4.  In March 1993 welding work was carried out in the applicant’s fashion boutique. On 26 May 1995 the applicant filed an action for damages against the company which had carried out the welding work. She alleged that the welding work had soiled stored clothes and the salesroom of her boutique and had affected her health. The Salzburg Regional Court (Landesgericht), upon her request, had previously granted her legal aid for these proceedings on 4 May 1995.
5.  On 29 August 1995 the Salzburg Regional Court held a first hearing.
6.  On 6 October 1995 it appointed an expert and instructed him to prepare a report. The expert delivered his report on 29 January 1997.
7.  On 2 June 1997 the court held a further hearing. It heard some witnesses and then adjourned the proceedings to hear the expert and further witnesses. On the same day the defendant challenged the expert for bias. The court dismissed this motion on 19 September 1997.
8.  On 17 December 1997 the court held another hearing and heard further witnesses and the expert. It also ordered the parties to submit their extensive questions in writing and, on 3 February 1998, instructed the expert to supplement his opinion.
9.  On 6 July 1998 the expert delivered his supplementary opinion. On 16 November 1998 the court held a hearing and, upon the applicant’s request, decided to appoint a further expert in order to assess the amount of damages. It further requested the applicant to declare whether she still claimed damages for injuries to her health. The proceedings were adjourned in order to appoint the expert and to hear a witness who had not appeared.
10.  In a statement of 14 January 1999 the applicant declared that she maintained her claim for damages as regards injuries to her health.
11.  On 4 March 1999 the court, noting that the applicant had made incorrect statements when declaring her financial situation, withdrew the legal aid granted to her. On 20 April 1999 the Linz Court of Appeal confirmed this decision. Subsequently, on 18 May 1999 the Salzburg Regional Court imposed a fine on the applicant for abuse of process. It further informed the parties that it considered it necessary to decide first whether the claim for damages was well-founded in principle before ordering further expert opinions.
12.  On 2 July 1999 the court dismissed the applicant’s further request for legal aid. On 9 August 1999 the Linz Court of Appeal confirmed this decision.
13.  Meanwhile, on 26 July 1999 the applicant filed an application under Section 91 of the Courts Act (Gerichtsorganisationsgesetz). In particular, she requested that the Regional Court be ordered to hold a further hearing, to question the witness H. and to take a decision. The Regional Court subsequently scheduled a hearing for 10 November 1999. On 17 August 1999 the Linz Court of Appeal dismissed the application. It found that, until the hearing of 17 December 1997, the court had been mainly concerned with obtaining the necessary expert opinions. There were no delays either during this period, or during the following period until the hearing of 16 November 1998. Subsequently, a number of procedural steps were taken by the applicant relating to the withdrawal of legal aid. Having regard to the circumstances of the case, the Regional Court had not been dilatory.
14.  The applicant subsequently challenged the competent judge S. and, in a letter of 15 October 1999, complained that S. had not cancelled the hearing of 10 November 1999. On 15 November 1999 the applicant requested that records prepared in1994 in connection with her legal aid case be rectified.
15.  On 16 December 1999 the Salzburg Regional Court sitting with three judges dismissed the applicant’s challenge as unfounded but found that judge S. was biased according to his own declaration (Befangenheitsanzeige). On 7 March 2000 the Linz Court of Appeal confirmed this decision.
16.  On 28 April and on 30 May 2000, the Salzburg Regional Court, presided over by another judge, held oral hearings. On 31 August 2000, upon the parties’ requests, the court appointed two further experts. On 11 December 2000 both of the experts delivered their reports.
17.  On 9 February 2001 the court, presided over by another judge, held another hearing and heard one expert. During this hearing the applicant’s counsel declared that he would inform the court of the outcome of friendly settlement discussions within four weeks. The court adjourned the proceedings sine die in order to obtain an opinion of another expert.
18.  On 22 March 2001 the applicant requested the court to hear another witness. On 3 April 2001 the applicant’s counsel requested the court not to schedule any hearings because of ongoing friendly settlement discussions. The applicant’s counsel repeated this request on 23 August 2001, 25 September 2001, 17 December 2001, 26 February 2002 and on 17 May 2002. In the meantime, on 31 August 2001, the defendant’s counsel had informed the applicant’s counsel that the defendant did not agree with their proposal for a friendly settlement.
19.  On 5 December 2002 the applicant’s counsel requested the court to hold a further hearing. On 21 January 2003 and on 25 April 2003 the court held further hearings.
20.  On 15 July 2003 the Regional Court dismissed the applicant’s claim. It noted that the applicant’s claim had become time-barred as the applicant had not duly continued the proceedings after friendly settlement negotiations had failed in August 2001.
21.  On 14 October 2003 the Vienna Court of Appeal dismissed the applicant’s appeal.
22.  On 3 December 2003 the Supreme Court rejected the applicant’s extraordinary appeal.