Age
int64
19
80
Avg Monthly GB Download
int64
0
85
Avg Monthly Long Distance Charges
float64
0
50
Churn
int64
0
1
Churn Category
stringclasses
5 values
Churn Reason
stringclasses
20 values
Churn Score
int64
5
96
City
stringlengths
3
22
CLTV
int64
2k
6.5k
Contract
stringclasses
3 values
Country
stringclasses
1 value
Customer ID
stringlengths
10
10
Customer Status
stringclasses
3 values
Dependents
int64
0
1
Device Protection Plan
int64
0
1
Gender
stringclasses
2 values
Internet Service
int64
0
1
Internet Type
stringclasses
3 values
Lat Long
stringlengths
18
22
Latitude
float64
32.6
42
Longitude
float64
-124.3
-114.19
Married
int64
0
1
Monthly Charge
float64
18.3
119
Multiple Lines
int64
0
1
Number of Dependents
int64
0
8
Number of Referrals
int64
0
11
Offer
stringclasses
5 values
Online Backup
int64
0
1
Online Security
int64
0
1
Paperless Billing
int64
0
1
Partner
int64
0
1
Payment Method
stringclasses
3 values
Phone Service
int64
0
1
Population
int64
11
105k
Premium Tech Support
int64
0
1
Quarter
stringclasses
1 value
Referred a Friend
int64
0
1
Satisfaction Score
int64
1
5
Senior Citizen
int64
0
1
State
stringclasses
1 value
Streaming Movies
int64
0
1
Streaming Music
int64
0
1
Streaming TV
int64
0
1
Tenure in Months
int64
1
72
Total Charges
float64
18.8
8.67k
Total Extra Data Charges
int64
0
150
Total Long Distance Charges
float64
0
3.56k
Total Refunds
float64
0
49.8
Total Revenue
float64
21.4
12k
Under 30
int64
0
1
Unlimited Data
int64
0
1
Zip Code
stringlengths
5
5
40
29
0
0
null
null
76
Cambria
5,224
Two Year
United States
0114-IGABW
Stayed
0
1
Female
1
Cable
35.591387, -121.032256
35.591387
-121.032256
1
58.25
0
0
2
Offer A
1
0
0
1
Bank Withdrawal
0
6,526
1
Q3
1
5
0
California
1
1
1
71
4,145.9
0
0
0
4,145.9
0
1
93428
41
6
30.04
0
null
null
75
Glendora
3,565
Month-to-Month
United States
4452-QIIEB
Stayed
0
0
Male
1
DSL
34.119363, -117.855059
34.119363
-117.855059
0
43.9
0
0
0
Offer E
0
0
0
0
Credit Card
1
25,135
0
Q3
0
5
0
California
0
0
0
7
278.4
0
210.28
0
488.68
0
1
91740
47
53
26.35
0
null
null
49
Tecate
4,667
Two Year
United States
2885-HIJDH
Stayed
1
1
Male
1
DSL
32.587557, -116.636816
32.587557
-116.636816
1
86.9
1
3
9
null
0
1
0
1
Bank Withdrawal
1
91
1
Q3
1
3
0
California
1
1
1
69
6,194.1
0
1,818.15
0
8,012.25
0
1
91980
50
17
14.35
0
null
null
25
Mountain View
2,650
Month-to-Month
United States
3370-HXOPH
Joined
0
0
Female
1
Fiber Optic
37.388349, -122.075299
37.388349
-122.075299
0
76.1
1
0
0
null
0
0
0
0
Bank Withdrawal
1
13,483
0
Q3
0
4
0
California
0
0
0
3
257.6
0
43.05
0
300.65
0
1
94041
33
10
29.03
0
null
null
67
Fort Irwin
3,916
Month-to-Month
United States
0508-OOLTO
Joined
1
0
Female
1
Fiber Optic
35.349241, -116.770281
35.349241
-116.770281
1
71.65
0
1
5
null
0
0
1
1
Bank Withdrawal
1
9,465
0
Q3
1
3
0
California
0
0
0
2
135.75
0
58.06
0
193.81
0
1
92310
21
59
14.86
0
null
null
70
Twin Bridges
5,308
Two Year
United States
5680-LQOGP
Stayed
0
1
Female
1
Cable
38.805481, -120.13287
38.805481
-120.13287
0
82.45
0
0
0
Offer A
1
1
1
0
Credit Card
1
25
1
Q3
0
3
0
California
1
1
1
68
5,646.6
90
1,010.48
0
6,747.08
1
0
95735
63
26
5.65
0
null
null
67
San Joaquin
3,476
Month-to-Month
United States
3192-LNKRK
Stayed
1
1
Male
1
Fiber Optic
36.600193, -120.153393
36.600193
-120.153393
1
84.05
0
1
10
null
0
0
1
1
Credit Card
1
4,318
0
Q3
1
3
0
California
0
0
1
34
2,909.95
0
192.1
0
3,102.05
0
1
93660
71
6
21.67
1
Other
Moved
77
San Jose
5,271
One Year
United States
2634-HCZGT
Churned
0
0
Male
1
Cable
37.327069, -121.916819
37.327069
-121.916819
1
60.05
1
0
1
null
0
1
1
1
Bank Withdrawal
1
27,023
1
Q3
1
1
1
California
0
0
0
53
3,229.65
100
1,148.51
0
4,478.16
0
0
95126
24
76
49.61
0
null
null
79
Carmel By The Sea
4,705
One Year
United States
5049-MUBWG
Stayed
0
0
Male
1
DSL
36.554618, -121.922239
36.554618
-121.922239
0
75
0
0
0
null
0
1
0
0
Bank Withdrawal
1
2,966
1
Q3
0
3
0
California
1
1
1
26
1,908.35
0
1,289.86
0
3,198.21
1
1
93921
46
3
0
1
Competitor
Competitor had better devices
76
San Francisco
2,734
Month-to-Month
United States
3538-WZPHD
Churned
0
0
Male
1
Cable
37.736535, -122.45732
37.736535
-122.45732
0
29.6
0
0
0
Offer E
1
0
1
0
Bank Withdrawal
0
20,643
0
Q3
0
1
0
California
0
0
0
3
79.45
0
0
0
79.45
0
1
94127
20
0
38.97
0
null
null
77
San Lorenzo
2,616
Month-to-Month
United States
4430-YHXGG
Stayed
1
0
Female
0
null
37.676249, -122.132415
37.676249
-122.132415
0
25.45
1
3
0
Offer E
0
0
1
0
Credit Card
1
26,240
0
Q3
0
5
0
California
0
0
0
4
84.2
0
155.88
0
240.08
1
0
94580
20
26
34.14
1
Competitor
Competitor had better devices
89
Santa Barbara
5,720
Month-to-Month
United States
7207-RMRDB
Churned
0
1
Female
1
Fiber Optic
34.437945, -119.77191
34.437945
-119.77191
1
105.5
1
0
7
null
1
0
1
1
Bank Withdrawal
1
15,757
0
Q3
1
1
0
California
1
1
1
65
6,985.65
0
2,219.1
0
9,204.75
1
1
93110
21
30
42.98
1
Dissatisfaction
Service dissatisfaction
87
San Mateo
4,626
Month-to-Month
United States
2150-UWTFY
Churned
1
1
Female
1
DSL
37.556634, -122.317723
37.556634
-122.317723
1
61.15
0
3
1
Offer D
1
1
0
1
Credit Card
1
23,393
0
Q3
1
1
0
California
0
0
0
22
1,422.05
80
945.56
0
2,447.61
1
0
94402
48
0
4.09
0
null
null
31
Reedley
2,507
Month-to-Month
United States
3090-QFUVD
Joined
0
0
Female
0
null
36.636638, -119.421842
36.636638
-119.421842
0
20.3
0
0
0
null
0
0
0
0
Credit Card
1
25,923
0
Q3
0
5
0
California
0
0
0
1
20.3
0
4.09
0
24.39
0
0
93654
62
0
36.16
0
null
null
43
Culver City
2,654
Two Year
United States
3978-YNKDD
Stayed
1
0
Male
0
null
34.019323, -118.391902
34.019323
-118.391902
0
20.85
0
2
0
null
0
0
0
0
Credit Card
1
15,195
0
Q3
0
4
0
California
0
0
0
19
467.5
0
687.04
0
1,154.54
0
0
90232
30
76
12.59
0
null
null
25
Angelus Oaks
3,477
Month-to-Month
United States
2181-UAESM
Joined
0
1
Male
1
Cable
34.1678, -116.86433
34.1678
-116.86433
0
53.45
0
0
0
null
0
1
0
0
Bank Withdrawal
1
301
0
Q3
0
4
0
California
0
0
0
2
119.5
0
25.18
0
144.68
0
1
92305
47
6
1.13
1
Price
Price too high
80
South Lake Tahoe
5,086
Month-to-Month
United States
9725-SCPZG
Churned
0
0
Male
1
Fiber Optic
38.911577, -120.106169
38.911577
-120.106169
0
90.85
0
0
0
Offer E
0
0
1
0
Bank Withdrawal
1
33,038
0
Q3
0
3
0
California
1
1
1
1
90.85
0
1.13
0
91.98
0
1
96150
48
30
47.45
1
Competitor
Competitor had better devices
73
Summerland
4,722
Month-to-Month
United States
9578-VRMNM
Churned
0
1
Female
1
DSL
34.420998, -119.60137
34.420998
-119.60137
0
65.2
1
0
0
null
0
0
1
0
Credit Card
1
576
0
Q3
0
1
0
California
1
1
0
16
1,043.35
0
759.2
0
1,802.55
0
1
93067
61
30
21.84
0
null
null
25
Whitmore
4,703
Two Year
United States
0562-FGDCR
Stayed
1
0
Female
1
DSL
40.637105, -121.906949
40.637105
-121.906949
1
74.55
1
3
9
null
1
1
0
1
Credit Card
1
843
1
Q3
1
3
0
California
0
0
1
72
5,430.65
0
1,572.48
0
7,003.13
0
1
96096
52
19
6.85
0
null
null
48
Hanford
4,463
Two Year
United States
3913-FCUUW
Stayed
1
1
Female
1
DSL
36.29223, -119.622676
36.29223
-119.622676
1
70.45
1
1
8
Offer A
1
1
1
1
Bank Withdrawal
1
53,204
1
Q3
1
3
0
California
0
0
0
72
5,165.7
0
493.2
0
5,658.9
0
1
93230
22
27
0
0
null
null
29
Graton
4,283
Two Year
United States
1936-CZAKF
Stayed
0
0
Male
1
Cable
38.434362, -122.86891
38.434362
-122.86891
1
49.65
0
0
8
null
1
0
0
1
Credit Card
0
390
0
Q3
1
4
0
California
1
1
1
49
2,409.9
0
0
0
2,409.9
1
1
95444
24
73
39.92
0
null
null
22
Oak Park
2,165
Month-to-Month
United States
6496-JDSSB
Stayed
0
0
Female
1
Fiber Optic
34.19225, -118.776874
34.19225
-118.776874
0
80
0
0
0
null
0
0
1
0
Bank Withdrawal
1
14,814
0
Q3
0
4
0
California
0
0
1
8
624.6
0
319.36
0
943.96
1
1
91377
30
0
8.21
0
null
null
59
Montclair
5,409
Two Year
United States
7014-ZZXAW
Stayed
0
0
Female
0
null
34.072121, -117.698319
34.072121
-117.698319
1
24.25
1
0
1
null
0
0
1
1
Credit Card
1
34,447
0
Q3
1
5
0
California
0
0
0
71
1,732.95
0
582.91
0
2,315.86
0
0
91763
44
3
10.13
0
null
null
79
Scott Bar
4,120
One Year
United States
2927-QRRQV
Stayed
0
1
Male
1
Fiber Optic
41.737962, -123.07557
41.737962
-123.07557
1
94.65
1
0
1
Offer B
1
0
1
1
Bank Withdrawal
1
88
0
Q3
1
4
0
California
0
0
1
46
4,312.5
0
465.98
0
4,778.48
0
1
96085
44
53
0
0
null
null
69
San Simeon
5,880
Month-to-Month
United States
5156-UMKOW
Joined
1
0
Female
1
DSL
35.746484, -121.223355
35.746484
-121.223355
0
29.65
0
3
0
null
1
0
0
0
Mailed Check
0
471
0
Q3
0
3
0
California
0
0
0
3
90.05
0
0
0
90.05
0
1
93452
80
18
0
1
Other
Moved
75
Lucerne
2,061
Month-to-Month
United States
5180-UCIIQ
Churned
1
0
Male
1
Cable
39.141934, -122.770679
39.141934
-122.770679
1
40.05
0
2
5
null
0
1
0
1
Mailed Check
0
3,002
0
Q3
1
1
1
California
1
0
0
22
880.2
0
0
0
880.2
0
1
95458
56
0
2.15
0
null
null
24
Ivanhoe
3,078
Month-to-Month
United States
2085-JVGAD
Stayed
0
0
Male
0
null
36.385818, -119.224243
36.385818
-119.224243
1
20.35
0
0
3
null
0
0
0
1
Bank Withdrawal
1
4,517
0
Q3
1
4
0
California
0
0
0
37
697.65
0
79.55
45.07
732.13
0
0
93235
60
26
49.61
0
null
null
39
Oceanside
4,446
One Year
United States
2758-RNWXS
Stayed
0
0
Male
1
Fiber Optic
33.351059, -117.420557
33.351059
-117.420557
0
89.2
0
0
0
Offer C
0
1
1
0
Bank Withdrawal
1
98,239
1
Q3
0
4
0
California
1
1
0
35
3,251.3
0
1,736.35
0
4,987.65
0
1
92054
40
20
38.32
0
null
null
65
Hinkley
5,877
Month-to-Month
United States
1310-QRITU
Stayed
0
0
Female
1
DSL
34.983808, -117.239306
34.983808
-117.239306
0
50.3
1
0
0
null
0
0
1
0
Bank Withdrawal
1
1,933
0
Q3
0
3
0
California
0
0
0
18
913.3
0
689.76
0
1,603.06
0
1
92347
22
52
14.75
0
null
null
56
Santa Rosa
4,271
Month-to-Month
United States
5339-TJFEK
Stayed
1
0
Male
1
Fiber Optic
38.394091, -122.739814
38.394091
-122.739814
1
105.5
1
1
8
Offer B
1
1
1
1
Bank Withdrawal
1
30,876
0
Q3
1
4
0
California
1
1
1
62
6,487.2
150
914.5
0
7,551.7
1
0
95407
45
0
30.07
1
Attitude
Attitude of support person
67
San Dimas
2,687
Month-to-Month
United States
2484-DGXPZ
Churned
0
0
Female
0
null
34.102119, -117.815532
34.102119
-117.815532
1
19.55
0
0
1
null
0
0
1
1
Credit Card
1
33,878
0
Q3
1
3
0
California
0
0
0
31
658.95
0
932.17
0
1,591.12
0
0
91773
35
53
45.61
0
null
null
33
Palo Alto
3,202
Month-to-Month
United States
4316-XCSLJ
Stayed
1
0
Male
1
DSL
37.444314, -122.149996
37.444314
-122.149996
0
50.3
0
3
0
null
0
1
1
0
Credit Card
1
16,198
0
Q3
0
3
0
California
0
0
0
17
846.8
0
775.37
0
1,622.17
0
1
94301
61
16
44.97
0
null
null
56
Coarsegold
5,755
Month-to-Month
United States
0641-EVBOJ
Joined
0
0
Male
1
Fiber Optic
37.212191, -119.749323
37.212191
-119.749323
0
82.3
0
0
0
null
0
1
1
0
Credit Card
1
9,395
1
Q3
0
4
0
California
0
0
0
3
214.4
20
134.91
0
369.31
0
0
93614
48
0
34.79
0
null
null
45
Long Beach
3,040
Two Year
United States
8966-KZXXA
Stayed
1
0
Male
0
null
33.830099, -118.182239
33.830099
-118.182239
1
25.1
1
1
9
null
0
0
0
1
Credit Card
1
31,556
0
Q3
1
3
0
California
0
0
0
36
930.95
0
1,252.44
0
2,183.39
0
0
90807
21
42
1.28
0
null
null
57
Los Angeles
2,142
Month-to-Month
United States
5405-ZMYXQ
Stayed
0
0
Female
1
Fiber Optic
34.049841, -118.33846
34.049841
-118.33846
0
74.6
1
0
0
Offer E
0
0
1
0
Credit Card
1
67,520
0
Q3
0
5
0
California
0
0
0
8
548.9
0
10.24
0
559.14
1
1
90019
63
0
10.46
0
null
null
69
Morongo Valley
6,059
Two Year
United States
3810-PJUHR
Stayed
1
0
Male
0
null
34.097863, -116.594561
34.097863
-116.594561
1
25.35
1
1
6
Offer A
0
0
0
1
Credit Card
1
3,499
0
Q3
1
3
0
California
0
0
0
70
1,715.15
0
732.2
0
2,447.35
0
0
92256
25
71
33.88
1
Other
Don't know
82
Redway
4,495
Two Year
United States
9053-JZFKV
Churned
0
1
Male
1
Fiber Optic
40.142256, -123.852927
40.142256
-123.852927
0
116.2
1
0
0
Offer A
1
1
0
0
Credit Card
1
1,851
1
Q3
0
2
0
California
1
1
1
67
7,752.3
0
2,269.96
0
10,022.26
1
1
95560
31
9
0
1
Competitor
Competitor made better offer
70
Temecula
4,909
Month-to-Month
United States
5261-QSHQM
Churned
0
0
Female
1
DSL
33.507255, -117.029473
33.507255
-117.029473
0
24.45
0
0
0
Offer E
0
0
1
0
Bank Withdrawal
0
46,171
0
Q3
0
1
0
California
0
0
0
4
86.6
0
0
0
86.6
0
1
92592
64
9
13.64
1
Competitor
Competitor made better offer
70
San Diego
5,148
Month-to-Month
United States
4373-MAVJG
Churned
0
0
Female
1
Fiber Optic
32.825086, -117.199424
32.825086
-117.199424
1
90.9
1
0
1
Offer D
1
0
1
1
Bank Withdrawal
1
51,213
0
Q3
1
2
0
California
1
1
0
14
1,259
0
190.96
0
1,449.96
0
1
92117
33
9
47.89
0
null
null
61
San Jose
3,981
Month-to-Month
United States
3312-UUMZW
Stayed
0
0
Male
1
Fiber Optic
37.311088, -121.961786
37.311088
-121.961786
1
98.85
1
0
3
null
1
0
1
1
Credit Card
1
29,914
0
Q3
1
4
0
California
1
1
1
32
3,145.9
0
1,532.48
0
4,678.38
0
1
95117
49
0
2.85
0
null
null
21
Modesto
5,566
Month-to-Month
United States
2220-IAHLS
Joined
0
0
Female
0
null
37.716186, -121.025836
37.716186
-121.025836
0
19.4
0
0
0
null
0
0
0
0
Credit Card
1
26,055
0
Q3
0
3
0
California
0
0
0
1
19.4
0
2.85
0
22.25
0
0
95356
24
0
20.29
0
null
null
62
Mountain View
3,926
Month-to-Month
United States
2428-ZMCTB
Stayed
0
0
Male
0
null
37.380662, -122.086022
37.380662
-122.086022
0
19.75
0
0
0
Offer D
0
0
0
0
Credit Card
1
32,143
0
Q3
0
3
0
California
0
0
0
10
208.25
0
202.9
0
411.15
1
0
94040
56
10
30.35
0
null
null
75
Fallbrook
2,444
Month-to-Month
United States
5175-WLYXL
Stayed
0
0
Male
1
Fiber Optic
33.362575, -117.299644
33.362575
-117.299644
0
78.85
1
0
0
Offer D
1
0
1
0
Credit Card
1
42,239
0
Q3
0
5
0
California
0
0
0
22
1,600.25
50
667.7
0
2,317.95
0
0
92028
55
9
33.37
0
null
null
67
Clements
5,115
Two Year
United States
6870-ZWMNX
Stayed
0
1
Male
1
DSL
38.227285, -121.02789
38.227285
-121.02789
1
76.1
1
0
4
Offer A
1
0
0
1
Credit Card
1
722
1
Q3
1
4
0
California
0
0
1
70
5,264.25
110
2,335.9
0
7,710.15
0
0
95227
38
25
32.22
0
null
null
25
Barstow
6,378
Two Year
United States
2984-TBYKU
Stayed
1
1
Male
1
Fiber Optic
34.965648, -117.001509
34.965648
-117.001509
1
104.9
1
3
6
Offer A
1
1
1
1
Credit Card
1
31,293
1
Q3
1
4
0
California
1
1
0
72
7,732.65
0
2,319.84
0
10,052.49
0
1
92311
77
25
30.11
0
null
null
26
Forks Of Salmon
4,140
Two Year
United States
3223-DWFIO
Stayed
0
0
Male
1
Fiber Optic
41.232128, -123.194748
41.232128
-123.194748
0
69.35
0
0
0
null
0
0
0
0
Bank Withdrawal
1
170
0
Q3
0
3
1
California
0
0
0
4
261.65
0
120.44
0
382.09
0
1
96031
57
11
11.32
0
null
null
69
Aliso Viejo
4,131
One Year
United States
5753-QQWPW
Stayed
0
0
Female
1
DSL
33.571259, -117.731917
33.571259
-117.731917
0
59.9
0
0
0
Offer C
1
1
1
0
Bank Withdrawal
1
41,237
1
Q3
0
3
0
California
0
0
0
28
1,654.7
0
316.96
0
1,971.66
0
1
92656
64
0
23.81
0
null
null
56
Rio Oso
6,019
Two Year
United States
9337-SRRNI
Stayed
1
0
Male
0
null
38.954144, -121.482536
38.954144
-121.482536
0
25.3
1
3
0
Offer A
0
0
1
0
Credit Card
1
947
0
Q3
0
4
0
California
0
0
0
66
1,673.8
0
1,571.46
0
3,245.26
0
0
95674
44
13
15.76
0
null
null
21
North Hills
2,451
Month-to-Month
United States
8710-YGLWG
Joined
0
0
Male
1
DSL
34.238802, -118.482296
34.238802
-118.482296
0
44.9
0
0
0
Offer E
0
0
1
0
Credit Card
1
57,017
0
Q3
0
3
0
California
0
0
0
1
44.9
0
15.76
0
60.66
0
1
91343
21
71
14.6
1
Dissatisfaction
Product dissatisfaction
76
La Habra
4,415
Month-to-Month
United States
0404-SWRVG
Churned
1
0
Male
1
Fiber Optic
33.940619, -117.9513
33.940619
-117.9513
0
74.4
1
2
0
Offer E
0
0
1
0
Bank Withdrawal
1
67,354
0
Q3
0
1
0
California
0
1
0
3
229.55
0
43.8
8.74
264.61
1
1
90631
22
0
36.37
0
null
null
49
Sun City
2,299
Two Year
United States
3213-VVOLG
Stayed
1
0
Male
0
null
33.739412, -117.173334
33.739412
-117.173334
1
25.35
1
2
3
null
0
0
0
1
Credit Card
1
8,692
0
Q3
1
4
0
California
0
0
0
10
253.5
0
363.7
0
617.2
1
0
92585
36
0
14.27
0
null
null
31
Carlsbad
3,977
One Year
United States
6508-NJYRO
Stayed
0
0
Male
0
null
33.098018, -117.258203
33.098018
-117.258203
1
18.8
0
0
5
null
0
0
0
1
Credit Card
1
43,161
0
Q3
1
4
0
California
0
0
0
15
294.95
0
214.05
0
509
0
0
92009
46
17
0
0
null
null
22
Thousand Oaks
5,041
Two Year
United States
9286-BHDQG
Stayed
0
1
Male
1
DSL
34.191842, -118.822796
34.191842
-118.822796
1
45.25
0
0
11
Offer A
1
1
0
1
Credit Card
0
33,057
1
Q3
1
4
0
California
0
0
0
72
3,139.8
0
0
0
3,139.8
0
1
91362
22
0
31.93
0
null
null
72
Spreckels
5,730
Two Year
United States
0784-ZQJZX
Stayed
1
0
Male
0
null
36.624641, -121.647195
36.624641
-121.647195
0
19.9
0
1
0
null
0
0
0
0
Credit Card
1
407
0
Q3
0
4
0
California
0
0
0
72
1,529.65
0
2,298.96
0
3,828.61
1
0
93962
50
18
44.76
0
null
null
56
Carlotta
2,667
One Year
United States
1661-CZBAU
Stayed
0
0
Male
1
DSL
40.497283, -123.93037
40.497283
-123.93037
0
70.95
1
0
0
Offer B
0
1
1
0
Bank Withdrawal
1
1,072
1
Q3
0
3
0
California
1
1
0
48
3,629.2
0
2,148.48
0
5,777.68
0
1
95528
30
59
41.78
1
Dissatisfaction
Lack of self-service on Website
76
Modesto
2,632
Month-to-Month
United States
4847-QNOKA
Churned
0
0
Female
1
DSL
37.672906, -120.946594
37.672906
-120.946594
0
44.9
0
0
0
Offer E
0
0
1
0
Bank Withdrawal
1
47,613
0
Q3
0
2
0
California
0
0
0
1
44.9
0
41.78
0
86.68
0
1
95355
32
13
33.62
0
null
null
25
Torrance
4,780
Month-to-Month
United States
5294-DMSFH
Stayed
1
0
Female
1
Fiber Optic
33.840399, -118.353714
33.840399
-118.353714
1
87.8
0
2
1
null
0
0
1
1
Credit Card
1
41,979
0
Q3
1
4
0
California
1
1
1
29
2,621.75
0
974.98
0
3,596.73
0
1
90503
29
73
36.75
1
Competitor
Competitor made better offer
82
San Diego
5,530
Month-to-Month
United States
9614-RMGHA
Churned
0
0
Male
1
Fiber Optic
32.825086, -117.199424
32.825086
-117.199424
1
91.85
1
0
0
null
1
0
1
1
Bank Withdrawal
1
51,213
0
Q3
0
3
0
California
0
1
1
65
5,940.85
0
2,388.75
0
8,329.6
1
1
92117
37
21
39.85
0
null
null
52
Sutter Creek
4,525
Month-to-Month
United States
5652-MSDEY
Stayed
0
0
Female
1
Fiber Optic
38.432145, -120.77069
38.432145
-120.77069
0
75.75
1
0
0
null
0
0
1
0
Mailed Check
1
4,610
0
Q3
0
5
0
California
0
0
0
10
777.3
0
398.5
0
1,175.8
0
1
95685
51
4
44.31
0
null
null
78
King City
5,213
Two Year
United States
8869-LIHMK
Stayed
0
1
Female
1
Fiber Optic
36.220761, -120.980777
36.220761
-120.980777
0
115.1
1
0
0
null
1
1
1
0
Bank Withdrawal
1
14,477
1
Q3
0
3
0
California
1
1
1
64
7,334.05
0
2,835.84
0
10,169.89
0
1
93930
74
18
32.9
0
null
null
34
Moreno Valley
6,084
Two Year
United States
4304-XUMGI
Stayed
1
1
Male
1
DSL
33.970661, -117.255039
33.970661
-117.255039
1
75.15
1
2
3
null
1
1
1
1
Bank Withdrawal
1
46,214
0
Q3
1
4
1
California
1
1
0
50
3,822.45
0
1,645
0
5,467.45
0
1
92557
25
85
26.51
1
Other
Don't know
71
Pomona
5,220
One Year
United States
7541-YLXCL
Churned
0
0
Male
1
Cable
34.083086, -117.737997
34.083086
-117.737997
0
65.4
0
0
0
null
1
0
1
0
Credit Card
1
46,626
1
Q3
0
1
0
California
1
1
0
36
2,498.4
0
954.36
0
3,452.76
1
1
91767
30
59
9.37
0
null
null
40
Long Beach
6,107
Month-to-Month
United States
8878-RYUKI
Stayed
0
1
Female
1
DSL
33.760458, -118.129725
33.760458
-118.129725
0
59.45
0
0
0
null
0
0
1
0
Bank Withdrawal
1
31,352
0
Q3
0
3
0
California
1
1
0
52
3,043.7
0
487.24
0
3,530.94
0
1
90803
58
0
40
0
null
null
70
Hinkley
3,047
Two Year
United States
3373-DIUUN
Stayed
1
0
Male
0
null
34.983808, -117.239306
34.983808
-117.239306
1
21.25
0
3
6
null
0
0
0
1
Credit Card
1
1,933
0
Q3
1
3
0
California
0
0
0
30
711.9
0
1,200
0
1,911.9
0
0
92347
29
0
7.32
0
null
null
28
Oceanside
4,801
Month-to-Month
United States
9708-KFDBY
Joined
0
0
Male
0
null
33.351059, -117.420557
33.351059
-117.420557
0
20.55
0
0
0
Offer E
0
0
0
0
Credit Card
1
98,239
0
Q3
0
4
0
California
0
0
0
1
20.55
0
7.32
0
27.87
1
0
92054
46
14
46.21
1
Dissatisfaction
Poor expertise of phone support
83
Duarte
3,818
One Year
United States
7931-PXHFC
Churned
0
1
Male
1
Cable
34.145695, -117.95982
34.145695
-117.95982
0
62.3
0
0
0
null
0
0
1
0
Credit Card
1
27,414
1
Q3
0
3
0
California
1
1
0
38
2,354.8
0
1,755.98
0
4,110.78
0
1
91010
41
14
0
0
null
null
76
Biggs
3,752
One Year
United States
8898-KASCD
Stayed
0
1
Male
1
DSL
39.457388, -121.818201
39.457388
-121.818201
0
35.55
0
0
0
null
0
0
0
0
Credit Card
0
3,169
1
Q3
0
3
0
California
0
0
0
39
1,309.15
0
0
0
1,309.15
0
1
95917
58
21
17.9
0
null
null
73
Lytle Creek
4,296
Two Year
United States
8984-HPEMB
Stayed
0
1
Female
1
Fiber Optic
34.238162, -117.534306
34.238162
-117.534306
0
118.65
1
0
0
Offer A
1
1
1
0
Bank Withdrawal
1
1,090
1
Q3
0
3
0
California
1
1
1
71
8,477.6
0
1,270.9
0
9,748.5
0
1
92358
20
59
29.41
1
Competitor
Competitor offered more data
91
Ahwahnee
3,458
Month-to-Month
United States
2777-PHDEI
Churned
0
0
Female
1
Fiber Optic
37.375816, -119.739935
37.375816
-119.739935
0
78.05
0
0
0
null
0
0
0
0
Bank Withdrawal
1
1,968
0
Q3
0
1
0
California
0
1
1
1
78.05
10
29.41
0
117.46
1
0
93601
57
0
45.75
0
null
null
42
Belvedere Tiburon
4,722
Two Year
United States
3976-HXHCE
Stayed
0
0
Male
0
null
37.885629, -122.46858
37.885629
-122.46858
0
19.3
0
0
0
null
0
0
0
0
Bank Withdrawal
1
13,065
0
Q3
0
4
0
California
0
0
0
72
1,414.8
0
3,294
0
4,708.8
0
0
94920
43
24
8.69
0
null
null
62
Redondo Beach
3,271
Month-to-Month
United States
8149-AIQCG
Stayed
0
0
Male
1
Fiber Optic
33.873395, -118.37019
33.873395
-118.37019
0
73.15
1
0
0
Offer C
0
0
1
0
Credit Card
1
37,322
0
Q3
0
5
0
California
0
0
0
39
2,730.85
0
338.91
0
3,069.76
0
1
90278
33
0
16.81
1
Competitor
Competitor made better offer
80
Fallbrook
5,747
Month-to-Month
United States
3148-BLQJT
Churned
0
0
Male
0
null
33.362575, -117.299644
33.362575
-117.299644
0
20.1
0
0
0
Offer E
0
0
0
0
Credit Card
1
42,239
0
Q3
0
1
0
California
0
0
0
1
20.1
0
16.81
0
36.91
0
0
92028
54
0
30.82
0
null
null
66
Simi Valley
3,948
Two Year
United States
7601-DHFWZ
Stayed
0
0
Female
0
null
34.296813, -118.685703
34.296813
-118.685703
0
24
1
0
0
Offer B
0
0
0
0
Credit Card
1
49,027
0
Q3
0
3
0
California
0
0
0
48
1,183.05
0
1,479.36
0
2,662.41
0
0
93063
69
11
3.76
0
null
null
68
Warner Springs
4,053
One Year
United States
4654-DLAMQ
Stayed
0
1
Female
1
Fiber Optic
33.323705, -116.626907
33.323705
-116.626907
1
97
0
0
9
null
1
1
0
1
Bank Withdrawal
1
1,205
0
Q3
1
3
1
California
1
0
0
64
6,430.9
0
240.64
0
6,671.54
0
1
92086
31
0
7.72
0
null
null
47
Cypress
5,346
Month-to-Month
United States
2928-HLDBA
Stayed
0
0
Female
0
null
33.818477, -118.038307
33.818477
-118.038307
0
20.7
0
0
0
Offer E
0
0
0
0
Credit Card
1
47,344
0
Q3
0
5
0
California
0
0
0
6
112.75
0
46.32
0
159.07
0
0
90630
58
16
8.39
0
null
null
80
Ocotillo
5,979
Two Year
United States
8232-CTLKO
Stayed
1
0
Female
1
DSL
32.698964, -115.886656
32.698964
-115.886656
1
59.75
0
2
9
Offer A
0
1
1
1
Bank Withdrawal
1
471
0
Q3
1
3
0
California
0
0
1
66
3,996.8
0
553.74
0
4,550.54
0
1
92259
43
20
0
0
null
null
36
San Bernardino
2,578
Two Year
United States
4472-LVYGI
Stayed
0
1
Female
1
Cable
34.084909, -117.258107
34.084909
-117.258107
1
52.55
0
0
2
null
0
1
1
1
Bank Withdrawal
0
12,149
1
Q3
1
3
0
California
0
0
1
10
525.5
0
0
0
525.5
0
1
92408
65
6
16.36
1
Competitor
Competitor made better offer
88
Byron
5,203
Month-to-Month
United States
1965-AKTSX
Churned
0
0
Female
1
Fiber Optic
37.83323, -121.601461
37.83323
-121.601461
0
78.95
1
0
0
Offer D
1
0
1
0
Bank Withdrawal
1
10,153
0
Q3
0
1
1
California
0
0
0
14
1,101.85
0
229.04
0
1,330.89
0
1
94514
77
18
26.95
1
Price
Lack of affordable download/upload speed
81
Pasadena
4,419
Month-to-Month
United States
2070-FNEXE
Churned
1
0
Female
1
Fiber Optic
34.159007, -118.087353
34.159007
-118.087353
0
76.45
0
2
0
Offer E
0
1
0
0
Bank Withdrawal
1
32,369
0
Q3
0
2
1
California
0
0
0
7
503.6
0
188.65
11.05
681.2
0
0
91107
30
71
42.4
0
null
null
29
Artesia
5,364
One Year
United States
1698-XFZCI
Stayed
0
1
Male
1
Fiber Optic
33.867593, -118.080637
33.867593
-118.080637
0
107.75
1
0
0
Offer B
1
1
1
0
Bank Withdrawal
1
16,398
0
Q3
0
3
0
California
1
1
1
61
6,521.9
0
2,586.4
0
9,108.3
0
1
90701
36
0
20.56
0
null
null
64
Spreckels
5,335
Two Year
United States
0402-OAMEN
Stayed
1
0
Female
0
null
36.624641, -121.647195
36.624641
-121.647195
1
24.45
1
1
4
Offer A
0
0
0
1
Bank Withdrawal
1
407
0
Q3
1
3
0
California
0
0
0
72
1,709.1
0
1,480.32
0
3,189.42
0
0
93962
19
0
5.7
0
null
null
71
Smartville
4,974
Two Year
United States
0640-YJTPY
Stayed
1
0
Male
0
null
39.176595, -121.291692
39.176595
-121.291692
1
21
0
1
3
Offer A
0
0
0
1
Bank Withdrawal
1
963
0
Q3
1
5
0
California
0
0
0
72
1,493.75
0
410.4
0
1,904.15
1
0
95977
28
59
42.99
0
null
null
22
Sacramento
5,494
Month-to-Month
United States
1866-OBPNR
Joined
1
0
Male
1
Fiber Optic
38.619049, -121.517552
38.619049
-121.517552
1
74.6
0
1
5
null
1
0
0
1
Credit Card
1
31,422
0
Q3
1
5
0
California
0
0
0
1
74.6
0
42.99
0
117.59
1
1
95833
32
28
20.52
1
Competitor
Competitor had better devices
94
Long Beach
2,786
Month-to-Month
United States
3874-EQOEP
Churned
1
0
Male
1
Cable
33.783047, -118.1486
33.783047
-118.1486
0
95
1
4
0
Offer E
0
0
0
0
Credit Card
1
43,467
0
Q3
0
1
0
California
1
1
1
7
655.5
10
143.64
36.6
772.54
0
0
90804
77
19
49.21
0
null
null
59
Wallace
4,848
One Year
United States
1641-RQDAY
Stayed
1
0
Female
1
Fiber Optic
38.192608, -120.957842
38.192608
-120.957842
1
100.4
1
2
1
Offer C
1
0
1
1
Bank Withdrawal
1
304
0
Q3
1
3
1
California
1
0
1
32
3,217.65
0
1,574.72
0
4,792.37
0
1
95254
43
20
36.55
0
null
null
69
Stratford
4,454
Two Year
United States
6242-FEGFD
Stayed
0
1
Male
1
Fiber Optic
36.175255, -119.813805
36.175255
-119.813805
1
96.6
1
0
5
null
1
1
0
1
Credit Card
1
1,729
1
Q3
1
3
0
California
0
0
0
66
6,424.25
0
2,412.3
0
8,836.55
0
1
93266
25
51
24.77
0
null
null
80
Yucaipa
5,056
Month-to-Month
United States
4010-YLMVT
Stayed
0
0
Female
1
Fiber Optic
34.04597, -117.011825
34.04597
-117.011825
0
106.6
1
0
0
Offer B
1
1
1
0
Credit Card
1
41,575
0
Q3
0
4
0
California
1
1
1
56
5,893.95
0
1,387.12
0
7,281.07
1
1
92399
31
0
23.43
0
null
null
57
Weimar
4,626
Two Year
United States
8544-JNBOX
Stayed
0
0
Male
0
null
39.00978, -120.978273
39.00978
-120.978273
0
20.8
0
0
0
Offer A
0
0
1
0
Credit Card
1
31
0
Q3
0
5
0
California
0
0
0
72
1,521.2
0
1,686.96
0
3,208.16
0
0
95736
67
27
26.1
1
Attitude
Attitude of support person
75
Sylmar
3,110
Month-to-Month
United States
4510-PYUSH
Churned
0
0
Female
1
DSL
34.321621, -118.399841
34.321621
-118.399841
0
57.15
0
0
0
null
1
1
1
0
Credit Card
1
81,986
0
Q3
0
1
1
California
0
0
0
38
2,250.65
0
991.8
0
3,242.45
0
1
91342
52
76
2.96
0
null
null
24
San Jose
2,871
Month-to-Month
United States
3059-NGMXB
Stayed
1
0
Male
1
DSL
37.257063, -121.923037
37.257063
-121.923037
1
69.2
1
3
8
Offer D
1
1
0
1
Credit Card
1
45,257
0
Q3
1
3
0
California
1
1
0
14
944.65
0
41.44
0
986.09
0
1
95124
70
22
21.9
0
null
null
72
Los Angeles
5,039
Two Year
United States
2545-EBUPK
Joined
0
0
Female
1
Fiber Optic
33.954017, -118.402447
33.954017
-118.402447
0
84.05
1
0
0
Offer E
0
0
1
0
Bank Withdrawal
1
39,334
0
Q3
0
3
1
California
1
0
0
2
186.05
0
43.8
0
229.85
0
1
90045
40
0
27.59
0
null
null
31
Yermo
3,167
Month-to-Month
United States
8974-OVACP
Joined
0
0
Female
0
null
35.013299, -116.834092
35.013299
-116.834092
0
20.15
0
0
0
null
0
0
0
0
Mailed Check
1
1,195
0
Q3
0
4
0
California
0
0
0
1
20.15
0
27.59
0
47.74
0
0
92398
55
4
46.36
1
Attitude
Attitude of support person
65
Westlake Village
4,852
Month-to-Month
United States
0923-PNFUB
Churned
0
0
Female
1
Fiber Optic
34.130992, -118.894673
34.130992
-118.894673
0
83.75
0
0
0
Offer E
1
0
0
0
Bank Withdrawal
1
18,735
0
Q3
0
2
0
California
0
0
1
3
247.25
0
139.08
0
386.33
0
1
91361
50
23
47.91
0
null
null
49
Monterey Park
5,001
Two Year
United States
6369-MCAKO
Stayed
1
1
Female
1
DSL
34.049172, -118.115022
34.049172
-118.115022
1
89.05
1
1
4
Offer A
1
1
1
1
Bank Withdrawal
1
26,933
1
Q3
1
3
0
California
1
1
1
68
6,185.8
0
3,257.88
0
9,443.68
0
1
91755
53
14
9.46
0
null
null
70
Carson
2,583
Month-to-Month
United States
9003-CPATH
Stayed
0
1
Male
1
Fiber Optic
33.822295, -118.26411
33.822295
-118.26411
0
79.9
1
0
0
null
0
0
0
0
Bank Withdrawal
1
55,486
0
Q3
0
4
0
California
0
0
0
42
3,313.4
0
397.32
23.47
3,687.25
0
1
90745
39
16
31.15
0
null
null
53
Kelseyville
5,641
Two Year
United States
6631-HMANX
Stayed
0
1
Male
1
Cable
38.93496, -122.792243
38.93496
-122.792243
1
85.45
1
0
10
null
1
0
1
1
Credit Card
1
9,902
1
Q3
1
4
0
California
1
1
1
72
6,227.5
0
2,242.8
0
8,470.3
0
1
95451
57
24
42.67
1
Dissatisfaction
Product dissatisfaction
85
San Bernardino
5,591
Two Year
United States
3512-IZIKN
Churned
0
1
Female
1
DSL
34.183286, -117.221722
34.183286
-117.221722
1
65.3
1
0
1
Offer A
0
1
0
1
Credit Card
1
53,636
1
Q3
1
1
0
California
0
0
0
70
4,759.75
0
2,986.9
0
7,746.65
0
1
92404
69
6
7.94
1
Price
Price too high
94
Torrance
5,884
Month-to-Month
United States
7056-IMHCC
Churned
0
0
Male
1
Fiber Optic
33.833699, -118.314387
33.833699
-118.314387
1
101.9
1
0
1
Offer B
1
0
1
1
Bank Withdrawal
1
40,705
0
Q3
1
1
1
California
1
0
1
53
5,549.4
0
420.82
0
5,970.22
0
1
90501
62
10
32.12
1
Competitor
Competitor made better offer
74
Temecula
5,056
Month-to-Month
United States
7548-SEPYI
Churned
0
0
Female
1
Fiber Optic
33.507255, -117.029473
33.507255
-117.029473
0
96.25
0
0
0
Offer E
1
0
1
0
Bank Withdrawal
1
46,171
0
Q3
0
2
0
California
1
1
1
5
512.45
0
160.6
0
673.05
0
1
92592
58
19
1.1
0
null
null
61
Yucca Valley
3,334
Month-to-Month
United States
3137-LUPIX
Stayed
0
0
Female
1
Cable
34.159534, -116.425984
34.159534
-116.425984
0
64.4
1
0
0
null
0
0
1
0
Credit Card
1
20,486
1
Q3
0
4
0
California
0
0
1
4
253
0
4.4
0
257.4
0
1
92284