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Ronaldo and Patricia were perfect me and my husband came for out 25th anniversary and Ronaldo and Patricia went out there way to buy me a small box of chocolate and flowers they took really good care of us cant wait to come back next year

The room was clean, spacious, the lobby smelled wonderful, the room smelled clean, good location and comfy beds. The water pressure in the shower is great and the shampoo, conditioner, lotion and body wash all smelled great.

Stayed at this hotel for three days, the staff were really friendly and helpful. Rooms are cleaned on request and were very spacious and modern. However the pictures available online of this hotel can be quite misleading, the larger pool and the sunbeds with canopies are only available to guests staying in the suites. There is a smaller pool available which is lovely however no smoking or drinking is permitted anywhere in the hotel. It doesn't sell alcohol whatsoever. The breakfast was a strange experience, there were a large variety of options including spaghetti bolognese. I struggled to find breakfast that I enjoyed until I noticed the egg station where a chef will prepare any type of eggs on request. The hotel is very central and surrounded by cafes and restaurants. There is a small shack out to the right of the hotel where you can book excursions for reasonable rates. The spa treatments available at the hotel are extremely overpriced, out on the street opposite the hotel you can get a massage for half the price from much nicer people who are much more deserving of your money.

Location is great, rest is not good. Dark very small room and an extremely noisy airco. The only way to sleep is turn off airco. Mentioned this problem 3 times and not even a reaction. Picture speaks for itself.Don't go there!

While in the Seattle area, we stayed at three different hotels. One a b & b, one a large chain hotel tower, and the Alexis. By far, we enjoyed the Alexis hotel best. The staff are well trained. We felt speical. Wherever we went in the hotel, if there was a staff person, from a housekeeper to the doorman, everyone said hello and expressed words of welcome and the hope we were enjoying our stay. Our first room, although utterly charming, was tiny and pretty dark, due to the fact that the room was long and narrow, with only one window. We asked to be moved, and without hesitation or guilt, led us to a spacious, charming room with three floor to ceiling windows. I love how all the furniture and lamps are different and the beeautiful choice of artwork. It provides for an interesting room. None are cookie-cutter-they're all different. We really enjoyed our stay, and it put our spacious-yet-cookie-cutter chain hotel with the city view to shame! Also, make sure to have breakfast there. Really creative, delicious meals!

While I waited for my departing Lyft, I saw a front desk representative tell three people about a "Guest Courtesy Fee" for the extra $25 charge. If you have to lower your price by removing something you're charging anyway, you have dishonest business practices.Related, before I checked out, I was in my room packing to leave. Someone knocked on the door and asked to come in to couch the mini fridge/bar area. Too shocked to say no, I let him in, he counted and left.I will never stay here again.

My family and I were excited to visit the Congress Plaza Hotel. We were however disappointed as this historic hotel has not had apparent renovations. Lighting is full, room and furniture are outdated. You kind of feel being in a horror movie. Picture this: we took the elevator to our floor and when our elevator door opened, the floor was pitch black. It took a few seconds for the light sensor to turn on and this is all it takes to scare away a family.On the positive side I believe this hotel has huge potential for renovation and this will make a world of a difference.Only reason I give it 2 points is because of its great location in front of the Buckingham Fountain

I highly recommend NOT staying there. We stayed one night during a stopover in the so called "Luxurious Boutique Suites‎" of the St. Jane and were very disappointed. Unfortunately, the room was very noisy, despite being fairly high up (31st floor); the "dramatic views of the city" are not dramatic - it is just high up; the "vast master bedroom" is tiny. The overall feeling was not luxurious at all but rather cheap - e.g. they do have Nespresso machines, but provide no Nespresso-capsules; no one was there initially to help us with our luggage during arrival even though we told them we would arrive late (our Taxi driver took care of it); employees at the reception had stained clothes. On the positive side: some of the employees are very nice; the rooms were clean. But for this kind of money one can get really nice rooms in one of the good five-star hotels in Chicago with impressive service levels.

My family and I actually lived in a Sofitel for months while our son was in the Children's Hospital of Philadelphia. My husband travels often for business and is a repeat customer of the Sofitel Chicago Water Tower. Last time our family was visiting we booked a Prestige Suite and were given a very large suite with an L shaped couch, a large bathroom and separate bedroom. I believe it was an room ending in 01. This time we booked what we thought was the same room but were given a MUCH smaller room (ending in 08) which smelled of smoke and had a disgusting stain on the comforter of the bed. In the notes for the reservation we had also asked for a high floor, quiet room like the previous stay. Upon check in I immediately asked for a higher floor and the woman at the front desk told me that she could NOT move us, that we were assigned that room specifically due to our travel profile. I am not sure where she got this idea but I can assure you that my husband never asks for a low floor, parking garage view and I confirmed this with him. In addition, if they "saved the room" for us because we are such great customers, why would they not want us happy and change it to our liking? I went to the room, walked in and was taken aback by a heavy smell of smoke. I called down and asked to be moved and someone said they would call me back. I gave them my cell number and went to the bar for a drink with some family members. The bar was a whole other issue, I asked for a certain brand of alcohol and was given a different brand without a mention. When I called the waitress out on it, she admitted that they "ran out" of said brand and replaced it with something else. Meanwhile, I saw the actual brand I was looking for sitting two shelves up on the side of the bar and pointed it out to her. She gave me a new drink and didn't charge me but that was a deceitful bait and switch and I was already unhappy with my stay. We had some food and went back to my room and the room phone rang, not my cell. The person stated that they were sold out and could not move me ANYWHERE. As I expressed my dismay she then said there is another room but it is on a lower floor and I wouldn't like it. I couldn't get a straight answer. I was so frustrated but since we were only staying one night I figured I would suck it up and never go back. Then I saw the lovely stain on the bed. I went to speak to a manager who was arguing with me that he was sold out and could not change us (as hordes of people were checking in) and someone would call me the next day to rectify the situation. What a surprise, neither of us has heard from anyone at the Sofitel regarding our stay. I have never in all of my travels come across such a poor, unprofessional and misguided staff. It was very disappointing to say the least.

Before I went to this hotel, I had sent an email requesting information about how to get to the hotel from the airport, information about the shuttle bus, and whether the hotel provided any shampoo, conditioner, soap, toothbrush and toothpaste or not (as I was not sure as I only went to US once before). I got an email replied telling me how to go to the hotel but did not reply me with other information. I ended up brought a mini shampoo, soap, and conditioner with me. After reading all the reviews about this hotel, we felt that we should have chosen other hotel.The hotel was a bit old from the outside but it was ok for a budget hotel. The checked in time was fast as we arrived at night time. We two were given a room on the 3rd floor with two beds. We tried to request with two beds on a higher floor, but no twin beds were available on the higher floor except for one queen bed on the 9th floor (Standard room). We two took the 9th floor one.After we got the room, the room was not that small compared to what the reviews from other people. Actually, it was bigger if you compared with other budget hotels in Asian countries. We were actually in room 913, but it was not that bad that compared to one of the comment. The room was a bit old, but clean and quite quiet even though it was quite near the evaluator. The other two persons came on the next day, and upgraded to the deluxe room with extra fee. The room was much bigger with a sofa bed. (So, if you want a bigger room, pay a bit extra). Like other reviews said, the air conditioner in the standard room actually next to the bed, but I am ok with that. On the other hand, the air conditioner located far away from the bed in the deluxe room.The location is good, and it took less than 10 minutes walking to the Wakiki beach. There were McDonald’s, Starbucks, and Burger King within 7 minutes walking. Bus stop was about 2 minutes walking from the hotel. You can take bus from the airport if you have a hand carry luggage.There was a $15 fee resort fee charged for each day. It was said that the fee included the following; breakfast, beach towel, DVD rental, and shuttle bus to Ala Moana. The shuttle bus ran every 30 minutes, and it could hold up to 15 or 16 persons. Therefore, it would be better if you go there by bus. However, it actually took less time to arrive to your hotel compared to bus. We tried one departing at 9pm from Ala Moana to the hotel, and it was really fast and comfortable. (However, it was always full during day time).Regarding to the breakfast, like what other traveller’s comment, it was same every day. The breakfast included; pancake, rice, mini sausage, two boiled egg, porridge, cereal, sponge cake (not everyday, or when rice was ran out), one or two types of mini donut (roasted coconut, or chocolate), mini biscuit, white bread, sliced apple, sliced orange, coffee, tea, or a juice in red color (I have no idea what that is, but if Tim Clark, the manager can tell me here). The food could be warm if you went to eat after 7:30am. The porridge was watery on top; therefore, you need to mix it with the bottom first; however, I liked more watery. In my opinion, the breakfast was not bad that was mentioned from other post. I actually ate breakfast at the hotel everyday. I have been to another hotel in Portland, and the breakfast was only white bread, scramble egg, bacon, orange, apple, coffee, and tea. Therefore, as a budget hotel, the breakfast was considerate as good in my opinion, and I cannot complain about it. The only suggest I would say was that it would look nice to put a table clothes, and I think it would look good when picking the food. In addition, I suggest that put all the cutlery (Folk, spoon, and knife) outside instead of next to the pancake. It was convenience to hold the cutlery when I want to have a bowl of porridge, or a cup of coffee.On every Tuesday between 4:30pm to 5:30pm, there is a kind of small party in the lobby. A drink which was in blue color (I don’t know the name, but please tell me the name when you reply to this post), and some chocolates. It was quite fun.In conclusion, as a budget hotel, I think it provides a good value with good location. The staff were good and family, and I felt warm in staying at this hotel. We would actually to stay in this hotel if we go to Hawaii again.(I would also like to thanks Shane and Helen here as they were trying to help us to get two rooms that on the same floor)

Everything was amazing. Staff was always interested in our well-being, whether we needed anything and let us know ahead of time that they were preparing to close the Continental Breakfast. It was all in the details.Rooms were super clean, if not brand new. Location was great and staff had great suggestions for places to visit, eat, etc.

We stayed here for 5 nights in early October. This hotel was reasonable, comparable to GW University Inn and a few others. But it's much closer to the National Mall (monuments) which is 10 minute walk. It's also about 10 minute walk to Foggy Bottom Metro Station and walking distance to Kennedy Center (20-25 minute walk?). The building is close to George Washington campus buildings. There are lots of student foot traffic during the day and also at night so it quite safe.This hotel has two buildings connected by a garage in the middle. The new remodeled building is the one on F street. The building on E street is being remodeled. It is also next to CVS and the Bosnia and Herzegovina Embassy. We got a double queen unit on 3rd floor. Our window faces the wall of the building next door but it didn't bother us. We were hardly in our room during the day.Like most others had said the bathroom is quite small so the dressing area is very useful to dry your hair, putting on make-up, and use as changing area. I am surprised that I have not read a comment regarding the shower water pressure. This is one of a few hotels that I've seen with strong water pressure which is a big plus. The chrome fixture and glass are nice touches.The mattresses and pillows are very comfortable. There is a small closet next to the entrance with a regular size screwed-in safe, large enough for laptops, iron, ironing board and hairdryer. The kitchen and small dining table with 2 chairs were useful. We were able to reheat leftover food, stored breakfast items and water bottles in the frig. The hotel also provided 2 dish rags and a small bottle of dishwashing liquid. However, front desk personnel doesn't know that they were included in the hotel/apartment. We checked in, briefly saw our room, headed out for sightseeing. Prior to returning to my room I called to see if dishwashing was included so I could buy it if needed. I was connected to an extension where the person has left for the day or was not there. So that was not useful info. When I returned to the hotel and asked the front desk in person, she told me more than likely I would have to purchase that myself. Imagine my surprised when I walked into the kitchen to see dishwashing liquid next to the sink. I had filled out a survey a few days after checking out and commented that management should train employees so they can informe guests of what is included in the kitchen.The heating/AC was kind of funky. It seemed the heat didn't work because it blew out cold air. Two nights were in the 40's. We decided to turn the control fan switch to low or off when it was too cold.In the evenining around 7:30 to 8:30 the maid knocks on each room to deliver 2 water bottles as turned down service. If you are away during the delivery period, just ask the front desk when you return to the hotel.You can ask the hotel to arrange for cab service. Just be aware that one of the guys they use ( I rode with him twice) do not have the meter at the dashboard running like regular cab service. You are at his mercy of the price at the end of the trip. However, he didn't really price gouge that much. The price from hotel to airport was comparable to metered cab's price from airport to hotel. The second trip I took with him from hotel to Fort Meyer (Army base) he charged me $20, probably because it took a little longer at the gate which all cars had to be searched by MP prior to going into the base. On my return trip from Arlington Cemetery (only about 2 miles away from Fort Meyer) to State Plaza, the metered cab charged me $8.90.Staff at front desk in general are very friendly. We used the Garden restaurant on the morning of our departure (our rate did not include breakfast) and it seemed adequate.Overall we were very happy with the accommodation. If we return to DC we would definitely book at State Plaza again due to the pricing, comfortable accommodation and availability of kitchen and frig.

Stayed before and after cruise leaving from Pier 66 which is just across the street. Also close to Pike Place. Really appreciated that it worked out for us to be able to check in early. Rooms were really nice and had especially comfy beds. Customer service was excellent. Bellmen were particularly helpful in that they took our luggage over to the pier with us.The only downside is that there was not a safe in our room. (you can request a safety deposit box accessed via the lobby but that is not as convenient as a safe in your room). However, balanced against all of the good points this was not enough of an inconvenience to lower the overall rating. Would definitley stay there again.

This is our third stay at the Outrigger Reef in the past 5 years. We loved this hotel so much we decided to book this hotel for ourselves and our family for our destination wedding in Honolulu! The start of our stay was a bit rocky. Despite being an Expedia Gold VIP member (this hotel is part of that program) and it being a special occasion, we did not get a complimentary room upgrade (this was understandable as they had little to no availability) or any sort of congratulatory gift which would be typical of a 4-5 star hotel. Our room on the 5th floor was facing the city and we were woken up at 6 every morning by the sound of large trucks.I had written a negative review on tripadvisor complaining about the noisy room and lack of recognition for the special occasion midway through our trip, and received a call from the front desk manager, Ronnie, that same day apologizing and offering upgrades for myself and my family! We were moved to beautiful, quiet, partial ocean view rooms with complimentary bottles of sparkling wine and a small bag with a letter apologizing for the inconvenience and some snacks. They pulled all the stops!! My only regret is I think it would have been more appropriate to bring my complaints directly to the hotel first rather than posting a review. I felt sneaky and dishonest about it afterwards. I would suggest to anyone that is thinking of posting a negative review to talk to the hotel first as they genuinely care about their guests' experiences, and it gives them an true opportunity to improve or resolve any issues you're having with your stay.Thank you Outrigger Reef for another amazing stay! We will be returning next year again for our first honeymoon :).

Near to airport train station. Clean rooms and Staff are friendly. Room are spacious too. Abit of walking if not staying at Main tower but its cheaper. Cons: Hard to get taxi but if using Grab should be more convenient.

Nice facilities. However, my major complaint is that my daughter saw poop in the swimming pool. She was wearing goggles and had a good look at it. I was not wearing goggles, but I saw a few dark solid pieces at the bottom of the pool that looked like poop, and I took photos/videos with my GoPro. When I told the pool attendant, he gave me goggles and told me to verify for sure. I told him that it looked like poop, and my daughter said that she's pretty sure it's poop, and I was not interested in going back in the pool. So he shrugged it off and did nothing. No pool evacuation, no chlorination, no announcement to hotel guests, no interest in doing anything, didn't care. Aside from the poop, the pool was not well maintained. There was lots of sand in the shallow end of the pool, even in the morning hours, doesn't look like they ever cleaned it during our entire stay.

I stayed in this hotel for 10 days during a business trip. As a Marriott rewards member, I found this hotel marginal in term of overall service. The room, however; was clean and spacious with a large living area and mini kitchen. The bed was very comfortable and the bathroom was great with plenty of hot water and good water pressure.I found the front desk staff to be most unhelpful, and at times, out right nasty....lots of grunts and blank stares. I was sent to the wrong room upon arrival, which I could have coped with better had the fellow working the front desk been more gracious and kind (which he was not). Despite my asking several times, the front desk was unable to assist with connecting to the PAID internet service or hard wiring into the service in my room - this never did happen. I also asked for assistance in shipping a package and was told that this was a service that was not offered at the hotel.The lovely staff in the dining area were the opposite of this. There were smiles and greetings every morning with offers to replenish coffee, etc. This made my day as I was working long hours and could use a friendly face in the morning. I also appreciated the free breakfast.This hotel was fine for a business trip but I wouldn't stay here for a vacation or family trip to DC. Instead, I would opt for the Marriott Metro Center.

