Frequently Asked Questions

WIP

BASICS

Chief

**Chief**

**Q: How or where I can the view the total statistics of my game?**

A: Your total statists can be viewed through Chief Profile > Stats.

**Q: What do I need to do to increase Rally Capacity and March Capacity?**

A: You can increase your Rally and March Capacity via the following ways:

**Rally Capacity:**

* Upgrade your command station
* Complete research under the battle category in the research lab
* Have troll squad stats, as your march capacity increase, your rally capacity will increase as well.

**March Capacity:**

* Complete march capacity research under the battle category in the research lab
* Upgrade heroes rank (especially legandary heroes) and Headquarters
* Increase VIP levels
* use march-capacity boost under settlement buffs.

**Q: Should I train or upgrade Troops?**

A: Both are essential as the strength of troops is important for both attacking and defending in battle. You have to upgrade your troops to get the latest statistics and train more troops to defend yourself and attack other players.

**Q: How do I get Free Daily Rewards**

A: Through Daily Log-in, Broadcasting Office (Bind email address), Intel Post (Final Hope transmission), Daily Intels, Claim Daily VIP rewards, Watch streamers, do tasks for particular events, and daily claim rewards in bundles offered in-game.

VIP

**VIP**

**Q: is the VIP discord mail legit?**

A:Yes, the system mail you get (ONLY INGAME THOUGH) is legit. Be weary though, please quintuple check if you message the correct person, as the questions they ask to verify it's you mimic the answers one would need to recover his/her account. MAKE SURE YOU CHECK THE DISCORD HANDLE VERY THOROUGHLY! We do not know the actual requirements to get invited to this discord, and that will not be disclosed either.

**Q: If a player has reached VIP 12, why have they not received an invite to the VIP discord?**

A: Not all VIP 12 will receive an invitation to the VIP server. Certain thresholds have to be fulfilled, not just their VIP level. Only those who are eligible will receive an invite

Find out more about VIP here.

Platforms: IOS, Android, PC

**Platforms: IOS, Android, PC**

**Q: How do you update State of Survival on PC?**

A:Once android have confirmed there is an update, close all the apps and reopen. The update should automatically commence.

**Q: I'm unable to claim giftcodes on my IOS/Apple device!**

A: Giftcodes can be claimed on the Official State of Survival Gift Redemption Center by entering the code and PlayerID.

Account

**Account**

**Q: I bought a bundle but didn't receive it, what I should do?**

A: Do not be panicked! Screenshot the screen of bundle you purchased, as well as receipt of the bundle, to customer support in-game, you can contact customer support through State of Survival's official Facebook page or via email at sosgame@kingsgroupgames.com

**Q: What is the repair game button used for? How do I access it?**

A: Sometimes during an update, your connection may cause issues with the data when downloading. By clicking on the repair game button, all corrupted data will be removed, and the game will close. Be advised you will need to re-download the additional resources before accessing the game.

**Important: You will need to ensure your account has been bound before proceeding to avoid game lost**

The repair game function can be accessed by pressing on the avatar > settings > Repair Game or alternatively, the option is also available while the game is loading.

**Q: How do you delete a character?**

A: You can do this by filling out the "Request form of account deletion" form in the self help part of the FAQ section in game.

**Note: Make sure you select the “delete one character” option or it will delete the whole account!**

**Q: How do you delete an account?**

A: You can do this by filling out the "Request form of account deletion" form in the self help part of the FAQ section in game.

**Q: Is there a way for a player to check the history of their upgrades for gears?**

A: Yes, in Help & Support some limited history can be viewed of the levels and dates of upgrades.

Stores

**Stores**

**Q: Why can't I see the Diamond/Cash Store?**

A: Your store will be on whatever was set. To switch Stores tap on the Cash/Diamond Store button on the top right on your screen.

**Q: Is the ability to purchase and use Diamond accessible by all regions/countries**

A: The Diamond Store is unavailable on certain platforms such as playing via the Huawei Appgallery or Facebook.

**Q: How does the Weekly Card Purchase for |Lightweight Plasma Cores work?**

A: When the Weekly Card is made available in the store, the “Available Until” timer to purchase counts down from 6 days. Once a player makes the purchase, they immediately receive 5k biocaps and the counter changes to “Event Finishes in 30 days” to allow for sufficient time to obtain the 7 days of logins. The 420 lightweight plasma is distributed & collected over the course of those 7 days.

**Q: When does the Weekly Deals Store arrive in a state?**

A: The weekly deals store usually opens when a state reaches around 38 weeks.

PTR

**PTR**

**Q: How can I register for PTR?**

A:For the time being, the PTR application will be available whenever the game team is testing new features. The application will generally be shared in our official discord, so make sure to follow us !

Alliance and State

State Related

**State Related**

**Q: How can I change state?**

**A: There are two options in the game to change your state:**

Firstly with a fresh account:

* It should be less than five days old
* You must be HQ4 to get the rookie relocator on your mail
* You need to unlock wilderness
* You must be below HQ7

or Be inactive for 61+ Days and the game will give you options to move state. For moore info about Recall Event, click here.

**Q: Where can I get more information regarding Merges?**

A: Click here for information on State Merges.

**Q: When do new states open??**

A: New States open when the previous state is close to being full.

**Q: How do I find out how old my state is and when events and new equipment are being released in my state?**

A: Our wonderful team has gathered together information on how you can determine your state age and when events will open in your state here - State Ages & Calendar.

**Q: When will Level 9 Resource Tiles be unlocked in each State?**

A: Level 9 tiles are released with Plasma 1-3 (70th day).

**Q: What happens when a player is force evicted by the governor?**

A: When a player undergoes forced eviction, their settlement is removed from that location.

If they are in an Alliance, their bp would still count towards SVS matching, they will still appear on the Alliance list and their alliance members will be able to see their “invisible” location. Their settlement cannot be reached for events such as horde or reinforcement until the evicted player logs back in which will trigger their settlement to respawn.

Alliance - Leadership, Resources & Buildings

**Alliance - Leadership, Resources & Buildings**

**Q: How can the R5 position be transferred to another player?**

A: The current R5 can choose to promote another player to the r5 position. Leadership can be transferred to any member in your alliance (be aware: you won't be able to take it back yourself! The new leader needs to transfer it back!).

To transfer leadership (R5) to a member follow those steps:

* Open the Member list
* Choose the member and click their profile
* Use the button "Transfer Leadership"

A Security message will ask you, if you are sure to transfer leadership to this member. That's your last chance to cancel and re-check or make up your mind. Once pressed "confirm" the leadership will be transferred.

In the case of an inactive r5 who has not logged in the last 7 days, the option will automatically appear in “Alliance" -> "Manage" -> "Replace Leader". It will cost 200 biocaps and there will be no prior notification that anyone in the alliance has to option to obtain this.

**Q: What are the gems at every member on members list and how to obtain gems?**

A: The gems are a daily activity tracker for single member in within an alliance. Every reset the gems will be reset too. The player will have to obtain gems during the day to reach the "full-activity" level.

There are 3 different ways to obtain gem-points during the day:

* Daily tasks
* Donations to alliance tech
* Timer help to alliance member

Gems are divided in three different categories:

* Grey gem: 0 to 24 points (player been barely active or inactive during the day)
* Red gem: 25 to 49 points (player did a minimum on dailies)
* Full green gem: 50 to 74 points (player been mid-active, fulfilled some daily tasks and/or donated to tech and/or gave timer help)
* Green gem with golden framwork: 75 to 100 points (player fulfilled most of daily tasks, donated to tech and/or gave timer help)

**Q: In Alliance Research, what is priority for and how is it activated?**

A: R4/R5 are the ones who select the priority in Alliance Research and that controls the bonus when members contribute to that category

**Q: Which States have Analysis Centers?**

A: State 242 and newer

**Q: Do Analysis Centers benefits stack?**

A: Yes, if different levels. However analysis centers of same type and level do not stack.

**Q: Can my troops die in an Analysis Centers fight?**

A: Yes. Level 4 Analysis centers can cause up to 10% dead. Other analysis centers can cause dead troops if a players hospital is full.

**Q: Will Analysis Center benefits take effect on SvS during warfare stage?**

A: They do not since it belongs to territory buff.

**Q: Does Analysis Center buff work in Reservoir Raid (RR)?**

A: No. The buff from Analysis Center is a territory buff. Since RR is located outside of normal state territory you will not receive any benefits until returning from RR.

Events

PvP

**PvP**

**Q: How can troops be retrieved quickly after enlistment?**

A:

* Do daily activities such as Intels, Infected Rallies, Resource Gathering, and so on.
* Make sure your hospital are empty.
* Remove 'healed' troops as many as you can from enlistment.

**Q: What should I do to stop a player in my state from attacking me and my alliance?**

A:

* Having a strong group of troops for denfense.
* Activating settlement buffs like peace flare and Recon Jammer.
* Upgrade your barricade and fix it if it gets damaged.
* Use Patrol heroes for your settlement defence.
* Reinforcement by alliance members.
* For more tips on how to defend your settlement, click here.

**Q: If a player gets attacked and defeated while gathering will they gain any of the resources from farming ?**

A: No, the defeated player who was gathering at the tile will not be credited any resources farmed.

Reservoir Raid & League

**Reservoir Reaid & League**

**Q: How is the Reservoir Raid Match decided?**

A: The algorithm searches for an alliance that has at least as many Raid Points as the registered members to become the opponent. It also considers each registered player's battle capability.

**Q: Does the Christmas Cheer buff work in Reservoir Raid?**

A: Yes the Christmas Cheer talent, specifically called The Healing Light released Christmas 2021, does work in rr.

*Note: No. of troops healed varies by level of upgrade achieved during that event.*

**Q: When do water tanks appear in Reservoir Raid?**

A: Water tanks appear thrice, when 36 min, 26 min and 16 min are left on the rr counter.

**Q: Can a player leave their Alliance during Reservoir Raid?**

A: If the player has not been registered for RR, yes they may leave as normal.

If it is during the period of registration, an r4/5 may uncheck their name for registration as participant/reservist so they may exit the alliance.

Once a player has been registered and registration is over, the player is locked into the Alliance until the reset after all RR has been played that weekend.

**Q: When can the Reservoir Raid Talent System be initiated?**

A: Currently the Talent system is active right at the start if the battle. Players may use the prep time to choose their rr talents just before the Reservoir Raid battlefield opens.

Read more about Reservoir Raid here or Reservoir League here.

Alliance Showdown

**Alliance Showdown**

**Q: Does activating the 2-12 hr buffs have effect in Alliance Showdown?**

A: Yes, they do.

**Q: If a player leaves the Alliance what happens to their showdown registration? Can they return before it ends to receive rewards?**

A: The alliance still benefits from their registration and position in the lane but no rewards are received by the player who left.

If the player returns to the Alliance during Showdown they will resume receiving their rewards and rewards for the Alliance ranking in Showdown.

**Q: Why are the Master Tier 2% Attack Buff for HQ skin and 2% Attack Buff for Frame not reflected in the tally of Benefits with the other skins, frames and marches?**

A: The Master Tier Attack Buffs are given to the Alliance for 21 days upon achieving that level of Showdown. Therefore they belong to the Alliance and are not shown in the individual player’s tally of Benefits. They are in effect as long as the player is in the alliance and are reflected in the battle reports.

**Q: What influences your score in Alliance Showdown?**

A: The point calculation takes EVERYTHING into regards. This includes, but is not limited to:

* Chief gear
* Heroes
* Troops
* Hero gear
* Boosts

Read more about Alliance Showdown here.

Alliance Throwdown

**Alliance Throwdown**

**Q: What happens if an alliance places in the top 3?**

A: If any Alliance places in the top 3 with points level 8 or above they will move on to the next tier. If an Alliance has low point levels or is one of the bottom 3 alliances in their current tier they will be moved down to the tier below. Note that if you are a beginning alliance and have a low point level you will continue to stay in the Rookie Tier.

**Q: How does a player tell how many solo points and alliance points they have?**

A: Upon entering the Alliance Throwdown screen it will give the player the current Tier they are in, underneath the Tier icon there will be two boxes one for Solo and one for Alliance. Upon clicking on the solo icon a pop up will show with the names of all fellow alliance members and their current place and number of points they currently have and number of challenges they have completed or not completed.

**Q: What happens if a player joins Throwdown and leaves? What happens to the player‘s points and rewards if he does or does not return before the end of Throwdown?**

A: A player is only allowed to join one Alliance’s Throwdown each event. If he does not return, he forfeits points and rewards but the original Alliance benefits from the points he scored for the Alliance Total. If the player returns to the Alliance before the end of Throwdown, they may continue their progress and obtained rewards as normal.

**Q: Why am I unable to claim points with the Alliance Throwdown event**

A: This is usually due to Players switching alliances after throwdown has started and have clicked on anything in the event. The tasks they can't claim are the ones from the throwdown tier in the alliance they were in before (lower tier, have lower points required to reach targets).

Read more about Alliance Throwdown Here.

Influencer Trap

**Influencer Trap**

**Q: Is there a way to see the ranking of Alliance Members scores in the last Influencer Trap?**

A: The top ten hitters of the last trap can be viewed by clicking on Rewards > View Damage on the Influencer Trap Screen.

**Q: At what State Age does the Trap unlock?**

A: 4 weeks is typical for new states to open their first trap.

**Q: How can i benefit from Trap if i am not able to be online to participate when it opens?**

A: Players in the alliance will still get Kill Rewards if they donate Energy Cells to the trap prior to it being opened even if they are offline and do not participate in Trap Rallies. For this to occur that trap level needs to be defeated.

**Q: Why can I not reserve a time for trap opening in the following week?**

A: Trap is a 7 day event which means you need to wait for reset when Monday starts to reserve a time for the upcoming week.

There's a timer on trap event in events billboard. You can't reserve opening time on Saturday or Sunday for next week when timer end Sunday reset.

Read more about Influencer Trap Here.

Infected Horde

**Infected Horde**

**Q: Can I lose troops during the Infected Horde?**

A: Yes unfortunately. If the hospital is full or gets filled then you start losing troops even though it is the horde event. However, some of those troops should end up in enlistment.

**Q: Why have I not received my personal horde rewards?**

A: This can have 2 issues: A. The rewards can be slightly delayed. Please advise the player to have patience.

Send in a ticket if the player has not received the rewards after 24 hours,

OR B. the player is outside of the top 550 (state-wide) and will NOT get personal rewards.

**Q: Will I get the rewards if I leave my alliance and join a new one after the horde ?**

A: No you won't receive the alliance rewards as well as solo rewards.

**Q: For States with more than one Alliance HQ, which one will the infected horde hit?**

A: The HQ in the Plains.

**Q: What are some differences between regular horde and Fungal Insurgence horde?**

A: Fungal Insurgence horde is stronger, it has 25 rounds with no random Alliance rounds, each member will be attacked at every round except 10, 20 and 25 which are Alliance HQ rounds.

In Stage 2, a Fungal boss will appear near the Alliance at the end if the horde for 20 minutes. Each member has 5 attack chances even if it is defeated early it goes through the timer like Trap.

**Q : What happens when Azurtane Heist and Horde run concurrently?**

A: Members who are in Azurtane when the horde is opened will not obtain any points for the duration that they are in Azurtane. They may still be chosen for the special round attacks but the alliance will not be able to send them reinforcements for points.

Read more about Infected Horde Here.

Flash Duels

**Flash Duels**

**Q: Why is Flash Duels not showing up yet?**

A: A colosseum season always starts with a new hero season. A season generally lasts 12 weeks and the event is open every Monday and Tuesday

**Q: How old does a state need to be for Flash Duels to become available**

A: 13ish weeks or so with the launch of the new hero gen.

**Q: Is there a cooldown on Flash Duels if you move the Colosseum?**

A: No there isn't.

**Q: When will we get our rewards from completing the flash duels?**

A: Rewards are distributed at the end of each week.

**Q: Is there anything we can do to increase our chances at winning?**

A: All statistics are effective in this event so using war chief talent and skills such as mega march and settlement buff will help improve your strength if you are struggling to beat the infected.

Read more about Flash Duels here.

Alliance Duel

**Alliance Duel**

**Q: How many stages does the Alliance Duel have?**

A: The event has 3 stages - Preparation, Declaration and Warfare

**Q: How long is the warfare stage?**

A: 1 hour.

**Q: What is the truce time during the event?**

A: The selected truce time provides 12 hours of peace during which no alliance will be able to attack you or your buildings.

**Q: How is truce enforced during the event?**

A: Truce times is selected by leadership during the preparation stage and opponents will not be able to declare war on you during these selected hours in the declaration stage. If no times are selected, your alliance is considered open for war all day.

Truce cannot be enforced during the final round.

**Q: How long does the Alliance Duel Last?**

A:The Alliance Duel will last till the last week of Migo Season, so there will be 9 Duel fight in total. And in the last round of Alliance Duel, alliance can't use Truce feature to avoid the last round of Duel fight.

Mining Mayhem

**Mining Mayhem**

**Q: How often will Mining Mayhem occur?**

A: Mining Mayhem happens once every 4 weeks.

**Q: What if I have enlistment or wounded troops? Can I join MM? Will my troops die in MM?**

A: Yes. You can join MM even if you have wounded troops or troops in enlistment. Troops in MM do no affect your real troop count. You can attack settlements in MM without losing your real troop count. When your alliance first enters MM on Day 1 your true troop count is recorded and that will be your total troop count through the entire event and that is all the troops you have at your disposal. Imagine it like RR every single day and your initial troops on Day 1 is the total amount of troops you will have for the entire event and any wounded you gained along the way will reduce your total MM troop count.

Example:Lets say I have 5 million troops on the Day before I first enter MM. The next day on Day 1 I kill off 1 million of my troops, I will only have 4 million when I enter into day 2 and if I kill another 1 million on day 2 I will have 3 million left on day 3, and so on.

**Note: YOU WONT HAVE PERMANENT LOSSES IN MM BUT LOSING TOO MANY TROOPS IN MM WILL LOWER YOUR CHANCE AT WINNING THE FINALS**

*Credits: thepridepig*

Read more about Mining Mayhem here.

State vs State (SvS)/State Warefare

**State vs State (SvS)/State Warefare**

**Q: What is the minimum HQ level to give SvS vouchers?**

A: Hq 3 is the minimum level to join an alliance and to give the alliance vouchers. Note: Currently HQ 5 is the minimum HQ level to be visible on State Chat.

**Q:How do states qualify for State vs State (SvS)?**

A: Once a state reaches 14 weeks old it will qualify for state vs state.

**Q:When does State vs State take place? When is SvS?**

A: SvS is every 4 weeks. The Schedule is a follows Survival of the Fittest, Capital Clash, Alliance Throwdown and Reservoir Raid, then SvS.

**Q: How can I earn points during warfare stage?**

A: You must relocate to the grey zones of the Facilities and the Capital to obtain points. You cannot attack from a hive. Occupy the designated buildings in the defending state to gain State Points.

The following points can be earned during the warfare stage:

* State Points: Occupy the Capital or the Fortified Facilities.
* Solo Points: Kill enemy troops at the Capital, Towers, or Facilities. Attack settlements with a level similar to your own (three-level difference within your strength zone).

The Solo Points Ranking and the Alliance Points Ranking each have their own reward ranking.

**Q: How do I win warfare stage?**

A: The winner is determined by the total number of points earned in the three rounds, If both States' points are equal and not zero, the defender is declared the winner. If both points are zero, it is considered a draw.

