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Exp June 2005 to Dec 2007 Convergys India Services |
Exp Convergys portfolio includes: Global leader in customer management, billing and HR services, providing outsourcing, services, consulting and software solutions to leading companies around the world. |
Exp My Job profile and Responsibilities is as follows: |
Exp Working for Optus Mobile Customer Care, interacting with Australian customers and client. |
Exp My job profile includes quality management across the floor, also involved in error management and process development by finding process gaps and providing solutions or suggestions for solving it. |
Exp Worked on systems like, Focus, Icon, HLR, CMS (Avaya), CRDB (Comprehensive Report Database Management System), TKS (Time Keeping System). |
Exp Actively involved in client interaction in regards to technical queries and updates. |
Exp Monitoring calls and providing feedback to agents. |
Exp Imparting training to people of across the floor on various updates. |
Exp Identify opportunities for improvement to polices, procedures and systems. |
Exp Responsible for conducting quality sessions for various teams to improve overall performance of the floor and meet client expectations. |
Exp Handling presentations and group reports. |
Exp Assist / Support team members with personal development planning. |
Exp Imparting training to people of across the floor on various updates. |
Exp Identify opportunities for improvement to polices, procedures and systems. |
Edu 2014-16: M.Tech in Software Systems from Bits Pilani |
Edu 2004-07: MCA from Punjab Technical University |
Edu B.Commerce from Delhi University - Gargi College |
Edu 2002-2003: DOEACC 'A' Level |
Exp Sapient Corporation, Analyst and Engineer, Sep 2010 - Oct 2017 |
Exp Apex T G India Pvt Ltd, Software Engineer, 2007 - 2010 |
Exp Various roles at Sapient |
Skill Hard Skills: |
Skill SAS, SAS-Macro, SAS-SQL |
Skill Regression Model, PCA, Classification, Association, Clustering, Segmentation |
Skill Java, JSP, Servlet, Web Services |
Skill HDFS, Pig, Hive, HBase, MapReduce |
Skill MySQL, Oracle, BigData, Hadoop |
Skill Tridion, Adobe Day CQ, Hybris Ecommerce |
Skill Soft Skills: |
Skill Experienced professional with insight into business requirements and changing analytic approaches |
Skill Machine Learning Statistical Modeling, Predictive Modeling, ROC Curve, Data Modeling, Data Analysis, Data Mining, Analytics Models |
Skill Hands-on experience in implementing various data mining methods and forecasting |
Skill Analytical minded with excellent computer science abilities and familiar with all standard data science software |
Skill Excellent communication skills both interpersonal and professional |
Skill Highly organized and talented multitasker familiar with administrative responsibilities |
QC SAS Certified Statistical Business Analyst Using SAS 9: Regression and Modeling |
QC Wiley Big Data Specialist Certification |
QC Oracle Certified Professional, Java EE 5 Web Component Developer |
QC SCJP Certification-1.6 |
Sum Exploratory Data Analysis, Multivariate regression analysis, Predictive Models, Linear Regression, Logistic Regression, Hypothesis, Principle Component Analysis, Factor Analysis, Cluster Analysis, Segmentation, Hadoop Architecture, Hive, SQL. |
Exp Various projects listed with descriptions and skills utilized. |
PI Promila Singh |
PI Contact information: Phone number (+91) 965 430 8889, email address: promila2809@gmail.com |
PI Samrat Ashok Nagar, M.C.Chagla Marg, Near C.P.W.D office, Vile Parle (East), Mumbai – 400 099 |
PI Gautam Anappa Shinge |
PI Personal Details: |
PI Date of Birth: 05 September 1982 |
PI Telephone No.: C/O: 32503115, Mob: 9029348934, 9892202003 |
PI Language Known: English, Hindi & Marathi |
PI Hobbies: Playing cricket, Playing Carrom board, Listening to Hindi music |
Edu T.Y.B.COM from Sathaye College, Mumbai University, March 2005 |