This hotel's general manager Bill Engelhardt downgraded my reservation and lied to me about a solution to a problem he (or his staff) had created. I prepaid/confirmed a reservation for two occupants in a double queen room, only to arrive to find that my reservation had been downgraded to a single occupant room with a king bed. Mr Engelhardt explained to me that another customer had overstayed their reservation and that providing me a rollout bed for the second occupant was a "sufficient" solution to the dilemma I found myself. No consideration (or compensation) was given to the fact that I was staying all week or that my school had booked around ~25 rooms for 47 occupants.When I complained about the rollout bed restricting movement within the room, having a one inch margin with the hallway door, and creating a fire hazard for occupants the front desk staff became confrontational and embarrassed me in front of other hotel guests by stating vociferously that I was being overly negative regarding the situation. The situation that Mr Engelhardt created and refused to remedy.Mr Engelhardt promised me specifically that a double queen room would be available the next morning and that my bags would be conveniently moved by staff into the new room. The idea was the double queen room could be cleaned, my bags moved, then the single king room cleaned for its incoming reservation. This evening I was further surprised to learn that Mr Engelhardt had failed to deliver on his promises again. Of course he was also gone for the day and the front desk staff had ZERO idea of my issue and I had to explain everything twice before they moved me into a double queen room.Bottom line: Executive Hotel Vintage Court San Francisco may not honor your reservation and may not keep the promises their managers make to your face (so why would you trust them with your travel plans and hard earned money?)

Our son and daughter in law choose this hotel as one of the hotels for his guests to their wedding at Union Station to stay.The Washington Court Hotel was flawed from the beginning, after booking you get an e-mail from the hotel offering upgrades, we upgraded to a suite, only to find out that the upgrade as to be approved by one of the many managers and it is not done until you arrive, if the suite is available, impossible to plan accordingly.(whoever I talk about it in the hotel told me that they agree and that they have being tried to convince the manager to change the policy without success)The suite was pitiful, old, worn furniture, no amenities, only a small refrigerator, coffee machine and that's it, so you have to buy everything to have in the suite (cups, napkins, cutlery, etc.) from the nearby Walmart. The cleanliness of the room and bathroom left a lot to be desired wall paper pilling of next to the shower, etc.We scheduled a breakfast for 100 people the morning after the wedding, we were told of the options for catering, and finally against our better judgment we signed a contract for a very basic continental (bagels, fruit, coffee, butter, juice) for $34 a person plus 23% service charge. When we arrived 4 days before the breakfast we realized that they have a full breakfast buffett in their restaurant for $16 a person, so we wanted to change to offer our guests more choices, and to those that will not eat carbohydrates, etc.Only to find out after long struggling with the managers that even though the hotel have not incurred in any expenses, that we were not allowed to change, because we signed a contract few weeks before, without being properly advised of the choices. The only manager (Labor weekend) available was a lady with the first name Lisa and was the most unreasonable manager that I have ever dealt with, she lied to make her point, and even though our request was reasonable, she keep repeating that we signed a contract and that was it, the hotel has not incurred any breakfast related expenses until then.She could have just allowed us to change to a buffet breakfast for 100 people in their restaurant, specially after all the business we brought that weekend. (by the way, the restaurant was almost empty the morning of the alleged breakfast).I want to add that during the "special" breakfast , it was there a roach running on the table from under the bagel plate, I caught it and gave to the breakfast manager, who very politely apologized.I can go on and on, but in resume:Stay away from this Hotel, there are much better hotels near by, that may be a slightly more expensive, but you get for you pay for.The hotel has to remodel their rooms, have a pow wow with their staff about cleanliness, service training, revise their policies and dispose of the unreasonable manager I dealt with, still I managed that her attitude and our poor experience did not ruined our special son's wedding.

Booked a nice room at the HA facing the church, and once again was not disappointed with the LHW [Leading Hotels of the World Unlimited Club]upgrade to a beautiful and large room. Beautifully furnished with a heavenly selection of pillows. And unlike some DC hotels this hot summer, the AC worked just fine. As good as I remember it, and how can you beat having breakfast looking across Lafayette park to the White House. Part of a quintessential Washington experience.

We stayed here in August 2018 before departing on a cruise, and really loved the location. We had the good fortune of two beautiful sunny days in Seattle and we took advantage by walking through the surrounding area.It should take you only about 5 minutes to walk down 5th Avenue to the Seattle Center. On a sunny Friday afternoon, there were loads of families, a free concert sponsored by a local radio station, Blue Angels flying overhead, and plenty of interesting things to do and see. On the way over, we also checked out the Bill and Melinda Gates Center, which was free and full of great info about the philanthropy of the Gates family. There are also quite a few good quality restaurants in the area, as well as a QFC grocery store just a block away.The hotel itself is currently undergoing renovation, but as they don't work at night, this did not affect our stay at all. The street view of the hotel is a bit strange, with very little signage visible, but this didn't register as a negative to us. We were given one of the renovated rooms on the top floor and it was quite large but it did feel like they cut corners on the finishing touches. For example, the room was quite large, and could have easily accommodated a seating area but had no sitting chairs, the closet door was a recycled mirror slider and the bathtub/shower was a plastic insert that squeaked when stepped on. Again, nothing major but could have been much nicer with a few extra bucks thrown into what appears to be a pretty massive renovation.One thing I do want to point out is the helpful and professional front desk staff. They were super polite and efficient. It's so hard to make that kind of impression in just a few routine interactions but somehow they managed to do so. Bravo.

This hotel was just what was needed after a long flight across from the UK; a warm welcome and swift check in greeted us on arrival!The big comfy beds were just amazing and the style of the extremly large rooms was minimalist yet highly luxurious.In a location where everything is on your doorstep, there is no where else in SFO I would rather stay

We were a bit worried at first considering this was a smalller hotel and we usually stay in bigger chain hotels (4-5 stars), but Hotel Drisco surpassed all our expectations. It was quiet, elegant, and luxurious. We loved that the hotel emblem was discreetly placed throughout the rooms and hotel. We were able to find parking easily on the streets near the hotel. The homes in the neighborhood are beautiful. As we strolled through the neighborhood, we discovered trails close by. Our 3 year old loved the spacious room we stayed in and still remember the delicious cookies they kindly gave us upon leaving. Breakfast was worth making the trip down from our room. Everyone was professional and nice. This was the perfect Mother’s Day getaway. We will definitely come back again.

We truly enjoyed our stay. Our room was very large and well furnished. The staff was very friendly and helpful. Convenient location. Excellent value for luxury property. The breakfast was delightful and catered many cultures. The concierge was spot on with recommendations.

The title of this review has a double meaning.Desert Club is a good resort if you do not have a carbecause it is within walking distance of the Strip.Desert Club is also a good resort if you do not have a carbecause the place is not car friendly.They have a huge portico in front of the registration building,but you are not allowed to use it, you must park half a block away.They are very adamant about checking out by 10 am, which means thearea is very congested during that time period.However, there was a large beer truck blocking all the parkingspaces used for checking out. Also, both UPS and FedEx hadlarge trucks clogging the area. Also, the large resort shuttleswere roaming around making the congestion worse. The resortshould not allow deliveries between 9:15 and 10:15 am.To add insult to injury, the resort built small canopies overthe parking spaces next to the rooms, but the support postsare in the middle of the spaces where your car door alwaysbangs against the post.The young men working at the entrance gate were pleasant andprofessional. The registration staff was friendly, howeverthey did not honor my reservation request for an upper floor.The line at check-out was short and the process was painless.Now about the room itself. We were given a room in theSignature Collection building because there were no roomsavailable in the regular buildings. I now know that SC shouldbe avoided if at all possible. They put a lot of dollars intodecor and few dollars into comfort and functionality.There was no fireplace, as there are in the regular buildings.The only table was a one person table in the kitchen.There were no chairs. There were four stools, two short andtwo tall, none of which had a back or a footrest; all wereuncomfortable. The bed and pillows were comfortable, butthere was no alarm clock. The lighting in the bathroom wasterrible; it was very difficult to shave or put on make-up.The toilet was black, a poor choice for a number of reasons.There was no full length mirror. There was a small mirror abovethe bathroom sink, which was too high for a short person.There was no door between the shower and the bedroom.There was no desk and no place to put a laptop computer.There was no wired internet; the wireless dropped several timesduring our stay.There were people shouting and laughing outside the buildingall night long. The bedroom had three separate windows whichdid nothing except let in the noise from outside and make itdifficult to sleep. The frame of the bed had hard, sharpcorners that protruded into the walkway; these bruised your shinseven in daytime, much less if you had to get up in the middle ofthe night. We had to use one of the aforementioned stools toblockade the frame to avoid serious injury.

My room was given away. Despite calling ahead to let the hotel manager know my flight was delayed (and getting verbal agreement that my room wouldn't be given away), and despite the fact that I prepaid for my room via check, my room was still given away when I arrived that evening. I appreciate that the hotel made other arrangements for me, but this was hugely disappointing and has made me lose faith in the brand. I had to leave the other hotel very early to give myself time to drive back to the Courtyard to check in for the remainder of my stay and to drop off my bags (I think I might have slept for a couple hours, max). I nearly missed my business presentation that morning.

We stayed in a first floor one bedroom condo facing the pool with easy access to both the pool and the parking lot. Unit was very clean and well equipped. Heated pools and a hot tub were warm enough to use although the weather was only in the 60s F. BBQs were spotless. We enjoyed meeting other guests in the breakfast room daily but a daily bagel did wear thin after a few days! However we could have walked to a grocery store to purchase our own breakfast foods! Rented a car so that we could see some of the other sights of Vegas and area. Made use of the shuttle service to the strip which was very handy. All staff were friendly and helpful - particularly Mercedes who served us at check in. We look forward to returning to this property next year.

Very nice older hotel with modernised rooms and amenities. Conveniently located, although some way from airport. It is within walking distance of the major shops and the Market. We walked to the Space Needle, although this is some way away!

I had made a reservation for 3 nights and was pleasantly surprised that we were offered a junior suite on the 20th floor. Check in was very smooth. Suite is large and very nice. First thing I tried was the internet. And already the first flaw showed : wifi signal so weak, I couldn’t make a connection. At reception they told me to shut down and restart the ipad and that it would work after that. It didn’t. And that’s how it was for the next 3 days. Very annoying and frustrating.The suite came with a kingsize bed but the mattress felt strange : had humps and lumps which was very uncomfortable.Bathroom was OK.Lots of noise from the avenue below - even being on the 20th floor - since windows dont’ have soundproof glass. Insulation between rooms was fine.Breakfast was included. Big choice of hot and cold, asian and western foods. Good food.But here some of the staff were not very friendly nor attentive. They asked wether I wanted more tea, but never showed up with the tea eg.The hotel is close to the MRT Lumpini station indeed, but a better choice would be staying close to skytrain, as well for shopping as for sight seeing.

Our experience only relates to the Mai Tai Bar where my wife and I decided to have a couple of drinks on a nice sunny afternoon. We found a table easily but could not find one which was not covered in dirty plates, glasses and partly eaten food, napkins etc. We sat at one adjacent to the beach fence and waited to be served. There were a number of staff appearing busy, with some partly cleaning adjacent tables where nobody was sitting whilst ours remained dirty. After 10 mins I called to a staff member and asked if we could be served. She said she would get a server for us, and made no attempt to clear our table. 5 mins later, with no cleaner table and no server, we got up and left. As we were leaving, the staff member I spoke with saw us stand and smiled as we passed her.How can a hotel with such a 5 star rating be so poor with service and training of staff. It should be an embarrassment to the management.

Ann Street might seem dodgy when arriving at night, but once you get to the Aloft, you can breath easy. You'll find that you're walking distance from South Street Seaport, Wall Street, and the Memorial. This is a basic hotel, providing the small, tidy rooms that contain everything you'll need, including things like an iron board, magazines that feature New York, and other stuff that make Aloft unique. The bathroom layout, at least in our room, might need some getting used to.

The best theater that I've ever seen waiter service food drinks popcorn such a wonderful treat we will be back my beautiful sherry and my sisters really enjoyed this grand movie house the staff were wonderful and made it a pleasurable afternoon we thank them all casino has always been great one of my favorite

Stayed in the Landmark from the last leg of my vacation and loved it.For one, the decour is fantastic, very upper crust and modern, with the large lobby and the fantastic rooms, very nice and up to date. Thankfully the rooms are comfortable (i ended up with a day of bottle flu my 2nd night there so it was nice to be stuck in a comfortable room). The staff is very courteous and addresses concerns immediately.The restaurants are fantastic here. The buffet in the main room is very well done, with large amounts of seafood and ethnic delicacies (they even had some of the most fantastic tempura i've ever had in my life). For guests, there's a 50% discount on the buffet, so if you're there, make sure you at last pay it a visit once during your stay. the coffee shop is nice, but like most coffee places in Thailand, all the coffee tastes like it's instant. there's an english style pub downstairs in the basement that's fantastic, lots of heavy dishes that you can use to sop up the alky for a night of bar crawling. the nicest part is the lounge connected to the loby. nice decour and drinks, but the best thing about it was the live music. while i was there, there was a girl in a lounge singer's cocktail dress singing in the loby to a set of tourists. She looked like a local girl, but her voice was beautiful and competely unaccented. while passing through the lobby, i stopped dead in my tracks and had to stand there and listen to her for a bit. it was a little embarassing, becuase i was entraced and staring at her like a cow in the middle of the lobby. she noticed me and i realized what i was doing. she was nice about it and just smiled (i think it amused her beacuase she was laughing a bit, but she was nice about it).All in all, i definitely would stay here again in a heartbeat. Not that there is a deposit of 6000baht you need to put down for the room (roughly 150-175 usd), but it's returned to you at the end of your stay.

The Chelsea Motor Inn is a great place to stay. It is small but the rooms are large and very clean. The staff there is great and they clean your room really good and are very sweet to the customers. If you need something they will get it for you. Mohammad at the front desk is very helpful as anyone else there is also. If you have any questions they have the answers for you and will gladly answer them for you. The bus lines are close by as some restaurants are about 4 blocks away and also some very friendly bars. The hope on hop off bus line is right across the street to very easy to catch and you will be the first to get picked up but the last to get dropped off. I would highly recommend this hotel and it is in a safe area.

Easy for the skytrain 5 minute walk. Comfortable bed, sofa. Fully fitted kitchen was a different experience for us, not that we used the washing machine but it was nice to know it was there. Breakfast was very good quality with decent bacon and the service was excellent throughout. Would definately stay again

within walking distance of all main attractions. We were both first time visitors to the city and spent 5 days here - so much to do and see - it was easy to fill each day with interesting things to do. The hotel is expensive and our room was disappointing given the cost. The conciege was helpful but very pushy with certain trips.

Arriving in SF in the early evening, we decided to stay overnight and drive home the next day. Booked this hotel for a TOTAL cost of $218.32. This is a very nice hotel with large rooms and a convenient location. It is part of the Starwood Hotel Group which is a respected chain. However the facilities fee that was charged when we checked out was ridiculous. The amount of $44.46 was charged for "fitness center access, Internet access, phone calls, in-room coffee, in room bottled water and additional inclusions". This exceeds 20% of the room cost. Please just include these "fees" in the room cost so the true cost is transparent. We liked the hotel but will pause before we book there again with these "extra" fees.

Rarely, if ever, am I compelled to write a review. Failing to share the stellar experience my family and I had at The Evelyn, would be an injustice. My family and I have been fortunate to have had the opportunity to travel and stay at several hotels. Our experience at The Evelyn, however, by far exceeds anything we’ve witnessed at any of the many hotels we’ve previously visited. From the moment we arrived, we were welcomed by several of the amazing staff members. It was evident immediately that their only goal was to accommodate and cater to the requests of the guests staying at the hotel. In a bustling city, some may find themselves a bit lost and overwhelmed. This was certainly not the case at The Evelyn. Not only did the staff and management team cater to each and every whim, they foster an environment similar to what one may expect to find at a cozy and quaint bed and breakfast. It was quite refreshing to find amongst the hustle and bustle of the big apple, a cozy slice of heaven to call home during your vacation. Kevin, the general manager specifically went above and beyond to accommodate our family. Due to unforeseen circumstances, my family and I needed to extend our stay in NYC. When the hotel we were staying at initially was unable and unwilling to extend our stay, Kevin went above and beyond to find us two rooms at The Evelyn. Amidst the busiest season to visit the big apple, Kevin was the only manager amongst the several we had spoken to at other reputable hotels to unrelentingly find us two rooms at his hotel. Thank you to Kevin and his entire staff for making our visit to New York a remarkable and memorable vacation. We will definitely return to NYC and we will only consider staying at The Evelyn.Melissa G.

This hotel is in fantastic proximity to everything. Stayed for business but made time to walk through Chinatown, take the Cable Car, and eat in several wonderful restaurants. Everything was within easy walking distance (1/2 a mile).In my room I also was pleased to find a very new/clean looking yoga mat and resistance band along with a card explaining that private yoga instruction was available via the TV menu. I did a "Yoga for Sleep" just before bed...that was awesome.The hotel staff are incredibly friendly and accommodating. Mel and Courtney were super helpful in modifying my room reservation when I mentioned the need. They quickly found me a room more to my needs/liking - all with a smile.Another team member eagerly helped me with my bags as I was leaving - again, friendly and accommodating. I plan to stay here during all future business trips.

Staff were great and friendly, nothing too much trouble. Location is great on the end of Waikiki near the zoo. Not as much noise as other hotels I stayed at in Waikiki. Overall I will be back at this hotel. We were a gay couple and staff were great and positive towards us making us feel relaxed.

When I spend close to 300 Per room, i expect a certain level of hotel. This hotel did not meet that expectation. The hotel is old and badly need renovations. The line at check in was ridiculously long. Our request for adjoining rooms (traveling with our kids) was completely ignored. The prices for parking and breakfast were obscenely high. The noise for the street definitely kept everyone up. The thermostat in the room didn’t work. The pillows and bed must have been over 10 years old. Was lucky to sleep 3-4 hours a night. The only saving grace was the excellent location, but clearly the hotel is relying on that and otherwise providing a horrible experience.

We have stayed in plenty hotels in the city and this was by far the best we have stayed in. If you are a germa-phob like me than nothing will ruin your stay at a hotel more than signs of life in a hotel room. I want to walk into a hotel room and feel like I am the only one who has slept there. The Hyatt Centric room was so incredibly clean, luxuriously appointed and very comfortable. And I stayed in a standard room! The overall property is modern, clean, and has a nice layout. The staff was very friendly and very accommodating to my requests. Great location, close to everything on Michigan Ave. Will return for sure!

Big advantage to this hotel is public transportation. The buses to fisherman's wharf run along van Ness avenue and stop outside. If you take a few steps from the hotel the cable car terminus takes you into the city. The fares are $ 6 on cable cars each ride. Bus were around $ 2 dollars. Hotel sells day and 3 day passes which can be used on all muni services.During our stay local construction work was going on throughout the night. You can hear slight traffic noise but the construction vehicles were noisy.A buffet breakfast was nice but very expensive at nearly $ 20. Cafes and restaurants within 1 block are less expensive.The rooms are fairly decent size and standard facilities. A fridge,room safe,coffee making facility,tv,bath.

Fabulous little hotel right near Union Square. Close to a lot of very good restaurants and bars, and not too far from public transport.Our room was not that large but comfortable and impeccably clean.The hotel bar is a great spot for breakfast or a nightcap. Thoroughly enjoyed our stay.

The staff is accommodating and friendly. We left the hotel early one day and returned later in the evening. The concierge recognized us and welcomed us back. Our room was always clean. Beds are comfortable. We walked to most sites from the hotel or took the Metro. We did eat breakfast in the dining room one morning; the food was good and service great. We will recommend this hotel to others and when we visit DC again, we will stay at this welcoming hotel.

Stayed here recently for 3 nights upon arriving in Thailand. The hotel keeps high standards, the rooms are large and the staff are lovely. The Rang Mahal restaurant on the 25th floor is also very, very good, but quite expensive. Breakfast choices are fantastic too.The location is perfect - there's plenty to do in the areas surrounding the hotel and it's only a 5 minute walk to Asok skytrain station, from which you can get to anywhere you want quickly.If I come to Bangkok again, this is where I'll be staying.

We stayed at the Westin for 4 nights in early September. We got a very good rate. Our first impressions of the hotel were great although having picked up our rental car from Sea-Tac we didn't think the nightly parking rate would be as high as it was. Over $40 per night. We thought this was a bit excessive.On arrival in the hotel we were met with a bright smile and were checked in with ease. Our room was on the 9th floor. It had a good view of the surrounding area. The room itself was really modern and very nice. Large with a good size bathroom too. Room and bathroom were spotless. We had 2 gull chicks that had nested with their mum on the window ledge and they only really made any sort of noise at around 7am. They didn't bother us at all and served as an alarm clock. :0)We ate in both the main bar/restaurant areas. Food was of an excellent standard. Service in the hotel was second to none.We literally had no issues until the very last moment that we checked out. The woman on the desk was obnoxious at best. Not once did she look up to check us out. Didn't ask if we had had a nice visit. Was very sullen and incredibly rude. We complained and it was noted. Her customer relation skills need working on 1000% to not even look up once from what she was doing astounded us. Service rating would have been excellent rather than very good if it hadnt been for her. Anyway apart from that we really enjoyed out stay at the Westin and we would without doubt stay here again in the future.

On a 14 day visit of California, with 8 hotels stay, this hotel ranks is the top of our visit. The hotel is well located, right next to the pier 39. The room was clean and quiet. The service was excellent. We used the laundry machine (which was very popular (be patient)). The parking is located next to the hotel (watch out for large SUV: ask about the maximal height). Will definitely go back!

This place was so welcoming, especially after a long day of flying to Oahu and the disorientation of the 5 hour time difference. The lobby smelled delightfully tropical, had comfy furniture, was decorated in bamboo themed decor and had coffee, teas, and lemon infused water available 24-7. The hotel is an easygoing walk to the beach and all manner of shopping choices. My room was clean and fairly spacious-not new, but newly renovated with lovely coordinating bed linens & pillows. I appreciated the kitchenette with dishes, cookware, sink, coffeemaker, toaster, refrigerator, cooktop, and microwave. The bed was a very comfortable with several blanket options and loads of pillows. There was an I room safe for added security. I didn't have any view except a cinder block wall unless I leaned out from the balcony-- then could see a bit of the mountains and certainly the street and landscaped walkway below. The mirrored closet doors didn't move smoothly, but all other doors and drawers worked well.

I love Rita suites!! The best place to stay in LV The rooms are really big and nice they also have a really nice pool that u can enjoy relaxing ... The people that work there are really friendly and helpful!

Room 2106's air-con was not working and bed was not comfortable. The location is good to Terminal 21 and Sukhumvit MRT station. But at the back lane of the hotel, there are many massage shops but only 2 out of the 10 shops are authentic.

charming staff, a cozy room and easy access to all of south beach,cocktails on the patio made out stay complete.a great little boutique hotel...............................................................

We totally appreciate the customer service of Benjamin and Blanca at front desk. I knew I wasn’t feeling well last night when we checked in but didn’t realize how bad it would be. I was sweating all night and they were so kind to bring us a whole New set of sheets and duvet cover. The next day we decided to extend our night. We were hoping we could stay in the same room so we didn’t had to move our stuff. And, they did! Not only that, they gave it to us for about the same rate!!! What a service! We are locals and we have a local tour company (Painted Ladies Tour co) so we know what’s good service and what not. The beds our so comfy, the bath is large and relaxing, and the view is to kill for. Couldn’t spend being sick with the flu a better way. Thank you Benjamin and Blanca! It made my day

Rooms all have an odd almost mildewy smell even there newly renovated suites. The information they give over the phone is not what you will find when you get there. No free breakfast unless you want day old cold danishes and some basic fruit or toast they hay eggs and such but they will charge you for those items. Main pool closed all 5 days we were there. We had reserved a newly renovated suite at the front of the resort when we checked in we got an old nasty smelly room at the very back of the resort. After having to walk all the way back to the front of the resort with our luggage again to talk to the manager about the room we were given she was nice and gave us a new room with an upgrade but even that room smelled and it was one of the newest remodeled rooms they had. There also seemed to be a lot of stray cats on the property. Oh and did I mention they have roaches. Needless to say we will not stay there again and would not recommend this so called resort.

Hotel was ok. Location was convenient to Union Square and shopping areas. Bathroom was small, and not overly equipped. Minimal towels and other bathroom items. Closet wasn't usable and no desk. No real climate control other than very stubborn windows. Bed was ok, though pillows were too fluffy. The price was good, and included an average breakfast. Service was ok, efficient but not overly friendly.

Just stayed at the Fairmont for a birthday celebration. We had a corner room with a spectacular view of the Bay Bridge! Coit Tower, Chinatown and downtown SF. The room was very spacious and clean. The bed was very comfy.

My daughter and I LOVE this quaint, distinctively European/French-style hotel in the heart of San Francisco. It's close to many of the city's main attractions including shopping, Chinatown, museums, theaters, the Symphony and Ballet. Nearby parking is easy to access and reasonable (which is unusual for SF). It's a wonderful place to stay for an evening "on the town" or for people staying for several days. It's not fancy; it doesn't have a weight room or a pool. It is, however, very comfortable, extremely clean, very "artsy" feeling, and even has an adorable resident golden retriever! The owners are very nice; the staff is friendly and helpful; the bed is comfy, and the breakfast that is included with the room is absolutely delicious! The French restaurant at the hotel is the other half of this hidden gem! Our family highly recommends this truly lovely, charming, art-enriched, French-inspired Cornell Hotel de France!

The front desk accommodated my early check in. The room was modern and clean. The bed was comfortable. The food in the restaurant was very good, friendly service, and nice view of downtown through large bay windows. Efficient bell staff and valet. The price was higher than normal, however this is a great part of SF.

We came for the $6.99 breakfast buffet and were not disappointed. Great selection, well lit casino, friendly staff. We will be back. Sunset Station in Henderson and the this one are the best of the four.

Despite some negative reviews, we took a leap of faith & stayed at this hotel. If the hotel is currently renovating, we were fortunate to have a "new" room. The room itself & concierge lounge was clean & well appointed. I did not see torn or old furniture. The staff was cordial & helpful. Good for families since there is no gambling on site or the associated cigarette smoke. Overall, good value!

Stayed here between 12/29 - 1/2 and the renovation that MGM did to this property is fantastic. From the staff to the rooms what a wonderful looking hotel. Now add that they just opened Eatly, just wow. Well done MGM.

We mainly booked this resort because it's a beachfront resort and good review but not as good as we expected and not worth for the money spent. Beach is short and narrow with all rocks. Room is just okay, below average 4 star. One of our room was booked as two beds but they assigned one bed at first and we had to back and forth to get to the two beds finally. One thing I liked is staffs are nice and helpful but I guess it's from Hawaiians in general.

We spent a night at the hotel. We chose it because my husband had already stayed here for business and had a very pleasant experience (It did not hurt that the hotel offered a very good rate). We were not disappointed. The personnel was courteous and personable; the decor elegant and comfortable; rooms well appointed (very comfortable beds, plush towels and bath robes; first rate toiletries, WiFi etc.) The Italianate garden with fountain and beautiful flowers is also very enjoyable. I could not be happier about our stay. A special thanks to Opal, at the reception desk, for her solicitous assistance.

Old downtown hotel with old school charm. Smell of smoke can be intense here on a weekend. The hotel has been here longer than I've been alive, but still enjoy visiting. Only stayed once and the rooms weren't anything special. The restaurant inside has a great prime rib special and even if there's a line it moves really fast. Stop by and take a look.

I have never been a guest of the Phoenix Park Hotel. I have never been in the Phoenix Park Hotel. This evening, though, around 5:40 PM, while driving home, I was stuck in heavy traffic directly in front of this hotel. When I glanced over to it, I made eye contact with the doorman and he waved at me. I was so surprised I couldn't even return the wave. It was such a completely unnecessary and genuine gesture of friendliness it shocked me silly. I have worked for years for some of the finest hotels in Washington D.C., but if this single employee is a reflection of his coworkers then the Phoenix Park Hotel stands among the best.

This was a very welcoming and reassuring visit.From the warm and informed welcome by the front desk team,led by Ms. Preawpam and Ms. Suphanna,who helped me sort out my booking ,ensured my room was as per my special requests and did so quickly and with such warm smiles, then to the value for money buffet and great pool,we felt immediately at home.I highly recommend it for family trips,especially with young pre- teen kids,as they have themed days with activities to keep them busy.Definitely coming back.

NO FREAKING AC !! Are you serious? This is California not Alaska. I paid $255 a night for this motel. Car garage is freaking tight as HELL. The motel is on s big street with lots of cars passing by. I leave my room at 8am and placed the door sign for maids. And NO, I did not miskenly placed the door sign for “do not disturb.” Return at 4pm, the room was not cleaned. The only nice thing I can say about this motel is the courtyard flowers and wall murals were lovely. Motels is close by to many tourist attractions.

Great hotel!!! First of all the employees are very nice asking how ur day was talking to the kids and anything we needed was promptly delivered. The building itself is in great shape. We were upgraded to a suite which was huge. We have 3 kids, girls bathroom was plenty large enough double vanity. I would highly recommend this hotel and Jacob at the front desk is always very helpful.

The higher floor rooms overlooking the Pacific Union League Club’s Flood Mansion are quietly elegant, although the bathroom and toilet combinations evoke the era when that sort of compromised facility was acceptable - and they’re quite small and unpretentious. But the tasteful guest rooms have everything most first class travelers would want. The Mark is nothing if not a quintessential San Francisco place to stay. The valets and doormen exude the wit and savvy of this most European of American cities. The front desk staff are gracious and well groomed yet not toady or cute. This is a sophisticated, classical hotel happily devoid of bellowing, nasal New Yorkers and vulgar bourgeoisie from Shanghai.

Whenever I eat here I feel so welcomed. Marius and Azieb and Lily and Jamal and Kimberly and David deliver fabulous service, remember my name, engage me in conversation about events and happenings in Washington D.C., and make me feel like I am right at home.

Daughter and I stayed here for a Mom/Daughter weekend. When this hotel was just a Carlyle Suites it had larger rooms but they were beginning to see better days. Kimpton has taken over and updated things but obviously things are still in process.Downsides: rooms small (typical of Kimpton), bathroom small, no light in little hall area with closet--very difficult to see inside provided safe. No restaurant/fitness center (but they are on the way). No coffee makers in room (another Kimpton thing)Upsides: Wonderful front desk staff, room and public areas spotlessly clean and attractive, wine reception in the lobby in the evening--I went up for a second glass and they had just run out of white and the host said they were getting more (ok I'll be back) well before I knew it she was behind me at the sofa and pouring the wine--what good, thoughtful service! They provide a continental breakfast until the restaurant is finished but the coffee was great and there was fruit, etc. (we went to Kramers for brunch). Free Wifi if you are a member of Kimpton Karma program (just join--it's free and simple). The beds are SINFULLY comfortable and lots of pillows. Carlyle is very close to Dupont Circle and many nice restaurants and bars. The Phillips Gallery is less than 7 min. walk from the hotel.I will stay again and look forward to when the hotel is finished. Right now if you book on the Kimpton site there are "flash sales" so the room rates are really reasonable for D.C. (probably due to the renovations). The small inconveniences are made up by the good things.Upside

My husband is a platinum elite member with Marriott. We have stayed at several JW properties but this one is something else . It’s only been a few hours since we checked in for a 5 day visit and I don’t know where to begin.Check in took forever. Then we were told that since it’s Christmas Day the lounge has a special meal however when we reached there at 530 (it opens at 5) all the food was over and not refilled until an hour by then our kids were hubby and we left.Our room air conditioning wasn’t working and still isnt they did send an engineer promptly but my point is these things need to be taken care of before me u check in a guest to around on platinum or not .if you read any of my previous reviews of any Marriott property they have only been positive and 5 stars. However here I’m disappointed .All this despite my husband calling Marriott so many times in advance to tell them that we r celebrating our 25th anniversary!I sincerely hope Marriott works on improving this property!Navendu Vyas and family

Spent one night on business in a King Room, City View.The beds were plush and fantastically comfortable. The shower was divine; one of the best hotel showers I've ever used. The service was attentive, but not overbearing.I ordered room service and it was quick but prepared fresh. Excellent mushroom risotto.I think I've found my go-to for DC business trips.

Beautiful, clean, very modern hotel. It’s located within walking distance of all fun stuff at Fisherman’s Wharf. It would be nice if the hotel offered a small breakfast or somewhere to grab something quick to eat on your way out for a day of sightseeing. We stayed in a 2 queen room, but was a bit small and lacking on storage for our family of four. Other than that, we had a very nice stay.

Some areas of the hotel need a cleaning. Also a little worn. Tried to buy at the spa the soap that was provided in room, not available. My husband pre- ordered champagne to surprise me for our anniversary that was to be in-room when we arrived. It wasn't. Disappointing.

The hotel is nicely situated not too far from the Powell BART station, which is really convenient for those taking the BART from SFO. Check-in was extremely quick so there was never a long line to wait.If you are in for walks, it's an easy walk to Union Square, Chinatown, or even the pier. There are tons of restaurants nearby so you can just venture out and always find something to eat, see and do. I didn't get to try their bar which was located next to the lobby and actually looked really nice.bedAs for the rooms, it can become really stuffy if you keep the heater on, but the bed was comfortable.One suggestion would be to get a room on one of the higher floors. My room was located on the seventh floor, next to a patio and on Friday night, it was NOISY. I could hear chattering, loud music playing, and just a whole lot of party noises. So if you want a quiet room, remember to ask for one that is not next to the patio and away from the lower floors.

This reasonably priced hotel is a couple of blocks from the beach in Waikiki. We stayed for about 8 days and was comfortable. The beds were comfortable, and the room nice and clean. This hotel provides a complimentary breakfast that included melon, strawberries, hard boiled eggs, pineapple, and a small assortment of bread rolls. Juice and water also available. Must say the coffee is one of the best I have had anywhere. The water, juice and coffee were available 24/7 which was nice.Another nice perk was the availability of beach towels, umbrellas and mats for the beach. No need to bring your own towels.The common living room area on the first floor was a nice way to chill, and read a book provided or a board game.We stayed on the 14th floor on the mountain side of the building. I included a couple of views we had as we were on a corner room.Details on the room included a nice queen size bed, a nice TV and other amenities such as bath robes, bottled water (which you had to pay for - not sure what that was all about as there was free water access on the first floor) a small fridge, and a personal use computer pad.Couple of items that were annoying though was the air conditioner and the lack of an ironing board.For a fairly nice hotel, they have used cheap window air conditioners which were very noisy and the wind blowing around this made the room extremely noisy. I had to shut off the air conditioner at night due to the noise, but nothing I could do about the wind. Just had to live with it. Maybe lower profile air conditioners could be used.Due to the direction of the trade winds, maybe staying in rooms on the other side would help.The staff was great to deal with, and the housekeeping staff made up the room quite nice daily.We rented a car for several days and used the valet service. For $25.00 a day was a bit high but convenient.All in all, was a great stay. We totally enjoyed the fact it was a close walk to the beach. Took no more than about 3 minutes.Great choice for the money.

We stayed at the DoubleTree on a business trip, and additionally hosted 10 overseas guests here and ran a workshop in their conference rooms.I can't be complimentary enough about the diligent and helpful staff - they really did make our stay, and our meeting, run so smoothly. It was a real load off in terms of having to worry about logistics - they had everything sorted, and were always available if we had extra questions or needs.Rooms were clean and spacious, and amenities/facilities were good.Thanks for a great stay!

We were very excited to stay one night at The Fairmont SF.We spent Black Friday here.Such a great choice:Beautifully decorated lobbyExcellent service from the staffElectric car charging and free overnight parking-part of our club with the Fairmont22nd floor room with an outstanding viewGreat location a few blocks from EVERYTHINGClean room with fabulous bedding coffee & tea makerawesome bathroom lightingTonga room to party in right in the hotelThe Fairmont is an excellent choice for a stay in SF-I highly recommend it to anyone traveling.

Located off Sukhumvit Road with many local restaurants nearby.Rooms I was not so happy with .They were old and defiantly not luxury.The hotel is nice if you are not expecting to much.Breakfast was full of variety and service was good too. Pool was lovely and near the gym and spa. This was our first stop before going to Ko Samui. Great stay and would definitely recommend as it's also brilliant value for money.

This hotel is just a stone's throw from the enormous Hilton, the scene of many DC events. After a long day, we were thrilled to take a quick <5 min walk from that overstimulating environment to land in a quiet, warm relaxing cocoon of a room. It was small but well appointed bedroom and the bath was quite nice as well. There is a cosy common space and the staff was really helpful. Valet parking is available- a real relief in the city! We enjoyed our stay

My wife and I stayed at the Watergate from 2/17 and checked out today, 2/20, and had such a great time. Our decision to stay at the Watergate stemmed from my wife being a US history teacher, so the history surrounding the hotel was a real selling point.Upon arrival, the professionalism of the staff was the first thing I noticed. Everyone from the gentlemen at the front door to the front desk and beyond were all incredibly friendly and helpful.The room was spacious, clean and very comfortable. We stayed on the 3rd floor in one of the rooms with a balcony overlooking the courtyard. In the distance, we were able to get a bit of a view of the Potomac as well, which was a nice touch.The hotel is within walking distance from a number of places to eat, as well as the George Washington University campus, so it has a bit of a college vibe to it. Not a bad thing; just an observation. We found a great nearby breakfast spot called Dish and Drinks, which I highly recommend. For dinner on our first night, we ate at Kingbird, which is the restaurant in the hotel. We got there for the price-fixed menu, but unfortunately, I don't feel like you really get a whole lot of value for what you pay for. I got a salad, steak, and creme brûlée, which was great, but the portions were rather small for ~$60. This isn't enough to deduct a star from the review, but just my opinion that there are likely better options.One of the biggest highlights of the stay was going to see the Scandal Room. We weren't sure if this was something we could see since we weren't staying in the room, but figured it was worth asking about. Turns out, you can see the room as long as no one is staying in it. We asked at the front desk, and were escorted to the room by Henri, who was incredibly knowledgeable and such a nice guy. He gave us the tour of the Scandal Room and told us a lot about the history of the room. A true professional. We saw him on a few other occasions during our stay and he was always very friendly. Please pass along my thanks to him; he deserves it.The room is super expensive to stay in, so it's not something I would do, but if you're a history buff and can afford it, it's probably well worth it.Overall, the stay was fantastic from start to finish. I really can't say enough about the hotel and the staff. Whenever I get back to D.C., I'll be sure to book another stay at the Watergate.

I give this hotel and F. By far the worst hotel experience of a lifetime - and I have been to some pretty far out places across Asia, Africa, and Central America... I came to Vegas for work and was advised the hotel was non-smoking. I thought that by avoiding the casinos and bars I could avoid the smoke. Wrong. My room reeked of cigarette smoke. Between that and other air quality issues an asthma attack, that kicked off a series of asthma attacks, ensued. I complained multiple times yet it took the hotel more than 24 hours to address and move me to another (and yes nicer) room. Still. the hotel refused to bring me a hot water kettle. I advised the manager that hot water helps my asthma and was informed I could order room service and pay 11.50 for hot water. Really? Your hotel brought on a medical issue and I can pay for hot water round the clock? It wasn't until I went down to the front desk at 3 in the morning on my final night that they final conceded and brought me a kettle. Other complaints are that the hotel was absolutely filthy. I would (and have) rather stay in a $10 a night guest house in Cambodia without consistent running water or electricity then stay at the Cosmopolitan.

This hotel does nor provide slippers and bath ropes to its guest, so make sure to bring them with you. The rope might be particularly useful if you want to visit the pool. But you can really skip the pool.Also, you eat you breakfast from the paper plates and with plastic utensils.However, the staff (apart from those working in the kitchen) is very nice, helpfull and friendly. The location of the hotel is great!

I just returned from a short business trip to Chicago and stayed at the Four Seasons as it was very close to our office. I was impressed with the size of the room although I felt the lake view could have been better. I asked to switch roons only to be given the same type view on a different floor which was annoying!Nevertheless it lives up to the Four Seasons name with all the necessary amenities and is well located in the great city!

1) Not allowed to use points as stated on website.2) Reservation for connecting rooms was not honored,3) Hotel staff not accommodating from their reservation mistake.4) Hotel is overpriced at $544/nt and parking $73/nt.5) Hotel lobby bar is very small.6) Seagull trapped in glass balcony made a mess and not cleaned up after reported,7) Will not stay here again.

