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Leading Loyalty: Cracking the Code to Customer Devotion
by Sandy Rogers
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Synopsis : Ebook popular zip new Leading Loyalty: Cracking the Code to Customer Devotion . In business, if people merely like you, you?re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline team is the key to building raving fans.To thrive in today?s economy, it?s not enough for customers to merely like you. They have to?love?you. Win their hearts and they will not only purchase more?they?ll talk you up to everyone they know.But what turns casual customers into passionate promoters? What makes people stick with you for the long haul?The industry experts at FranklinCovey set out to unlock the mysteries of gaining the customer?s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples that stood out in terms of revenues and profitability. They found that these ?campfire stores? burned brighter than the rest thanks to fiercely loyal customers and the employees who delight in making their customers? lives easier.Now?Leading Loyalty?reveals the principles Download ebook Leading Loyalty: Cracking the Code to Customer Devotion popular books Leading Loyalty: Cracking the Code to Customer Devotion by Sandy Rogers Leading Loyalty: Cracking the Code to Customer Devotion hytyjuoiyt576 -Read and download Sandy Rogers Leading Loyalty: Cracking the Code to Customer Devotion in PDF, EPub, Mobi, Kindle online. Free book Leading Loyalty: Cracking the Code to Customer Devotion by Sandy Rogers .
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