Mood

## Happiness, Energy & Health

Many aspects feed into both happiness and energy and health. While both staff and patients have happiness, only staff have energy levels and patients have health. All three areas are large subjects with many areas contribution to them.

###  Happiness

There are a wide variety of factors contributing to overall happiness of your hospital staff and patients. How their needs are met, what their environment is like, and any complaints or positives they may have about the hospital.

Should a patients happiness reach zero, they will Rage Quit and leave your hospital untreated. If a staff member's happiness reaches zero, they quit and never return.

###  Energy

Energy is something only staff in the hospital have.

###  Health

Health is something only patients in the hospital have.

## Needs

Everyone has needs. Satisfying the basic needs of staff and patients will contribute to their overall happiness.

###  Thirst

Both staff and patients will need something to drink, try placing drinks machines.

###  Hunger

Both staff and patients will need something to eat, try placing snack machines or even a café.

###  Toilet Need

Both staff and patients will need the toilet, be sure to build toilets throughout the hospital.

###  Boredom

Only patients can become bored, if this reaches zero, they will leave your hospital before they can be treated. Be sure to place items that provide entertainment.

## Environment

Nobody likes being in squalor and Pointians are no different. Both staff and patients like things to be comfortable and clean.

###  Hygiene

Staff and patients with low hygiene can become unwell, they may begin to vomit dirtying up the floor, bins and toilets. They also reduce the hygiene of others around them. Be sure to place plenty of sinks and hand dryers in toilets so they may wash their hands. Hand sanitisers are a must everywhere else.

###  Hospital Attractiveness

All kinds contribute to the overall attractiveness. Firstly, keeping it clean will help prevent any hospital from becoming unattractive. Having janitors keeping the bins empty, cleaning the floors and keeping things in working order is a great first step.

To boost a hospital in attractiveness, be sure to place items with attractive qualities.

###   Temperature

Everyone can get too hot or cold. The key is to make everyone in the hospital comfortable. Some hospitals are situation in temperate environments, when this happens everyone will automatically be comfortable.

Some hospitals are located in cold regions, this is when radiators will need to be placed, but be careful, placing too many can make Pontons too hot causing them to complain. Likewise, some hospitals are found in hot regions and will need aircon units to to make staff and patients alike comfortable, but again, too many and they will become cold and complain.

Heating and cooling hospitals also increases the energy bill which is charged each month and aircon units often need regular maintenance from janitors.

Here is a list of all items that effect temperature in one way or another.

## Traits & Feelings

### Traits

Traits are modifiers for your hospital Staff. Every staff member has between 1 and 3 traits, and can have any combination of them, unless the traits conflict (such as Lazy and Tireless). There is no way for staff to lose or gain traits.

A list of Traits for staff.

### Feelings

Feelings can seem very similar to positives and complaints, and in many ways they are. But they can offer different benefits, negatives and don't always match up. They are worth keeping a close eye on for tracking down what is working well and what isn't in the hospital.

A list of Feelings for staff.

## Complaints & Positives

Both staff and patients may have complaints while working or visiting the hospital, likewise, they may also experiences positives.

### Complaints

Complaints are things staff and patients find to be bad about the hospital. Anything that might have a negative effect on their mood which can affect their overall happiness. If a staff member this will reduce their skill levels such as diagnosing or treating. If they are a patient, they may leave your hospital before they are treated.

A list of Complaints for staff and patients.

### Positives

The opposite to complaints, of course! These are the things staff and patients are enjoying and happy about when visiting or working in the hospital. Just like complaints can have negative effects on your staff skill levels, positives give the skill levels a boost. Patients expressive positive notes about your hospital won't leave and may also lose health slower as a result.

A list of Positives for staff and patients.