Chat

There is a chat window at the bottom left corner of the DropShock website (Top right corner while deployed to a planet).
Note that contrary to most chats you know, this one scrolls down with new messages appearing on top of the window.

## Chat rooms

The following chat rooms are available to you:

### All chat

This chat is visible to all players of DropShock. Be polite ;)

### Faction chat

Messages written here can only be seen by members of your faction. This chat may be used strategically in combat situations, so pay attention before flooding it with unimportant conversations.

### Trade chat

This chat is visible to all players but should only be used to offer or request any kind of trade.

### Planet chat

This chat is visible to each player currently deployed on a specific planet. Careful, the enemy is listening!

## Chat policies

Outdated *This article is outdated (Note added on 09.Sept 2022). You can help Drop-Shock Wiki by updating it.*
Violation of the Chat Policies will result in the loss of **Chat Rights**. A each loss of **Chat Rights** increases the possible **Level of Muting** a player will receive:

* On the first loss of **Chat Rights**, the user can lose their chat privileges for up-to 1 hour

* On the second loss of **Chat Rights**, the user can lose their chat privileges for up-to 1 day (actual duration to be determined by Chat Moderator)

* On the third loss of **Chat Rights**, the user can lose their chat privileges for up-to 1 week (actual duration to be determined by Chat Moderator)

* Mute durations after the third loss of **Chat Rights** will be determined by the Chat Mod on a case-by-case basis. Chat Mods may mute a user for 1 Hour, 1 Day, 1 Week or 1 Month based on the severity of the offense and the history of the user.

* Users who persist in breaking the Chat Policies may have their **Chat Rights** permanently removed and may even have their account banned from the game.

Any of the following are a violation of the Chat Policies. These are considered "unallowed" in any Drop Shock chat or messages and can result in moderation based on the Chat Moderator Guidelines:

* Racist comments or "hate speech"

* Comments of a personal nature that offend another person (Divulging or talking about someone else's personal information in chat.)

* Chat spam, including talking in ALL CAPS (There are multiple variations of this. Basically, if someone asks you to stop spamming, stop or you will receive a Strike.)

* Chat that attempts to circumvent the chat-filter (by adding a space, extra character, using a non-letter character, etc.) to attempt to use words that the filter would normally block

* Any chat which would be rated PG-13 or greater

* Falsely accusing another player of a Chat Policy violation

* While discussing other games in Drop Shock chat / messages / posts is fine, advertising another game (posting links or making other one-sided promotions) in Drop Shock is not allowed

* Posting links that are not to a Drop Shock related site

* Personal Attacks (Using another person's personal information to attack them or making an offensive personal comment about someone else, these are comments that are made outside the context of the game.)

**Note for Personal Attacks** The player being attacked must request that the attacking player stop and that they feel this is a personal attack. This request must be done via the Chat method currently being used (ie. if the communication is in All Chat then they must make the request in All Chat.)

Also, some types of chat may not result in a strike, but should be taken off public chat channels, but this is **only** if a non-Moderator complains. These include:

* Begging

* Non-game related chat

Keep in-mind all chat channels are logged: every channel, at all times. You are accountable for everything you say in chat, on the forum and in messages, regardless of who you thought was or wasn't watching; if you type it into Drop Shock, you will be held accountable to the above policies, even if you were not aware of them at the time of the infraction.

To report a violation of the Chat Policies, note the time and date that the violation took place, the user, and the type (chat or message). Message a Chat Mod in-game with this information and they will investigate the issue.

For more information, check out the Chat Moderator Guidelines.

## Drop Shock Chat Mods

* Dalves
* DJ
* Cub
* Dreamhand
* Excelsior
* Frizz
* Macunaima
* Mallen
* paladinlove
* RoseThorn
* Vanoi
* yaroslavvb
* Walterohdim

### Chat Moderator Guidelines

The role of a Drop Shock Chat Moderator is to **reactively** moderate the All, Trade, and Planet chat channels based on player feedback. Chat Mods can only **actively** moderate (moderate without first receiving a complaint from another player) in certain circumstances:

Note on Warnings: Once you have received your first mute from a Chat Moderator any future violations will result in a mute \*without warning\*.

* A player is **using profanity**. Mod must warn before muting and can mute on next offense, if the player has not been muted for a previous chat violation.
* A player is **engaging in adult conversation** that would be rated PG-13 or greater. Mod must warn before muting and can mute on next offense, if the player has not been muted for a previous chat violation.
* A player uses any kind of **hate speech & personal attacks**. Mod can mute without warning.
* A player is **spamming** a chat channel. Spamming in this case is defined as a player entering four or more messages in a row without letting anyone else chat. Mod must warn before muting and mute on next offense, if the player has not been muted for a previous chat violation.

Once a complaint has been filed against a player, a Moderator may mute that player if they commit the same offense again with the next 24 hours. If a player commits a different offense that requires a complaint before moderation, a player must complain about the new offense before a Mod can take action.

**The above list is inclusive**, any other moderation by a Chat Mod must be based on a complaint by another player. If a Chat Mod mutes a player without first receiving a complaint, that Mod risks losing their status.

The following are examples of moderation that must have a complaint before a Moderator can act; in all these cases the Moderator must warn first then can mute on the next offense (if it is within the next 24 hours).

* SPEAKING IN ALL CAPS
* Posting trades in All Chat
* Having a non-game related conversation on any channel
* Begging
* A player making a **personal attack** on another player. **Note**: See Chat Policies for the definition and other rules regarding personal attacks.

**The above list is not inclusive**, these are only examples of when a complaint is required first. Any complaint must be made in the channel where the offense is occuring, a complaint which is whispered or mailed to a Moderator cannot be acted on (unless it is a "strike" level complaint). **A complaint by a player must be based on the Chat Policies.** If a player is not breaking the Chat Policies, then a Mod cannot act even if a complaint is filed.

Chat Mods must always be polite when issuing warning or dealing with players while they are acting as a Drop Shock Chat Mod (this includes refraining from calling a player, noob, newb, etc.). They are still free to interact with players however they see fit when they are not Moderating, but when they are handling an issue as a Drop Shock Mod they must deal with all players in a polite and courteous manner.

If you wish to file a complaint against a Chat Mod for violating any of the above policies, please send an email to Frizz in-game.