FAQ

This page contains Frequently Asked Questions they are often asked on Reddit, The Steam Community, YouTube Comment Sections, and anywhere in particular.

## Steam Community

### What is Green Hell?

Green Hell is a first-person, psychological survival simulator set in the uncharted depths of the sweltering Amazon rainforest. Clinging to life, the player is set on a journey of durability as the effects of solitude wear heavy not only on the body but also the mind.

### What is the story/lore?

The player is dropped into the impenetrable, emerald depths of the Amazon rainforest; the Green Hell. Having no memory of how you got there, your goal is simple: survive. Stuck in a beautifully nightmarish environment, it will take fortitude of mind and the most primitive of means to escape.

### When is it available?

Early Access has been available for PC users on Steam since August 29, 2018.
The full launch will be sometime in winter 2018/2019.
See our development roadmap for more details.

### What about consoles?

Currently we do not have a timeline for any console releases, but we haven't written it out for the future.

### Does Green Hell have controller support?

As it would require a complete rework of some mechanics of the game, currently we do not have controller support.

### Is this game multiplayer/co-op?

No. Currently we are focusing on providing the best experience for single player modes.
After the full release of the game in winter 2018/2019, we will be working on a co-op mode for the game.

### What will be available during Early Access?

Upon the Early Access release, players will challenge themselves to stay as long as possible in Survival Mode where they will be able to dive into a full one half of the final map, encounter five dangerous and hostile creatures, and learn how to inspect their bodies for all kinds of wounds, infections, and parasitic nasties. Not only that, they can get a sneak peek into the Story Mode with a fully voiced-over tutorial introduction.
For more details on content availability, see our roadmap.

### What will be included at the full launch?

For the full launch there will be 2 key gameplay modes: survival and campaign.
For the story mode, you will be armed with only a radio and will follow a familiar voice through a seemingly endless and ruthlessly inhospitable jungle. Bit by bit, you will unveil more of the mystery of how you came to be in this hostile situation, and what you discover just might be worse than what you fought so hard against to survive.
For more details on content availability, see our roadmap.

### Is there a private beta? How do I help give my feedback/test?

We currently are not looking for closed beta testers, but for wishlist items, we have a Steam thread here.

### How do I report a bug/performance issues?

As Green Hell is still in early access development, you may come across of a bug or something that isn't acting quite right.
For maximum visibility, please post it in our bug forum and include all the information we need from this post here. Currently, we cannot answer everybody in the forums, but we do see these issues and add them to our list.

### How do I request media/content creator keys?

We are partnered with Terminals for key requests. You will need to register and get approved for media status. Please note that the approval process can take up to 5 business days, so apply as soon as possible. Currently there is high demand and low supply of keys, so we cannot guarantee that everyone who applied for keys will receive one.
Our product page.[www.terminals.io]
Terminals media status requirements.[www.terminals.io]

### How do I get news updates?

Follow our social media channels or follow us on Terminals[www.terminals.io].

Twitter

Facebook

Youtube

Website [Homepage]

Green Hell [Gamepedia]

### What languages will be available?

For Early Access launch the audio will be English only.
Subtitles / Interface languages for Early Access launch currently include:

English

French

Italian

German

Spanish

Traditional Chinese

Simplified Chinese

Portuguese

Portuguese-Brazil

Russian

Polish

Czech

Japanese

Korean

Swedish

Thai

Additional languages are being considered during development.

### How is this game different to The Forest / The Long Dark / Rust / Conan Exiles, etc.?

Green Hell is going to create much more realistic and intricate ways when it comes to survival. We have been researching how lost tribes naturally healed themselves. This can include having ants bite wounds then cutting their bodies off as makeshift stitches.
Also, there are no zombies or mutants. Just the Amazonian tribes, animals and you.

### How much will the game cost?

Currently Early Access will be listed at $19.99 USD and then likely be bumped up for full launch.

### Do you have a Discord group?

Currently we do not have an official Discord group that is endorsed and/or monitored by Creepy Jar as we're very busy developing the game. Because we won't be moderating any Discord groups, we can't really formally endorse it, but we hope everyone has a great time, and we're really happy to see you get together! We ask that you keep discussions positive and don't tolerate abuse. We want everyone to have a great experience, and hopefully in the future we'll be able to commit time to an official Discord! Make sure to follow us on all of our official social channels for updates!

## Reddit

### What is Green Hell?

Green Hell is a first-person, psychological survival simulator set in the uncharted depths of the sweltering Amazon rainforest. Clinging to life, the player is set on a journey of durability as the effects of solitude wear heavy not only on the body but also the mind.

### What is the story/lore?

The player is dropped into the impenetrable, emerald depths of the Amazon rainforest; the Green Hell. Having no memory of how you got there, your goal is simple: survive. Stuck in a beautifully nightmarish environment, it will take fortitude of mind and the most primitive of means to escape.

### When is it available?

Early Access will be available for PC users on Steam August 29, 2018. The full launch will be sometime late 2018.

### What about consoles?

Currently we do not have a timeline for any console releases, but we haven't written it out for the future.

### Is this game multiplayer/co-op?

No. Currently we are focusing on providing the best experience for single player modes. We know this is a very requested feature, but we are a small team and are focusing on polishing the game rather than rushing features that don’t work.

### What will be available during Early Access?

Upon the Early Access release, players will challenge themselves to stay as long as possible in Survival Mode where they will be able to dive into a full one half of the final map, encounter five dangerous and hostile creatures, and learn how to inspect their bodies for all kinds of wounds, infections, and parasitic nasties. Not only that, they can get a sneak peek into the Story Mode with a fully voiced over tutorial introduction.

### What will be included at the full launch?

For the full launch there will be 2 key gameplay modes: survival and campaign. For the story mode, you will be armed with only a radio and will follow a familiar voice through a seemingly endless and ruthlessly inhospitable jungle. Bit by bit, you will unveil more of the mystery of how you came to be in this hostile situation, and what you discover just might be worse than what you fought so hard against to survive.

### Is there a private beta? How do I help give my feedback/test?

We currently are not looking for closed beta testers, but keep an eye open on our social platforms for news on early access availability.

### What languages will be available?

For Early Access launch the audio will be English only. Subtitles / Interface languages for Early Access launch include: English, French, Italian, German, and Spanish. Additional languages are being considered during development.

### How is this game different to The Forest / The Long Dark / Rust / Conan Exiles, etc.?

Green Hell is going to create much more realistic and intricate ways when it comes to survival. We have been researching how lost tribes naturally healed themselves. This can include having ants bite wounds then cutting their bodies off as makeshift stitches. Also, there are no zombies or mutants. Just the Amazonian tribes, animals and you.

### How much will the game cost?

Currently we cannot reveal the price, but it will be discounted for Early Access and then likely be bumped up for full launch.

### Do you have a Discord group?

Currently we do not have an official Discord group that is endorsed and/or monitored by Creepy Jar as we're very busy developing the game. Because we won't be moderating any Discord groups, we can't really formally endorse it, but we hope everyone has a great time, and we're really happy to see you get together! We ask that you keep discussions positive and don't tolerate abuse. We want everyone to have a great experience, and hopefully in the future we'll be able to commit time to an official Discord! Make sure to follow us on all of our official social channels for updates!