Datasets:

adamamer20

/

synthetic-sentiment-segmentation

like 0

loved the whole weekend wished i had bought a swimsuit also the facilities and staff were excellent however reception frosty. Beautifully recently renovated hotel incredibly friendly staff fabulous rooms and well positioned for an easy walk to several bistros restaurants and cafes in the boulevard germain area also very close to the seine and notre dame would definitely return excellent rates available through this web site. The room was very comfortable and clean same with the rest of the facilities especially the pool breakfast was outstanding and offered a great variety of foods both in traditional and european cuisine it was also pleasant to watch the chefs working behind the buffet in addition the room lokked newly refurbished bed comfortable and bathroom spotless

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i only like the location other than that nothing was good in the hotel moreover the staff very disappointing for a hotel of this quality and price they were either just not interested and off hand in dealing with us or quite unclear wrong in the answers they gave to our questions the exception was the doorman who was great the whole time were were there

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the reception staff were very friendly and the shower was lovely. Food was a bit average and drinks weren t up to the standard i would expect of a hotel like that need a bit of work with the bar staff, rooms staff food, fantastic location if you re attending the o the staff were lovely we got a free room upgrade the decor is a little dated but that was expected great value for money the room next door were very loud we called reception and attended to the matter straight away breakfast varieties are too limited not many choices

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all info on smart tv no bedside lights just one spot between two just a few teabags

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chinois restaurant was the worst chinese food i have had for years the so called singapore hainanese chicken dish was awful no broth or rice included i ve lived in singapore and had much better from hawker stalls the room had condensation streaming down the insides of the windows though we had the most wonderful time with vip treatment the hotel is amazing and the staff is absolutely fantastic we booked a double room with club lounge access and it was unforgettable location is perfect right across from opera and close to galeries lafayette and metro station moreover the hotel furnishings while very clean and quaint need an update and the reception area and entrance to the hotel needs a make over the front entrance round about is adorned by trash containers and a dirty facade to look at the outside you would think the hotel was a or star when it is definitively a notwithstanding i would not hesitate recommending staying here to others

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shower alternates between hot and cold seems to be an ongoing issue nothing it was all great one small complaint the bathroom sliding door in our room seemed to be broken so quite difficult to close but i think it would be a simple fix the location of the hotel was pretty good for just walking around meters from the hotel was a great restaurant il carpaccio and park for walking was nearby, awsome pillows friendly helpful staff location

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reception works very slowly i ve been waiting for minutes while just one receptionist have been talking however all staff are very professional and politely my room was very little in comparison with average rooms in london last one corridor was very tight so tightly that i hardly go through it with baby carriage

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in some rooms the wifi signal is really week, i processes my payment online and when i get there i had to do it all again then they me home was not working but they made it seem like it was my card i spent about minutes at the front desk trying to process my payment at the end the have to do it manually got to my room and got a call that the card rejected the payment so i should come downstairs with another card as i was getting ready to go downstairs the called that it was they card machine i was too tied for one hour process they need to find a way to process people on the other hand didnt choose to take breakfast location was perfect for where we wanted to be the room is clean great tv internet good

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they knew our names after check in and nothing was too much trouble we were welcomed by name at the front door the service really is something else. The hotel was easy walking distance into central vienna but also in an interesting neighbourhood with great bars and restaurants nearby great value and easily accessible for transport links to get around the city with u banh tram and trains within minutes as a small hotel the rooms were of a standard you would see for a large hotel group on the other hand we had a corner room so i think we may have lost a few sq feet in space the room was a bit tight with our luggage all around on the floor, rooms too small no slippers toothpaste or toothbrush, we had to pay for englisch breakfast although very dated hotel threadbare carpets holes in the wall

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the bathrooms were very clean and the bed was so comfy

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the room lacks lights as it gets dark in the evening similarly system to obtain lighting in room i e key cards not explained by receptionist tv not plugged in had to move tv to reach plug single room booked but it was extremely small compared to other chain hotels. Had a meal in the restaurant which was excellent and good value. Small rooms like plastic box and very cheap furniture, restaurants booked up til late by the time we arrived at p m

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very friendly staff extremely clean and well designed room service was great facilities were perfect and the short distance from the o arena was so convenient

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parking is euros

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staff are pleasant

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the only thing i did not like was the inside rooms had no natural daylight so when curtains closed you had no idea what time of day or night but this cannot be changed had i known i think i would have requested a room with windows you can see out of

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i did not like the foll no toiletries no face towels no slippers housekeeping woke us at and we checked almost midnight we are still resting. Outrageously attentive and accommodating staff they go out of their way to show you a pleasant and enjoyable stay they sent amenities to our room upon hearing my wife was celebrating her birthday junior suite was amazingly designed in terms of space and storage well thought out floor plan where every possible amenity is within your reach fantastic memory foam bed this is very much a five star hotel this stay was the highest standard of hospitality, decor and atmosphere relaxing on the other hand wifi connection wasn t wonderful in my room and little phone reception in the breakfast room but that may be due to my phone, house keeping service very bad, fabulous location and excellent breakfast

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place is amazing superb location with very kind staff its a nice boutique like hotel with very few rooms and personal service feeling i spent months in a year staying at hotels and especially in london value for money this is one of my top choices i will surely stay there again

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we had a poor service in the restaurant on the evening of our stay and again the following morning over a light breakfast that failed to arrive we told the hotel and have since emailed and are awaiting a response that so far has taken a couple of days although jacuzzi in the room was a great idea amazing view from the top floor suite helpful staff surprised at external noise even though hotel set in a quiet area. Trying a bit too hard to be stylish food and drink expensive even for london check out times. Difficult to park but this is not specific to this particular area

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maids knocking from am onwards when check wasn t til, it was clean a fantastic finish and the best location in amsterdam the general look and feel of the hotel was great i loved everything about the style very comfy bed great facilities in the room and clean petite rooms but space worked well food and drinks were very good also everything you need in one place from breakfast to cocktails i would definitely recommend and would stay again in a heartbeat breakfast is not included in shown price and have to add eur for it, a great patisserie across the street and a couple of good restaurants

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the view and the comfort of the bed, very helpful staff great service, great location great staff clean spacious room and affordable location perfect for attractions and theater visits extremely helpful and friendly staff. Room was comfortable although on the small side and air conditioning good bathroom good cleanliness good and staff friendly

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the alacarte free breakfast is amazing great idea and plenty of choices location is excellent hotel is very comfortable most of the stay the hotel s interior is incredibly impressive and the rooms were lovely with very comfy beds the bar in the lobby had a good sitting area and wasn t too expensive compared to restaurants either the swimming pool was clean with plenty of loungers around it

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the ability of the staff to go the extra mile

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location cuisine the bed was absolutely heavenly and staff were always amazing

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the neighbourhood is too crowded to drive in if i book again in the same hotel then i will take public transport as it s much easier over there lack of dining options no room service, smell of sewage in the bath room no possibility to open the window

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the location is very convenient for attending an event at london excel as it is right by the west entrance our room was spacious and comfortable

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the staff especially at the reception and breakfast could have included hot breakfast within the price. The staff were very helpful through out our night stay the breakfast was excellent and a good variety of food available the hop on hop off bus stop is only metres from the hotel. As it was a joint birthday celebration stayed at the mecure instead of the nearby ibis and upgraded to the priveledge room at the mecure we had paper cups in the room only one each no spares why no extra cups we re we supposed to wash the paper cups we asked for decaf coffee and extra cups at reception and left a note in the room it didn t happen small details but we d paid for a star hotel and didn t expect to drink out of cardboard cups

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the music played in the bar and the rumpus room was too loud for somewhere so stylish we did not drink there though we would have liked to the doorman at the rumpus room laughed when we walked out because it was so loud we thought that was rude and the place was pretty empty for late in the evening i wonder why

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good location the hotel is located in a nice street about minutes walk to the city center nice and clean room it was no problem to have the room till without extra costs roof garden we looked out onto was a bit too natural. The room was comfortable and the hotel was beautiful. Amazing levels of service rooms were well appointed and immaculate

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really nice big room with comfy bed you get a free g mobile phone in you room with free internet access and free calls to enjoy your trip found this really nice room service hours nice hamburgers really great location you get quickly in the center or anywhere really good breakfast, location was great close to tube and bus stops

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service at dinner restaurant

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it was expensive june, given the end room in the corridor the room was very small not bright enough closely facing other hotels and have stinky smell absolutely uncomfortable at all returned to the concierge to request changing room but the staff keep question the reason after i expressed my feeling about the room seems not helpful at the end i was given another room facing the station which was so much better bigger brighter have street view at least the hotel is old rooms need renovation dirty and damp carpet old fashion telly not very helpful concierge staff etc didnt expect this standard for mercure branded hotels apparently over priced

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the check in process booked for my wife and paid in advance staff would not let her check in and demanded to see the card i had booked the room in i was miles away and had to provide a picture of my card on her phone. View of the area was good, location bed comfortable room spacious which is rare in europe

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small room not so good breakfast although afternoon tea friendly staff nice room still we got there and we had been given a free upgrade to a fabulous suite amazing likewise location friendly stuff good breakfast, internet wifi was always an issue in the rooms a little pricy compared to other hotels with the same facility s in the are

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tiny box rooms, slow to refill breakfast items slow to clear tables resulting in big que to get a table no tea spoons on table floor basement room next to extractor fans noise all night staff seemed to think it was acceptable in a hotel

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history and location, breakfast should start at am and i prefer a buffet rather than ordering off the menu we would have liked to had breakfast at the hotel on the day of departure but we had to leave by and the start didn t allow time since we had to order the food additionally staff were so good and friendly. The double room is way too small for the price that you pay for people they need to seriously buy new mattresses and carpets our mattress felt like it was years old too soft and they need to put in block out in their curtains the staff in the breakfast room were inconsistent with service some days friendly other days indifferent almost like ignoring you some people just got seated and then were offered coffee tea immediately and most days we sat for a while before we got offered coffee tea or we had to get someone s attention and ask for it on our day we heard that one of the guests next to us was offered hot chocolate cappuccino etc but we were never informed that we had a choice the plates weren t always clean, lovely bed free wifi nice location

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the location was not the best as the area is quite run down some people may feel uncomfortable walking from the tube station to the hotel especially women on their own at night i was also awoken by noisy guests, bed should be better comfort nevertheless staff very helpful and friendly comfy beds perfect for what we needed if we were staying longer would have booked a room with a window but for night it did not mater breakfast was good too and very little room to accommodate client with late checkout staff could use some common courtesy training pool is less than half the size picture implies suites are pretty awfully designed and waste of space

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you take money more than you mentioned in booking com and still trying to take more money i don t know why old building window doesn t close properly you have to pay for wi fi and even to store your luggage at the concierge which is really strange. Everything the building the decor rooms the view are all beautiful the restaurant is gorgeous and food good but most impressive is how well the place is managed i was particularly impressed at how responsive the staff was to any queries even before i confirmed my reservation bravo furthermore there was nothing negative to mention with the exception that the rooms are small but they are well designed also in a big city the likes of paris one would expect that the rooms would be smaller

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the property is lovely clean the staff especially victor was so helpful and accommodating. Excellent service thank you to the reception team wonderful location had a great nights sleep comfortably bed great location, room was pretty small and expensive for family room

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photos are nicer than reality exterior is pretty average and the street and surroundings aren t great also barely any amenities no shampoo and conditioner no shower cap and old worn out and thin towels that have threads coming out the sides only one free small water for two guests that wasn t replaced each day. Location is not bad near metro easy access to center rooms are nice and clean still so convenient for event at bdc islington. The staff bril room bril bathroom out of this world and public transport bril and food perfect in addition central location with a central location noise all round a good hotel for weekend break. Is a very small rom

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major deficiency for a hotel in this price range was the bar garden. We thoroughly enjoyed our stay everyone was so helpful and friendly

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good room and location and friendly staff

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i asked to be on one of the top floors the highest possible and with views i had a third floor with no views also not a thing on a side if coming through austria to get here don t forget to get the autobahn vignette we knew about it forgot to get it and paid the euro fine but did remember the vignette for switzerland conversely staff was very nice and helpful breakfast was very good the hotel was really good for the price the staff were helpful and friendly a bit out of the city but lots of buses go by the hotel and the tube station is about a min walk, there was no ventilation in the bathroom during check out it was explained that it s a self service ventilation you have to reach the ceiling and turn that thing to open if you leave the window open it s too noisy from the street although the room was small but ok the breakfast was a little disappointing had to wait for ten minutes to be seated the continental choice was limited and the coffee and orange juice from the machines was poor

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it s a bit difficult for a taxi to stop right outside at busy times. The room was very small considering the price a couple of the staff at the reception were quite rude indifferent i asked for an iron in my room before arriving that did not happen they tried to charge me for things from the mini bar when i did not use it the king size bed was huge and very comfortable, a refreshing of the property would be welcomed i liked the staff and also the way the room was set up. Being an ultra clean freak it would have been nice to have the bathroom scrubbed around the shower door and the waterproof stripping that was torn replaced

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location three bedded suite was excellent for families with older children, very disappointed that we couldn t enjoy a drink after pm with our children and had to send them unsupervised away from us they were working in a show and didn t get back to hotel till late all they wanted to do was chill out and enjoy each others company playing board games etc but that was cut short also another reason we booked the hotel was because of the swimming pool and the children were extremely disappointed as were we when they were told they couldn t use it very disappointed with the stay this time am considering staying elsewhere in the future. The fact you have to pay for wifi not much entertainment in the room pay per view channels didn t have new films and for the price we payed there could of been alor more. Breakfast eggs should be served along with the food spread fried or scrambled or more burners should be provided to avoid lining up for self service and wastage of time

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the room was smaller than i had expected staff cristina is very nice

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the wifi is not stable and it s slow a bit out of the centre but that s ok when you know which tram to get in addition pillows were rock hard the room was either freezing cold or superheated and the location is on a very noisy street the room sizes are small versus their competitors nice modern room with all necessary facilities. Lot of work going on surrounding buildings roads taxi organised by hotel was too expensive no parking, courtney on the front desk was excellent the rooms were very well furnished big and clean the shower was superb a kitchen area was a welcome plus the hotel catered for food allergies the hotel was close to waterloo station near westminster bridge and the london eye london dungeons sea life

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the hotel is convenient to liverpool street station is beautifully decorated very clean with comfortable beds and friendly staff there was complimentary tea coffee shortbread as well as iced water and fruit that you can enjoy whilst sitting in the lobby as the air conditioning wasn t working in our original room and it was very warm we were upgraded to a montcalm club room this room type was more spacious and a little more luxurious than the standard room as you would expect and i would book this the next time the staff were very helpful quick to deal with any issues and did all they could to ensure that we had a pleasant stay carpets were a bit stained otherwise the place was nice, bathroom design showers are missing doors leading to flooded floors though everything is cleaned up during the day the cleanliness of the rooms we had junior suite which is basically connected standard rooms there was hair all over the carpet floor and in the bathrooms my son found pair of somebody s sox under the bad also there was somebody s hairband in the other bathroom towels in the bathroom were also dirty. Breakfast was excellent very helpful staff complained about the water pressure and it was solved immediately comfortable hotel located directly at corso buenos aires

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staff helpful and professional but not overly welcoming our room was close to a meeting reception room and although we were not disturbed by the noise the access to the room was hampered by the dinner s trolleys wierdly enough the bathroom seemed to run out of cold water after pm making the shower unpleasantly hot, bed was comfortable restaurant was excellent. Everything about this hotel was amazing rooms were cleaned every day staff were very friendly this is apparently a hotel of the future largely self serve including check in and check out most of the staff were very friendly and nice but we were put off by the very slow dinner service less than congenial welcome at breakfast rip off price for water and i assume by extension other items and the not so subtle hints to get out in the morning reservations were made and pre paid on line our expensive breakfast was confirmed and acknowledged at check in yet was not recognized when we showed up for breakfast i received a parking charge on my card after check out that was a total surprise i had asked about it when leaving i was told no its taken care of sure was dinner service was poor because two waiters were working the whole restaurant we were told there were supposed to be four wait staff stopped by the counter to buy a couple bottles of water each rip off the breakfast room was very crowded and many items were not kept stocked but probably not possible given the crush of people nonetheless staff were very friendly and tried their best television was turned off from the front desk after a m in the morning to discourage you from lingering infuriating still staff had poor attitudes taxi arranged by hotel tried to charge more than agreed rate early check in not honoured nor the request for a double bed expensive hotel with average facilities and bad staff issues

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reception staff was not friendly at all

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lack of staff in the park room unhelpful and could not care attitude of the staff in the red bar moreover the staff didn t seem fully informed they were helpful but lacked full knowledge

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the room was extremely dusty when we arrived as well as when we left room was not cleaned until after pm so when we went back to our room to take an afternoon rest we had to wait in the bar for half an hour before we could go back to the room as pointed out in the other reviews the room was very very small they seem to have gone for style and not substance there are no leaflets about the attractions and when we asked about the opening time of notre dam cathedral they could not tell us and made no effort to find out either

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drain in the bathroom smelled, having to pay for tea coffee in ones room

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check in took a really long time staff were unhelpful when enquiring about offers in edg bar and food in new seafood restaurant could have been better everything was excellent big clean rooms decent gym for a hotel with steam and sauna rooms exceptionally clean and nice chilled out bar conversely from the time of arrival to departure we felt well cared for thought the welcome was warm staff helpful at all times the location was ideal for the concert in hyde park no tubes required just a lovely stroll away finished the evening off with a drink on the terrace perfect would happily return

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only one tiny grumble and that is we didn t have flip flops with us and had to pay an extra to purchase slippers so we could use the spa it would have been helpful if this was clearly stated on the website otherwise i was happy with everything. Fantastic staff few weird folk stay there not much of an atmosphere good for chilling out, minor critism but the pillows were too big and therefore uncomfortable staff were excellent and hotel generally had excellent facilities

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we stayed at this hotel as it was close to the teatro all scala where we had tickets to see a show since i paid for an all included room that s exactly what i got there were absolutely no problems it was extremely convenient that the hotel has on site parking and the location of the hotel is excellent for sight seeing, the bathtub was old and looked unclean an insect was running along the floor of the bathroom for days likewise proximity to tube and bus plenty of places to eat and drink hotel overall was above average with spacious dining area and friendly helpful staff small but well equipped gym, the staff were great the hotel was amazing

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the hotel is conveniently near the tube breakfast and service was good. Room is tiny and bathroom is very very small

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location is far from central london located in zone the nearest tube station is mnts walk while the closest train station closes on sunday

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we were not informed of construction taking place just in front of the hotel the area was fenced off and the paths were replaced with black mats s slight discount would have been good breakfast and lunch trays were left on the floor of the corridor all day, room was quiet excellent breakfast excellent location, the hotel was well appointed with a large bathroom bed and balcony the hotel was m from sants station where you could get public transport all over the city

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great building good room nice view, lovely hotel great breakfast selection staff super friendly only negative was we d booked a twin room and had specifically requested single beds ladies travelling but the hotel only had a double available which was disappointing it d have been better that the hotel had contacted us in advance to advise us of this in addition super comfy bed rarely have that good sleep in a hotel room was clean staff was friendly

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petite room high price no value for money poor wi fi

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excellent attentive staff and good location

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the aircon is not working properly. Personal individualised service of staff rectified our booking which was originally incorrect then the hotel have our two year old a complimentary teddy bear whereas location sauna in addition good spacious rooms which is what we booked. The breakfast choice was good and the food itself very nice nevertheless nothing really traffic lol

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staff very friendly and helpful breakfast good quality room bathroom and seperate toilet very nice comfy bed i would stay there again without hesitation room ver warm. The room was simple but okay the location of the hotel is near to a metro station that goes directly to the duomo so great place for tourists they reacted in a timely manner for my emails

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great location clean hotel friendly staff breakfast served until am, ac made way too much noise the rooms are quite small house keeping a bit rude he handed mw the duvet and told me to out the cover myself we had to ask for towels more than once the bathroom not very clean and not even basic channels on tv the bathroom door kept getting jammed and bathroom extract fan did not work, could improve on breakfast items grapefruit juice was not fresh anymore scrambled eggs not enough cooked likewise expensive and a bit too formal felt painfully quiet and stiff food was very expensive good but not great for price and selection would recommend eating outside of hotel

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room is big enough and clean has free parking spaces too no granola at breakfast no access to bbc on tv conversely small room small wardrobe, intermittent fault in air condit room. The room was dusty when we arrived had to ask them to extra clen it in the morning not enough amenities provided

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design of the hotel location willingness too hot in the rooms the stuff was unpolite some of the rooms had no curtains the wifi wasn t covering the whole hotel s room parking is euros per day and you need a car to get there if you re thirsty forget the bar in the night time no wardrobe in the rooms the room s window was broken and the hotel was overlooking the motorway the television wasn t working the property is close to to a rom camp on the other hand very tired in need of a re vamp tea coffee with powdered milk and wooden stirrers internet keyboard with no mouse location a bit far from town mins on tram we had ground floor on the front being on a tram route not the best start to the day

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mini bar amenities are almost empty there is only water and single glazed room in a noisy city so not much sleep no useful instructions eg where to locate switch to operate shutters advised to use safe but safe not working took too long to be rectified and wasted our time roof terrace giving view of the duomo and city out of bounds on our stay yet it is listed as an attraction overall rather impersonal

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the cost is very expensive. Bored staff loud and non controllable air condition room temperature controller out of order it was not hotel it is only a, indifference i forgot my passport in the room in the safe box after check out while i was having my dinner in the city center i realized this called the hotel immediately and explained the situation by describing the exact place of passport in the room i have been told that they will check and inform me as soon as possible in the next half an hour nobody called me during this period i called them two times more and they replied that they checked the room however they could not find my passport after this answer i left my dinner went to the hotel and checked the room by myself as i described clearly in my first call the passport was in the safe box so i was very surprised about indifference of management of such a star hotel it was not wallet not cell phone or not something else it was my passport which is the most valuable thing abroad they spoiled my last day in vienne thanks melia. Family room is a bit small friendly staff bar breakfast

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polite friendly staff. We had a queen room which was just two big single beds put together that kept coming apart and getting a gap in the middle of the mattress which was really annoying whilst i was there i had an emergency but no first aider was sent to me whilst i waited for the ambulance my partner asked for a fan and some ice to keep me cool and they brought a fan that didn t work and a bucket of ice in a wine cooler sort of thing which didn t help location i like that it is situated right next to haupbahnhoff where i could board the train and leave for czech republic the metro might be quite a distance but its all healthy walking get a day pass and feel free to explore what vienna has to offer the belvedere palace is just around the corner hotel itself the lobby looks lovely and the staff were quite friendly i also enjoyed the breakfast buffet as many hotels would not have provided it at this price point very friendly staff nice to have a jacuzzi with great opening hours for the baby, great location comfortable clean room staff are smiling

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quiet room friendly staff excellent breakfast facilities my room on the fifth floor had a wide view of the london rooftops with battersea power station in the background nevertheless service for breakfast was excellent manuela especially staff was very responsive and that is becoming rare, free upgrade for our honeymoon small room for this money no window the bathroom has problems with water drain, very quiet location exceptional variety restaurants pubs shops local great value for money however breakfast should have been included in our last minute deal as advertised when we booked we were informed it wasn t too we ordered room service and the man that delivered our food was not very friendly in fact we felt like we had put him about and we didn t receive all of our order but didn t say anything because of his manner

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the bed was very comfortable the hotel lovely peaceful great location near spitalfields and shoreditch the staff very welcoming nonetheless location is far away very modern and the location was great as the gare de lyon train station was a min walk we also used the open de tour bus company hop on off to see paris get around a tip get a x day pass as it s only a fraction more than a one day food bar pool staff were helpful friendly we enjoyed our stay would recommend it despite breakfast was very good and the breakfast staff were very hospitable and service orientated conversely not much furniture beginning to look a little tired rooms are pricey but paying for a location that can t be bettered. Kind service from the staff

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everyone was friendly and helpfull the hotel was clean and tidy and easy to find with plenty of room, the complete experience from check in to check out amazing decor great location great location in a relaxed part of notting hill away from the usual london hustle and bustle but with all shops bars restaurants amenities walking distance away perfect. The room is so small it is not equal to the value of money a five star hotel room must have a minibar but they have not as well as the only postitive although don t let this sway you as there were several dozen hotels in the same streets was the location if you can manage noise all night long and a park right outside where the local drink drug collective is held

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big and clean but a little far away from center, more international news channels should be made available. Staff was amazing and the hotel is quite close to the city center really clean and comfortable

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long wait for average food. The gym facilities weren t very good the bike had a constant squeak so couldn t use and the spa was a bit mismanaged but otherwise the hotel was great, maybe just a bit noisy from the street outside at the weekend but the beds and the rooms are so comfortable you don t really care excellent value for money in milan although our first room had a strong tobacco smell from previous guests we kindly asked the staff if we could change to another for the night which they promptly agreed staff did everything to make our stay perfect our second room looked just amazing just like the photographs far from city centre but actually very well served of public transportation perfect if you have car as the car park has a security guard

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a good walk to main attractions but the metro is at the top of road but always busy the room and the bathroom were very litle

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making up the room in the mornning was not done no ventilation in the bathromm, the hotel was great value for money and was clean the staff were extremely friendly. Several fire alarm real and faulty alarm briefing not well managed everybody came out and after awhile we were told it is okay to go in a proper briefing on what was observed and corrections made is standard practice to reassure verybody all is well, the hotel only has one lift which was rather busy at peak times conversely very nice hotel good value for your money but location isn t in central part of the city

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the rooms are probably a bit too small moreover stayed here on new years eve excellent location clean hotel helpful friendly staff

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unique place in a fun hipster neighbourhood as well as no baileys at the bar

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it was just class really is the spot for young ppl and the beds are so comfy and most staff are attentive, concierge was a bit arrogant, gym very small but adequate not much else, staff very friendly and helpful the room was very clean easy walking distance to la sagrada familia and other places of interest would definitely stay at this hotel again

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the room wasn t properly cleaned dust and debris around the corners and under the bed no hotel information in the elevator rooms were dark shower was leaking staff were robotic it was too far out apparently there s a fitness room but it s not listed anywhere and the staff couldn t help wifi was poor, time i am at this hotel and they are again understaffed in the reception minuttes waiting time to check in is not ok don t mention the presense of mini bar when the mini bar is empty because this hotel is a crew hotel, breakfast was cold and service was slow gym was poor room service and restaurant were none existent plays at being a star hotel but it really really isn t very dissatisfied as it was a special birthday and overall the hotel was a real dampener on the holiday room was uninviting cold and similar to a cell, location and comfort yet had a lovely stay here with a few friends staff on the desk were very friendly and welcoming we had a luxury quadruple room and it was lovely even nicer than i expected from the pictures it may not be in the city centre but we had no problems getting to and from the centre via bus and later on the night bus would definitely stay here again in the future, the fire alarm going off in the night

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the location cant be beat everyone at hotel was very helpful and accommodating. I don t mind keeping my towels for a three night stay and appreciate that the hotel puts up signs and asks to keep towels to reduce the impact of cleaning on the environment but at the rembrandt the signs are there and then still the towels are changed everyday the cleaning staff had no idea and said we always change every day, perfectly located for bastille day festivities at eiffel tower. All was first class

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no late check outs, the pool spa is only open between pm utterly ridiculous upon arriving to the hotel for my fianc e birthday a concert at wembley the hotel for the night then afternoon tea at the ritz firstly the room was filthy there was rust all over the tap which looked like blood there was no cold water so he had to brush our teeth with hot water the shower basin filled up with water very quickly and i had to turn it off twice wait for the water to drain before switching it back on the headboard was loose the bed was really uncomfortable i never complain but i felt as if this room was totally not satisfactory and was the worst hotel experience of my life the paint from the celling was also falling down and the meagre window had filthy blinds. Excellent location on a quiet street but within a walking distance from the busy centre and green park station just around the corner very friendly and helpful staff made us feel welcome confortable and willing to came back we had access to free wifi which worked very well

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the bar was not open when we returned on saturday hoping for a snack and a hot drink they could only do black coffee in the machine and a few available cakes days prior to staying the hotel took the first night payment off my credit card we were not advised of this at check in they then charged for the full stay on checkout i did not realise this until i checked my statement once home i phoned the hotel and was told that the first night would be refunded after working days i do not feel that this is acceptable practice. Good location friendly staff open en free wifi in addition the breakfast was very good but it was expensive, very modern and clean

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i didn t like how outdated the bathroom was and how small the room was, some guys from concierge are very nice and friendly to the guest quiet good location. A lovely room with canal view and very spacious thank you

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quiet hotel good facilities close to shops station restaurants too the room was very warm the bed and pillows were comfy the shower head boasted strong pressure, beds were so comfy breakfast was excellent staff were excellent though hotel reception under staffed front desk is usually empty and had to wait mins to jus get our bags out additionally beds were wonderful, location strategic near shopping and restos breakfast super rooms spacious and clean staff freindly helpful

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centrally located close to metro affordable for mayfair area bedsheets were clean, gym could be a bit better equipped, it s not stars hotel for sure overpriced due to location my daughter and i were visiting paris for two days on the way to greece and found this boutique hotel on booking com it was very french very beautiful and charming close to everything for walking the rooms couldnt have been nicer the bathroom was luxurious and stylish and bed was big and comfortable there was a lovely breakfast room with a full buffet or the choice of just pastry and coffee which was perfect for starting a long day of touring we loved the location near the metro germain and many good restaurants and museums the hotel lobby clerk arranged for a van ride to charles de gualle that was very reasonable and on time which made our travel so much easier an relaxing all in all a perfect place to stay for a visit to paris

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amazing location on the bank of the thames south bank so near to the london eye and a short stroll or tube journey away from other central london attractions like westminster paul s covent garden etc fantastic boutique hotel with excellent dining facilities and rooms staff are great very friendly and helpful tube stations close by loved it and will be back to try their incredible looking afternoon tea

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great location metro buses and the city tour bus right outside the hotel the river is also across the street minutes walking distance to central square and minute walk to the opera restaurants all around the square very very clean room staff were very helpful, disappointed by dinner one night at the japanese restaurant, the wi fi not being available free of charge for star hotel that should be given moreover this otel like a hostel too difficult to deal with lights air conditioning could be better

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due to location there is night time street noise the hotel is also expensive the pool too small view was block by cruiseship noisy pool

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space and cleanliness, mini bar in the room did not work there was no fridge there was on the day it rained a lot of noise from the rain water pipe which passed through the inner corner of the room i assume this is why we had ear plugs supplied by the hotel despite no restaurant in the hotel. It was close to my office

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our room described as deluxe was rather small. We asked for a quiet room and we got it breakfast is very good stuff is very friendly and helpful location is excellent our room was very nice and hotel itself is in good condition, great location for the train station

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i cannot believe a well established hotel does not use free range eggs very disappointing. Good location walking distance to major museums and concertgebouw

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swimming pool food. I like the room carpet drawers toilet and all things tnx moreover very clean professional excellent amenities comfortable quiet relaxing atmosphere similarly clean modern and decent sized rooms and friendly stuff i have booked a room with a view and its worth it comfortable bed and pillows located not in the center but mins walk and i have chosen this location on purpose to be in the quite residential neighborhood

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the bed not confortable. Breakfast tables too close no privacy, the staff was very friendly all the time but the check out was extremely bad an angree employee manager wanted to charge about extra for a fictional room service and let us feel as criminals nevertheless a fantastic location safe secure very clean comfatable rooms no heating room was cold

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thought the hotel was lovely and would love to stay there sometime again in the future moreover very good stay ideal location that i had to check out of the hotel the next morning i didn t want to leave the place if i had to be really honest. Excellent location friendly staff great capuccino at the bar speedy elevators excellent wifi some of the rooms need a lick of paint and location and roof top terrace stunning

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fabulous location near gare montparnasse and metro stations conversely staff view from room stylish bedroom the den rumpus room dandelyan bar cinema, it didn t seem like a four star hotel my first room was smelly the second room was very clean but cold no hot air to heat the room and no bathrobe provided

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the rooms are beautiful big the bathroom is a good size too love the molten brown amenities the staff is very helpful prompt they were very accommodating too the hotel is located right next to stephens cathedral many sites restaurants are close by it has a roof top bar which is quite nice. Offers a great breakfast and quiet rooms which is a bonus unlike most london hotels it s a little out of the heart of london but is only a min walk from shepherds bush underground station so can t complain would stay there again, staff did not explain that would be taken as well as room charge in case we used bar breakfast chaotic with no one to tell us if we should just grab a table or wait to be seated confusing layout of breakfast food however dirty no toothpaste. I was woken at am by pipes clanking i guess it was the heating although not sure shame really because apart from that the hotel was great room is really small and so was the bathroom but fine for just a night stay

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the location is very good close to the sagrada familia and the parc de la ciutadella but the street where the hotel is located is rather quiet a king size bed in the superior room was comfortable and there were both shower and bath in the bathroom i also appreciated free water in the mini bar and an iron in the cupboard such a small things can make your life more comfortable

0-the 1-location 2-is 3-very 4-good 5-close 6-to 7-the 8-sagrada 9-familia 10-and 11-the 12-parc 13-de 14-la 15-ciutadella 16-but 17-the 18-street 19-where 20-the 21-hotel 22-is 23-located 24-is 25-rather 26-quiet 27-a 28-king 29-size 30-bed 31-in 32-the 33-superior 34-room 35-was 36-comfortable 37-and 38-there 39-were 40-both 41-shower 42-and 43-bath 44-in 45-the 46-bathroom 47-i 48-also 49-appreciated 50-free 51-water 52-in 53-the 54-mini 55-bar 56-and 57-an 58-iron 59-in 60-the 61-cupboard 62-such 63-a 64-small 65-things 66-can 67-make 68-your 69-life 70-more 71-comfortable

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great views over the water location convenient for central station and jordaan. Staff wifi and perfect location

0-great 1-views 2-over 3-the 4-water 5-location 6-convenient 7-for 8-central 9-station 10-and 11-jordaan. 12-Staff 13-wifi 14-and 15-perfect 16-location

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fast check in comfortable bed. Excellent hotel very comfortable and spacious room great location in the centre and yet quiet and relaxing inside the hotel the spa is awesome as is the hour gym lovely breakfast. Noisy music in the restaurant. About eight steps up to the entrance doors which no one else has mentioned not easy to heave the luggage up there fully stocked mini bar is electronic do not move anything or you ll be automatically charged very bad attitude of personnel at breakfast only allowed one coffee from the coffee machine filter coffee was free rude behavior of the manager room was noisy because of dripping water sound heater system in room

0-fast 1-check 2-in 3-comfortable 4-bed. 5-Excellent 6-hotel 7-very 8-comfortable 9-and 10-spacious 11-room 12-great 13-location 14-in 15-the 16-centre 17-and 18-yet 19-quiet 20-and 21-relaxing 22-inside 23-the 24-hotel 25-the 26-spa 27-is 28-awesome 29-as 30-is 31-the 32-hour 33-gym 34-lovely 35-breakfast. 36-Noisy 37-music 38-in 39-the 40-restaurant. 41-About 42-eight 43-steps 44-up 45-to 46-the 47-entrance 48-doors 49-which 50-no 51-one 52-else 53-has 54-mentioned 55-not 56-easy 57-to 58-heave 59-the 60-luggage 61-up 62-there 63-fully 64-stocked 65-mini 66-bar 67-is 68-electronic 69-do 70-not 71-move 72-anything 73-or 74-you 75-ll 76-be 77-automatically 78-charged 79-very 80-bad 81-attitude 82-of 83-personnel 84-at 85-breakfast 86-only 87-allowed 88-one 89-coffee 90-from 91-the 92-coffee 93-machine 94-filter 95-coffee 96-was 97-free 98-rude 99-behavior 100-of 101-the 102-manager 103-room 104-was 105-noisy 106-because 107-of 108-dripping 109-water 110-sound 111-heater 112-system 113-in 114-room

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