The Establishment

**The Establishment Hotel** is part of a series of hotels across Europe, and in particular is a large, looming hotel in Naple's Piazza Carità, near the bay. It is a stand-out building in the usually downgraded area, a piece of luxury surrounded by normalcy. It was designed by *Arrow & Marcantire Architects* and was built in 2021.

### History

The hotel, to the Kine, appears to be a perfectly ordinary location for people who need to spend a night at such a location. To Kindred, however, they know The Establishment to be a safe space, specifically designed to make them able to survive without concern, especially since it was named Elysium after the collapse of Castel Nuovo.

#### *What can The Establishment provide you?*

While The Establishment does service Kine, it offers a number of services specifically catered to Kindred. These services are all purchased with coins and range from accommodation to crime scene clean up. Almost anything a kindred may need is offered through the chain of Establishment hotels. The grounds of The Establishment are a strictly enforced Elysium, while surrounded by the city's rack, feeding on the grounds of the hotel is prohibited.

### Hotel Contacts

* Adeline Fontaine (Regional Manager)
* Ernesto Cava (General Services)
* Tullio Depace (Weapons and Ammunition Supply)
* Blaanca Martignetti (Fashion and Body Armour)
* Dino Sutera (Transportation)
* Lorenza Bucolo (Medical Services)
* Rochelle Alesi (Catering)
* Blanca Martignetti (Barber/Hairdresser)
* Kara Favale (Security)
* Antonio De La Rosa (Arbiter)

### Establishment Coins

The Establishment has introduced a special Coin System to Naples. These coins are only available for Kindred use. Normal guests must pay by conventional means (i.e. money and credit card). The Establishment's Arbiter is responsible for distributing more and new coins into circulation, acting as a sort of bank for the entire underworld. Each coin's value depends on the status and reputation of the Kindred providing it. Kindred are encouraged to swap coins for favours and such as well, in the hopes that this system provides a more stable currency system than Boons, which are still used in some parts of Europe and the rest of the world.

### Currency Exchange

Foreign currency exchange can be accommodated at the Hotel's front desk for those seeking to travel. The exchange rates and fees are extremely competitive and rival those of a bank. Obsidian card holders get their fees waived, resulting in better currency exchange than what a bank could offer. Coin exchange is also available for Kindred, while coin value fluctuates, purchasing them costs €300 (approx. AU$460) per coin. There is a limit of 10 of these coin transactions per year, and it is rare for kindred to exchange coins for currency as the coins often go further in the right circles.

### Concierge Services

Concierge staff are located in the main lobby at the concierge desk and are available 24/7. You may seek assistance from them for any hotel service as well as airline reservations. They can also assist you in planning activities around the area, or get you in touch with someone for event planning.

### Obsidian Card

The Obsidian Card is The Establishment Hotel's frequent stay program for Kindred. Signing up is a simple process at any Establishment Hotel, with a once off fee of €100 for a lifetime membership, the purchase coming with a complimentary coin. Obsidian Card members enjoy access to the exclu­sive Obsidian Card floors (33-37) and earn Obsidian Card points for every eligible coin charged to their room. These points add up to generous travel awards including free nights at The Establishment, special discounts, and free travel with Obsidian Card partners. Obsidian Card members can also choose to receive partner bonus miles with any other num­ber of The Establishment's airline travel partners. While all kindred are able to access services provided through The Establishment, Obsidian Card members are given priority service.

The Obsidian Card is also known to have a rare VIP alternative with cryptic eligibility requirements. This Red Obsidian Card, often referred to as a Ruby Card, is only possessed by those deemed as valuable to The Establishment and their ongoing operations. Partner businesses and high ranking staff being known to often receive one. These cards are not signed up for but are instead given out to select kindred, some say by individual selection by The Establishment management.

Ruby Card holders aren't known to receive anything specific over other Obsidian Card holders, the benefits being somewhat esoteric and abstract. Staff at The Establishment though may be more likely to offer discounts or prioritise services. Free room upgrades and gifts left in rooms are commonplace among this elite club.

