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Skill Internet Tools : MS-Internet Explorer, Mozilla Firefox, Google Crome
Skill Software using : M.S.Office & Tally ERP 9
Skill EXTRA CURRICULAR ACTIVITIES
Skill Socializing with People, Spiritual books, Web Surfing
PI PERSONAL DETAILS
PI Date of Birth : 9th May, 1988
PI Address : 7/8/7-Kuber Narsi No Madh,
PI Near Old Chora,
PI Kalol (N.G.) 382 721
PI Dist: - Gandhinagar
PI Contact No : +91 81609 36190
PI Marital Status : Single
PI Languages : English, Hindi, Gujarati.
PI Nationality : Indian
PI Languages known: English, Hindi, Gujarati
PI Hobbies : Writing Poems, Reading & Playing Cricket.
PI MINAL VIG
PI #502, Pine, Shreeji Splendor, Brahmand,
PI minal.vig@gmail.com
PI GB Road, Thane West, Mumbai
PI 9930909011
Edu EDUCATIONAL QUALIFICATION:
Edu October 2008 - October 2010 :- Masters in Business Administration (MBA) from The Institute of Technology and Management [The Southern New Hampshire University (SNHU), USA]
Edu June 2004 – March 2005:- Bachelors of Commerce (B.Com) from Mumbai University.
Sum Profile Summary
Sum A competent HR Professional with 10+ years of experience as HR Generalist
Sum Including experience in Recruitment and Retention, Employee Engagement, Training & Development and HR policies development
Sum Adept with Problem Solving, People Management and Building Long Term Relationships with Senior Management, Peers and Partners
Skill Key Skills
Skill Talent Acquisition:
Skill Candidate Evaluation
Skill Offer Negotiation
Skill On-Boarding
Skill Induction
Skill Talent Management:
Skill Performance Management
Skill Compensation & Benefits
Skill Organization Restructuring
Skill HR Operations
Skill Payroll processing
Skill Talent Retention:
Skill Learning & Development
Skill Employee Engagement
Skill Rewards & Recognition
Skill Employee Relations
Edu Rainbow International School
Edu Sr. Manager – Human Resources Jan 2015 till date
Edu American School of Bombay
Edu Manager - Human Resources June 2009 till Jan 2014
Exp Intelenet Global Services Quality Manager Jan 2007 to July 2009
Exp Convergys India Services Technical Support Executive June 2005 to Dec 2007
Exp Professional Abstract
Exp Talent Acquisition
Exp Mid to Junior level hiring for various profiles
Exp Proficient in Manpower Planning and Budgeting
Exp Cost Effective Hiring – Job Portals, Internal References, Social Media
Exp Formulation of Organization Structures and Job Descriptions
Exp Talent Management
Exp Hand holding candidates till their date of joining to ensure smooth on-boarding experience
Exp On boarding and Induction
Exp HR Operations - Managing the entire employee life cycle
Exp Grievance handling, addressing policy related queries
Exp Payroll Management
Exp Managing, updating and controlling the HRIS (SAP) independently
Exp Leave and attendance management
Exp Updating policies and upgrading the current system through automation of processes.
Exp IS & Reports
Exp Performance Management
Exp An integral part in the process of annual salary revisions / performance appraisals
Exp Completion of Goal Setting Exercise as per agreed timelines
Exp Compensation restructuring
Exp Learning and Development
Exp Identifying and analyzing the training needs
Exp Planning the annual training calendar along with the business team
Exp Evaluating the effectiveness of the programs and collating feedback
Exp Employee Engagement
Exp Designed and executed various employee engagement and rewards and recognition programs
Exp Co-anchored and drafted policies along with cross functional teams
Exp Studying the attrition trend and gauging the people pulse to ensure a more engaged organization
Exp Active participant in the organization-wide communication
Exp Adept in planning and execution of workshops for employees to help them understand the processes and policies implemented in the organization
Exp Planned and executed skipped level meetings and Town Halls for healthy interactions between the management and the employees
Exp Organizational Restructuring
Exp Involved in supporting the management team to communicate across the organization, redesign organization structure in backdrop during the process
Exp Managed the Layoffs taking into consideration employee’s state of mind and managed the exit process smoothly.
Exp Community Service Initiatives
Exp Jan 2007 to July 2009 Intelenet Global Services 
Exp Intelenet portfolio includes: Deals in offshore processes from US and UK. Handles banking, billing and health care services for various MNCs.
Exp My Job profile and Responsibilities is as follows: 
Exp Working as a part of the Credit Bureau Team, majorly involved in consumer credit checks for Transunion.
Exp Supervising and monitoring smooth flow of credit reputation analysis for customers. 
Exp Working on Systems like CRS2 , CMS (Avaya).
Exp Handling a Team of 12 Agents.
Exp Monitoring calls and providing Feedback.
Exp Handling presentations and group reports.
Exp Granting or denying credit to the U.S. Clients.
Exp Business as well as personal Credit Reports.
Exp Responsible for achieving Monthly targets as per SLA's as well as Sales.
Exp Involved in checking the Fraud Database for the U.S. Consumers and then providing the proper procedure.
Exp Effectively training floor agents to meet the training objectives.