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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

1 . Challenge : Describe your challenge , including all relevant information . I started studying team leadership and in the end of the October will start the school practice in my workplace but at the new position . My challenge is to use the Mind Mapping for putting up the internship plan . 2 . Selection : In your own words , briefly describe the tool you selected . I selected Mind Mapping tool which helps me to brainstorm . It allows visually add ideas to the map without the structure . A map represents different tasks . User can build an intuitive framework around a central concept . I selected the exact tool because I need to come up with ideas what I need and want to do at my school practice . Also , I need to show the internship plan to the practice instructor and to the school . 3 . Application : Describe how you applied the tool you selected to your challenge . I took a paper and colorful sticky notes . To the center of the paper I writed team leadership school practice . And then I read my practice guide what should be done . Then I pointed out the topics what need to be done and thinked about more topics what I should do while I am practicing . Finally , I writed down the tasks one by one . The tool was applied effectively because my brain started thinking and a lot ideas were generated . 4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge . To be honest , I have been using this tool even before but never knowingly . Using the tool made me think more strategically about the challenge and about design thinking more broadly . 5 . Approach : Describe what you might do differently next time – applying the same tool you selected or a different one – and the reason(s ) why ) . Next time I might want to take more time for the design thinking . Also , I would like to use different tools . The next tool might be storytelling because I used it a long time ago .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: 1 . Challenge : Describe your challenge , including all relevant information . I started studying team leadership and in the end of the October will start the school practice in my workplace but at the new position . My challenge is to use the Mind Mapping for putting up the internship plan . 2 . Selection : In your own words , briefly describe the tool you selected . I selected Mind Mapping tool which helps me to brainstorm . It allows visually add ideas to the map without the structure . A map represents different tasks . User can build an intuitive framework around a central concept . I selected the exact tool because I need to come up with ideas what I need and want to do at my school practice . Also , I need to show the internship plan to the practice instructor and to the school . 3 . Application : Describe how you applied the tool you selected to your challenge . I took a paper and colorful sticky notes . To the center of the paper I writed team leadership school practice . And then I read my practice guide what should be done . Then I pointed out the topics what need to be done and thinked about more topics what I should do while I am practicing . Finally , I writed down the tasks one by one . The tool was applied effectively because my brain started thinking and a lot ideas were generated . 4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge . To be honest , I have been using this tool even before but never knowingly . Using the tool made me think more strategically about the challenge and about design thinking more broadly . 5 . Approach : Describe what you might do differently next time – applying the same tool you selected or a different one – and the reason(s ) why ) . Next time I might want to take more time for the design thinking . Also , I would like to use different tools . The next tool might be storytelling because I used it a long time ago . ### Output:

15794

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Successful Storytelling for Uniting People Challenge I am in a centralised logistics team that mobilises contracted maintenance personnel to various regional site operations . On average 500 persons from possibly 15 different maintenance labour supply companies are mobilised to one of the locations about every two weeks . The mobilisation incorporates Work Schedules , Charter Flight Bookings , Accomodation , Bus Routing , and many other smaller but necessary tasks . There are 5 main departments involved that must be successful in their process to “ get the right people , with the right skills , to the right place , at the right time . ” All departments have defined responsibilities to ensure correct maintenance personnel are mobilised to undertake the work . However , mobilising is stressful , emotions are high , overtime is required and vast amounts of finger pointing takes place across the departments . It does n’t go smoothly and the contradiction is , all departments are working hard to improve and applying some procedural improvements , yet it does not alter the outcome . Selection Not having the answers myself and needing to resolve , I thought the real challenge was to get people to collaborate around a table and open up to find the unknowns or ugly truths that enabled this chaos . I knew getting everyone in the room would be easy , but building trust in the room for such honesty was another matter [ “ know the audience ” , ref Design Tool Storytelling Video ] . I felt if connecting everyone emotionally first , we could uncover the problems as a team and walk out the door as if we just built an unstoppable new alliance . I decided I did not want anyone defaulting to a compliance and bureaucratic disposition . So rather than working through PowerPoint and each department ’s processes and documentation to find gaps , I would tell a story to inspire them to share their own stories on how the day to day events affects their team members and perhaps themselves . Further to that solve for the problems in the mobilisation process together . Application So I have some good attendance as expected and my story on the day goes like this ; I had another great day at work yesterday because we had all these problems and I made it through and got them fixed , albeit I had to stay back a bit . So I walk out of work on a bit of a high because I feel like I accomplished something important , but by the time I ’m opening my front door I feel like I have just dragged very tired kids around a shopping centre all day long . I open the front door and there they are , big smiles and all charged up because I am finally home . But how do I feel , I want to be there so I can push through the sheer mental exhaustion . Its ok , but I have been doing this for a year now . I do n’t know why it ’s like this in mobilisation , but you learn to live with it I guess . Can I ask , do you see this it in your team members when we mobilising people to sites ? I feel like if we solve for this I can be a lot more energetic and happier at home and work … .. Insights As my storytelling comes to an end , people then began stories of their team members and how their energy levels were up and down throughout the week . Slowly grew a level of comfort and trust within the room , and then a fundamental shift took place where the stories became their own . Their own frustrations about the job as if they were on the job there and then . It was commented the highs and lows of their team members made it difficult for them as leaders just to pick the right time to “ interrupt ” them to have a conversation . No - one in the room spoke to process or compliance , no finger pointing , just conversation like “ I go to do this but I have n’t got that , so I ’ll call them up to get it , then I have it so then I can do it ” . Stories continued around the room and it was almost like they were role playing their day without the conflict and pressure . The room was at ease . I sensed everyone could relate to similar scenarios . After many stories the room was united to the fact the emotional impact on their people came from the timing between processes and that made their team members jobs take longer than necessary and have to do rework . “ It was n’t as if they could n’t get the information , they just never had when they needed it and had to chase it up ” . Approach There is no doubt in my mind that commencing this day with storytelling removed negative emotions and conflict and afforded the empathy and understanding in the room to identify a cause - Lets make our team members more energetic and happier . The day ignited people to rebuild trust , and strengthen relations valued on empathy . “ Storytelling creates a cause ” and “ a cause is something that ignites people , and unites people ” [ ref Asad West , Chief Learning Officer at Mars - Design Tool Storytelling Video ” ] . I think knowing or researching your audience can be beneficial to help select the appropriate Design Tool . Storytelling Tool certainly worked for this audience and also removed the analytical problem solving conversation that in this case would not have picked up the human impact . References Storytelling : The New Strategic Imperative Of Business https://www.forbes.com/sites/billeehoward/2016/04/04/storytelling-the-new-strategic-imperative-of- business/#701fa2714d79 The Science of Storytelling : Why Telling a Story is the Most Powerful Way to Activate Our Brains http://lifehacker.com/5965703/the-science-of-storytelling-why-telling-a-story-is-the-most-powerful-way-to- activate - our - brains The power of storytelling | Andrea Gibbs | TEDxPerth https://www.youtube.com/watch?v=sh1-9xMZIfQ Asad West , Chief Learning Officer at Mars - Design Tool Storytelling Video

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Successful Storytelling for Uniting People Challenge I am in a centralised logistics team that mobilises contracted maintenance personnel to various regional site operations . On average 500 persons from possibly 15 different maintenance labour supply companies are mobilised to one of the locations about every two weeks . The mobilisation incorporates Work Schedules , Charter Flight Bookings , Accomodation , Bus Routing , and many other smaller but necessary tasks . There are 5 main departments involved that must be successful in their process to “ get the right people , with the right skills , to the right place , at the right time . ” All departments have defined responsibilities to ensure correct maintenance personnel are mobilised to undertake the work . However , mobilising is stressful , emotions are high , overtime is required and vast amounts of finger pointing takes place across the departments . It does n’t go smoothly and the contradiction is , all departments are working hard to improve and applying some procedural improvements , yet it does not alter the outcome . Selection Not having the answers myself and needing to resolve , I thought the real challenge was to get people to collaborate around a table and open up to find the unknowns or ugly truths that enabled this chaos . I knew getting everyone in the room would be easy , but building trust in the room for such honesty was another matter [ “ know the audience ” , ref Design Tool Storytelling Video ] . I felt if connecting everyone emotionally first , we could uncover the problems as a team and walk out the door as if we just built an unstoppable new alliance . I decided I did not want anyone defaulting to a compliance and bureaucratic disposition . So rather than working through PowerPoint and each department ’s processes and documentation to find gaps , I would tell a story to inspire them to share their own stories on how the day to day events affects their team members and perhaps themselves . Further to that solve for the problems in the mobilisation process together . Application So I have some good attendance as expected and my story on the day goes like this ; I had another great day at work yesterday because we had all these problems and I made it through and got them fixed , albeit I had to stay back a bit . So I walk out of work on a bit of a high because I feel like I accomplished something important , but by the time I ’m opening my front door I feel like I have just dragged very tired kids around a shopping centre all day long . I open the front door and there they are , big smiles and all charged up because I am finally home . But how do I feel , I want to be there so I can push through the sheer mental exhaustion . Its ok , but I have been doing this for a year now . I do n’t know why it ’s like this in mobilisation , but you learn to live with it I guess . Can I ask , do you see this it in your team members when we mobilising people to sites ? I feel like if we solve for this I can be a lot more energetic and happier at home and work … .. Insights As my storytelling comes to an end , people then began stories of their team members and how their energy levels were up and down throughout the week . Slowly grew a level of comfort and trust within the room , and then a fundamental shift took place where the stories became their own . Their own frustrations about the job as if they were on the job there and then . It was commented the highs and lows of their team members made it difficult for them as leaders just to pick the right time to “ interrupt ” them to have a conversation . No - one in the room spoke to process or compliance , no finger pointing , just conversation like “ I go to do this but I have n’t got that , so I ’ll call them up to get it , then I have it so then I can do it ” . Stories continued around the room and it was almost like they were role playing their day without the conflict and pressure . The room was at ease . I sensed everyone could relate to similar scenarios . After many stories the room was united to the fact the emotional impact on their people came from the timing between processes and that made their team members jobs take longer than necessary and have to do rework . “ It was n’t as if they could n’t get the information , they just never had when they needed it and had to chase it up ” . Approach There is no doubt in my mind that commencing this day with storytelling removed negative emotions and conflict and afforded the empathy and understanding in the room to identify a cause - Lets make our team members more energetic and happier . The day ignited people to rebuild trust , and strengthen relations valued on empathy . “ Storytelling creates a cause ” and “ a cause is something that ignites people , and unites people ” [ ref Asad West , Chief Learning Officer at Mars - Design Tool Storytelling Video ” ] . I think knowing or researching your audience can be beneficial to help select the appropriate Design Tool . Storytelling Tool certainly worked for this audience and also removed the analytical problem solving conversation that in this case would not have picked up the human impact . References Storytelling : The New Strategic Imperative Of Business https://www.forbes.com/sites/billeehoward/2016/04/04/storytelling-the-new-strategic-imperative-of- business/#701fa2714d79 The Science of Storytelling : Why Telling a Story is the Most Powerful Way to Activate Our Brains http://lifehacker.com/5965703/the-science-of-storytelling-why-telling-a-story-is-the-most-powerful-way-to- activate - our - brains The power of storytelling | Andrea Gibbs | TEDxPerth https://www.youtube.com/watch?v=sh1-9xMZIfQ Asad West , Chief Learning Officer at Mars - Design Tool Storytelling Video ### Output:

10802

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

1 | P a g e Michellin : Company General Use Challenge & Selection In order to achieve a common understanding among project stakeholders , and before attempting to identify the project delivery problem and alternative possible solutions , I select the Visualization tool . I started using this approach with our ultimate proponents ( customers ) , who are project owners ( customers ) to modernize delivery of projects . By focusing on sketches and models , diverse teams contributed to build a visual communication model . With this challenge in mind , the problem is what aspects of communication within the innovation process need visualization in order to improve the overall project . Using design processes , different activities are being introduced in the main process . The correlation of these activities to visualization has to be clarified . Application We started the process by graphing the problem environment , using existing operational / procedural materials , operator training materials , marketing materials , and other historical reports . Since the collected data is insufficient , we conducted informal interviews with few managers who are the main points of contact in this study . To complete the graphical representation , the team used Visio templates to identify in - company partners and supply chain vendors to identify influential government organizations and other advocacy groups that constrained the project development . We used simple shapes and icons available in Visio to create a different type of inter - relations between stakeholders . We segregated the contributing teams into small groups based on interests / influence on the project , where each group received a large poster copy of the built graphic model . The groups used sticky notes to make comments . The basic underlaying Research Questions to answer were ; 1 ) What key elements are missing from the model ? 2 ) What would you change about the model to make it reflect your understanding of the solution ? 3 ) What key insights do you have about the relationships between the entities and the project delivery ? 2 | P a g e Michellin : Company General Use The group discussion took more than 30 minutes to answer the questions and mark up the graphic model . Then each group report out their findings to the three questions directly on their poster . We recorded shared insights between groups , and additional insights that come from the group discussion on differences on model understanding . After the session , we digitized each group ’s poster using tablets , created a view that combines the shared and new insights from the group discussion , and then revised graphic model to incorporate the stakeholders ’ feedback . Insight & Approach We learned from conducting this exercise with several groups is that graphic illustrative models can be used to reinforce the common understanding of the project delivery problem the stakeholders are facing . We also understood that the cognitive mindset demanded to solve the problem differs from that required when searching for opportunities in creating something completely new . This emphasizes the importance of design thinking , using tools and methods for conducting human centered activity , empathy , and intuition along with the use of visualization . The current challenge is to provide designers with a wider range of methods and tools to support specific activities within the design process and to improve its overall coordination . It is uncertain whether problem - solving alone can be the tool for developing simple services , as we are less open to the variety of opportunities that arise in the process . By focusing on the creative process and the use of sketches or models , this study explored the possibility to develop tools and methods for conducting projects in a more efficient , effective way . As a conclusion , there is a need to develop and implement new methods and tools that will support and strengthen organizations to generate new innovative ideas and develop them resulting into improved processes .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: 1 | P a g e Michellin : Company General Use Challenge & Selection In order to achieve a common understanding among project stakeholders , and before attempting to identify the project delivery problem and alternative possible solutions , I select the Visualization tool . I started using this approach with our ultimate proponents ( customers ) , who are project owners ( customers ) to modernize delivery of projects . By focusing on sketches and models , diverse teams contributed to build a visual communication model . With this challenge in mind , the problem is what aspects of communication within the innovation process need visualization in order to improve the overall project . Using design processes , different activities are being introduced in the main process . The correlation of these activities to visualization has to be clarified . Application We started the process by graphing the problem environment , using existing operational / procedural materials , operator training materials , marketing materials , and other historical reports . Since the collected data is insufficient , we conducted informal interviews with few managers who are the main points of contact in this study . To complete the graphical representation , the team used Visio templates to identify in - company partners and supply chain vendors to identify influential government organizations and other advocacy groups that constrained the project development . We used simple shapes and icons available in Visio to create a different type of inter - relations between stakeholders . We segregated the contributing teams into small groups based on interests / influence on the project , where each group received a large poster copy of the built graphic model . The groups used sticky notes to make comments . The basic underlaying Research Questions to answer were ; 1 ) What key elements are missing from the model ? 2 ) What would you change about the model to make it reflect your understanding of the solution ? 3 ) What key insights do you have about the relationships between the entities and the project delivery ? 2 | P a g e Michellin : Company General Use The group discussion took more than 30 minutes to answer the questions and mark up the graphic model . Then each group report out their findings to the three questions directly on their poster . We recorded shared insights between groups , and additional insights that come from the group discussion on differences on model understanding . After the session , we digitized each group ’s poster using tablets , created a view that combines the shared and new insights from the group discussion , and then revised graphic model to incorporate the stakeholders ’ feedback . Insight & Approach We learned from conducting this exercise with several groups is that graphic illustrative models can be used to reinforce the common understanding of the project delivery problem the stakeholders are facing . We also understood that the cognitive mindset demanded to solve the problem differs from that required when searching for opportunities in creating something completely new . This emphasizes the importance of design thinking , using tools and methods for conducting human centered activity , empathy , and intuition along with the use of visualization . The current challenge is to provide designers with a wider range of methods and tools to support specific activities within the design process and to improve its overall coordination . It is uncertain whether problem - solving alone can be the tool for developing simple services , as we are less open to the variety of opportunities that arise in the process . By focusing on the creative process and the use of sketches or models , this study explored the possibility to develop tools and methods for conducting projects in a more efficient , effective way . As a conclusion , there is a need to develop and implement new methods and tools that will support and strengthen organizations to generate new innovative ideas and develop them resulting into improved processes . ### Output:

16467

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Challenge & Selection In our business , we have a mobile app for customers for booking multiple types of on - demand services . As processes and customers are already somewhat established . We currently work on iterative cycles to roll out improvements and new features . I chose the learning launch to test out new features for a small set of targeted users , collect the data and analyse it together with the team to decide next steps . Application The process usually starts from a problem or business objective , including but not limited to - Many users are unhappy with a feature - Customer churn - Setting prices , discounts , promotion campaigns , rewards - External factors such as government regulations , COVID etc . The team reviews the problems , discusses some ideas and decides on 1 or maybe 2 ideas using AB testing . The feature is then developed , QA tested , and tested internally on staging environments . Next up , data is used to select a small set of users that meet the criteria , usually 20 % for most scenarios , and define the data metrics for the key performance indicators . Once ready , we prepare the necessary communications to the user including time - frame e.g. 2 weeks and a call - to - action The feature is launched , monitored closely on dashboards . The team then reviews the data , user sentiments , feedback and decides whether to push the feature to more users progressively . Otherwise , the feature could be either modified for a re - test or be removed . Insight The tool lets us test out new features for a small set of users , while also keeping the business running . This minimizes risks and impact . Approach The learning launch tool can be used in many ways , e.g with story telling by inviting 5 users individually for a face to face controlled sesion . A story teller will guide and let them try out the new app physically and we document the observations .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Challenge & Selection In our business , we have a mobile app for customers for booking multiple types of on - demand services . As processes and customers are already somewhat established . We currently work on iterative cycles to roll out improvements and new features . I chose the learning launch to test out new features for a small set of targeted users , collect the data and analyse it together with the team to decide next steps . Application The process usually starts from a problem or business objective , including but not limited to - Many users are unhappy with a feature - Customer churn - Setting prices , discounts , promotion campaigns , rewards - External factors such as government regulations , COVID etc . The team reviews the problems , discusses some ideas and decides on 1 or maybe 2 ideas using AB testing . The feature is then developed , QA tested , and tested internally on staging environments . Next up , data is used to select a small set of users that meet the criteria , usually 20 % for most scenarios , and define the data metrics for the key performance indicators . Once ready , we prepare the necessary communications to the user including time - frame e.g. 2 weeks and a call - to - action The feature is launched , monitored closely on dashboards . The team then reviews the data , user sentiments , feedback and decides whether to push the feature to more users progressively . Otherwise , the feature could be either modified for a re - test or be removed . Insight The tool lets us test out new features for a small set of users , while also keeping the business running . This minimizes risks and impact . Approach The learning launch tool can be used in many ways , e.g with story telling by inviting 5 users individually for a face to face controlled sesion . A story teller will guide and let them try out the new app physically and we document the observations . ### Output:

15466

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Assignment Tool : Mind Mapping General Introduction : Mind Maps used in business can improve employees ability to understand ideas and collaborate during meetings . In a research by Chuck Frey , mind mapping expert , employees who use a mind mapping method believe that their productivity increased by 25 percent . In the business sector , mind mapping can be used to achieve the following : • Efficient meeting time and communicating ideas • Increase productivity through better thinking methods • Support the project management process as it can integrated with the project management planning • Improve communication and collaboration inside and between teams Challenges : As I underwent the program , it made me reflect on an assignment with one of our clients where I had used Mind Mapping tool , the prompt was the fact that the client was not very sure of what kind of problem he had , what would be the possible outcome and how to implement it ( the approach of what is , what if , what wows fitted just fine in the case ) . I had the task of bringing the best possible tool out of my bag of tricks and Mind Mapping was just the perfect . The tool is relevant when we are thinking of an idea , taste a specific food or visit a place , our mind starts to link this action with our memories and previous experience using a relevant model . Our brain starts with one centre action , colour , taste or image and builds branches of thoughts that are used as a base for other multiplied ideas . How we think works very similar to tree branches . Selection & Application of the Tool : Art - based mind map ( source : learningfundamentals ) Had used something like this during the client interaction which actually gave us a deep insight into what they were thinking and what eventually they wanted from the whole exercise . •It starts with a single idea that is represented with text , colour or image . Each idea was presented with one single word and use visual elements to categorize it such as , upper and lower words , colorus , codes and images . •More subsidiary ideas were added around the main idea and connect with it by lines . All the branches should have connection lines that link it with the center idea . While the selection of the tool was much easier as it looked colourful and creative , the actual understanding and implementation was much more harder than it was thought out to be . Took quite a bit of iteration with the client team to come up with the concept of open writing and branching out their thoughts . The best thing we did during this phase was to give the client team a crash course in doodling and find out , of the 7 people involved how many really were interested in the doodling or even drawing . 3 of the 7 were actually good at it and I made sure that they were paired with lesser skilled others . While this looked like a damage control to start off with , eventually it turned out to be a best team working exercise where the members started interacting and discussing the ideas more openly and honestly . Which was an implicit requirement of a project of that magnitude for me . Insight : As mentioned in the videos about THE GOOD KITCHEN STORY , the mind mapping tool helped in gaining insights into the hidden problems what was not apparent during the initial discussions with the client . When the whole conversation started it was mentioned that the organization needed to have policies and processes rewritten , however during the mind mapping it was understood the problem was far more than just rewriting of policies . The whole consulting exercise took a shape of rewiring the inter departmental coordination and ensuring that they talk as a team rather than silos . From the stand point of using the tool , it was found out that structured thinking was required more than just creating mind mapping picture . It sparked creativity with mind maps ! Helped deeply in gathering requirements for the projects ! It also emphasised that the human mind does n’t always function in a linear approach . Using a mind map allows Subject Matter Experts or the audience to make cross references . Approach : While the use of Mind Mapping tool for the client organization was a good idea for seeing the bigger picture of the scope of the project , 1 . It needed lot of cajoling and convincing the client employees to make use of the tool 2 . The facilitation needed to ensure the client employees understood the concept and were able to envisage the big picture was perhaps more than any other method of design thinking 3 . As we used an online tool for the whole exercise , the orientation on the tool took a while for people to get hang of the usage What will be done differently in future uses 1 . Ensure to factor in the time for tool sensitisation during the scoping of the project 2 . Ensure there is at least an element of understanding of the methodology before embarking on the facilitation 3 . Grouping of team members in such a way to ensure project management is much more tighter

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Assignment Tool : Mind Mapping General Introduction : Mind Maps used in business can improve employees ability to understand ideas and collaborate during meetings . In a research by Chuck Frey , mind mapping expert , employees who use a mind mapping method believe that their productivity increased by 25 percent . In the business sector , mind mapping can be used to achieve the following : • Efficient meeting time and communicating ideas • Increase productivity through better thinking methods • Support the project management process as it can integrated with the project management planning • Improve communication and collaboration inside and between teams Challenges : As I underwent the program , it made me reflect on an assignment with one of our clients where I had used Mind Mapping tool , the prompt was the fact that the client was not very sure of what kind of problem he had , what would be the possible outcome and how to implement it ( the approach of what is , what if , what wows fitted just fine in the case ) . I had the task of bringing the best possible tool out of my bag of tricks and Mind Mapping was just the perfect . The tool is relevant when we are thinking of an idea , taste a specific food or visit a place , our mind starts to link this action with our memories and previous experience using a relevant model . Our brain starts with one centre action , colour , taste or image and builds branches of thoughts that are used as a base for other multiplied ideas . How we think works very similar to tree branches . Selection & Application of the Tool : Art - based mind map ( source : learningfundamentals ) Had used something like this during the client interaction which actually gave us a deep insight into what they were thinking and what eventually they wanted from the whole exercise . •It starts with a single idea that is represented with text , colour or image . Each idea was presented with one single word and use visual elements to categorize it such as , upper and lower words , colorus , codes and images . •More subsidiary ideas were added around the main idea and connect with it by lines . All the branches should have connection lines that link it with the center idea . While the selection of the tool was much easier as it looked colourful and creative , the actual understanding and implementation was much more harder than it was thought out to be . Took quite a bit of iteration with the client team to come up with the concept of open writing and branching out their thoughts . The best thing we did during this phase was to give the client team a crash course in doodling and find out , of the 7 people involved how many really were interested in the doodling or even drawing . 3 of the 7 were actually good at it and I made sure that they were paired with lesser skilled others . While this looked like a damage control to start off with , eventually it turned out to be a best team working exercise where the members started interacting and discussing the ideas more openly and honestly . Which was an implicit requirement of a project of that magnitude for me . Insight : As mentioned in the videos about THE GOOD KITCHEN STORY , the mind mapping tool helped in gaining insights into the hidden problems what was not apparent during the initial discussions with the client . When the whole conversation started it was mentioned that the organization needed to have policies and processes rewritten , however during the mind mapping it was understood the problem was far more than just rewriting of policies . The whole consulting exercise took a shape of rewiring the inter departmental coordination and ensuring that they talk as a team rather than silos . From the stand point of using the tool , it was found out that structured thinking was required more than just creating mind mapping picture . It sparked creativity with mind maps ! Helped deeply in gathering requirements for the projects ! It also emphasised that the human mind does n’t always function in a linear approach . Using a mind map allows Subject Matter Experts or the audience to make cross references . Approach : While the use of Mind Mapping tool for the client organization was a good idea for seeing the bigger picture of the scope of the project , 1 . It needed lot of cajoling and convincing the client employees to make use of the tool 2 . The facilitation needed to ensure the client employees understood the concept and were able to envisage the big picture was perhaps more than any other method of design thinking 3 . As we used an online tool for the whole exercise , the orientation on the tool took a while for people to get hang of the usage What will be done differently in future uses 1 . Ensure to factor in the time for tool sensitisation during the scoping of the project 2 . Ensure there is at least an element of understanding of the methodology before embarking on the facilitation 3 . Grouping of team members in such a way to ensure project management is much more tighter ### Output:

18022

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge I am a member of my clubs recruiting department in my college and our challenge is to improve the workflow ( activities and projects ) within the department in order to involve more and more students to participate in our activities . The task in limited to internal resources . The project includes a team of 7 members promoting our work and activities done which are showcased on small unattractive and less interactive stalls . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure / execution of our promotion in a more attractive way of presenting our works and activities . We made colourful and informative posters which were to be displayed on the big screen on the wall . Simultaneously there were short videos which were being played on our tables displaying various activities that are being carried out in our club . There was a poster telling the readers about how the activities carried out in the club helped the members in day to day life improving their lifestyle . For our subsequent learning dispatch , we concentrated on picking up lucidity about the understudy 's considerations on our introduction . For that we began taking inputs and more collaborations occurred . Upgrades were made by the suggestions from the understudies . Aside from the plans made in the main learning dispatch , we additionally began connecting with ourselves in cooperating with the understudies and conversations were made about the working of the club . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Our actual results were slightly different from what we anticipated : while our team was open to the discussions regarding tasks and process , various students showed interest in our club and even recommended it to others . Moving forward , our team will review this insight and incorporate it into future launch designs . Approach Given that our group has just experienced a few structure thinking exercises / apparatuses and are at this phase in the course of events , the learning dispatch is the fitting instrument . As recently referenced , our group needs to survey the understanding picked up from our initial two launches and consolidate this knowledge into future launch plans . Future dispatch structures ought to reflect understanding picked up , progress made , and come more like a convincing arrangement prepared for full rollout .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge I am a member of my clubs recruiting department in my college and our challenge is to improve the workflow ( activities and projects ) within the department in order to involve more and more students to participate in our activities . The task in limited to internal resources . The project includes a team of 7 members promoting our work and activities done which are showcased on small unattractive and less interactive stalls . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure / execution of our promotion in a more attractive way of presenting our works and activities . We made colourful and informative posters which were to be displayed on the big screen on the wall . Simultaneously there were short videos which were being played on our tables displaying various activities that are being carried out in our club . There was a poster telling the readers about how the activities carried out in the club helped the members in day to day life improving their lifestyle . For our subsequent learning dispatch , we concentrated on picking up lucidity about the understudy 's considerations on our introduction . For that we began taking inputs and more collaborations occurred . Upgrades were made by the suggestions from the understudies . Aside from the plans made in the main learning dispatch , we additionally began connecting with ourselves in cooperating with the understudies and conversations were made about the working of the club . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Our actual results were slightly different from what we anticipated : while our team was open to the discussions regarding tasks and process , various students showed interest in our club and even recommended it to others . Moving forward , our team will review this insight and incorporate it into future launch designs . Approach Given that our group has just experienced a few structure thinking exercises / apparatuses and are at this phase in the course of events , the learning dispatch is the fitting instrument . As recently referenced , our group needs to survey the understanding picked up from our initial two launches and consolidate this knowledge into future launch plans . Future dispatch structures ought to reflect understanding picked up , progress made , and come more like a convincing arrangement prepared for full rollout . ### Output:

10909

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Map Challenge & ​Selection In a university course called " Design And Engineering " , we were asked to come up with a project that would help people amidst a natural disaster . We were put in groups having 3 members each . Our group came up with a number of ideas and had trouble finalizing one . Every time we sat down to discuss , we ended up juggling the ideas and could not reach an agreement as a group . We decided to seek help from our mentor . He suggested we use a mind map that would clearly lay out all of the ideas and thereby help us reach a common point . Application In the next sitting , we decided to use a mind map for all the ideas . We put our heads together and laid out all the idas using the map . Under each idea , the person who proposed the idea was to figure out the practicality and reach of the project using the resources we had . This gave us a general understanding of each idea and the extent to which it was possible to carry out . Insight The use of mind map helped in defining what exactly each idea was about and if it was in accordance with the objective of the project . We got the opportunity to look at all of the ideas in more dimensions and were able to share perspective . It brought out the essence of each idea , bringing out the patterns and insights , thereby making it easier for us to narrow it down . Approach Mind mapping is really effective to get a clearer understanding of an idea . Its structure gives a detailed overview of the topic and helps you to understand others ideas . It helped us to form a general idea of what our goal was as a group and which motion would be apt in accordance with the resources available . Mind maps can be used for note taking as well . I personally use it for preparing notes for revision . It 's helpful because all the information about a certain topic can be visualised on a piece of paper . Every time i revise I just need to run my eyes through the notes as I know all of the relevant information is there in the condensed form !

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Map Challenge & ​Selection In a university course called " Design And Engineering " , we were asked to come up with a project that would help people amidst a natural disaster . We were put in groups having 3 members each . Our group came up with a number of ideas and had trouble finalizing one . Every time we sat down to discuss , we ended up juggling the ideas and could not reach an agreement as a group . We decided to seek help from our mentor . He suggested we use a mind map that would clearly lay out all of the ideas and thereby help us reach a common point . Application In the next sitting , we decided to use a mind map for all the ideas . We put our heads together and laid out all the idas using the map . Under each idea , the person who proposed the idea was to figure out the practicality and reach of the project using the resources we had . This gave us a general understanding of each idea and the extent to which it was possible to carry out . Insight The use of mind map helped in defining what exactly each idea was about and if it was in accordance with the objective of the project . We got the opportunity to look at all of the ideas in more dimensions and were able to share perspective . It brought out the essence of each idea , bringing out the patterns and insights , thereby making it easier for us to narrow it down . Approach Mind mapping is really effective to get a clearer understanding of an idea . Its structure gives a detailed overview of the topic and helps you to understand others ideas . It helped us to form a general idea of what our goal was as a group and which motion would be apt in accordance with the resources available . Mind maps can be used for note taking as well . I personally use it for preparing notes for revision . It 's helpful because all the information about a certain topic can be visualised on a piece of paper . Every time i revise I just need to run my eyes through the notes as I know all of the relevant information is there in the condensed form ! ### Output:

18496

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

LEARNING LAUNCH Challenge I came through a situation where the farmers had difficulty in monitoring the fields during irrigation . The farmer had to monitor the field continuously to keep a check on the amount of water used for irrigation . The natural resource water is depleting day by day and water scarcity is a major issue in many areas these days . In such a case using excess water for irrigation is not advised . The farmers also should be present at the field to water and monitor other conditions related to irrigation . Manual watering can also be a pain sometimes . Choosing the right crop and timing for cultivation can also cause problem . Selection Agriculture is the backbone of India ’s economy . The major part of India is dependent on agriculture . The scarcity of water is a major threat to the world . The manual process of irrigation can be eliminated by automation . Application This product can be used by anyone who wants to irrigate his crops . The water can be conserved using the sensors placed in the soil . The farmer can monitor the field conditions from anywhere by connecting to the application . The data collected can be used for any further analysis . Automatic control can be achieved without having a manual control over it . Insight The parameters of the crop are chosen like water required , PH value , Temperature , Humidity etc . Each crop has different values of these parameters . All the parameters are measured and displayed on the application to the user . The user is the farmer who gets all these data from anywhere so that he can monitor his field . The right amount of water to be irrigated is measured using algorithm and motor to supply water to crops is controlled automatically . This product can be launched as an application to the farmer . The application was launched and the problem faced by the user was that , the user was a farmer and did not know how to use the application . The idea that was developed after this launch was that , the application can come in different regional languages so that the farmer can understand . Approach There are several products launched for this purpose . Many small learning can be got from each product launch . These can be taken into account and implemented in the newer ones . By launching a product and observing its response many new ideas can be brought into picture keeping in mind the user ’s need .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: LEARNING LAUNCH Challenge I came through a situation where the farmers had difficulty in monitoring the fields during irrigation . The farmer had to monitor the field continuously to keep a check on the amount of water used for irrigation . The natural resource water is depleting day by day and water scarcity is a major issue in many areas these days . In such a case using excess water for irrigation is not advised . The farmers also should be present at the field to water and monitor other conditions related to irrigation . Manual watering can also be a pain sometimes . Choosing the right crop and timing for cultivation can also cause problem . Selection Agriculture is the backbone of India ’s economy . The major part of India is dependent on agriculture . The scarcity of water is a major threat to the world . The manual process of irrigation can be eliminated by automation . Application This product can be used by anyone who wants to irrigate his crops . The water can be conserved using the sensors placed in the soil . The farmer can monitor the field conditions from anywhere by connecting to the application . The data collected can be used for any further analysis . Automatic control can be achieved without having a manual control over it . Insight The parameters of the crop are chosen like water required , PH value , Temperature , Humidity etc . Each crop has different values of these parameters . All the parameters are measured and displayed on the application to the user . The user is the farmer who gets all these data from anywhere so that he can monitor his field . The right amount of water to be irrigated is measured using algorithm and motor to supply water to crops is controlled automatically . This product can be launched as an application to the farmer . The application was launched and the problem faced by the user was that , the user was a farmer and did not know how to use the application . The idea that was developed after this launch was that , the application can come in different regional languages so that the farmer can understand . Approach There are several products launched for this purpose . Many small learning can be got from each product launch . These can be taken into account and implemented in the newer ones . By launching a product and observing its response many new ideas can be brought into picture keeping in mind the user ’s need . ### Output:

14037

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenge & Selection Storytelling is a part of our everyday life . Some good stories can really change the life of people who feel disappointed . We meet many people in our everyday schedule like youngsters , friends , family members etc . They may be happy , disappointed or sad due to one or other reasons . Sometimes they require someone to encourage them to get back their daily life . Every day I spend a lot of time with my friends listening to their stories . When one feels sad we have to encourage them or should support them to face that tough situation . Often , we share many stories about our childhood or about our education and we also share our experience of an interview , fest etc . sometimes we should listen to other experience or stories which helps us while going through some particular situation Application I have a story regarding our research paper discussion . When we decided that we want to do Research paper in the group there was a lot of confusion , dought how to do this work . Then we started discussing the topic , how to collect the information , what all information is required etc . Then we shared our experience by suggesting how the work can be who will take responsibilities for collecting information and who will do questioners and so on . After discussing all these things , we had some idea of how to collect all the information and finish this research paper . This is our priceless movement where we spent a lot of time with the group where we open up to one another for help . It is the movement where someone can feel disappointment for not understanding or for not listening one another point of view but such things will lead to a better success to finish the work . Insight & Approach When we work in the group it is very important to understand each other ’s perspective which helps us when we work in an organization or any other work culture . I had learned many things while working with team members . One of my friends said me that when he was working as a team member his team leader was asking everyone for their suggestions so that the work given for them should be completed within that time period by giving responsibility to finish a particular task so that no one should be underestimated . Thus , his story inspired me to work with my research team by taking everyone ’s suggestion and work for the success of the research paper . So , I shared my story and experience with my team members so that everyone should be included in the work without any disappointment . Sometimes a small story can lead to the success of a team member . Thus , this lesson storytelling inspired me even I am a student with this inspiration I can work as a team leader or a team member

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenge & Selection Storytelling is a part of our everyday life . Some good stories can really change the life of people who feel disappointed . We meet many people in our everyday schedule like youngsters , friends , family members etc . They may be happy , disappointed or sad due to one or other reasons . Sometimes they require someone to encourage them to get back their daily life . Every day I spend a lot of time with my friends listening to their stories . When one feels sad we have to encourage them or should support them to face that tough situation . Often , we share many stories about our childhood or about our education and we also share our experience of an interview , fest etc . sometimes we should listen to other experience or stories which helps us while going through some particular situation Application I have a story regarding our research paper discussion . When we decided that we want to do Research paper in the group there was a lot of confusion , dought how to do this work . Then we started discussing the topic , how to collect the information , what all information is required etc . Then we shared our experience by suggesting how the work can be who will take responsibilities for collecting information and who will do questioners and so on . After discussing all these things , we had some idea of how to collect all the information and finish this research paper . This is our priceless movement where we spent a lot of time with the group where we open up to one another for help . It is the movement where someone can feel disappointment for not understanding or for not listening one another point of view but such things will lead to a better success to finish the work . Insight & Approach When we work in the group it is very important to understand each other ’s perspective which helps us when we work in an organization or any other work culture . I had learned many things while working with team members . One of my friends said me that when he was working as a team member his team leader was asking everyone for their suggestions so that the work given for them should be completed within that time period by giving responsibility to finish a particular task so that no one should be underestimated . Thus , his story inspired me to work with my research team by taking everyone ’s suggestion and work for the success of the research paper . So , I shared my story and experience with my team members so that everyone should be included in the work without any disappointment . Sometimes a small story can lead to the success of a team member . Thus , this lesson storytelling inspired me even I am a student with this inspiration I can work as a team leader or a team member ### Output:

11655

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Visualization & Storytelling Challenge & Selection I am a lawyer , in my work I mainly use a storytelling tool , because in order to resolve any legal issues , you need to understand the situation and the possible consequences of a particular decision . But it happens that with colleagues we also resort to such a tool as visualization , although in these matters it may not seem entirely appropriate . The problem that I want to describe concerned a group of displaced people who were refused to pay social benefits . The problematic issue was the ambiguous interpretation of the law . To resolve the issue , an integrated approach was required , obtaining information from displaced persons , employees assigning social benefits and studying judicial practice . Studying the situation from all sides allowed us to find an acceptable solution for all participants . Selection With team we decided to use two tools - Visualization & Storytelling . Storytelling was needed to get information from all participants in the process . Since there was a lot of information and participants , we decided to visualize it on our work board and update / supplement as we receive it Application For the beginning , with colleagues we collected information from all IDPs , studied legislation and judicial practice , and also held several meetings with social service department . After all meetings and discussion a gap in legislation regarding this issue was identified , and request for clarification was send to the Ministry of Social Policy . Also , claims were filed to the court , since the court 's decision was determined by all parties as an acceptable option in resolving this issue . Then , upon receipt of the information , we visualized it , made a “ map ” of receiving these payments and marking participants , institutions and problematic zones . We tried to find meeting points and ways to resolve the issue . Insight & Approach Judicial practice in such cases was positive , representatives of the social protection service began to refuse to assign payments much less often , since they also received the necessary clarification and justifications for them to assign payments in specific cases that were not mentioned in regulatory legal acts . The social service department began to receive fewer complaints and lawsuits , and IDPs received their payments on time . It took more than 6 months to resolve this issue , but an integrated approach still allowed us to find it . I like to use the visualization tool where it seems unacceptable , and I find the tool storytelling very useful and informative , people without knowing it themselves can offer a lot of interesting ideas or directions in their search in a conversation .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Visualization & Storytelling Challenge & Selection I am a lawyer , in my work I mainly use a storytelling tool , because in order to resolve any legal issues , you need to understand the situation and the possible consequences of a particular decision . But it happens that with colleagues we also resort to such a tool as visualization , although in these matters it may not seem entirely appropriate . The problem that I want to describe concerned a group of displaced people who were refused to pay social benefits . The problematic issue was the ambiguous interpretation of the law . To resolve the issue , an integrated approach was required , obtaining information from displaced persons , employees assigning social benefits and studying judicial practice . Studying the situation from all sides allowed us to find an acceptable solution for all participants . Selection With team we decided to use two tools - Visualization & Storytelling . Storytelling was needed to get information from all participants in the process . Since there was a lot of information and participants , we decided to visualize it on our work board and update / supplement as we receive it Application For the beginning , with colleagues we collected information from all IDPs , studied legislation and judicial practice , and also held several meetings with social service department . After all meetings and discussion a gap in legislation regarding this issue was identified , and request for clarification was send to the Ministry of Social Policy . Also , claims were filed to the court , since the court 's decision was determined by all parties as an acceptable option in resolving this issue . Then , upon receipt of the information , we visualized it , made a “ map ” of receiving these payments and marking participants , institutions and problematic zones . We tried to find meeting points and ways to resolve the issue . Insight & Approach Judicial practice in such cases was positive , representatives of the social protection service began to refuse to assign payments much less often , since they also received the necessary clarification and justifications for them to assign payments in specific cases that were not mentioned in regulatory legal acts . The social service department began to receive fewer complaints and lawsuits , and IDPs received their payments on time . It took more than 6 months to resolve this issue , but an integrated approach still allowed us to find it . I like to use the visualization tool where it seems unacceptable , and I find the tool storytelling very useful and informative , people without knowing it themselves can offer a lot of interesting ideas or directions in their search in a conversation . ### Output:

19442

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Learning Launch Challenge I work in a large global industrial organisation , as part of a product management team developing software for our internal use . Our role is to develop innovative solutions to core business problems that directly improve our bottom line performance . As these problems have not been addressed by existing software vendors , what we do is truly an experiment - testing whether our proposed solution is technically feasible and that it provides a financial benefit to the organisation . Our challenge is undertaking this testing as quick and as cheap as possible . Testing in a live production environment is not feasible as it would impact our manufacturing line and there are also other impacts to performance that makes it difficult to isolate the benefits of our software . Selection Based on the challenge outlined above , the tool we have selected is the “ Learning Launch ” tool . This is appropriate as my team and I have already completed the “ What is ” , “ What if ” and “ What wows ” stages of the design thinking process . Additionally , the constraints around testing as described necessitate the use of such a tool . Application We applied the “ Learning Launch ” tool to our proposed dynamic product optimisation software whereby we are looking to optimise the value of different manufacturing products produced on an assembly line based on feedback of real time information from our customers and suppliers . In applying the tool , there were four main hypotheses we were looking to test . Firstly , can we technically develop an algorithm to solve the problem that runs in an defined timeframe . Secondly , can we access and ingest the required information from the production line required by the algorithm . Thirdly , can we make a higher value decision that what are employees are currently making . Lastly , how can we implement the new ways of working in a way that improves the engagement level of our employees so that they want to use the new solution . These hypotheses were prioritised logically according to a sequence - show we can technically do it ( prototype ) , show it improves the result , then show we can get the end users to adopt it ( part of which depends on showing value ) In designing the tests , we simulated the real operating environment - we obtained historical operational data and animated the operation of our assembly line in our test environment according to time stamped events and conditions . These were linked to cost and revenue drivers so we could measure the impact of new decisions . We also brought in multiple assembly line operators to run the software and obtain their feedback . Setting up the learning launch took a colleague and myself 10 days - 2 days to document the hypotheses , assumptions and tests ( as per the lecture note guidance ) and 8 days to collect and transform the data for the experiment . In parallel , a mathematician and developer were developing the initial algorithm and prototype application ( we have already got a sandbox environment and platform set up for these types of activities ) . The tests took an additional 3 days after this . The outcome of the tests confirmed our hypotheses and the decision was made to continue to the development phase . This decision was made however after an additional round of tests were completed ( another 3 days ) as the algorithm result proved inconclusive initially and we had to pivot in the approach taken . Insights ● Prioritisation of assumptions and tests was critical - focussing on the key problems that if you ca n’t solve means that there is no product . If you start on the easy assumptions first and left the hardest ones to last , and they could n’t be solved , then you would have wasted a lot of time and effort . ● It is important to be very definitive on what success looks like for each test . Individuals can be very attached to their solutions . Clear success criteria for each test removes this bias . We had to do some work with our team to get them to be passionate about the problem , not fixated on their solution . ● Culture is hard to change . During our pivot , it was hard to get the individual who had to make adjustments not to feel bad , to see it as a learning experience rather than a failure . In previous roles , his learning has not been valued , only the end result . This stifles experimentation and results in only incremental improvements and less breakthrough innovation . Cultural development of your innovation team is therefore crucial . ● Customer engagement throughout the process is critical . We bought the customer in part way through the Learning Launch process . To get them on board with what we were doing , we then had to spend a lot more time than we would have had to if they were involved from the start . Approach The Learning launch tool was used in the right context and will become part of our teams standard process . There are however improvements that we will make in how it is applied . Firstly , we will involve our customers from the beginning to get their full buy - in . Additionally , we will provide more coaching to the team upfront around the behaviours we are trying to encourage in using such a tool . Lastly , we will allow more time for pivots - assuming success when there are downstream teams depending on your outcome leaves little time for multiple pivots that will definitely occur .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Learning Launch Challenge I work in a large global industrial organisation , as part of a product management team developing software for our internal use . Our role is to develop innovative solutions to core business problems that directly improve our bottom line performance . As these problems have not been addressed by existing software vendors , what we do is truly an experiment - testing whether our proposed solution is technically feasible and that it provides a financial benefit to the organisation . Our challenge is undertaking this testing as quick and as cheap as possible . Testing in a live production environment is not feasible as it would impact our manufacturing line and there are also other impacts to performance that makes it difficult to isolate the benefits of our software . Selection Based on the challenge outlined above , the tool we have selected is the “ Learning Launch ” tool . This is appropriate as my team and I have already completed the “ What is ” , “ What if ” and “ What wows ” stages of the design thinking process . Additionally , the constraints around testing as described necessitate the use of such a tool . Application We applied the “ Learning Launch ” tool to our proposed dynamic product optimisation software whereby we are looking to optimise the value of different manufacturing products produced on an assembly line based on feedback of real time information from our customers and suppliers . In applying the tool , there were four main hypotheses we were looking to test . Firstly , can we technically develop an algorithm to solve the problem that runs in an defined timeframe . Secondly , can we access and ingest the required information from the production line required by the algorithm . Thirdly , can we make a higher value decision that what are employees are currently making . Lastly , how can we implement the new ways of working in a way that improves the engagement level of our employees so that they want to use the new solution . These hypotheses were prioritised logically according to a sequence - show we can technically do it ( prototype ) , show it improves the result , then show we can get the end users to adopt it ( part of which depends on showing value ) In designing the tests , we simulated the real operating environment - we obtained historical operational data and animated the operation of our assembly line in our test environment according to time stamped events and conditions . These were linked to cost and revenue drivers so we could measure the impact of new decisions . We also brought in multiple assembly line operators to run the software and obtain their feedback . Setting up the learning launch took a colleague and myself 10 days - 2 days to document the hypotheses , assumptions and tests ( as per the lecture note guidance ) and 8 days to collect and transform the data for the experiment . In parallel , a mathematician and developer were developing the initial algorithm and prototype application ( we have already got a sandbox environment and platform set up for these types of activities ) . The tests took an additional 3 days after this . The outcome of the tests confirmed our hypotheses and the decision was made to continue to the development phase . This decision was made however after an additional round of tests were completed ( another 3 days ) as the algorithm result proved inconclusive initially and we had to pivot in the approach taken . Insights ● Prioritisation of assumptions and tests was critical - focussing on the key problems that if you ca n’t solve means that there is no product . If you start on the easy assumptions first and left the hardest ones to last , and they could n’t be solved , then you would have wasted a lot of time and effort . ● It is important to be very definitive on what success looks like for each test . Individuals can be very attached to their solutions . Clear success criteria for each test removes this bias . We had to do some work with our team to get them to be passionate about the problem , not fixated on their solution . ● Culture is hard to change . During our pivot , it was hard to get the individual who had to make adjustments not to feel bad , to see it as a learning experience rather than a failure . In previous roles , his learning has not been valued , only the end result . This stifles experimentation and results in only incremental improvements and less breakthrough innovation . Cultural development of your innovation team is therefore crucial . ● Customer engagement throughout the process is critical . We bought the customer in part way through the Learning Launch process . To get them on board with what we were doing , we then had to spend a lot more time than we would have had to if they were involved from the start . Approach The Learning launch tool was used in the right context and will become part of our teams standard process . There are however improvements that we will make in how it is applied . Firstly , we will involve our customers from the beginning to get their full buy - in . Additionally , we will provide more coaching to the team upfront around the behaviours we are trying to encourage in using such a tool . Lastly , we will allow more time for pivots - assuming success when there are downstream teams depending on your outcome leaves little time for multiple pivots that will definitely occur . ### Output:

21245

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenges and Selection : Storytelling is a great tool that I and everyone use most of the time . I work , developmentally disabled individuals , senior citizens , and poor people . Many of these people deal with oppression in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment and success . We believe that the collaborative process of storytelling has enabled us to critically unravel implicit and tacit beliefs and actions associated with developing curriculum and teaching . I use their feedback with the context of my story to ascertain goals , and sometimes we use stories to better understand their interests and thought processes . I use this information in a positive way which can help the individual to find a way and help them out to the best way possible and developing strategies to find in a best way possible solution . Application : I would love to tell the story using storytelling . While discussing some changes with the social service ( NGO ) , I was trying to explain some psychological aspect of knowing the person well that is clint focused approach , with certain other thins as well . The NGO was In the grip of “ compliance in culture ” and client and the owner it self was under no - empathetic structure . I tried to explain the sometimes approaching to the thoughts of the other person and talking to them can make them feel special and light and can impact everyone for the better , even if it seems tough . Telling one of my experience was , when I ran an emergency shelter after the natural disaster happened there I meet a lady sitting alone in the corner without any word to any of them around , rest every one of doing well except her . I could tell she need someone to hear her inside thoughts so , I made a cup of coffee and sat beside her to tell her open up with be and share things which are making her annoyed and emotional and week . I turned out that her mother , who was with her , had survived a brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter . Insight and approach : well this was a good conversation . Her mother was very calm and going really well for herself and her family . Now it was my turn to tell my story which will make her more comfortable and help more to open up for comfort . I told her how scary it was when my uncle was suffering from leukemia and how difficult and scary was it to take him to the hospital and told whole of my story to her about how he recovered and now after 10 years of struggle he doing well . This worked really well . She really needed individual attention for that brief time , and she ended up with that and a true support . She calmed down , her mother , who had become worried about her , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter . So , I told this story to the NGO and I think it had a big impact on people there . The policies are being revaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way though I have a design background , I had no idea this would ever be considered as an asset , but I am so very grateful that it is to me .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenges and Selection : Storytelling is a great tool that I and everyone use most of the time . I work , developmentally disabled individuals , senior citizens , and poor people . Many of these people deal with oppression in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment and success . We believe that the collaborative process of storytelling has enabled us to critically unravel implicit and tacit beliefs and actions associated with developing curriculum and teaching . I use their feedback with the context of my story to ascertain goals , and sometimes we use stories to better understand their interests and thought processes . I use this information in a positive way which can help the individual to find a way and help them out to the best way possible and developing strategies to find in a best way possible solution . Application : I would love to tell the story using storytelling . While discussing some changes with the social service ( NGO ) , I was trying to explain some psychological aspect of knowing the person well that is clint focused approach , with certain other thins as well . The NGO was In the grip of “ compliance in culture ” and client and the owner it self was under no - empathetic structure . I tried to explain the sometimes approaching to the thoughts of the other person and talking to them can make them feel special and light and can impact everyone for the better , even if it seems tough . Telling one of my experience was , when I ran an emergency shelter after the natural disaster happened there I meet a lady sitting alone in the corner without any word to any of them around , rest every one of doing well except her . I could tell she need someone to hear her inside thoughts so , I made a cup of coffee and sat beside her to tell her open up with be and share things which are making her annoyed and emotional and week . I turned out that her mother , who was with her , had survived a brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter . Insight and approach : well this was a good conversation . Her mother was very calm and going really well for herself and her family . Now it was my turn to tell my story which will make her more comfortable and help more to open up for comfort . I told her how scary it was when my uncle was suffering from leukemia and how difficult and scary was it to take him to the hospital and told whole of my story to her about how he recovered and now after 10 years of struggle he doing well . This worked really well . She really needed individual attention for that brief time , and she ended up with that and a true support . She calmed down , her mother , who had become worried about her , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter . So , I told this story to the NGO and I think it had a big impact on people there . The policies are being revaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way though I have a design background , I had no idea this would ever be considered as an asset , but I am so very grateful that it is to me . ### Output:

19577

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge Employee appraisal is an integral part of all the companies . It is often done Half Annually . Managers usually do this appraisal and evaluation process for all yearly or is direct reports . This is an extra job responsibility for the managers besides their tons of business related responsibilities . Not only that , collecting performance feedback , target achievement details , Org . contributions for all his direct reports is a time consuming task and keeping those information available at one place during the appraisal process is another big challenge . Selection : Storytelling This will help highlight the pain point of the individual(s ) Application : Carried out a survey on similar inidividuals to have a better understanding of the problems Insight : It is an organizational problem Approach : This U360 Appraisal app will enable the managers to complete the appraisal process easily on the go and anytime from anywhere . The apps will show all his direct reports on a master list and the details section will show the Performance feedback , Target achieved , Org . Contribution and other relevant details for them . Team leads / Managers can review all the feedback for all his subordinates , can provide his feedback and overall score for his subordinates This Fiori Appraisal app will enable the managers to complete the appraisal process easily on the go and anytime from anywhere . The apps will show all his direct reports on a master list and the details section will show the Performance feedback , Target achieved , Org . Contribution and other relevant details for them . Managers can review all the feedback for all his direct reports , can provide his feedback and overall rating for his direct reports . Along with that managers can recommend for promotion for his direct reports who had an outstanding performance throughout the year .. Along with that team leads / managers can recommend for promotion for his direct reports who had an outstanding performance .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge Employee appraisal is an integral part of all the companies . It is often done Half Annually . Managers usually do this appraisal and evaluation process for all yearly or is direct reports . This is an extra job responsibility for the managers besides their tons of business related responsibilities . Not only that , collecting performance feedback , target achievement details , Org . contributions for all his direct reports is a time consuming task and keeping those information available at one place during the appraisal process is another big challenge . Selection : Storytelling This will help highlight the pain point of the individual(s ) Application : Carried out a survey on similar inidividuals to have a better understanding of the problems Insight : It is an organizational problem Approach : This U360 Appraisal app will enable the managers to complete the appraisal process easily on the go and anytime from anywhere . The apps will show all his direct reports on a master list and the details section will show the Performance feedback , Target achieved , Org . Contribution and other relevant details for them . Team leads / Managers can review all the feedback for all his subordinates , can provide his feedback and overall score for his subordinates This Fiori Appraisal app will enable the managers to complete the appraisal process easily on the go and anytime from anywhere . The apps will show all his direct reports on a master list and the details section will show the Performance feedback , Target achieved , Org . Contribution and other relevant details for them . Managers can review all the feedback for all his direct reports , can provide his feedback and overall rating for his direct reports . Along with that managers can recommend for promotion for his direct reports who had an outstanding performance throughout the year .. Along with that team leads / managers can recommend for promotion for his direct reports who had an outstanding performance . ### Output:

20577

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenge & Selection I feel like storytelling is the easiest way to explain everything I have to say . I will tell you how I have started to help people who currently have mental problems a lot , many times totally healthy people believe that people with mental problems will be cured with simple pills but the sad reality is that it is not like that , depression is a great problem that a large population of the world suffers either from a traumatic reality or because they were born with problems , my challenge in helping these people is that through a process with time we can heal those problems and also explain to their family members what their relatives suffer so that they can take it with much more concern . And I would love to know that a person I helped has a great and successful life . Something that is very important is that the government is aware that many people have problems and that is why so much violence has been encountered , which is why it is about narrating each case of the people . Application In the use of narration within everything I have planned to do , I have spoken with the very senior leaders in the government where I have had to tell them how it is good for people to have a company in which they help their mental problems and how it can even help improve family life . After several talks that I have had with the government I have managed to raise the challenge that I am still maintaining since with the support of the government within the country it has been possible to raise awareness and reach many more people so that they can join this good Because , through the use of narration , it has been possible to show that what the company wants to do is something that benefits a very high population index . A clear example was what happened to me the first year I started this company , where a girl began to have a serious depression problem since she could not eat and apart from this , she hurt herself . The parents thought that it was something that was going to pass over time but there came a day where the daughter tried to commit suicide trying to hang herself but did not succeed , it was there that the company went into action and did everything possible for that young woman The girl can be healthy again with a slow process , she believed that she did not have any kind of salvation , but through several stories , she managed to convince the girl that there was more than that sadness Insight The insight of everything is that in a few years it will be possible to help people who have many problems and demonstrate that little by little things can be achieved through stories and narratives that the people who lived through it all can share . Approach I can give you to think that the storytelling tool is very good but perhaps using other tools you could go very far , there could be cases where you have to use visualization or where you also have to know many ideas where the use of the mind map , it is a great step to know that there are several tools where we can place our trust because one way or another they will be able to turn out well .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenge & Selection I feel like storytelling is the easiest way to explain everything I have to say . I will tell you how I have started to help people who currently have mental problems a lot , many times totally healthy people believe that people with mental problems will be cured with simple pills but the sad reality is that it is not like that , depression is a great problem that a large population of the world suffers either from a traumatic reality or because they were born with problems , my challenge in helping these people is that through a process with time we can heal those problems and also explain to their family members what their relatives suffer so that they can take it with much more concern . And I would love to know that a person I helped has a great and successful life . Something that is very important is that the government is aware that many people have problems and that is why so much violence has been encountered , which is why it is about narrating each case of the people . Application In the use of narration within everything I have planned to do , I have spoken with the very senior leaders in the government where I have had to tell them how it is good for people to have a company in which they help their mental problems and how it can even help improve family life . After several talks that I have had with the government I have managed to raise the challenge that I am still maintaining since with the support of the government within the country it has been possible to raise awareness and reach many more people so that they can join this good Because , through the use of narration , it has been possible to show that what the company wants to do is something that benefits a very high population index . A clear example was what happened to me the first year I started this company , where a girl began to have a serious depression problem since she could not eat and apart from this , she hurt herself . The parents thought that it was something that was going to pass over time but there came a day where the daughter tried to commit suicide trying to hang herself but did not succeed , it was there that the company went into action and did everything possible for that young woman The girl can be healthy again with a slow process , she believed that she did not have any kind of salvation , but through several stories , she managed to convince the girl that there was more than that sadness Insight The insight of everything is that in a few years it will be possible to help people who have many problems and demonstrate that little by little things can be achieved through stories and narratives that the people who lived through it all can share . Approach I can give you to think that the storytelling tool is very good but perhaps using other tools you could go very far , there could be cases where you have to use visualization or where you also have to know many ideas where the use of the mind map , it is a great step to know that there are several tools where we can place our trust because one way or another they will be able to turn out well . ### Output:

17157

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Task Challenge & Selection:- I used visualisation to raise awareness of an issue and create space among a diverse group of issues in order to identify and communicate obvious answers . It also necessitates the resolution of issues and a clear understanding of the goal . Application:- Visualization is a powerful problem - solving tool . It gives us a clear understanding of the problem and how to solve it . It has a number of advantages . It encourages us to look at the problem through the consumer 's perspective . This method works well since it informs individuals about their requirements . Insight & Approach : Because I learned that the most important component is the interchange of ideas and learning , a next time I would utilise the visualisation activity as a springboard for a series of design thinking activities . The image and their collective response might then be utilised as a reference tool .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Task Challenge & Selection:- I used visualisation to raise awareness of an issue and create space among a diverse group of issues in order to identify and communicate obvious answers . It also necessitates the resolution of issues and a clear understanding of the goal . Application:- Visualization is a powerful problem - solving tool . It gives us a clear understanding of the problem and how to solve it . It has a number of advantages . It encourages us to look at the problem through the consumer 's perspective . This method works well since it informs individuals about their requirements . Insight & Approach : Because I learned that the most important component is the interchange of ideas and learning , a next time I would utilise the visualisation activity as a springboard for a series of design thinking activities . The image and their collective response might then be utilised as a reference tool . ### Output:

17266

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Element – storytelling Challenge & selection Storytelling is an important design tool . As human beings , we respond to stories , they can help us develop a deeper empathy for the present and help us create clearer images of the nature of the new future as we try to create it . has been . It is important to pay attention to the human dimension , because design thinking is not just about processes and issues , but also about people . Storytelling is an integral part of every great brand . Every great brand that has a long life in retail . There is a story behind every great product , every great service , every great organization . Every great brand has a story and that story is connected to the emotions , the characters , the values of the people who bring this product to life every day . Storytelling has always been part of the business . At the moment , we are clearly talking about this as a tool that leaders can oppose just as a contribution to our brand and the products , we give people . Storytelling is not about the list of things we have to do , but about the relationship we give people about the information we are trying to share . The essence of this is to convey a good story , just a message that has logic . Applications : A good story , is designed for the audience . It may not connect to you , it may not always make sense to you , it 's not using words you might be familiar with , but it 's things your audience understands and your audience knows . So I think that 's rule one , is who 's your audience , where do they come from , and what do they need . I think the second part of a good story is a clear sequence of events . You listen to a great story teller , there 's a very clear sequence of events that moves the story from the beginning to an end . And I think last but not least is having moments of reflection . Or unanswered questions , which create suspensions , conspiracies and even someone sitting at the end of the chair . Then you answer them . The great storyteller asks and answers questions along the way . They form the suspension and reduce the suspension by answering questions . Hearers of stories that are not good hang these questions in the air , and so people get out of the confusion , the uncertainty , the uncertainty about where to go . If you have a history of coercion , something interesting , powerful people will hear these things , regardless of the medium . And what gets stuck is that the public does not want to be compelled . Most business leaders are honestly bored with 90 % of conversations a day . They sit there and have PowerPoint after PowerPoint and meet after PowerPoint and have to make a list after a list . And they are impressed . And so , as a student , I think the biggest thing you will have to finish at the beginning is your own uncertainty about whether this tool will work or not . As a business leader , what does your audience need ? They want some data . They want the harsh reality and they want recommendations . The space between them and how you get to these things is where the story can be forced . Find the strongest part of your message and trust it . Is that a given ? Is this the same profile ? Is this the same conversation ? And last but not least , be sure to reflect on the moments . There are big , powerful questions that this leader must think about . There are all kinds of stories that a leader can hear in an organization . And when we talk about design thinking , when we talk about what kind of story is most appropriate . When you are trying to bring about change . In this story , the main character of the story , the main character , is a major evil problem facing the organization . And then some of the things that you need to make public in this type of story , you have to sell the challenge first . You need to help the public understand that the current situation is more dangerous than any other possibility out there . You need to put them in the frame of mind that they want to move on and make this challenge a reason to invest . And that 's basically the first thing you need to do . So you have to be able to speak very intelligently about friendship . Or what kind of call should I make for those involved in the challenge ? Whether it 's the customers you 're looking at , the stakeholders there , make sure that everyone involved has a good understanding . Last but not least , you must give them a chance to talk about the tensions that exist . This challenge is stressful for us . In our business today , there is a big challenge around us . Insight & Approach Do the right thing in relation to sustainability . How do you build a really good business ? If you can handle these tensions , you will create a place where people want to get involved because they want to be in this discussion and conversation . And last but not least , there is a possibility that there is a way out . That there is a way to move forward in that direction . And that 's why I think of this story when you present the challenge as statistics . Make sure they understand how big it is . What is the tension that exists ? And what can you do ? I think the reason why history is a story is important for leadership in the world of tomorrow . I think this is a fundamental question about what is the story of a gang forced to learn , learn and understand . When I look at the world we live in , there are three main challenges that leaders face . One is that they have only 20 % of the people they lead . Only 20 % of your attention . And in the same way , storytelling allows . For a while , to get their attention . With a little more work and a little more time . I think it 's important . If you can increase the level of engagement in your business , you will be surprised by its performance . And storytelling allows you to create energy and enthusiasm around something . So I think it 's one of the reasons why leaders need to start using narrative [ by listening ] . Second , storytelling makes your strategy accessible . Accessible strategies , accessible to groups of only three people . OK Alright ? The leaders who write it , the consultants who help them and the teachers who do case studies around them . For everyone , strategy is a difficult thing that causes complexity and uncertainty in our lives . And I wonder , strategically , what makes it easier to tell stories to leaders . It allows for that , coloring strategy and life in the character and the plot . And that allows the line worker , his manufacturing unit , to work in marketing directed by the vice president , which we are trying to understand . And then , for me , there are two reasons , and more about why storytelling is an essential tool for leaders to become capable and move forward .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Element – storytelling Challenge & selection Storytelling is an important design tool . As human beings , we respond to stories , they can help us develop a deeper empathy for the present and help us create clearer images of the nature of the new future as we try to create it . has been . It is important to pay attention to the human dimension , because design thinking is not just about processes and issues , but also about people . Storytelling is an integral part of every great brand . Every great brand that has a long life in retail . There is a story behind every great product , every great service , every great organization . Every great brand has a story and that story is connected to the emotions , the characters , the values of the people who bring this product to life every day . Storytelling has always been part of the business . At the moment , we are clearly talking about this as a tool that leaders can oppose just as a contribution to our brand and the products , we give people . Storytelling is not about the list of things we have to do , but about the relationship we give people about the information we are trying to share . The essence of this is to convey a good story , just a message that has logic . Applications : A good story , is designed for the audience . It may not connect to you , it may not always make sense to you , it 's not using words you might be familiar with , but it 's things your audience understands and your audience knows . So I think that 's rule one , is who 's your audience , where do they come from , and what do they need . I think the second part of a good story is a clear sequence of events . You listen to a great story teller , there 's a very clear sequence of events that moves the story from the beginning to an end . And I think last but not least is having moments of reflection . Or unanswered questions , which create suspensions , conspiracies and even someone sitting at the end of the chair . Then you answer them . The great storyteller asks and answers questions along the way . They form the suspension and reduce the suspension by answering questions . Hearers of stories that are not good hang these questions in the air , and so people get out of the confusion , the uncertainty , the uncertainty about where to go . If you have a history of coercion , something interesting , powerful people will hear these things , regardless of the medium . And what gets stuck is that the public does not want to be compelled . Most business leaders are honestly bored with 90 % of conversations a day . They sit there and have PowerPoint after PowerPoint and meet after PowerPoint and have to make a list after a list . And they are impressed . And so , as a student , I think the biggest thing you will have to finish at the beginning is your own uncertainty about whether this tool will work or not . As a business leader , what does your audience need ? They want some data . They want the harsh reality and they want recommendations . The space between them and how you get to these things is where the story can be forced . Find the strongest part of your message and trust it . Is that a given ? Is this the same profile ? Is this the same conversation ? And last but not least , be sure to reflect on the moments . There are big , powerful questions that this leader must think about . There are all kinds of stories that a leader can hear in an organization . And when we talk about design thinking , when we talk about what kind of story is most appropriate . When you are trying to bring about change . In this story , the main character of the story , the main character , is a major evil problem facing the organization . And then some of the things that you need to make public in this type of story , you have to sell the challenge first . You need to help the public understand that the current situation is more dangerous than any other possibility out there . You need to put them in the frame of mind that they want to move on and make this challenge a reason to invest . And that 's basically the first thing you need to do . So you have to be able to speak very intelligently about friendship . Or what kind of call should I make for those involved in the challenge ? Whether it 's the customers you 're looking at , the stakeholders there , make sure that everyone involved has a good understanding . Last but not least , you must give them a chance to talk about the tensions that exist . This challenge is stressful for us . In our business today , there is a big challenge around us . Insight & Approach Do the right thing in relation to sustainability . How do you build a really good business ? If you can handle these tensions , you will create a place where people want to get involved because they want to be in this discussion and conversation . And last but not least , there is a possibility that there is a way out . That there is a way to move forward in that direction . And that 's why I think of this story when you present the challenge as statistics . Make sure they understand how big it is . What is the tension that exists ? And what can you do ? I think the reason why history is a story is important for leadership in the world of tomorrow . I think this is a fundamental question about what is the story of a gang forced to learn , learn and understand . When I look at the world we live in , there are three main challenges that leaders face . One is that they have only 20 % of the people they lead . Only 20 % of your attention . And in the same way , storytelling allows . For a while , to get their attention . With a little more work and a little more time . I think it 's important . If you can increase the level of engagement in your business , you will be surprised by its performance . And storytelling allows you to create energy and enthusiasm around something . So I think it 's one of the reasons why leaders need to start using narrative [ by listening ] . Second , storytelling makes your strategy accessible . Accessible strategies , accessible to groups of only three people . OK Alright ? The leaders who write it , the consultants who help them and the teachers who do case studies around them . For everyone , strategy is a difficult thing that causes complexity and uncertainty in our lives . And I wonder , strategically , what makes it easier to tell stories to leaders . It allows for that , coloring strategy and life in the character and the plot . And that allows the line worker , his manufacturing unit , to work in marketing directed by the vice president , which we are trying to understand . And then , for me , there are two reasons , and more about why storytelling is an essential tool for leaders to become capable and move forward . ### Output:

21426

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization is Everything Challenge & Selection Visualization has become one of the major advantages of this Design Thinking . Visualization helps to align the perception among peers and even among functional groups . For example , among the research and development people together with the people of marketing , sales , and product design . Each function has a different perception precondition . When all already have their own picture , in fact , what is imagined is not the same as each other . When we describe an idea to others verbally , what is captured and digested by our speaker may be very different from what was envisioned in his mind . But if the idea is put in the form of three - dimensional images and strokes , what we meant in the pictures will be understood and imagined by our colleagues . This is where the power of visualization is important to equate our perception about the idea of a product or innovation . Application I often use visualization to convey the ideas that I have . Using visualization is probably the easiest way to explain existing problems and solutions to customers . Using images will be easier for us and our customers to equalize thoughts so that it is easy to implement the ideas presented . Visualization is anything from the things we write on a chalkboard or a whiteboard . To the images that we create in a PowerPoint presentation , to photography , video . It 's basically anything that takes us beyond just using words or language alone . Things like color . Things like symbols for example . If you 're looking at logos and the way that companies represent the , represent themselves as a brand . Those are all ways to enact a more visual understanding . When we 're talking and we 're verbalizing things we see things internally , but we may all be understanding the words in a slightly different way . The beauty of using visualization is that we can tap into a single picture . The more you begin to use pictures , the more that you begin to diagram while you talk , and create a visual image for people of how you are thinking . The , the more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . In an environment where your , your ability to , to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours . It 's really , it 's really important to be able to understand the way that you communicate to people . The primary tools for , for thinking visually are really just mastering some basic elements of imagining people , spaces , situations and actions or movements . It 's very easy to create a simple diagram , and most anyone can draw a stick figure , an arrow , a circle , a square . Those are the basic building blocks of creating a visualization . Visualization has a role to play throughout the design process or the development process . Innovation itself has a , has a rich and detailed development process that we have to follow , from beginning with exploration , moving in through pattern finding . Kind of peeking with ideation sketching , that 's where we really think about the way that images come in through prototyping , and finally in the way that we pilot and scale . Insight & Approach The visualization is a really core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're actually enacting a different kind of problem solving that has to bring in more than just logic . We 're actually doing extrapolation . We 're doing inductive reasoning . We 're thinking about possibilities that we have n't yet seen . So that kind of imaginative work really has to be brought out by exercising and understanding that right side of our brain . So getting in the habit of doing visualization is actually a way of cultivating that side of our brain work . Visualization is really important . For the process of design because it 's actually a way of unlocking a different part of brain . It allows us to think in a nonverbal way . It allows us to access parts of our brain , parts of our creativity , that we might not normally be using in the course of conversation . Most people will tell you , especially in the business world , that they are not artistic and they can not draw . Visualization is n't really about drawing , though . It 's actually about visual thinking , and we all do it . What I 've seen is that through practice , you can actually get better and better at doing it .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization is Everything Challenge & Selection Visualization has become one of the major advantages of this Design Thinking . Visualization helps to align the perception among peers and even among functional groups . For example , among the research and development people together with the people of marketing , sales , and product design . Each function has a different perception precondition . When all already have their own picture , in fact , what is imagined is not the same as each other . When we describe an idea to others verbally , what is captured and digested by our speaker may be very different from what was envisioned in his mind . But if the idea is put in the form of three - dimensional images and strokes , what we meant in the pictures will be understood and imagined by our colleagues . This is where the power of visualization is important to equate our perception about the idea of a product or innovation . Application I often use visualization to convey the ideas that I have . Using visualization is probably the easiest way to explain existing problems and solutions to customers . Using images will be easier for us and our customers to equalize thoughts so that it is easy to implement the ideas presented . Visualization is anything from the things we write on a chalkboard or a whiteboard . To the images that we create in a PowerPoint presentation , to photography , video . It 's basically anything that takes us beyond just using words or language alone . Things like color . Things like symbols for example . If you 're looking at logos and the way that companies represent the , represent themselves as a brand . Those are all ways to enact a more visual understanding . When we 're talking and we 're verbalizing things we see things internally , but we may all be understanding the words in a slightly different way . The beauty of using visualization is that we can tap into a single picture . The more you begin to use pictures , the more that you begin to diagram while you talk , and create a visual image for people of how you are thinking . The , the more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . In an environment where your , your ability to , to get things done and to solve problems is dependent on other people being able to understand you and align their ideas with yours . It 's really , it 's really important to be able to understand the way that you communicate to people . The primary tools for , for thinking visually are really just mastering some basic elements of imagining people , spaces , situations and actions or movements . It 's very easy to create a simple diagram , and most anyone can draw a stick figure , an arrow , a circle , a square . Those are the basic building blocks of creating a visualization . Visualization has a role to play throughout the design process or the development process . Innovation itself has a , has a rich and detailed development process that we have to follow , from beginning with exploration , moving in through pattern finding . Kind of peeking with ideation sketching , that 's where we really think about the way that images come in through prototyping , and finally in the way that we pilot and scale . Insight & Approach The visualization is a really core component of the way that we communicate , whether we 're aware of it or not . When we 're dealing with very complex problems , we 're actually enacting a different kind of problem solving that has to bring in more than just logic . We 're actually doing extrapolation . We 're doing inductive reasoning . We 're thinking about possibilities that we have n't yet seen . So that kind of imaginative work really has to be brought out by exercising and understanding that right side of our brain . So getting in the habit of doing visualization is actually a way of cultivating that side of our brain work . Visualization is really important . For the process of design because it 's actually a way of unlocking a different part of brain . It allows us to think in a nonverbal way . It allows us to access parts of our brain , parts of our creativity , that we might not normally be using in the course of conversation . Most people will tell you , especially in the business world , that they are not artistic and they can not draw . Visualization is n't really about drawing , though . It 's actually about visual thinking , and we all do it . What I 've seen is that through practice , you can actually get better and better at doing it . ### Output:

15680

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection on storytelling Storytelling of Project about enviromental education from Villa El Salvador Challenge and selection The Storytelling Tool has been an excellent tool to apply in my career . I study sociology an d my work consists of designing social projects that in a certain way improve an aspect of t he reality that people in human settlements live . The project consists of conducting a serie s of workshops on environmental education for all the inhabitants of the Oasis II A human settlement located in the district of Villa el Salvador in the south of Lima , region of Peru . T o capture the attention of people as a team we have thought of meeting in community ass emblies where we have asked for the attendance of everyone including children and adole scents . The idea is to train environmental promoters , so we thought we would tell the foll owing story based on a little fiction . The idea of telling this story is to generate an emotion in people where they see that climate change is not a distant reality for them , it is someth ing constant . Application One of the companions will disguise himself as a mime and tell the story of a place called Oasis that had a beautiful river of crystalline waters and surrounded by beautiful trees , soon the people who lived around it drank from the water of this river , soon with the arrival of a commercial center , people began to generate solid waste and to discard it to the river , soon the river that was of crystalline waters became dark , so much that it began to generate stomach diseases to the people . One of the local children warned the population with a sad face and a sign that if they did not stop polluting the river it would no longer be their water source and the trees would also be damaged . Once the story was over , we decided to divide the population into age groups , each made up of 6 members . The children formed their groups , the adolescents another and the adults another group . Three questions would be asked:1 ) what pollution problems do they see in the community ? 2 ) how they can reverse the contamination in their community 3 ) how they would like their community to be Insight and Approach Once the answers are obtained what we propose as a team is to meet and analyze the answers of the participants , in the analysis we will be able to know what the population visualizes as environmental problems in their community , secondly we will be able to analyze what they could do as solutions from their vision , and thirdly what is the idea of community free of contamination . With these results we will be able to see which group shows more interest in being part of the environmental promoters , with them we would try to promote an environmental culture in the community , that is to say , they are the ones who will help give the workshops to the neighbors .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection on storytelling Storytelling of Project about enviromental education from Villa El Salvador Challenge and selection The Storytelling Tool has been an excellent tool to apply in my career . I study sociology an d my work consists of designing social projects that in a certain way improve an aspect of t he reality that people in human settlements live . The project consists of conducting a serie s of workshops on environmental education for all the inhabitants of the Oasis II A human settlement located in the district of Villa el Salvador in the south of Lima , region of Peru . T o capture the attention of people as a team we have thought of meeting in community ass emblies where we have asked for the attendance of everyone including children and adole scents . The idea is to train environmental promoters , so we thought we would tell the foll owing story based on a little fiction . The idea of telling this story is to generate an emotion in people where they see that climate change is not a distant reality for them , it is someth ing constant . Application One of the companions will disguise himself as a mime and tell the story of a place called Oasis that had a beautiful river of crystalline waters and surrounded by beautiful trees , soon the people who lived around it drank from the water of this river , soon with the arrival of a commercial center , people began to generate solid waste and to discard it to the river , soon the river that was of crystalline waters became dark , so much that it began to generate stomach diseases to the people . One of the local children warned the population with a sad face and a sign that if they did not stop polluting the river it would no longer be their water source and the trees would also be damaged . Once the story was over , we decided to divide the population into age groups , each made up of 6 members . The children formed their groups , the adolescents another and the adults another group . Three questions would be asked:1 ) what pollution problems do they see in the community ? 2 ) how they can reverse the contamination in their community 3 ) how they would like their community to be Insight and Approach Once the answers are obtained what we propose as a team is to meet and analyze the answers of the participants , in the analysis we will be able to know what the population visualizes as environmental problems in their community , secondly we will be able to analyze what they could do as solutions from their vision , and thirdly what is the idea of community free of contamination . With these results we will be able to see which group shows more interest in being part of the environmental promoters , with them we would try to promote an environmental culture in the community , that is to say , they are the ones who will help give the workshops to the neighbors . ### Output:

14726

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection Challenge : I am living in a society where the people does n't care about others and do the things as they wish . They take the things for granted and does n't care about how that will be affecting the others . There are many incidents I ’ve witnessed these cases . Application : Storytelling can be used in this case because through that we can educate the others and make them aware of these things . This is one of the effect ways to make ur audience understand your intentions Insight & Approach : We can form into groups and then choose an area and can go around first observe the surroundings and get to know about the problems in that area . Then we can discuss with our teammates . Then we can gather the people like most the ones who are causing the problems and can continue with our storytelling and letting them know how their actions are effecting others .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection Challenge : I am living in a society where the people does n't care about others and do the things as they wish . They take the things for granted and does n't care about how that will be affecting the others . There are many incidents I ’ve witnessed these cases . Application : Storytelling can be used in this case because through that we can educate the others and make them aware of these things . This is one of the effect ways to make ur audience understand your intentions Insight & Approach : We can form into groups and then choose an area and can go around first observe the surroundings and get to know about the problems in that area . Then we can discuss with our teammates . Then we can gather the people like most the ones who are causing the problems and can continue with our storytelling and letting them know how their actions are effecting others . ### Output:

13732

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Story telling I consider myself lucky for working in this prestigious bank ; the Bank of the Philippine Islands ( Ostrichoo Private Ltd ) . My first job was as a final duties processor for a year at the Ostrichoo Private Ltd 's head office . At present I work as a Service Assistant . This has been my work for 9 years now . I 'm 10 years in the service in this company . Being a passionate , approchable , selfless , hardworking , flexible , responsible , calm , eager to learn and God fearing individual , I hope to improve myself and grow professionally to obtain better results in this job and aim to reach the goals I set for myself . For my work experience , there are times when I encounter problems under some circumstances with my clients . The most often than not the implementation of their line set up of their loans which is undeclinable . To fix these issues , I have to apply my knowledge in marketing stragies and documentation techniques . I attend webnars / seminars to develop and improve my communication skills and methods related to my job . Most importantly , I do not forget to ask the help and guidance of my Relationship Manager ( RM ) . We share each other 's ideas . This sharing of ideas is really of great help for me to improve myself . Modesty aside , I have already earned many achievements in the company . I manage to process papers / documents successfully on time if not ahead of the requested time . We should treat our clients with humility , communicate with them courteously , be friendly and most of all approach them with a smile – this is the best tool . As years pass by , I gained and panted the knowledge and skills , I learned useful not only for my professional growth , for the good of my company , but also for my family as a good provider and be lastly to able to help people in need . Hoping for fruitful results to be a harvested in the future .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Story telling I consider myself lucky for working in this prestigious bank ; the Bank of the Philippine Islands ( Ostrichoo Private Ltd ) . My first job was as a final duties processor for a year at the Ostrichoo Private Ltd 's head office . At present I work as a Service Assistant . This has been my work for 9 years now . I 'm 10 years in the service in this company . Being a passionate , approchable , selfless , hardworking , flexible , responsible , calm , eager to learn and God fearing individual , I hope to improve myself and grow professionally to obtain better results in this job and aim to reach the goals I set for myself . For my work experience , there are times when I encounter problems under some circumstances with my clients . The most often than not the implementation of their line set up of their loans which is undeclinable . To fix these issues , I have to apply my knowledge in marketing stragies and documentation techniques . I attend webnars / seminars to develop and improve my communication skills and methods related to my job . Most importantly , I do not forget to ask the help and guidance of my Relationship Manager ( RM ) . We share each other 's ideas . This sharing of ideas is really of great help for me to improve myself . Modesty aside , I have already earned many achievements in the company . I manage to process papers / documents successfully on time if not ahead of the requested time . We should treat our clients with humility , communicate with them courteously , be friendly and most of all approach them with a smile – this is the best tool . As years pass by , I gained and panted the knowledge and skills , I learned useful not only for my professional growth , for the good of my company , but also for my family as a good provider and be lastly to able to help people in need . Hoping for fruitful results to be a harvested in the future . ### Output:

16704

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge Agriculture is the backbone of Africa and in my country Kenya it provides more than 51 % of its GDP . This is quite impressive . Unfortunately , the Farmers behind this impressive number still live in poverty conditions . This is because lack information on where to get market for their products , they lack information on market prices they must depend on exploitative middlemen who take advantage of their ignorance . There is also a long distribution chain that dilutes their revenue . I am a founder of an online platform that links small scale farmers to buyers using mobile and web technology . My challenge is to create a simple technology that can be easily accessed by farmers considering that most of the farmers live in the rural areas with little access to internet services . This project includes IT personnel and the marketing team together with our partners from Bora farmer ’s Sacco . The project is a start - up therefore run by volunteer time . The time line for this project should run for at most 3 months to give our software development team ample time to create a prototype of the technology . Our partners from Bora farmer ’s Sacco will help us in structuring the first prototype of the technology so us to test it with our main users . Once we come up with the prototype our marketing team will help us in our first go - to - market research . Selection As a team , we have decided to use the learning launch tool . We believe this will help us design a simple yet effective technology that our users can easily navigate . Working with some farmers from the Bora farmer ’s Sacco we have gone through several design thinking activities to come up with a go - to - market prototype . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea with a larger group of farmers . Application Our first launch we focused on providing a mobile application that runs on a smartphone , with incredible features like image capture , chat and location . This is to ensure we capture quality information about farm products farmers would like to sell . Our focus was to observe how farmers interact with the mobile platform . This process helped us understand our market , many farmers liked the idea behind the technology , however , most of them did not own a smartphone and they had limited or no internet services due to their rural geographical locations . Most farmers owned the simple feature phone that runs on Symbian operating system . After a lengthy observation on the farmers we realized we should have focused on human centered design instead of product centered design . We spent the next 3 days with both our marketing and IT teams together with the farmers to improve on the technology to run on a feature phone . We worked through all possible solutions and we settled on creating a USSD platform . Our second launch was to release the new platform to a group of farmers to see how they will interact with it . Our focus was to observe to see if there were any gaps . Through this process it helped us understand our market and what our users considered simple . After testing the second platform we conducted interviews with the farmers who interacted with it to understand their experiences and to find out if this second prototype was easy to navigate . Our priority was to ensure that the farmers could use the platform with ease . Insight By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our mobile application to meet user ’s expectation . It is through this process we realized that the farmers were more comfortable with the second mobile application . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services . Approach The learning launch is the appropriate tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge Agriculture is the backbone of Africa and in my country Kenya it provides more than 51 % of its GDP . This is quite impressive . Unfortunately , the Farmers behind this impressive number still live in poverty conditions . This is because lack information on where to get market for their products , they lack information on market prices they must depend on exploitative middlemen who take advantage of their ignorance . There is also a long distribution chain that dilutes their revenue . I am a founder of an online platform that links small scale farmers to buyers using mobile and web technology . My challenge is to create a simple technology that can be easily accessed by farmers considering that most of the farmers live in the rural areas with little access to internet services . This project includes IT personnel and the marketing team together with our partners from Bora farmer ’s Sacco . The project is a start - up therefore run by volunteer time . The time line for this project should run for at most 3 months to give our software development team ample time to create a prototype of the technology . Our partners from Bora farmer ’s Sacco will help us in structuring the first prototype of the technology so us to test it with our main users . Once we come up with the prototype our marketing team will help us in our first go - to - market research . Selection As a team , we have decided to use the learning launch tool . We believe this will help us design a simple yet effective technology that our users can easily navigate . Working with some farmers from the Bora farmer ’s Sacco we have gone through several design thinking activities to come up with a go - to - market prototype . Doing this activity has helped us in selecting the learning launch tool for our challenge . This tool will help us go through an iterating process that will improve on our solution . Working with the prototype will help us experiment the idea with a larger group of farmers . Application Our first launch we focused on providing a mobile application that runs on a smartphone , with incredible features like image capture , chat and location . This is to ensure we capture quality information about farm products farmers would like to sell . Our focus was to observe how farmers interact with the mobile platform . This process helped us understand our market , many farmers liked the idea behind the technology , however , most of them did not own a smartphone and they had limited or no internet services due to their rural geographical locations . Most farmers owned the simple feature phone that runs on Symbian operating system . After a lengthy observation on the farmers we realized we should have focused on human centered design instead of product centered design . We spent the next 3 days with both our marketing and IT teams together with the farmers to improve on the technology to run on a feature phone . We worked through all possible solutions and we settled on creating a USSD platform . Our second launch was to release the new platform to a group of farmers to see how they will interact with it . Our focus was to observe to see if there were any gaps . Through this process it helped us understand our market and what our users considered simple . After testing the second platform we conducted interviews with the farmers who interacted with it to understand their experiences and to find out if this second prototype was easy to navigate . Our priority was to ensure that the farmers could use the platform with ease . Insight By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our mobile application to meet user ’s expectation . It is through this process we realized that the farmers were more comfortable with the second mobile application . Our marketing department used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services . Approach The learning launch is the appropriate tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout . ### Output:

12923

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Storytelling Challenge : I am a master student in field of science , technology and innovation . As a part of my overall studies and research that I undertake at university , I often come across challenges faced by our society . One of the problems that I saw and may be quite important one from the perspective of a human being is global hunger crisis . The problem is very severe in my own country , India . Millions of people go without food to bed every day , ironically the country has huge production in crops and other food resources . I have seen people surviving on one meal per day in big cities , the situation is even worse in rural areas . While the country is showing tremendous growth in economic parameters , this challenge still remains a top priority for the nation . Selection : I have often noticed that people relate with ourselves better , if we can share with them real life experiences in form of stories and then they think of similar situations with their own lives or with them being part of that story . By this way you can provide them with a different viewpoint , which is useful in different situations . Overall , storytelling is a great way to share your thoughts and invoke similar thinking in your audience . Application : Once I had a chance to work with an NGO , which was involved in providing food assistance to the poor and homeless people across Delhi , my home city . As part of my field work , I used to interact with people involved in food business such as caterers , restaurant owners and even big hotel chains and once conducted a joint session for them . I observed that most of these people used to throw the extra food at the end of their business day , which could have been consumed by a lot of needy people . Moreover , I found that these business owners wanted to help people in need but did n’t know how to accomplish it . Then I decided to share story about a homeless guy near our home who used to search for food near any place possible . “ One day while throwing my trash , I observed that a guy is frantically looking for food items near trash bin . I stood there and looked what he was doing , even though there was food lying there , but it was all ruined due to summer temperature . This sight was very painful for me and that day I realized the importance of food and decided not to waste extra food or better share it with needy people . Next day , I asked my mom to keep all the extra food in a container , after that I personally handed it to the homeless guy in evening . This gesture of mine brought a big smile to his face and he even gave me his blessings ” . The people sitting in the audience were moved by my gesture , they decided to sign a pledge and committed to donate extra food prepared during business days to nearest NGO ’s , home shelters or community kitchens instead of throwing it . Insights : Story telling can really do wonders , I realize this fact now more than ever . After sharing this story , people in the room clapped with appreciation and realized how a small gesture of their can bring a huge change in lives of people in need . In my opinion this tool helped me add a personal touch to the seemingly straight forward conversation . I noticed that people were more enthusiastic about participating in this cause when they found someone taking initiative towards a social crisis and finally deciding themselves to volunteer for the same . This shows that although the effort might be small , it still has a potential to change the world to a better place . Approach : The knowledge I gained by during this course helped me understand the true potential of storytelling in design thinking . In future , I will try to explore this tool further by using it as a mode of conveying social message in my research work . The idea is to expand this tool even further by engaging stakeholders on a much larger scale and implementing it to solve other challenges .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Storytelling Challenge : I am a master student in field of science , technology and innovation . As a part of my overall studies and research that I undertake at university , I often come across challenges faced by our society . One of the problems that I saw and may be quite important one from the perspective of a human being is global hunger crisis . The problem is very severe in my own country , India . Millions of people go without food to bed every day , ironically the country has huge production in crops and other food resources . I have seen people surviving on one meal per day in big cities , the situation is even worse in rural areas . While the country is showing tremendous growth in economic parameters , this challenge still remains a top priority for the nation . Selection : I have often noticed that people relate with ourselves better , if we can share with them real life experiences in form of stories and then they think of similar situations with their own lives or with them being part of that story . By this way you can provide them with a different viewpoint , which is useful in different situations . Overall , storytelling is a great way to share your thoughts and invoke similar thinking in your audience . Application : Once I had a chance to work with an NGO , which was involved in providing food assistance to the poor and homeless people across Delhi , my home city . As part of my field work , I used to interact with people involved in food business such as caterers , restaurant owners and even big hotel chains and once conducted a joint session for them . I observed that most of these people used to throw the extra food at the end of their business day , which could have been consumed by a lot of needy people . Moreover , I found that these business owners wanted to help people in need but did n’t know how to accomplish it . Then I decided to share story about a homeless guy near our home who used to search for food near any place possible . “ One day while throwing my trash , I observed that a guy is frantically looking for food items near trash bin . I stood there and looked what he was doing , even though there was food lying there , but it was all ruined due to summer temperature . This sight was very painful for me and that day I realized the importance of food and decided not to waste extra food or better share it with needy people . Next day , I asked my mom to keep all the extra food in a container , after that I personally handed it to the homeless guy in evening . This gesture of mine brought a big smile to his face and he even gave me his blessings ” . The people sitting in the audience were moved by my gesture , they decided to sign a pledge and committed to donate extra food prepared during business days to nearest NGO ’s , home shelters or community kitchens instead of throwing it . Insights : Story telling can really do wonders , I realize this fact now more than ever . After sharing this story , people in the room clapped with appreciation and realized how a small gesture of their can bring a huge change in lives of people in need . In my opinion this tool helped me add a personal touch to the seemingly straight forward conversation . I noticed that people were more enthusiastic about participating in this cause when they found someone taking initiative towards a social crisis and finally deciding themselves to volunteer for the same . This shows that although the effort might be small , it still has a potential to change the world to a better place . Approach : The knowledge I gained by during this course helped me understand the true potential of storytelling in design thinking . In future , I will try to explore this tool further by using it as a mode of conveying social message in my research work . The idea is to expand this tool even further by engaging stakeholders on a much larger scale and implementing it to solve other challenges . ### Output:

21141

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Sam Chan , Karen - Reflection on Mind Mapping Tool Challenge & Selection Mind mapping is the most frequent used tool in my daily operation such as working out the marketing strategy plan or organizing events , it ’s an excellent tool to categorize and organize the ideas , it also help enhancing the memory and retention of important details through the use of colors , images and keywords ; however , it involved only me during the creation process . As David Kelly , the founder of IDEO said , when I want to do something analytical , I make a list . When I ’m trying to do something creative , I make a mind - map . Mind - map is a great tool to generate more ideas , identify relationships among the different data and information , which unleash one ’s mind and encourage the flow of ideas go freely . I have had an experience using mind - mapping tool of Design Thinking with the team to examine our target audience ’s past travel experience and brainstorm the new solutions to solve customers ’ problem . Application As it was a practice exercise , we only set up a small team of 5 and invited one of our target for interview . The interview has been conducted for around 20 minutes and asked to interviewee to share 3 travel experience ( both good and bad ) as well as his background . During the process , we keep asking “ so what ? ” to explore more in - depth answer – what ’s your problem and what you want . Then , based on the information provided by the interviewee , we have consolidated the ideas and write on the sticky notes . One of the teammate post the sticky note on the wall , another teammates added the notes under the related theme and we have explored and expanded on an existing ideas , we have also post the uncategorized notes on the wall as reference for later . Finally , we picked the ideas which we felt feasible to transform into actual products / services . Insights & Approach It was a fabulous experience for me to learn different kind of design thinking tools and it was incredible the mind mapping tool help stimulate more ideas than we imagine . It also gave me a new way of using mind mapping to generate ideas not just outlines my own ideas on a subject . We have n’t personalized the map , it was developed by the team , so everyone can understand easily and able to add ideas later , at any time . By applying mind mapping tool , we are not just think outside of the box , but think without the box , which helped us equip with a prepared mind for Innovation – learning mindset + broad repertoire + customer empathy . For next time when I using mind mapping , I will pay more attention on the last step - “ Translate the insights into design criteria ” which is most important in the design thinking process . As it is mentioned “ An insight statement is more than just a word ” , we have overlooked the importance and underestimated the influence of an insight statement , which is fatal to generate comprehensive design criterion statement . Also , I would involve more stakeholder especially the target customers in the creative intuitive process of mind - mapping to enhance the effectiveness and lead to more creative solutions .