Edu H.S.C from Sathaye College, Mumbai University, February 2001 |
Edu S.S.C from Airport High School, Mumbai Board, March 1999 |
Edu Additional Qualification: Diploma in International Airlines and Travel Management with distinction from IITC, Appeared for IATA/UFTAA Foundation Course Examination from IITC in September 2005 |
Skill Computer Skills: Basic knowledge of computer |
Exp HDFC BANK LTD., Retail Branch Banking Assistant to Manager |
Exp Handling Cash and non Cash counter |
Exp Handling of cash receipts and payments transactions |
Exp Cash balancing and bundling |
Exp Processing of Retail FOREX transaction posting |
Exp Issuance of Payorder and Demand Drafts |
Exp Executing Funds Transfer / RTGS / NEFT Transactions |
Exp Processing of Salary Uploads |
Exp Custodian of Cash vault |
Exp Custodian of All Non Cash Teller Box |
Exp Monitoring and Periodic Maintaining of all Cash and Non Cash Registers and Reports and Filings |
Exp Reporting High Cash transaction and FOREX Transaction regularly |
Exp Printing and checking of all Cash and non-cash transaction reports Branch level |
Exp Customer Services: Lobby management, Handling Queue, Ensuring Quality Customer Service is Delivered, Recording of complaints as per specified process and resolving the complaints received (self, branch, other units) within TAT |
Exp Sales: Generating sales reference and leads for all Bank products, Generating leads for Investments, Gold Bar sales, Cross-selling for Forex cards, traveller cheques, cash, Generate leads for Mutual funds, Insurance, Credit cards |
Exp CAMBATA AVIATION PVT. LTD., Assistant Supervisor in RAMP DEPARTMENT |
Exp Holding License of WEIGHT and BALANCE for ALITALIA Airlines of MD-11 Freighter flight |
QC Gautam A Shinge |
PI Deepak Kumar |
PI SAP MM/WM Consultant |
PI Mob. : +91 9038066650 |
PI deepak.kumar_23@yahoo.com |
Sum Profile Summary |
Sum High performing SAP MM & WM consultant with experience in projects spanning rollout, upgrade and support projects. A very resourceful and result oriented functional consultant with strong analytical skills who can collaborate with customers, developers & other partners across regions to accomplish the task. |
Exp 3 Years 6 months of Experience (Wipro Technologies) |
Skill SAP Skill Summary |
Skill SAP MM |
Skill SAP LE – WM, Shipping & Transportation. |
Skill Data Archiving. |
Skill Knowledge in Idocs and Batch Jobs. |
Skill Experience in integration of various cross modules such as FI, SD and MDM with MM. |
Skill Basic Knowledge in SAP SD & LSMW. |
Skill Open SAP course in ‘Find your path to S/4 hana’ |
Exp Project Experience |
Exp Philips Lighting (Bangalore, India & Eindhoven, Netherlands) |
Exp Executed the Go-live support of a major SAP roll-out project which was unique due to the Warehouse connection to an external AS/400 system identifying and implementing - solutions & enhancements for multiple issues while also liaising with ABAP team. |
Exp Responsible for resolving business-critical issues as a part of incident management adhering to Service Level Agreements (SLA) |
Exp Worked on various types of change requests for customization change to resolve client’s critical issues across the globe as a part of change management. |
Exp Experienced in requirement gathering, analysis and configuring CR. |
Exp Designed Functional specification documents for new developments. Co-Ordinated with ABAP team for technical developments for CR execution. |
Exp Preparation & subsequent execution of unit and regression testing. |
Exp Hands-on experience on Purchase Order Archiving. |
Exp Good experience in EDI/IDOCs functionality such as IDOC processing, identifying and resolving errors, setting up partner profiles etc. |
Exp Responsible to create various background jobs in order to automate the processes, data update etc. and thereby avoid manual intervention and memory consumption as well as save time consumption. |