text
stringlengths 15
433
| inputs
dict | prediction
null | prediction_agent
null | annotation
stringclasses 2
values | annotation_agent
stringclasses 1
value | multi_label
bool 1
class | explanation
null | id
stringlengths 1
3
| metadata
null | status
stringclasses 2
values | event_timestamp
null | metrics
dict |
---|---|---|---|---|---|---|---|---|---|---|---|---|
My cheque deposit didn't seem to work. | {
"text": "My cheque deposit didn't seem to work."
} | null | null | null | null | false | null | 400 | null | Default | null | {
"text_length": 38
} |
How can I receive my salary in another currency? | {
"text": "How can I receive my salary in another currency?"
} | null | null | null | null | false | null | 401 | null | Default | null | {
"text_length": 48
} |
I have been charged twice on my statement. | {
"text": "I have been charged twice on my statement."
} | null | null | null | null | false | null | 402 | null | Default | null | {
"text_length": 42
} |
Is there a limit to a disposable virtual card? | {
"text": "Is there a limit to a disposable virtual card?"
} | null | null | null | null | false | null | 403 | null | Default | null | {
"text_length": 46
} |
Why can't I use a disposable card? | {
"text": "Why can't I use a disposable card?"
} | null | null | null | null | false | null | 404 | null | Default | null | {
"text_length": 34
} |
I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back? | {
"text": "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?"
} | null | null | null | null | false | null | 405 | null | Default | null | {
"text_length": 189
} |
Which foreign currencies can I get transferred into my account? | {
"text": "Which foreign currencies can I get transferred into my account?"
} | null | null | null | null | false | null | 406 | null | Default | null | {
"text_length": 63
} |
I was not able to receive the correct amount of cash. | {
"text": "I was not able to receive the correct amount of cash."
} | null | null | null | null | false | null | 407 | null | Default | null | {
"text_length": 53
} |
What methods are available for my friend to send me money? | {
"text": "What methods are available for my friend to send me money?"
} | null | null | null | null | false | null | 408 | null | Default | null | {
"text_length": 58
} |
I was charged for a cash withdrawal, why? | {
"text": "I was charged for a cash withdrawal, why?"
} | null | null | null | null | false | null | 409 | null | Default | null | {
"text_length": 41
} |
My order hasn't shown up yet, what can I do? | {
"text": "My order hasn't shown up yet, what can I do?"
} | null | null | null | null | false | null | 410 | null | Default | null | {
"text_length": 44
} |
Please help! There was an extra fee when I got cash. | {
"text": "Please help! There was an extra fee when I got cash."
} | null | null | null | null | false | null | 411 | null | Default | null | {
"text_length": 53
} |
I need more than one disposable card | {
"text": "I need more than one disposable card"
} | null | null | null | null | false | null | 412 | null | Default | null | {
"text_length": 36
} |
I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP! | {
"text": "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!"
} | null | null | null | null | false | null | 413 | null | Default | null | {
"text_length": 189
} |
Why was I charged a fee when I withdrew money? | {
"text": "Why was I charged a fee when I withdrew money?"
} | null | null | null | null | false | null | 414 | null | Default | null | {
"text_length": 46
} |
Can I get a disposable virtual card? | {
"text": "Can I get a disposable virtual card?"
} | null | null | null | null | false | null | 415 | null | Default | null | {
"text_length": 36
} |
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined? | {
"text": "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?"
} | null | null | null | null | false | null | 416 | null | Default | null | {
"text_length": 244
} |
I noticed that my card was charged more than once for one thing. | {
"text": "I noticed that my card was charged more than once for one thing."
} | null | null | null | null | false | null | 417 | null | Default | null | {
"text_length": 64
} |
The exchange rate on my payment doesn't look right | {
"text": "The exchange rate on my payment doesn't look right"
} | null | null | null | null | false | null | 418 | null | Default | null | {
"text_length": 50
} |
Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back. | {
"text": "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back."
} | null | null | null | null | false | null | 419 | null | Default | null | {
"text_length": 124
} |
The ATM gave me less cash than requested | {
"text": "The ATM gave me less cash than requested"
} | null | null | null | null | false | null | 420 | null | Default | null | {
"text_length": 40
} |
After purchasing an item I noticed the exchange rate was incorrect. | {
"text": "After purchasing an item I noticed the exchange rate was incorrect."
} | null | null | null | null | false | null | 421 | null | Default | null | {
"text_length": 67
} |
Please help! I need a refund on a transaction on something I bought and I need the refund right away! | {
"text": "Please help! I need a refund on a transaction on something I bought and I need the refund right away!"
} | null | null | null | null | false | null | 422 | null | Default | null | {
"text_length": 101
} |
Can you tell me if there are limits to disposable virtual cards? | {
"text": "Can you tell me if there are limits to disposable virtual cards?"
} | null | null | null | null | false | null | 423 | null | Default | null | {
"text_length": 64
} |
My exchange rate isn't correct. | {
"text": "My exchange rate isn't correct."
} | null | null | null | null | false | null | 424 | null | Default | null | {
"text_length": 31
} |
To many charges on my card how do I go about fixing that? | {
"text": "To many charges on my card how do I go about fixing that?"
} | null | null | null | null | false | null | 425 | null | Default | null | {
"text_length": 57
} |
Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge. | {
"text": "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge."
} | null | null | null | null | false | null | 426 | null | Default | null | {
"text_length": 117
} |
Can i get payed through this system? | {
"text": "Can i get payed through this system?"
} | null | null | null | null | false | null | 427 | null | Default | null | {
"text_length": 36
} |
I'm having difficulties changing AUD for GBP. How do I do this? | {
"text": "I'm having difficulties changing AUD for GBP. How do I do this?"
} | null | null | null | null | false | null | 428 | null | Default | null | {
"text_length": 63
} |
Can I exchange currencies with the app? | {
"text": "Can I exchange currencies with the app?"
} | null | null | null | null | false | null | 429 | null | Default | null | {
"text_length": 39
} |
I made a purchase and would like to get a refund for what I bought can you have the money put back in my account? | {
"text": "I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?"
} | null | null | null | null | false | null | 430 | null | Default | null | {
"text_length": 113
} |
Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me? | {
"text": "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?"
} | null | null | null | null | false | null | 431 | null | Default | null | {
"text_length": 158
} |
Why didn't I get the amount I requested at the ATM? | {
"text": "Why didn't I get the amount I requested at the ATM?"
} | null | null | null | null | false | null | 432 | null | Default | null | {
"text_length": 51
} |
I bought something in another country but the exchange rate is wrong | {
"text": "I bought something in another country but the exchange rate is wrong"
} | null | null | null | null | false | null | 433 | null | Default | null | {
"text_length": 68
} |
I received the wrong amount of cash. | {
"text": "I received the wrong amount of cash."
} | null | null | null | null | false | null | 434 | null | Default | null | {
"text_length": 36
} |
Can you tell me why I wasn't able to complete my transfer? | {
"text": "Can you tell me why I wasn't able to complete my transfer?"
} | null | null | null | null | false | null | 435 | null | Default | null | {
"text_length": 58
} |
What are the disposable card limits? | {
"text": "What are the disposable card limits?"
} | null | null | null | null | false | null | 436 | null | Default | null | {
"text_length": 36
} |
If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do? | {
"text": "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?"
} | null | null | null | null | false | null | 437 | null | Default | null | {
"text_length": 78
} |
I have a disposable virtual card. Is there a limit to how many times I can use it? | {
"text": "I have a disposable virtual card. Is there a limit to how many times I can use it?"
} | null | null | null | null | false | null | 438 | null | Default | null | {
"text_length": 82
} |
How do I reverse a transaction on my account? | {
"text": "How do I reverse a transaction on my account?"
} | null | null | null | null | false | null | 439 | null | Default | null | {
"text_length": 45
} |
Is there a limit to the number of disposable cards per day? | {
"text": "Is there a limit to the number of disposable cards per day?"
} | null | null | null | null | false | null | 440 | null | Default | null | {
"text_length": 59
} |
How many disposable cards can I make in a day? | {
"text": "How many disposable cards can I make in a day?"
} | null | null | null | null | false | null | 441 | null | Default | null | {
"text_length": 46
} |
let me know how many disposable cards I can have? | {
"text": "let me know how many disposable cards I can have?"
} | null | null | null | null | false | null | 442 | null | Default | null | {
"text_length": 49
} |
How do I make a currency exchange? | {
"text": "How do I make a currency exchange?"
} | null | null | null | null | false | null | 443 | null | Default | null | {
"text_length": 34
} |
Give me a refund | {
"text": "Give me a refund"
} | null | null | null | null | false | null | 444 | null | Default | null | {
"text_length": 16
} |
i did not get any money but still was charged | {
"text": "i did not get any money but still was charged"
} | null | null | null | null | false | null | 445 | null | Default | null | {
"text_length": 45
} |
I was unable to transfer money from my account. | {
"text": "I was unable to transfer money from my account."
} | null | null | null | null | false | null | 446 | null | Default | null | {
"text_length": 47
} |
What are these disposable cards meant for? | {
"text": "What are these disposable cards meant for?"
} | null | null | null | null | false | null | 447 | null | Default | null | {
"text_length": 42
} |
I need to exchange a currency - can I do that here? | {
"text": "I need to exchange a currency - can I do that here?"