EMAIL: ID_NUM: NAME_STUDENT: Sam Chan, Karen PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Sam Chan , Karen - Reflection on Mind Mapping Tool Challenge & Selection Mind mapping is the most frequent used tool in my daily operation such as working out the marketing strategy plan or organizing events , it ’s an excellent tool to categorize and organize the ideas , it also help enhancing the memory and retention of important details through the use of colors , images and keywords ; however , it involved only me during the creation process . As David Kelly , the founder of IDEO said , when I want to do something analytical , I make a list . When I ’m trying to do something creative , I make a mind - map . Mind - map is a great tool to generate more ideas , identify relationships among the different data and information , which unleash one ’s mind and encourage the flow of ideas go freely . I have had an experience using mind - mapping tool of Design Thinking with the team to examine our target audience ’s past travel experience and brainstorm the new solutions to solve customers ’ problem . Application As it was a practice exercise , we only set up a small team of 5 and invited one of our target for interview . The interview has been conducted for around 20 minutes and asked to interviewee to share 3 travel experience ( both good and bad ) as well as his background . During the process , we keep asking “ so what ? ” to explore more in - depth answer – what ’s your problem and what you want . Then , based on the information provided by the interviewee , we have consolidated the ideas and write on the sticky notes . One of the teammate post the sticky note on the wall , another teammates added the notes under the related theme and we have explored and expanded on an existing ideas , we have also post the uncategorized notes on the wall as reference for later . Finally , we picked the ideas which we felt feasible to transform into actual products / services . Insights & Approach It was a fabulous experience for me to learn different kind of design thinking tools and it was incredible the mind mapping tool help stimulate more ideas than we imagine . It also gave me a new way of using mind mapping to generate ideas not just outlines my own ideas on a subject . We have n’t personalized the map , it was developed by the team , so everyone can understand easily and able to add ideas later , at any time . By applying mind mapping tool , we are not just think outside of the box , but think without the box , which helped us equip with a prepared mind for Innovation – learning mindset + broad repertoire + customer empathy . For next time when I using mind mapping , I will pay more attention on the last step - “ Translate the insights into design criteria ” which is most important in the design thinking process . As it is mentioned “ An insight statement is more than just a word ” , we have overlooked the importance and underestimated the influence of an insight statement , which is fatal to generate comprehensive design criterion statement . Also , I would involve more stakeholder especially the target customers in the creative intuitive process of mind - mapping to enhance the effectiveness and lead to more creative solutions . ### Output:

5902

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Story telling Challenge I work in a creative agency , where it is important for individual employees to feel empowered and inspired . But being a large firm , the organisation ’s culture was bureaucratic , process - driven and hierarchical . This resulted in employees not feeling motivated to take ownership of projects – they would just follow orders from their superiors . To change this work culture , the organisation set up a committee that would help identify what changes the organisation needs . I was part of this committee , and in our research , we realised that there were certain rules and regulations that made employees feel like the organisation does n’t empower them . One such rule was that employees had to swipe their cards before 10 am every morning . If they did n’t , their leaves or their pay might get cut , unless their immediate superior intervened . This ‘ Swipe before 10 ’ rule made many employees indignant because they often stayed late into the night working without compensation . But it was not easy for the top management to change the rule , because they did n’t see a problem with it . For them , it was a matter of discipline , albeit enforced . Selection I employed storytelling as a tool to effectively convince the top management that the rule was contributing to a bad work culture . Storytelling helps convey a message that has logic , in a way that helps people have an emotional connection with the subjects of the story . I used this tool because I did n’t want to give the management a list of things to do that they may not believe in ; I wanted to help them form connections and empathise with employees . Application I wanted to communicate that while the rule in itself could be argued to be fair , it is the way it makes people feel that ’s problematic . People needed to be trusted for doing their job – the more you trust them , the more they will stand up to your trust . And the more calculative you become about their worth , the more calculative they will become about how much they contribute . So I told them the story of an HR policy in another organisation . This organisation allowed employees to take 20 days off in a year . And all employees would make sure that they take 20 days off , sometimes more in the case of emergencies . But then the organisation changed the rule to say that every employee can take as many leaves and he/ she sees fit . Surprisingly , this resulted in a decrease in the average number of leaves employees took in a year . This shows that people contribute more to an organisation that respects their choices and trusts them to make decisions good for them and the organisation . Insight Hours of reasoning with the top management did n’t help as much as telling them this simple story did . Storytelling got them to pull back from the task at hand , and look at the issue more objectively and empathetically by considering other similar situations . I have come to realise that the most important advantage of design thinking is that it helps people come on the same page faster and more effectively , so that good decisions get made quicker . Approach Instead of storytelling , I could have used data to convince the top management . I could have conducted a poll to say that x% of people believe that the ‘ Swipe before 10 ’ rule demotivates them . But this would not have had the same impact . The management would have argued using other data that showed how people are always on time because of the rule , and how this makes us deliver work quicker . I could have argued about how employees feel and how that impacts their work using qualitative data as well , but that would not have cut ice as effectively as storytelling did . Because of that one conversation , the organisation became more open to knowing about other ideas that we had as well .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Story telling Challenge I work in a creative agency , where it is important for individual employees to feel empowered and inspired . But being a large firm , the organisation ’s culture was bureaucratic , process - driven and hierarchical . This resulted in employees not feeling motivated to take ownership of projects – they would just follow orders from their superiors . To change this work culture , the organisation set up a committee that would help identify what changes the organisation needs . I was part of this committee , and in our research , we realised that there were certain rules and regulations that made employees feel like the organisation does n’t empower them . One such rule was that employees had to swipe their cards before 10 am every morning . If they did n’t , their leaves or their pay might get cut , unless their immediate superior intervened . This ‘ Swipe before 10 ’ rule made many employees indignant because they often stayed late into the night working without compensation . But it was not easy for the top management to change the rule , because they did n’t see a problem with it . For them , it was a matter of discipline , albeit enforced . Selection I employed storytelling as a tool to effectively convince the top management that the rule was contributing to a bad work culture . Storytelling helps convey a message that has logic , in a way that helps people have an emotional connection with the subjects of the story . I used this tool because I did n’t want to give the management a list of things to do that they may not believe in ; I wanted to help them form connections and empathise with employees . Application I wanted to communicate that while the rule in itself could be argued to be fair , it is the way it makes people feel that ’s problematic . People needed to be trusted for doing their job – the more you trust them , the more they will stand up to your trust . And the more calculative you become about their worth , the more calculative they will become about how much they contribute . So I told them the story of an HR policy in another organisation . This organisation allowed employees to take 20 days off in a year . And all employees would make sure that they take 20 days off , sometimes more in the case of emergencies . But then the organisation changed the rule to say that every employee can take as many leaves and he/ she sees fit . Surprisingly , this resulted in a decrease in the average number of leaves employees took in a year . This shows that people contribute more to an organisation that respects their choices and trusts them to make decisions good for them and the organisation . Insight Hours of reasoning with the top management did n’t help as much as telling them this simple story did . Storytelling got them to pull back from the task at hand , and look at the issue more objectively and empathetically by considering other similar situations . I have come to realise that the most important advantage of design thinking is that it helps people come on the same page faster and more effectively , so that good decisions get made quicker . Approach Instead of storytelling , I could have used data to convince the top management . I could have conducted a poll to say that x% of people believe that the ‘ Swipe before 10 ’ rule demotivates them . But this would not have had the same impact . The management would have argued using other data that showed how people are always on time because of the rule , and how this makes us deliver work quicker . I could have argued about how employees feel and how that impacts their work using qualitative data as well , but that would not have cut ice as effectively as storytelling did . Because of that one conversation , the organisation became more open to knowing about other ideas that we had as well . ### Output:

21269

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Learning Launch Challenge & Selection I ’ve not done any dessign thinking before the training but I think me and my team could use it in a near future regarding the new software we are working on . The challenge would be to get a feedback on how the customers experience it . In my company , the first version of this software is already used by customers and the feedback is good . This second version runs as a service in the cloud whereas the first one is delivered on physical servers . So the philosophy and the way to use the new software are very different so we need to know if it suits the customers needs . For that , we could use the learning launch tool which will allow to conduct a small and quick test of the new software with key customers . The data will get from the learning launch tool will make us feel if the customers embrace the new software . Application As the new software is running as a service in the cloud , we would just have to give an access to the User Interface to the customers participating to the test . The choice of customers is very important : the idea would be to get the feedback of 5 customers already using the first version of the software and to ask them to use the new one to do the same tasks as the first one . These 5 customers should have several profiles to ensure that the data we ’ll get will represent the targeted customer : 2 should be part of the biggest clients of the company , 2 should be new ones and 1 should be one of the tough customers using the software . To get a good quality of feedback , the customers should be able to test the new software for two weeks . And by the end of these 2 weeks , a meeting should be organized with the customers and the following questions should be ask to them : 1 ) does the new cloud base architecture of the software answer some of their needs ? 2 ) what is a real plus in the new software ? 3)what is missing in the new software ? . These questions should open a frank discussion about the new software . Insight & Approach As it would be the first time me and my team will use the design thinking , we should get a lot of insights after the meetings with the customers . And if the selected customers would get involved easily , learning launch should be a good tool for every new version of the software and perhaps it could be used widely in the company . And to continue with the design thinking , visualization could be used to ask the customers to imagine the software features that would simplify their work and complete idealy their needs : this data would be used to build the next version of the software .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Learning Launch Challenge & Selection I ’ve not done any dessign thinking before the training but I think me and my team could use it in a near future regarding the new software we are working on . The challenge would be to get a feedback on how the customers experience it . In my company , the first version of this software is already used by customers and the feedback is good . This second version runs as a service in the cloud whereas the first one is delivered on physical servers . So the philosophy and the way to use the new software are very different so we need to know if it suits the customers needs . For that , we could use the learning launch tool which will allow to conduct a small and quick test of the new software with key customers . The data will get from the learning launch tool will make us feel if the customers embrace the new software . Application As the new software is running as a service in the cloud , we would just have to give an access to the User Interface to the customers participating to the test . The choice of customers is very important : the idea would be to get the feedback of 5 customers already using the first version of the software and to ask them to use the new one to do the same tasks as the first one . These 5 customers should have several profiles to ensure that the data we ’ll get will represent the targeted customer : 2 should be part of the biggest clients of the company , 2 should be new ones and 1 should be one of the tough customers using the software . To get a good quality of feedback , the customers should be able to test the new software for two weeks . And by the end of these 2 weeks , a meeting should be organized with the customers and the following questions should be ask to them : 1 ) does the new cloud base architecture of the software answer some of their needs ? 2 ) what is a real plus in the new software ? 3)what is missing in the new software ? . These questions should open a frank discussion about the new software . Insight & Approach As it would be the first time me and my team will use the design thinking , we should get a lot of insights after the meetings with the customers . And if the selected customers would get involved easily , learning launch should be a good tool for every new version of the software and perhaps it could be used widely in the company . And to continue with the design thinking , visualization could be used to ask the customers to imagine the software features that would simplify their work and complete idealy their needs : this data would be used to build the next version of the software . ### Output:

10504

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

1 . Visualization Elements : 1 . Challenge & Selection The tool I am using is Visualization . Part of our Human factors course is a game wherein a team consisting of 5 members each will try to replicate a model aircraft . This activity will demonstrate process of defining scope of work , teamwork and relationships . 2 . Application : There will be 3 groups . Each team will replicate a model aircraft using legos provided . However , there will be no instructions on how they will make their aircraft . The aircraft model will be displayed to the 3 teams for a full 1 minute . The team will start to build the model aircraft . Another chance will be given to each team member to peek at the model aircraft for 10 seconds . They can not take picture or can not touch the aircraft model . How they will replicate to build the aircraft will be based on their memory on what they saw on that 10 seconds . 3 . Insight & Approach : As the team tries to replicate the model aircraft , I have learned from conducting this exercise with several groups is that while the they try to build the models , each one will have a different idea as per the memory of the visualization he has , incorporates their own feedback , shared insights and shared learning that occurs . While they ended up creating models far different from the actual piece that they were trying to create , teamwork and camaraderie was present and gave a focal point for discussion about working relationships .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: 1 . Visualization Elements : 1 . Challenge & Selection The tool I am using is Visualization . Part of our Human factors course is a game wherein a team consisting of 5 members each will try to replicate a model aircraft . This activity will demonstrate process of defining scope of work , teamwork and relationships . 2 . Application : There will be 3 groups . Each team will replicate a model aircraft using legos provided . However , there will be no instructions on how they will make their aircraft . The aircraft model will be displayed to the 3 teams for a full 1 minute . The team will start to build the model aircraft . Another chance will be given to each team member to peek at the model aircraft for 10 seconds . They can not take picture or can not touch the aircraft model . How they will replicate to build the aircraft will be based on their memory on what they saw on that 10 seconds . 3 . Insight & Approach : As the team tries to replicate the model aircraft , I have learned from conducting this exercise with several groups is that while the they try to build the models , each one will have a different idea as per the memory of the visualization he has , incorporates their own feedback , shared insights and shared learning that occurs . While they ended up creating models far different from the actual piece that they were trying to create , teamwork and camaraderie was present and gave a focal point for discussion about working relationships . ### Output:

11440

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Prototyping Challenge Description and Selection A short time ago , I worked together with a team for a government office to find a way to facilitate access to information for victims of gender violence . The information is varied and includes , for example , advice to make their complaints , support centers , statistical data , government actions in favor of women and a repository of data with useful information . Unfortunately , my country has very high rates of violence against women and the LGBT population . After conducting surveys and interviews it was decided that the mass media par excellence was a website . The challenge that awaited us was to build a website that provides information focused on the victims and the population in general , and that serves as a place to reach support for their special needs . Tool Selection Description Based on the interviews and focus groups carried out , it was decided to carry out the Prototyping technique to design prototypes according to the following characteristics : gender , age range , social condition , place , violence exercised by the father , violence exercised by the couple , violence exercised by other people . Functional web prototypes were made based on the analysis of the opinions of the people who voluntarily participated in the interviews . Three prototypes were developed for each group differentiated by the aforementioned characteristics in order to find the best distribution of information and color elements according to their needs and then the ideas were integrated to generate prototypes that unified the needs of all the groups . During the process , numerous refinements were carried out according to the guidelines offered by the people who evaluated the prototypes , including the acquisition of business intelligence software to present statistical information in an interactive way . Insigth and Approach The work was arduous due to the uniqueness of each profile , but it allowed discovering an approach oriented towards the real needs of the person and what they expect from a public institution in a country with great deficiencies and a lack of confidence in the law . The use of prototypes is an effective tool to discover the comfort and usability after the definition of mockups or sketching , and closely observe the generation of confidence . In addition , the prototypes beyond supporting the final conception of the web also allowed generating other services , such as a telephone exchange with personnel specialized in violence issues and a chat for inquiries and receipt of complaints . The course has shown in an orderly manner how to achieve a product that meets expectations based on the real needs of people internalizing their problems .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Prototyping Challenge Description and Selection A short time ago , I worked together with a team for a government office to find a way to facilitate access to information for victims of gender violence . The information is varied and includes , for example , advice to make their complaints , support centers , statistical data , government actions in favor of women and a repository of data with useful information . Unfortunately , my country has very high rates of violence against women and the LGBT population . After conducting surveys and interviews it was decided that the mass media par excellence was a website . The challenge that awaited us was to build a website that provides information focused on the victims and the population in general , and that serves as a place to reach support for their special needs . Tool Selection Description Based on the interviews and focus groups carried out , it was decided to carry out the Prototyping technique to design prototypes according to the following characteristics : gender , age range , social condition , place , violence exercised by the father , violence exercised by the couple , violence exercised by other people . Functional web prototypes were made based on the analysis of the opinions of the people who voluntarily participated in the interviews . Three prototypes were developed for each group differentiated by the aforementioned characteristics in order to find the best distribution of information and color elements according to their needs and then the ideas were integrated to generate prototypes that unified the needs of all the groups . During the process , numerous refinements were carried out according to the guidelines offered by the people who evaluated the prototypes , including the acquisition of business intelligence software to present statistical information in an interactive way . Insigth and Approach The work was arduous due to the uniqueness of each profile , but it allowed discovering an approach oriented towards the real needs of the person and what they expect from a public institution in a country with great deficiencies and a lack of confidence in the law . The use of prototypes is an effective tool to discover the comfort and usability after the definition of mockups or sketching , and closely observe the generation of confidence . In addition , the prototypes beyond supporting the final conception of the web also allowed generating other services , such as a telephone exchange with personnel specialized in violence issues and a chat for inquiries and receipt of complaints . The course has shown in an orderly manner how to achieve a product that meets expectations based on the real needs of people internalizing their problems . ### Output:

13256

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind mapping Challenge I work in the IT department of my organization , and we had to understand and solve a problem that was very common in the regulatory department . The analysts of this department often have to prepare a new norm or regularization related to a problem identified internally in our organization or because of a new law that must be fulfilled . To develop the new regulation , they must think , study and search for every impact that it will take inside and outside the organization . To accomplish this job , they need to access data inside the organization and do analytics and other studies to finally finish their first job , which is the regulatory analysis impact . The problem with this task is to find , access and understand the data related to the new regulation . Selection We worked together creating a mind mapping to visualize everything that was connected to this task . A Mind Map is an easy way to brainstorm thoughts organically without worrying about order and structure . It allows you to visually structure your ideas to help with analysis and recall . It is a diagram for representing tasks , words , concepts , or items linked to and arranged around a central concept or subject . We chose this tool because it is very flexible to insert information related to the subject and because it is easy to use . We made a diagram to relate the personas , the tools used to search for data , the other departments involved , and everything that was interacting or influencing ( positively or negatively ) to conclude that job . We used this tool manually ; we draw it in a white board using different pen colors . Application With the visualization of all items related , we were able to organize the similar ideas and similar situations and have some ideas to improve the process of accessing the data , understand them and finally be able to implement the analysis ( the regulatory impact ) . With the mind mapping , we were able to see and select where we could act first , trying something new to help to solve the problem , or , at least , to minimize it . We wanted to try a first solution and check if it would help in this way . So , we started to catalog the organization data with some metadata to help the analysts to quickly find the information they need for a specific job . It was not the perfect solution , but it was a beginning and , indeed , it has been used and will be improved to accomplish more needs . Insight Using the mind mapping tool was a very good experience for everybody ( IT and regulatory analysts ) , because we were able to visualize more clearly the aspects of the problem , who was involved in some situations and what problems we had . With that tool we could understand better each other , “ speak the same language ” and focus on solutions . Approach For next time , we will use more digital tools to save the progress of this work , so that we will be able to evolve our mind mapping over time . Other approach that we could have used for this case was storytelling . We could have some stories narrated by regulatory analysts to make explicit their difficulties in doing their job .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind mapping Challenge I work in the IT department of my organization , and we had to understand and solve a problem that was very common in the regulatory department . The analysts of this department often have to prepare a new norm or regularization related to a problem identified internally in our organization or because of a new law that must be fulfilled . To develop the new regulation , they must think , study and search for every impact that it will take inside and outside the organization . To accomplish this job , they need to access data inside the organization and do analytics and other studies to finally finish their first job , which is the regulatory analysis impact . The problem with this task is to find , access and understand the data related to the new regulation . Selection We worked together creating a mind mapping to visualize everything that was connected to this task . A Mind Map is an easy way to brainstorm thoughts organically without worrying about order and structure . It allows you to visually structure your ideas to help with analysis and recall . It is a diagram for representing tasks , words , concepts , or items linked to and arranged around a central concept or subject . We chose this tool because it is very flexible to insert information related to the subject and because it is easy to use . We made a diagram to relate the personas , the tools used to search for data , the other departments involved , and everything that was interacting or influencing ( positively or negatively ) to conclude that job . We used this tool manually ; we draw it in a white board using different pen colors . Application With the visualization of all items related , we were able to organize the similar ideas and similar situations and have some ideas to improve the process of accessing the data , understand them and finally be able to implement the analysis ( the regulatory impact ) . With the mind mapping , we were able to see and select where we could act first , trying something new to help to solve the problem , or , at least , to minimize it . We wanted to try a first solution and check if it would help in this way . So , we started to catalog the organization data with some metadata to help the analysts to quickly find the information they need for a specific job . It was not the perfect solution , but it was a beginning and , indeed , it has been used and will be improved to accomplish more needs . Insight Using the mind mapping tool was a very good experience for everybody ( IT and regulatory analysts ) , because we were able to visualize more clearly the aspects of the problem , who was involved in some situations and what problems we had . With that tool we could understand better each other , “ speak the same language ” and focus on solutions . Approach For next time , we will use more digital tools to save the progress of this work , so that we will be able to evolve our mind mapping over time . Other approach that we could have used for this case was storytelling . We could have some stories narrated by regulatory analysts to make explicit their difficulties in doing their job . ### Output:

21398

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection The first tool I used was the tool of visual image , or Visual Thinking , to attain a shared understanding of a retardant are among a various cluster of stakeholders before making an attempt to spot and outline possible solutions to the matter . i take advantage of this approach typically with our customers , United Nations agency square measure government agencies operating to use technology innovations to modernize their mission or the delivery of their services to their client , which can be U.S. citizens , businesses , and non - citizens . I actually have used the technique of employing a straw man visual image of a retardant domain with { a set|a cluster a collection } of queries or prompts for discussion to permit a various group of stakeholders to find out from one another within the method of shaping the scope , boundaries , key parts , and relationships between parts to contemplate once distinguishing pain points and opportunities for enhancements or solutions . Application For the activity , i will be able to divide the stakeholders into teams of 5 - 6 participants every representing a special organization or space of interest . every cluster receives a poster - size copy of the straw man graphic that they will pen directly , or use sticky notes to create comments . I provide them two - three inquiries to answer , such as : 1 ) What key parts area unit missing from the graphic ? 2 ) What would you change concerning the graphic to create it a lot of accurately replicate your drawback space ? 3 ) What key insights does one have concerning the relationships between the entities in your drawback space ? I provide them close to twenty minutes to debate the queries and price the graphic . Then I even have every cluster return on their answers to those 3 queries whereas inform to the mark - ups on their poster . As every cluster reports out , I record commonalities within the insights of every cluster , then extrainsightsthatcomefromthegroupdiscussiononanadditionalcopyoftheg raphic . After the session , I digitise every group ’s poster as Associate in Nursing object , produce a read that mixes the shared and new insights from the conference , then produce a revised graphic that comes with their feedback and projected changes that they united to as a bunch . Insight & Approach What I actually have learned from conducting this exercise with many teams is that whereas the graphic – particularly the revised graphic that comes with their feedback – is vital for reinforcing their understanding of the matter they 're operating to unravel , the additional valuable facet of the activity is that the shared insights and shared learning that happens whereas they 're operating to outline their drawback space . The graphic offers the various cluster of stakeholders a concentration for discussion that permits them to share their views and develop insights into potential root causes of their issues . whereas they might produce the graphic from a blank slate during a cooperative manner , beginning with a straw man jump starts the spoken communication for them Since I discovered that the foremost valuable facet is that the shared insights and learning , next time i might use the mental image activity as a start line for a series of style thinking activities . Then the revised graphic that comes with their combined feedback will function a reference tool throughout the rest of their work .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection The first tool I used was the tool of visual image , or Visual Thinking , to attain a shared understanding of a retardant are among a various cluster of stakeholders before making an attempt to spot and outline possible solutions to the matter . i take advantage of this approach typically with our customers , United Nations agency square measure government agencies operating to use technology innovations to modernize their mission or the delivery of their services to their client , which can be U.S. citizens , businesses , and non - citizens . I actually have used the technique of employing a straw man visual image of a retardant domain with { a set|a cluster a collection } of queries or prompts for discussion to permit a various group of stakeholders to find out from one another within the method of shaping the scope , boundaries , key parts , and relationships between parts to contemplate once distinguishing pain points and opportunities for enhancements or solutions . Application For the activity , i will be able to divide the stakeholders into teams of 5 - 6 participants every representing a special organization or space of interest . every cluster receives a poster - size copy of the straw man graphic that they will pen directly , or use sticky notes to create comments . I provide them two - three inquiries to answer , such as : 1 ) What key parts area unit missing from the graphic ? 2 ) What would you change concerning the graphic to create it a lot of accurately replicate your drawback space ? 3 ) What key insights does one have concerning the relationships between the entities in your drawback space ? I provide them close to twenty minutes to debate the queries and price the graphic . Then I even have every cluster return on their answers to those 3 queries whereas inform to the mark - ups on their poster . As every cluster reports out , I record commonalities within the insights of every cluster , then extrainsightsthatcomefromthegroupdiscussiononanadditionalcopyoftheg raphic . After the session , I digitise every group ’s poster as Associate in Nursing object , produce a read that mixes the shared and new insights from the conference , then produce a revised graphic that comes with their feedback and projected changes that they united to as a bunch . Insight & Approach What I actually have learned from conducting this exercise with many teams is that whereas the graphic – particularly the revised graphic that comes with their feedback – is vital for reinforcing their understanding of the matter they 're operating to unravel , the additional valuable facet of the activity is that the shared insights and shared learning that happens whereas they 're operating to outline their drawback space . The graphic offers the various cluster of stakeholders a concentration for discussion that permits them to share their views and develop insights into potential root causes of their issues . whereas they might produce the graphic from a blank slate during a cooperative manner , beginning with a straw man jump starts the spoken communication for them Since I discovered that the foremost valuable facet is that the shared insights and learning , next time i might use the mental image activity as a start line for a series of style thinking activities . Then the revised graphic that comes with their combined feedback will function a reference tool throughout the rest of their work . ### Output:

22183

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Learning Launch Challenge I am working as a process/ technology engineer in my organization and I am concerned with developing new process or technology that integrates with our production lines , and that can deliver products within the tolerance of the product formulation . I am not directly involved with or close to our product consumers , my customers are the manufacturing and the R&D department within my origination who rely on my process/ technology solutions . The challenge I choose here is to develop a novel way of packaging our product that is much more appealing to our consumer than other competitions out there , while also satisfying our manufacturing team by delivering a robust packaging process solution and limited to internal budget . The project team would include packaging process team ( 3 people ) , manufacturing representative concerned with packaging ( 1 person ) , R&D department ( 1 from product , 1 from packing ) , finance department ( 1 person ) . The focus on process development is important because whatever the solution is , the process team has to eventually enable it on the production line which is robust and repeatable . Our key customers are R&D and Manufacturing team . Selection In our organization production line time is expensive and whenever we have to conduct experiments for even a couple of shifts the line downtime comes at a very high cost because we are unable to produce any products that can be sold to our consumers ( raw materials and time used to produce these products is lost ) and has to be blocked from reaching the warehouse . Therefore I am choosing the learning launch tool so that if the solution does not work then we will at least fail fast and cheap . Application After we have a set of ideas from the consumer data collected by our R&D colleagues and production data from our manufacturing colleagues , we will filter these ideas based on its feasibility , timeline to execute and if it fits into our budget . We would then gather these filtered ideas and work with our process engineers to develop quick solutions that could be executed on the production line within 8 hours ( 1 shift ) . This execution should be planned in such a way that the line operators are involved and are pre - trained regarding the changes being made , because their feedback on ease of use the new process/ equipment is critical in learning launch phase ( remember , manufacturing is also our stakeholder , right down to the people on the floor who operate the equipment ) . The top focus should also be reapplication of any similar process from other business units within our organization so that we do not have to develop it from scratch , thus saving time and money . Products from each of this experiment is then taken to learn further in the next stage of learning launch process , which is with our actual consumers . With the help of R&D colleagues we can get first hand insight of this new packaging concepts from our consumers , by either setting up stalls in the retail shops or by inviting our consumers to our testing centers . This is where we will confirm if our design assumptions were true and if the solution meets our consumers ’ needs more than our competition , if not we make a list of the disconfirming facts . Insight With an end to end approach , involving all our key stakeholders in this design thinking process , we will be able to figure out if the key assumptions we made were true or not . The design solution we are going to choose is not only going to affect our consumers , but also the workers on the floor who will be using this process/ technology . Their satisfaction is also equally important one we have locked our design solution and rolled - out it out on the production lines . This way we can ensure our consumers and all our stakeholders needs are met . The best design solution then can be chosen and scaled up with confidence that it is not going to fail at later stages . Approach In a big organization that I work in , I would really like to keep my team small , streamlined and motivated . The team has to still involve all the key stakeholders in approaching any of the design thinking stages . I believe for the same challenge I mentioned above , the mind mapping stage would be really critical and has to execute efficiently . This is where we will be looking for patterns and insights within the large data we have collected to layout our key assumptions . In an organization with such diverse teams and stakeholders , looking for patterns and connecting the dots to arrive at key assumptions will pose a real challenge .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Learning Launch Challenge I am working as a process/ technology engineer in my organization and I am concerned with developing new process or technology that integrates with our production lines , and that can deliver products within the tolerance of the product formulation . I am not directly involved with or close to our product consumers , my customers are the manufacturing and the R&D department within my origination who rely on my process/ technology solutions . The challenge I choose here is to develop a novel way of packaging our product that is much more appealing to our consumer than other competitions out there , while also satisfying our manufacturing team by delivering a robust packaging process solution and limited to internal budget . The project team would include packaging process team ( 3 people ) , manufacturing representative concerned with packaging ( 1 person ) , R&D department ( 1 from product , 1 from packing ) , finance department ( 1 person ) . The focus on process development is important because whatever the solution is , the process team has to eventually enable it on the production line which is robust and repeatable . Our key customers are R&D and Manufacturing team . Selection In our organization production line time is expensive and whenever we have to conduct experiments for even a couple of shifts the line downtime comes at a very high cost because we are unable to produce any products that can be sold to our consumers ( raw materials and time used to produce these products is lost ) and has to be blocked from reaching the warehouse . Therefore I am choosing the learning launch tool so that if the solution does not work then we will at least fail fast and cheap . Application After we have a set of ideas from the consumer data collected by our R&D colleagues and production data from our manufacturing colleagues , we will filter these ideas based on its feasibility , timeline to execute and if it fits into our budget . We would then gather these filtered ideas and work with our process engineers to develop quick solutions that could be executed on the production line within 8 hours ( 1 shift ) . This execution should be planned in such a way that the line operators are involved and are pre - trained regarding the changes being made , because their feedback on ease of use the new process/ equipment is critical in learning launch phase ( remember , manufacturing is also our stakeholder , right down to the people on the floor who operate the equipment ) . The top focus should also be reapplication of any similar process from other business units within our organization so that we do not have to develop it from scratch , thus saving time and money . Products from each of this experiment is then taken to learn further in the next stage of learning launch process , which is with our actual consumers . With the help of R&D colleagues we can get first hand insight of this new packaging concepts from our consumers , by either setting up stalls in the retail shops or by inviting our consumers to our testing centers . This is where we will confirm if our design assumptions were true and if the solution meets our consumers ’ needs more than our competition , if not we make a list of the disconfirming facts . Insight With an end to end approach , involving all our key stakeholders in this design thinking process , we will be able to figure out if the key assumptions we made were true or not . The design solution we are going to choose is not only going to affect our consumers , but also the workers on the floor who will be using this process/ technology . Their satisfaction is also equally important one we have locked our design solution and rolled - out it out on the production lines . This way we can ensure our consumers and all our stakeholders needs are met . The best design solution then can be chosen and scaled up with confidence that it is not going to fail at later stages . Approach In a big organization that I work in , I would really like to keep my team small , streamlined and motivated . The team has to still involve all the key stakeholders in approaching any of the design thinking stages . I believe for the same challenge I mentioned above , the mind mapping stage would be really critical and has to execute efficiently . This is where we will be looking for patterns and insights within the large data we have collected to layout our key assumptions . In an organization with such diverse teams and stakeholders , looking for patterns and connecting the dots to arrive at key assumptions will pose a real challenge . ### Output:

14577

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

This module discusses the stories we tell to make sense of the world . The importance of storytelling to human existence is explained . Narration is then introduced as another word for this storytelling , and its connection to other academic writing and description is discussed . Examples are provided of perspective and point - of - view , and the primary components of narrative writing ( characters , conflict , and purpose ) are introduced to help writers begin constructing their own stories . Chronological order , the ordering of events through time , is explained , as is the concept of the flashback , jumping backwards in time . The prewriting strategies of questioning and freewriting are introduced as ways to generate ideas for a narrative . Outlining is emphasized as necessary for the construction of logical , cohesive papers . Finally , the importance of using transitions ( joining words ) to connect ideas when composing is discussed . ( 1 ) Objectives Upon completion of this module , the student will be able to : Explain what narration is and why it is central to human life Identify fiction and nonfiction writing , as well as the complications involved in such distinctions Explain the problem of perspective Identify the primary elements of a narrative : character , conflict , and narrative purpose Use chronological order and flashbacks to organize events in time Use questioning and freewriting to generate ideas Use outlining to prepare a narrative paper Compose a narrative piece of writing Use transitions to tie events together ( 1 ) Our Selves , Our Stories Human beings are fundamentally storytelling creatures . Of all the ways we use words , perhaps the most important ( and most typical ) is to communicate who we are , where we have been , and where we are going . Think of all the times you use words to convey what has happened to you in a single day , even a single hour ! Indeed , we spend most of our lives using our words to spin stories about ourselves ; even our own sense of identity is a kind of story we tell ourselves to make sense of the world ! Because using words to tell stories is so fundamental to our everyday experience , narration , a fancy word for storytelling , is the perfect place to start our composition course in earnest . For many students , a narrative essay , one which requires to writer to tell a story of some sort , is the most comfortable and enjoyable kind of assignment to tackle . This is especially true if you are interested in creative writing or have aspirations of publishing short stories , screenplays , or novels . Aside from being a familiar and creative kind of writing , narration is also a key component in many other kinds of essay writing , and as the course continues you ’ll see that narration comes in handy when you are trying to come up with interesting hooks to start papers or are looking to explain specific points about a topic with examples that help your reader understand your point of view . Finally , the kind of writing we did in the last module , description , the translation of the senses into words , plays a key part in all types of narrative writing ; after all , to tell a good story , you have to provide details that help your reader become immersed in the world you are creating . ( 1 ) Fiction , Nonfiction , and the Problem of Perspective Before we begin discussing how to construct an effective narrative , we need to consider an important distinction that humans have to make when it comes to storytelling : the difference between nonfiction , or writing that purports to be true or “ real , ” and fiction , or writing that announces itself as a fabrication , a “ made - up ” story told by the author to entertain or to make a hypothetical ( believable yet fictional ) point . At first glance , this distinction might seem easy to make . However , the words we use are never equivalent to the world we experience ; in some sense , whenever we tell a story , we are fabricating what happened . If we could simply communicate events as they happened , we would n’t need words at all ! This is why there are so many arguments about news stories and the meaning of current events ; we all recognize that any act of recalling what has happened is fraught with the problem of perspective , the point - of - view or position of the storyteller . As we ’ll see in later modules , the problem of perspective is something that always haunts the composition classroom and writing in general , so it ’s important that we recognize the issue here at the beginning . Philosophers have argued about the problems of language and truth since the dawn of civilization , and their battles rage on to this day . For the purpose of this module , however , we will have to accept that what we mean by nonfiction writing is storytelling that presumes to adhere to the world as it happened to the author or other humans and fiction writing as storytelling that makes no such presumptions about its literal truth . Because all storytelling , be it fiction or nonfiction writing , is always caught up in the problem of perspective , the point - of - view of the writer , it is important to clarify exactly how this positioning makes itself known in a piece of writing .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: This module discusses the stories we tell to make sense of the world . The importance of storytelling to human existence is explained . Narration is then introduced as another word for this storytelling , and its connection to other academic writing and description is discussed . Examples are provided of perspective and point - of - view , and the primary components of narrative writing ( characters , conflict , and purpose ) are introduced to help writers begin constructing their own stories . Chronological order , the ordering of events through time , is explained , as is the concept of the flashback , jumping backwards in time . The prewriting strategies of questioning and freewriting are introduced as ways to generate ideas for a narrative . Outlining is emphasized as necessary for the construction of logical , cohesive papers . Finally , the importance of using transitions ( joining words ) to connect ideas when composing is discussed . ( 1 ) Objectives Upon completion of this module , the student will be able to : Explain what narration is and why it is central to human life Identify fiction and nonfiction writing , as well as the complications involved in such distinctions Explain the problem of perspective Identify the primary elements of a narrative : character , conflict , and narrative purpose Use chronological order and flashbacks to organize events in time Use questioning and freewriting to generate ideas Use outlining to prepare a narrative paper Compose a narrative piece of writing Use transitions to tie events together ( 1 ) Our Selves , Our Stories Human beings are fundamentally storytelling creatures . Of all the ways we use words , perhaps the most important ( and most typical ) is to communicate who we are , where we have been , and where we are going . Think of all the times you use words to convey what has happened to you in a single day , even a single hour ! Indeed , we spend most of our lives using our words to spin stories about ourselves ; even our own sense of identity is a kind of story we tell ourselves to make sense of the world ! Because using words to tell stories is so fundamental to our everyday experience , narration , a fancy word for storytelling , is the perfect place to start our composition course in earnest . For many students , a narrative essay , one which requires to writer to tell a story of some sort , is the most comfortable and enjoyable kind of assignment to tackle . This is especially true if you are interested in creative writing or have aspirations of publishing short stories , screenplays , or novels . Aside from being a familiar and creative kind of writing , narration is also a key component in many other kinds of essay writing , and as the course continues you ’ll see that narration comes in handy when you are trying to come up with interesting hooks to start papers or are looking to explain specific points about a topic with examples that help your reader understand your point of view . Finally , the kind of writing we did in the last module , description , the translation of the senses into words , plays a key part in all types of narrative writing ; after all , to tell a good story , you have to provide details that help your reader become immersed in the world you are creating . ( 1 ) Fiction , Nonfiction , and the Problem of Perspective Before we begin discussing how to construct an effective narrative , we need to consider an important distinction that humans have to make when it comes to storytelling : the difference between nonfiction , or writing that purports to be true or “ real , ” and fiction , or writing that announces itself as a fabrication , a “ made - up ” story told by the author to entertain or to make a hypothetical ( believable yet fictional ) point . At first glance , this distinction might seem easy to make . However , the words we use are never equivalent to the world we experience ; in some sense , whenever we tell a story , we are fabricating what happened . If we could simply communicate events as they happened , we would n’t need words at all ! This is why there are so many arguments about news stories and the meaning of current events ; we all recognize that any act of recalling what has happened is fraught with the problem of perspective , the point - of - view or position of the storyteller . As we ’ll see in later modules , the problem of perspective is something that always haunts the composition classroom and writing in general , so it ’s important that we recognize the issue here at the beginning . Philosophers have argued about the problems of language and truth since the dawn of civilization , and their battles rage on to this day . For the purpose of this module , however , we will have to accept that what we mean by nonfiction writing is storytelling that presumes to adhere to the world as it happened to the author or other humans and fiction writing as storytelling that makes no such presumptions about its literal truth . Because all storytelling , be it fiction or nonfiction writing , is always caught up in the problem of perspective , the point - of - view of the writer , it is important to clarify exactly how this positioning makes itself known in a piece of writing . ### Output:

9575

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Tool Challenge : I was faced with the challenge of helping a large global technology organization understand how fragmented their engineering operating model was and then conceptualize a consolidation solution . The operating model as it stood was quite broken with many internal teams and suppliers spread across various sites and locations , leading to much higher operational cost and slower speed of product innovation and engineering . Creating a shared understanding of this problem among various levels of executive and senior leadership stakeholders was the first major battle before attempting to identify and define any possible consolidation solutions . Although availability of data and various performance reports were not the challenge , there was no consensus on how deep the fragmentation problem was rooted the operating model , where the boundaries lay , various drivers to the problem and their causal relationships . Selection : I chose the Visualization tool for addressing these challenges so that I could create a shared powerful understanding of the problem space first and its boundaries across different stakeholders . Visualization tool helps transform scattered ideas and data into compelling story in the form of pictures and diagrams that can generate vivid mental images and consensus without any ambiguities . Visualization creates am imagery which then becomes powerful enabler of action as well as empathy . Application : I started by first studying and assessing organization charts , supplier procurement records , spend and financial information . Subsequently I conducted interviews with key engineering leads and subject matter experts to fill the gaps in my study and gather further insights . Using Microsoft PowerPoint software , I then drew the overall engineering operating model as a high - level block diagram and then broke the overall model into various key component functions for visualization – design , development , testing , deployment and support . For each component , the visualization storyboarded four panels or dimensions – people , process , partners and sites – to demonstrate complexity and duplication of the component from the perspective of those four dimensions . My visualization approach primarily used diverse types of diagrams and color - coding schemes ( think of heat maps ) – block diagram , actor icon , company logo and site landmarks . So each panel for a component depicted a particular dimension and clearly showed scope boundary , fragmented elements and inter - relationships to in order to visually demonstrate the complexity of the fragmented operating model and point to causes or drivers to the problems . This led to summary visualization pack of 22 slides – 1 exec summary , 1 overall visualization and 20 different visualization panels . Insight : When I presented the visualization of the overall engineering models – by functional components and four dimensions within each component – it quickly started dawning on the various stakeholders that the operating model had indeed become quite complex over time and key reason behind rising operational expenditure and slower speed . Visualization and different color transitions made a complex landscape quite simple for a lot of stakeholders to understand and moved some of them from the position of denying the problem earlier to acknowledging it now to then constructively uncovering details about it and contributing to the dialog . Whilst the tool greatly helped in addressing the challenges I started out with , I realized that I could have kept the visualizations even more simpler and less voluminous . Some stakeholders found the deck to have too many slides and sometimes lost the bigger picture in going through the granular details . I had to sometimes take the efforts to clarify some of the inter - connections which should have been intuitive in the first place . So keeping visualizations simple and limited to a few top panels which could potentially communicate majority of what I wanted to communicate was my key insight from this exercise . Approach : For such challenges , I will still use the visualization tool since the tool possess the power to quickly create shared understanding and enable empathy and action . However , as I learned through this exercise , simplicity is critical for not only creating common understanding but also enabling contribution of ideas and insights . So next time I will use slightly different approach in such cases and limit the tool to key functional components with most critical dimension to help visualize the most critical aspect what is driving fragmentation and complexity in the engineering model .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Tool Challenge : I was faced with the challenge of helping a large global technology organization understand how fragmented their engineering operating model was and then conceptualize a consolidation solution . The operating model as it stood was quite broken with many internal teams and suppliers spread across various sites and locations , leading to much higher operational cost and slower speed of product innovation and engineering . Creating a shared understanding of this problem among various levels of executive and senior leadership stakeholders was the first major battle before attempting to identify and define any possible consolidation solutions . Although availability of data and various performance reports were not the challenge , there was no consensus on how deep the fragmentation problem was rooted the operating model , where the boundaries lay , various drivers to the problem and their causal relationships . Selection : I chose the Visualization tool for addressing these challenges so that I could create a shared powerful understanding of the problem space first and its boundaries across different stakeholders . Visualization tool helps transform scattered ideas and data into compelling story in the form of pictures and diagrams that can generate vivid mental images and consensus without any ambiguities . Visualization creates am imagery which then becomes powerful enabler of action as well as empathy . Application : I started by first studying and assessing organization charts , supplier procurement records , spend and financial information . Subsequently I conducted interviews with key engineering leads and subject matter experts to fill the gaps in my study and gather further insights . Using Microsoft PowerPoint software , I then drew the overall engineering operating model as a high - level block diagram and then broke the overall model into various key component functions for visualization – design , development , testing , deployment and support . For each component , the visualization storyboarded four panels or dimensions – people , process , partners and sites – to demonstrate complexity and duplication of the component from the perspective of those four dimensions . My visualization approach primarily used diverse types of diagrams and color - coding schemes ( think of heat maps ) – block diagram , actor icon , company logo and site landmarks . So each panel for a component depicted a particular dimension and clearly showed scope boundary , fragmented elements and inter - relationships to in order to visually demonstrate the complexity of the fragmented operating model and point to causes or drivers to the problems . This led to summary visualization pack of 22 slides – 1 exec summary , 1 overall visualization and 20 different visualization panels . Insight : When I presented the visualization of the overall engineering models – by functional components and four dimensions within each component – it quickly started dawning on the various stakeholders that the operating model had indeed become quite complex over time and key reason behind rising operational expenditure and slower speed . Visualization and different color transitions made a complex landscape quite simple for a lot of stakeholders to understand and moved some of them from the position of denying the problem earlier to acknowledging it now to then constructively uncovering details about it and contributing to the dialog . Whilst the tool greatly helped in addressing the challenges I started out with , I realized that I could have kept the visualizations even more simpler and less voluminous . Some stakeholders found the deck to have too many slides and sometimes lost the bigger picture in going through the granular details . I had to sometimes take the efforts to clarify some of the inter - connections which should have been intuitive in the first place . So keeping visualizations simple and limited to a few top panels which could potentially communicate majority of what I wanted to communicate was my key insight from this exercise . Approach : For such challenges , I will still use the visualization tool since the tool possess the power to quickly create shared understanding and enable empathy and action . However , as I learned through this exercise , simplicity is critical for not only creating common understanding but also enabling contribution of ideas and insights . So next time I will use slightly different approach in such cases and limit the tool to key functional components with most critical dimension to help visualize the most critical aspect what is driving fragmentation and complexity in the engineering model . ### Output:

12819

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization or visualisation ( see spelling differences ) is any technique for creating images , diagrams , or animations to communicate a message . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity . Storytelling describes the social and cultural activity of sharing stories , sometimes with improvisation , theatrics or embellishment . Every culture has its own stories or narratives , which are shared as a means of entertainment , education , cultural preservation or instilling moral values Mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesize , recall and generate new ideas . ... It presents , in a visual way , the core elements and techniques on how to draw mind maps . A learning launch is a carefully designed experiment or prototype designed to test the key underlying value - generating assumptions of a potential new - growth initiative . ... The purpose of a learning launch is to learn .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization or visualisation ( see spelling differences ) is any technique for creating images , diagrams , or animations to communicate a message . Visualization through visual imagery has been an effective way to communicate both abstract and concrete ideas since the dawn of humanity . Storytelling describes the social and cultural activity of sharing stories , sometimes with improvisation , theatrics or embellishment . Every culture has its own stories or narratives , which are shared as a means of entertainment , education , cultural preservation or instilling moral values Mind map is a graphical way to represent ideas and concepts . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesize , recall and generate new ideas . ... It presents , in a visual way , the core elements and techniques on how to draw mind maps . A learning launch is a carefully designed experiment or prototype designed to test the key underlying value - generating assumptions of a potential new - growth initiative . ... The purpose of a learning launch is to learn . ### Output:

21840

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Problem space prioritization using Mind mapping Challenge As a Product owner , I was given a problem and asked to find possible solutions . As I interviewed the potentially impacted users , I realized that the problem space is a lot bigger and impacts various user groups , so I decided to interview all the relevant user groups involved . During this process lot of data was collected , and different problems emerged faced by different user groups with a varying magnitude of customer impact . All this was part of the ‘ What is ’ process . There was no common alignment and consensus in the organization on which problems to focus upon . Given the varied nature of the problems and a limited number of resources , it was necessary to prioritize these problems to decide which are the most important problems to focus upon . Selection I decided to use the Mind - mapping technique to prioritize the different problems based on value and to have common alignment across all the stakeholders . Mind mapping helped us organize the information collected and allowed us to answer the question ‘ what value is added by solving this problem ’ . This would ensure that as a team , we are trying to focus on the most valuable problems . Below video lecture , describes the importance of mind mapping to have common alignment across all stakeholders https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/lsFRa/mind-mapping-tool Application We recreated a map of all the problem spaces , which included - Brief description of the problem - User group which is facing the problem - Video evidence coming from the user interviews relevant to that problem . - Description of the magnitude of pain caused to the customers and internal users - Urgency indicators – Any indication on timelines on when this problem needs to be fixed . To have common alignment across the organization on what are the most important problems to be solved I organized a workshop with all the stakeholders to go through the map of problems and get inputs on their definition of value generated by solving the problem . The map of problem spaces was shared as pre - read with all the participants , and I asked them to go through the map as a preparation for the workshop . During the workshop the map of the problems was organized one large board , participants were organized in groups and each group was given sticky notes of different colors than the other group and were asked to answer the below questions : - Do you feel the problem is a real one ? - What do you think is the value generated by solving this problem ? - What would be the impact if the problem is not solved - Any other comments After each group had given their inputs , all groups were gathered and then each group presented their views on the problems . This helped build a shared understanding of problems and how each group thought about the value generated by solving a problem relative to other problems . It became evident during the exercise that there are three main important problems that will add value and we were able to assign top priority to them immediately . We were able to discover the benefits of solving these problems for user groups which no one had thought of earlier . Insight I learned that by applying this technique it was very easy to declutter complex problem areas and to bring transparency that there is no one problem to be solved but there are multiple problems . This technique also helped us to converge on the most important problems and to have a shared understanding and consensus on value definition across different stakeholder departments which meant we had their support and buy - in as we went further to solve these problems . We were able to discover new benefits of solving a problem that we did n’t think about earlier . Approach This technique really proved beneficial for our and would use it again . The key challenge is to bring the right mix of diverse stakeholders who can provide valuable inputs during this process . During our exercise , we did n’t include the customer support group and only later realized that they too had valuable inputs . Next time ; would ensue to check the list of participants to ensure diverse inputs .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Problem space prioritization using Mind mapping Challenge As a Product owner , I was given a problem and asked to find possible solutions . As I interviewed the potentially impacted users , I realized that the problem space is a lot bigger and impacts various user groups , so I decided to interview all the relevant user groups involved . During this process lot of data was collected , and different problems emerged faced by different user groups with a varying magnitude of customer impact . All this was part of the ‘ What is ’ process . There was no common alignment and consensus in the organization on which problems to focus upon . Given the varied nature of the problems and a limited number of resources , it was necessary to prioritize these problems to decide which are the most important problems to focus upon . Selection I decided to use the Mind - mapping technique to prioritize the different problems based on value and to have common alignment across all the stakeholders . Mind mapping helped us organize the information collected and allowed us to answer the question ‘ what value is added by solving this problem ’ . This would ensure that as a team , we are trying to focus on the most valuable problems . Below video lecture , describes the importance of mind mapping to have common alignment across all stakeholders https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/lsFRa/mind-mapping-tool Application We recreated a map of all the problem spaces , which included - Brief description of the problem - User group which is facing the problem - Video evidence coming from the user interviews relevant to that problem . - Description of the magnitude of pain caused to the customers and internal users - Urgency indicators – Any indication on timelines on when this problem needs to be fixed . To have common alignment across the organization on what are the most important problems to be solved I organized a workshop with all the stakeholders to go through the map of problems and get inputs on their definition of value generated by solving the problem . The map of problem spaces was shared as pre - read with all the participants , and I asked them to go through the map as a preparation for the workshop . During the workshop the map of the problems was organized one large board , participants were organized in groups and each group was given sticky notes of different colors than the other group and were asked to answer the below questions : - Do you feel the problem is a real one ? - What do you think is the value generated by solving this problem ? - What would be the impact if the problem is not solved - Any other comments After each group had given their inputs , all groups were gathered and then each group presented their views on the problems . This helped build a shared understanding of problems and how each group thought about the value generated by solving a problem relative to other problems . It became evident during the exercise that there are three main important problems that will add value and we were able to assign top priority to them immediately . We were able to discover the benefits of solving these problems for user groups which no one had thought of earlier . Insight I learned that by applying this technique it was very easy to declutter complex problem areas and to bring transparency that there is no one problem to be solved but there are multiple problems . This technique also helped us to converge on the most important problems and to have a shared understanding and consensus on value definition across different stakeholder departments which meant we had their support and buy - in as we went further to solve these problems . We were able to discover new benefits of solving a problem that we did n’t think about earlier . Approach This technique really proved beneficial for our and would use it again . The key challenge is to bring the right mix of diverse stakeholders who can provide valuable inputs during this process . During our exercise , we did n’t include the customer support group and only later realized that they too had valuable inputs . Next time ; would ensue to check the list of participants to ensure diverse inputs . ### Output:

16242

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Before you start reading this document , I apologize because my English is not very good , I 'm learning and it is very basic , so I write this with my basic English and help from the Cambridge translator and the google translator . I promise I 'm more intelligent in Spanish . :) Challenge & Selection Storytelling is a tool I use very often in my previous work . I worked with children who were from 4 years old to 16 years old , most of them were from Mexico , but there were certain cases where children from other countries like Africa , China , France or Serbia visited us . The place where he worked is an education and entertainment park where the children " had their own city " , that is , they could work and do whatever they wanted : be a policeman , firefighter , rescuer , paramedic , electrical engineer , visit the factory of big brands to make your own ice cream , chocolate , juice , etc . , drive a car if they have a license . All this in a safe , healthy , educational , entertaining and as realistic as possible , that 's why good storytelling is necessary , to make them feel like they 're really cops or whatever profession they choose and that they are in a real city , like any other . Application I have many stories about the use of storytelling related to that work , but the one I want to tell is one that happened to me in the sustainable house , a house within the park that was characterized by having devices and tools that made it more sustainable compared to ordinary houses . I remember I had the role of being a contractor and the kids were interior decorators and plumbers . When I first arrived at the establishment I used to follow the script where we were told what to say , how to say it , what activities to assign , the duration of the dynamics , etc . But I started to notice that the kids did n't like that , they were bored quickly or they did n't believe the story because they saw it as forced and that at the same time , made few children visit the house ; then I decided to be less would be when talking to them to build trust , reduced the time of the activities to maintain their interest and modify the story to believe it myself and pass it on to others , we still had the same professions that marked the script , but now the children were in a contest to see who decorated and arranged the house better , the winner got extra money . Insight & Approach Well , it really worked , the children were convinced by the story , they began to believe they were plumbers and interior decorators , it was very fun to see how they came out telling their parents about their new professions and the " contest " in which they participated . When I began to see the results much clearer , I decided to tell my supervisor and he told my manager and I think it had a good impact , since shortly before I left that job , they began to review several of the scripts of the different establishments , sometimes they witnessed the dynamics in the various establishments and the reaction of the children in the search to improve and make the story credible . Thanks to this course I was able to realize that the telling of a good story can be more important than I believed and serve in innovative design .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Before you start reading this document , I apologize because my English is not very good , I 'm learning and it is very basic , so I write this with my basic English and help from the Cambridge translator and the google translator . I promise I 'm more intelligent in Spanish . :) Challenge & Selection Storytelling is a tool I use very often in my previous work . I worked with children who were from 4 years old to 16 years old , most of them were from Mexico , but there were certain cases where children from other countries like Africa , China , France or Serbia visited us . The place where he worked is an education and entertainment park where the children " had their own city " , that is , they could work and do whatever they wanted : be a policeman , firefighter , rescuer , paramedic , electrical engineer , visit the factory of big brands to make your own ice cream , chocolate , juice , etc . , drive a car if they have a license . All this in a safe , healthy , educational , entertaining and as realistic as possible , that 's why good storytelling is necessary , to make them feel like they 're really cops or whatever profession they choose and that they are in a real city , like any other . Application I have many stories about the use of storytelling related to that work , but the one I want to tell is one that happened to me in the sustainable house , a house within the park that was characterized by having devices and tools that made it more sustainable compared to ordinary houses . I remember I had the role of being a contractor and the kids were interior decorators and plumbers . When I first arrived at the establishment I used to follow the script where we were told what to say , how to say it , what activities to assign , the duration of the dynamics , etc . But I started to notice that the kids did n't like that , they were bored quickly or they did n't believe the story because they saw it as forced and that at the same time , made few children visit the house ; then I decided to be less would be when talking to them to build trust , reduced the time of the activities to maintain their interest and modify the story to believe it myself and pass it on to others , we still had the same professions that marked the script , but now the children were in a contest to see who decorated and arranged the house better , the winner got extra money . Insight & Approach Well , it really worked , the children were convinced by the story , they began to believe they were plumbers and interior decorators , it was very fun to see how they came out telling their parents about their new professions and the " contest " in which they participated . When I began to see the results much clearer , I decided to tell my supervisor and he told my manager and I think it had a good impact , since shortly before I left that job , they began to review several of the scripts of the different establishments , sometimes they witnessed the dynamics in the various establishments and the reaction of the children in the search to improve and make the story credible . Thanks to this course I was able to realize that the telling of a good story can be more important than I believed and serve in innovative design . ### Output:

12761

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Change of the profession due to digitalization Challenge & Choice Storytelling is a method that I have just discovered . I work with groups that are in a process of change . Due to digitalization , their profession will no longer exist . Instead , there will be new professions and that 's where they should be heading . Mostly , however , it is difficult for them to imagine the new profession and thus they do not know in which direction it should go for them . I have chosen storytelling to help them understand the new professions and to give them more clues about where they should go . Application I tried to personalize the new professions . So , I created a fictional person for the professions and tried to build a story around how he or she came to the profession . For example : Anna , 43 years old , 2 children , married , 2 years ago she was a sales manager and now she is a digital panel manager . In the transition period she took the following courses and training ... Her motivation to take this new profession was ..... So , each new profession was equipped and presented to the employees concerned in a workshop . The goal was that they can identify more with the job description and that it is not only described very abstractly with job title and skills . Insight & Approach On the one hand , it was amazing how employees could identify with the persons and took courage to go in this direction . However , there were employees who could not identify with the fictional characters . Partly it was due to the age range or the gender of the individual fictitious persons . Therefore , the fictitious persons must be improved . Surely every profession must have a male and a female representative . Then I think it would also make sense to have fictional characters in different stages of life .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Change of the profession due to digitalization Challenge & Choice Storytelling is a method that I have just discovered . I work with groups that are in a process of change . Due to digitalization , their profession will no longer exist . Instead , there will be new professions and that 's where they should be heading . Mostly , however , it is difficult for them to imagine the new profession and thus they do not know in which direction it should go for them . I have chosen storytelling to help them understand the new professions and to give them more clues about where they should go . Application I tried to personalize the new professions . So , I created a fictional person for the professions and tried to build a story around how he or she came to the profession . For example : Anna , 43 years old , 2 children , married , 2 years ago she was a sales manager and now she is a digital panel manager . In the transition period she took the following courses and training ... Her motivation to take this new profession was ..... So , each new profession was equipped and presented to the employees concerned in a workshop . The goal was that they can identify more with the job description and that it is not only described very abstractly with job title and skills . Insight & Approach On the one hand , it was amazing how employees could identify with the persons and took courage to go in this direction . However , there were employees who could not identify with the fictional characters . Partly it was due to the age range or the gender of the individual fictitious persons . Therefore , the fictitious persons must be improved . Surely every profession must have a male and a female representative . Then I think it would also make sense to have fictional characters in different stages of life . ### Output:

17578

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

CHALLENGE FACED : Developing curiosity amongst students studying engineering . One of the frequent fusses that professors at my college made was that , the students who had just finished high school and entered into our engineering college , were n’t curious enough about the subject as they were about to learn and this momentum of not being curious hindered their creativity which was very essential to solve engineering problems in the near future . So , the professors asked us , as seniors of the recently joined students , what could be done to solve that problem . What could be done to reignite the lost curiosity of the juniors . This posed as a serious challenge , as the quality of students graduating from the institute was at stake , and in addition to that , the reputation and the respect our college had garnered passed years . SELECTION : The design thinking tool we used here was “ Learning Launch ” . https://youtu.be/fPAnKZjejmU A council of students was formed who were given the responsibility of solving this problem . At the beginning , we collected data about the juniors through Google - forms . Asking them to fill in the answers for the asked questions , which were related understanding them better and what interested them the most . Then , by carefully assessing the collected data , we came to some relevant conclusions that … … … 1)Students had lost touch with their creative side , as they had been academically focused for the past two years . 2 ) They pointed out that they would like to start their engineering studies by doing / involving in something practical , and not in the classroom , doing anything theoretical . We selected the designing tool “ Learning Launch ” , because this is the best suited tool in this case scenario . This tool demands discussions , interactions , asking questions and finding solutions . This tool captured the essence of what we wanted to do , that is , give students to get curious on their own . APPLICATION : Now that we had to use the learning launch tool , we decided that every last Friday of each month , we would organize a “ Curioboot ” exhibition , where projects related to the subjects students were about to learn were exhibited . Beside each project , an expert or the person who had made that project were stationed . This was done so that , students , if they had to satisfy their curiousity and ask some questions , they would be the people , the students would go to . In addition to this , we would also introduce everyone with the latest trends in technology and all innovation happening around , which gave a sense of wonder to the students . INSIGHT : As expected , the decision of using learning launch was a great one . The atmosphere and environment created around was responsible for the impact it had on the students . This experience also gave us a fare idea so as to how to attract young minds with the help of changed ambience , better hospitality and mental comfort of the students . In addition , the experts/ project creators were also instructed to be patient and sympathetic towards the students , so that it does n’t disrupt the intended function of applying learning launch , and also facilitate the understanding of the students . APPROACH : Since we are talking about using design tools , the next one I ’m interested to use is mind mapping . Despite the fact that a certain amount of mind mapping was used in the previous approach , its quite clear to me that main mapping will yield better results and would be cost effective Because , here we strive to understand the patterns arising from the perspective of the newly joined students . These results can be used in the future for a longer time than compared to learning launch . This tool also lets us understand the students better , which in turn will cater to the way the subjects are taught by the professors at our college .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: CHALLENGE FACED : Developing curiosity amongst students studying engineering . One of the frequent fusses that professors at my college made was that , the students who had just finished high school and entered into our engineering college , were n’t curious enough about the subject as they were about to learn and this momentum of not being curious hindered their creativity which was very essential to solve engineering problems in the near future . So , the professors asked us , as seniors of the recently joined students , what could be done to solve that problem . What could be done to reignite the lost curiosity of the juniors . This posed as a serious challenge , as the quality of students graduating from the institute was at stake , and in addition to that , the reputation and the respect our college had garnered passed years . SELECTION : The design thinking tool we used here was “ Learning Launch ” . https://youtu.be/fPAnKZjejmU A council of students was formed who were given the responsibility of solving this problem . At the beginning , we collected data about the juniors through Google - forms . Asking them to fill in the answers for the asked questions , which were related understanding them better and what interested them the most . Then , by carefully assessing the collected data , we came to some relevant conclusions that … … … 1)Students had lost touch with their creative side , as they had been academically focused for the past two years . 2 ) They pointed out that they would like to start their engineering studies by doing / involving in something practical , and not in the classroom , doing anything theoretical . We selected the designing tool “ Learning Launch ” , because this is the best suited tool in this case scenario . This tool demands discussions , interactions , asking questions and finding solutions . This tool captured the essence of what we wanted to do , that is , give students to get curious on their own . APPLICATION : Now that we had to use the learning launch tool , we decided that every last Friday of each month , we would organize a “ Curioboot ” exhibition , where projects related to the subjects students were about to learn were exhibited . Beside each project , an expert or the person who had made that project were stationed . This was done so that , students , if they had to satisfy their curiousity and ask some questions , they would be the people , the students would go to . In addition to this , we would also introduce everyone with the latest trends in technology and all innovation happening around , which gave a sense of wonder to the students . INSIGHT : As expected , the decision of using learning launch was a great one . The atmosphere and environment created around was responsible for the impact it had on the students . This experience also gave us a fare idea so as to how to attract young minds with the help of changed ambience , better hospitality and mental comfort of the students . In addition , the experts/ project creators were also instructed to be patient and sympathetic towards the students , so that it does n’t disrupt the intended function of applying learning launch , and also facilitate the understanding of the students . APPROACH : Since we are talking about using design tools , the next one I ’m interested to use is mind mapping . Despite the fact that a certain amount of mind mapping was used in the previous approach , its quite clear to me that main mapping will yield better results and would be cost effective Because , here we strive to understand the patterns arising from the perspective of the newly joined students . These results can be used in the future for a longer time than compared to learning launch . This tool also lets us understand the students better , which in turn will cater to the way the subjects are taught by the professors at our college . ### Output:

20850

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Covid 19 in Ecuador The selected challenge is to describe through social networks , the corruption presented in my country Ecuador during the Covid19 pandemic with the overpricing of medical supplies . In this part it is important to tell the facts , the visualization process , since we are currently very visual people , that is why we consume Facebook , Instagram , YouTube , etc . and these media is where information spreads faster , however it must be verified and channeled . The selected challenge is to describe through social networks , the corruption presented in my country Ecuador during the Covid19 pandemic with the overpricing of medical supplies . In this part it is important to tell the facts , the visualization process , since we are currently very visual people , that is why we consume Facebook , Instagram , YouTube , etc . and these media is where information spreads faster , however it must be verified and channeled . There is an open data source at the following link : https://howell-brooks.com/wp-content/mainprivacy.htm With these , we can make statistics and show them through appropriate graphs for all types of public , that is , they have a quick level of understanding when viewing it , it could be time series , bar diagrams , interactive maps , etc . , setting comparisons between regions , to be able to verify if the expenses are concentrated in a certain group . Once you have the visualization part , you should continue with the storytelling . It is important to include in this type of work , people with social , economic , and medical profiles , in order to direct the information to the public so that people can understand the reality of resource management during this pandemic that we are still experiencing . Invite the public to reflect on the reality that is lived , and that can be questioned with data , and thus demand more clarity in public spending . The pandemic is a phenomenon that has hit Ecuador like the rest of the world hard on its economy . In the news this topic has already been mentioned , however it has not been discussed in depth , perhaps due to the degree of knowledge in public procurement , for that reason a lot of emphasis should be placed on the visualization part , since it is what that people can understand .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: https://howell-brooks.com/wp-content/mainprivacy.htm USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Covid 19 in Ecuador The selected challenge is to describe through social networks , the corruption presented in my country Ecuador during the Covid19 pandemic with the overpricing of medical supplies . In this part it is important to tell the facts , the visualization process , since we are currently very visual people , that is why we consume Facebook , Instagram , YouTube , etc . and these media is where information spreads faster , however it must be verified and channeled . The selected challenge is to describe through social networks , the corruption presented in my country Ecuador during the Covid19 pandemic with the overpricing of medical supplies . In this part it is important to tell the facts , the visualization process , since we are currently very visual people , that is why we consume Facebook , Instagram , YouTube , etc . and these media is where information spreads faster , however it must be verified and channeled . There is an open data source at the following link : https://howell-brooks.com/wp-content/mainprivacy.htm With these , we can make statistics and show them through appropriate graphs for all types of public , that is , they have a quick level of understanding when viewing it , it could be time series , bar diagrams , interactive maps , etc . , setting comparisons between regions , to be able to verify if the expenses are concentrated in a certain group . Once you have the visualization part , you should continue with the storytelling . It is important to include in this type of work , people with social , economic , and medical profiles , in order to direct the information to the public so that people can understand the reality of resource management during this pandemic that we are still experiencing . Invite the public to reflect on the reality that is lived , and that can be questioned with data , and thus demand more clarity in public spending . The pandemic is a phenomenon that has hit Ecuador like the rest of the world hard on its economy . In the news this topic has already been mentioned , however it has not been discussed in depth , perhaps due to the degree of knowledge in public procurement , for that reason a lot of emphasis should be placed on the visualization part , since it is what that people can understand . ### Output:

8076

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge & Selection – – – – – – – – – – – – – – – – – – – – – – – – One tool that I ’ve used for as long as I remember but never realized I did is – Storytelling . I got into competitive debating back when I was 7 ( I ’m 20 now ) and I ’ve come to develop a habit of creating compelling stories out of facts . It is because of my way of sharing information that I ’m a celebrated speaker almost everywhere I go – both in a professional capacity and a personal one . Through storytelling , it becomes much easier to retain people ’s attention and get them to listen to you . I ’ve realised storytelling is much more than good articulation – it is a method to “ open people up ” , as stories enable empathy like nothing else . In the recent past , I ’ve had the opportunity to work in the development sector – one of the most emotionally scintillating fronts I put my work ethics to . My storytelling method of interaction not only made the beneficiaries get comfortable with me , but also led them to become more cooperative and reactive towards my work . In college , where everyone is just as smart as you or smarter – meaning homogeneity is practically unavoidable – where it ’s not just academic competition but also social competition - it becomes increasingly important to be able to hold people ’s attention to not just share your opinions , but for them to matter too . Storytelling helps me do that . Approach & Application – – – – – – – – – – – – – – – – – – – – – – – – – – When freshers came to college and I became a senior , I remember being on a panel where we were supposed to address how failure hits us all in some ways and how we can still make the most of the situation . I started by telling them about how I ’ve always heard – “ What do you mean you ’ve encountered failure ? You ’re the school topper and a national - level debate champion ! ” I told the gathering – “ Those people are right , I have not seen failure in the more conventional ways – I ’ve not failed classes , but on a lot of occasions , I ’ve failed myself . And it ’s hard to get others to acknowledge that , or to get myself to even articulate it well . So many years of writing and debating , and I still can not find a way to articulate that failure without making it sound like a first - world problem , or getting it entirely dismissed . “ The crowd was listening . It was not a How - To Guidebook about navigating one ’s way through failure . It was a real person talking about their story . A lot of people could relate . I continued . “ Soon after college commenced , I encountered failure , or to put it candidly , rejection . Basking in the former glory as the ‘ prima donna ’ of my school , a major shock came along when I could n’t make it to the intellectually challenging clubs of my college . Shortly , the resilience of the human soul endured and I could look back at the disappointment more objectively and realised that there lied immense opportunity in the awakening ; I could outwork and outstudy everybody who was privileged enough to get access to world - class opportunities growing up . I comprehended that this rejection was a mandatory step for redirection in the pursuit of success . Ever since , I think of my life as two phases ; pre - rejection and post - rejection . Indeed , My life did n’t change significantly but I AM CHANGING my life significantly . ” Almost all of the people sitting in that room reached out to me later on , and even to this date , one year later , juniors reach out to me for help . That ’s the power of storytelling – it makes the listeners take action . Insight – – – – – – – – – – – – – – – – – – – – Well , this one particular incident not only led me to mentor a lot of juniors but also helped me navigate my way . Even though I set out to only help people , I got a lot back in return . I learnt new things – about other people and myself . I ’ve used storytelling a lot of times , unknowingly . But now that I have much deeper insight into how it can make real impact , I can take more conscious decisions to present all my ideas in a storytelling manner to get the best results .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge & Selection – – – – – – – – – – – – – – – – – – – – – – – – One tool that I ’ve used for as long as I remember but never realized I did is – Storytelling . I got into competitive debating back when I was 7 ( I ’m 20 now ) and I ’ve come to develop a habit of creating compelling stories out of facts . It is because of my way of sharing information that I ’m a celebrated speaker almost everywhere I go – both in a professional capacity and a personal one . Through storytelling , it becomes much easier to retain people ’s attention and get them to listen to you . I ’ve realised storytelling is much more than good articulation – it is a method to “ open people up ” , as stories enable empathy like nothing else . In the recent past , I ’ve had the opportunity to work in the development sector – one of the most emotionally scintillating fronts I put my work ethics to . My storytelling method of interaction not only made the beneficiaries get comfortable with me , but also led them to become more cooperative and reactive towards my work . In college , where everyone is just as smart as you or smarter – meaning homogeneity is practically unavoidable – where it ’s not just academic competition but also social competition - it becomes increasingly important to be able to hold people ’s attention to not just share your opinions , but for them to matter too . Storytelling helps me do that . Approach & Application – – – – – – – – – – – – – – – – – – – – – – – – – – When freshers came to college and I became a senior , I remember being on a panel where we were supposed to address how failure hits us all in some ways and how we can still make the most of the situation . I started by telling them about how I ’ve always heard – “ What do you mean you ’ve encountered failure ? You ’re the school topper and a national - level debate champion ! ” I told the gathering – “ Those people are right , I have not seen failure in the more conventional ways – I ’ve not failed classes , but on a lot of occasions , I ’ve failed myself . And it ’s hard to get others to acknowledge that , or to get myself to even articulate it well . So many years of writing and debating , and I still can not find a way to articulate that failure without making it sound like a first - world problem , or getting it entirely dismissed . “ The crowd was listening . It was not a How - To Guidebook about navigating one ’s way through failure . It was a real person talking about their story . A lot of people could relate . I continued . “ Soon after college commenced , I encountered failure , or to put it candidly , rejection . Basking in the former glory as the ‘ prima donna ’ of my school , a major shock came along when I could n’t make it to the intellectually challenging clubs of my college . Shortly , the resilience of the human soul endured and I could look back at the disappointment more objectively and realised that there lied immense opportunity in the awakening ; I could outwork and outstudy everybody who was privileged enough to get access to world - class opportunities growing up . I comprehended that this rejection was a mandatory step for redirection in the pursuit of success . Ever since , I think of my life as two phases ; pre - rejection and post - rejection . Indeed , My life did n’t change significantly but I AM CHANGING my life significantly . ” Almost all of the people sitting in that room reached out to me later on , and even to this date , one year later , juniors reach out to me for help . That ’s the power of storytelling – it makes the listeners take action . Insight – – – – – – – – – – – – – – – – – – – – Well , this one particular incident not only led me to mentor a lot of juniors but also helped me navigate my way . Even though I set out to only help people , I got a lot back in return . I learnt new things – about other people and myself . I ’ve used storytelling a lot of times , unknowingly . But now that I have much deeper insight into how it can make real impact , I can take more conscious decisions to present all my ideas in a storytelling manner to get the best results . ### Output:

16047

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation Author : Paolo Rossi Reflection Tool : Mind Mapping ( Module 3 ) 1 . Challenge and Selection I work in an engineering company and it often happens that my team has to create new concepts of new products that will have to be placed on the market . Often these products have to be innovative and have to solve problems in an ingenious way so that the customer is positively involved in using these products . I chose the mind maps tool because it is based on creative abilities , they can be created with colors and images , on processes that spontaneously restructure information and that each time leave more than one interpretative key open . For these reasons , mind maps are particularly effective for processing thought and creativity , and this thought process can be very useful when technical solutions to real problems need to be found . 2 . Application Concept development begins with brainstorming sessions , and mind mapping is used to work out the relationship between topic information and new ideas . In this brainstorming , each participant is encouraged to think out loud and spontaneously come up with as many ideas as possible , no matter how wacky or crazy it may seem . The problem or question is written in the center of a large sheet of paper and the solutions are spread over the entire surface of the sheet . The focus is on the topic ; it is written in the center of the sheet and enclosed by a circle . Branches branch off from this circle that divide and fan out the topic in its individual areas . The keywords are written on the branches . The topics represent the main branches . Details are written in the branches . After creating a mind map , branches can be combined again or branches that were not previously connected can be linked together . In addition , you can search for missing branches to identify gaps for troubleshooting / brainstorming . Mind mapping can also be understood as a continuous process in which you start with a mind map on a more abstract level and become more and more detailed over time through additions but also deletions . Color and pictures or symbols can make a mind map even more meaningful , often the result is so pleasant that I take a photo to have memory of the work done , but unfortunately , these " works of art " can not be printed because they contain confidential information . 3 . Insight & Approch Mind mapping is able to present ideas in an intuitive and non - linear graphical way and encourage a brainstorming approach to generate new ideas and make connections . I 've seen during these sessions that this approach encourages enumerating and linking concepts without starting with a specific conceptual framework . It often happens that the idea is divided into more related ideas with additional lines in the map . During these sessions , I usually take notes of ideas and creative thinking , while critique and judgment of ideas are only allowed when the brainstorming session is over . This rule allows people to think outside the box and freely suggest any ideas that may seem remotely possible . The purpose of these sessions is to get as many ideas as possible for later analysis . Therefore , people should build on the ideas suggested by other participants . The next step for my team will be to perform brainstorming sessions with the creation of online mind maps by using dedicated software that allows to share information in real time between teams located in different places such as America and India . This tool could make people with different cultures and problem solving approaches work together in the same time and I hope that this methodology could give life to truly innovative ideas and products .

EMAIL: ID_NUM: NAME_STUDENT: Paolo Rossi PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation Author : Paolo Rossi Reflection Tool : Mind Mapping ( Module 3 ) 1 . Challenge and Selection I work in an engineering company and it often happens that my team has to create new concepts of new products that will have to be placed on the market . Often these products have to be innovative and have to solve problems in an ingenious way so that the customer is positively involved in using these products . I chose the mind maps tool because it is based on creative abilities , they can be created with colors and images , on processes that spontaneously restructure information and that each time leave more than one interpretative key open . For these reasons , mind maps are particularly effective for processing thought and creativity , and this thought process can be very useful when technical solutions to real problems need to be found . 2 . Application Concept development begins with brainstorming sessions , and mind mapping is used to work out the relationship between topic information and new ideas . In this brainstorming , each participant is encouraged to think out loud and spontaneously come up with as many ideas as possible , no matter how wacky or crazy it may seem . The problem or question is written in the center of a large sheet of paper and the solutions are spread over the entire surface of the sheet . The focus is on the topic ; it is written in the center of the sheet and enclosed by a circle . Branches branch off from this circle that divide and fan out the topic in its individual areas . The keywords are written on the branches . The topics represent the main branches . Details are written in the branches . After creating a mind map , branches can be combined again or branches that were not previously connected can be linked together . In addition , you can search for missing branches to identify gaps for troubleshooting / brainstorming . Mind mapping can also be understood as a continuous process in which you start with a mind map on a more abstract level and become more and more detailed over time through additions but also deletions . Color and pictures or symbols can make a mind map even more meaningful , often the result is so pleasant that I take a photo to have memory of the work done , but unfortunately , these " works of art " can not be printed because they contain confidential information . 3 . Insight & Approch Mind mapping is able to present ideas in an intuitive and non - linear graphical way and encourage a brainstorming approach to generate new ideas and make connections . I 've seen during these sessions that this approach encourages enumerating and linking concepts without starting with a specific conceptual framework . It often happens that the idea is divided into more related ideas with additional lines in the map . During these sessions , I usually take notes of ideas and creative thinking , while critique and judgment of ideas are only allowed when the brainstorming session is over . This rule allows people to think outside the box and freely suggest any ideas that may seem remotely possible . The purpose of these sessions is to get as many ideas as possible for later analysis . Therefore , people should build on the ideas suggested by other participants . The next step for my team will be to perform brainstorming sessions with the creation of online mind maps by using dedicated software that allows to share information in real time between teams located in different places such as America and India . This tool could make people with different cultures and problem solving approaches work together in the same time and I hope that this methodology could give life to truly innovative ideas and products . ### Output:

7849

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Create new services in banking branches Challenge : Describe your challenge , including all relevant information . Retail banking is an especially heavily regulated activity worldwide , and in France it is mostly run by former civil servants . Major decisions are made by the ministry of finance and apply to all banks nationwide . In this environment innovation is viewed with suspicion at best , and kept under tight control by the regulator . However , banks are under increasing strain , with rock bottom interest rates that undercut their economic model and an aggressive competition by “ fintech ” start - ups . They have little choice but to innovate themselves out of their predicament to survive . My client is a French regional bank , a subsidiary of a major agricultural banking group . Apart from its traditional commercial objectives , it is especially dedicated to financing farmers ( who are heavily represented at the board ) , and to improve the local economy as a whole . It is a major employer in the region , and it owns by far the biggest number of local branches among all retail banks . Traffic in these branches goes down every year , making it difficult to justify such an extensive physical presence . Yet the branches are viewed as an essential strategic and financial asset : closing them in great numbers would trigger big market share losses , contradict the mandate to sustain the local economy and be politically suicidal for most deciders . In order to sustain the branches ‘ profitability , a group of young executives came up with new ideas to create more services : they would improve the traditional banking services , but also offer fresh locally grown food in the branches , invite clients to specially tailored conferences and workshops , and even share their oversized offices as co - working space with local businesses and entrepreneurs . The challenge was to anchor the bank in the local economic life and to attract high value prospects to the branches . Profitability would be reached by following up on the best contacts obtained through the new services . Three questions needed an answer :  Can the new services attract enough high value prospects to the branches , even in rural areas ?  Can the bank follow up on contacts to transform these prospects into clients ?  Can the new services help sales advisors to sell more to existing clients ? In order to answer these questions , the team decided to do a learning launch . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . A learning launch is a process by which an idea is tested in the real world . The aim of the launch is not to do a full market test , but to cheaply challenge a few main hypothesis to confirm or disconfirm the value of an idea in terms of potential value creation , potential execution , defendability , scalability . It is the last design phase before actual market tests . The learning launch process is composed of 5 main steps : 1 . Idea statement , 2 . Key assumptions statement ( what must be true for the idea to be a good idea ) , 3 . Key assumption prioritization , 4 . Test design for key assumptions , 5 . Test execution . If step 5 is conclusive , development can be carried on . Otherwise the idea needs to be reworked or to be shelved . The learning launch was chosen by the bank because it needed quick answers to its three main questions , and it ( wisely … ) did n’t want to invest huge sums of money in an idea that could fail and drain resources to develop other , potentially more promising ideas . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . The bank decided to embark into a learning launch , and created an “ internal startup ” to carry it , all complete with a board , a CEO and a financial director to supervise its 10 000 € budget ! The president was the bank ’s CEO . The team met a couple of times and quickly designed a vending machine to sell locally grown products in the branches . Since the bank ’s shareholders are mainly farmers , procuring goods for the test was no problem : the initiative was a very easy political sale , as most shareholders viewed it as an opportunity to get into direct contact with consumers . Since a real vending machine was well over budget for the startup , a mock - up was built with shelves and installed in a few test branches . True , it needed to be operated manually by a sales advisor , but this was regarded as a small problem since the vending machine was supposed to be promoted by a human being from the beginning ( nobody seriously envisioned that people would spontaneously purchase food from their bank … ) After a few weeks it turned out that :  Although the machine raised curiosity , few people actually purchased anything from it .  The contacts initiated through the machine failed to generate profitable banking business - true , some local associations did appreciate the initiative , but this is no potentially profitable business even taking indirect fallouts into account .  The vending machines were located inside the branches , and they were not strongly supported by a communication effort . Thus , they failed to attract prospects in numbers , only existing clients had an opportunity to try them .  The operating cost grew far beyond expectations , products getting past their use - by date and needing constant replacement .  Regulatory hurdles to sell perishable goods at scale in a bank did n’t find a satisfactory answer . Other initiatives did n’t fare much better : it turned out that co - working space was not especially needed in small French villages , and that specialised conferences and workshops attracted mostly dynamic populations in urban areas , not the core target for the learning launch . They did attract farmers and local storekeepers in rural areas , but the bank ’s market share among these populations was already up to 60 % , so there was little for additional growth . After a few experiments , the start - up ran out of budget without much success to show for ; it was praised as an innovative experience that needed to be done for the sake of innovation , but the members slowly returned to their more profitable daily activities . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . Reflectively , the new offers failed to generate profitable growth because they did n’t meet a potential need that the bank could meet at sufficient scale . The main reason was that the initiative lacked a clear innovation process prior to the learning launch : “ what is ” was perfunctorily implemented , “ what if ” and “ what wows ” were almost completely skipped in favour of the most popular idea . However , it can be said that the learning launch saved us from a potentially much worse outcome : since the personal and financial investment in the new ideas were limited , nobody suggested that locally carried innovation needed to be stopped altogether . The bank was free to learn a lesson they could make use of within the frame of their specific “ process centred ” culture : that innovation should be managed as a complete process with all steps implemented rigorously . In that sense , the learning launch perfectly delivered on its promise to de - risk innovation : it did n’t deliver profits instantly , but it gave us an opportunity to take our loss and to come back to fight another day ! Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . The bank will certainly need a more comprehensive approach to clients ‘ needs identification and to idea generation : the project team rushed the most popular ideas to a learning launch without sufficient preparation . Design thinking is a full process , and although steps should be tailored for each specific organisation , none should be skipped or overly simplified . The next time I would insist on implementing a full design thinking process , starting with a detailed “ what is ” phase … And given the experience acquired through the learning launch , I hope I will get attention on this issue ! Although , I would probably recommend the idea to be tested as a prototype in house , rather than rushing to a highly exposed experiment in a banking branch : exposure creates all sorts of political imperatives that muddy the conclusions . In this case , we could have done a test in a training branch ( the bank has one at its headquarters ) with a few volunteer clients or prospects , with complete , individual debriefings . This experiment would have cost much less , without any exposure at all , and the debriefings could have led us to much more detailed insight into clients’thinking and experience . For a detailed description of the procedure to be implemented , see the final section of Sprint : How to Solve Big Problems and Test New Ideas in Just Five Days , by Jake Knapp , John Zeratsky and Breden Kowitz .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Create new services in banking branches Challenge : Describe your challenge , including all relevant information . Retail banking is an especially heavily regulated activity worldwide , and in France it is mostly run by former civil servants . Major decisions are made by the ministry of finance and apply to all banks nationwide . In this environment innovation is viewed with suspicion at best , and kept under tight control by the regulator . However , banks are under increasing strain , with rock bottom interest rates that undercut their economic model and an aggressive competition by “ fintech ” start - ups . They have little choice but to innovate themselves out of their predicament to survive . My client is a French regional bank , a subsidiary of a major agricultural banking group . Apart from its traditional commercial objectives , it is especially dedicated to financing farmers ( who are heavily represented at the board ) , and to improve the local economy as a whole . It is a major employer in the region , and it owns by far the biggest number of local branches among all retail banks . Traffic in these branches goes down every year , making it difficult to justify such an extensive physical presence . Yet the branches are viewed as an essential strategic and financial asset : closing them in great numbers would trigger big market share losses , contradict the mandate to sustain the local economy and be politically suicidal for most deciders . In order to sustain the branches ‘ profitability , a group of young executives came up with new ideas to create more services : they would improve the traditional banking services , but also offer fresh locally grown food in the branches , invite clients to specially tailored conferences and workshops , and even share their oversized offices as co - working space with local businesses and entrepreneurs . The challenge was to anchor the bank in the local economic life and to attract high value prospects to the branches . Profitability would be reached by following up on the best contacts obtained through the new services . Three questions needed an answer :  Can the new services attract enough high value prospects to the branches , even in rural areas ?  Can the bank follow up on contacts to transform these prospects into clients ?  Can the new services help sales advisors to sell more to existing clients ? In order to answer these questions , the team decided to do a learning launch . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you selected it for your challenge -- including any appropriate video lecture references ) . A learning launch is a process by which an idea is tested in the real world . The aim of the launch is not to do a full market test , but to cheaply challenge a few main hypothesis to confirm or disconfirm the value of an idea in terms of potential value creation , potential execution , defendability , scalability . It is the last design phase before actual market tests . The learning launch process is composed of 5 main steps : 1 . Idea statement , 2 . Key assumptions statement ( what must be true for the idea to be a good idea ) , 3 . Key assumption prioritization , 4 . Test design for key assumptions , 5 . Test execution . If step 5 is conclusive , development can be carried on . Otherwise the idea needs to be reworked or to be shelved . The learning launch was chosen by the bank because it needed quick answers to its three main questions , and it ( wisely … ) did n’t want to invest huge sums of money in an idea that could fail and drain resources to develop other , potentially more promising ideas . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . The bank decided to embark into a learning launch , and created an “ internal startup ” to carry it , all complete with a board , a CEO and a financial director to supervise its 10 000 € budget ! The president was the bank ’s CEO . The team met a couple of times and quickly designed a vending machine to sell locally grown products in the branches . Since the bank ’s shareholders are mainly farmers , procuring goods for the test was no problem : the initiative was a very easy political sale , as most shareholders viewed it as an opportunity to get into direct contact with consumers . Since a real vending machine was well over budget for the startup , a mock - up was built with shelves and installed in a few test branches . True , it needed to be operated manually by a sales advisor , but this was regarded as a small problem since the vending machine was supposed to be promoted by a human being from the beginning ( nobody seriously envisioned that people would spontaneously purchase food from their bank … ) After a few weeks it turned out that :  Although the machine raised curiosity , few people actually purchased anything from it .  The contacts initiated through the machine failed to generate profitable banking business - true , some local associations did appreciate the initiative , but this is no potentially profitable business even taking indirect fallouts into account .  The vending machines were located inside the branches , and they were not strongly supported by a communication effort . Thus , they failed to attract prospects in numbers , only existing clients had an opportunity to try them .  The operating cost grew far beyond expectations , products getting past their use - by date and needing constant replacement .  Regulatory hurdles to sell perishable goods at scale in a bank did n’t find a satisfactory answer . Other initiatives did n’t fare much better : it turned out that co - working space was not especially needed in small French villages , and that specialised conferences and workshops attracted mostly dynamic populations in urban areas , not the core target for the learning launch . They did attract farmers and local storekeepers in rural areas , but the bank ’s market share among these populations was already up to 60 % , so there was little for additional growth . After a few experiments , the start - up ran out of budget without much success to show for ; it was praised as an innovative experience that needed to be done for the sake of innovation , but the members slowly returned to their more profitable daily activities . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) . Reflectively , the new offers failed to generate profitable growth because they did n’t meet a potential need that the bank could meet at sufficient scale . The main reason was that the initiative lacked a clear innovation process prior to the learning launch : “ what is ” was perfunctorily implemented , “ what if ” and “ what wows ” were almost completely skipped in favour of the most popular idea . However , it can be said that the learning launch saved us from a potentially much worse outcome : since the personal and financial investment in the new ideas were limited , nobody suggested that locally carried innovation needed to be stopped altogether . The bank was free to learn a lesson they could make use of within the frame of their specific “ process centred ” culture : that innovation should be managed as a complete process with all steps implemented rigorously . In that sense , the learning launch perfectly delivered on its promise to de - risk innovation : it did n’t deliver profits instantly , but it gave us an opportunity to take our loss and to come back to fight another day ! Approach : Describe what you might do differently next time -- applying the same tool you selected or a different one -- and the reason(s ) why . The bank will certainly need a more comprehensive approach to clients ‘ needs identification and to idea generation : the project team rushed the most popular ideas to a learning launch without sufficient preparation . Design thinking is a full process , and although steps should be tailored for each specific organisation , none should be skipped or overly simplified . The next time I would insist on implementing a full design thinking process , starting with a detailed “ what is ” phase … And given the experience acquired through the learning launch , I hope I will get attention on this issue ! Although , I would probably recommend the idea to be tested as a prototype in house , rather than rushing to a highly exposed experiment in a banking branch : exposure creates all sorts of political imperatives that muddy the conclusions . In this case , we could have done a test in a training branch ( the bank has one at its headquarters ) with a few volunteer clients or prospects , with complete , individual debriefings . This experiment would have cost much less , without any exposure at all , and the debriefings could have led us to much more detailed insight into clients’thinking and experience . For a detailed description of the procedure to be implemented , see the final section of Sprint : How to Solve Big Problems and Test New Ideas in Just Five Days , by Jake Knapp , John Zeratsky and Breden Kowitz . ### Output:

9257

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge We run a cocktail business in a small town and sale cakes as accompaniment to the drinks . These cakes are however supplied to us by different providers . Compared to the cocktails , the sales resulting from the cakes were not that great . A question was posed on how best we could maximize cake sales and profitability . To figure out the answer to this question , we deployed design thinking . With the objective already in place , went through all the initial design thinking process steps to obtained the answers to what is and what if using several of the design tools . To decide on what works and what works , our tool of choice is as described below . Selection A learning launch was our tool of choice . It is a tool for figuring out not only how to generate great concepts , but also figure out which one ’s wow and work in the market place . The concept is a wow if it is profitable , doable and wanted by customers . This tool was picked due to its ability to reveal insights on the validity of our assumptions . Application : To figure out which cakes our customers liked most , we had a variety of cake flavors baked in small quantities , in different sizes and shapes . These were them displayed in different formats at several of our outlets in the town . To obtain data about the cakes from the customers , we observed and noted and inquired on what they purchased . These data allowed us iterate on the cake flavors made to best fit the customer needs . Reference : video 1 and 3 week 4 Insight : Initially , many of our customers were drawn mostly to five of the cake flavors , three of which we discovered from the customers had a one of our special flavors . The other two were flavored differently but we liked less than the other three . We iterated between the special flavor and the flavors in the other two and the results wowed us . The resultant cakes became the top picks for our customers . In the few weeks that followed , we observed an exponential increase in sales . By the third weeks , our sales were double those of the cakes we used to sale and they are still rising . Approach : For now , the learning launch is still the tool of choice as its outcomes are increasingly paying off . More to that , a lot has already been put in place in terms of expenses and therefore reusing the same tool will be less costly . Being design thinkers however requires flexibility when need be . If the accumulated data requires a different approach , we shall sure not miss out on the innovation opportunity .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge We run a cocktail business in a small town and sale cakes as accompaniment to the drinks . These cakes are however supplied to us by different providers . Compared to the cocktails , the sales resulting from the cakes were not that great . A question was posed on how best we could maximize cake sales and profitability . To figure out the answer to this question , we deployed design thinking . With the objective already in place , went through all the initial design thinking process steps to obtained the answers to what is and what if using several of the design tools . To decide on what works and what works , our tool of choice is as described below . Selection A learning launch was our tool of choice . It is a tool for figuring out not only how to generate great concepts , but also figure out which one ’s wow and work in the market place . The concept is a wow if it is profitable , doable and wanted by customers . This tool was picked due to its ability to reveal insights on the validity of our assumptions . Application : To figure out which cakes our customers liked most , we had a variety of cake flavors baked in small quantities , in different sizes and shapes . These were them displayed in different formats at several of our outlets in the town . To obtain data about the cakes from the customers , we observed and noted and inquired on what they purchased . These data allowed us iterate on the cake flavors made to best fit the customer needs . Reference : video 1 and 3 week 4 Insight : Initially , many of our customers were drawn mostly to five of the cake flavors , three of which we discovered from the customers had a one of our special flavors . The other two were flavored differently but we liked less than the other three . We iterated between the special flavor and the flavors in the other two and the results wowed us . The resultant cakes became the top picks for our customers . In the few weeks that followed , we observed an exponential increase in sales . By the third weeks , our sales were double those of the cakes we used to sale and they are still rising . Approach : For now , the learning launch is still the tool of choice as its outcomes are increasingly paying off . More to that , a lot has already been put in place in terms of expenses and therefore reusing the same tool will be less costly . Being design thinkers however requires flexibility when need be . If the accumulated data requires a different approach , we shall sure not miss out on the innovation opportunity . ### Output:

12389

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping – Analysis Challenge I will describe a situation of my current work in a big company . We have a process that consists in the tracking payment of different external training assets like seats in different courses , certification exams or licenses and involves the local Learning team , an operative team , the procurement team and the requestors ( our clients ) . It al starts with the clients , requesting a seat in a course , scheduling a certification exam or a license to our local Learning team . We analyze this request , see if no internal option is avaible , and then , we request the operational team to proceed . This team generates a request ticket number , ask for relevant Information to the clients and vendors and request the procurement team to make the payment . The main problem with all this is burocracy . It makes the process so slow that many times the courses start date passes and the payment wasn´t done . Same with certifications . Selection I decided to use Mind Mapping to figure out what we usually call “ pain points ” in the process . I wanted to to represent how each team is linked to the problem and how each one could improve its methods resulting in fastest results . I wanted to be able to visualize in a simple way were could be attack to improve . Application An emisary of each team was involved in creating this mind map , drawing the process from diferent perspectives . This showed all of us were we all though the problem was . Each team showed their finger to another one from the beggining . We started with a big blank sheet putting the name of each team in a timeline , and each emisary used post it notes to show where they saw this “ pain points ” . Doing that , we latter uses arrows to show of one problema lead the next , forming some kind of a problematic structure that maked itsef bigger and bigger . We saw that the first issues could be easily revolved , but if not , like it was currently happening , the problema only escalated . Insight Even if the grapich was simple , it really helped us to get information from each one involved , and when we got this paint points , we really focused in getting ideas on how to improve or solve it using the help on everyone involved . We got to work on the first issues , to avoid having that snow ball getting bigger . This design thinking process showed us that we were all trying to achieve the same , to satisfy our clients but that each one of uf were going into different directions . We were not playing in the same team . Approach I believe that with this first try of the Mind Mapping we all got some experience and what i would do different is that next try i would directly involve older clients in the process , to get their perspective and view of all the process .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping – Analysis Challenge I will describe a situation of my current work in a big company . We have a process that consists in the tracking payment of different external training assets like seats in different courses , certification exams or licenses and involves the local Learning team , an operative team , the procurement team and the requestors ( our clients ) . It al starts with the clients , requesting a seat in a course , scheduling a certification exam or a license to our local Learning team . We analyze this request , see if no internal option is avaible , and then , we request the operational team to proceed . This team generates a request ticket number , ask for relevant Information to the clients and vendors and request the procurement team to make the payment . The main problem with all this is burocracy . It makes the process so slow that many times the courses start date passes and the payment wasn´t done . Same with certifications . Selection I decided to use Mind Mapping to figure out what we usually call “ pain points ” in the process . I wanted to to represent how each team is linked to the problem and how each one could improve its methods resulting in fastest results . I wanted to be able to visualize in a simple way were could be attack to improve . Application An emisary of each team was involved in creating this mind map , drawing the process from diferent perspectives . This showed all of us were we all though the problem was . Each team showed their finger to another one from the beggining . We started with a big blank sheet putting the name of each team in a timeline , and each emisary used post it notes to show where they saw this “ pain points ” . Doing that , we latter uses arrows to show of one problema lead the next , forming some kind of a problematic structure that maked itsef bigger and bigger . We saw that the first issues could be easily revolved , but if not , like it was currently happening , the problema only escalated . Insight Even if the grapich was simple , it really helped us to get information from each one involved , and when we got this paint points , we really focused in getting ideas on how to improve or solve it using the help on everyone involved . We got to work on the first issues , to avoid having that snow ball getting bigger . This design thinking process showed us that we were all trying to achieve the same , to satisfy our clients but that each one of uf were going into different directions . We were not playing in the same team . Approach I believe that with this first try of the Mind Mapping we all got some experience and what i would do different is that next try i would directly involve older clients in the process , to get their perspective and view of all the process . ### Output:

17473

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Challenge & Selection I have used the Visualization tool many times and it has resulted effective . The first time I applied this tool was when I played tennis . Before a match , I closed my eyes and imagined myself playing . Then , I imagined myself running , hitting the ball , and winning . The tool was highly effective since I won ! The second time I used the Visualization tool was when I wanted to open an online shop , which I did . Visualization not only helps me achieve what I want by drawing a clear picture in my head , but also helps those around me to understand the message I want to communicate . Visualization is any technique for creating images , diagrams , or animations to communicate a message . It is an effective way to communicate both abstract and concrete ideas . When I first came up with the idea of opening my own shop , I used Visualization by imagining a positive outcome ; then , I used Visualization again to draw charts and diagrams for a better explanation of my idea . Application For personal and professional purposes , I used the tool of Visualization to open my own online shop . At the time , I had to find a way to convince my peers that this was a good idea . I needed the help of my parents to get started on what I wanted to achieve . I used to draw a picture in my head of the perfect shop and how I wanted to be . I wrote it down , I calculated costs and materials , and I made a chart of prices , costs , timing , etc . After I clearly visualized what I wanted , I communicated my message to my mom by first creating an image in her head and then showing her a diagram of how the shop would work , for a better comprehension of the idea . I start the process by creating an image in my head . The shop I opened using Visualization is about selling skin care products . I began imagining how nice it would be if people could find beauty products bought from all parts of the world in one single online store . After I pictured it in my head , I wrote it all on paper . I drew the logo , which products I wanted in the shop , etc . When I was done , I felt so excited about the idea that I searched for products and costs online . Then , I created goal pictures . I went to beauty stores and took pictures of many products and posted them asking reviews about those products . Each time I went to a skin care store , I imagined as if it was mine . After writing in paper what I wanted and how I would achieve that goal , I went to my mother and after analyzing all the drawings , charts , and tables I drew , she finally agreed with my idea and decided that she would help me out . While in the process , I was afraid of giving up . So , I came up with another Visualization technique . I would reappear repeatedly what my goal was . I used affirmations to support my visualization . I used to say : “ I am opening a beauty and skin care shop and it is going to be popular and recognized ” . This technique kept me focused on my goal . I was motivated every day to keep on working on what I wanted to achieve . The Visualization tool was very effective . First , I imagined what I wanted , then I wrote down my goals ; and finally , I used the power of visualization and repeated my daily affirmations . Insight and approach Visualization is a powerful tool . I did n’t know what I was doing when I wrote down what I wanted or when I drew charts and diagrams . Now I know I have applied Visualization in many occasions . Of course , sometimes the technique may not be effective since imagining is not the same as doing what we want to do . Visualization is like drawing a picture and believing what you see is true . One becomes so convinced and so attracted to the idea , that wants to keep on working to achieve it . Visualization made me thing about my challenge more broadly since it was like organizing my ideas to get where I wanted . Next time , I will use the visualization activity as a starting point for a series of design thinking . Visualization makes things happen since it introduces us to the context we are looking forward to be in .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Challenge & Selection I have used the Visualization tool many times and it has resulted effective . The first time I applied this tool was when I played tennis . Before a match , I closed my eyes and imagined myself playing . Then , I imagined myself running , hitting the ball , and winning . The tool was highly effective since I won ! The second time I used the Visualization tool was when I wanted to open an online shop , which I did . Visualization not only helps me achieve what I want by drawing a clear picture in my head , but also helps those around me to understand the message I want to communicate . Visualization is any technique for creating images , diagrams , or animations to communicate a message . It is an effective way to communicate both abstract and concrete ideas . When I first came up with the idea of opening my own shop , I used Visualization by imagining a positive outcome ; then , I used Visualization again to draw charts and diagrams for a better explanation of my idea . Application For personal and professional purposes , I used the tool of Visualization to open my own online shop . At the time , I had to find a way to convince my peers that this was a good idea . I needed the help of my parents to get started on what I wanted to achieve . I used to draw a picture in my head of the perfect shop and how I wanted to be . I wrote it down , I calculated costs and materials , and I made a chart of prices , costs , timing , etc . After I clearly visualized what I wanted , I communicated my message to my mom by first creating an image in her head and then showing her a diagram of how the shop would work , for a better comprehension of the idea . I start the process by creating an image in my head . The shop I opened using Visualization is about selling skin care products . I began imagining how nice it would be if people could find beauty products bought from all parts of the world in one single online store . After I pictured it in my head , I wrote it all on paper . I drew the logo , which products I wanted in the shop , etc . When I was done , I felt so excited about the idea that I searched for products and costs online . Then , I created goal pictures . I went to beauty stores and took pictures of many products and posted them asking reviews about those products . Each time I went to a skin care store , I imagined as if it was mine . After writing in paper what I wanted and how I would achieve that goal , I went to my mother and after analyzing all the drawings , charts , and tables I drew , she finally agreed with my idea and decided that she would help me out . While in the process , I was afraid of giving up . So , I came up with another Visualization technique . I would reappear repeatedly what my goal was . I used affirmations to support my visualization . I used to say : “ I am opening a beauty and skin care shop and it is going to be popular and recognized ” . This technique kept me focused on my goal . I was motivated every day to keep on working on what I wanted to achieve . The Visualization tool was very effective . First , I imagined what I wanted , then I wrote down my goals ; and finally , I used the power of visualization and repeated my daily affirmations . Insight and approach Visualization is a powerful tool . I did n’t know what I was doing when I wrote down what I wanted or when I drew charts and diagrams . Now I know I have applied Visualization in many occasions . Of course , sometimes the technique may not be effective since imagining is not the same as doing what we want to do . Visualization is like drawing a picture and believing what you see is true . One becomes so convinced and so attracted to the idea , that wants to keep on working to achieve it . Visualization made me thing about my challenge more broadly since it was like organizing my ideas to get where I wanted . Next time , I will use the visualization activity as a starting point for a series of design thinking . Visualization makes things happen since it introduces us to the context we are looking forward to be in . ### Output:

14176

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Visualization Challenge & Selection The tool I used is the tool of Visual Thinking , to achieve the visualization capability so that thinking process develops in a faster way and imagination power increases . Visualization helps us to understand the things easily in a better picturized way . Visualization can be in the form of pictures , graphs , diagrams , imagination , Illustration and so on . I used this approach to understand the future requirements based on current Covid-19 situation . So , I read a lot about Covid-19 , the challenges we have in India , especially in New Delhi related to shortage of beds . I read thru newspapers and various sites , I also did a course on Covid-19 from Coursera to understand more https://coursera.org/share/c353af95218bc2990ee616d6d583c91a and this helped me in doing better visualization of situation . So the challenge I took was shortage of hospital rooms , should we create more hospitals for pandemics which may hits us once in few decades or should we think something differently without investing in making dedicated hospitals . Application I started digging deep into this before doing more study . In that process I had faced lot of new challenges and difficulties which helped me to understand effectively what visualization exactly mean . So , I considered a lot of scenarios in understanding it . Visualization comes in every aspect in life but in different forms of thinking approach such as visualization in understanding things , visualizing something which does n’t exist , visualizing something which can be converted to hospital rooms when needed without disturbing any Hotels , Guest houses etc as its being currently done . Firstly I had taken an image or picture ( for example A hotel in the shape of hospital ) and I tried to analyze or visualize it , in that process I faced some difficulties such as where to find such space , who will invest , how will it make business sense etc etc , this put me in a dilemma that how will this happen . On the other hand , this also tells about our thinking process and our way of design thinking approach . So , this is the most tricky and important process most of them feel this as easy , but it is not . Design thinking means understanding the problem or situation from all perspective and come up with the most suitable or appropriate solution which is satisfying , and which makes business sense as well in terms in return on investment . Insight This had helped me in understanding the things in a quick effective manner . Visualization makes things easy to understand and grasp the challenges and solution and things becomes better in terms of practical solution . Visualization also helps us to think in a different perspective which comes through design thinking process . Visualization is an effective way to put your thought on paper in terms of presentation , nos etc and be able to communicate effectively . My visualization became so strong that I also created a dummy Facebook page , site and Instagram of my idea to see peoples interest and I also analyzed Facebook insight . Using this tool , I have gained the art of understanding things or visualizing things in different ways which is nothing but design thinking process . This tool in very important in both personal and professional life . Without visualization one can never succeed in a business . Approach I started thinking about how we can get more hospital rooms without building more hospitals during any pandemic situation that too without disturbing any private business hotels , guestrooms etc etc . I got to know about losses Delhi Transport Corporation is making and it gave me an idea . I did a complete survey and identified 6 prominent locations where they can build hotels , malls , food court , shopping area on first floor while entire ground floor can remain Bus Depot . The top floor can become a 100 % Solar covered area and can be utilized for car parking . Please visit my dummy Facebook page https://www.facebook.com/pamela23 to get more details and a better feel of my idea . These hotels will be owned by Government and can be budget hotels , on need basis in pandemics such as Covid-19 , they can be easily converted into Hospitals without many efforts and challenges .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: https://www.facebook.com/pamela23 USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Visualization Challenge & Selection The tool I used is the tool of Visual Thinking , to achieve the visualization capability so that thinking process develops in a faster way and imagination power increases . Visualization helps us to understand the things easily in a better picturized way . Visualization can be in the form of pictures , graphs , diagrams , imagination , Illustration and so on . I used this approach to understand the future requirements based on current Covid-19 situation . So , I read a lot about Covid-19 , the challenges we have in India , especially in New Delhi related to shortage of beds . I read thru newspapers and various sites , I also did a course on Covid-19 from Coursera to understand more https://coursera.org/share/c353af95218bc2990ee616d6d583c91a and this helped me in doing better visualization of situation . So the challenge I took was shortage of hospital rooms , should we create more hospitals for pandemics which may hits us once in few decades or should we think something differently without investing in making dedicated hospitals . Application I started digging deep into this before doing more study . In that process I had faced lot of new challenges and difficulties which helped me to understand effectively what visualization exactly mean . So , I considered a lot of scenarios in understanding it . Visualization comes in every aspect in life but in different forms of thinking approach such as visualization in understanding things , visualizing something which does n’t exist , visualizing something which can be converted to hospital rooms when needed without disturbing any Hotels , Guest houses etc as its being currently done . Firstly I had taken an image or picture ( for example A hotel in the shape of hospital ) and I tried to analyze or visualize it , in that process I faced some difficulties such as where to find such space , who will invest , how will it make business sense etc etc , this put me in a dilemma that how will this happen . On the other hand , this also tells about our thinking process and our way of design thinking approach . So , this is the most tricky and important process most of them feel this as easy , but it is not . Design thinking means understanding the problem or situation from all perspective and come up with the most suitable or appropriate solution which is satisfying , and which makes business sense as well in terms in return on investment . Insight This had helped me in understanding the things in a quick effective manner . Visualization makes things easy to understand and grasp the challenges and solution and things becomes better in terms of practical solution . Visualization also helps us to think in a different perspective which comes through design thinking process . Visualization is an effective way to put your thought on paper in terms of presentation , nos etc and be able to communicate effectively . My visualization became so strong that I also created a dummy Facebook page , site and Instagram of my idea to see peoples interest and I also analyzed Facebook insight . Using this tool , I have gained the art of understanding things or visualizing things in different ways which is nothing but design thinking process . This tool in very important in both personal and professional life . Without visualization one can never succeed in a business . Approach I started thinking about how we can get more hospital rooms without building more hospitals during any pandemic situation that too without disturbing any private business hotels , guestrooms etc etc . I got to know about losses Delhi Transport Corporation is making and it gave me an idea . I did a complete survey and identified 6 prominent locations where they can build hotels , malls , food court , shopping area on first floor while entire ground floor can remain Bus Depot . The top floor can become a 100 % Solar covered area and can be utilized for car parking . Please visit my dummy Facebook page https://www.facebook.com/pamela23 to get more details and a better feel of my idea . These hotels will be owned by Government and can be budget hotels , on need basis in pandemics such as Covid-19 , they can be easily converted into Hospitals without many efforts and challenges . ### Output:

11049

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Page | 1 Design Thinking PS-2017 Reflection – Visualization Challenge : Urbanization is becoming a major challenge ; the United Nations recently projected that 1.1 billion people will be added to cities between 2017 to 2030 . Cities in Asia , in particular , are experiencing enormous social , economic and environmental change ; forming the largest and fastest growing consumers of materials and energy , producers of waste and emitters of greenhouse gasses ( GHG ) . In 2007 , mega - cities were already experiencing a multitude of challenges including congestion , environmental destruction and a significant rise in emissions . The scale of future development required urgent prioritization of build programs that integrated efficiency goals . At the time , I was working with a large infrastructure planning consultancy based out of the United Kingdom and an opportunity was created to support emerging secondary cities in India on low - carbon development . We were tasked to conceptualize an alternative growth plan ; to develop a toolkit of solutions to aid urban local bodies in better planning their long - term future . Selection : Every locations challenge are unique and low - carbon design needs to be tailored to local requirements . During a brain storming exercise with stakeholders , we identified that one of the major barriers to future planning is that city departments worked in silos and followed independent objectives . We were keen to introduce the concept that city departments needed to be collaborative and integrative in meeting the long - term objectives of emission reduction . As a focus on better design , it was important to understand that city level choice made today on land planning , building and neighborhood design , waste management , water , and energy would have long term implications . Angel Sanders mentioned in her talk that the beauty of using a visualization tool is that we can tap into a single picture . The more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . Over half of GHG emission reduction can be achieved through better design in land - use planning , efficient buildings , transportation , and energy use . The cross - disciplinary nature of emissions reduction required active participation across the city - departments , and visualization was seen as a powerful tool to communicate this message . The chosen approach was to resurrect a shelved carbon master - planning tool ; conceptualized for use in the United Kingdom to map GHG emission in future development . The tool had two key capabilities : firstly the ability to create a 3D visualization of design models for a city , and secondly , it estimated the GHG emissions for each plan . The aim was to present three scenarios of urban masterplans to a diverse audience and to unlock a subsequent debate on delivering the best design : I. Base scenario : A masterplan of the existing city and estimated GHG emissions II . 2030 plan scenario : A future city masterplan with existing policy and regulations III . 2030 low - carbon plan scenario : A masterplan with revised low - carbon design , policy and regulations By presenting two future scenarios , the objective was to introduce the potential reduction in GHG emissions through better design through cross - cutting solutions ; such as the closer relationship between transportation , housing , and energy . Application : The city we were working with had a population of around 1million residents and was in the process of launching a new city master - plan to cater to rapid growth over the next 20 years . We began a dialogue with the City authorities as a two stage process :  Stage 1 : Involved a data gathering exercise in - order to adapt the master - planning tool to the needs of the city . The data was gathered through preliminary discussions with individual city stakeholders to customize the tool to the city . In line with Whatis stage of Design thinking  Stage 2 : Using the master - planning tool to develop 3D visualization models of the three scenarios and estimating the GHG emissions for each . In line Whatif stage of Design thinking At Stage 1 , there was a major challenge in collecting data for the tool as a large proportion of the information had never been monitored and measured before . We were forced to use assumptions that required creative estimation ; it echoed Roberto Fink “ Poppycock ” descriptor on the barriers of traditional Page | 2 Design Thinking PS-2017 thinking : Data from a known passed to apply into connecting an unknown future ( Ref : Week 4 : Learning launch tool ) . However , in this case , we were not preparing a business plan but using logical references to adapt the model to estimate GHG emissions in India . Fortunately , the focus was not on accuracy , but rather to communicate a realistic impact of what different design choices could have on emissions and present it in a relatable 3D visualization similar to google maps . Insight : City governance in India had typically had a hierarchical reporting structure with individual departments not - necessarily communicating with each other . Many department heads had never met or discussed joint opportunities . By applying the 3D models of the City as a visualization tool , the stakeholders were able to quickly grasp a common understanding of good - design and the potential impact on GHG emissions . Each city stakeholder was able to draw on the key link of where their department contributed to the overall city GHG emissions and opened the need to work collaboratively to find common solutions . The workshop was revolutionary to a traditionally hierarchical governance , as it brought a round - table participation where every stakeholder had a say . Stakeholders wanted to immediately apply their new- found understanding of low - carbon design on a live project and began exploring the challenges and barriers of delivering a model low - carbon neighborhood . Every member had a say as no longer was the design driven by the “ highest paid ” or senior member . As they strived to “ prototype ” the ideal neighborhood , many innovative solutions began to arise across departments . One such example was the operations team collaborating with road designers to refine plans to better capture ground water ; thereby hydrating green pathways through a cost - effective and energy efficient outcome . Although unconventional , this reflection was one of the best career examples in capturing some of the early capabilities of “ design thinking ” . Beyond just the visualization , the stakeholders consisted of a mix of engineers , planners , and administrators , which brought together a diverse perspective to low - carbon development . There was mutual learning as there was not a single solution applicable to all departments but iterative changes needed in each practice to ensure an overall improvement for the city . We all walked away learning something new , as consultants , we had a more realistic understanding of the challenges of delivering efficient design in India . Approach : Jeanne introduced early in the course that “ innovation often involved borrowing something from somewhere else . Another industry , your own past , or else recombining things that already exist ” . This reflection encompassed the repurposing of an existing visualization tool to break down creative barriers within an organization ( city government ) and unlock innovative low - carbon solutions . The Design thinking course has aligned a better understanding of the overall horizon of unpacking innovation . The complexity of cities and human - centric nature makes it the ideal for future design thinking . The Carbon master - planning tool was appropriate as a visualization but was ineffective in creating a final live solution for the City as it was “ static ” in nature and lacked feedback from consumers . In the future “ Smart City ” strategies are leading to a revolution in digital transformation ; to better understand the complex relationship between communities and their citizens ( and customers ) . For low - carbon and efficiency solutions this would lead to a faster approach to realizing the WhatWOW ’s ; through learning launches of efficiency solutions and high - quality feedback . Terms :  Greenhouse Gases : Greenhouse gasses are responsible for the greenhouse effect , which ultimately leads to global warming and climate change . Carbon dioxide forms almost 2/3rd ’s of the total global greenhouse gas emissions .  Low - carbon Development : Development focused on low carbon sources that minimize the output of greenhouse gas ( GHG ) emissions into the biosphere . The main sources of carbon emissions within cities are transportation , commercial / residential , industry and land - use change .  Master - plan / Master - Planning : A master plan is a blueprint for the future . It is a comprehensive document , long - range in its view , that is intended to guide development in the city / township for the next 10 to 20 years .  City - Administration / Urban - Governance / Departments / Stakeholders : A broad description of the administration and technical teams tasked with planning , development , and operations of a city .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Page | 1 Design Thinking PS-2017 Reflection – Visualization Challenge : Urbanization is becoming a major challenge ; the United Nations recently projected that 1.1 billion people will be added to cities between 2017 to 2030 . Cities in Asia , in particular , are experiencing enormous social , economic and environmental change ; forming the largest and fastest growing consumers of materials and energy , producers of waste and emitters of greenhouse gasses ( GHG ) . In 2007 , mega - cities were already experiencing a multitude of challenges including congestion , environmental destruction and a significant rise in emissions . The scale of future development required urgent prioritization of build programs that integrated efficiency goals . At the time , I was working with a large infrastructure planning consultancy based out of the United Kingdom and an opportunity was created to support emerging secondary cities in India on low - carbon development . We were tasked to conceptualize an alternative growth plan ; to develop a toolkit of solutions to aid urban local bodies in better planning their long - term future . Selection : Every locations challenge are unique and low - carbon design needs to be tailored to local requirements . During a brain storming exercise with stakeholders , we identified that one of the major barriers to future planning is that city departments worked in silos and followed independent objectives . We were keen to introduce the concept that city departments needed to be collaborative and integrative in meeting the long - term objectives of emission reduction . As a focus on better design , it was important to understand that city level choice made today on land planning , building and neighborhood design , waste management , water , and energy would have long term implications . Angel Sanders mentioned in her talk that the beauty of using a visualization tool is that we can tap into a single picture . The more likely you are to achieve a sense of agreement and consensus with people , the more you are likely to draw out conversation . Over half of GHG emission reduction can be achieved through better design in land - use planning , efficient buildings , transportation , and energy use . The cross - disciplinary nature of emissions reduction required active participation across the city - departments , and visualization was seen as a powerful tool to communicate this message . The chosen approach was to resurrect a shelved carbon master - planning tool ; conceptualized for use in the United Kingdom to map GHG emission in future development . The tool had two key capabilities : firstly the ability to create a 3D visualization of design models for a city , and secondly , it estimated the GHG emissions for each plan . The aim was to present three scenarios of urban masterplans to a diverse audience and to unlock a subsequent debate on delivering the best design : I. Base scenario : A masterplan of the existing city and estimated GHG emissions II . 2030 plan scenario : A future city masterplan with existing policy and regulations III . 2030 low - carbon plan scenario : A masterplan with revised low - carbon design , policy and regulations By presenting two future scenarios , the objective was to introduce the potential reduction in GHG emissions through better design through cross - cutting solutions ; such as the closer relationship between transportation , housing , and energy . Application : The city we were working with had a population of around 1million residents and was in the process of launching a new city master - plan to cater to rapid growth over the next 20 years . We began a dialogue with the City authorities as a two stage process :  Stage 1 : Involved a data gathering exercise in - order to adapt the master - planning tool to the needs of the city . The data was gathered through preliminary discussions with individual city stakeholders to customize the tool to the city . In line with Whatis stage of Design thinking  Stage 2 : Using the master - planning tool to develop 3D visualization models of the three scenarios and estimating the GHG emissions for each . In line Whatif stage of Design thinking At Stage 1 , there was a major challenge in collecting data for the tool as a large proportion of the information had never been monitored and measured before . We were forced to use assumptions that required creative estimation ; it echoed Roberto Fink “ Poppycock ” descriptor on the barriers of traditional Page | 2 Design Thinking PS-2017 thinking : Data from a known passed to apply into connecting an unknown future ( Ref : Week 4 : Learning launch tool ) . However , in this case , we were not preparing a business plan but using logical references to adapt the model to estimate GHG emissions in India . Fortunately , the focus was not on accuracy , but rather to communicate a realistic impact of what different design choices could have on emissions and present it in a relatable 3D visualization similar to google maps . Insight : City governance in India had typically had a hierarchical reporting structure with individual departments not - necessarily communicating with each other . Many department heads had never met or discussed joint opportunities . By applying the 3D models of the City as a visualization tool , the stakeholders were able to quickly grasp a common understanding of good - design and the potential impact on GHG emissions . Each city stakeholder was able to draw on the key link of where their department contributed to the overall city GHG emissions and opened the need to work collaboratively to find common solutions . The workshop was revolutionary to a traditionally hierarchical governance , as it brought a round - table participation where every stakeholder had a say . Stakeholders wanted to immediately apply their new- found understanding of low - carbon design on a live project and began exploring the challenges and barriers of delivering a model low - carbon neighborhood . Every member had a say as no longer was the design driven by the “ highest paid ” or senior member . As they strived to “ prototype ” the ideal neighborhood , many innovative solutions began to arise across departments . One such example was the operations team collaborating with road designers to refine plans to better capture ground water ; thereby hydrating green pathways through a cost - effective and energy efficient outcome . Although unconventional , this reflection was one of the best career examples in capturing some of the early capabilities of “ design thinking ” . Beyond just the visualization , the stakeholders consisted of a mix of engineers , planners , and administrators , which brought together a diverse perspective to low - carbon development . There was mutual learning as there was not a single solution applicable to all departments but iterative changes needed in each practice to ensure an overall improvement for the city . We all walked away learning something new , as consultants , we had a more realistic understanding of the challenges of delivering efficient design in India . Approach : Jeanne introduced early in the course that “ innovation often involved borrowing something from somewhere else . Another industry , your own past , or else recombining things that already exist ” . This reflection encompassed the repurposing of an existing visualization tool to break down creative barriers within an organization ( city government ) and unlock innovative low - carbon solutions . The Design thinking course has aligned a better understanding of the overall horizon of unpacking innovation . The complexity of cities and human - centric nature makes it the ideal for future design thinking . The Carbon master - planning tool was appropriate as a visualization but was ineffective in creating a final live solution for the City as it was “ static ” in nature and lacked feedback from consumers . In the future “ Smart City ” strategies are leading to a revolution in digital transformation ; to better understand the complex relationship between communities and their citizens ( and customers ) . For low - carbon and efficiency solutions this would lead to a faster approach to realizing the WhatWOW ’s ; through learning launches of efficiency solutions and high - quality feedback . Terms :  Greenhouse Gases : Greenhouse gasses are responsible for the greenhouse effect , which ultimately leads to global warming and climate change . Carbon dioxide forms almost 2/3rd ’s of the total global greenhouse gas emissions .  Low - carbon Development : Development focused on low carbon sources that minimize the output of greenhouse gas ( GHG ) emissions into the biosphere . The main sources of carbon emissions within cities are transportation , commercial / residential , industry and land - use change .  Master - plan / Master - Planning : A master plan is a blueprint for the future . It is a comprehensive document , long - range in its view , that is intended to guide development in the city / township for the next 10 to 20 years .  City - Administration / Urban - Governance / Departments / Stakeholders : A broad description of the administration and technical teams tasked with planning , development , and operations of a city . ### Output:

13227

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Mind Mapping Challange Mind mapping is a simple and efficient tool that proves to be very helpful throughout the design thinking process . I work in student clubs , wherein my peers and I organize activities and events for other students . We also promote our clubs and their products . Working in teams to come up with ideas and to make decisions can sometimes be stressful and confusing . The challenge here is to come up with the best solutions while allowing everyone to share their thoughts and views comfortably . Selection After trying various activities to organize everybody ’s views and thoughts , it seemed like the simple idea of mind mapping is the most coherent route to follow . Mind mapping is a technique that works well with teams and also makes complex concepts look simple and easy to understand . It is a perceptible way to combine our thoughts around one topic using words , colors , images , and numbers to highlight ideas and draw connections . Application The first way we use mind mapping is to come up with ideas . Mind maps are a framework to help you thoroughly think through designs and show how topics and ideas are connected and allowing more flexibility than an outline or list provides . First , we start with a central idea and then create branches containing its sub - topics . It helps everyone in the team understand the ideas quickly . Additionally , laying out the concept in an uncomplicated way like this subjects us to think of better ideas . A mind map is an easy way to brainstorm thoughts organically without worrying about order and structure . Next , we use mind mapping when it comes to making decisions too . Since everyone has different opinions , it is sometimes hard to agree on a single decision . Using mind maps , we can lay out the ideas so everyone can see and understand the pros and cons of every decision . It allows us to structure our ideas to help with analysis and recall visually . It even helps us discover new relationships among seemingly unrelated ideas and information . Insight Using mind maps has taught me a lot of things . It makes working in teams so much easier . When using mind maps , it is almost like the entire team functions as one brain . During college fests , there is a lot of pressure on us to develop ideas and manage all the tasks . During such times , mind maps can easily simplify the entire process . Also , I believe that mind maps enhance our creative thinking and enable us to become more productive and efficient . Approach As we continue to use mind maps , I think we can start using any mind mapping software to make it easier for us to communicate even when the entire team is not together . Other than that , next time , we could be more efficient with how we put out our ideas on the board ; brevity and functionality being two critical things to keep in mind .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Mind Mapping Challange Mind mapping is a simple and efficient tool that proves to be very helpful throughout the design thinking process . I work in student clubs , wherein my peers and I organize activities and events for other students . We also promote our clubs and their products . Working in teams to come up with ideas and to make decisions can sometimes be stressful and confusing . The challenge here is to come up with the best solutions while allowing everyone to share their thoughts and views comfortably . Selection After trying various activities to organize everybody ’s views and thoughts , it seemed like the simple idea of mind mapping is the most coherent route to follow . Mind mapping is a technique that works well with teams and also makes complex concepts look simple and easy to understand . It is a perceptible way to combine our thoughts around one topic using words , colors , images , and numbers to highlight ideas and draw connections . Application The first way we use mind mapping is to come up with ideas . Mind maps are a framework to help you thoroughly think through designs and show how topics and ideas are connected and allowing more flexibility than an outline or list provides . First , we start with a central idea and then create branches containing its sub - topics . It helps everyone in the team understand the ideas quickly . Additionally , laying out the concept in an uncomplicated way like this subjects us to think of better ideas . A mind map is an easy way to brainstorm thoughts organically without worrying about order and structure . Next , we use mind mapping when it comes to making decisions too . Since everyone has different opinions , it is sometimes hard to agree on a single decision . Using mind maps , we can lay out the ideas so everyone can see and understand the pros and cons of every decision . It allows us to structure our ideas to help with analysis and recall visually . It even helps us discover new relationships among seemingly unrelated ideas and information . Insight Using mind maps has taught me a lot of things . It makes working in teams so much easier . When using mind maps , it is almost like the entire team functions as one brain . During college fests , there is a lot of pressure on us to develop ideas and manage all the tasks . During such times , mind maps can easily simplify the entire process . Also , I believe that mind maps enhance our creative thinking and enable us to become more productive and efficient . Approach As we continue to use mind maps , I think we can start using any mind mapping software to make it easier for us to communicate even when the entire team is not together . Other than that , next time , we could be more efficient with how we put out our ideas on the board ; brevity and functionality being two critical things to keep in mind . ### Output:

10902

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenge : I was working for a PR Consultancy whose client was one of the top philanthropic organizations in India that reaches millions of people in India . They ’re known for grassroots- level interventions that strengthen communities and bring about tangible outcomes . The media has always shown interest in the initiatives that they anchor because they are so result - oriented and impact - focused . Their initiatives encompass a wide range of portfolios such as healthcare , urbanisation , nutrition , art and conservation , livelihood , water and sanitation , education , social innovation , and sports . However , it was one of those unusual times where they were unable to gain media traction on one of the first - ever human interest story they were doing . The keyword was ‘ story ’ . It was about a para - swimmer who had conquered insurmountable odds to achieve significant milestones and accolades with the support of this organisation . Usually , PR agencies are equipped with the skill to be able to highlight initiatives of organisations to the media and enter a quote from a beneficiary or spokesperson . The challenge here was to weave in the narrative of the successful para - swimmer and how the organization gave him a platform to capitalise on his talents and achieve great things . After I was tasked with the responsibility to pitch for this story , I had shared the pitch prepared by the team member working on it earlier with the sports media . I received the same cold response . Intrigued by this , I decided to revisit the pitch note and realized what may have gone wrong . It was about an incredible para - athlete , his story . But the pitch note was largely centred around his achievements and a factual summary of his journey . Selection : The first step was evaluating all the information we had in place and a thorough scan of the media and their approach to such stories . I liaised with the team and the client and explained to them that we may have to connect with the journalists on a human level . And that was possible through an inspiring story . One that accounted for the failures and the successes , and most importantly , the mindset . We strived to bring out the human connection and highlight the thought process that got him his achievements rather than relying on his achievements . Application : Bring out the human was my goal . I knew we had to detach the person from his achievements . I decided to listen to past interactions and understand him as a person . I even scheduled an interview with him to understand him and his story better . Keeping in mind that our audience – the journalists and readers of the publications in mind I had to sketch out his story in his own words , highlighting his moments of triumph and failure . It had to seem like it was n’t a brand talking , but the para - swimmer . I rewrote the entire pitch highlighting the mindset of his limitations being his strength . And that mindset was what led him to the success he went on to achieve . I had to speak to journalists in a tone that felt like I was sharing something unique and inspiring with them . About this individual who overcame hurdles biologically , socially , mentally , from the system , financially , but still managed to cross the Catalina and English Channel in record time . Insight and Approach : Before I knew it , the media was hooked . While I was tasked with merely attracting one opportunity for this story , I managed to rope in four different publications . Four interviews by simply telling a story than describing an initiative . Storytelling worked wonders for this challenge . The journalists attuned their questions to understand the person and his mindset and going deeper than his achievements . The eventual stories were exclusive large- format stories that the para - swimmer and the client organisation alike were thrilled to see . This resulted in a more revised understanding across the PR agency about more unconventional , but potentially effective way of pitching stories that are not profit - driven . Stories that need to simply be told to inspire . The agency began taking an approach of speaking to spokespeople more often , to understand their mindset and perspectives and try to incorporate those flavours in the stories they churn out for their clients . This course made me understand that while storytelling may be considered as a very fluid term used only for things that may be less serious , it is highly effective in an industry that thrives on stories . How ironic is it when agencies speak to clients about stories but use infographics , charts , facts , and numbers to communicate ? Storytelling is an asset that I am sure to deploy at whatever juncture I possibly can professionally .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenge : I was working for a PR Consultancy whose client was one of the top philanthropic organizations in India that reaches millions of people in India . They ’re known for grassroots- level interventions that strengthen communities and bring about tangible outcomes . The media has always shown interest in the initiatives that they anchor because they are so result - oriented and impact - focused . Their initiatives encompass a wide range of portfolios such as healthcare , urbanisation , nutrition , art and conservation , livelihood , water and sanitation , education , social innovation , and sports . However , it was one of those unusual times where they were unable to gain media traction on one of the first - ever human interest story they were doing . The keyword was ‘ story ’ . It was about a para - swimmer who had conquered insurmountable odds to achieve significant milestones and accolades with the support of this organisation . Usually , PR agencies are equipped with the skill to be able to highlight initiatives of organisations to the media and enter a quote from a beneficiary or spokesperson . The challenge here was to weave in the narrative of the successful para - swimmer and how the organization gave him a platform to capitalise on his talents and achieve great things . After I was tasked with the responsibility to pitch for this story , I had shared the pitch prepared by the team member working on it earlier with the sports media . I received the same cold response . Intrigued by this , I decided to revisit the pitch note and realized what may have gone wrong . It was about an incredible para - athlete , his story . But the pitch note was largely centred around his achievements and a factual summary of his journey . Selection : The first step was evaluating all the information we had in place and a thorough scan of the media and their approach to such stories . I liaised with the team and the client and explained to them that we may have to connect with the journalists on a human level . And that was possible through an inspiring story . One that accounted for the failures and the successes , and most importantly , the mindset . We strived to bring out the human connection and highlight the thought process that got him his achievements rather than relying on his achievements . Application : Bring out the human was my goal . I knew we had to detach the person from his achievements . I decided to listen to past interactions and understand him as a person . I even scheduled an interview with him to understand him and his story better . Keeping in mind that our audience – the journalists and readers of the publications in mind I had to sketch out his story in his own words , highlighting his moments of triumph and failure . It had to seem like it was n’t a brand talking , but the para - swimmer . I rewrote the entire pitch highlighting the mindset of his limitations being his strength . And that mindset was what led him to the success he went on to achieve . I had to speak to journalists in a tone that felt like I was sharing something unique and inspiring with them . About this individual who overcame hurdles biologically , socially , mentally , from the system , financially , but still managed to cross the Catalina and English Channel in record time . Insight and Approach : Before I knew it , the media was hooked . While I was tasked with merely attracting one opportunity for this story , I managed to rope in four different publications . Four interviews by simply telling a story than describing an initiative . Storytelling worked wonders for this challenge . The journalists attuned their questions to understand the person and his mindset and going deeper than his achievements . The eventual stories were exclusive large- format stories that the para - swimmer and the client organisation alike were thrilled to see . This resulted in a more revised understanding across the PR agency about more unconventional , but potentially effective way of pitching stories that are not profit - driven . Stories that need to simply be told to inspire . The agency began taking an approach of speaking to spokespeople more often , to understand their mindset and perspectives and try to incorporate those flavours in the stories they churn out for their clients . This course made me understand that while storytelling may be considered as a very fluid term used only for things that may be less serious , it is highly effective in an industry that thrives on stories . How ironic is it when agencies speak to clients about stories but use infographics , charts , facts , and numbers to communicate ? Storytelling is an asset that I am sure to deploy at whatever juncture I possibly can professionally . ### Output:

20978

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

How Storytelling Saved Me Challenge I have always doubt about myself as someone who could speak well on public , but some months ago I had to face a challenge that was presenting in a startup competition in front of important international businesspeople . The competition consisted in building a startup from scratch in groups of 6 people , and as soon as we started , we had a coach that helped us through all the process of building the startup . We decided to create a task management app called Uber that uses AI to predict user´s behavior and provide them accurate suggestions to manage their time in a better way . Selection When we gathered as a group , we needed to decide the two people that were about to present the project in the competition , and that is when I took courage and accept the challenge to be one of the presenters . I knew that speaking wasn´t my strongest point , but I knew it was a one life chance and that I needed to engage the jury . That is when the advisor that helped us during the project told us about storytelling , a powerful and innovative tool to engage the audience and I knew , that this was the tool I was about to use to get the jury on my pocket . Application Now , as I already knew that this was the ace up my sleeve , I ask our coach to help us find talks of people that are good in storytelling , and that is when we met a man from Barry Katz Ltd. a company specialized in communication and influencing people . This man gave us some keys of how to make a great story while presenting in an innovative way and I took them . Some hours later of this talk I started to diagram my story that consisted of a really bad day I had because of procrastinating tasks to be done later . The day of the presentation arrived ; I told the story with this incredible tool to engage the judges . Insights The results ? I was amazed … I never felt more confident of myself and as good communicating as that way when I innovated using storytelling on the pitch deck I prepared . When I finished presenting with my partner the jury gave us their thoughts on our presentation and our product , their response left me freezed … One of the most important businessmen of Argentina told me that he was touched by my story as that always happened to him . What I learn by using this innovative tool , is that by using it I gets to people´s emotions and engage them in the best way possible as I could empathize with them . Approach Throughout all the process and thanks to the incredible coach we have before the competition , my team and I were able to use this powerful design - thinking tool that made us highlight in the competition . We were not the winners , but we amazed lot of people that were doubting of us , including my parents that were really emotional when I finished the presentation and went to see them . Something that we could maybe improve is to also use another design - thinking tool on our visual presentation , as I think we lacked of images to let the judges understand on a better way our thinking of our innovative idea with this task management app . But overall , I am very happy I could present and got to know this powerful tool and know that I had made this course I have my mind open to even more powerful tools that maybe in the future will make me be more and more engaging and innovative in the way I speak and present my innovative game - changer ideas .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: How Storytelling Saved Me Challenge I have always doubt about myself as someone who could speak well on public , but some months ago I had to face a challenge that was presenting in a startup competition in front of important international businesspeople . The competition consisted in building a startup from scratch in groups of 6 people , and as soon as we started , we had a coach that helped us through all the process of building the startup . We decided to create a task management app called Uber that uses AI to predict user´s behavior and provide them accurate suggestions to manage their time in a better way . Selection When we gathered as a group , we needed to decide the two people that were about to present the project in the competition , and that is when I took courage and accept the challenge to be one of the presenters . I knew that speaking wasn´t my strongest point , but I knew it was a one life chance and that I needed to engage the jury . That is when the advisor that helped us during the project told us about storytelling , a powerful and innovative tool to engage the audience and I knew , that this was the tool I was about to use to get the jury on my pocket . Application Now , as I already knew that this was the ace up my sleeve , I ask our coach to help us find talks of people that are good in storytelling , and that is when we met a man from Barry Katz Ltd. a company specialized in communication and influencing people . This man gave us some keys of how to make a great story while presenting in an innovative way and I took them . Some hours later of this talk I started to diagram my story that consisted of a really bad day I had because of procrastinating tasks to be done later . The day of the presentation arrived ; I told the story with this incredible tool to engage the judges . Insights The results ? I was amazed … I never felt more confident of myself and as good communicating as that way when I innovated using storytelling on the pitch deck I prepared . When I finished presenting with my partner the jury gave us their thoughts on our presentation and our product , their response left me freezed … One of the most important businessmen of Argentina told me that he was touched by my story as that always happened to him . What I learn by using this innovative tool , is that by using it I gets to people´s emotions and engage them in the best way possible as I could empathize with them . Approach Throughout all the process and thanks to the incredible coach we have before the competition , my team and I were able to use this powerful design - thinking tool that made us highlight in the competition . We were not the winners , but we amazed lot of people that were doubting of us , including my parents that were really emotional when I finished the presentation and went to see them . Something that we could maybe improve is to also use another design - thinking tool on our visual presentation , as I think we lacked of images to let the judges understand on a better way our thinking of our innovative idea with this task management app . But overall , I am very happy I could present and got to know this powerful tool and know that I had made this course I have my mind open to even more powerful tools that maybe in the future will make me be more and more engaging and innovative in the way I speak and present my innovative game - changer ideas . ### Output:

16154

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design thinking is a process for creative problem solving . Design thinking has a human - centered core . It encourages organizations to focus on the people they 're creating for , which leads to better products , services , and internal processes . When you sit down to create a solution for a business need , the first question should always be what 's the human need behind it ? In employing design thinking , you ’re pulling together what ’s desirable from a human point of view with what is technologically feasible and economically viable . It also allows those who are n't trained as designers to use creative tools to address a vast range of challenges . The process starts with taking action and understanding the right questions . It ’s about embracing simple mindset shifts and tackling problems from a new direction . Design thinking can help your team or organization : • Better understand the unmet needs of the people you ’re creating for ( customers , clients , students , users , etc ... ) . • Reduce the risk associated with launching new ideas , products , and services . • Generate solutions that are revolutionary , not just incremental . • Learn and iterate faster . Design Thinking Applications : Design thinking is applicable no matter your role or industry . Whether you work in business , government , education , or nonprofit , design thinking can help you develop innovative solutions based on the needs of your customers . See case studies showcasing the impact of design thinking across a variety of industries and practices . Phases of Design Thinking We teach the phases of design thinking as linear steps , but in practice the process is not always linear . Some of these steps may happen several times , and you may even jump back and forth between them . Moving through the phases of design thinking can take you from a blank slate to a new , innovative solution . • Frame a Question — Identify a driving question that inspires others to search for creative solutions . • Gather Inspiration — Inspire new thinking by discovering what people really need . • Generate Ideas — Push past obvious solutions to get to breakthrough ideas . • Make Ideas Tangible — Build rough prototypes to learn how to make ideas better . • Test to Learn — Refine ideas by gathering feedback and experimenting forward . • Share the Story — Craft a human story to inspire others toward action . When done right , design thinking will help you understand the mindsets and needs of the people you 're creating for , surface opportunities based on these needs , and lead you to innovative new solutions starting with quick , low - fidelity experiments that provide learning and gradually increase in fidelity .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design thinking is a process for creative problem solving . Design thinking has a human - centered core . It encourages organizations to focus on the people they 're creating for , which leads to better products , services , and internal processes . When you sit down to create a solution for a business need , the first question should always be what 's the human need behind it ? In employing design thinking , you ’re pulling together what ’s desirable from a human point of view with what is technologically feasible and economically viable . It also allows those who are n't trained as designers to use creative tools to address a vast range of challenges . The process starts with taking action and understanding the right questions . It ’s about embracing simple mindset shifts and tackling problems from a new direction . Design thinking can help your team or organization : • Better understand the unmet needs of the people you ’re creating for ( customers , clients , students , users , etc ... ) . • Reduce the risk associated with launching new ideas , products , and services . • Generate solutions that are revolutionary , not just incremental . • Learn and iterate faster . Design Thinking Applications : Design thinking is applicable no matter your role or industry . Whether you work in business , government , education , or nonprofit , design thinking can help you develop innovative solutions based on the needs of your customers . See case studies showcasing the impact of design thinking across a variety of industries and practices . Phases of Design Thinking We teach the phases of design thinking as linear steps , but in practice the process is not always linear . Some of these steps may happen several times , and you may even jump back and forth between them . Moving through the phases of design thinking can take you from a blank slate to a new , innovative solution . • Frame a Question — Identify a driving question that inspires others to search for creative solutions . • Gather Inspiration — Inspire new thinking by discovering what people really need . • Generate Ideas — Push past obvious solutions to get to breakthrough ideas . • Make Ideas Tangible — Build rough prototypes to learn how to make ideas better . • Test to Learn — Refine ideas by gathering feedback and experimenting forward . • Share the Story — Craft a human story to inspire others toward action . When done right , design thinking will help you understand the mindsets and needs of the people you 're creating for , surface opportunities based on these needs , and lead you to innovative new solutions starting with quick , low - fidelity experiments that provide learning and gradually increase in fidelity . ### Output:

21576

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge I work with a team that delivers Resilience training to groups in order to build personal and organizational leadership . Our challenge is to further understand how to engage people to do something about building resilience – how to encourage action taking once the training is completed . The project is to be completed within a 20 business day time frame and will be used to refine training materials as well as to develop more targeted material business development as well as follow up training support . Selection The mind mapping tool was selected to assist in the transition between What Is to What If . It was chosen in order to assist the team in looking for patterns , themes and insights which could be used to establish criteria for the What If idea generation stage . The key difference between a traditional mind map which summarises and individuals view or thoughts and the design thinking mind map , is in design thinking it offers an opportunity to capture the minds of the customers , and to ultimately support the development of design criteria to solve the challenge . Application As part of the initial stages of the project , ethnographic data was collected via journey mapping and wellbeing log tools . These were used to get greater understanding of the lives , problems and unarticulated needs of stakeholders which included course participants , organizational leaders as well s the families of participants to understand their role in supporting the resilience building of participants . The data collected through the ethnographic research was then used to create a gallery walk for stakeholders . This included recording observations and data on post it notes as well as user stories and summaries of experiences which were placed around a room . Other data included previous results of resilience changes for former participants before and after training programs . Once the gallery was assembled , 20 stakeholders completed a gallery walk and were reminded of the design challenge – which was to encourage long term behavioural change post training in resilience . By stakeholders first reviewing the material on their own and then working in smaller teams of 5 to group observations into clusters the quality of the conversation and insight helped the team to move to the developing insight statements and ultimately design criteria . The design criteria being the conditions the desired solution must satisfy in order to solve the customer problem . Insight By using the mind mapping tool , we were able to understand much more clearly the role of key stakeholders in the process of building individual and organizational resilience . The use of the tool provided invaluable insight by bringing together key stakeholders and sharing perspectives on why training is effective and how it could be better supported over time to produce more effective individual and organizational change . The quality of the design criteria developed set the team up to be able to complete a highly effective What If stage of the design thinking process as it helped clarify the role of the key stakeholders and the inter relationships that needed to be considered in the solution development . One of the key insights gained from the process was the importance of peer and family support in building and maintaining resilience which was not something we were anticipating . Moving forward this will be a key stakeholder group we will engage with to develop the best possible solution . Approach Given that the team is new to design thinking activities and tools the mind mapping process was a hugely effective activity in order to really understand the perspectives of a range of stakeholders and to assist with cocreation of the design criteria . One of the insights from using the mind mapping tool with a large group of stakeholders was an appreciation of the value of stakeholder input and particularly customer engagement through all stages of the design thinking process . The next step for the team is to run a brainstorming session to focus the idea generation .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge I work with a team that delivers Resilience training to groups in order to build personal and organizational leadership . Our challenge is to further understand how to engage people to do something about building resilience – how to encourage action taking once the training is completed . The project is to be completed within a 20 business day time frame and will be used to refine training materials as well as to develop more targeted material business development as well as follow up training support . Selection The mind mapping tool was selected to assist in the transition between What Is to What If . It was chosen in order to assist the team in looking for patterns , themes and insights which could be used to establish criteria for the What If idea generation stage . The key difference between a traditional mind map which summarises and individuals view or thoughts and the design thinking mind map , is in design thinking it offers an opportunity to capture the minds of the customers , and to ultimately support the development of design criteria to solve the challenge . Application As part of the initial stages of the project , ethnographic data was collected via journey mapping and wellbeing log tools . These were used to get greater understanding of the lives , problems and unarticulated needs of stakeholders which included course participants , organizational leaders as well s the families of participants to understand their role in supporting the resilience building of participants . The data collected through the ethnographic research was then used to create a gallery walk for stakeholders . This included recording observations and data on post it notes as well as user stories and summaries of experiences which were placed around a room . Other data included previous results of resilience changes for former participants before and after training programs . Once the gallery was assembled , 20 stakeholders completed a gallery walk and were reminded of the design challenge – which was to encourage long term behavioural change post training in resilience . By stakeholders first reviewing the material on their own and then working in smaller teams of 5 to group observations into clusters the quality of the conversation and insight helped the team to move to the developing insight statements and ultimately design criteria . The design criteria being the conditions the desired solution must satisfy in order to solve the customer problem . Insight By using the mind mapping tool , we were able to understand much more clearly the role of key stakeholders in the process of building individual and organizational resilience . The use of the tool provided invaluable insight by bringing together key stakeholders and sharing perspectives on why training is effective and how it could be better supported over time to produce more effective individual and organizational change . The quality of the design criteria developed set the team up to be able to complete a highly effective What If stage of the design thinking process as it helped clarify the role of the key stakeholders and the inter relationships that needed to be considered in the solution development . One of the key insights gained from the process was the importance of peer and family support in building and maintaining resilience which was not something we were anticipating . Moving forward this will be a key stakeholder group we will engage with to develop the best possible solution . Approach Given that the team is new to design thinking activities and tools the mind mapping process was a hugely effective activity in order to really understand the perspectives of a range of stakeholders and to assist with cocreation of the design criteria . One of the insights from using the mind mapping tool with a large group of stakeholders was an appreciation of the value of stakeholder input and particularly customer engagement through all stages of the design thinking process . The next step for the team is to run a brainstorming session to focus the idea generation . ### Output:

14491

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example reflection : Visualization Challenge & Selection : creating a application for a restaurant . The tool I used is visualization , I used this tool to create website for the college project so basically this idea came when the area where my college was located there were no good restaurants and mostly none of them were digitally active . The challenge here was to convince the restaurant ’s owner , so we created some graphs and floe charts to explain him the idea in detail , we selected this restaurant because of it ’s popularity . Application : I started the work by observing the restaurant ’s progress and what dishes and everything was most popular I collected this data and I created flowcharts and graphs according to the dishes popularity . I then divided the work between 2 of my college mates and we made different observations and we used the existing data about the restaurant . After the visualization we tried to see different opinions that all 3 of us had and I created a design in such a way that all 3 of us were convinced with it . And then we created a website and sent the link to 50 students to see their reactions and most of them liked the website . Insight and Approach : After all this I realized the fact that designing something and different people observing different things and combing them to create something could get liked by so many people and the idea that was on our mind was nicely portrayed to every student . So next time I will try to add more people in the visualization process so that every body has something to give and we can create a way better website next time .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example reflection : Visualization Challenge & Selection : creating a application for a restaurant . The tool I used is visualization , I used this tool to create website for the college project so basically this idea came when the area where my college was located there were no good restaurants and mostly none of them were digitally active . The challenge here was to convince the restaurant ’s owner , so we created some graphs and floe charts to explain him the idea in detail , we selected this restaurant because of it ’s popularity . Application : I started the work by observing the restaurant ’s progress and what dishes and everything was most popular I collected this data and I created flowcharts and graphs according to the dishes popularity . I then divided the work between 2 of my college mates and we made different observations and we used the existing data about the restaurant . After the visualization we tried to see different opinions that all 3 of us had and I created a design in such a way that all 3 of us were convinced with it . And then we created a website and sent the link to 50 students to see their reactions and most of them liked the website . Insight and Approach : After all this I realized the fact that designing something and different people observing different things and combing them to create something could get liked by so many people and the idea that was on our mind was nicely portrayed to every student . So next time I will try to add more people in the visualization process so that every body has something to give and we can create a way better website next time . ### Output:

17777

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Student : Maria Amin Coursera : Design Thinking for Innovation , Maria Amin , UVA Challenge : The design thinking tool I chose from the Design Thinking course was storytelling . This is a skill I have wanted to improve as some of the most successful consultants I work with are great storytellers . Traditionally , the way we sell consulting within our service line is to identify the client 's current issues and demonstrate our group ’s capabilities to address them . We needed to change the way we told our group 's consulting story . A story that moves from a capabilities to character - driven approach that all team members could tell and customers wanted to hear . Selection : Our consulting sales practice is based on developing relationships based on high value and trust . As a result , I chose storytelling as a tool to build on connecting with clients in the way Design Thinking week 2 lecture described it “ as a way to make a strategy relate - able , to give it color , life , through character and plot . " The lecture finally gave me a framework to build a story , develop suspense , and create a seemingly simple answer . I believe this simplicity is a key to building trust and developing relationships with clients . Application : I began with white - boarding the steps of storytelling with a colleague in a two - hour design thinking session . We sectioned off parts of the walls with the 5 areas : main character , sell the challenge , fellowship , tensions , and a path to move forward . From a host of different characters , we started with our main character as Valerie , a high level executive and a potential customer , tasked by her CEO with a new annual goal to create a digital strategy to increase revenue for her business unit . We brainstormed all the different ways Valerie could try to achieve this goal utilizing different colored sticky notes . We used the petal visualization tool as described in the week 3 : Meandyouhealth story part 1 to map out the fellowship step to fully understand the people associated with Valerie . This visually connected the tensions that each relationship created , their needs , and how we could overcome them through our story . We put an action item in our " parking lot " to mind map these relationships further to create new solutions and offerings for these customers and channels . We also planned to evaluate each relationship as one that might need its own story crafted . The path to move step was perhaps the easiest as we aligned outcomes , activities , and outputs with Valerie 's needs . The alignment was essential to create a simple solution and key to our story 's purpose of building trust and rapport . Insight : Our efficient minds hoped that this one session would create a story that would resonate , however , we had to redo the white - boarding exercise again as we found we had an additional audience : our consulting colleagues and leadership . We had to add a layer to the story to engage our service line leaders and to promote our new story internally . After iterating on our final storyline , we tested with select members of our audience through intentional practice sessions and in actual sales situations . Feedback from these sessions was extremely beneficial and requires us to continue to iterate and adapt the story . Approach : Our story , as technology consultants , needs to change as technology and our client 's needs change . As a result , we will need to iterate our story continuously . I will keep the framework of storytelling as a tool to use again . One of my challenges will be to create a few different characters and plots for the different personas we work with and sell to . As mentioned before , as a team we need to revisit and build out the value and tensions for each of our fellowship members so we can create stories that resonate with our different customers , internal and external . In general , I was very pleased with the process and results of our first story and I am looking forward to furthering my storytelling skills .

EMAIL: ID_NUM: NAME_STUDENT: Maria Amin PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Student : Maria Amin Coursera : Design Thinking for Innovation , Maria Amin , UVA Challenge : The design thinking tool I chose from the Design Thinking course was storytelling . This is a skill I have wanted to improve as some of the most successful consultants I work with are great storytellers . Traditionally , the way we sell consulting within our service line is to identify the client 's current issues and demonstrate our group ’s capabilities to address them . We needed to change the way we told our group 's consulting story . A story that moves from a capabilities to character - driven approach that all team members could tell and customers wanted to hear . Selection : Our consulting sales practice is based on developing relationships based on high value and trust . As a result , I chose storytelling as a tool to build on connecting with clients in the way Design Thinking week 2 lecture described it “ as a way to make a strategy relate - able , to give it color , life , through character and plot . " The lecture finally gave me a framework to build a story , develop suspense , and create a seemingly simple answer . I believe this simplicity is a key to building trust and developing relationships with clients . Application : I began with white - boarding the steps of storytelling with a colleague in a two - hour design thinking session . We sectioned off parts of the walls with the 5 areas : main character , sell the challenge , fellowship , tensions , and a path to move forward . From a host of different characters , we started with our main character as Valerie , a high level executive and a potential customer , tasked by her CEO with a new annual goal to create a digital strategy to increase revenue for her business unit . We brainstormed all the different ways Valerie could try to achieve this goal utilizing different colored sticky notes . We used the petal visualization tool as described in the week 3 : Meandyouhealth story part 1 to map out the fellowship step to fully understand the people associated with Valerie . This visually connected the tensions that each relationship created , their needs , and how we could overcome them through our story . We put an action item in our " parking lot " to mind map these relationships further to create new solutions and offerings for these customers and channels . We also planned to evaluate each relationship as one that might need its own story crafted . The path to move step was perhaps the easiest as we aligned outcomes , activities , and outputs with Valerie 's needs . The alignment was essential to create a simple solution and key to our story 's purpose of building trust and rapport . Insight : Our efficient minds hoped that this one session would create a story that would resonate , however , we had to redo the white - boarding exercise again as we found we had an additional audience : our consulting colleagues and leadership . We had to add a layer to the story to engage our service line leaders and to promote our new story internally . After iterating on our final storyline , we tested with select members of our audience through intentional practice sessions and in actual sales situations . Feedback from these sessions was extremely beneficial and requires us to continue to iterate and adapt the story . Approach : Our story , as technology consultants , needs to change as technology and our client 's needs change . As a result , we will need to iterate our story continuously . I will keep the framework of storytelling as a tool to use again . One of my challenges will be to create a few different characters and plots for the different personas we work with and sell to . As mentioned before , as a team we need to revisit and build out the value and tensions for each of our fellowship members so we can create stories that resonate with our different customers , internal and external . In general , I was very pleased with the process and results of our first story and I am looking forward to furthering my storytelling skills . ### Output:

9629

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge & Selection Storytelling is a great tool that I use all the time . I work with Oil and Gas industry clients who ’s prime agenda is to improve their business efficiency and profits . Many of these client folks are not tech savy and hence often have their reservation on any new technical design I propose to achieve efficiency or refine the process . Hence , I spend a lot of time in convincing them or giving them knowledge transfers to get them on the same team before changing any business process . With my tech experience , I often share stories of my other clients to help them visualize the proposed transformation and its impact . Also , after building a prototype , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to make more user - friendly design in the areas required . Application I have a story about using storytelling . In discussing design changes with a particular O&G client , I was trying to explain to them the benefits of taking a more user focused approach , among other things , and in particular , of recognizing each process team as a unique being , and addressing their individual needs first and foremost . For their warehouse inventory , there was a requirement to create a solution which can scan the bar code on the different items which will be later used for assessment and maintenance . Insight & Approach Personally , I saw this as an opportunity where I could reinvent the whole manual work and help the client improve process efficiency using predictive analytics . Before meeting the client leadership , I requested for a consolidated sheet of all the losses occurred at rigs / plants / transport schedulers in the last five years due to malfunctioning . With the same data , I prepared a timeline story which helped the client understand not only the money lost but also the time taken to fix / replace the malfunctioned product . The client which was initially reluctant for new technologies was now able to understand the need of digital transformation in their business after our discussion . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my technical ideas and best illuminate them . I have a technical background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge & Selection Storytelling is a great tool that I use all the time . I work with Oil and Gas industry clients who ’s prime agenda is to improve their business efficiency and profits . Many of these client folks are not tech savy and hence often have their reservation on any new technical design I propose to achieve efficiency or refine the process . Hence , I spend a lot of time in convincing them or giving them knowledge transfers to get them on the same team before changing any business process . With my tech experience , I often share stories of my other clients to help them visualize the proposed transformation and its impact . Also , after building a prototype , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to make more user - friendly design in the areas required . Application I have a story about using storytelling . In discussing design changes with a particular O&G client , I was trying to explain to them the benefits of taking a more user focused approach , among other things , and in particular , of recognizing each process team as a unique being , and addressing their individual needs first and foremost . For their warehouse inventory , there was a requirement to create a solution which can scan the bar code on the different items which will be later used for assessment and maintenance . Insight & Approach Personally , I saw this as an opportunity where I could reinvent the whole manual work and help the client improve process efficiency using predictive analytics . Before meeting the client leadership , I requested for a consolidated sheet of all the losses occurred at rigs / plants / transport schedulers in the last five years due to malfunctioning . With the same data , I prepared a timeline story which helped the client understand not only the money lost but also the time taken to fix / replace the malfunctioned product . The client which was initially reluctant for new technologies was now able to understand the need of digital transformation in their business after our discussion . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " but now I can prepare ahead and think of stories that will assist me in presenting my technical ideas and best illuminate them . I have a technical background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is ! ### Output:

10396

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation – Final Assignment Antonio Juarez Challenge : I work for a large consulting firm in the IT services space . Specifically , I advise large corporations ( primarily marketing departments ) how to better engage customers and prospects to realize more value from these relationships . Recently , a global auto rental company with whom our firm has a deep relationship posed the question to me and my team of how to increase adoption of the firm ’s new mobile application . They had spent a bunch of money building and launching a new mobile application and were far behind in meeting the Key Performance Indicators ( KPIs ) with which they had justified the original investment . Senior management was unhappy . To start , my team and I took initial issue with the premise of the initial ask and coordinated a workshop to reframe the question . Rather than solving the “ increase adoption of the mobile app ” question , we drilled to the root issue or key business problem being “ how do we leverage the mobile channel to better engage with our renters . ” This was an important step in framing the challenge – it removed a specific solutioning bias pertaining to application adoption as well as limited the scope of our inquiry to renters versus prospects . Once we aligned on a business problem , we completed a research phase that included analytical data from the current app , segment & behavioral data from the relevant renter segment , constructed journey maps to show the current state , did competitive research , etc . Additionally , we interviewed 20 users of the app , several customer service reps , etc . We presented these “ as - is ” findings back to the business and scheduled a workshop as our next step with a focus being on engaging cross domain stakeholders ( business , IT , marketing , product ) to collaborate on creating prioritized design guidelines as a framework for our innovation process . Selection : We selected mindmapping as the key facilitation construct for the next step in our process and followed a process similar to the yardsale example in the week 3 video . As a firm , our end state is typically a technical engineering assignment of some sort that usually involves data , large corporate IT systems , marketing operations , application development and support , etc . To solve this type of challenge effectively , we felt it essential to engage stakeholders from across the enterprise ( business , product , customer svc , marketing , data , etc . ) in order to both build consensus on a shared path forward as well as have all relevant perspectives considered . I felt the mindmapping process would enable us to capture inputs from multiple perspectives , accommodate both analytical , anecdotal , opinions , wishes , etc.in a more open and fluid manner . Also , by producing a significant number of specific findings , wishes , and other criteria from multiple sources and points of view , the mindmapping process would be helpful for grouping and creating relationships and ultimately enabling our group to digest to a set of aligned principles we could use to guide the subsequent ideation process . Application : Following the presentation of our internal and external research processes ( mentioned in # 1 , above ) , we posted the findings ( large posters on the walls ) and engaged the group to walk around and identify ( via Sticky notes ) the most relevant take - aways that each participant was drawn to . As we reassembled and presented each individual ’s top 3 , we then worked to cull out the duplicates and group these into logical groupings . Having the stickies all posted on a whiteboard made it easy to move around into groups – we Design Thinking for Innovation – Final Assignment Antonio Juarez also found the process very collaborative as participants explained their choices . From our group of 12 participants , we collected nearly 100 insights . The culling , grouping and de - duping exercise narrowed the field down to about 30 insights that ranged from key usage metrics ( e.g. last action on an ap before leaving ) to favorite features from unassociated mobile experiences ( e.g. augmented reality feature on a ski area ap ) . We had each participant then use small green and red stickers ( 3 of each color per participant ) to vote among the final 30 for the insights that resonated the most or were most relevant . The output of this workshop was very successful in defining the design principles or guidelines we would use for the next step in the process . Our groupings emerged about key customer attributes , touchpoints in the customer journey best suited for mobile , and differentiating capabilities important to include . Each grouping had 4 - 6 specifics mapped . We also started the process of connecting attributes between groupings . It was a very well received session with a great result . Application : The original problem the customer came with ( how to improve adoption of a new ap ) that was reframed into a business outcome - focused need ( how to leverage mobile to improve the on - rental experience ) was a constant and collaborative discussion though the early stages of the engagement . Interestingly , even during the mindmapping exercise , ahead of any solution ideation , etc , it became progressively clear that while the new app was a nice application with some innovative capbilities , it really did n’t meet the need of the users that it was intended to serve . As the group identified relevant touchpoints where a mobile experience should be most effectively leveraged , the current app did n’t really address these . Additionally , the behavioral attributes of the target segmnets and usage data did n’t align with the app characteristics and the current users . As we finished the mindmapping process , the participants were already clear that the problem was not an adoption issue , it was a problem of having an app that was relevant to the customer . Approach : For where we were in the process mentioned above , mindmapping was a great tool and allowed a very democratized way of gathering input from a diverse group of stakeholders . The group struggled a bit to not jump to a solutioning mindset ( or discounting some of the shared scenarios based on prior bias ) , but in the end , it was successful . Moving forward , I would continue to leverage a similar process , but might introduce the concept a bit more abstractly to begin . I was thinking through the course of this assignment that doing a sample , shorter mindmapping exercise on a hypothetical topic outside of the immediate business context as a primer would get the group more prepared for the ‘ main event . ’ By using a sample exercise , we could protect the continuity of the core exercise buy getting questions asked , direction given and establish a comfort level with the process .

EMAIL: ID_NUM: NAME_STUDENT: Antonio Juarez, Antonio Juarez PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation – Final Assignment Antonio Juarez Challenge : I work for a large consulting firm in the IT services space . Specifically , I advise large corporations ( primarily marketing departments ) how to better engage customers and prospects to realize more value from these relationships . Recently , a global auto rental company with whom our firm has a deep relationship posed the question to me and my team of how to increase adoption of the firm ’s new mobile application . They had spent a bunch of money building and launching a new mobile application and were far behind in meeting the Key Performance Indicators ( KPIs ) with which they had justified the original investment . Senior management was unhappy . To start , my team and I took initial issue with the premise of the initial ask and coordinated a workshop to reframe the question . Rather than solving the “ increase adoption of the mobile app ” question , we drilled to the root issue or key business problem being “ how do we leverage the mobile channel to better engage with our renters . ” This was an important step in framing the challenge – it removed a specific solutioning bias pertaining to application adoption as well as limited the scope of our inquiry to renters versus prospects . Once we aligned on a business problem , we completed a research phase that included analytical data from the current app , segment & behavioral data from the relevant renter segment , constructed journey maps to show the current state , did competitive research , etc . Additionally , we interviewed 20 users of the app , several customer service reps , etc . We presented these “ as - is ” findings back to the business and scheduled a workshop as our next step with a focus being on engaging cross domain stakeholders ( business , IT , marketing , product ) to collaborate on creating prioritized design guidelines as a framework for our innovation process . Selection : We selected mindmapping as the key facilitation construct for the next step in our process and followed a process similar to the yardsale example in the week 3 video . As a firm , our end state is typically a technical engineering assignment of some sort that usually involves data , large corporate IT systems , marketing operations , application development and support , etc . To solve this type of challenge effectively , we felt it essential to engage stakeholders from across the enterprise ( business , product , customer svc , marketing , data , etc . ) in order to both build consensus on a shared path forward as well as have all relevant perspectives considered . I felt the mindmapping process would enable us to capture inputs from multiple perspectives , accommodate both analytical , anecdotal , opinions , wishes , etc.in a more open and fluid manner . Also , by producing a significant number of specific findings , wishes , and other criteria from multiple sources and points of view , the mindmapping process would be helpful for grouping and creating relationships and ultimately enabling our group to digest to a set of aligned principles we could use to guide the subsequent ideation process . Application : Following the presentation of our internal and external research processes ( mentioned in # 1 , above ) , we posted the findings ( large posters on the walls ) and engaged the group to walk around and identify ( via Sticky notes ) the most relevant take - aways that each participant was drawn to . As we reassembled and presented each individual ’s top 3 , we then worked to cull out the duplicates and group these into logical groupings . Having the stickies all posted on a whiteboard made it easy to move around into groups – we Design Thinking for Innovation – Final Assignment Antonio Juarez also found the process very collaborative as participants explained their choices . From our group of 12 participants , we collected nearly 100 insights . The culling , grouping and de - duping exercise narrowed the field down to about 30 insights that ranged from key usage metrics ( e.g. last action on an ap before leaving ) to favorite features from unassociated mobile experiences ( e.g. augmented reality feature on a ski area ap ) . We had each participant then use small green and red stickers ( 3 of each color per participant ) to vote among the final 30 for the insights that resonated the most or were most relevant . The output of this workshop was very successful in defining the design principles or guidelines we would use for the next step in the process . Our groupings emerged about key customer attributes , touchpoints in the customer journey best suited for mobile , and differentiating capabilities important to include . Each grouping had 4 - 6 specifics mapped . We also started the process of connecting attributes between groupings . It was a very well received session with a great result . Application : The original problem the customer came with ( how to improve adoption of a new ap ) that was reframed into a business outcome - focused need ( how to leverage mobile to improve the on - rental experience ) was a constant and collaborative discussion though the early stages of the engagement . Interestingly , even during the mindmapping exercise , ahead of any solution ideation , etc , it became progressively clear that while the new app was a nice application with some innovative capbilities , it really did n’t meet the need of the users that it was intended to serve . As the group identified relevant touchpoints where a mobile experience should be most effectively leveraged , the current app did n’t really address these . Additionally , the behavioral attributes of the target segmnets and usage data did n’t align with the app characteristics and the current users . As we finished the mindmapping process , the participants were already clear that the problem was not an adoption issue , it was a problem of having an app that was relevant to the customer . Approach : For where we were in the process mentioned above , mindmapping was a great tool and allowed a very democratized way of gathering input from a diverse group of stakeholders . The group struggled a bit to not jump to a solutioning mindset ( or discounting some of the shared scenarios based on prior bias ) , but in the end , it was successful . Moving forward , I would continue to leverage a similar process , but might introduce the concept a bit more abstractly to begin . I was thinking through the course of this assignment that doing a sample , shorter mindmapping exercise on a hypothetical topic outside of the immediate business context as a primer would get the group more prepared for the ‘ main event . ’ By using a sample exercise , we could protect the continuity of the core exercise buy getting questions asked , direction given and establish a comfort level with the process . ### Output:

9856

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge Our project team had some difficulties communicating a very technical project solution between the business and IT team members . The business seemed lost in the depth of written detail needed to describe the process improvement being considered and the IT development team spoke an entirely different language , one versed in codes void of the business concept . Since this was going to be a complex project involving interaction between different stakeholder roles in the organization we needed to develop a strategy that would communicate quickly and to both the business and IT teams to reduce the time being wasted going back and forth . What we were trying to accomplish had not been done before in our organization and we did n’t want to invest too much time describing the opportunity and missing our chance to be first to market . Tool Selection Storytelling and mind mapping ended up being great solutions to collaborate on the project . The use of mind maps helped the IT Team understand the main processes and how the stakeholders would interact with each process as work moved back and forth between the various stakeholders . The storytelling of the current state “ what is ” for each role brought many new insights as to where the biggest opportunity for improvements might be felt and helped to set our benchmark for measuring future success for our learning launch . The current process involved stakeholders having to sign onto multiple systems , read various e - mails and get processing instructions from other sources . This was a timely process , which did not provide much job satisfaction and the turnover rate among those involved was high . The idea , “ What if ” , would need to focus on a way to reduce the current pain being experienced by the stakeholders and improve the time it took to process the work . Tool Application The storytelling helped IT to focus on the “ pain ” point of each stakeholder role , which enabled them to keep focused on where the biggest gains in the current inefficient process might be realized . Using the mind map , we were able to figure out the best sequence of the processes in the workflow to make it more efficient . Insight Since the workflow was repeatable , with few exceptions , the IT department identified that a human to human BPM would be a perfect solution to systematically orchestrate the workflow . Using the concept of a work order , an instruction sheet that indicated what needed to be done by each role and attaching the related correspondence via links contained in the work order . If the particular stakeholder had a question related to the instructions , the e - mails were attached via links to get the specific details and all roles had access to the same e - mails . Once the business and IT agreed the process workflow through the pictures and sequence the events , the BA created a document that outlined the business rules around each workflow process , which included the business terminology and the associated codes as a quick reference document closing the communication gap . The documentation provided by the BA ( business term / code ) helped IT realize that the use of business rules software would externalize most of the process edits . Externalizing the edits would result in a more efficient development process and a more rapid deployment of changes for future system changes and lessons learned from the learning launch . Approach Since our organization already had BPM tools in house and experience with this tool , they were able to implement this process fairly quickly . The business rules concept would be new to our organization and we did n’t want to invest a lot of money into new tools until we were able to prove the benefits . Our team chose to use free software as a starting point . The BPM tools generated maps of the process flow , which helped us to grasp quickly that the process was configured correctly and tweak those processes that might need to be modified for a particular role based on the stakeholder input . The implementation of the free ware for business rules , gave us new insights into how we might build repeatable test cases so we could quickly test changes to the processes and the business rules . The test case scenario was not initially part of the project considerations but it did prove to expedite the testing so we improved the deployment time , which was an additional benefit . Learning Launch The learning launch was designed to target a few areas in the country . Although there was a learning curve for staff participating in the learning launch , the improved process was still quicker than the process it replaced . The organization of the instruction sheet , matched the process flow and all the related documentation was available . We did learn that we needed a way to document the questions that went back and forth between the various roles because this slowed down the workflow and performance efficiencies needed to be considered for process improvements and staffing models . Those lessons were learned and the changes implemented prior to doing a full role out . Our organization realized such a gain from implementing the free business rules software that a much more robust business rules software product was purchased . The project continues to be enhanced and has survived several years , even though an acquisition . I share this because , to me , software solutions that support the business for years and survive an acquisition are a success story .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge Our project team had some difficulties communicating a very technical project solution between the business and IT team members . The business seemed lost in the depth of written detail needed to describe the process improvement being considered and the IT development team spoke an entirely different language , one versed in codes void of the business concept . Since this was going to be a complex project involving interaction between different stakeholder roles in the organization we needed to develop a strategy that would communicate quickly and to both the business and IT teams to reduce the time being wasted going back and forth . What we were trying to accomplish had not been done before in our organization and we did n’t want to invest too much time describing the opportunity and missing our chance to be first to market . Tool Selection Storytelling and mind mapping ended up being great solutions to collaborate on the project . The use of mind maps helped the IT Team understand the main processes and how the stakeholders would interact with each process as work moved back and forth between the various stakeholders . The storytelling of the current state “ what is ” for each role brought many new insights as to where the biggest opportunity for improvements might be felt and helped to set our benchmark for measuring future success for our learning launch . The current process involved stakeholders having to sign onto multiple systems , read various e - mails and get processing instructions from other sources . This was a timely process , which did not provide much job satisfaction and the turnover rate among those involved was high . The idea , “ What if ” , would need to focus on a way to reduce the current pain being experienced by the stakeholders and improve the time it took to process the work . Tool Application The storytelling helped IT to focus on the “ pain ” point of each stakeholder role , which enabled them to keep focused on where the biggest gains in the current inefficient process might be realized . Using the mind map , we were able to figure out the best sequence of the processes in the workflow to make it more efficient . Insight Since the workflow was repeatable , with few exceptions , the IT department identified that a human to human BPM would be a perfect solution to systematically orchestrate the workflow . Using the concept of a work order , an instruction sheet that indicated what needed to be done by each role and attaching the related correspondence via links contained in the work order . If the particular stakeholder had a question related to the instructions , the e - mails were attached via links to get the specific details and all roles had access to the same e - mails . Once the business and IT agreed the process workflow through the pictures and sequence the events , the BA created a document that outlined the business rules around each workflow process , which included the business terminology and the associated codes as a quick reference document closing the communication gap . The documentation provided by the BA ( business term / code ) helped IT realize that the use of business rules software would externalize most of the process edits . Externalizing the edits would result in a more efficient development process and a more rapid deployment of changes for future system changes and lessons learned from the learning launch . Approach Since our organization already had BPM tools in house and experience with this tool , they were able to implement this process fairly quickly . The business rules concept would be new to our organization and we did n’t want to invest a lot of money into new tools until we were able to prove the benefits . Our team chose to use free software as a starting point . The BPM tools generated maps of the process flow , which helped us to grasp quickly that the process was configured correctly and tweak those processes that might need to be modified for a particular role based on the stakeholder input . The implementation of the free ware for business rules , gave us new insights into how we might build repeatable test cases so we could quickly test changes to the processes and the business rules . The test case scenario was not initially part of the project considerations but it did prove to expedite the testing so we improved the deployment time , which was an additional benefit . Learning Launch The learning launch was designed to target a few areas in the country . Although there was a learning curve for staff participating in the learning launch , the improved process was still quicker than the process it replaced . The organization of the instruction sheet , matched the process flow and all the related documentation was available . We did learn that we needed a way to document the questions that went back and forth between the various roles because this slowed down the workflow and performance efficiencies needed to be considered for process improvements and staffing models . Those lessons were learned and the changes implemented prior to doing a full role out . Our organization realized such a gain from implementing the free business rules software that a much more robust business rules software product was purchased . The project continues to be enhanced and has survived several years , even though an acquisition . I share this because , to me , software solutions that support the business for years and survive an acquisition are a success story . ### Output:

11905

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Learning Launch Challenge As part of the organization ’s digital strategy the senior management was looking at identifying processes that are manual and repeatable in nature and that can be progressively semi - automated or fully automated depending on the complexity of the process there by deriving operational efficiency . This added constraint being , this would have to be done without any additional budget and by showing an improvement to the bottom - line , with an overall reduction in cost on a year on year basis Selection As part of the technology function , there was an increasing focus on going digital . There was focus on time to market for the new ideas and incrementally adding value so that more and more users can be engaged with the tool which becomes part of the learning , feedback and improvement process . To accomplish this , we decided to adopt Agile practices to achieve this objective of adding incremental value with short cycles of development Application Out organization had historically followed a waterfall - based development , testing and release approach . The idea of setting up Agile was fraught with many challenges . To help achieve this objective we decided to do a learning launch with a sub - department within technology that had all its users within technology . The team was reorganized and was assigned an Agile coach for a period of 8 - 12 weeks . The team was requested to go through the entire pilot with an open mind and emphasis was laid on the learning and adapting to a new practice . As part of the transformation , all the team members within the team were certified on Agile best practices . The team went through the agile transformation journey in 12 weeks followed by team adopting to the new approach for a period of 12 weeks . Insights User centric approach was one of the key outcomes from this transformation . Many members of the team had never interacted with the end user and as a result were not aware of the true issues . In previous case features were being developed and the user only see it at the end of the development cycle . With this new approach , it was easier for the user to provide quick feedback as they are part of the entire development process . Although it resulted initially in more time spent with users , once the team went through a few iterations and users were part of the entire process it resulted in more tangible benefits down the line . The focus was always on providing the best value to the user . Here the users were collaborating with the technical team in achieving a common objective . As a result , both the users and the technical team demonstrated empathy , team spirit and understanding of each other ’s strengths and weaknesses . This allowed for the tool and the process to be reshaped in a way that would gain the most acceptance from the end users . The other main take away in applying the learning launch on the technology function was primarily driven by the fact that , if digital transformation within technology can show savings and improvements then it could easily gain acceptance across the organization where technology supports . The potential for saving and realizing other untapped objectives could be manifolds .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Learning Launch Challenge As part of the organization ’s digital strategy the senior management was looking at identifying processes that are manual and repeatable in nature and that can be progressively semi - automated or fully automated depending on the complexity of the process there by deriving operational efficiency . This added constraint being , this would have to be done without any additional budget and by showing an improvement to the bottom - line , with an overall reduction in cost on a year on year basis Selection As part of the technology function , there was an increasing focus on going digital . There was focus on time to market for the new ideas and incrementally adding value so that more and more users can be engaged with the tool which becomes part of the learning , feedback and improvement process . To accomplish this , we decided to adopt Agile practices to achieve this objective of adding incremental value with short cycles of development Application Out organization had historically followed a waterfall - based development , testing and release approach . The idea of setting up Agile was fraught with many challenges . To help achieve this objective we decided to do a learning launch with a sub - department within technology that had all its users within technology . The team was reorganized and was assigned an Agile coach for a period of 8 - 12 weeks . The team was requested to go through the entire pilot with an open mind and emphasis was laid on the learning and adapting to a new practice . As part of the transformation , all the team members within the team were certified on Agile best practices . The team went through the agile transformation journey in 12 weeks followed by team adopting to the new approach for a period of 12 weeks . Insights User centric approach was one of the key outcomes from this transformation . Many members of the team had never interacted with the end user and as a result were not aware of the true issues . In previous case features were being developed and the user only see it at the end of the development cycle . With this new approach , it was easier for the user to provide quick feedback as they are part of the entire development process . Although it resulted initially in more time spent with users , once the team went through a few iterations and users were part of the entire process it resulted in more tangible benefits down the line . The focus was always on providing the best value to the user . Here the users were collaborating with the technical team in achieving a common objective . As a result , both the users and the technical team demonstrated empathy , team spirit and understanding of each other ’s strengths and weaknesses . This allowed for the tool and the process to be reshaped in a way that would gain the most acceptance from the end users . The other main take away in applying the learning launch on the technology function was primarily driven by the fact that , if digital transformation within technology can show savings and improvements then it could easily gain acceptance across the organization where technology supports . The potential for saving and realizing other untapped objectives could be manifolds . ### Output:

10046

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection- mind mapping Challenge Mind mapping is a great design tool that I use many times . I worked in a club and therefore , I had to work with different types of people who are with different mind sets . Since it is a club , it is the normal practice to work together and share ideas between ourselves before beginning any work of the club . To share ideas of each person which work within their brains , mind mapping design technique was very helpful for our society . Our club decided to held a fund raising programme for a charity work and therefore , we had to collect ideas from club members , to carry out this fund raising event in a well - organized manner . Only via talking with each other , it is very difficult to get the exact idea behind some one ’s thoughts . Therefore , it was a problem in improper communication between ourselves . Selection So , as a proper technique , for idea generation for the fund raising programme , I suggested to use mind mapping technique to find a better solution for our fund raising programme of our club . Mind mapping is a very important tool for visual representation of minds . Mind mapping technique captures the ideas within our brain in an efficient way . Therefore , we chose to use the mind mapping technique and it was very easier than before , to gather and share everyone ’s ideas in a better manner . Among the leaders of the club and other members , the mind mapping session was held as the beginning . Application As the application of mind mapping , we chose an empty class room with sufficient space within it and then all the collected data regarding previous fund raising programmes ( methodologies involved in , targeted people of the fund raising programme , found revenues , ways to improve the quality of the fund raising programme , ways to convey the relevant message to other people etc . ) were displayed in an attractive manner with the aid of several visualization techniques such as posters , etc . Then , all the members of the club were invited to visit this room and an opportunity was provided to clearly read and get ideas about those collected data while providing them the sufficient freedom to think about those fund raising programmes that we displayed . Then they were asked to see all the ideas . Then , in order to pick out good stuff from them , all the attendees were asked to browse those data individually and to note down any new learnings about fund raising programmes to inform as a new idea . After that , attendees were asked to share their new learnings between each other and to cluster those founded ideas about fund raising programmes . Next step was to properly identify insights related to each cluster and find out interconnections between those clusters . Translating insights in to a design criteria was a critical task as well . After all , we selected to held a small exhibition together with a small fair as our fund raising programme . Insight Therefore , this mind mapping tool was very helpful to choose the best ideas to carry out our fund raising programme in a successive manner , for further usage of earned profits for charity work . During the mind mapping session , some of our members have expressed their ideas about the ways to attract people to the place that our fund raising programme going to be held . Some of other members of the club have expressed their ideas about earning a good profit via conducting the fund raising programme with new ideas . Not only that , but also , mind mapping was helpful to identify the better way to commence our fund raising programme . It was helpful to hold our fund raising in a well - organized manner . As a result of using the mind mapping technique as a more practicable design thinking tool , we were able to successfully finish our fund raising programme after earning a profit , more than we expected . So , the mind mapping was a very helpful technique to convey the exact idea among members and to finally end up with better solutions . Therefore , via applying this mind mapping technique , it was very easy to reach to our target of fund raising . Then we involved with our charity work spending our earned profits . Approach In future projects and in several problematic situations , I will use this design thinking techniques such as mind mapping , visualization etc . for the success of my all work , since these design techniques shows us a clear way of solving problems and to handle those problems . If we think of a single project , we can apply this design techniques in several phases of that project .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection- mind mapping Challenge Mind mapping is a great design tool that I use many times . I worked in a club and therefore , I had to work with different types of people who are with different mind sets . Since it is a club , it is the normal practice to work together and share ideas between ourselves before beginning any work of the club . To share ideas of each person which work within their brains , mind mapping design technique was very helpful for our society . Our club decided to held a fund raising programme for a charity work and therefore , we had to collect ideas from club members , to carry out this fund raising event in a well - organized manner . Only via talking with each other , it is very difficult to get the exact idea behind some one ’s thoughts . Therefore , it was a problem in improper communication between ourselves . Selection So , as a proper technique , for idea generation for the fund raising programme , I suggested to use mind mapping technique to find a better solution for our fund raising programme of our club . Mind mapping is a very important tool for visual representation of minds . Mind mapping technique captures the ideas within our brain in an efficient way . Therefore , we chose to use the mind mapping technique and it was very easier than before , to gather and share everyone ’s ideas in a better manner . Among the leaders of the club and other members , the mind mapping session was held as the beginning . Application As the application of mind mapping , we chose an empty class room with sufficient space within it and then all the collected data regarding previous fund raising programmes ( methodologies involved in , targeted people of the fund raising programme , found revenues , ways to improve the quality of the fund raising programme , ways to convey the relevant message to other people etc . ) were displayed in an attractive manner with the aid of several visualization techniques such as posters , etc . Then , all the members of the club were invited to visit this room and an opportunity was provided to clearly read and get ideas about those collected data while providing them the sufficient freedom to think about those fund raising programmes that we displayed . Then they were asked to see all the ideas . Then , in order to pick out good stuff from them , all the attendees were asked to browse those data individually and to note down any new learnings about fund raising programmes to inform as a new idea . After that , attendees were asked to share their new learnings between each other and to cluster those founded ideas about fund raising programmes . Next step was to properly identify insights related to each cluster and find out interconnections between those clusters . Translating insights in to a design criteria was a critical task as well . After all , we selected to held a small exhibition together with a small fair as our fund raising programme . Insight Therefore , this mind mapping tool was very helpful to choose the best ideas to carry out our fund raising programme in a successive manner , for further usage of earned profits for charity work . During the mind mapping session , some of our members have expressed their ideas about the ways to attract people to the place that our fund raising programme going to be held . Some of other members of the club have expressed their ideas about earning a good profit via conducting the fund raising programme with new ideas . Not only that , but also , mind mapping was helpful to identify the better way to commence our fund raising programme . It was helpful to hold our fund raising in a well - organized manner . As a result of using the mind mapping technique as a more practicable design thinking tool , we were able to successfully finish our fund raising programme after earning a profit , more than we expected . So , the mind mapping was a very helpful technique to convey the exact idea among members and to finally end up with better solutions . Therefore , via applying this mind mapping technique , it was very easy to reach to our target of fund raising . Then we involved with our charity work spending our earned profits . Approach In future projects and in several problematic situations , I will use this design thinking techniques such as mind mapping , visualization etc . for the success of my all work , since these design techniques shows us a clear way of solving problems and to handle those problems . If we think of a single project , we can apply this design techniques in several phases of that project . ### Output:

17296

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenge : I work in an NGO in Bangladesh that works for the homeless and impoverished people of the country . In the wake of the recent events , the Rohingya refugee crisis in Bangladesh , our organisation was tasked by the UNHCR with making the refugees acquainted and comfortable with the rehabilitation process so that the can return as soon as the violence settles down in Myanmar and it becomes safe for the to return . Most of the refugees were pretty reluctant to move back to their country in fear of persecution . It was our job to overcome this challenge . Selection : Empathy between client and service provider is one of the fundamental qualities of design thinking . In conditions as delicate as this empathy is a must for building connection with the client . Storytelling is a great tool that lets the service provider and clients connect emotionally as it puts the human beings and the stories front and centre thus taking the listener along the journey . Most of our clients were refugees whose lives were scarred by the inhuman persecution of the Burmese army . To help them open up and share concerns I chose storytelling tool as it seemed the only tool capable of overcoming the challenge . Application : When I started working with the refugees I really wanted to connect with them . I wanted to put myself in their shoes so that I could asses their emotional state effectively . Nothing brings people together more than stories . It gives people a sense of purpose . For them to open up I shared a story of my grandparents with them . During the Liberation war of Bangladesh my grandparents along with my father fled to India to seek refugee and save themselves from the persecution of Pakistani army . While staying in the refugee camp they realized that they can not stay in the camps for long . Though how hard it may be they must return to their country or else they will never have a land to call their own , they will never have the basic human rights , their children will never receive proper education ultimately they will fall behind in the race of life . So when the war ended they returned to Bangladesh and started the work of rebuilding a war torn nation . Hearing my story they finally began to open up and tell us the stories of thei lives and the horrors that they have faced . They started to voice their concerns and conditions of their rehabilitation . Which made it easy for the diplomats to carry out the discussions of the rehabilitation policy with the foreign officials of Myanmar . I could sense that they were slowly warming upto the idea of returning to Myanmar . Insight & Approach : When I finished telling my story they began to understand how much they and their children are missing out in life by being stuck in a refugee camp . They realized that for the sake of their future generations they must return to their lands and start rebuilding it . Though it was a lengthy process I could finally see some changes of mind among the refugee which many deemed impossible . Thus storytelling accomplished a task which many conventional methods failed to do . I used storytelling without even knowing anything about this tool . After this course I think I 'll be able to use this tool more effectively .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenge : I work in an NGO in Bangladesh that works for the homeless and impoverished people of the country . In the wake of the recent events , the Rohingya refugee crisis in Bangladesh , our organisation was tasked by the UNHCR with making the refugees acquainted and comfortable with the rehabilitation process so that the can return as soon as the violence settles down in Myanmar and it becomes safe for the to return . Most of the refugees were pretty reluctant to move back to their country in fear of persecution . It was our job to overcome this challenge . Selection : Empathy between client and service provider is one of the fundamental qualities of design thinking . In conditions as delicate as this empathy is a must for building connection with the client . Storytelling is a great tool that lets the service provider and clients connect emotionally as it puts the human beings and the stories front and centre thus taking the listener along the journey . Most of our clients were refugees whose lives were scarred by the inhuman persecution of the Burmese army . To help them open up and share concerns I chose storytelling tool as it seemed the only tool capable of overcoming the challenge . Application : When I started working with the refugees I really wanted to connect with them . I wanted to put myself in their shoes so that I could asses their emotional state effectively . Nothing brings people together more than stories . It gives people a sense of purpose . For them to open up I shared a story of my grandparents with them . During the Liberation war of Bangladesh my grandparents along with my father fled to India to seek refugee and save themselves from the persecution of Pakistani army . While staying in the refugee camp they realized that they can not stay in the camps for long . Though how hard it may be they must return to their country or else they will never have a land to call their own , they will never have the basic human rights , their children will never receive proper education ultimately they will fall behind in the race of life . So when the war ended they returned to Bangladesh and started the work of rebuilding a war torn nation . Hearing my story they finally began to open up and tell us the stories of thei lives and the horrors that they have faced . They started to voice their concerns and conditions of their rehabilitation . Which made it easy for the diplomats to carry out the discussions of the rehabilitation policy with the foreign officials of Myanmar . I could sense that they were slowly warming upto the idea of returning to Myanmar . Insight & Approach : When I finished telling my story they began to understand how much they and their children are missing out in life by being stuck in a refugee camp . They realized that for the sake of their future generations they must return to their lands and start rebuilding it . Though it was a lengthy process I could finally see some changes of mind among the refugee which many deemed impossible . Thus storytelling accomplished a task which many conventional methods failed to do . I used storytelling without even knowing anything about this tool . After this course I think I 'll be able to use this tool more effectively . ### Output:

20307

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

jarviscindy@hotmail.com The Reflection - Too : Storytelling Challenge : I have been working in Software Development & Support field for past many years . Over this period , one thing which has consistently stood out as a challenge is - to elicit and capture precise user requirements . Since the user requirements are either not elicited properly or not articulated correctly , moving forward with such ' half - evolved ' requirements lead to more defects or rework at latter stage , both of which are not good for users or developers . To overcome this challenge , we came up with simple to use storytelling as a tool with framework called by an acronym " R - CEP " R - Requirement ; C - Context ; E - Explanation ; P - Point . Selection : The storytelling tool was selected as it gave possibility to interact with the users in open - ended manner . But keeping it too open - ended would have caused vagueness and outcome to be inconsistent . We , ( group of project managers ) did a brainstorming and came to conclusion that each requirement needs to preced with some context which can lead to proper understanding , explanation and even connection with user situations with the requirement . However , this capturing process needed to be easily replicable so that it 's output can be as much consistent as possible or in short - we needed to have a " standardized " process . In order to standardize the process of capturing the context and articulating the requirement precise , sequence of steps were formulated as below - 1 . Requirement - in brief ( max 1 to 3 sentences ) 2 . Context - Here project developer is supposed to write the context of this requirement after doing a understanding session with the user , write the context and get it validated from the user that this wording correctly captures the context . 3 . Explanation - This part - gives possibility to attach any additional documents , explanation , additional scanarios by users themselves . This is typically the ground work on which the " Context " section is articulated . 4 . Point - Essentially , this is reemphasizing the requirement at the end to conclude that the user and the developer agreed jointly to finalize the requirement on which the solution will be developed during the project . jarviscindy@hotmail.com Application : The storytelling as a tool with the above mentioned framework when we applied initially in first project , the results were stunning , but with one side - effect - Requirement gathering phase got way too elongated ( delayed than the original plan ) . However , over the entire duration of the project , the benefits we observed that this delay in Requirement gathering got almost entirely compensated by quicker development , lesser defects and better user engagement . Hence it will be important for future projects , where we plan to use R - CEP framework to Requirements gathering , to control the requirement gathering phase . Insight : The usage of Storytelling tool with the R - CEP framework , helped in multiple ways . 1 . The requirements gathered were have right context to suppliment the requirement explanation which always helped developers while writing the code . 2 . Since the framework is replicable , it helped in achieving the consistency in Requirement gathering , clarification and evolution to ensure the correct development . 3 . The intereactions of developers with the user community brought in right engagement with the users as mentioned by Andre Martin in his brief video . This also ensured that users were always " on - board " to the requirement , in letter and spirit . 4 . The requirements documentation this achieved , helped project team to tie up the requirements and trace them right up to delivery and completion of the project . This led to achieving significant user satisfaction . Despite these compelling benefits however , one challenge faced while implementing this framework was that - insisting everyone to follow these steps and not to skip or bypass them to save time . Approach : Given the wide variety of requirements possible in various projects , the approach of Storytelling may need some refinement . However , Storytelling as a tool perfectly suits Requirement gathering purpose . The framework adpoted ( R - CEP ) helps to put structure to otherwise amorphous nature of requirements gathered otherwise . Other alternative approaches which have been used , fell short in terms of points mentioned in the Insight section .

