Cross Point Church: Bissell 21K32 Cleanview Helix Deluxe Bagless Upright Vacuum Operating Safety Transcript

## Introduction

Scooter: (offscreen) "Thanks for taking a few minutes to view this introductory video for the Bissell family of the 21K32 Cleanview Helix Deluxe Bagless Upright Vacuum. it offers some key points on how to prepare and operate your Bissell 21K32 properly, and safely, before you vacuum, while vacuuming, and after you vacuum. but it's not designed to cover everything. please make sure you read and understand the owner's manual which accompanied your Bissell 21K32 vacuum. it contains detailed information and instruction that can help you experience years of solid dependable performance. of course, you should only allow responsible big boy, girl, or adults who have received proper instruction, and are familiar with the machine to operate your Bissell 21K32. never allow children to operate the machine. now let's go over a few helpful reminders by following a typical operator through the process of preparing and operating this Bissell 21K32 vacuum."

Videos show what Scooter describes

## Before Vacuuming

### Personal Protective Equipment (PPE)

Scooter: (offscreen) "Of course, personal safety and the safety of others during normal operation and maintenance of a Bissell 21K32 vacuum are of utmost importance. that emphasis even extends to the type of clothing and protective gear you wear while vacuuming."

Rohan Johnson wears protective type of clothing and gear while he is vacuuming

Scooter: (offscreen) "For example, you should always wear adequate ear protection such as earplugs to prevent potential hearing impairment or hearing loss."

A picture shows adequate ear protection

Scooter: (offscreen) "Do not wear radio or music headphones while operating the machinery. they can prevent you from detecting the sound of contact with potentially picking up objects, or the presence of children."

Videos show what Scooter describes

Scooter: (offscreen) "Adequate eye protectors such as safety goggles, or safety glasses with side shields are also imperative, and not just when you're vacuuming, they should be worn when servicing the machine as well."

A picture shows safety glasses with side shields, then, Rohan wears it when servicing the machine as well

Scooter: (offscreen) "Do not operate the equipment while wearing sandals, tennis shoes, sneakers, shorts, or any type of any loose fitting clothing. wear long pants and safety shoes instead."

Rohan Johnson wears long pants and safety shoes while operating the 21K32

Scooter: (offscreen) "Once you are properly outfitted, it's time to turn your attention to your Bissell 21K32 vacuum."

Rohan Johnson turns his attention to his Bissell 21K32 vacuum once he is properly outfitted

### Safety Precautions

Scooter: (offscreen) "First, let's review some of the safety alerts that are displayed as decals on the 65834's themselves. they're designed to give operators brief, important safety information, and reduce the potential for injury."

Safety decals show what Scooter describes

Scooter: (offscreen) "Safety alert symbols featuring an exclamation point inside a triangle come in 2 versions, danger, and caution."

The safety alert signs read danger and caution

Scooter: (offscreen) "Danger denotes immediate hazards which will result in severe personal injury or death. caution refers to a hazard or unsafe practice which could result in severe personal injury or death."

The warning models show what Scooter describes

Scooter: (offscreen) "While you should pay close attention to these alerts, one of your most important responsibilities is to read and understand the owner's manual, the decals, and participate in training on your machine safe operation and maintenance. you should do this before you attempt to set up, operate, adjust, or service your machine."

Rohan Johnson does what Scooter describes

Scooter: (offscreen) "Your Bissell 21K32 vacuum also comes with quick reference decals. they can be found on the back on the vacuum, and in front of the brushroll. they offer brief information on routine operation and maintenance their extensions of the owner's manual, and should not be removed or obliterated. if these or any other decals become unreadable, you should replace them."

Quick reference decals show what Scooter describes

Scooter: (offscreen) "Remember, it's your responsibility as the 21K32 owner to make sure that operators and mechanics understand how the machine works, and the contents of its owner's manual. you and they are responsible for preventing accidents or hazards that could affect other people. this is especially true when it comes to children. ***never*** leave a running machine unattended, or the machine is in the grounded outlet, particularly when children are present. children or bystanders may be injured if they move or attempt to operate the 21K32 when it's unattended. so when you leave the 21K32, always put the vacuum in the upright position, turn it off, and unplug the plug from the outlet. there are literally dozens of safety tips listed in your owner's manual. it's always a good idea to refer to the safety precautions section of your your owner's manual, especially if you're uncertain a specific component or procedure. it will provide you with more detailed information. many of the safety precautions are also addressed on the safety alert decals affixed to the 21K32 vacuum, near the immediate areas of potential hazards. for additional safety information, please refer to the safety procedures section, included in this DVD for further information. finally, please take just a few more minutes to review the following guidelines. they will help you become more familiar and confident as you operate, service, and repair your Bissell 21K32, and get the most out of this exceptional machine."

