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Skill Internet Tools : MS-Internet Explorer, Mozilla Firefox, Google Crome |
Skill Software using : M.S.Office & Tally ERP 9 |
Skill EXTRA CURRICULAR ACTIVITIES |
Skill Socializing with People, Spiritual books, Web Surfing |
PI PERSONAL DETAILS |
PI Date of Birth : 9th May, 1988 |
PI Address : 7/8/7-Kuber Narsi No Madh, |
PI Near Old Chora, |
PI Kalol (N.G.) 382 721 |
PI Dist: - Gandhinagar |
PI Contact No : +91 81609 36190 |
PI Marital Status : Single |
PI Languages : English, Hindi, Gujarati. |
PI Nationality : Indian |
PI Languages known: English, Hindi, Gujarati |
PI Hobbies : Writing Poems, Reading & Playing Cricket. |
PI MINAL VIG |
PI #502, Pine, Shreeji Splendor, Brahmand, |
PI minal.vig@gmail.com |
PI GB Road, Thane West, Mumbai |
PI 9930909011 |
Edu EDUCATIONAL QUALIFICATION: |
Edu October 2008 - October 2010 :- Masters in Business Administration (MBA) from The Institute of Technology and Management [The Southern New Hampshire University (SNHU), USA] |
Edu June 2004 – March 2005:- Bachelors of Commerce (B.Com) from Mumbai University. |
Sum Profile Summary |
Sum A competent HR Professional with 10+ years of experience as HR Generalist |
Sum Including experience in Recruitment and Retention, Employee Engagement, Training & Development and HR policies development |
Sum Adept with Problem Solving, People Management and Building Long Term Relationships with Senior Management, Peers and Partners |
Skill Key Skills |
Skill Talent Acquisition: |
Skill Candidate Evaluation |
Skill Offer Negotiation |
Skill On-Boarding |
Skill Induction |
Skill Talent Management: |
Skill Performance Management |
Skill Compensation & Benefits |
Skill Organization Restructuring |
Skill HR Operations |
Skill Payroll processing |
Skill Talent Retention: |
Skill Learning & Development |
Skill Employee Engagement |
Skill Rewards & Recognition |
Skill Employee Relations |
Edu Rainbow International School |
Edu Sr. Manager – Human Resources Jan 2015 till date |
Edu American School of Bombay |
Edu Manager - Human Resources June 2009 till Jan 2014 |
Exp Intelenet Global Services Quality Manager Jan 2007 to July 2009 |
Exp Convergys India Services Technical Support Executive June 2005 to Dec 2007 |
Exp Professional Abstract |
Exp Talent Acquisition |
Exp Mid to Junior level hiring for various profiles |
Exp Proficient in Manpower Planning and Budgeting |
Exp Cost Effective Hiring – Job Portals, Internal References, Social Media |
Exp Formulation of Organization Structures and Job Descriptions |
Exp Talent Management |
Exp Hand holding candidates till their date of joining to ensure smooth on-boarding experience |
Exp On boarding and Induction |
Exp HR Operations - Managing the entire employee life cycle |
Exp Grievance handling, addressing policy related queries |
Exp Payroll Management |
Exp Managing, updating and controlling the HRIS (SAP) independently |
Exp Leave and attendance management |
Exp Updating policies and upgrading the current system through automation of processes. |
Exp IS & Reports |
Exp Performance Management |
Exp An integral part in the process of annual salary revisions / performance appraisals |
Exp Completion of Goal Setting Exercise as per agreed timelines |
Exp Compensation restructuring |
Exp Learning and Development |
Exp Identifying and analyzing the training needs |
Exp Planning the annual training calendar along with the business team |
Exp Evaluating the effectiveness of the programs and collating feedback |
Exp Employee Engagement |
Exp Designed and executed various employee engagement and rewards and recognition programs |
Exp Co-anchored and drafted policies along with cross functional teams |
Exp Studying the attrition trend and gauging the people pulse to ensure a more engaged organization |
Exp Active participant in the organization-wide communication |
Exp Adept in planning and execution of workshops for employees to help them understand the processes and policies implemented in the organization |
Exp Planned and executed skipped level meetings and Town Halls for healthy interactions between the management and the employees |
Exp Organizational Restructuring |
Exp Involved in supporting the management team to communicate across the organization, redesign organization structure in backdrop during the process |
Exp Managed the Layoffs taking into consideration employee’s state of mind and managed the exit process smoothly. |
Exp Community Service Initiatives |
Exp Jan 2007 to July 2009 Intelenet Global Services |
Exp Intelenet portfolio includes: Deals in offshore processes from US and UK. Handles banking, billing and health care services for various MNCs. |
Exp My Job profile and Responsibilities is as follows: |
Exp Working as a part of the Credit Bureau Team, majorly involved in consumer credit checks for Transunion. |
Exp Supervising and monitoring smooth flow of credit reputation analysis for customers. |
Exp Working on Systems like CRS2 , CMS (Avaya). |
Exp Handling a Team of 12 Agents. |
Exp Monitoring calls and providing Feedback. |
Exp Handling presentations and group reports. |
Exp Granting or denying credit to the U.S. Clients. |
Exp Business as well as personal Credit Reports. |
Exp Responsible for achieving Monthly targets as per SLA's as well as Sales. |
Exp Involved in checking the Fraud Database for the U.S. Consumers and then providing the proper procedure. |
Exp Effectively training floor agents to meet the training objectives. |