tweet_id
int64 567,588,279B
570,310,600B
| airline_sentiment
stringclasses 3
values | airline_sentiment_confidence
float64 0.34
1
| negativereason
stringclasses 10
values | negativereason_confidence
float64 0
1
⌀ | airline
stringclasses 6
values | airline_sentiment_gold
stringclasses 3
values | name
stringlengths 2
19
| negativereason_gold
stringclasses 13
values | retweet_count
int64 0
44
| text
stringlengths 12
186
| tweet_coord
stringlengths 10
28
⌀ | tweet_created
stringlengths 25
25
| tweet_location
stringlengths 1
34
⌀ | user_timezone
stringlengths 3
27
⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
568,945,122,961,784,800
|
negative
| 1
|
Late Flight
| 0.6246
|
Southwest
| null |
Bob_Dickson
| null | 0
|
@SouthwestAir 14 hours???? Sorry don't get it. Oh well. Screw the weekend in Az right? Eat the hotel, no problem.
| null |
2015-02-20 17:27:42 -0800
| null |
Central Time (US & Canada)
|
568,944,054,303,625,200
|
positive
| 1
| null | null |
Southwest
| null |
AuthorKristina
| null | 0
|
@SouthwestAir we had early bird, and it was great. Your employees were awesome. It was 3 passengers who killed the buzz.
| null |
2015-02-20 17:23:27 -0800
|
Ohio
|
Eastern Time (US & Canada)
|
568,943,601,306,210,300
|
negative
| 1
|
Bad Flight
| 0.6713
|
Southwest
| null |
robfwtx
| null | 0
|
@SouthwestAir I am absolutely sick of 300s and no wifi!
| null |
2015-02-20 17:21:39 -0800
|
Fort Worth, TX
|
Central Time (US & Canada)
|
568,943,214,130,040,800
|
negative
| 0.3763
|
Flight Booking Problems
| 0.3763
|
Southwest
| null |
MitchHamilton
| null | 0
|
@SouthwestAir when will airfare be available through December of this year? I have 2 major trips coming up and I'm anxious to book them!
| null |
2015-02-20 17:20:07 -0800
|
Chicago
|
Central Time (US & Canada)
|
568,942,857,123,336,200
|
positive
| 1
| null | null |
Southwest
| null |
pax7877
| null | 0
|
@SouthwestAir Ahah😃💕🎵 That is why
I love SW✈❗(^^)❤
| null |
2015-02-20 17:18:42 -0800
| null |
Hawaii
|
568,942,133,698,146,300
|
neutral
| 1
| null | null |
Southwest
| null |
I_D_Girl
| null | 0
|
@SouthwestAir is the contest over for Destination Dragons? I want to try to do everything I can to go.
| null |
2015-02-20 17:15:49 -0800
|
¢нιℓℓιи αт αи ιD ¢σи¢єят
| null |
568,940,981,321,637,900
|
positive
| 1
| null | null |
Southwest
| null |
fishie1199
| null | 0
|
@SouthwestAir you are lucky to have people like Annamarie and Norris at BWI. I hope they get recognized for excellent cust. service
| null |
2015-02-20 17:11:15 -0800
| null |
Quito
|
568,938,023,439,765,500
|
neutral
| 0.6771
| null | null |
Southwest
| null |
notebookgrail
| null | 0
|
@SouthwestAir So the upcoming RR changes/Deval is trying to tell me not to fly southwest anymore because i am loyal so far. i get it.
| null |
2015-02-20 16:59:29 -0800
| null | null |
568,937,199,145,783,300
|
neutral
| 1
| null | null |
Southwest
| null |
stacymichael14
| null | 0
|
@SouthwestAir traveling 2bwi nMaryland 2morrw any chance the flight being Cancelled Flightled to inclement weather? Any chance can get earlier flight
| null |
2015-02-20 16:56:13 -0800
| null | null |
568,934,745,909,829,600
|
negative
| 0.6581
|
Can't Tell
| 0.6581
|
Southwest
| null |
Durgzy77
| null | 0
|
@SouthwestAir @dultch97 kid just wants fucking money #scumbag
| null |
2015-02-20 16:46:28 -0800
|
Winchester | Northend Ma
|
Quito
|
568,932,070,447,140,860
|
positive
| 0.363
| null | 0
|
Southwest
| null |
jessiebabbi
| null | 0
|
@SouthwestAir I wish i would've seen this 4 hours ago!!! I WANTED TO SEE THEM TONIGHT SO BAD!!!! #CRYING
| null |
2015-02-20 16:35:50 -0800
| null |
Arizona
|
568,929,816,797,323,260
|
neutral
| 0.6522
| null | 0
|
Southwest
| null |
davidgoodson71
| null | 1
|
@SouthwestAir just do it that easy
| null |
2015-02-20 16:26:53 -0800
| null | null |
568,929,782,286,516,200
|
positive
| 0.6665
| null | null |
Southwest
| null |
ken_randolph
| null | 0
|
@SouthwestAir I'll have to drop by next time I visit!
