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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
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dict | status
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
why is a transfer to beneficiary not possible? | {
"text": "why is a transfer to beneficiary not possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995250701904297
},
{
"label": "POSITIVE",
"score": 0.00047494415775872767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Am I able to do a SWIFT transfer? | {
"text": "Am I able to do a SWIFT transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9814137816429138
},
{
"label": "POSITIVE",
"score": 0.018586210906505585
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
where can i see money source? | {
"text": "where can i see money source?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992963075637817
},
{
"label": "POSITIVE",
"score": 0.0007036525057628751
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Who do I contact if there is a direct debit that I did not create. | {
"text": "Who do I contact if there is a direct debit that I did not create."
} | [
{
"label": "NEGATIVE",
"score": 0.9972625970840454
},
{
"label": "POSITIVE",
"score": 0.0027374522760510445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I'd prefer a Mastercard. | {
"text": "I'd prefer a Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.7756372094154358
},
{
"label": "POSITIVE",
"score": 0.2243628054857254
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What physical locations can I use cash to top up? | {
"text": "What physical locations can I use cash to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987611770629883
},
{
"label": "POSITIVE",
"score": 0.0012388828909024596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Please tell me how to get a refund for something I bought. | {
"text": "Please tell me how to get a refund for something I bought."
} | [
{
"label": "NEGATIVE",
"score": 0.9959306120872498
},
{
"label": "POSITIVE",
"score": 0.004069384187459946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I want a refund | {
"text": "I want a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.994002640247345
},
{
"label": "POSITIVE",
"score": 0.005997318774461746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My salary is in GBP. Do I need to configure this somewhere? | {
"text": "My salary is in GBP. Do I need to configure this somewhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988071918487549
},
{
"label": "POSITIVE",
"score": 0.0011928719468414783
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I want to take some funds from my other bank account and add them to this one. | {
"text": "I want to take some funds from my other bank account and add them to this one."
} | [
{
"label": "NEGATIVE",
"score": 0.9986557960510254
},
{
"label": "POSITIVE",
"score": 0.0013441899791359901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I have been trying to exchange this for crypto but the app won't work could you please help me? | {
"text": "I have been trying to exchange this for crypto but the app won't work could you please help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996323585510254
},
{
"label": "POSITIVE",
"score": 0.0003676023334264755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!! | {
"text": "WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!"
} | [
{
"label": "NEGATIVE",
"score": 0.9981778860092163
},
{
"label": "POSITIVE",
"score": 0.0018220760393887758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
is there a limit for top up? | {
"text": "is there a limit for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9877662658691406
},
{
"label": "POSITIVE",
"score": 0.012233678251504898
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What are the steps to activate the card, as it does not seem to work? | {
"text": "What are the steps to activate the card, as it does not seem to work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991254210472107
},
{
"label": "POSITIVE",
"score": 0.0008745421655476093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How long is the wait for a money transfer to post? | {
"text": "How long is the wait for a money transfer to post?"
} | [
{
"label": "NEGATIVE",
"score": 0.999406099319458
},
{
"label": "POSITIVE",
"score": 0.0005939362454228103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Where can I find Mastercard ATMs? | {
"text": "Where can I find Mastercard ATMs?"
} | [
{
"label": "NEGATIVE",
"score": 0.998731791973114
},
{
"label": "POSITIVE",
"score": 0.0012681643711403012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is? | {
"text": "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992576241493225
},
{
"label": "POSITIVE",
"score": 0.0007423214265145361
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What do I do if someone used my card without my permission? | {
"text": "What do I do if someone used my card without my permission?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994982481002808
},
{
"label": "POSITIVE",
"score": 0.0005017212824895978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference. | {
"text": "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference."
} | [
{
"label": "NEGATIVE",
"score": 0.9983964562416077
},
{
"label": "POSITIVE",
"score": 0.001603508833795786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I don't recognize this payment on my app, I am sure I didn't spend any money there. | {
"text": "I don't recognize this payment on my app, I am sure I didn't spend any money there."
} | [
{
"label": "NEGATIVE",
"score": 0.9995825886726379
},
{
"label": "POSITIVE",
"score": 0.00041738577419891953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country? | {
"text": "I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975776076316833
},
{
"label": "POSITIVE",
"score": 0.0024224044755101204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I tried to use the ATM today but it would not accept my card. | {
"text": "I tried to use the ATM today but it would not accept my card."
} | [
{
"label": "NEGATIVE",
"score": 0.999561607837677
},
{
"label": "POSITIVE",
"score": 0.0004384313942864537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I would like to know how my friend would be able to send me money | {
"text": "I would like to know how my friend would be able to send me money"
} | [
{
"label": "NEGATIVE",
"score": 0.9602303504943848
},
{
"label": "POSITIVE",
"score": 0.039769671857357025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I am 16 and just started working at McDonalds can I deposit my checks at your bank? | {
"text": "I am 16 and just started working at McDonalds can I deposit my checks at your bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988797307014465
},
{
"label": "POSITIVE",
"score": 0.001120224711485207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this. | {
"text": "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this."
} | [
{
"label": "NEGATIVE",
"score": 0.9976919889450073
},
{
"label": "POSITIVE",
"score": 0.0023080355022102594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine. | {
"text": "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine."
} | [
{
"label": "NEGATIVE",
"score": 0.013689947314560413
},
{
"label": "POSITIVE",
"score": 0.9863100051879883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
My throwaway virtual card won't work | {
"text": "My throwaway virtual card won't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997369647026062
},
{
"label": "POSITIVE",
"score": 0.0002630310773383826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
There is a cash withdrawl I don't remember. | {
"text": "There is a cash withdrawl I don't remember."
} | [
{
"label": "NEGATIVE",
"score": 0.9985445737838745
},
{
"label": "POSITIVE",
"score": 0.001455414923839271
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
help me link my card | {
"text": "help me link my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9771099090576172
},
{
"label": "POSITIVE",
"score": 0.022890031337738037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How long will my transaction take? | {
"text": "How long will my transaction take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982417821884155
},
{
"label": "POSITIVE",
"score": 0.001758206868544221
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined! | {
"text": "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!"
} | [
{
"label": "NEGATIVE",
"score": 0.9990239143371582
},
{
"label": "POSITIVE",
"score": 0.000976123905275017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why is the cash not showing in my account for the check I deposited? | {
"text": "Why is the cash not showing in my account for the check I deposited?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996581077575684
},
{
"label": "POSITIVE",
"score": 0.0003418886917643249
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
You've incorrectly calculated the exchange rate for my cash withdrawal | {
"text": "You've incorrectly calculated the exchange rate for my cash withdrawal"
} | [
{
"label": "NEGATIVE",
"score": 0.999589741230011
},
{
"label": "POSITIVE",
"score": 0.0004103139217477292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How long is the delivery to the US? | {
"text": "How long is the delivery to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.999142050743103
},
{
"label": "POSITIVE",
"score": 0.0008579166023992002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
after i got married i need to change my name | {
"text": "after i got married i need to change my name"
} | [
{
"label": "NEGATIVE",
"score": 0.9985792636871338
},
{
"label": "POSITIVE",
"score": 0.0014207724016159773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I didn't get the all the cash i wanted from the atm | {
"text": "I didn't get the all the cash i wanted from the atm"
} | [
{
"label": "NEGATIVE",
"score": 0.9996672868728638
},
{
"label": "POSITIVE",
"score": 0.00033272604923695326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
There is a payment that i made that i noticed has not gone thru yet. Can i ask why? | {
"text": "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968618154525757
},
{
"label": "POSITIVE",
"score": 0.003138170810416341
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I'm not seeing my cash deposit showing up in my account. | {
"text": "I'm not seeing my cash deposit showing up in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9995180368423462
},
{
"label": "POSITIVE",
"score": 0.000481932598631829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Is it on purpose that my payment has been returned to my account? | {
"text": "Is it on purpose that my payment has been returned to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993125200271606
},
{
"label": "POSITIVE",
"score": 0.0006875162944197655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I'm in China and need a new card. Please help. | {
"text": "I'm in China and need a new card. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9952664375305176
},
{
"label": "POSITIVE",
"score": 0.004733589477837086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I haven't received my card. | {
"text": "I haven't received my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9994924068450928
},
{
"label": "POSITIVE",
"score": 0.0005075315712019801
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Do I get to have one of those virtual cards I've heard about? | {
"text": "Do I get to have one of those virtual cards I've heard about?"
} | [
{
"label": "NEGATIVE",
"score": 0.9934409260749817
},
{
"label": "POSITIVE",
"score": 0.006559114437550306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I made a deposit and the balance hasn't been updated. | {
"text": "I made a deposit and the balance hasn't been updated."
} | [
{
"label": "NEGATIVE",
"score": 0.9995583891868591
},
{
"label": "POSITIVE",
"score": 0.0004416539741214365
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
how long should i expect to wait when i add money | {
"text": "how long should i expect to wait when i add money"
} | [
{
"label": "NEGATIVE",
"score": 0.9993663430213928
},
{
"label": "POSITIVE",
"score": 0.0006336660007946193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour. | {
"text": "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour."
} | [
{
"label": "NEGATIVE",
"score": 0.9988928437232971
},
{
"label": "POSITIVE",
"score": 0.001107216696254909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What is the reason that my top-up is still pending? | {
"text": "What is the reason that my top-up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979532957077026
},
{
"label": "POSITIVE",
"score": 0.0020466644782572985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I got some cash but it wasn't the right amount. | {
"text": "I got some cash but it wasn't the right amount."
} | [
{
"label": "NEGATIVE",
"score": 0.9994496703147888
},
{
"label": "POSITIVE",
"score": 0.000550285738427192
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise. | {
"text": "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise."
} | [
{
"label": "NEGATIVE",
"score": 0.9994465708732605
},
{
"label": "POSITIVE",
"score": 0.0005534276133403182
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Why do I see extra charges for withdrawing my money? | {
"text": "Why do I see extra charges for withdrawing my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986428618431091
},
{
"label": "POSITIVE",
"score": 0.0013571499148383737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
For some reason my card payment didn't work | {
"text": "For some reason my card payment didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997394680976868
},
{
"label": "POSITIVE",
"score": 0.00026048778090626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this. | {
"text": "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this."
} | [
{
"label": "NEGATIVE",
"score": 0.9958170056343079
},
{
"label": "POSITIVE",
"score": 0.0041829668916761875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong? | {
"text": "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988634586334229
},
{
"label": "POSITIVE",
"score": 0.0011365879327058792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Do you have an age requirement when opening an account with your service? | {
"text": "Do you have an age requirement when opening an account with your service?"
} | [
{
"label": "NEGATIVE",
"score": 0.9825802445411682
},
{
"label": "POSITIVE",
"score": 0.017419680953025818
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I'm on holiday and I noticed a different amount for exchange rate. Can you explain? | {
"text": "I'm on holiday and I noticed a different amount for exchange rate. Can you explain?"
} | [
{
"label": "NEGATIVE",
"score": 0.9705138206481934
},
{
"label": "POSITIVE",
"score": 0.029486147686839104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What steps do I need to take to exchange currencies? | {
"text": "What steps do I need to take to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9883080124855042
},
{
"label": "POSITIVE",
"score": 0.011691967025399208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Am I charged more for using the ATM? | {
"text": "Am I charged more for using the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985325336456299
},
{
"label": "POSITIVE",
"score": 0.001467506866902113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I don't recognize a charge on my statement. | {
"text": "I don't recognize a charge on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9994638562202454
},
{
"label": "POSITIVE",
"score": 0.0005361726507544518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Help me delete my account. I am not satisfied with the service. | {
"text": "Help me delete my account. I am not satisfied with the service."
} | [
{
"label": "NEGATIVE",
"score": 0.9997969269752502
},
{
"label": "POSITIVE",
"score": 0.0002031095209531486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
How can I find out where the funds are flow? | {
"text": "How can I find out where the funds are flow?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990392923355103
},
{
"label": "POSITIVE",
"score": 0.000960754172410816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why have I been charged a fee for transferring money? | {
"text": "Why have I been charged a fee for transferring money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987892508506775
},
{
"label": "POSITIVE",
"score": 0.0012107538059353828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Is there a fee for topping up a card? | {
"text": "Is there a fee for topping up a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994875967502594
},
{
"label": "POSITIVE",
"score": 0.005124020390212536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Can cards be delivered? Where? | {
"text": "Can cards be delivered? Where?"
} | [
{
"label": "NEGATIVE",
"score": 0.996701180934906
},
{
"label": "POSITIVE",
"score": 0.0032987608574330807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Where is my top-up generated from? | {
"text": "Where is my top-up generated from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995110034942627
},
{
"label": "POSITIVE",
"score": 0.0004889781703241169
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
The correct amount of cash was not received. | {
"text": "The correct amount of cash was not received."
} | [
{
"label": "NEGATIVE",
"score": 0.9970570802688599
},
{
"label": "POSITIVE",
"score": 0.0029429246205836535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why can't I transfer money to a beneficiery? | {
"text": "Why can't I transfer money to a beneficiery?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984386563301086
},
{
"label": "POSITIVE",
"score": 0.001561377546750009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
There is a payment in the app that I did not approve | {
"text": "There is a payment in the app that I did not approve"
} | [
{
"label": "NEGATIVE",
"score": 0.9992081522941589
},
{
"label": "POSITIVE",
"score": 0.0007919061463326216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Where'd the rest of my cash go from the ATM | {
"text": "Where'd the rest of my cash go from the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9983989596366882
},
{
"label": "POSITIVE",
"score": 0.001600997755303979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What countries are you located in? | {
"text": "What countries are you located in?"
} | [
{
"label": "NEGATIVE",
"score": 0.6984334588050842
},
{
"label": "POSITIVE",
"score": 0.30156657099723816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Currency exchanges have any extra fees? | {
"text": "Currency exchanges have any extra fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.002056722529232502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What happens if a merchant doesn't accept you payment? | {
"text": "What happens if a merchant doesn't accept you payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992210865020752
},
{
"label": "POSITIVE",
"score": 0.0007789132068865001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I am locked out from entering my pin. | {
"text": "I am locked out from entering my pin."
} | [
{
"label": "NEGATIVE",
"score": 0.9970109462738037
},
{
"label": "POSITIVE",
"score": 0.002989076543599367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
There was a charge applied when I used my card. | {
"text": "There was a charge applied when I used my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9886250495910645
},
{
"label": "POSITIVE",
"score": 0.011374978348612785
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My package is taking too long to arrive and I don't want it anymore. Can I get a refund? | {
"text": "My package is taking too long to arrive and I don't want it anymore. Can I get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997205138206482
},
{
"label": "POSITIVE",
"score": 0.0002794722095131874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Tell me what I should do after my card expires. | {
"text": "Tell me what I should do after my card expires."
} | [
{
"label": "NEGATIVE",
"score": 0.9903528094291687
},
{
"label": "POSITIVE",
"score": 0.009647246450185776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I moved and would like to change my address. | {
"text": "I moved and would like to change my address."
} | [
{
"label": "NEGATIVE",
"score": 0.9126070141792297
},
{
"label": "POSITIVE",
"score": 0.08739297091960907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Where is the top-up card verification code? | {
"text": "Where is the top-up card verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994243383407593
},
{
"label": "POSITIVE",
"score": 0.0005756973987445235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Do I need any kind of proof for the identity check? | {
"text": "Do I need any kind of proof for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995579123497009
},
{
"label": "POSITIVE",
"score": 0.00044209350016899407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I need a new card and I live in the United States. | {
"text": "I need a new card and I live in the United States."
} | [
{
"label": "NEGATIVE",
"score": 0.9854409098625183
},
{
"label": "POSITIVE",
"score": 0.014559066854417324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How do I dispute a direct debit transaction? | {
"text": "How do I dispute a direct debit transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982576966285706
},
{
"label": "POSITIVE",
"score": 0.0017423300305381417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I transferred money but the balance did not update. | {
"text": "I transferred money but the balance did not update."
} | [
{
"label": "NEGATIVE",
"score": 0.9987632036209106
},
{
"label": "POSITIVE",
"score": 0.0012367699528113008
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash? | {
"text": "I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969005584716797
},
{
"label": "POSITIVE",
"score": 0.0030995130073279142
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How do I top-up while traveling? | {
"text": "How do I top-up while traveling?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964459538459778
},
{
"label": "POSITIVE",
"score": 0.00355403870344162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
How can I reset my PIN? | {
"text": "How can I reset my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992696642875671
},
{
"label": "POSITIVE",
"score": 0.000730375642888248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I didn't get all the money I asked for | {
"text": "I didn't get all the money I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9995580315589905
},
{
"label": "POSITIVE",
"score": 0.0004420006007421762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why would my card payment be cancelled? | {
"text": "Why would my card payment be cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988930821418762
},
{
"label": "POSITIVE",
"score": 0.0011069286847487092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I need to refund my item, can you please help? | {
"text": "I need to refund my item, can you please help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991312623023987
},
{
"label": "POSITIVE",
"score": 0.000868801842443645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why am I being charged more on exchange with things I bought abroad? | {
"text": "Why am I being charged more on exchange with things I bought abroad?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973909854888916
},
{
"label": "POSITIVE",
"score": 0.0026089907623827457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Where can I get a physical card? | {
"text": "Where can I get a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992371797561646
},
{
"label": "POSITIVE",
"score": 0.0007628742605447769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What do I do about my expired card? | {
"text": "What do I do about my expired card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988829493522644
},
{
"label": "POSITIVE",
"score": 0.0011170640354976058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help. | {
"text": "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9989816546440125
},
{
"label": "POSITIVE",
"score": 0.0010183219565078616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
What is the process for setting up and account for my child? | {
"text": "What is the process for setting up and account for my child?"
} | [
{
"label": "NEGATIVE",
"score": 0.9890255331993103
},
{
"label": "POSITIVE",
"score": 0.010974478907883167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
There are funds showing in my app that I did not receive. | {
"text": "There are funds showing in my app that I did not receive."
} | [
{
"label": "NEGATIVE",
"score": 0.9759398698806763
},
{
"label": "POSITIVE",
"score": 0.024060113355517387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Do you do business in the EU? | {
"text": "Do you do business in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.973034679889679
},
{
"label": "POSITIVE",
"score": 0.026965249329805374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My top-up was reverted by the app. | {
"text": "My top-up was reverted by the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9991632699966431
},
{
"label": "POSITIVE",
"score": 0.0008367517730221152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I want to cancel a transaction from this morning. | {
"text": "I want to cancel a transaction from this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9997426867485046
},
{
"label": "POSITIVE",
"score": 0.0002572537923697382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Card payment has be declined. | {
"text": "Card payment has be declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9741432666778564
},
{
"label": "POSITIVE",
"score": 0.025856759399175644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I froze my account, but how do I order a replacement card? | {
"text": "I froze my account, but how do I order a replacement card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995688796043396
},
{
"label": "POSITIVE",
"score": 0.00043114196159876883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet. | {
"text": "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9970464110374451
},
{
"label": "POSITIVE",
"score": 0.0029536576475948095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Where can my card be used? | {
"text": "Where can my card be used?"
} | [
{
"label": "NEGATIVE",
"score": 0.999369204044342
},
{
"label": "POSITIVE",
"score": 0.0006308378069661558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I tried to pay through my account but the payment is not going through. What's going on? | {
"text": "I tried to pay through my account but the payment is not going through. What's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993927478790283
},
{
"label": "POSITIVE",
"score": 0.0006072908872738481
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |