Atlanta Civic Center: Bissell 35452, 18M9V, and 21K32 Use and Maintenance Guide Transcript

## Introduction

***Atlanta Civic Center Presents***

***Bissell 35452, 18M9V, and 21K32 Use and Maintenance Guide***

***with Kermit***

Kermit: (offscreen) "Congratulations on your purchase of one the finest bissell vacuums. you may have purchased your vacuum already assembled and ready to vacuum, or you may have elected to perform some basic assembly yourself. those simple assembly instructions can be found in your vacuum manual. you should complete them before watching this video."

Videos show what Kermit describes

Kermit: (offscreen) "While the vacuums shown in this program may differ slightly in appearance or feature content from the one you purchased, the basic operating systems and procedures are the same."

A pictures shows a Bissell 35452 Powerglide Platinum Bagged Upright Vacuum, Bissell 18M9V Rewind Powerclean Bagless Upright Vacuum, and Bissell 21K32 Cleanview Helix Deluxe Bagless Upright Vacuum

Kermit: (offscreen) "This video will talk about safety. it'll show you some of the basic operating features of your vacuum. some simple maintenance procedures you can follow to extend for life of your vacuum, and it will answer some of the most common questions new owners have."

Title shows: A thought about Safety, then Getting to Know Your Vacuum, Before You Vacuum, Vacuuming the Floors, and When you're Finished

## A Thought about Safety

Kermit: (offscreen) "While we design every vacuum cleaner with safety first and foremost, the operators of these machines must ***also*** keep safety first and foremost in their minds, because every year, serious injuries result from the careless, or improper operation of vacuuming equipment. injuries from contact with hot hepa media filters and exhaust systems, contact with the brushroll, from objects picked up and thrown by those brushrolls, injuries, being runover or being backed over, from carrying passengers, from improper operation when doing above floor cleaning, and from collisions with other objects. these are the most frequent ways that consumers get hurt using vacuum cleaners."

Videos and pictures show what Kermit describes

Kermit: (offscreen) "We want your experience with our products to be an enjoyable injury free way, so we'll discuss safety throughout this program. that's why we made this video to help you learn how to use your vacuum the way it was meant to be used. the safe way."

Videos show what Kermit describes

Kermit: (offscreen) "One of the most important rules of safe operation is that ***adults*** or every big boy or girl should be the only operates of a machine this powerful, and every adult or big boy or girl that operates this machine this product should do so wearing the proper attire from safety glasses to good sturdy footwear."

Rohan Johnson wears the proper attire

Kermit: (offscreen) "Also, every adult or big boy or girl that plans on using this product should read the manual. this video is designed to familiarize you with the product. it's not designed to replace the manual. if you should ever sell your vacuum, be sure you give the owner's manual and video to the new owner."

Rohan Johnson reads the manual that came with his 35452 vacuum

## Getting to Know Your Vacuum

Kermit: (offscreen) "Now, let's get to know some of the basic features."

A picture shows some of the features

Kermit: (offscreen) "First, your vacuum handle comes with a release. before you operate your vacuum, you should make sure the vacuum stays in the upright position before reclining it."

Rohan Johnson makes sure the vacuum stays in the upright vacuum

Kermit: (offscreen) "Remember, the 2 screws must be in place and tightened."

Rohan Johnson makes sure the 2 screws are in place and tightened

Kermit: (offscreen) "The dash is laid out for convenience. the power switch flips to the on and off position."

Pictures shows the power switch that are located on the left of the 35452, 18M9V, and 21K32

Kermit: (offscreen) "The 18M9V comes with an automatic cord rewind. it also comes with a button that ***must*** be held when you rewind the cord back on the vacuum. pull the cord out of the automatic cord rewind carefully. if it has a yellow mark, be sure to stop at the cord. do NOT pull beyond the red mark. also, do not allow the plug to whip when rewinding."

A picture shows the automatic cord rewind located on the 18M9V

Kermit: (offscreen) "The 35452 and 21K32 Comes with the cord handle. this allows the cord to be released."

A picture shows the cord handle located on the 21K32 vacuum

## Before You Vacuum

Kermit: (offscreen) "Now that you're familiar with your vacuum, let's a look at the area you're going to vacuum."

A video shows an area that Rohan Johnson is going to vacuum

Kermit: (offscreen) "Before every floor vacuuming project, you should inspect the area to be vacuumed. the first thing you should check is the floors. is it wet, or dry?"

Rohan Johnson inspects the area to be vacuumed

Kermit: (offscreen) "You won't get the quality of vacuum when you expect when the floor is wet. it'll get you an electric shock while vacuuming. if it's wet, wait till it dries out."

Videos show what Kermit describes

Kermit: (offscreen) "Pick up all the toys, any coins, or large strings, anything that could be thrown by the spinning brushroll. your vacuum brushroll spins very fast, nearly 250 miles per hour, and can pick up objects from under the brushroll. and for that reason, there should never be anyone in the area while you're vacuuming, especially children. it's safest if the kids stay away. you should also ***never*** carry passengers of any age with you on the vacuum, or on any of the on board tools. following this simple rule will help you avoid potential tragedy."

Rohan Johnson picks up objects, then, the 18M9V Worker turns off the vacuum and John O'Hurley, William O'Hurley, and Richard Karn get out of the vacuuming area

Kermit: (offscreen) "Finally, check out your doors, and close any windows. you don't want any people to get frightened."

The 21K32 Worker checks out his doors, then, he closes windows before he vacuums

Kermit: (offscreen) "Before every vacuuming job, you should make a few basic safety and maintenance checks on your vacuum."

The 21K32 Worker makes a few basic safety and maintenance checks on his vacuum

Kermit: (offscreen) "Follow the regular maintenance in your manual of course check."

Rohan Johnson follows the regular maintenance in his manual of course check

Kermit: (offscreen) "Be sure to store your vacuum away from any open flames like from a water heater, or furnace in your garage."

Rohan Johnson stores his 35452 vacuum away from any open flames

Kermit: (offscreen) "You should move your vacuum inside to plug it in, but you should never unplug the vacuum while it's running."

The 21K32 Worker moves his vacuum inside to plug it in

Kermit: (offscreen) "Be ***extremely*** careful when the vacuum's hot. in fact, you should actually let it cool for 15 minutes if it's been running."

The 21K32 Worker is extremely careful when his vacuum's hot

Kermit: (offscreen) "Of course, you should make sure there is no dirt on any parts of the vacuum, and if you spill any dirt on yourself, dust yourself off before you continue. the cord is highly electricable, and can erupt into a shock if a source of ignition is nearby."

The 21K32 Worker makes sure there is no dirt on any parts of the vacuum

Kermit: (offscreen) "Your vacuum also comes with a height adjustment that adjusts from 1 to 5 on the 18M9V and the 21K32, and from 1 to 7 on the 35452."

A picture shows a height adjustment

Kermit: (offscreen) "There should be no more than a quarter inch difference between the low and the high carpet."

Rohan Johnson makes sure there is no more than a quarter inch difference between the low and the high carpet

Kermit: (offscreen) "Okay, that does it for the basic checks and maintenance. now that we're familiar with the vacuum, let's start it up and vacuum some floors."

Rohan Johnson does checks the basic and maintenance

Kermit: (offscreen) "The first rule of starting your vacuum is to not start it if you've taken any kind of prescription drugs that could impair your judgment, or reduce your reaction time, obviously, the same goes for alcohol."

Rohan Johnson operates his 35452 without taking any kind of prescription drugs that could impair your judgment, or reduce his reaction time

Kermit: (offscreen) "The second rule is to always start your vacuum in an open well-ventilated area

Rohan Johnson starts his 35452 vacuum in an open well-ventilated area

Kermit: (offscreen) "Also, for safety reasons, your vacuum won't start if you haven't plugged it in."

Rohan Johnson makes sure the 35452 is plugged in

Kermit: (offscreen) "The 35452, 18M9V, and 21K32 features a power switch that should be turned off."

Rohan Johnson makes sure the 35452 is turned off

Kermit: (offscreen) "Either way, the vacuum will turn on if the power is on and it's plugged in."

Rohan Johnson makes sure the vacuum is turned off

Kermit: (offscreen) "Flip the power switch to on, and the vacuum should run."

Rohan Johnson flips the power switch to on

## Vacuuming the Floors

Kermit: (offscreen) "The first thing you should do is test the release handle, then, the operate present safety system. this safety system will shut the vacuum down at any time either the vacuum is on, and you unplug it."

Rohan Johnson test the release handle, then the operator present safety system

Kermit: (offscreen) "To test it, make sure the vacuum is in the upright position, and unplug the vacuum keeping your feet away from the brushroll. the vacuum should die."

Rohan Johnson makes sure it's in the upright position and unplugs the vacuum keeping his feet away from the brushroll

Kermit: (offscreen) "Now turn the power off, plug in the vacuum, flip the power switch to on, and unplug it. again, the vacuum should die."

Rohan Johnson turns the power off, plugs in the vacuum, flip the power switch to on and unplugs it

Kermit: (offscreen) "The power is now on, and the brushroll is rotating, remember, don't put your feet on the brushroll cover while performing the operator control system check. you should never attempt to leave protection of the operator's position while the vacuum is running, and always keep your hands away from the dirt container and the brushroll when the vacuum is running."

Rohan Johnson does what Kermit describes

Kermit: (offscreen) "Before vacuuming for the first time, you should practice operating your vacuum in an open area free of obstacles until you're comfortable with it's operation and all of its features."

Rohan Johnson practices operating his 35452 vacuum in an open area free of obstacles until his comfortable with it's operation and all of its features

Kermit: (offscreen) "The most desirable groundspeed purloined may vary each time you vacuum. it will vary based upon the height and thickness of the floors, the dryness, and even the type of floors. of course, all these factors are affected by the time of year. simply put, you may be able to vacuum faster on some days than on others, but you should ***never*** vacuum at an unsafe speed."

The 21K32 Worker does what Kermit describes

Kermit: (offscreen) "If you experience a pour quality of vacuum, reduce your speed until you find the quality of vacuum acceptable."

Pictures show what Kermit describes

Kermit: (offscreen) "Make all adjustments to the floor speed by changing speeds with a handle."

Rohan Johnson makes all adjustments to the floor speed by changing speeds with a handle

Kermit: (offscreen) "To stop the vacuum, put the vacuum in the upright position, don't forget to flip the power switch to the off position. to stop the brushroll, flip the power switch to the off position. unplug the vacuum and wrap the cord on the 35452 or 21K32 vacuum, or press the automatic cord rewind on the 18M9V vacuum before leaving the vacuum unattended. always wait for the brushroll to stop spinning before getting off. following these starting and stopping procedures will reduce problems when shutting off the vacuum."

Videos show what Kermit describes

Kermit: (offscreen) "Following a few basic safety guidelines will help provide years of safe operation."

Picture with a sign says: Safety First

Kermit: (offscreen) "While operating your vacuum, always stay alert. be on the lookout for coins, stairs, or elevators."

The 18M9V Worker is alert and is on the lookout for coins, stairs, or elevators

Kermit: (offscreen) "If you need to leave the vacuum to move an object, remember to put the vacuum in the upright position and turn it off, or smoke and fire will come from the vacuum causing serious injuries or death. never come close to the brushroll, because your feet can be caught and badly injured by the rotating brushroll."

The 18M9V Worker puts the 18M9V in the upright position and turns it off

Kermit: (offscreen) "Always go slowly around blind corners. you never know what's waiting for you."

Rohan Johnson goes slowly around blind corners

Kermit: (offscreen) "If someone enters the vacuuming area, stop immediately and wait until the bystanders leave the area."

Louie Anderson says: "Steve Harvey approaching!" as Rohan Johnson stops vacuuming and waves Steve Harvey through who passes him by, then resumes vacuuming

Kermit: (offscreen) "Stop immediately if you hit something. shut down the vacuum, unplug it, and inspect the brushroll for any damage."

The 18M9V Worker makes sure he doesn't hit something

Kermit: (offscreen) "The dirt container or vacuum bag must always be on the vacuum and in position during operation, but on rewind models, it will keep you from getting close enough to trim. so, you should trim with the right side of the vacuuming deck on rewind models."

The 21K32 Worker trims with the right side of the vacuum deck

Kermit: (offscreen) "`Always execute extreme caution when backing up, and always look where you are pushing your vacuum. if you should shift into reverse, turn and look behind and down prior to actually operating the vacuum in reverse. keep a close look out for children."

Rohan Johnson executes extreme caution when backing up, and looks where he is pushing his vacuum. he turns and look behind and down prior to actually operating the vacuum in reverse and keeps a close look out for children

Kermit: (offscreen) "You should always use caution when doing above floor cleaning. your vacuum weighs tens of pounds, and you don't want to tip it over. and all you need to do to avoid tipping is to use good judgement. if anything is too high to do above floor cleaning, don't do it with your vacuum or on board tools. but it's also important that regardless of the angle, you never attempt to do above floor cleaning that you cannot do without slipping. doing above floor cleaning should command caution, and you should follow a basic guidelines when doing it."

Videos show what Kermit describes

Kermit: (offscreen) "First, always use a slow gear on a hill, and always use on board tools, never an upright vacuum."

Rohan Johnson uses his Turbo Brush tool when doing above floor cleaning

Kermit: (offscreen) "Likewise, never try to put the vacuum in the reclined position when doing above floor cleaning, and never touch any Turbo Brush rotating parts. by keeping your hands and feet away from the vacuuming parts, you stay in control."

The 21K32 Worker doesn't try to put the vacuum in the reclined position when doing above floor cleaning, then, Rohan Johnson doesn't touch any Turbo Brush rotating parts

Kermit: (offscreen) "Pay particular attention if your vacuum has a dirt container, or vacuuming bag. always make sure they are empty before you vacuum. never carry passengers."

The 21K32 Worker pays particular attention, and makes sure the dirt container is empty before he vacuums

Kermit: (offscreen) "Also, look for drop-offs, stairways, elevators, or stages that may cause the upright to tip over. always stay 2 vacuuming paths away from the hazards. trim those areas with the stick vacuum, or dust buster."

Rohan Johnson stays 2 vacuuming paths away from the hazards with his 35452 upright vacuum and trims areas with the Dust Buster

Kermit: (offscreen) "If the vacuum bag becomes full, ***never*** replace any vacuum bags. instead, turn off the vacuum, unplug it, and wait for the brushroll and all other rotating parts to stop before replacing it with a new bag."

Rohan Johnson turns off the vacuum, unplugs it, and waits for the brushroll and all other rotating parts to stop before replacing it with a new bag

## When you're Finished

Kermit: (offscreen) "There are a few simple maintenance procedures you should perform after each vacuuming."

Pictures show what Kermit describes

Kermit: (offscreen) "Taking this simple steps will prolong the life of your vacuum, and improve its performance."

The 18M9V Worker does what Kermit describes

Kermit: (offscreen) "Each time you finished vacuuming, you should wipe off the top of the vacuum. dirt around the dirt container, the vacuum bag, or on top the brushroll will block air flow into the brushroll and disrupt vacuuming."

The 18M9V Worker wipes off the top of the vacuum

Kermit: (offscreen) "You shouldn't spray the vacuum with a hose before first removing the dirt. the water spray will actually force the clippings further into the guards at the base of the vacuuming mandrel, making the problem worse."

The 18M9V Worker doesn't spray the vacuum with a hose before first removing the dirt

Kermit: (offscreen) "Be extra careful anytime you're working around the vacuum brushroll. they don't have to be turning to cut you. spray off any loose dirt. this will restore the proper air flow characteristics. your owner's manual includes instruction for removing your brushroll."

The 18M9V Worker is careful anytime he's working around the vacuum brushroll

## Conclusion

Kermit: (offscreen) "We have made every effort to provide you with the highest quality vacuum cleaner avalible. we've designed it to be both safe, and convenient, and to provide countless hours of uninterrupted. just remember, your vacuum will only be as safe as the person operating it. so please read and follow all the safety rules in your manual. you can help guarantee that uninterrupted use by performing maintenance at the regularly scheduled intervals. you will also prolong your tractors life by taking the appropriate actions to prepare it for cold weather storage. your owner's manual has more decals on that. when you have questions, refer first to the owner's manual. if you should need further assistance, call our consumer assistance hotline at 800-304-6089."

Vids show what Kermit describes