Beard Errors

**Beard Errors** are quick reference codenames for various issues and errors that can occur in Sea of Thieves.

Solutions and causes provided below are a combination of official and user-observed information. The exact reason for a Beard Error may not be completely accurate for each occurrence, especially in the case of wide-spread server issues.

## Types of Beard Errors

### Alabasterbeard

A connection to Xbox live and/or the Sea of Thieves services was disrupted or lost, commonly caused by game server issues. If on Xbox One, Rare suggests to check the console's network status via the Settings > Network menu. On a PC, determine that you have a stable Internet connection.

### Almondbeard

A connection to Xbox live and/or the Sea of Thieves services was disrupted or lost. If on Xbox One, Rare suggests to check the console's network status via the Settings > Network menu. On a PC, determine that you have a stable Internet connection.

### Alpacabeard

Error received when the Xbox Account has not purchased Sea of Thieves and tries to log in to the servers.

### Amethystbeard

Error indicates that the player is not connected to Xbox Live due to a connection problem.

### Ashbeard

A connection to Xbox Live is not established. Sea of Thieves requires an Xbox Live on Internet connection at all times to be played. Rare suggests the player to ensure their Xbox Live status is connected and then sign in and try again.

### Averybeard

This error occurs when the session code is left blank when attempting to join a Custom Server.

### Avocadobeard

An Xbox Live Gold membership was not identified on an Xbox One game client. When playing on an Xbox One console, a Player needs an Xbox Live Gold membership to play online. Rare suggests to check the subscription settings and purchase a Gold membership as needed.

### Beatnikbeard

This error is given when the game detects that you are trying to join a crew that doesn't exist.

### Beigebeard

A player does not currently have the latest version of the game installed; a version mismatch. Rare suggests to check for updates. This can be done via the Microsoft Store app on Windows 10.

### Beanbeard

Indicates that a network error has occurred. Causes of this error are unknown, but seems to be related to a session failure.

### Bernardbeard

This error occurs when the player has a delivery crate pickup from an unknown location or when the player has a delivery crate with an unknown destination. The text "Good luck! The address has fallen off!" will appear.

### Bronzebeard

A connection to the game was failed. Rare suggests to try the following if on console:

* Press the Guide Button on the controller.
* Highlight Sea of Thieves.
* Press the Menu Button (to the right of the Guide Button on the controller).
* Highlight "Quit" and press A.
* Re-launch Sea of Thieves from Pins, Recent or My Games & Apps areas of the console
* Navigate the menu and join a game as usual

### Bushybeard

When trying to join a crew session when it has been filled.

### Cabbagebeard

Details unknown. May be related to a server connection failure. This error may also be caused by antivirus/firewall settings, proxy servers or other network management/manipulation tools.

### Cherrybeard

Happens when you get signed out of Xbox Live while playing.

### Cinnamonbeard

A connection to the game was failed. Rare suggests to try the following if on console:

* Press the Guide Button on the controller.
* Highlight Sea of Thieves.
* Press the Menu Button (to the right of the Guide Button on the controller).
* Highlight "Quit" and press A.
* Re-launch Sea of Thieves from Pins, Recent or My Games & Apps areas of the console
* Navigate the menu and join a game as usual

### Coarsebeard

A connection to Xbox Live and/or the Sea of Thieves services was disrupted or lost. If on Xbox One, Rare suggests to check the console's network status via the Settings > Network menu. On a PC, determine that you have a stable Internet connection.

### Coldbeard

Received when matchmaking with an Arena Game Mode Lobby fails. Try setting sail again if encountered.

### Copperbeard

Related to inactivity, this error can occur when idle in the emporium menu for too long, can also occur if you tab out during a loading screen.

### Coralbeard

Occurs when Sea of Thieves services are temporarily unavailable.

### Crumbsbeard

Received when trying to join someone's game who has limited their Crew only to invited people.

### Cottonbeard

This error will trigger if a player hasn't played on the retail build of Sea of Thieves for a long time and then attempts to play on the Insiders build. To solve this error the player should first log into and launch a session on the retail build.

### Cyanbeard

A connection to Xbox Live and/or the Sea of Thieves services was disrupted or lost. If on Xbox One, Rare suggests to check the console's network status via the Settings > Network menu. On a PC, determine that you have a stable Internet connection.

### Daffodilbeard

Something has happened on Rare's side that they are working to fix. Rare suggests to check the status of the game at https://www.seaofthieves.com/status for more information.

### Daisybeard

Displayed when there are issues connecting to services. Rare suggests relaunching the game and trying again. This error may also be caused by antivirus/firewall settings, proxy servers or other network management/manipulation tools.

### Denimbeard

Can display during the matchmaking flow on the Insider version of Sea of Thieves. Should a Player see this error it means that they are not signed up to the Insider programme. A player can sign up at https://www.seaofthieves.com/insider, providing that they are 18+ years of age and either own a Game Pass subscription or a physical or digital copy of Sea of Thieves.

Alternatively, a Player may have been removed from the old pioneer programme or the new Insider programme for breaking the Terms and Conditions agreed to when signing up. For further support on this issue Rare suggests raising a support request at https://support.seaofthieves.com/hc/en-gb.

### Emeraldbeard

When trying to join a crew session that has been closed (usually when trying to rejoin a game when the crew/server has crashed). This one is presumably only for Adventure Mode, whereas Trimmedbeard is for Arena Mode.

### Fishbeard

This is an issue with Sea of Thieves servers. Rare states that in this case, the team is hard at work to get everyone back in and playing as quickly as possible!

