CHI Health Center: How To Use And Operate A Bissell 6596Q, 22C12, and 35452 Upright Vacuum Transcript

## Introduction

***CHI Health Center Presents***

***How To Use And Operate A Bissell 6596Q, 22C12, and 35452 Upright Vacuum***

***with Kermit***

Onscreen, The 6596Q Worker, Rohan Johnson, and The 35452 Worker are using their vacuums

Kermit: (offscreen) "Welcome to this training module on the Bissell 6596Q, 22C12, and 35452 Upright Vacuum. the 6596Q, 22C12, and 35452 are upright vacuums, meaning that they're corded with cords on. as you will see, the 6596Q and 22C12 are bagless vacuums, meaning that is a bag free vacuum with no bags to buy or change. the 35452 are bagged vacuums, meaning that there is no need to deal with the dirt container. but like all vacuums, the 6596Q, 22C12, and 35452 are powerful pieces of equipment that should be used safely in accordance with the instructions contained in the owner's manual. if used incorrectly, serious injury can potentially occur to you and others. this module will help you learn how to operate and maintain the vacuum properly and safely. while this training session will provide a good overview, you should read the owner's manual before operating the vacuum. if you have questions, be sure to ask your supervisor, and don't take risks. if you're not sure about something, ask."

Videos show what Kermit describes

## Parts Of The Vacuum

Kermit: (offscreen) "Before we go any further, let's take a look at the vacuum's basic parts. here are the brushroll, handle, cyclone, hepa media filter, height adjustment knob, headlight, vacuum bag, which is located on the 35452 upright vacuum. dirt container, which is located on the 6596Q, 22C12, power switch, or foot power switch which turns on and off the vacuum, belt, headlight which allows it to be turned on when the vacuum is running, pre-motor filter."

Parts show what Kermit describes

Kermit: (offscreen) "Make sure you read the operator's manual to learn more about about these and other parts of the 6596Q, 22C12, and 35452, as well as operating techniques, maintenance, and safety."

Rohan Johnson reads the operators Manual

## Personal Protective Equipment (PPE)

Kermit: (offscreen) "Safety is vitally important when using the Bissell 6596Q, 22C12, 35452, or any other corded vacuum. that includes operating and servicing the machine properly. but you should also understand that personal protective equipment that should be used with the 6596Q, 22C12, and 35452."

The 6596Q Worker wears personal protective equipment when using the vacuum

Kermit: (offscreen) "Recommended PPE includes ear protection, eye protection, and safety boots or other approved footwear."

The 6596Q Worker wears ear protection, eye protection, and safety boots

Kermit: (offscreen) "If you need to handle the brushroll, always wear gloves."

The 6596Q Worker wears gloves

Kermit: (offscreen) "You should also be sure to wear proper clothing when you operate the vacuum. don't wear baggy clothing or anything with loose sleeves or strings. these can get caught up in the vacuum's moving parts and potentially injure you quickly and seriously. you should also wear long pants. shorts leave your lower legs more vulnerable to debris that might be picked up from the floors during vacuuming."

The 6596Q Worker wears proper clothing and long pants

## Plugging In

Kermit: (offscreen) "Okay, let's get back to the vacuum. the first step would be to plug in the machine, you should do this inside on even floors. do not plug in the vacuum outdoors. trash and spilled trash can be toxic and are a potential fire hazard."

The 35452 Worker plugs in the vacuum indoors

Kermit: (offscreen) "Always be sure to keep the machine away from any type or open flame or spark when plugging it in. extinguish cigerrates, cigars, and other potential sources of ignition."

The 35452 Worker keeps the machine away when he plugs it in

Kermit: (offscreen) "Also don't plug in the vacuum when the power is on. if you're in the middle of a job and need to plug it back in, give the vacuum some time to cool down before you plug it in or you might burn yourself on the hot vacuum components or damage the vacuum."

The 35452 Worker turns the vacuum off, unplugs it and gives it some time to cool down

Kermit: (offscreen) "To get the cord off of the vacuum, first, unwrap the cord slowly and carefully."

