Faq

## **HD Poker F.A.Q.**

**HD Poker Terms to know:**

**All-In** - To bet or
call by putting all of your chips in the pot. If you do this, other
players can still raise, and you can still win the pot at the end.

**Bet** - To be the
first person to voluntarily put chips in the hand. Other players must call to
continue to play in the hand.

**Buy-In** - The buy-in
is the money you need to join a game, which gives you your seat and a certain number of chips. There is always a minimum buy-in, which you’ll need to factor in when budgeting if you decide to participate in the Sit-N-Go tournaments.

**Call** - To put into
the pot an amount of money equal to the most recent bet or raise. If you do not call when a bet or raise has been made before you, you cannot continue to play in the hand.

**Call Any** - To put
into the pot an amount of money equal to whatever the highest raise is.

**Check** - You do not
need to bet any more chips to stay in the hand. This just passes to action the
next player.

**Chips** - Currency
used to play poker against other players. Chips can also be used to purchase
special items like customizing your avatar or buying unique gifts (or taunts)
for other players at the table.

**Fold** - To stop
playing the current hand. You give up all of your chips in the pot and cannot
win the hand.

**Gems** - Used to
unlock premium avatars, poker backgrounds, and keys for chests.

**Pot** - The chips that
you and other players have contributed. The winner(s) of the hand will win the
pot.

**Raise** - To increase
the amount of the current bet.

**Rake** - A small
percentage of chips taken out of each pot for administrative purposes. This
only applies to Hold'em games, not Tournaments, Sit-N-Gos, etc.

Bet/Raise Option 1/2
- To bet an amount of chips equal to 1/2 of the current pot.

Bet/Raise option 3/4
- To bet an amount of chips that is equal to 3/4 of the current pot.

Bet/Raise option Pot
- To bet an amount of chips that is equal to the current pot.

Bet/Raise option
Confirm - This means that you are confirming the bet amount. If you don't do this quickly, you may run out of time!

**How To
Play Texas Hold’em:**

Texas Hold’em is a variation of the standard
card game of Poker. Two cards are dealt face down to each player and then five
community cards are dealt in multiple stages face-up, placed in front of the
dealer.

The stages consist of a series of three cards
(the flop), later an additional single card (the turn) and a final card (the
river). The object is to make the best 5-card hand possible, using any
combination of your 2 cards and the 5 community cards. Depending on how strong
your hand is, you can bet, call, and raise during the 4 rounds of betting:
pre-flop, flop, turn and the river.

The best hand after all betting rounds are
complete wins the pot or if you get everyone else to fold their cards first you
will win the hand.

**What are
the rankings of Poker hands?**

http://hdpoker.wikia.com/wiki/Hand\_Ranking

**Where can
I play HD Poker?**

HD Poker can be played in any browser on any Mac or
Windows machine. You can find HD Poker game on Facebook by searching HD Poker or
by directly clicking on this
link: https://apps.facebook.com/hdpokerplay/

**Can
HD Poker be played on a Mobile iOS or Android device?**

The iOS and Android versions of HD Poker are
currently in the works. It is not yet available on either device but will be
released shortly.

**Can I
change my username?**

Yes. Inside the setting menu at the top right of
the screen while on the dashboard there is a “Change Display Name” option.
Simply click the button and input your new display name. This service can be
activated once every 90 days.

**Can I
change my Avatar?**

Yes, You can change your avatar in your profile
menu. To access your profile just click on your avatar in the top right of the
screen. Once your profile is open you will see a display picture of your avatar
to the left and under it is a button called “Change Avatar”. Simply click the button,
pick your avatar then click save and you’re done!

**Can I
chat with other players?**
Yes, While playing at a table, click the Chat box located in the bottom
left-hand corner of the screen. Start typing your message and it will appear in
a cartoon bubble over your head as well as in the chat box itself. You can also
chat with friends via the Friends list. To find friends just click on a player
or search for them by name in the friends search field.

**How do I
view other players profiles?**

If you want to find out more about the players
you're competing against, simply click on their avatar while sitting at one of
our Poker tables then select the “Profile” option.

**How do I
block a player so I don’t have to see his chat?**

Select the player by clicking on his avatar then
select “Mute”. You will no longer see any more of that player's text. (If you
wish to unblock a player you can check your block list in the settings menu.)

**What is
XP?**

XP or eXPerience Points are earned for playing
hands in HD Poker. Winning a hand gives you more XP than losing one. Also if you
get more XP for the strength of hand you have when you win. (I.E. If you win
with a pair you make less XP than a full house) XP gives players an Idea of how
much HD Poker you’ve played as well as unlocking items in the store.

**How do I
buy Chips?**

If you run out of Chips or don't have enough
Chips to enter the games with the higher, more exciting stakes, then you can
purchase more by clicking the store icon on the dash located at the top left of
the UI. On the following screen, you'll see multiple Chip bundle options available
for purchase. Select the bundle you wish and provide additional billing
information on the following screens to complete your purchase.

**What are
Gems?**

Gems are used to purchase items in the store
like Avatars, Poker Backgrounds, and some Gifts

**What are Jackpots and how do I get them?**

Jackpots are random amounts of chips given away for free at random. Every so often a jackpot will be given to any player who is currently sitting down and bought into any table. Also the amount given is determined by the stake range the player who wins is currently playing at. The higher the stakes, the bigger the jackpot.

**What is
Voting?**

When sitting at a table players can vote on what background/theme is
displayed to all the users currently at that table. Voting has 2 phases. In the
first phase players select 1 of the themes they own to be voted on by the
table. Then in phase 2 all select themes picked in phase 1 will be voted on by
the players at the table. The winning theme is then applied to the current
table.

**What are gifts?**

Gifts are items that can be sent from one user to another as long as both
are currently sitting at the same table. The gift will show up next to the
selected players along with a message explaining who the gift is from and
linger at the table for a short period of time.

**What are the
leaderboards?**

The leaderboards arrange players from first to last based on their current
poker skill rating. Players skill rating score is
affected by how well you play, your opponents score and the size of pots.

**What is
the Dealer Button?**

The Dealer Button dictates where the small and
big blind will be. It also determines who’s turn it is to at first. The button
moves clockwise at the end of each hand to the player to the next to the player
currently with it.

**What are
Blinds and how do they work?**

The blinds are forced bets posted by players to the left of
the dealer button. The number of blinds is usually two, but it **can** range from none to three. The small blind is placed
by the player to the left of the dealer button and the big blind is then
posted by the next player to the left.

**I think
my account was hacked! How can I get my chips back?**

Contact HD Poker Customer support by selecting
the HD Poker drop down menu at the top left of the screen while on the
dashboard. They will walk you through the process of securing your account, and
then research your missing chips.

**I can’t
log into my Facebook account to play my games, I think someone hacked my
account. How can I get my account back?**

Please contact Facebook
Security directly.

**I
received a message that promised me millions of free chips. Is it too good to
be true?**

Yes. Hackers and scammers often entice HD Poker
players with free in-game cash and goods, to trick them into giving up their
account password or other details. Do not click on any links in messages
promising free stuff. Report any suspicious messages to HD Poker Customer
support, and then delete them.

My chips are missing but I just had them at the
table; Are they gone for good?

No. In HD Poker when you buy into a table the
amount you buy in for will stay at the table until the current hand is
completed. So if you leave early the table will continue to hold onto your
chips for a short period of time. This is a common misconception. Because of
this system please wait 5 to 10 minuets before reporting missing chips to
ensure they aren't tied up in a previous table.

**I think a
player is cheating. Where can I report him, and what will HD Poker do?**

Report the player in-game by selecting
the Contact/Help option in the HD Poker drop down menu at the top left of
the screen while on the dashboard. HD Poker staff reviews all reports of
potential unfair game play. If a player is found to be in violation of HD Poker’s
Term of Service, action may be taken against their account.

**Another
player posted some incredibly insulting things in chat. Where can I report it,
and what will HDPoker do about it?**

Please submit via the “Help/Contact” option in
the HD Poker Drop down menu on the dash to the far left; the name of the
offending player, along with a description of the message exchange, and where
the abuse was communicated (i.e.: in-game chat, Facebook messaging, etc.), to
HD Poker Customer Service. We take abuse very seriously, and if it’s determined
that a violation of our Terms of Service has occurred, we will take action.

**I friended
someone in HD Poker, but they’ve sent me some creepy personal messages. What can
I do?**

Go to "Help/Contact" option from the
far left HD Poker drop down menu on the dash. Then general inquiries and input
the player's name and text they sent you, then remove them as a friend.

**Where can
I find HD Poker’s forums?**

HD Poker's forums are currently under construction and coming soon.

**What are
"Sit and Go's"?**

A tournament format that will be added to HD Poker soon.