### Fluffybeard

Rare have either taken the servers down for an update, or they are not currently running a playtest session at the time. Rare suggests to verify whether there is a scheduled playtest running in the player's timezone.

### Grandpabeard

This error is displayed when a player has been kicked from the game as a result of getting banned.

### Granitebeard

Details unknown; Players have reported encountering the error during Arena.

### Greybeard

This is an issue with Rare's servers, the team are hard at work to get everyone back in and playing as quickly as possible!

### Groomedbeard

An error received when trying to re-connect to a session, or connect to a crew via invite or direct from the friends list. It may also be due to a high influx of players on servers.

Possible solutions include: Starting a new session, restarting the Xbox App, or re-launching Sea of Thieves.

### Gulliverbeard

An error received when trying to join a crew session that does not exist.

### Hazelnutbeard

Appears to be a connection issue to the game servers. This error usually follows strange in-game behavior such as chests that cannot be opened, skeletons that cannot be killed, or random ship placement. Also can occur shortly after you sink an enemy player ship. This is believed to be caused by the server receiving too many packets.

### Hopscotchbeard

This error occurs when the player has a delivery crate pickup from an unknown location or when the player has a delivery crate with an unknown destination. The text "Good luck! The address has fallen off!" will appear.

### Inputbeard

The Crew you are joining is set to prefer Xbox players using Xbox controllers. The Crew leader will need to reform the Crew with the setting "Prefer to play with Xbox players using Xbox controllers" set to "No". This can be found in the "Matchmaking Preferences" setting menu.

### Kiwibeard

This can be caused by any of the following:

* The Servers Are Closed – The game is not running a play session when a player tried to log in, so they cannot play Sea of Thieves at that moment.
* A player has more than one Gamertag signed in to their console. Rare suggests to sign all other accounts out of the console, and only launch the game with the one account that has been invited to play.

### Lapisbeard

Something has happened on Rare's side that they are working to fix. Rare suggests to check the status of the game at https://www.seaofthieves.com/status for more information.

### Lavenderbeard

Can arise if new players are temporarily prevented from joining the game as part of an effort to resolve server issues. If this is the case, Rare will attempt to get everyone back in and playing as quickly as possible! This may also be caused by antivirus/firewall settings, proxy servers or other network management/manipulation tools.

This can also occur if there is an issue connecting to Xbox Live services, and has been known to happen on Steam after changing your Xbox account's password. Signing out of Xbox Live services and back in may resolve this issue.

### Lazybeard

The error stating that a Player has been removed from the active game session due to lack of activity. This is to prevent servers from being held open by inactive players and to give room for new players to join.

### Leekbeard

Can occur when servers experience high server loads, such an increased amount of players logging in.
This can also be caused by version mismatch. Check that your game is updated to the current version.

### Lettucebeard

Displayed when there are issues connecting to services. Rare suggests relaunching the game and trying again. This error may also be caused by antivirus/firewall settings, proxy servers or other network management/manipulation tools.

### Lightbeigebeard

A player does not currently have the latest version of the game installed; a version mismatch. Rare suggests to check for updates. This can be done via the Microsoft Store app on Windows 10.

### Lincolnbeard

This error occurs when an invalid session code is entered when attempting to join a Custom Server.

### Llamabeard

This error occurs when Sea of Thieves Services are temporarily unavailable.

### Longbeard

Indicates there is a problem with the player's network setup, specifically around how it handles the game-play experience. Rare suggested making sure you don't have QoS (Quality of Service) options enabled on your router.

### Marblebeard

Is known to happen during a failed attempt to rejoin a session. Likely to occur after a disconnect due to another server error.

### Mysteriousbeard

This error can appear with Replace Gamertags ("Streamer Mode") enabled while crewmates join or leave your session.

### Pastiebeard

This error occurs when the game detects a loss of connection due to Ethernet cable unplugging.

### Pepperbeard

Has been known to occur when joining a game session through an invite. Causes unknown.

### Pythonbeard

This error occurs when the game identifies that a player is using a macro or engaging in suspicious repetitious behavior.

### Obsidianbeard

Occurs when Sea of Thieves server connection fails. No fix available.

### Okrabeard

Details unknown. Players have reported encountering the error on Xbox consoles.

### Redbeard

Occurs when the player is permanently banned from the game, usually due to a violation of the terms of service or code of conduct.

### Sleepybeard

Related to inactivity, this error occurs after a certain amount of time not moving your character. Differs from Lazybeard as it can happen even if buttons are being pressed such as fishing in the same spot for a length of time.

### Strawberrybeard

Most commonly caused by Sea of Thieves services being temporarily unavailable.

Has also been reported to be related to various errors including a version mismatch. Rare recommends updating your game to see if that fixes the problem. Another solution is to try logging out and then back into the Xbox account.

This error is given on the Insider Programme Client when the account has not logged into the Retail client for a few weeks. Log in to the Retail account to fix the issue.

### Trimmedbeard

When trying to join a crew session that has been closed (usually when trying to rejoin a game when the crew/server has crashed).

### Tidybeard

Occurs When a player's connection is blocked by either IPV6/Teredo router settings, a closed NAT, closed Xbox Live ports, or firewall/antivirus software blocking the connection.

### Vicunabeard

Unclear exactly what causes this error, although it is unrelated to the game's servers. Possibly related to Steam.

### Yellowbeard

Occurs when the player is temporarily banned from the game.

### Zaffrebeard

Occurs when connection to arena is mashed up.