Well that's what I thought when I read the reviews. Didn't quite turn out that way.Let's start with the checking in - not very impressed. No smile and no help. Paid for an extra night so not to be waiting. Asked if there was a chance of getting ocean views. Was told in a very somber way - $40 extra per night yet the Family friends we travelled with had Ocean views at no additional cost. Don't really enjoy lies...Was the room clean -yesI paid $1400 less 2 years prior for a suite with mountain and ocean views with a smile. Great location and great service.Let's look at the location- well ur closer to the zoo - that's a bonus if ur interested in the zoo. If your not- don't stay here! This I found was also a little bit rougher part of town. Some really bad characters around the hotel. I would never stay here again. Also, I know this is not the hotels fault but man, there is some bad sewerage smell as you approach the entrance of the hotel. I mean BAD. I called it the welcome wiff- so bad!!I don't understand why when I read the reviews- this hotel rated Fabulous?? Advice would be - stay closer to the Cheesecake Factory. Safer part of town.

Ok hidden charges not explained on booking. Lulu'a bar very noisy and can be heard even on the 12th floor. Many nights, especially Monday nights party went on until 2 am or longer. Also there are many transient people on the streets and the police had to be called on many occasions. My wife felt unsafe after dark going for coffee, mostly early am, and had to stay close to the valet parking for her cigarette breaks

For my business trip, this was the perfect hotel in terms of accessibility and service. Tad pricey on laundry services, but I believe they are working on that. Pool is good, gym is decent, rooftop bar is beautiful. Breakfast is impressive.

Great service, hotel lobby is always adorned with an amazing arrangement. We arrived late and our room keys were placed on the board for us so it made it incredibly easy to get to our room quickly. A very quiet hotel internally, no footsteps above, no sounds of closing doors or people walking down the hallways. Always a pleasure to stay here. There is noise from outside on the street the with traffic and the cable cars but you are in the City and not in a country inn. I love the location (walking distance to our favorite dim sum place called the City View Cafe and the Tadich Grill).

A lovely hotel that was within our price range. Clean room and friendly staff. Definitely will stay again when in Bangkok. Within walking distance to the train station and plenty of tuk Tuks to take you to your destination.

I'll be the first to admit that my experience with luxury/5 star hotels is limited but I have stayed in a few and I've lost count of the lesser rated hotels that I've had the pleasure of visiting. Staff are super friendly. We enjoyed the modern décor and the hotel is perfectly located to more than enough to keep yourself busy. The pool, hot tub, and gym were very nice and not crowded at all. Now with all of that positivity, I just wasn't impressed because I've experienced these same encounters at countless other hotels.We love history and tried to do a tour of the famous room but we were forgotten about in the lobby, got tired of waiting, and then it was offered to us the next day as we were trying to check out. We did dine in the restaurant and I'll rate that separately but again, nothing impressive.Maybe the vibe just wasn't it for me, I don't know. I've had the bad luck of staying at such horrible places and this was nothing close to that but it just wasn't anything special either.

Metro 1 block from hotel which makes it easy to navigate Washington and see the tourist attractions.Stayed for one night and it was accommodating. The room was clean and prepared well.And there is Burger King just next door and few restaurants near by.

My husband & I stayed 3 nights at this hotel Feb 12-15/15.When I was researching where to stay in San Francisco, I wanted something close to Fisherman's Wharf so we could walk to our activities. This hotel met all our needs & it was great to have a buffet breakfast included each morning.The property is 2 blocks from Fisherman's Wharf & walking distance to all the attractions that are a "must see" while in San Francisco. I understand parking is $48 per night, which is in line with other lots we saw in the area. If you are traveling on foot this is a perfect location-you can walk everywhere from here, including getting to public transportation.From the airport the taxi was $60 with a tip but we saw an airport shuttle service advertised by the hotel & decided to use that going back to the airport. It was only $17 per person and the driver arrived on time and drove in a very civilized manner.The breakfast included each morning was a great. You can get everything you need to start your day (eggs, turkey sausage/bacon, breads, pancakes, cinnamon rolls, yogurts, oatmeal, fruit, cereals, juices, milk & coffee). It can be crowded but we always found a place to sit. The breakfast runs each day 6:30 am - 9:30 am.Our room #452 (top floor, facing inside) and was very quiet. We slept very well (other than our first morning someone set an alarm clock 3 doors down for 5:00 am & it was blaring loud-one call to the front desk & it was turned off within 5 minutes). Our king size bed was very comfortable, nice flat screen tv, WIFI worked perfect and our room was spotlessly cleaned daily. The room also had a coffee maker and safe (with a key) to lock up our valuables. It would be nice if the rooms were equipped with a mini fridge. There are vending and ice machines on each floor as well.You can't go wrong booking this hotel if your looking for somewhere convenient to stay while exploring San Francisco on foot. It was clean, comfortable and having breakfast included saved us not only time each morning but money as well.I recommend this hotel for your stay and if we're back in San Francisco, we would definitely stay here again.

This was my first time lodging at this hotel, although I have looked at it often when I travel to DC. Apparently it was recently renovated: I must say they did a beautiful job with the furniture and fabric selection, clever and interesting decor. It was a truly QUIET and luxurious room. In addition, the location is perfect for anyone touring the monuments and museums.

We had a room with a bath/shower. Room was small but very quaint. small private patio. Great location for all the sites downtown Seattle. Breakfast was good. Especially make your own waffles ! Lots of stairs....Restaurant/pub next door lots of fun! Great Pizza by the slice across the street. Pharmacy two blocks over and 1 block up. They have everything including a liquor store.

We really enjoyed our time at la flora. The staff were excellent - so friendly and helpful, nothing is a problem to them. The breakfast was a bonus - simple yet good. Location was prefect - one block from the beach, a couple of blocks from Collins Ave shopping and a couple of blocks from Lincoln road shopping and restaurants. Our room was clean and comfortable - we would definitely stay again if we head back to Miami! thanks hotel la flora.

Stayed at this great hotel for 3 nights and would definitely return and recommend. Check in was quick and easy. The employees behind the check in counter were always courteous and always provided the best customer service. Upon check in, there is a certificate for a drink special, which was nice. The small bar area was nice and the bartender was very quick and friendly. The room was clean and provided cable tv, a refrigerator, desk, 3 chairs, pillow menu, toiletries, iron, safe, and hairdryer. The room was cleaned daily as well. Inside the lobby, guests are offered water and deserts. Outside of the hotel in Union Square (shopping and Hop on Hop Off buses), a Starbucks across the street, and a cable car stop in front of the hotel. Overall, I had a great stay and would come back.

We stayed a week at the Donatello earlier this month. The central location of the hotel is a big plus, with cable cars, buses, and shopping only a block away. The room was spacious and clean with a comfortable bed. Front desk staff and cleaning staff were friendly, competent and helpful. Some noise for a couple of nights because of a nightclub across Post Street. Also I was not prepared for the invitation for a time share presentation. My fault since I should have picked up on this from the billing as a "resort" hotel. But the concierge was not pushy about the invitation when I was clear that I was not interested. Good value considering the cost of hotel stays in SF. In sum, a great hotel for first-time visitors to SF who want to see as many sights as possible.

We hadn't planned on staying here but decided to cut our trip short in Vancouver to get to Seattle and a lot of stuff was booked due to the NCAA March Madness tourney in town. We didn't want to pay an arm and a leg and wanted to be downtown and found this hotel for a good price, less that $240 a night when many things were close to $300. When we arrived early in the afternoon, they didn't have a room ready but the Bellman was glad to store our bags and the concierge, Tom I believe, was beyond helpful on what to do and see! They called us about a hour later to let us know we were able to check in as well. Our room was a regular room with a king size bed. Room wasn't super big but it was well appointed in décor and bathroom was the type that had the toilet and bathtub/shower in one room with a door and the vanity was on the outside of it. Really love that set up when you have two people trying to get ready. Bathroom was very modern and clean as well. Wifi service was fine and room was quiet. Location was also great, right downtown and within walking distance to all that is down there and just a few blocks to the monorail as well. Staff was super friendly and helpful as well. We literally only stayed the one night but we would definitely come back again without hesitation!