test / TL--documentation-new /errors-and-faq /no-stripe-products-are-linked-error.md
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metadata
description: >-
  This guide will make you understand the reasons for getting this error
  message.

❔ No stripe products are linked error

Please follow the following steps to address the error.

  1. First of all check whether the details are added under the correct stripe account which is Torch Labs. If not select the correct account.

2. Then check whether the stripe set up is completed. If not please complete the stripe set up.

3. Check whether you have added products if not add products on stripe by clicking "Add Product"

3. Even after adding the products if the customers get the same error then check the metadata entered related to the product. Also make sure there is no spaces before and after the metadata. Further check whether the metadata is entered under the correct field.

{% content-ref url="../product-settings/product-metadata.md" %} product-metadata.md {% endcontent-ref %}