Videos show what Scooter describes

Scooter: (offscreen) "A good place to begin of course is the control panel. control panels for the 21K32 vacuum is located in the back."

The control panel shows what Kermit describes

Scooter: (offscreen) "The power switch has 2 positions, on, and off."

2 Positions show what Kermit describes

Scooter: (offscreen) "Flip the power switch to turn the vacuum on. but be careful never to do so when the vacuum is reclined, when the height adjustment is in the high carpet position while on bare floors, or when the height adjustment is in the bare floor or low carpet position while on carpets. doing so could damage the power switch, belt, or brushroll."

Rohan Johnson flips the power switch to turn the vacuum on, but he is careful never to do so when the vacuum is reclined, when the height adjustment is in the high carpet position while on bare floors, or when the height adjustment is in the bare floor or low carpet position while on carpets

Scooter: (offscreen) "To turn off the vacuum, flip the power switch."

Rohan Johnson press the power switch off to turn off the vacuum

Scooter: (offscreen) "The handle is used to steer, accelerate, decelerate, stop, or change the direction of the 21K32 vacuum."

A picture shows a handle

Scooter: (offscreen) "When it's in the upright position as shown, the machine won't move, even though the the handle is reclined and the motor, brushroll, and belt are operating."

Rohan Johnson reclines the 21K32 vacuum and turns it on

Scooter: (offscreen) "Park on a level floor surface if possible, and NOT on chairs, tables, stairs, or shelves."

Rohan Johnson parks on a level floor surface

Scooter: (offscreen) "Check your owner's manual for a guide to the specific parts on your 21K32. check the brushroll or belt to make sure that they spin while it begins to run. if they fail they spin while the vacuuming is running, transport the vacuum to a safe location, and turn off the vacuum. locate the problem, and correct it. if you don't, you could severely damage the motor. ***never*** remove the brushroll cover, brushroll or belt when the motor is hot. doing so could release pressurized hot steam and fire which could cause serious burns, or possible blindness."

Videos show what Scooter describes

Scooter: (offscreen) "An important feature of your Bissell 21K32 vacuum, is its safety interlock system. the safety start interlock system should be checked daily prior to operation, and repaired immediately if it's not working properly. it's designed to prevent runaway or accidental entanglement."

Rohan Johnson checks the safety interlock system daily

Scooter: (offscreen) "To inspect the system, make sure the 21K32 is in the upright position. then, with the vacuum in the upright position, press the power switch with your foot to turn it on. with the vacuum on, keep the vacuum in the upright position. the motor should continue to run."

Rohan Johnson does what Scooter describes

Scooter: (offscreen) "If however either the vacuum is in the upright or reclined position, unplugging the vacuum while the power is on should cause the motor to stop. if the motor doesn't stay off when the vacuum is plugged in, or the dirt container is not in the locked position, and the operator keeps the power on, the switch isn't working properly."

Rohan Johnson makes sure the motor stays off when the vacuum is plugged in and the dirt container is in the locked position

Scooter: (offscreen) "If you can't determine the cause and correct it, the switch should be replaced. if you can't locate the problem, contact your Bissell dealer."

Rohan Johnson determines the cause and corrects it, and locates the problem

Scooter: (offscreen) "In any case, if the safety interlock system isn't functioning properly, do not operate the vacuum."

Rohan Johnson makes sure the safety interlock system is functioning properly

Scooter: (offscreen) "Now that we've gotten more familiar with the Bissell 21K32 vacuum's controls and instruments, let's complete our review of a proper pre-vacuuming routine, and talk a little about using your 21K32 vacuum as well. using daily and weekly checklists make sure that the 21K32 vacuum is ready for safe operation. when inspecting the machine, take time to inspect the belt, also at least once every 100 hours. if you note anywhere or cracking, replace it immediately. otherwise, it should be replaced according to the maintenance schedule shown in the owner's manual. since it's an integral component of handle. the manual contains a very specific warning concerning a worn or cracked pump belt. it emphasizes that belt failure will lead to loss of handling control, especially when doing above floor cleaning."

