text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
how long until a cash withdrawal will show on my account | {
"text": "how long until a cash withdrawal will show on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9969167709350586
},
{
"label": "POSITIVE",
"score": 0.003083264222368598
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why didn;t my payment work | {
"text": "Why didn;t my payment work"
} | [
{
"label": "NEGATIVE",
"score": 0.9992026686668396
},
{
"label": "POSITIVE",
"score": 0.0007973314495757222
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I want a new card | {
"text": "I want a new card"
} | [
{
"label": "NEGATIVE",
"score": 0.9921739101409912
},
{
"label": "POSITIVE",
"score": 0.007826138287782669
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
where exactly does money come from | {
"text": "where exactly does money come from"
} | [
{
"label": "NEGATIVE",
"score": 0.9970815777778625
},
{
"label": "POSITIVE",
"score": 0.0029183838050812483
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
When will my deposit from this morning show up? | {
"text": "When will my deposit from this morning show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963021278381348
},
{
"label": "POSITIVE",
"score": 0.0036978458520025015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I do not understand what this particular direct debit is ? | {
"text": "I do not understand what this particular direct debit is ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996398687362671
},
{
"label": "POSITIVE",
"score": 0.0003600699419621378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
With one disposable card how many transactions can i do? | {
"text": "With one disposable card how many transactions can i do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991225600242615
},
{
"label": "POSITIVE",
"score": 0.0008774573798291385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
There's a payment that isn't mine on my app | {
"text": "There's a payment that isn't mine on my app"
} | [
{
"label": "NEGATIVE",
"score": 0.9988916516304016
},
{
"label": "POSITIVE",
"score": 0.0011083855060860515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Is there a way for me to check my balance? | {
"text": "Is there a way for me to check my balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994426369667053
},
{
"label": "POSITIVE",
"score": 0.0005573029047809541
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Can I track the card that was just sent to me? | {
"text": "Can I track the card that was just sent to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989468455314636
},
{
"label": "POSITIVE",
"score": 0.0010531878797337413
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Is there somewhere I can send a check to add to my account? | {
"text": "Is there somewhere I can send a check to add to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992583394050598
},
{
"label": "POSITIVE",
"score": 0.0007416829466819763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
What can I expect at card expiration? | {
"text": "What can I expect at card expiration?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951286315917969
},
{
"label": "POSITIVE",
"score": 0.004871382378041744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why was I not able to get cash from the ATM? | {
"text": "Why was I not able to get cash from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.999638557434082
},
{
"label": "POSITIVE",
"score": 0.0003613970475271344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Do you have any top-up limits? | {
"text": "Do you have any top-up limits?"
} | [
{
"label": "NEGATIVE",
"score": 0.989612877368927
},
{
"label": "POSITIVE",
"score": 0.010387147776782513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Can I reset my PIN? | {
"text": "Can I reset my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986351132392883
},
{
"label": "POSITIVE",
"score": 0.0013648993335664272
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them? | {
"text": "I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997078776359558
},
{
"label": "POSITIVE",
"score": 0.0002920909901149571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What is the verification process for a top up card? | {
"text": "What is the verification process for a top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977210164070129
},
{
"label": "POSITIVE",
"score": 0.0022790206130594015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Will I receive a new card when mine expires? | {
"text": "Will I receive a new card when mine expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961932897567749
},
{
"label": "POSITIVE",
"score": 0.0038066923152655363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My transfer did not work, what was the reason? | {
"text": "My transfer did not work, what was the reason?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997605681419373
},
{
"label": "POSITIVE",
"score": 0.00023943241103552282
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I thought you guys offered free transfers. Why was I charged? | {
"text": "I thought you guys offered free transfers. Why was I charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976375102996826
},
{
"label": "POSITIVE",
"score": 0.002362554194405675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What US credit cards do you accept? | {
"text": "What US credit cards do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.4975053668022156
},
{
"label": "POSITIVE",
"score": 0.5024946331977844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why is there an extra fee charged? | {
"text": "Why is there an extra fee charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977332353591919
},
{
"label": "POSITIVE",
"score": 0.0022667990997433662
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I don't recognize this debit transaction in my billing statement? | {
"text": "I don't recognize this debit transaction in my billing statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.999595582485199
},
{
"label": "POSITIVE",
"score": 0.0004043846856802702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened? | {
"text": "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991981387138367
},
{
"label": "POSITIVE",
"score": 0.000801820307970047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I didn't get the right amount of cash because of the exchange rate. | {
"text": "I didn't get the right amount of cash because of the exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9997379183769226
},
{
"label": "POSITIVE",
"score": 0.00026211884687654674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can both a Visa and Mastercard be received from you? | {
"text": "Can both a Visa and Mastercard be received from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9832537770271301
},
{
"label": "POSITIVE",
"score": 0.01674620993435383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
what steps do i do to get a real card | {
"text": "what steps do i do to get a real card"
} | [
{
"label": "NEGATIVE",
"score": 0.9872720837593079
},
{
"label": "POSITIVE",
"score": 0.012727908790111542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT? | {
"text": "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991835951805115
},
{
"label": "POSITIVE",
"score": 0.0008164323517121375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I want to see what this fee is on my card payment. | {
"text": "I want to see what this fee is on my card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9275336861610413
},
{
"label": "POSITIVE",
"score": 0.07246629893779755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I need to urgently transfer something from China. How long will it approximately take? | {
"text": "I need to urgently transfer something from China. How long will it approximately take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991819262504578
},
{
"label": "POSITIVE",
"score": 0.00081800133921206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I am getting charged fees on some payments. Please help me understand, where are these fees disclosed? | {
"text": "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982571005821228
},
{
"label": "POSITIVE",
"score": 0.0017428741557523608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I want to transfer money from another account into this one. | {
"text": "I want to transfer money from another account into this one."