Rohan Johnson unwraps the cord slowly, and carefully

Kermit: (offscreen) "If the machine has been running, unwrap the cord gently so the cord doesn't get damaged."

The 35452 Worker unwraps the cord gently

Kermit: (offscreen) "Plug in the vacuum carefully so you don't spill dirt on the unit or on the floor. keep the vacuum plugged in when you are vacuuming at all times."

The 35452 Worker plugs in the vacuum carefully

Kermit: (offscreen) "It's important to keep the dirt container empty when you plug it in. as the vacuum works and heats up, it can cause fire to come from the vacuum. leave room to accommodate the expanding dirt."

The 35452 Worker leaves room to a comedy expanding dirt

Kermit: (offscreen) "If you do spill dirt, clean it up immediately using approved broom. make sure you clean it off of the vacuum before operating it again."

The 35452 Worker makes sure he doesn't spill dirt

Kermit: (offscreen) "And if you spill on your clothes, change them. spilled dirt is highly flammable and a serious safety risk. do not start the vacuum near spilled dirt."

The 35452 Worker makes sure he doesn't spill on his clothes

## Stopping And Starting The Vacuum

Kermit: (offscreen) "Now that the vacuum is plugged in, we can start it up."

The 35452 Worker plugs in the vacuum

Kermit: (offscreen) "Before you start the vacuum up, take a look around and make sure there are no paper clips or other objects in the area that can be picked up by the vacuum. also, watch out for bystanders or animals that may be in the area."

Rohan Johnson does a site check

Kermit: (offscreen) "As a general precaution, the power switch must be turned off. the vacuum must be in the locked or upright position. you should adjust the height adjustment according to the type of floors you are vacuuming."

Rohan Johnson makes sure the power switch is turned off, the vacuum is in the locked and upright position, adjusts the height adjustment according to the type of floors he is vacuuming

## Starting The Vacuum

Kermit: (offscreen) "To start the vacuum cleaner, get behind the vacuum, adjust the height adjustment according to the type of floors you are vacuuming. hold the handle by using your right hand, not your foot."

Rohan Johnson does what Kermit describes

Kermit: (offscreen) "Press in in and release the recline pedal to recline the vacuum."

Rohan Johnson releases the recline pedal to recline the vacuum

Kermit: (offscreen) "Then, start the vacuum by pressing or flipping the power switch by using your other hand, or press the power switch by using your foot, and it is easier because the brushroll will spin immediately and the headlight will turn on when the vacuum starts running."

Videos show what Kermit describes

## Stopping The Vacuum

Kermit: (offscreen) "To shut off the vacuum, come to a complete stop. put the vacuum in the upright position. then stop the vacuum by flipping the power switch to off, or by pressing the power switch to off."

Videos show what Kermit describes

## Basic Operating Techniques

### Pushing

Kermit: (offscreen) "Pushing. The vacuum comes with a handle for using a vacuum. when it is in the upright position. the vacuum stands still."

Rohan Johnson vacuums carpets by pushing the vacuum

Kermit: (offscreen) "To push forward, use the handle when using the vacuum. to go backwards, use the handle on the vacuum. it is not recommended to go backwards. if you generally have no other choice, always be sure to look behind to decide and down before and during backward operation."

Rohan Johnson does what Kermit describes

Kermit: (offscreen) "Turning while pushing forward or backward is a matter of using a vacuum and another. think of pushing and turning a shopping cart. to turn right when going forward, use the handle on the vacuum, this will slow the rotating causing the vacuum to turn."

Rohan Johnson turns right when going forward by using the handle on the vacuum

Kermit: (offscreen) "To turn left when going forward or backward, use the handle on the vacuum."

Rohan Johnson turns left when going forward by using the handle on the vacuum

Kermit: (offscreen) "You can perform a zero turn by using the handle. to zero turn to the right, use the handle on the vacuum to turn right. to zero turn to the left, use the handle of the vacuum to turn left."

Rohan Johnson performs a zero turn while vacuuming

Kermit: (offscreen) "With the vacuum cleaner's powerful system, the vacuum can turn very, very quickly. so be careful when trying to perform a zero turn while vacuuming."

Rohan Johnson is careful when trying to zero perform a turn while vacuuming

### Vacuuming

Kermit: (offscreen) "Vacuuming. it's important to survey your site before you start vacuuming. dirty floors can hide objects, toys, and other objects that can get in the way and cause damage."

Rohan Johnson surveys his site before he starts vacuuming

Kermit: (offscreen) "You won't always find everything, but it's important to scout the terrain before you begin vacuuming."

Rohan Johnson scouts the terrain before he begins vacuuming

Kermit: (offscreen) "After doing a sidecheck, our operator begins vacuuming. he held the handle as outlined earlier. our operator adjusts the height adjustment according to the type of floors he is vacuuming. the height adjustment can be set from 1 to 5 on the 6596Q, 22C12, and the 35452. adjust the height adjustment according to the type of floors you are vacuuming."

Videos show what Kermit describes

Kermit: (offscreen) "Ask your supervisor if you have questions. the vacuum cleaner is designed for efficient vacuuming. the best vacuuming tends to come from using a high brushroll speed. you can vacuum, but pay attention to how effective your vacuum is."

The 6596Q Worker pays attention to how effective his vacuum is

Kermit: (offscreen) "Obviously, different sites will have different cleaning features. you may have to adjust your floors to avoid putting dirt on them. it's generally not a good idea to vacuum wet floors. the vacuum's wheels may sink into the soft floors which could cause wet dirt that may stick to the underside of the vacuum."

Rohan Johnson adjusts his floors to avoid putting dirt on them as he vacuums. he vacuums dry floors

### Above Floor Cleaning

Kermit: (offscreen) "Above floor cleaning. Above floor cleaning creates a potential and serious rollover risks if done incorrectly. it should be done very carefully."

The 6596Q Worker does above floor cleaning very carefully

Kermit: (offscreen) "Do not vacuum with an upright vacuum on upholstery and stairs. use the on board tools and do so carefully. avoid moving the vacuum when the tools are in use. if you must move the vacuum, don't allow the vacuum to be in the upright position than you are. tilt the vacuum when you're moving it."

The 6596Q Worker uses his Dusting Brush tool on the couch

Kermit: (offscreen) "Avoid sudden changes of direction on above floor cleaning."

The 6596Q Worker avoids sudden changes of direction on above floor cleaning

Kermit: (offscreen) "You should not attempt to use the vacuum if the tools are attached to the hose. ask your supervisor for instruction if you're not sure whether you should do above floor cleaning."

The 6596Q Worker's supervisor gives The 6596Q Worker instruction for above floor cleaning

Kermit: (offscreen) "Watch out for nails, screws, and other obstacles that might cause the attachments to stop working. inspect dirty floors before you attempt to vacuum upholstery."

The 6596Q Worker does what Kermit describes

Kermit: (offscreen) "Also, never try to stabilize or balance the vacuum by putting a foot on the brushroll cover."

The 6596Q Worker keeps his foot away as he vacuums

Kermit: (offscreen) "Finally, don't vacuum near drop-offs, stairways, or handrails. if there is a drop-off, or you feel uncomfortable, avoid using the 6596Q, 22C12, and 35452 on them all together, and use other equipment more suitable for the condition."

Rohan Johnson looks at the drop-off, puts the vacuum in the upright position and goes over the drop off, then shakes his head no, then heads back to the vacuum

Kermit: (offscreen) "Also, take extra care when vacuuming near elevators. one of the hazards of vacuuming drop-offs is the potential for falling, or hitting. if you're not sure how to vacuum near elevators or starwalks, ask a supervisor."

An animation shows elevators, then, the 6596Q Worker is extra careful when vacuuming near elevators

Kermit: (offscreen) "Using a 6596Q, 22C12, and 35452 is the same as using any other Bissell vacuum cleaner, it takes practice, and you should be extremely careful until you become comfortable operating the machine. it will take time to get the feel of controls, pushing and speed. learn to use the vacuum safely with help from your supervisor."

