ANNOUNCEMENT -- Major System Update

Beginning 11/06/2021, beYou underwent a major system update/system overhaul. The changes below have taken place since that time, including our most recent changes.

In order to ensure that we can continue to develop this system in a way that ultimately benefits our beYou Citizens, we are making the following changes:

~~ beYou Staff

## Chicken Pellet Vendor Update

Effective: 09/24/2023

Chicken Pellet Vendor update to get our usual vendors that show on the market page.

Your old Pellet vendor will fail auto-update, send it in for a replacement.

## New Artwork Options

via inworld group notice from beYouSales

Effective: May 29, 2023

**Artwork Stuffs released & No not profession paintings yet...**

Sun, May 28 2023 10:27:49 PM PDT

Please read the attached notecard fully for the details...

* Used Paint Chips
* Gallery Entry Tickets
* bY Generic Art Easels
* beYou Generic Artwork Loaders
* Grays Palette (Oil)
* Greens Palette (Oil)
* Pinks Palette (Oil)
* Purples Palette (Oil)
* Reds Palette (Oil)
* Browns Palette (Oil)
* Blues Palette (Oil)
* Yellows Palette (Oil)

## Summer & Expirations

Effective: 05/18/2023

Group Notice Sent by: beYouSales

Summer and Expirations

In preparation for the wild summer days to come where many people will be out and about, we have moved most (3/4) of all item expiration dates to 9/5/23, day after Labor Day.

After that, the usual expiration times will be back in play.

**IMPORTANT**: This does not apply to packaged foods or the stuff people use to make fertilizer.

## Changes in Flowers, Paints

Effective: 05/18/2023

In prep for the coming Profession paintings we made the following changes..This should also help out with Medication costs as well.

Doubled the Cut Flower Yield from Flower Harvests - From 10 cuts to 20 on harvest

Increased the Paint Yield per recipe - From 10 to 15 uses of paint (All Paints)

Added Stamina (5) and Fabrication Token (1) requirement to paint recipes

No updates or changes on your end are needed, This is a backend change.

NOTE: This will not change who can make paints. It's still open to all.

## Law Profession Changes

**Effective**: 02/23/2023

The following changes have been made to the Law Profession:

Those of you that have Lawyer currently enabled will now see a very different leveling path going forward on your Career Path.

You will see a 15 tiered Profession Research instead of generic achievements.

The 1st step to this progression is to redo both of your Law Books. You do NOT need to rebuy or reload them. Just rerun each on your skill training desk.

You will need to rerun these in order to get the new Graduation point and research credits you will need for the next progressions of levels.

You will NOT lose the current level you are on or any of your earned achievements or skill points.

More information will follow over the next few days, however you must redo these books before you can progress.

## Medical Specialties Change

Effective: 01/14/2023

Effective immediately, Pharmacy and Doctor are no longer specialties! They will be two separate professions. This is the ONLY change. You will still be unable to be both.

Official Group Notice from Treon Bikcin

*Attention Pharmacy Professions*

*Sat, Jan 14 2023 8:05:50 PM PST*

*Hello everyone,*

*If you are a Pharmacist in beYou we just rolled out some changes that will no longer put Pharmacy under the Doctor profession. As of now your profession will automatically change out to Pharmacy. Going forward the career path for a Pharmacist will be separate from a Doctor. This change will automatically happen when you visit your profile page or stand on an updated Pharmacy table.*

*Thanks and have a good evening. More to come with professions.*

*--beYou Staff*

More information will be made available shortly on their respective medical pages.

## beYou Patio Update

Effective: 11/13/2022

\*\*IMPORTANT\*\* - ALL Patio Lounge Sets updated

Sun, Nov 13 2022 12:22:32 PM PST

Ponderosa, Midsomer & Muskoka Sets completed and ready for redelivery

\*\*Added button to adjust menu (STATS) to disable/enable the item to give/remove stats

OLD versions will TAKE energy to encourage updating to the new versions.

These Updates do not need new texture huds.

Redeliver from any Casper Kiosk or by using the Blue Gear on your beYou HUD for your redelivery page (use control F to search)

## beYou Living Room Update

Effective: 11/07/2022

ALL Livingroom sets have been updated. OLD Livingrooms will TAKE and not give energy to encourage updating to the new versions.

LR Updates do not need new texture huds, will work with old ones and includes all new animations/props. Adult enablers have been retired so anyone who purchased one please submit a support ticket to be delivered the Adult version.

Redeliver from any Casper Kiosk or by using the Blue Gear on your beYou HUD to get to your redelivery page and use control F to search for.

## beBell Phone Update

Updated: 11/07/2022

Updates for both the beBell Phone and ALL Livingroom sets have been released

These are copy items that can be redelivered from any Casper Kiosk or by using the Blue Gear on your beYou HUD to get to your redelivery page and use control F to search for.

LR Updates do not need new texture huds, will work with old ones and includes all new animations/props. Adult enablers have been retired so anyone who purchased one please submit a support ticket to be delivered the Adult version

## Recipe Cards Via Caspervend Discontinued

Effective: Mon, Oct 31 2022 8:38:48 PM PDT

All recipe vendors have been converted from Casper Vendors to beYou Vendors that will NOT deliver a Recipe Card but will add the purchased recipe directly to your beYou account.

This means that Recipe Vendors in Affiliate stores will NOT work as of now, you MUST purchase all recipes from the Main Sim store until further notice!!

\*Same for Candy Apple Sticks and Button Mushrooms Vendors - assets direct to your account on purchase with no loader delivered!

## Discontinued Cooking Points

Effective: 10/2022

The following recipes will no longer award cooking points when prepared. If an item is tied to an achievement (meaning used to earn an achievement), you will still be able to earn the achievement, but not the cooking point to advance the profession:

* Jello: Basic Cherry Jello, Basic Grape Jello, Basic Lime Jello, Basic Orange Jello, Basic Schnozberry Jello, Basic Strawberry Jello
* Ramen: Yu Pae Nao Beef Ramen Soup, Yu Pae Nao Chicken Ramen Soup, Yu Pae Nao Pork Ramen Soup, Yu Pae Nao Shrimp Ramen Soup
* Hungery Man Meals: Baked Mac n Cheese Hungery Meal, BBQ Chicken Legs Hungery Meal, Chicken Nugget Hungery Meal, Bean Enchilada Hungery Meal, Chickpea Curry Hungery Meal, Fish Nibblets Hungery Meal, Beef Enchilada Hungery Meal, Salisbury Steak Hungery Meal, Classic Turkey Hungery Meal
* Buttered Breakfast Breads: Buttered Toasted Asiago Bagel, Buttered Toasted Blueberry Bagel, Buttered Toasted Everything Bagel, Buttered Toasted Garlic Bagel, Buttered Toasted Plain Bagel, Buttered Toasted Wheat Bagel, Buttered English Muffin Toast, Buttered Raisin Bread Toast, Buttered Wheat Bread Toast, Buttered White Bread Toast, Breakfast Main Bejou BB Waffles, Breakfast Main Bejou BM Waffles, Breakfast Main Bejou CC Waffles
* Family Style Items: FS Side - Canned Cranberry Jelly

**How does this affect achievements?**

It doesn't. If these items are used to earn an achievement star, you will still earn the achievement star. You just won't earn the cooking point in addition to it.

**How will the affect stats?**

As long as you have the cooking profession activated (meaning the meal will have a food grade of either LG or SG), there will be no change to how these foods affect your stats (meaning you will still get the same stat boosts as before).

This change ONLY affects cooking points earned for these listed recipes.

## Cauldron Planter Updates

**Effective**: 10/15/22

The Cauldron Planter update is complete.

These will NOT auto-update, Please send all cauldrons planter you want to have updated in a folder with a note showing your name and which you are sending in to beYouSales Resident.

There is no need to create a ticket for this.

Your items MUST be sent in a FOLDER that includes your name or it might get lost or sent to the wrong person.

## 2022 Bathroom Update

**Effective**: 07/28/2022

Major Bathroom Update -- long due update of all bathrooms and hygiene items

All bathroom furniture & items (this includes all wearables as well) have been updated. Use your Beyou HUD to redeliver all your existing bathroom sets & don't forget to delete your old ones as they will no longer work or give stats.

New vendors in the pharmacy on the main sim will now no longer deliver loaders but will load assets direct to your account on purchase.

- Only one sitter has access to the rez option at a time, you will need to use the Swap Button to change sitters.

- Min. of 20% wellness/energy is required in order to use your bathroom.

All bathroom adult enablers have been retired, please submit a ticket if you bought the PG version and Adult version separate so that we can have them delivered to you.

If you only purchased the PG or the Adult set you can use your HUD to have them delivered.

\*\*Only those who bought the PG Set & Adult Enablers will need to submit a ticket.

Updated wearables can be redelivered using your medicine cabinet. There is a free Medicine Cabinet giver on the main Sim in the Pharmacy area. Any bathroom loaders you currently have in your inventory that have NOT been loaded please put in a folder with a notecard; include your name, description & amount.  Send to XTrishaX Jewell to be replaced. DO NOT SEND ANYTHING TO beYousales.

Old item names currently in your assets that are unable to be used are currently being converted to the new names - please be patient and we will have all completed before the end of the night.

Outhouses have also been updated. Outhouses will auto-update, but if you intend on selling them you will need select the support button to remove all scripts and send them in to be replaced.

Family Bathroom Box is still pending an update.

\*\*\*One of the New bathroom options is a Rez-Off button for those who want to leave their bathrooms open to use but do not want the rezzable items to be used.

Another notice will be sent out once all items have been converted with more details

### HYGIENE LOADERS IN INVENTORY

Fri, Jul 29 2022 10:09:41 AM PDT

If you have any hygiene or bathroom cleaning products in inventory you have 30 more days to either send in the transferable loaders to me or load in the non transferable items for conversion after 30 days we will no longer offer support for those items Thank you beYou staff

***Translation: beYou will no longer convert these items after 08/28/2022!!***

### Bathroom Items to be Renamed

Below is the full list of all bathroom items & cleaners that are being converted:

If you have any of these items in your Second Life inventory, please load the right away and then follow the instructions in the above announcement to get them converted.

## End of 2021 Item Replacements

**Effective**: 07/27/2022

Item Replacements from prior to Nov 2021 (and anything mentioned below in the Nov 2021 System Overhaul) will no longer be done unless you are a returning player from prior to that time.

This means if you buy some old named items from someone or find an old folder you did not send in from Nov 2021 to April 2022 (6 months is a fair amount of time) after we had already done your replacements, we will not be replacing these items.

If you have pending game prize platters you have not loaded, please load these uses if you need to get a replacement platter. After this week we will no longer be sending out replacement platters for uses not loaded into your account previously for games from prior years.

While we understand you might find this policy frustrating, this policy is being put into place to ensure the providence of our assets.

## beYou Poppers

As of 06/2022:

Due to a discovered exploit, all beYou poppers (Smarty Pants, Coco, Escargot, Liverantrix, etc.) have been renamed and the old ones will no longer work.

If you are using any of the beYou poppers to help with your stats, you will need to submit a ticket to get them updated.

First, load them into your assets, check your counts, then submit a ticket for the update.

You still will not be able to sell these but you can pull them for use and refresh them as needed.

To find out more about poppers and what they do/are used for, visit the Poppers section of the Food and Drinks page on the wiki.

## Topsoil Update

**Effective**: 05/30/2022

If you wish to have regular soils converted to top soil please do not break them down. Please send them in a folder to me (xtrishax jewell) with a note card and your name and I will convert them to bY Top Soil. Please note we are no longer converting fruit tree soils to top soil so you can just delete those.

Thank you

beYou Staff

## Easter Table Update

There has been an update to two components in the Egg Coloring Table!

### beYou Easter Egg Basket Packager

The Easter Egg Packager has been updated as of 03/29/2022. You must update this item before you rezz it. To update this device, submit a ticket at https://beyouworld.com/supportTickets. Please allow at least 48 hrs for a response (check back often via the view comment button on your ticket) as tickets are responded to in the order they are received.

### Easter Egg Giver

The Easter Egg Giver has been updated as of 03/29/2022. The Easter Egg Giver will update when you sit on it. In the event it doesn't, please submit a ticket to get the issue resolved.

## beYou Seeds Update

Effective March 26, 2022

All seeds are now seasonal (meaning grow within certain seasons). Due to issues involving the growth time per seeds, some seeds were having issues that didn't belong to a specific season. This has since been remedied.

This doesn't effect a seed's ability to grow. It does effect the duration by which a seed grows. If the seed growing is in season it will still take approx 5 days to come to harvest; 10 days for out of season seeds.

Known changes:

### Spring

* Feed Barley
* Forest Fir Chopping Tree

### Fall

* Dark Fir Chopping Tree
* Green Fir Chopping Tree
* Haunted Chopping Tree
* Raven Chopping Tree
* Yellowstone Chopping Tree

### Winter

* Snowy Fir Chopping Tree

To see an up to date list of seeds and their growth rates as well as other useful information, please visit the Farming Info page on the main beYou website at: https://beyouworld.com/professions/farmingInfo.

## Cranberry Pear Spooky Face Pie Update

*Effective March 7, 2022 (sent via inworld group notice & a reminder sent via inworld group notice on March 8, 2022)*:

**DEADLINE: 03/15/2022**

We have stopped stat boosts on Spooky Face Pie.

If you have eaten without getting stats, please submit a ticket for replacement.

If you cook a new Spooky Face Pie, you will receive the replacement.

If you had any servings in your assets, we have changed the uses to the replacement pie.

If you have pies (whole or slices) in your inventory that are not expired servings, you need to send ALL in a folder to beYouSales Resident.

This is a 1-time replacement per person. Meaning you can't send some in today & more later.

If you have additional questions, please submit a ticket via the beYou Support portal at https://beyouworld.com/supportTickets

## Meals/Kitchen Update

As part of the ongoing major system overhaul that began in November 2020, food and kitchens have received the following update:

### Kitchen Changes

* Kitchen now has the option to choose \*\*Owner gets Servings\*\* - meaning when anyone allowed to cook on any of the Owner's kitchen rezzed in world cooks, the servings they cook and the serving platter will go direct to the Owner of the kitchen. The option to turn this on or off will be on your profile page.
* When a dish is completed, the platters delivered will \*\*not have uses to load\*\*. These new platters will be \*\*able to only be served from assets\*\* and the \*\*assets directly added to account\*\* when the dish is completed on the oven.
* Extracts ingredients used in candy apples recipes have been replaced with new names

### beYou Plated Meal Packager Changes

* Packager will no longer deliver any platters with uses to be loaded or not.
* Packager will deliver Vendors like the Prepped dishes.
* Packager will also deliver Waitstaff Platters to be used in the Restaurant serving system.

If someone needs replacement platters, they will be able to get them from the fridge.

### beYou Refrigerator Changes

* When the Owner send themselves something from the fridge, it will be a platter or server with \*\*no uses to load\*\* that will be \*\*able to only be served from assets\*\*
* When someone other then the Owner gets something from the fridge, the asset for that item will be transferred to that person and they will get delivered a platter or server with \*\*no uses to load\*\* that will be \*\*able to only be served from assets\*\*

### beYou Popcorn Popper Changes

* When popping is completed, assets will go direct to the account and a useable item will be delivered with \*\*no uses to load\*\* that will be \*\*able to only be served from assets\*\*

### Wearable Food

* You will still  be able to use the single wearable food items to create your own combinations to sell, We will also be adding some more of these for Fast Food purposes like singles fries etc.

### Dinner Combos

* You will not be able to sell the older dinners as combinations as each side dish now comes with its own uses. To stay consistent with the newer meals, each Main Platter of those meals will give 1 stat hit and additional hits as each side dish is added. We will make combo vendors for these if people would like.

**IMPORTANT REMINDER**: The new food/platter changes only affect newly created foods made after the release of this announcement. These changes **do NOT** affect meals stored in your SL inventory. Those can be used as before.

## Rooster Gifts

We have made an update to the way Rooster's give out things. Previously when a rooster provided a bronze egg it would yield a random crafting instruction. Now, instead of getting a random item you will get a bY Rooster Token. These tokens will be in your assets and can be used at the beYou Sim where the crafting instructions go. You can now choose which one you want. You should see different messages from the roosters now letting you know when they give one out.

## Fireplaces

The Fireplaces, Wood Stove and Chimineas are updated for the new item names, if you need a replacement please submit a ticket in the support system.

We have added support to these in order to create custom texture add-ons thru the Manufacturing profession when it becomes enabled (no set date as of yet).

We are also releasing a few more in different styles as requested.

## Stations (Crafting & Refining)

Stations that use assets have already been updated to use the new asset names. As all existing assets have been converted they will automatically pull from your converted bY asset name. IF you have not yet updated your station please stand on it (for packagers its clicking on it) and it will auto-update for you. IF you own a station and when you sit on it the item does not update, chances are it was not changed. If it was one of the updated items send us a ticket and we can ensure you get it replaced.

## Chopping Trees

Chopping Trees no  longer require a chopping tree soil. They can be grown on any regular beYou Soil Plot. Upon harvesting on the 5th stage you will be sent a tree that you will rez out and stand on to complete the harvest.

* Chopping Tree - Gives bY Log, bY Resin assets
* Added 5th stage to plants, can grow on reg soils
* On harvest delivers tree (no perms) to be chopped

### New Chopping Tree Names

* bY Snowy Fir Chopping Tree Seed Pack
* bY Haunted Chopping Tree Seed Pack
* bY Palm Chopping Tree Seed Pack
* bY Raven Chopping Tree Seed Pack
* bY Yellowstone Fir Chopping Tree Seed Pack
* bY Green Fir Chopping Tree Seed Pack
* bY Forest Fir Chopping Tree Seed Pack
* bY Dark Fir Chopping Tree Seed Pack

### Updating Chopping Trees

Please do not send in fully grown old (non-converted) chopping trees for update. If you do not have the old non-updated versions of the chopping axes, please submit a ticket with how many axes you need and we will convert your new axes back to the older version of the axes so you can cut your trees. If the logs created aren't listed as the new version (by Logs), send those in for update following the instructions in the update section.

## Fruit Trees

Fruit Trees no  longer require fruit tree soil. They can be grown on any regular beYou Soil Plot. Upon harvesting on the 5th stage you will be sent a tree that you will rez at your leisure, then sit on it to complete the harvest.

## Flowers & Funguy

As of December 3, 2021, Flowers, Poinsettas, Funguy, and Cut Flower Stands have also been updated! If you have old harvested flowers that have not been processed or used, please turn them in for update as they will produce the older satchels.

### How This Works

Once your flowers, funguy or poinsettas are ready for harvest, you will harvest them as before.

Ten regular (potted) uses (cuts) will be added to your assets automatically. Nothing will be physically delivered to you inworld.

To get your satchels, you will sit on your flower stand (you will still get 15 satchels).

