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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Assignment - Storytelling Challenge & Selection Storytelling has become a powerful tool in the Organization where I work . BANK OF THE PHILIPPINE ISLANDS is a Fintech solution aimed to Mom & Pop Shops that need working capital aid to replenish their stores . On the other hand , this solution is also aimed to FMCGs that need to increment credit they give to these stores where they sell their products . The complexity of our market environment resides on the diversity of our store customers and the technological breach of both our customers and distributor agents that sell the products . Our store customers are from very different generations and they have different needs so defining what is the best for our customer is complex . We usually spent a lot of time trying to think what the main goal is besides having a working capital that our customers want to fulfill . On the other hand we also have to think on how to create an app or a digital product that is easy to use and helps the operations of our FMCGs Distributor Agents partners to generate the credit and to give the product in an easy and fast way . We have made several interviews and received numerous feedbacks of what the experience is . With these results we have create storytelling paths that can help us detect and match the aspirations that our customer wants to fulfill . Application A story of application is when the team decided to redesign the Onboarding process to make the customer more self - served . In a first iteration our main hook to create and detect new customers was the FMCG Distributor Agent that convinces the Customer of the product and then he calls our call center team . These whole processes were slow and difficult to manage . Through the interviews of different customers and agents we discovered specific quotes about what is good about the product and paint points , also in these interviews we let our interviewers to be able to talk in slangs so they would be able to feel comfortable . Like the video lecture from Mars said we needed a story that is designed for the audience . From the interviews we select and detect several needs and we were able to create meanings about those needs and detect conclusions and insights of what is a gain or a pain point during our onboarding process . Insights and Approach The insights that we were able to detect during the story telling process were able to help us redesign the whole onboarding experience and create interest for our customers . We thought on a first iteration to migrate to an app that will help the customer to be able to onboard . However , through the storytelling we detect that most of the customers had mid to lower range phones and also have their memories full because of all the pictures and video they download while the store is open and they wait for clients . Also , we detect that baby boomers ’ customers where not so keen to interact with an app because of insecurity and resistance in the operation . We create two solutions , one that is quick and easy to use mounted on a chatbot that could be interacted through Whatsapp . This solution creates a story telling that is more colloquial and was guiding the customer through a conversation to give documentation , interact and agree with terms , etc . For users that where more technological and wanted to interact with some other features we design an app , we also create a referred program to help our FMCG Distributor Agents being able to refer a customer through a module that we built for them on the app . This solution creates a story telling that was based on steps and was more environmental because we guided the customer through the process with breadcrumbs and images or icons that he can relate . The onboarding process was reduced from weeks to two days and we detect that our signup base increased dramatically just in the first weeks of launching the program . Despite having a Computer Science background this tool helped me and the Product Management team that I am part of that defining a product in an empathic way and iterations are keen to succeed . In the following iterations or in the implementation of new digital process we would like to explore a mix of a storytelling approach with mind mapping or learning launch . I think this tool helped us a lot , however I think that the results can better , and we can be able to create specific segmentations about our customers .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Assignment - Storytelling Challenge & Selection Storytelling has become a powerful tool in the Organization where I work . BANK OF THE PHILIPPINE ISLANDS is a Fintech solution aimed to Mom & Pop Shops that need working capital aid to replenish their stores . On the other hand , this solution is also aimed to FMCGs that need to increment credit they give to these stores where they sell their products . The complexity of our market environment resides on the diversity of our store customers and the technological breach of both our customers and distributor agents that sell the products . Our store customers are from very different generations and they have different needs so defining what is the best for our customer is complex . We usually spent a lot of time trying to think what the main goal is besides having a working capital that our customers want to fulfill . On the other hand we also have to think on how to create an app or a digital product that is easy to use and helps the operations of our FMCGs Distributor Agents partners to generate the credit and to give the product in an easy and fast way . We have made several interviews and received numerous feedbacks of what the experience is . With these results we have create storytelling paths that can help us detect and match the aspirations that our customer wants to fulfill . Application A story of application is when the team decided to redesign the Onboarding process to make the customer more self - served . In a first iteration our main hook to create and detect new customers was the FMCG Distributor Agent that convinces the Customer of the product and then he calls our call center team . These whole processes were slow and difficult to manage . Through the interviews of different customers and agents we discovered specific quotes about what is good about the product and paint points , also in these interviews we let our interviewers to be able to talk in slangs so they would be able to feel comfortable . Like the video lecture from Mars said we needed a story that is designed for the audience . From the interviews we select and detect several needs and we were able to create meanings about those needs and detect conclusions and insights of what is a gain or a pain point during our onboarding process . Insights and Approach The insights that we were able to detect during the story telling process were able to help us redesign the whole onboarding experience and create interest for our customers . We thought on a first iteration to migrate to an app that will help the customer to be able to onboard . However , through the storytelling we detect that most of the customers had mid to lower range phones and also have their memories full because of all the pictures and video they download while the store is open and they wait for clients . Also , we detect that baby boomers ’ customers where not so keen to interact with an app because of insecurity and resistance in the operation . We create two solutions , one that is quick and easy to use mounted on a chatbot that could be interacted through Whatsapp . This solution creates a story telling that is more colloquial and was guiding the customer through a conversation to give documentation , interact and agree with terms , etc . For users that where more technological and wanted to interact with some other features we design an app , we also create a referred program to help our FMCG Distributor Agents being able to refer a customer through a module that we built for them on the app . This solution creates a story telling that was based on steps and was more environmental because we guided the customer through the process with breadcrumbs and images or icons that he can relate . The onboarding process was reduced from weeks to two days and we detect that our signup base increased dramatically just in the first weeks of launching the program . Despite having a Computer Science background this tool helped me and the Product Management team that I am part of that defining a product in an empathic way and iterations are keen to succeed . In the following iterations or in the implementation of new digital process we would like to explore a mix of a storytelling approach with mind mapping or learning launch . I think this tool helped us a lot , however I think that the results can better , and we can be able to create specific segmentations about our customers . ### Output:

11675

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example reflection – Storytelling Challenge : I am part of innovation team of an IT organization where I have to come out with new ideas to productize and deliver solutions to the end customers . One challenge I always facing is to convince the ideas to the stakeholders including Managers , Architects and Analysts . The experience , learning and perception of different stakeholders are different . The value they see on these ideas may also different . The biggest challenge I always face is convincing all these stakeholders to sponsor the projects . Tool Selection : Talking in Technical terms or in business terms is not going to convince the audiences with different skills . One approach we can use the storytelling tool here where I should speak in a way where my audience can understand the purpose of the discussion and seeing value in the case presented . Application : I have applied this concept to a problem specific to my organization , which is a conversational application for communicating between customer and the service provider . When this idea ( Conversational Application ) presented , both the tech and business team rejected it as they were treating the idea as a chatbot which is common thing in the market . The idea was almost killed in the initial presentation . But we decided to present the idea as a story by including 1 . How it is useful to the end customers 2 . What business value conversational application can bring in 3 . How does technology can be key driver for this solution 4 . How does conversational User Interface can helps customers to save time and money with the help of an intelligent assistant . When the idea presented as a story with the sequence of events and the emotions of customers , the same is accepted by the stakeholders and added as a high priority project Insight : 1 . Presenting the idea as a story will motivates the audience to listen to a great extent . Make use of this to impress them and help them to understand the story clearly with straight and precise information 2 . The story should be in a sequential manner where they can relate every points by imagining the cases . 3 . Both the business and technology people can understand stories and they can imagine how it is well fitted to their domain knowledge 4 . The story teller should provide a space for the audience to ask questions , which helps us to understand how does they conceived the idea . 5 . Once we could trigger their imagination , they can also come out with brilliant thoughts that would augment our presented ideas / thoughts Approach : Along with the storytelling , adding visualizations would lighten the thoughts of stakeholders and it may help them to imagine it very clearly . It can help me clearly convey the story , message and idea easily and clearly

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example reflection – Storytelling Challenge : I am part of innovation team of an IT organization where I have to come out with new ideas to productize and deliver solutions to the end customers . One challenge I always facing is to convince the ideas to the stakeholders including Managers , Architects and Analysts . The experience , learning and perception of different stakeholders are different . The value they see on these ideas may also different . The biggest challenge I always face is convincing all these stakeholders to sponsor the projects . Tool Selection : Talking in Technical terms or in business terms is not going to convince the audiences with different skills . One approach we can use the storytelling tool here where I should speak in a way where my audience can understand the purpose of the discussion and seeing value in the case presented . Application : I have applied this concept to a problem specific to my organization , which is a conversational application for communicating between customer and the service provider . When this idea ( Conversational Application ) presented , both the tech and business team rejected it as they were treating the idea as a chatbot which is common thing in the market . The idea was almost killed in the initial presentation . But we decided to present the idea as a story by including 1 . How it is useful to the end customers 2 . What business value conversational application can bring in 3 . How does technology can be key driver for this solution 4 . How does conversational User Interface can helps customers to save time and money with the help of an intelligent assistant . When the idea presented as a story with the sequence of events and the emotions of customers , the same is accepted by the stakeholders and added as a high priority project Insight : 1 . Presenting the idea as a story will motivates the audience to listen to a great extent . Make use of this to impress them and help them to understand the story clearly with straight and precise information 2 . The story should be in a sequential manner where they can relate every points by imagining the cases . 3 . Both the business and technology people can understand stories and they can imagine how it is well fitted to their domain knowledge 4 . The story teller should provide a space for the audience to ask questions , which helps us to understand how does they conceived the idea . 5 . Once we could trigger their imagination , they can also come out with brilliant thoughts that would augment our presented ideas / thoughts Approach : Along with the storytelling , adding visualizations would lighten the thoughts of stakeholders and it may help them to imagine it very clearly . It can help me clearly convey the story , message and idea easily and clearly ### Output:

12217

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection • Storytelling Challenge The social media channels of the corporation I work at are not having the expected response , although they are being managed by an agency . I believe it is a matter of content , because it has a good follower base but their posts are focused on selling and prices and discounts and so on , so the engagement is very low and not getting results . Selection & Application I think Storytelling would be a great tool to optimize the content and it will help us to create deep and better relationships with our clients and even our workers . We need to bring that different element to stand out from the competition.​ ​At first we will have to select what type of client we want to approach , then know them well : ask where they come from , what they want , what they need , what they do n’t know , etc . Then create content with energy , passion , something our audience can be excited about and feel identified . Insight & Approach At first we have to become more relatable and human as a brand and a company . So by collaborating with influencers and opinion leaders we can show them our experience . Also with companies like hotels , airlines and travel agencies we can make alliances to improve this experience and help our brand be known , and share this in online and offline media . On another note , sharing a little bit about the company , such as “ behind the scenes ” processes , our leaders sharing some advice , workers talking about their experience will help with the employer branding part .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection • Storytelling Challenge The social media channels of the corporation I work at are not having the expected response , although they are being managed by an agency . I believe it is a matter of content , because it has a good follower base but their posts are focused on selling and prices and discounts and so on , so the engagement is very low and not getting results . Selection & Application I think Storytelling would be a great tool to optimize the content and it will help us to create deep and better relationships with our clients and even our workers . We need to bring that different element to stand out from the competition.​ ​At first we will have to select what type of client we want to approach , then know them well : ask where they come from , what they want , what they need , what they do n’t know , etc . Then create content with energy , passion , something our audience can be excited about and feel identified . Insight & Approach At first we have to become more relatable and human as a brand and a company . So by collaborating with influencers and opinion leaders we can show them our experience . Also with companies like hotels , airlines and travel agencies we can make alliances to improve this experience and help our brand be known , and share this in online and offline media . On another note , sharing a little bit about the company , such as “ behind the scenes ” processes , our leaders sharing some advice , workers talking about their experience will help with the employer branding part . ### Output:

16260

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling — Bringing the Human Back Into Healthcare Carolina Nieto , LCSW Challenge & Selection There are few things , if any , in life that can shake us to the core more than a threat to our health or the health of our loved ones . For those of us in healthcare , we are entrusted with the awesome responsibility to care for and comfort people who may be experiencing the worst day or scariest moment of their life . Most of us who entered healthcare did it because of a passion for helping and connecting with people . However , in a the current landscape of large health systems working under insurance driven models , healthcare providers can get easily trapped in the vicious cycle of chasing productivity driven goals with the patient as the widget to help achieve said goals and for healthcare administrators to become so far removed from the actual patient care that a human life becomes but a number on a report . In my opinion , storytelling is one of the most powerful tools that can bring the human back to the center of focus and remind those of us in the healthcare industry why we are here and why we get up and go to work every day . In the video lecture , “ storytelling Tool ” , Carlos Hermosillo describes storytelling as a tool we can use to connect to the emotions of the people when giving them the information we would like to share . It allows us to share information and messages that have logic , but to present that information in an interesting and interactional way that evokes an engagement in a purpose or cause , not just a transactional dynamic of one person providing information and another person receiving information that information . I can not think of a situation where it is more important to remember and emotionally connect with the cause and purpose than it is in healthcare . There has not been a time in my healthcare career when there has been so much focus on numbers , reports , ratings , and finances and so little focus on the human recipient on the other end of our workflows . I believe we can use storytelling as a tool in which to reconnect and refocus on the human beings we care for . Application I had the opportunity to create a new service line that included a team of providers that are charged with providing a holistic and wrap - around approach to a group of Medicaid recipients with significant struggles with co - morbid mental health disorders and chronic diseases , with the goal of lessening the group ’s overall healthcare spend . The care approach was fluid and flexible allowing the providers to provide care in the way that most makes sense . Sometimes this meant the providers would work with the clients in the community , in their homes , in healthcare offices , or via an electronic media . The requirement for reimbursement for the model included providing at least one episode of care to each client no less than once a month . I created a tracking system to ensure that every client was served each month and our budget was built on the assumption that we would serve at least 90 % of our clients each month , leaving room for the possibility of 10 % of our clients not being available or having lost contact with them . I realized , that while the business model appeared solid , it was failing because of the lack of human connection . I had allowed the human connection and our purpose for the work to get lost among our team when I started to see a pattern of providers serving all of their clients only one time per month and their efforts to serve any more clients stop as soon as they reached 90 % of their client list . I had allowed the business and financial requirements to take priority of focus over the client care . Through the use of storytelling , I brought real - life examples of our clients to the team . I shared emotional stories of successes of clients who received excellent care when providers went above and beyond one encounter a month because that is what the client needed at the time . I shared stories of struggles of some of our isolated clients who felt abandoned and forgotten when they had higher needs , but their provider stopped meeting those needs after one encounter . And I shared stories of those with the most acute emotional and physical needs who have essentially been given up on by much of the healthcare care providers because of their “ lack of compliance ” with treatment and missed appointments and shared our team ’s opportunity to be the only people in their world who will not give up regardless of missed appointments or environmental barriers . It was these stories that provided the reminder and connection as to why the providers entered the field to begin with . The result was the team conversations and focus shifted from making the financial productivity goal to meeting the service excellence goal . Ultimately , it was this shift that allowed for a better financial outcome and in a more sustainable way as the team was emotionally connecting to the reason for service — helping fellow humans , not just to the work - place expectation of checking the box so a bill could be dropped . Insight & Approach If I were to summarize the insights I made in the application above in one sentence , it would be : As a leader , your team will follow the story you tell , make sure you are telling the right story . In retrospect , I recognize that early in the program development , my philosophical goal was always to create a great service with an excellent experience for our clients , but my daily focus was that of creating a financially viable and sustainable service line for my hospital . I expected my team to do what I said , not what I did and hold a different primary focus than I. I now realize that stories are not just pre - meditated presentations to business leaders or consumers in efforts to sway their opinions , but stories often come out in the every day actions with our peers and clients . I need to remain more cognizant of the story that I am telling and make sure it is the story I intended to tell . Ultimately , I am pleased with the storytelling approach used in the application above and I believe it was successful . However , next time , I think that the stories can be shared and portrayed in more ways than an oral presentation at a staff meeting . I need to immerse my team in the story I want to tell . I might supplement the oral stories with visualizations . I could include pictures around the office depicting the struggles and success of our clients and the healing power of the relationship between a provider and client . I could also use journey mapping to remind the team of the complicated and frustrating social and health system their clients have to navigate each day , thus reminding the providers of a tangible purpose of their job . I would create more space / airtime for team members to be active participants in sharing their clients ’ stories , struggles , and successes . The first use of storytelling outlined in the application was a very important component to setting the stage for the program . The constant use of storytelling is an absolute necessity in keeping the human and emotional connection alive .

EMAIL: ID_NUM: NAME_STUDENT: Carolina Nieto PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling — Bringing the Human Back Into Healthcare Carolina Nieto , LCSW Challenge & Selection There are few things , if any , in life that can shake us to the core more than a threat to our health or the health of our loved ones . For those of us in healthcare , we are entrusted with the awesome responsibility to care for and comfort people who may be experiencing the worst day or scariest moment of their life . Most of us who entered healthcare did it because of a passion for helping and connecting with people . However , in a the current landscape of large health systems working under insurance driven models , healthcare providers can get easily trapped in the vicious cycle of chasing productivity driven goals with the patient as the widget to help achieve said goals and for healthcare administrators to become so far removed from the actual patient care that a human life becomes but a number on a report . In my opinion , storytelling is one of the most powerful tools that can bring the human back to the center of focus and remind those of us in the healthcare industry why we are here and why we get up and go to work every day . In the video lecture , “ storytelling Tool ” , Carlos Hermosillo describes storytelling as a tool we can use to connect to the emotions of the people when giving them the information we would like to share . It allows us to share information and messages that have logic , but to present that information in an interesting and interactional way that evokes an engagement in a purpose or cause , not just a transactional dynamic of one person providing information and another person receiving information that information . I can not think of a situation where it is more important to remember and emotionally connect with the cause and purpose than it is in healthcare . There has not been a time in my healthcare career when there has been so much focus on numbers , reports , ratings , and finances and so little focus on the human recipient on the other end of our workflows . I believe we can use storytelling as a tool in which to reconnect and refocus on the human beings we care for . Application I had the opportunity to create a new service line that included a team of providers that are charged with providing a holistic and wrap - around approach to a group of Medicaid recipients with significant struggles with co - morbid mental health disorders and chronic diseases , with the goal of lessening the group ’s overall healthcare spend . The care approach was fluid and flexible allowing the providers to provide care in the way that most makes sense . Sometimes this meant the providers would work with the clients in the community , in their homes , in healthcare offices , or via an electronic media . The requirement for reimbursement for the model included providing at least one episode of care to each client no less than once a month . I created a tracking system to ensure that every client was served each month and our budget was built on the assumption that we would serve at least 90 % of our clients each month , leaving room for the possibility of 10 % of our clients not being available or having lost contact with them . I realized , that while the business model appeared solid , it was failing because of the lack of human connection . I had allowed the human connection and our purpose for the work to get lost among our team when I started to see a pattern of providers serving all of their clients only one time per month and their efforts to serve any more clients stop as soon as they reached 90 % of their client list . I had allowed the business and financial requirements to take priority of focus over the client care . Through the use of storytelling , I brought real - life examples of our clients to the team . I shared emotional stories of successes of clients who received excellent care when providers went above and beyond one encounter a month because that is what the client needed at the time . I shared stories of struggles of some of our isolated clients who felt abandoned and forgotten when they had higher needs , but their provider stopped meeting those needs after one encounter . And I shared stories of those with the most acute emotional and physical needs who have essentially been given up on by much of the healthcare care providers because of their “ lack of compliance ” with treatment and missed appointments and shared our team ’s opportunity to be the only people in their world who will not give up regardless of missed appointments or environmental barriers . It was these stories that provided the reminder and connection as to why the providers entered the field to begin with . The result was the team conversations and focus shifted from making the financial productivity goal to meeting the service excellence goal . Ultimately , it was this shift that allowed for a better financial outcome and in a more sustainable way as the team was emotionally connecting to the reason for service — helping fellow humans , not just to the work - place expectation of checking the box so a bill could be dropped . Insight & Approach If I were to summarize the insights I made in the application above in one sentence , it would be : As a leader , your team will follow the story you tell , make sure you are telling the right story . In retrospect , I recognize that early in the program development , my philosophical goal was always to create a great service with an excellent experience for our clients , but my daily focus was that of creating a financially viable and sustainable service line for my hospital . I expected my team to do what I said , not what I did and hold a different primary focus than I. I now realize that stories are not just pre - meditated presentations to business leaders or consumers in efforts to sway their opinions , but stories often come out in the every day actions with our peers and clients . I need to remain more cognizant of the story that I am telling and make sure it is the story I intended to tell . Ultimately , I am pleased with the storytelling approach used in the application above and I believe it was successful . However , next time , I think that the stories can be shared and portrayed in more ways than an oral presentation at a staff meeting . I need to immerse my team in the story I want to tell . I might supplement the oral stories with visualizations . I could include pictures around the office depicting the struggles and success of our clients and the healing power of the relationship between a provider and client . I could also use journey mapping to remind the team of the complicated and frustrating social and health system their clients have to navigate each day , thus reminding the providers of a tangible purpose of their job . I would create more space / airtime for team members to be active participants in sharing their clients ’ stories , struggles , and successes . The first use of storytelling outlined in the application was a very important component to setting the stage for the program . The constant use of storytelling is an absolute necessity in keeping the human and emotional connection alive . ### Output:

11878

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Assignment Challenge The challenge I faced was when I had to convince a group of young adults to dominate blood . They were people with the same gender and culture and age , the conflict was they did not have enough motivation to take this step and dominate their blood . For many reasons they just thought it was not that necessary . Selection The tool I selected was Storytelling , I choose this tool because I thought it was the best tool I can chose in order to explain my thoughts to my target audience , We people have feelings , we feel sad or happy all the time even small things can touch our feelings . So when you hear an emotional story this might move something inside you and could make you think in a very different way . Application The way I applied my design thinks tool which is storytelling , was when I sat down with the group of people that I had the challenge with , I tried to convince them in a different way from what they are ready been hearing from others , I mentioned a story that once happened with me when my friend had a car accident and was in a really bad situation he lost a lot o blood and they needed to transfer blood to him as soon as possible . the problem was that their where no blood in the hospital . This story made them think and put themselves or people the loved in my friend place . The story touched their feelings and the tool I used was applied effectively . Insight I think the insight I gained from applying this tool was that sometimes in order to understand something you need to go to the opposite side and view it , people have different ways of understanding , they might have different cultures and ways to view and understand things it is good to use a tool in order to get closer and to explain things in a much easier way so people can understand and for you to get better results . Approach To be honest I can not think of a other tool to use next time , but if I would use the same tool I might try to tell my story in a different way because sometimes negative stories do not cause a change I think being positive and saying something positive might lead to very good results .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Assignment Challenge The challenge I faced was when I had to convince a group of young adults to dominate blood . They were people with the same gender and culture and age , the conflict was they did not have enough motivation to take this step and dominate their blood . For many reasons they just thought it was not that necessary . Selection The tool I selected was Storytelling , I choose this tool because I thought it was the best tool I can chose in order to explain my thoughts to my target audience , We people have feelings , we feel sad or happy all the time even small things can touch our feelings . So when you hear an emotional story this might move something inside you and could make you think in a very different way . Application The way I applied my design thinks tool which is storytelling , was when I sat down with the group of people that I had the challenge with , I tried to convince them in a different way from what they are ready been hearing from others , I mentioned a story that once happened with me when my friend had a car accident and was in a really bad situation he lost a lot o blood and they needed to transfer blood to him as soon as possible . the problem was that their where no blood in the hospital . This story made them think and put themselves or people the loved in my friend place . The story touched their feelings and the tool I used was applied effectively . Insight I think the insight I gained from applying this tool was that sometimes in order to understand something you need to go to the opposite side and view it , people have different ways of understanding , they might have different cultures and ways to view and understand things it is good to use a tool in order to get closer and to explain things in a much easier way so people can understand and for you to get better results . Approach To be honest I can not think of a other tool to use next time , but if I would use the same tool I might try to tell my story in a different way because sometimes negative stories do not cause a change I think being positive and saying something positive might lead to very good results . ### Output:

12319

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection I work for an international Management Consulting firm , and in one of our projects for a company in the Health Care sector , we had the goal to increase customer experience and value delivered to their clients . The main objective was to boost the retention of clients . One of the first things we set out to do was talking and trying to understand the clients , which were mostly small and medium enterprises from various sectors . We chose the Journey mapping method , a combination of the visualization and storytelling tools , to conduct our interactions with them . We believed it was the best way to make it easy for the clients to relate to what we were showing , because they would be able to see themselves in the journey and be more willingly to participate and share their thoughts . The main things we wanted to capture were the moments of the journey in which they were more satisfied , unsatisfied and what we could do to provide a better experience . Application The idea was to arrange a set of workshops with clients across the country to gather the insights we wanted using Design Thinking tools . The main driver for the discussion was the storytelling , which was going to be presented in the form of the Customer Journey Map . We had to map it before the workshops so we could use the time on refining rather than mapping it . The template we used had the name of the moment of the journey at the top and for each moment we had the intention the customer had during this moment , the activities he performed and points of contact between the clients and the health care company . To validate our Customer Journey Map we interviewed a few clients beforehand . Since we also wanted the clients to discuss solutions for the problems they were going to introduce , we prepared some “ Solution Cards ” , visual paper cards describing / showing solutions based on the problems we thought they would say . More than testing solutions the goal was to use the cards to foster the creativity of the clients attending the workshops so they could ideate more solutions . Now let ’s go to the workshops . We invited around 15 clients for each of the workshops and divided them into tables of 5 - 6 people based on the profile of the companies they represented . We conducted five workshops . For each table we gave a poster size paper with the journey and told the story we mapped so they could relate to it and then we asked - “ What are the moments where you are most satisfied and what are the moments that you are unhappy and why ? ” The participants wrote their opinion on post it papers and glued them bellow the moment they were referring to . After we did that for a while we asked them to choose the top 3 satisfying moments and unsatisfying moments , we wanted to see what really bothered them and what made them really happy , we called it the moments of truth . After that , we changed to the second dynamic of the workshop where we showed solutions to the complaints of the clients and asked them to rank it form “ I did n’t like this , it ’s not useful ” to “ Wow ! This is amazing ” . After we presented all our solutions , we asked the participants “ Based on your problems and on the solutions we showed you , what is still missing that could improve your experience with the product ? ” – We asked them to write it down or draw it on blank solution cards we provided them . Insight & Approach What I have learned after conducting these workshops is that we always have to make the material as easy as possible for the participants to understand and also to create a very light environment for them to feel free to share their thoughts . Sharing is the key word in such an event , if they do not share nothing happens ; you want them to interact and not feel afraid of saying something that does not make sense . I learned that the first step for these workshops is to have a good activity in the first minutes to break the ice and create this collaborative environment . Because it did n’t work well , we changed the icebreaker activity from the first workshop to the others , and the dynamic completely changed , the results improved a lot . I saw that visualization is very good because people are more willing to look and debate pictures or illustrations about something you are trying to show rather than reading a lot of text . Next time I will reduce the amount of text in the Customer Journey even more . For example , in this workshop , we wrote down the activities clients performed during the journey and few people really read them . Next time I will illustrate all the activities with icons and other images , which will better capture their attention and improve the flow of the discussion .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection I work for an international Management Consulting firm , and in one of our projects for a company in the Health Care sector , we had the goal to increase customer experience and value delivered to their clients . The main objective was to boost the retention of clients . One of the first things we set out to do was talking and trying to understand the clients , which were mostly small and medium enterprises from various sectors . We chose the Journey mapping method , a combination of the visualization and storytelling tools , to conduct our interactions with them . We believed it was the best way to make it easy for the clients to relate to what we were showing , because they would be able to see themselves in the journey and be more willingly to participate and share their thoughts . The main things we wanted to capture were the moments of the journey in which they were more satisfied , unsatisfied and what we could do to provide a better experience . Application The idea was to arrange a set of workshops with clients across the country to gather the insights we wanted using Design Thinking tools . The main driver for the discussion was the storytelling , which was going to be presented in the form of the Customer Journey Map . We had to map it before the workshops so we could use the time on refining rather than mapping it . The template we used had the name of the moment of the journey at the top and for each moment we had the intention the customer had during this moment , the activities he performed and points of contact between the clients and the health care company . To validate our Customer Journey Map we interviewed a few clients beforehand . Since we also wanted the clients to discuss solutions for the problems they were going to introduce , we prepared some “ Solution Cards ” , visual paper cards describing / showing solutions based on the problems we thought they would say . More than testing solutions the goal was to use the cards to foster the creativity of the clients attending the workshops so they could ideate more solutions . Now let ’s go to the workshops . We invited around 15 clients for each of the workshops and divided them into tables of 5 - 6 people based on the profile of the companies they represented . We conducted five workshops . For each table we gave a poster size paper with the journey and told the story we mapped so they could relate to it and then we asked - “ What are the moments where you are most satisfied and what are the moments that you are unhappy and why ? ” The participants wrote their opinion on post it papers and glued them bellow the moment they were referring to . After we did that for a while we asked them to choose the top 3 satisfying moments and unsatisfying moments , we wanted to see what really bothered them and what made them really happy , we called it the moments of truth . After that , we changed to the second dynamic of the workshop where we showed solutions to the complaints of the clients and asked them to rank it form “ I did n’t like this , it ’s not useful ” to “ Wow ! This is amazing ” . After we presented all our solutions , we asked the participants “ Based on your problems and on the solutions we showed you , what is still missing that could improve your experience with the product ? ” – We asked them to write it down or draw it on blank solution cards we provided them . Insight & Approach What I have learned after conducting these workshops is that we always have to make the material as easy as possible for the participants to understand and also to create a very light environment for them to feel free to share their thoughts . Sharing is the key word in such an event , if they do not share nothing happens ; you want them to interact and not feel afraid of saying something that does not make sense . I learned that the first step for these workshops is to have a good activity in the first minutes to break the ice and create this collaborative environment . Because it did n’t work well , we changed the icebreaker activity from the first workshop to the others , and the dynamic completely changed , the results improved a lot . I saw that visualization is very good because people are more willing to look and debate pictures or illustrations about something you are trying to show rather than reading a lot of text . Next time I will reduce the amount of text in the Customer Journey even more . For example , in this workshop , we wrote down the activities clients performed during the journey and few people really read them . Next time I will illustrate all the activities with icons and other images , which will better capture their attention and improve the flow of the discussion . ### Output:

16622

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge After three years of training in Transactional Analysis ( TA ) , a psychological theory about human personality and interpersonal communication , I was asked to give a lecture on the use of TA concepts in a change management process . The state - of - the - art model for change management is the Kotter 8 - step model . I wanted to show how concepts of TA can be used as tools for this leading change approach . In order to be able to accomplish this task , I not only had to look at the theories of TA , but also explain a new model . This led to the following challenge : How could I , despite a lot of theory , convey the message that change management is an exciting field ? Selection I have chosen the method of storytelling , because stories often tell about transformation and can therefore become the driving force for change processes . This is also confirmed by Alexander Garcia in the video sequence of storytelling . He quotes : " Storytelling is the difference between solving a problem and creating a cause . A cause is something that ignites people , and unites people . " A good story can therefore invite the participants to reflect on their own role and attitude in the change process . Stories also connect on a human level and address emotions . Communicating an essential message through a story is far more effective than listing to data and facts . Because we remember information that is embedded in a story after we have long forgotten the lists and numbers . Application After some discarded ideas I remembered the penguin story of J. Kotter . With this parable , a complex topic like change management has been transformed into a simple story that is understandable for everyone . I use this parable for my storytelling . I shortened it a lot and recounted it in my own words , combining the concepts of TA with it in each case . The challenge was that I could not tell the story in one take . I had to interrupt the story in order to work with the appropriate TA concepts for that sequence . I solved this by establishing a corner in the room , where I moved to when I was telling the story . This made it clear to the audience what role I was in at the moment and gave them enough time to understand the transition . I received the most beautiful compliment from a listener who explained that she had only chosen my teaching sequence out of courtesy and had prepared herself for a rather boring hour . But as she said , the time had passed in a flash and the subject of change had inspired her . Insight Initially it takes courage to convey a business topic with a story . But it 's worth it . We inhibit ourselves , because when we think of stories we think of entertainment . A normal story primarily wants to entertain , but stories in business want to transport a central message . This means not only passing on information , but also involving and motivating the audience . Approach The Design Thinking method gives me the confidence and serenity to not only continue using storytelling in presentations , but also to clarify my point of view in meetings with a story . Sometimes this can lead the other person to connect with me and suddenly want to learn more about my point of view .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge After three years of training in Transactional Analysis ( TA ) , a psychological theory about human personality and interpersonal communication , I was asked to give a lecture on the use of TA concepts in a change management process . The state - of - the - art model for change management is the Kotter 8 - step model . I wanted to show how concepts of TA can be used as tools for this leading change approach . In order to be able to accomplish this task , I not only had to look at the theories of TA , but also explain a new model . This led to the following challenge : How could I , despite a lot of theory , convey the message that change management is an exciting field ? Selection I have chosen the method of storytelling , because stories often tell about transformation and can therefore become the driving force for change processes . This is also confirmed by Alexander Garcia in the video sequence of storytelling . He quotes : " Storytelling is the difference between solving a problem and creating a cause . A cause is something that ignites people , and unites people . " A good story can therefore invite the participants to reflect on their own role and attitude in the change process . Stories also connect on a human level and address emotions . Communicating an essential message through a story is far more effective than listing to data and facts . Because we remember information that is embedded in a story after we have long forgotten the lists and numbers . Application After some discarded ideas I remembered the penguin story of J. Kotter . With this parable , a complex topic like change management has been transformed into a simple story that is understandable for everyone . I use this parable for my storytelling . I shortened it a lot and recounted it in my own words , combining the concepts of TA with it in each case . The challenge was that I could not tell the story in one take . I had to interrupt the story in order to work with the appropriate TA concepts for that sequence . I solved this by establishing a corner in the room , where I moved to when I was telling the story . This made it clear to the audience what role I was in at the moment and gave them enough time to understand the transition . I received the most beautiful compliment from a listener who explained that she had only chosen my teaching sequence out of courtesy and had prepared herself for a rather boring hour . But as she said , the time had passed in a flash and the subject of change had inspired her . Insight Initially it takes courage to convey a business topic with a story . But it 's worth it . We inhibit ourselves , because when we think of stories we think of entertainment . A normal story primarily wants to entertain , but stories in business want to transport a central message . This means not only passing on information , but also involving and motivating the audience . Approach The Design Thinking method gives me the confidence and serenity to not only continue using storytelling in presentations , but also to clarify my point of view in meetings with a story . Sometimes this can lead the other person to connect with me and suddenly want to learn more about my point of view . ### Output:

14102

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Mind Mapping Challenge Being working in the training department in a construction company , I was assigned to handle training project which is to teach interpersonal skills based on DISC behavior profile ( a very popular assessment tool ) to 220 construction workers . For the office staff , they will attend 3 hours training with mini lecture , assessment and exercises . However , the construction workers are really “ different ” from office staff . Technically , the construction workers can only allow lunch time ( around 1 hour ) to attend training . Also , those construction workers were located in more than 10 different locations . It was difficult to gather them together . Our time constraint is to complete the training project by end of December 2016 . Selection I have selected mind mapping in the first phase of design thinking process because I have evaluated the benefits of using it . First , mind mapping helps to discover the patterns and insights in a large amount of ideas . Secondly , mind mapping is more intuitive , creative and visual which is easier to simulate ideas . Moreover , the whole team can participate in generating ideas in an equal way . Everyone has the chance to voice out . Application I took the role as facilitator . Before I started the process , I announced different rules . The core rule was to respect other ideas and not to judge the ideas during the generating process . Also , I invited all the participants to give high - five to each participant to show their willingness to follow the rules and to set an encouraging atmosphere . For the environment , I haven written the discussion topic on the white board and prepared many sticky notes with different color and different shapes which already helped to stimulate different ideas . Then the sharing started . I invited everyone ready to start with the theme sharing his or her sticky notes related to that theme . Then put these on the white board or whatever so that the whole team can see them . I helped to the team member adding their sticky notes that are related to that same or similar idea . The next team member does the same . Then a second team member will suggest another theme , and so forth , until all the sticky notes are on the white board . I wrote some statements on large sticky notes and placed them on top of the appropriate sticky note group . Our participants can associate the connections between different clusters . For some ideas that I can not be categorized or seem “ not related or useful ” , I stuck the notes aside . They may work their way in later . Not to miss any potential ideas ! Insight The biggest insight was the large amount of ideas . Out of our expectation , the ideas were so all rounded . It was not just to tackle our challenge . We also collected ideas on how to implement the training projects and also how to measure the effectiveness . It enriched the depth of our project . It helped us to move one step forward to prepare more comprehensive implementation plan . Another insight was the ideas ( stick notes ) were organized with different category with heading or key sentence . All our ideas were contributing a “ big ” picture . Every team have equal chance to voice out . A very interactive way to exchange of ideas ! Approach Mind mapping was a great tool to map the ideas from mind . It was simple and easy to use . Every participant has the chance to present their ideas in a friendly and non- judgmental environment . Every participant has tasted the benefits with huge amount of ideas contributing to a big picture . Next time , I will recommend our participants to the construction site to complete the empathy map ( e.g. see , listen … . ) so we understood our targets more . I will expect more high - quality ideas . In short , mind mapping is already a great tool to use . It is so powerful and flexible that it can be combined with other tools to use together . I felt good to have more tools in my pocket . Thank you !

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Mind Mapping Challenge Being working in the training department in a construction company , I was assigned to handle training project which is to teach interpersonal skills based on DISC behavior profile ( a very popular assessment tool ) to 220 construction workers . For the office staff , they will attend 3 hours training with mini lecture , assessment and exercises . However , the construction workers are really “ different ” from office staff . Technically , the construction workers can only allow lunch time ( around 1 hour ) to attend training . Also , those construction workers were located in more than 10 different locations . It was difficult to gather them together . Our time constraint is to complete the training project by end of December 2016 . Selection I have selected mind mapping in the first phase of design thinking process because I have evaluated the benefits of using it . First , mind mapping helps to discover the patterns and insights in a large amount of ideas . Secondly , mind mapping is more intuitive , creative and visual which is easier to simulate ideas . Moreover , the whole team can participate in generating ideas in an equal way . Everyone has the chance to voice out . Application I took the role as facilitator . Before I started the process , I announced different rules . The core rule was to respect other ideas and not to judge the ideas during the generating process . Also , I invited all the participants to give high - five to each participant to show their willingness to follow the rules and to set an encouraging atmosphere . For the environment , I haven written the discussion topic on the white board and prepared many sticky notes with different color and different shapes which already helped to stimulate different ideas . Then the sharing started . I invited everyone ready to start with the theme sharing his or her sticky notes related to that theme . Then put these on the white board or whatever so that the whole team can see them . I helped to the team member adding their sticky notes that are related to that same or similar idea . The next team member does the same . Then a second team member will suggest another theme , and so forth , until all the sticky notes are on the white board . I wrote some statements on large sticky notes and placed them on top of the appropriate sticky note group . Our participants can associate the connections between different clusters . For some ideas that I can not be categorized or seem “ not related or useful ” , I stuck the notes aside . They may work their way in later . Not to miss any potential ideas ! Insight The biggest insight was the large amount of ideas . Out of our expectation , the ideas were so all rounded . It was not just to tackle our challenge . We also collected ideas on how to implement the training projects and also how to measure the effectiveness . It enriched the depth of our project . It helped us to move one step forward to prepare more comprehensive implementation plan . Another insight was the ideas ( stick notes ) were organized with different category with heading or key sentence . All our ideas were contributing a “ big ” picture . Every team have equal chance to voice out . A very interactive way to exchange of ideas ! Approach Mind mapping was a great tool to map the ideas from mind . It was simple and easy to use . Every participant has the chance to present their ideas in a friendly and non- judgmental environment . Every participant has tasted the benefits with huge amount of ideas contributing to a big picture . Next time , I will recommend our participants to the construction site to complete the empathy map ( e.g. see , listen … . ) so we understood our targets more . I will expect more high - quality ideas . In short , mind mapping is already a great tool to use . It is so powerful and flexible that it can be combined with other tools to use together . I felt good to have more tools in my pocket . Thank you ! ### Output:

12701

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Teresa ’s Reflection- Mind Mapping Challenge I work as an intern in the human resources department of a startup company . Our team plans to implement a project that would improve employer branding strategies . Employer branding is how the company is viewed by employees , in other words , it is about how to market the company to desired job seekers . A positive employer brand is very critical in the increasingly competitive job market nowadays because hiring and retaining the best employees could be challenging and costly . Our team wants to attract senior talents in specific fields through this project to improve the recruitment difficulties in these specific departments , and we decided to mind mapping for clarifying the design criteria before brainstorming the “ how - to ” ideas . The challenge of mind mapping is that we do not have much budget to invite lots of stakeholders . Moreover , this is also our team ’s first time trying mind mapping and none of us has experience of it , so we might encounter some problems due to unfamiliarity . Selection Our team has gained much information including company values and culture , location and facilities , overall compensation , management style , and so on . Therefore , we need to organize the data properly and find out the crucial design criteria before brainstorming , that is why I chose mind mapping tool . At this point , my team decided to invite 15 senior talents of specific fields from inside or outside the company to a meeting , and all of them are our target audience for recruitment . Our team decided to mind mapping with post - it notes . We explained the data we have first , and gave each participant a stack of sticky posts , and ask everyone to note on separate sticky posts any item they believe could inform ideas . The reason why I chose post - it notes for mind mapping is that participants are able to classify ideas by different colors notes , moreover , everyone can see each other ’s posts easily and stimulate more ideas . I will explain more about how we apply it in the next part . Application Our team conducted mind mapping step by step . As mentioned above , we first illustrated our data and then asked the participants to write down their thoughts on sticky posts . In particular , this activity was limited in time for promoting senses of urgency in order to encourage sharing every thought rather than carefully measure each idea . After that , participants started with only one theme at a time , presenting related sticky posts on a board while others who had thoughts related to the theme could stick the posts nearby . Then moved on to another theme , and so forth , until everyone stuck their posts on the board . Next , we led the participants to identify the meaningful insights behind their observations by discussing and asking questions . They were also asked to note the connections between each theme or insight to find the core insights . Last , it is our team 's work to grasp the design criteria , and we did understand some important conditions that our method for improving employer branding must satisfy . For instance , our method will have to be shown on websites that most of our target talents constantly review rather than popular social media . Insight & Approach What I learned from mind mapping with my team is that this really allows us to stay on the “ what is ” and clarify before generating innovative ideas , and we could listen to different perspectives of participants from diverse backgrounds . Mind mapping also avoids us from starting the solution - generating process and judging others ' ideas at the beginning , which often clutters the entire discussion . Although it is an effective tool to use on looking for design criteria for startup companies , we do come across some messy situations while mind mapping , perhaps teams who try to mind map have the same problems at first . Since the participants are senior talents , some of them are managements , I found that they usually rush to draw conclusions and possible solutions . Another relative situation I found was that some interesting thoughts were not expressed at first because participants thought they were not 100 % related to the theme , and they were afraid that people might question their abilities . These conditions might be due to the negative experience of traditional meetings , people just jump to conclusions and start looking for direct solutions , which makes it hard to see other possibilities . To solve the problems , I tried to encourage everyone to stay on mind mapping , and do n’t rush to generate solutions and draw conclusions . This also made me realize that mind mapping is easier said than done , and it needs lots of practice to subvert the traditional thinking mode .

EMAIL: ID_NUM: NAME_STUDENT: Teresa PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Teresa ’s Reflection- Mind Mapping Challenge I work as an intern in the human resources department of a startup company . Our team plans to implement a project that would improve employer branding strategies . Employer branding is how the company is viewed by employees , in other words , it is about how to market the company to desired job seekers . A positive employer brand is very critical in the increasingly competitive job market nowadays because hiring and retaining the best employees could be challenging and costly . Our team wants to attract senior talents in specific fields through this project to improve the recruitment difficulties in these specific departments , and we decided to mind mapping for clarifying the design criteria before brainstorming the “ how - to ” ideas . The challenge of mind mapping is that we do not have much budget to invite lots of stakeholders . Moreover , this is also our team ’s first time trying mind mapping and none of us has experience of it , so we might encounter some problems due to unfamiliarity . Selection Our team has gained much information including company values and culture , location and facilities , overall compensation , management style , and so on . Therefore , we need to organize the data properly and find out the crucial design criteria before brainstorming , that is why I chose mind mapping tool . At this point , my team decided to invite 15 senior talents of specific fields from inside or outside the company to a meeting , and all of them are our target audience for recruitment . Our team decided to mind mapping with post - it notes . We explained the data we have first , and gave each participant a stack of sticky posts , and ask everyone to note on separate sticky posts any item they believe could inform ideas . The reason why I chose post - it notes for mind mapping is that participants are able to classify ideas by different colors notes , moreover , everyone can see each other ’s posts easily and stimulate more ideas . I will explain more about how we apply it in the next part . Application Our team conducted mind mapping step by step . As mentioned above , we first illustrated our data and then asked the participants to write down their thoughts on sticky posts . In particular , this activity was limited in time for promoting senses of urgency in order to encourage sharing every thought rather than carefully measure each idea . After that , participants started with only one theme at a time , presenting related sticky posts on a board while others who had thoughts related to the theme could stick the posts nearby . Then moved on to another theme , and so forth , until everyone stuck their posts on the board . Next , we led the participants to identify the meaningful insights behind their observations by discussing and asking questions . They were also asked to note the connections between each theme or insight to find the core insights . Last , it is our team 's work to grasp the design criteria , and we did understand some important conditions that our method for improving employer branding must satisfy . For instance , our method will have to be shown on websites that most of our target talents constantly review rather than popular social media . Insight & Approach What I learned from mind mapping with my team is that this really allows us to stay on the “ what is ” and clarify before generating innovative ideas , and we could listen to different perspectives of participants from diverse backgrounds . Mind mapping also avoids us from starting the solution - generating process and judging others ' ideas at the beginning , which often clutters the entire discussion . Although it is an effective tool to use on looking for design criteria for startup companies , we do come across some messy situations while mind mapping , perhaps teams who try to mind map have the same problems at first . Since the participants are senior talents , some of them are managements , I found that they usually rush to draw conclusions and possible solutions . Another relative situation I found was that some interesting thoughts were not expressed at first because participants thought they were not 100 % related to the theme , and they were afraid that people might question their abilities . These conditions might be due to the negative experience of traditional meetings , people just jump to conclusions and start looking for direct solutions , which makes it hard to see other possibilities . To solve the problems , I tried to encourage everyone to stay on mind mapping , and do n’t rush to generate solutions and draw conclusions . This also made me realize that mind mapping is easier said than done , and it needs lots of practice to subvert the traditional thinking mode . ### Output:

4816

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenge : Story telling lets people feel more protected and gives them a sense of feeling of strength .I manage a cafe which serves people pan Asian food , one thing about restaurants is that we have to keep restructuring it according to the changes in the society and peoples likes if not we would be under a loss and would have to shut down .The problem we faced was that our cafe began looking less attractive our dishes tasted pretty fine but our presentation was not up to the mark and we had the same menu from the past few years . Our customers were mostly middle - aged and youngsters were not attracted to our restaurant we wanted more focus on youngsters which would increase the market for our cafe . Selection : The tool I selected to improve my Cafe was storytelling .Most of our employees were glued to a very routine type of working where they felt very demotivated and bored .I wanted them to explore the creativity in their field which would help our cafe hence I called for an interactive session to explain why our cafe was falling apart . I felt storytelling would be apt and it would motivate the employees and chefs to work better and hence I chose a very deep story . Storytelling is a way of sharing experiences or stories or incidents which would bring a positive a positive change in the minds of the employees and the chefs and also lets the other people interact and release their personal emotions and feelings .Storytelling helps people to get a close connect and brings the problems people are facing to the spotlight and what people need .Storytelling helps us realise what the actual problem is and how we would improve it it also helps us view things from the mind of another person . Storytelling also gives us the chance to see things from another person ’s point of view and what he feels . Application : I conducted an interactive session and narrated an emotional story about the growth of a restaurant in London from its downfall . I told them that the real owners of the cafe were the employees and the chefs and it was not the people who invested .The only reason the cafe stood still and strong was merely their hard work and how important their presence was and we had a very interactive session where employees spoke about what majorly affected them and why they were not able to give the best , I also let people talk about what was affecting them for example : a personal problem and what was stopping them from being creative . Insight&Approach : It was unbelievable how creative everyone were , there was so much talent hid in each of them which was exposed through the story telling .Most of the chefs and workers were young and alone they felt they were working for someone else and it was n’t their own restaurant to give their best efforts . Infact two of our employees had lost their families in a flood . I interacted and motivated them to give their best and that it would help them and our cafe to grow better .The passion in them was still alive design thinking helps me see things from through others . People got to know each other better through the storytelling tool there was too much agony hid which was healed a bit through storytelling as they had a better relationship with their coworkers which in return helped the cafe and let them put their best hand forward . Organisation : I narrated the story of the two people who lost their families during the flood which brought a very sense of emotion in everyone ’s hearts where all the employees started interacting better they started talking to each other also the story of the growth of the restaurant in London brought a positive change in a cafe and it within a week we could implement a new system with new menus new interiors and new dishes were on the table .Storytelling is such a powerful tool where it let people bring out the hidden talents in them it also let me realise how other people were facing problems which nobody realised and how one persons problem can bring a huge impact in the entire restaurant .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenge : Story telling lets people feel more protected and gives them a sense of feeling of strength .I manage a cafe which serves people pan Asian food , one thing about restaurants is that we have to keep restructuring it according to the changes in the society and peoples likes if not we would be under a loss and would have to shut down .The problem we faced was that our cafe began looking less attractive our dishes tasted pretty fine but our presentation was not up to the mark and we had the same menu from the past few years . Our customers were mostly middle - aged and youngsters were not attracted to our restaurant we wanted more focus on youngsters which would increase the market for our cafe . Selection : The tool I selected to improve my Cafe was storytelling .Most of our employees were glued to a very routine type of working where they felt very demotivated and bored .I wanted them to explore the creativity in their field which would help our cafe hence I called for an interactive session to explain why our cafe was falling apart . I felt storytelling would be apt and it would motivate the employees and chefs to work better and hence I chose a very deep story . Storytelling is a way of sharing experiences or stories or incidents which would bring a positive a positive change in the minds of the employees and the chefs and also lets the other people interact and release their personal emotions and feelings .Storytelling helps people to get a close connect and brings the problems people are facing to the spotlight and what people need .Storytelling helps us realise what the actual problem is and how we would improve it it also helps us view things from the mind of another person . Storytelling also gives us the chance to see things from another person ’s point of view and what he feels . Application : I conducted an interactive session and narrated an emotional story about the growth of a restaurant in London from its downfall . I told them that the real owners of the cafe were the employees and the chefs and it was not the people who invested .The only reason the cafe stood still and strong was merely their hard work and how important their presence was and we had a very interactive session where employees spoke about what majorly affected them and why they were not able to give the best , I also let people talk about what was affecting them for example : a personal problem and what was stopping them from being creative . Insight&Approach : It was unbelievable how creative everyone were , there was so much talent hid in each of them which was exposed through the story telling .Most of the chefs and workers were young and alone they felt they were working for someone else and it was n’t their own restaurant to give their best efforts . Infact two of our employees had lost their families in a flood . I interacted and motivated them to give their best and that it would help them and our cafe to grow better .The passion in them was still alive design thinking helps me see things from through others . People got to know each other better through the storytelling tool there was too much agony hid which was healed a bit through storytelling as they had a better relationship with their coworkers which in return helped the cafe and let them put their best hand forward . Organisation : I narrated the story of the two people who lost their families during the flood which brought a very sense of emotion in everyone ’s hearts where all the employees started interacting better they started talking to each other also the story of the growth of the restaurant in London brought a positive change in a cafe and it within a week we could implement a new system with new menus new interiors and new dishes were on the table .Storytelling is such a powerful tool where it let people bring out the hidden talents in them it also let me realise how other people were facing problems which nobody realised and how one persons problem can bring a huge impact in the entire restaurant . ### Output:

11990

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I serve as Director of Product Design at a nonprofit company that provides leadership development for school leaders . Our programming is traditionally offered in person but since COVID- 19 , we have had to rapidly and strategically transition our programming to be 100 % online . One of our concerns based on previous feedback on our Learning Management System was that we would run the risk of offering a quickly created yet boring online learning experience . We have previously learned through participant feedback that our LMS was not user - friendly and not engaging . So we wanted to take the opportunity to test out something outside of our comfort zone with a series of “ fun and engaging ” online activities that would be highly relevant and related to the focus of program learning but also allow for some joy and fun . Specifically , I wanted to isolate one interactive activity that we could include on our LMS home page . Personally speaking , there was also a challenge for myself in creating the internal buy - in for any such projects as our organization tends to be very conservative on the risk - taking scale , so I needed to be very thoughtful about what I suggested , to whom and how . Selection : I selected Storytelling as the basis for designing a new tool that would speak to the hearts of our participants . The video in the course alluded to some of the very same reasons that I chose Storytelling … it makes the learning more relevant and real and less abstract at the strategic level . Storytelling is also a great technique to use for online learning because it demonstrates how the learning comes alive in real life and brings “ color ” ( I think this was the word used in the video in the course ) to learning that is otherwise theoretical . I considered multiple options : a written case study ; a video interview ; a podcast style discussion infused with stories ; and other possible ways to weave Storytelling into the learning . While we actually ended up using multiple ideas in multiple ways ( video interviews and a podcast on our web site , for example ) , we decided on one particular idea for the LMS home page . ( See next section . ) Application : We decided on a Leadership Superhero Quiz . The quiz was designed based on our organization ’s 5 levers of personal leadership . We turned each lever into a Superhero character , and had a graphic artist design the five Superheroes . We created a quiz that asked participants to answer a series of questions which would then result in “ Which Leadership Superhero are you ? ” and a description of ( and superpowers ) of the resulting character . This approach appealed to our participants ’ sense of self - discovery and was intended to bring some fun and joy to an otherwise predictable and stale online learning experience . We piloted the quiz internally first ( yes , pilot , not learning launch ! ) in order to get feedback from our internal staff on how our participants might respond to the quiz . We “ tweaked ” it then rolled out organization - wide while launching with our program participants . The quiz was also rolled out via our blog . Insight : The main insight I personally gleaned was just how risk averse our organization is . I could not believe the levels of approval and discussion that I had to go through to get the concept and final quiz approved . Regarding the tool itself , our Evaluation Team did not implement any measure to get specific feedback on the Quiz , despite my encouragement that we consider testing with a group of participants first and/or soliciting explicit feedback on the Quiz . I would also say that while we used characters for the quiz , we missed an opportunity to use Storytelling more broadly by applying plot and character development / arc . The characters themselves were rich and juicy , but there lacked an actual beginning , middle , and end to the experience . Approach : Knowing what I know now , I will get a long head start on any future ideas that might break our traditional mold , in the understanding that organizational readiness is low for anything even remotely resembling innovation . I have been planning accordingly for the extensive socialization and approvals required to pull even a small tool like this off . I would also say that as stated above I would implement the full range of what Storytelling has to offer beyond just character : plot , theme , conflict , moral of story , character arc , etc .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I serve as Director of Product Design at a nonprofit company that provides leadership development for school leaders . Our programming is traditionally offered in person but since COVID- 19 , we have had to rapidly and strategically transition our programming to be 100 % online . One of our concerns based on previous feedback on our Learning Management System was that we would run the risk of offering a quickly created yet boring online learning experience . We have previously learned through participant feedback that our LMS was not user - friendly and not engaging . So we wanted to take the opportunity to test out something outside of our comfort zone with a series of “ fun and engaging ” online activities that would be highly relevant and related to the focus of program learning but also allow for some joy and fun . Specifically , I wanted to isolate one interactive activity that we could include on our LMS home page . Personally speaking , there was also a challenge for myself in creating the internal buy - in for any such projects as our organization tends to be very conservative on the risk - taking scale , so I needed to be very thoughtful about what I suggested , to whom and how . Selection : I selected Storytelling as the basis for designing a new tool that would speak to the hearts of our participants . The video in the course alluded to some of the very same reasons that I chose Storytelling … it makes the learning more relevant and real and less abstract at the strategic level . Storytelling is also a great technique to use for online learning because it demonstrates how the learning comes alive in real life and brings “ color ” ( I think this was the word used in the video in the course ) to learning that is otherwise theoretical . I considered multiple options : a written case study ; a video interview ; a podcast style discussion infused with stories ; and other possible ways to weave Storytelling into the learning . While we actually ended up using multiple ideas in multiple ways ( video interviews and a podcast on our web site , for example ) , we decided on one particular idea for the LMS home page . ( See next section . ) Application : We decided on a Leadership Superhero Quiz . The quiz was designed based on our organization ’s 5 levers of personal leadership . We turned each lever into a Superhero character , and had a graphic artist design the five Superheroes . We created a quiz that asked participants to answer a series of questions which would then result in “ Which Leadership Superhero are you ? ” and a description of ( and superpowers ) of the resulting character . This approach appealed to our participants ’ sense of self - discovery and was intended to bring some fun and joy to an otherwise predictable and stale online learning experience . We piloted the quiz internally first ( yes , pilot , not learning launch ! ) in order to get feedback from our internal staff on how our participants might respond to the quiz . We “ tweaked ” it then rolled out organization - wide while launching with our program participants . The quiz was also rolled out via our blog . Insight : The main insight I personally gleaned was just how risk averse our organization is . I could not believe the levels of approval and discussion that I had to go through to get the concept and final quiz approved . Regarding the tool itself , our Evaluation Team did not implement any measure to get specific feedback on the Quiz , despite my encouragement that we consider testing with a group of participants first and/or soliciting explicit feedback on the Quiz . I would also say that while we used characters for the quiz , we missed an opportunity to use Storytelling more broadly by applying plot and character development / arc . The characters themselves were rich and juicy , but there lacked an actual beginning , middle , and end to the experience . Approach : Knowing what I know now , I will get a long head start on any future ideas that might break our traditional mold , in the understanding that organizational readiness is low for anything even remotely resembling innovation . I have been planning accordingly for the extensive socialization and approvals required to pull even a small tool like this off . I would also say that as stated above I would implement the full range of what Storytelling has to offer beyond just character : plot , theme , conflict , moral of story , character arc , etc . ### Output:

17925

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

REFLECTION- STORYTELLING CHALLENGE The first tool I used was the tool of storytelling . It takes years to study and pratice Design Thinking , but for some it is natural . A team of me and my friends started a venture called Little big Stories , and we were looking at how to essentially coach storytelling at Little Big Stories . There were various people trying to codify things and put them into decks , but it did n’t seem to be getting traction . We wanted to do something experiential , to give people the experience of developing and presenting a story in hopes they would become advocates of storytelling . We started doing events in many parts of Pune city in the state of Maharashtra , India . Tim Brown in his “ Change by Design ” book mentions the fact that “ we mostly rely on stories to put out ideas into context and give them meaning . Without a story , many ideas fade along the way , products do n’t succeed , brands fail , and people are forgotten . Stories and storytelling is what we create and do everyday . From telling your loved ones how was your day , to telling your project manager how to move forward with a project , everything we say needs to have a story behind , so it can be understood and remembered . SELECTION We initially got people to tell stories from their own lives . We wanted to take people away from the professional mode of storytelling . We had this concern that people in Little Big Stories projects felt the work was so important they had to tell the stories a formal way . We deliberately got people telling stories about their lives , but coached them through a structured process on how to tell those stories . The idea was there would be a transference effect going back to their working life ; they ’d have this experience of how to develop a compelling story . It was a rewarding process because we had these events where people surprised themselves with how good a story they could tell , and we had this unforeseen effect that Little big stories people telling their life stories brought everyone together in a new way . It was like , I ’ve been working with you this whole time and I never knew that about you . It worked as a cultural bonding and was really gratifying . Stories can help activate a sense of purpose by really connecting you to the person you ’re creating the product for . APPLICATION Through stories we move people , we convince them to support our ideas , we encourage them to spread our message . We have developed many ways over the years on how to deliver our stories : from books to movies , to coffee - talks and social media ; storytelling is what sets us apart from other species and makes us human . Storytelling is fundamentally a subtractive medium . A good story is about reducing down to the essence . We can use the analogy of the stars . If you look at a sky full of stars , you ca n’t make sense of it . If you take a few stars , link them together and make a constellation , now you ’ve got a cool picture of a bear and that ’s memorable . It ’s the same with storytelling , you need to reduce it down to something essential that people can engage with . INSIGHT For this reason , Brands rely so much on storytelling . As an example , in any perfume commercial , the viewer gets plunged into heavenly world in which one gets superpowers and can achieve anything . The brand tells a story about how the buyer feels and how their life will change if they buy the product . “ Stories reinforce the emotional reasons ” and that is why we remember , and we pass it on to other people . Stories are crucial for brands because they are a powerful tool to make a significant impact . We were trying to do education in disguise ; it was kind of sneaky . What seemed really fun and human , actually had an education component . The surprise was the effect of the stories , it was like an exercise in people bringing their whole self to work , and everyone responded in a terrifically positive way . There ’s something really interesting happening in education . We tell ourselves a myth about beating creativity out of kids — that kids are really creative and by the time we become adults , we stop being creative . I do n’t think we beat it out of kids . I think it ’s more subtle , that kids abandon creativity because it does n’t give the quick reward other behaviors do . In the same way they abandon carrots because Cheetos are more fun , or they abandon wooden toys because Call of Duty is more fun . If you look at how the brain works , we ’re wired for rewards . Extrinsic rewards are attractive to kids , and creativity falls by the wayside because it ’s actually an intrinsic reward . APPROACH People should now recognize storytelling as a design discipline in its own right . Even though storytelling is as old as time , it is still the most common activity we do every day . Therefore , this ability that makes us unique is at core of innovation process and problem solving , and hence the key element in Design Thinking .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: REFLECTION- STORYTELLING CHALLENGE The first tool I used was the tool of storytelling . It takes years to study and pratice Design Thinking , but for some it is natural . A team of me and my friends started a venture called Little big Stories , and we were looking at how to essentially coach storytelling at Little Big Stories . There were various people trying to codify things and put them into decks , but it did n’t seem to be getting traction . We wanted to do something experiential , to give people the experience of developing and presenting a story in hopes they would become advocates of storytelling . We started doing events in many parts of Pune city in the state of Maharashtra , India . Tim Brown in his “ Change by Design ” book mentions the fact that “ we mostly rely on stories to put out ideas into context and give them meaning . Without a story , many ideas fade along the way , products do n’t succeed , brands fail , and people are forgotten . Stories and storytelling is what we create and do everyday . From telling your loved ones how was your day , to telling your project manager how to move forward with a project , everything we say needs to have a story behind , so it can be understood and remembered . SELECTION We initially got people to tell stories from their own lives . We wanted to take people away from the professional mode of storytelling . We had this concern that people in Little Big Stories projects felt the work was so important they had to tell the stories a formal way . We deliberately got people telling stories about their lives , but coached them through a structured process on how to tell those stories . The idea was there would be a transference effect going back to their working life ; they ’d have this experience of how to develop a compelling story . It was a rewarding process because we had these events where people surprised themselves with how good a story they could tell , and we had this unforeseen effect that Little big stories people telling their life stories brought everyone together in a new way . It was like , I ’ve been working with you this whole time and I never knew that about you . It worked as a cultural bonding and was really gratifying . Stories can help activate a sense of purpose by really connecting you to the person you ’re creating the product for . APPLICATION Through stories we move people , we convince them to support our ideas , we encourage them to spread our message . We have developed many ways over the years on how to deliver our stories : from books to movies , to coffee - talks and social media ; storytelling is what sets us apart from other species and makes us human . Storytelling is fundamentally a subtractive medium . A good story is about reducing down to the essence . We can use the analogy of the stars . If you look at a sky full of stars , you ca n’t make sense of it . If you take a few stars , link them together and make a constellation , now you ’ve got a cool picture of a bear and that ’s memorable . It ’s the same with storytelling , you need to reduce it down to something essential that people can engage with . INSIGHT For this reason , Brands rely so much on storytelling . As an example , in any perfume commercial , the viewer gets plunged into heavenly world in which one gets superpowers and can achieve anything . The brand tells a story about how the buyer feels and how their life will change if they buy the product . “ Stories reinforce the emotional reasons ” and that is why we remember , and we pass it on to other people . Stories are crucial for brands because they are a powerful tool to make a significant impact . We were trying to do education in disguise ; it was kind of sneaky . What seemed really fun and human , actually had an education component . The surprise was the effect of the stories , it was like an exercise in people bringing their whole self to work , and everyone responded in a terrifically positive way . There ’s something really interesting happening in education . We tell ourselves a myth about beating creativity out of kids — that kids are really creative and by the time we become adults , we stop being creative . I do n’t think we beat it out of kids . I think it ’s more subtle , that kids abandon creativity because it does n’t give the quick reward other behaviors do . In the same way they abandon carrots because Cheetos are more fun , or they abandon wooden toys because Call of Duty is more fun . If you look at how the brain works , we ’re wired for rewards . Extrinsic rewards are attractive to kids , and creativity falls by the wayside because it ’s actually an intrinsic reward . APPROACH People should now recognize storytelling as a design discipline in its own right . Even though storytelling is as old as time , it is still the most common activity we do every day . Therefore , this ability that makes us unique is at core of innovation process and problem solving , and hence the key element in Design Thinking . ### Output:

13661

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection on Learning Launch Tool Challenge : I work in communications & marketing for a business - to - business company . At the start of the year , I was tasked to revamp our company ’s intranet website , either by upgrading our existing one or buying a third - party software . Our existing intranet is a legacy , self - proprietary software with inadequate technologies to support telecommuting , file - hosting , and real - time communications , mostly due to lack of internal resources ( i.e. , IT manpower ) . Employee use of the intranet was therefore low , with only 43 percent of employees accessing it at least once a week . To solve the challenge , we wanted to increase this number to at least 80 percent . Selection We had previously conducted surveys among our employees to learn about what they like and dislike about the website . But by taking this Design Thinking course , I saw the opportunity to use a better framework to tackle our challenges , beginning with the idea generation process . I specifically chose the Ethnography Tool to get a feel for our stakeholders’—in this case , employees’—lives , including their problems and unarticulated needs . I believed this would widen the field of data which we have collected from the previous survey , which was limited in questions and hampered by biases in perceived challenges and ideas anyway . The Ethnography Tool would have allowed us to deconstruct those biases as well . Alas , the Covid-19 pandemic resulted in lockdown measures and restrictions , forcing the need to roll out remote work and telecommuting solutions at low - cost and immediately . Given the constraints in time and resources , I opted to switch to the Learning Launch Tool to conduct fast , cheap experiments while learning about our employees ’ intranet habits and testing our key assumptions about them from the result of our previous survey . Application As soon as our network and work - from - home ( WFH ) infrastructure was set up , we began improving on our existing intranet . ( At this point , buying a third - party software had been ruled out due to logistics and cost concerns . ) Our criteria for our solutions were that they could be implemented by two web developers , with no added cost except for internal resources . With employees scattered across several cities and regions , one of the first things we did was roll out communications - related initiatives on our intranet , including daily updates on the latest health guidelines about Covid-19 and links to trusted resources . A special Q&A section on the intranet was also created , pooling all questions and answers about the latest company policies on our work - from - home setup , as well as salaries and leaves information . To secure our files , we created a dedicated server to enable peer - to - peer file sharing so employees did not have to use external and third- party file - sharing websites , which may not be secure . We also improved our staff directory , which previously only included office phone numbers , to include their mobile phone and messaging apps information . Employees were also asked to share their stories and tips about working from home , which were posted on the website . Commenting sections and a forums section were also created to increase employee engagement . On the back end , we asked our web developers to prioritize making the website mobile - responsive . Insight The results could n’t have been any better . In the first week that these have been implemented , we recorded a 280 percent increase in page views . So far , 98 percent of employees are accessing the intranet at least every day . We realized that this was something we could have done even before the pandemic but because we were so obsessed with getting our business plan right to justify the purchase of our new intranet software , we were n’t as responsive to the current needs of our stakeholders . The existing intranet could have much earlier helped us launch small , cheap experiments to gain perspective on what would work should we go forward with the new purchase . For example , we have been asking senior management to allow employees to publish comments on posted news and announcement , but now that it has been implemented , we find that not many employees do n’t use this feature ; same with the new forums section . Thus , the Learning Launch Tool has allowed us to push through with our winning experiments ( continued internal communications push , daily important updates , lighthearted stories on colleagues , and mobile - friendly pages ) and focus less on unsuccessful ones ( forums section and to an extent , employee self - publishing in general ) . But as far as we felt that the Learning Launch Tool served us well given the circumstances which we found ourselves , it is still important that we utilize the Ethnography Tool as soon as logistics and resources allow it . This will allows us to delve deeper into our employees ’ journey and recognize their functional and emotional requirements . Maybe , we do n’t even have to buy a new intranet at all and we only need to keep improving the functionalities and user - friendliness of the existing website . Ultimately , this well help us not only come up with the best intranet solution but become a better company for our employees .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection on Learning Launch Tool Challenge : I work in communications & marketing for a business - to - business company . At the start of the year , I was tasked to revamp our company ’s intranet website , either by upgrading our existing one or buying a third - party software . Our existing intranet is a legacy , self - proprietary software with inadequate technologies to support telecommuting , file - hosting , and real - time communications , mostly due to lack of internal resources ( i.e. , IT manpower ) . Employee use of the intranet was therefore low , with only 43 percent of employees accessing it at least once a week . To solve the challenge , we wanted to increase this number to at least 80 percent . Selection We had previously conducted surveys among our employees to learn about what they like and dislike about the website . But by taking this Design Thinking course , I saw the opportunity to use a better framework to tackle our challenges , beginning with the idea generation process . I specifically chose the Ethnography Tool to get a feel for our stakeholders’—in this case , employees’—lives , including their problems and unarticulated needs . I believed this would widen the field of data which we have collected from the previous survey , which was limited in questions and hampered by biases in perceived challenges and ideas anyway . The Ethnography Tool would have allowed us to deconstruct those biases as well . Alas , the Covid-19 pandemic resulted in lockdown measures and restrictions , forcing the need to roll out remote work and telecommuting solutions at low - cost and immediately . Given the constraints in time and resources , I opted to switch to the Learning Launch Tool to conduct fast , cheap experiments while learning about our employees ’ intranet habits and testing our key assumptions about them from the result of our previous survey . Application As soon as our network and work - from - home ( WFH ) infrastructure was set up , we began improving on our existing intranet . ( At this point , buying a third - party software had been ruled out due to logistics and cost concerns . ) Our criteria for our solutions were that they could be implemented by two web developers , with no added cost except for internal resources . With employees scattered across several cities and regions , one of the first things we did was roll out communications - related initiatives on our intranet , including daily updates on the latest health guidelines about Covid-19 and links to trusted resources . A special Q&A section on the intranet was also created , pooling all questions and answers about the latest company policies on our work - from - home setup , as well as salaries and leaves information . To secure our files , we created a dedicated server to enable peer - to - peer file sharing so employees did not have to use external and third- party file - sharing websites , which may not be secure . We also improved our staff directory , which previously only included office phone numbers , to include their mobile phone and messaging apps information . Employees were also asked to share their stories and tips about working from home , which were posted on the website . Commenting sections and a forums section were also created to increase employee engagement . On the back end , we asked our web developers to prioritize making the website mobile - responsive . Insight The results could n’t have been any better . In the first week that these have been implemented , we recorded a 280 percent increase in page views . So far , 98 percent of employees are accessing the intranet at least every day . We realized that this was something we could have done even before the pandemic but because we were so obsessed with getting our business plan right to justify the purchase of our new intranet software , we were n’t as responsive to the current needs of our stakeholders . The existing intranet could have much earlier helped us launch small , cheap experiments to gain perspective on what would work should we go forward with the new purchase . For example , we have been asking senior management to allow employees to publish comments on posted news and announcement , but now that it has been implemented , we find that not many employees do n’t use this feature ; same with the new forums section . Thus , the Learning Launch Tool has allowed us to push through with our winning experiments ( continued internal communications push , daily important updates , lighthearted stories on colleagues , and mobile - friendly pages ) and focus less on unsuccessful ones ( forums section and to an extent , employee self - publishing in general ) . But as far as we felt that the Learning Launch Tool served us well given the circumstances which we found ourselves , it is still important that we utilize the Ethnography Tool as soon as logistics and resources allow it . This will allows us to delve deeper into our employees ’ journey and recognize their functional and emotional requirements . Maybe , we do n’t even have to buy a new intranet at all and we only need to keep improving the functionalities and user - friendliness of the existing website . Ultimately , this well help us not only come up with the best intranet solution but become a better company for our employees . ### Output:

21930

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch – Material & Labor Cost Reduction Challenge This is Fernando , earlier I was involved with many development projects in Automotive field . The organization has DTA - Sales ( Domestic tariff Area - Sales ) & Export - Sales . I have been nominated for a project titled Material cost & Labor cost reduction for DTA - Sales . The project scope includes reduce the Material cost which involves rejections , excess material consumption & Labor cost reduction which involves , labor cost resulted from rework & low efficiency . Also , the project has very limited workforce ( 4member team ) & lead time allocated was only 60days which includes our regular day to day basis routine workflow also . We will focus on what the entire organization fails concentrate / having less visibility to concentrate because of work priorities . Selection : Since there is very limited project lead time , we are ready with trying learning launching tools . As a basic thumb rule , we had started to identify fest & cheap experiments . Also , we are planning to involve Organization ’s internal customers in all our experiments & results . Application : We had started interacting with all levels in the organization & collecting data for material & labor cost variations . We had set targets for collection of inputs , analysis , presenting to management , include the inputs from management , implement the activities , forming team to sustain the implemented process . We had set our entire targets to weekly basis to have quick review & align the entire organization having the visibility . We had segregated the data to 80/20 principle & focusing on attacking 80 % cost contribute items rather than focusing 20 % least contribute item . This is based on the focus given from top management to quantity the data & qualify the data . Insight : Based on the collected data , our team designed many experiments to prove the material variation reduction in terms of rejection , excess material consumption & Labor cost reduction in terms of rework & low efficiency . Labor cost reduction experiments planned with improved process layout & resigning of bottle neck processes ( More likely be true category ) in the entire product cycle . Also many Material & Labor cost analysis drilled down into - What we know - What we do not know - What we need to know - What do we learn what we need to know In many cases , we had identified few design changes in product design to reduce material cost & resign the process to have better labor cost from current situation . After identification of key product & process activities we had finally mapped activity plan to track all experiments & their results . We had used the following structure to track the activities - Key assumptions - Who - When - Timeframe - Cost involved / Reduction Approach : After successful completion of activities our team knows the entire learning launch process also the same to be reviewed by our team further more to have better insights again which can be used for further learning launch in near future to have organization ’s success .

EMAIL: ID_NUM: NAME_STUDENT: Fernando PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch – Material & Labor Cost Reduction Challenge This is Fernando , earlier I was involved with many development projects in Automotive field . The organization has DTA - Sales ( Domestic tariff Area - Sales ) & Export - Sales . I have been nominated for a project titled Material cost & Labor cost reduction for DTA - Sales . The project scope includes reduce the Material cost which involves rejections , excess material consumption & Labor cost reduction which involves , labor cost resulted from rework & low efficiency . Also , the project has very limited workforce ( 4member team ) & lead time allocated was only 60days which includes our regular day to day basis routine workflow also . We will focus on what the entire organization fails concentrate / having less visibility to concentrate because of work priorities . Selection : Since there is very limited project lead time , we are ready with trying learning launching tools . As a basic thumb rule , we had started to identify fest & cheap experiments . Also , we are planning to involve Organization ’s internal customers in all our experiments & results . Application : We had started interacting with all levels in the organization & collecting data for material & labor cost variations . We had set targets for collection of inputs , analysis , presenting to management , include the inputs from management , implement the activities , forming team to sustain the implemented process . We had set our entire targets to weekly basis to have quick review & align the entire organization having the visibility . We had segregated the data to 80/20 principle & focusing on attacking 80 % cost contribute items rather than focusing 20 % least contribute item . This is based on the focus given from top management to quantity the data & qualify the data . Insight : Based on the collected data , our team designed many experiments to prove the material variation reduction in terms of rejection , excess material consumption & Labor cost reduction in terms of rework & low efficiency . Labor cost reduction experiments planned with improved process layout & resigning of bottle neck processes ( More likely be true category ) in the entire product cycle . Also many Material & Labor cost analysis drilled down into - What we know - What we do not know - What we need to know - What do we learn what we need to know In many cases , we had identified few design changes in product design to reduce material cost & resign the process to have better labor cost from current situation . After identification of key product & process activities we had finally mapped activity plan to track all experiments & their results . We had used the following structure to track the activities - Key assumptions - Who - When - Timeframe - Cost involved / Reduction Approach : After successful completion of activities our team knows the entire learning launch process also the same to be reviewed by our team further more to have better insights again which can be used for further learning launch in near future to have organization ’s success . ### Output:

12558

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking and Innovation   A Bike Seat Belt By , Flor Challenge and Section A Bike seat belt ? . Yes you heard that right . The challenge I have taken is usually the common struggles faced by Motor - cycle riders across the globe . I have gathered all info related to it and found that there are no possible solutions for motor - cycle riders from skidding problems , sudden brake jumps and related struggles . I mean the struggle is real ! . This can be revolutionary ad - on to a motor - bike . The tool which I have included is the Visualization Tool ​because I have done Graphic designing since a year . So I feel it is cool doing stuff such as visualizing and drawing . Application : The main idea in the process is to create a seat - belt kind of thing which provides the support to the maximum to the people who ride the motorcycle . We all know that cars have these seat belts to protect the person who is riding and people who travel along with him / her . We apply the same concept for bikes also but for a small change it would be clubbed to the legs of the person who rides the motor - bike and the person who travels along with him / her . We do n’t make a tight club with the legs of the people so that he / she does n't feel uncomfortable when driving and switching gears . The belts tighten only during application of sudden brakes . The above portrayed illustration shows how the belts are tied up with the person . The advantages of this are : 1 ) Less damage to the rider than normal skidding 2 ) Sudden application of brakes prevent flipping of the person from the bike 3 ) The belt does not hold up thighs so tight and less - expensive to implement . This can probably be designed in all bikes . The Stakeholders here would be common people , bike - riders , etc . Insight and Approach : What I have learned from conducting this exercise with several groups is that this tool is highly efficient . I have done collaborative research and found it really helpful to solve the problem . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .

EMAIL: ID_NUM: NAME_STUDENT: Flor PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking and Innovation   A Bike Seat Belt By , Flor Challenge and Section A Bike seat belt ? . Yes you heard that right . The challenge I have taken is usually the common struggles faced by Motor - cycle riders across the globe . I have gathered all info related to it and found that there are no possible solutions for motor - cycle riders from skidding problems , sudden brake jumps and related struggles . I mean the struggle is real ! . This can be revolutionary ad - on to a motor - bike . The tool which I have included is the Visualization Tool ​because I have done Graphic designing since a year . So I feel it is cool doing stuff such as visualizing and drawing . Application : The main idea in the process is to create a seat - belt kind of thing which provides the support to the maximum to the people who ride the motorcycle . We all know that cars have these seat belts to protect the person who is riding and people who travel along with him / her . We apply the same concept for bikes also but for a small change it would be clubbed to the legs of the person who rides the motor - bike and the person who travels along with him / her . We do n’t make a tight club with the legs of the people so that he / she does n't feel uncomfortable when driving and switching gears . The belts tighten only during application of sudden brakes . The above portrayed illustration shows how the belts are tied up with the person . The advantages of this are : 1 ) Less damage to the rider than normal skidding 2 ) Sudden application of brakes prevent flipping of the person from the bike 3 ) The belt does not hold up thighs so tight and less - expensive to implement . This can probably be designed in all bikes . The Stakeholders here would be common people , bike - riders , etc . Insight and Approach : What I have learned from conducting this exercise with several groups is that this tool is highly efficient . I have done collaborative research and found it really helpful to solve the problem . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work . ### Output:

11308

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

PEER - GRADED ASSIGNMENT : REFLECTION ( STORYTELLING ) Challenge I work in Corporate Strategy in a mid - sized bank , and part of the day - to - day responsibilities of my job requires me and my team to source for , analyse , and present large amounts of data which is spooled from several external and internal sources . The information gained from this data is intended to drive business decisions amongst staff at all levels of the organization , and by extension , guide the bank down the path towards the attainment of pre - determined performance metrics . This , in summary , means that we have to generate numerous reports curated for staff at various levels of clearance — and quite often — intellectual capability . Unfortunately , we came to discover that , while the reports we generated and shared did drive considerable discussions among all the parties concerned , they hardly ever translated into any real action on the part of management and staff alike . Even when they did lead to organizational action , the moves taken could just as often lead down an entirely unforeseen ( on our part ) and unintended tangent as lead down one which we had judged to be the best for the business . Needless to say , this was not the best situation for the bank to be in . In fact , it was not a desirable situation at all . My team and I were rather flummoxed by this state of affairs , particularly in light of the fact that it meant that we were investing a lot of time and resources on projects that were not yielding tangible results . In the eyes of Management , we were underperforming . We were certain that the underlying problem was not a paucity of reports , as we were producing , on average , five reports a week which was above the assigned target for the team . We had seen these reports sent out and had also sat in on a number of meetings where these reports were discussed , often heatedly , so we could also rule out the possibility of the receivers not receiving , or being unaware of , the reports . In order to get to the root of things , we decided to employ the principles of design thinking to solve the problem , which would also involve engaging all the stakeholders involved . Selection & Application The first step was the stakeholder engagement , which we executed in a face - to - face meeting with the Heads of various departments . This engagement revealed that , while the reports were being received regularly , the barrage of numbers and charts often left too much room open for multiple interpretations , and this meant that receivers would then have to spend large amounts of time debating the meaning(s ) of the presentation , hence the many opinions that then led to the protracted discussions that would in turn stall action . It was a simple lack of clarity of meaning . When this became clear , we decided to employ the design thinking tool of storytelling as we were going to have to work to generate a single story that would be more in line with our — and the businesses’—goals and corporate vision . We believed storytelling would be right tool because it would drive engagement , interest , and would compel the right kind of action more easily . With this in mind , we undertook to include summary slides , which would explain , in succinct , clear language , the major takeaways ( particularly as regards performance and other items of interest ) . The attached text could take the form of “ Deposits grew by XX% over the period due to xxx ” and this would save the time that would have been spent in arguing about why the deposits went up in the first place . This was an effective application of the storytelling tool , as we were telling stories about what the data was saying . Insight This was the right approach to take , as almost immediately we began to see improvements in the reactions of receivers . First of all , meeting times shortened considerably , and it became much easier to guide staff down courses of action that were in line with the bank ’s corporate vision and strategy . We began to see results that were more in line with our aspirations , as the addition of a single , crafted story made for easier and more unified understanding and freed up time that could then be used for other , more fulfilling , activities . It was a win - win situation for all . Approach This design thinking course made my team and I see and approach our problem in a different way , as our original method had been too formulaic and insufficient for the needs it was to meet . Now , instead of just rushing to send out charts and figures , we take the time to plan properly and think of stories that would galvanize staff and drive corporate action .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: PEER - GRADED ASSIGNMENT : REFLECTION ( STORYTELLING ) Challenge I work in Corporate Strategy in a mid - sized bank , and part of the day - to - day responsibilities of my job requires me and my team to source for , analyse , and present large amounts of data which is spooled from several external and internal sources . The information gained from this data is intended to drive business decisions amongst staff at all levels of the organization , and by extension , guide the bank down the path towards the attainment of pre - determined performance metrics . This , in summary , means that we have to generate numerous reports curated for staff at various levels of clearance — and quite often — intellectual capability . Unfortunately , we came to discover that , while the reports we generated and shared did drive considerable discussions among all the parties concerned , they hardly ever translated into any real action on the part of management and staff alike . Even when they did lead to organizational action , the moves taken could just as often lead down an entirely unforeseen ( on our part ) and unintended tangent as lead down one which we had judged to be the best for the business . Needless to say , this was not the best situation for the bank to be in . In fact , it was not a desirable situation at all . My team and I were rather flummoxed by this state of affairs , particularly in light of the fact that it meant that we were investing a lot of time and resources on projects that were not yielding tangible results . In the eyes of Management , we were underperforming . We were certain that the underlying problem was not a paucity of reports , as we were producing , on average , five reports a week which was above the assigned target for the team . We had seen these reports sent out and had also sat in on a number of meetings where these reports were discussed , often heatedly , so we could also rule out the possibility of the receivers not receiving , or being unaware of , the reports . In order to get to the root of things , we decided to employ the principles of design thinking to solve the problem , which would also involve engaging all the stakeholders involved . Selection & Application The first step was the stakeholder engagement , which we executed in a face - to - face meeting with the Heads of various departments . This engagement revealed that , while the reports were being received regularly , the barrage of numbers and charts often left too much room open for multiple interpretations , and this meant that receivers would then have to spend large amounts of time debating the meaning(s ) of the presentation , hence the many opinions that then led to the protracted discussions that would in turn stall action . It was a simple lack of clarity of meaning . When this became clear , we decided to employ the design thinking tool of storytelling as we were going to have to work to generate a single story that would be more in line with our — and the businesses’—goals and corporate vision . We believed storytelling would be right tool because it would drive engagement , interest , and would compel the right kind of action more easily . With this in mind , we undertook to include summary slides , which would explain , in succinct , clear language , the major takeaways ( particularly as regards performance and other items of interest ) . The attached text could take the form of “ Deposits grew by XX% over the period due to xxx ” and this would save the time that would have been spent in arguing about why the deposits went up in the first place . This was an effective application of the storytelling tool , as we were telling stories about what the data was saying . Insight This was the right approach to take , as almost immediately we began to see improvements in the reactions of receivers . First of all , meeting times shortened considerably , and it became much easier to guide staff down courses of action that were in line with the bank ’s corporate vision and strategy . We began to see results that were more in line with our aspirations , as the addition of a single , crafted story made for easier and more unified understanding and freed up time that could then be used for other , more fulfilling , activities . It was a win - win situation for all . Approach This design thinking course made my team and I see and approach our problem in a different way , as our original method had been too formulaic and insufficient for the needs it was to meet . Now , instead of just rushing to send out charts and figures , we take the time to plan properly and think of stories that would galvanize staff and drive corporate action . ### Output:

20999

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection : storytelling Challenge and selection I 'm a manager in a reputable institution which provides educational services to pupil ( that is basic school ) . My duty in the institution is to make sure staffs teaches well , students are satisfied with our services as well as staffs are also satisfied with how they are treated or served in the institution . The institution is made up of 25 teaching staffs and 10 non teaching staff . Also it is divided into four department . Namely ; 1 . The preschool department which includes creche to kindergarten . 2 . The lower primary department which also includes class one to class three . 3 . The upper primary department made up of class four to class six . 4 . The JHS department which is also made up of JHS1 and JHS3 . The population of the students in the institution is nine hundred ( 900 ) . For the past one year , we have had some challenges which is really affecting sales and also diminishing the good name of the institution . This was as a result of pupil absenting themselves from school and also leaving the institution . Due to the challenges , the population of the school declined drastically . So we are going to discover the factors that brought about this challenges and how we are going to solve the problem . Selection I selected the storytelling approach since storytelling helps to get the insight into users , build empathy and to reach them emotionally . Application Looking at the attitudes of the students in the school , I designed a nice story . I narrated a story about a boy who was determined to be a pilot in future , but they were very poor . He had to walk a long distance to reach school . Even food to eat was a problem . He was ignored by both friends and teachers . Therefore , the boy finds it difficult to go to school . He did n't find interest in school anymore . One day , there was a program in their school . He was influenced by some of his neighbours to attend this program . This guy decided to go . On the day of the program he went but did n't get anyone to talk to . One man who had attended the program drew closer to him to ask what was wrong . The boy narrated the story to him . The man also found a good way to help the guy . From thence both teachers and students drew closer to him . He became happy whenever he goes to school . Insight or Approach After I have narrated the story , they all felt bad and one guy stood up and starting sharing his problem . I then realised they all wanted to share their problem . After them telling their problems , it was then concluded that the teaches were not teaching well and also were not making the class lively . This worked very well , I also realised he needed care and attention . I calmed them and gave them assurance that everything will be fine . This course made me see this as a tool in a new way . It has really helped so I can prepare and think of stories that will help me present ideas .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection : storytelling Challenge and selection I 'm a manager in a reputable institution which provides educational services to pupil ( that is basic school ) . My duty in the institution is to make sure staffs teaches well , students are satisfied with our services as well as staffs are also satisfied with how they are treated or served in the institution . The institution is made up of 25 teaching staffs and 10 non teaching staff . Also it is divided into four department . Namely ; 1 . The preschool department which includes creche to kindergarten . 2 . The lower primary department which also includes class one to class three . 3 . The upper primary department made up of class four to class six . 4 . The JHS department which is also made up of JHS1 and JHS3 . The population of the students in the institution is nine hundred ( 900 ) . For the past one year , we have had some challenges which is really affecting sales and also diminishing the good name of the institution . This was as a result of pupil absenting themselves from school and also leaving the institution . Due to the challenges , the population of the school declined drastically . So we are going to discover the factors that brought about this challenges and how we are going to solve the problem . Selection I selected the storytelling approach since storytelling helps to get the insight into users , build empathy and to reach them emotionally . Application Looking at the attitudes of the students in the school , I designed a nice story . I narrated a story about a boy who was determined to be a pilot in future , but they were very poor . He had to walk a long distance to reach school . Even food to eat was a problem . He was ignored by both friends and teachers . Therefore , the boy finds it difficult to go to school . He did n't find interest in school anymore . One day , there was a program in their school . He was influenced by some of his neighbours to attend this program . This guy decided to go . On the day of the program he went but did n't get anyone to talk to . One man who had attended the program drew closer to him to ask what was wrong . The boy narrated the story to him . The man also found a good way to help the guy . From thence both teachers and students drew closer to him . He became happy whenever he goes to school . Insight or Approach After I have narrated the story , they all felt bad and one guy stood up and starting sharing his problem . I then realised they all wanted to share their problem . After them telling their problems , it was then concluded that the teaches were not teaching well and also were not making the class lively . This worked very well , I also realised he needed care and attention . I calmed them and gave them assurance that everything will be fine . This course made me see this as a tool in a new way . It has really helped so I can prepare and think of stories that will help me present ideas . ### Output:

8934

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge:​ I was asked by client to help identify and solve problems with their company ’s mobile website experience and use human - centered design to facilitate online ordering and navigation throughout the website from a mobile platform . Selection and Application:​ A lot of research is needed when taking on a challenge like this . As tons of primary and secondary data became available , the use of a good and reliable tool or method to organize and translate the data , and present all the findings became evident . With that in mind , I found it very beneficial to use the affinity mapping technique to group my data . I like to use this tool to analyze my assets after conducting particular types of research . For this challenge specifically , I needed to discover my client ’s customers pain points using the product , so I ended up having to do some guerilla usability test . In cases like this , I usually like to use affinity mapping as my main visualization tool as it allows me to present my findings and tell the customer ’s story in a more simplistic and compelling way . One of the main reasons for often applying this technique when working to solve this type of problem is because it lets me easily organize my findings and communicate them in a more interesting way than by just using text . I also find it easier for me to go over the findings with a client if I have those visuals to aid me throughout the conversation . As Ashley Wood said in the video lesson from week 1 , “ The beauty of using visualization is that we can tap into a single picture . The more you begin to use pictures , the more that you begin to diagram while you talk , and create a visual image for people of how you are thinking . The more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . In an environment where your , your ability to , to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours . ” I could n’t agree more with that statement . As a designer myself , I have to use a variety of visualization tools every day to pitch new ideas to people and also present solutions for complex problems . Insight:​ As I looked at my research findings on my affinity map , I was unable to backup all the pain points I came up with based on my own assumptions . Because of that and also because i wanted to avoid any confirmation bias , I realized I needed to dig even deeper and explore more data . The more I studied the data I already I had on hands , the more I could see that there was a pattern among the “ less technology savvy ” group . That pattern showed me that these individuals could n’t complete the order or get to the end of the funnel . I then decided to find out the reason they were n’t being successful in accomplishing that task ( even after receiving the same instructions as the other participants from the other groups ) so my next job was to look into that . However , before moving forward , I took an even closer look at the initial findings and learnt that some of the participants in the “ less technology savvy ” group were n’t very confident completing the test of placing an order via the mobile website mainly because they found the website to be way too overwhelming to navigate so they got lost in the process . That finding still did n’t fully answer my questions . I knew there was more to know , so I came to the conclusion that I needed to conduct more research with that particular group of users , but this time using different methods that would hopefully help me understand better what that group 's pain points were and if there was any outside factors influencing their decisions and affecting the initial results of my research . Long story short , after gathering more data I discovered that the reason why some of those users could n’t complete the transactions was because they were having a hard time reading the text on the app and were too embarrassed to admit that to me so they chose not to mention it in the first place . They knew that they could ’ve picked pain point 4 ( text is too small , hard to see ) , but thought that by doing so they would be letting everyone know they have vision issues , which would make people associate that with them aging . This example showed me the importance of going back and not only getting feedback , but also testing my initial hypothesis . In a situation like this where external factors could have messed up the entire process of trying to solve a complex problem , it ’s definitely worth going back as many times as it takes to explore what the best approach may be . Approach:​ In the future , I want to make sure I do a better job at coming up with more specific pain points and jotting my answers down and organizing them better on my affinity map . I think using other visualization tools such as mind mapping would definitely increase my chances of being more successful when trying to understand what story customers are trying to tell me and also help me interpret my findings better so that I can come up with more helpful solutions for problems . Note:​ This is a fictional case study that I wrote for the purpose of completing this exercise . I have not followed all steps nor applied the entire Design Thinking framework to this case as I attempted to illustrate my point . The purpose of the exercise is to demonstrate how I can apply visualization tools to a particular situation , so this is what I tried to accomplish here .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge:​ I was asked by client to help identify and solve problems with their company ’s mobile website experience and use human - centered design to facilitate online ordering and navigation throughout the website from a mobile platform . Selection and Application:​ A lot of research is needed when taking on a challenge like this . As tons of primary and secondary data became available , the use of a good and reliable tool or method to organize and translate the data , and present all the findings became evident . With that in mind , I found it very beneficial to use the affinity mapping technique to group my data . I like to use this tool to analyze my assets after conducting particular types of research . For this challenge specifically , I needed to discover my client ’s customers pain points using the product , so I ended up having to do some guerilla usability test . In cases like this , I usually like to use affinity mapping as my main visualization tool as it allows me to present my findings and tell the customer ’s story in a more simplistic and compelling way . One of the main reasons for often applying this technique when working to solve this type of problem is because it lets me easily organize my findings and communicate them in a more interesting way than by just using text . I also find it easier for me to go over the findings with a client if I have those visuals to aid me throughout the conversation . As Ashley Wood said in the video lesson from week 1 , “ The beauty of using visualization is that we can tap into a single picture . The more you begin to use pictures , the more that you begin to diagram while you talk , and create a visual image for people of how you are thinking . The more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . In an environment where your , your ability to , to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours . ” I could n’t agree more with that statement . As a designer myself , I have to use a variety of visualization tools every day to pitch new ideas to people and also present solutions for complex problems . Insight:​ As I looked at my research findings on my affinity map , I was unable to backup all the pain points I came up with based on my own assumptions . Because of that and also because i wanted to avoid any confirmation bias , I realized I needed to dig even deeper and explore more data . The more I studied the data I already I had on hands , the more I could see that there was a pattern among the “ less technology savvy ” group . That pattern showed me that these individuals could n’t complete the order or get to the end of the funnel . I then decided to find out the reason they were n’t being successful in accomplishing that task ( even after receiving the same instructions as the other participants from the other groups ) so my next job was to look into that . However , before moving forward , I took an even closer look at the initial findings and learnt that some of the participants in the “ less technology savvy ” group were n’t very confident completing the test of placing an order via the mobile website mainly because they found the website to be way too overwhelming to navigate so they got lost in the process . That finding still did n’t fully answer my questions . I knew there was more to know , so I came to the conclusion that I needed to conduct more research with that particular group of users , but this time using different methods that would hopefully help me understand better what that group 's pain points were and if there was any outside factors influencing their decisions and affecting the initial results of my research . Long story short , after gathering more data I discovered that the reason why some of those users could n’t complete the transactions was because they were having a hard time reading the text on the app and were too embarrassed to admit that to me so they chose not to mention it in the first place . They knew that they could ’ve picked pain point 4 ( text is too small , hard to see ) , but thought that by doing so they would be letting everyone know they have vision issues , which would make people associate that with them aging . This example showed me the importance of going back and not only getting feedback , but also testing my initial hypothesis . In a situation like this where external factors could have messed up the entire process of trying to solve a complex problem , it ’s definitely worth going back as many times as it takes to explore what the best approach may be . Approach:​ In the future , I want to make sure I do a better job at coming up with more specific pain points and jotting my answers down and organizing them better on my affinity map . I think using other visualization tools such as mind mapping would definitely increase my chances of being more successful when trying to understand what story customers are trying to tell me and also help me interpret my findings better so that I can come up with more helpful solutions for problems . Note:​ This is a fictional case study that I wrote for the purpose of completing this exercise . I have not followed all steps nor applied the entire Design Thinking framework to this case as I attempted to illustrate my point . The purpose of the exercise is to demonstrate how I can apply visualization tools to a particular situation , so this is what I tried to accomplish here . ### Output:

14826

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Course : Design thinking for innovation Peer - graded Assignment : Reflection Using mind - mapping in lecture preparation 1 ) Challenge : I am currently doing my PhD in Finance & Accounting in India . Before joining the PhD program , I was an Assistant Professor in a business school for a year . As I was a young faculty member , several impromptu sessions and lectures were assigned to me . Many of these were outside my area of expertise . Also , I had a brief time to prepare for most of these lectures . After doing a few of these ‘ surprise lectures ’ without a specific structure , I realized that I need to plan my lectures better . Lack of a planning process made these lectures very unstructured and led to loss of student engagement . 2 ) Selection : I started looking for various teaching tools that may help me plan my lectures in a more structured manner . I realized that I need to have a semi - structured approach . I need to start with some key elements that are necessary to be considered during planning any lecture . However , the actual content would change for each lecture . This led me to create a mind- mapping template that I used during the preparation of every lecture . 3 ) Application : Mind mapping is a visual thinking tool that helps you think , collect knowledge , remember and create ideas . I have an empty mind - map template that I start with . This is what it looked like : When I started preparing for a lecture , I took a print out of this and started filling it up . This was the first thing I started with as I prepared for my lecture . I also put it up on my desk when I was reading materials and looking for data . The mind - map helped me focus on points to consider as I prepared for the lecture . This helped structure my lecture better . 4 ) Insight : The use of the mind - mapping template was empowering . It helped me plan my lecture better . I could see the flow of the lecture . It helped me better visualize how the lecture will look like for the students . It helped increase my confidence , helped me focus on the key points , improved my delivery of content and enhanced my effectiveness . This also helped me plan my logistics better in terms of resource procurement . I shared this template with my colleagues to help them with their lecture planning as well . 5 ) Approach : Mind mapping is a good starting point for me in planning and preparing for the lecture . However , this needs to be applied along with other tools and techniques . Earlier I was fixated on the use of mind - map template . Later , I realized having a fixed framework may not work every time . I need to allow some flexibility in how I prepare for lectures on different topics having different agenda . Despite these drawbacks , I still continue to use this as a starting point when preparing for a lecture .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Course : Design thinking for innovation Peer - graded Assignment : Reflection Using mind - mapping in lecture preparation 1 ) Challenge : I am currently doing my PhD in Finance & Accounting in India . Before joining the PhD program , I was an Assistant Professor in a business school for a year . As I was a young faculty member , several impromptu sessions and lectures were assigned to me . Many of these were outside my area of expertise . Also , I had a brief time to prepare for most of these lectures . After doing a few of these ‘ surprise lectures ’ without a specific structure , I realized that I need to plan my lectures better . Lack of a planning process made these lectures very unstructured and led to loss of student engagement . 2 ) Selection : I started looking for various teaching tools that may help me plan my lectures in a more structured manner . I realized that I need to have a semi - structured approach . I need to start with some key elements that are necessary to be considered during planning any lecture . However , the actual content would change for each lecture . This led me to create a mind- mapping template that I used during the preparation of every lecture . 3 ) Application : Mind mapping is a visual thinking tool that helps you think , collect knowledge , remember and create ideas . I have an empty mind - map template that I start with . This is what it looked like : When I started preparing for a lecture , I took a print out of this and started filling it up . This was the first thing I started with as I prepared for my lecture . I also put it up on my desk when I was reading materials and looking for data . The mind - map helped me focus on points to consider as I prepared for the lecture . This helped structure my lecture better . 4 ) Insight : The use of the mind - mapping template was empowering . It helped me plan my lecture better . I could see the flow of the lecture . It helped me better visualize how the lecture will look like for the students . It helped increase my confidence , helped me focus on the key points , improved my delivery of content and enhanced my effectiveness . This also helped me plan my logistics better in terms of resource procurement . I shared this template with my colleagues to help them with their lecture planning as well . 5 ) Approach : Mind mapping is a good starting point for me in planning and preparing for the lecture . However , this needs to be applied along with other tools and techniques . Earlier I was fixated on the use of mind - map template . Later , I realized having a fixed framework may not work every time . I need to allow some flexibility in how I prepare for lectures on different topics having different agenda . Despite these drawbacks , I still continue to use this as a starting point when preparing for a lecture . ### Output:

10689

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Tata Power Limited : Company General Use Challenge I work at the research and development department of a petrochemical and energy company . Our ever- growing team has hit a growth stagnation point due to limited work space , where a small number of the team constantly fell short of delivery due to conflicting experiment schedules with other members . The team had acquired a new building with an office space , and an unprepared storage place to be converted into a lab . Luckily , the department had a surplus that was announced mid - November which was to be used before the end of the year . Through scouring efforts , we found a company to implement the changes , which had a lab furniture ready that fit our space perfectly . As soon as we thought the solution to our stagnation problem had arrived , we faced the real problem at hand ; we needed to go through a large corporate chain of approvals , as well as rebuilding the infrastructure of the storage area to properly support the lab . Selection The team in charge of leading the change decided to not be discouraged , and to go ahead with the hopes of either implementing the change , or learning what we can to further expedite the changes down the line . Our approach was a two - part solution of visualization and learning launch . Instead of waiting for the approval cycles and with the hopes of minimizing the iterations as they took very long , we worked with the service company that would implement the change , as well as communicate with the stakeholders and approvers . Application We built visuals of the lab and the infrastructure and promptly held meetings with the approvers ahead of the approval meetings . These iterations of impromptu meetings yielded a lot of information and triggered the approvers to point out where they disagree without failing the approval workflow and have us repeat the process . The suggestions were incorporated into further visual builds and further optimized for the lab worker . While a normal approval chain can take anywhere from a month to a year , we managed to significantly change our design and approach to get the approvals in 2 weeks ’ time . Insight One of the most important findings of the visual iterations was knowing that the existing office space in- fact has all the necessary lab infrastructure built in , as conversations and iterations showed that it was previously a lab turned to offices . This drastically changed the plan and the phrasing used in the discussions . Instead of saying retrofitting , we started saying reverting back , which in comparison is a much shorter and easier process . We also realized our real problem is not to get the change approvals , but finding offices for our relocated team members . Approach Our approach allowed us to better understand all the details necessary to be provided to approvers to both expedite the process of change , as well as identify key safety parameters to be addressed in the work to come . The work is still under progress , but the progress is much faster than the norm due to the fast iterations of visual stimulation by building models of the lab and the infrastructure , while looking at the “ what is ” aspect of how the building currently is . Our next step is to implement internally any parts Tata Power Limited : Company General Use of the change until a separate contracting approval chain is completed . This is to help set the stage for the service company to quickly implement the changes and calibrations they need while helping them deliver on - time . Our next step is to focus more on the learning launch , as we need to just implement some changes and test them as part of the approval chain .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Tata Power Limited : Company General Use Challenge I work at the research and development department of a petrochemical and energy company . Our ever- growing team has hit a growth stagnation point due to limited work space , where a small number of the team constantly fell short of delivery due to conflicting experiment schedules with other members . The team had acquired a new building with an office space , and an unprepared storage place to be converted into a lab . Luckily , the department had a surplus that was announced mid - November which was to be used before the end of the year . Through scouring efforts , we found a company to implement the changes , which had a lab furniture ready that fit our space perfectly . As soon as we thought the solution to our stagnation problem had arrived , we faced the real problem at hand ; we needed to go through a large corporate chain of approvals , as well as rebuilding the infrastructure of the storage area to properly support the lab . Selection The team in charge of leading the change decided to not be discouraged , and to go ahead with the hopes of either implementing the change , or learning what we can to further expedite the changes down the line . Our approach was a two - part solution of visualization and learning launch . Instead of waiting for the approval cycles and with the hopes of minimizing the iterations as they took very long , we worked with the service company that would implement the change , as well as communicate with the stakeholders and approvers . Application We built visuals of the lab and the infrastructure and promptly held meetings with the approvers ahead of the approval meetings . These iterations of impromptu meetings yielded a lot of information and triggered the approvers to point out where they disagree without failing the approval workflow and have us repeat the process . The suggestions were incorporated into further visual builds and further optimized for the lab worker . While a normal approval chain can take anywhere from a month to a year , we managed to significantly change our design and approach to get the approvals in 2 weeks ’ time . Insight One of the most important findings of the visual iterations was knowing that the existing office space in- fact has all the necessary lab infrastructure built in , as conversations and iterations showed that it was previously a lab turned to offices . This drastically changed the plan and the phrasing used in the discussions . Instead of saying retrofitting , we started saying reverting back , which in comparison is a much shorter and easier process . We also realized our real problem is not to get the change approvals , but finding offices for our relocated team members . Approach Our approach allowed us to better understand all the details necessary to be provided to approvers to both expedite the process of change , as well as identify key safety parameters to be addressed in the work to come . The work is still under progress , but the progress is much faster than the norm due to the fast iterations of visual stimulation by building models of the lab and the infrastructure , while looking at the “ what is ” aspect of how the building currently is . Our next step is to implement internally any parts Tata Power Limited : Company General Use of the change until a separate contracting approval chain is completed . This is to help set the stage for the service company to quickly implement the changes and calibrations they need while helping them deliver on - time . Our next step is to focus more on the learning launch , as we need to just implement some changes and test them as part of the approval chain . ### Output:

13800

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I have worked many jobs in various fields . From website development and grant writing to working in bakeries , at summer camps and even maintenance at art museums , I have found that one tool that will always help push work to the next level is the storytelling tool . Naturally , the business of writing would lend itself into storytelling . However , writing for businesses is different than writing for personal expression or artistic endeavor . When developing text for a new company , the writer acts more as the interpreter , taking the mission , values , and goals of the startup and creating a relatable , engaging context that can be easily understood by the target audience . Basically , the job is constructing an identity from raw material and translating that data into a friendly , approachable image that will engage the audience and direct them to the organization . For this assignment , I will explain how this process was done for a dermatologist located in Columbus Circle , New York . She shared her practice with her father , but was seeking to distinguish herself by focusing on the cosmetic side of the practice for a more upscale clientele . Selection : When creating an online identity for marketing and business purposes , each step covered in the class is necessary to optimize your work and create customer satisfaction . In fact , when applying the storytelling process in relation to generating text , one of the first steps is often mind - mapping in order to get a “ top - down ” contextual idea of what material or data needs to be integrated into the story . Storytelling is necessary for all industries that provide products or services to customers , since customers need to be persuaded . In today ’s market , competition is fierce and it is easy to be lost in the crowd . Businesses need to operate as distinct individuals , able to stand out among the sea of choices . Since we live in a web - based society where more of our purchases and interactions occur on the Internet , websites are the primary source of establishing this identity for small businesses . Audiences connect to story . What a story does is validate the shared values and beliefs of the audience , creating a mutual passion for a specific cause . Often , businesses cater to the values of community and compassion , linking their company to environmental endeavors or family - oriented beliefs and practices . A good story , told in text , logo , color , and design , will strike an emotional chord with the audience and they will be more responsive to how you made them feel as opposed to what you sold them . Application : In order to create the identity and essentially shape the story of the doctor , the first step is an informal interview in her office . As the interpreter , meeting in the environment of the client is extremely important . People express themselves in their surroundings , often unconsciously . What they find pleasing or comforting tells an observer much about their cultural upbringing , beliefs , and nature . Since this office was her established professional site , it was the main physical environment in which I could gauge what message or tone that she was setting with her clientele already . From there , I could ask her what she wanted to modify about it . Another important step in storytelling is the act of listening . During interviews of this nature , questions need to be open - ended , so that the interviewee can fill in the gaps based on what information they feel is relevant . Most people have something to say , even when it does n’t appear to be directly related to the subject at hand . In this case , the doctor already had a website in mind that she wanted hers to be modeled after . It was a simple , elegant website that looked like it was designed for a spa rather than a doctor ’s office . It was a nice , professional , informative website . However , it was bland and generic . It did not stand out and would have made the doctor ’s website look like one of the thousands of salons in midtown Manhattan . In order to get the real story from her , I had to dig deeper in the questioning . I had to get the doctor to tell me the why behind her decision to create a website , when her practice was already advertised on the main office website . This opened a floodgate in which she relayed her own struggle for a sense of identity as the younger sister working at the family practice . Her older sister was an optometrist and had her own practice . The doctor felt that she was always belittled for supposedly “ riding the coattails of her father ” as she put it . Insight : As she was talking , my mind was making connections that she herself could n’t see . - Wants to establish her own identity to stand out but also wants it to look like everyone else . - Skin care and cosmetic enhancements are used to stand out and allow the world to see you as your true , pure self . Her story was there and could be placed within the context of her business . Her message , to stand out and distinguish herself , allowing the world to see her , was engaging , relatable , and powerful . I incorporated all of this data into a condensed , sketched out identity , aesthetically based on what her office looked like and textually based on the story of identity and being noticed . For this project , I only worked on the writing side . However , I told the programmer to add an online forum for users to interact with each other , so that the doctor ’s clientele could share their own experiences of identity . This feature would also allow for the learning launch process , designating a space for users to offer feedback on the site , the doctor , their overall experience , and their critiques . Approach : Even though the project I was working on did encounter mind - mapping and learning launch , the process of storytelling was the most important part in getting to the best end - product that could be created for this particular doctor . When my job on assignments like this generally does not conclude with follow- ups unless edits need to be made , I usually check in to make sure the customer is happy with the results . In this instance , the doctor actually emailed me after the assignment was over to thank me for not giving her what she wanted . Seeing how connected her own story was to her business , and how that naturally relates to the rest of her clientele had been exactly what she wanted , but could not articulate .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I have worked many jobs in various fields . From website development and grant writing to working in bakeries , at summer camps and even maintenance at art museums , I have found that one tool that will always help push work to the next level is the storytelling tool . Naturally , the business of writing would lend itself into storytelling . However , writing for businesses is different than writing for personal expression or artistic endeavor . When developing text for a new company , the writer acts more as the interpreter , taking the mission , values , and goals of the startup and creating a relatable , engaging context that can be easily understood by the target audience . Basically , the job is constructing an identity from raw material and translating that data into a friendly , approachable image that will engage the audience and direct them to the organization . For this assignment , I will explain how this process was done for a dermatologist located in Columbus Circle , New York . She shared her practice with her father , but was seeking to distinguish herself by focusing on the cosmetic side of the practice for a more upscale clientele . Selection : When creating an online identity for marketing and business purposes , each step covered in the class is necessary to optimize your work and create customer satisfaction . In fact , when applying the storytelling process in relation to generating text , one of the first steps is often mind - mapping in order to get a “ top - down ” contextual idea of what material or data needs to be integrated into the story . Storytelling is necessary for all industries that provide products or services to customers , since customers need to be persuaded . In today ’s market , competition is fierce and it is easy to be lost in the crowd . Businesses need to operate as distinct individuals , able to stand out among the sea of choices . Since we live in a web - based society where more of our purchases and interactions occur on the Internet , websites are the primary source of establishing this identity for small businesses . Audiences connect to story . What a story does is validate the shared values and beliefs of the audience , creating a mutual passion for a specific cause . Often , businesses cater to the values of community and compassion , linking their company to environmental endeavors or family - oriented beliefs and practices . A good story , told in text , logo , color , and design , will strike an emotional chord with the audience and they will be more responsive to how you made them feel as opposed to what you sold them . Application : In order to create the identity and essentially shape the story of the doctor , the first step is an informal interview in her office . As the interpreter , meeting in the environment of the client is extremely important . People express themselves in their surroundings , often unconsciously . What they find pleasing or comforting tells an observer much about their cultural upbringing , beliefs , and nature . Since this office was her established professional site , it was the main physical environment in which I could gauge what message or tone that she was setting with her clientele already . From there , I could ask her what she wanted to modify about it . Another important step in storytelling is the act of listening . During interviews of this nature , questions need to be open - ended , so that the interviewee can fill in the gaps based on what information they feel is relevant . Most people have something to say , even when it does n’t appear to be directly related to the subject at hand . In this case , the doctor already had a website in mind that she wanted hers to be modeled after . It was a simple , elegant website that looked like it was designed for a spa rather than a doctor ’s office . It was a nice , professional , informative website . However , it was bland and generic . It did not stand out and would have made the doctor ’s website look like one of the thousands of salons in midtown Manhattan . In order to get the real story from her , I had to dig deeper in the questioning . I had to get the doctor to tell me the why behind her decision to create a website , when her practice was already advertised on the main office website . This opened a floodgate in which she relayed her own struggle for a sense of identity as the younger sister working at the family practice . Her older sister was an optometrist and had her own practice . The doctor felt that she was always belittled for supposedly “ riding the coattails of her father ” as she put it . Insight : As she was talking , my mind was making connections that she herself could n’t see . - Wants to establish her own identity to stand out but also wants it to look like everyone else . - Skin care and cosmetic enhancements are used to stand out and allow the world to see you as your true , pure self . Her story was there and could be placed within the context of her business . Her message , to stand out and distinguish herself , allowing the world to see her , was engaging , relatable , and powerful . I incorporated all of this data into a condensed , sketched out identity , aesthetically based on what her office looked like and textually based on the story of identity and being noticed . For this project , I only worked on the writing side . However , I told the programmer to add an online forum for users to interact with each other , so that the doctor ’s clientele could share their own experiences of identity . This feature would also allow for the learning launch process , designating a space for users to offer feedback on the site , the doctor , their overall experience , and their critiques . Approach : Even though the project I was working on did encounter mind - mapping and learning launch , the process of storytelling was the most important part in getting to the best end - product that could be created for this particular doctor . When my job on assignments like this generally does not conclude with follow- ups unless edits need to be made , I usually check in to make sure the customer is happy with the results . In this instance , the doctor actually emailed me after the assignment was over to thank me for not giving her what she wanted . Seeing how connected her own story was to her business , and how that naturally relates to the rest of her clientele had been exactly what she wanted , but could not articulate . ### Output:

13036

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch Challenges I am from the user documentation / technical documentation team in a software company and here is description of the problem our team faced . Though we have made variety of documents available to end - users , there are considerable amount of user awareness issues and inter - team dependencies that points at the need for recurring trainings on product usage . Transition and attrition in the customer teams contributes to the user awareness issues . Also , it is a known fact that end - users do not prefer to go through long documents and search for information . There are product demos created for training purpose , but as they are part of the document set and not readily available with application UI restrict their usage . Tooltips on the UI provide field descriptions and validations and do not help in guiding users about the sequence to be followed . To resolve these problems and enhance user assistance , we researched and found a new tool . The tool is designed to create self - paced interactive guided tours or Self - help using which users can complete a task on the software application user interface ( UI ) on their own . Alternatives available for Self - help : Alternative 1 Recurring Trainings ( Interactive ) An overall description of the option Conducting recurring face - to - face trainings at regular intervals for internal teams and customers . An analysis of the extent to which the option could be expected to achieve the key outcomes Ensures that users have the necessary knowledge to handle the product . The inherent strengths of the option and the opportunities which the option might present to the organisation Face - to - face trainings are more effective . The inherent weaknesses of the option and any risks to which the option would expose the organisation  Not practically possible to track the requirement of training and conduct recurring trainings  Increases resource and travel requirement  Not cost - effective  Might require approval from customers The resourcing implications for the organisation , including : The likely implementation timescale Large – as the solution is not of ‘ one - time ’ approach and requires recurring efforts Alternative 1 Recurring Trainings ( Interactive ) The demand for staff / volunteer involvement High The indicative external costs Travels to customer locations The likely on - going maintenance costs Huge Alternative 2 Trainings ( Non - Interactive ) An overall description of the option Creating training videos for self learning and making it available for users so that they can learn in their own time . The inherent strengths of the option and the opportunities which the option might present to the organisation Training will be available on an on - demand basis . The inherent weaknesses of the option and any risks to which the option would expose the organisation  Can not track whether users have gone through the training or understood  Not effective compared to the interactive face - to- face trainings The resourcing implications for the organization , including : The likely implementation timescale 3 months and regular updates thereafter . The demand for staff / volunteer involvement Requires thorough research followed by content creation . The indicative external costs Requires a host for making videos available all the time . Selection Considering the limitation of all the available doc formats and alternatives , we decided to experiment with Self Help using the new tool . Our purpose was to enhance user assistance by providing Self Help guides to be embedded on the GUI . These are pre - captured task flows with instructions that help the user to complete a task . The flows are created by Tech Docs team members based on the use cases given by different teams , such as PM , Dev , support and integrated with the application . Users need to go through the list of task flows , select a flow , and run it in the ‘ Live mode ’ . As the tool to be used to create these Self Help guides is totally new in the market , we neither had any background data for reference nor any idea on its behavior and effectiveness . So we decided to go ahead with experimentation for a shorter period with a small group of people with diverse backgrounds . Application We started the experimentation with the following steps :  Prepared a list of task flows from Dev team , Product managers  Captured flows using the new tool  Did a group review and edited the flows  Shared with Dev team and Product managers , and gathered comments  Fine - tuned the flows and integrated with the application user interface  Shared with different teams , such as Support , Implementation , Dev , Product validation , Bid management , Business analysis , and Product managers . These were the teams that either directly interact with customers and know their needs very well or know our product well .  We gathered feedback through one - on - one conversations and feedback form Insight and approach The learning launch helped in getting an insight on the following factors of the Self - Help guides :  Usefulness  Accessibility  Ease of use It helped in understanding the pain points and limitations of the new tool within a short time duration . The exercise also helped in arriving at the data required to make a purchase decision . We got an overall assessment on the following :  Financial impact : Budget required for implementation , and expected return on investment  Cultural impact : Elimination of dependency on Dev team for training and knowledge transfer ( KT )  Capability : Can be taken up and implemented for multiple products simultaneously . Also , integration with the product does not require much effort . The other alternatives to this approach could have been the normal ‘ develop - test - validate- launch ’ route which takes more time , resources , efforts , and investment without any guarantee on the positive outcome . This approach was effective in our case and is ideal where we do n’t have any kind of data to support the new idea that we have come up with .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch Challenges I am from the user documentation / technical documentation team in a software company and here is description of the problem our team faced . Though we have made variety of documents available to end - users , there are considerable amount of user awareness issues and inter - team dependencies that points at the need for recurring trainings on product usage . Transition and attrition in the customer teams contributes to the user awareness issues . Also , it is a known fact that end - users do not prefer to go through long documents and search for information . There are product demos created for training purpose , but as they are part of the document set and not readily available with application UI restrict their usage . Tooltips on the UI provide field descriptions and validations and do not help in guiding users about the sequence to be followed . To resolve these problems and enhance user assistance , we researched and found a new tool . The tool is designed to create self - paced interactive guided tours or Self - help using which users can complete a task on the software application user interface ( UI ) on their own . Alternatives available for Self - help : Alternative 1 Recurring Trainings ( Interactive ) An overall description of the option Conducting recurring face - to - face trainings at regular intervals for internal teams and customers . An analysis of the extent to which the option could be expected to achieve the key outcomes Ensures that users have the necessary knowledge to handle the product . The inherent strengths of the option and the opportunities which the option might present to the organisation Face - to - face trainings are more effective . The inherent weaknesses of the option and any risks to which the option would expose the organisation  Not practically possible to track the requirement of training and conduct recurring trainings  Increases resource and travel requirement  Not cost - effective  Might require approval from customers The resourcing implications for the organisation , including : The likely implementation timescale Large – as the solution is not of ‘ one - time ’ approach and requires recurring efforts Alternative 1 Recurring Trainings ( Interactive ) The demand for staff / volunteer involvement High The indicative external costs Travels to customer locations The likely on - going maintenance costs Huge Alternative 2 Trainings ( Non - Interactive ) An overall description of the option Creating training videos for self learning and making it available for users so that they can learn in their own time . The inherent strengths of the option and the opportunities which the option might present to the organisation Training will be available on an on - demand basis . The inherent weaknesses of the option and any risks to which the option would expose the organisation  Can not track whether users have gone through the training or understood  Not effective compared to the interactive face - to- face trainings The resourcing implications for the organization , including : The likely implementation timescale 3 months and regular updates thereafter . The demand for staff / volunteer involvement Requires thorough research followed by content creation . The indicative external costs Requires a host for making videos available all the time . Selection Considering the limitation of all the available doc formats and alternatives , we decided to experiment with Self Help using the new tool . Our purpose was to enhance user assistance by providing Self Help guides to be embedded on the GUI . These are pre - captured task flows with instructions that help the user to complete a task . The flows are created by Tech Docs team members based on the use cases given by different teams , such as PM , Dev , support and integrated with the application . Users need to go through the list of task flows , select a flow , and run it in the ‘ Live mode ’ . As the tool to be used to create these Self Help guides is totally new in the market , we neither had any background data for reference nor any idea on its behavior and effectiveness . So we decided to go ahead with experimentation for a shorter period with a small group of people with diverse backgrounds . Application We started the experimentation with the following steps :  Prepared a list of task flows from Dev team , Product managers  Captured flows using the new tool  Did a group review and edited the flows  Shared with Dev team and Product managers , and gathered comments  Fine - tuned the flows and integrated with the application user interface  Shared with different teams , such as Support , Implementation , Dev , Product validation , Bid management , Business analysis , and Product managers . These were the teams that either directly interact with customers and know their needs very well or know our product well .  We gathered feedback through one - on - one conversations and feedback form Insight and approach The learning launch helped in getting an insight on the following factors of the Self - Help guides :  Usefulness  Accessibility  Ease of use It helped in understanding the pain points and limitations of the new tool within a short time duration . The exercise also helped in arriving at the data required to make a purchase decision . We got an overall assessment on the following :  Financial impact : Budget required for implementation , and expected return on investment  Cultural impact : Elimination of dependency on Dev team for training and knowledge transfer ( KT )  Capability : Can be taken up and implemented for multiple products simultaneously . Also , integration with the product does not require much effort . The other alternatives to this approach could have been the normal ‘ develop - test - validate- launch ’ route which takes more time , resources , efforts , and investment without any guarantee on the positive outcome . This approach was effective in our case and is ideal where we do n’t have any kind of data to support the new idea that we have come up with . ### Output:

22429

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning launch Challenge Recently in my working life I had the opportunity to be part of a construction company in which decision - making became a slow process , with many unproductive discussions , low generation of new ideas and a lot of scattered information that did not generate solutions to the problem related to low sales and consequently a significant decrease in income generation . The challenge is being an external person to that company , advising the CEO in the generation of ideas and conducting rapid tests that can contribute to increasing customers and sales . Selection The tool selected for this challenge is the learning launch , based on the video in chapter 4 where Toni Roth explains in an illustrative way how is the process to generate ideas and validate them through quick and cheap tests that allow accepting or rejecting the hypotheses formulated , taking into account the conformation of varied groups of people to broaden the vision and produce more insights to refine the analysis . Application The way I would apply the learning launch tool would be to gather information on the current state of sales in the company , reviewing the marketing information obtained and interviewing the leaders of the different areas to obtain their vision of the situation . Based on this input , you would formulate a hypothesis about what the customer needs right now . That hypothesis is : people a year and a half after the pandemic are looking for more comfortable spaces to live where they can better combine work and family life , which should offer housing with a better distribution of spaces , therefore that the marketing message should be oriented to comfort , rather than location or other aspects that were more important before the pandemic . Insight The perception obtained with the application of the learning launch tool is that through a better compilation of information , at a deeper level , both with the leaders of the company and with potential buyers , it allows to generate more hypotheses . in accordance with the reality of the client and that in turn the design of experiments and the validation of ideas is based on the reality of input information and not on the simple perception that it has the risk of directing efforts in the wrong way . Approach What I would do differently the next time I come across a similar situation would be not to fall into the dynamic of participating in endless and unproductive debates just because it is the traditional way of discussing issues in companies , but rather because of on the contrary , to inspire design thinking in the work team , demonstrating with quick and measurable actions , the results that can be obtained . In other words , leading from the conviction , of the advantages that the change of mentality has , to contribute to a decision - making based on data , but that contributes to increase collective creativity and achieve better results .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning launch Challenge Recently in my working life I had the opportunity to be part of a construction company in which decision - making became a slow process , with many unproductive discussions , low generation of new ideas and a lot of scattered information that did not generate solutions to the problem related to low sales and consequently a significant decrease in income generation . The challenge is being an external person to that company , advising the CEO in the generation of ideas and conducting rapid tests that can contribute to increasing customers and sales . Selection The tool selected for this challenge is the learning launch , based on the video in chapter 4 where Toni Roth explains in an illustrative way how is the process to generate ideas and validate them through quick and cheap tests that allow accepting or rejecting the hypotheses formulated , taking into account the conformation of varied groups of people to broaden the vision and produce more insights to refine the analysis . Application The way I would apply the learning launch tool would be to gather information on the current state of sales in the company , reviewing the marketing information obtained and interviewing the leaders of the different areas to obtain their vision of the situation . Based on this input , you would formulate a hypothesis about what the customer needs right now . That hypothesis is : people a year and a half after the pandemic are looking for more comfortable spaces to live where they can better combine work and family life , which should offer housing with a better distribution of spaces , therefore that the marketing message should be oriented to comfort , rather than location or other aspects that were more important before the pandemic . Insight The perception obtained with the application of the learning launch tool is that through a better compilation of information , at a deeper level , both with the leaders of the company and with potential buyers , it allows to generate more hypotheses . in accordance with the reality of the client and that in turn the design of experiments and the validation of ideas is based on the reality of input information and not on the simple perception that it has the risk of directing efforts in the wrong way . Approach What I would do differently the next time I come across a similar situation would be not to fall into the dynamic of participating in endless and unproductive debates just because it is the traditional way of discussing issues in companies , but rather because of on the contrary , to inspire design thinking in the work team , demonstrating with quick and measurable actions , the results that can be obtained . In other words , leading from the conviction , of the advantages that the change of mentality has , to contribute to a decision - making based on data , but that contributes to increase collective creativity and achieve better results . ### Output:

20424

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Selection and challenge Storytelling is peculiar way of reaching out people in the society for better outputs . My own way of addressing people towards reaching goal is always storytelling .I always feels that storytelling will draw audience of different mindsets and different communities . Application : The novel corona virus ( COVID-19 ) pandemic which led its outbreak in the month of December 2019 in China and later to around 210 countries of world causing large range of deaths and degradation in world economy .The basic precautions every individual need to be taken are wearing masks , using hand sanitizers etc , which are good known things in cities but when spoke about rural areas it ’s the responsibility of literate people to make everyone aware in the villages . As a teacher by profession my responsibility always stands to make my students and my fellow people to be responsible toward society .So initially I started creating videos for my students to make them completely aware of the current conditions which I expanded to my institution , and my surroundings personally . Insight and Approach But later on due to nationwide lockdown initiated people are not allowed to come out and then my solution was to create a robot for medical assistance in nearby hospitals .With the help of my robotics team we successfully started developing a robot for medical assistance in hospitals rather than human service provided now . Probably within some days that will be completed and even in this I guided my students through the only technique story telling . This turned me out into a better Individual with effective communication and articulation .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Selection and challenge Storytelling is peculiar way of reaching out people in the society for better outputs . My own way of addressing people towards reaching goal is always storytelling .I always feels that storytelling will draw audience of different mindsets and different communities . Application : The novel corona virus ( COVID-19 ) pandemic which led its outbreak in the month of December 2019 in China and later to around 210 countries of world causing large range of deaths and degradation in world economy .The basic precautions every individual need to be taken are wearing masks , using hand sanitizers etc , which are good known things in cities but when spoke about rural areas it ’s the responsibility of literate people to make everyone aware in the villages . As a teacher by profession my responsibility always stands to make my students and my fellow people to be responsible toward society .So initially I started creating videos for my students to make them completely aware of the current conditions which I expanded to my institution , and my surroundings personally . Insight and Approach But later on due to nationwide lockdown initiated people are not allowed to come out and then my solution was to create a robot for medical assistance in nearby hospitals .With the help of my robotics team we successfully started developing a robot for medical assistance in hospitals rather than human service provided now . Probably within some days that will be completed and even in this I guided my students through the only technique story telling . This turned me out into a better Individual with effective communication and articulation . ### Output:

18784

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

VISUALIZATION I always use Visualization design tool to find out the solutions and alternatives to the problems . It has given me the best ideas to overcome the challenges I ’ve faced . Visualization is so simple yet complex tool to communicate a message . It has really helped in getting desired outcomes . is any technique for creating images , diagrams , or animations to communicate a message . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity . Visualization today has ever - expanding applications in science , education , engineering ( e.g. , product Visualization ) , interactive multimedia , medicine , etc . Visualization techniques have been used by successful people to visualize their desired outcomes for ages . The practice has even given some high achievers what seems like super - powers , helping them create their dream lives by accomplishing one goal or task at a time with hyper focus and complete confidence . In fact , we all have this awesome power , but most of us have never been taught to use it effectively . Visualization is really quite simple . You sit in a comfortable position , close your eyes and imagine — in as vivid detail as you can — what you would be looking at if the dream you have were already realized . Imagine being inside of yourself , looking out through your eyes at the ideal result . BENEFITS Using Visualization techniques to focus on your goals and desires yields four very important benefits . 1 . ) It activates your creative subconscious which will start generating creative ideas to achieve your goal . 2 . ) It programs your brain to more readily perceive and recognize the resources you will need to achieve your dreams . 3 . ) It activates the law of attraction , thereby drawing into your life the people , resources , and circumstances you will need to achieve your goals . 4 . ) It builds your internal motivation to take the necessary actions to achieve your dreams . The world is a bigger picture and need of Visualization . Visualisation is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualisation is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . Most design thinkers call visualisation as “ the mother of all design tools ” , because they are used in every stage of the design thinking process . Visualisation is equal parts listening , thinking and drawing . Listening is the input , thinking is the processing and drawing is the output . These three skills work together equally in understanding complexity , visualising outcomes to create new possibilities . Thus , Visualization has helped me a lot with the concrete and abstract ideas to communicate and also using inductive reasoning . So that kind of imaginative work really has to be brought out by exercising and understanding that right side of the brain . Visualization is the strength for the concept development . REFERENCES https://en.wikipedia.org/wiki/Visualization_(graphics ) https://www.jackcanfield.com/blog/visualize-and-affirm-your-desired-outcomes-a-step-by-step- guide/ https://www.linkedin.com/pulmarkkelly

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: https://www.linkedin.com/pulmarkkelly USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: VISUALIZATION I always use Visualization design tool to find out the solutions and alternatives to the problems . It has given me the best ideas to overcome the challenges I ’ve faced . Visualization is so simple yet complex tool to communicate a message . It has really helped in getting desired outcomes . is any technique for creating images , diagrams , or animations to communicate a message . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity . Visualization today has ever - expanding applications in science , education , engineering ( e.g. , product Visualization ) , interactive multimedia , medicine , etc . Visualization techniques have been used by successful people to visualize their desired outcomes for ages . The practice has even given some high achievers what seems like super - powers , helping them create their dream lives by accomplishing one goal or task at a time with hyper focus and complete confidence . In fact , we all have this awesome power , but most of us have never been taught to use it effectively . Visualization is really quite simple . You sit in a comfortable position , close your eyes and imagine — in as vivid detail as you can — what you would be looking at if the dream you have were already realized . Imagine being inside of yourself , looking out through your eyes at the ideal result . BENEFITS Using Visualization techniques to focus on your goals and desires yields four very important benefits . 1 . ) It activates your creative subconscious which will start generating creative ideas to achieve your goal . 2 . ) It programs your brain to more readily perceive and recognize the resources you will need to achieve your dreams . 3 . ) It activates the law of attraction , thereby drawing into your life the people , resources , and circumstances you will need to achieve your goals . 4 . ) It builds your internal motivation to take the necessary actions to achieve your dreams . The world is a bigger picture and need of Visualization . Visualisation is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualisation is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . Most design thinkers call visualisation as “ the mother of all design tools ” , because they are used in every stage of the design thinking process . Visualisation is equal parts listening , thinking and drawing . Listening is the input , thinking is the processing and drawing is the output . These three skills work together equally in understanding complexity , visualising outcomes to create new possibilities . Thus , Visualization has helped me a lot with the concrete and abstract ideas to communicate and also using inductive reasoning . So that kind of imaginative work really has to be brought out by exercising and understanding that right side of the brain . Visualization is the strength for the concept development . REFERENCES https://en.wikipedia.org/wiki/Visualization_(graphics ) https://www.jackcanfield.com/blog/visualize-and-affirm-your-desired-outcomes-a-step-by-step- guide/ https://www.linkedin.com/pulmarkkelly ### Output:

8011

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization – VW Challenge : My organization was exploring an opportunity to come up with an insurance value proposition for a niche segment of customers ( let ’s call this segment as ‘ Segment A ’ ) . For this purpose it was important to understand the status quo in terms of our current product portfolio , historical performance , opportunity size , competitor offerings and current level of engagement with ‘ Segment A ’ . Also throughout the new product development journey there were numbers of stakeholders involved and a comprehensive tool was needed to convince and seek their buy - in Selection : I selected ‘ Visualization ’ as a tool as it would help me empathize with the customer and get closer to them for understanding their explicit & implicit needs . Guidance provided by Ms. Angela Myer in ‘ Week 1 ’ course inspired me to use this tool as I could relate to its application throughout the entire design process . It would also enable me to present and help the audience in visual thinking of our value proposition thereby making them believe in the business case . Application : Visualization as a tool was applied in following aspects of the problem solving : a. Easy to Understand Graphs & Charts : Existing products which were catering to ‘ Segment A ’ were taken up for performance analysis in terms of Avg . volumes , Avg . ticket size ( in terms of dollar value ) , Customer demographics , perceived value and opportunity size ( in terms of dollar value ) for a new product . b. Customer Journey Mapping : As – Is customer journey was understood by drawing a step by step flow chart comprising of the complete insurance buying journey for ‘ Segment A ’ . This flow chart helped us to understand the buying experience , existing product feature appeal , customer views on the bottlenecks due to back office processes as well as decision points during the buying journey . c. Exploring the ‘ What – If ’ for Product Contour : One of the important stages where visualization made an impact was in exploring the product structure , pricing and the associated customer buying journey . A storyboard was also developed to visualize the ‘ To – be ’ buying journey . Insight : Visualization is indeed a powerful tool . It creates a wave of energy in a meeting room and charges up the discussion through White - boarding or Flip - charting . Some of the insights I gathered are : a. Visualization in whatever format needs to be preserved ( I used flip charts and white board photos ) till the end of project as it will help the stakeholders recollect the context under which certain decisions were made throughout the design process b. Visual thinking in a group requires the ambience of the room / meeting space to be comfortable and colourful . Preferably the set up should be non - formal where opinion put forward by each of the group member is considered equal and given the same important as the other person irrespective of their designation or role in the organization . This helps the team members to express themselves completely and their creativity is triggered whole heartedly . Adding colours through elements like colourful markers , sketch pens , post its adds a touch of creativity and cheerfulness to the visual thinking process . Approach ( Futuristic ): I would explore different means of doing visualization ( depending on the need and audience ) which were not used in the current project . Some of those things include customer photography on the field ( Branch Offices ) , customer behaviour videos , customer call recordings and conversation mapping and Agent – Customer interaction map using stick figures etc . By trying various tools , I think I should be able to develop a toolbox which would help in all the projects going forward .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization – VW Challenge : My organization was exploring an opportunity to come up with an insurance value proposition for a niche segment of customers ( let ’s call this segment as ‘ Segment A ’ ) . For this purpose it was important to understand the status quo in terms of our current product portfolio , historical performance , opportunity size , competitor offerings and current level of engagement with ‘ Segment A ’ . Also throughout the new product development journey there were numbers of stakeholders involved and a comprehensive tool was needed to convince and seek their buy - in Selection : I selected ‘ Visualization ’ as a tool as it would help me empathize with the customer and get closer to them for understanding their explicit & implicit needs . Guidance provided by Ms. Angela Myer in ‘ Week 1 ’ course inspired me to use this tool as I could relate to its application throughout the entire design process . It would also enable me to present and help the audience in visual thinking of our value proposition thereby making them believe in the business case . Application : Visualization as a tool was applied in following aspects of the problem solving : a. Easy to Understand Graphs & Charts : Existing products which were catering to ‘ Segment A ’ were taken up for performance analysis in terms of Avg . volumes , Avg . ticket size ( in terms of dollar value ) , Customer demographics , perceived value and opportunity size ( in terms of dollar value ) for a new product . b. Customer Journey Mapping : As – Is customer journey was understood by drawing a step by step flow chart comprising of the complete insurance buying journey for ‘ Segment A ’ . This flow chart helped us to understand the buying experience , existing product feature appeal , customer views on the bottlenecks due to back office processes as well as decision points during the buying journey . c. Exploring the ‘ What – If ’ for Product Contour : One of the important stages where visualization made an impact was in exploring the product structure , pricing and the associated customer buying journey . A storyboard was also developed to visualize the ‘ To – be ’ buying journey . Insight : Visualization is indeed a powerful tool . It creates a wave of energy in a meeting room and charges up the discussion through White - boarding or Flip - charting . Some of the insights I gathered are : a. Visualization in whatever format needs to be preserved ( I used flip charts and white board photos ) till the end of project as it will help the stakeholders recollect the context under which certain decisions were made throughout the design process b. Visual thinking in a group requires the ambience of the room / meeting space to be comfortable and colourful . Preferably the set up should be non - formal where opinion put forward by each of the group member is considered equal and given the same important as the other person irrespective of their designation or role in the organization . This helps the team members to express themselves completely and their creativity is triggered whole heartedly . Adding colours through elements like colourful markers , sketch pens , post its adds a touch of creativity and cheerfulness to the visual thinking process . Approach ( Futuristic ): I would explore different means of doing visualization ( depending on the need and audience ) which were not used in the current project . Some of those things include customer photography on the field ( Branch Offices ) , customer behaviour videos , customer call recordings and conversation mapping and Agent – Customer interaction map using stick figures etc . By trying various tools , I think I should be able to develop a toolbox which would help in all the projects going forward . ### Output:

22089

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection on mind - mapping tool Challenge & Selection As a design student , I think mind mapping is a great tool to organize and visualize all the information you have about a particular subject , and it helps to think outside of the box and I use all the time in my projects . It provides an easy visualization of themes and patterns that are connected to the main subject and it helps to think of things you may not seen before , especially when you have a lot of information . Even though there are mind - mapping tools online , I still enjoy making it on a piece of paper and coloring the themes and subthemes and adding both drawings and writing . Application I created a mind map for my last project I am working on . It is a project for visually impaired people . They are my main focus ( the center of the mind map ) . The goal is to create a product to help them in their daily routine . So the first step I did was to sat down with all the data I have about this group , all of the studies , demographics data , and so on . Then I started to write all the data I have about the group , I added insights I collected from an interview with a group of visually impaired people , what they said about their daily routine , the challenges they face every day , what kind of product they currently use ( and what they like and dislike about it ) , and also what they would like to have in a product that they do not have now . I also added an interview with a professional that works with visually impaired people . Then , I group all the information in similar groups : challenges , devices ( pros x cons ) . I particularly enjoy adding some drawings too because I think it makes more visual and easy to have a quick look and understanding . Insight & Approach Using the mind map tool helped me to identify important aspects for the visually impaired group and to have ideas of possible solutions that may help them . For example , I realized they would like a product that does not draw too much attention to them , they would like something with an aesthetics very modern - like , that could help them walk more safely , maybe identifying obstacles above the waist - level , easy to use , not too much details ( especially for the older people ) , and to not be very expensive since data showed that they income are not very high . And I think all of these could be translated into design criteria for the project . Next phase is to come up with solutions and then start the prototype phase .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection on mind - mapping tool Challenge & Selection As a design student , I think mind mapping is a great tool to organize and visualize all the information you have about a particular subject , and it helps to think outside of the box and I use all the time in my projects . It provides an easy visualization of themes and patterns that are connected to the main subject and it helps to think of things you may not seen before , especially when you have a lot of information . Even though there are mind - mapping tools online , I still enjoy making it on a piece of paper and coloring the themes and subthemes and adding both drawings and writing . Application I created a mind map for my last project I am working on . It is a project for visually impaired people . They are my main focus ( the center of the mind map ) . The goal is to create a product to help them in their daily routine . So the first step I did was to sat down with all the data I have about this group , all of the studies , demographics data , and so on . Then I started to write all the data I have about the group , I added insights I collected from an interview with a group of visually impaired people , what they said about their daily routine , the challenges they face every day , what kind of product they currently use ( and what they like and dislike about it ) , and also what they would like to have in a product that they do not have now . I also added an interview with a professional that works with visually impaired people . Then , I group all the information in similar groups : challenges , devices ( pros x cons ) . I particularly enjoy adding some drawings too because I think it makes more visual and easy to have a quick look and understanding . Insight & Approach Using the mind map tool helped me to identify important aspects for the visually impaired group and to have ideas of possible solutions that may help them . For example , I realized they would like a product that does not draw too much attention to them , they would like something with an aesthetics very modern - like , that could help them walk more safely , maybe identifying obstacles above the waist - level , easy to use , not too much details ( especially for the older people ) , and to not be very expensive since data showed that they income are not very high . And I think all of these could be translated into design criteria for the project . Next phase is to come up with solutions and then start the prototype phase . ### Output:

12492

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Assignment 1 Example Reflection – Learning Launch A. Challenge : I am a Project Engineer in one of the Oil and Gas company . During one of the Oil and Gas project , we were at the stage of pre - commissioning activities have initiated and are getting completed system by system . After completion of pre - commissioning activities commissioning activities were scheduled . However , there was a protocol to conduct internal as well as external ( peer review ) technical audit of the installed facilities before the commissioning and start - up is initiated . During the technical audit one of the most renowned audit engineer , who had performed technical audits for several oil and gas facilities across the globe for last 30 years had pointed out a very minute error that seal cooling liquid to all the installed centrifugal pumps is not a controlled flow . As a best engineering practice , it was recommended to install flow restriction orifice in all the seal cooling liquid inlet lines . Based on the recommendation suppliers were contacted to provide some 50 nos of flow restriction orifice on urgent basis . Most of the suppliers replied with the minimum delivery period of 3 months subject to various overriding considerations and exorbitantly high cost . Challenge was to install the recommended item and start the plant at the earliest to save lot of service cost being paid on daily basis and start the earning wheel . B. Tool Selection : After looking at the situation I had carried out calculations to know the restriction orifice hole size required for the installation and proposed to my leaders to locally fabricate the orifice if possible . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . There for the requirement to identify the fabricator was like a learning launch to locally manage such issues . C. Application : After getting nod from our managers and leaders sketch or orifice was prepared by our draftsmen and a team of 2 shop floor supervisors were sent to various fabricators to check whether it is possible to quickly fabricate the restriction orifice . To which most of the fabricators said yes but they were pre - occupied with work which they were awarded by various clients and they were willing to do it after completion of ongoing work and it was expected to get completed in 3 - 4 weeks ’ time . Which we can not afford to wait . Finally , one of the fabricator who had capability to do such fine works was ready to take the job and deliver the product in 2 days ’ time . There came the next challenge when he informed that he does not have 2 mm to 4 mm stainless steel plate with him and it will take min 2 weeks ’ time to arrange the plate . We have come back to our ware house to locate a stainless - steel plate , fortunately we have located a 4 mm thick stainless - steel plate of 1 square meter size . We took permissions to lift the plate and transport it to the fabricator . Plate was delivered to fabricator and in presence of floor supervisors ’ plate was cut into desired size pieces . There was a requirement of 50 nos , where to avoid any failure a 20 % contingency was considered and 60 nos restriction orifice were fabricated in just one day with the fabrication cost of merely Rupees 5K. This has saved couple of hundred thousand Rupee and time of 3 months . D. Insight & Approach : By applying the learning launch tool , our team identified and learned that there are some fabricators available in the nearby area are capable in performing such fine fabrication works . Moving forward , our team who will operate the plant had decided to review such opportunities in future at least as a stop gap arrangement , whenever there are such sourcing issues . In view of above the learning launch is the appropriate tool used to overcome the issue . As mentioned above , our team needs to review the insight gained from this learning launch and incorporate this insight into future projects .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Assignment 1 Example Reflection – Learning Launch A. Challenge : I am a Project Engineer in one of the Oil and Gas company . During one of the Oil and Gas project , we were at the stage of pre - commissioning activities have initiated and are getting completed system by system . After completion of pre - commissioning activities commissioning activities were scheduled . However , there was a protocol to conduct internal as well as external ( peer review ) technical audit of the installed facilities before the commissioning and start - up is initiated . During the technical audit one of the most renowned audit engineer , who had performed technical audits for several oil and gas facilities across the globe for last 30 years had pointed out a very minute error that seal cooling liquid to all the installed centrifugal pumps is not a controlled flow . As a best engineering practice , it was recommended to install flow restriction orifice in all the seal cooling liquid inlet lines . Based on the recommendation suppliers were contacted to provide some 50 nos of flow restriction orifice on urgent basis . Most of the suppliers replied with the minimum delivery period of 3 months subject to various overriding considerations and exorbitantly high cost . Challenge was to install the recommended item and start the plant at the earliest to save lot of service cost being paid on daily basis and start the earning wheel . B. Tool Selection : After looking at the situation I had carried out calculations to know the restriction orifice hole size required for the installation and proposed to my leaders to locally fabricate the orifice if possible . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . There for the requirement to identify the fabricator was like a learning launch to locally manage such issues . C. Application : After getting nod from our managers and leaders sketch or orifice was prepared by our draftsmen and a team of 2 shop floor supervisors were sent to various fabricators to check whether it is possible to quickly fabricate the restriction orifice . To which most of the fabricators said yes but they were pre - occupied with work which they were awarded by various clients and they were willing to do it after completion of ongoing work and it was expected to get completed in 3 - 4 weeks ’ time . Which we can not afford to wait . Finally , one of the fabricator who had capability to do such fine works was ready to take the job and deliver the product in 2 days ’ time . There came the next challenge when he informed that he does not have 2 mm to 4 mm stainless steel plate with him and it will take min 2 weeks ’ time to arrange the plate . We have come back to our ware house to locate a stainless - steel plate , fortunately we have located a 4 mm thick stainless - steel plate of 1 square meter size . We took permissions to lift the plate and transport it to the fabricator . Plate was delivered to fabricator and in presence of floor supervisors ’ plate was cut into desired size pieces . There was a requirement of 50 nos , where to avoid any failure a 20 % contingency was considered and 60 nos restriction orifice were fabricated in just one day with the fabrication cost of merely Rupees 5K. This has saved couple of hundred thousand Rupee and time of 3 months . D. Insight & Approach : By applying the learning launch tool , our team identified and learned that there are some fabricators available in the nearby area are capable in performing such fine fabrication works . Moving forward , our team who will operate the plant had decided to review such opportunities in future at least as a stop gap arrangement , whenever there are such sourcing issues . In view of above the learning launch is the appropriate tool used to overcome the issue . As mentioned above , our team needs to review the insight gained from this learning launch and incorporate this insight into future projects . ### Output:

14504

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection - Mind Mapping • Challenge – Few students of a particular country had some issues as they moved forward in their life , they faced some issues adapting to the college . More often than not , their experiences of learning had a tinge of discomfort with them . Discomfort comes from various reasons . Fatigue from preparation for the entrance exam , doing a course that does n’t interest them at all and discontentment with progress . They are doing a course , an education that they were tamed for , not presented as a mere option . Students become depressed , disinterested , and more often it creates a sense of fear and apprehension even if they ’re doing a course of their choice . • Selection – The most appropriate way to seek a probable solution is to see the problems from the point of view of a student . Students devote 100s of hours per week for 2 - 3 years for one entrance exam . At the age of 15 - 16 , students have to undergo tremendous stress to pass an entrance exam . They ’re often told that their success will only be measured if they ’re able to make such institutes or not . It ’s not expected from every 15 - 16 years old to be mentally tough and be able to grind through the hours to crack the exam . Some are able to crack the exam and join the prestigious institutes so promised after the rigorous training and flourish at such institutes . Some students crack it but then crumble inside the institute . Some students who do not crack it often have regrets while some who do not crack it move on from their failures . It ’s no surprise that an entrance exam which such high stakes affects students massively . When some students are unable to crack the exam , the pressure and the stress gets to them and they end up committing suicide . Some students are left bereft of confidence in the near future because of their inability to pass an entrance exam , while some experience some sort of existential crisis . So , in order to find the root of the problem , we should start jotting down some ideas . And we do them and we link them with respect to each other . In other words , we do mind mapping and try encapsulate and centralize the whole problem to one particular cause and theme . • Approach – We identify the issues that students can face . And brainstorm a response by mapping all the problems to the students . And we find a unified solution based on the problem . • Insight – It was observed that a unified solution does n’t solve anything at all . As problems vary with respect to each student . Although there was qualitative analysis with some quantitative data to back it up , it was n’t sufficient . It was deemed necessary that our problem must be broken in simpler and distinguished terms . • Approach – In order to breakdown the problem in layman terms , we identify all the stakeholders and their role in exacerbating the problem . When the stakeholders are identified , we make use of Fish Bone diagram to find causes and effects using our jotted down ideas . After identifying the causes and effects , we created an entity relationship diagram ( how each stakeholder influences our challenge ) . Colluding all our diagrams , ideas , we create an effective mind map , which breaks down the problem to effectively find ways to reduce / eradicate . We ’ve came up with a stakeholder - oriented solution which shall be more effective .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection - Mind Mapping • Challenge – Few students of a particular country had some issues as they moved forward in their life , they faced some issues adapting to the college . More often than not , their experiences of learning had a tinge of discomfort with them . Discomfort comes from various reasons . Fatigue from preparation for the entrance exam , doing a course that does n’t interest them at all and discontentment with progress . They are doing a course , an education that they were tamed for , not presented as a mere option . Students become depressed , disinterested , and more often it creates a sense of fear and apprehension even if they ’re doing a course of their choice . • Selection – The most appropriate way to seek a probable solution is to see the problems from the point of view of a student . Students devote 100s of hours per week for 2 - 3 years for one entrance exam . At the age of 15 - 16 , students have to undergo tremendous stress to pass an entrance exam . They ’re often told that their success will only be measured if they ’re able to make such institutes or not . It ’s not expected from every 15 - 16 years old to be mentally tough and be able to grind through the hours to crack the exam . Some are able to crack the exam and join the prestigious institutes so promised after the rigorous training and flourish at such institutes . Some students crack it but then crumble inside the institute . Some students who do not crack it often have regrets while some who do not crack it move on from their failures . It ’s no surprise that an entrance exam which such high stakes affects students massively . When some students are unable to crack the exam , the pressure and the stress gets to them and they end up committing suicide . Some students are left bereft of confidence in the near future because of their inability to pass an entrance exam , while some experience some sort of existential crisis . So , in order to find the root of the problem , we should start jotting down some ideas . And we do them and we link them with respect to each other . In other words , we do mind mapping and try encapsulate and centralize the whole problem to one particular cause and theme . • Approach – We identify the issues that students can face . And brainstorm a response by mapping all the problems to the students . And we find a unified solution based on the problem . • Insight – It was observed that a unified solution does n’t solve anything at all . As problems vary with respect to each student . Although there was qualitative analysis with some quantitative data to back it up , it was n’t sufficient . It was deemed necessary that our problem must be broken in simpler and distinguished terms . • Approach – In order to breakdown the problem in layman terms , we identify all the stakeholders and their role in exacerbating the problem . When the stakeholders are identified , we make use of Fish Bone diagram to find causes and effects using our jotted down ideas . After identifying the causes and effects , we created an entity relationship diagram ( how each stakeholder influences our challenge ) . Colluding all our diagrams , ideas , we create an effective mind map , which breaks down the problem to effectively find ways to reduce / eradicate . We ’ve came up with a stakeholder - oriented solution which shall be more effective . ### Output:

13618

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

INSIGHTS TREE – Learning Launch Challenge I belong to the data analytics team for my organization and was involved in one of the projects for one our clients to identify the insights related to Finance data of the organization . The main scope included identifying why certain sectors , services , technologies , regions and countries are not performing with respect to the overall revenue , cost , gross profit & gross margin so that business can take necessary actions to avoid these misses .The main stakeholder involved was the CFO of the organization for whom the insights were really important to take financial decisions month - on - month . The ask from him was to create an UI so that he can use this and just by clicking on the insights and the main insights should be highlighted to him . Selection Our team went through multiple rounds of discussions to find out what should be suitable way to put the outputs and finance people are mostly comfortable with numbers . We use the technique of Learning launch to create an interactive UI with numbers on a small data set which can behave as a prototype to show how the solution works and also the stakeholders would get a sense of how the solution would eventually look like . Application For the first learning launch , we took a small data set with couple of metrics like revenue and cost and created the solution keeping into account the hierarchy at which the business wanted to see the data . Let us start with revenue , for revenue we had the overall revenue numbers , Under the overall revenue numbers , we had sectors in which revenue was divided . Under each sector we had multiple services and again under each service we had multiple technologies , under each technology we had multiple regions and finally under each region we had multiple countries . The user was given an option to choose the no of insights he wanted to see at each level . Also , he was given an option to choose between metrics which he wanted to see and compare against another metric . Another feature given to the user was to change the hierarchy based on his convenience . The prototype was given 5 finance stakeholders to take their feedback on the same . After getting the respective feedbacks , changes were incorporated and were applied to the prototype . Finally , after all the feedbacks were incorporated the prototype was presented to the CFO for hid final feedback . Insights By applying the learning launch tool with revenue and cost numbers , we were able to find out insights which were important for the business to take actions . The insights clearly showed why revenue and cost were impacted at each level , the solution was able to find out the most important insights . These insights were compared against the manual way of insights creation which they followed earlier . On comparison , almost 90 % of all - important insights matched with the client insights . The remaining 10 % were take an area of improvement which would be take up once we start a full - scale work and enhancement on the solution . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first launche and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: INSIGHTS TREE – Learning Launch Challenge I belong to the data analytics team for my organization and was involved in one of the projects for one our clients to identify the insights related to Finance data of the organization . The main scope included identifying why certain sectors , services , technologies , regions and countries are not performing with respect to the overall revenue , cost , gross profit & gross margin so that business can take necessary actions to avoid these misses .The main stakeholder involved was the CFO of the organization for whom the insights were really important to take financial decisions month - on - month . The ask from him was to create an UI so that he can use this and just by clicking on the insights and the main insights should be highlighted to him . Selection Our team went through multiple rounds of discussions to find out what should be suitable way to put the outputs and finance people are mostly comfortable with numbers . We use the technique of Learning launch to create an interactive UI with numbers on a small data set which can behave as a prototype to show how the solution works and also the stakeholders would get a sense of how the solution would eventually look like . Application For the first learning launch , we took a small data set with couple of metrics like revenue and cost and created the solution keeping into account the hierarchy at which the business wanted to see the data . Let us start with revenue , for revenue we had the overall revenue numbers , Under the overall revenue numbers , we had sectors in which revenue was divided . Under each sector we had multiple services and again under each service we had multiple technologies , under each technology we had multiple regions and finally under each region we had multiple countries . The user was given an option to choose the no of insights he wanted to see at each level . Also , he was given an option to choose between metrics which he wanted to see and compare against another metric . Another feature given to the user was to change the hierarchy based on his convenience . The prototype was given 5 finance stakeholders to take their feedback on the same . After getting the respective feedbacks , changes were incorporated and were applied to the prototype . Finally , after all the feedbacks were incorporated the prototype was presented to the CFO for hid final feedback . Insights By applying the learning launch tool with revenue and cost numbers , we were able to find out insights which were important for the business to take actions . The insights clearly showed why revenue and cost were impacted at each level , the solution was able to find out the most important insights . These insights were compared against the manual way of insights creation which they followed earlier . On comparison , almost 90 % of all - important insights matched with the client insights . The remaining 10 % were take an area of improvement which would be take up once we start a full - scale work and enhancement on the solution . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first launche and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout . ### Output:

20378

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Peer - graded Assignment : Reflection Project Title : Upgrading Educational Halls Challenge : The challenge is to upgrade 4 training rooms in order for these rooms to comply with modern standards of education . These rooms are part of an educational institution and contain old equipment , while a decade has passed since the last renovation . In addition , the management allocates a specific amount for the renovation and completion of the project for 2 months . Selection : Mind mapping is a way to gather your thoughts around a central theme . It starts and develops concentrically , defining in the center the theme we want to develop ( a project , an idea , etc . ) . We start from the central idea , add basic axes and , in each of them , we put the individual ideas that come to mind . Advantages of mind mapping are the better structure of thoughts , the better overview of a topic as well as the enhancement of the flow of new ideas . In addition , mind mapping not only helps to put our thoughts down and in order . It helps a lot to communicate them to others so that they understand them and watch them . This is the main reason I chose the mind mapping tool as it needed fast and efficient project development and completion . Application : I started the process by trying to gather views and ideas regarding the improvement of the provided education . So I created appropriate questionnaires which were given to people ( students and educators ) who at that time were using these training rooms . Next , I gathered the staff of the department with which we do brainstorming , in order to draw opinions from the staff with whom I would organize the renovation work of the rooms . The results of the questionnaires and brainstorming showed what really needed to be done to make the rooms more functional . Thus the ideas included views on the aesthetic design of the spaces , the required equipment and their technical details , as well as enhancing the interactivity in teaching and improving the internal organizational structure of the institute . The set of views helped to shape the mind map for this project . Thus , an overall picture of the existing one was quickly obtained and the requirements for what should be done were recorded . I showed it to colleagues who understood the current situation and how we need to work to have the desired end result . Next , we proceeded to the analysis of the basic axes of the mind map in order to look for the actions required for the smooth and efficient completion of the project . Insight : By applying mind mapping , our team realized and identified our assumptions . We all understood that the improvement was not just about replacing old equipment , but also changing certain procedural issues . So with mind mapping , it was easy on the one hand to understand what the staff should do and on the other hand to show the senior staff the necessary changes that need to be made and finally to approve them . Approach : From the above process , I realized that I have to take into account how other institutes work and how they apply new technologies in education . Next time , I 'll have to research other institutes and the ideas that emerge to include them in the mind mapping I will write . Thus , the project will be more complete and it will better cover the needs of modern education .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Peer - graded Assignment : Reflection Project Title : Upgrading Educational Halls Challenge : The challenge is to upgrade 4 training rooms in order for these rooms to comply with modern standards of education . These rooms are part of an educational institution and contain old equipment , while a decade has passed since the last renovation . In addition , the management allocates a specific amount for the renovation and completion of the project for 2 months . Selection : Mind mapping is a way to gather your thoughts around a central theme . It starts and develops concentrically , defining in the center the theme we want to develop ( a project , an idea , etc . ) . We start from the central idea , add basic axes and , in each of them , we put the individual ideas that come to mind . Advantages of mind mapping are the better structure of thoughts , the better overview of a topic as well as the enhancement of the flow of new ideas . In addition , mind mapping not only helps to put our thoughts down and in order . It helps a lot to communicate them to others so that they understand them and watch them . This is the main reason I chose the mind mapping tool as it needed fast and efficient project development and completion . Application : I started the process by trying to gather views and ideas regarding the improvement of the provided education . So I created appropriate questionnaires which were given to people ( students and educators ) who at that time were using these training rooms . Next , I gathered the staff of the department with which we do brainstorming , in order to draw opinions from the staff with whom I would organize the renovation work of the rooms . The results of the questionnaires and brainstorming showed what really needed to be done to make the rooms more functional . Thus the ideas included views on the aesthetic design of the spaces , the required equipment and their technical details , as well as enhancing the interactivity in teaching and improving the internal organizational structure of the institute . The set of views helped to shape the mind map for this project . Thus , an overall picture of the existing one was quickly obtained and the requirements for what should be done were recorded . I showed it to colleagues who understood the current situation and how we need to work to have the desired end result . Next , we proceeded to the analysis of the basic axes of the mind map in order to look for the actions required for the smooth and efficient completion of the project . Insight : By applying mind mapping , our team realized and identified our assumptions . We all understood that the improvement was not just about replacing old equipment , but also changing certain procedural issues . So with mind mapping , it was easy on the one hand to understand what the staff should do and on the other hand to show the senior staff the necessary changes that need to be made and finally to approve them . Approach : From the above process , I realized that I have to take into account how other institutes work and how they apply new technologies in education . Next time , I 'll have to research other institutes and the ideas that emerge to include them in the mind mapping I will write . Thus , the project will be more complete and it will better cover the needs of modern education . ### Output:

9997

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

STORYTELLING CHALLENGE AND SELECTION I am a student of the business administration degree , and I selected the storytelling tool because it is the ideal way for the public to capture a message that they want to give , since it is easily identified with a life story similar to yours or that It represents an act of self - improvement , that has a challenge or challenge and that has perseverance , but that must be very well told to achieve the objective . As a future administrator , I find it a challenge to be able to connect with my co- workers or consumers , through a story that identifies each of us and with that share the affection , values and recognition of the brand , because in this way I can raise the level of commitment in my company , and with that we would be able to create a good performance in the work and diffusion of the company . I do not think it is a difficult challenge , if not , a challenge that enriches my knowledge and that of others that will help us to understand more the needs of what people need and find a way to form a work team that develops a Deeper empathy in the present , creating more vivid images about the type of brand we are trying to create for consumers and their needs . APPLICATION When discussing with my classmates the importance of storytelling , we realized that we must apply it in our future companies since it is important to create a message that has a brand that consumers and people find interesting , that they take a learning in order for them to become internalized with the brand and have a special meaning for him or her . It seems to me an excellent strategy to connect with my consumer , think about how we will make the story and how we will disseminate it to create an impact and activate their imagination , in such a way that they have the need to share it with more people and that can satisfy their needs . and wishes of the majority . It is important to pay attention to the human need , because the use of this tool is not only about processes , problems and data , but also about people , and what better way than to create energy , passion and emotion about the message of my company . INSIGHT The learning that was very marked to me about the use of this tool is that it can give us an advantage over other companies , it is difficult to highlight a brand with so much competition in the market , but I believe that a good story can make a difference . If we can create a story that moves the public , we will achieve our goal . An important part of creating a story is to have a clear and simple premise , to achieve a memory of our brand in the heads and hearts of our consumers ; Another important part of creating the story is knowing how they behave with the use of my products , and giving importance to their tastes in order to create a product related to them , it will offer me a broader vision much more in line and to be able to think about what strategies or techniques I can use with this information and conquer my target market . Finally , with the massive use of technology in social networks , it is easier to connect with my audience on the platforms that they use the most every day and not only limit myself to conventional advertising , but also try to cover many attractive and interesting for all people today . APPROACH After analyzing how I could use this tool , in the process of creating my story , I think it is important to add the visualization and learning launch tool because in this way I will be able to find out what that important need that the client has that will make them buy my solution , and with this I will be able to tell the story of my brand with the help of visualization to be able to solve the problem , and this will depend on other people understanding me and aligning their ideas with mine . Now I can use the knowledge gained in this course , to be able to present new ideas in my classes , to analyze more about large companies by understanding how they use design thinking , and to discuss with my colleagues about the importance of these tools for to be able to propose ways of telling stories and how to use them in our future endeavors .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: STORYTELLING CHALLENGE AND SELECTION I am a student of the business administration degree , and I selected the storytelling tool because it is the ideal way for the public to capture a message that they want to give , since it is easily identified with a life story similar to yours or that It represents an act of self - improvement , that has a challenge or challenge and that has perseverance , but that must be very well told to achieve the objective . As a future administrator , I find it a challenge to be able to connect with my co- workers or consumers , through a story that identifies each of us and with that share the affection , values and recognition of the brand , because in this way I can raise the level of commitment in my company , and with that we would be able to create a good performance in the work and diffusion of the company . I do not think it is a difficult challenge , if not , a challenge that enriches my knowledge and that of others that will help us to understand more the needs of what people need and find a way to form a work team that develops a Deeper empathy in the present , creating more vivid images about the type of brand we are trying to create for consumers and their needs . APPLICATION When discussing with my classmates the importance of storytelling , we realized that we must apply it in our future companies since it is important to create a message that has a brand that consumers and people find interesting , that they take a learning in order for them to become internalized with the brand and have a special meaning for him or her . It seems to me an excellent strategy to connect with my consumer , think about how we will make the story and how we will disseminate it to create an impact and activate their imagination , in such a way that they have the need to share it with more people and that can satisfy their needs . and wishes of the majority . It is important to pay attention to the human need , because the use of this tool is not only about processes , problems and data , but also about people , and what better way than to create energy , passion and emotion about the message of my company . INSIGHT The learning that was very marked to me about the use of this tool is that it can give us an advantage over other companies , it is difficult to highlight a brand with so much competition in the market , but I believe that a good story can make a difference . If we can create a story that moves the public , we will achieve our goal . An important part of creating a story is to have a clear and simple premise , to achieve a memory of our brand in the heads and hearts of our consumers ; Another important part of creating the story is knowing how they behave with the use of my products , and giving importance to their tastes in order to create a product related to them , it will offer me a broader vision much more in line and to be able to think about what strategies or techniques I can use with this information and conquer my target market . Finally , with the massive use of technology in social networks , it is easier to connect with my audience on the platforms that they use the most every day and not only limit myself to conventional advertising , but also try to cover many attractive and interesting for all people today . APPROACH After analyzing how I could use this tool , in the process of creating my story , I think it is important to add the visualization and learning launch tool because in this way I will be able to find out what that important need that the client has that will make them buy my solution , and with this I will be able to tell the story of my brand with the help of visualization to be able to solve the problem , and this will depend on other people understanding me and aligning their ideas with mine . Now I can use the knowledge gained in this course , to be able to present new ideas in my classes , to analyze more about large companies by understanding how they use design thinking , and to discuss with my colleagues about the importance of these tools for to be able to propose ways of telling stories and how to use them in our future endeavors . ### Output:

19356

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : In the business environment , everybody in a company or a corporate strive to get tasks completed on expedited basis . This calls for experienced professionals that are familiar with their roles and responsibilities to meet the increasing business demands in the workplace . This is the case in our workplace as well . Sometimes , our office receives newly hired fresh graduates who have not been in such a workplace of ours prior to their graduation . The new hires are expected to work with us and learn the business we do during the same time we are striving to meet daily business targets . The above scenario is always challenging as the new hires are shifting from college mindset to career mindset , working to learn our company procedures and expectations , getting used to work to meeting daily targets and deadlines . Moreover , we , professionals , need to train and mentor the newly hired in addition to meeting our business responsibilities , as in recent and current occasion . This becoming challenging , time consuming , and efforts demanding to perform our duties and train the newly hired that will be future colleagues and leaders . Selection : When I am working with new hires and perform my regular duties , I chose to utilize storytelling . I found this tool useful because I was one day in their situation and I can relate to being new to business work environment . Also , it helped connect with them by sharing similarities to our starts as professional . Telling them stories of my own experience on shifting from college to career , the difficulties I had through , and how overcome them helped a lot in bonding with new hires and made them feel welcome and heard . This significantly helps in working together and collaborating with one another . Application : One day , I was in the middle of doing my daily work tasks . I noticed that one of the new hired employees was struggling with a team task that was due the day after . I sat with him and asked if he needed help . He seemed to be stressed about meeting the mentioned deadline . This reminded me of a similar situation that I was in a few weeks before and I decided to tell him my story of this situation . Me and him went for a short break and got coffee . During this break , I told him my story of deadline for a technical paper I was supposed to submit was approaching and I was already busy with all work activities . When my paper deadline was approaching , I became more focused and more effective to meet my paper deadline and my business needs . I told I was able to complete these deadlines because us human work more effectively under certain amount of stress . Insight : I found the storytelling tool a very useful tool to communicate with people especially in the work environment . Employees are used to data , instructions and facts and these information become more comprehensible when formed in a story . I also found out the storytelling tools helped to connect to employees both newly hired and professionals . It also gave me a broader outlook on how to tackle situations of challenges and difficult times by sharing my stories during similar circumstances . Approach : I would utilize the same selected tool of storytelling because it helps to connect with people and effectively exchange ideas and experiences . Therefore , storytelling support building healthy team inside and outside the workplace . It is actually a tool I will be using in in business and in my personal life after realizing how effective it can be .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : In the business environment , everybody in a company or a corporate strive to get tasks completed on expedited basis . This calls for experienced professionals that are familiar with their roles and responsibilities to meet the increasing business demands in the workplace . This is the case in our workplace as well . Sometimes , our office receives newly hired fresh graduates who have not been in such a workplace of ours prior to their graduation . The new hires are expected to work with us and learn the business we do during the same time we are striving to meet daily business targets . The above scenario is always challenging as the new hires are shifting from college mindset to career mindset , working to learn our company procedures and expectations , getting used to work to meeting daily targets and deadlines . Moreover , we , professionals , need to train and mentor the newly hired in addition to meeting our business responsibilities , as in recent and current occasion . This becoming challenging , time consuming , and efforts demanding to perform our duties and train the newly hired that will be future colleagues and leaders . Selection : When I am working with new hires and perform my regular duties , I chose to utilize storytelling . I found this tool useful because I was one day in their situation and I can relate to being new to business work environment . Also , it helped connect with them by sharing similarities to our starts as professional . Telling them stories of my own experience on shifting from college to career , the difficulties I had through , and how overcome them helped a lot in bonding with new hires and made them feel welcome and heard . This significantly helps in working together and collaborating with one another . Application : One day , I was in the middle of doing my daily work tasks . I noticed that one of the new hired employees was struggling with a team task that was due the day after . I sat with him and asked if he needed help . He seemed to be stressed about meeting the mentioned deadline . This reminded me of a similar situation that I was in a few weeks before and I decided to tell him my story of this situation . Me and him went for a short break and got coffee . During this break , I told him my story of deadline for a technical paper I was supposed to submit was approaching and I was already busy with all work activities . When my paper deadline was approaching , I became more focused and more effective to meet my paper deadline and my business needs . I told I was able to complete these deadlines because us human work more effectively under certain amount of stress . Insight : I found the storytelling tool a very useful tool to communicate with people especially in the work environment . Employees are used to data , instructions and facts and these information become more comprehensible when formed in a story . I also found out the storytelling tools helped to connect to employees both newly hired and professionals . It also gave me a broader outlook on how to tackle situations of challenges and difficult times by sharing my stories during similar circumstances . Approach : I would utilize the same selected tool of storytelling because it helps to connect with people and effectively exchange ideas and experiences . Therefore , storytelling support building healthy team inside and outside the workplace . It is actually a tool I will be using in in business and in my personal life after realizing how effective it can be . ### Output:

16077

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection - Mind Mapping Challenge:​ Our consulting team was encountering a recurring client issue that we were not set up to meet . We work with organizations in the healthcare industry and found that many clients had a deep knowledge about healthcare topics related to their product or division but often needed foundational knowledge for other topics in the industry . Clients would hire our consultants for advanced projects but would struggle to communicate detailed concepts within their organizations with divisions that were not up to speed on concepts outside of their day to day roles ; medicare billing , prior authorization procedures for pharmaceuticals etc , often this lack of knowledge in the broader organization could slow implementation of the projects that client teams had hired us to lead . Selection:​ We had a large amount of data on this particular issue . It was a pain point we had encountered for some time and we had consensus within the team it was time to see if we could find an opportunity in this issue . We turned to ​Mind - Mapping​. We wanted to quickly represent the client experience and possible ways we could deliver the needed information to our clients that took into account the multiple contact points and stakeholders within our client firms . Application:​ We engaged in a team - wide ​Mind - Mapping​ process as a way of testing our shared assumptions about the ​What Is​ state but also to lay the foundation for the ​What If​ possibilities we were in a position to consistently deliver . Each member of the team developed a Mind Map then we developed one together ( This took much longer than expected ) . We checked in with our clients to ensure that our concept of what was happening in their organization matched their experiences and we updated our visualization based on their feedback . With posted our group and individual maps in a virtual conference space with two of the course questions ; What works ? What wows ? And one of our own , what ’s missing ? Insight : ​For this challenge , the main insight was the content we were looking to provide - while important was not as important as the delivery channel . Having flexible access to quality information can mean a lot of different things to different stakeholders . What our clients needed was specific answers to specific questions quickly . Before this exercise , we had been thinking of a product we could produce as a “ course ” because that seemed more dignified or consultant like . Now we are discussing “ chunks of information ” which is a quote from one of our stakeholders . Chunks is a less sophisticated working title but it is super flexible . Thinking of the product as a chunk has opened up some delivery options we were n’t previously considering . Approach : ​I believe Mind Mapping was the appropriate selection for our situation . If we were to go through the process again , which is a real possibility , I would insist on an in - person gallery setting rather than a virtual one , since we did n’t get as much engagement as I was hoping for and I would conduct the session much sooner in the process . As a group , we were already transitioning to a course framework in our thought process and have needed to go back a few steps now that we realize that idea was more about our preexisting ideas than the client ’s needs .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection - Mind Mapping Challenge:​ Our consulting team was encountering a recurring client issue that we were not set up to meet . We work with organizations in the healthcare industry and found that many clients had a deep knowledge about healthcare topics related to their product or division but often needed foundational knowledge for other topics in the industry . Clients would hire our consultants for advanced projects but would struggle to communicate detailed concepts within their organizations with divisions that were not up to speed on concepts outside of their day to day roles ; medicare billing , prior authorization procedures for pharmaceuticals etc , often this lack of knowledge in the broader organization could slow implementation of the projects that client teams had hired us to lead . Selection:​ We had a large amount of data on this particular issue . It was a pain point we had encountered for some time and we had consensus within the team it was time to see if we could find an opportunity in this issue . We turned to ​Mind - Mapping​. We wanted to quickly represent the client experience and possible ways we could deliver the needed information to our clients that took into account the multiple contact points and stakeholders within our client firms . Application:​ We engaged in a team - wide ​Mind - Mapping​ process as a way of testing our shared assumptions about the ​What Is​ state but also to lay the foundation for the ​What If​ possibilities we were in a position to consistently deliver . Each member of the team developed a Mind Map then we developed one together ( This took much longer than expected ) . We checked in with our clients to ensure that our concept of what was happening in their organization matched their experiences and we updated our visualization based on their feedback . With posted our group and individual maps in a virtual conference space with two of the course questions ; What works ? What wows ? And one of our own , what ’s missing ? Insight : ​For this challenge , the main insight was the content we were looking to provide - while important was not as important as the delivery channel . Having flexible access to quality information can mean a lot of different things to different stakeholders . What our clients needed was specific answers to specific questions quickly . Before this exercise , we had been thinking of a product we could produce as a “ course ” because that seemed more dignified or consultant like . Now we are discussing “ chunks of information ” which is a quote from one of our stakeholders . Chunks is a less sophisticated working title but it is super flexible . Thinking of the product as a chunk has opened up some delivery options we were n’t previously considering . Approach : ​I believe Mind Mapping was the appropriate selection for our situation . If we were to go through the process again , which is a real possibility , I would insist on an in - person gallery setting rather than a virtual one , since we did n’t get as much engagement as I was hoping for and I would conduct the session much sooner in the process . As a group , we were already transitioning to a course framework in our thought process and have needed to go back a few steps now that we realize that idea was more about our preexisting ideas than the client ’s needs . ### Output:

15187

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking – Edgar Lara 1.- CHALLENGE AND SELECTION : a local cafeteria located in the center of the city considered among its development plans to expand its menu in order to increase its profit margin , since it had remained stagnant during the last 2 years ; The idea of its owners was to create a special menu for children as the cafeteria is located relatively close to two study centers and additionally it was very common for parents to come to the place with their children . However , for the most part they were companions of their parents , but they did not consume local products ; and the consumption was carried out in other places in the vicinity . The problem with this situation was that although the owners had hypotheses about which dishes may be attractive to children , in the end they were not sure of the reception they would have once they were on the menu . Likewise , it was a priority to analyze the viability of the project to start it up , since recent adaptation and remodeling of the premises to make it more attractive to customers meant large investments , which is why it was important to increase the level of profit for stability of the business . 2.- APPLICATION : Considering the antecedents , the generated action plan consisted in that for a week , the children who enter the premises or who visit the surroundings would be offered to choose between several selected products and dishes which they would most like to taste , to then receive feedback on the taste and presentation of it ; and once this information has been compiled , consider which would be the most selected product ( s ) and those with the best criticism to add to the menu ; Likewise , the details related to the presentation of the product would be considered to be more attractive . 3.- INSIGHT & APPROACH : In this way , once the application process has been carried out and with a minimum investment , it could be defined from the first source , which with the dishes that will have the highest and lowest output to be considered in their production plans . Likewise , through the information collected , modifications were considered regarding the ingredients or preparation ; Likewise , through this information it was possible to define the most attractive presentation for targeted clients and in this way determine , which would be the dishes to add to the menu ; During the course of the following months , the restaurant increased its profitability , as well as the number of customers increased , which is why the application of the chosen technique gave the expected results .

EMAIL: ID_NUM: NAME_STUDENT: Edgar Lara PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking – Edgar Lara 1.- CHALLENGE AND SELECTION : a local cafeteria located in the center of the city considered among its development plans to expand its menu in order to increase its profit margin , since it had remained stagnant during the last 2 years ; The idea of its owners was to create a special menu for children as the cafeteria is located relatively close to two study centers and additionally it was very common for parents to come to the place with their children . However , for the most part they were companions of their parents , but they did not consume local products ; and the consumption was carried out in other places in the vicinity . The problem with this situation was that although the owners had hypotheses about which dishes may be attractive to children , in the end they were not sure of the reception they would have once they were on the menu . Likewise , it was a priority to analyze the viability of the project to start it up , since recent adaptation and remodeling of the premises to make it more attractive to customers meant large investments , which is why it was important to increase the level of profit for stability of the business . 2.- APPLICATION : Considering the antecedents , the generated action plan consisted in that for a week , the children who enter the premises or who visit the surroundings would be offered to choose between several selected products and dishes which they would most like to taste , to then receive feedback on the taste and presentation of it ; and once this information has been compiled , consider which would be the most selected product ( s ) and those with the best criticism to add to the menu ; Likewise , the details related to the presentation of the product would be considered to be more attractive . 3.- INSIGHT & APPROACH : In this way , once the application process has been carried out and with a minimum investment , it could be defined from the first source , which with the dishes that will have the highest and lowest output to be considered in their production plans . Likewise , through the information collected , modifications were considered regarding the ingredients or preparation ; Likewise , through this information it was possible to define the most attractive presentation for targeted clients and in this way determine , which would be the dishes to add to the menu ; During the course of the following months , the restaurant increased its profitability , as well as the number of customers increased , which is why the application of the chosen technique gave the expected results . ### Output:

714

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non- citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David ’s book , “ The Connected Company ” . The front - stage / back- stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non- citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David ’s book , “ The Connected Company ” . The front - stage / back- stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work ### Output:

21195

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

STORY TELLING Challenge : Storytelling is a great tool that I use all the time . I work with populations , developmentally disabled individuals , senior citizens , and economically disadvantaged people . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . I spend a lot of time “ opening people up ” and finding ways to inspire them to improve their circumstances . When I work with seniors , we share stories for different reasons . With my developmentally disabled clients I share stories of my life in order to help them state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes .. I have used the technique of using a straw man of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application : In discussing policy changes with a social service agency , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , o each person as a unique being , and addressing their individual needs first and foremost . Our team went through a two - day training with a Scrum project management coach . Next , we went through five workshops to structure our tasks and processes in a more agile if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a natural disaster . Everyone was doing really well except for one woman whose stress was making her very emotionally volatile . I could tell she needed attention ; in my mind I decided she would be “ Princess for an hour . ” I made her a cup of coffee and sat down with her and let her talk . It turned out that her mother , who was with her , had survived a brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organized operates Approach : I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout . No surprise would us plan and expect of cause of forecastedheld accountable for performanced IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: STORY TELLING Challenge : Storytelling is a great tool that I use all the time . I work with populations , developmentally disabled individuals , senior citizens , and economically disadvantaged people . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . I spend a lot of time “ opening people up ” and finding ways to inspire them to improve their circumstances . When I work with seniors , we share stories for different reasons . With my developmentally disabled clients I share stories of my life in order to help them state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes .. I have used the technique of using a straw man of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application : In discussing policy changes with a social service agency , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , o each person as a unique being , and addressing their individual needs first and foremost . Our team went through a two - day training with a Scrum project management coach . Next , we went through five workshops to structure our tasks and processes in a more agile if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a natural disaster . Everyone was doing really well except for one woman whose stress was making her very emotionally volatile . I could tell she needed attention ; in my mind I decided she would be “ Princess for an hour . ” I made her a cup of coffee and sat down with her and let her talk . It turned out that her mother , who was with her , had survived a brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organized operates Approach : I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout . No surprise would us plan and expect of cause of forecastedheld accountable for performanced IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe ### Output:

11445

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection on Ideation including visualization Challenge : Working in an innovative specialty chemicals company we are often faced with customer challenges and projects / project ideas where we need to develop unconventional new products or processes . In a similar phase as the “ what if ” phase our innovation tool calls for a brainstorming session to generate new approaches and ideas . For an average project we typically assemble around 10 - 12 employees with an as diverse background as possible ( from marketing , production , development and research as well as with a divers educational background ranging from Chemistry , Business and Administration to Biotechnology ) . The colleagues are then working together in a half day to day workshop to generate in several iterative cycles new ideas . There are specific challenges to overcome in this phase . First we need to collect as many also unconventional ideas , without influencing each other and leading to a bias in the group . Then the ideas have to be consolidated , sorted and evaluated in a limited time . Application Our idea generation team meets in a dedicated room , preferably distant to any normal office or lab environment to ensure the full dedication and attention of the participant . Mobile phones are banned during the sessions . A moderator , often a responsible project manager , introduces the challenge / project / idea / design criteria to the team with as much information on the background / design criteria as possible and needed . In a first phase , the group is then split into at least 2 groups of 5 - 6 people ( group A , B ) . Each group is led by an individual moderator . Each of the individual group members ( of group A or B ) is then asked to formulate his or her ideas and thoughts on sticky notes ( independent of each other , without interaction in the group , one idea per sticky note ) . This typically needs 10 - 20 min . It is important that every idea counts be it high level or detailed , even thoughts or questions are permitted [ Week 3 : Video Idea generation process ] . After that the colleagues are asked to pin their thoughts and ideas to a whiteboard or flip chart , giving a brief explanation of the individual sticker . Important is to formulate only one idea / thought per sticker . This is done by each member of the group without permitting comments or question from the colleagues . This part can take 30 min to an hour depending on the number of ideas formulated by the participants . This is then followed by a phase , in which discussions and questions of the group are encouraged . The moderator , tries to cluster at this point ideas and moves sticky notes with similar ideas close together as well as ideas , which are somehow related to each other in close proximity . This generates a picture similar to a mind map [ Week 3 : Mind mapping tool ; Mind map https://en.wikipedia.org/wiki/Mind_map ] . The picture will then be refined during the rest of the process . In this phase , the group generates a common understanding of the problem and the ideas generated , and sometimes even develops new , advanced ideas . After the discussion session , the groups switch white boards / pictures / drawing boards and are introduced by the moderator ( who stays at the same board ) to the ideas generated by the other group . Typically this phase takes 30 min to 1h . Questions and discussions are permitted even encouraged . During this phase additional ideas and thoughts can be added , sticky notes moved , consolidated and the picture further refined . Additions and additional visualization is encouraged . In a third phase , the two moderators present the final white boards / pictures / drawing boards including the most important point of the discussions to the entire group . Discussions are permitted at this point but need to be restricted to a minimum to close the phase . The phase should not exceed 15 - 30 min . Finally , the entire group is then asked to vote for the most interesting or attractive idea . This is done by sticky points provided by the moderator team . Each group member and moderator gets 3 - 5 votes and can use them as to vote for the most interesting and attractive idea in their opinion . This might take 5- 10 min depending on the group . The final two idea boards / pictures / drawing boards including the votes are recorded and serve as starting point for a more detailed analysis , including business potential , technical feasibility and attractiveness in the ongoing project . The concept is closely related to the world café concept described e.g. here https://en.wikipedia.org/wiki/World_caf%C3%A9 . Insight In my opinion the concept is a very powerful tool to develop new concepts and ideas . For me it has worked on several occasions very well with innovative results . It depends very much though , on the introduction / design criteria given by the moderator team . In addition , the moderators do have a very active role in this concept and do have a strong influence . Moderators can steer this concept and use it to direct the group towards their own ideas and interests . This should be avoided and moderators should be reminded that they have to be neutral to generate new insights and ideas . Since it is a complex approach with at least two groups coordination of the two groups is crucial as well as a similar moderation style of the moderators . Surprisingly enough , in my experience the two groups often develop very similar ideas to the given problem . Modification of approach : The role of the moderator is the leading part in this concept . The moderator needs to understand that and needs to act accordingly . The moderator needs to be absolutely neutral not following his or her own interests . This can be ensured e.g. by a 3rd moderator as neutral instance . Having been reminded by the Design Thinking course how powerful visualization is , I will try to implement more visualization in this approach not only text . The group members could already come up with drawings of ideas or work on the visualization of the relation of the ideas to further clarify the final idea boards / mind maps .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection on Ideation including visualization Challenge : Working in an innovative specialty chemicals company we are often faced with customer challenges and projects / project ideas where we need to develop unconventional new products or processes . In a similar phase as the “ what if ” phase our innovation tool calls for a brainstorming session to generate new approaches and ideas . For an average project we typically assemble around 10 - 12 employees with an as diverse background as possible ( from marketing , production , development and research as well as with a divers educational background ranging from Chemistry , Business and Administration to Biotechnology ) . The colleagues are then working together in a half day to day workshop to generate in several iterative cycles new ideas . There are specific challenges to overcome in this phase . First we need to collect as many also unconventional ideas , without influencing each other and leading to a bias in the group . Then the ideas have to be consolidated , sorted and evaluated in a limited time . Application Our idea generation team meets in a dedicated room , preferably distant to any normal office or lab environment to ensure the full dedication and attention of the participant . Mobile phones are banned during the sessions . A moderator , often a responsible project manager , introduces the challenge / project / idea / design criteria to the team with as much information on the background / design criteria as possible and needed . In a first phase , the group is then split into at least 2 groups of 5 - 6 people ( group A , B ) . Each group is led by an individual moderator . Each of the individual group members ( of group A or B ) is then asked to formulate his or her ideas and thoughts on sticky notes ( independent of each other , without interaction in the group , one idea per sticky note ) . This typically needs 10 - 20 min . It is important that every idea counts be it high level or detailed , even thoughts or questions are permitted [ Week 3 : Video Idea generation process ] . After that the colleagues are asked to pin their thoughts and ideas to a whiteboard or flip chart , giving a brief explanation of the individual sticker . Important is to formulate only one idea / thought per sticker . This is done by each member of the group without permitting comments or question from the colleagues . This part can take 30 min to an hour depending on the number of ideas formulated by the participants . This is then followed by a phase , in which discussions and questions of the group are encouraged . The moderator , tries to cluster at this point ideas and moves sticky notes with similar ideas close together as well as ideas , which are somehow related to each other in close proximity . This generates a picture similar to a mind map [ Week 3 : Mind mapping tool ; Mind map https://en.wikipedia.org/wiki/Mind_map ] . The picture will then be refined during the rest of the process . In this phase , the group generates a common understanding of the problem and the ideas generated , and sometimes even develops new , advanced ideas . After the discussion session , the groups switch white boards / pictures / drawing boards and are introduced by the moderator ( who stays at the same board ) to the ideas generated by the other group . Typically this phase takes 30 min to 1h . Questions and discussions are permitted even encouraged . During this phase additional ideas and thoughts can be added , sticky notes moved , consolidated and the picture further refined . Additions and additional visualization is encouraged . In a third phase , the two moderators present the final white boards / pictures / drawing boards including the most important point of the discussions to the entire group . Discussions are permitted at this point but need to be restricted to a minimum to close the phase . The phase should not exceed 15 - 30 min . Finally , the entire group is then asked to vote for the most interesting or attractive idea . This is done by sticky points provided by the moderator team . Each group member and moderator gets 3 - 5 votes and can use them as to vote for the most interesting and attractive idea in their opinion . This might take 5- 10 min depending on the group . The final two idea boards / pictures / drawing boards including the votes are recorded and serve as starting point for a more detailed analysis , including business potential , technical feasibility and attractiveness in the ongoing project . The concept is closely related to the world café concept described e.g. here https://en.wikipedia.org/wiki/World_caf%C3%A9 . Insight In my opinion the concept is a very powerful tool to develop new concepts and ideas . For me it has worked on several occasions very well with innovative results . It depends very much though , on the introduction / design criteria given by the moderator team . In addition , the moderators do have a very active role in this concept and do have a strong influence . Moderators can steer this concept and use it to direct the group towards their own ideas and interests . This should be avoided and moderators should be reminded that they have to be neutral to generate new insights and ideas . Since it is a complex approach with at least two groups coordination of the two groups is crucial as well as a similar moderation style of the moderators . Surprisingly enough , in my experience the two groups often develop very similar ideas to the given problem . Modification of approach : The role of the moderator is the leading part in this concept . The moderator needs to understand that and needs to act accordingly . The moderator needs to be absolutely neutral not following his or her own interests . This can be ensured e.g. by a 3rd moderator as neutral instance . Having been reminded by the Design Thinking course how powerful visualization is , I will try to implement more visualization in this approach not only text . The group members could already come up with drawings of ideas or work on the visualization of the relation of the ideas to further clarify the final idea boards / mind maps . ### Output:

14456

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Tool Challenges and Selection According to Mr. Manuel Romero Storytelling ’s a fundamental part of every great brand . Every great brand has a story and that story connects to the emotions , the characters , the values of the people . Storytelling is a powerful tool that are applicable in various situation of our daily life , ergo is the tool that I applied all the times . Sharing your stories helps the brain to work creatively . But , there is something as powerful as storytelling to affect the brain in a negative way , that is , failure . I personally know many people going through the fear of failure , but this time my bosom friend was going through the fear of failure and I used the tool storytelling to help him overcome it . I opened up to him which made him feel less lonely and gave him boost of confidence . Failure can make you feel demoralized , helpless , hopeless , and anxious . It tends to break a person ’s moral , hence at that point of time listening to someone ’s motivational story plays a huge role . Application I have a story about using storytelling . Recently after attempting certain entrance exams I was on a discussion with a close friend of mine . He sounded very anxious and helpless as he was going through the fear of failure and lack of confidence . His results were supposed to be out in a day or two , and he was sure that he is going through High level of anxiety and is going to experience sleepless nights because of that . That ’s when I decided that I can open up and share my stories and experience which might help him deal with his anxiety . I told him how the fear of failure was eating me up and affected my health and my mind set . I was so negative and forgot to enjoy the little things I have . But one day my father decided to share his own story and how he battled this fear . He made me understand on how life goes on and we will be facing such obstacles as we grow . Failure is a part of life and we should treat it like an obstacle and tackle it . If you feel like you are stuck between your thoughts and feel very helpless , just do SOMETHING . Take a walk , call up your friends and talk about something random , play with your pet - just do something to break that cycle that is going on in your head . Do anything that will distract you even for sometime . Insight My father ’s story helped me , but his story turned out to be so motivational that it helped my friend too . Through the storytelling tool my father helped me as well as my close friend to tackle the fear of failure . What I think storytelling does , is it brings a different element . Storytelling says it 's not about the list of things we have to do , it 's about the connection that we give to people about a piece of information that we 're trying to share . A good story at its essence , is simply conveying a message that has logic . It is quite common for many people to give up after many setbacks and failures . But , Storytelling is such a tool which has the ability to motivate a person and bring that confidence back in them . The story is an example for keep trying always and to never give up despite multiple failures . Approach Angela Jimenez and Mr. Manuel Romero shared their knowledge on various tools included in design thinking for innovation . There were tools like , visualization , storytelling , mind mapping and learning launch . I personally chose storytelling tool as it has emotional connection , and it also has larger purpose . Storytelling is the difference between solving a problem and creating a cause . A cause is something that ignites people , and unites people . And I think that 's what a good story does . The course design thinking for innovation helped me learn new ways to solve problems and gave me a new view as well . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Tool Challenges and Selection According to Mr. Manuel Romero Storytelling ’s a fundamental part of every great brand . Every great brand has a story and that story connects to the emotions , the characters , the values of the people . Storytelling is a powerful tool that are applicable in various situation of our daily life , ergo is the tool that I applied all the times . Sharing your stories helps the brain to work creatively . But , there is something as powerful as storytelling to affect the brain in a negative way , that is , failure . I personally know many people going through the fear of failure , but this time my bosom friend was going through the fear of failure and I used the tool storytelling to help him overcome it . I opened up to him which made him feel less lonely and gave him boost of confidence . Failure can make you feel demoralized , helpless , hopeless , and anxious . It tends to break a person ’s moral , hence at that point of time listening to someone ’s motivational story plays a huge role . Application I have a story about using storytelling . Recently after attempting certain entrance exams I was on a discussion with a close friend of mine . He sounded very anxious and helpless as he was going through the fear of failure and lack of confidence . His results were supposed to be out in a day or two , and he was sure that he is going through High level of anxiety and is going to experience sleepless nights because of that . That ’s when I decided that I can open up and share my stories and experience which might help him deal with his anxiety . I told him how the fear of failure was eating me up and affected my health and my mind set . I was so negative and forgot to enjoy the little things I have . But one day my father decided to share his own story and how he battled this fear . He made me understand on how life goes on and we will be facing such obstacles as we grow . Failure is a part of life and we should treat it like an obstacle and tackle it . If you feel like you are stuck between your thoughts and feel very helpless , just do SOMETHING . Take a walk , call up your friends and talk about something random , play with your pet - just do something to break that cycle that is going on in your head . Do anything that will distract you even for sometime . Insight My father ’s story helped me , but his story turned out to be so motivational that it helped my friend too . Through the storytelling tool my father helped me as well as my close friend to tackle the fear of failure . What I think storytelling does , is it brings a different element . Storytelling says it 's not about the list of things we have to do , it 's about the connection that we give to people about a piece of information that we 're trying to share . A good story at its essence , is simply conveying a message that has logic . It is quite common for many people to give up after many setbacks and failures . But , Storytelling is such a tool which has the ability to motivate a person and bring that confidence back in them . The story is an example for keep trying always and to never give up despite multiple failures . Approach Angela Jimenez and Mr. Manuel Romero shared their knowledge on various tools included in design thinking for innovation . There were tools like , visualization , storytelling , mind mapping and learning launch . I personally chose storytelling tool as it has emotional connection , and it also has larger purpose . Storytelling is the difference between solving a problem and creating a cause . A cause is something that ignites people , and unites people . And I think that 's what a good story does . The course design thinking for innovation helped me learn new ways to solve problems and gave me a new view as well . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . ### Output:

13603

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge A digital transformation services firm recently acquired a boutique analytics firm . A plan of three years in integration was met with unanticipated hurdles imposing to cultural differences in people processes who deal with processes .One major concern was with respect to talent acquisition practices . While the holding firm adhered to a traditional hierarchical structure , the set up they acquired was more flat and largely based on millennial talent . Intermediate managers formed the intrinsic key to make this integration successful , however , they needed to align on new hiring practices to meet resource skill mix required for new projects . The key decision makers included a mix of varying seniority levels and domain expertise which led to varying degrees of participation in prior group discussions . Selection In order to create a comfortable environment for the discussion of conflicting ideas , we leveraged the mind - mapping tool in a series of brainstorming sessions . The intention of these sessions was to create a common area for talent acquisition needs and bubble up values and skill sets that would match it . We chose a combination of brainstorming techniques along with mind - mapping in order to eliminate biases arising from the HIPPO effect . Application We started by narrowing down the group from 30 decision makers to 7 decision makers who are representative of the larger group . Before the first brainstorming session , we shared an agenda to the group with 3 questions that needed to be addressed in the brainstorming session . Through the week leading up to the brainstorming session , we started informal communication over e - mail on ideas that the group was thinking through about the end - state vision of the new talent acquisition process , references on industry best practices , current skill matrix and measures of evaluation of a candidate . On the day of the brainstorming session , we used the nominal group technique to elicit ideas from each person in the room to address this question - “ What are the qualities you seek in an ideal candidate at x level ? ” to start off . Instead of a traditional white - boarding session in the boardroom , we shifted to a break - out area with glass walls . The moderator of the session handed post - it notes , pen and paper to every person . Every quality was written on a post - it note and pasted on the glass wall as it was submitted to the moderator . We continued this exercise till the whole group was exhausted with inputs on that particular question . Thereafter , the moderator grouped similar post - its together and the group took a coffee - break . The grouped themes were logged in an excel worksheet . The same process was repeated to answer the other 2 questions i.e. “ If you could , what would you change about the existing talent acquisition process ? ” and “ What are your non - negotiable values at the workplace ? ” . The post - it notes were grouped , posted on the walls and exposed to the larger group for the rest of the week for observation and inputs for the rest of the week . The moderator collected feedback and shared a summary of the information elicited from this exercise in the form of a mind - map ( used xmind ) . Insight & Approach With this exercise , I have learnt that it ’s easy to articulate difficult ideas if the problem is de- constructed in an approachable manner . Finding a common ground with a diverse set of participants with varying technical and business expertise became easier once multitude of perspectives were mapped into themed values / qualities / skill sets of a potential candidate . Changing from a routine approach to brainstorming with a new format and different physical environment stimulated the whole group to participate more openly that led to seamless collaboration over a difficult problem . There is also an alternative for it . We could have leveraged the visualization tool to showcase existing talent acquisition processes and an ideal employee map to encourage a directed conversation . If the focal point of the discussion was something visual , it would help stakeholders to come to the root of an issue faster .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge A digital transformation services firm recently acquired a boutique analytics firm . A plan of three years in integration was met with unanticipated hurdles imposing to cultural differences in people processes who deal with processes .One major concern was with respect to talent acquisition practices . While the holding firm adhered to a traditional hierarchical structure , the set up they acquired was more flat and largely based on millennial talent . Intermediate managers formed the intrinsic key to make this integration successful , however , they needed to align on new hiring practices to meet resource skill mix required for new projects . The key decision makers included a mix of varying seniority levels and domain expertise which led to varying degrees of participation in prior group discussions . Selection In order to create a comfortable environment for the discussion of conflicting ideas , we leveraged the mind - mapping tool in a series of brainstorming sessions . The intention of these sessions was to create a common area for talent acquisition needs and bubble up values and skill sets that would match it . We chose a combination of brainstorming techniques along with mind - mapping in order to eliminate biases arising from the HIPPO effect . Application We started by narrowing down the group from 30 decision makers to 7 decision makers who are representative of the larger group . Before the first brainstorming session , we shared an agenda to the group with 3 questions that needed to be addressed in the brainstorming session . Through the week leading up to the brainstorming session , we started informal communication over e - mail on ideas that the group was thinking through about the end - state vision of the new talent acquisition process , references on industry best practices , current skill matrix and measures of evaluation of a candidate . On the day of the brainstorming session , we used the nominal group technique to elicit ideas from each person in the room to address this question - “ What are the qualities you seek in an ideal candidate at x level ? ” to start off . Instead of a traditional white - boarding session in the boardroom , we shifted to a break - out area with glass walls . The moderator of the session handed post - it notes , pen and paper to every person . Every quality was written on a post - it note and pasted on the glass wall as it was submitted to the moderator . We continued this exercise till the whole group was exhausted with inputs on that particular question . Thereafter , the moderator grouped similar post - its together and the group took a coffee - break . The grouped themes were logged in an excel worksheet . The same process was repeated to answer the other 2 questions i.e. “ If you could , what would you change about the existing talent acquisition process ? ” and “ What are your non - negotiable values at the workplace ? ” . The post - it notes were grouped , posted on the walls and exposed to the larger group for the rest of the week for observation and inputs for the rest of the week . The moderator collected feedback and shared a summary of the information elicited from this exercise in the form of a mind - map ( used xmind ) . Insight & Approach With this exercise , I have learnt that it ’s easy to articulate difficult ideas if the problem is de- constructed in an approachable manner . Finding a common ground with a diverse set of participants with varying technical and business expertise became easier once multitude of perspectives were mapped into themed values / qualities / skill sets of a potential candidate . Changing from a routine approach to brainstorming with a new format and different physical environment stimulated the whole group to participate more openly that led to seamless collaboration over a difficult problem . There is also an alternative for it . We could have leveraged the visualization tool to showcase existing talent acquisition processes and an ideal employee map to encourage a directed conversation . If the focal point of the discussion was something visual , it would help stakeholders to come to the root of an issue faster . ### Output:

15213

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind mapping - A design tool Challenge - Being a member of the Training and Placement ( TnP ) community in my institute , my / our challenge is to improve the standard of the placements ( i.e. job offers ) presented in the college campus . The scope of this work includes understanding the trends in the company 's job offerings , salary terms and the kind of knowledge base expected from students enrolled in courses offered specifically in our institute . It also involves acknowledging the changes in student 's interests in various fields over a period of years and the job prospects associated with it . The project team consists of 15 members of TnP and 3 faculty members at an authoritative position . We will focus on trying to unravel what students ( as consumers ) desire to accomplish after graduating and what companies ( as suppliers ) expect from their employees and how these two can be properly paired up just like jigsaw puzzles to present a win - win situation . Selection - During this course , as I came across the mind mapping tool , I instantly realised this to be an opportunity to enhance the placement procedures in our college . As I introduced this to my fellow teammates , we decided to try this design tool . Broadly speaking , mind mapping helps to organize the huge accumulated data by observing several patterns or sequences so that it can be arranged in clusters . Application - To implement this design tool , mind mapping , we first had to collect the data . For this purpose , a questionnaire was created which incorporated questions concerning the student 's field of interest , courses covered in the institute regarding that field , whether that knowledge base is enough to acquire a job in that field , companies they are interested in , job profile they desire , etc . Another dataset was created involving the companies that have been participating in our on - campus placements program , the job profile that they have been offering and the sectors they are associated with ( manufacturing , IT , business , etc . ) The two datasets are then brought together for creation of mind map . This mind map helped in charting the convergence of company 's offers and student 's demands . It assisted to outline the fields still in trend , the companies commonly aspired to by students , job profiles that the needs to be consistently offered and any progress in particular sectors . The outliers were considered the new ventures to be explored leading to new companies to be invited in the placement program in upcoming years . Insight - When the results of this mind map was presented in front of the authorities , it was clear that everybody had a much better understanding of what shifts need to be made in coming batches to inculcate the knowledge students required to achieve their dream jobs , eventually attracting more companies and enhancing the program and status quo of the institute . If this mind mapping tool is used every year in the TnP community , then it will be a huge help in making satisfactory owners and employees every year , keeping up with the evolving pace of industry . Approach - Given that this tool has been beneficial in organizing the information , this data can be further improved by collecting the feedback of alumni currently working in companies covering aspects of job satisfaction such as privileges , insurances , promotions , etc . This will diversify the key thoughts expanding the clusters for better mapping .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind mapping - A design tool Challenge - Being a member of the Training and Placement ( TnP ) community in my institute , my / our challenge is to improve the standard of the placements ( i.e. job offers ) presented in the college campus . The scope of this work includes understanding the trends in the company 's job offerings , salary terms and the kind of knowledge base expected from students enrolled in courses offered specifically in our institute . It also involves acknowledging the changes in student 's interests in various fields over a period of years and the job prospects associated with it . The project team consists of 15 members of TnP and 3 faculty members at an authoritative position . We will focus on trying to unravel what students ( as consumers ) desire to accomplish after graduating and what companies ( as suppliers ) expect from their employees and how these two can be properly paired up just like jigsaw puzzles to present a win - win situation . Selection - During this course , as I came across the mind mapping tool , I instantly realised this to be an opportunity to enhance the placement procedures in our college . As I introduced this to my fellow teammates , we decided to try this design tool . Broadly speaking , mind mapping helps to organize the huge accumulated data by observing several patterns or sequences so that it can be arranged in clusters . Application - To implement this design tool , mind mapping , we first had to collect the data . For this purpose , a questionnaire was created which incorporated questions concerning the student 's field of interest , courses covered in the institute regarding that field , whether that knowledge base is enough to acquire a job in that field , companies they are interested in , job profile they desire , etc . Another dataset was created involving the companies that have been participating in our on - campus placements program , the job profile that they have been offering and the sectors they are associated with ( manufacturing , IT , business , etc . ) The two datasets are then brought together for creation of mind map . This mind map helped in charting the convergence of company 's offers and student 's demands . It assisted to outline the fields still in trend , the companies commonly aspired to by students , job profiles that the needs to be consistently offered and any progress in particular sectors . The outliers were considered the new ventures to be explored leading to new companies to be invited in the placement program in upcoming years . Insight - When the results of this mind map was presented in front of the authorities , it was clear that everybody had a much better understanding of what shifts need to be made in coming batches to inculcate the knowledge students required to achieve their dream jobs , eventually attracting more companies and enhancing the program and status quo of the institute . If this mind mapping tool is used every year in the TnP community , then it will be a huge help in making satisfactory owners and employees every year , keeping up with the evolving pace of industry . Approach - Given that this tool has been beneficial in organizing the information , this data can be further improved by collecting the feedback of alumni currently working in companies covering aspects of job satisfaction such as privileges , insurances , promotions , etc . This will diversify the key thoughts expanding the clusters for better mapping . ### Output:

16988

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection The main instrument I utilized was the method of Visualization , or Visual Thinking , to accomplish a mutual comprehension of an issue among a different gathering of partners before striving to recognize and characterize potential answers for the issue . Through visual thinking , we can visualise the problem which opens up all the possible challenges that we can discuss to find out the solution . In this technique , we draw a picture and write down all the possibilities in a pictorial way to make the discussion easier . This methodology has been admired and used regularly by the government offices attempting to apply innovation advancements to modernize the passage of their administrations to their client , which might be U.S. residents , organizations , and non - residents . Application To start the process , we create a picture of the problem domain . We draw the picture from any existing material available to understand the environment . The picture drawn is simple and made by using simple shapes & icons available on the internet . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If these materials are not available , then we conduct informal interviews with some of the stakeholders or partners who serve as our main points of contact on the initiative . They give us some idea about the field picture . If appropriate to the situation , we will borrow the concept to “ front - stage / back - stage ” from previous research . The front - stage / back - stage approach helps to strengthen the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The draft , that we often start with always has a column on the left to identify partners and value chain providers and a column on the right to identify oversight organizations , such as Congress , GAO , Labour unions , advocacy groups and other entities that may effect on how the organization operates . If the front - stage / back - stage view does n’t work , then we will create a different type of visual either based on a high - level process flow with swim lanes for different stakeholders , or another format . For this activity , we will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a soft copy or a poster size hard copy depending on where they are on the field picture so that they can write on directly , or use sticky notes or they may edit it on ground to make comments . We give them some basic questions to answer , such as : 1 ) What key elements are missing from the picture ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) Have you any insights or idea of your own about the picture or change it ? They will have their own time to discuss the questions and give their statement the next day . Then each group will report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports , I need to compile them , note similarities , ignore silly ideas and record all good and bad answers . After the session , I digitize each group ’s poster as an artifact , create a compilation that combines the shared and new insights from the group discussion and then produce a revised one that incorporates their feedback and proposed changes that they agreed to as a group . Insight and approach In any project , we need to know the inner vision of all the stakeholders and partners of that project and introspection of each one to the idea that has developed . In this view the feedback system does the appropriate job . The graphical content gives them the core idea , without any bulky content , which drives the discussion so that they are able to present their viewpoint in an organised way . Moreover , all the unexpected and hidden problem comes out in this group discussion and we can prepare ourselves accordingly . So at every point , this application is beneficial and should use it in all aspects .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection The main instrument I utilized was the method of Visualization , or Visual Thinking , to accomplish a mutual comprehension of an issue among a different gathering of partners before striving to recognize and characterize potential answers for the issue . Through visual thinking , we can visualise the problem which opens up all the possible challenges that we can discuss to find out the solution . In this technique , we draw a picture and write down all the possibilities in a pictorial way to make the discussion easier . This methodology has been admired and used regularly by the government offices attempting to apply innovation advancements to modernize the passage of their administrations to their client , which might be U.S. residents , organizations , and non - residents . Application To start the process , we create a picture of the problem domain . We draw the picture from any existing material available to understand the environment . The picture drawn is simple and made by using simple shapes & icons available on the internet . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If these materials are not available , then we conduct informal interviews with some of the stakeholders or partners who serve as our main points of contact on the initiative . They give us some idea about the field picture . If appropriate to the situation , we will borrow the concept to “ front - stage / back - stage ” from previous research . The front - stage / back - stage approach helps to strengthen the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The draft , that we often start with always has a column on the left to identify partners and value chain providers and a column on the right to identify oversight organizations , such as Congress , GAO , Labour unions , advocacy groups and other entities that may effect on how the organization operates . If the front - stage / back - stage view does n’t work , then we will create a different type of visual either based on a high - level process flow with swim lanes for different stakeholders , or another format . For this activity , we will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a soft copy or a poster size hard copy depending on where they are on the field picture so that they can write on directly , or use sticky notes or they may edit it on ground to make comments . We give them some basic questions to answer , such as : 1 ) What key elements are missing from the picture ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) Have you any insights or idea of your own about the picture or change it ? They will have their own time to discuss the questions and give their statement the next day . Then each group will report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports , I need to compile them , note similarities , ignore silly ideas and record all good and bad answers . After the session , I digitize each group ’s poster as an artifact , create a compilation that combines the shared and new insights from the group discussion and then produce a revised one that incorporates their feedback and proposed changes that they agreed to as a group . Insight and approach In any project , we need to know the inner vision of all the stakeholders and partners of that project and introspection of each one to the idea that has developed . In this view the feedback system does the appropriate job . The graphical content gives them the core idea , without any bulky content , which drives the discussion so that they are able to present their viewpoint in an organised way . Moreover , all the unexpected and hidden problem comes out in this group discussion and we can prepare ourselves accordingly . So at every point , this application is beneficial and should use it in all aspects . ### Output:

9060

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping Challenge In our current project for loyalty applications the clients came up with a requirement to have a solution to send push notifications to several devices running loyalty mobile app without much delay . The requirement was to send bulk and personalized push notification to apple and android device with best possible through put rate . I was assigned the task to find the best technical solution for the notification services . In my experience I have learnt that the better is client ’s requirement ’s understanding , the better and the stable is the solution . Therefore , I decided to use design thinking and design thinking tool to define a concrete solution for same . Selection After carefully studying the various design thinking tools through the course , I decided to use mind mapping tool to define a solution for the above stated problem . In my experience it is very much important precisely understand what a client is asking for and what actually they need . I felt mind map tool was the perfect choice for this situation which will bring both client and me on the same page to understand the exact requirement . Mind map tools are more visual and easier to understand , In addition I feel mind mapping is a powerful tool that allows to be more structured , in position to find great solutions and able to gather data in easier way . In return it helps to get more insights into customers need and we can easily corelate patterns . Application I did little research on the best available mind mapping tools to find the best suitable one for my challenge . However , there were no free tools available and hence I could use only the trail version of these tools . For my case , I selected iMindMap which is designed to be visually stimulating , with curved branches , bright colors and sharp images to help unleash your creativity . It 's simple to brainstorm , refine , plan and craft an animated presentation . I aligned and mapped various components and resources involved with that of client ’s requirement . It was easy to illustrate flow of data and process using the iMindMap . The program execution and parallel task processing was easy demonstrated easily by the tool for clients understanding . And it helped us to validate that our solution matched the customers requirements . Insights By using mind map tools our team identified several sub goals and milestones . We then did brainstorming to identify solution for each milestone . Also , we learnt it was easier to align the requirements in a visual format then in writing notes . Clients provided immediate feedbacks to the maps almost instantly as they could relate to the visual representation easily . These tools could be used often , to understand the problem and then to convert it into a precise solution . We also learnt that client had specific requirement to handle static notifications and customized notification . And that for them it was two different types of notifications whereas the system could not identify the difference between the two . Approach In future , I would be more proactive to use these tools to their capacity . It is important to get a peer feedback before presenting such maps to the customer . An internal brainstorming session will be useful in scenarios where the client may not have full understanding of their requirements . Usage of correct color to display each node in the map is essential too .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping Challenge In our current project for loyalty applications the clients came up with a requirement to have a solution to send push notifications to several devices running loyalty mobile app without much delay . The requirement was to send bulk and personalized push notification to apple and android device with best possible through put rate . I was assigned the task to find the best technical solution for the notification services . In my experience I have learnt that the better is client ’s requirement ’s understanding , the better and the stable is the solution . Therefore , I decided to use design thinking and design thinking tool to define a concrete solution for same . Selection After carefully studying the various design thinking tools through the course , I decided to use mind mapping tool to define a solution for the above stated problem . In my experience it is very much important precisely understand what a client is asking for and what actually they need . I felt mind map tool was the perfect choice for this situation which will bring both client and me on the same page to understand the exact requirement . Mind map tools are more visual and easier to understand , In addition I feel mind mapping is a powerful tool that allows to be more structured , in position to find great solutions and able to gather data in easier way . In return it helps to get more insights into customers need and we can easily corelate patterns . Application I did little research on the best available mind mapping tools to find the best suitable one for my challenge . However , there were no free tools available and hence I could use only the trail version of these tools . For my case , I selected iMindMap which is designed to be visually stimulating , with curved branches , bright colors and sharp images to help unleash your creativity . It 's simple to brainstorm , refine , plan and craft an animated presentation . I aligned and mapped various components and resources involved with that of client ’s requirement . It was easy to illustrate flow of data and process using the iMindMap . The program execution and parallel task processing was easy demonstrated easily by the tool for clients understanding . And it helped us to validate that our solution matched the customers requirements . Insights By using mind map tools our team identified several sub goals and milestones . We then did brainstorming to identify solution for each milestone . Also , we learnt it was easier to align the requirements in a visual format then in writing notes . Clients provided immediate feedbacks to the maps almost instantly as they could relate to the visual representation easily . These tools could be used often , to understand the problem and then to convert it into a precise solution . We also learnt that client had specific requirement to handle static notifications and customized notification . And that for them it was two different types of notifications whereas the system could not identify the difference between the two . Approach In future , I would be more proactive to use these tools to their capacity . It is important to get a peer feedback before presenting such maps to the customer . An internal brainstorming session will be useful in scenarios where the client may not have full understanding of their requirements . Usage of correct color to display each node in the map is essential too . ### Output:

18311

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Storytelling Challenge & Selection : I think storytelling is a great tool and a great form of art for expressing a fictional condition or a real situation . My uncle used to tell his daily stories and past stories , make us entertain and laugh out . He is different and special from others who tell some incidents . He has his special talent and attraction on his way by adding some weird words , expressing dramatically and free flow speech , which makes him a special person . I think some day , even I can narrate an incident as him . In my school days , am little backwards in talking with friends and stage fear made me annoyable between friends and others . Thought as if ‘ am not special and avoid talking with friends in regular . These kept me challenging and improving my speaking skill of annoyance . And that even made me select this topic . Application : One day , my friend rose up with the task of writing a novel with one more friend and me . In discussion of the story for the novel , three of us are expressing our comments on the contents of the story , the preface , beginning , ending , some twists in the story . In prior , I kept silent even some thoughts on the story were rolling in my head due to inferiority and introvertness . But later on , I narrated the story which have n’t discussed which made my friends numb to such a perfectly crafted story with every detail in clear . My craftsmanship made them recreate the whole story which was discussed in prior . The story is about three friends the same as us go on a trip to vizag and some adventurous and funny incidents happen which ruin their life and how they came back to home safe and stable free of problems . Some incidents framed made me inspired by my uncle 's stories . Either adventurous or funny incidents are framed so real and thrilling . Even they thank god for getting me on the board . Then we started writing our novel . J.k.rowling writings supported us to get ideas for writing in different from other writers and to be special . We periodically listen to her great novel of harry potter podcasts and other writings . Finally , the final finished copy of our novel with all adjustments in scenes and errors cleared came out . Getting a huge response made me feel happy . Insight & Approach : I have n’t imagined that our novel would reach many and my story would be read by many . I compared my graph of success which suddenly increased as a fountain . My story had created a great impact on the people and roots of great quality in their minds . Many appreciations and comments made me inspired to write and shower my stories and thought process . This course made me think more towards the business development process by building stories and helping businesses to attract people to them . The examples taken in this course to improve my innovation and thought process are truly appreciable . My approve towards this course and involvement brought many changes in the way of storytelling .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Storytelling Challenge & Selection : I think storytelling is a great tool and a great form of art for expressing a fictional condition or a real situation . My uncle used to tell his daily stories and past stories , make us entertain and laugh out . He is different and special from others who tell some incidents . He has his special talent and attraction on his way by adding some weird words , expressing dramatically and free flow speech , which makes him a special person . I think some day , even I can narrate an incident as him . In my school days , am little backwards in talking with friends and stage fear made me annoyable between friends and others . Thought as if ‘ am not special and avoid talking with friends in regular . These kept me challenging and improving my speaking skill of annoyance . And that even made me select this topic . Application : One day , my friend rose up with the task of writing a novel with one more friend and me . In discussion of the story for the novel , three of us are expressing our comments on the contents of the story , the preface , beginning , ending , some twists in the story . In prior , I kept silent even some thoughts on the story were rolling in my head due to inferiority and introvertness . But later on , I narrated the story which have n’t discussed which made my friends numb to such a perfectly crafted story with every detail in clear . My craftsmanship made them recreate the whole story which was discussed in prior . The story is about three friends the same as us go on a trip to vizag and some adventurous and funny incidents happen which ruin their life and how they came back to home safe and stable free of problems . Some incidents framed made me inspired by my uncle 's stories . Either adventurous or funny incidents are framed so real and thrilling . Even they thank god for getting me on the board . Then we started writing our novel . J.k.rowling writings supported us to get ideas for writing in different from other writers and to be special . We periodically listen to her great novel of harry potter podcasts and other writings . Finally , the final finished copy of our novel with all adjustments in scenes and errors cleared came out . Getting a huge response made me feel happy . Insight & Approach : I have n’t imagined that our novel would reach many and my story would be read by many . I compared my graph of success which suddenly increased as a fountain . My story had created a great impact on the people and roots of great quality in their minds . Many appreciations and comments made me inspired to write and shower my stories and thought process . This course made me think more towards the business development process by building stories and helping businesses to attract people to them . The examples taken in this course to improve my innovation and thought process are truly appreciable . My approve towards this course and involvement brought many changes in the way of storytelling . ### Output:

21007

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Storytelling describes the social and cultural activity of sharing ​stories​ , sometimes with   improvisation​ , ​theatrics​ or embellishment . Every culture has its own stories or ​narratives​ , which are shared as a means of ​entertainment​ , education , cultural preservation or instilling ​moral​ values . Stories teach us about life , about ourselves and about others . Storytelling is a unique way for   students to develop an understanding , respect and appreciation for other cultures , and can promote a positive attitude to people from different lands , races and religions .   Telling stories is one of the most powerful means that leaders have to influence , teach , and inspire . What makes storytelling so effective for learning ? For starters , storytelling forges connections among people , and between people and ideas . Stories convey the culture , history , and values that   unite people . 7 Elements of storytelling:- 1 . Character 2 . Plot 3 . Setting 4 . Point of view 5 . Style 6 . Theme 7 . Literary Devices How to become a storyteller:- 1 . Know the purpose of your story . 2 . Begin with the past . 3 . Address the pain . 4 . Go into the future . 5 . Cross the story chasm . 6 . Close with confidence and clarity . 7 . Inspire people with action . Children have an innate love of stories . Stories create magic and a sense of wonder at the world . Stories teach us about life , about ourselves and about others . Storytelling is a unique way for   students to develop an understanding , respect and appreciation for other cultures , and can promote a positive attitude to people from different lands , races and religions . There are a number of ways in which storytelling can enhance intercultural understanding and communication . Stories can … ● allow children to explore their own cultural roots ● allow children to experience diverse cultures ● enable children to empathise with unfamiliar people / places / situations ● offer insights into different traditions and values ● help children understand how wisdom is common to all peoples / all cultures ● offer insights into universal life experiences ● help children consider new ideas ● reveal differences and commonalties of cultures around the world With the arrival of the 21st century , digital storytelling has developed as a bridge between traditional forms of storytelling and modern forms of communication supported through new technologies . The difference between virtual reality and other storytelling mediums is interactivity . In all forms of   virtual reality , the user ’s experience is interactive . That can be as simple as moving their head to decide where they want to look . This makes it hard to include a narrative . If the user can do what they want , they may not follow a story in the same way . The Four P ’s in storytelling is People , Place , Plot and Purpose . Storytelling works because it acknowledges a problem exists . It provides perspective on the problem   and shows unique and different ways to solve it . Stories take us on a journey where problem - solving is an embedded process . Effective storytelling involves a deep understanding of human emotions , motivations , and psychology in order to truly move an audience . Storytelling is something we all do   naturally , starting at a very young age . But there 's a difference between good storytelling and great storytelling .    Benefits of storytelling to children : They were the good old days when we would lie beside our aajis and azoba , daadis or naanis , as they took us on fantasy journeys with their tales — the wit of Birbal , the righteousness of the Pandavas ,   the stories of Vikram and Betaal et al . Those were the stories that helped us learn some important lessons of our lives . They taught us about the good and bad and also had a hand in making us the people we are as grown - ups . Introduces new vocabulary to children . Enhances listening skill of   children . It encourages the development of feeling and emotion .   Benefits in business : When you come up with an idea for your business there will be a story behind it - whether it 's to do   with developing a new product or growing your business . Tell this story and provide the context so your customers and stakeholders understand why your service or product is worth buying / investing in . Your idea has been created to solve a problem so tell the story of how you were   affected by this problem and how this led to your product / service . Ensure that you 're making the story relatable to the audience by using real - life situations as this makes it easier to see why your goods will add value to their lives . Using storytelling in this way helps the audience to connect with   you so they trust you , the human , and therefore they trust the brand . This is especially the case when the story is very relatable , which also has the added benefit of being easier to understand and   more memorable as it 's personally relevant Story - telling is probably as old as humankind itself . We know that strong leaders tell stories to convey information and motivate listeners . Storytelling is applicable in many fields – for example ,   scientists also tell stories to help listeners retain more information and understand complex   concepts and relationships . ​Modern digital tools let anyone with a digital camera or a computer tell a story of change . Storytelling virtual is not good for people because somewhere it affects the eyes of people and even   there should not be virtual studies for a student somewhere it is effecting in there life . People say virtual studies is our future but I think they are not looking the harm on the student . They are not even learning properly from online studies or recorded one . Face to face storytelling is good and   students even understand better .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Storytelling describes the social and cultural activity of sharing ​stories​ , sometimes with   improvisation​ , ​theatrics​ or embellishment . Every culture has its own stories or ​narratives​ , which are shared as a means of ​entertainment​ , education , cultural preservation or instilling ​moral​ values . Stories teach us about life , about ourselves and about others . Storytelling is a unique way for   students to develop an understanding , respect and appreciation for other cultures , and can promote a positive attitude to people from different lands , races and religions .   Telling stories is one of the most powerful means that leaders have to influence , teach , and inspire . What makes storytelling so effective for learning ? For starters , storytelling forges connections among people , and between people and ideas . Stories convey the culture , history , and values that   unite people . 7 Elements of storytelling:- 1 . Character 2 . Plot 3 . Setting 4 . Point of view 5 . Style 6 . Theme 7 . Literary Devices How to become a storyteller:- 1 . Know the purpose of your story . 2 . Begin with the past . 3 . Address the pain . 4 . Go into the future . 5 . Cross the story chasm . 6 . Close with confidence and clarity . 7 . Inspire people with action . Children have an innate love of stories . Stories create magic and a sense of wonder at the world . Stories teach us about life , about ourselves and about others . Storytelling is a unique way for   students to develop an understanding , respect and appreciation for other cultures , and can promote a positive attitude to people from different lands , races and religions . There are a number of ways in which storytelling can enhance intercultural understanding and communication . Stories can … ● allow children to explore their own cultural roots ● allow children to experience diverse cultures ● enable children to empathise with unfamiliar people / places / situations ● offer insights into different traditions and values ● help children understand how wisdom is common to all peoples / all cultures ● offer insights into universal life experiences ● help children consider new ideas ● reveal differences and commonalties of cultures around the world With the arrival of the 21st century , digital storytelling has developed as a bridge between traditional forms of storytelling and modern forms of communication supported through new technologies . The difference between virtual reality and other storytelling mediums is interactivity . In all forms of   virtual reality , the user ’s experience is interactive . That can be as simple as moving their head to decide where they want to look . This makes it hard to include a narrative . If the user can do what they want , they may not follow a story in the same way . The Four P ’s in storytelling is People , Place , Plot and Purpose . Storytelling works because it acknowledges a problem exists . It provides perspective on the problem   and shows unique and different ways to solve it . Stories take us on a journey where problem - solving is an embedded process . Effective storytelling involves a deep understanding of human emotions , motivations , and psychology in order to truly move an audience . Storytelling is something we all do   naturally , starting at a very young age . But there 's a difference between good storytelling and great storytelling .    Benefits of storytelling to children : They were the good old days when we would lie beside our aajis and azoba , daadis or naanis , as they took us on fantasy journeys with their tales — the wit of Birbal , the righteousness of the Pandavas ,   the stories of Vikram and Betaal et al . Those were the stories that helped us learn some important lessons of our lives . They taught us about the good and bad and also had a hand in making us the people we are as grown - ups . Introduces new vocabulary to children . Enhances listening skill of   children . It encourages the development of feeling and emotion .   Benefits in business : When you come up with an idea for your business there will be a story behind it - whether it 's to do   with developing a new product or growing your business . Tell this story and provide the context so your customers and stakeholders understand why your service or product is worth buying / investing in . Your idea has been created to solve a problem so tell the story of how you were   affected by this problem and how this led to your product / service . Ensure that you 're making the story relatable to the audience by using real - life situations as this makes it easier to see why your goods will add value to their lives . Using storytelling in this way helps the audience to connect with   you so they trust you , the human , and therefore they trust the brand . This is especially the case when the story is very relatable , which also has the added benefit of being easier to understand and   more memorable as it 's personally relevant Story - telling is probably as old as humankind itself . We know that strong leaders tell stories to convey information and motivate listeners . Storytelling is applicable in many fields – for example ,   scientists also tell stories to help listeners retain more information and understand complex   concepts and relationships . ​Modern digital tools let anyone with a digital camera or a computer tell a story of change . Storytelling virtual is not good for people because somewhere it affects the eyes of people and even   there should not be virtual studies for a student somewhere it is effecting in there life . People say virtual studies is our future but I think they are not looking the harm on the student . They are not even learning properly from online studies or recorded one . Face to face storytelling is good and   students even understand better . ### Output:

22125

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge and selection : Storytelling is a great tool . Many times , we face challenges when we face with theories or definitions . If someone asks us theories , we struggle with it but when we know some stories , we feel ease in explaining it . So far , I ’ve taken so many courses but I will be unable to recall all parts but if I try to recall something , the first thing comes into my mind is the stories that I ’ve been told during the period . So , I select the storytelling tool to explaining theories to learners . Application : Throughout this course , we learnt so many things but what makes us understand the whole thing ? When are being told stories , we can visualize the whole thing as one piece . The idea was implicated in this course . We were told many things then we got a story . Like the food problem was told to make us understand what is the need for design thinking , IBM story was about why we need leaning launch or experimentation in innovation . Our memory is volatile . It can forget the tough and rough theories and other things but it is really good in memorizing a story . Insights : I think Storytelling is an art . It is just not about telling something . It is about creating visualization inside the mind of the listener . A good story create a impact on listener which we may give understanding . When theories are boring and complicated , a good story is interesting , thought provoking and helps listener to memorize . Approach : We may use visualization when telling a story . It will help listener to move with us in the journey . Human mind is complicated . Everyone has their different perception and perspective regarding a situation . So , we may have to use visualization to our audience we want them to think as we are thinking

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge and selection : Storytelling is a great tool . Many times , we face challenges when we face with theories or definitions . If someone asks us theories , we struggle with it but when we know some stories , we feel ease in explaining it . So far , I ’ve taken so many courses but I will be unable to recall all parts but if I try to recall something , the first thing comes into my mind is the stories that I ’ve been told during the period . So , I select the storytelling tool to explaining theories to learners . Application : Throughout this course , we learnt so many things but what makes us understand the whole thing ? When are being told stories , we can visualize the whole thing as one piece . The idea was implicated in this course . We were told many things then we got a story . Like the food problem was told to make us understand what is the need for design thinking , IBM story was about why we need leaning launch or experimentation in innovation . Our memory is volatile . It can forget the tough and rough theories and other things but it is really good in memorizing a story . Insights : I think Storytelling is an art . It is just not about telling something . It is about creating visualization inside the mind of the listener . A good story create a impact on listener which we may give understanding . When theories are boring and complicated , a good story is interesting , thought provoking and helps listener to memorize . Approach : We may use visualization when telling a story . It will help listener to move with us in the journey . Human mind is complicated . Everyone has their different perception and perspective regarding a situation . So , we may have to use visualization to our audience we want them to think as we are thinking ### Output:

18937

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Background about me : Completed my Bachelor of Engineering in Electronics and joined IT /IT services industry from start of my career , I am used to deliver different roles related to technology sales , pre - sales and consulting . During my maternity break from full time work , I did some freelancing assignments . Challenge about the new role : In my last freelancing assignment , I was working with brain training and development organization , as Marketing and Sales manager . This role was very different and challenging as it required to sell and promote a concept which in India ( my region of sales ) , where lot of myths acted as road blocks . These myths varied from perception to interpretation . For e.g. : Brain does not need any development , it is an inborn talent people born with , Mindfulness is same as meditation , few hours of training will make permanent changes , why spend money on something which can not be quantified in terms of monetary gain or short - term benefit , etc . Other than these road blocks , my biggest challenge was to sell this concept to IT heads and CIOs of the company , since my network comprised only technology folks . They would be my entry point to refer me to their HR head , if they like the concept and would want their team to be trained . Application : Being in technology sales for long , one thing I realized during my orientation of concept itself , this concept can not be explained with presentations and verbal communication . Technology folks only believe in demo ’s and visual shown things only register in their brain . The importance of Visualization tool as explain in Video of Visualization tool Week 1 , reconfirms the need for same . Firstly , I had to think of something which will grab their attention at very first instance , secondly it must be engaging more than mere watching , thirdly they need to have firsthand experience or proof of concept with case studies . Most of all the new method must be truly innovative for them to believe the brain training is truly working for me and I am able to think out of the box . After , doing multiple rounds of iteration , I designed a brain puzzle . This puzzle is given to the CIO ’s to solve and put the pieces together . On completion of puzzle it will form a human brain and explain what part of brain develops and how it benefits to the Humans . There is a second set of puzzles which I put together to explain the method in which brain training works . Attached is the image of Adult brain and its benefits after training . ( The Prefrontal cortex of the brain increases physically after the training which helps enhance the primary and secondary skills sets which in turn helps to develop complex skill sets like leadership and out - of - the - box thinking ) Attached is the image of 4 - R strategy which is used to train the brain . ( Realize what you are in be in present moment , create Anchors be in present moment on demand , rewire your new pathways ( thought patterns ) and redesign your new automations to succeed ) Learning & Benefits : This helped me to grab the attention and easily get the next level of meeting to their HR managers . Also , it helped them to take a break from their routine automation of looking at presentations and videos , by physically engaging in the presentation and giving inputs . It is very much necessary for us to ensure the listener gets the message which we want to deliver and at same time do validation whether our offering will help them . While making many people solve the simple puzzle more than 50 % of people took more than 10mins , and 35 % could finish only by giving some assistance . Only 5 % of people could solve the puzzle with in 5mins by themselves . This clearly shows even with 20 + years of experience , brain does need some training to think out - of - the- box and routine to solve new problems . Alternate method : After , going through the course of Design thinking innovation , it has helped me to open up new ways of methodologically thinking new and different methods for being more effective in my work . With visualization tool , Story telling tool also needs to be very effective and need to concentrate on both well . Launch Learn method can help me to start small pilots for sample groups , create success stories and then expand to overall organizations . Assignment submitted by , Bunga Abbas

EMAIL: ID_NUM: NAME_STUDENT: Bunga Abbas PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Background about me : Completed my Bachelor of Engineering in Electronics and joined IT /IT services industry from start of my career , I am used to deliver different roles related to technology sales , pre - sales and consulting . During my maternity break from full time work , I did some freelancing assignments . Challenge about the new role : In my last freelancing assignment , I was working with brain training and development organization , as Marketing and Sales manager . This role was very different and challenging as it required to sell and promote a concept which in India ( my region of sales ) , where lot of myths acted as road blocks . These myths varied from perception to interpretation . For e.g. : Brain does not need any development , it is an inborn talent people born with , Mindfulness is same as meditation , few hours of training will make permanent changes , why spend money on something which can not be quantified in terms of monetary gain or short - term benefit , etc . Other than these road blocks , my biggest challenge was to sell this concept to IT heads and CIOs of the company , since my network comprised only technology folks . They would be my entry point to refer me to their HR head , if they like the concept and would want their team to be trained . Application : Being in technology sales for long , one thing I realized during my orientation of concept itself , this concept can not be explained with presentations and verbal communication . Technology folks only believe in demo ’s and visual shown things only register in their brain . The importance of Visualization tool as explain in Video of Visualization tool Week 1 , reconfirms the need for same . Firstly , I had to think of something which will grab their attention at very first instance , secondly it must be engaging more than mere watching , thirdly they need to have firsthand experience or proof of concept with case studies . Most of all the new method must be truly innovative for them to believe the brain training is truly working for me and I am able to think out of the box . After , doing multiple rounds of iteration , I designed a brain puzzle . This puzzle is given to the CIO ’s to solve and put the pieces together . On completion of puzzle it will form a human brain and explain what part of brain develops and how it benefits to the Humans . There is a second set of puzzles which I put together to explain the method in which brain training works . Attached is the image of Adult brain and its benefits after training . ( The Prefrontal cortex of the brain increases physically after the training which helps enhance the primary and secondary skills sets which in turn helps to develop complex skill sets like leadership and out - of - the - box thinking ) Attached is the image of 4 - R strategy which is used to train the brain . ( Realize what you are in be in present moment , create Anchors be in present moment on demand , rewire your new pathways ( thought patterns ) and redesign your new automations to succeed ) Learning & Benefits : This helped me to grab the attention and easily get the next level of meeting to their HR managers . Also , it helped them to take a break from their routine automation of looking at presentations and videos , by physically engaging in the presentation and giving inputs . It is very much necessary for us to ensure the listener gets the message which we want to deliver and at same time do validation whether our offering will help them . While making many people solve the simple puzzle more than 50 % of people took more than 10mins , and 35 % could finish only by giving some assistance . Only 5 % of people could solve the puzzle with in 5mins by themselves . This clearly shows even with 20 + years of experience , brain does need some training to think out - of - the- box and routine to solve new problems . Alternate method : After , going through the course of Design thinking innovation , it has helped me to open up new ways of methodologically thinking new and different methods for being more effective in my work . With visualization tool , Story telling tool also needs to be very effective and need to concentrate on both well . Launch Learn method can help me to start small pilots for sample groups , create success stories and then expand to overall organizations . Assignment submitted by , Bunga Abbas ### Output:

8776

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Mind Mapping Challenge & Selection I joined my organization(Construction Conmpany ) as a Trainee . In the very beginning of our training , we were told that everyone is required to understand the project operations completely and submit a proposal for tackling any one issue they encountered so that our operations could be improved . The higher management will evaluate the proposals and the efficacy of best proposal would be checked on a single project initially before rolling it out across all projects . As my training period started , I noticed that the information flow was not smooth at all which resulted in reworks and very low efficiency . In addition , we encountered this problem with our Client and vendors as well . Application I started out my in - depth exploration by initiating discussions with the ground staff who was mainly responsible for carrying out execution . To my surprise , I discovered that in spite of the fact that they were the most important agents of task completion , they were never informed about the updates in real time . This would bring the planning & execution team in direct conflict and sometimes even involve client and vendors as well . I also realized that the use of manual methods for preparing reports , billing and sending them via mails was one of the primary reasons why people missed the key information at times and how all these systems were leading to performing same job repeatedly in different formats . Insight & Approach I was quick to identify that the use of digital means can greatly help us here . This would not only bring the entire staff at par with information availability but also relieve them from preparing the same report each time in different formats for different stakeholders . I started out by discussing it with the execution staff . They required only two features to help them out : real - time update on drawings with complete list of approvals with information on changes underway ( if any ) and an automated system for generation of quantity reports by just updating the progress so that they can focus on operational efficiencies . When discussing with the mid - management about this , they were very happy by this approach but were concerned with regards to how a single platform will achieve the desired level of privacy that they require in case of certain sensitive information . I discussed with them how recent developments in software industry allows organization to control the level of access they desire for different employees . It was at this stage that they recognize that we can involve client as well as vendors also on the same platform , which will save them from a large number of hassles . They helped me get approvals from Project Manager to discuss with clients & vendors about their expectations from this software and how this would help ease the coordination among everybody . At the end of my training period , I submitted my report . I was called upon by the CEO ’s office to have a discussion on implementation of the same . I was provided with an IT and Product development team to develop the software and implement it in an upcoming project . We observed that the new software , even though has some capital expenditures saved the project team from lots of reworks and coordination issues , which boosted their efficiency and help us increase our margins by 1 % . Soon we expanded it to other projects as well by incorporating suggestions from different clients , project staff and higher management .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Mind Mapping Challenge & Selection I joined my organization(Construction Conmpany ) as a Trainee . In the very beginning of our training , we were told that everyone is required to understand the project operations completely and submit a proposal for tackling any one issue they encountered so that our operations could be improved . The higher management will evaluate the proposals and the efficacy of best proposal would be checked on a single project initially before rolling it out across all projects . As my training period started , I noticed that the information flow was not smooth at all which resulted in reworks and very low efficiency . In addition , we encountered this problem with our Client and vendors as well . Application I started out my in - depth exploration by initiating discussions with the ground staff who was mainly responsible for carrying out execution . To my surprise , I discovered that in spite of the fact that they were the most important agents of task completion , they were never informed about the updates in real time . This would bring the planning & execution team in direct conflict and sometimes even involve client and vendors as well . I also realized that the use of manual methods for preparing reports , billing and sending them via mails was one of the primary reasons why people missed the key information at times and how all these systems were leading to performing same job repeatedly in different formats . Insight & Approach I was quick to identify that the use of digital means can greatly help us here . This would not only bring the entire staff at par with information availability but also relieve them from preparing the same report each time in different formats for different stakeholders . I started out by discussing it with the execution staff . They required only two features to help them out : real - time update on drawings with complete list of approvals with information on changes underway ( if any ) and an automated system for generation of quantity reports by just updating the progress so that they can focus on operational efficiencies . When discussing with the mid - management about this , they were very happy by this approach but were concerned with regards to how a single platform will achieve the desired level of privacy that they require in case of certain sensitive information . I discussed with them how recent developments in software industry allows organization to control the level of access they desire for different employees . It was at this stage that they recognize that we can involve client as well as vendors also on the same platform , which will save them from a large number of hassles . They helped me get approvals from Project Manager to discuss with clients & vendors about their expectations from this software and how this would help ease the coordination among everybody . At the end of my training period , I submitted my report . I was called upon by the CEO ’s office to have a discussion on implementation of the same . I was provided with an IT and Product development team to develop the software and implement it in an upcoming project . We observed that the new software , even though has some capital expenditures saved the project team from lots of reworks and coordination issues , which boosted their efficiency and help us increase our margins by 1 % . Soon we expanded it to other projects as well by incorporating suggestions from different clients , project staff and higher management . ### Output:

15580

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Covid-19 – Mind Mapping Challenge & Selection The challenge was to look at what areas from an amateur sports club perspective needed to be put in place for the return to play by the teams as a result of Covid-19 . There are many stakeholders that will have to follow the new guidance and will have views and opinions on what is needed based on their practical experience from being involved in the club . There are different facilities that are used at the club and these will have to be assessed whether they can be used under the new Covid-19 restrictions . The stakeholders in the club would include the players , managers , trainers , club committee , parents and supporters etc . Application To collate the potential ideas and information around the impact of Covid-19 on the club I selected the mind mapping tool . There are potentially many branches off the central theme that may need to be covered when you return to play under the new procedures . Many of the different sections in the club will need to review the mind map to add their comments and views to determine what will work from a practical perspective . The stakeholders would have the guidance from the sports governance body as to what is currently expected as regards to Covid-19 requirements . Each stakeholder group would be given a day to review the mind map to point out areas that impact them as regards hygiene and contact with others in the club . For example , the parent or guardian would bring their son or daughter to training or matches . The parents need to consider all the steps that are involved when they go to and from training and games . For example , the parents and child should wash their hands before coming and sanitise when they get to the club . The parent and child should sanitise their hands after training and the parent should keep their distance from other parents or spectators . Based on the responses from the various stakeholder groups the areas that are uniform are put together as these will be used when putting the club ’s approach . The mind mapping tool video is the fourth video in week three from the course material . Insight & Approach The mind mapping approach helps to bring together the various stakeholders in the club . What the process shows is that each stakeholder group has different perspective as to what they do in the club , how they use the facilities and who they interact with . You see examples coming through from the stakeholders when they look at the various elements of the mind map . There would be areas that an individual would never consider on your own and the knowledge in the group can open up a large number of possible ideas that can be used . An example of these is where people would see spectators or parents putting their hands on the pitch side railings which would now be required to be cleaned . Covid-19 Return to play Players Supporters Managers Club Committee Club Facilities Parents / Guardians Players to come in training or match gear and bring own water bottle Trainers Pitches Club Gym Toilets Club Hall Meeting Rooms Equipment and gear ( balls , cones , bibs etc . ) Sanitise Equipment Must keep own record of social contacts at training and games Only area accessible in club and to be cleaned after training and matches . Log all the players and personal that attend matches / training for contact tracing Ensure club stakeholders follow guidance Covid-19 Parent or guardian to inform manager that their child is fit to play . Restricted from attending matches Sanitise pitch side railings

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Covid-19 – Mind Mapping Challenge & Selection The challenge was to look at what areas from an amateur sports club perspective needed to be put in place for the return to play by the teams as a result of Covid-19 . There are many stakeholders that will have to follow the new guidance and will have views and opinions on what is needed based on their practical experience from being involved in the club . There are different facilities that are used at the club and these will have to be assessed whether they can be used under the new Covid-19 restrictions . The stakeholders in the club would include the players , managers , trainers , club committee , parents and supporters etc . Application To collate the potential ideas and information around the impact of Covid-19 on the club I selected the mind mapping tool . There are potentially many branches off the central theme that may need to be covered when you return to play under the new procedures . Many of the different sections in the club will need to review the mind map to add their comments and views to determine what will work from a practical perspective . The stakeholders would have the guidance from the sports governance body as to what is currently expected as regards to Covid-19 requirements . Each stakeholder group would be given a day to review the mind map to point out areas that impact them as regards hygiene and contact with others in the club . For example , the parent or guardian would bring their son or daughter to training or matches . The parents need to consider all the steps that are involved when they go to and from training and games . For example , the parents and child should wash their hands before coming and sanitise when they get to the club . The parent and child should sanitise their hands after training and the parent should keep their distance from other parents or spectators . Based on the responses from the various stakeholder groups the areas that are uniform are put together as these will be used when putting the club ’s approach . The mind mapping tool video is the fourth video in week three from the course material . Insight & Approach The mind mapping approach helps to bring together the various stakeholders in the club . What the process shows is that each stakeholder group has different perspective as to what they do in the club , how they use the facilities and who they interact with . You see examples coming through from the stakeholders when they look at the various elements of the mind map . There would be areas that an individual would never consider on your own and the knowledge in the group can open up a large number of possible ideas that can be used . An example of these is where people would see spectators or parents putting their hands on the pitch side railings which would now be required to be cleaned . Covid-19 Return to play Players Supporters Managers Club Committee Club Facilities Parents / Guardians Players to come in training or match gear and bring own water bottle Trainers Pitches Club Gym Toilets Club Hall Meeting Rooms Equipment and gear ( balls , cones , bibs etc . ) Sanitise Equipment Must keep own record of social contacts at training and games Only area accessible in club and to be cleaned after training and matches . Log all the players and personal that attend matches / training for contact tracing Ensure club stakeholders follow guidance Covid-19 Parent or guardian to inform manager that their child is fit to play . Restricted from attending matches Sanitise pitch side railings ### Output:

13280

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Tool : Storytelling Title : Reinventing oneself through changing one ’s story Challenge Volunteering as a mentor for disadvantaged immigrant teenagers , I was working with Ali ( not his real name ) , a 21 - years - old son of Turkish immigrants . At our first meeting , I asked him to tell me his story . Ali told me that he failed to graduate from general secondary school multiple times and that subsequently , after he finally did , all higher education institutions and companies rejected his applications . The NGO I was working for had eventually helped him to get into vocational school where he was now to be trained to become a social worker . The classes were to be starting in a few weeks ahead . The story Ali told me was one of frustration and shame : Always surrounded by much younger fellow students , he saw himself as a failure , not just in school , but also in life generally . Moreover , he feared to fail again at the new school and lacked the confidence to ever succeed alone without help from others . But talking to him I could see that Ali was in fact an aroused and smart person with a great sense of humor . The major challenge I was thus facing was to change Ali ’s mind - set . More than to help him overcome his paralyzing frustration and to start his studies more confidently . Apart from just familiarizing him with some learning and organization techniques , it seemed necessary to change his perspective and to keep him focused on his goals . During our subsequent meetings , we went through what within the framework of this course probably would be called the „ What is?“- and the „ What if?“-phase : We talked about problems that existed in the past , weaknesses , strengths and the challenges lying ahead . We then moved on to talking about his larger goals , ideas and the type of person he would ideally like to be . However , looking at all the things we discussed , Ali still did not believe in the possibility of being a more successful student and of taking even the smallest bit of proud in what he did . He had not yet found a convincing way to positively connect his vita with the new opportunities lying ahead of him . Selection Broadly speaking , storytelling as a tool is used by organizations and leaders to create connections between beliefs , attitudes and values in order to not only solve a specific problem , but also to create a sense of purpose and cause at a deeper level . It usually helps to unite different people and departments behind a larger goal or vision . At the same time , a good story can help to reduce complexity by making ideas more accessible and relatable . While there are different kinds of stories , a good story usually involves a number of basic elements , including a main character , a specific challenge faced in a particular situation and in the end presents a way ahead by coping successfully with the challenge . After listening to Ali ’s story and after I got to know him better during the following meetings , I was sure that there was a much more positive version of his story . Drawing on that idea of corporate storytelling at personal level , the priority for us thus became to reinterpret his background and development from the very beginning , to match his past with his future plans , and to work out a more motivating story in the end that he could tell himself and others . Application At first , Ali was terrified by the idea of writing a story as writing essays ranged among his most hated activities in school . But it turned out he had two other talents : drawing and math . We thus agreed to create a storyboard during the next sessions that would have the form of a cartoon - like mathematical equation . In the first session , we discussed the first sequence in his life that seemed relevant to him and we both took notes on the way . As he shared his story , I kept asking questions and tried to highlight or expose positive aspects and successes . For instance , when he told me that other kids in school laughed when he had to read out loud his improvised homework essays , I countered that probably not many of them had worked 4 - 5 hours a school day in a newsstand and in the beverage market of their fathers like he did , leaving them more time to care about their essays . For the next session , Ali translated the notes into the first cartoon . This first cartoon , for instance , showed a younger version of Ali balancing a pile of school books and running back and forth between work and school , always losing one book on the way . We repeated this pattern for five more sessions until we reached the present point in time , connecting the individual cartoons with a huge plus sign . I then asked Ali to think about how his upcoming studies and what his job thereafter would ideally look like and to draw the final cartoon for another session . I also asked if it was ok if I brought a good friend of mine to our next session who is by chance in town . In that next session , I presented Ali to my friend as a clever person who has an exceptional story to tell . I then asked Ali to show the cartoon he made and to tell his story . At first , I could see how he initially trembled with excitement but step by step he guided us through his cartoon getting more and more confident . The story he told was totally different from the one I had heard during our first meeting . In short , it was a story of someone who had to work hard in addition to school , who had failed several times to graduate but who also finally had found out who could help him out . Showing the last cartoon , Ali explained that his dream was to finish higher education as the first member of his family and to get a job as a social worker where he could help other kids that fell behind in school . My friend was impressed and asked him if he was excited to start classes next week . The answer was a yes . Insight When working with Ali , I did not know storytelling as a tool . It was during this course that I thought that we actually used storytelling back then , even if unconsciously . The tool allowed us to attach a different meaning to Ali ’s past and to connect it with a larger purpose to the opportunities of his imminent studies . There are three key learnings for me when I link this practical experience with the now acquired theoretical knowledge about storytelling and Design Thinking more broadly : First , storytelling is a very powerful tool also for individuals to change their perspective on themselves and on their development . Second , storytelling facilitates collaboration : it is a very intuitive tool that is fun to work with in pairs or small groups even if tough and emotional topics are at stake . And third , storytelling is a highly flexible tool can easily be combined both with other DT tools such as visualization ( e.g. cartoons ) and with the individual strengths and capabilities of the people applying the tool ( e.g. drawing talent ) . This makes not only the outcome of the tool more accessible , but also the tool itself . At a broader level , Design Thinking for me seems to be a structured and easily applicable tool not only for complex organizations . It can also be useful for individuals that cope with complex decisions or that want to clarify confusing situations in everyday life . Approach Storytelling helped Ali to identify the cause and purpose of the challenge lying ahead of him . It also helped him to find some meaning in the failures of the past . The power of storytelling in this specific case was that changing the story was much more than or not at all window dressing . Instead , this approach helped to change the perspective for one moment and to construct a different , more compelling story – a story one likes to tell about oneself . I think that in this sense , storytelling can be of use for many people and people working in organizations that sometimes wonder : what am I / are we doing here and why ? The idea of telling one ’s own story now or at a later point in time may help individuals to take better decisions in life and business by making these decisions and their consequences more accessible and relatable . In a both private and business context , storytelling may eventually push people to dare embarking on unconventional paths – for the sake of innovation and for the sake of a good story to tell .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Tool : Storytelling Title : Reinventing oneself through changing one ’s story Challenge Volunteering as a mentor for disadvantaged immigrant teenagers , I was working with Ali ( not his real name ) , a 21 - years - old son of Turkish immigrants . At our first meeting , I asked him to tell me his story . Ali told me that he failed to graduate from general secondary school multiple times and that subsequently , after he finally did , all higher education institutions and companies rejected his applications . The NGO I was working for had eventually helped him to get into vocational school where he was now to be trained to become a social worker . The classes were to be starting in a few weeks ahead . The story Ali told me was one of frustration and shame : Always surrounded by much younger fellow students , he saw himself as a failure , not just in school , but also in life generally . Moreover , he feared to fail again at the new school and lacked the confidence to ever succeed alone without help from others . But talking to him I could see that Ali was in fact an aroused and smart person with a great sense of humor . The major challenge I was thus facing was to change Ali ’s mind - set . More than to help him overcome his paralyzing frustration and to start his studies more confidently . Apart from just familiarizing him with some learning and organization techniques , it seemed necessary to change his perspective and to keep him focused on his goals . During our subsequent meetings , we went through what within the framework of this course probably would be called the „ What is?“- and the „ What if?“-phase : We talked about problems that existed in the past , weaknesses , strengths and the challenges lying ahead . We then moved on to talking about his larger goals , ideas and the type of person he would ideally like to be . However , looking at all the things we discussed , Ali still did not believe in the possibility of being a more successful student and of taking even the smallest bit of proud in what he did . He had not yet found a convincing way to positively connect his vita with the new opportunities lying ahead of him . Selection Broadly speaking , storytelling as a tool is used by organizations and leaders to create connections between beliefs , attitudes and values in order to not only solve a specific problem , but also to create a sense of purpose and cause at a deeper level . It usually helps to unite different people and departments behind a larger goal or vision . At the same time , a good story can help to reduce complexity by making ideas more accessible and relatable . While there are different kinds of stories , a good story usually involves a number of basic elements , including a main character , a specific challenge faced in a particular situation and in the end presents a way ahead by coping successfully with the challenge . After listening to Ali ’s story and after I got to know him better during the following meetings , I was sure that there was a much more positive version of his story . Drawing on that idea of corporate storytelling at personal level , the priority for us thus became to reinterpret his background and development from the very beginning , to match his past with his future plans , and to work out a more motivating story in the end that he could tell himself and others . Application At first , Ali was terrified by the idea of writing a story as writing essays ranged among his most hated activities in school . But it turned out he had two other talents : drawing and math . We thus agreed to create a storyboard during the next sessions that would have the form of a cartoon - like mathematical equation . In the first session , we discussed the first sequence in his life that seemed relevant to him and we both took notes on the way . As he shared his story , I kept asking questions and tried to highlight or expose positive aspects and successes . For instance , when he told me that other kids in school laughed when he had to read out loud his improvised homework essays , I countered that probably not many of them had worked 4 - 5 hours a school day in a newsstand and in the beverage market of their fathers like he did , leaving them more time to care about their essays . For the next session , Ali translated the notes into the first cartoon . This first cartoon , for instance , showed a younger version of Ali balancing a pile of school books and running back and forth between work and school , always losing one book on the way . We repeated this pattern for five more sessions until we reached the present point in time , connecting the individual cartoons with a huge plus sign . I then asked Ali to think about how his upcoming studies and what his job thereafter would ideally look like and to draw the final cartoon for another session . I also asked if it was ok if I brought a good friend of mine to our next session who is by chance in town . In that next session , I presented Ali to my friend as a clever person who has an exceptional story to tell . I then asked Ali to show the cartoon he made and to tell his story . At first , I could see how he initially trembled with excitement but step by step he guided us through his cartoon getting more and more confident . The story he told was totally different from the one I had heard during our first meeting . In short , it was a story of someone who had to work hard in addition to school , who had failed several times to graduate but who also finally had found out who could help him out . Showing the last cartoon , Ali explained that his dream was to finish higher education as the first member of his family and to get a job as a social worker where he could help other kids that fell behind in school . My friend was impressed and asked him if he was excited to start classes next week . The answer was a yes . Insight When working with Ali , I did not know storytelling as a tool . It was during this course that I thought that we actually used storytelling back then , even if unconsciously . The tool allowed us to attach a different meaning to Ali ’s past and to connect it with a larger purpose to the opportunities of his imminent studies . There are three key learnings for me when I link this practical experience with the now acquired theoretical knowledge about storytelling and Design Thinking more broadly : First , storytelling is a very powerful tool also for individuals to change their perspective on themselves and on their development . Second , storytelling facilitates collaboration : it is a very intuitive tool that is fun to work with in pairs or small groups even if tough and emotional topics are at stake . And third , storytelling is a highly flexible tool can easily be combined both with other DT tools such as visualization ( e.g. cartoons ) and with the individual strengths and capabilities of the people applying the tool ( e.g. drawing talent ) . This makes not only the outcome of the tool more accessible , but also the tool itself . At a broader level , Design Thinking for me seems to be a structured and easily applicable tool not only for complex organizations . It can also be useful for individuals that cope with complex decisions or that want to clarify confusing situations in everyday life . Approach Storytelling helped Ali to identify the cause and purpose of the challenge lying ahead of him . It also helped him to find some meaning in the failures of the past . The power of storytelling in this specific case was that changing the story was much more than or not at all window dressing . Instead , this approach helped to change the perspective for one moment and to construct a different , more compelling story – a story one likes to tell about oneself . I think that in this sense , storytelling can be of use for many people and people working in organizations that sometimes wonder : what am I / are we doing here and why ? The idea of telling one ’s own story now or at a later point in time may help individuals to take better decisions in life and business by making these decisions and their consequences more accessible and relatable . In a both private and business context , storytelling may eventually push people to dare embarking on unconventional paths – for the sake of innovation and for the sake of a good story to tell . ### Output:

10151

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Story telling Challenge & Selection I work for a humanitarian organization for children . We work intensively through focused welfare projects to help guarentee education for poor children in India . There are many underprivileged children who are under difficult circumstances , such as child labour , children from poor families , married children ( especially girls ) ... and in order to help these children , it is mandatory to go first through their families and help inspire them . To do this , I always tend to use Storytelling which is a great tool to get insight into families , build empathy and reach them emotionally to help enlighten them about the necessity of education I also use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way to convince them about the advantages of child education Application Here ’s a story about using storytelling in my work for the humanitarian organization . At its debuts , the organization built classes in underpriviliged villages of the country and expected high attendency rates . I was trying to explain to them the benefits of taking a more client focused approach , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . I told a story about a family I had met composed of a mother and her daughter . When I first saw them , they were lying in the street next to their highly damaged house while the daughter , aged 10 to 11 was crying , her sobs muffled as she leaned forward against her school bag . I approached them kindly and asked about their issue . It turned out that she was planning on marrying off her daughter to an overly aged man to help them with the daily expenses . The child will therefore be stopping school and focusing on house chores and taking care of her husband . Insight & Approach Seeing that their story was very similar to mine . I told her how bad of an impact it had on me as I got married at a very young age . All the harassment and violence I endured and how helpless I felt being uneducated in my early years and thus unable to get proper jobs to stand up for myself . I also told her how my mother regreted merely her decision and decided to help me get divorced and get through this experience with proper medical help . I showed her new ways she could use to get a better paying job and thus help her daughter get educated and build a bright future Sharing my story with the mother helped better organize her thoughts as she sincerely expressed how bad of a decision she had and how lucky she was to have met me at the right time . From its side , the organization , having heard this story decided on going on a more people ’s focused strategy to help increase child education . And more precisely to use story telling as an effective tool to approach people with difficulties . People in the organization are therefore being trained to achieve our objectives through the use of this tool . In conclusoin , Story telling helped me impact an entire organization and therefore impact an entire community .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Story telling Challenge & Selection I work for a humanitarian organization for children . We work intensively through focused welfare projects to help guarentee education for poor children in India . There are many underprivileged children who are under difficult circumstances , such as child labour , children from poor families , married children ( especially girls ) ... and in order to help these children , it is mandatory to go first through their families and help inspire them . To do this , I always tend to use Storytelling which is a great tool to get insight into families , build empathy and reach them emotionally to help enlighten them about the necessity of education I also use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way to convince them about the advantages of child education Application Here ’s a story about using storytelling in my work for the humanitarian organization . At its debuts , the organization built classes in underpriviliged villages of the country and expected high attendency rates . I was trying to explain to them the benefits of taking a more client focused approach , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . I told a story about a family I had met composed of a mother and her daughter . When I first saw them , they were lying in the street next to their highly damaged house while the daughter , aged 10 to 11 was crying , her sobs muffled as she leaned forward against her school bag . I approached them kindly and asked about their issue . It turned out that she was planning on marrying off her daughter to an overly aged man to help them with the daily expenses . The child will therefore be stopping school and focusing on house chores and taking care of her husband . Insight & Approach Seeing that their story was very similar to mine . I told her how bad of an impact it had on me as I got married at a very young age . All the harassment and violence I endured and how helpless I felt being uneducated in my early years and thus unable to get proper jobs to stand up for myself . I also told her how my mother regreted merely her decision and decided to help me get divorced and get through this experience with proper medical help . I showed her new ways she could use to get a better paying job and thus help her daughter get educated and build a bright future Sharing my story with the mother helped better organize her thoughts as she sincerely expressed how bad of a decision she had and how lucky she was to have met me at the right time . From its side , the organization , having heard this story decided on going on a more people ’s focused strategy to help increase child education . And more precisely to use story telling as an effective tool to approach people with difficulties . People in the organization are therefore being trained to achieve our objectives through the use of this tool . In conclusoin , Story telling helped me impact an entire organization and therefore impact an entire community . ### Output:

10355

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Mind Mapping Challenge I am the leader of the IT department in the company about 3 years agok , when I joined to my company there were quite a few problems in user support and our challenge was to improve the service to users within the organization to increase their satisfaction , all this with the human and non - human resources that were destined for the help desk . The scope of this project includes the entire organization , this includes people of different ages , education and abilities to solve their problmes with their computer and systems . The project 's goals were to obtain a customer service satisfaction of more than 95 % in one year , which was being measured with an OKR of service satisfaction , At the beginning of the project , satisfaction was less than 50 % . To improve the attention we will focus on trying to discover what the members of our organization consider as good attention , so all the stake holders were invited to meetings and we listen all their complaints and observations , our objective was to find the root of the problem , in order to be able to tie it up and offer a better service . Selection As an IT team we have not used Design Thinking , but after reviewing many options we opted for Mind Mapping tool , because it allows us to listen to all areas and find the " What is " and alos is a very visual way of finding the problem . Application To apply the tool and find the problem , we decided to divide its application into two parts , the first part would be to gather a representative from each area of the main activities and thus determine which are the most common problems , when they consider that a problem is solved and allows us to identify which are the priorities that should be assigned to the main activities . In a second phase we meet with the representatives of the support activities , in order to develop strategies that align with the objectives of the company , also to obtain information on what should be the priorities of attention by the help desk team . In all these meetings , Mind Mappings were collected , in addition , surveys were conducted to evaluate the level of user satisfaction . The goal of the constant meetings was to do several iterations until reaching the OKR goal of 95 % satisfaction . Insight After applying the Mind Mapping tool , the team found the main causes of user dissatisfaction , the main reason being inadequate communication where users did not feel enough empathy from the Help Desk area , and also was identified , that users did not know how to clearly express their problems , generating frustrations in the Help Desk area . Approach One of the most important services in the IT area was benefited by a Design Thinking tool , our purely technical team had doubts about the application of an unconventional tool in their work area , with this experience we are prepared to apply other tools by Design Thinking .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Mind Mapping Challenge I am the leader of the IT department in the company about 3 years agok , when I joined to my company there were quite a few problems in user support and our challenge was to improve the service to users within the organization to increase their satisfaction , all this with the human and non - human resources that were destined for the help desk . The scope of this project includes the entire organization , this includes people of different ages , education and abilities to solve their problmes with their computer and systems . The project 's goals were to obtain a customer service satisfaction of more than 95 % in one year , which was being measured with an OKR of service satisfaction , At the beginning of the project , satisfaction was less than 50 % . To improve the attention we will focus on trying to discover what the members of our organization consider as good attention , so all the stake holders were invited to meetings and we listen all their complaints and observations , our objective was to find the root of the problem , in order to be able to tie it up and offer a better service . Selection As an IT team we have not used Design Thinking , but after reviewing many options we opted for Mind Mapping tool , because it allows us to listen to all areas and find the " What is " and alos is a very visual way of finding the problem . Application To apply the tool and find the problem , we decided to divide its application into two parts , the first part would be to gather a representative from each area of the main activities and thus determine which are the most common problems , when they consider that a problem is solved and allows us to identify which are the priorities that should be assigned to the main activities . In a second phase we meet with the representatives of the support activities , in order to develop strategies that align with the objectives of the company , also to obtain information on what should be the priorities of attention by the help desk team . In all these meetings , Mind Mappings were collected , in addition , surveys were conducted to evaluate the level of user satisfaction . The goal of the constant meetings was to do several iterations until reaching the OKR goal of 95 % satisfaction . Insight After applying the Mind Mapping tool , the team found the main causes of user dissatisfaction , the main reason being inadequate communication where users did not feel enough empathy from the Help Desk area , and also was identified , that users did not know how to clearly express their problems , generating frustrations in the Help Desk area . Approach One of the most important services in the IT area was benefited by a Design Thinking tool , our purely technical team had doubts about the application of an unconventional tool in their work area , with this experience we are prepared to apply other tools by Design Thinking . ### Output:

21265

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

For this assignment I would like to explain how we used Mind Mapping as part of the tools to re - define the activities of my department . I work in the Project Management department in a big company . The way we are currently organized is with one project manager assigned to a project ; normally we will work as part of the project team full time for a period of time , and sometimes we can support more than one project at the same time . Due to the current situation , we are facing challenges about the quantity of projects we can support . This lead us to the question of how to be more efficient and focus our efforts on the activities that will provide more value added to our internal customers . To start this process we did some brainstorming in the department to identify the activities that each of us is currently doing in our respective projects . We also conducted some interviews with our main stakeholders , as well as with potential customers ( people we are not supporting in this moment but would eventually be interested in having the support ) . After this exercise , we end up with a big list of activities and we decided to use the Mind Mapping technique to identify the big subjects and to organize the information in a way that can be used for further decisions . In the current context a physical workshop was not feasible , so we organize a series of virtual working sessions of 2 hours each . We invited the people that participated in the initial brainstorming and interviews , but also some experienced people to get an external point of view to help us to “ think out of the box ” . During the first the workshop we presented all the activities that we have identified and briefly review them to the team to ensure we all had the same understanding . We then asked them to add/ complete with any activities they think are missing and also with any ideas they may have . For the second workshop we asked the participants to work in small teams to create clusters , which were then review and agreed with all participants together . This allowed us to identify the main “ families ” of activities where the support was required , as well as some points that were important to the users . In the third workshop we started from the families that we had previously identified and asked the team to think about the best way to support this activities , for example a PM Office supporting several projects , individual project manager assigned to a team , or coaching to the project team members on how to do it . An idea that also arise was that for some kind of activities , even if the activities are the same , there are other factors that would determine the kind of support needed . As an outcome of the workshops , we defined some alternative ways of organizing our support , and next steps including defining criteria for deciding best support for a given project . We also collected ideas from the team not directly related to the subject of activities but that we will explore how to integrate in the definition of the solution . I would say Mind Mapping was a useful tool in our case to organize the information we had , and also to involve the people that would be affected by the changes . It allowed us to capitalize in the experience of the participants and also to make the participants feel part of the team , which I think will help us with buy - in once the new way of working will be defined . It was challenging to do the workshops in remote way , especially when we asked the participants to work in small teams ; however it was managed and at the end we got very good information . Something that I would probably do different is the distribution of the small teams , to ensure each team includes all different kind of stakeholders and specially one external person to ensure different points of view are included . Once we have processed all the information and defined some alternatives for our new ways of working , I would like to use the Learning Launch tool to test and refine these solutions , and I would definitely try to use Mind Mapping again since I found it to be a very powerful tool .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: For this assignment I would like to explain how we used Mind Mapping as part of the tools to re - define the activities of my department . I work in the Project Management department in a big company . The way we are currently organized is with one project manager assigned to a project ; normally we will work as part of the project team full time for a period of time , and sometimes we can support more than one project at the same time . Due to the current situation , we are facing challenges about the quantity of projects we can support . This lead us to the question of how to be more efficient and focus our efforts on the activities that will provide more value added to our internal customers . To start this process we did some brainstorming in the department to identify the activities that each of us is currently doing in our respective projects . We also conducted some interviews with our main stakeholders , as well as with potential customers ( people we are not supporting in this moment but would eventually be interested in having the support ) . After this exercise , we end up with a big list of activities and we decided to use the Mind Mapping technique to identify the big subjects and to organize the information in a way that can be used for further decisions . In the current context a physical workshop was not feasible , so we organize a series of virtual working sessions of 2 hours each . We invited the people that participated in the initial brainstorming and interviews , but also some experienced people to get an external point of view to help us to “ think out of the box ” . During the first the workshop we presented all the activities that we have identified and briefly review them to the team to ensure we all had the same understanding . We then asked them to add/ complete with any activities they think are missing and also with any ideas they may have . For the second workshop we asked the participants to work in small teams to create clusters , which were then review and agreed with all participants together . This allowed us to identify the main “ families ” of activities where the support was required , as well as some points that were important to the users . In the third workshop we started from the families that we had previously identified and asked the team to think about the best way to support this activities , for example a PM Office supporting several projects , individual project manager assigned to a team , or coaching to the project team members on how to do it . An idea that also arise was that for some kind of activities , even if the activities are the same , there are other factors that would determine the kind of support needed . As an outcome of the workshops , we defined some alternative ways of organizing our support , and next steps including defining criteria for deciding best support for a given project . We also collected ideas from the team not directly related to the subject of activities but that we will explore how to integrate in the definition of the solution . I would say Mind Mapping was a useful tool in our case to organize the information we had , and also to involve the people that would be affected by the changes . It allowed us to capitalize in the experience of the participants and also to make the participants feel part of the team , which I think will help us with buy - in once the new way of working will be defined . It was challenging to do the workshops in remote way , especially when we asked the participants to work in small teams ; however it was managed and at the end we got very good information . Something that I would probably do different is the distribution of the small teams , to ensure each team includes all different kind of stakeholders and specially one external person to ensure different points of view are included . Once we have processed all the information and defined some alternatives for our new ways of working , I would like to use the Learning Launch tool to test and refine these solutions , and I would definitely try to use Mind Mapping again since I found it to be a very powerful tool . ### Output:

21062

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Peer Graded Assignment : Reflection Pilot Project : Designing the Right Learning Solution Challenge My company is a learning and development performance - based consultancy servicing the South African market . One of our services includes consulting for learning and development strategies and programme design for the workplace . At the end of last year a new client approached us with a problem they are currently facing with one of their government clients . The government client requires a software solution customised and designed to meet a new business need : becoming compliant with new government regulations with regards to finance and reporting across their local offices . The obstacles our client faced in designing , developing and effectively rolling out the new software solution included : the need to upskill staff on the new software components ; the need to design a learning intervention that supports the roll - out of the software solution ; the diverse range of computer literacy skills ; the challenge of teaching complex , technical , and information heavy content to a broad audience who needs to understand varying levels of complexity and information based on role and position in the local office ; a dislike for training and therefore a past trend of shocking attendance for compulsory training resulting in staff lacking in required knowledge to be role and job competent ; and limited access to connectivity , hardware and training facilities . The challenge ? How do we conceptualize a training programme , intervention(s ) and knowledge support process that will upskill the staff to become competent in operating the new software ; how do we design a programme specific to the needs of this client that has a diverse audience ( varying levels of education , computer literacy , English language skills and knowledge of the new government regulations ) ; a programme that wo n’t interfere too much with business as usual ; a programme that can adapt to both the virtual and physical environments ; and a programme that the staff actually want to engage with and therefore partake in the upskilling and training process . Selection At this stage in the client engagement we had a very clear view of the client need and could therefore make some assumptions about a possible ( or a few possible ) learning solutions that could be designed to overcome the challenges listed above . For this reason , the learning launch tool was the most appropriate and effective tool to use for this stage of the design thinking process . The learning launch tool was used as a vehicle to test our ideas ( hypothesis ) about an effective and appropriate learning solution in the real market by conducting a pilot project with a small sample group of our target audience . The pilot would provide the opportunity to not only implement an idea in a fast and cost - effective manner , but it would also provide insight into our assumptions and how those align to the actual dire needs of the target audience . That insight would provide the platform to review and either roll - out the learning solution at scale or refine the solution and then re - test and roll - out once ready , or to abandon the solution and go back to the drawing board . This methodology was favorable for this client as the client was under extreme time pressures to roll - out a learning solution to support the product roll - out , and therefore needed to launch some kind of solution to satisfy their client , whilst at the same we were given the opportunity to run a relatively fast and cheap experiment before a large scale roll - out of a support learning solution . Application In order to conduct the learning launch ( the pilot project ) , our team used the information on the target audience , already gathered by the client , to design a learning solution that would address the needs of the client ( upskill staff to become competent in using the new software ) but that would also take into consideration the challenges of training the target audience that we were already aware of . We started with the first Module that was to support the roll - out of the first software solution component that all of the target audience was already introduced to by their Change Management Department , their Managers , and the Client ’s specialized solutions architects . In order to meet the needs of the target audience whilst avoiding the potential set - backs identified in the challenges , we designed a pilot that would contain the following features / design spec : • A blended learning solution that included : o independent online ubiquitous and asynchronous learning o facilitated face - to - face classroom sessions and synchronous learning o social learning through peer - to - peer interaction activities both in the workplace and on the virtual learning environment o remote teaching and technical support via WebEx Team sessions and synchronous learning with a selection of time slots to best suit the availability of learners • A learning experience that comprised of three parts : o 1 ) interactive learning through engaging in : ▪ Prescribed learning path ▪ Short pop - up descriptions , targets , goals , instructions , and learning outcomes – in easy English , and non - complicated language use ▪ Short interactive tutorials : drag & drop ; multiple choice ; true or false – practice application of assimilated knowledge ▪ Illustrated booklets that form the learner guides – visual rather than text heavy for those that are not skilled in English and those that have short attention spans ▪ Informal interactive assessment activities – constantly tests knowledge at the end of small sections in a fun and stimulating way to constantly practice what is being learnt ▪ One formal interactive assessment activity – final competency assessment ( pass or need to repeat training with recommendations on areas in need of re - training ) o 2 ) knowledge repository : ▪ Information retrieval ( all content and information contained in documents intended as reference documents and glossaries ) ▪ Videos ▪ Supporting documents ▪ Useful links o 3 ) social learning : ▪ Compulsory peer - to - peer discussions on specific reflection questions that are designed to assess whether or not learners have achieved learning outcomes with regards to the learning component The pilot project was delivered over three weeks in which learners were introduced through a classroom session to the programme design , objectives , and tools incorporated in the learning experience , learners were given time to conduct independent and asynchronous learning , and then learners were regrouped and engaged with in a second round of classroom sessions to wrap up the programme and ensure each learner was enabled and ready to take the final assessment . Feedback was collected via : • Interviews with Management staff , and Change Management Department o Ascertain : 1 ) learner feedback from management perspective , 2 ) management feedback on intervention for team – affect on job performance and competency within the workplace , 3 ) recommendations from management perspective • Surveys answered by learners o Ascertain : 1 ) learner feedback from learner perspective , 2 ) perceived self- competency levels pre- and post - learning intervention , 3 ) recommendations from learner perspective • Feedback forms that were analysed during the actual training intervention o Continuously assessed learner feedback on a sub - module basis Insight The findings post - training were mostly positive and very interesting with the pilot deemed as a success by the client and the government client . Positives • Learning intervention resulted in a boost in job performance and competency according to management staff • Learning intervention resulted in increased confidence of individuals ’ perceived competency and knowledge from pre - training to post - training • 99 % of learners were able to successfully utilize the new software component and saw benefits to time , productivity , and accuracy • Learners enjoyed the interactive and diverse experience : interactive tutorials , info bubble pop - ups , guided learning with progress bars and status information ( with goals and timelines ) , interactive informal assessments • There was a 100 % attendance rate for both classroom sessions • There was a 100 % completion rate for the pilot group • Learners with lower computer literacy levels became more confident in accessing digital learning content , and progressing through digital learning assets Unexpected Negatives / Areas in Need of Improvement • The peer - to - peer interaction was poorly attended , with poor participation rates per reflection question categorized into sub - section discussion threads • The remote sessions were poorly attended on scale with only a handful of learners that utilized the support • Learners wanted a bit more on - the - ground support , or one more additional classroom session to address more questions and provide one - on - one help in person Approach This pilot was deemed a great success by the target audience , the client , and by our team . We successfully delivered a learning solution that enabled learners to become proficient in the use of the new software and were able to perform as expected within their roles with improvements in productivity and accuracy ( in capturing and reporting ) . However , there were some downfalls to the learning design including : the peer - to - peer interaction on the learning platform ; the remote support sessions ; and the facilitated classrooms sessions ( as listed above ) . Our recommendations to the client for the full scale roll - out therefore included a refined learning solutions that reduced the requirement for peer - to - peer interaction as a compulsory activity , and encouraged peer - to - peer as bonus points and for those interested ; we suggested keeping the remote support sessions and viewed this as a necessary cost to cater to those individuals in need of extra help as this method is still more cost - effective that requiring external on - the - ground support ; and we included an additional classroom sessions , as more of a Q&A session , mid - way between each module of training to give that extra boost of face - to - face required support . Using the Learning Launch Tool was highly effective in this case because we got to test our ideas relatively quickly and without too hefty a cost incurred , we learnt more about our target audience ’s learning needs , and we were ale to design a highly effective , and enjoyable learning solution for the entire project .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Peer Graded Assignment : Reflection Pilot Project : Designing the Right Learning Solution Challenge My company is a learning and development performance - based consultancy servicing the South African market . One of our services includes consulting for learning and development strategies and programme design for the workplace . At the end of last year a new client approached us with a problem they are currently facing with one of their government clients . The government client requires a software solution customised and designed to meet a new business need : becoming compliant with new government regulations with regards to finance and reporting across their local offices . The obstacles our client faced in designing , developing and effectively rolling out the new software solution included : the need to upskill staff on the new software components ; the need to design a learning intervention that supports the roll - out of the software solution ; the diverse range of computer literacy skills ; the challenge of teaching complex , technical , and information heavy content to a broad audience who needs to understand varying levels of complexity and information based on role and position in the local office ; a dislike for training and therefore a past trend of shocking attendance for compulsory training resulting in staff lacking in required knowledge to be role and job competent ; and limited access to connectivity , hardware and training facilities . The challenge ? How do we conceptualize a training programme , intervention(s ) and knowledge support process that will upskill the staff to become competent in operating the new software ; how do we design a programme specific to the needs of this client that has a diverse audience ( varying levels of education , computer literacy , English language skills and knowledge of the new government regulations ) ; a programme that wo n’t interfere too much with business as usual ; a programme that can adapt to both the virtual and physical environments ; and a programme that the staff actually want to engage with and therefore partake in the upskilling and training process . Selection At this stage in the client engagement we had a very clear view of the client need and could therefore make some assumptions about a possible ( or a few possible ) learning solutions that could be designed to overcome the challenges listed above . For this reason , the learning launch tool was the most appropriate and effective tool to use for this stage of the design thinking process . The learning launch tool was used as a vehicle to test our ideas ( hypothesis ) about an effective and appropriate learning solution in the real market by conducting a pilot project with a small sample group of our target audience . The pilot would provide the opportunity to not only implement an idea in a fast and cost - effective manner , but it would also provide insight into our assumptions and how those align to the actual dire needs of the target audience . That insight would provide the platform to review and either roll - out the learning solution at scale or refine the solution and then re - test and roll - out once ready , or to abandon the solution and go back to the drawing board . This methodology was favorable for this client as the client was under extreme time pressures to roll - out a learning solution to support the product roll - out , and therefore needed to launch some kind of solution to satisfy their client , whilst at the same we were given the opportunity to run a relatively fast and cheap experiment before a large scale roll - out of a support learning solution . Application In order to conduct the learning launch ( the pilot project ) , our team used the information on the target audience , already gathered by the client , to design a learning solution that would address the needs of the client ( upskill staff to become competent in using the new software ) but that would also take into consideration the challenges of training the target audience that we were already aware of . We started with the first Module that was to support the roll - out of the first software solution component that all of the target audience was already introduced to by their Change Management Department , their Managers , and the Client ’s specialized solutions architects . In order to meet the needs of the target audience whilst avoiding the potential set - backs identified in the challenges , we designed a pilot that would contain the following features / design spec : • A blended learning solution that included : o independent online ubiquitous and asynchronous learning o facilitated face - to - face classroom sessions and synchronous learning o social learning through peer - to - peer interaction activities both in the workplace and on the virtual learning environment o remote teaching and technical support via WebEx Team sessions and synchronous learning with a selection of time slots to best suit the availability of learners • A learning experience that comprised of three parts : o 1 ) interactive learning through engaging in : ▪ Prescribed learning path ▪ Short pop - up descriptions , targets , goals , instructions , and learning outcomes – in easy English , and non - complicated language use ▪ Short interactive tutorials : drag & drop ; multiple choice ; true or false – practice application of assimilated knowledge ▪ Illustrated booklets that form the learner guides – visual rather than text heavy for those that are not skilled in English and those that have short attention spans ▪ Informal interactive assessment activities – constantly tests knowledge at the end of small sections in a fun and stimulating way to constantly practice what is being learnt ▪ One formal interactive assessment activity – final competency assessment ( pass or need to repeat training with recommendations on areas in need of re - training ) o 2 ) knowledge repository : ▪ Information retrieval ( all content and information contained in documents intended as reference documents and glossaries ) ▪ Videos ▪ Supporting documents ▪ Useful links o 3 ) social learning : ▪ Compulsory peer - to - peer discussions on specific reflection questions that are designed to assess whether or not learners have achieved learning outcomes with regards to the learning component The pilot project was delivered over three weeks in which learners were introduced through a classroom session to the programme design , objectives , and tools incorporated in the learning experience , learners were given time to conduct independent and asynchronous learning , and then learners were regrouped and engaged with in a second round of classroom sessions to wrap up the programme and ensure each learner was enabled and ready to take the final assessment . Feedback was collected via : • Interviews with Management staff , and Change Management Department o Ascertain : 1 ) learner feedback from management perspective , 2 ) management feedback on intervention for team – affect on job performance and competency within the workplace , 3 ) recommendations from management perspective • Surveys answered by learners o Ascertain : 1 ) learner feedback from learner perspective , 2 ) perceived self- competency levels pre- and post - learning intervention , 3 ) recommendations from learner perspective • Feedback forms that were analysed during the actual training intervention o Continuously assessed learner feedback on a sub - module basis Insight The findings post - training were mostly positive and very interesting with the pilot deemed as a success by the client and the government client . Positives • Learning intervention resulted in a boost in job performance and competency according to management staff • Learning intervention resulted in increased confidence of individuals ’ perceived competency and knowledge from pre - training to post - training • 99 % of learners were able to successfully utilize the new software component and saw benefits to time , productivity , and accuracy • Learners enjoyed the interactive and diverse experience : interactive tutorials , info bubble pop - ups , guided learning with progress bars and status information ( with goals and timelines ) , interactive informal assessments • There was a 100 % attendance rate for both classroom sessions • There was a 100 % completion rate for the pilot group • Learners with lower computer literacy levels became more confident in accessing digital learning content , and progressing through digital learning assets Unexpected Negatives / Areas in Need of Improvement • The peer - to - peer interaction was poorly attended , with poor participation rates per reflection question categorized into sub - section discussion threads • The remote sessions were poorly attended on scale with only a handful of learners that utilized the support • Learners wanted a bit more on - the - ground support , or one more additional classroom session to address more questions and provide one - on - one help in person Approach This pilot was deemed a great success by the target audience , the client , and by our team . We successfully delivered a learning solution that enabled learners to become proficient in the use of the new software and were able to perform as expected within their roles with improvements in productivity and accuracy ( in capturing and reporting ) . However , there were some downfalls to the learning design including : the peer - to - peer interaction on the learning platform ; the remote support sessions ; and the facilitated classrooms sessions ( as listed above ) . Our recommendations to the client for the full scale roll - out therefore included a refined learning solutions that reduced the requirement for peer - to - peer interaction as a compulsory activity , and encouraged peer - to - peer as bonus points and for those interested ; we suggested keeping the remote support sessions and viewed this as a necessary cost to cater to those individuals in need of extra help as this method is still more cost - effective that requiring external on - the - ground support ; and we included an additional classroom sessions , as more of a Q&A session , mid - way between each module of training to give that extra boost of face - to - face required support . Using the Learning Launch Tool was highly effective in this case because we got to test our ideas relatively quickly and without too hefty a cost incurred , we learnt more about our target audience ’s learning needs , and we were ale to design a highly effective , and enjoyable learning solution for the entire project . ### Output:

22659

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Learning Launch Challenge I and my friend started working on a startup which aimed at increasing research interests among students . We thought the idea is really good and started 1 of our several services on the same . But the results were not as expected . We were not getting very positive feedback on our product . We wanted to analyze and redesign the product and our service so as to reach more people and fulfil our target of improving students count in the research domain . We wanted to analyse the shortcomings of our idea , the behaviour of our customers and their thoughts regarding the same . Selection We both realised that we made a number of assumptions while making the business plan . We needed to know the actual data using a few experiments and user research . Application We started by focusing on our goal that at the end what do we want to achieve : ‘ To increase research interests among students ’ . And what are the reasons that there is a need for doing so ? We did user research to find that . We found many reasons , one of them being the low pay in research than in the corporate world . We can not increase the pay , of course , it ’s not in our hand , but we can do something else . We tried to find out why those students who are interested in research ultimately end up doing corporate jobs . We note down the problems faced by them in making their career in the research domain and focused on one of the problems at a time . We built a hypothesis and designed a few solutions to those problems . Multiple solutions for each problem . Then we picked one at a time and performed experiments to find the best solution for that problem . After finalising the solutions to 3 problems we built a business model around those solutions . We made a complete timeline and used agile framework to distribute work among the team . At last , we started working on the project . And the results were awesome . We got much better feedback on our new products and services . Insight This powerful tool ‘ learning launch ’ helped us in realising that some of our assumptions were wrong . We worked around them and finally found a good hypothesis to play around with . Our team is really happy with the results . Approach Learning launch was the best tool for us as the beginning on our project , but at this stage , we need to use more tools like visualization and storytelling to attract more customers and explain the need of the hour .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Learning Launch Challenge I and my friend started working on a startup which aimed at increasing research interests among students . We thought the idea is really good and started 1 of our several services on the same . But the results were not as expected . We were not getting very positive feedback on our product . We wanted to analyze and redesign the product and our service so as to reach more people and fulfil our target of improving students count in the research domain . We wanted to analyse the shortcomings of our idea , the behaviour of our customers and their thoughts regarding the same . Selection We both realised that we made a number of assumptions while making the business plan . We needed to know the actual data using a few experiments and user research . Application We started by focusing on our goal that at the end what do we want to achieve : ‘ To increase research interests among students ’ . And what are the reasons that there is a need for doing so ? We did user research to find that . We found many reasons , one of them being the low pay in research than in the corporate world . We can not increase the pay , of course , it ’s not in our hand , but we can do something else . We tried to find out why those students who are interested in research ultimately end up doing corporate jobs . We note down the problems faced by them in making their career in the research domain and focused on one of the problems at a time . We built a hypothesis and designed a few solutions to those problems . Multiple solutions for each problem . Then we picked one at a time and performed experiments to find the best solution for that problem . After finalising the solutions to 3 problems we built a business model around those solutions . We made a complete timeline and used agile framework to distribute work among the team . At last , we started working on the project . And the results were awesome . We got much better feedback on our new products and services . Insight This powerful tool ‘ learning launch ’ helped us in realising that some of our assumptions were wrong . We worked around them and finally found a good hypothesis to play around with . Our team is really happy with the results . Approach Learning launch was the best tool for us as the beginning on our project , but at this stage , we need to use more tools like visualization and storytelling to attract more customers and explain the need of the hour . ### Output:

22583

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Introduction To begin , I wanted to say that I studied this course because I want to know more about the tips and tricks on how I can approach clients for my thesis . I was hard for me because I do n’t really have an experience on negotiating or even presenting topics other than the requirements at school . It was also one of the requirements in our curriculum to give us an insight on how we should come up of ways to gather data and present it by ourselves . It went well because I did a weekly requisite plan that I need to execute what I learned through paper researches and surveys on my classmates . And after weeks of using what I learned from this course , I now have a concrete knowledge to share to anyone who is interested especially because my topic is medical related but also applied engineering which is detecting pneumonia from x - ray results using machine learning . Week 1 I learned from this week that before even starting to research about a specific topic we need to first consider our target market and that ’s where ethnography comes to play . My first idea of a topic was to think of a way that will make use of my engineering knowledge and is related to medical . I went to do a research by interviewing people in clinic on what their current problem is , what do they think the fastest way to solve it or what solution they think can help them to solve their current problem . And I gathered tons of different answers . Then after thinking of solution I came up with the answer . But during my presentation , my professor did n’t like the way I presented because its not appealing that much . So , after watching and learning from this course I thought that it will be good if I do more visualization than just sentence . And that works well , my professor said that the presentation was engaging and so he understands it better . I also learned a lot about collaborations . It gives me more realizations that doing the project myself was impossible without the help of other people . To be honest my group was composed of my closest friends and we never really argue anything about everything so we thought that every project is doing fine and when we fail , we just do n’t blame each other since we did it as a group and every wrong that occurred reflects to all of us . But I noticed that without disagreements , we will never have a good course of action to mistakes and the project just wo n’t improve to its best . That is why I thought that we should have at least a couple of disagreements or arguing to improve not just the project but also ourselves . Week 2 As the week progresses , my keen of perception to physics of innovation also improves . I have explored many related studies regarding the topic I ’m currently focusing at . I read different thesis books from different years of publication and I have learned a lot . It is said that in order to really know if you are able to understand what you ’ve learned is to experiment afterwards . For me , it is not easy to experiment on my topic since it will cost me a lot and the only way to apply my current knowledge is to confirm my hypothesis to my professors . Since it is still in phase one which means that I need more research to do and not just about the technical fields of my studies but also the people concerning my research . My topic is also based on the passed one so it is just an innovation of past topic so it is kind of hard to think of a way to improve it but since it ’s what I want to make a research of that is why I went with it . Innovation is hard but it ’s not impossible if I put my mind into it , I can make it possible . There is always a way to improve something I just need to find what it is . I always think that the path to possibilities is almost endless so improving something can be limitless . Week 3 This week thought me how to do a research plan . It says something about the actions related to market research which is really important considering it is the gateway to fix my target which correlates to the current state of my technical researches . It brings back the technique in research which is creating ethnography which researchers are able to determine the behavior of people that can potentially be the market for the product . It also not just targets the usage of the product for the people to use , but also for people to be able to enjoy it and comeback to it like the MeYouHealth story . That may be good for some products but my research on health related specifically for clinic and hospital applications seems to have a different approach to the target market . It should be enjoyed by the customers especially the doctors because it will help them to reduce the time needed for them to successfully execute the task . Projective techniques also helped me attempt to get deeper thoughts on the research since I thought of using the pinwheel which will help me decide which is the most important factor of the research . Also , as my research continues , I mapped everything so that I can track my progress . Week 4 This is going to be the last week of my study for this course ( at least as the calendar says ) . I learned a lot and applied it in many different situations and from what I learned the most important factor that affects my research is the collaboration with other people of different fields . I went from thinking of topic that I thought would be impossible , to researching with ease part of my life . I did n’t really think I could make it at first because I do n’t know how to start , everything did n’t make sense to me till I started doing it . Especially the secondary research , even though I have done it a lot I did n’t really put it to experiment which will cost me but because it will be expensive . So , I took the risked and from what I see , it progresses faster than my previous way of researching . One tool that help me realize this is the learning launch tool which is to experiment fast and cheap . I started doing the prototype from scrap materials and continue doing by looking at the results . I did n’t really use new materials because it will cost me more and because it is just experiment and my purpose is to get results . I now got the approval of my client to benefit my product and the research continue as it is . I really think everything that I learned here will really help me to achieve something bigger and it is starting from getting bad results .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Introduction To begin , I wanted to say that I studied this course because I want to know more about the tips and tricks on how I can approach clients for my thesis . I was hard for me because I do n’t really have an experience on negotiating or even presenting topics other than the requirements at school . It was also one of the requirements in our curriculum to give us an insight on how we should come up of ways to gather data and present it by ourselves . It went well because I did a weekly requisite plan that I need to execute what I learned through paper researches and surveys on my classmates . And after weeks of using what I learned from this course , I now have a concrete knowledge to share to anyone who is interested especially because my topic is medical related but also applied engineering which is detecting pneumonia from x - ray results using machine learning . Week 1 I learned from this week that before even starting to research about a specific topic we need to first consider our target market and that ’s where ethnography comes to play . My first idea of a topic was to think of a way that will make use of my engineering knowledge and is related to medical . I went to do a research by interviewing people in clinic on what their current problem is , what do they think the fastest way to solve it or what solution they think can help them to solve their current problem . And I gathered tons of different answers . Then after thinking of solution I came up with the answer . But during my presentation , my professor did n’t like the way I presented because its not appealing that much . So , after watching and learning from this course I thought that it will be good if I do more visualization than just sentence . And that works well , my professor said that the presentation was engaging and so he understands it better . I also learned a lot about collaborations . It gives me more realizations that doing the project myself was impossible without the help of other people . To be honest my group was composed of my closest friends and we never really argue anything about everything so we thought that every project is doing fine and when we fail , we just do n’t blame each other since we did it as a group and every wrong that occurred reflects to all of us . But I noticed that without disagreements , we will never have a good course of action to mistakes and the project just wo n’t improve to its best . That is why I thought that we should have at least a couple of disagreements or arguing to improve not just the project but also ourselves . Week 2 As the week progresses , my keen of perception to physics of innovation also improves . I have explored many related studies regarding the topic I ’m currently focusing at . I read different thesis books from different years of publication and I have learned a lot . It is said that in order to really know if you are able to understand what you ’ve learned is to experiment afterwards . For me , it is not easy to experiment on my topic since it will cost me a lot and the only way to apply my current knowledge is to confirm my hypothesis to my professors . Since it is still in phase one which means that I need more research to do and not just about the technical fields of my studies but also the people concerning my research . My topic is also based on the passed one so it is just an innovation of past topic so it is kind of hard to think of a way to improve it but since it ’s what I want to make a research of that is why I went with it . Innovation is hard but it ’s not impossible if I put my mind into it , I can make it possible . There is always a way to improve something I just need to find what it is . I always think that the path to possibilities is almost endless so improving something can be limitless . Week 3 This week thought me how to do a research plan . It says something about the actions related to market research which is really important considering it is the gateway to fix my target which correlates to the current state of my technical researches . It brings back the technique in research which is creating ethnography which researchers are able to determine the behavior of people that can potentially be the market for the product . It also not just targets the usage of the product for the people to use , but also for people to be able to enjoy it and comeback to it like the MeYouHealth story . That may be good for some products but my research on health related specifically for clinic and hospital applications seems to have a different approach to the target market . It should be enjoyed by the customers especially the doctors because it will help them to reduce the time needed for them to successfully execute the task . Projective techniques also helped me attempt to get deeper thoughts on the research since I thought of using the pinwheel which will help me decide which is the most important factor of the research . Also , as my research continues , I mapped everything so that I can track my progress . Week 4 This is going to be the last week of my study for this course ( at least as the calendar says ) . I learned a lot and applied it in many different situations and from what I learned the most important factor that affects my research is the collaboration with other people of different fields . I went from thinking of topic that I thought would be impossible , to researching with ease part of my life . I did n’t really think I could make it at first because I do n’t know how to start , everything did n’t make sense to me till I started doing it . Especially the secondary research , even though I have done it a lot I did n’t really put it to experiment which will cost me but because it will be expensive . So , I took the risked and from what I see , it progresses faster than my previous way of researching . One tool that help me realize this is the learning launch tool which is to experiment fast and cheap . I started doing the prototype from scrap materials and continue doing by looking at the results . I did n’t really use new materials because it will cost me more and because it is just experiment and my purpose is to get results . I now got the approval of my client to benefit my product and the research continue as it is . I really think everything that I learned here will really help me to achieve something bigger and it is starting from getting bad results . ### Output:

20768

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

REFLECTION – LEARNING LAUNCH CHALLENGE My team was assigned to improve business continuity of local legal aid services in a developing country while promoting access to justice for vulnerable groups . It was found that the legal aid services had not been operational during the government 's lock - down measure COVID-19 pandemic . We focused on identifying the root cause of the challenge . SELECTION We decided to try learning launch to test our idea as we had already gone through several activities and tools such as sense - making and mind mapping . APPLICATION We had several consultations with the target country government partners to collect data and assessed capacities and existing resources . We tried to look for patterns and possibilities based on what we had and generated a hypothesis that the digital transformation , even partially , would benefit the local legal aid offices and users . Considering the local capacities , we articulated the assumptions on which basis the idea could be implemented , including essential technical capabilities , equipment , systems , etc . With a small investment , we designed the hypothesis and tested the idea , which is still in progress . INSIGHT Our team identified our assumptions and designed launches to test these assumptions by applying the learning launch tool . As it was small testing , it was adopted by stakeholders more quickly than expected . In the course of testing , we faced several unexpected challenges , both operational and technical . However , we did not perceive them as a failure but a learning process and continued refining our idea as the initiative seemed working . Both my team and stakeholders have also built confidence throughout the learning process and enhanced abilities to accelerate efforts . APPROACH The team agreed that the learning launch was an appropriate tool considering the time and nature of the initiative . The test is still in progress . We will iterate the process to further improve the hypothesis and scale it up once succeed . The insight and lessons learned from the test should feed into the entire process .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: REFLECTION – LEARNING LAUNCH CHALLENGE My team was assigned to improve business continuity of local legal aid services in a developing country while promoting access to justice for vulnerable groups . It was found that the legal aid services had not been operational during the government 's lock - down measure COVID-19 pandemic . We focused on identifying the root cause of the challenge . SELECTION We decided to try learning launch to test our idea as we had already gone through several activities and tools such as sense - making and mind mapping . APPLICATION We had several consultations with the target country government partners to collect data and assessed capacities and existing resources . We tried to look for patterns and possibilities based on what we had and generated a hypothesis that the digital transformation , even partially , would benefit the local legal aid offices and users . Considering the local capacities , we articulated the assumptions on which basis the idea could be implemented , including essential technical capabilities , equipment , systems , etc . With a small investment , we designed the hypothesis and tested the idea , which is still in progress . INSIGHT Our team identified our assumptions and designed launches to test these assumptions by applying the learning launch tool . As it was small testing , it was adopted by stakeholders more quickly than expected . In the course of testing , we faced several unexpected challenges , both operational and technical . However , we did not perceive them as a failure but a learning process and continued refining our idea as the initiative seemed working . Both my team and stakeholders have also built confidence throughout the learning process and enhanced abilities to accelerate efforts . APPROACH The team agreed that the learning launch was an appropriate tool considering the time and nature of the initiative . The test is still in progress . We will iterate the process to further improve the hypothesis and scale it up once succeed . The insight and lessons learned from the test should feed into the entire process . ### Output:

19199

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Story Telling - Problem Solving Approach Challenge Story telling is a great tool that I am using in my current role where I am part of reporting and analytics team where I follow the Scrum Project Management to follow a structured problem solving approach . I work with different stakeholders to solve their problems to help them run business smooth . I need to come up with the best approach to the problem as every problem is different for each stakeholder and I need to give them the best suited solution to their problems . The project requires to coordinate with stakeholders to understand the problem and the outcome they are expecting as people who face problems every day are the ones who hold the key to their answer but IT has to understand the problem first before going for the search of solution . I Need to groom IT about the problem statement and propose the best suited solution which considers desirability , feasibility and viability . Selection I came across several design thinking activities which made me confident to try the Story telling to get better outcome in my problem solving approach . This is going to help me broadly with the different teams Application We wanted to structure the list of problems , propose solutions , and monitor processes to implement the same through Scrum project management ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . We started documenting the problems in the structured manner , grooming IT about the problem with the help of story telling and some data simulation and then discussion starts over the best suited solution that helps business to run smooth and get better outcome once IT understand the problem . We stated following a 15 days cycle of sprint which starts with the Story telling where the IT is groomed and ends at where the solution is implemented and evaluated . This tested our assumption that the structure and execution were the main causes of our workflow challenge . This story telling helped structured the list of problems business faces and communicate better with the IT to understand the problem statement and best suited solution is proposed . Regular discussion on the problem statement helped us all to understand the workable area . Insight & Approach With the help Scrum Project Management and storytelling now I have creative confidence to follow structured way to collate the problems from stakeholders and make IT understand the same so that they can propose best suited solution . A problem solving approach for people that both diverges and converges as it helps to understand the touch points and pain points of the user . Thinking outside the box as Designers do , using tools and techniques of Innovation that include people . I learned about problem centric designs . Project is tracked , progress is monitored , prioritization of the problem and implementation process , no communication gap and well communicated timelines which gives better clarity to business as where do we stand .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Story Telling - Problem Solving Approach Challenge Story telling is a great tool that I am using in my current role where I am part of reporting and analytics team where I follow the Scrum Project Management to follow a structured problem solving approach . I work with different stakeholders to solve their problems to help them run business smooth . I need to come up with the best approach to the problem as every problem is different for each stakeholder and I need to give them the best suited solution to their problems . The project requires to coordinate with stakeholders to understand the problem and the outcome they are expecting as people who face problems every day are the ones who hold the key to their answer but IT has to understand the problem first before going for the search of solution . I Need to groom IT about the problem statement and propose the best suited solution which considers desirability , feasibility and viability . Selection I came across several design thinking activities which made me confident to try the Story telling to get better outcome in my problem solving approach . This is going to help me broadly with the different teams Application We wanted to structure the list of problems , propose solutions , and monitor processes to implement the same through Scrum project management ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . We started documenting the problems in the structured manner , grooming IT about the problem with the help of story telling and some data simulation and then discussion starts over the best suited solution that helps business to run smooth and get better outcome once IT understand the problem . We stated following a 15 days cycle of sprint which starts with the Story telling where the IT is groomed and ends at where the solution is implemented and evaluated . This tested our assumption that the structure and execution were the main causes of our workflow challenge . This story telling helped structured the list of problems business faces and communicate better with the IT to understand the problem statement and best suited solution is proposed . Regular discussion on the problem statement helped us all to understand the workable area . Insight & Approach With the help Scrum Project Management and storytelling now I have creative confidence to follow structured way to collate the problems from stakeholders and make IT understand the same so that they can propose best suited solution . A problem solving approach for people that both diverges and converges as it helps to understand the touch points and pain points of the user . Thinking outside the box as Designers do , using tools and techniques of Innovation that include people . I learned about problem centric designs . Project is tracked , progress is monitored , prioritization of the problem and implementation process , no communication gap and well communicated timelines which gives better clarity to business as where do we stand . ### Output:

15964

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design thinking Assignment Challenge : The challenge was present to our community at the school about how to shift online in this pandemic with a limited but sufficient budget . The main challenge was how to acquire such software and hardware , which really intrigues the students and engages them into a learning environment . It should be comfortable for both students and teachers as both of them are equal and important contributors into the education of the Children and to ensure that this time which they have sitting at home does not go to waste . The approach which we as student council team used was learning launch . We had researched incredibly on the different kinds of resources which were available at hand and there was a wide variety of them but learning launch was most appropriate as it had Human to Human interaction much more than the other tools Application : We started by consulting various experts on remote learning which agreed to study our case . As soon as we received the detailed analysis from them , we got to work . My role was pretty important in this whole discussion as I was the tech head in the student body so all the new technologies had to be formulated in conjunction with their real impacts and leading consequences on students . We started with formal meetings . The principal had designed a team which compromised of expert , teachers and the student council members including me . Firstly , we all were assigned a specific area to research and come up with the latest software in that field capable enough to take the full brunt of the remote learning . The team which I was leading had been assigned a area of “ revising ” which basically meant that hoe the students would revise the lectures , presentations and articles etc . Moreover , this was especially important as all the students of the school in which I was had to go through the material more than once , whether be it for a test or just to grasp the material more comprehensively . As the things developed , we came up with the idea of recording the lectures through a software and sending it to the students after each email but it was not possible as the size of the lectures was too big to be fit in a email . It took a couple of weeks of research to find a new platform , which could be downloaded on students own personal PCs or laptops and would store the recorded lectures over the cloud . The learning launch tool became useful in the sense that it enabled us to conduct small experiments just to observe how the students would react to this new technology and will they eventually be comfortable with it . The series of small experiment helped us to realize that the tool for recording the lectures was much more than what we thought before as we saw visible improvement in the overall grades of the students . Furthermore , it also led to improvisation in the initial plan designed by our principal as we got an unexpected result from our experiment and risks . We found out that if invest on another remote learning platform which is LMS(learning management system ) and sync the recorded lecture platform with it to enhance the experience then the teachers could efficiently track the progress of the students and provide the relevant assistance wherever they need and however they need . I recommended this coursera course to my classmates and teachers and they all benefitted from it . In some way or another they all learned the basics of design thinking .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design thinking Assignment Challenge : The challenge was present to our community at the school about how to shift online in this pandemic with a limited but sufficient budget . The main challenge was how to acquire such software and hardware , which really intrigues the students and engages them into a learning environment . It should be comfortable for both students and teachers as both of them are equal and important contributors into the education of the Children and to ensure that this time which they have sitting at home does not go to waste . The approach which we as student council team used was learning launch . We had researched incredibly on the different kinds of resources which were available at hand and there was a wide variety of them but learning launch was most appropriate as it had Human to Human interaction much more than the other tools Application : We started by consulting various experts on remote learning which agreed to study our case . As soon as we received the detailed analysis from them , we got to work . My role was pretty important in this whole discussion as I was the tech head in the student body so all the new technologies had to be formulated in conjunction with their real impacts and leading consequences on students . We started with formal meetings . The principal had designed a team which compromised of expert , teachers and the student council members including me . Firstly , we all were assigned a specific area to research and come up with the latest software in that field capable enough to take the full brunt of the remote learning . The team which I was leading had been assigned a area of “ revising ” which basically meant that hoe the students would revise the lectures , presentations and articles etc . Moreover , this was especially important as all the students of the school in which I was had to go through the material more than once , whether be it for a test or just to grasp the material more comprehensively . As the things developed , we came up with the idea of recording the lectures through a software and sending it to the students after each email but it was not possible as the size of the lectures was too big to be fit in a email . It took a couple of weeks of research to find a new platform , which could be downloaded on students own personal PCs or laptops and would store the recorded lectures over the cloud . The learning launch tool became useful in the sense that it enabled us to conduct small experiments just to observe how the students would react to this new technology and will they eventually be comfortable with it . The series of small experiment helped us to realize that the tool for recording the lectures was much more than what we thought before as we saw visible improvement in the overall grades of the students . Furthermore , it also led to improvisation in the initial plan designed by our principal as we got an unexpected result from our experiment and risks . We found out that if invest on another remote learning platform which is LMS(learning management system ) and sync the recorded lecture platform with it to enhance the experience then the teachers could efficiently track the progress of the students and provide the relevant assistance wherever they need and however they need . I recommended this coursera course to my classmates and teachers and they all benefitted from it . In some way or another they all learned the basics of design thinking . ### Output:

15419

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Tool Reflection Naga Raju Design Thinking for Innovation Final Assignment Challenges and Selection One of the main challenges I faced as an event planner and decorator is creating a design which suits the client ’s vision and budget but does not eliminate our characteristic as a designer . I recently faced this challenge when I was doing a wedding design project , in which my team and I needed to communicate our design ideas and arguments clearly to the client for them to be able to picture the design well and reach a final agreement . It was an outdoor wedding reception , and the client wanted it to be intimate and had a rustic mood whilst still remained on their budget . I decided to use the visualization tool to overcome this challenge because I figured that decorating an event venue involves a lot of picturing 3D spaces and room sequences , and this tool is the best way to avoid misconceptions when communicating our ideas to the client . Application At the early step of designing after getting a short brief of the client ’s vision , I composed a design mood board which consists several wedding decoration images , color palettes and types of flowers that we are going to use according to the big theme . This mood board really helps us to communicate with the client regarding their design preferences before we moved to detailing . Visualizing the design examples by real images and color palettes is proven to be more effective rather than explaining them by words , because both I and the client were able to state clearly which are suitable with our ideas , characteristic and budget and which are not . Once both parties had an agreement on the general theme and mood of the wedding , comes detailing . This part is quite tricky , since we need to create a visualization as similar as the real- life design outcome that we wanted . For this part , I created a 3D model of the venue , complete with the decoration elements and flower images that we are going to use in a montage . The 3D model was captured from several pivotal point of views such as the entrance , main stage , and aisle to let the client experience the design sequence . Besides acting as a visualization tool for the client , the 3D model also helps us as designer in picturing our design in the venue , starting from the decoration element ’s scale to the compatibility of color moods we have chosen with the venue . Moreover , the method also helped us designers to assess whether our design is buildable or not . These practices really help us as designers to give a clear visualization of our design as a whole , from the beginning until the end . Insight and Approach I have learned from applying these practices that visualization tool help create a better understanding and made it easier for people , especially as designers to align our ideas . The compilation of design preferences images and 3D models gives the designer and client a focal point to discuss their perspectives and explore their ideas regarding the design . The visualization helps simplify the communication process and finding the middle ground for both parties . Even though the project was a success , I still feel like there are more to explore in terms of using the visualization tool to present our ideas . I would like to be much more detailed in my future project ’s presentation , so I can maximize the tool to explore and share more insights .

EMAIL: ID_NUM: NAME_STUDENT: Naga Raju PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Tool Reflection Naga Raju Design Thinking for Innovation Final Assignment Challenges and Selection One of the main challenges I faced as an event planner and decorator is creating a design which suits the client ’s vision and budget but does not eliminate our characteristic as a designer . I recently faced this challenge when I was doing a wedding design project , in which my team and I needed to communicate our design ideas and arguments clearly to the client for them to be able to picture the design well and reach a final agreement . It was an outdoor wedding reception , and the client wanted it to be intimate and had a rustic mood whilst still remained on their budget . I decided to use the visualization tool to overcome this challenge because I figured that decorating an event venue involves a lot of picturing 3D spaces and room sequences , and this tool is the best way to avoid misconceptions when communicating our ideas to the client . Application At the early step of designing after getting a short brief of the client ’s vision , I composed a design mood board which consists several wedding decoration images , color palettes and types of flowers that we are going to use according to the big theme . This mood board really helps us to communicate with the client regarding their design preferences before we moved to detailing . Visualizing the design examples by real images and color palettes is proven to be more effective rather than explaining them by words , because both I and the client were able to state clearly which are suitable with our ideas , characteristic and budget and which are not . Once both parties had an agreement on the general theme and mood of the wedding , comes detailing . This part is quite tricky , since we need to create a visualization as similar as the real- life design outcome that we wanted . For this part , I created a 3D model of the venue , complete with the decoration elements and flower images that we are going to use in a montage . The 3D model was captured from several pivotal point of views such as the entrance , main stage , and aisle to let the client experience the design sequence . Besides acting as a visualization tool for the client , the 3D model also helps us as designer in picturing our design in the venue , starting from the decoration element ’s scale to the compatibility of color moods we have chosen with the venue . Moreover , the method also helped us designers to assess whether our design is buildable or not . These practices really help us as designers to give a clear visualization of our design as a whole , from the beginning until the end . Insight and Approach I have learned from applying these practices that visualization tool help create a better understanding and made it easier for people , especially as designers to align our ideas . The compilation of design preferences images and 3D models gives the designer and client a focal point to discuss their perspectives and explore their ideas regarding the design . The visualization helps simplify the communication process and finding the middle ground for both parties . Even though the project was a success , I still feel like there are more to explore in terms of using the visualization tool to present our ideas . I would like to be much more detailed in my future project ’s presentation , so I can maximize the tool to explore and share more insights . ### Output:

8950

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : As an enthusiast to e - commerce and to understand the dynamics of it , I had to research what is needed to boost sales using a factor that is not well exploited . Selection : I have selected a mind mapping tool which will narrow down the possibilities , and offer a well- established option to pursue that will increase sales as intended . Application : A research has been done using reviews and surveys . The outcome revealed that a high percentage of consumers are very much interested in delivery time . To further investigate this outcome , a specific geographical area was selected to identify the resources needed to answer the question of the time factor in the delivery process . A brainstorming sessions were initiated to review this issue , and the results of those sessions concluded that consumers ’ satisfaction will be at its peak if the concept of same day delivery is applied . The process , workflow , and cost of implementing this concept is under way to test the feasibility of implementation . Insight : The tool has helped identifying a great concept that will be initiated on a small geographical area , and the outcome will be evaluated based on the incremental sales increase and customers ’ satisfaction . Approach : It would have been also adequate to use learning launch , since the concept of online business has been out there for a while , and the drawback and incentives can be detected in less time consuming approach .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : As an enthusiast to e - commerce and to understand the dynamics of it , I had to research what is needed to boost sales using a factor that is not well exploited . Selection : I have selected a mind mapping tool which will narrow down the possibilities , and offer a well- established option to pursue that will increase sales as intended . Application : A research has been done using reviews and surveys . The outcome revealed that a high percentage of consumers are very much interested in delivery time . To further investigate this outcome , a specific geographical area was selected to identify the resources needed to answer the question of the time factor in the delivery process . A brainstorming sessions were initiated to review this issue , and the results of those sessions concluded that consumers ’ satisfaction will be at its peak if the concept of same day delivery is applied . The process , workflow , and cost of implementing this concept is under way to test the feasibility of implementation . Insight : The tool has helped identifying a great concept that will be initiated on a small geographical area , and the outcome will be evaluated based on the incremental sales increase and customers ’ satisfaction . Approach : It would have been also adequate to use learning launch , since the concept of online business has been out there for a while , and the drawback and incentives can be detected in less time consuming approach . ### Output:

9228

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection about Storytelling tool use Challenge and selection I work developing technological solutions with different purposes for the transport sector . One of the major concerns of insurers , emergency agencies and local authorities , mainly in developing countries , is the high road accident rate for motorcyclists , as well as the fatality associated with this type of accidents . In this sense , a highway concessionaire challenged us to propose a solution that would reduce the occurrence of accidents by at least twenty percent on one of the roads that have concessionaires in a South American country . With the knowledge we had of innovation at that time , we considered that the Storytelling tool would be quite useful to make a good characterization of motorcycle riders . Storytelling is a tool that allows to reach a deep knowledge of the objective user , in this case the motorcyclists , through that emotional connection that is generated when we tell our life stories or when others tell us theirs , where we let ourselves be seen spontaneously our essence , what we do ( we say , we see , we hear ) and what we think ; that is , what we are , which is an invaluable source of information in the phase of identifying the origin of a problem . Application During the development of the first phase of the project we had the opportunity to talk in depth with about twenty motorcycle riders of both genders , of different age ranges , various professions , and different accident records . In their life stories , most of them revealed important topics about their motivations and concerns about driving . In their stories , many of them agreed that their greatest concern was the lack of recognition of them in the road context and the insecurity that they were subjected to by criminals who had them as one of their objectives to steal their motorcycle and their belongings . For this reason , many of them justified their way of driving , which sometimes became reckless . Insight & Approach This exercise allowed us to obtain valuable first - hand information on the origin of some unsafe behaviors that triggered the occurrence of road accidents involving motorcyclists . From this information , we were able to carry out quite enriching ideation sessions that , after being duly valued , subsequently consolidated into a proposed solution to be implemented in its early development stage . The Storytelling and the other tools seen in the course are valuable resources that , properly used , potentiate the development of innovative solutions for specific problems . I ca n’t pass up the opportunity to congratulate you for the content of the course , but above all , for your dedication to achieve an understanding of all the concepts .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection about Storytelling tool use Challenge and selection I work developing technological solutions with different purposes for the transport sector . One of the major concerns of insurers , emergency agencies and local authorities , mainly in developing countries , is the high road accident rate for motorcyclists , as well as the fatality associated with this type of accidents . In this sense , a highway concessionaire challenged us to propose a solution that would reduce the occurrence of accidents by at least twenty percent on one of the roads that have concessionaires in a South American country . With the knowledge we had of innovation at that time , we considered that the Storytelling tool would be quite useful to make a good characterization of motorcycle riders . Storytelling is a tool that allows to reach a deep knowledge of the objective user , in this case the motorcyclists , through that emotional connection that is generated when we tell our life stories or when others tell us theirs , where we let ourselves be seen spontaneously our essence , what we do ( we say , we see , we hear ) and what we think ; that is , what we are , which is an invaluable source of information in the phase of identifying the origin of a problem . Application During the development of the first phase of the project we had the opportunity to talk in depth with about twenty motorcycle riders of both genders , of different age ranges , various professions , and different accident records . In their life stories , most of them revealed important topics about their motivations and concerns about driving . In their stories , many of them agreed that their greatest concern was the lack of recognition of them in the road context and the insecurity that they were subjected to by criminals who had them as one of their objectives to steal their motorcycle and their belongings . For this reason , many of them justified their way of driving , which sometimes became reckless . Insight & Approach This exercise allowed us to obtain valuable first - hand information on the origin of some unsafe behaviors that triggered the occurrence of road accidents involving motorcyclists . From this information , we were able to carry out quite enriching ideation sessions that , after being duly valued , subsequently consolidated into a proposed solution to be implemented in its early development stage . The Storytelling and the other tools seen in the course are valuable resources that , properly used , potentiate the development of innovative solutions for specific problems . I ca n’t pass up the opportunity to congratulate you for the content of the course , but above all , for your dedication to achieve an understanding of all the concepts . ### Output:

18885

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

6/27/18 , 8)35 AM Reflection — Learning Launch Page 1 of 2 http://hensley.info/exploreabout.jsp ​Reflection — Learning Launch ​I am member of design team in my current company and we faced interesting task that made a lot of discussions . Our client provides solution for people who have problems with pelvic floor . Recently they produced new version of their product and won RedDot award . Because of that they decided to change web - site of the product in order to increase sales in the online channel . We created two different solutions . The first one is social proofing concept , that provides a lot of information about users , their feedback , testimonials , success stories , publication in press , etc . The second one is product oriented concept , that provides information about product and the solution for customers . So , opinions are different . Which of the concepts will acts best ? ​Our team has already done several design thinking activities , like journey mapping , creating personas , etc . So we are ready to try the learning launch tool . We want to test our ideas with potential target audience . ​For our first learning launch , we focused on the information structure and how properly users understand it . We wanted to see if this amount of information enough for making an order . The problem is that product of our customer is not just a simple fitness tracker or wristband . So , our website has to prove potential users that we know what we are talking about and why we can help to solve the user 's problems . ​We set up a workplace with webcam upfront of the monitor to record emotions from users faces . Launched screencast record from monitor screen to see how users will interact with our designed concepts of customers website . Next , we went through seven workshops with potential users . As a result , we received a document that proves some hypothesis . ​Then we have gone to make some changes to our UI design concepts . We mixed some solutions from both of the concepts to make one better version . ​For our second learning launch , we focused on gaining clarity about our customer 's message to users from the website . This tested our assumption that new information structure works better and users show a whole understanding of the proposed solution . They believe in success stories and likes product description provided by our new concept . ​Challenge ​Selection ​Application ​Insight 6/27/18 , 8)35 AM Reflection — Learning Launch Page 2 of 2 http://hensley.info/exploreabout.jsp ​By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Tests showed us that results were slightly different from what we expected . But they gave us a new vision and we found the solution that works better . So we found new insights from our target audience during learning launch , our team reviewed these insights and incorporated them into next step of launch designs . ​The learning launch seemed the right tool for our stage in the timeline of product creating . We did a lot of previous steps and were ready to test our ideas and review them by the target audience . We found some helpful insights from users and incorporated them into next iteration . Progress made , and we one step closer to complete solution for revealing it into the life . ​Approach

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: http://hensley.info/exploreabout.jsp, http://hensley.info/exploreabout.jsp USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: 6/27/18 , 8)35 AM Reflection — Learning Launch Page 1 of 2 http://hensley.info/exploreabout.jsp ​Reflection — Learning Launch ​I am member of design team in my current company and we faced interesting task that made a lot of discussions . Our client provides solution for people who have problems with pelvic floor . Recently they produced new version of their product and won RedDot award . Because of that they decided to change web - site of the product in order to increase sales in the online channel . We created two different solutions . The first one is social proofing concept , that provides a lot of information about users , their feedback , testimonials , success stories , publication in press , etc . The second one is product oriented concept , that provides information about product and the solution for customers . So , opinions are different . Which of the concepts will acts best ? ​Our team has already done several design thinking activities , like journey mapping , creating personas , etc . So we are ready to try the learning launch tool . We want to test our ideas with potential target audience . ​For our first learning launch , we focused on the information structure and how properly users understand it . We wanted to see if this amount of information enough for making an order . The problem is that product of our customer is not just a simple fitness tracker or wristband . So , our website has to prove potential users that we know what we are talking about and why we can help to solve the user 's problems . ​We set up a workplace with webcam upfront of the monitor to record emotions from users faces . Launched screencast record from monitor screen to see how users will interact with our designed concepts of customers website . Next , we went through seven workshops with potential users . As a result , we received a document that proves some hypothesis . ​Then we have gone to make some changes to our UI design concepts . We mixed some solutions from both of the concepts to make one better version . ​For our second learning launch , we focused on gaining clarity about our customer 's message to users from the website . This tested our assumption that new information structure works better and users show a whole understanding of the proposed solution . They believe in success stories and likes product description provided by our new concept . ​Challenge ​Selection ​Application ​Insight 6/27/18 , 8)35 AM Reflection — Learning Launch Page 2 of 2 http://hensley.info/exploreabout.jsp ​By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Tests showed us that results were slightly different from what we expected . But they gave us a new vision and we found the solution that works better . So we found new insights from our target audience during learning launch , our team reviewed these insights and incorporated them into next step of launch designs . ​The learning launch seemed the right tool for our stage in the timeline of product creating . We did a lot of previous steps and were ready to test our ideas and review them by the target audience . We found some helpful insights from users and incorporated them into next iteration . Progress made , and we one step closer to complete solution for revealing it into the life . ​Approach ### Output:

9358

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Manuela Lucas Reflection – Visualization Challenge I recently graduated from an MBA program specialized in international trade . It seemed a logical step after studying international relations . The outcomes also seemed logical at first : get a job at a company that actually exports . However , there was one tiny mistake in my chain of logical steps : since I was a kid I always wanted to create . No matter where you looked at my childhood memories or my teenage years , I have always felt the need to express myself through creative ways such as garment design , furniture design or writing just to name a few . How could I redirect my career to make it more fulfilling without wasting all those years that I invested on my education ? Selection I try to look situations as opportunities needed to be found rather than problems encountered . That is why I chose visualization : I needed to activate my brain in a way that would allow me to envision different paths for my own future . Visualization is that tool that help us define ideas , feelings -and in this case , aspirations- to help me gain a better understanding of what path I needed to follow in order to meet my dreams with the lessons I had already learnt . Application I decided to draw a horizontal line in a blank page : one side of the line was where I was , and I drew a dot on in saying “ beginning ” , on the opposite side I drew another dot stating : “ My goal : a new beginning ” . On the first side I started to write down all the different skills that I already acquired through the years , and on the other side I wrote all the aspirational skills that I longed to have and the regular activities that I envisioned myself doing every day in a creative job . In the centre of the paper , I wrote a simple question : what kind of possible professional outcomes does international trade lead to ? Surprisingly enough , there was not a single outcome , but a big branch of possible applications where a background in international trade was fare more relevant than just my initial thought of export / import activities . What was even more interesting is the fact that that question provided a connecting bridge between my two opposite dots . Insight The result of the visualization tool was a career focussed on strategy and innovation , for instance , as two professional fields where I can express my creativity while my previous experience in international trade might prove quite handy . It was also very interesting to see what skills of my ideal job failed to connect with the initial skills I already had , since that pointed to the weaknesses my background had and also showed an area for improvement . Through courses such as this one , I am filling the gaps to help me become a better professional in a field that fulfils my creative instinct . Approach Ever since I used the visualization tool , it has also proven to be very useful for the design of my CV . I make the same exercise with the position I am applying to as my goal . What visualization and design thinking to a larger extent has taught me is to analyse a problem , or a question without a clear right / wrong answer , in a wholistic way , so the outcome I present as a solution is far more effective and is making me a happier worker .

EMAIL: ID_NUM: NAME_STUDENT: Manuela Lucas PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Manuela Lucas Reflection – Visualization Challenge I recently graduated from an MBA program specialized in international trade . It seemed a logical step after studying international relations . The outcomes also seemed logical at first : get a job at a company that actually exports . However , there was one tiny mistake in my chain of logical steps : since I was a kid I always wanted to create . No matter where you looked at my childhood memories or my teenage years , I have always felt the need to express myself through creative ways such as garment design , furniture design or writing just to name a few . How could I redirect my career to make it more fulfilling without wasting all those years that I invested on my education ? Selection I try to look situations as opportunities needed to be found rather than problems encountered . That is why I chose visualization : I needed to activate my brain in a way that would allow me to envision different paths for my own future . Visualization is that tool that help us define ideas , feelings -and in this case , aspirations- to help me gain a better understanding of what path I needed to follow in order to meet my dreams with the lessons I had already learnt . Application I decided to draw a horizontal line in a blank page : one side of the line was where I was , and I drew a dot on in saying “ beginning ” , on the opposite side I drew another dot stating : “ My goal : a new beginning ” . On the first side I started to write down all the different skills that I already acquired through the years , and on the other side I wrote all the aspirational skills that I longed to have and the regular activities that I envisioned myself doing every day in a creative job . In the centre of the paper , I wrote a simple question : what kind of possible professional outcomes does international trade lead to ? Surprisingly enough , there was not a single outcome , but a big branch of possible applications where a background in international trade was fare more relevant than just my initial thought of export / import activities . What was even more interesting is the fact that that question provided a connecting bridge between my two opposite dots . Insight The result of the visualization tool was a career focussed on strategy and innovation , for instance , as two professional fields where I can express my creativity while my previous experience in international trade might prove quite handy . It was also very interesting to see what skills of my ideal job failed to connect with the initial skills I already had , since that pointed to the weaknesses my background had and also showed an area for improvement . Through courses such as this one , I am filling the gaps to help me become a better professional in a field that fulfils my creative instinct . Approach Ever since I used the visualization tool , it has also proven to be very useful for the design of my CV . I make the same exercise with the position I am applying to as my goal . What visualization and design thinking to a larger extent has taught me is to analyse a problem , or a question without a clear right / wrong answer , in a wholistic way , so the outcome I present as a solution is far more effective and is making me a happier worker . ### Output:

4040

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection — Mind Mapping Challenge I am a project manager of a nonprofit organization related to technology and my challenge is to lead two interns who are college students to develop a “ R package ” ( R   is a   programming language   and   free   software environment for   statistical computing   and graphics ) about air pollution using the data sensed by our developed sensor module in order to make more people access data easily as well as engage in the project focusing on air pollution and then be willing to do further analysis . In addition , two interns can only work remotely so we wo n’t be able to discuss face to face . It would result in taking more time to communicate and understand each other . According to the goal , we need to develop a variety of functions that meet users ’ need and can inspire them to do further . Therefore , we will focus on trying to uncover what kind of information people are more interested in and can attract more attention . Selection Since we need to find out what kind of functions meets users ’ expectation , we are going to survey and collect a lot of results of interview . Then , analyze them and divide them into different groups based on the similarity . This is just what mind mapping does well . It 's used to look for patterns and insights as well as lead to more creative solutions to my design challenge . Application After having the related information collected from social media and the issues which users are more concerned about through the interview , I sent all the data to the interns and scheduled a video conference so as to explore the patterns and insights together from the information that we collected . At first , I wrote each information on a sticky note independently and showed them through the camera . Next , we spent a lot of time grouping some sticky notes into clusters based on relevance . After many rounds of discussion , we then made sure the certain groups . Finally , we gave each cluster a label that is a theme users are interested in . Insight After applying the mind mapping tool , we can organize lots of collected issues and come up with new idea . Therefore , our team got some themes that users want to know but we do n't anticipate before . Then , based on the themes we can design suitable functions of R package that satisfy users ’ need and inspire them to develop further . This tool makes me think in a creative way and broadly . Furthermore , the more valuable aspect of this tool is bring stakeholders together to share insights and learning that occur while they are working to define the problem . Approach Since I find out that the most value of mind mapping is make everyone who engage in the activity have a deep understanding of what are the problems . Hence , participants can share insights and focus on the proposed problems . Then , we can incorporate these insights into following development . Next time , I would also use the mind mapping tool as a starting point for a series of design thinking activities .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection — Mind Mapping Challenge I am a project manager of a nonprofit organization related to technology and my challenge is to lead two interns who are college students to develop a “ R package ” ( R   is a   programming language   and   free   software environment for   statistical computing   and graphics ) about air pollution using the data sensed by our developed sensor module in order to make more people access data easily as well as engage in the project focusing on air pollution and then be willing to do further analysis . In addition , two interns can only work remotely so we wo n’t be able to discuss face to face . It would result in taking more time to communicate and understand each other . According to the goal , we need to develop a variety of functions that meet users ’ need and can inspire them to do further . Therefore , we will focus on trying to uncover what kind of information people are more interested in and can attract more attention . Selection Since we need to find out what kind of functions meets users ’ expectation , we are going to survey and collect a lot of results of interview . Then , analyze them and divide them into different groups based on the similarity . This is just what mind mapping does well . It 's used to look for patterns and insights as well as lead to more creative solutions to my design challenge . Application After having the related information collected from social media and the issues which users are more concerned about through the interview , I sent all the data to the interns and scheduled a video conference so as to explore the patterns and insights together from the information that we collected . At first , I wrote each information on a sticky note independently and showed them through the camera . Next , we spent a lot of time grouping some sticky notes into clusters based on relevance . After many rounds of discussion , we then made sure the certain groups . Finally , we gave each cluster a label that is a theme users are interested in . Insight After applying the mind mapping tool , we can organize lots of collected issues and come up with new idea . Therefore , our team got some themes that users want to know but we do n't anticipate before . Then , based on the themes we can design suitable functions of R package that satisfy users ’ need and inspire them to develop further . This tool makes me think in a creative way and broadly . Furthermore , the more valuable aspect of this tool is bring stakeholders together to share insights and learning that occur while they are working to define the problem . Approach Since I find out that the most value of mind mapping is make everyone who engage in the activity have a deep understanding of what are the problems . Hence , participants can share insights and focus on the proposed problems . Then , we can incorporate these insights into following development . Next time , I would also use the mind mapping tool as a starting point for a series of design thinking activities . ### Output:

22065

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : The first time I used a Design Thinking ’s tool , without even knowing it , it was in 2013 . I assume a new position as a System ’s Manager at another company from the corporation , as soon as I was presented as the responsible for the user support I got bombed with complains emails and phone calls , all kind of complains from delayed answers , system ’s instability and bad posture from the analyst . I went to the analyst and the have the same complains , the company went through an ERP Implementation and after that everything went bad and the users where very rude with them . I could not understand what the real problem was and therefore , I did not know where I should start working to find the solution , change the whole team was not an option as well as doubling the number of analysts . Selection : As I said , without knowing Design Thinking , I decide to not rush into a solution . I chose the senior analyst from each application team to compile the feedbacks from all the analysts and schedule meetings with the key user and those senior ’s analysts . In these meetings I request the users to write down the biggest problems they have in a priority order . I ask the analysts to explain the biggest problems they had with the new system , that would give the users real picture and they understood that we had a failed implementation and the support had a list of more than 300 issues left by the project team , besides the improvements and stabilization that was done poorly . Application : With this scenario was easier to get the user working with my support team to come up with a plan that includes 1 ) a list of TOP FIVE problems to solve ; 2 ) a stabilization steps including finishing the configuration that was not done and dedicate a team to investigate the perfume issues ; and 3 ) a communication plan that would let the users informed of everything that the support was doing , negotiate system stops for maintenance and renegotiate the TOP FIVE issue ’s list according to the organization current needs if it ’s necessary . Insight : The insight I had was do not jump to conclusions and in some cases try to find the solution without knowing the whole problem and the point of view from everybody involved would not be effective . I could try to act on each single problem that was coming to me and I would never finished the list and I would be taking care only from the users that “ scream more loud ” , my team would be demotivated still without knowing the whole picture the users would keep complaining about the delayed answers from the analysts and be rude when they get pressured by deadlines and bosses . Having all the details and involving the different teams on the planning create the commitment from each part to go after the solution as one team . Approach : What I would do different is involve the Infrastructure team from the beginning because it had their problems too and sometimes was very hard to get an agreement on dates and in the maintenance plans . I would use the same tool but I would research better of the teams and resources that could have any kind of impact on the plans success .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : The first time I used a Design Thinking ’s tool , without even knowing it , it was in 2013 . I assume a new position as a System ’s Manager at another company from the corporation , as soon as I was presented as the responsible for the user support I got bombed with complains emails and phone calls , all kind of complains from delayed answers , system ’s instability and bad posture from the analyst . I went to the analyst and the have the same complains , the company went through an ERP Implementation and after that everything went bad and the users where very rude with them . I could not understand what the real problem was and therefore , I did not know where I should start working to find the solution , change the whole team was not an option as well as doubling the number of analysts . Selection : As I said , without knowing Design Thinking , I decide to not rush into a solution . I chose the senior analyst from each application team to compile the feedbacks from all the analysts and schedule meetings with the key user and those senior ’s analysts . In these meetings I request the users to write down the biggest problems they have in a priority order . I ask the analysts to explain the biggest problems they had with the new system , that would give the users real picture and they understood that we had a failed implementation and the support had a list of more than 300 issues left by the project team , besides the improvements and stabilization that was done poorly . Application : With this scenario was easier to get the user working with my support team to come up with a plan that includes 1 ) a list of TOP FIVE problems to solve ; 2 ) a stabilization steps including finishing the configuration that was not done and dedicate a team to investigate the perfume issues ; and 3 ) a communication plan that would let the users informed of everything that the support was doing , negotiate system stops for maintenance and renegotiate the TOP FIVE issue ’s list according to the organization current needs if it ’s necessary . Insight : The insight I had was do not jump to conclusions and in some cases try to find the solution without knowing the whole problem and the point of view from everybody involved would not be effective . I could try to act on each single problem that was coming to me and I would never finished the list and I would be taking care only from the users that “ scream more loud ” , my team would be demotivated still without knowing the whole picture the users would keep complaining about the delayed answers from the analysts and be rude when they get pressured by deadlines and bosses . Having all the details and involving the different teams on the planning create the commitment from each part to go after the solution as one team . Approach : What I would do different is involve the Infrastructure team from the beginning because it had their problems too and sometimes was very hard to get an agreement on dates and in the maintenance plans . I would use the same tool but I would research better of the teams and resources that could have any kind of impact on the plans success . ### Output:

19003

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping Challenge My organization wants to move from the old traditional form of banking to a more modern way . This new way will enable customers to transact with little or no contact with the bank branches . The project however is to create a banking solution that will capture the customer journey with the bank i.e. ( from Onboarding to transacting with the bank ) , will be completely or almost online . The project team will include members from various department : Customer Experience Management , Business Development , Operations , Change , and Information Technology . We will have to work together to come up with the best User / Customer Friendly application for both our prospective customers and our current . Selection Lots of design thinking tools were used during the project , at the preliminary stage the tool used was mind mapping . to show the visual representation of what each member of the team thinks we can achieve our goal . Application The focus of using the mind mapping tool is to determine what I the app going to do , how It will interact with our customers ( prospective and current ) and how it will affect their customer experience journey . Each member of the team gives a visual representation on a board of what the application should contain , the interface and how the customer will experience it . Insights Using the mind mapping tool , patterns begin to appear from each member of the project team . Each member of the team focused more on their own particular role in the organization , and how the application should be able to perform that role with customer satisfied beyond expectation . Patterns drawn from the map shows customer experience department team members wants the application to be customer centric , they just want the customers to experience more ease of banking though out their stay in the application , to navigate through each module seamlessly . Meanwhile according to the mind map it reveals the operations team members wants the application to be more focused on what type of modules should be in the application which should be able to make the customers perform various types of transactions with the application . Approach With the mind mapping tool revealing various insights and patterns on how the app should look , the mind mapping tool was very important tool in the project because it enabled my team members ( Information Technology ) department to include the revealed insights and patterns drawn from other department team members in our own design thinking process , before we moved to the next stage of the project .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping Challenge My organization wants to move from the old traditional form of banking to a more modern way . This new way will enable customers to transact with little or no contact with the bank branches . The project however is to create a banking solution that will capture the customer journey with the bank i.e. ( from Onboarding to transacting with the bank ) , will be completely or almost online . The project team will include members from various department : Customer Experience Management , Business Development , Operations , Change , and Information Technology . We will have to work together to come up with the best User / Customer Friendly application for both our prospective customers and our current . Selection Lots of design thinking tools were used during the project , at the preliminary stage the tool used was mind mapping . to show the visual representation of what each member of the team thinks we can achieve our goal . Application The focus of using the mind mapping tool is to determine what I the app going to do , how It will interact with our customers ( prospective and current ) and how it will affect their customer experience journey . Each member of the team gives a visual representation on a board of what the application should contain , the interface and how the customer will experience it . Insights Using the mind mapping tool , patterns begin to appear from each member of the project team . Each member of the team focused more on their own particular role in the organization , and how the application should be able to perform that role with customer satisfied beyond expectation . Patterns drawn from the map shows customer experience department team members wants the application to be customer centric , they just want the customers to experience more ease of banking though out their stay in the application , to navigate through each module seamlessly . Meanwhile according to the mind map it reveals the operations team members wants the application to be more focused on what type of modules should be in the application which should be able to make the customers perform various types of transactions with the application . Approach With the mind mapping tool revealing various insights and patterns on how the app should look , the mind mapping tool was very important tool in the project because it enabled my team members ( Information Technology ) department to include the revealed insights and patterns drawn from other department team members in our own design thinking process , before we moved to the next stage of the project . ### Output:

15262

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection on VISUALIZATION Challenge : Our organization has a training course for auditors in timber industry . In timber industry , there are different types of factories : harvesting , sawing , chipping , furniture making , warehouse , etc … With different operations , the set up in the factories and warehouses are different and hence , the risks , which depends on critical points of control , also varies . What we need after the training is that the trainees have to understand different operations , and then identify the critical points of control and find the risks . We must find the most efficient way to provide those knowledges to people with different background . Selection : We decided to use Visualization tool in order to create a shared understanding and imagination of different operations . We imagined that if we just use words to explain this part , different trainees would think and imagine differently . So using pictures / drawing , it would be easier for the trainees to understand and imagine . We also have trainees from different background , so we would ask the collaboration and contribution from all of them to develop the most accurate visual of different operations . Application : So with the application , we ask the trainees to draw the map of an timber processing enterprise from input to output , and identify the critical points of control that they know or they are working in on a piece of A4 paper . To make sure that we cover the most types of operation as possible , we have a small discussion at the beginning for the trainees to assign / choose which one they would like to draw . After the individual working time , the class get together , each person presents their picture to the whole group . The group then have the opportunity to discuss , share their insights and add / revise the details of each drawing . Insight : With the exercise , the trainees have a big picture of all the operations / processes that they will work with in their job . It is really interesting to engage different people with diverse range of experiences in the process of co - creating the pictures . Through the visual creating process , each participant gains their knowledge , not only from the instructor , but also from other learners in the class . The main valuable aspect of this exercise is the shared insights and shared learning process . The tool not only makes it easy for a diverse group people to imagine and remember the details , but also create the opportunity for the participants to share their perspectives and develop insights into the topic . From the drawings , the participants then can easily dig down to further details in the whole process of timber manufacturing , i.e. the associated risks , and then risk mitigation measures . It is also useful for the development of management plan for the factory . Approach : After the process , we are thinking of doing it a bit differently , for example : doing in group , and ask the participants to prepare some photographs before the course , and see if the exercise can be more interesting and effective . With bigger group of participants , maybe group work would be better and easier to manage within a limited time . Also , with real pictures of the operations , it would be easier for the participants to visualize and understand .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection on VISUALIZATION Challenge : Our organization has a training course for auditors in timber industry . In timber industry , there are different types of factories : harvesting , sawing , chipping , furniture making , warehouse , etc … With different operations , the set up in the factories and warehouses are different and hence , the risks , which depends on critical points of control , also varies . What we need after the training is that the trainees have to understand different operations , and then identify the critical points of control and find the risks . We must find the most efficient way to provide those knowledges to people with different background . Selection : We decided to use Visualization tool in order to create a shared understanding and imagination of different operations . We imagined that if we just use words to explain this part , different trainees would think and imagine differently . So using pictures / drawing , it would be easier for the trainees to understand and imagine . We also have trainees from different background , so we would ask the collaboration and contribution from all of them to develop the most accurate visual of different operations . Application : So with the application , we ask the trainees to draw the map of an timber processing enterprise from input to output , and identify the critical points of control that they know or they are working in on a piece of A4 paper . To make sure that we cover the most types of operation as possible , we have a small discussion at the beginning for the trainees to assign / choose which one they would like to draw . After the individual working time , the class get together , each person presents their picture to the whole group . The group then have the opportunity to discuss , share their insights and add / revise the details of each drawing . Insight : With the exercise , the trainees have a big picture of all the operations / processes that they will work with in their job . It is really interesting to engage different people with diverse range of experiences in the process of co - creating the pictures . Through the visual creating process , each participant gains their knowledge , not only from the instructor , but also from other learners in the class . The main valuable aspect of this exercise is the shared insights and shared learning process . The tool not only makes it easy for a diverse group people to imagine and remember the details , but also create the opportunity for the participants to share their perspectives and develop insights into the topic . From the drawings , the participants then can easily dig down to further details in the whole process of timber manufacturing , i.e. the associated risks , and then risk mitigation measures . It is also useful for the development of management plan for the factory . Approach : After the process , we are thinking of doing it a bit differently , for example : doing in group , and ask the participants to prepare some photographs before the course , and see if the exercise can be more interesting and effective . With bigger group of participants , maybe group work would be better and easier to manage within a limited time . Also , with real pictures of the operations , it would be easier for the participants to visualize and understand . ### Output:

22099

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping Challenge I am an engineering student and due to covid 19 pandemic I was completing my graduation from home . My father is a shop owner and I occasionally help him in running it whenever I get the time from my studies . Covid 19 pandemic impacted on our shop business to due to lockdown restrictions all over the country our sales fell down by huge numbers . Since the shop was allowed to open for few hours during the day and had to be remain closed on weekends the sales were minimal , But the real challenge came after the lockdown was over . After lockdown sales increased a little but hey were not same as before . To overcome this problematic situation , I made various case reports on how I can help in increasing the sales by finding out the reasons behind why customers were not coming to shop and what approaches to use to get back on track after hard times . Selection I along with my father discussed the repercussions of covid and how it has impacted on consumers , then I gone through various thinking process to find optimal approach to talk to customers and gather data to get results on how the sales were impacted and reasons behind so much customers not buying from our shop . Mind mapping is the greatest tool of design thinking which can be used to collect data and gather insights which might be missed in normal thinking processes . Application I started with a single idea which was finding insights on local customers by mapping their daily needs and activities to gather insight in their lives about how they spent money on general household items . I asked customers who coming to our shop to put a sticky note on the chart which was Infront of shop telling what they like about our shop and what they except from us in terms of quality , quantity of products , our customer relationships . I also floated online forms asking customers two things about our shop what makes us different from other shops and how would they rate us in terms of our marketing experience . We used different colour notes for different level of ratings and user experience . We collected data at the end of each day and start making clusters with help of customers like how we can improve section , what we do best , ratings of our services . Insight The first insight we found that people were concerned for their safety in the pandemic times so they were more likely to order online things if necessary or buy things in less quantity because of financial problems everyone was facing due to lockdowns and economic slowdown . The second insight was those timings of shop opening were not very compatible with customers as there were restrictions on allowed movement people had to do all their works in that time on because of that they were getting late and not able to reach shop on time . Approach The Approach we used was simple we first asked customers to text their grocery list to us and tell us about the timing when they will come to get their products . We packed their orders in advanced which saved time and customers have n’t had to wait to get their groceries which resolved the issue of time management in restrictions of movement after lockdown . We increased our marketing by giving customers free printed masks with our shops logo to encourage people to wear masks and also it acted as advertisement or our shop . We also allowed customers a two days relief period in which customers were given their orders on time and the needy ones were given offer to pay the bills in two time period . Customers were given option of the orders were greater than a certain amount then they were given offer to pay in two instalments within the time period through online transaction . For our safety and customers protections we installed plastic sheets to protection against the virus and customers were instructed to wear masks and sanitize them at the entry of shop . This mind mapping tool allowed us to find analysis of our customer needs and offer a strategic solution to a problem using design thinking innovation .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping Challenge I am an engineering student and due to covid 19 pandemic I was completing my graduation from home . My father is a shop owner and I occasionally help him in running it whenever I get the time from my studies . Covid 19 pandemic impacted on our shop business to due to lockdown restrictions all over the country our sales fell down by huge numbers . Since the shop was allowed to open for few hours during the day and had to be remain closed on weekends the sales were minimal , But the real challenge came after the lockdown was over . After lockdown sales increased a little but hey were not same as before . To overcome this problematic situation , I made various case reports on how I can help in increasing the sales by finding out the reasons behind why customers were not coming to shop and what approaches to use to get back on track after hard times . Selection I along with my father discussed the repercussions of covid and how it has impacted on consumers , then I gone through various thinking process to find optimal approach to talk to customers and gather data to get results on how the sales were impacted and reasons behind so much customers not buying from our shop . Mind mapping is the greatest tool of design thinking which can be used to collect data and gather insights which might be missed in normal thinking processes . Application I started with a single idea which was finding insights on local customers by mapping their daily needs and activities to gather insight in their lives about how they spent money on general household items . I asked customers who coming to our shop to put a sticky note on the chart which was Infront of shop telling what they like about our shop and what they except from us in terms of quality , quantity of products , our customer relationships . I also floated online forms asking customers two things about our shop what makes us different from other shops and how would they rate us in terms of our marketing experience . We used different colour notes for different level of ratings and user experience . We collected data at the end of each day and start making clusters with help of customers like how we can improve section , what we do best , ratings of our services . Insight The first insight we found that people were concerned for their safety in the pandemic times so they were more likely to order online things if necessary or buy things in less quantity because of financial problems everyone was facing due to lockdowns and economic slowdown . The second insight was those timings of shop opening were not very compatible with customers as there were restrictions on allowed movement people had to do all their works in that time on because of that they were getting late and not able to reach shop on time . Approach The Approach we used was simple we first asked customers to text their grocery list to us and tell us about the timing when they will come to get their products . We packed their orders in advanced which saved time and customers have n’t had to wait to get their groceries which resolved the issue of time management in restrictions of movement after lockdown . We increased our marketing by giving customers free printed masks with our shops logo to encourage people to wear masks and also it acted as advertisement or our shop . We also allowed customers a two days relief period in which customers were given their orders on time and the needy ones were given offer to pay the bills in two time period . Customers were given option of the orders were greater than a certain amount then they were given offer to pay in two instalments within the time period through online transaction . For our safety and customers protections we installed plastic sheets to protection against the virus and customers were instructed to wear masks and sanitize them at the entry of shop . This mind mapping tool allowed us to find analysis of our customer needs and offer a strategic solution to a problem using design thinking innovation . ### Output:

9813

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Storytelling Challenge & Selection In my job as a customer success associate , we encourage our clients to share with us their pain points so that we can recommend them better solutions using our platform . We offer business solutions to help our corporate and medium scale enterprise clients monitor their team 's productivity level . One of our challenges is to get our clients to tell us their stories and share what they honestly think went wrong or right about their existing process . I want to use the storytelling design thinking tool because it is one of the most appropriate for these scenarios . Besides , our team is already using it unknowingly , making greater sense to apply it officially on my job . Application Before presenting our services to our clients , our team usually makes a short pitch or story about how powerful our tool is . This sales pitch is just the first meeting out of a series of meetings that will dot our client 's entire customer journey with us . After the sales pitch , we let our clients walk us through their pain points . We have forms that they need to fill to submit their organizational pain points . We also use sticky notes sometimes for this activity . After we have collated all their pain points , we asked them for some clarification about the inputs they 've submitted , and that 's where we let them start telling their story . Hearing their pain points coming directly from them makes it easier for us to understand and empathize . Insight & Approach We 've been using this process every time we had these meetings . The goal is to have the client talk and share their stories . After they 've shared their stories , that 's when we start showing the functions and features of our platform that can help them with their needs , making it more relatable and tailor - fit . I was just thinking that since we are using sticky notes sometimes , to improve our process further , we can also use the mind mapping design thinking tool . We can have our clients group similar concerns and let them debate over it . Allowing it a more interactive and immersive activity and though - sharing process .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Storytelling Challenge & Selection In my job as a customer success associate , we encourage our clients to share with us their pain points so that we can recommend them better solutions using our platform . We offer business solutions to help our corporate and medium scale enterprise clients monitor their team 's productivity level . One of our challenges is to get our clients to tell us their stories and share what they honestly think went wrong or right about their existing process . I want to use the storytelling design thinking tool because it is one of the most appropriate for these scenarios . Besides , our team is already using it unknowingly , making greater sense to apply it officially on my job . Application Before presenting our services to our clients , our team usually makes a short pitch or story about how powerful our tool is . This sales pitch is just the first meeting out of a series of meetings that will dot our client 's entire customer journey with us . After the sales pitch , we let our clients walk us through their pain points . We have forms that they need to fill to submit their organizational pain points . We also use sticky notes sometimes for this activity . After we have collated all their pain points , we asked them for some clarification about the inputs they 've submitted , and that 's where we let them start telling their story . Hearing their pain points coming directly from them makes it easier for us to understand and empathize . Insight & Approach We 've been using this process every time we had these meetings . The goal is to have the client talk and share their stories . After they 've shared their stories , that 's when we start showing the functions and features of our platform that can help them with their needs , making it more relatable and tailor - fit . I was just thinking that since we are using sticky notes sometimes , to improve our process further , we can also use the mind mapping design thinking tool . We can have our clients group similar concerns and let them debate over it . Allowing it a more interactive and immersive activity and though - sharing process . ### Output:

12855

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

CHALLENGE I am a Master ’s student in the field of Human - Computer Interaction and my interests encompass everything that is useful , usable and innovative . I firmly believe that innovation means solving people ’s problems and as such , innovation is truly a topic dear to my heart ; this is the reason for which I often participate in open innovation challenges . I recently took part in an interesting one ; I was working with a multidisciplinary team towards the definition of a new product or service that could help a multiservice reality in Northern Italy insert itself into a new field . The mission of the company is that of promoting the socio - economic and environmental development of the territory in which they historically operate through the enhancement of the services in the field of energy . Courage , coherence , and respect are the starting points from which the drive towards innovation and proactivity stems , always with an eye on sustainability . We were asked to identify the new field into which the company could insert itself , always keeping their aforementioned mission and vision as a reference point . Hence , our Smart Hospitality Service was proposed , which envisages an entire ecosystem dedicated to the Hospitality industry ( a thriving one in the specific region of interest ) that aims at offering an innovative and sustainable experience of consumption . The real challenge , though , was properly and thoroughly communicating this new service proposal ( we designed the entire service blueprint and business plan ) to a very down - to - earth and historically unchanged reality . My team and I feared that our innovative service idea would not be understood , especially considering the time limitation given by the short presentation pitch that we were allowed . Thus , our final challenge was not only finding and defining a new journey for such a deep - rooted reality but being able to convey the real value of our proposition in a really short pitch . SELECTION As I previously mentioned I believe that the true value of innovation lies in what it can bring to people ’s lives . The reason for which , our communication wanted to focus on our service ’s value proposition for the people , the final consumers of our proposal . Considering this premise , my humanistic background came to help and I proposed to my team the use of storytelling as a way to pitch our idea as well as to present the findings of our background research and our customer validation . Given the human - centered perspective we had adopted in the design of our service and in the validation of our idea , it seemed obvious that narration was the best way to go . The stories we heard about , the voices we interviewed , the people we talked with deserved to be represented ; they all deserved to be put in the spotlight as they were front and center all throughout our design process . Furthermore , creating a narration captures people ’s attention and helps empathizing with the people , the final customer , thus helping focus some of the more valuable aspects of the whole project – which , given the very short time at our disposal , was necessary . APPLICATION We used storytelling as a tool to deconstruct , reconstruct , and highlight insights found during our three- months work . Firstly , our human - centered perspective and the adoption of qualitative research methodologies guided us in the definition of customers ’ personas . Personas are a design tool to facilitate target analysis and are usually developed around people ’s archetypes . What makes personas effective tools , though , is the narration . Personas work because they support storytelling , they help create scenarios and give meaning to actions and tasks ( e.g. they help explaining people ’s rationale behind the adoption of a specific product and/or service , they support the value proposition by underlining how a product and/or service work in favor of the person to which they are aimed by relieving their pain points ) . Secondly , we designed two different customer journeys to outline the final service ’s delivery : one for our primary customers , i.e. the hotels , and one for our secondary customers and final users , the hotels ’ guests . Again , personas and scenarios , as well as customer journeys , are simply tools – powerful ones , sure , but still tools ; what made it possible for us to communicate their content so effectively was the narrative approach we undertook to present them . Personas and journeys , without a scenario , a narration to support them , risk to become just blank canvas to simply fill out with information . Our narration weaved together into a comprehensive story the service experience for both our targets in the most holistic way possible , from the awareness of the new product to the retention of the brand we intended to create . Furthermore , our narrative approach was mostly supported by a visual attitude ; everything was presented through images , videos ( we transformed our story in a very emotion provoking spot ) or mid - fidelity prototypes . INSIGHT First and foremost , what storytelling , especially visually implemented , was able to help us with was empathy . The company that presented us with our challenge could really get to know the people we were working for and with during the design of our innovative service , and in doing so they were able to gain insights and a deep understanding of our service ’s value proposition . Narration creates a shared symbolism , a shared language and thus , reciprocal understanding ; between the service designers and the people , between the company and their business unit and the people , between us , the service designers , and the company . I honestly believe that without storytelling we would not have been able to communicate all the details of our idea in that small frame of time and with so much efficacy . I feel like the spark of recognition of shared feelings and experiences I was able to notice in the CEO ’s eyes while he was watching our spot ( i.e. our users ’ stories , narrated ) would have not been there if we were just to describe our qualitative research findings to him . Ultimately , I also feel that our human - centered approach , our advocacy for users and customers , our narrative aptitude , were very impactful factors on the result of our challenge : we won . APPROACH Ultimately , I do n’t think I would change our choice of using storytelling to pitch our service blueprint and our value proposition . Telling a story , narrating our research insights , as well as how our new service implementation would fit into that narration , really helped me and my team get our point across . Storytelling , and partly visualization , were definitely helpful and the right tools to use in that specific occasion .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: CHALLENGE I am a Master ’s student in the field of Human - Computer Interaction and my interests encompass everything that is useful , usable and innovative . I firmly believe that innovation means solving people ’s problems and as such , innovation is truly a topic dear to my heart ; this is the reason for which I often participate in open innovation challenges . I recently took part in an interesting one ; I was working with a multidisciplinary team towards the definition of a new product or service that could help a multiservice reality in Northern Italy insert itself into a new field . The mission of the company is that of promoting the socio - economic and environmental development of the territory in which they historically operate through the enhancement of the services in the field of energy . Courage , coherence , and respect are the starting points from which the drive towards innovation and proactivity stems , always with an eye on sustainability . We were asked to identify the new field into which the company could insert itself , always keeping their aforementioned mission and vision as a reference point . Hence , our Smart Hospitality Service was proposed , which envisages an entire ecosystem dedicated to the Hospitality industry ( a thriving one in the specific region of interest ) that aims at offering an innovative and sustainable experience of consumption . The real challenge , though , was properly and thoroughly communicating this new service proposal ( we designed the entire service blueprint and business plan ) to a very down - to - earth and historically unchanged reality . My team and I feared that our innovative service idea would not be understood , especially considering the time limitation given by the short presentation pitch that we were allowed . Thus , our final challenge was not only finding and defining a new journey for such a deep - rooted reality but being able to convey the real value of our proposition in a really short pitch . SELECTION As I previously mentioned I believe that the true value of innovation lies in what it can bring to people ’s lives . The reason for which , our communication wanted to focus on our service ’s value proposition for the people , the final consumers of our proposal . Considering this premise , my humanistic background came to help and I proposed to my team the use of storytelling as a way to pitch our idea as well as to present the findings of our background research and our customer validation . Given the human - centered perspective we had adopted in the design of our service and in the validation of our idea , it seemed obvious that narration was the best way to go . The stories we heard about , the voices we interviewed , the people we talked with deserved to be represented ; they all deserved to be put in the spotlight as they were front and center all throughout our design process . Furthermore , creating a narration captures people ’s attention and helps empathizing with the people , the final customer , thus helping focus some of the more valuable aspects of the whole project – which , given the very short time at our disposal , was necessary . APPLICATION We used storytelling as a tool to deconstruct , reconstruct , and highlight insights found during our three- months work . Firstly , our human - centered perspective and the adoption of qualitative research methodologies guided us in the definition of customers ’ personas . Personas are a design tool to facilitate target analysis and are usually developed around people ’s archetypes . What makes personas effective tools , though , is the narration . Personas work because they support storytelling , they help create scenarios and give meaning to actions and tasks ( e.g. they help explaining people ’s rationale behind the adoption of a specific product and/or service , they support the value proposition by underlining how a product and/or service work in favor of the person to which they are aimed by relieving their pain points ) . Secondly , we designed two different customer journeys to outline the final service ’s delivery : one for our primary customers , i.e. the hotels , and one for our secondary customers and final users , the hotels ’ guests . Again , personas and scenarios , as well as customer journeys , are simply tools – powerful ones , sure , but still tools ; what made it possible for us to communicate their content so effectively was the narrative approach we undertook to present them . Personas and journeys , without a scenario , a narration to support them , risk to become just blank canvas to simply fill out with information . Our narration weaved together into a comprehensive story the service experience for both our targets in the most holistic way possible , from the awareness of the new product to the retention of the brand we intended to create . Furthermore , our narrative approach was mostly supported by a visual attitude ; everything was presented through images , videos ( we transformed our story in a very emotion provoking spot ) or mid - fidelity prototypes . INSIGHT First and foremost , what storytelling , especially visually implemented , was able to help us with was empathy . The company that presented us with our challenge could really get to know the people we were working for and with during the design of our innovative service , and in doing so they were able to gain insights and a deep understanding of our service ’s value proposition . Narration creates a shared symbolism , a shared language and thus , reciprocal understanding ; between the service designers and the people , between the company and their business unit and the people , between us , the service designers , and the company . I honestly believe that without storytelling we would not have been able to communicate all the details of our idea in that small frame of time and with so much efficacy . I feel like the spark of recognition of shared feelings and experiences I was able to notice in the CEO ’s eyes while he was watching our spot ( i.e. our users ’ stories , narrated ) would have not been there if we were just to describe our qualitative research findings to him . Ultimately , I also feel that our human - centered approach , our advocacy for users and customers , our narrative aptitude , were very impactful factors on the result of our challenge : we won . APPROACH Ultimately , I do n’t think I would change our choice of using storytelling to pitch our service blueprint and our value proposition . Telling a story , narrating our research insights , as well as how our new service implementation would fit into that narration , really helped me and my team get our point across . Storytelling , and partly visualization , were definitely helpful and the right tools to use in that specific occasion . ### Output:

17138

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

1 | P a g e Reflection|Storytelling Challenge : A designer friend had just launched a high end couture boutique in Dubai and even though the outlet was opened in a posh mall , the sales were very low . His target audience was the posh class of Dubai . The materials he used in their garments were luxurious and the outfits and gowns were fashionable and the price was high enough to bring allure to his dresses . However , he was gaining little to no attention . He did not understand what he was missing out on , he did advertisement in fashion magazines , had an online presence and the customers were welcome to come into his boutique and checkout his merchandise but nothing seem to have worked . Selection : It was my friend ’s first venture and was inexperienced to run a business himself . He asked me for help as he needed someone to look at things from a different perspective and we stated to look at other luxury items his clientele usually buys . This research included possessions and accessories like watches , cars , guns , beverages etc . we found out that the brands that his target audience appreciated did n’t offer just high quality and class but a heritage as well . They had a legacy that people were happy to pay a premium for . Take watches for an example , a digital Casio is lighter , more accurate and cheaper than high end mechanical watches . It is by all means a better watch . But people are willing to pay a much much greater amount of money for a Patek Philippe to be part of the 181 years of heritage . And these brands made sure that people knew their story , it is like it is part of their product . So I decided to tell my friend ’s story . His family has been in the fashion industry of Pakistan for three generations and have deep roots but the people of Dubai did not know and we decided to change that . Application : I decided to apply this method by mostly text . I wrote the “ Designer ’s Story ” and we linked every single one of his dresses to it . I wrote his inspiration behind each dress to show why he picked the colors that he chose and the cuts he draped . I wrote how he was the third generation in the business , effectively giving him a century of history . We added all this text on his website and published them in high end fashion journalism . We even made booklets and each customer was handed one when they were greeted into the shop . We made sure that he audience understood that they were not just paying for the materials and the craftsmanship but rather to be a part of this tradition and intermixing of cultures that he had so gracefully brought . Insight : We found out that knowing about the history put the audience at ease . They found comfort and pride in being part of a history , something they felt to be larger than themselves . The deeper the history , the more comfortable people were in paying the premium as it gave the designer this allure and feeling of exclusiveness . We felt that this history can be attached to almost any item and it would sell . Basically , quality is what brands offer but is not exactly what makes a brand . It is a story , an emotional response 2 | P a g e and a need to relate that forms a brand . Also people tend to appreciate foreign historically related products than locally historically related products as it adds a feel of sophistication and culture . Approach : I would try to use storytelling through visual aid . Although text is a really good way to communicate but not everyone has the time to read . It is much easier to grip attention and transfer emotion using visual aid then using writing . However , from what I ’ve learnt in the course the method that I have to use will be determined from the new data that I get after the experiments .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: 1 | P a g e Reflection|Storytelling Challenge : A designer friend had just launched a high end couture boutique in Dubai and even though the outlet was opened in a posh mall , the sales were very low . His target audience was the posh class of Dubai . The materials he used in their garments were luxurious and the outfits and gowns were fashionable and the price was high enough to bring allure to his dresses . However , he was gaining little to no attention . He did not understand what he was missing out on , he did advertisement in fashion magazines , had an online presence and the customers were welcome to come into his boutique and checkout his merchandise but nothing seem to have worked . Selection : It was my friend ’s first venture and was inexperienced to run a business himself . He asked me for help as he needed someone to look at things from a different perspective and we stated to look at other luxury items his clientele usually buys . This research included possessions and accessories like watches , cars , guns , beverages etc . we found out that the brands that his target audience appreciated did n’t offer just high quality and class but a heritage as well . They had a legacy that people were happy to pay a premium for . Take watches for an example , a digital Casio is lighter , more accurate and cheaper than high end mechanical watches . It is by all means a better watch . But people are willing to pay a much much greater amount of money for a Patek Philippe to be part of the 181 years of heritage . And these brands made sure that people knew their story , it is like it is part of their product . So I decided to tell my friend ’s story . His family has been in the fashion industry of Pakistan for three generations and have deep roots but the people of Dubai did not know and we decided to change that . Application : I decided to apply this method by mostly text . I wrote the “ Designer ’s Story ” and we linked every single one of his dresses to it . I wrote his inspiration behind each dress to show why he picked the colors that he chose and the cuts he draped . I wrote how he was the third generation in the business , effectively giving him a century of history . We added all this text on his website and published them in high end fashion journalism . We even made booklets and each customer was handed one when they were greeted into the shop . We made sure that he audience understood that they were not just paying for the materials and the craftsmanship but rather to be a part of this tradition and intermixing of cultures that he had so gracefully brought . Insight : We found out that knowing about the history put the audience at ease . They found comfort and pride in being part of a history , something they felt to be larger than themselves . The deeper the history , the more comfortable people were in paying the premium as it gave the designer this allure and feeling of exclusiveness . We felt that this history can be attached to almost any item and it would sell . Basically , quality is what brands offer but is not exactly what makes a brand . It is a story , an emotional response 2 | P a g e and a need to relate that forms a brand . Also people tend to appreciate foreign historically related products than locally historically related products as it adds a feel of sophistication and culture . Approach : I would try to use storytelling through visual aid . Although text is a really good way to communicate but not everyone has the time to read . It is much easier to grip attention and transfer emotion using visual aid then using writing . However , from what I ’ve learnt in the course the method that I have to use will be determined from the new data that I get after the experiments . ### Output:

17428

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation – Assignment Challenge & Selection I work as a management consultant in healthcare , and a large portion of my work focuses on helping organisations and healthcare providers identify related to the redesign of care pathways in order to deliver financial and operational improvements as well as improving quality of care delivered and patient experience . Early in my career , our I was taught to take a strongly analytical approach . We would analyse activity data , look for internal variation between providers ( e.g. length of stay variation of discharged patients between doctors ) and push the design and problem solving back onto the providers to solve . While incorporating the feedback of the clinicians is and will always been essential , it often led to combative relationships and took too long to design and implement effective solutions based on our project timelines . On the specific project I will be referencing , we took a different approach . We sought to use visualisation to help redesign the patient journey through drawings , flow charts , and diagrams developed in a collaborative manner through working sessions with members of the staff ( and patients ) from all levels ( from front line nurses to Executive Vice Presidents . Our goal to was redesign the patient pathway through the internal medicine service , but changing the team structures , escalation protocols , admission and discharge processes . This was no small undertaking and was so multidimensional , touching the working lives of so many stakeholders , that it needed an approach that would generate enthusiasm and buy - in in a way that allowed all members to visualise how the future state would impact them in a positive manner . Application Healthcare can be tricky given the high stakes nature of making changes , and consequently , it is imperative to get the buy - in of everyone possible in order for changes to be made in a safe and enthusiastic manner . We used three workshops focused on various components of the patient pathway : admission , the stay in hospital , and discharge ( with overlapping components ) . Rather than focusing strictly on data tables , graphs and charts , we used a highly visual approach to help every member visualise the current state and potential future states . We mapped out the patient journey using post - it notes , process maps for staff at all levels , diagrams depicting relevant patient areas ( e.g. the emergency department , the inpatient ward ) and how they might be restructured to achieve the ultimate goal of reducing length of stay , decreasing costs , and improving patient experience . Visualising it in this way helped to garner significant feedback and involvement in the sessions to identify the pros , cons , challenges of the current state and led to great input that helped informed the ultimate solution ( that was delivered with great enthusiasm and success ) . Insight and Approach One of the key insights gleaned in the work when we visualised the processes from the perspective of various stakeholder groups ( e.g. doctors , nurses , porters , cleaners ) was that everyone had a distinct perception that was ultimately identified as a cause for communication breakdowns that are so common in the hospital environment . By visualising everything from the patient ’s journey in the emergency department , to the process map of contacting porters to help move patients from the emergency department to the inpatient ward we were able to achieve a resounding consensus that would not otherwise have been achievable ( in our traditional way of relying mostly on analytics and disparate conversations ) . While we ended up using analytics to help predict the impacts of the agreed upon model on operational and financial metrics , we found visualising ( and to a degree , storytelling ) a far better introduction and base on which the project was delivered . This project truly helped convert me into a believer of design thinking . The use of visualisation to guide working sessions allowed me and my colleagues to develop a much greater understanding of the patient and the healthcare workers for whom this could ultimately be a matter of life and death or at the very least drastically impact their perceptions of their stay as a patient or their professional life . Conclusion This project helped me to understand the power of visualisation in delivering workshops aimed at developing new processes and pathways . I have subsequently used it to great effect in subsequent projects and I will never go back .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation – Assignment Challenge & Selection I work as a management consultant in healthcare , and a large portion of my work focuses on helping organisations and healthcare providers identify related to the redesign of care pathways in order to deliver financial and operational improvements as well as improving quality of care delivered and patient experience . Early in my career , our I was taught to take a strongly analytical approach . We would analyse activity data , look for internal variation between providers ( e.g. length of stay variation of discharged patients between doctors ) and push the design and problem solving back onto the providers to solve . While incorporating the feedback of the clinicians is and will always been essential , it often led to combative relationships and took too long to design and implement effective solutions based on our project timelines . On the specific project I will be referencing , we took a different approach . We sought to use visualisation to help redesign the patient journey through drawings , flow charts , and diagrams developed in a collaborative manner through working sessions with members of the staff ( and patients ) from all levels ( from front line nurses to Executive Vice Presidents . Our goal to was redesign the patient pathway through the internal medicine service , but changing the team structures , escalation protocols , admission and discharge processes . This was no small undertaking and was so multidimensional , touching the working lives of so many stakeholders , that it needed an approach that would generate enthusiasm and buy - in in a way that allowed all members to visualise how the future state would impact them in a positive manner . Application Healthcare can be tricky given the high stakes nature of making changes , and consequently , it is imperative to get the buy - in of everyone possible in order for changes to be made in a safe and enthusiastic manner . We used three workshops focused on various components of the patient pathway : admission , the stay in hospital , and discharge ( with overlapping components ) . Rather than focusing strictly on data tables , graphs and charts , we used a highly visual approach to help every member visualise the current state and potential future states . We mapped out the patient journey using post - it notes , process maps for staff at all levels , diagrams depicting relevant patient areas ( e.g. the emergency department , the inpatient ward ) and how they might be restructured to achieve the ultimate goal of reducing length of stay , decreasing costs , and improving patient experience . Visualising it in this way helped to garner significant feedback and involvement in the sessions to identify the pros , cons , challenges of the current state and led to great input that helped informed the ultimate solution ( that was delivered with great enthusiasm and success ) . Insight and Approach One of the key insights gleaned in the work when we visualised the processes from the perspective of various stakeholder groups ( e.g. doctors , nurses , porters , cleaners ) was that everyone had a distinct perception that was ultimately identified as a cause for communication breakdowns that are so common in the hospital environment . By visualising everything from the patient ’s journey in the emergency department , to the process map of contacting porters to help move patients from the emergency department to the inpatient ward we were able to achieve a resounding consensus that would not otherwise have been achievable ( in our traditional way of relying mostly on analytics and disparate conversations ) . While we ended up using analytics to help predict the impacts of the agreed upon model on operational and financial metrics , we found visualising ( and to a degree , storytelling ) a far better introduction and base on which the project was delivered . This project truly helped convert me into a believer of design thinking . The use of visualisation to guide working sessions allowed me and my colleagues to develop a much greater understanding of the patient and the healthcare workers for whom this could ultimately be a matter of life and death or at the very least drastically impact their perceptions of their stay as a patient or their professional life . Conclusion This project helped me to understand the power of visualisation in delivering workshops aimed at developing new processes and pathways . I have subsequently used it to great effect in subsequent projects and I will never go back . ### Output:

16010

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Collecting Sponsorship by Using Learning Launch Challenge and Selection I , Md Shamim , am an executive of workshop and event management department of Strategyzer AG which a non - profit organization . Our department ’s main work is to arrange seminar on skill development and host a grand carnival every year . But arranging carnival is not easy task . Every year we had to do a lot of work and plan to get sponsorship as it is our main source money . So , we hit a plan to set up an experimental workshop for upcoming carnival and that is why we took learning launch tool to use to design . Application First , we launch an online quiz contest to attract audience that we need most to make a successful carnival . Basically , we targeted students as we work for students ’ skill development . So , we advertise this online event on social media like facebook and got a very high appointment . Our main goal was to attract investors for acknowledging our social activities and that was going as our assumption . But we did not stop there . For our second learning launch , we had some fund left after arranging previous carnival and seminars and with that we conduct a workshop on IELTS Higher Study ; 2 months before carnival . In this workshop , we got a worthy number of students and we invite our pre - targeted investor to come on this workshop to give space to talk about corporate world and its responsibilities as well . After the workshop almost every investor which we have targeted was very interested to give us sponsorship within 3 weeks . Insight and Approach Implementing learning launch tool , we were able to identify our investors and our demands as well and design launch helped us to raise our fund quickly . Our team already have gone through to learning experiment we are still trying to make another new design model which will be more precise but our team needs to review previous learning launch experiment well .

EMAIL: ID_NUM: NAME_STUDENT: Md Shamim PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Collecting Sponsorship by Using Learning Launch Challenge and Selection I , Md Shamim , am an executive of workshop and event management department of Strategyzer AG which a non - profit organization . Our department ’s main work is to arrange seminar on skill development and host a grand carnival every year . But arranging carnival is not easy task . Every year we had to do a lot of work and plan to get sponsorship as it is our main source money . So , we hit a plan to set up an experimental workshop for upcoming carnival and that is why we took learning launch tool to use to design . Application First , we launch an online quiz contest to attract audience that we need most to make a successful carnival . Basically , we targeted students as we work for students ’ skill development . So , we advertise this online event on social media like facebook and got a very high appointment . Our main goal was to attract investors for acknowledging our social activities and that was going as our assumption . But we did not stop there . For our second learning launch , we had some fund left after arranging previous carnival and seminars and with that we conduct a workshop on IELTS Higher Study ; 2 months before carnival . In this workshop , we got a worthy number of students and we invite our pre - targeted investor to come on this workshop to give space to talk about corporate world and its responsibilities as well . After the workshop almost every investor which we have targeted was very interested to give us sponsorship within 3 weeks . Insight and Approach Implementing learning launch tool , we were able to identify our investors and our demands as well and design launch helped us to raise our fund quickly . Our team already have gone through to learning experiment we are still trying to make another new design model which will be more precise but our team needs to review previous learning launch experiment well . ### Output:

4669

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Storytelling challenge & selection : Storytelling is a great tool that refresh the mood of the listeners and pass the message to him easily .The advantage of storytelling is that you can use with people of different ages ( senior or junior etc ) so they can receive our message behind our storytelling easily and make them create a new ideas , all that without losing their attention and it make them excited more and more to our subject . As a student , my teacher use to tell us story in the beginning of each lesson so he can get our attention and make us more interacting to this lesson finally he manage to create a great education area , it was that time when storytelling get my attention so I try to use it with my school mates , also I use it in my team when we try to prepare a project In or out side school also it helps me reduce stress when face to face communication with many people . Application : I have a story about using storytelling . One of my teacher back in high school call me and ask me to give his students a lecture against cheating and its consequences as his old student . So I take the initiative and I bent on give them all what they need to quit this bad habit . When I arrived there I realized that the old method of presentation will be boring , so I decided to tell them my story instead . First I told them that back in their age I was cheating with my friend back then but wise man told us that exam are not the end of the world and just a tool evaluation of student and the important is the skills and information that we have learn . After that I realized that greed had blind my eyes and unfortunately I could n’t save my friend from that road . In end I succeed high school and I entered the university that I had dream as for my friend , who never stopped cheating failed the exam and finally he drop out of school . After a year the teacher call me and told me that my story make the magic out of them it reduce cheating to 0 case . Insight & Approach : well it appears that my story had a huge impact on student . The two character in my story make student compare between the first character that change his road and the second character who did n’t change and they start visualize themselves in two position the failure or victory and automatically take the victory choice . The result surprised me a little bit , but after taking this course I realized how power full it was the tool that I use . Next time in such a situation . I would like to use “ mind mapping “ before the tool of storytelling because it makes me understand more about stakeholders to shape my story in better way .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Storytelling challenge & selection : Storytelling is a great tool that refresh the mood of the listeners and pass the message to him easily .The advantage of storytelling is that you can use with people of different ages ( senior or junior etc ) so they can receive our message behind our storytelling easily and make them create a new ideas , all that without losing their attention and it make them excited more and more to our subject . As a student , my teacher use to tell us story in the beginning of each lesson so he can get our attention and make us more interacting to this lesson finally he manage to create a great education area , it was that time when storytelling get my attention so I try to use it with my school mates , also I use it in my team when we try to prepare a project In or out side school also it helps me reduce stress when face to face communication with many people . Application : I have a story about using storytelling . One of my teacher back in high school call me and ask me to give his students a lecture against cheating and its consequences as his old student . So I take the initiative and I bent on give them all what they need to quit this bad habit . When I arrived there I realized that the old method of presentation will be boring , so I decided to tell them my story instead . First I told them that back in their age I was cheating with my friend back then but wise man told us that exam are not the end of the world and just a tool evaluation of student and the important is the skills and information that we have learn . After that I realized that greed had blind my eyes and unfortunately I could n’t save my friend from that road . In end I succeed high school and I entered the university that I had dream as for my friend , who never stopped cheating failed the exam and finally he drop out of school . After a year the teacher call me and told me that my story make the magic out of them it reduce cheating to 0 case . Insight & Approach : well it appears that my story had a huge impact on student . The two character in my story make student compare between the first character that change his road and the second character who did n’t change and they start visualize themselves in two position the failure or victory and automatically take the victory choice . The result surprised me a little bit , but after taking this course I realized how power full it was the tool that I use . Next time in such a situation . I would like to use “ mind mapping “ before the tool of storytelling because it makes me understand more about stakeholders to shape my story in better way . ### Output:

14078

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge A while ago , I accepted the Manager position at an accounting team in charge of doing the tax accounting for US inbound and outbound assignees . Getting the job required a deep technical expertise of the tax methodology and accounting structure used by the company . However , when I came on board my Manager explained me that the team was having execution issues and therefore had low credibility with the stakeholders due to their lack of technical knowledge . On the positive side , I worked on that same organization years before and was familiar with the type of work and knew some of the stakeholders . The leadership challenge was to transform the team into a Center of Excellence by engaging both the team members and the stakeholders . Selection Storytelling is a powerful tool to capture people attention and engage people on a good discussion . Similarly to the beginning of a good movie or book , storytelling requires you to demonstrate there ’s something at stake , this will capture your audience ’s attention right away . Then , you need to start building upon that opening and make sure to provide sense of direction for the plot , explaining all the obstacles along the way , maintaining suspense as explained in the video , presenting the story characters and adding action to the plot in order to generate emotions . Most people will relate more to emotions , rather than just data , so you have to embed the data within your story . At the end you have to articulate how your proposal or recommendation could generate a positive outcome to the challenges presented and explain what the learnings were . This is why I believe storytelling was such a good fit to my challenges , as it was possible to present it in such a way that I could not just present a business plan to improve the team ’s performance , but to share with my stakeholders and team members a story of transformation that will capture their attention and engage them , which makes it a lot easier to implement versus just imposing a plan . Application As I was new to the role , I started by collecting different perspectives on the situation , so I met with my team members , manager and some stakeholders to understand what led the team to have executions issues and technical knowledge gaps . Once I heard their stories and connected the dots and started putting together my own story . Once I collected the data , I realized there were multiple areas that need to be worked , including people dynamics within the team , processes health , technical knowledge and stakeholder management . Therefore , I did some research to put together a plan that could tackle these areas , I was able to include in my proposal tools such as risk assessment , BPM health assessment , 5 dysfunctions theory , case studies , among others . Now , it was time to start putting together a compelling story to engage my team members , Manager and stakeholders on implementing the plan . So I started by clearly articulating what was at risk in terms of dollars and compliance , this helped to get their attention and get everyone to agree we had a problem and needed to do something about it . Once we reached agreement , I started to explain the reasons and obstacles that led the team to have knowledge gaps and execution issues , trying to be very visual and creating suspense . Then , when everyone understood what was driving the issues , it was time to put the characters into action and present the proposal to fix the issue , the lessons learned to avoid the same situation in the future and the next steps to be followed . Insight and Approach What I have learned applying this tool is that stories are a really good way to transmit meaning and get people ’s attention , even if they are data driven like me , the art is embedding the key data points into the story . This is not easy , so I learned that practice , practice and practice are key to make sure your key messages are coming across . I also learned , that since stories are engaging it helps the audience to be more open and creative , which helps to the discussion and provides additional insights to enrich the proposal . Probably one of the key learnings is to know your audience and this includes not only their communication styles , but also you need to read the environment . In my case there were additional external factors going on , such as a political pulse between two key stakeholders that made it difficult for them to reach an agreement , not because of the proposal , but because of this political struggle . So , knowing about this type of environmental factors could save a lot of time in the process . Since I had this experience , next time I would probably dedicate more time to learn about this environmental factors that could delay the process or cause roadblocks in the way .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge A while ago , I accepted the Manager position at an accounting team in charge of doing the tax accounting for US inbound and outbound assignees . Getting the job required a deep technical expertise of the tax methodology and accounting structure used by the company . However , when I came on board my Manager explained me that the team was having execution issues and therefore had low credibility with the stakeholders due to their lack of technical knowledge . On the positive side , I worked on that same organization years before and was familiar with the type of work and knew some of the stakeholders . The leadership challenge was to transform the team into a Center of Excellence by engaging both the team members and the stakeholders . Selection Storytelling is a powerful tool to capture people attention and engage people on a good discussion . Similarly to the beginning of a good movie or book , storytelling requires you to demonstrate there ’s something at stake , this will capture your audience ’s attention right away . Then , you need to start building upon that opening and make sure to provide sense of direction for the plot , explaining all the obstacles along the way , maintaining suspense as explained in the video , presenting the story characters and adding action to the plot in order to generate emotions . Most people will relate more to emotions , rather than just data , so you have to embed the data within your story . At the end you have to articulate how your proposal or recommendation could generate a positive outcome to the challenges presented and explain what the learnings were . This is why I believe storytelling was such a good fit to my challenges , as it was possible to present it in such a way that I could not just present a business plan to improve the team ’s performance , but to share with my stakeholders and team members a story of transformation that will capture their attention and engage them , which makes it a lot easier to implement versus just imposing a plan . Application As I was new to the role , I started by collecting different perspectives on the situation , so I met with my team members , manager and some stakeholders to understand what led the team to have executions issues and technical knowledge gaps . Once I heard their stories and connected the dots and started putting together my own story . Once I collected the data , I realized there were multiple areas that need to be worked , including people dynamics within the team , processes health , technical knowledge and stakeholder management . Therefore , I did some research to put together a plan that could tackle these areas , I was able to include in my proposal tools such as risk assessment , BPM health assessment , 5 dysfunctions theory , case studies , among others . Now , it was time to start putting together a compelling story to engage my team members , Manager and stakeholders on implementing the plan . So I started by clearly articulating what was at risk in terms of dollars and compliance , this helped to get their attention and get everyone to agree we had a problem and needed to do something about it . Once we reached agreement , I started to explain the reasons and obstacles that led the team to have knowledge gaps and execution issues , trying to be very visual and creating suspense . Then , when everyone understood what was driving the issues , it was time to put the characters into action and present the proposal to fix the issue , the lessons learned to avoid the same situation in the future and the next steps to be followed . Insight and Approach What I have learned applying this tool is that stories are a really good way to transmit meaning and get people ’s attention , even if they are data driven like me , the art is embedding the key data points into the story . This is not easy , so I learned that practice , practice and practice are key to make sure your key messages are coming across . I also learned , that since stories are engaging it helps the audience to be more open and creative , which helps to the discussion and provides additional insights to enrich the proposal . Probably one of the key learnings is to know your audience and this includes not only their communication styles , but also you need to read the environment . In my case there were additional external factors going on , such as a political pulse between two key stakeholders that made it difficult for them to reach an agreement , not because of the proposal , but because of this political struggle . So , knowing about this type of environmental factors could save a lot of time in the process . Since I had this experience , next time I would probably dedicate more time to learn about this environmental factors that could delay the process or cause roadblocks in the way . ### Output:

10088

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

STORYTELLING CHALLENGE & SELECTION I chose the tool known as Storytelling because I consider myself that it would help me to develop my skills at work . I am an innovation manager in a telecommunications company in Ecuador and one of the things I must do is find new products with my team to work for the company . I think that having an effective organizational structure in the business help employees and managers to communicate effectively and work in an efficient way . This structure had helped employees to be motivated in their work , as a consequence , the final results of our new products had accomplished our goals and help us to offer a great experience to our customers to be satisfied with our goods and services . APPLICATION One of the processes that we deal with in innovation departments is to create new goods to offer to the customers . Our process about creating new products is related to several ways . One of them can be by the use of Design Thinking , which helps us to research and notice what are the need and wants of our customers . It is important to know about our customers ’ needs and wants in order to accomplish them and offer them products with high quality that can be better than their expectations . Where they can found value in our goods and services . And bring all of this to the creation of a solution that helps you in your day - to - day work and even for your own clients . But it does not all end there , In our courses , we notice that a lot of managers are tire of seeing Power Point ’s presentations because all suppliers use it and do not look for new presentations methods . They must find a solution to share and sell their ideas to managers instead of just using PowerPoint . Maybe share a history that must be related to the products that they want to make know about it . About the process , how the idea was to create , the issues the business face , how they solve it and make them know why their product is important , how their product is better than their competitors of the same segment . What are the expectative of this new product ? How they know they made enough market research to target the adequate customer and how they can assure that the product is covering all of their preferences . In this business , knowing how to reach customers in the right way is an art that , according to what has been seen in the course , there is no established recipe , but rather the practice that makes us improve over time , finding that story that allows us to capture the attention of customers when presenting a product is extremely important . INSIGHT & APPROACH Applying this tool in a presentation of a product like a face ID was an advantage of a unique selling proposition in order to adapt to this new era . In this pandemic and with a high rate of unemployment in South America , The topic of security is something that is very useful when establishing a structure to tell a story . The fact of recognizing someone who is suspect to be dangerous and suddenly arrive at a bank is a subject that may obligate customers to feel a necessity to know more information about the product . An example can be demonstrating how this technology can be applied and how it will help them in their daily lives makes customers feel motivated and if they add questions related to this product we are going to give them an answer , that makes keeping our potential customers attentive to what we say and , in fact , in the end , they continue talking about the solution and other types of applications . Definitely , the tool of Storytelling is powerful to focus on our customers and maintain them engaged in our conversation in order to make them know about our products .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: STORYTELLING CHALLENGE & SELECTION I chose the tool known as Storytelling because I consider myself that it would help me to develop my skills at work . I am an innovation manager in a telecommunications company in Ecuador and one of the things I must do is find new products with my team to work for the company . I think that having an effective organizational structure in the business help employees and managers to communicate effectively and work in an efficient way . This structure had helped employees to be motivated in their work , as a consequence , the final results of our new products had accomplished our goals and help us to offer a great experience to our customers to be satisfied with our goods and services . APPLICATION One of the processes that we deal with in innovation departments is to create new goods to offer to the customers . Our process about creating new products is related to several ways . One of them can be by the use of Design Thinking , which helps us to research and notice what are the need and wants of our customers . It is important to know about our customers ’ needs and wants in order to accomplish them and offer them products with high quality that can be better than their expectations . Where they can found value in our goods and services . And bring all of this to the creation of a solution that helps you in your day - to - day work and even for your own clients . But it does not all end there , In our courses , we notice that a lot of managers are tire of seeing Power Point ’s presentations because all suppliers use it and do not look for new presentations methods . They must find a solution to share and sell their ideas to managers instead of just using PowerPoint . Maybe share a history that must be related to the products that they want to make know about it . About the process , how the idea was to create , the issues the business face , how they solve it and make them know why their product is important , how their product is better than their competitors of the same segment . What are the expectative of this new product ? How they know they made enough market research to target the adequate customer and how they can assure that the product is covering all of their preferences . In this business , knowing how to reach customers in the right way is an art that , according to what has been seen in the course , there is no established recipe , but rather the practice that makes us improve over time , finding that story that allows us to capture the attention of customers when presenting a product is extremely important . INSIGHT & APPROACH Applying this tool in a presentation of a product like a face ID was an advantage of a unique selling proposition in order to adapt to this new era . In this pandemic and with a high rate of unemployment in South America , The topic of security is something that is very useful when establishing a structure to tell a story . The fact of recognizing someone who is suspect to be dangerous and suddenly arrive at a bank is a subject that may obligate customers to feel a necessity to know more information about the product . An example can be demonstrating how this technology can be applied and how it will help them in their daily lives makes customers feel motivated and if they add questions related to this product we are going to give them an answer , that makes keeping our potential customers attentive to what we say and , in fact , in the end , they continue talking about the solution and other types of applications . Definitely , the tool of Storytelling is powerful to focus on our customers and maintain them engaged in our conversation in order to make them know about our products . ### Output:

21413

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge and Selection : With a deep expertise and keenness for working with individuals with schizophrenia , Danielle Schlosser wanted to vary the way we expect about schizophrenia treatment . While working toward this goal at the University of California San Francisco , she became interested by the planning thinking approach and the way IDEO could also be ready to help . Application : Shortly after meeting Silvia and her team at IDEO , Danielle was surprised by the kinds questions they asked and therefore the sort of their approach . “ The design thinkers asked me numerous questions that made me think differently a few problems I ’d been brooding about for a very while . I loved being asked questions about ideas in a way that I ’d thought I was an expert already . ” Insight and Approach : An early insight came for Danielle when Silvia conducted her first interview of a schizophrenia patient . “ She did n’t use clinical terms during the interview and she or he connected so well with the patient , putting him comfortable and getting him to open up and express himself . ” Danielle realized that Silvia was anticipating lecture an individual while she herself was anticipating lecture a patient . “ I realized that the providers within the clinical system itself are a part of the matter because I used to be not seeing my patient as an individual first . This was tough for me to admit to myself . ” As a results of the work between UCSF and IDEO , Danielle and Silvia ’s team created Prime an app that helps individuals with schizophrenia achieve goals and have interaction with others for support . The aim is to enhance quality of life and alleviate hard - to - treat symptoms within this population , then far the first trial results are promising . “ I realized that the persons in the medical system itself are part of the problem because they were not seeing my patient as a person first . ” Start by defining the problem you ’re trying to solve early . Before moving toward solutions , spend time gaining a deeper understanding of the requirements of the people you ’re serving . Find the pockets of creative work happening call at the sector , go out , and obtain inspired ; get in context with people . Once you have an understanding of the people you ’re serving , start ideating . Brainstorm , what could be some solutions ; what could be some ways of approaching this ? With an extended list of things to undertake , you ’ll feel easier experimenting and failing , knowing that you simply have more ideas . The idea is n’t to succeed immediately but to learn as much as possible .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge and Selection : With a deep expertise and keenness for working with individuals with schizophrenia , Danielle Schlosser wanted to vary the way we expect about schizophrenia treatment . While working toward this goal at the University of California San Francisco , she became interested by the planning thinking approach and the way IDEO could also be ready to help . Application : Shortly after meeting Silvia and her team at IDEO , Danielle was surprised by the kinds questions they asked and therefore the sort of their approach . “ The design thinkers asked me numerous questions that made me think differently a few problems I ’d been brooding about for a very while . I loved being asked questions about ideas in a way that I ’d thought I was an expert already . ” Insight and Approach : An early insight came for Danielle when Silvia conducted her first interview of a schizophrenia patient . “ She did n’t use clinical terms during the interview and she or he connected so well with the patient , putting him comfortable and getting him to open up and express himself . ” Danielle realized that Silvia was anticipating lecture an individual while she herself was anticipating lecture a patient . “ I realized that the providers within the clinical system itself are a part of the matter because I used to be not seeing my patient as an individual first . This was tough for me to admit to myself . ” As a results of the work between UCSF and IDEO , Danielle and Silvia ’s team created Prime an app that helps individuals with schizophrenia achieve goals and have interaction with others for support . The aim is to enhance quality of life and alleviate hard - to - treat symptoms within this population , then far the first trial results are promising . “ I realized that the persons in the medical system itself are part of the problem because they were not seeing my patient as a person first . ” Start by defining the problem you ’re trying to solve early . Before moving toward solutions , spend time gaining a deeper understanding of the requirements of the people you ’re serving . Find the pockets of creative work happening call at the sector , go out , and obtain inspired ; get in context with people . Once you have an understanding of the people you ’re serving , start ideating . Brainstorm , what could be some solutions ; what could be some ways of approaching this ? With an extended list of things to undertake , you ’ll feel easier experimenting and failing , knowing that you simply have more ideas . The idea is n’t to succeed immediately but to learn as much as possible . ### Output:

19565

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge & Selection I am a lead Design Engineer in a startup which focusses on automating mundane processes of item storage , retrieval , and dispatch , in large warehouses . Since we provide automation solutions to businesses , there is a lack of direct interaction of engineers with the eventual end customers . The company started off with a small team who built a compelling solution for businesses , the adoption was rapid and sales were good . Later , it became apparent that the designs had several hidden limitations which the team did not anticipate early on , such as , scalability of production , reliability , maintenance , assembly , cost etc . While initiating the development of a new product platform , we wanted to avoid a repeat of the mistakes made earlier . Learning launch tool was the perfect tool to get things started and to refine our product development process . Using learning launch meant that we could iterate/ refine various steps of our product development process quickly . As a pilot , we tested a new approach in one of the product teams . We started by identifying our key stakeholders who could present clearer understanding of internal and external customer demands , identify problems , eliminate decision blindness , encourage different lines of thought and shorten development times by designing and validating quick prototypes . Application We started out by scoping the review team . This team would be responsible for final approval of design decisions and would comprise of heads from all the major departments in the organization , thus ensuring that every viewpoint gets taken care of . Insights from the marketing and sales team were hugely beneficial in understanding the pain points and expectations of the customers , this information was passed on to the technical teams . We then formed cross - functional engineering teams ( CFTs ) within the organization to work on specific modules of the product , modularizing the design was a key decision taken early on to eliminate a cascading effect of failures identified later in the product ’s life cycle . Thus , ensuring that correct engineering decisions get made at the individual team levels as well . At the beginning of the product development , the CFTs would start by ideating on multiple design concepts which solve the problem . The teams would then shortlist 3 - 5 designs based on evaluation by the engineering and production teams . The engineers will then start developing mature versions of the design and prototype them ( POCs - Proof of Concepts ) . The POCs would then be tested for technical conformity , in some cases scaled prototypes would also be built to reduce cost and time . After eliminating the concepts which had fundamental drawbacks , the remaining designs will be presented to members of the review team for approval . The team would include the CTO , heads of sales & marketing , engineering , production , validation and customer support etc . This meeting would surface a lot of the issues which went unnoticed by the engineers , it would prove to be a learning platform for the team to modify and enhance the designs . The outcome of this meeting would be to improve current designs according to feedback received from various stakeholders , eliminate non - feasible design options , or pick the most appropriate design which meets the overall goals for further development . Insight & Approach This activity was done to evaluate design outcomes of all CFTs , and it was helpful in eventual selection of the best designs which move forward to production . The activity also helped in aligning the thought process of all individuals , making everyone understand different viewpoints , challenges and limitations . Thus , by the end of the exercise everyone would agree on the chosen design due to its overall merit and ability in solving a complex engineering problem spanning multiple disciplines . The side - effect of this approach was also improved motivation among my team members , getting an insight into ideologies of other CFTs was an eye opener for many , it was an opportunity for growth . The CFT approach for product development was adopted throughout the organization following the successful execution of an entirely new product platform . With lesser time , better product quality , better reliability , and improved production / serviceability compared to previous approach of working in silos and not encouraging a wide debate in the decision - making process ( relying purely on engineering excellence ) . It was a lesson in entrepreneurship and team building for all members involved and showed the importance of adopting different methodologies of work depending on the situation . The actual implementation was a bit more challenging to finalize and execute but I have summarized the gist of the approach . Personally , this approach was truly educational for a left - brain thinker like me . Sometimes the best engineering solutions are not the best for solving the problem . Objective metrics such as cost/ product performance/ quality/ reliability are not the only metrics driving product decisions , it is a mixture of several elements with the right amount of compromise which builds a good product like ours . Group thinking and learning through experimentation really helped in proving this point .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge & Selection I am a lead Design Engineer in a startup which focusses on automating mundane processes of item storage , retrieval , and dispatch , in large warehouses . Since we provide automation solutions to businesses , there is a lack of direct interaction of engineers with the eventual end customers . The company started off with a small team who built a compelling solution for businesses , the adoption was rapid and sales were good . Later , it became apparent that the designs had several hidden limitations which the team did not anticipate early on , such as , scalability of production , reliability , maintenance , assembly , cost etc . While initiating the development of a new product platform , we wanted to avoid a repeat of the mistakes made earlier . Learning launch tool was the perfect tool to get things started and to refine our product development process . Using learning launch meant that we could iterate/ refine various steps of our product development process quickly . As a pilot , we tested a new approach in one of the product teams . We started by identifying our key stakeholders who could present clearer understanding of internal and external customer demands , identify problems , eliminate decision blindness , encourage different lines of thought and shorten development times by designing and validating quick prototypes . Application We started out by scoping the review team . This team would be responsible for final approval of design decisions and would comprise of heads from all the major departments in the organization , thus ensuring that every viewpoint gets taken care of . Insights from the marketing and sales team were hugely beneficial in understanding the pain points and expectations of the customers , this information was passed on to the technical teams . We then formed cross - functional engineering teams ( CFTs ) within the organization to work on specific modules of the product , modularizing the design was a key decision taken early on to eliminate a cascading effect of failures identified later in the product ’s life cycle . Thus , ensuring that correct engineering decisions get made at the individual team levels as well . At the beginning of the product development , the CFTs would start by ideating on multiple design concepts which solve the problem . The teams would then shortlist 3 - 5 designs based on evaluation by the engineering and production teams . The engineers will then start developing mature versions of the design and prototype them ( POCs - Proof of Concepts ) . The POCs would then be tested for technical conformity , in some cases scaled prototypes would also be built to reduce cost and time . After eliminating the concepts which had fundamental drawbacks , the remaining designs will be presented to members of the review team for approval . The team would include the CTO , heads of sales & marketing , engineering , production , validation and customer support etc . This meeting would surface a lot of the issues which went unnoticed by the engineers , it would prove to be a learning platform for the team to modify and enhance the designs . The outcome of this meeting would be to improve current designs according to feedback received from various stakeholders , eliminate non - feasible design options , or pick the most appropriate design which meets the overall goals for further development . Insight & Approach This activity was done to evaluate design outcomes of all CFTs , and it was helpful in eventual selection of the best designs which move forward to production . The activity also helped in aligning the thought process of all individuals , making everyone understand different viewpoints , challenges and limitations . Thus , by the end of the exercise everyone would agree on the chosen design due to its overall merit and ability in solving a complex engineering problem spanning multiple disciplines . The side - effect of this approach was also improved motivation among my team members , getting an insight into ideologies of other CFTs was an eye opener for many , it was an opportunity for growth . The CFT approach for product development was adopted throughout the organization following the successful execution of an entirely new product platform . With lesser time , better product quality , better reliability , and improved production / serviceability compared to previous approach of working in silos and not encouraging a wide debate in the decision - making process ( relying purely on engineering excellence ) . It was a lesson in entrepreneurship and team building for all members involved and showed the importance of adopting different methodologies of work depending on the situation . The actual implementation was a bit more challenging to finalize and execute but I have summarized the gist of the approach . Personally , this approach was truly educational for a left - brain thinker like me . Sometimes the best engineering solutions are not the best for solving the problem . Objective metrics such as cost/ product performance/ quality/ reliability are not the only metrics driving product decisions , it is a mixture of several elements with the right amount of compromise which builds a good product like ours . Group thinking and learning through experimentation really helped in proving this point . ### Output:

11296

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

ADNOC Classification : Internal Story Telling Reflection Challenge and Selection Story telling is an effective tool when it comes to conveying any message no matter how simple or complicated it is . However , I must always keep in mind that logic has to be present so that I can easily convey the message to my audience that come from different backgrounds in the workplace . Many of these people come from different countries , religions and beliefs , age groups and ethnical backgrounds . Thus , it is my job to choose the most suitable story that creates a cause for something . This will ignite all the people in my workplace and unite them to be inspired and empowered to do better at work and achieve the work goals at the end of the day . As an individual I always keep an eye on the individual I will work with so that I can find that spark in them that will motivate them and accordingly share motivational stories that were life changing . This helps me understand the thought process and mechanism that person in front of me follows and thus , will be able to choose the best strategy for them to be a better shaped individual . Application For the story telling tool I have used it once with a colleague that lost motivation in an Oil and Gas based company . First of all , I listened to her and tried to find that one place I can approach her to make her feel that she is a unique , smart and independent person that can see the sky as the limit . After listening to her I noticed that her main issue was that she did not feel rewarded at work and no matter what she did she would always be disregarded and she felt disconnected from her team . I called her later and decided to have lunch with her to see where I can jump in and help her reconnect with her inner self to motivate her to do better , and feel that she is a really valuable person in the company that adds value in many ways . Insight and Approach I told her a story about Malala Yousafzai , a Pakistani school girl that was shot by Taliban because she faced Taliban head on the fight for the right of girls in Pakistan to get access to education . Even after she got shot and recovered from this trauma she returned even stronger and fought for human rights and dedicated herself to advocating others . The lesson learned from this story is that no matter how many times you fall , be disregarded or left behind always use this tragic or unfortunate event as a driving catalyst for you to be a better individual . This will bring you to one point at the end of the day that will make you realize that you can do powerful things that you never thought you were capable of to start a new chapter in your life that is regarded as the spark of change . ADNOC Classification : Internal After listening to the story she was silent for a moment and decided that no matter how many times she falls she will always get up and try again and again until she becomes the best version of herself . She went back to the company and rejoined her team feeling that she is a valuable addition to their team that adds value instead of being felt left out . At the end of this course I have come to see this tool as an effective way to motivate individuals surrounding me to do better and to always have life changing stories to tell when needed to create moments of reflection and inspiration .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: ADNOC Classification : Internal Story Telling Reflection Challenge and Selection Story telling is an effective tool when it comes to conveying any message no matter how simple or complicated it is . However , I must always keep in mind that logic has to be present so that I can easily convey the message to my audience that come from different backgrounds in the workplace . Many of these people come from different countries , religions and beliefs , age groups and ethnical backgrounds . Thus , it is my job to choose the most suitable story that creates a cause for something . This will ignite all the people in my workplace and unite them to be inspired and empowered to do better at work and achieve the work goals at the end of the day . As an individual I always keep an eye on the individual I will work with so that I can find that spark in them that will motivate them and accordingly share motivational stories that were life changing . This helps me understand the thought process and mechanism that person in front of me follows and thus , will be able to choose the best strategy for them to be a better shaped individual . Application For the story telling tool I have used it once with a colleague that lost motivation in an Oil and Gas based company . First of all , I listened to her and tried to find that one place I can approach her to make her feel that she is a unique , smart and independent person that can see the sky as the limit . After listening to her I noticed that her main issue was that she did not feel rewarded at work and no matter what she did she would always be disregarded and she felt disconnected from her team . I called her later and decided to have lunch with her to see where I can jump in and help her reconnect with her inner self to motivate her to do better , and feel that she is a really valuable person in the company that adds value in many ways . Insight and Approach I told her a story about Malala Yousafzai , a Pakistani school girl that was shot by Taliban because she faced Taliban head on the fight for the right of girls in Pakistan to get access to education . Even after she got shot and recovered from this trauma she returned even stronger and fought for human rights and dedicated herself to advocating others . The lesson learned from this story is that no matter how many times you fall , be disregarded or left behind always use this tragic or unfortunate event as a driving catalyst for you to be a better individual . This will bring you to one point at the end of the day that will make you realize that you can do powerful things that you never thought you were capable of to start a new chapter in your life that is regarded as the spark of change . ADNOC Classification : Internal After listening to the story she was silent for a moment and decided that no matter how many times she falls she will always get up and try again and again until she becomes the best version of herself . She went back to the company and rejoined her team feeling that she is a valuable addition to their team that adds value instead of being felt left out . At the end of this course I have come to see this tool as an effective way to motivate individuals surrounding me to do better and to always have life changing stories to tell when needed to create moments of reflection and inspiration . ### Output:

15782

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind mapping on unmet healthcare needs . Challenge : I am leading the research and development team of my organization . The organization is looking forward for an innovative solutions that caters unmet needs of patients . The product development cycle is a very long process and involves substantial investment . Hence , it is of prime importance that we understand the real pain points of the patients and then develop a product or service to cater those unmet needs . The scope of the project included 10 members from sales , who work closely with patients and understand and provide the most important feedback , 10 team members for R&D that work on prototype development and 5 member from strategy team to evaluate the commercial aspects of the product . Ideation process has to be completed with 30 calendar days . Selection : Based on the previous experience , we were sure about the enormous amount of idea and data will be generated during the process . Hence , we selected the mind mapping technique to rearrange he data and look for patterns and insights in huge amount of data which was collected during the mind mapping stage . Later , we applied the design criteria i.e. , putting conditions around our possible design solutions to fulfill the unmet needs of the patients . In exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . Which comes next . This phase is pivotal in the design thinking process . Finally we completed the design thinking process by selecting the possible solutions to our design challenge . Application : We conducted the mind mapping exercise , in following round with a clear objective for each round . 1 ) Round 1 : During initiation of round 1 all 25 team members were asked to list down about the various pain point that a patient experience while undergoing a therapy . It was also recommended that the pain points , specific to a particular type of disease or therapy should be specified . 2 ) Round 2 : All data points were classified based on the type of disease and therapy . When we looked at the data there were few data points which were very specific to a specific type of therapy , many were common to more than 1 therapy and there were few which were common to all listed therapy . This rearrangement of data provides lots of insight to the collected data points . Top 5 therapies were selected for the next round . 3 ) Round 3 : In round 3 , 5 teams were made and one therapy from top 5 selected , were assigned to each team . Each team was asked to list down the top 5 pain point for respective therapy and provide the probable solution that can cater the unmet needs . The solutions were again rearranged to look into how these solutions are able to address the wide variety pain points . 4 ) Design Thinking / Design Criteria . Data from all 5 teams were collected to understand the top solutions that can cater the most painful points and number of pain points . Insights : The most exciting part of this journey was to see the insights coming from the observation made by the team members . During design thinking process , the data from all 5 teams were to understand the top solutions that can cater the most painful points and number of pain points . This provided a great insight to the data points . The top solutions were very much different from what we were anticipating in the beginning . The outliers were also discussed . Approach : The great insight drawn from the data was most exciting part of this journey . We could actually picked up cost effective , simple solutions covering majority of the unmet needs covering variety of therapy . This strategic outcome of single solution for multiple therapy also made a good business case for approval from management . We will be running this learning launch and are planning to implement this technique for various other programs .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind mapping on unmet healthcare needs . Challenge : I am leading the research and development team of my organization . The organization is looking forward for an innovative solutions that caters unmet needs of patients . The product development cycle is a very long process and involves substantial investment . Hence , it is of prime importance that we understand the real pain points of the patients and then develop a product or service to cater those unmet needs . The scope of the project included 10 members from sales , who work closely with patients and understand and provide the most important feedback , 10 team members for R&D that work on prototype development and 5 member from strategy team to evaluate the commercial aspects of the product . Ideation process has to be completed with 30 calendar days . Selection : Based on the previous experience , we were sure about the enormous amount of idea and data will be generated during the process . Hence , we selected the mind mapping technique to rearrange he data and look for patterns and insights in huge amount of data which was collected during the mind mapping stage . Later , we applied the design criteria i.e. , putting conditions around our possible design solutions to fulfill the unmet needs of the patients . In exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . Which comes next . This phase is pivotal in the design thinking process . Finally we completed the design thinking process by selecting the possible solutions to our design challenge . Application : We conducted the mind mapping exercise , in following round with a clear objective for each round . 1 ) Round 1 : During initiation of round 1 all 25 team members were asked to list down about the various pain point that a patient experience while undergoing a therapy . It was also recommended that the pain points , specific to a particular type of disease or therapy should be specified . 2 ) Round 2 : All data points were classified based on the type of disease and therapy . When we looked at the data there were few data points which were very specific to a specific type of therapy , many were common to more than 1 therapy and there were few which were common to all listed therapy . This rearrangement of data provides lots of insight to the collected data points . Top 5 therapies were selected for the next round . 3 ) Round 3 : In round 3 , 5 teams were made and one therapy from top 5 selected , were assigned to each team . Each team was asked to list down the top 5 pain point for respective therapy and provide the probable solution that can cater the unmet needs . The solutions were again rearranged to look into how these solutions are able to address the wide variety pain points . 4 ) Design Thinking / Design Criteria . Data from all 5 teams were collected to understand the top solutions that can cater the most painful points and number of pain points . Insights : The most exciting part of this journey was to see the insights coming from the observation made by the team members . During design thinking process , the data from all 5 teams were to understand the top solutions that can cater the most painful points and number of pain points . This provided a great insight to the data points . The top solutions were very much different from what we were anticipating in the beginning . The outliers were also discussed . Approach : The great insight drawn from the data was most exciting part of this journey . We could actually picked up cost effective , simple solutions covering majority of the unmet needs covering variety of therapy . This strategic outcome of single solution for multiple therapy also made a good business case for approval from management . We will be running this learning launch and are planning to implement this technique for various other programs . ### Output:

16532

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Mind Mapping Challenge I am a industrial design student . Last year I was a member of the design team of my university student council . Our purpose was create an identity for our university . Our university ’s students do n’t proud of to being a part of this university . Also they do n’t feel ownership fort he university , so that was affect their attitude to school and other people ’s perspective to school . As design team of the university , we decided to change this percaption and create an university identity . Selection Firstly , for creating an identity we should know what is the problem and why students have a problem with school . We did interviews with the 8 students from different departments and terms . We applied the graffiti wall method to reach a wider audience and better observe the problems of our school . We asked students “ How Should Your Dream University Be ? ” By leaving the students free , we have provided a large space where they can write their ideas freely . The main points mentioned interviews and Graffiti Wall were : Better clasrooms and studios , Large Campus , cheap cafeteria food , Happy employees , Products labeled TOBB ETÜ , easy transportation , Student friendly , succesfull , More holiday , Events festivals concerts , more social . We chose sentences from interviews and divided them into topics such as academic , sociability , awareness , collaborative education , communication , and adoption . Thus , according to the results of the analysis of the interviews , we reached the topic that was mentioned most . After we gathered huge amount of data from students , we need to clasify them and clear to our way of design . Before moving to the next phase , what if , we need to distill all that data into information and insights that can be easily communicated . This is just what mind mapping does well . Application Mind mapping is looking for patterns and insights in a large quantity of data we collected during our exploration of what is the current reality . Mind mapping is an engaging alternative to that giant report we might otherwise have written to sum up and communicate in prose and charts and spreadsheets . We discuss what appealed to user and group similar items . Then we identifies insight to get translate it into design criteria . As a result of the mind map , it was seen which subjects gave more importance to the participants . All the codes obtained are brought together and the most repeated concepts are selected . Main headings were determined for the next method . In the project using concrete criteria Data on the subject to be progressed was obtained . Insight Mind mapping is more intuitive . It 's more creative . It 's more visual , and it 's more engaging . In design thinking we use the mind mapping process to capture and represent the minds of students . That 's minds , of our users . We involve our colleagues in order to develop a common mind among them regarding the current reality of a design challenge . Approach Thanks to the researches we conducted and the design methods we applied , one of the biggest obstacles in the perception of identity in our school was that people could not reach the social environment they want . Also many students were not aware of the existing facilities of the school . It was determined that the promotion was lacking and there was no social environmental incentive in our school . A social envirenment orientation game has been developed . By this way students can learn university in an entertaining way and create their own social environment at university . This idea was realized by designing a mobile application that would allow every student to be easily involved .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Mind Mapping Challenge I am a industrial design student . Last year I was a member of the design team of my university student council . Our purpose was create an identity for our university . Our university ’s students do n’t proud of to being a part of this university . Also they do n’t feel ownership fort he university , so that was affect their attitude to school and other people ’s perspective to school . As design team of the university , we decided to change this percaption and create an university identity . Selection Firstly , for creating an identity we should know what is the problem and why students have a problem with school . We did interviews with the 8 students from different departments and terms . We applied the graffiti wall method to reach a wider audience and better observe the problems of our school . We asked students “ How Should Your Dream University Be ? ” By leaving the students free , we have provided a large space where they can write their ideas freely . The main points mentioned interviews and Graffiti Wall were : Better clasrooms and studios , Large Campus , cheap cafeteria food , Happy employees , Products labeled TOBB ETÜ , easy transportation , Student friendly , succesfull , More holiday , Events festivals concerts , more social . We chose sentences from interviews and divided them into topics such as academic , sociability , awareness , collaborative education , communication , and adoption . Thus , according to the results of the analysis of the interviews , we reached the topic that was mentioned most . After we gathered huge amount of data from students , we need to clasify them and clear to our way of design . Before moving to the next phase , what if , we need to distill all that data into information and insights that can be easily communicated . This is just what mind mapping does well . Application Mind mapping is looking for patterns and insights in a large quantity of data we collected during our exploration of what is the current reality . Mind mapping is an engaging alternative to that giant report we might otherwise have written to sum up and communicate in prose and charts and spreadsheets . We discuss what appealed to user and group similar items . Then we identifies insight to get translate it into design criteria . As a result of the mind map , it was seen which subjects gave more importance to the participants . All the codes obtained are brought together and the most repeated concepts are selected . Main headings were determined for the next method . In the project using concrete criteria Data on the subject to be progressed was obtained . Insight Mind mapping is more intuitive . It 's more creative . It 's more visual , and it 's more engaging . In design thinking we use the mind mapping process to capture and represent the minds of students . That 's minds , of our users . We involve our colleagues in order to develop a common mind among them regarding the current reality of a design challenge . Approach Thanks to the researches we conducted and the design methods we applied , one of the biggest obstacles in the perception of identity in our school was that people could not reach the social environment they want . Also many students were not aware of the existing facilities of the school . It was determined that the promotion was lacking and there was no social environmental incentive in our school . A social envirenment orientation game has been developed . By this way students can learn university in an entertaining way and create their own social environment at university . This idea was realized by designing a mobile application that would allow every student to be easily involved . ### Output:

16038

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I work in the HR team of an airplane engine manufacturer . COVID-19 pandemic had resulted in a deep contraction of commercial aviation with a prolonged recovery projected . Our most optimistic prediction model says the air traffic would only get to the level that it was in Feb 2020 by quarter 1 2022 . Our airline customers have reacted with significant reduction in operations and new engine deliveries that will extend into 2021 and beyond . To sustain in this crisis , our business had announced workforce reduction across the globe . Most of our employees were seeing a cycle like this for the first time and these global announcements were bound to take a hit on their motivation level . Also , with the virus spreading all of us were forced to work from home , something that our employees had n’t been used too . We had to look at a way that works in virtual world to navigate this situation while ensuring our employees are engaged and we do n’t end up losing the employee skills which would be crucial in pulling us out of this downturn . • Why I thought Design thinking was appropriate for this . I tried answering the 4 qs mentioned in this course ( video lecture 5 week 1 ) ( The problem was human centric , it involved understanding emotions that humans experience during a crisis situation We did n’t have a clear understanding of the problem , this crisis was diff from the others the industry had seen before The level of uncertainty was huge , various prediction models showed different recovery cycles for our business and none of us knew when ( if ever ) we can get back to normal . Lastly , we had very little existing data to refer , which could guide us as we work on the plan . Selection of the tool : The tool I felt would be relevant was Storytelling . Storytelling gives life to strategy and makes accessible to all ( video lecture 4 week 2 ) . We wanted all our employees to be involved in the process of navigating this crisis and not see the strategy as a top down thing . We wanted our employees to see the logic and feel emotionally connected to all the actions that we had to take to protect our business . Its been months of virtual story telling process following the 4 steps highlighted in the ( video lecture 4 week 2 ) . Application : Step 1 : Helping our employees understand the current state of business We had arranged for weekly calls which our business leaders had with the front - line manager and the HR team , people who were the direct point of contact for all employees to continuously give them a sense of where the business is going . These managers then had their flow - downs within the teams . We also had monthly all employee calls to answer their questions . Step 2 : Talking about all the people that are involved in the process In our weekly calls , leaders video blogs we spoke about the insights that we were getting from our customers and the support they wanted from us ; we also spoke about what we were hearing from our global counterparts and how they were looking at this problem Step 3 : Creating a points of reflection by asking them questions Through our different communication blogs we asked employees intriguing questions that like- What will build a sense of confidence in this uncertain time ? How do we keep the team motivated ? The answers we got from them were pretty much inline with what we were thinking . They presented us with various cost- out measure that the business could take . They wanted us to re - look at our benefit ’s policy , exploring voluntary retirement schemes before we go for involuntary actions . Step 4 : Presenting them with possibilities We presented employees with the pros and cons of long term and short - term cost cutting measures that had to be taken for the resized business to operate . My then employees were completely part of the story . All of them felt that all of them were okay to give up a few of the benefits to save a a few jobs . Based on the inputs from employees we revised few of our benefit policies ( not mentioning the details of it due to confidentiality reasons ) . And this time did n’t have to convince employees why such decisions were taken . We continued sharing with all employees the amount of cost out actions that had to be done and what was achieved so far . After a while most of our employees realized that workforce reduction was inevitable , but we were India was able to much lesser no of layoff compared to other counties that our business operates in because all the policy changes and other cost out actions that we took . We also had all leaders and non - impacted employees helping the laid off employees finding new jobs using their own contacts I different organizations . We have been quite successful so far in our efforts . Insights : The whole process of resizing the business for the future storytelling helped us staying connected to our employees . For each action that we took they exactly knew why we did what we did and helped us implementing those actions . This connection helped in keeping our employees motivated as they were able to relate to the purpose . Mostly employees leave organizations when they do n’t see a clear road ahead . This process helped us retain the employee skills that organization needed to survive in future since all employees had more clarity on the process and criteria of layoffs . Approach / Learnings : Engaging employees with a compelling story and involving them in each step of executing a strategy is something we took back from this experience which we will implement whenever we have to implement any major employee related change .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I work in the HR team of an airplane engine manufacturer . COVID-19 pandemic had resulted in a deep contraction of commercial aviation with a prolonged recovery projected . Our most optimistic prediction model says the air traffic would only get to the level that it was in Feb 2020 by quarter 1 2022 . Our airline customers have reacted with significant reduction in operations and new engine deliveries that will extend into 2021 and beyond . To sustain in this crisis , our business had announced workforce reduction across the globe . Most of our employees were seeing a cycle like this for the first time and these global announcements were bound to take a hit on their motivation level . Also , with the virus spreading all of us were forced to work from home , something that our employees had n’t been used too . We had to look at a way that works in virtual world to navigate this situation while ensuring our employees are engaged and we do n’t end up losing the employee skills which would be crucial in pulling us out of this downturn . • Why I thought Design thinking was appropriate for this . I tried answering the 4 qs mentioned in this course ( video lecture 5 week 1 ) ( The problem was human centric , it involved understanding emotions that humans experience during a crisis situation We did n’t have a clear understanding of the problem , this crisis was diff from the others the industry had seen before The level of uncertainty was huge , various prediction models showed different recovery cycles for our business and none of us knew when ( if ever ) we can get back to normal . Lastly , we had very little existing data to refer , which could guide us as we work on the plan . Selection of the tool : The tool I felt would be relevant was Storytelling . Storytelling gives life to strategy and makes accessible to all ( video lecture 4 week 2 ) . We wanted all our employees to be involved in the process of navigating this crisis and not see the strategy as a top down thing . We wanted our employees to see the logic and feel emotionally connected to all the actions that we had to take to protect our business . Its been months of virtual story telling process following the 4 steps highlighted in the ( video lecture 4 week 2 ) . Application : Step 1 : Helping our employees understand the current state of business We had arranged for weekly calls which our business leaders had with the front - line manager and the HR team , people who were the direct point of contact for all employees to continuously give them a sense of where the business is going . These managers then had their flow - downs within the teams . We also had monthly all employee calls to answer their questions . Step 2 : Talking about all the people that are involved in the process In our weekly calls , leaders video blogs we spoke about the insights that we were getting from our customers and the support they wanted from us ; we also spoke about what we were hearing from our global counterparts and how they were looking at this problem Step 3 : Creating a points of reflection by asking them questions Through our different communication blogs we asked employees intriguing questions that like- What will build a sense of confidence in this uncertain time ? How do we keep the team motivated ? The answers we got from them were pretty much inline with what we were thinking . They presented us with various cost- out measure that the business could take . They wanted us to re - look at our benefit ’s policy , exploring voluntary retirement schemes before we go for involuntary actions . Step 4 : Presenting them with possibilities We presented employees with the pros and cons of long term and short - term cost cutting measures that had to be taken for the resized business to operate . My then employees were completely part of the story . All of them felt that all of them were okay to give up a few of the benefits to save a a few jobs . Based on the inputs from employees we revised few of our benefit policies ( not mentioning the details of it due to confidentiality reasons ) . And this time did n’t have to convince employees why such decisions were taken . We continued sharing with all employees the amount of cost out actions that had to be done and what was achieved so far . After a while most of our employees realized that workforce reduction was inevitable , but we were India was able to much lesser no of layoff compared to other counties that our business operates in because all the policy changes and other cost out actions that we took . We also had all leaders and non - impacted employees helping the laid off employees finding new jobs using their own contacts I different organizations . We have been quite successful so far in our efforts . Insights : The whole process of resizing the business for the future storytelling helped us staying connected to our employees . For each action that we took they exactly knew why we did what we did and helped us implementing those actions . This connection helped in keeping our employees motivated as they were able to relate to the purpose . Mostly employees leave organizations when they do n’t see a clear road ahead . This process helped us retain the employee skills that organization needed to survive in future since all employees had more clarity on the process and criteria of layoffs . Approach / Learnings : Engaging employees with a compelling story and involving them in each step of executing a strategy is something we took back from this experience which we will implement whenever we have to implement any major employee related change . ### Output:

19173

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

tool _ mind mapping tool Challenge : My challenge is why we feel bore are stressed while studying . While studying or preparing for exams I usually feel bore or feel sleepy to learn .i think this is not only for me .many of the people feels the same .we need to find a solution for this problem through mind mapping . Selection : My main moto of selecting this tool is because , it defines various aspects , generate ideas and able to turn those ideas into solutions . Mind mapping helps us to surpass the initial chaos that occurs.to solve the problems that I face in future I want I will use this tool . not only any business problems or professional problems we can solve by using this tool.we can also solve any type of problems by using this technique . i think we can solve my problem through mindmapping in a simple way . Application : The first thing that I did is I understand the problem by doing many surveys in my circle like my friends , do they feel the same or what makes them to feel like that , how they overcome that .like that I gathered a lot of information about my problem . then with all the information I have , I tried to solve the problem by using mind mapping Insight : By applying mind mapping I came to know that no person feels bore or sleepy while they are using social media apps or playing any games . I thought why cann’t we combine this social media and games in learning process.like if we select maths subject , we can make a platform where the problems are displayed to a lot of people .so , that everybody will solve in their own way .by seeing those solution the student may understand any of the solution .and we can motivate the children by giving the points to their work Approach : By using this tool I will try to solve the problems what I came across by using this techinique

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: tool _ mind mapping tool Challenge : My challenge is why we feel bore are stressed while studying . While studying or preparing for exams I usually feel bore or feel sleepy to learn .i think this is not only for me .many of the people feels the same .we need to find a solution for this problem through mind mapping . Selection : My main moto of selecting this tool is because , it defines various aspects , generate ideas and able to turn those ideas into solutions . Mind mapping helps us to surpass the initial chaos that occurs.to solve the problems that I face in future I want I will use this tool . not only any business problems or professional problems we can solve by using this tool.we can also solve any type of problems by using this technique . i think we can solve my problem through mindmapping in a simple way . Application : The first thing that I did is I understand the problem by doing many surveys in my circle like my friends , do they feel the same or what makes them to feel like that , how they overcome that .like that I gathered a lot of information about my problem . then with all the information I have , I tried to solve the problem by using mind mapping Insight : By applying mind mapping I came to know that no person feels bore or sleepy while they are using social media apps or playing any games . I thought why cann’t we combine this social media and games in learning process.like if we select maths subject , we can make a platform where the problems are displayed to a lot of people .so , that everybody will solve in their own way .by seeing those solution the student may understand any of the solution .and we can motivate the children by giving the points to their work Approach : By using this tool I will try to solve the problems what I came across by using this techinique ### Output:

19525

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge The challenge I , as an author , faced was not organizational neither business - related , but rather a genuine aspect with my family at our house . To be more specific , the challenge resides in having limited area of cars parking lot . And the mission is to persuade my family members to dedicate a shaded parking lot area for me only instead of the whole family to share , where someone who jumps in first , will reserve it until decides to drive away . The pressing need for a shaded area lies in the fact that I live in an equatorial and significantly hot country , resulting in my vehicle being unbearable to hop - in and drive during the afternoon . Another factor leading to magnifying the challenge , is that my parents had the desire to build on a family with greater number of children than usual ( extended family ) . It is composed of total of fifteen members including my parents , brothers , sisters , nephews , and nieces , rendering the situation more difficult for catching up with a free parking lot . However , I was the only person using the parking lot and living in the house at the same time . Adding to this , each relative used to pay a visit to our house once a week , but with the extended family members situation , the status of our parking lot was merely always full . Selection After understanding the problem , looking into the matter from different angles , and taking the time in observing my family members tendency of accepting an opposing opinion , I decided to go with the Storytelling module for showing them the importance of my case , and how I am in a greater need for a shaded car parking more than my relatives . My storytelling approach will be structured on the bases of logic and empathy to manifest my needs and ascertain their consent and support . Application As a reminder , the whole family used to adapt the approach of sharing the parking lot with me ( resident of the house ) and those living in independent residences when visiting our home , neglecting several unarticulated circumstances / factors deferring from one member to another , such as employed / unemployed status , actual need for a shaded parking area , and frequency of car utilization on the minimum . For me to show logically and empathetically my need for a shaded parking lot , I selected to picture this situation as a business challenge for them to grasp quicker . In this case , our house was considered as an insurance company , my relatives were the customers , and I was an insurance - providing employee . I started by explaining to them that their side , parking lots availed for everyone , is more likely to be the mentality of caring for the customer and employee comfort at the same time , while my side is to care for the employee comfort more than that of a customer when visiting our sight for requesting business services . I continued by explaining that your side is weak due to several reasons . Firstly , the practice of looking at customers as a one whole entity is inefficient way of judgement as each customer asking for insurance renewal , for example , would only come once a year . Whereas the employee is obligated to report to work every day , and therefore he / she is in a greater need to for securing a shaded parking area . Translating this example back to our challenge reality , my relatives would only come once a week , whereas I live in this house , and thus use the shaded parking lot every day . Secondly , customers will only spend little time inside of the company , in other words , their cars will not be parked so long under the harsh weather without any shading . On the other hand , the employee is expected to stay at his / her post for more than six hours a day . Scaling this example to our situation , since I am an employed person and living in this very house , I use my car everyday and it is necessary to procure a parking for it to be drivable the next morning , whilst my relatives are more likely to come in for just a few minutes , as well as at nighttime . Insight & Approach After I shared the story with my family members , I made them fully aware that asking for absolute equality is not necessarily a face of implementing justice . I backed - up my claim with the idea of handicapped parking lots , and how it resembles justice in the form of inequality . Eventually , the story was justifying enough , and it truly proved to me and them that capturing and fantasizing challenges in the forms of everyday life aspects helps us better understand our problems and the way we should tackle them . Storytelling module , when applicable , is more effective way to handle challenges without running up into time or money consuming approach .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge The challenge I , as an author , faced was not organizational neither business - related , but rather a genuine aspect with my family at our house . To be more specific , the challenge resides in having limited area of cars parking lot . And the mission is to persuade my family members to dedicate a shaded parking lot area for me only instead of the whole family to share , where someone who jumps in first , will reserve it until decides to drive away . The pressing need for a shaded area lies in the fact that I live in an equatorial and significantly hot country , resulting in my vehicle being unbearable to hop - in and drive during the afternoon . Another factor leading to magnifying the challenge , is that my parents had the desire to build on a family with greater number of children than usual ( extended family ) . It is composed of total of fifteen members including my parents , brothers , sisters , nephews , and nieces , rendering the situation more difficult for catching up with a free parking lot . However , I was the only person using the parking lot and living in the house at the same time . Adding to this , each relative used to pay a visit to our house once a week , but with the extended family members situation , the status of our parking lot was merely always full . Selection After understanding the problem , looking into the matter from different angles , and taking the time in observing my family members tendency of accepting an opposing opinion , I decided to go with the Storytelling module for showing them the importance of my case , and how I am in a greater need for a shaded car parking more than my relatives . My storytelling approach will be structured on the bases of logic and empathy to manifest my needs and ascertain their consent and support . Application As a reminder , the whole family used to adapt the approach of sharing the parking lot with me ( resident of the house ) and those living in independent residences when visiting our home , neglecting several unarticulated circumstances / factors deferring from one member to another , such as employed / unemployed status , actual need for a shaded parking area , and frequency of car utilization on the minimum . For me to show logically and empathetically my need for a shaded parking lot , I selected to picture this situation as a business challenge for them to grasp quicker . In this case , our house was considered as an insurance company , my relatives were the customers , and I was an insurance - providing employee . I started by explaining to them that their side , parking lots availed for everyone , is more likely to be the mentality of caring for the customer and employee comfort at the same time , while my side is to care for the employee comfort more than that of a customer when visiting our sight for requesting business services . I continued by explaining that your side is weak due to several reasons . Firstly , the practice of looking at customers as a one whole entity is inefficient way of judgement as each customer asking for insurance renewal , for example , would only come once a year . Whereas the employee is obligated to report to work every day , and therefore he / she is in a greater need to for securing a shaded parking area . Translating this example back to our challenge reality , my relatives would only come once a week , whereas I live in this house , and thus use the shaded parking lot every day . Secondly , customers will only spend little time inside of the company , in other words , their cars will not be parked so long under the harsh weather without any shading . On the other hand , the employee is expected to stay at his / her post for more than six hours a day . Scaling this example to our situation , since I am an employed person and living in this very house , I use my car everyday and it is necessary to procure a parking for it to be drivable the next morning , whilst my relatives are more likely to come in for just a few minutes , as well as at nighttime . Insight & Approach After I shared the story with my family members , I made them fully aware that asking for absolute equality is not necessarily a face of implementing justice . I backed - up my claim with the idea of handicapped parking lots , and how it resembles justice in the form of inequality . Eventually , the story was justifying enough , and it truly proved to me and them that capturing and fantasizing challenges in the forms of everyday life aspects helps us better understand our problems and the way we should tackle them . Storytelling module , when applicable , is more effective way to handle challenges without running up into time or money consuming approach . ### Output:

21324

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge I am the marketing and sales manager of the Bayer Pharmaceutical , a position to which I have just been appointed by the president of the Eurobank Greece , Mr. Lopes . For years , the Apple has been trying to take up a challenge , how to encourage the public to watch the Bissau Guinean championship games . Increased audience at the stadiums will give more chance to the Eurobank Greece to get sponsorship from big companies like MTN , which has been contacted several times but without success due to the low audiences during the matches . To overcome this challenge , we are called to work towards to raise the level of the championship in order to allow the supporter to enjoy a good show by making the championship more attractive and competitive , to review the match schedule in order to allow people who works to be able to go to the stadium and also offer services like catering around the stadiums so that people can not only watch but also to allow them have fun during and after the matches . The project is backed by the Eurobank Greece with the support of presidents of the clubs who play in the three senior divisions of the national championship . Selection We opted for the Learning Launch Tool to experiment our idea and we also decided to use the scrum framework for the management of this project in order to be more agile and to be able to review after each step accomplished . Application The adoption of the Scrum method , allowed to make the work more organized and concise , the work of the team adopted allowed an intoxication of learning and continuous improvement and terms of skills of team members , the parties stakeholders . The Daily and Weekly Scrum Meetings uncover problems in real time and allow for continuous improvement and adaptation . These meetings allowed us to regularly monitor the benefits of the project and areas for improvement in order to deliver a more attractive sports program for our clients . To apply our idea after several meetings with the parties , and after been agreed on the definition of the real problem , problem we decided to provide a small budget the clubs allowing them to have more financial power , fund that we mobilized with our partners from the catering companies . We asked the clubs to organized groups of supporters to animate the stadiums during the matches . We also involved them in the sale of tickets which until now had been centralized at the level of the Eurobank Greece . We signed a partnership with catering companies which allowed us to include a drink on each ticket sold by the clubs and we also promise gifts to the club with more tickets sold by the end of the tournament , and this price can be used for the renewal of infrastructure . We also programed the matches of the clubs that until now carried lowest supporters to the stadium to be played during the weekend after work . Insight The mini championship that we organized with some 16 clubs from the first to the third division , which represented only 25 % of the clubs , allowed us to test our hypotheses and the results were not only good , but surprising . Only after the first 8 games , the stadiums started to be filled with the crowd like the famous Brazilian carnival , the demand were simply beyond our expectations , the clubs even asked us to increase the number of tickets for them to sell . We were able to get the expected sponsorship and the contract was signed with the leading telecommunications company , only after the first step of the tournament , and we were promised the transmission of our match ’s on national television for the years to come . Approach During the tournament , we took important notes and these notes were presented during our scrum meetings , and we also gathered opinions from all our partners . We have found that we can gradually increase our project and also the infrastructure to house more people and meet demand in a more prudent way .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge I am the marketing and sales manager of the Bayer Pharmaceutical , a position to which I have just been appointed by the president of the Eurobank Greece , Mr. Lopes . For years , the Apple has been trying to take up a challenge , how to encourage the public to watch the Bissau Guinean championship games . Increased audience at the stadiums will give more chance to the Eurobank Greece to get sponsorship from big companies like MTN , which has been contacted several times but without success due to the low audiences during the matches . To overcome this challenge , we are called to work towards to raise the level of the championship in order to allow the supporter to enjoy a good show by making the championship more attractive and competitive , to review the match schedule in order to allow people who works to be able to go to the stadium and also offer services like catering around the stadiums so that people can not only watch but also to allow them have fun during and after the matches . The project is backed by the Eurobank Greece with the support of presidents of the clubs who play in the three senior divisions of the national championship . Selection We opted for the Learning Launch Tool to experiment our idea and we also decided to use the scrum framework for the management of this project in order to be more agile and to be able to review after each step accomplished . Application The adoption of the Scrum method , allowed to make the work more organized and concise , the work of the team adopted allowed an intoxication of learning and continuous improvement and terms of skills of team members , the parties stakeholders . The Daily and Weekly Scrum Meetings uncover problems in real time and allow for continuous improvement and adaptation . These meetings allowed us to regularly monitor the benefits of the project and areas for improvement in order to deliver a more attractive sports program for our clients . To apply our idea after several meetings with the parties , and after been agreed on the definition of the real problem , problem we decided to provide a small budget the clubs allowing them to have more financial power , fund that we mobilized with our partners from the catering companies . We asked the clubs to organized groups of supporters to animate the stadiums during the matches . We also involved them in the sale of tickets which until now had been centralized at the level of the Eurobank Greece . We signed a partnership with catering companies which allowed us to include a drink on each ticket sold by the clubs and we also promise gifts to the club with more tickets sold by the end of the tournament , and this price can be used for the renewal of infrastructure . We also programed the matches of the clubs that until now carried lowest supporters to the stadium to be played during the weekend after work . Insight The mini championship that we organized with some 16 clubs from the first to the third division , which represented only 25 % of the clubs , allowed us to test our hypotheses and the results were not only good , but surprising . Only after the first 8 games , the stadiums started to be filled with the crowd like the famous Brazilian carnival , the demand were simply beyond our expectations , the clubs even asked us to increase the number of tickets for them to sell . We were able to get the expected sponsorship and the contract was signed with the leading telecommunications company , only after the first step of the tournament , and we were promised the transmission of our match ’s on national television for the years to come . Approach During the tournament , we took important notes and these notes were presented during our scrum meetings , and we also gathered opinions from all our partners . We have found that we can gradually increase our project and also the infrastructure to house more people and meet demand in a more prudent way . ### Output:

11938

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Digital Initiative Challenge I was a manager in Software Company and my challenge is converting offline / manual services of different states government departments ( E.g. Animal Husbandry , Forest , Transportation , etc . ) into online services and create a central repository to improve efficiency , save cost and time . The project scope includes working collaboratively with different government officials to understand the existing process , creating website for each state , sharing our ideas , obtaining different approvals , payment gateway set up and creating a central repository which acts as a central hub to store all states data . I have a team size of 40 members to complete this project in 9 months of time . We are working on making 9 states services into online . We have 8 departments in each state and each department has 5 services . Below is the pictorial representation of the sample structure we need to build . Selection There are a numerous number of minor tasks that are involved in the overall execution . We need to come up with so many ideas , try them quick , pass / fail and move to the next phase . When the prototype turns out into success , we need to scale the process . When the prototype fails , we need to reiterate and change the strategy . As overall time available for idea generation , tryout and building prototype is minimal , we chose Learning Launch design thinking tool to move forward . Example of minor tasks are creating website designs for each state and departments , payment gateway setups for online payments , creating sample workflows and execution of department transactions ( E.g. License renewal ) , end - to - end workflow creation of existing manual process , etc . Application We have broken down the entire process into multiple subtasks and determined owner for each task as shown below . Below table shows example of few tasks that we started . Key Assumption Who How Time Frame Create Website Designs • Design State Website • Design Department Pages • Creating online forms • Gathering images , logos , Team A Existing Software tools , State Department Images 2 Months Create process flows for each department services ( Process flow consists of all steps to complete a simple transaction manually ) Team B Meeting with State Department Officials and gathering information 1 Month Converting the Manual process to online service – Coding Team C Inputs from above step are used to create designs 1 Month Payment gateway setup Team D 3rd party vendor will provide the service . Implemented this for many clients in the past . Will implement the same approach . 2 Weeks Creating central repository and establishing connectivity with state portals / websites Team E Implemented solutions to similar use cases in the past . We will customize and reuse the pattern . 2 Weeks Here is an example of process flow for license renewal manually . We have started so many tasks in parallel . We started interactions with each department official to understand the number of services they have and started drawing process flow diagram for each service . We verified each process flow diagram after completion with department officials for final completion and then my teams started creating online forms and designs for each service in department . My team started creating prototype websites and started integrating with central repository and verifying payment gateways . Insight We discovered that the departmental services are almost similar in different states . The best example is Driver license renewal which has similar approach in different stated for manual / offline renewal . This helps us to reuse the online service logic developed in one state to another state . Service transaction time in offline mode largely depends on the availability of officials . We had interacted with few customers to get feedback and understand few processes . Long waiting times in the queues in department offices is leading to customer dissatisfaction . Every state has 8 departments and 5 services in each department which leads to total 40 services in each state . We categorized total services into 3 categories based on service transaction time . Category A is where service transaction time is less than 2 hours and Category B is where service transaction is between 2 hours and 2 days and Category C is where service transaction is greater than 2 days . Out of 40 total services , 27 services fall under category A , 9 services fall under category B and 4 services fall under category C. We have shared these insights with department officials and asked them to prioritize top 3 services to build online versions initially . Approach We built prototype models on the top 3 prioritized services by the officials . We then added 25 services in the next iteration and finally 12 services in 3rd iteration . We used the prototype developed for one state to demo to other state officials and this approach really helped us in moving fast . Below is the detailed launch process . State Your Hypotheses - > Presented prototype ideas to the department officials of each state State Key Assumptions - > Presented list of assumptions and get clarifications with key officials and end customers Value Creation - > Shared the value generation with prototype to the officials by implementing prototype ( E.g. Faster Service Transactions , Ease of work to Customer and Officials , etc . ) Execution - > My teams started split the tasks and worked parallelly and in collaboration with key department officials to convert the ideas into actions Dependability - > Collaboration with department officials and feedback from customers Scalability - > Once prototype is accepted then the same formula will be applied to other state services as well Prioritize Key Assumptions - > Inputs were taken from Key officials and prioritized services in prototype Design Test for Key Assumptions - > Key assumptions were incorporated in the prototype and executed Do the Tests - > The prototype was tested , and the results were validated . Verified payment gateway working and integration of state department services with Central Repository Confirming / Disconfirming Data - > we iterated the development based on the data . We were able to wrap up everything within 7 months and able to finish everything within 80 % of allocated budget for the project . With this project the state departments has created additional channel for transactions . This will reduce the number of offline transactions and save a lot of time for the public to visit offices and waiting in the queue . Instead most of the service transactions can be made from the home . The average wait time in department offices came down from 45 minutes to 20 minutes with in first 3 months and the service transactions are getting completed at 2x rate compared to original with new approach . One thing that might help in next time is considering end user feedback before designing the final product . We need to change designs of forms couple of times to make it user friendly . We spent lot of time in the business requirement gathering phase and confirmation from different officials . We noticed that 90 % of the process remain same for similar services in different states . We might have saved a lot of time if we have meetings with all the state department officials at same time which may be hard but will try to see the possibility .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Digital Initiative Challenge I was a manager in Software Company and my challenge is converting offline / manual services of different states government departments ( E.g. Animal Husbandry , Forest , Transportation , etc . ) into online services and create a central repository to improve efficiency , save cost and time . The project scope includes working collaboratively with different government officials to understand the existing process , creating website for each state , sharing our ideas , obtaining different approvals , payment gateway set up and creating a central repository which acts as a central hub to store all states data . I have a team size of 40 members to complete this project in 9 months of time . We are working on making 9 states services into online . We have 8 departments in each state and each department has 5 services . Below is the pictorial representation of the sample structure we need to build . Selection There are a numerous number of minor tasks that are involved in the overall execution . We need to come up with so many ideas , try them quick , pass / fail and move to the next phase . When the prototype turns out into success , we need to scale the process . When the prototype fails , we need to reiterate and change the strategy . As overall time available for idea generation , tryout and building prototype is minimal , we chose Learning Launch design thinking tool to move forward . Example of minor tasks are creating website designs for each state and departments , payment gateway setups for online payments , creating sample workflows and execution of department transactions ( E.g. License renewal ) , end - to - end workflow creation of existing manual process , etc . Application We have broken down the entire process into multiple subtasks and determined owner for each task as shown below . Below table shows example of few tasks that we started . Key Assumption Who How Time Frame Create Website Designs • Design State Website • Design Department Pages • Creating online forms • Gathering images , logos , Team A Existing Software tools , State Department Images 2 Months Create process flows for each department services ( Process flow consists of all steps to complete a simple transaction manually ) Team B Meeting with State Department Officials and gathering information 1 Month Converting the Manual process to online service – Coding Team C Inputs from above step are used to create designs 1 Month Payment gateway setup Team D 3rd party vendor will provide the service . Implemented this for many clients in the past . Will implement the same approach . 2 Weeks Creating central repository and establishing connectivity with state portals / websites Team E Implemented solutions to similar use cases in the past . We will customize and reuse the pattern . 2 Weeks Here is an example of process flow for license renewal manually . We have started so many tasks in parallel . We started interactions with each department official to understand the number of services they have and started drawing process flow diagram for each service . We verified each process flow diagram after completion with department officials for final completion and then my teams started creating online forms and designs for each service in department . My team started creating prototype websites and started integrating with central repository and verifying payment gateways . Insight We discovered that the departmental services are almost similar in different states . The best example is Driver license renewal which has similar approach in different stated for manual / offline renewal . This helps us to reuse the online service logic developed in one state to another state . Service transaction time in offline mode largely depends on the availability of officials . We had interacted with few customers to get feedback and understand few processes . Long waiting times in the queues in department offices is leading to customer dissatisfaction . Every state has 8 departments and 5 services in each department which leads to total 40 services in each state . We categorized total services into 3 categories based on service transaction time . Category A is where service transaction time is less than 2 hours and Category B is where service transaction is between 2 hours and 2 days and Category C is where service transaction is greater than 2 days . Out of 40 total services , 27 services fall under category A , 9 services fall under category B and 4 services fall under category C. We have shared these insights with department officials and asked them to prioritize top 3 services to build online versions initially . Approach We built prototype models on the top 3 prioritized services by the officials . We then added 25 services in the next iteration and finally 12 services in 3rd iteration . We used the prototype developed for one state to demo to other state officials and this approach really helped us in moving fast . Below is the detailed launch process . State Your Hypotheses - > Presented prototype ideas to the department officials of each state State Key Assumptions - > Presented list of assumptions and get clarifications with key officials and end customers Value Creation - > Shared the value generation with prototype to the officials by implementing prototype ( E.g. Faster Service Transactions , Ease of work to Customer and Officials , etc . ) Execution - > My teams started split the tasks and worked parallelly and in collaboration with key department officials to convert the ideas into actions Dependability - > Collaboration with department officials and feedback from customers Scalability - > Once prototype is accepted then the same formula will be applied to other state services as well Prioritize Key Assumptions - > Inputs were taken from Key officials and prioritized services in prototype Design Test for Key Assumptions - > Key assumptions were incorporated in the prototype and executed Do the Tests - > The prototype was tested , and the results were validated . Verified payment gateway working and integration of state department services with Central Repository Confirming / Disconfirming Data - > we iterated the development based on the data . We were able to wrap up everything within 7 months and able to finish everything within 80 % of allocated budget for the project . With this project the state departments has created additional channel for transactions . This will reduce the number of offline transactions and save a lot of time for the public to visit offices and waiting in the queue . Instead most of the service transactions can be made from the home . The average wait time in department offices came down from 45 minutes to 20 minutes with in first 3 months and the service transactions are getting completed at 2x rate compared to original with new approach . One thing that might help in next time is considering end user feedback before designing the final product . We need to change designs of forms couple of times to make it user friendly . We spent lot of time in the business requirement gathering phase and confirmation from different officials . We noticed that 90 % of the process remain same for similar services in different states . We might have saved a lot of time if we have meetings with all the state department officials at same time which may be hard but will try to see the possibility . ### Output:

20140

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

The Problem A fashion brand has witnessed a decline in the market position with more and more millennials uninterested in the brand and its product offers . The goal is to have a more engaged millennial consumer , stronger relationships resulting to growth in sales and market position . Another goal of the company is to create experiences that embody their strategy “ Comfortable with ME ” . This strategy was born out of a realization that the modern woman is comfortable with her choices and despite the challenging gender roles , she is comfortable with her style . In this case I focused on the problem being : Disconnect between the millennials and the brand ’s positioning and legacy The Project Find a way to establish a connection between the brand and millennials , showcase the brand ’s expertise , strengthen the relationship with this market segment and ultimately drive sales growth The Selection In this project , I used a Number of design tools but what I would like to emphasis is the Learning Launch tool . According to Stefan Fuchs in Module 4 of Design Thinking , learning launches involve figuring out what consumer need is so burning that someone is going to buy your answer to that need . This is an experiment in the market place which should be cheap and fast yet it ’s so important because an experimental learning launch is a search for the truth . But before we get to the Learning Launch tool , I would like to give you a brief understanding of how I got to this step . In brief , I looked at a broader topic ; buying patterns and behavior of the millennials , what they buy , where they buy , how they buy and why they buy . First using secondary data , I gathered data from research firms and experts . I interviewed over 50 experts on why millennials behave the way they do . How they buy , where they buy and why they buy . Out of this , there was a lot of insights , with some of them including Millennials need for comfort and spontaneity . These insights then needed to be translated to design criteria . Application of Learning Launch Tool This involved coming up with the key customer , execution and defensibility assumptions . So the first step was coming up with the hypothesis . My idea involved the launch of an interactive site where consumers were able to upload their images and try garments digitally before they buy , build a digital closet with capabilities of sharing via social media . Accompanied by a digital campaign featuring top lifestyle influencers , dubbed “ Comfortable with Me . ” I hoped this would meet the millennials needs of comfort and spontaneity while establishing brand connection better than competition . So I sought for opportunities to build prototypes and to test the assumptions . In order to test this in a Learning Launch , I selected an AIESEC conference which attracted over 5000 millennials for unveiling , since as a brand we had participated in previous years . Together with my team , we loaded the content on iPad’s / touchscreens and allowed the participants to interact . The results from AIESEC were amazing with most of the participants getting hooked in the digital closets with even pre - orders of yet to be launched collections . Data from the engagement showed that there was a connection to the millennials . Insight & Approach What I have learned from this exercise is that , running to do do business plans immediately after getting an idea is quite backward and completely unnecessary . In the 21st century where customer is not just key but also the customer knows what he / she wants we must talk to our customers make sure we are meeting the specific need better than competition and this can be well achieved through Learning Launch tools . Next time I will combine different tools of design thinking for better results . For example , in this case I could have also used Story Telling both in the campaign and training the “ Digital Live Chat ” teams in order to improve the overall customer experience .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: The Problem A fashion brand has witnessed a decline in the market position with more and more millennials uninterested in the brand and its product offers . The goal is to have a more engaged millennial consumer , stronger relationships resulting to growth in sales and market position . Another goal of the company is to create experiences that embody their strategy “ Comfortable with ME ” . This strategy was born out of a realization that the modern woman is comfortable with her choices and despite the challenging gender roles , she is comfortable with her style . In this case I focused on the problem being : Disconnect between the millennials and the brand ’s positioning and legacy The Project Find a way to establish a connection between the brand and millennials , showcase the brand ’s expertise , strengthen the relationship with this market segment and ultimately drive sales growth The Selection In this project , I used a Number of design tools but what I would like to emphasis is the Learning Launch tool . According to Stefan Fuchs in Module 4 of Design Thinking , learning launches involve figuring out what consumer need is so burning that someone is going to buy your answer to that need . This is an experiment in the market place which should be cheap and fast yet it ’s so important because an experimental learning launch is a search for the truth . But before we get to the Learning Launch tool , I would like to give you a brief understanding of how I got to this step . In brief , I looked at a broader topic ; buying patterns and behavior of the millennials , what they buy , where they buy , how they buy and why they buy . First using secondary data , I gathered data from research firms and experts . I interviewed over 50 experts on why millennials behave the way they do . How they buy , where they buy and why they buy . Out of this , there was a lot of insights , with some of them including Millennials need for comfort and spontaneity . These insights then needed to be translated to design criteria . Application of Learning Launch Tool This involved coming up with the key customer , execution and defensibility assumptions . So the first step was coming up with the hypothesis . My idea involved the launch of an interactive site where consumers were able to upload their images and try garments digitally before they buy , build a digital closet with capabilities of sharing via social media . Accompanied by a digital campaign featuring top lifestyle influencers , dubbed “ Comfortable with Me . ” I hoped this would meet the millennials needs of comfort and spontaneity while establishing brand connection better than competition . So I sought for opportunities to build prototypes and to test the assumptions . In order to test this in a Learning Launch , I selected an AIESEC conference which attracted over 5000 millennials for unveiling , since as a brand we had participated in previous years . Together with my team , we loaded the content on iPad’s / touchscreens and allowed the participants to interact . The results from AIESEC were amazing with most of the participants getting hooked in the digital closets with even pre - orders of yet to be launched collections . Data from the engagement showed that there was a connection to the millennials . Insight & Approach What I have learned from this exercise is that , running to do do business plans immediately after getting an idea is quite backward and completely unnecessary . In the 21st century where customer is not just key but also the customer knows what he / she wants we must talk to our customers make sure we are meeting the specific need better than competition and this can be well achieved through Learning Launch tools . Next time I will combine different tools of design thinking for better results . For example , in this case I could have also used Story Telling both in the campaign and training the “ Digital Live Chat ” teams in order to improve the overall customer experience . ### Output:

20750

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

One day when my family and I were going to a famous restaurant . To have a dinner . The dinner was at 7:30 pm . The hotel we were supposed to go were was one of the most busy and famous restaurants in the whole community . Even though the dinner was at 7:30 pm we still had to arrive at the restaurant before 6:00 – 6:30 pm because , as the restaurant was the most famous and busy restaurant , we always had trouble paying for a parking spot to park our car as we did n’t enough liquid cash to pay at the parking lot , we also faced this problem in many places like busy , famous hotels nearby our community , different sports arena ’s like cricket , volley ball , football stadiums , basketball , lawn tennis , badminton courts , famous movie theatres , etc . And on that day once again due to my sister and mother we reached the restaurant late by 6:45 – 6:50 pm and we were once again in trouble finding parking spots to park our car as most of the parking spaces were filled and we did n’t even have enough liquid cash to pay at the parking lot , finally about 30 to 45 min struggle we found a parking spot and we were 15min late to the restaurant . In the parking lot I saw another family similarly struggling to pay at the parking spot to park their vehicle and they even had 2 young children who ’s faces told me they were very happy to come to the restaurant to have a good dinner meal after a long time . But when we were returning to the parking lot to return to our home after having our dinner , the family I saw they were still struggling to find and pay for another parking spot nearby , then I went up to them and told that it ’s been too late . you guys have been finding a parking lot and told them that the college was about to close and it was too late in the night . Then Digital cash for the physical world they realized they had missed the dinner as they did n’t keep track of the time while finding a parking spot . They were full depressed as they missed the dinner , I could see total disappointment in the children ’s faces too , I could feel their disappointment and pain because even me and my family were in the same situation many times and even , we had to miss many movies , cricket matches due to this problem . Then on one fine day I thought of the idea that , as most of our payment methods have shifted to digital payments so I thought of creating an app by which people could pay at the parking lots using their mobile phone and could also pay using their credit card also using their phone . Then I contacted some my friends and also some of the hotel management staff and asked them about updating their payment method to digital method and also explained them how their customers were being effected by the current payment methods and then I and my friends developed an app call Valpark mobile in which people could create a profile for themselves by submitting their name , mobile no , email , and credit card details and then they will be given a unique code in which they have to type while paying for their parking spot which makes it more secure . This is the story behind founding Valpark mobile MORAL : Every problem has a solution whether it may be a little or a huge problem , the only thing that matters is to find for the solution and trying to solve it .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: One day when my family and I were going to a famous restaurant . To have a dinner . The dinner was at 7:30 pm . The hotel we were supposed to go were was one of the most busy and famous restaurants in the whole community . Even though the dinner was at 7:30 pm we still had to arrive at the restaurant before 6:00 – 6:30 pm because , as the restaurant was the most famous and busy restaurant , we always had trouble paying for a parking spot to park our car as we did n’t enough liquid cash to pay at the parking lot , we also faced this problem in many places like busy , famous hotels nearby our community , different sports arena ’s like cricket , volley ball , football stadiums , basketball , lawn tennis , badminton courts , famous movie theatres , etc . And on that day once again due to my sister and mother we reached the restaurant late by 6:45 – 6:50 pm and we were once again in trouble finding parking spots to park our car as most of the parking spaces were filled and we did n’t even have enough liquid cash to pay at the parking lot , finally about 30 to 45 min struggle we found a parking spot and we were 15min late to the restaurant . In the parking lot I saw another family similarly struggling to pay at the parking spot to park their vehicle and they even had 2 young children who ’s faces told me they were very happy to come to the restaurant to have a good dinner meal after a long time . But when we were returning to the parking lot to return to our home after having our dinner , the family I saw they were still struggling to find and pay for another parking spot nearby , then I went up to them and told that it ’s been too late . you guys have been finding a parking lot and told them that the college was about to close and it was too late in the night . Then Digital cash for the physical world they realized they had missed the dinner as they did n’t keep track of the time while finding a parking spot . They were full depressed as they missed the dinner , I could see total disappointment in the children ’s faces too , I could feel their disappointment and pain because even me and my family were in the same situation many times and even , we had to miss many movies , cricket matches due to this problem . Then on one fine day I thought of the idea that , as most of our payment methods have shifted to digital payments so I thought of creating an app by which people could pay at the parking lots using their mobile phone and could also pay using their credit card also using their phone . Then I contacted some my friends and also some of the hotel management staff and asked them about updating their payment method to digital method and also explained them how their customers were being effected by the current payment methods and then I and my friends developed an app call Valpark mobile in which people could create a profile for themselves by submitting their name , mobile no , email , and credit card details and then they will be given a unique code in which they have to type while paying for their parking spot which makes it more secure . This is the story behind founding Valpark mobile MORAL : Every problem has a solution whether it may be a little or a huge problem , the only thing that matters is to find for the solution and trying to solve it . ### Output:

18518

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge Visualization is one of the powerful tool which allows us to think in a non verbal way . Anywhere it is not specified that while explaining something to someone it ’s necessary to draw some emojis or cliparts . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity . Data visualization is the graphical representation of information and data . By using visual elements like charts , graphs , and maps , data visualization tools provide an accessible way to see and understand trends , outliers , and patterns in data . At first this might go tough but if practice is done it goes smoothly . Selection There are various tools that can be utilized for drawing the images , charts , digraphs , etc . As we had studied in 1st Week about visualization technique it seems that it helps bringing ideas to life . We ’re thinking about possibilities that we have n’t yet seen . At first I was explaining to develop online food home delivery services to my aunt and ms . Manuela ( Aunt ’s friend ) . Initially , they were not being able to analyze the things as per my perspective and opinion . This eventually dawned me and only miscommunication was happening . Application There are lots and lots of things happening around us . Gradually , we learn everyday . But just learning is not the overall achievement . Whatever we have learned we must apply it somewhere . So , I decided to re- introduce my topic to Manuela and my aunt . But this time I introduced a small clip that contained some characters and a story based upon my topic . The story include the start of our project , what can we do in that , what will be the benefits of it , and all the effects that will happen if we provide an online services . Now , at this time both of them had got proper idea and instead of imaging by themselves I showed them my perspection . This gradually helped us to build one thinking among all of us three . Insight All the information about design thinking tools I had gathered and tried to find out the best possible tool that will be suited to the startup as mentioned above . Visualization is the foremost powerful tool because it needs imagining something first . If everyone develops this vision then it be great and will reduced the miscommunication among the stakeholders and like - wise in employees in any of the organizations . Approach I gathered some characters and tied them along in one video . In included the information and function of the startup . If in future there ’s any need of such tools then I ’ll combine visualization along with Mind- mapping and Story Telling . This is so that Mapping will provide the digital outlooks where as story will tell about y past experiences and projects as well as discussing topic my making a story as an audio for the visual video .

EMAIL: ID_NUM: NAME_STUDENT: Manuela, Manuela PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge Visualization is one of the powerful tool which allows us to think in a non verbal way . Anywhere it is not specified that while explaining something to someone it ’s necessary to draw some emojis or cliparts . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity . Data visualization is the graphical representation of information and data . By using visual elements like charts , graphs , and maps , data visualization tools provide an accessible way to see and understand trends , outliers , and patterns in data . At first this might go tough but if practice is done it goes smoothly . Selection There are various tools that can be utilized for drawing the images , charts , digraphs , etc . As we had studied in 1st Week about visualization technique it seems that it helps bringing ideas to life . We ’re thinking about possibilities that we have n’t yet seen . At first I was explaining to develop online food home delivery services to my aunt and ms . Manuela ( Aunt ’s friend ) . Initially , they were not being able to analyze the things as per my perspective and opinion . This eventually dawned me and only miscommunication was happening . Application There are lots and lots of things happening around us . Gradually , we learn everyday . But just learning is not the overall achievement . Whatever we have learned we must apply it somewhere . So , I decided to re- introduce my topic to Manuela and my aunt . But this time I introduced a small clip that contained some characters and a story based upon my topic . The story include the start of our project , what can we do in that , what will be the benefits of it , and all the effects that will happen if we provide an online services . Now , at this time both of them had got proper idea and instead of imaging by themselves I showed them my perspection . This gradually helped us to build one thinking among all of us three . Insight All the information about design thinking tools I had gathered and tried to find out the best possible tool that will be suited to the startup as mentioned above . Visualization is the foremost powerful tool because it needs imagining something first . If everyone develops this vision then it be great and will reduced the miscommunication among the stakeholders and like - wise in employees in any of the organizations . Approach I gathered some characters and tied them along in one video . In included the information and function of the startup . If in future there ’s any need of such tools then I ’ll combine visualization along with Mind- mapping and Story Telling . This is so that Mapping will provide the digital outlooks where as story will tell about y past experiences and projects as well as discussing topic my making a story as an audio for the visual video . ### Output:

9043

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Map ( Neighborhood Parks ) Challenge :  I am a member of my Government Organization ’s – Unban Planning Department and my / our challenge is to improve neighborhood parks . The project scope neighborhood gardens serve a diverse segment of society . As we take the test different age of the use of gardens ( children , teenage and adults ) . The main challenge is how to develop the gardens from the traditional view in line with the nature of our atmosphere , where temperatures are high ( average 40 ° C ) . Selection :  More than one team was formed and the tasks were distributed . Each team was established using more than one performance . The mind map was the effective performance , so that the concept of the main idea was conceptualized and secondary ideas were added to the main idea .  The benefit of using mind mapping tools is that we put our ideas down in any order , as soon as one of the team says we put on board to see the image in full ( diagram ) . Application :  Workshops were held among the members of the team and it was the work of secondary workshops with age groups of garden restorers and put a plate of passers - by to brainstorm ideas . Insight :  We have benefited from the use of the mind map that a diagram what we used to represent ideas or information branching from a central key idea help us with organization , problem solving and decision making . Approach :  The time we applied for the performance ( mind map ) we encountered more than a challenge , so I told our experience in this area . It was recommended to attend courses for development in this area . It was also suggested to address the IT department of the company in order to work a smart program that shortens our time and reduces the waste of papers and make it a partnership with people outside the work to increase the scope of generating ideas for any future project serves the community .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Map ( Neighborhood Parks ) Challenge :  I am a member of my Government Organization ’s – Unban Planning Department and my / our challenge is to improve neighborhood parks . The project scope neighborhood gardens serve a diverse segment of society . As we take the test different age of the use of gardens ( children , teenage and adults ) . The main challenge is how to develop the gardens from the traditional view in line with the nature of our atmosphere , where temperatures are high ( average 40 ° C ) . Selection :  More than one team was formed and the tasks were distributed . Each team was established using more than one performance . The mind map was the effective performance , so that the concept of the main idea was conceptualized and secondary ideas were added to the main idea .  The benefit of using mind mapping tools is that we put our ideas down in any order , as soon as one of the team says we put on board to see the image in full ( diagram ) . Application :  Workshops were held among the members of the team and it was the work of secondary workshops with age groups of garden restorers and put a plate of passers - by to brainstorm ideas . Insight :  We have benefited from the use of the mind map that a diagram what we used to represent ideas or information branching from a central key idea help us with organization , problem solving and decision making . Approach :  The time we applied for the performance ( mind map ) we encountered more than a challenge , so I told our experience in this area . It was recommended to attend courses for development in this area . It was also suggested to address the IT department of the company in order to work a smart program that shortens our time and reduces the waste of papers and make it a partnership with people outside the work to increase the scope of generating ideas for any future project serves the community . ### Output:

14075

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Visualization Challenge & Selection As a system analyst and project manager in a tech company that works with startups , we are usually seated with people from deferent areas , roles , and experience that try to explain their ideas through talking itself . This way had made us have some trouble finding a middle ground in explaining their idea from a business side and us analyzing it into digital technology concepts is usually a challenge for us . I selected visualization to help all teams to start using their creative right side of their brain and start visualizing the idea to come to life from both the technical and digital side . The visualization tool is not just drawing characters . It is also using diagrams and shapes or arrows to demonstrate the idea . This helps the team unify their thinking and reach the ultimate goal . In this project , the stakeholder was trying to build a new platform that helps in gathering data on FMCG products from people in a new creative way . Since this scenario had recognized actors such as the product user , distributors , and logistics people , I thought that using the straw man graphic and other pictures , wireframes , and short films would be beneficial . Application I start planning the actors by drawing them on the whiteboard while thinking out loud with the stakeholders . We plan by imagining the journey or each of the staw men characters that represent ( end - user , delivery person , and data collector ) . While planing each of the users ' journeys we can now imagine a more detailed structured route and actions that they will be reforming which helped us in knowing where we can automate the processes to get more accurate and deep data . Insight Using this way of designed thinking has helped us tap into the creative side of our brains as well as unifying our way of thinking to have a good understanding of the idea they are trying to explain and agree on from all sides of the business . This approach also incorporates a little bit of the storytelling tool as we needed it to draw the journey of the users on the board . Finally , the IT team will use the images and diagrams imagined and planned to dram more accurate modeling diagrams that help us plan all classes and models of our new upcoming project platform . Approach Our team has enjoyed the visualization tool we used . It made the discovery session more fun and enjoyable as well as it has incorporated the storytelling tool . I would re - use the tool again in our future discovery sessions .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Visualization Challenge & Selection As a system analyst and project manager in a tech company that works with startups , we are usually seated with people from deferent areas , roles , and experience that try to explain their ideas through talking itself . This way had made us have some trouble finding a middle ground in explaining their idea from a business side and us analyzing it into digital technology concepts is usually a challenge for us . I selected visualization to help all teams to start using their creative right side of their brain and start visualizing the idea to come to life from both the technical and digital side . The visualization tool is not just drawing characters . It is also using diagrams and shapes or arrows to demonstrate the idea . This helps the team unify their thinking and reach the ultimate goal . In this project , the stakeholder was trying to build a new platform that helps in gathering data on FMCG products from people in a new creative way . Since this scenario had recognized actors such as the product user , distributors , and logistics people , I thought that using the straw man graphic and other pictures , wireframes , and short films would be beneficial . Application I start planning the actors by drawing them on the whiteboard while thinking out loud with the stakeholders . We plan by imagining the journey or each of the staw men characters that represent ( end - user , delivery person , and data collector ) . While planing each of the users ' journeys we can now imagine a more detailed structured route and actions that they will be reforming which helped us in knowing where we can automate the processes to get more accurate and deep data . Insight Using this way of designed thinking has helped us tap into the creative side of our brains as well as unifying our way of thinking to have a good understanding of the idea they are trying to explain and agree on from all sides of the business . This approach also incorporates a little bit of the storytelling tool as we needed it to draw the journey of the users on the board . Finally , the IT team will use the images and diagrams imagined and planned to dram more accurate modeling diagrams that help us plan all classes and models of our new upcoming project platform . Approach Our team has enjoyed the visualization tool we used . It made the discovery session more fun and enjoyable as well as it has incorporated the storytelling tool . I would re - use the tool again in our future discovery sessions . ### Output:

18252

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Peer - graded Assignment : Reflection For this activity choose Storytelling ( Module 2 ) Mind maps ( module 3 ) in order to successfully carry out a very important networking project in the construction of the Accenture headquarters building in Buenos Aires , the challenge was to change the mentality of the team of technicians who were unmotivated and did not work as a solid team I was very thoughtful because the project had to be delivered on time but the obstacle was the technical team , there were no other barriers , neither economic nor infrastructure , materials and equipment , we had everything , but the lack of motivation and lack of companionship was overwhelming putting the project at risk . My idea was to hold daily meetings of 15 minutes applying agile methodology with the technicians and we chatted about the performance of the work , but also about soccer and tactical stories and thoughts of famous coaches , for example Pep Guardiola among others , this decompresses the work environment and everyone They are passionate about soccer , these tactical stories and epic matches motivated them and changed their mood , the performance was increasing and thus they themselves were able to create their mental maps and contribute ideas to the meetings . In summary applying Storytelling ( Module 2 ) Mind maps ( module 3 ) I was able to achieve a collective mentality change in the team of technicians , solve a problem creatively in the Design Thinking style and as a result close the project in a timely manner . Jimena 30 - 12 - 20

EMAIL: ID_NUM: NAME_STUDENT: Jimena PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Peer - graded Assignment : Reflection For this activity choose Storytelling ( Module 2 ) Mind maps ( module 3 ) in order to successfully carry out a very important networking project in the construction of the Accenture headquarters building in Buenos Aires , the challenge was to change the mentality of the team of technicians who were unmotivated and did not work as a solid team I was very thoughtful because the project had to be delivered on time but the obstacle was the technical team , there were no other barriers , neither economic nor infrastructure , materials and equipment , we had everything , but the lack of motivation and lack of companionship was overwhelming putting the project at risk . My idea was to hold daily meetings of 15 minutes applying agile methodology with the technicians and we chatted about the performance of the work , but also about soccer and tactical stories and thoughts of famous coaches , for example Pep Guardiola among others , this decompresses the work environment and everyone They are passionate about soccer , these tactical stories and epic matches motivated them and changed their mood , the performance was increasing and thus they themselves were able to create their mental maps and contribute ideas to the meetings . In summary applying Storytelling ( Module 2 ) Mind maps ( module 3 ) I was able to achieve a collective mentality change in the team of technicians , solve a problem creatively in the Design Thinking style and as a result close the project in a timely manner . Jimena 30 - 12 - 20 ### Output:

7404

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

A note on analytic rubrics : If you decide you feel more comfortable grading with an analytic rubric , you can assign a point value to each concept . The drawback to this method is that it can sometimes unfairly penalize a student who has a good understanding of the problem but makes a lot of minor errors . Also , one must assign a point - value to every type of error made by your students , and the variety of mistakes can be staggering . Because the analytic method tends to have many more parts , the method can take quite a bit more time to apply . In the end , your analytic rubric should give results that agree with the common - sense assessment of how well the student understood the problem . This sense is well captured by the holistic method . An introductory - level , large - lecture course is a difficult setting for managing a student research assignment . With the assistance of an instructional support team that included a GSI teaching consultant and a UC Berkeley librarian , sociology lecturer Mary Kelsey developed the following assignment : Write a seven- to eight - page essay in which you make an argument about the relationship between social factors and educational opportunity . To complete the assignment , you will use electronic databases to gather data on three different high schools ( including your own ) . You will use this data to locate each school within the larger social structure and to support your argument about the relationship between social status and public school quality . In your paper you should also reflect on how your own personal educational opportunities have been influenced by the social factors you identify . Course readings and materials should be used as background , to define sociological concepts and to place your argument within a broader discussion of the relationship between social status and individual opportunity . Your paper should be clearly organized , proofread for grammar and spelling , and all scholarly ideas must be cited using the ASA style manual . This was a lengthy and complex assignment worth a substantial portion of the course grade . Since the class was very large , the instructor wanted to minimize the effort it would take her GSIs to grade the papers in a manner consistent with the assignment ’s learning objectives . For these reasons Dr. Kelsey and the instructional team gave a lot of forethought to crafting a detailed grading rubric .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: A note on analytic rubrics : If you decide you feel more comfortable grading with an analytic rubric , you can assign a point value to each concept . The drawback to this method is that it can sometimes unfairly penalize a student who has a good understanding of the problem but makes a lot of minor errors . Also , one must assign a point - value to every type of error made by your students , and the variety of mistakes can be staggering . Because the analytic method tends to have many more parts , the method can take quite a bit more time to apply . In the end , your analytic rubric should give results that agree with the common - sense assessment of how well the student understood the problem . This sense is well captured by the holistic method . An introductory - level , large - lecture course is a difficult setting for managing a student research assignment . With the assistance of an instructional support team that included a GSI teaching consultant and a UC Berkeley librarian , sociology lecturer Mary Kelsey developed the following assignment : Write a seven- to eight - page essay in which you make an argument about the relationship between social factors and educational opportunity . To complete the assignment , you will use electronic databases to gather data on three different high schools ( including your own ) . You will use this data to locate each school within the larger social structure and to support your argument about the relationship between social status and public school quality . In your paper you should also reflect on how your own personal educational opportunities have been influenced by the social factors you identify . Course readings and materials should be used as background , to define sociological concepts and to place your argument within a broader discussion of the relationship between social status and individual opportunity . Your paper should be clearly organized , proofread for grammar and spelling , and all scholarly ideas must be cited using the ASA style manual . This was a lengthy and complex assignment worth a substantial portion of the course grade . Since the class was very large , the instructor wanted to minimize the effort it would take her GSIs to grade the papers in a manner consistent with the assignment ’s learning objectives . For these reasons Dr. Kelsey and the instructional team gave a lot of forethought to crafting a detailed grading rubric . ### Output:

13659

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping Challenge I am currently managing an infrastructure IT program for a large Pharmaceutical company based out of Chicago where I am responsible for driving automation throughout the engagement ( End user computing , Backup & Storage and Network management ) . We started our automation journey last year however after a few months we started seeing many concerns and issues being raised from different stakeholders . To understand these issues better and find out the underlying problems we planned a day long automation workshop inviting 20 key stakeholders / SMEs from customer organization and our senior management and solution team . The objective of the workshop was to uncover the real issues which is hindering overall automation progress so that a right action plan can be formulated and to be executed to bring the program on track . Selection We decided to leverage Mind Mapping in the workshop to engage all the stakeholders and uncover the real issues . Mind Mapping is an important Design thinking tool which is used to represent how ideas or other items are linked to a central idea and to each other . Mind maps are used to generate , visualize , structure and classify ideas to look for patterns and insights that provide key design criteria . We do this by displaying the data and asking people to cluster them in ways that allow themes and patterns to emerge . As we felt , to succeed , mind mapping has to be a team sport and engaging . Application We started the workshop with introduction and setting the agenda / objectives . After that , what we did was we displayed the automation journey we had so far in a white board highlighting all key milestones and current status , automation architecture , technology stack , all the key modules / features that are in development and the key benefits to be realized . After the details were displayed , we asked each of the stakeholders to go through the details and highlight the key issues / show stoppers that they think need to be addressed to make the automation journey successful . Each person was allowed to come up with as many issues as he / she thinks need to be highlighted . We have handed each person with a set of sticky notes and pen and asked them to stick their notes into the white board once done . We gave roughly 30 mins for this exercise . Once all the sticky notes were there in the board , we as a team went through all of them one by one and clustered them into 4 main themes ( Technology Issues , Security Issues , Execution Issues and Stakeholder / Communication Issues ) . Once we have all the sticky notes clustered in 4 general themes , we divided customer and solution teams both into four groups and asked them to discuss on those issues to come up with as much as insights possible as that will feed into the action plan which will be formulated post the workshop . Insights and Approach What I have learned from conducting this exercise with diverse stakeholders is that while the mind mapping with sticky notes / clustering that captures an exhaustive feedback , the more valuable aspect of the activity was the shared insights and shared learning that occurs within the teams . The graphic of automation journey at first place gave the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . Also , this exercise helped us to uncover and gain insights that some of the automation issues were not at all related to the product / solution which we are offering – those were issues due to communications gaps and lack of adequate documentation provided . Moving forward , our team will review these insights and will come up with action plans to ensure automation becomes a big success story for the client . Approach given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the Mind Mapping was the appropriate tool . As previously mentioned , our team needs to review the insight gained from the automation workshop and incorporate this insight into an action plan to continue with a successful journey and on time rollout .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping Challenge I am currently managing an infrastructure IT program for a large Pharmaceutical company based out of Chicago where I am responsible for driving automation throughout the engagement ( End user computing , Backup & Storage and Network management ) . We started our automation journey last year however after a few months we started seeing many concerns and issues being raised from different stakeholders . To understand these issues better and find out the underlying problems we planned a day long automation workshop inviting 20 key stakeholders / SMEs from customer organization and our senior management and solution team . The objective of the workshop was to uncover the real issues which is hindering overall automation progress so that a right action plan can be formulated and to be executed to bring the program on track . Selection We decided to leverage Mind Mapping in the workshop to engage all the stakeholders and uncover the real issues . Mind Mapping is an important Design thinking tool which is used to represent how ideas or other items are linked to a central idea and to each other . Mind maps are used to generate , visualize , structure and classify ideas to look for patterns and insights that provide key design criteria . We do this by displaying the data and asking people to cluster them in ways that allow themes and patterns to emerge . As we felt , to succeed , mind mapping has to be a team sport and engaging . Application We started the workshop with introduction and setting the agenda / objectives . After that , what we did was we displayed the automation journey we had so far in a white board highlighting all key milestones and current status , automation architecture , technology stack , all the key modules / features that are in development and the key benefits to be realized . After the details were displayed , we asked each of the stakeholders to go through the details and highlight the key issues / show stoppers that they think need to be addressed to make the automation journey successful . Each person was allowed to come up with as many issues as he / she thinks need to be highlighted . We have handed each person with a set of sticky notes and pen and asked them to stick their notes into the white board once done . We gave roughly 30 mins for this exercise . Once all the sticky notes were there in the board , we as a team went through all of them one by one and clustered them into 4 main themes ( Technology Issues , Security Issues , Execution Issues and Stakeholder / Communication Issues ) . Once we have all the sticky notes clustered in 4 general themes , we divided customer and solution teams both into four groups and asked them to discuss on those issues to come up with as much as insights possible as that will feed into the action plan which will be formulated post the workshop . Insights and Approach What I have learned from conducting this exercise with diverse stakeholders is that while the mind mapping with sticky notes / clustering that captures an exhaustive feedback , the more valuable aspect of the activity was the shared insights and shared learning that occurs within the teams . The graphic of automation journey at first place gave the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . Also , this exercise helped us to uncover and gain insights that some of the automation issues were not at all related to the product / solution which we are offering – those were issues due to communications gaps and lack of adequate documentation provided . Moving forward , our team will review these insights and will come up with action plans to ensure automation becomes a big success story for the client . Approach given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the Mind Mapping was the appropriate tool . As previously mentioned , our team needs to review the insight gained from the automation workshop and incorporate this insight into an action plan to continue with a successful journey and on time rollout . ### Output:

15437

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualisation Challenge When I had joined the organisation where I am currently working in , our team was facing a challenge in which we had to help the Learning and Development department solve their problem . Previously the organisation used to conduct a number of corporate trainings and had access to a wide array of learning and skill development platforms like EdEx , Coursera , SkillSoft , etc . , which were all underutilised and under registered . Thus we had to find a way for better employee participations in the corporate training programmes , better utilization of wide array of learning platforms , and thus lead to a better overall employee engagement and development via these corporate trainings and learning platforms . Selection & Application We had used “ Visualisation ” as a tool to present our final recommendations report to the stakeholders in the Learning & Development department . Pictorial presentation of the whole situation from employee ’s point of view , with before after story line side by side on a single chart . This helped better understand the situation from employee ’s point of view for stakeholders in L&D department and how the situation could change . On one side of the chart there were a series of pictures showing a typical employee and his / her daily routine and how and why he / she is unable to locate appropriate training or skill development course . The pictorial flow also shows where all were the opportunities that were put in place in his / her daily work life , by the L&D department and how did and why did he / she miss to locate or capitalise on those opportunities . The flow also shows how that employee yearns to make use of those opportunities when he / she realises that they were missed . Meanwhile the other side of the chart showed the series of pictures which showed the same employee ’s daily routine , where the proposed solutions could fit in . The pictures also helped visualise the impact of those changes and where exactly those changes would fit in . Insight & Approach To solve this problem , we had conducted several in - depth interviews with all the relevant stakeholders both within the Learning and Development department and other employees who had both used and not used these platforms . After speaking to all the relevant stakeholders , we narrowed down on the actual problem and why is it still not solved . We as a group come up with several solutions to the problem . Now , instead of just presenting the problem and the probable solution , we thought it was necessary for the people in the L&D department to understand why is it a problem , i.e. , why are n’t employee utilising the resources even when organisation wide surveys showed that they were interested in the training and skill development tools . So , we had developed a pictorial chart describing the whole situation from a typical employee ’s point of view . Also , to give the suggestions / recommendations of how to solve the problem , we had used pictorial representations on charts showing how exactly those recommendations , when implemented , could change things for employees and how it would nudge them to better utilise these platforms . If instead of the pictorial flow charts showing before - after scenarios on a single chart , we would have used a typical report or a PowerPoint presentation , neither the effectiveness , viability of the recommendation could be felt and would have been this impactful , nor would it have made the current situation so clear as to what the problem is and why it persists . Thus , making a visual aid made the whole analysis of the situation and the recommendations clearer and more impactful . Similar visual aid could further be used to solve other problems the organization faces .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualisation Challenge When I had joined the organisation where I am currently working in , our team was facing a challenge in which we had to help the Learning and Development department solve their problem . Previously the organisation used to conduct a number of corporate trainings and had access to a wide array of learning and skill development platforms like EdEx , Coursera , SkillSoft , etc . , which were all underutilised and under registered . Thus we had to find a way for better employee participations in the corporate training programmes , better utilization of wide array of learning platforms , and thus lead to a better overall employee engagement and development via these corporate trainings and learning platforms . Selection & Application We had used “ Visualisation ” as a tool to present our final recommendations report to the stakeholders in the Learning & Development department . Pictorial presentation of the whole situation from employee ’s point of view , with before after story line side by side on a single chart . This helped better understand the situation from employee ’s point of view for stakeholders in L&D department and how the situation could change . On one side of the chart there were a series of pictures showing a typical employee and his / her daily routine and how and why he / she is unable to locate appropriate training or skill development course . The pictorial flow also shows where all were the opportunities that were put in place in his / her daily work life , by the L&D department and how did and why did he / she miss to locate or capitalise on those opportunities . The flow also shows how that employee yearns to make use of those opportunities when he / she realises that they were missed . Meanwhile the other side of the chart showed the series of pictures which showed the same employee ’s daily routine , where the proposed solutions could fit in . The pictures also helped visualise the impact of those changes and where exactly those changes would fit in . Insight & Approach To solve this problem , we had conducted several in - depth interviews with all the relevant stakeholders both within the Learning and Development department and other employees who had both used and not used these platforms . After speaking to all the relevant stakeholders , we narrowed down on the actual problem and why is it still not solved . We as a group come up with several solutions to the problem . Now , instead of just presenting the problem and the probable solution , we thought it was necessary for the people in the L&D department to understand why is it a problem , i.e. , why are n’t employee utilising the resources even when organisation wide surveys showed that they were interested in the training and skill development tools . So , we had developed a pictorial chart describing the whole situation from a typical employee ’s point of view . Also , to give the suggestions / recommendations of how to solve the problem , we had used pictorial representations on charts showing how exactly those recommendations , when implemented , could change things for employees and how it would nudge them to better utilise these platforms . If instead of the pictorial flow charts showing before - after scenarios on a single chart , we would have used a typical report or a PowerPoint presentation , neither the effectiveness , viability of the recommendation could be felt and would have been this impactful , nor would it have made the current situation so clear as to what the problem is and why it persists . Thus , making a visual aid made the whole analysis of the situation and the recommendations clearer and more impactful . Similar visual aid could further be used to solve other problems the organization faces . ### Output:

16183

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Official ( Closed ) - Non Sensitive Challenge I am a lecturer of the Diploma of Chemical & Biomolecular Engineering and my challenge is to improve the T&L efficacy of my module , Reaction Engineering . Two assumptions are that some students could not do well for this module because 1 ) poor mathematic skills and 2 ) difficulty to follow the lecturing . The project scope includes 1 student who is doing very well , i.e. , A - grade for Common Test and 10 students who are weak , i.e. , C or lower grade for Common Test . The project would last about 10 weeks , starting rightly after the Common Test results are released and ending at the last week of the semester . We will try to determine how much improvement can be made through two parallel activities , i.e. , strengthening their mathematic skills or tuition given by the A - grade student . Selection We would try the learning launch tool , which is the best tool fitting this project and helping us quickly test out our idea . Application For our first learning launch , we focused on the improvement in mathematics . What we did was to conduct a 10 - week mathematics tuition session for 5 weak students . The tuition session given by the A- grade student covered mathematics contents relevant to Reaction Engineering , such as solving simultaneous equation , quadratic equation , differentiation , and integration . For each topic , practices were done during the tuition session to make sure that they could understand the content and were able to apply the skills . For the second learning launch , we asked the A - grade student to do a 10 - week tuition session for Reaction Engineering . In particular , the A - grade student worked as a teaching assistant in the parallel session , repeating the content taught during the lecture session and going through examples for them . The A- grade student should use his own language or style instead of following the lecturer . Insight By applying the learning launch tool , we identified the assumptions and designed launches to test the assumptions . The results of the final examination showed that the weak students from both groups improved their grade for Reaction Engineering while the group of students taking mathematic tuition improved more than another group . The observation confirmed both assumptions and disclosed the key to improve the T&L of Reaction Engineering . Approach The project shows that the learning launch is the appropriate tool for the improvement of Reaction Engineering T&L. We would review the insight gained through the two launches and incorporate it into Official ( Closed ) - Non Sensitive future launch designs . Subsequent launch designs should be based on the insight gained and the improvement obtained and included in the syllabus for future T&L activities .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Official ( Closed ) - Non Sensitive Challenge I am a lecturer of the Diploma of Chemical & Biomolecular Engineering and my challenge is to improve the T&L efficacy of my module , Reaction Engineering . Two assumptions are that some students could not do well for this module because 1 ) poor mathematic skills and 2 ) difficulty to follow the lecturing . The project scope includes 1 student who is doing very well , i.e. , A - grade for Common Test and 10 students who are weak , i.e. , C or lower grade for Common Test . The project would last about 10 weeks , starting rightly after the Common Test results are released and ending at the last week of the semester . We will try to determine how much improvement can be made through two parallel activities , i.e. , strengthening their mathematic skills or tuition given by the A - grade student . Selection We would try the learning launch tool , which is the best tool fitting this project and helping us quickly test out our idea . Application For our first learning launch , we focused on the improvement in mathematics . What we did was to conduct a 10 - week mathematics tuition session for 5 weak students . The tuition session given by the A- grade student covered mathematics contents relevant to Reaction Engineering , such as solving simultaneous equation , quadratic equation , differentiation , and integration . For each topic , practices were done during the tuition session to make sure that they could understand the content and were able to apply the skills . For the second learning launch , we asked the A - grade student to do a 10 - week tuition session for Reaction Engineering . In particular , the A - grade student worked as a teaching assistant in the parallel session , repeating the content taught during the lecture session and going through examples for them . The A- grade student should use his own language or style instead of following the lecturer . Insight By applying the learning launch tool , we identified the assumptions and designed launches to test the assumptions . The results of the final examination showed that the weak students from both groups improved their grade for Reaction Engineering while the group of students taking mathematic tuition improved more than another group . The observation confirmed both assumptions and disclosed the key to improve the T&L of Reaction Engineering . Approach The project shows that the learning launch is the appropriate tool for the improvement of Reaction Engineering T&L. We would review the insight gained through the two launches and incorporate it into Official ( Closed ) - Non Sensitive future launch designs . Subsequent launch designs should be based on the insight gained and the improvement obtained and included in the syllabus for future T&L activities . ### Output:

12124

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation Course Peer Review Assignment 1 ) Challenge- Strategy to solve India ’s biscuit consumption problem and introduce healthy variants instead Recently I participated in a case study and market strategy competition where we had to address India ’s nutrition or sanitation problem . I selected biscuit consumption . Biscuit is India ’s largest consumer product , but highly nutrient deficient . It is mostly made of Wheat flour , Vegetable oil and Sugar without contributing much to the nutrition quality of the food . India accounts for 23.8 % of global malnourishment & ranks 67/80 in Global Hunger Index . 62 % ( ~250 million ) of urban population are micro - nutrient deficient . Also , during pandemic , urbanites have shunned the sunlight causing Vitamin - D deficiency . This leads to major chronic diseases like diabetes , obesity , anemia , cardiovascular disease , and weak bones among women . Individuals are less productive at work and student in their studies . Low productivity causes inefficiency , hampering India 's economic growth and the viscous loop continues . 2 ) Selection of tool : Mind - mapping Tool Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . Which comes next . This phase is pivotal in the design thinking process . Mind mapping helps in transition from what is to what if . I used this tool since I had a huge chunk of Primary Research data available with me to dig deep into it . I believe for analytical innovation mind mapping is the best tool to use . 3 ) Application : Using Mind - mapping Tool to solve my problem As was rightly said in the course , mind - mapping is about getting into the mind of consumers . Through mind mapping , we extract meaning from data in a way that lets patterns and insights emerge . Patterns and insight , we might otherwise have missed . First , I conducted a primary research surveying 200 participants across all age , gender and income levels . Then I analysed them and understood that consumers are reluctant to consume healthy biscuits since they are not aware of the ingredients with which regular biscuits are made . I brainstormed to arrive at a conclusion that if we can make them aware of the ingredients , they will be more mindful of their consumption and hence will shift to healthier options . 4 ) Insight : The key insight that I gained from applying this tool is that consumers are reluctant to consume healthy biscuits since they are not aware of the ingredients with which regular biscuits are made . Mind - mapping tool helped me step in framing the right survey questions which further helped in identification of the problem area . It helped me step in customers shoe and see through their lens . Another insight that I gained was , respondents agreed to refer to ingredients from now on . Also , they are willing to shift to healthier variants provided the taste is preserved . 5 ) Approach : Mind - mapping tool has proved to be extremely beneficial in conducting my primary research . Presently I am not sure how to apply it differently next time . However , with the knowledge gained from this course and with evolving situation and experience , I am sure I ’ll be able to use it even better .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation Course Peer Review Assignment 1 ) Challenge- Strategy to solve India ’s biscuit consumption problem and introduce healthy variants instead Recently I participated in a case study and market strategy competition where we had to address India ’s nutrition or sanitation problem . I selected biscuit consumption . Biscuit is India ’s largest consumer product , but highly nutrient deficient . It is mostly made of Wheat flour , Vegetable oil and Sugar without contributing much to the nutrition quality of the food . India accounts for 23.8 % of global malnourishment & ranks 67/80 in Global Hunger Index . 62 % ( ~250 million ) of urban population are micro - nutrient deficient . Also , during pandemic , urbanites have shunned the sunlight causing Vitamin - D deficiency . This leads to major chronic diseases like diabetes , obesity , anemia , cardiovascular disease , and weak bones among women . Individuals are less productive at work and student in their studies . Low productivity causes inefficiency , hampering India 's economic growth and the viscous loop continues . 2 ) Selection of tool : Mind - mapping Tool Mind mapping is looking for patterns and insights in a large quantity of data you collected during your exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase . Which comes next . This phase is pivotal in the design thinking process . Mind mapping helps in transition from what is to what if . I used this tool since I had a huge chunk of Primary Research data available with me to dig deep into it . I believe for analytical innovation mind mapping is the best tool to use . 3 ) Application : Using Mind - mapping Tool to solve my problem As was rightly said in the course , mind - mapping is about getting into the mind of consumers . Through mind mapping , we extract meaning from data in a way that lets patterns and insights emerge . Patterns and insight , we might otherwise have missed . First , I conducted a primary research surveying 200 participants across all age , gender and income levels . Then I analysed them and understood that consumers are reluctant to consume healthy biscuits since they are not aware of the ingredients with which regular biscuits are made . I brainstormed to arrive at a conclusion that if we can make them aware of the ingredients , they will be more mindful of their consumption and hence will shift to healthier options . 4 ) Insight : The key insight that I gained from applying this tool is that consumers are reluctant to consume healthy biscuits since they are not aware of the ingredients with which regular biscuits are made . Mind - mapping tool helped me step in framing the right survey questions which further helped in identification of the problem area . It helped me step in customers shoe and see through their lens . Another insight that I gained was , respondents agreed to refer to ingredients from now on . Also , they are willing to shift to healthier variants provided the taste is preserved . 5 ) Approach : Mind - mapping tool has proved to be extremely beneficial in conducting my primary research . Presently I am not sure how to apply it differently next time . However , with the knowledge gained from this course and with evolving situation and experience , I am sure I ’ll be able to use it even better . ### Output:

12934

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping Challenge & Selection Mind mapping is a great way to explain thoughts visually and to help stakeholders represent what ’s on their mind about some challenge or idea . I work with clients from companies of all sizes , from startups to large companies , and very often we are given challenges that come in the form of requirements or a defined idea from someone , or some team , with little insights from users or even from coworkers . We usually run workshops with all stakeholders to make them see that writing down a list of requirements is not the first thing you should do to start projects effectively . It ’s obviously one way to scope the project , in order to get quotes from providers , but clients should take a step back and start by thinking on the real needs first , before diving in a technical approach . To get stakeholders started in thinking together in possible solutions for their challenges , mind mapping is an easy tool that comes naturally for them after seeing a couple of examples . Application An interesting project I ’ve worked recently was the definition of an intranet for a large company . As you can imagine , large companies have several departments and , therefore , different needs for each one . Trying to understand what are each team needs for an intranet is quite a challenge and , to get everyone on board in the definition process is crucial . So we started by doing workshops with people from each department , getting them all together in the same room so they could be aware of each others needs . We chose mind mapping so they could communicate to each others what was their idea on what an intranet should provide them . We divided them in 4 groups of 4 people , and we started by asking them to do the exercise alone first , so each one could align some thoughts before sharing them . We asked them questions like “ Having the intranet on the center , what would you draw or write around the intranet that you consider important for you ? Can you group concepts and be more specific as you detail what each concept consists ? ” . After that , we sticked all mind maps on the all and everyone shared their ideas . After a first round of sharing thoughts , groups started working together on a mind map , trying to reach a common version for each department . That made them present , defend or give up on some ideas . For these second round we encourage them to use post - its to write down all their ideas . After getting all ideas on the wall , they started by organizing them in logical categories so they can hang each idea on one category . It ’s a powerful way specially to get all stakeholders in one room sharing their ideas and working together on a shared vision . Insight & Approach It ’s amazing to see how people think with a pen and paper on their hands . They always start a bit shy but as soon they realise there ’s no right or wrong answer they start feeling more confident on sharing their thoughts to everyone . And that ’s one of the great achievements of any stakeholders workshop . With mind mapping we were able to reach an understanding on what each department needed on the intranet in order to improve their way of working and socialize with fellow colleagues . It was also a way to find all teams had common needs , and as soon they discovered that together , it was easier to get them thinking together to develop a set of ideas that could fit both teams needs . And also , and most important , people feel like they are part of the solution , that they are contributing for the project success rather than waiting several months for a provider to show them a ready to use intranet without listening them . It ’s crucial to have everyone on board since the start and listening to what people say .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping Challenge & Selection Mind mapping is a great way to explain thoughts visually and to help stakeholders represent what ’s on their mind about some challenge or idea . I work with clients from companies of all sizes , from startups to large companies , and very often we are given challenges that come in the form of requirements or a defined idea from someone , or some team , with little insights from users or even from coworkers . We usually run workshops with all stakeholders to make them see that writing down a list of requirements is not the first thing you should do to start projects effectively . It ’s obviously one way to scope the project , in order to get quotes from providers , but clients should take a step back and start by thinking on the real needs first , before diving in a technical approach . To get stakeholders started in thinking together in possible solutions for their challenges , mind mapping is an easy tool that comes naturally for them after seeing a couple of examples . Application An interesting project I ’ve worked recently was the definition of an intranet for a large company . As you can imagine , large companies have several departments and , therefore , different needs for each one . Trying to understand what are each team needs for an intranet is quite a challenge and , to get everyone on board in the definition process is crucial . So we started by doing workshops with people from each department , getting them all together in the same room so they could be aware of each others needs . We chose mind mapping so they could communicate to each others what was their idea on what an intranet should provide them . We divided them in 4 groups of 4 people , and we started by asking them to do the exercise alone first , so each one could align some thoughts before sharing them . We asked them questions like “ Having the intranet on the center , what would you draw or write around the intranet that you consider important for you ? Can you group concepts and be more specific as you detail what each concept consists ? ” . After that , we sticked all mind maps on the all and everyone shared their ideas . After a first round of sharing thoughts , groups started working together on a mind map , trying to reach a common version for each department . That made them present , defend or give up on some ideas . For these second round we encourage them to use post - its to write down all their ideas . After getting all ideas on the wall , they started by organizing them in logical categories so they can hang each idea on one category . It ’s a powerful way specially to get all stakeholders in one room sharing their ideas and working together on a shared vision . Insight & Approach It ’s amazing to see how people think with a pen and paper on their hands . They always start a bit shy but as soon they realise there ’s no right or wrong answer they start feeling more confident on sharing their thoughts to everyone . And that ’s one of the great achievements of any stakeholders workshop . With mind mapping we were able to reach an understanding on what each department needed on the intranet in order to improve their way of working and socialize with fellow colleagues . It was also a way to find all teams had common needs , and as soon they discovered that together , it was easier to get them thinking together to develop a set of ideas that could fit both teams needs . And also , and most important , people feel like they are part of the solution , that they are contributing for the project success rather than waiting several months for a provider to show them a ready to use intranet without listening them . It ’s crucial to have everyone on board since the start and listening to what people say . ### Output:

9691

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge Our team worked with Flawless , which is a local make - up brand , in order to implement a personalized lipstick . Thus , we decided that distinguishing the characteristics would give us an outlook about the type of lipsticks that can be used in our work as we noticed that most of the clients had never been satisfied with the product because of the tone and the texture . This huge business had never been harnessed . The team was composed of 5 Marketing students coordinated by Ph.D. Victoria Jurado and it had an estimated deadline of 4 months . Besides , the work was equitably divided between the 5 team members . Selection Ms. Victoria Jurado made us the recommendation to choose a tool of the Design Thinking program . Then , throughout a short discussion , the team decided that mind mapping was the best option because it would give us an outlook of the preferences of the consumers based on their needs and their lifestyle . Furthermore , mind mapping allowed us to understand what consumers think about the product . Application We divided the consumers into two groups in order to apply mind mapping as our product is also addressed to men . The first group was composed of 16 women older than 16 years , and the second one was composed of 16 men older than 16 years . Thus , we obtained two mind maps . First and foremost , we collected all the ethnographic information obtained from our clients considering the type of brand 's consumer . Each mind map involved 40 guest people that were interested in this type of lipstick and that fulfill characteristics of Flawless consumers . From those 40 people , we made 5 teams , each one composed of 8 members , in order to have a conversation with them and understand why they chose a certain topic of interest . Then , we asked them to write about what they consider good or bad in the product . After that , each team told us the topic of interest . Most of the clients based on a specific characteristic of the lipstick ; for example , the texture and the lifestyle . Insight When applying the mind mapping tool we reached to many ideas that were not considered at the beginning of the project , such as the lifespan , the presentation , and the smell of the lipstick . Men considered that a lipstick must be colorful to achieve its purpose ; meanwhile , women pointed out that a natural color is more acceptable because of their skin tone . From this , it was suggested the production of a book with recommendations to the consumer according to the skin tone , type of skin , and lifestyle not only to achieve a personalized lipstick but an ideal lipstick for everyone . Approach As it was mentioned before , throughout the ideas and the information obtained from the consumers we decided to create a book of recommendations and to implement the following steps : 1 . Texture : Liquid or stick 2 . Color : 12 different , among them intense red , purple , and fuchsia . 3 . Smell : candy , very sugar , and orange caramel . 4 . Presentation : Elegant ( black ) , futuristic ( gray , blue , and brown ) , feminist ( pink with designs ) , and childish ( animal shapes ) .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge Our team worked with Flawless , which is a local make - up brand , in order to implement a personalized lipstick . Thus , we decided that distinguishing the characteristics would give us an outlook about the type of lipsticks that can be used in our work as we noticed that most of the clients had never been satisfied with the product because of the tone and the texture . This huge business had never been harnessed . The team was composed of 5 Marketing students coordinated by Ph.D. Victoria Jurado and it had an estimated deadline of 4 months . Besides , the work was equitably divided between the 5 team members . Selection Ms. Victoria Jurado made us the recommendation to choose a tool of the Design Thinking program . Then , throughout a short discussion , the team decided that mind mapping was the best option because it would give us an outlook of the preferences of the consumers based on their needs and their lifestyle . Furthermore , mind mapping allowed us to understand what consumers think about the product . Application We divided the consumers into two groups in order to apply mind mapping as our product is also addressed to men . The first group was composed of 16 women older than 16 years , and the second one was composed of 16 men older than 16 years . Thus , we obtained two mind maps . First and foremost , we collected all the ethnographic information obtained from our clients considering the type of brand 's consumer . Each mind map involved 40 guest people that were interested in this type of lipstick and that fulfill characteristics of Flawless consumers . From those 40 people , we made 5 teams , each one composed of 8 members , in order to have a conversation with them and understand why they chose a certain topic of interest . Then , we asked them to write about what they consider good or bad in the product . After that , each team told us the topic of interest . Most of the clients based on a specific characteristic of the lipstick ; for example , the texture and the lifestyle . Insight When applying the mind mapping tool we reached to many ideas that were not considered at the beginning of the project , such as the lifespan , the presentation , and the smell of the lipstick . Men considered that a lipstick must be colorful to achieve its purpose ; meanwhile , women pointed out that a natural color is more acceptable because of their skin tone . From this , it was suggested the production of a book with recommendations to the consumer according to the skin tone , type of skin , and lifestyle not only to achieve a personalized lipstick but an ideal lipstick for everyone . Approach As it was mentioned before , throughout the ideas and the information obtained from the consumers we decided to create a book of recommendations and to implement the following steps : 1 . Texture : Liquid or stick 2 . Color : 12 different , among them intense red , purple , and fuchsia . 3 . Smell : candy , very sugar , and orange caramel . 4 . Presentation : Elegant ( black ) , futuristic ( gray , blue , and brown ) , feminist ( pink with designs ) , and childish ( animal shapes ) . ### Output:

12599