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D78EB2C46ABD45C98A5938ED7B165550

Enjoyed our stay

We were looking for a place conveniently located to the Children's Museum and Indianapolis Motor Speedway. This worked out great as it is 15 minutes or less from each. It is also within walking distance of several places to eat. Our room was much quieter than most hotels' rooms, and the room can be made pretty dark--an impossibility at most hotels. The bathroom is small, but the sink is outside of it, which we prefer with several people in a room. We did not meet one person that worked there that was not friendly or helpful. Everything was clean--the most important thing. The breakfast had just about everything but meat and eggs and was very good. Even the milk was cold enough, which doesn't always happen on these buffets. We had no problem getting enough to eat. The pool was well-kept, and we happened to have it to ourselves. We didn't use it, but we saw they have a laundry for guest use. That could be very convenient. We have never been to a Jameson before; we'll try them again.

Enjoyed our stay We were looking for a place conveniently located to the Children's Museum and Indianapolis Motor Speedway. This worked out great as it is 15 minutes or less from each. It is also within walking distance of several places to eat. Our room was much quieter than most hotels' rooms, and the room can be made pretty dark--an impossibility at most hotels. The bathroom is small, but the sink is outside of it, which we prefer with several people in a room. We did not meet one person that worked there that was not friendly or helpful. Everything was clean--the most important thing. The breakfast had just about everything but meat and eggs and was very good. Even the milk was cold enough, which doesn't always happen on these buffets. We had no problem getting enough to eat. The pool was well-kept, and we happened to have it to ourselves. We didn't use it, but we saw they have a laundry for guest use. That could be very convenient. We have never been to a Jameson before; we'll try them again.

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F483BBBA6E0248F0D0DA603B2093DAD2

Great Location

Enjoyed my stay. Very comfortable bed and was clean. It was a super busy time because of a few business/technology events going on in the city so the hotel staff appeared to be slightly overwhelmed. This may also explain the mediocre service I received from the concierge, though I must say the maid service was fantastic. It also may explain the annoying elevator system, which might have been less annoying if there wasn't such a crowd. On a positive note, the trolley to Fisherman's Wharf stops directly in front of the hotel which is also nice and you are right in the best shopping area, Union Square. I have stayed at several high end hotels in San Francisco and this is probably my least favorite, but I got a great deal. I would have stayed at the Fairmont or Mandarin if the deal was not so sweet.

Great Location Enjoyed my stay. Very comfortable bed and was clean. It was a super busy time because of a few business/technology events going on in the city so the hotel staff appeared to be slightly overwhelmed. This may also explain the mediocre service I received from the concierge, though I must say the maid service was fantastic. It also may explain the annoying elevator system, which might have been less annoying if there wasn't such a crowd. On a positive note, the trolley to Fisherman's Wharf stops directly in front of the hotel which is also nice and you are right in the best shopping area, Union Square. I have stayed at several high end hotels in San Francisco and this is probably my least favorite, but I got a great deal. I would have stayed at the Fairmont or Mandarin if the deal was not so sweet.

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0CDDC7C218F2CB4C299C326C891131E5

Don't have high expectations

Two good things first-Stephen, the door man, and a view of the Wedding Island. Here's what wasn't: Our confirmed reservation was canceled when our son with the same last name checked in before us. We weren't given a mini-bar key and were then told we had to come back to the desk to get it. Our room wasn't made up by 3 in the afternoon. The hallways on the 12th floor are really hot due to the open atrium. The valet took forever to get our car. The valet was so backed up, and wedding guests so delayed, the wedding we were attending had to start late. A sleeping woman in her nightgown was on the floor in front of our door Sunday morning. The river flooded the ground floor overnight, so restaurant service. And it was expensive considering the shenanigans.

Don't have high expectations Two good things first-Stephen, the door man, and a view of the Wedding Island. Here's what wasn't: Our confirmed reservation was canceled when our son with the same last name checked in before us. We weren't given a mini-bar key and were then told we had to come back to the desk to get it. Our room wasn't made up by 3 in the afternoon. The hallways on the 12th floor are really hot due to the open atrium. The valet took forever to get our car. The valet was so backed up, and wedding guests so delayed, the wedding we were attending had to start late. A sleeping woman in her nightgown was on the floor in front of our door Sunday morning. The river flooded the ground floor overnight, so restaurant service. And it was expensive considering the shenanigans.

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42EC95545C690FE7EF995BA80778EBB9

espresso? what?

Rooms are clean and spacious. The position is great. Don't ask an espresso at the bar, they don't know what it means...once they understand what you are asking, it will take them forever to serve one! and they really should know since they have Illy coofee which is one of the best italian brands! much better to have a take away espresso at the Starbucks nearby!

espresso? what? Rooms are clean and spacious. The position is great. Don't ask an espresso at the bar, they don't know what it means...once they understand what you are asking, it will take them forever to serve one! and they really should know since they have Illy coofee which is one of the best italian brands! much better to have a take away espresso at the Starbucks nearby!

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078B083C17B00FF238813B886F390489

WOW!! AMAZING EXPERIENCE!!

We were so excited to stay there since we got to know about this new design hotel in Chealsea NY. and we were so right the place is amazing the staf and service are fantastic, but the best was the cool ambience in the hotel. We met some other guests and they did agree with us about our great experience, acctually they mention the food which was so tasty and well presented. We did spend some time at the bar and of course the nicest people was there and the drinks were so fresh and tasty as well. Americano Hotel is just the best option to stay, meet, drink and dine....

WOW!! AMAZING EXPERIENCE!! We were so excited to stay there since we got to know about this new design hotel in Chealsea NY. and we were so right the place is amazing the staf and service are fantastic, but the best was the cool ambience in the hotel. We met some other guests and they did agree with us about our great experience, acctually they mention the food which was so tasty and well presented. We did spend some time at the bar and of course the nicest people was there and the drinks were so fresh and tasty as well. Americano Hotel is just the best option to stay, meet, drink and dine....

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8A6A42E45D9352B5E3345B4B0B8FC662

Enjoyable stay at the Sheraton

This was a nice, clean hotel. It's walking distance to many restaurants and 6th street. The staff was very helpful and friendly. The beds are super comfy! The only negative I found were the outrageous prices for food. It also costs $16/ day to park.

Enjoyable stay at the Sheraton This was a nice, clean hotel. It's walking distance to many restaurants and 6th street. The staff was very helpful and friendly. The beds are super comfy! The only negative I found were the outrageous prices for food. It also costs $16/ day to park.

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CC26D290FAB913EC1EABD99C0B8B5CAD

Like a second home, but I don't have to do the dishes.

I've stayed here on business about sixty nights over the last eighteen months, and the best characterization I can make is that it is like the bar in Cheers; a place where everyone knows your name. And it was like that from my first trip. I've never been disappointed and highly recommend this hotel to my friends and co-workers travelling to the Austin area.

Like a second home, but I don't have to do the dishes. I've stayed here on business about sixty nights over the last eighteen months, and the best characterization I can make is that it is like the bar in Cheers; a place where everyone knows your name. And it was like that from my first trip. I've never been disappointed and highly recommend this hotel to my friends and co-workers travelling to the Austin area.

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3D23A0F64474AC8CE005DAD33BD481CE

Very Nice hotel

I really enjoyed staying at this hotel. The room was very clean. The bed super comfortable. Room service was timely. We had a great view of the city from our room. The only thing that wasn't so great was that it seemed a little too far out. And we were a little too close to the elevator so we got to hear a little of that traffic, but the room itself was not so noisy from the outside traffic. I also didn't love that it was on a street that was full of car rental places and car dealerships. All in all though, it was a very nice hotel and I'd stay again. Another tip, make it worth your while to sign up for the Kimpton in touch membership if you like staying in Kimpton hotels. It's free to join and it gives you free wifi and you get special little deals that come in handy.

Very Nice hotel I really enjoyed staying at this hotel. The room was very clean. The bed super comfortable. Room service was timely. We had a great view of the city from our room. The only thing that wasn't so great was that it seemed a little too far out. And we were a little too close to the elevator so we got to hear a little of that traffic, but the room itself was not so noisy from the outside traffic. I also didn't love that it was on a street that was full of car rental places and car dealerships. All in all though, it was a very nice hotel and I'd stay again. Another tip, make it worth your while to sign up for the Kimpton in touch membership if you like staying in Kimpton hotels. It's free to join and it gives you free wifi and you get special little deals that come in handy.

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F4B1F5AD59BB9D7A2EBC6F3E91930868

Nice hotel but wanted a little more of the personal touch...

Visiting downtown Seattle several times a year, I typically stay at a different Kimpton property (the Hotel Monaco) but given the timing of my recent trip, I chose to try the Vintage Park. The difficulty in writing this review is that I really wanted to be thrilled. The staff was welcoming and pleasant. In general, my room was fine. The bed was incredibly comfortable, the layout of the room, open and airy. It was some of the little things that just were, well, lacking. The bathroom, to be quite blunt, was a big disappointment. A pocket door would have been helpful as I couldn't use the shower without stepping over the toilet and shutting the door first. It just felt cramped and inconvenient. When I came back after a full day of work, I found a curious plastic bag outside of my door. There was a note indicating that they didn't have a washcloth at the time of cleaning my room and left this one to replace it. I was befuddled. Could they not have simply put it in my room rather than in plastic on the floor in the hallway outside? As a member of Kimpton's preferred guest program, I appreciated that my preferences were met, although not consistently. For example, I prefer to have extra towels in my room. While at check-in I was assured this had been taken care of, it was not (nor were the added towels replaced each day by housekeeping.) My morning paper was left by my door but some days it was the WSJ and others the USA Today. I really missed little things - like turn-down service. Coming back to a darkened room, no matter how clean, felt really unwelcoming. I didn't realize how much I would miss having a light on but I did. I guess I just felt a bit let down. In all, while the hotel was convenient and the standard amenities (mini-bar, refreshment choices, etc.) lovely, I just was, well, expecting more.

Nice hotel but wanted a little more of the personal touch... Visiting downtown Seattle several times a year, I typically stay at a different Kimpton property (the Hotel Monaco) but given the timing of my recent trip, I chose to try the Vintage Park. The difficulty in writing this review is that I really wanted to be thrilled. The staff was welcoming and pleasant. In general, my room was fine. The bed was incredibly comfortable, the layout of the room, open and airy. It was some of the little things that just were, well, lacking. The bathroom, to be quite blunt, was a big disappointment. A pocket door would have been helpful as I couldn't use the shower without stepping over the toilet and shutting the door first. It just felt cramped and inconvenient. When I came back after a full day of work, I found a curious plastic bag outside of my door. There was a note indicating that they didn't have a washcloth at the time of cleaning my room and left this one to replace it. I was befuddled. Could they not have simply put it in my room rather than in plastic on the floor in the hallway outside? As a member of Kimpton's preferred guest program, I appreciated that my preferences were met, although not consistently. For example, I prefer to have extra towels in my room. While at check-in I was assured this had been taken care of, it was not (nor were the added towels replaced each day by housekeeping.) My morning paper was left by my door but some days it was the WSJ and others the USA Today. I really missed little things - like turn-down service. Coming back to a darkened room, no matter how clean, felt really unwelcoming. I didn't realize how much I would miss having a light on but I did. I guess I just felt a bit let down. In all, while the hotel was convenient and the standard amenities (mini-bar, refreshment choices, etc.) lovely, I just was, well, expecting more.

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198C193CFF7CDE1B61DE684FE9C0C7A3

Good hotel, Great location

Stayed at Hotel Indigo recently for 5 nights so gave me plenty of time to experience their service. Love the location. Walk to Petco Park and you can see it from their 9th floor terrace/bar. Also, easy walk to Fifth street bars/restaurants and the convention center. Nice design. Trendy, easy to get around. Couple minor issues that kept me from giving it a "5". Check in when good but I did not have my Priority Club number. Girl at front desk told me....."see if you can get it since it is too hard for me to find it for you". Hmm....last time I checked this was a service industry? Rooms are nice. I always love a magnifying mirror in the bathroom. Unfortunately, there is a "stump" on the wall for one but no mirror! I called the front desk and asked if they could put a mirror back and they said "certainly" but nothing ever showed up. Do they have them? I have no idea since I could never find out this answer. Some minor housekeeping issues, however, I would expect better since I leave a tip for the housekeeper daily. I had to wash my coffee cup twice. I had to go to the front desk and obtain the creamer/sugar/stirrer packages twice as they housekeeper never replaced the ones that I used. Sometimes the bathroom was totally cleaned....sometimes towels were left. Just not sure what to think about these small details but keeps it from getting a "5". Like the Keurig coffee maker with the coffee canister but giving just one canister with two cups seems odd. Tried to make another cup of coffee with the same canister but it was very weak. Guess if there are two people in a room, one gets caffeine and one gets the other canister with decaf! Or, tea not coffee! Beds were comfy. TV worked fine. Nice closet and drawers for clothes for the 5 days I was there. Liked this hotel, wanted to LOVE it but the minor things kept me from that. I would recommend it though as the location is terrific.

Good hotel, Great location Stayed at Hotel Indigo recently for 5 nights so gave me plenty of time to experience their service. Love the location. Walk to Petco Park and you can see it from their 9th floor terrace/bar. Also, easy walk to Fifth street bars/restaurants and the convention center. Nice design. Trendy, easy to get around. Couple minor issues that kept me from giving it a "5". Check in when good but I did not have my Priority Club number. Girl at front desk told me....."see if you can get it since it is too hard for me to find it for you". Hmm....last time I checked this was a service industry? Rooms are nice. I always love a magnifying mirror in the bathroom. Unfortunately, there is a "stump" on the wall for one but no mirror! I called the front desk and asked if they could put a mirror back and they said "certainly" but nothing ever showed up. Do they have them? I have no idea since I could never find out this answer. Some minor housekeeping issues, however, I would expect better since I leave a tip for the housekeeper daily. I had to wash my coffee cup twice. I had to go to the front desk and obtain the creamer/sugar/stirrer packages twice as they housekeeper never replaced the ones that I used. Sometimes the bathroom was totally cleaned....sometimes towels were left. Just not sure what to think about these small details but keeps it from getting a "5". Like the Keurig coffee maker with the coffee canister but giving just one canister with two cups seems odd. Tried to make another cup of coffee with the same canister but it was very weak. Guess if there are two people in a room, one gets caffeine and one gets the other canister with decaf! Or, tea not coffee! Beds were comfy. TV worked fine. Nice closet and drawers for clothes for the 5 days I was there. Liked this hotel, wanted to LOVE it but the minor things kept me from that. I would recommend it though as the location is terrific.

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E6A610F03668E8C023B14A076AABA428

Terrific little hotel with super staff

We stayed at the Rittenhouse 1715 for two weekend nights and enjoyed it very much. The staff was polite and helpful at every turn. Our room was street-facing yet quiet, nicely furnished, with a roomy bathroom. The location is second to none, with the delightful Rittenhouse Square nearby. Breakfast was decent, although we tend to get up late so by the time we sat to eat, the pastry and bread selection was rather limited. The smoothie bar is a great plus, although smoothies cost extra. We had a delicious strawberry-mango-orange-pineapple smoothie one morning. Overall, highly recommended.

Terrific little hotel with super staff We stayed at the Rittenhouse 1715 for two weekend nights and enjoyed it very much. The staff was polite and helpful at every turn. Our room was street-facing yet quiet, nicely furnished, with a roomy bathroom. The location is second to none, with the delightful Rittenhouse Square nearby. Breakfast was decent, although we tend to get up late so by the time we sat to eat, the pastry and bread selection was rather limited. The smoothie bar is a great plus, although smoothies cost extra. We had a delicious strawberry-mango-orange-pineapple smoothie one morning. Overall, highly recommended.

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1597F98D23A58FD3B45266EB2C2A46D8

Great location and attentive staff

This hotel is located close to everything - Times Square, Rockefeller Center, best bagel shop. It has nice size rooms with a kitchenette and a very small bathroom. I don't expect much as far as hotel rooms go in NYC because most of them are tiny and old. Staff was knowledgeable about surrounding area and recommendations. Doormen were very friendly! My room came with breakfast - a nice spread (small) on the Club floor. I wouldn't pay $14.95 for it but since it was included I went there for coffee and fruit.

Great location and attentive staff This hotel is located close to everything - Times Square, Rockefeller Center, best bagel shop. It has nice size rooms with a kitchenette and a very small bathroom. I don't expect much as far as hotel rooms go in NYC because most of them are tiny and old. Staff was knowledgeable about surrounding area and recommendations. Doormen were very friendly! My room came with breakfast - a nice spread (small) on the Club floor. I wouldn't pay $14.95 for it but since it was included I went there for coffee and fruit.