You must relocate to the grey zones of the Facilities and the Capital to obtain points. You cannot attack from a hive. Occupy the designated buildings in the defending state to gain State Points.

Read more about State vs State (SvS)/State Warefare here.

King of the Hill

**King of the Hill**

**Q: When does King of the Hill unlock in a state?**

A: The event is available once a state is around 13 weeks old.

**Q: Is registration required and how many players in the Alliance can play KoH?**

A: Registration is for up to 2 teams (Legions) with 20 per team for a maximum of 40 players. There are slot selections but to date it is common to get a time not selected at all.

Read more about King of the Hill here.

Survival of the Fittest (SoTF)

**Survival of the Fittest**

**Q: When do states typically get SOTF Bloodsport instead of SOTF?**

A: States will transit from regular SOTF to SOTF Bloodsport when World Event is starting.

**Q: What are the badges of Hope in Sotf Bloodsport and how do I earn them?**

A: Survival of the Fittest: Bloodsport is a 7 day event where you compete with your state and across states for points. Each day, you can achieve 2 x Badges of hope by hitting points targets in Sotf. These give rewards and fragments for the latest hero generation your state is on.

Read more about Survival of the Fittest (SoTF) here.

Capital Clash

**Capital Clash**

Read more about Capital Clash here.

Fortress Fight

**Fortress Fight**

Read more about Fortress Fight here.

World Event/MIGO

**World Event/MIGO**

**Q: Why am I unable to claim points with the Alliance Throwdown event?**

A: A: This is usually due to Players switching alliances after throwdown has started and have clicked on anything in the event. The tasks they can't claim are the ones from the throwdown tier in the alliance they were in before (lower tier, have lower points required to reach targets).

**Q: With Migo, when will a State have their SvS?**

A: States will have SvS on week 3, 7 and 11 of MIGO. [For example, if Migo begins April 26 (week 1), then SvS will be the week of May 10 (week 3)].

**Q: Does Underground Exploration occur more than once in MIGO?**

A: The MIGO event is an interstate event of 5 states, including a MIGO chat channel of these 5 states combined. Players and alliances compete against each other in completing tasks and upgrades.

**Q: For MIGO RL rewards, will RL players get their rewards as well even though it specifies RR in MIGO CLUE?**

A: A: RL players will get their rewards with their applicable buff %. Of note, this is not immediately obvious. They will receive up to 24k according to their scoring tiers in their rewards stash in the Event Billboards building (stam drop collection building). They will then also be able to see the info buff for RR MIGO Clue applied directly to their Glory ranking. Therefore there is no loss to RL players.

**Q: Do the MIGO Alliance Warfare CC buffs stack for each member of the Alliance that unlocks it?**

A: A: Yes, there are 4 MIGO buffs that affect CC warfare as an Alliance. They pertain to damage, defense, attack and health. These MIGO CC buffs are counted in the alliance you are in immediately when you upgrade the right elements in your MIGO station.

**Q: Where will the Wall Destroyer port an invader, back to their own state?**

A: The Wall Destroyer will port you somewhere within the State where you were attacked, not back to your own if you were invading.

**Q: Will the Wall Destroyer be available during SvS if only one state has MIGO?**

A: No.

**Q: What is the period of cooldown for a player who gets ported out by Wall Destroyers?**

A: A: Players will be immune to Wall Destroyers for about 12 hours.

**Q: What is the minimum age for a State in order to obtain MIGO Event?**

A: A: A state has to be 13 weeks old for MIGO.

**Q: Q: What event relates to “Featured” in the Metamorphix?**

A: A: For state 1-1014 gain points and ranking by participation in “Alliance Duel”. If you are in state 1015-1086 or 1099-1158, you will get points from “Escort Mission”.

**Q: In Metamorphix does the Alliance Duel points and repellent reset weekly or do we have the entire months it states to obtain the reward?**

A: A: It resets weekly, a coin needs to be used in order to obtain full rewards if you do not obtain enough Merit points (100k) in your Alliance Duel that week.

**Q: Does Featured Migo Points refer to Alliance Dual Points?**

A: A: Yes, if that is current event that is currently on.

* Alliance duel gives feature MIGO points to states from 1-1014
* Younger states have Escort Mission

**Q: Will the Apocalypse Survival Guide books be retained once Migo ends?**

A: Yes, it will be permanent.

Azurtane Heist

**Azuretane Heist**

**Q: If I click the "Give Up" button, will I be able to re-enter the game or re-register for a new time-slot?**

A: Unfortunately, if you have click on give up, you will not be able to re-enter the game or re-register for a new slot.

Read more about Azurtane Heist here.

Survival Royale

**Survival Royal**

**Q: How often does Survival Royale occur?**

A: The event will be held every 2nd week, alternating with Azurtane Heist. It will last 4 days each time in 2 daily slots —0:00AM-4:00AM (UTC) and 10:00AM-24:00AM (UTC).

Read more about Survival Royale here.

Effortless Progress

**Effortless Progress**

**Q: Where can this event be found and does it reoccur?**

A: Like the Plasma Lab it can be found in the Rewards Center tab. There is no definitive information on whether this event will reoccur. Given the content it is most likely.

