text
stringlengths
15
433
inputs
dict
prediction
null
prediction_agent
null
annotation
stringclasses
2 values
annotation_agent
stringclasses
1 value
multi_label
bool
1 class
explanation
null
id
stringlengths
1
3
metadata
null
status
stringclasses
2 values
event_timestamp
null
metrics
dict
My cheque deposit didn't seem to work.
{ "text": "My cheque deposit didn't seem to work." }
null
null
null
null
false
null
400
null
Default
null
{ "text_length": 38 }
How can I receive my salary in another currency?
{ "text": "How can I receive my salary in another currency?" }
null
null
null
null
false
null
401
null
Default
null
{ "text_length": 48 }
I have been charged twice on my statement.
{ "text": "I have been charged twice on my statement." }
null
null
null
null
false
null
402
null
Default
null
{ "text_length": 42 }
Is there a limit to a disposable virtual card?
{ "text": "Is there a limit to a disposable virtual card?" }
null
null
null
null
false
null
403
null
Default
null
{ "text_length": 46 }
Why can't I use a disposable card?
{ "text": "Why can't I use a disposable card?" }
null
null
null
null
false
null
404
null
Default
null
{ "text_length": 34 }
I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?
{ "text": "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?" }
null
null
null
null
false
null
405
null
Default
null
{ "text_length": 189 }
Which foreign currencies can I get transferred into my account?
{ "text": "Which foreign currencies can I get transferred into my account?" }
null
null
null
null
false
null
406
null
Default
null
{ "text_length": 63 }
I was not able to receive the correct amount of cash.
{ "text": "I was not able to receive the correct amount of cash." }
null
null
null
null
false
null
407
null
Default
null
{ "text_length": 53 }
What methods are available for my friend to send me money?
{ "text": "What methods are available for my friend to send me money?" }
null
null
null
null
false
null
408
null
Default
null
{ "text_length": 58 }
I was charged for a cash withdrawal, why?
{ "text": "I was charged for a cash withdrawal, why?" }
null
null
null
null
false
null
409
null
Default
null
{ "text_length": 41 }
My order hasn't shown up yet, what can I do?
{ "text": "My order hasn't shown up yet, what can I do?" }
null
null
null
null
false
null
410
null
Default
null
{ "text_length": 44 }
Please help! There was an extra fee when I got cash.
{ "text": "Please help! There was an extra fee when I got cash." }
null
null
null
null
false
null
411
null
Default
null
{ "text_length": 53 }
I need more than one disposable card
{ "text": "I need more than one disposable card" }
null
null
null
null
false
null
412
null
Default
null
{ "text_length": 36 }
I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!
{ "text": "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!" }
null
null
null
null
false
null
413
null
Default
null
{ "text_length": 189 }
Why was I charged a fee when I withdrew money?
{ "text": "Why was I charged a fee when I withdrew money?" }
null
null
null
null
false
null
414
null
Default
null
{ "text_length": 46 }
Can I get a disposable virtual card?
{ "text": "Can I get a disposable virtual card?" }
null
null
null
null
false
null
415
null
Default
null
{ "text_length": 36 }
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?
{ "text": "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?" }
null
null
null
null
false
null
416
null
Default
null
{ "text_length": 244 }
I noticed that my card was charged more than once for one thing.
{ "text": "I noticed that my card was charged more than once for one thing." }
null
null
null
null
false
null
417
null
Default
null
{ "text_length": 64 }
The exchange rate on my payment doesn't look right
{ "text": "The exchange rate on my payment doesn't look right" }
null
null
null
null
false
null
418
null
Default
null
{ "text_length": 50 }
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.
{ "text": "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back." }
null
null
null
null
false
null
419
null
Default
null
{ "text_length": 124 }
The ATM gave me less cash than requested
{ "text": "The ATM gave me less cash than requested" }
null
null
null
null
false
null
420
null
Default
null
{ "text_length": 40 }
After purchasing an item I noticed the exchange rate was incorrect.
{ "text": "After purchasing an item I noticed the exchange rate was incorrect." }
null
null
null
null
false
null
421
null
Default
null
{ "text_length": 67 }
Please help! I need a refund on a transaction on something I bought and I need the refund right away!
{ "text": "Please help! I need a refund on a transaction on something I bought and I need the refund right away!" }
null
null
null
null
false
null
422
null
Default
null
{ "text_length": 101 }
Can you tell me if there are limits to disposable virtual cards?
{ "text": "Can you tell me if there are limits to disposable virtual cards?" }
null
null
null
null
false
null
423
null
Default
null
{ "text_length": 64 }
My exchange rate isn't correct.
{ "text": "My exchange rate isn't correct." }
null
null
null
null
false
null
424
null
Default
null
{ "text_length": 31 }
To many charges on my card how do I go about fixing that?
{ "text": "To many charges on my card how do I go about fixing that?" }
null
null
null
null
false
null
425
null
Default
null
{ "text_length": 57 }
Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.
{ "text": "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge." }
null
null
null
null
false
null
426
null
Default
null
{ "text_length": 117 }
Can i get payed through this system?
{ "text": "Can i get payed through this system?" }
null
null
null
null
false
null
427
null
Default
null
{ "text_length": 36 }
I'm having difficulties changing AUD for GBP. How do I do this?
{ "text": "I'm having difficulties changing AUD for GBP. How do I do this?" }
null
null
null
null
false
null
428
null
Default
null
{ "text_length": 63 }
Can I exchange currencies with the app?
{ "text": "Can I exchange currencies with the app?" }
null
null
null
null
false
null
429
null
Default
null
{ "text_length": 39 }
I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?
{ "text": "I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?" }
null
null
null
null
false
null
430
null
Default
null
{ "text_length": 113 }
Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?
{ "text": "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?" }
null
null
null
null
false
null
431
null
Default
null
{ "text_length": 158 }
Why didn't I get the amount I requested at the ATM?
{ "text": "Why didn't I get the amount I requested at the ATM?" }
null
null
null
null
false
null
432
null
Default
null
{ "text_length": 51 }
I bought something in another country but the exchange rate is wrong
{ "text": "I bought something in another country but the exchange rate is wrong" }
null
null
null
null
false
null
433
null
Default
null
{ "text_length": 68 }
I received the wrong amount of cash.
{ "text": "I received the wrong amount of cash." }
null
null
null
null
false
null
434
null
Default
null
{ "text_length": 36 }
Can you tell me why I wasn't able to complete my transfer?
{ "text": "Can you tell me why I wasn't able to complete my transfer?" }
null
null
null
null
false
null
435
null
Default
null
{ "text_length": 58 }
What are the disposable card limits?
{ "text": "What are the disposable card limits?" }
null
null
null
null
false
null
436
null
Default
null
{ "text_length": 36 }
If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?
{ "text": "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?" }
null
null
null
null
false
null
437
null
Default
null
{ "text_length": 78 }
I have a disposable virtual card. Is there a limit to how many times I can use it?
{ "text": "I have a disposable virtual card. Is there a limit to how many times I can use it?" }
null
null
null
null
false
null
438
null
Default
null
{ "text_length": 82 }
How do I reverse a transaction on my account?
{ "text": "How do I reverse a transaction on my account?" }
null
null
null
null
false
null
439
null
Default
null
{ "text_length": 45 }
Is there a limit to the number of disposable cards per day?
{ "text": "Is there a limit to the number of disposable cards per day?" }
null
null
null
null
false
null
440
null
Default
null
{ "text_length": 59 }
How many disposable cards can I make in a day?
{ "text": "How many disposable cards can I make in a day?" }
null
null
null
null
false
null
441
null
Default
null
{ "text_length": 46 }
let me know how many disposable cards I can have?
{ "text": "let me know how many disposable cards I can have?" }
null
null
null
null
false
null
442
null
Default
null
{ "text_length": 49 }
How do I make a currency exchange?
{ "text": "How do I make a currency exchange?" }
null
null
null
null
false
null
443
null
Default
null
{ "text_length": 34 }
Give me a refund
{ "text": "Give me a refund" }
null
null
null
null
false
null
444
null
Default
null
{ "text_length": 16 }
i did not get any money but still was charged
{ "text": "i did not get any money but still was charged" }
null
null
null
null
false
null
445
null
Default
null
{ "text_length": 45 }
I was unable to transfer money from my account.
{ "text": "I was unable to transfer money from my account." }
null
null
null
null
false
null
446
null
Default
null
{ "text_length": 47 }
What are these disposable cards meant for?
{ "text": "What are these disposable cards meant for?" }
null
null
null
null
false
null
447
null
Default
null
{ "text_length": 42 }
I need to exchange a currency - can I do that here?
{ "text": "I need to exchange a currency - can I do that here?" }
null
null
null
null
false
null
448
null
Default
null
{ "text_length": 51 }
You did not give me the correct exchange rate for an item that I bought.
{ "text": "You did not give me the correct exchange rate for an item that I bought." }
null
null
null
null
false
null
449
null
Default
null
{ "text_length": 72 }
How do I begin the process of a refund?
{ "text": "How do I begin the process of a refund?" }
null
null
null
null
false
null
450
null
Default
null
{ "text_length": 39 }
I seem to have been charged to much for my holiday purchases, the exchange rate is wrong.
{ "text": "I seem to have been charged to much for my holiday purchases, the exchange rate is wrong." }
null
null
null
null
false
null
451
null
Default
null
{ "text_length": 89 }
I did not receive the right amount of cash.
{ "text": "I did not receive the right amount of cash." }
null
null
null
null
false
null
452
null
Default
null
{ "text_length": 43 }
I would like to exchange currency What types are there?
{ "text": "I would like to exchange currency What types are there?" }
null
null
null
null
false
null
453
null
Default
null
{ "text_length": 56 }
My product was faulty.
{ "text": "My product was faulty." }
null
null
null
null
false
null
454
null
Default
null
{ "text_length": 22 }
My cheque is slow to cash
{ "text": "My cheque is slow to cash" }
null
null
null
null
false
null
455
null
Default
null
{ "text_length": 25 }
Can you tell me how to get a disposable virtual card?
{ "text": "Can you tell me how to get a disposable virtual card?" }
null
null
null
null
false
null
456
null
Default
null
{ "text_length": 53 }
Why haven't I seen the cash from the cheque I deposited yet?
{ "text": "Why haven't I seen the cash from the cheque I deposited yet?" }
null
null
null
null
false
null
457
null
Default
null
{ "text_length": 60 }
The currency exchange rate was wrong for a purchase I made.
{ "text": "The currency exchange rate was wrong for a purchase I made." }
null
null
null
null
false
null
458
null
Default
null
{ "text_length": 59 }
Why was I charged an extra fee from the ATM?
{ "text": "Why was I charged an extra fee from the ATM?" }
null
null
null
null
false
null
459
null
Default
null
{ "text_length": 44 }
I'm interested in learning more about disposable virtual cards.
{ "text": "I'm interested in learning more about disposable virtual cards." }
null
null
null
null
false
null
460
null
Default
null
{ "text_length": 63 }
I think my account has been hacked there are charges on there I don't recognize.
{ "text": "I think my account has been hacked there are charges on there I don't recognize." }
null
null
null
null
false
null
461
null
Default
null
{ "text_length": 80 }
Why is it taking so long for my money to appear in my account? I have been waiting a week!
{ "text": "Why is it taking so long for my money to appear in my account? I have been waiting a week!" }
null
null
null
null
false
null
462
null
Default
null
{ "text_length": 90 }
The currency exchange for my purchase in foreign currency is incorrect.
{ "text": "The currency exchange for my purchase in foreign currency is incorrect." }
null
null
null
null
false
null
463
null
Default
null
{ "text_length": 71 }
It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!
{ "text": "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!" }
null
null
null
null
false
null
464
null
Default
null
{ "text_length": 151 }
I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?
{ "text": "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?" }
null
null
null
null
false
null
465
null
Default
null
{ "text_length": 114 }
Why was I charged when taking out money?
{ "text": "Why was I charged when taking out money?" }
null
null
null
null
false
null
466
null
Default
null
{ "text_length": 40 }
Someone might be using my card that is not me.
{ "text": "Someone might be using my card that is not me." }
null
null
null
null
false
null
467
null
Default
null
{ "text_length": 46 }
I'm going to cancel a purchase.
{ "text": "I'm going to cancel a purchase." }
null
null
null
null
false
null
468
null
Default
null
{ "text_length": 31 }
Top-up is not working
{ "text": "Top-up is not working" }
null
null
null
null
false
null
469
null
Default
null
{ "text_length": 21 }
Can this app exchange American and English currency?
{ "text": "Can this app exchange American and English currency?" }
null
null
null
null
false
null
470
null
Default
null
{ "text_length": 52 }
Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.
{ "text": "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks." }
null
null
null
null
false
null
471
null
Default
null
{ "text_length": 269 }
My top-up was rejected by an app.
{ "text": "My top-up was rejected by an app." }
null
null
null
null
false
null
472
null
Default
null
{ "text_length": 33 }
What was the extra charge for withdrawing money?
{ "text": "What was the extra charge for withdrawing money?" }
null
null
null
null
false
null
473
null
Default
null
{ "text_length": 48 }
The balance hasn't changed yet after depositing a cheque with some money.
{ "text": "The balance hasn't changed yet after depositing a cheque with some money." }
null
null
null
null
false
null
474
null
Default
null
{ "text_length": 73 }
I think that somebody is utilizing my card without my authorization!
{ "text": "I think that somebody is utilizing my card without my authorization!" }
null
null
null
null
false
null
475
null
Default
null
{ "text_length": 68 }
There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.
{ "text": "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.\n" }
null
null
null
null
false
null
476
null
Default
null
{ "text_length": 111 }
My transfer failed, why did that happen?
{ "text": "My transfer failed, why did that happen?" }
null
null
null
null
false
null
477
null
Default
null
{ "text_length": 40 }
I need to report a stolen card
{ "text": "I need to report a stolen card" }
null
null
null
null
false
null
478
null
Default
null
{ "text_length": 30 }
How do I request a refund?
{ "text": "How do I request a refund?" }
null
null
null
null
false
null
479
null
Default
null
{ "text_length": 26 }
I can't be sure, but I think that someone may be using my card.
{ "text": "I can't be sure, but I think that someone may be using my card." }
null
null
null
null
false
null
480
null
Default
null
{ "text_length": 63 }
Would I be able to refund an item?
{ "text": "Would I be able to refund an item?" }
null
null
null
null
false
null
481
null
Default
null
{ "text_length": 34 }
is the a reason why my transfer has failed?
{ "text": "is the a reason why my transfer has failed?" }
null
null
null
null
false
null
482
null
Default
null
{ "text_length": 43 }
How can I get a refund for a purchase?
{ "text": "How can I get a refund for a purchase?" }
null
null
null
null
false
null
483
null
Default
null
{ "text_length": 38 }
Why did I only get $20 when I asked for $100?
{ "text": "Why did I only get $20 when I asked for $100?" }
null
null
null
null
false
null
484
null
Default
null
{ "text_length": 45 }
How do I get a refund for an item I bought?
{ "text": "How do I get a refund for an item I bought?" }
null
null
null
null
false
null
485
null
Default
null
{ "text_length": 43 }
Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?
{ "text": "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?" }
null
null
null
null
false
null
486
null
Default
null
{ "text_length": 176 }
Why can't I complete my transfer?
{ "text": "Why can't I complete my transfer?" }
null
null
null
null
false
null
487
null
Default
null
{ "text_length": 33 }
I didn't get all the money I asked for
{ "text": "I didn't get all the money I asked for" }
null
null
null
null
false
null
488
null
Default
null
{ "text_length": 38 }
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.
{ "text": "I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away." }
null
null
null
null
false
null
489
null
Default
null
{ "text_length": 165 }
I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.
{ "text": "I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people." }
null
null
null
null
false
null
490
null
Default
null
{ "text_length": 275 }
The exchange rate was not correct for the item I bought.
{ "text": "The exchange rate was not correct for the item I bought." }
null
null
null
null
false
null
491
null
Default
null
{ "text_length": 56 }
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.
{ "text": "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any." }
null
null
null
null
false
null
492
null
Default
null
{ "text_length": 141 }
The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?
{ "text": "The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?" }
null
null
null
null
false
null
493
null
Default
null
{ "text_length": 115 }
I believe that my card has been stolen!
{ "text": "I believe that my card has been stolen!" }
null
null
null
null
false
null
494
null
Default
null
{ "text_length": 39 }
I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?
{ "text": "I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?" }
null
null
null
null
false
null
495
null
Default
null
{ "text_length": 167 }
am afraid someone may have gained access to the info on my card.
{ "text": "am afraid someone may have gained access to the info on my card." }
null
null
null
null
false
null
496
null
Default
null
{ "text_length": 64 }
What went wrong when I tried to do my transfer?
{ "text": "What went wrong when I tried to do my transfer?" }
null
null
null
null
false
null
497
null
Default
null
{ "text_length": 47 }
I don't think that my top-up worked.
{ "text": "I don't think that my top-up worked." }
null
null
null
null
false
null
498
null
Default
null
{ "text_length": 36 }
I got some cash but it wasn't the right amount.
{ "text": "I got some cash but it wasn't the right amount." }
null
null
null
null
false
null
499
null
Default
null
{ "text_length": 47 }