6.  The applicant was born in 1942 and lives in Urus-Martan, Chechnya. She is the mother of Bekkhan Alaudinov, who was born in 1976.
7.  The facts of the case, as submitted by the parties, may be summarised as follows.
8.  In November 2001 the town of Urus-Martan, Chechnya, was under the full control of the Russian military forces. A curfew was imposed in the area. All roads to and from the town were blocked by Russian military checkpoints.
9.  On the night of 8 November 2001 the applicant and her sons Bekkhan and Aslanbek Alaudinov were in their house at 30 Proletarskaya Street, in Urus-Martan, Chechnya.
10.  At about 4.30 a.m. someone knocked at the door of the applicant’s house. When the applicant asked who was there, she was told that it was the police. After she opened the door, three armed men in camouflage uniform entered the house. Two of them were wearing masks; the third one did not have a mask and had a Slavic appearance. The men neither introduced themselves nor produced any documents. They spoke Russian without an accent and behaved like an organised group with a chain of command. The applicant thought that they were Russian military servicemen.
11.  The servicemen demanded identity documents. One of them ordered the applicant and her sons to get dressed and took Bekkhan and Aslanbek Alaudinov outside. Meanwhile, the other servicemen conducted a search of the applicant’s house and yard.
12.  The serviceman took Bekkhan and Aslanbek Alaudinov to their uncle’s house, which was situated nearby. When the Alaudinov brothers walked into the yard they saw a large group of servicemen. One of the officers pointed at Aslanbek Alaudinov and said “this is the Bearded Aslanbek” (Бородатый Асланбек). Aslanbek Alaudinov denied that and said that the man known as “the Bearded Aslanbek”, an active member of illegal armed groups, had used to live in the neighbourhood, but had left the place some time ago. Then the servicemen left Aslanbek in his uncle’s yard and one of them took Bekkhan Alaudinov back to his house.
13.  Back at the house Bekkhan Alaudinov was asked to provide his passport. When the applicant handed over his passport, the serviceman took the document along with the money he found in it. The serviceman took Bekkhan Alaudinov outside. When the applicant attempted to follow them, the officer threatened to shoot her. In spite of that the applicant followed her son.
14.  On the road, about a hundred metres away from the house, the applicant saw two military URAL lorries, a military UAZ car (“таблетка”) and a VAZ 2121 car (“Нива”). When the applicant approached the vehicles she saw the servicemen putting her son in one of the URAL vehicles. When the applicant called her son’s name, the servicemen opened gunfire over her head. The applicant had to hide in a ditch. After that the soldiers got into the vehicles and drove away in the direction of the town centre.
15.  A few minutes later Aslanbek Alaudinov found his mother and they returned home. Upon arrival at their house, about ten to fifteen minutes later, they heard the sound of gunshots. The applicant decided to go to the town centre to find out whether the military vehicles she had seen were parked next to the buildings of local law enforcement agencies.
16.  On her way to the centre the applicant was stopped by representatives of the Urus-Martan district department of the interior (the ROVD). They ordered the applicant to return home due to the curfew and walked her back to the house.
17.  At some point after the events the applicant’s neighbours told her that on the night of 8 November 2001 several other residents of Urus-Martan had been apprehended and that one of them had been killed during the apprehension.
18.  On 11 November 2001 the applicant and her son Aslanbek saw the Russian officer who had participated in the abduction of Bekkhan Alaudinov. The applicant tried to stop him, but he went into the building of the local military commander’s office. The applicant waited for him at the entrance to the building for several hours, but the officer did not come out.
19.  In support of her submissions, the applicant provided the following witness accounts: a statement by the applicant dated 27 July 2007; a statement by Mr A.A. dated 2 July 2007; a statement by Ms Ya. A. dated 28 June 2007; a statement by Ms K. M. dated 27 June 2007; a statement by Ms Kh. M. dated 27 June 2007 and a statement by Ms R. M. dated 27 June 2007.
20.  The Government did not challenge most of the facts as presented by the applicant. According to the Urus-Martan district prosecutor’ office “at about 4.20 a.m. on 8 November 2001 unidentified persons in camouflage uniform armed with automatic weapons entered the house at 30 Proletarskaya Street in Urus-Martan, kidnapped Bekkhan Vakhayevich Alaudinov, who was born in 1976, and took him away in an unknown direction”.
21.  Since 8 November 2001 the applicant has repeatedly applied in person and in writing to various public bodies. She has been supported in her efforts by NGO Memorial. In her letters to the authorities the applicant referred to her son’s abduction and asked for assistance and details of the investigation. Most of these enquiries have remained unanswered, or purely formal replies have been given in which the applicant’s requests have been forwarded to various prosecutors’ offices. The applicant submitted some of the letters to the authorities and the replies to the Court. These documents are summarised below.
22.  In the morning of 8 November 2001 the applicant went to the ROVD where she was told that Bekkhan Alaudinov was not listed among their detainees. The applicant also went to the Urus-Martan district military commander’s office (the district military commander’s office) and the local administration but could not obtain any information concerning the whereabouts of her son.
23.  On 29 November 2001 the applicant complained in writing about her son’s abduction to the Urus-Martan district prosecutor’s office (the district prosecutor’s office). She stated that he had been abducted by a group of armed military servicemen in camouflage uniform.
24.  On 12 December 2001 the district prosecutor’s office instituted an investigation into the disappearance of Bekkhan Alaudinov under Article 126 § 2 of the Criminal Code (aggravated kidnapping). The case file was assigned number 25157. In the submitted documents the case file was also referred to under no. 61033 and no. 34046.
25.  On 21 January 2002 the Chechnya prosecutor’s office forwarded the applicant’s complaint about her son’s abduction to the district prosecutor’s office for examination.
26.  On 12 February 2002 the investigation in criminal case no. 25157 was suspended owing to the failure to establish the perpetrators.
27.  On 20 May 2002 the applicant wrote to the district military commander’s office. She described the circumstances of her son’s abduction and complained that her requests to the State authorities had not produced any results. She requested assistance in the search for Bekkhan Alaudinov.
28.  On 20 May 2002 the applicant complained to the head of the ROVD. She described the circumstances of her son’s abduction, complained that her requests to the State authorities had not produced any results and asked for assistance in the search for Bekkhan Alaudinov.
29.  On 21 August 2002 the Chechnya department of the interior (the Chechnya UVD) forwarded the applicant’s request for assistance in the search for her son to the ROVD.
30.  On 24 September 2002 the military prosecutor’s office of the North-Caucasus military circuit informed the applicant that her complaint about the abduction of Bekkhan Alaudinov had been forwarded to the military prosecutor’s office of military unit no. 20102 for examination.
31.  On 21 October 2002 the ROVD informed the applicant that in connection with the abduction of Bekkhan Alaudinov they had opened operational-search file no. 081355.
32.  On 28 October 2002 the district prosecutor’s office informed the applicant that on an unspecified date they had suspended the investigation in criminal case no. 25157.
33.  On 6 November 2002 the military prosecutor’s office of the North-Caucasus military circuit informed the applicant that her complaint about the abduction of Bekkhan Alaudinov had been forwarded to the military prosecutor’s office of the United Group Alignment (the military prosecutor’s office of the UGA).
34.  On 17 February 2003 the military prosecutor’s office of military unit no. 20102 informed the applicant that the district prosecutor’s office had been investigating criminal case no. 61033 and the investigation had not confirmed the theory of the involvement of the Russian military servicemen in the abduction of Bekkhan Alaudinov.
35.  On 11 April 2003 the district prosecutor’s office granted the applicant victim status in criminal case no. 25157.
36.  On 21 April 2003 the applicant wrote to a number of State authorities, including the Prosecutor General. In her letter she described the circumstances of her son’s abduction, complained that her requests to the State authorities had not produced any results and requested assistance in the search for Bekkhan Alaudinov.
37.  On 1 August 2003 the applicant wrote to the Chechnya prosecutor. In her letter she stated that the State authorities had denied their involvement in the abduction of her son and that the investigation had failed to examine the evidence demonstrating that Bekkhan Alaudinov had been abducted by representatives of the Russian military forces. The applicant stated that her son’s abductors had been under the command of the district military commander General G.; that one of the perpetrators had been seen in the building of the district military commander’s office and the vehicles which had taken away her son had been provided with an unobstructed passage through the Russian military checkpoints. Referring to the European Convention on Human Rights and the Russian Criminal Procedure Code the applicant requested that the prosecutor undertake the following measures: resume the investigation in criminal case no. 25157; question the officers who had been on duty at the checkpoint between Urus-Martan and the village of Gekhi on the night of the abduction; question the officers who had been stationed in the building of the district military commander’s office in November 2001; summon the officers who had been stationed at the district military commander’s office at the material time to take part in an identification procedure so the applicant could identify those who had participated in the abduction of her son; and, finally, transfer the investigation to the military prosecutor’s office if necessary.
38.  On 22 August 2003 the Chechnya prosecutor’s office informed the applicant that on the same date the prosecutor’s office had resumed the investigation in criminal case no. 25157.
39.  On 29 September 2003 the Chief Military Prosecutor’s office forwarded the applicant’s request to the military prosecutor’s office of the UGA for examination.
40.  On 22 October 2003 the Chechnya prosecutor’s office forwarded additional information they had received from the applicant concerning the circumstances of her son’s abduction to the district prosecutor’s office for examination. The letter did not specify the nature of the additional information.
41.  On 10 December 2003, in response to the applicant’s complaint, the Chechnya military commander requested the district military commander’s office to undertake measures to establish the whereabouts of Bekkhan Alaudinov.
42.  On 9 April 2004 the applicant wrote to the district military commander requesting assistance in the search for her son. She pointed out that she had seen the officer who had participated in her son’s abduction going into the district military commander’s office and complained that her numerous letters to the State authorities had not produced any results.
43.  On 28 June 2007 the applicant requested that the investigators allow her to familiarise herself with the case file in criminal case no. 25157, inform her about the status of the criminal investigation and undertake additional investigative measures. In her letter she provided a detailed account of the circumstances surrounding her son’s abduction and expressed her opinion that the abductors had belonged to the local law enforcement agencies.
44.  On 1 July 2007 the district prosecutor’s office replied to the applicant, stating that her request for access to the criminal case file and information about the investigation had been rejected as she , had, inter alia, failed to specify the exact measures to be taken by the investigators.
45.  On 29 November 2001 the applicant complained to the district prosecutor’s office about her son’s abduction.
46.  On 12 December 2001 the district prosecutor’s office instituted an investigation into Bekkhan Alaudinov’s abduction under Article 126 § 2 of the Russian Criminal Code (aggravated kidnapping). The case file was assigned number 25157.
47.  On an unspecified date and on 3 November 2003 the investigators questioned the applicant, who stated that on the night of 8 November 2001 she and her sons had been sleeping at home. At about 4.30 a.m. a group of men had knocked at the door. They had introduced themselves as “the police”. When the applicant had opened the door, four men had entered the house. One of them was not wearing a mask; they were wearing camouflage uniforms and were armed with machine-guns. One of the men had told the applicant that they were looking for Bekkhan. The applicant had thought that he was a Chechen as he spoke Russian with a Chechen accent. Then the men had taken the applicant’s son outside. The applicant had followed the man and Bekkhan for about one block when she had seen a VAZ -2121 (“Нива”) car, a blue UAZ car and an armoured URAL lorry. Bekkhan had been placed into the URAL and the vehicle had driven away in the direction of the town market located on Merzoyeva Street in Urus-Martan. According to the applicant, at about noon on 13 November 2001 she had been waiting for someone next to the building of the local military commander’s office located across the street from the building of the Urus-Martan district administration when one of the men who had participated in her son’s abduction had left the building of the administration. The officer had been walking with two guards. The applicant had recognised him at once as he had been the one who had not been wearing a mask on the night of her son’s abduction. When she had asked him where her son had been taken, he had replied “we took him and that’s all”. After that the officer and his guards had entered the building of the military commander’s office.
48.  On two unspecified dates the investigators questioned the applicant’s other son, Mr Aslanbek Alaudinov. On the first occasion he stated that on the night of 8 November 2001 he, his brother Bekkhan and their mother had been at home. At about 4 a.m. some men had knocked at their door and introduced themselves as “the night police”. Three men in camouflage uniform, armed with machine-guns and without masks, had entered the house. The group had consisted of about twenty armed men, the majority of whom had remained in the yard. Those who entered the house had requested the family members to produce their passports. Then the witness and his brother Bekkhan had been taken to the yard and made to stand against the wall for a search. During the search one of the men had asked the witness’ name. When the latter had told him that his name was Aslanbek, the man had asked him whether he was “the Bearded Aslanbek”. The witness had told him that he was not. After that the men had taken Bekkhan back in the house for 10-15 minutes. After that they had left the house and had taken Bekkhan with them. The armed men had told the witness and his mother that they were supposed to obtain information about Bekkhan from the Oktyabrskiy district department of the interior (the Oktyabrskiy ROVD). According to the witness, his mother had run after the perpetrators, but the latter had opened gunfire over her head and she had returned home. At some point later the investigators questioned the witness for the second time. He additionally stated that when he and his brother Bekkhan had been taken to the yard by the armed men, one of them had told him to get down on his knees. The man had spoken Russian with a Chechen accent. When the witness had told him that he had a problem with his legs and that he was unable to get on his knees, the man had threatened to shoot him. When the witness’ mother had asked the men where they were taking Bekkhan, they had told her that she would need to contact the Leninskiy ROVD or the Zavodskoy ROVD to obtain such information. According to the witness, he would be able to identify one of the men who had abducted his brother. The abductors, who did not have any insignia on their uniforms, had left in a white VAZ-2121 car and URAL and ZIL vehicles without registration numbers. According to the witness, his brother Bekkhan had been abducted in connection with the investigation he had been conducting concerning the death of their uncle in 2000. On a number of occasions unidentified persons had placed notes threatening Bekkhan with retaliation if he persisted in his investigation. The witness also stated that a man named Rustam had informed him that for three days he had been detained in the local military commander’s office together with Bekkhan Alaudinov. According to the witness, his brother had not participated in illegal armed groups. No other information has been submitted in respect of the second questioning.
 49.  On an unspecified date the investigators questioned the applicant’s neighbour, Mrs Z.S., who stated that on the night of 8 November 2001 she had been at home. At about 4 a.m. she had heard gunshots outside. From her window she had seen an APC (armoured personnel carrier) driving by her house. After that the witness had gone out to the yard and heard screams from the yard of her neighbours, the Alaudinovs. She had been afraid to leave the house as the town had been under a curfew. On the following morning she had found out that Bekkhan Alaudinov had been taken away.
50.  On an unspecified date the investigators questioned the applicant’s neighbour, Mr S.M. who stated that on the night of 8 November 2001 he had been at home. At about 4 a.m. he had heard gunshots and screams coming from the direction of the Alaudinovs’ house. The following morning he had found out that Bekkhan Alaudinov had been taken away.
51.  On an unspecified date the investigators questioned the applicant’s neighbour, Mrs A.M. who stated that on the night of 8 November 2001 she had been at home. At about 4.30 a.m. she had been woken up by screams coming from outside. The witness had heard her neighbour, Mrs L. Alaudinova crying and saying that her son Bekkhan Alaudinov had been taken away. Then the witness had heard an APC passing by her house and gunshots. She had been afraid and decided not to leave the house due to the curfew. In the morning she had found out that Bekkhan Alaudinov had been taken away.
52.  On 28 August and 15 September 2004 the investigators requested that the Urus-Martan ROVD identify the VAZ-2121, UAZ and URAL vehicles which had been used in the abduction of Bekkhan Alaudinov and the identity of the unmasked officer who had participated in the abduction. According to the ROVD’s replies of 6 September and 11 October 2004, it was impossible to identify the vehicles or the officer.
53.  The Government submitted that on unspecified dates the investigators had sent 33 queries to various State bodies requesting information as to whether these agencies had arrested or detained Bekkhan Alaudinov and whether any special operations had been conducted in respect of him. According to the responses received on various dates from the Urus-Martan ROVD, various district prosecutors’ offices and district military commanders’ offices in Chechnya, the military commander’s office of the security zone in the Urus-Martan district, departments of the Chechnya Ministry of the Interior (the Chechnya MVD) and the Russian Ministry of the Interior in the Southern Federal Circuit, the Urus-Martan district department of the Federal Security Service (the FSB), military unit no. 6779, military unit no. 90567, the head of the United Group Alignment (the UGA) in the village of Khankala, Chechnya, and the head of detention centre IZ-20/2 in Chernokozovo, Chechnya, Bekkhan Alaudinov had not been apprehended by these agencies, special operations in respect of him had not been conducted, he had not been suspected of participation in illegal armed groups, no criminal investigation had been conducted into his activities, he had not been arrested or detained and his body had not been found.
54.  On 27 September 2004 the investigation in criminal case no. 25157 was suspended owing to the failure to identify the perpetrators.
55.  On 25 April 2008 the investigation in the criminal case was resumed and the investigators were instructed to take the following investigative actions: to identify the officer whom the applicant had identified as one of her son’s abductors; to request information concerning the officers who had manned the checkpoint in Urus-Martan; to identify and question the officers of the district military commander’s office who had worked there in November 2001; to request information concerning the hours of the curfew and how long it had been in place at the material time in Urus-Martan; to request information about officers who had worked in the local law enforcement agencies in November 2001; to additionally question the applicant and the witnesses; to identify the military vehicles which had been used during the abduction; and to request from various departments of the interior and detention centres information concerning any criminal charges against Bekkhan Alaudinov or his possible detention on suspicion of committing a crime.
56.  The investigation failed to establish the whereabouts of Bekkhan Alaudinov or identify the perpetrators. At the same time, the investigation found no evidence to support the involvement of State agents in the abduction of the applicant’s son.
57.  According to the Government, the investigation into the abduction of Bekkhan Alaudinov was suspended and resumed on several occasions owing to the failure to identify the culprits. The applicant had been duly informed of all decisions taken during the investigation.
58.  Despite specific requests by the Court the Government did not disclose any documents from criminal case no. 25157. The Government stated that the investigation was in progress and that disclosure of the documents would be in violation of Article 161 of the Code of Criminal Procedure, since the file contained information the disclosure of which would damage the interests of the State and of the participants in the criminal proceedings.
59.  On an unspecified date in 2004 the applicant lodged a complaint with the Urus-Martan town court. She complained about the failure of the authorities to conduct a thorough and effective investigation into her son’s abduction. She sought a ruling obliging the prosecutor’s office to conduct an effective and thorough investigation into the abduction, to grant her the status of civil plaintiff in the criminal case and provide her with access to the case file materials.
60.  On 13 August 2004 the town court allowed her complaint in part. The court instructed the authorities to conduct an effective and thorough investigation in criminal case no. 25157. The court stated, inter alia:
 
“...it follows from the criminal case file that the investigation was not conducted thoroughly. For instance, the investigators failed to undertake measures to identify the military vehicles which were used in the abduction of Bekkhan Alaudinov; they failed to question the chief officers of the Urus-Martan district military commander’s office ... and failed to identify and question the officer whom L. Alaudinova identified as one of her son’s abductors.
In these circumstances the court finds that the applicant’s request for an effective and thorough investigation is substantiated ...”
 
The remainder of the applicant’s complaint was rejected.
61.  On 27 September 2004 the applicant lodged a request for an extension of the time limit for appeal against the decision of 13 August 2004. On 12 November 2004 the town court rejected her request.
62.  On 14 March 2005 the applicant lodged a new complaint with the Urus-Martan town court. She complained that in spite of the court’s decision of 13 August 2004 the authorities had failed to conduct a thorough and effective investigation into the abduction of her son. She sought a ruling obliging the prosecutor’s office to conduct an effective investigation of the criminal case and provide her with access to the criminal case file.
63.  On 16 March 2005 the town court rejected her complaint. On 11 May 2005 the Chechnya Supreme Court upheld this decision on appeal.