**Q: What is Effortless Progress all about?**

A: It offers several choices of paths to take at a 30%-50% reduction requirement of items needed.

**Q: Is a purchase necessary to activate Effortless Progress?**

A: No, but a selection of Paths must be made to activate the reduction.

**Q: Will the plasma development chosen in also reduce the light plasma you can use for T11 research?**

A: Yes, it reduces green plasma too if the Plasma Development path is selected.

Read more about Effortless Progress here.

State Transfer

**State Transfer**

**Q: Are invitations sent by the Governor of a Leading State subjected to the Power Limit?**

A: Yes.

**Q: Will I retain my SOTF ranking for rewards if I transferred state during the state transfer event?**

A: You will not retain your current ranking when transferring to the new state as your points will be reset to 0 in the new state. However a player has reported that he has received both final rewards - person and state for both his previous state (ex-ranking) and current state (rankings).

**Q: If you received a gov invite, can you move immediately if you have the passes? Or do you need to wait till free transfer commences?**

A: You will need to wait until Stage 3 of the event starts. When you click on a state there’s a timer at the bottom that says when migration starts (that’s for everyone including invited players).

**Q: What happens to unused Keys for the Crates of Hope at the end of SotF?**

A: A standard Crate of Hope will be sent in mail. This specifically will not contain any HQ skins.

Read more about State Transfer Event here.

Settlement

Settlement Buildings & Plasma

**Settlement Buildings & Plasma**

**Q: When will I unlock Plasma 5-10**

A:

* Plasma 5 approximately can be unlocked when a state hits +-22 weeks Old.
* Plasma 6-8 approximately can be unlocked when a state hits +-43 weeks Old
* Plasma 9-10 approximately can be unlocked when a state hits +- 64 weeks old.

**Q: When do States unlock the Purification Center?**

A: When a State reaches approximately 43 weeks the Purification Center will open. This coincides with the unlocking of Plasma 6-8 in that State.

**Q:When will a state get the new plasma buildings if they do not complete the New Technology Blueprints event?**

A: The Institute of Plasma opens at reset, the next day when the event is over.

**Q: Why is the enlistment office not showing how long it will be till I can claim my enlisted troops “available instantly” on the higher layer?**

A: Currently the new graphics mode does not show the timer. If the player switches back to the old graphics mode they will be able to see that countdown.

Statues

**Statues**

**Q: Do multiple statues buff stack in a settlement?**

A: Yes they do stack.

**Q: Can we have 2 statue visual effects at the same time?**

A: Only one statue visual effect can be applied at a time. For the visual effect you want, you'll need to hide the other statues and keep the statue with the visual effect you want in the settlement.

**Q: How do I increase splendor on the new Paradise Isle?**

A: Move and place all upgradable statues on the new island including other qualities with the fire icon. Statue qualities: precious, exquisite and valuable will increase splendor.

Settlement Buffs

**Settlement Buffs**

**Q: Where can the specific gathering speed and resource production of a settlement be found?**

A: By selecting your profile picture and then by selecting Stats and scrolling down, the exact percentages of each resource gathering can be viewed.

**Q: How do I protect my settlement when not in game?**

A: At the most basic level you can deploy a peace flare.

**Q: What are Settlement Bonuses and what do they do?**

A: A: Settlement Bonuses are found in game when you click on your HQ. There are two types:

* Combat - these are useful to activate during PvP attacks/defence or events like RR, Capital and MM where you can boost your stats.
* Development - these are useful to activate before you start a long construction/research task. You can also boost your gathering speed. The buffs will need to be activated before you begin any construction/research/gathering as they will not take effect when the event is in progress.

Click here to find out more about Settlement Buffs.

Equipment

Skins - HQ Skins, March Skins, Frame Skins and Title Skins

**Skins - HQ Skins, March Skins, Frame Skins and Title Skins**

**Q: Are settlement HQ skins stackable for added % benefits like defense and attack?**

A: Yes, skins are stackable however, a temp skin and the permanent version of that skin cannot be stacked together.

**Q: Is there a HQ skin stack limit for the buff % for defense, attack HQ and the speed up % for March Skins?**

A: Yes, hq skins are limited to 50% attack, 50% defense and the march skin speed is limited to 125%.

**How do I craft and activate new Sentinels?**

A: In the HQ screen, on the sentinel drop down, select the skin you would like to craft and tap on Go. It will bring up how to craft and you craft from there.

**Q: How do I craft the Sakura Warrior HQ Skin?**

A: To craft the Sakura Warrior Skin, you will need to own 2 Cyan Warriors skin un-activated.

There will be a craft option after clicking on the Sakura Warrior skin if the below criteria are met.

**Q: Do Sentinels provide a buff?**

A: Yes, they each provide 3% Health and Lethality.

**Q: What is Morale and how is it attained?**

A: Morale is the new additional limit to power factor that adds overall stats to the player.

**How to Acquire Morale and its Effects**

When there is a conflict between two armies, the army with the higher Morale gains an advantage. In the game, before a battle takes place, the relative Morale of each army is compared, and the army with the higher Morale gains a Damage Bonus of 10%. This bonus is effective for Heroes, Troops, the Behemoth, and Aircraft.

Morale is unlocked by completing Collection Sets. Go to Collections and then tap on the Collection Sets image in the middle of the screen to view the Sets.

Once you enter the Collection Sets screen, you'll see a number of Sets. Tap of each of these to find out about them and the Bonuses and Morale they offer. Note that the Tier for each Set is determined by the lowest Tier of the corresponding Set Pieces.

*Note: You can view your Morale and the Morale of your opponent on the Battle Reports following each battle you engage in.*

Hero Gear, Chief Gears and Chief Badges

**Hero Gear, Chief Gears and Chief Badges**

**Q: When will a State be able to obtain Red Chief Gear?**

A: When a State reaches 24 weeks, they will be able to access Red Gear.

**Q: What is the Certificate of Honor and where can it be found?**

A: The Certificate of Honor can be bought in the World Event (Migo) Store and is used for red Chief Badges. It can be part of the rewards for using Precision Chips for Supply Exploration during the world events. Most recently also being sold in Lucky Slot store.

**Q: How can I use the Chief Badge Fast Pass?**

A: To option to use the Chief Badge Fast Pass will be available once you have selected which badge you would like to upgrade on the Badge Screen.

Read more about the different gears available:
Chief Badge
Chief Gear
Hero Gear
Certificate of Honor

Aircraft

**Aircraft**

**Q: What are the aircrafts available?**

A: They are:

* Aircraft - Stinger Attacker and
* Helicopter - NHI Ni-1 Yastreb

**Q: How do I get the Stealth Aircraft Module?**

A: To obtain the Stealth Aircraft Module, your helicopter will need to be upgraded to Level 100.

For those who don't have it maxed or up to Level 100 has an upgrade component option to assist them with reaching the level. This can be used for both aircrafts:

If Helicopter (gen 2) has reached the level the Stealth Aircraft Module will unlock showing this option.

Once both aircrafts reach max you get this option:

Read more about Aircraft here.

Behemoth MK I & II

**Behemoth MK I & II**

**Q: Is it possible to send the Behemoths in the march to gather?**

A: Yes. Unlike other marches, the game default excludes the Behemoths when a “gather” march is initiated. They can be added manually to the march when the Behemoth 60/20/20 formation is selected.

**Q: When is Behemoth in my state available?**

A: Behemoth I (monkey) is available at the state age of 50 weeks, Behemoth II (T-Rex) is available at the state age of 72 weeks.

Read more about Behemonth here and Behemonth MK II here.

Special Force Engine

**Special Force Engine**

**Q: When will slots be unlocked so Energy Conversion Units can be installed?**

A: Slots will be unlocked at the following Troop Training Building levels:

* 1 at plasma level 8
* 2 at plasma level 9
* 3 at plasma level 10
* 4 at plasma level 11

**Q: What is the purpose of Energy Conversion Units?**

A: Troop buildings with Energy Conversion Units installed provide additional bonuses to their corresponding troop types. The bonus is the sum of the bonuses provided by the units installed in that building. Energy Conversion Units only affect Troops for the building it is installed in.

Tempest Arms

**Tempest Arms**

**What can Tempest Arms do?**

A: Two Tempest Arms can be equipped on each Hero, one for Attack and one for Defense, significantly boosting their Power.

Tempest Arms currently come in three qualities: Rare, Epic, and Legendary. Each Arm offers fixed stat bonuses and comes with additional stats and unique skill for the specific Arm.

Each Arm unlocks one stat bonus upon acquisition. Additional stat bonuses are unlocked at levels 4, 7, and 10 through Arm enhancement. \*Note that 2 stat bonuses can be unlocked for Rare Arms, 3 for Epic Arms, and 4 for Legendary Arms.

Tempest Arms of Epic quality or higher can be ascended to unlock Arm skills after reaching Lvl 10.

Note: Tempest Arms cannot currently be equipped for Heroes who resonate other Heroes. These Heroes are only able to gain the effects of Tempest Arms for the Hero they have resonated.

Heroes

Heroes

**Heroes**

**Q: Where can I find Ray and Rolex, as well as Lucky?**

A: In the older states, you can get fragments if you buy the VIP bundles. In the newer states, you will be able to get Lucky Fragments via a Voucher Event and Ray & Rolex via Survival of the Fittest.

**Q: Does Becca need to be inside the settlement for her buffs to be active?**

A: No, it does not matter if Becca is in the settlement or out in a march, her buffs are active.