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9AE4B96C8F65FE1C4DD44E734327EE52

The ONLY place to BREATHE

I have been to the Inn at The Black Olive twice now and I will NEVER stay anywhere else again. So much care and detail has been put into making this place a truly relaxing and well rounded Green experience. I actually learned a lot about healthy living as the staff is well informed about the benefits of this lifestyle. Staying here is not just sleeping somewhere.. it's an EXPERIENCE. The food in the restaurant upstairs is AMAZING. Coming from NYC, we have everything here and it's rare to find such delicious fresh organic food. The view and the sunlight in the restaurant and in the rooms are amazing. Also, the first time I stepped into my room I felt as if I could breathe again. The air quality in the building is purified and even the water is filtered through their own filtering system so you are taking a bath in pure water. Even the feathers in the pillows and mattresses are organic. There are so many little details in this place that amaze me. The owners did not cut any corners in bringing this experience to life. Definitely the ONLY place to stay in Baltimore. I hope they open up more around the country soon.

The ONLY place to BREATHE I have been to the Inn at The Black Olive twice now and I will NEVER stay anywhere else again. So much care and detail has been put into making this place a truly relaxing and well rounded Green experience. I actually learned a lot about healthy living as the staff is well informed about the benefits of this lifestyle. Staying here is not just sleeping somewhere.. it's an EXPERIENCE. The food in the restaurant upstairs is AMAZING. Coming from NYC, we have everything here and it's rare to find such delicious fresh organic food. The view and the sunlight in the restaurant and in the rooms are amazing. Also, the first time I stepped into my room I felt as if I could breathe again. The air quality in the building is purified and even the water is filtered through their own filtering system so you are taking a bath in pure water. Even the feathers in the pillows and mattresses are organic. There are so many little details in this place that amaze me. The owners did not cut any corners in bringing this experience to life. Definitely the ONLY place to stay in Baltimore. I hope they open up more around the country soon.

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FDDFC8F055017E005ADBA345FF8C0F2C

Great staff! Perfect location!Value for money!

Coming back fro a great trip..I had ro point out this hotel because: 1. Location! I was able to reach everything by feet (location near to Times square, subway/ train station/ bus station only few blocks away)!!! 2. Staff Allways very friendly and helpfull! The biggest plus of this Hotel. I hope the bosses of them are recogniziing this!! 3. Value for money With the overprized Hotels in New York in my mind. I thought that this Hotel (for the price of doubleroom = 150 Dollar but breakfast included) would be a lower service Hotel. But it was not like that! Ennough space, very good equiped (the bed was just great) and very clean rooms! The only negative aspect was the really small breakfast room and the poor breakfast on its own. But at least it was included and I am not a breakfast fan ...just need coffee and a snack in the morning!

Great staff! Perfect location!Value for money! Coming back fro a great trip..I had ro point out this hotel because: 1. Location! I was able to reach everything by feet (location near to Times square, subway/ train station/ bus station only few blocks away)!!! 2. Staff Allways very friendly and helpfull! The biggest plus of this Hotel. I hope the bosses of them are recogniziing this!! 3. Value for money With the overprized Hotels in New York in my mind. I thought that this Hotel (for the price of doubleroom = 150 Dollar but breakfast included) would be a lower service Hotel. But it was not like that! Ennough space, very good equiped (the bed was just great) and very clean rooms! The only negative aspect was the really small breakfast room and the poor breakfast on its own. But at least it was included and I am not a breakfast fan ...just need coffee and a snack in the morning!

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B015976804A813B96D203AE2C6D158D7

Fantastic service

My family of four recently stayed at the Crowne Plaza Beverly Hills and the service was the best I have ever experienced. As soon as we arrived the Conciege and staff bent over backwards to make us feel welcome, even to the extent of escorting us to the bus stop and telling the bus driver where we wanted to go as we were from outside the US and a little unsure of where to go. We absolutely loved our stay at the Crowne Plaza, the beds were extremely comfortable it was quiet and we walked to Rodeo Drive. We would stay there again if we ever come back to LA, thanks so much!!

Fantastic service My family of four recently stayed at the Crowne Plaza Beverly Hills and the service was the best I have ever experienced. As soon as we arrived the Conciege and staff bent over backwards to make us feel welcome, even to the extent of escorting us to the bus stop and telling the bus driver where we wanted to go as we were from outside the US and a little unsure of where to go. We absolutely loved our stay at the Crowne Plaza, the beds were extremely comfortable it was quiet and we walked to Rodeo Drive. We would stay there again if we ever come back to LA, thanks so much!!

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7C375325C91B7D9E0E179FE92A3681F4

Save some $$, have the "yesteryear" quality experience

Located about 25 min by blue line to downtown. Easy walk to metro. Easy ride into town. Room cost is about 1/2 of the downtown hotels. Lobby inviting, cozy with 3 fireplace screens and comfy chairs. Bar uniquely decorated and the bartenders were just wonderfully attentive to folks. Breakfast is a real treat. Our waiter took the time to learn our names and REMEMBER them and actually GREET us in the morning. How touching and thoughtful. Check in/out was a breeze and the rooms are HUGE by big hotel standards. We fit a family of 5 for 5 days with no difficulties. Housekeeping staff top notch. A class act hotel but you don't have to pay the high class price, now that's a platinum hotel in my book! Five stars all the way.

Save some $$, have the "yesteryear" quality experience Located about 25 min by blue line to downtown. Easy walk to metro. Easy ride into town. Room cost is about 1/2 of the downtown hotels. Lobby inviting, cozy with 3 fireplace screens and comfy chairs. Bar uniquely decorated and the bartenders were just wonderfully attentive to folks. Breakfast is a real treat. Our waiter took the time to learn our names and REMEMBER them and actually GREET us in the morning. How touching and thoughtful. Check in/out was a breeze and the rooms are HUGE by big hotel standards. We fit a family of 5 for 5 days with no difficulties. Housekeeping staff top notch. A class act hotel but you don't have to pay the high class price, now that's a platinum hotel in my book! Five stars all the way.

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BB9EE633D2FFE114A25A6BAB5EDBE0F4

great location!

Stayed at Sonesta for one night on our way to the Poconos. Received a good deal on priceline, i have never stayed a sonesta brand hotel so I did not know what to expect. Valet parking was reasonably priced and quick. Check in was quick and friendly staff on hand as well. I signed up for a Travel Pass (advised on previous tripadvisor reviews) which has great benefits. We ended up with decent room, on the 25th floor by the elevator, did not hear anything at all. The room was small but decent, it does require some updating but it was fine. We also had a bike with us and fit the elevators and room with the no problem. B/c of the travel pass, we had access to the club lounge for breakfast which was excellent. The location was great, most sights, great shopping and restaurants are all walkable. I would stay here again!

great location! Stayed at Sonesta for one night on our way to the Poconos. Received a good deal on priceline, i have never stayed a sonesta brand hotel so I did not know what to expect. Valet parking was reasonably priced and quick. Check in was quick and friendly staff on hand as well. I signed up for a Travel Pass (advised on previous tripadvisor reviews) which has great benefits. We ended up with decent room, on the 25th floor by the elevator, did not hear anything at all. The room was small but decent, it does require some updating but it was fine. We also had a bike with us and fit the elevators and room with the no problem. B/c of the travel pass, we had access to the club lounge for breakfast which was excellent. The location was great, most sights, great shopping and restaurants are all walkable. I would stay here again!

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9A2FEC1481DCC4B4344435ABE683071F

Attention to the little things...

My husband and I spent several days over the Labor Day weekend at the DoubleTree in Mission Valley, CA. We were in CA to attend a wedding in Laguna Beach which is over an hour away from the hotel. That didn't matter to us because each time we are in San Diego, we stay at this Double Tree because the service and the facility are great. Chef Chris is super about taking care of my gluten free needs by making tasty dishes. The other chefs, Marie and Eric, are friendly and attentive. Sheba, Elizabeth, Ana, Anthony, and Lorenzo really work hard serving tables. Lindsey, Paul, and Kevin and others at the concierge desk are knowledgeable, friendly, and helpful. The front desk staff of Andrew, Maria, Kirk and Claude, along with the rest, greet everyone and make sure checking-in goes smoothly. I also have to mention the staff in the Windows Bar...Gibson, Aubrey, Jeff, and Brian...who are attentive, fun and very good at their jobs. If you ever are in the San Diego area, this is the place to stay!

Attention to the little things... My husband and I spent several days over the Labor Day weekend at the DoubleTree in Mission Valley, CA. We were in CA to attend a wedding in Laguna Beach which is over an hour away from the hotel. That didn't matter to us because each time we are in San Diego, we stay at this Double Tree because the service and the facility are great. Chef Chris is super about taking care of my gluten free needs by making tasty dishes. The other chefs, Marie and Eric, are friendly and attentive. Sheba, Elizabeth, Ana, Anthony, and Lorenzo really work hard serving tables. Lindsey, Paul, and Kevin and others at the concierge desk are knowledgeable, friendly, and helpful. The front desk staff of Andrew, Maria, Kirk and Claude, along with the rest, greet everyone and make sure checking-in goes smoothly. I also have to mention the staff in the Windows Bar...Gibson, Aubrey, Jeff, and Brian...who are attentive, fun and very good at their jobs. If you ever are in the San Diego area, this is the place to stay!

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C3720485C8B445863C2B15B281DD7A51

Yotel New York City - cool vibe, neat place, great food

Cool hotel well situated in NYC, rooms have a retro yet modern feel to them, international clientele, well sound insulated, reasonable (for NYC) price, excellent food and really pleasant wait staff. Only hitch was long wait for elevators, since 4 out of 5 were all broken at one point. Was fixed within the day, and then all was OK.

Yotel New York City - cool vibe, neat place, great food Cool hotel well situated in NYC, rooms have a retro yet modern feel to them, international clientele, well sound insulated, reasonable (for NYC) price, excellent food and really pleasant wait staff. Only hitch was long wait for elevators, since 4 out of 5 were all broken at one point. Was fixed within the day, and then all was OK.

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4E66D05468B5B4EBE1C8C8EFDF5B795F

Summer stay at the Marcel atGramercy

This is a wonderful boutique hotel within 3 block of Gramercy Park, which is beautiful, and with quiet and private restaurants nearby. We have stayed in the area repeatedly and never stayed at the Marcel. The pictures are credible as to what it looks like, the staff is exceptional. This includes the manager Ms Nalini Sullivan, manager, Mohammed, doorman and Lindsay who works the front desk they assisted us in many ways throughout our stay. The restaurant attached is the Inotecca,busy but quiet and great menu. It was a relaxing stay because of the Marcel and it's staff and location. I highly recommend it for any stay and if you prefer a more intimate hotel with services, including a roof top deck. However, being near Gramercy and the Flatiron dist allows you so many choices. Go there ! Bill K

Summer stay at the Marcel atGramercy This is a wonderful boutique hotel within 3 block of Gramercy Park, which is beautiful, and with quiet and private restaurants nearby. We have stayed in the area repeatedly and never stayed at the Marcel. The pictures are credible as to what it looks like, the staff is exceptional. This includes the manager Ms Nalini Sullivan, manager, Mohammed, doorman and Lindsay who works the front desk they assisted us in many ways throughout our stay. The restaurant attached is the Inotecca,busy but quiet and great menu. It was a relaxing stay because of the Marcel and it's staff and location. I highly recommend it for any stay and if you prefer a more intimate hotel with services, including a roof top deck. However, being near Gramercy and the Flatiron dist allows you so many choices. Go there ! Bill K

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8A611C158EEE9348FC723797A6024D9F

Great location, friendly staff (but couldn't cross-cover!), rooms were a little tired.

Well I can't fault the location, literally seconds from times square with a metro station outside. The Hotel staff were friendly and helpful, and we were upgraded to a corner room on the 26th floor, which gave us great views across the city and hudson river. The room itself was a decent size but it could have done with some updating, my normal pet-hate of a broken remote control was dealt with quickly and the room was kept very clean by the housekeeper for my 4 day stay. The decor of the room was ok, but it looked a bit tired, a sliding door on the bathroom was interesting as it required a good shove to get it open when you were inside giving the impression that someone else was holding it shut, and not providing much ermmm privacy from others in the room (if you know what I mean :-s) The beds were comfortable and plenty of pillows provided! The staff were friendly but when queing to speak to one of the reception staff they seemed unable to multi-task with other staff such as those in the 'preferred' check in desk, or the concierge, I had to wait about 10 mins while other staff sat around idly, this really annoyed me! I didn't let it get to me as I was on holiday, but it was enough to wind me up a little! Overall the hotel was good value, and staff were friendly, the great location really made it!

Great location, friendly staff (but couldn't cross-cover!), rooms were a little tired. Well I can't fault the location, literally seconds from times square with a metro station outside. The Hotel staff were friendly and helpful, and we were upgraded to a corner room on the 26th floor, which gave us great views across the city and hudson river. The room itself was a decent size but it could have done with some updating, my normal pet-hate of a broken remote control was dealt with quickly and the room was kept very clean by the housekeeper for my 4 day stay. The decor of the room was ok, but it looked a bit tired, a sliding door on the bathroom was interesting as it required a good shove to get it open when you were inside giving the impression that someone else was holding it shut, and not providing much ermmm privacy from others in the room (if you know what I mean :-s) The beds were comfortable and plenty of pillows provided! The staff were friendly but when queing to speak to one of the reception staff they seemed unable to multi-task with other staff such as those in the 'preferred' check in desk, or the concierge, I had to wait about 10 mins while other staff sat around idly, this really annoyed me! I didn't let it get to me as I was on holiday, but it was enough to wind me up a little! Overall the hotel was good value, and staff were friendly, the great location really made it!

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B4CF50DF92FFA22315A0EF2B4992138B

Noisy and crowded area

This is right next to the 9/11 site and construction starts early so can't sleep beyond 7 am on Satuday.The rooms are tacky, mostly Ikea like furniture. The service is ok at best. They don't have mobile phone chargers, so make sure you have all the battery life you need.

Noisy and crowded area This is right next to the 9/11 site and construction starts early so can't sleep beyond 7 am on Satuday.The rooms are tacky, mostly Ikea like furniture. The service is ok at best. They don't have mobile phone chargers, so make sure you have all the battery life you need.

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2F716859D8589E9B36352030082EFDF4

Outstanding

We stayed in a club level room at this Ritz for a getaway weekend, and we were consistently impressed with the quality of service and the consistency of the staff. The club level offers an outstanding all day food service that really allows you to be flexible with your other plans and reservations. While the external facade of the Ritz makes you wonder if they originally planned on locating in Las Vegas, the internal features and services are first class. Highly recommend.

Outstanding We stayed in a club level room at this Ritz for a getaway weekend, and we were consistently impressed with the quality of service and the consistency of the staff. The club level offers an outstanding all day food service that really allows you to be flexible with your other plans and reservations. While the external facade of the Ritz makes you wonder if they originally planned on locating in Las Vegas, the internal features and services are first class. Highly recommend.

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4DF90FEFA5EEE8797E0F2981B53D914B

Years ahead and behind, in a good way.

I haven't been to Cuba but if Havana is a representation of it, we've been missing out. It has the feel you would expect if you've ever Hotel San Jose in Austin - makes you feel like you are in a romantic, one of a kind place. First, it's not an "upscale" hotel. Vintage and originality will always rule over high end amenities and finishes as it should. It feels like you could have stayed there back in the 1950's and it wouldn't have changed much, but this is a positive thing I think. We only had one night in San Antonio and we were very pleased to get quality service right away also. Relatively, it was probably a bit pricey for the small room we booked, but expected due to it being Memorial Day weekend and booking last minute. We reviewed all these cool rooms on the website but only a studio room was available, which ended up perfectly quaint since we were only there one night. It definitely had a European feel if you know what I mean. Doors/Windows opened from the ceiling and you get a great view of downtown SA. We also pre-added parking and a breakfast in bed for two from Ocho. Breakfast was great, but didn't try for dinner or anything else. The drinks are solid and bartenders were nice. I asked for matches and pretty sure someone went to a close-by store and got some for me. It has Hoegaarden and various other good selections of beer, so they obviously know what they are doing, and they also have a long good selection of tasty drinks. It has a great dark underground bar, and Ocho is great with one of best designs I've seen in a while. It reminded me of some old times in Mexico mixed with Amsterdam. If this place added a pool, game over, it would be top hotel in Texas. Basically, just find a good weekend where you can get a deal and stay there. It's in an amazing location downtown near all the bars and loud stuff but tucked into a quiet, chill area. Staff was genuinely nice and helpful and all the other guests seemed really happy that they also were staying there.

