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830E7C735C636D96669B005A759D81C1

Comfort & Location in San Francisco

My wife and I visited the Marriott at the end of a cruise across the Pacific and spent two days prior to flying home. We cannot praise the attitude of the staff here enough, who made us welcome especially getting off the ship at 10am in the morning and being offered a choice of room for immediate check in .The room was excellent with a lovely comfortable bed and big flat screen tv. Due to the excellent location of the hotel we did not dine in at the hotel as we were spoilt for choice with restaurants. We took advantage of the complementary airline check in facility the hotel offered and our check out was as smooth as our check in. A very pleasant two night stay

Comfort & Location in San Francisco My wife and I visited the Marriott at the end of a cruise across the Pacific and spent two days prior to flying home. We cannot praise the attitude of the staff here enough, who made us welcome especially getting off the ship at 10am in the morning and being offered a choice of room for immediate check in .The room was excellent with a lovely comfortable bed and big flat screen tv. Due to the excellent location of the hotel we did not dine in at the hotel as we were spoilt for choice with restaurants. We took advantage of the complementary airline check in facility the hotel offered and our check out was as smooth as our check in. A very pleasant two night stay

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ADFF51F12E82531E21342C70E55725AA

Fire hazard

The room had wall paper peeling off. The outlets were overloaded and some of them were loose in the wall leaving a definite fire hazard. Check in and out were not simple processes, partly due to the computers. Pipes were broken making use of restrooms prior to check in impossible. The only reason this hotel was used was because it is right next to Fenway park. I have accomplished my goal of seeing a ball game at this park. If I were to see another in the future, I would prefer to use another hotel and take the train for the simple fact that it was severely lacking and sleep did not come easy with the worry of the room catching fire. Simple amenities would help some. For instance, tv's where the channels were received as they are listed. Tv with AV inputs. Mainly, wallpaper should be on the wall.

Fire hazard The room had wall paper peeling off. The outlets were overloaded and some of them were loose in the wall leaving a definite fire hazard. Check in and out were not simple processes, partly due to the computers. Pipes were broken making use of restrooms prior to check in impossible. The only reason this hotel was used was because it is right next to Fenway park. I have accomplished my goal of seeing a ball game at this park. If I were to see another in the future, I would prefer to use another hotel and take the train for the simple fact that it was severely lacking and sleep did not come easy with the worry of the room catching fire. Simple amenities would help some. For instance, tv's where the channels were received as they are listed. Tv with AV inputs. Mainly, wallpaper should be on the wall.

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83D4DC427EA9F312D9DE988A9FD1C486

Great Hospitality and Atmosphere

My husband and I had a wonderful stay at Eventi in New York. It was a great location,and the staff is so professional and met our every wish. The room is so comfortable from the bed to the little details. Love every detail, the lights, the outlets for phones and computers that are strategically placed and suprisingly we didn't hear the NY noise like many other hotels. The wine hour was a nice touch...can't wait to stay there again!

Great Hospitality and Atmosphere My husband and I had a wonderful stay at Eventi in New York. It was a great location,and the staff is so professional and met our every wish. The room is so comfortable from the bed to the little details. Love every detail, the lights, the outlets for phones and computers that are strategically placed and suprisingly we didn't hear the NY noise like many other hotels. The wine hour was a nice touch...can't wait to stay there again!

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36101C95AFD0C0E8126E41B235FF5BF7

Shabby and Overpriced

Location is the only thing this place has going for it. We had a street side room and it was very noisy. The room was clean but needs a renovation. We get the fact that the hotel is old but it could be a lot nicer for the rates they are charging. The attached restaurant served awesome steaks bur the salad was awful, white lettuce and watery dressing. Certainly not what I expected when ordering a $37 steak. If you want to stay at a hotel in the thick of the bar scene this is it.

Shabby and Overpriced Location is the only thing this place has going for it. We had a street side room and it was very noisy. The room was clean but needs a renovation. We get the fact that the hotel is old but it could be a lot nicer for the rates they are charging. The attached restaurant served awesome steaks bur the salad was awful, white lettuce and watery dressing. Certainly not what I expected when ordering a $37 steak. If you want to stay at a hotel in the thick of the bar scene this is it.

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81A0E592A457F78AC67218AC18BD62AF

Great Location!

This was our second stay (family of 4) within a year at this hotel. We opted for the club level again as it includes access to the club lounge where they serve a continental breakfast and deserts in the evening. Also, the rooms are higher up and there is little to no street noise. The beds were more comfortable than I remembered them to be. The location is ideal; you are close to all access to the Bart, Muni and cable cars. The staff was helpful and welcoming, the room in great condition, loved it. Tips: Parking is expensive ($48). Park one block away at on O’Farrell for $25. Join the Wyndham Rewards club and wireless internet is free for members.

Great Location! This was our second stay (family of 4) within a year at this hotel. We opted for the club level again as it includes access to the club lounge where they serve a continental breakfast and deserts in the evening. Also, the rooms are higher up and there is little to no street noise. The beds were more comfortable than I remembered them to be. The location is ideal; you are close to all access to the Bart, Muni and cable cars. The staff was helpful and welcoming, the room in great condition, loved it. Tips: Parking is expensive ($48). Park one block away at on O’Farrell for $25. Join the Wyndham Rewards club and wireless internet is free for members.

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5F5D0A9E22FA0FA1D9DF7182E5C9F6CB

Perfect location

You just can't get a better location in Times Square. Staff were very nice and made sure we had a better room close to the top! Very clean and comfortable. Would definitely stay again.

Perfect location You just can't get a better location in Times Square. Staff were very nice and made sure we had a better room close to the top! Very clean and comfortable. Would definitely stay again.

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114CB8E8C20302F0F490AC0B495F51E9

Repeat visit: definitely Still cool and attentive.

Just spent 8 nights at this hotel for the second time. It continues to deliver on the hip location (just East of Soho), cool rooms with a modern industrial feel that somehow is still warm and appealing. The staff is very friendly and the free internet, wine and cheese in the evening, continental breakfast in the morning are all "gravy". The restaurant downstairs is being renovated, which cramps the lobby but hopefully will soon be done, and the roof terrace on the 10th floor is indeed a very pleasing asset with a great view of the Manhattan skyline. The price, while not cheap, is probably as good as it gets in this part of the city at this level. Access to the 24 hour gym is a 10 minute walk through the interesting part of Soho.

Repeat visit: definitely Still cool and attentive. Just spent 8 nights at this hotel for the second time. It continues to deliver on the hip location (just East of Soho), cool rooms with a modern industrial feel that somehow is still warm and appealing. The staff is very friendly and the free internet, wine and cheese in the evening, continental breakfast in the morning are all "gravy". The restaurant downstairs is being renovated, which cramps the lobby but hopefully will soon be done, and the roof terrace on the 10th floor is indeed a very pleasing asset with a great view of the Manhattan skyline. The price, while not cheap, is probably as good as it gets in this part of the city at this level. Access to the 24 hour gym is a 10 minute walk through the interesting part of Soho.

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3A5D4240B050F4218E534A04973C9820

Good Location

We had a very large room, a junior suite, which was nicely appointed with a very large bathroom and overlooking the Riverwalk. Joe F., the bellman, provided excellent service and gave us a good tip about eating turkey legs at the Fiesta. We didn't like the fact that there were no additional perks, such as a welcome reception. The parking was very pricey at $30 per night, which we had to accept because the Fiesta crowds made self parking impossible. At checkout, it took a half hour to deliver our car, which is not acceptable when paying for valet parking. If you aren't planning to taking your car out, just self park in the same lot and save $15 per night. There were no chairs or table on the patio, and when we asked if they provide chairs, we were told they were all being used for "upgraded rooms". Having booked a junior suite, we felt these should have been provided to us by request. The front desk personnel were very friendly when we checked in. We were disappointed that a hotel such as this was "pet friendly," which we feel detracts from a four-star property.

Good Location We had a very large room, a junior suite, which was nicely appointed with a very large bathroom and overlooking the Riverwalk. Joe F., the bellman, provided excellent service and gave us a good tip about eating turkey legs at the Fiesta. We didn't like the fact that there were no additional perks, such as a welcome reception. The parking was very pricey at $30 per night, which we had to accept because the Fiesta crowds made self parking impossible. At checkout, it took a half hour to deliver our car, which is not acceptable when paying for valet parking. If you aren't planning to taking your car out, just self park in the same lot and save $15 per night. There were no chairs or table on the patio, and when we asked if they provide chairs, we were told they were all being used for "upgraded rooms". Having booked a junior suite, we felt these should have been provided to us by request. The front desk personnel were very friendly when we checked in. We were disappointed that a hotel such as this was "pet friendly," which we feel detracts from a four-star property.

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8B8C37FA840F7836BC0DCC8D45DA22C9

Ripped off and poor service

I arrived at this hotel before my husband, who had made the booking. He had already phoned them to say he would be delayed, and that I was to be allowed to check in. The man at the desk denied that they had been informed, and made a phone call to my husband to ask if I could check in. He then demanded my credit card before he would let me go to the room. When I got my credit card bill recently, I discovered I was charged €8 for the phone call! I think this is a terrible rip off. We also waited about 20 minutes to be served drinks in the bar. The room was incredibly hot and there was a mouse in it, ugh! Would definitely not stay there again!

Ripped off and poor service I arrived at this hotel before my husband, who had made the booking. He had already phoned them to say he would be delayed, and that I was to be allowed to check in. The man at the desk denied that they had been informed, and made a phone call to my husband to ask if I could check in. He then demanded my credit card before he would let me go to the room. When I got my credit card bill recently, I discovered I was charged €8 for the phone call! I think this is a terrible rip off. We also waited about 20 minutes to be served drinks in the bar. The room was incredibly hot and there was a mouse in it, ugh! Would definitely not stay there again!

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C14E06B9734071E9E6A5EA0A49F1DC0D

Location is everything

This hotel is a terrific little gem. The location right near the theaters, Rockerfeller Center, and a subway entrance is perfect. The atmosphere is hip, the staff exceptionally helpful, and the rooms are good sized for NYC. Complementary coffee and hot chocolate in the AM and wine in the PM is a nice touch. An all around enjoyable experience.

Location is everything This hotel is a terrific little gem. The location right near the theaters, Rockerfeller Center, and a subway entrance is perfect. The atmosphere is hip, the staff exceptionally helpful, and the rooms are good sized for NYC. Complementary coffee and hot chocolate in the AM and wine in the PM is a nice touch. An all around enjoyable experience.

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4D91B38F7768109A23063C2795343D69

This hotel is a great location and view!

Where do you park your car? That was the million dollar question we and three other cars had when we all pulled up to this hotel. But, once you figure out that parking is valet and at the side of the hotel then we were good. The staff was friendly and accommodating. It is New Work City so expect long lines during busy spells. The elevators were slow and packed. And, I was on a very high floor overlooking Bryant Park. When we arrived to our one bedroom efficiency sized room, there was a funny cooked fish smell. We didn't want to go face the elevator traffic again so I decided to inspect the room myself. The room was very clean. The bed was made nicely and couch was neat and pillows were fluffed. But long behold, in my refrigerator was the last guest's crab legs take-out and Snapple drink in the refrigerator. So, instead of making a big stink, we got ready really fast and went downstairs and told the a gentleman at the front desk about it. He called the Housekeeping supervisor and took care of problem immediately. I think he seemed more mad about it, than we did. I think that is good thing... This hotel's room was smaller than any Residence Inn room that I have ever seen. But, was good enough for two people so I can't complain (it's New York City). I saw pots but did not see a stove. But, we didn't need to use it anyway. We ate every meal out in Manhattan! The bed was very comfortable. The bathroom was a decent size. We never got to eat breakfast (the elevator situation is crazy and we woke up in the last hour of the breakfast time frame). And, we asked for a later checkout time so we could go out and get our car out by 2pm.

This hotel is a great location and view! Where do you park your car? That was the million dollar question we and three other cars had when we all pulled up to this hotel. But, once you figure out that parking is valet and at the side of the hotel then we were good. The staff was friendly and accommodating. It is New Work City so expect long lines during busy spells. The elevators were slow and packed. And, I was on a very high floor overlooking Bryant Park. When we arrived to our one bedroom efficiency sized room, there was a funny cooked fish smell. We didn't want to go face the elevator traffic again so I decided to inspect the room myself. The room was very clean. The bed was made nicely and couch was neat and pillows were fluffed. But long behold, in my refrigerator was the last guest's crab legs take-out and Snapple drink in the refrigerator. So, instead of making a big stink, we got ready really fast and went downstairs and told the a gentleman at the front desk about it. He called the Housekeeping supervisor and took care of problem immediately. I think he seemed more mad about it, than we did. I think that is good thing... This hotel's room was smaller than any Residence Inn room that I have ever seen. But, was good enough for two people so I can't complain (it's New York City). I saw pots but did not see a stove. But, we didn't need to use it anyway. We ate every meal out in Manhattan! The bed was very comfortable. The bathroom was a decent size. We never got to eat breakfast (the elevator situation is crazy and we woke up in the last hour of the breakfast time frame). And, we asked for a later checkout time so we could go out and get our car out by 2pm.

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FE7F762FCE3F7F9521E61EC37988B22D

musty, smokey and tired

This hotel had a great location, but you can do much better for the money. The hallways smelled of smoke, dirty elevators, furniture in the lobby was thread bare. The staff was very helpful. The room was large, bed comfortable but the room was so musty and old smoke lingered. If you have any allergies don't stay here!

musty, smokey and tired This hotel had a great location, but you can do much better for the money. The hallways smelled of smoke, dirty elevators, furniture in the lobby was thread bare. The staff was very helpful. The room was large, bed comfortable but the room was so musty and old smoke lingered. If you have any allergies don't stay here!

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B803A77FF4A0FBF41BC445EA61B9CB92

Great hotel, great location

I really enjoyed staying at this Embassy Suites location. It is in close proximity to both Logna Airport and the Airport T station (on the blue line.) There is a hotel shuttle that will take you to and from these locations, although if you wanted to walk to the T station, it would be less than 5 minutes from the hotel. Hertz is also right next door if you needed to rent a car. The hotel was very clean and the rooms were modern. The room I stayed in had a bedroom and living room with a pullout couch, one bathroom (which was accessible from both the bedroom and the living room, which was great), and a mini wetbar/kitchen area. The bathroom was incredibly clean and spacious and they provide you with shampoo, conditioner, body lotion, a bar of soap, and a hair dryer. The wetbar had a sink, refrigerator and coffee maker. The complimentary breakfast was great. They had a huge selection of food, both hot and cold, to choose from. The dining area was also very clean. The service was excellent, as well. I would definitely stay here again. The only problem is that there are no in-room safes. There are safety deposit boxes at the hotel desk, but this was still a big concern (we had called prior to booking, and were told there were in-room safes, but that was not correct.) Overall, though, an awesome place to stay.

Great hotel, great location I really enjoyed staying at this Embassy Suites location. It is in close proximity to both Logna Airport and the Airport T station (on the blue line.) There is a hotel shuttle that will take you to and from these locations, although if you wanted to walk to the T station, it would be less than 5 minutes from the hotel. Hertz is also right next door if you needed to rent a car. The hotel was very clean and the rooms were modern. The room I stayed in had a bedroom and living room with a pullout couch, one bathroom (which was accessible from both the bedroom and the living room, which was great), and a mini wetbar/kitchen area. The bathroom was incredibly clean and spacious and they provide you with shampoo, conditioner, body lotion, a bar of soap, and a hair dryer. The wetbar had a sink, refrigerator and coffee maker. The complimentary breakfast was great. They had a huge selection of food, both hot and cold, to choose from. The dining area was also very clean. The service was excellent, as well. I would definitely stay here again. The only problem is that there are no in-room safes. There are safety deposit boxes at the hotel desk, but this was still a big concern (we had called prior to booking, and were told there were in-room safes, but that was not correct.) Overall, though, an awesome place to stay.

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3A4288523126C8A2A6D50803F427EDAA

Great Location! October 2012

Close to the subway (1/2 block) and a short walk to Central Park or Times Square; this hotel is very well located for all your New York activities. The room we were in was a suite with a King size bed and a pullout sofa. The pullout sofa needs to be upgraded and was not comfortable at all but the room was nice although outdated. Bring extension cords as there are very few outlets available for charging Phones or laptops. Wifi is poor or not available so plan accordingly. For all you coffee lovers there is a Starbucks right across the street. Computers located in the lobby require payment to use.(fail)

Great Location! October 2012 Close to the subway (1/2 block) and a short walk to Central Park or Times Square; this hotel is very well located for all your New York activities. The room we were in was a suite with a King size bed and a pullout sofa. The pullout sofa needs to be upgraded and was not comfortable at all but the room was nice although outdated. Bring extension cords as there are very few outlets available for charging Phones or laptops. Wifi is poor or not available so plan accordingly. For all you coffee lovers there is a Starbucks right across the street. Computers located in the lobby require payment to use.(fail)

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DF5617B9F2C7613A9809A5810C14322F

Great base to explore New York

Family three night break in New York and hotel exceeded all oue expectations. Rooms were clean and well maintained, staff were very helpful and friendly, and it was a great location from which to explore the sights. Excellent value for money and I would recommend it highly.

Great base to explore New York Family three night break in New York and hotel exceeded all oue expectations. Rooms were clean and well maintained, staff were very helpful and friendly, and it was a great location from which to explore the sights. Excellent value for money and I would recommend it highly.

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213A440F8F05FFDAF20FA5E6A79BB267

Room 310

Was there for four days on a business trip, and found the hotel and room to be well above average, if not outstanding. The only thing that might rate it down for me was the cost of valet parking, but I couldn't ask for quicker service to get the car we had. I stayed in room 310, and the view was what seems to be a major theme for my hotel business. I overlooked the air conditioners....again. I can't wait until my hotel stays actually get me a room with a view. That being said, I never overheard any outside noise at all. Even with the air conditioner view, I could see potential with it overlooking the pool at another hotel, but Chicago in March doesn't get that view either! I had some equipment delivered prior to arrival and the front desk staff let me know it was there, and had it delivered to my room. They also made sure that that same equipment was sent back in a timely manner. The desk manager made sure that my Marriot rewards points were applied correctly as well. The room was extremely nice, it had a small full amenity kitchen complete with a stove, dishwasher, large refrigerator, sink and coffee pot. Also included were cooking utensils, knives, and a pitcher. All were clean and easy to find. The bathroom was extremely nice, This room has a full size shower, big enough to dance around in. The sink was outside the actual toilet area, and was in the corner. I could see that being tight for two people, but one could use the kitchen sink and counter. Bed was a standard king, tight sheets, and really not any different than most hotel beds. It had plenty of pillows, but did not have the "MMMMMM wow this is nice" factor that some hotel beds provide. It was comfortable, gave a goods nights sleep, and the sheets weren't wrapped around your head when you woke up. TV was a very nice flat screen, good standard remote, standard cable with HBO. No delay on the cable changes that I had noticed in other hotels. Wi-Fi was good, you also have a modem in the room with the cable included for ethernet. I did notice that modem got a bit hot, but you shouldn't be touching it anyway. The room also included a small basket of tea, coffee and popcorn. Breakfast was excellent and easily accessible. The lady that runs the breakfast is personable and funny, she also keeps a tight ship. Eggs were excellent, and there was a change every day of the secondary entree. Cereal, and oatmeal are also available. The fresh fruit was excellent as well. Location is about 2 blocks from Magnificent Mile, and you can see Lake Michigan from the front door. Being on a business trip, I didn't get to play tourist as much as I would have liked, but most things are within walking distance. The area seemed clean and I never saw any areas that concerned me for my safety, but like anyplace you go, be smart and aware of your surroundings.

