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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Learning Launch Challenge : I am working in an organization named as Cocoa Innovation Center . We are into fencing as well as security related products and equipments . We are manufacturers of Fence , Gates , Gabions , Window grills , Barbed wire , Concertina coil , electric fencing , boom barriers and many more . Recently we faced a challenge from some of our privilege customers that intruders try to cut the fence or climb above fence and intrude their properties . We gathered all the data from various customers about the nature of intrusion , impact of the intrusion and requirement of safety and intrusion detection system . The challenge was to design a complete system for perimeter intrusion detection and alert the property owner about the intrusion . Selection : ​After collecting all the data from customers about the intrusion we had our multi functional team including R&D , sales and production team for brainstorming about finding a solution for the same . After intense brainstorming we had multiple ideas floating around to work on and we were not able to finalise on an idea . At this point of time we planned to use the tool of “ Learning Launch ” from design thinking to find an optimum solution . It was taught in the video lecture of week 4 that when there are many ideas and how to proceed , then Learning Launch is the tool to proceed with . Application : After the intense brainstorming , we had many ideas to work upon and we were not able to decide the business plan for the same . We were in the dilemma that how to decide which idea is the best ? We decided to use learning launch and as the learning launch defines , it is a technique where small experiments are conducted that tests your new idea in the real marketplace . Hence now our purpose was to test the solutions in market with our customers and learn from the same . We carried out small experiments where prepared prototypes of sensing the intrusion . At the first attempt we made a cable to pass through our fence and if the intruder is trying the cut the fence , the wire will also get cut and it will give an alarm to the control room about an intrusion . The prototypes were made and we experimented it with those premium customers but the output came that this works fine if the intruder is trying to cut the fence but if the intruder climbs above the fence and intrudes , then system ca n't detect the intrusion . We took the learning and planned to make a prototype where the electric fencings are placed and if there are any intrusions , the voltage difference in the fence can detect the intrusion . This idea was again experimented with the customers but the issue with this was that any stray animals will also touch the fence and it will cause damage to them as well and also will give the false alarm of intrusion . Later this idea was discarded and we tried and experimented a new idea where a laser or IR beam will be projected behind the fence so as to detect any intrusion either by cutting or climbing the fence and also since the laser beam will be placed inside the perimeter , it will not affect the animals and also wo n’t give any false alarm . This idea was again prototyped and we conducted the experiment with customers . The drawback of this system was that it ca n’t be placed on an uneven ground surface as the laser or IR beams need to pass precisely as well as in the winter condition , snowfall or rainfall will be detected in the laser or IR beam and again it will give false alarm . After conducting many small experiments with different ideas , we had many learnings for how to proceed . We had defined our boundary conditions , nature of intrusion , geographical conditions , environmental conditions . Hence finally we developed the electronic vibration sensors to sense any vibrations of cutting or climbing on the fence . We again conducted some experiments and took inputs from the customers . After many discussions and various inputs from multiple functions we developed our vibration sensors and integrated with cameras , radars , GPS tagger and underground buried seismic sensors and also with thermal sensing . Hence finally we developed a complete system for perimeter intrusion detection . This lead to the great business gains as well . Insight : The insight gained from this experience was that instead of taking a big step slowly , small steps should be taken but quickly . Engaging the customers into the development and research for your product can prove as one of the best tools . When there are lots of ideas are floating around , every idea should be tried and tested for better approach towards development . Approach : We might also use different tools for next time such as visualisation where the complete detection system is picturized and mapped for better understanding of system to inhouse colleagues as well as for new potential customers . We might also plan to increase the sample size of our customers for experimentation to get better inputs and feedbacks for better development .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Learning Launch Challenge : I am working in an organization named as Cocoa Innovation Center . We are into fencing as well as security related products and equipments . We are manufacturers of Fence , Gates , Gabions , Window grills , Barbed wire , Concertina coil , electric fencing , boom barriers and many more . Recently we faced a challenge from some of our privilege customers that intruders try to cut the fence or climb above fence and intrude their properties . We gathered all the data from various customers about the nature of intrusion , impact of the intrusion and requirement of safety and intrusion detection system . The challenge was to design a complete system for perimeter intrusion detection and alert the property owner about the intrusion . Selection : ​After collecting all the data from customers about the intrusion we had our multi functional team including R&D , sales and production team for brainstorming about finding a solution for the same . After intense brainstorming we had multiple ideas floating around to work on and we were not able to finalise on an idea . At this point of time we planned to use the tool of “ Learning Launch ” from design thinking to find an optimum solution . It was taught in the video lecture of week 4 that when there are many ideas and how to proceed , then Learning Launch is the tool to proceed with . Application : After the intense brainstorming , we had many ideas to work upon and we were not able to decide the business plan for the same . We were in the dilemma that how to decide which idea is the best ? We decided to use learning launch and as the learning launch defines , it is a technique where small experiments are conducted that tests your new idea in the real marketplace . Hence now our purpose was to test the solutions in market with our customers and learn from the same . We carried out small experiments where prepared prototypes of sensing the intrusion . At the first attempt we made a cable to pass through our fence and if the intruder is trying the cut the fence , the wire will also get cut and it will give an alarm to the control room about an intrusion . The prototypes were made and we experimented it with those premium customers but the output came that this works fine if the intruder is trying to cut the fence but if the intruder climbs above the fence and intrudes , then system ca n't detect the intrusion . We took the learning and planned to make a prototype where the electric fencings are placed and if there are any intrusions , the voltage difference in the fence can detect the intrusion . This idea was again experimented with the customers but the issue with this was that any stray animals will also touch the fence and it will cause damage to them as well and also will give the false alarm of intrusion . Later this idea was discarded and we tried and experimented a new idea where a laser or IR beam will be projected behind the fence so as to detect any intrusion either by cutting or climbing the fence and also since the laser beam will be placed inside the perimeter , it will not affect the animals and also wo n’t give any false alarm . This idea was again prototyped and we conducted the experiment with customers . The drawback of this system was that it ca n’t be placed on an uneven ground surface as the laser or IR beams need to pass precisely as well as in the winter condition , snowfall or rainfall will be detected in the laser or IR beam and again it will give false alarm . After conducting many small experiments with different ideas , we had many learnings for how to proceed . We had defined our boundary conditions , nature of intrusion , geographical conditions , environmental conditions . Hence finally we developed the electronic vibration sensors to sense any vibrations of cutting or climbing on the fence . We again conducted some experiments and took inputs from the customers . After many discussions and various inputs from multiple functions we developed our vibration sensors and integrated with cameras , radars , GPS tagger and underground buried seismic sensors and also with thermal sensing . Hence finally we developed a complete system for perimeter intrusion detection . This lead to the great business gains as well . Insight : The insight gained from this experience was that instead of taking a big step slowly , small steps should be taken but quickly . Engaging the customers into the development and research for your product can prove as one of the best tools . When there are lots of ideas are floating around , every idea should be tried and tested for better approach towards development . Approach : We might also use different tools for next time such as visualisation where the complete detection system is picturized and mapped for better understanding of system to inhouse colleagues as well as for new potential customers . We might also plan to increase the sample size of our customers for experimentation to get better inputs and feedbacks for better development . ### Output:

12057

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping Challenge Currently , we have no established service offering that depicts how design thinking can create more value or how we can ultimately create better customer value at my organisation . I am at a technology consulting firm that focuses more on the delivery of projects than on the discovery of projects . I want my organisation to start using design thinking to help define the right problem To ensure that I had support from the business , I had a series of meetings and workshops with senior stakeholders to engage them and help them conceptualise the benefit . To help these stakeholders conceptualise the value of adopting design thinking concepts and the value of using them in the work we do , I brought them on the journey that I had been through in my discovery of design and its benefits . Through this course I learnt the value of design thinking and how important it is to speak to and understand your user / customer . I find the power of empathy invigorating and believe that finding meaning in the work that you do and sharing my learnings with others is important . As this belief was shared by a few others at my organisation , we formed a small working group to challenge the above problem . Selection I am going to use the mind mapping technique from session 3 , idea generation . I am choosing to use this tool specifically because I am working with a small working group where everyone has different ideas of the direction we want the organsation to go in . I will use this working group to work towards improving the service offerings we have for our clients . In doing the mind mapping I plan to identify patterns and themes . We will use the affinity mapping technique to group insights that have common themes so we will be able to see outliers . I really like using mind mapping as a way of brainstorming as it allows me to work collaboratively with others to ideate and co - create . Each person will have equal opportunity to share their ideas with the group . Once I perform this exercise I will be able to determine the different personas for the ranging audiences that this will be sold to . This is very important as each persona will have different motivations and thus , different stated and unstated needs . Application I will run a 1 hour mind mapping workshop . I will start the workshop by introducing a how might we statement to ensure that everyone is aligned . “ How might we incorporate human centred design into our current service offering so we can provide an end - to - end service to our client that really investigates the end users ’ needs ? ” I will aim to mind map the ideas and values of the current state of the organsation and explore where we want to be in the future . I will have everyone brainstorm their ideas individually for a few minutes . Then they will pair up and share their ideas with another person . Finally , everyone will come back to the group ( 8 people ) to discuss . This will give everyone the opportunity to explore different ideas that they might not have thought of . The sharing of ideas is really powerful as it allows different people to have a voice . Usually a meeting that involves discussion and brainstorming is overpowered by an extrovert ’s agenda or the opinion of the highest paid person in the room ; this can limit diversity of idea generation . From this we will use affinity mapping to identify common themes and outliers . Once we have done this we can have an open discussion about how to move forward as a company using the insights we developed in our mapping . This will help facilitate co - creation so that everyone feels that they have contributed towards these changes . This will ensure that everyone has a better understanding of the value of design thinking by applying this to our projects . Insights Throughout the brainstorm we were able to share and collaborate our ideas . During the session people challenged each other and as facilitator , I tried to have a productive brainstorming session by including every topic mentioned and by not letting anyone shutdown other people ’s ideas . If I ran this workshop again , I would initially place more emphasis on the importance of getting all ideas down and on people respecting everyone ’s ideas . This will help with the discussion and any challenges when people do n’t agree . After we completed the brainstorm exercise , I provided everyone with a single vote each for what they believed is highest priority . To do this we used affinity mapping to group together similar insights and related themes that we believed complimented each other . These are evident by the rainbow outlining below . In addition to this , relationships between the different ideas grew more and more evident and it became easier to understand the direction we wanted to go in and what values we would be able to package as a service offering . In employing values of stewardship and resilience we want to go forward and make this service sustainable . As evidenced by the image below , we found that the key element underpinning the different ideas is to embed and empower our people to have a growth mindset . Going forward if we continue to be open to learning and accepting uncertainty , we can be far more innovative and learn to fail fast and quick . At the end of the exercise , everyone in the room acknowledged its effectiveness . We worked together to understand the problem statement and determine how to address it in a short period of time . Approach & Next Steps Going forward , I would split this brainstorming session up to allow for the initial discussion about the problem so that we define it more clearly before brainstorming . I noticed that people started to mislead the conversation at points . This resulted in some ideas not being explored in enough detail . I would like to include a few more senior stakeholders next time . Stakeholders ’ will then be able to validate assumptions early . This will also help drive the initiative and demonstrate top down support within the organisation . In future I am excited to use some of these insights to start workshopping how we can share this with our organisation . It is important for us to bring everyone along on the journey to successfully address the changes . I hope to continue practicing my learning by introducing visualisation facilitation in coming workshops to help solve complex problems . This will help highlight the importance of being able to show and not tell . Each of the different topics learnt in this course are so powerful when used together . As people become more comfortable with ideation , I will start applying visualisation facilitation and storytelling to help drive the conversation about benefits for the end user . By pairing our strengths in strategic and analytical thinking with curiosity using design thinking , I hope to contribute to the ongoing success of my organisation . Copyright

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping Challenge Currently , we have no established service offering that depicts how design thinking can create more value or how we can ultimately create better customer value at my organisation . I am at a technology consulting firm that focuses more on the delivery of projects than on the discovery of projects . I want my organisation to start using design thinking to help define the right problem To ensure that I had support from the business , I had a series of meetings and workshops with senior stakeholders to engage them and help them conceptualise the benefit . To help these stakeholders conceptualise the value of adopting design thinking concepts and the value of using them in the work we do , I brought them on the journey that I had been through in my discovery of design and its benefits . Through this course I learnt the value of design thinking and how important it is to speak to and understand your user / customer . I find the power of empathy invigorating and believe that finding meaning in the work that you do and sharing my learnings with others is important . As this belief was shared by a few others at my organisation , we formed a small working group to challenge the above problem . Selection I am going to use the mind mapping technique from session 3 , idea generation . I am choosing to use this tool specifically because I am working with a small working group where everyone has different ideas of the direction we want the organsation to go in . I will use this working group to work towards improving the service offerings we have for our clients . In doing the mind mapping I plan to identify patterns and themes . We will use the affinity mapping technique to group insights that have common themes so we will be able to see outliers . I really like using mind mapping as a way of brainstorming as it allows me to work collaboratively with others to ideate and co - create . Each person will have equal opportunity to share their ideas with the group . Once I perform this exercise I will be able to determine the different personas for the ranging audiences that this will be sold to . This is very important as each persona will have different motivations and thus , different stated and unstated needs . Application I will run a 1 hour mind mapping workshop . I will start the workshop by introducing a how might we statement to ensure that everyone is aligned . “ How might we incorporate human centred design into our current service offering so we can provide an end - to - end service to our client that really investigates the end users ’ needs ? ” I will aim to mind map the ideas and values of the current state of the organsation and explore where we want to be in the future . I will have everyone brainstorm their ideas individually for a few minutes . Then they will pair up and share their ideas with another person . Finally , everyone will come back to the group ( 8 people ) to discuss . This will give everyone the opportunity to explore different ideas that they might not have thought of . The sharing of ideas is really powerful as it allows different people to have a voice . Usually a meeting that involves discussion and brainstorming is overpowered by an extrovert ’s agenda or the opinion of the highest paid person in the room ; this can limit diversity of idea generation . From this we will use affinity mapping to identify common themes and outliers . Once we have done this we can have an open discussion about how to move forward as a company using the insights we developed in our mapping . This will help facilitate co - creation so that everyone feels that they have contributed towards these changes . This will ensure that everyone has a better understanding of the value of design thinking by applying this to our projects . Insights Throughout the brainstorm we were able to share and collaborate our ideas . During the session people challenged each other and as facilitator , I tried to have a productive brainstorming session by including every topic mentioned and by not letting anyone shutdown other people ’s ideas . If I ran this workshop again , I would initially place more emphasis on the importance of getting all ideas down and on people respecting everyone ’s ideas . This will help with the discussion and any challenges when people do n’t agree . After we completed the brainstorm exercise , I provided everyone with a single vote each for what they believed is highest priority . To do this we used affinity mapping to group together similar insights and related themes that we believed complimented each other . These are evident by the rainbow outlining below . In addition to this , relationships between the different ideas grew more and more evident and it became easier to understand the direction we wanted to go in and what values we would be able to package as a service offering . In employing values of stewardship and resilience we want to go forward and make this service sustainable . As evidenced by the image below , we found that the key element underpinning the different ideas is to embed and empower our people to have a growth mindset . Going forward if we continue to be open to learning and accepting uncertainty , we can be far more innovative and learn to fail fast and quick . At the end of the exercise , everyone in the room acknowledged its effectiveness . We worked together to understand the problem statement and determine how to address it in a short period of time . Approach & Next Steps Going forward , I would split this brainstorming session up to allow for the initial discussion about the problem so that we define it more clearly before brainstorming . I noticed that people started to mislead the conversation at points . This resulted in some ideas not being explored in enough detail . I would like to include a few more senior stakeholders next time . Stakeholders ’ will then be able to validate assumptions early . This will also help drive the initiative and demonstrate top down support within the organisation . In future I am excited to use some of these insights to start workshopping how we can share this with our organisation . It is important for us to bring everyone along on the journey to successfully address the changes . I hope to continue practicing my learning by introducing visualisation facilitation in coming workshops to help solve complex problems . This will help highlight the importance of being able to show and not tell . Each of the different topics learnt in this course are so powerful when used together . As people become more comfortable with ideation , I will start applying visualisation facilitation and storytelling to help drive the conversation about benefits for the end user . By pairing our strengths in strategic and analytical thinking with curiosity using design thinking , I hope to contribute to the ongoing success of my organisation . Copyright ### Output:

18116

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation - Mind Mapping Juan Flores Challenge I ’m a software engineer student at Sathyabama University and my principal goal is to improve reading interest specially on teens , in my opinion this would cause positive changes in reading comprehension and linguistic enrichment , adding an improvement in spelling and speaking . I am going to focus on thinking strategies to attract people 's attention especially to young people . I ’ve chosen this challenge because is important to understand and analyze what are you reading to . Selection I ’ve chosen mind mapping because I can add ideas as many as I want without respecting a concrete order and applicating my own best distribution maybe using techniques as brain storming , nevertheless I can compare and analyze the ideas I ’ve thought and then select the best of all . Application I ’m going to use a kind of marketing focusing on something that attract the people which we want to convey this message or this proposal for me I would use various resources such as talks which motivate students reading to make such a reading a habit would then use various types of methods such as in- person lectures which give reasons to read , lectures which explain more the importance and need of reading , these lectures would be more intuitive , more participatory , etc . One aspect on the internet we can make videoconferences to give reasons and make dynamics to encourage reading in young people , another would be that we can give access to online books which would be more attractive for young people since they are used on their mobile device , another of the online forms would be through audiobooks since some young people do not like to see letters very much because the r They produce and listen to them anyway , we would give some attractive books such as science fiction , action , among others , since they are the ones that are read the most and the last of my ideas would be like audio books . Insight By chosen mind mapping y was able to add ideas as many as I want without respecting a concrete order and applicating my own best distribution using brain storming , I was developing , such as the lectures , I put them in the face - to - face space and online , I also analyzed some trends as an explanation and joined them with ideas that help attract the reader . Approach The use of mind map helped me a lot because I could organize my ideas and use the best of all in order to show a proper article .

EMAIL: ID_NUM: NAME_STUDENT: Juan Flores PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation - Mind Mapping Juan Flores Challenge I ’m a software engineer student at Sathyabama University and my principal goal is to improve reading interest specially on teens , in my opinion this would cause positive changes in reading comprehension and linguistic enrichment , adding an improvement in spelling and speaking . I am going to focus on thinking strategies to attract people 's attention especially to young people . I ’ve chosen this challenge because is important to understand and analyze what are you reading to . Selection I ’ve chosen mind mapping because I can add ideas as many as I want without respecting a concrete order and applicating my own best distribution maybe using techniques as brain storming , nevertheless I can compare and analyze the ideas I ’ve thought and then select the best of all . Application I ’m going to use a kind of marketing focusing on something that attract the people which we want to convey this message or this proposal for me I would use various resources such as talks which motivate students reading to make such a reading a habit would then use various types of methods such as in- person lectures which give reasons to read , lectures which explain more the importance and need of reading , these lectures would be more intuitive , more participatory , etc . One aspect on the internet we can make videoconferences to give reasons and make dynamics to encourage reading in young people , another would be that we can give access to online books which would be more attractive for young people since they are used on their mobile device , another of the online forms would be through audiobooks since some young people do not like to see letters very much because the r They produce and listen to them anyway , we would give some attractive books such as science fiction , action , among others , since they are the ones that are read the most and the last of my ideas would be like audio books . Insight By chosen mind mapping y was able to add ideas as many as I want without respecting a concrete order and applicating my own best distribution using brain storming , I was developing , such as the lectures , I put them in the face - to - face space and online , I also analyzed some trends as an explanation and joined them with ideas that help attract the reader . Approach The use of mind map helped me a lot because I could organize my ideas and use the best of all in order to show a proper article . ### Output:

3921

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Challenge When I worked as a Management Consultant in my previous Job , I faced the recurring challenge of being exposed to very complex situations . In one case we were brought in because a company wanted to optimize their output of one production line . The Problem was that they could not oversee the complex connection of the variating production times in their value stream . They buried themselves in data and could not find an solution . Selection For me the selection of a tool was very clear . Since there was no way to see through the complexity of the situation simply by accumulation data in a spreadsheet the decision was made to use visualization to gain understanding of the challenge . Visualization would help us to one the one hand to create a workflow which allowed to oversee process as a whole and on the other hand to create something that the involved people could actually touch and feel . This would reduce the overall complexity tremendously because all the people involved hat a common understanding of the status quo without any room for interpretations and misunderstandings . Just as Angela Meyer described in the video „ Visualization tool “ in week 1 mapping out the process would help us commonly understand the situation . Application When we started we can to crawl our way through data to initially gain understanding of how the pieces fit together . Given the available software nowadays to create visualization we first thought we could utilize them for presenting a set and done visual map of how thing where going right now and how things could actually work . Having prepared such a map on the computer we approached the meeting and presented our work . A few minutes into the presentation I realized our fully prepared visual map would confuse the participants just as much as the data in a spreadsheet . I needed to make it even more simple and touchable . That s when we as a group started to visualize the process on a whiteboard . Everybody was able to contribute and add their thoughts to the visual and so we found the solution . That s was when I realized that using Visualization as a design thinking tool does not mean creating something on your own at your desk . It means working together in a group of people and being creative together . Insights When we used sketching on a whiteboard to capture the situation and solve the puzzle I was surprised by how excited these managers got to contribute to the solution . You could feel the energy flowing and the ideas just kept coming . I would never have thought that gathering in front of a whiteboard with managers both young and elderly would result in such a driven team collaboration . This moment gave me a very unique perspective . I saw the power of the visualization tool first hand and I kept on going back to it ever since . Using this tool you can reach a totally new level of working in a group because everybody has the same understanding of what is going on . Approach What I have learned from this very situation are two main things . One is that visualization is an amazing tool to gather thoughts of a group of people and second that it has to be a process of creativity and collaboratively creating the visual . Only in that way the full potential can be unfolded . Next time I will definitely use this way to start with . I am convinced of the power of the tool and I will continue to use it in my work life . Design thinking in this way has provided me with a go - to solution whenever a situation is stuck and people can´t get a common picture of what is happening .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Challenge When I worked as a Management Consultant in my previous Job , I faced the recurring challenge of being exposed to very complex situations . In one case we were brought in because a company wanted to optimize their output of one production line . The Problem was that they could not oversee the complex connection of the variating production times in their value stream . They buried themselves in data and could not find an solution . Selection For me the selection of a tool was very clear . Since there was no way to see through the complexity of the situation simply by accumulation data in a spreadsheet the decision was made to use visualization to gain understanding of the challenge . Visualization would help us to one the one hand to create a workflow which allowed to oversee process as a whole and on the other hand to create something that the involved people could actually touch and feel . This would reduce the overall complexity tremendously because all the people involved hat a common understanding of the status quo without any room for interpretations and misunderstandings . Just as Angela Meyer described in the video „ Visualization tool “ in week 1 mapping out the process would help us commonly understand the situation . Application When we started we can to crawl our way through data to initially gain understanding of how the pieces fit together . Given the available software nowadays to create visualization we first thought we could utilize them for presenting a set and done visual map of how thing where going right now and how things could actually work . Having prepared such a map on the computer we approached the meeting and presented our work . A few minutes into the presentation I realized our fully prepared visual map would confuse the participants just as much as the data in a spreadsheet . I needed to make it even more simple and touchable . That s when we as a group started to visualize the process on a whiteboard . Everybody was able to contribute and add their thoughts to the visual and so we found the solution . That s was when I realized that using Visualization as a design thinking tool does not mean creating something on your own at your desk . It means working together in a group of people and being creative together . Insights When we used sketching on a whiteboard to capture the situation and solve the puzzle I was surprised by how excited these managers got to contribute to the solution . You could feel the energy flowing and the ideas just kept coming . I would never have thought that gathering in front of a whiteboard with managers both young and elderly would result in such a driven team collaboration . This moment gave me a very unique perspective . I saw the power of the visualization tool first hand and I kept on going back to it ever since . Using this tool you can reach a totally new level of working in a group because everybody has the same understanding of what is going on . Approach What I have learned from this very situation are two main things . One is that visualization is an amazing tool to gather thoughts of a group of people and second that it has to be a process of creativity and collaboratively creating the visual . Only in that way the full potential can be unfolded . Next time I will definitely use this way to start with . I am convinced of the power of the tool and I will continue to use it in my work life . Design thinking in this way has provided me with a go - to solution whenever a situation is stuck and people can´t get a common picture of what is happening . ### Output:

8995

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge I am a librarian and information professional in the course of working in my current organization I realize that the library is very much underutilized . The library houses a wide array of legal resources as I work in the law library . However customers rarely come sit in and use our resources . When customers come into the library they would rather just borrow books and use them outside the library space such that even reserve resources housed in the library which should not be taken outside the library according to the library rules are . The customers came up with several excuses and reasons for their actions while arguing and smuggling them out . This leads to loose and mutilation of some of our reserve resources . We want to improve use of the library want customers to sit in and use the resources in the library space rather than take them away . We want to attract new library customers . Selection and Application I employed the research thinking technique- mind mapping in looking for patterns and themes from data collected from the library customers to determine the " what is " . Using ethnographic interviews as well as persona i collected data from members of staff of the organization whose schedule of duty is research related . I asked those questions to ascertain their information seeking behavior , what services they think the library is lacking or they would want to see in the library . What excites them in the course of researching on a project ? How they handle stress and what they do to relax and unwind . I asked them to relay their individual experiences while carrying out research on a particular project in relation to the information resources they were able to consult and library services they enjoyed as well as the time line delivery of their project . I got together 10 colleagues mostly library staffs that are equally interest in the design challenge i had shared , made copies of the data collected from the library customers and shared with them so that each person could have a good view of the data . I equipped them with makers , cardboard papers and sticky notes . I ask them to look through the data and take notes of specific interesting points , write them in the notes and highlight some of them according to the level of importance and relevance they suggest in generating new valuable ideas . There after everyone sits at a round table in pairs to share ideas and discuss the findings . Insight and Approach Insights began to emerge from the data collected and we discovered that customers were quite uncomfortable with the library environment ; they wanted comfortable chairs and reading desk and wanted to be allowed to snack and take a drink while reading . They also felt searching for resources takes too much time and is stressful . They wanted easier and faster ways for getting the information they required . They also wanted to be able to make photocopies and print with the library environment and not have to use a business center . Using the mind mapping tool presented very rich insight and new learning which could only have been gotten through the collaborative effort than relying only on the quantitative data initially gathered . These has helped in the redesigning of the library and restructuring the services in such a way as to ensure maximum user experience and increase user base . I certainly will use the mind mapping technique in future projects .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge I am a librarian and information professional in the course of working in my current organization I realize that the library is very much underutilized . The library houses a wide array of legal resources as I work in the law library . However customers rarely come sit in and use our resources . When customers come into the library they would rather just borrow books and use them outside the library space such that even reserve resources housed in the library which should not be taken outside the library according to the library rules are . The customers came up with several excuses and reasons for their actions while arguing and smuggling them out . This leads to loose and mutilation of some of our reserve resources . We want to improve use of the library want customers to sit in and use the resources in the library space rather than take them away . We want to attract new library customers . Selection and Application I employed the research thinking technique- mind mapping in looking for patterns and themes from data collected from the library customers to determine the " what is " . Using ethnographic interviews as well as persona i collected data from members of staff of the organization whose schedule of duty is research related . I asked those questions to ascertain their information seeking behavior , what services they think the library is lacking or they would want to see in the library . What excites them in the course of researching on a project ? How they handle stress and what they do to relax and unwind . I asked them to relay their individual experiences while carrying out research on a particular project in relation to the information resources they were able to consult and library services they enjoyed as well as the time line delivery of their project . I got together 10 colleagues mostly library staffs that are equally interest in the design challenge i had shared , made copies of the data collected from the library customers and shared with them so that each person could have a good view of the data . I equipped them with makers , cardboard papers and sticky notes . I ask them to look through the data and take notes of specific interesting points , write them in the notes and highlight some of them according to the level of importance and relevance they suggest in generating new valuable ideas . There after everyone sits at a round table in pairs to share ideas and discuss the findings . Insight and Approach Insights began to emerge from the data collected and we discovered that customers were quite uncomfortable with the library environment ; they wanted comfortable chairs and reading desk and wanted to be allowed to snack and take a drink while reading . They also felt searching for resources takes too much time and is stressful . They wanted easier and faster ways for getting the information they required . They also wanted to be able to make photocopies and print with the library environment and not have to use a business center . Using the mind mapping tool presented very rich insight and new learning which could only have been gotten through the collaborative effort than relying only on the quantitative data initially gathered . These has helped in the redesigning of the library and restructuring the services in such a way as to ensure maximum user experience and increase user base . I certainly will use the mind mapping technique in future projects . ### Output:

18025

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection : Mind Mapping Challenge : I am a member of Goller Cepte and my team size is ten . We distribute amalgamated products ; every team member is goaled to achieve his / her sales targets & collection in stipulated time lines from their region / products . In the changing market scenario , to remain profitable is a big challenge as the customer expectations are always high & competition offerings is become desperate / crazy sometimes . We supply to partners and in turn partners sell to their end customer , timely payment from end customers to partner has never been predictable . Resulting in late payments from partners & working capital pressure on us . Selection : Every single partner is unique on the way of working . Every market is having their own dynamics .Since i know the challenge , I have selected the mind mapping tool to generate creative ideas for appropriate solution . Application : After gathering the data , we have organized a round table meeting with selected top 10 partners from the region , Sales team & product team . In equal counts , we have mixed them & Created 3 groups . Each group had been given with a title to suggest better solutions to overcome the challenge . Example : 1 . How to rotate fast inventory cycles ? 2 . How to generate more leads for better sales closure ? 3 . What is required to have clean payment cycle ? Every group member had been given with stick notes . We have collected all the suggestions & created a consolidated sheet . Due to mixing of sales , partners & product team , the suggestions were more . We have displayed the consolidated sheet to all and started discussing on each of the suggestion . The discussions were open & we have allowed debate . This had resulted in getting further clarity on the suggestions . Insights : By applying the mind mapping tool , I have got insights on new methodology and different views . It had given the insights to create more options to partners . Example : instead of pushing for timely payment , we have opened alternative channel financing option for the large deals and for the smaller one , we have considered with pre - post payment option . Understood the importance of linear billing , the pain of product team to remain profitable , expectation of partners etc . Approach : With the refresh in mind set . Instead of convincing my own decisions , I will give chance to all the team members/ other person to discuss on their challenges . Will listen more and speak less . Next time , I will use story telling tool to get the team motivated & to make the discussion fun filled .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection : Mind Mapping Challenge : I am a member of Goller Cepte and my team size is ten . We distribute amalgamated products ; every team member is goaled to achieve his / her sales targets & collection in stipulated time lines from their region / products . In the changing market scenario , to remain profitable is a big challenge as the customer expectations are always high & competition offerings is become desperate / crazy sometimes . We supply to partners and in turn partners sell to their end customer , timely payment from end customers to partner has never been predictable . Resulting in late payments from partners & working capital pressure on us . Selection : Every single partner is unique on the way of working . Every market is having their own dynamics .Since i know the challenge , I have selected the mind mapping tool to generate creative ideas for appropriate solution . Application : After gathering the data , we have organized a round table meeting with selected top 10 partners from the region , Sales team & product team . In equal counts , we have mixed them & Created 3 groups . Each group had been given with a title to suggest better solutions to overcome the challenge . Example : 1 . How to rotate fast inventory cycles ? 2 . How to generate more leads for better sales closure ? 3 . What is required to have clean payment cycle ? Every group member had been given with stick notes . We have collected all the suggestions & created a consolidated sheet . Due to mixing of sales , partners & product team , the suggestions were more . We have displayed the consolidated sheet to all and started discussing on each of the suggestion . The discussions were open & we have allowed debate . This had resulted in getting further clarity on the suggestions . Insights : By applying the mind mapping tool , I have got insights on new methodology and different views . It had given the insights to create more options to partners . Example : instead of pushing for timely payment , we have opened alternative channel financing option for the large deals and for the smaller one , we have considered with pre - post payment option . Understood the importance of linear billing , the pain of product team to remain profitable , expectation of partners etc . Approach : With the refresh in mind set . Instead of convincing my own decisions , I will give chance to all the team members/ other person to discuss on their challenges . Will listen more and speak less . Next time , I will use story telling tool to get the team motivated & to make the discussion fun filled . ### Output:

15788

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping Challenge The tool I will be using in my project is Mind Mapping because I need to stablish default profiles or “ personas ” as the called it in the video . The purpose of my entrepreneurship , which is selling razors online with delivery included , is to guarantee a personalized service by offering them the opportunity to choose between the personas that fits the most with their lifestyles . I´ll be using a set of questions to analyze each person´s preferences which will allow me to find patterns in the information collected before . Application I will set all the ideas about how to build my project and place them in a cafeteria and invite some potential customers and give them a notebook where they´ll be able to take notes about what called their attention the most . After 30 minutes I will ask them to make groups and discuss about everything they´ve seen and to read each other ’s notes so the could find out something new about the project and to rate it as a good opinion that could add something new to the project or as a time waster . Now I will ask each member of the groups to put their notes on a wall , even those which seem to be unnecessary . And last I will organize the small notes which my customers wrote and link them into other related notes , for example I could link the notes related to the price of the product and the fact that going to the drug store is cheaper and attach them to a note written by me where says “ long - term savings ” and I can show them the relation between all the notes . Insight and approach At the end of the project I will be ready to sort all of the customers preferences into bigger ideas which will allow me to stablish some important ideas that will solve some questions stablished in the “ What is ? ” part . Along with my team we´ll establish which solutions are good so in the “ What if ? ” part we can stablish real solutions to each problem we could find in our product . I noticed that my ideas are not the only ones I have to pay attention to and the customers must be participants in every moment of the project and I will absolutely remember to work as a group to guarantee the product success .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping Challenge The tool I will be using in my project is Mind Mapping because I need to stablish default profiles or “ personas ” as the called it in the video . The purpose of my entrepreneurship , which is selling razors online with delivery included , is to guarantee a personalized service by offering them the opportunity to choose between the personas that fits the most with their lifestyles . I´ll be using a set of questions to analyze each person´s preferences which will allow me to find patterns in the information collected before . Application I will set all the ideas about how to build my project and place them in a cafeteria and invite some potential customers and give them a notebook where they´ll be able to take notes about what called their attention the most . After 30 minutes I will ask them to make groups and discuss about everything they´ve seen and to read each other ’s notes so the could find out something new about the project and to rate it as a good opinion that could add something new to the project or as a time waster . Now I will ask each member of the groups to put their notes on a wall , even those which seem to be unnecessary . And last I will organize the small notes which my customers wrote and link them into other related notes , for example I could link the notes related to the price of the product and the fact that going to the drug store is cheaper and attach them to a note written by me where says “ long - term savings ” and I can show them the relation between all the notes . Insight and approach At the end of the project I will be ready to sort all of the customers preferences into bigger ideas which will allow me to stablish some important ideas that will solve some questions stablished in the “ What is ? ” part . Along with my team we´ll establish which solutions are good so in the “ What if ? ” part we can stablish real solutions to each problem we could find in our product . I noticed that my ideas are not the only ones I have to pay attention to and the customers must be participants in every moment of the project and I will absolutely remember to work as a group to guarantee the product success . ### Output:

20408

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation Learning Launch Challenge I am a recent graduate and my challenge is to try solving the problem of the stray animal population of India by providing unique solutions and trying to bring in players who otherwise would not be involved otherwise . This project includes just myself and few organizations . The focus will be on trying to ensure that all stray animals ( cats / dogs / cows ) have access to food , shelter and medical help . Selection I have gone through various ideas and tools and the best way to test feasibility and gauge response is through the learning launch tool in a small scale so that the results can be determined quickly . Application There are many hotels and shops whose mascots are real life animals . They came to be so because management had decided to adopt the animal and take care of it . I had wanted to see if I could create a self - sustaining system in which organizations could foster / adopt strays in tandem with animal shelters . For the first learning launch , I approached brick and mortar stores with suitable space and pitched to them the idea of sheltering stray dogs / cats outside their stores , but within the store premises . The shelter can teach the stores on basic methods to take care of the stray . A kennel would be provided and food would be delivered on a regular basis . The strays , before being given to the retail store would be neutered and given the required vaccines . The idea would be feasible only if the retail store had overnight security guards who were willing to interact and had no problem with the strays . In this way , the shelter has a place for a stray which it can not accommodate and the stray has a new family to go to . For the second learning launch , I approached resorts in the outskirts with huge grounds regarding the same idea , ie . Whether they ’d be willing to foster strays in their premises in tandem with shelters . This would follow a similar approach as above , except , for the food , which would have to be prepared in house . Another pitch which was given to these resorts was that guests who were animal lovers , could interact with them and go far as to take the dogs for treks and can even bring in dogs / cats back to their hotel rooms for a short period . This would be great marketing for the hotel and the shelter and the animals would also come out on top . Insight By applying the learning launch tool , identified the requirements for this plan to work and to design a system which can make this experience feasible for all parties . In reality , instead of being met with unwilling partners , I was surprised at the willingness of the retail stores in regard for this initiative . However , that was just half the job done . There were many areas which had to be optimized in order for this initiative to work . There had to be a strong network and channels through which all the pieces can come together . Mainly , in urban areas , the overnight security would have to be given adequate knowledge in the basic training of animals . The food delivery system would have to be optimized . A database would have to be maintained of each stray so as to have a record of vaccines and any medical history . In the out of town resorts , there two main issues , the food could not be cooked as the hotels would not cook to the food in house . The other problem was the proximity to vets . Moving forward there would have to be serious thought to the systems and to create a strong network so that everything is optimal for all parties . Approach Given the response , I have come to the conclusion that the learning launch tool is the best one to be used in this situation as the feedback was instant . As mentioned , there needs to be a rehashing of the systems to be created for the goal to be met . Future design plans will reflect these changes and hence come closer to achieving this goal .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation Learning Launch Challenge I am a recent graduate and my challenge is to try solving the problem of the stray animal population of India by providing unique solutions and trying to bring in players who otherwise would not be involved otherwise . This project includes just myself and few organizations . The focus will be on trying to ensure that all stray animals ( cats / dogs / cows ) have access to food , shelter and medical help . Selection I have gone through various ideas and tools and the best way to test feasibility and gauge response is through the learning launch tool in a small scale so that the results can be determined quickly . Application There are many hotels and shops whose mascots are real life animals . They came to be so because management had decided to adopt the animal and take care of it . I had wanted to see if I could create a self - sustaining system in which organizations could foster / adopt strays in tandem with animal shelters . For the first learning launch , I approached brick and mortar stores with suitable space and pitched to them the idea of sheltering stray dogs / cats outside their stores , but within the store premises . The shelter can teach the stores on basic methods to take care of the stray . A kennel would be provided and food would be delivered on a regular basis . The strays , before being given to the retail store would be neutered and given the required vaccines . The idea would be feasible only if the retail store had overnight security guards who were willing to interact and had no problem with the strays . In this way , the shelter has a place for a stray which it can not accommodate and the stray has a new family to go to . For the second learning launch , I approached resorts in the outskirts with huge grounds regarding the same idea , ie . Whether they ’d be willing to foster strays in their premises in tandem with shelters . This would follow a similar approach as above , except , for the food , which would have to be prepared in house . Another pitch which was given to these resorts was that guests who were animal lovers , could interact with them and go far as to take the dogs for treks and can even bring in dogs / cats back to their hotel rooms for a short period . This would be great marketing for the hotel and the shelter and the animals would also come out on top . Insight By applying the learning launch tool , identified the requirements for this plan to work and to design a system which can make this experience feasible for all parties . In reality , instead of being met with unwilling partners , I was surprised at the willingness of the retail stores in regard for this initiative . However , that was just half the job done . There were many areas which had to be optimized in order for this initiative to work . There had to be a strong network and channels through which all the pieces can come together . Mainly , in urban areas , the overnight security would have to be given adequate knowledge in the basic training of animals . The food delivery system would have to be optimized . A database would have to be maintained of each stray so as to have a record of vaccines and any medical history . In the out of town resorts , there two main issues , the food could not be cooked as the hotels would not cook to the food in house . The other problem was the proximity to vets . Moving forward there would have to be serious thought to the systems and to create a strong network so that everything is optimal for all parties . Approach Given the response , I have come to the conclusion that the learning launch tool is the best one to be used in this situation as the feedback was instant . As mentioned , there needs to be a rehashing of the systems to be created for the goal to be met . Future design plans will reflect these changes and hence come closer to achieving this goal . ### Output:

21686

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge At our company we frequently partner up with different companies to enable us to widen our service offering to our customer . One of these partnerships is a company that specializes in advisory regarding precautionary measures that protects and ensures your will if anything unexpected should happen to you . The idea is that the advisor of our company informs our customers about the offering during their consultation meeting and creates awareness for the topic , ultimately generating leads for our partner . The challenge at hand is that , though the campaign has been active for quite some time , there are too few leads generated and it has been observed that the advisors often do n’t mention the offering at all . The goal is therefore , to identify due to what reason the advisors seem to avoid mentioning the partnership to our customers . By applying design thinking techniques , we want to find a solution in order to increase leads . Selection One thesis of ours is that the customers as well as the advisors do n’t understand the offering . The advisor has the difficult task to sell a service that he knows very little about . He hesitates to even mention it , because he could be seen as incompetent if he ’s not able to answer questions the customer has . The customer on the other hand comes to the consultation meeting with the intention to buy an insurance not being offered a service about precautionary measures for his life . In order to convince the customer to invest money for a further meeting with our partner , the offering has to be very clear and the advisor has to be convinced by the service himself . As mentioned in the Coursera video storytelling creates a cause for something . It gives a reason that the audience understands . It has a clear sequence of events and connects emotions and values of our customers with the underlying service by our partner . The offering has to be laid out in a manner that the customers find themselves within the story presented by the advisor . Thus , we chose to create a story that suits the advisor and the customer at the same time , while it also adapts to the customer ’s intrinsic values . Application The story that we wanted to tell should be easy understandable for the advisors and it should create a need for precautionary measures for our customers . In different discussions we tried to put ourselves into the position of both our advisors and our customers . We then tried to reveal the needs of both in order to create a story . In the end we decided to go with a story that we think both parties can identify themselves with . By pointing out a real - life example of what can happen if people do n’t discuss precautionary measures when they ’re still able to we wanted to increase engagement by both the advisors and the customers . A very famous and illustrative case is the one of late - Formula 1 racer Michael Schumacher . Since his accident his decision are made for him by the child and adult protection agency and not by his family . This would be different if he would have settled such questions before his accident . We think that by picturing the possible outcomes , customers and advisors might be able to understand the importance of the service that our partner offers . Obviously , this does n’t change the terms and conditions of the service , however it provides a story that both can relate to . Insight By applying storytelling we thought about the underlying values of both the advisor and the customer . We were able to put ourselves in their shoes and see the situation through their eyes . We also revealed that there are possibly further challenges to the problem at hand , because perhaps the lack of understanding of the service is n’t the only reason the partnership has n’t been successful so far . We realized that the service itself also has to be further adapted and personalized , as not all customers have the same needs regarding precautionary measures . It all depends on their current life situations . Consequently , it may make sense to adapt the service itself , as well as the story to each customer individually . Approach Storytelling is one possible solution for the challenge at hand . However , considering the insights generated , we would choose a mix of different tool next time . The tool we used , sheds light for a specific perspective . By applying a different design thinking tool we would probably get different results , however . Thus , to get deeper insights in the challenge posed in our project we will apply further tools .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge At our company we frequently partner up with different companies to enable us to widen our service offering to our customer . One of these partnerships is a company that specializes in advisory regarding precautionary measures that protects and ensures your will if anything unexpected should happen to you . The idea is that the advisor of our company informs our customers about the offering during their consultation meeting and creates awareness for the topic , ultimately generating leads for our partner . The challenge at hand is that , though the campaign has been active for quite some time , there are too few leads generated and it has been observed that the advisors often do n’t mention the offering at all . The goal is therefore , to identify due to what reason the advisors seem to avoid mentioning the partnership to our customers . By applying design thinking techniques , we want to find a solution in order to increase leads . Selection One thesis of ours is that the customers as well as the advisors do n’t understand the offering . The advisor has the difficult task to sell a service that he knows very little about . He hesitates to even mention it , because he could be seen as incompetent if he ’s not able to answer questions the customer has . The customer on the other hand comes to the consultation meeting with the intention to buy an insurance not being offered a service about precautionary measures for his life . In order to convince the customer to invest money for a further meeting with our partner , the offering has to be very clear and the advisor has to be convinced by the service himself . As mentioned in the Coursera video storytelling creates a cause for something . It gives a reason that the audience understands . It has a clear sequence of events and connects emotions and values of our customers with the underlying service by our partner . The offering has to be laid out in a manner that the customers find themselves within the story presented by the advisor . Thus , we chose to create a story that suits the advisor and the customer at the same time , while it also adapts to the customer ’s intrinsic values . Application The story that we wanted to tell should be easy understandable for the advisors and it should create a need for precautionary measures for our customers . In different discussions we tried to put ourselves into the position of both our advisors and our customers . We then tried to reveal the needs of both in order to create a story . In the end we decided to go with a story that we think both parties can identify themselves with . By pointing out a real - life example of what can happen if people do n’t discuss precautionary measures when they ’re still able to we wanted to increase engagement by both the advisors and the customers . A very famous and illustrative case is the one of late - Formula 1 racer Michael Schumacher . Since his accident his decision are made for him by the child and adult protection agency and not by his family . This would be different if he would have settled such questions before his accident . We think that by picturing the possible outcomes , customers and advisors might be able to understand the importance of the service that our partner offers . Obviously , this does n’t change the terms and conditions of the service , however it provides a story that both can relate to . Insight By applying storytelling we thought about the underlying values of both the advisor and the customer . We were able to put ourselves in their shoes and see the situation through their eyes . We also revealed that there are possibly further challenges to the problem at hand , because perhaps the lack of understanding of the service is n’t the only reason the partnership has n’t been successful so far . We realized that the service itself also has to be further adapted and personalized , as not all customers have the same needs regarding precautionary measures . It all depends on their current life situations . Consequently , it may make sense to adapt the service itself , as well as the story to each customer individually . Approach Storytelling is one possible solution for the challenge at hand . However , considering the insights generated , we would choose a mix of different tool next time . The tool we used , sheds light for a specific perspective . By applying a different design thinking tool we would probably get different results , however . Thus , to get deeper insights in the challenge posed in our project we will apply further tools . ### Output:

22606

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge I work on the floor as a machinist in a large machine shop , producing parts for tools in the semiconductor industry . I work with a large variety of materials on a daily basis , including exotic metals , steels , and a very large variety of plastics . Due to the great variance in materials used daily , we have the need for a variety of many different tools to be used at any given time for each particular application . Due to the need for these tools on - demand , it is critical we have the correct tool on hand and organized at all times .The challenge we ’re having is organization of these tools , and making sure they are on hand when needed . Another problem we were having was that there were only a few people keeping track of the tools for everyone and trying to keep inventory up to the need of everyone . Selection The tool I chose for our challenge was the learning launch tool . We will be able to do a small experiment , test an idea , and learn and improve on it . Application We started doing our research and data gathering by talking to the people on the floor that were directly involved as they use these tools on a daily basis and have experienced the frustration of not having what is required at the time they need it . After gathering everyone ’s input and getting a general agreement , we decided to locate all the tooling in one central area , labeled for easy identification , and accessible to everyone . After trying this experiment for a short time , it was obvious this was n’t the correct solution to our problems . The few people that were in charge of maintaining it were not able to keep constant attention to it , resulting in incorrect inventory and even more inventory being used . After another round of brainstorming , we came up with a new solution . We would use a vending machine , which will keep continuous inventory on hand by using automatic re - ordering , have the correct amount of inventory , eliminating the over usage of tooling , and everyone would still have individual access to it , checking out the tooling they need . It worked very well and is still being used . Insight and Approach What I have learned from using the learning launch tool is that it was very effective in our application , due to the ability to experiment with different ideas to see which one fits our needs . It also gave the stakeholders the ability to have complete input into the final solution . This would be the tool I would use again in our situation , as it has the flexibility and requirements needed for our challenge

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge I work on the floor as a machinist in a large machine shop , producing parts for tools in the semiconductor industry . I work with a large variety of materials on a daily basis , including exotic metals , steels , and a very large variety of plastics . Due to the great variance in materials used daily , we have the need for a variety of many different tools to be used at any given time for each particular application . Due to the need for these tools on - demand , it is critical we have the correct tool on hand and organized at all times .The challenge we ’re having is organization of these tools , and making sure they are on hand when needed . Another problem we were having was that there were only a few people keeping track of the tools for everyone and trying to keep inventory up to the need of everyone . Selection The tool I chose for our challenge was the learning launch tool . We will be able to do a small experiment , test an idea , and learn and improve on it . Application We started doing our research and data gathering by talking to the people on the floor that were directly involved as they use these tools on a daily basis and have experienced the frustration of not having what is required at the time they need it . After gathering everyone ’s input and getting a general agreement , we decided to locate all the tooling in one central area , labeled for easy identification , and accessible to everyone . After trying this experiment for a short time , it was obvious this was n’t the correct solution to our problems . The few people that were in charge of maintaining it were not able to keep constant attention to it , resulting in incorrect inventory and even more inventory being used . After another round of brainstorming , we came up with a new solution . We would use a vending machine , which will keep continuous inventory on hand by using automatic re - ordering , have the correct amount of inventory , eliminating the over usage of tooling , and everyone would still have individual access to it , checking out the tooling they need . It worked very well and is still being used . Insight and Approach What I have learned from using the learning launch tool is that it was very effective in our application , due to the ability to experiment with different ideas to see which one fits our needs . It also gave the stakeholders the ability to have complete input into the final solution . This would be the tool I would use again in our situation , as it has the flexibility and requirements needed for our challenge ### Output:

13939

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Learning Launch Challenge I am currently consulting at an organisation that provides Fibre Broadband to most of my home city . One of the challenges we have is that a retailer will be contacted by a person requiring a broadband installation and then pass the order including the customer ’s details through to our call centre . The call centre then sends a text message ( SMS ) to customer asking them to call us to book a time for two appointments required to complete the installation . Although we have tried different permutations of this , we have on average only been able to complete ~60 % of orders into completed bookings . Unfortunately a project has already begun to increase order completions and initiatives have been kicked off without the design thinking process . One of these initiatives is to simply text ( SMS ) a time slot to a customer rather than waiting for them call us and then for them to text a message back ( yes or no ) to say whether that appointment time was acceptable . This would require a significant enhancement to our IT systems coming at great cost . What could I do to help make this idea a success ? Selection So , we were too far through the process to start at step one of the design thinking process . We do have what seems a good idea . The Learning Launch seems like the ideal tool as it is designed to test an idea by creating a hypothesis . To check this off we needed to answer the key questions of a Learning Launch :  What are the key customer execution and defensibility assumptions ? We have assumed that customers will react positively to having an appointment time sent to them rather than selecting their own date and time . This will result in more successful bookings . – This is our hypothesis .  How can we quickly test this with the customers ? We needed to find a way to design a cheap and relatively quick experiment to test our hypothesis . Application We knew the existing statistic of 60 % orders becoming bookings . How could we test this new idea will “ move the needle ” ? After giving it some thought the answer was relatively simple . We decided to manually create appointments for 50 customers and then manually text the customers the appointment details . We were pleasantly surprised when 80 % of the customers accepted the appointments within the first 24 - 48 hours . Another 10 % required call back to confirm booking times . That took us from 60 % to 90 % of orders booked . The idea is certainly a needle mover ! Armed with this test we are now able to proceed with spending money on IT Enhancements to remove the manual aspect of the test . Insight What has been interesting for me in this process is the speed at which you can validate your ideas . In the IT domain there has been a lot of discussion in recent years about the Lean Start - Up and Minimal Viable Products . The Learning Launch has taken these ideas one step further . A minimal viable product requires you to build something and then learn if it is a good product or not . The Learning Launch we designed required nothing to be built whatsoever . In fact we only utilised existing technology in a different fashion . The cost to the organisation was a few hours and we significantly reduced the risk of building the wrong thing . In future we will be looking to learning launches for all of our new initiatives . We were also fortunate to have a reasonable amount of data and statistics at hand . By having these statistics we were able to be sure we had tested our hypothesis well . If we were to carry out Approach The Learning Launch has jump started thinking about how to get to 100 % of orders booked . This target seemed previously unobtainable but is now within reach . I have explained that the Learning Launch is a tool used during design thinking the team are now willing to explore this further . We are going to get closer to our customers and we will start a formal design thinking process across wider aspects of the business . Woohoo !

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Learning Launch Challenge I am currently consulting at an organisation that provides Fibre Broadband to most of my home city . One of the challenges we have is that a retailer will be contacted by a person requiring a broadband installation and then pass the order including the customer ’s details through to our call centre . The call centre then sends a text message ( SMS ) to customer asking them to call us to book a time for two appointments required to complete the installation . Although we have tried different permutations of this , we have on average only been able to complete ~60 % of orders into completed bookings . Unfortunately a project has already begun to increase order completions and initiatives have been kicked off without the design thinking process . One of these initiatives is to simply text ( SMS ) a time slot to a customer rather than waiting for them call us and then for them to text a message back ( yes or no ) to say whether that appointment time was acceptable . This would require a significant enhancement to our IT systems coming at great cost . What could I do to help make this idea a success ? Selection So , we were too far through the process to start at step one of the design thinking process . We do have what seems a good idea . The Learning Launch seems like the ideal tool as it is designed to test an idea by creating a hypothesis . To check this off we needed to answer the key questions of a Learning Launch :  What are the key customer execution and defensibility assumptions ? We have assumed that customers will react positively to having an appointment time sent to them rather than selecting their own date and time . This will result in more successful bookings . – This is our hypothesis .  How can we quickly test this with the customers ? We needed to find a way to design a cheap and relatively quick experiment to test our hypothesis . Application We knew the existing statistic of 60 % orders becoming bookings . How could we test this new idea will “ move the needle ” ? After giving it some thought the answer was relatively simple . We decided to manually create appointments for 50 customers and then manually text the customers the appointment details . We were pleasantly surprised when 80 % of the customers accepted the appointments within the first 24 - 48 hours . Another 10 % required call back to confirm booking times . That took us from 60 % to 90 % of orders booked . The idea is certainly a needle mover ! Armed with this test we are now able to proceed with spending money on IT Enhancements to remove the manual aspect of the test . Insight What has been interesting for me in this process is the speed at which you can validate your ideas . In the IT domain there has been a lot of discussion in recent years about the Lean Start - Up and Minimal Viable Products . The Learning Launch has taken these ideas one step further . A minimal viable product requires you to build something and then learn if it is a good product or not . The Learning Launch we designed required nothing to be built whatsoever . In fact we only utilised existing technology in a different fashion . The cost to the organisation was a few hours and we significantly reduced the risk of building the wrong thing . In future we will be looking to learning launches for all of our new initiatives . We were also fortunate to have a reasonable amount of data and statistics at hand . By having these statistics we were able to be sure we had tested our hypothesis well . If we were to carry out Approach The Learning Launch has jump started thinking about how to get to 100 % of orders booked . This target seemed previously unobtainable but is now within reach . I have explained that the Learning Launch is a tool used during design thinking the team are now willing to explore this further . We are going to get closer to our customers and we will start a formal design thinking process across wider aspects of the business . Woohoo ! ### Output:

12751

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge & Selection I support my organization ’s Dispatch Strategy and Automation projects . We want to improve the holistic dispatch experience for both the customer and the technician to plan appointment capacity more effectively , increase efficiency in the technician ’s work day , and provide a better customer user interface experience . The team consisted of leadership from the dispatch department , the field operations team , the project / process support teams , and the technical development teams . The tool we used was Journey Mapping , which was very effective to set the tone for the solution stage . Our team has already used several visualization tools . We prepared a space on the wall and Wrote out the Problem Statements & developed the Personas of the Customer , the Technician and the dispatch center agent . This helped to keep everyone focused on what the goal was . We were ready to move to the Journey Mapping and Solution Stage . Application We started by looking at the Day in the Life for the customer , the technician , and the agent . We mapped out on a visual board a specific transaction and mapped out the Steps , the technology used , the channels of communication , the customers thoughts and feelings , and the influential factors of those actions and feelings . I divided the participants into two teams . One team looked at Repair ( existing customers needing a repair ) and the other team looked at Installation orders ( new customers ) . There were about 10 people in each team . Each group was given a large whiteboard , sticky notes , and markers . They were instructed to use the sticky notes to map out the process , the tasks / actions , and feelings of each persona . I give the teams 30 minutes to complete this task . Then on one part of the board ( see attached pic ) , they were asked to mark if the customer , tech or agent was happy , sad , or indifferent within each step . At the end of the activity , I took a marker and charted the experience for each persona . This demonstrated the high / low feelings that all personas feel about this experience throughout one single transaction with our company . Insight & Approach What I learned from this exercise : The visualization reinforced the teams ’ assumptions of the problem and we gained new insights on other root causes such as identifying system constraints , redundancies in the process and unnecessary processes . It was also particularly interesting to see the overlay of the persona / feelings as it tied the human - centered experience directly back to the process and the output at the solution stage . One approach that I was conflicted about … I realize that having leadership participate in these sessions is important as they are stakeholders in this ; however , sometimes it can stifle creativity . In the solution stage , I found that many ideas did n’t make it to the collaboration wall because they were shut down with the “ that ’s not going to work ” comment . I think I would change my approach by limiting the leadership attendance in the next session to allow for the creative minds to collaborate . My next challenge is to figure out a way to convince my team to spend more time in the prototype stage and include more user experience testing . We often rush our solutions to market with an agile approach . Often , we do n’t involve the user experience piece on the tool we develop . All in All , this was a great experience for myself and the team . Many conversations about the future and new ideas were birthed from this exercise .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge & Selection I support my organization ’s Dispatch Strategy and Automation projects . We want to improve the holistic dispatch experience for both the customer and the technician to plan appointment capacity more effectively , increase efficiency in the technician ’s work day , and provide a better customer user interface experience . The team consisted of leadership from the dispatch department , the field operations team , the project / process support teams , and the technical development teams . The tool we used was Journey Mapping , which was very effective to set the tone for the solution stage . Our team has already used several visualization tools . We prepared a space on the wall and Wrote out the Problem Statements & developed the Personas of the Customer , the Technician and the dispatch center agent . This helped to keep everyone focused on what the goal was . We were ready to move to the Journey Mapping and Solution Stage . Application We started by looking at the Day in the Life for the customer , the technician , and the agent . We mapped out on a visual board a specific transaction and mapped out the Steps , the technology used , the channels of communication , the customers thoughts and feelings , and the influential factors of those actions and feelings . I divided the participants into two teams . One team looked at Repair ( existing customers needing a repair ) and the other team looked at Installation orders ( new customers ) . There were about 10 people in each team . Each group was given a large whiteboard , sticky notes , and markers . They were instructed to use the sticky notes to map out the process , the tasks / actions , and feelings of each persona . I give the teams 30 minutes to complete this task . Then on one part of the board ( see attached pic ) , they were asked to mark if the customer , tech or agent was happy , sad , or indifferent within each step . At the end of the activity , I took a marker and charted the experience for each persona . This demonstrated the high / low feelings that all personas feel about this experience throughout one single transaction with our company . Insight & Approach What I learned from this exercise : The visualization reinforced the teams ’ assumptions of the problem and we gained new insights on other root causes such as identifying system constraints , redundancies in the process and unnecessary processes . It was also particularly interesting to see the overlay of the persona / feelings as it tied the human - centered experience directly back to the process and the output at the solution stage . One approach that I was conflicted about … I realize that having leadership participate in these sessions is important as they are stakeholders in this ; however , sometimes it can stifle creativity . In the solution stage , I found that many ideas did n’t make it to the collaboration wall because they were shut down with the “ that ’s not going to work ” comment . I think I would change my approach by limiting the leadership attendance in the next session to allow for the creative minds to collaborate . My next challenge is to figure out a way to convince my team to spend more time in the prototype stage and include more user experience testing . We often rush our solutions to market with an agile approach . Often , we do n’t involve the user experience piece on the tool we develop . All in All , this was a great experience for myself and the team . Many conversations about the future and new ideas were birthed from this exercise . ### Output:

11235

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

This module discusses the stories we tell to make sense of the world . The importance of storytelling to human existence is explained . Narration is then introduced as another word for this storytelling , and its connection to other academic writing and description is discussed . Examples are provided of perspective and point - of - view , and the primary components of narrative writing ( characters , conflict , and purpose ) are introduced to help writers begin constructing their own stories . Chronological order , the ordering of events through time , is explained , as is the concept of the flashback , jumping backwards in time . The prewriting strategies of questioning and freewriting are introduced as ways to generate ideas for a narrative . Outlining is emphasized as necessary for the construction of logical , cohesive papers . Finally , the importance of using transitions ( joining words ) to connect ideas when composing is discussed . ( 1 ) Objectives Upon completion of this module , the student will be able to : • Explain what narration is and why it is central to human life • Identify fiction and nonfiction writing , as well as the complications involved in such distinctions • Explain the problem of perspective • Identify the primary elements of a narrative : character , conflict , and narrative purpose • Use chronological order and flashbacks to organize events in time • Use questioning and freewriting to generate ideas • Use outlining to prepare a narrative paper • Compose a narrative piece of writing • Use transitions to tie events together ( 1 ) Our Selves , Our Stories Human beings are fundamentally storytelling creatures . Of all the ways we use words , perhaps the most important ( and most typical ) is to communicate who we are , where we have been , and where we are going . Think of all the times you use words to convey what has happened to you in a single day , even a single hour ! Indeed , we spend most of our lives using our words to spin stories about ourselves ; even our own sense of identity is a kind of story we tell ourselves to make sense of the world ! Because using words to tell stories is so fundamental to our everyday experience , narration , a fancy word for storytelling , is the perfect place to start our composition course in earnest . For many students , a narrative essay , one which requires to writer to tell a story of some sort , is the most comfortable and enjoyable kind of assignment to tackle . This is especially true if you are interested in creative writing or have aspirations of publishing short stories , screenplays , or novels . Aside from being a familiar and creative kind of writing , narration is also a key component in many other kinds of essay writing , and as the course continues you ’ll see that narration comes in handy when you are trying to come up with interesting hooks to start papers or are looking to explain specific points about a topic with examples that help your reader understand your point of view . Finally , the kind of writing we did in the last module , description , the translation of the senses into words , plays a key part in all types of narrative writing ; after all , to tell a good story , you have to provide details that help your reader become immersed in the world you are creating . ( 1 ) Fiction , Nonfiction , and the Problem of Perspective Before we begin discussing how to construct an effective narrative , we need to consider an important distinction that humans have to make when it comes to storytelling : the difference between nonfiction , or writing that purports to be true or “ real , ” and fiction , or writing that announces itself as a fabrication , a “ made - up ” story told by the author to entertain or to make a hypothetical ( believable yet fictional ) point . At first glance , this distinction might seem easy to make . However , the words we use are never equivalent to the world we experience ; in some sense , whenever we tell a story , we are fabricating what happened . If we could simply communicate events as they happened , we would n’t need words at all ! This is why there are so many arguments about news stories and the meaning of current events ; we all recognize that any act of recalling what has happened is fraught with the problem of perspective , the point - of - view or position of the storyteller . As we ’ll see in later modules , the problem of perspective is something that always haunts the composition classroom and writing in general , so it ’s important that we recognize the issue here at the beginning . Philosophers have argued about the problems of language and truth since the dawn of civilization , and their battles rage on to this day . For the purpose of this module , however , we will have to accept that what we mean by nonfiction writing is storytelling that presumes to adhere to the world as it happened to the author or other humans and fiction writing as storytelling that makes no such presumptions about its literal truth . Because all storytelling , be it fiction or nonfiction writing , is always caught up in the problem of perspective , the point - of - view of the writer , it is important to clarify exactly how this positioning makes itself known in a piece of writing . Two Elements that Make a Story Click Every effective story has two key elements : character and conflict . Characters are the people that populate the world a writer creates . Conflict is what happens to those characters , the catalyst for their actions . Without characters , a world would have no actors ; without conflict , characters would have no reason to take action . Though a creative writing instructor would likely take issue with this simplification , for the sake of this class characters can be broken down into three types : main characters , side characters , and extras . Main characters are the people on which a story centers , and a writer signals their importance by providing the most details about them , including what they look like , what they say , and possibly how they think or feel ( depending upon how subjective the story ’s perspective is ) . Remember that a main character may even be the person telling the story if the writer is using the first - person perspective . Side characters often accompany the main character as important acquaintances , friends , or enemies . Writers provide enough details about them for them to come alive , but they do n’t get as much attention as the main characters . They are often essential to the conflict , however ; for example , often the main character has an enemy who is a side character but whose presence forces the main character to take action . Extras help fill out the world of a narrative , but they are just window - dressing . They appear in the background at parties or on busy city streets or in office settings . They are not important to the story ’s conflict , though they may be affected by it ( think of all the extras in a Hollywood movie who run screaming from a giant monster ’s attack in a movie likeGodzilla ) . A story ’s conflict is the struggle that the main character must endure as the story proceeds , the obstacle that he or she must overcome . This conflict could involve another character , such as in classic confrontations of heroes and villains ( Batman fighting the Joker or Captain America confronting the Red Skull ) . However , main characters may also experience less aggressive conflicts , such as facing a fear , performing a task , surviving a hostile environment , interviewing for a job , enduring a medical issue , or winning the heart of a love interest . Before you write your narrative , you need to have a clear understanding of what this conflict is so that you can build to a climactic moment when the conflict is resolved and the story ’s purpose is revealed . ( 1 ) Narrative Purpose : Why Readers Love It When a Plan Comes Together A story is interesting only insofar as it has some reason to exist . Conflicts get a story moving and give characters something to do , but the overall reason behind the story reveals itself when the conflict is resolved . Maybe a writer wants to show the importance of sticking with something , no matter how hard it seems ; maybe he or she wants to emphasize the difficulty of loyalty or the insanity of the modern workplace . This purpose can be funny or moving , and a story does n’t have to convey some deep moral message to be effective . However , a writer needs to consider how and why the conflict will resolve and what the implications of that resolution will be . This purpose is usually left unstated in narratives ; readers do n’t like to be told what to think , so you should n’t say something like , “ The moral of this story is . . . . ” Still , try to make it a point to write out the purpose in advance for yourself so you know what you are doing . This purpose statement might end up being slightly off the mark after the whole story comes together , especially since characters often have a way of taking on a life of their own and “ doing ” things the writer did n’t expect . Still , having some idea where the story is going is essential to avoiding writer ’s block ( when you get stuck and do n’t know what else to write ) and keeping your narrative focused .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: This module discusses the stories we tell to make sense of the world . The importance of storytelling to human existence is explained . Narration is then introduced as another word for this storytelling , and its connection to other academic writing and description is discussed . Examples are provided of perspective and point - of - view , and the primary components of narrative writing ( characters , conflict , and purpose ) are introduced to help writers begin constructing their own stories . Chronological order , the ordering of events through time , is explained , as is the concept of the flashback , jumping backwards in time . The prewriting strategies of questioning and freewriting are introduced as ways to generate ideas for a narrative . Outlining is emphasized as necessary for the construction of logical , cohesive papers . Finally , the importance of using transitions ( joining words ) to connect ideas when composing is discussed . ( 1 ) Objectives Upon completion of this module , the student will be able to : • Explain what narration is and why it is central to human life • Identify fiction and nonfiction writing , as well as the complications involved in such distinctions • Explain the problem of perspective • Identify the primary elements of a narrative : character , conflict , and narrative purpose • Use chronological order and flashbacks to organize events in time • Use questioning and freewriting to generate ideas • Use outlining to prepare a narrative paper • Compose a narrative piece of writing • Use transitions to tie events together ( 1 ) Our Selves , Our Stories Human beings are fundamentally storytelling creatures . Of all the ways we use words , perhaps the most important ( and most typical ) is to communicate who we are , where we have been , and where we are going . Think of all the times you use words to convey what has happened to you in a single day , even a single hour ! Indeed , we spend most of our lives using our words to spin stories about ourselves ; even our own sense of identity is a kind of story we tell ourselves to make sense of the world ! Because using words to tell stories is so fundamental to our everyday experience , narration , a fancy word for storytelling , is the perfect place to start our composition course in earnest . For many students , a narrative essay , one which requires to writer to tell a story of some sort , is the most comfortable and enjoyable kind of assignment to tackle . This is especially true if you are interested in creative writing or have aspirations of publishing short stories , screenplays , or novels . Aside from being a familiar and creative kind of writing , narration is also a key component in many other kinds of essay writing , and as the course continues you ’ll see that narration comes in handy when you are trying to come up with interesting hooks to start papers or are looking to explain specific points about a topic with examples that help your reader understand your point of view . Finally , the kind of writing we did in the last module , description , the translation of the senses into words , plays a key part in all types of narrative writing ; after all , to tell a good story , you have to provide details that help your reader become immersed in the world you are creating . ( 1 ) Fiction , Nonfiction , and the Problem of Perspective Before we begin discussing how to construct an effective narrative , we need to consider an important distinction that humans have to make when it comes to storytelling : the difference between nonfiction , or writing that purports to be true or “ real , ” and fiction , or writing that announces itself as a fabrication , a “ made - up ” story told by the author to entertain or to make a hypothetical ( believable yet fictional ) point . At first glance , this distinction might seem easy to make . However , the words we use are never equivalent to the world we experience ; in some sense , whenever we tell a story , we are fabricating what happened . If we could simply communicate events as they happened , we would n’t need words at all ! This is why there are so many arguments about news stories and the meaning of current events ; we all recognize that any act of recalling what has happened is fraught with the problem of perspective , the point - of - view or position of the storyteller . As we ’ll see in later modules , the problem of perspective is something that always haunts the composition classroom and writing in general , so it ’s important that we recognize the issue here at the beginning . Philosophers have argued about the problems of language and truth since the dawn of civilization , and their battles rage on to this day . For the purpose of this module , however , we will have to accept that what we mean by nonfiction writing is storytelling that presumes to adhere to the world as it happened to the author or other humans and fiction writing as storytelling that makes no such presumptions about its literal truth . Because all storytelling , be it fiction or nonfiction writing , is always caught up in the problem of perspective , the point - of - view of the writer , it is important to clarify exactly how this positioning makes itself known in a piece of writing . Two Elements that Make a Story Click Every effective story has two key elements : character and conflict . Characters are the people that populate the world a writer creates . Conflict is what happens to those characters , the catalyst for their actions . Without characters , a world would have no actors ; without conflict , characters would have no reason to take action . Though a creative writing instructor would likely take issue with this simplification , for the sake of this class characters can be broken down into three types : main characters , side characters , and extras . Main characters are the people on which a story centers , and a writer signals their importance by providing the most details about them , including what they look like , what they say , and possibly how they think or feel ( depending upon how subjective the story ’s perspective is ) . Remember that a main character may even be the person telling the story if the writer is using the first - person perspective . Side characters often accompany the main character as important acquaintances , friends , or enemies . Writers provide enough details about them for them to come alive , but they do n’t get as much attention as the main characters . They are often essential to the conflict , however ; for example , often the main character has an enemy who is a side character but whose presence forces the main character to take action . Extras help fill out the world of a narrative , but they are just window - dressing . They appear in the background at parties or on busy city streets or in office settings . They are not important to the story ’s conflict , though they may be affected by it ( think of all the extras in a Hollywood movie who run screaming from a giant monster ’s attack in a movie likeGodzilla ) . A story ’s conflict is the struggle that the main character must endure as the story proceeds , the obstacle that he or she must overcome . This conflict could involve another character , such as in classic confrontations of heroes and villains ( Batman fighting the Joker or Captain America confronting the Red Skull ) . However , main characters may also experience less aggressive conflicts , such as facing a fear , performing a task , surviving a hostile environment , interviewing for a job , enduring a medical issue , or winning the heart of a love interest . Before you write your narrative , you need to have a clear understanding of what this conflict is so that you can build to a climactic moment when the conflict is resolved and the story ’s purpose is revealed . ( 1 ) Narrative Purpose : Why Readers Love It When a Plan Comes Together A story is interesting only insofar as it has some reason to exist . Conflicts get a story moving and give characters something to do , but the overall reason behind the story reveals itself when the conflict is resolved . Maybe a writer wants to show the importance of sticking with something , no matter how hard it seems ; maybe he or she wants to emphasize the difficulty of loyalty or the insanity of the modern workplace . This purpose can be funny or moving , and a story does n’t have to convey some deep moral message to be effective . However , a writer needs to consider how and why the conflict will resolve and what the implications of that resolution will be . This purpose is usually left unstated in narratives ; readers do n’t like to be told what to think , so you should n’t say something like , “ The moral of this story is . . . . ” Still , try to make it a point to write out the purpose in advance for yourself so you know what you are doing . This purpose statement might end up being slightly off the mark after the whole story comes together , especially since characters often have a way of taking on a life of their own and “ doing ” things the writer did n’t expect . Still , having some idea where the story is going is essential to avoiding writer ’s block ( when you get stuck and do n’t know what else to write ) and keeping your narrative focused . ### Output:

13521

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization 1 . Challenge I was working as a Quality Project manager for one of the leading MNC company and responsible to track on the Price variance and Negative margin orders . Considering the huge volume of orders placed on daily basis the challenge was to explain the area of problem to multiple stakeholders and make them alert on the cause of issues . Effectively , the objective of the solution to be devised was to – a ) Process whose volume of continuous data with large depth & breadth b ) Identify the key Actionable Insights from the data c ) Share the Identified Insights in a Visual way so that stakeholders can c.1 ) Quickly understand the key business insights being communicated c.2 ) Without being bogged down by huge volume of underlying data & c.3 ) Formulate Actionable Decisions rapidly With the above described problem / objective , we thought of leveraging Visualization as a tool and explain the root cause findings as well as actionable insights with the wider stakeholders . 2 . Tool Selection : For the above challenge mentioned , I have selected visualization as the best tool to explain the causes as well as the Insights derived from the data . This would help the stakeholders to understand what the issue is actually causing these errors and where to get fix to avoid the future causes . What is Visualization ( as a tool for Design Thinking ) Visualisation is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualization is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . Most design thinkers call visualisation as “ the mother of all design tools ” , because they are used in every stage of the design thinking process . Why I have selected this tool • Advantage of having the visualization of the actual problem helps to fix the issue with less turnaround time . • Stakeholders do n’t have to really invest time to relate the issue description and identify the issue area . • Visualization of the specific issue type helps to fix the problem in the other product purchase journey . 3 . Application : We took the following approach to visualize the issue . i. Step 1 – Team members identified the key drivers for the price issue through the Data Analysis process . ii . Step 2- Once the team member identified the issue of any Price variance or Negative margin , team member selected the similar product customer actually purchased iii . Step 3 – Replicated the customer journey of the product purchase on the website . iv . Step 4 – Capturing the steps of the purchase and perform the root cause analysis . v. Step 5 - Once the identification of Root Causes is done , now the visualization of the each and every step of the customer journey is captured through a Visual Story using Stick Figures . vi . The Visualization captured & conveyed following key messages – 1 . highlighting the area that actually caused the price / margin issue . 2 . The Key drivers which led to price / margin variance 3 . & Finally , the prescriptive insights shared 4 . Insights • With the help of visualization on the issue happened on website , stakeholders were able to clearly see and understand on the areas of improvement to avoid these kind of revenue leakages . • Reaching out to right teams across organization like pricing , IT team , discounts/ Promotions team , Product portfolio team , Order Cancellation team to make the issue addressed on the website with less turnaround . • This also helped the company to stop shipping the products for the lower price . 5 . Approach • With this approach , it helped to reduce the revenue leakage and also prevent the issue happening on the website . • This approach identified and guided us to look into other areas of issues which actually existed on the website which are affecting the customer experience while purchasing the products .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization 1 . Challenge I was working as a Quality Project manager for one of the leading MNC company and responsible to track on the Price variance and Negative margin orders . Considering the huge volume of orders placed on daily basis the challenge was to explain the area of problem to multiple stakeholders and make them alert on the cause of issues . Effectively , the objective of the solution to be devised was to – a ) Process whose volume of continuous data with large depth & breadth b ) Identify the key Actionable Insights from the data c ) Share the Identified Insights in a Visual way so that stakeholders can c.1 ) Quickly understand the key business insights being communicated c.2 ) Without being bogged down by huge volume of underlying data & c.3 ) Formulate Actionable Decisions rapidly With the above described problem / objective , we thought of leveraging Visualization as a tool and explain the root cause findings as well as actionable insights with the wider stakeholders . 2 . Tool Selection : For the above challenge mentioned , I have selected visualization as the best tool to explain the causes as well as the Insights derived from the data . This would help the stakeholders to understand what the issue is actually causing these errors and where to get fix to avoid the future causes . What is Visualization ( as a tool for Design Thinking ) Visualisation is a core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're enacting a different kind of problem solving that has to bring in more than just logic . Visualization is really important for the process of Design Thinking because it 's actually a way of unlocking a different part of our brain . It allows us to think in a non - verbal way and access parts of our brain , our creativity . Most design thinkers call visualisation as “ the mother of all design tools ” , because they are used in every stage of the design thinking process . Why I have selected this tool • Advantage of having the visualization of the actual problem helps to fix the issue with less turnaround time . • Stakeholders do n’t have to really invest time to relate the issue description and identify the issue area . • Visualization of the specific issue type helps to fix the problem in the other product purchase journey . 3 . Application : We took the following approach to visualize the issue . i. Step 1 – Team members identified the key drivers for the price issue through the Data Analysis process . ii . Step 2- Once the team member identified the issue of any Price variance or Negative margin , team member selected the similar product customer actually purchased iii . Step 3 – Replicated the customer journey of the product purchase on the website . iv . Step 4 – Capturing the steps of the purchase and perform the root cause analysis . v. Step 5 - Once the identification of Root Causes is done , now the visualization of the each and every step of the customer journey is captured through a Visual Story using Stick Figures . vi . The Visualization captured & conveyed following key messages – 1 . highlighting the area that actually caused the price / margin issue . 2 . The Key drivers which led to price / margin variance 3 . & Finally , the prescriptive insights shared 4 . Insights • With the help of visualization on the issue happened on website , stakeholders were able to clearly see and understand on the areas of improvement to avoid these kind of revenue leakages . • Reaching out to right teams across organization like pricing , IT team , discounts/ Promotions team , Product portfolio team , Order Cancellation team to make the issue addressed on the website with less turnaround . • This also helped the company to stop shipping the products for the lower price . 5 . Approach • With this approach , it helped to reduce the revenue leakage and also prevent the issue happening on the website . • This approach identified and guided us to look into other areas of issues which actually existed on the website which are affecting the customer experience while purchasing the products . ### Output:

16320

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization tool to control Humidity & Temp in Spinning Plant Challenge & Selection I am Electronics Engineer & working as Chief Engineer in a Spinning plant . We have to face challenges & resolve by anonymous way . We do not use any design tool to resolve any problem . Now as I have enrolled in Design thinking course , I started to apply the 1st tool as Visualization to check its validity whether it works or bookish knowledge only . We are facing a chronic problem of Humidity & Temperature Variation in Spinning plant . Humidity & Temp plays a vital roll to control the yarn strength , breakage & its all quality parameter . I took this opportunity to resolve this problem by visualization tool . So I called all stakeholders associated with this problem in one room & explained what I have learn from the visualization tool . Then I shared the visual video for better understanding of all the team members . Application I took the challenge as Engineering person to draw a picture of the existing operation which Existing requirement , Factors that can effect Humidity & Temp , Machine condition , Worker efficiency & its capability . Existing Set up parameters were pictured as temperature as thermometers & digits . Humidity as moisture in air , Pressure points as symbol . Air flow as vehicle . Now board looked very interesting . I explained how our existing process can be visualized in this process . Now problem has been explained to them asked to refine the pictures they think for better clarity of the process . Now while running the plant we started to visualize & imagine each parameter at a time . A dynamic visualization of the process has started evolving we had started exploring the possibilities process parameters which can lead to Humidity & Temp variation in the plant . Operator has drawn attention some parts of humidification plant which vibrates during machine running . We all got astonished & operator gave us the problem pin points . Now engineering team has fixed that problem . Another department person told that door of the plant was found open some times which lead to enter the less humidity air inside the plant . This may be the reason for variation . Another observation was that we are facing problem in rainy season only & very less variation in another season like winter & dry season . So we have to check the washer pump from inside for their efficiency . Insight & Approach This visualization tool process helped to find very common things which we normally ignore while thinking for troubleshooting . When we write or draw a picture , small tiny things appear in the picture . These small details pictures actually lead to complete the picture as a whole for broader vision . So design tool helped us for a systematic approach to solve the problem by involving all related stakeholders . The outcome was very encouraging & exciting

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization tool to control Humidity & Temp in Spinning Plant Challenge & Selection I am Electronics Engineer & working as Chief Engineer in a Spinning plant . We have to face challenges & resolve by anonymous way . We do not use any design tool to resolve any problem . Now as I have enrolled in Design thinking course , I started to apply the 1st tool as Visualization to check its validity whether it works or bookish knowledge only . We are facing a chronic problem of Humidity & Temperature Variation in Spinning plant . Humidity & Temp plays a vital roll to control the yarn strength , breakage & its all quality parameter . I took this opportunity to resolve this problem by visualization tool . So I called all stakeholders associated with this problem in one room & explained what I have learn from the visualization tool . Then I shared the visual video for better understanding of all the team members . Application I took the challenge as Engineering person to draw a picture of the existing operation which Existing requirement , Factors that can effect Humidity & Temp , Machine condition , Worker efficiency & its capability . Existing Set up parameters were pictured as temperature as thermometers & digits . Humidity as moisture in air , Pressure points as symbol . Air flow as vehicle . Now board looked very interesting . I explained how our existing process can be visualized in this process . Now problem has been explained to them asked to refine the pictures they think for better clarity of the process . Now while running the plant we started to visualize & imagine each parameter at a time . A dynamic visualization of the process has started evolving we had started exploring the possibilities process parameters which can lead to Humidity & Temp variation in the plant . Operator has drawn attention some parts of humidification plant which vibrates during machine running . We all got astonished & operator gave us the problem pin points . Now engineering team has fixed that problem . Another department person told that door of the plant was found open some times which lead to enter the less humidity air inside the plant . This may be the reason for variation . Another observation was that we are facing problem in rainy season only & very less variation in another season like winter & dry season . So we have to check the washer pump from inside for their efficiency . Insight & Approach This visualization tool process helped to find very common things which we normally ignore while thinking for troubleshooting . When we write or draw a picture , small tiny things appear in the picture . These small details pictures actually lead to complete the picture as a whole for broader vision . So design tool helped us for a systematic approach to solve the problem by involving all related stakeholders . The outcome was very encouraging & exciting ### Output:

9833

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge The challenge that South Bay Christian School , the organization I work for , had to face was that of a new strategic cycle . Tata Group is a public organization where processes are very important . We had to challenge the organization to move beyond what the procedures say . It was necessary to work in new formats , to get out of the way we had been working in order to take on the new challenges of the strategic period . Selection For this we chose a work methodology based on visualization techniques . The selection of this tool was because I had seen its capacity in action . I was struck by the tool 's ability to build a common vision . And that was the central part of the challenge , to be able to share a strategy for the following years . Aplication The first thing we did was to visit the mission of the organization , the mission is what we are , what we should always do . Then we refined the vision , the vision describes what we want to be , what we would like to change , improve , strengthen in the following years . And finally we did a great job in the discovery of South Bay Christian School 's values , values on which to leverage our strategy , to have clear what are the capabilities and culture of our organization to be able to respond to the remains of the new strategic plan . Insight & approach For the definition of South Bay Christian School 's values , the participants chose South Bay Christian School 's stories , telling them and identifying the values that were behind these experiences and stories of South Bay Christian School . Through these stories , we identified a series of values that made up the three fundamental polarities of an organization : that which has to do with what is internal to the entity , that which is related to its service ( in this case the clients ) and that which is related to the environment , to society . From there , we decided that South Bay Christian School is defined by 10 fundamental values : " Teamwork " , " Sustainability " , " Identity " , " Innovation " , " Trust and security,"Proximity and commitment to the client " , " Providing the best solution " , " Transparency " , " Doing it in collaboration with","Gender equality " Next time , in addition to using these tools again , I would like to have people in our organization trained in these techniques so that we can use them with our customers and explain them to them .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge The challenge that South Bay Christian School , the organization I work for , had to face was that of a new strategic cycle . Tata Group is a public organization where processes are very important . We had to challenge the organization to move beyond what the procedures say . It was necessary to work in new formats , to get out of the way we had been working in order to take on the new challenges of the strategic period . Selection For this we chose a work methodology based on visualization techniques . The selection of this tool was because I had seen its capacity in action . I was struck by the tool 's ability to build a common vision . And that was the central part of the challenge , to be able to share a strategy for the following years . Aplication The first thing we did was to visit the mission of the organization , the mission is what we are , what we should always do . Then we refined the vision , the vision describes what we want to be , what we would like to change , improve , strengthen in the following years . And finally we did a great job in the discovery of South Bay Christian School 's values , values on which to leverage our strategy , to have clear what are the capabilities and culture of our organization to be able to respond to the remains of the new strategic plan . Insight & approach For the definition of South Bay Christian School 's values , the participants chose South Bay Christian School 's stories , telling them and identifying the values that were behind these experiences and stories of South Bay Christian School . Through these stories , we identified a series of values that made up the three fundamental polarities of an organization : that which has to do with what is internal to the entity , that which is related to its service ( in this case the clients ) and that which is related to the environment , to society . From there , we decided that South Bay Christian School is defined by 10 fundamental values : " Teamwork " , " Sustainability " , " Identity " , " Innovation " , " Trust and security,"Proximity and commitment to the client " , " Providing the best solution " , " Transparency " , " Doing it in collaboration with","Gender equality " Next time , in addition to using these tools again , I would like to have people in our organization trained in these techniques so that we can use them with our customers and explain them to them . ### Output:

21337

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Non - Business Use Journey Mapping by Hamzah Halawani Challenge and selection Journey mapping is very helpful tool that helped me a lot in identifying the gap of one of my routine activities which is conducting field safety inspection and generate recommendations to proponent . These recommendations are generated based on observed findings either related to safety behavior or conditions . The optimum goal of implementing the recommendations by proponent is to prevent having unsafe act or unsafe condition in future which helps in enhancing the safety compliance during conducting any job work related . The challenge is that sometimes these recommendations are not being implemented by proponent which divert from the original goal . I used the journey management tool to find out why these recommendations are not implemented and to make sure that the goal from the recommendation ’s implementation is achieved . Application After spending one year of practicing and doing field safety inspection and generating recommendations to proponent , we decided to measure the effectiveness of these recommendations . Normally , after completing a site visit and listing all observations , we generate recommendation for each observation and we logged these recommendations in a system that assign the recommendation to a proponent member in order to implement the recommendation . After completing the recommendation , the proponent member should close the recommendation in the system so it goes back to me as initiator for verification and mark as completed . So , we went back to the system and analyzed all provided recommendations in order to measure the percentage of the completed recommendations of all submitted recommendations . The result was around 50 % of implementation which means that the other 50 % are still open and not being implemented . We started interviewing the proponent member to find out the reason of not completing these recommendations , which was that these recommendations take time and efforts to implement and not being recognized by management . So , either they implement it or leave it open in the system does not make any difference . Therefore , they start picking the major recommendations that should be stopped from happening due to safety concerns and implement them , while the minor safety recommendations are kept and left open in the system since there is to effective tracking nor management monitoring to these recommendations . This led to having 50 % of open items in the system . After interviewing the proponent members , we engaged the proponent management and highlighted to them these concerns which took their attention . We recommended that to have a KPI to monitor the implementation of all field safety inspections recommendations on monthly basis . Insight & Approach It was led to a higher recommendations implementation completion which reached 80 % . The original goal was achieved and safety culture was improved . Also , proponent managements started recognizing the time and efforts of their members that led to excellence .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Non - Business Use Journey Mapping by Hamzah Halawani Challenge and selection Journey mapping is very helpful tool that helped me a lot in identifying the gap of one of my routine activities which is conducting field safety inspection and generate recommendations to proponent . These recommendations are generated based on observed findings either related to safety behavior or conditions . The optimum goal of implementing the recommendations by proponent is to prevent having unsafe act or unsafe condition in future which helps in enhancing the safety compliance during conducting any job work related . The challenge is that sometimes these recommendations are not being implemented by proponent which divert from the original goal . I used the journey management tool to find out why these recommendations are not implemented and to make sure that the goal from the recommendation ’s implementation is achieved . Application After spending one year of practicing and doing field safety inspection and generating recommendations to proponent , we decided to measure the effectiveness of these recommendations . Normally , after completing a site visit and listing all observations , we generate recommendation for each observation and we logged these recommendations in a system that assign the recommendation to a proponent member in order to implement the recommendation . After completing the recommendation , the proponent member should close the recommendation in the system so it goes back to me as initiator for verification and mark as completed . So , we went back to the system and analyzed all provided recommendations in order to measure the percentage of the completed recommendations of all submitted recommendations . The result was around 50 % of implementation which means that the other 50 % are still open and not being implemented . We started interviewing the proponent member to find out the reason of not completing these recommendations , which was that these recommendations take time and efforts to implement and not being recognized by management . So , either they implement it or leave it open in the system does not make any difference . Therefore , they start picking the major recommendations that should be stopped from happening due to safety concerns and implement them , while the minor safety recommendations are kept and left open in the system since there is to effective tracking nor management monitoring to these recommendations . This led to having 50 % of open items in the system . After interviewing the proponent members , we engaged the proponent management and highlighted to them these concerns which took their attention . We recommended that to have a KPI to monitor the implementation of all field safety inspections recommendations on monthly basis . Insight & Approach It was led to a higher recommendations implementation completion which reached 80 % . The original goal was achieved and safety culture was improved . Also , proponent managements started recognizing the time and efforts of their members that led to excellence . ### Output:

22109

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge The mobile games sector seems to be one of the fast growing industries due to the rising of mobile market . With the advancement of mobile technology , mobile devices can now be used as a mobile media centre . One of the emerging areas is also in using it for gaming . Because of Google Play store , today numerous different games are offered to every Smartphone user . This diversity in supply is a good thing , but it also disables users to find games they would like to play . I wanted to make a personalized mobile game recommendation system which takes into consideration various factors those are responsible for game selection and installation . There were two main goals of this experiment : ⦁ To study the effect of various factors those are responsible for game selection and installation . ⦁ To propose a better recommendation system that incorporates all the factors in making recommendation and compares the performance of our proposed approach with that of the classical one . Selection We decided to use mind mapping and brainstroming in order to collect all the major factors responsible for game selection and categorize them according to group which they found similarity with . Mind mapping steps includdes picking out the good stuff from the invidiuals notes and his new ideas . cluster the good ideas and identify the insights related to each cluster and look for connections between clusters . Application Factors responsible for game selection are found out from : ⦁ Research papers using keywords ( mobile games/ computer games ) . ⦁ Game players ( All the top game players and game developers ) . 7 Research papers were read to find out all the important factors that lead to game selection and installation . 24 undergraduate were invited and participated in this research . Major points in Game design found out through research papers . Computer Games : Exploration , and educational . ( Amory , A. , Naicker , K. , Vincent . , & Adams , C. ( 1999 ) ) , Challenge , Fantasy , curiosity . ( Malone , T. W. ( 1980 ) ) , Positive Reinforcement , increase social . ( Squire , K. ( 2002 ) ) , 4.Self - Determination , competence , psychological satisfaction , Game variable , Intuitive controls , Presence , Motivation , Enjoyment , Preference for future play , Change in well - being , Vitality , Self - esteem , Mood / effect . ( Ryan , R.M. , Rigby , C.S. & Przybylski ( 2006 ) ) , Fun , play , rules , goals , interactive , adaptive , outcomes , feedback , ego gratification , competition , problem - solving , interaction , and emotion . ( Prensky , M. ( 2001 ) ) Mobile Games : Game should be challenging , personal liking and vision , social contents , communication -social playability , Motivational , inspirational Internet Games : Reasons People Play Online Games , Passing Time , Entertainment , Challenge Competition , Fantasy and Roll Playing , Self - Presentation , Social Interaction , Triggered Emotions , Energetic , Engagement , Joy , Happiness , Love , Enthusiasm , Anxiety , Fear , Hate , Worry , Distress , Anger , Hostility , Disgust Major Factors responsible find out through brain storming session : Action , puzzle , games , multiplayer , Game - ram , graphics , Mood , free time , recreation , Unique idea , Requirements and compatibility , Simple controls , Education , Social like pub - g , Easy and interesting stages , Storyline , Reviews , Description , new idea , Same interest like sports , More stages and big game , More manual then automatic , Movie based . ( good story ) . Major Factors responsible for android games selection find out through personal interaction : Download size , social interaction , Gameplay and prize , Graphics , Friend circle and lists , Maps and gameplay , Offline availability , Insta - ads and recommendation from friends etc , Better understanding the game/ judge through icons , Mood effect.(recreation / bore ) , Interest of games . Factors responsible for video games selection find out through personal interaction : Competition.(multiplayer(fps)),Storyline ( single player games ) , YouTube/ insta ads / reviews , Trailer / game play , Brand of games , Skill / interaction / tools , Mood effect , Graphics / content / game play , Prizes , Values / aesthetics , Maps / rules / fun , Fare games matches . Our preliminary analysis is based on the factors that are found out using by the 5 subjects who were approached to find out all the factors responsible . Then , a brain storming session was done with the 5 subjects to find all the factors other than the factors found out in research papers . Insight By applying mind mapping , we divided all the factors into three major groups : Game specific , Device specific , Socio - psychological factors . Game specific : All the factors that Depends on the Game we are taking into consideration were added into Game specific Group . Device specific : All the factors that Depends on the specification of device we are using to play the Game were added into Device specific Group . Socio - psychological factors : All the factors that are related to social and psychological state of the user playing the game were added into Socio - psychological factors group . Approach Further to find pattern in this huge amount of data we used similarity scores . after taking rating from game users , Some users considered as subject for recommendation , Compared rating of users with other users and computed similarity scores , Used similarity scores to make prediction for each game which is not played , Recommended game with highest prediction value . Organization IIT Roorkee Additional Feedback This research will also help game developers and game companies to make better games for the game players according to their need .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge The mobile games sector seems to be one of the fast growing industries due to the rising of mobile market . With the advancement of mobile technology , mobile devices can now be used as a mobile media centre . One of the emerging areas is also in using it for gaming . Because of Google Play store , today numerous different games are offered to every Smartphone user . This diversity in supply is a good thing , but it also disables users to find games they would like to play . I wanted to make a personalized mobile game recommendation system which takes into consideration various factors those are responsible for game selection and installation . There were two main goals of this experiment : ⦁ To study the effect of various factors those are responsible for game selection and installation . ⦁ To propose a better recommendation system that incorporates all the factors in making recommendation and compares the performance of our proposed approach with that of the classical one . Selection We decided to use mind mapping and brainstroming in order to collect all the major factors responsible for game selection and categorize them according to group which they found similarity with . Mind mapping steps includdes picking out the good stuff from the invidiuals notes and his new ideas . cluster the good ideas and identify the insights related to each cluster and look for connections between clusters . Application Factors responsible for game selection are found out from : ⦁ Research papers using keywords ( mobile games/ computer games ) . ⦁ Game players ( All the top game players and game developers ) . 7 Research papers were read to find out all the important factors that lead to game selection and installation . 24 undergraduate were invited and participated in this research . Major points in Game design found out through research papers . Computer Games : Exploration , and educational . ( Amory , A. , Naicker , K. , Vincent . , & Adams , C. ( 1999 ) ) , Challenge , Fantasy , curiosity . ( Malone , T. W. ( 1980 ) ) , Positive Reinforcement , increase social . ( Squire , K. ( 2002 ) ) , 4.Self - Determination , competence , psychological satisfaction , Game variable , Intuitive controls , Presence , Motivation , Enjoyment , Preference for future play , Change in well - being , Vitality , Self - esteem , Mood / effect . ( Ryan , R.M. , Rigby , C.S. & Przybylski ( 2006 ) ) , Fun , play , rules , goals , interactive , adaptive , outcomes , feedback , ego gratification , competition , problem - solving , interaction , and emotion . ( Prensky , M. ( 2001 ) ) Mobile Games : Game should be challenging , personal liking and vision , social contents , communication -social playability , Motivational , inspirational Internet Games : Reasons People Play Online Games , Passing Time , Entertainment , Challenge Competition , Fantasy and Roll Playing , Self - Presentation , Social Interaction , Triggered Emotions , Energetic , Engagement , Joy , Happiness , Love , Enthusiasm , Anxiety , Fear , Hate , Worry , Distress , Anger , Hostility , Disgust Major Factors responsible find out through brain storming session : Action , puzzle , games , multiplayer , Game - ram , graphics , Mood , free time , recreation , Unique idea , Requirements and compatibility , Simple controls , Education , Social like pub - g , Easy and interesting stages , Storyline , Reviews , Description , new idea , Same interest like sports , More stages and big game , More manual then automatic , Movie based . ( good story ) . Major Factors responsible for android games selection find out through personal interaction : Download size , social interaction , Gameplay and prize , Graphics , Friend circle and lists , Maps and gameplay , Offline availability , Insta - ads and recommendation from friends etc , Better understanding the game/ judge through icons , Mood effect.(recreation / bore ) , Interest of games . Factors responsible for video games selection find out through personal interaction : Competition.(multiplayer(fps)),Storyline ( single player games ) , YouTube/ insta ads / reviews , Trailer / game play , Brand of games , Skill / interaction / tools , Mood effect , Graphics / content / game play , Prizes , Values / aesthetics , Maps / rules / fun , Fare games matches . Our preliminary analysis is based on the factors that are found out using by the 5 subjects who were approached to find out all the factors responsible . Then , a brain storming session was done with the 5 subjects to find all the factors other than the factors found out in research papers . Insight By applying mind mapping , we divided all the factors into three major groups : Game specific , Device specific , Socio - psychological factors . Game specific : All the factors that Depends on the Game we are taking into consideration were added into Game specific Group . Device specific : All the factors that Depends on the specification of device we are using to play the Game were added into Device specific Group . Socio - psychological factors : All the factors that are related to social and psychological state of the user playing the game were added into Socio - psychological factors group . Approach Further to find pattern in this huge amount of data we used similarity scores . after taking rating from game users , Some users considered as subject for recommendation , Compared rating of users with other users and computed similarity scores , Used similarity scores to make prediction for each game which is not played , Recommended game with highest prediction value . Organization IIT Roorkee Additional Feedback This research will also help game developers and game companies to make better games for the game players according to their need . ### Output:

18236

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking Course – Assignment Rubric Design challenge was thinking of a logo and name for my personal life coaching business . Issues to be address was naming the company , designing of product and services , copyright , and legal issues . The business started and continues by mostly referrals and word of mouth with no formal marketing or advertising . Requests from clients to expand services and products through different channel mediums limited by time constraints of being a sole proprietor with limited full and part time staff . Business began as a side “ job ” to assist others , sometimes current employees , former employees , peers , co - workers who were needing career , financial , and personal guidance in my “ spare ” time . It developed into a business , when clientele offer to start paying me for my services , most of which are on very limited incomes , and new to having professional coach or mentor . Most resources are free , or very low costs . The business is not the sole source of income , given the fact I have a full time job , non - profit , and two other businesses . I selected storytelling as my design tool . I love to tell stories , and telling stories is a coaching method that I use quite naturally with my clients . My stories are mostly not personal , but have that all universal personal element to them that all good stories have . I find it a natural conversion starter when people asked me how and why I end up starting the business . I remember to keep the story interactive , too listen more than to say , and ask clients about their own stories along the way to see if they are relating to the story . I applied storytelling in relation to the name of the company and logo to the ability to understand that we all have a story , and we are continuing to write that story every day . The meaning of our life stories is our legacy , that is our focus , but all the other parts that go into making up a story also play particular roles within our lives and those which we come into contact with during our journey . This is maintaining a hard and soft focus . What I mean by this is focus on the goal or target which immediately before one ’s self ( Hard Target ) while maintaining a peripheral vision for the next goal or target ( Soft Target ) . Also the logo and company name related directly to clientele and target audience given it ’s symbology and name . The insight I gained was that people really loved my stories , that our life stories are important to us , and to others . People want to share in those life stories . That in choosing to name and come up with a logo for the company it drew more interest in the company , but the fact that I did not name it after myself with the story of how the company began reflected on the values of the company , both personally and professionally in helping focus on their dreams and overcoming obstacles . Storytelling comes naturally to me , so the fact that I end up using this tool in the end did not really surprise me . What did surprise me was the impact that it had on the development of this “ side job ” into something possibly much more , which is continuing to grow , and expand . I try to remain very focused on serving my original clientele without going into “ high end ” clients by remaining true to my original target audience . This constraint as placed the focus on company strategy on the values which both personally and professionally involved in that decision , which if I had decided on another design tool might have taken a different path , or has I see “ worn ” path which would compromise my personal valves and standards , which is why my clients sought me out in the first place . Neither the name of the company nor logo are mention at this time do to legal issues and constraints , and the company protection and liability .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking Course – Assignment Rubric Design challenge was thinking of a logo and name for my personal life coaching business . Issues to be address was naming the company , designing of product and services , copyright , and legal issues . The business started and continues by mostly referrals and word of mouth with no formal marketing or advertising . Requests from clients to expand services and products through different channel mediums limited by time constraints of being a sole proprietor with limited full and part time staff . Business began as a side “ job ” to assist others , sometimes current employees , former employees , peers , co - workers who were needing career , financial , and personal guidance in my “ spare ” time . It developed into a business , when clientele offer to start paying me for my services , most of which are on very limited incomes , and new to having professional coach or mentor . Most resources are free , or very low costs . The business is not the sole source of income , given the fact I have a full time job , non - profit , and two other businesses . I selected storytelling as my design tool . I love to tell stories , and telling stories is a coaching method that I use quite naturally with my clients . My stories are mostly not personal , but have that all universal personal element to them that all good stories have . I find it a natural conversion starter when people asked me how and why I end up starting the business . I remember to keep the story interactive , too listen more than to say , and ask clients about their own stories along the way to see if they are relating to the story . I applied storytelling in relation to the name of the company and logo to the ability to understand that we all have a story , and we are continuing to write that story every day . The meaning of our life stories is our legacy , that is our focus , but all the other parts that go into making up a story also play particular roles within our lives and those which we come into contact with during our journey . This is maintaining a hard and soft focus . What I mean by this is focus on the goal or target which immediately before one ’s self ( Hard Target ) while maintaining a peripheral vision for the next goal or target ( Soft Target ) . Also the logo and company name related directly to clientele and target audience given it ’s symbology and name . The insight I gained was that people really loved my stories , that our life stories are important to us , and to others . People want to share in those life stories . That in choosing to name and come up with a logo for the company it drew more interest in the company , but the fact that I did not name it after myself with the story of how the company began reflected on the values of the company , both personally and professionally in helping focus on their dreams and overcoming obstacles . Storytelling comes naturally to me , so the fact that I end up using this tool in the end did not really surprise me . What did surprise me was the impact that it had on the development of this “ side job ” into something possibly much more , which is continuing to grow , and expand . I try to remain very focused on serving my original clientele without going into “ high end ” clients by remaining true to my original target audience . This constraint as placed the focus on company strategy on the values which both personally and professionally involved in that decision , which if I had decided on another design tool might have taken a different path , or has I see “ worn ” path which would compromise my personal valves and standards , which is why my clients sought me out in the first place . Neither the name of the company nor logo are mention at this time do to legal issues and constraints , and the company protection and liability . ### Output:

14417

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization or visualisation ( see spelling differences ) is any technique for creating images , diagrams , or animations to communicate a message . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity . Examples from history include cave paintings , Egyptian hieroglyphs , Greek geometry , and Leonardo da Vinci 's revolutionary methods of technical drawing for engineering and scientific purposes . Visualization today has ever - expanding applications in science , education , engineering ( e.g. , product visualization ) , interactive multimedia , medicine , etc . Typical of a visualization application is the field of computer graphics . The invention of computer graphics ( and 3D computer graphics ) may be the most important development in visualization since the invention of central perspective in the Renaissance period . The development of animation also helped advance visualization . Computer graphics has from its beginning been used to study scientific problems . However , in its early days the lack of graphics power often limited its usefulness . The recent emphasis on visualization started in 1987 with the publication of Visualization in Scientific Computing , a special issue of Computer Graphics.[4 ] Since then , there have been several conferences and workshops , co - sponsored by the IEEE Computer Society and ACM SIGGRAPH , devoted to the general topic , and special areas in the field , for example volume visualization . Most people are familiar with the digital animations produced to present meteorological data during weather reports on television , though few can distinguish between those models of reality and the satellite photos that are also shown on such programs . TV also offers scientific visualizations when it shows computer drawn and animated reconstructions of road or airplane accidents . Some of the most popular examples of scientific visualizations are computer - generated images that show real spacecraft in action , out in the void far beyond Earth , or on other planets.[citation needed ] Dynamic forms of visualization , such as educational animation or timelines , have the potential to enhance learning about systems that change over time . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insightsthatcomefromthegroupdiscussiononanadditionalcopyofthegraphic . Afterthesession , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback ht & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . Visualization

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization or visualisation ( see spelling differences ) is any technique for creating images , diagrams , or animations to communicate a message . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity . Examples from history include cave paintings , Egyptian hieroglyphs , Greek geometry , and Leonardo da Vinci 's revolutionary methods of technical drawing for engineering and scientific purposes . Visualization today has ever - expanding applications in science , education , engineering ( e.g. , product visualization ) , interactive multimedia , medicine , etc . Typical of a visualization application is the field of computer graphics . The invention of computer graphics ( and 3D computer graphics ) may be the most important development in visualization since the invention of central perspective in the Renaissance period . The development of animation also helped advance visualization . Computer graphics has from its beginning been used to study scientific problems . However , in its early days the lack of graphics power often limited its usefulness . The recent emphasis on visualization started in 1987 with the publication of Visualization in Scientific Computing , a special issue of Computer Graphics.[4 ] Since then , there have been several conferences and workshops , co - sponsored by the IEEE Computer Society and ACM SIGGRAPH , devoted to the general topic , and special areas in the field , for example volume visualization . Most people are familiar with the digital animations produced to present meteorological data during weather reports on television , though few can distinguish between those models of reality and the satellite photos that are also shown on such programs . TV also offers scientific visualizations when it shows computer drawn and animated reconstructions of road or airplane accidents . Some of the most popular examples of scientific visualizations are computer - generated images that show real spacecraft in action , out in the void far beyond Earth , or on other planets.[citation needed ] Dynamic forms of visualization , such as educational animation or timelines , have the potential to enhance learning about systems that change over time . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insightsthatcomefromthegroupdiscussiononanadditionalcopyofthegraphic . Afterthesession , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback ht & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . Visualization ### Output:

19587

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch – The sharing value case Challenge We are suppliers of construction materials . While developing our business we could find four different problems . 1- The entry door of the company is opposite to the main road . Some clients leave the place before even trying to get into the company because they think it ’s closed . That , at the end of the year means a lost in clients and sales . 2- Our company´s surface is quite big and we don´t have enough products to fill it , so it seems poor . Clients take as a bad image the excess of space . 3- Our waste . Due to different facts , the waste that we generate is huge , and it is cheaper to throw them away that to replace them in the market . 4- Last but not least our education system as a country remains very theory - focused and the new generations of architects and engineers have a lack of experience in touching and working directly with the materials Selection – Launching tool We decided to select the launching tool because it was the tool that best suited our innovation need by creating a multifunctional team . The launching tool is a small experiment that tests your new idea in the real market place . But before being able to lunch the idea they are some steps to follow . To be sure your idea could be part of a launching test you must do some hypothesis : 1 ) The idea must be based just in real fact , which means that must be based in the data that we really know . 2 ) Second we have to search for the BIG lie and search for confirming and disconfirming facts and 3 ) Third we have to create a small multifunctional team that can make an accurate assessment of the idea and the launching test . 4 ) We should have a SKEPTIC that can put our assumptions in troubles idea Specific problem / need The idea solve the need netter that current alternatives How we did it ? We decided to gather people from different areas . We scheduled up a meeting made up by architects , teachers , people from the art world and the selected company team . We exposed the problems and started brainstorming . Many different ideas were born in that meeting . Some of them were just focus in problems , other were giving alternative working styles . After following the 4 steps above we chose the idea which best suited all requests . The idea that came out was to share the empty space in the company with students and universities so they could improve their knowledge but interacting with our waste and creating new products from it . The team that was leading this project was made by teachers from university , architects , clients and company managers Application We first got in touch with our whole team in order to present them the idea and to get their opinion on it . Secondly we talked to our stakeholders and shared some questionnaires to know their acceptance level of having students in the same environment where they would be buying . After having all the info and ideas we called universities and designs schools to propose them the project . After some moths first students started working in the company . Students came for free and used the free place to interact with different materials . Insight As students were all related with construction , clients found very interesting that future experts could advise them choosing trending colors or designs for their houses and at the same time were fascinated with the idea of being able to see an art gallery made by students in a trail company . The launching tool and all the design thinking progress gave as the possibility of visualizing and understanding the problems in a more unified way so the idea generation was very focused on solving and sharing value . Including people from other sectors in the market gave as very different points of views and remarked details that had been ignored before . Approach At the very start of the project we tried to find the solution using the mind mapping tool . That help representing the problems but was n’t enough to find a new and innovative idea . Using the launch tool allowed us to change our mindset , improve the communication between us and also gave us the chance of open our eyes into very different details and solutions . Our team has already gone into several design thinking activities involving multifunctional teams that got set in that very first meeting .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch – The sharing value case Challenge We are suppliers of construction materials . While developing our business we could find four different problems . 1- The entry door of the company is opposite to the main road . Some clients leave the place before even trying to get into the company because they think it ’s closed . That , at the end of the year means a lost in clients and sales . 2- Our company´s surface is quite big and we don´t have enough products to fill it , so it seems poor . Clients take as a bad image the excess of space . 3- Our waste . Due to different facts , the waste that we generate is huge , and it is cheaper to throw them away that to replace them in the market . 4- Last but not least our education system as a country remains very theory - focused and the new generations of architects and engineers have a lack of experience in touching and working directly with the materials Selection – Launching tool We decided to select the launching tool because it was the tool that best suited our innovation need by creating a multifunctional team . The launching tool is a small experiment that tests your new idea in the real market place . But before being able to lunch the idea they are some steps to follow . To be sure your idea could be part of a launching test you must do some hypothesis : 1 ) The idea must be based just in real fact , which means that must be based in the data that we really know . 2 ) Second we have to search for the BIG lie and search for confirming and disconfirming facts and 3 ) Third we have to create a small multifunctional team that can make an accurate assessment of the idea and the launching test . 4 ) We should have a SKEPTIC that can put our assumptions in troubles idea Specific problem / need The idea solve the need netter that current alternatives How we did it ? We decided to gather people from different areas . We scheduled up a meeting made up by architects , teachers , people from the art world and the selected company team . We exposed the problems and started brainstorming . Many different ideas were born in that meeting . Some of them were just focus in problems , other were giving alternative working styles . After following the 4 steps above we chose the idea which best suited all requests . The idea that came out was to share the empty space in the company with students and universities so they could improve their knowledge but interacting with our waste and creating new products from it . The team that was leading this project was made by teachers from university , architects , clients and company managers Application We first got in touch with our whole team in order to present them the idea and to get their opinion on it . Secondly we talked to our stakeholders and shared some questionnaires to know their acceptance level of having students in the same environment where they would be buying . After having all the info and ideas we called universities and designs schools to propose them the project . After some moths first students started working in the company . Students came for free and used the free place to interact with different materials . Insight As students were all related with construction , clients found very interesting that future experts could advise them choosing trending colors or designs for their houses and at the same time were fascinated with the idea of being able to see an art gallery made by students in a trail company . The launching tool and all the design thinking progress gave as the possibility of visualizing and understanding the problems in a more unified way so the idea generation was very focused on solving and sharing value . Including people from other sectors in the market gave as very different points of views and remarked details that had been ignored before . Approach At the very start of the project we tried to find the solution using the mind mapping tool . That help representing the problems but was n’t enough to find a new and innovative idea . Using the launch tool allowed us to change our mindset , improve the communication between us and also gave us the chance of open our eyes into very different details and solutions . Our team has already gone into several design thinking activities involving multifunctional teams that got set in that very first meeting . ### Output:

20740

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Assignment - Storytelling Challenge As an HR Catalyst managing the OD activities broadly , I recently joined a well - reputed firm and upon employee engagement surveys and organizational health diagnoses , I figured out that we need to make a holistic change in the organization culture to regain the firm ’s competitive advantage and sustain the operational effectiveness , Hence I requested a meeting with the Leadership Team to propose transforming the work process/ workflows and implementing the state - of - the - art technologies such as Oracle or SAP to increase the efficiency and effectiveness of the SLAs within the allocated budget for better future and innovation . I have met the stakeholders ( IT ) and discussed the process of changing the organization successfully in light of different contexts and considered taking practical steps by asking what are we doing , how can we do better , and how can we effectively implement the change . I started using the Intervention Strategy Model by evaluating the current systems and scenarios of planning which requires a balance between thinking and doing . The Leadership team gave us the green signal to start immediately within a specific timeframe and particular budget which was a big challenge that we have to beat it . I have assigned the OD team ( Change Agents ) to commence the culture change process by first know the basics of design thinking as an effective approach to obtain the best outcomes out of the change process , thus we asked “ What is ” the current situation , and “ What if ” we tried the possible solutions to approach and fix the problem . Selection The OD Team has gone through the effective Design Thinking tools which could be storytelling , learning launching , mind mapping or visualization and preferred to start with storytelling since it ’s the most suitable tool for changing organizational cultures . Storytelling or what so - called Narratives must be credible , novel and compelling . This Design Thinking tool will help us shape the organizational culture and have deep - understanding of the organization ’s specific need and contexts . Storytelling is an important Design Thinking tool that would help the OD Team to convey the change messages/ narratives with a logic and emotional connection to achieve the large purpose , it creates the cause of changing the culture which will have great positive impact on the most important asset of the organization ; the human capital . Application As an HR Professional , I believe that changing organizational will never take place unless and until you empower , inspire and engage people , all people , they are the stakeholders in change process . Thus , I had to assess my mindset and to what extent it ’s open to understand the problem holistically , understanding people ’s needs since the entire process is human - centered and learning from the entire experience by balancing between thinking and doing , which ultimately require taking immediate action for change . We , OD , have decided to select and assign Change Champions from each and every department across the firm to support our storytelling approach in changing the cultures in addition to the admired managers who have referent power and whom are liked and respected by all employees to reinforce the changing process and help people adopt and embrace the change as a necessity to advance our culture . I consider this phase is the “ What wows ” ! We designed clear sequence of events and used stories about personal and professional experiences , we shared knowledge and opened up to brainstorm that best possible solutions to our firm , we asked all people to be involved and share their opinions through the internal communication under the slogan of “ Your Voice Really Matters to Us ” , allowing all people to generate thoughts and ideas by sharing them into formed groups . We started to listen attentively to all people and we made also circled groupthink to empower the self - directed teams and promised to provide team - based rewards to increase team - based activities , we used the employee ’s feedback by analyzing it carefully to get closer to their interests and real needs . We encouraged all participants to use mind mapping techniques after brainstorming sessions to organize their thoughts in the way the brain can digest , we asked questions and answered questions using multiple lenses to analyze problems to reframe them to produce novel and compelling situations and vision that others can buy into to come up with well - work - out strategy . This is what I was personally learnt to be a wise manager to act by making a stand , so that the situation is changed into an event of focus , which allows those whom we manage or influence to read into the situation a novel , credible and compelling story . Storytelling was really an immersive tool when it ’s compelling and creating energy , passion and excitement that supported the strategy and made it accessible and will support also in different HR strategies since it ’s all about people . Insight The OD team members , Change Champions , as well as the departmental heads have successfully adopted and embraced the storytelling approach of design thinking and mastered its complementary and necessary skills such as listening skills , communication skills to inspire the employees in different departments across the firm to adapt with the organizational culture change process , this helped all of us to identify the gaps and define the assumptions . All employees have been really empowered and inspired when we heard them and engage them from the early commencement of the entire process to the extent that they have a compelling , novel and credible story about the workplace and covey this story to the potential and new employees . This has also great impact on the employee well - being ! The Employer Value Proposition ( EVP ) has been significantly developed as well as the Employer Branding Strategy resulted in excellent employee identification to the firm and increased the psychological contract and organizational commitment and citizenship during the changing practice and even after the project , which has facilitated implementing the new technologies to automate the process workflows and take the entire firm to the next advanced level . Approach The Storytelling approach of Design Thinking was very successful and yield the best possible results . Indeed , it was the “ What works ” since such projects require collaboration , teamwork , strong vision , credibility and transparency . All stakeholders were one spirit working towards one objective , this has been happened because we gave them a sufficient room to enable them to express themselves and speak up , in return , we have listened to them to accommodate their needs and link between their objectives and the organizational strategic objectives . Working in groups has improved the relationship between managers and subordinates , get closer to them to understand their pains and problems . Design Thinking approach has supported the managers to find possible solutions to the employees and the business .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Assignment - Storytelling Challenge As an HR Catalyst managing the OD activities broadly , I recently joined a well - reputed firm and upon employee engagement surveys and organizational health diagnoses , I figured out that we need to make a holistic change in the organization culture to regain the firm ’s competitive advantage and sustain the operational effectiveness , Hence I requested a meeting with the Leadership Team to propose transforming the work process/ workflows and implementing the state - of - the - art technologies such as Oracle or SAP to increase the efficiency and effectiveness of the SLAs within the allocated budget for better future and innovation . I have met the stakeholders ( IT ) and discussed the process of changing the organization successfully in light of different contexts and considered taking practical steps by asking what are we doing , how can we do better , and how can we effectively implement the change . I started using the Intervention Strategy Model by evaluating the current systems and scenarios of planning which requires a balance between thinking and doing . The Leadership team gave us the green signal to start immediately within a specific timeframe and particular budget which was a big challenge that we have to beat it . I have assigned the OD team ( Change Agents ) to commence the culture change process by first know the basics of design thinking as an effective approach to obtain the best outcomes out of the change process , thus we asked “ What is ” the current situation , and “ What if ” we tried the possible solutions to approach and fix the problem . Selection The OD Team has gone through the effective Design Thinking tools which could be storytelling , learning launching , mind mapping or visualization and preferred to start with storytelling since it ’s the most suitable tool for changing organizational cultures . Storytelling or what so - called Narratives must be credible , novel and compelling . This Design Thinking tool will help us shape the organizational culture and have deep - understanding of the organization ’s specific need and contexts . Storytelling is an important Design Thinking tool that would help the OD Team to convey the change messages/ narratives with a logic and emotional connection to achieve the large purpose , it creates the cause of changing the culture which will have great positive impact on the most important asset of the organization ; the human capital . Application As an HR Professional , I believe that changing organizational will never take place unless and until you empower , inspire and engage people , all people , they are the stakeholders in change process . Thus , I had to assess my mindset and to what extent it ’s open to understand the problem holistically , understanding people ’s needs since the entire process is human - centered and learning from the entire experience by balancing between thinking and doing , which ultimately require taking immediate action for change . We , OD , have decided to select and assign Change Champions from each and every department across the firm to support our storytelling approach in changing the cultures in addition to the admired managers who have referent power and whom are liked and respected by all employees to reinforce the changing process and help people adopt and embrace the change as a necessity to advance our culture . I consider this phase is the “ What wows ” ! We designed clear sequence of events and used stories about personal and professional experiences , we shared knowledge and opened up to brainstorm that best possible solutions to our firm , we asked all people to be involved and share their opinions through the internal communication under the slogan of “ Your Voice Really Matters to Us ” , allowing all people to generate thoughts and ideas by sharing them into formed groups . We started to listen attentively to all people and we made also circled groupthink to empower the self - directed teams and promised to provide team - based rewards to increase team - based activities , we used the employee ’s feedback by analyzing it carefully to get closer to their interests and real needs . We encouraged all participants to use mind mapping techniques after brainstorming sessions to organize their thoughts in the way the brain can digest , we asked questions and answered questions using multiple lenses to analyze problems to reframe them to produce novel and compelling situations and vision that others can buy into to come up with well - work - out strategy . This is what I was personally learnt to be a wise manager to act by making a stand , so that the situation is changed into an event of focus , which allows those whom we manage or influence to read into the situation a novel , credible and compelling story . Storytelling was really an immersive tool when it ’s compelling and creating energy , passion and excitement that supported the strategy and made it accessible and will support also in different HR strategies since it ’s all about people . Insight The OD team members , Change Champions , as well as the departmental heads have successfully adopted and embraced the storytelling approach of design thinking and mastered its complementary and necessary skills such as listening skills , communication skills to inspire the employees in different departments across the firm to adapt with the organizational culture change process , this helped all of us to identify the gaps and define the assumptions . All employees have been really empowered and inspired when we heard them and engage them from the early commencement of the entire process to the extent that they have a compelling , novel and credible story about the workplace and covey this story to the potential and new employees . This has also great impact on the employee well - being ! The Employer Value Proposition ( EVP ) has been significantly developed as well as the Employer Branding Strategy resulted in excellent employee identification to the firm and increased the psychological contract and organizational commitment and citizenship during the changing practice and even after the project , which has facilitated implementing the new technologies to automate the process workflows and take the entire firm to the next advanced level . Approach The Storytelling approach of Design Thinking was very successful and yield the best possible results . Indeed , it was the “ What works ” since such projects require collaboration , teamwork , strong vision , credibility and transparency . All stakeholders were one spirit working towards one objective , this has been happened because we gave them a sufficient room to enable them to express themselves and speak up , in return , we have listened to them to accommodate their needs and link between their objectives and the organizational strategic objectives . Working in groups has improved the relationship between managers and subordinates , get closer to them to understand their pains and problems . Design Thinking approach has supported the managers to find possible solutions to the employees and the business . ### Output:

14337

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example for reflection storytelling Challenge or Selection in storytelling : Dealing with an ever growing amount of data and measures of quantitative assessment ͘ /t is tough to choose data to be presented , And this Concerns that deep understandings will bring unwanted change . It was Reluctance to become data - driven Then we can think of using the right technology . Application of story telling : According to my knowledge Storytelling is use get deep understanding into users and build empathy and reach them emotionally . Designers create personas to represent target users and add conflict to stories that reflect their user journeys and problems . brings languages learning alive and also creates a particuipatory and immersive opinion that allows Young Learners to enjoy hearing the language in a dynamic , sometimes stylistic and entertaining way . Approach or Insight for storytelling : * Put deep understandings the top of presentation hierarchy to know the way of presenting data and to see their results . * We can consider this is the best way to choose by countless scientific papers . To present the data science results in this way , . * Firstly We have to start with background explaination and then talk about data sources , use graphs and tables to highlight all the data properties , then talk about model building , discuss moudling results and finally conclude deep understandings . * In this flow , deep understandings come the last , because a basic explanation is very important of the data and the model prepares audience for a true understanding of the deep understandings . Make bold statements on the top of visual hierarchy : * : Data : visualizations are very important defining moments of data stories . * These are tables and graphs , consisting with visual cues , coordinate systems , scales , surrounding text and more . * Given the usefulness of data visualizations , we can significantly improve data storytelling through better use of data visualizations .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example for reflection storytelling Challenge or Selection in storytelling : Dealing with an ever growing amount of data and measures of quantitative assessment ͘ /t is tough to choose data to be presented , And this Concerns that deep understandings will bring unwanted change . It was Reluctance to become data - driven Then we can think of using the right technology . Application of story telling : According to my knowledge Storytelling is use get deep understanding into users and build empathy and reach them emotionally . Designers create personas to represent target users and add conflict to stories that reflect their user journeys and problems . brings languages learning alive and also creates a particuipatory and immersive opinion that allows Young Learners to enjoy hearing the language in a dynamic , sometimes stylistic and entertaining way . Approach or Insight for storytelling : * Put deep understandings the top of presentation hierarchy to know the way of presenting data and to see their results . * We can consider this is the best way to choose by countless scientific papers . To present the data science results in this way , . * Firstly We have to start with background explaination and then talk about data sources , use graphs and tables to highlight all the data properties , then talk about model building , discuss moudling results and finally conclude deep understandings . * In this flow , deep understandings come the last , because a basic explanation is very important of the data and the model prepares audience for a true understanding of the deep understandings . Make bold statements on the top of visual hierarchy : * : Data : visualizations are very important defining moments of data stories . * These are tables and graphs , consisting with visual cues , coordinate systems , scales , surrounding text and more . * Given the usefulness of data visualizations , we can significantly improve data storytelling through better use of data visualizations . ### Output:

10939

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflections : Learning Launch Challenge : I joined my organization in a business unit where there was almost no presence of a designer , there were only a couple of graphic designers who mainly worked on creating graphics for presentations and branding . For most of people , design meant good - looking graphics . The challenge was to break this mindset of the business unit and to transform the team to a “ design thinking ” mindset . I needed to bring this change at various levels of the team , right from senior management , to middle manager to developers , testing teams , business analysts and even HR and IT Infrastructure team . The team wanted to be “ design- led ” . Also , the teams needed to be informed at least 30 days in advance , regarding any learning sessions that would need more than 60 minutes . Selection : Design thinking workshops are one of the best ways to evangelize design thinking , and so I decided to conduct a series of workshops in my new organization . The teams had never been part of any design thinking workshops , so I initially planned a workshop for a small set of colleagues as part of the learning launch . Application : The first bare - bones design thinking workshop was planned for 90 minutes and I was able to get the extra 30 minutes by including lunch in the session . The presentation content was generic ; the problem that the team would solve using design thinking was aligned to solving a daily challenge which most people faced in my city . The team would experience & use “ design thinking ” in solving the problem of being stuck in traffic jams when commuting to / from work . The focus of the learning launch was to get more insights about expectations , context setting , refining & contextualizing the content , time needed to conduct workshops and also to understand the response of the participants to learning through experiencing . In the first learning launch , the participants were able to understand what design thinking was all about . They came up with multiple ideas for solving the problem of being “ stuck in jam ” . The response was very positive . An important insight received was that though they were able to think of ideas , they were unable to relate it to their specific domain of work . The participants were part of the off - shore development team which was far from customer and end users . During the workshop they also shared the challenges they faced and hoped to be part of a follow - up design workshop that would help them solve their work - related challenges . The contents of the second design thinking workshop were improved based on the insights gained from the first workshop . In the second 90 min “ experience the design thinking mindset ” learning launch , the teams were able to relate to design thinking methods . The participants empathized with each other , listed problems , ideated and created solutions for better ways of working . Insights : By applying learning launch tool , I was able to test the idea of conducting a design thinking workshop , and determine the response from teams that work in tight deadlines and the participation and enthusiasm of the participants . I had assumed that participants would be able to relate what they learnt from a generic design thinking workshop and would be able to apply it to their work . However , the actual result was different and participants requested for follow - up sessions on how to use what they learnt to their day - to - day tasks . As a result , I was also able to get ideas about the content that I needed to develop for these teams . I had also assumed that teams may not like the idea of extending the workshop into their lunch time , however , the team responded differently . They not only participated in the workshops enthusiastically , but loved trading their lunch time with the workshop . Future workshops after the learning launches have pizzas included . The participants now use design thinking methods to build solutions for problems they face and test these solutions in the following work sprints , and meet again and iterate . Approach : The teams that I am working with , have not had any exposure to design thinking . They are a great engineering team and their understanding of design has been limited to improving graphics . As a design thinking coach , I feel that the choice of selecting the learning launch tool has been appropriate in promoting design thinking . The tool has helped to improve the ways of conducting the design thinking workshops . The insights gathered have helped in contextualizing and improving the content of the workshops . Future design thinking workshops have been planned for longer durations , the content has been developed for various types of participants and they focus on how to use design methods to understand the customers in specific work areas .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflections : Learning Launch Challenge : I joined my organization in a business unit where there was almost no presence of a designer , there were only a couple of graphic designers who mainly worked on creating graphics for presentations and branding . For most of people , design meant good - looking graphics . The challenge was to break this mindset of the business unit and to transform the team to a “ design thinking ” mindset . I needed to bring this change at various levels of the team , right from senior management , to middle manager to developers , testing teams , business analysts and even HR and IT Infrastructure team . The team wanted to be “ design- led ” . Also , the teams needed to be informed at least 30 days in advance , regarding any learning sessions that would need more than 60 minutes . Selection : Design thinking workshops are one of the best ways to evangelize design thinking , and so I decided to conduct a series of workshops in my new organization . The teams had never been part of any design thinking workshops , so I initially planned a workshop for a small set of colleagues as part of the learning launch . Application : The first bare - bones design thinking workshop was planned for 90 minutes and I was able to get the extra 30 minutes by including lunch in the session . The presentation content was generic ; the problem that the team would solve using design thinking was aligned to solving a daily challenge which most people faced in my city . The team would experience & use “ design thinking ” in solving the problem of being stuck in traffic jams when commuting to / from work . The focus of the learning launch was to get more insights about expectations , context setting , refining & contextualizing the content , time needed to conduct workshops and also to understand the response of the participants to learning through experiencing . In the first learning launch , the participants were able to understand what design thinking was all about . They came up with multiple ideas for solving the problem of being “ stuck in jam ” . The response was very positive . An important insight received was that though they were able to think of ideas , they were unable to relate it to their specific domain of work . The participants were part of the off - shore development team which was far from customer and end users . During the workshop they also shared the challenges they faced and hoped to be part of a follow - up design workshop that would help them solve their work - related challenges . The contents of the second design thinking workshop were improved based on the insights gained from the first workshop . In the second 90 min “ experience the design thinking mindset ” learning launch , the teams were able to relate to design thinking methods . The participants empathized with each other , listed problems , ideated and created solutions for better ways of working . Insights : By applying learning launch tool , I was able to test the idea of conducting a design thinking workshop , and determine the response from teams that work in tight deadlines and the participation and enthusiasm of the participants . I had assumed that participants would be able to relate what they learnt from a generic design thinking workshop and would be able to apply it to their work . However , the actual result was different and participants requested for follow - up sessions on how to use what they learnt to their day - to - day tasks . As a result , I was also able to get ideas about the content that I needed to develop for these teams . I had also assumed that teams may not like the idea of extending the workshop into their lunch time , however , the team responded differently . They not only participated in the workshops enthusiastically , but loved trading their lunch time with the workshop . Future workshops after the learning launches have pizzas included . The participants now use design thinking methods to build solutions for problems they face and test these solutions in the following work sprints , and meet again and iterate . Approach : The teams that I am working with , have not had any exposure to design thinking . They are a great engineering team and their understanding of design has been limited to improving graphics . As a design thinking coach , I feel that the choice of selecting the learning launch tool has been appropriate in promoting design thinking . The tool has helped to improve the ways of conducting the design thinking workshops . The insights gathered have helped in contextualizing and improving the content of the workshops . Future design thinking workshops have been planned for longer durations , the content has been developed for various types of participants and they focus on how to use design methods to understand the customers in specific work areas . ### Output:

12790

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design of digital sales process Ivica Marija The challenge I had was designing a new , “ digitalized ” sales process for lending products for large corporate clients . In my Bank , “ Large Corporates ” refer to companies that have more than € 500 million yearly turnaround and require multi - million financing deals for their needs . Negotiations and contracts are commonly very complex and can last for weeks or months . Despite having many systems available , the whole process was still mostly manual : data required for a credit application was manually copy - pasted from source systems to predefined forms in Word ; calculations of exposures and limits were calculated in variety of Excel sheets and also copy pasted to these forms , and these forms were sent by e - mail to different approvers who would review them , print them , sign them and send it back in pdf format . Finally , data from contracts was manually entered to booking systems . Only this task , due to complexity of contracts ( > 100 pages ) was usually taking 4 - 8 hours ( ! ) . The initial set of requirements we got could be summarized with famous quote from Henry Ford : “ give me faster horses ” . Despite having very modern digital workflow systems and Customer Relationship Management ( CRM ) system , everyone expected “ easier way of handling documents ” . “ Problems ” that were identified were mostly around > 20 systems being used , primarily to extract data needed for the application , but nobody thought about big picture . We could do that , of course , but that would n’t be digitalized and automated process . In order to give participants the sense of complexity , I decided to use visualization – a tool well described in video of Angela Myer in Week 1 . I often use Visualization , primarily for my own better understanding of a problem , but also to ensure that there is a shared understanding of the problem and possible solutions among groups of stakeholders . The approach is very useful when stakeholders are diverse , in my case businesspeople from a bank , and IT people from IT division . In this particular case , I painted the entire process on the wall in a way that I : 1 ) highlighted the number of different tools they actually use to extract data they need for an application – indicating that the problem is not in these tools , but in the fact that they need to manually copy - paste data from different tools into application forms . 2 ) Listed different forms that are used for different approval bodies in several steps of the process – indicating number of data items that are in common to these forms ( i.e. client data ) – that are repeatedly copy - pasted into these forms . 3 ) Listed documents client needs to provide for the approval , which we now store for compliance reasons , whereas we do n’t need documents , but information from these documents ( i.e. confirmation from Commercial Register that company is registered ) in order to proceed with the application . 4 ) Visualized document flow and number of e - mails , printing , physical signing of a document and again scanning and forwarding – in order to “ collect all signatures ” for the approval – whereas “ approval ” in form of confirmation in a tool would be sufficient . Needless to say – no PowerPoint slides could describe the volume of waste we created in every single step of credit approval process . Picture hardly fit on 10x2 m wall ( I had to repaint it several times to fit it properly ) . But , I managed to made my point : problem is not in systems , but in the way we approach the process . By integrating data sources to the workflow and using built - in capabilities of CRM tool , administrative overhead could be decreased by more than 90 % ! Moreover , the most of information we require from a client in the form of a document – we can get by ourselves from public registries – automatically . This would dramatically reduce the amount of work for our clients too and reduce waiting time from days or weeks to minutes or even seconds . The second phase was , however , more complex and more important . Now we knew the problem – but what is the solution ? This took several weeks of discussions in smaller groups and common meetings among groups to figure out : 1 ) Which data we really need ? In some cases , account managers collected a lot of information about the deal , hoping this will help the case and get the approval from the investment committee – whereas committee members admitted they do n’t need these data to make their decision at all . 2 ) Which controls we need ? The whole process is rather collaborative , especially for more complex deals , and there is no classical “ flow ” ( handover ) . Squeezing this into a workflow would actually make it worse . So , we needed to be careful with defining process steps and decided to minimize them to data collection and approval only – despite the fact there are several formal approvals needed . 3 ) How to organize the data in a screen – especially on different screen sizes ( smartphones / laptops / monitors ) to make the overview possible . Since we talk about 250 different data fields , among which there are “ free text ” fields containing several sentences , images and graphs – this was the most challenging one . Although I used visualization before , only now I got the true power of it . It was also very interesting to observe how it also helped clients to involve themselves more . Previously , “ specifications ” were written in words . And , it takes thousands of words to describe – and later , read a requirement . And nobody has time for that . Requirements were written superficially and understood accordingly – wrong . Once when clients actually saw the vast number of systems they use and the number of interactions they made – with picture – only then they realized the problem they had . On the other hand , something that would previously be written as “ simple ” requirement ( i.e. “ I want all the data on one screen ” ) , brought them to the understanding that it is them who need to make priority which datasets they want where , based on the importance . Because : all the data could n’t fit into a screen ( especially smartphone screen ) ; scrolling was needed , so the data that is more important – you should put to the top . Despite the fact that we did a lot of painting , the whole process proved to be very light in the documentation – and yet , more descriptive . Additionally , it brought people together and made the approach collaborative . Businesspeople understood limitations a system has , but also benefits it can bring if we use it properly . IT people got better understanding of client needs – and come with very valuable ideas that helped clients make better choices . And on the top : it was n’t boring at all – it was actually fun ! Finally : there was no ( bad ) surprises about the final outcome . Clients knew exactly how the new system will look like and how will they use it . There was no need for user manuals nor training either – they know how to use the system , because they designed it together . The only thing I would do differently in the future is : jumping immediately to visualization , without spending time on interviews and data gathering . A high - level overview is important at the beginning , but that ’s all . Once when painting starts – there is no need for further “ data gathering ” because clients can do quite a lot by themselves too . Of course , some data gathering is still needed ( i.e. in this case we needed to list all data source systems , and data we need to collect ) , but visualization helped us determine what we really need – and what we thought we need . This made data gathering rather slim . Nevertheless , the common opinion once we finished with design was : none of us could imagined the new process the way it turned out – if we did n’t use the visualization . What we understood as a problem , and what we envisioned as a solution before we turned to visualization was completely different from the final outcome . Visualisation helped us understand the big picture , understand the impact different teams have on each other and design much better solution .

EMAIL: ID_NUM: NAME_STUDENT: Ivica Marija PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design of digital sales process Ivica Marija The challenge I had was designing a new , “ digitalized ” sales process for lending products for large corporate clients . In my Bank , “ Large Corporates ” refer to companies that have more than € 500 million yearly turnaround and require multi - million financing deals for their needs . Negotiations and contracts are commonly very complex and can last for weeks or months . Despite having many systems available , the whole process was still mostly manual : data required for a credit application was manually copy - pasted from source systems to predefined forms in Word ; calculations of exposures and limits were calculated in variety of Excel sheets and also copy pasted to these forms , and these forms were sent by e - mail to different approvers who would review them , print them , sign them and send it back in pdf format . Finally , data from contracts was manually entered to booking systems . Only this task , due to complexity of contracts ( > 100 pages ) was usually taking 4 - 8 hours ( ! ) . The initial set of requirements we got could be summarized with famous quote from Henry Ford : “ give me faster horses ” . Despite having very modern digital workflow systems and Customer Relationship Management ( CRM ) system , everyone expected “ easier way of handling documents ” . “ Problems ” that were identified were mostly around > 20 systems being used , primarily to extract data needed for the application , but nobody thought about big picture . We could do that , of course , but that would n’t be digitalized and automated process . In order to give participants the sense of complexity , I decided to use visualization – a tool well described in video of Angela Myer in Week 1 . I often use Visualization , primarily for my own better understanding of a problem , but also to ensure that there is a shared understanding of the problem and possible solutions among groups of stakeholders . The approach is very useful when stakeholders are diverse , in my case businesspeople from a bank , and IT people from IT division . In this particular case , I painted the entire process on the wall in a way that I : 1 ) highlighted the number of different tools they actually use to extract data they need for an application – indicating that the problem is not in these tools , but in the fact that they need to manually copy - paste data from different tools into application forms . 2 ) Listed different forms that are used for different approval bodies in several steps of the process – indicating number of data items that are in common to these forms ( i.e. client data ) – that are repeatedly copy - pasted into these forms . 3 ) Listed documents client needs to provide for the approval , which we now store for compliance reasons , whereas we do n’t need documents , but information from these documents ( i.e. confirmation from Commercial Register that company is registered ) in order to proceed with the application . 4 ) Visualized document flow and number of e - mails , printing , physical signing of a document and again scanning and forwarding – in order to “ collect all signatures ” for the approval – whereas “ approval ” in form of confirmation in a tool would be sufficient . Needless to say – no PowerPoint slides could describe the volume of waste we created in every single step of credit approval process . Picture hardly fit on 10x2 m wall ( I had to repaint it several times to fit it properly ) . But , I managed to made my point : problem is not in systems , but in the way we approach the process . By integrating data sources to the workflow and using built - in capabilities of CRM tool , administrative overhead could be decreased by more than 90 % ! Moreover , the most of information we require from a client in the form of a document – we can get by ourselves from public registries – automatically . This would dramatically reduce the amount of work for our clients too and reduce waiting time from days or weeks to minutes or even seconds . The second phase was , however , more complex and more important . Now we knew the problem – but what is the solution ? This took several weeks of discussions in smaller groups and common meetings among groups to figure out : 1 ) Which data we really need ? In some cases , account managers collected a lot of information about the deal , hoping this will help the case and get the approval from the investment committee – whereas committee members admitted they do n’t need these data to make their decision at all . 2 ) Which controls we need ? The whole process is rather collaborative , especially for more complex deals , and there is no classical “ flow ” ( handover ) . Squeezing this into a workflow would actually make it worse . So , we needed to be careful with defining process steps and decided to minimize them to data collection and approval only – despite the fact there are several formal approvals needed . 3 ) How to organize the data in a screen – especially on different screen sizes ( smartphones / laptops / monitors ) to make the overview possible . Since we talk about 250 different data fields , among which there are “ free text ” fields containing several sentences , images and graphs – this was the most challenging one . Although I used visualization before , only now I got the true power of it . It was also very interesting to observe how it also helped clients to involve themselves more . Previously , “ specifications ” were written in words . And , it takes thousands of words to describe – and later , read a requirement . And nobody has time for that . Requirements were written superficially and understood accordingly – wrong . Once when clients actually saw the vast number of systems they use and the number of interactions they made – with picture – only then they realized the problem they had . On the other hand , something that would previously be written as “ simple ” requirement ( i.e. “ I want all the data on one screen ” ) , brought them to the understanding that it is them who need to make priority which datasets they want where , based on the importance . Because : all the data could n’t fit into a screen ( especially smartphone screen ) ; scrolling was needed , so the data that is more important – you should put to the top . Despite the fact that we did a lot of painting , the whole process proved to be very light in the documentation – and yet , more descriptive . Additionally , it brought people together and made the approach collaborative . Businesspeople understood limitations a system has , but also benefits it can bring if we use it properly . IT people got better understanding of client needs – and come with very valuable ideas that helped clients make better choices . And on the top : it was n’t boring at all – it was actually fun ! Finally : there was no ( bad ) surprises about the final outcome . Clients knew exactly how the new system will look like and how will they use it . There was no need for user manuals nor training either – they know how to use the system , because they designed it together . The only thing I would do differently in the future is : jumping immediately to visualization , without spending time on interviews and data gathering . A high - level overview is important at the beginning , but that ’s all . Once when painting starts – there is no need for further “ data gathering ” because clients can do quite a lot by themselves too . Of course , some data gathering is still needed ( i.e. in this case we needed to list all data source systems , and data we need to collect ) , but visualization helped us determine what we really need – and what we thought we need . This made data gathering rather slim . Nevertheless , the common opinion once we finished with design was : none of us could imagined the new process the way it turned out – if we did n’t use the visualization . What we understood as a problem , and what we envisioned as a solution before we turned to visualization was completely different from the final outcome . Visualisation helped us understand the big picture , understand the impact different teams have on each other and design much better solution . ### Output:

5830

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Tool : Visualization Challenge : Ensuring completeness of returns on Suspicious Transaction Report to the regulatory bodies . The Bank submits weekly reports of suspicious activities ( financial / non - financial ) to the NFIU ( Nigerian Financial Intelligence Unit ) . It is expedient that these reports are accurate and verifiable to avert sanctions from the regulators . Challenges noted were addressed using the visualization and other design thinking tools . Selection : The visualization tool was largely used in this process and this helped to keep our focus on the end / expected result , as stages leading up to resolution ( accurate and timely regulatory returns ) were pictorially represented . Application : Stakeholders were engaged on the desired outcome . Pictorial images were used to depict intended outcomes and ideas were proposed on how to achieve the objective . Insight : The visualization process offered me the opportunity to reflect on challenges which could result in finding step by step solutions , giving me a vivid vision of what I intended to achieve at any given time , focusing my attention on the destination . This is also applicable to my regular / extra - curricular activities . Approach : Engagement of stakeholders should happen as soon as a challenge is noticed . This would be the adopted approach going forward so that a solution is timeously sought .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Tool : Visualization Challenge : Ensuring completeness of returns on Suspicious Transaction Report to the regulatory bodies . The Bank submits weekly reports of suspicious activities ( financial / non - financial ) to the NFIU ( Nigerian Financial Intelligence Unit ) . It is expedient that these reports are accurate and verifiable to avert sanctions from the regulators . Challenges noted were addressed using the visualization and other design thinking tools . Selection : The visualization tool was largely used in this process and this helped to keep our focus on the end / expected result , as stages leading up to resolution ( accurate and timely regulatory returns ) were pictorially represented . Application : Stakeholders were engaged on the desired outcome . Pictorial images were used to depict intended outcomes and ideas were proposed on how to achieve the objective . Insight : The visualization process offered me the opportunity to reflect on challenges which could result in finding step by step solutions , giving me a vivid vision of what I intended to achieve at any given time , focusing my attention on the destination . This is also applicable to my regular / extra - curricular activities . Approach : Engagement of stakeholders should happen as soon as a challenge is noticed . This would be the adopted approach going forward so that a solution is timeously sought . ### Output:

20141

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Using Learning Launch to increase the Revenue of our Catering Service Challenge We run a small entrepreneurial catering service . Typically , a Customer will call us requesting us to bring them food for a party they are having . They will tell us the number of guests they expect and the menu . We prepare the food and deliver it together with the cutlery ( plates , spoons , chaffing dishes ) . The business had stagnated and we needed to increase revenue by increasing the range of services that we were offering . To do this , we started asking by existing customers what we could do that would truly make their lives better . Selection The responses we got from our customers showed that they wished they could hire our cutlery for their functions , even when we did not provide the food . Some customers preferred to prepare their own meals during their parties but lacked enough cutlery to cater for a large number of guests . We decided to conduct a learning launch which broadly speaking is a fast and cheap experiment to test the viability of a cutlery hire service . Application We advertised the cutlery hire service on our website as well as making flyers in soft - copy that we shared on social media networks . We offered free drop off and pick up of the cutlery for the first fifty customers . We got enthusiastic responses for the hire of cups , tea urns and side plates and lackluster responses for the hire of dinner plates , forks and knives . Insight The responses we received showed that customers typically preferred hiring cutlery for tea parties where preparation of tea and snacks was straight forward and customers could manage to do it themselves . However , preparation of food for many guests was more involving and customers preferred to fully outsource it ( that is , preferred that we bring in the food in addition to the cutlery ) . Approach The other design tool that our company employed is the ethnographic interview . We made a close observation of what customers were trying to accomplish in order to discover their unarticulated needs . Doing so is what revealed the cutlery hire need . Somebody needed it , we could deliver it , and doing so had the potential to help us meet our financial objectives . We had the “ wow ” zone referred to by Cindy Luke in the lecture videos and quickly moved to conduct a fast and cheap experiment ( learning launch ) to test the viability of that idea . Conclusion Our learning launch showed that hiring of cutlery for tea parties was viable and we added it to the repertoire of services that our company offers . If we get a customer who needs to hire cutlery for lunch and dinner parties we hire to them too , although most of such customers request that we provide the food as well .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Using Learning Launch to increase the Revenue of our Catering Service Challenge We run a small entrepreneurial catering service . Typically , a Customer will call us requesting us to bring them food for a party they are having . They will tell us the number of guests they expect and the menu . We prepare the food and deliver it together with the cutlery ( plates , spoons , chaffing dishes ) . The business had stagnated and we needed to increase revenue by increasing the range of services that we were offering . To do this , we started asking by existing customers what we could do that would truly make their lives better . Selection The responses we got from our customers showed that they wished they could hire our cutlery for their functions , even when we did not provide the food . Some customers preferred to prepare their own meals during their parties but lacked enough cutlery to cater for a large number of guests . We decided to conduct a learning launch which broadly speaking is a fast and cheap experiment to test the viability of a cutlery hire service . Application We advertised the cutlery hire service on our website as well as making flyers in soft - copy that we shared on social media networks . We offered free drop off and pick up of the cutlery for the first fifty customers . We got enthusiastic responses for the hire of cups , tea urns and side plates and lackluster responses for the hire of dinner plates , forks and knives . Insight The responses we received showed that customers typically preferred hiring cutlery for tea parties where preparation of tea and snacks was straight forward and customers could manage to do it themselves . However , preparation of food for many guests was more involving and customers preferred to fully outsource it ( that is , preferred that we bring in the food in addition to the cutlery ) . Approach The other design tool that our company employed is the ethnographic interview . We made a close observation of what customers were trying to accomplish in order to discover their unarticulated needs . Doing so is what revealed the cutlery hire need . Somebody needed it , we could deliver it , and doing so had the potential to help us meet our financial objectives . We had the “ wow ” zone referred to by Cindy Luke in the lecture videos and quickly moved to conduct a fast and cheap experiment ( learning launch ) to test the viability of that idea . Conclusion Our learning launch showed that hiring of cutlery for tea parties was viable and we added it to the repertoire of services that our company offers . If we get a customer who needs to hire cutlery for lunch and dinner parties we hire to them too , although most of such customers request that we provide the food as well . ### Output:

19879

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Tool Challenge Our business and product organization is considering applying an existing technology to another line of business . The business team is not engaged in customer acquisition yet , and different business models and service solutions need to be explored . The current solution is a business - to - consumer solution that we are looking to apply to a business - to - business environment . Selection I chose the Visualization tool to come to a shared understanding among stakeholders across several functional areas of the organization . I planned to use the tool to synthesize what the stakeholders views of opportunities and challenges were that need to be considered before developing the business models and product concepts . I was expecting the exercise to surface opportunities as well as challenges that might not have been expressed or considered in the discussions and meetings so far . I also hoped the exercise would possibly yield unexpected insights into the problem area . Application I started thinking through the participants that I would like to include to get a good sample size and include feedback from the critical parts of the organization . I was planning to include the sales and business team , an expert on distribution channels , the business strategy team and my own organization , the product team . I drafted a straw man that showed the business challenge at the center and just hinted at additional visual elements to prompt the participant to add on to the graphic . I distributed large hard copies of the draft to six participants across the aforementioned teams , and explained the exercise . I prompted them to think about the following : a ) Which key areas of the business problem need to be addressed ? b ) Which key areas are missing ? c ) How are they related ? Where might we find dependencies ? d ) Where are particular business opportunities ? I encouraged to be creative with writing or drawing directly on the straw man and to highlight the related business opportunities or challenges in whichever way preferred ( shapes , colors , sizes ) . I returned at the end of the day to collect the results individually . Every participant would walk me through the graphic and explain the thought process and details . Back at my desk I would synthesize the findings and highlight new areas that had not surfaced in earlier conversations yet . I am planning to walk through the results in the next weekly meeting on the topic . Insight The participants really seemed to enjoy the exercise . To develop a visual artifact rather than a linear list or slides on a topic seemed to be much more engaging and stimulating . It was surprising to find that some graphics would analyzed the topic more broadly while others were very narrowly focusing on one aspect but going very deep into the detail of this aspect . Reflection – Visualization Tool Some details and aspects surfaced that had not been considered so far which was very enlightening . Approach I am excited to apply visualization exercises more often going forward . It seems a very productive way of soliciting input from various teams to increase shared learning . I will probably spend more time preparing and thinking through the particular questions to prompt the participants with . With more specific questions a particular topic can be explored more in depth . It probably also be helpful to record the questions in the top section of the straw man as a reference . It would be further beneficial to include additional participants that might not have been exposed to the topic yet . That would offer the possibility to collect ideas and insights with a fresh perspective and might surface even more interesting insights .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Tool Challenge Our business and product organization is considering applying an existing technology to another line of business . The business team is not engaged in customer acquisition yet , and different business models and service solutions need to be explored . The current solution is a business - to - consumer solution that we are looking to apply to a business - to - business environment . Selection I chose the Visualization tool to come to a shared understanding among stakeholders across several functional areas of the organization . I planned to use the tool to synthesize what the stakeholders views of opportunities and challenges were that need to be considered before developing the business models and product concepts . I was expecting the exercise to surface opportunities as well as challenges that might not have been expressed or considered in the discussions and meetings so far . I also hoped the exercise would possibly yield unexpected insights into the problem area . Application I started thinking through the participants that I would like to include to get a good sample size and include feedback from the critical parts of the organization . I was planning to include the sales and business team , an expert on distribution channels , the business strategy team and my own organization , the product team . I drafted a straw man that showed the business challenge at the center and just hinted at additional visual elements to prompt the participant to add on to the graphic . I distributed large hard copies of the draft to six participants across the aforementioned teams , and explained the exercise . I prompted them to think about the following : a ) Which key areas of the business problem need to be addressed ? b ) Which key areas are missing ? c ) How are they related ? Where might we find dependencies ? d ) Where are particular business opportunities ? I encouraged to be creative with writing or drawing directly on the straw man and to highlight the related business opportunities or challenges in whichever way preferred ( shapes , colors , sizes ) . I returned at the end of the day to collect the results individually . Every participant would walk me through the graphic and explain the thought process and details . Back at my desk I would synthesize the findings and highlight new areas that had not surfaced in earlier conversations yet . I am planning to walk through the results in the next weekly meeting on the topic . Insight The participants really seemed to enjoy the exercise . To develop a visual artifact rather than a linear list or slides on a topic seemed to be much more engaging and stimulating . It was surprising to find that some graphics would analyzed the topic more broadly while others were very narrowly focusing on one aspect but going very deep into the detail of this aspect . Reflection – Visualization Tool Some details and aspects surfaced that had not been considered so far which was very enlightening . Approach I am excited to apply visualization exercises more often going forward . It seems a very productive way of soliciting input from various teams to increase shared learning . I will probably spend more time preparing and thinking through the particular questions to prompt the participants with . With more specific questions a particular topic can be explored more in depth . It probably also be helpful to record the questions in the top section of the straw man as a reference . It would be further beneficial to include additional participants that might not have been exposed to the topic yet . That would offer the possibility to collect ideas and insights with a fresh perspective and might surface even more interesting insights . ### Output:

21294

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

CHALLENGE My challenge was that I wanted to design a logo , a symbol for a   campaign for women empowerment . That logo needed to be soft yet   powerful . And that should represent the soft side of women .     SELECTION I chose to work on adobe photoshop as it was quite easy and I   knew that software .     APPLICATION I first collected all the things I needed to represent . And the best   way I could represent that .      TOOL SELECTED I selected the tool of visualization . First I found the answers of the   questions of that bridge , then I moved ahead on this project .     APPROACH I decided to start taking the demands one by one and synced it in a   image . And that turned really amazing .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: CHALLENGE My challenge was that I wanted to design a logo , a symbol for a   campaign for women empowerment . That logo needed to be soft yet   powerful . And that should represent the soft side of women .     SELECTION I chose to work on adobe photoshop as it was quite easy and I   knew that software .     APPLICATION I first collected all the things I needed to represent . And the best   way I could represent that .      TOOL SELECTED I selected the tool of visualization . First I found the answers of the   questions of that bridge , then I moved ahead on this project .     APPROACH I decided to start taking the demands one by one and synced it in a   image . And that turned really amazing . ### Output:

17986

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

The 3D - Printing - Life Description of the challenge I used the tool of visualization to achieve a better understanding of the problem , why there are n’t 3D printers in every home today . 3D printers are a very good prototyping tool but the so called ‘ 3D printing revolution ’ has n’t happened yet . I thought about the time somebody spends when he creates a three - dimensional object and the time he waits for the finished print . For every hour I gave one negative point . I gave positive points for the possibilities that you have when you just buy a product or when you create it on your own . I also gave one point for every product on the largest online store ( Amazon ) and one point for every 3d - model on ( one of ) the largest 3d - model - database ( Turbosquid ) . Then I multiplied the result with the price of an example product ( In my case a Raspberry Pi Case ) . Description of Visualization ( Week 1 – Video 1 “ Visualization Tool ” ) Visualization is a powerful tool to share ideas . When a group of people see a picture , they see it in the same way . They see the same colours and the same shapes . They also get an instant impression of the subject . When you have a graph or a diagram , the presented information is better to understand than when you just use numbers . I used it for the challenge because of the instant impression someone gets . I used a simple diagram to simplify the problem . Application I applied the visualization tool to the challenge by simplifying the problem of the ‘ 3D printing revolution ’ and creating a formula . Then I visualized the formula with a diagram . T1 : Time somebody spends creating the product T2 : Time he waits for the finished products P : Possibilities of creating products . No : Number of 3D - Objects I find online . pr : The price of a reference product , that I can find on Amazon and Turbosquid Normal Product 3D printed product T1 0 h ~ 20 h T2 48 h ~ 16 h P 120 ( difficulty points ) 20 ( difficulty points ) No 229 Million 800 000 pr 6,96 $ 30 $ -T1 - T2 - P+No/1’000’000 - pr ~54,04 ~-85,2 Of coure this is a simplification of the actual problem , but when you look at the numbers and , on the diagram , you will see the difference between the two methods . Insight The insight showed me that there is a lot to do , when it comes to 3d - printing . Creating models has to become easier , printing has to become faster and the price of 3D - Models has to become lower . The insight effected my thinking in a way , that do n’t believe in a 3D - printing - revolution until somebody finds a better way of creating 3D - models and a new way of printing . Amazon ( for example ) is a great shop when it comes to buying stuff without caring about every aspect of your product . Next time Next time I will use the same tool . Visualization is a great tool to get an insight into a problem . The difference between the two ways of buying products showed me that there are a lot of unsolved issues . I would create more complex models and go even deeper into the challenge . -100 -80 -60 -40 -20 20 40 60 80 Amazon 3D Print Points Points

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: The 3D - Printing - Life Description of the challenge I used the tool of visualization to achieve a better understanding of the problem , why there are n’t 3D printers in every home today . 3D printers are a very good prototyping tool but the so called ‘ 3D printing revolution ’ has n’t happened yet . I thought about the time somebody spends when he creates a three - dimensional object and the time he waits for the finished print . For every hour I gave one negative point . I gave positive points for the possibilities that you have when you just buy a product or when you create it on your own . I also gave one point for every product on the largest online store ( Amazon ) and one point for every 3d - model on ( one of ) the largest 3d - model - database ( Turbosquid ) . Then I multiplied the result with the price of an example product ( In my case a Raspberry Pi Case ) . Description of Visualization ( Week 1 – Video 1 “ Visualization Tool ” ) Visualization is a powerful tool to share ideas . When a group of people see a picture , they see it in the same way . They see the same colours and the same shapes . They also get an instant impression of the subject . When you have a graph or a diagram , the presented information is better to understand than when you just use numbers . I used it for the challenge because of the instant impression someone gets . I used a simple diagram to simplify the problem . Application I applied the visualization tool to the challenge by simplifying the problem of the ‘ 3D printing revolution ’ and creating a formula . Then I visualized the formula with a diagram . T1 : Time somebody spends creating the product T2 : Time he waits for the finished products P : Possibilities of creating products . No : Number of 3D - Objects I find online . pr : The price of a reference product , that I can find on Amazon and Turbosquid Normal Product 3D printed product T1 0 h ~ 20 h T2 48 h ~ 16 h P 120 ( difficulty points ) 20 ( difficulty points ) No 229 Million 800 000 pr 6,96 $ 30 $ -T1 - T2 - P+No/1’000’000 - pr ~54,04 ~-85,2 Of coure this is a simplification of the actual problem , but when you look at the numbers and , on the diagram , you will see the difference between the two methods . Insight The insight showed me that there is a lot to do , when it comes to 3d - printing . Creating models has to become easier , printing has to become faster and the price of 3D - Models has to become lower . The insight effected my thinking in a way , that do n’t believe in a 3D - printing - revolution until somebody finds a better way of creating 3D - models and a new way of printing . Amazon ( for example ) is a great shop when it comes to buying stuff without caring about every aspect of your product . Next time Next time I will use the same tool . Visualization is a great tool to get an insight into a problem . The difference between the two ways of buying products showed me that there are a lot of unsolved issues . I would create more complex models and go even deeper into the challenge . -100 -80 -60 -40 -20 20 40 60 80 Amazon 3D Print Points Points ### Output:

13722

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation Assignment : Reflection May 16 , 2016 1 / 2 [ Effectiveness Visualization tool for my job ] Tools : Visualization Name : Marina Sales 1 . Challenge I work in quality department at Head Office of our company . Our company has many sites in Japan , and several departments are placed several sites . We know almost process in our company , but we ’re not a specialist for all process , so we do n’t know the process in detail . There are some sites I have n’t visited . However we have to join some projects as the specialist for own department , so we need to understand the project in detail . And if I ’m a project leader , I need to explain the process to understand by other member . Member work each site , so when we have a meeting , we use teleconference . It is difficult to clearly understand the projects on call for member , so supporting materials ( like documents , figures , flow ) are necessary to understand the project in detail . 2 . Selection To get consensus or understand the project on same level with project member , Visualization is important . In this time , I assigned a repair process change project related two sites . This was the first time for me to be involved this process and I do n’t know this flow in detail at these sites . I was not a project leader , but I tried to use Visualization tool to understand a current process and a future process . 3 . Application I described my understanding and cleared a current and future process on the slide . I added note of cautions , concerning and confirmation items , and change points were color - coded . I asked the project leader to confirm my understanding is correct or not , and revise it . This slide was shared with project member , and we discussed this project to use it at the teleconference . Project member could see the same steps , same points , so other member were able to add note of caution from own department . Therefore , the perfect slide for this project was completed . 4 . Insight This was a good way to understand the process and change points in detail with project member . We could have common understanding and which steps will be changed and have a risk for this change . To see the same image at the same time , it is easy to explain for project leader , so grow in the efficiency of the meeting . Design Thinking for Innovation Assignment : Reflection May 16 , 2016 2 / 2 5 . Approach Visualization is a good tool to have same reorganization because it is helpful to image and understand in detail for audience . Therefore , a material we use is needed accuracy . If we prepare a material for a meeting , we would get sufficient information from related person and then create a correct figure for a material .

EMAIL: ID_NUM: NAME_STUDENT: Marina Sales PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation Assignment : Reflection May 16 , 2016 1 / 2 [ Effectiveness Visualization tool for my job ] Tools : Visualization Name : Marina Sales 1 . Challenge I work in quality department at Head Office of our company . Our company has many sites in Japan , and several departments are placed several sites . We know almost process in our company , but we ’re not a specialist for all process , so we do n’t know the process in detail . There are some sites I have n’t visited . However we have to join some projects as the specialist for own department , so we need to understand the project in detail . And if I ’m a project leader , I need to explain the process to understand by other member . Member work each site , so when we have a meeting , we use teleconference . It is difficult to clearly understand the projects on call for member , so supporting materials ( like documents , figures , flow ) are necessary to understand the project in detail . 2 . Selection To get consensus or understand the project on same level with project member , Visualization is important . In this time , I assigned a repair process change project related two sites . This was the first time for me to be involved this process and I do n’t know this flow in detail at these sites . I was not a project leader , but I tried to use Visualization tool to understand a current process and a future process . 3 . Application I described my understanding and cleared a current and future process on the slide . I added note of cautions , concerning and confirmation items , and change points were color - coded . I asked the project leader to confirm my understanding is correct or not , and revise it . This slide was shared with project member , and we discussed this project to use it at the teleconference . Project member could see the same steps , same points , so other member were able to add note of caution from own department . Therefore , the perfect slide for this project was completed . 4 . Insight This was a good way to understand the process and change points in detail with project member . We could have common understanding and which steps will be changed and have a risk for this change . To see the same image at the same time , it is easy to explain for project leader , so grow in the efficiency of the meeting . Design Thinking for Innovation Assignment : Reflection May 16 , 2016 2 / 2 5 . Approach Visualization is a good tool to have same reorganization because it is helpful to image and understand in detail for audience . Therefore , a material we use is needed accuracy . If we prepare a material for a meeting , we would get sufficient information from related person and then create a correct figure for a material . ### Output:

12634

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Visualization Challenge We as graduates in different departments within our organization have been grouped to design an application that can address one of any socio - economic challenges we face as the South African country . We aim to address the issue of unemployment and our focus area is on Waste pickers and recycling . What we discovered during our empathy phase was that the waste pickers are poverty - stricken , they are homeless , have little to no education , and face issues such as ; safety , poor hygiene , transportation , and inconsistent payments . The biggest problem we observed was that they do a lot of work but get paid very little for the waste they collect and resell . We then challenged ourselves to see how we can close the gap of inconsistent payment and sometimes lack access to recyclable waste through creating a digital platform that will give them access to more waste . The idea we came up with is similar to that of Uber , where one can request for a picker to collect recyclable waste and then resell it to get a source of income . Selection The tool we used after gathering our ideas and deciding on which ones we were sticking to is that of Visualization . Visualization as described by the Lecturer , Cristiane , is a vital design tool and a component that plays a significance in the way we communicate and want to get our message across . She deems it important because she sees it as “ a way of unlocking a different part of the brain ” . She further described Visualization as a way of thinking non - verbally . We used this design thinking tool after we had gone through our ideation phase to see how our ideas would look like . We did this by creating infographics to display the user journey of the App we want to create . Application We used the tool of Visualization by using the different user cases we had come up with to get an image of how we would like individuals to interact with our Application . We replaced words with images in a platform called Canva . We did this to see how it would look and to see it the words made sense in reality and to get a feel and visualize the ideas we had come up with . We created infographics for both the Requestor and the Waste picker . Insight The infographics brought a twist to the process , a positive one . After weeks of collecting data and playing around with ideas , it was great getting to see exactly what we have been working on . It gave us even more motivation to keep researching for ways to better the process and make our App a success . It looked great and ignited even more creativity in terms of seeing what was necessary to be included in the App and what was n’t . It also gave us an idea of what of which aspects required us going back to the drawing board and asking more questions about our idea . Approach Our approach was based on simply taking the ideas we developed during our Ideate phase and putting them in a way we could visualize them . Another thing we also did was make use of a website called Marvel during our prototype phase which also helped put our ideas to life and help us see where the room for improvement was . It also helped in stimulating more creativity in terms of making the App look more interesting .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Visualization Challenge We as graduates in different departments within our organization have been grouped to design an application that can address one of any socio - economic challenges we face as the South African country . We aim to address the issue of unemployment and our focus area is on Waste pickers and recycling . What we discovered during our empathy phase was that the waste pickers are poverty - stricken , they are homeless , have little to no education , and face issues such as ; safety , poor hygiene , transportation , and inconsistent payments . The biggest problem we observed was that they do a lot of work but get paid very little for the waste they collect and resell . We then challenged ourselves to see how we can close the gap of inconsistent payment and sometimes lack access to recyclable waste through creating a digital platform that will give them access to more waste . The idea we came up with is similar to that of Uber , where one can request for a picker to collect recyclable waste and then resell it to get a source of income . Selection The tool we used after gathering our ideas and deciding on which ones we were sticking to is that of Visualization . Visualization as described by the Lecturer , Cristiane , is a vital design tool and a component that plays a significance in the way we communicate and want to get our message across . She deems it important because she sees it as “ a way of unlocking a different part of the brain ” . She further described Visualization as a way of thinking non - verbally . We used this design thinking tool after we had gone through our ideation phase to see how our ideas would look like . We did this by creating infographics to display the user journey of the App we want to create . Application We used the tool of Visualization by using the different user cases we had come up with to get an image of how we would like individuals to interact with our Application . We replaced words with images in a platform called Canva . We did this to see how it would look and to see it the words made sense in reality and to get a feel and visualize the ideas we had come up with . We created infographics for both the Requestor and the Waste picker . Insight The infographics brought a twist to the process , a positive one . After weeks of collecting data and playing around with ideas , it was great getting to see exactly what we have been working on . It gave us even more motivation to keep researching for ways to better the process and make our App a success . It looked great and ignited even more creativity in terms of seeing what was necessary to be included in the App and what was n’t . It also gave us an idea of what of which aspects required us going back to the drawing board and asking more questions about our idea . Approach Our approach was based on simply taking the ideas we developed during our Ideate phase and putting them in a way we could visualize them . Another thing we also did was make use of a website called Marvel during our prototype phase which also helped put our ideas to life and help us see where the room for improvement was . It also helped in stimulating more creativity in terms of making the App look more interesting . ### Output:

17776

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Tool applied – Storytelling Challenge and Selection Storytelling is a powerful tool that works in various aspects of our daily lives , ergo is a tool which I have always used . As an advertiser for a soap company , I always faced the challenges of how to attract more customers to try and fall in love with our new products introduced . Other than that , me too they face the challenges of how to ensure the incidence of declining product reliability in our products it has happened as there are a variety of options for customers in the market these days . I prefer to use storytelling as it can gain insight from users , build empathy and reach out to them emotionally . I usually create personas to represent targeted users and add conflict to the display content in their user travel and issues . One of the reasons with art stories , we can get better understand what users want in the solution . The good news always captures the audience . To the user experience design , if designers use storytelling methods throughout the construction process to ensure everything The function focuses on the needs of the users and the amount the company wants to provide for those users . Back complete a design study to understand the needs and desires of your users , using your information to tell a matter of who your users are , what they need and how you will provide that . This story does It is easy for everyone involved in the project to empathize with the users and ensure that their work it 's like a story . Being involved in your entire project means marketing the construction at the end of the design process is also straightforward , as you already know exactly what story to discuss to illustrate how your product gives you value . Application Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building brands that directly appeal to consumers ’ self , emotional state , needs and aspirations . The main purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security , and self- satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle . Our company has launched a new anti acne treatment soap product lines that allows real women to share their product experiences in “ Beauty Me Soap and Acne Diary ” through videos and blog where real women share their acne problems and stories to cure it and how new products can save them . A YouTube- designed diary channel attracts real women from fashion bloggers , travel bloggers , makeup artists and other backgrounds to share their anti dandruff stories with us . It also has a link to buy products online . The channel also spurred a Facebook app that was once again designed as a diary . In addition to similar YouTube channels , the Secret Diary app provides more information about skin , hair and products . Creating a secret diary , revealing products as a solution and letting real women share their different problems and secrets related to skin which is supporting the two pillars of the sport . This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility . Insight Using a learning tool , we developed and evaluated our solutions . Through the learning process we must improve the performance of our product and design to meet the expectations of the user . It is because of this process we noticed that customers were more attracted to reviews from Facebook as it was shared ordinary users but not celebrities or influential . Our advertising department has used the results of this the process of redesigning our marketing campaign . Moving our business forward will focus on people and designs focused on improving our product and services . Approach Using storytelling tools , other tools like visualizing and making a mind map directly used . To make the most of the results , learning to implement is one of the tools I can be considered in the following steps . One of the reasons learning is also an important tool for us business . We need as a team to review the insights we gained from our first presentation and put it into perspective this understanding of future presentation designs as this is the most effective and convenient way to approach again to apply possible solutions . Future presentations and designs should reflect the understanding gained , the progress made , and approach a stressful solution that is ready for a full release .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Tool applied – Storytelling Challenge and Selection Storytelling is a powerful tool that works in various aspects of our daily lives , ergo is a tool which I have always used . As an advertiser for a soap company , I always faced the challenges of how to attract more customers to try and fall in love with our new products introduced . Other than that , me too they face the challenges of how to ensure the incidence of declining product reliability in our products it has happened as there are a variety of options for customers in the market these days . I prefer to use storytelling as it can gain insight from users , build empathy and reach out to them emotionally . I usually create personas to represent targeted users and add conflict to the display content in their user travel and issues . One of the reasons with art stories , we can get better understand what users want in the solution . The good news always captures the audience . To the user experience design , if designers use storytelling methods throughout the construction process to ensure everything The function focuses on the needs of the users and the amount the company wants to provide for those users . Back complete a design study to understand the needs and desires of your users , using your information to tell a matter of who your users are , what they need and how you will provide that . This story does It is easy for everyone involved in the project to empathize with the users and ensure that their work it 's like a story . Being involved in your entire project means marketing the construction at the end of the design process is also straightforward , as you already know exactly what story to discuss to illustrate how your product gives you value . Application Storytelling indirectly involves emotional branding . Emotional branding in fact is the practice of building brands that directly appeal to consumers ’ self , emotional state , needs and aspirations . The main purpose of emotional branding is to establish a connection between consumers and products by stimulating consumer emotions . Human needs such as love , power , emotional security , and self- satisfaction are based on emotions in the subconscious , as the basis of emotional brands , and allow marketers to create self - fulfilling prophecies in consumer demand . People want to meet demand , and advertisers need to implement these needs in a permanent cycle . Our company has launched a new anti acne treatment soap product lines that allows real women to share their product experiences in “ Beauty Me Soap and Acne Diary ” through videos and blog where real women share their acne problems and stories to cure it and how new products can save them . A YouTube- designed diary channel attracts real women from fashion bloggers , travel bloggers , makeup artists and other backgrounds to share their anti dandruff stories with us . It also has a link to buy products online . The channel also spurred a Facebook app that was once again designed as a diary . In addition to similar YouTube channels , the Secret Diary app provides more information about skin , hair and products . Creating a secret diary , revealing products as a solution and letting real women share their different problems and secrets related to skin which is supporting the two pillars of the sport . This types of storytelling enables new customers more willingness to embark their journey on our products as the review is real and high credibility . Insight Using a learning tool , we developed and evaluated our solutions . Through the learning process we must improve the performance of our product and design to meet the expectations of the user . It is because of this process we noticed that customers were more attracted to reviews from Facebook as it was shared ordinary users but not celebrities or influential . Our advertising department has used the results of this the process of redesigning our marketing campaign . Moving our business forward will focus on people and designs focused on improving our product and services . Approach Using storytelling tools , other tools like visualizing and making a mind map directly used . To make the most of the results , learning to implement is one of the tools I can be considered in the following steps . One of the reasons learning is also an important tool for us business . We need as a team to review the insights we gained from our first presentation and put it into perspective this understanding of future presentation designs as this is the most effective and convenient way to approach again to apply possible solutions . Future presentations and designs should reflect the understanding gained , the progress made , and approach a stressful solution that is ready for a full release . ### Output:

18666

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

REFLECTION- VISUALISATION CHALLENGE I am currently in 12th grade . Hence , I have n’t faced any challenges in the business arena yet . However , I do come in contact with day to day problems . There is a new house being built in our locality . The construction workers lead harsh lives with several difficulties . The head of the construction project refused to invest in drinking water facilities for the workers . He also has not invested in proper huts for the workers . The budget given to the workers to build their temporary hut was really less . The construction workers have several small babies and toddlers . Safety measures are really poor . Food and water are scarce . The kids do n’t even have proper clothing or footwear . The adult workers also do n’t have safe equipment . Looking at their condition , my heart truly sinks . SELECTION I chose the visualization tool . I am a design student and I absolutely love drawing . I believe that drawings and art can express way more effectively than words . Visualisation will have a deeper impact on the client in my opinion . Sketching ideas out can convey certain things which words can not . Visualisation helps in conveying ideas in a more realistic way . APPLICATION So , what I did was- I contacted the Project head and fixed an appointment with him . My idea was to make him understand the plight of the workers and give him an idea about my solution to the problem . I had this idea of a speed dial which would be installed in their construction site . This agency which was connected to the speed dial would help the workers in bringing clean drinking water and water for other uses . I had sketched out a few more ideas for new designs for safer and more effective cooking areas . I had also sketched out a few ideas for a very small play space for the kids which was cost effective . I had a few designs for better space planning and management of the living area of the workers . This would help them to utilise the space given to them in a more practical way . And more than anything else , I showed him a few designs which would make the living space a safer place . Finally , I showed him photographs and videos which I had taken to show him the current plight of the workers . He was very impressed with my ideas and he promised to implement them . INSIGHT AND APPROACH The visualisation tool helped the head of the project get a deep insight into the issue . He , in fact , took the sketches I had prepared to show them to the project contractor . Drawings and sketches helped me comprehend my ideas in a more practical and an efficient way . It really can have a strong impact on the client ’s mind too . I would definitely use the visualisation tool again . It helps me draw- which I love – and also solve problems at the same time . Moreover , it is a really effective tool in my opinion . This course gave me a lot of knowledge about all the design thinking tools . I ’m sure all of it will come into use for me in the near future .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: REFLECTION- VISUALISATION CHALLENGE I am currently in 12th grade . Hence , I have n’t faced any challenges in the business arena yet . However , I do come in contact with day to day problems . There is a new house being built in our locality . The construction workers lead harsh lives with several difficulties . The head of the construction project refused to invest in drinking water facilities for the workers . He also has not invested in proper huts for the workers . The budget given to the workers to build their temporary hut was really less . The construction workers have several small babies and toddlers . Safety measures are really poor . Food and water are scarce . The kids do n’t even have proper clothing or footwear . The adult workers also do n’t have safe equipment . Looking at their condition , my heart truly sinks . SELECTION I chose the visualization tool . I am a design student and I absolutely love drawing . I believe that drawings and art can express way more effectively than words . Visualisation will have a deeper impact on the client in my opinion . Sketching ideas out can convey certain things which words can not . Visualisation helps in conveying ideas in a more realistic way . APPLICATION So , what I did was- I contacted the Project head and fixed an appointment with him . My idea was to make him understand the plight of the workers and give him an idea about my solution to the problem . I had this idea of a speed dial which would be installed in their construction site . This agency which was connected to the speed dial would help the workers in bringing clean drinking water and water for other uses . I had sketched out a few more ideas for new designs for safer and more effective cooking areas . I had also sketched out a few ideas for a very small play space for the kids which was cost effective . I had a few designs for better space planning and management of the living area of the workers . This would help them to utilise the space given to them in a more practical way . And more than anything else , I showed him a few designs which would make the living space a safer place . Finally , I showed him photographs and videos which I had taken to show him the current plight of the workers . He was very impressed with my ideas and he promised to implement them . INSIGHT AND APPROACH The visualisation tool helped the head of the project get a deep insight into the issue . He , in fact , took the sketches I had prepared to show them to the project contractor . Drawings and sketches helped me comprehend my ideas in a more practical and an efficient way . It really can have a strong impact on the client ’s mind too . I would definitely use the visualisation tool again . It helps me draw- which I love – and also solve problems at the same time . Moreover , it is a really effective tool in my opinion . This course gave me a lot of knowledge about all the design thinking tools . I ’m sure all of it will come into use for me in the near future . ### Output:

17003

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Tool : Visualization Challenge : The need to have complete returns on Currency Transaction Report to the regulatory bodies . Report on transactions carried out at the Bank on a weekly basis are reported to the Nigerian Financial Intelligence Unit ( Rose - Hulman ) . Where there are shortfalls in reporting , the Bank can be sanctioned . We noticed a slight difference and same was fixed using the visualization and other design thinking tools . Selection : The visualization tool was prominently used in this process . This tool helped in having in your mind ’s eye the exact end result of the challenge . Brought some pictorial representations of the stages leading to the resolution . We dad in our minds ( including the team members and stakeholders ) what we needed to achieve , which is complete returns to the regulatory bodies . Application : A stakeholders meeting was held selling to them the end point or desired result of the resolution meeting . Drew a picture of what must be achieved and went into thinking and finally dished out ideas that led to achieving the aim of the meeting thereby having complete returns on Currency Transaction Reporting to the regulators . Insight : In using the visualization process , I was able to realize that reflection over challenges can result in finding step by step solutions . Visualization tool enabled me to have a clear vision or mindset of what I needed to achieve at the point in time and attention was focused on achieving same . This can be applied in our everyday life . Approach : Next time , I will ensure such meeting is held early enough to avoid being tensed before finding a solution . Engagement of stakeholders will also start at the point the challenge is noticed .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Tool : Visualization Challenge : The need to have complete returns on Currency Transaction Report to the regulatory bodies . Report on transactions carried out at the Bank on a weekly basis are reported to the Nigerian Financial Intelligence Unit ( Rose - Hulman ) . Where there are shortfalls in reporting , the Bank can be sanctioned . We noticed a slight difference and same was fixed using the visualization and other design thinking tools . Selection : The visualization tool was prominently used in this process . This tool helped in having in your mind ’s eye the exact end result of the challenge . Brought some pictorial representations of the stages leading to the resolution . We dad in our minds ( including the team members and stakeholders ) what we needed to achieve , which is complete returns to the regulatory bodies . Application : A stakeholders meeting was held selling to them the end point or desired result of the resolution meeting . Drew a picture of what must be achieved and went into thinking and finally dished out ideas that led to achieving the aim of the meeting thereby having complete returns on Currency Transaction Reporting to the regulators . Insight : In using the visualization process , I was able to realize that reflection over challenges can result in finding step by step solutions . Visualization tool enabled me to have a clear vision or mindset of what I needed to achieve at the point in time and attention was focused on achieving same . This can be applied in our everyday life . Approach : Next time , I will ensure such meeting is held early enough to avoid being tensed before finding a solution . Engagement of stakeholders will also start at the point the challenge is noticed . ### Output:

14093

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

The challenge of process stainability during summer season To have smooth and safe operation , all process parameters shall be maintained within the design range . However , ambient temperature plays significant rule . Superior solutions . Do Summer readiness session with operation and engineering to overcome the ambient temperature issue to list down all critical equipment to be cooled externally and to keep eyes on these equipment to overheated . Lower risks and costs . Avoid overheating the equipment will definitely save a lot pf money especially when the operation is continued with no interruption so that there will be no production loss nor equipment failure which will cost . Furthermore , the case of equipment failure will impact the repetition of any company . Operational and Engineering collaboration The collaboration of engineering and operation to think and deep brainstorming prior to summer season will add value to protect the operation of the plant . Also design thinking will guide the team to innovate the best way to monitor and save the plant from overheating and causing damage to equipment which will severely impact the operation and production . The process of summer readiness keeps people on track and curb the tendency to spend too long exploring a problem or to impatiently skip ahead . They opt for inaction rather than action when a choice risks failure . But there is no innovation without action — so psychological safety is essential . The physical props and highly formatted tools of design thinking deliver that sense of security , helping would - be innovators move more assuredly through the discovery of customer needs , idea generation , and idea testing . In most plants the application of design thinking includes seven activities . Each lead to a clear output that the next activity converts to another output until the plant arrives at an safe and smooth operation . But at a higher level , something that executives generally are not known .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: The challenge of process stainability during summer season To have smooth and safe operation , all process parameters shall be maintained within the design range . However , ambient temperature plays significant rule . Superior solutions . Do Summer readiness session with operation and engineering to overcome the ambient temperature issue to list down all critical equipment to be cooled externally and to keep eyes on these equipment to overheated . Lower risks and costs . Avoid overheating the equipment will definitely save a lot pf money especially when the operation is continued with no interruption so that there will be no production loss nor equipment failure which will cost . Furthermore , the case of equipment failure will impact the repetition of any company . Operational and Engineering collaboration The collaboration of engineering and operation to think and deep brainstorming prior to summer season will add value to protect the operation of the plant . Also design thinking will guide the team to innovate the best way to monitor and save the plant from overheating and causing damage to equipment which will severely impact the operation and production . The process of summer readiness keeps people on track and curb the tendency to spend too long exploring a problem or to impatiently skip ahead . They opt for inaction rather than action when a choice risks failure . But there is no innovation without action — so psychological safety is essential . The physical props and highly formatted tools of design thinking deliver that sense of security , helping would - be innovators move more assuredly through the discovery of customer needs , idea generation , and idea testing . In most plants the application of design thinking includes seven activities . Each lead to a clear output that the next activity converts to another output until the plant arrives at an safe and smooth operation . But at a higher level , something that executives generally are not known . ### Output:

12645

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Learning Launch is the Design Thinking tool that has most resonated with me from Patrizia ’s teachings . The idea that we should embrace failure and learn from it is a hard concept for me to adopt . In a world where successes are celebrated , it ’s difficult to step back and look at what can be gained from trying and failing . Because Learning Launches are quick and dirty — and on a small scale — this provides comfort to me that small failures can lead to big successes . Challenge A recent challenge for me has been trying to implement a new program management software to another division of our company . Our team has been using this program management software with one division of our company ( mostly successfully ) for years . We are trying to implement this same software with our team of Event Planners . The work that our Event Planners do is inherently different than the other division because timelines might be quicker , budgets might be smaller and clients might be more demanding . This is on top of the specific struggles of event planning based on destination challenges ( safety , weather , customs , disease ) , travel parameters , and the event planners constantly traveling all over the world so they are n’t in the office to learn new processes . The Management Team from my department has required that the new program management software be implemented with the Event Planners by the new fiscal year . The Management Team of the Event Planners is fickle with support for the use of the new software . Application To overcome assumptions from my team and learn what real life challenges could be created with the implementation of the new program management software , we needed to try it out on a small scale . The first group to try using the software was a group of top Event Planners . This group are the Event Planners who adopt new processes well and work well with other teams . Insight We learned that some of our assumptions about where the Event Planners would struggle were unfounded — their struggles were more with using the software while traveling and using it with phones rather than laptops . This helped my team learn that the Event Planners were n’t necessarily following processes in the way that we assumed or desired — there were core challenges with our shared process and the technology we use that needed to be fixed before implementing the new software . In hindsight , our initial Learning Launch should have included a group of Event Planners who struggle more with adopting new processes ( not just top Event Planners ) and the supervisors who we needed to get on board with the process for positive implementation throughout the team . Overall , the Learning Launch was a great way to learn about the needs of the Event Planners through a small scale launch in preparation to successfully use the software with the entire team .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Learning Launch is the Design Thinking tool that has most resonated with me from Patrizia ’s teachings . The idea that we should embrace failure and learn from it is a hard concept for me to adopt . In a world where successes are celebrated , it ’s difficult to step back and look at what can be gained from trying and failing . Because Learning Launches are quick and dirty — and on a small scale — this provides comfort to me that small failures can lead to big successes . Challenge A recent challenge for me has been trying to implement a new program management software to another division of our company . Our team has been using this program management software with one division of our company ( mostly successfully ) for years . We are trying to implement this same software with our team of Event Planners . The work that our Event Planners do is inherently different than the other division because timelines might be quicker , budgets might be smaller and clients might be more demanding . This is on top of the specific struggles of event planning based on destination challenges ( safety , weather , customs , disease ) , travel parameters , and the event planners constantly traveling all over the world so they are n’t in the office to learn new processes . The Management Team from my department has required that the new program management software be implemented with the Event Planners by the new fiscal year . The Management Team of the Event Planners is fickle with support for the use of the new software . Application To overcome assumptions from my team and learn what real life challenges could be created with the implementation of the new program management software , we needed to try it out on a small scale . The first group to try using the software was a group of top Event Planners . This group are the Event Planners who adopt new processes well and work well with other teams . Insight We learned that some of our assumptions about where the Event Planners would struggle were unfounded — their struggles were more with using the software while traveling and using it with phones rather than laptops . This helped my team learn that the Event Planners were n’t necessarily following processes in the way that we assumed or desired — there were core challenges with our shared process and the technology we use that needed to be fixed before implementing the new software . In hindsight , our initial Learning Launch should have included a group of Event Planners who struggle more with adopting new processes ( not just top Event Planners ) and the supervisors who we needed to get on board with the process for positive implementation throughout the team . Overall , the Learning Launch was a great way to learn about the needs of the Event Planners through a small scale launch in preparation to successfully use the software with the entire team . ### Output:

9882

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Peer - graded Assignment : Reflection CHALLENGE One challenge within an organization is to develop new innovative products and services and present them to the market . These products must be developed in an economical and sustainable way . They must also answer a desire or need on the market , be technologically and organizationally feasible and financially viable . A typical design process includes generic steps such as the identification of needs , idea generation and conceptual design , detailed product design , the preparation of production and design of production system , production , marketing and delivery . Defined generic design phases include Idea and Concept Design , Product Design and System Design . These phases often differ from each other in objectives and approaches but have the design concept in common . Another aspect these phases share is the use and need of visual communication . SELECTION Visualization is about using images . It ’s not about drawing ; it ’s about visual thinking . It pushes us beyond using words or language alone . It is a way of unlocking a different part of our brains that allows us to think nonverbally and that managers might not normally use . When you explain an idea using words , the rest of us will form our own mental pictures , usually informed by our training . When you say , “ We need a new growth platform , ” the IT specialist sees servers and code and the marketing guru sees an advertising campaign . If instead you present your idea to us by drawing a picture of it , you reduce the possibility of unmatched mental models . The use of visualization has always been very close to me . The first time I used it in a way that could be considered a product realization was when I did my first art . Improvement in product development execution involves the better use of the creative ability among the individuals involved in the process . It is vital for those individuals to understand new approaches , tools , and methods and to then be able to adopt them for practical use in their own model of product development . When developing any model , good knowledge about the current situation and the best practice in organizations is needed . APPLICATION In order to develop support for addressing the factors most suitable within different development activities , it is important to investigate what a model using visualization as a support could look like . The aim is to develop a supportive model addressing the criteria identified in order to improve the success factors in product . The focus is on team members involved in the process and the management level in the organization . To facilitate the process of developing new products and services , management needs to have access to the process and understand each meaning of the phases in the process . The expected result of this is to explain why visualization is an important part of the product development process . It is expected to deliver a series of results with a focus on the impact visualization has on the performance of the product realization execution . It should explain and map a visualization process for the product realization process in order to deliver value and benefits to the project partners , the research community and industry . The expected result is a conceptual framework regarding how visualization can be used within a product development project . The model should look into the existing situation and highlight the problem that is relevant in industry , focusing on SMEs . The model should also look into the factors most suitable to take into consideration when improving the situation . INSIGHT To gain an understanding of how and why visualization is used , the demo illuminates the subjective experience of the situation is a possibility to reconstruct the significant part of the experience . The directed open demo creates an open climate where insight is gained in a natural way . Visualization supports different steps in an NPD process . The main goal should be the possibility to use visualization in every part of the process ( for example , in communicating ideas between different parts in an implementation process ) . It saves time and brings thoughts into a structured and supportive shape . Being aware of shape and function of the visualization during the product realization processing time , and in every step of an innovative progression , will surely improve the final result in every sense . These communicative processes are not strictly in the explicit product development process . They also exist in phases effecting the process , such as scenario planning , observing the user , understanding the user , explaining the gathered information and communicating this to the members of the team . The understanding that comes with the visual communication of all this information improves the overall performance of the design process and conveys information to the entire group . To make this happen , the team members must understand each other´s information needs . These insights drive further exploration . APPROACH As observed , the sketch is useful but it may get neglected in NDP projects . Therefore , further research is necessary regarding image theory within design processes to systematically study how sketches and models effect the mental image in the NPD processes and to what extent they effect the result concerning efficiency and effectiveness in the product realization process . This could be done in the following way : Visualization efficiency , step 1 . Implementing the model in more projects . Visualization efficiency , step 2 . Implementing and executing the model in new product development projects , starting with seminars for both management and project teams and continuing with the execution of projects . Visualization management , step 3 . Designing and conducting a dialog seminar for analyzing and evaluating the result of the visualization efficiency study .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Peer - graded Assignment : Reflection CHALLENGE One challenge within an organization is to develop new innovative products and services and present them to the market . These products must be developed in an economical and sustainable way . They must also answer a desire or need on the market , be technologically and organizationally feasible and financially viable . A typical design process includes generic steps such as the identification of needs , idea generation and conceptual design , detailed product design , the preparation of production and design of production system , production , marketing and delivery . Defined generic design phases include Idea and Concept Design , Product Design and System Design . These phases often differ from each other in objectives and approaches but have the design concept in common . Another aspect these phases share is the use and need of visual communication . SELECTION Visualization is about using images . It ’s not about drawing ; it ’s about visual thinking . It pushes us beyond using words or language alone . It is a way of unlocking a different part of our brains that allows us to think nonverbally and that managers might not normally use . When you explain an idea using words , the rest of us will form our own mental pictures , usually informed by our training . When you say , “ We need a new growth platform , ” the IT specialist sees servers and code and the marketing guru sees an advertising campaign . If instead you present your idea to us by drawing a picture of it , you reduce the possibility of unmatched mental models . The use of visualization has always been very close to me . The first time I used it in a way that could be considered a product realization was when I did my first art . Improvement in product development execution involves the better use of the creative ability among the individuals involved in the process . It is vital for those individuals to understand new approaches , tools , and methods and to then be able to adopt them for practical use in their own model of product development . When developing any model , good knowledge about the current situation and the best practice in organizations is needed . APPLICATION In order to develop support for addressing the factors most suitable within different development activities , it is important to investigate what a model using visualization as a support could look like . The aim is to develop a supportive model addressing the criteria identified in order to improve the success factors in product . The focus is on team members involved in the process and the management level in the organization . To facilitate the process of developing new products and services , management needs to have access to the process and understand each meaning of the phases in the process . The expected result of this is to explain why visualization is an important part of the product development process . It is expected to deliver a series of results with a focus on the impact visualization has on the performance of the product realization execution . It should explain and map a visualization process for the product realization process in order to deliver value and benefits to the project partners , the research community and industry . The expected result is a conceptual framework regarding how visualization can be used within a product development project . The model should look into the existing situation and highlight the problem that is relevant in industry , focusing on SMEs . The model should also look into the factors most suitable to take into consideration when improving the situation . INSIGHT To gain an understanding of how and why visualization is used , the demo illuminates the subjective experience of the situation is a possibility to reconstruct the significant part of the experience . The directed open demo creates an open climate where insight is gained in a natural way . Visualization supports different steps in an NPD process . The main goal should be the possibility to use visualization in every part of the process ( for example , in communicating ideas between different parts in an implementation process ) . It saves time and brings thoughts into a structured and supportive shape . Being aware of shape and function of the visualization during the product realization processing time , and in every step of an innovative progression , will surely improve the final result in every sense . These communicative processes are not strictly in the explicit product development process . They also exist in phases effecting the process , such as scenario planning , observing the user , understanding the user , explaining the gathered information and communicating this to the members of the team . The understanding that comes with the visual communication of all this information improves the overall performance of the design process and conveys information to the entire group . To make this happen , the team members must understand each other´s information needs . These insights drive further exploration . APPROACH As observed , the sketch is useful but it may get neglected in NDP projects . Therefore , further research is necessary regarding image theory within design processes to systematically study how sketches and models effect the mental image in the NPD processes and to what extent they effect the result concerning efficiency and effectiveness in the product realization process . This could be done in the following way : Visualization efficiency , step 1 . Implementing the model in more projects . Visualization efficiency , step 2 . Implementing and executing the model in new product development projects , starting with seminars for both management and project teams and continuing with the execution of projects . Visualization management , step 3 . Designing and conducting a dialog seminar for analyzing and evaluating the result of the visualization efficiency study . ### Output:

18942

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Tool for Green Field Technology Projects Challenge & Selection : Green field implementation technology projects are about creating a Software System that does n't exist . Such projects have stronger goals related to deeper process improvements and it demands a stronger understanding of how the Software System should look and function . My clients always have trouble in connecting the DOTS and for getting the full picture of the project outcome i.e. the new Software System . I have used " Use Case " based visualization for making the diverse business teams of my customer to think how the different Requirements are connected to form the desired functionality of the Software System . I convert the Requirements are get from my client 's business teams and change to Visual Use Cases . Visual Use Cases has been the best Tool for visualizing the end solution Software System , since linking requirements to Use Cases is very standard industry practice . So visually depicting the Use Cases and connecting them makes life easier . I do this on a board or using Microsoft Powerpoint , if the solution is very complex then Microsoft Visio or a tool like it would be used for preparation of Visual Use Cases . Application : In almost all the green field projects I do record the requirements by scheduling the requirement workshops . Once I get the requirements listed I typically convert one or more requirements into Use Cases . After documenting the requirements and converting them to Use Cases , I do a presentation of the To Be solution . I had tried traditional way of Visualizing using images and linking them , and display using Visio or a PPT Slide . But they were nowhere close to giving a very clear picture like these Visual Use Cases , since the essence of the requirements was not rightly represented in the traditional Visualization . So , I convert my text - based Use Cases to Visual Use Cases and put them on Visio or MS Power point based on the size and complexity of the Use Case representation . Visual Use Cases contains images of humans , facilities and any other stakeholders . Visual User Cases helps to identify missed requirements and any other gas during the To Be discussion thereby helping the project to get very less defects mostly cosmetic defects during its Testing phase . Visual Use Cases can be applied even in non - technology projects . The only pre - requisite is to understand the creation of Text based Use Cases using the Requirements received . Insight & Approach : Whenever we think of using the concept of Design Thinking for Technology projects we can go for Visual Thinking . Visualization as a Tool comes very handy during " What Is " and the " What if " phases . In the " What Is " phase it helps in visualizing the situation and in the " What If " phase it helps during Brain storming sessions for Ideation . Now in case of a Green Field technology project it helps during Requirements discussion and during the To Be Finalization phases . Requirements Discussion is like the " What Is " phase and in this phase generic Visualization approach using images can be used to get a clear picture . To Be Finalization phase is like the " What If " phase were the captured requirements are reviewed using the Visual Use Cases approach . Visual Use Cases have improved decision making during me To Be discussions during the Technology projects . I believe faster and unambiguous decision is a key to any kind of project , and Design Thinking projects would also immensely benefit by using Visualization as an essential tool . When thinking of an alternative to the Visualization Tool I could n't think of any alternative one , I hope many of them would agree to my point . Visualization is the key to innovation and people who Visualize in their minds i.e. imagining are the ones who can come up with many new ideas . And this is not only my opinion , but this point has also been found in the autobiographies of many innovators . " A picture is worth a thousand words " goes a popular English phrase and this also emphasizes the point that the alternative to Visualization is Visualization . And Visual Use Case a variant of the Visualization Tool should be used in a green field project scenario .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Tool for Green Field Technology Projects Challenge & Selection : Green field implementation technology projects are about creating a Software System that does n't exist . Such projects have stronger goals related to deeper process improvements and it demands a stronger understanding of how the Software System should look and function . My clients always have trouble in connecting the DOTS and for getting the full picture of the project outcome i.e. the new Software System . I have used " Use Case " based visualization for making the diverse business teams of my customer to think how the different Requirements are connected to form the desired functionality of the Software System . I convert the Requirements are get from my client 's business teams and change to Visual Use Cases . Visual Use Cases has been the best Tool for visualizing the end solution Software System , since linking requirements to Use Cases is very standard industry practice . So visually depicting the Use Cases and connecting them makes life easier . I do this on a board or using Microsoft Powerpoint , if the solution is very complex then Microsoft Visio or a tool like it would be used for preparation of Visual Use Cases . Application : In almost all the green field projects I do record the requirements by scheduling the requirement workshops . Once I get the requirements listed I typically convert one or more requirements into Use Cases . After documenting the requirements and converting them to Use Cases , I do a presentation of the To Be solution . I had tried traditional way of Visualizing using images and linking them , and display using Visio or a PPT Slide . But they were nowhere close to giving a very clear picture like these Visual Use Cases , since the essence of the requirements was not rightly represented in the traditional Visualization . So , I convert my text - based Use Cases to Visual Use Cases and put them on Visio or MS Power point based on the size and complexity of the Use Case representation . Visual Use Cases contains images of humans , facilities and any other stakeholders . Visual User Cases helps to identify missed requirements and any other gas during the To Be discussion thereby helping the project to get very less defects mostly cosmetic defects during its Testing phase . Visual Use Cases can be applied even in non - technology projects . The only pre - requisite is to understand the creation of Text based Use Cases using the Requirements received . Insight & Approach : Whenever we think of using the concept of Design Thinking for Technology projects we can go for Visual Thinking . Visualization as a Tool comes very handy during " What Is " and the " What if " phases . In the " What Is " phase it helps in visualizing the situation and in the " What If " phase it helps during Brain storming sessions for Ideation . Now in case of a Green Field technology project it helps during Requirements discussion and during the To Be Finalization phases . Requirements Discussion is like the " What Is " phase and in this phase generic Visualization approach using images can be used to get a clear picture . To Be Finalization phase is like the " What If " phase were the captured requirements are reviewed using the Visual Use Cases approach . Visual Use Cases have improved decision making during me To Be discussions during the Technology projects . I believe faster and unambiguous decision is a key to any kind of project , and Design Thinking projects would also immensely benefit by using Visualization as an essential tool . When thinking of an alternative to the Visualization Tool I could n't think of any alternative one , I hope many of them would agree to my point . Visualization is the key to innovation and people who Visualize in their minds i.e. imagining are the ones who can come up with many new ideas . And this is not only my opinion , but this point has also been found in the autobiographies of many innovators . " A picture is worth a thousand words " goes a popular English phrase and this also emphasizes the point that the alternative to Visualization is Visualization . And Visual Use Case a variant of the Visualization Tool should be used in a green field project scenario . ### Output:

20736

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge I am a digital product manager working for a B2B enterprise organisation in India . At my organisation we sell a lot of products ( both online and offline ) providing different benefits to schools . The product which I was heading was the first SaaS product of our organisation . The challenge that we were facing was that our user group was showing a lot of reluctance in product adoption due to which the sales for the product had been stagnant for around a year . There were a lot of complaints from the sales team that the small time players are eating away a good share of their market on the grounds of pricing . After speaking to the sales teams and trying to understand how they were pitching to the prospects I could understand that our audience were not able to see value our product offered them . After seeing a lot of failures , the sales team had their shoulders down , which if not checked would result in further decrease in sales . Selection I chose storytelling as a tool because , I was addressing my target audience ( sales team ) during a sales kick off conference and during such meetings a lot of numbers are thrown at the participants with almost no 2 way interaction . I wanted my audience to feel connected to the case I was about to make to them . Application I began the story pretending to be a person looking to set up a new school but with minimal idea of managing a business . This person is seeking advice from people on how he should go about setting up the operations side . As the story began , I kept asking the audience ( the sales team ) for what are the steps needed to step up an operationally efficient world class school . As and when a problem came up , I made a note of the problem on a board . All along the story I kept taking note of the time and monetary estimation of all the problems mentioned on the board . Need the end of the story , I began showing my audience how our product could help them achieve the same goals in much lesser time and save money at the same time . When I summed up the monetary benefits and the number of days our product could save for the client , there was a pin drop silence in the room for about a minute . The amount a client had invested in setting up our system for an year could be easily recovered in the first two months itself . I too did n’t say a word for a minute to let the information sink in . Then I quickly concluded my talk in a minute . To my surprise , I was greeted with a standing ovation of the type which only a CEO or the MDs get . Approach and insights After the response I got from my pitch , I am very sure of two things . If you have to appeal to anyone or atleast come in their notice , the most important thing to put yourself in their place from where the listener can relate himself to . Once you have the person ’s attention , the second important component is having a story which asks them a question and eventually the story itself answers the question . I have used storytelling as a tool before also , but there were a lot of intricacies left unaddressed which did n’t give the feeling of completion . With time I have learned to improve on all these small points , and after doing this course I can clearly see all the places I could still improve upon . Next time I am set up with such a task I would love to use visualization to convey my message in a more intriguing way to my audience .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge I am a digital product manager working for a B2B enterprise organisation in India . At my organisation we sell a lot of products ( both online and offline ) providing different benefits to schools . The product which I was heading was the first SaaS product of our organisation . The challenge that we were facing was that our user group was showing a lot of reluctance in product adoption due to which the sales for the product had been stagnant for around a year . There were a lot of complaints from the sales team that the small time players are eating away a good share of their market on the grounds of pricing . After speaking to the sales teams and trying to understand how they were pitching to the prospects I could understand that our audience were not able to see value our product offered them . After seeing a lot of failures , the sales team had their shoulders down , which if not checked would result in further decrease in sales . Selection I chose storytelling as a tool because , I was addressing my target audience ( sales team ) during a sales kick off conference and during such meetings a lot of numbers are thrown at the participants with almost no 2 way interaction . I wanted my audience to feel connected to the case I was about to make to them . Application I began the story pretending to be a person looking to set up a new school but with minimal idea of managing a business . This person is seeking advice from people on how he should go about setting up the operations side . As the story began , I kept asking the audience ( the sales team ) for what are the steps needed to step up an operationally efficient world class school . As and when a problem came up , I made a note of the problem on a board . All along the story I kept taking note of the time and monetary estimation of all the problems mentioned on the board . Need the end of the story , I began showing my audience how our product could help them achieve the same goals in much lesser time and save money at the same time . When I summed up the monetary benefits and the number of days our product could save for the client , there was a pin drop silence in the room for about a minute . The amount a client had invested in setting up our system for an year could be easily recovered in the first two months itself . I too did n’t say a word for a minute to let the information sink in . Then I quickly concluded my talk in a minute . To my surprise , I was greeted with a standing ovation of the type which only a CEO or the MDs get . Approach and insights After the response I got from my pitch , I am very sure of two things . If you have to appeal to anyone or atleast come in their notice , the most important thing to put yourself in their place from where the listener can relate himself to . Once you have the person ’s attention , the second important component is having a story which asks them a question and eventually the story itself answers the question . I have used storytelling as a tool before also , but there were a lot of intricacies left unaddressed which did n’t give the feeling of completion . With time I have learned to improve on all these small points , and after doing this course I can clearly see all the places I could still improve upon . Next time I am set up with such a task I would love to use visualization to convey my message in a more intriguing way to my audience . ### Output:

14080

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

DESIGN THINKING REFLECTION 1 . Challenge : I work in a company , where most of the employees do not engage in the strategy and goals of the company . There are pdf files available to all about it , made by the leaders , and in anual results presentations the managers talk about it , applyied in their departament . But , in a recent employee research , we identify that the team is not feeling engaged and people do not understand how does this strategies applys in their daily activities . The challenge is to make employees feel engage in all levels , and more than that , make employees be driven by this strategies and goals in their daily jobs . 2 . Selection : Looking for engagement , I think the best is taking all levels of employees and even other stakeholders togheter in the design thinking process to identify best ways of working this theme . Because of that , we chose to do a workshop with mind mapping , exposing visually the data , using mind mapping in group activities ( findding patters and themes ) and them looking for insights and translating in design criterias . Mind mapping is an intuitive , criative and engaging process which helps to look for patterns and drive from the reality analisis to the new ideas . 3 . Application : Because of that we build a workshop where we expose visually all strategies concepts , the company goals , the employees research , and some data about our employees profiles . We invited the managers , the analysts , the specialists , and some outside guests , as some loyal customers ( which know more the company ) and some supliers . We made an exposure with the data and ask the participants to make a tour , observing and maken sticknotes . We explianed that we want to extract meaning from data . Then we divide the audience in groups , where they discuss the best sticknotes chosen by each one of them . After that we ask them to look for patterns and themes , to look for connections , and answer the question “ So what ? ” . 4 . Insight : At first , people were unsure about the unusual design thinking process , because in our company we are used to formal meetings for discussion . But after a while they were actually feeling confortable and were doing energic discussions about their point of views . At some groups , there was an insight that employees do not know how to apply strategy in their daily jobs and do not engage because they do not really understand the strategy and goals , and also because they do not know how the strategy was born , and why this is the strategy . There were some ideas about turning the strategy more visual or even doing a book with a story telling costumized for each employee profile , according to their background ( finance , marketing , human resources … ) . The tool itself make people engaged in the problem , which surprised me . Because I did not think they would engage so fast . I really believe that design thinking could help us in many problem solving . 5 . Approach : I think the mind mapping and workshop was a good idea to engage people , but next time I would think better about which stakeholders invite . It was good to listen to all levels and profiles , but for example , the costumers were outsider stakeholders who could bring different perspectives , but the suppliers could not contribute so much because they did not know the company so well ( which is an other challenge case ) . The good thing was that we could approach diferente perspectives and understand better the questions and the problem , which could lead us to a next phase where we could create best answers and ideas .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: DESIGN THINKING REFLECTION 1 . Challenge : I work in a company , where most of the employees do not engage in the strategy and goals of the company . There are pdf files available to all about it , made by the leaders , and in anual results presentations the managers talk about it , applyied in their departament . But , in a recent employee research , we identify that the team is not feeling engaged and people do not understand how does this strategies applys in their daily activities . The challenge is to make employees feel engage in all levels , and more than that , make employees be driven by this strategies and goals in their daily jobs . 2 . Selection : Looking for engagement , I think the best is taking all levels of employees and even other stakeholders togheter in the design thinking process to identify best ways of working this theme . Because of that , we chose to do a workshop with mind mapping , exposing visually the data , using mind mapping in group activities ( findding patters and themes ) and them looking for insights and translating in design criterias . Mind mapping is an intuitive , criative and engaging process which helps to look for patterns and drive from the reality analisis to the new ideas . 3 . Application : Because of that we build a workshop where we expose visually all strategies concepts , the company goals , the employees research , and some data about our employees profiles . We invited the managers , the analysts , the specialists , and some outside guests , as some loyal customers ( which know more the company ) and some supliers . We made an exposure with the data and ask the participants to make a tour , observing and maken sticknotes . We explianed that we want to extract meaning from data . Then we divide the audience in groups , where they discuss the best sticknotes chosen by each one of them . After that we ask them to look for patterns and themes , to look for connections , and answer the question “ So what ? ” . 4 . Insight : At first , people were unsure about the unusual design thinking process , because in our company we are used to formal meetings for discussion . But after a while they were actually feeling confortable and were doing energic discussions about their point of views . At some groups , there was an insight that employees do not know how to apply strategy in their daily jobs and do not engage because they do not really understand the strategy and goals , and also because they do not know how the strategy was born , and why this is the strategy . There were some ideas about turning the strategy more visual or even doing a book with a story telling costumized for each employee profile , according to their background ( finance , marketing , human resources … ) . The tool itself make people engaged in the problem , which surprised me . Because I did not think they would engage so fast . I really believe that design thinking could help us in many problem solving . 5 . Approach : I think the mind mapping and workshop was a good idea to engage people , but next time I would think better about which stakeholders invite . It was good to listen to all levels and profiles , but for example , the costumers were outsider stakeholders who could bring different perspectives , but the suppliers could not contribute so much because they did not know the company so well ( which is an other challenge case ) . The good thing was that we could approach diferente perspectives and understand better the questions and the problem , which could lead us to a next phase where we could create best answers and ideas . ### Output:

19840

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge My challenge was to consider alternative work and career options - it 's only natural to wonder what else is out there from time to time . The challenge was also to determine what approaches one could take , and do so in a relatively low risk and cost effective manner . Mid - career changes can sometimes be risky because of the time and expense needed to execute and because the outcome can be difficult to foresee ( for example , will I like being a lawyer ) . By nature a pivot does not often does not lend itself easily to quickly exploring and comparing different avenues . A career change is often a kind of wicked problem ... there may be several options and one may not know that a decision taken is good ( or bad ! ) until it is ‘ too late ’ . Selection The tool selected to address the challenge was the Learning Launch Tool . It was selected because as the Video described , this approach advocated the use of relatively quick and cheap tests and experiments . Options could be drawn up and evaluated - after trying one option - if not appealing , move on to the next , and find out in a relatively short period of time . The hard part would be trying to find a medium that could serve as a testing vehicle . Application The insight and key that helped enable and drive this approach was the proliferation of courses offered online . The actual application of this technique would involve participating in various courses as desired . There are many different courses online that are relatively short and do n’t require the commitment of a full degree program and yet often still require the same degree of rigor as a graduate program . Taking individual courses gives one the ability to sample and try out different areas of potential interest . Some limitations to keep in mind are as follows . This technique would probably be less effective for evaluating major career changes ( e.g. switching from engineering to the arts ) . The very nature of such a change makes a reasonably quick assessment unlikely - certain skills require years to learn and master , for example painting or learning a language . Learning Launch would only be applied to assessing career pivots in which certain core skills can be transferred and used extensively ( e.g. programming and analytical skills in moving from web development to mobile programming ) . Also , this technique is best suited to courses that require a certain degree of rigor and work ( i.e. projects ) as opposed to more passive participation ( i.e. attending lectures ) Insight For this challenge , the key questions that had to be answered were 1 ) what are my interests , 2 ) what invigorates me , and 3 ) what tools are available to confirm this . The process of uncovering the answers required for me a combination of observation , self- awareness , and systematic thinking in order to help uncover the answers . Sometimes the answers are n't immediately apparent and an awareness of how you feel towards certain things and in certain situations is helpful and important . Prior to this exercise , the default option for evaluating a career change would perhaps have been to read a career handbook , consult a career counselor , and perhaps talk to colleagues . Adopting Design Thinking more actively provided feedback - in my case doing coursework is more engaging and either I can decide if I like this or not . Approach I would probably apply the same approach the next time . If I were starting out , perhaps visualization might be a complementary approach to use , to help clarify and document one 's thoughts . Visualization can also be used to help brainstorm new ideas and different avenues of exploration , or to share ideas with another person to solicit input and advice . This approach can be applied over a period of time , to document any thoughts or ideas that might arise - design thinking is after all a process , not a discrete event . For future challenges , perhaps additional approaches such as volunteering could be adopted - volunteering could be a worthwhile and productive way to try different things not limited to activities or work only available online .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge My challenge was to consider alternative work and career options - it 's only natural to wonder what else is out there from time to time . The challenge was also to determine what approaches one could take , and do so in a relatively low risk and cost effective manner . Mid - career changes can sometimes be risky because of the time and expense needed to execute and because the outcome can be difficult to foresee ( for example , will I like being a lawyer ) . By nature a pivot does not often does not lend itself easily to quickly exploring and comparing different avenues . A career change is often a kind of wicked problem ... there may be several options and one may not know that a decision taken is good ( or bad ! ) until it is ‘ too late ’ . Selection The tool selected to address the challenge was the Learning Launch Tool . It was selected because as the Video described , this approach advocated the use of relatively quick and cheap tests and experiments . Options could be drawn up and evaluated - after trying one option - if not appealing , move on to the next , and find out in a relatively short period of time . The hard part would be trying to find a medium that could serve as a testing vehicle . Application The insight and key that helped enable and drive this approach was the proliferation of courses offered online . The actual application of this technique would involve participating in various courses as desired . There are many different courses online that are relatively short and do n’t require the commitment of a full degree program and yet often still require the same degree of rigor as a graduate program . Taking individual courses gives one the ability to sample and try out different areas of potential interest . Some limitations to keep in mind are as follows . This technique would probably be less effective for evaluating major career changes ( e.g. switching from engineering to the arts ) . The very nature of such a change makes a reasonably quick assessment unlikely - certain skills require years to learn and master , for example painting or learning a language . Learning Launch would only be applied to assessing career pivots in which certain core skills can be transferred and used extensively ( e.g. programming and analytical skills in moving from web development to mobile programming ) . Also , this technique is best suited to courses that require a certain degree of rigor and work ( i.e. projects ) as opposed to more passive participation ( i.e. attending lectures ) Insight For this challenge , the key questions that had to be answered were 1 ) what are my interests , 2 ) what invigorates me , and 3 ) what tools are available to confirm this . The process of uncovering the answers required for me a combination of observation , self- awareness , and systematic thinking in order to help uncover the answers . Sometimes the answers are n't immediately apparent and an awareness of how you feel towards certain things and in certain situations is helpful and important . Prior to this exercise , the default option for evaluating a career change would perhaps have been to read a career handbook , consult a career counselor , and perhaps talk to colleagues . Adopting Design Thinking more actively provided feedback - in my case doing coursework is more engaging and either I can decide if I like this or not . Approach I would probably apply the same approach the next time . If I were starting out , perhaps visualization might be a complementary approach to use , to help clarify and document one 's thoughts . Visualization can also be used to help brainstorm new ideas and different avenues of exploration , or to share ideas with another person to solicit input and advice . This approach can be applied over a period of time , to document any thoughts or ideas that might arise - design thinking is after all a process , not a discrete event . For future challenges , perhaps additional approaches such as volunteering could be adopted - volunteering could be a worthwhile and productive way to try different things not limited to activities or work only available online . ### Output:

9698

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

TOOL : MIND MAPS CHALLENGE AND SELECTION A mind map is a tool for the brain that captures the thinking that goes on inside our head . Mind mapping helps us to think , collect knowledge , remember and create ideas . Mostly people forget things taught in the traditional manner but remember better when there are visuals , pictures and colours involved . Research shows that people who use colour and images in their imagination , when they are learning , are better in remembering than those who do n’t . So , in order to successfully face the challenge of capturing the ideas , I recommend the use of mind maps . APPLICATION The students were asked to make groups of 4 members and were given the choice to select any topic on which they would like to make a mind map . They selected variety of topics like types of addiction , types of media , various travel essentials etc . After designing the mind maps , they were asked some simple questions related to what they drew in order to check the thought behind each key word . Also , their answers revealed how effectively their brain retained information stored in the form of pictures and visuals . INSIGHT AND APPROACH Visualize the problem • Create ideas quickly • Create holistic picture of the problem Above mentioned are the uses of mind maps which certainly are a great help in capturing the ideas . The three simple steps to solve any problem are as follows : Step 1 : Write down the main idea / problem at the centre of the page . Step 2 : Write down major sub - topics related to the main idea / problem branched off from it . Step 3 : Add details to your sub - topics . The third step can be repeated as many times as required . Just by following these we can improve productivity , ignite creativity , make complex things easier and improve retention . Hence , in my opinion a mind map is a very important and powerful tool required to encourage design thinking .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: TOOL : MIND MAPS CHALLENGE AND SELECTION A mind map is a tool for the brain that captures the thinking that goes on inside our head . Mind mapping helps us to think , collect knowledge , remember and create ideas . Mostly people forget things taught in the traditional manner but remember better when there are visuals , pictures and colours involved . Research shows that people who use colour and images in their imagination , when they are learning , are better in remembering than those who do n’t . So , in order to successfully face the challenge of capturing the ideas , I recommend the use of mind maps . APPLICATION The students were asked to make groups of 4 members and were given the choice to select any topic on which they would like to make a mind map . They selected variety of topics like types of addiction , types of media , various travel essentials etc . After designing the mind maps , they were asked some simple questions related to what they drew in order to check the thought behind each key word . Also , their answers revealed how effectively their brain retained information stored in the form of pictures and visuals . INSIGHT AND APPROACH Visualize the problem • Create ideas quickly • Create holistic picture of the problem Above mentioned are the uses of mind maps which certainly are a great help in capturing the ideas . The three simple steps to solve any problem are as follows : Step 1 : Write down the main idea / problem at the centre of the page . Step 2 : Write down major sub - topics related to the main idea / problem branched off from it . Step 3 : Add details to your sub - topics . The third step can be repeated as many times as required . Just by following these we can improve productivity , ignite creativity , make complex things easier and improve retention . Hence , in my opinion a mind map is a very important and powerful tool required to encourage design thinking . ### Output:

14122

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Visualization Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Visualization Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be U.S. citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as Congress , GAO , labor unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . ### Output:

12260

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be Pakistani citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be Pakistani citizens , businesses , and non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work . ### Output:

21894

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I teach a robotics / engineering at a middle school . I want my students to explore how they can improve mechanical movements of the things they are building . They have built one very simple robot so far . They learned how to code the robot and wire the hardware but I was surprised by the lack of creative thinking around the mechanical movements they wanted to implement in the designs . I think that most of my students have not closely looked at how simple machines work . I want to help guide them on a quest that will push them to explore what they can do and at the same time can be used to model different types of movements for other students in the class and in the future . I hope these will be displayed on the wall where they will not be damaged . Selection : I will be looking into how visualization can help my student in this challenge . I think that this is something that I need to work on when I am starting a project with them , spending more time getting a clear idea of what is possible for them . Application : I already have the story that I want to go with this . We will have graded and looked at the first robot project that they have created . We will share each project and the class and list what we liked about each on the board . ( I will guide this to be mostly mechanically driven ) . I will then have other dollar store interesting toys that have mechanical movements . Students will then dissect and diagram the toys as they take them apart and see how they work . After we have shared and discussed . The challenge will given in very broad terms to them framed in the question “ How could we have a display or model that would help see interesting and unique mechanical movements so that we can make better robots ? ” From here I will have technical drawing tools on the tables and large pieces of paper so that they can draw and get ideas on their paper(s ) gently encouraging them to use the drawing tools to make better drawings . During this time I will be playing a youtube playlist of simple mechanical devices that they can look at if they get stuck and to help them think of how things work . I will then give them my idea for having a wall mounting model and see if we can scale down their ideas to sizes that can be tested in our maker space on the 3D printers or laser cutter . Insight : I found that my students came up with very unique ideas and every student had ideas that were far beyond what the original robots that they had made were . They have started prototyping and I see natural engagement in the project since it has a connection for them and community aspect of making things better for the class in the future . I think that dissecting machines allowed for them to think more critically of how things work and how there is structure under many things that is complex yet attainable to them . They really attached to the idea of dissecting since the first robot project that they did was a robotic animal . It seemed an appropriate next step to understanding things . Approach : I think that next time I will spend even more time “ dissecting ” machines and try to give each student a device to take apart individually . I would also like to work on how to make technical drawings better . But there is only so much time that I get with them each day . I think that I will ask for a front top and side view for at least one step next time . I think that many can improve their spatial reasoning with this challenge which is directly related to the design of the mechanisms they make in the end .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I teach a robotics / engineering at a middle school . I want my students to explore how they can improve mechanical movements of the things they are building . They have built one very simple robot so far . They learned how to code the robot and wire the hardware but I was surprised by the lack of creative thinking around the mechanical movements they wanted to implement in the designs . I think that most of my students have not closely looked at how simple machines work . I want to help guide them on a quest that will push them to explore what they can do and at the same time can be used to model different types of movements for other students in the class and in the future . I hope these will be displayed on the wall where they will not be damaged . Selection : I will be looking into how visualization can help my student in this challenge . I think that this is something that I need to work on when I am starting a project with them , spending more time getting a clear idea of what is possible for them . Application : I already have the story that I want to go with this . We will have graded and looked at the first robot project that they have created . We will share each project and the class and list what we liked about each on the board . ( I will guide this to be mostly mechanically driven ) . I will then have other dollar store interesting toys that have mechanical movements . Students will then dissect and diagram the toys as they take them apart and see how they work . After we have shared and discussed . The challenge will given in very broad terms to them framed in the question “ How could we have a display or model that would help see interesting and unique mechanical movements so that we can make better robots ? ” From here I will have technical drawing tools on the tables and large pieces of paper so that they can draw and get ideas on their paper(s ) gently encouraging them to use the drawing tools to make better drawings . During this time I will be playing a youtube playlist of simple mechanical devices that they can look at if they get stuck and to help them think of how things work . I will then give them my idea for having a wall mounting model and see if we can scale down their ideas to sizes that can be tested in our maker space on the 3D printers or laser cutter . Insight : I found that my students came up with very unique ideas and every student had ideas that were far beyond what the original robots that they had made were . They have started prototyping and I see natural engagement in the project since it has a connection for them and community aspect of making things better for the class in the future . I think that dissecting machines allowed for them to think more critically of how things work and how there is structure under many things that is complex yet attainable to them . They really attached to the idea of dissecting since the first robot project that they did was a robotic animal . It seemed an appropriate next step to understanding things . Approach : I think that next time I will spend even more time “ dissecting ” machines and try to give each student a device to take apart individually . I would also like to work on how to make technical drawings better . But there is only so much time that I get with them each day . I think that I will ask for a front top and side view for at least one step next time . I think that many can improve their spatial reasoning with this challenge which is directly related to the design of the mechanisms they make in the end . ### Output:

12479

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge I ’m a member of the TC Consulting organization inside my company , and I ’m responsible for a team of Technical Consultants . Our Customers are Mobile Network Operators for which we act as the primary technical interface . Each Technical Consultant is assigned and responsible for a defined group of Customers . Each Customer is quite specific in terms of requests and processes , and our challenge is to be able to guarantee a good level of customer support even when the Technical Consultant is on holidays for periods longer than 1 week and a backup is needed . We have observed , in fact , that often the backup is not able to properly assist the Customer as he / she does not have all the elements needed to support ; the solution has always been to contact the employee that is on holidays to get the missing information , and this is the kind of situation that we want to avoid . The duration of the project is 6 weeks and it involves 4 Technical Consultants , 6 Customers and key stakeholders such as 3 Sales Managers . Selection It is supposed that the project team has already gone through preliminary design thinking activities and tools and that we have identified possible causes and solutions of the challenge we have ; at this point we want to test that our assumptions are correct and we are ready to use the learning launch tool . Such tool is used to do an experiment by which we can quickly and cheaply test our idea . Application Our first assumptions is that the difficulties faced by the backup employee are due to an inaccurate forecast of the type of requests and related priorities that he / she would receive from the Customer . The backup is usually informed and prepared to support about the ongoing activities , but not when unexpected requests are made . To prove our assumption , we put in place the following experiment : We involve each Customer , few days before the employee leaves , in order to have as much information as possible about the activities , their priorities and the type of requests that the backup will receive . We schedule half an hour meeting with each Customer , with the Technical Consultant in charge of the Customer and with his / her backup . Optionally the Sales Manager can participate . After the meeting , the backup is instructed in detail by his / her peer about the activities and requests discussed with the Customer . An additional advantage of this approach is that the Customer should be somehow forced to stick with the requests discussed during the meeting during the Technical Consultant absence . Our second assumption is that usually the backup is involved too late in the handover activities . This results in inaccurate transfer of knowledge and difficulty for the backup to get acquainted with the Customer activities in due time . To prove it , we want to involve the backup at least 1 week before the employee leaves for holidays . In practice , it means that the backup is put in the loop of all Customer emails and , as soon as he / she encounters a topic that is not clear , asks for details to his / her colleague . This is also a way to reassure the Customer that we are working to guarantee continuity in our support activities . Insight By applying such experiments we believe that our 2 assumptions above will be confirmed . We also expect that we wo n’t be able to eliminate all unexpected requests , but at least the Customers will be more tolerant if we wo n’t be able to answer as expected . In general , we expect an improvement in terms of Customer intimacy and mutual trust . Approach We believe that the Learning Launch tool is the appropriate one , as the team already went through other design thinking processes . The Learning Launch tool is easy to be applied and probably the best one , in this specific case , in order to have direct and quick Customer involvement . With this approach we can measure , day by day , the effectiveness of our idea .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge I ’m a member of the TC Consulting organization inside my company , and I ’m responsible for a team of Technical Consultants . Our Customers are Mobile Network Operators for which we act as the primary technical interface . Each Technical Consultant is assigned and responsible for a defined group of Customers . Each Customer is quite specific in terms of requests and processes , and our challenge is to be able to guarantee a good level of customer support even when the Technical Consultant is on holidays for periods longer than 1 week and a backup is needed . We have observed , in fact , that often the backup is not able to properly assist the Customer as he / she does not have all the elements needed to support ; the solution has always been to contact the employee that is on holidays to get the missing information , and this is the kind of situation that we want to avoid . The duration of the project is 6 weeks and it involves 4 Technical Consultants , 6 Customers and key stakeholders such as 3 Sales Managers . Selection It is supposed that the project team has already gone through preliminary design thinking activities and tools and that we have identified possible causes and solutions of the challenge we have ; at this point we want to test that our assumptions are correct and we are ready to use the learning launch tool . Such tool is used to do an experiment by which we can quickly and cheaply test our idea . Application Our first assumptions is that the difficulties faced by the backup employee are due to an inaccurate forecast of the type of requests and related priorities that he / she would receive from the Customer . The backup is usually informed and prepared to support about the ongoing activities , but not when unexpected requests are made . To prove our assumption , we put in place the following experiment : We involve each Customer , few days before the employee leaves , in order to have as much information as possible about the activities , their priorities and the type of requests that the backup will receive . We schedule half an hour meeting with each Customer , with the Technical Consultant in charge of the Customer and with his / her backup . Optionally the Sales Manager can participate . After the meeting , the backup is instructed in detail by his / her peer about the activities and requests discussed with the Customer . An additional advantage of this approach is that the Customer should be somehow forced to stick with the requests discussed during the meeting during the Technical Consultant absence . Our second assumption is that usually the backup is involved too late in the handover activities . This results in inaccurate transfer of knowledge and difficulty for the backup to get acquainted with the Customer activities in due time . To prove it , we want to involve the backup at least 1 week before the employee leaves for holidays . In practice , it means that the backup is put in the loop of all Customer emails and , as soon as he / she encounters a topic that is not clear , asks for details to his / her colleague . This is also a way to reassure the Customer that we are working to guarantee continuity in our support activities . Insight By applying such experiments we believe that our 2 assumptions above will be confirmed . We also expect that we wo n’t be able to eliminate all unexpected requests , but at least the Customers will be more tolerant if we wo n’t be able to answer as expected . In general , we expect an improvement in terms of Customer intimacy and mutual trust . Approach We believe that the Learning Launch tool is the appropriate one , as the team already went through other design thinking processes . The Learning Launch tool is easy to be applied and probably the best one , in this specific case , in order to have direct and quick Customer involvement . With this approach we can measure , day by day , the effectiveness of our idea . ### Output:

18887

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

REFLECTION - MIND MAPPING TOOL CHALLENGE : As a student studying interior designing , my challenge is to design a pen stand for the product designing subject . challenge was to find a effective way to design a product keeping in mind a list of criteria are given out by a user which included aims like coming up with the concept which explained the design and helps derive inspiration from a unique element eventually describing the user ’s personality and trying to fit all of that in a product . This design process has many stages that requires a wide perspective on variety of ideas to achieve the desirable product design . The main focus was to make the design process more creative with a variety of options to choose from and inspirations to refer . SELECTION : After going through various design thinking tools and activities , I decided to go ahead with the mind mapping tool . Mind Map tool is a trigger method for brain , creating more space for creativity , sharing knowledge and innovation . They increase the probability of producing innovative ideas . Innovation is about originality and the leaning edge . They ensure our brain to guide ideas which normally lie in obscurity on the edge of your thinking . mind mapping Is an effective way to attain clarity and answers . It helped me to view the problem as a positive challenge . The sole purpose of designing this product was to make it more versatile and user friendly . For the concept development stage , mind mapping gives you control over all information relating to the problem . It gives you a secure and stable framework to give you a clearer picture on designing the pen stand for a wide user group . APPLICATION : I started Mind Map by setting the main idea , then Choose a reviving central image that represents the theme or topic I was addressing . From the central idea diffused every idea that came into my mind on that topic , splitting them into key ideas , or main brain branches . From the ideas , add sub ideas . I let the ideas flow as fast as possible . Finally , I had to search for the solution , decision , or realisation which was your original creative goal . This mostly involves doing more work on the Mind Map tool – making connections between branches and maybe adding more sub - branches . I had to focus on main points for the pen stand I was working on . First , for more aesthetic look I was jotting down the tones I can work on then shape of the product . Later I worked on to get more versatility on the same product too . I also tried online mind mapping tools for more efficiency and exploring purpose . After creating several maps , I was able to deliver the necessities . I ’m happy I used mind map tool after all . INSIGHT : Mind map tool is an amazing tool which can be used by anyone for any problem - solving matters . Mind mapping is used to envision and categorise ideas to look for insights that give key design criteria . I was way behind and with under - developed ideas before using mind map tool but after using , the result was fascinating , and I do n’t think I can stop myself from doing it from now on its also very interesting . Most interesting fact was It makes Complex issues Easier to Understand .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: REFLECTION - MIND MAPPING TOOL CHALLENGE : As a student studying interior designing , my challenge is to design a pen stand for the product designing subject . challenge was to find a effective way to design a product keeping in mind a list of criteria are given out by a user which included aims like coming up with the concept which explained the design and helps derive inspiration from a unique element eventually describing the user ’s personality and trying to fit all of that in a product . This design process has many stages that requires a wide perspective on variety of ideas to achieve the desirable product design . The main focus was to make the design process more creative with a variety of options to choose from and inspirations to refer . SELECTION : After going through various design thinking tools and activities , I decided to go ahead with the mind mapping tool . Mind Map tool is a trigger method for brain , creating more space for creativity , sharing knowledge and innovation . They increase the probability of producing innovative ideas . Innovation is about originality and the leaning edge . They ensure our brain to guide ideas which normally lie in obscurity on the edge of your thinking . mind mapping Is an effective way to attain clarity and answers . It helped me to view the problem as a positive challenge . The sole purpose of designing this product was to make it more versatile and user friendly . For the concept development stage , mind mapping gives you control over all information relating to the problem . It gives you a secure and stable framework to give you a clearer picture on designing the pen stand for a wide user group . APPLICATION : I started Mind Map by setting the main idea , then Choose a reviving central image that represents the theme or topic I was addressing . From the central idea diffused every idea that came into my mind on that topic , splitting them into key ideas , or main brain branches . From the ideas , add sub ideas . I let the ideas flow as fast as possible . Finally , I had to search for the solution , decision , or realisation which was your original creative goal . This mostly involves doing more work on the Mind Map tool – making connections between branches and maybe adding more sub - branches . I had to focus on main points for the pen stand I was working on . First , for more aesthetic look I was jotting down the tones I can work on then shape of the product . Later I worked on to get more versatility on the same product too . I also tried online mind mapping tools for more efficiency and exploring purpose . After creating several maps , I was able to deliver the necessities . I ’m happy I used mind map tool after all . INSIGHT : Mind map tool is an amazing tool which can be used by anyone for any problem - solving matters . Mind mapping is used to envision and categorise ideas to look for insights that give key design criteria . I was way behind and with under - developed ideas before using mind map tool but after using , the result was fascinating , and I do n’t think I can stop myself from doing it from now on its also very interesting . Most interesting fact was It makes Complex issues Easier to Understand . ### Output:

19467

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : Challenges were common in any sector or any industry as of that in this also we are facing some challenges in our product . As this is a new development , we may not have some proper customers as other companies . These may take some time as compared to other companies but once the race is on we will be getting profits . Selection : Selection procedure also plays an important role in our product development . Design thinking is major part in the selection . We have to be careful while selection and in our product selection process in based on recognition and customer satisfaction only . Application : As we are introducing a new product and this is a unique there are no other application - based products for this . Insight : We all know that operation management and deep thinking can overcome our challenges and we are sure that our product will not be flop in future markets . Many of us think only few people buy this product but here in future only few people will not buy this product . Approach : Our approach may be low in developing stage to the customers but on and on the customers , satisfaction will increase our approach towards more customers . We will visualize everything and we will release in correct time based on the industrial developmemt .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : Challenges were common in any sector or any industry as of that in this also we are facing some challenges in our product . As this is a new development , we may not have some proper customers as other companies . These may take some time as compared to other companies but once the race is on we will be getting profits . Selection : Selection procedure also plays an important role in our product development . Design thinking is major part in the selection . We have to be careful while selection and in our product selection process in based on recognition and customer satisfaction only . Application : As we are introducing a new product and this is a unique there are no other application - based products for this . Insight : We all know that operation management and deep thinking can overcome our challenges and we are sure that our product will not be flop in future markets . Many of us think only few people buy this product but here in future only few people will not buy this product . Approach : Our approach may be low in developing stage to the customers but on and on the customers , satisfaction will increase our approach towards more customers . We will visualize everything and we will release in correct time based on the industrial developmemt . ### Output:

10048

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I ’m a 23 years old economics student who cares for two elderly parents . My parents suffer from several diseases that really needs some physical effort and exercises in order to stay on the safe side . The problem of our problem is that , my parents and as I recognized almost all elderly people , are unmotivated to do just anything about it . They have raised seven children who grew up got married have kids and a very busy life . Now they feel like they are left behind nothing more to do in life and just indirectly waiting to die . So I decided to do something about it , and so I got my level 5 personal trainer certificate that has been lying in my drawer for a year now till I started learning about design thinking . Selection : The learning launch tool as I have learnt is the tool of experimenting and testing a hypothesis in order to know whether the idea I have is good or bad . So I had a problem , an idea , and a real sample to experiment it on which was my parents . Application : To begin with , I have tried the traditional way before ; learned personal training and tried a workout out with my mom , but instead she preferred having coffee with her elderly sister , smoke her cigarettes while talking about the TV show they are watching together . So , I started by inviting her sister to our P.T. sessions , but they got bored and started making excuses to bail on me just after our third session . So , I decided to add a spice of competition by inviting our neighbor who my mom hates for no reason and two of my friend ’s grandmothers . By that I was aiming to benefit more people , adding some competition so that they would feel motivated . Moreover , I used my judgmental siblings as a multi- functional / skeptical team . While I was discussing my next week plan with my team , my sister suggested that since now they are several people , why do n’t I charge them with a nominal amount of money , because you know , when people pay for something they will automatically think that it is more valuable than if it was free . During the first session , I have noticed a spark of competition where my mom and my aunt were trying to correct some exercises for the new members . During the second session , I shared Netflix accounts with the members where I added a TV show to MY LIST and suggested they start watching it before our next session . During the third session , AND YES they have made it to the third session and they all have started watching and are enjoying the series , because when I brought up the subject they all started a conversation that ended with my mom spoiling the whole show . I wanted them to watch the same series , because I wanted to use it as an ice breaker to end up with them actually talking about mutual things and to feel socially involved in something . Because I believed that at their age they all are facing the same challenges ; being unmotivated , weak , helpless ... Insight : I have learned that the problem is not that the elderly is unmotivated . The question is why are they unmotivated . So they feel left behind because after a lifetime of work and sacrifice , now they feel like nobody need them . Moreover , we put same situation people to work out together so that , first , they realize that they are not alone . Second , they feel engaged and involved in something new . And third , they get socially active again . I see it as , creating some kind of support group who not only share similar problems but also are part of something beneficial and effective . Approach : Now that I have learned that there ’s a difference between solving a problem and creating a cause that ignites people and unite people . Next time I would use storytelling as my tool to convince my audience that the current state is more dangerous than any other possibility out there . I have my reflection ; I know my audience , where they come from , and what they need . I can present a compelling story , by asking the right questions to create suspense , and then reducing it by answering the questions .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I ’m a 23 years old economics student who cares for two elderly parents . My parents suffer from several diseases that really needs some physical effort and exercises in order to stay on the safe side . The problem of our problem is that , my parents and as I recognized almost all elderly people , are unmotivated to do just anything about it . They have raised seven children who grew up got married have kids and a very busy life . Now they feel like they are left behind nothing more to do in life and just indirectly waiting to die . So I decided to do something about it , and so I got my level 5 personal trainer certificate that has been lying in my drawer for a year now till I started learning about design thinking . Selection : The learning launch tool as I have learnt is the tool of experimenting and testing a hypothesis in order to know whether the idea I have is good or bad . So I had a problem , an idea , and a real sample to experiment it on which was my parents . Application : To begin with , I have tried the traditional way before ; learned personal training and tried a workout out with my mom , but instead she preferred having coffee with her elderly sister , smoke her cigarettes while talking about the TV show they are watching together . So , I started by inviting her sister to our P.T. sessions , but they got bored and started making excuses to bail on me just after our third session . So , I decided to add a spice of competition by inviting our neighbor who my mom hates for no reason and two of my friend ’s grandmothers . By that I was aiming to benefit more people , adding some competition so that they would feel motivated . Moreover , I used my judgmental siblings as a multi- functional / skeptical team . While I was discussing my next week plan with my team , my sister suggested that since now they are several people , why do n’t I charge them with a nominal amount of money , because you know , when people pay for something they will automatically think that it is more valuable than if it was free . During the first session , I have noticed a spark of competition where my mom and my aunt were trying to correct some exercises for the new members . During the second session , I shared Netflix accounts with the members where I added a TV show to MY LIST and suggested they start watching it before our next session . During the third session , AND YES they have made it to the third session and they all have started watching and are enjoying the series , because when I brought up the subject they all started a conversation that ended with my mom spoiling the whole show . I wanted them to watch the same series , because I wanted to use it as an ice breaker to end up with them actually talking about mutual things and to feel socially involved in something . Because I believed that at their age they all are facing the same challenges ; being unmotivated , weak , helpless ... Insight : I have learned that the problem is not that the elderly is unmotivated . The question is why are they unmotivated . So they feel left behind because after a lifetime of work and sacrifice , now they feel like nobody need them . Moreover , we put same situation people to work out together so that , first , they realize that they are not alone . Second , they feel engaged and involved in something new . And third , they get socially active again . I see it as , creating some kind of support group who not only share similar problems but also are part of something beneficial and effective . Approach : Now that I have learned that there ’s a difference between solving a problem and creating a cause that ignites people and unite people . Next time I would use storytelling as my tool to convince my audience that the current state is more dangerous than any other possibility out there . I have my reflection ; I know my audience , where they come from , and what they need . I can present a compelling story , by asking the right questions to create suspense , and then reducing it by answering the questions . ### Output:

18184

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – ​Visualization Challenge and selection I am a project leader in a software company . We work with clients that bring us some needs , and we create a solution for them . We created what our clients tell us to do without questioning whether the solution will really fit their needs . This approach impacts the clients ’ satisfaction at the end of the project . We had several dissatisfied customers , even if we deliver the software as they asked . So , I realized that the problem is not in the production , but it is in the idea conception . We received a new project to design a website to help mothers buy baby and kids clothes . In the first meeting , we proposed our client apply an ethnographic to help understand the real problem . We aim to create a visualization of the process of the clothes purchase of the mothers . The client is a little skeptical , but after we explained the possible benefits , he accepted . So , we started our project by doing a Journey Mapping with mothers . The main idea was to discover which are the primary needs of these mothers in this process . Besides just analyze the process , we tried to understand their fears and the emotions in the process . Application We selected 20 mothers from 22 years old up to 33 years old with newborn children up to 3 years old . We follow these mothers in the entire process of searching and buying clothes . We go along with each mother individually , from the shopping mall entrance , choosing the right store , looking at the entire cloth catalog , finding the clothes that fit in their kids , and , finally , finalizing the buy . We also accompanied how they organized the clothes and what they did with the clothes that no longer fit . Finally , we also asked these mothers to maintain a photo diary with each clothes the kids used . They take pictures and created an album of them . With these data , we created flows of each mother ’s process to describe how they did her process . We also used the album to see if the kids used the clothes recently bought . Insight We discover a whole new world ! The first thing is that the mothers have two types of purchases that we classified as an emotional purchase and a daily purchase . The emotional purchase is that clothes that generate a good feeling in it . The mothers loved to search for a lovely piece of cloth for their kids and feel the material . This is a moment of the mother with her kid . We do not think to change that . But the daily purchase is fastly , and there is not an emotion in it . We found out that the daily purchase is the purchase which fills the bigger part of the clothes necessity . Also , this daily purchase is very stressful for the mothers . We also discover that the process of deal with clothes that do not fit anymore is complicated . Some mothers passed these clothes to other mothers , but most do not have someone to transfer them . Therefore , the mothers maintain these clothes , creating messy and difficult management . Another insight was that the clothes of daily purchase are the clothes with more utilizations ! We saw that in the pictures from the album . Approach I think that the first experiment was excellent and deliver to our client a lot of important insights . The next time , we need to found how to do this in a less invasive way . We take a lot of time for these mothers , and this was stressful for both sides . The album is a good idea for maintaining a diary easily . The mothers prefer that then write which clothes are used . Our client saw the visualizations created in this process and changed the entire application to meet these needs better .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – ​Visualization Challenge and selection I am a project leader in a software company . We work with clients that bring us some needs , and we create a solution for them . We created what our clients tell us to do without questioning whether the solution will really fit their needs . This approach impacts the clients ’ satisfaction at the end of the project . We had several dissatisfied customers , even if we deliver the software as they asked . So , I realized that the problem is not in the production , but it is in the idea conception . We received a new project to design a website to help mothers buy baby and kids clothes . In the first meeting , we proposed our client apply an ethnographic to help understand the real problem . We aim to create a visualization of the process of the clothes purchase of the mothers . The client is a little skeptical , but after we explained the possible benefits , he accepted . So , we started our project by doing a Journey Mapping with mothers . The main idea was to discover which are the primary needs of these mothers in this process . Besides just analyze the process , we tried to understand their fears and the emotions in the process . Application We selected 20 mothers from 22 years old up to 33 years old with newborn children up to 3 years old . We follow these mothers in the entire process of searching and buying clothes . We go along with each mother individually , from the shopping mall entrance , choosing the right store , looking at the entire cloth catalog , finding the clothes that fit in their kids , and , finally , finalizing the buy . We also accompanied how they organized the clothes and what they did with the clothes that no longer fit . Finally , we also asked these mothers to maintain a photo diary with each clothes the kids used . They take pictures and created an album of them . With these data , we created flows of each mother ’s process to describe how they did her process . We also used the album to see if the kids used the clothes recently bought . Insight We discover a whole new world ! The first thing is that the mothers have two types of purchases that we classified as an emotional purchase and a daily purchase . The emotional purchase is that clothes that generate a good feeling in it . The mothers loved to search for a lovely piece of cloth for their kids and feel the material . This is a moment of the mother with her kid . We do not think to change that . But the daily purchase is fastly , and there is not an emotion in it . We found out that the daily purchase is the purchase which fills the bigger part of the clothes necessity . Also , this daily purchase is very stressful for the mothers . We also discover that the process of deal with clothes that do not fit anymore is complicated . Some mothers passed these clothes to other mothers , but most do not have someone to transfer them . Therefore , the mothers maintain these clothes , creating messy and difficult management . Another insight was that the clothes of daily purchase are the clothes with more utilizations ! We saw that in the pictures from the album . Approach I think that the first experiment was excellent and deliver to our client a lot of important insights . The next time , we need to found how to do this in a less invasive way . We take a lot of time for these mothers , and this was stressful for both sides . The album is a good idea for maintaining a diary easily . The mothers prefer that then write which clothes are used . Our client saw the visualizations created in this process and changed the entire application to meet these needs better . ### Output:

14962

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection -Storytelling tool Challenge & Selection One of the main challenges for our organization is to gain visibility on the social media platforms , which would translate into improving the online presence of the company . Nowadays it is essential to enrich the social media campaigns , but this process needs to be designed according to the company ’s needs in order to keep up with the latest trends . At the same time , for a company in the consulting business area , it is important to focus on potential clients , partners and even employees . In addition , the process should include adequate measures and engage the whole marketing team . For this reason , LinkedIn social platform was chosen as the online space for storytelling which helps the organization to get insight of the users , while building empathy and nonetheless , market awareness . The main personas to represent and attract the target must create and tell the company ’s stories that reflect their user journeys and problem solving . On LinkedIn storytelling is a real side of the socializing and networking , two of the main criteria for gaining online visibility . The goal can be reached through storytelling tools as they are very inclusive , transparent and bring added value . Application Since the company is involved in numerous projects offering consulting in the renewable energy sector , there are true stories applied that changed the way other companies do business . Their purpose is to connect the viewer with the company through the topic of interest , bringing up an emotional and relevant subject . The storyline examples come after the successful implementation of sustainable opportunities for companies that aim to switch from CO2 emissions to green options such as photovoltaic panels , wind energy , geothermal heat , and green hydrogen . The personas must embellish each story in a relatively short and concise post , together with a visual representation of the project . Our marketing and PR team chose the most experienced project managers to offer an insight about sustainability in management operations . Applying this tool is essential for the viewer , while the company can gain a positive reputation and many other goals can be reached around the online environment . Telling relevant stories as part their design thinking helps the company to be more visible as a green energy promoter and taking into account todays ’ trends , could bring more value overall . Insight The first visual stories posts were not as popular since the company was a beginner on the social media platform , but using the tool helped to increase the visibility fast . It was also important to involve the whole team , not only the marketing departments because every online contribution matter and brings networking , so more readers to the story . Another vital decision was to include visuals with each story as we know that people ’s ability to focus is limited considering the dynamics and the range of distractions available . Each story needs an attractive title and a hook for the reader . The personas are also a key factor and their ability to connect with each user , to exchange ideas and build trust . Before applying the storytelling tool our social media posts would reach around 30 people and have around 4 likes , which is considered an extremely low visibility and online presence . After involving storytelling the company posts reach on average to 170 people and receive nearly 22 likes and the trends are increasing . Approach For the future we plan to involve more visuals to support the story we tell and factsheets because the viewers could remember better the main ideas we want to transmit . It is essential to use a variety of tools since the online environment is developing at an enormous speed . A visualization tool could help the company gain even more visibility and digital presence . Overall the storytelling tool had a great impact and helped our company reach the social media presence goals .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection -Storytelling tool Challenge & Selection One of the main challenges for our organization is to gain visibility on the social media platforms , which would translate into improving the online presence of the company . Nowadays it is essential to enrich the social media campaigns , but this process needs to be designed according to the company ’s needs in order to keep up with the latest trends . At the same time , for a company in the consulting business area , it is important to focus on potential clients , partners and even employees . In addition , the process should include adequate measures and engage the whole marketing team . For this reason , LinkedIn social platform was chosen as the online space for storytelling which helps the organization to get insight of the users , while building empathy and nonetheless , market awareness . The main personas to represent and attract the target must create and tell the company ’s stories that reflect their user journeys and problem solving . On LinkedIn storytelling is a real side of the socializing and networking , two of the main criteria for gaining online visibility . The goal can be reached through storytelling tools as they are very inclusive , transparent and bring added value . Application Since the company is involved in numerous projects offering consulting in the renewable energy sector , there are true stories applied that changed the way other companies do business . Their purpose is to connect the viewer with the company through the topic of interest , bringing up an emotional and relevant subject . The storyline examples come after the successful implementation of sustainable opportunities for companies that aim to switch from CO2 emissions to green options such as photovoltaic panels , wind energy , geothermal heat , and green hydrogen . The personas must embellish each story in a relatively short and concise post , together with a visual representation of the project . Our marketing and PR team chose the most experienced project managers to offer an insight about sustainability in management operations . Applying this tool is essential for the viewer , while the company can gain a positive reputation and many other goals can be reached around the online environment . Telling relevant stories as part their design thinking helps the company to be more visible as a green energy promoter and taking into account todays ’ trends , could bring more value overall . Insight The first visual stories posts were not as popular since the company was a beginner on the social media platform , but using the tool helped to increase the visibility fast . It was also important to involve the whole team , not only the marketing departments because every online contribution matter and brings networking , so more readers to the story . Another vital decision was to include visuals with each story as we know that people ’s ability to focus is limited considering the dynamics and the range of distractions available . Each story needs an attractive title and a hook for the reader . The personas are also a key factor and their ability to connect with each user , to exchange ideas and build trust . Before applying the storytelling tool our social media posts would reach around 30 people and have around 4 likes , which is considered an extremely low visibility and online presence . After involving storytelling the company posts reach on average to 170 people and receive nearly 22 likes and the trends are increasing . Approach For the future we plan to involve more visuals to support the story we tell and factsheets because the viewers could remember better the main ideas we want to transmit . It is essential to use a variety of tools since the online environment is developing at an enormous speed . A visualization tool could help the company gain even more visibility and digital presence . Overall the storytelling tool had a great impact and helped our company reach the social media presence goals . ### Output:

20014

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge & Selection Storytelling is an innovative tool that helps depict real life problems in a much more understandable way . India has a huge population : Young and Old , and economically self reliant & disadvantaged people , job and jobless . Many of these people deal with depression and fatigue everyday , they need to be empowered and motivated , so they continue to work with satisfaction . During this , COVID pandemic , I spend a lot of time “ opening people up ” and finding ways to inspire them to improve their circumstances . When I interact with these people , we share stories and life experiences . Often they 're not lonely and have a family behind them . Yet , increasing unemloyment & economy slowdown often leads to loss of job , reduced salaries or extra workload . I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives . These people belonging to lower economic classes of the society often fail to understand the technical terms , but often relate to the Stories of others . Application I would like to grab the opportunity to share my experience of story telling . While discussing about a new project in the organisation , I was trying to explain to panel the benefits of taking a more user friendly approach , making technology more accesible and adjusting to the current pandemic situation and valuing it as an opportunity . I was also explaining how sometimes handling a tense situation wisely could bring good profits , even if it seems extreme or out of the ordinary . I told a story about when on a Sunday evening my maid ’s son dropped by our house , complaining and crying how he had lost his job amidst the pandemic . He was devastated , he was under tremendous strees and uncertanity . as to how will he support his family financially . The iPad on the sofa besides , made me recollect the story of Steve Jobs . I told him how Steve Jobs wEas fired from his very own company , and how he paved his own way back to the company . I advised the Young man to work hard on his skills , a ray of hope was then visibe on his face . Insight & Approach Win a No Win situation by rewritting the rules . He enrolled for a online computer class , and worked hard to complete the certification .This worked really well . He really needed individual attention for that brief time , and he ended up with that and a true support . He was no longer worried about his job , or his family .Aweek back , when I met him in the grocery store , he no longer wore those dirty factory clothes . Waving his hand , with a huge smile the guy in the shiny corporate outfit said , “ Got a job as Salesman , twice the salary ! ” So I told this story to the panel , and I think it had a big impact on people there . The suggestions were considered and will be undergoing testing soon . Sometimes a little story can do a lot of good . The course has helped me realise an entirely new outlook towards problems in day to day life !

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge & Selection Storytelling is an innovative tool that helps depict real life problems in a much more understandable way . India has a huge population : Young and Old , and economically self reliant & disadvantaged people , job and jobless . Many of these people deal with depression and fatigue everyday , they need to be empowered and motivated , so they continue to work with satisfaction . During this , COVID pandemic , I spend a lot of time “ opening people up ” and finding ways to inspire them to improve their circumstances . When I interact with these people , we share stories and life experiences . Often they 're not lonely and have a family behind them . Yet , increasing unemloyment & economy slowdown often leads to loss of job , reduced salaries or extra workload . I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives . These people belonging to lower economic classes of the society often fail to understand the technical terms , but often relate to the Stories of others . Application I would like to grab the opportunity to share my experience of story telling . While discussing about a new project in the organisation , I was trying to explain to panel the benefits of taking a more user friendly approach , making technology more accesible and adjusting to the current pandemic situation and valuing it as an opportunity . I was also explaining how sometimes handling a tense situation wisely could bring good profits , even if it seems extreme or out of the ordinary . I told a story about when on a Sunday evening my maid ’s son dropped by our house , complaining and crying how he had lost his job amidst the pandemic . He was devastated , he was under tremendous strees and uncertanity . as to how will he support his family financially . The iPad on the sofa besides , made me recollect the story of Steve Jobs . I told him how Steve Jobs wEas fired from his very own company , and how he paved his own way back to the company . I advised the Young man to work hard on his skills , a ray of hope was then visibe on his face . Insight & Approach Win a No Win situation by rewritting the rules . He enrolled for a online computer class , and worked hard to complete the certification .This worked really well . He really needed individual attention for that brief time , and he ended up with that and a true support . He was no longer worried about his job , or his family .Aweek back , when I met him in the grocery store , he no longer wore those dirty factory clothes . Waving his hand , with a huge smile the guy in the shiny corporate outfit said , “ Got a job as Salesman , twice the salary ! ” So I told this story to the panel , and I think it had a big impact on people there . The suggestions were considered and will be undergoing testing soon . Sometimes a little story can do a lot of good . The course has helped me realise an entirely new outlook towards problems in day to day life ! ### Output:

10232

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge I work with a team of software developers as a Scrum Master representing the digital project management office . My challenge is to improve the documentation we have in the digital business which helps to track timelines and delivery for the business . The work we do involves incremental and iterative development of software product features . As a digital business we do not have a funnel where we receive all new ideas and requests . They come in often times via email and it is easy to lose track of those ideas via that medium . This always results in stakeholders sending escalation emails to us which in turn affects the team ’s image . We will focus on trying to see how to track requests in a way that affords control and response to the concerned stakeholders . Selection Due to the emerging needs of the digital project management office , our team believes that the learning launch tool will help us fail forward while we continuously improve to get the way that works best to receive and handle these requests that comes into the digital business . Application In the first learning launch , we focused on identifying the practical pain points my enumerating them for the past 4 months , we wanted to know how to handle different peculiar situation . We taught to look out for the first 2 pain points and brainstorm what effective thing we can do in the shortest possible time that will give us a result that eases a pain point . We had an exhaustive list of over 24 pain points . We prioritized based on the need for the business at the time , we always got an email requesting for update on a particular request so we decided to create an online concept brief form through which we can get direct documentation on the work that was requested for . The second pain point we sought to address was too many requests coming into our development pipeline , it seemed like every one in the organization had an idea to win our competition and generate more revenue , we also saw that have the online concept brief form will help us do that too . Insight By applying the learning launch tool , our team discovered a drastic reduction in the number of requests that we received because the online concept brief form is quite thorough . It also requires that you attach a business case and put up your epic on Microsoft azure devOps . We observed that people who took their time to fill the online concept brief were people who had carefully researched about the idea , they had also done some high - level revenue projection and how viable the idea was at the time . We stopped having people harass us or send escalation mails to us . Secondly , we now had a single location where all the online concept brief forms filled were saved and we could put a comment column to populate the status update of each request . Moving forward we will communicate this to all our stakeholders to enforce this new process for effectiveness . Approach Considering that our team has already gone through the story telling tool which says a lot about the connection of how the pain points impact our work much more than listing them out . However , since we do n’t have to necessarily get anyone ’s approval to implement the process and tell a story to , we decided to get on with it using the learning launch tool . The second launch we will have will take into cognisance the insights we gained from this first launch of creating an online concept brief .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge I work with a team of software developers as a Scrum Master representing the digital project management office . My challenge is to improve the documentation we have in the digital business which helps to track timelines and delivery for the business . The work we do involves incremental and iterative development of software product features . As a digital business we do not have a funnel where we receive all new ideas and requests . They come in often times via email and it is easy to lose track of those ideas via that medium . This always results in stakeholders sending escalation emails to us which in turn affects the team ’s image . We will focus on trying to see how to track requests in a way that affords control and response to the concerned stakeholders . Selection Due to the emerging needs of the digital project management office , our team believes that the learning launch tool will help us fail forward while we continuously improve to get the way that works best to receive and handle these requests that comes into the digital business . Application In the first learning launch , we focused on identifying the practical pain points my enumerating them for the past 4 months , we wanted to know how to handle different peculiar situation . We taught to look out for the first 2 pain points and brainstorm what effective thing we can do in the shortest possible time that will give us a result that eases a pain point . We had an exhaustive list of over 24 pain points . We prioritized based on the need for the business at the time , we always got an email requesting for update on a particular request so we decided to create an online concept brief form through which we can get direct documentation on the work that was requested for . The second pain point we sought to address was too many requests coming into our development pipeline , it seemed like every one in the organization had an idea to win our competition and generate more revenue , we also saw that have the online concept brief form will help us do that too . Insight By applying the learning launch tool , our team discovered a drastic reduction in the number of requests that we received because the online concept brief form is quite thorough . It also requires that you attach a business case and put up your epic on Microsoft azure devOps . We observed that people who took their time to fill the online concept brief were people who had carefully researched about the idea , they had also done some high - level revenue projection and how viable the idea was at the time . We stopped having people harass us or send escalation mails to us . Secondly , we now had a single location where all the online concept brief forms filled were saved and we could put a comment column to populate the status update of each request . Moving forward we will communicate this to all our stakeholders to enforce this new process for effectiveness . Approach Considering that our team has already gone through the story telling tool which says a lot about the connection of how the pain points impact our work much more than listing them out . However , since we do n’t have to necessarily get anyone ’s approval to implement the process and tell a story to , we decided to get on with it using the learning launch tool . The second launch we will have will take into cognisance the insights we gained from this first launch of creating an online concept brief . ### Output:

22163

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping Challenge I am a member of my organization ’s Customer Insights group , a relatively small group of six people within a much larger Marketing Department of about 200 people . The purpose of our group is to provide our internal clients with actionable customer insights , based on a variety of both qualitative and quantitative research methods . However , we face many challenges within the Department , including a lack of resources , little power and influence , poor communication between groups , and misalignment on project priorities . Selection Our Customer Insights group has already spent significant time on defining the current state , including interviews / ethnographic research and projective state / creative output exercises with our key stakeholders across the Department . We also have quantitative data based on internal satisfaction surveys that we ’ve analyzed . We believe we have collected enough data and are ready to progress on to identifying patterns and insights . Therefore , we decided to try the Mind Mapping tool . Application For our Mind Mapping session , knowing that we had to align our Department to my group ’s current reality , we purposely invited our group ’s key stakeholders from each internal group that we support . We had representation from all groups within the Department , including Digital , Loyalty , Customer Experience , Product , Brand , Advertising , and Market Strategy , along with our group . In total , we had cross - functional representation and a group of about 20 people assembled , ready to share their input . We started the session by first creating an “ art gallery ” of all existing data we had collected , and asked everyone to individually browse . We provided multi - colored sticky notes and asked them to pull out ideas from the data on our group ’s current state and challenges . Next , we broke the group into 4 groups of 5 people each , and asked that they work together and cluster their thoughts on a large white board . There were many commonalities between the groups , and the key clusters revolved around 1 ) Lack of understanding within the Department about the value Customer Insights adds ; 2 ) Lack of people resources ; while the Department has grown over time the Customer Insights group has not kept pace ; 3 ) Poor awareness / socialization of successful projects we ’ve completed ; 4 ) Silos and lack of communication in the Department cause research inefficiencies in terms of time and budget ; 5 ) Often Customer Insights is n’t involved early enough in the process , resulting in decreased quality of research . The most challenging part of our Mind Mapping session was definitely the next step , which is looking for connections and themes between and among clusters . The key stakeholders in the room had a difficult time grasping the concept at first but eventually got the hang of it . What helped move this along was having them ask the question , “ So what ? ” for each cluster . What are the implications of that particular challenge to the Customer Insights ’ team ? Having the clusters displayed visually on a white board certainly helped as well . Insight We were able to develop several new insights as a result of our Mind Mapping session – centering on the topics of education , communication , and socialization . First , the Customer Insights team currently does not do a good job of educating our internal clients on the process of conducting quantitative and qualitative research ( contributing to poor knowledge about the value we add , and when to involve our team ) . Second , the Customer Insights team does not currently share project results across the Department ( contributing to lack of visibility , power , and influence ) . Third , the Customer Insights team does not currently get involved in clients ’ ongoing strategy ( contributing to late involvement in projects , and lack of proactiveness ) . Approach The Mind Mapping session was very productive , and we uncovered insights that we would n’t have on our own if we had n’t involved our internal clients . If we were to conduct another session , I would definitely invite Department Leadership along with our key stakeholders , to better align across the Department . As a next step , we will move on to the “ What If ” stage of brainstorming on the insights developed during our Mind Mapping session .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping Challenge I am a member of my organization ’s Customer Insights group , a relatively small group of six people within a much larger Marketing Department of about 200 people . The purpose of our group is to provide our internal clients with actionable customer insights , based on a variety of both qualitative and quantitative research methods . However , we face many challenges within the Department , including a lack of resources , little power and influence , poor communication between groups , and misalignment on project priorities . Selection Our Customer Insights group has already spent significant time on defining the current state , including interviews / ethnographic research and projective state / creative output exercises with our key stakeholders across the Department . We also have quantitative data based on internal satisfaction surveys that we ’ve analyzed . We believe we have collected enough data and are ready to progress on to identifying patterns and insights . Therefore , we decided to try the Mind Mapping tool . Application For our Mind Mapping session , knowing that we had to align our Department to my group ’s current reality , we purposely invited our group ’s key stakeholders from each internal group that we support . We had representation from all groups within the Department , including Digital , Loyalty , Customer Experience , Product , Brand , Advertising , and Market Strategy , along with our group . In total , we had cross - functional representation and a group of about 20 people assembled , ready to share their input . We started the session by first creating an “ art gallery ” of all existing data we had collected , and asked everyone to individually browse . We provided multi - colored sticky notes and asked them to pull out ideas from the data on our group ’s current state and challenges . Next , we broke the group into 4 groups of 5 people each , and asked that they work together and cluster their thoughts on a large white board . There were many commonalities between the groups , and the key clusters revolved around 1 ) Lack of understanding within the Department about the value Customer Insights adds ; 2 ) Lack of people resources ; while the Department has grown over time the Customer Insights group has not kept pace ; 3 ) Poor awareness / socialization of successful projects we ’ve completed ; 4 ) Silos and lack of communication in the Department cause research inefficiencies in terms of time and budget ; 5 ) Often Customer Insights is n’t involved early enough in the process , resulting in decreased quality of research . The most challenging part of our Mind Mapping session was definitely the next step , which is looking for connections and themes between and among clusters . The key stakeholders in the room had a difficult time grasping the concept at first but eventually got the hang of it . What helped move this along was having them ask the question , “ So what ? ” for each cluster . What are the implications of that particular challenge to the Customer Insights ’ team ? Having the clusters displayed visually on a white board certainly helped as well . Insight We were able to develop several new insights as a result of our Mind Mapping session – centering on the topics of education , communication , and socialization . First , the Customer Insights team currently does not do a good job of educating our internal clients on the process of conducting quantitative and qualitative research ( contributing to poor knowledge about the value we add , and when to involve our team ) . Second , the Customer Insights team does not currently share project results across the Department ( contributing to lack of visibility , power , and influence ) . Third , the Customer Insights team does not currently get involved in clients ’ ongoing strategy ( contributing to late involvement in projects , and lack of proactiveness ) . Approach The Mind Mapping session was very productive , and we uncovered insights that we would n’t have on our own if we had n’t involved our internal clients . If we were to conduct another session , I would definitely invite Department Leadership along with our key stakeholders , to better align across the Department . As a next step , we will move on to the “ What If ” stage of brainstorming on the insights developed during our Mind Mapping session . ### Output:

17058

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge I was leading a team that was working on a project on marketing research where the team had to understand the image of the client ’s brand and provide recommendations for improvements . The management decision problem provided by the client put a lot of demand on resources which were not plenty at the time . The team largely comprised of student volunteers who were generally busy with the academic workload . The expected outcome of the project was planning and execution of disguised marketing research that allows for efficient data collection to gather authentic responses from the target group . Hence the challenge before me was to define the research problem for the client including all the variables . But this challenge extended to motivating the team members and get creative ideas from them . Selection After analyzing all the scope of the issues and the possible repercussions , storytelling tool was selected . Storytelling tool is uniquely positioned to address the need for optimizing the data sharing among the team member for raising the engagement level . This aspect was especially important for me as someone who held the leadership position . In this case , I could understand the potential of the storytelling tool to empower me to affect the productivity both in terms of the quality and quantity of the work done by other team members . I could also sense the potential of the tool to help the other team members in connecting the dots in the research process . This appreciation of their role in the project was expected to stimulate their creativity . Application The scope of the project seemed too big at the initial stages when the client provided the first draft of the management problem . Coupled that with the resource constraint , the team had a big challenge to overcome . The crucial task that I had as the team leader was to ensure that each team member understands the entire research process to avoid any inefficiencies . This understanding can also help in increasing the engagement level of the team members . Hence , we employed the storytelling tool by creating a narrative for the research process and the plan for execution . Even the process of creating disguised marketing research plan heavily involved creating a relatable context and active efforts to connect all the elements of the research design . The storytelling tool also helped us explain the rationale behind all the activities that the team members undertook as part of the project . The final research design was product of improvements that were made after running small test runs of various versions . These efforts to run small tests like pilots allowed for improving the research design by eliminating the identified flaws in the design . Insight & Approach The team members during the project execution were found to have come up with numerous creative solutions to the issues that they faced during the research process . By understanding the role of each small task in the entire journey , the importance of each activity was clear to the team members which allowed them to stay motivated and come up with creative ideas whenever they faced any obstacle . The tool was also effective in creating a common ground for the team and aligning the motivations of the entire team to work towards a common goal . The same effect was likely to be achieved by visualization tool . Visualization , like storytelling would have been helpful in creating a single holistic image of the research process that could have driven the project execution with greater motivation among the team members , more creative solutions and higher productivity .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge I was leading a team that was working on a project on marketing research where the team had to understand the image of the client ’s brand and provide recommendations for improvements . The management decision problem provided by the client put a lot of demand on resources which were not plenty at the time . The team largely comprised of student volunteers who were generally busy with the academic workload . The expected outcome of the project was planning and execution of disguised marketing research that allows for efficient data collection to gather authentic responses from the target group . Hence the challenge before me was to define the research problem for the client including all the variables . But this challenge extended to motivating the team members and get creative ideas from them . Selection After analyzing all the scope of the issues and the possible repercussions , storytelling tool was selected . Storytelling tool is uniquely positioned to address the need for optimizing the data sharing among the team member for raising the engagement level . This aspect was especially important for me as someone who held the leadership position . In this case , I could understand the potential of the storytelling tool to empower me to affect the productivity both in terms of the quality and quantity of the work done by other team members . I could also sense the potential of the tool to help the other team members in connecting the dots in the research process . This appreciation of their role in the project was expected to stimulate their creativity . Application The scope of the project seemed too big at the initial stages when the client provided the first draft of the management problem . Coupled that with the resource constraint , the team had a big challenge to overcome . The crucial task that I had as the team leader was to ensure that each team member understands the entire research process to avoid any inefficiencies . This understanding can also help in increasing the engagement level of the team members . Hence , we employed the storytelling tool by creating a narrative for the research process and the plan for execution . Even the process of creating disguised marketing research plan heavily involved creating a relatable context and active efforts to connect all the elements of the research design . The storytelling tool also helped us explain the rationale behind all the activities that the team members undertook as part of the project . The final research design was product of improvements that were made after running small test runs of various versions . These efforts to run small tests like pilots allowed for improving the research design by eliminating the identified flaws in the design . Insight & Approach The team members during the project execution were found to have come up with numerous creative solutions to the issues that they faced during the research process . By understanding the role of each small task in the entire journey , the importance of each activity was clear to the team members which allowed them to stay motivated and come up with creative ideas whenever they faced any obstacle . The tool was also effective in creating a common ground for the team and aligning the motivations of the entire team to work towards a common goal . The same effect was likely to be achieved by visualization tool . Visualization , like storytelling would have been helpful in creating a single holistic image of the research process that could have driven the project execution with greater motivation among the team members , more creative solutions and higher productivity . ### Output:

15350

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge To start the innovation process , it is necessary to clearly identify the problem to be addressed . For this purpose , select the shared visualization tool , which allows the team to have a global global vision of the problem . The objective of this practice was to generate solutions for the tourism sector in the Department of Antioquia in Colombia , which has been seriously affected by the COVID-19 pandemic , especially the area known as La Paz , which comprises 6 Municipalities from the East Antioquia , where a large part of its economy is based on ecotourism . For the development of the activity , the acceleration tool known as Speedboat was used , where the teams identify the problems and some possible solutions , filling in spaces called Winds in favor : Where the key factors are found to provide a solution , and the winds against : those obstacles that make the problem bigger or prevent quick solutions from being generated . In clearer words , the scope , limits , points in favor , points against and opportunities that can be created from a base problem that has been identified previously are identified . Application As I previously mentioned the tool used was Speed ​Boat , to detect problems that customers might have with a product . It consists to draw a boat and working groups are asked to draw anchors representing everything they consider may be causing negative effects , and criticism of " how fast the boat would go " if the anchors are released . For the specific case of the tourism problem in the East of Antioquia , training and familiarization of the problem was carried out first of all through the talk of one of the managers involved in tourism management in the area , who explained which was the desired scope with the ideas that could be raised to solve the problem , in addition to emphasizing the type of people or stakeholders to whom these ideas were intended to be directed , in this case , the solution proposed by each innovation team should be focused on meeting the needs of entrepreneurs in the tourism sector at the region and to provide a satisfactory experience to their clients , adopting strategies focused on complying biosafety protocols that prevent the spread of the SARSCOV-2 virus . but which in turn allows economic reactivation of tourism in the region . The first step was the creation of the innovation groups . Twelve groups of between 4 to 8 people were created who had previously registered to solve the challenge . Familiarization with the problem was made through a talk via Zoom by the organizers of the event and the tourist manager of the region , to tell the details of the activity , its objectives and the description of the base problem and the challange which must be resolved by the groups . Subsequently , each group was given a canvas with the Speed ​Boat and a short explanation was made on how they should fill out the form . After half an hour , the groups shared their ideas and showed how they had filled the canvas . Insights and Approach With the activity carried out , with several innovation groups , the importance of addressing the problem from other perspectives was identified in order to have innovative solutions . Having a broad knowledge of the problem , understanding what the challenge to be solved is , allows us to clarify the panorama to draw conclusions with value . Using the Speed ​Boat methodology , the groups identified most quickly the shortcomings , opportunities and resources that they had to establish for solutions or ideas . If this activity is complemented with others such as canvases for identifying insights and some other methodologies associated with jobs to be done , , it allows to have a global vision of the problem and more quickly generate innovative ideas . For the correct development of the activity , it is necessary to have , first , a suitable space , where the teams can interact , second provide necessary tools , in this case the information and the profile of those involved are a priority . At the end of the activity , the established objectives were achieved , which was the understanding of the problem and the generation of at least 3 or 5 impact ideas for each innovation team .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge To start the innovation process , it is necessary to clearly identify the problem to be addressed . For this purpose , select the shared visualization tool , which allows the team to have a global global vision of the problem . The objective of this practice was to generate solutions for the tourism sector in the Department of Antioquia in Colombia , which has been seriously affected by the COVID-19 pandemic , especially the area known as La Paz , which comprises 6 Municipalities from the East Antioquia , where a large part of its economy is based on ecotourism . For the development of the activity , the acceleration tool known as Speedboat was used , where the teams identify the problems and some possible solutions , filling in spaces called Winds in favor : Where the key factors are found to provide a solution , and the winds against : those obstacles that make the problem bigger or prevent quick solutions from being generated . In clearer words , the scope , limits , points in favor , points against and opportunities that can be created from a base problem that has been identified previously are identified . Application As I previously mentioned the tool used was Speed ​Boat , to detect problems that customers might have with a product . It consists to draw a boat and working groups are asked to draw anchors representing everything they consider may be causing negative effects , and criticism of " how fast the boat would go " if the anchors are released . For the specific case of the tourism problem in the East of Antioquia , training and familiarization of the problem was carried out first of all through the talk of one of the managers involved in tourism management in the area , who explained which was the desired scope with the ideas that could be raised to solve the problem , in addition to emphasizing the type of people or stakeholders to whom these ideas were intended to be directed , in this case , the solution proposed by each innovation team should be focused on meeting the needs of entrepreneurs in the tourism sector at the region and to provide a satisfactory experience to their clients , adopting strategies focused on complying biosafety protocols that prevent the spread of the SARSCOV-2 virus . but which in turn allows economic reactivation of tourism in the region . The first step was the creation of the innovation groups . Twelve groups of between 4 to 8 people were created who had previously registered to solve the challenge . Familiarization with the problem was made through a talk via Zoom by the organizers of the event and the tourist manager of the region , to tell the details of the activity , its objectives and the description of the base problem and the challange which must be resolved by the groups . Subsequently , each group was given a canvas with the Speed ​Boat and a short explanation was made on how they should fill out the form . After half an hour , the groups shared their ideas and showed how they had filled the canvas . Insights and Approach With the activity carried out , with several innovation groups , the importance of addressing the problem from other perspectives was identified in order to have innovative solutions . Having a broad knowledge of the problem , understanding what the challenge to be solved is , allows us to clarify the panorama to draw conclusions with value . Using the Speed ​Boat methodology , the groups identified most quickly the shortcomings , opportunities and resources that they had to establish for solutions or ideas . If this activity is complemented with others such as canvases for identifying insights and some other methodologies associated with jobs to be done , , it allows to have a global vision of the problem and more quickly generate innovative ideas . For the correct development of the activity , it is necessary to have , first , a suitable space , where the teams can interact , second provide necessary tools , in this case the information and the profile of those involved are a priority . At the end of the activity , the established objectives were achieved , which was the understanding of the problem and the generation of at least 3 or 5 impact ideas for each innovation team . ### Output:

17165

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge and selection I have been a marketing manager for a large seafood company in Brazil for the last 10 years , and our primary goal is to increase the fish consumption in the country , which is above the OMS recommendation , especially among the poor population . Our most effective way of communicating the health benefits of the fish consumption is storytelling , showing and inspiring them by sharing other people ’s stories that everyone can cook and prepare meals for a healthier life . We also invite them to collaborate with their stories and recipes and , besides from retelling them to all of our consumers , we learn from them and use them to develop new strategies on how to better communicate products and marketing campaigns . Application We have used storytelling in our latest TV commercial . Instead of filming our products and some random smiling people , we have told the story of a young lady who could not believe how fish could be not only not expensive but also easy to make , and delicious - until told otherwise by her neighbour . Insight and Approach We are still airing the campaign , but the results we could collect so far were very encouraging . Many people telling us how they could relate to the story , how funny it was to see the lady ’s journey , and how much they are eager to try her recipe . We are already thinking about how we can use that learning for our next marketing campaign . One of our ideas is to tell more stories and have a story contest .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge and selection I have been a marketing manager for a large seafood company in Brazil for the last 10 years , and our primary goal is to increase the fish consumption in the country , which is above the OMS recommendation , especially among the poor population . Our most effective way of communicating the health benefits of the fish consumption is storytelling , showing and inspiring them by sharing other people ’s stories that everyone can cook and prepare meals for a healthier life . We also invite them to collaborate with their stories and recipes and , besides from retelling them to all of our consumers , we learn from them and use them to develop new strategies on how to better communicate products and marketing campaigns . Application We have used storytelling in our latest TV commercial . Instead of filming our products and some random smiling people , we have told the story of a young lady who could not believe how fish could be not only not expensive but also easy to make , and delicious - until told otherwise by her neighbour . Insight and Approach We are still airing the campaign , but the results we could collect so far were very encouraging . Many people telling us how they could relate to the story , how funny it was to see the lady ’s journey , and how much they are eager to try her recipe . We are already thinking about how we can use that learning for our next marketing campaign . One of our ideas is to tell more stories and have a story contest . ### Output:

17502

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & selection I am a software architect , so my job includes designing solutions and presenting them to stakeholders . Presentation can be really difficult part of the job , because the job ’s outcome describes hypothetical software components which are non - tangible and can hardly be mapped to any well - recognized real- world abstractions . Visualization is a great tool here , because it helps to shape thoughts into visible images and removes some tension of using technology - specific language . It also allows clearly drawing boundaries of solution scope and then selecting appropriate level of detailing inside of selected scope . Application Recently one of my development teams decided to review an architecture of its application . At the starting point , the application was fairly monolithic . It included terribly intertwined ML - modules and business logic components . We decided to make a move towards microservice approach . This decision produced long discussions about target architecture . Every team member had their own approach to decompose the system into modules . Evidently , each approach led to unique outcome . I think that establishing common understanding of microservices ’ boundaries is one of the most difficult communication problems in software industry . In order to produce clear common vision and predictable outcome my team and I drew a set of diagrams to visualize system ’s behavior . I used principles of domain - driven design as a canvas . Firstly , we drew flow of business events through the system . It helped to understand which functions we needed to implement to process these events . Then we depicted bounded contexts and their nested aggregates , so we could see interrelationships between them . Insight Process of visualization encouraged an active discussion between team members . Many of them proposed valuable ideas , and these ideas could be well - understood by others thanks to visual representation . When we had diagrams on hand , the team obtained clear understanding which microservices we need , what will they do and how will they interact with each other . It allowed us to make infrastructural decisions , split works between developers and build a plan of iterations . Approach Visualization shows to be a great tool in many areas due to its impact on presentation ’s visibility and simplicity . It allows finding common language among people with various backgrounds . I personally heavily rely on visualization in my work and encourage team members to use it .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & selection I am a software architect , so my job includes designing solutions and presenting them to stakeholders . Presentation can be really difficult part of the job , because the job ’s outcome describes hypothetical software components which are non - tangible and can hardly be mapped to any well - recognized real- world abstractions . Visualization is a great tool here , because it helps to shape thoughts into visible images and removes some tension of using technology - specific language . It also allows clearly drawing boundaries of solution scope and then selecting appropriate level of detailing inside of selected scope . Application Recently one of my development teams decided to review an architecture of its application . At the starting point , the application was fairly monolithic . It included terribly intertwined ML - modules and business logic components . We decided to make a move towards microservice approach . This decision produced long discussions about target architecture . Every team member had their own approach to decompose the system into modules . Evidently , each approach led to unique outcome . I think that establishing common understanding of microservices ’ boundaries is one of the most difficult communication problems in software industry . In order to produce clear common vision and predictable outcome my team and I drew a set of diagrams to visualize system ’s behavior . I used principles of domain - driven design as a canvas . Firstly , we drew flow of business events through the system . It helped to understand which functions we needed to implement to process these events . Then we depicted bounded contexts and their nested aggregates , so we could see interrelationships between them . Insight Process of visualization encouraged an active discussion between team members . Many of them proposed valuable ideas , and these ideas could be well - understood by others thanks to visual representation . When we had diagrams on hand , the team obtained clear understanding which microservices we need , what will they do and how will they interact with each other . It allowed us to make infrastructural decisions , split works between developers and build a plan of iterations . Approach Visualization shows to be a great tool in many areas due to its impact on presentation ’s visibility and simplicity . It allows finding common language among people with various backgrounds . I personally heavily rely on visualization in my work and encourage team members to use it . ### Output:

22302

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Selection and Challenge : ( Storytelling ) Storytelling is n’t just about stating the facts and the findings to people . It is about taking people on a compelling journey with the goal of turning them into highly invested individuals . Storytelling immerses these individuals in the environment you have created using the various facts , findings , characters , and elements you have researched and gathered , and pushes their imagination to enhance rational thought . It is through this immersion that innovative perspectives begin to awaken . I ’ve been a business and management consultant for 5 years and one of the ever - present challenges that I always seem to encounter is how to get highly technical , highly analytical individuals to effectively pitch their product / solutions / projects , and not let it devolve into an enumeration of cold statistics , tables and diagrams that do not translate the benefit of their intended innovation well . This is evident with my past experience as a consultant and business pitch trainer for my country ’s Department of Science and Technology . Coaching these highly competent scientists to pitch their business ideas to potential investors , donors , and partners often gets tedious because they lose the interest of their audience by drowning them in cold data , statistics and diagrams , and minutes of jargon . I ’ve seen many of them step out of those pitching rooms frustrated to not receive the grants they need to further explore their innovative possibilities , wondering why these “ people with power and money ” ca n’t see the potential benefits that their solutions have to offer . Storytelling was my choice because I believe that it is deeply entrenched in all the aspects of the Design Thinking process . For a Design Thinking session to work effectively from start to finish , one must have the mindset of a storyteller , and must also develop along the way the necessary skills to be a good one . Storytellers may operate with some structure . But those structures are not too rigid that it prevents room for the uncertain , the unpredictable . Application : One particular session with a scientist stood out for me . After a failed pitch , one scientist whose solution focused on an innovative technology to autism care for children could not understand how the pool of investors for that day did not see the benefits she was explaining . I spent a couple of minutes with her outside as we were both smoking , listening to her talk about improved biometrics numbers and results on patients , how certain functions would help both parents and doctors take better care of the kids compared to existing solutions in the market , and that it would come out much more affordable to all concerned . After I had allowed her to let the emotions out , I asked her , “ What is it that you really want to say to these guys about your technology ? Give to me in one sentence . Do n’t tell me facts and functions . Tell me something real . Tell ” She thought about it for a few minutes , and finally told me , partly joking , “ This technology stands in between your kids and the fate of being lost in autism hell . ” We both laughed a bit . Then I told her that the reason no one could get on board her pitch was because she did n’t take them down a journey where they could truly appreciate all the benefits she was saying . “ You just bored them with facts , and technical mumbo - jumbo that probably flew over their heads . You may think that it is just about a well - structured idea with the appropriate amount of evidence . You gave them that , and it failed . It failed because they did n’t connect the concept to a human experience . They did n’t ‘ feel ’ you . Take them down an imaginative experience where they can really feel the emotions surrounding all the benefits you ’re talking about . ” Insights and Approach For someone who espouses mastery of storytelling and has helped certain people get better at it , my life as a consultant is also prone to the pitfalls of fixating on the analytical paradigm , just as much as the scientists and technical professionals I ’ve dealt with . With all the frameworks and structured tools put out by other experts to use and prescribe to our clients , we too end up tripping over our own legs when we take an unknown path along with some of our stakeholders . We lose ourselves in the data and the method and forget to move back to the growth mindset essential for innovative thinking . An effective consultant is an effective storyteller bridging the perspectives and ideas of many groups with varied experiences . All of them fraught with emotions that we all too often disregard in the analyses . Effective stories require the combined magic of both logical thought and emotional color in order to inspire people ’s involvement with how the journey goes . I came to realize that this was the key item I had not properly inculcated to my mentees ( and was also personally forgetting when I ’d lose myself in the data and diagrams ) , and that was why they were stumbling to connect . The story told would be the glue holding all the stakeholders together , and the bridge allowing them to cross each other ’s worlds and effectively comprehend the message .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Selection and Challenge : ( Storytelling ) Storytelling is n’t just about stating the facts and the findings to people . It is about taking people on a compelling journey with the goal of turning them into highly invested individuals . Storytelling immerses these individuals in the environment you have created using the various facts , findings , characters , and elements you have researched and gathered , and pushes their imagination to enhance rational thought . It is through this immersion that innovative perspectives begin to awaken . I ’ve been a business and management consultant for 5 years and one of the ever - present challenges that I always seem to encounter is how to get highly technical , highly analytical individuals to effectively pitch their product / solutions / projects , and not let it devolve into an enumeration of cold statistics , tables and diagrams that do not translate the benefit of their intended innovation well . This is evident with my past experience as a consultant and business pitch trainer for my country ’s Department of Science and Technology . Coaching these highly competent scientists to pitch their business ideas to potential investors , donors , and partners often gets tedious because they lose the interest of their audience by drowning them in cold data , statistics and diagrams , and minutes of jargon . I ’ve seen many of them step out of those pitching rooms frustrated to not receive the grants they need to further explore their innovative possibilities , wondering why these “ people with power and money ” ca n’t see the potential benefits that their solutions have to offer . Storytelling was my choice because I believe that it is deeply entrenched in all the aspects of the Design Thinking process . For a Design Thinking session to work effectively from start to finish , one must have the mindset of a storyteller , and must also develop along the way the necessary skills to be a good one . Storytellers may operate with some structure . But those structures are not too rigid that it prevents room for the uncertain , the unpredictable . Application : One particular session with a scientist stood out for me . After a failed pitch , one scientist whose solution focused on an innovative technology to autism care for children could not understand how the pool of investors for that day did not see the benefits she was explaining . I spent a couple of minutes with her outside as we were both smoking , listening to her talk about improved biometrics numbers and results on patients , how certain functions would help both parents and doctors take better care of the kids compared to existing solutions in the market , and that it would come out much more affordable to all concerned . After I had allowed her to let the emotions out , I asked her , “ What is it that you really want to say to these guys about your technology ? Give to me in one sentence . Do n’t tell me facts and functions . Tell me something real . Tell ” She thought about it for a few minutes , and finally told me , partly joking , “ This technology stands in between your kids and the fate of being lost in autism hell . ” We both laughed a bit . Then I told her that the reason no one could get on board her pitch was because she did n’t take them down a journey where they could truly appreciate all the benefits she was saying . “ You just bored them with facts , and technical mumbo - jumbo that probably flew over their heads . You may think that it is just about a well - structured idea with the appropriate amount of evidence . You gave them that , and it failed . It failed because they did n’t connect the concept to a human experience . They did n’t ‘ feel ’ you . Take them down an imaginative experience where they can really feel the emotions surrounding all the benefits you ’re talking about . ” Insights and Approach For someone who espouses mastery of storytelling and has helped certain people get better at it , my life as a consultant is also prone to the pitfalls of fixating on the analytical paradigm , just as much as the scientists and technical professionals I ’ve dealt with . With all the frameworks and structured tools put out by other experts to use and prescribe to our clients , we too end up tripping over our own legs when we take an unknown path along with some of our stakeholders . We lose ourselves in the data and the method and forget to move back to the growth mindset essential for innovative thinking . An effective consultant is an effective storyteller bridging the perspectives and ideas of many groups with varied experiences . All of them fraught with emotions that we all too often disregard in the analyses . Effective stories require the combined magic of both logical thought and emotional color in order to inspire people ’s involvement with how the journey goes . I came to realize that this was the key item I had not properly inculcated to my mentees ( and was also personally forgetting when I ’d lose myself in the data and diagrams ) , and that was why they were stumbling to connect . The story told would be the glue holding all the stakeholders together , and the bridge allowing them to cross each other ’s worlds and effectively comprehend the message . ### Output:

21309

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection on Visualization Tool By Bappa Singh . Challenge & Selection In this globally connected space of creative practitioners and design students , while working on a large team with varied mindset , it becomes important to bring everybody onboard with the broad goal that needs to be achieved . In one of my recent projects , I got the opportunity to work with a global team of designers . We were a team including students from India , US and Singapore . While our common interest for accessible product design helped us to agree collectively on some baseline outcomes that we had to achieve , but it was also important for us to know each other and have clarity about everyone ’s hopes , expectations , positionality , skills etc . Although I think of myself as a good team person who has several experience working on a group projects , working with a global team had never happened to me . I wanted to be mindful of how to approach the conversation starter , get acquainted with each other and build a positive team spirit . Visualisation tool is one of the most dynamic tool that allows different voices to be heard in various forms like sketching , making connections through lines and graph , mapping thoughts , imaging etc . Through the course I also learnt how visualisation tool can also be applied at different stages of the project depending on time and requirement . Since it is simple and easy to use , we collectively found some of visualisation tools that I wanted us to try out to see how it could help in a global and inter - cultural team throughout the project . Application Since we were bunch of people from different countries , it was important for us to know the positionality , interests and cultural background of each other . We started with some activities like sketching idea of team - work , sketching idea of success , mapping positionality , sharing picture of their workspace . This acted as ice - breaker activities to initiate conversations to know about each other and come closer in terms of a team . We also ideated individual avatar that was a fun and engaging activity to do . Only in the few hours , we learnt quite a few interesting aspects of each other 's lives and culture . I felt that during the pandemic , such activities helped us empathise with circumstances of one another before we delved into the formal project . Our team was working on finding new user - centric and inclusive products for kitchen . In the following steps of research , we used visualisation tool to find hidden pattern , generate qualitative and quantitative data insights . During our online interview with the sample user set , we extensively used photograph and video method for journalling ‘ day in a life ’ . We also shared single page toolkit to thoroughly add their regular routine . Using this visualisation tool helped us understand closely about the lives of the user because it was more convenient for the users to photographs of thing things interact with rather than trying to recall everything and narrate it to us on call . It basically made the activity more humanistic , engaging while also helping us understand the nuance challenges they faced everyday . It was also convenient for the design team to ask questions regarding certain artefacts that were shared in the pictures . We also used visual thinking tools like Empathy mapping , sticky notes tools to make connections during the research phase and create visual mood - board the product ideas the team wanted to work on . In the crucial stage of product ideation and user feedback , visual tools came in really handy . Taking the innovative mindset approach for the ideation phase , we engaged in rigorous and intense product ideation that aimed at generating as many of ideas without any judgement . The product ideation included many aspects like form , usability , ergonomics etc . I have to admit that the inter - cultural and inter - disciplinary approach turned out to be beneficial for us as it helped in bringing thoughts from our own experiences and personal interactions with people with disability as well . After the ideation , we took those designs to user to take inputs . Everything was in online mode , so we either presented the ideas to the users or sent them images through main . They could either print it and scribble on it , or write their comments and thoughts separately and share with us . The ideation and finalising the design was the most engaging and critical aspect of the project that went pretty well . Insight and Approach Working online with remote users and team is challenging . While it could create gaps in how each one of us understood the information , visualization tools like images , videos . Empathy mapping made sure that the data we gathered through research and user interview was available to us in different forms that we could refer back to at any stage of the process . These tools also made it easier for the user to participate in the interview better without seeming disconnect due to the designs . We were able to share the designs with them over email , which they could either print and scribble at or edit it online with some assistance , or share their viewpoints with us online on video . We put everything up on Miro to extend our discussion in the group . I learnt and realised how these tools bring out nuance aspects during the whole project , from framing questions t to mapping user journey to ideating prototypes . They help communicate in non - verbal mode with more clarity that everybody could see and interact with . It helped me understand how in an innovation led design process , visual tools can enrich the information and help understand the context better . Overall , I feel although I was already acquainted with some visual thinking tools , I realised their significance more after applying them consciously in the project . Visualisation tool is a very useful method of ethnographic research and ideation . It is certainly a very inclusive tool that values different multimedia into the each stage of design process . The project went pretty well . But I think it took us time to plan the use of different tools effectively . Although we coped well during our online work , next time I would like to try them out during in- person project research and ideation . I am pretty sure it would be more engaging and useful that way . During out last project , we used the template that we gathered from the internet . For my next project , I am thinking to customise the information before sending out the toolkit to users so that that our intention is explained well , and the toolkit does better hand - holding in the process . I am Also going to find other kinds of visual thinking tools that either exist or have been generated by people itself .

EMAIL: ID_NUM: NAME_STUDENT: Bappa Singh PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection on Visualization Tool By Bappa Singh . Challenge & Selection In this globally connected space of creative practitioners and design students , while working on a large team with varied mindset , it becomes important to bring everybody onboard with the broad goal that needs to be achieved . In one of my recent projects , I got the opportunity to work with a global team of designers . We were a team including students from India , US and Singapore . While our common interest for accessible product design helped us to agree collectively on some baseline outcomes that we had to achieve , but it was also important for us to know each other and have clarity about everyone ’s hopes , expectations , positionality , skills etc . Although I think of myself as a good team person who has several experience working on a group projects , working with a global team had never happened to me . I wanted to be mindful of how to approach the conversation starter , get acquainted with each other and build a positive team spirit . Visualisation tool is one of the most dynamic tool that allows different voices to be heard in various forms like sketching , making connections through lines and graph , mapping thoughts , imaging etc . Through the course I also learnt how visualisation tool can also be applied at different stages of the project depending on time and requirement . Since it is simple and easy to use , we collectively found some of visualisation tools that I wanted us to try out to see how it could help in a global and inter - cultural team throughout the project . Application Since we were bunch of people from different countries , it was important for us to know the positionality , interests and cultural background of each other . We started with some activities like sketching idea of team - work , sketching idea of success , mapping positionality , sharing picture of their workspace . This acted as ice - breaker activities to initiate conversations to know about each other and come closer in terms of a team . We also ideated individual avatar that was a fun and engaging activity to do . Only in the few hours , we learnt quite a few interesting aspects of each other 's lives and culture . I felt that during the pandemic , such activities helped us empathise with circumstances of one another before we delved into the formal project . Our team was working on finding new user - centric and inclusive products for kitchen . In the following steps of research , we used visualisation tool to find hidden pattern , generate qualitative and quantitative data insights . During our online interview with the sample user set , we extensively used photograph and video method for journalling ‘ day in a life ’ . We also shared single page toolkit to thoroughly add their regular routine . Using this visualisation tool helped us understand closely about the lives of the user because it was more convenient for the users to photographs of thing things interact with rather than trying to recall everything and narrate it to us on call . It basically made the activity more humanistic , engaging while also helping us understand the nuance challenges they faced everyday . It was also convenient for the design team to ask questions regarding certain artefacts that were shared in the pictures . We also used visual thinking tools like Empathy mapping , sticky notes tools to make connections during the research phase and create visual mood - board the product ideas the team wanted to work on . In the crucial stage of product ideation and user feedback , visual tools came in really handy . Taking the innovative mindset approach for the ideation phase , we engaged in rigorous and intense product ideation that aimed at generating as many of ideas without any judgement . The product ideation included many aspects like form , usability , ergonomics etc . I have to admit that the inter - cultural and inter - disciplinary approach turned out to be beneficial for us as it helped in bringing thoughts from our own experiences and personal interactions with people with disability as well . After the ideation , we took those designs to user to take inputs . Everything was in online mode , so we either presented the ideas to the users or sent them images through main . They could either print it and scribble on it , or write their comments and thoughts separately and share with us . The ideation and finalising the design was the most engaging and critical aspect of the project that went pretty well . Insight and Approach Working online with remote users and team is challenging . While it could create gaps in how each one of us understood the information , visualization tools like images , videos . Empathy mapping made sure that the data we gathered through research and user interview was available to us in different forms that we could refer back to at any stage of the process . These tools also made it easier for the user to participate in the interview better without seeming disconnect due to the designs . We were able to share the designs with them over email , which they could either print and scribble at or edit it online with some assistance , or share their viewpoints with us online on video . We put everything up on Miro to extend our discussion in the group . I learnt and realised how these tools bring out nuance aspects during the whole project , from framing questions t to mapping user journey to ideating prototypes . They help communicate in non - verbal mode with more clarity that everybody could see and interact with . It helped me understand how in an innovation led design process , visual tools can enrich the information and help understand the context better . Overall , I feel although I was already acquainted with some visual thinking tools , I realised their significance more after applying them consciously in the project . Visualisation tool is a very useful method of ethnographic research and ideation . It is certainly a very inclusive tool that values different multimedia into the each stage of design process . The project went pretty well . But I think it took us time to plan the use of different tools effectively . Although we coped well during our online work , next time I would like to try them out during in- person project research and ideation . I am pretty sure it would be more engaging and useful that way . During out last project , we used the template that we gathered from the internet . For my next project , I am thinking to customise the information before sending out the toolkit to users so that that our intention is explained well , and the toolkit does better hand - holding in the process . I am Also going to find other kinds of visual thinking tools that either exist or have been generated by people itself . ### Output:

4545

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge I am a member of my organization ’s expert support group and my / our challenge is to improve the effort usage and automation of manual tasks within the department in order to increase the teams efficiency and reduce the unnecessary manual task burden resulting into a leaner team . The project scope includes the department composed of more than 500 + employees . The project is limited to internal resources ( i.e. , budget and employee time ) . The solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger department , consider to be ineffective or problematic with regard to the daily activities . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the automation approach . Broadly speaking , the automation approach is meant to quickly reap the benefits for the team and the client . Application For our automation approach , we focused on the structure / execution of our routine tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a two - day workshop with Automation development center coach . Next , we brainstormed through to structure our tasks and processes in a more agile way . These two sessions occurred within in a three - week timeframe . We expected to produce a plan to track our progress with a clear description of our new , more agile processes / workflow . Additionally , key stakeholders from the department also completed the brain storming sessions . The sessions included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one- week timeframe . Insight By applying the design thinking , our team identified our assumptions and formulated the plan and targets within each stakeholder ’s portfolio . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the stakeholders in the larger department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future plans . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline . As previously mentioned , our team needs to review the insight gained from our discussions and incorporate this insight into future implementations . Future deployments should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge I am a member of my organization ’s expert support group and my / our challenge is to improve the effort usage and automation of manual tasks within the department in order to increase the teams efficiency and reduce the unnecessary manual task burden resulting into a leaner team . The project scope includes the department composed of more than 500 + employees . The project is limited to internal resources ( i.e. , budget and employee time ) . The solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger department , consider to be ineffective or problematic with regard to the daily activities . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the automation approach . Broadly speaking , the automation approach is meant to quickly reap the benefits for the team and the client . Application For our automation approach , we focused on the structure / execution of our routine tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a two - day workshop with Automation development center coach . Next , we brainstormed through to structure our tasks and processes in a more agile way . These two sessions occurred within in a three - week timeframe . We expected to produce a plan to track our progress with a clear description of our new , more agile processes / workflow . Additionally , key stakeholders from the department also completed the brain storming sessions . The sessions included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one- week timeframe . Insight By applying the design thinking , our team identified our assumptions and formulated the plan and targets within each stakeholder ’s portfolio . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the stakeholders in the larger department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future plans . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline . As previously mentioned , our team needs to review the insight gained from our discussions and incorporate this insight into future implementations . Future deployments should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout . ### Output:

21723

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Assignment Rubric Hi ! I ’m Alison from Indonesia . I am a graphic designer . For me , the design thinking tools that I am interested in applying to a challenge I had is Mind Mapping . In the company I work at , it ’s hard to make significant social media engagement growth . Every content that we share always has a different result that sometimes makes me question why this content does n’t work , while the previous content gains so much engagement . Is this because of the trend ? But some content of course do n’t follow the trend because it 's educational content or promotion content . The submission ’s challenge description could be improved by analyzing the audience habit from the way they respond to the content . Like their comments and enthusiasm . Also observing the ages , occupation , habit , etc . Even though I hope that I still have a chance to interview our audience directly . The Mind Mapping tools help me to figure out what I should do with the data ( audience habit , ages , occupation , etc ) . What kind of content that they want or need , what kind of visuals that may atract their attention , how to communicate this content verbally and visually . Like for the 20 - 25 years olds audiences and the 30 + audiences , the way they perceive the information is different . It could be about the topic , the young ages may be more curious about the example that impacts their life so it 's more easy to understand . While the mature ages may be curious about how these things impact my career / job . However , I am still in the process of doing the exploration and experiment , trial and error . Hopefully the result will be good as time goes by . As designers , I try to make the visual so that the audience can easily understand the information . Like the paragraf content , I try to visualize with infographics or attractive illustrations . The font size should be not too big and not too small and a good hierarchy . Every content should be consistent but dynamic , also following the trend . But sometimes it ’s difficult for me because some people just look at the content as ‘ visual ’ things . Some people do not really care about the visual , as long as it can be read easily and done . While as designers , the expectation is not only that they read , but also understand and consistently follow our content , maybe comment , share and take other action from this content . Thank you so much .

EMAIL: ID_NUM: NAME_STUDENT: Alison PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Assignment Rubric Hi ! I ’m Alison from Indonesia . I am a graphic designer . For me , the design thinking tools that I am interested in applying to a challenge I had is Mind Mapping . In the company I work at , it ’s hard to make significant social media engagement growth . Every content that we share always has a different result that sometimes makes me question why this content does n’t work , while the previous content gains so much engagement . Is this because of the trend ? But some content of course do n’t follow the trend because it 's educational content or promotion content . The submission ’s challenge description could be improved by analyzing the audience habit from the way they respond to the content . Like their comments and enthusiasm . Also observing the ages , occupation , habit , etc . Even though I hope that I still have a chance to interview our audience directly . The Mind Mapping tools help me to figure out what I should do with the data ( audience habit , ages , occupation , etc ) . What kind of content that they want or need , what kind of visuals that may atract their attention , how to communicate this content verbally and visually . Like for the 20 - 25 years olds audiences and the 30 + audiences , the way they perceive the information is different . It could be about the topic , the young ages may be more curious about the example that impacts their life so it 's more easy to understand . While the mature ages may be curious about how these things impact my career / job . However , I am still in the process of doing the exploration and experiment , trial and error . Hopefully the result will be good as time goes by . As designers , I try to make the visual so that the audience can easily understand the information . Like the paragraf content , I try to visualize with infographics or attractive illustrations . The font size should be not too big and not too small and a good hierarchy . Every content should be consistent but dynamic , also following the trend . But sometimes it ’s difficult for me because some people just look at the content as ‘ visual ’ things . Some people do not really care about the visual , as long as it can be read easily and done . While as designers , the expectation is not only that they read , but also understand and consistently follow our content , maybe comment , share and take other action from this content . Thank you so much . ### Output:

6220

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualisation Reflection – Design Thinking for Innovation Coursera 25/07/2021 Challenge I am a member of my organization ’s data & analytics team . Our challenge is to communicate complex information to our clients in order to deliver insights that provide data - driven strategy . The project scope includes developing newly build programs to a large government department , which will augment the role of hundreds of government employees and increase efficiency for the general population who engage this department . We first had to focus on trying to uncover what our team members , as well as key stakeholders within the department , consider to be ineffective or problematic with regard to the current - state workflow . Selection In our design thinking approach , visualisation was heavily relied upon to translate often complex data and insights into digestible information that all relevant stakeholders could access and understand easily . Visualisation as a design thinking tool allows for greater participation and ideation from a more diverse source of stakeholders . Application During the ideation of the solution , we first had to define the problems with the current - state workflow . Visualisation was used to map current business processes , link key stakeholder relationships , and identify the areas containing inefficiencies that impact the business throughput . We were able to design experiments to capture data that was identified as highly relevant during the mapping visualisation . Furthermore , we visualised these results so that all stakeholders were able to understand what our pilot experiments were delivering . Insight By visualising the design thinking process , we were able to use visualisation to communicate pilot data that we had received into concise insights that were able to define the future strategy that we would recommend to the client . Working collaboratively with the client , we were able to visualise through tools such as mind - mapping and online - whiteboards , what a solution would look like and how it would augment the future work of current employees . Approach A different approach that our team may have taken could be the ‘ story telling ’ approach . In this case , we could have used the data and insights to communicate a story that is relevant to the respective stakeholders . For senior management in the department , we could have relayed a story about how the inefficiencies were impacting key business targets , whereas for employees who will see an augmented work style after the change , we could have developed a story to show how the new change will improve their ability to meet key performance indicators and give them time back from mundane tasks . I have had limited experience in applying design thinking , however this course has provided me with a theoretical foundation that I can now use to further develop my future projects . My future work will now be improved by recognising how I will be applying these key steps in a human - centered approach to design thinking .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualisation Reflection – Design Thinking for Innovation Coursera 25/07/2021 Challenge I am a member of my organization ’s data & analytics team . Our challenge is to communicate complex information to our clients in order to deliver insights that provide data - driven strategy . The project scope includes developing newly build programs to a large government department , which will augment the role of hundreds of government employees and increase efficiency for the general population who engage this department . We first had to focus on trying to uncover what our team members , as well as key stakeholders within the department , consider to be ineffective or problematic with regard to the current - state workflow . Selection In our design thinking approach , visualisation was heavily relied upon to translate often complex data and insights into digestible information that all relevant stakeholders could access and understand easily . Visualisation as a design thinking tool allows for greater participation and ideation from a more diverse source of stakeholders . Application During the ideation of the solution , we first had to define the problems with the current - state workflow . Visualisation was used to map current business processes , link key stakeholder relationships , and identify the areas containing inefficiencies that impact the business throughput . We were able to design experiments to capture data that was identified as highly relevant during the mapping visualisation . Furthermore , we visualised these results so that all stakeholders were able to understand what our pilot experiments were delivering . Insight By visualising the design thinking process , we were able to use visualisation to communicate pilot data that we had received into concise insights that were able to define the future strategy that we would recommend to the client . Working collaboratively with the client , we were able to visualise through tools such as mind - mapping and online - whiteboards , what a solution would look like and how it would augment the future work of current employees . Approach A different approach that our team may have taken could be the ‘ story telling ’ approach . In this case , we could have used the data and insights to communicate a story that is relevant to the respective stakeholders . For senior management in the department , we could have relayed a story about how the inefficiencies were impacting key business targets , whereas for employees who will see an augmented work style after the change , we could have developed a story to show how the new change will improve their ability to meet key performance indicators and give them time back from mundane tasks . I have had limited experience in applying design thinking , however this course has provided me with a theoretical foundation that I can now use to further develop my future projects . My future work will now be improved by recognising how I will be applying these key steps in a human - centered approach to design thinking . ### Output:

13152

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Challenge : I am a Change Management consultant and my challenge is to improve the way me and my team define and execute Change Management Strategy . To summarize , nowadays , when we start a new project with a new client , we define the Change Management strategy along with the HR department and project managers . To do so , we use several tools that helps us obtain information about the organization , culture , leadership , readiness , change agents , stakeholder mapping , change impact analysis , among others . The main challenge is to incorporate an effective way of obtaining key information in a different and include all stakeholders to participate in all stages of change management strategy . Selection : After some days of brainstorming , me and my team have decided that the best tool that fits our goal , which is to improve our process of obtaining information and to involve stakeholders through all stages , is the Visualization Tool . This allow us to create empathy with stakeholders , engage them , build them up and show in an easy an understanding way organizational and employees needs about change and it will allow all of us to define and execute the best strategy for the project . Application : The first thing we did was scheduling weekly meetings with stakeholders in small groups in which we selected people from different areas and introduce them in a very visual way the meaning of Change Management , the importance of it and our methodology . Then we ask stakeholders to think about the needs of the people impacted by the project and how we can help them to adopt change successfully . When ideas where written down , we ask them to share the information with us using drawings , icons or shapes and at the end we graphically illustrate what they have told us , to make sure we were all in the same page . With their knowledge and our experience , after lots of meetings , we start designing change management strategy always using the visualization tool . Insight : By applying the visualization tool , our team identified that we had very accurate information and that change management actions where extraordinary effective . Stakeholders where engage and transmitted this to all employees minimizing resistance to change . The visualization tool helped us to understand better the organizational context , culture , leadership and helped stakeholders by showing with images and drawings to understand better about change management and gaining their participation during the process . Approach : The effectiveness of Visualization tool was incredible , but once we finished the project , me and my team organized a lesson learned and we realized that it took a lot of time using it . We think in the next project we can combine with the co - creating tool to promote ownership , produce better ideas and engage stakeholders through all the design process and the storytelling tool to create Empathy , and Connection with stakeholders in order to capture their attention which help us to define the best change management strategy and use the Visualization tool for more specific and key activities .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Challenge : I am a Change Management consultant and my challenge is to improve the way me and my team define and execute Change Management Strategy . To summarize , nowadays , when we start a new project with a new client , we define the Change Management strategy along with the HR department and project managers . To do so , we use several tools that helps us obtain information about the organization , culture , leadership , readiness , change agents , stakeholder mapping , change impact analysis , among others . The main challenge is to incorporate an effective way of obtaining key information in a different and include all stakeholders to participate in all stages of change management strategy . Selection : After some days of brainstorming , me and my team have decided that the best tool that fits our goal , which is to improve our process of obtaining information and to involve stakeholders through all stages , is the Visualization Tool . This allow us to create empathy with stakeholders , engage them , build them up and show in an easy an understanding way organizational and employees needs about change and it will allow all of us to define and execute the best strategy for the project . Application : The first thing we did was scheduling weekly meetings with stakeholders in small groups in which we selected people from different areas and introduce them in a very visual way the meaning of Change Management , the importance of it and our methodology . Then we ask stakeholders to think about the needs of the people impacted by the project and how we can help them to adopt change successfully . When ideas where written down , we ask them to share the information with us using drawings , icons or shapes and at the end we graphically illustrate what they have told us , to make sure we were all in the same page . With their knowledge and our experience , after lots of meetings , we start designing change management strategy always using the visualization tool . Insight : By applying the visualization tool , our team identified that we had very accurate information and that change management actions where extraordinary effective . Stakeholders where engage and transmitted this to all employees minimizing resistance to change . The visualization tool helped us to understand better the organizational context , culture , leadership and helped stakeholders by showing with images and drawings to understand better about change management and gaining their participation during the process . Approach : The effectiveness of Visualization tool was incredible , but once we finished the project , me and my team organized a lesson learned and we realized that it took a lot of time using it . We think in the next project we can combine with the co - creating tool to promote ownership , produce better ideas and engage stakeholders through all the design process and the storytelling tool to create Empathy , and Connection with stakeholders in order to capture their attention which help us to define the best change management strategy and use the Visualization tool for more specific and key activities . ### Output:

20847

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Storytelling as the tool to find the real purpose and cause to change the mindset Challenge : At the beginning of 2009 I ’ve founded my own company . I guess most of us know that we live todays in a world called VUCA World ( characterized by Volatility , Uncertainty , Complexity and Ambiguity ) . Therefore , since my foundation I ’ve noticed that the rapid changes and advance of the economic and technologies , and the needs of the population as well are the biggest challenges my team and I are facing . I always asked myself what will happen tomorrow , what will be in 1 week or in 6 months ? The answer ? Always the same : I do n’t know because the data , customer insights , interviews and etc . just let offered me the situations of todays and the past . Nobody knows for sure what will happen in future and what the future particularly the customer needs require . Sometimes even the asked customer themselves do n’t know what they really want . As Henry Ford already had said it in his well- known sentence : “ If I had asked people what they wanted , they would have said faster horses . ” All in all , this uncertainty is challenging me specifically in that way that my team - today I ’m having an interdisciplinary team of already six mates – do n’t know what the future will bring , what will the product look like in the future and which steps follow next . They ’re thinking in “ anxiety in uncertainty ” . I feel their daily uncertainty and fear , and this brings me to the key question that particularly challenges me : How can I change the individual mindset of my teammates from thinking in " anxiety in uncertainty " to “ opportunities in uncertainty " , to ensure the right mindset to design and innovate ? Selection : Regarding to my description above I searched for the answer of my key question “ How can I ” . The documentation and videos , in particular the introduction video about the Storytelling Tool for Design Thinking of Andre Martin , Global Leadership Development Director Mars , Inc. , inspired me in that way that I guess my given situation requires an intervention on an emotional and normative dimension . It requires a deeper intervention into the purpose , beliefs and cause . And this is exactly what Andre Martin says Storytelling is aiming at . Andre Martin describes Storytelling as a tool for “ simply conveying a message that has logic , ( … ) emotional connection , and it also has larger purpose . ” ( Video : Storytelling Tool , Time : from 00:53 to 01:00 ) . And based on these findings , I guess Storytelling seems to be the right tool to answer my key question “ How can I ” . Application : How do I applied Storytelling to solve my challenge ? First of all , I ’ve used the first question mentioned by Jeanne Liedtka at her Innovation Process “ What is ? ” to get a deeper understanding for what are the emotions , feelings and thoughts of my teammates . By conducting an interview with each teammate I ’ve tried to empathize and figurate out what really matters . I questioned them , for instance , why you are here ? What is your belief and your deep purpose ? Or why you ’re belonging to us and taking part on our journey ? After those steps taken , I ’ve took a journey back to the beginning of my business and asked myself : Why I ’ve started this business ? What was my deep purpose and belief ? And furthermore , what is the real purpose of the business itself ? With these questions I ’ve got quite insights of what is . Then , after I gathered everything together and summarized , I saw that we ’ve got minor analogies in what we belief . There was n’t any kind of common purposes . So , it opened up a picture for me that gave me the answer to why they are thinking in “ anxiety in uncertainty ” : The reason was that they believed in the product itself and not in the deep purpose of the business – I have to add that the deep purpose of the business was n’t communicated clearly at this point by me . This valuable finding I ’ve used to prepare a great story . A story that tells about the why - why the business exists , why we do what we do and why changing the mindset is necessary to survive . Finally , I told them a story inspired by the following quotation of Antoine de Saint - Exupéry : “ When you want to build a ship , do n’t begin by gathering wood , cutting boards , and distributing work , but rather awaken within men the desire for the vast and endless sea ( and give them a deep and meaningful reason to long for it ) . ” The response on the told story was really surprising . The next days I recognized that my teammates already thought little bit differently . Instead of doing everything to avoid mistakes they looked outside the box for new potential opportunities . They took another perspective of the things and questioned the sense of their doing . It seems to be like they are thinking a bit in “ opportunities in uncertainty ” now . Insights : What did I learn and which insights I gained from applying Storytelling ? If I reflect on the described challenge that has occurred in recent months , I notice that words which describing a clear picture with deeper sense can be so powerful to bring everybody to think , to question and perhaps to take action . Why ? Because in my case a great story gives the audience a deeper meaning about why they do what they do . Rather , it gives them something to believe on - at the best case it arises a common belief - and therefore an intrinsic motivation in everybody . They get a cause why they want to belong to and to contribute something meaningful . By applying Storytelling I ’ve learned that a great story can empower most people , maybe even everyone , to change the perspective on things they ’ve never taken before , and therefore they are more enabled to design and innovate . As well , Storytelling helps me to manage challenges like my described one above on a different way . Regarding to Design Thinking I ’m sure that Storytelling is that tool which enables to set the right mindset as the basic of the Innovation Process - does n’t matter at which step of the innovation process , Storytelling helps you with it . Approach : Last but not least I appreciate the usage of Storytelling for my challenge even though it took a while to really empathize with my teammates and to understand the situations . Using storytelling effectively for the first time is n't as easy as I thought it would be . To be honest , my story was n’t perfect . But my personal lessons learned shows that any effort to solve a problem with deeper characteristic through storytelling is worthwhile anyway . If you asked me if I would do something different next time , I would answer : No ! I would select the tool Storytelling again except that I would try to combine it with the Visualization tool because I guess telling a story while visualise your thoughts and interrelations , for instance on a whiteboard , is much more powerful and memorable . In my opinion Storytelling is a learning process . The more stories you tell , the better they get . In that sense , it does n’t matter if your Storytelling skills already perfectly . Much more important is to do it at all .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Storytelling as the tool to find the real purpose and cause to change the mindset Challenge : At the beginning of 2009 I ’ve founded my own company . I guess most of us know that we live todays in a world called VUCA World ( characterized by Volatility , Uncertainty , Complexity and Ambiguity ) . Therefore , since my foundation I ’ve noticed that the rapid changes and advance of the economic and technologies , and the needs of the population as well are the biggest challenges my team and I are facing . I always asked myself what will happen tomorrow , what will be in 1 week or in 6 months ? The answer ? Always the same : I do n’t know because the data , customer insights , interviews and etc . just let offered me the situations of todays and the past . Nobody knows for sure what will happen in future and what the future particularly the customer needs require . Sometimes even the asked customer themselves do n’t know what they really want . As Henry Ford already had said it in his well- known sentence : “ If I had asked people what they wanted , they would have said faster horses . ” All in all , this uncertainty is challenging me specifically in that way that my team - today I ’m having an interdisciplinary team of already six mates – do n’t know what the future will bring , what will the product look like in the future and which steps follow next . They ’re thinking in “ anxiety in uncertainty ” . I feel their daily uncertainty and fear , and this brings me to the key question that particularly challenges me : How can I change the individual mindset of my teammates from thinking in " anxiety in uncertainty " to “ opportunities in uncertainty " , to ensure the right mindset to design and innovate ? Selection : Regarding to my description above I searched for the answer of my key question “ How can I ” . The documentation and videos , in particular the introduction video about the Storytelling Tool for Design Thinking of Andre Martin , Global Leadership Development Director Mars , Inc. , inspired me in that way that I guess my given situation requires an intervention on an emotional and normative dimension . It requires a deeper intervention into the purpose , beliefs and cause . And this is exactly what Andre Martin says Storytelling is aiming at . Andre Martin describes Storytelling as a tool for “ simply conveying a message that has logic , ( … ) emotional connection , and it also has larger purpose . ” ( Video : Storytelling Tool , Time : from 00:53 to 01:00 ) . And based on these findings , I guess Storytelling seems to be the right tool to answer my key question “ How can I ” . Application : How do I applied Storytelling to solve my challenge ? First of all , I ’ve used the first question mentioned by Jeanne Liedtka at her Innovation Process “ What is ? ” to get a deeper understanding for what are the emotions , feelings and thoughts of my teammates . By conducting an interview with each teammate I ’ve tried to empathize and figurate out what really matters . I questioned them , for instance , why you are here ? What is your belief and your deep purpose ? Or why you ’re belonging to us and taking part on our journey ? After those steps taken , I ’ve took a journey back to the beginning of my business and asked myself : Why I ’ve started this business ? What was my deep purpose and belief ? And furthermore , what is the real purpose of the business itself ? With these questions I ’ve got quite insights of what is . Then , after I gathered everything together and summarized , I saw that we ’ve got minor analogies in what we belief . There was n’t any kind of common purposes . So , it opened up a picture for me that gave me the answer to why they are thinking in “ anxiety in uncertainty ” : The reason was that they believed in the product itself and not in the deep purpose of the business – I have to add that the deep purpose of the business was n’t communicated clearly at this point by me . This valuable finding I ’ve used to prepare a great story . A story that tells about the why - why the business exists , why we do what we do and why changing the mindset is necessary to survive . Finally , I told them a story inspired by the following quotation of Antoine de Saint - Exupéry : “ When you want to build a ship , do n’t begin by gathering wood , cutting boards , and distributing work , but rather awaken within men the desire for the vast and endless sea ( and give them a deep and meaningful reason to long for it ) . ” The response on the told story was really surprising . The next days I recognized that my teammates already thought little bit differently . Instead of doing everything to avoid mistakes they looked outside the box for new potential opportunities . They took another perspective of the things and questioned the sense of their doing . It seems to be like they are thinking a bit in “ opportunities in uncertainty ” now . Insights : What did I learn and which insights I gained from applying Storytelling ? If I reflect on the described challenge that has occurred in recent months , I notice that words which describing a clear picture with deeper sense can be so powerful to bring everybody to think , to question and perhaps to take action . Why ? Because in my case a great story gives the audience a deeper meaning about why they do what they do . Rather , it gives them something to believe on - at the best case it arises a common belief - and therefore an intrinsic motivation in everybody . They get a cause why they want to belong to and to contribute something meaningful . By applying Storytelling I ’ve learned that a great story can empower most people , maybe even everyone , to change the perspective on things they ’ve never taken before , and therefore they are more enabled to design and innovate . As well , Storytelling helps me to manage challenges like my described one above on a different way . Regarding to Design Thinking I ’m sure that Storytelling is that tool which enables to set the right mindset as the basic of the Innovation Process - does n’t matter at which step of the innovation process , Storytelling helps you with it . Approach : Last but not least I appreciate the usage of Storytelling for my challenge even though it took a while to really empathize with my teammates and to understand the situations . Using storytelling effectively for the first time is n't as easy as I thought it would be . To be honest , my story was n’t perfect . But my personal lessons learned shows that any effort to solve a problem with deeper characteristic through storytelling is worthwhile anyway . If you asked me if I would do something different next time , I would answer : No ! I would select the tool Storytelling again except that I would try to combine it with the Visualization tool because I guess telling a story while visualise your thoughts and interrelations , for instance on a whiteboard , is much more powerful and memorable . In my opinion Storytelling is a learning process . The more stories you tell , the better they get . In that sense , it does n’t matter if your Storytelling skills already perfectly . Much more important is to do it at all . ### Output:

17188

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch - Virtual Sales Training Challenge I am a member of my organization ’s Sales training ( now due to corona ) we are Conducting online training for sales team and my / our challenge is to improve the workflow ( Skills and activities to skill building for sale team ) within the organisation in order to increase sales in the online channel and to spend more time in front of customer on the right campaigns . The skills and activities includes the online training with skill building in sales department composed of 450 employees , as well as the larger sales department , with whom we work closely . The training is limited to internal resources ( i.e. , budget and employee time ) . The sale training for skill building should not exceed 30 business days and the solution should include an even distribution of working hours amongst the sales team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger sales training , consider to be ineffective or problematic with regard to the workflow . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure / execution of our online sales training for our field colleagues . In particular , we wanted to see if we could structure our tasks , objectives of the learning sessions , and processes to adapt the methods of in a simplify manner for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a two - day training with one of the leading training management coach , and applying those learning in online training for sales team . Next , we went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three- week timeframe . We expected to produce a document with a clear objective and description of our new , more agile processes / workflow in online training session for sales Team . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the other speciality divisions and few from marketing department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight : By applying the learning launch tool , to our sales team identified our assumptions and designed launches to test these online training sessions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our sales team and the key stakeholders of various speciality divisions would be fairly open to the new prioritization of tasks and process in online sales training . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders from others speciality divisions and from others marketing teams expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing Incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch - Virtual Sales Training Challenge I am a member of my organization ’s Sales training ( now due to corona ) we are Conducting online training for sales team and my / our challenge is to improve the workflow ( Skills and activities to skill building for sale team ) within the organisation in order to increase sales in the online channel and to spend more time in front of customer on the right campaigns . The skills and activities includes the online training with skill building in sales department composed of 450 employees , as well as the larger sales department , with whom we work closely . The training is limited to internal resources ( i.e. , budget and employee time ) . The sale training for skill building should not exceed 30 business days and the solution should include an even distribution of working hours amongst the sales team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger sales training , consider to be ineffective or problematic with regard to the workflow . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure / execution of our online sales training for our field colleagues . In particular , we wanted to see if we could structure our tasks , objectives of the learning sessions , and processes to adapt the methods of in a simplify manner for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a two - day training with one of the leading training management coach , and applying those learning in online training for sales team . Next , we went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three- week timeframe . We expected to produce a document with a clear objective and description of our new , more agile processes / workflow in online training session for sales Team . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the other speciality divisions and few from marketing department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe . Insight : By applying the learning launch tool , to our sales team identified our assumptions and designed launches to test these online training sessions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our sales team and the key stakeholders of various speciality divisions would be fairly open to the new prioritization of tasks and process in online sales training . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders from others speciality divisions and from others marketing teams expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing Incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout . ### Output:

19213

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Hola Lili Challenge and selection : I am a fellow learner who implements things and develop , and one of my friend approached me to give an innovative idea to establish his swimming club . The problem is , there are a handful of pools that are present since some time and we needed to think something different to stand out from the competitors . I used the visualisation and learning launch as my tool of design thinking . Application : First , a suitable area was to be selected to build our club . So , we researched about the places that did n’t have swimming pools and also observed the areas where more people came from who were regular swimmers . After this research we found an appropriate place and finalised to build our club there . But for now , only the place was decided . We did n’t want to construct a mediocre pool like others but build one that had good facilities and made our clients feel like home . We visited few pools and noted down about the facilities they offered and facilities they missed . A list of facilities was created to be included in our club from all these observations . Some of them are : • A separate heated pool . • Under glow lights in the pool for night time activities . • A special diving section . • A functional roof that was cable to open and close that would be useful during rainy season . • An exclusive looking seating area , changing rooms and washrooms . • Whole area equipped with great lighting and solar panels for electricity conservation . The next plan was to develop a dedicated webpage which displayed all the details of the club and events that were to be conducted . We decided to host events frequently which would attract participants and also it is a marketing technique to promote our club because announcing events would make the enthusiasts excited and they would also spread word about their participation in our club that would make a lot of people know about our club ( Participants indirectly promoting our club ) . We also plan to invite well known swimmers and professionals to take frequent classes in our club that would also attract a lot of swimming enthusiasts . The main objective behind this plan is to attract people to choose our club as their swimming arena and keep them engaged and excited . Insight and approach : Once the operations of the club started , we observed how well it went according to our idea and on a positive note , our plan was working as our pool was already a talk between the people due to its well offering features and the events that were taking place . From what we learned , few people could n’t afford the coaching classes and we plan to offer them an EMI option and also a discount if at all our client wins in events too . There are also features that are to be added in our website which can take in bookings for swimming classes and events , we also plan to add a forum where people can challenge others and the identity is kept private from others until they visit the pool to take part in the challenged event . And again , we are always trying to create something innovative which would be best to us and our clients as well .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Hola Lili Challenge and selection : I am a fellow learner who implements things and develop , and one of my friend approached me to give an innovative idea to establish his swimming club . The problem is , there are a handful of pools that are present since some time and we needed to think something different to stand out from the competitors . I used the visualisation and learning launch as my tool of design thinking . Application : First , a suitable area was to be selected to build our club . So , we researched about the places that did n’t have swimming pools and also observed the areas where more people came from who were regular swimmers . After this research we found an appropriate place and finalised to build our club there . But for now , only the place was decided . We did n’t want to construct a mediocre pool like others but build one that had good facilities and made our clients feel like home . We visited few pools and noted down about the facilities they offered and facilities they missed . A list of facilities was created to be included in our club from all these observations . Some of them are : • A separate heated pool . • Under glow lights in the pool for night time activities . • A special diving section . • A functional roof that was cable to open and close that would be useful during rainy season . • An exclusive looking seating area , changing rooms and washrooms . • Whole area equipped with great lighting and solar panels for electricity conservation . The next plan was to develop a dedicated webpage which displayed all the details of the club and events that were to be conducted . We decided to host events frequently which would attract participants and also it is a marketing technique to promote our club because announcing events would make the enthusiasts excited and they would also spread word about their participation in our club that would make a lot of people know about our club ( Participants indirectly promoting our club ) . We also plan to invite well known swimmers and professionals to take frequent classes in our club that would also attract a lot of swimming enthusiasts . The main objective behind this plan is to attract people to choose our club as their swimming arena and keep them engaged and excited . Insight and approach : Once the operations of the club started , we observed how well it went according to our idea and on a positive note , our plan was working as our pool was already a talk between the people due to its well offering features and the events that were taking place . From what we learned , few people could n’t afford the coaching classes and we plan to offer them an EMI option and also a discount if at all our client wins in events too . There are also features that are to be added in our website which can take in bookings for swimming classes and events , we also plan to add a forum where people can challenge others and the identity is kept private from others until they visit the pool to take part in the challenged event . And again , we are always trying to create something innovative which would be best to us and our clients as well . ### Output:

18306

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch Reflection Challenge I work in a large technology company and I am a member of an agile team that working on improving processes in ATM . Our challenge is redesign of giving a receipt after making a cash transaction . Customers are inclined to getting a receipt , so when the receipt is not important to them they may throw it under the ground . Because of that the area where the ATM is located gets dirty due to the receipts thrown on the ground . Within this project not only busting the receipt costs but also provide the clean environment . Thus , we determine the two ways of redesigning the receipt processes : 1- Removing the giving receipt offer flow in some transactions 2- Taking the customers receipt preference after login to ATM instead of end of the transaction Selection Our purpose is to get the truth and then the truth either confirms or dis - confirms our assumptions , so we choose the Learning Launch tool . Learning launch is a carefully designed experiment or prototype designed to test the key underlying value - generating assumptions of a potential new - growth initiative . Application For our first learning launch , we focused first option for giving receipt processes . We determined the steps that can be removed the giving a receipt offer flow and redesigned these steps . We made a new flow that direct to mobile application for transaction details . Then we did production deployment for some pilot ATM ’s and tested this argument . After a few weeks later we observed that the customers declined to use mobile application went to the branches for making their transactions and density of the branches was increasing . We expected to increase using mobile application but we analyze that older generation ( in 45 – 70 years old ) was going to branches for making their transactions . For our second learning launch , we focused second option for giving receipt processes . This tested our assumption that wanting to get a receipt of older generation was the main cause of our workflow challenge . We made an innovative way for offering to not getting a receipt . We prepared a new offer page which specified that the unnecessary use of paper causes environmental pollution and to prevent this , they can use the mobile application instead of getting a receipt after the cash transactions . After making production deployment for some pilot ATM ’s , we analyzed the answers to new offer page . We observed that people , who are among 40 to 60 years old , answered yes to not getting receipt offer . People , who are among 60 to 70 years old , answered no to not getting receipt offer . Insight & Approach By applying the learning launch tool , we identified our assumptions and tested these assumptions by redesigning existing flows . Also , we identified the personas which we focus on while redesigning existing flows . This study showed us the facts about how persistent older customers are in their habits . After these learning launch applications we think that we can do same studies for all improvement areas .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch Reflection Challenge I work in a large technology company and I am a member of an agile team that working on improving processes in ATM . Our challenge is redesign of giving a receipt after making a cash transaction . Customers are inclined to getting a receipt , so when the receipt is not important to them they may throw it under the ground . Because of that the area where the ATM is located gets dirty due to the receipts thrown on the ground . Within this project not only busting the receipt costs but also provide the clean environment . Thus , we determine the two ways of redesigning the receipt processes : 1- Removing the giving receipt offer flow in some transactions 2- Taking the customers receipt preference after login to ATM instead of end of the transaction Selection Our purpose is to get the truth and then the truth either confirms or dis - confirms our assumptions , so we choose the Learning Launch tool . Learning launch is a carefully designed experiment or prototype designed to test the key underlying value - generating assumptions of a potential new - growth initiative . Application For our first learning launch , we focused first option for giving receipt processes . We determined the steps that can be removed the giving a receipt offer flow and redesigned these steps . We made a new flow that direct to mobile application for transaction details . Then we did production deployment for some pilot ATM ’s and tested this argument . After a few weeks later we observed that the customers declined to use mobile application went to the branches for making their transactions and density of the branches was increasing . We expected to increase using mobile application but we analyze that older generation ( in 45 – 70 years old ) was going to branches for making their transactions . For our second learning launch , we focused second option for giving receipt processes . This tested our assumption that wanting to get a receipt of older generation was the main cause of our workflow challenge . We made an innovative way for offering to not getting a receipt . We prepared a new offer page which specified that the unnecessary use of paper causes environmental pollution and to prevent this , they can use the mobile application instead of getting a receipt after the cash transactions . After making production deployment for some pilot ATM ’s , we analyzed the answers to new offer page . We observed that people , who are among 40 to 60 years old , answered yes to not getting receipt offer . People , who are among 60 to 70 years old , answered no to not getting receipt offer . Insight & Approach By applying the learning launch tool , we identified our assumptions and tested these assumptions by redesigning existing flows . Also , we identified the personas which we focus on while redesigning existing flows . This study showed us the facts about how persistent older customers are in their habits . After these learning launch applications we think that we can do same studies for all improvement areas . ### Output:

16259

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Story Telling Challenge : The recent times are certainly of an unprecedented demeanor which was ubiquitous in my internship experience . I interned as a growth executive in a fintech start - up which primarily deals with airline invoice procurement and streamlining indirect taxation operations through automated platforms . In recent times the airline industry has taken a hit due to less travels affecting the business revenue in a significant way . In such times , the sales team was struggling to meet their targets and the existing clients did not do much to add to the ever- decreasing revenue . So , in a time like this where the work was also getting hectic due to lockdowns and people not being able to communicate freely on online platforms , it was a smart move by the CEO of the firm to go for motivational sessions everyday first thing in the morning . In this session one employee was chosen randomly as the champion of the day and he / she would present to the team . The session rolled out , people started following this practice of sharing a motivational video which was more or less of the same content : hardcore workouts , sports theme and people struggling , fighting hard to get to their goals and so on . To this , I had a different view as I saw work as not a duty but an expression of the exuberant life that blossoms within each of us . And I had to take a different approach of motivating my team , which was , story - telling . Selection : My selection of story telling as a tool to motivate the team is from this notion that a story will give a clear picture of the message that I am trying to convey than directly conveying the message itself . And story is a beautiful way to express the message as it gives the listener freedom to harness the value of the message through his imagination and influences him / her to respond in a particular way . Moreover , story telling would help the team give them the necessary break from their devices as they would be focusing on listening than watching the screen as they do for 8 - 10 hours every day . The biggest factor why I chose story telling as a tool lies in the theme of the message itself , of what I was trying to convey to my team mates . The message was that , work is not something which should be seen as a duty , it is rather an expression of the life that we are . The modern times has made us goal - oriented which has left us focusing on the goal more , instead of the work that we are doing at present . And this leads to frustrations as goals are not met and results in reduced productivity . But if we are joyful by our own nature of conscious living , we find ourselves pulsating with energy that finds expression in the work that we do . And that when realized can lead to profoundness of activity . So , storytelling was one way to strike a chord in tune with the current reality to get that rippling effect of exuberance from the team mates . Application : So , to strike the right chord I used a passive character and three main characters . These three main characters were three different persona of individuals which we find in every workplace . One was quite of the nature of living in the past , the second one was absolute goal - oriented ( living in the future ) and the third was a unique kind which we shall discover later in this report . In this story on one particular day , a wanderer who was curiously venturing the forest came across a large group of workers busy in building a temple . He approaches these three individuals and asks them all the same question , “ what are you doing ? ” And each has a different response . I used this approach of using responses of each character to resonate more or appeal more to my team mates as these are typical reactions and anyone can empathize more aptly . Insight & Approach : In the story the first worker responds to this question of what he was doing in quite a negative way as he was quite frustrated in carrying the big stones as he had an unpleasant past experience of breaking his back while doing so . So , he reacts to the question : “ ca n’t you see I am trying to lift this heavy rock trying not to break my back ! ” In my workplace I witnessed people heavily impacted by their past weekly performance which took a huge toll on their present work . So , I used this to cater to majority of people in my team . The second worker was more of a future - goal oriented personality who responded to the same question like this : “ I am trying to earn a living here , please do n’t waste my time here . ” This was also a typical response in my firm not just confined to the team mates but also can be extended to the clients that we were facing as most of our clients were from airline industry and they were busy in formulating new business models to cater to future deficits already at place due to reduced travel activity . Now the third worker had a different aura about him , as he was cheerfully carrying big heavy stones on his back like they were light bags of wool and singing melodious tunes to himself . He joyfully responds , “ I am trying to build a magnificent temple in the middle of this forest . ” This is the central character of the story who can be seen as the ideal person to be working in any firm . And this does n’t mean a radical transformation , just a joyful mind and a necessary awareness of the moment , that ’s all . The story was well appreciated by the CEO and he also replied that he was now in a happier mood after listening to the story . The team mates also gave positive feedback about the same . This experience truly enhanced my perceptions about the mind and energy aspects of any person . And story telling is a great tool because it makes people believe the necessary aspects and relate to themselves in a profound manner thus creating a significant impact . And the result was evident as people were more cheerful in my team . We also had a virtual dinner session with the team late in the evening which invigorated a sense of togetherness , key to the healthy functioning of any firm .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Story Telling Challenge : The recent times are certainly of an unprecedented demeanor which was ubiquitous in my internship experience . I interned as a growth executive in a fintech start - up which primarily deals with airline invoice procurement and streamlining indirect taxation operations through automated platforms . In recent times the airline industry has taken a hit due to less travels affecting the business revenue in a significant way . In such times , the sales team was struggling to meet their targets and the existing clients did not do much to add to the ever- decreasing revenue . So , in a time like this where the work was also getting hectic due to lockdowns and people not being able to communicate freely on online platforms , it was a smart move by the CEO of the firm to go for motivational sessions everyday first thing in the morning . In this session one employee was chosen randomly as the champion of the day and he / she would present to the team . The session rolled out , people started following this practice of sharing a motivational video which was more or less of the same content : hardcore workouts , sports theme and people struggling , fighting hard to get to their goals and so on . To this , I had a different view as I saw work as not a duty but an expression of the exuberant life that blossoms within each of us . And I had to take a different approach of motivating my team , which was , story - telling . Selection : My selection of story telling as a tool to motivate the team is from this notion that a story will give a clear picture of the message that I am trying to convey than directly conveying the message itself . And story is a beautiful way to express the message as it gives the listener freedom to harness the value of the message through his imagination and influences him / her to respond in a particular way . Moreover , story telling would help the team give them the necessary break from their devices as they would be focusing on listening than watching the screen as they do for 8 - 10 hours every day . The biggest factor why I chose story telling as a tool lies in the theme of the message itself , of what I was trying to convey to my team mates . The message was that , work is not something which should be seen as a duty , it is rather an expression of the life that we are . The modern times has made us goal - oriented which has left us focusing on the goal more , instead of the work that we are doing at present . And this leads to frustrations as goals are not met and results in reduced productivity . But if we are joyful by our own nature of conscious living , we find ourselves pulsating with energy that finds expression in the work that we do . And that when realized can lead to profoundness of activity . So , storytelling was one way to strike a chord in tune with the current reality to get that rippling effect of exuberance from the team mates . Application : So , to strike the right chord I used a passive character and three main characters . These three main characters were three different persona of individuals which we find in every workplace . One was quite of the nature of living in the past , the second one was absolute goal - oriented ( living in the future ) and the third was a unique kind which we shall discover later in this report . In this story on one particular day , a wanderer who was curiously venturing the forest came across a large group of workers busy in building a temple . He approaches these three individuals and asks them all the same question , “ what are you doing ? ” And each has a different response . I used this approach of using responses of each character to resonate more or appeal more to my team mates as these are typical reactions and anyone can empathize more aptly . Insight & Approach : In the story the first worker responds to this question of what he was doing in quite a negative way as he was quite frustrated in carrying the big stones as he had an unpleasant past experience of breaking his back while doing so . So , he reacts to the question : “ ca n’t you see I am trying to lift this heavy rock trying not to break my back ! ” In my workplace I witnessed people heavily impacted by their past weekly performance which took a huge toll on their present work . So , I used this to cater to majority of people in my team . The second worker was more of a future - goal oriented personality who responded to the same question like this : “ I am trying to earn a living here , please do n’t waste my time here . ” This was also a typical response in my firm not just confined to the team mates but also can be extended to the clients that we were facing as most of our clients were from airline industry and they were busy in formulating new business models to cater to future deficits already at place due to reduced travel activity . Now the third worker had a different aura about him , as he was cheerfully carrying big heavy stones on his back like they were light bags of wool and singing melodious tunes to himself . He joyfully responds , “ I am trying to build a magnificent temple in the middle of this forest . ” This is the central character of the story who can be seen as the ideal person to be working in any firm . And this does n’t mean a radical transformation , just a joyful mind and a necessary awareness of the moment , that ’s all . The story was well appreciated by the CEO and he also replied that he was now in a happier mood after listening to the story . The team mates also gave positive feedback about the same . This experience truly enhanced my perceptions about the mind and energy aspects of any person . And story telling is a great tool because it makes people believe the necessary aspects and relate to themselves in a profound manner thus creating a significant impact . And the result was evident as people were more cheerful in my team . We also had a virtual dinner session with the team late in the evening which invigorated a sense of togetherness , key to the healthy functioning of any firm . ### Output:

9174

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

My Reflection – Visualization Challenge My company 1 - 1,5 years ago made a conscious decision to not open a vertical that would have complemented our customer experience , and would have provided the company with an opportunity to double its business in 2 - 3 years . The reason : corporate politics , incompetence and vanity . A couple of months into my job , I identified the problem : I wanted growth for the business and an improved customer experience . But how could I move the organization forward ? Frankly we were stuck , I however knew if I could get enough attention from the Board on growth – every department head would be scrambling to deliver . What ensued could be best described as ‘ out of the pan and into the fire ’ : struggle over what and how should be done , and of course , by whom . The one question that was raised later on in this face was : how / what should the customer experience look like ? Selection I chose the visualization tool , as it seemed the best way to cut - through the noise and start driving focus towards what really matters , the customer experience . My company is active in the tech / e - commerce space , therefore talking ( and only talking ) about customer experience is about as impactful or useful as an interpretive dance session on Italian cuisine while your kids are waiting for their evening spaghetti . To me it was obvious that decisions needed to be made , and that this process needed to be collaborative . I wanted to use a tool that is inviting and allows all stakeholders to express their ideas creatively , freely and compare these with those of other stakeholders . The aggression regarding the business question needed to be diffused and for that this tool seemed well positioned : becoming a part of the planning process should help let go of ego , personal or departmental fears and uncertainties . What could be more innocent than drawing a couple of sketches after all ? For reference to lecture 1 , please see here . Application I secured some time at the end of a 2 day management summit to bring up the topic of what the customer experience of the new vertical should be like . To make the task easier , I went to a large flipchart centered at the end of the room , and drew 2 mock - ups ( essentially 2 scenarios ) . I used visualization to explain the differences between the possible solutions and draw up a pro / con score - sheet and go through the opportunity together with management . These scenarios represented what a customer could experience as a first step in our application , and I involved all present to express themselves regarding this . I created a ‘ Y ’ situation where stakeholders needed to make decisions on what direction we should continue examining further . Participation brought up a lot of questions , and changes were made to the drawings . This led us to address the next steps in the customer journey . From a time and resource perspective we were very efficient – in less than an hour we sorted out a major blocker , silenced politics and agreed on the way forward . By visually mapping how the customer experience should ideally work , we could all see what was right and what was n’t . Insight While it was a successful session , I felt that it could have also gone the other way due to managerial ego ( “ why should we draw here like children ” , “ waste of time ” , “ I know what I want” … etc ) . It reinforced my experience that design thinking can only succeed if there is openness to the method and support from top level executives . What I learned from the session however was that aggression can be diffused by using the visualization tool . I will continue to use it in situations where emotions seem to govern action – if something does n’t make sense on a flow - chart , there is no place to hide ; customer experience either feels right or it does n’t . To get here I needed the support from top management which encouraged active responses within the room . Approach I honestly was too secretive about my plan and did n’t involve all stakeholders from the start . Perhaps I should be more open and try to facilitate collaboration from the beginning . I also pitched my first versions of the 2 possible scenarios without involving others . In the future I will try to address these .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: My Reflection – Visualization Challenge My company 1 - 1,5 years ago made a conscious decision to not open a vertical that would have complemented our customer experience , and would have provided the company with an opportunity to double its business in 2 - 3 years . The reason : corporate politics , incompetence and vanity . A couple of months into my job , I identified the problem : I wanted growth for the business and an improved customer experience . But how could I move the organization forward ? Frankly we were stuck , I however knew if I could get enough attention from the Board on growth – every department head would be scrambling to deliver . What ensued could be best described as ‘ out of the pan and into the fire ’ : struggle over what and how should be done , and of course , by whom . The one question that was raised later on in this face was : how / what should the customer experience look like ? Selection I chose the visualization tool , as it seemed the best way to cut - through the noise and start driving focus towards what really matters , the customer experience . My company is active in the tech / e - commerce space , therefore talking ( and only talking ) about customer experience is about as impactful or useful as an interpretive dance session on Italian cuisine while your kids are waiting for their evening spaghetti . To me it was obvious that decisions needed to be made , and that this process needed to be collaborative . I wanted to use a tool that is inviting and allows all stakeholders to express their ideas creatively , freely and compare these with those of other stakeholders . The aggression regarding the business question needed to be diffused and for that this tool seemed well positioned : becoming a part of the planning process should help let go of ego , personal or departmental fears and uncertainties . What could be more innocent than drawing a couple of sketches after all ? For reference to lecture 1 , please see here . Application I secured some time at the end of a 2 day management summit to bring up the topic of what the customer experience of the new vertical should be like . To make the task easier , I went to a large flipchart centered at the end of the room , and drew 2 mock - ups ( essentially 2 scenarios ) . I used visualization to explain the differences between the possible solutions and draw up a pro / con score - sheet and go through the opportunity together with management . These scenarios represented what a customer could experience as a first step in our application , and I involved all present to express themselves regarding this . I created a ‘ Y ’ situation where stakeholders needed to make decisions on what direction we should continue examining further . Participation brought up a lot of questions , and changes were made to the drawings . This led us to address the next steps in the customer journey . From a time and resource perspective we were very efficient – in less than an hour we sorted out a major blocker , silenced politics and agreed on the way forward . By visually mapping how the customer experience should ideally work , we could all see what was right and what was n’t . Insight While it was a successful session , I felt that it could have also gone the other way due to managerial ego ( “ why should we draw here like children ” , “ waste of time ” , “ I know what I want” … etc ) . It reinforced my experience that design thinking can only succeed if there is openness to the method and support from top level executives . What I learned from the session however was that aggression can be diffused by using the visualization tool . I will continue to use it in situations where emotions seem to govern action – if something does n’t make sense on a flow - chart , there is no place to hide ; customer experience either feels right or it does n’t . To get here I needed the support from top management which encouraged active responses within the room . Approach I honestly was too secretive about my plan and did n’t involve all stakeholders from the start . Perhaps I should be more open and try to facilitate collaboration from the beginning . I also pitched my first versions of the 2 possible scenarios without involving others . In the future I will try to address these . ### Output:

16216

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge and Selection It has been more than six months since COVID impacted our lives . I can very proudly say that I utilized this time ( and am still utilizing it ) in the very best way possible . I took out time to introspect and found that although I ’m good at talking to people , the way I tell them stories needs improvement . I realized that sometimes when I was in a group , some people were apathetic towards what I was saying . I did not know what to speak and how to speak in the most interesting manner . I did not pay much heed to the listener ’s needs . Hence , this introspection made me choose the Storytelling tool for this assignment . Application Described below are some of the ways in which I used the storytelling tool to improve myself : 1 . Observe and listen : What kind of people are you with ? What do they like / not like talking about ? I learned that all people do not find the same things interesting . I have a lot of friends from different backgrounds . Once I was telling a group of friends about this new pen which I bought for my father , which can write properly in zero gravity , on glass , on rocks , and even underwater . The group did not find this interesting . The next day I told another group about this and they found this pen to be the coolest thing ever ! I learned that all the things you know are not meant to be shared with all the people you know . 2 . Learning mindset : As we were told in this course , “ What are the things we do not know ? ” is one of the most important questions to ask ourselves . A learning mindset helped me cultivate new hobbies , one of them being reading books . I ’ve become comfortable with topics I never was , and this helped me increase my knowledge and made me a more interesting person . I ’ve even become better at articulating myself . 3 . Empathy : “ You never really understand a person until you consider things from his point of view . . . until you climb into his skin and walk around in it . ” - To Kill a Mockingbird ( Harper Lee ) In the past few months , I have been working a lot on being an empathetic person . Once one of my friends called me to discuss a problem . I listened to his problem and told him to ignore such a trivial matter . But then , after disconnecting the phone , I thought about it . I realized that I am not the one who gets to decide if his problem is trivial or material . I called him again just to apologize for calling his problem trivial and now tried understanding his problem . I believe that after this incident , I became a more empathetic person . 4 . The element of surprise : While talking to people , I have started saying things like “ And you wo n’t believe what happened next ” , “ Now I ’m going to tell you the most interesting part of the story ” . This made sure that the listener is now paying their 100 % attention , even if they were n’t earlier . The listener is fully invested in my story now . After all , who does n’t like the element of surprise ? I wish the examples I gave were related to my professional life . But it has been only 6 months since I started my job and I never got the chance to interact with my colleagues properly due to the COVID situation . Insight and Approach After I completed this course , I realized that I had already been working on my storytelling skills , even before I started taking this course . Learning that storytelling is such an important tool in Design Thinking made me realize that even when multiple people might have the same things to say , the only way they can stand out is by the way they tell stories , and that can make a huge difference . In the examples I gave in the previous section , I believe I identified my audience , prioritized the listener ’s needs and was able to take them along on my journey . Say , in the future , I have to pitch my business idea to somebody . If I ’m not able to tell them about it in the most interesting manner , they wo n’t find the idea attractive , no matter how good it is actually . This is where the ideas of storytelling and design thinking come into the picture . I concluded that storytelling is a skill that everybody should have , irrespective of their background . Now that I ’m working towards my storytelling skills , I believe I ’m working towards becoming a better and a smarter person !

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge and Selection It has been more than six months since COVID impacted our lives . I can very proudly say that I utilized this time ( and am still utilizing it ) in the very best way possible . I took out time to introspect and found that although I ’m good at talking to people , the way I tell them stories needs improvement . I realized that sometimes when I was in a group , some people were apathetic towards what I was saying . I did not know what to speak and how to speak in the most interesting manner . I did not pay much heed to the listener ’s needs . Hence , this introspection made me choose the Storytelling tool for this assignment . Application Described below are some of the ways in which I used the storytelling tool to improve myself : 1 . Observe and listen : What kind of people are you with ? What do they like / not like talking about ? I learned that all people do not find the same things interesting . I have a lot of friends from different backgrounds . Once I was telling a group of friends about this new pen which I bought for my father , which can write properly in zero gravity , on glass , on rocks , and even underwater . The group did not find this interesting . The next day I told another group about this and they found this pen to be the coolest thing ever ! I learned that all the things you know are not meant to be shared with all the people you know . 2 . Learning mindset : As we were told in this course , “ What are the things we do not know ? ” is one of the most important questions to ask ourselves . A learning mindset helped me cultivate new hobbies , one of them being reading books . I ’ve become comfortable with topics I never was , and this helped me increase my knowledge and made me a more interesting person . I ’ve even become better at articulating myself . 3 . Empathy : “ You never really understand a person until you consider things from his point of view . . . until you climb into his skin and walk around in it . ” - To Kill a Mockingbird ( Harper Lee ) In the past few months , I have been working a lot on being an empathetic person . Once one of my friends called me to discuss a problem . I listened to his problem and told him to ignore such a trivial matter . But then , after disconnecting the phone , I thought about it . I realized that I am not the one who gets to decide if his problem is trivial or material . I called him again just to apologize for calling his problem trivial and now tried understanding his problem . I believe that after this incident , I became a more empathetic person . 4 . The element of surprise : While talking to people , I have started saying things like “ And you wo n’t believe what happened next ” , “ Now I ’m going to tell you the most interesting part of the story ” . This made sure that the listener is now paying their 100 % attention , even if they were n’t earlier . The listener is fully invested in my story now . After all , who does n’t like the element of surprise ? I wish the examples I gave were related to my professional life . But it has been only 6 months since I started my job and I never got the chance to interact with my colleagues properly due to the COVID situation . Insight and Approach After I completed this course , I realized that I had already been working on my storytelling skills , even before I started taking this course . Learning that storytelling is such an important tool in Design Thinking made me realize that even when multiple people might have the same things to say , the only way they can stand out is by the way they tell stories , and that can make a huge difference . In the examples I gave in the previous section , I believe I identified my audience , prioritized the listener ’s needs and was able to take them along on my journey . Say , in the future , I have to pitch my business idea to somebody . If I ’m not able to tell them about it in the most interesting manner , they wo n’t find the idea attractive , no matter how good it is actually . This is where the ideas of storytelling and design thinking come into the picture . I concluded that storytelling is a skill that everybody should have , irrespective of their background . Now that I ’m working towards my storytelling skills , I believe I ’m working towards becoming a better and a smarter person ! ### Output:

16491

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection- Learning Launch Challenge The tool my team and I often used is learning launch , to experiment with our customers some of the ideas that we have to keep our customers when they have an intention of leaving the company . We started using this tool even before knowing that it was a tool of design thinking , because we needed to try different kind of ideas in order to keep our customers with a high probability to leave the company through offers , gifts , change loan ’s condition , etc . The tool has allowed us be able to learn if the idea works or it does n’t , if we need to improve it or make little changes and launch it again . Selection Learning Launch is a tool that allows to experiment an idea with your customers . The purpose of making this is to discover if you have a good idea and if it solves a customer ’s problem or needs in a short time . I chose learning launch because is a simple way to know if you idea is good enought and try with a small group of customers in a control environment and it gives you a chance to ask you customers and understand if this idea can solve their needs . Application I started the process by identifying the customers who had an intention to leave the company before reached the loan ’s term then we devolped a questionnaire to understand the customer ’s behavior , their paint points and starting to coming up with ideas for keeping them in our company . firsty I had the customer ’s answers , with my team we started thinking what would works to keep them in the company . Once the ideas started coming up , We picked some of them to start the experimentation . In order to tried the ideas , I divided the customers into 3 clusters according some features of their behaviour , loan ’s conditions and their profitability for the company . Each group received an action such as : 1 ) cluster 1 : We gave them a gift related to their car and sent them an email with the steps to use it , 2 weeks later we asked them about the gift and checked if they had used it , finally we asked for their feedback about the gift . 2 ) cluster 2 : we made them an offert to chance their current car to another newer with an special interest rate , during the call we received feedback about the offer to make some changes . 3 ) cluster 3 : They received a phone call to increase their loan ’s term to reduce their payment , we recorded the calls to have all the insight to figure out if this idea was good enought . Insight & Approach What I have learnt from applying this tool is that you need to talk to your customers , try your ideas in a short time and make sure that try them will be cheap . The important thing is to pick all your customer ’s verbatings in order to improve your idea or devolep a new one . For the next time I would change the time that I took to get the feedback and take action faster to improved the idea based on the customer ’s feedback and then experiment again . Because sometimes it takes long time to pay attention to your customer ’s feedback and make them suggestion into reallity .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection- Learning Launch Challenge The tool my team and I often used is learning launch , to experiment with our customers some of the ideas that we have to keep our customers when they have an intention of leaving the company . We started using this tool even before knowing that it was a tool of design thinking , because we needed to try different kind of ideas in order to keep our customers with a high probability to leave the company through offers , gifts , change loan ’s condition , etc . The tool has allowed us be able to learn if the idea works or it does n’t , if we need to improve it or make little changes and launch it again . Selection Learning Launch is a tool that allows to experiment an idea with your customers . The purpose of making this is to discover if you have a good idea and if it solves a customer ’s problem or needs in a short time . I chose learning launch because is a simple way to know if you idea is good enought and try with a small group of customers in a control environment and it gives you a chance to ask you customers and understand if this idea can solve their needs . Application I started the process by identifying the customers who had an intention to leave the company before reached the loan ’s term then we devolped a questionnaire to understand the customer ’s behavior , their paint points and starting to coming up with ideas for keeping them in our company . firsty I had the customer ’s answers , with my team we started thinking what would works to keep them in the company . Once the ideas started coming up , We picked some of them to start the experimentation . In order to tried the ideas , I divided the customers into 3 clusters according some features of their behaviour , loan ’s conditions and their profitability for the company . Each group received an action such as : 1 ) cluster 1 : We gave them a gift related to their car and sent them an email with the steps to use it , 2 weeks later we asked them about the gift and checked if they had used it , finally we asked for their feedback about the gift . 2 ) cluster 2 : we made them an offert to chance their current car to another newer with an special interest rate , during the call we received feedback about the offer to make some changes . 3 ) cluster 3 : They received a phone call to increase their loan ’s term to reduce their payment , we recorded the calls to have all the insight to figure out if this idea was good enought . Insight & Approach What I have learnt from applying this tool is that you need to talk to your customers , try your ideas in a short time and make sure that try them will be cheap . The important thing is to pick all your customer ’s verbatings in order to improve your idea or devolep a new one . For the next time I would change the time that I took to get the feedback and take action faster to improved the idea based on the customer ’s feedback and then experiment again . Because sometimes it takes long time to pay attention to your customer ’s feedback and make them suggestion into reallity . ### Output:

18492

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Visualization Challenge In the organization I work in , groups are creating software for internal and external clients but struggle when coming up with a name for their products . They recognize that even though the software is great , the name is crucial to the success of the product . Too difficult of a name and people will not remember it . Too simple of a name and people forget it because it ’s too generic or does n’t explain what the product actually does . Selection The tool I selected is Visualization . I myself am a very visual learner and I feel it helps a group to be able to physically see combinations and relations between words , images , etc . Application Visualization does not have to be a picture , drawing or video . Just writing something down so everyone in the group can see it is extremely helpful . To help the group create a name for their product , I first had them do a walkthrough of the product itself . While doing the walkthrough , I wrote on the wall , key aspects that were focal points for the product . Once the product walkthrough was finished , I had the team create a persona of who will be using this product . This way the whole group can get a sense of empathy for the people who will be utilizing this tool on a daily basis . I wrote all of the characteristics on the board , so people can the traits of the user base . My next step in the process is to show the group different naming trends in today ’s market . I write all the different examples on the wall , so everyone can see the company ’s names . This helps the teams to think of different ideas such as combining words , adding -ify to a word or misspelling a word on purpose . It ’s easy to tell the group all the different naming options but it ’s takes their idea creation to the next level when they can see what companies are doing . Finally , I hand each person in the group a pad of sticky notes and pens . On the wall I create 2 columns , 1 for words and the other for names . I tell the team , based on all the information they heard about the product , user base and naming conventions , write down whatever words or names come to them . I tell them to stick the notes on the wall in their appropriate section once they feel they have a good amount . Once this section of the process is completed , I go to the wall and start moving the notes into clouds of similar words and names . When the word clouds are created , I ask the group what words and names they like best and we start to move the notes around to create different name options . I also write synonyms of some words and stick them on the wall . By creating the word clouds and putting the names they come up with on the board for everyone to see , it allows the group to visualize different word combinations or variations of words . It ’s one thing to yell out names to one another but it ’s a whole other level to let people look at the words and digest them . Insight & Approach This application to the challenge actually came from a challenge that was done to name a different product but did n't have all the visualization and structure . The group wrote words and names down , but the cloud was full of everything all together . It was a little confusing and people did n’t know where to look . Design Thinking always amazes me when put into practice . I say that because to me it just makes sense , but to others they think it ’s unnecessary or a game until they say or do something creative that they may not have thought of before . Maybe the name the group came up with would have been thought of eventually by a team member , but how long would that have taken ? Could be a day , week , month , who knows . But , by using the Design Thinking process and letting the group visualize the data , in this case words , the group is more likely to think of a name faster and easier than they may have previously thought was possible . In the future when doing a challenge like this , I may not have the group write full names down . I may have them focus solely on writing words and then move to names after if they have additional thoughts . Visualization is an incredible tool because it allows for combined learning . Each member of the team is learning and going through the process together . For this challenge , as each person puts their notes on the wall , their divulging their information or idea to the group , putting everyone on the same page . I feel this is a powerful gesture in trust , team building and idea creation . Not only will this help teams create a name for this challenge , but it will also make them connect better for future challenges .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Visualization Challenge In the organization I work in , groups are creating software for internal and external clients but struggle when coming up with a name for their products . They recognize that even though the software is great , the name is crucial to the success of the product . Too difficult of a name and people will not remember it . Too simple of a name and people forget it because it ’s too generic or does n’t explain what the product actually does . Selection The tool I selected is Visualization . I myself am a very visual learner and I feel it helps a group to be able to physically see combinations and relations between words , images , etc . Application Visualization does not have to be a picture , drawing or video . Just writing something down so everyone in the group can see it is extremely helpful . To help the group create a name for their product , I first had them do a walkthrough of the product itself . While doing the walkthrough , I wrote on the wall , key aspects that were focal points for the product . Once the product walkthrough was finished , I had the team create a persona of who will be using this product . This way the whole group can get a sense of empathy for the people who will be utilizing this tool on a daily basis . I wrote all of the characteristics on the board , so people can the traits of the user base . My next step in the process is to show the group different naming trends in today ’s market . I write all the different examples on the wall , so everyone can see the company ’s names . This helps the teams to think of different ideas such as combining words , adding -ify to a word or misspelling a word on purpose . It ’s easy to tell the group all the different naming options but it ’s takes their idea creation to the next level when they can see what companies are doing . Finally , I hand each person in the group a pad of sticky notes and pens . On the wall I create 2 columns , 1 for words and the other for names . I tell the team , based on all the information they heard about the product , user base and naming conventions , write down whatever words or names come to them . I tell them to stick the notes on the wall in their appropriate section once they feel they have a good amount . Once this section of the process is completed , I go to the wall and start moving the notes into clouds of similar words and names . When the word clouds are created , I ask the group what words and names they like best and we start to move the notes around to create different name options . I also write synonyms of some words and stick them on the wall . By creating the word clouds and putting the names they come up with on the board for everyone to see , it allows the group to visualize different word combinations or variations of words . It ’s one thing to yell out names to one another but it ’s a whole other level to let people look at the words and digest them . Insight & Approach This application to the challenge actually came from a challenge that was done to name a different product but did n't have all the visualization and structure . The group wrote words and names down , but the cloud was full of everything all together . It was a little confusing and people did n’t know where to look . Design Thinking always amazes me when put into practice . I say that because to me it just makes sense , but to others they think it ’s unnecessary or a game until they say or do something creative that they may not have thought of before . Maybe the name the group came up with would have been thought of eventually by a team member , but how long would that have taken ? Could be a day , week , month , who knows . But , by using the Design Thinking process and letting the group visualize the data , in this case words , the group is more likely to think of a name faster and easier than they may have previously thought was possible . In the future when doing a challenge like this , I may not have the group write full names down . I may have them focus solely on writing words and then move to names after if they have additional thoughts . Visualization is an incredible tool because it allows for combined learning . Each member of the team is learning and going through the process together . For this challenge , as each person puts their notes on the wall , their divulging their information or idea to the group , putting everyone on the same page . I feel this is a powerful gesture in trust , team building and idea creation . Not only will this help teams create a name for this challenge , but it will also make them connect better for future challenges . ### Output:

15058

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge I am a member of the “ Design Management ” department in a retail - based organization . My job scope often requires me to embark on innovative taskforces to propose new retail ideas and architectural innovations ahead of current retail trends . My recent challenge was to propose unique landscape concepts and ideas that can be incorporated architecturally to create revolutionary state - of - the - art retail spaces , to bring greater values to my organization ’s future retail malls . Selection For kick - start , I focused on extensive research on publications and the internet , focusing on traditional landscape design theories , latest landscape technologies , highly dependent on information available on public platforms . As a result , my initial proposals was very limited in content and deemed as too idealistic and unrealistic , impossible to implement and unsustainable , particularly criticized and challenged by my organization ’s property management team . Upon reflecting , I realized that my failure stems from that my proposal was shallow , merely touching upon landscape design aesthetics , without true understanding for the process of growing and maintaining plants , and inconsiderate to users ’ needs . I recognized that I will need immersive exploration of the landscape field in order to successfully redefine my “ What is ? ” , reveal realistic problems and unarticulated insights to uncover underlying opportunities and possibilities . My approach was to utilize “ Story - telling ” to help to empathize with true user experience as a means to curate unconventional retail ideas . Application I interviewed my organization ’s property management team to understand their realistic daily operational difficulties in maintaining landscapes in our malls and learnt from their iterations of common mistakes made by landscape designers . For example , more than often , landscape designs are utopias as designers has minimal understanding for their proposed choice of plant species , which often turns out to be unsuitable for growth in the local climate and conditions etc . In particular , they identified that their greatest challenge was maintaining green walls in indoor malls and ensuring that the green walls continue to attain their designed aesthetic outlook , and often at an expensive maintenance cost . Subsequently , upon establishing a rapport with the property management team , they invited me on overseas guided visits to landscape - themed parks and research laboratories by landscape experts and meetings with green wall suppliers whom they have acquaintance with . The resultant proposal is a green wall collaboration with the suppliers we have met . It was an unanticipated success : achieving a win - win situation for all the 3 parties . For our property management team , the green walls ’ maintenance cost were greatly reduced with their maintenance work taken over by the suppliers , who in return showcased their products in our mall for advertisements . Also , I was able to ensure that my avant - garde landscape ideas can be implemented and sustainably maintained with expertise assistance , at a reasonable cost . Insight & Approach Through adopting the “ Storytelling tool ” , not only was I able to gain in - depth understanding and journey - map the property management team ’s job to establish valuable design opportunities through empathizing with their daily job challenges . I was able to establish a rapport with the property management team through our interview conversations and interactions , thus successfully inviting their contribution and engaging them in design and co - creation of my proposal , which definitely has significant impact on its success . This experience has therefore allowed me fully comprehend the power of “ Storytelling ” and the limitless potentials that it empowers .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge I am a member of the “ Design Management ” department in a retail - based organization . My job scope often requires me to embark on innovative taskforces to propose new retail ideas and architectural innovations ahead of current retail trends . My recent challenge was to propose unique landscape concepts and ideas that can be incorporated architecturally to create revolutionary state - of - the - art retail spaces , to bring greater values to my organization ’s future retail malls . Selection For kick - start , I focused on extensive research on publications and the internet , focusing on traditional landscape design theories , latest landscape technologies , highly dependent on information available on public platforms . As a result , my initial proposals was very limited in content and deemed as too idealistic and unrealistic , impossible to implement and unsustainable , particularly criticized and challenged by my organization ’s property management team . Upon reflecting , I realized that my failure stems from that my proposal was shallow , merely touching upon landscape design aesthetics , without true understanding for the process of growing and maintaining plants , and inconsiderate to users ’ needs . I recognized that I will need immersive exploration of the landscape field in order to successfully redefine my “ What is ? ” , reveal realistic problems and unarticulated insights to uncover underlying opportunities and possibilities . My approach was to utilize “ Story - telling ” to help to empathize with true user experience as a means to curate unconventional retail ideas . Application I interviewed my organization ’s property management team to understand their realistic daily operational difficulties in maintaining landscapes in our malls and learnt from their iterations of common mistakes made by landscape designers . For example , more than often , landscape designs are utopias as designers has minimal understanding for their proposed choice of plant species , which often turns out to be unsuitable for growth in the local climate and conditions etc . In particular , they identified that their greatest challenge was maintaining green walls in indoor malls and ensuring that the green walls continue to attain their designed aesthetic outlook , and often at an expensive maintenance cost . Subsequently , upon establishing a rapport with the property management team , they invited me on overseas guided visits to landscape - themed parks and research laboratories by landscape experts and meetings with green wall suppliers whom they have acquaintance with . The resultant proposal is a green wall collaboration with the suppliers we have met . It was an unanticipated success : achieving a win - win situation for all the 3 parties . For our property management team , the green walls ’ maintenance cost were greatly reduced with their maintenance work taken over by the suppliers , who in return showcased their products in our mall for advertisements . Also , I was able to ensure that my avant - garde landscape ideas can be implemented and sustainably maintained with expertise assistance , at a reasonable cost . Insight & Approach Through adopting the “ Storytelling tool ” , not only was I able to gain in - depth understanding and journey - map the property management team ’s job to establish valuable design opportunities through empathizing with their daily job challenges . I was able to establish a rapport with the property management team through our interview conversations and interactions , thus successfully inviting their contribution and engaging them in design and co - creation of my proposal , which definitely has significant impact on its success . This experience has therefore allowed me fully comprehend the power of “ Storytelling ” and the limitless potentials that it empowers . ### Output:

12404

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

My Reflection – Visualization Challenge & Selection:- There is an overwhelming problem of refunds to customers in my company , first thing that came to my mind during the course . I see how pictorial approach will help in resolving the problem , now I have diagram putting the issue at the center , and different stakeholders we need to bring on board in my head . I have written down questions we need to ask base on what is , what if , what wow and what works . We will also do sketching and prototyping , brain storming and a lot of practice , just like the story of The Good Kitchen in Denmark , we will use pictorial label in trying to serve our clients better in the aspect of the refunds . I prefer we have an open mind like Geoff , instead of George with the fear of falling that actually affected his new assignment in spite of his past success stories . Application:- I prefer to group the stakeholders in small cluster of 3 - 4 teams , this will make participation easy and interactive . Each team will focus on one area of the problem and represent them with notes then we come together at the end and deliberate every team ’s idea . To me this was the magic that change the case of senior citizens in Denmark case . Insight:- “ The most fundamental natural law of innovation is that the only certainty is uncertainty ” so innovation is not a cast a stone , in fact we should not be afraid of failing in the process of creating new things , instead we should be more focus on the journey . George in the course was afraid of getting into new things and that greatly affected negatively . Approach:- In the process of innovation , it is always good to show customer ’s empathy(that ’s putting the clients problem at the center and ahead of your company ’s solution ) , this will make us create new value for them , and that will eventually make us different to the clients .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: My Reflection – Visualization Challenge & Selection:- There is an overwhelming problem of refunds to customers in my company , first thing that came to my mind during the course . I see how pictorial approach will help in resolving the problem , now I have diagram putting the issue at the center , and different stakeholders we need to bring on board in my head . I have written down questions we need to ask base on what is , what if , what wow and what works . We will also do sketching and prototyping , brain storming and a lot of practice , just like the story of The Good Kitchen in Denmark , we will use pictorial label in trying to serve our clients better in the aspect of the refunds . I prefer we have an open mind like Geoff , instead of George with the fear of falling that actually affected his new assignment in spite of his past success stories . Application:- I prefer to group the stakeholders in small cluster of 3 - 4 teams , this will make participation easy and interactive . Each team will focus on one area of the problem and represent them with notes then we come together at the end and deliberate every team ’s idea . To me this was the magic that change the case of senior citizens in Denmark case . Insight:- “ The most fundamental natural law of innovation is that the only certainty is uncertainty ” so innovation is not a cast a stone , in fact we should not be afraid of failing in the process of creating new things , instead we should be more focus on the journey . George in the course was afraid of getting into new things and that greatly affected negatively . Approach:- In the process of innovation , it is always good to show customer ’s empathy(that ’s putting the clients problem at the center and ahead of your company ’s solution ) , this will make us create new value for them , and that will eventually make us different to the clients . ### Output:

9399

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

MIND MAP Challenge & Selection My challenge was to plan my career path and being promoted to higher position in my current organisation in 2 years . I ’ve diagnosed areas of my expertise , skills and gaps that I need to complete . I ’ve chosen to use mind map as a visualisation to my challenges . I ’ve grouped in 4 different areas which could have an impact on achieving my goal – being promoted to the higher positions . In my opinion mind map is a great tool to organize a large quantity of data , establish criteria and plan the suitable actions . In order to prepare a mind map I have used mobile applications which gave me possibility to quickly modify my plan / strategy based on the feedback I ’ve collected . Application I ’ve prepared first chart with the main goal I wanted to achieve . I ’ve put there also all the ideas and tasks . Based on job description , collected feedback what skills I need to have on this position and my idea of it I defined four core areas of actions that will bring me closer to have opportunity to being promoted . I analysed which of them will be useful even without my promotion and I focused only on two of them as leverages of my success . Insight & Approach At the beginning of my challenge I was afraid that there are too many actions and challenges that are ahead of me and I wo n’t be able to achieve my goal . After putting all of the information in the chart I ’ve realised that it is possible to classify actions I need to plan in main categories . What is more I do n’t need to realize all the tasks but it is crucial to focus on one or two of them with the most added value . What is more mind map helps me to coordinate my activities and also plan them on the time line so I feel that I have a control over this project and I can modyfia it .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: MIND MAP Challenge & Selection My challenge was to plan my career path and being promoted to higher position in my current organisation in 2 years . I ’ve diagnosed areas of my expertise , skills and gaps that I need to complete . I ’ve chosen to use mind map as a visualisation to my challenges . I ’ve grouped in 4 different areas which could have an impact on achieving my goal – being promoted to the higher positions . In my opinion mind map is a great tool to organize a large quantity of data , establish criteria and plan the suitable actions . In order to prepare a mind map I have used mobile applications which gave me possibility to quickly modify my plan / strategy based on the feedback I ’ve collected . Application I ’ve prepared first chart with the main goal I wanted to achieve . I ’ve put there also all the ideas and tasks . Based on job description , collected feedback what skills I need to have on this position and my idea of it I defined four core areas of actions that will bring me closer to have opportunity to being promoted . I analysed which of them will be useful even without my promotion and I focused only on two of them as leverages of my success . Insight & Approach At the beginning of my challenge I was afraid that there are too many actions and challenges that are ahead of me and I wo n’t be able to achieve my goal . After putting all of the information in the chart I ’ve realised that it is possible to classify actions I need to plan in main categories . What is more I do n’t need to realize all the tasks but it is crucial to focus on one or two of them with the most added value . What is more mind map helps me to coordinate my activities and also plan them on the time line so I feel that I have a control over this project and I can modyfia it . ### Output:

9362

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection - Learning launch Challenge : This is one of the challenges I faced during my work as an associate professor teaching mobile development to engineering students : We decided to adopt a Project Based Learning * approach for the next year . A selection of professors in each department was deciding the way to achieve this goal . The challenge was to make the classic software development courses more meaningful and engaging to students and mentors . Previous state : teaching classical mobile development courses with the same goals / objectives Next state : Project Based Learning approach as an engaging experience during which each student make his own mobile app . Selection : Our team is using some design thinking activities and tools during our courses ( story - telling to explain a concept , mind mapping to introduce a complex module .. etc . ) We decided to use Learning launch tool since the challenge we ’re facing contains many variables through time ( motivating students , motivating professors , changing the curriculum , changing the way to grade students … etc . ) . The Learning launch is a tool that implies to inspect and evaluate each assumption / initiative ( in our case each idea and change we will make to the curriculum ) . Each initiative is reviewed to understand the generated value which will be the key factor to keep or abandon that initiative . Application : First learning launch : The first decisions concerned the courses structure : - Assumption = > Making decent projects must be preceded by knowledge transfer . Decision = > During the first half of the semester , students learn the basics of mobile development , then they have to develop their mobile app prototype in order to make a final presentation with a ready to publish mobile application . Every student has 2 grades : presence during the courses and capstone project . - Assumption = > Including professors in the projects raises their motivation therefore the quality of their effort . Decision = > The description and theme of all apps were chosen by professors . As we inspected the assumptions and decisions made through the first semester , we decided to plan a second learning launch according to anonymous feedback we gathered from students and professors participating in these projects . Second learning launch The decisions focused on enhancing the values generated from the previous learning launch : - Assumption = > Making decent projects must be preceded by knowledge transfer . Decision = > Each course is divided into two parts : a guided workshop made by the professor , then a hands - on workshop during which the student apply the concepts learn to his own project . This way , the semester is a continuous and incremental process . Every student has 2 grades : active presence through submitting each workshop and capstone project ( this time submitted to the store since the essential pillars of the app is developed through the semester ) . - Assumption = > Including professors in the projects raises their motivation therefore the quality of their effort . Decision = > The description and theme of all apps were chosen by professors and the students have the right to suggest 3 ideas . Then the student has convince a jury of 3 professors of his idea in a scenario like talent reality shows . If the student gets the approval of the majority , he will develop his idea , otherwise , he will get a project chosen by the professors . Insight : Through learning launch , I learned to identify and prioritize assumptions then how to inspect and develop each assumption taking into consideration feedback and gained value . Personally it was interesting for me to get anonymous feedback about decisions that the team had different opinions about . Then , build on this feedback and correct / enhance the assumptions and decisions . Example : in the first learning launch , we expected that the students will be productive after finishing learning all the basics of mobile development . In the contrary , we did n’t have a positive feedback on the first part . Students and professors preferred to apply directly every concept learned in the capstone project . This was an important issue that we did n’t anticipate ! When we took this feedback into consideration we discovered that we can have some time left before the module end ( between 1 and two weeks ) . And therefore , we were able to make publishing the capstone project to the mobile store ( Android / iOS ) mandatory . We decided that decisions affecting courses must be taken in association with the continuous suggestions and feedback from our current and alumni students . Approach : Since the team is familiar with design thinking , and that the challenge is complex with many variables to consider , I think that learning launch is the perfect tool to use . The specter of use though could be enlarged to cover other topics / courses . The same design thinking tool could be used with management , marketing and entrepreneurship courses that students are having simultaneously with our mobile development module : the published mobile application could be a starting point to introduce marketing and branding for example ! and this will join our team efforts to other professors teams in addition to reshape the student experience into a continuous meaningful and unique experience . * Project Based Learning : https://www.edutopia.org/blog/what-heck-project-based-learning- heather - wolpert - gawron

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection - Learning launch Challenge : This is one of the challenges I faced during my work as an associate professor teaching mobile development to engineering students : We decided to adopt a Project Based Learning * approach for the next year . A selection of professors in each department was deciding the way to achieve this goal . The challenge was to make the classic software development courses more meaningful and engaging to students and mentors . Previous state : teaching classical mobile development courses with the same goals / objectives Next state : Project Based Learning approach as an engaging experience during which each student make his own mobile app . Selection : Our team is using some design thinking activities and tools during our courses ( story - telling to explain a concept , mind mapping to introduce a complex module .. etc . ) We decided to use Learning launch tool since the challenge we ’re facing contains many variables through time ( motivating students , motivating professors , changing the curriculum , changing the way to grade students … etc . ) . The Learning launch is a tool that implies to inspect and evaluate each assumption / initiative ( in our case each idea and change we will make to the curriculum ) . Each initiative is reviewed to understand the generated value which will be the key factor to keep or abandon that initiative . Application : First learning launch : The first decisions concerned the courses structure : - Assumption = > Making decent projects must be preceded by knowledge transfer . Decision = > During the first half of the semester , students learn the basics of mobile development , then they have to develop their mobile app prototype in order to make a final presentation with a ready to publish mobile application . Every student has 2 grades : presence during the courses and capstone project . - Assumption = > Including professors in the projects raises their motivation therefore the quality of their effort . Decision = > The description and theme of all apps were chosen by professors . As we inspected the assumptions and decisions made through the first semester , we decided to plan a second learning launch according to anonymous feedback we gathered from students and professors participating in these projects . Second learning launch The decisions focused on enhancing the values generated from the previous learning launch : - Assumption = > Making decent projects must be preceded by knowledge transfer . Decision = > Each course is divided into two parts : a guided workshop made by the professor , then a hands - on workshop during which the student apply the concepts learn to his own project . This way , the semester is a continuous and incremental process . Every student has 2 grades : active presence through submitting each workshop and capstone project ( this time submitted to the store since the essential pillars of the app is developed through the semester ) . - Assumption = > Including professors in the projects raises their motivation therefore the quality of their effort . Decision = > The description and theme of all apps were chosen by professors and the students have the right to suggest 3 ideas . Then the student has convince a jury of 3 professors of his idea in a scenario like talent reality shows . If the student gets the approval of the majority , he will develop his idea , otherwise , he will get a project chosen by the professors . Insight : Through learning launch , I learned to identify and prioritize assumptions then how to inspect and develop each assumption taking into consideration feedback and gained value . Personally it was interesting for me to get anonymous feedback about decisions that the team had different opinions about . Then , build on this feedback and correct / enhance the assumptions and decisions . Example : in the first learning launch , we expected that the students will be productive after finishing learning all the basics of mobile development . In the contrary , we did n’t have a positive feedback on the first part . Students and professors preferred to apply directly every concept learned in the capstone project . This was an important issue that we did n’t anticipate ! When we took this feedback into consideration we discovered that we can have some time left before the module end ( between 1 and two weeks ) . And therefore , we were able to make publishing the capstone project to the mobile store ( Android / iOS ) mandatory . We decided that decisions affecting courses must be taken in association with the continuous suggestions and feedback from our current and alumni students . Approach : Since the team is familiar with design thinking , and that the challenge is complex with many variables to consider , I think that learning launch is the perfect tool to use . The specter of use though could be enlarged to cover other topics / courses . The same design thinking tool could be used with management , marketing and entrepreneurship courses that students are having simultaneously with our mobile development module : the published mobile application could be a starting point to introduce marketing and branding for example ! and this will join our team efforts to other professors teams in addition to reshape the student experience into a continuous meaningful and unique experience . * Project Based Learning : https://www.edutopia.org/blog/what-heck-project-based-learning- heather - wolpert - gawron ### Output:

14076

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch is a great tool that could be used in various cases . Learning launch helps to understand what inspires customers and what ideas will work in a real environment , not just hypothetically . After generating ideas , you need to test them quickly and cheaply , that 's what this tool is appropriate for . My team chose it when were developing a communication concept in the tourism industry . The challenge was to establish contact with foreign tourists in a new way . St. Petersburg does not have modern communication programs that would combine all relevant materials for foreigners from Europe and the USA . Most of the time , international tourist exhibitions and official tourist web - portals are used to form the image of the city in the eyes of foreigners , but we noticed that these tools do n't work . Our decision was to create a resource that will build a connection between objects , locations and St. Petersburg 's community with new niches of foreign tourists , as well as to focus on the unique content of new routes . While generating ideas , we wanted to use different media resources and , first of all , create a site with a friendly TOV . After a brainstorm , we realized that the easiest way to build loyalty and user engagement is to use sensory stimulation and lifestyle presentation . The medium of such content is YouTube , so we decided to focus on prototyping this resource . We shot and edited the first short video about St. Petersburg , which reflected the communication style we needed . Then we presented it at a business tourism conference , where our potential partners gathered . This was necessary in order to track what emotional response our prototype would receive , just as it was in the story of IBM , which presented a new prototype of the exhibition stand at Sibos and after that collected data about new human interactions . What were our main insights ? Firstly , the production of content on YouTube is much faster and cheaper than developing applications or a website , and requires much less resources . A very small team could begin to shape a new image of the city . Secondly , a small prototype and its quick presentation helps to quickly understand whether our product will produce a " wow - effect " or not . This time our video got a positive emotional response , but did n't amaze the audience very much . Our mistake was incorrect positioning of the product and inaccuracy in choosing the scenario for the video . In addition , if we were in a slightly different situation with timing , it would be necessary to wait for the reaction directly from the YouTube audience , because it was our main goal . However , the Learning Launch and flexible approach to design thinking tools allowed us to understand that starting any project can be much easier than in the traditional model . From this course , I learned that mistakes are not our enemies , but our assistants , so our difficulties inspired us to fix the shortcomings and continue working further .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch is a great tool that could be used in various cases . Learning launch helps to understand what inspires customers and what ideas will work in a real environment , not just hypothetically . After generating ideas , you need to test them quickly and cheaply , that 's what this tool is appropriate for . My team chose it when were developing a communication concept in the tourism industry . The challenge was to establish contact with foreign tourists in a new way . St. Petersburg does not have modern communication programs that would combine all relevant materials for foreigners from Europe and the USA . Most of the time , international tourist exhibitions and official tourist web - portals are used to form the image of the city in the eyes of foreigners , but we noticed that these tools do n't work . Our decision was to create a resource that will build a connection between objects , locations and St. Petersburg 's community with new niches of foreign tourists , as well as to focus on the unique content of new routes . While generating ideas , we wanted to use different media resources and , first of all , create a site with a friendly TOV . After a brainstorm , we realized that the easiest way to build loyalty and user engagement is to use sensory stimulation and lifestyle presentation . The medium of such content is YouTube , so we decided to focus on prototyping this resource . We shot and edited the first short video about St. Petersburg , which reflected the communication style we needed . Then we presented it at a business tourism conference , where our potential partners gathered . This was necessary in order to track what emotional response our prototype would receive , just as it was in the story of IBM , which presented a new prototype of the exhibition stand at Sibos and after that collected data about new human interactions . What were our main insights ? Firstly , the production of content on YouTube is much faster and cheaper than developing applications or a website , and requires much less resources . A very small team could begin to shape a new image of the city . Secondly , a small prototype and its quick presentation helps to quickly understand whether our product will produce a " wow - effect " or not . This time our video got a positive emotional response , but did n't amaze the audience very much . Our mistake was incorrect positioning of the product and inaccuracy in choosing the scenario for the video . In addition , if we were in a slightly different situation with timing , it would be necessary to wait for the reaction directly from the YouTube audience , because it was our main goal . However , the Learning Launch and flexible approach to design thinking tools allowed us to understand that starting any project can be much easier than in the traditional model . From this course , I learned that mistakes are not our enemies , but our assistants , so our difficulties inspired us to fix the shortcomings and continue working further . ### Output:

18134

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection- Mind Mapping Tool Challenge & Selection After having an extensive meeting to discuss the wants and needs from our client / stakeholder , we developed a plan prioritizing the goals , tasks , and pertinent deadlines to meet the fulfilment of our client ’s product through the use the Mind Mapping tool . We use the Mind Mapping approach to focus on the specifics of the “ what is ” stage of the product ’s design and development processes . Our client is an organization seeking implementation of a software that can manage their companies day - to - day business activities . As result , we begin to execute this by mapping out the project into groups of ‘ sprints ’ . ‘ Sprints ’ gives us a broader view of what went well , what went wrong , and what needs improvement . In addition , we use the mind mapping board to visually identify patterns , trends , and comparative analysis to build our backlogs . This allows us to track the progression of the project while tackling the goals in each ‘ sprint ’ , making it more manageable to produce a final product for deployment . Application The first phase - Planning / Strategizing . We identified the central idea or goal of the project . As previously stated , our client wants us to build a software that allows them to better manage the day - to - day activities of their business . With that in mind , we first identify the central point – which is , build a software that can manage the day - to - day activities of the organization . We then take this central idea and build the visuals for our mind mapping tool . On the mind mapping tool board , there are main branches to centralize the key details of this project . This consists of ( Planning / Strategizing , Planning , Discovery & Test ) . Once this is put in place , we have dedicated a few months solely for gathering information and related data to move this project forward . Second phase - Planning . The next phase is one of the most important phases of visually mapping out this project . This allows us to dive deeper and look for patterns or trends . We use these patterns and trends to analyze and determine how to move forward into the next phase of development . The details in the process planning allows us to identify how to assign the tasks to each team member . With the information we ’ve already gathered about the organization and their needs to have this software built , we disseminate the responsibilities into parts visually on the mind mapping tool to show the branches extension from the core central idea . The key information we will focus on is analysis and discovery , laying down the statement of work , carving out the project timeline , identifying the project sponsors , stakeholders , and relying on the subject matter experts . Third phase - Discovery & Test . During this phase , we have enough gathered facts to decide on the proper requirements , user stories , and what ’s needed for the development process of building this software . Now we move on to demonstration for the user requirements . This phase gives us a snapshot of how the project is progressing . Using the information from the demonstration , we can make adjustments or move on to the next ‘ sprint ’ . Insight & Approach Takeaways . In mapping out the key details of producing a product for our client , we came across some technicalities that needed attention and revamping . After launching a test pilot for our stakeholder , we look to see if the software is ready for use . During the performance test , we tracked the progress , reviewed , and reported our findings . With this information we can visually outline and define the needed changes and determined how much time were allotted to finish out this project . The team will note any and every detail from minor to major glitches , checking for delays , bugs , functionality concerns , and overall flow of the software . After evaluating the data and reviewing the results of the test , one thing we ’ve decided as a team is to execute more tests periodically throughout the phases of the ‘ sprints ’ . In doing so , this allows us to track , address , and make adjustment with issues that may arise much more quicker . This also reduces the amount of times we need to test towards the latter end to prevent any unforeseeable issues arising at the final stages of this project prior to deployment .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection- Mind Mapping Tool Challenge & Selection After having an extensive meeting to discuss the wants and needs from our client / stakeholder , we developed a plan prioritizing the goals , tasks , and pertinent deadlines to meet the fulfilment of our client ’s product through the use the Mind Mapping tool . We use the Mind Mapping approach to focus on the specifics of the “ what is ” stage of the product ’s design and development processes . Our client is an organization seeking implementation of a software that can manage their companies day - to - day business activities . As result , we begin to execute this by mapping out the project into groups of ‘ sprints ’ . ‘ Sprints ’ gives us a broader view of what went well , what went wrong , and what needs improvement . In addition , we use the mind mapping board to visually identify patterns , trends , and comparative analysis to build our backlogs . This allows us to track the progression of the project while tackling the goals in each ‘ sprint ’ , making it more manageable to produce a final product for deployment . Application The first phase - Planning / Strategizing . We identified the central idea or goal of the project . As previously stated , our client wants us to build a software that allows them to better manage the day - to - day activities of their business . With that in mind , we first identify the central point – which is , build a software that can manage the day - to - day activities of the organization . We then take this central idea and build the visuals for our mind mapping tool . On the mind mapping tool board , there are main branches to centralize the key details of this project . This consists of ( Planning / Strategizing , Planning , Discovery & Test ) . Once this is put in place , we have dedicated a few months solely for gathering information and related data to move this project forward . Second phase - Planning . The next phase is one of the most important phases of visually mapping out this project . This allows us to dive deeper and look for patterns or trends . We use these patterns and trends to analyze and determine how to move forward into the next phase of development . The details in the process planning allows us to identify how to assign the tasks to each team member . With the information we ’ve already gathered about the organization and their needs to have this software built , we disseminate the responsibilities into parts visually on the mind mapping tool to show the branches extension from the core central idea . The key information we will focus on is analysis and discovery , laying down the statement of work , carving out the project timeline , identifying the project sponsors , stakeholders , and relying on the subject matter experts . Third phase - Discovery & Test . During this phase , we have enough gathered facts to decide on the proper requirements , user stories , and what ’s needed for the development process of building this software . Now we move on to demonstration for the user requirements . This phase gives us a snapshot of how the project is progressing . Using the information from the demonstration , we can make adjustments or move on to the next ‘ sprint ’ . Insight & Approach Takeaways . In mapping out the key details of producing a product for our client , we came across some technicalities that needed attention and revamping . After launching a test pilot for our stakeholder , we look to see if the software is ready for use . During the performance test , we tracked the progress , reviewed , and reported our findings . With this information we can visually outline and define the needed changes and determined how much time were allotted to finish out this project . The team will note any and every detail from minor to major glitches , checking for delays , bugs , functionality concerns , and overall flow of the software . After evaluating the data and reviewing the results of the test , one thing we ’ve decided as a team is to execute more tests periodically throughout the phases of the ‘ sprints ’ . In doing so , this allows us to track , address , and make adjustment with issues that may arise much more quicker . This also reduces the amount of times we need to test towards the latter end to prevent any unforeseeable issues arising at the final stages of this project prior to deployment . ### Output:

21392

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Learning launch Challenge The grocery store where I worked during my internship got many requests for adding alcohol - free products , e.g. , alcohol - free ciders & beers , to their selection . As a health- conscious store , they eagerly answered the clients ' demands but soon discovered that those products ' sales were relatively low compared to their expectations based on the number of requests . The store now faced a challenge in improving the sales of those products with an easy and low - cost solution . Selection To solve the issue the store was having , I chose the learning launch tool as the selected tool . Due to the budget restrictions and time sensitivity , the learning launch tool seemed to be the best tool suited to handle the challenge . That was because the learning launch allows the store to quickly test the experimental ideas and get instant feedback on whether the idea was a good solution or give possible ideas for a better solution . Application We decided to test an idea that came up during the ideation session . The idea was inspired by new products promotion we had seen a lot . Often , when new products are coming out , the companies would set up tables in different stores for food samples to promote their new product . To use that idea as a possible solution , we looked up when were the most popular times for people to buy alcohol , and as we suspected , the highest sales were Wednesday to Saturday evenings and the night before a holiday . We decided to set up a table for sample testing of the alcohol - free products around those popular hours near the alcohol products section . To promote the acquired alcohol - free products , our personnel handling the sample tasting table . They used the feedback that we originally got when clients requested the products to attract people to the sample tasting table . E.g. , alcohol - free cider is healthier and also helps people who don't / can't drink to feel more included . During those alcohol - free products sample testing sessions , we noticed a definite spike in sales , but we also saw that a lot of customers were asking where they could find the products in the store , which made us realize that having the current product arrangement was not helping the sales of the products . Based on the realization , we decided to move all the alcohol - free products to a new location . We made sure that they had appropriate signs to attract customers and noticed additional overall sales improvement . Insight From the learning launch tool test , we confirmed the opportunity to use ideas from other fields to solve the specific needs that we had regarding certain products . Based on the results , we could say that the learning launch tool served its purpose and helped find a solution for our challenge . In addition to that , we also got additional ideas to further improvements that we had not anticipated . Approach The learning launch tool was definitely the correct tool for the challenge we had , we have used it before , and I would use the same tool the next time when I 'm asked to handle a similar challenge . The store has continuous feedback coming straight from the customers , and we have also always used a mind mapping tool to get the ideas that could serve as possible solutions for challenges .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Learning launch Challenge The grocery store where I worked during my internship got many requests for adding alcohol - free products , e.g. , alcohol - free ciders & beers , to their selection . As a health- conscious store , they eagerly answered the clients ' demands but soon discovered that those products ' sales were relatively low compared to their expectations based on the number of requests . The store now faced a challenge in improving the sales of those products with an easy and low - cost solution . Selection To solve the issue the store was having , I chose the learning launch tool as the selected tool . Due to the budget restrictions and time sensitivity , the learning launch tool seemed to be the best tool suited to handle the challenge . That was because the learning launch allows the store to quickly test the experimental ideas and get instant feedback on whether the idea was a good solution or give possible ideas for a better solution . Application We decided to test an idea that came up during the ideation session . The idea was inspired by new products promotion we had seen a lot . Often , when new products are coming out , the companies would set up tables in different stores for food samples to promote their new product . To use that idea as a possible solution , we looked up when were the most popular times for people to buy alcohol , and as we suspected , the highest sales were Wednesday to Saturday evenings and the night before a holiday . We decided to set up a table for sample testing of the alcohol - free products around those popular hours near the alcohol products section . To promote the acquired alcohol - free products , our personnel handling the sample tasting table . They used the feedback that we originally got when clients requested the products to attract people to the sample tasting table . E.g. , alcohol - free cider is healthier and also helps people who don't / can't drink to feel more included . During those alcohol - free products sample testing sessions , we noticed a definite spike in sales , but we also saw that a lot of customers were asking where they could find the products in the store , which made us realize that having the current product arrangement was not helping the sales of the products . Based on the realization , we decided to move all the alcohol - free products to a new location . We made sure that they had appropriate signs to attract customers and noticed additional overall sales improvement . Insight From the learning launch tool test , we confirmed the opportunity to use ideas from other fields to solve the specific needs that we had regarding certain products . Based on the results , we could say that the learning launch tool served its purpose and helped find a solution for our challenge . In addition to that , we also got additional ideas to further improvements that we had not anticipated . Approach The learning launch tool was definitely the correct tool for the challenge we had , we have used it before , and I would use the same tool the next time when I 'm asked to handle a similar challenge . The store has continuous feedback coming straight from the customers , and we have also always used a mind mapping tool to get the ideas that could serve as possible solutions for challenges . ### Output:

11245

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge and Selection The principal apparatus I utilized was the device of Visualization , or Visual Thinking , to accomplish a common comprehension of an issue space among a differing gathering of partners before endeavoring to recognize and characterize conceivable answers for the issue . I utilize this methodology frequently with our clients , who are government offices attempting to apply innovation advancements to modernize their main goal or the conveyance of their administrations to their client , which might be U.S. natives , organizations , and non - subjects . I have utilized the method of utilizing a straw man perception of an issue area with an arrangement of inquiries or prompts for talk to permit a different gathering of partners to gain from one another during the time spent characterizing the extension , limits , key components , and connections between components to consider when distinguishing torment focuses and open doors for changes or arrangements . Application I begin the procedure by making a straw man realistic of the issue area . To build up the straw man realistic , I will draw from any current material accessible to comprehend the earth . The current material might be operational or procedural records , preparing materials , showcasing materials , GAO or other inspecting reports . On the off chance that materials are not accessible , then I direct casual meetings with one - three of the partners who serve as my fundamental purposes of contact on the activity . On the off chance that fitting to the circumstance , I will acquire the idea to " front - stage / back - stage " from past examine , and talked about in David Gray 's book , " The Connected Company " . The front - stage / back - stage approach strengthens the idea that each administration – even an inward administration – has clients with whom the administration supplier interfaces and inside procedures that empower the association to give the administration . The format I regularly begin with additionally has a section on the left to distinguish Partners and Value Chain Providers and a segment on the privilege to distinguish Oversight Organizations , for example , Congress , GAO , worker 's organizations , support bunches , and different substances that might add requirements to how the association works . The straw man realistic is basic , utilizing straightforward shapes and symbols accessible in Visio or on the Web . On the off chance that the front - stage / back - stage view does n't work , then I will make an alternate sort of visual , either in view of an abnormal state process stream with swim paths for various partners , or another organization . For the action , I will isolate the partners into gatherings of 5 - 6 members each speaking to a distinctive association or range of hobby . Every gathering gets a blurb size duplicate of the straw man realistic that they can compose on specifically , or use sticky notes to make remarks . I give them two - three inquiries to reply , for example , 1 ) What key components are absent from the realistic ? 2 ) What okay change about the realistic to make it all the more precisely mirror your issue space ? 3 ) What key bits of knowledge do you have about the connections between the elements in your issue space ? I give them roughly 20 minutes to talk about the inquiries and imprint up the realistic . At that point I have every gathering report out on their responses to those three inquiries while indicating the imprint ups on their publication . As every gathering reports out , I record shared traits in the bits of knowledge of every gathering , and after that extra experiences that originate from the gathering exchange on an extra duplicate of the realistic . After the session , I digitize every gathering 's notice as an ancient rarity , make a perspective that joins the mutual and new bits of knowledge from the gathering discourse , and after that make a reexamined realistic that joins their input and proposed changes that they consented to as a gathering . Understanding and Approach What I have gained from directing this activity with a few gatherings is that while the realistic – particularly the amended realistic that fuses their input – is essential for strengthening their comprehension of the issue they are attempting to understand , the more significant part of the action is the shared bits of knowledge and shared discovering that happens while they are attempting to characterize their issue space . The realistic gives the assorted gathering of partners a point of convergence for examination that permits them to share their points of view and form bits of knowledge into potential underlying drivers of their issues . While they could make the realistic from a clear slate in a community way , beginning with a straw man bounce begins the discussion for them . They can rapidly distinguish where they are in the realistic – or in the event that they are missing – and can all the more rapidly increase new bits of knowledge about connections between key elements rather than requiring some serious energy to distinguish them . They can likewise distinguish variables in the issue space – that is , it makes a difference them to distinguish what they do n't have the foggiest idea , in what ranges they have to get data or information to give the qualities for the variables . Since I found that the most profitable viewpoint is the mutual bits of knowledge and learning , next time I would utilize the perception movement as a beginning stage for a progression of configuration intuition exercises . At that point the updated realistic that joins their consolidated criticism can serve as a source of perspective instrument all through the rest of their work .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge and Selection The principal apparatus I utilized was the device of Visualization , or Visual Thinking , to accomplish a common comprehension of an issue space among a differing gathering of partners before endeavoring to recognize and characterize conceivable answers for the issue . I utilize this methodology frequently with our clients , who are government offices attempting to apply innovation advancements to modernize their main goal or the conveyance of their administrations to their client , which might be U.S. natives , organizations , and non - subjects . I have utilized the method of utilizing a straw man perception of an issue area with an arrangement of inquiries or prompts for talk to permit a different gathering of partners to gain from one another during the time spent characterizing the extension , limits , key components , and connections between components to consider when distinguishing torment focuses and open doors for changes or arrangements . Application I begin the procedure by making a straw man realistic of the issue area . To build up the straw man realistic , I will draw from any current material accessible to comprehend the earth . The current material might be operational or procedural records , preparing materials , showcasing materials , GAO or other inspecting reports . On the off chance that materials are not accessible , then I direct casual meetings with one - three of the partners who serve as my fundamental purposes of contact on the activity . On the off chance that fitting to the circumstance , I will acquire the idea to " front - stage / back - stage " from past examine , and talked about in David Gray 's book , " The Connected Company " . The front - stage / back - stage approach strengthens the idea that each administration – even an inward administration – has clients with whom the administration supplier interfaces and inside procedures that empower the association to give the administration . The format I regularly begin with additionally has a section on the left to distinguish Partners and Value Chain Providers and a segment on the privilege to distinguish Oversight Organizations , for example , Congress , GAO , worker 's organizations , support bunches , and different substances that might add requirements to how the association works . The straw man realistic is basic , utilizing straightforward shapes and symbols accessible in Visio or on the Web . On the off chance that the front - stage / back - stage view does n't work , then I will make an alternate sort of visual , either in view of an abnormal state process stream with swim paths for various partners , or another organization . For the action , I will isolate the partners into gatherings of 5 - 6 members each speaking to a distinctive association or range of hobby . Every gathering gets a blurb size duplicate of the straw man realistic that they can compose on specifically , or use sticky notes to make remarks . I give them two - three inquiries to reply , for example , 1 ) What key components are absent from the realistic ? 2 ) What okay change about the realistic to make it all the more precisely mirror your issue space ? 3 ) What key bits of knowledge do you have about the connections between the elements in your issue space ? I give them roughly 20 minutes to talk about the inquiries and imprint up the realistic . At that point I have every gathering report out on their responses to those three inquiries while indicating the imprint ups on their publication . As every gathering reports out , I record shared traits in the bits of knowledge of every gathering , and after that extra experiences that originate from the gathering exchange on an extra duplicate of the realistic . After the session , I digitize every gathering 's notice as an ancient rarity , make a perspective that joins the mutual and new bits of knowledge from the gathering discourse , and after that make a reexamined realistic that joins their input and proposed changes that they consented to as a gathering . Understanding and Approach What I have gained from directing this activity with a few gatherings is that while the realistic – particularly the amended realistic that fuses their input – is essential for strengthening their comprehension of the issue they are attempting to understand , the more significant part of the action is the shared bits of knowledge and shared discovering that happens while they are attempting to characterize their issue space . The realistic gives the assorted gathering of partners a point of convergence for examination that permits them to share their points of view and form bits of knowledge into potential underlying drivers of their issues . While they could make the realistic from a clear slate in a community way , beginning with a straw man bounce begins the discussion for them . They can rapidly distinguish where they are in the realistic – or in the event that they are missing – and can all the more rapidly increase new bits of knowledge about connections between key elements rather than requiring some serious energy to distinguish them . They can likewise distinguish variables in the issue space – that is , it makes a difference them to distinguish what they do n't have the foggiest idea , in what ranges they have to get data or information to give the qualities for the variables . Since I found that the most profitable viewpoint is the mutual bits of knowledge and learning , next time I would utilize the perception movement as a beginning stage for a progression of configuration intuition exercises . At that point the updated realistic that joins their consolidated criticism can serve as a source of perspective instrument all through the rest of their work . ### Output:

13328

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping Challenge Mind Mapping is the tool of choice when you want to get insights from a varied group of individuals who come together . I work at Post Graduate College working with a large group of students from different strata of the society with differences in social , language and family background . The challenge is to create an awareness on the significance of continues learning , Continues learning involves identifying a problem , looking for a solution and implementing the solution , while doing so what do they learn , plays a major role in their life post college . Since the students , come from different economic backgrounds their insights related to day - to - day problems faced by other individuals is different . Selection When explaining a concept it is easier to remember and understand when one is able to empathize with others . While explaining to students to empathize . I find that Mind map- and use of yard sale technique helps in gaining insights from the varied group of students in how they look at the problem . a chart paper and some sticky notes gives key insights about how they view the problem and their suggestions on the solution . Application Each student is required to make a note on their strengths and weakness , one of the student is selected as a leader who then gets to create a team of students based on the description of the problem that has been given to them . The team then has to gather data on the problem by any sources necessary , which includes interviews with people effected as well experts in the domain or from secondary sources of data as well . Once done they need to arrange their idea of the process which includes the concepts that are important , and how they are connected to one another and the area where they think the problem arises from . They then use sticky notes to collect necessary insights from other group on the said problem and then develop a solution that is viable , desirable and feasible . Which is then tweaked again after getting insights on the said solution from other groups . Insights While there are many other approaches to make lifelong learning a habit the use of mind mapping as tool has helped my students getting the perspective of the their peers as well of the people who have been affected by the said problem . The art of asking right questions and looking for apt answers is what they gain . The logical flow of developing a solution for the problems faced is what creates habitual learning . Approach Approaches like Storytelling is helpful to make a topic more interesting , but to have a meaningful learning outcome one has to see through the eyes of others . Thus , the mind mapping approach is suitable when the students are an active bunch and there is enough space to move about , for learning to be effective . Once they go through the process , majority of them start thinking from other perspectives and try to solve problems they face in a better way .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping Challenge Mind Mapping is the tool of choice when you want to get insights from a varied group of individuals who come together . I work at Post Graduate College working with a large group of students from different strata of the society with differences in social , language and family background . The challenge is to create an awareness on the significance of continues learning , Continues learning involves identifying a problem , looking for a solution and implementing the solution , while doing so what do they learn , plays a major role in their life post college . Since the students , come from different economic backgrounds their insights related to day - to - day problems faced by other individuals is different . Selection When explaining a concept it is easier to remember and understand when one is able to empathize with others . While explaining to students to empathize . I find that Mind map- and use of yard sale technique helps in gaining insights from the varied group of students in how they look at the problem . a chart paper and some sticky notes gives key insights about how they view the problem and their suggestions on the solution . Application Each student is required to make a note on their strengths and weakness , one of the student is selected as a leader who then gets to create a team of students based on the description of the problem that has been given to them . The team then has to gather data on the problem by any sources necessary , which includes interviews with people effected as well experts in the domain or from secondary sources of data as well . Once done they need to arrange their idea of the process which includes the concepts that are important , and how they are connected to one another and the area where they think the problem arises from . They then use sticky notes to collect necessary insights from other group on the said problem and then develop a solution that is viable , desirable and feasible . Which is then tweaked again after getting insights on the said solution from other groups . Insights While there are many other approaches to make lifelong learning a habit the use of mind mapping as tool has helped my students getting the perspective of the their peers as well of the people who have been affected by the said problem . The art of asking right questions and looking for apt answers is what they gain . The logical flow of developing a solution for the problems faced is what creates habitual learning . Approach Approaches like Storytelling is helpful to make a topic more interesting , but to have a meaningful learning outcome one has to see through the eyes of others . Thus , the mind mapping approach is suitable when the students are an active bunch and there is enough space to move about , for learning to be effective . Once they go through the process , majority of them start thinking from other perspectives and try to solve problems they face in a better way . ### Output:

19115

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking – New Design Journey ( Automative & Retail ) Challenge When I was working in a company operating in different sectors , there was a need for a new product and service design where different sectors could come together and cooperate . Although everyone was very good in their field , we had a hard time developing different perspectives and figuring out how to benefit from each other . The working group I was in was responsible for creating a new design by combining automotive and home appliance products . It was difficult to develop a new product and service by working together these two groups , which are far from each other and have almost no common point . After having a few brainstorming sessions among the team members , we started to dislike the ideas that came to mind . Designing a modular espresso machine inside the car was the best idea that came to our mind . However , upon reflection , we came to the conclusion that people take coffee breaks on long journeys and enjoy it . Selection Finally , we decided to change our method and use design thinking tools . What we needed was to go to the end users and combine these two products according to their needs . We decided to use the visualization tool for this . Because we wanted people to imagine their journeys , breaks and experiences . We divided our work into two streams and visualized travels . We interviewed with 4 different families taking a long journey by car and 4 different business people returning home from work in the evening traffic . Then , we evaluated how we can make a difference in their journeys by putting all the images that came out side by side . Application We planned the workshops for two different days in the same week , with one day in between . Each group briefly explained the purpose of the workshop to the invited participants , and asked them to visualize the routes they followed in the summer : Their coffee breaks , their happy and unhappy moments in the car . In all the drawings , visuals of foods and beverages were seen in the cars . If the mind has placed something , it definitely has good and bad experiences about it and a story to tell . When we asked about the experience of eating and drinking in the car , the rubic summary of the problem occurred as follows . What Is What If What Wows What Works While travelling in summer , the beverages get too hot to drink and foods stink in the car . Carrying mini travel cooler takes a lot of space at the backseat for crowded families . What if we had a solution in the interior design so keeping bevereges cold does n't cost a space in the car ? Integrating a mini coller in the luggage area Adjusting the luggage compartment temperature . Using refrigerator algorithm and sensing if there are any foods or beverages carried in the luggage area and authomatically adjusting the temperature . At the end of the workshop with the first group , we had 3 great ideas . This also showed us that nothing could be more directive than real experience . Of course , revealing the experience and combining the parts was definitely an important competence and design thinking was the nature of this business . Unhappy , tired and angry faces were predominant in the drawings in the workshop with the second group . When we went into detail , we learned that most people think about the time they will spend to prepare dinner after going home . They mostly feel very tired and they eat unhealthy food when they can not deal with prepearing the meal . The rubic summary of the problem occurred as follows . What Is What If What Wows What Works When it takes a long time to go home , there is no time to prepare dinner or it becomes very tiring A meal prepared the day before or in the morning was ready for us when we got home ? Wasting no time for dinner preperation at nights during week . Designing an oven which can keep meal fresh for 12 hours and can be triggered to cook when the car started to way home At the end of the second workshop we had 2 great ideas to present too . Insights Using visualization , we allowed people to see their routine experiences from a different perspective , out of the picture . In this way , we enabled them to question the issues that cause them pain and difficulties . When we asked the right questions , we saw what kind of difference - making solutions we can actually implement . We have seen that we can integrate two segments that are very difficult to combine at smart points with the design thinking method . Approach In the upcoming process , we decided to address the processes by developing different perspectives by using the visualization , one of the design thinking tools , in new and innovative service - product development processes .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking – New Design Journey ( Automative & Retail ) Challenge When I was working in a company operating in different sectors , there was a need for a new product and service design where different sectors could come together and cooperate . Although everyone was very good in their field , we had a hard time developing different perspectives and figuring out how to benefit from each other . The working group I was in was responsible for creating a new design by combining automotive and home appliance products . It was difficult to develop a new product and service by working together these two groups , which are far from each other and have almost no common point . After having a few brainstorming sessions among the team members , we started to dislike the ideas that came to mind . Designing a modular espresso machine inside the car was the best idea that came to our mind . However , upon reflection , we came to the conclusion that people take coffee breaks on long journeys and enjoy it . Selection Finally , we decided to change our method and use design thinking tools . What we needed was to go to the end users and combine these two products according to their needs . We decided to use the visualization tool for this . Because we wanted people to imagine their journeys , breaks and experiences . We divided our work into two streams and visualized travels . We interviewed with 4 different families taking a long journey by car and 4 different business people returning home from work in the evening traffic . Then , we evaluated how we can make a difference in their journeys by putting all the images that came out side by side . Application We planned the workshops for two different days in the same week , with one day in between . Each group briefly explained the purpose of the workshop to the invited participants , and asked them to visualize the routes they followed in the summer : Their coffee breaks , their happy and unhappy moments in the car . In all the drawings , visuals of foods and beverages were seen in the cars . If the mind has placed something , it definitely has good and bad experiences about it and a story to tell . When we asked about the experience of eating and drinking in the car , the rubic summary of the problem occurred as follows . What Is What If What Wows What Works While travelling in summer , the beverages get too hot to drink and foods stink in the car . Carrying mini travel cooler takes a lot of space at the backseat for crowded families . What if we had a solution in the interior design so keeping bevereges cold does n't cost a space in the car ? Integrating a mini coller in the luggage area Adjusting the luggage compartment temperature . Using refrigerator algorithm and sensing if there are any foods or beverages carried in the luggage area and authomatically adjusting the temperature . At the end of the workshop with the first group , we had 3 great ideas . This also showed us that nothing could be more directive than real experience . Of course , revealing the experience and combining the parts was definitely an important competence and design thinking was the nature of this business . Unhappy , tired and angry faces were predominant in the drawings in the workshop with the second group . When we went into detail , we learned that most people think about the time they will spend to prepare dinner after going home . They mostly feel very tired and they eat unhealthy food when they can not deal with prepearing the meal . The rubic summary of the problem occurred as follows . What Is What If What Wows What Works When it takes a long time to go home , there is no time to prepare dinner or it becomes very tiring A meal prepared the day before or in the morning was ready for us when we got home ? Wasting no time for dinner preperation at nights during week . Designing an oven which can keep meal fresh for 12 hours and can be triggered to cook when the car started to way home At the end of the second workshop we had 2 great ideas to present too . Insights Using visualization , we allowed people to see their routine experiences from a different perspective , out of the picture . In this way , we enabled them to question the issues that cause them pain and difficulties . When we asked the right questions , we saw what kind of difference - making solutions we can actually implement . We have seen that we can integrate two segments that are very difficult to combine at smart points with the design thinking method . Approach In the upcoming process , we decided to address the processes by developing different perspectives by using the visualization , one of the design thinking tools , in new and innovative service - product development processes . ### Output:

15333

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

DESIGN THINKING Problem or Challenge : Why the gravitational force working ? Tool selection : Visualisation Application : First I discussed about why this kind of tool used for this problem . That is 1.Display the Gravitational force of attraction pictures Insight : 1.Discuss about pictures and increase the divergent thinking 2.View and discuss about that relevant pictures 3.Think about the Newtons law of force 4.Discuss about Newtons law of force along with that pictures 5.Think Why it is working Approach : This Visualization tool is also used in the problem of 1.Birds fly 2.Flight takeoff 3.Ball falling down etc ..

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: DESIGN THINKING Problem or Challenge : Why the gravitational force working ? Tool selection : Visualisation Application : First I discussed about why this kind of tool used for this problem . That is 1.Display the Gravitational force of attraction pictures Insight : 1.Discuss about pictures and increase the divergent thinking 2.View and discuss about that relevant pictures 3.Think about the Newtons law of force 4.Discuss about Newtons law of force along with that pictures 5.Think Why it is working Approach : This Visualization tool is also used in the problem of 1.Birds fly 2.Flight takeoff 3.Ball falling down etc .. ### Output:

15096