Shannon Ross

**Shannon Ross** was the manager at Handy Car Rentals and the former girlfriend of Jung Kim. She is portrayed by Nicole Power.

## Character Description

*Shannon, 26, is the manager of the car rental agency where Jung and Kimchee work. She’s from a small town in the Maritimes and loves to tell a good, if slightly rambling, story. She’s professional, efficient, and smart but when she’s nervous, as she often is around Jung, she quite often puts her foot in her mouth. She’s quirky, funny, a bit lonely, and has a major crush on Jung.*

## Throughout *Kim's Convenience*

### Gay Discount

Shannon walks in and sees Janet, and is displeased, assuming that she is Jung's girlfriend. When she learns that Janet is Jung's sister, she is relieved, but regrettably informs them that it is employees only back there. Shannon asks them if they have seen a woman's pet ferret, which Jung replies to with no, stepping sideways to cover the body of the dead animal in the car.

Umma visits Jung at work, leading him into Shannon's office. She urges Jung to talk to Janet about her being single. Shannon opens the door to retrieve her insulin and Umma pushes her back out. Shannon leaves to get an orange.

Shannon is on the phone, trying to upgrade her from call to unlimited texting in North America. Jung sees Appa standing at the front desk during his coffee break, and asks Shannon to deal with him. Shannon hands her the phone, and Jung takes over trying to get her cellphone plan upgraded. Shannon tells Appa about her uncle who disappeared to Mexico, and how family is tricky.

### Janet's Photos

   Jung comes to Shannon's office, and hands her an updated resume with volunteer experience. Shannon says that she think he'd do a great job because he has wonderful people skills and strong physical presence. She says that she'd be happy to recommend him, but head office will most likely deny him because he doesn't have a high school degree and spent some time in juvie. Jung asks if there is anything he can do, and Shannon suggests that they have a dinner, and Jung asks if they can just talk there. Shannon agrees and says that she will do her best.

Shannon tells Umma that Jung is a delight to work with, but she can't give him a promotion just because she is here to plead his case. Umma says that she doesn't want Shannon to promote Jung because she think he's too good for the car rental. Shannon reminds Umma that Jung has a criminal past and no high school diploma. Umma switches tones and tells Shannon that Jung is a bad seed and she should promote Kimchee instead. Jung enters and Umma gives Shannon four dollars as a bribe and leaves.

### Ddong Chim

Shannon is in her office with Jung (because Kimchee reported the *ddong chim* incident to her) and says that one of the coworkers complained of Jung sexually harassing them. Jung asks her where it's coming from, and Shannon says that it's an anonymous complaint, but still coming from a serious place. Jung realizes that Kimchee is the reporter. and tells her that there has been a misunderstanding. Shannon says that she understands that he has never been inappropriate with anyone at work, Jung explains that he gave Kimchee a *ddong chim*, with "ddong" meaning "poop" and "chim" meaning needle in Korean, and that it was the Korean equivalent of a wedgie. Shannon says that she understands, but if Kimchee filed a complaint directly to head office, it could be considered harassment. Jung says that Kimchee gives him *ddong chim's* all the time. Shannon tells him to find Kimchee to resolve this, without using anything sexual.

Shannon has gathered the Handy employees for the meeting about harassment. Terence asks what it's about, and Shannon says that two of the Handy workers are having an argument. Terence says that he thought it was a lover's quarrel, and Jung affirms that he and Kimchee are not a couple, and that it was just a *ddong chim*. Shannon says that this is an opportunity to be more inclusive about each other's cultures, and states that when she was younger, her family used to pass oranges around the room with only their necks. Esi asks why Shannon is looking at her, and she says that there are only 5 people in the room, and that she needs to look at someone. Shannon restates that they need to respect each other racially and sexually, and tells Jung and Kimchee to just make amends with each other. Jung says that he's sorry, and Kimchee beings to thank him. Jung interrupts, and says that he is apologizing to everyone else in the room, not Kimchee. Esi suggests that they should just break up. Jung says they're not a couple, and Shannon says that maybe as friends, they should find some common ground. Kimchee says thay're not friends. Shannon calls a break and everyone leaves.

## Appearances

### Season 1

* "Gay Discount"
* "Janet's Photos"
* "Ddong Chim"
* TBA

## Trivia

* Shannon got highlights in her hair when she was 15 and got bullied for it hence she decided it didn't suit her.
* She has an uncle who was a fisherman and reeked of fish. He disappeared and only sent the occasional postcard from Mexico.
* She has one cat and takes care of two other cats that hang around.
* Shannon is diabetic and needs to take insulin regularly.

## References List

1. ↑ renees List

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"Shannon - Characters - Kim's Convenience: New episodes Tuesdays."
2. ↑ Ins Choi & Kevin White (writers) & Peter Wellington (director) (January 26, 2017). "Gay Discount". *Kim's Convenience*. Season 1. Episode 1. CBC Television.
3. ↑ Ins Choi & Kevin White (writers) & Peter Wellington (director) (January 26, 2017). "Gay Discount". *Kim's Convenience*. Season 1. Episode 1. CBC Television.
4. ↑ Ins Choi & Kevin White (writers) & Peter Wellington (director) (January 26, 2017). "Janet's Photos". *Kim's Convenience*. Season 1. Episode 2. CBC Television.