Room 310 Was there for four days on a business trip, and found the hotel and room to be well above average, if not outstanding. The only thing that might rate it down for me was the cost of valet parking, but I couldn't ask for quicker service to get the car we had. I stayed in room 310, and the view was what seems to be a major theme for my hotel business. I overlooked the air conditioners....again. I can't wait until my hotel stays actually get me a room with a view. That being said, I never overheard any outside noise at all. Even with the air conditioner view, I could see potential with it overlooking the pool at another hotel, but Chicago in March doesn't get that view either! I had some equipment delivered prior to arrival and the front desk staff let me know it was there, and had it delivered to my room. They also made sure that that same equipment was sent back in a timely manner. The desk manager made sure that my Marriot rewards points were applied correctly as well. The room was extremely nice, it had a small full amenity kitchen complete with a stove, dishwasher, large refrigerator, sink and coffee pot. Also included were cooking utensils, knives, and a pitcher. All were clean and easy to find. The bathroom was extremely nice, This room has a full size shower, big enough to dance around in. The sink was outside the actual toilet area, and was in the corner. I could see that being tight for two people, but one could use the kitchen sink and counter. Bed was a standard king, tight sheets, and really not any different than most hotel beds. It had plenty of pillows, but did not have the "MMMMMM wow this is nice" factor that some hotel beds provide. It was comfortable, gave a goods nights sleep, and the sheets weren't wrapped around your head when you woke up. TV was a very nice flat screen, good standard remote, standard cable with HBO. No delay on the cable changes that I had noticed in other hotels. Wi-Fi was good, you also have a modem in the room with the cable included for ethernet. I did notice that modem got a bit hot, but you shouldn't be touching it anyway. The room also included a small basket of tea, coffee and popcorn. Breakfast was excellent and easily accessible. The lady that runs the breakfast is personable and funny, she also keeps a tight ship. Eggs were excellent, and there was a change every day of the secondary entree. Cereal, and oatmeal are also available. The fresh fruit was excellent as well. Location is about 2 blocks from Magnificent Mile, and you can see Lake Michigan from the front door. Being on a business trip, I didn't get to play tourist as much as I would have liked, but most things are within walking distance. The area seemed clean and I never saw any areas that concerned me for my safety, but like anyplace you go, be smart and aware of your surroundings.

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1156A32FA5EFC174477DBFCEC8612484

A Lovely Stay

The front desk staff was welcoming and helpful, my room was large and well appointed, the bath products were great, and the property was well maintained and clean. The front desk staff made a reservation for me at the Island Creek Oyster Bar and then called to confirm the reservation and slipped a confirmation note under my door. I would highly recommend this hotel to anyone.

A Lovely Stay The front desk staff was welcoming and helpful, my room was large and well appointed, the bath products were great, and the property was well maintained and clean. The front desk staff made a reservation for me at the Island Creek Oyster Bar and then called to confirm the reservation and slipped a confirmation note under my door. I would highly recommend this hotel to anyone.

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1134E76DB8EBC2E854533F336275CB6D

a good Hyatt

Beautiful modern building with internal balconies and panoramic elevator. Functional and totally silent room except the noises of pipings of shower water of the nearby room. Sports bar with good atmosphere. Very smiling staff. Too small and fast-overpopulated swimming pool. Internet and business center paying (very annoying for a Hyatt hotel). Good foods. Off-centered hotel of Denver in a calm district of offices, but with fast access to nearest highways.

a good Hyatt Beautiful modern building with internal balconies and panoramic elevator. Functional and totally silent room except the noises of pipings of shower water of the nearby room. Sports bar with good atmosphere. Very smiling staff. Too small and fast-overpopulated swimming pool. Internet and business center paying (very annoying for a Hyatt hotel). Good foods. Off-centered hotel of Denver in a calm district of offices, but with fast access to nearest highways.

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EE8B70C8A47DC56631235134C38BBE8B

27th floor at the W

can't get better than that. The room was clean and the room had a hint of an asian theme. Loved it. The View was amazing! Did not have to wait long at all for the elevators and the restaurant/bar downstairs was decent on Saturday night. Location was great close to chinatown and decent restuarants. they had a minibar and ipod docking deck with an alarm clock. The pool and hottub was pretty good too. Starbucks was located right next door. there was a fire station located next door too but never heard the fire trucks maybe being so high up? There is a free car service, we chose to walk and use our own transportation just because it only went up to a 4 mile radius from hotel. Overall no complaints about this hotel very happy and would deffinately stay in this chain again.

27th floor at the W can't get better than that. The room was clean and the room had a hint of an asian theme. Loved it. The View was amazing! Did not have to wait long at all for the elevators and the restaurant/bar downstairs was decent on Saturday night. Location was great close to chinatown and decent restuarants. they had a minibar and ipod docking deck with an alarm clock. The pool and hottub was pretty good too. Starbucks was located right next door. there was a fire station located next door too but never heard the fire trucks maybe being so high up? There is a free car service, we chose to walk and use our own transportation just because it only went up to a 4 mile radius from hotel. Overall no complaints about this hotel very happy and would deffinately stay in this chain again.

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F40B6ABFB1F3DF76AEF6B517F1601861

Hotel was ok

This hotel was in a great location, it really could not have been better. The front desk staff were very nice and helpful. It was handy that there was a free continental breakfast in the mornings. The room was ok, what you would expect for a 2-3 star in north america. It wasn't bad but it wasn't great either. The maid service was not great. We stayed 4 nights and twice we had to ask for our room to be cleaned.

Hotel was ok This hotel was in a great location, it really could not have been better. The front desk staff were very nice and helpful. It was handy that there was a free continental breakfast in the mornings. The room was ok, what you would expect for a 2-3 star in north america. It wasn't bad but it wasn't great either. The maid service was not great. We stayed 4 nights and twice we had to ask for our room to be cleaned.

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AB70A22DAAA3D0A73A21C167F0002293

Perfect for a trip to Universal Studio's

My husband and I stayed here to attend a concert at the Ampitheater on the property of Universal Studio's. We did take the free shuttle (shuttle ends at 9 pm) to Universal Studio's but the second day walked. It is a very short walk, literally across the street which is great. Self-parking and check-in were a breeze. The line for non-Hilton members (even though I am one) was shorter and moved quicker so we chose that. We were on floor 16 and had a wonderful view of Universal Studio's. The bed was so comfortable which was very nice, especially after standing for many hours at the concert. The elevators were a bit slow which was annoying and our faucet leaked, but I rigged it with washcloths and it didn't bother us. I would like to see lotion in the bathrooms instead of mouthwash as well. The room was very spacious. Even had a mini sitting area with desk, lounge chair and lamp that overlooked the window area. Very nice. The room also had a safe. Sweet deal!! We would totally stay here again and may make this concert a yearly thing, if we do, this hotel will be our #1 choice since I am a Hilton Honor member, the location is great and we had a wonderful stay. Oh also, The Champagne Sunday Brunch there looked wonderful and very delicious, we did not have time to eat at it (saw the price, its very reasonable). Enjoy!!

Perfect for a trip to Universal Studio's My husband and I stayed here to attend a concert at the Ampitheater on the property of Universal Studio's. We did take the free shuttle (shuttle ends at 9 pm) to Universal Studio's but the second day walked. It is a very short walk, literally across the street which is great. Self-parking and check-in were a breeze. The line for non-Hilton members (even though I am one) was shorter and moved quicker so we chose that. We were on floor 16 and had a wonderful view of Universal Studio's. The bed was so comfortable which was very nice, especially after standing for many hours at the concert. The elevators were a bit slow which was annoying and our faucet leaked, but I rigged it with washcloths and it didn't bother us. I would like to see lotion in the bathrooms instead of mouthwash as well. The room was very spacious. Even had a mini sitting area with desk, lounge chair and lamp that overlooked the window area. Very nice. The room also had a safe. Sweet deal!! We would totally stay here again and may make this concert a yearly thing, if we do, this hotel will be our #1 choice since I am a Hilton Honor member, the location is great and we had a wonderful stay. Oh also, The Champagne Sunday Brunch there looked wonderful and very delicious, we did not have time to eat at it (saw the price, its very reasonable). Enjoy!!

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D14F29E54E0CFEE7E7E7C14DFC3838E8

Great hotel in NYC

I stayed at the Distrikt Hotel for three nights in February and I loved it. The room (#3005) was clean and comfortable, and bug-free! (I checked every night). The shower was very clean and the water was hot. The heat worked well and was easy to adjust. The staff suggested a cozy Italian restaurant for dinner (Gallo Nero), and it was a good suggestion. I would gladly stay again!

Great hotel in NYC I stayed at the Distrikt Hotel for three nights in February and I loved it. The room (#3005) was clean and comfortable, and bug-free! (I checked every night). The shower was very clean and the water was hot. The heat worked well and was easy to adjust. The staff suggested a cozy Italian restaurant for dinner (Gallo Nero), and it was a good suggestion. I would gladly stay again!

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3B4D7A7A0B48EC86DDEC4BBDD63BE759

Marvelous location and good size rooms

Stayed here for a total of 5 nights and loved it! It was a combination couple trip, followed by business. What a great location, near Grand Central, within walking distance of Empire State Building, and not far from Times Square too. I was nervous about what to expect with the size of the room since I'd heard horror stories of tiny shoebox rooms in NYC, but this was an average sized room with a king bed and plenty of additional space. The rates were great for the weekend, but MUCH higher on weeknights as each day's rate can differ DRASTICALLY! On the downside was the bathroom...there was only a pedestal sink with very little space for anything. The glass shelf above the toilet did help, but I had to basically unpack my toiletry bag to be able to have what I needed handy (it's a very narrow shelf). Also no coffee pot in the room, but I went to the coffee shop next door and the other across the street (no shortage of shops around that area!)

Marvelous location and good size rooms Stayed here for a total of 5 nights and loved it! It was a combination couple trip, followed by business. What a great location, near Grand Central, within walking distance of Empire State Building, and not far from Times Square too. I was nervous about what to expect with the size of the room since I'd heard horror stories of tiny shoebox rooms in NYC, but this was an average sized room with a king bed and plenty of additional space. The rates were great for the weekend, but MUCH higher on weeknights as each day's rate can differ DRASTICALLY! On the downside was the bathroom...there was only a pedestal sink with very little space for anything. The glass shelf above the toilet did help, but I had to basically unpack my toiletry bag to be able to have what I needed handy (it's a very narrow shelf). Also no coffee pot in the room, but I went to the coffee shop next door and the other across the street (no shortage of shops around that area!)

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FAF9F437EF2DE7CEE6E0AB9F9BA6101A

Did not get what was promised.

Made reservations at Government Leasure rate on website, which site stated that the rate included breakfast for two. Upon arrival at hote, I was told that that rate did not include breakfast. There was lots of adjacent room noise, TV and talking.

Did not get what was promised. Made reservations at Government Leasure rate on website, which site stated that the rate included breakfast for two. Upon arrival at hote, I was told that that rate did not include breakfast. There was lots of adjacent room noise, TV and talking.

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E8332C32E22682CBA4C815898C7C8CC1

Modest Small Hotel near Universal Studios

The BLVD Hotel is in Studio City on Ventura Blvd. It's very close to 101 Freeway and near Universal Studios. Our room faced Ventura Blvd & Freeway so had significant street & freeway noise. Rooms with odd numbers face away from street & freeway. It had nice TV with DirecTV. The king size bed was comfortable. The bathrooms only has a shower, no tub. Our hair dryer didn't work. There is free WiFi in room, but ours was slow and only worked in corner of room. WiFi was available in lobby.There was a party in room next to us till 3 am, and sound carries easily in this hotel. Parking is $15, but some free parking on street in front of hotel. Little bar and breakfast area in lobby (continental). Very small indoor-outdoor pool off of parking lot under hotel. Refrigerator & microwave in room. Coffee in room. People were nice. With air conditioner running street noise not so bad. Modest hotel but clean & comfortable.

Modest Small Hotel near Universal Studios The BLVD Hotel is in Studio City on Ventura Blvd. It's very close to 101 Freeway and near Universal Studios. Our room faced Ventura Blvd & Freeway so had significant street & freeway noise. Rooms with odd numbers face away from street & freeway. It had nice TV with DirecTV. The king size bed was comfortable. The bathrooms only has a shower, no tub. Our hair dryer didn't work. There is free WiFi in room, but ours was slow and only worked in corner of room. WiFi was available in lobby.There was a party in room next to us till 3 am, and sound carries easily in this hotel. Parking is $15, but some free parking on street in front of hotel. Little bar and breakfast area in lobby (continental). Very small indoor-outdoor pool off of parking lot under hotel. Refrigerator & microwave in room. Coffee in room. People were nice. With air conditioner running street noise not so bad. Modest hotel but clean & comfortable.

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80676F70E60AE33D655FA020CB2C9D3B

Great location with a great price

We stayed for just under a week and I was very happy. Yes the rooms are small but the location couldn't have been better. It was near almost all the sights and we got to have a great walk around New York City. It was also near the starting points of day tours we had chosen to do; so very convenient all up. I found the reception helpful and very friendly. Also it was the first hotel in North America I had been in where I finally had enough racks and shelves to put all my bathroom gear, and that is saying something considering how tiny the bathroom was. It is a little dark inside the corridors and it's not the flashiest place but when you consider the location and the price it's going for compared to similarly located hotels you can't go wrong. On top of that despite the location the rooms are very quite so you will get a good nights sleep. It is functional and suited for the avid tourist. Their lounge with free wifi, very handy.

Great location with a great price We stayed for just under a week and I was very happy. Yes the rooms are small but the location couldn't have been better. It was near almost all the sights and we got to have a great walk around New York City. It was also near the starting points of day tours we had chosen to do; so very convenient all up. I found the reception helpful and very friendly. Also it was the first hotel in North America I had been in where I finally had enough racks and shelves to put all my bathroom gear, and that is saying something considering how tiny the bathroom was. It is a little dark inside the corridors and it's not the flashiest place but when you consider the location and the price it's going for compared to similarly located hotels you can't go wrong. On top of that despite the location the rooms are very quite so you will get a good nights sleep. It is functional and suited for the avid tourist. Their lounge with free wifi, very handy.

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561CDECF621EFC001E97ED1934676669

good experience

We had (3) families staying at the hotel this past weekend. I really enjoyed the central location, the clean, decent sized rooms, that they offer fill your own bottled water, the staff was great, and the downstairs communal room was nice too. An added bonus was the chair in our room doubled as a pull out sofa so that my 3 year old could use it. My only complaint is that my brother stayed on the third floor and his room (although we all got kitchenette rooms) was MUCH smaller than ours and it reeked of smoke. I would stay here again though.

good experience We had (3) families staying at the hotel this past weekend. I really enjoyed the central location, the clean, decent sized rooms, that they offer fill your own bottled water, the staff was great, and the downstairs communal room was nice too. An added bonus was the chair in our room doubled as a pull out sofa so that my 3 year old could use it. My only complaint is that my brother stayed on the third floor and his room (although we all got kitchenette rooms) was MUCH smaller than ours and it reeked of smoke. I would stay here again though.

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5ADFAB6B027E62E72C28BBF322E88A48

Good Location, outdated hotel

This hotel has the best location, infromt of Penn Station, near New York hotspot, thats it. dont expect anything else, breaksfat really bad , i got it FOC but after my first visit i just did not bother to come back as the room where they serve the breakfast really small and dirty, and the table where they display the pastry just next to the litter bin, no THANKS~!!!!... the hotel security is zero.....everybody would be able to come to every room as they did not even check your guest card, my God, you could be killed in one of the room,,,,,,Customer service ? i dont even reckon they know what thats mean !!!!!!!! ashame , my friend and I called this hotel a " Station hotel " !! a feeling like you are spending a night at the station, after 10 days ( we have paid in advance ) we decided to move to Hilton at Time Square ( did not even pay more ) .....So, if you want pay a bit more you would be able to stay in clean and a better hotel.... my opinion? I love new york, but i will never ever stay in this hotel anymore!!! Cheers

Good Location, outdated hotel This hotel has the best location, infromt of Penn Station, near New York hotspot, thats it. dont expect anything else, breaksfat really bad , i got it FOC but after my first visit i just did not bother to come back as the room where they serve the breakfast really small and dirty, and the table where they display the pastry just next to the litter bin, no THANKS~!!!!... the hotel security is zero.....everybody would be able to come to every room as they did not even check your guest card, my God, you could be killed in one of the room,,,,,,Customer service ? i dont even reckon they know what thats mean !!!!!!!! ashame , my friend and I called this hotel a " Station hotel " !! a feeling like you are spending a night at the station, after 10 days ( we have paid in advance ) we decided to move to Hilton at Time Square ( did not even pay more ) .....So, if you want pay a bit more you would be able to stay in clean and a better hotel.... my opinion? I love new york, but i will never ever stay in this hotel anymore!!! Cheers

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563A6A8F4B509E1AF742C6BE35CE471F

Best hotel I have ever stayed in!

I have stayed in NYC about 6 times and by far this gem of a hotel was the best by far. I did lots and lots of research before choosing this hotel, which was more expensive than the "budget" hotels but the extra money was well spent. I requested a corner King room the faced the Hudson River and that was exactly what I got. The room was HUGE, clean and very well appointed. The bed was exceptionally comfortable and the room was soundproof enough that I couldn't tell if there was anyone else on the floor. The staff was friendly, helpful and prompt to my request to have the TV looked at as it was not working correctly. Housekeeping was very thorough and my room looked exactly as it did when I checked in on the first day. I ordered room service one evening and within 10 minutes it was at my door. Check in and check out was breeze and the doorman called me a cab when it was time for me to leave. This Hotel is central to all of the city offerings and I could easily walk to where ever I wanted to go to. The lounge looked very inviting, and popular as it was packed every night I was there. I was visiting friends while I was in the city and could easily walk to meet up with them. When I go back to the city I will absolutely choose this hotel again. Five stars insn't enough to describe how happy I was with my stay!

Best hotel I have ever stayed in! I have stayed in NYC about 6 times and by far this gem of a hotel was the best by far. I did lots and lots of research before choosing this hotel, which was more expensive than the "budget" hotels but the extra money was well spent. I requested a corner King room the faced the Hudson River and that was exactly what I got. The room was HUGE, clean and very well appointed. The bed was exceptionally comfortable and the room was soundproof enough that I couldn't tell if there was anyone else on the floor. The staff was friendly, helpful and prompt to my request to have the TV looked at as it was not working correctly. Housekeeping was very thorough and my room looked exactly as it did when I checked in on the first day. I ordered room service one evening and within 10 minutes it was at my door. Check in and check out was breeze and the doorman called me a cab when it was time for me to leave. This Hotel is central to all of the city offerings and I could easily walk to where ever I wanted to go to. The lounge looked very inviting, and popular as it was packed every night I was there. I was visiting friends while I was in the city and could easily walk to meet up with them. When I go back to the city I will absolutely choose this hotel again. Five stars insn't enough to describe how happy I was with my stay!

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7A9CB5D5E45A1669972A28AF2FF1B617

bad motel

Had a reservation and paid in advance, upon arival was charged $2.00 cleaning charge. Went to room 208 key did not work, was sent to room 212. air conditioning was not great but did cool off after being on all day. Went to bed late woke up at 3 in the morning found bed bugs in bed. Went to manager he said we could have another room had a flight at 6 so no help there. Bed bugs are unacceptable and then a neetie attitude from management is terrible. Do Not stay here BED BUGS In Rooms.

bad motel Had a reservation and paid in advance, upon arival was charged $2.00 cleaning charge. Went to room 208 key did not work, was sent to room 212. air conditioning was not great but did cool off after being on all day. Went to bed late woke up at 3 in the morning found bed bugs in bed. Went to manager he said we could have another room had a flight at 6 so no help there. Bed bugs are unacceptable and then a neetie attitude from management is terrible. Do Not stay here BED BUGS In Rooms.

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29E38A228322665B3623F690099DB8E5

Charming place in a great location on the budget :)

I chose Milner because after reading other reviews I thought it offered a good price/quality ratio and it fit perfectly my expectations. The hotel is very well located, a couple minutes walk from Boston Commons and easy to reach many sites / places on foot. Boston is a great city for walking and I enjoyed starting my day with a strall around, from Milner hotel. Othewise subway is again a couple of blocks away, which is very convenient. It is a charming old building with pleasant atmosphere. Everything worked well - shower, internet; the room was clean and ok in size. The staff was friendly and helpful. Breakfast was rather basic but again relatively nice: fruit salad, bagels with cream cheese, some donuts, cereal, coffee... you would not stay hungry. The breakfast room felt quite crowded in the mornings and once I could not find a table but the stuff was very accomodating and helped to sit in the next room. The only strange thing which I did not like at all was that my room seemed to have a small angle tilt or maybe it was just the bed, so when sleeping I was sliding slowly to one side of the bed... had to sleep in diagonal to keep my balance :). It was one of the single rooms on the third floor. Funny, I've never encountered such problem anywhere else. Overall, I was very satisfied with location, quality and price and would gladly stay again.

Charming place in a great location on the budget :) I chose Milner because after reading other reviews I thought it offered a good price/quality ratio and it fit perfectly my expectations. The hotel is very well located, a couple minutes walk from Boston Commons and easy to reach many sites / places on foot. Boston is a great city for walking and I enjoyed starting my day with a strall around, from Milner hotel. Othewise subway is again a couple of blocks away, which is very convenient. It is a charming old building with pleasant atmosphere. Everything worked well - shower, internet; the room was clean and ok in size. The staff was friendly and helpful. Breakfast was rather basic but again relatively nice: fruit salad, bagels with cream cheese, some donuts, cereal, coffee... you would not stay hungry. The breakfast room felt quite crowded in the mornings and once I could not find a table but the stuff was very accomodating and helped to sit in the next room. The only strange thing which I did not like at all was that my room seemed to have a small angle tilt or maybe it was just the bed, so when sleeping I was sliding slowly to one side of the bed... had to sleep in diagonal to keep my balance :). It was one of the single rooms on the third floor. Funny, I've never encountered such problem anywhere else. Overall, I was very satisfied with location, quality and price and would gladly stay again.

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36A652B9D7C1E3D06243E9188A401BBC

Pricey But Good

Stayed here for 3 nights last May. The hotel is very centrally located and almost opposite Madison Square Gardens. Times Square is about 10/15 minutes stroll up the Avenue. It is also very close to Penn Station from whence you can go anywhere. We arrived very late due to airplane problems and we were tired and hungry having come from San Francisco. The staff at reception were very efficient and we were booked in quickly. They informed us that we could get food in the bar which is at street level. We went to the bar and indeed got the required meal which was most welcome. The room was excellent with a large comortable bed. There was even a little space off the bedroom which served as an office and where free wi fi was available. This space also contained a desk and swivel chair. The downstairs bar was excellent with a great atmosphere on both of the nights we visited it. On the 2nd night the place was virtually overrun with celebrating NY Rangers fans who had just won a big match across the road in Madison Square Gardens. This crowd were served with great efficiency by the two bartenders who also found time to keep our glasses topped up. The staff were very efficient and every morning we went to the inquiry desk for directions to somewhere they were able to advise us instantly and usually provide us with a map. There are lots of delis etc within a short walk. The in room air conditioning was good and not too noisy. The rooms seem to be fairly well sound proofed as we heard no noise during our stay. I enjoyed my few days in the city but I have to say it was pricey.

Pricey But Good Stayed here for 3 nights last May. The hotel is very centrally located and almost opposite Madison Square Gardens. Times Square is about 10/15 minutes stroll up the Avenue. It is also very close to Penn Station from whence you can go anywhere. We arrived very late due to airplane problems and we were tired and hungry having come from San Francisco. The staff at reception were very efficient and we were booked in quickly. They informed us that we could get food in the bar which is at street level. We went to the bar and indeed got the required meal which was most welcome. The room was excellent with a large comortable bed. There was even a little space off the bedroom which served as an office and where free wi fi was available. This space also contained a desk and swivel chair. The downstairs bar was excellent with a great atmosphere on both of the nights we visited it. On the 2nd night the place was virtually overrun with celebrating NY Rangers fans who had just won a big match across the road in Madison Square Gardens. This crowd were served with great efficiency by the two bartenders who also found time to keep our glasses topped up. The staff were very efficient and every morning we went to the inquiry desk for directions to somewhere they were able to advise us instantly and usually provide us with a map. There are lots of delis etc within a short walk. The in room air conditioning was good and not too noisy. The rooms seem to be fairly well sound proofed as we heard no noise during our stay. I enjoyed my few days in the city but I have to say it was pricey.

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D005101A90ACDEB862C3C07DA66B164C

Football weekend

We stayed here after a winning bid on Priceline. The hotel was centrally located to everything and was clean and in working order. They had a reasonably priced breakfast buffet and menu choice. The hotel was booked full, so it was crowded. Did not hear any late night noise, which was great! Parking was free and hotel had free Wi-Fi. Bathroom was small, but again, this was a game weekend and all the hotels were booked full. I do feel this was a safe and clean place to stay for a reasonable price. Close to Pappadeaux's...walking distance!

Football weekend We stayed here after a winning bid on Priceline. The hotel was centrally located to everything and was clean and in working order. They had a reasonably priced breakfast buffet and menu choice. The hotel was booked full, so it was crowded. Did not hear any late night noise, which was great! Parking was free and hotel had free Wi-Fi. Bathroom was small, but again, this was a game weekend and all the hotels were booked full. I do feel this was a safe and clean place to stay for a reasonable price. Close to Pappadeaux's...walking distance!

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A658449BC1AD91B9DC334319513CD2F6

Overall not up to par

Last night, I stayed at the Sheraton in Boston, MA. We arrived a little after 4pm Monday afternoon and wanted to check in at that time. My confirmation stated that check-in could occur anytime after 3pm, so I assumed that this would not be an issue. I was informed that my "room was not ready yet". As requested of me, I left my phone number and left my bags with the bellman. I returned at approximately 4:45 just to check on other options and again was told that my room was not ready. I was offered a standard room that was ready instead of the deluxe room for which I had already prepaid. When I asked if I would receive a refund for the price difference between the rooms, I was told "no". Now does that make any sense? Why would I pay more for a room just because my room was not ready for whatever reason that I can only blame on the hotel. Shouldn't rooms be ready by the time of check-in at 3pm? Less of an issue, but still one that I also encountered when I stayed at the Westin in San Francisco, I was not acknowledged as an SPG member at the time of check-in. Ultimately, after working with her supervisor, the front desk staff told me they had switched me to a room that was ready and provided me with the keys. I proceeded to room 2657 in the South Tower of the Sheraton and was somewhat disappointed with the room itself. I was still unsure if this was actually the deluxe room I had reserved (since on the website it states that the deluxe rooms are located on the top 2 floors of the South Tower, which would be floors 28 and 29...not 26...) The bathroom was outdated and not the cleanest either - something that I would expect of something like a Best Western or Holiday Inn, not of a Starwoods hotel. Moreover, the door did not close fully and I had to tighten the screws fastening the door to the frame in order for the door to operate properly. (I didn't bother with asking the hotel staff to do it because I felt it would just be faster to do it myself). Aside from the bathroom, I was shocked to notice that there was no battery in the smoke detector! I have attached the picture of the smoke detector as I found it. Overall, I give this stay a grade of a C-. Needless to say, I was quite disappointed. I have overall been quite happy with the SPG program and the hotels in which I have stayed. But I have to say, this stay did not reflect well on Sheraton Boston, or on the Starwoods group of hotels. This time, I paid over $300 for a room that I would not value nearly at that rate. For the service and room that I received (taking into consideration the location of the hotel) I would value my stay at something more like $100 - 150 at most...

Overall not up to par Last night, I stayed at the Sheraton in Boston, MA. We arrived a little after 4pm Monday afternoon and wanted to check in at that time. My confirmation stated that check-in could occur anytime after 3pm, so I assumed that this would not be an issue. I was informed that my "room was not ready yet". As requested of me, I left my phone number and left my bags with the bellman. I returned at approximately 4:45 just to check on other options and again was told that my room was not ready. I was offered a standard room that was ready instead of the deluxe room for which I had already prepaid. When I asked if I would receive a refund for the price difference between the rooms, I was told "no". Now does that make any sense? Why would I pay more for a room just because my room was not ready for whatever reason that I can only blame on the hotel. Shouldn't rooms be ready by the time of check-in at 3pm? Less of an issue, but still one that I also encountered when I stayed at the Westin in San Francisco, I was not acknowledged as an SPG member at the time of check-in. Ultimately, after working with her supervisor, the front desk staff told me they had switched me to a room that was ready and provided me with the keys. I proceeded to room 2657 in the South Tower of the Sheraton and was somewhat disappointed with the room itself. I was still unsure if this was actually the deluxe room I had reserved (since on the website it states that the deluxe rooms are located on the top 2 floors of the South Tower, which would be floors 28 and 29...not 26...) The bathroom was outdated and not the cleanest either - something that I would expect of something like a Best Western or Holiday Inn, not of a Starwoods hotel. Moreover, the door did not close fully and I had to tighten the screws fastening the door to the frame in order for the door to operate properly. (I didn't bother with asking the hotel staff to do it because I felt it would just be faster to do it myself). Aside from the bathroom, I was shocked to notice that there was no battery in the smoke detector! I have attached the picture of the smoke detector as I found it. Overall, I give this stay a grade of a C-. Needless to say, I was quite disappointed. I have overall been quite happy with the SPG program and the hotels in which I have stayed. But I have to say, this stay did not reflect well on Sheraton Boston, or on the Starwoods group of hotels. This time, I paid over $300 for a room that I would not value nearly at that rate. For the service and room that I received (taking into consideration the location of the hotel) I would value my stay at something more like $100 - 150 at most...

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2A7A00EEDB652A01CDD2E7D2DDD0AA5E

excellent

The people was friedly with me, I don´t speak english but in the breakfast María, Edil, Vilma, Don and Chano help me with every. Thanks you.

excellent The people was friedly with me, I don´t speak english but in the breakfast María, Edil, Vilma, Don and Chano help me with every. Thanks you.

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B800B336E318B3F1ADF3FC80E7B0241B

Great Vibe, Walk to WeHo

Very nice vibe and mood at the hotel-- funky lobby, art, and bar, and very European rooms (albeit very small). Stayed here in February 2012 and enjoyed our stay. Good hotel right across from Beverly Center shopping and within walking distance (10 minutes) to WeHo clubs on Melrose and Santa Monica Blvds. If you get a GOOD DEAL, this is worth it. Otherwise do not expect a 5-star hotel. 4 at best. I would not pay more than $250 a night for a room. Only BIG disappointment was the pool area-- very small and uninviting. Looks like it was added as an afterthought to the hotel in a vacant corner. Not worth going to hang by the pool. Exercise room/spa were GREAT. One of the nicest hotel gyms I have ever seen with a huge selection of weights, cardio, etc. Free for hotel guests.

Great Vibe, Walk to WeHo Very nice vibe and mood at the hotel-- funky lobby, art, and bar, and very European rooms (albeit very small). Stayed here in February 2012 and enjoyed our stay. Good hotel right across from Beverly Center shopping and within walking distance (10 minutes) to WeHo clubs on Melrose and Santa Monica Blvds. If you get a GOOD DEAL, this is worth it. Otherwise do not expect a 5-star hotel. 4 at best. I would not pay more than $250 a night for a room. Only BIG disappointment was the pool area-- very small and uninviting. Looks like it was added as an afterthought to the hotel in a vacant corner. Not worth going to hang by the pool. Exercise room/spa were GREAT. One of the nicest hotel gyms I have ever seen with a huge selection of weights, cardio, etc. Free for hotel guests.

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A0F0A93752AACC3612060720E5767916

Nice hotel by historic sites

Really enjoyed my stay; one night for business, but it's so close to the Liberty Bell, etc that I was able to walk over and see it after work. Right in the city, hotel was still very quiet. Room was small with oversize bathroom, spotlessly clean. Breakfast in the morning, included in price, was very nice-eggs, sausage, make your own waffle; good coffee, cereal-lots of choices, all good. Staff was very helpful and very pleasant, probably the best hotel staff I've had the good fortune to meet in years, and very near hotel are plenty of places to eat and have a drink. Would definitely recommend for both tourists and their families, and for business travelers.

Nice hotel by historic sites Really enjoyed my stay; one night for business, but it's so close to the Liberty Bell, etc that I was able to walk over and see it after work. Right in the city, hotel was still very quiet. Room was small with oversize bathroom, spotlessly clean. Breakfast in the morning, included in price, was very nice-eggs, sausage, make your own waffle; good coffee, cereal-lots of choices, all good. Staff was very helpful and very pleasant, probably the best hotel staff I've had the good fortune to meet in years, and very near hotel are plenty of places to eat and have a drink. Would definitely recommend for both tourists and their families, and for business travelers.

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55A5B3D1683413CD7478A51989217A3E

A very nice place to stay

This was my third time here and I will return for many more. The first thing that strikes you is the wonderful 7-story atrium-style ceiling that greets you upon entering. The guest surround the atrium all the way to the 7th floor. The elevators are centrally located. Go to the 7th floor and check out the view of the lobby below! Astounding architecture! The rooms are spacious suites with a living room and separate bedroom. There is a nice bathroom. The room was clean, the bed was wonderful. Every room that I've stayed in has had a refrigerator, a microwave, and a small, kitchenette-style counter area. The rooms are very spacious and allow for a separation of work in the living room and sleep/relaxation in the bedroom. The staff is courteous and very attentive to your needs.

A very nice place to stay This was my third time here and I will return for many more. The first thing that strikes you is the wonderful 7-story atrium-style ceiling that greets you upon entering. The guest surround the atrium all the way to the 7th floor. The elevators are centrally located. Go to the 7th floor and check out the view of the lobby below! Astounding architecture! The rooms are spacious suites with a living room and separate bedroom. There is a nice bathroom. The room was clean, the bed was wonderful. Every room that I've stayed in has had a refrigerator, a microwave, and a small, kitchenette-style counter area. The rooms are very spacious and allow for a separation of work in the living room and sleep/relaxation in the bedroom. The staff is courteous and very attentive to your needs.

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778CC2A4D958CBC06D74C44D34749553

Good hotel, great location, safe area

Room was 'compact and bijou' but clean and comfortable. If you left the Do not Disturb sign out they left a note inviting you to contact them if you needed anything. Had some problems with the plumbing but soon sorted by the reception staff. Breakfast was pretty basic but hey it was free so no complaints! Best thing was the location - cable stop outside, Bart station 5 mins walk away, Union Square around the corner so very easy to get anywhere you wanted to go AND felt safe walking around at night. It was our first visit to San Francisco and would be happy to stay at the Stratford again if we return

Good hotel, great location, safe area Room was 'compact and bijou' but clean and comfortable. If you left the Do not Disturb sign out they left a note inviting you to contact them if you needed anything. Had some problems with the plumbing but soon sorted by the reception staff. Breakfast was pretty basic but hey it was free so no complaints! Best thing was the location - cable stop outside, Bart station 5 mins walk away, Union Square around the corner so very easy to get anywhere you wanted to go AND felt safe walking around at night. It was our first visit to San Francisco and would be happy to stay at the Stratford again if we return

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A0CB1B7F80FF55FEA89BDB5092014F0C

Great Stay and convenient and Great Staff

Went for a Large Conference AIHce from Sunday 6/17/12 to Wednesday 6/20/12 1. Hotel was really close from the convention Center 2. Great view of the Museum of Indiana 3. Restaurant Staff extremely friendly 4. Room Clean. 5. Great Response from Reception when asking for info or suplies 6. Good Gym.

Great Stay and convenient and Great Staff Went for a Large Conference AIHce from Sunday 6/17/12 to Wednesday 6/20/12 1. Hotel was really close from the convention Center 2. Great view of the Museum of Indiana 3. Restaurant Staff extremely friendly 4. Room Clean. 5. Great Response from Reception when asking for info or suplies 6. Good Gym.

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72BB0C10CABF2659FC37A0408F8C74D4

one word Fantastic

Stayed here four night break the pleasure starts as soon as you get out of your cab the doorman where very helpful. then you walk into the lobby wow very plush and welcoming without being to posh. Check in took a couple of moments by very profession staff we where asked if we needed help with our bags, we declined that but a nice touch. the room we had was a great size very clean loads of space a massive king size bed which was so comfortable. A big tv with loads of channels, a nice touch was the coffee machine in the room freshly brewed coffee in the morning you can't beat it. The mini bar is expensive true but you don't have to use it, its your choice. we had great maid service that kept us topped up with clean towels bedding and coffee, great people and very polite. everywhere in the hotel was clean and during our stay was always being kept clean. The hotel is in a great central location 10 minutes from times square, loads of shops and places to eat and drink near the hotel. We used the concierge service a couple of times and both the information given was prompt and correct they showed a good deal of knowledge of almost any subjet we required. We had an early morning trip planned one day and as we where walking through the lobby at 5.20 am there was someone on hand to get us a cab faultless. a grat place to stay in a great city

one word Fantastic Stayed here four night break the pleasure starts as soon as you get out of your cab the doorman where very helpful. then you walk into the lobby wow very plush and welcoming without being to posh. Check in took a couple of moments by very profession staff we where asked if we needed help with our bags, we declined that but a nice touch. the room we had was a great size very clean loads of space a massive king size bed which was so comfortable. A big tv with loads of channels, a nice touch was the coffee machine in the room freshly brewed coffee in the morning you can't beat it. The mini bar is expensive true but you don't have to use it, its your choice. we had great maid service that kept us topped up with clean towels bedding and coffee, great people and very polite. everywhere in the hotel was clean and during our stay was always being kept clean. The hotel is in a great central location 10 minutes from times square, loads of shops and places to eat and drink near the hotel. We used the concierge service a couple of times and both the information given was prompt and correct they showed a good deal of knowledge of almost any subjet we required. We had an early morning trip planned one day and as we where walking through the lobby at 5.20 am there was someone on hand to get us a cab faultless. a grat place to stay in a great city

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1AA95A01719C546D4EC73F5B1A9DAD68

Staying at the Park Central NYC

Had a very pleasant stay at the Park Central Hotel in NYC. The location is simply great and the staff is very helpful. Mr Rich Rosas (Front Office Manager) expedited our check out and came up with great solution regarding our luggage as we we scheduled to return the following night. The room was pretty good considering NYC standards. The hotel staff also identified a very attractive SUV solution to pick us to JFK (4 people with lots of luggage) at a very reasonable cost ($75). All in all very pleasant stay.

Staying at the Park Central NYC Had a very pleasant stay at the Park Central Hotel in NYC. The location is simply great and the staff is very helpful. Mr Rich Rosas (Front Office Manager) expedited our check out and came up with great solution regarding our luggage as we we scheduled to return the following night. The room was pretty good considering NYC standards. The hotel staff also identified a very attractive SUV solution to pick us to JFK (4 people with lots of luggage) at a very reasonable cost ($75). All in all very pleasant stay.

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CD0ABDBA6B59B0D6D01766DB2B43B28C

Great Location

The Park Central good points: 1. good transport links (easy ride on E line from JFK airport) 2. location (just a few blocks from Times Square and Central Park and ridiculously close to MOMA) 3. surrounded by cheap and cheerful eateries (Lindy's, Carnegie deli etc.) 4. reasonably clean and comfortable thing to be aware of: 1. it's a typical conference hotel, slightly shabby and in need of a refurb/refit - particularly noticeable when waiting for the bizarre lifts or on the floors where the actual rooms are. 2. No free WIFI 3. generally a little soulless 4. sheets in beds not tucked in properly which gives a sloppy impression.

Great Location The Park Central good points: 1. good transport links (easy ride on E line from JFK airport) 2. location (just a few blocks from Times Square and Central Park and ridiculously close to MOMA) 3. surrounded by cheap and cheerful eateries (Lindy's, Carnegie deli etc.) 4. reasonably clean and comfortable thing to be aware of: 1. it's a typical conference hotel, slightly shabby and in need of a refurb/refit - particularly noticeable when waiting for the bizarre lifts or on the floors where the actual rooms are. 2. No free WIFI 3. generally a little soulless 4. sheets in beds not tucked in properly which gives a sloppy impression.

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95B15B11CBB7007F4E0F10D4C321B4B5

Nice stay...

Excellent location for tourists. The vintage charm of the hotel makes you feel like you're in someone's home rather than a hotel room, which was great for us. Staff was very professional, courteous, and helpful. SaraBeth's restaurant and bakery is awesome.

Nice stay... Excellent location for tourists. The vintage charm of the hotel makes you feel like you're in someone's home rather than a hotel room, which was great for us. Staff was very professional, courteous, and helpful. SaraBeth's restaurant and bakery is awesome.

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52149BBAA7F8A99FB50CB15676A92660

Worth the price

This hotel is SoHo (South of Houston) - is worth the price. The room and views are great! Definitely for couples, business people traveling alone, or friends who are comfortable being very close. Hotel rooms in NYC are tiny and these are no exception, but they make the most of the space and room amenities are great! If you can afford it - stay here :) Also, they were very helpful in every way with customer service. The view from the roof bar - Jimmy at the James - is breathtaking. Definitely make your way up there.

Worth the price This hotel is SoHo (South of Houston) - is worth the price. The room and views are great! Definitely for couples, business people traveling alone, or friends who are comfortable being very close. Hotel rooms in NYC are tiny and these are no exception, but they make the most of the space and room amenities are great! If you can afford it - stay here :) Also, they were very helpful in every way with customer service. The view from the roof bar - Jimmy at the James - is breathtaking. Definitely make your way up there.

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A29EAE10BCCFB0D3BB0E630E837A8E4E

Superb

My wife and I stayed here during recent hospitilzation at Mayo Clinic. The Inn is superb for a number of reasons if you are visiting someone at Mayo Clinic: 1. Easy "inside" access to Mayo Clinic, which is very nice for after dark visitation. 2. Superb breakfast bar. 3. Very friendly staff who are sympathetic to folks visiting Mayo. 4. Shares beautiful grounds with Mayo Clinic.\ 5. Nearby to restaurants on Atlantic Beach Blvd and close to beach. 6. Nice suites, which allow you to cook and refridgerate meals, saving dollars on dinning out during longer stays. 7. So close to Mayo, that you can return to your room between appointments, instead of hanging out in the lobby, etc. I loved this place and would highly recommend it for someone visiting the Mayo Clinic.

Superb My wife and I stayed here during recent hospitilzation at Mayo Clinic. The Inn is superb for a number of reasons if you are visiting someone at Mayo Clinic: 1. Easy "inside" access to Mayo Clinic, which is very nice for after dark visitation. 2. Superb breakfast bar. 3. Very friendly staff who are sympathetic to folks visiting Mayo. 4. Shares beautiful grounds with Mayo Clinic.\ 5. Nearby to restaurants on Atlantic Beach Blvd and close to beach. 6. Nice suites, which allow you to cook and refridgerate meals, saving dollars on dinning out during longer stays. 7. So close to Mayo, that you can return to your room between appointments, instead of hanging out in the lobby, etc. I loved this place and would highly recommend it for someone visiting the Mayo Clinic.

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70426407714F4A3AB451557B6F667AD6

Didn't know a Courtyard could be that good!

I wanted to stay in Soho this time around and after browsing around found out this place well rated at TA. I had enough Mariott points for a free night, and after making sure that this wasn't one of those bland cream colored units nearby airports I decided to give it a try. What a great find! At first I thought this wasn't quite in the thick of things in Soho, but that's actually a great thing since you are also nearby the West Village and its wealth of restaurants. Add to it a subway stop quite across the street - and the one that can take you to the air link connection to JFK 3 blocks away - and you simply can't beat location (for comparison purposes, you are half a block from the 4 P's by Sheraton and three from the Trump Hotel). It gets better. The building is crispy new, the room looks like a traditional Marriott (though much more compact) and that great bed and million pillows are the same! Self controlled air con, perfectly working wifi (included), flat screen TV, iron and coffee/tea making equipment. There was a good sized bathroom with walk in power shower. All this well cleaned and groomed. Last but not least, as already stated by all reviewers, all the staff here certainly make it to the friendliest and most willing to help hotel crew you are ever likely to meet. Nothing was too much trouble, be it an info, a room change or a restaurant or commuting tip. It makes you come back just to see these folks again. Thank you! This is a comfortable, well appointed hotel with great service. I am sure that you can't beat the value, especially during high season when the prices of hotels triple from current winter levels. It is perfect for business (forgot to mention the 4 computers with printers free to use at the lobby), friend's getaway and family travel. Bear in mind though that this is not a luxury hotel (though it delivers better service than many), so you won't find a chef starred restaurant, bath robes, slippers or luxury beauty products for your romantic getaway. It gets a 5-star for the value it delivers at this price category. And I really wish to be here pretty soon again!

Didn't know a Courtyard could be that good! I wanted to stay in Soho this time around and after browsing around found out this place well rated at TA. I had enough Mariott points for a free night, and after making sure that this wasn't one of those bland cream colored units nearby airports I decided to give it a try. What a great find! At first I thought this wasn't quite in the thick of things in Soho, but that's actually a great thing since you are also nearby the West Village and its wealth of restaurants. Add to it a subway stop quite across the street - and the one that can take you to the air link connection to JFK 3 blocks away - and you simply can't beat location (for comparison purposes, you are half a block from the 4 P's by Sheraton and three from the Trump Hotel). It gets better. The building is crispy new, the room looks like a traditional Marriott (though much more compact) and that great bed and million pillows are the same! Self controlled air con, perfectly working wifi (included), flat screen TV, iron and coffee/tea making equipment. There was a good sized bathroom with walk in power shower. All this well cleaned and groomed. Last but not least, as already stated by all reviewers, all the staff here certainly make it to the friendliest and most willing to help hotel crew you are ever likely to meet. Nothing was too much trouble, be it an info, a room change or a restaurant or commuting tip. It makes you come back just to see these folks again. Thank you! This is a comfortable, well appointed hotel with great service. I am sure that you can't beat the value, especially during high season when the prices of hotels triple from current winter levels. It is perfect for business (forgot to mention the 4 computers with printers free to use at the lobby), friend's getaway and family travel. Bear in mind though that this is not a luxury hotel (though it delivers better service than many), so you won't find a chef starred restaurant, bath robes, slippers or luxury beauty products for your romantic getaway. It gets a 5-star for the value it delivers at this price category. And I really wish to be here pretty soon again!

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BEB5BA28B1C2C0FEEC35CECCF17AA362

Let's Call This a 3.75 Hotel That's Looking Up!

My wife and I spent a night downtown last Saturday. For many years I worked about 3 blocks away, and I wanted to see how much the area had changed/grown since we moved out of the city. Well, things have changed - more condos, new restaurants. Walking around the block, up and down Ohio St, St.Clair and the "She Streets" - Superior, Huron and Erie - was fun. Lots of interesting places. I remember when this hotel was being built, years ago back in the early '90's. It was quite a spectacular sight back then. It still is! But the time has come for some "freshening up." And I do understand that a complete room renovation will be done by 2014. That's great! And that's why I give the Sheraton Chicago Hotel and Towers a solid 3.75 stars - for now. (It gets a 4-star on the TripAdvisor rating scale.) Here are a few highlights of our stay: We checked-in on Saturday, a little after 3pm, and were warmly greeted by Olga at the front desk. (Nice job representing Sheraton, Olga!) As requested, we got a King Room on a higher floor. Room 1150. It faces north, so I got a good city view, looking down toward my old office building on Ohio St. Things that we noted: the building is still impressive; the lobby is beautiful; the Java Bar is still a "warm classy" place to have a drink and share some conversation; fantastic river view, looking south; Shula's Steak House, right there off the lobby. All really nice. (Note: since we know our way around, the hotel simply served as a one-night "home base," so I don't have anything else to offer about the other hotel features or services.) Now for some room detail: The room was very clean. But it is dated. The carpeting and wall paper - which carries over from the hallway - brought back memories of my 86 year-old mother's harvest gold-color refrigerator, which she got rid of 25 years ago. That refrigerator would have nicely matched the color scheme in this room. The furniture did appear to be newer. And the bed was fantastic. Very comfortable. There was also a nice LG flat-screen HD TV which, I would guess, was about 30 - 32". It was placed on top of the mini bar cabinet. When we walked in, the room was warm. There are 2 heaters in this room. Both were on. (It was in the low-40's outside.) We turned both of the heaters off. The room stayed warm all night. The bathroom was clean and tidy. However, there were only 2 bath towels. We could have used another. (Note: when we initially turned on the bathroom light, the bath fan automatically went on, as it should. However, later in the evening, a very loud and annoying buzzing sound was coming from the fan. Later, the fan didn't come on at all. So, if you don't already know, Sheraton Management, you need to repair/replace the bath fan in 1150.) The only other thing to mention here is that the internet access is $12.95/day in the room/hotel. So, as noted above, given our limited stay, if room 1150 is a good representation of the majority of rooms currently available: you can expect a very clean, well-maintained room that needs to be updated. Still nice. But, it's not a 4 or 5 star room. And that makes this hotel a 4-star hotel, at best, right now. You seasoned travelers will understand this. However, it's still a very nice hotel, given the location, service and other amenities. Just one more thing that surprised me about my old work neighborhood: when we were up in the room, looking down at the street, I noticed a Dominick's Grocery Store a couple blocks away. I though that it would probably be the typical, small city grocery store. So, on the way back to the hotel before dinner, after having a couple drinks at Timothy O'Toole's, a local watering hole, we stopped in to check out the Dominick's. What a surprise! This store is HUGE! And it has absolutely anything and everything that you could ever want from a grocery - it was amazing for a downtown location. So . . . When all you Packers fans come to Chicago to beat the Bears, book a room at the convenient-to-Soldier Field-Sheraton Chicago Hotel and Towers. Then hightail it over to the Dominick's to load-up on your beer and the brats from the vast selection in their deli. You're sure to have a good time. And you can probably buy a portable grill there, too. Ya hey!!

Let's Call This a 3.75 Hotel That's Looking Up! My wife and I spent a night downtown last Saturday. For many years I worked about 3 blocks away, and I wanted to see how much the area had changed/grown since we moved out of the city. Well, things have changed - more condos, new restaurants. Walking around the block, up and down Ohio St, St.Clair and the "She Streets" - Superior, Huron and Erie - was fun. Lots of interesting places. I remember when this hotel was being built, years ago back in the early '90's. It was quite a spectacular sight back then. It still is! But the time has come for some "freshening up." And I do understand that a complete room renovation will be done by 2014. That's great! And that's why I give the Sheraton Chicago Hotel and Towers a solid 3.75 stars - for now. (It gets a 4-star on the TripAdvisor rating scale.) Here are a few highlights of our stay: We checked-in on Saturday, a little after 3pm, and were warmly greeted by Olga at the front desk. (Nice job representing Sheraton, Olga!) As requested, we got a King Room on a higher floor. Room 1150. It faces north, so I got a good city view, looking down toward my old office building on Ohio St. Things that we noted: the building is still impressive; the lobby is beautiful; the Java Bar is still a "warm classy" place to have a drink and share some conversation; fantastic river view, looking south; Shula's Steak House, right there off the lobby. All really nice. (Note: since we know our way around, the hotel simply served as a one-night "home base," so I don't have anything else to offer about the other hotel features or services.) Now for some room detail: The room was very clean. But it is dated. The carpeting and wall paper - which carries over from the hallway - brought back memories of my 86 year-old mother's harvest gold-color refrigerator, which she got rid of 25 years ago. That refrigerator would have nicely matched the color scheme in this room. The furniture did appear to be newer. And the bed was fantastic. Very comfortable. There was also a nice LG flat-screen HD TV which, I would guess, was about 30 - 32". It was placed on top of the mini bar cabinet. When we walked in, the room was warm. There are 2 heaters in this room. Both were on. (It was in the low-40's outside.) We turned both of the heaters off. The room stayed warm all night. The bathroom was clean and tidy. However, there were only 2 bath towels. We could have used another. (Note: when we initially turned on the bathroom light, the bath fan automatically went on, as it should. However, later in the evening, a very loud and annoying buzzing sound was coming from the fan. Later, the fan didn't come on at all. So, if you don't already know, Sheraton Management, you need to repair/replace the bath fan in 1150.) The only other thing to mention here is that the internet access is $12.95/day in the room/hotel. So, as noted above, given our limited stay, if room 1150 is a good representation of the majority of rooms currently available: you can expect a very clean, well-maintained room that needs to be updated. Still nice. But, it's not a 4 or 5 star room. And that makes this hotel a 4-star hotel, at best, right now. You seasoned travelers will understand this. However, it's still a very nice hotel, given the location, service and other amenities. Just one more thing that surprised me about my old work neighborhood: when we were up in the room, looking down at the street, I noticed a Dominick's Grocery Store a couple blocks away. I though that it would probably be the typical, small city grocery store. So, on the way back to the hotel before dinner, after having a couple drinks at Timothy O'Toole's, a local watering hole, we stopped in to check out the Dominick's. What a surprise! This store is HUGE! And it has absolutely anything and everything that you could ever want from a grocery - it was amazing for a downtown location. So . . . When all you Packers fans come to Chicago to beat the Bears, book a room at the convenient-to-Soldier Field-Sheraton Chicago Hotel and Towers. Then hightail it over to the Dominick's to load-up on your beer and the brats from the vast selection in their deli. You're sure to have a good time. And you can probably buy a portable grill there, too. Ya hey!!

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A56139E95CBBE8204081193200057618

Love this hotel after the renovations!

I have stayed at this hotel multiple times on business related trips, but this month was the best. The newly renovated rooms are awesome! I love the bed! And my favorite part is the Crabtree & Evelyn bath products :) 4* coz' the breakfast could be better.

Love this hotel after the renovations! I have stayed at this hotel multiple times on business related trips, but this month was the best. The newly renovated rooms are awesome! I love the bed! And my favorite part is the Crabtree & Evelyn bath products :) 4* coz' the breakfast could be better.

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26FF85B8F63E5D1464300A9868B536CE

Excellent Location

I have recently returned from a four night stay at the Roosevelt hotel in New York. I travelled there with my daughter, and we found this hotel to be perfectly situated to walk to most of the main attractions. We arrived at the hotel at approx 14.15 and we were able to check in ok, although for some reason they had two rooms booked in our name. We choose the room with tow beds as this is what we had requested, but were told that it couldn't be guaranteed. Unfortunately the room wasn't ready until 3pm, but we were able to put our bags into safe keeping until that time. We spent the next half hour wandering round the beautiful art deco lobby. At 3pm, it seemd that no-one was given a room before 3pm, as there was a very long line of people waiting to be given their room key! We then found our 6th floor room with no difficulty, and our bags soons followed. The room was fine. A little tired but clean and spacious. Very comfortable beds. The bathroom was also clean, but didn't look as though it had benefited from the recent multi million dollar upgrade. Plenty of room for storage, including a safe in the wardrobe and a fridge, which was for the use of guests purchases, rather than stufed with expensiive items! Very useful as although the hotel offered a really good room service menu, it didn't seem to provide evening meals, although there were numerous ads for takeaway restaurants in the hotel information folder. We didn't eat at the hotel at all, so can't comment on the standard of food there, but there were so many places to eat very close by. The only real issue was the noise of the air conditioning unit, although I suppose it drowned out the sound of the traffic and sirens. The room was very warm, despite the air conditioning being on low, although the weather outside was very warm for the time of year!! The other comment I woud make is that the standard of housekeeping wasn't particularly high. Overall, the hotel was very impersonal, seeming more like a posh motel, rather than a hotel. Possibly this may be due to it's large size. We found the doormen unhelpful and unfriendly. We asked the concierge one evening to recomend a good mexican restaurant nearby, which she did, very helpfully writing down the directions. We never found the restaurant either that evening nor the next day when we went back to make sure we hadn't missed it. Despite the little niggles above, I think I would stay at this hotel again, purely for it's situation. This was the first time I had visted New York, so have nothing to compare the hotel to.

Excellent Location I have recently returned from a four night stay at the Roosevelt hotel in New York. I travelled there with my daughter, and we found this hotel to be perfectly situated to walk to most of the main attractions. We arrived at the hotel at approx 14.15 and we were able to check in ok, although for some reason they had two rooms booked in our name. We choose the room with tow beds as this is what we had requested, but were told that it couldn't be guaranteed. Unfortunately the room wasn't ready until 3pm, but we were able to put our bags into safe keeping until that time. We spent the next half hour wandering round the beautiful art deco lobby. At 3pm, it seemd that no-one was given a room before 3pm, as there was a very long line of people waiting to be given their room key! We then found our 6th floor room with no difficulty, and our bags soons followed. The room was fine. A little tired but clean and spacious. Very comfortable beds. The bathroom was also clean, but didn't look as though it had benefited from the recent multi million dollar upgrade. Plenty of room for storage, including a safe in the wardrobe and a fridge, which was for the use of guests purchases, rather than stufed with expensiive items! Very useful as although the hotel offered a really good room service menu, it didn't seem to provide evening meals, although there were numerous ads for takeaway restaurants in the hotel information folder. We didn't eat at the hotel at all, so can't comment on the standard of food there, but there were so many places to eat very close by. The only real issue was the noise of the air conditioning unit, although I suppose it drowned out the sound of the traffic and sirens. The room was very warm, despite the air conditioning being on low, although the weather outside was very warm for the time of year!! The other comment I woud make is that the standard of housekeeping wasn't particularly high. Overall, the hotel was very impersonal, seeming more like a posh motel, rather than a hotel. Possibly this may be due to it's large size. We found the doormen unhelpful and unfriendly. We asked the concierge one evening to recomend a good mexican restaurant nearby, which she did, very helpfully writing down the directions. We never found the restaurant either that evening nor the next day when we went back to make sure we hadn't missed it. Despite the little niggles above, I think I would stay at this hotel again, purely for it's situation. This was the first time I had visted New York, so have nothing to compare the hotel to.

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FD131336B7658119ECE605B62E8996F7

90-years old building, but ok

Usual Holiday inn Express: small rooms, breakfast, wifi. Pros: central location, bonus for platinum members of Priorityclub in a form of 2500 points per stay, good prices. No obious cons. The room is not large, no upgrade is available, etc. I would definetely come there back again.

90-years old building, but ok Usual Holiday inn Express: small rooms, breakfast, wifi. Pros: central location, bonus for platinum members of Priorityclub in a form of 2500 points per stay, good prices. No obious cons. The room is not large, no upgrade is available, etc. I would definetely come there back again.

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9F5A4CDE3C457ADF17C6BE9FA179684B

Great location, terrible service!

The rooms are comfortable: the two bed suites are perfect for families! But you feel treated like a number, the staff is not at all friendly, especially at the réception desk. Otherwise you will get a smile only when you give à tip! Very disappointing.

Great location, terrible service! The rooms are comfortable: the two bed suites are perfect for families! But you feel treated like a number, the staff is not at all friendly, especially at the réception desk. Otherwise you will get a smile only when you give à tip! Very disappointing.

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A98D87EDEE18A392310F1390C168FF43

What a view!!!

My family stayed at the Boston Sheraton for the WS Convention from July 3-7, the room was 1825and very nice. We had a a water view that was awesome for the 4th of July fireworks display. The bathroom was clean and very nice and the beds were very comfortable. The location was just a short walk to Fenway Park were we took in a Friday nighty game of the Redsox/Yankees!!! The hotel was adjudgent to the mall and the Cheesecake Factory!!! The convention rooms were very roomy and easy to get to.

What a view!!! My family stayed at the Boston Sheraton for the WS Convention from July 3-7, the room was 1825and very nice. We had a a water view that was awesome for the 4th of July fireworks display. The bathroom was clean and very nice and the beds were very comfortable. The location was just a short walk to Fenway Park were we took in a Friday nighty game of the Redsox/Yankees!!! The hotel was adjudgent to the mall and the Cheesecake Factory!!! The convention rooms were very roomy and easy to get to.

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AA8655CF414F1000E7490A21E093F5C9

Great Location, Unwelcoming Staff

I brought my best friend to this hotel from out of state for his birthday for a three night stay. If you are self sufficient and it doesn't bother you that the staff have totally forgotten that they are in th hospitality business, this is the place! The location is amazing, literally steps away from the underground, bus and streetcar station. Deluxe double room was TINY and NOTHING deluxe about it, but comfortable once the air started working. Front desk staff and hotel operator are just totally exasperated by tourists and it shows. This was the most unfriendly hotel I have ever stayed in (and yes, I do travel a lot!). We tourists apologize if we end up asking the same question the last five tourists asked you, but guess what?? We didn't know you've answered that question five times today. If you like your hotel staff to actually find answers to your questions or at least to answer with a friendly tone, steer clear of the Parc 55. You will not receive any help from anyone there. Some of the answers to our questions were so rude we just had to laugh. The Concierge was pretty lacking as well. Doormen very considerate and helpful, and housekeeping amazing. The room was cleaned to perfection each day. Housekeeping gets an A+. The hotel feels very safe, but it is NOT what it appears in its photos, being much more dirty and dingy; beware this is not an upscale hotel. I am sure this hotel was much less expensive than some of the ones we saw nearby, you get what you pay for with staff I guess. In the end, we just laughed at how ridiculously rude they all were and had ourselves a wonderful time in the city! Would I stay there again? Probably because its not very expensive (relatively speaking in this very, very expensive city) and I don't need much other than a clean comfortable room. Management probably could care less, which is why staff are so rude, but should probably reeducate this staff about what it means to be in the hospitality business.

Great Location, Unwelcoming Staff I brought my best friend to this hotel from out of state for his birthday for a three night stay. If you are self sufficient and it doesn't bother you that the staff have totally forgotten that they are in th hospitality business, this is the place! The location is amazing, literally steps away from the underground, bus and streetcar station. Deluxe double room was TINY and NOTHING deluxe about it, but comfortable once the air started working. Front desk staff and hotel operator are just totally exasperated by tourists and it shows. This was the most unfriendly hotel I have ever stayed in (and yes, I do travel a lot!). We tourists apologize if we end up asking the same question the last five tourists asked you, but guess what?? We didn't know you've answered that question five times today. If you like your hotel staff to actually find answers to your questions or at least to answer with a friendly tone, steer clear of the Parc 55. You will not receive any help from anyone there. Some of the answers to our questions were so rude we just had to laugh. The Concierge was pretty lacking as well. Doormen very considerate and helpful, and housekeeping amazing. The room was cleaned to perfection each day. Housekeeping gets an A+. The hotel feels very safe, but it is NOT what it appears in its photos, being much more dirty and dingy; beware this is not an upscale hotel. I am sure this hotel was much less expensive than some of the ones we saw nearby, you get what you pay for with staff I guess. In the end, we just laughed at how ridiculously rude they all were and had ourselves a wonderful time in the city! Would I stay there again? Probably because its not very expensive (relatively speaking in this very, very expensive city) and I don't need much other than a clean comfortable room. Management probably could care less, which is why staff are so rude, but should probably reeducate this staff about what it means to be in the hospitality business.

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C922BB89A3AA6974125DC49EE98E6756

Ok hotel if in a pinch

My husband I stayed at Hotel Nexus in July 2012 for a total of eight nights. As we scheduled this trip just a few days prior to arrival, the options for available hotels in Seattle were very slim. Other options included SeaTac, Everett & Bellevue hotel/motels. As we knew we would be house hunting within the Seattle metro area, we went with Hotel Nexus. The hotel is more of a motel – no frills with simple rooms. Check in went smoothly & the staff is great. We were given an accessible room, which was a bit larger than their regular room, but it was located on the first floor right by the staircase on the front side of the hotel. As the hotel was very full we didn’t try to get another room location, but I wish we had – the location was horrible. As we were right by the stairway door, we had to listen to it being slammed throughout the night, constantly waking us up. The bed was also too soft for our taste in this room – our backs were really hurting. We originally were scheduled to leave Seattle after five nights, but on the fifth day, my husband’s back was hurting so much that he collapsed to the floor. Long story short, there is a great ER right around the corner from the hotel – Northwest Hospital. Turns out my husband had herniated a few discs in his back & he could not fly for a few more days. As we were scheduled to check out the next day (& it was still cruise season with limited room availability) the hotel scrambled & found us another room (there had been a cancellation). The next day we checked out of room one & moved to a room on the second floor, located on the front side of the hotel, to the right of the lobby. This location was SO MUCH BETTER! The room was smaller, but quiet & there were two double beds which were much more firm than the king bed in the other. We both finally got some much needed sleep & we ended up finding a house the very next day! While I’m not sure I would choose this hotel again, the staff members that we dealt with were all great! They really came thru with the second room for our extended stay. Not one person was every rude & they always smiled – even at 2am. The bathrooms were adequate – never ran out of hot water & the TVs worked. The wireless was sporadic – we received a much better signal in our second room than in our first. The breakfast was ok – eggs, breads, juices, cereal, coffee, etc. We always found something to hold us over for a while. If I ever needed to stay at this hotel again, I will make sure to request a room far away from the slamming stairway door.

Ok hotel if in a pinch My husband I stayed at Hotel Nexus in July 2012 for a total of eight nights. As we scheduled this trip just a few days prior to arrival, the options for available hotels in Seattle were very slim. Other options included SeaTac, Everett & Bellevue hotel/motels. As we knew we would be house hunting within the Seattle metro area, we went with Hotel Nexus. The hotel is more of a motel – no frills with simple rooms. Check in went smoothly & the staff is great. We were given an accessible room, which was a bit larger than their regular room, but it was located on the first floor right by the staircase on the front side of the hotel. As the hotel was very full we didn’t try to get another room location, but I wish we had – the location was horrible. As we were right by the stairway door, we had to listen to it being slammed throughout the night, constantly waking us up. The bed was also too soft for our taste in this room – our backs were really hurting. We originally were scheduled to leave Seattle after five nights, but on the fifth day, my husband’s back was hurting so much that he collapsed to the floor. Long story short, there is a great ER right around the corner from the hotel – Northwest Hospital. Turns out my husband had herniated a few discs in his back & he could not fly for a few more days. As we were scheduled to check out the next day (& it was still cruise season with limited room availability) the hotel scrambled & found us another room (there had been a cancellation). The next day we checked out of room one & moved to a room on the second floor, located on the front side of the hotel, to the right of the lobby. This location was SO MUCH BETTER! The room was smaller, but quiet & there were two double beds which were much more firm than the king bed in the other. We both finally got some much needed sleep & we ended up finding a house the very next day! While I’m not sure I would choose this hotel again, the staff members that we dealt with were all great! They really came thru with the second room for our extended stay. Not one person was every rude & they always smiled – even at 2am. The bathrooms were adequate – never ran out of hot water & the TVs worked. The wireless was sporadic – we received a much better signal in our second room than in our first. The breakfast was ok – eggs, breads, juices, cereal, coffee, etc. We always found something to hold us over for a while. If I ever needed to stay at this hotel again, I will make sure to request a room far away from the slamming stairway door.

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E16706A491E07D2E5974C20E22D1D5F5

Mediocre Old Hotel

My wife and I picked the Hilton Chicago due to the fact that it was within walking distance of Grant Park / the Lollapalooza festival and because everything we had read leading up to our stay played up the service quality and the charm of the hotel. In the end, we were left wanting much more service and charm out of the Hilton Chicago than it was able to deliver. First, the service was not really that great. Yes, the guy at the registration desk was nice when we checked in and the maids were friendly; but you can find this at the Best Western down Michigan Avenue. Our problem was that the hotel staff basically ignored the security issue that we raised with them. During one of the nights, a drunken woman attempted to use her key to get into our room several times. We did not have a problem with this woman making an honest mistake; the floors really look similar and can be very confusing to someone who does not have their full wits about them. Additionally, we too were Lollapalooza attendees and understood that there was a fair amount of drunken revelry that accompanied the concert experience. We told the woman several times that she had made a mistake and she did not belong in the room. However, at 3.30 am we awoke to a hotel staffer pounding on our door attempting to let the woman into our room. I politely told the staffer that the woman was confused and she did not belong in this room. The next morning we notified the front desk of the incident. We gleaned from the conversation that hotel management had a number of problems due to the concert attendees that were staying in the hotel and really did not want to deal with our problems. Second, we really failed to see the charm of the hotel. Our fifth floor room was small, oddly shaped and had worn carpet and dated furnishings. The room did not have a mini-bar which I thought everyone had these days. Further, the bathroom was small and did not have an air conditioning vent or an exhaust fan. As noted by several other reviewers, the WiFi was not free and cost $12.50 a day for regular service and $15 for premium service. Additionally, the self park was $45 a night and valet was $57 a night. The health club is an extra $50 and the roof top pool and sun deck is on the back side of the hotel without the panoramic views of Grant Park that I expected. On the plus side, the room was clean and our side of the fifth floor was relatively quiet.

Mediocre Old Hotel My wife and I picked the Hilton Chicago due to the fact that it was within walking distance of Grant Park / the Lollapalooza festival and because everything we had read leading up to our stay played up the service quality and the charm of the hotel. In the end, we were left wanting much more service and charm out of the Hilton Chicago than it was able to deliver. First, the service was not really that great. Yes, the guy at the registration desk was nice when we checked in and the maids were friendly; but you can find this at the Best Western down Michigan Avenue. Our problem was that the hotel staff basically ignored the security issue that we raised with them. During one of the nights, a drunken woman attempted to use her key to get into our room several times. We did not have a problem with this woman making an honest mistake; the floors really look similar and can be very confusing to someone who does not have their full wits about them. Additionally, we too were Lollapalooza attendees and understood that there was a fair amount of drunken revelry that accompanied the concert experience. We told the woman several times that she had made a mistake and she did not belong in the room. However, at 3.30 am we awoke to a hotel staffer pounding on our door attempting to let the woman into our room. I politely told the staffer that the woman was confused and she did not belong in this room. The next morning we notified the front desk of the incident. We gleaned from the conversation that hotel management had a number of problems due to the concert attendees that were staying in the hotel and really did not want to deal with our problems. Second, we really failed to see the charm of the hotel. Our fifth floor room was small, oddly shaped and had worn carpet and dated furnishings. The room did not have a mini-bar which I thought everyone had these days. Further, the bathroom was small and did not have an air conditioning vent or an exhaust fan. As noted by several other reviewers, the WiFi was not free and cost $12.50 a day for regular service and $15 for premium service. Additionally, the self park was $45 a night and valet was $57 a night. The health club is an extra $50 and the roof top pool and sun deck is on the back side of the hotel without the panoramic views of Grant Park that I expected. On the plus side, the room was clean and our side of the fifth floor was relatively quiet.

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83F60C53900857846174AA16D359F32E

Attentive service, beautiful architecture

Stayed here for a conference and recognized the hotel immediately from the movies that were filmed there. The staff were very attentive, respectful, and helpful. My room was very clean, and I appreciated having a refrigerator in the room, as well as having two bottles of water every day, without having to pay extra for it! Room service was very good, and surprisingly fast! There were two areas that weren't ideal, but it wouldn't keep me from coming back. 1) It was difficult to reach the valet parking staff when I wanted to call for my car. Once I had to contact the front desk, and they were able to ring through. Another time, I reached an automated service and entered the number for my car, but never got any confirmation if the information had been received. When I went downstairs to get the car, it wasn't ready and I had to wait a while. 2) The internet service did a number on my phone. As part of our conference, we were provided an access code for wireless service. That was a great surprise, but because my phone was set to automatically detect a wireless connection, I actually thought my phone had stopped working because I couldn't access apps through the 4G network either. I just got an error message on the Wireless feature, the battery wasn't holding a charge, and the background on my screen was getting darker and darker. $78 in cab fares later, not to mention hours on the phone with both Motorola and AT&T, I had a 'new' (refurbished) phone in hand, but lo and behold the same problem occurred that evening. It wasn't until I called helpdesk for the internet that we figured out it had to be the relay service for the internet. I had to remember to disable the wireless search feature every time I was in the hotel to prevent the same thing from happening. Needless to say, it was hugely distracting, and I lost a full day of the conference because of it.

Attentive service, beautiful architecture Stayed here for a conference and recognized the hotel immediately from the movies that were filmed there. The staff were very attentive, respectful, and helpful. My room was very clean, and I appreciated having a refrigerator in the room, as well as having two bottles of water every day, without having to pay extra for it! Room service was very good, and surprisingly fast! There were two areas that weren't ideal, but it wouldn't keep me from coming back. 1) It was difficult to reach the valet parking staff when I wanted to call for my car. Once I had to contact the front desk, and they were able to ring through. Another time, I reached an automated service and entered the number for my car, but never got any confirmation if the information had been received. When I went downstairs to get the car, it wasn't ready and I had to wait a while. 2) The internet service did a number on my phone. As part of our conference, we were provided an access code for wireless service. That was a great surprise, but because my phone was set to automatically detect a wireless connection, I actually thought my phone had stopped working because I couldn't access apps through the 4G network either. I just got an error message on the Wireless feature, the battery wasn't holding a charge, and the background on my screen was getting darker and darker. $78 in cab fares later, not to mention hours on the phone with both Motorola and AT&T, I had a 'new' (refurbished) phone in hand, but lo and behold the same problem occurred that evening. It wasn't until I called helpdesk for the internet that we figured out it had to be the relay service for the internet. I had to remember to disable the wireless search feature every time I was in the hotel to prevent the same thing from happening. Needless to say, it was hugely distracting, and I lost a full day of the conference because of it.

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C9C0B5DF6F0ACA597307B2FB94226BA3

Nice Place, Decent Value

This is a nice, clean, safe well run hotel. It's really nothing special, but is at least one step into the nicer places. For what they have, they get it right. If you aren't picky about luxurious surroundings, its a fine place to stay.

Nice Place, Decent Value This is a nice, clean, safe well run hotel. It's really nothing special, but is at least one step into the nicer places. For what they have, they get it right. If you aren't picky about luxurious surroundings, its a fine place to stay.

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C74BAE8C8AD1A57CD1057C1BA051C401

Value for money

They say first impressions last, and this was so true of this place. The guy on reception (Matt) greeted me like an old mate, and was so helpful, cheerfully answering all my questions and giving advice about what/what not to do in Venice. Location right on the beach, excellent.The room was functional and comfortable, with a kitchenette (stovetop, fridge, microwave) and TV, and ensuite bathroom. My only complaints would be that there was a slight musty smell about it and water pressure was very low in the wash basin, but you kind of expect those kind of things with an older building; also, a bit noisy with the sound of garbage trucks etc backing up and the odd crazy person (there are lots of them in Venice) randomly yelling out at various hours of the day/night. But all-round, good value for money. If you don't come here expecting a palace you won't be disappointed!

Value for money They say first impressions last, and this was so true of this place. The guy on reception (Matt) greeted me like an old mate, and was so helpful, cheerfully answering all my questions and giving advice about what/what not to do in Venice. Location right on the beach, excellent.The room was functional and comfortable, with a kitchenette (stovetop, fridge, microwave) and TV, and ensuite bathroom. My only complaints would be that there was a slight musty smell about it and water pressure was very low in the wash basin, but you kind of expect those kind of things with an older building; also, a bit noisy with the sound of garbage trucks etc backing up and the odd crazy person (there are lots of them in Venice) randomly yelling out at various hours of the day/night. But all-round, good value for money. If you don't come here expecting a palace you won't be disappointed!

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772F7810E338E24DB8F88627C13BE380

not a cookie cutter place

We loved this place. It appeared to be in the middle of nowhere, but in reality was quite near the airport, so it took no time at all to reach it. The buildings were beautifully designed and the landscaping was gorgous. It looked like we were in a forest. I almost expected to see an elk peeking in the window. The staff was welcoming and made us feel at home. I especially liked the "living room" near the entrance to our floor, with its big screen TV and its various chocolate snacks and refridgerator stocked with ice cream and drinks. And the complimentary breakfast was far and above what is presented at most chain motels. We would definitely be very happy to return!

not a cookie cutter place We loved this place. It appeared to be in the middle of nowhere, but in reality was quite near the airport, so it took no time at all to reach it. The buildings were beautifully designed and the landscaping was gorgous. It looked like we were in a forest. I almost expected to see an elk peeking in the window. The staff was welcoming and made us feel at home. I especially liked the "living room" near the entrance to our floor, with its big screen TV and its various chocolate snacks and refridgerator stocked with ice cream and drinks. And the complimentary breakfast was far and above what is presented at most chain motels. We would definitely be very happy to return!

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3BD4D41B8A1B37C73405AD5AB49195F8

Not What I Expected

Needing a mid-priced hotel for a visit to Fort Worth, I decided to try a Radisson Hotel. I had a great stay at Radisson Amsterdam, and they kept sending me emails urging me to stay again at a Radisson. The hotel turned out to be an older motel not up to the standards of their competition. On the plus side, our rooms (one regular, one business class) were large and remodeled with a comfortable bed, well-lit bath with shower/tub and granite on counter-top and inside the shower. On the downside, the stairwells were dingy concrete that need to be repainted, the lobby was large with many chairs, but a central fountain was very noisy, one receptionist was friendly, two others were just doing a job. On check-in, the receptionist failed to give us a breakfast voucher that was part of the business room package. The business room had a desk, but the lamp with many power outlets was next to the bed, on the opposite side of the room. We had WiFi, but the ethernet connections if the room were not hooked up. The desk did not have an outlet. Bed sheet was frayed, and the bottom fitted sheet pulled out in a few minutes. Tucked it in, but it was soon pulling back exposing the mattress. By morning, I and my wife were sleeping on the mattress, not the sheet. Hallways needed remodeling, and they had a musty "old motel" smell reminiscent of cigarets. If you wanted a snack, the hotel snack area sold only packages of Goldfish crackers or Snickers candy bars, nothing else. The keys on the telephone front desk or other services did not work. The desk chair was way too low for the desk, at its highest setting the desktop was at the middle of my chest. Breakfast buffet was ordinary, nothing to make me want to come back.

Not What I Expected Needing a mid-priced hotel for a visit to Fort Worth, I decided to try a Radisson Hotel. I had a great stay at Radisson Amsterdam, and they kept sending me emails urging me to stay again at a Radisson. The hotel turned out to be an older motel not up to the standards of their competition. On the plus side, our rooms (one regular, one business class) were large and remodeled with a comfortable bed, well-lit bath with shower/tub and granite on counter-top and inside the shower. On the downside, the stairwells were dingy concrete that need to be repainted, the lobby was large with many chairs, but a central fountain was very noisy, one receptionist was friendly, two others were just doing a job. On check-in, the receptionist failed to give us a breakfast voucher that was part of the business room package. The business room had a desk, but the lamp with many power outlets was next to the bed, on the opposite side of the room. We had WiFi, but the ethernet connections if the room were not hooked up. The desk did not have an outlet. Bed sheet was frayed, and the bottom fitted sheet pulled out in a few minutes. Tucked it in, but it was soon pulling back exposing the mattress. By morning, I and my wife were sleeping on the mattress, not the sheet. Hallways needed remodeling, and they had a musty "old motel" smell reminiscent of cigarets. If you wanted a snack, the hotel snack area sold only packages of Goldfish crackers or Snickers candy bars, nothing else. The keys on the telephone front desk or other services did not work. The desk chair was way too low for the desk, at its highest setting the desktop was at the middle of my chest. Breakfast buffet was ordinary, nothing to make me want to come back.

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DE14203FC34530703023FDD656AF8A43

Review from a Kimpton Fan

On the occasion of our first visit to San Francisco, We opted to follow the Kimpton brand and book a suite (624) for our three day stay. The Monaco is a stately property that houses a very friendly staff and has updated and meticulously clean rooms. We cannot think of one negative thing to report and we would return in the future without hesitation.

Review from a Kimpton Fan On the occasion of our first visit to San Francisco, We opted to follow the Kimpton brand and book a suite (624) for our three day stay. The Monaco is a stately property that houses a very friendly staff and has updated and meticulously clean rooms. We cannot think of one negative thing to report and we would return in the future without hesitation.

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2569109E2B797A162C2CD94F7A713540

Beautiful hotel, friendly staff

Just stayed here for a night this week for a conference for work. The hotel lobby and rooms are well appointed, clean, and inviting. The bedding was extremely comfortable. The front desk staff was very friendly and attentive as well. If I had one complaint it would be how expensive internet access in the rooms costs.

Beautiful hotel, friendly staff Just stayed here for a night this week for a conference for work. The hotel lobby and rooms are well appointed, clean, and inviting. The bedding was extremely comfortable. The front desk staff was very friendly and attentive as well. If I had one complaint it would be how expensive internet access in the rooms costs.

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A5C593909D82D97892EAC57D6832B524

Another wonderful stay

After 10 years away from Blue Sea Lodge, my family and I booked again and stayed October 16-18; we found our experience with the property even better than we remembered. The hotel is very well managed and maintained, almost spotlessly clean and has the most helpful and friendly front desk staff. Our ocean-facing 3rd floor suite was spacious, well-appointed (loved the extra pillows and blankets) and quiet. We also liked the convenience of having shops and restaurants near by, with the covered and enclosed garage providing a safe place for us to leave our vehicle in. We will definitely return to the Blue Sea Lodge during our next trip to San Diego. Chris, Joann and Alexandra M.- Las Vegas, NV

Another wonderful stay After 10 years away from Blue Sea Lodge, my family and I booked again and stayed October 16-18; we found our experience with the property even better than we remembered. The hotel is very well managed and maintained, almost spotlessly clean and has the most helpful and friendly front desk staff. Our ocean-facing 3rd floor suite was spacious, well-appointed (loved the extra pillows and blankets) and quiet. We also liked the convenience of having shops and restaurants near by, with the covered and enclosed garage providing a safe place for us to leave our vehicle in. We will definitely return to the Blue Sea Lodge during our next trip to San Diego. Chris, Joann and Alexandra M.- Las Vegas, NV

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24FD5DA864381AC2B99174B732C4EFEB

Pleasantly surprised

I'm a self professed hotel snob, but this little hotel surprised me. It is small, as are the rooms - which in NYC is normal, but it is very clean and modern. The staff was very friendly and helpful and I loved walking out the front door and being right in the heart of the flower district. Subways were close by, and as a single mom traveling with two kids, nothing about this hotel or area made me nervous. I highly recommend and would stay again.

Pleasantly surprised I'm a self professed hotel snob, but this little hotel surprised me. It is small, as are the rooms - which in NYC is normal, but it is very clean and modern. The staff was very friendly and helpful and I loved walking out the front door and being right in the heart of the flower district. Subways were close by, and as a single mom traveling with two kids, nothing about this hotel or area made me nervous. I highly recommend and would stay again.

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5393D7B316FC388CF9F252D2C001FCF6

overall a good experience

We wanted something cheap but clean...this travelodge is clean and also very close to the light rail which we used all the time to get to our tourist destinations. The only bad thing about the location is that at night it is not very safe if you dont have a car or grab a taxi. we stayed for the weekend, and by 9pm we were already in the hotel...we would walk a couple of blocks from the light rail and nothing happened but there was some suspicious groups of people outside the gas sations and mcdonalds. the staff was extremely helpful, they gave us a ride twice to the light rail and they told us some great tips about downtown.

overall a good experience We wanted something cheap but clean...this travelodge is clean and also very close to the light rail which we used all the time to get to our tourist destinations. The only bad thing about the location is that at night it is not very safe if you dont have a car or grab a taxi. we stayed for the weekend, and by 9pm we were already in the hotel...we would walk a couple of blocks from the light rail and nothing happened but there was some suspicious groups of people outside the gas sations and mcdonalds. the staff was extremely helpful, they gave us a ride twice to the light rail and they told us some great tips about downtown.

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E4D31E1E2842D0366DF54066E2944417

A real find

Picked this hotel after checking ratings and prices on the road with the I-phone. Arrived and were given keys to look at a couple of rooms -very helpful and friendly staff. Picked a King regular room (Take the small suite if available, lots of space to spread out and not much more in cost.) We stayed in the Casa Del Mar building. Very good location on Shelter Island just across from the Air Station - little noisy with the Helicopters coming and going but interesting to watch and not overpowering. Public park and fishing pier across the street. Hotel has a very nice outside dining area with fantastic view of yacht basin and hills in the distance. Food good and prices reasonable for the area. Other restaurants not that far away. Good base location for seeing the sights in San Diego. Upscale looking hotel with reasonable rates. Would certainly pick this place if I ever go back to San Diego

A real find Picked this hotel after checking ratings and prices on the road with the I-phone. Arrived and were given keys to look at a couple of rooms -very helpful and friendly staff. Picked a King regular room (Take the small suite if available, lots of space to spread out and not much more in cost.) We stayed in the Casa Del Mar building. Very good location on Shelter Island just across from the Air Station - little noisy with the Helicopters coming and going but interesting to watch and not overpowering. Public park and fishing pier across the street. Hotel has a very nice outside dining area with fantastic view of yacht basin and hills in the distance. Food good and prices reasonable for the area. Other restaurants not that far away. Good base location for seeing the sights in San Diego. Upscale looking hotel with reasonable rates. Would certainly pick this place if I ever go back to San Diego

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D3FF8682719CBFEE2A002F8761EA4AAC

Start of our Honeymoon

We originally stayed here on the first night of our Honeymoon back in November 2010. This room is absolutely charming. The attention made to even the smallest of details (e.g. having a small toaster oven in the kitchen for the fresh bagels) was fantastic! We revisited the Inn / Room this weekend, and the night was just as magical. It is rare for an Inn to keep such a high level of service up for so long.

Start of our Honeymoon We originally stayed here on the first night of our Honeymoon back in November 2010. This room is absolutely charming. The attention made to even the smallest of details (e.g. having a small toaster oven in the kitchen for the fresh bagels) was fantastic! We revisited the Inn / Room this weekend, and the night was just as magical. It is rare for an Inn to keep such a high level of service up for so long.

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A91CF8E70366ABFC5D70E8400DEA6D30

Best of times square!

The rooms are extremely nice, quiet up in the higher floors! BUT the number one absolutely best thing about this hotel (besides a perfect location) is the restaurant/bar! It is the perfect spot to watch everything going on in Times Square! You can sit right up next to a window that has the best views! Plus the food is really good...and the prices are very fair! Wouldn't stay anywhere else in NYC! Free Internet in the lobby area!

Best of times square! The rooms are extremely nice, quiet up in the higher floors! BUT the number one absolutely best thing about this hotel (besides a perfect location) is the restaurant/bar! It is the perfect spot to watch everything going on in Times Square! You can sit right up next to a window that has the best views! Plus the food is really good...and the prices are very fair! Wouldn't stay anywhere else in NYC! Free Internet in the lobby area!

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9B824AB95E81622ECF289E8B05760D56

Great value!!

The Pointe Hilton Squaw Peak Resort is a must go to!!! The suites are very clean and roomy! The shower was fantastic!!! You should pay more, its a deal!!! Great location!!!

Great value!! The Pointe Hilton Squaw Peak Resort is a must go to!!! The suites are very clean and roomy! The shower was fantastic!!! You should pay more, its a deal!!! Great location!!!

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CACAE621441A1B1F069F5882F24F0A9F

Pleasant stay

I stayed at the Hilton SF/Union Square for a few days for a business conference. They had more than one large conference going on and I must say, everything went smoothly. The good points of my stay: quick check in, nice bath amenities (Peter Roth, lovely), good water pressure in the shower, a comfy bed, quick elevators (even though it's a pretty big hotel), and a good central location with an easy walk from the BART (which I took from SFO, a very easy ride). Also, if you have limited time to get out during these conferences (which is often the case), there is great shopping and nice places to stroll and hang out within a few blocks of the hotel. One negative - I could hear voices, even in normal speaking tones, very clearly in the hallway at all hours from inside my room. Luckily, there were no party-ers on my floor :). The catering for our event was good - good choices for continental breakfast, and very fast service for our large awards luncheon. Overall - good stay, good location, I would recommend!

Pleasant stay I stayed at the Hilton SF/Union Square for a few days for a business conference. They had more than one large conference going on and I must say, everything went smoothly. The good points of my stay: quick check in, nice bath amenities (Peter Roth, lovely), good water pressure in the shower, a comfy bed, quick elevators (even though it's a pretty big hotel), and a good central location with an easy walk from the BART (which I took from SFO, a very easy ride). Also, if you have limited time to get out during these conferences (which is often the case), there is great shopping and nice places to stroll and hang out within a few blocks of the hotel. One negative - I could hear voices, even in normal speaking tones, very clearly in the hallway at all hours from inside my room. Luckily, there were no party-ers on my floor :). The catering for our event was good - good choices for continental breakfast, and very fast service for our large awards luncheon. Overall - good stay, good location, I would recommend!

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C1CDCDD2E7EE4B6F9AC742047B0B0C44

Terrible and Disappointing

I was treated like a second class citizen both on the phone and in person when checking in. I'd never stayed at a Holiday Inn before but heard good things about Holiday Inn so I was optimistic. I've stayed at hostels with cleaner sheets and more comfortable rooms. My sheets had spots of blood by the pillows and they were never changed out by housekeeping. I called twice to get my room changed out and in a 5 day stay, nothing was ever touched. The air conditioner broke and sounded like a freight train the third night, the hall smelled like pot, and the wi-fi was awful.

Terrible and Disappointing I was treated like a second class citizen both on the phone and in person when checking in. I'd never stayed at a Holiday Inn before but heard good things about Holiday Inn so I was optimistic. I've stayed at hostels with cleaner sheets and more comfortable rooms. My sheets had spots of blood by the pillows and they were never changed out by housekeeping. I called twice to get my room changed out and in a 5 day stay, nothing was ever touched. The air conditioner broke and sounded like a freight train the third night, the hall smelled like pot, and the wi-fi was awful.

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0C6163559EB7AE5501B6C14D807803EA

Stayed at the Helmsley Park Lane for Thanksgiving

I was most impressed with our stay at the Helmsley Park Lane. The people could not have been more helpful and friendly. Check in was quick and our rooms were ready early. Thomas the Concierges was fantastic. He arranged every tour and restaurant reservation for us, and was always very professional and kind. He was great with our nefew who is seven and included him in the tour decisions. The location of this hotel could not be more perfect. We walked everywhere, Central Park, 5th Avenue, Rockerfeller Centre, hop on hop off tour bus stops right out front of th hotel. You could not ask for more. We stayed in a executive king park view. The room had been renovated and was lovely. Bed was very comfortable and the room was clean. Others in our party were in older rooms with a park view but they were still lovely and clean. I will return to New York again and will not hesitate to stay at the Helmsley again. Thank you for a great experience.

Stayed at the Helmsley Park Lane for Thanksgiving I was most impressed with our stay at the Helmsley Park Lane. The people could not have been more helpful and friendly. Check in was quick and our rooms were ready early. Thomas the Concierges was fantastic. He arranged every tour and restaurant reservation for us, and was always very professional and kind. He was great with our nefew who is seven and included him in the tour decisions. The location of this hotel could not be more perfect. We walked everywhere, Central Park, 5th Avenue, Rockerfeller Centre, hop on hop off tour bus stops right out front of th hotel. You could not ask for more. We stayed in a executive king park view. The room had been renovated and was lovely. Bed was very comfortable and the room was clean. Others in our party were in older rooms with a park view but they were still lovely and clean. I will return to New York again and will not hesitate to stay at the Helmsley again. Thank you for a great experience.

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0618A34A81DB1E41E26B314CD628C50C

Nice enough hotel but very misleading promises and billing

We booked a substantial block of rooms here for a wedding and were promised a 25% discount if guests booked before a given deadline. But guests quickly discovered that the price they got was barely better than the price advertised on the hotel website for ordinary guests. Why? Because on any given day the actual rates they advertise and charge are, officially speaking, discounted between 10% and 20% off some imaginary "full" rate that, in practice, they never charge anyone. So our people were getting 25% not off the rate they would have gotten had they booked without the wedding discount, but off the imaginary "full" rate; which means that, in reality, the 25% discount was more like a 4% or 5% discount off of what they could have gotten just walking in off the street. Prior to arriving to the hotel, at least two guests called and e-mailed the hotel to get precise quotes on what their rates would be; e-mails were not replied to, and the people reached on the phone could never answer the question or find the reservation. It was like the William H Macy scene in "Fargo." And then finally, on top of all that, the final bills were larded with a $12 DAILY "Service Charge - Add-On" which, according to the contract, relates to things like the concierge service, daily newspaper, Wifi, gym, etc. - in other words, things they advertise as benefits of the hotel and that you would assume were included in the price. Having said all that, it is a nice enough place as long as you get one of the rooms with a window that doesn't face a brick wall. It is very well located for a stay in Downtown LA, and the price you eventually wind up paying isn't terrible for a cute non-chain hotel in downtown (over a 9 night stay, all taxes and fees included, the price averaged $181/night, with the "wedding discount", for a room whose window looked at a brick wall). But the frankly deceptive billing practices did leave a sour taste in our mouth.

Nice enough hotel but very misleading promises and billing We booked a substantial block of rooms here for a wedding and were promised a 25% discount if guests booked before a given deadline. But guests quickly discovered that the price they got was barely better than the price advertised on the hotel website for ordinary guests. Why? Because on any given day the actual rates they advertise and charge are, officially speaking, discounted between 10% and 20% off some imaginary "full" rate that, in practice, they never charge anyone. So our people were getting 25% not off the rate they would have gotten had they booked without the wedding discount, but off the imaginary "full" rate; which means that, in reality, the 25% discount was more like a 4% or 5% discount off of what they could have gotten just walking in off the street. Prior to arriving to the hotel, at least two guests called and e-mailed the hotel to get precise quotes on what their rates would be; e-mails were not replied to, and the people reached on the phone could never answer the question or find the reservation. It was like the William H Macy scene in "Fargo." And then finally, on top of all that, the final bills were larded with a $12 DAILY "Service Charge - Add-On" which, according to the contract, relates to things like the concierge service, daily newspaper, Wifi, gym, etc. - in other words, things they advertise as benefits of the hotel and that you would assume were included in the price. Having said all that, it is a nice enough place as long as you get one of the rooms with a window that doesn't face a brick wall. It is very well located for a stay in Downtown LA, and the price you eventually wind up paying isn't terrible for a cute non-chain hotel in downtown (over a 9 night stay, all taxes and fees included, the price averaged $181/night, with the "wedding discount", for a room whose window looked at a brick wall). But the frankly deceptive billing practices did leave a sour taste in our mouth.

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145249311D2F8DE77AAFABAAC2A91F33

Great location, tiny rooms!

The hotel was in a great location & the Upper West Side over on Columbus & Amsterdam had some great shops and places to eat at great prices compared to those further downtown. The hotel itself.... I knew the rooms were going to be small as per previous reviews but they were actually really small (double). The bed was against one wall with about 6" of the radiator against it. The radiator was unbelievably hot & the room was sweltering when we arrived. Turned the valve off & AC on hoping the room would cool down while we were out. It was still sauna-like on our return 3 hours later. On the 2nd night the radiator started making loud banging noises at 3am. Finally managed to stop it but complained to hotel staff who moved us to a queen room. Again heating was on full blast but actually cooled once the valve was shut off. Room was bigger but the bed collapsed in the middle! Maintenance staff were quick to attend & managed to wedge the bed back in place (with a rolled up towel). Unfortunately due to a missing spar across the middle of the bed we really rolled together & it was a far from comfortable sleep! The restaurant had loads to choose from but it was a struggle to get a table/seat even going in 10-15 mins before breakfast was due to start! Hotel staff were always very polite, helpful & courteous though. Internally the building is in much need of redecoration but outside is fine & on a lovely street.

Great location, tiny rooms! The hotel was in a great location & the Upper West Side over on Columbus & Amsterdam had some great shops and places to eat at great prices compared to those further downtown. The hotel itself.... I knew the rooms were going to be small as per previous reviews but they were actually really small (double). The bed was against one wall with about 6" of the radiator against it. The radiator was unbelievably hot & the room was sweltering when we arrived. Turned the valve off & AC on hoping the room would cool down while we were out. It was still sauna-like on our return 3 hours later. On the 2nd night the radiator started making loud banging noises at 3am. Finally managed to stop it but complained to hotel staff who moved us to a queen room. Again heating was on full blast but actually cooled once the valve was shut off. Room was bigger but the bed collapsed in the middle! Maintenance staff were quick to attend & managed to wedge the bed back in place (with a rolled up towel). Unfortunately due to a missing spar across the middle of the bed we really rolled together & it was a far from comfortable sleep! The restaurant had loads to choose from but it was a struggle to get a table/seat even going in 10-15 mins before breakfast was due to start! Hotel staff were always very polite, helpful & courteous though. Internally the building is in much need of redecoration but outside is fine & on a lovely street.

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A005F45385F19DF4D51C150FA13FF92F

Awesome Experience - Haven't given a 5 Star before today...

Just back from an incredible stay at the Palomar. I reached out on a Saturday via there website saying that I was fed-up with Starwood and was looking for a new hotel chain to use for work. VP of Marketing, VP of Sales, and the COO all responded within 2 hours on a Saturday. Can you believe it? I was shocked, amazed and literally had a smile on my face. Fast forward a few days - it's now last Tuesday - I check in - the GM of the hotel personally welcomes me - they gave me a great corner room with an incredible view of the West Side and the ocean. A welcome gift of food and drinks. And all around friendliness. The hotel is great. People are friendly and attentive. Room Service was tasty and reasonably priced. The Bartender remembered me from two years ago. Love it! I'll be back - you should go. It's really, really a class act.

Awesome Experience - Haven't given a 5 Star before today... Just back from an incredible stay at the Palomar. I reached out on a Saturday via there website saying that I was fed-up with Starwood and was looking for a new hotel chain to use for work. VP of Marketing, VP of Sales, and the COO all responded within 2 hours on a Saturday. Can you believe it? I was shocked, amazed and literally had a smile on my face. Fast forward a few days - it's now last Tuesday - I check in - the GM of the hotel personally welcomes me - they gave me a great corner room with an incredible view of the West Side and the ocean. A welcome gift of food and drinks. And all around friendliness. The hotel is great. People are friendly and attentive. Room Service was tasty and reasonably priced. The Bartender remembered me from two years ago. Love it! I'll be back - you should go. It's really, really a class act.

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00E3E0A27089AD5463142D5B6FFE1625

Great place to stay

If you want to be in the middle of the action then this is the place to stay. Step outside the hotel right into Times Square and all of its madness. I stayed at the hotel for 5 days and have nothing negative to say. The staff were friendly and helpful.The room was quiet, clean and the beds were nice and comfy! I had read in other reviews about the long wait for an elevator, I don't think I waited any longer at this hotel than anywhere else. Our room was large enough for 3 adults and all the shopping bags. It never felt cramped. We were on the 40th floor with spectacular views of the river and Times Square. When booking our room my only request was that we have 2 double beds instead of a king on a higher floor. So the room with a view was an added bonus. Although there is no Wi-Fi in the room we never found it an inconvenience to pop down to the lobby (8th floor). I would stay at this hotel again.

Great place to stay If you want to be in the middle of the action then this is the place to stay. Step outside the hotel right into Times Square and all of its madness. I stayed at the hotel for 5 days and have nothing negative to say. The staff were friendly and helpful.The room was quiet, clean and the beds were nice and comfy! I had read in other reviews about the long wait for an elevator, I don't think I waited any longer at this hotel than anywhere else. Our room was large enough for 3 adults and all the shopping bags. It never felt cramped. We were on the 40th floor with spectacular views of the river and Times Square. When booking our room my only request was that we have 2 double beds instead of a king on a higher floor. So the room with a view was an added bonus. Although there is no Wi-Fi in the room we never found it an inconvenience to pop down to the lobby (8th floor). I would stay at this hotel again.

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9C7773CEFB4902E2CC9A166386E8FC28

OK place for one night

This hotel is close to the SAN airport and SeaWorld area and the hotel was ok for a single night, that's about the best I can say. I had a pre-paid reservation but when I arrived as with most Choice Hotels, They wanted to charge me and were surprised when they saw it was pre-paid. They also said there was a balance due for some reason and they CHARGE for parking, just an FYI. The club in the lobby/bottom floor is a bit noisy. Staying on the 6th floor and we could still hear the club noise. The hotel was comfy and somewhat clean. I would most likely NOT return on the next visit to San Diego

OK place for one night This hotel is close to the SAN airport and SeaWorld area and the hotel was ok for a single night, that's about the best I can say. I had a pre-paid reservation but when I arrived as with most Choice Hotels, They wanted to charge me and were surprised when they saw it was pre-paid. They also said there was a balance due for some reason and they CHARGE for parking, just an FYI. The club in the lobby/bottom floor is a bit noisy. Staying on the 6th floor and we could still hear the club noise. The hotel was comfy and somewhat clean. I would most likely NOT return on the next visit to San Diego

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6DBE0A71D53C1B6C1E1C5E254EA5BBD2

Location, location, location

I agree with previous reviews stating the rooms could stand a little updating. I have stayed on this property too many times to count over the years. Location, location, location. It's a wonderful location! The rooms are clean. The breakfast is decent and the staff is always pleasant. The pool and spa area are nice also. The ocean front rooms are the best view but the one bedroom suite is spacious and the mini kitchen is good for minor cooking. I have never been disappointed at Ocean Park Inn and look forward to my next visit.

Location, location, location I agree with previous reviews stating the rooms could stand a little updating. I have stayed on this property too many times to count over the years. Location, location, location. It's a wonderful location! The rooms are clean. The breakfast is decent and the staff is always pleasant. The pool and spa area are nice also. The ocean front rooms are the best view but the one bedroom suite is spacious and the mini kitchen is good for minor cooking. I have never been disappointed at Ocean Park Inn and look forward to my next visit.

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CFC0ED785C821E20D403A851C40C5422

Needs Some Cleaning

We chose the Drury Hotel in Memphis just off the Interstate since we were on our way to Nashville. We felt the Senior rate was excellent for the area. Upon entering the lobby we found numerous gust waiting to be check in. The delay was minimal and we were assigned a room. The desk clerks were friendly and helpful. Th carpet in the elevator was dirty and as we exited on the fourth floor we found the carpet badly in need of cleaning. Our room was 403 and once again we encountered filthy carpet. Isf our early experience is any indicator of the hotel's cleanliness then there is a definite need for carpet cleaning throughout the hotel. The room was small but adequate. The room is definitely dated and the TU set was an old tube type. The aircocndition9ign worked fine. We went to the evening snack provided by the hotel and the number of people waiting was unreal. We did not know that many people could be staying at the hotel. Had nachos and cheese along with hot dogs. If you really want to get an adequate dinner,m then head out to a real restaurant as this is just snack food. Ewe had an issue with out cell phone which would not work inside the ho0tel. Upon getting directions from the front desk we headed for the close by SPRINT store where we were told the hotel was in a “dead zone” and no service was available. Now we have to think about another cell carrier. It's hard to believe that a company such as SPRINT was selling serve just a couple of miles down the road when there was no service available in the area we were in. This is certainly not the fault of the hotel and this is just a heads up in the event you have SPRINT service and plan to stay at this hotel.

Needs Some Cleaning We chose the Drury Hotel in Memphis just off the Interstate since we were on our way to Nashville. We felt the Senior rate was excellent for the area. Upon entering the lobby we found numerous gust waiting to be check in. The delay was minimal and we were assigned a room. The desk clerks were friendly and helpful. Th carpet in the elevator was dirty and as we exited on the fourth floor we found the carpet badly in need of cleaning. Our room was 403 and once again we encountered filthy carpet. Isf our early experience is any indicator of the hotel's cleanliness then there is a definite need for carpet cleaning throughout the hotel. The room was small but adequate. The room is definitely dated and the TU set was an old tube type. The aircocndition9ign worked fine. We went to the evening snack provided by the hotel and the number of people waiting was unreal. We did not know that many people could be staying at the hotel. Had nachos and cheese along with hot dogs. If you really want to get an adequate dinner,m then head out to a real restaurant as this is just snack food. Ewe had an issue with out cell phone which would not work inside the ho0tel. Upon getting directions from the front desk we headed for the close by SPRINT store where we were told the hotel was in a “dead zone” and no service was available. Now we have to think about another cell carrier. It's hard to believe that a company such as SPRINT was selling serve just a couple of miles down the road when there was no service available in the area we were in. This is certainly not the fault of the hotel and this is just a heads up in the event you have SPRINT service and plan to stay at this hotel.

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327B7FA838B952B18E029B25B6ED9012

Clean and Great Price

My husband & I just stayed 2 nights at the hotel and it was pleasantly clean. The price was great for the location and for the large room. The front desk was very friendly and helpful. As a habit the 1st thing we do when we go into the room is check for bedbugs and all of the bedding including the mattress was extremely clean. This hotel is in a great location for eating and shopping which was a huge plus. When we are back in the area will stay here again.

Clean and Great Price My husband & I just stayed 2 nights at the hotel and it was pleasantly clean. The price was great for the location and for the large room. The front desk was very friendly and helpful. As a habit the 1st thing we do when we go into the room is check for bedbugs and all of the bedding including the mattress was extremely clean. This hotel is in a great location for eating and shopping which was a huge plus. When we are back in the area will stay here again.

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6605C67A49178DC4D9F82CC61FE24789

Better then expected!

We booked the hotel after reading some reviews and because it seemed to be in a nice location. We loved it! The basics where great, good bed, shower/bath, plenty towels, nice modern look, quiet! Even though the hotel is located so central we loved that is was so roomy. Wide hallways, big lobby. And we really loved-loved-loved hanging in the lobby. The guys are fun to hang out with, gave us very good tips to go for dinner. They made our holiday fun. Great work. We'll be back for sure!

Better then expected! We booked the hotel after reading some reviews and because it seemed to be in a nice location. We loved it! The basics where great, good bed, shower/bath, plenty towels, nice modern look, quiet! Even though the hotel is located so central we loved that is was so roomy. Wide hallways, big lobby. And we really loved-loved-loved hanging in the lobby. The guys are fun to hang out with, gave us very good tips to go for dinner. They made our holiday fun. Great work. We'll be back for sure!

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9590151AEFEBDC226F2A84F700FD4C17

Nice Staff, Great Location

I enjoyed my most recent trip to Austin while staying at the Sheraton on 11th Street. It is within walking distance to many retaurants that offer live music and great southern food and drink. I will continue to stay at the Sheraton on future business trips. The breakfast that is offered is very nice also, a great addition to a great stay.

Nice Staff, Great Location I enjoyed my most recent trip to Austin while staying at the Sheraton on 11th Street. It is within walking distance to many retaurants that offer live music and great southern food and drink. I will continue to stay at the Sheraton on future business trips. The breakfast that is offered is very nice also, a great addition to a great stay.

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A47C718955FAAFA89EE507CE15672E44

Don't Do It! Condemn this place!

This place needs to be condemned!Dated is an understatement! The carpets are ripped and stained EVERYWHERE! Holes in the wall, mirror so dirty and splattered with toothpaste I gagged. I thought I was in a horror movie. I tried to get another hotel room but nothing in the city so I had to stay and I was appalled. I will sleep in the street next time, I woke up and turned the light on and there was a giant COCKROACH on the wall. I emptied everything in my bags on the bed and repacked to make sure I did not bring anything with me.... I dont care if this place charged $20 a night, DON"T DO IT!!!!!

Don't Do It! Condemn this place! This place needs to be condemned!Dated is an understatement! The carpets are ripped and stained EVERYWHERE! Holes in the wall, mirror so dirty and splattered with toothpaste I gagged. I thought I was in a horror movie. I tried to get another hotel room but nothing in the city so I had to stay and I was appalled. I will sleep in the street next time, I woke up and turned the light on and there was a giant COCKROACH on the wall. I emptied everything in my bags on the bed and repacked to make sure I did not bring anything with me.... I dont care if this place charged $20 a night, DON"T DO IT!!!!!

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D0A3C2EF5E73731A7D28FB11906AD200

Great Experience

Needed a last minuted place to stay and this property had rooms available. Liz and Sarah at the front desk were among the nicest and most professional I have ever encountered. My room was clean and comfortable. Breakfast was average for this type of property. Nice being here. Thank you

Great Experience Needed a last minuted place to stay and this property had rooms available. Liz and Sarah at the front desk were among the nicest and most professional I have ever encountered. My room was clean and comfortable. Breakfast was average for this type of property. Nice being here. Thank you

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FD3BA12D28A6E447642FEB20CB200879

Great Hotel!

Went for our 1 year anniversary. They didn't have a king room available so we had to take 2 queens. I was disappointed but because it was comic con they were all sold out. To make up for it, they gave us 2 breakfast comps and sent up chocolate covered strawberries. The hotel is extremely clean and the food is excellent. They staff was very pleasant and accommodating. Its the only nice hotel in pacific beach!

Great Hotel! Went for our 1 year anniversary. They didn't have a king room available so we had to take 2 queens. I was disappointed but because it was comic con they were all sold out. To make up for it, they gave us 2 breakfast comps and sent up chocolate covered strawberries. The hotel is extremely clean and the food is excellent. They staff was very pleasant and accommodating. Its the only nice hotel in pacific beach!

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886CA26552FFF17E8F8A3647529AABB0

Superbly located modern chic - and friendly to boot

Entered through a calm, plant-lined and covered promenade off Crosby Street, Mondrian is in a superb location on the border between Soho and Lower East Side - posh shops in one direction, a more gritty side to Manhattan and the bustle of Chinatown in the other! After a long flight from London, our bags where whisked away from us before we'd even checked in, to magically reappear in our room shortly after. The hotel is clearly aiming for cool vibes - staff are in jeans and tucked-in shirts, there's a fair amount of blue neon lighting, and Dawn Penn playing in the lifts (or 'elevators', if you prefer). But it also has a friendly vibe - everyone we came into contact with was helpful and sincere. The rooms are minimilistic, but not to an extreme level. They are white and bright, with touches of vivid blue. We were on the 14th floor facing east, and the floor-to-ceiling windows let in a tremendous amount of light in the mornings especially. We were also facing Lafayette Street, which isn't nearly as quiet as Crosby Street. However, being relatively high up minimised street noise. And let's be honest - if you're staying in the middle of Manhattan, it's never going to be deadly silent. The toilet situation: many reviews have mentioned the glass door to the bathroom in the rooms, which seems to bother some people and not others. Here's the lowdown: - The door to the bathroom is indeed glass, but it's frosted and you can't see through it - even with the light on in the bathroom. However, it's not a tight fitting door, so if you really tried you could see through the cracks around the edge. - The door is not sound-proof - The bathroom contains the shower and toilet - The basin is outside the bathroom, in a tiled area off the bedroom All of this didn't really affect us - although it is unusual, and may be slightly off-putting if it's the first time away with your partner! Rather than the usual hotel folder full of check-out times etc, everything was on the room iPad. There was strong wifi in the room, which we got complimentary but which I believe there is normally a charge for. Not quite sure why we got it for free - perhaps just ask nicely! In conclusion, the Mondrian is a well located, calm hotel at a fair price - and if (when!) we go back to NYC, we'd certainly look this place up again.

Superbly located modern chic - and friendly to boot Entered through a calm, plant-lined and covered promenade off Crosby Street, Mondrian is in a superb location on the border between Soho and Lower East Side - posh shops in one direction, a more gritty side to Manhattan and the bustle of Chinatown in the other! After a long flight from London, our bags where whisked away from us before we'd even checked in, to magically reappear in our room shortly after. The hotel is clearly aiming for cool vibes - staff are in jeans and tucked-in shirts, there's a fair amount of blue neon lighting, and Dawn Penn playing in the lifts (or 'elevators', if you prefer). But it also has a friendly vibe - everyone we came into contact with was helpful and sincere. The rooms are minimilistic, but not to an extreme level. They are white and bright, with touches of vivid blue. We were on the 14th floor facing east, and the floor-to-ceiling windows let in a tremendous amount of light in the mornings especially. We were also facing Lafayette Street, which isn't nearly as quiet as Crosby Street. However, being relatively high up minimised street noise. And let's be honest - if you're staying in the middle of Manhattan, it's never going to be deadly silent. The toilet situation: many reviews have mentioned the glass door to the bathroom in the rooms, which seems to bother some people and not others. Here's the lowdown: - The door to the bathroom is indeed glass, but it's frosted and you can't see through it - even with the light on in the bathroom. However, it's not a tight fitting door, so if you really tried you could see through the cracks around the edge. - The door is not sound-proof - The bathroom contains the shower and toilet - The basin is outside the bathroom, in a tiled area off the bedroom All of this didn't really affect us - although it is unusual, and may be slightly off-putting if it's the first time away with your partner! Rather than the usual hotel folder full of check-out times etc, everything was on the room iPad. There was strong wifi in the room, which we got complimentary but which I believe there is normally a charge for. Not quite sure why we got it for free - perhaps just ask nicely! In conclusion, the Mondrian is a well located, calm hotel at a fair price - and if (when!) we go back to NYC, we'd certainly look this place up again.

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5CB66C8C0A6737201CA4E5069C5B85F1

Always a great stay

Once again while in New York We stayed in the Waldorf. Service from booking till departure is nothing short of great. All the staff went out of the way to assist including organising and booking events to attend for us. Although it was dissapointing the foyer was be renovated we did the tour of the Hotel and got to see areas not normally seen including some of the special suites. All the of the restaurants and bars provided great food and drinks as well as exceptional service. Special Thanks to John the concierge who organised a great 4th July cruise for us.

Always a great stay Once again while in New York We stayed in the Waldorf. Service from booking till departure is nothing short of great. All the staff went out of the way to assist including organising and booking events to attend for us. Although it was dissapointing the foyer was be renovated we did the tour of the Hotel and got to see areas not normally seen including some of the special suites. All the of the restaurants and bars provided great food and drinks as well as exceptional service. Special Thanks to John the concierge who organised a great 4th July cruise for us.

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7B367EC17006845E6D5BD8D43D866FE2

Great location, shame about the building works!

Spent 4 days at this hotel from 21st June, fantastic location - perfect for sight seeing and getting around in New York. Staff really helpful and friendly. Rooms good size for what is needed and there is a small gym and swimming pool too. Very funky decor which is great and all facilities are modern. Very clean and good value for money :-) Would definitely recommend staying here to anyone wanting a central location for affordable cost. Only downside is that throughout the entire stay there was building work across from the hotel and beside the hotel; not the fault of Room Mate Grace but a real pain being kept awake some nights and then woken up early in the morning. Didnt detract from the service offered at the hotel though and they did say I could move rooms if I wished, however there are only limited rooms at the back of the Hotel!

Great location, shame about the building works! Spent 4 days at this hotel from 21st June, fantastic location - perfect for sight seeing and getting around in New York. Staff really helpful and friendly. Rooms good size for what is needed and there is a small gym and swimming pool too. Very funky decor which is great and all facilities are modern. Very clean and good value for money :-) Would definitely recommend staying here to anyone wanting a central location for affordable cost. Only downside is that throughout the entire stay there was building work across from the hotel and beside the hotel; not the fault of Room Mate Grace but a real pain being kept awake some nights and then woken up early in the morning. Didnt detract from the service offered at the hotel though and they did say I could move rooms if I wished, however there are only limited rooms at the back of the Hotel!

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35190A0B43F15CA0E42EAC774B90D457

Not good enough

The weird thing about these well-oiled corporate machine hotels is how badly oiled they are. Nothing is quite right. You've got the glitzy musaked-up foyer and then you've got mould in the shower. You've got room-service ignoring the 'Do not disturb' sign and knocking on your door then disappearing without apology when you answer. You've got front desk asking you what complementary newspaper you'd like in the morning and then it never ever being delivered no matter how many times you ask them. You've got paper-thin walls so you can hear every breath from the neighbouring room. You could spend the same money and stay somewhere that functions as a hotel. I'd recommend a neighborhood other than the dead zone that is Century City.

Not good enough The weird thing about these well-oiled corporate machine hotels is how badly oiled they are. Nothing is quite right. You've got the glitzy musaked-up foyer and then you've got mould in the shower. You've got room-service ignoring the 'Do not disturb' sign and knocking on your door then disappearing without apology when you answer. You've got front desk asking you what complementary newspaper you'd like in the morning and then it never ever being delivered no matter how many times you ask them. You've got paper-thin walls so you can hear every breath from the neighbouring room. You could spend the same money and stay somewhere that functions as a hotel. I'd recommend a neighborhood other than the dead zone that is Century City.

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0C17EBBD553B55B1F4A865ED93DEB6BF

We loved the Sheraton!

My husband, 2 children (ages 3 and 5), and I really enjoyed our 2-night stay at the Sheraton. We purchased the room through Hotwire and got a great rate. The lobby is very pretty and spacious, and we loved the full-service Starbucks in the hotel. We got a room with 2 double beds, which were not the most comfortable, but they were just fine and we all slept well. Our room had a balcony with a view of the harbor and pool, which was really nice. The rooms are decorated in a cute nautical theme, and seemed very clean. There was a little bit of wear and tear (like a small area of faded/peeling wallpaper in the bathroom, and a small carpet stain), but it was very minor. Our first night in the hotel (it was a Tuesday), there were some very loud people down at the pool (right outside our room). They were screaming and laughing hysterically, so finally at 10:30 I called to complain. The front dest agent said the pool had closed at 10, and she was sending security down there. Within 5 minutes, it was silent. I really appreciate how quickly they responded to my request. We will definitely stay here again when we are back in San Diego!

We loved the Sheraton! My husband, 2 children (ages 3 and 5), and I really enjoyed our 2-night stay at the Sheraton. We purchased the room through Hotwire and got a great rate. The lobby is very pretty and spacious, and we loved the full-service Starbucks in the hotel. We got a room with 2 double beds, which were not the most comfortable, but they were just fine and we all slept well. Our room had a balcony with a view of the harbor and pool, which was really nice. The rooms are decorated in a cute nautical theme, and seemed very clean. There was a little bit of wear and tear (like a small area of faded/peeling wallpaper in the bathroom, and a small carpet stain), but it was very minor. Our first night in the hotel (it was a Tuesday), there were some very loud people down at the pool (right outside our room). They were screaming and laughing hysterically, so finally at 10:30 I called to complain. The front dest agent said the pool had closed at 10, and she was sending security down there. Within 5 minutes, it was silent. I really appreciate how quickly they responded to my request. We will definitely stay here again when we are back in San Diego!

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068A932B6E0775608FCD5E71FD370615

Clean and friendly

I stayed at this hotel for two nights while travelling on business in Phoenix. The hotel was suggested as it was convenient to the work locations I was visiting and I was very pleased with my stay. The facility itself is very well kept and my room was spotless. The front desk staff were very friendly and extraordinarily helpful. The hotel's shuttle and driver were a delightful surprise and I was able to avoid a number of cab fares due to this. Breakfast was excellent with a wide range of options and the cooks weren't simply throwing runny scrambled eggs at you. Quality was good and both mornings of my stay offered some creativity. I did not partake of the complimentary weekday evening meal but others of my party who did were quite impressed. Clean, affordable and friendly. I will be staying here again.

Clean and friendly I stayed at this hotel for two nights while travelling on business in Phoenix. The hotel was suggested as it was convenient to the work locations I was visiting and I was very pleased with my stay. The facility itself is very well kept and my room was spotless. The front desk staff were very friendly and extraordinarily helpful. The hotel's shuttle and driver were a delightful surprise and I was able to avoid a number of cab fares due to this. Breakfast was excellent with a wide range of options and the cooks weren't simply throwing runny scrambled eggs at you. Quality was good and both mornings of my stay offered some creativity. I did not partake of the complimentary weekday evening meal but others of my party who did were quite impressed. Clean, affordable and friendly. I will be staying here again.

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18C3EE3182414B66971FFFFCD3ADD29F

My stay in Chicago

The front desk clerk during the day was awesome. A treasure trove of useful information. The location was great. Very close to a wide variety of venues. The floor of our room was very uneven. The coffee maker didn't work. :( We enjoyed a yummy breakfastin the restaurant. The crew there was efficient and nice.

My stay in Chicago The front desk clerk during the day was awesome. A treasure trove of useful information. The location was great. Very close to a wide variety of venues. The floor of our room was very uneven. The coffee maker didn't work. :( We enjoyed a yummy breakfastin the restaurant. The crew there was efficient and nice.

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605678A1548167154A6D9EC75BA500E3

Location is great but many annoying little things

You can't beat the location and the rooms are nice, with comfortable beds. Receptionist Ms Hilmi was very nice and helpful (not like the one I mention below). For some, this is enough and maybe for $100 it would have been enough for me too but for $350 (much more for a corner room), I demand better everything. Some details will seem trivial, some will speak to you more. 1 - At check-in - in a super noisy reception hall - we were given the internet code written in cap letters, lost a long time to connect: should have been small letters! When I mentioned it to the computer-challenged receptionist so that she wouldn't give an erroneous code to another person, she looked at me as if I was ET. Internet is expensive (around $10 a day if you are not a Priority Plus member). For a room at this price, it is a shame. 2 - No fridge in the room when Holiday Inn rooms (same chain in the cheaper brand name) has fridges. 3 - When you see pool, don't think your kids will love it. It is a lap pool and ONLY a lap pool and even for that it is minuscule. While doing breast-stroke my hands banged the wall on one side, the floaters on the others and we had to share these super narrow corridors (only 5). Depth 4 feet (1,2 m) only. Dirty paint. Not a nice feeling. Towels super small, thin and old. 4 - We asked for a room far from the elevator to avoid noise. Little did we know that neighbors were rude, woke up at 6am, asked breakfast at 7am on a Saturday and that they had to heavily comment this with room service in the corridor. Would not have been so bad had the doors been sound-proof. Same problem on Sunday. All doors slam with a very loud noise even if you don't slam it. 5 - Breakfast is $32 !!! My advice: go out, there are many nice cafes around and my favorite is nearby: Au Pain Quotidien on 50th street, between 7 and 6th Av. 6 - The coffee machine is quite complicated and the tea that is supplied is so 'citrussy' the cream went sour making packages - disgusting. Tea drinkers forget it and you can't even bring your own bags (as I always do) because it is not a regular coffee maker, it is a machine that deals only with its own capsules ... How customer un-friendly! 7 - When it takes you 10mn to see the first elevator appear, so full you have to let it go and consequently you wait another 5mn to see one going up that you take in order to secure your way down because at the 39th floor there is no choice to do otherwise; and then on the way down, more people can't get in, you know this is the wrong time before noon when everybody checks out so what do you do if you are customer friendly? Staff the reception on the 3 normal booth + a 4th for the Priority Club members. What did they do on this very regular date (3rd June)? One receptionist in the standard lane! Nobody for Priority members. I still queued in the members file thinking someone will come or at least the person there will take one from my side ("priority" means something right) and alternate with the regular queue. Not at all. He ignored me and when I waived he said in a rude manner: "got to queue there" showing the normal queue... I forgot to mention that it is not pedestrian friendly: it feels like entering a parking garage and when in the area you do everything on foot. Again with price come expectations and this hotel did not live up to that.

Location is great but many annoying little things You can't beat the location and the rooms are nice, with comfortable beds. Receptionist Ms Hilmi was very nice and helpful (not like the one I mention below). For some, this is enough and maybe for $100 it would have been enough for me too but for $350 (much more for a corner room), I demand better everything. Some details will seem trivial, some will speak to you more. 1 - At check-in - in a super noisy reception hall - we were given the internet code written in cap letters, lost a long time to connect: should have been small letters! When I mentioned it to the computer-challenged receptionist so that she wouldn't give an erroneous code to another person, she looked at me as if I was ET. Internet is expensive (around $10 a day if you are not a Priority Plus member). For a room at this price, it is a shame. 2 - No fridge in the room when Holiday Inn rooms (same chain in the cheaper brand name) has fridges. 3 - When you see pool, don't think your kids will love it. It is a lap pool and ONLY a lap pool and even for that it is minuscule. While doing breast-stroke my hands banged the wall on one side, the floaters on the others and we had to share these super narrow corridors (only 5). Depth 4 feet (1,2 m) only. Dirty paint. Not a nice feeling. Towels super small, thin and old. 4 - We asked for a room far from the elevator to avoid noise. Little did we know that neighbors were rude, woke up at 6am, asked breakfast at 7am on a Saturday and that they had to heavily comment this with room service in the corridor. Would not have been so bad had the doors been sound-proof. Same problem on Sunday. All doors slam with a very loud noise even if you don't slam it. 5 - Breakfast is $32 !!! My advice: go out, there are many nice cafes around and my favorite is nearby: Au Pain Quotidien on 50th street, between 7 and 6th Av. 6 - The coffee machine is quite complicated and the tea that is supplied is so 'citrussy' the cream went sour making packages - disgusting. Tea drinkers forget it and you can't even bring your own bags (as I always do) because it is not a regular coffee maker, it is a machine that deals only with its own capsules ... How customer un-friendly! 7 - When it takes you 10mn to see the first elevator appear, so full you have to let it go and consequently you wait another 5mn to see one going up that you take in order to secure your way down because at the 39th floor there is no choice to do otherwise; and then on the way down, more people can't get in, you know this is the wrong time before noon when everybody checks out so what do you do if you are customer friendly? Staff the reception on the 3 normal booth + a 4th for the Priority Club members. What did they do on this very regular date (3rd June)? One receptionist in the standard lane! Nobody for Priority members. I still queued in the members file thinking someone will come or at least the person there will take one from my side ("priority" means something right) and alternate with the regular queue. Not at all. He ignored me and when I waived he said in a rude manner: "got to queue there" showing the normal queue... I forgot to mention that it is not pedestrian friendly: it feels like entering a parking garage and when in the area you do everything on foot. Again with price come expectations and this hotel did not live up to that.

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1D82F4B31B92836BE6BBF7E0A503107B

Downtown Chic

Just enjoyed four fantastic nights here with my 16 year old daughter and we can't wait to stay here again on our next visit. I don't understand some of the recent negative reviews as we had a great experience on all levels - the entire staff couldn't have been nicer or more friendly, the hotel itself is beautifully outfitted with a very cool, retro, downtown chic decor and the room was spacious, comfortable and very nicely appointed. The concierge members here were some of the best in the business, so helpful with restaurant reservations and assisting with all of our inquiries. The doormen and especially everyone at the front desk were super friendly and welcoming. Special thanks go to Rina with reservations who helped make our stay a most memorable and fantastic experience. She couldn't have been nicer or more helpful. Our corner room on the 15th floor was super quiet with stunning views of the city and more than enough room and closet space for two. The bed was incredibly comfortable and the bathroom nicely appointed and tiled. We loved the decor of the lobby lounge areas - so comfortable and a nice way to start our days with the continental breakfast that serves probably the best croissants we've ever tasted. The only negative I can say was that the breakfast service was too slow. But other than that, we had a top notch experience. Also, I normally stay in midtown but i wanted my daughter to experience the fun and excitement of staying in the heart Soho with all its great restaurants and shops, plus we wanted to be walking distance to the Village. We couldn't have been happier with our choice of hotels as it offered us that great downtown experience with all the luxuries of a top NYC hotel. I will most definitely stay here again.

Downtown Chic Just enjoyed four fantastic nights here with my 16 year old daughter and we can't wait to stay here again on our next visit. I don't understand some of the recent negative reviews as we had a great experience on all levels - the entire staff couldn't have been nicer or more friendly, the hotel itself is beautifully outfitted with a very cool, retro, downtown chic decor and the room was spacious, comfortable and very nicely appointed. The concierge members here were some of the best in the business, so helpful with restaurant reservations and assisting with all of our inquiries. The doormen and especially everyone at the front desk were super friendly and welcoming. Special thanks go to Rina with reservations who helped make our stay a most memorable and fantastic experience. She couldn't have been nicer or more helpful. Our corner room on the 15th floor was super quiet with stunning views of the city and more than enough room and closet space for two. The bed was incredibly comfortable and the bathroom nicely appointed and tiled. We loved the decor of the lobby lounge areas - so comfortable and a nice way to start our days with the continental breakfast that serves probably the best croissants we've ever tasted. The only negative I can say was that the breakfast service was too slow. But other than that, we had a top notch experience. Also, I normally stay in midtown but i wanted my daughter to experience the fun and excitement of staying in the heart Soho with all its great restaurants and shops, plus we wanted to be walking distance to the Village. We couldn't have been happier with our choice of hotels as it offered us that great downtown experience with all the luxuries of a top NYC hotel. I will most definitely stay here again.

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3C8C17BD3CE2D06C2300402E45C3B25C

Very good, but my expectations were higher

The Waldorf Astoria has built its reputation on elegance and luxury. In this case, it's also in Midtown Manhattan, centrally located for business or pleasure in Manhattan. The lobby is spectacular, the service I received was courteous and professional, and the room I experienced was spacious, very comfortable, and, quiet (important in the city that never sleeps). The hotel staff has is prepared for the international traveler, and I heard several languages in dialogue between staff and guests while there. My corporate room rate made this, all-in-all, a very good experience. BUT, I also noted that my room furnishings were 1950s era, the wi-fi was an expensive add-on, and my basic breakfast (bacon, eggs, hash browns, toast, juice, coffee) was above $50. ,I would stay again (and probably will on business at the corporate rate), but it is not the special experience that you might expect from the Waldorf-Astoria in New York.

Very good, but my expectations were higher The Waldorf Astoria has built its reputation on elegance and luxury. In this case, it's also in Midtown Manhattan, centrally located for business or pleasure in Manhattan. The lobby is spectacular, the service I received was courteous and professional, and the room I experienced was spacious, very comfortable, and, quiet (important in the city that never sleeps). The hotel staff has is prepared for the international traveler, and I heard several languages in dialogue between staff and guests while there. My corporate room rate made this, all-in-all, a very good experience. BUT, I also noted that my room furnishings were 1950s era, the wi-fi was an expensive add-on, and my basic breakfast (bacon, eggs, hash browns, toast, juice, coffee) was above $50. ,I would stay again (and probably will on business at the corporate rate), but it is not the special experience that you might expect from the Waldorf-Astoria in New York.

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F21E7D252B6E2DE0336FDEBA4E6620D7

Terrible rooms, overpriced, terrible service, but right in the thick of things

To start positive, the location is good. It's right on Pennsylvania Ave., close to offices and close to sites. Everything else was awful. I arrived at the hotel and lugged two bags out of the taxis while bellhops were busy chatting with each other. Check-in was slow and cold. I get up to the room only to find an old, ugly room with a horrid view. I'm a Marriott Gold level customer and if this is what they give to premiere customers, I'm scared for normal customers. The internet was expensive (most Marriott properties give free Internet to premiere customers, but they said in DC they do not). Valet parking was outrageously expensive. And all this for the low price of over $400 a night. I hated this hotel.

Terrible rooms, overpriced, terrible service, but right in the thick of things To start positive, the location is good. It's right on Pennsylvania Ave., close to offices and close to sites. Everything else was awful. I arrived at the hotel and lugged two bags out of the taxis while bellhops were busy chatting with each other. Check-in was slow and cold. I get up to the room only to find an old, ugly room with a horrid view. I'm a Marriott Gold level customer and if this is what they give to premiere customers, I'm scared for normal customers. The internet was expensive (most Marriott properties give free Internet to premiere customers, but they said in DC they do not). Valet parking was outrageously expensive. And all this for the low price of over $400 a night. I hated this hotel.

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6835407FAF46DC4246F349AAAE2FD58E

Philly Gem

My husband and I stayed at the Alexander Inn for three days. We were very happy with the location, easy walk to all the historical area's and we are in our late 50's. Plus it was a very hot day....well into the 90's! We stayed in a delux queen room and found it very comfortable and clean. I liked that when you opened the door you had a hall leading into the bedroom area. Breakfast was very good with lots of choices from waffles, cereal, yogert, hard boiled eggs, pastries, bagels, fruit, and of course Coffee and tea!! There is no coffee pot in the rooms, however, I ran down to the breakfast area before they started serving and coffee was ready with "to go" cups standing by. Problem solved!! You cannot beat the price we paid in this town, plus parking is only $15. a night. Most hotels I called before booking wanted $25-35 a night for parking! Great price, great food, clean room.......what else can one ask for??

Philly Gem My husband and I stayed at the Alexander Inn for three days. We were very happy with the location, easy walk to all the historical area's and we are in our late 50's. Plus it was a very hot day....well into the 90's! We stayed in a delux queen room and found it very comfortable and clean. I liked that when you opened the door you had a hall leading into the bedroom area. Breakfast was very good with lots of choices from waffles, cereal, yogert, hard boiled eggs, pastries, bagels, fruit, and of course Coffee and tea!! There is no coffee pot in the rooms, however, I ran down to the breakfast area before they started serving and coffee was ready with "to go" cups standing by. Problem solved!! You cannot beat the price we paid in this town, plus parking is only $15. a night. Most hotels I called before booking wanted $25-35 a night for parking! Great price, great food, clean room.......what else can one ask for??

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E732702020CC8D0CFA0C62D00104D399

S. W. Hotel San Francisco, Ca.

My husband chose this hotel for our 2 day stay in San Francisco. It is an excellent hotel, very near Chinatown. It was very clean and the staff are most helpful and friendly. We would recommend the hotel. The food choices nearby are many. Visits to Chinatown are within walking distance. The hotel serves a very nice continental style breakfast in their common area. We understand that this is a 4th generation family owned & operated hotel.

S. W. Hotel San Francisco, Ca. My husband chose this hotel for our 2 day stay in San Francisco. It is an excellent hotel, very near Chinatown. It was very clean and the staff are most helpful and friendly. We would recommend the hotel. The food choices nearby are many. Visits to Chinatown are within walking distance. The hotel serves a very nice continental style breakfast in their common area. We understand that this is a 4th generation family owned & operated hotel.

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357E7346DD0DE7C5FF0EE82ED69AE32E

Poor internet service and clothing stolen

at this trendy hotel in the East village good luck if you want to download from the internet. They don't allow it. Their Internet service wont even let you on the iTunes Store in case you want to buy music their broadband width can't handle it. The elevators take for ever to come and God help you is they are having a party on the 2nd floor, they shut off one of the elevators for the paying guests. To cap this stay i had a pair of Diesel Jeans stolen and manager gave me the usual "you must have not packed them" I'd never stay there again.

Poor internet service and clothing stolen at this trendy hotel in the East village good luck if you want to download from the internet. They don't allow it. Their Internet service wont even let you on the iTunes Store in case you want to buy music their broadband width can't handle it. The elevators take for ever to come and God help you is they are having a party on the 2nd floor, they shut off one of the elevators for the paying guests. To cap this stay i had a pair of Diesel Jeans stolen and manager gave me the usual "you must have not packed them" I'd never stay there again.

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