District HR-SS Bureau Visits miHoYo

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“现在企业想要留住人才实在太难了，特别是我们游戏动漫产业人才的流动性较大，高端人才引进落户的需求十分迫切，没有户口往往导致员工缺乏归属感，影响企业的稳定性。”上海米哈游网络科技股份有限公司董事长、上海市领军人才——蔡浩宇如是说。
"Nowadays, it's extremely difficult for companies to retain talent, especially in our gaming and animation industry where talent mobility is high. There is a pressing need to attract and settle high-end talent, as the lack of household registration often results in employees lacking a sense of belonging, which affects the stability of the company," said Cai Haoyu, chairman of Shanghai miHoYo Network Technology Co., Ltd. and a leading talent in Shanghai.

上海米哈游网络科技股份有限公司是一家由三位热爱技术和国产动漫文化的上海交通大学学生创立的高新技术企业。目前总部及下属子公司共有员工400余人，平均年龄在35岁以下，学历层次较高，均为本科及以上。公司员工多为非本市户籍人员（244人），占员工总数的60%，其中仅有66人办理居住证，11人办理了居住证积分。
Shanghai miHoYo Network Technology Co., Ltd. is a high-tech enterprise founded by three Shanghai Jiao Tong University students who have a passion for technology and domestic animation culture. Currently, the headquarters and its subsidiaries have a total of more than 400 employees, with an average age below 35 and a higher level of education, mainly holding undergraduate degrees or higher. The majority of the company's employees (244 people) are non-local residents, accounting for 60% of the total workforce. Among them, only 66 people have obtained residence permits, and 11 people have obtained residence permit points.

## Part 1: Visiting the Company and Collecting Opinions and Suggestions

2018年3月15日上午，区人社局陈继刚局长、陈艳副局长带队走访上海米哈游网络科技股份有限公司，与蔡浩宇董事长及其管理团队成员进行了深入交流，在倾听企业创业发展历程的同时，也初步了解当前企业在国内外高端人才引进、海外人才就业许可等方面遇到的实际问题和需求，并承诺将针对企业提出的问题和需求及时做出回应，并提供定向指导服务。
On the morning of March 15, 2018, Chen Jigang, Director of the District Human Resources and Social Security Bureau, and Vice Director Chen Yan led a team to visit Shanghai miHoYo Network Technology Co., Ltd. They had in-depth exchanges with Chairman Cai Haoyu and members of the management team. While listening to the company's entrepreneurial development process, they also gained a preliminary understanding of the practical issues and needs faced by the company in terms of domestic and international high-end talent introduction, as well as overseas talent employment permits. They promised to respond promptly to the issues and needs raised by the company and provide targeted guidance services.

## Part 2: Responding to the Company and Deepening Government-Enterprise Communication

为及时、准确回应企业实际需求，区人社局邀请上海米哈游网络科技股份有限公司就具体问题进行对接，区人社局专技科、区人才服务中心相关人员向企业人事负责人详细介绍了本市国内人才引进落户、外国人才工作许可办理和本区人才公寓、人才租房补贴等市、区相关政策，并对企业提出的疑问进行了一一解答。在此次对接中，区人社局和上海米哈游网络科技股份有限公司商定建立长效联络机制，今后双方将通过定期互访等方式，进一步深化政府和企业间的沟通，方便企业及时了解本市、区推出最新的人才政策信息。
In order to respond promptly and accurately to the actual needs of the company, the District Human Resources and Social Security Bureau invited Shanghai miHoYo Network Technology Co., Ltd. to address specific issues.

Relevant personnel from the technical department of the District Human Resources and Social Security Bureau and the District Talent Service Center provided detailed explanations to the company's personnel in charge regarding the city's policies on domestic talent introduction and settlement, work permits for foreign talents, talent apartments in the district, and talent housing subsidies. They also answered the questions raised by the company one by one. During this interaction, the District Human Resources and Social Security Bureau and Shanghai miHoYo Network Technology Co., Ltd. agreed to establish a long-term liaison mechanism.

In the future, both parties will further deepen communication between the government and the company through regular visits and other means, facilitating the company's timely understanding of the latest talent policies and information in the city and the district.

## Part 3: Guiding the Company and Providing Customized Services

不仅解决企业当前遇到的实际问题，关键还是要着眼于企业未来的发展。对接过程中，区人社局对上海米哈游网络科技股份有限公司在引才、留才、育才等方面给予了专业指导。
It is not only about solving the actual problems faced by the company at present but also focusing on its future development. During the communication process, the District Human Resources and Social Security Bureau provided professional guidance to Shanghai miHoYo Network Technology Co., Ltd. in talent attraction, retention, and cultivation.

一是引导企业建立分层级、多渠道的人才管理模式。建议企业核心团队及骨干成员与总公司建立劳动关系，按高新技术企业骨干人才直接申请办理落户；非核心团队成员先办理居住证积分，符合条件的再为其申请办理居转户；应届毕业生可采取应届毕业生打分落户渠道引进。
First, they guided the company to establish a hierarchical and multi-channel talent management model. It was suggested that the core team and key members of the company establish labor relations with the parent company and directly apply for settlement as key talents of high-tech enterprises. Non-core team members should first apply for residence permit points, and if they meet the conditions, their residence permits can be converted to household registration. Graduates can be introduced through the channel of the Graduate Score-based Household Registration.

二是引导企业建立科学的梯队人才培养计划。鼓励企业积极申报本市、区各类人才评选、资助项目，使企业员工更具归属感和获得感，帮助企业引得进人才、留得住人才。
Second, they guided the company to establish a scientific talent development plan. They encouraged the company to actively apply for various talent selection and support projects in the city and the district, enabling employees to have a greater sense of belonging and achievement, and helping the company attract and retain talents.

三是引导企业做好与区域人才政策的适配对接。指导企业按需、按规申请人才租房补贴；宣传本区即将推出的博士后创新实践基地人才政策，引导企业结合相关政策要求先行排摸申报需求。
Third, they guided the company to align with regional talent policies. They instructed the company to apply for talent housing subsidies according to their needs and regulations. They also promoted the upcoming talent policies of the district's postdoctoral innovation practice base and guided the company to assess and prepare their application requirements accordingly.