Amber Hunt - Sprint 5 Paper 1 - Generating good insight

**Introduction**

Generating good
insights can be a bit challenging if one does not know what one is doing.  Therefore, following these steps can help if
one is just starting out.  Use games for
reflection, ask good questions, and the 5 why questions.  These steps are guaranteed to help a person
with “generating good insights”.  Each
step is unique and works differently for each thing.

**Use games to simulate reflection**

 Usually, most organizations
don’t like to play games.  They believe
it is unprofessional.  But in cases of
generating good insight, it is not.  It
can help with the creative reflection, coming up with ideas and improving them.
(Lynda.com – from LinkedIn, 2017) Games can also help the team be more relaxed
and vibrant.  They usually make sure
everyone has input and/or questions.  A
specific game named the “question circle” makes everyone come up with a
question and allows everyone to get a turn.

**Process of asking good questions**
          To be successful with asking good
questions, one must step back and ask why a lot.  Even when everyone agrees with something, be
the one to ask why, what, how, who and where? The facilitator should be the one
to take the load off the team.  They
usually start with “primer questions”.  It
is a good way to get a lot of information about what the team identifies.  (Lynda.com – from LinkedIn, 2017) If there is
a problem, an agile team should be able to fix it.  That is why questions are always good to ask.  With asking them, one might run into a
problem and be able to fix it before it is too late.

**How to use the 5 whys technique**

Asking the five whys is very
important.  It is never a bad thing to
find different ways to improve.  The
first step is identifying there could be or is a problem.  Actions can come later on in the
process.  The 5 whys technique can be
used to seek out the root of the problem, how it became this way.  It is very simple, “why” just needs to be
asked 5 times.  The beginning is easy, but
ask the question is continuously asked, it gets harder.  But it can be conquered.

**Conclusion**

In conclusion, generating good
insights can be a bit challenging, but can be done.  Playing games can help organizations to
become more comfortable and excited about creative reflection.  Asking questions can help improve the work
flow and asking “why” questions can help catch problems that can be a pain
later.  Overall, these steps work to
generate good insights.

**References**

Google.com. (2017). *generating good insights - Google Search*. [online]
Available at:
https://www.google.com/search?rlz=1C1CHWA\_enUS628US628&biw=1517&bih=681&tbm=isch&sa=1&ei=Eg0jWrqJHIngmwHW8pKIBA&q=generating+good+insights&oq=generating+good+insights&gs\_l=psy-ab.3...502128.514872.0.515347.32.26.4.1.1.0.210.2932.0j22j1.23.0....0...1c.1.64.psy-ab..4.20.2052...0j0i13k1j0i24k1j0i10i24k1.0.YzVj2FdcC-Q#imgrc=TysELCfhxD6p2M:
[Accessed 2 Dec. 2017].

Lynda.com - from LinkedIn.
(2017). *How to use the 5 Whys technique*. [online] Available at:
https://www.lynda.com/Business-Skills-tutorials/How-use-5-Whys-technique/175961/468252-4.html
[Accessed 2 Dec. 2017].

Lynda.com - from LinkedIn.
(2017). *Process of asking good questions*. [online] Available at:
https://www.lynda.com/Business-Skills-tutorials/Process-asking-good-questions/175961/468251-4.html
[Accessed 2 Dec. 2017].

Lynda.com - from LinkedIn.
(2017). *Use games to simulate reflection*. [online] Available at:
https://www.lynda.com/Business-Skills-tutorials/Use-games-simulate-reflection/175961/468250-4.html
[Accessed 2 Dec. 2017].