text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
There is a payment with my card which i definitely did not do. | {
"text": "There is a payment with my card which i definitely did not do."
} | [
{
"label": "NEGATIVE",
"score": 0.9887710213661194
},
{
"label": "POSITIVE",
"score": 0.011228947900235653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My card would not work at a shop. | {
"text": "My card would not work at a shop."
} | [
{
"label": "NEGATIVE",
"score": 0.9996813535690308
},
{
"label": "POSITIVE",
"score": 0.00031868909718468785
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I have a Visa and Mastercard, can I use these? | {
"text": "I have a Visa and Mastercard, can I use these?"
} | [
{
"label": "NEGATIVE",
"score": 0.9923461675643921
},
{
"label": "POSITIVE",
"score": 0.007653768640011549
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What do I do if I think someone has used my card? | {
"text": "What do I do if I think someone has used my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994736313819885
},
{
"label": "POSITIVE",
"score": 0.0005263669299893081
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it. | {
"text": "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it."
} | [
{
"label": "NEGATIVE",
"score": 0.9988669157028198
},
{
"label": "POSITIVE",
"score": 0.001133087556809187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I believe my top up has failed | {
"text": "I believe my top up has failed"
} | [
{
"label": "NEGATIVE",
"score": 0.9997770190238953
},
{
"label": "POSITIVE",
"score": 0.00022298541443888098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I lost my card n need a new one. | {
"text": "I lost my card n need a new one."
} | [
{
"label": "NEGATIVE",
"score": 0.9996515512466431
},
{
"label": "POSITIVE",
"score": 0.00034843545290641487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I would like to change currency | {
"text": "I would like to change currency"
} | [
{
"label": "NEGATIVE",
"score": 0.7561239004135132
},
{
"label": "POSITIVE",
"score": 0.24387606978416443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I am unsuccessfully trying to make a transfer can you help? | {
"text": "I am unsuccessfully trying to make a transfer can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007911401335150003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Is the identity check part of bank policy? | {
"text": "Is the identity check part of bank policy?"
} | [
{
"label": "NEGATIVE",
"score": 0.997837245464325
},
{
"label": "POSITIVE",
"score": 0.0021627522073686123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How long should it take for my top-up to finish? I've been waiting a while. | {
"text": "How long should it take for my top-up to finish? I've been waiting a while."
} | [
{
"label": "NEGATIVE",
"score": 0.9985352754592896
},
{
"label": "POSITIVE",
"score": 0.0014646872878074646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I topped up recently and saw the money go through, but now it's just gone? What's going on | {
"text": "I topped up recently and saw the money go through, but now it's just gone? What's going on"
} | [
{
"label": "NEGATIVE",
"score": 0.9995160102844238
},
{
"label": "POSITIVE",
"score": 0.00048405322013422847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What steps can I take if someone else is using my card? | {
"text": "What steps can I take if someone else is using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999038577079773
},
{
"label": "POSITIVE",
"score": 0.0009614235023036599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Google play top up help? | {
"text": "Google play top up help?"
} | [
{
"label": "NEGATIVE",
"score": 0.990262508392334
},
{
"label": "POSITIVE",
"score": 0.009737473912537098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I tried to withdraw $100 but only got $20. What happened? | {
"text": "I tried to withdraw $100 but only got $20. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992799162864685
},
{
"label": "POSITIVE",
"score": 0.0007200982072390616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Account topping up bank transfers to my account assistance please? | {
"text": "Account topping up bank transfers to my account assistance please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9605910181999207
},
{
"label": "POSITIVE",
"score": 0.03940897807478905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I'm trying to use my Apple Watch to top up my google pay. Do I need a special app? | {
"text": "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?"
} | [
{
"label": "NEGATIVE",
"score": 0.999485969543457
},
{
"label": "POSITIVE",
"score": 0.0005139559507369995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I have multiple of the same transaction | {
"text": "I have multiple of the same transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9848259091377258
},
{
"label": "POSITIVE",
"score": 0.01517411321401596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My statement shows different transaction times. | {
"text": "My statement shows different transaction times."
} | [
{
"label": "NEGATIVE",
"score": 0.7329573631286621
},
{
"label": "POSITIVE",
"score": 0.2670426666736603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I think a card payment I made was cancelled, can you check? | {
"text": "I think a card payment I made was cancelled, can you check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997252821922302
},
{
"label": "POSITIVE",
"score": 0.00027468896587379277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
My credit card did not go through. Can you see if it has insufficient funds? | {
"text": "My credit card did not go through. Can you see if it has insufficient funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996877908706665
},
{
"label": "POSITIVE",
"score": 0.0003121845657005906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I didn't want to make a transaction, I want to revert it | {
"text": "I didn't want to make a transaction, I want to revert it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996557235717773
},
{
"label": "POSITIVE",
"score": 0.0003442579763941467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I didn't receive the correct amount of cash when I exchanged it overseas. | {
"text": "I didn't receive the correct amount of cash when I exchanged it overseas."
} | [
{
"label": "NEGATIVE",
"score": 0.9996496438980103
},
{
"label": "POSITIVE",
"score": 0.00035032833693549037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate? | {
"text": "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994300007820129
},
{
"label": "POSITIVE",
"score": 0.0005700298934243619
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What is the source of funds for my money? | {
"text": "What is the source of funds for my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.998871386051178
},
{
"label": "POSITIVE",
"score": 0.0011285383952781558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Can you explain your refund policy, please? | {
"text": "Can you explain your refund policy, please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9922559261322021
},
{
"label": "POSITIVE",
"score": 0.007744122296571732
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
why verify the top up? it doesnt make sense | {
"text": "why verify the top up? it doesnt make sense"
} | [
{
"label": "NEGATIVE",
"score": 0.9994865655899048
},
{
"label": "POSITIVE",
"score": 0.0005133953527547419
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I checked my statement and am being charged one pound. Where did this charge come from? | {
"text": "I checked my statement and am being charged one pound. Where did this charge come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980450868606567
},
{
"label": "POSITIVE",
"score": 0.0019549562130123377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed. | {
"text": "I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed."
} | [
{
"label": "NEGATIVE",
"score": 0.9986842274665833
},
{
"label": "POSITIVE",
"score": 0.0013157855719327927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why are my purchases from this morning still pending? | {
"text": "Why are my purchases from this morning still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985253214836121
},
{
"label": "POSITIVE",
"score": 0.0014746884116902947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Transfer was declined. | {
"text": "Transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9977831244468689
},
{
"label": "POSITIVE",
"score": 0.002216948661953211
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I would like to return my purchases | {
"text": "I would like to return my purchases"
} | [
{
"label": "NEGATIVE",
"score": 0.0099725853651762
},
{
"label": "POSITIVE",
"score": 0.9900273680686951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How long does a payment usually show as pending? Is it normal that mine is still pending? | {
"text": "How long does a payment usually show as pending? Is it normal that mine is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992488026618958
},
{
"label": "POSITIVE",
"score": 0.0007511420408263803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I made a mistake of transferring, can I cancel my previous transfer? | {
"text": "I made a mistake of transferring, can I cancel my previous transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997054934501648
},
{
"label": "POSITIVE",
"score": 0.00029444857500493526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
top up cancellation | {
"text": "top up cancellation"
} | [
{
"label": "NEGATIVE",
"score": 0.9986121654510498
},
{
"label": "POSITIVE",
"score": 0.0013877988094463944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
WHAT IS THE SOLUTION OF THIS PROBLEM | {
"text": "WHAT IS THE SOLUTION OF THIS PROBLEM"
} | [
{
"label": "NEGATIVE",
"score": 0.9935477375984192
},
{
"label": "POSITIVE",
"score": 0.006452313624322414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
There is a transfer not showing on my account. | {
"text": "There is a transfer not showing on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9993563294410706
},
{
"label": "POSITIVE",
"score": 0.0006436393014155328
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I'm still awaiting for the completion of the transaction. | {
"text": "I'm still awaiting for the completion of the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.97740238904953
},
{
"label": "POSITIVE",
"score": 0.02259763516485691
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
It won't let me activate my card. | {
"text": "It won't let me activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.8969853520393372
},
{
"label": "POSITIVE",
"score": 0.10301467031240463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Can I use any card and currency? | {
"text": "Can I use any card and currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985180497169495
},
{
"label": "POSITIVE",
"score": 0.0014819764764979482
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What type of card will I receive? | {
"text": "What type of card will I receive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9861305356025696
},
{
"label": "POSITIVE",
"score": 0.013869469985365868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Can I verify my top-up card? | {
"text": "Can I verify my top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.996347963809967
},
{
"label": "POSITIVE",
"score": 0.003652082523331046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now? | {
"text": "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953592419624329
},
{
"label": "POSITIVE",
"score": 0.004640711005777121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash. | {
"text": "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9994351267814636
},
{
"label": "POSITIVE",
"score": 0.0005649097147397697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent. | {
"text": "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent."
} | [
{
"label": "NEGATIVE",
"score": 0.9885862469673157
},
{
"label": "POSITIVE",
"score": 0.011413803324103355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it? | {
"text": "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993826150894165
},
{
"label": "POSITIVE",
"score": 0.0006173403235152364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can I order a new card with the app? | {
"text": "Can I order a new card with the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984288811683655
},
{
"label": "POSITIVE",
"score": 0.0015710359439253807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I tried to get cash in the ATM but it was not approved | {
"text": "I tried to get cash in the ATM but it was not approved"
} | [
{
"label": "NEGATIVE",
"score": 0.9996434450149536
},
{
"label": "POSITIVE",
"score": 0.0003565004444681108
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Is it possible to hold money in multiple currencies? | {
"text": "Is it possible to hold money in multiple currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958227872848511
},
{
"label": "POSITIVE",
"score": 0.0041772108525037766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I topped up and now my money is not there anymore! What happened to it? | {
"text": "I topped up and now my money is not there anymore! What happened to it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992311000823975
},
{
"label": "POSITIVE",
"score": 0.0007689580670557916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What happened to the transfer I did? | {
"text": "What happened to the transfer I did?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989529848098755
},
{
"label": "POSITIVE",
"score": 0.0010470389388501644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why did I get declined during a transfer? | {
"text": "Why did I get declined during a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956901669502258
},
{
"label": "POSITIVE",
"score": 0.004309786483645439
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
What is the number of transactions for one disposable card? | {
"text": "What is the number of transactions for one disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985080361366272
},
{
"label": "POSITIVE",
"score": 0.001491981791332364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How much transactions do I get with a disposable card? | {
"text": "How much transactions do I get with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986019730567932
},
{
"label": "POSITIVE",
"score": 0.0013980789808556437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What are age requirements for opening an account? | {
"text": "What are age requirements for opening an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9869292974472046
},
{
"label": "POSITIVE",
"score": 0.013070685788989067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately! | {
"text": "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986006617546082
},
{
"label": "POSITIVE",
"score": 0.0013993217144161463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can you tell me why my card payment was cancelled? | {
"text": "Can you tell me why my card payment was cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995014667510986
},
{
"label": "POSITIVE",
"score": 0.0004984822007827461
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
My card is almost expired. How fast will I get a new one and what is the cost? | {
"text": "My card is almost expired. How fast will I get a new one and what is the cost?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990735054016113
},
{
"label": "POSITIVE",
"score": 0.0009264762047678232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why have my top ups been canceled? | {
"text": "Why have my top ups been canceled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990310668945312
},
{
"label": "POSITIVE",
"score": 0.0009689286234788597
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go?? | {
"text": "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??"
} | [
{
"label": "NEGATIVE",
"score": 0.9996297359466553
},
{
"label": "POSITIVE",
"score": 0.00037023707409389317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please? | {
"text": "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929452538490295
},
{
"label": "POSITIVE",
"score": 0.007054707035422325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I would like to terminate my account. | {
"text": "I would like to terminate my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996976852416992
},
{
"label": "POSITIVE",
"score": 0.00030233024153858423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up? | {
"text": "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993181228637695
},
{
"label": "POSITIVE",
"score": 0.000681841338519007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
is there a reason that my payment didnt go through | {
"text": "is there a reason that my payment didnt go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9989936947822571
},
{
"label": "POSITIVE",
"score": 0.0010063009103760123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What are the steps for making a transfer for topping up? | {
"text": "What are the steps for making a transfer for topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9783136248588562
},
{
"label": "POSITIVE",
"score": 0.021686410531401634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
If I make a mistake can I cancel the transaction? | {
"text": "If I make a mistake can I cancel the transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996024966239929
},
{
"label": "POSITIVE",
"score": 0.0003974811115767807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed. | {
"text": "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed."
} | [
{
"label": "NEGATIVE",
"score": 0.9791780114173889
},
{
"label": "POSITIVE",
"score": 0.02082200162112713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Could my daughter open an account? | {
"text": "Could my daughter open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986074566841125
},
{
"label": "POSITIVE",
"score": 0.0013926047831773758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me? | {
"text": "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994996786117554
},
{
"label": "POSITIVE",
"score": 0.0005002542748115957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I see a charge of 1L I do not recognize on my statement | {
"text": "I see a charge of 1L I do not recognize on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9917230010032654
},
{
"label": "POSITIVE",
"score": 0.00827696267515421
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
When do I see my recent refund in my statement | {
"text": "When do I see my recent refund in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.977831244468689
},
{
"label": "POSITIVE",
"score": 0.02216879092156887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can a friend top up my account | {
"text": "Can a friend top up my account"
} | [
{
"label": "NEGATIVE",
"score": 0.047643423080444336
},
{
"label": "POSITIVE",
"score": 0.9523565769195557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Where can I find my fund information? | {
"text": "Where can I find my fund information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995755553245544
},
{
"label": "POSITIVE",
"score": 0.00042443786514922976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What to do if my card has been used without my permission? | {
"text": "What to do if my card has been used without my permission?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995492100715637
},
{
"label": "POSITIVE",
"score": 0.00045070849591866136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How much do I need to pay for a transfer? | {
"text": "How much do I need to pay for a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991581439971924
},
{
"label": "POSITIVE",
"score": 0.0008418509969487786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why hasn't my card payment cleared yet? | {
"text": "Why hasn't my card payment cleared yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988345503807068
},
{
"label": "POSITIVE",
"score": 0.0011654467089101672
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What am I going to need in order to verify my identity? | {
"text": "What am I going to need in order to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987143278121948
},
{
"label": "POSITIVE",
"score": 0.0012856273679062724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
There's a payment in the app that I didn't authorize. | {
"text": "There's a payment in the app that I didn't authorize."
} | [
{
"label": "NEGATIVE",
"score": 0.9516446590423584
},
{
"label": "POSITIVE",
"score": 0.048355262726545334
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Will you help me unblock my pin after putting in the wrong pin too many times? | {
"text": "Will you help me unblock my pin after putting in the wrong pin too many times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985476136207581
},
{
"label": "POSITIVE",
"score": 0.0014524160651490092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Have a payment that I haven't done. | {
"text": "Have a payment that I haven't done."
} | [
{
"label": "NEGATIVE",
"score": 0.7749201059341431
},
{
"label": "POSITIVE",
"score": 0.22507984936237335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why is there a fee for using my card? | {
"text": "Why is there a fee for using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989111423492432
},
{
"label": "POSITIVE",
"score": 0.0010888666147366166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Is there a fee for making a payment? If so, let me know why. | {
"text": "Is there a fee for making a payment? If so, let me know why."
} | [
{
"label": "NEGATIVE",
"score": 0.9989566802978516
},
{
"label": "POSITIVE",
"score": 0.0010433413553982973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Where is the top-up verification code located? | {
"text": "Where is the top-up verification code located?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993257522583008
},
{
"label": "POSITIVE",
"score": 0.0006742328987456858
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Are you going to charge me to top up my card? | {
"text": "Are you going to charge me to top up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.5216337442398071
},
{
"label": "POSITIVE",
"score": 0.4783662259578705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I cannot remember my passcode. | {
"text": "I cannot remember my passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.998985230922699
},
{
"label": "POSITIVE",
"score": 0.0010147803695872426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
A payment on my statement is wrong. | {
"text": "A payment on my statement is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995527863502502
},
{
"label": "POSITIVE",
"score": 0.00044715788681060076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Help me verify my identify? | {
"text": "Help me verify my identify?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972686767578125
},
{
"label": "POSITIVE",
"score": 0.002731411252170801
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
how do I get top up to work for my card | {
"text": "how do I get top up to work for my card"
} | [
{
"label": "NEGATIVE",
"score": 0.06301043182611465
},
{
"label": "POSITIVE",
"score": 0.9369895458221436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Is there a charge for topping up by card? | {
"text": "Is there a charge for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957069754600525
},
{
"label": "POSITIVE",
"score": 0.004293109755963087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please? | {
"text": "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?"
} | [
{
"label": "NEGATIVE",
"score": 0.99956876039505
},
{
"label": "POSITIVE",
"score": 0.00043127124081365764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How can I activate the new card i got? | {
"text": "How can I activate the new card i got?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986652135848999
},
{
"label": "POSITIVE",
"score": 0.0013347892090678215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why isn't the transfer to my account showing up? | {
"text": "Why isn't the transfer to my account showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981154203414917
},
{
"label": "POSITIVE",
"score": 0.0018845567246899009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How do I get my money back for something I bought? | {
"text": "How do I get my money back for something I bought?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995166063308716
},
{
"label": "POSITIVE",
"score": 0.00048333898303098977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can you send me a Mastercard, instead of a Visa? | {
"text": "Can you send me a Mastercard, instead of a Visa?"
} | [
{
"label": "NEGATIVE",
"score": 0.996277391910553
},
{
"label": "POSITIVE",
"score": 0.0037225286941975355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
When will my returned transaction show up on my account? | {
"text": "When will my returned transaction show up on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.998482882976532
},
{
"label": "POSITIVE",
"score": 0.001517085125669837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Are there any limits to were my card is accepted? | {
"text": "Are there any limits to were my card is accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976130723953247
},
{
"label": "POSITIVE",
"score": 0.002386914100497961
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Why is my top-up pending? | {
"text": "Why is my top-up pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970837235450745
},
{
"label": "POSITIVE",
"score": 0.0029163130093365908
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How many cards am I allowed? | {
"text": "How many cards am I allowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946005344390869
},
{
"label": "POSITIVE",
"score": 0.0053994483314454556
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Where do my fund come from? | {
"text": "Where do my fund come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972477555274963
},
{
"label": "POSITIVE",
"score": 0.002752261934801936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge? | {
"text": "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975928664207458
},
{
"label": "POSITIVE",
"score": 0.002407139865681529
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |