FAQ

Before reading further, we recommend that you join the official Stream Captains discord. You will find many helpful people that will answer any questions you have about Stream Raiders! You can join the discord here.

* General FAQ
* Viewer FAQ
* Streamer/Captain FAQ

### **Can I play Stream Raiders on mobile?**

* Yes! You play from your phone’s browser. There is no dedicated app.

### **Is there a downloadable client for StreamRaiders?**

* Only for Captains! Head over to the official site for more info!
* For viewers there currently is no external app, visit the website to play!
* Viewers have to play via the browser on StreamRaiders.com.

### **My game isn't loading. Help!**

* Try clearing your browser's cache.
* Try a different browser. Firefox is recommended for Stream Raiders.
* Remember Stream Raiders will only load if you have the tab actively open.
* If nothing works, please join the official StreamRaiders Discord and ask for help!

### **Which Units should I focus on leveling?**

* Check the Tips and Guide page for some recommendations.
* To decide for yourself, dig into all the individual units' stats.

### **What's that percentage in the middle-right of the battle screen?**

* The zoom. You can zoom in or out on the battlefield by using your mouse wheel.

### **What are skins?**

* Skins are an alternate look for your units, making them more personal.
	+ Skins do not affect the unit's stats.

### **How do I get skins?**

* You can get free skins in various ways:
	+ From quests
	+ From Twitch Drops
	+ From Loyalty Skin Chests
	+ From being gifted
	+ From being given to you without a code
	+ From redeeming a global code (infinite use, active codes can be found here)
	+ From redeeming a won code (via Dev streams or Gleam giveaways)

* You can also get paid skins with real-world money:
	+ From the store
	+ From the Battle Pass

### **What is Meat?**

* Meat can be used to reset the cooldown of a unit, to use said unit immediately.
* The cost conversion is 1 Meat for every 5 minutes of cooldown left.

### **How do you get Meat?**

* Meat can be purchased with real-world money in the Store.
* Meat can occasionally be a reward from a chest after a battle.

### **I played during the Alpha. Where have my units gone?**

* All Alpha progress has been wiped. Stream Captains is now in Open Beta.
	+ Since Closed Beta there hasn't been nor will there be any more wipes!

### **How do I join a Captain’s raid?**

* Step by step guide:

1. Go to the Battle page. Usually the default one going to the site.
2. Click on "Choose Streamer" in the middle of the screen.
3. Select a streamer from the ones visible, or search for one in the top right.
4. Click on "Place Unit" of the chosen streamer.
5. Now at the bottom you can drag an unit onto the battle field.
This step can be repeated once every 5 minutes. (max 6 units per battle)

### **How do I unlock more Captain slots?**

* You need to own:
	+ 2 unique units for the second Captain slot.
	+ 5 unique units for the third Captain slot.
	+ The paid Battle Pass for the fourth Captain slot. The 4th slot only appears during an event.

### **How do I get Scrolls?**

* You obtain scrolls through:
	+ placing common/uncommon/rare units onto the battle field.
	+ earning chests from winning battles.
	+ getting a bonus reward from the Captain.
	+ purchasing in the Store with gold. (Gold is earnt through gameplay)
	+ completing quests.

### **How do I use Epic Potions?**

* To use Epic Potions, you must have at least 45/100 in the Epic Potion Bar.
	+ You cannot have more than 100 Epic Potions in your inventory.
* If available, you click the "BOOST A UNIT" button before placing a unit.
	+ This increases the size and stats of the unit for the given battle.
* Captain units are Epic’d by default. Their stats may differ slightly from their Epic counterparts.

### **How do I earn Epic Potions?**

* There's various ways to earn Epic Potions!
	+ Each time you place an unit, you get 1.
	+ For each kill/assist by a unit you placed down, you get 1. (max. 15)
	 NOTE: Kills/assists by epic units do ***not*** earn you potions.
	+ At various event completion tiers you earn 60 potions.
	+ Upon a lost battle, collect the Salvage Chest for some potions.

### **What is Loyalty?**

* You earn Loyalty each time a captain completed a raid you've placed an unit in.
	+ A win or loss in Campaign mode reward 2 Loyalty. (as of September 2022)
	+ A win or loss in Dungeons/Versus mode reward 1 Loyalty. (as of September 2022)
* There's three tiers of Loyalty you can have with a captain, being:
	+ Bronze - *1 Loyalty* (1 campaign battle)
	+ Silver - *15 Loyalty* (8 campaign battles)
	+ Gold - *50 Loyalty* (25 campaign battles)
* Loyalty is what defines how many rewards you get from a "Loyalty Chest".

### **What is a Loyalty Chest?**

*You can learn more about Loyalty Chests on the Chest Rewards Article.*
* A loyalty chest is a event-exclusive chest. Depending your loyalty you'll earn more rewards.
* These chests are located in specific locations of a captain's map.

### **How do I leave a captain?**

* You can only leave a captain when:
	+ you haven't placed an unit yet.
	+ the placement period is over.
* To leave you click the '**X'** button on the upper right corner of a captain's ticket.

* If you placed an unit you cannot leave until after the placement period is completed.
	+ The placement period duration can be found at the top right of a Captain's screen.

### **I am a Streamer. How do I become a Captain?**

* To become a Captain, you need at least 100 followers on Twitch.
* If you have over 100 followers, head to here to start playing as a Captain.
	+ You can also download the CaptainHub app to play as a Captain outside the browser.

### **Can I play as a viewer even if I'm a Captain?**

* Yes! Captains can play as a viewer by switching in the options menu.
	+ Captain and Viewer accounts have separate progression and skin inventory.
	+ Captains cannot join their own raids on their viewer account.
	+ Captains can play as a Viewer from the Downloadable Captain Client by going to settings and clicking the "Switch to Viewer" button. A "Switch to Captain" button appears where the "Switch to Viewer" button was to get back to your Captain account. They can still play as a Viewer through the web/mobile client as well.

### **How do I unlock spells?**

* Spells are unlocked by collecting  **Common Spell Tomes**.
 Spell Tomes are typically rewards during Events or from Quests.
* There is a Spellbound Quest to help Captains get their first Spell.
 The Captain has to "Win 10 Battles", rewarding  *x10* Common Spell Tomes.

### **How come this Streamer is a Captain with less than 100 followers?**

* The main ways this can occur are:
	+ they got a captain code during Closed Beta.
	+ they successfully applied to become a captain during Closed Beta.
	+ they lost or removed followers since becoming a captain during Open Beta.