Datasets:

adamamer20

/

synthetic-sentiment-segmentation

like 0

the mini fridge in the room is not like a normal fridge so it won t work if you have food drinks to keep cold, a modern hotel with a location that suited our needs good amenities close to all the city locations, the online picture leads one to believe that the room booked will be much bigger a better room guide is needed as well as staff was very nice and warm welcome. Fantastic location and lovely facilities great breakfast

0-the 1-mini 2-fridge 3-in 4-the 5-room 6-is 7-not 8-like 9-a 10-normal 11-fridge 12-so 13-it 14-won 15-t 16-work 17-if 18-you 19-have 20-food 21-drinks 22-to 23-keep 24-cold, 25-a 26-modern 27-hotel 28-with 29-a 30-location 31-that 32-suited 33-our 34-needs 35-good 36-amenities 37-close 38-to 39-all 40-the 41-city 42-locations, 43-the 44-online 45-picture 46-leads 47-one 48-to 49-believe 50-that 51-the 52-room 53-booked 54-will 55-be 56-much 57-bigger 58-a 59-better 60-room 61-guide 62-is 63-needed 64-as 65-well 66-as 67-staff 68-was 69-very 70-nice 71-and 72-warm 73-welcome. 74-Fantastic 75-location 76-and 77-lovely 78-facilities 79-great 80-breakfast

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very bad wifi but an issue of bt not the hotel. Rooms are small but we ll appointed with comfy bed and awesome trendy showers staff super nice and helpful location next to roman wall perfect like it s on a main street so you don t have to haul luggage down the old narrow streets

0-very 1-bad 2-wifi 3-but 4-an 5-issue 6-of 7-bt 8-not 9-the 10-hotel. 11-Rooms 12-are 13-small 14-but 15-we 16-ll 17-appointed 18-with 19-comfy 20-bed 21-and 22-awesome 23-trendy 24-showers 25-staff 26-super 27-nice 28-and 29-helpful 30-location 31-next 32-to 33-roman 34-wall 35-perfect 36-like 37-it 38-s 39-on 40-a 41-main 42-street 43-so 44-you 45-don 46-t 47-have 48-to 49-haul 50-luggage 51-down 52-the 53-old 54-narrow 55-streets

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the receptionists were very friendly and helpful the room was a delight and very clean and comfortable whilst stylish the location was perfect i will be back most of the staff were friendly the proximity of the hotel to the excel couldn t get any closer fantastic for the convention and the tube station hotel was clean. This hotel is gorgeous the rooms are big and modern do not look anywhere else this an excellent option if you are staying in central milan this hotel deserves a perfect. The snall room. A door on the shower would have been good as the whole bathroom floor got wet with spray from the shower

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comfortable bed good breakfast. Small but very comfortable and close to tube for easy access to everywhere close to restaurants nice bathroom breakfast facilities and food excellent

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modern clean and comfortable breakfast includes freshly squezzed orange juice that made my day, staff very helpful great location for station. Receptionists were really friendly and helpful although the ac didn t work in both the rooms that we had booked on the day we stayed had to cancel one of the rooms that my friend was supposed to stay my room ac also didn t work and when i called for assistance the lady who came already had a small fan in her hand when she entered the room and then said we didn t know that the ac wasn t working how did she know to bring the fan along when asked anyone can repair it she said its a weekend so we dont have anyone until monday a star hotel saying this reason is unbelievable so we slept that day in the same room because there was no other vacancy with the small fan next day we were moved to another room which again didn t work with the ac overnight and it got heated up to c again complained the manager on the day was helpful and tried to move us to an other room by evening better one of the lot so in a nutshell we were moved to different rooms in days not really impressed at all

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bar could be open later at night especially on weekends

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i can t really think of any negatives but at the rate we paid breakfast should be included rather than eu a day lacks warm atmosphere which one finds in small hotels, we would have preferred a queen size bed rather than beds but i think we did not have that option when booking on line. Need a few more pillows furthermore we tried the breakfasts on our second day but we were not very impressed, great location and clean spacious and comfortable room

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all the setting the setup and the stay was really top similarly the hotel is beautiful and it smells amazing food and cocktails were unreal in the sea containers and our waiter alex could not have been more helpful he even filleted our fish for us would highly recommend for a trip to london great location, convenient location cozy room nice staff perfect. Location very convenient to all the landmarks and restaurants staff are very friendly and breakfast is excellent

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suite was perfect for of us facilities were good likewise excellent breakfast airport shuttle if you register at reception day before departure big and comfortable bed

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breakfast area too narrow and crowded difficult to get around the buffet the bathroom has an awfully dangerous access to the bath whoever designed it wasn t thinking of using it but it could be very easy to have an accident getting in or out of the bath also as it happens too often in hotels these days the bath screen doesn t cover completely and it s impossible not to make a mess and flood the bathroom while having a shower

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beds too small mattress uncomfortable carpets in the hallways dirty stained smelly looks old overall the rating on booking com overrated for this start hotel, entrance to and spa

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the constant stream of drunks and noisy people in the corridors at night i had a busy day on saturday and it was not good to start it exhausted from lack of sleep it was a disgrace i thought it was a respectful spa hotel not some drunken party

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The service is awful.

0-The 1-service 2-is 3-awful.

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room may need to be updated the location was excellent and was close to everything we wanted likewise all very good at the hotel not many places to eat locally so have to go into centre for restaurants, wi fi a little iffy tv a little small

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the room was a bit small particularly the bathroom, facilities are not bad. Lack of an atmospheric area to sit at night for quiet drink. The elevator was broken in our last day still bed was very comfy liked how dark the blinds kept the room even in the day time

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nothing at all it was a perfect stay

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one staff male europen not english for sure at reception desk was not helpful during the check in he asked me to get the passport which in the car away from the hotel was insisting he could have done the formalities until later since the reservation was for nites so can t go wrong this guy should not be at the reception desk will spoil the image of the hotel this message for hotel management breakfast was not a big deal every day the same no creativity like in the far east though very happy with our stay here after a late night prom at the royal albert hall the location is excellent and the staff are very friendly would stay here again, everything is perfect note the location is not absolutely central strictly speaking however metro station is just meters away till midnight or so nice hotel good helpful staff great peaceful location nr bus stop which gets into the centre in only minutes beautiful scenery along the way the dutch people most helpful had a fab time conversely we did not received warm welcome the reception staff speak so rude we did prepaid our room under my name after given them the passport they need to see credit card also and strongly insist with tone voice i don t like it when register with passport it s enough very bad management put me in the room next to elevator bad breakfast in a small room floor every customer need to follow the host to be seated you may feel like you are in bording school annoying sound of staff i wonder how you rate this hotel stars

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nice room and excellent breakfast

0-nice 1-room 2-and 3-excellent 4-breakfast

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what makes the hotel different is the staff making you feel that they really care about you reception restaurant room service all very friendly and welcoming the free minibar drinks are a bonus i have enjoyed staying in this hotel, room was dated and at first ac was not working but they fixed it rapidly carpet in room was very dirty. Central location m from tube station but really quiet at the same time overall a great stay very helpful service in a new hotel great location and a comfortable room i had a corner room with two windows would recommend to stay for short a period

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staff where not very helpfull we had booked things to do on the night and missed them because they couldn t get us checked in had to wait ages no apologies or nothing to help our wait location was good for us clean rooms too very small very slow internet, i didn t like the hotel policy of changing towels every two days and not changing the bed sheets even once in days there was no fridge in the room the complimentary toiletries included only small bars of soap and nothing else i expected a supply of tooth paste and brush and shaving set at the price we paid i also expected breakfast to be included, overcharge on the bill to what we were quoted by email also breakfast prices

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internet was very unreliable in the apartment area most of the staff were very accommodating however there was one receptionist who was very unhelpful impolite he seemed unhappy to deal with customers inquiries the nearest train station lancaster was unfortunately closed for renovation the queensway station is about a min walk from the hotel which can be a chore if you re traveling with heavy luggage, feel like in a star hotel i liked the staff very kind and polite very good breakfast great rooms good location walking distance to duomo the park across the road is beautiful we loved everything, the staff on reception were very good and very friendly

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beautiful hotel with exceptional accommodations the staff was warm friendly and very helpful the concierge antione advised and took care of all our tour planning while in paris the location is perfect the louvre is across the street we will be back the quirkiness of the hotel all the staff were extremely polite and very helpful the pool was a paddling pool only a few sun loungers great location very close to paul station and plenty of nice restaurants friendly staff and a spacious room for for london we ll be back

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i actually didn t not like anything everything was beautiful the room was very small and so was the bathroom and toilet had difficulty trying to use the safe and gave up eventually no bar or restaurant, didn t like paying a surcharge on my breakfast of seems expensive for what we had breakfast very good staff helpful ambience of hotel ground floor vey impressive, personal small scale secure walkable area. Clean friendly staff convenient location

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perfect location very friendly staff who were always eager to help would definitely book this hotel again shoukd we visit london again

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everything modern in every sense the bed was amazing will be staying here more often furthermore big bathroom lovely bedroom well equipped and very friendly helpful staff, tripe room was only a camp bed so a little cramped in room prob should have known as well as excellent service nice rooms excellent breakfast and a nice atmosphere during our stay

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perfect location and staff super nice sauna. The corridors and rooms are a bit dated so a more updated refurb would be welcome but everything was clean practical and worked, quiet and calm perfect location great breakfast garage very stylish rooms and lobby the bed mattress should be better

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quite far from the central attraction the room was so comfortable and nice. It can get a bit warm in summer the room would benefit from a fan although there was aircon whereas lighting was abysmal public areas felt like caves room lighting difficult to control

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close to railway station and metro varied choice of breakfast. Before retiring i travelled widely and never paid for a room on booking all rooms could be cancelled usually up to on the day of arrival friday may we stayed in a room at the opposite end of the third floor to the pantry with a good view of the kings cross plaza although small and not having a shower it was satisfactory for a one night stay there was a free standing bath with no shower only a hand mixer with no bracket to put it above you the pipe union leaked flooding the floor and the bath drain was very slow to empty both reported to staff there was nowhere to hang clothes apart from a small wall peg with three coat hangers there were no drawers for undergarments socks etc there was good wifi although there were two usb charging connectors there was only a single a socket tuesday may this is the main subject of this complaint we stayed in a very small room which would best be described as single the room was about three feet wider than the double bed that ran the full length of the room the bed in the room was up against the wall with no access to the other side apart from scrambling over there was nowhere to hang clothes apart from a wall peg with three coat hangers there were no drawers for undergarments socks etc there was no wifi signal although there were two usb charging connectors there was only a single a socket there was no view from the window on the we arrived late at night tired after an all day journey so did not feel like rejecting the room at i complained in the morning and was told it was a standard room it was not fit for a couple and thank goodness we only booked one night i could not believe this in the century i booked this hotel as part of a luxury steam dreams pullman tour pulled by the flying scotsman steam locomotive this included a three night stay at the balmoral in edinburgh which was excellent rooms tiny but inventively designed

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its expensive for area and what this hotel offers. The staff were very attentive and friendly they made you feel very welcome. Food was excellent and the staff were first class, hotel a bit dated and tatty

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the carpets weren t cleaned properly slight mild in the shower no fully stocked mini bar it seemed to blend into every other hotel nothing made it stand out, centrally located great breakfast, tended to be able to everything on the street from the room it did not keep us up but was noticeable interestingly there is a campaign in that neighborhood for keeping the noise down yet no space at all in the triple room

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location is excellent the staff are extremely helpful the rooms were very clean comfy the location is good as well and gorgeous view from our room

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the staff was really kind location is perfect close to the city center close to tram bus stops and metro station not a modern hotel but very clean too nothing i did not like probably its only low point is no breakfast service for the price a suggestion maybe at least a breakfast pack up in each room or something similar that guests could order if they wished for morning at reception, new nice and clean the location was perfect and the roof top area was amazing extra bed single bed in the room would have been nice a little bigger it was more like for a child rather than adult sharing a room with friends

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nothing really tired wine and chocolates in our room for my wife s birthday was an excellent touch very much appreciated my wife forgot to bring a brush but again the hotel came to the rescue thank you again hotel bar is a real asset with its stunning location staff were lovely and very helpful with directions the rooms are a bit small but very modern and have extremely comfortable beds this is a convenient location in paris and felt very safe walking around at night highly recommended, bathroom was great room was great told the staff it was my boyfriends birthday they left red velvet cupcakes and luxury chocolate balls with balloons on the floor in the room the room was spacious and had a great view

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bad smell in and from the bathroom moreover excellent location stylish rooms and lobby, fabulous views over the river friendly helpful staff breakfast excellent

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the fact that the bathroom could not be ventilated and did not really give privacy for using the toilet

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la decoration y la terrasa yet most of the staff were very friendly especially some of the young girls the breakfast was amazing and the choice was fantastic one of the best breakfasts we ve had it was also my partners while their and the hotel gave him a bottle of champagne and a card this was a very special touch and my partner was very grateful place a little bit dated maybe but that s just a personal preference dodgy view of a lot of railway lines out the window need to get them re located the communal areas of the hotel were nice though the staff was very friendly and helpful the hotel is great and it felt like home, the hotel is currently undergoing some work to the bar and restaurant areas which may have an adverse impact on some guests

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price was a rip off for a saturday night compared to the normal rate of just because there was an event on a wembley i understand the supply and demand however when there is not enough staff to cope with serving drinks at the bar and getting simple food out quickly is beyond the kitchen then this is pure profiteering i was promised a senior manager would call to discuss my grievances still waiting shame on you holiday inn, wi fi doesn t work. A little far from the airport

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the location is excellent the staff were extremely helpful and it was great value for money the beds were very comfortable and the breakfast was very good. Excellent staff facilities location breakfast room service etc etc

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the staff were friendly and had made the effort to find back my blouse yet decor is charmless colour schemes and soft furnishings carpets bedspreads upholstery badly need to be refreshed no breakfast room or shared public space other than reception lobby standard room was very small with less than a foot of clearance around end of bed elevator access stops at floor leaving two flights of stairs for floor residents. Sydney house is a lovely little hotel in an ideal location for visiting london the staff are very friendly and welcoming our room was spotlessly clean and extremely comfortable i would recommend sydney house to everyone. The staff were not too friendly. Staff were really friendly nice rooms

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main disappointment was that the restaurant was really not very good breakfasts fine but dinners overcooked nonetheless they were doing maintenance work but did everything to make the stay as nice as possible including upgrading my room as a way of saying thanks for your patience location is easy access to two tube lines and at the heart or tower hill staff is great food is great and the bar is great nevertheless the location was great the room was a good size and bathroom was huge the beds were comfortable the front desk staff was very helpful and gave us suggestions on things to do cleanliness comfort proximity to paddington station parking was so much money nobody told us it would be so much we weren t even told where the car was we couldn t use the rooftop terrace apparently which was one of my main reasons for booking it a lot of money for something so middle of the road

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easy to get halal indian n middle eastern food metro stations within walking distance shopping around the area not too bad too too the breakfast was not included and expensive moreover staff were lovely the room was very quiet and the bed was v comfy, the room was so small that i didnt think it would be in a star hotel france must have different standards it merely fitted the bed no place for walking terrible i was alone but i made a booking for luckily i was alone as it wouldnt be are to breath if we were

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no negatives really bigger lift, the room i had on the floor was badly affected by excessive noise from the air conditioning units on the roof great location and reception area is very festive and nice very helpful staff clean and comfortable rooms and super breakfast min walk to metro very good hotel good for business travelers traveling by car as the hotel is right by the highway not quite near the city center if you are looking for a hotel to explore the city, bad outlook from room wif mobile coverage problems overpriced comparing similar

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the hotel had zero facilities and the staff must have been on a training course in being miserable the room rate was extortionate as well as there was no night shift manager we had some complicated situation with staff at checkout that cost us late on our plane we had to wait until morning shift to come to sort the problem

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good position very closed to the metro station classific room strong italian feeling

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the wall in bathroom which could be switched to view the shower moreover it s funky, location is the best mimute walk to covent garden room was excellent great rooms very fancy and confort

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friendly staff comfy bed great view of sagrada familia and great breakfast big rooms excellent location thanks to judit from reception for taking special care of us when we really needed the room and taking a keen interest in making sure we are ok

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room was poor the room smelt damp the bed was old and uncomfortable the bathroom was shabby tv was rubbish skipped breakfast couldn t wait to leave

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the room was in the basement with no window and a surface under sq meters there was a permanent noise coming from the air conditioning that never stopped the staff was barely speaking english and incapable of solving the issue. Excellent value for money the location was fantastic although the room was on a little small side i wouldn t expect any bigger for the money the breakfast was really good the quality of the sausages and bacon were very good and they made our eggs to order which was a nice touch i think this hotel is a hidden gem for those that are economy conscious yet still like high standards. Beware there is no elevator at this facility my elderly parents had a tough time going up down the stairs, room and bathroom was very cold the cleaners took our packet nuts but we planned to finish them bed linen was never changed in days, we arrived before official check in time and we could go to the room because it was ready staff was friendly room was nice and clean with all the facilities you will need during your stay specially we liked design of the bathrooms lobby and seating area with tea and coffee is good place to relax after whole day in the city location is good little bit out of the centre but only min with tram to the dam square and min to the schipol airport still very convenient all in all i would defintely come again to the urban lodge

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staff were helpful and friendly the property is beautiful and the view is great it is very close to various forms of transportation as well as restaurants grocery stores etc have a kitchen was nice to cook some of your own meals for an extended stay. Couldn t fault anything more than happy with the facilities staff and room, professional and efficient staff yet friendly and approachable particularly the obliging nigel very extensive breakfast choices and prompt room service extremely clean public and wet areas helpful attention and information when required very convenient location

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no hot water left on first day had to suffer cold showers and very comfortable room we were given an upgrade yet brilliant breakfasts served by friendly smiling staff

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the studio room was large and lovely we were on the main road and i thought the noise would wake me up but it didn t great breakfast lovely bar will go again

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need to be clean a little bit on floors when you take the elevator furthermore bedroom was spotless bed described as single was double and extremely comfortable did not partake of any food as not up early enough for breakfast and away from hotel for other meals what contact i had with staff was friendly and professional

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not the quietest of hotels you could here every movement inside the hotel we was a staying on the first floor and you could here everything above us even when somebody was having a shower it felt like heavy rainfall, very close to tube station bed very comfy despite the coffee was excellent the shower was amazing it s a quiet neighbourhood so we got a good night sleep, very comfortable room large window well equipped room overall good positive experience

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great atmosphere and food. Service is very poor i had to sleep two nights on the additional bed although i booked a room with separate beds in advance eight weeks before our stay in this hotel no compensation has been offered to us due to this inconvenience the lounge is very poor only the same staff every days we spent their a couple of fruits and cakes salami sandwiches were unenjoyable no late check out was possible spa is rather simple it smells everywhere like funghi

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the technical quality of the bedroom was superb, if the price could be a bit lower but it s london hey

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the bed was extra extra extra comfy great views of wembley too felt very upper class here felt like a star wonderful hotel moreover location and the breakfast was good. Location and proximity to amenities, the location i had an appointment at the us embassy and spent time shopping in oxford street, very luxary and wide room and rest room good location friendly staff and beautiful setting

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no problems really area was a little run down but not unexpected near a large station also a little slow with check in but this is because they take time explaining the facilities to you

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minor delay waiting for check in when i arrived

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the staff was very helpful and very knowledgable which was important since it was my first time in barcelona

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the location the help of staff the property is excellent as well as a bed you just sink into very comfortable and quiet

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the reception desk asked for my date of birth, comfortable and room great breakfast friendly staff and good location good sized room with a very big shower cabin we had an espresso machine in our room breakfast exactly like in pic we were on the floor and had a great view on balcony i would definitly recommand sunotel central food and drinks at hotel was expensive. Location vue from my room staff

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But they've done a really nice job of offering all the typical pizzeria faves plus some terrific specials like the Godmother pizza (a sort of traditional flat pizza with an olive oil-brushed crust and less tomato sauce than usual), check was good the receptionist was smiling and helpful was a guy but when we cancelled the taxi in the evening to pick us up in the morning they still called us from the reception very early in the morning we cancelled the taxi before we went to bed so we could sleep more and stay for one more day the reception forgot to give the message that we didn t want to be disturb the tv in the room wasn t working at all the receptionist came to our room in the evening to see what was wrong with the tv they couldn t find what was wrong they were so kind and helpful and very polite the guys in the reception restaurant food was good but the old guy who served us didn t even smiled he wasn t friendly but the little guy who served us the coffee was very kind and polite great location if you are interested in restaurants and bars

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convenient location free room upgrade many thanks for a nice surprise spatious modern suite with an amazing view comfortable bed friendly staff gin tonic at the bar

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adela at breakfast was so professional and attentive

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staff were so friendly especially alessio on reception and eric at breakfast time, great location easy access to at least main tube stations and buses lots of decent restaurants and pubs in the area close to kensington gardens and hyde park for those who like a walk or jog in the morning conversely nothin loved all of it. Rooms were a little small but comfortably appointed in a retro sort of way early morning street noise was inconvenient for those of us who do not like to wake up at am ear plugs mostly took care of this problem, nothing exceptional staff weren t very helpful it was a little bit of a walk to the nearest metro not very central to anything really overall location not the best

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unable to judge new rooms as renovation still in progress very comfortable bed and pillows nice welcome from desk staff even though it was meant to be said service checkin also size of room expensive breakfast, the room itself was very small to share with two single beds there wasn t a lot of room for our luggage nothing to mention on this front location was good but hard to get a taxi. Very convenient to most attractions

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bathroom tiles were coming up on the floor making them dangerous and plug socket in bedroom coming away from wall beds very uncomfortable unfortunately we were on a very tight time restraint so we didn t have time to make them aware of these problems it would have been nice to be provided with a few more sachets of instant coffee and a few more mini pots of milk and instant hot chocolate sachets would be a great addition, i was struggling to find something wrong but i did scrambled eggs were lukewarm oh and i would have appreciated an internal light in the dark cupboards, just the fact the sky bar wasn t finished as would of liked to have went there the staff knocking the door twice before am to ask when we were leaving so that the room could be cleaned

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my room was on the street side with windows open i did hear the people walking the street is small and not a major so it wasn t so distrurbing

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very clean hotel and an excellent location. What did i not like i came for a night stay for part conference and part leisure and ended up extending my stay for another nights the room was well appointed bed super comfortable and room decor very classy the staff were exceptionally attentive and yet unobtrusive i especially must note the service attention given especially when i extended one night and then another night with the assistance from marcus at the front desk the hotel was fully booked and he went out of the way to search for availability just so i could stay another night there are some small standing bird aviaries on the landing between floors and the budgies they house does add an unusual feel to thw place i also enjoyed the hour all day breakfast which means you can order it anytime in that hour stay delicious with the full english breakfast and danish pastries coffee toast and jam selection wonderful but a lillte too much for me i had to forgo the pastries altogether the rosewood london is certainly one of the finest establishments i have stayed in for a long time and it is the personal touch that made it stand out for me thank you marcus thank you rosewood a very special place indeed in addition the warmth and comfort beautiful decor friendly staff made you feel at home nevertheless fire alarm gets tested every monday morning at should have been warned. We did not have any dislikes at all

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the duplex room design spa was amazing would have liked longer than hour for a day stay reception looked stunning. Uncomfortable sloping bed tiny bedroom no toothbrush or toopaste run down feel of the place wallpaper fixtures etc needs renovating a basic travelodge feels newer and cleaner on the other hand renovation and no spa is available snacks only available after midnight and it is terrible

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some of the staff do not speak english still great location beautiful hotel comfy beds and lovely and clean. Excellent location with very reasonable price for the area likewise there is an equestrian theme running throughout the hotel from the full size stuffed horse in the lobby to the leather items in the room the breakfast buffet is high class and the service excellent the sofa bed was sub standard and not acceptable as a second bed

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attractive and comfortable with good service and great location excellent breakfast very helpful staff additionally the double bed was narrow the breakfasts were very standard with few fresh vegetables and limited selection of cheeses furthermore very good hotel located near two metro stations excellent staff clean rooms good wifi good breakfast a good choice to visit barcelona the city that you find everything staff members were not friendly or pleasent only people who were pleasent was the cleaner and the bell man also website said no pre payment however the hotel ran my credit card an held over euros and then demanded full payment at the end as i was using a travel card you transfer into currency as you need it this stuffed everything up and made me convert more money then needed as they had taken deposit. The furniture looks like from james bond s movies from s feels of a location somewhere in eastern europe during socialism era so anyone liking retro style might actually enjoy it wi fi was not working or was terribly slow but perhaps my room was far away from the router fridge was not working either room cleanliness was questionable but there is not so much one can do when furniture and carpets have best years behind

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the bathroom stank and the beds were not comfortable the rooms were all untidy and very old fashioned it s not worth starts it should be a star hotel will never come back here everything was great except one staff member at the cafe bar bloom where breakfast was served melanie was behaving rude and unprofessional and the most important thing with european and us guests she was extremely nice and friendly and professional had to report a racial discrimination to the manager thanks to other staff members besides this incident everything else was great. The desk staff could have explained the additional costs for twin beds more clearly ie we were quoted this became each person per night, the receptionists location and cleanliness of the hotel the nespresso machine and complementary capsules made a huge difference for me the receptionists changed our room immediately because the wifi wasn t strong enough in the first

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guest in room were very disturbed till am due to very noisy bar down below perhaps a warning to guests would have been wrlcomed excellent food and very nice to stay there

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The place is very dark and there is no air ventilation clean room up to date bathroom good use of mirrors to make a bijou room appear bigger

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rooms quite compact

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great bed and location next to metro

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relatively noisy when the cleaning crew is doing their work in case you like to sleep late, location to kensington

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surrounding area didn t have much choice with regards restaurants parking was very expensive but the room was nice and offered everything we needed we found it however somewhat small, like a couple we didn t like the hole between the mattresses it was uncomfortable and very noisy street in the morning but when the window is closed than was it ok the restaurant atmosphere is homey with decoration that is inviting to the eye and pleasing to the eye. Room is quite the toiletery is good

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aircon too hot not possible to open the window friendly and conveniently located good bar service

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comfortable and flexible we loved everything i didn t like leaving

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the only thing we didn t like was the size of our room it was a bit of a tight squeeze for my sister and i loved my daughter had her own small room as part of the family room and so did she, the staff are very impressive particularly the front desk staff and also the restaurant staff

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plugged in my us converter but kept tripping room power but staff quickly found out the problem and fixed it. Breakfast choice milk was off coffee cold staff not very helpful bathroom cleanliness poor. The rooms were comfy and recently renovated in general everything was in good condition and the breakfast was complete the whole ambience was nice liked the light settings in the room loved the balcony with view of wembley was fantastic

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vista su s german. The location was directly across the road from the park area and right beside the metro stop for going into paris centre, walking distance to rooms tiring. Very popular hotel so was listed on most boards locally nothing i disliked. Rooms rather small but very cozy

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room was clean and comfortable we ve got a present from the hotel team as it was a special celebration day for us thank you. The hotel looks tired and dated likewise hotel was a good choice would stay there again great location rooms excellent nice hotel for business travelers furthermore they were good to me on my birthday and booked a restaurant on behalf of my girlfriend a bottle of water in the room would be desirable

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we were put in the first floor overlooking a main road so we couldn t have our curtains open because cars were so close got very little sleep all night because of the traffic right outside our window and emergency service sirens it was so loud it sounded like the windows were open there was also no iron in the room water was an additional cost and there were no plug sockets near any mirrors no english tv channels breakfast was very average not a great experience for the price paid could ve had much better elsewhere for less they also make out the hotel is much more central than it actually is definitely couldn t have stayed for more than night. First experience of this hotel and found it to be lacking in nothing fantastic room very helpful staff and an unbeatable breakfast will certainly recommend and hopefully return when visiting barcelona again, room needs upgrading dirty neglected furnishings bathroom needs ripping out and decorating shower noisy breakfast cold and inedable served by people who didn t want to be there. A little bit noisy from public transport

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few small issues on arrival with hotel systems down but this did not impact rest of stay all round good quality hotel with excellent facilities and staff

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would recommend this accommodation to milan visitors breakfast selection very good room was clean comfortable staff were lovely and assisted in every way close to catching a bus and metro to everywhere, great to have a fridge in the room very comfortable large bed a super equipped bathroom still this hotel is overrated they charge too much and you don t even get breakfast rooms are small and for price they charge they should offer much more than good location. Expensive for breakfast

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staff who enjoy keeping guests waiting why to you have to queue so long in a star hotel. Excellent location for hyde park and kensington park gardens natural history museum etc room service knocked on door several times disturbing us

0-staff 1-who 2-enjoy 3-keeping 4-guests 5-waiting 6-why 7-to 8-you 9-have 10-to 11-queue 12-so 13-long 14-in 15-a 16-star 17-hotel. 18-Excellent 19-location 20-for 21-hyde 22-park 23-and 24-kensington 25-park 26-gardens 27-natural 28-history 29-museum 30-etc 31-room 32-service 33-knocked 34-on 35-door 36-several 37-times 38-disturbing 39-us

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it s the best hotel best location best service sure u will see us soon also room was a bit tired bathroom door was lifting on the inside. We waited a good minutes for a table for breakfast in what seemed like a slightly disorganised atmosphere

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the location is fantastic it s near major attractions of central paris including champs ilysee street eiffel tower seine cruising also the suite size is very good a bit overrated wifi could have been faster, the air con over the bed created a draft would like the choice of a bath, no wash cloths, mcDonald's is the best choice for families.

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rooms quite noisy work in progress i found some pieces of plaster in the shower breakfast is too expensive the light switches are a bit confusing i e not well positioned for the lights that they operate and some rooms are a bit dim the in room iron is cheap and i scorched my pants using it. The staff were very professional and helpful but also very friendly often it is one or the other but this was a great combination the room was clean quiet and very comfortable overall it was just great beds were comfy butrooms were small

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best location near from eiffel tower and metro train station friendly and warmly staff hotel

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one lift was out of action caused chaos when checking out ended up having to carry case down stairs from floor likewise the layout of the hotel was very nice, the localization of the hotel the nice views to the thames the simpathy and efficiency of the employees. All very well organized and very friendly staff

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old carpet in floor did not look inviting sometimes cafe service did not work well furthermore mould in the shower, our room was a bit small our friends room was a good size overlooked the tube line so a bit noisy room very tired and could do with a refresh lock on door didn t close properly not great for a single female traveller wifi is too bad in the rooms

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road noise from rooms at front of house, nice hotel to stay few nights close to camp nou great but small pool on the roof nice place to enjoy sunbathing on the floor min walk to line bcn metro i would recommend it to my friends, stopped before but prefer the old part, everything absolutely fine. Room was far too hot initially but we got the radiators turned off so all was well

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fantastic location for london sightseeing the room was big enough for three of us and would have been fine for a family of two adults and two children too and had excellent blackout curtains the pool area was nice and not crowded when we went down staff were friendly and helpful despite the size of the hotel and large number of guests, there was a problem with our room and the supervisor upgraded us and provided excellent customer care furthermore big comfortable beds great price near metro stop the staff were friendly and helpful great terrace room. Mainly due to my own mistake we didn t realise we couldn t pay with cash which is difficult coming from overseas as we would get charged of the transaction which for is a lot also the ac in the room was impossible to change and the lights took a little time to figure out but i m nit picking really on what is a brilliant hotel likewise good rooms small but clean perfect shower maybe a bit more cleaning in the shower

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excellent breakfast comfy bed perfect location cooling fan in room lovely location and genuinely historic buildings right in the heart of greenwich and easy access to the o arena. We spent days in an executive room which was spacious modern nicely furnished with an excellent double bed enough wardrobe place an excellent bathroom with bath and shower seperatily a seperate wc perfect and very silent airco big flatscreen tv breakfast was very good possibility to sit outside when weather allows it as we had our room wasn t ready in time at our arrival h but this was arranged in min while we enjoyed a free glass of champagne in the garden next to the bar personnel is very kind very close min walk to metro very quiet location silenced rooms restaurant le grand bistro at m from hotel serves an excellent menu i can recommend hotel and restaurant to all too clean great location very good restaurant very helpful staff. Small room constant humming noise in the room small bed just beside the wall very small bathroom if you have to have carpet in the room make sure that it s clean this is not stars standard. We booked a room in order to arrive shower and change before going to covent garden for the evening we arrived there was no water or electric we couldn t even use the toilet or have a hot drink after travelling for hours and at no point were we really offered an apology only told it would be back in an hour but when we left hours later it was still off

0-excellent 1-breakfast 2-comfy 3-bed 4-perfect 5-location 6-cooling 7-fan 8-in 9-room 10-lovely 11-location 12-and 13-genuinely 14-historic 15-buildings 16-right 17-in 18-the 19-heart 20-of 21-greenwich 22-and 23-easy 24-access 25-to 26-the 27-o 28-arena. 29-We 30-spent 31-days 32-in 33-an 34-executive 35-room 36-which 37-was 38-spacious 39-modern 40-nicely 41-furnished 42-with 43-an 44-excellent 45-double 46-bed 47-enough 48-wardrobe 49-place 50-an 51-excellent 52-bathroom 53-with 54-bath 55-and 56-shower 57-seperatily 58-a 59-seperate 60-wc 61-perfect 62-and 63-very 64-silent 65-airco 66-big 67-flatscreen 68-tv 69-breakfast 70-was 71-very 72-good 73-possibility 74-to 75-sit 76-outside 77-when 78-weather 79-allows 80-it 81-as 82-we 83-had 84-our 85-room 86-wasn 87-t 88-ready 89-in 90-time 91-at 92-our 93-arrival 94-h 95-but 96-this 97-was 98-arranged 99-in 100-min 101-while 102-we 103-enjoyed 104-a 105-free 106-glass 107-of 108-champagne 109-in 110-the 111-garden 112-next 113-to 114-the 115-bar 116-personnel 117-is 118-very 119-kind 120-very 121-close 122-min 123-walk 124-to 125-metro 126-very 127-quiet 128-location 129-silenced 130-rooms 131-restaurant 132-le 133-grand 134-bistro 135-at 136-m 137-from 138-hotel 139-serves 140-an 141-excellent 142-menu 143-i 144-can 145-recommend 146-hotel 147-and 148-restaurant 149-to 150-all 151-too 152-clean 153-great 154-location 155-very 156-good 157-restaurant 158-very 159-helpful 160-staff. 161-Small 162-room 163-constant 164-humming 165-noise 166-in 167-the 168-room 169-small 170-bed 171-just 172-beside 173-the 174-wall 175-very 176-small 177-bathroom 178-if 179-you 180-have 181-to 182-have 183-carpet 184-in 185-the 186-room 187-make 188-sure 189-that 190-it 191-s 192-clean 193-this 194-is 195-not 196-stars 197-standard. 198-We 199-booked 200-a 201-room 202-in 203-order 204-to 205-arrive 206-shower 207-and 208-change 209-before 210-going 211-to 212-covent 213-garden 214-for 215-the 216-evening 217-we 218-arrived 219-there 220-was 221-no 222-water 223-or 224-electric 225-we 226-couldn 227-t 228-even 229-use 230-the 231-toilet 232-or 233-have 234-a 235-hot 236-drink 237-after 238-travelling 239-for 240-hours 241-and 242-at 243-no 244-point 245-were 246-we 247-really 248-offered 249-an 250-apology 251-only 252-told 253-it 254-would 255-be 256-back 257-in 258-an 259-hour 260-but 261-when 262-we 263-left 264-hours 265-later 266-it 267-was 268-still 269-off

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pillows could ve been abit more comfortable too perfect location friendly helpful staff will definitely be booking here on our next visit. Break

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there were two old staff sitting front of the internet sign they were not feiendly refused to answer my question about location nonetheless location is excellent staff very friendly the bathrooms especially are a little dated very different from the lobby room got warm and couldn t quite work the massive air con however room smelt of smoke shower broken extortionate price no breakfast then charged for parking for night scrambled egg wasn t great more milk than egg and gritty everything else on buffet was tasty

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