❔ How to fix the subscription portal issue ?
{% hint style="info" %} When the customers are trying to access the customer portal they may get a white screen or not get the access at all. In such cases please follow the following steps to fix the problem. {% endhint %}
- Search
customer portal
and click it.
![](/datasets/Temk/test/resolve/main/TL--documentation-new/errors-and-faq/../.gitbook/assets/c%20(1).png)
- Click
Save changes
button
![](/datasets/Temk/test/resolve/main/TL--documentation-new/errors-and-faq/../.gitbook/assets/d.png)