EMAIL: jarviscindy@hotmail.com, jarviscindy@hotmail.com ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: jarviscindy@hotmail.com The Reflection - Too : Storytelling Challenge : I have been working in Software Development & Support field for past many years . Over this period , one thing which has consistently stood out as a challenge is - to elicit and capture precise user requirements . Since the user requirements are either not elicited properly or not articulated correctly , moving forward with such ' half - evolved ' requirements lead to more defects or rework at latter stage , both of which are not good for users or developers . To overcome this challenge , we came up with simple to use storytelling as a tool with framework called by an acronym " R - CEP " R - Requirement ; C - Context ; E - Explanation ; P - Point . Selection : The storytelling tool was selected as it gave possibility to interact with the users in open - ended manner . But keeping it too open - ended would have caused vagueness and outcome to be inconsistent . We , ( group of project managers ) did a brainstorming and came to conclusion that each requirement needs to preced with some context which can lead to proper understanding , explanation and even connection with user situations with the requirement . However , this capturing process needed to be easily replicable so that it 's output can be as much consistent as possible or in short - we needed to have a " standardized " process . In order to standardize the process of capturing the context and articulating the requirement precise , sequence of steps were formulated as below - 1 . Requirement - in brief ( max 1 to 3 sentences ) 2 . Context - Here project developer is supposed to write the context of this requirement after doing a understanding session with the user , write the context and get it validated from the user that this wording correctly captures the context . 3 . Explanation - This part - gives possibility to attach any additional documents , explanation , additional scanarios by users themselves . This is typically the ground work on which the " Context " section is articulated . 4 . Point - Essentially , this is reemphasizing the requirement at the end to conclude that the user and the developer agreed jointly to finalize the requirement on which the solution will be developed during the project . jarviscindy@hotmail.com Application : The storytelling as a tool with the above mentioned framework when we applied initially in first project , the results were stunning , but with one side - effect - Requirement gathering phase got way too elongated ( delayed than the original plan ) . However , over the entire duration of the project , the benefits we observed that this delay in Requirement gathering got almost entirely compensated by quicker development , lesser defects and better user engagement . Hence it will be important for future projects , where we plan to use R - CEP framework to Requirements gathering , to control the requirement gathering phase . Insight : The usage of Storytelling tool with the R - CEP framework , helped in multiple ways . 1 . The requirements gathered were have right context to suppliment the requirement explanation which always helped developers while writing the code . 2 . Since the framework is replicable , it helped in achieving the consistency in Requirement gathering , clarification and evolution to ensure the correct development . 3 . The intereactions of developers with the user community brought in right engagement with the users as mentioned by Andre Martin in his brief video . This also ensured that users were always " on - board " to the requirement , in letter and spirit . 4 . The requirements documentation this achieved , helped project team to tie up the requirements and trace them right up to delivery and completion of the project . This led to achieving significant user satisfaction . Despite these compelling benefits however , one challenge faced while implementing this framework was that - insisting everyone to follow these steps and not to skip or bypass them to save time . Approach : Given the wide variety of requirements possible in various projects , the approach of Storytelling may need some refinement . However , Storytelling as a tool perfectly suits Requirement gathering purpose . The framework adpoted ( R - CEP ) helps to put structure to otherwise amorphous nature of requirements gathered otherwise . Other alternative approaches which have been used , fell short in terms of points mentioned in the Insight section . ### Output:

11301

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch Challenge I ’m a member of People Living with HIV ’s organization and I work in the marketing department where we work on promoting People Living with HIV experiences to students who would like to volunteer or do internships abroad and our main challenge is to improve our online strategy in order to maximise the sign ups to the website and gain more attraction . The project scope includes the online marketing department composed of 12 students like me as well as the logistics department with whom we work closely . As a student organization , we have limited resources but lot of energy and creativity . We estimate that the project should not exceed a month of preparation where we ’ll focus on trying to uncover what our department consider to be ineffective of course with regard to our current strategy . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . We also already brainstormed effectively couple of ideas for our online launch as well as started using storytelling in explaining what People Living with HIV is to the public . Application For the learning launch , we mainly focused on the execution of our usual marketing tasks , especially trying to automate our processes of designing posts and interacting with our community . This tested our assumption that the structure of our team and the whole execution process were the main causes of our challenge . Our team went through a little project management workshop in order to learn how to organize our online strategy . After doing that we also took a design in photoshop workshop that allowed us to be much more comfortable with photoshop in order to be all competent enough to create content and be versatile and not just put all the work on the main designers . Next , we tried couple of little learning launches on a different account where we would practice what we learned during these workshops and assess if these trainings were effective or not . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , It turned out that we got much better at organizing our tasks and we were much better at managing our learning launch project , which allowed us to be more efficient when it comes to our real online strategy . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , we believe that the learning launch is the appropriate tool and the most efficient one for our team . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch Challenge I ’m a member of People Living with HIV ’s organization and I work in the marketing department where we work on promoting People Living with HIV experiences to students who would like to volunteer or do internships abroad and our main challenge is to improve our online strategy in order to maximise the sign ups to the website and gain more attraction . The project scope includes the online marketing department composed of 12 students like me as well as the logistics department with whom we work closely . As a student organization , we have limited resources but lot of energy and creativity . We estimate that the project should not exceed a month of preparation where we ’ll focus on trying to uncover what our department consider to be ineffective of course with regard to our current strategy . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . We also already brainstormed effectively couple of ideas for our online launch as well as started using storytelling in explaining what People Living with HIV is to the public . Application For the learning launch , we mainly focused on the execution of our usual marketing tasks , especially trying to automate our processes of designing posts and interacting with our community . This tested our assumption that the structure of our team and the whole execution process were the main causes of our challenge . Our team went through a little project management workshop in order to learn how to organize our online strategy . After doing that we also took a design in photoshop workshop that allowed us to be much more comfortable with photoshop in order to be all competent enough to create content and be versatile and not just put all the work on the main designers . Next , we tried couple of little learning launches on a different account where we would practice what we learned during these workshops and assess if these trainings were effective or not . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , It turned out that we got much better at organizing our tasks and we were much better at managing our learning launch project , which allowed us to be more efficient when it comes to our real online strategy . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , we believe that the learning launch is the appropriate tool and the most efficient one for our team . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout . ### Output:

15395

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Mind Mapping I am currently studying and working on a design field team and one of the challenges we usually encounter is how will we furthermore innovate , improve ideas or products , and make it more appealing to audience . Design Thinking gave me an insight into how we can make the sessions more efficient as we practice brainstorming . We have used different techniques such as writing different personal ideas on sticky notes and narrowing it to the most functioning and efficient solution . And then connecting it to the gathered existing data . The Design Thinking made me want to share insights I learned during the course and how I could apply them to enhance and develop our processes of solving the problem . Although we already think of innovative solutions to the challenges , the techniques on the Mind Mapping design tool such as mind mapping , concept development , assumption testing , rapid prototyping , and mainly looking for patterns and insights to establish criteria for the confirming and disconfirming data , will help us come up with better solutions . To develop an effective design for the product , I start by identifying different opportunities from different aspects like the target market or customer , sales , convenience and mainly the designs function . Drafting the design brief can also help my team to understand the scope of the project which will help my team recognize the patterns and insights of the process . I will then assign different research to the team so we can identify insights which will help us establish design criteria . I will base our concepts through gathered data from the research and will proceed to brainstorming ideas to develop several designs by sketching products with different features and narrowing the designs to five final products . For that process , I will ask my team to note on separate sticky notes any ideas they believe might be a helpful problem for the new ideas and I will ask them to take note of what fits as well as what does not fit . I will start by having one member of the team start with his or her idea by placing it on a large board . Then another team member adds their sticky notes that are related to the same idea or concept . Then the next member will suggest another idea and so forth , until the different ideas on sticky notes will be reduced to the final concept of the product . After having the final designs , I will conduct a survey on different customers varying from age , work , interest etc . by showing them the 3d model and list of features and then finalize which will be more appealing and will “ boom ” to the surveyee . By gathering data through surveys and engaging to different consumers by initial output or rapid prototypes , can help us identify assumptions to the solution which can help us improve and finalize the product design . On which can capture and represent the mind of customers and to identify the insights related to each cluster and look for connections between clusters . What I have learned by taking this course has led me to think more open about how I solve problems as a designer . With different and several ideas combined I can get better perspective for the project by having empathy for my audience . It will also help me and my team throughout the process by having an agreement regarding how to decide if a solution is good or not . It will help me focus more on the possibilities rather than the problem itself .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Mind Mapping I am currently studying and working on a design field team and one of the challenges we usually encounter is how will we furthermore innovate , improve ideas or products , and make it more appealing to audience . Design Thinking gave me an insight into how we can make the sessions more efficient as we practice brainstorming . We have used different techniques such as writing different personal ideas on sticky notes and narrowing it to the most functioning and efficient solution . And then connecting it to the gathered existing data . The Design Thinking made me want to share insights I learned during the course and how I could apply them to enhance and develop our processes of solving the problem . Although we already think of innovative solutions to the challenges , the techniques on the Mind Mapping design tool such as mind mapping , concept development , assumption testing , rapid prototyping , and mainly looking for patterns and insights to establish criteria for the confirming and disconfirming data , will help us come up with better solutions . To develop an effective design for the product , I start by identifying different opportunities from different aspects like the target market or customer , sales , convenience and mainly the designs function . Drafting the design brief can also help my team to understand the scope of the project which will help my team recognize the patterns and insights of the process . I will then assign different research to the team so we can identify insights which will help us establish design criteria . I will base our concepts through gathered data from the research and will proceed to brainstorming ideas to develop several designs by sketching products with different features and narrowing the designs to five final products . For that process , I will ask my team to note on separate sticky notes any ideas they believe might be a helpful problem for the new ideas and I will ask them to take note of what fits as well as what does not fit . I will start by having one member of the team start with his or her idea by placing it on a large board . Then another team member adds their sticky notes that are related to the same idea or concept . Then the next member will suggest another idea and so forth , until the different ideas on sticky notes will be reduced to the final concept of the product . After having the final designs , I will conduct a survey on different customers varying from age , work , interest etc . by showing them the 3d model and list of features and then finalize which will be more appealing and will “ boom ” to the surveyee . By gathering data through surveys and engaging to different consumers by initial output or rapid prototypes , can help us identify assumptions to the solution which can help us improve and finalize the product design . On which can capture and represent the mind of customers and to identify the insights related to each cluster and look for connections between clusters . What I have learned by taking this course has led me to think more open about how I solve problems as a designer . With different and several ideas combined I can get better perspective for the project by having empathy for my audience . It will also help me and my team throughout the process by having an agreement regarding how to decide if a solution is good or not . It will help me focus more on the possibilities rather than the problem itself . ### Output:

19983

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Storytelling Challenge The pharmacy department has decided to centralize the production of ambulatory chemotherapy and parenteral nutrition by the end of the year . To achieve this goal , it begun renovating and expanding these production facilities and planned a staffing plan to meet the increased demand . The pharmacy production sector was facing a 100 % increase in the number of chemotherapy preparations ( 15,000 to 30,000 chemotherapies ) and 600 % in the number of parenteral nutrition preparations ( 1,200 preparations to 7200 per year ) Production constraints were multiple . The preparation of parenteral nutrition and chemotherapy is at risk for the patient ( risk of dose error with important consequences because they are addressed to a vulnerable population ) and for the pharmacist technician or pharmacist with regard to chemotherapies ( toxicity of the products ) . One of the consequences was difficult working conditions ( work in controlled atmosphere area , clothing constraints , use of poor ergonomic types of equipment like isolator , manipulation of toxic products , anxiety about the error of preparation with a risk of serious consequences for the patient ) . The team has undergone several important changes with the departure of a part of the production management staff and of several pharmacy technicians . The challenge is to reinvent a production process that meets the new needs of the unit . Selection The storytelling tool is a method of narrative communication of discourse , similar to tales and stories . It allows participants to emotionally involve themselves in identifying with the heroes of the story and thus to adhere to the project . In our situation , the purpose of storytelling was to present a narrative of change . The storytelling was to help capture the team 's attention , to announce the change , to involve and value the participation of everyone from the beginning of the project . The story should be simple , it announced where the production team should go , namely the satisfaction of the customers ( care staff and patients ) as recommended by Jay Johnson , Chief Learning Officer , at Mars . Jay Johnson , Chief Learning Officer , at Mars . It has been the signal for the change in work habits both at work organization level and in the way of working with participation and exchange between the whole team and not just management staff . Application The imagined model was to present the storytelling as a drawing . The frame defined to build the storytelling was that of the hero . The story was about an outpatient patient , Mr D. This patient had his diagnosis of cancer a few months ago . After the initiation of treatment in hospital he should to now receive the continuation of his outpatient treatment . He chose to go back to work . His feelings were as follows . He was worried about the evolution of his illness and was stressed about arriving too late for work . He was told that the administration of chemotherapy treatments was often delayed . The doctor and the nurse have been to see and to reassure him . The nurse was also worried , she had a lot of patients to take care of and this was the first time that the pharmacy prepared the treatments of her patients . She did not know exactly how it was going to unfold . She knew a friend who was a technician pharmacist and she called to be reassured . The latter ( one of the pharmacist technicians of the production unit ) invited her to see how were prepared the treatments of Mr D by the pharmacy service . The prescription was made by the doctor J. The pharmacist technician produced the chemotherapy while explaining the conditions of safety and the new organization of work in the production unit . The nurse then understood that the announced manufacturing time was due to the precautions taken for the patient , the care team and the pharmacist technician . She also saw that the preparation time was short thanks to a good organization of work within the pharmacy team . The patient received his treatment on time and was happy to meet and discuss with those who had prepared and administered his medication . The health care team was reassured and was now able to make their work more serenely . The nurse also discovered that she had more time to take care of the patient . We could imagine the same story with parents who have just had a neonate born prematurely neonatalogy service and whose child would need parenteral nutrition . Insight It was very difficult at first to imagine how I could go about applying storytelling to my challenge . I did not succeed to find immediately what story I could tell to motivate my colleagues . In fact , as long as I was limited to theoretical aspects , it was difficult to perceive and understand the motivation mechanism and the power of storytelling . Then , once I focused on the goal I wanted to achieve with this tool , the plot of the story came to me naturally little by little . It now seems obvious to me . It is clear that to progress in the use of this tool , it is necessary to go through the practice phase . Approach Now to apply this tool or another I would lose less time trying to understand the theory . We must reflect on the goal we want to achieve , then think about how to achieve it with this tool and finally , the most important , try . The thing that I would like to change the next time in my approach would be perhaps to take a cartoonist to create the storytelling and have it told in the first person as an experience lived by one of my pharmacist technicians or a real patient . It seems to me that in this way I would gain in emotion and that the speech will be more convincing . I will also try to place more , the employee in the centre of story .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Storytelling Challenge The pharmacy department has decided to centralize the production of ambulatory chemotherapy and parenteral nutrition by the end of the year . To achieve this goal , it begun renovating and expanding these production facilities and planned a staffing plan to meet the increased demand . The pharmacy production sector was facing a 100 % increase in the number of chemotherapy preparations ( 15,000 to 30,000 chemotherapies ) and 600 % in the number of parenteral nutrition preparations ( 1,200 preparations to 7200 per year ) Production constraints were multiple . The preparation of parenteral nutrition and chemotherapy is at risk for the patient ( risk of dose error with important consequences because they are addressed to a vulnerable population ) and for the pharmacist technician or pharmacist with regard to chemotherapies ( toxicity of the products ) . One of the consequences was difficult working conditions ( work in controlled atmosphere area , clothing constraints , use of poor ergonomic types of equipment like isolator , manipulation of toxic products , anxiety about the error of preparation with a risk of serious consequences for the patient ) . The team has undergone several important changes with the departure of a part of the production management staff and of several pharmacy technicians . The challenge is to reinvent a production process that meets the new needs of the unit . Selection The storytelling tool is a method of narrative communication of discourse , similar to tales and stories . It allows participants to emotionally involve themselves in identifying with the heroes of the story and thus to adhere to the project . In our situation , the purpose of storytelling was to present a narrative of change . The storytelling was to help capture the team 's attention , to announce the change , to involve and value the participation of everyone from the beginning of the project . The story should be simple , it announced where the production team should go , namely the satisfaction of the customers ( care staff and patients ) as recommended by Jay Johnson , Chief Learning Officer , at Mars . Jay Johnson , Chief Learning Officer , at Mars . It has been the signal for the change in work habits both at work organization level and in the way of working with participation and exchange between the whole team and not just management staff . Application The imagined model was to present the storytelling as a drawing . The frame defined to build the storytelling was that of the hero . The story was about an outpatient patient , Mr D. This patient had his diagnosis of cancer a few months ago . After the initiation of treatment in hospital he should to now receive the continuation of his outpatient treatment . He chose to go back to work . His feelings were as follows . He was worried about the evolution of his illness and was stressed about arriving too late for work . He was told that the administration of chemotherapy treatments was often delayed . The doctor and the nurse have been to see and to reassure him . The nurse was also worried , she had a lot of patients to take care of and this was the first time that the pharmacy prepared the treatments of her patients . She did not know exactly how it was going to unfold . She knew a friend who was a technician pharmacist and she called to be reassured . The latter ( one of the pharmacist technicians of the production unit ) invited her to see how were prepared the treatments of Mr D by the pharmacy service . The prescription was made by the doctor J. The pharmacist technician produced the chemotherapy while explaining the conditions of safety and the new organization of work in the production unit . The nurse then understood that the announced manufacturing time was due to the precautions taken for the patient , the care team and the pharmacist technician . She also saw that the preparation time was short thanks to a good organization of work within the pharmacy team . The patient received his treatment on time and was happy to meet and discuss with those who had prepared and administered his medication . The health care team was reassured and was now able to make their work more serenely . The nurse also discovered that she had more time to take care of the patient . We could imagine the same story with parents who have just had a neonate born prematurely neonatalogy service and whose child would need parenteral nutrition . Insight It was very difficult at first to imagine how I could go about applying storytelling to my challenge . I did not succeed to find immediately what story I could tell to motivate my colleagues . In fact , as long as I was limited to theoretical aspects , it was difficult to perceive and understand the motivation mechanism and the power of storytelling . Then , once I focused on the goal I wanted to achieve with this tool , the plot of the story came to me naturally little by little . It now seems obvious to me . It is clear that to progress in the use of this tool , it is necessary to go through the practice phase . Approach Now to apply this tool or another I would lose less time trying to understand the theory . We must reflect on the goal we want to achieve , then think about how to achieve it with this tool and finally , the most important , try . The thing that I would like to change the next time in my approach would be perhaps to take a cartoonist to create the storytelling and have it told in the first person as an experience lived by one of my pharmacist technicians or a real patient . It seems to me that in this way I would gain in emotion and that the speech will be more convincing . I will also try to place more , the employee in the centre of story . ### Output:

9115

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Football Academy Challenge Julian Ramirez Background and Challenge I work in a foundation in Chile which plans and develop football programs for children between 7 and 15 years old . The foundation started very local in a vulnerable neighborhood with just a couple of kids . As the neighbors started hearing about it the academy grew more and more every year . For many families , football is an important part of their life and for some even a way out of poverty . This year we wanted to expand to the neighborhood next door , and we carried out many surveys and went knocking door to door to collect helpful data about the people who lived around the football field so we could plan the insertion into this new market satisfying the community necessities . The challenge was to properly understand and analyze all the data collected to get useful insight about the costumer ’s behavior and preferences related to the football programs . Selection of a Design Thinking Tool Taking advantage of the tools learned in this course , I proposed we use the Mind Mapping Tool as Patricia Rodriguez said this “ is looking for patterns and insights in the large quantity of data you ’ve collected during your exploration of What Is ” . We needed to better understand the consumer and come up with the perfect program to maximize the social benefit and I believed that carrying out a Mind Mapping exercise could be extremely helpful to achieve our goals . Application of the Tool Using the step by step presented in the Design for Growth book by Gaby Martinez and James Allen we develop a Mind Mapping activity which consisted in the following : 1 . Creation of 5 different possible football programs , including days of the week , hours of the day , activities , games , number of coaches , number of students , orientation of the project and type of accessories and equipment , using the data the community gave us . 2 . Invitation to a sample group which included 5 kids , 5 parents and 5 other random members of the community ( A shop owner , the person in charge of the football field , a teacher from the local school , the mayor and a nurse ) . 3 . Presentation of the 5 possible programs to the guests . 4 . Ask them to write down preferences , what they like and what they did n’t . 5 . Made 5 groups in which there was a kid a parent and a member of the community so they could discuss the different programs and make a list of preference , and the aspects they value the most of each program . 6 . We took all the insights and design the criteria to decide which path was the optimal to follow . 7 . We finished with a nice barbecue and a football game to spend some time with the community . Insight of the Results The steps explained in the last section gave us the necessary data to really understand the consumer , not only a superficial view of the community but their personal interest and preferences related to the football programs . We learned for example that for the parents was essential that we asked for good grades in school to let them play , something we had n’t considered before , or that younger kids in the classes preferred to play fun games rather than just a football game while the older students just wanted to play football so we decided to divide the classes into two section according to their ages . This also helped us to make differentiated exercises according to their skills level . The Design Thinking Tool gave us the steps to better understand the community ’s necessities rather than just what we thought was best . The breakdown and analysis of the data collected was so much better using the tools because it was n’t just a word counting but a deep learning of the person behind the paper including everybody in the neighborhood . Approach for Next Time For the next data analysis , we might do a Visualization to properly imagine and design then day to day classes , so they are perfect in every aspect . The tool used in this case was extremely helpful , I would n’t change it , but maybe if the challenge is different , we might need a different tool as well . For the preparation of the class , the selection of the games and activities , even the equipment I think Visualization is a great tool and could be really useful .

EMAIL: ID_NUM: NAME_STUDENT: Julian Ramirez PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Football Academy Challenge Julian Ramirez Background and Challenge I work in a foundation in Chile which plans and develop football programs for children between 7 and 15 years old . The foundation started very local in a vulnerable neighborhood with just a couple of kids . As the neighbors started hearing about it the academy grew more and more every year . For many families , football is an important part of their life and for some even a way out of poverty . This year we wanted to expand to the neighborhood next door , and we carried out many surveys and went knocking door to door to collect helpful data about the people who lived around the football field so we could plan the insertion into this new market satisfying the community necessities . The challenge was to properly understand and analyze all the data collected to get useful insight about the costumer ’s behavior and preferences related to the football programs . Selection of a Design Thinking Tool Taking advantage of the tools learned in this course , I proposed we use the Mind Mapping Tool as Patricia Rodriguez said this “ is looking for patterns and insights in the large quantity of data you ’ve collected during your exploration of What Is ” . We needed to better understand the consumer and come up with the perfect program to maximize the social benefit and I believed that carrying out a Mind Mapping exercise could be extremely helpful to achieve our goals . Application of the Tool Using the step by step presented in the Design for Growth book by Gaby Martinez and James Allen we develop a Mind Mapping activity which consisted in the following : 1 . Creation of 5 different possible football programs , including days of the week , hours of the day , activities , games , number of coaches , number of students , orientation of the project and type of accessories and equipment , using the data the community gave us . 2 . Invitation to a sample group which included 5 kids , 5 parents and 5 other random members of the community ( A shop owner , the person in charge of the football field , a teacher from the local school , the mayor and a nurse ) . 3 . Presentation of the 5 possible programs to the guests . 4 . Ask them to write down preferences , what they like and what they did n’t . 5 . Made 5 groups in which there was a kid a parent and a member of the community so they could discuss the different programs and make a list of preference , and the aspects they value the most of each program . 6 . We took all the insights and design the criteria to decide which path was the optimal to follow . 7 . We finished with a nice barbecue and a football game to spend some time with the community . Insight of the Results The steps explained in the last section gave us the necessary data to really understand the consumer , not only a superficial view of the community but their personal interest and preferences related to the football programs . We learned for example that for the parents was essential that we asked for good grades in school to let them play , something we had n’t considered before , or that younger kids in the classes preferred to play fun games rather than just a football game while the older students just wanted to play football so we decided to divide the classes into two section according to their ages . This also helped us to make differentiated exercises according to their skills level . The Design Thinking Tool gave us the steps to better understand the community ’s necessities rather than just what we thought was best . The breakdown and analysis of the data collected was so much better using the tools because it was n’t just a word counting but a deep learning of the person behind the paper including everybody in the neighborhood . Approach for Next Time For the next data analysis , we might do a Visualization to properly imagine and design then day to day classes , so they are perfect in every aspect . The tool used in this case was extremely helpful , I would n’t change it , but maybe if the challenge is different , we might need a different tool as well . For the preparation of the class , the selection of the games and activities , even the equipment I think Visualization is a great tool and could be really useful . ### Output:

7438

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I am member of my organization ’s ( food delivery chain ) supply chain management team . Our challenge is to improve business by increasing sales and planning , monitoring , and execution of supply chain activities . Supply chain management department contain 15 employees , as well as the larger marketing department and IT department , with whom we work closely . We will focus on trying to uncover a solution what our team members , as well as key stakeholders within the larger supply chain department and IT department consider . Selection : The tool we selected is Mind Mapping . Mind mapping is one of the most powerful tools in the design thinker 's toolbox . It 's used to look for patterns , it 's used to look for insights , that lead to more creative solutions . We use the mind mapping process to capture and represent the minds of our customers . We involve our colleagues in order to develop a common mind among them regarding the current reality . Application : We divided the whole supply chain in steps . First step is we identified restaurants and dishes having demand and then created a digital platform through which costumers can place orders . We identified major choices of customers by doing polls or surveys . We introduced more dishes based on customer ’s choice . For example : pork is not consumed in major parts of India , so introducing pork dishes would not be beneficial . Then we collect reviews from the costumers for delivered dishes . According to the reviews we improved the dishes and changed our menu . We invested in research and funded the restaurants for experimenting different combinations to satisfy costumers requirements . We also identified different events and festivals and accordingly increased items on those days . For ex : Sweets have high demands during festivals than other days . We also started giving combo offers for food taken together generally ( like junk food and soft drinks ) . We changed and adapted our menus according to customer ’s requirement and increased our sales . We also invested in marketing our app . Insight : What I ’ve learned by this is it is important to know the minds of our customers to focus on different possibilities and can choose best possible solutions . We can increase our sales by working according to the customer ’s demands . Approach : Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the mind mapping tool as well as visualization tool for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of the work .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I am member of my organization ’s ( food delivery chain ) supply chain management team . Our challenge is to improve business by increasing sales and planning , monitoring , and execution of supply chain activities . Supply chain management department contain 15 employees , as well as the larger marketing department and IT department , with whom we work closely . We will focus on trying to uncover a solution what our team members , as well as key stakeholders within the larger supply chain department and IT department consider . Selection : The tool we selected is Mind Mapping . Mind mapping is one of the most powerful tools in the design thinker 's toolbox . It 's used to look for patterns , it 's used to look for insights , that lead to more creative solutions . We use the mind mapping process to capture and represent the minds of our customers . We involve our colleagues in order to develop a common mind among them regarding the current reality . Application : We divided the whole supply chain in steps . First step is we identified restaurants and dishes having demand and then created a digital platform through which costumers can place orders . We identified major choices of customers by doing polls or surveys . We introduced more dishes based on customer ’s choice . For example : pork is not consumed in major parts of India , so introducing pork dishes would not be beneficial . Then we collect reviews from the costumers for delivered dishes . According to the reviews we improved the dishes and changed our menu . We invested in research and funded the restaurants for experimenting different combinations to satisfy costumers requirements . We also identified different events and festivals and accordingly increased items on those days . For ex : Sweets have high demands during festivals than other days . We also started giving combo offers for food taken together generally ( like junk food and soft drinks ) . We changed and adapted our menus according to customer ’s requirement and increased our sales . We also invested in marketing our app . Insight : What I ’ve learned by this is it is important to know the minds of our customers to focus on different possibilities and can choose best possible solutions . We can increase our sales by working according to the customer ’s demands . Approach : Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the mind mapping tool as well as visualization tool for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of the work . ### Output:

16167

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Storytelling Challenge I am a member of a military installation safety office who has recently transferred from one base to another . The individual I ’m replacing retired several months ago and many of the internal processes and tasks within the work center are noticeably out of date or have not properly disseminated across the base . My challenge will be to update these processes , make connections with unit safety representatives across the base , and ensure they are properly trained , using the correct information , and teaching that information to their areas of responsibility . The primary challenge in this situation was to find how to relay the important information in ways that highlighted its importance and made the members internalize or care about it so that they ’ll do the same when teaching others rather than simply going through the motions of yet another boring military briefing . Selection While I used a mix of different tools over the course of overhauling these programs , the primary asset I employed was the Storytelling method . This design process tool uses telling a story and opening a dialogue to get buy - in from the listener — particularly by seeking to create a personal or emotional connection to the story being told or the components of it . Application When deciding how to implement this method the first choice I made was to move many of the trainings and courses to be in - person to best facilitate the Storytelling tool . I modified the slideshow focus less on providing large quantities of text to read and instead postured them to be bullet points to jumpstart conversation . It was also important to occasional have question prompts that could be directed to individual audience members or asked opening to spur on group discussions . I sought to provide opportunities for the members being trained to relate their own stories and experiences to the overarching story I was telling throughout the presentations . Insight & Approach I found the application of this tool to be an interesting one and feel I learned — and am still learning — a lot from the experience . One of the key insights was seeking a continuous process improvement rather than applying the tool once and assuming the challenge to be complete . Each class course I administered was another chance to modify my approach slightly and seek feedback from the audience to find what was and was not working as intended . Furthermore , one of the things I learned about the Storytelling Method was that each time it was implemented , the story being told would change slightly : I ’d begin incorporating the stories that people from previous classes had told into my overarching story for the course and I ’d find better ways to explain what I was discussing . I think these things really helped me better cater the story to the audience each time based on their reactions and feedback and also helped me have more tools in my proverbial tool box each time I was to present the information to people .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Storytelling Challenge I am a member of a military installation safety office who has recently transferred from one base to another . The individual I ’m replacing retired several months ago and many of the internal processes and tasks within the work center are noticeably out of date or have not properly disseminated across the base . My challenge will be to update these processes , make connections with unit safety representatives across the base , and ensure they are properly trained , using the correct information , and teaching that information to their areas of responsibility . The primary challenge in this situation was to find how to relay the important information in ways that highlighted its importance and made the members internalize or care about it so that they ’ll do the same when teaching others rather than simply going through the motions of yet another boring military briefing . Selection While I used a mix of different tools over the course of overhauling these programs , the primary asset I employed was the Storytelling method . This design process tool uses telling a story and opening a dialogue to get buy - in from the listener — particularly by seeking to create a personal or emotional connection to the story being told or the components of it . Application When deciding how to implement this method the first choice I made was to move many of the trainings and courses to be in - person to best facilitate the Storytelling tool . I modified the slideshow focus less on providing large quantities of text to read and instead postured them to be bullet points to jumpstart conversation . It was also important to occasional have question prompts that could be directed to individual audience members or asked opening to spur on group discussions . I sought to provide opportunities for the members being trained to relate their own stories and experiences to the overarching story I was telling throughout the presentations . Insight & Approach I found the application of this tool to be an interesting one and feel I learned — and am still learning — a lot from the experience . One of the key insights was seeking a continuous process improvement rather than applying the tool once and assuming the challenge to be complete . Each class course I administered was another chance to modify my approach slightly and seek feedback from the audience to find what was and was not working as intended . Furthermore , one of the things I learned about the Storytelling Method was that each time it was implemented , the story being told would change slightly : I ’d begin incorporating the stories that people from previous classes had told into my overarching story for the course and I ’d find better ways to explain what I was discussing . I think these things really helped me better cater the story to the audience each time based on their reactions and feedback and also helped me have more tools in my proverbial tool box each time I was to present the information to people . ### Output:

19240

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection Each of us in some way encounters Storytelling during their life , trying to clothe something abstract in words and convey them to others in such a way that listeners can not only perceive us , but also fully understand , realize and process the information within themselves . Storytelling is certainly a good tool for professional , scientific activity for the reasons I listed above . I like this tool because it does not require much effort and circumstances , or the specific technique or special items required for a Visualization tool , for example . Now I am not working , as I am a student , so all my experience comes from my everyday living or learning process . In psychology classes , our teachers often resort to the Storytelling tool in order to clarify different complex terms and concepts , give examples from life , scientific experiments and narrating the conclusions from them of real people - participants of experiments - who lived this experience on themselves . I learned this technique from the teachers and after that used this tool when one of my friend turned to me for help in understanding the terminology of one of the psychological topics . Application Once my friend , who does not understand the concepts of " I , IT and the SUPEREGO " , which Sigmund Freud once deduced , turned to me for help . For a long time I tried to understand how I can help her in understanding these terms and remembered , that I had a dream that helped me personally to understand these three concepts . I told her the following story of my dream . Term " I " in my dream was a small mouse that travels across a large , frightening and unknown world , I ran and scoured all over the city in hopes of finding refuge for myself , I was clearly aware of my little body and the tail , my paws with which I touched the ground . Exactly this way I imagined the Conscious for myself . " IT " met at the very beginning of my journey , it was a huge black monster , that hid in the fog and periodically made terrible sounds , I did not understand where IT was , but I always felt its presence . It was Unconscious in my understanding . In the end , the " SUPEREGO " presented itself in my dream as policemen who now and then strove to find me , a little harmless mouse , they climbed into all hidden corners and holes , into all yards , nooks and crannies , buildings , grabbed me , but every time I managed to escape . It was my fault and moral attitudes in my understanding . I told this story to her and , fortunately , she fully understood me and thanked me for this personal but clear and detailed story . Insight As I said above , my story helped her fully understand the topic and continue her studies , since she was very stuck on this topic . I was pleased that my personal experience in understanding the topic helped someone else figure it out besides me . I learned a lot from this experience . Firstly , I realized that it is important to give personal examples , but not dryly narrate and try to explain some difficult topic to someone by using difficult terms . A good story leads to good understanding , so in every topic you need to find something close to yourself . Secondly , I realized that every difficult topic for myself needs to be clothed in words and terms that are closer in understanding , to invent metaphors and personify some phenomena , for which the Storytelling tool is ideal . We also need to learn how to use this tool correctly , be easier in handling , terminology , bring metaphors , personify phenomena and turn to life rather than to the scientific heritage . Approach Of course , I will continue to use the Storytelling tool further and if someone comes to me for help again , I will use Storytelling again . This course opened my eyes to a lot and helped me to deal with both this tool and others , which I will certainly use in my everyday living and professional life . What could I change in my approach to using this tool : perhaps I would resort to using this approach in conjunction with other approaches ( for example , with the Visualization tool ) and try to compose their harmonious sound for a more complete picture . I could compose an interesting story on an exciting topic , and then clothe it in pictures , diagrams and graphs . I have done this earlier during the educational process and it really helped , since not all people perceive information well by ear .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection Each of us in some way encounters Storytelling during their life , trying to clothe something abstract in words and convey them to others in such a way that listeners can not only perceive us , but also fully understand , realize and process the information within themselves . Storytelling is certainly a good tool for professional , scientific activity for the reasons I listed above . I like this tool because it does not require much effort and circumstances , or the specific technique or special items required for a Visualization tool , for example . Now I am not working , as I am a student , so all my experience comes from my everyday living or learning process . In psychology classes , our teachers often resort to the Storytelling tool in order to clarify different complex terms and concepts , give examples from life , scientific experiments and narrating the conclusions from them of real people - participants of experiments - who lived this experience on themselves . I learned this technique from the teachers and after that used this tool when one of my friend turned to me for help in understanding the terminology of one of the psychological topics . Application Once my friend , who does not understand the concepts of " I , IT and the SUPEREGO " , which Sigmund Freud once deduced , turned to me for help . For a long time I tried to understand how I can help her in understanding these terms and remembered , that I had a dream that helped me personally to understand these three concepts . I told her the following story of my dream . Term " I " in my dream was a small mouse that travels across a large , frightening and unknown world , I ran and scoured all over the city in hopes of finding refuge for myself , I was clearly aware of my little body and the tail , my paws with which I touched the ground . Exactly this way I imagined the Conscious for myself . " IT " met at the very beginning of my journey , it was a huge black monster , that hid in the fog and periodically made terrible sounds , I did not understand where IT was , but I always felt its presence . It was Unconscious in my understanding . In the end , the " SUPEREGO " presented itself in my dream as policemen who now and then strove to find me , a little harmless mouse , they climbed into all hidden corners and holes , into all yards , nooks and crannies , buildings , grabbed me , but every time I managed to escape . It was my fault and moral attitudes in my understanding . I told this story to her and , fortunately , she fully understood me and thanked me for this personal but clear and detailed story . Insight As I said above , my story helped her fully understand the topic and continue her studies , since she was very stuck on this topic . I was pleased that my personal experience in understanding the topic helped someone else figure it out besides me . I learned a lot from this experience . Firstly , I realized that it is important to give personal examples , but not dryly narrate and try to explain some difficult topic to someone by using difficult terms . A good story leads to good understanding , so in every topic you need to find something close to yourself . Secondly , I realized that every difficult topic for myself needs to be clothed in words and terms that are closer in understanding , to invent metaphors and personify some phenomena , for which the Storytelling tool is ideal . We also need to learn how to use this tool correctly , be easier in handling , terminology , bring metaphors , personify phenomena and turn to life rather than to the scientific heritage . Approach Of course , I will continue to use the Storytelling tool further and if someone comes to me for help again , I will use Storytelling again . This course opened my eyes to a lot and helped me to deal with both this tool and others , which I will certainly use in my everyday living and professional life . What could I change in my approach to using this tool : perhaps I would resort to using this approach in conjunction with other approaches ( for example , with the Visualization tool ) and try to compose their harmonious sound for a more complete picture . I could compose an interesting story on an exciting topic , and then clothe it in pictures , diagrams and graphs . I have done this earlier during the educational process and it really helped , since not all people perceive information well by ear . ### Output:

14958

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

REFLECTION - STORY TELLING CHALLENGE There was a classmate of mine who I ’d describe to be highly energetic and social and sprung out a lot of positivity all around her surroundings . For some reason , I observed her to have lost all her euphoria all of a sudden and when confronted , at first , she refused to talk about it and she dismissed the issue to be a minor one . But I knew for the fact that the problem was indeed more profound and wanted to solve this issue . SELECTION The element I used was that of storytelling because storytelling was a way in which I feel like just stating a problem feels like you ’ve taken a mountain out of your head . Storytelling puts human beings and their experiences right where the problem is and is given the centre stage and there ’s always going to be a better understanding since the problem has a context to which a problem can be clearly understood . Another reason why storytelling was impeccable was because one could connect with each other and the feeling one gets when the realize they share a problem with someone else is highly alleviating . APPLICATION On further enquiry , she had confronted that she was a victim of cyber bullying and that she was threatened by her bullies that she would have to face dire consequences if she spoke about it . She gave a complete insight on how she met the bully and her following incidents that took place which put her in the situation she had then faced .I had told her about my side of the story where I was also faced with bullying and how my bullies threatened me to having to face dire consequences if I approached an authority and that I had ultimately solved the issue because I broke the issue out with my parents .She eventually broke the issue to higher authorities and had the quickly become the excited and optimistic person she had been before . INSIGHT AND APPROACH Sharing my story and listening to my friends ’ story made me realise the power of sharing thoughts and it made me feel really good about how my story had empowered another person to come out of a major problem they had faced . Visualization was another tool I could have used by sharing internet videos that might have helped her to speak up .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: REFLECTION - STORY TELLING CHALLENGE There was a classmate of mine who I ’d describe to be highly energetic and social and sprung out a lot of positivity all around her surroundings . For some reason , I observed her to have lost all her euphoria all of a sudden and when confronted , at first , she refused to talk about it and she dismissed the issue to be a minor one . But I knew for the fact that the problem was indeed more profound and wanted to solve this issue . SELECTION The element I used was that of storytelling because storytelling was a way in which I feel like just stating a problem feels like you ’ve taken a mountain out of your head . Storytelling puts human beings and their experiences right where the problem is and is given the centre stage and there ’s always going to be a better understanding since the problem has a context to which a problem can be clearly understood . Another reason why storytelling was impeccable was because one could connect with each other and the feeling one gets when the realize they share a problem with someone else is highly alleviating . APPLICATION On further enquiry , she had confronted that she was a victim of cyber bullying and that she was threatened by her bullies that she would have to face dire consequences if she spoke about it . She gave a complete insight on how she met the bully and her following incidents that took place which put her in the situation she had then faced .I had told her about my side of the story where I was also faced with bullying and how my bullies threatened me to having to face dire consequences if I approached an authority and that I had ultimately solved the issue because I broke the issue out with my parents .She eventually broke the issue to higher authorities and had the quickly become the excited and optimistic person she had been before . INSIGHT AND APPROACH Sharing my story and listening to my friends ’ story made me realise the power of sharing thoughts and it made me feel really good about how my story had empowered another person to come out of a major problem they had faced . Visualization was another tool I could have used by sharing internet videos that might have helped her to speak up . ### Output:

15021

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

SMART : Company General Use Storytelling Tool Challenge : I am a Human Resources ( HR ) employee who is working in an Oil & Gas company , so our core business is exploring oil and gas . As an HR we were about to introduce a new framework for creating a strategic workforce planning and we wanted to share it with the management and have their buy - in to continue working on this project . For HR , it is an essential project and we wanted to convince the management to apply it . The management have their own technical language and can not relate to HR terminology as it is out of their expertise . So , the challenge is how could we deliver and introduce the project and acquire the buy - in from the management as it is a new idea which requires a lot of work , and an access on several data in order to perform the job perfectly . Selection : In order to deliver the presentation , we take into consideration our audience and the language they use , for example ; we decided that wo n’t go far in HR terminology and use the terminology that is understandable by technical oil and gas employees . Also , as stated in the video of Storytelling tool , management have a lot of meetings and presentations to see , thus we wanted to grab their attention and present the data and the idea in an interesting way . That is why we have selected storytelling tool in order to introduce the idea and convince them . Application : In the presentation we considered applying storytelling tool in order to have an effective presentation and to keep the management interested and be related to the subject . We have adjusted the presentation format other than explaining the idea in a general terms for all job titles , we have specified and put a Geologist as an example to make them feel connected and they can relate . We walked them through a story , for instance : if you understand how many manpower is needed for a geologist field in an advanced and in 3 years ahead , then a proper training and hiring requirements will be addressed in advance which is the strategic workforce planning project . Storytelling tool helps us to make the presentation looks interesting by connecting to logic and emotions as stated in the lecture video for storytelling . SMART : Company General Use Insight : After applying Storytelling tool , we granted the buy - in from the management and they were excited about the project . Moreover , during the presentation they were engaged and liked the idea which serve our needs and our target have met because we have presented the idea in an interesting way and effectively . Using Storytelling tool which I have learned in design thinking have enlighten my brain to always consider it whenever needed because it considered as a creative way of presenting the data and it assist in keeping the audience engaged . Design thinking have expanded my knowledge about creativity and solving problems through different and various ways of tools . Approach : I believe using Storytelling in subject project is an excellent fit as it is directly linked to the presentation skills and we have presented the idea perfectly by using this tool . However , I would like to use the other tools for other projects . For example , I ’m thinking of using mind mapping tool in solving some recruitment process and issues as it can be related to the mind mapping tool .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: SMART : Company General Use Storytelling Tool Challenge : I am a Human Resources ( HR ) employee who is working in an Oil & Gas company , so our core business is exploring oil and gas . As an HR we were about to introduce a new framework for creating a strategic workforce planning and we wanted to share it with the management and have their buy - in to continue working on this project . For HR , it is an essential project and we wanted to convince the management to apply it . The management have their own technical language and can not relate to HR terminology as it is out of their expertise . So , the challenge is how could we deliver and introduce the project and acquire the buy - in from the management as it is a new idea which requires a lot of work , and an access on several data in order to perform the job perfectly . Selection : In order to deliver the presentation , we take into consideration our audience and the language they use , for example ; we decided that wo n’t go far in HR terminology and use the terminology that is understandable by technical oil and gas employees . Also , as stated in the video of Storytelling tool , management have a lot of meetings and presentations to see , thus we wanted to grab their attention and present the data and the idea in an interesting way . That is why we have selected storytelling tool in order to introduce the idea and convince them . Application : In the presentation we considered applying storytelling tool in order to have an effective presentation and to keep the management interested and be related to the subject . We have adjusted the presentation format other than explaining the idea in a general terms for all job titles , we have specified and put a Geologist as an example to make them feel connected and they can relate . We walked them through a story , for instance : if you understand how many manpower is needed for a geologist field in an advanced and in 3 years ahead , then a proper training and hiring requirements will be addressed in advance which is the strategic workforce planning project . Storytelling tool helps us to make the presentation looks interesting by connecting to logic and emotions as stated in the lecture video for storytelling . SMART : Company General Use Insight : After applying Storytelling tool , we granted the buy - in from the management and they were excited about the project . Moreover , during the presentation they were engaged and liked the idea which serve our needs and our target have met because we have presented the idea in an interesting way and effectively . Using Storytelling tool which I have learned in design thinking have enlighten my brain to always consider it whenever needed because it considered as a creative way of presenting the data and it assist in keeping the audience engaged . Design thinking have expanded my knowledge about creativity and solving problems through different and various ways of tools . Approach : I believe using Storytelling in subject project is an excellent fit as it is directly linked to the presentation skills and we have presented the idea perfectly by using this tool . However , I would like to use the other tools for other projects . For example , I ’m thinking of using mind mapping tool in solving some recruitment process and issues as it can be related to the mind mapping tool . ### Output:

13936

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & Selection The tool I chose was the visualization tool since it seemed interesting to me since it is not about presenting the ideas on paper but is directed towards the imagination to make the idea more abstract and more concrete , it is the way to cultivate knowledge in our brain , allowing us to think non - verbally before any problem or situation . This approach could be related to a restaurant company that is about to invade its concept where it is sought that marketing managers know how to open themselves to more ideas to satisfy customers , of course fulfilling the mission and vision of the company considered that visualization It can be a tool that helps progress , so that workers see beyond their problems and can develop innovative ideas , thus reaching the key points . Application Of course , I would start the process by drawing a graph where it would represent the weak points and then based on the ideas of a team meeting of marketing managers so that they could provide ideas as we go by showing images , graphs , maps with keywords that represent an outline of ideas of the renovation that you want to do in terms of menu , promotion , and renovation of restaurants , of course in this meeting communication will be very important since it is not only useful to show the visual but also to accompany it with a brief explanation , already It will not be easy for everyone to understand it from each one 's perspective , finally we could create a set of ideas by creating a collage on a board or sticky notes with specific words that helps to represent the proposals of each one , finally making a graph that represents you are all commenting on them Insight & Approach What has allowed me to carry out this tool is to incorporate ideas and knowledge from others to provide different perceptions to help understand the problem of course and reach a focal point , either by representing this graph on a board , on a blackboard , but The point here is to comment on it in detail , asking for a respectful comment and checking the words and images of each person so that you can get an idea in general . Really sharing points of view gives you a vision of what the person wants to say and can direct you to more proposals to guide the work in the best way .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & Selection The tool I chose was the visualization tool since it seemed interesting to me since it is not about presenting the ideas on paper but is directed towards the imagination to make the idea more abstract and more concrete , it is the way to cultivate knowledge in our brain , allowing us to think non - verbally before any problem or situation . This approach could be related to a restaurant company that is about to invade its concept where it is sought that marketing managers know how to open themselves to more ideas to satisfy customers , of course fulfilling the mission and vision of the company considered that visualization It can be a tool that helps progress , so that workers see beyond their problems and can develop innovative ideas , thus reaching the key points . Application Of course , I would start the process by drawing a graph where it would represent the weak points and then based on the ideas of a team meeting of marketing managers so that they could provide ideas as we go by showing images , graphs , maps with keywords that represent an outline of ideas of the renovation that you want to do in terms of menu , promotion , and renovation of restaurants , of course in this meeting communication will be very important since it is not only useful to show the visual but also to accompany it with a brief explanation , already It will not be easy for everyone to understand it from each one 's perspective , finally we could create a set of ideas by creating a collage on a board or sticky notes with specific words that helps to represent the proposals of each one , finally making a graph that represents you are all commenting on them Insight & Approach What has allowed me to carry out this tool is to incorporate ideas and knowledge from others to provide different perceptions to help understand the problem of course and reach a focal point , either by representing this graph on a board , on a blackboard , but The point here is to comment on it in detail , asking for a respectful comment and checking the words and images of each person so that you can get an idea in general . Really sharing points of view gives you a vision of what the person wants to say and can direct you to more proposals to guide the work in the best way . ### Output:

19859

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Storytelling Challenge My friend Teresa was very anxious and unhappy recently and it was because of her son Naser . Naser is 10 years old and turned to be a little rebellious now . Due to the school closure in covid-19 , Naser has classes online and he then formed a habit of spending much on computers playing games or watching videos he likes . Teresa was at work and can not monitor her son during working hours , and she worried about Naser ’s health as he spent too much time on computers so he completed his homework very late , so he slept very late and his eyesight is poor as well . Naser used to be a good student and obedient son , and he agreed to lessen time on computers or cellphones , but he can not always keep his words . That ’s why Teresa worried . She is afraid he turned to a bad boy . Selection Naser is ten years old and now he began to seek himself and have the desire to be independent . Teresa can not just control and monitor him but let him to take responsibility of his own life . She understand this but she just can not trust her son due to her fear of bad things . Under such circumstance , pure analysis is not enough , some personal experience between kids and their parents maybe more compelling . So I chose the storytelling tool . Application I told my own experience as an example to Teresa about when I was young , about my rebelling behaviors , about the trust my mother always on me and the strength the trust give me , and actually we know what we should do and we will do the right things if we are trusted and respected . The unconditional trust and love is the most important thing we need when we are teenagers , when we rebel or struggle to find ourselves . The personal story was told from heart and Teresa was moved , she agreed to try to put down her fear first and give Naser more love and trust . Naser is her son who learned a lot from her silently , she trust he will not be a bad boy , he just need some guidance on how to manage his time and energy , how to prioritize his activities . Insight When making decision , we normally do much analysis , but emotion is more important actually . And a story especially some personal real experience has such power to influence people . So if we ’d like to connect with people , a story is a good start . Storytelling can also be used in business context to attract attention , to influence people to make decision . Approach I think mind mapping tool also can be used when trying to resolve problems , you can list current status , all relevant possible causes of the problem , possible solutions , etc . And during the process of analysis or when you have the final choice , you can add the storytelling tool .

EMAIL: ID_NUM: NAME_STUDENT: Teresa, Naser, Naser, Naser, Teresa, Naser, Naser, Teresa, Naser, Teresa, Teresa, Teresa, Naser, Naser PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Storytelling Challenge My friend Teresa was very anxious and unhappy recently and it was because of her son Naser . Naser is 10 years old and turned to be a little rebellious now . Due to the school closure in covid-19 , Naser has classes online and he then formed a habit of spending much on computers playing games or watching videos he likes . Teresa was at work and can not monitor her son during working hours , and she worried about Naser ’s health as he spent too much time on computers so he completed his homework very late , so he slept very late and his eyesight is poor as well . Naser used to be a good student and obedient son , and he agreed to lessen time on computers or cellphones , but he can not always keep his words . That ’s why Teresa worried . She is afraid he turned to a bad boy . Selection Naser is ten years old and now he began to seek himself and have the desire to be independent . Teresa can not just control and monitor him but let him to take responsibility of his own life . She understand this but she just can not trust her son due to her fear of bad things . Under such circumstance , pure analysis is not enough , some personal experience between kids and their parents maybe more compelling . So I chose the storytelling tool . Application I told my own experience as an example to Teresa about when I was young , about my rebelling behaviors , about the trust my mother always on me and the strength the trust give me , and actually we know what we should do and we will do the right things if we are trusted and respected . The unconditional trust and love is the most important thing we need when we are teenagers , when we rebel or struggle to find ourselves . The personal story was told from heart and Teresa was moved , she agreed to try to put down her fear first and give Naser more love and trust . Naser is her son who learned a lot from her silently , she trust he will not be a bad boy , he just need some guidance on how to manage his time and energy , how to prioritize his activities . Insight When making decision , we normally do much analysis , but emotion is more important actually . And a story especially some personal real experience has such power to influence people . So if we ’d like to connect with people , a story is a good start . Storytelling can also be used in business context to attract attention , to influence people to make decision . Approach I think mind mapping tool also can be used when trying to resolve problems , you can list current status , all relevant possible causes of the problem , possible solutions , etc . And during the process of analysis or when you have the final choice , you can add the storytelling tool . ### Output:

8718

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Mind Mapping + Ethnographic Interviews by Barbara Pedro Challenge In my company I facilitate Design Thinking sessions by request to help teams of different size to tackle challenges they face in everyday life . Our Global Support technical team reached out to me and asked for help to address the following ​challenge​ : ​“How can we redesign the job experience and increase happiness in Global Support Team ? ” . According to the results of anonymous questionnaire , members of this team ( 20 + people in each of the 5 locations ) showed little interest in work and were demotivated , while the level of trust in the team was critically low . Design criteria​ : The proposed solution should not have has any impact on ongoing operations ( customer queries to be resolved on time and according to quality standards ) and has to be tested without budget . Project scope : While the proposed solutions did not require any budget , they needed time and project manager - one employee dedicated 15 % of her worktime to apply the ideas to work process . The ideas will be piloted in November and December in one office location . If in the end of the test period significant improvement in happiness and motivation are observed , these solutions will become “ business as usual ” processes for other 5 + locations . Time frame : ​We conducted a 4h session to collects user insights and brainstorm on fast solutions . Rapid prototyping / pilot stage will take place in November and December . Selection Important Note : While the task was to pick one of the four suggested tools , we needed to conduct preliminary research before moving in to Mind Mapping , since we started from the scratch . Therefore I combined Mind Mapping with preliminary Etnographic Interviewing . Since we had final users ( Global Support agents ) in the room , we decided that ​Mind Mapping Tool from Week 3 combined with ​etnographic approach ​with elements of Journey Mapping will be the most appropriate tool at this stage . Etnographic research ( the tool described in the ​“Good Kitchen ” Story from Week 1 ) is one of the first steps on “ What is ” stage which allowed us to observe the situations and experiences from daily life that led to dissatisfaction and helped to find out the unarticulated needs of end users by asking deep open - ended questions and watching the user behavior . In our scenario ​unarticulated ​was the key word , since due to low trust level team members did not share their insights and personal views and did not have time to listen to each other . Along with this , this tool is generally quick to use , allows to step in the boots of the end user and does not require any budget . To all the information collected during interviews we applied the ​Mind Mapping tool​. It allowed us to look for patterns and identify the most “ painful ” issues . Participants grouped the major repetative concerns on sticky notes according to more general themes and invited representatives of other subgroups ( additional stakeholders ) to provide their fresh view and ideas on existing structure . Application I divided the participants in 3 working groups and introduced them to the concept of ​active listening - fully involved , without interruptions , elaborating and asking follow - up questions wherever possible . Main rule - only one person speaking at a time . Agents were describing their daily routine in details while answering open - ended questions : “ Tell me about the time when you felt that you were treated unfairly in the workplace ” , “ describe the moments when you feel that your contribution is meaningful ” etc . The managers of the team were appointed as interviewers in each of the groups and were writing down the key points . After the interviewing stage we moved to ​Mind Mapping and I asked them to group the key points under the generalizing insights which might become subchallenges . After working on patterns in group and receiving feedback from members of other groups , participants were allowed to cast 3 votes each on the idea groups which they found the most relevant and important to solve . Each group had to identify an idea they would work on ( out of 5 - 7 proposed issues ) by voting . As a result we identified 3 sub - challenges to tackle : ● Poor level of technical & product skills among new agents ; ● Uneven workload during different seasons ; ● Unfair distribution of work volumes in everyday job process . After “ What if ” and “ what wows ” stages where the participants generated ideas in individual and group brainstorming and sorted out those matching the Design Criteria , mentioned above , the groups came up with the ​following ideas for prototyping ​(high - level description here ): ● Re - design the workflow experience for agents to avoid unequal distribution of work ; ● Design an Onboarding framework with dedicated trainers which will allow to train new agents faster and more efficiently ; ● Re - distribute the workload and change the productivity targets in low and peak seasons . Insights In this challenge I have learnt that creating a safe environment for teams with low trust level and making sure that everyone ’s problems and point of views are heard and taken into consideration by management can be a very powerful experience . After a set of questions the participants finally articulated their needs and concerns ​which allowed us to build solution on this basis . I understood that active listening without interruptions played important role here , since during the regular weekly meetings team members often interrupt each other and show disagreement , which turned out to be one of the drivers for low trust . I could say that etnographic deep interviews with open - ended questions and journey mapping are great tools if you are facing a design challenge in an unknown environment , do n’t have enough facts for analysis and are just not sure where to start . Regarding Mind Mapping my learning is that it is very important to watch out for ideas - outliers - they might be brilliant but easily get lost if they do n’t get enough support on the spot . Since I ’ve noticed couple of great insights which got lost , I suggested the team to collect absolutely all sticky notes and go through them once again after the session . Approach In the limited time frame we had ( 4 hours for collecting user insights and brainstorming on possible solutions ) the in - room etnographic interviewing was the most efficient approach , which helped to break the ice between the teammates , hear and be heard . This particular approach helped us to start from the scratch , allowed me to get to know the end users and gain authority among the participants . The Mind Mapping , which followed , helped to structure personal stories from different people into common issues , experienced by each of the agents in various moments and formats . If we had more time , I would suggest to take the same approach to the next level : organize 2h-4h shadowing sessions for managers , where they could observe the particular challenges the team faces , collect the insights about tools and instruments the team is using and their impact on overall well - being and do deeper research on personal relationship and respect in the team to work with trust issues . I would also love to invite managers and senior decision - making for an “ exhibition of ideas ” , where they could leave their observations and identify the most feasible solutions based on required time allocation , budget and organizational objectives .

