Gwen

**Gwen** is the head maid of the Neuschwanstein estate.

## Appearance

Gwen is a young woman in what seems to be her early twenties, with a slender frame and a fair skin tone. She has gold eyes and short green hair, with her bangs slightly covering her left eye. She wears a standard maid uniform consisting of a black long-sleeved dress that reaches her ankles with big, puffy sleeves, a white apron and a white cap.

## Personality

Gwen is loyal to the Neuschwanstein family and her mistress Shuri von Neuschwanstein. After an incident wherein the members of the extended family try to cause discord between the lady of the house and the staff members, she is happy to hear how much Shuri trusts her and her ability to look after the house and the rest of the staff. Gwen immediately fires any staff member who tried to go against the mistress alongside the butler, Roberto and vows to continue to work hard in order to be trusted and depended on by Shuri.

Gwen is just as devoted to the Neuschwanstein children and has no problem keeping the twins occupied when needed.

## History

Gwen was born in the Neuschwanstein estate, to her mother who was the head maid. She inherited her position at a young age and was ostracized by other maids who felt she was undeserving of the position, seeing as how she was still young and there were other maids who had worked in the estate longer and were more experienced. She eventually overcame her situation by earnestly working together with the maids.

## Synopsis

### Original Timeline

Having been uninvited to her stepson, Jeremy von Neuschwanstein's wedding, Shuri von Neuschwanstein complains to Gwen about the recent actions of the children. She continues to cry in Gwen's arms about how upset she is, not about the wedding, but about how dismissive the children were being. The day of the wedding, she is surprised when Shuri announces that she would be leaving for the Heidelberg Villa and had no plans of returning. She and the head butler try dissuading her, but they are soon ushered out by Shuri with instructions to treat the new lady of the estate well.

### Current Timeline

#### Reset Arc

Gwen enters her ladyship's bedchambers and reminds her that she must get ready for the funeral. Suddenly, Shuri demands to know how the bandits could have gotten to the children. Taken aback by her behavior, Gwen tries to calm her down and urges her accept the reality of what had happened, as it was what the recently deceased Marquess would have wanted for her. Shuri begins to question her about the late master, Johannes von Neuschwanstein's passing then collapses without warning. Gwen tries to tend to her, worrying and asking if she should send for a doctor.

Shuri catches a fever due to a prank by the twins and she catches the two of them in her ladyship's bedchamber and carries them out before they catch her illness. They ask if Shuri is going to die, but she assures them that she will recover with enough rest. Gwen then escorts young miss Rachel von Neuschwanstein to her etiquette lessons with Madame Loisel. As soon as they enter, she reprimands Rachel for being rude and making her wait. Gwen tries to defend her but is swiftly berated for her supposed lack of discipline. The next day, Shuri observes that the household routine has changed somehow and informs Gwen she intends to look into it.

A few days into the extended family members staying at the estate, her ladyship calls for a meeting with the head butler, Roberto, the knight commander Alberon and herself. Shuri concludes that there is a certain unrest within the household, seeing as Alberon directly requested a meeting, instead of going through Roberto as is proper. Alberon confesses that he had thought that Shuri had been purposely turning a blind eye towards the level of discipline Valentino von Neuschwanstein had been subjecting Elias von Neuschwanstein to. Alberon continues on to say he requested a meeting with Roberto to express his concerns, to which Roberto adamantly denies hearing anything from Alberon nor anything regarding the young master. Roberto goes on to confess he had thought Shuri had called a meeting inform them of her departure, causing Gwen to express her own confusion. They start arguing before Shuri stops them and instructs Roberto to summon all the staff.

Following Shuri's confrontation with the extended family, she and Roberto report that everyone related to the incident had either left or was fired. Their meeting is chaotically interrupted by the arrival of the children, and the two quickly take their leave. In the staff's lounge, as they are going through the aftermath of losing so many staff members, Gwen shares with Roberto how she herself had struggled with becoming head maid at such a young age. Though her situation is completely different from her ladyship's, having seen how Shuri had worked to become the Marchioness, Gwen empathized with her and wished to do what she could to help her. Although they had been scolded, she was glad to hear that Shuri trusted them. Roberto agrees with her, adding how relieved he is that the children and the mistress continue to smile despite such schemes from their relatives.

## Quotes

* *"Maybe it was because I could understand the awkward position she was in, that I wanted to do everything I could to help her."* (About Shuri, Episode 13)

## References

1. ↑ 1.0 1.1 Manhwa: Season 1, Episode 13
2. ↑ Manhwa: Season 1, Episode 1
3. ↑ Manhwa: Season 1, Episode 7
4. ↑ Manhwa: Season 1, Episode 8
5. ↑ 5.0 5.1 Manhwa: Season 1, Episode 9