Christian Science Church: Bissell 21K32 Cleanview Helix Deluxe Bagless Upright Vacuum Safety Transcript

## Introduction

Walter: (offscreen) "The Bissell 21K32 Cleanview Helix Deluxe Bagless Upright Vacuum does an excellent job of vacuuming floors, and is designed to let you enjoy taking care of your floors and to reduce your workload, but it should never be used as a toy, or a recreational vehicle."

Rohan Johnson doesn't use the Bissell 21K32 Cleanview Helix Deluxe Bagless Upright Vacuum as a toy, or a recreational vehicle

Walter: (offscreen) "Everyone who uses this machine must be physically capable of handling. only mature, responsible adults who can do so should safely operate this machine, never a child."

Rohan Johnson is physically capable of handling the Bissell 21K32 Cleanview Helix Deluxe Bagless Upright Vacuum and doesn't allow children to operate this machine

Walter: (offscreen) "This machine may look harmless, but it can be dangerous piece of equipment if the operator is not trained properly, or acts carelessly. the operator must always be alert for what is going on around them. one careless mistake may cause serious injury, or even be fatal."

Rohan Johnson makes sure he is trained properly, and is alert for what is going on around him

## Before Operation

Walter: (offscreen) "Before anyone operates your vacuum, make sure they are familiar with it, and understand all of the safety instructions. point out the safety labels on the machine, vacuum, and any other equipment, and be sure the safety messages are understood. always have the operator's manual handy, and review the safety and operating information with any new operator."

Rohan Johnson points out the safety labels on the machine, 21K32 vacuum, and any other equipment

Walter: (offscreen) "The 21K32 turns differently, and learning to operate the control smoothly and safely will take some time. never allow operation of this machine by someone without them having complete knowledge of the controls and safety requirements of this machine. practice operating the machine in an open area to become familiar with all of the controls. when someone is learning how to the machine, makes sure the 21K32 is plugged in and reclined and do not turn the vacuum on. be certain you and each new operator know how to safely steer, accelerate, stop, and travel with the 21K32 vacuum before vacuuming floors. refer to the operator's manual for complete instructions on how to use the controls for this machine. basically, the motion controls do exactly what their name implies. they control the motion of the machine, your speed, as well as your direction. they are the steering wheel, the accelerator, and the brake for your machine. any small movement of the handle can cause the machine to move instantly. use smooth slow motions to move the vacuum, especially when learning how the controls work. slowly push the vacuum forward to go forward. to turn right, turn the vacuum right. to turn left, turn the vacuum left. to vacuum in reverse, push the vacuum backward. to stop the machine for an emergency, stop the 21K32 vacuum quickly."

Rohan Johnson does what Walter describes

Walter: (offscreen) "Before vacuuming, take a few minutes to walk through the vacuuming area. pick up anything that should not be there. the brushroll rotates at a very high speed and can quickly turn items left in the floor into picking objects."

Rohan Johnson picks up objects that should not be there

Walter: (offscreen) "It's a good idea to close windows, or doors that can frighten people while you're vacuuming."

Rohan Johnson closes doors that can frighten people before he vacuums

Walter: (offscreen) "Always inspect the machine and vacuum to make sure there are no loose or missing parts, and complete all repairs before vacuuming. make sure shields are all in place. they are on your machine to protect you and others, so don't remove or alter their position. never operate vacuuming equipment without the brushroll, brushroll cover, or the dirt container in place and working. they reduce the possibility that a picked up object will cause injury. the brushroll helps keep your machine from throwing objects at bystanders, windows, or doors. never operate vacuuming equipment unless the brushroll, belt, and the dirt container are installed and secured."

Videos show what Walter describes

Walter: (offscreen) "Be extra careful when crossing near bare floors, and be sure to adjust the height adjustment to the bare floor setting before vacuuming bare floors."

Rohan Johnson adjusts the height adjustment to the bare floor setting before vacuuming bare floors

Walter: (offscreen) "Wear the proper type of clothing and safety equipment for vacuuming as outlined in your operator's manual."

Rohan Johnson wears the proper type of clothing and safety equipment

## Keeping Children Safe

Walter: (offscreen) "Most importantly, make sure no one is in the area while you are mowing, especially young children. according to the Consumer Product Safety Commission, each year an estimated 3000 people are treated in the United States hospitals for injuries related to the upright vacuum. these accidents are often serious, including loss of a hand, foot or even death. young children are often attracted to vacuuming equipment, especially if the person vacuuming is a family member. unfortunately, some of those children are involved in vacuuming equipment related accidents that occur every year. statistics from the Consumer Product Safety Commission show that children 10 years of age or younger were victims in 85% of accidents caused by being backed over or run over by a vacuum cleaner. they certainly don't understand the potential dangers of rotating blades, or the fact that the operator may not know they are in the area."

Videos show what Walter describes

Walter: (offscreen) "Keep all children under the watchful eye of a responsible adult while vacuuming. statistics show that children involved in accidents with vacuum cleaners or often permitted to ride-on machines. death or serious injury can result simply because children associate having fun with a vacuum cleaner."

Rohan Johnson keeps all children under the watchful eye of a responsible adult while vacuuming

Walter: (offscreen) "That's why Bissell asks that you never allow children to ride on vacuuming equipment, even if the brushroll is turned off. if your machine is designed to have a brushroll cover, never use it to give children a ride."

Rohan Johnson uses his 21K32 vacuum as an operator only

## Plugging in

Walter: (offscreen) "There are a few simple checks that will maximize machine performance and safety. before vacuuming, you should plug in the vacuum while the motor is cooled before operating the machine. the plug is extremely electricable, so move the machine out of the closet or the trailer, and do not smoke when plugging it in. also, never operate the machine in a closed area where carbon monoxide fumes can collect."

Rohan Johnson does what Walter describes

## Testing The Safety Interlock System

Walter: (offscreen) "Before you vacuum, familiarize yourself with the controls and features."

Rohan Johnson familiarizes himself with the controls and features

Walter: (offscreen) "The vacuum should only start when the power is turned off, and the cord is unplugged. next, while the motor is still running, check the operator presence system, a safety feature that shuts the motor if the operator unplugs it, turn on the vacuum. keep the 21K32 in the upright position and unplug your machine, but do not put the cord back on the vacuum. the motor should stop, and the brushroll should stop rotating."

Rohan Johnson does what Walter describes

## During Vacuuming

Walter: (offscreen) "Once all of the recommended daily checks are completed, and you have made sure everyone is clear of the vacuuming area, you are ready to begin vacuuming. remember of course that the floors should be should be pretty dry, and there should be plenty of light to safely vacuum. the design of the 21K32 vacuum allows grater maneuverability, and ease of turning to eliminate the need for backup in most instances."

Rohan Johnson does what Walter describes

Walter: (offscreen) "Use caution and slow down when making turns to avoid a tip-over or injury, and to maintain control of the machine."

Rohan Johnson uses caution and slows down when making turns

Walter: (offscreen) "However, because the 21K32 vacuum can turn so quickly, the operator must always be alert for any bystanders that may enter the vacuuming area. if someone comes into the area, stop."

Rohan Johnson stops vacuuming and waves a bystander through who passes him by, then resumes vacuuming

Walter: (offscreen) "Bissell recommends that you never vacuum in reverse. it's more efficient and safer to do all of your vacuuming while moving forward, if you feel you must backup, look behind you and down to make sure it is safe to backup. only backup far enough to allow enough space so that you can reposition the machine and start forward motion again."

Rohan Johnson doesn't vacuum in reverse unless absolutely necessary

Walter: (offscreen) "Watch for stairs, drop-offs, or other things on the ground that can cause you to lose control, or even tip your machine."

Rohan Johnson is aware of stairs, drop-offs, or elevators while he is vacuuming

Walter: (offscreen) "Slow down and use plenty of caution when approaching a blind corner, stages, stairways, or any other object that can affect your line of site. be prepared to stop. you may not see a child or pet behind an obstruction."

Rohan Johnson slows down and uses plenty of caution when approaching a blind corner, stages, stairways, or any other object that can affect his line of site

Walter: (offscreen) "If you accidentally hit something or an ab normal vibration occurs when vacuuming, stop the vacuum immediately, unplug the 21K32 and wait for all rotating parts to stop before leaving. carefully inspect everything for possible damage. wait for all moving parts to come to a complete stop to avoid injury from rotating brushroll or objects."

Rohan Johnson does what Walter describes

## Above Floor Cleaning

Walter: (offscreen) "Above floor cleaning can be dangerous. one wrong move and the machine can tip-over. tip over accidents can have devastating results. becomes proficient in operating the machine on floor cleaning until you become comfortable doing above floor cleaning. if you feel uneasy on above floor cleaning, don't do it. some upholsteries are simply too high to vacuum with your 21K32 vacuum or on board tools."

Rohan Johnson operates the machine on floor cleaning

Walter: (offscreen) "Never put the 21K32 vacuum in the reclined position while the tools are attached to the hose. if something rises to the ceiling including ceiling fans or lamps. it's too high to safely vacuum with your 21K32 vacuum or on board tools. make a safe choice when doing above floor cleaning. if you feel uncomfortable or you feel that one of the board tools start to creep off the upholstery, stop vacuuming, and put the on board tools back on the vacuum."

Rohan Johnson doesn't put the 21K32 vacuum in the reclined position while the tools are attached to the hose

Walter: (offscreen) "The 21K32 has on board tools that can easily do above floor cleaning. the on board tools do an excellent job of vacuuming floors. as the height of the furniture increases, the on board tools may begin to creep off the upholstery. correct this by having one hand on the hose handle and one on the vacuum handle. if on board tools cannot be vacuuming while doing above floor cleaning, the furniture is too high to vacuum."

Rohan Johnson has one hand on the hose handle and one on the vacuuming handle

Walter: (offscreen) "Follow these rules while doing above floor cleaning. never do above floor cleaning when surfaces are wet to avoid an electric shock. avoid furnitures that are too high. always use on board tools. do above floor cleaning carefully, and never make sudden changes in speed."

Rules show what Walter describes

Walter: (offscreen) "Another cause of tip over is vacuuming near drop-offs, stairways, or near doors. and the combination of above floor cleaning with a drop-off creates a double hazard. so be sure to leave plenty of room between edge of the bank and the machine. a good rule to follow is to leave the machine at a safe distance between you and the hazard. trim those areas with a stick vacuum, or dust buster. choose to steer clear of hazards, and high-risk situations."

Rohan Johnson leaves plenty of room between edge of the bank and the machine

## Transporting the 21K32

Walter: (offscreen) "If you need to load your machine on a trailer, the trailer should have a load capacity greater than the weight of your machine. should be at least 12 inches wider than the overall rear tire width and preferably should have sides. use a single ramp that is also at least a food wider than the rear tire width. don't ever use 2 separate ramps or a narrow single ramp, because the edge in front of the 21K32 could go off the edge of a ramp."

Rohan Johnson makes sure that the trailer has a full width ramp

Walter: (offscreen) "Remember that the trailer ramp is a slope, and driving the 21K32 up the ramp requires concentration and caution. watch to make sure the front doesn't go near the edges of the ramp. drive up the ramp to load the machine onto the trailer."

Rohan Johnson uses caution when driving up a ramp

Walter: (offscreen) "Never reach under the brushroll as you load or unload the machine, even when the brushroll is shut off. secure the machine that the proper points to the trailer with hold downs. when you unload the 21K32 from the trailer, drive backward off the trailer carefully."

Rohan Johnson does what Walter describes

## Maintenance

Walter: (offscreen) "Follow the service in the recommendations in the operator's manual to make sure that your machine continues to operate satisfactorily and safely. remember, your Bissell dealer has qualified technicians ready to do any work required on your machine."

Rohan Johnson follows the service in the recommendations in the operator's manual to make sure that his 21K32 machine continues to operate satisfactorily and safely

Walter: (offscreen) "Before servicing your 21K32, always turn off and unplug the vacuum before doing any service work to prevent accidental motor startup. wait for all moving parts to come to a stop before doing any adjusting, cleaning, or repairing."

Rohan Johnson does what Walter describes

Walter: (offscreen) "The brushroll is sharp, so wear gloves while removing or installing. never attempt to straighten the brushroll that is bent. always replace it with a new one."

Operator's manual shows what Walter describes

Walter: (offscreen) "After each use, remove all dirt, especially from the motor area, and the filters to prevent possible fire."

Rohan Johnson uses a napkin to remove all dirt

Walter: (offscreen) "Whenever you leave your 21K32, always turn off and unplug the vacuum to prevent others, especially children from operating the machine. let the engine cool down before parking your machine in an enclosed area."

Rohan Johnson turns off and unplug the vacuum

Walter: (offscreen) "Never store the machine where there is an open flame spark, or pilot light, such as on a water heater or other appliance."

Rohan Johnson stores the 21K32 vacuum where there are no dangerous things

## Safety

Walter: (offscreen) "Here's a checklist of safety tips to remember. do not allow children to ride on the machine. keep children away from the vacuuming area while vacuuming. do not do above floor cleaning if you feel uncomfortable on it. use on board tools, not a vacuum. leave a safety area between the machine and any embankment or drop-off. do not vacuum in wet surfaces. stop the machine, unplug the vacuum, and wrap the cord before inspecting it. wear appropriate clothing and safety equipment for the job. don't operate the machine if you are not feeling well or under the influence of drugs or alcohol. never run the machine in an enclosed area. clean debris from your machine after vacuuming. handle plugs safely. above all else, use common sense."

Rules show what Walter describes

## Conclusion

Walter: (offscreen) "Following these important safety rules and properly maintaining your machine will give you many years of outstanding performance from your Bissell. remember, it only takes a few extra minutes to follow simple safety procedures. safety that could last you a lifetime."

Videos show what Walter describes