Cloud 9 Academy

## Episode navigation

**"Cloud 9 Academy"** is the tenth episode of Season Four of *Superstore*, and the sixty-fourth episode of the show overall.

## Summary

*Amy and Cheyenne attend Cloud 9 Academy to advance their careers. Dina Fox and Garrett get roped into babysitting Glenn's daughter while he childproofs his office, and Jonah and Mateo become political activists.*

## Plot

Believing they're at a Cloud 9 management course, Amy and Cheyenne introduce themselves to the class until the instructor points out they're in the wrong room as he's leading an embalming conference. Entering the management course, which has already started, they meet the instructor, Gary, and Cheyenne disrupts the class by moving her chair to sit near Amy. In the Break Room, Mateo complains about the difficulties of applying for asylum in the US, while Sayid points out applying to be a refugee is even harder. Looking at the application, Jonah suggests that becoming an outspoken critic of the Philippines president, Duterte, may help Mateo's application. In the store, Glenn asks Garrett and Dina to watch his baby daughter Rose for a little bit while he baby-proofs his office.

Dina refuses, even though she's Rose's surrogate mother, so Glenn forces Garrett to. During a break in the management course, Terence tells Amy that he previously failed the class. Her anxiety raised, she bothers Gary until he angrily ends the break and throws his danish into the garbage. After Mateo shows Jonah some memes he's posted on-line maligning Duterte, Jonah says he'll have to show his opposition in a stronger fashion, such as leading an activist group. Agreeing, Mateo recruits Marcus. Amy continues to get on Gary's bad side by talking during class when Cheyenne asks for help and then laughing at a non-joke Gary tells as part of his lesson. After Cheyenne gives a ridiculous answer to one of Gary's questions, he tells the class to pair up and design a program to increase customer satisfaction. Amy is distressed when she's stuck with Cheyenne as her partner.

As Mateo ponders a name for his activist group, Glenn pads the desk in his office and tests it with his head, knocking himself to the floor. Seeing that the extent of Garrett's care for Rose is putting her in a shopping cart, Dina takes Rose who begins to cry. Working on their assignment, Cheyenne's ideas are inane and she becomes frustrated when Amy won't accept them. Reluctantly, Amy includes Cheyenne's ideas in their presentation along with good ideas she has. Dina creates a play area for Rose which results in a customer leaving his baby there, thinking the store is offering child care. Glenn puts a child proof cover on his office door handle and unable to remove it, he's trapped inside. Calling the store on his cell phone, Janet answers and transfers Glenn's call to his desk phone. In the store, Jonah and Mateo hand out flyers for the activist group and recruit Sandra to come to a meeting.

After giving their presentation, Gary points out the good ideas, which are all Amy's. Cheyenne responds to the compliments which Amy sees as her trying to take credit for them. As Gary critiques the bad ideas, Amy makes it clear they were all Cheyenne's, which embarrasses her. Asked by Gary to role play, Cheyenne gets back at Amy by embarrassing her and faking hurt reactions to Amy's questions. Parents keep dropping their kids off at the play area despite Garrett protesting they aren't providing daycare. At Coffee & Bakery, Jonah and Mateo have a meeting of the activist group which Marcus, Sandra and six customers attend. Suggestions such as a letter-writing campaign and a protest march are discussed. Glenn slides a message asking for help under his office door which flies across the hallway and goes under the door across from his office.

The play area is full of kids and out of control. Rose starts crying and Garrett has to convince Dina to breast feed her. Cheyenne continues to malign Amy during their role-playing which results in Amy responding in kind. At the activist meeting, Sandra suggests having a bake sale while Marcus wants to take more drastic action against Duterte. Mateo wants a rally in the parking lot which one of the activists says she can get a TV station to do a news story on. With the rally underway, Sayid tells Mateo that he'd never be seen on TV critisizing his country's government as he'd be tortured and killed if deported. Mateo's mood goes from jubilant to terrified. Glenn escapes his office by smashing the door with a golf club which Janet and Sarah watch.

At the management class, Gary tells everyone they passed and to pick up their diplomas. Amy and Cheyenne make up and one of their classmates, Sheila, tells them the embalmists have invited them out for drinks and to look at the cadavers. In the parking lot, a news reporter questions Mateo about his opposition to Duterte but scared, he gives neutral answers that Jonah supports. Marcus interrupts and speaking to the camera, identifies Mateo and says that Mateo is going to kill Duterte. At the play area, Dina sings Rose to sleep and Garrett teases her that she likes Rose. Glenn arrives and after thanking them, mistakenly takes the wrong baby.

## Cast

### Main cast

America Ferreraas Amy DubanowskiBen Feldmanas Jonah SimmsMark McKinneyas Glenn SturgisLauren Ashas Dina FoxColton Dunnas Garrett McNeillNichole Bloomas Cheyenne LeeNico Santosas Mateo Liwanag
### Featured cast

Kaliko Kauahias SandraJon Barinholtzas MarcusCarla Renataas JanetAmir M. Korangyas SayidSelisha Shertickas SarahUnknownas Rose SturgisJohn Balmaas RobertIan Robertsas GaryChris Reedas TerencePam Trotteras SheilaArnie Pantojaas Dad CustomerLeslie Seileras Mom CustomerCosette Abinanteas PiperEalyn Badilloas PeppaErnie Reyes Jr.as ErnestoEllen D. Williamsas JasmineDan Jablonsas Creepy AttendeeRasha Goelas Reporter

## Running Gags

* Amy's name tag: Amy wears a different name tag in every episode. For this one it's "Amy."
* **Crazy Customers and music**: There were no customer interludes nor music in this episode.
* Glenn's tie: Large cartoon clouds.

## References

* In order to apply for asylum, Jonah helps Mateo organize an activist group against Philippines president Rodrigo Duterte.
* Mateo posts a meme on Facebook of Kermit the Frog and creates a backronym for his protest group using Oprah.
* One of Cheyenne's ideas at the management course is to have a Cardi B appreciation day at the store.
* Jonah tries to explain the Bay of Pigs to Marcus.
* Sayid mentions he's going to play Pokémon Go.
* The way Glenn crashes his office door is inspired by a famous movie scene from The Shining.

## Trivia

* Glenn's Office, Coffee & Bakery and a Cloud 9 Delivery Truck make an appearance.
* The news broadcast is the same TV station and nearly the same on-screen labeling as in "Strike".
* The course Amy and Cheyenne graduate from is "Retail Management Introductory Course 1" according to their certificates.

## Quotes

“*I finally thought to myself, forget that blue vest, you better get that cloud tie, girl.*”— **Amy**

## Video

Amy and Cheyenne Have Some New Ideas - Superstore (Episode Highlight)The St. Louis Society Against Duterte - Superstore (Episode Highlight)