War Paradise FAQs

## **Top Questions**

### **How do I teleport?**

Tap your target location on the Warzone map and select ‘Teleport’. A popup will confirm which type of Teleport is required, and how many you own. Tap ‘Use’ to confirm, your Teleport will be consumed, and your Base will instantly arrive in its new location.

**NOTE:** Don’t forget, you can’t teleport while any Heroes or Troops are outside of your Base; you’ll have to wait until all marches have returned until you can Teleport. Also, teleporting while an incoming attack is on its way will cause it to arrive immediately! The only way to an escape an incoming attack is to use a Peace Shield.

### **How do I turn push notifications on/off?**

From your base view, tap your Commander's picture in the top left corner. Once on the Profile page, tap the Settings icon in the bottom right corner. In the Settings popup, select Notification.

From here you can choose to enable or disable individual notifications for various in-game events like a queue finishing, energy refilling, scouting, attacking, rallying, event prizes and more. All notifications are on by default to ensure you don’t miss anything.

### **Why did my Peace Shield go down?**

Peace Shields can only end two ways - they expire when the their timer counts down or they can be cancelled when you take any offensive action. Keep in mind that any action against another player, including Scouting, will end your Peace Shield.

Don’t worry, if you’re about to do something that would cancel your Peace Shield before it expires, we’ll warn you!

## **Settings & Accounts**

### **How do I bind my account?**

From your base view, tap your Commander's picture in the top left corner. Once on the Profile page, tap the Settings icon in the bottom right corner. In the Settings popup, select Account to see your name, ID, Warzone location, and account registration options.

You can choose to bind your account via Facebook or Google, selecting either of these will walk you through the process step by step. Once complete you will be able to save and recover your progress, access your account on any device, switch to  another account.

### **How do I change my name?**

From your base view, tap your Commander's picture in the top left corner. Once on the Profile page, tap the pencil Icon to edit and select **Change Name** or **Change Nickname**.

You will need a **Commander Rename** or a **Nickname Rename** item to make the change. Everyone starts with one **Commander Rename**, and after that you can purchase them for **100 Gold** per Commander Rename, or **200 Gold** per Nickname Rename.

### **What does Switch Account do?**

On the Account popup, the Switch Accounts button allows you to toggle between up to two registered War Paradise accounts. You must first bind your current game to either your Google or Facebook account. If you're unsure how to find the Account popup, from your base view, tap your Commander's picture in the top left corner. Once on the Profile page, tap the Settings button on the bottom navigation bar to open the Account popup. Tap Bind to begin registering your account.

Once bound, you can then tap Switch Accounts and select the unbound type of account. This will relaunch the game and allow you to start fresh. You will need to complete the tutorial again before you can return to Profile > Accounts > Switch Accounts and toggle back to your original account.

For Example: Start the game, complete the tutorial, navigate to Profile > Accounts > Bind and select Google to bind with your Google Account. Then tap Switch Account and select Facebook; this will relaunch the game. Complete the tutorial again on your second account. Then return to Profile > Accounts and use Switch Account to bounce back and forth between Account 1 and Account 2.

### **How do I access my game on a different device?**

Make sure you're bound your game account with either your Google or Facebook accounts. Download War Paradise on your new device, launch the game and complete the tutorial. Then return to Profile > Accounts > Switch Accounts and select whichever method you used to bind your account (Facebook or Google) and log in.

### **How to I block someone?**

If you want to block another user in Warzone Chat, tap them and select Block on the dialogue that appears. You can remove the block by repeating this and tapping Unblock. You will no longer see chat messages or receive mail from Blocked users.

You can also see and manage a list of all players you've blocked via the Blocklist. Find the Settings popup by tapping your Commander's picture in the top left corner of your base. Once on the Profile page, tap the Settings button on the bottom navigation bar. Once the Settings popup appears, you can tap Blocklist to view users you have blocked. From here you can choose to Unblock anyone on your Blocklist to receive chat and mail messages from them again.

## **Events**

### **Why didn't I get points in my Event?**

When working on completing Event goals, make sure the Event is active! Events appear before they start to give you a heads up, you'll see an orange border around the Event banner with a "Begins in" timer counting down. Any action completed before this timer counts down and the event starts won't contribute towards your score. Active Events will have a green border and a "Remaining Time" countdown.

### **How many points will I get for an action?**

To see what an Event requires, tap the Event banner and inspect the Source of Points section of the Event Details. Here you'll see objectives like Research or Build, and next to each objective is a blue button. You can tap the blue button to trigger a tool-tip with details about how many points are awarded per action.

For Example, an Event with the goal Speed Up Anything will show a tool-tip that says "Use 1 minute of any Speed Up to gain 1 Point".

### **How do I see the Event Leaderboard?**

You won't be able to see how other players have placed until after the Event is over, but during the Event you can preview the prizes available for each Leaderboard position by tapping the Stats icon on the Event Details page.

This will bring up a detailed breakdown of prizes for all Leaderboard Ranks from 1st to 100th place.

## **Sales & Purchases**

### **Where are the resources I just purchased?**

When you buy a Pack, the Resource items are placed in your inventory. You can access them by navigating to your Bag at the bottom of your base view and selecting the Resource tab, or by tapping the Resource bar at the top of your Base view. You can choose to Use or Stack (Use Multiple) resource items, which will then add the Resource to your overall balance.

Make sure to keep Resources you don't need right away safe from attackers by keeping the items in your inventory until they're needed. Resource items in your Bag are safe from enemies while many of the available resources in your overall balance are subject to looting!

## **Warfare**

### **How do I find Zombies on the World Map?**

Use the search function on the lower right hand corner of your World Map. This can be used to find specific level Zombies and Resource Tiles.

### **Where do higher level Zombies appear?**

Higher level Zombies can be found closer to the center of the World Map.

### **Why can’t I deal damage to zombies?**

If you are seeing 0.0% damage, you are doing a very small amount; percentages are rounded to make them easier to read, but this means 0.04% or less damage will show up as 0.0% when you attack.

To make your attacks more powerful, use more and higher-tier Troops, increase your Zombie Hunting Research, equip gear that boosts Zombie Troop Attack, and use Troop Attack boosts when possible.

### **When do more Zombies respawn on the Warzone Map?**

Zombies respawn on the World Map at 00:00 UTC.

### **How do I send more troops?**

Upgrade your Headquarters and level up your Heroes to increase your maximum march size; this will allow you to send more troops in a single attack. You can also use a March Size increase boost to temporarily increase the maximum number of Troops you can send.

### **Where can I view troop buffs?**

You can view all of your boosts by navigating to your Profile, and tapping ‘Bonus’ at the bottom of the screen. On the Bonus page you’ll see all cumulative benefits applied to your Account; scroll down to Army Boosts and Troop Boosts to see all of the buffs applied to your Troops.

### **When do troops count as wounded or dead?**

Troops defending Resource Tiles outside of your base are 100% wounded and sent to the Hospital. Troops in combat at all other locations are wounded and 60% are sent to the Hospital, the remaining 40% are killed.

Once your Hospital as at maximum capacity all Troops wounded in combat will die. To prevent this make sure to Heal wounded troops in your Hospital to keep it free at all times!

## **Alliance**

### **Our alliance leader is never online. How can we replace them?**

Alliance leaders can be Dethroned after 7 days of inactivity. Select the Alliance Leader through the Alliance Members screen.

### **How do I reinforce my allies when they’re under attack?**

Use the Joint Operations Hall or click your ally’s base and reinforce them.

### **How do I kick an alliance member?**

Select an Alliance member through the Members and select the remove option.

### **How do I join a Rally?**

Join a Rally by navigating to your Joint Operations Hall.

### **How can I earn more alliance credits?**

Earn up to 40,000 Alliance Credits per day by helping your allies’ research and construction projects. Tap the Help icon any time it appears, and tap Help All to reduce your allies' timers and gain Alliance Credits. You can continue to help allies' after you have received your maximum Alliance Credits for that day.

Spend your Credits in the Alliance Shop by navigating to your Bag via the navigation bar at the bottom of the Base view. Tap the Alliance Shop tab to see what items are available for purchase, and how many Credits they cost. You can see your current balance in the top right corner of the Alliance Shop page.

### **How do I become the Warlord?**

Lead an Alliance, conquer and occupy the Warlord’s Throne in the center of the Warzone to become the Warlord.

## **Economy**

### **When do Field, Iron Mine, Outcrops, Oil Refinery and Silver Mine tiles respawn?**

Resource tiles respawn across the Warzone at 00:00 UTC.

## **General Gameplay**

### **What is a Commander?**

You are the Commander. You have the ability to develop your base and lead your troops as you please.

### **What is a Major?**

A Major is a Hero which represents you, the Commander. You can select which of you Heroes is your major on your Profile, by tapping ‘Major’ at the bottom of the screen. The Major is your primary defender, and the Hero whose equipped Gear and Talents provide bonuses when sent outside of your base.

### **What is the highest Hero level?**

Initially your Heroes have a maximum Level 15, but once your Commander Level increases past Level 15, the maximum Hero Level will be the same as the Commander Level.

For example, you can have a Level 15 Hero at Commander Level 7, but to upgrade your Hero to Level 16, you must first get your Commander Level to 16.

### **How do I use my Random Teleport?**

Navigate to the Warzone map, and tap your Base. Select Random Teleport to move the location of your Base to a random location in the Warzone. Don’t forget that all of your marches must be inside your Base in order to teleport, and any incoming attacks against your Base will arrive immediately if you teleport away!

### **Why did my mail disappear?**

There is a 100 limit for all general mail, and Favorite/Saved mail is limited to 50. Once your mail exceeds this limit, older mail will be deleted first. Make sure to Favorite any mail that you’d like to save from deletion, and un-favorite any Saved mail taking up space in your inbox.

### **How do I activate a Peace Shield?**

Activate a Peace Shield and other boosts through the Boost Page, available in your Base and World Map view. You can use Boost Items you own already, or purchase them for Gold.

You can also use boost items from your inventory if you already own them by navigating to the Bag menu, via the bottom navigation, bar and selecting ‘Combat’.

### **How do I use my Targeted Teleport?**

Tap your target location on the Warzone map and select ‘Teleport’. A popup will confirm which type of Teleport is required, and how many you own. Tap ‘Use’ to confirm, your Teleport will be consumed, and your Base will instantly arrive in its new location.

**NOTE:** You can’t teleport while any Heroes or Troops are outside of your Base; you’ll have to wait until all marches have returned until you can Teleport. Also, teleporting while an incoming attack is on its way will cause it to arrive immediately! The only way to an escape an incoming attack is to use a Peace Shield.

### **How do I increase my Commander Level?**

Complete Recommended Quests and attack Zombies to acquire Commander Experience. You can also collect Commander EXP items through Events and Sales, and the Gold Shop. Additionally, you can apply temporary Commander EXP Boosts to increase the amount of EXP you earn while the boost is active, but note that this boost does not increase the amount of Commander EXP gained from using items.

### **How do I claim my 30 Day Supply?**

Claim your daily supply drop in the Sales page. You can get there by immediately tapping your Gold balance in the top right corner of the screen, and then swiping left on the carousel.

### **What happens if I miss a day of the 30 Day Supply?**

Unfortunately, you will not be able to claim the Supply for that day. Check back the next day to continue claiming your daily Supply drops.