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Statement of Work: DevOps Support | |
STATEMENT OF WORK | |
THIS AGREEMENT (“Statement of Work” or “SOW”) dated September 14, 2023 , is between Acme, LLC | |
(“Consultant” or “Acme”) and Damdraws (“Client”). | |
This Statement of Work is controlled by the terms and conditions set forth in the Master Services Agreement | |
(“Agreement”) between the aforementioned parties dated October 12, 2023 , which references the following | |
terms: | |
Description of Services and Deliverables | |
Client has a need to support ongoing DevOps efforts within the IT organization on a temporary basis . Damdraws | |
utilizes a Microsoft -focused ecosystem for its infrastructure, including Azure DevOps, Github, and the Azure | |
cloud. | |
Acme consultants will manage the allocation of Azure resources , updates to existing pipelines, and the | |
creation of new ones for various projects as directed by Client. | |
In addition, Damdraws plans to migrate existing pipeline frameworks from Azure DevOps’ legacy task -based | |
system to using code -based (YAML) pipelines , while expanding the use of containers and the Kubernetes | |
framework. | |
Acme will use the following services and deliverables as a basis of work: | |
Deliverables : | |
• Bi-Weekly Engagement Status Reports | |
• Scripts , definitions, and other tangible artifacts related to DevOps | |
Services : | |
• Maintain and update existing DevOps pipelines | |
• Provide consultative advice on migration paths and approaches to DevOps modernization | |
• Attend and conduct any necessary meetings within Damdraws’ work management process | |
DocuSign Envelope ID: 71428AAD-15FB-421B-89D5-A3955AB38EA4Investment | |
Acme will provide the services and deliverables described above at a Monthly per -consultant rate of | |
$21,000 . Acme agrees to perform all services based on Client instruction, Client priority, and available time; | |
however, this does not guarantee completion or delivery of any functionality or schedule. For monthly flat - | |
rate billing, consultants typically work 40 hours per week, with variances to ensure delivery when necessary | |
consistent with Acme’s Results -Focused culture. Consultant vacations less than a period of 10 business days | |
are not deducted from invoicing rates. | |
Hours over 55 per week per Consultant , regularly outside typical working hours , or weekend hours will be | |
billed on a Time and Materials, Overtime rate of $300 per hour per consultant. Acme will send invoices at | |
the conclusion of each month to Ted Smith (eujmpnt@demo.com). | |
Projected Schedule for Delivery and Payment | |
This engagement will begin within 45 days of this Statement of Work’s execution and last until Client wishes to | |
ramp down Acme consultant . Client will provide 30 days of notice to Acme of any headcount actions for | |
consultant(s) under this SOW , including adding additional DevOps consultant (s) or ramp -down of | |
consultant(s) . | |
The start and finish dates are flexible and are not critical to the success of the project. | |
Project Constraints and Flexibility | |
Any project must always balance three types of project constraints: Scope, Cost, and Time. Acme agrees to | |
perform all services based on Client instruction, Client priority, and available time. Client acknowledges that | |
prioritizing two of the project constraints will necessitate flexibility on the third . | |
Expiration | |
This contract will expire if not executed by Client and received by Acme by December 15, 2023 . | |
Travel Expenses | |
If Consultant is engaged to work outside of the ir home metropolitan area, Client agrees to pay for actual and | |
reasonable costs incurred by Acme for travel, living, and boarding, provided anticipated expenses are in | |
accordance with Client’s travel policy. Acme will render invoices for expenses upon completion of the | |
services or monthly, in the event the duration of services exceeds one month. Invoices for expenses are | |
payable upon receipt. | |
DocuSign Envelope ID: 71428AAD-15FB-421B-89D5-A3955AB38EA4Assumptions | |
• All changes and change requests outside the defined Description of Services and Deliverables of this | |
Statement of Work (i) will be accomplished in writing, (ii) will be executed by both parties, and (iii) may | |
have cost and schedule implications if agreed upon in writing by Client . Acme will detail any changes to | |
cost and schedule resulting from such changes in an executed Request for Change or SOW. | |
• Client will provide reasonable access to key personnel in a timely fashion. | |
• Client will provide guidance as to budgetary and licensing restrictions for tool selection. | |
• Client is responsible for providing a technological and processing environment conducive to supporting the | |
system selected by Client and in accordance with the specifications recommended by the software | |
publisher. | |
• Client assumes complete responsibility for the selection, licensing and performance of all hardware and | |
software. Consultant makes no claim, and accepts no responsibility whatsoever, as to the suitability of | |
such hardware and software applications for Clie nt’s business operations and objective. | |
• Client will provide a development and testing environment for integration with other systems. If Client | |
cannot provide such an environment, Client will accept any loss of productivity on production | |
environments due to development, testing, deployment, and support of software on these systems. | |
• Acme is not liable for changes to Client’s third -party systems, or the data therein, while working in | |
conjunction with the respective vendors of each system. | |
• Client will provide a VPN connection to allow Acme to connect to their network remotely. | |
• Acme expects and plans to perform all services in a continuous manner. Delays mandated by Client will | |
have cost and schedule implications. Acme will detail any changes to cost and schedule resulting from | |
such slippage in an executed Request for Change. | |
• Acme will deem all data provided by the Client for development and testing purposes as not personally | |
identifiable as described by GLBA and HIPAA, unless Client formally notifies Acme otherwise. | |
• Client will encrypt and specifically label any data that any Federal or State act protects before providing | |
such data to Acme for development and testing purposes. | |
• Client will have five (5) contiguous business days to review provided deliverables and notify Acme of | |
acceptance or required changes. If Client does not notify Acme within five (5) contiguous business days, | |
Client will have accepted the deliverable. | |
• Formal training is outside the scope of this SOW. | |
• Acme will perform the Services and Deliverables in a professional and workmanlike manner, consistent | |
with industry standards and in accordance with the Agreement . | |
IN WITNESS THEREOF, the parties have executed this Statement of Work as of this ____ day of ____, 2023 . | |
Acme , LLC Damdraws | |
By: ____________________________ ________ By: _____________________________ __________ | |
Name: _ ______________________ __________ Name: _ ______________________________ ____ | |
Title: _________________________ _____ _____ Title: ________________________________ _____ | |
DocuSign Envelope ID: 780d93c0-5e66-479c-a05f-1d6517d582eb | |
Sept. | |
Elon Musk | |
CEO15th |