Canopy by Hilton New Orleans Downtown: How To Start, Use, and Operate A Bissell 3537, 32Y7, and 38632 Vacuum Cleaner Transcript

## Introduction

***Canopy by Hilton New Orleans Downtown Presents***

***How To Start, Use, and Operate A Bissell 3537, 32Y7, and 38632 Vacuum Cleaner***

***with Fozzie Bear***

Onscreen, The 3537 Worker, Rohan Johnson, and The 38632 Worker are using their vacuums

Fozzie Bear: (offscreen) "Welcome to this training module on the Bissell's 3537, 32Y7, and 38632 upright vacuum cleaners. over the next 20 minutes, or so, we'll introduce you to this powerful line of vacuums, and teach you how to use them properly, and safely. the Bissell vacuum cleaners are designed for use on floors, bare floors, and carpets. they also come with on board tools that make above floor cleaning easier. while Bissell's upright vacuum cleaners offer great performance and convenience, they are still powerful machines. make sure you pay attention the operating, and safety advice in this module. and take your time learning to use the vacuum cleaner. remember to read the operator's manual before using the vacuum. don't take risks. if you have questions, consult your owner's manual, and ask your supervisor for advice."

Videos show what Fozzie Bear describes

## Parts Of The Vacuum

Fozzie Bear: (offscreen) "Let's take a closer look at one of the Bissell upright vacuum cleaners. as you will see, it's a more complex unit."

A picture shows the Bissell 3537 Powerforce Bagged Upright Vacuum, the Bissell 32Y7 Cleanview Helix Plus Bagless Upright Vacuum, and the Bissell 38632 Velocity Bagged Rewind Upright Vacuum

Fozzie Bear: (offscreen) "Here you can see the handle, power switch, which turns on, or off the vacuum, cord, handle release pedal, hose, hepa media filter."

A picture shows the handle, power switch, which turns on, or off the vacuum, cord, handle release pedal, hose, hepa media filter

## Personal Protective Equipment (PPE)

Fozzie Bear: (offscreen) "Safety is vitally important when using this, or any other vacuum. a large part of safety comes down to operating, or servicing the machine properly, but you should also understand the personal protective equipment, or PPE you should use with a vacuum cleaner."

Rohan Johnson operates his 32Y7 vacuum cleaner properly, and uses his personal protective equipment

Fozzie Bear: (offscreen) "Recommended PPE includes hearing protection, eye protection, and safety boots, and other approved footwear. your boots should have non-slip soles, and tied laces, and preferably steel toed caps."

Rohan Johnson wears his hat, hearing protection, eye protection, a blue and green striped neck gaiter mask, safety vest, gloves, and safety boots

Fozzie Bear: (offscreen) "You should also be sure to wear proper clothing when you operate the vacuum. don't wear baggy clothing, or anything with loose sleeves, or strings, these can get caught up in the vacuum's moving parts and potentially result in severe injury. you should also wear long pants. shorts leave your lower legs more vulnerable to debris that might fly up from the floors during vacuuming."

The 3537 Worker wears proper clothing, and long pants

## Plugging In

Fozzie Bear: (offscreen) "The Bissell 3537, 32Y7, and 38632 vacuum cleaner uses an electrical plug. make sure you put the plug on the outlet, or the vacuum cleaner won't turn on. always plug in your vacuum inside, on even floors. if the vacuum is on a trailer, take it off, and put it on the floors to plug it in. do not plug in the machine outdoors. the outlet can be dangerous, and are a potential shock hazard. always be sure to keep the machine away from any type of open flame, or spark when plugging it in, and extinguish all ignition sources, including lit cigarettes. also, don't plug in your vacuum when the motor is hot. if you're in the middle of a job, and need to plug in the vacuum, give the vacuum sufficient time to cool down before you plug it in, or you might burn yourself on the hot vacuum components."

Videos show what Fozzie Bear describes

Fozzie Bear: (offscreen) "To plug in the vacuum, make sure the vacuum is turned off, and unplugged. if the machine has been running, first, allow the motor to cool, and then unwrap the cord slowly, and carefully."

Rohan Johnson does what Fozzie Bear describes

Fozzie Bear: (offscreen) "Plug in the vacuum cleaner with the dirt container, or the vacuum bag secured so you don't spill any dirt on the unit, or the floor. keep your hands and feet away from the outlet at all times."

The 38632 Worker plugs in the vacuum with the vacuum bag secured so he doesn't spill any dirt on the unit, or the floor. he keeps his hands and feet away from the outlet at all times

Fozzie Bear: (offscreen) "It's important to leave some space when you plug it in. as the vacuum works, and heats up, the plug will heat up as well, and expand. leave room to accommodate the expanding electric."

Rohan Johnson leaves some space when he plugs it in

Fozzie Bear: (offscreen) "If you do spill dirt, clean it up immediately using a broom, and a pan. make sure you clean it off of the vacuum before starting. and if you spill on your clothes, change them. spilled dirt is highly dirtable, and a serious safety risk. do not start the vacuum near spilled dirt."

The 3537 Worker cleans spilled dirt up immediately using a broom, and a pan

## Starting And Stopping The Vacuum: Starting The Motor

Fozzie Bear: (offscreen) "With the vacuum plugged in, we can get down to work. here's the process for starting the vacuum."

Rohan Johnson plugs his 32Y7 vacuum in, and gets down to work

Fozzie Bear: (offscreen) "Watch as our operator reclines the vacuum cleaner by pressing the recline pedal switch. he turns on the vacuum cleaner by flipping the power switch to the on position. if the vacuum cleaner doesn't start, wait at least 15 seconds before trying again. finally, he pushes the vacuum forward to begin vacuuming. we'll talk more about steering in the next section."

Videos show what Fozzie Bear describes

## Stopping The Vacuum

Fozzie Bear: (offscreen) "Before we get to maneuvering, let's look at how to stop the motor. to stop the motor. the operator puts the vacuum cleaner in the upright position. next, he flips the power switch to the off position, and unplugs the vacuum. remember, never leave the plug in the outlet unattended."

Videos show what Fozzie Bear describes

## Basic Operating Techniques

### Steering

Fozzie Bear: (offscreen) "Steering. the handle is used for steering."

A picture shows the handle

Fozzie Bear: (offscreen) "To move forward, push the vacuum cleaner forward."

Rohan Johnson pushes the 32Y7 vacuum cleaner forward

Fozzie Bear: (offscreen) "To slow and stop, ease the vacuum cleaner back to the neutral position."

Rohan Johnson eases the 32Y7 vacuum cleaner back to the neutral position

Fozzie Bear: (offscreen) "To go backwards, push the vacuum cleaner backward. as with any vacuum, you should be very careful moving in reverse. be sure to use the handle when moving in reverse."

The 3537 Worker is very careful vacuuming in reverse he uses the handle when moving in reverse

Fozzie Bear: (offscreen) "To turn to the right while moving forward, push the vacuum cleaner to the right position when pushing it forward causing the vacuum cleaner to turn right. to turn to the left while moving forward, push the vacuum cleaner to the left position when pushing it forward causing the vacuum cleaner to turn left."

Rohan Johnson does what Fozzie Bear describes

Fozzie Bear: (offscreen) "Your vacuum cleaner is capable of a zero turn, which means it can turn 360 degrees in its own footprint. to perform a zero turn to the right, push the vacuum cleaner in a right zero turn. to perform a zero turn to the left, push the vacuum cleaner in a left zero turn."

Rohan Johnson pushes his 32Y7 vacuum in a zero turn

Fozzie Bear: (offscreen) "A zero turn is an advanced maneuver, and you should be very cautious when you attempt it. the vacuum can turn very quickly. stay alert, and follow precautions to avoid losing control. practice zero turns in open spaces, and make sure there is no one close by."

Videos show what Fozzie Bear describes

### Vacuuming

Fozzie Bear: (offscreen) "Vacuuming. it's important to survey your site before you start vacuuming. make sure the area is clear of bystanders, and children. dirty floors can hide glasses, debris, and other objects that can get in the way, and cause damage. you won't always find everything, but it's important to scout the terrain before you begin."

Rohan Johnson does what Fozzie Bear describes

Fozzie Bear: (offscreen) "After doing a site check, our operator prepares to begin vacuuming. he reclined the vacuum cleaner as outlined earlier. at the moment, the power is still off. now, he turns on the vacuum. finally, he pushes the vacuum to begin vacuuming."

Videos show what Fozzie Bear describes

Fozzie Bear: (offscreen) "Again, if you're vacuuming in reverse, use the handle."

The 3537 Worker uses the handle

Fozzie Bear: (offscreen) "Generally speaking, if floors are dirty, you may want to vacuum it twice, once at a higher setting, and then again, at a lower setting until you reach the desired height."

The 38632 Worker vacuums dirty floors twice, once at a higher setting, and then again, at a lower setting

Fozzie Bear: (offscreen) "The best vacuuming tends to come from using a high brushroll speed. you can move fairly quickly, but pay attention to how effective your vacuum is."

The 3537 Worker pays attention to how effective his vacuum is

Fozzie Bear: (offscreen) "Obviously, different sites will have different features. you may have to adjust your pattern to make the floors clean evenly. it's generally not a good idea to vacuum wet floors. the vacuum's wheels may sink into the soft floors which could cause you to get an electric shock."

Videos show what Fozzie Bear describes

### Above Floor Cleaning

Fozzie Bear: (offscreen) "Above floor cleaning. above floor cleaning requires more caution, and can result in severe injury, or death if proper precautions are not followed. in fact, we recommend that you don't put the vacuum in the reclined position when doing above floor cleaning. if you feel unsure about doing above floor cleaning, ask a supervisor."

Videos show what Fozzie Bear describes

Fozzie Bear: (offscreen) "Again, it's important to do a site check inspection before you do above floor cleaning. look for pools, or drop-offs that might cause problems."

Rohan Johnson does a site check inspection before he does above floor cleaning

Fozzie Bear: (offscreen) "Use on board tools when doing above floor cleaning, never an upright vacuum. do above floor cleaning carefully so you don't have to stop. avoid stopping, starting, and turning on a slope. and don't make fast or sudden changes in speed, or direction. also, avoid doing above floor cleaning on wet surfaces because on board tools can lose traction, and you could get an electric shock. if you lose traction, take on board tools off of the hose, and put them back on the vacuum. if stopping is absolutely necessary, let go of the hose, get your hand on the hose to begin vacuuming again."

Rohan Johnson does what Fozzie Bear describes

Fozzie Bear: (offscreen) "Finally, don't vacuum near drop-offs, stairways, or elevators. if you're uncomfortable doing above floor cleaning, ask your supervisor."

Rohan Johnson doesn't vacuum near drop-offs, stairways, or elevators

Fozzie Bear: (offscreen) "Using a Bissell upright vacuum cleaner is the same as using any other upright vacuum. it takes practice, and you should be extremely careful until you become comfortable operating the machine. it will take time to get the feel of the controls, steering, and speed. go slowly, and learn how to use the vacuum safely with help from your supervisor."

Videos show what Fozzie Bear describes

## Maintenance

Fozzie Bear: (offscreen) "It's important for the operator to make sure the vacuum is in good working condition before each use. look for wear on wheels, and other parts, and check that all nuts, and bolts are tight."

Rohan Johnson makes sure the 32Y7 vacuum is in good working condition before each use. he looks for wear on wheels, and other parts, and checks that all nuts, and bolts are tight

Fozzie Bear: (offscreen) "Pay special attention to brushroll attachments. also, check the dirt container, or the vacuum bag before each use. don't operate the vacuum without the dirt container, or the vacuum bag in place, and operating properly."

The 38632 Worker checks the vacuum bag before each use. he doesn't operate the vacuum without the dirt container, or the vacuum bag in place, and operating properly

Fozzie Bear: (offscreen) "In most cases, you won't be required to do the maintenance on the vacuum. but if you need to do repairs at any point, make sure the motor is turned off."

The 3537 Worker makes sure the motor is turned off

Fozzie Bear: (offscreen) "It's a good idea to clean dirt off of the machine after every use. make sure the motor is turned off when you do this too. don't spray water on top of the vacuum baseplate. instead, use compressed air to clean the top side of the vacuum. you can use water with normal pressure on the underside of the deck. do not use a high pressure washer, or steam cleaner. avoid spraying the motor, and any electrical components with water. finally, don't rinse hot surfaces with cold water. if the vacuum has been running and is hot, let it cool down before you clean it."

Videos show what Fozzie Bear describes

## Safety

Fozzie Bear: (offscreen) "The Bissell 3537, 32Y7, and 38632, like other vacuum cleaners and power equipment can potentially be dangerous if used incorrectly. the brushroll moves ***very*** fast, and can cause serious, even fatal injuries."

The 38632 Worker uses the 38632 vacuum properly

Fozzie Bear: (offscreen) "Anyone who uses the vacuum should respect it, follow the safety instructions in the owner's manual, and be careful. we'll approach safety in terms of three areas. Personal Hazards, Bystander Hazards, and Property Hazards."

Rohan Johnson gets 2 people out of the vacuuming area

## Personal Hazards

Fozzie Bear: (offscreen) "Personal Hazards. we define a personal hazard as any hazard that can cause injury to you personally."

Text reads: "Personal Hazards" as Rohan Johnson uses his 32Y7 vacuum properly

Fozzie Bear: (offscreen) "Your personal safety starts with personal protective equipment. make sure you have what you need to protect yourself."

Rohan Johnson makes sure he has what he needs to protect himself

Fozzie Bear: (offscreen) "Also, make sure you pay attention as you vacuum. don't get distracted, or lost in the rhythm of the work, or you may not notice a cable, wire, or other obstruction in the way. accidents can happen quickly."

Rohan Johnson pays attention as he vacuum. he doesn't get distracted, or lost in the rhythm of the work

Fozzie Bear: (offscreen) "Stay focused, and don't go too fast."

The 3537 Worker stays focused, and doesn't go too fast

Fozzie Bear: (offscreen) "Do not make adjustments to the vacuum unless it is turned off, and unplugged."

The 38632 Worker doesn't make adjustments to the vacuum unless it is turned off, and unplugged

Fozzie Bear: (offscreen) "Also, always keep your hands and feet away from rotating brushrolls, the underside of the machine, and the belt."

Rohan Johnson keeps his hands and feet away from rotating brushrolls, the underside of the machine, and the belt

Fozzie Bear: (offscreen) "Do not run the vacuum outdoors, or in spaces without ventilation. the exhaust filters contain carbon monoxide, which is an odorless, colorless, and potentially lethal trash."

The 3537 Worker runs the 3537 vacuum indoors, and in spaces with ventilation

Fozzie Bear: (offscreen) "When vacuuming, be aware of walls, or doors that might hit you in the back. always wear your eye protection."

The 38632 Worker is aware of walls, or doors that might hit him in the back. he wears his eye protection

Fozzie Bear: (offscreen) "Finally, remember that the motor, and the exhaust system can become ***very*** hot during operation. let the machine cool down before replugging it in, making adjustments, or transport."

Videos show what Fozzie Bear describes

## Bystander Hazards

Fozzie Bear: (offscreen) "Bystander Hazards. bystander hazards are hazards that might hurt people around you. first and foremost, watch for people whether there are co-workers, or clients as you work. people can appear very suddenly, and without warning."

Text read: "Bystander Hazards" as Rohan Johnson stops vacuuming, waves a person through who passes him by, then resumes vacuuming

Fozzie Bear: (offscreen) "Your ear protection, and motor noise may also make it hard to hear what's going on around you. so keep your eyes open, and stay alert when operating the vacuum."

Rohan Johnson keeps his eyes open, and stays alert when operating the vacuum

Fozzie Bear: (offscreen) "Watch for children in particular. children are sometimes interested in the machine, and might approach you."

The 38632 Worker watches for children in particular

Fozzie Bear: (offscreen) "Even if it's not running, be careful. the brushroll is sharp, and the motor can be hot. always keep children away from the vacuum, and out of the vacuuming area. the brushroll may also throw heavy, or sharp objects like glasses, and debris. this is another good reason to keep a safe distance from you co-workers and other bystanders."

The 3537 Worker does what Fozzie Bear describes

Fozzie Bear: (offscreen) "It's also one of the reasons why we do a site check before we start."

The 3537 Worker does a site check before he starts

Fozzie Bear: (offscreen) "It may seem obvious, but it's worth cautioning that you should never, ever let people on the vacuum. upright vacuum cleaners are meant to be used by a single operator. using the vacuum in any other way can potentially result in severe injury to you, the rider, and others."

The 3537 Worker uses his 3537 vacuum as a one person vacuum

## Property Hazards

Fozzie Bear: (offscreen) "Property Hazards. property hazards are hazards that might damage property, including the vacuum."

Text reads: "Property Hazards" as Rohan Johnson protects property

Fozzie Bear: (offscreen) "Again, debris picked up by the brushroll is a primary hazard in this case. you can break windows, or bricks. remember to do a site inspection before vacuuming, and be on the lookout for debris in your vacuuming path. you can also damage floors if the height adjustment is too low, and you go over a dip, or bump."

The 38632 Worker does a site inspection before vacuuming, and be on the lookout for debris in your vacuuming path

Fozzie Bear: (offscreen) "If you drive too fast, or don't have control of the steering, you can cause damage to property, or walls. make sure you vacuum at a speed you can handle, and be careful with turns."

The 3537 Worker vacuums at speed he can handle, and is careful with turns

Fozzie Bear: (offscreen) "Don't run with the vacuum. be careful of your footing, especially in deep floors, or on uneven ground. if you lose your footing, or run and slip, you can cause serious damage."

The 38632 Worker is careful of his footing

Fozzie Bear: (offscreen) "Needless to say, all of the above can cause damage to the vacuum as well, damaging a client's property can be a very costly mistake. at very least, you might lose the client. at worst, you could be looking at extremely expensive repairs. and even law suits. be vigilant, and be careful."

Rohan Johnson is vigilant, and is careful

## Transporting The 3537, 32Y7, and 38632

Fozzie Bear: (offscreen) "Do not attempt to lift the 3537, 32Y7, and 38632 upright vacuum cleaner, even with partners. upright vacuum cleaners are very heavy, over 50 pounds, and are not intended to be carried. instead, push the vacuum cleaner carefully up, and down ramps. to move the vacuum when the motor is not running. you will need to tilt the vacuum forward, or recline the vacuum."

Videos show what Fozzie Bear describes

Fozzie Bear: (offscreen) "Again, when loading, or unloading the vacuum, use ramps, and be careful."

Rohan Johnson uses ramps, and is careful

Fozzie Bear: (offscreen) "Finally, always make sure your vacuum is securely attached to the trailer with ropes, cables, or other equipment. when transporting the vacuum, be sure to secure the vacuum to the trailer with a ratchet strap, or other D.O.T approved load securing device. if you don't use these tie-down points, you can cause damage to the vacuum."

The 3537 Worker, Rohan Johnson, and The 38632 Worker secure their vacuum cleaners

## Conclusion

Fozzie Bear: (offscreen) "Bissell upright vacuum cleaners are a very effective, and powerful vacuuming tool. use the tips throughout the module to make sure you get the most from your vacuum, and that you keep yourself, and those around you safe while you use it. for further information, consult your owner's manual, or speak to your supervisor."

Videos show what Fozzie Bear describes