Years ahead and behind, in a good way. I haven't been to Cuba but if Havana is a representation of it, we've been missing out. It has the feel you would expect if you've ever Hotel San Jose in Austin - makes you feel like you are in a romantic, one of a kind place. First, it's not an "upscale" hotel. Vintage and originality will always rule over high end amenities and finishes as it should. It feels like you could have stayed there back in the 1950's and it wouldn't have changed much, but this is a positive thing I think. We only had one night in San Antonio and we were very pleased to get quality service right away also. Relatively, it was probably a bit pricey for the small room we booked, but expected due to it being Memorial Day weekend and booking last minute. We reviewed all these cool rooms on the website but only a studio room was available, which ended up perfectly quaint since we were only there one night. It definitely had a European feel if you know what I mean. Doors/Windows opened from the ceiling and you get a great view of downtown SA. We also pre-added parking and a breakfast in bed for two from Ocho. Breakfast was great, but didn't try for dinner or anything else. The drinks are solid and bartenders were nice. I asked for matches and pretty sure someone went to a close-by store and got some for me. It has Hoegaarden and various other good selections of beer, so they obviously know what they are doing, and they also have a long good selection of tasty drinks. It has a great dark underground bar, and Ocho is great with one of best designs I've seen in a while. It reminded me of some old times in Mexico mixed with Amsterdam. If this place added a pool, game over, it would be top hotel in Texas. Basically, just find a good weekend where you can get a deal and stay there. It's in an amazing location downtown near all the bars and loud stuff but tucked into a quiet, chill area. Staff was genuinely nice and helpful and all the other guests seemed really happy that they also were staying there.

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4AA9F55C74577B02487FBFE8B772166E

great location

nice decor very freindly staff excellent location however rooms quite small rooms. chilly in aprill but heater provided when requested great location great cheap authentic thai food nxt door. get travel pass for cable cars and bus very reasonable

great location nice decor very freindly staff excellent location however rooms quite small rooms. chilly in aprill but heater provided when requested great location great cheap authentic thai food nxt door. get travel pass for cable cars and bus very reasonable

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6C44EA0429D255B0FBC47C8CBCC952E6

Comfortable stay, great value

Stayed here on a recent business trip as other members of my group decided to stay in the hotel, at first I was not sure about the choice but once I got to the hotel I was pleasantly surprised. Was greeted by very friendly and helpful staff, the lobby was hotel grounds were clean. The room was spacious and clean and since I do belong to the Hilton Honors program there was a small basket of snacks and personal note from the hotel management, the bed though not a Hilton Serenity bed (what I am used too when I travel) the bed was very comfortable. The cooked to order breakfast and buffet (Eggs, bacon, fresh fruit, danishes cereal) included was good, and the managers cocktail reception in the lobby during the evenings (complementary drinks) was also a nice way to relax in the evening. I would recommend staying at the hotel, one thing to think about if you are looking to go to Austin for more downtown activities this hotel is 20 minutes from downtown and would look hotels closer to downtown or you will be disappointed because of distance. Over all I would highly recommend staying here.

Comfortable stay, great value Stayed here on a recent business trip as other members of my group decided to stay in the hotel, at first I was not sure about the choice but once I got to the hotel I was pleasantly surprised. Was greeted by very friendly and helpful staff, the lobby was hotel grounds were clean. The room was spacious and clean and since I do belong to the Hilton Honors program there was a small basket of snacks and personal note from the hotel management, the bed though not a Hilton Serenity bed (what I am used too when I travel) the bed was very comfortable. The cooked to order breakfast and buffet (Eggs, bacon, fresh fruit, danishes cereal) included was good, and the managers cocktail reception in the lobby during the evenings (complementary drinks) was also a nice way to relax in the evening. I would recommend staying at the hotel, one thing to think about if you are looking to go to Austin for more downtown activities this hotel is 20 minutes from downtown and would look hotels closer to downtown or you will be disappointed because of distance. Over all I would highly recommend staying here.

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A13B686C2D9F582203F3DB12259F1A14

Contemporary Hotel, Great Accessiblity for Wheelchairs

I recently stayed at the Fairfield Inn and Suites for the third time in four years. I always check availability at this location because of its contemporary design, location to Michigan Avenue, FREE breakfast and internet and overall customer service. On my most recent trip, I traveled with my daughter who is disabled. I called in advanced and was assured my accessible room was blocked for my check in. The room came equipped with grab bars, wide door entrances and plenty of room for a power chair. The employees obviously love it as well seeing as though the same faces have been there to greet me at least twice. This is a great hotel for families, those traveling that are disabled and the young spirited. Jennifer and Carlos were so helpful...and the guy near the front door. He made sure our cab arrived and wished us a safe trip as we checked out! I will continue to stay at this location for future Chicago trips.

Contemporary Hotel, Great Accessiblity for Wheelchairs I recently stayed at the Fairfield Inn and Suites for the third time in four years. I always check availability at this location because of its contemporary design, location to Michigan Avenue, FREE breakfast and internet and overall customer service. On my most recent trip, I traveled with my daughter who is disabled. I called in advanced and was assured my accessible room was blocked for my check in. The room came equipped with grab bars, wide door entrances and plenty of room for a power chair. The employees obviously love it as well seeing as though the same faces have been there to greet me at least twice. This is a great hotel for families, those traveling that are disabled and the young spirited. Jennifer and Carlos were so helpful...and the guy near the front door. He made sure our cab arrived and wished us a safe trip as we checked out! I will continue to stay at this location for future Chicago trips.

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3ACF49D8A0C9B88767F89EFC50BD00E2

Lied To Us During Check-In, Non-Stop Construction Noise

We arrived for a 6 day stay and were surprised that we were given 2 nights free and "upgraded" to a suite. When we woke up the next morning we knew why. The hotel had put us in a room right next to where construction was going on across the street. Now we get woken up every morning at 6am from the noise of drills. The construction was NOT mentioned during checkout and they blatantly LIED about an upgrade. This was more a case of moving us into a suite no one else wanted and painting it as a free upgrade with 2 free nights. Disgusting tactics and I will never stay here again.

Lied To Us During Check-In, Non-Stop Construction Noise We arrived for a 6 day stay and were surprised that we were given 2 nights free and "upgraded" to a suite. When we woke up the next morning we knew why. The hotel had put us in a room right next to where construction was going on across the street. Now we get woken up every morning at 6am from the noise of drills. The construction was NOT mentioned during checkout and they blatantly LIED about an upgrade. This was more a case of moving us into a suite no one else wanted and painting it as a free upgrade with 2 free nights. Disgusting tactics and I will never stay here again.

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422535020987909312E282D5B4AF0557

Fabulous!

Spent 4 nights in June and absolutely cannot fault the experience. Room was very comfortable and beautifully furnished; yes it was small (what do you expect from an NYC hotel in such a great location??) but the space was used very well and didn't feel cramped. Loved the shower! Happy with breakfast- nothing extravagant but perfect to set you up for a day of traipsing round Manhattan. Absolutely loved the roof top bar- we always had a few cocktails before heading out for the evening. Staff were all wonderfully helpful with plenty of recommendations for sights/ shopping/ restaurants- a special mention to Julio! All in all, an unforgettable holiday made all the better by the outstanding service we received at The Sanctuary. We'll be back!!

Fabulous! Spent 4 nights in June and absolutely cannot fault the experience. Room was very comfortable and beautifully furnished; yes it was small (what do you expect from an NYC hotel in such a great location??) but the space was used very well and didn't feel cramped. Loved the shower! Happy with breakfast- nothing extravagant but perfect to set you up for a day of traipsing round Manhattan. Absolutely loved the roof top bar- we always had a few cocktails before heading out for the evening. Staff were all wonderfully helpful with plenty of recommendations for sights/ shopping/ restaurants- a special mention to Julio! All in all, an unforgettable holiday made all the better by the outstanding service we received at The Sanctuary. We'll be back!!

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F2798FE1D0CEF5BDF050CFF381E9B637

Not Worth the Money

We spent 4 nights at Travaasa, the grounds are absolutely beautiful. It’s located in a great location, which is fairly close to shopping and restaurants 15 -25 mins. Staff is extremely nice and accommodating. When we arrived our eyes instantly started itching and swelling up. The mold spores where really bad the entire time we were there, so not much outdoor activities. The room we stayed in was the trail view, was just ok. We were expecting higher end finishes for the price and a king size bed. The bathroom could certainly use a remodel. Again nothing spa like or resort about it. Natural stone and tub would have been nice…It was cheaply constructed. Was an in wall unit and was loud. It never really got the room as cool as we would have expected. The food in restaurant, Jean’s Kitchen certainly was not worth paying for. We ate there the first night and we both had two different dishes, Orange Chicken and Pork chops. Both dishes were very bland, no flavor. We rate the presentation a [ C ] and the taste an [ D ]. For the money you would expect the food to be excellent. We had breakfast there 2 times and thought we would give dinner another try. Both dinner and breakfast was below average, the eggs were over cooked. Also we had asked for bottled water by different servers at each different time and we got different responses. The first time they brought out Ozarka and I had asked if they had Aqua Panna and they said not but shortly after we saw another server carrying a bottle of Aqua Panna to a table. We would recommend not to eat at the resort if you can help it. Every time we ate there, the restaurant was empty, so I guess that tells you something. Yelp will be your best friend for restaurants. We found a great authentic Mexican restaurant that was excellent! Recommend going there for dinner or lunch, it’s call Santa Catarina Restaurant, food is excellent! Overall we rate Travaasa 2 stars. It’s a great place for couples to bond and enjoy nature but if you looking for sophistication and luxury this would not be on the list for the amount of money you have to pay for what you get. Also some of their staff could be a bit more polished as well. Just not worth the money!

Not Worth the Money We spent 4 nights at Travaasa, the grounds are absolutely beautiful. It’s located in a great location, which is fairly close to shopping and restaurants 15 -25 mins. Staff is extremely nice and accommodating. When we arrived our eyes instantly started itching and swelling up. The mold spores where really bad the entire time we were there, so not much outdoor activities. The room we stayed in was the trail view, was just ok. We were expecting higher end finishes for the price and a king size bed. The bathroom could certainly use a remodel. Again nothing spa like or resort about it. Natural stone and tub would have been nice…It was cheaply constructed. Was an in wall unit and was loud. It never really got the room as cool as we would have expected. The food in restaurant, Jean’s Kitchen certainly was not worth paying for. We ate there the first night and we both had two different dishes, Orange Chicken and Pork chops. Both dishes were very bland, no flavor. We rate the presentation a [ C ] and the taste an [ D ]. For the money you would expect the food to be excellent. We had breakfast there 2 times and thought we would give dinner another try. Both dinner and breakfast was below average, the eggs were over cooked. Also we had asked for bottled water by different servers at each different time and we got different responses. The first time they brought out Ozarka and I had asked if they had Aqua Panna and they said not but shortly after we saw another server carrying a bottle of Aqua Panna to a table. We would recommend not to eat at the resort if you can help it. Every time we ate there, the restaurant was empty, so I guess that tells you something. Yelp will be your best friend for restaurants. We found a great authentic Mexican restaurant that was excellent! Recommend going there for dinner or lunch, it’s call Santa Catarina Restaurant, food is excellent! Overall we rate Travaasa 2 stars. It’s a great place for couples to bond and enjoy nature but if you looking for sophistication and luxury this would not be on the list for the amount of money you have to pay for what you get. Also some of their staff could be a bit more polished as well. Just not worth the money!

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B64CD759A4F46FC8BB8125896C3C90B0

Terrific

We stayed for a week..It's a great place, rooms are large, beds are comfy, the staff is very helpful. The breakfast were good, lots of food(the cook's a great old guy) and free parking helps(there is a overflow lot also that we had to use a couple of times and had no problems). The hotel is only 3 blocks from the start of the riverwalk (very handy and a must do if you are in S.A.) and is a very safe spot, we wandered around at night and had no problems. There is a great little bar down the street called Alibi's, it's a dive but the beer is cheap and cold and the bartender's should be at a comedy club. Loved all the old pics of San Antonio in the lobby. I would stay again for sure!! The bus runs right by the hotel so that is handy to for getting around, but S.A. is very walk friendly, stop in at the visitor center across from the Alamo (another must see) for a 4.00 dollar all day bus pass. The tower of the america's is cool but overpriced. Take the riverboat tour for 6.00 it gives you an idea where everything is and stop in at buckhorn Saloon it's a hoot and Ruth the bartender is a gem!!!

Terrific We stayed for a week..It's a great place, rooms are large, beds are comfy, the staff is very helpful. The breakfast were good, lots of food(the cook's a great old guy) and free parking helps(there is a overflow lot also that we had to use a couple of times and had no problems). The hotel is only 3 blocks from the start of the riverwalk (very handy and a must do if you are in S.A.) and is a very safe spot, we wandered around at night and had no problems. There is a great little bar down the street called Alibi's, it's a dive but the beer is cheap and cold and the bartender's should be at a comedy club. Loved all the old pics of San Antonio in the lobby. I would stay again for sure!! The bus runs right by the hotel so that is handy to for getting around, but S.A. is very walk friendly, stop in at the visitor center across from the Alamo (another must see) for a 4.00 dollar all day bus pass. The tower of the america's is cool but overpriced. Take the riverboat tour for 6.00 it gives you an idea where everything is and stop in at buckhorn Saloon it's a hoot and Ruth the bartender is a gem!!!

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80BB72483F054D5A737A637CA1B859CA

2 nights in the Bedford

I stayed in this hotel for 2 nights in April 2011 which cost just under €320. Location was FANTASTIC...walking distance to so many attractions. The hotel itself was only average...the room was a good size but a little old fashioned and the bathroom was clean. I guess the fact that I paid nearly €160 a night...I felt a little let down! I would recommend this hotel...if I return to NYC and if the price was right - I would make a return to the Bedford purely for its great location.

2 nights in the Bedford I stayed in this hotel for 2 nights in April 2011 which cost just under €320. Location was FANTASTIC...walking distance to so many attractions. The hotel itself was only average...the room was a good size but a little old fashioned and the bathroom was clean. I guess the fact that I paid nearly €160 a night...I felt a little let down! I would recommend this hotel...if I return to NYC and if the price was right - I would make a return to the Bedford purely for its great location.

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32C0D8F47B4E3906DFF4FA708ED2EAFA

Another great experience

This was our second time staying at the Peabody. Our son goes to school near by and the convenience and service are excellent. This time we brought guests with us and one of our guests was the Honorary Duck Master. It was a lot of fun and received a gift cane to go home with. The lobby bar is great and you get one free breakfast in the morning that was as good the better brunches i have been too. I have already booked my next visit!

Another great experience This was our second time staying at the Peabody. Our son goes to school near by and the convenience and service are excellent. This time we brought guests with us and one of our guests was the Honorary Duck Master. It was a lot of fun and received a gift cane to go home with. The lobby bar is great and you get one free breakfast in the morning that was as good the better brunches i have been too. I have already booked my next visit!

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78C39F580B690EBA63E67051D334D8F5

My expectations were not met

Based on the previous reviews of the Tryp Times Square, I was expecting this hotel to exceed my needs and expectations but was somewhat disappointed. The location is above average with a few good restaurants a block or 2 away. We found the walk to Times square to be a bit long but there are subway and bus stops less than a block away. The facilities are brand new and chic with 3 computers and a printer tucked away for free use. They offer breakfast and dinner, but the price is high for what you get. The check in was easy and they offer valet parking on site as well as help with luggage. The room, which was advertised as having 36 square meters, felt cramped and small. We had to live out of our suitcases because there were no drawers and only 1 small cabinet to hang clothes. The bathroom was tiny and did not have a counter. The water pressure was non existent in the shower and the fan did not work. The iron spit brown liquid out when we went to use it, ruining an expensive shirt. The television constantly froze in a pixelated screen for some channels. Free wifi in room and a clean, modern decor, and quiet. Very comfortable beds and pillows. The customer service was amazing. The staff was super friendly and helpful. One thing however is that the front desk clerk initially denied compensation for the ruined shirt (due to the iron) until my dad escalated, asking to speak with a manager. The manager handled the issue professionally and efficiently, offering my dad cash to replace the shirt. I would stay here again if the price was in the low 100's, but for 250 a night, I would stay closer to Times Square in a hotel with more amenities and larger rooms.

My expectations were not met Based on the previous reviews of the Tryp Times Square, I was expecting this hotel to exceed my needs and expectations but was somewhat disappointed. The location is above average with a few good restaurants a block or 2 away. We found the walk to Times square to be a bit long but there are subway and bus stops less than a block away. The facilities are brand new and chic with 3 computers and a printer tucked away for free use. They offer breakfast and dinner, but the price is high for what you get. The check in was easy and they offer valet parking on site as well as help with luggage. The room, which was advertised as having 36 square meters, felt cramped and small. We had to live out of our suitcases because there were no drawers and only 1 small cabinet to hang clothes. The bathroom was tiny and did not have a counter. The water pressure was non existent in the shower and the fan did not work. The iron spit brown liquid out when we went to use it, ruining an expensive shirt. The television constantly froze in a pixelated screen for some channels. Free wifi in room and a clean, modern decor, and quiet. Very comfortable beds and pillows. The customer service was amazing. The staff was super friendly and helpful. One thing however is that the front desk clerk initially denied compensation for the ruined shirt (due to the iron) until my dad escalated, asking to speak with a manager. The manager handled the issue professionally and efficiently, offering my dad cash to replace the shirt. I would stay here again if the price was in the low 100's, but for 250 a night, I would stay closer to Times Square in a hotel with more amenities and larger rooms.

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461B6958525BD0D8771AB76CC69E5AB1

Ok. I liked the Intercontinental more

This is my second stay in Chicago in the last couple weeks. They are under some construction, but the review is not based on that as it has to happen some time and they kept it as safe and at minimum convenince as they could. The rooms were clean although my shower looked a little worse for the wear. Desk was small and did not have the conveninces as the Intercontinental. Bring your hotspot unless you want to pay an arm and leg for wireless. Gift/Amenities shop was dark and did not appear to be clean. People were very nice and polite. The group in charge of our meeting room did an incredible job of fulfilling our needs and being attentive. They even went out and suprised our team with Diet Mountain Dew, which was above and beyond the call.

Ok. I liked the Intercontinental more This is my second stay in Chicago in the last couple weeks. They are under some construction, but the review is not based on that as it has to happen some time and they kept it as safe and at minimum convenince as they could. The rooms were clean although my shower looked a little worse for the wear. Desk was small and did not have the conveninces as the Intercontinental. Bring your hotspot unless you want to pay an arm and leg for wireless. Gift/Amenities shop was dark and did not appear to be clean. People were very nice and polite. The group in charge of our meeting room did an incredible job of fulfilling our needs and being attentive. They even went out and suprised our team with Diet Mountain Dew, which was above and beyond the call.

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D149CB4A542D69197F6C593CADD73CBB

weekend getaway

Came for a quick getaway. We got a great rate.A little weekend fun in the "City" The room was small but comfortable, the staff was friendly and the location was great! Will do it again. Bathroom could use a fan though as walls are a little thin.

weekend getaway Came for a quick getaway. We got a great rate.A little weekend fun in the "City" The room was small but comfortable, the staff was friendly and the location was great! Will do it again. Bathroom could use a fan though as walls are a little thin.

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5404BC4A7A33BE8FED61A3C8F208E21C

Wonderful Family Hotel

Mini vacation to Beantown with my family of five. Was so pleased with the Residence Inn. The front desk staff was so friendly and helpful. Lisa gave us great suggestions for restaurants and attractions. Rauol and Hector helped us with our valet parked car ( a great perk.) The rooms were so spacious and spotlessly clean. The complimentary buffet breakfast a terrific plus for a mom of three boys. The full kitchen a bonus. I brought food to the hotel to feed the gang, eating out is expensive. A picnic at the waterfront! We bought a two day pass for The Boston Trolley Upper Deck Tours, very reasonable. The trolley is located just down the block at the entrance to the USS Constitution The tours will take you to everything in Boston.Tour highlights Fenway Park, USS Constitution and the USS Cassian Young. It is also a beautiful walk along the Harbor if you want the exercise, follow the Freedom Trail. Enjoyed a brief but memorable trip!

Wonderful Family Hotel Mini vacation to Beantown with my family of five. Was so pleased with the Residence Inn. The front desk staff was so friendly and helpful. Lisa gave us great suggestions for restaurants and attractions. Rauol and Hector helped us with our valet parked car ( a great perk.) The rooms were so spacious and spotlessly clean. The complimentary buffet breakfast a terrific plus for a mom of three boys. The full kitchen a bonus. I brought food to the hotel to feed the gang, eating out is expensive. A picnic at the waterfront! We bought a two day pass for The Boston Trolley Upper Deck Tours, very reasonable. The trolley is located just down the block at the entrance to the USS Constitution The tours will take you to everything in Boston.Tour highlights Fenway Park, USS Constitution and the USS Cassian Young. It is also a beautiful walk along the Harbor if you want the exercise, follow the Freedom Trail. Enjoyed a brief but memorable trip!

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4A56DCFBE83A394E90C1523B884DAD26

Service

I was only here for one night and, when I checked out , I forgot an item in my room. The Director of Housekeeping went above and beyond to see that it was mailed to me at my home which is quite far from Houston.

Service I was only here for one night and, when I checked out , I forgot an item in my room. The Director of Housekeeping went above and beyond to see that it was mailed to me at my home which is quite far from Houston.

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DE8BE6A5E6FD79B59F77AB0FC53DBC98

Stay at the Hampton

Everything was great for me except for the bed. And it felt extremely hard. That could have just been my problems with my back, but others were complaining as well. The room was extremely nice and large. I will stay there again upon my next trip to the Mayo Clinic. Retaurants are close as well as beach areas if you desire.

Stay at the Hampton Everything was great for me except for the bed. And it felt extremely hard. That could have just been my problems with my back, but others were complaining as well. The room was extremely nice and large. I will stay there again upon my next trip to the Mayo Clinic. Retaurants are close as well as beach areas if you desire.

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06FC6C540547CB411BCE6E75E45F77A1

Good room if you can ignore the smell.

Had room 120, which was large but was very dated and had an unpleasant odor that smalled like mildew. All the employees were very friendly and helpful. The walls must have been pretty thin, we could hear the cleaning service and other people's conversations through the walls.

Good room if you can ignore the smell. Had room 120, which was large but was very dated and had an unpleasant odor that smalled like mildew. All the employees were very friendly and helpful. The walls must have been pretty thin, we could hear the cleaning service and other people's conversations through the walls.

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12D00FC28427BD9C17DBF5E5849B0126

Worst of Washington!!

The hotel is well situated but unfortunately for us, had no parking. Receptionist directed us to a decent 24hr car park. I'm afraid that is where the positives end. The room was double bedded and the overall standard can be best described as 'dated and dirty'!! One of the beds was 'unsleepable'. The bedsheets were stained. Fortunately the beds were reasonable sized so we were able to sleep in the one bed. The curtains had holes in them. The carpets were dirty. Basically, the room was one in which once we were in, we quickly wanted to get out. Quite simply, this is THE worst hotel I have ever stayed in.

Worst of Washington!! The hotel is well situated but unfortunately for us, had no parking. Receptionist directed us to a decent 24hr car park. I'm afraid that is where the positives end. The room was double bedded and the overall standard can be best described as 'dated and dirty'!! One of the beds was 'unsleepable'. The bedsheets were stained. Fortunately the beds were reasonable sized so we were able to sleep in the one bed. The curtains had holes in them. The carpets were dirty. Basically, the room was one in which once we were in, we quickly wanted to get out. Quite simply, this is THE worst hotel I have ever stayed in.

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D054D7A6F28164979A289758D350C818

Great get away!

The lobby was top-notch in appearance. I enjoyed the comfort of the sitting area next to the bar and restaurant. We had the breakfast buffet and it was awesome. Well worth the price. The fitness room was one of the biggest I had seen in hotels and the pool was the perfect size and well maintained. We did notice an odor in the back lobby by the conference rooms but it went away the next day. The rooms were nice, bedding comfortable but the bathrooms were a little small. The only annoying thing of the room was the ac fan was loud. The parking lot gets crowded at night.Overall we would stay again.

Great get away! The lobby was top-notch in appearance. I enjoyed the comfort of the sitting area next to the bar and restaurant. We had the breakfast buffet and it was awesome. Well worth the price. The fitness room was one of the biggest I had seen in hotels and the pool was the perfect size and well maintained. We did notice an odor in the back lobby by the conference rooms but it went away the next day. The rooms were nice, bedding comfortable but the bathrooms were a little small. The only annoying thing of the room was the ac fan was loud. The parking lot gets crowded at night.Overall we would stay again.

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3A878521D75CAC72C1DBD78EF9FCFB1A

Great Location

Great location for Universal City. Rooms were nice and we had a great view. Good consierge service as well. Book La La Land tours if you get a chance. 6 hour tour for $80 a person was a great bargain. Pool was very nice as well.

Great Location Great location for Universal City. Rooms were nice and we had a great view. Good consierge service as well. Book La La Land tours if you get a chance. 6 hour tour for $80 a person was a great bargain. Pool was very nice as well.

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8535DD127AFE26193121CB1F842BF16B

Great hotel, well trained staff, price a bit high

I found the Ritz Carlton in San Francisco to be similar to other Ritz Carlton hotels in that the staff was very well trained and that the hotel was spotlessly clean. The bedding was soft and of a high quality. The hotel is located right near a cable car line which was very convenient. The hotel has its own black car that will drop you anywhere within about a ten block radius for no fee. (I tipped the driver.) That was a great feature. The only thing is that if someone else has the car out, you have to wait until the car returns; there is only one. This was not the case for me and it worked out well. My neck was bothering me when I was there and I had a massage from Justine who was incredible; she was kind and she really knew what she was doing. One of the best massages I have ever had anywhere. Overall, great stay. Nothing was cheap, so expect to pay a lot of money and you will not be disappointed.

Great hotel, well trained staff, price a bit high I found the Ritz Carlton in San Francisco to be similar to other Ritz Carlton hotels in that the staff was very well trained and that the hotel was spotlessly clean. The bedding was soft and of a high quality. The hotel is located right near a cable car line which was very convenient. The hotel has its own black car that will drop you anywhere within about a ten block radius for no fee. (I tipped the driver.) That was a great feature. The only thing is that if someone else has the car out, you have to wait until the car returns; there is only one. This was not the case for me and it worked out well. My neck was bothering me when I was there and I had a massage from Justine who was incredible; she was kind and she really knew what she was doing. One of the best massages I have ever had anywhere. Overall, great stay. Nothing was cheap, so expect to pay a lot of money and you will not be disappointed.

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3AF30BC856C6EAC8FADB719EAA35EB38

Nice Hotel

This hotel is much nicer on the inside than the outside. It's updated and pretty stylish; definitely on the boutique side. Every single member of the staff was extremely kind and helpful. Some surprises - both good and bad: -The hotel is really close to the airport. When I emailed the front desk in advance, I was told a taxi would cost about $12-13. With tip, it was closer to $19 (each way). -As I did with the taxi, I called ahead to inquire about the price of daily wireless internet usage since I was traveling for work (expense reports and all that). I was told it would be about $13 per day. Turns out... it's free! There was no charge, and the connection was good. -The location is good in the sense that it's right downtown. More expensive hotels are along the harbor. In my opinion, San Diego's downtown is a little odd, so there aren't tons of merchants nearby, but the hotel is very close to Westfield Horton Plaza. -The biggest disappointment was that the fitness center was closed for renovation. I wish this was stated on the website.

Nice Hotel This hotel is much nicer on the inside than the outside. It's updated and pretty stylish; definitely on the boutique side. Every single member of the staff was extremely kind and helpful. Some surprises - both good and bad: -The hotel is really close to the airport. When I emailed the front desk in advance, I was told a taxi would cost about $12-13. With tip, it was closer to $19 (each way). -As I did with the taxi, I called ahead to inquire about the price of daily wireless internet usage since I was traveling for work (expense reports and all that). I was told it would be about $13 per day. Turns out... it's free! There was no charge, and the connection was good. -The location is good in the sense that it's right downtown. More expensive hotels are along the harbor. In my opinion, San Diego's downtown is a little odd, so there aren't tons of merchants nearby, but the hotel is very close to Westfield Horton Plaza. -The biggest disappointment was that the fitness center was closed for renovation. I wish this was stated on the website.

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B1815E2A3587A08ABEF7A2612B8B6A3D

Great Hotel

For elegance, sophistication and livability, this is the place to stay. Located in the heart of Times Square, it is quiet, comfortable, well-appointed and clean. We had several complicated arrangements we needed to make, and the hotel staff was unfailingly cordial. My only complaint is the exorbitant charge for wi-fi. I figure if Super 8 can offer its customers free wi-fi that is high quality, then a first class hotel can do the same.

Great Hotel For elegance, sophistication and livability, this is the place to stay. Located in the heart of Times Square, it is quiet, comfortable, well-appointed and clean. We had several complicated arrangements we needed to make, and the hotel staff was unfailingly cordial. My only complaint is the exorbitant charge for wi-fi. I figure if Super 8 can offer its customers free wi-fi that is high quality, then a first class hotel can do the same.

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3AF77210B9EB99260B0A035458AC5A98

to be recomended

Very nice hotel, staff very helpful...........................................................................................

to be recomended Very nice hotel, staff very helpful...........................................................................................

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0837F131DF6F2E239DB47249374477F5

Resonable price, great location

Staff very friendly and helpful, room was clean and comfortable, interesting choice of pillow types, we tried the magnetic ones for neck pain. Room was clean and modern . We had 1 room, with king size bed, very comfortable, and a pull out sofa bed, which the teenagers seemed ok with. Small work space..with desk and fridge. A good size room for NYC. About 5 blocks south of times square, near subway, Penn Station(both 1 block). Would defintiely stay here again and recommend to others.

Resonable price, great location Staff very friendly and helpful, room was clean and comfortable, interesting choice of pillow types, we tried the magnetic ones for neck pain. Room was clean and modern . We had 1 room, with king size bed, very comfortable, and a pull out sofa bed, which the teenagers seemed ok with. Small work space..with desk and fridge. A good size room for NYC. About 5 blocks south of times square, near subway, Penn Station(both 1 block). Would defintiely stay here again and recommend to others.

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03F204261EAD5C35FF9593CC3AC6B85D

First time in a Kimpton Hotel, won't be the last

This hotel has a cool, but not too cool, urban vibe. The rooms are stylish and comfortable, with a well stocked mini bar. The bar and restaurant are fun. American comfort food and great cocktails. The wifi is very fast, which is really important or business travellers these days. The staff training must be great because these guys couldn't be more friendly or helpful. Great neighbourhood too.

First time in a Kimpton Hotel, won't be the last This hotel has a cool, but not too cool, urban vibe. The rooms are stylish and comfortable, with a well stocked mini bar. The bar and restaurant are fun. American comfort food and great cocktails. The wifi is very fast, which is really important or business travellers these days. The staff training must be great because these guys couldn't be more friendly or helpful. Great neighbourhood too.

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C96802DA73A5F26AFF5E4B14519B2DB5

Quality and comfort

We stayed four nights at the Paramount. The room was comfortable and clean. The staff were helpful and knowledgeable. The location is perfect for shopping and it is very close to the monorail. We would stay there again.

Quality and comfort We stayed four nights at the Paramount. The room was comfortable and clean. The staff were helpful and knowledgeable. The location is perfect for shopping and it is very close to the monorail. We would stay there again.

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084CDF7574B267DBF076DD3FA9234DB3

Service Exceeding Expectations!

I stayed here in September 2012 for two nights for a business trip. The hotel is located right on top of a bunch of flower shops, which is kinda cute. At night, though, it can be a little bit deserted. When we arrived, the front desk staff was amazing. Several of my co-travelers have stayed here frequently, and the front desk staff checked them in by name, and then even joked that I was the next person they would have to get to know! So friendly! I was on the second floor in a single room, which was comfortable and nicely maintained. The bed was comfy and the bathroom a good size. All in all, this is as well maintained as any HGI I've ever stayed in. The location was fine, but not fancy. It was super close to the red line subway! What put this place ahead was the amazing customer service! Really above and beyond the service I usually expect at any hotel!

Service Exceeding Expectations! I stayed here in September 2012 for two nights for a business trip. The hotel is located right on top of a bunch of flower shops, which is kinda cute. At night, though, it can be a little bit deserted. When we arrived, the front desk staff was amazing. Several of my co-travelers have stayed here frequently, and the front desk staff checked them in by name, and then even joked that I was the next person they would have to get to know! So friendly! I was on the second floor in a single room, which was comfortable and nicely maintained. The bed was comfy and the bathroom a good size. All in all, this is as well maintained as any HGI I've ever stayed in. The location was fine, but not fancy. It was super close to the red line subway! What put this place ahead was the amazing customer service! Really above and beyond the service I usually expect at any hotel!

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84D7C91102BB269620EA16DA6A38C043

Excellent location and service at this boutique Hyatt property

Situated directly across the street from the NY public library in a renovated retail building, the location and service can't be beat. Its entrance on 41st is almost hidden. The rooms are very modern and somewhat quirky - all electronic lightings and lots of glass and metal. Our room was very quiet with no view, but we did not care since we were running around all over NYC on Thanksgiving weekend. Very accommodating staff. An excellent stay, I highly recommend the Andaz Fifth Ave.

Excellent location and service at this boutique Hyatt property Situated directly across the street from the NY public library in a renovated retail building, the location and service can't be beat. Its entrance on 41st is almost hidden. The rooms are very modern and somewhat quirky - all electronic lightings and lots of glass and metal. Our room was very quiet with no view, but we did not care since we were running around all over NYC on Thanksgiving weekend. Very accommodating staff. An excellent stay, I highly recommend the Andaz Fifth Ave.

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D12F45DF82817AF614DBEE7D445F1414

Comfortable, relaxing and welcoming.

Beautiful guest house in the heart of Newbury Street, Boston. The whole guest house had a warm, comfortable feeling, and was perfect for relaxation, or as a base from where to see Back Bay. The location was vibrant, with a friendly atmosphere. There are plenty of nearby restaurants and bars. Our room was spacious, and we were lucky enough to have one overlooking Newbury Street (recommend that you ask for such a room). There is free wi-fi, which was speedy, and easy to access. Even if you don’t eat breakfast at the guest house, have a read of the paper at the bar in the relaxing breakfast room, with a coffee - it is a great way to start the day. We cannot recommend this establishment highly enough, and would certainly stop there again.

Comfortable, relaxing and welcoming. Beautiful guest house in the heart of Newbury Street, Boston. The whole guest house had a warm, comfortable feeling, and was perfect for relaxation, or as a base from where to see Back Bay. The location was vibrant, with a friendly atmosphere. There are plenty of nearby restaurants and bars. Our room was spacious, and we were lucky enough to have one overlooking Newbury Street (recommend that you ask for such a room). There is free wi-fi, which was speedy, and easy to access. Even if you don’t eat breakfast at the guest house, have a read of the paper at the bar in the relaxing breakfast room, with a coffee - it is a great way to start the day. We cannot recommend this establishment highly enough, and would certainly stop there again.

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8BEE695497BCEA823335439A6B57784C

"Medical" Business

The Best Western Inn at Longwood Medical is my number one choice when I stay in Boston for my medical visits. The staff is friendly, competent and caring and the hotel is immaculate and comfortable. The Inn has a nice restaurant with good breakfasts and dinners ( and I suppose lunch, too). Parking is indoor garage, convenient , steps away from the lobby. There are two Starbucks nearby and a Bertucci's if you need them. This hotel is connected to a Food Court which is convenient because the food court is the link to an indoor route to Children's, Dana Farber, Brigham & Womens. You can get to your appt without even donning your coat! Bring earplugs if you get a room on the hotel's facade--sometimes the night is pierced with ambulance sirens. Every stay has been terrific which makes my medical appts much more bearable. Ask for the "medical rate" if you have a patient record identification card.

"Medical" Business The Best Western Inn at Longwood Medical is my number one choice when I stay in Boston for my medical visits. The staff is friendly, competent and caring and the hotel is immaculate and comfortable. The Inn has a nice restaurant with good breakfasts and dinners ( and I suppose lunch, too). Parking is indoor garage, convenient , steps away from the lobby. There are two Starbucks nearby and a Bertucci's if you need them. This hotel is connected to a Food Court which is convenient because the food court is the link to an indoor route to Children's, Dana Farber, Brigham & Womens. You can get to your appt without even donning your coat! Bring earplugs if you get a room on the hotel's facade--sometimes the night is pierced with ambulance sirens. Every stay has been terrific which makes my medical appts much more bearable. Ask for the "medical rate" if you have a patient record identification card.

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7C5D7B62E6ABA88AD3B4E87C16DB6CBF

One Week Stay

This hotel is in a great loacation only a block away from the Magnificient Mile. The staff was very helpful and courteous. the rooms were clean, and overall very quite. The only negatives were slow elevators and no complimenatry breakfasts. There was a nice selction of doughnuts and coffee each morning but for a cost of $2.50 to $3.50 each. We never ate at the restaurant but did go to the top floor to the lounge, it was nice to sit outside and have a drink.

One Week Stay This hotel is in a great loacation only a block away from the Magnificient Mile. The staff was very helpful and courteous. the rooms were clean, and overall very quite. The only negatives were slow elevators and no complimenatry breakfasts. There was a nice selction of doughnuts and coffee each morning but for a cost of $2.50 to $3.50 each. We never ate at the restaurant but did go to the top floor to the lounge, it was nice to sit outside and have a drink.

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01D55C802F5FE856F92E3BC5227552C5

Great location, small rooms but clean and convenient

Great location. Right around the corner from the metro and a straight shot to O'Hare airport. Walking distance to milenium park, next to a startbucks, target close by and the 151 bus (stop is right in front of th hotel) takes you up Michigan Ave. Very clean rooms and there are free water bottles for guests to fill up with purified water. No mini refrigerators in room but there is an ice machine. The room with 1 queen bed was small but it was just what we needed. We went in mid September and the room was very cold at night. We asked the front desk about the room temp and they said we could only turn off the AC and get extra blankets because the building heating hadn't yet been turned on. We were pleased with our stay.

Great location, small rooms but clean and convenient Great location. Right around the corner from the metro and a straight shot to O'Hare airport. Walking distance to milenium park, next to a startbucks, target close by and the 151 bus (stop is right in front of th hotel) takes you up Michigan Ave. Very clean rooms and there are free water bottles for guests to fill up with purified water. No mini refrigerators in room but there is an ice machine. The room with 1 queen bed was small but it was just what we needed. We went in mid September and the room was very cold at night. We asked the front desk about the room temp and they said we could only turn off the AC and get extra blankets because the building heating hadn't yet been turned on. We were pleased with our stay.

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E3C902898B566620D86D55532EF366EF

Something out of animal house

We wanted to leave as soon as we pulled in and saw car ahead of us unloading cases of beer. With the Taste of Denver, just getting into the driveway was a huge ordeal with cars backed up--but there was plenty of staff on hand (valets) who seemed to be making the best of a bad situation. We asked at the front desk what was up with all the traffic and beer, and he said "It's the weekend" and "people from Nebraska" like to drive in and party at the hotel. That would explain the pool scene as mentioned by a previous reviewer. It looked like something out of an MTV reality show. If that's your scene, great, however if you're out of college (or went to college to actually get an education) you're going to feel very out of place. The hallway to our room kept the same theme and smelled horribly of beer and marijuana. Fortunately we were in a corner suite away from the elevator and passed a fairly quiet and odor free night-- --except for the loudspeaker announcement also mentioned earlier going off for half an hour around 3 am telling us there was not a fire. Awesome. As platinum level we were allowed access to the club lounge which was great, got great snacks and breakfast there, and it seemed to be free of the party crowd. It's the only reason I haven't given this hotel one star. No one wants to stay at a frat house and the management should work harder to make sure their hotel is welcoming to all travelers, not just the MTV party crowd.

Something out of animal house We wanted to leave as soon as we pulled in and saw car ahead of us unloading cases of beer. With the Taste of Denver, just getting into the driveway was a huge ordeal with cars backed up--but there was plenty of staff on hand (valets) who seemed to be making the best of a bad situation. We asked at the front desk what was up with all the traffic and beer, and he said "It's the weekend" and "people from Nebraska" like to drive in and party at the hotel. That would explain the pool scene as mentioned by a previous reviewer. It looked like something out of an MTV reality show. If that's your scene, great, however if you're out of college (or went to college to actually get an education) you're going to feel very out of place. The hallway to our room kept the same theme and smelled horribly of beer and marijuana. Fortunately we were in a corner suite away from the elevator and passed a fairly quiet and odor free night-- --except for the loudspeaker announcement also mentioned earlier going off for half an hour around 3 am telling us there was not a fire. Awesome. As platinum level we were allowed access to the club lounge which was great, got great snacks and breakfast there, and it seemed to be free of the party crowd. It's the only reason I haven't given this hotel one star. No one wants to stay at a frat house and the management should work harder to make sure their hotel is welcoming to all travelers, not just the MTV party crowd.

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31B88A9731D3383E0F7EC4299F12CC0A

Terrific place to stay

My wife and I stayed at 6 Columbus last weekend. The staff was friendly and efficient. The room was clean, well equipped, and nicely decorated. Bed was very comfortable. Location is great- a block away from Columbus Circle. Have stayed at other places in NYC on previous trips but now that I've stayed here, I'm sure I'll be staying here again when I'm in town.

Terrific place to stay My wife and I stayed at 6 Columbus last weekend. The staff was friendly and efficient. The room was clean, well equipped, and nicely decorated. Bed was very comfortable. Location is great- a block away from Columbus Circle. Have stayed at other places in NYC on previous trips but now that I've stayed here, I'm sure I'll be staying here again when I'm in town.

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3DCA7A6B7C1B39C893B0D5A6775BBD35

Great Hotel in a great neighborhood

When I come to SF, i don't like to stay in the Union Square/Downtown area, I just don't like the area and it's way to close to the dumpy Tenderloin. So i decided to search a place that is off the beaten path and found Hotel Metro. I loved this hotel. We got the largest room which was around the corner from the actual hotel and it felt like we had our own apartment in a great neighborhood of San Francisco. The room was really clean and very spacious. This hotel is in great walking distance to a lot of great bars and the N Line is a few blocks away so getting anywhere around the city is pretty easy. I am going to definitely consider the place again in my next visit to San Francisco.

Great Hotel in a great neighborhood When I come to SF, i don't like to stay in the Union Square/Downtown area, I just don't like the area and it's way to close to the dumpy Tenderloin. So i decided to search a place that is off the beaten path and found Hotel Metro. I loved this hotel. We got the largest room which was around the corner from the actual hotel and it felt like we had our own apartment in a great neighborhood of San Francisco. The room was really clean and very spacious. This hotel is in great walking distance to a lot of great bars and the N Line is a few blocks away so getting anywhere around the city is pretty easy. I am going to definitely consider the place again in my next visit to San Francisco.

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F6B78083E115467C6927B7D22D4EB036

Great hotel for getaway with baby

We had a wonderful stay at The Sheraton Boston to celebrate our anniversary and introduce our 14 month old to our favorite US city. The hotel is a perfect location for exploring Boston within walking distance to The Boston Commons, Copley Square, Newbury Street, Charles River and Fenway. Is it attached to the Prudential Center mall which made me feel comfortable that if we forgot something we could quickly purchase if needed. We stayed in a suite with a separate bedroom area with an amazing view of the Charles River (worth the extra $$ for space for our son who is almost walking and a place for him to nap/sleep so we could relax). The room was in excellent condition and our crib and fridge were set-up when we arrived. We had brought our pack and play since last year we stayed at hotel and the crib was disgusting, but this crib seemed new with a good quality mattress so we kept the crib for the bedroom and used the pack and play in the living area to block off the desk alcove. We used the pool one afternoon which has a retractable ceiling so it stays warm but you can get some fresh air. The staff was friendly and it was nice to have a Starbucks in the lobby. Don’t miss The Cactus Club around the corner for great margaritas/food and an outdoor patio with plenty to see to keep a little one occupied during a meal.

Great hotel for getaway with baby We had a wonderful stay at The Sheraton Boston to celebrate our anniversary and introduce our 14 month old to our favorite US city. The hotel is a perfect location for exploring Boston within walking distance to The Boston Commons, Copley Square, Newbury Street, Charles River and Fenway. Is it attached to the Prudential Center mall which made me feel comfortable that if we forgot something we could quickly purchase if needed. We stayed in a suite with a separate bedroom area with an amazing view of the Charles River (worth the extra $$ for space for our son who is almost walking and a place for him to nap/sleep so we could relax). The room was in excellent condition and our crib and fridge were set-up when we arrived. We had brought our pack and play since last year we stayed at hotel and the crib was disgusting, but this crib seemed new with a good quality mattress so we kept the crib for the bedroom and used the pack and play in the living area to block off the desk alcove. We used the pool one afternoon which has a retractable ceiling so it stays warm but you can get some fresh air. The staff was friendly and it was nice to have a Starbucks in the lobby. Don’t miss The Cactus Club around the corner for great margaritas/food and an outdoor patio with plenty to see to keep a little one occupied during a meal.

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DC011F54852A1898AC437193F89D9B33

Just right

I happened to read the reviews - I generally read the bad ones - but after booking the hotel. Was it too late? Well, I was prepared for the worst. But I did not encounter 90% of the bad points I had read. Therefore I felt it was my duty to tell the facts as I experienced point-by-point. 1. Reservation whether uncertain: To check this out, I wrote an e-mail to ask if they wanted some amount as advance to confirm reservation. I got a prompt reply stating that they don't take advance, they had my booking confirmed and they would charge my credit card only on arrival. They did exactly as they promised. 2. Location whether convenient: I always choose the least cost options especially for local travel. I simply had to board the route 102 bus from the airport (Bush Inter-continental) whose last stop in Downtown Houston is at a walkable distance from this hotel (15 minutes). Bus fare just $1.25. Frequency every 45 minutes approx. Greyhound station, Downtown transit centre (buses), Metro Rail (Main Street Square) station, Dominos Pizza, Mexican and Indian restaurants are all at walkable distance of the hotel (max. 15 minutes). I could board a bus to NASA Space Center from a point 10 minutes by walk from the hotel. Bus fare just $2.00. By staying at this hotel, I avoided huge taxi expenditure. I got a bus back to airport at 5.30 a.m. Again fare just $1.25. Can't think of a better location at Houston! 3. Whether clean: I looked for hair and cockroaches, but found none. Bed, bath, sink, toilet, towel, floor, kitchen, furniture, breakfast arrangement were all clean. I am allergic to dust, but did not find anything in the hotel to aggravate my condition. 4. No elevator: True. There is a long flight of stairs even from the lobby level to the floor above. People who have problem in climbing stairs will do well to avoid this place. I needed an opportunity to reduce my weight. I was happy climbing the stairs. 5. Whether anyone present at the front desk: When I first tried to enter the hotel, the entrance was not the typical entrance you would expect. It was a closed glass door right on the pavement. I pressed the calling bell. In about 3 minutes (yes 180 long seconds), the courteous lady at the front desk came from inside, opened the door and apologised for my having to wait. She oriented me about the hotel and was efficient at answering my queries. I was given a card which I could use to enter the room, and flash in order to enter the hotel. No security guard there. But there was another staff who was alert to the opening door whenever I returned from outside. He was helpful too in answering my queries. 6. Food: Reasonable complimentary breakfast was available from 7 am. For lunch and dinner, nearby restaurants in Lamar Street and Main street are available. 7. Sleep whether disturbed: I found no disturbance or nuisance at all. I had a sound sleep, refreshing enough to keep me active on the next day travelling to NASA (50 miles to and fro) and spending time there going around. Overall, from a budget traveller's point of view, it is a very good hotel. Not rated 5 stars because the rate could be 80% of what it is.

Just right I happened to read the reviews - I generally read the bad ones - but after booking the hotel. Was it too late? Well, I was prepared for the worst. But I did not encounter 90% of the bad points I had read. Therefore I felt it was my duty to tell the facts as I experienced point-by-point. 1. Reservation whether uncertain: To check this out, I wrote an e-mail to ask if they wanted some amount as advance to confirm reservation. I got a prompt reply stating that they don't take advance, they had my booking confirmed and they would charge my credit card only on arrival. They did exactly as they promised. 2. Location whether convenient: I always choose the least cost options especially for local travel. I simply had to board the route 102 bus from the airport (Bush Inter-continental) whose last stop in Downtown Houston is at a walkable distance from this hotel (15 minutes). Bus fare just $1.25. Frequency every 45 minutes approx. Greyhound station, Downtown transit centre (buses), Metro Rail (Main Street Square) station, Dominos Pizza, Mexican and Indian restaurants are all at walkable distance of the hotel (max. 15 minutes). I could board a bus to NASA Space Center from a point 10 minutes by walk from the hotel. Bus fare just $2.00. By staying at this hotel, I avoided huge taxi expenditure. I got a bus back to airport at 5.30 a.m. Again fare just $1.25. Can't think of a better location at Houston! 3. Whether clean: I looked for hair and cockroaches, but found none. Bed, bath, sink, toilet, towel, floor, kitchen, furniture, breakfast arrangement were all clean. I am allergic to dust, but did not find anything in the hotel to aggravate my condition. 4. No elevator: True. There is a long flight of stairs even from the lobby level to the floor above. People who have problem in climbing stairs will do well to avoid this place. I needed an opportunity to reduce my weight. I was happy climbing the stairs. 5. Whether anyone present at the front desk: When I first tried to enter the hotel, the entrance was not the typical entrance you would expect. It was a closed glass door right on the pavement. I pressed the calling bell. In about 3 minutes (yes 180 long seconds), the courteous lady at the front desk came from inside, opened the door and apologised for my having to wait. She oriented me about the hotel and was efficient at answering my queries. I was given a card which I could use to enter the room, and flash in order to enter the hotel. No security guard there. But there was another staff who was alert to the opening door whenever I returned from outside. He was helpful too in answering my queries. 6. Food: Reasonable complimentary breakfast was available from 7 am. For lunch and dinner, nearby restaurants in Lamar Street and Main street are available. 7. Sleep whether disturbed: I found no disturbance or nuisance at all. I had a sound sleep, refreshing enough to keep me active on the next day travelling to NASA (50 miles to and fro) and spending time there going around. Overall, from a budget traveller's point of view, it is a very good hotel. Not rated 5 stars because the rate could be 80% of what it is.

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1F59C965141F888A8BD93AF03B11E2EF

A Solid Choice by Union Square

I have stayed at the Downtown San Francisco many times over many years. I have found the hotel to be very predictable. The service is always friendly, effecient, and thoughtful. The rooms are adequate and well maintained. The location is ideal for the business traveler or vactioneer. You can walk to Union Square, cable cars, shopping and the BART. Chinatown and the Embarcadero are also in medium walking range. This is a large convention hotel ideally located. Bottom line this is a solid choice.

A Solid Choice by Union Square I have stayed at the Downtown San Francisco many times over many years. I have found the hotel to be very predictable. The service is always friendly, effecient, and thoughtful. The rooms are adequate and well maintained. The location is ideal for the business traveler or vactioneer. You can walk to Union Square, cable cars, shopping and the BART. Chinatown and the Embarcadero are also in medium walking range. This is a large convention hotel ideally located. Bottom line this is a solid choice.

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C6C060D285D3A4273D86436F4AE6BD88

Divine Hotel

Divine Hotel at the Stockyards Fort Worth. Beautiful interior, lovely rooms, big enough for three of us. Staff were wonderful, couldn't do enough for us. Breakfast was included and was delicious. Hope to return in the near future.

Divine Hotel Divine Hotel at the Stockyards Fort Worth. Beautiful interior, lovely rooms, big enough for three of us. Staff were wonderful, couldn't do enough for us. Breakfast was included and was delicious. Hope to return in the near future.

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EAC48C811CF34F4F54B8ECB5A85926A2

Run Down in a short time

We stayed here twice before and were very pleased with this hotel and recommended it to everyone. The staff at this hotel is the best one could ask for, but the owners have really let things slide. Parking is creepy even though it is gated. Elevators are scary. Don't even think about going downstairs during late evening. Creepy people and filthy floors greeted me. Didn't feel safe at all. This will be our last stay at this location.

Run Down in a short time We stayed here twice before and were very pleased with this hotel and recommended it to everyone. The staff at this hotel is the best one could ask for, but the owners have really let things slide. Parking is creepy even though it is gated. Elevators are scary. Don't even think about going downstairs during late evening. Creepy people and filthy floors greeted me. Didn't feel safe at all. This will be our last stay at this location.

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5A60F61D2E68E0D24D6DFFBFD1B36A2C

Good Hotel

I stayed at this property for a few days at the beginning of December. It's a modern style boutique hotel in the middle of a not too nice neighborhood. You're not right in the middle of the projects but be aware of your surroundings esp. at night and you'll be fine. Front desk service was good, the front desk clerks I encountered were very helpful. The person that checked me in made me very aware of their non smoking policy and holds on debit cards for incidentals. My room was clean, nothing broken, no weird smells. Beds are SUPER comfy, it was great to come back to the hotel after walking all day to a super soft pillows and comforters. The hotel is close to a busy traffic area, so it can get noisy at night. Closest food source is a McDonald's across the street. There isn't much else than a 7-11 (sketchy at night) and some Chinese take out places. The closest metro station, Navy Yard, is less than a mile from the hotel, which was very convenient for me. Cabs are usually in the area, if not parked waiting for a fare right in front of the hotel. I didn't eat at the onsite restaurant, Lapidus. It is only open for breakfast and the breakfast isn't that great for the price. I was disappointed with the shuttle service or lack of shuttle service. It doesn't run all day, everyday or even every few days. I felt like everyday, I had "just missed it." Overall, it's a good hotel for the price and I would stay again.

Good Hotel I stayed at this property for a few days at the beginning of December. It's a modern style boutique hotel in the middle of a not too nice neighborhood. You're not right in the middle of the projects but be aware of your surroundings esp. at night and you'll be fine. Front desk service was good, the front desk clerks I encountered were very helpful. The person that checked me in made me very aware of their non smoking policy and holds on debit cards for incidentals. My room was clean, nothing broken, no weird smells. Beds are SUPER comfy, it was great to come back to the hotel after walking all day to a super soft pillows and comforters. The hotel is close to a busy traffic area, so it can get noisy at night. Closest food source is a McDonald's across the street. There isn't much else than a 7-11 (sketchy at night) and some Chinese take out places. The closest metro station, Navy Yard, is less than a mile from the hotel, which was very convenient for me. Cabs are usually in the area, if not parked waiting for a fare right in front of the hotel. I didn't eat at the onsite restaurant, Lapidus. It is only open for breakfast and the breakfast isn't that great for the price. I was disappointed with the shuttle service or lack of shuttle service. It doesn't run all day, everyday or even every few days. I felt like everyday, I had "just missed it." Overall, it's a good hotel for the price and I would stay again.

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E553B6B6DE1AF27ECD1CE0151E7E2EC4

Inexpensive comfortable airport hotel

Stayed at the Quality Inn because I needed to put my wife on a flight out the next morning. It has everything you can want in an airport hotel, courteous staff, large rooms, nice beds, and of course the airport shuttle. The location of the hotel is great for the airport but it is close to nothing else. For a budget hotel this Quality Inn was much better than average in terms of amenities and the all important bed and linens. The halls and carpets are a little shabby but I guess that is why it is not $200 a night. I will be back.

Inexpensive comfortable airport hotel Stayed at the Quality Inn because I needed to put my wife on a flight out the next morning. It has everything you can want in an airport hotel, courteous staff, large rooms, nice beds, and of course the airport shuttle. The location of the hotel is great for the airport but it is close to nothing else. For a budget hotel this Quality Inn was much better than average in terms of amenities and the all important bed and linens. The halls and carpets are a little shabby but I guess that is why it is not $200 a night. I will be back.

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395ABDE582C2AD79E5A6870998835022

Incredible views!

Many years ago I stayed in this landmark property and remembered the amazing views. After a much needed renovation the views are still amazing. The rest still needs work for a hotel of this caliber and the rates, they could have done a better job as design lacks personality. Friendly staff, excellent concierge, impeccable beds… I very comfortable stay that will make me come back for the incredible views.

Incredible views! Many years ago I stayed in this landmark property and remembered the amazing views. After a much needed renovation the views are still amazing. The rest still needs work for a hotel of this caliber and the rates, they could have done a better job as design lacks personality. Friendly staff, excellent concierge, impeccable beds… I very comfortable stay that will make me come back for the incredible views.

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E69C1454BA912101E5A3CC532DED156C

Awesome property - Not ideal for families

Party weekend? couples get away? this is a fantastic property. Travelling with 3 kids, not the ideal spot. We took our 3 kids to the pool Saturday afternoon and it felt like we walked into an episode of Jersey Shore. The pool bar was going bonkers. Location right in the heart of gaslamp quarters. The bars in this place are hot. My kids didn't really care.. :)

Awesome property - Not ideal for families Party weekend? couples get away? this is a fantastic property. Travelling with 3 kids, not the ideal spot. We took our 3 kids to the pool Saturday afternoon and it felt like we walked into an episode of Jersey Shore. The pool bar was going bonkers. Location right in the heart of gaslamp quarters. The bars in this place are hot. My kids didn't really care.. :)

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12322D397C42C74719FF968826BA3A33

So disappointing

It has been said by many others, this hotel is just such a let down. Small, dirty, dated rooms. Expensive extras (internet, minibar, room service). Admittedly I saw a bit of it in New York so I'm not sure the disinterested, haughty and sometimes downright rude staff is unique to this hotel. Everyone is chewing gum while they talk to you and seem to have something to prove. Shockingly, as I was in the bathroom one morning, my door opened and it was another guest who had the wrong room but seemed to have no problem getting into mine. On the last night there was an event in the lobby, I was never informed about this. I wanted to meet a client - no the lobby is closed, the breakfast restaurant is closed, the second floor is closed the dozen seats in the bar are taken, they have filled the business center with gear for the event and what's more, they didn't think to open the lounge bar early to accomodate. The rest of the afternoon and evening I had to show ID to get into the lobby and grudgingly let in (through the side door - the main doors were for 'VIPs'). I ended up going across the road to the Waldorf Astoria for my meeting - I highly recommend you do the same.

So disappointing It has been said by many others, this hotel is just such a let down. Small, dirty, dated rooms. Expensive extras (internet, minibar, room service). Admittedly I saw a bit of it in New York so I'm not sure the disinterested, haughty and sometimes downright rude staff is unique to this hotel. Everyone is chewing gum while they talk to you and seem to have something to prove. Shockingly, as I was in the bathroom one morning, my door opened and it was another guest who had the wrong room but seemed to have no problem getting into mine. On the last night there was an event in the lobby, I was never informed about this. I wanted to meet a client - no the lobby is closed, the breakfast restaurant is closed, the second floor is closed the dozen seats in the bar are taken, they have filled the business center with gear for the event and what's more, they didn't think to open the lounge bar early to accomodate. The rest of the afternoon and evening I had to show ID to get into the lobby and grudgingly let in (through the side door - the main doors were for 'VIPs'). I ended up going across the road to the Waldorf Astoria for my meeting - I highly recommend you do the same.

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43882338D4B98DB368D28BD7C6E84B2B

It was just fine. Super nice staff.

For the price, this was pretty decent. I would stay here again. There were a few little irritations, but we generally don't spend much time in our hotels to be too bothered. They don't offer a continental breakfast, which is fine because if you're in Memphis you should be going to Gibson's Donuts anyway. They offer 24 hour coffee in the lobby. It's usually out, but if you say something, the super friendly and helpful staff will make you a pot. The label on the coffee dispenser is not the coffee they give you, but it's not bad coffee. Strong enough. The older man who may be the manager, the guy who we don't think sleeps, is always around and always trying to make sure you are "having a nice time." The location isn't very close to attractions, but it's a safe place to stay and we didn't mind the extra ten minutes to get somewhere. The rooms were pretty clean. Our room did have two dirty coffee cups, but there was no coffee pot anyway, so it didn't matter. I didn't ask for a new coffee pot. I just got coffee from the lobby. From what I could tell, there is only one ice machine and it is on the bottom floor, which was a bit of a pain. The cable was very bad. All the stations were fuzzy and there were hardly any channels. The wifi worked perfectly for us. The indoor pool was a fun treat, but no one monitors it and about thirty minutes into one of our nighttime swimming endeavors a group of five young men came down and began doing massive belly flops into the pool, one right after another. Water sprayed everywhere. We had to get out of the pool because they were being so rowdy, jumping on top of one another, acting wild. It seemed dangerous for my children. There were no towels in the pool area, so we requested some from the front. The hot tub was pleasant. The water in the regular pool was warm and nice. The hot tub pool was very hot and you can't adjust the temperature. My children did not want to get in...which was just fine with me. :) One other thing, the elevator smelled like smoke...but the rooms did not. Overall, it was just fine. A few irritations, like I said, but for the price and as little as we stay inside hotels, it was not a big deal.

It was just fine. Super nice staff. For the price, this was pretty decent. I would stay here again. There were a few little irritations, but we generally don't spend much time in our hotels to be too bothered. They don't offer a continental breakfast, which is fine because if you're in Memphis you should be going to Gibson's Donuts anyway. They offer 24 hour coffee in the lobby. It's usually out, but if you say something, the super friendly and helpful staff will make you a pot. The label on the coffee dispenser is not the coffee they give you, but it's not bad coffee. Strong enough. The older man who may be the manager, the guy who we don't think sleeps, is always around and always trying to make sure you are "having a nice time." The location isn't very close to attractions, but it's a safe place to stay and we didn't mind the extra ten minutes to get somewhere. The rooms were pretty clean. Our room did have two dirty coffee cups, but there was no coffee pot anyway, so it didn't matter. I didn't ask for a new coffee pot. I just got coffee from the lobby. From what I could tell, there is only one ice machine and it is on the bottom floor, which was a bit of a pain. The cable was very bad. All the stations were fuzzy and there were hardly any channels. The wifi worked perfectly for us. The indoor pool was a fun treat, but no one monitors it and about thirty minutes into one of our nighttime swimming endeavors a group of five young men came down and began doing massive belly flops into the pool, one right after another. Water sprayed everywhere. We had to get out of the pool because they were being so rowdy, jumping on top of one another, acting wild. It seemed dangerous for my children. There were no towels in the pool area, so we requested some from the front. The hot tub was pleasant. The water in the regular pool was warm and nice. The hot tub pool was very hot and you can't adjust the temperature. My children did not want to get in...which was just fine with me. :) One other thing, the elevator smelled like smoke...but the rooms did not. Overall, it was just fine. A few irritations, like I said, but for the price and as little as we stay inside hotels, it was not a big deal.

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D9EB8E1A32D376AA2B08A9E3F0057F95

Great hotel, wonderful staff

I loved this hotel - very stylish, soothing rooms and a hopping bar / restaurant scene downstairs. I was told by one of my cab drivers that this is the only hotel on DuPont Circle - as a result (and possibly due to its location next to not one but TWO bookstores!), the bar and restaurant seemed to have a local crowd. My room was very quiet, given the urban location. The room was a bit small, but well laid out and it included a nice daybed so there is somewhere to sit other than the bed. The room was clean and everything worked. Also, there is free wifi. The only snafu was at checkout, when I was given the wrong bill. That was corrected quickly but not graciously.

Great hotel, wonderful staff I loved this hotel - very stylish, soothing rooms and a hopping bar / restaurant scene downstairs. I was told by one of my cab drivers that this is the only hotel on DuPont Circle - as a result (and possibly due to its location next to not one but TWO bookstores!), the bar and restaurant seemed to have a local crowd. My room was very quiet, given the urban location. The room was a bit small, but well laid out and it included a nice daybed so there is somewhere to sit other than the bed. The room was clean and everything worked. Also, there is free wifi. The only snafu was at checkout, when I was given the wrong bill. That was corrected quickly but not graciously.

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CA40308CA005DF3128C2065804A676D7

Quick weekend getaway

I booked a junior suite for an overnight stay and was really surprised at how big it was. The room had tons of closet space and nice amenities. The service was really good too. My nieces loved the roof on the pool - warning there is a $15 room fee for using it. We had dinner at the pool and the food and drinks were reasonably priced. The location was perfect and close to everything. I would stay here again.

Quick weekend getaway I booked a junior suite for an overnight stay and was really surprised at how big it was. The room had tons of closet space and nice amenities. The service was really good too. My nieces loved the roof on the pool - warning there is a $15 room fee for using it. We had dinner at the pool and the food and drinks were reasonably priced. The location was perfect and close to everything. I would stay here again.

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16CFF15A620273876C5E6EA3C4044E2D

Won't stay there again...

My husband and I checked in at 3am after a long day, we booked at his govt. rate but had forgotten his ID at home. They argued with my husband about our rate, called security because my husband said he had never had this problem before (he wasn't cursing or being threatening). They the security guard asked him what for of govt he worked for. My husband after 30 mins finally gets the keys...we finally after and almost an hour we finally get to our room. My husband calls the desk and asks for a 8am wake up call. We wake up at 9:45a on our own...no wake up call. Then a week later they charge our credit card an additional $80 since he didn't have his ID. This hotel was nice...but not worth $200 a night. Which is what we ended up paying. Not happy with them at all. Contacted customer service to log a complaint last Friday...it's the next Friday and I still have had no response. I would not recommend this hotel.

Won't stay there again... My husband and I checked in at 3am after a long day, we booked at his govt. rate but had forgotten his ID at home. They argued with my husband about our rate, called security because my husband said he had never had this problem before (he wasn't cursing or being threatening). They the security guard asked him what for of govt he worked for. My husband after 30 mins finally gets the keys...we finally after and almost an hour we finally get to our room. My husband calls the desk and asks for a 8am wake up call. We wake up at 9:45a on our own...no wake up call. Then a week later they charge our credit card an additional $80 since he didn't have his ID. This hotel was nice...but not worth $200 a night. Which is what we ended up paying. Not happy with them at all. Contacted customer service to log a complaint last Friday...it's the next Friday and I still have had no response. I would not recommend this hotel.

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24081BB55A5D3EC01C227BCC6AD419B4

The Good, The Bad, and the bright spot

The Good: Doormen welcome you with helping hands and bright smiles. Bellmen are also friendly. Front desk is on par with many other fine hotels. The 2E lounge offered a nice food and drink variety. The Bad: I witnessed a member of management (small frame, blonde, male) raising his voice to a staff member (doorman?) right in front of a lobby full of guests. He was highly unprofessional. Restaurant was closed but soon to be replaced by a new one. The Bright Spot: The hotel offers a house car. It is a beautiful Jaguar that is driven by very nice and professional drivers. We felt safe in the chaos of New York City traffic. We had the pleasure of using this service several times and it was truly the highlight. Thank you Jose and Darious

The Good, The Bad, and the bright spot The Good: Doormen welcome you with helping hands and bright smiles. Bellmen are also friendly. Front desk is on par with many other fine hotels. The 2E lounge offered a nice food and drink variety. The Bad: I witnessed a member of management (small frame, blonde, male) raising his voice to a staff member (doorman?) right in front of a lobby full of guests. He was highly unprofessional. Restaurant was closed but soon to be replaced by a new one. The Bright Spot: The hotel offers a house car. It is a beautiful Jaguar that is driven by very nice and professional drivers. We felt safe in the chaos of New York City traffic. We had the pleasure of using this service several times and it was truly the highlight. Thank you Jose and Darious

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165157E4A81EE7990C08A79C7FEE344A

Another brilliant holiday in New York

This was my 3rd stay at the metro, was dissapointed with the room this time on booking this stay 12 months ago i requested a high floor with a front view and twin beds as we had before but got 3rd floor very tiny room with a small bed looking out to a brick wall at the back this didn't bother us to much asked if they had another room as we were excisting customers they did not.Other than that would stay again with a bigger room, brilliant location lovely breakfast and ongoing tea and coffee. doorman very helpfall. woodbury common is a must do very easy from port authority bus terminal once again had a brilliant time in this great city and hope to come back soon to the hotel metro.

Another brilliant holiday in New York This was my 3rd stay at the metro, was dissapointed with the room this time on booking this stay 12 months ago i requested a high floor with a front view and twin beds as we had before but got 3rd floor very tiny room with a small bed looking out to a brick wall at the back this didn't bother us to much asked if they had another room as we were excisting customers they did not.Other than that would stay again with a bigger room, brilliant location lovely breakfast and ongoing tea and coffee. doorman very helpfall. woodbury common is a must do very easy from port authority bus terminal once again had a brilliant time in this great city and hope to come back soon to the hotel metro.

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DD254AAE3C4C2FC8F05B4D86FC9C2470

Absolutely the best!

A travel friend and I stayed once before at a Kimpton hotel in Chicago and, based on a good experience, decided to try the Palomar in Philadelphia for a 6 day visit. We are so glad we did! Our time in Philly was great, the location and hotel experience exceptional. In the days before our arrival we contacted the concierge, Christina, giving her our food preferences and asking for recommendations for dining. Before we arrived she made reservations for us at restaurants we had not found doing our own research and the results were two very happy foodies. Lindsay, the Assistant Manager, went above and beyond to make our Kimpton experience surpass that of any other hotel. Too often the staff at hotels and restaurants SEEM to be interested in providing great service to their guests, but it comes across as more like an obligation on their part. Not so at the Palomar. The steps Lindsay took to make us feel like valued guests and the friendliness of every staff member had the ring of sincerity and authenticity with each interaction. The evening receptions were a time to meet and chat with other guests, to fuss over the dogs who are clearly very welcome at the hotel (not just tolerated), and to get to know the staff members who serve the wine and share their knowledge of Philly's best spots. Our room was beautiful, the beds extremely comfy and the bathroom immaculate. We noticed the staff greeting many people warmly and by name, indicating they are repeat guests, always a good sign. We would definitely recommend the Palomar to anyone travelling to Philadelphia looking to stay in a hotel that makes you never want to leave!

Absolutely the best! A travel friend and I stayed once before at a Kimpton hotel in Chicago and, based on a good experience, decided to try the Palomar in Philadelphia for a 6 day visit. We are so glad we did! Our time in Philly was great, the location and hotel experience exceptional. In the days before our arrival we contacted the concierge, Christina, giving her our food preferences and asking for recommendations for dining. Before we arrived she made reservations for us at restaurants we had not found doing our own research and the results were two very happy foodies. Lindsay, the Assistant Manager, went above and beyond to make our Kimpton experience surpass that of any other hotel. Too often the staff at hotels and restaurants SEEM to be interested in providing great service to their guests, but it comes across as more like an obligation on their part. Not so at the Palomar. The steps Lindsay took to make us feel like valued guests and the friendliness of every staff member had the ring of sincerity and authenticity with each interaction. The evening receptions were a time to meet and chat with other guests, to fuss over the dogs who are clearly very welcome at the hotel (not just tolerated), and to get to know the staff members who serve the wine and share their knowledge of Philly's best spots. Our room was beautiful, the beds extremely comfy and the bathroom immaculate. We noticed the staff greeting many people warmly and by name, indicating they are repeat guests, always a good sign. We would definitely recommend the Palomar to anyone travelling to Philadelphia looking to stay in a hotel that makes you never want to leave!

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D42CAECACC5EF52EBCF71E5A89B4946C

Location, Location, Location

For the price of this hotel, the location could not be beat! My mother and I stayed here for 2 nights and specifically chose the hotel because of its central location. It is across the street from Macy's and is located near to the subway and various restaurants. It is not a resort. It is basic. But the staff was very friendly and helpful. I am planning to stay here again each time I visit NY.

Location, Location, Location For the price of this hotel, the location could not be beat! My mother and I stayed here for 2 nights and specifically chose the hotel because of its central location. It is across the street from Macy's and is located near to the subway and various restaurants. It is not a resort. It is basic. But the staff was very friendly and helpful. I am planning to stay here again each time I visit NY.

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7AB07996063F87FC6C3A524FA934894D

GOOD CRUISE HOTEL

We selected this hotel due to closeness to Hobby airport for a small group coming off of a long cruise. Rooms were spacious, extremely clean and very comfortable. The hotel bar/restaurant does not open until 5PM, but they gladly shuttled us to a nearby restaurant.

GOOD CRUISE HOTEL We selected this hotel due to closeness to Hobby airport for a small group coming off of a long cruise. Rooms were spacious, extremely clean and very comfortable. The hotel bar/restaurant does not open until 5PM, but they gladly shuttled us to a nearby restaurant.

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1C8026ABD931C555CA4586480A94A218

Pleasant stay

Just stayed at the Westin on Michigan Avenue for a conference. Overall, I would say that the hotel is pleasant. The rooms are relatively quiet and of decent size and the hotel has the typical amenities. The elevators are a bit scary as they shake as they go up and down but not too surprising for a larger hotel. Be sure to join Starwood (for free) so you can get free internet rather than paying $12 per night. Overall, a very pleasant stay and a good spot for a conference.

Pleasant stay Just stayed at the Westin on Michigan Avenue for a conference. Overall, I would say that the hotel is pleasant. The rooms are relatively quiet and of decent size and the hotel has the typical amenities. The elevators are a bit scary as they shake as they go up and down but not too surprising for a larger hotel. Be sure to join Starwood (for free) so you can get free internet rather than paying $12 per night. Overall, a very pleasant stay and a good spot for a conference.

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CC421D46341D2BF69885A90A897537FC

good time

second time we have stayed here and the rooms are nice enough, great pool and workers are very friendly, FYI do not ask front desk to call you cab,,,get your own, we learned the hard way.

good time second time we have stayed here and the rooms are nice enough, great pool and workers are very friendly, FYI do not ask front desk to call you cab,,,get your own, we learned the hard way.

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F45095F3F9FFD23AD481F7F48CF9E075

Get what ya pay for......

Chose this because it was close to airport. Photo makes it look bigger than it is. Upon pulling into the parking lot....saw 2 guys that appeared to be "conducting business". The place is worn down....definitely in need of fresh paint and carpet. Room seemed clean.....but worn down like everything else. Staff was friendly. Plenty of parking underground. Agree with the comment about the rooster from below. Neighborhood isn't great. "Women of the Night" in front of several other establishments. We didn't go out after dark. Not impressed with the security......underground parking entrances to stairwells were not locked or room key controlled.......actually thy were but all the door latches were removed. We were supposed to stay 4 nights......but checked out after 2. Found a nicer place in safer neighborhood for not much more.

Get what ya pay for...... Chose this because it was close to airport. Photo makes it look bigger than it is. Upon pulling into the parking lot....saw 2 guys that appeared to be "conducting business". The place is worn down....definitely in need of fresh paint and carpet. Room seemed clean.....but worn down like everything else. Staff was friendly. Plenty of parking underground. Agree with the comment about the rooster from below. Neighborhood isn't great. "Women of the Night" in front of several other establishments. We didn't go out after dark. Not impressed with the security......underground parking entrances to stairwells were not locked or room key controlled.......actually thy were but all the door latches were removed. We were supposed to stay 4 nights......but checked out after 2. Found a nicer place in safer neighborhood for not much more.

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54C4250490AE3A15BBAD144F0F663A05

Great location to stay in downtown Denver.

Great place to stay in downtown Denver. Close to 16th and the walking area. Walking distance to Coors Stadium. Would stay here again. Bike rentals across the street. Lots of fun. Great bars and restaurants near by. The manager's open bar in the evening is great, plus the free breakfast is a huge plus. Be careful of the internet chargers. We had 3 iPads and were charged 3 fees each day per device. Notified front desk and they corrected the problem right away. LOVE IT!! Great staff and even though I thought the parking was $29 a day, it was still a good deal out of all the hotels downtown. The room with the King bed had a small living space area, we were 4,but the bed was great. My boys said the sleeper sofa was not (but they are spoiled about having a bed). I will stay here again but just book further in advance to make sure we have a 2 bed room.

Great location to stay in downtown Denver. Great place to stay in downtown Denver. Close to 16th and the walking area. Walking distance to Coors Stadium. Would stay here again. Bike rentals across the street. Lots of fun. Great bars and restaurants near by. The manager's open bar in the evening is great, plus the free breakfast is a huge plus. Be careful of the internet chargers. We had 3 iPads and were charged 3 fees each day per device. Notified front desk and they corrected the problem right away. LOVE IT!! Great staff and even though I thought the parking was $29 a day, it was still a good deal out of all the hotels downtown. The room with the King bed had a small living space area, we were 4,but the bed was great. My boys said the sleeper sofa was not (but they are spoiled about having a bed). I will stay here again but just book further in advance to make sure we have a 2 bed room.

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13D0FCC52714E8A860231F56F075DFB9

Very Clean

This place was the best. Friendly employees, super clean, good breakfast, & rider friendly. What more can you ask for?

Very Clean This place was the best. Friendly employees, super clean, good breakfast, & rider friendly. What more can you ask for?

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62951E5E0B61D628905133E17103C941

Not if you're attending a convention downtown

I made a mistake of choosing this hotel over the Grand Hyatt next to the convention center downtown. Nothing wrong with the rooms or the property. But expect a 15 minute and 25-30$ taxi ride each way to and from the convention center. Adds up. More suitable for a family kind of place with kids going to Sea World than a business person's choice.

Not if you're attending a convention downtown I made a mistake of choosing this hotel over the Grand Hyatt next to the convention center downtown. Nothing wrong with the rooms or the property. But expect a 15 minute and 25-30$ taxi ride each way to and from the convention center. Adds up. More suitable for a family kind of place with kids going to Sea World than a business person's choice.

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E5244698A6526C73B71BCB1207737419

Showing her age...

Having stayed at this hotel 25 years ago and again just recently for a wedding we were in town for I can say that the rooms could use a facelift. They were certainly nice and clean but the feeling is not that of a 21st century hotel. The hotel does not offer complimentary wi-fi which is very old school in my opinion. (It is available for a fee.) Room service for breakfast was going to cost $35 plus so my husband ran downstairs to the Coney Island (on the hotel premises) and picked up 2 fabulous morning meals for less than $10. Mmmm. Breakfast in bed. We did not eat in any of the hotel restaurants so I cannot comment on them. The lobby bar was nice but service was rather slow even though it was not busy. So I would say that our stay here was just so-so, not real memorable. I would probably suggest this hotel for those attending downtown Detroit events but not for a fun weekend get-away.

Showing her age... Having stayed at this hotel 25 years ago and again just recently for a wedding we were in town for I can say that the rooms could use a facelift. They were certainly nice and clean but the feeling is not that of a 21st century hotel. The hotel does not offer complimentary wi-fi which is very old school in my opinion. (It is available for a fee.) Room service for breakfast was going to cost $35 plus so my husband ran downstairs to the Coney Island (on the hotel premises) and picked up 2 fabulous morning meals for less than $10. Mmmm. Breakfast in bed. We did not eat in any of the hotel restaurants so I cannot comment on them. The lobby bar was nice but service was rather slow even though it was not busy. So I would say that our stay here was just so-so, not real memorable. I would probably suggest this hotel for those attending downtown Detroit events but not for a fun weekend get-away.

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E6B04C8CB2E3C12023D970D29A05DB20

great location in Japantown

In a nice location within Japantown. Makes shopping and dining very convenient. The rooms are a little bit dated though and on the smallish side. With 2 twin beds, you are within a few inches of the window on one side and the bathroom entrance on the other...by the way, the bathroom has no doors seperating the vanity area and the bed (due to lack of space) so if one person needs to use the bathroom, well, the entire room light is turned on. Better suited for a single bed (? have doors on bathroom). A very interesting setup is that the balcony is shared with some other guest next door (no divide) so if they decide to hang outside their/your balcony and your bed is within a few inches of the balcony door, well guess what...you can hear the entire conversation. Luckily, our balcony neighbors called it quit at an early hour, so no major disturbance for us, but I can see if this could be a problem. If I had a noisy neighbor, this could easily have been a 2 star rating. In their defense, I'm not sure if this setup is throughout the hotel or are we just unlucky to get this type of room...might want to ask when checking in. Parking is very convenient. Room was clean and well maintained.

great location in Japantown In a nice location within Japantown. Makes shopping and dining very convenient. The rooms are a little bit dated though and on the smallish side. With 2 twin beds, you are within a few inches of the window on one side and the bathroom entrance on the other...by the way, the bathroom has no doors seperating the vanity area and the bed (due to lack of space) so if one person needs to use the bathroom, well, the entire room light is turned on. Better suited for a single bed (? have doors on bathroom). A very interesting setup is that the balcony is shared with some other guest next door (no divide) so if they decide to hang outside their/your balcony and your bed is within a few inches of the balcony door, well guess what...you can hear the entire conversation. Luckily, our balcony neighbors called it quit at an early hour, so no major disturbance for us, but I can see if this could be a problem. If I had a noisy neighbor, this could easily have been a 2 star rating. In their defense, I'm not sure if this setup is throughout the hotel or are we just unlucky to get this type of room...might want to ask when checking in. Parking is very convenient. Room was clean and well maintained.

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C07CFA57B4679E165BF4CEEDF286B383

Friendly and quiet hotel

We have stayed here several times and have never been disappointed with the rooms or the service. Everyone is very friendly and actually talks to you--rooms are clean and modern--good breakfast and pleasant surroundings. Only negative-the bathroom was on the small side!

Friendly and quiet hotel We have stayed here several times and have never been disappointed with the rooms or the service. Everyone is very friendly and actually talks to you--rooms are clean and modern--good breakfast and pleasant surroundings. Only negative-the bathroom was on the small side!

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C7519A85C4E1AB1C5D20F0F57024E8BA

Very nice hotel

My husband and I spent 2 nights at the Baltimore Marriott Waterfront in a standard room. The room was clean and comfortable. Even though we didn't have a "room with a view" the view was still good - overlooking part of the city and part of the Inner Harbor. The staff were wonderful - very friendly and helpful. Check-in took longer than most as we to wait in line at least 15 minutes to gain access to the counter. There were only 2 staff people registering guests and a long line that extended into the lobby. Even though the hotel was full, the elevators were fast with the longest wait just seconds. The hotel charges for internet connection in the room - which is really an out-of-date practice and the parking is $26 a day self-parking and $40 a day valet. Since our reservation was secured through Priceline we felt we received a good value.

Very nice hotel My husband and I spent 2 nights at the Baltimore Marriott Waterfront in a standard room. The room was clean and comfortable. Even though we didn't have a "room with a view" the view was still good - overlooking part of the city and part of the Inner Harbor. The staff were wonderful - very friendly and helpful. Check-in took longer than most as we to wait in line at least 15 minutes to gain access to the counter. There were only 2 staff people registering guests and a long line that extended into the lobby. Even though the hotel was full, the elevators were fast with the longest wait just seconds. The hotel charges for internet connection in the room - which is really an out-of-date practice and the parking is $26 a day self-parking and $40 a day valet. Since our reservation was secured through Priceline we felt we received a good value.

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B3DE46C9297826BFF63D77B212CC588D

Royal Treatment

This is a boutique hotel in Manhattan that does everything right. As much as I like to stay in trendy hotels, there's often an air of pretentiousness. Not so at The Royalton! Everyone, from the doormen to housekeeping, was friendly and welcoming. You get the feeling that your comfort is their main concern. The check in and check out process was very smooth and the woman checking us in was very nice and super-efficient. We walked by the front desk a few tmes during our visit and she would say hello and ask how everything was going. I loved the room decor...modern and minimalist, but with attention to detail like complimentary use of iPad/Internet access, candles, throw blanket, flatscreen TV with tilt mount, plenty of lighting, lots of drawers and closet space, vanity with seat in bathroom, working climate control, three telephones, mini-bar (you don't get charged when you move things inside the refrigerator if you want to store your own items), and a great fitness center with water cooler, fresh fruit, and headphones. Just writing this makes me want to go back soon. Even though I like to try different hotels in the city, this is one I am going to have to repeat.

Royal Treatment This is a boutique hotel in Manhattan that does everything right. As much as I like to stay in trendy hotels, there's often an air of pretentiousness. Not so at The Royalton! Everyone, from the doormen to housekeeping, was friendly and welcoming. You get the feeling that your comfort is their main concern. The check in and check out process was very smooth and the woman checking us in was very nice and super-efficient. We walked by the front desk a few tmes during our visit and she would say hello and ask how everything was going. I loved the room decor...modern and minimalist, but with attention to detail like complimentary use of iPad/Internet access, candles, throw blanket, flatscreen TV with tilt mount, plenty of lighting, lots of drawers and closet space, vanity with seat in bathroom, working climate control, three telephones, mini-bar (you don't get charged when you move things inside the refrigerator if you want to store your own items), and a great fitness center with water cooler, fresh fruit, and headphones. Just writing this makes me want to go back soon. Even though I like to try different hotels in the city, this is one I am going to have to repeat.

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CE46F33BB0CA3CAFB33B9F7FCF95E9EA

Love it...

We checked in yesterday for a 2 day conference...they welcomed us & our pets without any problems...every worker I met acknowledged us & helped us find spots for our pets to run around...amazed with the customer service & the room...housekeeping checked on us if we needed anything...so far having a great experience...only complaint is foood...wayy too expensive...but what do you expect if you are just a few feet away from Universal Studios

Love it... We checked in yesterday for a 2 day conference...they welcomed us & our pets without any problems...every worker I met acknowledged us & helped us find spots for our pets to run around...amazed with the customer service & the room...housekeeping checked on us if we needed anything...so far having a great experience...only complaint is foood...wayy too expensive...but what do you expect if you are just a few feet away from Universal Studios

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A139787E0ACAEB1158C17F3509841E4F

Average Stay

Better breakfast choices, Cable channels are very poor quality and not a very good selection... There are no PPV options all though they are comercialized by the DTV system...

Average Stay Better breakfast choices, Cable channels are very poor quality and not a very good selection... There are no PPV options all though they are comercialized by the DTV system...

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6ED8D9BF66973E1DBA8F8C6193B2C462

Oasis in the Tenderloin

Stayed the weekend of the US Open in June. This place had the best combination of price, location and atmosphere. As their website says, this place is not for everyone, but it definitely worked for us.

Oasis in the Tenderloin Stayed the weekend of the US Open in June. This place had the best combination of price, location and atmosphere. As their website says, this place is not for everyone, but it definitely worked for us.

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176DF2979D6C0F9913EB13D53755723D

Good Location!

Stayed here on the weekend of 8/24. This is a great location and i was able to get a deal through a travel site. These is a bar and coffee shop in the lobby. The rooms do not have fridges in them. But if you had a small cooler you would not be out of place. The bath room is small and has no vanity to put your toiletries. Our room had a great view. On the 22nd floor there is a longe area and it has a great view of the city. Because of location i woul stay here again.

Good Location! Stayed here on the weekend of 8/24. This is a great location and i was able to get a deal through a travel site. These is a bar and coffee shop in the lobby. The rooms do not have fridges in them. But if you had a small cooler you would not be out of place. The bath room is small and has no vanity to put your toiletries. Our room had a great view. On the 22nd floor there is a longe area and it has a great view of the city. Because of location i woul stay here again.

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EA3BC65C970837419F8A4B57B284CC41

Intimate, Great Location and Beautiful New Hotel!!!

I booked this hotel for Marathon weekend in Chicago. The Hotel is small they only have 60 some rooms the location was prime just a couple of blocks from the marathon start, navy pier and michigan ave. I have stayed at the Four-Season and Peninusla Before and they are wonderful but there is something about a small hotel. Ilana knew my name and greeted me by my last name evertime I walked inn. Hello! this was a firt time for me where they actually knew my name. I highly suggest this place it was reasonbly priced the rooms and furniture are up to date and on par with other 5 star hotels in chicago. the mini bar was well stocked and the mini bottle of Patron was a nice touch. The ivy is probably one of the best hotels in chicago, from the location to the in room menus and let's not forget to order the short rib sliders!!! I will be back. Thanks again

Intimate, Great Location and Beautiful New Hotel!!! I booked this hotel for Marathon weekend in Chicago. The Hotel is small they only have 60 some rooms the location was prime just a couple of blocks from the marathon start, navy pier and michigan ave. I have stayed at the Four-Season and Peninusla Before and they are wonderful but there is something about a small hotel. Ilana knew my name and greeted me by my last name evertime I walked inn. Hello! this was a firt time for me where they actually knew my name. I highly suggest this place it was reasonbly priced the rooms and furniture are up to date and on par with other 5 star hotels in chicago. the mini bar was well stocked and the mini bottle of Patron was a nice touch. The ivy is probably one of the best hotels in chicago, from the location to the in room menus and let's not forget to order the short rib sliders!!! I will be back. Thanks again

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B7A1306DD13FC022F28066C87793F6CA

Excellent hotel - give it a go!

Excellent hotel, everything we hoped for for the price. Room was easily big enough for 4 adults and had everything we needed. 28th floor room but no problem with the lift as we were up early and often back latish. Very quiet. Staff were very friendly and helpful. Breakfast was excellent, especialy the pancake maker! Again, because we were up early we often came down as breakfast room opened so no queues at all. About 10 minutes walk from the centre of Times Square (heading north) or 34th Street and Penn Station (heading south). Free use of computers in the hotel and free WiFi.

Excellent hotel - give it a go! Excellent hotel, everything we hoped for for the price. Room was easily big enough for 4 adults and had everything we needed. 28th floor room but no problem with the lift as we were up early and often back latish. Very quiet. Staff were very friendly and helpful. Breakfast was excellent, especialy the pancake maker! Again, because we were up early we often came down as breakfast room opened so no queues at all. About 10 minutes walk from the centre of Times Square (heading north) or 34th Street and Penn Station (heading south). Free use of computers in the hotel and free WiFi.

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509C00A007C40666AB447047F8790BEE

A room with a view

This is not a fancy hotel nor its location is perfect, but it’s clean, comfortable and offers excellent value, and an excellent view. Rooms are spacious, which is a privilege in New York. This Affinia Hotels, they deliver, not very fancy, a sort of “Ikea” elegance. Properties, although well kept are a bit worn, but rooms are spacious and comfortable. I stayed before at the Affinia 50 and I also was given a very spacious room, I think it was a one bedroom suite. This time I stayed at the Junior Skyline Suite and it had a fantastic view, and it was very spacious and it even had a kitchenette. Location-wise, nothing out of the ordinary, the area seems up and coming. Better still than the shady areas around Penn station or the hustle and bustle of Times Square. Now for the goodies: the view. Definitively one of the most impressive views I’ve had in my multiple trips to New York. I’ve stayed before in high-rise hotels and in fancy hotels with views of St. Patrick’s cathedral, but none had the view as I had from this hotel. As mentioned before my room had views of the East River and towards the Chrysler building, including all of midtown, and it was fantastic. Not recommended for those with fear of heights though, I think the winds make the building shake a little bit which gives and odd sensation if you’re not used to it. Overall, good value for money, a clean and comfortable place to sleep and a wonderful view of the city.

A room with a view This is not a fancy hotel nor its location is perfect, but it’s clean, comfortable and offers excellent value, and an excellent view. Rooms are spacious, which is a privilege in New York. This Affinia Hotels, they deliver, not very fancy, a sort of “Ikea” elegance. Properties, although well kept are a bit worn, but rooms are spacious and comfortable. I stayed before at the Affinia 50 and I also was given a very spacious room, I think it was a one bedroom suite. This time I stayed at the Junior Skyline Suite and it had a fantastic view, and it was very spacious and it even had a kitchenette. Location-wise, nothing out of the ordinary, the area seems up and coming. Better still than the shady areas around Penn station or the hustle and bustle of Times Square. Now for the goodies: the view. Definitively one of the most impressive views I’ve had in my multiple trips to New York. I’ve stayed before in high-rise hotels and in fancy hotels with views of St. Patrick’s cathedral, but none had the view as I had from this hotel. As mentioned before my room had views of the East River and towards the Chrysler building, including all of midtown, and it was fantastic. Not recommended for those with fear of heights though, I think the winds make the building shake a little bit which gives and odd sensation if you’re not used to it. Overall, good value for money, a clean and comfortable place to sleep and a wonderful view of the city.

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8958C7CDBA2E376A3ED0C714EF577959

Agree with dated rooms, great staff!

It's always a tad uncomfortable to stay at a hotel that's near a major medical center. This hotel is very near John Hopkins medical center so many guests seem to be there for treatment or medical appointments. I was in the area for work and this was the most convenient hotel. The facility and rooms are dated apart from the sleep number bed which was very comfortable. If there were options, I'm not sure I'd choose this hotel. But the staff was very pleasant and helpful. I had forgotten a charger for my phone and a staff member offered to share his to help me out. The restaurant was closed while I was there but you could get food in the lounge.

Agree with dated rooms, great staff! It's always a tad uncomfortable to stay at a hotel that's near a major medical center. This hotel is very near John Hopkins medical center so many guests seem to be there for treatment or medical appointments. I was in the area for work and this was the most convenient hotel. The facility and rooms are dated apart from the sleep number bed which was very comfortable. If there were options, I'm not sure I'd choose this hotel. But the staff was very pleasant and helpful. I had forgotten a charger for my phone and a staff member offered to share his to help me out. The restaurant was closed while I was there but you could get food in the lounge.

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7E57928FA3C1539750C8321A63B794B7

Great hotel - disappointing restaurants

Great room on the 7th floor overlooking the market and the bay. The room and bath were large, impeccably cleaned, comfortably furnished and for the most part quiet (some may be disturbed by early morning traffic on the nearby Alaskan Way). The staff was friendly, efficient and responsive to our needs. Unfortunately, the restaurants do not live-up to the standards set by the hotel

Great hotel - disappointing restaurants Great room on the 7th floor overlooking the market and the bay. The room and bath were large, impeccably cleaned, comfortably furnished and for the most part quiet (some may be disturbed by early morning traffic on the nearby Alaskan Way). The staff was friendly, efficient and responsive to our needs. Unfortunately, the restaurants do not live-up to the standards set by the hotel

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F3FFF43F3AB5BB7FF7373E199325C82A

low end sheraton, but good service

Although this sheraton is certainly not bad, in my view it is a low end sheraton. It looks like an older hotel, but it is clean. My one night stay was ok. The night before, I seemed that the hotel was fully booked. I arrived at 2.30PM and no room was available yet. This is no problem of-course as official check-in is at 3.00PM, however even at 3.30PM my room was not available yet. When they, some minutes later assigned a room and I came into my room, they were still in the process of cleaning. As this was done in a rush, they forgot for example to put soap, shampoo etc. in my bathroom. At the reception desk, they offered me free parking because I had to wait for my room, which was a nice gesture. (however I think everyone got this free parking because the gate to close the parkinglot was never functioning). The rooms are typically sheraton, and I don't have any specific comments. There are however only 2 elevators in the hotel, which could cause some wait. (minutes) The hotel is well located near the highway and a 15 minutes walk (5 minutes drive) to a shopping center. As I expect the issue with the room assignments was only because of a full house the night before, and they solved the issue well by the free parkingticket, I rate it very good. This is also due to the free lemonade in the reception area and the friendly staff.

low end sheraton, but good service Although this sheraton is certainly not bad, in my view it is a low end sheraton. It looks like an older hotel, but it is clean. My one night stay was ok. The night before, I seemed that the hotel was fully booked. I arrived at 2.30PM and no room was available yet. This is no problem of-course as official check-in is at 3.00PM, however even at 3.30PM my room was not available yet. When they, some minutes later assigned a room and I came into my room, they were still in the process of cleaning. As this was done in a rush, they forgot for example to put soap, shampoo etc. in my bathroom. At the reception desk, they offered me free parking because I had to wait for my room, which was a nice gesture. (however I think everyone got this free parking because the gate to close the parkinglot was never functioning). The rooms are typically sheraton, and I don't have any specific comments. There are however only 2 elevators in the hotel, which could cause some wait. (minutes) The hotel is well located near the highway and a 15 minutes walk (5 minutes drive) to a shopping center. As I expect the issue with the room assignments was only because of a full house the night before, and they solved the issue well by the free parkingticket, I rate it very good. This is also due to the free lemonade in the reception area and the friendly staff.

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B595D48E627F475EBC44655A1222B97F

Boston Marathon Weekend

We stayed at The Back Bay Hotel for the Boston Marathon weekend. The hotel was very pleasant, and extremely convenient for race activities. The hotel is a five minute walk from two T stops (Green Line or Orange Line) and well located for general tourist attractions.The rooms were small but well appointed. The bathrooms were fine - no issues. What I felt was exceptional was the level of service at the hotel, from the doorman to the restaurant staff to the front desk. Front Office Manager Seth Thomas was particularly helpful to us and to the other runners. I would highly recommend The Back Bay Hotel to anyone looking for a convenient place to stay during the marathon. The only negatives I can comment on were that the (free) wifi was sometimes iffy and there was no coffee maker in the room.

Boston Marathon Weekend We stayed at The Back Bay Hotel for the Boston Marathon weekend. The hotel was very pleasant, and extremely convenient for race activities. The hotel is a five minute walk from two T stops (Green Line or Orange Line) and well located for general tourist attractions.The rooms were small but well appointed. The bathrooms were fine - no issues. What I felt was exceptional was the level of service at the hotel, from the doorman to the restaurant staff to the front desk. Front Office Manager Seth Thomas was particularly helpful to us and to the other runners. I would highly recommend The Back Bay Hotel to anyone looking for a convenient place to stay during the marathon. The only negatives I can comment on were that the (free) wifi was sometimes iffy and there was no coffee maker in the room.

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