| null |
2015-02-20 16:26:44 -0800
| null | null |
568,929,754,151,145,500
|
positive
| 1
| null | null |
Southwest
| null |
KathyCoonan
| null | 0
|
@SouthwestAir @SacIntlAirport Feels like a good day to fly!! Thanks for the ontime departure to SNA!!:) #bestinclass #30000ft #takemehome
| null |
2015-02-20 16:26:38 -0800
|
Sacramento, CA
| null |
568,929,652,003,217,400
|
positive
| 1
| null | null |
Southwest
| null |
TroyDWhite
| null | 0
|
@SouthwestAir Great trip on 2672 yesterday - outstanding flight attendants
| null |
2015-02-20 16:26:13 -0800
|
Washington, D.C.
|
Eastern Time (US & Canada)
|
568,929,641,756,368,900
|
neutral
| 0.6447
| null | 0
|
Southwest
| null |
NicoleAndreas
| null | 0
|
@SouthwestAir how can customers get in touch with you internationally from Mexico for lost baggage
| null |
2015-02-20 16:26:11 -0800
|
Austin, TX
|
Eastern Time (US & Canada)
|
568,929,490,929,377,300
|
neutral
| 1
| null | null |
Southwest
| null |
TheRealMzMack
| null | 0
|
@SouthwestAir $192 rndtrp 4/30-5/5 "@DJQ_KC: RT @djimpact: If you're trying to make travel reservations for Vegas on May 2nd it's too Late Flight"
| null |
2015-02-20 16:25:35 -0800
|
Where You Wanna Be
|
Central Time (US & Canada)
|
568,928,486,188,032,000
|
positive
| 1
| null | null |
Southwest
| null |
marathongal8
| null | 0
|
@SouthwestAir I'm on the 10:55 flight! Everyone has been so nice and helpful! I'm just hoping we'll get to fly out! Thank you! ;)
| null |
2015-02-20 16:21:35 -0800
|
Nashville
|
Central Time (US & Canada)
|
568,928,195,581,513,700
|
negative
| 1
|
Late Flight
| 0.6898
|
Southwest
| null |
amccarthy19
| null | 0
|
@SouthwestAir @dultch97 that's horse radish 😤🐴
| null |
2015-02-20 16:20:26 -0800
| null |
Atlantic Time (Canada)
|
568,926,999,680,569,340
|
negative
| 1
|
Cancelled Flight
| 1
|
Southwest
| null |
mcdaniem
| null | 0
|
@SouthwestAir thanks! More concerned about the conflicting texts I was receiving my about my flight Having to drive 10 hours now 😢
| null |
2015-02-20 16:15:41 -0800
|
Nashville, TN
|
Mountain Time (US & Canada)
|
568,926,716,644,745,200
|
positive
| 1
| null | null |
Southwest
| null |
fair_island
| null | 0
|
@SouthwestAir Thank you!
| null |
2015-02-20 16:14:34 -0800
|
Somewhere in Tennessee
|
Quito
|
568,926,656,615,690,240
|
positive
| 0.662
| null | null |
Southwest
| null |
JimSolava
| null | 0
|
@SouthwestAir thank you. See u next wednesday in FLL. Save me some peanuts
| null |
2015-02-20 16:14:19 -0800
| null |
Central Time (US & Canada)
|
568,926,306,496,172,000
|
neutral
| 1
| null | null |
Southwest
| null |
ken_randolph
| null | 0
|
@SouthwestAir How's life @ the NOC?
| null |
2015-02-20 16:12:56 -0800
| null | null |
568,925,938,840,240,100
|
neutral
| 1
| null | null |
Southwest
| null |
FuyukaiDesuYo
| null | 0
|
@SouthwestAir I will tell marry a lamp if you give me tickets to the Vegas show please I am desperate
| null |
2015-02-20 16:11:28 -0800
| null | null |
568,925,711,077,117,950
|
neutral
| 1
| null | null |
Southwest
| null |
fair_island
| null | 0
|
@SouthwestAir Are there any current promotions/codes for Nashville-Denver? Thank you!
| null |
2015-02-20 16:10:34 -0800
|
Somewhere in Tennessee
|
Quito
|
568,925,579,933,671,400
|
neutral
| 1
| null | null |
Southwest
| null |
CeCeTheCeo
| null | 0
|
@SouthwestAir #promotion fly 3 roundtrip #flights to and from #ATL between 2/15 and 5/17 and get a companion pass for the year #travel
| null |
2015-02-20 16:10:03 -0800
|
Atlanta
|
Eastern Time (US & Canada)
|
568,925,459,540,344,800
|
positive
| 1
| null | null |
Southwest
| null |
jnlerner
| null | 0
|
@SouthwestAir so happy that you can finally put your #southwestairlines boarding pass into passbook! Makes life so much easier ✈️
| null |
2015-02-20 16:09:34 -0800
|
Los Angeles
|
Pacific Time (US & Canada)
|
568,925,054,089,629,700
|
positive
| 0.6721
| null | null |
Southwest
| null |
FuyukaiDesuYo
| null | 0
|
@SouthwestAir I will do just about anything tO GO TO THE VEGAS SHOW PLEASE MAN
| null |
2015-02-20 16:07:57 -0800
| null | null |
568,923,827,788,505,100
|
negative
| 1
|
Late Flight
| 1
|
Southwest
| null |
bodoughty
| null | 0
|
@SouthwestAir here we go again. Delayed in Chicago why offer the 630 flight if you never intend to fly it
| null |
2015-02-20 16:03:05 -0800
| null | null |
568,919,211,357,048,800
|
neutral
| 1
| null | null |
Southwest
| null |
sick_beat_swift
| null | 0
|
@SouthwestAir OMG OMG OMG !!! I JUST DID!!
| null |
2015-02-20 15:44:44 -0800
| null | null |
568,918,313,239,064,600
|
negative
| 1
|
Customer Service Issue
| 1
|
Southwest
| null |
davidgoodson71
| null | 2
|
@SouthwestAir @JulGood1 she was traveling with me the one that got miscommunicated with
| null |
2015-02-20 15:41:10 -0800
| null | null |
568,915,699,290,284,000
|
negative
| 1
|
Late Flight
| 1
|
Southwest
| null |
CVDCole
| null | 0
|
@SouthwestAir WTF, my flight was delayed and then I go to board and my boarding pass has disappeared from the Southwest app!
| null |
2015-02-20 15:30:47 -0800
|
Dallas, Texas
|
Central Time (US & Canada)
|
568,915,536,844,759,040
|
neutral
| 1
| null | null |
Southwest
| null |
didieraur
| null | 0
|
@SouthwestAir tweet just popped up on my phone with @amin_aur follows. Missing my favorite Southwest pilot and brother.
|
[35.12084166, -89.84738331]
|
2015-02-20 15:30:08 -0800
|
Memphis, Tennessee
|
Central Time (US & Canada)
|
568,914,672,826,474,500
|
neutral
| 0.6747
| null | 0
|
Southwest
| null |
mcyoung2
| null | 0
|
@SouthwestAir do you have special fares for students to visit prospective schools? It's expensive to visit graduate programs.
| null |
2015-02-20 15:26:42 -0800
|
ILLINOIS
|
Mountain Time (US & Canada)
|
568,913,643,779,203,100
|
neutral
| 1
| null | null |
Southwest
| null |
FuyukaiDesuYo
| null | 0
|
@SouthwestAir I would be eternally grateful for tickets to the Vegas show ( ͡° ͜ʖ ͡°) God bless
| null |
2015-02-20 15:22:37 -0800
| null | null |
568,913,623,327,703,040
|
negative
| 1
|
Lost Luggage
| 1
|
Southwest
| null |
Runtt1
| null | 0
|
@SouthwestAir baggage woman said it was in Blatimore and would be on a plane this morning. Now they can't find it. WTF!???
| null |
2015-02-20 15:22:32 -0800
|
Springfield, MA
|
Eastern Time (US & Canada)
|
568,913,412,505,251,840
|
negative
| 1
|
Bad Flight
| 0.67
|
Southwest
| null |
bjawalka
| null | 0
|
@SouthwestAir http://t.co/tTXRSyNLxr doesn't work on my flight. Just fyi.
| null |
2015-02-20 15:21:42 -0800
|
San Antonio, TX
|
Central Time (US & Canada)
|
568,913,346,675,613,700
|
neutral
| 1
| null | null |
Southwest
| null |
FuyukaiDesuYo
| null | 0
|
@SouthwestAir PLEASE HELP! I would die to see the Vegas show! It would be amazing to hear their songs for real!
| null |
2015-02-20 15:21:26 -0800
| null | null |
568,913,108,153,946,100
|
neutral
| 0.3384
| null | 0
|
Southwest
| null |
FuyukaiDesuYo
| null | 0
|
@SouthwestAir I need Imagine Dragons like I need air..... PLEASE HOOM ME UP FOR THE VEGAS SHOW ( ͡° ͜ʖ ͡°)
| null |
2015-02-20 15:20:29 -0800
| null | null |
568,911,873,438,920,700
|
neutral
| 0.6444
| null | null |
Southwest
| null |
FuyukaiDesuYo
| null | 0
|
@SouthwestAir I am committed okay please hook me up for #DestinationDragons
| null |
2015-02-20 15:15:35 -0800
| null | null |
568,911,349,092,212,740
|
negative
| 0.672
|
Can't Tell
| 0.3382
|
Southwest
| null |
FuyukaiDesuYo
| null | 1
|
@SouthwestAir I would die if I got tickets to #DestinationDragons and you would be invited to my funeral
| null |
2015-02-20 15:13:30 -0800
| null | null |
568,911,099,740,839,940
|
negative
| 0.6805
|
Can't Tell
| 0.6805
|
Southwest
| null |
AllenSpencer5
| null | 1
|
@SouthwestAir = easy and pleasant. @united = difficult and stressful. Learned my lesson.
| null |
2015-02-20 15:12:30 -0800
|
Highlands Ranch, CO
|
Mountain Time (US & Canada)
|
568,910,702,070,534,140
|
neutral
| 0.682
| null | 0
|
Southwest
| null |
FuyukaiDesuYo
| null | 0
|
@SouthwestAir I would sell my nonexistent soul to go see #DestinationDragons
| null |
2015-02-20 15:10:55 -0800
| null | null |
568,908,838,784,475,140
|
neutral
| 0.6526
| null | null |
Southwest
| null |
NinaDESell
| null | 0
|
@SouthwestAir @TheEllenShow @Imaginedragons this job interferes w/Ellen Show & concerts! will alway treasure my @LiveAtFirefly experience!
| null |
2015-02-20 15:03:31 -0800
| null | null |
568,906,726,906,335,200
|
positive
| 0.6523
| null | 0
|
Southwest
| null |
rawbeeeen
| null | 0
|
@SouthwestAir got it taken care of! thank you <3
| null |
2015-02-20 14:55:08 -0800
|
310
|
Pacific Time (US & Canada)
|
568,906,461,461,393,400
|
negative
| 1
|
Can't Tell
| 0.6346
|
Southwest
| null |
StephenMW
| null | 0
|
@SouthwestAir not sure I can trust a statement with that many small numbers above words. http://t.co/o3sRL1hfho
| null |
2015-02-20 14:54:04 -0800
|
San Jose, CA
|
Alaska
|
568,906,176,353,554,400
|
neutral
| 1
| null | null |
Southwest
| null |
dc816
| null | 0
|
@southwestair has posted flight schedule covering the date range of @_defcon_ 23
| null |
2015-02-20 14:52:56 -0800
|
Kansas City, MO, USA
|
Central Time (US & Canada)
|
568,905,924,217,217,000
|
negative
| 1
|
Late Flight
| 1
|
Southwest
| null |
_ItsMeHollywood
| null | 0
|
@SouthwestAir Late Flightly you've always been Late Flight! Please get back to the old #SWA!!
| null |
2015-02-20 14:51:56 -0800
| null | null |
568,905,259,550,056,450
|
negative
| 1
|
Cancelled Flight
| 0.6985
|
Southwest
| null |
jimsmithrn
| null | 0
|
@SouthwestAir Totally sucks that my flights were weathered out of existence, but Stacy in Tucson helped with an overnight in Vegas!
|
[35.9807446, -115.0846183]
|
2015-02-20 14:49:18 -0800
|
Kentucky
|
Eastern Time (US & Canada)
|
568,904,155,332,354,050
|
negative
| 1
|
Customer Service Issue
| 1
|
Southwest
| null |
rawbeeeen
| null | 0
|
@SouthwestAir are you guys alive? i've been on hold for 25 minutes and counting.....
| null |
2015-02-20 14:44:55 -0800
|
310
|
Pacific Time (US & Canada)
|
568,900,531,696,984,060
|
negative
| 1
|
Can't Tell
| 1
|
Southwest
| null |
davidgoodson71
| null | 3
|
@SouthwestAir Gary Kelly should be ashamed of himself running a corporation in this way
| null |
2015-02-20 14:30:31 -0800
| null | null |
568,900,052,397,092,860
|
negative
| 1
|
Can't Tell
| 0.3441
|
Southwest
| null |
davidgoodson71
| null | 4
|
@SouthwestAir you guys just rip me off if I could Cancelled Flight every flight I had booked for my employees I would Buyer beware
| null |
2015-02-20 14:28:36 -0800
| null | null |
568,899,508,601,430,000
|
negative
| 0.6319
|
Flight Booking Problems
| 0.6319
|
Southwest
| null |
mr_deals805
| null | 0
|
@SouthwestAir not if its travel Credit you used to buy and it expires on the day you find a lower rate
| null |
2015-02-20 14:26:27 -0800
| null |
Arizona
|
568,898,165,635,575,800
|
positive
| 1
| null | null |
Southwest
| null |
bluefig
| null | 0
|
@SouthwestAir please acknowledge Attendant Jeff Wernicke. Beat in class and service on SW
| null |
2015-02-20 14:21:06 -0800
|
camas, wa
|
Alaska
|
568,895,164,577,685,500
|
neutral
| 1
| null | null |
Southwest
| null |
GEOFFWOAD69
| null | 0
|
@SouthwestAir LACMA on Fairfax.
| null |
2015-02-20 14:09:11 -0800
| null | null |
568,894,805,914,169,340
|
negative
| 1
|
Can't Tell
| 0.6495
|
Southwest
| null |
bluefig
| null | 0
|
@SouthwestAir just want the money I paid for early bird refunded. Noone seemed to be able at three different. SW should have that worked out
| null |
2015-02-20 14:07:45 -0800
|
camas, wa
|
Alaska
|
568,894,687,911,632,900
|
negative
| 1
|
Lost Luggage
| 0.6756
|
Southwest
| null |
ThomRegan
| null | 0
|
@SouthwestAir I filled in the form on the website too. Darn it all. I guess I'll just have to cross my fingers.
| null |
2015-02-20 14:07:17 -0800
|
USA, USA!
|
Eastern Time (US & Canada)
|
568,894,680,881,963,000
|
positive
| 1
| null | null |
Southwest
| null |
erin_christman
| null | 2
|
@SouthwestAir THANK YOU SO MUCH FOR ACCESS TO #DestinationDragons TONIGHT AT @theTroubadour 😁 @Imaginedragons Crying /dying rn #ripme
| null |
2015-02-20 14:07:16 -0800
|
TX | CA
|
Central Time (US & Canada)
|
568,894,341,243,998,200
|
positive
| 0.6458
| null | null |
Southwest
| null |
CaseGirl
| null | 0
|
@SouthwestAir so excited about our last minute trip to @Disneyland (and she doesn't know yet!) http://t.co/nKAFbjyARi
| null |
2015-02-20 14:05:55 -0800
|
Texas
| null |
568,894,224,738,856,960
|
neutral
| 0.68
| null | 0
|
Southwest
| null |
chadlacalamita
| null | 0
|
@SouthwestAir aren't you based in Chicago? Why are you doing a hunt in LA and not your home city????!! Please bring one home
| null |
2015-02-20 14:05:27 -0800
| null | null |
568,893,685,397,483,500
|
negative
| 1
|
Late Flight
| 1
|
Southwest
| null |
NGottesman
| null | 0
|
@SouthwestAir heyo! What is causing flight 1836 ewr to hou to be delayed?
| null |
2015-02-20 14:03:18 -0800
|
BRKLYN, NY
|
Central Time (US & Canada)
|
568,893,498,193,158,140
|
neutral
| 1
| null | null |
Southwest
| null |
tracy_edes
| null | 0
|
@SouthwestAir when will you have flight from DAL to PVD?
| null |
2015-02-20 14:02:34 -0800
| null | null |
568,893,453,515,378,700
|
negative
| 1
|
Can't Tell
| 0.6268
|
Southwest
| null |
ChrisJLeary
| null | 0
|
@SouthwestAir Your wifi stinks. I'm not mad, but i wouldn't hate it if i got my money refunded.
| null |
2015-02-20 14:02:23 -0800
| null |
Pacific Time (US & Canada)
|
568,893,092,927,029,250
|
negative
| 0.6465
|
Cancelled Flight
| 0.6465
|
Southwest
| null |
JenniferWFox17
| null | 0
|
@SouthwestAir Cancelled Flights arrivals & departures in Nashville as of 5pm. That and more weather headlines @ 4pm #LiveOnFOX17 #FebruaryFreezeFox17
| null |
2015-02-20 14:00:57 -0800
|
Nashville, TN
|
Central Time (US & Canada)
|
568,892,942,770,786,300
|
neutral
| 1
| null | null |
Southwest
| null |
royvergara
| null | 0
|
@SouthwestAir any spare tickets for Vegas? Would be forever grateful! #DestinationDragons
| null |
2015-02-20 14:00:21 -0800
|
Las Vegas, NV
|
Pacific Time (US & Canada)
|
568,892,540,889,509,900
|
neutral
| 0.6604
| null | null |
Southwest
| null |
miamicocount
| null | 0
|
@SouthwestAir @TheEllenShow @Imaginedragons if only that was me! 😍 #DestinationDragons
|
[40.2376266, -74.9171435]
|
2015-02-20 13:58:45 -0800
|
Philadelphia, PA
| null |
568,892,047,559,503,900
|
positive
| 1
| null | null |
Southwest
| null |
itsangieohyeah
| null | 1
|
@SouthwestAir THANK YOU SO MUCH!! http://t.co/tGSB1DfPS3
| null |
2015-02-20 13:56:48 -0800
|
Dodger Stadium | Disneyland
|
Pacific Time (US & Canada)
|
568,891,084,107,087,900
|
neutral
| 1
| null | null |
Southwest
| null |
Jennsaint8
| null | 0
|
@SouthwestAir any chance they will change this to include Northeast airports? JetBlue has.
| null |
2015-02-20 13:52:58 -0800
| null | null |
568,889,677,094,232,060
|
negative
| 1
|
Customer Service Issue
| 1
|
Southwest
| null |
oliviaxfaye
| null | 1
|
@SouthwestAir I was on hold for 30 minutes & no one knows how to win these tickets that you're still handing out? #DestinationDragons
| null |
2015-02-20 13:47:23 -0800
| null | null |
568,889,146,179,072,000
|
negative
| 1
|
Customer Service Issue
| 1
|
Southwest
| null |
davidgoodson71
| null | 0
|
@SouthwestAir after 38 minutes on the phone I'm given another number to call now still on hold with them. http://t.co/1ZT2kEe8up
| null |
2015-02-20 13:45:16 -0800
| null | null |
568,889,116,399,525,900
|
neutral
| 1
| null | null |
Southwest
| null |
sammi_jon3s
| null | 2
|
@SouthwestAir please....can I have the last tickets for me and my best friend to #DestinationDragons http://t.co/eQqi1nfSZh
| null |
2015-02-20 13:45:09 -0800
| null | null |
568,888,806,805,512,200
|
positive
| 0.6715
| null | null |
Southwest
| null |
Joeanhalt
| null | 0
|
@SouthwestAir rules.
|
[41.78959656, -87.74028015]
|
2015-02-20 13:43:55 -0800
|
chicago, il
|
Central Time (US & Canada)
|
568,888,623,787,089,900
|
negative
| 1
|
Customer Service Issue
| 1
|
Southwest
| null |
livvyports16
| null | 1
|
@SouthwestAir no one I call knows anything about it so I'm just wondering how to get any? #DestinationDragons
| null |
2015-02-20 13:43:12 -0800
| null | null |
568,888,508,703,752,200
|
neutral
| 1
| null | null |
Southwest
| null |
livvyports16
| null | 1
|
@SouthwestAir I saw ppl were winning tickets still, how do we win some?
| null |
2015-02-20 13:42:44 -0800
| null | null |
568,885,971,913,023,500
|
negative
| 0.6832
|
Can't Tell
| 0.6832
|
Southwest
| null |
erin_christman
| null | 0
|
@SouthwestAir okaaaaay UGH IM 8 MIN AWAY
| null |
2015-02-20 13:32:39 -0800
|
TX | CA
|
Central Time (US & Canada)
|
568,885,499,986,874,400
|
neutral
| 0.6633
| null | null |
Southwest
| null |
LyndaTCorrea
| null | 0
|
@SouthwestAir go @franks105 go!
| null |
2015-02-20 13:30:47 -0800
|
Washington DC via L.A.
|
Pacific Time (US & Canada)
|
568,885,007,646,740,500
|
neutral
| 1
| null | null |
Southwest
| null |
itsangieohyeah
| null | 0
|
@SouthwestAir please please please http://t.co/xiJiFYmvqP
| null |
2015-02-20 13:28:49 -0800
|
Dodger Stadium | Disneyland
|
Pacific Time (US & Canada)
|
568,884,751,022,624,800
|
negative
| 1
|
Lost Luggage
| 1
|
Southwest
| null |
joyajackson_
| null | 0
|
@SouthwestAir Yes, but I like need my luggage before tomorrow morning
| null |
2015-02-20 13:27:48 -0800
|
looking for alaska
|
Quito
|
568,884,731,489,562,600
|
neutral
| 0.6667
| null | null |
Southwest
| null |
franks105
| null | 0
|
@SouthwestAir 5 min away!
| null |
2015-02-20 13:27:44 -0800
|
Hogwarts
|
Pacific Time (US & Canada)
|
568,884,675,021,635,600
|
negative
| 1
|
Customer Service Issue
| 0.6442
|
Southwest
| null |
mybadtequila
| null | 0
|
@SouthwestAir doesn't care nor does SNA agent Jacquie Plitt, rude gal bad attitude! had 2 fly @USAirways 2 CABO thx http://t.co/VbUxfPCKfa
| null |
2015-02-20 13:27:30 -0800
|
Scottsdale, AZ
|
Mountain Time (US & Canada)
|
568,884,252,110,159,900
|
positive
| 1
| null | null |
Southwest
| null |
liberapertus
| null | 0
|
@SouthwestAir Happily, flight 1625 was not delayed when a cockpit visit blew my four-yr-old's mind. Thanks, Cap'n! http://t.co/C8mqEzXVdH
| null |
2015-02-20 13:25:49 -0800
|
St. Paul, MN
|
Central Time (US & Canada)
|
568,883,988,338,581,500
|
negative
| 0.6876
|
Customer Service Issue
| 0.3603
|
Southwest
| null |
mybadtequila
| null | 0
|
@SouthwestAir needs 2 make me whole Used my tkt back n PHX due 2 rude SNA agent Jacquie Plitt flew @USAirways 2 CABO http://t.co/QxWW1p09a0
| null |
2015-02-20 13:24:46 -0800
|
Scottsdale, AZ
|
Mountain Time (US & Canada)
|
568,883,981,371,846,660
|
neutral
| 1
| null | null |
Southwest
| null |
itsangieohyeah
| null | 0
|
@SouthwestAir 8 mins!!! http://t.co/bbZiJWFDL3
| null |
2015-02-20 13:24:45 -0800
|
Dodger Stadium | Disneyland
|
Pacific Time (US & Canada)
|
568,883,827,218,763,800
|
neutral
| 1
| null | null |
Southwest
| null |
chemasilvaurban
| null | 0
|
@SouthwestAir is there a route to flight from Mexico City to Chicago midway using your services?
| null |
2015-02-20 13:24:08 -0800
| null | null |
568,883,464,923,000,800
|
positive
| 1
| null | null |
Southwest
| null |
createmarc
| null | 0
|
@SouthwestAir Flight 3056. Only an hour long but one of the best flights I've ever had. Kudos to flight crew and airline in general.
| null |
2015-02-20 13:22:42 -0800
|
city of Lost Angels
|
Central Time (US & Canada)
|
568,883,124,517,494,800
|
neutral
| 1
| null | null |
Southwest
| null |
erin_christman
| null | 0
|
@SouthwestAir how many are left?!
| null |
2015-02-20 13:21:20 -0800
|
TX | CA
|
Central Time (US & Canada)
|
568,882,359,409,340,400
|
negative
| 1
|
Flight Attendant Complaints
| 0.6987
|
Southwest
| null |
mybadtequila
| null | 0
|
@southwestAir SWA agent Jacquie Plitt @Orangecounty SNA rudely tells me You're not going 2 CABO today or manana back 2 PHX flew @USAirways
| null |
2015-02-20 13:18:18 -0800
|
Scottsdale, AZ
|
Mountain Time (US & Canada)
|
568,882,321,119,510,500
|
positive
| 1
| null | null |
Southwest
| null |
jodyfuller
| null | 0
|
@SouthwestAir, thanks for being so good to us #military folk. It's cold in #StLouis but I sure enjoyed my flight. http://t.co/RcdH183Q1J
|
[38.73434659, -90.35501265]
|
2015-02-20 13:18:09 -0800
|
Opelika, Alabama
|
Central Time (US & Canada)
|
568,882,182,686,707,700
|
negative
| 1
|
Lost Luggage
| 1
|
Southwest
| null |
joyajackson_
| null | 0
|
@SouthwestAir thanks for losing my luggage
| null |
2015-02-20 13:17:36 -0800
|
looking for alaska
|
Quito
|
568,881,291,766,034,400
|
negative
| 0.6336
|
Flight Booking Problems
| 0.3404
|
Southwest
| null |
JuliaMooch1
| null | 0
|
@SouthwestAir what about for us that cant get to the states they are playing for the hunt? Any DestinationDragons tickets left?Even just one
| null |
2015-02-20 13:14:03 -0800
|
Boston
|
Eastern Time (US & Canada)
|
568,880,408,701,435,900
|
neutral
| 1
| null | null |
Southwest
| null |
itsangieohyeah
| null | 0
|
@SouthwestAir I'm on the 110 lol has anyone arrived yet??
| null |
2015-02-20 13:10:33 -0800
|
Dodger Stadium | Disneyland
|
Pacific Time (US & Canada)
|
568,880,146,284,982,300
|
neutral
| 0.6875
| null | 0
|
Southwest
| null |
ThomRegan
| null | 0
|
@SouthwestAir left behind iPad Air on flight 505 from Bradley to BWI, plane had already left by the time I realized. Can you possibly help?
| null |
2015-02-20 13:09:30 -0800
|
USA, USA!
|
Eastern Time (US & Canada)
|
568,880,082,606,911,500
|
neutral
| 0.6505
| null | null |
Southwest
| null |
franks105
| null | 0
|
@SouthwestAir how many left?! I'm 15 min wway
| null |
2015-02-20 13:09:15 -0800
|
Hogwarts
|
Pacific Time (US & Canada)
|
568,880,030,123,745,300
|
negative
| 1
|
Customer Service Issue
| 0.6609
|
Southwest
| null |
RawTravelTV
| null | 0
|
@SouthwestAir well I HAD a car & free place 2 stay had I known Unacceptable treatment from Spvsr. Sally in Cleveland. #Disappointed
| null |
2015-02-20 13:09:03 -0800
|
New York City
|
Eastern Time (US & Canada)
|
568,879,053,496,655,900
|
neutral
| 1
| null | null |
Southwest
| null |
MsPersia
| null | 0
|
@SouthwestAir I cannot DM you as you do not follow me.
| null |
2015-02-20 13:05:10 -0800
|
San Francisco
|
Pacific Time (US & Canada)
|
568,879,046,215,520,260
|
negative
| 1
|
longlines
| 0.6864
|
Southwest
| null |
MyStyleVita
| null | 0
|
@SouthwestAir and this asshole cut in front of me. Your system blows. http://t.co/7ujt8VTCpa
| null |
2015-02-20 13:05:08 -0800
|
Atlanta
|
Quito
|
568,878,340,200,906,750
|
negative
| 1
|
Can't Tell
| 0.6842
|
Southwest
| null |
MyStyleVita
| null | 0
|
@SouthwestAir it's pretty stupid and I probably won't fly it again. Plus hearing nightmare stories of overbooked flights.
| null |
2015-02-20 13:02:20 -0800
|
Atlanta
|
Quito
|
568,878,319,074,029,600
|
neutral
| 1
| null | null |
Southwest
| null |
itsangieohyeah
| null | 0
|
@SouthwestAir I'm 30 mins out WAIT FOR ME😭😭😭
| null |
2015-02-20 13:02:15 -0800
|
Dodger Stadium | Disneyland
|
Pacific Time (US & Canada)
|
568,878,244,331,696,100
|
neutral
| 0.6777
| null | null |
Southwest
| null |
andiecrombie
| null | 0
|
@SouthwestAir get me on flight 4146 to denver and I'll be more than happy !!!!!
| null |
2015-02-20 13:01:57 -0800
|
Dirty South Jerz
|
Eastern Time (US & Canada)
|
568,876,836,324,638,700
|
neutral
| 0.6667
| null | null |
Southwest
| null |
Leahey09
| null | 0
|
@SouthwestAir will there a non-stop flight from Midway to Boise for this summer season? Looking to book at labor day trip. Ty
| null |
2015-02-20 12:56:21 -0800
|
Chicago, IL
|
Central Time (US & Canada)
|
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