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Exp June 2005 to Dec 2007 Convergys India Services 
Exp Convergys portfolio includes: Global leader in customer management, billing and HR services, providing outsourcing, services, consulting and software solutions to leading companies around the world. 
Exp My Job profile and Responsibilities is as follows: 
Exp Working for Optus Mobile Customer Care, interacting with Australian customers and client.
Exp My job profile includes quality management across the floor, also involved in error management and process development by finding process gaps and providing solutions or suggestions for solving it. 
Exp Worked on systems like, Focus, Icon, HLR, CMS (Avaya), CRDB (Comprehensive Report Database Management System), TKS (Time Keeping System).
Exp Actively involved in client interaction in regards to technical queries and updates.
Exp Monitoring calls and providing feedback to agents.
Exp Imparting training to people of across the floor on various updates.
Exp Identify opportunities for improvement to polices, procedures and systems. 
Exp Responsible for conducting quality sessions for various teams to improve overall performance of the floor and meet client expectations.
Exp Handling presentations and group reports.
Exp Assist / Support team members with personal development planning.
Exp Imparting training to people of across the floor on various updates.
Exp Identify opportunities for improvement to polices, procedures and systems. 
Edu 2014-16: M.Tech in Software Systems from Bits Pilani
Edu 2004-07: MCA from Punjab Technical University
Edu B.Commerce from Delhi University - Gargi College
Edu 2002-2003: DOEACC 'A' Level
Exp Sapient Corporation, Analyst and Engineer, Sep 2010 - Oct 2017
Exp Apex T G India Pvt Ltd, Software Engineer, 2007 - 2010
Exp Various roles at Sapient
Skill Hard Skills:
Skill SAS, SAS-Macro, SAS-SQL
Skill Regression Model, PCA, Classification, Association, Clustering, Segmentation
Skill Java, JSP, Servlet, Web Services
Skill HDFS, Pig, Hive, HBase, MapReduce
Skill MySQL, Oracle, BigData, Hadoop
Skill Tridion, Adobe Day CQ, Hybris Ecommerce
Skill Soft Skills:
Skill Experienced professional with insight into business requirements and changing analytic approaches
Skill Machine Learning Statistical Modeling, Predictive Modeling, ROC Curve, Data Modeling, Data Analysis, Data Mining, Analytics Models
Skill Hands-on experience in implementing various data mining methods and forecasting
Skill Analytical minded with excellent computer science abilities and familiar with all standard data science software
Skill Excellent communication skills both interpersonal and professional
Skill Highly organized and talented multitasker familiar with administrative responsibilities
QC SAS Certified Statistical Business Analyst Using SAS 9: Regression and Modeling
QC Wiley Big Data Specialist Certification
QC Oracle Certified Professional, Java EE 5 Web Component Developer
QC SCJP Certification-1.6
Sum Exploratory Data Analysis, Multivariate regression analysis, Predictive Models, Linear Regression, Logistic Regression, Hypothesis, Principle Component Analysis, Factor Analysis, Cluster Analysis, Segmentation, Hadoop Architecture, Hive, SQL.
Exp Various projects listed with descriptions and skills utilized.
PI Promila Singh
PI Contact information: Phone number (+91) 965 430 8889, email address: promila2809@gmail.com
PI Samrat Ashok Nagar, M.C.Chagla Marg, Near C.P.W.D office, Vile Parle (East), Mumbai – 400 099
PI Gautam Anappa Shinge
PI Personal Details:
PI Date of Birth: 05 September 1982
PI Telephone No.: C/O: 32503115, Mob: 9029348934, 9892202003
PI Language Known: English, Hindi & Marathi
PI Hobbies: Playing cricket, Playing Carrom board, Listening to Hindi music
Edu T.Y.B.COM from Sathaye College, Mumbai University, March 2005
Edu H.S.C from Sathaye College, Mumbai University, February 2001
Edu S.S.C from Airport High School, Mumbai Board, March 1999
Edu Additional Qualification: Diploma in International Airlines and Travel Management with distinction from IITC, Appeared for IATA/UFTAA Foundation Course Examination from IITC in September 2005
Skill Computer Skills: Basic knowledge of computer
Exp HDFC BANK LTD., Retail Branch Banking Assistant to Manager
Exp Handling Cash and non Cash counter
Exp Handling of cash receipts and payments transactions
Exp Cash balancing and bundling
Exp Processing of Retail FOREX transaction posting
Exp Issuance of Payorder and Demand Drafts
Exp Executing Funds Transfer / RTGS / NEFT Transactions
Exp Processing of Salary Uploads
Exp Custodian of Cash vault
Exp Custodian of All Non Cash Teller Box
Exp Monitoring and Periodic Maintaining of all Cash and Non Cash Registers and Reports and Filings
Exp Reporting High Cash transaction and FOREX Transaction regularly
Exp Printing and checking of all Cash and non-cash transaction reports Branch level
Exp Customer Services: Lobby management, Handling Queue, Ensuring Quality Customer Service is Delivered, Recording of complaints as per specified process and resolving the complaints received (self, branch, other units) within TAT
Exp Sales: Generating sales reference and leads for all Bank products, Generating leads for Investments, Gold Bar sales, Cross-selling for Forex cards, traveller cheques, cash, Generate leads for Mutual funds, Insurance, Credit cards
Exp CAMBATA AVIATION PVT. LTD., Assistant Supervisor in RAMP DEPARTMENT
Exp Holding License of WEIGHT and BALANCE for ALITALIA Airlines of MD-11 Freighter flight
QC Gautam A Shinge
PI Deepak Kumar
PI SAP MM/WM Consultant
PI Mob. : +91 9038066650
PI deepak.kumar_23@yahoo.com
Sum Profile Summary
Sum High performing SAP MM & WM consultant with experience in projects spanning rollout, upgrade and support projects. A very resourceful and result oriented functional consultant with strong analytical skills who can collaborate with customers, developers & other partners across regions to accomplish the task.
Exp 3 Years 6 months of Experience (Wipro Technologies)
Skill SAP Skill Summary
Skill SAP MM
Skill SAP LE – WM, Shipping & Transportation.
Skill Data Archiving.
Skill Knowledge in Idocs and Batch Jobs.
Skill Experience in integration of various cross modules such as FI, SD and MDM with MM.
Skill Basic Knowledge in SAP SD & LSMW.
Skill Open SAP course in ‘Find your path to S/4 hana’
Exp Project Experience
Exp Philips Lighting (Bangalore, India & Eindhoven, Netherlands)
Exp Executed the Go-live support of a major SAP roll-out project which was unique due to the Warehouse connection to an external AS/400 system identifying and implementing - solutions & enhancements for multiple issues while also liaising with ABAP team.
Exp Responsible for resolving business-critical issues as a part of incident management adhering to Service Level Agreements (SLA)
Exp Worked on various types of change requests for customization change to resolve client’s critical issues across the globe as a part of change management.
Exp Experienced in requirement gathering, analysis and configuring CR.
Exp Designed Functional specification documents for new developments. Co-Ordinated with ABAP team for technical developments for CR execution.
Exp Preparation & subsequent execution of unit and regression testing.
Exp Hands-on experience on Purchase Order Archiving.
Exp Good experience in EDI/IDOCs functionality such as IDOC processing, identifying and resolving errors, setting up partner profiles etc.
Exp Responsible to create various background jobs in order to automate the processes, data update etc. and thereby avoid manual intervention and memory consumption as well as save time consumption.