Videos show what Kermit describes

## Maintenance

Kermit: (offscreen) "It's important for the operator to make sure the vacuum is in good working condition. check that the wheels are tight."

The 35452 Worker checks the wheels are tight

Kermit: (offscreen) "Pay special attention to brushroll attachments and check the brushroll for sharpness. sharp brushrolls produce a cleaner, more efficient vacuum. also, check the belt and brush roll cover before each use."

The 35452 Worker does what Kermit describes

Kermit: (offscreen) "You will also want to check the hepa media filter. ask your supervisor to show you the procedure. be sure to wait until all moving parts come to a stop and the machine cools down before checking filters on the job."

The 35452 Worker and his supervisor check the pre-motor filter

Kermit: (offscreen) "In most cases, you won't be required to do the maintenance of the vacuum. but if you need to do repairs at any point, make sure the vacuum is turned off."

The 35452 Worker turns off the vacuum

Kermit: (offscreen) "Clean dirt and debris off of the machine after every use."

The 35452 Worker cleans uses a napkin to clean dirt and debris off of the vacuum

## Safety

Kermit: (offscreen) "The 6596Q, 22C12, and 35452 like other vacuum cleaners and power equipment can potentially be dangerous if used incorrectly. the brushroll moves very fast and can cause serious, even fatal injuries."

The 35452 Worker uses the vacuum correctly

Kermit: (offscreen) "Anyone who uses the vacuum should respect it, follow the safety instructions in the owner's manual, and be careful. as a general rule, always vacuum with the dirt container and the vacuum bag in the locked position."

The 6596Q Worker vacuums with the dirt container in the locked position

Kermit: (offscreen) "We'll approach safety in terms of 3 areas. Personal Hazards, Bystander Hazards, and Property Hazards."

Title shows Personal Hazards, then Bystander Hazards and Property Hazards

### Personal Hazards

Kermit: (offscreen) "Personal Hazards. We define a personal hazard as any hazard that can cause injury to you personally."

Text shows Personal Hazards and The 6596Q Worker is using his vacuum

Kermit: (offscreen) "Your personal safety starts with personal protective equipment. make sure you have what you need to protect yourself before you start vacuuming."

Rohan Johnson has what he needs to protect himself as he vacuums

Kermit: (offscreen) "You need to be careful when transporting the vacuum. if you tilt back or use the handle and lift it, work with a partner when possible and always be careful."

Rohan Johnson works with his partner if he tilts it back

Kermit: (offscreen) "Make sure your headlight is secured properly before you begin operating the vacuum."

The 6596Q Worker is sure his headlight is secured properly before he begins operating his vacuum

Kermit: (offscreen) "Also, make sure you pay attention as you vacuum. don't get distracted or lost in the rhythm of the work, or you might not notice a coin, nail, or other obstructions in the way. stay focused and don't go too fast. it only takes a second for an incident to happen and for your life completely changed for the worse."

Rohan Johnson pays attention as he vacuums and stays focused

Kermit: (offscreen) "Remember to be gentle with pushing. don't go too aggressive with the pushing controls. the machine can turn very quickly."

The 35452 Worker is gentle with pushing

Kermit: (offscreen) "Do not make adjustments to the vacuum unless it is turned off and unplugged. also, always keep your hands and feet away from the rotating brushroll, the underside of the machine, the dirt container, and the vacuum bag. again, it only takes a second for an accident to happen."

The 6596Q Worker doesn't make adjustments to the vacuum unless it is turned off and unplugged. also, he keeps his hands and feet away from the rotating brushroll, the underside of the machine, and the dirt container

Kermit: (offscreen) "Do not run the vacuum outdoors or in spaces without ventilation. the exhaust filters contain carbon monoxide, which is an odorless, colorless, and potential lethal trash."

The 6596Q Worker doesn't run the vacuum outdoors or in spaces without ventilation

Kermit: (offscreen) "When vacuuming, be aware of walls or doors that might hit you in the back. always wear your eye protection."

Rohan Johnson is aware of walls and doors that might hit him in the back and wears his eye protection

Kermit: (offscreen) "Finally, remember that the motor and the exhaust system can become very hot during operation. let the machine cool down before replugging it in, making adjustments, or transport."

The 6596Q Worker turns off the vacuum and lets it cool down

### Bystander Hazards

Kermit: (offscreen) "Bystander Hazards. Bystander Hazards are hazards that might hurt people around you."

Text shows Bystander Hazards as Rohan Johnson stops vacuuming

Kermit: (offscreen) "First and foremost, watch for people, whether they are co-workers or clients as you work. people can appear very suddenly and without warning. the 6596Q, 22C12, and 35452 can also move quickly which might not leave you a lot of time to avoid a collision."

Rohan Johnson waves a person who passes him by, then resumes vacuuming

Kermit: (offscreen) "Your ear protection and the vacuum noise may also make it hard to hear what's going on around you. so keep your eyes open and stay alert when operating the vacuum. watch for children in particular. children are sometimes interested in the machine and might approach you."

The 6596Q Worker does what Kermit describes

Kermit: (offscreen) "Even if it's not running, be careful. the brushroll is sharp and the motor can be hot. keep children away from the vacuum and out of the vacuuming area. the brushroll may also pick up heavy or sharp objects like coins and debris. this is another good reason to keep a safe distance from your co-workers and other bystanders."

The 6596Q Worker stops vacuuming and waves his co-worker through who is using his stick vacuum

Kermit: (offscreen) "It's also one of the reasons why we do a site check before we start."

Rohan Johnson does a site check before he starts

Kermit: (offscreen) "It may seem obvious, but it's worth cautioning that you should never, ever take passengers on the vacuum. the 6596Q, 22C12, and 35452 are intended for the operators only. passengers can unbalance the vacuum. they can also lose their own balance and fall off with potentially disastrous consequences."

The 6596Q Worker doesn't take passengers on the vacuum

### Property Hazards

Kermit: (offscreen) "Property Hazards. Property Hazards are hazards that might damage the property, including the vacuum."

Text shows Property Hazards as The 6596Q Worker protects property

Kermit: (offscreen) "Again, toys picked up by the brushroll is a primary hazard in this case. you can break windows with other objects. be on the lookout for objects in your vacuuming path."

The 6596Q Worker is on the lookout for objects in his vacuuming path

Kermit: (offscreen) "You can also damage floors if the height adjustment is too low."

Rohan Johnson makes sure the height adjustment is not too low

Kermit: (offscreen) "If you push too fast or don't have good control of the pushing, you can cause damage to property. make sure you vacuum at a speed you can handle and be careful with turns. losing control of the vacuum can cause serious property damage."

Rohan Johnson vacuums at a speed he can handle and is careful with turns

Kermit: (offscreen) "Needless to say, all of the above can cause to the vacuum as well. damaging a client's property can be a very costly mistake. at very least, you might lose the client. at worst, you could be looking at extremely expensive repairs and even lawsuits. be vigilant and be careful."

The 35452 Worker doesn't damage a client's property

## Transporting The 6596Q, 22C12, and 35452

Kermit: (offscreen) "As we mentioned earlier, it's best to work with a partner. do not attempt to turn the vacuum when transporting it and always be careful to avoid acceleration or de-acceleration as both can cause the vacuum to tip over."

The 6596Q Worker works with his supervisor as he transports the vacuum

Kermit: (offscreen) "When the unit is on the trailer, make sure the vacuum is in the upright position, unplugged, and the cord is wrapped, and the vacuum is secured using straps. if it isn't secured, it can shift, and cause serious damage."

The 6596Q Worker, Rohan Johnson, and The 35452 Worker secure their vacuum cleaners to the trailer with straps

## Conclusion

Kermit: (offscreen) "The 6596Q, 22C12, and 35452 is an effective and powerful vacuuming tool. use the tips throughout the module to make sure you get the most from your vacuum and that you keep yourself and those around you safe while you use it. for further information, consult your owner's manual or speak to your supervisor."

The 6596Q Worker does what Kermit describes, then the Bissell Logo appears at the end of video