DevvX FAQs

## Walkthrough of utilizing the DevvX Wallet app

The DevvX Wallet App (DevvX) is an important tool in the LitCraft setup. Just to name a couple of utilities, users will be able to track their purchases made from the LitCraft Store, view transactions that happened in-game, as well as trace items traded in the future Marketplace.

The LitCraft game runs on shards off the DevvX blockchain tech and this version of the DevvX Wallet App communicates with a number of mainnet shards and consolidates these information on to one single convenient location, the DevvX Wallet! One of the most important aspects of this release, is that it allows for LitCraft players to view their ownership of the NFT Chests (Land/LitPet) sales on the blockchain. New users can create an account in the DevvX App and whenever they purchase items from the LitCraft Store, they can then view those purchases on the DevvX App. Another important use for the DevvX App is to allow the user to go through the KYC (Know Your Customer) process, in order to get verified and approved, for future outgoing transactions when NFTs are sold. In the future, small valued transactions will not require KYC, however the higher the value of transaction, the more stringent the KYC will be required. Please also note that anything you did for KYC and accounts on the testnet versions will have to be redone from scratch for the mainnet version.

Essentially you will have **ONE** DevvX account, and only one. It will be what is used for DevvX login, future token purchases (TBD), LitCraft NFT purchases, KYC and everything else on DevvX.

There is a separate LitCraft store account - that is a Shopify account. When checking out, though, you still need your DevvX account so that you receive the NFT tokens for the items you purchase.

### How to Install DevvX App

Please note there is currently only a PC version of the DevvX app available - Mac and mobile will be added shortly

Please download the DevvX app from the following link here If you need to copy the link it is https://www.devv.io/

All of the application software is still Beta and we would love to get your help finding and fixing bugs. If you run into a bug, please see if you can recreate it, in order to report to us. It is a huge help getting the community to help find and squash bugs

You will need to unzip the software, Winrar does work. The DevvX app runs on PC only. You will click DevvX.exe. When it first starts up you have to tell Windows to allow the Application. Then give it time to start up - windows prevents it from starting up at first while it does scans. It can take over a minute to launch the first time.

On certain Windows applications you will need to click the DevvX application to run the programme. .

This brings up the DevvX App homepage

### How to Login to DevvX App

IF you already have a DevvX account, please use it here. (If you already bought LitCraft chests, you should be able to login using the DevvX account you created as part of that purchase process.)

IF there are issues with your Login via the App, please go to (https://krishna.main.devvio.com) website to reset your password.

IF your account is not Verified, please use the same website above to Verify your account (you will receive an email verification).

IF you **do not** have a DevvX Account yet, when you create an account for KYC, please think of the account as "official". Use an email that you have solid long-term access to, and use your full legal name.

### How to KYC

In the DevvX App, when applying for KYC, you will be brought to a new window screen (https://krishna.main.devvio.com). Enter the same username / password. When you are actually doing the KYC process, it is fairly precise. IDs that are hard to read or information isn't clearly visible, selfie's that are blurred, the use of shortened names or nicknames, etc all will cause KYC to fail. It's good to use your middle name when filling out the KYC information. KYC usually goes through in less than 30 seconds if it passes. If it fails, we need to manually review it which will take more time, and we're getting those processes in order now, so we ask you to bear with us as we get our processes running smoothly.

[Login Screenshot]

[Entering DevvX on website]

If New, create an account, then verify your email, then login and go through the KYC process. As per the attached please click on the KYC status apply button.

Once you have done this, please complete the following screen

Once you have done this, please complete the following screen

Once you have done this, please complete the following screen

Once you have done this, please complete the following screen

Hopefully you will then receive a confirmation email stating your KYC has been approved.

If you choose to, within the DevvX App, you can also navigate to purchase more LitPet chests from the links without completing KYC.

Open the app as described above and then scroll down the app to token sales - On some browsers this isn’t obvious where it is, so please make sure you scroll down the screen. Once you have done so, please click on Token Sales and Select LitCraft Nysperience to find the links to purchase more from the LitCraft Store.

## DevvX FAQs

Here is some Q&A related to the DevvX app

### Q) I have multiple accounts, so why are there so many accounts?

A) You should only have one account on the mainnet. Choose one account that will be your official account.

Right now, the LitCraft Nysperience game is still being tested and is on a test shard. It is a separate login than DevvX until we take LitCraft Nysperience to the mainnet. There have been other testnet releases and other beta testing applications and URLs etc, which makes things admittedly confusing - this is the nature of testing and getting complex systems in place. We are now getting our customer support processes in place. Now that the DevvX app is out, this marks a more official release, so we will work from this point to get everything in good working condition so that everyone has a good experience. Everything is beta right now still, so we really appreciate everyone's help getting everything solved. You can email support@devv.io to get help.

On the mainnet version of DevvX you have to create a new account. Think of it as your "official" account for the platform. The exception is if you bought LitCraft chests in which case you should use the DevvX account you created during the purchase process (keeping in mind that is different than the store account itself).

### Q) My KYC is not going through, what should I do?

A) Assuming you have followed the above, please note that if your KYC does not go through quickly, then something was flagged and we will need to do a manual review of it. Please give us a bit of time to do our KYC reviews

### Q) I got an email that seems to be from Devvio and I'm not sure if it is legit

A) Don't click on anything you're not sure of. Anything we're doing, we will have workarounds to those links.

### Q) I have an issue logging on and can’t remember my details, what should I do?

A) Usernames are case sensitive. On PC, for issues in logging in, you can click "forgot password / username?" and recover them there. If you don't have a PC, you can go to https://krishna.main.devvio.com/, click Login at the top right, Click "can't log in", and you can find functionality there.

you can reset your password

you can find your username

you can resend the verification email