Ark General Guide

## Server Side Info

We have attached some frequently asked questions regarding server-side processes.

### **Server Times**

> All of our times are based on Eastern Standard Time, EST ‎(UTC-4)‎.
>
>

### **Server Location**

> Our servers are located in Chicago, Illinois, United States. They are in the Central US to allow for similar distances for Europe and Asia.
>
>

### **Restart Times**

> The server will begin the restart countdown at 5:30am EST and 1:30pm EST daily. If the server has a mod or game update, it will automatically take the server down to update. The server will not ping for automatic restart if a mod/game update has been performed within the last 2 and a half hours.
>
>

## Game Issues & Solutions

Here are some setting guides to help you when you come across issues with ARK or Steam.

### Mod Mismatch

>
> If you are getting a mod mismatch notification, Steam didn’t push the update to your machine for workshop content or ARK Server Files, here are the things you can do to fix it:
>
>

> **Option 1:** Close Steam completely (Exit Steam not just the X button). Open it back up, if you go to Downloads, you should see ARK: Workshop Content or whichever. If it is showing the content as downloaded (with say 5.3 MB out of 5.3 MB) you should be good! If it doesn’t though and says 0.0 MB out of 0.0 MB you will need to Close Steam again and then open it back up. If you still have the issue you will need to open the game and try to join our server. Once it gives you the mod-mismatch you can close the game and then it starts the download.
>
>
> **Option 2:** You can visit the Glyph RP Seasonal Mod Collection Page and press ‘***Subscribe to All***‘. It will force the download to start.
>
>
>
> **Option 3:** You can delete and re-install the mod from your mods folder.
>
>

### ARK PC Priority

> If you’re experiencing long load in times, you can make ARK: Survival Evolved a priority on your PC which will redirect the majority of your resources to loading ARK.
>
>
> 1. Open your Task Manager. Select either ***Ctrl+Alt+Delete*** or directly search for it in your Windows Search Bar. Go to the More Details tab.
> 2. Find the **shootergame.exe** (ARK Icon) and right click on it. Mouse over ‘***Set Priority***‘ and click on ‘***Realtime***‘.
>
>
> ***Warning:*** Due to the amount of resources ARK takes when it is loading, this may remove your ability to do other tasks while loading in. However functionality will return after loading in. If this is an issue for you, try setting it to ‘Above Normal’ or ‘High’ instead.
>
>

### ‘Potato’ Graphics

> When you load in are all of your textures worse than low? This appears to be an occurring thing on newer ARK Maps that require more graphical performance. Luckily our community has found some fixes!
>
>

> **Method One:**
>
>
> 1. Open the Graphical Settings Menu in-game.
> 2. Crank all texture based settings to max.
> 3. Click ‘***Apply***‘ and ‘***Save***‘.
> 4. Close out of ARK completely and re-launch.
>
>
>

> **Method Two:**
>
>
> 1. Go to **Steam Games > steamapps > common > ARK > ShooterGame > Saved > Config > WindowsNoEditor**
> 2. Delete the ‘***GameUserSettings.ini***‘ file.
> 3. Re-launch game and have NVIDIA Re-Optimize your graphics (Not tested with AMD).
>
>
>

> ***Warning:*** This will reset all of your settings, including your Audio. Careful to not hurt your ears!
>
>

### Fast Load After Restar**t**

> Wanting to log-in fast after a restart? There’s an app for that.
>
>

> **Method:**
>
>
> 1. Log out of the server three minutes before it goes down for restart.
> 2. Join again, it will start loading mods.
> 3. You will receive a message that the host closed the connection but **do not touch** anything. Let it sit. It will still load mods!
> 4. Once it has stopped loading all of the mods (you can see it from looking behind the translucent pop-up), you can close the message.
> 5. Refresh the list and once the server is back up, join it!
>
>
> Te-dah, you’ve loaded back into the server in less than a minute! You loaded all of the mod information while the server was offline, so you will not need to load it again.
>
>

## **Commands & Controls**

Master the controls of our Wild Magicks or learn how our chat based commands work.

### Private Message System

> We utilize a PM system in-game to keep OOC out of the role-play channels and of course have private conversations if they are needed. Privately message an online user by the start of their character name, non case sensitive. You can even use reply functionality if you’re having quite the conversation. Since everyone is muted from global chat, you will need to handle everything via local.
>
>
> **/pm** *<CharacterName> <Message>*
>
>
>
> **/r** *<Message>*
>
>

**Example:**

> ***/pm*** Kyrren That duck is cool
> ***/r*** Thanks!
>
>

### **General Chat Commands**

**Fail-safe:**

> Stuck or a part of those pesky ARK glitches? You can immediately kill your character by using this command in the in-game chat.
> Using local, type ***/suicide***
>
>

**Floating Numbers:**

> Like to see damage numbers without causing lag? Turn it off and on at will! Type this in the in-game local chat.
>
>
> ***/pvp 1 on*** – This **ENABLES** damage numbers.
>
>
>
> ***/pvp 1 off*** – This **DISABLES** damage numbers.
>
>

### **Wild Magick Controls**

> Our Wild Magicks use the new Glyph mod. Here’s the controls!
>
>
> * Hold **R** (default) to access the Radial Menu.
> * While in a normal mount form press **E** (default) to change back.
> * While in a non rideable/tamable form Press **N** to change back to your normal form.
>
>
> All transformation forms are added/removed by members of Staff. A player must consume a Shifter item and be granted a form to enable the Transformations.
>
>

## In-Game Solutions

### **Custom Recipe Crashing**

> If you are making a custom recipe, do not go to the max characters on the description as it will sometimes crash your game
>
>

### **Creature Not Taming Properly**

> Sometimes creatures tamed with the Immersive Taming Mod will bug out and run away when initiated in combat. Run out of render distance or kill all of the creatures around you to get it to resume tame. Please review the Taming Tier List for broken/vanilla tamed creatures
>
>

### **RPE Evidence Not Scrolling**

> Currently the RPE Evidence not scrolling is a mod-side bug. Instead you will need to copy and paste the Evidence to a notebook to read it all
>
>
> RP Enhancement Notebook Buff Stack
>
>
>
> Sometimes after using the RP Enhancement Notebook, you will receive a buff icon at the bottom right hand side of your screen. If it gets stuck you cannot read notebooks. Fast travel via bed and it will remove the buff
>
>

### **CE Races: Part X is not working or disappearing**

> CE Races will bug out at times, If your functional part/customized part is not working or showing up, Re-apply your template. If more than one person is having an issue with the part. Submit a ticket in the Discord
>
>