Town Hall

## Episode navigation

**"Town Hall"** is the twenty-second episode of Season Three of *Superstore*, and the fifty-fourth episode of the show overall.

## Summary

*As the store prepares to host a company-wide Town Hall meeting, Amy and Jonah are forced to put their conflicts aside and rally their co-workers to confront the CEO. Glenn struggles with the pressure of speaking to a global audience.*

## Plot

Garrett recites his rules for dating and living with co-workers to Jonah while they watch Kelly dump Jonah's clothes on the store floor which Brett rummages through. Jonah asks if he can move back in with Garrett. In the Break Room, Laurie goes over the agenda for the town hall which includes Glenn speaking and live streaming to every Cloud 9 store in the world which concerns Glenn. She also goes over forbidden topics which Jonah objects to and is burned by Kelly for dumping her. Amy asks why Myrtle can't be asked about at the town hall and Laurie's response leaves everyone suspicious that something is being withheld as to why Myrtle was fired. As the staff set up for the town hall, Amy catches Jonah in Glenn's Office looking for Myrtle's employee file. Brett stocks items while wearing a t-shirt from Jonah's bar mitzvah. (♫ Madonna - Borderline ♫)

Garrett catches Glenn worrying about speaking at the town hall and wolfing down antacids. As they do the math on how many people could be watching, Glenn's anxiety increases. Amy and Jonah discover that after 30 years with no disciplinary notes in her file, Myrtle was written up many times in the 6 months by Jeff before she was fired. There is tension between them as they both plan to question Jeff. As they stock a shelf, Carol gives her sympathies to Kelly for Jonah dumping her. Carol suggests several dirty ways to get back at Jonah but turning the tables, Kelly suggests retributions that are much stronger which scares Carol into leaving. Amy and Jonah talk to Jeff in his car which he's using for ride sharing. He reveals that Cloud 9 came up with a policy to falsely write-up any employee over the age of 70 as a pretext for firing them in order to save money. He offers to help with the situation which Amy takes him up on.

In the Warehouse, Amy and Jonah share their discovery with a number of staff. They plan to have Jeff reveal the ageism policy at the town hall and steal Laurie's phone to retrieve an incriminating email on the policy from it. Dina is skeptical that Jeff is key to the plan and Garrett pokes holes in their plan including asking how Jeff will be snuck into the town hall. Marcus insults Myrtle not realizing she's listening on speaker phone. Elias can't free himself from a crowd barrier tape. (♫ Taco - Puttin' On the Ritz ♫) At the loading dock, Dina and Sandra hide Jeff in a packing box. Dina tells Sandra to use the forklift to sneak Jeff into the store through the Warehouse while she distracts the guard. However, Sandra doesn't know how to drive the forklift but since Dina doesn't believe Sandra can distract the guard, she's stuck with the task.

At Coffee & Bakery, Amy distracts Laurie by asking if she's a lesbian while Jonah searches through Laurie's bag for her phone. Amy mentions several prospects for Laurie to which Laurie says nothing until Jonah finds the phone. In the Warehouse, Dina distracts the guard while Sandra has difficulty driving the forklift. She drops the box containing Jeff and has to kick and push it through the Warehouse. Cheyenne and Mateo makes plans to disguise Jeff to sneak him into the town hall while Garrett rigs up a hidden camera which is patched into the Cloud 9 camera feed so if the Cloud 9 camera is turned off, they'll still have a camera running. He hides the camera in a flower stand on stage. Amy and Jonah start looking through emails on Laurie's phone. Laurie introduces Glenn to Neil, Cloud 9's CEO. Glenn is extremely nervous and stammers inappropriate comments on an employee at the store who is also named Glenn.

Jeff is disguised as an employee with a long shaggy beard, hair and glasses. Dina says the incriminating email will be delivered to him during the town hall. The town hall starts with Neil introducing Glenn and is seen in Cloud 9 stores around the world. Glenn joins Neil on stage but as he launches into his speech, a fart is heard. Total silence envelopes the town hall while the staff stifle laughs and the global viewers watch. Neil takes the mic from Glenn who blames the fart on Neil. They argue about who is the culprit is until Neil dismisses Glenn from the stage. Amy and Jonah find the email on downsizing legacy employees and print it off. Neil fields questions beginning with Marcus asking how Cloud 9 decides on selling new products and telling Neil about boob cheese. Amy and Jonah try to get into the town hall but Laurie won't let them walk in front of the camera. Neil can't believe Marcus is selling human cheese but Marcus takes Neil's reaction as a go to sell it at Cloud 9. Amy whispers to Jonah they can use the store's tunnels to get into the town hall and they leave.

Neil answers a question from Gary and starts wrapping up until Dina interrupts and stalls for time. Garrett texts Amy and Jonah to hurry so they start through the store's tunnels. Dina sings, tells stories until Amy and Jonah arrive and give the email to Jeff. Jeff runs to the mic, removes his disguise and announces himself but Neil doesn't know who he is. Jeff wants to talk about Myrtle but Laurie subtly informs Neil that Myrtle was an experienced employee let go due to performance issues. Jeff contradicts this but Neil interrupts him and offers him a job at the Cloud 9 HQ. Jeff caves and lies that Myrtle was let go because she was a gang member. The town hall over, Amy and Jonah bring items including the flower stand with the hidden camera to the Photo Lab and complain about their management's corruptness. Amy can't believe she was naive enough to believe they'd get justice but Jonah thinks things will work out much to Amy's annoyance.

Now in a suit and cleaned up, Jeff approaches the staff and tries to convince them that his promotion is a good thing for everyone as they now have a man on the "inside top". Cheyenne asks if he'll get Myrtle her job back but Jeff is evasive. The staff look at him with disgust and Mateo rebuffs Jeff's kiss. Glenn approaches them and insults Jeff and Neil. Jonah asks Amy about their situation to which Amy suggests a fresh start. They smile at each other in agreement but as Amy turns away, Jonah kisses her passionately. As the Cloud 9 cameras in store are turned off, the camera Garrett hid in the flower stand activates and broadcasts Amy and Jonah undressing and having sex to the Cloud 9 global stores. (♫ The Revivalists - Stand Up ♫) Staff and customers at the stores stare in amazement while some film it. Garrett notices the broadcast in the store and tells everyone.

## Cast

### Main cast

America Ferreraas Amy DubanowskiBen Feldmanas Jonah SimmsMark McKinneyas Glenn SturgisLauren Ashas Dina FoxColton Dunnas Garrett McNeillNichole Bloomas Cheyenne LeeNico Santosas Mateo Liwanag
### Featured cast

Kelly Stablesas KellyMichael Buninas Jeff SutinKaliko Kauahias SandraJon Barinholtzas MarcusIrene Whiteas CarolJennifer Irwinas LaurieBrian Howeas NeilJon Miyaharaas BrettDanny Guraas EliasSelisha Shertickas SarahMariana Toscaas HeatherChristopher Riordanas ChrisDorothy Blueas Uber PassengerPaul Roganas French Manager

## Running Gags

* Amy's name tag: Amy wears a different name tag in every episode. For this one it's "Olivia".
* Bang room: Amy and Jonah have sex in the Photo Lab which is live streamed to all Cloud 9 stores.
* **Crazy Customers and music**: For all customer interludes and music see Town Hall (music).
* Glenn's tie: Large cartoon clouds.

## References

* Glenn mentions to Garrett that the town hall will be broadcast to countries that comprise most of the Small World ride.
* In his car, Jeff mentions to Amy and Jonah that acting as a ride-share driver allows him to check out Spotify. He also mentions he wrote-up Myrtle for wearing gang colors when he knew she wasn't a Crip.
* Mateo suggests disguising Jeff as Lana Del Ray to sneak him into the town hall.
* While searching through Laurie's phone, Amy discovers she is a Jane Austen fan. They also find she uses Postmates.
* Mateo thinks Jeff in disguise looks like a hot, skinny Hagrid and Jeff mentions Harry (Potter).
* At the town hall, Marcus says he plans to market his boob cheese to Target, Walmart and Costco.
* As Dina stalls for time during the town hall, she tells a story where she was at a Wahaca restaurant.
* Mateo sarcastically asks Jeff if his suit is from the Benedict Arnold collection.

## Trivia

* Glenn's office, Glenn's monkey puppet, the Warehouse, Coffee & Bakery, a Cloud 9 Delivery Truck and the Photo Lab make an appearance.
* Topics the staff are told not to raise at the town hall include Compensation, CEO bonus, Benefits, Maternity Leave, Hours, Corpse in Wall, Cup-Farting Video, Myrtle, Rats Video, Retail Dying and Hurt People.
* The family photo from "Glenn's Kids" can be seen in Glenn's office.
* A number of the email senders seen on Laurie's phone are *Superstore* staff including Vicky Luu, Bridget Kyle, Jackie Clarke, Jonathan Green, Gabe Miller, Josh Greene, David Hill, Megan Scully, Joanie Seldon and Missy Wiechers. One of the emails indicates there is a rat problem at the Chesterfield Store.
* Dina previously sang Danny Boy in her truck to Amy in "Wedding Day Sale".
* Emma's high school principal is gay.
* Jeff is wearing the Sal's name tag as part of his disguise.
* The tunnel that Jonah and Amy used to sneak into the town hall public meeting was discovered back in the season's episode 13 "Video Game Release".
* It is revealed in this episode that Jonah has two brothers, one of which (Josh) we meet later in the Season 5 Episode 20 "Customer Safari".
* Goof: The customers in the Vancouver store are wearing toques, scarfs and winter jackets. Vancouver is the most temperate city in Canada with a mean temperature in May of 56F (13C). The temperature on May 3, 2018 (the date shown on the emails on Laurie's phone) in Vancouver was 70F (21C), hardly winter clothing weather.

## Quotes

“*I'm not the one who farted.*”— **Neil**
“*You know what the second worst part is? Huh? That I was stupid enough to think something might actually work out in this store.*”— **Amy**

## Video

Superstore - Caught on Camera (Episode Highlight)