### Sun-Sealed Accommodation

Rooms at The Establishment are luxury personified. Each room offers state-of-the-art lighting and entertainment systems as well as a very special feature; Sun Sealing. The Windows for each room are tinted and treated in such a way that no sunlight can penetrate into the room, meaning visitors of the Kindred variety can sleep, secure in their safety. There are a total of 733 luxurious guestrooms, including 42 suites. These guestrooms are spacious and comfortable, with 97% of our guestrooms being non-smoking.

Each room includes a Establishment Grand Bed, designed exclusively for The Establishment Hotel, and boasts a pillow-top mattress for an exceptional night's sleep. Also in each guestroom is a desk and chairs, a fridge, two telephones with voicemail service and a large credenza/dresser.

Each room also includes remote controlled 25-inch televisions with the option of Pay-Per-View movies. Each room has a smoke detector, sprinkler system, security latch, peephole, deadbolt lock, Saf1ok electronic locking system and individually controlled heating and air conditioning.

Room amenities include shampoo, conditioner, face and hand soap, mending kit, shower cap and shoe mitt. Hair dryers and make-up mirrors are permanently installed in every bathroom.

A guest service directory is placed on the desk and includes catering information and room service menu. An iron and ironing board are standard in every guestroom and are kept in the closet. Safety deposit boxes are available through our front desk.

All suites (Naples City Deluxe, Crown, and Executive) and rooms on Obsidian Card floors have complimen­tary safes located in the rooms. For any and all requests, guests may dial extension 4905. Requests will be responded to within 15 minutes.

##### Classic Rooms

1 Coin/night (+1 per additional Kindred)

There are 691 classic rooms, located from floor 7 to 35. Can accommodate up to 3 kindred, with 1 double bed and an additional single fold down trundle bed available in select rooms.

##### Naples City Deluxe Suites

3 Coins/night (+1 per additional Kindred)

There are 30 of these suites, located between floors 29 to 38. Can accommodate up to 4 kindred, with 2 double beds and extra living space.

##### Crown Suites

5 Coins/night (+1 per additional Kindred)

There are 10 Crown Suites, located between floors 36 to 39. Can accommodate up to 6 kindred, with 1 queen bed and 2 double beds. These rooms also come with a large living space.

##### **Executive Suites**

7 Coins/night (+1 per additional Kindred)

There are 2 Executive Suites located on floor 40. Can accommodate up to 8 kindred, with 1 king bed and 3 queen beds. These rooms are furnished with a luxurious living space.

### Check In/Check Out

*Check in time is 4:00 a.m.*

Accommodations before this time cannot be guaranteed. To facilitate the check in process, we suggest that you present an Obsidian Card at the Front Desk upon arrival. A 20 coin deposit will be required at check in for all persons not using an Obsidian Card. This Fee covers incidental charges that may be accrued.

Room reservations will be held until 6:00 a.m. unless the reservation is accompanied by a one night's deposit of 2 coins or guaranteed with an Obsidian Card.

*Check out time is 7:00 pm.*

A charge of one full night's room will be assessed as the Early Departure fee, meaning any guest that checks out before the departure date that was made with the reservation.
The following programs were developed to better service the guests:

All overnight guests receive a copy of II Matti no, Monday through Friday. Newspapers may also be purchased in our gift shop located on the lobby level behind the concierge desk.

#### Express Check In

A self check-in kiosk is conveniently located next to the Front Desk for guests paying by Obsidian Card.

#### Express Check Out

Guests who are utilizing an Obsidian Card and are wishing to leave the hotel without stopping by the Front Desk may do so by leaving their keys in their room or dropping them in the express box located at the front desk.

#### Video Check Out

A guest may check out or review their bill from their guest room by simply pressing "88" on the television or the green guest services button on the remote control. The bill is prepared at the front desk and may be retrieved shortly after the guest checks out.