FAQ

## How do I secure my Account and why is that so important?

In order to have access to your account at all times and on multiple devices it is recommended to secure it with an e-mail address. To do so please navigate to your Player Profile by Tapping on your Profile Picture in the top left of the city screen > Tap Account > Tap Secure Account.

There you will be prompted with a text box where you should enter your e-mail address and password. However, please make sure that the letter capitalization is correct, as the e-mail and password systems are case sensitive. After entering the e-mail address which is not related to any other War and Peace account and your desired password, tap Secure Account.

## How do I change my Password?

In order to change your password you must first Log Out of your current account, however, please make sure that you have secured it with an e-mail address beforehand. To log out of your account you should:

* Tap on your Profile Picture in the top left corner
* Tap on the “Account” section
* Tap Log Out

Once you find yourself on the sign-in screen tap the “Forgot Password?” in the bottom left part of the screen. Doing this will present you with a textbox where by entering the e-mail address related to the account in question you will receive an e-mail with a reset link. Using the link you will be able to change your password.

## How do I participate in the events?

War and Peace holds many different types of events in which players can test all different manners of skill and strategy against each other. You can check out the current events by tapping on the event icon in the top right corner of the city screen. Select the event you are interested in.

Once you enter the specific event screen by tapping on the “Get Points” and “Rankings” buttons you will be able to familiarize yourself with the rules, specifics and conditions of each of the events as well as the current rankings of players and alliances.

## I did not receive an event reward!

Before participating in any event, please make sure you check up on the rules and not leave such a thing to assumption, as that may result in you not fulfilling all of the required conditions and being unable to claim a reward you worked towards at the end of the event.

Many of the events require that you complete all of its levels before claiming the leaderboard reward. Meaning that despite achieving enough points to be displayed on the player/alliance leaderboard, if all the conditions are not met, you will be ineligible to claim such a reward.

Take the following screenshot as an example:

## How do I teleport to another state?

If your fort is Level 5 and lower, you can use one of the Beginner Teleports to change your home state. Three Beginner Teleports are awarded to players when they first start the game, and can be used to teleport within and outside of the starting state. However, please keep in mind that once a player teleports, be that within a state or outside, the Beginner Teleports are the first ones being used no matter if the player has other types of Teleports in their items tab.

In order to teleport to another state with a Beginner Teleport, please:

1. Navigate to the bottom left of the city screen and Tap on the State Map Icon:
2. Navigate to the bottom left of the screen and Tap on the magnifying glass icon.
3. You will be prompted with three text boxes, the first one representing the state number the second one the X coordinate and the third one representing the Y coordinate. When you enter the desired state and coordinates Tap Confirm and the map will display the entered location.
4. Now you can tap on the field where you wish to teleport to:
5. After tapping on the field a prompt will appear displaying the exact coordinates of the tile and the button allowing you to teleport. By Tapping on the Teleport button and then confirming your choice, you will be teleportd to that location.

## What is a a Garrison and how do i build it?

The Garrison is a building that allows you to be reinforced by the fellow alliance members in order to assist you in upcoming battles. The Garrison can only be built on inner-city tiles (ones behind your Fortifications). In order to build the Garrison you need to have a Level 6 Cotton Mill along with 600 Cotton, 600 Wood, 300 Iron and 400 Food.

## Essential Buildings, Why can’t I demolish the Warehouse and Telegraph?

Essential buildings once built cannot be demolished. Buildings deemed essencial are as follows: your Fort building, Prison Camp, Warehouse and Telegraph.

## What is the “Get & Use” Feature?

Get & Use slider feature allows you to swiftly use and instantly buy resources and add them to your active resource balance. To use the feature just tap the specific resource icon at the top of the screen and select the quantity you want to add to your resource balance. In case you have the following:

## Commander reached the required experience, why can’t I upgrade them to the next level?

In an effort for the game to present huge numbers in a legible fashion they may be rounded up and thus presented to you. If the experience required matches the displayed experience the commander in question currently has but the green button next to the Level bar is still green, that signifies that the experience the commander has was rounded up, thus you need just a bit more experience in order to hit the cap required for the level-up.

## Push Notifications regarding the incoming attacks.

Push Notifications are sent by War and Peace app when attack marches are sent against you if you have a Telegraph building in your city, however it is your operating system that manages them, displays them, and delivers them for you, many factors such as Do Not Disturb mode, and the notification settings of your system may affect how, when and if they are displayed.

At the same time, keep in mind that if you are playing several accounts from one device, this interferes with how the notifications are received on your end.

Even if your push notifications are turned on for all the accounts and no other external program blocks them, you will only receive notifications for the account you are logged in at the moment when the notification is sent out. If the game is minimized and/or in sleep mode, you will NOT receive notifications.

Using different devices to access one account will also interfere with the way notifications are functioning. In other words, you are only supposed to receive them from only one account and one device at a time.

## How did I become the President?

The leader of the alliance becomes the Pesident once one of their Alliance members captures the White House. This will result in an abrupt change in your gameplay as your shield will be removed just like if you attacked a Base to conquer it.

However, be veary of your fellow alliance members and who you allow to enter your alliance as they can capitalize on your complacency and trust, to use this mechanic in order to make you defenceless to enemy attacks when you least expect it.

## How do I update the game and why should I do so?

In order to stay up to date with most recent changes and improvements as well as minimize the likelihood of any mishaps occurring it is recommended to keep up with updates and update the game as soon as a new update becomes available on your platform.

Your System/ Play Store/ App Store settings do determine the frequency and the timeframe of updates. You can make sure that War and Peace stays up to date by checking or revising those settings if need be.

You can also manually update the the game by going to it’s store page and and tapping on the “update” button if the new update is available.