Disneyland Resort

**Disneyland Resort** is an entertainment resort in Anaheim, California. It is owned and operated by The Walt Disney Company through its Parks, Experiences and Products divison.

It is home to two theme parks, three hotels, and a shopping, dining and entertainment district.

## History

### Concept and Construction

Walt Disney's early concepts for an amusement park called for a "Mickey Mouse Park" located adjacent to the Walt Disney Studios in Burbank (presently the site of the West Coast headquarters of ABC). As new ideas emerged, Walt and his brother Roy realized that the Burbank location would be too small for the project, and hired a consultant from Stanford Research Institute to provide them with information on locations and economic feasibility. The consultant recommended a remote location in Anaheim, adjacent to the then-under-construction Santa Ana Freeway. The consultant correctly predicted that the location, covered by orange groves at the time, would become the population centre of Southern California. Since the location was far from Southern California population centres in the 1950s, Walt Disney wanted to build a hotel so that Disneyland visitors traveling long distances could stay overnight. However, the park had depleted his financial resources, so he negotiated a deal with Hollywood producer Jack Wrather in which he would build and operate a hotel called the Disneyland Hotel across the street from Disneyland.

### 1955-1998

Disneyland opened on July 17, 1955, with a televised press preview event on ABC. Despite the disastrous event, later dubbed "Black Sunday", during which several rides broke down and other mishaps occurred, Disneyland became a huge success in its first year of operation. The hotel, which opened three months after the park, enjoyed similar success. Walt Disney wanted to build more facilities for Disneyland visitors to stay in Anaheim, but since his financial resources were drained, entrepreneurs established their own hotels in the area surrounding the park and hotel to capitalize on Disneyland's success.

To Walt Disney's dismay, the city of Anaheim was lax in restricting their construction, eager for the tax revenue generated by more hotels in the city. The area surrounding Disneyland became the atmosphere of colourful lights, flashy neon signs, and then-popular Googie architecture that he wanted to avoid (and which years earlier had caused the city of Burbank to deny his initial request to build his project in Burbank). The Anaheim Convention Center was built across the street from Disneyland's original parking lot, and residences were constructed in the area as part of the city's growth in the late 20th century. Eventually, Disneyland was "boxed in", a factor which would later lead Walt Disney to acquire a significantly larger parcel of land for the construction of Walt Disney World. The Walt Disney Company gradually acquired the land west of the park, notably the Disneyland Hotel in 1989 following Jack Wrather's death in 1984, the Pan Pacific Hotel (now Disney's Paradise Pier Hotel) in 1995, and several properties north of the Disneyland Hotel in the mid to late 1990s.

### 1998-2001

After Walt's and Roy's deaths in 1966 and 1971, respectively, the Walt Disney Company would go on to achieve success with the multi-park, multi-hotel resort complex business model of Walt Disney World in Florida, which opened in 1971. In the 1990s, Disney decided to turn Disneyland into a similar multi-park, multi-hotel resort destination. In 1991, Disney announced plans to build WestCOT, a theme park based on Walt Disney World's EPCOT Center, on the site of the original Disneyland parking lot. Its estimated cost was US$3 billion, largely due to the cost of land that Disney would need to acquire. With the new Euro Disney Resort, which opened in 1992, becoming a financial and public relations albatross for the company, Disney was unable to finance the project, and cancelled WestCOT in 1995. That summer, Disney executives gathered in Aspen, Colorado for a 3-day retreat, where they came up with the idea for a California-themed park, dubbed Disney's California Adventure Park, to be built on the same site slated for WestCOT. $1.4 billion was budgeted to build the park, a retail district, and hotels.

### 2001-2019

In January 2015, Tom Staggs, Disney Parks chair, and Steve Davison, VP of Park Entertainment, announced upcoming changes to the park to celebrate the park's 60th anniversary. The changes began on May 22, 2015, and ran for sixteen months. The updates included an updated World of Color water show, Paint the Night parade, and a new fireworks show titled Disneyland Forever. Disney California Adventure also received a makeover, with Condor Flats remade into Grizzly Peak Airfield and Soarin' Over California equipped with a new laser projection system. Peter Pan's Flight reopened on July 1.

In October 2017, Disney announced a new Pixar Pals parking structure for the resort, which includes a 6,500-space parking structure, and a new transportation hub, which opened in July 2019. The parking structure opened in June 2019 and is now used daily.

In August 2015, it was announced that Disneyland Park would receive a 14-acre Star Wars-themed land scheduled to open in 2019. It opened on May 31, 2019. Star Wars: Galaxy's Edge is home of two attractions, Millennium Falcon – Smugglers Run, and Star Wars: Rise of the Resistance.