} | [
{
"label": "NEGATIVE",
"score": 0.9994150400161743
},
{
"label": "POSITIVE",
"score": 0.00058496039127931
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise? | {
"text": "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993005990982056
},
{
"label": "POSITIVE",
"score": 0.0006994144641794264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account? | {
"text": "I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999071478843689
},
{
"label": "POSITIVE",
"score": 0.0009284361149184406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done | {
"text": "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done"
} | [
{
"label": "NEGATIVE",
"score": 0.9996623992919922
},
{
"label": "POSITIVE",
"score": 0.00033764675026759505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
who charged my card | {
"text": "who charged my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9684697389602661
},
{
"label": "POSITIVE",
"score": 0.0315302349627018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I must verify the source of my funds | {
"text": "I must verify the source of my funds"
} | [
{
"label": "NEGATIVE",
"score": 0.663517415523529
},
{
"label": "POSITIVE",
"score": 0.33648252487182617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I need a new login code | {
"text": "I need a new login code"
} | [
{
"label": "NEGATIVE",
"score": 0.9992902278900146
},
{
"label": "POSITIVE",
"score": 0.0007097810157574713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen? | {
"text": "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996658563613892
},
{
"label": "POSITIVE",
"score": 0.0003340928233228624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
pending transaction? | {
"text": "pending transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9636999368667603
},
{
"label": "POSITIVE",
"score": 0.036300089210271835
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How do I input a new address? | {
"text": "How do I input a new address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989050626754761
},
{
"label": "POSITIVE",
"score": 0.0010948969284072518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Why am I still waiting for my refund | {
"text": "Why am I still waiting for my refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9991207718849182
},
{
"label": "POSITIVE",
"score": 0.0008792630978859961
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
The app shows Direct Debit payments that I didn't make | {
"text": "The app shows Direct Debit payments that I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.9935004115104675
},
{
"label": "POSITIVE",
"score": 0.006499547977000475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I need to know where I can withdraw money. | {
"text": "I need to know where I can withdraw money."
} | [
{
"label": "NEGATIVE",
"score": 0.99960857629776
},
{
"label": "POSITIVE",
"score": 0.0003914360422641039
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Would I get a Visa or Mastercard? | {
"text": "Would I get a Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976334571838379
},
{
"label": "POSITIVE",
"score": 0.002366526983678341
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I topped up but the app denied it | {
"text": "I topped up but the app denied it"
} | [
{
"label": "NEGATIVE",
"score": 0.9904125332832336
},
{
"label": "POSITIVE",
"score": 0.009587458334863186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Help me find the transfer that I did. | {
"text": "Help me find the transfer that I did."
} | [
{
"label": "NEGATIVE",
"score": 0.9903184175491333
},
{
"label": "POSITIVE",
"score": 0.009681588970124722
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
how do I get my card to show in the app? | {
"text": "how do I get my card to show in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.999087929725647
},
{
"label": "POSITIVE",
"score": 0.0009120369213633239
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I've been charged an extra £1 and I don't know what it's for | {
"text": "I've been charged an extra £1 and I don't know what it's for"
} | [
{
"label": "NEGATIVE",
"score": 0.9984399676322937
},
{
"label": "POSITIVE",
"score": 0.0015600170008838177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Are refunds allowed for certain items. | {
"text": "Are refunds allowed for certain items."
} | [
{
"label": "NEGATIVE",
"score": 0.7956003546714783
},
{
"label": "POSITIVE",
"score": 0.20439964532852173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
If I were to do a transfer, what is the rate for that? | {
"text": "If I were to do a transfer, what is the rate for that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993522763252258
},
{
"label": "POSITIVE",
"score": 0.0006477620918303728
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I just checked and my payment was cancelled, why? | {
"text": "I just checked and my payment was cancelled, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995313882827759
},
{
"label": "POSITIVE",
"score": 0.0004686485044658184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong? | {
"text": "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993367791175842
},
{
"label": "POSITIVE",
"score": 0.0006632013246417046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How do I get extra physical cards? | {
"text": "How do I get extra physical cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985150694847107
},
{
"label": "POSITIVE",
"score": 0.001484919572249055
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
how do I know where I can get money withdrawn? | {
"text": "how do I know where I can get money withdrawn?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996886253356934
},
{
"label": "POSITIVE",
"score": 0.0003114030696451664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
There is a missing transfer on my account | {
"text": "There is a missing transfer on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9996201992034912
},
{
"label": "POSITIVE",
"score": 0.00037972666905261576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I have a card that expires in the coming month, do I have to specifically ask for the updated card? | {
"text": "I have a card that expires in the coming month, do I have to specifically ask for the updated card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964364767074585
},
{
"label": "POSITIVE",
"score": 0.0035635093227028847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why am I being charged to withdrawal money? | {
"text": "Why am I being charged to withdrawal money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981202483177185
},
{
"label": "POSITIVE",
"score": 0.0018797239754348993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please? | {
"text": "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939163327217102
},
{
"label": "POSITIVE",
"score": 0.006083712447434664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What currencies and methods can i use to top up my account? | {
"text": "What currencies and methods can i use to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978910088539124
},
{
"label": "POSITIVE",
"score": 0.0021089750807732344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How do I activate my card, so that I can start using it? | {
"text": "How do I activate my card, so that I can start using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983847141265869
},
{
"label": "POSITIVE",
"score": 0.0016152597963809967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright. | {
"text": "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright."
} | [
{
"label": "NEGATIVE",
"score": 0.050050944089889526
},
{
"label": "POSITIVE",
"score": 0.9499490857124329
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Is there a problem that makes my payments show pending? | {
"text": "Is there a problem that makes my payments show pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999189555644989
},
{
"label": "POSITIVE",
"score": 0.0008104866137728095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually? | {
"text": "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981239438056946
},
{
"label": "POSITIVE",
"score": 0.0018760148668661714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can I use my Apple watch to fill my gas tank? | {
"text": "Can I use my Apple watch to fill my gas tank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994617104530334
},
{
"label": "POSITIVE",
"score": 0.0005383467650972307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on? | {
"text": "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994644522666931
},
{
"label": "POSITIVE",
"score": 0.000535607454366982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
My credit card transaction was declined for a loan payment. Can you tell me why? | {
"text": "My credit card transaction was declined for a loan payment. Can you tell me why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992110729217529
},
{
"label": "POSITIVE",
"score": 0.000788905774243176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How many incorrect attempts cause card to be blocked? | {
"text": "How many incorrect attempts cause card to be blocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994863271713257
},
{
"label": "POSITIVE",
"score": 0.0005136891268193722
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
is there something blocking me from making transfers | {
"text": "is there something blocking me from making transfers"
} | [
{
"label": "NEGATIVE",
"score": 0.9996200799942017
},
{
"label": "POSITIVE",
"score": 0.00037992149009369314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can I get both a Visa and a Mastercard from you? | {
"text": "Can I get both a Visa and a Mastercard from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9921779036521912
},
{
"label": "POSITIVE",
"score": 0.007822155021131039
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant? | {
"text": "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992836117744446
},
{
"label": "POSITIVE",
"score": 0.0007163913687691092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I'm having trouble with proving my identity. | {
"text": "I'm having trouble with proving my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997677206993103
},
{
"label": "POSITIVE",
"score": 0.00023223644529934973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
What does it mean if my payment was reverted? | {
"text": "What does it mean if my payment was reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992668032646179
},
{
"label": "POSITIVE",
"score": 0.0007331797387450933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Can you check if my money has reached my account since it is not showing up yet? | {
"text": "Can you check if my money has reached my account since it is not showing up yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993705153465271
},
{
"label": "POSITIVE",
"score": 0.0006294945487752557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I haven't received money from a transfer? | {
"text": "I haven't received money from a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990037083625793
},
{
"label": "POSITIVE",
"score": 0.000996299204416573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Seems like my top up has been cancelled | {
"text": "Seems like my top up has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.9997221827507019
},
{
"label": "POSITIVE",
"score": 0.0002777583140414208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What ATM accepts Mastercard? | {
"text": "What ATM accepts Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9934942126274109
},
{
"label": "POSITIVE",
"score": 0.006505770143121481
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Top up keeps failing | {
"text": "Top up keeps failing"
} | [
{
"label": "NEGATIVE",
"score": 0.9997321963310242
},
{
"label": "POSITIVE",
"score": 0.0002677361771930009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Will money be added automatically when necessary? | {
"text": "Will money be added automatically when necessary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971515536308289
},
{
"label": "POSITIVE",
"score": 0.0028484994545578957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
How do I activate my card to start using it? | {
"text": "How do I activate my card to start using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983887672424316
},
{
"label": "POSITIVE",
"score": 0.0016112822340801358
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Can my job deposit my wages directly into the account. | {
"text": "Can my job deposit my wages directly into the account."
