Frequently Asked Questions

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The **Frequently Asked Questions** or **FAQ** can be found in the "Other" section of the "Menu".

## About *Miitomo*

### What kind of application is *Miitomo*?

This application is all about communication with your friends.

### In a nutshell, what do I do in *Miitomo*?

First, try answering the various questions your Mii will ask you. Your answers will then be shared with your friends. Sometimes you'll hear answers from your friends too. If there's an answer that catches your attention, you can also leave a comment about it that will be shared with the person whose answer it is.

### Can I use *Miitomo* for free?

The application is available as a free download. Basic functions are free to use, but you can purchase Miitomo coins with real money, which can be redeemed for items like clothing for Mii characters. You can also earn Miitomo coins for free.

Note: An Internet connection is required to use *Miitomo*. \* Cellular data charges may apply.

### Can I use *Miitomo* with my friends?

You can use it with people you've mutually added as friends.

### How old do I have to be to use *Miitomo*?

You must be at least 13 years of age to use this application.

## System questions

### What operating systems support this application?

This application is supported on iOS 7.0 or newer on iPhone, iPod touch, and iPad.

Note: iPhone 4 is not supported.

### What languages are supported?

Currently, this application has 11 language options: English (US), English (Europe/Australia), French (Canada), French (Europe), Spanish (Latin America), Spanish (Europe), German, Italian, Dutch, Russian, and Japanese.

### Can multiple users use *Miitomo* on the same device?

No, it is not possible to use *Miitomo* as different users on the same device.

### Can I use *Miitomo* as the same user on another device?

If you link the application to a Nintendo Account, it's possible to use *Miitomo* as the same user across multiple devices.

After linking your device to your Nintendo Account, simply select **Create/Link a Nintendo Account** when you first start *Miitomo* on any other device to link that device as well.

However, you cannot use the application on multiple devices at the same time.

### Is it possible to continue using *Miitomo* as the same user if I change devices or obtain a new one?

It is possible to continue using *Miitomo* as the same user on another device if you link the application to your Nintendo Account.

After linking the application on the original device to a Nintendo Account, launch the application on the new device and select **Create/Link a Nintendo Account**.

### How can I change my language setting?

Please follow these instructions to change you language setting.

1. In your room, select **Menu**.
2. Select **Settings**.
3. Choose a language under the **Language** option.

### Can I change my country of residence setting?

Use the following steps to change your country of residence setting:

- When linked to a Nintendo Account -

Change the country of residence setting for your Nintendo Account. You can access this option via the **Edit profile** menu.

- When not linked to a Nintendo Account -

1. In your room, select **Menu**.
2. Select **Settings**.
3. Choose a country under the **Country of residence** option.

Note: Your country of residence setting shoulc only be changed if your country of residence changes.

### How can I disable push notifications?

Please follow these instructions to change your push-notification settings.

1. In your room, select **Menu**.
2. Select **Settings**.
3. Set each of the individual options under **Notifications**.

### How can I receive the daily bonus?

You can obtain a daily bonus once a day if you visit your Mii's room. Please follow these instructions to receive the bonus.

1. In your room, select **Menu**.
2. Select **Gift Box**.
3. Select the daily bonus you received.

### *Miitomo* isn't working properly! What should I do?

Please try restarting *Miitomo*.

Note: Please take care that you do not uninstall or delete the Miitomo application from your device by mistake.

If restarting the app doesn't solve the issue, please try restarting your device. If that still doesn't help and you're using iOS, please try the following steps to clear and reacquire data for the app:

1. In iOS, select **Settings**.
2. Select ***Miitomo***.
3. Turn on the **Clear cache next launch** option, and then restart the *Miitomo* app.

### What should I do if I want to delete my *Miitomo* user data?

Please follow these steps to delete the user data, the answers, and the comments.

1. In your room, select **Menu**.
2. Select **Account Management**.
3. Select **Delete Miitomo User Data** to delete your data.

Please note that your data (including any Miitomo coins you have collected) cannot be restored once deleted.

### What happens if I delete or uninstall the *Miitomo* application from my device by mistake?

You will no longer be able to use *Miitomo* unless you reinstall the app. Additionally, unless you've linked the app to a Nintendo Account, all your data (including your Miitomo coins) will be lost, and you will have to start again from scratch after reinstalling the app. Please take care to avoid this.

### I deleted my *Miitomo* user data, but now I'd like to start again using the same data. Is that possible?

Data cannot be restored once you've deleted it. Please be aware that you'll need to start over in this case.

### For the purposes of the daily bonus, when does a new day begin?

A new day begins at 4 a.m. in the time zone your device is set to.

## Nintendo Account

### What is a Nintendo Account?

A Nintendo Account is an account required for using Nintendo services such as My Nintendo.

1. From your romo in the *Miitomo* app, select **Menu**.
2. Select **Account Management** to create an account for free, or visit https://accoutns.nintendo.com

Note: A Nintendo Account is distinct from a Nintendo Network ID.

## Game tickets and candy

### What are game tickets used for?

Game tickets are used to play Miitomo Drop. You can also use Miitomo coins to play Miitomo Drop.

### How do I use candy?

If you give candy to a Mii when visiting a friend's room, they'll share some answers with you.

### How can I receive candy or game tickets?

You can earn game tickets and candy in various ways including as a daily bonus. You can also obtain candy as a prize from Miitomo Drop.

## Miitomo Drop

### What is Miitomo Drop?

It’s a game where you drop miis and you get items like clothing and candy it can be played if you have a game ticket or miitomo coins