Frequently Asked Questions (FAQ)

## Official FAQ about Dungeon Boss: Respawned

 **How does *Dungeon Boss: Respawned* differ from the original Dungeon Boss?**

*Dungeon Boss: Respawned* includes the following new features

* No micro-transactions or ads, no extra fees - but you need an active Netflx account
* Hero + economy re-balance
* Hero Storylines
* New hero (Rath) + launch event
* New Skin for  Rogar Stonecrusher
* Updated user interface
* Various additional gameplay improvements and changes.

*(for more details see the Unofficial FAQ below)*

 **Will my Dungeon Boss progress transfer over to *Dungeon Boss: Respawned*?**

*Dungeon Boss: Respawned* features various changes to both economy and progression. With these changes, we are unable to do a 1:1 transfer of progress. We hope existing players will enjoy receiving Dungeon Boss loyalty rewards to get you started. For details see below.

 **Can multiple players in a household play *Dungeon Boss: Respawned* on a single Netflix account?**

Yes, please make sure you sign in with a different profile for each new player.

 **I have an issue with *Dungeon Boss: Respawned*, how do I get help?**

Players can request account and technical assistance at https://help.netflix.com or visit the official *Dungeon Boss Discord* for general gameplay questions, discussions, and bug reports.

 **Are there any *Loyalty Rewards* for veteran *Dungeon Boss* players?**

Yes, for existing *Dungeon Boss* players joining *Dungeon Boss: Respawned* for the first time, please be sure to locate your 16 digit loyalty rewards code in the events section of *Dungeon Boss*. This is a single use code that when entered in *Dungeon Boss: Respawned* will provide you with some items to get your adventure started. Reward codes will be available for entry after completing chapter 1 of *Dungeon Boss: Respawned*.

 **How do I redeem my *Dungeon Boss: Respawned Rewards*?**

Once you have completed chapter 1 of *Dungeon Boss: Respawned*, visit the events section of the game. Here, you will find a prompt to enter your loyalty rewards code.

 **Q. I can't find my loyalty rewards code. What should I do?**

Please double check the “events” section in *Dungeon Boss* (DBO) to locate your code. Please enter your code exactly as it appears here.

 **I redeemed my rewards code, but I’m still missing some heroes.**

Some Dungeon Boss heroes may not be available at the launch of *Dungeon Boss: Respawned*. Please stay tuned for more heroes in the future

 **When is the next *Dungeon Boss: Respawned* event?**

Occasionally, *Dungeon Boss: Respawned* will feature in-game events. Please keep an eye on the events section in your game to be alerted when new events begin. Please note that *Dungeon Boss: Respawned* will not feature the same event schedule as Dungeon Boss.

 **I am on a *Kindle Fire* or other *Amazon device* and can’t find Dungeon Boss: Respawned in the *Amazon App store*.**

*Dungeon Boss: Respawned* is not supported via the *Amazon App store*. Please locate *Dungeon Boss: Respawned* via the *Apple App* store (iOS) or *Google Play* (Android).

## Unofficial FAQ about Dungeon Boss: Respawned

 **Do I really need a Netflix account to play *DB:R*?**

Yes, unfortunately this is true.

 **Why do I need a Netflix account now to play a mobile game?**

*Boss Fight Entertainment* the developers of the game, were acquired by *Netflix* back in March 2022. They are now a subsidiary of *Netflix*, so to speak. *Netflix* games don't have in-app purchases and there is no pay2win. The games can be played for free, but you have to pay for the Netflix account.

 **What are the *Loyalty Rewards* for veteran *Dungeon Boss* players?**

It unlocks all Heroes and Skins that you had unlocked in the original game and that are available in *Dungeon Boss: Respawned* at the moment. Additionally, you get free Gems for a 14(?) days as extra Daily Rewards. Note that not all Heroes of the original game are available at the moment and the code will expire in near future.

 **Is *Dungeon Boss: Respawned* a completely new game?**

Apart from the points mentioned above in the official FAQ, it looks very similar if you know the original Dungeon Boss. It's a reboot of *Dungeon Boss*, so to speak. There are differences and changes have been made. Note, that these things may or may not change in the future, we don't know.

* many Heroes have been changed to re-balance the game. They have now different or changed traits
* status effects like Buffs and Debuffs work differently in DBO
* Ascension costs (Evos) have been changed
* Shop offers and prices have been changed
* there are now Treasure Goblin
* there is no Stamina needed to run dungeons, you can run as many as you want.
* there is no Raid Tickets needed to raid dungeons, you can raid as often as you want.
* Skins are only cosmetic in DB:R. They don't have traits as the Ultimate and Eternal Skin in DBO had.
* there are two more Celestial Evos. the  Murky Evo and the  Crystalline Evo
* there is no Chaos Damage that could not be dodged and could not be mitigated in *Dungeon Boss*

And there are also things that are missing at the moment. Hopefully, they will be added in the future:

* only 69 Heroes of the original game are in *DB:R* available (yet).
* only the Campaign mode dungeons are in the game at the moment. There is no *Challenge Mode*, no *Boss Mode*, and *Age of Chaos* expansion, There is only *Evo Island* and that is locked at the moment.
* there is no Quick Looting
* Epics are not available yet (but were seen in the Beta phase of the game)
* there are no Runes in the game
* crafting is limited to Combing Evos

 **Are there still free Portal Summons in *Dungeon Boss: Respawned* available?**

Yes, you can 5 summons for free if you complete the daily quests.

 **What is Max Level in *Dungeon Boss: Respawned*?**

It's level 80 as it was in the original game.

 **Can I play *Dungeon Boss: Respawned* on PC with Nox or Bluestacks?**

It has been reported that the game doesn't run on Bluestacks and is not available for download in the App Store. The reason could be Netflix DRM restrictions. The game requires at least Android 8. If you have any further information, please let us know in the comments section below or feel free to edit this question.

## Additional follow up about the original Dungeon Boss game (DBO)

 **When will the services for the original Dungeon Boss game (DBO) no longer be available?**

Here are the important dates to remember

* In-app purchase removal - 2023-06-14
* Customer Support end - 2023-06-28
* Last in-game Event - it's *Woodland Wargames*, 2023-06-22 to 2023-06-25 (4 days)
* Last chance to claim loyalty rewards - 2023-07-03
* Final Sunset - 2023-07-27

 **Why are you shutting down Dungeon Boss?**

We feel this is the right choice moving forward. This will allow us the best opportunity to support Dungeon Boss: Respawned.

 **What will happen to my items once you remove in-app purchases?**

All of your purchased items will still be available to use up until the time of shutdown.

 **Can I get a refund for items purchased?**

We will not be providing refunds for items purchased in-game. All in-game items will be available until the time of sunset. Be sure to claim your loyalty rewards prior to beginning Dungeon Boss: Respawned.

 **If customer support is ending, how will I get support for Dungeon Boss: Respawned?**

Support will only be ending for Dungeon Boss. We'll continue supporting Dungeon Boss: Respawned. For account and technical issues, please visit the Netflix help site at https://help.netflix.com to get started. All bug reports can be shared here in the official Dungeon Boss Discord.

 **I don't have a Netflix account. Will I no longer be able to play?**

A Netflix account is required to play Dungeon Boss: Respawned.

 **Will I have to start over in Dungeon Boss: Respawned?**

Yes; Dungeon Boss: Respawned features new content, changes, and rebalances that are best experienced from the start. However, be sure to claim your loyalty rewards to help you get started.