Booking Guide(s)

## Heroic Raid Guide

* **Public booking sheet** Main booking sheet: https://tinyurl.com/ObvRaidMain

* All scheduled runs will be posted daily in our **#daily-schedule**. Here you will find the information about the leaders and times. If we add additional runs throughout the day, they will be posted in **#daily-schedule** as well.
* Always follow the prices in **#h-pve-pricelist or #current-discounts**
* Always type the payment realm **with capital letters and without spaces** (TwistingNether, TarrenMill).
* 8/10, 9/10 and 10/10 customers are booked into the Full Clear section, regardless of whether they are Personal Loot or Lootshare spots. **Custom or Backup** section of the run is used for everything else. You need to get confirmation from the leader of the run before you can book a custom buyer! These spots are not guaranteed to be taken; we obviously prefer buyers who book a full clear. **Backup** = Customer is not interested in giving us a deposit, so we cannot guarantee him a spot.
* **Never** promise the buyer a certain armor type or, X amount of buyers of a certain armor type in our heroic runs. Bookings and booster count can change at the last minute. There is a summary of the group composition below every run. The leader will keep it updated to best of their ability.

* **Loot options:** **Lootshare** = Our boosters roll out their loot to the customers, they are able to /roll on it. The highest roll wins provided the item is on the customer's loot table. **Personal loot** = The customer gets only the pieces they loot themselves. They are not eligible to roll on gear from our boosters. **VIP** = The buyer will only get the number of Boosters they have requested from us. **Always make sure to explain this to the buyer.**

**How to book heroic Raids:**

* Go to Booking Section in Discord (just under Horde General)
* Go to "Raid Bookings"
* There you will find the **@Oblivion Raid Booking** Bot! You can book customers using the template found on the channel.
* Always follow the prices in **#h-pve-pricelist or #current-discounts.**

## VIP Raid Guide

* **Public booking sheet** Main booking sheet: https://tinyurl.com/ObvRaidMain

* Check out **#daily-schedule** where our pre-scheduled VIP Runs get posted every day. Here you will find information about the leaders as well. If we add additional runs throughout the day they will be posted there as well.
* You are not allowed to add VIP customers into our Lootshare HC runs! If our times don't fit your buyer, you can ask **@Bawder, @Lanai or @Schnuwu** and we will then check if it's possible for an additional run.
* When you book a customer, always **message** **the leader** of the run so that they are able to find the required boosters. The same works if you are unsure if your customer still fits in the run. Never just book a buyer into the sheet without messaging the leader.
* The customer **can choose** the number of boosters, and which **role/spec** they want the lootspec to be set to. Always make sure you ask them about this to make it clear which kind of loot they are interested in. This is to avoid situations where the boosters are in a lootspecs that the buyer doesn’t want. **Communication is everything!**
* Please make sure to notify the customer that it may be very **difficult/undoable** to gather some very specific armor types, for example15 Holy paladins.

**How to book heroic Raids:**

* Go to Booking Section in Discord (just under Horde General)
* Go to #raid-bookings

* There you will find the **@Oblivion Raid Booking** Bot! You can book customers using the template found on the channel.
* Always follow the prices in **#h-pve-pricelist or #current-discounts.**

## Last Boss Guide

* **Public booking sheet** Main booking sheet: https://tinyurl.com/ObvRaidLB

**How to book Last Boss:**

* Go to Booking Section in Discord (just under Horde General)
* Go to #shift-bookings

* There you will find the **@Oblivion Shift Booking** Bot! You can book customers using the template found on the channel.
* Always follow the prices in **#h-pve-pricelist or #current-discounts.**

## Mythic Plus / Torghast Guide

**How to book Mythic Plus/Torghast:**

* Go to Booking Section in Discord (just under Horde General)
* Go to either #put-mplus-bookings-here / #put-leveling-bookings-here / #put-torghast-bookings-here

* Follow the instructions on the channel using the template to book your customer in.
* Always follow the prices in **#h-pve-pricelist or #current-discounts.**

If you have any questions or need any help, please reach out to **@Seliathan, @Syraxx or @Thug.**

## Mythic Raid Guide

**How to book Mythic Raids:**

* Go to Booking Section in Discord (just under Horde General)
* Go #mythic-bookings

* Follow the instructions on the channel.
* Always follow the prices in **#h-pve-pricelist or #current-discounts.**

**Important:**

You are allowed to discount **10% of the full price** to ensure a sale.

## PvP Guide

* If you want to book a client for PvP, but you're not sure how to, check out **#how-to-book-pvp**. Follow the steps listed there.
* Follow the prices in **#pvp-pricelist** (under Pricelist Shared category), all prices are per 100 rating gained! For a potential discount please contact one of the PvP Managers.
* If you DM the **@PvP Bot**, make sure you fill out the template correctly. If you are booking package deals such as **0-1500** make sure to check that separately on #pvp-pricelist.
* Follow the template in **#put-bookings-here** to post the booking
* You need to always collect the full amount upfront (excluding trials and 1mil bookings/2mil bookings for BS members in which case a manager is required to collect) and then mail the gold once the attendance has been done.

If you have any questions or need any help, please reach out to **@Bastu or @Dablol.**

## Mount Guide

**How to book Mounts:**

* Go to Booking Section in Discord (just under Horde General)
* Go to #put-mount-bookings-here

* Follow the instructions on the channel using the template to book your customer in.
* Always follow the prices in **#mount-pricelist or #current-discounts.**

* After you’ve found a customer, you have to book him in the #put-mount-bookings-here channel
* Read through the **#guideline-to-services** channel and inform your buyer what they have to do.
* Keep in mind that booking a mount service is not like booking a M+ run. You cannot schedule a time where the mount will show up, or when Ingoz will find it. It can take from **1 hour up to some days**. That's is why it is important that the customer is on our **Discord Server.** We will also need the customers **Battle net/ Discord tag**. Ingoz will stay in contact with the customer, and inform them when the mount is up.
* If the customer is not available at the time when Ingoz has found the mount he will keep looking.
* Prior to the boost you'll have to **collect the customer fully** (excluding trial advertisers who'll need a collector). This is to ensure that whenever the mount is found, the client can get it before someone else may find it.
* After the boost is completed trade the total gold (excluding your fee of 15% if you wish to keep it) to **@|Mounts|Ingoz** and he will post attendance and mail the gold.

* If you need any help, discount or bundles, please ask in #mount-help-and-support or contact **@|Mounts|Ingoz** directly.

## Legacy Guide

* **Public booking sheet:** Main booking sheet: https://tinyurl.com/ObvRaidLegacy

**How to book Legacy:**

* Go to Booking Category in Discord (just under Horde General)
* Go to #legacy-bookings

* There you will find the **@Oblivion Legacy Booking** Bot! You can book customers using the template found on the channel.
* Always follow the prices in **#legacy-pricelist or #current-discounts.**

* Always check the **#legacy-pricelist** before booking any customer.
* Make sure to tell your customer that we don't have scheduled times for most Legacy boosts.
* If you have any buyers while **@Theda or @Hojzti** are around make sure to DM them so that they can **sort a day/time** for you.