Frequently Asked Questions (FAQ)

This page shows all Frequently Asked Questions (FAQ) in different pages.

## Account

**How to change username?**

Steam players can change their in-game username by changing Steam username.

Players in other platforms cannot change their username unless if it is inappropriate/offensive currently.

**How to link account on different devices?**

1. Log in to the player's account
2. Click "Settings" -> "Link Email" -> enter the player's email and desired password
3. Open the game on desired platform and click "Log In" or "Switch Account"

**What are the benefits of registering account?**
There are 4 major benefits for registering account:

1. Add friends and play with friends
2. Get a customize username
3. Purchase items in shop
4. Permanent cross-devices progress save

**How to find User ID?**

Click "Settings" -> "Support"

**How to change account password?**

Ask for support via e-mail to support@winterpixel.com.

**What if the account password is forgotten?**

Ask for support via e-mail to support@winterpixel.com.

**How to delete account?**

Deleting account is not available currently.

**How to reset account progress?**

Resetting account progress is not available currently.

**Is account sharing allowed?**

There are no rules against account sharing but it is not suggested.

**Are account buying and selling allowed?**

There are no rules against account buying and selling but it is not suggested.

## Badges

**How many hidden badges are there and how to get them?**

There are 8 hidden badges right now, the ways to obtain them is listed in below:

1. Escapist: Escape the Lobby
2. The Great Escape: Free the beachball from the Lobby
3. Dev Slayer: Kill someone with a  Winterpixel badge
4. Moderator: Be a moderator in Winterpixel Games Discord server
5. Winterpixel: A developer at Winterpixel Games
6. Wooden Crown: Finish beta seasons in top 3 (no longer obtainable)
7. Streamer: Stream Rocket Bot Royale on Twitch (verified accounts only)
8. Extra Cool Streamer: Stream Rocket Bot Royale on Twitch (famous verified accounts only)

## Cosmetics

**How to get gold/white/black tanks?**

They were a beta reward and can't be obtained right now.

Some players have gold/white/black tanks by helping developers for testing.

**How to get brown tanks?**

Brown  color is exclusive to crawler, which can be brought with starter pack.

**Is it possible to buy starter pack after the time limit?**

No, there are no ways to buy starter pack once it is expired.

**How to buy specific  color of a  tank?**

The  color is randomly chosen, thus buying a specific  color of a  tank is not available currently.

**How to buy season tanks/ parachutes/ trails?**

Season tanks/ parachutes/ trails can only be obtained by season awards, they cannot be brought once the season is finished.

**Do all trails have different colors?**

No, only parts of the trails have different colors.

 Color is not available for trails like  coins.

**Is it possible to have different colors for tanks, parachutes, trails?**

No, colors of parachutes, trails (if possible) are decided by colors of tanks.

**Why some tanks don't look like a  tank but still classified as  tank?**

They are regarded as disguised tanks from developers' point of view.

## Shop / Economics

**Is it possible to transfer coins or gems from one account to another?**

No, there are no transferring or trading features currently.

**Is it possible to convert coins to gems?**

No, gems are the major currency in Rocket Bot Royale, thus it is not possible.

**Will any rewards be given for duplicate items in  crate opening?**

No, no rewards will be given for duplicate items in  crate opening currently.

**What are the ways to earn coins and what are the usage?**

* Ways to earn coins:

1. New account (500 coins)
2. Public matches
3. Covert gems to coins in shop
4. Level up
5. Bonus (100 coins in 30 minutes)

* Usage:

1. Buy basic crates or elite crates to unlock  skin
2. Unlock  tank colors

**What are the ways to earn gems and what are the usage?**

* Ways to earn gems:

1. New account (100 gems)
2. Public matches (gems digging)
3. Buy in shop
4. Level up

* Usage:

1. Buy  Skins
2. Buy Season Pass (200 gems)
3. Convert to coins in shop
4. Complete Goals
5. Refresh Goals

**Which types of crates should be used?**

The answer can be found in

1. `/get_crate_stats` in `#bot-commands` in Winterpixel Games Discord server
2. Online Crate Simulation made by  TaNk8k

## Friends

**How to play with friends?**

1. Add friends via friend code
2. One of the player invite another player to join game in  squad mode or  custom match.

**Are friends mutual?**

Yes, friends are mutual. If one of the player unfriend the other player, both player will no longer be friend.

**How to ban players from sending  friend request?**

There is no ban feature currently.

**Is there a  friend limit?**

Yes, the  friend limit is 100.

**Why  friend request cannot be accepted?**

It is because the 100 friends limit is reached.

## Gameplay

**Do all tanks have the same hitbox?**

Yes, all tanks are equal in game.

**How to upgrade the  tank?**

There are no ways to upgrade the  tank.

**Do the statistics in lobby count?**

Only coins collected in lobby count, kills do not count.

**Do the statistics count when the match is exited?**

Yes, the player will be regarded as afk once the player left the match. All statistics in that match will be counted afterwards.

**Is it possible to earn anything from  custom match?**

No, all statistics including games played, kills, coins, gems will not be counted in  custom matches.

**Why only small amount of points are earned even if teammates or squad-mates won?**

In  Squads mode, the points are calculated based on the amount of squads left when the player died, but not whether the player's squad won.
In  Red vs Blue mode, the points are calculated based on whether the player survived until the end, but not whether the player's team won.

**Will any extra coins / points be awarded for killstreak in matches?**

No, killstreak is only useful for badges.

**Will all the coins or gems collected by player in game lost when the player died in match?**

No, all the coins or gems collected by player in game will be saved until the end of the match.

**Why sometimes enemy's HP is restored?**

It is due to lagging. This situation will not occur if the internet is good enough.

**Why the number in weapons icon in game is yellow?**

It means the  weapon has reached its maximum limit.

**Can shield block all weapons?**

No, shield cannot block whirlwind and poison.

**Can players get killed in their own shield?**

No, players cannot get killed in their own shield but can be shot away by enemies.

**How to change directions of drag on mobile?**

The player can change directions of drag by selecting 'slingshot aiming' option on mobile.

## Goals / XP

**Do kills from the grave count towards goals?**

No, kills from the grave does not count towards goals, because the kill counter stops working as soon as the player die.

**What are the ways to earn XP?**

1. Finishing goals
2. Killing players (1 kill = 1 XP)

**Can XP be earned by killing bots?**

No, killing bots does not give any XP.

## Season / Leaderboard

**How long does each season last for?**

Season 1 to Season 10 lasted for 2 weeks.

Each season since Season 11 lasts for 4 weeks.

**How to view leaderboard of early  seasons?**

It is decided intentionally for players to only be able to view the leaderboard for the past few seasons in game. But leaderboard of early seasons can be viewed by `/leaderboard` in `#bot-commands` in Winterpixel Games Discord server

**Will the season rewards given if the season is finished and then the  season pass is brought?**

Yes, player will earn back all the  season pass rewards.

**What are the ways to obtain  season pass?**

Season pass can only be obtained by paying 200 gems.

**How long does the  season pass last for?**

The  season pass will be expired once the season ends.

## Other

**How to design and submit  skin design?**

There is no  skin editor feature in this game currently. However,  skin ideas are welcome to submit to `#ideas` threads in Winterpixel Games Discord server: Skin Ideas

**How to design and submit  map design?**

It is hard to have  map editor feature due to the fact of how the maps is rendered in this game. However,  map ideas are welcome to submit to `#ideas` threads in Winterpixel Games Discord server: Small map ideas, Map idea thread

**Who is the best player?**

It is hard to decide who is the best player because rating system does not exist currently. The best solution is take a look at the  player info card and calculate the player's K/D and Winrate.

**Is it possible to mod Rocket Bot Royale?**

No, it is because Rocket Bot Royale is written with Godot game engine with a custom C++ module.

## Game Info

**Who developed Rocket Bot Royale?**

Rocket Bot Royale is developed by Winterpixel Games, which is a studio founded by 3 industry veteran game developers determined to bring people together through online gaming.

**What other games have the Winterpixel Games Developers worked on?**

3/4 of the developers worked on Golf Blitz at Noodlecake Studios Inc.

**Where is the game server hosted?**

The game server is hosted in New York, USA.

**How to report inappropriate/offensive usernames?**

Inappropriate/offensive usernames can be reported by e-mail to support@winterpixel.com.

**How to report bugs?**

Bugs can be reported in `#bug-reports` in Winterpixel Games Discord server

**Are automation/scripts/marcos allowed?**

No, any automation/scripts/marcos are strictly prohibited. Account may get banned for violation.

**When was the game release?**

The game was officially launched on April 21st on Steam, Android, and iOS.
Players can play in beta seasons on web before the official release.

**What is the difference between these 2 website? (first, second)**

The only difference is that there are ads for bonus on the second one because it is related to CrazyGames. Therefore, it is suggested to play on the first one.

**Is it possible to play with VPN on?**

Yes, but some bugs may occurred currently, so it is not suggested for best game performance.

**Why the game is free on web and mobile but not on Steam?**

The game performs better on Steam, compared to other platforms. Developers are optimizing game performance in other platforms now.

**Which platform should Rocket Bot Royale be played on?**

For the best game performance, it is suggested to play Rocket Bot Royale on Steam.