} | [
{
"label": "NEGATIVE",
"score": 0.9964348077774048
},
{
"label": "POSITIVE",
"score": 0.003565211547538638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Why isn't my payment showing? | {
"text": "Why isn't my payment showing?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978565573692322
},
{
"label": "POSITIVE",
"score": 0.0021433879155665636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
My salary comes in GBP can I change my options somewhere? | {
"text": "My salary comes in GBP can I change my options somewhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989486336708069
},
{
"label": "POSITIVE",
"score": 0.0010514199966564775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Must I verify my identity? | {
"text": "Must I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945945143699646
},
{
"label": "POSITIVE",
"score": 0.005405474454164505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Is it possible to obtain both a Visa and a Mastercard from you? | {
"text": "Is it possible to obtain both a Visa and a Mastercard from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9859468340873718
},
{
"label": "POSITIVE",
"score": 0.014053150080144405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How do I exchange currencies using the app? | {
"text": "How do I exchange currencies using the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976045489311218
},
{
"label": "POSITIVE",
"score": 0.0023954289499670267
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Can you unblock my account? I entered the PIN wrong. | {
"text": "Can you unblock my account? I entered the PIN wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9994038343429565
},
{
"label": "POSITIVE",
"score": 0.0005961611168459058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Why are top-ups being verified? | {
"text": "Why are top-ups being verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977878332138062
},
{
"label": "POSITIVE",
"score": 0.002212140941992402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I exchanged cash when traveling and the rate was incorrect. | {
"text": "I exchanged cash when traveling and the rate was incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.99866783618927
},
{
"label": "POSITIVE",
"score": 0.0013322156155481935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer? | {
"text": "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996238946914673
},
{
"label": "POSITIVE",
"score": 0.0003761018451768905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What do you charge for an exchange fee? | {
"text": "What do you charge for an exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9924231767654419
},
{
"label": "POSITIVE",
"score": 0.007576775271445513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Is there a limit on auto top-up? | {
"text": "Is there a limit on auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953574538230896
},
{
"label": "POSITIVE",
"score": 0.004642551299184561
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What countries do your accounts send and receive to? | {
"text": "What countries do your accounts send and receive to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940713047981262
},
{
"label": "POSITIVE",
"score": 0.005928623490035534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this? | {
"text": "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967089891433716
},
{
"label": "POSITIVE",
"score": 0.0032910206355154514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Where can I get my card PIN? | {
"text": "Where can I get my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993166923522949
},
{
"label": "POSITIVE",
"score": 0.0006833425140939653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Why have i been charged a fee for using my card? | {
"text": "Why have i been charged a fee for using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984346032142639
},
{
"label": "POSITIVE",
"score": 0.0015654258895665407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I am just waiting for the transaction to be completed. | {
"text": "I am just waiting for the transaction to be completed."
} | [
{
"label": "NEGATIVE",
"score": 0.9987069368362427
},
{
"label": "POSITIVE",
"score": 0.0012930798111483455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee? | {
"text": "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969775676727295
},
{
"label": "POSITIVE",
"score": 0.0030224823858588934
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why did the app deny my top-up? | {
"text": "Why did the app deny my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.997998058795929
},
{
"label": "POSITIVE",
"score": 0.0020018932409584522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Do you know the reason why my card payment was declined? | {
"text": "Do you know the reason why my card payment was declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990473389625549
},
{
"label": "POSITIVE",
"score": 0.0009525882778689265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |