MGMT 443 - Human Resource Development

## **Videos**

### **MGMT 443 - Human Resource Development pt. 1**

* Definition of HRD
	+ Planned activities to help employees meet current and future job demands
* Human Resource Management Vs. Development
	+ Human Resource Development is a small subset of Human Resource Management
* Human Resource Development Functions
	+ Training and Development
	+ Career Development
	+ Organizational Development
	+ Make Employees feel like their developing
* Methods of HRD
	+ Further formal education
	+ Job-related experiences
	+ Psychological employee assessments
	+ Emotional employee assessments
* Training and Competencies
	+ How do you manage the talent?
	+ What are you looking for?
	+ Competency Models
		- Knowledge, Skills, and Abilities (KSAs)
* When is Training Needed?
	+ New employee orientation
	+ New job requirements
	+ Remediation - Correct skill deficiencies
	+ For advancement

### **MGMT 443 - Human Resource Development pt. 2**

* Training Cycle
	+ ↳ Organizational Strategy
	+ ↳ Training and Development
	+ ↳ Analysis of Needs
	+ ↳ Design a Training Program
	+ ↳ Deliver Training
* Needs Assessment Phase
	+ What training is needed
		- What would be great to have
	+ Evaluation criteria
* Design Phase
	+ Who does it?
	+ What are they doing?
	+ When are they doing it?
* Learning Styles (Honey and Mumford, 1992)
	+ Activists - Inclusion in the task
	+ Reflectors - Look back at material
	+ Theorists - Relate to previously known concepts
	+ Pragmatists - See the relevancy
* Evaluation Phase
	+ Determine if the project was effective
		- Offer it again?
		- Make changes?
		- What were the costs?
	+ Poor training
		- Incorrect design
		- Incomplete programs
* Challenges to the Training Process
	+ Little to no ROI
	+ Resistance to change
	+ Alignment with goals
	+ Scheduling conflicts
	+ Employee Readiness
		- Ability - Do they meet prerequisites?
		- Self-efficacy - Do they **believe** the are capable?
		- Willingness - Do they want to change?

### **MGMT 443 - Human Resource Development pt. 3**

* Shaping Behavior
	+ Positive reinforcement - Reward
	+ Negative reinforcement - Withdrawal of bad outcome for poor performance
	+ Punishment - Bad outcome for poor performance
	+ Extinction - No response
* On The Job Training
	+ Trained in workspace
	+ Performing their job
	+ OJT Four-step Model
		- Preparation of the Trainee
		- Presentation of the Task (Trainer)
		- Performance of the Task (Trainee)
		- Follow-up, Repeat?
	+ Advantages
		- Immediate Training and Feedback
		- Interactive
		- Competent Trainer
		- Customizable
	+ Disadvantages
		- Trainer might not be good
		- Expensive
		- Time lost
		- Disrupts work-space
* Classroom Training
	+ Advantages
		- Inexpensive
		- Standardization
		- Professional Trainers
		- Some Interactiveness
		- Not disruptive
	+ Disadvantages
		- Passive
		- Training my be to fast or slow
* Distance Learning
	+ Advantages
		- Available 24/7-ish
		- Un-paced learning
		- Different mediums available
	+ Disadvantages
		- Employees must be self starters
		- Expensive initial cost
		- Student Dishonesty
		- Lack of interaction
* Simulation
	+ Advantages
		- Don't crash and die
		- Realistic
		- Test various techniques
	+ Disadvantages
		- Could be perceived as a game
		- Not cheap
		- Requires additional infrastructure
		- Never 100% accurate
* Career Development / Talent Management
	+ Create Career paths
	+ Help employees reach goals
* Organizational Development
	+ HRD is the change agent in the organization