Videos show what Scooter describes

Scooter: (offscreen) "If you lose handling control while operating the machine, immediately put the vacuum in the upright position, press the power switch to turn it off, unplug the vacuum, inspect the machine, and involve your Bissell dealer to solve the problem before attempting to resumes operations."

Rohan Johnson doesn't lose handling control while operating the 21K32 vacuum

## Starting The 21K32

Scooter: (offscreen) "The 21K32 won't start until the machine is plugged into a grounded outlet."

Rohan Johnson plugs the 21K32 into a grounded outlet

Scooter: (offscreen) "If the motor doesn't start, wait at least 20 seconds to allow the motor to cool."

Rohan Johnson makes sure the 21K32 starts

Scooter: (offscreen) "Once the 21K32 starts and begins to run, make certain the headlight comes on. if it doesn't, stop the motor immediately, and check for the cause."

Rohan Johnson makes certain the headlight comes on once the 21K32 starts and begins to run

Scooter: (offscreen) "To stop it, make sure the vacuum is in the upright position, turn off the vacuum, and then unplug it from a grounded outlet. wrap the cord before transporting and leaving the 21K32."

Rohan Johnson makes sure the vacuum is in the upright position, turns off the vacuum, and then he unplugs it from a grounded outlet. he wraps the cord before transporting and leaving the 21K32

## Using The 21K32

Scooter: (offscreen) "When using the Bissell 21K32 vacuum, smooth coordinated movements of the handling controls are the keys to safe operations."

Rohan Johnson does smooth coordinated movements of the handling controls

Scooter: (offscreen) "Avoid sudden stops or reversals, especially when doing above floor cleaning."

Rohan Johnson avoids sudden stops or reversals, especially when doing above floor cleaning

Scooter: (offscreen) "To go forward, push the vacuum forward. to go in reverse, push the vacuum in reverse. to turn left, turn the vacuum to the left. to turn right, turn the vacuum to the right. to perform a zero turn, make sure the vacuum is stopped, then move the 21K32 with the handle. to stop or reduce speed, stop the vacuum by making a stop."

Rohan Johnson does what Scooter describes

Scooter: (offscreen) "Avoid sudden movements while backing up. this action may cause the front of the vacuum to come off of the ground."

Rohan Johnson avoids sudden movements while backing up

Scooter: (offscreen) "Never pull back suddenly when the machine is in forward motion, or push forward suddenly while moving in reverse. doing the latter might cause the machine to tip backwards. rapid movement of the vacuum handle in either direction could result in reaction of the 21K32 that could cause serious injury. of course, controlling your speed is also important."

Rohan Johnson doesn't pull back suddenly when the machine is in forward motion, or push forward suddenly while moving in reverse

Scooter: (offscreen) "When vacuuming, you should operate the 21K32 vacuum in the reclined position, and control the speed with the handle."

Rohan Johnson operates the 21K32 vacuum in the reclined position, and controls the speed with the handle

Scooter: (offscreen) "Under no circumstances should you approach sharp depressions, or raise obstacles at a high speed. the Bissell 21K32 isn't designed to jump over gutters or curves for example. attempting to do so could cause the operator to be thrown under the vacuum and into the spinning brushroll. instead, you should approach obstacles at a slow speed, and angle one wheel at the obstruction until it clears, and then pivot the opposite wheel around."

Rohan Johnson doesn't approach sharp depressions, or raise obstacles at a high speed, and doesn't jump over gutters or curves. instead, he approaches obstacles at a slow speed, and angles one wheel at the obstruction until it clears, and then he pivots the opposite wheel around

Scooter: (offscreen) "Let's assume you'll be transporting your 21K32 vacuum to a remote location for use. one that requires you to use a trailer. it's important to configure your vacuum for transport, and secure it properly before moving it. load it onto the trailer using a single full-width, not split ramp. while moving up or down the ramp, do so cautiously, avoiding sudden acceleration. do NOT exceed at 15 degreed angle between the angle, and the trailer. when positioning the vacuum on a trailer, make sure the height adjustment is in the low position. tie it down by securing it with DOD approved straps attached to tie-down rings, or cleats on the trailer to ensure that it can't roll or move enough to loosen its restrains. once you've reached your destination and have carefully released and unloaded the vacuum, take a little time to inspect and prepare it, and the area to be vacuumed prior to beginning."

Rohan Johnson does what Scooter describes

Scooter: (offscreen) "Inspect the area to be vacuumed for hazard such as coins, metal objects, or debris which may be picked up or become tangled in the brushroll. remove these hazards, and make note of any deep depressions which might also pose problems."

Rohan Johnson inspects the area to be vacuumed for hazard such as coins, metal objects, or debris which may be picked up or become tangled in the brushroll. removes these hazards, and makes note of any deep depressions which might also pose problems

Scooter: (offscreen) "Always maintain a safe distance from people or pets when vacuuming."

Rohan Johnson maintains a safe distance from people or pets when vacuuming

Scooter: (offscreen) "Stop the machine if someone enters the area, and make sure you look down and behind you before and while you're backing up."

Rohan Johnson stops vacuuming and waves a person through who is passing him by, then, makes sure he looks down and behind him before and while he's backing up

Scooter: (offscreen) "Based on the location and desired height of the floors, you want to raise or lower your 21K32's vacuuming height adjustment. this is accomplished by adjusting the 5 height adjustments."

The 5 Height Adjustment knob shows what Scooter describes

Scooter: (offscreen) "Never operate the 21K32 vacuum with the brushroll removed. stop the vacuum, unplug it from the outlet and be sure the vacuum is off before removing the brushroll. never clear the brushroll with the motor running."

Rohan Johnson doesn't operate the 21K32 vacuum with the brushroll removed, he stops the vacuum, he unplugs it from the outlet and is sure the vacuum is turned off before removing the brushroll, and doesn't clear the brushroll with the motor running

## Above Floor Cleaning

Scooter: (offscreen) "The 21K32 is capable of operating with the attachments attached to the hose. but you shouldn't try it until you've become very familiar with the 21K32's handling characteristics. for instance, sudden stops, starts, turns, or direction reversals should be avoided at all times, but especially when doing above floor cleaning. keep all your movements when doing above floor cleaning slow and steady, and don't move the vacuum unless it's absolutely necessary."

Videos show what Scooter describes

Scooter: (offscreen) "To avoid serious injuries or death, it is better to use attachments for above floor cleaning, rather than a vacuum cleaner. if attachments lose traction, the handling control is lost, and serious injury or death could result. starting and stopping when doing above floor cleaning isn't recommended either for the same reasons."

Rohan Johnson uses attachments for above floor cleaning, rather than a vacuum cleaner and doesn't start and stop when doing above floor cleaning

Scooter: (offscreen) "If traction is lost, turn the vacuum off and put the tools back on the machine."

Rohan Johnson makes sure traction isn't lost

Scooter: (offscreen) "When doing above floor cleaning, using the vacuum when the attachments are attached can cause the machine to lose traction. if this happens, it is strongly recommended that you put the vacuum in the upright position. you should not put the 21K32 in the reclined position while the tools are attached."

Rohan Johnson doesn't put the 21K32 in the reclined position while the tools are attached

Scooter: (offscreen) "Drop-offs, elevators, and stairs also pose difficulties and potential dangers. vacuum a safe distance, no less than 2 feet away from drop-offs to avoid the possibilities of a wheel slipping over the edge."

Rohan Johnson vacuums a safe distance, no less than 2 feet away from drop-offs

Scooter: (offscreen) "Use a stick vacuum or a dust buster near such hazards."

The Cross Point Church Floor Care Worker uses the Black & Decker Dust Buster near such hazards

## After Vacuuming

### Maintenance

Scooter: (offscreen) "It's also important to keep your Bissell 21K32 vacuum clean, and free of dirt, debris, or other material. flammable materials, dirt, or trash which are allowed to accumulate on top of the deck in the Bissell 21K32's motor compartment, or exhaust area, or operator station increase the potential for danger and dangerous fires."

Rohan Johnson keeps his Bissell 21K32 vacuum clean, and free of dirt, debris, or other material. flammable materials

Scooter: (offscreen) "Keep safety covers in place, except when servicing your 21K32 vacuum, and clean up dirt spillage to allow your vacuum to cool before wrapping the cord back on the vacuum, and putting it away."

Rohan Johnson keeps safety covers in place

## Conclusion

Scooter: (offscreen) "Remember, knowing how to properly service and safely operate your 21K32 vacuum is your responsibility, and it's just good common sense. please take time to review the additional safety information found elsewhere on this DVD. your Bissell is designed to make your life easier, and your vacuuming experience efficient, and enjoyable. by becoming familiar with and following these guidelines, you can ensure that that's the case."

Videos show what Scooter describes