### Pre-Updated Flowers

You do not have to turn what's in your inventory in for updating! You can load them and you will use the flower stand to get your satchels.

Once you load the uses of your older items, delete the pot. It will no longer be useful.

## New Item Names

The items listed below have been renamed in the beYou database:

**Extracts**
 bY Elderberry Extract
 bY Springberry Extract

**Tools (non craftable)**
 bY Flathead Screwdriver
 bY Large Phillips Screwdriver
 bY Small Phillips Screwdriver

**Stains**
 bY Pouper Stain Expresso
 bY Pouper Stain Lt Pink
 bY Pouper Stain Onyx
 bY Pouper Stain Red Oak

**Wood**

**Chopping Trees**
 bY Palm Chopping Tree

**Oils**

**PREP DISHES**

* bY Baked Sweet Potatoes
* bY Basic Baked Corn Bread
* bY Taco Shells
* bY Chicken Broth with Onions Base
* bY Classic Guacamole Bowl
* bY Corn Chowder Base Bowl
* bY Crushed Tomato Blend Bowl
* bY Eggplant Onion Peppers Base Bowl
* bY Jalapeno Vege Mix Bowl
* bY Lazy Pizza Dough Bowl
* bY Lemon Garlic Tomato Bowl
* bY Pie Crust
* bY Raw Meatballs
* bY Whipped Cream Topping
* bY Boiled Angel Hair Bowl
* bY Boiled Brown Rice Bowl
* bY Boiled Ditalini Bowl
* bY Boiled Egg Noodles Bowl
* bY Boiled Elbows Bowl
* bY Boiled Farfalle Bowl
* bY Boiled Fettucine Bowl
* bY Boiled Fusilli Bowl
* bY Boiled Ham Hock Bowl
* bY Boiled Jasmine Rice Bowl
* bY Boiled Lasagna Bowl
* bY Boiled Linguine Bowl
* bY Boiled Manicotti Bowl
* bY Boiled Penni Bowl
* bY Boiled Potatoes
* bY Boiled Pumpkin
* bY Boiled Radiatore Bowl
* bY Boiled Rigatoni Bowl
* bY Boiled Shells Bowl
* bY Boiled Soybean Bowl
* bY Boiled Spaghetti Bowl
* bY Boiled Spinach Bowl
* bY Boiled Sweet Potato Bowl
* bY Boiled Tri Fusilli Bowl
* bY Boiled Valencia Rice Bowl
* bY Boiled White Rice Bowl
* bY Boiled Ziti Bowl
* bY Buttermilk
* bY Marinara Sauce
* bY Chimichurri Garlic Sauce Bowl
* bY Country White Gravy Bowl
* bY Eggplant Caponata Sauce Bowl
* bY Lime Cilantro Vinaigrette Bowl
* bY Red Enchilada Sauce
* bY Spinach Cheese Sauce Bowl
* bY Sweet n Spicy BBQ Sauce
* bY Braised Beef Stew Meat
* bY Fried Bacon Crumbles Bowl
* bY Sauteed Bacon Onions Bowl
* bY Sauteed Button Mushroom Bowl
* bY Sauteed Onions Celery Bowl
* bY Sauteed Onions Garlic Bowl
* bY Sauteed Vege Trinity Bowl
* bY Shredded Chicken Breast
* bY Diced Artichoke
* bY Diced Avocado Bowl
* bY Diced Celery
* bY Diced Eggplant
* bY Diced Garlic
* bY Diced Green Peppers
* bY Diced Jalapeno
* bY Diced Onions
* bY Diced Red Peppers
* bY Diced Yellow Peppers
* bY Shredded Carrot Bowl
* bY Sliced Cabbage Bowl
* bY Sliced Cucumber Bowl
* bY Sliced Red Cabbage Bowl
* bY Sliced Zucchini Bowl
* bY Chimichurri Spice Blend Bowl
* bY Sassy BBQ Dry Rub
* bY Taco Seasoning

**GROCERY ITEMS**

* bY Butter
* bY Coconut Water
* bY Breaded Chicken Patties
* bY Spicy Breaded Chicken Patties

**OTHER**

* bY Bee Pollen
* bY Beeswax
* bY Canvas Primer
* bY Clay
* bY Coal
* bY Fern
* bY Ice Cubes
* bY Matchsticks
* bY Resin
* bY Rubber
* bY Top Soil

If these items are already in your beYou assets (as in you could see them in your beYou profile), then their names have been automatically updated.

#top

## Vendor Update

A more detailed breakdown of beYou vendors and how they work can be found on the beYou Vendors page.

The following changes have taken effect as of 12/17/2021:

Q: Will my existing vendors be automatically updated?

A: No. Any existing vendor that has not been replaced as of **12/17/2021** will not show these new features. If you have existing vendors and want to use the features described below you MUST send yourself a new one and delete the one you have out. This update will not force a change for everyone, only the users who pick up new vendors going forward.

Q: Will my existing vendors still work?

A: Yes, you are not required to do anything if you do not want to. All existing vendors will still work.

### Discounts

* Updated vendors will handle bulk orders with improved discount rounding to ensure properly adjusted discount prices.
* The (0-100) amount previously designated as the range was only allowing you to put in up to 99. This has been updated to peroperly allow for a quanity of 100.

### Unlisting

* The unlist option has been added to new vendors. This will provide a singular unlisting (meaning for that specific vendor). The catch: once that rezzed vendor has been unlisted, you can not change it for that rezzed vendor. To relist a specific vendor that has been unlisted, you will have to re-rez and re-setup the vendor.

### Auto-Removal

* Vendors will periodically check themselves throughout the day and will auto-terminate (delete) when your assets fall to 0.

### Refunds

* Refund transactions will no longer post to your market transactions on your beYou profile. All assets will be automatically adjusted.

**IMPORTANT**: To take advantage of these new updates, you will need to delete your current vendors and rez new ones in their place. These changes are NOT mandatory as currently rezzed vendors will still work.

For more complete information regarding the new vendors (market, harvest, etc.), please visit the beYou Vendors page. All previous update information & instructions have been moved there for easier navigation.

#top

## Updating Items

If you have these items in your SL inventory, rezzed in vendors to sell, on SL's marketplace, or rezzed out inworld somewhere to sell and it's not stored in your assets, then you will need to send in an update request. To update our items:

1 - Login to www.beyouworld.com. Head to the support portal.

2 - File a ticket for each set of items you are requesting an update to. You MUST also supply a notecard with your Name or we will not be able to figure out who to replace them for.

(For example: if you are sending in 3 folders of items you will be filing 1 ticket stating "I have prepared 3 (or however many you have) folders for replacement with 80 items to be replaced". If you create 2 more folders the next day you will file a separate ticket for the next set of items you send in. Each ticket will correspond to each time you requested replacements.)

**IMPORTANT**: SL limitations allow you to only add 42 elements (nc, lm, objects, etc) per folder. Each folder will need a NC so we don't lose track of what belongs to you.

3 - Wait for further instructions from staff IN the ticket's comments.

4 - While you wait prepare your items by placing them into FOLDERS, properly named so as to make the update process easier once you receive further instructions.

5 - To make it easier for yourself, list everything you're sending in for update in each folder's corresponding notecard. This is to ensure your items are actually getting replaced. If for some reason something you're replacing doesn't get updated, then you will have this list as your reference to verify.

Do **NOT** send anything to a staff member without first filing a ticket and following their instructions **ONLY**.

**IMPORTANT NOTE**: After you turn in your assets for update, you will see a message in local regarding when the update has begun, provided you're online. Once your items have been successfully updated, they will be added directly to your assets. You will **NOT** receive anything back as a package. Make sure you double check your assets list on your beYou profile to ensure everything you've submitted is in your assets.