text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Can I get an update on my replacement card? | {
"text": "Can I get an update on my replacement card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992675185203552
},
{
"label": "POSITIVE",
"score": 0.0007325086044147611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I don't have a password. | {
"text": "I don't have a password."
} | [
{
"label": "NEGATIVE",
"score": 0.9994250535964966
},
{
"label": "POSITIVE",
"score": 0.0005749680567532778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do? | {
"text": "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974232912063599
},
{
"label": "POSITIVE",
"score": 0.002576704602688551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Where do I go to reset the passcode? | {
"text": "Where do I go to reset the passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994850158691406
},
{
"label": "POSITIVE",
"score": 0.0005149008356966078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
How long will it take for the money to reach my account? | {
"text": "How long will it take for the money to reach my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999393105506897
},
{
"label": "POSITIVE",
"score": 0.0006069289520382881
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Where can I use a disposable card? | {
"text": "Where can I use a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996179342269897
},
{
"label": "POSITIVE",
"score": 0.0003820144629571587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What am I going to need in order to activate my card? | {
"text": "What am I going to need in order to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984130859375
},
{
"label": "POSITIVE",
"score": 0.001586897182278335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why is this beneficiary being rejected? | {
"text": "Why is this beneficiary being rejected?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988569021224976
},
{
"label": "POSITIVE",
"score": 0.0011430989252403378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What is the process when my card is due to expire? | {
"text": "What is the process when my card is due to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976007342338562
},
{
"label": "POSITIVE",
"score": 0.002399318153038621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I can't use the app because I got mugged yesterday and they took everything. I need some help. | {
"text": "I can't use the app because I got mugged yesterday and they took everything. I need some help."
} | [
{
"label": "NEGATIVE",
"score": 0.9990561604499817
},
{
"label": "POSITIVE",
"score": 0.0009438134729862213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
The app says I made a cash withdrawal that I didn't make | {
"text": "The app says I made a cash withdrawal that I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.9964643716812134
},
{
"label": "POSITIVE",
"score": 0.00353555497713387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Could you tell me what your exchange rates are? | {
"text": "Could you tell me what your exchange rates are?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980323910713196
},
{
"label": "POSITIVE",
"score": 0.0019675600342452526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
can the delivery be specific to my needs? | {
"text": "can the delivery be specific to my needs?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968032836914062
},
{
"label": "POSITIVE",
"score": 0.0031967179384082556
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I thought it was free to make a withdrawal. So how much does it cost now? | {
"text": "I thought it was free to make a withdrawal. So how much does it cost now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994990825653076
},
{
"label": "POSITIVE",
"score": 0.0005009309388697147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Do you charge for transfers? | {
"text": "Do you charge for transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9839073419570923
},
{
"label": "POSITIVE",
"score": 0.01609264872968197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I would like to have a physical card to carry around and use. How can I get one? | {
"text": "I would like to have a physical card to carry around and use. How can I get one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980396628379822
},
{
"label": "POSITIVE",
"score": 0.001960385823622346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Where can I find your exchange rates? | {
"text": "Where can I find your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.999049723148346
},
{
"label": "POSITIVE",
"score": 0.0009502219036221504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Why did my transfer to a beneficiary fail? | {
"text": "Why did my transfer to a beneficiary fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995525479316711
},
{
"label": "POSITIVE",
"score": 0.0004474649322219193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My phone was left at a hotel and I can't access the app. | {
"text": "My phone was left at a hotel and I can't access the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9997178912162781
},
{
"label": "POSITIVE",
"score": 0.00028210104210302234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Which countries do you currently support? | {
"text": "Which countries do you currently support?"