**Q: How does the Hero Training Area Work?**

A: The hero training area automatically takes the 3 highest level heroes and uses them as "Trainers." They will give the lowest of the 3 heroes levels an apply it to any hero in the Hero Training Area. This will give them the appropriate march capacity and explorer trail stats of a level 80 hero, even though they may actually only be level 20. Note: Military Stats are tied to rank and will not be boosted by the Hero Training Area

**Q: How does the Hero Level Reset work?**

A: This area of the Hero Training Area allows a player to reset the level of any hero. That hero's experience will be converted into EXP books that can be applied to any hero. Heroes can either be assigned to the hero training area or not. Any hero can be reset. Note: The more a hero is reset, a cooldown is applied. The maximum length is a 7-day cooldown. When you reset a hero, you get all exp back.

Read more about heroes here.

Limitless Heroes

**Limitless Heroes**

**Q : Are the limitless potions for Gen 1 the same for Gen 2?**

A: Yes the limitless potions are the same ones.

**Q: How do I use Legendary Hero Fragments with the limitless heroes?**

A: When on the skill upgrade screen you need to manually click and use all specific hero frags first then click the “+” to get the button to get the convert gold frags button to pop up. Click that then you can convert general gold frags to specific ones and use those in events to get points.

For Gen 7-12, it gives completion capsules though not frags.

**Q: Is there a way to use/convert specific frags of gen 7-12 heroes after the update to Limitless? What can the players do with them?**

A: These fragments can be used when upgrading their skills.

Resonating Heroes

**Resonating Heroes**

**Q: Will Daryl and Joker fragments be made available again?**

A: No, Daryl and Joker will not return due to copyright issues since the event is now over.

**Q: How do I resonate Resonating Heroes?**

A: To resonate with a hero, click on the Resonating Hero -> Advanced Resonate -> Available Heroes to choose from.

**Q: What are Resonate heroes and how do they work?**

A: Resonate heroes are used in conjunction with your generation heroes. They tend to have valuable skills and when you pair resonating heroes with your highest stat “generation” hero, you get the benefits of the resonates skill plus the stats of the generation hero.

You need resonate hero fragments to upgrade the skill of that particular hero. Each upgrade is represented by a star like the picture below and the lowest level is 1 star, the highest 7 star. The bp of the resonate hero matches whomever they are paired with, provided you have unlocked the resonate hero skill level to level 4 and above to retain 100% stats of the generational hero they are paired with.

You are able to resonate and de-resonate these heroes easily and there is no cool-down nor does it cost anything.

Hero Appointment Feature

**Hero Appointment Feature**

**Q: How are the unlocked bonuses in Hero Appointment shown in battle reports?**

A: When unlocked, they show up as per Flag Bearer example below:

Launching a rally in battle will reveal the following:

*For the Armchair and Vanguard bonuses, these will not appear on separate lines, but will go into the hero infantry/hunter/rider health & lethality stats.

Credit: QueenofHearts*

**Q: Where can I find hero appointment materials?**

Read more about Hero Appointment here.

Research

Plasma Research

**Plasma Research**

**Q: Do all plasma cores get returned when upgrading a plasma building?**

A: No, you get 50% returned. 50% is lost.

**Q: When will Plasma 4 and Plasma 5 become available for new states?**

A: Plasma 4 and Plasma 5 will be available in states once they are 22 weeks old.

**Q: What is the effective range for the Plasma Ammunition Defense System?**

A: The effective range for the PADS defense system is 5 kilometers from the main settlement. Which means a Plasma 5 can protect two settlements with in 5 KM of each other.

**Q: What is the Plasma Charger in the Plasma Institute? How does it relate to Synergic Attack Tactics? What does it do?**

A: The Plasma Charger is a p8 research which gives a new skill for PADS. (Plasma Area Defense System obtained at p5 HQ) The skill it unlocks is called Synergic Attack Tactics which works for Soloing and rallying within a range. Range is 2.5x2.5 HQ spaces. Skill time 15 minutes, cooldown 24 hours. Skill needs to be activated from PADS interface. Skill effect can be increased through another research called "Muzzle Ion beamer" Synergic Attack Tactics is effective for bunkers, cc, rr and pvp but not Azurtane Heist.

Read more about Plasma Research here.

Rally Enhancement

**Rally Enhancement**

**Q: At what age does a State get Rally Enhancement?**

A: 55 weeks

**Q: Do rally enhancement techs affect joiners or are they specifically for rally starters (other than the ones noted to be effective for solo marches as well)?**

A: Yes it is beneficial for rally joiners as well! The solo troop damage amplifier or damager reducer nodes like Crossfire I, Nuisance Raids I, Front Line Suppression I, and Hard Shelter I, Trench System Tactics I, and Decoy Tactics I respectively, are counted into battle for every joiner in a rally. The higher the node buff, the better the overall rally outcome. The rally leader only nodes' benefits are only applied when leading a rally and it will not count for joiners on non-solo nodes.

Read more about Rally Enhancement here.

Crystal Energy Institute

**Crystal Energy Institute**

**Q: When does the Crystal Energy Institute gets unlock?**

A: The Crystal Energy Research lab will be unlocked for T12 troops at age 86 weeks.

Read more about Crystal Energy Institute here.

*Hello there, players. If you have any interesting quick facts, please leave them in the comments section and we will credit you :) .*