} | null | null | null | null | false | null | 448 | null | Default | null | {
"text_length": 51
} |
You did not give me the correct exchange rate for an item that I bought. | {
"text": "You did not give me the correct exchange rate for an item that I bought."
} | null | null | null | null | false | null | 449 | null | Default | null | {
"text_length": 72
} |
How do I begin the process of a refund? | {
"text": "How do I begin the process of a refund?"
} | null | null | null | null | false | null | 450 | null | Default | null | {
"text_length": 39
} |
I seem to have been charged to much for my holiday purchases, the exchange rate is wrong. | {
"text": "I seem to have been charged to much for my holiday purchases, the exchange rate is wrong."
} | null | null | null | null | false | null | 451 | null | Default | null | {
"text_length": 89
} |
I did not receive the right amount of cash. | {
"text": "I did not receive the right amount of cash."
} | null | null | null | null | false | null | 452 | null | Default | null | {
"text_length": 43
} |
I would like to exchange currency What types are there? | {
"text": "I would like to exchange currency What types are there?"
} | null | null | null | null | false | null | 453 | null | Default | null | {
"text_length": 56
} |
My product was faulty. | {
"text": "My product was faulty."
} | null | null | null | null | false | null | 454 | null | Default | null | {
"text_length": 22
} |
My cheque is slow to cash | {
"text": "My cheque is slow to cash"
} | null | null | null | null | false | null | 455 | null | Default | null | {
"text_length": 25
} |
Can you tell me how to get a disposable virtual card? | {
"text": "Can you tell me how to get a disposable virtual card?"
} | null | null | null | null | false | null | 456 | null | Default | null | {
"text_length": 53
} |
Why haven't I seen the cash from the cheque I deposited yet? | {
"text": "Why haven't I seen the cash from the cheque I deposited yet?"
} | null | null | null | null | false | null | 457 | null | Default | null | {
"text_length": 60
} |
The currency exchange rate was wrong for a purchase I made. | {
"text": "The currency exchange rate was wrong for a purchase I made."
} | null | null | null | null | false | null | 458 | null | Default | null | {
"text_length": 59
} |
Why was I charged an extra fee from the ATM? | {
"text": "Why was I charged an extra fee from the ATM?"
} | null | null | null | null | false | null | 459 | null | Default | null | {
"text_length": 44
} |
I'm interested in learning more about disposable virtual cards. | {
"text": "I'm interested in learning more about disposable virtual cards."
} | null | null | null | null | false | null | 460 | null | Default | null | {
"text_length": 63
} |
I think my account has been hacked there are charges on there I don't recognize. | {
"text": "I think my account has been hacked there are charges on there I don't recognize."
} | null | null | null | null | false | null | 461 | null | Default | null | {
"text_length": 80
} |
Why is it taking so long for my money to appear in my account? I have been waiting a week! | {
"text": "Why is it taking so long for my money to appear in my account? I have been waiting a week!"
} | null | null | null | null | false | null | 462 | null | Default | null | {
"text_length": 90
} |
The currency exchange for my purchase in foreign currency is incorrect. | {
"text": "The currency exchange for my purchase in foreign currency is incorrect."
} | null | null | null | null | false | null | 463 | null | Default | null | {
"text_length": 71
} |
It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far! | {
"text": "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!"
} | null | null | null | null | false | null | 464 | null | Default | null | {
"text_length": 151
} |
I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now? | {
"text": "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?"
} | null | null | null | null | false | null | 465 | null | Default | null | {
"text_length": 114
} |
Why was I charged when taking out money? | {
"text": "Why was I charged when taking out money?"
} | null | null | null | null | false | null | 466 | null | Default | null | {
"text_length": 40
} |
Someone might be using my card that is not me. | {
"text": "Someone might be using my card that is not me."
} | null | null | null | null | false | null | 467 | null | Default | null | {
"text_length": 46
} |
I'm going to cancel a purchase. | {
"text": "I'm going to cancel a purchase."
} | null | null | null | null | false | null | 468 | null | Default | null | {
"text_length": 31
} |
Top-up is not working | {
"text": "Top-up is not working"
} | null | null | null | null | false | null | 469 | null | Default | null | {
"text_length": 21
} |
Can this app exchange American and English currency? | {
"text": "Can this app exchange American and English currency?"
} | null | null | null | null | false | null | 470 | null | Default | null | {
"text_length": 52
} |
Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks. | {
"text": "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks."
} | null | null | null | null | false | null | 471 | null | Default | null | {
"text_length": 269
} |
My top-up was rejected by an app. | {
"text": "My top-up was rejected by an app."
} | null | null | null | null | false | null | 472 | null | Default | null | {
"text_length": 33
} |
What was the extra charge for withdrawing money? | {
"text": "What was the extra charge for withdrawing money?"
} | null | null | null | null | false | null | 473 | null | Default | null | {
"text_length": 48
} |
The balance hasn't changed yet after depositing a cheque with some money. | {
"text": "The balance hasn't changed yet after depositing a cheque with some money."
} | null | null | null | null | false | null | 474 | null | Default | null | {
"text_length": 73
} |
I think that somebody is utilizing my card without my authorization! | {
"text": "I think that somebody is utilizing my card without my authorization!"
} | null | null | null | null | false | null | 475 | null | Default | null | {
"text_length": 68
} |
There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.
| {
"text": "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.\n"
} | null | null | null | null | false | null | 476 | null | Default | null | {
"text_length": 111
} |
My transfer failed, why did that happen? | {
"text": "My transfer failed, why did that happen?"
} | null | null | null | null | false | null | 477 | null | Default | null | {
"text_length": 40
} |
I need to report a stolen card | {
"text": "I need to report a stolen card"
} | null | null | null | null | false | null | 478 | null | Default | null | {
"text_length": 30
} |
How do I request a refund? | {
"text": "How do I request a refund?"
} | null | null | null | null | false | null | 479 | null | Default | null | {
"text_length": 26
} |
I can't be sure, but I think that someone may be using my card. | {
"text": "I can't be sure, but I think that someone may be using my card."
} | null | null | null | null | false | null | 480 | null | Default | null | {
"text_length": 63
} |
Would I be able to refund an item? | {
"text": "Would I be able to refund an item?"
} | null | null | null | null | false | null | 481 | null | Default | null | {
"text_length": 34
} |
is the a reason why my transfer has failed? | {
"text": "is the a reason why my transfer has failed?"
} | null | null | null | null | false | null | 482 | null | Default | null | {
"text_length": 43
} |
How can I get a refund for a purchase? | {
"text": "How can I get a refund for a purchase?"
} | null | null | null | null | false | null | 483 | null | Default | null | {
"text_length": 38
} |
Why did I only get $20 when I asked for $100? | {
"text": "Why did I only get $20 when I asked for $100?"
} | null | null | null | null | false | null | 484 | null | Default | null | {
"text_length": 45
} |
How do I get a refund for an item I bought? | {
"text": "How do I get a refund for an item I bought?"
} | null | null | null | null | false | null | 485 | null | Default | null | {
"text_length": 43
} |
Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer? | {
"text": "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?"
} | null | null | null | null | false | null | 486 | null | Default | null | {
"text_length": 176
} |
Why can't I complete my transfer? | {
"text": "Why can't I complete my transfer?"
} | null | null | null | null | false | null | 487 | null | Default | null | {
"text_length": 33
} |
I didn't get all the money I asked for | {
"text": "I didn't get all the money I asked for"
} | null | null | null | null | false | null | 488 | null | Default | null | {
"text_length": 38
} |
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away. | {
"text": "I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away."
} | null | null | null | null | false | null | 489 | null | Default | null | {
"text_length": 165
} |
I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people. | {
"text": "I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people."
} | null | null | null | null | false | null | 490 | null | Default | null | {
"text_length": 275
} |
The exchange rate was not correct for the item I bought. | {
"text": "The exchange rate was not correct for the item I bought."
} | null | null | null | null | false | null | 491 | null | Default | null | {
"text_length": 56
} |
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any. | {
"text": "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any."
} | null | null | null | null | false | null | 492 | null | Default | null | {
"text_length": 141
} |
The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees? | {
"text": "The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?"
} | null | null | null | null | false | null | 493 | null | Default | null | {
"text_length": 115
} |
I believe that my card has been stolen! | {
"text": "I believe that my card has been stolen!"
} | null | null | null | null | false | null | 494 | null | Default | null | {
"text_length": 39
} |
I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it? | {
"text": "I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?"
} | null | null | null | null | false | null | 495 | null | Default | null | {
"text_length": 167
} |
am afraid someone may have gained access to the info on my card. | {
"text": "am afraid someone may have gained access to the info on my card."
} | null | null | null | null | false | null | 496 | null | Default | null | {
"text_length": 64
} |
What went wrong when I tried to do my transfer? | {
"text": "What went wrong when I tried to do my transfer?"
} | null | null | null | null | false | null | 497 | null | Default | null | {
"text_length": 47
} |
I don't think that my top-up worked. | {
"text": "I don't think that my top-up worked."
} | null | null | null | null | false | null | 498 | null | Default | null | {
"text_length": 36
} |
I got some cash but it wasn't the right amount. | {
"text": "I got some cash but it wasn't the right amount."
} | null | null | null | null | false | null | 499 | null | Default | null | {
"text_length": 47
} |