} | [
{
"label": "NEGATIVE",
"score": 0.648203432559967
},
{
"label": "POSITIVE",
"score": 0.35179653763771057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I was told I would be getting a refund but I have yet to see it | {
"text": "I was told I would be getting a refund but I have yet to see it"
} | [
{
"label": "NEGATIVE",
"score": 0.9940236210823059
},
{
"label": "POSITIVE",
"score": 0.005976357031613588
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Are there any charges for European bank card for top up? | {
"text": "Are there any charges for European bank card for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986349940299988
},
{
"label": "POSITIVE",
"score": 0.0013649571919813752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
When I topped up the app has seemed to reverted it. | {
"text": "When I topped up the app has seemed to reverted it."
} | [
{
"label": "NEGATIVE",
"score": 0.9224738478660583
},
{
"label": "POSITIVE",
"score": 0.07752619683742523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I've obtained the card, how do I enable it on the app? | {
"text": "I've obtained the card, how do I enable it on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968398809432983
},
{
"label": "POSITIVE",
"score": 0.0031601455993950367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I was charged twice, when I didn't purchase anything twice. | {
"text": "I was charged twice, when I didn't purchase anything twice."
} | [
{
"label": "NEGATIVE",
"score": 0.9921632409095764
},
{
"label": "POSITIVE",
"score": 0.007836752571165562
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Is my fiat currency supported for both hold and exchange? | {
"text": "Is my fiat currency supported for both hold and exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966223239898682
},
{
"label": "POSITIVE",
"score": 0.003377702319994569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me? | {
"text": "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992996454238892
},
{
"label": "POSITIVE",
"score": 0.0007003242499195039
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I'm still waiting for my card that was issued a week ago. What should I do? | {
"text": "I'm still waiting for my card that was issued a week ago. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988021850585938
},
{
"label": "POSITIVE",
"score": 0.001197832403704524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I made a transaction to the wrong account! | {
"text": "I made a transaction to the wrong account!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996111989021301
},
{
"label": "POSITIVE",
"score": 0.0003888445207849145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
What's the reason for needing to verify my identity? | {
"text": "What's the reason for needing to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.999203622341156
},
{
"label": "POSITIVE",
"score": 0.0007964244578033686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I am not satisfied with your service. Close my account. | {
"text": "I am not satisfied with your service. Close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996781349182129
},
{
"label": "POSITIVE",
"score": 0.000321878120303154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Help. My card is broken. | {
"text": "Help. My card is broken."
} | [
{
"label": "NEGATIVE",
"score": 0.9992579817771912
},
{
"label": "POSITIVE",
"score": 0.0007420165929943323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I topped off my card is that something you will charge me for? | {
"text": "I topped off my card is that something you will charge me for?"
} | [
{
"label": "NEGATIVE",
"score": 0.0245558712631464
},
{
"label": "POSITIVE",
"score": 0.9754441380500793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning? | {
"text": "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956967830657959
},
{
"label": "POSITIVE",
"score": 0.004303217399865389
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why did I only receive a partial amount of what I tried to withdraw? | {
"text": "Why did I only receive a partial amount of what I tried to withdraw?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990888833999634
},
{
"label": "POSITIVE",
"score": 0.000911076320335269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I believe my top up is still pending | {
"text": "I believe my top up is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.004921670071780682
},
{
"label": "POSITIVE",
"score": 0.9950783252716064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Your company is lame. Shut down all my account services right now. | {
"text": "Your company is lame. Shut down all my account services right now."
} | [
{
"label": "NEGATIVE",
"score": 0.9998040795326233
},
{
"label": "POSITIVE",
"score": 0.00019596990023273975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
My card payment had the wrong exchange rate | {
"text": "My card payment had the wrong exchange rate"
} | [
{
"label": "NEGATIVE",
"score": 0.9995239973068237
},
{
"label": "POSITIVE",
"score": 0.0004759985604323447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
My account transfer was blocked. | {
"text": "My account transfer was blocked."
