Palette Atelier

The **Palette Atelier** was a new beta feature released on December 24th, 2023 and was originally set to end on December 30th, 2023; however, it was canceled very shortly after release due to many issues.

Using the Palette Atelier, players could transform duplicate items into different color variations. The feature was only available for Strawberry Milk users and above.

## How to Play

### Choosing Outfits

In order to recolor an outfit, you must choose a **Design Outfit** and a **Color Outfit**. All items used for both outfits will be consumed and **cannot** **be recovered**.

* **Design Outfit** is the outfit that you want to transform the color of.
* **Color Outfit** is the outfit in the color that you want to transform your **Design Outfit** into.

You must use at least 5 items for each Design & Color outfit, and only items you have two or more of can be used for the outfits. Some items will not change color even if used in a Design Outfit; these are referred to as **Excluded Items**. These are items such as extensions, items that change color, or have other special features. Items containing characters can only be used in Color Outfits.

### Requesting Samples

Leave the two outfits for Hello Kitty to transform. It costs 50 coins to request samples from the Palette Atelier.

### Wait for Completion

20 samples will be created per request. It takes 5 hours and 10 minutes for Hello Kitty to complete all 20 samples. Samples are revealed as they are created.

A Rainbow Brush can be used to immediately complete all samples once the first sample is completed. Once all 20 samples are completed, the ordering expires after 24 hours. While Hello Kitty is working, you may still request additional samples by tapping "Request Additional Samples" at the bottom of the screen.

#### Sample Request Prices

* Sample Request: 50 coins per request
* Palette Atelier Beta Open Event: 1 free sample request per day
* Sample re-request: 25 coins

#### Rainbow Brush

* A Rainbow Brush can be purchased to immediately finish all samples for 10 coins per remaining sample (between 10-190 coins).

### Choosing Samples

Once all 20 samples are finished, you must choose one you like the most and place an order. This must be done within 24 hours of the samples being completed. If there is not a sample you like, you can re-request to Hello Kitty using the same materials (costs 25 coins), or get your items back and request completely new samples with a different outfit combination.

### Place Order

The order cost depends on the number and rarity of items used in the Design Outfit. You can order up to a maximum of 10 sets. If you order more than two, you can use them for gifting or exchanging. It takes 25 hours for outfits to be completed.

#### Placing Order Costs

 Rare
 Normal

### Sample Request Deadline and Atelier Closing Time

From 6 hours before Palette Atelier closes, new sample requests will no longer be accepted and re-requesting samples will not be possible. However, it is possible to purchase Rainbow Brushes to immediately complete samples and place orders until the Atelier closes.

If an order is places right before the Atelier closes, the order will continue being made and items will be delivered to your gift box when completed. The Atelier can still be visited for a period after closing to check order history and ongoing orders.

### Atelier Recipe Images

Atelier Recipe Images are images that show the Design and Color Outfits used to create a new outfit in the Palette Atelier. You can see the recipe image by tapping the completed order in the History tab of your Order List. You can also save the Recipe Image and share it with others.

## Instagram Campaign

An Instagram Campaign was intended to be available in relation to the Palette Atelier event until January 7th, 2024. However, it was terminated early along with the Atelier. Players would have been able to share an image of materials used in the Atelier or a list of items from the Atelier on Instagram using the following hashtags for a chance to win a prize:

* #HelloSweetDays
* #PaletteAtelier
* #Custom

10 participants would have won 1,050 coins each as a gift. Rewards were to be delivered in mid-February 2024.

## Early Termination

Due to unforeseen errors within the event, the Palette Atelier Beta event and Instagram Campaign were closed only hours after opening. Items and coins used in the Atelier were refunded to players, with any paid coins used being refunded as free coins as outlined in the event's "How to Play" page.

As compensation for early termination of the event, all players who log in on December 24th will receive a 7-day expiry SP Gacha Ticket. The schedule for resuming the event is yet to be decided.