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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection With So Many Insurance companies available & So many multiple Options to choose from – Buying Insurance is a cumbersome & confusing process . Specifically , being employed – with the Employer giving out options – handling multiple documents of Papers to read from , Whole process is a time consuming & worst process that I have been through Once myself . Everyone goes through the same cycle -experiencing It in the same way most of times . Sometimes its way where the person selling the Insurance does n’t know what the benefits are / Insurance premiums are & Just goes forward & say this is the Best Insurance that I have to Offer So let ’s think of Situation for those people – Specifically Small Business who ca n’t afford Insurance , This is the Challenge that I went ahead with analyzing if there exists such people & Started with the Customer discovery process as part of participating in Lean Startup Conference . So to gather this Data /Insights & get answers to Question < What is > – we used the process called : Visual Thinking Application Using Visual Thinking , Tool – we went to achieve a shared understanding of a problem space among a diverse group of stakeholders like Small Business / Unemployed before attempting to identify and define possible solutions to the problem – Who had no insights / ideas to the Insurance buying process . I used this approach & Stepped out into the Market to gather Statistics & Insights to answer the Question to gather data for this Problem : What is the process generally this people ( Small Business ) would have with their Health Insurance buying Options Based on the Interview /Insights in studying this potential Customer – I came to know & understand that the People that sold them Insurance – did not know much details of the potential benefits their Insurance had to offer , Leave alone that – One /two persons that I spoke with – did n’t know if their insurance would cover critical conditions like : Diabetes / Cancer – Since there is no instant way to know the plan / coverage rather than digging through each page of the data document that the Insurance plan provides . Insight & Approach What I have learned from conducting this exercise with several groups of Small Business People – that I stepped out to discover & validate the existing problem these People face – was that it was a actual problem / need for many people that most people were n’t sure that the Insurance that they have bought /chose is actually the right & best one . Many of these People were n’t even that they had been given the Right Insurance option that they Chose . This reinforced their understanding of the problem that we were working to solve as part of the Participating through lean Startup conference . Using this Data / Insights – we captured about 10 Such Small Businesses that had these problem & Validated the HYPOTHESIS that we assumed in building the Pivot for the Startup that I was working on – along with my Team – was an Insurance Finder Match engine ( called Health Match ) that would dig through Multiple documents of Data & provide the Results in a Simple Graphic Interface of the Best insurance match for them ./anyone . This Single graphic /Visual Representation would assist /Simplify the Insurance buying process instead of digging through Tons of data . Persons can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I used the visualization activity captured through as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback for this Insurance Match Search Engine

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection With So Many Insurance companies available & So many multiple Options to choose from – Buying Insurance is a cumbersome & confusing process . Specifically , being employed – with the Employer giving out options – handling multiple documents of Papers to read from , Whole process is a time consuming & worst process that I have been through Once myself . Everyone goes through the same cycle -experiencing It in the same way most of times . Sometimes its way where the person selling the Insurance does n’t know what the benefits are / Insurance premiums are & Just goes forward & say this is the Best Insurance that I have to Offer So let ’s think of Situation for those people – Specifically Small Business who ca n’t afford Insurance , This is the Challenge that I went ahead with analyzing if there exists such people & Started with the Customer discovery process as part of participating in Lean Startup Conference . So to gather this Data /Insights & get answers to Question < What is > – we used the process called : Visual Thinking Application Using Visual Thinking , Tool – we went to achieve a shared understanding of a problem space among a diverse group of stakeholders like Small Business / Unemployed before attempting to identify and define possible solutions to the problem – Who had no insights / ideas to the Insurance buying process . I used this approach & Stepped out into the Market to gather Statistics & Insights to answer the Question to gather data for this Problem : What is the process generally this people ( Small Business ) would have with their Health Insurance buying Options Based on the Interview /Insights in studying this potential Customer – I came to know & understand that the People that sold them Insurance – did not know much details of the potential benefits their Insurance had to offer , Leave alone that – One /two persons that I spoke with – did n’t know if their insurance would cover critical conditions like : Diabetes / Cancer – Since there is no instant way to know the plan / coverage rather than digging through each page of the data document that the Insurance plan provides . Insight & Approach What I have learned from conducting this exercise with several groups of Small Business People – that I stepped out to discover & validate the existing problem these People face – was that it was a actual problem / need for many people that most people were n’t sure that the Insurance that they have bought /chose is actually the right & best one . Many of these People were n’t even that they had been given the Right Insurance option that they Chose . This reinforced their understanding of the problem that we were working to solve as part of the Participating through lean Startup conference . Using this Data / Insights – we captured about 10 Such Small Businesses that had these problem & Validated the HYPOTHESIS that we assumed in building the Pivot for the Startup that I was working on – along with my Team – was an Insurance Finder Match engine ( called Health Match ) that would dig through Multiple documents of Data & provide the Results in a Simple Graphic Interface of the Best insurance match for them ./anyone . This Single graphic /Visual Representation would assist /Simplify the Insurance buying process instead of digging through Tons of data . Persons can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I used the visualization activity captured through as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback for this Insurance Match Search Engine ### Output:

10275

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

In my company , and I suspect most other large companies the “ buying stuff ” procedure is cumbersome , detailed , and not very effective . At least in my company the process is focused on financial needs and controls . The sad story is that the same control mechanisms that are put in place to control a purchase , is the same that prevent the process to be efficient . The need for control led to professional buyers in the company , buyers that no longer had any knowledge of what was bought , only how . It was easy to identify issues with the current approach , e.g. there was no link between the order and whether the order was received or was as expected , as it was the professional buyer that was asked if the gods were received . In a complex time and material project this would be an impossible task to answer for the professional buyer . Similar when buying services as “ application operation ” . Did we get it ? Did we buy the right thing ? When you do n’t know what you are buying , there is no improvement process either . Having identified the challenge , the next step was to bring senior management on - board . The tool for this was visualization . The current process was drawn on a whiteboard using pictures , figures , paper copies , sticky notes and whiteboard markers , and then the different use cases was played on top of the process , revealing the lack of control in all of them . In the end senior management agreed , there was no real control , and that something had to be done . The main strength of the overlaying Use Case walkthrough of the process visualizations was of curse to visualize the short comings of the existing process . However , the process also gave a solid foundation into focusing on the what to change . The senior management were able to communicate what was important and what was not , and new roles and responsibilities were tried out “ on the fly ” . Some were discarded , and some kept . In the end the workshop based on the visualization gave two main improvements to the process . First of all , a role called requestor was identified . The requestor is the person who actually has a need . The requestor is defining the item to purchase , and is also the recipient of the item . This role took over some of the responsibility from buyer ( from sourcing ) , first among them the responsibility of receiving the goods and determine if it is actually received . Secondly we were able to build a forecast , predicting incoming invoices simply by changing simple parameters as max value on an order , instead of estimated values ( which were not honoured ) . Also other approaches were tried out to test changes . Templates and reports were created in order to guide and help in the process . Reports that proved helpful were continued , a few that did not change the way of work were discontinued . Overall the visualization was organized as a workshop with senior management . The problem statement was accepted prior to the workshop , and the visualization tools with the overlay of Use cases was selected as a communication tool . The process allowed senior management to understand the issue , guide in problem solving and the project team to get first - hand experience in priorities . If I were to run the same process again , I would keep the main structure , but set up a second workshop where more Use Cases and possible solutions were tested against the process .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: In my company , and I suspect most other large companies the “ buying stuff ” procedure is cumbersome , detailed , and not very effective . At least in my company the process is focused on financial needs and controls . The sad story is that the same control mechanisms that are put in place to control a purchase , is the same that prevent the process to be efficient . The need for control led to professional buyers in the company , buyers that no longer had any knowledge of what was bought , only how . It was easy to identify issues with the current approach , e.g. there was no link between the order and whether the order was received or was as expected , as it was the professional buyer that was asked if the gods were received . In a complex time and material project this would be an impossible task to answer for the professional buyer . Similar when buying services as “ application operation ” . Did we get it ? Did we buy the right thing ? When you do n’t know what you are buying , there is no improvement process either . Having identified the challenge , the next step was to bring senior management on - board . The tool for this was visualization . The current process was drawn on a whiteboard using pictures , figures , paper copies , sticky notes and whiteboard markers , and then the different use cases was played on top of the process , revealing the lack of control in all of them . In the end senior management agreed , there was no real control , and that something had to be done . The main strength of the overlaying Use Case walkthrough of the process visualizations was of curse to visualize the short comings of the existing process . However , the process also gave a solid foundation into focusing on the what to change . The senior management were able to communicate what was important and what was not , and new roles and responsibilities were tried out “ on the fly ” . Some were discarded , and some kept . In the end the workshop based on the visualization gave two main improvements to the process . First of all , a role called requestor was identified . The requestor is the person who actually has a need . The requestor is defining the item to purchase , and is also the recipient of the item . This role took over some of the responsibility from buyer ( from sourcing ) , first among them the responsibility of receiving the goods and determine if it is actually received . Secondly we were able to build a forecast , predicting incoming invoices simply by changing simple parameters as max value on an order , instead of estimated values ( which were not honoured ) . Also other approaches were tried out to test changes . Templates and reports were created in order to guide and help in the process . Reports that proved helpful were continued , a few that did not change the way of work were discontinued . Overall the visualization was organized as a workshop with senior management . The problem statement was accepted prior to the workshop , and the visualization tools with the overlay of Use cases was selected as a communication tool . The process allowed senior management to understand the issue , guide in problem solving and the project team to get first - hand experience in priorities . If I were to run the same process again , I would keep the main structure , but set up a second workshop where more Use Cases and possible solutions were tested against the process . ### Output:

17016

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Classification : Giuseppe Petrosillo - Confidential El Petrosillo 7/1/2019 12:02 AM Visualization Tool Challenge and Selection I am working as a tool manufacturing engineering team leader in a well - known factory which is in automotive sector . Moreover , my team is responsible from whole tool process that are using at assembly and machining lines . The tool which I have used is visualization . The probability of work accident is very common in a factory environment . Sometimes , it depends on an operation tool in a process with non- standard activities . Recently , an accident was happened related with tool . I evaluated this incident with my team via visualization tool . Application Firstly , I showed technical drawing of the tool for being sure that we all are in the same page . Furthermore , we have watched video of the related process for getting ready to brainstorming . It is a way to get people concentrated . Secondly , I have drawn a fishbone diagram for finding possible root causes . I wrote problem and main related topics with different colors and shapes . We discussed all main topics one by one . Everyone focused on the same thing and understood each other clearly . Lastly , after finding root cause we started to work on actions . For example , we sketched the design of a new tool on the board . Insight and Approach I have learned from using this tool is that , the main point is understand the situation without any comment . Visualization is not only the way of being parallel inference but also the way of triggering creative solutions . Moreover , valuable aspect of the activity is seeming a positive union team with no doubt relevant subject or creative solutions . Solutions were coming in sight very short period because of clear problem definition . For future subjects and processes , I am going to use visualization tool whole steps for having rich understanding , getting solutions and efficient teamworks with another point of views .

EMAIL: ID_NUM: NAME_STUDENT: Giuseppe Petrosillo, El Petrosillo PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Classification : Giuseppe Petrosillo - Confidential El Petrosillo 7/1/2019 12:02 AM Visualization Tool Challenge and Selection I am working as a tool manufacturing engineering team leader in a well - known factory which is in automotive sector . Moreover , my team is responsible from whole tool process that are using at assembly and machining lines . The tool which I have used is visualization . The probability of work accident is very common in a factory environment . Sometimes , it depends on an operation tool in a process with non- standard activities . Recently , an accident was happened related with tool . I evaluated this incident with my team via visualization tool . Application Firstly , I showed technical drawing of the tool for being sure that we all are in the same page . Furthermore , we have watched video of the related process for getting ready to brainstorming . It is a way to get people concentrated . Secondly , I have drawn a fishbone diagram for finding possible root causes . I wrote problem and main related topics with different colors and shapes . We discussed all main topics one by one . Everyone focused on the same thing and understood each other clearly . Lastly , after finding root cause we started to work on actions . For example , we sketched the design of a new tool on the board . Insight and Approach I have learned from using this tool is that , the main point is understand the situation without any comment . Visualization is not only the way of being parallel inference but also the way of triggering creative solutions . Moreover , valuable aspect of the activity is seeming a positive union team with no doubt relevant subject or creative solutions . Solutions were coming in sight very short period because of clear problem definition . For future subjects and processes , I am going to use visualization tool whole steps for having rich understanding , getting solutions and efficient teamworks with another point of views . ### Output:

8340

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Population in egypt 1 . Challenge The challenges that Egypt is facing is increasing in population for the last few years , giving a lot of birth with no control is more in the upper part of Egypt 2 . Selection Choosing storytelling was my idea because humans always tend to listen to story and it helps specially if it ’s a true story you start to learn for the previous people mistake and to start to build you own and new way to avoid this mistakes 3 . Application From the information collected about the increasing of population and searching in the secondary researches from internet and found a lot of stories about and old nations specially china which they are also facing the same problem and how they started to face it by putting restriction on giving birth or to have more than 1 child in the family and how we should avoid that to have a restriction on birth 4 . Insight In sighting in the problem more and found that we ca n’t face that problem without admitting that we have a problem at the beginning till now people believe that it normal to have 5 kids in one family and they will grow up and work , but they ca n’t afford to teach them which lead to the opposite way of the plan 5 . Approach Visualization would be the second best choice for this also people tend to create a lot of amazing stuff when they see so symbols for them to create from so by applying the Visualization method we can create a different plan to solve the problem Feedback : it could be improved when we build an awareness for it because identifying the problem is half the solution

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Population in egypt 1 . Challenge The challenges that Egypt is facing is increasing in population for the last few years , giving a lot of birth with no control is more in the upper part of Egypt 2 . Selection Choosing storytelling was my idea because humans always tend to listen to story and it helps specially if it ’s a true story you start to learn for the previous people mistake and to start to build you own and new way to avoid this mistakes 3 . Application From the information collected about the increasing of population and searching in the secondary researches from internet and found a lot of stories about and old nations specially china which they are also facing the same problem and how they started to face it by putting restriction on giving birth or to have more than 1 child in the family and how we should avoid that to have a restriction on birth 4 . Insight In sighting in the problem more and found that we ca n’t face that problem without admitting that we have a problem at the beginning till now people believe that it normal to have 5 kids in one family and they will grow up and work , but they ca n’t afford to teach them which lead to the opposite way of the plan 5 . Approach Visualization would be the second best choice for this also people tend to create a lot of amazing stuff when they see so symbols for them to create from so by applying the Visualization method we can create a different plan to solve the problem Feedback : it could be improved when we build an awareness for it because identifying the problem is half the solution ### Output:

12214

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Post - Covid Schooling - Mind Mapping Challenge & Selection Covid-19 situation brings a new world to us . We usually conducted physical school but this time the idea of online class is presented to us as obligation . Nowadays classes and exams are mostly conducted virtually . Recently a school managing committee requested us to conduct this assignment to see how an effective online schooling mechanism we can propose . The first tool we used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of students , parents , teachers , IT professionals and other relevant stakeholders . Before going to make action plans we use Mind Mapping tool to facilitate brainstorming among relevant stakeholders and contributors . We use this approach often with our customers to solve a problem efficiently . Application Usually at the event of mind mapping sessions , to start with we present meaningful data with visual presentation to our participants to be aligned with the problem we will be trying to solve . After the briefing session we invite participants to be distributed among predefined groups where already set of questions there to discuss and a moderator of each group fascilitae the group to come up with their inputs . Participants then place sticky notes to each group poster board . Usually 30 minutes the session goes and after that each moderator presents one after another with their ideas and proposals . But during this pandemic situation we conducted the whole workshop online in zoom platform and were able to run an effective mind mapping session . At first we had a presentation session with graphical data , images and briefing and after that we split online participants in groups as mentioned below . Each group zoom room , discussed and designed and prepared a basic presentation , which was delivered by the moderator of that group . We made 4 groups like below - 1 . Infrastructure 2 . Software Features 3 . Class Conducts 4 . Health It was a vibrant session with lots of enthusiasm among participants where question and answer sessions made it more meaningful . With the permission we recorded the session to store all suggestions . Then informed the audience that we will update them shortly with the selection action plans for the next 4 months . Insight & Approach It was a very effective session indeed and we came up with ideas and insights which were previously overlooked . We thank participants for making such an effective mind mapping session . Key insights we could generate in the session - ● Infrastructure ○ Load shedding problem ○ Low speed internet ○ Not all students and teachers are well equipped ● Software Features ○ Zoom class ○ Automated attendance ○ Online exam ○ Assignment submissions ○ Grade ○ Syllabus tracker ● Class Conducts ○ Online class with mandatory video ○ Teachers training to conduct effective online class ○ Both online and physical classes ● Health ○ Shorten class period ○ Frequent breaks ○ Campus and people sanitization monitoring ○ Proper distancing ○ Mandatory use of masks Above mentioned few points came out from the session which were worth to be highly considered to design an effective post covid schooling . We will prepare the next 4 months plan and present it to school management . School management will then ask a session to announce the plan and aware stakeholders about ongoing activities . With such a participation it became very easy to come up with a solution that will be easily accepted by all and ensure their wholehearted participation to make it successful .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Post - Covid Schooling - Mind Mapping Challenge & Selection Covid-19 situation brings a new world to us . We usually conducted physical school but this time the idea of online class is presented to us as obligation . Nowadays classes and exams are mostly conducted virtually . Recently a school managing committee requested us to conduct this assignment to see how an effective online schooling mechanism we can propose . The first tool we used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of students , parents , teachers , IT professionals and other relevant stakeholders . Before going to make action plans we use Mind Mapping tool to facilitate brainstorming among relevant stakeholders and contributors . We use this approach often with our customers to solve a problem efficiently . Application Usually at the event of mind mapping sessions , to start with we present meaningful data with visual presentation to our participants to be aligned with the problem we will be trying to solve . After the briefing session we invite participants to be distributed among predefined groups where already set of questions there to discuss and a moderator of each group fascilitae the group to come up with their inputs . Participants then place sticky notes to each group poster board . Usually 30 minutes the session goes and after that each moderator presents one after another with their ideas and proposals . But during this pandemic situation we conducted the whole workshop online in zoom platform and were able to run an effective mind mapping session . At first we had a presentation session with graphical data , images and briefing and after that we split online participants in groups as mentioned below . Each group zoom room , discussed and designed and prepared a basic presentation , which was delivered by the moderator of that group . We made 4 groups like below - 1 . Infrastructure 2 . Software Features 3 . Class Conducts 4 . Health It was a vibrant session with lots of enthusiasm among participants where question and answer sessions made it more meaningful . With the permission we recorded the session to store all suggestions . Then informed the audience that we will update them shortly with the selection action plans for the next 4 months . Insight & Approach It was a very effective session indeed and we came up with ideas and insights which were previously overlooked . We thank participants for making such an effective mind mapping session . Key insights we could generate in the session - ● Infrastructure ○ Load shedding problem ○ Low speed internet ○ Not all students and teachers are well equipped ● Software Features ○ Zoom class ○ Automated attendance ○ Online exam ○ Assignment submissions ○ Grade ○ Syllabus tracker ● Class Conducts ○ Online class with mandatory video ○ Teachers training to conduct effective online class ○ Both online and physical classes ● Health ○ Shorten class period ○ Frequent breaks ○ Campus and people sanitization monitoring ○ Proper distancing ○ Mandatory use of masks Above mentioned few points came out from the session which were worth to be highly considered to design an effective post covid schooling . We will prepare the next 4 months plan and present it to school management . School management will then ask a session to announce the plan and aware stakeholders about ongoing activities . With such a participation it became very easy to come up with a solution that will be easily accepted by all and ensure their wholehearted participation to make it successful . ### Output:

9869

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Selling the value on an efficient org structure Challenge Creating a more efficient supply chain with fewer resources all the while maximizing subject matter expertise through a defined standard process . As a leader within my organization , I am tasked with identifying game changing ideas that make my company more productive and profitable . This can take the form of reducing cost or improving efficiency . Specifically , we undertook a re - organization of our supply chain department to meet this goal as the company reduces head - count across the board . We established a central purchasing team from a fragmented and decentralized regional mix of teams . This cut our cost by 30 % , improved end to end process turnaround times by 20 % , and allowed for a more consistent standard work process ( creating indirect value to the regions ) . Selection I chose the visualization approach using straw man , shapes , and flow diagrams to better conceptualize both the challenge and the opportunity . This way my audience which is a diverse group of stakeholders can more quickly grasp my idea and provide their own inputs in a collaborative discussion . I easily identify the scope , boundaries , key elements , and pain points which can foster other ideas and solutions from the group . I did this for the current organizational structure and also the future organizational structure under a centralized model . Application I apply this in my regular face to face meetings with my stakeholders . I will get up and begin drawing on the white board or notepad , explaining my thought process each step of the way . As we move forward in the discussion , I can easily change some the visuals and update them for a more thought out representation . It ’s really a free flowing of ideas with real - time visualizations . Second to this , I prepare strong visualizations in pre - read material , with diagrams , flow charts , photos , and succinct talking points . I try to keep it simple , easy to follow , and engaging . Insight Looking back on what I ’ve learned through this class , I have actually been utilizing some or all of these tools : visualization , storytelling , mind - mapping , and learning launches in some form or another over my entire career . What this class has taught is the power each of these tools . When to deliberately use them and why . Going forward , I will now target one approach over the other given the audience I will be engaged with ( whether a stakeholder or customer ) . It conveys the message I have in an easier to understand way , while getting easier buy - in , insights , or challenges that I may not have recognized on my own . Approach I would continue to use the visualization approach as most of the work I support is at the early “ What is ” stage but I would adopt storytelling in some instances to better relate to an audience that maybe is n’t in supply chain or understand the problem as well as a colleague in my field would using just visuals . Also , as I moved into the “ What wows ” or “ What works ” stages I would take on learning launches to quickly test my hypothesis , gain feedback and fail fast if necessary .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Selling the value on an efficient org structure Challenge Creating a more efficient supply chain with fewer resources all the while maximizing subject matter expertise through a defined standard process . As a leader within my organization , I am tasked with identifying game changing ideas that make my company more productive and profitable . This can take the form of reducing cost or improving efficiency . Specifically , we undertook a re - organization of our supply chain department to meet this goal as the company reduces head - count across the board . We established a central purchasing team from a fragmented and decentralized regional mix of teams . This cut our cost by 30 % , improved end to end process turnaround times by 20 % , and allowed for a more consistent standard work process ( creating indirect value to the regions ) . Selection I chose the visualization approach using straw man , shapes , and flow diagrams to better conceptualize both the challenge and the opportunity . This way my audience which is a diverse group of stakeholders can more quickly grasp my idea and provide their own inputs in a collaborative discussion . I easily identify the scope , boundaries , key elements , and pain points which can foster other ideas and solutions from the group . I did this for the current organizational structure and also the future organizational structure under a centralized model . Application I apply this in my regular face to face meetings with my stakeholders . I will get up and begin drawing on the white board or notepad , explaining my thought process each step of the way . As we move forward in the discussion , I can easily change some the visuals and update them for a more thought out representation . It ’s really a free flowing of ideas with real - time visualizations . Second to this , I prepare strong visualizations in pre - read material , with diagrams , flow charts , photos , and succinct talking points . I try to keep it simple , easy to follow , and engaging . Insight Looking back on what I ’ve learned through this class , I have actually been utilizing some or all of these tools : visualization , storytelling , mind - mapping , and learning launches in some form or another over my entire career . What this class has taught is the power each of these tools . When to deliberately use them and why . Going forward , I will now target one approach over the other given the audience I will be engaged with ( whether a stakeholder or customer ) . It conveys the message I have in an easier to understand way , while getting easier buy - in , insights , or challenges that I may not have recognized on my own . Approach I would continue to use the visualization approach as most of the work I support is at the early “ What is ” stage but I would adopt storytelling in some instances to better relate to an audience that maybe is n’t in supply chain or understand the problem as well as a colleague in my field would using just visuals . Also , as I moved into the “ What wows ” or “ What works ” stages I would take on learning launches to quickly test my hypothesis , gain feedback and fail fast if necessary . ### Output:

19659

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Journey mapping Tool : Effective Knowledge Sharing Sessions Challenge At workplace , there are several series of meetings or trainings in a week such as project meetings , management meetings , class room trainings , online trainings and group meetings which are classified as non - project activities . The challenge was to create an additional meeting ( seminar ) and its agenda , planned biweekly for 2 hours , between groups , to facilitate the knowledge sharing without cannibalizing or repeating the agenda of the other ongoing meetings . This challenge was thrown by the management to come - up with an agenda that can engage the meeting participants in sharing knowledge and take rounds to present that are useful across the domains for others to learn and utilize it in their activities . Journey mapping tool was used to create the agenda as per the largest number of similar wishes and usefulness . We wanted to enhance the agenda through inclusiveness of empathy to connect better . Selection The targeted groups for this meeting are mostly engineering employees with different levels of technical expertise and their managers . Meeting group also represent employees from different domains like mechanical , electrical and computer science , where technical overlapping between the domains is partial or sometimes minimal . Application We have used journey mapping to understand the customer expectations on the new meetings . As a first step of journey mapping , personal survey has been conducted with 6 employees representing 3 groups . Each group had 2 employees from each technical domain . Expectation of the interviewed employees were recorded and collated . Data with common expectations were given with highest rank , followed by uncommon important expectations and least ranking is provided to uncommon unimportant expectation . Based on these ranking we could select the seminar topics . Insights The diligent selection process on the topics of seminar that they wish to hear has helped to conclude the topics of larger audience wish using bottom up approach rather than conventional top down approach where the moderator dictates the topics . Approach We measured the satisfaction at the end of all seminars and found very good ratings as feedback . In the future , we would like to collect this feedback at end of every seminar to fine tune the next topics for improving attendee satisfaction further .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Journey mapping Tool : Effective Knowledge Sharing Sessions Challenge At workplace , there are several series of meetings or trainings in a week such as project meetings , management meetings , class room trainings , online trainings and group meetings which are classified as non - project activities . The challenge was to create an additional meeting ( seminar ) and its agenda , planned biweekly for 2 hours , between groups , to facilitate the knowledge sharing without cannibalizing or repeating the agenda of the other ongoing meetings . This challenge was thrown by the management to come - up with an agenda that can engage the meeting participants in sharing knowledge and take rounds to present that are useful across the domains for others to learn and utilize it in their activities . Journey mapping tool was used to create the agenda as per the largest number of similar wishes and usefulness . We wanted to enhance the agenda through inclusiveness of empathy to connect better . Selection The targeted groups for this meeting are mostly engineering employees with different levels of technical expertise and their managers . Meeting group also represent employees from different domains like mechanical , electrical and computer science , where technical overlapping between the domains is partial or sometimes minimal . Application We have used journey mapping to understand the customer expectations on the new meetings . As a first step of journey mapping , personal survey has been conducted with 6 employees representing 3 groups . Each group had 2 employees from each technical domain . Expectation of the interviewed employees were recorded and collated . Data with common expectations were given with highest rank , followed by uncommon important expectations and least ranking is provided to uncommon unimportant expectation . Based on these ranking we could select the seminar topics . Insights The diligent selection process on the topics of seminar that they wish to hear has helped to conclude the topics of larger audience wish using bottom up approach rather than conventional top down approach where the moderator dictates the topics . Approach We measured the satisfaction at the end of all seminars and found very good ratings as feedback . In the future , we would like to collect this feedback at end of every seminar to fine tune the next topics for improving attendee satisfaction further . ### Output:

9072

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization 's the process of creating a visual image in one 's mind ( see visual imagery ) or mentally rehearsing a planned movement in order to learn skills or enhance performance . Select it since it is a tool that helps visually , it simplifies the understanding of the topics to have a better understanding when starting to see or learn a new topic . As I already mentioned , this tool is used in a way to facilitate others in the visual subject . As well as explaining and being able to understand . It depends a lot on the people because many people prefer to read or listen to the information but for others , visualization is a better option . Because they are people with photogenic information . I would do a better visual explanation so that things are clearer and thus understandable to everyone .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization 's the process of creating a visual image in one 's mind ( see visual imagery ) or mentally rehearsing a planned movement in order to learn skills or enhance performance . Select it since it is a tool that helps visually , it simplifies the understanding of the topics to have a better understanding when starting to see or learn a new topic . As I already mentioned , this tool is used in a way to facilitate others in the visual subject . As well as explaining and being able to understand . It depends a lot on the people because many people prefer to read or listen to the information but for others , visualization is a better option . Because they are people with photogenic information . I would do a better visual explanation so that things are clearer and thus understandable to everyone . ### Output:

9707

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge & selection Commercial architecture business can be approached in many ways , but in the end it can be summed up to take a problem , design a building that can provide a solution to it , and sell it . Typically , the person providing that problem is a business person , who has identified it and has a remarkable interest in doing business with the solution . We as architects , develop the solution ( this is where design thinking usually happen ) , but in the particular case we are going to talk about , we had 4 stakeholders , each one explaining a different problem they believed was the same . Since they were n't aligned with what the problem was , they had no idea what they wanted or needed from us or from our design . So to go further with this project , we had to get them to reach a shared understanding of the problem to be solved . As they are a family who had been talking a lot about this subject without reaching any understanding , we thought they needed an alternative tool to express their perspectives , so we opted to implement visualization tool . Through visualization we could make them structure their ideas in such a way that they could express them graphically and more tangible for others . Application We were in their conference room . They are 4 cousins who control the family business . 3 of these 4 people had n’t made any creative attempts in years , so we were in a room without any creative tools other than some markers on a large frosted glass table , but we had the need to get some real insight from this meeting . So we improvised with the tools we had a whiteboard . We separate them , ( to break alliances and instead get more individual insight ) , each person in an area of the table , and we gave them a marker of a specific color to graphically express their ideas on the table . We told them they could choose any type of representation they wanted ( sketches , storyboards , sticks figures , etc . ) , and we asked them three questions : 1 ) What is the problem that your organization needs to solve with this project ? 2 ) Why is this problem happening ? 3 ) What is the role of our building in this problem ? When they finished we took a short tour around the table with everyone , to learn about the graphic of each stakeholder . In each one we marked what the group considered valuable . After that , we redrew a mixed model in the middle of the table , a model that had the contribution of each one . Each contribution was drawn in the specific color assigned to the owner of the idea , as well as in the margin , we included any other comments that appeared after this activity in a different color . All of assumptions made for the cousins , that emerged from this exercise , were included in the graphic to be tested later . In the end we got a compiled graphic with everyone ’s perspective , one in which everyone knew they had contributed . A graphic that depicted a richer view of the problem to be solved . A view that everyone agreed with , and that allowed us to advance in the process . We made a photographic record of the entire process and the outcome . Insight & approach As architects we learn the power of visualization early , so when we started this exercise we expected it to clarify many misunderstandings among stakeholders , and we were confident that it would give to them a broader perspective on the problem to be solved . What we did not expected was that through graphic expression our clients would offer us much more insight about their business than they did in previous projects . In this experience we discovered , that even business people can engage with this tool . Surprisingly they were focused and inspired to express more when they communicated graphically . This tool showed us we can do more to get insight even if our clients apparently do n’t know what to say . This was the first time we used visualization at this stage of a project , which was generally problematic when clients came to us without a clear idea of what problem they wanted to solve . In projects prior to this experience , we used to have several meetings with this client and lose a lot of work , before achieving between them a clear vision of what the problem to be solved would be . So if visualization was always an important part of our work in more advanced stages , now it will be a recurring tool for us from the first contact with a client .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge & selection Commercial architecture business can be approached in many ways , but in the end it can be summed up to take a problem , design a building that can provide a solution to it , and sell it . Typically , the person providing that problem is a business person , who has identified it and has a remarkable interest in doing business with the solution . We as architects , develop the solution ( this is where design thinking usually happen ) , but in the particular case we are going to talk about , we had 4 stakeholders , each one explaining a different problem they believed was the same . Since they were n't aligned with what the problem was , they had no idea what they wanted or needed from us or from our design . So to go further with this project , we had to get them to reach a shared understanding of the problem to be solved . As they are a family who had been talking a lot about this subject without reaching any understanding , we thought they needed an alternative tool to express their perspectives , so we opted to implement visualization tool . Through visualization we could make them structure their ideas in such a way that they could express them graphically and more tangible for others . Application We were in their conference room . They are 4 cousins who control the family business . 3 of these 4 people had n’t made any creative attempts in years , so we were in a room without any creative tools other than some markers on a large frosted glass table , but we had the need to get some real insight from this meeting . So we improvised with the tools we had a whiteboard . We separate them , ( to break alliances and instead get more individual insight ) , each person in an area of the table , and we gave them a marker of a specific color to graphically express their ideas on the table . We told them they could choose any type of representation they wanted ( sketches , storyboards , sticks figures , etc . ) , and we asked them three questions : 1 ) What is the problem that your organization needs to solve with this project ? 2 ) Why is this problem happening ? 3 ) What is the role of our building in this problem ? When they finished we took a short tour around the table with everyone , to learn about the graphic of each stakeholder . In each one we marked what the group considered valuable . After that , we redrew a mixed model in the middle of the table , a model that had the contribution of each one . Each contribution was drawn in the specific color assigned to the owner of the idea , as well as in the margin , we included any other comments that appeared after this activity in a different color . All of assumptions made for the cousins , that emerged from this exercise , were included in the graphic to be tested later . In the end we got a compiled graphic with everyone ’s perspective , one in which everyone knew they had contributed . A graphic that depicted a richer view of the problem to be solved . A view that everyone agreed with , and that allowed us to advance in the process . We made a photographic record of the entire process and the outcome . Insight & approach As architects we learn the power of visualization early , so when we started this exercise we expected it to clarify many misunderstandings among stakeholders , and we were confident that it would give to them a broader perspective on the problem to be solved . What we did not expected was that through graphic expression our clients would offer us much more insight about their business than they did in previous projects . In this experience we discovered , that even business people can engage with this tool . Surprisingly they were focused and inspired to express more when they communicated graphically . This tool showed us we can do more to get insight even if our clients apparently do n’t know what to say . This was the first time we used visualization at this stage of a project , which was generally problematic when clients came to us without a clear idea of what problem they wanted to solve . In projects prior to this experience , we used to have several meetings with this client and lose a lot of work , before achieving between them a clear vision of what the problem to be solved would be . So if visualization was always an important part of our work in more advanced stages , now it will be a recurring tool for us from the first contact with a client . ### Output:

18253

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling as an Effective Design Tool Challenge & Selection Completing bachelors and masters with good teaching experience , I understood the necessity to update myself with new concepts related to my field ie . , Management . This led me to pursue my 2nd MBA ( Imagineering ) from the Netherlands – master ’s in Business Innovation from Experience Perspective . This was the first time I came to know about Design Thinking and different design tools like Storytelling , visualization , world café , gamification , Lego etc . I was enthusiastic when learned and was excited to practice . As part of study assignment , I was given a project in one of the municipalities in Belgium . The challenge here was the inactive city centre , where many entrepreneurs were shutting down their business and the centre was soon to be life less with very less shopping and activity around . The municipality tried some strategies to fix , but no positive results were seen . This project was assigned to us through our professor and had a chance to practice the concepts practically . In the creative sessions with the stakeholders ( municipality , businessmen , customers , suppliers , shop keepers , citizens ) , I used Storytelling as one of the design tools and found it useful and effective to unlock the complexities in sharing their feelings with others , to understand , discuss and solve the problems . Application As the first step in Design Thinking , before I begin , I searched in internet about the municipality , city and city centre and tried collecting some needed data . As a next step , I visited the city as a visitor and tried to observe the place , people , resources etc . This gave me information to see and understand the problem . As mentioned in Design Thinking for Growth , I understood that the problem in the city was complex and there is necessity to use Design Thinking . During the interaction with an employee of municipality , I noticed that there is a communication gap between the stake holders , which led me to the first step - ( What is ? ) . As a facilitator , it is important to ensure a healthy and positive environment in the creative sessions so that the participants will participate and move towards solving the problem , else the discussion will lead to blaming others , with negative vibrations resulting in conflicts . To start with , I downloaded and printed papers with quotes on “ Appreciation ” and arranged through out the way to the session room , so that the stakeholders , will read while entering the room . This was planned with an intention to create a positive environment . After an ice breaker ( to make the stakeholders comfortable and know each other ) , I requested each participant to pick up a picture and think about why they have selected that picture for 3 minutes . The pictures I selected were the sceneries , buildings and old monuments and important structures of the city , where all the people living and working there can have an emotional connection . Then the actual practice of story telling was seen . Each participant started talking for 15 mins . about what made he / she to select a picture and the stories behind them . While sharing their stories , a civilian who was 75 years shared the story of a historic monument , which was build when he was a child and told the story and importance of the structure , an entrepreneur shared an experience with a customer which made him happy , a shop keeper shared his attachment with the street and centre , another citizen spoke about her memories and connection with the place . This was possible by posing some questions to trigger the positive activity in their brains . The questions were 1 . What made you select that picture . 2 . What kind of attachment and memories you associate with the place . 3 . What kind of memories you would like to share with your next generations . 4 . What are the special uniqueness in your city . When each participant was sharing their stories , I noted down their view , also noting their emotional connection and what positive they can see . After which , I have used thematic analysis to frame the themes and connections . The results were used as the start - up points for the next creative sessions . Insight & Approach These questions made the participants to initiate the thought process , triggering the emotional connections attached with the place from their sub - conscious brain . All the participants shared their true stories and felt that emotional attachment with the place , realising the trueness and opportunities of the place . The process of storytelling helped the participants to evoke their memories , to discuss and understanding the actual problem that the place has many vibrations and opportunities with uniqueness compared to other cities . They realized that all the stakeholders are worthy and talented , but there was a communication gap between the stakeholders and felt the necessity to create a collaborative Value to solve the present issue . They also decided that , these sessions are more needed and to continue . The same story like in the – “ Rethinking Subsidized Meals for the Elderly at The Good Kitchen ” , that collaboration is needed , and co - creation will create value to everyone , which is acceptable , practicable and implementable with satisfaction and the ease to improve the present . This is the power of Storytelling . When people are connected emotionally , it touches the heart , when heart is touched , it becomes passion and passion drives people to success . This experience has taught me the importance of storytelling , its usage and effectiveness – Share the knowledge and Care the success . I used this approach in other projects and seen good results , also decided to use this in my future projects . Storytelling , an effective design tool to unlock complexities .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling as an Effective Design Tool Challenge & Selection Completing bachelors and masters with good teaching experience , I understood the necessity to update myself with new concepts related to my field ie . , Management . This led me to pursue my 2nd MBA ( Imagineering ) from the Netherlands – master ’s in Business Innovation from Experience Perspective . This was the first time I came to know about Design Thinking and different design tools like Storytelling , visualization , world café , gamification , Lego etc . I was enthusiastic when learned and was excited to practice . As part of study assignment , I was given a project in one of the municipalities in Belgium . The challenge here was the inactive city centre , where many entrepreneurs were shutting down their business and the centre was soon to be life less with very less shopping and activity around . The municipality tried some strategies to fix , but no positive results were seen . This project was assigned to us through our professor and had a chance to practice the concepts practically . In the creative sessions with the stakeholders ( municipality , businessmen , customers , suppliers , shop keepers , citizens ) , I used Storytelling as one of the design tools and found it useful and effective to unlock the complexities in sharing their feelings with others , to understand , discuss and solve the problems . Application As the first step in Design Thinking , before I begin , I searched in internet about the municipality , city and city centre and tried collecting some needed data . As a next step , I visited the city as a visitor and tried to observe the place , people , resources etc . This gave me information to see and understand the problem . As mentioned in Design Thinking for Growth , I understood that the problem in the city was complex and there is necessity to use Design Thinking . During the interaction with an employee of municipality , I noticed that there is a communication gap between the stake holders , which led me to the first step - ( What is ? ) . As a facilitator , it is important to ensure a healthy and positive environment in the creative sessions so that the participants will participate and move towards solving the problem , else the discussion will lead to blaming others , with negative vibrations resulting in conflicts . To start with , I downloaded and printed papers with quotes on “ Appreciation ” and arranged through out the way to the session room , so that the stakeholders , will read while entering the room . This was planned with an intention to create a positive environment . After an ice breaker ( to make the stakeholders comfortable and know each other ) , I requested each participant to pick up a picture and think about why they have selected that picture for 3 minutes . The pictures I selected were the sceneries , buildings and old monuments and important structures of the city , where all the people living and working there can have an emotional connection . Then the actual practice of story telling was seen . Each participant started talking for 15 mins . about what made he / she to select a picture and the stories behind them . While sharing their stories , a civilian who was 75 years shared the story of a historic monument , which was build when he was a child and told the story and importance of the structure , an entrepreneur shared an experience with a customer which made him happy , a shop keeper shared his attachment with the street and centre , another citizen spoke about her memories and connection with the place . This was possible by posing some questions to trigger the positive activity in their brains . The questions were 1 . What made you select that picture . 2 . What kind of attachment and memories you associate with the place . 3 . What kind of memories you would like to share with your next generations . 4 . What are the special uniqueness in your city . When each participant was sharing their stories , I noted down their view , also noting their emotional connection and what positive they can see . After which , I have used thematic analysis to frame the themes and connections . The results were used as the start - up points for the next creative sessions . Insight & Approach These questions made the participants to initiate the thought process , triggering the emotional connections attached with the place from their sub - conscious brain . All the participants shared their true stories and felt that emotional attachment with the place , realising the trueness and opportunities of the place . The process of storytelling helped the participants to evoke their memories , to discuss and understanding the actual problem that the place has many vibrations and opportunities with uniqueness compared to other cities . They realized that all the stakeholders are worthy and talented , but there was a communication gap between the stakeholders and felt the necessity to create a collaborative Value to solve the present issue . They also decided that , these sessions are more needed and to continue . The same story like in the – “ Rethinking Subsidized Meals for the Elderly at The Good Kitchen ” , that collaboration is needed , and co - creation will create value to everyone , which is acceptable , practicable and implementable with satisfaction and the ease to improve the present . This is the power of Storytelling . When people are connected emotionally , it touches the heart , when heart is touched , it becomes passion and passion drives people to success . This experience has taught me the importance of storytelling , its usage and effectiveness – Share the knowledge and Care the success . I used this approach in other projects and seen good results , also decided to use this in my future projects . Storytelling , an effective design tool to unlock complexities . ### Output:

8757

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking Innovative Tool – Virtualization Challenge Scenario & Selection of the Tool Among these four design thinking tools presented in the course , my first choice is the virtualization tool or visual thinking tool to achieve a common understanding of a problematic scenario in a devised group of stakeholders . This tool helps us to identify and define a problem space among the specific diverse group of people by identifying and explicitly design the best possible solution to a problematic scenario . Problem Statement : We live in a world of terrific problems due to the influence of ever evolving new digital technologies prompting organizations to adopt to rapid changes in their respective fields . It is very evident that , organizations irrelevance of their size struggle with thorny issues to adopt to the organizational changes in the new technology driven era . Author would like to critically analyze on privatization of education sector in Sri Lanka for this design thinking opportunity assignment . This course has provided a good opportunity to apply the concepts from this class to a real design thinking opportunity to Develop a preliminary research plan by using tools to address the privatization issues in the education sector in Sri Lanka . Virtualization tool pushes us beyond using words or language alone . It is a way of unlocking a different part of our brains that allows us to think nonverbally and that researchers might not normally use ; in my case it worked really well to visualize the requirement for the privatization of the state government owned education sector for the betterment of more student benefits . Stakeholder Mapping : Stakeholder mapping is the process of defining a scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . In Sri Lanka , schooling is compulsory for children from 5 to 13 years of age . Education is state funded and offered free of charge at all levels , including the university level . The government also provides free textbooks to schoolchildren . Literacy rates and educational attainment levels rose steadily after Sri Lanka became an independent nation in 1948 and today the youth literacy rate stands at 97 % . The government gives high priority to improving the national education system and access to education . The medium of language could be Sinhala , Tamil or English . English is taught as a second language . Students sit the G.C.E O / L at the end of 11 years of formal education and G.C.E. A / L examinations at the end of 13 years . The education structure is divided into five parts : primary , junior secondary , senior secondary , collegiate and tertiary . Identification of an Opportunity in Privatization of Education and the Methodology used in the Design Thinking : The first stage of the Design Thinking process is to gain an empathic understanding of the problem you are trying to solve , in my case I am analyzing to see how privatization of the state owned education sector give more opportunities for students who miss out the university entrance for their better future . To say that private participation in higher education in Sri Lanka is a thorny issue would be an understatement . Various doomsday scenarios ranging from a mushrooming of substandard degree- awarding institutes to a dystopia populated by uneducated buffoons have been presented as arguments against privatization of higher education and , while some of these arguments are not without merit , it must be stressed that , given the depressing numbers relating to the country ’s higher education sector , something must be done to salvage it and done fast . During the third stage of the Design Thinking process , designers should be ready to start generating ideas . I understand the need for privatization of the education sector in the country in the in the Empathize stage , and I have analyzed and synthesized my observations about the need for privatization of the education sector with a human - centered problem statement . With this solid background , I have started to " think outside the box " to identify new solutions to the problem statement I have created , and I can start to look for alternative ways of viewing the problem . The Prototypes can be tested within a small group of people outside the design team . As designer of this paper , I rigorously test my complete finding of the existing gaps in the education sector by using the best solutions identified during the prototyping phase . This is the final stage of the 5 stage - model , but in an iterative process , the results generated during the testing phase are often used to redefine one or more problems and inform the understanding of the users , the conditions of use , how people think , behave , and feel , and to empathize A range of issues await consultation with stakeholders of education . Some of them are : ( a ) reducing unfair burden on students ( b ) how to provide a balanced education ( c ) increasing students ’ success rates in languages , science and mathematics ( d ) increasing access to professionals to provide their services to the functions of education ( e ) increasing research and publications in education ( f ) shifting teaching methods toward student - centered learning ( g ) linking education to work life ( h ) improving students awareness of career opportunities ( I ) channeling more resources to schools and modernizing class rooms and other facilities ( j ) obtaining stakeholder participation for planning and management of schools ( k ) teacher education and ICT skills of teachers , ( I ) increasing accountability and transparency in education , and ( I ) improving the quality of education so that students acquire competencies that are valid in tomorrow ’s markets . In my understanding , applying this visualization tool I would propose these solutions I found for the problem scenario . The National Institute of Education ( NIE ) is responsible for curriculum development , teacher guides , training of teachers , providing higher learning opportunities for teachers and officers in education , and carrying out research and publications in education . With the recent change of government , an attempt is being made to charter the way forward . The newly constituted Council of NIE is taking steps now to streamline the following : • Set up a forum for stake holder to mount a dialogue on issues of education and contribute to action plans ; • Invite the private sector to contribute financially to intensify the process of improving school facilities , research work and publications ; • Invite the private sector to undertake endowment professorships in the various branches of education at the NIE ; • Seek participation of private sector and foreign agencies in an effort to upgrade the Meepe Education Centre of the NIE to a fully - fledged International Centre that caters to the needs of the sector with options in education including Masters and Doctoral degree programs .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking Innovative Tool – Virtualization Challenge Scenario & Selection of the Tool Among these four design thinking tools presented in the course , my first choice is the virtualization tool or visual thinking tool to achieve a common understanding of a problematic scenario in a devised group of stakeholders . This tool helps us to identify and define a problem space among the specific diverse group of people by identifying and explicitly design the best possible solution to a problematic scenario . Problem Statement : We live in a world of terrific problems due to the influence of ever evolving new digital technologies prompting organizations to adopt to rapid changes in their respective fields . It is very evident that , organizations irrelevance of their size struggle with thorny issues to adopt to the organizational changes in the new technology driven era . Author would like to critically analyze on privatization of education sector in Sri Lanka for this design thinking opportunity assignment . This course has provided a good opportunity to apply the concepts from this class to a real design thinking opportunity to Develop a preliminary research plan by using tools to address the privatization issues in the education sector in Sri Lanka . Virtualization tool pushes us beyond using words or language alone . It is a way of unlocking a different part of our brains that allows us to think nonverbally and that researchers might not normally use ; in my case it worked really well to visualize the requirement for the privatization of the state government owned education sector for the betterment of more student benefits . Stakeholder Mapping : Stakeholder mapping is the process of defining a scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . In Sri Lanka , schooling is compulsory for children from 5 to 13 years of age . Education is state funded and offered free of charge at all levels , including the university level . The government also provides free textbooks to schoolchildren . Literacy rates and educational attainment levels rose steadily after Sri Lanka became an independent nation in 1948 and today the youth literacy rate stands at 97 % . The government gives high priority to improving the national education system and access to education . The medium of language could be Sinhala , Tamil or English . English is taught as a second language . Students sit the G.C.E O / L at the end of 11 years of formal education and G.C.E. A / L examinations at the end of 13 years . The education structure is divided into five parts : primary , junior secondary , senior secondary , collegiate and tertiary . Identification of an Opportunity in Privatization of Education and the Methodology used in the Design Thinking : The first stage of the Design Thinking process is to gain an empathic understanding of the problem you are trying to solve , in my case I am analyzing to see how privatization of the state owned education sector give more opportunities for students who miss out the university entrance for their better future . To say that private participation in higher education in Sri Lanka is a thorny issue would be an understatement . Various doomsday scenarios ranging from a mushrooming of substandard degree- awarding institutes to a dystopia populated by uneducated buffoons have been presented as arguments against privatization of higher education and , while some of these arguments are not without merit , it must be stressed that , given the depressing numbers relating to the country ’s higher education sector , something must be done to salvage it and done fast . During the third stage of the Design Thinking process , designers should be ready to start generating ideas . I understand the need for privatization of the education sector in the country in the in the Empathize stage , and I have analyzed and synthesized my observations about the need for privatization of the education sector with a human - centered problem statement . With this solid background , I have started to " think outside the box " to identify new solutions to the problem statement I have created , and I can start to look for alternative ways of viewing the problem . The Prototypes can be tested within a small group of people outside the design team . As designer of this paper , I rigorously test my complete finding of the existing gaps in the education sector by using the best solutions identified during the prototyping phase . This is the final stage of the 5 stage - model , but in an iterative process , the results generated during the testing phase are often used to redefine one or more problems and inform the understanding of the users , the conditions of use , how people think , behave , and feel , and to empathize A range of issues await consultation with stakeholders of education . Some of them are : ( a ) reducing unfair burden on students ( b ) how to provide a balanced education ( c ) increasing students ’ success rates in languages , science and mathematics ( d ) increasing access to professionals to provide their services to the functions of education ( e ) increasing research and publications in education ( f ) shifting teaching methods toward student - centered learning ( g ) linking education to work life ( h ) improving students awareness of career opportunities ( I ) channeling more resources to schools and modernizing class rooms and other facilities ( j ) obtaining stakeholder participation for planning and management of schools ( k ) teacher education and ICT skills of teachers , ( I ) increasing accountability and transparency in education , and ( I ) improving the quality of education so that students acquire competencies that are valid in tomorrow ’s markets . In my understanding , applying this visualization tool I would propose these solutions I found for the problem scenario . The National Institute of Education ( NIE ) is responsible for curriculum development , teacher guides , training of teachers , providing higher learning opportunities for teachers and officers in education , and carrying out research and publications in education . With the recent change of government , an attempt is being made to charter the way forward . The newly constituted Council of NIE is taking steps now to streamline the following : • Set up a forum for stake holder to mount a dialogue on issues of education and contribute to action plans ; • Invite the private sector to contribute financially to intensify the process of improving school facilities , research work and publications ; • Invite the private sector to undertake endowment professorships in the various branches of education at the NIE ; • Seek participation of private sector and foreign agencies in an effort to upgrade the Meepe Education Centre of the NIE to a fully - fledged International Centre that caters to the needs of the sector with options in education including Masters and Doctoral degree programs . ### Output:

11614

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge & Selection At auto parts company you need to put all areas on same page as you move on with projects . Because of that I ’m using the visualization as the design thinking tool in order to give the perfect idea of a subject . As we saw on Design thinking video classes where the possibilities that have n’t yet seen can be easily described to the other stakeholders . Application Every week meetings are held to put all the issues together and workflows are setting up in order to move on with projects . The visualization tool is used to clarify the others how ideas can be applied in a subjective scope . Insight & Approach Those Visualization tools happened during the meetings and help the teams to deliver good products and services by written down all the ideas and discussing them with the others , so they can move on with new ideas and execution . I might do it differently next time , creating the sketches together with the team better then doing it by my self .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge & Selection At auto parts company you need to put all areas on same page as you move on with projects . Because of that I ’m using the visualization as the design thinking tool in order to give the perfect idea of a subject . As we saw on Design thinking video classes where the possibilities that have n’t yet seen can be easily described to the other stakeholders . Application Every week meetings are held to put all the issues together and workflows are setting up in order to move on with projects . The visualization tool is used to clarify the others how ideas can be applied in a subjective scope . Insight & Approach Those Visualization tools happened during the meetings and help the teams to deliver good products and services by written down all the ideas and discussing them with the others , so they can move on with new ideas and execution . I might do it differently next time , creating the sketches together with the team better then doing it by my self . ### Output:

16293

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Online Market There is no doubt that shopping via the Internet is a popular service for easy access , as you can search for what you need and pay for it without leaving the house . I believe that online shopping has become an integral part of our daily life , especially as we are in the era of technology and modern innovation , as it is a pleasant process for those who can handle well , and how many people are unable to buy what he wants , so he resorted to the Internet , so he completed his request quickly and easily . In my opinion , this is based on several reasons , including : Shopping online ( online ) saves time and effort , as it is permanently available , and it does not require us to travel or wait in line to buy . As for the second reason : It is the ease of obtaining the data of the goods , or the information of the product for the required product , so the buyer can , for example , obtain adequate information about a specific sports machine , in addition to detailed information about the benefits of the machine for the body , and how to use it in an optimal way . And the last reason : is that shopping via the ( internet ) helps the consumer to open up to the outside world more . In some countries , some individuals resort to buying a product that is not available in their country via ( the Internet ) . In fact , there is an experience that I lived through when I searched for a book that I liked in public libraries , and I did not find it , so I used ( the Internet ) to buy it , and I am comfortable in my home , drinking coffee , and having fun moments , one feels the importance of dealing with modern technology in purchases at any time He will ! In sum , online shopping has become more widespread in the Arab world , especially after the increase in specialized websites , which offer a variety of offers , and provide international brands that may not be available in many stores .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Online Market There is no doubt that shopping via the Internet is a popular service for easy access , as you can search for what you need and pay for it without leaving the house . I believe that online shopping has become an integral part of our daily life , especially as we are in the era of technology and modern innovation , as it is a pleasant process for those who can handle well , and how many people are unable to buy what he wants , so he resorted to the Internet , so he completed his request quickly and easily . In my opinion , this is based on several reasons , including : Shopping online ( online ) saves time and effort , as it is permanently available , and it does not require us to travel or wait in line to buy . As for the second reason : It is the ease of obtaining the data of the goods , or the information of the product for the required product , so the buyer can , for example , obtain adequate information about a specific sports machine , in addition to detailed information about the benefits of the machine for the body , and how to use it in an optimal way . And the last reason : is that shopping via the ( internet ) helps the consumer to open up to the outside world more . In some countries , some individuals resort to buying a product that is not available in their country via ( the Internet ) . In fact , there is an experience that I lived through when I searched for a book that I liked in public libraries , and I did not find it , so I used ( the Internet ) to buy it , and I am comfortable in my home , drinking coffee , and having fun moments , one feels the importance of dealing with modern technology in purchases at any time He will ! In sum , online shopping has become more widespread in the Arab world , especially after the increase in specialized websites , which offer a variety of offers , and provide international brands that may not be available in many stores . ### Output:

21499

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Diego Claro December 16 , 2019 Reflection Visualization Challenge & Selection . I am Solution Architect into a Company what expects to replace its Core System for Human Resources and this one implies many challenges . People from diverse expertise areas into the Organization and a poor communication channel to converge into the same situation to archive a potential solution to integrate the current Payroll system with a new product for the HR VicePresidency where this one coexist with another applications from different businesses area . I used Visualization as a tool to get an understanding from the stakeholders needs in order to establish a proper communication channel to exchange ideas about the problem and reduce frictions among attendants with few knowledge of technology terms , due to Visualization Thinking ( Visualization Tool ) allow us to express ourselves in graphic mode and give the opportunity to the rest to participate . Application . First , I drew the current situation about the main problem segmented by respective domains in a board to make it visible for each attendant in order to promote the participation and start brainstorming , then I conduct the informal interviews where stakeholders will give me impression and relevant information about their processes daily so that I can print onto the draw and complement elements . Once We ‘ ve described the complete current situation , then We can start asking What if this component is incorporated into the specific flow ? So , ideas are coming on the desk and the draw will be transformed into that Product that everyone expects . And finally everybody may say if there are potential risks and suggest if anything requires to be modified with the approval of the rest of stakeholders presents till refine the Solution and so on . DESIGN THINKING REFLECTIONS 1 Insight & Approach . I learned from this kind of process what the proper communication is crucial to engage great ideas and build excellent … and why not disruptive products with added value . Also the timely feedback from every interested part is so important to obtain ideas and how to build something in efficient way . Visualization permits to explore variables in play and placed the stakeholder in a focal point of discussion , avoiding the distractions and reducing the wastes . Since discovered the power of the visualization thinking , I ve seen how the communication is fluency among stakeholder and allow to keep track about the evolution of the idea . DESIGN THINKING REFLECTIONS 2

EMAIL: ID_NUM: NAME_STUDENT: Diego Claro PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Diego Claro December 16 , 2019 Reflection Visualization Challenge & Selection . I am Solution Architect into a Company what expects to replace its Core System for Human Resources and this one implies many challenges . People from diverse expertise areas into the Organization and a poor communication channel to converge into the same situation to archive a potential solution to integrate the current Payroll system with a new product for the HR VicePresidency where this one coexist with another applications from different businesses area . I used Visualization as a tool to get an understanding from the stakeholders needs in order to establish a proper communication channel to exchange ideas about the problem and reduce frictions among attendants with few knowledge of technology terms , due to Visualization Thinking ( Visualization Tool ) allow us to express ourselves in graphic mode and give the opportunity to the rest to participate . Application . First , I drew the current situation about the main problem segmented by respective domains in a board to make it visible for each attendant in order to promote the participation and start brainstorming , then I conduct the informal interviews where stakeholders will give me impression and relevant information about their processes daily so that I can print onto the draw and complement elements . Once We ‘ ve described the complete current situation , then We can start asking What if this component is incorporated into the specific flow ? So , ideas are coming on the desk and the draw will be transformed into that Product that everyone expects . And finally everybody may say if there are potential risks and suggest if anything requires to be modified with the approval of the rest of stakeholders presents till refine the Solution and so on . DESIGN THINKING REFLECTIONS 1 Insight & Approach . I learned from this kind of process what the proper communication is crucial to engage great ideas and build excellent … and why not disruptive products with added value . Also the timely feedback from every interested part is so important to obtain ideas and how to build something in efficient way . Visualization permits to explore variables in play and placed the stakeholder in a focal point of discussion , avoiding the distractions and reducing the wastes . Since discovered the power of the visualization thinking , I ve seen how the communication is fluency among stakeholder and allow to keep track about the evolution of the idea . DESIGN THINKING REFLECTIONS 2 ### Output:

3553

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Storytelling Challenge & Selection Storytelling has been quite instrumental with the kind of challenges that I face at my workplace . I have been working in government department of education and my job is to act as a liaison between the government education ministry and various school boards . The difficult part of my job is that both government and school boards have same objective to add more value to students learning experience , but their approaches are quite different . While government has an attitude to impose regulations , school boards have tendency to question every change that government try to bring - in . Storytelling comes to rescue in this conflict situation because the differences lies only in the process but the objectives of both the parties are same which is to add more value to students . We choose the common thread between them students and try to build stories around them so as to help them visualize the impact of their decisions . The idea was that once they are able to visualize the change that has been proposed , the change implementation process would be smooth . Application The story of dealing with the situations goes like this . In one particular incidence , few years ago , the government had decreed that a change was to occur and that all school boards within the jurisdiction needed to conform within a certain timeframe . As more boards became aware of the change and the impact it would have on their organizations , many naturally questioned why the change was needed . The project team that I am part of needed an effective way to present the long - term value of the change without boring people with facts or figures , or getting into long winded explanations . So we focused on the one common value driver that all the school boards had in common : the student . We used a short two - minute before - and - after video depicting a day in the life of a new student and how the change would positively impact their educational experience . Even seasoned educators had their heartstrings pulled seeing the video ; they could immediately empathize with the student and recognize how the situation described was all too common in today ’s world . We used this story to introduce nearly every presentation and dialogue we had with our stakeholders for several years , as it helped establish the reason for why the change was necessary and put everyone ’s mindset into focusing on the common goal all stakeholders had – providing the best possible education to the student . Insight & Approach Stories can captivate an audience , give them the critical information they need to understand a complex problem in a concise package , and be used to get people with very different backgrounds and goals to relate to shared events and situations . Leveraging stories has helped student ’s learn from new or challenging experiences . Story telling is a timeless teaching tool . In my experience at work , I found that Stories can be a powerful and effective tool at conveying information to audiences , and when done well can be used to give people with entrenched viewpoints a chance to look at another perspective without being bombarded with facts or differing opinions . I shared this example with the senior authorities in the government and they found it very useful in the areas of conflict resolution and educating people on change . Their view was that government ’s first problem to implement change is to resolve the conflict and educate the people on the impact that government decision especially in education will have to the people , and such problems can be addressed to some extent by using the storytelling as a tool going forward . I have been appointed as a coach for twenty - district government officers responsible for government schools in their district to adapt the new approach through story telling to education on the change .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Storytelling Challenge & Selection Storytelling has been quite instrumental with the kind of challenges that I face at my workplace . I have been working in government department of education and my job is to act as a liaison between the government education ministry and various school boards . The difficult part of my job is that both government and school boards have same objective to add more value to students learning experience , but their approaches are quite different . While government has an attitude to impose regulations , school boards have tendency to question every change that government try to bring - in . Storytelling comes to rescue in this conflict situation because the differences lies only in the process but the objectives of both the parties are same which is to add more value to students . We choose the common thread between them students and try to build stories around them so as to help them visualize the impact of their decisions . The idea was that once they are able to visualize the change that has been proposed , the change implementation process would be smooth . Application The story of dealing with the situations goes like this . In one particular incidence , few years ago , the government had decreed that a change was to occur and that all school boards within the jurisdiction needed to conform within a certain timeframe . As more boards became aware of the change and the impact it would have on their organizations , many naturally questioned why the change was needed . The project team that I am part of needed an effective way to present the long - term value of the change without boring people with facts or figures , or getting into long winded explanations . So we focused on the one common value driver that all the school boards had in common : the student . We used a short two - minute before - and - after video depicting a day in the life of a new student and how the change would positively impact their educational experience . Even seasoned educators had their heartstrings pulled seeing the video ; they could immediately empathize with the student and recognize how the situation described was all too common in today ’s world . We used this story to introduce nearly every presentation and dialogue we had with our stakeholders for several years , as it helped establish the reason for why the change was necessary and put everyone ’s mindset into focusing on the common goal all stakeholders had – providing the best possible education to the student . Insight & Approach Stories can captivate an audience , give them the critical information they need to understand a complex problem in a concise package , and be used to get people with very different backgrounds and goals to relate to shared events and situations . Leveraging stories has helped student ’s learn from new or challenging experiences . Story telling is a timeless teaching tool . In my experience at work , I found that Stories can be a powerful and effective tool at conveying information to audiences , and when done well can be used to give people with entrenched viewpoints a chance to look at another perspective without being bombarded with facts or differing opinions . I shared this example with the senior authorities in the government and they found it very useful in the areas of conflict resolution and educating people on change . Their view was that government ’s first problem to implement change is to resolve the conflict and educate the people on the impact that government decision especially in education will have to the people , and such problems can be addressed to some extent by using the storytelling as a tool going forward . I have been appointed as a coach for twenty - district government officers responsible for government schools in their district to adapt the new approach through story telling to education on the change . ### Output:

12857

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Presentation Challenges and choices Presentation is a great tool that I use all the time . When I work with people , you do n’t want free things . The uprising advanced , mainly citizens , people in financial difficulties . Many of these people face . The oppression and dysfunction in all aspects of a person ’s life and the need to be strong and powerful are one . Until March . I spent a lot of time " opening people 's hearts " and trying to motivate them to mend . His trump card . When we work with older people , we share our stories for various reasons . They often , when we build and discover links , share with me their lonely and happy life stories . In a sense , the meaning of these experiences is exchanged as a form of teaching and/or heritage . Because customers who are gradually disabled , share my life story and help them imagine an independent state . Their opinions and the background of my story determine their goals , and sometimes we use fables better understand their interests and ideas . I use this information to develop different . Plan to try to find a way to enable them to gain more independence in the realm of life . They feel missing . Application I like to use presentation stories . When dealing with the change plan with the social service agency , I attempt to explain the benefits of taking a more customer - centric approach to " concrete " . Everyone is a unique existence and meets their main needs . Agency . There is a lack of " service culture " and its customers in this lack of sympathy and rigid structure . I was , it also explained that it sometimes meets the needs of one person in order to have a better impact on everyone ; Even if they seem extreme or exist . I told the story of how I got to the emergency shelter natural disaster . They all did a great job , except for a woman ’s creativity that inspired her enthusiasm unstable . I should say he needs attention ; in my opinion , I decided to make it a " peak hour . " A generation he made her a cup of coffee and sat down to talk to her . It turned out that her mother was by his side She has a cerebral aneurysm and is afraid that she will fall into another crisis . What a disaster . Insight & Approach It 's time to tell the story . When my father had a brain , I told him how terrible it was An aneurysm was right in front of me . When I took him to the hospital , it was so difficult and terrifying . How well I grew up and joined us , it shows that she and my parents are Remnants of cerebral aneurysms . This is very effective . We really need to personally follow this account Time and Space finally got her attention and real support . Her mother has calmed down When she went down , her mother began to worry about her , and everyone around checked her . Peace is Revert to our retreat . So I talked to the agency , and I think it has a major impact on people . Policy is being prepared Re - evaluation , the caseworker is receiving new training . Sometimes , a short story can be very good . This course allowed me to study this new tool . I really did it " instantly " , but now I can prepare Come up with stories in advance to help me express my ideas and best explain them . I have a design background , but I am a business owner . I do n't know this This is something worth considering , but what makes me most happy is its existence

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Presentation Challenges and choices Presentation is a great tool that I use all the time . When I work with people , you do n’t want free things . The uprising advanced , mainly citizens , people in financial difficulties . Many of these people face . The oppression and dysfunction in all aspects of a person ’s life and the need to be strong and powerful are one . Until March . I spent a lot of time " opening people 's hearts " and trying to motivate them to mend . His trump card . When we work with older people , we share our stories for various reasons . They often , when we build and discover links , share with me their lonely and happy life stories . In a sense , the meaning of these experiences is exchanged as a form of teaching and/or heritage . Because customers who are gradually disabled , share my life story and help them imagine an independent state . Their opinions and the background of my story determine their goals , and sometimes we use fables better understand their interests and ideas . I use this information to develop different . Plan to try to find a way to enable them to gain more independence in the realm of life . They feel missing . Application I like to use presentation stories . When dealing with the change plan with the social service agency , I attempt to explain the benefits of taking a more customer - centric approach to " concrete " . Everyone is a unique existence and meets their main needs . Agency . There is a lack of " service culture " and its customers in this lack of sympathy and rigid structure . I was , it also explained that it sometimes meets the needs of one person in order to have a better impact on everyone ; Even if they seem extreme or exist . I told the story of how I got to the emergency shelter natural disaster . They all did a great job , except for a woman ’s creativity that inspired her enthusiasm unstable . I should say he needs attention ; in my opinion , I decided to make it a " peak hour . " A generation he made her a cup of coffee and sat down to talk to her . It turned out that her mother was by his side She has a cerebral aneurysm and is afraid that she will fall into another crisis . What a disaster . Insight & Approach It 's time to tell the story . When my father had a brain , I told him how terrible it was An aneurysm was right in front of me . When I took him to the hospital , it was so difficult and terrifying . How well I grew up and joined us , it shows that she and my parents are Remnants of cerebral aneurysms . This is very effective . We really need to personally follow this account Time and Space finally got her attention and real support . Her mother has calmed down When she went down , her mother began to worry about her , and everyone around checked her . Peace is Revert to our retreat . So I talked to the agency , and I think it has a major impact on people . Policy is being prepared Re - evaluation , the caseworker is receiving new training . Sometimes , a short story can be very good . This course allowed me to study this new tool . I really did it " instantly " , but now I can prepare Come up with stories in advance to help me express my ideas and best explain them . I have a design background , but I am a business owner . I do n't know this This is something worth considering , but what makes me most happy is its existence ### Output:

15643

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection : Storytelling Challenge The company ( let ’s call it “ X ” ) I work for faced the challenge that it has missed to establish contacts and a customer base within the segment of technology startups . X is the national market leader but the promising customer segment of fastly growing companies ( aka tech startups ) almost exclusively sourced their needed services from innovative offshore providers who positioned themselves as the global segment leaders for tech startups . The Challenge was crystal clear : How win over a significant share of the national market of tech startups ? Selection The tool which was capable of helping me is storytelling . Storytelling describes the art of including information , stakeholders and call to actions into a narrative that does not only factually inform people but make them a part of it by leveraging vivid stories and a common cause . I was sure that this is the useful tool as I had to convince different stakeholders ( internal management and tech startups ) that there is a common mission which is worth investing in it . Application To develop a compelling story , I made use of classic elements of stories : heroes , anti - heroes , a thrilling plot and corresponding emotions . By integrating these elements already known in Greek drama , I developed a coherent story that also involved the stakeholders ( internal management and tech startups ) and placed them as an alliance against an external force that has to be tackled for the common good . This approach turned out to be really effective in terms of convincing stakeholders and activating them to join forces . As a result , a new project was initiated . Insights Especially the learning that decisions , regardless of their nature , highly dependent on the extent of emotional involvement ( created by e.g. storytelling ) was the greatest insight . Reducing human decision making and human commitment to mere analytical weighing up of facts and figures is not enough . As people want not only be informed but get inspired , storytelling offers great potential to ‘ move ’ people . Approach Although the application storytelling worked , I would modify my approach next time . I waited too long to really test my story with stakeholders . Next time I would include some stakeholders right in the beginning of the development of the story to gain insights into their self - concept earlier to build more adequate characters ( heroes / anti - heroes ) . This would have made the process faster and more catered to the specific needs , ambitions and pains of stakeholders . Thanks for reading :-)

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection : Storytelling Challenge The company ( let ’s call it “ X ” ) I work for faced the challenge that it has missed to establish contacts and a customer base within the segment of technology startups . X is the national market leader but the promising customer segment of fastly growing companies ( aka tech startups ) almost exclusively sourced their needed services from innovative offshore providers who positioned themselves as the global segment leaders for tech startups . The Challenge was crystal clear : How win over a significant share of the national market of tech startups ? Selection The tool which was capable of helping me is storytelling . Storytelling describes the art of including information , stakeholders and call to actions into a narrative that does not only factually inform people but make them a part of it by leveraging vivid stories and a common cause . I was sure that this is the useful tool as I had to convince different stakeholders ( internal management and tech startups ) that there is a common mission which is worth investing in it . Application To develop a compelling story , I made use of classic elements of stories : heroes , anti - heroes , a thrilling plot and corresponding emotions . By integrating these elements already known in Greek drama , I developed a coherent story that also involved the stakeholders ( internal management and tech startups ) and placed them as an alliance against an external force that has to be tackled for the common good . This approach turned out to be really effective in terms of convincing stakeholders and activating them to join forces . As a result , a new project was initiated . Insights Especially the learning that decisions , regardless of their nature , highly dependent on the extent of emotional involvement ( created by e.g. storytelling ) was the greatest insight . Reducing human decision making and human commitment to mere analytical weighing up of facts and figures is not enough . As people want not only be informed but get inspired , storytelling offers great potential to ‘ move ’ people . Approach Although the application storytelling worked , I would modify my approach next time . I waited too long to really test my story with stakeholders . Next time I would include some stakeholders right in the beginning of the development of the story to gain insights into their self - concept earlier to build more adequate characters ( heroes / anti - heroes ) . This would have made the process faster and more catered to the specific needs , ambitions and pains of stakeholders . Thanks for reading :-) ### Output:

14471

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : Describe your challenge , including all relevant information . I am a resident of Pension Almonde , a Rotterdam - based temporary social housing project in Almonde Street . Whilst the Stad in de Maak Foundation has made the street , its apartments and shops available to Urban Nomads for a fair price , the street will be demolished alongside the temporary community that was created with it . For over 1,5 years , Pension Almonde has been home to Rotterdam ’s Urban Nomadas . Many different initiatives have been sprouting from Almonde Street , in part thanks to the social housing aspects of the project . At the end of October , the street will be demolished , evicting the current residents , as planned . Other “ Pensions ” providing alternatives to gentrification and speculation , face similar issues . As long as they remain atoms attempting to challenge municipal pressure and market forces , ephemeral innovation might happen . To make transformative practice happen at scale , these initiatives , projects and communities need to be networked through collaborative efforts . On part with a 3 - day Slopera ( sloper- demolition ; opera ) , involving different networks as well as the municipality might present a way for residents to self - organise . I have started organising a hackathon for these different networks to be involved in DE RENOVATIE Hackathon . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . Thanks to the efforts of the Stad in de Maak Foundation in creating Pension Almonde , a community has sprouted out of Almonde Straat . Whilst being a unique story , by having residents reflecting on what is their story provides solutions . By using a collaborative and open document , residents have started to comment and criticize some of the problems and solutions already presented . As planned , Pension Almonde , its residents and their initiatives will be dislodged at the end of October . Providing affordable housing to a diverse group of people , the Stad in de Maak Foundation has made the creation of the Pension Almonde community a possibility . Almonde Street residents have shown common intentions that go beyond concrete - we care about each other ’s neighbours and we want to see them succeed both in their personal ambitions and in this shared wealth we collectively designed . Despite the demolition of the street , can our community of intentions remain ? By creating our own story , we can make history and intervene as one community . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Challenging my neighbours to participate in a brainstorming session , they have started to recognize both the problems presented as well as some of the solutions . By starting a co - creation process that involves storytelling , we have started to come together and define what our community means . This will allow us to run a coherent and participatory event that can present solutions to our community and others facing similar situations . We have started creating a story around this project , to create products and services that both serve us and can convey solutions to other networks through digital means . We are strengthening a cause via storytelling . With the Hackathon / Slopera , we will be able to develop and deploy solutions together . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and design thinking more broadly ) . We have , thus far , found that we are exercising the following rights : - The Right to Challenge , that is the provision of services by public or private entities to society ; - The Right to Community , that is the right to find common and shared housing solutions and to community living ; - The Right to the City , and to the provision of public life to the great city of Rotterdam ; Thanks to these insights , we have concluded that any solution lies in our existence as : - As a community of practice ; - As a network embedded with other communities and initiatives ; - In a new communal or distributed space or network of spaces ; Unless networked , our efforts affect few people . Thanks to this process , we have already concluded that we need a wider network of co - creating partners . To keep the Hackathon / Slopera ongoing , weekly co - creating sessions will be happening weekly to get everyone on the table , regardless of their background . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . Considering that there are many parallel activities taking place in Pension Almonde , an alternative approach would have included mind - mapping the existing resources . Whilst not having the same importance as storytelling , mind - mapping will help in the completion of the project , and assist people with all the necessary tools to come up with solutions to Pension Almonde and other networks working on social housing , in addition to including other stakeholders as well as experts in the process .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : Describe your challenge , including all relevant information . I am a resident of Pension Almonde , a Rotterdam - based temporary social housing project in Almonde Street . Whilst the Stad in de Maak Foundation has made the street , its apartments and shops available to Urban Nomads for a fair price , the street will be demolished alongside the temporary community that was created with it . For over 1,5 years , Pension Almonde has been home to Rotterdam ’s Urban Nomadas . Many different initiatives have been sprouting from Almonde Street , in part thanks to the social housing aspects of the project . At the end of October , the street will be demolished , evicting the current residents , as planned . Other “ Pensions ” providing alternatives to gentrification and speculation , face similar issues . As long as they remain atoms attempting to challenge municipal pressure and market forces , ephemeral innovation might happen . To make transformative practice happen at scale , these initiatives , projects and communities need to be networked through collaborative efforts . On part with a 3 - day Slopera ( sloper- demolition ; opera ) , involving different networks as well as the municipality might present a way for residents to self - organise . I have started organising a hackathon for these different networks to be involved in DE RENOVATIE Hackathon . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . Thanks to the efforts of the Stad in de Maak Foundation in creating Pension Almonde , a community has sprouted out of Almonde Straat . Whilst being a unique story , by having residents reflecting on what is their story provides solutions . By using a collaborative and open document , residents have started to comment and criticize some of the problems and solutions already presented . As planned , Pension Almonde , its residents and their initiatives will be dislodged at the end of October . Providing affordable housing to a diverse group of people , the Stad in de Maak Foundation has made the creation of the Pension Almonde community a possibility . Almonde Street residents have shown common intentions that go beyond concrete - we care about each other ’s neighbours and we want to see them succeed both in their personal ambitions and in this shared wealth we collectively designed . Despite the demolition of the street , can our community of intentions remain ? By creating our own story , we can make history and intervene as one community . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Challenging my neighbours to participate in a brainstorming session , they have started to recognize both the problems presented as well as some of the solutions . By starting a co - creation process that involves storytelling , we have started to come together and define what our community means . This will allow us to run a coherent and participatory event that can present solutions to our community and others facing similar situations . We have started creating a story around this project , to create products and services that both serve us and can convey solutions to other networks through digital means . We are strengthening a cause via storytelling . With the Hackathon / Slopera , we will be able to develop and deploy solutions together . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and design thinking more broadly ) . We have , thus far , found that we are exercising the following rights : - The Right to Challenge , that is the provision of services by public or private entities to society ; - The Right to Community , that is the right to find common and shared housing solutions and to community living ; - The Right to the City , and to the provision of public life to the great city of Rotterdam ; Thanks to these insights , we have concluded that any solution lies in our existence as : - As a community of practice ; - As a network embedded with other communities and initiatives ; - In a new communal or distributed space or network of spaces ; Unless networked , our efforts affect few people . Thanks to this process , we have already concluded that we need a wider network of co - creating partners . To keep the Hackathon / Slopera ongoing , weekly co - creating sessions will be happening weekly to get everyone on the table , regardless of their background . Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . Considering that there are many parallel activities taking place in Pension Almonde , an alternative approach would have included mind - mapping the existing resources . Whilst not having the same importance as storytelling , mind - mapping will help in the completion of the project , and assist people with all the necessary tools to come up with solutions to Pension Almonde and other networks working on social housing , in addition to including other stakeholders as well as experts in the process . ### Output:

14731

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge & Selection I belong from a place which is a one of the biggest deserts in the world . While I am working at a different place now which is a normal terrain with no water scarcity . Since I have come from a desert I know the importance of water but when a see the attitude of people towards water I was quite surprised looking at the amount of water they waste . Since they have not felt water scarcity ever . This is the thing they have taken for granted and never thought about its importance . They have never been exposed to a condition of water scarcity which most of the world right now is facing . I felt very disappointed by this and decided to pick this effective tool of storytelling to make people aware of importance of water conservation . Application I have a story about using storytelling . In discussing the issue of water conservation with people who has never faced a situation like that I found it very difficult to make them visualize the situation where we have very little amount of water and we must use it judiciously . Since they have never been in this situation and never thought of it they were not able to relate to this until I used story telling as a tool to convince them that there are people out there who actually have to travel miles to fetch water for them and their family and we have to use water judiciously as fresh water is very limited on our planet as a whole . Insight & Approach Well , wow , it worked . When I shared them my actual story how we managed to survive when there was no rain for 2 years consecutively in our area . The water in the dam , from which they use to supple water to all the nearby places , dried and we have no other resource of water . At that time , we used to use water like the most precious thing in this world not wasting a drop of it . Hence it makes me feel very sad when I see people wasting tons of water here for no reason , I urged them to deliberately see where they are wasting water and then then make a conscious effort to improve their habits gradually as that will eventually help in water conservation . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge & Selection I belong from a place which is a one of the biggest deserts in the world . While I am working at a different place now which is a normal terrain with no water scarcity . Since I have come from a desert I know the importance of water but when a see the attitude of people towards water I was quite surprised looking at the amount of water they waste . Since they have not felt water scarcity ever . This is the thing they have taken for granted and never thought about its importance . They have never been exposed to a condition of water scarcity which most of the world right now is facing . I felt very disappointed by this and decided to pick this effective tool of storytelling to make people aware of importance of water conservation . Application I have a story about using storytelling . In discussing the issue of water conservation with people who has never faced a situation like that I found it very difficult to make them visualize the situation where we have very little amount of water and we must use it judiciously . Since they have never been in this situation and never thought of it they were not able to relate to this until I used story telling as a tool to convince them that there are people out there who actually have to travel miles to fetch water for them and their family and we have to use water judiciously as fresh water is very limited on our planet as a whole . Insight & Approach Well , wow , it worked . When I shared them my actual story how we managed to survive when there was no rain for 2 years consecutively in our area . The water in the dam , from which they use to supple water to all the nearby places , dried and we have no other resource of water . At that time , we used to use water like the most precious thing in this world not wasting a drop of it . Hence it makes me feel very sad when I see people wasting tons of water here for no reason , I urged them to deliberately see where they are wasting water and then then make a conscious effort to improve their habits gradually as that will eventually help in water conservation . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . ### Output:

18245

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch Challenges : I work with startup beauty online store that has available services only in Jeddah and Riyadh and now we want to expand our services to all of Saudi Arabia . The challenge is to increase awareness of our existence to people who may have never heard of across Saudi Arabia and consequently increase sales . Selection : We picked the Learning Launch tool to gather data and conduct quickly how our growth may be in the future and if or if not currently is the right time to make this new commitment . Application : The application process is in two phases : Phase 1 : This is the phase where we are investing more in out digital marketing and expanding its scope , letting people know where they can find us and what we offer now from their phone / computer to their door step using social media platforms and expanding our key words hits for searches . Here we are trying to expand the awareness of the website . This tests out how many visits we may get in e period of time . Phase 2 : Letting people know now for that for a period of time we offer shipping to all of Saudi Arabia and that our services is available to them and with each order we are giving 3 product samples as well as giving a 10 % discount if the consumer signs up for our email list . This sets out how many purchases we may get within the time frame and the samples will get them the experience something new and exciting . Insight : By using the Learning launch tool we ( 1 ) increased the awareness of the store ( 2 ) we gathered data that will help us decide for a full time commitment to expanding our target . Approach : Learning Launch is an amazing tool , it is a learning experiment that is affordable and helps to collect new data and decide based on the data what are the best choices to make for your company . This tool helps us to fail fast to succeed sooner .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch Challenges : I work with startup beauty online store that has available services only in Jeddah and Riyadh and now we want to expand our services to all of Saudi Arabia . The challenge is to increase awareness of our existence to people who may have never heard of across Saudi Arabia and consequently increase sales . Selection : We picked the Learning Launch tool to gather data and conduct quickly how our growth may be in the future and if or if not currently is the right time to make this new commitment . Application : The application process is in two phases : Phase 1 : This is the phase where we are investing more in out digital marketing and expanding its scope , letting people know where they can find us and what we offer now from their phone / computer to their door step using social media platforms and expanding our key words hits for searches . Here we are trying to expand the awareness of the website . This tests out how many visits we may get in e period of time . Phase 2 : Letting people know now for that for a period of time we offer shipping to all of Saudi Arabia and that our services is available to them and with each order we are giving 3 product samples as well as giving a 10 % discount if the consumer signs up for our email list . This sets out how many purchases we may get within the time frame and the samples will get them the experience something new and exciting . Insight : By using the Learning launch tool we ( 1 ) increased the awareness of the store ( 2 ) we gathered data that will help us decide for a full time commitment to expanding our target . Approach : Learning Launch is an amazing tool , it is a learning experiment that is affordable and helps to collect new data and decide based on the data what are the best choices to make for your company . This tool helps us to fail fast to succeed sooner . ### Output:

11612

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Visualization 1 . Challenge I am a Solution Architect for Business Intelligence projects . My client once told me and my team to build a Management Reporting system for their organization . The client organization has many departments and Customer Service Request department was selected as a pilot project . The client wanted our recommendation on project management methodology to be adopted and execute the project on their behalf . Earlier we have found a little participation from client side in spite of being it for their benefit . So this time the challenges were : a. Little or no participation from client side b. Requirements gathering was taking time c. The project looked risky even at the beginning 2 . Selection We have suggested the client to adopt Agile methodology over traditional Waterfall approach for Project Management and execute the project with faster and iterative way . For requirement gathering we decided to use wireframes and data flow diagrams which are visualization tools used in software development . 3 . Application Requirement Gathering : We have discovered the participation form client side was less because of all the questions the software folks ask in a technical way , which makes the session less interesting for the users . So we changed the approach to a visualization mode . Rather than writing plane text we started creating wireframes on paper . System Design : In case of system design the development team used to gather into a meeting room and we used to draw the data flow design on the whiteboard . We also divided the requirements into small modules and tagged a priority with each of them . We divided the team in - line with the modules and started working . 4 . Insight Using the visualization techniques with the client we made them participate in the project . They started acting as a ‘ true ’ stakeholder . After the wireframes are finalized , both the client and the development team come to the same page and the expectation is set . So the chance of meeting a surprise at the later stage of the project is negligible . Using the visualization technique in the form of data flow diagram within the team made all of us to understand the project and the overall architecture as a whole . This also helped to keep others ’ work in mind when the team and the work was divided into small modules . Had it been a traditional approach ( waterfall model ) of project management , the risk of failure would have been more as there were many uncertain things to resolve and some risks might have surfaced too late and project might have failed . Next time onwards I will use it more to make a project successful and reduce the risk . 5 . Approach Next time I ’d like to try Learning Launch . As this will help me to access the customer feedback in a real - time yet controlled environment and it will also help me to understand the bugs / mistakes / issues in the system in a real - time environment .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Visualization 1 . Challenge I am a Solution Architect for Business Intelligence projects . My client once told me and my team to build a Management Reporting system for their organization . The client organization has many departments and Customer Service Request department was selected as a pilot project . The client wanted our recommendation on project management methodology to be adopted and execute the project on their behalf . Earlier we have found a little participation from client side in spite of being it for their benefit . So this time the challenges were : a. Little or no participation from client side b. Requirements gathering was taking time c. The project looked risky even at the beginning 2 . Selection We have suggested the client to adopt Agile methodology over traditional Waterfall approach for Project Management and execute the project with faster and iterative way . For requirement gathering we decided to use wireframes and data flow diagrams which are visualization tools used in software development . 3 . Application Requirement Gathering : We have discovered the participation form client side was less because of all the questions the software folks ask in a technical way , which makes the session less interesting for the users . So we changed the approach to a visualization mode . Rather than writing plane text we started creating wireframes on paper . System Design : In case of system design the development team used to gather into a meeting room and we used to draw the data flow design on the whiteboard . We also divided the requirements into small modules and tagged a priority with each of them . We divided the team in - line with the modules and started working . 4 . Insight Using the visualization techniques with the client we made them participate in the project . They started acting as a ‘ true ’ stakeholder . After the wireframes are finalized , both the client and the development team come to the same page and the expectation is set . So the chance of meeting a surprise at the later stage of the project is negligible . Using the visualization technique in the form of data flow diagram within the team made all of us to understand the project and the overall architecture as a whole . This also helped to keep others ’ work in mind when the team and the work was divided into small modules . Had it been a traditional approach ( waterfall model ) of project management , the risk of failure would have been more as there were many uncertain things to resolve and some risks might have surfaced too late and project might have failed . Next time onwards I will use it more to make a project successful and reduce the risk . 5 . Approach Next time I ’d like to try Learning Launch . As this will help me to access the customer feedback in a real - time yet controlled environment and it will also help me to understand the bugs / mistakes / issues in the system in a real - time environment . ### Output:

20703

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

STORY TELLING Challenge Storytelling is a core part of every successful brands . There 's are many success stories behind every great product , every great institution , every great service . Every brand has their own story and that story connects with the emotions , the values of people who and even for life style . Story telling is the tool which I would like to stress on because sometimes as a student I feel difficult to understand the topic it when I make use of the tool of storytelling to memorise the concepts and to understand in better way and even during our presentation we fail is delivering the concept well to our peer group and audience so this tool would help me in getting connected with people and audience . Usually the speakers uses the techniques or tool of storytelling in order to get connect with the audience and to build emotional and deeper connectivity with the speaker it builds the interest among the audience towards the speakers talk and also have the greater impact on the audience same way is applied by companies and brands when advertising the products or concepts Selection The tool which is used by me is storytelling . As I am a student I would like to more stress on this tool as its widely used during lecturing by the concept effectively and also by the most of the speakers in the seminars to get connect with the audience .And this is the tool which even the students can adapt during their presentations . APPLICATION OR USES OF STORY TELLING TOOL • Helps to connect with people : Story telling is the tool which helps to emotionally build bond or connections with people.it can be generally as well as in professional or commercial way for instance : Emotional advertising help humanize companies and build a partnership with their customers . Sharing the story of how you built your brand on your ' About Us ' page is a perfect way to differentiate yourself from your competitors . If your consumers can connect to other elements of your story such as how you left your day job to make your dream come true this is even better . The stories , however , do n’t have to be limited to just the founders . Storytelling is an even more effective tool when the stories are coming from people whose lives the brand has changed in ways big or small . • Exhibition Storytelling can be an effective tool - audience tend to communicate and connect with speaker or presenter , and the best presenter or speakers do so by being connected again or evoking emotions . And the audience will get interest towards the topic which the presenter is presenting and also makes our presentation effective and understandable . • Making connection sentimentally among people and create loyalty among people them : The best stories evoke emotional reactions - people genuinely relate and connect with these stories and they believe . When people listen to a story , they feel what the protagonist of the story is feeling so a good way of using a story to connect with an audience is to tell a story about a mistake you / the company made , a failure or maybe life was n't going well for you or the company in the past . Transmission of values and beliefs on to audience / peer groups When people engage with your stories , you can create belief by showing them how you came to believe something . The transition of values and beliefs is achieved through the narrator in the story experiencing an epiphany , as this will also be felt by your audience . So , take what you know and feel in your product / service and pass it on to the customer minds . VISIONS Storytelling has an emotional connection and a larger purpose too . Storytelling is the contrast between problem - solving and cause creating . And I think that 's what a good story is about , it 's about creating a cause . There are a few things you have to do to create a really good story as a student . What we need to know the audience first . A good story , that 's built for the public . So , I think its rule one , who 's your audience , from where they come and what they need . The second part of a good story , I suppose , is a straightforward series of events . You listen to a great storyteller , there is a very clear sequence of events that moves the story from the beginning to the end . And , last but not least , I think storytelling is the tool adopted widely everywhere even in institutions or as well as in the companies or brands to advertise the product .according to me story telling is the tool which I emotionally connect with and makes me , lecture given by lectures more effective and understandable and also to remember and memorise the concepts well . METHOD The storytelling helps you to get people to pay attention , just a little longer . For a little more time , with a little more concentrated resource . I would apply this tool to understand my lectures or concepts done by my lectures in effective way Well , I guess that 's Significant and storytelling allows you to create energy , passion and excitement around something about any particular concept or to build relation with people and to connect with peer group , audience and fellow mates during my presentations . story telling tool would help me to deliver the concept well and in understandable manner without losing interest of the audience

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: STORY TELLING Challenge Storytelling is a core part of every successful brands . There 's are many success stories behind every great product , every great institution , every great service . Every brand has their own story and that story connects with the emotions , the values of people who and even for life style . Story telling is the tool which I would like to stress on because sometimes as a student I feel difficult to understand the topic it when I make use of the tool of storytelling to memorise the concepts and to understand in better way and even during our presentation we fail is delivering the concept well to our peer group and audience so this tool would help me in getting connected with people and audience . Usually the speakers uses the techniques or tool of storytelling in order to get connect with the audience and to build emotional and deeper connectivity with the speaker it builds the interest among the audience towards the speakers talk and also have the greater impact on the audience same way is applied by companies and brands when advertising the products or concepts Selection The tool which is used by me is storytelling . As I am a student I would like to more stress on this tool as its widely used during lecturing by the concept effectively and also by the most of the speakers in the seminars to get connect with the audience .And this is the tool which even the students can adapt during their presentations . APPLICATION OR USES OF STORY TELLING TOOL • Helps to connect with people : Story telling is the tool which helps to emotionally build bond or connections with people.it can be generally as well as in professional or commercial way for instance : Emotional advertising help humanize companies and build a partnership with their customers . Sharing the story of how you built your brand on your ' About Us ' page is a perfect way to differentiate yourself from your competitors . If your consumers can connect to other elements of your story such as how you left your day job to make your dream come true this is even better . The stories , however , do n’t have to be limited to just the founders . Storytelling is an even more effective tool when the stories are coming from people whose lives the brand has changed in ways big or small . • Exhibition Storytelling can be an effective tool - audience tend to communicate and connect with speaker or presenter , and the best presenter or speakers do so by being connected again or evoking emotions . And the audience will get interest towards the topic which the presenter is presenting and also makes our presentation effective and understandable . • Making connection sentimentally among people and create loyalty among people them : The best stories evoke emotional reactions - people genuinely relate and connect with these stories and they believe . When people listen to a story , they feel what the protagonist of the story is feeling so a good way of using a story to connect with an audience is to tell a story about a mistake you / the company made , a failure or maybe life was n't going well for you or the company in the past . Transmission of values and beliefs on to audience / peer groups When people engage with your stories , you can create belief by showing them how you came to believe something . The transition of values and beliefs is achieved through the narrator in the story experiencing an epiphany , as this will also be felt by your audience . So , take what you know and feel in your product / service and pass it on to the customer minds . VISIONS Storytelling has an emotional connection and a larger purpose too . Storytelling is the contrast between problem - solving and cause creating . And I think that 's what a good story is about , it 's about creating a cause . There are a few things you have to do to create a really good story as a student . What we need to know the audience first . A good story , that 's built for the public . So , I think its rule one , who 's your audience , from where they come and what they need . The second part of a good story , I suppose , is a straightforward series of events . You listen to a great storyteller , there is a very clear sequence of events that moves the story from the beginning to the end . And , last but not least , I think storytelling is the tool adopted widely everywhere even in institutions or as well as in the companies or brands to advertise the product .according to me story telling is the tool which I emotionally connect with and makes me , lecture given by lectures more effective and understandable and also to remember and memorise the concepts well . METHOD The storytelling helps you to get people to pay attention , just a little longer . For a little more time , with a little more concentrated resource . I would apply this tool to understand my lectures or concepts done by my lectures in effective way Well , I guess that 's Significant and storytelling allows you to create energy , passion and excitement around something about any particular concept or to build relation with people and to connect with peer group , audience and fellow mates during my presentations . story telling tool would help me to deliver the concept well and in understandable manner without losing interest of the audience ### Output:

16268

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Assignment – Learning Launch Challenge I ’m a member of my organization ’s Design Thinking and Digital Consulting practice and our challenge is to improve the structured planning and progress tracking of our portfolio of work ( framework , activities , timelines , and projects ) within the department in order to avoid recreating a unique process , activities , & tools to solve similar customers problems . The project scope includes our team who is composed of six employees , as well as the larger Digital Consulting practice , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger Digital Consulting practice , consider to be ineffective or problematic with regard to how we plan , execute , and report on client engagements . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on how we approach client projects and aligned on a common framework and a standard set of activities and tasks that would need to be facilitated on nearly all engagements . We spent two weeks conducting 5 workshops to identify the underlying challenges , we ideated on those challenges , tested assumptions , and ultimately determined that we needed to focus on an Agile PM tool & process to help us address our core planning , execution , and management challenges . Next , we went through three interactive workshops to structure our most common tasks and processes to facilitate customer engagements . These three sessions occurred within in a one- week timeframe . We expected to produce a document clearly outlining our framework , processes , activities , and a common execution timeline . For our second learning launch , we focused on gaining clarity on tools / platforms that can help us more effectively plan and manage the project / engagement . This tested our assumption that because we lacked a project / program management tool to facilitate planning and execution of client engagements , significant deviation existed for project duration , activities , deliverables , and ultimately impacting client satisfaction . Our team constructed , sent , and compiled feedback from an anonymous survey . 10 executive stakeholders from the larger Digital Consulting practice completed this survey . The surveys included questions about our proposed process , understanding the process and milestones , activities , outputs and deliverables , tools , and overall sentiment / feedback on the proposal . This last launch was accomplished in five business days . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that tool to help plan , execute , and manage client engagements would deliver stronger outcomes for clients and help our practice be more efficient . Our actual results were slightly different from what we anticipated in that the key stakeholders from the Digital Consulting practice expressed concerns with costs associated with a new platform and suggested leveraging free tools that were already widely available within the company . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insights gained from our first two launches and incorporate this feedback into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Assignment – Learning Launch Challenge I ’m a member of my organization ’s Design Thinking and Digital Consulting practice and our challenge is to improve the structured planning and progress tracking of our portfolio of work ( framework , activities , timelines , and projects ) within the department in order to avoid recreating a unique process , activities , & tools to solve similar customers problems . The project scope includes our team who is composed of six employees , as well as the larger Digital Consulting practice , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger Digital Consulting practice , consider to be ineffective or problematic with regard to how we plan , execute , and report on client engagements . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on how we approach client projects and aligned on a common framework and a standard set of activities and tasks that would need to be facilitated on nearly all engagements . We spent two weeks conducting 5 workshops to identify the underlying challenges , we ideated on those challenges , tested assumptions , and ultimately determined that we needed to focus on an Agile PM tool & process to help us address our core planning , execution , and management challenges . Next , we went through three interactive workshops to structure our most common tasks and processes to facilitate customer engagements . These three sessions occurred within in a one- week timeframe . We expected to produce a document clearly outlining our framework , processes , activities , and a common execution timeline . For our second learning launch , we focused on gaining clarity on tools / platforms that can help us more effectively plan and manage the project / engagement . This tested our assumption that because we lacked a project / program management tool to facilitate planning and execution of client engagements , significant deviation existed for project duration , activities , deliverables , and ultimately impacting client satisfaction . Our team constructed , sent , and compiled feedback from an anonymous survey . 10 executive stakeholders from the larger Digital Consulting practice completed this survey . The surveys included questions about our proposed process , understanding the process and milestones , activities , outputs and deliverables , tools , and overall sentiment / feedback on the proposal . This last launch was accomplished in five business days . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that tool to help plan , execute , and manage client engagements would deliver stronger outcomes for clients and help our practice be more efficient . Our actual results were slightly different from what we anticipated in that the key stakeholders from the Digital Consulting practice expressed concerns with costs associated with a new platform and suggested leveraging free tools that were already widely available within the company . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insights gained from our first two launches and incorporate this feedback into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout . ### Output:

16514

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge and Selection : Here I am selecting a storytelling tool , as I have such real - life experiences to share . Storytelling is an important tool that can be used in every section of life . Storytelling is a means for sharing and interpreting experiences . In my life , I have been surrounded by so many people . Many of these people deal with impaired functioning and depression . I use to spend time with such people and have a storytelling session with them . We share our stories . I always like to inspire them and make them believe in themselves . While having a conversation with them I always ensure that I am making the stories related to their feedback . I use my experience and always try to improve my storytelling skills and find a more precise and rapid way that will works for them to gain more independence in the areas where they are lacking in their life . Applications : I would like to share my storytelling experience here . In discussing marketing with my colleagues , I was trying to explain that we should always be seeking to learn more about the world we live in , the brands that we present , and the consumers that we serve . While working in a team , sometimes it happens that due to lag of confidence or high mental stress we fail to fulfill customers requirements . It directly affects the company 's growth . I was also explaining the importance of individual involvement while working in a team . I told a story I was working in a project group during my college days . One of our teammates used to be very silent . He was less attentive in our project work . I could tell him that he should focus on project work . That ’s when in my mind first I tried to make him feel comfortable around us . I took him to the walk as it is important to provide an open and non - judgemental space with no distractions and asked him to lead the discussion at his own pace . It turns out that he was facing a financial crisis . Those financial issues left him depressed . Insight & Approach : Well , that was an exposure . Now it was my time to expose my story . I told him that how I was financially unstable once in my life . I was not even able to pursue a good education . Then I shared how I faced this issue and I did n't stop trying for my goals . Somehow I managed to bind us together . He and I both have faced financial issues in many ways . That discussion worked for him very well . Our discussion ended up with so much positivity and giggles . So , I told the story which is related to my real - life experience . To be honest , before starting this assignment I was unable to create or frame a meaningful story . This session helped me to improve my imagination power and Now , It boosted my confidence that I can create different stories with new ideas . Truly grateful for this session !

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge and Selection : Here I am selecting a storytelling tool , as I have such real - life experiences to share . Storytelling is an important tool that can be used in every section of life . Storytelling is a means for sharing and interpreting experiences . In my life , I have been surrounded by so many people . Many of these people deal with impaired functioning and depression . I use to spend time with such people and have a storytelling session with them . We share our stories . I always like to inspire them and make them believe in themselves . While having a conversation with them I always ensure that I am making the stories related to their feedback . I use my experience and always try to improve my storytelling skills and find a more precise and rapid way that will works for them to gain more independence in the areas where they are lacking in their life . Applications : I would like to share my storytelling experience here . In discussing marketing with my colleagues , I was trying to explain that we should always be seeking to learn more about the world we live in , the brands that we present , and the consumers that we serve . While working in a team , sometimes it happens that due to lag of confidence or high mental stress we fail to fulfill customers requirements . It directly affects the company 's growth . I was also explaining the importance of individual involvement while working in a team . I told a story I was working in a project group during my college days . One of our teammates used to be very silent . He was less attentive in our project work . I could tell him that he should focus on project work . That ’s when in my mind first I tried to make him feel comfortable around us . I took him to the walk as it is important to provide an open and non - judgemental space with no distractions and asked him to lead the discussion at his own pace . It turns out that he was facing a financial crisis . Those financial issues left him depressed . Insight & Approach : Well , that was an exposure . Now it was my time to expose my story . I told him that how I was financially unstable once in my life . I was not even able to pursue a good education . Then I shared how I faced this issue and I did n't stop trying for my goals . Somehow I managed to bind us together . He and I both have faced financial issues in many ways . That discussion worked for him very well . Our discussion ended up with so much positivity and giggles . So , I told the story which is related to my real - life experience . To be honest , before starting this assignment I was unable to create or frame a meaningful story . This session helped me to improve my imagination power and Now , It boosted my confidence that I can create different stories with new ideas . Truly grateful for this session ! ### Output:

11207

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge The challenge is to find a minimum number of people required to take an employability course that I ’m teaching this month for a project that I ’ve been working on during the past year . This project revolves around helping others develop their soft skills towards the change in paradigm that we ’re currently seeing when it comes to labor . Under this new scheme , it is estimated that automatization will take over and many jobs currently being executed by humans will be replaced by robots . This will not only expose us to the possibility of massive displacement , but it will also mean that many of the jobs that we currently do will disappear and other new jobs that do n’t currently exist will replace them . This requires for a change in mentality and leads us to a new age of “ talentism ” in which we ’ll have to pay less attention to technical knowledge , standard degrees and formal education and more to the areas of soft and interpersonal skills that wo n’t be ever replaced by robots . Only the “ human touch ” will sets us apart , and this translates in things like having empathy and emotional intelligence . The people who are lending me the space to perform the course are demanding a minimum of 12 people to enrol , this is why “ selling ” it is a challenge . The course specifically provides a hands - on methodology through which participants will be able to uncover their talents , competencies and values that will later allow them to follow some steps to develop an action plan , work on some strategic canvases and come up with a concrete strategy to follow when it comes to landing their “ dream job ” or at least coming closer to dedicating their lives to something that ’s truly meaningful to them whilst ultimately putting their talents to work . Selection The tool I ’m interested in applying to the challenge presented is Storytelling . This tool will allow me to put the audience ’s needs at the center and connect emotionally to it while presenting the reasons behind the need to develop those key skills that we will all need in the upcoming years . I have selected this tool because it lets me create a space for reflection and pose powerful questions that will leave my audience thinking and wanting to know more about the topic . As per the lectures , when we ’re trying to drive transformation , we need to help the audience understand the current situation and how it is more dangerous than other possibilities . This helps ignite the motivation that people need to take action , get involved and gain the reassurance they need to have that there is a better path . Most of the times people do n’t want to look on the inside because they fear they might not like what they find . But ignoring problems and avoiding opportunities to improve by getting out of our comfort zone wo n’t allow us to move forward . Through storytelling however , people can relate and understand the feasibility of the solution presented and how they do n’t need to walk this path on their own . Application Rather than advertising the training program as just a course whilst trying hard to get people to enrol by publishing plain information about it , I decided to create a story about my own journey and how I went from a job that I was good at and felt stable but which did n’t fulfil me , to creating an actual strategy that allowed me to land the job I wanted within a year . I wrote this story as a post on my website and published it . Then shared it on different social media channels available , so that it is more persuasive than a single poster ad . To accomplish this , I presented a clear sequence of events that helped move the story from the beginning to an end , and in between I asked a few questions to help the audience reflect about their own situation . I conveyed the most powerful part of my message by using an analogy and telling the audience that they are not a tree ; and for this I used the below image . I explained how in my coaching sessions it comes up recurrently when people are asked to select an image that represents how they currently feel , and invited the audience to understand that this feeling is not reality . I also asked them to answer themselves honestly what specifically they ’re currently doing to be at a different place . I still do n’t know if I will manage to get all the people I need to enrol in the course , but I believe this is an effective strategy as it is focused on the audience rather on the actual thing I ’m trying to sell . They can relate to my story and feel the same pain points I felt , which might encourage them to connect more easily and be willing to discover this methodology towards systematically finding a dream job . Insight From applying Storytelling to my challenge , I discovered that stories can be extremely powerful . This made me realize there is a different and better way of conveying messages and getting ideas across . This is affecting the way I communicate to people as I ’ve learned that it is paramount to put people at the center and as I have changed my perspective about design thinking and innovation . I have come to understand that this is a continuous rather than a fixed process and that it is n’t about novelty ; but about value creation , being flexible , curious and observant to come up with ways to make other people ’s lives better . Approach Next time I might use the same tool to promote my courses , and I could also include a short video to tell the story in a more graphic way so that images are more vivid for the viewers . For this I could use a software such as Doodly ( which I own ) and develop a sequence with voice over to explain the problem and take the audience on the journey with me . This might create a greater need to take action and help motivate my audience to support me and themselves .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge The challenge is to find a minimum number of people required to take an employability course that I ’m teaching this month for a project that I ’ve been working on during the past year . This project revolves around helping others develop their soft skills towards the change in paradigm that we ’re currently seeing when it comes to labor . Under this new scheme , it is estimated that automatization will take over and many jobs currently being executed by humans will be replaced by robots . This will not only expose us to the possibility of massive displacement , but it will also mean that many of the jobs that we currently do will disappear and other new jobs that do n’t currently exist will replace them . This requires for a change in mentality and leads us to a new age of “ talentism ” in which we ’ll have to pay less attention to technical knowledge , standard degrees and formal education and more to the areas of soft and interpersonal skills that wo n’t be ever replaced by robots . Only the “ human touch ” will sets us apart , and this translates in things like having empathy and emotional intelligence . The people who are lending me the space to perform the course are demanding a minimum of 12 people to enrol , this is why “ selling ” it is a challenge . The course specifically provides a hands - on methodology through which participants will be able to uncover their talents , competencies and values that will later allow them to follow some steps to develop an action plan , work on some strategic canvases and come up with a concrete strategy to follow when it comes to landing their “ dream job ” or at least coming closer to dedicating their lives to something that ’s truly meaningful to them whilst ultimately putting their talents to work . Selection The tool I ’m interested in applying to the challenge presented is Storytelling . This tool will allow me to put the audience ’s needs at the center and connect emotionally to it while presenting the reasons behind the need to develop those key skills that we will all need in the upcoming years . I have selected this tool because it lets me create a space for reflection and pose powerful questions that will leave my audience thinking and wanting to know more about the topic . As per the lectures , when we ’re trying to drive transformation , we need to help the audience understand the current situation and how it is more dangerous than other possibilities . This helps ignite the motivation that people need to take action , get involved and gain the reassurance they need to have that there is a better path . Most of the times people do n’t want to look on the inside because they fear they might not like what they find . But ignoring problems and avoiding opportunities to improve by getting out of our comfort zone wo n’t allow us to move forward . Through storytelling however , people can relate and understand the feasibility of the solution presented and how they do n’t need to walk this path on their own . Application Rather than advertising the training program as just a course whilst trying hard to get people to enrol by publishing plain information about it , I decided to create a story about my own journey and how I went from a job that I was good at and felt stable but which did n’t fulfil me , to creating an actual strategy that allowed me to land the job I wanted within a year . I wrote this story as a post on my website and published it . Then shared it on different social media channels available , so that it is more persuasive than a single poster ad . To accomplish this , I presented a clear sequence of events that helped move the story from the beginning to an end , and in between I asked a few questions to help the audience reflect about their own situation . I conveyed the most powerful part of my message by using an analogy and telling the audience that they are not a tree ; and for this I used the below image . I explained how in my coaching sessions it comes up recurrently when people are asked to select an image that represents how they currently feel , and invited the audience to understand that this feeling is not reality . I also asked them to answer themselves honestly what specifically they ’re currently doing to be at a different place . I still do n’t know if I will manage to get all the people I need to enrol in the course , but I believe this is an effective strategy as it is focused on the audience rather on the actual thing I ’m trying to sell . They can relate to my story and feel the same pain points I felt , which might encourage them to connect more easily and be willing to discover this methodology towards systematically finding a dream job . Insight From applying Storytelling to my challenge , I discovered that stories can be extremely powerful . This made me realize there is a different and better way of conveying messages and getting ideas across . This is affecting the way I communicate to people as I ’ve learned that it is paramount to put people at the center and as I have changed my perspective about design thinking and innovation . I have come to understand that this is a continuous rather than a fixed process and that it is n’t about novelty ; but about value creation , being flexible , curious and observant to come up with ways to make other people ’s lives better . Approach Next time I might use the same tool to promote my courses , and I could also include a short video to tell the story in a more graphic way so that images are more vivid for the viewers . For this I could use a software such as Doodly ( which I own ) and develop a sequence with voice over to explain the problem and take the audience on the journey with me . This might create a greater need to take action and help motivate my audience to support me and themselves . ### Output:

10053

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection- Storytelling / Visualization Challenge : I currently work in a large supply chain organisation and I am responsible for driving the business of Apple products ( iPhones and Apple Watches ) for the Western and Eastern Region of India . My Job entails managing a team of Employees and Distributors to ensure that the products are made available in General Trade outlets ( Retail Outlets ) and Apple Stores across my region . In the past I have spent about 16 years in the Consumer Durable Industry , FMCG Industry and Life Insurance Industry . I have managed multiple channels of business like Direct Agency , Business Associate Model , Bancassurance and Direct Marketing Channel within the Life Insurance Domain . I would like to reflect upon events in this phase where I was managing business for a large Global Life Insurance Company . I had just joined the company in 2003 and was entrusted with Business Development and setting up branches in two different Geographies , one in a metropolitan city Kolkata and other in a town Durgapur in India . The Business Associate Model was a newly introduced business model where unlike standard Agency Model where Employees manage Agents ( Individual Distributors who work on Commission ) , we were to develop a model where the Agents instead of Employees would further recruit Agents and thereafter manage the team as Business Associates . This model was practised well in other countries across the globe ; it was now to be introduced in India . The Challenge was that there was no historic data available on this method of business in India and it was a fairly new idea in the Indian Life Insurance Sector . We were the only company at that time with an ambitious plan to run this Business Associate Model . Building the team of Agents and then grow them into Business Associates on Fast Track for both geographies was a task which we had no knowledge of . My KRA was to build this entire channel and get business ( Revenue in terms of New Life Insurance Policy Premiums ) . The main problem was to sell this career opportunity where there was no fixed component in terms of Salary for the Business Associates . The career was a toilsome one where the Agents were to build a team of their own without a fixed income component with an expectation of a rewarding returns in terms of commission on own business and overrides over their team business post they got promoted as Business Associates . Such a career opportunity in Life Insurance Industry was not available in India earlier . Selection : The challenge was large and ambiguous and I thought of using the Storytelling method and the Visualization method similar to what I have now learnt in this Design Thinking for Innovation Course . My past diverse Repertoire in Consumer Durable Industry , FMCG Industry and Life Insurance Industry enabled me to have an open mind in an attempt to take up this challenge . Although the Challenge was intimidating , yet the thrill to take it head on was overpowering . Application : I along with my team travelled extensively across my locations including interiors and met a lot of people like homemakers , retired executives , young college pass outs , other financial services agents , Accountants , Public Servants , Shcool Teachers and other centre of influences who could be my prospects . I developed a questionnaire and I tried to understand what were their inherent needs and aspirations , their fears and their thought about an alternative unorthodox career opportunity where they could have flexibility of time and also have financial freedom . All of them had different occupations , different income levels , different aspirations but a common thread was the need to be financially sound , free from the worries and toils of traditional employment . Thereafter I organised Saturday Seminars where I would then invite them over to discuss the business opportunity . These would usually be a high impact Storytelling exercise and Visualization , where I would encourage participants to freely discuss their apprehensions and aspirations about life and through penning down important points on the board would try to capture the Cause which would Compel them to try to look for an opportunity to rise above their apprehensions and meet their aspirations . Once the cause was set in the seminar , there would usually be a lot of energy and suspense as to how I would help them get out of their mundane careers and provide them that blissful financial freedom . I would then answer them in a way which would make them feel like living that future moment in that seminar room . Many in the seminar would get emotional and I would then pause and make them get comfortable . Thereafter I would give examples of highly successful entrepreneurs who have had humble beginnings and had struggle full lives and how they have come out of the same and have become successful . I would also show them Visuals and short Video Clips of highly successful Business Associates from all walks of life of my Organisation in other countries who have made it big in Life . I would also share that the path to this success would entail a lot of hard work and challenge but it was definitely worth giving it a try . More so that they could try this new opportunity keeping their current existing vocations in place and may either choose to carry on doing both or later choosing to pursue the new opportunity full time . This would sound to many amongst the participants a golden opportunity to shape their lives the way they have always dreamt of . These seminars were a large success and we had high conversion rates ( average of 30 % signups in an average seminar size of about 60 participants ) . Meanwhile I had to sell the idea to my management that this method of Building the team would work and I would present this idea to the Management using Storytelling again . Of course I used Visualization Technique as well trying to articulate my ideas through drawing and sketches on board as well as having brain storming sessions to get my ideas across and to get value additions from my peers and senior managers . During this course I not only was able to convince them about my idea , I also ended up getting valuable suggestions and feedback regarding my idea which helped me in achieving my objective . Within the first twelve months of my joining , we had succeeded in building a huge team of Business Associates and Agents across Kolkata and Durgapur who in turn were greatly successful in bringing in business ( New Life Insurance Business- premiums ) which was about 190 % of the original annual business plan for my region . Insight : This successful handling of the challenge using the Storytelling and Visualisation methods helped me unearth the secrets of managing ambiguity in a smart and efficient manner . I had applied the techniques oblivious of the fact that these were part of Design Thinking process which I was never trained in . It gave me the freedom to think beyond the set boundaries of experience , knowledge , and set methods of doing business and gave me the impetus to take challenges head on . The journey since then has been exciting and challenging till today . There have been times where I have been successful and there have been times I have not . Learning and relevant application of Design Thinking tools became the cornerstone of my career and that of my team . Not only me as an individual but as the entire team as a whole we evolved , we used Visualisation Techniques and Storytelling exercises in handling our day to day challenges and it has since been a part and parcel of our lives . Approach : The learning and experiences of unknowingly applying the Design Thinking Methodologies in the past , in the current and now my formal introduction to the Design Thinking for Innovation Course has now made me to delve deep into this subject . I will now study more regarding this through the reference material suggested in the program videos and enrol for subsequent higher programs on this subject . I will also encourage my team and peers to enrol for this amazing program , which would definitely help them succeed in the ambiguous business world . I would continue to use the Design Thinking Tools I have used earlier and intend to use all Design Thinking tools in the near future depending upon the Challenge which I would face . For now in my current assignment I intend to use the Learning Launch tool to face current distribution challenges . The reason I wish to use this tool is to quickly and economically understand the best approach to widening our product distribution strategy in the increasingly competitive environment .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection- Storytelling / Visualization Challenge : I currently work in a large supply chain organisation and I am responsible for driving the business of Apple products ( iPhones and Apple Watches ) for the Western and Eastern Region of India . My Job entails managing a team of Employees and Distributors to ensure that the products are made available in General Trade outlets ( Retail Outlets ) and Apple Stores across my region . In the past I have spent about 16 years in the Consumer Durable Industry , FMCG Industry and Life Insurance Industry . I have managed multiple channels of business like Direct Agency , Business Associate Model , Bancassurance and Direct Marketing Channel within the Life Insurance Domain . I would like to reflect upon events in this phase where I was managing business for a large Global Life Insurance Company . I had just joined the company in 2003 and was entrusted with Business Development and setting up branches in two different Geographies , one in a metropolitan city Kolkata and other in a town Durgapur in India . The Business Associate Model was a newly introduced business model where unlike standard Agency Model where Employees manage Agents ( Individual Distributors who work on Commission ) , we were to develop a model where the Agents instead of Employees would further recruit Agents and thereafter manage the team as Business Associates . This model was practised well in other countries across the globe ; it was now to be introduced in India . The Challenge was that there was no historic data available on this method of business in India and it was a fairly new idea in the Indian Life Insurance Sector . We were the only company at that time with an ambitious plan to run this Business Associate Model . Building the team of Agents and then grow them into Business Associates on Fast Track for both geographies was a task which we had no knowledge of . My KRA was to build this entire channel and get business ( Revenue in terms of New Life Insurance Policy Premiums ) . The main problem was to sell this career opportunity where there was no fixed component in terms of Salary for the Business Associates . The career was a toilsome one where the Agents were to build a team of their own without a fixed income component with an expectation of a rewarding returns in terms of commission on own business and overrides over their team business post they got promoted as Business Associates . Such a career opportunity in Life Insurance Industry was not available in India earlier . Selection : The challenge was large and ambiguous and I thought of using the Storytelling method and the Visualization method similar to what I have now learnt in this Design Thinking for Innovation Course . My past diverse Repertoire in Consumer Durable Industry , FMCG Industry and Life Insurance Industry enabled me to have an open mind in an attempt to take up this challenge . Although the Challenge was intimidating , yet the thrill to take it head on was overpowering . Application : I along with my team travelled extensively across my locations including interiors and met a lot of people like homemakers , retired executives , young college pass outs , other financial services agents , Accountants , Public Servants , Shcool Teachers and other centre of influences who could be my prospects . I developed a questionnaire and I tried to understand what were their inherent needs and aspirations , their fears and their thought about an alternative unorthodox career opportunity where they could have flexibility of time and also have financial freedom . All of them had different occupations , different income levels , different aspirations but a common thread was the need to be financially sound , free from the worries and toils of traditional employment . Thereafter I organised Saturday Seminars where I would then invite them over to discuss the business opportunity . These would usually be a high impact Storytelling exercise and Visualization , where I would encourage participants to freely discuss their apprehensions and aspirations about life and through penning down important points on the board would try to capture the Cause which would Compel them to try to look for an opportunity to rise above their apprehensions and meet their aspirations . Once the cause was set in the seminar , there would usually be a lot of energy and suspense as to how I would help them get out of their mundane careers and provide them that blissful financial freedom . I would then answer them in a way which would make them feel like living that future moment in that seminar room . Many in the seminar would get emotional and I would then pause and make them get comfortable . Thereafter I would give examples of highly successful entrepreneurs who have had humble beginnings and had struggle full lives and how they have come out of the same and have become successful . I would also show them Visuals and short Video Clips of highly successful Business Associates from all walks of life of my Organisation in other countries who have made it big in Life . I would also share that the path to this success would entail a lot of hard work and challenge but it was definitely worth giving it a try . More so that they could try this new opportunity keeping their current existing vocations in place and may either choose to carry on doing both or later choosing to pursue the new opportunity full time . This would sound to many amongst the participants a golden opportunity to shape their lives the way they have always dreamt of . These seminars were a large success and we had high conversion rates ( average of 30 % signups in an average seminar size of about 60 participants ) . Meanwhile I had to sell the idea to my management that this method of Building the team would work and I would present this idea to the Management using Storytelling again . Of course I used Visualization Technique as well trying to articulate my ideas through drawing and sketches on board as well as having brain storming sessions to get my ideas across and to get value additions from my peers and senior managers . During this course I not only was able to convince them about my idea , I also ended up getting valuable suggestions and feedback regarding my idea which helped me in achieving my objective . Within the first twelve months of my joining , we had succeeded in building a huge team of Business Associates and Agents across Kolkata and Durgapur who in turn were greatly successful in bringing in business ( New Life Insurance Business- premiums ) which was about 190 % of the original annual business plan for my region . Insight : This successful handling of the challenge using the Storytelling and Visualisation methods helped me unearth the secrets of managing ambiguity in a smart and efficient manner . I had applied the techniques oblivious of the fact that these were part of Design Thinking process which I was never trained in . It gave me the freedom to think beyond the set boundaries of experience , knowledge , and set methods of doing business and gave me the impetus to take challenges head on . The journey since then has been exciting and challenging till today . There have been times where I have been successful and there have been times I have not . Learning and relevant application of Design Thinking tools became the cornerstone of my career and that of my team . Not only me as an individual but as the entire team as a whole we evolved , we used Visualisation Techniques and Storytelling exercises in handling our day to day challenges and it has since been a part and parcel of our lives . Approach : The learning and experiences of unknowingly applying the Design Thinking Methodologies in the past , in the current and now my formal introduction to the Design Thinking for Innovation Course has now made me to delve deep into this subject . I will now study more regarding this through the reference material suggested in the program videos and enrol for subsequent higher programs on this subject . I will also encourage my team and peers to enrol for this amazing program , which would definitely help them succeed in the ambiguous business world . I would continue to use the Design Thinking Tools I have used earlier and intend to use all Design Thinking tools in the near future depending upon the Challenge which I would face . For now in my current assignment I intend to use the Learning Launch tool to face current distribution challenges . The reason I wish to use this tool is to quickly and economically understand the best approach to widening our product distribution strategy in the increasingly competitive environment . ### Output:

12053

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Storytelling Challenge and Selection Storytelling is a great tool that I use all the time . However , a wonderful teacher taught me how to use storytelling , thereby turning my design thinking upside down . I am studying to be a designer at the university . In the new academic year , I have a new subject – animation . It was very interesting for me to try drawing cartoons , but at the same time I was afraid to do it and did not know where to start . To help me come up with the story I want to show in animation , my teacher started telling stories from her experience , and she shared stories from her life to help me use them in the context of my story . As I understand now , she did this in order for me to understand my interests and determine my goal - what I want to talk about in the cartoon . Application Visualization and other ways of design thinking did n’t work for me . They only made me feel anxious and uncomfortable . At first I tried to come up with an incredible story about a dolphin , but the pictures popping up in my head told me that I could not cope . Then I decided to write the story that comes from the heart . This unconscious story later became a huge project that won first place in the student cartoon competition . Insight Having achieved such success , I realized that design thinking is impor- tant not only for study and work , but also for life in general . Storytelling helps you take a personal approach , come up with a good story , and re- duce anxiety . Storytelling is the first stage in work , so there is no need to run ahead and be afraid , you need to do it now , and in the future everything will turn out as it should . Approach I think the next time I run into a similar problem , I ’ll try combining sto- rytelling and visualization to try and achieve better results .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Storytelling Challenge and Selection Storytelling is a great tool that I use all the time . However , a wonderful teacher taught me how to use storytelling , thereby turning my design thinking upside down . I am studying to be a designer at the university . In the new academic year , I have a new subject – animation . It was very interesting for me to try drawing cartoons , but at the same time I was afraid to do it and did not know where to start . To help me come up with the story I want to show in animation , my teacher started telling stories from her experience , and she shared stories from her life to help me use them in the context of my story . As I understand now , she did this in order for me to understand my interests and determine my goal - what I want to talk about in the cartoon . Application Visualization and other ways of design thinking did n’t work for me . They only made me feel anxious and uncomfortable . At first I tried to come up with an incredible story about a dolphin , but the pictures popping up in my head told me that I could not cope . Then I decided to write the story that comes from the heart . This unconscious story later became a huge project that won first place in the student cartoon competition . Insight Having achieved such success , I realized that design thinking is impor- tant not only for study and work , but also for life in general . Storytelling helps you take a personal approach , come up with a good story , and re- duce anxiety . Storytelling is the first stage in work , so there is no need to run ahead and be afraid , you need to do it now , and in the future everything will turn out as it should . Approach I think the next time I run into a similar problem , I ’ll try combining sto- rytelling and visualization to try and achieve better results . ### Output:

11708

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

ASSIGNMENT - DESIGN THINKING Challenge - The Challenge was to find a way to transport patients from the point of incidence to the ambulance and from there transport them safely to the hospital . Key problem - Major problem being faced was the narrow roads due to which ambulances could n’t reach the target building . Due to lack of lifts and very narrow staircases the possibility of big stretchers going up stairs was also difficult because of which constant use of cloth like material to transport the patient was causing injuries . This whole process of transport from the point of incidence to ambulance and back to the hospital would be very time - consuming owing to which lives would sometimes be lost . Solution – To find the solution we used visualisation , mind mapping and learning launch method . First step to solve the problem was visualising the problem to come to a viable solution and in order for our team to be on the same page . This included drawing the complete process down in order to see what were the pain points and where we needed to focus . We started using visualisation process and started drawing out rough sketches assuming certain parameters in order to make the whole transportation process efficient . We then used mind mapping method and gathered a lot of data by speaking to several doctors , engineers and also read a lot of research papers on the same . After accumulation of data we started filtering out the relevant and important data required for constructing the structure . Then , we proceeded to the learning launch method where we tried to test our ideas . We made several diagrams on CATIA and tested their structural capacity and efficiency using several software ’s such as Ansys in order to confirm whether our assumptions were right and presented the solution in front of several mentors . After receiving their feedback , we changed several design aspects and made a prototype using affordable alternate material and tested the stretcher / pre - hospital transport equipment which could go over staircases and pivot in very narrow staircase corridors as well . We conducted trials on the stretcher with several people of different weight groups and achieved successful results . After using all the methods , we were successful in solving the problems given by the doctors .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: ASSIGNMENT - DESIGN THINKING Challenge - The Challenge was to find a way to transport patients from the point of incidence to the ambulance and from there transport them safely to the hospital . Key problem - Major problem being faced was the narrow roads due to which ambulances could n’t reach the target building . Due to lack of lifts and very narrow staircases the possibility of big stretchers going up stairs was also difficult because of which constant use of cloth like material to transport the patient was causing injuries . This whole process of transport from the point of incidence to ambulance and back to the hospital would be very time - consuming owing to which lives would sometimes be lost . Solution – To find the solution we used visualisation , mind mapping and learning launch method . First step to solve the problem was visualising the problem to come to a viable solution and in order for our team to be on the same page . This included drawing the complete process down in order to see what were the pain points and where we needed to focus . We started using visualisation process and started drawing out rough sketches assuming certain parameters in order to make the whole transportation process efficient . We then used mind mapping method and gathered a lot of data by speaking to several doctors , engineers and also read a lot of research papers on the same . After accumulation of data we started filtering out the relevant and important data required for constructing the structure . Then , we proceeded to the learning launch method where we tried to test our ideas . We made several diagrams on CATIA and tested their structural capacity and efficiency using several software ’s such as Ansys in order to confirm whether our assumptions were right and presented the solution in front of several mentors . After receiving their feedback , we changed several design aspects and made a prototype using affordable alternate material and tested the stretcher / pre - hospital transport equipment which could go over staircases and pivot in very narrow staircase corridors as well . We conducted trials on the stretcher with several people of different weight groups and achieved successful results . After using all the methods , we were successful in solving the problems given by the doctors . ### Output:

21246

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Challenges : An organization that has an application online , the application acts as a middle man in delivering food from the restaurant to the consumer . They approached me as their rating was getting low . I was tasked to find a root cause as well as a possible solution to improve the rating of the application , For this reason , I took the help of the Visualization tool . The week 1 video that was based on the Visualization tool helped me in choosing this tool to find a possible solution to the problem . This tool works on the principle of drawing and visual representation and I knew that to convey my message it ’s much better if I take the help of drawings and videos as through that I be able to better convey my solution and the organization be able to better understand what I want to convey to them . Application : The first thing I did was that I put up a survey form in which I asked multiple questions from random customers such as , what issues they face while using the application ? If they have any possible solution or what feature they suggest should be added to make it better ? Is the application user - friendly if not please suggest any suitable changes ? The reviews that I got from the customers I wrote them down . Moreover , I also had video reviews from random people who have or had used the application and asked them what they think about it . After that I got hold of a bunch of people who never used the application and made them use the application for a period of 1 week and whatever issues they faced while using the application , I jotted them down separately . The main problem was the lack of experienced customer care agents as users complained that the agents were not good enough . After this I checked the training of the new agents checked for how many days they are being trained for before they go the life and I found out that they were only trained for 1 week . Also , I interviewed multiple agents asked them the issue that they been facing . After getting the valuable information , I talked with the person who trains the new agents and told them to train one batch for a period of 2 weeks , and then I studied that batch when they went live and noted down their performances . After I got the necessary data I made a PowerPoint presentation in which I graphically wrote all the reviews as well as the video reviews that I gathered and then presented it to the managers of the organization . Circling the reviews on the PowerPoint presentation that were being repeated and focusing it on that . Secondly , I made a side by side comparison of the batch that was trained for 2 weeks with the ones who were only trained for 1 week . I compared their performances ; I compared the reviews that a 2 week trained agent received with the one who only got trained for 1 week . Then keeping the 2 week trained agents score , I simulated the rating of the application if the training period is changed to 2 weeks for the rest of the agents . The visualization tool was quite effective as it helped me convince the managers that a more proper training time period should be given to the agents for them to work more professionally and to fulfill the needs of the users easily and effectively . Insight & Approach : The insight that I learned from using this tool was immense . It not only helped me find a suitable solution to the problem but for me to explain the issue and the solution , the visual effects proved to be quite vital . The video reviews that I used and the graphics , in general , helped me a lot in proving a point to the managers . What I learned from visualization is that the audience tends to focus on it even more as compared to none visual tools being used as the pictures , graphics , symbols are more appealing to the eye and a person and convey his or her message quite easily and effectively . The video reviews helped me a lot . As when I saw them I was able to more broadly see the reviews better understand the reviews and those reviews felt quite genuine . Furthermore , when I was working on my challenge I realized that design thinking is quite helpful as it felt like a puzzle and I just had to put the right pieces at the right place and design thinking proved to be the guide to do that . In the future , if I was given a task I will definitely use a visualization tool as I realized that for the audience to better understand visualization helps a lot . Also , visualization helped me in finding a solution too as when I saw the video reviews as well as when I saw the training routine and talked with the agents , I was able to determine a pattern and then one thing led to another .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Challenges : An organization that has an application online , the application acts as a middle man in delivering food from the restaurant to the consumer . They approached me as their rating was getting low . I was tasked to find a root cause as well as a possible solution to improve the rating of the application , For this reason , I took the help of the Visualization tool . The week 1 video that was based on the Visualization tool helped me in choosing this tool to find a possible solution to the problem . This tool works on the principle of drawing and visual representation and I knew that to convey my message it ’s much better if I take the help of drawings and videos as through that I be able to better convey my solution and the organization be able to better understand what I want to convey to them . Application : The first thing I did was that I put up a survey form in which I asked multiple questions from random customers such as , what issues they face while using the application ? If they have any possible solution or what feature they suggest should be added to make it better ? Is the application user - friendly if not please suggest any suitable changes ? The reviews that I got from the customers I wrote them down . Moreover , I also had video reviews from random people who have or had used the application and asked them what they think about it . After that I got hold of a bunch of people who never used the application and made them use the application for a period of 1 week and whatever issues they faced while using the application , I jotted them down separately . The main problem was the lack of experienced customer care agents as users complained that the agents were not good enough . After this I checked the training of the new agents checked for how many days they are being trained for before they go the life and I found out that they were only trained for 1 week . Also , I interviewed multiple agents asked them the issue that they been facing . After getting the valuable information , I talked with the person who trains the new agents and told them to train one batch for a period of 2 weeks , and then I studied that batch when they went live and noted down their performances . After I got the necessary data I made a PowerPoint presentation in which I graphically wrote all the reviews as well as the video reviews that I gathered and then presented it to the managers of the organization . Circling the reviews on the PowerPoint presentation that were being repeated and focusing it on that . Secondly , I made a side by side comparison of the batch that was trained for 2 weeks with the ones who were only trained for 1 week . I compared their performances ; I compared the reviews that a 2 week trained agent received with the one who only got trained for 1 week . Then keeping the 2 week trained agents score , I simulated the rating of the application if the training period is changed to 2 weeks for the rest of the agents . The visualization tool was quite effective as it helped me convince the managers that a more proper training time period should be given to the agents for them to work more professionally and to fulfill the needs of the users easily and effectively . Insight & Approach : The insight that I learned from using this tool was immense . It not only helped me find a suitable solution to the problem but for me to explain the issue and the solution , the visual effects proved to be quite vital . The video reviews that I used and the graphics , in general , helped me a lot in proving a point to the managers . What I learned from visualization is that the audience tends to focus on it even more as compared to none visual tools being used as the pictures , graphics , symbols are more appealing to the eye and a person and convey his or her message quite easily and effectively . The video reviews helped me a lot . As when I saw them I was able to more broadly see the reviews better understand the reviews and those reviews felt quite genuine . Furthermore , when I was working on my challenge I realized that design thinking is quite helpful as it felt like a puzzle and I just had to put the right pieces at the right place and design thinking proved to be the guide to do that . In the future , if I was given a task I will definitely use a visualization tool as I realized that for the audience to better understand visualization helps a lot . Also , visualization helped me in finding a solution too as when I saw the video reviews as well as when I saw the training routine and talked with the agents , I was able to determine a pattern and then one thing led to another . ### Output:

11637

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

1.Challenge As the newly announced leader of the supply chain organization within our company , it was my responsibility to drastically improve its performance . The supply chain organization I have inherited was “ old ” in every aspect . It operated like an organization of the 1960s or 70s . Decision making was based on biased experience instead of analytical and data driven approaches , that are paramount to get to the root of the problem . People were not adequately trained in purchasing and supply chain management . Many of the staff members working within the supply chain organization came from other professional backgrounds . Computer skills were lacking . Much of the work was not done digital , but still with a lot of pen and paper driven processes . Many processes were tracked on paper on not with computer software and/or an ERP System , to assistant in daily operational tasks . The supply chain organization did not have the best reputation within the company . Instead of being a department that created a lot of value to the organization , it was perceived as a department that just did n’t want to offer the best service for its internal customers and one that did n’t keep adapting to the challenges of technology . Every initiative to improve the organization and its people was futile up to this point in time . 2.Selection I have selected storytelling for the above described challenge . It picked storytelling because in my opinion , I think it is one of the strongest tools available to change the hearts and minds of people and therefore their behavior . In this particular case , it was very important to show all the team members where they are today and where they must be tomorrow in order to stay competitive , not only for the company they are working for , but also for themselves to stay competitive in the modern hyper competitive job market . 3.Application To make positive change happen , I used a story of how the supply chain organization currently is , and how it should be in the future . To make the story more vivid , I used two different characters . Peter was the old purchasing guy . Reluctant to change , only wanting to keep the current status quo . Mike was the newer guy , embracing change and using the newest technology to make a positive impact . It was paramount that the employees themselves began to see , that change is important . Through telling the story of Peter vs. Mike , I was able to uncover all the shortcomings of not innovating and struggling ( in a positive way ) to stay competitive . By using storytelling , the experience was vivid and personal for the employees . I was able to explain how Mike used technology to automate processes and improve overall decision making . It was also a great way of showing how learning new technology will improve your situation within the job market . 4 . Insight & Approach The biggest insight for me was , that by using storytelling , I was able to deliver the message to our team not in a confronting way , but showing them by example , to what kind of problems their current behavior leads . Through storytelling , we were able to change the behavior of the department not by confrontation or condemnation , but by stimulating critical thinking and drawing out ideas and underlying presuppositions . I general the approach we used can be applied to all organization that want to drive sustainable change . The need to change must come from the people themselves – from within . It will fail if it is forced upon them .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: 1.Challenge As the newly announced leader of the supply chain organization within our company , it was my responsibility to drastically improve its performance . The supply chain organization I have inherited was “ old ” in every aspect . It operated like an organization of the 1960s or 70s . Decision making was based on biased experience instead of analytical and data driven approaches , that are paramount to get to the root of the problem . People were not adequately trained in purchasing and supply chain management . Many of the staff members working within the supply chain organization came from other professional backgrounds . Computer skills were lacking . Much of the work was not done digital , but still with a lot of pen and paper driven processes . Many processes were tracked on paper on not with computer software and/or an ERP System , to assistant in daily operational tasks . The supply chain organization did not have the best reputation within the company . Instead of being a department that created a lot of value to the organization , it was perceived as a department that just did n’t want to offer the best service for its internal customers and one that did n’t keep adapting to the challenges of technology . Every initiative to improve the organization and its people was futile up to this point in time . 2.Selection I have selected storytelling for the above described challenge . It picked storytelling because in my opinion , I think it is one of the strongest tools available to change the hearts and minds of people and therefore their behavior . In this particular case , it was very important to show all the team members where they are today and where they must be tomorrow in order to stay competitive , not only for the company they are working for , but also for themselves to stay competitive in the modern hyper competitive job market . 3.Application To make positive change happen , I used a story of how the supply chain organization currently is , and how it should be in the future . To make the story more vivid , I used two different characters . Peter was the old purchasing guy . Reluctant to change , only wanting to keep the current status quo . Mike was the newer guy , embracing change and using the newest technology to make a positive impact . It was paramount that the employees themselves began to see , that change is important . Through telling the story of Peter vs. Mike , I was able to uncover all the shortcomings of not innovating and struggling ( in a positive way ) to stay competitive . By using storytelling , the experience was vivid and personal for the employees . I was able to explain how Mike used technology to automate processes and improve overall decision making . It was also a great way of showing how learning new technology will improve your situation within the job market . 4 . Insight & Approach The biggest insight for me was , that by using storytelling , I was able to deliver the message to our team not in a confronting way , but showing them by example , to what kind of problems their current behavior leads . Through storytelling , we were able to change the behavior of the department not by confrontation or condemnation , but by stimulating critical thinking and drawing out ideas and underlying presuppositions . I general the approach we used can be applied to all organization that want to drive sustainable change . The need to change must come from the people themselves – from within . It will fail if it is forced upon them . ### Output:

19458

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch - Offline to Online Challenge I work for an organisation ( an edu - tech start - up ) in its marketing / sales department . Our work was largely dependent on an offline product to serve our customers . Due to the COVID-19 pandemic , we are posed with a challenge to adapt according to the situation ensure smooth operations and continue on our path of growth . We have to find a supplement or an alternative to the existing product at the earliest . The challenges involve procuring resources that would help in developing a new product at the earliest to minimize turnaround time . The project scope includes transitioning to the online mode of delivering services to be facilitated by the marketing team and the IT department . Selection The project required us to be quick in delivering the product as well as the product to be robust . We are looking at Learning Launch as the tool to help us in guiding the project . As the learning launch tool facilitates in bringing ideas to life and in rapid prototyping , it would be most suitable owing to the requirements of the project . Application The area of focus for our first learning launch was to design an infrastructure that included a lot of decision - making on the tools to be used , additional workforce to be employed , trainings to be conducted , etc . Next , 2 - 3 workflows were proposed for the online framework which were tested on a trial basis with limited employees . We had to come up with a final , most efficient workflow for the online mode of delivery . In the second learning launch , the key focus area was to clearly communicate the operating procedure and responsibilities . Our assumption was tested on the transition from the offline mode to the online mode of delivering services . All stakeholders were kept in a feedback loop to keep track of the progress and ensure robust communication amongst them . Insight As we were venturing into a completely new mode of delivering services , we hypothesized the outcome through assumptions to have a rough idea about the final product . By applying the learning launch tool , we could test these assumptions . We will use the insights gained and incorporate them in the future releases of the product . Learning launches would help us experiment and add new features to the existing product , also improve upon it on a continual basis . Approach Owing to the nature of the project which needed to be developed in a relatively short period of time and to maintain robustness at the same time , among various other design thinking activities , learning launches proved to be most suitable as we had to build the online platform in a progressive manner . The insights gained from these learning launches would help us develop a polished final product .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch - Offline to Online Challenge I work for an organisation ( an edu - tech start - up ) in its marketing / sales department . Our work was largely dependent on an offline product to serve our customers . Due to the COVID-19 pandemic , we are posed with a challenge to adapt according to the situation ensure smooth operations and continue on our path of growth . We have to find a supplement or an alternative to the existing product at the earliest . The challenges involve procuring resources that would help in developing a new product at the earliest to minimize turnaround time . The project scope includes transitioning to the online mode of delivering services to be facilitated by the marketing team and the IT department . Selection The project required us to be quick in delivering the product as well as the product to be robust . We are looking at Learning Launch as the tool to help us in guiding the project . As the learning launch tool facilitates in bringing ideas to life and in rapid prototyping , it would be most suitable owing to the requirements of the project . Application The area of focus for our first learning launch was to design an infrastructure that included a lot of decision - making on the tools to be used , additional workforce to be employed , trainings to be conducted , etc . Next , 2 - 3 workflows were proposed for the online framework which were tested on a trial basis with limited employees . We had to come up with a final , most efficient workflow for the online mode of delivery . In the second learning launch , the key focus area was to clearly communicate the operating procedure and responsibilities . Our assumption was tested on the transition from the offline mode to the online mode of delivering services . All stakeholders were kept in a feedback loop to keep track of the progress and ensure robust communication amongst them . Insight As we were venturing into a completely new mode of delivering services , we hypothesized the outcome through assumptions to have a rough idea about the final product . By applying the learning launch tool , we could test these assumptions . We will use the insights gained and incorporate them in the future releases of the product . Learning launches would help us experiment and add new features to the existing product , also improve upon it on a continual basis . Approach Owing to the nature of the project which needed to be developed in a relatively short period of time and to maintain robustness at the same time , among various other design thinking activities , learning launches proved to be most suitable as we had to build the online platform in a progressive manner . The insights gained from these learning launches would help us develop a polished final product . ### Output:

17542

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge A project to deliver a shared analytics and analysis platform in a public organization was over a year late with no deliverable in sight . I was an external consultant and was asked to resolve the situation . The platform was to be used by various analysts in different departments with different areas of expertise , often locate in different geographical areas . Some of the inputs needed by some groups of analysts are outputs provided by other specialists / analysts and so on . The requirements had been collected separately from each of the groups , but they did n’t work or provoked irreconcilable contingencies between them when consolidated across the organization . This was not a technical issue as upper management originally thought . We had a situation where the clients are internal to the organization , they are different groups of internal clients with different needs that indirectly depends on each other , but do not know each other and have assumptions ( probably wrong ones ) about what the other groups needs and thus what they must do and what they need themselves . The team working on the project could not reconcile all of this since a lot of the project deliverable ’s diverse requirements are based on erroneous assumptions . Most of the erroneous assumptions are held by the internal clients the deliverable is meant for . The internal clients are not only clients but also providers for other internal client groups and must therefore know or learn what the other clients need for the project to be successful . Selection In this case , the clients are internal to the organization and varied . They are part of an internal market for data and information that the platform must provide . They must also rid themselves of their false assumptions and learn the “ truth ” ( as Michael Neumann stated)1 about what is really needed by the various client stakeholders . I proposed a learning launch approach . Although a learning launch is typically done by a company to confirm or disprove assumptions about the customers , in this case the internal clients themselves would be solicited and be part of the learning process since it is their own assumptions about the needs of each other that must be challenged , then confirmed or corrected . Application Even if the assumptions of the various stakeholders were not compatible , as a first step , we delivered a prototype which conformed to their official documented requirements even if it was doomed to fail . We needed a shared moment of “ truth ” where the various stakeholders would witness the failure , yet they would have to admit it complied with their requirements in order to mobilize the various stakeholder . This early failure had to be a turning point towards a concerted effort by the various stakeholders in getting to know their colleagues and form a shared and compatible understanding of each other ’s needs . After the first launch , the second phase consisted of a series of prototype releases every 2 weeks base of the shared lessons learned sessions between different stakeholders based on the previous prototype 1 ( https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/F04r6/learning-launch-tool , Accessed in 2021 ) release . Even if the stakeholder were willing to change their assumptions and “ pivot”2 , it does n’t mean they would get it right immediately . These 2 week cycles gave the stakeholders tangible feedback on their progression towards a shared actionable view of their requirements . It was n’t just a matter of building a prior consensus . The consensus they built had to be actionable and work within the reality of the work that needed to be done . This permitted a dynamic of positive incremental adjustments that could be made successively . The 2 week cycle launches also helped in cases where some built shared consensuses between stakeholders were too subjective and not based on facts . The erroneous assumptions could be challenged and fail in the field right away , thus avoiding costly long - term group- think mistakes . A consensus is required , but insufficient . We had to identify what actually “ works”3 in the field . Insight These successive learning launches were initially meant to discover the issues and determine clear actionable requirements for the project . To our surprise , after around 10 weeks , the last delivered prototype simply worked out great for all the stakeholders . It was more that just a minimum viable product , it was what was needed as a final deliverable for all stakeholders involved . We therefore took the last prototype , formalized and officialised it through the existing official release to production process of the organization . The final deliverable came to be while we though we were still in discovery . Approach I was an external consultant on this mandate . Several projects within the organization were having major issues and were embarrassingly late . The project we delivered with the help of the learning launch process was the only one to be delivered among the portfolio of projects they had . I regret not being able to include upper management in the delivery cycles as they unavailable ( probably trying to mitigate the political fallout ) . They basically tried to throw the kitchen sink at the problem and got various consultant to deal with each troubled project separately , hoping some of them would pan out . The problem is that upper management did not learn from the learning launch since they did n’t not participate in it . The people managing the other projects did not participate either and since each project was managed in a separate silo . Lessons learned from each project were not shared or properly communicated across them . So even if the learning launch was instrumental for delivering our project deliverable , it was not leverage for other projects or by the organization as a whole . Upper management delegated , but when it comes to change that “ sticks ” , they must also be involved for successes to be picked - up and for the organization to learn . Learning within the scope of a project is not enough since a project is by nature a temporary endeavour . The deliverable from the project remains , but I doubt the good practice the project spawned took root within the organization afterwards . Since then , I have always insisted for upper management involvement and commitment at clients and organizations I have worked for . 2 ( https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/F04r6/learning-launch-tool , Accessed in 2021 ) 3 ( https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/UtntA/what-wows-what-works , Accessed in 2021 )

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge A project to deliver a shared analytics and analysis platform in a public organization was over a year late with no deliverable in sight . I was an external consultant and was asked to resolve the situation . The platform was to be used by various analysts in different departments with different areas of expertise , often locate in different geographical areas . Some of the inputs needed by some groups of analysts are outputs provided by other specialists / analysts and so on . The requirements had been collected separately from each of the groups , but they did n’t work or provoked irreconcilable contingencies between them when consolidated across the organization . This was not a technical issue as upper management originally thought . We had a situation where the clients are internal to the organization , they are different groups of internal clients with different needs that indirectly depends on each other , but do not know each other and have assumptions ( probably wrong ones ) about what the other groups needs and thus what they must do and what they need themselves . The team working on the project could not reconcile all of this since a lot of the project deliverable ’s diverse requirements are based on erroneous assumptions . Most of the erroneous assumptions are held by the internal clients the deliverable is meant for . The internal clients are not only clients but also providers for other internal client groups and must therefore know or learn what the other clients need for the project to be successful . Selection In this case , the clients are internal to the organization and varied . They are part of an internal market for data and information that the platform must provide . They must also rid themselves of their false assumptions and learn the “ truth ” ( as Michael Neumann stated)1 about what is really needed by the various client stakeholders . I proposed a learning launch approach . Although a learning launch is typically done by a company to confirm or disprove assumptions about the customers , in this case the internal clients themselves would be solicited and be part of the learning process since it is their own assumptions about the needs of each other that must be challenged , then confirmed or corrected . Application Even if the assumptions of the various stakeholders were not compatible , as a first step , we delivered a prototype which conformed to their official documented requirements even if it was doomed to fail . We needed a shared moment of “ truth ” where the various stakeholders would witness the failure , yet they would have to admit it complied with their requirements in order to mobilize the various stakeholder . This early failure had to be a turning point towards a concerted effort by the various stakeholders in getting to know their colleagues and form a shared and compatible understanding of each other ’s needs . After the first launch , the second phase consisted of a series of prototype releases every 2 weeks base of the shared lessons learned sessions between different stakeholders based on the previous prototype 1 ( https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/F04r6/learning-launch-tool , Accessed in 2021 ) release . Even if the stakeholder were willing to change their assumptions and “ pivot”2 , it does n’t mean they would get it right immediately . These 2 week cycles gave the stakeholders tangible feedback on their progression towards a shared actionable view of their requirements . It was n’t just a matter of building a prior consensus . The consensus they built had to be actionable and work within the reality of the work that needed to be done . This permitted a dynamic of positive incremental adjustments that could be made successively . The 2 week cycle launches also helped in cases where some built shared consensuses between stakeholders were too subjective and not based on facts . The erroneous assumptions could be challenged and fail in the field right away , thus avoiding costly long - term group- think mistakes . A consensus is required , but insufficient . We had to identify what actually “ works”3 in the field . Insight These successive learning launches were initially meant to discover the issues and determine clear actionable requirements for the project . To our surprise , after around 10 weeks , the last delivered prototype simply worked out great for all the stakeholders . It was more that just a minimum viable product , it was what was needed as a final deliverable for all stakeholders involved . We therefore took the last prototype , formalized and officialised it through the existing official release to production process of the organization . The final deliverable came to be while we though we were still in discovery . Approach I was an external consultant on this mandate . Several projects within the organization were having major issues and were embarrassingly late . The project we delivered with the help of the learning launch process was the only one to be delivered among the portfolio of projects they had . I regret not being able to include upper management in the delivery cycles as they unavailable ( probably trying to mitigate the political fallout ) . They basically tried to throw the kitchen sink at the problem and got various consultant to deal with each troubled project separately , hoping some of them would pan out . The problem is that upper management did not learn from the learning launch since they did n’t not participate in it . The people managing the other projects did not participate either and since each project was managed in a separate silo . Lessons learned from each project were not shared or properly communicated across them . So even if the learning launch was instrumental for delivering our project deliverable , it was not leverage for other projects or by the organization as a whole . Upper management delegated , but when it comes to change that “ sticks ” , they must also be involved for successes to be picked - up and for the organization to learn . Learning within the scope of a project is not enough since a project is by nature a temporary endeavour . The deliverable from the project remains , but I doubt the good practice the project spawned took root within the organization afterwards . Since then , I have always insisted for upper management involvement and commitment at clients and organizations I have worked for . 2 ( https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/F04r6/learning-launch-tool , Accessed in 2021 ) 3 ( https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/UtntA/what-wows-what-works , Accessed in 2021 ) ### Output:

14846

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example reflection – Storytelling Challenge The challenge was that there was an employee in my organization who was in my team at that time and he was not able to complete his job in time from the past 2 weeks and was not talking to other employees as well and he was starting to keep himself alone all the time which previously did not happen at all . So , I knew there was some problem because of which he is not able to complete his work on time and started to distance himself . So , I wanted to talk to him because as a friend I wanted him to be good in his job and not get depressed and just tell him that I was there for him . Selection I selected story telling as a tool because it really helps us to connect with the other person whether that is a person or a consumer . The storytelling tool is being used for many years by various people to convey the message . In this challenge I used it to open up someone who a = was feeling very depressed after hearing the news of his father health . Application One day I went up to him and sat beside him and started talking to him about random things happening in office and then I gradually asked him that why he is keeping himself distant from everyone from the two past weeks . Then he told me that his father ’s health was not good and that he just found out about the nerves in the heart of his father are blocked and that the doctors have suggested bypass surgery and that he is scared for the life of his father . I also has this experience with my grandmother in the past so I told the story of my grandmother in front of everyone when we were having our lunch . I told everyone that during a religious ceremony , my grandmother passed out while she was standing in the crowd and that I have to rush to her and check her and then I had to call my father who was a bit far and had to come fast and then we took her to the hospital where the doctor did some tests and then suggested bypass surgery and we had to do it immediately the next day because it was very serious . But after surgery my grandmother recovered and she is doing fine now also . Insights and Approach This really calmed him down and he understood that even though this situation is a tough situation to be in he can still overcome it and he just have to be there for his father in this time and he cheered up a bit which really helped him and he was able to focus on himself . So I told this story to my HR and he relay appreciated the fact that I went out o my way to help someone else and promised to have more interaction with the employees so that he also knows if there is something bothering the employees and get to the roots of it because everyone has their low points in life and they just need to know that there is someone whom they can talk to . I really liked this course because it tells me how we can come up with different ideas and how to actually innovate .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example reflection – Storytelling Challenge The challenge was that there was an employee in my organization who was in my team at that time and he was not able to complete his job in time from the past 2 weeks and was not talking to other employees as well and he was starting to keep himself alone all the time which previously did not happen at all . So , I knew there was some problem because of which he is not able to complete his work on time and started to distance himself . So , I wanted to talk to him because as a friend I wanted him to be good in his job and not get depressed and just tell him that I was there for him . Selection I selected story telling as a tool because it really helps us to connect with the other person whether that is a person or a consumer . The storytelling tool is being used for many years by various people to convey the message . In this challenge I used it to open up someone who a = was feeling very depressed after hearing the news of his father health . Application One day I went up to him and sat beside him and started talking to him about random things happening in office and then I gradually asked him that why he is keeping himself distant from everyone from the two past weeks . Then he told me that his father ’s health was not good and that he just found out about the nerves in the heart of his father are blocked and that the doctors have suggested bypass surgery and that he is scared for the life of his father . I also has this experience with my grandmother in the past so I told the story of my grandmother in front of everyone when we were having our lunch . I told everyone that during a religious ceremony , my grandmother passed out while she was standing in the crowd and that I have to rush to her and check her and then I had to call my father who was a bit far and had to come fast and then we took her to the hospital where the doctor did some tests and then suggested bypass surgery and we had to do it immediately the next day because it was very serious . But after surgery my grandmother recovered and she is doing fine now also . Insights and Approach This really calmed him down and he understood that even though this situation is a tough situation to be in he can still overcome it and he just have to be there for his father in this time and he cheered up a bit which really helped him and he was able to focus on himself . So I told this story to my HR and he relay appreciated the fact that I went out o my way to help someone else and promised to have more interaction with the employees so that he also knows if there is something bothering the employees and get to the roots of it because everyone has their low points in life and they just need to know that there is someone whom they can talk to . I really liked this course because it tells me how we can come up with different ideas and how to actually innovate . ### Output:

21222

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection- Visualization Challenge and Selection- In a past company , we had a small team that worked remotely . We got together a few times a month , but otherwise relied on email and calls to stay on the same page . This was great to allow everyone to be efficient and focused on their work . Unfortunately , it also created management blind spots . Over time , another leader and I noticed one of our best team members seemed to be disengaging . They did n’t bring the same enthusiasm and extra touch to their work we previously saw . In a one on one with their manager , we discussed their recent work . Did we need to let them go ? What happened ? Neither of us knew the answer . Application As we continued speaking we realized both of us had failed to check in with her . It had actually been months since either of us last checked in with her . Realizing their drop in quality of work might just be our fault , I took responsibility . I reached out to them and immediately scheduled a 1 on 1 . I ’m very glad I did . I started the 1 on 1 by apologizing that we had n’t been checking in with them . Then we started talking about how they were doing . It was then I discovered that their interests had shifted and they wanted to make some small changes to their role . They also had different long term goals now , so what we thought was great tasks that furthered those goals , were actually wrong . What ’s most amazing to me in retrospect is how quickly things turned around . After just two 1 on 1s where I listened and made some small changes , they started showing their past enthusiasm and quality work . Insight and Approach From that point forward , I ’ve always kept in mind that you ca n’t take any of your good people for granted . You have to make time to check in on them , and assume if there ’s a problem it could just as much be you causing it as anything wrong with them . And all it took was making time to listen and take action on what I heard . A study reported in Harvard Business Review in December 2016 found : “ Employees who got little to no one - on - one time with their manager were more likely to be disengaged . On the flip side , those who get twice the number of one - on - ones with their manager relative to their peers are 67 % less likely to be disengaged . I learned the hard way what happens when you do n’t check in with a team member . They became disengaged , and it was because I was n’t making time for them .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection- Visualization Challenge and Selection- In a past company , we had a small team that worked remotely . We got together a few times a month , but otherwise relied on email and calls to stay on the same page . This was great to allow everyone to be efficient and focused on their work . Unfortunately , it also created management blind spots . Over time , another leader and I noticed one of our best team members seemed to be disengaging . They did n’t bring the same enthusiasm and extra touch to their work we previously saw . In a one on one with their manager , we discussed their recent work . Did we need to let them go ? What happened ? Neither of us knew the answer . Application As we continued speaking we realized both of us had failed to check in with her . It had actually been months since either of us last checked in with her . Realizing their drop in quality of work might just be our fault , I took responsibility . I reached out to them and immediately scheduled a 1 on 1 . I ’m very glad I did . I started the 1 on 1 by apologizing that we had n’t been checking in with them . Then we started talking about how they were doing . It was then I discovered that their interests had shifted and they wanted to make some small changes to their role . They also had different long term goals now , so what we thought was great tasks that furthered those goals , were actually wrong . What ’s most amazing to me in retrospect is how quickly things turned around . After just two 1 on 1s where I listened and made some small changes , they started showing their past enthusiasm and quality work . Insight and Approach From that point forward , I ’ve always kept in mind that you ca n’t take any of your good people for granted . You have to make time to check in on them , and assume if there ’s a problem it could just as much be you causing it as anything wrong with them . And all it took was making time to listen and take action on what I heard . A study reported in Harvard Business Review in December 2016 found : “ Employees who got little to no one - on - one time with their manager were more likely to be disengaged . On the flip side , those who get twice the number of one - on - ones with their manager relative to their peers are 67 % less likely to be disengaged . I learned the hard way what happens when you do n’t check in with a team member . They became disengaged , and it was because I was n’t making time for them . ### Output:

18722

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

DESIGN THINKING FOR INNOVATION ASSIGNMENT Adem Moka -TOOL APPLIED : VISUALIZATION 1 . Challenge and selection While designing , visualization plays a very good role in understanding the concept . While drawing or sketching while explaining you get different ideas and boosts your thinking and the ideas can excel or get a different structure than the others . Visualization makes people understand the concept well than explaining orally or by writing , and visualizing improves your creativity than usual . As visualization is the non - verbal way of explaining it opens the different parts of your brain and gives more exactness for your work . While you explain something by drawing or sketching u can add different ideas on your way which feels more attractive to people , here people can assume the actual concept more easily . Visualizing gives more creativity as images get attracted than words or letters , it gives more actualness to the concept . When the concept is more exact and when the concepts are well understood the chances of accepting the work is high . 2 . Application Visualization is the easiest step of understanding any concept attractively . Visualization gives more actualness and better idea for the innovator as well as the person who understands it . While we are explaining about the SEO planning or keyword optimization to the beginners it is not sufficient to explain them with just the complicated words involves in it . As they might feel difficult for them to understand that it actually is . So , explaining them visually through some drawings , pictures of the search engines or what they are actually explaining gives more interest for understanding the concept . Visualizing things gets into your mind more easily than explaining them orally . While I explain some topics in the classroom , I usually use Power point presentations with actual pictures of the topic for the explanations , it allows me to explain the topics better using the picture and also makes the audience understand better . Giving examples with the images is more likely to make people understand the topic . As a innovator it is more important to show people what the innovation actually is than just explaining them with words what it is . It gives more belief in you . 3.Insight and approach I believe that my explanation with the images and drawings made the audience understand better as they are more comfortable to explain it to others or write reports on their own by the examples of the images given . The same thing is to be continued with a better performance and better visualization methods .

EMAIL: ID_NUM: NAME_STUDENT: Adem Moka PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: DESIGN THINKING FOR INNOVATION ASSIGNMENT Adem Moka -TOOL APPLIED : VISUALIZATION 1 . Challenge and selection While designing , visualization plays a very good role in understanding the concept . While drawing or sketching while explaining you get different ideas and boosts your thinking and the ideas can excel or get a different structure than the others . Visualization makes people understand the concept well than explaining orally or by writing , and visualizing improves your creativity than usual . As visualization is the non - verbal way of explaining it opens the different parts of your brain and gives more exactness for your work . While you explain something by drawing or sketching u can add different ideas on your way which feels more attractive to people , here people can assume the actual concept more easily . Visualizing gives more creativity as images get attracted than words or letters , it gives more actualness to the concept . When the concept is more exact and when the concepts are well understood the chances of accepting the work is high . 2 . Application Visualization is the easiest step of understanding any concept attractively . Visualization gives more actualness and better idea for the innovator as well as the person who understands it . While we are explaining about the SEO planning or keyword optimization to the beginners it is not sufficient to explain them with just the complicated words involves in it . As they might feel difficult for them to understand that it actually is . So , explaining them visually through some drawings , pictures of the search engines or what they are actually explaining gives more interest for understanding the concept . Visualizing things gets into your mind more easily than explaining them orally . While I explain some topics in the classroom , I usually use Power point presentations with actual pictures of the topic for the explanations , it allows me to explain the topics better using the picture and also makes the audience understand better . Giving examples with the images is more likely to make people understand the topic . As a innovator it is more important to show people what the innovation actually is than just explaining them with words what it is . It gives more belief in you . 3.Insight and approach I believe that my explanation with the images and drawings made the audience understand better as they are more comfortable to explain it to others or write reports on their own by the examples of the images given . The same thing is to be continued with a better performance and better visualization methods . ### Output:

13158

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflexion - Learning Launch Challenge I am a first year PhD student and my challenge is to successfully complete my thesis defense at the end of three years of work . This defense must show the realization of an applied project allowing to advance the research in the field of Artificial Intelligence applied to connected objects ( Internet of Things i.e “ IoT ” ) . Previously , I worked 3 years in the industry . According to me , many relevant concepts can be applied in academic research . I have two thesis supervisors , coming from two different backgrounds ( Applied Mathematics and Computer Networks ) . My supervisors are the equivalent of my managers and my clients , they have both roles . In addition to my defense , I have to realize a publication ( at least ) and in a field related to Artificial Intelligence and “ IoT ” accompanied by a real application ( a prototype ) . My research is not fundamental ( i.e theoretical ) , but applied . Selection Coming from the industrial world , in the field of Artificial Intelligence , I often had to used prototype , visualization and other " Design Thinking " tools for clients . I apply the concept of " Learning Launch " in the academic world because I find it relevant to applied research . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application In the applied research we need to quickly see if an idea can be realizable and useful in a practical world . Reflection is done in groups but application and realization is done lonely . First , we discuss the idea , the possibility and how it can improve some aspect of the world of connected objects . This exploratory phase is done in a team through the laboratory , through research in the scientific literature but also around discussion with my thesis supervisors ( i.e my clients and partners ) . The discussion in the team is every two weeks and the discussion with my thesis supervisors every week . The first phase lasts maximum 1 month in order to avoid long and theoretical debates . After this part , I set a short deadline , in agreement with my thesis supervisors ( i.e. managers and clients ) to build a first prototype which is the realization in practice of the hypothesis and deduction made in the previous part . This is a very iterative process where we focus on one big idea and try to put it into practice . Every week , a review is done with my thesis supervisor ( i.e. managers and clients ) to see if the schedule is respected and if the research and the result are valid and consistent with the hypothesis made with the theory . Insight The use of the “ Learning Lauch ” tools allows us to quickly realize a prototype . Thus , each researcher according to his specialty ( Artificial Intelligence or Connected Object / Computer network ) will be able to quickly apprehend the objective and the interest or the drawbacks of the tool by using it quickly in a quasi - real situation . The development of a rapid tool allows us to cross the theoretical barriers and to allow each specialty to quickly apprehend its relevance . The regular feedback from users allows me to determine the best research directions , to " fail early " and focus my limited time on functional ideas . The objective is very similar to industry . However , the objective here is not to produce a product version that can be delivered to a client but to the research community in what is called " reproducible research " . In other words , to show through a product that the research is part of a practical framework and that it can easily be reused . Approach Due to my practical research and my experience in industry we are not a lot to practice this " Learning Launch " . Nevertheless , after having integrated this concept with my thesis supervisors ( i.e my managers and clients ) I am much more relevant in my research and quickly locate points of interest for the scientific community . I am much faster at making applied and relevant publications for the industrial world . Thanks to this course I am also able to formalize this concept better and apply it more efficiently .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflexion - Learning Launch Challenge I am a first year PhD student and my challenge is to successfully complete my thesis defense at the end of three years of work . This defense must show the realization of an applied project allowing to advance the research in the field of Artificial Intelligence applied to connected objects ( Internet of Things i.e “ IoT ” ) . Previously , I worked 3 years in the industry . According to me , many relevant concepts can be applied in academic research . I have two thesis supervisors , coming from two different backgrounds ( Applied Mathematics and Computer Networks ) . My supervisors are the equivalent of my managers and my clients , they have both roles . In addition to my defense , I have to realize a publication ( at least ) and in a field related to Artificial Intelligence and “ IoT ” accompanied by a real application ( a prototype ) . My research is not fundamental ( i.e theoretical ) , but applied . Selection Coming from the industrial world , in the field of Artificial Intelligence , I often had to used prototype , visualization and other " Design Thinking " tools for clients . I apply the concept of " Learning Launch " in the academic world because I find it relevant to applied research . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application In the applied research we need to quickly see if an idea can be realizable and useful in a practical world . Reflection is done in groups but application and realization is done lonely . First , we discuss the idea , the possibility and how it can improve some aspect of the world of connected objects . This exploratory phase is done in a team through the laboratory , through research in the scientific literature but also around discussion with my thesis supervisors ( i.e my clients and partners ) . The discussion in the team is every two weeks and the discussion with my thesis supervisors every week . The first phase lasts maximum 1 month in order to avoid long and theoretical debates . After this part , I set a short deadline , in agreement with my thesis supervisors ( i.e. managers and clients ) to build a first prototype which is the realization in practice of the hypothesis and deduction made in the previous part . This is a very iterative process where we focus on one big idea and try to put it into practice . Every week , a review is done with my thesis supervisor ( i.e. managers and clients ) to see if the schedule is respected and if the research and the result are valid and consistent with the hypothesis made with the theory . Insight The use of the “ Learning Lauch ” tools allows us to quickly realize a prototype . Thus , each researcher according to his specialty ( Artificial Intelligence or Connected Object / Computer network ) will be able to quickly apprehend the objective and the interest or the drawbacks of the tool by using it quickly in a quasi - real situation . The development of a rapid tool allows us to cross the theoretical barriers and to allow each specialty to quickly apprehend its relevance . The regular feedback from users allows me to determine the best research directions , to " fail early " and focus my limited time on functional ideas . The objective is very similar to industry . However , the objective here is not to produce a product version that can be delivered to a client but to the research community in what is called " reproducible research " . In other words , to show through a product that the research is part of a practical framework and that it can easily be reused . Approach Due to my practical research and my experience in industry we are not a lot to practice this " Learning Launch " . Nevertheless , after having integrated this concept with my thesis supervisors ( i.e my managers and clients ) I am much more relevant in my research and quickly locate points of interest for the scientific community . I am much faster at making applied and relevant publications for the industrial world . Thanks to this course I am also able to formalize this concept better and apply it more efficiently . ### Output:

19631

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

VISUALIZATION Challenge and Selection Menstrual health and hygiene discussions with teenage girls is usually an intricate affair . Most girls at this age are usually very shy and easily embarrassed when such topics are brought up . To gather any insights from them in relation to this topic becomes an uphill task that requires a thoroughly thought through approach that will get them to comfortably open up and share information . To gather insights from schoolgirls in designing a new sanitary pad , we used the visualization tool to stir up conversations . The main visualization tool was images and colors . This made it easier to stir up emotions and start conversations around menstrual health and hygiene which is a very uncomfortable topic among young girls . Application We started by designing different visuals for the packaging . We had three different visuals that we placed in front of the girls . One was a flower design , the second was the image of a playful girl and the third one was just an abstract image that did not really say much . Regarding the colors , we used red , blue and purple which were integrated into the three different images . In total we had nine different design variation when we combined the three different images with the three different colors . We then put together a group of nine girls aged between thirteen to sixteen years and decided to show them the different sets of images at different stages . First , we brought out the first three images of the flower , girl and the abstract image , one after another . We then asked them to tell us what first came into their mind when they saw each image . We then brought out the three different colors , red , blue and purple ; one after another and asked them the same question as above . After that , we brought out the first set of images combined with the three set of colors . We brought out each image with the three colors as the background and asked them what the best combination for a sanitary pad would be , and what they thought about the combination . Insight From the described activities we were able to get the girls to really open up easily , share and discuss their perspective of life from the images that we shared . Over and above getting the insights that we required for coming up with the right packaging for the sanitary pads , we gathered a lot more than anticipated . We were able to understand their fears and aspiration , dreams and wishes which would be helpful in future marketing strategies for the sanitary pads . Overall , the image of the girl and the color purple was the most preferred combination . The girl was someone they could identify with and the color purple gave them confidence . The abstract image said nothing to them , the image of the flower was more of what their mothers would like , which they did not want to identify with . The color red was a turn off for them in that they did not want to be constantly reminded that they are on their periods just by looking at the package . The color blue to them was more masculine than feminine . Approach I observed that it is easier for people to open up when presented with a visual that they can react to as opposed to asking open ended questions especially for very delicate topics ; in this case , the menstrual health and hygiene . The initial approach of asking open ended questions would take longer to gather insights as opposed to the visualization technique .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: VISUALIZATION Challenge and Selection Menstrual health and hygiene discussions with teenage girls is usually an intricate affair . Most girls at this age are usually very shy and easily embarrassed when such topics are brought up . To gather any insights from them in relation to this topic becomes an uphill task that requires a thoroughly thought through approach that will get them to comfortably open up and share information . To gather insights from schoolgirls in designing a new sanitary pad , we used the visualization tool to stir up conversations . The main visualization tool was images and colors . This made it easier to stir up emotions and start conversations around menstrual health and hygiene which is a very uncomfortable topic among young girls . Application We started by designing different visuals for the packaging . We had three different visuals that we placed in front of the girls . One was a flower design , the second was the image of a playful girl and the third one was just an abstract image that did not really say much . Regarding the colors , we used red , blue and purple which were integrated into the three different images . In total we had nine different design variation when we combined the three different images with the three different colors . We then put together a group of nine girls aged between thirteen to sixteen years and decided to show them the different sets of images at different stages . First , we brought out the first three images of the flower , girl and the abstract image , one after another . We then asked them to tell us what first came into their mind when they saw each image . We then brought out the three different colors , red , blue and purple ; one after another and asked them the same question as above . After that , we brought out the first set of images combined with the three set of colors . We brought out each image with the three colors as the background and asked them what the best combination for a sanitary pad would be , and what they thought about the combination . Insight From the described activities we were able to get the girls to really open up easily , share and discuss their perspective of life from the images that we shared . Over and above getting the insights that we required for coming up with the right packaging for the sanitary pads , we gathered a lot more than anticipated . We were able to understand their fears and aspiration , dreams and wishes which would be helpful in future marketing strategies for the sanitary pads . Overall , the image of the girl and the color purple was the most preferred combination . The girl was someone they could identify with and the color purple gave them confidence . The abstract image said nothing to them , the image of the flower was more of what their mothers would like , which they did not want to identify with . The color red was a turn off for them in that they did not want to be constantly reminded that they are on their periods just by looking at the package . The color blue to them was more masculine than feminine . Approach I observed that it is easier for people to open up when presented with a visual that they can react to as opposed to asking open ended questions especially for very delicate topics ; in this case , the menstrual health and hygiene . The initial approach of asking open ended questions would take longer to gather insights as opposed to the visualization technique . ### Output:

19762

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation : Self - knowledge in a pandemic Challenge description At the beginning of the year , the Summa ( City FMCG ) , an agency that is part of United Nations , showed the global unemployment rate , without knowing what would come months after . The rate would keep in 5.4%1 with a rising trend ; such indicator would be reflected in Latin America where the rate would be 8.4%2 , however all these forecasts would be affected by the emergence of COVID-19 . The City FMCG ensure that the percentage of worked hours has decreased by 10.7%3 ; it means that 305 million of full time employments have stop working . The young people are the most affected by this pandemic ( more than one in six young people has stopped working since the crisis started ) wherein their study centers , works , incomes and trainings have been affected . Consequently , more than a half affirms that they present vulnerable situations like anxiety and depression . Seeing that the indicators are discouraging , both before and after the pandemic ; the question is Where to start working ? What can an unemployment professional in these situations do ? Many human resources and coaching experts indicate that looking for a work is already a work and the first activity to perform is the complicated self - knowledge . Knowing where we are and how we are help to identify abilities , competences , strengths and weaknesses that help to enhance the best of us and to know in what we are failing and improve . However , the self - knowledge is a great challenge because is a slow reflection process where we identify things that we do n’t like and that are characteristics of a problem that can be solved by Design Thinking . The challenge would be my personal self - knowledge using visualization tools that allow asking specific questions about the perception that the work team has about me , thus being able to write down the appreciations in a way that is comprehensible for the evaluation , understanding and making of new decisions in order to improve myself . Selection description In this course , we have learned a variety of good tools that help identify , express and prove new ideas . For this challenge , we chose a visualization tool called “ The Johari Window ” ( Figure 1 ) because was necessary to create an effective communication environment that helps the work team understand what they wanted to do . “ The Johari Window " is a tool that analyzes the dynamics of personal relationships , allows a more visual communication and can perform a more fluent and interactive self - knowledge , where the four " I 's " of the person are identified to analyzed . In addition , is easier to reach an agreement because it allows that the person under investigation can give a feedback about how her or him is and then be able to confirm if what she or he thinks is valid for the group , as well as receive new appreciations that the person ignore . This allows the person to know what aspects are good and in which have to improve and thus imagine solutions . 1 https://www.rice-trevino.org/tag/blogindex.asp 2 http://camacho.biz/blog/main/appfaq.jsp Figure 1 . Window of Johari Application description For the application of the “ Window of Johari ” it was necessary an investigation of the correct reading and interpretation of the table , so that then should explained to the group the dynamic to follow . First , a group of three people joined , prior to the execution of the tool was decided to perform a dynamic that would make aware the people of what we wanted to achieve and understand the importance of the challenge , which helped the group to be more active and feel part of the solution . The second phase was to explain the tool and how “ The Johari Window ” worked . The person to be tested would share behaviors that the group not know ( Hidden Zone ) , then would confirm appreciations the group already know about him or her ( Open Zone ) and finally would listen what the group perceives about and she or he did not know ( Blind Zone ) . The application of the tool was successful because the team understood what we wanted to do , which allowed developing an effective communication environment where the group and the person felt free to express their perceptions , which were write down in detail . Insight description It is good to mention that the person evaluated by the tool is the one who has taken the Design Thinking course and the one who has written this report . The challenge that a person has when achieve a self - knowledge is large and complex but it is precisely a problem that adapts to the type of issues that can be solved by the Design Thinking methodology . Their knowledge has helped that every problem can be solved using a new approach , generating and obtaining data that help establish criteria and then generate ideas . The use of visualization tools has facilitated part of the demanding process of personal self - knowledge , has allowed a greater understanding of the purpose and finally leaves me a reflection , the best way to convince yourself that a tool or methodology works is applying it in your day to day to then transform and innovate in other aspects such as work . Approach description One of the things to improve in the use of the tool is that the working group could be much bigger , but for conjuncture reasons ( COVID-19 ) it was not possible . Another aspect to improve is that the tool was presented on a screen ; however , it could be possible to present on a blackboard so the group can write their contributions and thus there is more interaction . However , both reasons were not an impediment to achieving the successful use of the visualization tool .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: https://www.rice-trevino.org/tag/blogindex.asp, http://camacho.biz/blog/main/appfaq.jsp USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation : Self - knowledge in a pandemic Challenge description At the beginning of the year , the Summa ( City FMCG ) , an agency that is part of United Nations , showed the global unemployment rate , without knowing what would come months after . The rate would keep in 5.4%1 with a rising trend ; such indicator would be reflected in Latin America where the rate would be 8.4%2 , however all these forecasts would be affected by the emergence of COVID-19 . The City FMCG ensure that the percentage of worked hours has decreased by 10.7%3 ; it means that 305 million of full time employments have stop working . The young people are the most affected by this pandemic ( more than one in six young people has stopped working since the crisis started ) wherein their study centers , works , incomes and trainings have been affected . Consequently , more than a half affirms that they present vulnerable situations like anxiety and depression . Seeing that the indicators are discouraging , both before and after the pandemic ; the question is Where to start working ? What can an unemployment professional in these situations do ? Many human resources and coaching experts indicate that looking for a work is already a work and the first activity to perform is the complicated self - knowledge . Knowing where we are and how we are help to identify abilities , competences , strengths and weaknesses that help to enhance the best of us and to know in what we are failing and improve . However , the self - knowledge is a great challenge because is a slow reflection process where we identify things that we do n’t like and that are characteristics of a problem that can be solved by Design Thinking . The challenge would be my personal self - knowledge using visualization tools that allow asking specific questions about the perception that the work team has about me , thus being able to write down the appreciations in a way that is comprehensible for the evaluation , understanding and making of new decisions in order to improve myself . Selection description In this course , we have learned a variety of good tools that help identify , express and prove new ideas . For this challenge , we chose a visualization tool called “ The Johari Window ” ( Figure 1 ) because was necessary to create an effective communication environment that helps the work team understand what they wanted to do . “ The Johari Window " is a tool that analyzes the dynamics of personal relationships , allows a more visual communication and can perform a more fluent and interactive self - knowledge , where the four " I 's " of the person are identified to analyzed . In addition , is easier to reach an agreement because it allows that the person under investigation can give a feedback about how her or him is and then be able to confirm if what she or he thinks is valid for the group , as well as receive new appreciations that the person ignore . This allows the person to know what aspects are good and in which have to improve and thus imagine solutions . 1 https://www.rice-trevino.org/tag/blogindex.asp 2 http://camacho.biz/blog/main/appfaq.jsp Figure 1 . Window of Johari Application description For the application of the “ Window of Johari ” it was necessary an investigation of the correct reading and interpretation of the table , so that then should explained to the group the dynamic to follow . First , a group of three people joined , prior to the execution of the tool was decided to perform a dynamic that would make aware the people of what we wanted to achieve and understand the importance of the challenge , which helped the group to be more active and feel part of the solution . The second phase was to explain the tool and how “ The Johari Window ” worked . The person to be tested would share behaviors that the group not know ( Hidden Zone ) , then would confirm appreciations the group already know about him or her ( Open Zone ) and finally would listen what the group perceives about and she or he did not know ( Blind Zone ) . The application of the tool was successful because the team understood what we wanted to do , which allowed developing an effective communication environment where the group and the person felt free to express their perceptions , which were write down in detail . Insight description It is good to mention that the person evaluated by the tool is the one who has taken the Design Thinking course and the one who has written this report . The challenge that a person has when achieve a self - knowledge is large and complex but it is precisely a problem that adapts to the type of issues that can be solved by the Design Thinking methodology . Their knowledge has helped that every problem can be solved using a new approach , generating and obtaining data that help establish criteria and then generate ideas . The use of visualization tools has facilitated part of the demanding process of personal self - knowledge , has allowed a greater understanding of the purpose and finally leaves me a reflection , the best way to convince yourself that a tool or methodology works is applying it in your day to day to then transform and innovate in other aspects such as work . Approach description One of the things to improve in the use of the tool is that the working group could be much bigger , but for conjuncture reasons ( COVID-19 ) it was not possible . Another aspect to improve is that the tool was presented on a screen ; however , it could be possible to present on a blackboard so the group can write their contributions and thus there is more interaction . However , both reasons were not an impediment to achieving the successful use of the visualization tool . ### Output:

11428

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge I providing consulting services to one of the developing countries . I focus my efforts on making it relatively easier for citizens to transact with government administration . This has not been an easy task , since there are a lot of Complex , non - transparent , time consuming , and incomprehensible government transactions that result in low quality of public services and in inefficiencies in the public administration . This causes citizens and businesses unnecessary administrative burdens that cost time and money , undermine the image of the public service , distract managers from the achievements of the results , and give rise to unofficial payments . Furthermore , the public administration does not have an effective complaints mechanism to help facilitate complaints management . My department has launched an initiative to come up with an idea to identify the bottlenecks of relevant government transactions to have them streamlined . This would allow the administration to operate in a transparent , efficient , cost effective , and timely manner and reduce Administrative Burdens on citizens businesses . Selection My team has decided to implement a design - thinking concept on this project . Design thinking is an innovative way to come up with new business ideas . Learning Launches , a design - thinking tool , helps decide to either pivot or shelf the subject ideas . This is a much more effective approach than the traditional business planning . The team launched an experiment to quickly put the idea into a hypothesis ( select only five government transactions to streamline ) , figure out some key assumptions ( citizens and businesses would be supportive ) , re - design and test the five government transactions . The confirmation of the hypothesis shall prove to citizens , the public sector , and the private sector the worthiness of the idea . Application For our first learning launch , we started by consulting the main stakeholders of the project . This involved concerned citizens , government administrations , and representations from the private sector . Consultations were conducted in a one - on - one , group focus , and anonymous survey formats . This has resulted in the selection of the five transactions and identifying their bottlenecks . In the second learning launch , our assumptions on the bottlenecks were validated as the results of the consultations were analyzed . There was a major consensus that transactions relating to business registration , healthcare , education , employment , and telecommunications were top on everybody ’s agenda . My team considered this consensus as an authorization to proceed with the streamlining of the top five transactions . A prototype of the new transactions re - design has been developed and offered to the concerned parties for testing . recommendations for improvement from the concerned parties were accommodated for and taken into consideration . As a result , a newer prototype was also quickly developed and put out these for further testing . All stakeholder were satisfied with the idea . This was confirmed through a questionnaire distribution and fill out . The idea was confirmed , validated , and accepted . Insight By applying the design thinking learning launch tool , my team tested our assumptions and designed prototypes to test these assumptions . Furthermore , the team achieved the desired outcome utilizing an iterative methodology . This allowed my organization to test the idea at a low cost , learned from the test , and experimented until a final outcome has been achieved . Our stakeholders were receptive to our assumptions after they had been tested . An agreement was made to move ahead with further iterations . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight in potential new learning launches is crucial as released dosages of the implemented idea minimize the chances of high cost failures . Approach Our team has learned a great lesson and insight from these leaning launches . We made a hypothesis , an idea in a specific form , and experimented fast and cheap . The team did not take a long time and it was inexpensive . Learning launches involve figuring out what customers need is and most learning launches involve getting out there and talking to customers quickly . The purpose of a learning launch is not to prove we have got a good idea . The purpose of a learning launch is to get the truth and then the truth either confirms or dis - confirms our assumptions . Because , we have what we call confirmation bias . We will , subconsciously look for data that confirms our idea . This was mitigated through consultation and objective data gathering . In the second phase of a learning launch . If the idea is not likely to be true , there would be two choices , pivot , or put the idea on the shelf , because years later it may be valuable . All of this gained knowledge will be systematically structured and used in future learning launches .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge I providing consulting services to one of the developing countries . I focus my efforts on making it relatively easier for citizens to transact with government administration . This has not been an easy task , since there are a lot of Complex , non - transparent , time consuming , and incomprehensible government transactions that result in low quality of public services and in inefficiencies in the public administration . This causes citizens and businesses unnecessary administrative burdens that cost time and money , undermine the image of the public service , distract managers from the achievements of the results , and give rise to unofficial payments . Furthermore , the public administration does not have an effective complaints mechanism to help facilitate complaints management . My department has launched an initiative to come up with an idea to identify the bottlenecks of relevant government transactions to have them streamlined . This would allow the administration to operate in a transparent , efficient , cost effective , and timely manner and reduce Administrative Burdens on citizens businesses . Selection My team has decided to implement a design - thinking concept on this project . Design thinking is an innovative way to come up with new business ideas . Learning Launches , a design - thinking tool , helps decide to either pivot or shelf the subject ideas . This is a much more effective approach than the traditional business planning . The team launched an experiment to quickly put the idea into a hypothesis ( select only five government transactions to streamline ) , figure out some key assumptions ( citizens and businesses would be supportive ) , re - design and test the five government transactions . The confirmation of the hypothesis shall prove to citizens , the public sector , and the private sector the worthiness of the idea . Application For our first learning launch , we started by consulting the main stakeholders of the project . This involved concerned citizens , government administrations , and representations from the private sector . Consultations were conducted in a one - on - one , group focus , and anonymous survey formats . This has resulted in the selection of the five transactions and identifying their bottlenecks . In the second learning launch , our assumptions on the bottlenecks were validated as the results of the consultations were analyzed . There was a major consensus that transactions relating to business registration , healthcare , education , employment , and telecommunications were top on everybody ’s agenda . My team considered this consensus as an authorization to proceed with the streamlining of the top five transactions . A prototype of the new transactions re - design has been developed and offered to the concerned parties for testing . recommendations for improvement from the concerned parties were accommodated for and taken into consideration . As a result , a newer prototype was also quickly developed and put out these for further testing . All stakeholder were satisfied with the idea . This was confirmed through a questionnaire distribution and fill out . The idea was confirmed , validated , and accepted . Insight By applying the design thinking learning launch tool , my team tested our assumptions and designed prototypes to test these assumptions . Furthermore , the team achieved the desired outcome utilizing an iterative methodology . This allowed my organization to test the idea at a low cost , learned from the test , and experimented until a final outcome has been achieved . Our stakeholders were receptive to our assumptions after they had been tested . An agreement was made to move ahead with further iterations . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight in potential new learning launches is crucial as released dosages of the implemented idea minimize the chances of high cost failures . Approach Our team has learned a great lesson and insight from these leaning launches . We made a hypothesis , an idea in a specific form , and experimented fast and cheap . The team did not take a long time and it was inexpensive . Learning launches involve figuring out what customers need is and most learning launches involve getting out there and talking to customers quickly . The purpose of a learning launch is not to prove we have got a good idea . The purpose of a learning launch is to get the truth and then the truth either confirms or dis - confirms our assumptions . Because , we have what we call confirmation bias . We will , subconsciously look for data that confirms our idea . This was mitigated through consultation and objective data gathering . In the second phase of a learning launch . If the idea is not likely to be true , there would be two choices , pivot , or put the idea on the shelf , because years later it may be valuable . All of this gained knowledge will be systematically structured and used in future learning launches . ### Output:

8795

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

The power of visualization to explain a complex project Challenge The principal challenge to overcome was to simplify a very complex and multidisciplinary project that was finishing its test phase . It was a project regarding the smart city designed to give a holistic answer to the transformation of the actual city in intelligent city . The themes of the project were very different and regarding the energy ( heat , electricity , gas and water ) , the safety and security , the smart home , the environmental conditions , the social conditions , the communication infrastructure and the world of internet of things . Because of the length of the project ( about 3 years of work ) , many mangers changed in my company and the purpose of the project has been lost over time manager after manager . Luckily , the core management of the project has been the same and the results of the project were extremely positive . Based on these results it could be possible to realize a new business scaling up the test in an most engineering way but no one of top management knew the project and its story . How was it possible to explain such a complex project to the new top management ? Selection I has decided to engage the top management , not using the results of the project ( some initial tentative , using a standard approach , failed ) but , starting from the beginning and using the visualization design thinking tool merged with the value proposition canvas to answer the first to questions that I have learned from this course : “ what is ? ” and “ what if ? ” . I wanted “ to engrave in the stone ” that was necessary a new holistic solution to transform the city in a smart city and that tests was already executed and that it have been a success . As Mia Jordan said in the video of this course , I have needed visualization tool “ to align their ( top management in my case ) ideas with mine ” Application I organized an innovation room with white boards , post - it and many colored pens . In the room there were 10 of the top management boss , I divided them in two groups and my colleague and I drew on the two boards the two parts of Value Proposition Canvas . The first group worked 20 minutes on the “ customer segment map ” answering questions to understand jobs , pains and gains of the principal actors ( customers for our business ) of the city . I used many trigger questions and many post - it to put together the all thinks . The second group worked 20 minutes on the “ value map ” trying to image what happened if the company had products and services able to create gain and to relieve pains of the customers of the city . In this case , I tried to draw on the board drawings representatives of possible solutions . At the end of this section I merged the two groups and I done the fitting between “ Customer map ” and “ Value map ” . During this comparison between the two groups , I attached for each well - done fit between customer map and value map , a picture representative the results of the test of the project . After the session , I created a graphic debrief of results of the meeting including the feedbacks . Insight & Approach This course gave me the courage to try a new way to work better . Now I can think to transform many of my standard meeting using design thinking and in this case the power of visualization to enhance the participation and the interaction and the results of work between colleagues .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: The power of visualization to explain a complex project Challenge The principal challenge to overcome was to simplify a very complex and multidisciplinary project that was finishing its test phase . It was a project regarding the smart city designed to give a holistic answer to the transformation of the actual city in intelligent city . The themes of the project were very different and regarding the energy ( heat , electricity , gas and water ) , the safety and security , the smart home , the environmental conditions , the social conditions , the communication infrastructure and the world of internet of things . Because of the length of the project ( about 3 years of work ) , many mangers changed in my company and the purpose of the project has been lost over time manager after manager . Luckily , the core management of the project has been the same and the results of the project were extremely positive . Based on these results it could be possible to realize a new business scaling up the test in an most engineering way but no one of top management knew the project and its story . How was it possible to explain such a complex project to the new top management ? Selection I has decided to engage the top management , not using the results of the project ( some initial tentative , using a standard approach , failed ) but , starting from the beginning and using the visualization design thinking tool merged with the value proposition canvas to answer the first to questions that I have learned from this course : “ what is ? ” and “ what if ? ” . I wanted “ to engrave in the stone ” that was necessary a new holistic solution to transform the city in a smart city and that tests was already executed and that it have been a success . As Mia Jordan said in the video of this course , I have needed visualization tool “ to align their ( top management in my case ) ideas with mine ” Application I organized an innovation room with white boards , post - it and many colored pens . In the room there were 10 of the top management boss , I divided them in two groups and my colleague and I drew on the two boards the two parts of Value Proposition Canvas . The first group worked 20 minutes on the “ customer segment map ” answering questions to understand jobs , pains and gains of the principal actors ( customers for our business ) of the city . I used many trigger questions and many post - it to put together the all thinks . The second group worked 20 minutes on the “ value map ” trying to image what happened if the company had products and services able to create gain and to relieve pains of the customers of the city . In this case , I tried to draw on the board drawings representatives of possible solutions . At the end of this section I merged the two groups and I done the fitting between “ Customer map ” and “ Value map ” . During this comparison between the two groups , I attached for each well - done fit between customer map and value map , a picture representative the results of the test of the project . After the session , I created a graphic debrief of results of the meeting including the feedbacks . Insight & Approach This course gave me the courage to try a new way to work better . Now I can think to transform many of my standard meeting using design thinking and in this case the power of visualization to enhance the participation and the interaction and the results of work between colleagues . ### Output:

19324

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge The family law firm is looking for more efficient ways to bring in clients . In the past , clients have come in mainly from the google adds advertising and referrals . How can we increase the client base without increasing the cost of advertising . If possible , a reduction in advertising expenses would be much more desirable in this competitive climate . We are looking at designing a more effective marketing strategy . Selection , Application and Insight I am going to use the learning launch tool to see if I can come up with a more efficient way of promoting the business . I used learning launch since it allows us to create experiments and test new ideas without spending a large sum of money . I am going to create a hypothesis and then do some experiments on various online platforms , look at the results , and see if it will be effective to market in that direction . The return on the investment will be a key metric . Can we reduce our advertising budget and get better results . The hypothesis is that yelp , bing or facebook may be more effective than google ads in getting customers for the firm . I marketed the firm in yelp , bing and facebook . I did not use google ads since we have been using them for years and I know the Return on Investment ( ROI ) for that advertising platform . I put the same amount of funds into all three of the platforms . I then checked the effectiveness of the advertising with clickthrough rate to the website . I also tracked all the calls to the office . All new clients were asked how they found out about the firm . I did not find that yelp , bing or facebook were that cost effective compared to the advertising that we were currently doing . It was much more expensive per click through traffic . We tried various different adds to try and get a similar click through rate as google ads . Approach We talked it over within the firm to see if there are any other ideas to try since yelp , bing or facebook was n’t more cost effective than google ads . We still wanted to see if we could reduce our advertising budget . One of the areas , we have not done much in the last few years was updating the content on the website and having customer ’s review us on google . We are still using the learning launch tool to try out a new experiment . The new hypothesis is that updating our website and getting satisfied customers to add reviews in google with us will be more effective than google adds in getting customers for the firm . I redeveloped the website with lots of feedback from various stakeholders regarding the content for the website . I then put it online and check it ’s effectiveness through google analytics and google business . I also encouraged our satisfied customers to put in reviews on google for us . I then tracked how our customers found out about us . When we tested the ROI to do with the website and reviews , we found it to be the most cost effective advertising .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge The family law firm is looking for more efficient ways to bring in clients . In the past , clients have come in mainly from the google adds advertising and referrals . How can we increase the client base without increasing the cost of advertising . If possible , a reduction in advertising expenses would be much more desirable in this competitive climate . We are looking at designing a more effective marketing strategy . Selection , Application and Insight I am going to use the learning launch tool to see if I can come up with a more efficient way of promoting the business . I used learning launch since it allows us to create experiments and test new ideas without spending a large sum of money . I am going to create a hypothesis and then do some experiments on various online platforms , look at the results , and see if it will be effective to market in that direction . The return on the investment will be a key metric . Can we reduce our advertising budget and get better results . The hypothesis is that yelp , bing or facebook may be more effective than google ads in getting customers for the firm . I marketed the firm in yelp , bing and facebook . I did not use google ads since we have been using them for years and I know the Return on Investment ( ROI ) for that advertising platform . I put the same amount of funds into all three of the platforms . I then checked the effectiveness of the advertising with clickthrough rate to the website . I also tracked all the calls to the office . All new clients were asked how they found out about the firm . I did not find that yelp , bing or facebook were that cost effective compared to the advertising that we were currently doing . It was much more expensive per click through traffic . We tried various different adds to try and get a similar click through rate as google ads . Approach We talked it over within the firm to see if there are any other ideas to try since yelp , bing or facebook was n’t more cost effective than google ads . We still wanted to see if we could reduce our advertising budget . One of the areas , we have not done much in the last few years was updating the content on the website and having customer ’s review us on google . We are still using the learning launch tool to try out a new experiment . The new hypothesis is that updating our website and getting satisfied customers to add reviews in google with us will be more effective than google adds in getting customers for the firm . I redeveloped the website with lots of feedback from various stakeholders regarding the content for the website . I then put it online and check it ’s effectiveness through google analytics and google business . I also encouraged our satisfied customers to put in reviews on google for us . I then tracked how our customers found out about us . When we tested the ROI to do with the website and reviews , we found it to be the most cost effective advertising . ### Output:

21103

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

1/2 Reflection - Storytelling Challenge My organization , as any mid - sized company with global presence , depends a lot on projects to get from / implement strategy to operations . However , over the years the set - up of a PMO has not been approved . This put a lot of challenges for qualified project managers to work in a cohesive , organized , structured , supportive & networked manner . The downside of this is that many a times instead of the most qualified Project Manager being assigned ; it is the person with capacity or accessibility who is often chosen to lead a project . At the same time my company is open to employee self - initiatives at various levels including forming self - organizing teams ( SOTs ) . One of the possibilities we could see was for a PM Network that could do wonders to bring the PM experience in the company together . With this in mind I decided to think of a way to bring together Project Managers across the group as a networked collective in the absence of corporate PMO . Selection : Storytelling First of all we needed the numerous experienced project managers like me to jump in on this idea and to be able to relate to its need and benefits and come together as a collective and then propose the concept to the top management for their assent . The tool I selected to get the ball rolling was Storytelling . Going through the video of Luis Leon ( Week 2 of this course ) on Storytelling , I was able to enhance the thought process even better and refine it in a logical manner to make it connect to the challenge at hand . Application I started plotting two lives ; 1 ) that of a project manager in an organization with a PMO and 2 ) one similar to me and others in my company without a PMO . The stories showcased the different working methodologies and the pros and cons . These two stories then were put together to describe the problem statement . A probable solution that serves a larger purpose in bringing all the PMs in the company together for a structured collaboration was also developed . Then I did a few workshops / interactions with several Project managers to gauge how much they could relate to the problem statement . I worked with a few project managers who were really affected by the current situation . Some of the perspectives and events from their own experiences were really interesting and adding to the cause and even validated the story . So we incorporated these inputs to the story . During the process we also worked on detailing a solution . Several proposals / ideas have also come in which would make it highly possible to reach the desired outcome with the stakeholders and management . These points have been put together and the idea is to put together a mind - map with brings together all the aspects together . Insight Storytelling as a tool certainly hit the right notes during the interactions , when compared to standard approach which is usually the norm . The participants feedback was that the topic , put together in this manner , made it clearer for them to understand and relate to , in a logical and emotional manner . We found that this connect helped in getting more involvement and engagement from the individual stakeholders . The outcome was more than we anticipated with the additions from the participants . This has made the case more valid with a higher chance of success to realize . The story itself has been enhanced by incorporating experiences from the individuals . 2/2 Approach The next step is to get the buy - in from the top management . By following the path of storytelling in an effective manner , I believe to the top management would see the benefits of the initiative that the stakeholders themselves have brought in and take forward this initiative . In addition to the Storytelling , I see that Visualization & Mind mapping tools could be incorporated as we go further to realize this initiative . For similar activities in the future , I would also see the benefit of starting with visualization .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: 1/2 Reflection - Storytelling Challenge My organization , as any mid - sized company with global presence , depends a lot on projects to get from / implement strategy to operations . However , over the years the set - up of a PMO has not been approved . This put a lot of challenges for qualified project managers to work in a cohesive , organized , structured , supportive & networked manner . The downside of this is that many a times instead of the most qualified Project Manager being assigned ; it is the person with capacity or accessibility who is often chosen to lead a project . At the same time my company is open to employee self - initiatives at various levels including forming self - organizing teams ( SOTs ) . One of the possibilities we could see was for a PM Network that could do wonders to bring the PM experience in the company together . With this in mind I decided to think of a way to bring together Project Managers across the group as a networked collective in the absence of corporate PMO . Selection : Storytelling First of all we needed the numerous experienced project managers like me to jump in on this idea and to be able to relate to its need and benefits and come together as a collective and then propose the concept to the top management for their assent . The tool I selected to get the ball rolling was Storytelling . Going through the video of Luis Leon ( Week 2 of this course ) on Storytelling , I was able to enhance the thought process even better and refine it in a logical manner to make it connect to the challenge at hand . Application I started plotting two lives ; 1 ) that of a project manager in an organization with a PMO and 2 ) one similar to me and others in my company without a PMO . The stories showcased the different working methodologies and the pros and cons . These two stories then were put together to describe the problem statement . A probable solution that serves a larger purpose in bringing all the PMs in the company together for a structured collaboration was also developed . Then I did a few workshops / interactions with several Project managers to gauge how much they could relate to the problem statement . I worked with a few project managers who were really affected by the current situation . Some of the perspectives and events from their own experiences were really interesting and adding to the cause and even validated the story . So we incorporated these inputs to the story . During the process we also worked on detailing a solution . Several proposals / ideas have also come in which would make it highly possible to reach the desired outcome with the stakeholders and management . These points have been put together and the idea is to put together a mind - map with brings together all the aspects together . Insight Storytelling as a tool certainly hit the right notes during the interactions , when compared to standard approach which is usually the norm . The participants feedback was that the topic , put together in this manner , made it clearer for them to understand and relate to , in a logical and emotional manner . We found that this connect helped in getting more involvement and engagement from the individual stakeholders . The outcome was more than we anticipated with the additions from the participants . This has made the case more valid with a higher chance of success to realize . The story itself has been enhanced by incorporating experiences from the individuals . 2/2 Approach The next step is to get the buy - in from the top management . By following the path of storytelling in an effective manner , I believe to the top management would see the benefits of the initiative that the stakeholders themselves have brought in and take forward this initiative . In addition to the Storytelling , I see that Visualization & Mind mapping tools could be incorporated as we go further to realize this initiative . For similar activities in the future , I would also see the benefit of starting with visualization . ### Output:

20289

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

TEEN DEPRESSION LEARNING LAUNCH Teen depression is a serious mental health problem that causes a persistent feeling of sadness and loss of interest in activities . It affects how a teenager thinks , feels and behaves , and it can cause emotional , functional and physical problems . Issues such as peer pressure , academic expectations and changing bodies can bring a lot of ups and downs for teenagers . This health problem can sometimes urge the teenager to give up on their lives . Most of the times teen depression can be cured with willpower . Some of them , depression symptoms ease with treatment such as medication and psychological counseling . After going through all the design thinking tools , Learning Launch is the tool that is selected for solving this problem . Learning Launch is experimenting a set of solutions for the problem in order to find which one works out the best . For the first experiment , we organized a workshop for those suffering from teen depression . This workshop was filled with activities , games and fun interactions in order to distract them for a defined time period . This workshop was aimed to help them realize their special skills and abilities and divert their point of interest and focus to various other aspects of life . For the second experiment , we conducted a talk for them . This talk was more of a friendly interaction with each one of them and getting to know them deeply . The talk focused on prioritizing issues and ignoring certain issues that do not require any amount of attention and stress . This was done in order to convey the concept of prioritizing . By applying the tool of learning launch , we came up with two solutions that could be worked upon in order to get results . After the first experiment , we realized that some of them made a good use of the workshop and started to incorporate certain activities into their lifestyle in order to make them feel better . While some of them did not get any benefits out of the workshop as they went back to thinking about their issues , just as they were before . The second experiment had a much deeper effect on them as they were enlightened with a concept that they never considered thinking about earlier . Many more solutions would be generated in the future by keeping in mind about the insight gained after the two experiments and the progress made , after which we would come a step ahead to reach the ideal solution .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: TEEN DEPRESSION LEARNING LAUNCH Teen depression is a serious mental health problem that causes a persistent feeling of sadness and loss of interest in activities . It affects how a teenager thinks , feels and behaves , and it can cause emotional , functional and physical problems . Issues such as peer pressure , academic expectations and changing bodies can bring a lot of ups and downs for teenagers . This health problem can sometimes urge the teenager to give up on their lives . Most of the times teen depression can be cured with willpower . Some of them , depression symptoms ease with treatment such as medication and psychological counseling . After going through all the design thinking tools , Learning Launch is the tool that is selected for solving this problem . Learning Launch is experimenting a set of solutions for the problem in order to find which one works out the best . For the first experiment , we organized a workshop for those suffering from teen depression . This workshop was filled with activities , games and fun interactions in order to distract them for a defined time period . This workshop was aimed to help them realize their special skills and abilities and divert their point of interest and focus to various other aspects of life . For the second experiment , we conducted a talk for them . This talk was more of a friendly interaction with each one of them and getting to know them deeply . The talk focused on prioritizing issues and ignoring certain issues that do not require any amount of attention and stress . This was done in order to convey the concept of prioritizing . By applying the tool of learning launch , we came up with two solutions that could be worked upon in order to get results . After the first experiment , we realized that some of them made a good use of the workshop and started to incorporate certain activities into their lifestyle in order to make them feel better . While some of them did not get any benefits out of the workshop as they went back to thinking about their issues , just as they were before . The second experiment had a much deeper effect on them as they were enlightened with a concept that they never considered thinking about earlier . Many more solutions would be generated in the future by keeping in mind about the insight gained after the two experiments and the progress made , after which we would come a step ahead to reach the ideal solution . ### Output:

18570

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Mind Mapping Challenge : Mind mapping tool is one of the most effective tools for design thinkers , my organization is an educational institution , my challenge is to enhance the operation of adding / dropping courses and guiding new students to improve the quality of the education plan without risking to have a conflict time in there classes schedule or missing subjects and held for an additional semester for the shortage of order in the semester plan . the design covers the student services as well as academic services and IT departments . The project will cover all students full time and part - time . the design should be ready before the new academic year start and will include each department and distribution working hours with the solution for each individual major and year . Selection : I 've already gone through various design thinking tools and decided to use the mind map tool . It 's one of the effective tools that adjust all these data in shaping to be visually brain friendly . the mind map tool is more intuitive , enhanced visual , more engaging , and more productive . Application : firstly , we start writing down the main problems related to the registration and use line to connect the registration with the main keyword like delay , conflict , places , students ' jobs , and rooms . secondly , we start thinking of each idea and write the sub - ideas to branch from the main idea . after that , we continue to add more topics to the plan . then we organize these ideas into several patterns to have a proper connection . the mind map tool was an effective method to create a better solution to organize and prevent students from facing issues in the registration . Insight & Approach : What I have learned from attending this exercise with different groups is that the visual of the mind map was easy to understand and flexible for teamwork and their feedback was positive for using this method of the design tool . mind map made the problem more understanding and gave valuable aspect to shared learning that occurs and shared insights while they working on the process of the problem . the mind map gave diverse patterns of potential problems could students face at the start of the academic year , on the other hand , produce several patterns of solving this problem and how can merge departments with easy communication method . As I learned that the most important aspect is shared learning and insights , in the future I would do the mind map acts as a starting point for a series of design thinking activities .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Mind Mapping Challenge : Mind mapping tool is one of the most effective tools for design thinkers , my organization is an educational institution , my challenge is to enhance the operation of adding / dropping courses and guiding new students to improve the quality of the education plan without risking to have a conflict time in there classes schedule or missing subjects and held for an additional semester for the shortage of order in the semester plan . the design covers the student services as well as academic services and IT departments . The project will cover all students full time and part - time . the design should be ready before the new academic year start and will include each department and distribution working hours with the solution for each individual major and year . Selection : I 've already gone through various design thinking tools and decided to use the mind map tool . It 's one of the effective tools that adjust all these data in shaping to be visually brain friendly . the mind map tool is more intuitive , enhanced visual , more engaging , and more productive . Application : firstly , we start writing down the main problems related to the registration and use line to connect the registration with the main keyword like delay , conflict , places , students ' jobs , and rooms . secondly , we start thinking of each idea and write the sub - ideas to branch from the main idea . after that , we continue to add more topics to the plan . then we organize these ideas into several patterns to have a proper connection . the mind map tool was an effective method to create a better solution to organize and prevent students from facing issues in the registration . Insight & Approach : What I have learned from attending this exercise with different groups is that the visual of the mind map was easy to understand and flexible for teamwork and their feedback was positive for using this method of the design tool . mind map made the problem more understanding and gave valuable aspect to shared learning that occurs and shared insights while they working on the process of the problem . the mind map gave diverse patterns of potential problems could students face at the start of the academic year , on the other hand , produce several patterns of solving this problem and how can merge departments with easy communication method . As I learned that the most important aspect is shared learning and insights , in the future I would do the mind map acts as a starting point for a series of design thinking activities . ### Output:

9182

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I am currently part of Team , where in we harmonize different business process to reduce maintenance across organization . Currently various departments have different business process and way of working and we need to bring everyone to a common page . Our Challenge is to define a single process and unique way of working in various departments for developing the product to increase the efficiency . Selection : We explored different design thinking tools and combining “ Learning Launch ” and “ Visualization ” was best fit for us . We conduct workshops where in different business / departments come together and share their thoughts with the set of questions or prompts so that discussions will delve into harmonizing the process weighing advantages and disadvantages Application : During our Workshops , we create a Visualization flow of TO - BE Harmonized business process and different business heads throw their opinions and ask questions . There will be different arguments from business on one common approach to be followed in the way of working We record each statement and channelize the information to organized way so that each proposal can be rated , and one proposal will be finalized . By Using “ Learning Launch ” we prototype the finalized proposal in our Development systems and Users can try and see if the concept works as expected in the system practically . Insight : What we have learned by using combination of these two tools “ Visualization ” and “ Learning Launch ” , With Visualization , we were able to convince business users effectively so that they can first visualize the concept with process flows and graphical pictures . With Learning Launch , Business can try on their own in the system with limited instructions / training and proven to be an effective way of building the business process Approach : As business process are different , the combined approach helped us to Visualize the concept or process flow and implement in the systems where users can try the approach with nearly real data . Once the business users are satisfied with the prototype , same will be deployed to Production Environment so that real value is gained , and Harmonized approach is followed across organization

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I am currently part of Team , where in we harmonize different business process to reduce maintenance across organization . Currently various departments have different business process and way of working and we need to bring everyone to a common page . Our Challenge is to define a single process and unique way of working in various departments for developing the product to increase the efficiency . Selection : We explored different design thinking tools and combining “ Learning Launch ” and “ Visualization ” was best fit for us . We conduct workshops where in different business / departments come together and share their thoughts with the set of questions or prompts so that discussions will delve into harmonizing the process weighing advantages and disadvantages Application : During our Workshops , we create a Visualization flow of TO - BE Harmonized business process and different business heads throw their opinions and ask questions . There will be different arguments from business on one common approach to be followed in the way of working We record each statement and channelize the information to organized way so that each proposal can be rated , and one proposal will be finalized . By Using “ Learning Launch ” we prototype the finalized proposal in our Development systems and Users can try and see if the concept works as expected in the system practically . Insight : What we have learned by using combination of these two tools “ Visualization ” and “ Learning Launch ” , With Visualization , we were able to convince business users effectively so that they can first visualize the concept with process flows and graphical pictures . With Learning Launch , Business can try on their own in the system with limited instructions / training and proven to be an effective way of building the business process Approach : As business process are different , the combined approach helped us to Visualize the concept or process flow and implement in the systems where users can try the approach with nearly real data . Once the business users are satisfied with the prototype , same will be deployed to Production Environment so that real value is gained , and Harmonized approach is followed across organization ### Output:

12499

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge : Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process . I challenged myself by taking up storytelling for this reflection assignment . I have an idea for a game that I want to develop and I tried sharing my design through storytelling . Selection : I used story - telling as a design - thinking tool to share my ideas and struggles with my associates and peers . Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . This helped them empathize and relate to my struggles on how I went about designing my game . I used storytelling as vehicle to carry my idea to them and helping them visual my game . Application : I spoke to them about my own personal experience and how I witnessed the people around me . I shared with them my idea for a game that combined a myriad of puzzle games into one single game with various modes and features to keep everyone engaged . I told them about how I came about the idea and what it meant to me personally . They gave me their own feedback on how to improve my design and approach . This helped me come up with a better model to work with and expand upon my design . Insight and Approach : I found out that sharing my own experience through storytelling helped my peers better understand my viewpoint and helped them empathize and visualize my design for the game . I talked to them about how my childhood was spent messing around with puzzles and how my parents encouraged me to cultivate this habit of mine . Eventually , I ’d run out of puzzles to solve , or so it seemed . The reality was that I ’d just not discovered and explored all of the endless possibilities of puzzles and various ways to solving them . This led me to devise my own mobile / PC game called ‘ Myriad ’ . It combines an endless myriad of puzzles for the user to solve along with various modes and numerous levels with varying difficulties . I also wanted to give budding game developers the resources that I myself had lacked in the beginning and so , I plan on providing a feature in the game where the user , if they so desired , could try their hand at creating their own puzzle game with the resources that the game provides for a certain price in an otherwise free to play game . My peers gave me their own feedback on how to improve upon certain areas of my game and gave valuable suggestion on how I could market it to the consumers . They understood my struggles and related to it as they also had similar experiences to myself . This improved my self - confidence and gave me hope that my game could have a bright future if it is released in the near future . As of this moment , my game is still under development but the future for it looks bright .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge : Storytelling helps explain the interconnections among people in situations and settings , teaching broad lessons that engage real human beings . Listening engages people ; and empathy is an essential and fundamental component in the process . I challenged myself by taking up storytelling for this reflection assignment . I have an idea for a game that I want to develop and I tried sharing my design through storytelling . Selection : I used story - telling as a design - thinking tool to share my ideas and struggles with my associates and peers . Stories generate questions and questions expand the breadth and depth of stories , leading to lots of innovative thoughts and ideas . This helped them empathize and relate to my struggles on how I went about designing my game . I used storytelling as vehicle to carry my idea to them and helping them visual my game . Application : I spoke to them about my own personal experience and how I witnessed the people around me . I shared with them my idea for a game that combined a myriad of puzzle games into one single game with various modes and features to keep everyone engaged . I told them about how I came about the idea and what it meant to me personally . They gave me their own feedback on how to improve my design and approach . This helped me come up with a better model to work with and expand upon my design . Insight and Approach : I found out that sharing my own experience through storytelling helped my peers better understand my viewpoint and helped them empathize and visualize my design for the game . I talked to them about how my childhood was spent messing around with puzzles and how my parents encouraged me to cultivate this habit of mine . Eventually , I ’d run out of puzzles to solve , or so it seemed . The reality was that I ’d just not discovered and explored all of the endless possibilities of puzzles and various ways to solving them . This led me to devise my own mobile / PC game called ‘ Myriad ’ . It combines an endless myriad of puzzles for the user to solve along with various modes and numerous levels with varying difficulties . I also wanted to give budding game developers the resources that I myself had lacked in the beginning and so , I plan on providing a feature in the game where the user , if they so desired , could try their hand at creating their own puzzle game with the resources that the game provides for a certain price in an otherwise free to play game . My peers gave me their own feedback on how to improve upon certain areas of my game and gave valuable suggestion on how I could market it to the consumers . They understood my struggles and related to it as they also had similar experiences to myself . This improved my self - confidence and gave me hope that my game could have a bright future if it is released in the near future . As of this moment , my game is still under development but the future for it looks bright . ### Output:

17171

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Essay Design thinking : visualization Challenge and selection Due to my specialty of studying , I resort to visualization very often . In most cases my aim as a future designer to solve the task and create a unique style for some object , organization or idea . In this case , when I mention « resort to visualization » I mean a formation of mood boards , portraits of the target audience , finding associations , drawing schemes as a result and so on . In this essay I would like to describe a part of my working process , visualization , on the example of creating a book . Visualisation — it is a method of thinking , during which you use your ability to draw , write and sketch . In another words , it is a process of thinking in pictures . However , it is necessary to mention that there is no need to be a real painter , as your aim is not , to make an object of art , but to understand an issue and to find a suitable visual move to solve the task . That is why it is also possible and helpful to draw just diagrams , schemes , using geometric shapes , arrows , color and inscriptions . All this ( and also photos ) will help you to capture your thinking process . Application My process of visualization is mostly about finding appropriate photos to illustrate a sort of important points ( according to my view ) during creation of design . When I start thinking about how a future book should be formed , firstly , I do research . I try to fix main information , connected with the book theme : when was it write , at what time , century ; who is an author , where he lives or used to live ; what is the subject of the book and so on . Then , by using finding facts I start to formulate main characteristics that should be inherent in the book and some attributes . Finally , I start to look for special illustrations , that will fully depict the results of my research . Among such illustrations might be : examples of suitable fonts , type of pictures , book grids and layout ; some photos that convey the mood of the design ; depiction of characteristic materials . Another part of my process of visualization is looking through references — some books and print products on the same or close theme . It is also about collecting pictures . Insight I gaine a lot from applying the visualization . Formulating characteristics and attributes and then finding appropriate illustrations to my notes — it is one of the most important parts of creating a book , as after this action I have all main moves and solutions , based on which I am able to form the key idea of design . Looking through references is the analysis of already created works . Such process helps me to make perfect structure of my design , as I have an opportunity to find out the best features and also some mistakes in other people ’s projects on a similar topic . Approach Next time I will apply the same tool , because its « suits » me well . Visualization is an opportunity to draw your thoughts and as a result to structure all your knowledge ’s not just in your mind . This tool gives you a guarantee that you will never forget all aspects of your project , that you have already find out during working hours . If you make visualizations , you always have a material to describe your thoughts to someone else . Finally , the result of visualization is carefully and consistently processed data and creative idea at the end .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Essay Design thinking : visualization Challenge and selection Due to my specialty of studying , I resort to visualization very often . In most cases my aim as a future designer to solve the task and create a unique style for some object , organization or idea . In this case , when I mention « resort to visualization » I mean a formation of mood boards , portraits of the target audience , finding associations , drawing schemes as a result and so on . In this essay I would like to describe a part of my working process , visualization , on the example of creating a book . Visualisation — it is a method of thinking , during which you use your ability to draw , write and sketch . In another words , it is a process of thinking in pictures . However , it is necessary to mention that there is no need to be a real painter , as your aim is not , to make an object of art , but to understand an issue and to find a suitable visual move to solve the task . That is why it is also possible and helpful to draw just diagrams , schemes , using geometric shapes , arrows , color and inscriptions . All this ( and also photos ) will help you to capture your thinking process . Application My process of visualization is mostly about finding appropriate photos to illustrate a sort of important points ( according to my view ) during creation of design . When I start thinking about how a future book should be formed , firstly , I do research . I try to fix main information , connected with the book theme : when was it write , at what time , century ; who is an author , where he lives or used to live ; what is the subject of the book and so on . Then , by using finding facts I start to formulate main characteristics that should be inherent in the book and some attributes . Finally , I start to look for special illustrations , that will fully depict the results of my research . Among such illustrations might be : examples of suitable fonts , type of pictures , book grids and layout ; some photos that convey the mood of the design ; depiction of characteristic materials . Another part of my process of visualization is looking through references — some books and print products on the same or close theme . It is also about collecting pictures . Insight I gaine a lot from applying the visualization . Formulating characteristics and attributes and then finding appropriate illustrations to my notes — it is one of the most important parts of creating a book , as after this action I have all main moves and solutions , based on which I am able to form the key idea of design . Looking through references is the analysis of already created works . Such process helps me to make perfect structure of my design , as I have an opportunity to find out the best features and also some mistakes in other people ’s projects on a similar topic . Approach Next time I will apply the same tool , because its « suits » me well . Visualization is an opportunity to draw your thoughts and as a result to structure all your knowledge ’s not just in your mind . This tool gives you a guarantee that you will never forget all aspects of your project , that you have already find out during working hours . If you make visualizations , you always have a material to describe your thoughts to someone else . Finally , the result of visualization is carefully and consistently processed data and creative idea at the end . ### Output:

12541

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling . Challenge In my role as product designer I have to discuss projects with the different departments in our business . This could be the more data driven R&D department , the process thinking manufacturing units or the business and creative thinking marketing units . The challenge that I find with these different departments is to communicate my ideas for a new product . If I talk about the technical aspects of the product with a marketing unit I can see it in their eyes , I am loosing them . If I talk about the customer journey with the manufacturing units I can tell that they are not really present and already thinking about what it would mean for the production lines . How can we communicate data in a way that everyone will be emotionally engaged , motivated and activated . Selection The tool that inspired me is Storytelling . Storytelling is more than communication . As mentioned in the lectures itʼs about creating a cause and not just presenting a solution . When non - inspiring information can be transformed into a story it will connect people in all layers of the organisation ( and outside ) . As mentioned before , the challenge that I face in organisations is engaging with stakeholders in different departments . Each of these stakeholders has their own agenda , cultural backgrounds , opinions and somehow all of them had a very long day . Storytelling can break these walls and allow us to speak in a language that we all understand . There are different aspects to a good story and it all starts with the knowledge that a good story is build for an audience . We need to figure out who our audience is , what language they are using and most of all , what do they want . Secondly , the story needs to be told in an sensible order from beginning to end . Another important ingredient , according the the lecture , is reflection . By using suspense we can lock our audience in and activate them to think and focus . This can be done for example by asking questions and answering them yourselves . Storytelling will not change the information and data we want to communicate but it will change the way we are delivering it . Application Last week I presented a new idea to our manufacturing unit . I researched my audience by discussing with colleagues and asking them about their experiences with these stakeholders . I also focussed on what the new idea would contribute to their goals . Then I started to build the story . I did this on post - it notes and used a wall to build a storyline . I used personas and gave each of them a background on who they were and what they did . I started the presentation by introducing one of my personas . Who they were , what their day looked like and about the challenges they faced . Then , I asked my audience if anyone was currently facing the same challenge , and , fortunately , I received some confirming responses . Immediately I felt that I locked my audience in . Throughout the talk I asked questions which I then answered , like what would this costs us ? What is the market size ? I could tell that this increased the attention . I showed how my persona would use the new idea and how it would change their future . After the session I asked for feedback , one comment was that I could have used more figures to build the case further but that the session was inspiring . Insight My goal was to improve engagement of different departments with a single idea by adjusting the way I presented it to the stakeholders . By using the storytelling tools taught in the course , I was able to reach this goal . The time it took to create a compelling story was no more than when I would create a powerpoint deck with different charts . I only added two slides with photos and a story to activate people . The great thing is , with some minor changes the story I created can be reused for all types of departments . Large data files contain a lot of information , but without translating this to something concrete that people can connect to , it will lack inspiration and makes it harder to view the bigger picture . The storytelling tool , but also design thinking in general , creates a real life common language that people can relate to . An idea is only as good as her storyteller . Approach The feedback confirmed that I should have used more figures and data for this specific audience and the personas could have been improved to reflect the attendees . I will take these aspects and apply them to a next session to keep improving my storytelling skills . I will also use more photos and videos from the consumer sessions . I believe this will visualise the idea and consumer engagement better . I was lucky this time that one of the members of the audience faced the same challenge but without that it would have been harder to communicate the message that this idea was solving a consumer pain .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling . Challenge In my role as product designer I have to discuss projects with the different departments in our business . This could be the more data driven R&D department , the process thinking manufacturing units or the business and creative thinking marketing units . The challenge that I find with these different departments is to communicate my ideas for a new product . If I talk about the technical aspects of the product with a marketing unit I can see it in their eyes , I am loosing them . If I talk about the customer journey with the manufacturing units I can tell that they are not really present and already thinking about what it would mean for the production lines . How can we communicate data in a way that everyone will be emotionally engaged , motivated and activated . Selection The tool that inspired me is Storytelling . Storytelling is more than communication . As mentioned in the lectures itʼs about creating a cause and not just presenting a solution . When non - inspiring information can be transformed into a story it will connect people in all layers of the organisation ( and outside ) . As mentioned before , the challenge that I face in organisations is engaging with stakeholders in different departments . Each of these stakeholders has their own agenda , cultural backgrounds , opinions and somehow all of them had a very long day . Storytelling can break these walls and allow us to speak in a language that we all understand . There are different aspects to a good story and it all starts with the knowledge that a good story is build for an audience . We need to figure out who our audience is , what language they are using and most of all , what do they want . Secondly , the story needs to be told in an sensible order from beginning to end . Another important ingredient , according the the lecture , is reflection . By using suspense we can lock our audience in and activate them to think and focus . This can be done for example by asking questions and answering them yourselves . Storytelling will not change the information and data we want to communicate but it will change the way we are delivering it . Application Last week I presented a new idea to our manufacturing unit . I researched my audience by discussing with colleagues and asking them about their experiences with these stakeholders . I also focussed on what the new idea would contribute to their goals . Then I started to build the story . I did this on post - it notes and used a wall to build a storyline . I used personas and gave each of them a background on who they were and what they did . I started the presentation by introducing one of my personas . Who they were , what their day looked like and about the challenges they faced . Then , I asked my audience if anyone was currently facing the same challenge , and , fortunately , I received some confirming responses . Immediately I felt that I locked my audience in . Throughout the talk I asked questions which I then answered , like what would this costs us ? What is the market size ? I could tell that this increased the attention . I showed how my persona would use the new idea and how it would change their future . After the session I asked for feedback , one comment was that I could have used more figures to build the case further but that the session was inspiring . Insight My goal was to improve engagement of different departments with a single idea by adjusting the way I presented it to the stakeholders . By using the storytelling tools taught in the course , I was able to reach this goal . The time it took to create a compelling story was no more than when I would create a powerpoint deck with different charts . I only added two slides with photos and a story to activate people . The great thing is , with some minor changes the story I created can be reused for all types of departments . Large data files contain a lot of information , but without translating this to something concrete that people can connect to , it will lack inspiration and makes it harder to view the bigger picture . The storytelling tool , but also design thinking in general , creates a real life common language that people can relate to . An idea is only as good as her storyteller . Approach The feedback confirmed that I should have used more figures and data for this specific audience and the personas could have been improved to reflect the attendees . I will take these aspects and apply them to a next session to keep improving my storytelling skills . I will also use more photos and videos from the consumer sessions . I believe this will visualise the idea and consumer engagement better . I was lucky this time that one of the members of the audience faced the same challenge but without that it would have been harder to communicate the message that this idea was solving a consumer pain . ### Output:

12153

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Man Man Kwok Challenge and selection I have once ran a workshop to help a church organization to understand the way Jesus taught about how He means about His real family , the values he treasured and preached , and how He organized His disciples to form the very first Christian Church . All the 8 participants were Christians , and they sought for a deeper understanding on the teaching of Jesus and connect to their daily lives experiences . They were from different backgrounds , including secondary school teacher , scientist at laboratory , clerical workers , freelancers , student and a blind man . Since concepts of family relationships , values and organizations are abstract ideas , I chose “ visual thinking ” to gather the thoughts and insights of the participants , and make sure they are on the same page . Application I make use of “ post - it ” note ( sticky note ) to gather the thoughts of the participants . I asked them to write ( or draw ) on each note one “ character ” in a family ( i.e. “ father ” , “ son ” , “ grandparent ” , etc ) in a general perspective . The ideas were first clustered and then I ask them to organize the “ characters ” into a chart of family tree on white board . It revealed that , in general perspective , Chinese people have an extended family concept and think that there are at least three level of hierarchy in family ( grandparents , parents and kids ) . They also pointed out that the center of a family belongs to the parents , and the Father is always the central commander who possesses most of the authority . So , we drew a set of concentric circle in which parents is the center . After that , the participants were asked to look into the Bible and pick from Jesus ’ saying about His family members . Using the same method , the participants also listed the family members Jesus mentioned on post - it note one by one , and then the notes were re - organized into “ Jesus ’ family tree ” . When compared the two family charts , we found that Jesus ’ ideal family relationship has a flatter hierarchy than our common customs that consist of only two generations , and in the parent level the membership of “ father ” has been absented . There is also a difference that Jesus emphasized Children should be at the central focal and their interests should be served first . The family trees and the organizational concentric circles helped us in the further discussion of how Jesus innovated a more fairer structure in family than the patriarchic system in the history and nowadays , and how this imply on the relationship between the peer ( the brother - sister - hood ) . We also discussed that the absent of a “ father ’s role ” in Jesus ’ ideal family is pointing to His teaching that there is only One Father in Heaven , the God . These teaching on relationship between family members and between people and God were used by Jesus as metaphor to build His very first Church organization . Insights and Approach The visual tools help us re - organize the Bible says scattered in different Gospels and articulate a clear Parents Kids relatives ( such as grandparents , uncles and aunts ) Children Mother , sisters , brothers Chinese Christians ’ in Hong Kong feel how the society thinks about the power relationship in a family Jesus ’ teaching how Family members ’ relationship and interests relate to each others Chinese Christians ’ in Hong Kong see the hierarchy in the conventional Chinese family picture of the teaching and help the participants of the workshop to relate to their own experience . We shared the whole process and we together co - created the learning by discussing and drawing the diagrams together . The participants felt the ownership of the knowledge that they are all involved to create . I myself experienced on the power of visualization can help in the process of drawing people ’s insights for co - creation . Visual tools also help explain abstract concepts so it helps make sure participants and co - workers are of the same page . Recognizing the power of visual tools , I am ready to continue to use visual tools in my future workshop designs to create engagement experience with workshop participants . I ’d also recommend the use to my colleagues . The insight I learn from this experience is that the facilitators wanting to use visual tools need to be prepared with some physical materials , say “ post - it notes ” , white board , a big - enough common area that every participants and actively engage in the discussion .

EMAIL: ID_NUM: NAME_STUDENT: Man Man Kwok PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Man Man Kwok Challenge and selection I have once ran a workshop to help a church organization to understand the way Jesus taught about how He means about His real family , the values he treasured and preached , and how He organized His disciples to form the very first Christian Church . All the 8 participants were Christians , and they sought for a deeper understanding on the teaching of Jesus and connect to their daily lives experiences . They were from different backgrounds , including secondary school teacher , scientist at laboratory , clerical workers , freelancers , student and a blind man . Since concepts of family relationships , values and organizations are abstract ideas , I chose “ visual thinking ” to gather the thoughts and insights of the participants , and make sure they are on the same page . Application I make use of “ post - it ” note ( sticky note ) to gather the thoughts of the participants . I asked them to write ( or draw ) on each note one “ character ” in a family ( i.e. “ father ” , “ son ” , “ grandparent ” , etc ) in a general perspective . The ideas were first clustered and then I ask them to organize the “ characters ” into a chart of family tree on white board . It revealed that , in general perspective , Chinese people have an extended family concept and think that there are at least three level of hierarchy in family ( grandparents , parents and kids ) . They also pointed out that the center of a family belongs to the parents , and the Father is always the central commander who possesses most of the authority . So , we drew a set of concentric circle in which parents is the center . After that , the participants were asked to look into the Bible and pick from Jesus ’ saying about His family members . Using the same method , the participants also listed the family members Jesus mentioned on post - it note one by one , and then the notes were re - organized into “ Jesus ’ family tree ” . When compared the two family charts , we found that Jesus ’ ideal family relationship has a flatter hierarchy than our common customs that consist of only two generations , and in the parent level the membership of “ father ” has been absented . There is also a difference that Jesus emphasized Children should be at the central focal and their interests should be served first . The family trees and the organizational concentric circles helped us in the further discussion of how Jesus innovated a more fairer structure in family than the patriarchic system in the history and nowadays , and how this imply on the relationship between the peer ( the brother - sister - hood ) . We also discussed that the absent of a “ father ’s role ” in Jesus ’ ideal family is pointing to His teaching that there is only One Father in Heaven , the God . These teaching on relationship between family members and between people and God were used by Jesus as metaphor to build His very first Church organization . Insights and Approach The visual tools help us re - organize the Bible says scattered in different Gospels and articulate a clear Parents Kids relatives ( such as grandparents , uncles and aunts ) Children Mother , sisters , brothers Chinese Christians ’ in Hong Kong feel how the society thinks about the power relationship in a family Jesus ’ teaching how Family members ’ relationship and interests relate to each others Chinese Christians ’ in Hong Kong see the hierarchy in the conventional Chinese family picture of the teaching and help the participants of the workshop to relate to their own experience . We shared the whole process and we together co - created the learning by discussing and drawing the diagrams together . The participants felt the ownership of the knowledge that they are all involved to create . I myself experienced on the power of visualization can help in the process of drawing people ’s insights for co - creation . Visual tools also help explain abstract concepts so it helps make sure participants and co - workers are of the same page . Recognizing the power of visual tools , I am ready to continue to use visual tools in my future workshop designs to create engagement experience with workshop participants . I ’d also recommend the use to my colleagues . The insight I learn from this experience is that the facilitators wanting to use visual tools need to be prepared with some physical materials , say “ post - it notes ” , white board , a big - enough common area that every participants and actively engage in the discussion . ### Output:

9653

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : IDL company needs an alteration in their human resource policies . As the managers found out that the performance of the employees is affecting the organization , they felt the need to change the HR policies in order to increase the performance of the employees . The organization needs the policies to be more effective , innovative and it should ensure an effective workflow . Selection : As the ideas and prototype can be quickly tested and arrived at the conclusion , the learning launch tool can be used . Learning launch tools is more suitable than the other tools for this particular problem . Application : The team has worked in the office for 2 days and observed the working condition in the organization . It is observed that the working hours is too long , there is a lack of motivation among the employees , the poor promotion exist in the organization . The team has analyzed the internal source and developed an idea and prototype . The working hours has been decreased by one hour for every shift to reduce the fatigue of the employee and increase their efficiency . The incrementation policies and promotion policies has been renewed to gain the maximum benefit out of it . The renewed policies have been tested on employees in the organization for one week . Insight : The result was effective but not completely to the expectation . Majority of the employees worked with concentration as the working works were comparatively less . Incrementation and promotion policy motivated some employees to work effectively . Some employees did not find the renewed policies effective and motivating . They are afraid that they can not fulfil the promotion base needs and did not work effectively toward achieving that . Approach : According to the prevailing situation , learning launch is the best suited tool . As the ideate to the solution and prototype was not suffice to make all the employees to work effectively . Next time , the team would work more on motivating factor and the promotion base .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : IDL company needs an alteration in their human resource policies . As the managers found out that the performance of the employees is affecting the organization , they felt the need to change the HR policies in order to increase the performance of the employees . The organization needs the policies to be more effective , innovative and it should ensure an effective workflow . Selection : As the ideas and prototype can be quickly tested and arrived at the conclusion , the learning launch tool can be used . Learning launch tools is more suitable than the other tools for this particular problem . Application : The team has worked in the office for 2 days and observed the working condition in the organization . It is observed that the working hours is too long , there is a lack of motivation among the employees , the poor promotion exist in the organization . The team has analyzed the internal source and developed an idea and prototype . The working hours has been decreased by one hour for every shift to reduce the fatigue of the employee and increase their efficiency . The incrementation policies and promotion policies has been renewed to gain the maximum benefit out of it . The renewed policies have been tested on employees in the organization for one week . Insight : The result was effective but not completely to the expectation . Majority of the employees worked with concentration as the working works were comparatively less . Incrementation and promotion policy motivated some employees to work effectively . Some employees did not find the renewed policies effective and motivating . They are afraid that they can not fulfil the promotion base needs and did not work effectively toward achieving that . Approach : According to the prevailing situation , learning launch is the best suited tool . As the ideate to the solution and prototype was not suffice to make all the employees to work effectively . Next time , the team would work more on motivating factor and the promotion base . ### Output:

9531

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – visualization Challenge & selection When I started my new job as a business developer at e - Durable two months ago , I had a basic understanding of the cable industry , but no real customer experience . My first client was the owner of a restaurant who had just sent us the termination letter because our competitors ' offers were 68 % cheaper AND he was upset by the fact that our cable company had decided to no longer support his ISDN telephones , forcing him to replace all his ISDN equipments with IP telephones and call center at his own expense . I decided to use the Vizualisation Thinking technique to start engaging with the client , show him that our solution was best for him and that the low price offered by the competition did n’t include all the options that were included in our offer ( he had to compare apples with apples ! ) Application With the help of the client , I started to draw on a sheet of paper the building , the offices , the existing telecommunications and computer equipments , the staff and restaurant customers . Since the client is not a computer professional and the telephony installation was done 10 years ago , it took us several attempts to get a complete and accurate picture of the installation . Then I used another sheet ( see Appendix ) to explain our proposed new setup and the advantages of our solution ( less maintenance work for him as many functionalities were migrated to our cloud ; a more robust service which was a key risk for him : a break in the phone line means a loss in the reservations and therefore a loss of revenues ) . He realized that our price included interesting options that the competitor did not offer . During the visualization reflection exercise , we tried different options ( signal strength tests to locate the IP phone bases , looking for ways to connect the new IP phones without having to rewire the building ) , in order to save the client time and money . Back at the office , with the map in hand , my pre - sales team could give me the optimal configuration to prepare my commercial proposal . Insight & Approach What I learned from this exercise is that having the client and the service provider work together on a new solution around drawings , helps the communication , builds trust , limits mistakes , facilitates the search for innovative solutions , leading to the signing of the contract ! The Visualization Thinking technique also allowed me to quickly obtain the right information from my technicians , which allowed me to build the best possible business proposal . I think the client appreciated this approach because he signed our proposal without discussing the price too much . He told us that he trusted us to have understood his needs and to have found an acceptable solution ( we were also able to convince our management to give him a few months of free service ) . He also believed that there will be no hidden costs later on . Olivier Collet 1/2 This exercise was done quickly because there were only two participants from the client . Engaging with larger companies would require me to divide users into groups to gather their needs using the same Vizualization Thinking technique . Appendix Olivier Collet 2/2 Le 14 2è étage 1er étage RdC PC David Bello PC Mr Bello Senior iphone David Bello 2 lignes : 1 pour le restaurant + 1 pour Mr Bello senior Central téléphonique Nouveau routeur Répondeur Soft client iphone de Mr Bello senior Soft client Backup ( 4 G ) DECT Soft client Soft client

EMAIL: ID_NUM: NAME_STUDENT: Olivier Collet, Olivier Collet PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – visualization Challenge & selection When I started my new job as a business developer at e - Durable two months ago , I had a basic understanding of the cable industry , but no real customer experience . My first client was the owner of a restaurant who had just sent us the termination letter because our competitors ' offers were 68 % cheaper AND he was upset by the fact that our cable company had decided to no longer support his ISDN telephones , forcing him to replace all his ISDN equipments with IP telephones and call center at his own expense . I decided to use the Vizualisation Thinking technique to start engaging with the client , show him that our solution was best for him and that the low price offered by the competition did n’t include all the options that were included in our offer ( he had to compare apples with apples ! ) Application With the help of the client , I started to draw on a sheet of paper the building , the offices , the existing telecommunications and computer equipments , the staff and restaurant customers . Since the client is not a computer professional and the telephony installation was done 10 years ago , it took us several attempts to get a complete and accurate picture of the installation . Then I used another sheet ( see Appendix ) to explain our proposed new setup and the advantages of our solution ( less maintenance work for him as many functionalities were migrated to our cloud ; a more robust service which was a key risk for him : a break in the phone line means a loss in the reservations and therefore a loss of revenues ) . He realized that our price included interesting options that the competitor did not offer . During the visualization reflection exercise , we tried different options ( signal strength tests to locate the IP phone bases , looking for ways to connect the new IP phones without having to rewire the building ) , in order to save the client time and money . Back at the office , with the map in hand , my pre - sales team could give me the optimal configuration to prepare my commercial proposal . Insight & Approach What I learned from this exercise is that having the client and the service provider work together on a new solution around drawings , helps the communication , builds trust , limits mistakes , facilitates the search for innovative solutions , leading to the signing of the contract ! The Visualization Thinking technique also allowed me to quickly obtain the right information from my technicians , which allowed me to build the best possible business proposal . I think the client appreciated this approach because he signed our proposal without discussing the price too much . He told us that he trusted us to have understood his needs and to have found an acceptable solution ( we were also able to convince our management to give him a few months of free service ) . He also believed that there will be no hidden costs later on . Olivier Collet 1/2 This exercise was done quickly because there were only two participants from the client . Engaging with larger companies would require me to divide users into groups to gather their needs using the same Vizualization Thinking technique . Appendix Olivier Collet 2/2 Le 14 2è étage 1er étage RdC PC David Bello PC Mr Bello Senior iphone David Bello 2 lignes : 1 pour le restaurant + 1 pour Mr Bello senior Central téléphonique Nouveau routeur Répondeur Soft client iphone de Mr Bello senior Soft client Backup ( 4 G ) DECT Soft client Soft client ### Output:

1290

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

DESIGN TOOL -VISUALISATION CHALLENGE AND SELECTION Being a high schooler in India , I realised that none of the schools that I was acquainted with , included sex education as a part of their curriculum . The thought that millions of children in my country were unequipped with the knowledge of which situations they had to be alert in , and which behaviours or actions were considered assault , came as a shock to me . Therefore , to educate the students in my school , about sexual assault and self defence through our school ’s “ SCREAM NO ” campaign , my friends and I selected the tool of visualisation as our core medium . Our use of visualisation corresponded appropriately with our purpose to demonstrate to the children , the scenarios and actions that they had to be made aware of , through our theatrical plays and movies . APPLICATION Our “ SCREAM NO ” campaign was created to emphasise to the students of the age 6 to 12 years ’ , about the difference between “ GOOD touch ” and “ BAD touch ” . We branched out our medium of visualisation into three forms — enacting plays , showcasing compiled scenes from movies and demonstrating self - defence moves . We began the first stage of the campaign where all volunteers would enact situations in which the child would be able to distinguish if a stranger or an acquaintance of theirs , was touching them inappropriately ; and then , act out the possible manners in which they could respond or react to those actions , one of them attributing to the title itself , screaming “ NO ” . Our second stage , was our cinematic session , where we compiled various clips from movies to showcase certain behaviours and dialogues that could foreshadow assault . To broaden their awareness on assault and mutual safety ; we made sure they were also shown scenes where we could debunk actions that were normalised and parodied in films . We explained how the concept of eve - teasing people on the streets was neither normal , nor encouraged , and how the reactions displayed on screen were n’t correspondent to reality . Lastly , we taught them some self defence tricks and moves , so that they were physically capable of protecting themselves in dangerous situations . We then enacted situations where the volunteers were pretending to be assaulters , so the students could perform and practice the moves they learnt . INSIGHT AND APPROACH We held our campaign over a period of three months , and the results were extraordinary . We asked the students , after each stage in the entire course of the program , if what we presented to them was useful or enlightening in any manner . Their responses made my day . They stated that the plays and movies we showed them , were not only more entertaining and involving , but they also connected significantly more to the visual aspects of our program than the theoretical parts of it . Using this approach of visualisation assured that the students and the volunteers were on the same page at each stage of the campaign , and helped make the concepts of self defence and the dangers of sexual assault , physically tangible . The students understood which behaviours they should n’t encourage or normalise and what they should stand for as individuals . Through this campaign , I truly saw the impact that visualisation can have on the efficiency of our communication skills , and the increment in our potential to be more persuasive .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: DESIGN TOOL -VISUALISATION CHALLENGE AND SELECTION Being a high schooler in India , I realised that none of the schools that I was acquainted with , included sex education as a part of their curriculum . The thought that millions of children in my country were unequipped with the knowledge of which situations they had to be alert in , and which behaviours or actions were considered assault , came as a shock to me . Therefore , to educate the students in my school , about sexual assault and self defence through our school ’s “ SCREAM NO ” campaign , my friends and I selected the tool of visualisation as our core medium . Our use of visualisation corresponded appropriately with our purpose to demonstrate to the children , the scenarios and actions that they had to be made aware of , through our theatrical plays and movies . APPLICATION Our “ SCREAM NO ” campaign was created to emphasise to the students of the age 6 to 12 years ’ , about the difference between “ GOOD touch ” and “ BAD touch ” . We branched out our medium of visualisation into three forms — enacting plays , showcasing compiled scenes from movies and demonstrating self - defence moves . We began the first stage of the campaign where all volunteers would enact situations in which the child would be able to distinguish if a stranger or an acquaintance of theirs , was touching them inappropriately ; and then , act out the possible manners in which they could respond or react to those actions , one of them attributing to the title itself , screaming “ NO ” . Our second stage , was our cinematic session , where we compiled various clips from movies to showcase certain behaviours and dialogues that could foreshadow assault . To broaden their awareness on assault and mutual safety ; we made sure they were also shown scenes where we could debunk actions that were normalised and parodied in films . We explained how the concept of eve - teasing people on the streets was neither normal , nor encouraged , and how the reactions displayed on screen were n’t correspondent to reality . Lastly , we taught them some self defence tricks and moves , so that they were physically capable of protecting themselves in dangerous situations . We then enacted situations where the volunteers were pretending to be assaulters , so the students could perform and practice the moves they learnt . INSIGHT AND APPROACH We held our campaign over a period of three months , and the results were extraordinary . We asked the students , after each stage in the entire course of the program , if what we presented to them was useful or enlightening in any manner . Their responses made my day . They stated that the plays and movies we showed them , were not only more entertaining and involving , but they also connected significantly more to the visual aspects of our program than the theoretical parts of it . Using this approach of visualisation assured that the students and the volunteers were on the same page at each stage of the campaign , and helped make the concepts of self defence and the dangers of sexual assault , physically tangible . The students understood which behaviours they should n’t encourage or normalise and what they should stand for as individuals . Through this campaign , I truly saw the impact that visualisation can have on the efficiency of our communication skills , and the increment in our potential to be more persuasive . ### Output:

20037

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Mind Mapping : A Design Thinking tool applied to a strategic process Challenge I am a member of my organization ’s Strategy Department and , as a new year starts , our challenge is to determine and implement the right strategic initiatives for the company that will consider improvements in processes , ideas that seek for competitive advantage and projects that will help the company to keep up with the industry trends . As these initiatives or projects are strategic , they must generate value and growth by creating savings and/or by increasing sales . Selection As the strategy team already went through the phase of data gathering ( from the company and the customers ) and several brainstorming sessions to spot process improvements , our next step was to gather all the generated information , to curate it and to structure it in a way that we could identify relations , themes , segments and insights for easy understanding . For this purpose , I selected the tool of Mind Mapping . This tool helps to arrange information and thoughts in a visual way to gain understanding and an accurate picture of the reality allowing the resulting insights to become an input in the “ idea generation ” phase , in our case , in the development process of our strategic initiatives . Application To proceed with the Mind Mapping process , we designed an activity that included 5 members of the strategic team and at least 1 representative from the different business units of the company . We were a group of 11 people . The idea is that the gathered information would be analyzed and treated by a multidisciplinary group of people with different expertise . As a first step , the participants were handed with a paper sheet that included the issues and process improvements that the strategic team identified in the previous phase and they were asked to categorize them into the following 4 categories based on to which areas these issues or improvements belonged : 1 ) Sales , 2 ) Marketing , 3 ) Operations and 4 ) Administrative . Once their time was up , every participant should have had 4 groups written on their paper sheet with issues and/or process improvements assigned to these groups . Afterwards , they were asked to share their categorization out loud while their answers were written in a white board . After an enriching discussion , all the inputs from a live interaction were consolidated in the white board . And finally , within each of the four groups , the items listed were prioritized based on its impact on the company ’s financials . Once these 4 clusters were created , the second step of the process was to write on the white board the list of things that we found out that is what the customers want and the list of what the industry trends currently are . Please note that the strategy team previously limited these lists ’ items to the most important 4 in each one . Then , the group was asked this time to identify how every item from the two new lists related with each of the clusters and with its correspondent issues and improvements . This part of the activity consisted in an open but organized conversation to promote a healthy discussion , expression and a dynamic participation . Participants spoke based on their experiences and business knowledge . However , to discuss the relation on every item of the lists the group of participants had 5 minutes per item , and they were asked to conclude once their time was up . Arrows were drawn connecting the clusters ’ items with the 2 new lists resulting in something that looks like a network or a “ mind map ” . At the end , the results were very positive exhibiting a big and easy - to - read mind map with all the important information gathered and discussed . This mind map not only showed organized information and the relationship between the analyzed items , but also collected the opinion from everyone in the room . Insights One interesting insight is that we noticed that more than one analyzed item related with many other items at the same time , showing the complexity ( or simplicity ) in finding a solution for an issue or process improvement . By grouping items that related between them , it was easier to think on ideas that would make an impact . We figured out that probably a single great idea could be the intersection of putting together what the customers want , solving a company ’s issue(s ) and keeping up with the industry trends . The Mind Mapping tool helped the strategy team organize and structure all the information gathered but also , helped us to understand how everything related . During the “ idea generation ” phase , the result of the Mind Mapping tool , guided my team to generate unique and out - of - the box ideas or strategic initiatives that will add value to my organization when implemented . Approach One of the most important learnings from this activity is to know how clearer every scenario gets and how easy the ideas start to flow once all the information is organized and structured . It is important as well to mention how valuable it is to work with a multidisciplinary team and to watch how the activity enrichens with different points of view and experiences . Making everything visual , in this case by a mind map , puts everyone quickly on the same page generating focus and immediate engagement . The next time I apply this tool , I will follow the same process described above as the results were positive but , I will include a different exercise in the part when prioritizing the items of the list ( i.e. a cumulative voting method ; DOT- voting technique , using color post - it notes , etc . ) . On the personal note , one of my discoveries is to know now that the Mind Mapping tool can be used at the design thinking process , at any business project and/or at any personal task . I would use this tool in the future as I know it would help me identify priorities , allocate resources , find patterns and understand easily how the different analyzed items relate with each other in order to understand the level of complexity I ’m dealing with .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Mind Mapping : A Design Thinking tool applied to a strategic process Challenge I am a member of my organization ’s Strategy Department and , as a new year starts , our challenge is to determine and implement the right strategic initiatives for the company that will consider improvements in processes , ideas that seek for competitive advantage and projects that will help the company to keep up with the industry trends . As these initiatives or projects are strategic , they must generate value and growth by creating savings and/or by increasing sales . Selection As the strategy team already went through the phase of data gathering ( from the company and the customers ) and several brainstorming sessions to spot process improvements , our next step was to gather all the generated information , to curate it and to structure it in a way that we could identify relations , themes , segments and insights for easy understanding . For this purpose , I selected the tool of Mind Mapping . This tool helps to arrange information and thoughts in a visual way to gain understanding and an accurate picture of the reality allowing the resulting insights to become an input in the “ idea generation ” phase , in our case , in the development process of our strategic initiatives . Application To proceed with the Mind Mapping process , we designed an activity that included 5 members of the strategic team and at least 1 representative from the different business units of the company . We were a group of 11 people . The idea is that the gathered information would be analyzed and treated by a multidisciplinary group of people with different expertise . As a first step , the participants were handed with a paper sheet that included the issues and process improvements that the strategic team identified in the previous phase and they were asked to categorize them into the following 4 categories based on to which areas these issues or improvements belonged : 1 ) Sales , 2 ) Marketing , 3 ) Operations and 4 ) Administrative . Once their time was up , every participant should have had 4 groups written on their paper sheet with issues and/or process improvements assigned to these groups . Afterwards , they were asked to share their categorization out loud while their answers were written in a white board . After an enriching discussion , all the inputs from a live interaction were consolidated in the white board . And finally , within each of the four groups , the items listed were prioritized based on its impact on the company ’s financials . Once these 4 clusters were created , the second step of the process was to write on the white board the list of things that we found out that is what the customers want and the list of what the industry trends currently are . Please note that the strategy team previously limited these lists ’ items to the most important 4 in each one . Then , the group was asked this time to identify how every item from the two new lists related with each of the clusters and with its correspondent issues and improvements . This part of the activity consisted in an open but organized conversation to promote a healthy discussion , expression and a dynamic participation . Participants spoke based on their experiences and business knowledge . However , to discuss the relation on every item of the lists the group of participants had 5 minutes per item , and they were asked to conclude once their time was up . Arrows were drawn connecting the clusters ’ items with the 2 new lists resulting in something that looks like a network or a “ mind map ” . At the end , the results were very positive exhibiting a big and easy - to - read mind map with all the important information gathered and discussed . This mind map not only showed organized information and the relationship between the analyzed items , but also collected the opinion from everyone in the room . Insights One interesting insight is that we noticed that more than one analyzed item related with many other items at the same time , showing the complexity ( or simplicity ) in finding a solution for an issue or process improvement . By grouping items that related between them , it was easier to think on ideas that would make an impact . We figured out that probably a single great idea could be the intersection of putting together what the customers want , solving a company ’s issue(s ) and keeping up with the industry trends . The Mind Mapping tool helped the strategy team organize and structure all the information gathered but also , helped us to understand how everything related . During the “ idea generation ” phase , the result of the Mind Mapping tool , guided my team to generate unique and out - of - the box ideas or strategic initiatives that will add value to my organization when implemented . Approach One of the most important learnings from this activity is to know how clearer every scenario gets and how easy the ideas start to flow once all the information is organized and structured . It is important as well to mention how valuable it is to work with a multidisciplinary team and to watch how the activity enrichens with different points of view and experiences . Making everything visual , in this case by a mind map , puts everyone quickly on the same page generating focus and immediate engagement . The next time I apply this tool , I will follow the same process described above as the results were positive but , I will include a different exercise in the part when prioritizing the items of the list ( i.e. a cumulative voting method ; DOT- voting technique , using color post - it notes , etc . ) . On the personal note , one of my discoveries is to know now that the Mind Mapping tool can be used at the design thinking process , at any business project and/or at any personal task . I would use this tool in the future as I know it would help me identify priorities , allocate resources , find patterns and understand easily how the different analyzed items relate with each other in order to understand the level of complexity I ’m dealing with . ### Output:

11573

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Learning Launch Challenge I have been running my own company for the past 8 years and our main goal is to guide students from latin america who are looking for options to study in Austrália . The buying cycle can be considerably long , taking up to 18 months for a lead to turn into a client , with conversion rates lower than 3 % . The business is remunerated only after a client successfully enrols into a course with one of our partners and it requires hours of work from our staff to qualify potential clients . In order to scale the business without having to change our revenue model we had to find a way to reduce the time spent by our staff in educating and qualifying the prospects and increase conversion rates . Selection It was clear to us that we would need to leverage the online space to engage with potential clients in a more cost effective way and we believed that social media would be the best channel to engage and educate our prospects . In order to test our hypothesis we decided to conduct a Learning Launch , which is an experiment designed to test our assumptions in a fast and inexpensive way . Application We knew from our previous experiences qualifying clients that potential clients who have already decided which city they want to travel to , are aware of the country visa requirements and articulate that they intend to travel within 3 to 6 months are more likely to make a purchase within the next 6 months . Our current sales process at that stage would forward any enquiry directly to the sales team and a salesperson would then contact the client over the phone and try to persuade them to visit one of our offices in person . Only after a face to face meeting that would normally last 1 to 2 hours we would disqualify a prospective client . Our hypothesis was that if we could find potential clients on facebook who told us that they had already decided which city in Australia they would like to study , that they were aware of the visa requirements to study in Australia and that they intended to travel within 3 to 6 months , our conversion rates would be much higher than 3 % . For our first learning launch we created a landing page with promotions to study in Australia and a button for people to request more information . By clicking on the button they would be directed to a form that would ask all their personal details as well as 3 qualifying questions : what city they wanted to travel to , if they already knew what the student visa requirements were and when they intended to travel . Only the potential clients who had answered the qualifying questions in a satisfactory way would receive a call back , all others would receive an automated email series . Insight The results were very encouraging as our sales people noticed an increase in the number of leads coming though . However , a high percentage of unqualified leads were also going through as some people would answer yes to the qualifying questions even though they were not sure of the answers . The main insight here was that people really liked our promotions as they were very well priced compared to our competitors and therefore they wanted more information but they had not paid much attention to the questions and their answers did not reflect their level of knowledge . Approach The team agreed that a second learning launch was needed to validate our hypothesis , so we decided to direct people who clicked on the button requesting more information to a chatbot . The chatbot would introduce herself and request permission to add the person to our database , which would allow us to gather all the clients personal data available on Facebook . After that , the chatbot would take the client through the qualifying questions . The chatbot allowed us to create a few different paths for the conversation , directing potential clients to our marketing collaterals as they interacted with each other and encouraging the prospective client to revise that material prior to speaking to our sales team . This approach was very successful as our sales team reported an increase in qualified leads and we have managed to decrease the sales cycle from 18 months to 6 months average .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Learning Launch Challenge I have been running my own company for the past 8 years and our main goal is to guide students from latin america who are looking for options to study in Austrália . The buying cycle can be considerably long , taking up to 18 months for a lead to turn into a client , with conversion rates lower than 3 % . The business is remunerated only after a client successfully enrols into a course with one of our partners and it requires hours of work from our staff to qualify potential clients . In order to scale the business without having to change our revenue model we had to find a way to reduce the time spent by our staff in educating and qualifying the prospects and increase conversion rates . Selection It was clear to us that we would need to leverage the online space to engage with potential clients in a more cost effective way and we believed that social media would be the best channel to engage and educate our prospects . In order to test our hypothesis we decided to conduct a Learning Launch , which is an experiment designed to test our assumptions in a fast and inexpensive way . Application We knew from our previous experiences qualifying clients that potential clients who have already decided which city they want to travel to , are aware of the country visa requirements and articulate that they intend to travel within 3 to 6 months are more likely to make a purchase within the next 6 months . Our current sales process at that stage would forward any enquiry directly to the sales team and a salesperson would then contact the client over the phone and try to persuade them to visit one of our offices in person . Only after a face to face meeting that would normally last 1 to 2 hours we would disqualify a prospective client . Our hypothesis was that if we could find potential clients on facebook who told us that they had already decided which city in Australia they would like to study , that they were aware of the visa requirements to study in Australia and that they intended to travel within 3 to 6 months , our conversion rates would be much higher than 3 % . For our first learning launch we created a landing page with promotions to study in Australia and a button for people to request more information . By clicking on the button they would be directed to a form that would ask all their personal details as well as 3 qualifying questions : what city they wanted to travel to , if they already knew what the student visa requirements were and when they intended to travel . Only the potential clients who had answered the qualifying questions in a satisfactory way would receive a call back , all others would receive an automated email series . Insight The results were very encouraging as our sales people noticed an increase in the number of leads coming though . However , a high percentage of unqualified leads were also going through as some people would answer yes to the qualifying questions even though they were not sure of the answers . The main insight here was that people really liked our promotions as they were very well priced compared to our competitors and therefore they wanted more information but they had not paid much attention to the questions and their answers did not reflect their level of knowledge . Approach The team agreed that a second learning launch was needed to validate our hypothesis , so we decided to direct people who clicked on the button requesting more information to a chatbot . The chatbot would introduce herself and request permission to add the person to our database , which would allow us to gather all the clients personal data available on Facebook . After that , the chatbot would take the client through the qualifying questions . The chatbot allowed us to create a few different paths for the conversation , directing potential clients to our marketing collaterals as they interacted with each other and encouraging the prospective client to revise that material prior to speaking to our sales team . This approach was very successful as our sales team reported an increase in qualified leads and we have managed to decrease the sales cycle from 18 months to 6 months average . ### Output:

14426

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Gino Schiavo Design Thinking for Innovation Learning Launch Reflection Challenge Describe your challenge , including all relevant information . My company imports , markets and resells technical products for scientific research in Italy . In my company I ’m responsible for scouting new products that could be interesting for our customers , and adding them to our portfolio . As a new product requires commitment with the supplier , intensive training and the purchase of samples and demo units , the challenge is to identify successful products before spending lots of money , and avoid the ones the customer wo n’t buy . Selection In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . In order to solve this challenge , I ’ve selected the tool “ Learning Launch ” , i.e. small , cheap and fast experiments in order to test different product ideas in the real marketplace . I selected this tool because presenting a cheap prototype to customer is the best way to introduce a new product and collect feedback . It is quite easy for my company to reach a good amount of customers quickly , because we take part to many exhibitions ; we usually have a booth where the customer can speak with representatives and learn about new products . I just need to define the experiments . Application Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Some months ago I ’ve been contacted by an English company that was manufacturing a new version of a quite common instrument [ details of the instrument are not disclosed on purpose ] , usually available to all biology labs . This new instrument , although being more expensive , is significantly faster ( 8x ) than the state of the art , and requires less reagents and less consumables . Before committing with the manufacturer , and buying a demo unit I needed LEARNING LAUNCH REFLECTION � 1 to collect a feedback from the customers . As it was not the case to create a physical prototype , the experiment was conducted by creating technical brochure and leaflets , with pictures and real data , as if the customer could buy the instrument right away . Insight Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . The application of the tool was a success , because thanks to just some pieces of paper and technical data I was able to test the market and understand the feeling of the potential customers . In particular , the customers appreciated the velocity and the lower usage of reagents , but were n’t really willing to buy because of the higher cost and the unknown brand . Even if in the end they would have spent less , thanks to purchasing politics and procedures , they could not justify the initial higher investment . Thanks to this learning launch I understood that it would have been very difficult to sell the instrument and I refused to distribute the product : I could avoid expenses that would have taken to no , or very few , sales . I believe that the methods of design thinking can be used for choosing the best products and suppliers , to focus on their sales . Approach Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . I realized that a single version of the technical brochure would have too many details and had made more difficult to understand the straights and weaknesses of the product , as seen by the customer . If I had to repeat the experiment ( and I will , with different products ) I could try different versions of the brochure , highlighting different points , in order to understand better the solutions of high appeal to the customer . LEARNING LAUNCH REFLECTION � 2

EMAIL: ID_NUM: NAME_STUDENT: Gino Schiavo PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Gino Schiavo Design Thinking for Innovation Learning Launch Reflection Challenge Describe your challenge , including all relevant information . My company imports , markets and resells technical products for scientific research in Italy . In my company I ’m responsible for scouting new products that could be interesting for our customers , and adding them to our portfolio . As a new product requires commitment with the supplier , intensive training and the purchase of samples and demo units , the challenge is to identify successful products before spending lots of money , and avoid the ones the customer wo n’t buy . Selection In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . In order to solve this challenge , I ’ve selected the tool “ Learning Launch ” , i.e. small , cheap and fast experiments in order to test different product ideas in the real marketplace . I selected this tool because presenting a cheap prototype to customer is the best way to introduce a new product and collect feedback . It is quite easy for my company to reach a good amount of customers quickly , because we take part to many exhibitions ; we usually have a booth where the customer can speak with representatives and learn about new products . I just need to define the experiments . Application Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . Some months ago I ’ve been contacted by an English company that was manufacturing a new version of a quite common instrument [ details of the instrument are not disclosed on purpose ] , usually available to all biology labs . This new instrument , although being more expensive , is significantly faster ( 8x ) than the state of the art , and requires less reagents and less consumables . Before committing with the manufacturer , and buying a demo unit I needed LEARNING LAUNCH REFLECTION � 1 to collect a feedback from the customers . As it was not the case to create a physical prototype , the experiment was conducted by creating technical brochure and leaflets , with pictures and real data , as if the customer could buy the instrument right away . Insight Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . The application of the tool was a success , because thanks to just some pieces of paper and technical data I was able to test the market and understand the feeling of the potential customers . In particular , the customers appreciated the velocity and the lower usage of reagents , but were n’t really willing to buy because of the higher cost and the unknown brand . Even if in the end they would have spent less , thanks to purchasing politics and procedures , they could not justify the initial higher investment . Thanks to this learning launch I understood that it would have been very difficult to sell the instrument and I refused to distribute the product : I could avoid expenses that would have taken to no , or very few , sales . I believe that the methods of design thinking can be used for choosing the best products and suppliers , to focus on their sales . Approach Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . I realized that a single version of the technical brochure would have too many details and had made more difficult to understand the straights and weaknesses of the product , as seen by the customer . If I had to repeat the experiment ( and I will , with different products ) I could try different versions of the brochure , highlighting different points , in order to understand better the solutions of high appeal to the customer . LEARNING LAUNCH REFLECTION � 2 ### Output:

6187

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

MINDMAPPING TO IMPROVE EMPLOYEE EXPERIENCE CHALLENGE As part of my studies in Corporate Communications we regularly receive group assignments , simulating real - life agency - client relationships and projects . The groups of 5 - 7 students per group are randomly assigned each semester , pointing us to assume new team structures quickly . Within this dynamic set of influences on team structures , our school requires us to use a quite rigid structure when developing campaign concepts , providing regular coaching sessions to check on our progress and making sure we use certain tools at the correct point of time throughout our semester : the main challenge is to be creative and innovative within a rather rigid set of rules . In this particular project we received the brief to create a new employer branding concept for a large infrastructure client . The client ’s employee base provides a diverse cross section through my country ’s society , covering all classes , educational levels , ages and genders ( albeit having a percentage of female employees of less than 12 % ) , located both in urban and rural areas . The client asked us to create a selection of activities that will reach all , or at least most of the employees and will provide a solution for both the thinning knowledge base in lieu of the approaching generational gap with about 1/3 of the current staff set to be retired in the next 10 years and make the company more attractive for female employees without alienating the mostly male staff . SELECTION After having successfully convinced our coaches and our client of a strategy aiming to change the mindset within the company , focusing on the three areas physical environment , tools and culture we set out to come up with a selection of actual measures our client could pursue . Unfortunately , at this point we had no access to actual staff members of the client and had to rely on our initial research data . To organize a vast selection of initial ideas of measures , we chose to use Mind Mapping . The method would also allow us to organize a potentially chaotic discussion among headstrong and varying personalities within our small team . APPLICATION In order to come up with potential employee branding activities in a short timeframe we chose to use a combination of two idea finding tools to counteract our lack of actual stakeholders to help ensure the quality and validity of our suggested activities . After a rapid idea logging session in which the four of us each started writing a list referring to a given topic for 90 seconds and then handing over the list to the person next to us to repeat the process , we chose to use Mind Mapping to narrow down our ideas to the most applicable set of approaches . Each of our team members chose those ideas from the created lists that seemed most attractive to them , wrote each of them on a post - it note , and then we set out to discuss them . Activities that promised to work well together to improve employee experience were grouped and then examined for their use in specific aspects of employee experience , such as the aforementioned physical environment , tools or culture . We also created clusters for activities targeting gender diversity and generational diversity to account for our sub - goals within the project . Within our discussion many of our initial ideas were tabled or the approach to the idea was changed significantly ( e.g. our initial idea of a lunch roulette assigning new lunch partners was scrapped for a lunch package lottery in which teams could enter a lottery to win a lunch package for their entire team , accounting for teams that are constantly moving and would not have the chance to partake in a classic lunch roulette scheme otherwise ) . In the end , I believe we came up with a viable set of activities our client will be able to choose from within their budget . INSIGHT & APPROACH While the way we used the Mind Mapping method might not be exactly the way it was implied within the course , it helped us tremendously organize and narrow down a large selection of previously rather unorganized ideas in the field of employee benefits and other employee branding tools . Considering that due to the rigid system our school has us working in during the projects , we had no access to actual stakeholders of our client ’s to examine our suggestions for practicability we found a working approach to find viable solutions simply relying on the initial brief and our initial research . Luckily we were able to get the entire team together ( another challenge for students both working and studying fulltime ) to profit from each team members insights and experience . The Mind Mapping approach definitely helped us and I will aim to use it again in campaign design projects in the future , however , in an ideal world , I ’d hope to invite other stakeholders of the project to join the process to ensure the applicability of the created ideas . Upon further consideration I believe that especially within communication projects the Mind Mapping method is also applicable in earlier stages of the process , such as the definition of a projects goals and objectives and will put this method to test in this context in future projects .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: MINDMAPPING TO IMPROVE EMPLOYEE EXPERIENCE CHALLENGE As part of my studies in Corporate Communications we regularly receive group assignments , simulating real - life agency - client relationships and projects . The groups of 5 - 7 students per group are randomly assigned each semester , pointing us to assume new team structures quickly . Within this dynamic set of influences on team structures , our school requires us to use a quite rigid structure when developing campaign concepts , providing regular coaching sessions to check on our progress and making sure we use certain tools at the correct point of time throughout our semester : the main challenge is to be creative and innovative within a rather rigid set of rules . In this particular project we received the brief to create a new employer branding concept for a large infrastructure client . The client ’s employee base provides a diverse cross section through my country ’s society , covering all classes , educational levels , ages and genders ( albeit having a percentage of female employees of less than 12 % ) , located both in urban and rural areas . The client asked us to create a selection of activities that will reach all , or at least most of the employees and will provide a solution for both the thinning knowledge base in lieu of the approaching generational gap with about 1/3 of the current staff set to be retired in the next 10 years and make the company more attractive for female employees without alienating the mostly male staff . SELECTION After having successfully convinced our coaches and our client of a strategy aiming to change the mindset within the company , focusing on the three areas physical environment , tools and culture we set out to come up with a selection of actual measures our client could pursue . Unfortunately , at this point we had no access to actual staff members of the client and had to rely on our initial research data . To organize a vast selection of initial ideas of measures , we chose to use Mind Mapping . The method would also allow us to organize a potentially chaotic discussion among headstrong and varying personalities within our small team . APPLICATION In order to come up with potential employee branding activities in a short timeframe we chose to use a combination of two idea finding tools to counteract our lack of actual stakeholders to help ensure the quality and validity of our suggested activities . After a rapid idea logging session in which the four of us each started writing a list referring to a given topic for 90 seconds and then handing over the list to the person next to us to repeat the process , we chose to use Mind Mapping to narrow down our ideas to the most applicable set of approaches . Each of our team members chose those ideas from the created lists that seemed most attractive to them , wrote each of them on a post - it note , and then we set out to discuss them . Activities that promised to work well together to improve employee experience were grouped and then examined for their use in specific aspects of employee experience , such as the aforementioned physical environment , tools or culture . We also created clusters for activities targeting gender diversity and generational diversity to account for our sub - goals within the project . Within our discussion many of our initial ideas were tabled or the approach to the idea was changed significantly ( e.g. our initial idea of a lunch roulette assigning new lunch partners was scrapped for a lunch package lottery in which teams could enter a lottery to win a lunch package for their entire team , accounting for teams that are constantly moving and would not have the chance to partake in a classic lunch roulette scheme otherwise ) . In the end , I believe we came up with a viable set of activities our client will be able to choose from within their budget . INSIGHT & APPROACH While the way we used the Mind Mapping method might not be exactly the way it was implied within the course , it helped us tremendously organize and narrow down a large selection of previously rather unorganized ideas in the field of employee benefits and other employee branding tools . Considering that due to the rigid system our school has us working in during the projects , we had no access to actual stakeholders of our client ’s to examine our suggestions for practicability we found a working approach to find viable solutions simply relying on the initial brief and our initial research . Luckily we were able to get the entire team together ( another challenge for students both working and studying fulltime ) to profit from each team members insights and experience . The Mind Mapping approach definitely helped us and I will aim to use it again in campaign design projects in the future , however , in an ideal world , I ’d hope to invite other stakeholders of the project to join the process to ensure the applicability of the created ideas . Upon further consideration I believe that especially within communication projects the Mind Mapping method is also applicable in earlier stages of the process , such as the definition of a projects goals and objectives and will put this method to test in this context in future projects . ### Output:

9903

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

1 | P a g e Reflection - “ Learning Launch ” Challenge I am a senior officer of IT Department who has been assigned to lead a special team to reach our company ’s strategies . The one of objectives is to be improved internal working process and reduce employees ’ time waste as digitized concept . The project scope includes the trend of technology by making standard of business flow for any employees ’ alignment . The limitation of our project is internal resources ( i.e. seniority , budget , employees ’ time and execution plan ) so the key which we will be focused on the various papers and highly priority as memorandum by considering with ineffective and problematic with regard to the workflow . Selection Our team has worked through in several design thinking activities to prepare and try to build the learning launch tool . For broadly interviewees , the learning launch is an experiment meant to quickly assumption ’s test for getting idea and building MVPs . Application The first thing of learning launch criteria is execution for online approval with any devices ( desktop , tablet and mobiles ) . Especially , we wanted to see if we could design a projects structure by Agile and transparency adoption . This tested our assumption that the execution was the most important causes of our complex process model . Our team ran through on - the - job training by the project mentor for two weeks . And another session occurred within 3 weeks for learning the processes of Agile ’ s method that we expected to deliver a clear concept documentation . The secondly , we focused on clarifying about the priority . This tested our assumption that the prioritization of tasks was the main challenges of our workflow system . Then , our team completed the internal survey by 95 % accuracy . The survey questions included actual , pain of process , understanding and prioritization of tasks , feeling about changing and were conducted within a one - week timeframe . Insight By applying the learning launch tool , we could identify our assumptions and got through the results to improve our workflow by “ Agile ” and more “ Transparency ” approach . By the way , our results were slightly different with some expressions and concerns from stakeholders . For moving forward , we will collect and review this insight into the future launch design . Approach The learning launch is the most appropriate tool to be rechecked our experiment from stakeholders ’ experience . Their previous comments , we have to review and keep insight gained for the next launch designs . And finally should be reflexed and come closer to compelling solution for completed the rollout phase . 2 | P a g e Appendix : Learning Launch with MVPs – “ Simplify with Standardization ”

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: 1 | P a g e Reflection - “ Learning Launch ” Challenge I am a senior officer of IT Department who has been assigned to lead a special team to reach our company ’s strategies . The one of objectives is to be improved internal working process and reduce employees ’ time waste as digitized concept . The project scope includes the trend of technology by making standard of business flow for any employees ’ alignment . The limitation of our project is internal resources ( i.e. seniority , budget , employees ’ time and execution plan ) so the key which we will be focused on the various papers and highly priority as memorandum by considering with ineffective and problematic with regard to the workflow . Selection Our team has worked through in several design thinking activities to prepare and try to build the learning launch tool . For broadly interviewees , the learning launch is an experiment meant to quickly assumption ’s test for getting idea and building MVPs . Application The first thing of learning launch criteria is execution for online approval with any devices ( desktop , tablet and mobiles ) . Especially , we wanted to see if we could design a projects structure by Agile and transparency adoption . This tested our assumption that the execution was the most important causes of our complex process model . Our team ran through on - the - job training by the project mentor for two weeks . And another session occurred within 3 weeks for learning the processes of Agile ’ s method that we expected to deliver a clear concept documentation . The secondly , we focused on clarifying about the priority . This tested our assumption that the prioritization of tasks was the main challenges of our workflow system . Then , our team completed the internal survey by 95 % accuracy . The survey questions included actual , pain of process , understanding and prioritization of tasks , feeling about changing and were conducted within a one - week timeframe . Insight By applying the learning launch tool , we could identify our assumptions and got through the results to improve our workflow by “ Agile ” and more “ Transparency ” approach . By the way , our results were slightly different with some expressions and concerns from stakeholders . For moving forward , we will collect and review this insight into the future launch design . Approach The learning launch is the most appropriate tool to be rechecked our experiment from stakeholders ’ experience . Their previous comments , we have to review and keep insight gained for the next launch designs . And finally should be reflexed and come closer to compelling solution for completed the rollout phase . 2 | P a g e Appendix : Learning Launch with MVPs – “ Simplify with Standardization ” ### Output:

9191

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

KM   Reflection   –   Storytelling Challenge   and   Selection     In   this   volatile   start-­‐up   environment   engaging   story   is   critical .   While   helping   early   stage   companies ,   I   realize   more   and   more   the   importance   of   simple   and   clear   messaging .   As   reminded   in   the   video   lecture :   “ Every   great   brand   has   a   story   and   that   story   connects   to   the   emotions ,   the   values   of   the   people ” .   How   do   we   connect ?   What   tools   young   entrepreneur   can   use   to   present   their   new   venture   to   a   potential   investor ?   How   could   he / she   engage   with   their   target   customer ?       All   these   questions   bring   us   back   to   importance   of   a   compelling   story .   Therefore ,   with   do   doubt ,   I   select   Storytelling   as   my   tool   of   choice .     Application     Our   story   today   is   about   recent   client   who   is   looking   to   increase   his   income .   Lets   call   him   Rik .     Rik   is   running   early   stage   online   test   platform   and   contemplating   how   to   increase   company ’s   revenue .   After   few   phone   calls   we   decided   to   look   into   monthly   fee   increase   for   his   current   customer   base .   Rik   is   well   aware   that   he   might   loose   some   customers   due   to   the   price   hike .       Main   question   -­‐   how   to   increase   fee   while   keeping   his   client   base   happy ?       As we learned from our video lectures : “ it 's about the connection that we give to people about a piece of information that we 're trying to share . ” Working together we created simple message calling for his customers input . We were searching for their thoughts and engaging them early in the process . E.g. What level of price increase would be acceptable ? How they have successfully increased prices in their own companies ? We were well aware of potential critical responses and truly curious to connect . To our positive surprise , Rik ’s customers were fairly responsive and even suggested great ideas for improvements .   Insights   &   Approach Rik co - created together with the customer- thanks to vulnerable , authentic and relatable core message . To   reflect   back ,   I   would   consider   adding   visual   story   telling   tools   to   enhance   the   attention   and   buy-­‐in   from   the   audience   ( in   this   case   Rik ’s   customers ) .   That   could   be   a   photo   collage   or   simple   comics   chapter .   As   our   video   lecture   teaches   us :   “ If you can raise the level of engagement in your business , you will do wonders to your performance . ” Even considering such a taboo as price increase- you can clearly communicate and even make it compelling and engaging . Alternatively , I would encourage Rik to run more comprehensive design thinking process with proactive clients to envision new complementary services . That would further increase Rik ’s revenue targets- what was his initial goal all along .     While   studying   this   course-­‐   I   find   human-­‐centered   design   framework   as   my   go-­‐to   when   questioning   further   steps   and   potential   application .   The   clarity   of   a   storyline   and   process   toolkit   will   greatly   benefit   my   future   projects .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: KM   Reflection   –   Storytelling Challenge   and   Selection     In   this   volatile   start-­‐up   environment   engaging   story   is   critical .   While   helping   early   stage   companies ,   I   realize   more   and   more   the   importance   of   simple   and   clear   messaging .   As   reminded   in   the   video   lecture :   “ Every   great   brand   has   a   story   and   that   story   connects   to   the   emotions ,   the   values   of   the   people ” .   How   do   we   connect ?   What   tools   young   entrepreneur   can   use   to   present   their   new   venture   to   a   potential   investor ?   How   could   he / she   engage   with   their   target   customer ?       All   these   questions   bring   us   back   to   importance   of   a   compelling   story .   Therefore ,   with   do   doubt ,   I   select   Storytelling   as   my   tool   of   choice .     Application     Our   story   today   is   about   recent   client   who   is   looking   to   increase   his   income .   Lets   call   him   Rik .     Rik   is   running   early   stage   online   test   platform   and   contemplating   how   to   increase   company ’s   revenue .   After   few   phone   calls   we   decided   to   look   into   monthly   fee   increase   for   his   current   customer   base .   Rik   is   well   aware   that   he   might   loose   some   customers   due   to   the   price   hike .       Main   question   -­‐   how   to   increase   fee   while   keeping   his   client   base   happy ?       As we learned from our video lectures : “ it 's about the connection that we give to people about a piece of information that we 're trying to share . ” Working together we created simple message calling for his customers input . We were searching for their thoughts and engaging them early in the process . E.g. What level of price increase would be acceptable ? How they have successfully increased prices in their own companies ? We were well aware of potential critical responses and truly curious to connect . To our positive surprise , Rik ’s customers were fairly responsive and even suggested great ideas for improvements .   Insights   &   Approach Rik co - created together with the customer- thanks to vulnerable , authentic and relatable core message . To   reflect   back ,   I   would   consider   adding   visual   story   telling   tools   to   enhance   the   attention   and   buy-­‐in   from   the   audience   ( in   this   case   Rik ’s   customers ) .   That   could   be   a   photo   collage   or   simple   comics   chapter .   As   our   video   lecture   teaches   us :   “ If you can raise the level of engagement in your business , you will do wonders to your performance . ” Even considering such a taboo as price increase- you can clearly communicate and even make it compelling and engaging . Alternatively , I would encourage Rik to run more comprehensive design thinking process with proactive clients to envision new complementary services . That would further increase Rik ’s revenue targets- what was his initial goal all along .     While   studying   this   course-­‐   I   find   human-­‐centered   design   framework   as   my   go-­‐to   when   questioning   further   steps   and   potential   application .   The   clarity   of   a   storyline   and   process   toolkit   will   greatly   benefit   my   future   projects . ### Output:

21165

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge I was part of an non - governmental organization – GE - HEALTHCARE that the main purpose is the devolpment of leadership in people between eighteen and thirty years old . In my time there , I was vice president of business to customer , which means I worked with marketing , and my main job was to know my customers , try to understand their needs and provide that through our products – exchanges . Besides that , as a vice president , I was part of na executive board , so as a team , we had to understand , manage and motivate the volunteers of our office , which was the most difficult part . Many of our volunteers did na exchange with us , so I could talk to them to understand what were their needs and what this experience changed in themselves , and how did those two things connected and helped them with their lifes . Application My example working with the storytelling tool is a great one , because it combine our volunteers with our customers . One way of motivate the people that used to work in our office – if our volunteers were motivated than they would sell more exchanges and provide growth to our office – was to show them the impact of what our organization and our products could make , and that would be easier to do if we show them a great story . I asked to our customers to send me a brief testimonial of their Exchange , if the experience changed their life , their carreer , their way to see the world – our máster motto was “ every generation gets a chance to change the world ” , so it ’s possible to imagine that “ changing the world ” was I very big deal for people that work there . So , as I received the testemonials , we add those to our customer ’s photos , so our members could saw the experience in a more realistic way . But that was n’t enough , so the executive board decided to brought to our monthly meeting some of our customers and some of our alumni that had the Exchange experience . There , one girl showed to our volunteers that they helped little girls that suffer with domestic violence , a guy told us how his international experience helped him in getting a new job and one alumnus told them that did the Exchange show her how she wanted to have more experiences like that . Insight and approach Well , I think that was one of our best meetings . There we could saw what really motivate our volunteers , and what we could do in the future to help them to enjoy beeing part of the organization and how they could use storytelling with our customers , and sell these exchanges , that in their vision , now it ’s called “ experiences ” . As I student of law I could n’t imagine that something so simple would help to motivate our volunteers . Now that I had the course I observed that in a more technical way , so , if I had to do something like that in the future , I ’ll probably apply more techniques , and do n’t do that in a intuitive way .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge I was part of an non - governmental organization – GE - HEALTHCARE that the main purpose is the devolpment of leadership in people between eighteen and thirty years old . In my time there , I was vice president of business to customer , which means I worked with marketing , and my main job was to know my customers , try to understand their needs and provide that through our products – exchanges . Besides that , as a vice president , I was part of na executive board , so as a team , we had to understand , manage and motivate the volunteers of our office , which was the most difficult part . Many of our volunteers did na exchange with us , so I could talk to them to understand what were their needs and what this experience changed in themselves , and how did those two things connected and helped them with their lifes . Application My example working with the storytelling tool is a great one , because it combine our volunteers with our customers . One way of motivate the people that used to work in our office – if our volunteers were motivated than they would sell more exchanges and provide growth to our office – was to show them the impact of what our organization and our products could make , and that would be easier to do if we show them a great story . I asked to our customers to send me a brief testimonial of their Exchange , if the experience changed their life , their carreer , their way to see the world – our máster motto was “ every generation gets a chance to change the world ” , so it ’s possible to imagine that “ changing the world ” was I very big deal for people that work there . So , as I received the testemonials , we add those to our customer ’s photos , so our members could saw the experience in a more realistic way . But that was n’t enough , so the executive board decided to brought to our monthly meeting some of our customers and some of our alumni that had the Exchange experience . There , one girl showed to our volunteers that they helped little girls that suffer with domestic violence , a guy told us how his international experience helped him in getting a new job and one alumnus told them that did the Exchange show her how she wanted to have more experiences like that . Insight and approach Well , I think that was one of our best meetings . There we could saw what really motivate our volunteers , and what we could do in the future to help them to enjoy beeing part of the organization and how they could use storytelling with our customers , and sell these exchanges , that in their vision , now it ’s called “ experiences ” . As I student of law I could n’t imagine that something so simple would help to motivate our volunteers . Now that I had the course I observed that in a more technical way , so , if I had to do something like that in the future , I ’ll probably apply more techniques , and do n’t do that in a intuitive way . ### Output:

14468

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I am working on an application aimed at developing sales efficiency . Following a survey to users , we discovered one of our application process ’ overall feedback was still very complicated : time consuming , lacking figures , confusing with too many steps and with a wrong timing in the year as sales users need to work on big contracts and negotiations at that time of the year . Selection : To improve this process , we had several small design thinking activities : survey to sales users , workshops with various stakeholders ( director of sales , leaders , contributors from various countries ) so that they discuss on some process specific subjects ( scope , timeline , objectives ) and used visualization with table drawings . After all the insights collected we needed to finally validate our assumptions before starting to go live and communicating about new evolutions , design and new process . For that we choose to use the “ Learning Launch ” design thinking tool . Indeed , we clearly needed to verify if what we had think of could really improve process for sales users . We consequently use this tool to make them test the process we had prototyped . The prototype was designed on an IT environment and we decided to show our prototypes to several stakeholders . Application : Among all stakeholders that participated in previous survey and workshops , we choose 2 directors , 2 account leaders and 2 contributors and let them test the prototype and give us feedbacks . We first start mentioning new deadlines to give them some context . Then , we gave them specific access adapted to their profile and they had one hour meeting to do the process . During their experience we were watching their usage and behavior . This enabled us to realize it was simpler for them than the previous year : they had nearly no training questions as it was clear where their action was needed ( we highlighted in the new process the section on which they should act on the prototype ) . As we did not explain them much also the changes before , they were consequently more expressive on what they were seeing new , what they liked ( especially that it was clearer ) and what they thought was missing ( for example Account manager name ) . Insight Thanks to this Learning launch we could refine our process and adapt some evolutions before even having launching the tool live to all users . According to testers ’ feedback , we :  improved wording of some fields  improved some descriptions of field in the application ( ex : “ add figures only if they are relevant ” , “ explain precisely and clearly business ” )  improved some guidelines by specifying for example for which segment it was dedicated This clearly save us some time as we could refine the process before going live and deploying to all users . We could avoid some misunderstandings and frustrations from all the users this way . Moreover it also enabled better adoption and perception of the new process as the learning launch enabled end users to express and to collaborate . They felt proud and share the good evolutions to their colleagues which help good adoption and usage . They became unconsiously ambassadors with good perception as they participated in all the evolution process . They consequently had a good influence also on skeptical users .  Approach : For next times when we would like to review a process or a functionality , we might add more stakeholders to the learning launch phase . This will enable to get more insights quicker and to be able to know even more if the process can be easily adopted and if we need to modify some process or evolutions as quick wins . Now training has just been done to all sales users and for now process has create quite less support . We will see till the end of the year how it goes to still learn from it . We might do another survey to assess if the perception of the process has improved .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I am working on an application aimed at developing sales efficiency . Following a survey to users , we discovered one of our application process ’ overall feedback was still very complicated : time consuming , lacking figures , confusing with too many steps and with a wrong timing in the year as sales users need to work on big contracts and negotiations at that time of the year . Selection : To improve this process , we had several small design thinking activities : survey to sales users , workshops with various stakeholders ( director of sales , leaders , contributors from various countries ) so that they discuss on some process specific subjects ( scope , timeline , objectives ) and used visualization with table drawings . After all the insights collected we needed to finally validate our assumptions before starting to go live and communicating about new evolutions , design and new process . For that we choose to use the “ Learning Launch ” design thinking tool . Indeed , we clearly needed to verify if what we had think of could really improve process for sales users . We consequently use this tool to make them test the process we had prototyped . The prototype was designed on an IT environment and we decided to show our prototypes to several stakeholders . Application : Among all stakeholders that participated in previous survey and workshops , we choose 2 directors , 2 account leaders and 2 contributors and let them test the prototype and give us feedbacks . We first start mentioning new deadlines to give them some context . Then , we gave them specific access adapted to their profile and they had one hour meeting to do the process . During their experience we were watching their usage and behavior . This enabled us to realize it was simpler for them than the previous year : they had nearly no training questions as it was clear where their action was needed ( we highlighted in the new process the section on which they should act on the prototype ) . As we did not explain them much also the changes before , they were consequently more expressive on what they were seeing new , what they liked ( especially that it was clearer ) and what they thought was missing ( for example Account manager name ) . Insight Thanks to this Learning launch we could refine our process and adapt some evolutions before even having launching the tool live to all users . According to testers ’ feedback , we :  improved wording of some fields  improved some descriptions of field in the application ( ex : “ add figures only if they are relevant ” , “ explain precisely and clearly business ” )  improved some guidelines by specifying for example for which segment it was dedicated This clearly save us some time as we could refine the process before going live and deploying to all users . We could avoid some misunderstandings and frustrations from all the users this way . Moreover it also enabled better adoption and perception of the new process as the learning launch enabled end users to express and to collaborate . They felt proud and share the good evolutions to their colleagues which help good adoption and usage . They became unconsiously ambassadors with good perception as they participated in all the evolution process . They consequently had a good influence also on skeptical users .  Approach : For next times when we would like to review a process or a functionality , we might add more stakeholders to the learning launch phase . This will enable to get more insights quicker and to be able to know even more if the process can be easily adopted and if we need to modify some process or evolutions as quick wins . Now training has just been done to all sales users and for now process has create quite less support . We will see till the end of the year how it goes to still learn from it . We might do another survey to assess if the perception of the process has improved . ### Output:

9978

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge I work in India as manager in LPG Plant . On daily basis more than 1 lakh cylinders are refilled in the plant . In India more than 95 % of the population depends upon LPG cylinder as fuel for cooking . It comes under essential item category . During COVID-19 lock down , as per government order except essential item industries and its distribution other business activity has to remain close until further order . And because nearly every Indian depends upon LPG cylinder for cooking purpose we have to run our plant for LPG supply . Nearly 1000 of people are working here including drivers who take cylinders from plant to distributor end . Mostly workers and drivers are migrant labor and mostly they are dependent upon local dhaba(small restaurant ) for their food . But due to lock down they are unable to get food outside . In our plant a small canteen is there for employees and the canteen is able to provide food for nearly 150 people and the canteen infrastructure is not enough for providing food to 1000 people . In such challenging situation these workers are coming for job , so we decided we will provide free food to all of them . But it was not simple decision for us in current situation . Selection Luckily , I joined this course at same time and I visualized that with help of design process I can find better way to solve the above challenge . I was able to visualize that with systematic approach of design process I can reach on optimum solution of above problem . And somewhere I know that it is simple and small problem . But I tried to apply the knowledge from the course and it did provide practical knowledge . It helped me also to convince my team member and manager for particular approach . Application A ) What is : First I made list of desired output ( Design criteria ) in this circumstances by meeting with location in charge & colleague & I noted all the points which we want to achieve .  We wanted to provide good food all the workers because we felt that in this challenging situation they are working for company , and we made our approximate fund that we can utilize for this facility and had to take permission from higher authority for sanction of this amount .  Develop temporary infrastructure for cooking the food and sitting arrangement for workers .  We have to arrangement everything with keeping in mind the Covid-19 norms such as social distancing , avoid any gathering during meal and arrangements should be fully hygienic .  Decide the food menu with consideration that large workers present in the plant are migrant workers . For the entire above plan we formed a team including canteen supervisor , worker ’s manager and a maintenance officer . Reflection – Visualization B ) What if moment : As per above mentioned points , team had started brain storming to get out solution for the mentioned problems . As time was very limited , we had to reach on some concrete decision in first meeting itself and if any change was require that would be done during execution time . After lots of discussion we had reached on conclusion . We would arrange sitting arrangement next to canteen in a big club room . The club room would be utilized as dining room on temporarily basis in addition to existing facility . We would arranged chair and table for sitting arrangements . To accommodate large number of people we would increased lunch duration from 2 hour to 4 hours . And we would arrange coupon system outside the canteen premises . So at once we will give only limited coupons so that only limited people can take food . So , social distancing can be followed . And we keep ready few food parcel if it is desired we can distribute it to workers . Food menu was prepared for two days only ; we thought on feedback from different group we will decide the menu for remaining time in coming days . And we also discuss menu item and quantity with canteen supervisor in detail , so the definite budget can be decided . During making these decisions team knew some modification would be done during execution part C ) What Wows and What Work : We started our plan in execution , with help of team member . We completed our desire facility and Canteen was ready to supply the desire quantity of food . And mostly things went in right direction as team thought but few decisions we changed . At first we thought coupon issuing place should be adjacent to canteen but later we felt to fulfill Covid-19 norms it is better to issue food coupon near main gate . So that people will not accumulate in and around canteen surrounding . We also painted circled at different places for queuing purpose so people can stand at proper distancing . We got many suggestions regarding food menu and we tried to accommodate item in menu without compromise on nutrition part of food . And I am happy that things are running smoothly , here in India lock down has been extended and we are providing food to our workers in same manner . Insight and Approach Above examples shows that even we can utilize design thinking method on our daily basis problem . It is our visualization that we can get optimum solution when we utilize designing thinking . Visualizing a problem helps us understand it ourselves and then gain consensus with others on it . It also allows us to determine if we are all seeing it in the same way . When I approach for above problem I visualized in myself that I can achieve target by utilizing the core concept of design thinking . I feel whole course remain success to motivate us to think any problem in new way and take steps in very systematic way . Visualization of solution to any problem gives us confidence and it also motivates us to take action as early as possible . Reflection – Visualization ..

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge I work in India as manager in LPG Plant . On daily basis more than 1 lakh cylinders are refilled in the plant . In India more than 95 % of the population depends upon LPG cylinder as fuel for cooking . It comes under essential item category . During COVID-19 lock down , as per government order except essential item industries and its distribution other business activity has to remain close until further order . And because nearly every Indian depends upon LPG cylinder for cooking purpose we have to run our plant for LPG supply . Nearly 1000 of people are working here including drivers who take cylinders from plant to distributor end . Mostly workers and drivers are migrant labor and mostly they are dependent upon local dhaba(small restaurant ) for their food . But due to lock down they are unable to get food outside . In our plant a small canteen is there for employees and the canteen is able to provide food for nearly 150 people and the canteen infrastructure is not enough for providing food to 1000 people . In such challenging situation these workers are coming for job , so we decided we will provide free food to all of them . But it was not simple decision for us in current situation . Selection Luckily , I joined this course at same time and I visualized that with help of design process I can find better way to solve the above challenge . I was able to visualize that with systematic approach of design process I can reach on optimum solution of above problem . And somewhere I know that it is simple and small problem . But I tried to apply the knowledge from the course and it did provide practical knowledge . It helped me also to convince my team member and manager for particular approach . Application A ) What is : First I made list of desired output ( Design criteria ) in this circumstances by meeting with location in charge & colleague & I noted all the points which we want to achieve .  We wanted to provide good food all the workers because we felt that in this challenging situation they are working for company , and we made our approximate fund that we can utilize for this facility and had to take permission from higher authority for sanction of this amount .  Develop temporary infrastructure for cooking the food and sitting arrangement for workers .  We have to arrangement everything with keeping in mind the Covid-19 norms such as social distancing , avoid any gathering during meal and arrangements should be fully hygienic .  Decide the food menu with consideration that large workers present in the plant are migrant workers . For the entire above plan we formed a team including canteen supervisor , worker ’s manager and a maintenance officer . Reflection – Visualization B ) What if moment : As per above mentioned points , team had started brain storming to get out solution for the mentioned problems . As time was very limited , we had to reach on some concrete decision in first meeting itself and if any change was require that would be done during execution time . After lots of discussion we had reached on conclusion . We would arrange sitting arrangement next to canteen in a big club room . The club room would be utilized as dining room on temporarily basis in addition to existing facility . We would arranged chair and table for sitting arrangements . To accommodate large number of people we would increased lunch duration from 2 hour to 4 hours . And we would arrange coupon system outside the canteen premises . So at once we will give only limited coupons so that only limited people can take food . So , social distancing can be followed . And we keep ready few food parcel if it is desired we can distribute it to workers . Food menu was prepared for two days only ; we thought on feedback from different group we will decide the menu for remaining time in coming days . And we also discuss menu item and quantity with canteen supervisor in detail , so the definite budget can be decided . During making these decisions team knew some modification would be done during execution part C ) What Wows and What Work : We started our plan in execution , with help of team member . We completed our desire facility and Canteen was ready to supply the desire quantity of food . And mostly things went in right direction as team thought but few decisions we changed . At first we thought coupon issuing place should be adjacent to canteen but later we felt to fulfill Covid-19 norms it is better to issue food coupon near main gate . So that people will not accumulate in and around canteen surrounding . We also painted circled at different places for queuing purpose so people can stand at proper distancing . We got many suggestions regarding food menu and we tried to accommodate item in menu without compromise on nutrition part of food . And I am happy that things are running smoothly , here in India lock down has been extended and we are providing food to our workers in same manner . Insight and Approach Above examples shows that even we can utilize design thinking method on our daily basis problem . It is our visualization that we can get optimum solution when we utilize designing thinking . Visualizing a problem helps us understand it ourselves and then gain consensus with others on it . It also allows us to determine if we are all seeing it in the same way . When I approach for above problem I visualized in myself that I can achieve target by utilizing the core concept of design thinking . I feel whole course remain success to motivate us to think any problem in new way and take steps in very systematic way . Visualization of solution to any problem gives us confidence and it also motivates us to take action as early as possible . Reflection – Visualization .. ### Output:

13172

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Alex Brulliea Topic choice : Storytelling ( week 2 ) Challenge Recently , while going through an interview process , I had to submit a code sample of my choosing . I did n’t have any code samples , so I knew I had to create something myself . I had actually just started taking this course , so I decided to look through some of the different approaches to get my creative juices flowing . While I did end up using a couple different approaches here , the most helpful approach ( and the approach that was directly integrated with my code sample / explanation of my code sample ) was storytelling . Selection The reason why I ultimately selected storytelling was due to the ability to give a more - broad picture of my code . I wanted my sample to stand out from others and I knew that I could do this by putting the humans and their experience front and center . I needed to “ create my brand ” and stand out because as Andre Martin mentioned in the Storytelling Tool video , storytelling ’s a fundamental part of every great brand . Application So how exactly did I apply storytelling here ? I started off with a User Story ( something that has been a part of my day to day job ) to get the basics laid out of who I was targeting with my code , covering the who , the what , and the how . User Story : As a Marketing director of AdventureWorks , I want to be able to better understand the purchasing history by geographic location of the AdventureWorks client base . I need this information so that I can more accurately target my clients based on their purchases and expand out of a single brick & mortar shop . I will know this is complete when I can see ( in a single report ):  The breakdown of cities of my customers  The breakdown of order trends ( how many orders were placed for each product ? )  The breakdown of order trends ( what product had the most orders ? )  Product preference by customer ( highest quantity purchased in a single order )  Which customer spent the most ? Then , I built off of that User Story to give a more - full picture . I pitched my idea by telling the story of Adventureworks , a company which has no current analytics on their client - base . I explained why this was needed by focusing on examples of other companies who do have insights ( such as the company I was interviewing with ) . I also focused on the question of without these analytics , how could Adventureworks ever progress and grow their company out of a brick and mortar shop ? I believe that this approach was very effective as it lead to a follow - up interview and excitement to move forward from the interview panel . Insight By applying storytelling for my interview code sample creation , I was able to paint a picture for the interview panel of exactly what my code was trying to accomplish . The fact that this approach helped boost me to the next round of interviews is extremely encouraging and I know that I could benefit from applying storytelling in more aspects of my work life . As mentioned in my challenge section , I used a variety of design thinking tools and approaches in this challenge , and I feel like these approaches should be used more often in tandem to get a more concrete solution . Approach With regard to using a variety of design thinking tools and approaches , I have been think of some alternative approaches I could have taken for this challenge . One of which that I feel would have been just as effective , if not more is visualization . My reason being is that code samples can get very dull and boring for those on the less - technical side . I believe that if I had given some mockups of different charts or graphs , it would have helped me to reverse engineer and make code based off of these visualizations from the beginning and then also give a full picture to the interview panel . This approach , again , is just one of many that I could have chosen to use for this challenge . I am so excited that I was able to apply design thinking in my interview process . I believe this course will help me grow and progress my career and I look forward to using more design thinking concepts in future challenges .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Alex Brulliea Topic choice : Storytelling ( week 2 ) Challenge Recently , while going through an interview process , I had to submit a code sample of my choosing . I did n’t have any code samples , so I knew I had to create something myself . I had actually just started taking this course , so I decided to look through some of the different approaches to get my creative juices flowing . While I did end up using a couple different approaches here , the most helpful approach ( and the approach that was directly integrated with my code sample / explanation of my code sample ) was storytelling . Selection The reason why I ultimately selected storytelling was due to the ability to give a more - broad picture of my code . I wanted my sample to stand out from others and I knew that I could do this by putting the humans and their experience front and center . I needed to “ create my brand ” and stand out because as Andre Martin mentioned in the Storytelling Tool video , storytelling ’s a fundamental part of every great brand . Application So how exactly did I apply storytelling here ? I started off with a User Story ( something that has been a part of my day to day job ) to get the basics laid out of who I was targeting with my code , covering the who , the what , and the how . User Story : As a Marketing director of AdventureWorks , I want to be able to better understand the purchasing history by geographic location of the AdventureWorks client base . I need this information so that I can more accurately target my clients based on their purchases and expand out of a single brick & mortar shop . I will know this is complete when I can see ( in a single report ):  The breakdown of cities of my customers  The breakdown of order trends ( how many orders were placed for each product ? )  The breakdown of order trends ( what product had the most orders ? )  Product preference by customer ( highest quantity purchased in a single order )  Which customer spent the most ? Then , I built off of that User Story to give a more - full picture . I pitched my idea by telling the story of Adventureworks , a company which has no current analytics on their client - base . I explained why this was needed by focusing on examples of other companies who do have insights ( such as the company I was interviewing with ) . I also focused on the question of without these analytics , how could Adventureworks ever progress and grow their company out of a brick and mortar shop ? I believe that this approach was very effective as it lead to a follow - up interview and excitement to move forward from the interview panel . Insight By applying storytelling for my interview code sample creation , I was able to paint a picture for the interview panel of exactly what my code was trying to accomplish . The fact that this approach helped boost me to the next round of interviews is extremely encouraging and I know that I could benefit from applying storytelling in more aspects of my work life . As mentioned in my challenge section , I used a variety of design thinking tools and approaches in this challenge , and I feel like these approaches should be used more often in tandem to get a more concrete solution . Approach With regard to using a variety of design thinking tools and approaches , I have been think of some alternative approaches I could have taken for this challenge . One of which that I feel would have been just as effective , if not more is visualization . My reason being is that code samples can get very dull and boring for those on the less - technical side . I believe that if I had given some mockups of different charts or graphs , it would have helped me to reverse engineer and make code based off of these visualizations from the beginning and then also give a full picture to the interview panel . This approach , again , is just one of many that I could have chosen to use for this challenge . I am so excited that I was able to apply design thinking in my interview process . I believe this course will help me grow and progress my career and I look forward to using more design thinking concepts in future challenges . ### Output:

21538

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping Challenge & Selection Mind mapping is a great tool that I often use at work , as a Graphic designer , when our clients bombard information to us we draw down notes , make sketches , and brainstorm the best way to relay that information to their audience . By writing notes down and writing things that are either synonymous or are related to that word , we can reach conclusions and solutions in a much more efficient manner . As you work in a team , different people think of different words and we begin to put them on together a board and we all look at what we came up with , from then on , we proceed to narrow down options until we have a simplified mind map , which than allows us to begin testing and trying these options . There was this project for a film festival in Switzerland , the client wanted to create a poster to promote the festival , the idea for the poster was simply to mix Switzerland and film making into an illustration . The challenge was to come up with the idea on how to showcase that in such a manner that the audience would understand it as soon as they see it . Application To begin the process of mind mapping , we first began writing down words related to Switzerland and Film making ; “ Snow , Ski , mountains , Chocolate , watches , banks , etc ( Switzerland ) ; Movies , film , cameras , lights , crews , trailers , director , actor , etc(Filmmaking ) . From these words , smaller branches came out , such as ; Mountains : trees , avalanches , rocks , and so on . Insight The mind map propagated many different ideas which allowed us to narrow down what the poster illustration would look like . After trying a few ideas in the preliminary sketch phase , we decided to settle with the piece that was a homage to vintage Swiss ski posters and vintage film cameras . Where we had snowy mountains on the back , a skier with a beret , and a film camera , where the bottom of the poles for the tripod were substituted with film roles , which creates a more dynamic illustration as the substitution creates “ Easter eggs ” that make the piece more interesting to the viewer . Approach Upon reflecting on the compilation of the project , I would have more people involved in the mind mapping process , not only the design team but also other coworkers , friends and family , as some of them would be our audience , they will have a different point of view from a designer . Other people may think less objectively or come up with an answer that is not a goal oriented thought , such as a designer 's thoughts .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping Challenge & Selection Mind mapping is a great tool that I often use at work , as a Graphic designer , when our clients bombard information to us we draw down notes , make sketches , and brainstorm the best way to relay that information to their audience . By writing notes down and writing things that are either synonymous or are related to that word , we can reach conclusions and solutions in a much more efficient manner . As you work in a team , different people think of different words and we begin to put them on together a board and we all look at what we came up with , from then on , we proceed to narrow down options until we have a simplified mind map , which than allows us to begin testing and trying these options . There was this project for a film festival in Switzerland , the client wanted to create a poster to promote the festival , the idea for the poster was simply to mix Switzerland and film making into an illustration . The challenge was to come up with the idea on how to showcase that in such a manner that the audience would understand it as soon as they see it . Application To begin the process of mind mapping , we first began writing down words related to Switzerland and Film making ; “ Snow , Ski , mountains , Chocolate , watches , banks , etc ( Switzerland ) ; Movies , film , cameras , lights , crews , trailers , director , actor , etc(Filmmaking ) . From these words , smaller branches came out , such as ; Mountains : trees , avalanches , rocks , and so on . Insight The mind map propagated many different ideas which allowed us to narrow down what the poster illustration would look like . After trying a few ideas in the preliminary sketch phase , we decided to settle with the piece that was a homage to vintage Swiss ski posters and vintage film cameras . Where we had snowy mountains on the back , a skier with a beret , and a film camera , where the bottom of the poles for the tripod were substituted with film roles , which creates a more dynamic illustration as the substitution creates “ Easter eggs ” that make the piece more interesting to the viewer . Approach Upon reflecting on the compilation of the project , I would have more people involved in the mind mapping process , not only the design team but also other coworkers , friends and family , as some of them would be our audience , they will have a different point of view from a designer . Other people may think less objectively or come up with an answer that is not a goal oriented thought , such as a designer 's thoughts . ### Output:

18416

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization I am working in the technical team . I will be working on gathered old information for finding the data relationship and creation of searching Rest APIs . This application is useful for internal purpose . Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . Based on visualization we are finding the defects to fix our problems . This visualization we are using to gather more number of users . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . For the activity , I will take the suggestions and improvements from the team members . Based on those will create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach We have learned that by practicing this training with our team members , we can analyze data from various viewpoints , reduce missing information and enhance understanding / share opinions quickly depending on how much we utilize visualization tools . In the next project , we will make quick use of the visualization tools to quickly and easily share opinions in the organization through simple graphs and charts , so that we can quickly resolve any issues that arise .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization I am working in the technical team . I will be working on gathered old information for finding the data relationship and creation of searching Rest APIs . This application is useful for internal purpose . Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . Based on visualization we are finding the defects to fix our problems . This visualization we are using to gather more number of users . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . For the activity , I will take the suggestions and improvements from the team members . Based on those will create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach We have learned that by practicing this training with our team members , we can analyze data from various viewpoints , reduce missing information and enhance understanding / share opinions quickly depending on how much we utilize visualization tools . In the next project , we will make quick use of the visualization tools to quickly and easily share opinions in the organization through simple graphs and charts , so that we can quickly resolve any issues that arise . ### Output:

9165

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

INCREASING CUSTOMER PATRONAGE Challenge I work as an assistant marketing manager for a business development firm situated in one of the most reputable tertiary institutions in Ghana . Our mandate is to promote innovative entrepreneurship among the youth . In spite of all efforts aimed at getting them , students from the various colleges within the university barely recognize nor patronize our services . This possess a great challenge to the marketing department and ultimately to the organization as a whole , mainly because the student group forms the major component of our target market . Selection After adopting the design - thinking model as an approach to solving the problem , I lead a team to investigate and suggest sustainable solutions to the problem . We were able to develop a prototype aimed at solving the problem and readied it for a learning launch . The learning launch is a low cost solution that was rolled out to ascertain what works and what needs to be “ re - worked ” . Application The realization we made from establishing the current realities and what a solution should look like lead us to develop several solution concepts . Some of the concepts developed were benched and others channeled into developing a prototype . For the learning launch , we focused on targeting a small student group and adopted a short timeline . We realized from the earlier stages of the process that , students placed great value on the recommendations of their lecturers , and that the curriculum did not factor in entrepreneurship training which made the students not appreciate the need for it . We also noticed that the colleges had mentorship programme that engaged the teaching staff to serve as mentors to the students . We therefore organized an info session for the teaching staff of a particular department with a student population of approximately eight hundred ( 800 ) , and the leadership of the student association within the department . During the info session , we emphasized the need to promote youth entrepreneurship and the need for market research in business ( which forms part of the main activities of my organization ) . We also show them records of the start - ups and business we have been able to scale up , the packages we have installed for students as well as how they may also benefit from it . We again established a login protocol to using our facility that helped us gather information on how the students got to know our facility and what inspired them to requite our services . This approach was to make use of the existing social structures within the department to inspire students to recognize the value we provide and employ our services . Insights By applying the learning launch , we realized an increase in patronage of our services by students from the department in question however , the students would visit our facility for a short lived periods and will refuse to come back after three to four visits . We found out that this was because of the cost structure for our service . Students could barely pay for the cost of recruiting our service even though they were very contempt with what we had to offer . Approach We acknowledge the efficacy of the learning launch as a tool to improve upon the solution the organization ’s challenge . Future learning launches will take into consideration the insight gained from the first learning launch that we organized , including the factors that gave us the desired outcome and those that did not yield the best results . Again , it will include cost structures that better suit the students .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: INCREASING CUSTOMER PATRONAGE Challenge I work as an assistant marketing manager for a business development firm situated in one of the most reputable tertiary institutions in Ghana . Our mandate is to promote innovative entrepreneurship among the youth . In spite of all efforts aimed at getting them , students from the various colleges within the university barely recognize nor patronize our services . This possess a great challenge to the marketing department and ultimately to the organization as a whole , mainly because the student group forms the major component of our target market . Selection After adopting the design - thinking model as an approach to solving the problem , I lead a team to investigate and suggest sustainable solutions to the problem . We were able to develop a prototype aimed at solving the problem and readied it for a learning launch . The learning launch is a low cost solution that was rolled out to ascertain what works and what needs to be “ re - worked ” . Application The realization we made from establishing the current realities and what a solution should look like lead us to develop several solution concepts . Some of the concepts developed were benched and others channeled into developing a prototype . For the learning launch , we focused on targeting a small student group and adopted a short timeline . We realized from the earlier stages of the process that , students placed great value on the recommendations of their lecturers , and that the curriculum did not factor in entrepreneurship training which made the students not appreciate the need for it . We also noticed that the colleges had mentorship programme that engaged the teaching staff to serve as mentors to the students . We therefore organized an info session for the teaching staff of a particular department with a student population of approximately eight hundred ( 800 ) , and the leadership of the student association within the department . During the info session , we emphasized the need to promote youth entrepreneurship and the need for market research in business ( which forms part of the main activities of my organization ) . We also show them records of the start - ups and business we have been able to scale up , the packages we have installed for students as well as how they may also benefit from it . We again established a login protocol to using our facility that helped us gather information on how the students got to know our facility and what inspired them to requite our services . This approach was to make use of the existing social structures within the department to inspire students to recognize the value we provide and employ our services . Insights By applying the learning launch , we realized an increase in patronage of our services by students from the department in question however , the students would visit our facility for a short lived periods and will refuse to come back after three to four visits . We found out that this was because of the cost structure for our service . Students could barely pay for the cost of recruiting our service even though they were very contempt with what we had to offer . Approach We acknowledge the efficacy of the learning launch as a tool to improve upon the solution the organization ’s challenge . Future learning launches will take into consideration the insight gained from the first learning launch that we organized , including the factors that gave us the desired outcome and those that did not yield the best results . Again , it will include cost structures that better suit the students . ### Output:

10170

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Requirement gathering using Visualization Challenge Being a part of the software development team , understanding the requirements from the customer plays a major role in kick starting the project . A lot of brainstorming is involved with both internal and external stakeholders to arrive at the specific set of requirements . And in many cases , through verbal communication and documentation these requirements are not clearly conveyed to the development team . There were occasions in which certain requirements were left out and sometimes misinterpreted . This in turn results in rework and , loss of time and resources . Selection An effective tool to handle this problem is Visualization . Presenting the requirements in a visual and creative way , gave the customers an insight to how his final product would look like and helped the project team to understand how to effectively plan the product development and keep up with the project schedule . Application Whether it was building a tool from scratch or any product enhancement , the key was to make sure all the needs of the customer were met . After meeting with the customers , their inputs collected are put across as flowcharts and use case diagrams . The complete end to end flow is represented and all the data is covered . If the project has different modules it is highlighted using different colors and symbols . This helps in grabbing the customer ’s attention to all key scenarios during the review process . In cases of product enhancement , images of the existing products highlighting the areas where the changes would occur were included along with flowcharts . This analysis of the requirements was then presented to the customers for their approval . The structural representation helped the customers to expand their coverage and reduced the changes in requirements in the later stage of product development . After the customer ’s approval of the requirements , it is then presented to the project team . The team goes through the flowchart covering each module one by one . Using concept mapping & white board technique the modules which are interdependent are identified and grouped . Any scenario which is repetitive is removed . The requirements are prioritized accordingly and project development timeline is planned . Insight While putting across ideas and requirements in a visual format helped in understanding the customer ’s needs in a more effective way , it also gave a better insight to the problem statement . Any misses that occurred and feedbacks that were received were taken as key learnings which helped to improve requirement gathering for other projects . Another value add of using visualization is that it also helps in improving risk identification at earlier stages of project development . Approach Further on , I have decided to use visualization not only in the early stages of requirement gathering but also throughout the course of the project . In both development and testing , visualization can help in traceability as well as efficient management of the project .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Requirement gathering using Visualization Challenge Being a part of the software development team , understanding the requirements from the customer plays a major role in kick starting the project . A lot of brainstorming is involved with both internal and external stakeholders to arrive at the specific set of requirements . And in many cases , through verbal communication and documentation these requirements are not clearly conveyed to the development team . There were occasions in which certain requirements were left out and sometimes misinterpreted . This in turn results in rework and , loss of time and resources . Selection An effective tool to handle this problem is Visualization . Presenting the requirements in a visual and creative way , gave the customers an insight to how his final product would look like and helped the project team to understand how to effectively plan the product development and keep up with the project schedule . Application Whether it was building a tool from scratch or any product enhancement , the key was to make sure all the needs of the customer were met . After meeting with the customers , their inputs collected are put across as flowcharts and use case diagrams . The complete end to end flow is represented and all the data is covered . If the project has different modules it is highlighted using different colors and symbols . This helps in grabbing the customer ’s attention to all key scenarios during the review process . In cases of product enhancement , images of the existing products highlighting the areas where the changes would occur were included along with flowcharts . This analysis of the requirements was then presented to the customers for their approval . The structural representation helped the customers to expand their coverage and reduced the changes in requirements in the later stage of product development . After the customer ’s approval of the requirements , it is then presented to the project team . The team goes through the flowchart covering each module one by one . Using concept mapping & white board technique the modules which are interdependent are identified and grouped . Any scenario which is repetitive is removed . The requirements are prioritized accordingly and project development timeline is planned . Insight While putting across ideas and requirements in a visual format helped in understanding the customer ’s needs in a more effective way , it also gave a better insight to the problem statement . Any misses that occurred and feedbacks that were received were taken as key learnings which helped to improve requirement gathering for other projects . Another value add of using visualization is that it also helps in improving risk identification at earlier stages of project development . Approach Further on , I have decided to use visualization not only in the early stages of requirement gathering but also throughout the course of the project . In both development and testing , visualization can help in traceability as well as efficient management of the project . ### Output:

22073

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Mind Mapping 1 . Challenge My job position requires me to collect data from different operating regions each year for reporting purpose . Different types of data are collected and involve many different departments and up to 100 colleagues . Our challenge often lies in the collection of data within a short timeframe and further processing the data for further validation . This year , my department wants to develop an online database system ( ODS ) to collect data for the convenience of our regional staff . The project scope involves developing an online data system from scratch . We want to try to find solutions as to how we can automate data collection and processing procedure and uncover user preference , needs and habits while also meeting the data validation , analysis and reporting requirements . 2 . Selection To help identify the essential functions and navigating features of the online database system , mind mapping technique was used . Mind mapping is a useful tool which can help facilitate the search for patterns and themes of our stakeholders to shape the fundamentals of our ODS . Through mind mapping , the team could reach common understanding towards a user friendly and operable user interface . 3 . Application : My team worked on producing a mind mapping exercise to help us identify needs for the ODS . Before the exercise , the team already had knowledge on the ODS and was given a brief introduction on the background of the mind mapping exercise . We placed a large blank sheet in the middle of the table . We then wrote ODS as our main topic in the middle of the blanks sheet . Then we drew branches and thought of adjectives that would describe our ODS ( e.g. simple , usable , easy , compatible ) . Next , we started to draw sub - branches and elaborated on the adjectives and brainstormed for features , designs and methods which can help to achieve the identified adjectives . We made use of colours and visuals to help explain the concept better . After the mind mapping exercise , we started to analyse our thoughts by grouping similar concept together . For example , for adjective “ easy ” one of the keywords in the sub - branch was “ links ” and for adjective “ simple ” one of the keywords in the sub - branch was “ menu ” . The two features all point out to the concept of easy navigation . The analysis exercise helped to create a list of main concept , design features and functions in the ODS . The team then used this list to discuss with our IT department and programmer on the requirements . 4 . Insight and Approach By applying mind mapping tools , it helped the team drill in depth on the topic and identify hidden problems and risks that may have been neglected before . Mind mapping allowed the team to visualize the online platform through the use of word , images , numbers , symbols and colour . It helped draw inter - relationship between different sub - branches and while we started to diverge and create branches along a topic . We ended up converging our thought around a certain concept / theme , helping us define and prioritize our goals while moving forward . In the next stage , our team will review the results from the mind mapping exercise and incorporate into the ODS . I found that using graphics and colours during mind mapping particularly useful . As the saying “ a picture is worth a thousand words ” , one is able to observe many details and hidden messages through drawings and adoption of colours . Mind mapping is an exercise that can aid the thinking process as it allows the brain to radiate different thoughts and ideas instead of traditional linear thinking . It can help identify risks and needs in which the results are useful in planning and overall project management . Next time , I will add an empathize stage after this exercise . I would invite relevant stakeholders for a workshop to understand their online navigating patterns through direct observation . Direct observation an a very useful way of understanding the behavior and difficulties faced by users as we could directly watch them toggle with the applications .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Mind Mapping 1 . Challenge My job position requires me to collect data from different operating regions each year for reporting purpose . Different types of data are collected and involve many different departments and up to 100 colleagues . Our challenge often lies in the collection of data within a short timeframe and further processing the data for further validation . This year , my department wants to develop an online database system ( ODS ) to collect data for the convenience of our regional staff . The project scope involves developing an online data system from scratch . We want to try to find solutions as to how we can automate data collection and processing procedure and uncover user preference , needs and habits while also meeting the data validation , analysis and reporting requirements . 2 . Selection To help identify the essential functions and navigating features of the online database system , mind mapping technique was used . Mind mapping is a useful tool which can help facilitate the search for patterns and themes of our stakeholders to shape the fundamentals of our ODS . Through mind mapping , the team could reach common understanding towards a user friendly and operable user interface . 3 . Application : My team worked on producing a mind mapping exercise to help us identify needs for the ODS . Before the exercise , the team already had knowledge on the ODS and was given a brief introduction on the background of the mind mapping exercise . We placed a large blank sheet in the middle of the table . We then wrote ODS as our main topic in the middle of the blanks sheet . Then we drew branches and thought of adjectives that would describe our ODS ( e.g. simple , usable , easy , compatible ) . Next , we started to draw sub - branches and elaborated on the adjectives and brainstormed for features , designs and methods which can help to achieve the identified adjectives . We made use of colours and visuals to help explain the concept better . After the mind mapping exercise , we started to analyse our thoughts by grouping similar concept together . For example , for adjective “ easy ” one of the keywords in the sub - branch was “ links ” and for adjective “ simple ” one of the keywords in the sub - branch was “ menu ” . The two features all point out to the concept of easy navigation . The analysis exercise helped to create a list of main concept , design features and functions in the ODS . The team then used this list to discuss with our IT department and programmer on the requirements . 4 . Insight and Approach By applying mind mapping tools , it helped the team drill in depth on the topic and identify hidden problems and risks that may have been neglected before . Mind mapping allowed the team to visualize the online platform through the use of word , images , numbers , symbols and colour . It helped draw inter - relationship between different sub - branches and while we started to diverge and create branches along a topic . We ended up converging our thought around a certain concept / theme , helping us define and prioritize our goals while moving forward . In the next stage , our team will review the results from the mind mapping exercise and incorporate into the ODS . I found that using graphics and colours during mind mapping particularly useful . As the saying “ a picture is worth a thousand words ” , one is able to observe many details and hidden messages through drawings and adoption of colours . Mind mapping is an exercise that can aid the thinking process as it allows the brain to radiate different thoughts and ideas instead of traditional linear thinking . It can help identify risks and needs in which the results are useful in planning and overall project management . Next time , I will add an empathize stage after this exercise . I would invite relevant stakeholders for a workshop to understand their online navigating patterns through direct observation . Direct observation an a very useful way of understanding the behavior and difficulties faced by users as we could directly watch them toggle with the applications . ### Output:

12249

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge & Selection The tool I used was the tool of Learning Launch , for filing a provisional patent on digital electronics charger , when I was in the last year of my engineering ( Electronics and telecommunication ) , I was working on many project , I think that I have to do something different . As an Entc engineer , I have knowledge about core electronics . Then I find the problem I ’m facing in my daily life . I ’m using many electronics devices , I have to use different chargers for charging the different devices . So , I decided that I will develop a unique charger that will charge each and every electronic device . Application I start the process of development of Digital electronic charger . To develop the Digital Electronic charger , I had to learn how basic charger will work . Then I had to find which of the tool I need to develop my charger . I had to learn about how whole electronic system will work . Then I had to learn about what is current requirement for different electronic devices for charging operations . I had to find the solution for developing charger . I had to find which of the electronic component I had to use . Then I had to make calculation for currents and with the help of different tools had to develop a digital electronic charger . Insight During this process , a little more about this tool was made known and how valuable it is when studying or learning something new , I learned that it is interesting to understand the information with images or some graphic aspect because the information is more easily remembered , I consider that It is important to study or learn because it is a process that never ends and to become better it is of great interest to know how to do it in an effective way . Approach After development of product , I was filed a patent on my product . Then I was pitch my product to different platforms . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge & Selection The tool I used was the tool of Learning Launch , for filing a provisional patent on digital electronics charger , when I was in the last year of my engineering ( Electronics and telecommunication ) , I was working on many project , I think that I have to do something different . As an Entc engineer , I have knowledge about core electronics . Then I find the problem I ’m facing in my daily life . I ’m using many electronics devices , I have to use different chargers for charging the different devices . So , I decided that I will develop a unique charger that will charge each and every electronic device . Application I start the process of development of Digital electronic charger . To develop the Digital Electronic charger , I had to learn how basic charger will work . Then I had to find which of the tool I need to develop my charger . I had to learn about how whole electronic system will work . Then I had to learn about what is current requirement for different electronic devices for charging operations . I had to find the solution for developing charger . I had to find which of the electronic component I had to use . Then I had to make calculation for currents and with the help of different tools had to develop a digital electronic charger . Insight During this process , a little more about this tool was made known and how valuable it is when studying or learning something new , I learned that it is interesting to understand the information with images or some graphic aspect because the information is more easily remembered , I consider that It is important to study or learn because it is a process that never ends and to become better it is of great interest to know how to do it in an effective way . Approach After development of product , I was filed a patent on my product . Then I was pitch my product to different platforms . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . ### Output:

11009

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

VISUALIZATION TOOL Challenge & Selection I chose this tool of visualization because it gives us an insight of representing any idea , we have in our minds into images we can all see . It aims at arriving in an agreed understanding of solutions we might encounter among stakeholders in an organization by solving various challenges . Moreover , it deals with extrapolating ideas for future possibilities by activating our brains to think critically in an imaginative way . Presenting our thoughts in an image form assists our customers to understand us better . This approach is relevant with our customers who shop for our products and services . This tool is relevant in technological innovations in modernizing our plans for improving our objectives to intended buyers . I used straw man visualization technique to assist various stakeholders to understand each other in a process of identifying different elements , concepts and limits . It makes them to know crucial paths and opportunities for improvement and of understanding my driving point in an elaborate way . Application I commenced the journey of presenting the ideas by using the straw man graphic problem- solving approach . This is done by drawing up any available material for stakeholders or customers to understand the environment well . The material presented should be in use in areas like training or marketing patterns . If my plan lacks essential materials , I opt for interviews . At the same time , my ideas will be presented on chats or drawing boards for stakeholders to be on the same track with me . The key points selected ought to be clear and has creator significant on them in my initiative . I will then weigh the process to be relevant to the context like that of “ The Connected Company ” to enable a connection between my enterprise with the target customers . Moreover , it has several laid down discussed concepts on how my organization can link in an admirable procedure with my customers in delivery of goods or services . The presentation should be designed with the template to portray partners like Value Chain Providers on the left side of it . The right has got Oversight Organizations that will aid us to identify their hindrances on how they operate to assist us to improve our side . The idea of using straw man graphic is easy as it uses simple shapes that can be seen or obtained easily using the internet . To accommodate all the stakeholders , creation of various types of high - quality visual level views is necessary for proper understanding . To achieve my objectives , the experimental activity should take into consideration of dividing stakeholders into respective groups , representing their area of concern . The formed group should be of reasonable size like 5 - 7 . I would then require each group to provide the feedback on the poster - size copy which I created before availing to them . The commends written on them should be within the following three specific questions : 1 ) What important elements not included in the graphic ? 2 ) What would you like to change to reflect your problem space ? 3 ) What crucial perspective you might be having about the graphic to make it more accurate while reflecting your problem space ? The time given to them is approximately 25 minutes to enable discussion and to synthesize the questions before responding . Then I have each group to present their answers which I compare with other groups while looking for similarities . Any additional information is recorded on the separate booklet or copy of graphic . Finally , I modernize each groups insight into one common concept that is relevant for problem solving . Creation of revised graphic idea that includes their feedback is necessary to understand customer experience necessary for improving the marketing of products and services . Insight & Approach Visualization activity has been beneficial and educative on my side having interacted with various groups . The use of revised graphic that provides the feedback enhances proper understanding towards problem solving . The most important part is the use of insight with sharing of learning experiences while solving problems in their own space . The straw man allows them to gain collaborative conversation that makes stakeholders to discover and identify what they do not know . Moreover , it provides a clue of where appropriate information should be obtained , having values for different variables . I realized that the shared awareness is the most important part in any organization among the stakeholders in realizing the customers ’ needs in an innovative world . Next time , I would cherish to use design thinking processes which includes visualizing our ideas by sketching and diagramming to capture our thinking . It will assist us to align our ideas together , solve unseen problems and have a better growth in future .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: VISUALIZATION TOOL Challenge & Selection I chose this tool of visualization because it gives us an insight of representing any idea , we have in our minds into images we can all see . It aims at arriving in an agreed understanding of solutions we might encounter among stakeholders in an organization by solving various challenges . Moreover , it deals with extrapolating ideas for future possibilities by activating our brains to think critically in an imaginative way . Presenting our thoughts in an image form assists our customers to understand us better . This approach is relevant with our customers who shop for our products and services . This tool is relevant in technological innovations in modernizing our plans for improving our objectives to intended buyers . I used straw man visualization technique to assist various stakeholders to understand each other in a process of identifying different elements , concepts and limits . It makes them to know crucial paths and opportunities for improvement and of understanding my driving point in an elaborate way . Application I commenced the journey of presenting the ideas by using the straw man graphic problem- solving approach . This is done by drawing up any available material for stakeholders or customers to understand the environment well . The material presented should be in use in areas like training or marketing patterns . If my plan lacks essential materials , I opt for interviews . At the same time , my ideas will be presented on chats or drawing boards for stakeholders to be on the same track with me . The key points selected ought to be clear and has creator significant on them in my initiative . I will then weigh the process to be relevant to the context like that of “ The Connected Company ” to enable a connection between my enterprise with the target customers . Moreover , it has several laid down discussed concepts on how my organization can link in an admirable procedure with my customers in delivery of goods or services . The presentation should be designed with the template to portray partners like Value Chain Providers on the left side of it . The right has got Oversight Organizations that will aid us to identify their hindrances on how they operate to assist us to improve our side . The idea of using straw man graphic is easy as it uses simple shapes that can be seen or obtained easily using the internet . To accommodate all the stakeholders , creation of various types of high - quality visual level views is necessary for proper understanding . To achieve my objectives , the experimental activity should take into consideration of dividing stakeholders into respective groups , representing their area of concern . The formed group should be of reasonable size like 5 - 7 . I would then require each group to provide the feedback on the poster - size copy which I created before availing to them . The commends written on them should be within the following three specific questions : 1 ) What important elements not included in the graphic ? 2 ) What would you like to change to reflect your problem space ? 3 ) What crucial perspective you might be having about the graphic to make it more accurate while reflecting your problem space ? The time given to them is approximately 25 minutes to enable discussion and to synthesize the questions before responding . Then I have each group to present their answers which I compare with other groups while looking for similarities . Any additional information is recorded on the separate booklet or copy of graphic . Finally , I modernize each groups insight into one common concept that is relevant for problem solving . Creation of revised graphic idea that includes their feedback is necessary to understand customer experience necessary for improving the marketing of products and services . Insight & Approach Visualization activity has been beneficial and educative on my side having interacted with various groups . The use of revised graphic that provides the feedback enhances proper understanding towards problem solving . The most important part is the use of insight with sharing of learning experiences while solving problems in their own space . The straw man allows them to gain collaborative conversation that makes stakeholders to discover and identify what they do not know . Moreover , it provides a clue of where appropriate information should be obtained , having values for different variables . I realized that the shared awareness is the most important part in any organization among the stakeholders in realizing the customers ’ needs in an innovative world . Next time , I would cherish to use design thinking processes which includes visualizing our ideas by sketching and diagramming to capture our thinking . It will assist us to align our ideas together , solve unseen problems and have a better growth in future . ### Output:

18076

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Student Name : Rania Mohammed Tool : Story Telling Challenge Description : As the leader of a coordination team of 5 persons which has been recently demotivated and demoralised by dramatic staff reductions in the office which affected several of their colleagues / friends . I needed to find a way to address managing change with my team members . Several team members were re - evaluating in a very negative way whether they too could be affected at any time by change . The attitude of some team members became that of putting in only the minimum effort for tasks which required excellence and a general lethargic attitude which did not demonstrate focus and greatly affected productivity . I recognised an urgent need to re - inspire the team to not only secure their commitment to a range of upcoming joint actions which would require high energy and beyond the call of duty time commitments , but also to reinforce to the team that managing change in their professional and personal lives are important for success as development professionals and as human beings . I needed a powerful tool that would put the human nature of my team front and centre . This video helped me to present my story well : https://www.youtube.com/watch?v=Nj-hdQMa3uA I choose Story Telling as the tool to explain to the team that change and transformation are constants in life which we should be open to exploring and adjusting to over time . I decided to make an emotional investment in my team and shared the story of my own family overcoming challenges and innovating to overcome poverty as an example of why their contribution to development work is important and the impact it can potentially have on those who need it most . Selection : I selected the tool of storytelling as a tool to ignite passion , unite the team around common goals and connect emotionally with my team by assuring them that our values were not different in the changing situation , our perspectives may just have been influenced by their experience with constant stability in their case and frequent adjustments / instabilities in my own life experiences . I choose this tool to explain that I had also found some of the changes demoralising , however , the realities of the organizations financial constraints necessitated them . I assured the team that as a team leader , I was not disconnected from the events which affected them , however , since I had encourtered change and the need to transform very often in my own life , to keep focussed to succeed , my lens on seeing the change needed to be slightly different . I used the tool since it allowed me to use reflection on how what seems like a negative set of events can sometime provide opportunities for replenishing the organization with new skill sets needed as country and organization priorities change . I reassured the team that each of their experiences , skills and knowledge were indispensable to the success and impact of our joint work . Application : I applied the tool by using my reflection as an emotional connector . Used the story telling approach to show how everyone ’s inputs and how coordinated interventions such as scholarships for advanced study from one development agency helped my older sister and I to obtain multiple masters degrees , business grants to poor families from another agency and mentors from the private sector paved the way for several of my family members to establish what are now thriving indigenous / creative businesses . To explain how unplanned Change can be , I have shared how the unexpected / unplanned event such as the death of a mother did not derail the lives of 7 children she left behind , because their father focused simultaneously on investing in education , business , connected them to successful mentors and in essence had a multi - dimensional approach to building resilient lives for his children . In the same way , I have explained the planned changes in the office were needed , the commitment required from each UN staff member to give of his / her best every day to make an impact for those most vulnerable should always come first . I used explanation of multiple challenges in my personal story to explain the complex dimensions of our work as a team and why every hand on deck was necessary for the new ways we would work in . I used the example of business innovation using indigenous materials as a case for how to innovate for the complex times ahead for our unit , even on a limited budget . I used the story telling to show how with out of the box thinking and willingness to face change and have an impact , it is possible to find solutions to difficult development challenges . In building suspense about the challenges of my family experience , I told the stories of dramatic exam fees due and my father receiving his salary on the same date as the due date and avoiding the calamity of not being able to make payment on time . I spark innovation for our team processes I also reflected on my sister using my grandmother ’s recipe to start a successful milk shake business . Insight Description : By challenging myself to tell a story which connected me to the team , allowed me to first connect with my own emotions about change , to reflect on my perspectives on my own experiences and how with strategy and with being open to new opportunities created sometimes by negative events , one can change the course of a business , an institution / organization and of lives . In telling my story , several team members opened - up about their own stories and how it affected their inability to adjust quickly to change . From those personal stories , I was able to identify creative new skills which could be harnessed for team innovation in the office and I gained a better understanding of why my colleagues responded they way they did to what some thought was a disaster . Sharing of perspectives allowed us to all explore our roles in the team going forward and to identify the new skills , partnerships and training needed to adjust and to excel in a changing environment . It strengthened the team work tremendously . Approach : I would use the same tool of storytelling because it is compelling and it allowed me to get the team to pay attention . I think my colleagues were looking to be inspired and the story engaged them . I gave the team some data , I located the most powerful part of my story which was managing and surviving and thriving through unplanned changes time and time again . I shared strategies for addressing complexity by sharing a related story that gave my approach life and made the need for pulling together in difficult times understandable .

EMAIL: ID_NUM: NAME_STUDENT: Rania Mohammed PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Student Name : Rania Mohammed Tool : Story Telling Challenge Description : As the leader of a coordination team of 5 persons which has been recently demotivated and demoralised by dramatic staff reductions in the office which affected several of their colleagues / friends . I needed to find a way to address managing change with my team members . Several team members were re - evaluating in a very negative way whether they too could be affected at any time by change . The attitude of some team members became that of putting in only the minimum effort for tasks which required excellence and a general lethargic attitude which did not demonstrate focus and greatly affected productivity . I recognised an urgent need to re - inspire the team to not only secure their commitment to a range of upcoming joint actions which would require high energy and beyond the call of duty time commitments , but also to reinforce to the team that managing change in their professional and personal lives are important for success as development professionals and as human beings . I needed a powerful tool that would put the human nature of my team front and centre . This video helped me to present my story well : https://www.youtube.com/watch?v=Nj-hdQMa3uA I choose Story Telling as the tool to explain to the team that change and transformation are constants in life which we should be open to exploring and adjusting to over time . I decided to make an emotional investment in my team and shared the story of my own family overcoming challenges and innovating to overcome poverty as an example of why their contribution to development work is important and the impact it can potentially have on those who need it most . Selection : I selected the tool of storytelling as a tool to ignite passion , unite the team around common goals and connect emotionally with my team by assuring them that our values were not different in the changing situation , our perspectives may just have been influenced by their experience with constant stability in their case and frequent adjustments / instabilities in my own life experiences . I choose this tool to explain that I had also found some of the changes demoralising , however , the realities of the organizations financial constraints necessitated them . I assured the team that as a team leader , I was not disconnected from the events which affected them , however , since I had encourtered change and the need to transform very often in my own life , to keep focussed to succeed , my lens on seeing the change needed to be slightly different . I used the tool since it allowed me to use reflection on how what seems like a negative set of events can sometime provide opportunities for replenishing the organization with new skill sets needed as country and organization priorities change . I reassured the team that each of their experiences , skills and knowledge were indispensable to the success and impact of our joint work . Application : I applied the tool by using my reflection as an emotional connector . Used the story telling approach to show how everyone ’s inputs and how coordinated interventions such as scholarships for advanced study from one development agency helped my older sister and I to obtain multiple masters degrees , business grants to poor families from another agency and mentors from the private sector paved the way for several of my family members to establish what are now thriving indigenous / creative businesses . To explain how unplanned Change can be , I have shared how the unexpected / unplanned event such as the death of a mother did not derail the lives of 7 children she left behind , because their father focused simultaneously on investing in education , business , connected them to successful mentors and in essence had a multi - dimensional approach to building resilient lives for his children . In the same way , I have explained the planned changes in the office were needed , the commitment required from each UN staff member to give of his / her best every day to make an impact for those most vulnerable should always come first . I used explanation of multiple challenges in my personal story to explain the complex dimensions of our work as a team and why every hand on deck was necessary for the new ways we would work in . I used the example of business innovation using indigenous materials as a case for how to innovate for the complex times ahead for our unit , even on a limited budget . I used the story telling to show how with out of the box thinking and willingness to face change and have an impact , it is possible to find solutions to difficult development challenges . In building suspense about the challenges of my family experience , I told the stories of dramatic exam fees due and my father receiving his salary on the same date as the due date and avoiding the calamity of not being able to make payment on time . I spark innovation for our team processes I also reflected on my sister using my grandmother ’s recipe to start a successful milk shake business . Insight Description : By challenging myself to tell a story which connected me to the team , allowed me to first connect with my own emotions about change , to reflect on my perspectives on my own experiences and how with strategy and with being open to new opportunities created sometimes by negative events , one can change the course of a business , an institution / organization and of lives . In telling my story , several team members opened - up about their own stories and how it affected their inability to adjust quickly to change . From those personal stories , I was able to identify creative new skills which could be harnessed for team innovation in the office and I gained a better understanding of why my colleagues responded they way they did to what some thought was a disaster . Sharing of perspectives allowed us to all explore our roles in the team going forward and to identify the new skills , partnerships and training needed to adjust and to excel in a changing environment . It strengthened the team work tremendously . Approach : I would use the same tool of storytelling because it is compelling and it allowed me to get the team to pay attention . I think my colleagues were looking to be inspired and the story engaged them . I gave the team some data , I located the most powerful part of my story which was managing and surviving and thriving through unplanned changes time and time again . I shared strategies for addressing complexity by sharing a related story that gave my approach life and made the need for pulling together in difficult times understandable . ### Output:

6393

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

VISUALIZATION CHALLENGE I work in an institution of higher learning where there are fellows of all caliber from all over Africa . In addition , we also have guests who visit the Centre during meetings and workshops . In the establishment , we do have an annex ( an extra office space ) which is sometimes used by a section of the staff or people visiting the Centre who wish to have a separate meeting or function . We also have guest rooms where we host our fellows and other guests who wish to spend time at the Centre while they undertake their research and other academic work . My challenge is to ensure that we get more value out of the extra office space as well as the guest rooms that are available . These can be used to help the Centre earn the much needed extra income . I would like the stakeholders to understand and appreciate the bigger picture of what we are trying to achieve with these new thoughts . The stakeholders in this case would be the following : the visiting fellows , my colleagues from the various department and management . SELECTION Visualization or Visual Thinking tool has been selected to help the stakeholders interact with possible ideas that they have not thought about during their stay at the Centre . Being an institution of higher learning , we are all used to writing and documenting of our thoughts and ideas mainly using words . The visualization tool will be very effective in presenting this now idea because it is different from what the academics are used to . This will activate their part of the brain that they are not used to using to allow them to think very creatively as they follow the broad concepts that are presented to them . Angela Meyer a designer of Design Thinking explains that visualization helps one to “ think about possibilities that we have n’t yet seen ” . This is very important for the academics ( my stakeholders ) who may not necessarily view themselves as artistic without knowing that its not necessarily about drawing , it is about thinking ( which is what they are used to ) but thinking in a different way i.e a visual way . APPLICATION I called for an in - house half day workshop for all the stakeholders . I then segmented the stakeholders into 3 main groups i.e. the clients ( visiting fellows ) , the staff ( employees of the Centre ) & Management ( The decision makers at the Centre . ) . On a white board , I drew 3 rectangular shapes representing the stakeholders on one side ( the left side ) and 2 rectangular shapes on the other side ( the right side ) representing the 2 buildings ( annex and guest rooms ) that we wish to create more value out of . I then explained the relationship between the 3 circles and the 2 circles bringing out the possible value that would be derived by the stakeholders from the changes we wish to make to the two buildings as follows : I will then give each I then gave each group a flipchart and requested them to draw what came into their minds as I explained the concepts around the proposed changes for the annex and the guest rooms and the potential value that will emanate from these changes . I found it easier to group them into segments where they have a common understanding of their relationship with the Centre . This way it was easier to get a pattern of how each group was thinking about this idea . INSIGHT What I have learnt from the visualization design tool is the art of inclusivity in design thinking . Having all stakeholders at the decision making table and seeing how the various ideas from the various segments merge to meet at a common point ( new ideas that are representative of the 3 segments ) . This way , as the ideas are implemented all the stakeholders will be onboard knowing that they were part of this process from the onset . APPROACH This tool has also taught me how to be a corporate entrepreneur and how to think creatively at the place of work . Ordinarily , I would have used the traditional brainstorming method which would not necessarily bring out the ideas that each of the stakeholder segments had . Visualization or Visual Thinking tool is the best tool in this scenario because of the ability to interact with that part of the brain that only thinks in words and figures ( given that these are intellectuals / academics ) and begin visualizing the possibility of having options of using the 2 buildings ( annex and guest rooms ) to create greater value for all the 3 stakeholders . Fellows ( representing users ) Staff ( representing implementers ) Management ( Representing Decision Makers ) Annex Guest rooms New ideas that are representative of the 3 stakeholders

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: VISUALIZATION CHALLENGE I work in an institution of higher learning where there are fellows of all caliber from all over Africa . In addition , we also have guests who visit the Centre during meetings and workshops . In the establishment , we do have an annex ( an extra office space ) which is sometimes used by a section of the staff or people visiting the Centre who wish to have a separate meeting or function . We also have guest rooms where we host our fellows and other guests who wish to spend time at the Centre while they undertake their research and other academic work . My challenge is to ensure that we get more value out of the extra office space as well as the guest rooms that are available . These can be used to help the Centre earn the much needed extra income . I would like the stakeholders to understand and appreciate the bigger picture of what we are trying to achieve with these new thoughts . The stakeholders in this case would be the following : the visiting fellows , my colleagues from the various department and management . SELECTION Visualization or Visual Thinking tool has been selected to help the stakeholders interact with possible ideas that they have not thought about during their stay at the Centre . Being an institution of higher learning , we are all used to writing and documenting of our thoughts and ideas mainly using words . The visualization tool will be very effective in presenting this now idea because it is different from what the academics are used to . This will activate their part of the brain that they are not used to using to allow them to think very creatively as they follow the broad concepts that are presented to them . Angela Meyer a designer of Design Thinking explains that visualization helps one to “ think about possibilities that we have n’t yet seen ” . This is very important for the academics ( my stakeholders ) who may not necessarily view themselves as artistic without knowing that its not necessarily about drawing , it is about thinking ( which is what they are used to ) but thinking in a different way i.e a visual way . APPLICATION I called for an in - house half day workshop for all the stakeholders . I then segmented the stakeholders into 3 main groups i.e. the clients ( visiting fellows ) , the staff ( employees of the Centre ) & Management ( The decision makers at the Centre . ) . On a white board , I drew 3 rectangular shapes representing the stakeholders on one side ( the left side ) and 2 rectangular shapes on the other side ( the right side ) representing the 2 buildings ( annex and guest rooms ) that we wish to create more value out of . I then explained the relationship between the 3 circles and the 2 circles bringing out the possible value that would be derived by the stakeholders from the changes we wish to make to the two buildings as follows : I will then give each I then gave each group a flipchart and requested them to draw what came into their minds as I explained the concepts around the proposed changes for the annex and the guest rooms and the potential value that will emanate from these changes . I found it easier to group them into segments where they have a common understanding of their relationship with the Centre . This way it was easier to get a pattern of how each group was thinking about this idea . INSIGHT What I have learnt from the visualization design tool is the art of inclusivity in design thinking . Having all stakeholders at the decision making table and seeing how the various ideas from the various segments merge to meet at a common point ( new ideas that are representative of the 3 segments ) . This way , as the ideas are implemented all the stakeholders will be onboard knowing that they were part of this process from the onset . APPROACH This tool has also taught me how to be a corporate entrepreneur and how to think creatively at the place of work . Ordinarily , I would have used the traditional brainstorming method which would not necessarily bring out the ideas that each of the stakeholder segments had . Visualization or Visual Thinking tool is the best tool in this scenario because of the ability to interact with that part of the brain that only thinks in words and figures ( given that these are intellectuals / academics ) and begin visualizing the possibility of having options of using the 2 buildings ( annex and guest rooms ) to create greater value for all the 3 stakeholders . Fellows ( representing users ) Staff ( representing implementers ) Management ( Representing Decision Makers ) Annex Guest rooms New ideas that are representative of the 3 stakeholders ### Output:

21888

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge On a January afternoon , I was vacationing with my girlfriend on the coast of Buenos Aires , Argentina . Walking through a shopping center , we spotted a line of customers waiting anxiously for something we did not know . We felt a great curiosity and decided to approach . By virtue of the very characteristic aroma , we recognized instantly what it was : chipá , a product made up of cheese and a special flour that comes from Paraguay , although very frequently consumed in Argentina . We perform the row as all customers , expectant to the taste of that product . When tasting it , we concluded almost in unison that the product was very tasty and on that occasion we noticed in the absence of a quality product in the locality in which we lived . We detected a very special opportunity to create a quality product and present it to various segments of the market with sufficient economic resources , based on the fact that chipa was a product whose consumption was associated with low - income people . We had an arduous challenge ahead . Selection After having deepened in the present reality , through multiple ways such as direct observation and dialogue with many people , some of them unknown to us , we decided to make a mental map : it is a diagram used to represent words , ideas , tasks and drawings other concepts linked and arranged around a keyword or a central idea . Around the word chipá ​we made interesting associations with all kinds of concepts . This tool is essential to discover patterns or recurrences and express them in a visual way that allows a more global image . As a result of the application of the mental maps we obtained some basic design criteria ( the information about the selected tool was extracted from week three , specifically from the video called ​Mind mapping tool)​. Application First we arranged all the material that we had gathered about the present state . We place the word Chipá in the center of a page . Second , we organize the varied information into categories . Consequently , we write these categories or classes of information around the central word , for example , the origin and the localities that register a greater consumption and popularity , the types of businesses that commercialize this product , the products that compete with chipá , the contexts The ideals for consumption , the way they are consumed , among others . The data collected . We also make connections between the data of the different categories . We believe that we apply the tool efficiently . However , it does not include drawings or images , only words . Insight In consequence of the realization of the mental map , we arrive at interesting insights about some customer needs , some attributes that must be present in the product . In principle , it is a product consumed preferably in groups or couples in a variety of contexts , such as social gatherings , study meetings . It is consumed with mate and on other occasions with beer . We discovered that many people thought of this product on cloudy or rainy days , particularly fresh . Although some people considered it a product consumed by people with low resources , many people have a positive evaluation of it but do not consume it frequently due to the poor quality of the chipá elaborated by traditional bakeries . In addition , some people wanted to receive this freshly made product in their respective homes without leaving these . On the other hand , the product needs to be manufactured with a special type of starch because it gives it a characteristic flavor . Through the application of the mental map , we obtained a comprehensive vision on numerous aspects related to the product , a visual summary of easy and quick reading . Approach Honestly , the application of this visual tool was very useful for me . Next time I should implement different colors for the map categories in order to find information , drawings or illustrations more easily instead of using words exclusively to be more descriptive . In short , I could have used a larger surface to capture the ideas that would allow a less limited and more graphic description . I could use a customer journey map to represent the steps that a client goes through in their relationship with the business or company and know the subjective experiences at each point of contact . This information about the client 's experience in other businesses would be a key factor in designing a memorable customer experience and constituting a factor of competitive advantage .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge On a January afternoon , I was vacationing with my girlfriend on the coast of Buenos Aires , Argentina . Walking through a shopping center , we spotted a line of customers waiting anxiously for something we did not know . We felt a great curiosity and decided to approach . By virtue of the very characteristic aroma , we recognized instantly what it was : chipá , a product made up of cheese and a special flour that comes from Paraguay , although very frequently consumed in Argentina . We perform the row as all customers , expectant to the taste of that product . When tasting it , we concluded almost in unison that the product was very tasty and on that occasion we noticed in the absence of a quality product in the locality in which we lived . We detected a very special opportunity to create a quality product and present it to various segments of the market with sufficient economic resources , based on the fact that chipa was a product whose consumption was associated with low - income people . We had an arduous challenge ahead . Selection After having deepened in the present reality , through multiple ways such as direct observation and dialogue with many people , some of them unknown to us , we decided to make a mental map : it is a diagram used to represent words , ideas , tasks and drawings other concepts linked and arranged around a keyword or a central idea . Around the word chipá ​we made interesting associations with all kinds of concepts . This tool is essential to discover patterns or recurrences and express them in a visual way that allows a more global image . As a result of the application of the mental maps we obtained some basic design criteria ( the information about the selected tool was extracted from week three , specifically from the video called ​Mind mapping tool)​. Application First we arranged all the material that we had gathered about the present state . We place the word Chipá in the center of a page . Second , we organize the varied information into categories . Consequently , we write these categories or classes of information around the central word , for example , the origin and the localities that register a greater consumption and popularity , the types of businesses that commercialize this product , the products that compete with chipá , the contexts The ideals for consumption , the way they are consumed , among others . The data collected . We also make connections between the data of the different categories . We believe that we apply the tool efficiently . However , it does not include drawings or images , only words . Insight In consequence of the realization of the mental map , we arrive at interesting insights about some customer needs , some attributes that must be present in the product . In principle , it is a product consumed preferably in groups or couples in a variety of contexts , such as social gatherings , study meetings . It is consumed with mate and on other occasions with beer . We discovered that many people thought of this product on cloudy or rainy days , particularly fresh . Although some people considered it a product consumed by people with low resources , many people have a positive evaluation of it but do not consume it frequently due to the poor quality of the chipá elaborated by traditional bakeries . In addition , some people wanted to receive this freshly made product in their respective homes without leaving these . On the other hand , the product needs to be manufactured with a special type of starch because it gives it a characteristic flavor . Through the application of the mental map , we obtained a comprehensive vision on numerous aspects related to the product , a visual summary of easy and quick reading . Approach Honestly , the application of this visual tool was very useful for me . Next time I should implement different colors for the map categories in order to find information , drawings or illustrations more easily instead of using words exclusively to be more descriptive . In short , I could have used a larger surface to capture the ideas that would allow a less limited and more graphic description . I could use a customer journey map to represent the steps that a client goes through in their relationship with the business or company and know the subjective experiences at each point of contact . This information about the client 's experience in other businesses would be a key factor in designing a memorable customer experience and constituting a factor of competitive advantage . ### Output:

12350

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Page | 1 Reflection – Visualization for Digital Transformation CHALLENGE The situation involved digital transformation of the business processes of a global manufacturing client , to adapt to new trends in the industry and market . A specific use case was that the client wanted consumers to have a seamless purchase journey and a good product experience during use . However , most stakeholders had diverging views on the as - is business processes and customer journeys . SELECTION I selected Visualization as my tool of choice in order to get everyone on the same page . As explained in Module 1 of this course , visualization is a way to depict information in a pictorial form with minimum words , by using pictures , graphs , images or photos to describe data . The client had multiple complex sales processes and no specific means to provide or track customer satisfaction when consumers were actually using the product . Many client stakeholders had a deep but narrow view of only the specific business processes which they regularly worked on , with little or no understanding of the consumers ’ perspectives . I hoped Visualization would bring to the situation at hand a shared understanding of the complex business processes of the client , to identify gaps and pain points as a stepping - stone towards building better customer - focused solutions . APPLICATION I used two Journey Map templates with swim - lanes – one for the sales process and the other for the user experience process – as a starting point to align diverse views . We did 2 focused group exercises with whiteboarding and post - it notes where the client ’s employees from different intersecting verticals ( sales , finance , engineering , customer service , service partner managers , etc . ) convened , built up on the templates , fleshed out details and produced a number of in - depth customer journeys for Sales and User Experience . I worked with them to find points of commonality in order to converge on a few common scenarios , then helped them identify gaps . Together , we identified 2 distinct major use - cases for User Experience and broadly 3 scenarios for Sales , which could be digitized for increasing Page | 2 consumer satisfaction . I then created digital maps of these results that could be used easily as the single source of reference . All our inputs helped to structure the business processes more clearly and identify top use - cases for concern . Visualization helped understand the what - is or as - is processes from the point of view of the consumer . Stakeholders could figure out the pain points much more easily from the perspective of the end - user . INSIGHT We all soon realized that since the client is a global organization , there were small but critical challenges and points of difference at the country level ( for example , markets and user preferences in European cities vs those in Asia or the Americas ) . The processes as well as associated local government regulations were distinct for some geographies of operation and would therefore need customized solutions . This reinforced the tenet that design thinking requires diversity of experience , broad range of cultural & professional backgrounds and the willingness to keep an open mind . APPROACH Next time , perhaps instead of starting from scratch , I would try to collect existing data points / process maps and see if Mind Mapping could be used to derive more insights faster .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Page | 1 Reflection – Visualization for Digital Transformation CHALLENGE The situation involved digital transformation of the business processes of a global manufacturing client , to adapt to new trends in the industry and market . A specific use case was that the client wanted consumers to have a seamless purchase journey and a good product experience during use . However , most stakeholders had diverging views on the as - is business processes and customer journeys . SELECTION I selected Visualization as my tool of choice in order to get everyone on the same page . As explained in Module 1 of this course , visualization is a way to depict information in a pictorial form with minimum words , by using pictures , graphs , images or photos to describe data . The client had multiple complex sales processes and no specific means to provide or track customer satisfaction when consumers were actually using the product . Many client stakeholders had a deep but narrow view of only the specific business processes which they regularly worked on , with little or no understanding of the consumers ’ perspectives . I hoped Visualization would bring to the situation at hand a shared understanding of the complex business processes of the client , to identify gaps and pain points as a stepping - stone towards building better customer - focused solutions . APPLICATION I used two Journey Map templates with swim - lanes – one for the sales process and the other for the user experience process – as a starting point to align diverse views . We did 2 focused group exercises with whiteboarding and post - it notes where the client ’s employees from different intersecting verticals ( sales , finance , engineering , customer service , service partner managers , etc . ) convened , built up on the templates , fleshed out details and produced a number of in - depth customer journeys for Sales and User Experience . I worked with them to find points of commonality in order to converge on a few common scenarios , then helped them identify gaps . Together , we identified 2 distinct major use - cases for User Experience and broadly 3 scenarios for Sales , which could be digitized for increasing Page | 2 consumer satisfaction . I then created digital maps of these results that could be used easily as the single source of reference . All our inputs helped to structure the business processes more clearly and identify top use - cases for concern . Visualization helped understand the what - is or as - is processes from the point of view of the consumer . Stakeholders could figure out the pain points much more easily from the perspective of the end - user . INSIGHT We all soon realized that since the client is a global organization , there were small but critical challenges and points of difference at the country level ( for example , markets and user preferences in European cities vs those in Asia or the Americas ) . The processes as well as associated local government regulations were distinct for some geographies of operation and would therefore need customized solutions . This reinforced the tenet that design thinking requires diversity of experience , broad range of cultural & professional backgrounds and the willingness to keep an open mind . APPROACH Next time , perhaps instead of starting from scratch , I would try to collect existing data points / process maps and see if Mind Mapping could be used to derive more insights faster . ### Output:

14787

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

A project - based investment process in a business idea is the basis for the application of the learned visualization tool . I have been approached by the founders of a startup with their idea of coming up with a strategic partnership and a consequential investment from my company . My idea is to use the visualization tool to get an overview of the timeline and to ensure , that no relevant due date is missed . I installed a graphic design that is representing the timeline with all relevant dates . We used colorful post - its to indicate where the individual processes are at each time , so every team member of the investment process is able to overview the whole process . We applied the tool by advising every team member to show all team members where their individual process is at the moment , with the consequence that we were able to gather every relevant information on this particular timeline - wall with post - its . The insight of using this tool was the satisfying feeling that every team member had full visibility on where the investment process is at any time . Everyone had access to this timeline - wall and the obligation to mark every important step with the result , that everyone had an overview over the whole project . Speaking about the lessons learned using this tool I have to admit , that with a more detailed onboarding of all employees , explaining the idea behind this tool at a very early stage would be helpful to get even better results out of this fantastic tool .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: A project - based investment process in a business idea is the basis for the application of the learned visualization tool . I have been approached by the founders of a startup with their idea of coming up with a strategic partnership and a consequential investment from my company . My idea is to use the visualization tool to get an overview of the timeline and to ensure , that no relevant due date is missed . I installed a graphic design that is representing the timeline with all relevant dates . We used colorful post - its to indicate where the individual processes are at each time , so every team member of the investment process is able to overview the whole process . We applied the tool by advising every team member to show all team members where their individual process is at the moment , with the consequence that we were able to gather every relevant information on this particular timeline - wall with post - its . The insight of using this tool was the satisfying feeling that every team member had full visibility on where the investment process is at any time . Everyone had access to this timeline - wall and the obligation to mark every important step with the result , that everyone had an overview over the whole project . Speaking about the lessons learned using this tool I have to admit , that with a more detailed onboarding of all employees , explaining the idea behind this tool at a very early stage would be helpful to get even better results out of this fantastic tool . ### Output:

21690

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Tool – Secondary Research Challenge and Selection The challenge presented itself a few month ago when an American College contacted the consultancy firm , I work for to support the institution in the creation of a Re - Opening Plan for safely re - starting activities after COVID-19 Lockdown . The plan had to answer the educational needs of the College student while being compliant with the indications presented at a federal and state level . The aspects to be analysed and answered in the plan included but were not limited to , assessment of technical characteristics of all HVAC systems and equipment , re- layout of classrooms and common areas for ensuring the six feet apart standard , rescheduled activities and re plan lessons to offer both on site and remote class options , distribution of hand sanitizer and disinfectant wipes , implement contact tracing solutions , etc . In order to correctly assess the current situation and offer proper and sustainable options to address the different issues it was necessary to collect all the data regarding building plans , equipment plans , current lesson schedules , staff and student risk population , number of students that could go back to campus , and to summarize all the data that allow our work team to understand the current situation . The difficulties were on the one hand the fact the client did not have all the necessary information well organized or did not have the information at all , and the ( at the moment ) ongoing lockdown and peculiarities of the situation represented a great difficulty for a technical team to go an do a on site visit . Therefore , it was necessary to find alternative ways to gather information that help the team to create a coherent and feasible plan . Considering all the aspect detailed before the selection was clear , it was necessary to conduct secondary research , gathering bibliographical information from best practices and studying how other colleges were managing the situation throughout the country an in particular in the State of reference , and by gathering information directly from the different stakeholders . Application The secondary research was conducted in two phases : 1 . Bibliographical research : the team collected sector Best Practices and examples of other local institutions both colleges and universities to identify the common points and the aspect the were less explore . Given the dimension of the colleges analysed it as necessary also to study details on the management of common areas such as , library , gym , cafeteria and dining rooms , etc . 2 . Interviews : having analyse all the available information the team selected a list of key stakeholders to contact and interview in order to gather information and answer to the unknown aspect . On the one hand , the team interviewed the main stakeholders such as college staff , professors , students , maintenance and cleaning providers , to understand their points of view , their needs , their fears and created a realistic map of what their expected and what was really possible within the context and colleges capabilities . On the other hand , the team also took advantages of the already existing organizations created to address the COVID-19 crisis and contacted some state organization to gather further information that helped to formulate a cohesive plan . Insight and approach After completing the secondary research it was clear to the team the path to follow , the team was able to identify the type of lesson that should be carried out in person and the one that could be carry out remotely , also it was possible to create a list of the population that was considered at risk , professor with and advance age , staff , teachers and students with an previous health condition that might represent a risk , and created a plan that allow this individuals to either work / study remotely or minimize the time they should spend on site ensuring the highest levels of safety for them . Even though the specific technical information regarding the HVAC equipment was incomplete during the interviews it was possible to gather some information that allow the team to propose short term solutions where it was identify a possible risk of contamination . And the fact the information was not available gave the team the idea of creating a long - term proposition to help the college to gather technical and structural information for a greater control and management on the assets . In this case the interviews were carried out remotely , given the extraordinary situation , but a great tool to enrich the results of a secondary research might be and on - site exploration for a situation like this one . Visiting the spaces and getting to see the actual traffic flow within the spaces , how students and staff really move and actually used the common areas would be a great tool to better adjust the proposed solutions .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Tool – Secondary Research Challenge and Selection The challenge presented itself a few month ago when an American College contacted the consultancy firm , I work for to support the institution in the creation of a Re - Opening Plan for safely re - starting activities after COVID-19 Lockdown . The plan had to answer the educational needs of the College student while being compliant with the indications presented at a federal and state level . The aspects to be analysed and answered in the plan included but were not limited to , assessment of technical characteristics of all HVAC systems and equipment , re- layout of classrooms and common areas for ensuring the six feet apart standard , rescheduled activities and re plan lessons to offer both on site and remote class options , distribution of hand sanitizer and disinfectant wipes , implement contact tracing solutions , etc . In order to correctly assess the current situation and offer proper and sustainable options to address the different issues it was necessary to collect all the data regarding building plans , equipment plans , current lesson schedules , staff and student risk population , number of students that could go back to campus , and to summarize all the data that allow our work team to understand the current situation . The difficulties were on the one hand the fact the client did not have all the necessary information well organized or did not have the information at all , and the ( at the moment ) ongoing lockdown and peculiarities of the situation represented a great difficulty for a technical team to go an do a on site visit . Therefore , it was necessary to find alternative ways to gather information that help the team to create a coherent and feasible plan . Considering all the aspect detailed before the selection was clear , it was necessary to conduct secondary research , gathering bibliographical information from best practices and studying how other colleges were managing the situation throughout the country an in particular in the State of reference , and by gathering information directly from the different stakeholders . Application The secondary research was conducted in two phases : 1 . Bibliographical research : the team collected sector Best Practices and examples of other local institutions both colleges and universities to identify the common points and the aspect the were less explore . Given the dimension of the colleges analysed it as necessary also to study details on the management of common areas such as , library , gym , cafeteria and dining rooms , etc . 2 . Interviews : having analyse all the available information the team selected a list of key stakeholders to contact and interview in order to gather information and answer to the unknown aspect . On the one hand , the team interviewed the main stakeholders such as college staff , professors , students , maintenance and cleaning providers , to understand their points of view , their needs , their fears and created a realistic map of what their expected and what was really possible within the context and colleges capabilities . On the other hand , the team also took advantages of the already existing organizations created to address the COVID-19 crisis and contacted some state organization to gather further information that helped to formulate a cohesive plan . Insight and approach After completing the secondary research it was clear to the team the path to follow , the team was able to identify the type of lesson that should be carried out in person and the one that could be carry out remotely , also it was possible to create a list of the population that was considered at risk , professor with and advance age , staff , teachers and students with an previous health condition that might represent a risk , and created a plan that allow this individuals to either work / study remotely or minimize the time they should spend on site ensuring the highest levels of safety for them . Even though the specific technical information regarding the HVAC equipment was incomplete during the interviews it was possible to gather some information that allow the team to propose short term solutions where it was identify a possible risk of contamination . And the fact the information was not available gave the team the idea of creating a long - term proposition to help the college to gather technical and structural information for a greater control and management on the assets . In this case the interviews were carried out remotely , given the extraordinary situation , but a great tool to enrich the results of a secondary research might be and on - site exploration for a situation like this one . Visiting the spaces and getting to see the actual traffic flow within the spaces , how students and staff really move and actually used the common areas would be a great tool to better adjust the proposed solutions . ### Output:

20601

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Challenge Working in Education board specialized in pre - school education , we had an emerging dilemma , which was finding the right methodology or approach to educate young children diagnosed with ADAH , ADHD is Attention deficit/ hyperactivity disorder . the cost of a shadow teacher who would accompany the child was a bit high for parents and also embarrassing for the children who do not quietly understand why is and adult following them running around . Tool Selection Starting with Ethnography in sampling groups of diverse backgrounds and after conducting meetings with parents and children , and collecting data that will allow mind mapping and finding patterns of behavior for children , the Visualization was the key to the best communication . visualization , it 's generally the representation of an object , situation or set of information as a chart or drawing or in any other image . Application We request of parents to hand kids drawing kits and ask them to draw the best school day they can imagine . The result was amazing , we had drawings of slides and swings or playground sketches . It was clear that there should be a way to release at least some of the extra energy this young people have for them to be able to focus on required tasks . With open hearts then brainstorming process took place , individually the teaching staff tried to come with an acceptable mix of learning and playing , some suggested that books pages should contain pictures or sketches of kids or animals playing in between lesson pages , and a shorter timed classes . Insight A group of teachers and artists were gathered to create a porotype , a book that includes learning materials and sports or a game of action for each subject . the perfect mix that suits every subject individually . Learning Launch Applying the new method as an experiment was very pleasing to all parties involved , kids were excited and happy , teachers were active and focused , parents were satisfied . and the administration approved the curriculum of ( Paly & Learn ) for ADHD children .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Challenge Working in Education board specialized in pre - school education , we had an emerging dilemma , which was finding the right methodology or approach to educate young children diagnosed with ADAH , ADHD is Attention deficit/ hyperactivity disorder . the cost of a shadow teacher who would accompany the child was a bit high for parents and also embarrassing for the children who do not quietly understand why is and adult following them running around . Tool Selection Starting with Ethnography in sampling groups of diverse backgrounds and after conducting meetings with parents and children , and collecting data that will allow mind mapping and finding patterns of behavior for children , the Visualization was the key to the best communication . visualization , it 's generally the representation of an object , situation or set of information as a chart or drawing or in any other image . Application We request of parents to hand kids drawing kits and ask them to draw the best school day they can imagine . The result was amazing , we had drawings of slides and swings or playground sketches . It was clear that there should be a way to release at least some of the extra energy this young people have for them to be able to focus on required tasks . With open hearts then brainstorming process took place , individually the teaching staff tried to come with an acceptable mix of learning and playing , some suggested that books pages should contain pictures or sketches of kids or animals playing in between lesson pages , and a shorter timed classes . Insight A group of teachers and artists were gathered to create a porotype , a book that includes learning materials and sports or a game of action for each subject . the perfect mix that suits every subject individually . Learning Launch Applying the new method as an experiment was very pleasing to all parties involved , kids were excited and happy , teachers were active and focused , parents were satisfied . and the administration approved the curriculum of ( Paly & Learn ) for ADHD children . ### Output:

11852

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking Assignment - Reflection Dieter Berger Challenge My challenge is to convince people to reduce their organic waste in their houses by descomposting it . We are developing an electrical domestic composter which is able to reduce the organic waste , generated in the kitchen , in between 60 % and 80 % and it takes no more than 72 hours . The compost generated by our device has got a lot of nutrients and can be used for growing plants and trees . Our challenge is to create the habit of decomposting organic waste in every house we can , and show that it can be extremely important for our planet and vey handful to use on gardens and organic food growers . Selection Storytelling is the chosen tool . It is able to cause a really good impact on the people , helping them to visualize the importance and benefits of decomposting their organic waste at home . By adressing them individually they will be able to feel that they are really important in this process and they are trully a part of it . We want every individual to be inspired through the current scenario , making them feel that they are contributing for the environment ’s future by reducing their waste , and in exchange they can get the best nutrients for their plants and maybe grow their own food . The chosen tool can help to make everyone feel and understand the purpose of the product . Application By using the storytelling tool we were able to tell our customers what is the real impact of organic waste to our planet . Showing the percentages of organic waste generated in the last decade by humans caused a huge impact and could make them feel responsible for it too . Bringing this responsability to them and making them to feel as part of it gave us a big chance to introduce our product and consequently the habit of decomposting their organic waste at home . Some of them got really excited to be parto f something with a bigger purpose , other enjoyed a lot the idea of producing their own compost for their organic gardens . The story generated had a very positive impact on their lives and was able to get mosto f the desired effect . Insight By applying the storytelling to the adressed problem I was able to feel part of something bigger too . It caused a big impact on myself as well , making me feel responsible to go further and help people with their organic waste too , showing them that every human being must care about the waste they generate and that it has a big impact to our planet . It came to me that I must work hard to make our product accessible to everyone . Approach For the next time I would use storytelling with a visualization tool ! By using both of them I am sure I would have a bigger impact . By showing to their eyes what our waste really cause to our planet I would certainly make them feel we are in trouble if we do n’t start reducing our waste now . Sometimes one picture is worth a Thousand words .

EMAIL: ID_NUM: NAME_STUDENT: Dieter Berger PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking Assignment - Reflection Dieter Berger Challenge My challenge is to convince people to reduce their organic waste in their houses by descomposting it . We are developing an electrical domestic composter which is able to reduce the organic waste , generated in the kitchen , in between 60 % and 80 % and it takes no more than 72 hours . The compost generated by our device has got a lot of nutrients and can be used for growing plants and trees . Our challenge is to create the habit of decomposting organic waste in every house we can , and show that it can be extremely important for our planet and vey handful to use on gardens and organic food growers . Selection Storytelling is the chosen tool . It is able to cause a really good impact on the people , helping them to visualize the importance and benefits of decomposting their organic waste at home . By adressing them individually they will be able to feel that they are really important in this process and they are trully a part of it . We want every individual to be inspired through the current scenario , making them feel that they are contributing for the environment ’s future by reducing their waste , and in exchange they can get the best nutrients for their plants and maybe grow their own food . The chosen tool can help to make everyone feel and understand the purpose of the product . Application By using the storytelling tool we were able to tell our customers what is the real impact of organic waste to our planet . Showing the percentages of organic waste generated in the last decade by humans caused a huge impact and could make them feel responsible for it too . Bringing this responsability to them and making them to feel as part of it gave us a big chance to introduce our product and consequently the habit of decomposting their organic waste at home . Some of them got really excited to be parto f something with a bigger purpose , other enjoyed a lot the idea of producing their own compost for their organic gardens . The story generated had a very positive impact on their lives and was able to get mosto f the desired effect . Insight By applying the storytelling to the adressed problem I was able to feel part of something bigger too . It caused a big impact on myself as well , making me feel responsible to go further and help people with their organic waste too , showing them that every human being must care about the waste they generate and that it has a big impact to our planet . It came to me that I must work hard to make our product accessible to everyone . Approach For the next time I would use storytelling with a visualization tool ! By using both of them I am sure I would have a bigger impact . By showing to their eyes what our waste really cause to our planet I would certainly make them feel we are in trouble if we do n’t start reducing our waste now . Sometimes one picture is worth a Thousand words . ### Output:

2802

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge I was hired to build a new Practice in an area / domain in which the organization had very limited experience . The key stakeholders needed to understand the facets covered in that domain , had a high potential to be outsourced and were commercially viable for them to invest and grow . They also needed to understand the current capability of the organization in terms of the number of employees currently in the system with the required experience and the depth of their experience . Selection There were too many questions that the organization needed answered and we had taken the primary research route to gather relevant data . The primary research led to a huge amount of data . I needed to categorize that , discern it and share it in such a form with the business that they could easily understand “ What Is ” . That would then form the foundation of next steps . The stakeholders were geographically spread , with varying backgrounds and skill - sets . Most of them had very limited knowledge of the domain . This is why I chose “ Visualization ” to represent the findings and help business get clarity on the answers they sought . Application The primary research done was two - fold , via online surveys with multiple - choice questions and tele- interviews with experts . The questions were planned but the answers , much like in any interview , were descriptive as against the online survey . There were common themes that were covered in both the approaches , interviews gave more colour to the responses . • The first step that I took was to combine the responses to various themes from the surveys and interviews ; and document the salient findings . • I then rated those findings in order of the possibility to be outsourced ( through primary research set ) and ease of implementation ( my experience in the domain ) . The ease also took into account the other set of data collected from internal stakeholders on existing knowledge and experience . Thus , leading to be aware of the type of investments that would be needed in people development / hiring . • Each category of tasks could lead to certain type of projects and thereby , revenue . The potential revenue was stated against each task . This was to address the commercial viability . This came about from the interviews as well as my prior experience in various organizations . Based on all this data and to answer the critical business questions , I used two sets of visualization : 1 . Created a nine - blocker , where the x - axis depicted competitiveness and y - axis as ease of outsourcing . Then placed the type of projects in the domain in each of those nine blocks . This helped stakeholders to understand the playing field , especially since they did n’t know the domain very well . In this visual representation , brief statements ( 4 - 5 words ) were stated to convey “ what ” of the task . 2 . Created a 2x2 matrix leading to four quadrants where the x - axis moved from left to right in order of attractiveness to the organization and y - axis as the effort needed . The attractiveness was pertinent as the skills needed to augment the current offering and continue to remain competitive in the market . The projects were plotted in form of circles and the size of each circle was in line with its revenue potential . Insight This visual representation gave the stakeholders in two slides four key inputs : 1 . What encompassed this new territory 2 . What was easily outsourced to businesses like theirs 3 . What tasks helped to stay or increase the competitiveness in the domain 4 . How much revenue they were set to gain if they were to develop / invest in these areas 5 . How much effort is involved . This part was then further addressed to state the phased development of the skills in the organization . Approach Visualization helped all types of stakeholders understand and there were supporting slides that were more textual in nature , should anyone feel the need to go deeper . I had to go through a couple of iterations to depict in the manner that I finally did . If I look back , would have augmented it with “ storytelling ” to state where the industry was headed with the use of technology and skills in the domain to drive the point home even more strongly .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge I was hired to build a new Practice in an area / domain in which the organization had very limited experience . The key stakeholders needed to understand the facets covered in that domain , had a high potential to be outsourced and were commercially viable for them to invest and grow . They also needed to understand the current capability of the organization in terms of the number of employees currently in the system with the required experience and the depth of their experience . Selection There were too many questions that the organization needed answered and we had taken the primary research route to gather relevant data . The primary research led to a huge amount of data . I needed to categorize that , discern it and share it in such a form with the business that they could easily understand “ What Is ” . That would then form the foundation of next steps . The stakeholders were geographically spread , with varying backgrounds and skill - sets . Most of them had very limited knowledge of the domain . This is why I chose “ Visualization ” to represent the findings and help business get clarity on the answers they sought . Application The primary research done was two - fold , via online surveys with multiple - choice questions and tele- interviews with experts . The questions were planned but the answers , much like in any interview , were descriptive as against the online survey . There were common themes that were covered in both the approaches , interviews gave more colour to the responses . • The first step that I took was to combine the responses to various themes from the surveys and interviews ; and document the salient findings . • I then rated those findings in order of the possibility to be outsourced ( through primary research set ) and ease of implementation ( my experience in the domain ) . The ease also took into account the other set of data collected from internal stakeholders on existing knowledge and experience . Thus , leading to be aware of the type of investments that would be needed in people development / hiring . • Each category of tasks could lead to certain type of projects and thereby , revenue . The potential revenue was stated against each task . This was to address the commercial viability . This came about from the interviews as well as my prior experience in various organizations . Based on all this data and to answer the critical business questions , I used two sets of visualization : 1 . Created a nine - blocker , where the x - axis depicted competitiveness and y - axis as ease of outsourcing . Then placed the type of projects in the domain in each of those nine blocks . This helped stakeholders to understand the playing field , especially since they did n’t know the domain very well . In this visual representation , brief statements ( 4 - 5 words ) were stated to convey “ what ” of the task . 2 . Created a 2x2 matrix leading to four quadrants where the x - axis moved from left to right in order of attractiveness to the organization and y - axis as the effort needed . The attractiveness was pertinent as the skills needed to augment the current offering and continue to remain competitive in the market . The projects were plotted in form of circles and the size of each circle was in line with its revenue potential . Insight This visual representation gave the stakeholders in two slides four key inputs : 1 . What encompassed this new territory 2 . What was easily outsourced to businesses like theirs 3 . What tasks helped to stay or increase the competitiveness in the domain 4 . How much revenue they were set to gain if they were to develop / invest in these areas 5 . How much effort is involved . This part was then further addressed to state the phased development of the skills in the organization . Approach Visualization helped all types of stakeholders understand and there were supporting slides that were more textual in nature , should anyone feel the need to go deeper . I had to go through a couple of iterations to depict in the manner that I finally did . If I look back , would have augmented it with “ storytelling ” to state where the industry was headed with the use of technology and skills in the domain to drive the point home even more strongly . ### Output:

15521

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Visualization Tool Challenge Just like mentioned by Kumar , this challenge is not based on necessarily creating a new product but in developping an idea to improve the reach of a current product . Today ’s society ’s meals are basically based on the diet of products offered by a few companies of the food industry . Concerning to vegetables the greater part of products found in marketplaces come from big companies , who produce in really large scales . Therefore these vegetables are fully of pesticides and other chemical substances that end up being ingested by its consumers . In the other hand there are small producers that have more control of their production ( since it ’s much smaller ) and have a more natural final vegetable . Besides that , people are increasingly looking for healthier habbits and food . In Brazil it is possible to find some organic products that come from small farmers but they are really more expensive . So basically my challenge is based on connect both sides of the organic vegetables chain ( small producers and final customers ) , promoting a service that offers the society the access to these sort of products . Selection The visualization tool has been selected because of its simplicity in expressing an idea in a very visual way , getting an immediate interpretation from whoever looks at it . In other words I used this tool because of the fact that the visualization allows a problem to be understood much more faster than usual , turning a complex message into a simple one , as explained by Angela Myer in the 6th video lecture of the course . Moreover it is a mean to standardize a group ’s perception of something and help people to ativate the right side of their brain , unlocking thoughts that may allow them to see things they have n’t seen before . Application The application of the tool started by the question that follows : ‘ ’ How would be the easiest way to express my main idea and get the comprehension even of the most lay person in the subject ? ‘ ’ . According to the explanation of Angela Myer and since the Visualization tool it ’s not necessarily about drawing but about visual thinking , my first thought was about creating a frame where my stakeholders would feel immerged in the thematic of the problem . For that I decided to take an image of a tissue that corresponds to the subject and use it as a background on a frame fulled with information . This information would be expressed in the form of a mix of photos and symbols . In terms of the problem itself , the frame that express the current reality in Brazil would be divided in two parts showing the differences between the traditional Agrochemical Industries and the Local Farmers . At the bottom of the frame we would have the representation of the traditional way of production in the current scenario , where the big picture shows the responsable for this way of production and the little circles represent images either from the chemicals or warning messages that makes refernce to a toxic , and so negative way of consumption . In the other hand the top of the frame would try to indicate some of the benefits of accepting the challenge on a future scenario , through the possibility of having a healthier life and helping local small farmers at the same time . The society , showein the right side of the frame and in between both scenarios , would be represented this way to show the viewer the idea of a transition . The idea of the frame would be useful as well as to the local farmers owners ( as producers ) as to people from society ( as consumers ) . This fact is explained because the farmers would see that there is a possibility of getting a higher amount of the market , selling their products to more people and increasing their revenues . Nonetheless the customers would see a possibility of having a healthier life through healthier meals , for an price more affordable than before . Insight & Approach Besides all of the new knowledge I ’ve got from thaking the course , I think this exercise got me the feel that something can be invented and reinvented many times , as long as you constantly find a way to see the problem differently . Representing the project in diverse forms , presenting it and asking other people ’s opinion about what fits and what does not fit , get to the customers to evaluate the acceptance of a product are really powerful means to conduct the development of a new idea . Talking specifically about the chosen tool , I might say that it helpened me to see parts of the problem that were n’t clear before . At the same time it made me see that it is useless to show the details of a given situation if someone ca n’t understand the whole figure first . As an engineer student , I am used to learn how to calculate the rentability of a project , the costs of a product and other quantitative analysis that may a lot of times not be appropriate or even useful without a qualitative evaluation through design thinking . This exercise showed me that the success of an idea depends not only on the analytical data evaluation , or even on the investments made for a given project , but mostly on a whole comprehension of the idea by customers , providers and stakeholders .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Visualization Tool Challenge Just like mentioned by Kumar , this challenge is not based on necessarily creating a new product but in developping an idea to improve the reach of a current product . Today ’s society ’s meals are basically based on the diet of products offered by a few companies of the food industry . Concerning to vegetables the greater part of products found in marketplaces come from big companies , who produce in really large scales . Therefore these vegetables are fully of pesticides and other chemical substances that end up being ingested by its consumers . In the other hand there are small producers that have more control of their production ( since it ’s much smaller ) and have a more natural final vegetable . Besides that , people are increasingly looking for healthier habbits and food . In Brazil it is possible to find some organic products that come from small farmers but they are really more expensive . So basically my challenge is based on connect both sides of the organic vegetables chain ( small producers and final customers ) , promoting a service that offers the society the access to these sort of products . Selection The visualization tool has been selected because of its simplicity in expressing an idea in a very visual way , getting an immediate interpretation from whoever looks at it . In other words I used this tool because of the fact that the visualization allows a problem to be understood much more faster than usual , turning a complex message into a simple one , as explained by Angela Myer in the 6th video lecture of the course . Moreover it is a mean to standardize a group ’s perception of something and help people to ativate the right side of their brain , unlocking thoughts that may allow them to see things they have n’t seen before . Application The application of the tool started by the question that follows : ‘ ’ How would be the easiest way to express my main idea and get the comprehension even of the most lay person in the subject ? ‘ ’ . According to the explanation of Angela Myer and since the Visualization tool it ’s not necessarily about drawing but about visual thinking , my first thought was about creating a frame where my stakeholders would feel immerged in the thematic of the problem . For that I decided to take an image of a tissue that corresponds to the subject and use it as a background on a frame fulled with information . This information would be expressed in the form of a mix of photos and symbols . In terms of the problem itself , the frame that express the current reality in Brazil would be divided in two parts showing the differences between the traditional Agrochemical Industries and the Local Farmers . At the bottom of the frame we would have the representation of the traditional way of production in the current scenario , where the big picture shows the responsable for this way of production and the little circles represent images either from the chemicals or warning messages that makes refernce to a toxic , and so negative way of consumption . In the other hand the top of the frame would try to indicate some of the benefits of accepting the challenge on a future scenario , through the possibility of having a healthier life and helping local small farmers at the same time . The society , showein the right side of the frame and in between both scenarios , would be represented this way to show the viewer the idea of a transition . The idea of the frame would be useful as well as to the local farmers owners ( as producers ) as to people from society ( as consumers ) . This fact is explained because the farmers would see that there is a possibility of getting a higher amount of the market , selling their products to more people and increasing their revenues . Nonetheless the customers would see a possibility of having a healthier life through healthier meals , for an price more affordable than before . Insight & Approach Besides all of the new knowledge I ’ve got from thaking the course , I think this exercise got me the feel that something can be invented and reinvented many times , as long as you constantly find a way to see the problem differently . Representing the project in diverse forms , presenting it and asking other people ’s opinion about what fits and what does not fit , get to the customers to evaluate the acceptance of a product are really powerful means to conduct the development of a new idea . Talking specifically about the chosen tool , I might say that it helpened me to see parts of the problem that were n’t clear before . At the same time it made me see that it is useless to show the details of a given situation if someone ca n’t understand the whole figure first . As an engineer student , I am used to learn how to calculate the rentability of a project , the costs of a product and other quantitative analysis that may a lot of times not be appropriate or even useful without a qualitative evaluation through design thinking . This exercise showed me that the success of an idea depends not only on the analytical data evaluation , or even on the investments made for a given project , but mostly on a whole comprehension of the idea by customers , providers and stakeholders . ### Output:

14022

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I work one of the difficult jobs in the world , to develop a mine and explaining people how mines will affect the people and the economy in a positive way . But as to be known , nowadays there are lot of groups of people which are against of mines , so every day it is more challenging to open a new mine and get support from the people . For this reason I am using new methods to apply and storytelling is one of them . Storytelling is one of the main methods that I used in my area of expertise , which is developing new mines in different locations . There are different grades of challenge in the mining sector , I will focus on one of the challenge that I begin to solve it with storytelling method : opening new mine near a town and relocate the citizen of the town to a different place . Company really wanted to do this operation however the people from the town was against this . Selection : In this point I used storytelling tool to explain why this change is important for the company , for the people in town and to other people around the world who are going to use these products . From prehistoric times to the present , mining has played an important part in human existence . The history of mining is fascinating , it parallels the history of civilization , with many important cultural eras associated with and identified by various minerals or their derivatives . So storytelling was actually always a part of the mining sector , explaining people how Roman Empire got their richness from mines around the world or how some countries rose their economy drastically in a short period of time . Therefore every product from mines has a story behind it . These stories and histories connects people and emotion . Storytelling is always a part of the business , however now it is using in a very effective way . Application : In one of my project a town with 7,000 population had to be relocated 8 km north because the main ore was going under the town . This ore was so good quality that the company needed to take it out . Many experts agree the largest issue facing mining is productivity . With most of the easily accessible high grade ores almost gone , companies are faced with the challenge of either mining low grade ore bodies or mining in remote areas . It is very important to remove as much of the desired ore from the mined material as possible in order for the mining operation to remain economically feasible . When the company tried to explain this situation , 90 % of the people were against this relocation . And after some time the negotiations came to a dead end situation . In that moment I gave examples of some of the important and well developed cities and mines which are connected together and explained their history behind it step by step . I explained the story behind it . With story and history , people understood the situation better . They also understand the value of the project , the value that will bring the town in time . Without that value the town will be the same forever , but after explaining all steps , giving examples of the historically success , they began to think this change will be good for themselves . After that the company constructed some new buildings from scratch to develop a new , modern , technological supported town , and relocate other buildings of historical significance , as part of relocation project . Yet questions remains as to whether the new city will have the feeling of the original one , however people began to see the positive effects with the help of the storytelling tool . Insight : This was the first time I used storytelling to one of my project and it went so good that people accepted to relocate and at the same time lots of young new graduated people or technicians worked in that mine . It was a win - win situation and I was really happy to see it all the effects . After this , I explained to the company all steps that we made during this storytelling application and now the company added storytelling to their communication strategy for different locations . There will be always new challenges , the tools like storytelling help to solve and overcome the challenges , additionally it gives a different perspective to evaluate the situation . After learning all steps of design thinking and thinking my story telling situation , all the design thinking tools fits to my strategy in a better way . Approach : I am going to use this tool for different project as well , however I believe other tools will be also crucial to use in different challenges . For me , visualization tool will be the first one that I will use after storytelling tool . I believe it will be a huge impact using visualization tool to explain people how mining procedures work . To see how a mine is developed environmental friendly will be a positive effects . There are huge misconception in mining , so with this tool I will be able to show people how it actually works . The AR / VR technology ( augmented reality / virtual reality ) will support me in this very well . AR / VR can enhance real time visibility into a mine ’s operations , allowing simulating mine environments and interacting with asset data in AR / VR have a wide range of training and other applications . To have more information about mining application of AR / VR I recommend this short YouTube video : https://www.youtube.com/watch?v=iXmXczQFQLQ

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I work one of the difficult jobs in the world , to develop a mine and explaining people how mines will affect the people and the economy in a positive way . But as to be known , nowadays there are lot of groups of people which are against of mines , so every day it is more challenging to open a new mine and get support from the people . For this reason I am using new methods to apply and storytelling is one of them . Storytelling is one of the main methods that I used in my area of expertise , which is developing new mines in different locations . There are different grades of challenge in the mining sector , I will focus on one of the challenge that I begin to solve it with storytelling method : opening new mine near a town and relocate the citizen of the town to a different place . Company really wanted to do this operation however the people from the town was against this . Selection : In this point I used storytelling tool to explain why this change is important for the company , for the people in town and to other people around the world who are going to use these products . From prehistoric times to the present , mining has played an important part in human existence . The history of mining is fascinating , it parallels the history of civilization , with many important cultural eras associated with and identified by various minerals or their derivatives . So storytelling was actually always a part of the mining sector , explaining people how Roman Empire got their richness from mines around the world or how some countries rose their economy drastically in a short period of time . Therefore every product from mines has a story behind it . These stories and histories connects people and emotion . Storytelling is always a part of the business , however now it is using in a very effective way . Application : In one of my project a town with 7,000 population had to be relocated 8 km north because the main ore was going under the town . This ore was so good quality that the company needed to take it out . Many experts agree the largest issue facing mining is productivity . With most of the easily accessible high grade ores almost gone , companies are faced with the challenge of either mining low grade ore bodies or mining in remote areas . It is very important to remove as much of the desired ore from the mined material as possible in order for the mining operation to remain economically feasible . When the company tried to explain this situation , 90 % of the people were against this relocation . And after some time the negotiations came to a dead end situation . In that moment I gave examples of some of the important and well developed cities and mines which are connected together and explained their history behind it step by step . I explained the story behind it . With story and history , people understood the situation better . They also understand the value of the project , the value that will bring the town in time . Without that value the town will be the same forever , but after explaining all steps , giving examples of the historically success , they began to think this change will be good for themselves . After that the company constructed some new buildings from scratch to develop a new , modern , technological supported town , and relocate other buildings of historical significance , as part of relocation project . Yet questions remains as to whether the new city will have the feeling of the original one , however people began to see the positive effects with the help of the storytelling tool . Insight : This was the first time I used storytelling to one of my project and it went so good that people accepted to relocate and at the same time lots of young new graduated people or technicians worked in that mine . It was a win - win situation and I was really happy to see it all the effects . After this , I explained to the company all steps that we made during this storytelling application and now the company added storytelling to their communication strategy for different locations . There will be always new challenges , the tools like storytelling help to solve and overcome the challenges , additionally it gives a different perspective to evaluate the situation . After learning all steps of design thinking and thinking my story telling situation , all the design thinking tools fits to my strategy in a better way . Approach : I am going to use this tool for different project as well , however I believe other tools will be also crucial to use in different challenges . For me , visualization tool will be the first one that I will use after storytelling tool . I believe it will be a huge impact using visualization tool to explain people how mining procedures work . To see how a mine is developed environmental friendly will be a positive effects . There are huge misconception in mining , so with this tool I will be able to show people how it actually works . The AR / VR technology ( augmented reality / virtual reality ) will support me in this very well . AR / VR can enhance real time visibility into a mine ’s operations , allowing simulating mine environments and interacting with asset data in AR / VR have a wide range of training and other applications . To have more information about mining application of AR / VR I recommend this short YouTube video : https://www.youtube.com/watch?v=iXmXczQFQLQ ### Output:

16151

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge & Selection : Storytelling is a great tool that I use all the time . I ’ll share stories for different reasons . Often they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy , in a sense . With my friends I share stories of my life in order to help them visualize the story , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives . Application : I have a story about using storytelling . That is a thriller story It ’s 1952 . A small town in the Midwest is rocked by the brutal murder of Mary , a “ colored ” eleven - year - old girl , who ’s been bludgeoned until nearly unrecognizable . The sheriff , Joe Everyguy , is an upstanding and well - respected man who is determined to get to the bottom of what might be the grisliest case of his career . But as the crime unfolds , revealing prejudice , covered up abuse , and sexual philandering in and around the school , he begins to realize two things : one , there ’s such a hotbed of crime and immorality in the heart of his small town that if he does n’t root it out , it could destroy them all . And two , all the evidence points toward one suspect : his own daughter , Linda , Mary ’s classmate and supposed friend . The town wants to hush this up , less concerned about a black girl ’s death than about ruffling feathers . Sheriff Everyguy is terrified the truth will destroy his family if he keeps pushing for answers — he ca n’t uncover the cabal without exposing his daughter . If he quits now , he abandons a lifetime of intentional integrity and the town he loves as home . But if he keeps going , he might just be sacrificing his little girl ’s life . Insight & Approach : Well , wow , that was an eye - opener . Clearly it was time for me to open up with my story . Reading or writing a crime mystery or paranormal stories it gives intelligence courage and also an idea of how to think and deal in difficult times . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge & Selection : Storytelling is a great tool that I use all the time . I ’ll share stories for different reasons . Often they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy , in a sense . With my friends I share stories of my life in order to help them visualize the story , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives . Application : I have a story about using storytelling . That is a thriller story It ’s 1952 . A small town in the Midwest is rocked by the brutal murder of Mary , a “ colored ” eleven - year - old girl , who ’s been bludgeoned until nearly unrecognizable . The sheriff , Joe Everyguy , is an upstanding and well - respected man who is determined to get to the bottom of what might be the grisliest case of his career . But as the crime unfolds , revealing prejudice , covered up abuse , and sexual philandering in and around the school , he begins to realize two things : one , there ’s such a hotbed of crime and immorality in the heart of his small town that if he does n’t root it out , it could destroy them all . And two , all the evidence points toward one suspect : his own daughter , Linda , Mary ’s classmate and supposed friend . The town wants to hush this up , less concerned about a black girl ’s death than about ruffling feathers . Sheriff Everyguy is terrified the truth will destroy his family if he keeps pushing for answers — he ca n’t uncover the cabal without exposing his daughter . If he quits now , he abandons a lifetime of intentional integrity and the town he loves as home . But if he keeps going , he might just be sacrificing his little girl ’s life . Insight & Approach : Well , wow , that was an eye - opener . Clearly it was time for me to open up with my story . Reading or writing a crime mystery or paranormal stories it gives intelligence courage and also an idea of how to think and deal in difficult times . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is ! ### Output:

21924

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

THE OTHER SIDE Our life is our story . Common to humanity is the story we tell of our lives in relation to the unexplainable , whether it be a deity , natural occurrences or just simply why we do the things we do . I recently gathered with a group of like - spirited people to envision what a faith community would look like “ on the other side ” . To go “ beyond the common ground to the higher ground . ” To put aside what we would normally construct and imagine , and , if only for a moment , what type of a gathering a “ together is better ” perspective would produce . Matters of faith , and how we incorporate beliefs , makes for a great story . Good storytelling is essential in inspiring as opposed to informing . How to navigate a vision casting endeavor that would produce a philosophy as well as a program given diverse needs , wants , and perceptions on such mystical concepts , was a challenge . Unity within diversity is desired , as a common cause will “ ignite and unite ” . We started with telling our own stories . Creating a safe , creative environment for this was essential . I kept the “ why ? ” ever present . Like peeling an onion , after each revelation the deeper why was pursued . It is remarkable how many ah - has and light bulb moments were experienced as we each interacted with each other , revealing that we are n’t alone in our thoughts , struggles , needs and wants . The next step was to expand our vision from the people in the room to those that we purpose to serve . While we could agree that “ they ” were , in many ways , just like “ us ” , our mission was to serve the greater need . We needed to be sure to not close ranks and tailor something that was comfortable only for us . Our frustrations over past faith community experiences needed to be put in the proper perspective . Blending thoughts and feelings with specific programmatic and environmental solutions made for some whirlwind conversations . But patterns began to emerge . Once we began to consider that things like the music , the setup , and the preaching were merely the fruit , and should not be the pursuit , we began to focus on as the main thing . It was so easy for some of us to go right to the what and not realize that the why comes first . And discovering that why was only possible because we entertained story as the means to get to the feeling , the mystical and the ubiquitous . To cultivate spiritual poise became our manta . Everything ran through this grid . It became much easier to go the other side of conventionality once we were committed to launching a conversation guided by this mission . Conversation and not monologue , was one of the first methods we determined was essential . We wanted to build that poise together , telling stories , entering to each other ’s lives , living life as one . Diverse means of communication , using art , story , drama , and contemplation began to emerge as ways of practice . Cultivating an atmosphere of mutual respect , and actually learning how to have what we knew might be difficult conversations , was critical to our success . Success . We struggled with that word . Just what did that look like ? How do you measure a thing like poise ? Here ’s what we finally concluded , “ You do n’t ” . You simply trust that lives will be transformed and that the “ evidence ” will be evident . People will begin to just be … different . Different in ways that do n’t go in an evaluation but contribute to a transformation . As I step back and evaluate my approach , I realized that my passion and perspective tended to “ lead ’ , where I wanted to cultivate diverse thinking . To start , we wanted to decentralize things to the point that nobody was “ the leader ” . As much as this seemed to be on the other side , it just did n’t work . To tell stories and relate them to our mission and vision was still the way to make this happen , but holding the reins a bit more loosely would have been a more effective approach . Sustainability can only be achieved if we are more about the “ we ” than the “ me ” . Blending the right amount of leadership with a desire to empower is a delicate thing , but once that story starts to unfold there is nothing like it .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: THE OTHER SIDE Our life is our story . Common to humanity is the story we tell of our lives in relation to the unexplainable , whether it be a deity , natural occurrences or just simply why we do the things we do . I recently gathered with a group of like - spirited people to envision what a faith community would look like “ on the other side ” . To go “ beyond the common ground to the higher ground . ” To put aside what we would normally construct and imagine , and , if only for a moment , what type of a gathering a “ together is better ” perspective would produce . Matters of faith , and how we incorporate beliefs , makes for a great story . Good storytelling is essential in inspiring as opposed to informing . How to navigate a vision casting endeavor that would produce a philosophy as well as a program given diverse needs , wants , and perceptions on such mystical concepts , was a challenge . Unity within diversity is desired , as a common cause will “ ignite and unite ” . We started with telling our own stories . Creating a safe , creative environment for this was essential . I kept the “ why ? ” ever present . Like peeling an onion , after each revelation the deeper why was pursued . It is remarkable how many ah - has and light bulb moments were experienced as we each interacted with each other , revealing that we are n’t alone in our thoughts , struggles , needs and wants . The next step was to expand our vision from the people in the room to those that we purpose to serve . While we could agree that “ they ” were , in many ways , just like “ us ” , our mission was to serve the greater need . We needed to be sure to not close ranks and tailor something that was comfortable only for us . Our frustrations over past faith community experiences needed to be put in the proper perspective . Blending thoughts and feelings with specific programmatic and environmental solutions made for some whirlwind conversations . But patterns began to emerge . Once we began to consider that things like the music , the setup , and the preaching were merely the fruit , and should not be the pursuit , we began to focus on as the main thing . It was so easy for some of us to go right to the what and not realize that the why comes first . And discovering that why was only possible because we entertained story as the means to get to the feeling , the mystical and the ubiquitous . To cultivate spiritual poise became our manta . Everything ran through this grid . It became much easier to go the other side of conventionality once we were committed to launching a conversation guided by this mission . Conversation and not monologue , was one of the first methods we determined was essential . We wanted to build that poise together , telling stories , entering to each other ’s lives , living life as one . Diverse means of communication , using art , story , drama , and contemplation began to emerge as ways of practice . Cultivating an atmosphere of mutual respect , and actually learning how to have what we knew might be difficult conversations , was critical to our success . Success . We struggled with that word . Just what did that look like ? How do you measure a thing like poise ? Here ’s what we finally concluded , “ You do n’t ” . You simply trust that lives will be transformed and that the “ evidence ” will be evident . People will begin to just be … different . Different in ways that do n’t go in an evaluation but contribute to a transformation . As I step back and evaluate my approach , I realized that my passion and perspective tended to “ lead ’ , where I wanted to cultivate diverse thinking . To start , we wanted to decentralize things to the point that nobody was “ the leader ” . As much as this seemed to be on the other side , it just did n’t work . To tell stories and relate them to our mission and vision was still the way to make this happen , but holding the reins a bit more loosely would have been a more effective approach . Sustainability can only be achieved if we are more about the “ we ” than the “ me ” . Blending the right amount of leadership with a desire to empower is a delicate thing , but once that story starts to unfold there is nothing like it . ### Output:

19978

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenge & Selection In my day to day work i use storytelling to enable the people we are targeting in the society to open up about the situations they are undergoing . We work with young women who have unwanted pregnancy especially those who are in school also those who are pregnant through rape . Many of these women deal with a lot of stress from societal stigma and they need to be counseled and to be assured that there are still who they were before the pregnancy . To relieve them from the burden of stigma , loss of self- worth and stigma , I have to find a way for them to open up about how they feel and think about their situation this helps to relieve them off their stress , trauma and stigma . Most of them are always excited to share out their stories once they get comfortable with the environment therein and they find peace through sharing out their ordeal . Those who are pregnant through rape , I try to share out similar stories with them , this helps them to appreciate that they are not the only ones with such a situation , and the stories they share out I use them to come up with ways that can ensure they are completely relieved off the stress and trauma . Application Through story telling I am able to identify ways on how the unwanted pregnancy can be prevented in addition how women can stay safe against sexual predators . These findings I share them with policy makers through our organization and they have been used as a basis for developing different national policies . Key from the finding is that this women are vulnerable and need personalized attention from competent counselors and that the community should be educated on how to address such situation in the community , I use different stories to stress my proposals on saving women from unwanted pregnancy , I gave an example of why we need to impart young women with life skills from a story of a young girl who got pregnant as she was trying to fit into her peer group who had all engaged in unprotected sex and if she had been trained on life skills then she would n’t have succumbed to peer pressure . Insight & Approach The young girl who was in high school had great admiration from her parents and the community as she was very bright in school in addition she was very disciplined , when she got pregnant she was stressed and ashamed as she could n’t imagine how her parents and the community would react once they learnt of her pregnancy . When she came to our center she was literally panicking and crying as others narrate their stories of how they ended up being pregnant . I had to call her aside and I tried to calm her by sharing out a story of a girl same her age who had gotten pregnant trying to secure her love relationship with her boyfriend and that though she got pregnant were able to counsel her and she was patient enough to carry the pregnancy to term and delivered a healthy baby after which she continued with her education to which she performed well and she is now a practicing medical doctor . Through that story she felt encouraged and motivated ; she opened up and shared out her story . Truly she really needed someone who could assure her that all is not lost and I was glad I played that part in her life as she gained the confidence to inform her parents about the pregnancy who forgave her and she is looking forward to going back to school once she gives birth . From her story , the need to train teenagers on life skill came out strongly and through our organization the stakeholders in education are developing modalities on how teenagers will be trained on life skills . Through design thinking I have practically learnt that story telling is a great tool that I never imagined it would be of great importance in solving the daily society problems and challenges .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenge & Selection In my day to day work i use storytelling to enable the people we are targeting in the society to open up about the situations they are undergoing . We work with young women who have unwanted pregnancy especially those who are in school also those who are pregnant through rape . Many of these women deal with a lot of stress from societal stigma and they need to be counseled and to be assured that there are still who they were before the pregnancy . To relieve them from the burden of stigma , loss of self- worth and stigma , I have to find a way for them to open up about how they feel and think about their situation this helps to relieve them off their stress , trauma and stigma . Most of them are always excited to share out their stories once they get comfortable with the environment therein and they find peace through sharing out their ordeal . Those who are pregnant through rape , I try to share out similar stories with them , this helps them to appreciate that they are not the only ones with such a situation , and the stories they share out I use them to come up with ways that can ensure they are completely relieved off the stress and trauma . Application Through story telling I am able to identify ways on how the unwanted pregnancy can be prevented in addition how women can stay safe against sexual predators . These findings I share them with policy makers through our organization and they have been used as a basis for developing different national policies . Key from the finding is that this women are vulnerable and need personalized attention from competent counselors and that the community should be educated on how to address such situation in the community , I use different stories to stress my proposals on saving women from unwanted pregnancy , I gave an example of why we need to impart young women with life skills from a story of a young girl who got pregnant as she was trying to fit into her peer group who had all engaged in unprotected sex and if she had been trained on life skills then she would n’t have succumbed to peer pressure . Insight & Approach The young girl who was in high school had great admiration from her parents and the community as she was very bright in school in addition she was very disciplined , when she got pregnant she was stressed and ashamed as she could n’t imagine how her parents and the community would react once they learnt of her pregnancy . When she came to our center she was literally panicking and crying as others narrate their stories of how they ended up being pregnant . I had to call her aside and I tried to calm her by sharing out a story of a girl same her age who had gotten pregnant trying to secure her love relationship with her boyfriend and that though she got pregnant were able to counsel her and she was patient enough to carry the pregnancy to term and delivered a healthy baby after which she continued with her education to which she performed well and she is now a practicing medical doctor . Through that story she felt encouraged and motivated ; she opened up and shared out her story . Truly she really needed someone who could assure her that all is not lost and I was glad I played that part in her life as she gained the confidence to inform her parents about the pregnancy who forgave her and she is looking forward to going back to school once she gives birth . From her story , the need to train teenagers on life skill came out strongly and through our organization the stakeholders in education are developing modalities on how teenagers will be trained on life skills . Through design thinking I have practically learnt that story telling is a great tool that I never imagined it would be of great importance in solving the daily society problems and challenges . ### Output:

10113

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflexion - Storytelling Challenge and selection Storytelling is a very good tool that many people with knowledge of graphic design should know . This tool is very good when we try to empathize with our customers , which is to convey feelings and at the same time achieve the goal of the work . My clients are people with low self - esteem , people who do n't feel confident , and people who are afraid of mistakes or failures . These people have many fears and have a hard time confronting them , so I understand that they need support , that they know that they can achieve everything they can if they allow them , that they are not afraid to make mistakes and that they can face any challenge with their heads up . Sometimes with stories we understand the situation more , so I 've shared some of my other people 's stories and stories with them so they have a different visualization . With this information I will try to reach them with the different strategies that are there , I will use the best that will help me create a change in their lives , create a reflection . Application I talked about this issue with my team , that we have to find the best way to achieve our goal and many had different ideas . I told myself that when I was in a meeting I was in a talk with a girl , we talked about a lot of things and then she told me that her mother had an idea of a business but the girl was n't sure about that idea , she was n't confident that that business might work out , she was afraid to invest in it and that nothing went right . Insight and approach At that moment I knew that this girl needed help , I need something that motivated her to face her fears and leave everything negative behind , so I told her about my dad 's story , my dad left his country and started his new life in a country totally different from his native country , he had to speak another language and the hours of difference were very significant . But none of this stopped him , he decided to start a business and like the girl , my dad was very afraid , negative things happened about the business in his head , but he tried , and now his business grew and he 's already 12 years old in his business , he quit his job and only dedicated himself to his business . This motivated the girl that when we strive for something we really want , we can achieve it and make it a big thing . When I told this with my team , they reconsidered their ideas . Actually with this course I learned a lot of things , the different strategies that exist . I believe that this course has motivated me to inspire more , to create more and think strategically . I used to think that storytelling was just telling something and that there was nothing else behind it , but with this course I learned that behind each strategy is taken to something other than our goal , for example storytelling that apart from achieving a goal , we also have to empathize with people that this creates an impact on them .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflexion - Storytelling Challenge and selection Storytelling is a very good tool that many people with knowledge of graphic design should know . This tool is very good when we try to empathize with our customers , which is to convey feelings and at the same time achieve the goal of the work . My clients are people with low self - esteem , people who do n't feel confident , and people who are afraid of mistakes or failures . These people have many fears and have a hard time confronting them , so I understand that they need support , that they know that they can achieve everything they can if they allow them , that they are not afraid to make mistakes and that they can face any challenge with their heads up . Sometimes with stories we understand the situation more , so I 've shared some of my other people 's stories and stories with them so they have a different visualization . With this information I will try to reach them with the different strategies that are there , I will use the best that will help me create a change in their lives , create a reflection . Application I talked about this issue with my team , that we have to find the best way to achieve our goal and many had different ideas . I told myself that when I was in a meeting I was in a talk with a girl , we talked about a lot of things and then she told me that her mother had an idea of a business but the girl was n't sure about that idea , she was n't confident that that business might work out , she was afraid to invest in it and that nothing went right . Insight and approach At that moment I knew that this girl needed help , I need something that motivated her to face her fears and leave everything negative behind , so I told her about my dad 's story , my dad left his country and started his new life in a country totally different from his native country , he had to speak another language and the hours of difference were very significant . But none of this stopped him , he decided to start a business and like the girl , my dad was very afraid , negative things happened about the business in his head , but he tried , and now his business grew and he 's already 12 years old in his business , he quit his job and only dedicated himself to his business . This motivated the girl that when we strive for something we really want , we can achieve it and make it a big thing . When I told this with my team , they reconsidered their ideas . Actually with this course I learned a lot of things , the different strategies that exist . I believe that this course has motivated me to inspire more , to create more and think strategically . I used to think that storytelling was just telling something and that there was nothing else behind it , but with this course I learned that behind each strategy is taken to something other than our goal , for example storytelling that apart from achieving a goal , we also have to empathize with people that this creates an impact on them . ### Output:

19041

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflections- Learning Launch Challenges In August 2005 I started a small business selling eggs . My business is located in Maseru urban area and it started with 300 point of lay chicks and currently have 1500 chicks . May challenge is expand the business in other places so as to grow and increase sales . What is more challenging about this expansion is the availability of finance as my business is small and it is not so easy to get access to enough external finance such as banks loans as they require so much security to get enough finance . Secondly other easily available sources of finance such as loan sharks are expensive interest wise . This leaves me with no option but to rely on business retained profits and my own personal assets . This challenges resulted from the fact that I have ran out of space and I need large sums of money to finance this expansion particularly for acquisition of land whether through renting or buying as this appeared to be the costly part as compared to shelter and cages and buy new stock of chicks and their food . Selection From the research myself my team conducted I learned in the rural areas part of Lesotho there is high demand for eggs particularly from schools feeding program . Secondly , I have learned that there are individuals who own plenty of land in rural areas . So , from the learning launch that l learned in this course I decided to seek someone who have a field and enter into a 50:50 shareholding partnership to run poultry farm with . The idea is not only to find space but also to gain experience in running a jointly owned business . Application As the first step to the learning launch , I concentrated on investing or gathering more information about available different sources of external finance to different types of businesses . For this to happen I consulted the Small and Medium Enterprises training held by Basotho Enterprise Development Corporation ( BEDCO ) because of its responsibility regarding development of Small and Medium Enterprises in Lesotho . I also attended training facilitated by the same corporation on business management . This tested whether the access to external sources of finance is the main challenge for my business expansion . Insights Through application of learning launch tool , I have managed to identify my assumptions and designed launches to tests them . I also expected that approaching the already existing partnerships , combined with attending business management training will provides me better ways of growing my existing business . Although , the training helped a lot in gaining more information about how to grow the business and increase sales , the partnerships that I approached were reluctant to provide helpful information despite me telling them about my intentions . Nonetheless , from what I have learned from the insights that growth of the business depends on the discipline of treating it as a separate entity , I am confident to run a jointly owned business as guided lawful agreement despite the actual results differing slightly from my expectations that expanding to other places is the only way to grow the business and increase sales . So , going forward I will continuously revisit this insights and incorporate them into future launch designs . Approach Given the fact that I have already conducted research and attended a number training sessions and proofed that there are people who own land and are willing to enter into jointly owned business , I really need to enter into the partnership business so as to have more reflection for the learning launch approach . As already mentioned I will continuously review the above mentioned insights such that I can incorporate them into my future plans for this business . This is to ensure that any future launch designs really reflect the insight gained , development made and come closer to the convincing solution ready for full rollout .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflections- Learning Launch Challenges In August 2005 I started a small business selling eggs . My business is located in Maseru urban area and it started with 300 point of lay chicks and currently have 1500 chicks . May challenge is expand the business in other places so as to grow and increase sales . What is more challenging about this expansion is the availability of finance as my business is small and it is not so easy to get access to enough external finance such as banks loans as they require so much security to get enough finance . Secondly other easily available sources of finance such as loan sharks are expensive interest wise . This leaves me with no option but to rely on business retained profits and my own personal assets . This challenges resulted from the fact that I have ran out of space and I need large sums of money to finance this expansion particularly for acquisition of land whether through renting or buying as this appeared to be the costly part as compared to shelter and cages and buy new stock of chicks and their food . Selection From the research myself my team conducted I learned in the rural areas part of Lesotho there is high demand for eggs particularly from schools feeding program . Secondly , I have learned that there are individuals who own plenty of land in rural areas . So , from the learning launch that l learned in this course I decided to seek someone who have a field and enter into a 50:50 shareholding partnership to run poultry farm with . The idea is not only to find space but also to gain experience in running a jointly owned business . Application As the first step to the learning launch , I concentrated on investing or gathering more information about available different sources of external finance to different types of businesses . For this to happen I consulted the Small and Medium Enterprises training held by Basotho Enterprise Development Corporation ( BEDCO ) because of its responsibility regarding development of Small and Medium Enterprises in Lesotho . I also attended training facilitated by the same corporation on business management . This tested whether the access to external sources of finance is the main challenge for my business expansion . Insights Through application of learning launch tool , I have managed to identify my assumptions and designed launches to tests them . I also expected that approaching the already existing partnerships , combined with attending business management training will provides me better ways of growing my existing business . Although , the training helped a lot in gaining more information about how to grow the business and increase sales , the partnerships that I approached were reluctant to provide helpful information despite me telling them about my intentions . Nonetheless , from what I have learned from the insights that growth of the business depends on the discipline of treating it as a separate entity , I am confident to run a jointly owned business as guided lawful agreement despite the actual results differing slightly from my expectations that expanding to other places is the only way to grow the business and increase sales . So , going forward I will continuously revisit this insights and incorporate them into future launch designs . Approach Given the fact that I have already conducted research and attended a number training sessions and proofed that there are people who own land and are willing to enter into jointly owned business , I really need to enter into the partnership business so as to have more reflection for the learning launch approach . As already mentioned I will continuously review the above mentioned insights such that I can incorporate them into my future plans for this business . This is to ensure that any future launch designs really reflect the insight gained , development made and come closer to the convincing solution ready for full rollout . ### Output:

16501

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

ENGLISH Introduction I have been working in a transnational company , with a track record of more than 20 years in the market . My country 's subsidiary has almost 5,000 employees with three business units : Operations , Customer Service and Finance Shared Services . I work for the Human Resources department as a Talent Acquisition Partner , where the monthly hiring volume is more than 100 people every two weeks . Challenge In the Finance Shared Services Unit , high volume of staff is hired , one of the positions that is most contracted from Collector 's . This role is in high demand in the market , it is already key for all companies that sell services or products and are responsible for collecting the money that customers owe to the company . During the last year , 18 of these positions were opened , of which 8 new hires resigned before the end of the first year , raising the level of attrition , increasing the Budget for training of new hires and generating a high level of stress and pressure on the part of the Hiring Manager on the recruitment team to replace the places to be as possible . Selection I selected the Mind Mapping tool to do this exercise . As we know it is a tool that sees the possible connections between various thoughts and using visual tools . A set of activities is carried out to develop the client 's needs for each moment , and the points of contact between him and the company . I considered this ideal tool in this case , since it allows meticulous monitoring of all the elements and tools that interact with the client ( hiring manager ) during the recruitment , selection and retention of personnel , identifying the touch points to be analyzed and improved . The tool was defined in this way by Tony Buzan , and I also relied on his book " El libro de los mapas mentales ” April 2017 , to develop this homework . Application In applying the tool , I divided the mind map into the actors and processes involved as follows : • The manager : validates the need to hire new staff focused on the forecast vs the Budget assigned for hiring , based on these numbers , requests the talent Acquisition team to hire the vacant positions . • Talent Acquisition : publish vacancies , filter the best candidates that have applied and carry out the entire recruitment and selection process . • During the selection process : each candidate is validated through specific recruitment tests and interviews for topics such as : experience , motivation to accept the position , salary claim and expectations for future growth , among other soft and technical skills . • Benefits offered to the candidate : during this process , the candidate is made to see how solid the company is , that we can give it job stability , competitive salary ( 50th percentile ) , excellent benefits ( medical and life insurance , annual bonus , doctor on site , free transportation or parking space , subsidized food and growth possibilities ) . The person hired goes through an onboarding and training process already established in a solid department of more than 60 people . • Points of contact in the process : 1 . Recruitment / Hiring Manager 2 . Hiring Manager / Traing team 3 . Hiring Manager / Team • Points of friction and most frequent problems in the process : 1 . More than 50 % of the applicants do not meet the profile required by the position 2 . 26 % of the pre - selected candidates do not pass the selection processes 3 . 5 % of candidates do not accept the offer 4 . 44.4 % of the people hired resign before reaching the company for one year 5 . Hiring and Training each new employee costs the company $ 5000 Insight An in - depth interview with the hiring manager was applied . A statistical analysis will be performed to obtain more data . Data was requested from the training and finance department to validate the costs of hiring and training each new employee . It is necessary to maintain a balance between desertion , training budget and the professional career of the employees , to achieve this it is proposed to create an internship program ( recent graduates with little work experience ) where employees can be trained by the company and thus offer you a professional career internally . Approach During a second exercise , the challenge will be to do this same employee - focused mapping as my customer and understand from their perspective as a collector what could change / be done better by the company , starting from their experience as a candidate during the hiring process , following onborarding , training , leadership style and learning and development opportunities .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: ENGLISH Introduction I have been working in a transnational company , with a track record of more than 20 years in the market . My country 's subsidiary has almost 5,000 employees with three business units : Operations , Customer Service and Finance Shared Services . I work for the Human Resources department as a Talent Acquisition Partner , where the monthly hiring volume is more than 100 people every two weeks . Challenge In the Finance Shared Services Unit , high volume of staff is hired , one of the positions that is most contracted from Collector 's . This role is in high demand in the market , it is already key for all companies that sell services or products and are responsible for collecting the money that customers owe to the company . During the last year , 18 of these positions were opened , of which 8 new hires resigned before the end of the first year , raising the level of attrition , increasing the Budget for training of new hires and generating a high level of stress and pressure on the part of the Hiring Manager on the recruitment team to replace the places to be as possible . Selection I selected the Mind Mapping tool to do this exercise . As we know it is a tool that sees the possible connections between various thoughts and using visual tools . A set of activities is carried out to develop the client 's needs for each moment , and the points of contact between him and the company . I considered this ideal tool in this case , since it allows meticulous monitoring of all the elements and tools that interact with the client ( hiring manager ) during the recruitment , selection and retention of personnel , identifying the touch points to be analyzed and improved . The tool was defined in this way by Tony Buzan , and I also relied on his book " El libro de los mapas mentales ” April 2017 , to develop this homework . Application In applying the tool , I divided the mind map into the actors and processes involved as follows : • The manager : validates the need to hire new staff focused on the forecast vs the Budget assigned for hiring , based on these numbers , requests the talent Acquisition team to hire the vacant positions . • Talent Acquisition : publish vacancies , filter the best candidates that have applied and carry out the entire recruitment and selection process . • During the selection process : each candidate is validated through specific recruitment tests and interviews for topics such as : experience , motivation to accept the position , salary claim and expectations for future growth , among other soft and technical skills . • Benefits offered to the candidate : during this process , the candidate is made to see how solid the company is , that we can give it job stability , competitive salary ( 50th percentile ) , excellent benefits ( medical and life insurance , annual bonus , doctor on site , free transportation or parking space , subsidized food and growth possibilities ) . The person hired goes through an onboarding and training process already established in a solid department of more than 60 people . • Points of contact in the process : 1 . Recruitment / Hiring Manager 2 . Hiring Manager / Traing team 3 . Hiring Manager / Team • Points of friction and most frequent problems in the process : 1 . More than 50 % of the applicants do not meet the profile required by the position 2 . 26 % of the pre - selected candidates do not pass the selection processes 3 . 5 % of candidates do not accept the offer 4 . 44.4 % of the people hired resign before reaching the company for one year 5 . Hiring and Training each new employee costs the company $ 5000 Insight An in - depth interview with the hiring manager was applied . A statistical analysis will be performed to obtain more data . Data was requested from the training and finance department to validate the costs of hiring and training each new employee . It is necessary to maintain a balance between desertion , training budget and the professional career of the employees , to achieve this it is proposed to create an internship program ( recent graduates with little work experience ) where employees can be trained by the company and thus offer you a professional career internally . Approach During a second exercise , the challenge will be to do this same employee - focused mapping as my customer and understand from their perspective as a collector what could change / be done better by the company , starting from their experience as a candidate during the hiring process , following onborarding , training , leadership style and learning and development opportunities . ### Output:

12474

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for innovation reflexion - Avril 2021 - Nathalie Sylla Challenge & selection The tool I use to help all stakeholders finding their way through the complexity of a project is the mind map . What exactly is a mind map ? According to the definition of Buzan T. and Buzan B. ( 1999 , Dessine - moi l'intelligence . Paris : Les Éditions d'Organisation . ) , the mind map ( or heuristic diagram ) is a graphic representation technique that follows the natural functioning of the mind and allows the brain 's potential to be released . Cf Annex1 This tool has many advantages : • It is accessible to all and does not require significant material investment and can be done quickly • It is scalable • It allows categorization and linking of information • It can be applied to any type of situation : notetaking , problem solving , analysis , creation of new ideas • It is suitable for all people and is easy to learn • It is fun and encourages exchanges • It makes visible the dimension of projects , opportunities , interconnections • It synthesizes • It makes the project understandable • It allows you to explore ideas The creation of a mind map starts with an idea / problem located at its center . This starting point generates ideas / work areas , incremented around this center in a radial structure , which in turn is completed with as many branches as new ideas . This tool enables creativity and logic to be mobilized , it is a map of the thoughts . Creativity is enhanced because participants feel comfortable with the method . Application & Insight I start the process of the mind map creation with the stakeholders standing around a large board ( white or paper board ) . In the center of the board , I write and highlight the topic to design . Through a series of questions , I guide the stakeholders in modelling the mind map . I adapt the series of questions according to the topic to be addressed . In the type of questions , we can use : who , what , when , where , why , how , how much . The use of the “ why ” is very interesting to understand the origin . By this way , the interviewed person frees itself from paradigms and thus dares to propose new ideas / ways of functioning . I plan two hours for a workshop . Design Thinking for innovation reflexion - Avril 2021 - Nathalie Sylla After modelling the mind map on paper , I propose to the participants a digital visualization of their work with the addition of color codes , images and interconnections . This second workshop also lasts two hours and allows the mind map to evolve . Once familiarized with it , the stakeholders discover the power of the tool . Then , the second workshop brings out even more ideas and constructive exchanges between the stakeholders . Around this new mind map , they have learned to work together and want to make visible the untold ideas . I now present all the projects I manage in this type of format in order to ease rapid understanding for decision - makers . These presentations are the core of my business models . The decision - makers are thus able to identify the opportunities of the projects and can take quick decisions to validate them . They find answers to their questions thank to a schematic representation . Approach What I find amazing with the facilitation of this type of workshop is the participants commitment for the project . This tool helps to give meaning . The participants appropriate the story and want to keep writing it . Then , they easily become actors or sponsors of the project . A trust relationship is built , thus facilitating the implementation of related actions . Design Thinking for innovation reflexion - Avril 2021 - Nathalie Sylla Annex 1 : Mind Map Shared facilities project

EMAIL: ID_NUM: NAME_STUDENT: Nathalie Sylla, Nathalie Sylla, Nathalie Sylla PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for innovation reflexion - Avril 2021 - Nathalie Sylla Challenge & selection The tool I use to help all stakeholders finding their way through the complexity of a project is the mind map . What exactly is a mind map ? According to the definition of Buzan T. and Buzan B. ( 1999 , Dessine - moi l'intelligence . Paris : Les Éditions d'Organisation . ) , the mind map ( or heuristic diagram ) is a graphic representation technique that follows the natural functioning of the mind and allows the brain 's potential to be released . Cf Annex1 This tool has many advantages : • It is accessible to all and does not require significant material investment and can be done quickly • It is scalable • It allows categorization and linking of information • It can be applied to any type of situation : notetaking , problem solving , analysis , creation of new ideas • It is suitable for all people and is easy to learn • It is fun and encourages exchanges • It makes visible the dimension of projects , opportunities , interconnections • It synthesizes • It makes the project understandable • It allows you to explore ideas The creation of a mind map starts with an idea / problem located at its center . This starting point generates ideas / work areas , incremented around this center in a radial structure , which in turn is completed with as many branches as new ideas . This tool enables creativity and logic to be mobilized , it is a map of the thoughts . Creativity is enhanced because participants feel comfortable with the method . Application & Insight I start the process of the mind map creation with the stakeholders standing around a large board ( white or paper board ) . In the center of the board , I write and highlight the topic to design . Through a series of questions , I guide the stakeholders in modelling the mind map . I adapt the series of questions according to the topic to be addressed . In the type of questions , we can use : who , what , when , where , why , how , how much . The use of the “ why ” is very interesting to understand the origin . By this way , the interviewed person frees itself from paradigms and thus dares to propose new ideas / ways of functioning . I plan two hours for a workshop . Design Thinking for innovation reflexion - Avril 2021 - Nathalie Sylla After modelling the mind map on paper , I propose to the participants a digital visualization of their work with the addition of color codes , images and interconnections . This second workshop also lasts two hours and allows the mind map to evolve . Once familiarized with it , the stakeholders discover the power of the tool . Then , the second workshop brings out even more ideas and constructive exchanges between the stakeholders . Around this new mind map , they have learned to work together and want to make visible the untold ideas . I now present all the projects I manage in this type of format in order to ease rapid understanding for decision - makers . These presentations are the core of my business models . The decision - makers are thus able to identify the opportunities of the projects and can take quick decisions to validate them . They find answers to their questions thank to a schematic representation . Approach What I find amazing with the facilitation of this type of workshop is the participants commitment for the project . This tool helps to give meaning . The participants appropriate the story and want to keep writing it . Then , they easily become actors or sponsors of the project . A trust relationship is built , thus facilitating the implementation of related actions . Design Thinking for innovation reflexion - Avril 2021 - Nathalie Sylla Annex 1 : Mind Map Shared facilities project ### Output:

7

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Mind Mapping + Challenges & Selection Before I had learned Design Innovation course , I faced a problem of customer satisfaction concerning with the bad smell like the toilet used , always happened in afternoon in my workplace . I picked this problem to solve by asking the question how can I remove this smell out of my workplace . There are many various methods to solve this problem . Mind Mapping is the process that I pick . Mind Mapping is a graphical way like brain to represent ideas and concept . It is easily to check vision and structuring information , helping to analyze , recall and apply the new idea . + Application & Insight I start the process by making Napkin Pitch ; the first one , the Big Idea is the method to reduce the smell within my workplace . The second one , Benefit / need is focus on satisfaction of my colleague and our customer . The third one , Execution is finding something , easily find in local and there are cheap price to reduce the smell . After I found from research and text book , there were 3 testers ; Charcoal , Mothball and the waste of coffee , to reduce the smell . I make a small test within 3 days for each . All of them can reduce the smell . The best one is charcoal . Another one is mothball ( expensive ) and the waste of coffee . The important thing is my workplace is located near a coffee shop , the coffee workers always change the cash to smaller one with us to use in their operation . On the other hand , the waste of coffee is the garbage of them , coffee workers throw away everyday . They are willing to give the waste of coffee to us . In summary , I picked the waste of coffee to reduce the smell with low budget because it is free . + Approach After the test has begun , I am testing the period how long the waste of coffee can absorb the bad smell . It is very interesting to continue research more to create some deodorized product from the waste of coffee because there are many coffee shop in my local and there are the huge waste of coffee also . Is the next phase appropriate with Visualization process , right ?

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Mind Mapping + Challenges & Selection Before I had learned Design Innovation course , I faced a problem of customer satisfaction concerning with the bad smell like the toilet used , always happened in afternoon in my workplace . I picked this problem to solve by asking the question how can I remove this smell out of my workplace . There are many various methods to solve this problem . Mind Mapping is the process that I pick . Mind Mapping is a graphical way like brain to represent ideas and concept . It is easily to check vision and structuring information , helping to analyze , recall and apply the new idea . + Application & Insight I start the process by making Napkin Pitch ; the first one , the Big Idea is the method to reduce the smell within my workplace . The second one , Benefit / need is focus on satisfaction of my colleague and our customer . The third one , Execution is finding something , easily find in local and there are cheap price to reduce the smell . After I found from research and text book , there were 3 testers ; Charcoal , Mothball and the waste of coffee , to reduce the smell . I make a small test within 3 days for each . All of them can reduce the smell . The best one is charcoal . Another one is mothball ( expensive ) and the waste of coffee . The important thing is my workplace is located near a coffee shop , the coffee workers always change the cash to smaller one with us to use in their operation . On the other hand , the waste of coffee is the garbage of them , coffee workers throw away everyday . They are willing to give the waste of coffee to us . In summary , I picked the waste of coffee to reduce the smell with low budget because it is free . + Approach After the test has begun , I am testing the period how long the waste of coffee can absorb the bad smell . It is very interesting to continue research more to create some deodorized product from the waste of coffee because there are many coffee shop in my local and there are the huge waste of coffee also . Is the next phase appropriate with Visualization process , right ? ### Output:

20678

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Joshua Marie Design Thinking for Innovation Reflection – Learning Launch Challenge I am currently a college student taking up the course Electronics Engineering at the Technological Institute of the Philippines . I ’m currently a 5th - year level student right now and in order to graduate , the major requirement is to pass the subject Design Project . Our team ’s design project focuses the design of a hydroponic system of farming . Hydroponic farming is a method of growing plants using nutrient solutions in a water solvent instead of using soil . Because hydroponic systems have already many existing designs according to our research , doing our prototype will be like copy - pasting of the existing designs . Hence , our design project will not be culminating and unique in any sense . Our adviser challenged us that aside from making our design economically cheaper than the current alternatives , we should include feature / s in the design that will make it culminating and unique to other designs . Selection Our team thought of using design thinking to solve the problem . After brainstorming of different design tools , we thought of using the Learning Launch tool as the best tool for this challenge . Learning Launch , as what I ’ve learned from the video presentations , is a design tool in a form of a small experiment that tests the new idea in the marketplace . In addition , I ’ve learned that the purpose of a learning launch is not to prove that the feature that we will add is good but rather to get the truth if the feature that we will add in our design project will be culminating to the target customers . Application One of the trends in technology today is the Internet of Things or IoT. IoT refers to the internetworking between physical connected devices wherein each device is connected to the Internet for the purpose of collection and exchange of data . IoT allows objects to be sensed or controlled remotely across the network , creating opportunities for more direct integration of the physical world into computer - based systems which results in improved efficiency , accuracy , and economic benefit . We used design thinking to think of a feature that will be culminating in our project . After a long discussion , we thought of using IoT to integrate our hydroponic farm with the Internet using a set of procedures . First , there will be sensors installed into the hydroponic farm to gather necessary data . Next , all of the data gathered using the sensors such as water pressure , water level , temperature , and light will be collected by the Wi - Fi module for transfer over the Internet . Finally , the users can track the data and status on their smartphones via the Hydroponics App that we have created . The good about this is that the hydroponic farmers can track their farm anytime anywhere . Moreover , the materials that we used in the project turned out to be economically cheaper and according to our calculations , we managed to lower down the cost of the hydroponic system without compromising efficiency . As this feature was but a small experiment , we used Learning Launch to determine if this assumption meets the recent needs of the target customers with regards to hydroponic farm . Since this idea was proven to be culminating and revolutionary to the hydroponic scene , we intend to use design thinking and learning launch tool again to come up with more unique ideas for our project . Insight Using the learning launch tool , our team identified an assumption that will make our project culminating then we tested this assumption in the marketplace . We could say that we managed to overcome the challenge since the comments and reactions of the customers were proven to be positive . Making the prototype economically viable is one thing but the integration of IoT were found to be revolutionary and unique by the customers and specialists alike since no one has made a hydroponic system with IoT before . Overcoming this one challenge lead me to believe that design thinking and learning launch both deliver impact to both the sellers and the customers . Approach Since our team proved that learning launch is a very effective design tool for testing ideas , we decided to use it for future challenges to come . Furthermore , our team decided to incorporate the insight that we gained during the challenge and since design thinking involves many different design tools , we will always be ready to conduct brainstorms to determine which ones are the most effective with accordance to the situation . For the next engineering - related projects that will come into the future , we thought of trying the Visualization tool since engineers are known best for being imaginative and creative with ideas .

EMAIL: ID_NUM: NAME_STUDENT: Joshua Marie PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Joshua Marie Design Thinking for Innovation Reflection – Learning Launch Challenge I am currently a college student taking up the course Electronics Engineering at the Technological Institute of the Philippines . I ’m currently a 5th - year level student right now and in order to graduate , the major requirement is to pass the subject Design Project . Our team ’s design project focuses the design of a hydroponic system of farming . Hydroponic farming is a method of growing plants using nutrient solutions in a water solvent instead of using soil . Because hydroponic systems have already many existing designs according to our research , doing our prototype will be like copy - pasting of the existing designs . Hence , our design project will not be culminating and unique in any sense . Our adviser challenged us that aside from making our design economically cheaper than the current alternatives , we should include feature / s in the design that will make it culminating and unique to other designs . Selection Our team thought of using design thinking to solve the problem . After brainstorming of different design tools , we thought of using the Learning Launch tool as the best tool for this challenge . Learning Launch , as what I ’ve learned from the video presentations , is a design tool in a form of a small experiment that tests the new idea in the marketplace . In addition , I ’ve learned that the purpose of a learning launch is not to prove that the feature that we will add is good but rather to get the truth if the feature that we will add in our design project will be culminating to the target customers . Application One of the trends in technology today is the Internet of Things or IoT. IoT refers to the internetworking between physical connected devices wherein each device is connected to the Internet for the purpose of collection and exchange of data . IoT allows objects to be sensed or controlled remotely across the network , creating opportunities for more direct integration of the physical world into computer - based systems which results in improved efficiency , accuracy , and economic benefit . We used design thinking to think of a feature that will be culminating in our project . After a long discussion , we thought of using IoT to integrate our hydroponic farm with the Internet using a set of procedures . First , there will be sensors installed into the hydroponic farm to gather necessary data . Next , all of the data gathered using the sensors such as water pressure , water level , temperature , and light will be collected by the Wi - Fi module for transfer over the Internet . Finally , the users can track the data and status on their smartphones via the Hydroponics App that we have created . The good about this is that the hydroponic farmers can track their farm anytime anywhere . Moreover , the materials that we used in the project turned out to be economically cheaper and according to our calculations , we managed to lower down the cost of the hydroponic system without compromising efficiency . As this feature was but a small experiment , we used Learning Launch to determine if this assumption meets the recent needs of the target customers with regards to hydroponic farm . Since this idea was proven to be culminating and revolutionary to the hydroponic scene , we intend to use design thinking and learning launch tool again to come up with more unique ideas for our project . Insight Using the learning launch tool , our team identified an assumption that will make our project culminating then we tested this assumption in the marketplace . We could say that we managed to overcome the challenge since the comments and reactions of the customers were proven to be positive . Making the prototype economically viable is one thing but the integration of IoT were found to be revolutionary and unique by the customers and specialists alike since no one has made a hydroponic system with IoT before . Overcoming this one challenge lead me to believe that design thinking and learning launch both deliver impact to both the sellers and the customers . Approach Since our team proved that learning launch is a very effective design tool for testing ideas , we decided to use it for future challenges to come . Furthermore , our team decided to incorporate the insight that we gained during the challenge and since design thinking involves many different design tools , we will always be ready to conduct brainstorms to determine which ones are the most effective with accordance to the situation . For the next engineering - related projects that will come into the future , we thought of trying the Visualization tool since engineers are known best for being imaginative and creative with ideas . ### Output:

10541

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling - Sales Asset Challenge : So , the place where I work is called Tata Group ’s , where I work as an Admissions Counselor helping people in enrolling into our education programs . Now , as a counselor , my job is to make sure that the learners are really able to understand the USP of the program , where they can connect it to their career and can really see its value . But apparently , I used to be like a chatbot(website ) , just telling the data which was already present on the website . Thus , my conversion ratio ( lead to sales ) was less since not many learners could identify the benefits of enrolling into the program . Selection : I understood that I will have to change the way I counsel and add more meaning and value to it . The tool which I used was story - telling . I could understand that for a learner to completely relate to our program(product ) , it is important that I share relevant examples which he could easily relate to . And thus , he would get the underlying value addition of the program . Application : So , moving forward , in all my counselling , I used to tell two stories where in the first case(let ’s say X ) , the learner who took the program and then , explained her career growth after few years , how she could moved up the corporate ladder , how she managed to apply her learnings into various work activities , how she used to networking for better opportunities etc . In the second case(consider Y ) , the learner did not enroll into the program and thereby lead to a flat trajectory of career growth and where she missed on various opportunities to scale up . Insight : By doing this , there were three clear insights viz . 1 ) There is more engagement with the learner during the counselling . 2 ) I am able to build more trust with the learner . 3 ) The conversion of lead to sales has increased phenomenally . Approach : In future , I am looking to innovate with various styles of storytelling ; one of which is the prompting where I keep on continuously asking questions regarding their future and whether they are taking active steps in that direction . The moment I find an answer where they are n’t prepared would be my gateway to explain the benefit of our program linking to that question in a storytelling manner .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling - Sales Asset Challenge : So , the place where I work is called Tata Group ’s , where I work as an Admissions Counselor helping people in enrolling into our education programs . Now , as a counselor , my job is to make sure that the learners are really able to understand the USP of the program , where they can connect it to their career and can really see its value . But apparently , I used to be like a chatbot(website ) , just telling the data which was already present on the website . Thus , my conversion ratio ( lead to sales ) was less since not many learners could identify the benefits of enrolling into the program . Selection : I understood that I will have to change the way I counsel and add more meaning and value to it . The tool which I used was story - telling . I could understand that for a learner to completely relate to our program(product ) , it is important that I share relevant examples which he could easily relate to . And thus , he would get the underlying value addition of the program . Application : So , moving forward , in all my counselling , I used to tell two stories where in the first case(let ’s say X ) , the learner who took the program and then , explained her career growth after few years , how she could moved up the corporate ladder , how she managed to apply her learnings into various work activities , how she used to networking for better opportunities etc . In the second case(consider Y ) , the learner did not enroll into the program and thereby lead to a flat trajectory of career growth and where she missed on various opportunities to scale up . Insight : By doing this , there were three clear insights viz . 1 ) There is more engagement with the learner during the counselling . 2 ) I am able to build more trust with the learner . 3 ) The conversion of lead to sales has increased phenomenally . Approach : In future , I am looking to innovate with various styles of storytelling ; one of which is the prompting where I keep on continuously asking questions regarding their future and whether they are taking active steps in that direction . The moment I find an answer where they are n’t prepared would be my gateway to explain the benefit of our program linking to that question in a storytelling manner . ### Output:

10581

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping 1 . Challenge As a volunteer in a social organization assisting in education sector , one of the challenges that I ( and my team ) faced in a government school was the structural and regulatory inefficiency in the teaching process by the teachers due to lack of funds , resources and motivation as well as the lack of involvement and engagement by the junior class students due to lack of interest and large student classrooms . So in brief the challenge in front of our team was “ to improve the engagement and the performance of the students ” . The ‘ scope of this problem ’ included majorly three ( 3 ) aspects : the teaching and administrative system , the students themselves and finally an external factor their family and their family ’s financial conditions . Finally the ‘ constraints ’ of this challenge for us was the lack of resources and funds as well as large class groups due to infrastructural limitations of the school . 2 . Selection After analyzing the situation , its scope and the constraints we chose ‘ Mind Mapping ’ as an appropriate tool . Now , as Mind Mapping process is one , which is used to i ) generate insights from exploration activities and ii ) using those to create design criteria ; given the problem at hand , the process of exploring the real issues in depth from the different perspectives of the students , the teachers and the parents , we could develop insights through use of innovative tools and drive our focus towards the outline of the real pain points , i.e. , ‘ The Design Criteria or The Explicit Goals ’ seems to be the logical way forward . 3 . Application The process of application for ‘ Mind Mapping ’ in order to initially generate insights from exploration activities was segmented into 2 parts - I. The Wish Note Game – The purpose of the ‘ Wish Note ’ was to understand what are the expectations of the students from their teachers and what changes do they think can help in their performance improvement , then teachers ’ expectations from the students which they think can help them stay motivated and enthusiastic , and finally the parents and their views regarding what they expect from the school . II . The Group Discussion – The Wish Note game was followed by the ‘ Group Discussion ’ wherein the Notes which were appropriate and met the expectations of all sides were put forward to discuss for all the stakeholders ’ understanding & opinions and to move forward to provide insights from approved expectations for design criteria . Finally the second part of the process was to create the ‘ Design Criteria ’ or the ‘ Explicit Goals ’ that needs to be focused by all the stakeholders and create a systematic and structural approach after applying the experimental and exploratory designs to achieve the same keeping in mind their feasibility and being achieved within the constraints . The whole process was being planned as well as applied smoothly and effectively . 4 . Insights By following the above mentioned process and moving forward within the guidelines , we were able to generate some mind boggling insights . We were able to identify : I. The students look forward to put more focus on real outdoor experiments , activities and games which could help them boost up and get more involved and excited about those activities . II . The students also highlighted that they would be able to focus more if they would know the real life application and utility of those subjects . III . The teachers on the other hand expressed that the classroom environment is focus more on a one way communication rather than students asking or engaging and comprised of ‘ large student groups ’ which made them demotivated to teach or experiment . Also they limit their perception of activities and experiment to lack of funds and believe lack of funds is a serious problem . IV . It was found that many of the parents were short sighted as they felt that studies did not provide their families ’ financial condition any return while engagement of these students to assist their families can prove to be more fruitful . It was also verified that the family has been the most crucial factor in supporting or discouraging the students . 5 . Approach Given that our current approach of ‘ Mind Mapping ’ has provided us with a very efficiently executed process that has also helped us to gain some crucial insights which has assisted us into narrowing our focus area from multiple dimensions towards the major points like the two way communication and outdoor activities which can be collaborated , the family factor which is the catalyst of the whole situation even after not being a direct part of the whole teaching process . This narrowing down of the issue will always help to i ) clear our mind and remove uncertainties and ii ) move forward with more confidence . Hence I would generally prefer using the same approach in similar conditions . The only little tweaks that could be applied in the future in such problems would be utilizing a mix of more exploratory methods or different ones to try a more functionally efficient and insightful process .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping 1 . Challenge As a volunteer in a social organization assisting in education sector , one of the challenges that I ( and my team ) faced in a government school was the structural and regulatory inefficiency in the teaching process by the teachers due to lack of funds , resources and motivation as well as the lack of involvement and engagement by the junior class students due to lack of interest and large student classrooms . So in brief the challenge in front of our team was “ to improve the engagement and the performance of the students ” . The ‘ scope of this problem ’ included majorly three ( 3 ) aspects : the teaching and administrative system , the students themselves and finally an external factor their family and their family ’s financial conditions . Finally the ‘ constraints ’ of this challenge for us was the lack of resources and funds as well as large class groups due to infrastructural limitations of the school . 2 . Selection After analyzing the situation , its scope and the constraints we chose ‘ Mind Mapping ’ as an appropriate tool . Now , as Mind Mapping process is one , which is used to i ) generate insights from exploration activities and ii ) using those to create design criteria ; given the problem at hand , the process of exploring the real issues in depth from the different perspectives of the students , the teachers and the parents , we could develop insights through use of innovative tools and drive our focus towards the outline of the real pain points , i.e. , ‘ The Design Criteria or The Explicit Goals ’ seems to be the logical way forward . 3 . Application The process of application for ‘ Mind Mapping ’ in order to initially generate insights from exploration activities was segmented into 2 parts - I. The Wish Note Game – The purpose of the ‘ Wish Note ’ was to understand what are the expectations of the students from their teachers and what changes do they think can help in their performance improvement , then teachers ’ expectations from the students which they think can help them stay motivated and enthusiastic , and finally the parents and their views regarding what they expect from the school . II . The Group Discussion – The Wish Note game was followed by the ‘ Group Discussion ’ wherein the Notes which were appropriate and met the expectations of all sides were put forward to discuss for all the stakeholders ’ understanding & opinions and to move forward to provide insights from approved expectations for design criteria . Finally the second part of the process was to create the ‘ Design Criteria ’ or the ‘ Explicit Goals ’ that needs to be focused by all the stakeholders and create a systematic and structural approach after applying the experimental and exploratory designs to achieve the same keeping in mind their feasibility and being achieved within the constraints . The whole process was being planned as well as applied smoothly and effectively . 4 . Insights By following the above mentioned process and moving forward within the guidelines , we were able to generate some mind boggling insights . We were able to identify : I. The students look forward to put more focus on real outdoor experiments , activities and games which could help them boost up and get more involved and excited about those activities . II . The students also highlighted that they would be able to focus more if they would know the real life application and utility of those subjects . III . The teachers on the other hand expressed that the classroom environment is focus more on a one way communication rather than students asking or engaging and comprised of ‘ large student groups ’ which made them demotivated to teach or experiment . Also they limit their perception of activities and experiment to lack of funds and believe lack of funds is a serious problem . IV . It was found that many of the parents were short sighted as they felt that studies did not provide their families ’ financial condition any return while engagement of these students to assist their families can prove to be more fruitful . It was also verified that the family has been the most crucial factor in supporting or discouraging the students . 5 . Approach Given that our current approach of ‘ Mind Mapping ’ has provided us with a very efficiently executed process that has also helped us to gain some crucial insights which has assisted us into narrowing our focus area from multiple dimensions towards the major points like the two way communication and outdoor activities which can be collaborated , the family factor which is the catalyst of the whole situation even after not being a direct part of the whole teaching process . This narrowing down of the issue will always help to i ) clear our mind and remove uncertainties and ii ) move forward with more confidence . Hence I would generally prefer using the same approach in similar conditions . The only little tweaks that could be applied in the future in such problems would be utilizing a mix of more exploratory methods or different ones to try a more functionally efficient and insightful process . ### Output:

18183

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Storytelling Challenge : I come from a town in India from the state of Kerala , where we have a serious challenge with waste management . Domestic waste created from households , hotels , hospitals and other industrial activities has become a menace that the state government and local authorities are not able to manage . This has polluted our water bodies including lakes , rivers and wells . Though Kerala state Human Development Index ( HDI ) is comparable with developed countries , waste management has become a herculean task . Selection of Storey Telling as a tool : Stakeholders in this challenge are numerous including general public , hospital and hotel staff and authorities , customers and patients , industry management and staff , school and college going student , elderly people , people living near to rivers banks and lakes etc . We decided to create a story line that started with an interview with the a dozen of elderly people between 60 - 80 who shares their personal stories explaining how beautiful , clean and pristine was the river and water bodies were that they even used to drink directly from them . The story then shows the current reality showing how filthy has the place has become . The story also includes public behaviour , including the way they irresponsibly dump and discard the waste which is then scavenged by dogs , crows and other creatures . It also shows how people gets disgusted by the rotting smell and the mere sight of it . The story then shows the big ques in the local government hospital where people are waiting with their young children for seeing doctor for the illness of fever and contagious diseases . The story then shows how people can convert their domestic waste into compost and biogas where the benefit is twofold . The money saved on cooking gas and the vegetables and fruits that they grow with the compost generated shows the smiling and happy families . We also added how the Japanese society has cleaned and created a sewerage which is clean enough for fishes to be grown in that where people uses these places for recreation and gatherings . The story ends with hospitals without patients , clean and pristine streams and rivers , clean roads and public places , people enjoying fresh local vegetables and fruits . Application We applied the story telling tool , which had real characters to explain the need of reducing , reusing and recycling the waste created by individuals , residential areas , local business and industries to highlight the importance of waste management . This documentary like story telling was run on visual medias throughout schools , colleges , public places like bus and train stations , parks and places of religious gathering including local masjids , temples and churches . The awareness created was so huge that people realized and recognised the importance of responsible waste management . Insights : We realised that when we add real stories that touch human emotions including fear , hope and promise , stakeholders tend to react positively and the much needed change happens . We also realised there could be more stakeholders to the challenge including people of younger age ( between 5 - 10 ) and should also gather their expectations and wants to create a better society . E.g. : Would they like to play in a clean and pristine stream , would they like to pluck fresh fruits that are grown on the streets while they go to schools etc . We also realised that if we could add the financial benefit for the peoples and authorities associated with waste transport and management , reduction in public health in terms of wasted days due to sickness etc . We also thought of adding a happiness index if the ‘ What if ’ possibilities are met . Approach : The selected tool is very promising , we may include visualisation that will help us to improve it further so that stakeholder can have contribute more suggestion and ideas . We may use virtual reality to show what is possible by working together . To increase the conviction we may also add the financial benefits , the mental health benefits of the overcoming the challenge .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Storytelling Challenge : I come from a town in India from the state of Kerala , where we have a serious challenge with waste management . Domestic waste created from households , hotels , hospitals and other industrial activities has become a menace that the state government and local authorities are not able to manage . This has polluted our water bodies including lakes , rivers and wells . Though Kerala state Human Development Index ( HDI ) is comparable with developed countries , waste management has become a herculean task . Selection of Storey Telling as a tool : Stakeholders in this challenge are numerous including general public , hospital and hotel staff and authorities , customers and patients , industry management and staff , school and college going student , elderly people , people living near to rivers banks and lakes etc . We decided to create a story line that started with an interview with the a dozen of elderly people between 60 - 80 who shares their personal stories explaining how beautiful , clean and pristine was the river and water bodies were that they even used to drink directly from them . The story then shows the current reality showing how filthy has the place has become . The story also includes public behaviour , including the way they irresponsibly dump and discard the waste which is then scavenged by dogs , crows and other creatures . It also shows how people gets disgusted by the rotting smell and the mere sight of it . The story then shows the big ques in the local government hospital where people are waiting with their young children for seeing doctor for the illness of fever and contagious diseases . The story then shows how people can convert their domestic waste into compost and biogas where the benefit is twofold . The money saved on cooking gas and the vegetables and fruits that they grow with the compost generated shows the smiling and happy families . We also added how the Japanese society has cleaned and created a sewerage which is clean enough for fishes to be grown in that where people uses these places for recreation and gatherings . The story ends with hospitals without patients , clean and pristine streams and rivers , clean roads and public places , people enjoying fresh local vegetables and fruits . Application We applied the story telling tool , which had real characters to explain the need of reducing , reusing and recycling the waste created by individuals , residential areas , local business and industries to highlight the importance of waste management . This documentary like story telling was run on visual medias throughout schools , colleges , public places like bus and train stations , parks and places of religious gathering including local masjids , temples and churches . The awareness created was so huge that people realized and recognised the importance of responsible waste management . Insights : We realised that when we add real stories that touch human emotions including fear , hope and promise , stakeholders tend to react positively and the much needed change happens . We also realised there could be more stakeholders to the challenge including people of younger age ( between 5 - 10 ) and should also gather their expectations and wants to create a better society . E.g. : Would they like to play in a clean and pristine stream , would they like to pluck fresh fruits that are grown on the streets while they go to schools etc . We also realised that if we could add the financial benefit for the peoples and authorities associated with waste transport and management , reduction in public health in terms of wasted days due to sickness etc . We also thought of adding a happiness index if the ‘ What if ’ possibilities are met . Approach : The selected tool is very promising , we may include visualisation that will help us to improve it further so that stakeholder can have contribute more suggestion and ideas . We may use virtual reality to show what is possible by working together . To increase the conviction we may also add the financial benefits , the mental health benefits of the overcoming the challenge . ### Output:

12850

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization – An Effective Design Thinking Tool Challenge When my second baby girl was about to deliver , it created jealous , worries to the big sister which was 9- year - old . She said , “ I am worried because you will spend all the time with the baby and no one will take care of me . ” When I heard it for the 3rd time , I understood a simple answer like “ we will still love you ” would not ease her worries . The problem should be solved before the new baby born and before her worries are amplified . Selection I need to select a way which is easy to be accepted by a 9 - year - old kid , a way which will not create more argument and confusion , so I selected visualization . Application In a quiet afternoon when no one of us was busy with anything , I sit with my daughter on a table with a pen and paper . First , I drew 3 stick figures representing mom , dad and herself in a triangle position . From each person , drew arrows to another person . Then ask my daughter , “ if you want to split your love to your mom and me , how do you want split it ” . “ 50 % and 50 % ” , she just learnt percentage . I explained to her that mom and dad would also share the love equally in the family , so I put 50 % beside each arrow . A simple love sharing graphic was created as shown below . I asked my daughter to calculate how much love each person gives and receives . Very quickly , she calculated everyone gives and receives 100 % of the love . Then I asked her to draw another graphic if she had a little sister . I helped her draw 4 stick figures in a square position . With some additional help , she drew a new love sharing graphic with little sister included as shown below and marked the love each one gives and receives . Now it ’s 1/3 for each to give and receive . Again , I asked her to calculate how much total love each person gives and receives . To her surprise , it ’s still 100 % . A simple visualized graphic and math helped my daughter understand no matter how many members added in the family he does not receive less love . Actually after this talk , she never express her concern again . She started to share all the happiness we had during the pregnancy and could not wait the baby to join the family . Insight Even though this is a case used to a kid , it ’s the same to adults . Visualization is great design thinking tool which can simplify your idea and make other people understand it quickly and clearly . It ’s easier for people to join the conversation and creating an engaging environment for participation . It does not require any drawing skill to use visualization tool to communicate and convey ideas . My 9 - year - old daughter can do it . With her own participation , she understood and accepted the concept easily . Approach The approach to choose from design thinking tools is highly depending on what is your objective , what is the problem you want to solve , what are the people you work with and what the challenge you are facing . For a 9 - year - old kid , I believe it ’s easy and effective to start with visualization . You can have fast feedback if it ’s working or not . If it ’s not working , I think the next try should be storytelling . It could take longer time and repeating efforts , but it could build the positive perspectives for her .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization – An Effective Design Thinking Tool Challenge When my second baby girl was about to deliver , it created jealous , worries to the big sister which was 9- year - old . She said , “ I am worried because you will spend all the time with the baby and no one will take care of me . ” When I heard it for the 3rd time , I understood a simple answer like “ we will still love you ” would not ease her worries . The problem should be solved before the new baby born and before her worries are amplified . Selection I need to select a way which is easy to be accepted by a 9 - year - old kid , a way which will not create more argument and confusion , so I selected visualization . Application In a quiet afternoon when no one of us was busy with anything , I sit with my daughter on a table with a pen and paper . First , I drew 3 stick figures representing mom , dad and herself in a triangle position . From each person , drew arrows to another person . Then ask my daughter , “ if you want to split your love to your mom and me , how do you want split it ” . “ 50 % and 50 % ” , she just learnt percentage . I explained to her that mom and dad would also share the love equally in the family , so I put 50 % beside each arrow . A simple love sharing graphic was created as shown below . I asked my daughter to calculate how much love each person gives and receives . Very quickly , she calculated everyone gives and receives 100 % of the love . Then I asked her to draw another graphic if she had a little sister . I helped her draw 4 stick figures in a square position . With some additional help , she drew a new love sharing graphic with little sister included as shown below and marked the love each one gives and receives . Now it ’s 1/3 for each to give and receive . Again , I asked her to calculate how much total love each person gives and receives . To her surprise , it ’s still 100 % . A simple visualized graphic and math helped my daughter understand no matter how many members added in the family he does not receive less love . Actually after this talk , she never express her concern again . She started to share all the happiness we had during the pregnancy and could not wait the baby to join the family . Insight Even though this is a case used to a kid , it ’s the same to adults . Visualization is great design thinking tool which can simplify your idea and make other people understand it quickly and clearly . It ’s easier for people to join the conversation and creating an engaging environment for participation . It does not require any drawing skill to use visualization tool to communicate and convey ideas . My 9 - year - old daughter can do it . With her own participation , she understood and accepted the concept easily . Approach The approach to choose from design thinking tools is highly depending on what is your objective , what is the problem you want to solve , what are the people you work with and what the challenge you are facing . For a 9 - year - old kid , I believe it ’s easy and effective to start with visualization . You can have fast feedback if it ’s working or not . If it ’s not working , I think the next try should be storytelling . It could take longer time and repeating efforts , but it could build the positive perspectives for her . ### Output:

15689

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Writing Business Memos WHAT IS A BUSINESS MEMO ? A business memo is a short document used to transmit information within an organization . Memos are characterized by being brief , direct , and easy to navigate . They are less formal than letters but should maintain a professional , succinct style . Often , the purpose of a business memo is twofold : to identify a problem and propose a solution . Other times , memos may provide or request factual information . Business memos are designed to accommodate busy readers who want to find the information they need from the memo quickly and easily . In writing a business memo , you should structure your memo to accommodate three kinds of readers : • Those who read only the executive summary • Those who skim the entire memo for its key points and a few details they 're interested in • Those who read the entire document for the details that support its major claims or recommendations Bear in mind that these readers may have different purposes in reading the memo . Often , readers need to make policy and action decisions based on the recommendations . Others may want to obtain specific information ( evidence ) needed to understand and justify policy and action decisions . Readers may also want to get a sense of your professional ability and judgment . In determining the purpose and audience of your memo , ask yourself : Who is the intended recipient of this memo ? What do I want the recipient to do after reading the memo ? What information will the recipient be looking for in the memo ? These kinds of questions will help guide your content , structure , and style choices . HOW DO I WRITE AN EFFECTIVE BUSINESS MEMO ? As stated above , an effective business memo is brief , direct , and easy to navigate . The following five writing strategies help readers to navigate business memos easily and quickly : 1 . Present the main point first . This may be the single most important guideline about the structure and content of memos . Readers should quickly grasp the content and significance of the memo . If readers have a question or problem , they want to know the answer or solution immediately — if readers want more information , they can continue reading . In other words , supporting details should follow the main point or conclusion , not precede it . 2 . Maintain a professional , succinct style . The style of your writing should be appropriate to your audience : In this case , your audience is your boss , your coworkers , or both . So , your style should be professional , straightforward , cordial , and easy to read . To achieve such a style , use short , active sentences . Avoid jargon and pretentious language . Maintain a positive or neutral tone ; avoid negative language if possible . In addition to making memos easier to read , a professional writing style also improves the writer ’s credibility . 3 . Create a very specific subject line to give the reader an immediate idea of the memo 's ( or message 's ) subject and purpose . The subject line should orient the reader to the subject and purpose of the memo and provide a handy reference for filing and quick review . Suppose , for instance , that you were writing to request authorization and funding for a business trip . You 'd avoid a general subject line like " Publisher 's Convention " or " Trip to AWP Conference " in favor of something more specific like " Request for funds : AWP conference . " The last example would tell the reader the subject and what she was being asked to do about it . 4 . Provide a summary or overview of the main points , especially if the memo is more than one page . Often referred to as an executive summary , the first paragraph of a long memo or message serves these functions : ▪ Presents the main request , recommendation or conclusion ▪ Summarizes then previews the main facts , arguments and evidence ▪ Forecasts the structure and order of information presented in the remainder of the memo ▪ Like the subject line , the executive summary provides a quick overview of the purpose and content of the memo . The reader uses it to guide both a quick first reading and subsequent rapid reviews . 5 . Use format features , such as headings , to signal structure and guide readers to the information they 're seeking . Headings provide an outline of the memo , enabling the reader to quickly see what the major topics or points are and where to find them in the memo . Make headings parallel with each other and as specific as possible . Other format features that signal structure and guide readers include short paragraphs and blocks of text , lists set off by indentations , numbers or bullets , or generous use of white space to guide the eye . STANDARD MEMO HEADING Though the format for a memo may vary from one organization to another , the standard heading consists of a series of clearly labeled lines that convey key information about the memo ’s contents and its distribution . The following are standard elements of a memo header : Date : The date on which the memo is distributed To : The person(s ) to whom it is primarily addressed ( sometimes with job title ) cc : Name(s ) of anyone else who receives a copy ( sometimes with job title ) From : Name of the writer , usually followed by his / her handwritten initials ( sometimes with job title ) Subject : or Re : Concise statement of the memo ’s topic

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Writing Business Memos WHAT IS A BUSINESS MEMO ? A business memo is a short document used to transmit information within an organization . Memos are characterized by being brief , direct , and easy to navigate . They are less formal than letters but should maintain a professional , succinct style . Often , the purpose of a business memo is twofold : to identify a problem and propose a solution . Other times , memos may provide or request factual information . Business memos are designed to accommodate busy readers who want to find the information they need from the memo quickly and easily . In writing a business memo , you should structure your memo to accommodate three kinds of readers : • Those who read only the executive summary • Those who skim the entire memo for its key points and a few details they 're interested in • Those who read the entire document for the details that support its major claims or recommendations Bear in mind that these readers may have different purposes in reading the memo . Often , readers need to make policy and action decisions based on the recommendations . Others may want to obtain specific information ( evidence ) needed to understand and justify policy and action decisions . Readers may also want to get a sense of your professional ability and judgment . In determining the purpose and audience of your memo , ask yourself : Who is the intended recipient of this memo ? What do I want the recipient to do after reading the memo ? What information will the recipient be looking for in the memo ? These kinds of questions will help guide your content , structure , and style choices . HOW DO I WRITE AN EFFECTIVE BUSINESS MEMO ? As stated above , an effective business memo is brief , direct , and easy to navigate . The following five writing strategies help readers to navigate business memos easily and quickly : 1 . Present the main point first . This may be the single most important guideline about the structure and content of memos . Readers should quickly grasp the content and significance of the memo . If readers have a question or problem , they want to know the answer or solution immediately — if readers want more information , they can continue reading . In other words , supporting details should follow the main point or conclusion , not precede it . 2 . Maintain a professional , succinct style . The style of your writing should be appropriate to your audience : In this case , your audience is your boss , your coworkers , or both . So , your style should be professional , straightforward , cordial , and easy to read . To achieve such a style , use short , active sentences . Avoid jargon and pretentious language . Maintain a positive or neutral tone ; avoid negative language if possible . In addition to making memos easier to read , a professional writing style also improves the writer ’s credibility . 3 . Create a very specific subject line to give the reader an immediate idea of the memo 's ( or message 's ) subject and purpose . The subject line should orient the reader to the subject and purpose of the memo and provide a handy reference for filing and quick review . Suppose , for instance , that you were writing to request authorization and funding for a business trip . You 'd avoid a general subject line like " Publisher 's Convention " or " Trip to AWP Conference " in favor of something more specific like " Request for funds : AWP conference . " The last example would tell the reader the subject and what she was being asked to do about it . 4 . Provide a summary or overview of the main points , especially if the memo is more than one page . Often referred to as an executive summary , the first paragraph of a long memo or message serves these functions : ▪ Presents the main request , recommendation or conclusion ▪ Summarizes then previews the main facts , arguments and evidence ▪ Forecasts the structure and order of information presented in the remainder of the memo ▪ Like the subject line , the executive summary provides a quick overview of the purpose and content of the memo . The reader uses it to guide both a quick first reading and subsequent rapid reviews . 5 . Use format features , such as headings , to signal structure and guide readers to the information they 're seeking . Headings provide an outline of the memo , enabling the reader to quickly see what the major topics or points are and where to find them in the memo . Make headings parallel with each other and as specific as possible . Other format features that signal structure and guide readers include short paragraphs and blocks of text , lists set off by indentations , numbers or bullets , or generous use of white space to guide the eye . STANDARD MEMO HEADING Though the format for a memo may vary from one organization to another , the standard heading consists of a series of clearly labeled lines that convey key information about the memo ’s contents and its distribution . The following are standard elements of a memo header : Date : The date on which the memo is distributed To : The person(s ) to whom it is primarily addressed ( sometimes with job title ) cc : Name(s ) of anyone else who receives a copy ( sometimes with job title ) From : Name of the writer , usually followed by his / her handwritten initials ( sometimes with job title ) Subject : or Re : Concise statement of the memo ’s topic ### Output:

20980

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge I work in the HR department of a multinational consulting firm with offices in diverse locations including Europe , America , Africa , Middle East and Asia . We identified a problem with our profit share program which was not driving the team collaboration that we wanted and was not linked to the company ’s strategy to drive innovation and collaboration . We consider this a good “ wicked ” problem to test because it is about human emotion , what people value and how they want to be recognised . Based on secondary research from Deloitte Human Capital ( not ethnographic tools ) on the changing nature of work and diverse and changing employee preferences , we developed a hypothesis ( see table ) that we wanted to test . Note that the business directive was that any new program could not cost the company any more money . From : Traditional Cash Profit Share To : Link to strategy to drive innovation and collaboration Linked to profit Linked to company strategy to drive innovation and collaboration Cash payments Choice of development opportunities ( eg conferences , mentoring , team rewards ) Paid to individuals Also focus on teams . ( As a consulting firm it is essential that we recognise collaborating teams ) Annual payment Recognise just in time - immediate Formula for how distributed Empower line managers to tailor rewards to their team members Selection Our team had a prototype which had been approved by key stakeholders so we chose the learning launch . We thought that we had enough secondary research to proceed to this step . We wanted to test on a small group to mitigate risks of error . Due to the diverse countries that we operate in , we decided to do two learning launches ; the first in New Zealand and also in Thailand ( together they form about 5 % of the total population ) . We chose these countries in order to ensure that we had a diverse population that would feature a range of cultural preferences and leadership styles , that would enable us to test our assumptions and our hypothesis that employees would value the greater choice and flexibility . We were very conscious that remuneration and rewards can be an emotive issue for employees , therefore we wanted to contain the sample size to only 5 % of the total population in order to mitigate risks of things going wrong . Application We followed the following steps : 1 . Training and briefing of local HR and leadership in NZ and Thailand . We asked them to gather their own stories about how they and others would benefit from the new approach , so that they could tell these stories to the employees in their countries to make the idea more real and concrete . The stories had to be “ real ” and come from the people in that location . The stories included : a. Araya in Bangkok would use her reward to engage an external mentor to help her improve her network and therefore help her to take on tougher assignments in the future . b. A team of consultants in Auckland would use their reward to go to an “ internet of things ” conference in Seattle . This would help them to seed ideas for future business growth . c. A team of consultants in Bangkok would use their fund to volunteer to provide water improvement in a remote community . This team valued creating innovative solutions for sustainable development and the paid time off to do this . 2 . We asked the HR team to work with the leadership in their country to write conversation scripts to help them talk to their teams about what they value in rewards , so that they could tailor the rewards to that particular individual and group . We identified that line managers would need support during the pilot . 3 . At the end of launch we interviewed a small number of employees and line managers , using ethnographic tools to understand and provide feedback on : the conversation they had with their line manager / employee ; how they chose their /the employee ’s reward and why ; describe how it has made them / their employee cope with the changing workforce of the future ; what impact has this had on their career . We decided to use ethnographic tools because we wanted to understand with greater detail how people felt , what conversations took place and how individuals and teams were actually impacted . This would augment the secondary Deloitte research that we had used for developing the prototype . Insight Based on the ethnographic interviews , we discovered the following : • Line managers in Thailand felt uncomfortable with the discretion and ambiguity . They were not used to having such conversations with their team members . They were concerned about lack of consistency , lack of guidelines , making poor decisions and feeling foolish with their peers . • Line managers in New Zealand felt more comfortable with the greater flexibility . They had concerns about building expectations in team members that could not be fulfilled and that the directive that this program not cost the business anymore funds was too restrictive . • Employees in Thailand were very excited by the new program and felt “ liberated ” to take a more active role in their career . However one of the interviewees said they would prefer cash . • Employees in New Zealand were also very excited and felt empowered to use their funds to propose innovative rewards that would test them professionally . One noted that at university they were taught to work in teams and felt that the company ’s focus on rewarding teams was essential for the company to be prepared to meet the challenges of the changing workplace of the future . The ethnographic testing , albeit a small sample , gave us better data on the personal and emotional impact of this program . Our learning was that it would have been beneficial to have done this right at the start . However , the advantage of the learning launch is that it involved co - creation design in the gathering of stories and visualisation cartoons and we found “ champions ” in the business who could help with further development . This co - creative energy was over and above the actual data findings from the launch . Approach Based on the learning launch and findings , the team decided that there were a number of risks to overcome before this program could be launched for all employees globally . Our assumption that all employees and line managers would value choice and flexibility was not universal when weighed against the risk of losing cash and the uncertainty associated with having more discretion . Whilst there was strong support from employees in New Zealand , the cultural factors evident in Thailand suggested that not all countries could be ready for this change . Due to the program involving remuneration , it was felt that this was too emotive to get wrong and that we should proceed cautiously . The following next steps were tabled : 1 . Return to the design phase and include more diverse thinkers 2 . Investigate if more funds could be allocated to the program ( reflecting feedback from the NZ line managers ) . This could make the program more impactful in application . 3 . Consider how the program could be tailored to different geographies and what additional training and support would be necessary . Would the business be prepared to have a different program in Asia or is global consistency more strategically important ? 4 . Plan a third learning launch in Africa ( subject to outcome of steps 1 - 3 ) 5 . Share the personal stories and visualisation cartoons captured from the learning launches , on the firm ’s intranet . Open a yammer conversation globally to build excitement and interest . This would help to build a “ cause ” ( as advocated by Victor Hernandez from Mars ) , perhaps for a future roll out . If we had our time again , we would have done ethnographic research right at the start and involved more people in the design phase to co - create the prototype . Our prototype was too well developed before launch and employees and line managers were not involved in the co - creation . On a personal level , I discovered that I was biased to seeing only the positive findings and I had to be really objective to also appreciate the data that did not align to my assumptions and hypothesis .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge I work in the HR department of a multinational consulting firm with offices in diverse locations including Europe , America , Africa , Middle East and Asia . We identified a problem with our profit share program which was not driving the team collaboration that we wanted and was not linked to the company ’s strategy to drive innovation and collaboration . We consider this a good “ wicked ” problem to test because it is about human emotion , what people value and how they want to be recognised . Based on secondary research from Deloitte Human Capital ( not ethnographic tools ) on the changing nature of work and diverse and changing employee preferences , we developed a hypothesis ( see table ) that we wanted to test . Note that the business directive was that any new program could not cost the company any more money . From : Traditional Cash Profit Share To : Link to strategy to drive innovation and collaboration Linked to profit Linked to company strategy to drive innovation and collaboration Cash payments Choice of development opportunities ( eg conferences , mentoring , team rewards ) Paid to individuals Also focus on teams . ( As a consulting firm it is essential that we recognise collaborating teams ) Annual payment Recognise just in time - immediate Formula for how distributed Empower line managers to tailor rewards to their team members Selection Our team had a prototype which had been approved by key stakeholders so we chose the learning launch . We thought that we had enough secondary research to proceed to this step . We wanted to test on a small group to mitigate risks of error . Due to the diverse countries that we operate in , we decided to do two learning launches ; the first in New Zealand and also in Thailand ( together they form about 5 % of the total population ) . We chose these countries in order to ensure that we had a diverse population that would feature a range of cultural preferences and leadership styles , that would enable us to test our assumptions and our hypothesis that employees would value the greater choice and flexibility . We were very conscious that remuneration and rewards can be an emotive issue for employees , therefore we wanted to contain the sample size to only 5 % of the total population in order to mitigate risks of things going wrong . Application We followed the following steps : 1 . Training and briefing of local HR and leadership in NZ and Thailand . We asked them to gather their own stories about how they and others would benefit from the new approach , so that they could tell these stories to the employees in their countries to make the idea more real and concrete . The stories had to be “ real ” and come from the people in that location . The stories included : a. Araya in Bangkok would use her reward to engage an external mentor to help her improve her network and therefore help her to take on tougher assignments in the future . b. A team of consultants in Auckland would use their reward to go to an “ internet of things ” conference in Seattle . This would help them to seed ideas for future business growth . c. A team of consultants in Bangkok would use their fund to volunteer to provide water improvement in a remote community . This team valued creating innovative solutions for sustainable development and the paid time off to do this . 2 . We asked the HR team to work with the leadership in their country to write conversation scripts to help them talk to their teams about what they value in rewards , so that they could tailor the rewards to that particular individual and group . We identified that line managers would need support during the pilot . 3 . At the end of launch we interviewed a small number of employees and line managers , using ethnographic tools to understand and provide feedback on : the conversation they had with their line manager / employee ; how they chose their /the employee ’s reward and why ; describe how it has made them / their employee cope with the changing workforce of the future ; what impact has this had on their career . We decided to use ethnographic tools because we wanted to understand with greater detail how people felt , what conversations took place and how individuals and teams were actually impacted . This would augment the secondary Deloitte research that we had used for developing the prototype . Insight Based on the ethnographic interviews , we discovered the following : • Line managers in Thailand felt uncomfortable with the discretion and ambiguity . They were not used to having such conversations with their team members . They were concerned about lack of consistency , lack of guidelines , making poor decisions and feeling foolish with their peers . • Line managers in New Zealand felt more comfortable with the greater flexibility . They had concerns about building expectations in team members that could not be fulfilled and that the directive that this program not cost the business anymore funds was too restrictive . • Employees in Thailand were very excited by the new program and felt “ liberated ” to take a more active role in their career . However one of the interviewees said they would prefer cash . • Employees in New Zealand were also very excited and felt empowered to use their funds to propose innovative rewards that would test them professionally . One noted that at university they were taught to work in teams and felt that the company ’s focus on rewarding teams was essential for the company to be prepared to meet the challenges of the changing workplace of the future . The ethnographic testing , albeit a small sample , gave us better data on the personal and emotional impact of this program . Our learning was that it would have been beneficial to have done this right at the start . However , the advantage of the learning launch is that it involved co - creation design in the gathering of stories and visualisation cartoons and we found “ champions ” in the business who could help with further development . This co - creative energy was over and above the actual data findings from the launch . Approach Based on the learning launch and findings , the team decided that there were a number of risks to overcome before this program could be launched for all employees globally . Our assumption that all employees and line managers would value choice and flexibility was not universal when weighed against the risk of losing cash and the uncertainty associated with having more discretion . Whilst there was strong support from employees in New Zealand , the cultural factors evident in Thailand suggested that not all countries could be ready for this change . Due to the program involving remuneration , it was felt that this was too emotive to get wrong and that we should proceed cautiously . The following next steps were tabled : 1 . Return to the design phase and include more diverse thinkers 2 . Investigate if more funds could be allocated to the program ( reflecting feedback from the NZ line managers ) . This could make the program more impactful in application . 3 . Consider how the program could be tailored to different geographies and what additional training and support would be necessary . Would the business be prepared to have a different program in Asia or is global consistency more strategically important ? 4 . Plan a third learning launch in Africa ( subject to outcome of steps 1 - 3 ) 5 . Share the personal stories and visualisation cartoons captured from the learning launches , on the firm ’s intranet . Open a yammer conversation globally to build excitement and interest . This would help to build a “ cause ” ( as advocated by Victor Hernandez from Mars ) , perhaps for a future roll out . If we had our time again , we would have done ethnographic research right at the start and involved more people in the design phase to co - create the prototype . Our prototype was too well developed before launch and employees and line managers were not involved in the co - creation . On a personal level , I discovered that I was biased to seeing only the positive findings and I had to be really objective to also appreciate the data that did not align to my assumptions and hypothesis . ### Output:

13671

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation – Visualization The challenge was to convince the heads of an organization that the new plant layout was adequate to improve the quality of work for our employees . It seeks to change the distribution because many of the workers are dissatisfied with the characteristics of their work area , such as the temperature , because we are talking about an industrial plant . In addition to this , it seeks to reduce travel times and increase security within the organization . The first tool I used was the tool of Visualization , or Visual Thinking since , as mentioned in the video “ Visualization tool ” of the first week , it will allow us to make our idea known in a more real way by simplifying the concept we are trying to communicate . In this way , managers will be able to consolidate the idea and understand the reason for the change . It was applied by means of graphics of the old and new plant distribution where storyboards and visual scenarios were included , as well as real photos . Among the illustrations presented to our clients , the thoughts , negative and positive , of the workers were added through the scenarios with small conversations . Finally , the appropriate colors and tones were used in order to convey the message of change to the public . I received many opinions in favor of the work plan that was being applied , but also constructive criticism . Together , we were able to develop an improved layout in order to benefit our employees because we join the heads of the organization and invite the workers themselves to give us their opinions regarding the proposed improvement . In the future , I would like to use the visualization tool in the first stage of the project and in conjunction with brainstorming with the objective that everyone in the work group understands the vision and the continuous improvement of the project . I think I could add a little more people to the illustrations in order to show the feelings of these people regarding the changes we are trying to make .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation – Visualization The challenge was to convince the heads of an organization that the new plant layout was adequate to improve the quality of work for our employees . It seeks to change the distribution because many of the workers are dissatisfied with the characteristics of their work area , such as the temperature , because we are talking about an industrial plant . In addition to this , it seeks to reduce travel times and increase security within the organization . The first tool I used was the tool of Visualization , or Visual Thinking since , as mentioned in the video “ Visualization tool ” of the first week , it will allow us to make our idea known in a more real way by simplifying the concept we are trying to communicate . In this way , managers will be able to consolidate the idea and understand the reason for the change . It was applied by means of graphics of the old and new plant distribution where storyboards and visual scenarios were included , as well as real photos . Among the illustrations presented to our clients , the thoughts , negative and positive , of the workers were added through the scenarios with small conversations . Finally , the appropriate colors and tones were used in order to convey the message of change to the public . I received many opinions in favor of the work plan that was being applied , but also constructive criticism . Together , we were able to develop an improved layout in order to benefit our employees because we join the heads of the organization and invite the workers themselves to give us their opinions regarding the proposed improvement . In the future , I would like to use the visualization tool in the first stage of the project and in conjunction with brainstorming with the objective that everyone in the work group understands the vision and the continuous improvement of the project . I think I could add a little more people to the illustrations in order to show the feelings of these people regarding the changes we are trying to make . ### Output:

12866

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Life projection Ismael Aguirre Life projection From my point of view , select Mind Map since it is a very easy and effective method with which you can get and learn information in a faster and more logical way . It is a creative way in which one can take notes and express the ideas one has in mind on a specific topic . Which with this I am going to realize and be clear about the objectives to be able to carry out my life projection and how I plan to have it in the future . Learn new things daily from the topic of technology focused on cybersecurity . Study and improve my level of German daily . Have a savings fund to be able to acquire necessary things . Get my master 's degree in cybersecurity . Travel all over the world and live in a country where it is quiet and where I can work from what I study . Focus on being happy wherever you are .

EMAIL: ID_NUM: NAME_STUDENT: Ismael Aguirre PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Life projection Ismael Aguirre Life projection From my point of view , select Mind Map since it is a very easy and effective method with which you can get and learn information in a faster and more logical way . It is a creative way in which one can take notes and express the ideas one has in mind on a specific topic . Which with this I am going to realize and be clear about the objectives to be able to carry out my life projection and how I plan to have it in the future . Learn new things daily from the topic of technology focused on cybersecurity . Study and improve my level of German daily . Have a savings fund to be able to acquire necessary things . Get my master 's degree in cybersecurity . Travel all over the world and live in a country where it is quiet and where I can work from what I study . Focus on being happy wherever you are . ### Output:

8371

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Challenge & Selection Visualization is the great tool that I used all the time to solve the problem space among me and my team . And these time I used the same one to solve the given problem . While working in team number of problem arises in front of me and in that unavailability of facilities is one . The main problem for us Is , collage provided a very little room for work . In such conditions it ’s very difficult for us to work . Everyone ’s brain start deteriorating and as required more creative ideas were not coming from anyone ’s mind . At that time , I think to used visualization tool to sort out team problem . I used Natan Sharansky ’ s visualization technique to succeed on problem . And also I used these tool to understand a problem space among Baja team members before attempting to identify and define possible solutions to the problem . Application I start the process by introducing Natan Sharansky and his thoughts to everyone . How he did practice in very poor crucial conditions . For that , I will write facilities provided to him and what facilities we have and compared all of them . Natan Sharansky was Jew living in communist Russia and he was accused of being an American spy and thrown in Jail . He describes the conditions of jail they were so bad . His body and his brain start deteriorating . So for body he starts doing exercise and for brain he starts playing chess in his own mind by visualizing 64 blocks . In his duration of chastisment , he found number of moves to defeat others . One day he thought instead of playing with known mind ’s let ’s play with world champion Gary kasparov . After listening Natan Sharansky ’ s story and these activity , everyone ’s mindset regarding facilities available to us gets changed .Visual Thinking is the only way to generate new ideas .After Applying these technique much more creative ideas were came out from each member of team .In what conditions we worked is not important but the important fact is what our mind think and how we give guidelines to our mind is important .We get very cleared image of what to do next and how to proceed further .When I used these technique the pace of doing work gets changed . Every time I used to think that , how could I become better than now . In What qualities I am deficient , I get to know because of these tool . After applying these tool , I compared myself with best one in the respected field . These is all about facilities but there will be another problem of sharing and learning from each other . As everyone in team were new , It ’s very difficult for everyone in frankly speaking . Same thing happened with me too . One day , When I discussed my ideas with HOD and faculty advisor , I get to know these ideas were really good and beneficial for team . Then I realised that , the same thing happening with others too . Number of times very creative ideas comes from your brain but sometime we underestimate them without discussed in team . For that I arranged meeting Where I asked some questions to answered as :1 ] Is your having any problem with any team member . 2 ] What ideas you will have to make your department more best . 3 ] What ideas you underestimate on yourself . 4 ] What changes you would like to do in your department to make it more accurately reflect the problem space . 5 ] What key insights you will have about the relationship between the entities in your problem space . Then I gave half an hour to discussed points in your department . Then I gave blank paper to each one to wrote their views on that . After collecting everyone ’s review , I discussed all of them in front of whole team . Then I tell them to discussed the ideas in team . Then I digitize each member points as an artifact , create a view that combines the shared and new insights from group discussion . After that discussion , each member of the team is freely speakable with other team member . These idea of group discussion comes in my mind only because applying visualization technique . Because of these tool , Me and my team can saw cleared image of my goal . Insights & Approach What I had learned from conducting these exercise with team members is that , facilities available are not important but the important thing is how you think is much more important to achieve your goal . Again team spirit is very important factor while doing anything . Each member of team has rights to speak freely without hesitation . Again the team spirit is very important factor to move forward towards goal . There should be no misunderstanding in any team member . Think each member of team as your family member . Sharing your ideas and learning from team members is really very important . Natan Sharansky ’ s thoughts to develop insights into potential roots cause at their problem . After discussion I get to know Where I am and how much efforts I have to take to achieve goals . Instead of taking help of Supra team , I will go for visual Thinking technique . Since I know use of using visualization technique , so from the next time onwards I will use the visualization tool at the start only in any activity to achieve goal successfully .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Challenge & Selection Visualization is the great tool that I used all the time to solve the problem space among me and my team . And these time I used the same one to solve the given problem . While working in team number of problem arises in front of me and in that unavailability of facilities is one . The main problem for us Is , collage provided a very little room for work . In such conditions it ’s very difficult for us to work . Everyone ’s brain start deteriorating and as required more creative ideas were not coming from anyone ’s mind . At that time , I think to used visualization tool to sort out team problem . I used Natan Sharansky ’ s visualization technique to succeed on problem . And also I used these tool to understand a problem space among Baja team members before attempting to identify and define possible solutions to the problem . Application I start the process by introducing Natan Sharansky and his thoughts to everyone . How he did practice in very poor crucial conditions . For that , I will write facilities provided to him and what facilities we have and compared all of them . Natan Sharansky was Jew living in communist Russia and he was accused of being an American spy and thrown in Jail . He describes the conditions of jail they were so bad . His body and his brain start deteriorating . So for body he starts doing exercise and for brain he starts playing chess in his own mind by visualizing 64 blocks . In his duration of chastisment , he found number of moves to defeat others . One day he thought instead of playing with known mind ’s let ’s play with world champion Gary kasparov . After listening Natan Sharansky ’ s story and these activity , everyone ’s mindset regarding facilities available to us gets changed .Visual Thinking is the only way to generate new ideas .After Applying these technique much more creative ideas were came out from each member of team .In what conditions we worked is not important but the important fact is what our mind think and how we give guidelines to our mind is important .We get very cleared image of what to do next and how to proceed further .When I used these technique the pace of doing work gets changed . Every time I used to think that , how could I become better than now . In What qualities I am deficient , I get to know because of these tool . After applying these tool , I compared myself with best one in the respected field . These is all about facilities but there will be another problem of sharing and learning from each other . As everyone in team were new , It ’s very difficult for everyone in frankly speaking . Same thing happened with me too . One day , When I discussed my ideas with HOD and faculty advisor , I get to know these ideas were really good and beneficial for team . Then I realised that , the same thing happening with others too . Number of times very creative ideas comes from your brain but sometime we underestimate them without discussed in team . For that I arranged meeting Where I asked some questions to answered as :1 ] Is your having any problem with any team member . 2 ] What ideas you will have to make your department more best . 3 ] What ideas you underestimate on yourself . 4 ] What changes you would like to do in your department to make it more accurately reflect the problem space . 5 ] What key insights you will have about the relationship between the entities in your problem space . Then I gave half an hour to discussed points in your department . Then I gave blank paper to each one to wrote their views on that . After collecting everyone ’s review , I discussed all of them in front of whole team . Then I tell them to discussed the ideas in team . Then I digitize each member points as an artifact , create a view that combines the shared and new insights from group discussion . After that discussion , each member of the team is freely speakable with other team member . These idea of group discussion comes in my mind only because applying visualization technique . Because of these tool , Me and my team can saw cleared image of my goal . Insights & Approach What I had learned from conducting these exercise with team members is that , facilities available are not important but the important thing is how you think is much more important to achieve your goal . Again team spirit is very important factor while doing anything . Each member of team has rights to speak freely without hesitation . Again the team spirit is very important factor to move forward towards goal . There should be no misunderstanding in any team member . Think each member of team as your family member . Sharing your ideas and learning from team members is really very important . Natan Sharansky ’ s thoughts to develop insights into potential roots cause at their problem . After discussion I get to know Where I am and how much efforts I have to take to achieve goals . Instead of taking help of Supra team , I will go for visual Thinking technique . Since I know use of using visualization technique , so from the next time onwards I will use the visualization tool at the start only in any activity to achieve goal successfully . ### Output:

14350

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

My Reflection – Visualization Challenge I am the member of the business analyst team from AAA consultancy company . The challenge I choose for this exercise is about farmers facing issue on water scarcity for their agriculture land & ended up with low yield . This project is to understand what will be the better technology and crops that can be the better solution to farmers to cultivate their farming and yield better during this water crisis . This project should not take more than 100 days and scope is limited to only 50 SQ.KM . This project is not working on reason for water crisis and not bringing any new source of water . This really requires a design thinking approach as we do n’t have any past data relevant to this water crisis problem , type of crops to cultivate ( or ) any earlier relevant project related to this . Selection I choose Visualization tool for solving this problem because this will help us to better understand the problem , where to focus , who are the target people , simple schematic steps to be followed and shared feedbacks can be captured at the beginning and so end result can be achieved efficiently . For this exercise , farmers different group of people with varying land sizes , age , demographic difference , experience in different crops cultivation , financial status for initial investment and all these details to be understood thoroughly to identify and propose better solution . Hence we choose Visualization tool . Application I start this process by drawing simple schematic on agriculture farming land , marking the SQ.Km area that I am going to cover in this project . To get this data , I will approach local government office to get this land area details and the same will be marked on the schematic . Then I will mark schematic with different variety types of crops farmers currently cultivating , for this I will engage few groups of farmers to share their info on what they are cultivating , and I will create a kind of survey questions that will capture the following with a time frame . ( A)What type of crop do you cultivate & what is the season ? ( B ) How much amount of water is required for different crops and where is the water source ? ( C)What is expense and profit details ( D ) What are the current issues farmers facing . I will also get the annual and seasonal rainfall details for the area which I choose from the Internet ( or ) thru ’ government offices . I will also collect the sand from the area for soil test and understand the suitable crop to cultivate . This can be get tested from Agriculture office With all the above data , I can plot the different hand - written graphs showing land area , types of soil , what types of crops to cultivate , what farmers are currently cultivating , water availability status , best suitable crop based on type of soil , best suitable technology like drip irrigation or sprinkler technology which can save water , indoor or outdoor farming . These hand - written graphs will explore possible solution to this problem . For this , I will engage group of farmers , agriculture officers , water technology service agencies , to get the collective brainstorming ideas to test it them for best possible and feasible solution for farmers with time frame . Insight The insight what I have gained from this exercise is , the effectiveness of your solution is really based on the deeper understanding you have on the problem & steps involved . Without understanding the problem , the focus areas and target groups are hidden and you will not know what would be the best solution is . During this exercise , the initial schematic had incorrect steps and that was avoided and corrected from collective feedback from the team upfront . This really made possible because of Visualization tool which saves your effort and timing throughout the exercise . Will be really helpful and easily understandable by everyone on what they are working , their roles throughout the exercise Approach I found that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised schematic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: My Reflection – Visualization Challenge I am the member of the business analyst team from AAA consultancy company . The challenge I choose for this exercise is about farmers facing issue on water scarcity for their agriculture land & ended up with low yield . This project is to understand what will be the better technology and crops that can be the better solution to farmers to cultivate their farming and yield better during this water crisis . This project should not take more than 100 days and scope is limited to only 50 SQ.KM . This project is not working on reason for water crisis and not bringing any new source of water . This really requires a design thinking approach as we do n’t have any past data relevant to this water crisis problem , type of crops to cultivate ( or ) any earlier relevant project related to this . Selection I choose Visualization tool for solving this problem because this will help us to better understand the problem , where to focus , who are the target people , simple schematic steps to be followed and shared feedbacks can be captured at the beginning and so end result can be achieved efficiently . For this exercise , farmers different group of people with varying land sizes , age , demographic difference , experience in different crops cultivation , financial status for initial investment and all these details to be understood thoroughly to identify and propose better solution . Hence we choose Visualization tool . Application I start this process by drawing simple schematic on agriculture farming land , marking the SQ.Km area that I am going to cover in this project . To get this data , I will approach local government office to get this land area details and the same will be marked on the schematic . Then I will mark schematic with different variety types of crops farmers currently cultivating , for this I will engage few groups of farmers to share their info on what they are cultivating , and I will create a kind of survey questions that will capture the following with a time frame . ( A)What type of crop do you cultivate & what is the season ? ( B ) How much amount of water is required for different crops and where is the water source ? ( C)What is expense and profit details ( D ) What are the current issues farmers facing . I will also get the annual and seasonal rainfall details for the area which I choose from the Internet ( or ) thru ’ government offices . I will also collect the sand from the area for soil test and understand the suitable crop to cultivate . This can be get tested from Agriculture office With all the above data , I can plot the different hand - written graphs showing land area , types of soil , what types of crops to cultivate , what farmers are currently cultivating , water availability status , best suitable crop based on type of soil , best suitable technology like drip irrigation or sprinkler technology which can save water , indoor or outdoor farming . These hand - written graphs will explore possible solution to this problem . For this , I will engage group of farmers , agriculture officers , water technology service agencies , to get the collective brainstorming ideas to test it them for best possible and feasible solution for farmers with time frame . Insight The insight what I have gained from this exercise is , the effectiveness of your solution is really based on the deeper understanding you have on the problem & steps involved . Without understanding the problem , the focus areas and target groups are hidden and you will not know what would be the best solution is . During this exercise , the initial schematic had incorrect steps and that was avoided and corrected from collective feedback from the team upfront . This really made possible because of Visualization tool which saves your effort and timing throughout the exercise . Will be really helpful and easily understandable by everyone on what they are working , their roles throughout the exercise Approach I found that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised schematic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work . ### Output:

16066

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Coursera   –   Design   thinking   submission   –   Mind   mapping 1-­‐ Challenge I   am   a   project   manager   in   an   investment   bank .   A   few   months   back ,   I   was   assigned   to   conduct   an   efficiency   mission   along   with   four   other   people ,   from   different   teams   and   backgrounds .   We   had   time   for   our   mission   and   had   decided   to   organise   steering   committees   on   a   monthly   basis   with   other   stakeholders ,   sponsors   etc .   ( like   most   of   big   companies   usually   do ) .     But   after   our   first   meeting ,   we   had   to   admit   it   did   not   go   as   smoothly   as   it   should   have   ( or   at   least   as   we   had   expected ) .   Although   we   had   time   to   prepare   ourselves   and   organise   the   findings   we   wanted   to   present ,   we   ended   literally   5   minutes   before   the   meeting   start ,   and   we   could   feel   that   the   atmosphere   in   the   project   team   was   tense . 2-­‐ Selection Hence   we   decided   to   take   some   time   and   think   about   the   situation   as   it   was .   We   needed   to   truly   express   our   feelings   and   perception   of   the   situation   in   order   to   design   a   solution   that   would   prevent   such   situation   from   happening   again .     The   tool   that   seemed   the   most   appropriate   to   help   us   was   a   mind   mapping .   As   we   were   five   people ,   with   possibly   ( and   most   probably )   five   different   points   of   view ,   we   wanted   to   first   collect   as   many   inputs   as   we   could   before   organising   them   and   identifying   insights . 3-­‐ Application We   gathered   in   a   large   room   with   post-­‐it   notes ,   a   wide   white   board   and   time   –   basically ,   we   had n’t   scheduled   any   limited   time ,   as   we   wanted   to   cover   the   whole   situation   before   taking   up   the   project   again .     For   a   few   minutes ,   in   silence   and   individually ,   we   wrote   on   notes   how   we   felt   during   the   meeting   preparation ,   and   what   we   liked   or   disliked .   There   would   be   only   one   input   per   note ,   and   it   could   be   full   sentences ,   so   that   the   idea   would   be   clear   for   all .     Then ,   one   after   the   other ,   we   presented   our   notes   and   stuck   them   on   the   white   board .   No   comments   were   made ,   just   respectful   listening .   But   we   started   to   notice   that   themes   or   patterns   emerged .   So   when   all   the   notes   were   on   the   board ,   we   gathered   them   by   similarity . 4-­‐ Insight Surprisingly ,   we   got   only   four   or   five   themes ,   and   almost   no   stand-­‐alone   note .   We   had   all   identified   similar   pain   points ,   but   good   things   too .   However ,   our   way   to   perceive   them   was   very   different ,   and   there   lied   our   criteria .     For   example ,   “ time ”   was   one   of   the   main   themes .   But   where   some   of   us   said   they   had   initially   felt   comfortable   because   they   considered   they   had   enough   “ time ”   to   do   their   work ( group   A ) ,   others   expressed   they   felt   under   the   pressure   because   the   deadlines   had   seemed   too   close   to   them   ( group   B ) .   And   in   turn ,   they   made   group   A   feel   their   stress .   So   in   that   example ,   we   concluded   that   we   had n’t   all   the   same   needs :   where   some   liked   and   looked   for   autonomy   and   independence ,   others   required   regular   updates   and   status   to   feel   reassured   and   on   track .   Our   criteria   were   then   obvious :   design   a   process   that   will   keep   track   of   the   progress   and   target ,   while   leaving   people   enough   space   to   reach   their   goal   and   not   consuming   too   much   time . 5-­‐ Approach The   insights   were   easier   to   identify   than   we   had   expected   and   it   only   took   us   two   hours   to   prepare   our   criteria   and   initiate   our   solution   design .     I   think   it   is   because   part   of   the   problem   was   also   our   embarrassment   to   lance   the   boil   and   express   the   resentment   we   might   have   felt .   We   all   wanted   to   succeed   in   the   mission   and   work   together .   But   somehow   we   were   afraid   that   expressing   our   dislikes   could   damage   the   harmony   in   the   group .     Mind   mapping   was   a   good   tool   in   that   way ,   as   it   enabled   us   to   discuss   the   issue   through   facts   and   not   through   our   individual   perspectives .   And   it   also   helped   us   realise   ( through   the   notes   gathering   on   the   board )   that   we   finally   shared   a   lot ,   in   what   we   had   perceived .   The   rest   of   the   mission   was   a   success   thanks   to   the   new   process   ( and   few   rules )   we   put   in   place ,   but   also   because   we   continued   to   communicate   on   trust   with   each   other .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Coursera   –   Design   thinking   submission   –   Mind   mapping 1-­‐ Challenge I   am   a   project   manager   in   an   investment   bank .   A   few   months   back ,   I   was   assigned   to   conduct   an   efficiency   mission   along   with   four   other   people ,   from   different   teams   and   backgrounds .   We   had   time   for   our   mission   and   had   decided   to   organise   steering   committees   on   a   monthly   basis   with   other   stakeholders ,   sponsors   etc .   ( like   most   of   big   companies   usually   do ) .     But   after   our   first   meeting ,   we   had   to   admit   it   did   not   go   as   smoothly   as   it   should   have   ( or   at   least   as   we   had   expected ) .   Although   we   had   time   to   prepare   ourselves   and   organise   the   findings   we   wanted   to   present ,   we   ended   literally   5   minutes   before   the   meeting   start ,   and   we   could   feel   that   the   atmosphere   in   the   project   team   was   tense . 2-­‐ Selection Hence   we   decided   to   take   some   time   and   think   about   the   situation   as   it   was .   We   needed   to   truly   express   our   feelings   and   perception   of   the   situation   in   order   to   design   a   solution   that   would   prevent   such   situation   from   happening   again .     The   tool   that   seemed   the   most   appropriate   to   help   us   was   a   mind   mapping .   As   we   were   five   people ,   with   possibly   ( and   most   probably )   five   different   points   of   view ,   we   wanted   to   first   collect   as   many   inputs   as   we   could   before   organising   them   and   identifying   insights . 3-­‐ Application We   gathered   in   a   large   room   with   post-­‐it   notes ,   a   wide   white   board   and   time   –   basically ,   we   had n’t   scheduled   any   limited   time ,   as   we   wanted   to   cover   the   whole   situation   before   taking   up   the   project   again .     For   a   few   minutes ,   in   silence   and   individually ,   we   wrote   on   notes   how   we   felt   during   the   meeting   preparation ,   and   what   we   liked   or   disliked .   There   would   be   only   one   input   per   note ,   and   it   could   be   full   sentences ,   so   that   the   idea   would   be   clear   for   all .     Then ,   one   after   the   other ,   we   presented   our   notes   and   stuck   them   on   the   white   board .   No   comments   were   made ,   just   respectful   listening .   But   we   started   to   notice   that   themes   or   patterns   emerged .   So   when   all   the   notes   were   on   the   board ,   we   gathered   them   by   similarity . 4-­‐ Insight Surprisingly ,   we   got   only   four   or   five   themes ,   and   almost   no   stand-­‐alone   note .   We   had   all   identified   similar   pain   points ,   but   good   things   too .   However ,   our   way   to   perceive   them   was   very   different ,   and   there   lied   our   criteria .     For   example ,   “ time ”   was   one   of   the   main   themes .   But   where   some   of   us   said   they   had   initially   felt   comfortable   because   they   considered   they   had   enough   “ time ”   to   do   their   work ( group   A ) ,   others   expressed   they   felt   under   the   pressure   because   the   deadlines   had   seemed   too   close   to   them   ( group   B ) .   And   in   turn ,   they   made   group   A   feel   their   stress .   So   in   that   example ,   we   concluded   that   we   had n’t   all   the   same   needs :   where   some   liked   and   looked   for   autonomy   and   independence ,   others   required   regular   updates   and   status   to   feel   reassured   and   on   track .   Our   criteria   were   then   obvious :   design   a   process   that   will   keep   track   of   the   progress   and   target ,   while   leaving   people   enough   space   to   reach   their   goal   and   not   consuming   too   much   time . 5-­‐ Approach The   insights   were   easier   to   identify   than   we   had   expected   and   it   only   took   us   two   hours   to   prepare   our   criteria   and   initiate   our   solution   design .     I   think   it   is   because   part   of   the   problem   was   also   our   embarrassment   to   lance   the   boil   and   express   the   resentment   we   might   have   felt .   We   all   wanted   to   succeed   in   the   mission   and   work   together .   But   somehow   we   were   afraid   that   expressing   our   dislikes   could   damage   the   harmony   in   the   group .     Mind   mapping   was   a   good   tool   in   that   way ,   as   it   enabled   us   to   discuss   the   issue   through   facts   and   not   through   our   individual   perspectives .   And   it   also   helped   us   realise   ( through   the   notes   gathering   on   the   board )   that   we   finally   shared   a   lot ,   in   what   we   had   perceived .   The   rest   of   the   mission   was   a   success   thanks   to   the   new   process   ( and   few   rules )   we   put   in   place ,   but   also   because   we   continued   to   communicate   on   trust   with   each   other . ### Output:

13892