} | [
{
"label": "NEGATIVE",
"score": 0.9996551275253296
},
{
"label": "POSITIVE",
"score": 0.0003449143550824374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I didn't get the correct amount of money from the ATM machine | {
"text": "I didn't get the correct amount of money from the ATM machine"
} | [
{
"label": "NEGATIVE",
"score": 0.999775230884552
},
{
"label": "POSITIVE",
"score": 0.00022480958432424814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me? | {
"text": "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992420673370361
},
{
"label": "POSITIVE",
"score": 0.0007579344091936946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why is there a fee added to my statement? | {
"text": "Why is there a fee added to my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980955719947815
},
{
"label": "POSITIVE",
"score": 0.0019044645596295595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How and where can I find the identity checks? | {
"text": "How and where can I find the identity checks?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994131326675415
},
{
"label": "POSITIVE",
"score": 0.0005868226871825755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
may I have a Visa and a Mastercard from you. | {
"text": "may I have a Visa and a Mastercard from you."
} | [
{
"label": "NEGATIVE",
"score": 0.7318968772888184
},
{
"label": "POSITIVE",
"score": 0.26810315251350403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How can I cancel a transaction to a wrong account? | {
"text": "How can I cancel a transaction to a wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997383952140808
},
{
"label": "POSITIVE",
"score": 0.0002615663397591561
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Can you provide information for freezing my card immediately? | {
"text": "Can you provide information for freezing my card immediately?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980553388595581
},
{
"label": "POSITIVE",
"score": 0.00194467359688133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I need this item refunded | {
"text": "I need this item refunded"
} | [
{
"label": "NEGATIVE",
"score": 0.9958457350730896
},
{
"label": "POSITIVE",
"score": 0.00415432034060359
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I found my card! Can I link it back into the app? | {
"text": "I found my card! Can I link it back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984991550445557
},
{
"label": "POSITIVE",
"score": 0.0015007969923317432
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I tried to withdraw cash, but got declined! | {
"text": "I tried to withdraw cash, but got declined!"
} | [
{
"label": "NEGATIVE",
"score": 0.989200234413147
},
{
"label": "POSITIVE",
"score": 0.010799701325595379
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now. | {
"text": "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now."
} | [
{
"label": "NEGATIVE",
"score": 0.9940608143806458
},
{
"label": "POSITIVE",
"score": 0.005939188413321972
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I need an actual card that I can hold in my hand, how do I do that? | {
"text": "I need an actual card that I can hold in my hand, how do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995033740997314
},
{
"label": "POSITIVE",
"score": 0.0004965974949300289
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I am very dissatisfied with the services that you are providing. I want to cancel my account. | {
"text": "I am very dissatisfied with the services that you are providing. I want to cancel my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997988343238831
},
{
"label": "POSITIVE",
"score": 0.00020114642393309623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I have a contactless that's broken. | {
"text": "I have a contactless that's broken."
} | [
{
"label": "NEGATIVE",
"score": 0.999591052532196
},
{
"label": "POSITIVE",
"score": 0.000408985186368227
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
It's been a couple days how much longer do I have to wait for my transfer? | {
"text": "It's been a couple days how much longer do I have to wait for my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971129894256592
},
{
"label": "POSITIVE",
"score": 0.00288703222759068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
For topping-up is there a charge? | {
"text": "For topping-up is there a charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9843193888664246
},
{
"label": "POSITIVE",
"score": 0.015680640935897827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is? | {
"text": "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990246295928955
},
{
"label": "POSITIVE",
"score": 0.000975391361862421
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Is there a fee that comes with transfers? | {
"text": "Is there a fee that comes with transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.997188150882721
},
{
"label": "POSITIVE",
"score": 0.00281178904697299
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I am adding money, what currencies do you accept to do this? | {
"text": "I am adding money, what currencies do you accept to do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9833050966262817
},
{
"label": "POSITIVE",
"score": 0.016694970428943634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I punched in the wrong pin too many times and I'm locked out. | {
"text": "I punched in the wrong pin too many times and I'm locked out."
} | [
{
"label": "NEGATIVE",
"score": 0.9995219707489014
},
{
"label": "POSITIVE",
"score": 0.00047801193431951106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Why haven't I gotten a virtual card yet? | {
"text": "Why haven't I gotten a virtual card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981586337089539
},
{
"label": "POSITIVE",
"score": 0.0018414108781144023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can you tell me why I haven't received my new card? | {
"text": "Can you tell me why I haven't received my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995985627174377
},
{
"label": "POSITIVE",
"score": 0.0004014253499917686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
A direct debit payment I didn't do shows in my app | {
"text": "A direct debit payment I didn't do shows in my app"
} | [
{
"label": "NEGATIVE",
"score": 0.9963306784629822
},
{
"label": "POSITIVE",
"score": 0.0036693892907351255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can I get a card although I'm not in the UK | {
"text": "Can I get a card although I'm not in the UK"
} | [
{
"label": "NEGATIVE",
"score": 0.9454094767570496
},
{
"label": "POSITIVE",
"score": 0.05459051579236984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My app shows a direct debit that isn't mine. | {
"text": "My app shows a direct debit that isn't mine."
} | [
{
"label": "NEGATIVE",
"score": 0.9992664456367493
},
{
"label": "POSITIVE",
"score": 0.0007335557602345943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
why did my account decline a incoming transfer | {
"text": "why did my account decline a incoming transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9988688826560974
},
{
"label": "POSITIVE",
"score": 0.001131133409217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Who do I talk to about the ATM swallowing my card? | {
"text": "Who do I talk to about the ATM swallowing my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980717301368713
},
{
"label": "POSITIVE",
"score": 0.0019282656721770763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Can you explain why my payment is still pending? | {
"text": "Can you explain why my payment is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983435869216919
},
{
"label": "POSITIVE",
"score": 0.001656350796110928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I checked the app and there is a payment that I don't recognize. | {
"text": "I checked the app and there is a payment that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9956932663917542
},
{
"label": "POSITIVE",
"score": 0.00430681649595499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I saw a payment come out of my account for a merchant I don't remember. | {
"text": "I saw a payment come out of my account for a merchant I don't remember."
} | [
{
"label": "NEGATIVE",
"score": 0.9980450868606567
},
{
"label": "POSITIVE",
"score": 0.0019548777490854263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I have a charge I did not make. | {
"text": "I have a charge I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9345390796661377
},
{
"label": "POSITIVE",
"score": 0.06546084582805634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ? | {
"text": "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?"
} | [
{
"label": "NEGATIVE",
"score": 0.998870313167572
},
{
"label": "POSITIVE",
"score": 0.001129627926275134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why is my cash withdrawal still pending? | {
"text": "Why is my cash withdrawal still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999234676361084
},
{
"label": "POSITIVE",
"score": 0.0007653725915588439
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I was charged the wrong exchange rate on a purchase | {
"text": "I was charged the wrong exchange rate on a purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9994990825653076
},
{
"label": "POSITIVE",
"score": 0.0005008592852391303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Is USD free to top up with a US card? | {
"text": "Is USD free to top up with a US card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9851410388946533
},
{
"label": "POSITIVE",
"score": 0.014858964830636978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Do you limit my top-offs? | {
"text": "Do you limit my top-offs?"
} | [
{
"label": "NEGATIVE",
"score": 0.9826194047927856
},
{
"label": "POSITIVE",
"score": 0.017380649223923683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Why was there an extra charge because I used my card to pay? | {
"text": "Why was there an extra charge because I used my card to pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992086291313171
},
{
"label": "POSITIVE",
"score": 0.0007914184243418276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Is ordering a new card from China available? | {
"text": "Is ordering a new card from China available?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982230067253113
},
{
"label": "POSITIVE",
"score": 0.0017769326223060489
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why would my card payment get reverted? | {
"text": "Why would my card payment get reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994511008262634
},
{
"label": "POSITIVE",
"score": 0.0005489274626597762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why was my payment declined? I keep trying my card but it's not working. | {
"text": "Why was my payment declined? I keep trying my card but it's not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997089505195618
},
{
"label": "POSITIVE",
"score": 0.0002909752947743982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
If I need delivery on a certain day, is that something that could be accommodated? | {
"text": "If I need delivery on a certain day, is that something that could be accommodated?"
} | [
{
"label": "NEGATIVE",
"score": 0.99659663438797
},
{
"label": "POSITIVE",
"score": 0.0034033351112157106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending? | {
"text": "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941360950469971
},
{
"label": "POSITIVE",
"score": 0.0058638593181967735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How do I set up an account for my children? | {
"text": "How do I set up an account for my children?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992707371711731
},
{
"label": "POSITIVE",
"score": 0.0007292708614841104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
After I got my cash, I found out my exchange rate was wrong. | {
"text": "After I got my cash, I found out my exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996649026870728
},
{
"label": "POSITIVE",
"score": 0.0003350775223225355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
i need to top up by card. | {
"text": "i need to top up by card."
} | [
{
"label": "NEGATIVE",
"score": 0.9978419542312622
},
{
"label": "POSITIVE",
"score": 0.002157979179173708
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Is there a reason my payments are pending? | {
"text": "Is there a reason my payments are pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992111921310425
},
{
"label": "POSITIVE",
"score": 0.000788828416261822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Can I choose what card I can use | {
"text": "Can I choose what card I can use"
} | [
{
"label": "NEGATIVE",
"score": 0.9876664876937866
},
{
"label": "POSITIVE",
"score": 0.01233346201479435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Is American Express supported for adding funds? | {
"text": "Is American Express supported for adding funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.993047297000885
},
{
"label": "POSITIVE",
"score": 0.006952681578695774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Someone mugged my and stole everything. I can't use the app. What should I do? | {
"text": "Someone mugged my and stole everything. I can't use the app. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994280934333801
},
{
"label": "POSITIVE",
"score": 0.000571910641156137
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
is a transfer to a beneficiary allowed? | {
"text": "is a transfer to a beneficiary allowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936006665229797
},
{
"label": "POSITIVE",
"score": 0.006399250589311123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
In which countries does your app work | {
"text": "In which countries does your app work"
} | [
{
"label": "NEGATIVE",
"score": 0.16636863350868225
},
{
"label": "POSITIVE",
"score": 0.8336313366889954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back? | {
"text": "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993027448654175
},
{
"label": "POSITIVE",
"score": 0.000697204377502203
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I think my top up may have been reverted, what do I do? | {
"text": "I think my top up may have been reverted, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984729886054993
},
{
"label": "POSITIVE",
"score": 0.0015270037110894918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
can other people use the app to add money to my account | {
"text": "can other people use the app to add money to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9966825842857361
},
{
"label": "POSITIVE",
"score": 0.0033173977863043547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What are my payment options for topping off my account? | {
"text": "What are my payment options for topping off my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980496168136597
},
{
"label": "POSITIVE",
"score": 0.0019503578078001738
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
What should I do if I want to get another card for someone in my family? | {
"text": "What should I do if I want to get another card for someone in my family?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995593428611755
},
{
"label": "POSITIVE",
"score": 0.00044064511894248426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
When will my virtual card arrive? | {
"text": "When will my virtual card arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982020854949951
},
{
"label": "POSITIVE",
"score": 0.0017979077529162169
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending. | {
"text": "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending."
} | [
{
"label": "NEGATIVE",
"score": 0.98459792137146
},
{
"label": "POSITIVE",
"score": 0.01540207490324974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why was my exchange rate a different amount than usual? | {
"text": "Why was my exchange rate a different amount than usual?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949206709861755
},
{
"label": "POSITIVE",
"score": 0.005079308990389109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why did you revert my top up? | {
"text": "Why did you revert my top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957401752471924
},
{
"label": "POSITIVE",
"score": 0.004259789828211069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments? | {
"text": "I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927491545677185
},
{
"label": "POSITIVE",
"score": 0.007250933442264795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |