Sephora Florida Mall

**Sephora**

*Based on location in Florida Mall, Orlando, Fl*

General Location

The Florida Mall is located on Orange Blossom Trail and
Sandlake. Detailed directions can be found here.

Sephora Location

Sephora is located near the back area of the mall, closest
to the OBT and Morning Drive entrance/exit. Is does not have an outside
entrance, you will need to enter through another store that does have an
entrance/exit out of the mall. These are the closes stores to gain entrance to
Sephora:

·
M&M store (walk into entrance and walk
towards the store exit in the mall, make a left and Sephora will be the next
store.

·
Back mall entrance (located next to M&M
store. Walk straight, make a left at New York Co., Sephora will be located on
your left right after the M&M store.

·
Macy’s (back entrance located near the back mall
entrance and M&M store. Enter and keep walking until you exit store and find
yourself into the mall. Keep walking straight, hang on you left and Sephora
will be there.

Nearby

Some nearby stores are: M&M store, Charlotte Russe, Macy’s
Vera Bradley, Apple store, and Bacl and White. There is also a children’s play
area next to Macy’s.

Navigating Sephora

The store itself can be overwhelming, if you do not know
what you want exactly. Have an idea of what you are looking for and ask for
help. It is good idea to bring pictures of items you want, looks you want to
re-create, products that you want swatched and other references.

If you have an idea of what products you want or want to
inquire about, go up to the nearest employee and ask for help. They will either
walk you to the location of products or re-direct you to another employee who
is working in that section.

Once you enter, you will be confronted with décor advertising
the new products or weekly favorites. On your left will be the make-up table,
where make-up artists (MUA) will be doing a mini make-over or teaching a
customer a technique. Once you have walked past the advertising, you will be
greeted by an employee.

Item Locations

·
Skincare: located in the back of store. There
are specific employees working in that section. You can walk straight towards
the back and ask for help.

·
Perfume/cologne: Perfume and cologne are located
on the right side of the store on the wall, extending to the back.

·
Make up: Make up items are arranged in the front
half of store, half being on the right and others on the left. On the right
side you will find: YSL, Sephora brand, Milk makeup, Fenty Beauty. On the left,
you will find brands such as: Laura Mercier, NARS, Bobbi Brown, and tarte. On the
left side on the wall, you will find: Smashbox and Makeup Forever.

Registers

Registers are in the middle of store. There is a sign
indicating where line starts. Surrounding the “line” area is a makeshift
mazelike walkthrough area made up of little shelves. These shelves carry the
traveling size items and gift cards. There is a total of four registers. But
only two are open most of the time. When it gets busy then they will use all
four.

Employees

Employees at Sephora wear a uniform in that way you can
differentiate. They wear back dresses with thick red stripes on the side. Men
wear all black. They also have a walkie and an earpiece with them. That is to
communicate to other team members.

Employees are assigned to sections of the store. So if they
redirect you to another person, it is because that is not their section to be
stationed at.

Payment

Sephora does take card and cash.

Store Benefits

If you signup to become and Insider, you earn points for
every dollar you spend. You can use these points to get sample products of
different items. The points can be accumulated over time and incur greater
prizes for increasing points. Insider members also receive a free gift on their
birthdays.