Courtyard By Marriott Nashville at Opryland: Bissell 71V92 and 71Y72 Operation and Maintenance Transcript

## Introduction

***Courtyard By Marriott Nashville at Opryland***

***Bissell 71V92 and 71Y72 Operation and Maintenance***

***with Walter***

Onscreen, Rohan Johnson and The 71Y72 Worker are using their vacuum cleaners

Walter: (offscreen) "Congratulations on your purchase, and welcome to the Bissell family. Every machine in the Bissell line up is designed for long-lasting, and unsurpassed performance. we are confident your machine will be part of your family for many years to come. but like all vacuum cleaners and power equipment, the 71V92 and 71Y72 are ***very*** powerful pieces of equipment, and if they're used incorrectly, that can present potential risks of serious injuries. this video will help you learn how to use the vacuum cleaner properly, and safely. however, please make sure you read and understand the operator's manual that came with your vacuum cleaner."

Videos show what Walter describes

## Vacuum Cleaner Controls

Walter: (offscreen) "Before we go any further, let's take a look at the vacuum cleaner's controls."

A picture shows the 71V92 and 71Y72 vacuum cleaner's controls

Walter: (offscreen) "Let's look at the 71V92 upright vacuum cleaner's controls first, here are the height adjustment, dirt container, foot release pedal, hepa media filter, power switch which allows the vacuum cleaner to turn on, or off, hose, handle, and the cord."

The picture shows the 71V92's controls

Walter: (offscreen) "Now let's look at the 71Y72 upright vacuum cleaner's controls. these controls are the same size as the 71V92, except it has a vacuum bag. here are the height adjustment, vacuum bag, bag door cover, foot release pedal, hepa media filter, power switch, which allows to turn on, or off the hose, handle, and the cord."

The picture shows the 71Y72's controls

## Before Operating

Walter: (offscreen) "Always make sure you have the operator's manual handy, and make sure to point out all of the safety signs that are located on the vacuum cleaner."

Rohan Johnson has his operator's manual handy, and points out all of the safety signs that are located on the vacuum cleaner

Walter: (offscreen) "Be sure to understand how to use the handle smoothly, the functions of the controls, to stop the vacuum cleaner in an emergency, break and steer characteristics, and turn the vacuum cleaner safely."

Rohan Johnson is sure to understand how to use the handle smoothly, the functions of the controls, to stop the vacuum cleaner in an emergency, break and steer characteristics, and turn the vacuum cleaner safely

Walter: (offscreen) "Before vacuuming, take a few minutes to walk through the vacuuming area, and pick up toys, debris, coins, nails, or any loose debris. the vacuum cleaner has a rotating brushroll that rotates at a very high speed, and can damage the vacuum, or be picked up and sucked din the dirt container, and the vacuum bag."

Rohan Johnson takes a few minutes to walk through the vacuuming area, and picks up toys, debris, coins, nails, or any loose debris

Walter: (offscreen) "Always check the vacuum cleaner to make sure it stands in the upright position."

Rohan Johnson checks the 71V92 vacuum cleaner to make sure it stands in the upright position

Walter: (offscreen) "Before each use, inspect the vacuum cleaner for missing or damaged belts."

The 71Y72 Worker inspects the vacuum cleaner for missing or damaged belts

Walter: (offscreen) "Ensure that the safety interlock system is functioning properly. the vacuum cleaner should only start when the vacuum cleaner is plugged in. to make sure the safety interlock system is functioning properly, make sure the vacuum cleaner is in the upright position, flip the power switch to the on position, unplug the vacuum cleaner, but do not put the cord back on the vacuum cleaner. the motor should begin to stop, and the brushroll should stop rotating. if the safety system doesn't function properly, do not operate the vacuum cleaner."

Rohan Johnson and the 71Y72 Worker test the safety interlock system before each use

Walter: (offscreen) "If operators are inexperienced, always make sure to train them, and require them to read and understand all manuals."

Rohan Johnson's supervisor trains Rohan Johnson, and requires him to read and understand al manuals

Walter: (offscreen) "Always wears protective equipment such as eye and ear protection, long pants, and proper footwear. do not wear sandals, or canvas shoes. wear protective gloves. also, never wear loose fitting clothing, or jewelry, and tie back long hair that could get caught in the vacuum cleaner's rotating parts."

Rohan Johnson and The 71Y72 Worker wear hats, ear protection, eye protection, an army green neck gaiter mask, safety vest, protective gloves, and protective boots

Walter: (offscreen) "Check the doors, or windows carefully before operation. if any doors or windows are open such as when people are asleep, or in a meeting, do NOT operate the vacuum cleaner."

Rohan Johnson checks for doors, or windows carefully before operation

## Keeping Children Safe

Walter: (offscreen) "According to the US product safety commission, each year, an estimated 3,000 people are treated in the united states for vacuum cleaner injuries. data indicates operators above age 60 are involved in a large percentage of vacuum cleaner-related injuries. these accidents are really serious, including loss of hand, foot, or even death. young children are attracted to vacuuming equipment, even if the person vacuuming is a family member. never assume that children will remain where you last saw them."

Videos show what Walter describes

Walter: (offscreen) "Never allow children who are under the age of 14 to operate any type of vacuuming equipment."

Rohan Johnson doesn't allow children who are under the age of 14 to operate any type of vacuuming equipment

Walter: (offscreen) "Be alert, and turn the vacuum cleaner off if a child enters the vacuuming area."

Rohan Johnson is alert, and turns off the 71V92 vacuum as a child enters the vacuuming area, then a parent gets a child out of his vacuuming area

Walter: (offscreen) "Do not carry children on the vacuum cleaner, even with the brushroll shutoff. they may fall off and be seriously injured, or interfere with safe operation."

Rohan Johnson doesn't carry children on the vacuum cleaner, even with the brushroll shutoff

## Plugging In

Walter: (offscreen) "To avoid personal injury or property damage, always use caution in handling the outlets. the cord and the plug are extremely electricable, and the vapors are explosive."

Rohan Johnson uses caution in handling the outlets

Walter: (offscreen) "Extinguish all cigerrates, cigar pipes, and other sources of ignition."

The 71Y72 Worker extinguishes all cigerrates, cigar pipes, and other sources of ignition

Walter: (offscreen) "Do not plug in the vacuum cleaner outdoors."

Rohan Johnson doesn't plug in the 71V92 vacuum cleaner outdoors

Walter: (offscreen) "Never replug the vacuum cleaner in when it's running. if you do need to replug in the vacuum cleaner, shut the vacuum cleaner off, unplug it, and let it cool down before replugging in the vacuum cleaner."

Rohan Johnson doesn't replug the 71V92 vacuum cleaner when it's running. he shuts the 71V92 vacuum cleaner off, unplugs it, and lets it cool down before replugging in the vacuum cleaner

Walter: (offscreen) "Always use the plug to plug in the vacuum cleaner."

Rohan Johnson uses the plug to plug in the 71V92 vacuum cleaner

Walter: (offscreen) "If you spill dirt near the machine, back the vacuum cleaner away from the spill, and clean it up immediately using a broom and a pan."

Rohan Johnson backs the 71V92 vacuum cleaner away from the spill, and cleans it up immediately using a broom and a pan

Walter: (offscreen) "And if you spill dirt on your clothes, change them immediately. spilled dirt can make the floors and even your clothing filled with dirt. do NOT start the vacuum cleaner near spilled dirt."

Rohan Johnson does what Walter describes

## Starting The 71V92 and 71Y72

Walter: (offscreen) "To start the vacuum, make sure the power switch is in the off position."

Rohan Johnson makes sure the power switch is in the off position

Walter: (offscreen) "Ensure the vacuum cleaner is standing in the upright position."

The 71Y72 Worker ensures the vacuum cleaner is standing in the upright position

Walter: (offscreen) "Press the foot release pedal to recline the vacuum cleaner."

Rohan Johnson presses the foot release pedal to recline the vacuum cleaner

Walter: (offscreen) "Flip the power switch with your finger to the on position."

Rohan Johnson and The 71Y72 Worker flip the power switch with your finger to the on position

Walter: (offscreen) "If the vacuum cleaner doesn't start, allow a 60 second cool down period before trying again."

Text reads: If the vacuum cleaner doesn't start, allow a 60 second cool down period before trying again

## Operating The 71V92 and 71Y72

Walter: (offscreen) "To operate the vacuum cleaner, press the foot release pedal to recline the vacuum."

Rohan Johnson presses the foot release pedal to recline the 71V92 vacuum

Walter: (offscreen) "Flip the power switch with your finger to the on position."

The 71Y72 Worker and Rohan Johnson flip the power switch with your finger to the on position

Walter: (offscreen) "Push the vacuum cleaner forward to begin vacuuming."

The 71Y72 Worker pushes the 71Y72 vacuum cleaner forward to begin vacuuming

## Maneuvering The 71V92 and 71Y72

Walter: (offscreen) "Practice using the vacuum cleaner in an open, flat area to become familiar with it."

The 71Y72 Worker practices using the vacuum cleaner in an open, flat area to become familiar with it

Walter: (offscreen) "To go forward, push the vacuum cleaner forward from the neutral position."

Rohan Johnson pushes the vacuum cleaner forward from the neutral position

Walter: (offscreen) "To go backward, push the vacuum cleaner backward from the neutral position."

Rohan Johnson pushes the vacuum cleaner backward from the neutral position

Walter: (offscreen) "To turn right, push the vacuum cleaner right."

Rohan Johnson pushes the vacuum cleaner right

Walter: (offscreen) "To turn left, push the vacuum cleaner left."

Rohan Johnson pushes the vacuum cleaner left

Walter: (offscreen) "To stop, return the vacuum cleaner to the neutral position."

Rohan Johnson returns the vacuum cleaner to the neutral position

Walter: (offscreen) "Aggressive turning can cause serious injuries, or death from a rollover. always keep the hand on the handle when making turns. do not make turns with the rear wheel completely stopped. for a minimum turning radius, slowly reverse inside wheel while moving the moving the front wheel slowly forward."

Text reads: Aggressive turning can cause serious injuries, or death from a rollover. always keep the hand on the handle when making turns. do not make turns with the rear wheel completely stopped. for a minimum turning radius, slowly reverse inside wheel while moving the moving the front wheel slowly forward

## During Operation

Walter: (offscreen) "Now that you're familiar with all of the controls, it's time to begin vacuuming."

Rohan Johnson begins vacuuming with his 71V92 vacuum

Walter: (offscreen) "When vacuuming, always vacuum with the handle in the reclined position."

Rohan Johnson vacuums with the handle in the reclined position

Walter: (offscreen) "Always maintain the vacuum cleaner in a safe operating condition. damaged hepa media filter can result in a fire, and explosion."

The 71Y72 Worker maintains the 71Y72 vacuum cleaner in a safe operating condition

Walter: (offscreen) "Do not vacuum in reverse unless absolutely necessary. always look down and behind you before and while backing."

Rohan Johnson doesn't vacuum in reverse unless absolutely necessary

Walter: (offscreen) "Use caution when approaching blind corners, chairs, or desks, or other objects that may block your vision."

The 71Y72 Worker uses caution when approaching blind corners, chairs, or desks, or other objects that may block his vision

Walter: (offscreen) "Operate the vacuum cleaner in good artificial light."

Rohan Johnson operates the vacuum cleaner in good artificial light

Walter: (offscreen) "Watch for managers, or customers when vacuuming bare floors, breakfast areas, or sitting areas."

The 71Y72 Worker watches for managers, or customers when vacuuming bare floors, breakfast areas, or sitting areas

Walter: (offscreen) "Never operate the machine under the influence of alcohol, or other drugs, or while feeling tired, or ill."

Rohan Johnson doesn't operate the machine under the influence of alcohol, or other drugs, or while feeling tired, or ill

Walter: (offscreen) "Never discharge the brushroll toward anyone. do not discharge the brushroll near a wall, curtain, beds, windows, or doorways."

Rohan Johnson doesn't discharge the brushroll toward anyone. he doesn't discharge the brushroll near a wall, curtain, beds, windows, or doorways

Walter: (offscreen) "Use caution and slow down when making turns to avoid a possibility of a rollover of serious injuries, or death."

The 71Y72 Worker uses caution and slows down when making turns to avoid a possibility of a rollover of serious injuries, or death

Walter: (offscreen) "Vacuum at slower speeds when trimming around chairs, beds, desks, sinks, tubs, lamps, couches, fireplaces, closets, tables, or plants."

Rohan Johnson vacuums at slower speeds when trimming around chairs, beds, desks, sinks, tubs, lamps, couches, fireplaces, closets, tables, or plants

Walter: (offscreen) "Never operate the vacuum cleaner without the vacuum bag, the dirt container, or other devices in place and working."

Text reads: Never operate the vacuum cleaner without the vacuum bag, the dirt container, or other devices in place and working

Walter: (offscreen) "Keep your hands and your feet away from the rotating parts, and the underside of the machine. keep clear of the vacuum bag and the dirt container at all times."

Rohan Johnson keeps his hand and his feet away from the rotating parts, and the underside of the machine. he keeps clear of the vacuum bag and the dirt container at all times

Walter: (offscreen) "Never touch parts that are hot, and always allow parts to cool down."

The 71Y72 Worker doesn't touch parts that are hot, and allows parts to cool down

Walter: (offscreen) "Do not operate the vacuum cleaner outdoors, or areas with poor ventilation. the exhaust filters can contain carbon monoxide, and are hazardous, and can be dangerous."

Rohan Johnson doesn't operate the vacuum cleaner outdoors

Walter: (offscreen) "Always keep your hands away from pitch points."

Rohan Johnson keeps his hands away from pitch points

Walter: (offscreen) "If anyone enters the vacuuming area, stop vacuuming until they have passed."

Rohan Johnson stops vacuuming, waves a person through who passes him by, then resumes vacuuming

Walter: (offscreen) "If the brushroll strikes a foreign object, stop and inspect the machine for damage."

The 71Y72 Worker stops and inspect the machine for damage

Walter: (offscreen) "Do not carry passengers. the vacuum cleaner is a one person machine, and is not a toy."

The 71Y72 Worker doesn't carry passengers

Walter: (offscreen) "Never leave a running vacuum cleaner unattended. always turn off the vacuum, unplug it, and wrap the cord before leaving the vacuum cleaner."

Rohan Johnson turns off, unplugs it, and wraps the cord before leaving the 71V92 vacuum

## Above Floor Cleaning

Walter: (offscreen) "Above floor cleaning requires caution and concentration, and can result in severe injury, or death if above floor cleaning is not performed properly. never put the vacuum cleaner in the reclined position when doing above floor cleaning. if you feel uneasy when doing above floor cleaning, don't do it."

Videos show what Walter describes

Walter: (offscreen) "Always do above floor cleaning. use on board tools, not an upright vacuum cleaner."

Rohan Johnson uses his Turbo Brush Tool for above floor cleaning

Walter: (offscreen) "Avoid starting, stopping, and turning when doing above floor cleaning."

The 71Y72 Worker avoids starting, stopping, and turning when doing above floor cleaning

Walter: (offscreen) "Do not do above floor cleaning when upholstery is wet to avoid losing traction."

Rohan Johnson doesn't do above floor cleaning when upholstery is wet to avoid losing traction

Walter: (offscreen) "Never try to stabilize, or balance the vacuum cleaner by putting a foot on the baseplate."

Rohan Johnson doesn't try to stabilize, or balance the vacuum cleaner by putting a foot on the baseplate

Walter: (offscreen) "If on board tools lose traction, turn the vacuum cleaner off, and put the tools back on the upright vacuum cleaner."

Text reads: If on board tools lose traction, turn the vacuum cleaner off, and put the tools back on the upright vacuum cleaner

Walter: (offscreen) "Don't use any upright vacuum cleaners near drop-offs, elevators, or stairways. always vacuum of at least 2 feet away from the edge of the hazards. use a stick vacuum cleaner, or a dust buster in these areas."

Videos show what Walter describes

## Transporting The 71V92 and 71Y72

Walter: (offscreen) "You must use extra care when loading, or unloading the machine on a trailer."

Rohan Johnson and The 71Y72 Worker use extra care when loading, or unloading the machine on a trailer

Walter: (offscreen) "For your safety, do not ever use 2 separate ramps. the vacuum has a front wheel baseplate that can cause the vacuum cleaner to rollover. use a single full width ramp."

A video shows a full width ramp

Walter: (offscreen) "When the unit is on the trailer, secure the vacuum cleaner to the trailer with ratchets, and with straps."

Rohan Johnson and The 71Y72 Worker secure the vacuum cleaner to the trailer with ratchets, and with straps

Walter: (offscreen) "Never transport the machine while the vacuum cleaner is running."

Rohan Johnson doesn't transport the machine while the vacuum cleaner is running

## Maintenance and Service

Walter: (offscreen) "Always follow the maintenance and service recommendations listed in your owner's manual."

Rohan Johnson follows the maintenance and service recommendations listed in your owner's manual

Walter: (offscreen) "Keep all screws tight to be sure the equipment is in good working condition."

Rohan Johnson keeps all screws tight to be sure the equipment is in good working condition

Walter: (offscreen) "Always maintain to be in compliance with the maintenance schedule."

Text reads: Always maintain to be in compliance with the maintenance schedule

Walter: (offscreen) "To prevent fires, clean dirt and debris from the unit, especially from the hepa media filter, and the motor."

Rohan Johnson cleans dirt and debris from the unit, especially from the hepa media filter, and the motor

Walter: (offscreen) "Never tamper with safety devices. check their proper operation regularly."

Rohan Johnson doesn't tamper with safety devices

Walter: (offscreen) "Keep the machine free of dirt, or other debris build-up. clean up dirt, and remove debris from the vacuum cleaner."

Rohan Johnson keeps the machine free of dirt, or other debris build-up. he cleans up dirt, and removes debris from the vacuum cleaner

Walter: (offscreen) "Never attempt to make any adjustments to the unit while the motor is running. always turn off, unplug the vacuum cleaner, and wrap the cord before servicing, or cleaning."

Rohan Johnson doesn't attempt to make any adjustments to the unit while the motor is running

Walter: (offscreen) "Always allow the vacuum cleaner to cool down before servicing."

The 71Y72 Worker allows the vacuum cleaner to cool down before servicing

Walter: (offscreen) "The brushroll is sharp, so wear gloves, and wrap the brushroll, and use extra caution when servicing them. never try to weld, or straighten the brushroll. always sharpen or replace the brushroll."

The 71Y72 Worker wears gloves, and wraps the brushroll, and uses extra caution when servicing them

Walter: (offscreen) "To keep the vacuum cleaner picking up dirt, unlock the dirt container, and pull it out, and away from the vacuum cleaner, and empty it over a trash bin."

Rohan Johnson unlocks the dirt container, pulls it out, and away from the vacuum cleaner, and empty it over a trash bin

Walter: (offscreen) "Do not reuse a vacuum bag that is full. always replace it with a new one."

The 71Y72 Worker doesn't reuse a vacuum bag that is full. he replaces it with a new one

Walter: (offscreen) "Never store the the vacuum cleaner where there are any ignition sources, such as a closet, or other material."

Rohan Johnson doesn't store the the vacuum cleaner where there are any ignition sources, such as a closet, or other material

## Conclusion

Walter: (offscreen) "Bissell vacuum cleaners are designed for long-lasting and unsurpassed performance. always use common sense, respect the vacuum cleaner, and use it properly, and safely. for more information, consult your owner's manual."

Videos show what Walter describes