### Future Expansion

In March 2018, it was announced that A Bug's Land would close in September 2018. It will be replaced by Avengers Campus which was set to open July 18, 2020, but was delayed due to the COVID-19 pandemic and opened on June 4, 2021.

Disney announced plans to build a fourth hotel at the resort in 2016, slated for an opening in 2021. In August 2018, the hotel was placed on hold indefinitely because of a dispute with the city of Anaheim, which concerned a tax rebate that would have subsidized the hotel's construction. Later, the hotel was cancelled as Disney and Anaheim could not come to an agreement on the tax rebate.

In April 2019, Disneyland announced that Mickey & Minnie's Runaway Railway would be coming to Disneyland in 2023. The attraction will go behind Mickey's Toontown in a former backstage area.

## Location

The Disneyland Resort is located several miles south of downtown Anaheim, in an area branded by the city as the Anaheim Resort near the border of neighbouring Garden Grove. The resort is generally bounded by Harbor Boulevard to the east, Katella Avenue to the south, Walnut Street to the west and Ball Road to the north. Interstate 5 borders the resort at an angle on the north-eastern corner.

Not all land bordered by these streets is part of the Disneyland Resort, particularly near the intersection of Harbor Boulevard and Katella Avenue, and along Ball Road between Disneyland Drive and Walnut Street. Disneyland Drive cuts through the resort on a north–south route and provides access to the Mickey & Friends Parking Structure, Downtown Disney, and the three hotels. Magic Way connects Walnut Street to Disneyland Drive just south of the Mickey & Friends Parking Structure and provides access to the parking structure, Disneyland Hotel, and Downtown Disney.

Special offramps from Interstate 5 combined with a reversible flyover over the intersection of Ball Road and Disneyland Drive permit access into and out of the Mickey & Friends parking garage during peak morning and evening traffic times. The official address of the resort is 1313 South Harbor Boulevard; the address number is a Hidden Mickey.

## Attractions

### Theme Parks

* Disneyland Park
* Disney California Adventure

### Hotels

* Disneyland Hotel
* Disney's Paradise Pier Hotel
* Disney's Grand Californian Hotel & Spy

## Attendance

The 2019 issue of "TEA/AECOM 2018 Theme Index and Museum Index: The Global Attractions Attendance Report" reported the following attendance estimates for 2018 compiled by the Themed Entertainment Association:

* Disneyland: 18,666,000 visits (No. 2 worldwide/in the U.S., up 2% from 2017)
* Disney's California Adventure: 9,861,000 visits (No. 11 worldwide/No. 7 in the U.S., up 3% from 2017)

## Management

### Executives

The president of Disneyland Resort is Ken Potrock. Potrock reports to Josh D'Amaro, Chairman of Parks, Experiences and Consumer Products.

#### Current Management

* President, Disneyland Resort - Ken Potrock
	+ Senior Vice President, Experience Development & Integration Disneyland Resort - Mary Niven
	+ Vice President, Disneyland Park - Kris Thieler
	+ Vice President, Disney California Adventure Park & Downtown Disney District - Patrick Finnegan
	+ Vice President, Disneyland Resort Hotels & Aulani, a Disney Resort & Spa - Elliot Mills

#### Past Management

* President, Disneyland Resort - Rebecca Campbell (2019–2020)
* President, Disneyland Resort - Josh D'Amaro (2018–2019)
* President, Disneyland Resort - Michael Colglazier (2013–2018)
* President, Disneyland Resort - George Kalogridis (2009–2013)
* President, Disneyland Resort - Ed Grier (2006–2009)
* President, Disneyland Resort - Matt Ouimet (2003–2006)
* President, Disneyland Resort - Cynthia Harriss (1999–2003)
* President, Disneyland Resort - Paul Pressler (1994–1999; Chairman of Walt Disney Parks and Resorts, 1999–2002)
* President, Disneyland Resort - Jack Lindquist (1990–1994)
	+ Former Vice President, Downtown Disney and Disneyland Resort Hotels 1998–2012 - Tony Bruno
* Former Executive Vice President - Dick Nunis (1972–1980)

### Operations

The day-to-day operations of the resort are overseen by a hierarchy of operations managers or "stage managers", who change with each shift. They are colloquially known by their radio call signs, which usually contain the manager's department name (e.g., "Merch", "Foods") and an identifying number. Usually "One" denotes the manager in charge of that department for Disneyland Park, "Two" denotes the same for Disney California Adventure, "Three" denotes the same for the resort hotels, and "Four" denotes the same for Downtown Disney.