EMAIL: ID_NUM: NAME_STUDENT: Barbara Pedro PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Mind Mapping + Ethnographic Interviews by Barbara Pedro Challenge In my company I facilitate Design Thinking sessions by request to help teams of different size to tackle challenges they face in everyday life . Our Global Support technical team reached out to me and asked for help to address the following ​challenge​ : ​“How can we redesign the job experience and increase happiness in Global Support Team ? ” . According to the results of anonymous questionnaire , members of this team ( 20 + people in each of the 5 locations ) showed little interest in work and were demotivated , while the level of trust in the team was critically low . Design criteria​ : The proposed solution should not have has any impact on ongoing operations ( customer queries to be resolved on time and according to quality standards ) and has to be tested without budget . Project scope : While the proposed solutions did not require any budget , they needed time and project manager - one employee dedicated 15 % of her worktime to apply the ideas to work process . The ideas will be piloted in November and December in one office location . If in the end of the test period significant improvement in happiness and motivation are observed , these solutions will become “ business as usual ” processes for other 5 + locations . Time frame : ​We conducted a 4h session to collects user insights and brainstorm on fast solutions . Rapid prototyping / pilot stage will take place in November and December . Selection Important Note : While the task was to pick one of the four suggested tools , we needed to conduct preliminary research before moving in to Mind Mapping , since we started from the scratch . Therefore I combined Mind Mapping with preliminary Etnographic Interviewing . Since we had final users ( Global Support agents ) in the room , we decided that ​Mind Mapping Tool from Week 3 combined with ​etnographic approach ​with elements of Journey Mapping will be the most appropriate tool at this stage . Etnographic research ( the tool described in the ​“Good Kitchen ” Story from Week 1 ) is one of the first steps on “ What is ” stage which allowed us to observe the situations and experiences from daily life that led to dissatisfaction and helped to find out the unarticulated needs of end users by asking deep open - ended questions and watching the user behavior . In our scenario ​unarticulated ​was the key word , since due to low trust level team members did not share their insights and personal views and did not have time to listen to each other . Along with this , this tool is generally quick to use , allows to step in the boots of the end user and does not require any budget . To all the information collected during interviews we applied the ​Mind Mapping tool​. It allowed us to look for patterns and identify the most “ painful ” issues . Participants grouped the major repetative concerns on sticky notes according to more general themes and invited representatives of other subgroups ( additional stakeholders ) to provide their fresh view and ideas on existing structure . Application I divided the participants in 3 working groups and introduced them to the concept of ​active listening - fully involved , without interruptions , elaborating and asking follow - up questions wherever possible . Main rule - only one person speaking at a time . Agents were describing their daily routine in details while answering open - ended questions : “ Tell me about the time when you felt that you were treated unfairly in the workplace ” , “ describe the moments when you feel that your contribution is meaningful ” etc . The managers of the team were appointed as interviewers in each of the groups and were writing down the key points . After the interviewing stage we moved to ​Mind Mapping and I asked them to group the key points under the generalizing insights which might become subchallenges . After working on patterns in group and receiving feedback from members of other groups , participants were allowed to cast 3 votes each on the idea groups which they found the most relevant and important to solve . Each group had to identify an idea they would work on ( out of 5 - 7 proposed issues ) by voting . As a result we identified 3 sub - challenges to tackle : ● Poor level of technical & product skills among new agents ; ● Uneven workload during different seasons ; ● Unfair distribution of work volumes in everyday job process . After “ What if ” and “ what wows ” stages where the participants generated ideas in individual and group brainstorming and sorted out those matching the Design Criteria , mentioned above , the groups came up with the ​following ideas for prototyping ​(high - level description here ): ● Re - design the workflow experience for agents to avoid unequal distribution of work ; ● Design an Onboarding framework with dedicated trainers which will allow to train new agents faster and more efficiently ; ● Re - distribute the workload and change the productivity targets in low and peak seasons . Insights In this challenge I have learnt that creating a safe environment for teams with low trust level and making sure that everyone ’s problems and point of views are heard and taken into consideration by management can be a very powerful experience . After a set of questions the participants finally articulated their needs and concerns ​which allowed us to build solution on this basis . I understood that active listening without interruptions played important role here , since during the regular weekly meetings team members often interrupt each other and show disagreement , which turned out to be one of the drivers for low trust . I could say that etnographic deep interviews with open - ended questions and journey mapping are great tools if you are facing a design challenge in an unknown environment , do n’t have enough facts for analysis and are just not sure where to start . Regarding Mind Mapping my learning is that it is very important to watch out for ideas - outliers - they might be brilliant but easily get lost if they do n’t get enough support on the spot . Since I ’ve noticed couple of great insights which got lost , I suggested the team to collect absolutely all sticky notes and go through them once again after the session . Approach In the limited time frame we had ( 4 hours for collecting user insights and brainstorming on possible solutions ) the in - room etnographic interviewing was the most efficient approach , which helped to break the ice between the teammates , hear and be heard . This particular approach helped us to start from the scratch , allowed me to get to know the end users and gain authority among the participants . The Mind Mapping , which followed , helped to structure personal stories from different people into common issues , experienced by each of the agents in various moments and formats . If we had more time , I would suggest to take the same approach to the next level : organize 2h-4h shadowing sessions for managers , where they could observe the particular challenges the team faces , collect the insights about tools and instruments the team is using and their impact on overall well - being and do deeper research on personal relationship and respect in the team to work with trust issues . I would also love to invite managers and senior decision - making for an “ exhibition of ideas ” , where they could leave their observations and identify the most feasible solutions based on required time allocation , budget and organizational objectives . ### Output:

8474

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping Challenge When I started working as R&D department director at a large hospital , I found there was a big problem about lack of involvement , commitment and proactivity among employees , which was already causing a decrease in efficiency and success obtaining positive results from the department . Therefore , I decided to address the challenge of solving this situation using design thinking tools , which are proper to be applied across internal projects related to people management . Selection The design thinking tool I selected was mind mapping applied to human resources , which can bring great value to the organization , employees and the department itself . Application A diverse and multidisciplinary team was created with all employees from my department and also some employees from other areas . In this way , it helped to generate a common language among different people involved , in order to help to understand magnitude of the challenge and its implications . The objective was to represent in a graphic , organized and structured way a series of ideas ( mind mapping ) around a central question related to the following challenge : How should internal initiatives be aimed at promoting involvement , creativity and intrapreneurship ? Based on this idea , different characteristics that should be met by the initiatives to be promoted , and the benefits they should provide both to employees and the hospital . By decomposing the initial challenge into several sections , the team was better able to understand how to solve it , and to decide if it is more convenient to focus on some aspects or others . Insight Applying mind mapping , team members were able to observe , investigate , listen , generate and analyze ideas , which at first were not very valuable . However , with the tool used , the ideas could be filtered to select the most promising ones . From these results I realized that , in order to achieve the full involvement of employees , it was very important to generate new transparent and credible ways of working taking into account the proposals of employees , which encourage participation and communication between departments , which contribute to personal and professional growth , aligned with the objectives of the organization . Approach The applied design thinking tool was very effective to understand employees , their frustrations , motivations and concerns . It was also very useful to generate and select the best ideas in order to finish the lack of involvement , commitment and proactivity . In my opinion , this tool offers many possibilities and should be adopted proactively , as it will not only bring better solutions in the area of people management , but also in the departments and companies applying it .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping Challenge When I started working as R&D department director at a large hospital , I found there was a big problem about lack of involvement , commitment and proactivity among employees , which was already causing a decrease in efficiency and success obtaining positive results from the department . Therefore , I decided to address the challenge of solving this situation using design thinking tools , which are proper to be applied across internal projects related to people management . Selection The design thinking tool I selected was mind mapping applied to human resources , which can bring great value to the organization , employees and the department itself . Application A diverse and multidisciplinary team was created with all employees from my department and also some employees from other areas . In this way , it helped to generate a common language among different people involved , in order to help to understand magnitude of the challenge and its implications . The objective was to represent in a graphic , organized and structured way a series of ideas ( mind mapping ) around a central question related to the following challenge : How should internal initiatives be aimed at promoting involvement , creativity and intrapreneurship ? Based on this idea , different characteristics that should be met by the initiatives to be promoted , and the benefits they should provide both to employees and the hospital . By decomposing the initial challenge into several sections , the team was better able to understand how to solve it , and to decide if it is more convenient to focus on some aspects or others . Insight Applying mind mapping , team members were able to observe , investigate , listen , generate and analyze ideas , which at first were not very valuable . However , with the tool used , the ideas could be filtered to select the most promising ones . From these results I realized that , in order to achieve the full involvement of employees , it was very important to generate new transparent and credible ways of working taking into account the proposals of employees , which encourage participation and communication between departments , which contribute to personal and professional growth , aligned with the objectives of the organization . Approach The applied design thinking tool was very effective to understand employees , their frustrations , motivations and concerns . It was also very useful to generate and select the best ideas in order to finish the lack of involvement , commitment and proactivity . In my opinion , this tool offers many possibilities and should be adopted proactively , as it will not only bring better solutions in the area of people management , but also in the departments and companies applying it . ### Output:

13361

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Mind Mapping to increase the sales Challenge I am working in a retail store , as a store manager . I am having a challenge at hand is - our sales are not as per the benchmark , as compared to other similar stores , of the same retail format . Wanted to discover the reasons for low sales of the store . Selection Have chosen Mind Mapping tools , as it easy to put all the thought process and steps on the chart , so that it can be seen by others too . We can then validate the steps and take corrective measures . It will be easy to explain to other staffs where we are going well and where we are lacking . Application We put all the sales process / flows on the paper and tried to look at each of them closely . We took example of last customer who bought from our store . We checked if the selling steps was properly followed – Greeting , Discovering Needs , Demonstration , Assume close , handling objections and completing the sales . Are we using upselling and cross selling techniques to increase average selling price per customer . This will help in increasing our top and bottom line . Insight After careful analysis with the team , we identified some areas that we could have pitched some add - on / complementary products , that customer will need to make full use of the parent product purchased . Eg : Selling Home Theatre to customer buying Television . This will increase overall average sales amount per customer , although marginally . It is easier for any customer to increase their purchase by 10 - 20 % that they were made realise that they will need them . In some place few staffs were not having enough knowledge of the product and hence not looking confident to the customer . Many customer were left without someone attending them . Approach As Mind mapping tools is simple and easy to understand at the store staff level , I would take this Mind mapping chart and discuss with each of the staffs and shall ask for your opinion on how we can increase the sales of our store . Noting their feedback and resolving their grievance if any . I may also review this in team meeting with this same Mind mapping chart and check where we stand now – How much points we have started covering and what is the result we have achieved . 

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Mind Mapping to increase the sales Challenge I am working in a retail store , as a store manager . I am having a challenge at hand is - our sales are not as per the benchmark , as compared to other similar stores , of the same retail format . Wanted to discover the reasons for low sales of the store . Selection Have chosen Mind Mapping tools , as it easy to put all the thought process and steps on the chart , so that it can be seen by others too . We can then validate the steps and take corrective measures . It will be easy to explain to other staffs where we are going well and where we are lacking . Application We put all the sales process / flows on the paper and tried to look at each of them closely . We took example of last customer who bought from our store . We checked if the selling steps was properly followed – Greeting , Discovering Needs , Demonstration , Assume close , handling objections and completing the sales . Are we using upselling and cross selling techniques to increase average selling price per customer . This will help in increasing our top and bottom line . Insight After careful analysis with the team , we identified some areas that we could have pitched some add - on / complementary products , that customer will need to make full use of the parent product purchased . Eg : Selling Home Theatre to customer buying Television . This will increase overall average sales amount per customer , although marginally . It is easier for any customer to increase their purchase by 10 - 20 % that they were made realise that they will need them . In some place few staffs were not having enough knowledge of the product and hence not looking confident to the customer . Many customer were left without someone attending them . Approach As Mind mapping tools is simple and easy to understand at the store staff level , I would take this Mind mapping chart and discuss with each of the staffs and shall ask for your opinion on how we can increase the sales of our store . Noting their feedback and resolving their grievance if any . I may also review this in team meeting with this same Mind mapping chart and check where we stand now – How much points we have started covering and what is the result we have achieved .  ### Output:

19216

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

STORY   TELLING   IN   PSYCHOTHERAPY Daniel Vazquez Elements : 1 . Challenge : I   am   a   Jungian   psychotherapist ,   with   a   Buddhist   and   psychogenealogy   orienta : on .   I   work   with   single   adults   and   couples ,   which   usually   a < end   to   a   session   because   they   are   suffering   of   an   unknown   cause .   Their   ini : al   demand   almost   always   is   located   as   a   fail   in   communica : on .   But ,   the   real   cause   is   always   a   different   one ,   they   can´t   even   express .   It   takes   me   between   two   or   three   sessions   to   really   find   out   what´s   the   source   of   their   suffering .   I   have   tried   to   use   techniques   to   help   them   iden : fy   and   express   in   a   clearer   way   the   reason   of   their   suffering   in   order   to   start   their   healing   process   as   soon   as   possible . 2 . Selec?on : I   selected   Storytelling   as   a   design   tool   because   it   is   helpful   to   develop   deeper   empathy   with   human   beings   in   the   present   : me   and   create   neat   images   and   percep : ons   about   the   future   opportuni : es   and   resources   people   may   have   or   develop .   I   was   looking   for   some   sort   of   visual   technique ,   which   could   be   useful   to   help   my   pa : ents   to   see   their   problems   from   a   different   perspec : ve .   It   implied   to   detach   them   from   their   own   body ,   to   help   them   see   their   problem   from   a   different   angle ,   to   iden : fy   many   other   possibili : es ,   get   some   distance   from   their   original   ideas ,   to   make   an   insight   of   the   real   situa : on   and   start   their   healing   process   with   they   assuming   full   responsibility . 
 To   achieve   this ,   I   needed   to   make   the   same   movement   myself :   change   my   own   mindset   with   an   innova : ve   approach .   I   know   the   importance   of   the   family   tree ,   but   it´s   hard   for   a   pa : ent   to   put   aside   his   immediate   suffering   in   order   to   tell   his   stories   about   ancestors   and   understand   the   dynamics   behind   the   family   tree . 3 . Applica?on : As   I   get   to   understand   the   George   and   Geoff   cycle ,   I   found   out   that   I   should   detach   from   my   own   percep : ons   and   data   about   the   pa : ents   in   order   to   discover   some   new   insight   I   could n’t   see   un : l   now .   Instead   of   trying   to   put   the   pa : ent   in   my   mindset   track ,   I   try   to   develop   some   empathy   to   detect   the   mul : ple   hidden   growth   opportuni : es   I   had n’t   been   able   to   see .  
 I   used   two   different   tools :   family   trees   and   constella : on   figures . 
 I   built   a   family   tree   in   small   wood   cubes   and   I   also   used   playmobile   figures . 
 I   tried   to   help   them   tell   their   own   family   stories   using   objects   which   they   could   manipulate   with   their   own   hands   while   trying   to   remember ,   to   visualize   and   to   set   their   family   members   as   they   remembered ,   while   expressing   their   emo : ons   and   memories   in   an   oral   language :   connec : ng   their   feelings ,   thoughts   and   emo : ons   with   physical   objects   detached   from   their   own   bodies . 4 . Insight : I   try   this   storytelling   tools   with   a   two   new   pa : ents .   I   selected   them   because   of   two   main   causes :   they   have   never   a < ended   to   a   psychotherapy   session   before .   And   they   have   any   medita : on   experience . 
 First ,   I   asked   them ,   as   usual   in   a   regular   psychotherapy   session ,   about   the   cause   of   their   visit .   What   would   the   try   to   solve ?   Both   of   them   expressed   their   problem   as   a   communica : on   fail . 
 In   the   very   first   session ,   I   try   a   light   5   minute   medita : on   prac : ce   in   order   to   calm   down   their   anxiety .   The   goal   was   to   get   them   centered   in   the   present   moment   in   the   present   place .   Trying   to   avoid   any   other   thought ,   emo : on   or   feeling .   Once ,   they   finished   their   medita : on ,   I   asked   them   to   express   their   problem   trough   the   mobile   figures   by   choosing   figures   to   represent   the   member   in   their   family   involved   in   their   emo : onal   suffering .  
 Once   the   picked   the   figures ,   they   were   asked   to   put   them   on   the   table   while   expressing   in   detail   their   problem .  
 When   they   finished ,   I   asked   them   to   take   a   5   minute   pause   to   see   the   image   of   the   figures   in   the   table .   Then   I   asked   them   to   think   and   tell   the   same   story   again ,   but   considering   the   posi : on   of   the   figures .  
 Both   of   them   told   a   very   different   story   that   the   one   they   told   in   the   very   first   : me .  
 Now ,   they   could   see   some   details   they   had   not   been   able   to   see   before .  
 Then ,   I   asked   them   to   take   the   family   tree   cubes   and   show   me   how   was   their   families   organized .   As   they   took   the   pieces ,   it   was   easy   for   them   to   make   the   family   arrangement .   This   is   a   process   that   usually   takes   two   or   three   sessions .   They   could   make   it   in   a   ma < er   of   a   couple   of   minutes .   With   the   two   sets   of   images   on   the   table ,   they   were   able   to   express   their   problems   from   a   different   perspec : ve .  
 I   try   a   new   one   minute   medita : on   to   get   the   pa : ent   more   relaxed .   And   I   could   tell   the   story   he   had   told   in   a   new   fashion .   Now ,   it   was   not   a   simple   communica : on   problem .  
 They   can   easily   see   the   dynamics   behind   their   suffering .   This   provided   an   excellent   frame   for   the   future   work   in   session   two .  
 In   just   one   session ,   the   pa : ents   could   not   only   rephrase   their   problem ,   but   to   seeing   it   from   a   different   perspec : ve . 5 . Approach : I   had   only   an   opportunity   to   test   these   tools   with   two   pa : ents . 
 It   does   not   represent   enough   evidence   to   get   strong   conclusions . 
 I   will   try   to   share   this   experience   with   some   colleagues   in   order   to   test   the   tools   with   a   lager   amount   of   pa : ents .  
 
 The   design   thinking   course   in   Coursera   helped   me   to   see   a   different   approach   to   the   problem .   I´d   love   to   go   deeper   in   the   understanding   of   this   mindset .

EMAIL: ID_NUM: NAME_STUDENT: Daniel Vazquez PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: STORY   TELLING   IN   PSYCHOTHERAPY Daniel Vazquez Elements : 1 . Challenge : I   am   a   Jungian   psychotherapist ,   with   a   Buddhist   and   psychogenealogy   orienta : on .   I   work   with   single   adults   and   couples ,   which   usually   a < end   to   a   session   because   they   are   suffering   of   an   unknown   cause .   Their   ini : al   demand   almost   always   is   located   as   a   fail   in   communica : on .   But ,   the   real   cause   is   always   a   different   one ,   they   can´t   even   express .   It   takes   me   between   two   or   three   sessions   to   really   find   out   what´s   the   source   of   their   suffering .   I   have   tried   to   use   techniques   to   help   them   iden : fy   and   express   in   a   clearer   way   the   reason   of   their   suffering   in   order   to   start   their   healing   process   as   soon   as   possible . 2 . Selec?on : I   selected   Storytelling   as   a   design   tool   because   it   is   helpful   to   develop   deeper   empathy   with   human   beings   in   the   present   : me   and   create   neat   images   and   percep : ons   about   the   future   opportuni : es   and   resources   people   may   have   or   develop .   I   was   looking   for   some   sort   of   visual   technique ,   which   could   be   useful   to   help   my   pa : ents   to   see   their   problems   from   a   different   perspec : ve .   It   implied   to   detach   them   from   their   own   body ,   to   help   them   see   their   problem   from   a   different   angle ,   to   iden : fy   many   other   possibili : es ,   get   some   distance   from   their   original   ideas ,   to   make   an   insight   of   the   real   situa : on   and   start   their   healing   process   with   they   assuming   full   responsibility . 
 To   achieve   this ,   I   needed   to   make   the   same   movement   myself :   change   my   own   mindset   with   an   innova : ve   approach .   I   know   the   importance   of   the   family   tree ,   but   it´s   hard   for   a   pa : ent   to   put   aside   his   immediate   suffering   in   order   to   tell   his   stories   about   ancestors   and   understand   the   dynamics   behind   the   family   tree . 3 . Applica?on : As   I   get   to   understand   the   George   and   Geoff   cycle ,   I   found   out   that   I   should   detach   from   my   own   percep : ons   and   data   about   the   pa : ents   in   order   to   discover   some   new   insight   I   could n’t   see   un : l   now .   Instead   of   trying   to   put   the   pa : ent   in   my   mindset   track ,   I   try   to   develop   some   empathy   to   detect   the   mul : ple   hidden   growth   opportuni : es   I   had n’t   been   able   to   see .  
 I   used   two   different   tools :   family   trees   and   constella : on   figures . 
 I   built   a   family   tree   in   small   wood   cubes   and   I   also   used   playmobile   figures . 
 I   tried   to   help   them   tell   their   own   family   stories   using   objects   which   they   could   manipulate   with   their   own   hands   while   trying   to   remember ,   to   visualize   and   to   set   their   family   members   as   they   remembered ,   while   expressing   their   emo : ons   and   memories   in   an   oral   language :   connec : ng   their   feelings ,   thoughts   and   emo : ons   with   physical   objects   detached   from   their   own   bodies . 4 . Insight : I   try   this   storytelling   tools   with   a   two   new   pa : ents .   I   selected   them   because   of   two   main   causes :   they   have   never   a < ended   to   a   psychotherapy   session   before .   And   they   have   any   medita : on   experience . 
 First ,   I   asked   them ,   as   usual   in   a   regular   psychotherapy   session ,   about   the   cause   of   their   visit .   What   would   the   try   to   solve ?   Both   of   them   expressed   their   problem   as   a   communica : on   fail . 
 In   the   very   first   session ,   I   try   a   light   5   minute   medita : on   prac : ce   in   order   to   calm   down   their   anxiety .   The   goal   was   to   get   them   centered   in   the   present   moment   in   the   present   place .   Trying   to   avoid   any   other   thought ,   emo : on   or   feeling .   Once ,   they   finished   their   medita : on ,   I   asked   them   to   express   their   problem   trough   the   mobile   figures   by   choosing   figures   to   represent   the   member   in   their   family   involved   in   their   emo : onal   suffering .  
 Once   the   picked   the   figures ,   they   were   asked   to   put   them   on   the   table   while   expressing   in   detail   their   problem .  
 When   they   finished ,   I   asked   them   to   take   a   5   minute   pause   to   see   the   image   of   the   figures   in   the   table .   Then   I   asked   them   to   think   and   tell   the   same   story   again ,   but   considering   the   posi : on   of   the   figures .  
 Both   of   them   told   a   very   different   story   that   the   one   they   told   in   the   very   first   : me .  
 Now ,   they   could   see   some   details   they   had   not   been   able   to   see   before .  
 Then ,   I   asked   them   to   take   the   family   tree   cubes   and   show   me   how   was   their   families   organized .   As   they   took   the   pieces ,   it   was   easy   for   them   to   make   the   family   arrangement .   This   is   a   process   that   usually   takes   two   or   three   sessions .   They   could   make   it   in   a   ma < er   of   a   couple   of   minutes .   With   the   two   sets   of   images   on   the   table ,   they   were   able   to   express   their   problems   from   a   different   perspec : ve .  
 I   try   a   new   one   minute   medita : on   to   get   the   pa : ent   more   relaxed .   And   I   could   tell   the   story   he   had   told   in   a   new   fashion .   Now ,   it   was   not   a   simple   communica : on   problem .  
 They   can   easily   see   the   dynamics   behind   their   suffering .   This   provided   an   excellent   frame   for   the   future   work   in   session   two .  
 In   just   one   session ,   the   pa : ents   could   not   only   rephrase   their   problem ,   but   to   seeing   it   from   a   different   perspec : ve . 5 . Approach : I   had   only   an   opportunity   to   test   these   tools   with   two   pa : ents . 
 It   does   not   represent   enough   evidence   to   get   strong   conclusions . 
 I   will   try   to   share   this   experience   with   some   colleagues   in   order   to   test   the   tools   with   a   lager   amount   of   pa : ents .  
 
 The   design   thinking   course   in   Coursera   helped   me   to   see   a   different   approach   to   the   problem .   I´d   love   to   go   deeper   in   the   understanding   of   this   mindset . ### Output:

8584

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch Challenge & Selection Since the beginning of this year , our lives turn up in several changes . Firstly , my husband was fired , and the pandemic makes us to enterprise a new business . Both of us have been working in pharmaceutical . Companies , where the long - term launching plan , some times have been established outside our country ( Mexico ) ; additionally , there are sufficient data around the world in terms of units , values and growth fo specific diseases and products . When the lockdown started in Mexico , we noticed that there were a lot of products , which were turning essential like face masks , antibacterial hand gel , space sanitation , body bags , disposable face shields , etc . As soon as it was possible , we started to develop a virtual catalogue , and we spread it out . Fortunately , we began with sales to factories which requires this kind of products , immediately . Furthermore , we noticed that online sales increased considerably , so we developed a virtual shop with all of those items , but we have to think about two challenges : 1 . The pandemic , in a few months , will be controlled by a vaccine , so our sales will decrease . 2 . We have an open channel strength which could increase sales with a different type of items before the pandemic will finish . Due to the lack of information to select new products for our online store , we will you the learning launch tool . Application We selected our first launch product from the top seller new releases in different online retail stores . After finding a reliable supplier , we order a small batch to do our learning launch . We started with ads in two social networks Facebook and Instagram , selecting a broader audience and interests as possible in the first step to avoid consumer target assumptions . As a part of our research , before they buy , we offer an additional discount if they take a quick survey where we can narrow the audience and consumer interests . After they receive their product we invited them to our " Hundred Uses Challenge " that consisted on posting their pictures of how they use the product and the most original usage or photo will get a USD 100 card to spend in our online store . The objective of this learning launch was to find consumer insights and not sales in this first stage , so we had to continue for three weeks with the advertisement to have the information needed to launch nationwide . The first two weeks , we decided to not modifying the ad target , and in the third , we addressed to the consumer results to prove that we were on the right track . Insights & Approach As a result of our Learning launch , we obtained very different consumer target as we expected . We assumed that the new product would be bought by people who like grilling and outdoor activities , but 80 % of the sales came from someone looking for a gift , so our user was right as we imagined but most of them they do n't buy this articles for themselves . In the first two weeks of our learning launch , we identified that 90 % of consumers came from women with interest in cooking and outdoor activities as they follow these pages . Design thinking tools gave us the track to develop a strategy to find the measure between the invest and ROI of our launches . Therefore , it showed us a path less uncertain ; letting our customer can give us their point of view despite the distance and our small research investment .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch Challenge & Selection Since the beginning of this year , our lives turn up in several changes . Firstly , my husband was fired , and the pandemic makes us to enterprise a new business . Both of us have been working in pharmaceutical . Companies , where the long - term launching plan , some times have been established outside our country ( Mexico ) ; additionally , there are sufficient data around the world in terms of units , values and growth fo specific diseases and products . When the lockdown started in Mexico , we noticed that there were a lot of products , which were turning essential like face masks , antibacterial hand gel , space sanitation , body bags , disposable face shields , etc . As soon as it was possible , we started to develop a virtual catalogue , and we spread it out . Fortunately , we began with sales to factories which requires this kind of products , immediately . Furthermore , we noticed that online sales increased considerably , so we developed a virtual shop with all of those items , but we have to think about two challenges : 1 . The pandemic , in a few months , will be controlled by a vaccine , so our sales will decrease . 2 . We have an open channel strength which could increase sales with a different type of items before the pandemic will finish . Due to the lack of information to select new products for our online store , we will you the learning launch tool . Application We selected our first launch product from the top seller new releases in different online retail stores . After finding a reliable supplier , we order a small batch to do our learning launch . We started with ads in two social networks Facebook and Instagram , selecting a broader audience and interests as possible in the first step to avoid consumer target assumptions . As a part of our research , before they buy , we offer an additional discount if they take a quick survey where we can narrow the audience and consumer interests . After they receive their product we invited them to our " Hundred Uses Challenge " that consisted on posting their pictures of how they use the product and the most original usage or photo will get a USD 100 card to spend in our online store . The objective of this learning launch was to find consumer insights and not sales in this first stage , so we had to continue for three weeks with the advertisement to have the information needed to launch nationwide . The first two weeks , we decided to not modifying the ad target , and in the third , we addressed to the consumer results to prove that we were on the right track . Insights & Approach As a result of our Learning launch , we obtained very different consumer target as we expected . We assumed that the new product would be bought by people who like grilling and outdoor activities , but 80 % of the sales came from someone looking for a gift , so our user was right as we imagined but most of them they do n't buy this articles for themselves . In the first two weeks of our learning launch , we identified that 90 % of consumers came from women with interest in cooking and outdoor activities as they follow these pages . Design thinking tools gave us the track to develop a strategy to find the measure between the invest and ROI of our launches . Therefore , it showed us a path less uncertain ; letting our customer can give us their point of view despite the distance and our small research investment . ### Output:

14512

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge and Selection While attending the Dehradun , I was a Personal Ethics Education Representative ( PEER ) . Our primary job was to act as liaisons between cadets and mental health agencies . Part of that job was to be effective active listeners . Active listening to a PEER meant asking questions that continue conversations without offering solutions . Our goal in active listening was to offer empathy , allow a person to verbalize their feelings , and , if needed , provide an agency that can help them through problem sets they may be facing . A major challenge we faced was preparing new PEERs every year . Some PEERs had little understanding or grasp of this concept and some did n’t even care . We used storytelling as a vehicle for training new PEERs because it put concepts ( in this case active listening ) into an easy - to - understand frame and it was more engaging and tangible to PEERs who initially displayed apathy . Application We used storytelling in several ways . The first was to provide a real - life scenario where active listening proved to be an asset to PEERs in getting fellow cadets aid they needed . The second was Providing an example story that provided context in a personal way . Finally , we used storytelling to provide possible situations a PEER may face and gave them the opportunity to practice active listening for themselves . When we told our first story , we used an actual experience a PEER had with actual names and identifying information censored or changed . Ultimately this PEER was able to listening to the cadet 's thoughts , pull the emotions and core problems the cadet identified from them , and was able to effectively direct them to a helping agency . The cadet went on to have a successful career thanks to the help of that PEER . We told this story as an introduction to contextualize the concept and to promote empathy . It showed that this job could have a direct impact on the life and success of other cadets . Our second story , we implored trainees to draw from personal experience . We asked them to think of a time where they where they were emotionally charged and felt the need to talk to someone . How did it feel to verbalize their feelings ? Was the person they were talking to focused on solutions rather than listening ? How did that make them feel ? This story was to demonstrate why active listening was a valuable tool for PEERs and why passive listening or problem - seeking listening can be frustrating and discourage future endeavors to seek out help . Our final storytelling , was a series of stories told in small groups . The facilitator would act as the individual seeking help from the trainees . They would explain the basics of their situation and it was up to trainees to pull out important information without invalidating feelings or driving the help - seeker away . Not only did this provide practice , but it also provided more context in which active listening can be used . The sum of all this storytelling was to show the problem sets fellow cadets faced , incite empathy , and provide tangible examples for why we should care about active listening and the position of PEER . Insight I had the unique position of seeing both sides of the coin when it came to using storytelling in this context . When I first became a PEER , I got to see it from the trainee side . I was excited about the job , but apathetic towards the training . I thought most PEER training was an insult to my intelligence . After being guided through the second story , however , I understood the difference between my version of listening and active listening . This changed my perspective for the training as a whole . I realized there were perspectives in PEER training that were n’t necessarily offered in typical , everyday life . On the other hand , I got to see this as a trained PEER , helping new arrivals . A major takeaway for me was seeing how storytelling could incite empathy . I had one trainee , a football player , who was disengaged and uninterested in both the position and the training . He started to gain some interest with the storytelling given to the group . When I provided my own experience , where someone used active listening for me , and helped me climb out of a deep depression and leave a toxic relationship by taking me to a helping agency , he realized how real this position and training was . He became more engaged and verbal throughout the rest of the training . This showed me that apathetic trainees do care , they just may not understand the importance of why they ’re there . Approach One thing I would change in the future is the generic feel of the stories . I found the most effective stories were one that a person in the room had experienced or felt . While the stories we shared were real stories , they lost emotion by being old or having the narrator distant . In future iterations , I would ask a volunteer who was comfortable sharing a story to tell their story in person . This makes it feel even more real . It incites more emotion because the person who went through it is present and help convey the emotion . I think having a specific story like that would really drive home the message that active listening and the PEER position are integral to cadet health .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge and Selection While attending the Dehradun , I was a Personal Ethics Education Representative ( PEER ) . Our primary job was to act as liaisons between cadets and mental health agencies . Part of that job was to be effective active listeners . Active listening to a PEER meant asking questions that continue conversations without offering solutions . Our goal in active listening was to offer empathy , allow a person to verbalize their feelings , and , if needed , provide an agency that can help them through problem sets they may be facing . A major challenge we faced was preparing new PEERs every year . Some PEERs had little understanding or grasp of this concept and some did n’t even care . We used storytelling as a vehicle for training new PEERs because it put concepts ( in this case active listening ) into an easy - to - understand frame and it was more engaging and tangible to PEERs who initially displayed apathy . Application We used storytelling in several ways . The first was to provide a real - life scenario where active listening proved to be an asset to PEERs in getting fellow cadets aid they needed . The second was Providing an example story that provided context in a personal way . Finally , we used storytelling to provide possible situations a PEER may face and gave them the opportunity to practice active listening for themselves . When we told our first story , we used an actual experience a PEER had with actual names and identifying information censored or changed . Ultimately this PEER was able to listening to the cadet 's thoughts , pull the emotions and core problems the cadet identified from them , and was able to effectively direct them to a helping agency . The cadet went on to have a successful career thanks to the help of that PEER . We told this story as an introduction to contextualize the concept and to promote empathy . It showed that this job could have a direct impact on the life and success of other cadets . Our second story , we implored trainees to draw from personal experience . We asked them to think of a time where they where they were emotionally charged and felt the need to talk to someone . How did it feel to verbalize their feelings ? Was the person they were talking to focused on solutions rather than listening ? How did that make them feel ? This story was to demonstrate why active listening was a valuable tool for PEERs and why passive listening or problem - seeking listening can be frustrating and discourage future endeavors to seek out help . Our final storytelling , was a series of stories told in small groups . The facilitator would act as the individual seeking help from the trainees . They would explain the basics of their situation and it was up to trainees to pull out important information without invalidating feelings or driving the help - seeker away . Not only did this provide practice , but it also provided more context in which active listening can be used . The sum of all this storytelling was to show the problem sets fellow cadets faced , incite empathy , and provide tangible examples for why we should care about active listening and the position of PEER . Insight I had the unique position of seeing both sides of the coin when it came to using storytelling in this context . When I first became a PEER , I got to see it from the trainee side . I was excited about the job , but apathetic towards the training . I thought most PEER training was an insult to my intelligence . After being guided through the second story , however , I understood the difference between my version of listening and active listening . This changed my perspective for the training as a whole . I realized there were perspectives in PEER training that were n’t necessarily offered in typical , everyday life . On the other hand , I got to see this as a trained PEER , helping new arrivals . A major takeaway for me was seeing how storytelling could incite empathy . I had one trainee , a football player , who was disengaged and uninterested in both the position and the training . He started to gain some interest with the storytelling given to the group . When I provided my own experience , where someone used active listening for me , and helped me climb out of a deep depression and leave a toxic relationship by taking me to a helping agency , he realized how real this position and training was . He became more engaged and verbal throughout the rest of the training . This showed me that apathetic trainees do care , they just may not understand the importance of why they ’re there . Approach One thing I would change in the future is the generic feel of the stories . I found the most effective stories were one that a person in the room had experienced or felt . While the stories we shared were real stories , they lost emotion by being old or having the narrator distant . In future iterations , I would ask a volunteer who was comfortable sharing a story to tell their story in person . This makes it feel even more real . It incites more emotion because the person who went through it is present and help convey the emotion . I think having a specific story like that would really drive home the message that active listening and the PEER position are integral to cadet health . ### Output:

11830

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Learning Launch – Branch Marketing CHALLENGE I work for a bank as part of the analytics team . Analytics has historically been assisting the marketing team with how best to place marketing banners in branches . One of the focus points is to investigate which banners need to be present in each branch . There are many types of banners that could be printed , but these are costly if not placed in the right branches for the right people to see them . The objective of this project is to strategically place product banners in the right places to drive product take up . SELECTION Of all design thinking tools , learning launch is the best way to go about this investigation . The use of test and learn information can be used to develop the best banners to place in each branch . Some banners will be placed in certain branches and this will be compared to the holdout group with no banners . If the branches with banners lead to more take - ups of products , then the test will be deemed successful . If not , then the test can be run again with alternative banners in place . APPLICATION In depth analytics is used to find all customers who could enter each branch and also each customer ’s propensity to take up products with the bank . Given all analysis and data is ready , a test sample of branches can be selected where banners containing specific information can be placed in the branches . Branches where it is believed customers will take up more of a certain product , will have different banners placed in them . The banners are very costly and instead of rolling out to all branches at one time , only a handful of branches will be used as a test . A holdout sample of branches ( comparable to those in the test set ) , will also be monitored , but no banners will be placed in these branches . The banners will be up for a period of 4 weeks and after the 4 weeks , insights will be used from each of the test and holdout branches . If the product take up in the branches with banners of products , is higher than where there is no banner , then the test ( learning launch ) has worked . If this is the case , then all banners can be rolled out to all branches . If the test group does not show more product take up than the holdout group , then the analytics need to be investigated in more detail to ensure a better way of placing banners . Once this analysis is finished and new decisions have been made , then another test and holdout group can be investigated . INSIGHT This project is in initial phases of being launched , but with the learning launch , I am hoping to get insights from the small group of branches where test banners are placed . If there is insight of this working , then the full rollout can happen . If not , that means the analytics need more investigation and another learning launch can kick off . Other insight that might be valuable is to find out product take up information within the first 2 weeks of the banners being visible . Though the banners can stay up for the full 4 weeks as planned , the plan for what next steps are , should be visible at this point – whether it indicates full rollout or a redo of the learning launch . APPROACH As mentioned , the approach of test and learn in the form of a learning launch , is the best fit design thinking tool that will drive insights . The steps include running a small test group and ensure that the choice of banners is correct before rolling out to all branches . This approach has proved to work best for previous marketing campaigns and that is why I believe this is the best approach to take to ensure success without wasting expenses and with getting highest possible product take - up .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Learning Launch – Branch Marketing CHALLENGE I work for a bank as part of the analytics team . Analytics has historically been assisting the marketing team with how best to place marketing banners in branches . One of the focus points is to investigate which banners need to be present in each branch . There are many types of banners that could be printed , but these are costly if not placed in the right branches for the right people to see them . The objective of this project is to strategically place product banners in the right places to drive product take up . SELECTION Of all design thinking tools , learning launch is the best way to go about this investigation . The use of test and learn information can be used to develop the best banners to place in each branch . Some banners will be placed in certain branches and this will be compared to the holdout group with no banners . If the branches with banners lead to more take - ups of products , then the test will be deemed successful . If not , then the test can be run again with alternative banners in place . APPLICATION In depth analytics is used to find all customers who could enter each branch and also each customer ’s propensity to take up products with the bank . Given all analysis and data is ready , a test sample of branches can be selected where banners containing specific information can be placed in the branches . Branches where it is believed customers will take up more of a certain product , will have different banners placed in them . The banners are very costly and instead of rolling out to all branches at one time , only a handful of branches will be used as a test . A holdout sample of branches ( comparable to those in the test set ) , will also be monitored , but no banners will be placed in these branches . The banners will be up for a period of 4 weeks and after the 4 weeks , insights will be used from each of the test and holdout branches . If the product take up in the branches with banners of products , is higher than where there is no banner , then the test ( learning launch ) has worked . If this is the case , then all banners can be rolled out to all branches . If the test group does not show more product take up than the holdout group , then the analytics need to be investigated in more detail to ensure a better way of placing banners . Once this analysis is finished and new decisions have been made , then another test and holdout group can be investigated . INSIGHT This project is in initial phases of being launched , but with the learning launch , I am hoping to get insights from the small group of branches where test banners are placed . If there is insight of this working , then the full rollout can happen . If not , that means the analytics need more investigation and another learning launch can kick off . Other insight that might be valuable is to find out product take up information within the first 2 weeks of the banners being visible . Though the banners can stay up for the full 4 weeks as planned , the plan for what next steps are , should be visible at this point – whether it indicates full rollout or a redo of the learning launch . APPROACH As mentioned , the approach of test and learn in the form of a learning launch , is the best fit design thinking tool that will drive insights . The steps include running a small test group and ensure that the choice of banners is correct before rolling out to all branches . This approach has proved to work best for previous marketing campaigns and that is why I believe this is the best approach to take to ensure success without wasting expenses and with getting highest possible product take - up . ### Output:

21787

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

“ Print Anywhere ” Learning Launch – Reflection Challenge : I am working for a leading automotive company . We have 10,000 + printers globally . Our team manages global printing operations . Users of our company print millions of pages per month . The issue is lot of prints that contain Confidential and Secret information will be left on the printer trays . This is a serious concern for management . Exposure of key information will cause legal problems and lead to competitive disadvantage . The second issue is environmental . We are wasting lot of paper because users are printing and not collecting the prints . How can reduce paper wastage is the question . The side benefit of reduction in waste printing also reduces overall costs of printing . Selection : We have few options . 1 ) Clear unclaimed printed paper every evening 2 ) Store the print jobs in Printer hard drive and let the users release 3 ) Use the Innovative Solution which is convenient , Easy to use and Secure with no manual intervention . We worked with the vendor and asked for innovative solutions . We selected a “ Print Anywhere ” or “ Follow Me ” print solution , where you can print and go to any printer and release print jobs using company Badge . Application : Now we have solution in mind ( not literally ) , we want to prototype to prove the concept . We quickly acquired the Servers needed for the solution . Recruited volunteers for testing . Prepared test Cases . Solution was ready in 2 weeks . Volunteers enrolled their badges in the system and tested their print jobs and print functions per test cases . The proof of concept was a success . We got confidence that “ Print Anywhere ” solution works . We want to do a Pilot Program to see if the solution works beyond proof of concept . We then extended implementation to 3 IT buildings . Initially we have few minor hiccups , but we are able to handle them quickly . It was great success . Insight : Users loved “ Print Anywhere ” solution . It gave them freedom of going to any printer in any building . I conducted the Survey and 90 % of the responders Strongly liked it . Since only the person can print with his / her badge , it is very secure . They can go to any printer in the building or any other building with this feature enabled , so it is convenient . If the users do n’t print within 24 hrs . , those jobs will be deleted automatically . This reduced the printing volume by 15 % and reduces our printing costs by 8 % . Great success story . Scaling : With success implementations in IT buildings , we decided to scale it globally . First we implemented in North America and then extended to Europe , Asia Pacific and other regions . Overall , we used design - thinking concepts to prototype the idea and test it before launching .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: “ Print Anywhere ” Learning Launch – Reflection Challenge : I am working for a leading automotive company . We have 10,000 + printers globally . Our team manages global printing operations . Users of our company print millions of pages per month . The issue is lot of prints that contain Confidential and Secret information will be left on the printer trays . This is a serious concern for management . Exposure of key information will cause legal problems and lead to competitive disadvantage . The second issue is environmental . We are wasting lot of paper because users are printing and not collecting the prints . How can reduce paper wastage is the question . The side benefit of reduction in waste printing also reduces overall costs of printing . Selection : We have few options . 1 ) Clear unclaimed printed paper every evening 2 ) Store the print jobs in Printer hard drive and let the users release 3 ) Use the Innovative Solution which is convenient , Easy to use and Secure with no manual intervention . We worked with the vendor and asked for innovative solutions . We selected a “ Print Anywhere ” or “ Follow Me ” print solution , where you can print and go to any printer and release print jobs using company Badge . Application : Now we have solution in mind ( not literally ) , we want to prototype to prove the concept . We quickly acquired the Servers needed for the solution . Recruited volunteers for testing . Prepared test Cases . Solution was ready in 2 weeks . Volunteers enrolled their badges in the system and tested their print jobs and print functions per test cases . The proof of concept was a success . We got confidence that “ Print Anywhere ” solution works . We want to do a Pilot Program to see if the solution works beyond proof of concept . We then extended implementation to 3 IT buildings . Initially we have few minor hiccups , but we are able to handle them quickly . It was great success . Insight : Users loved “ Print Anywhere ” solution . It gave them freedom of going to any printer in any building . I conducted the Survey and 90 % of the responders Strongly liked it . Since only the person can print with his / her badge , it is very secure . They can go to any printer in the building or any other building with this feature enabled , so it is convenient . If the users do n’t print within 24 hrs . , those jobs will be deleted automatically . This reduced the printing volume by 15 % and reduces our printing costs by 8 % . Great success story . Scaling : With success implementations in IT buildings , we decided to scale it globally . First we implemented in North America and then extended to Europe , Asia Pacific and other regions . Overall , we used design - thinking concepts to prototype the idea and test it before launching . ### Output:

21590

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Storytelling Challenge & Selection One of my favorite design thinking tools is storytelling , and I use this tool all the time . My work makes me use the tool to its optimum . I work at a company that caters to the needs of the homeless , old age homes where I come across people from different backgrounds and mindsets . Many of them are emotionally weak and disturbed and another lot who are physically suffering . They are people who have been dealing with depression in every aspect of their lives . All of them have a story to share but they are reluctant to do so . I try to bring their lives back on track by asking them to share their worries and problems , so that they feel relaxed after doing so . They are not motivated to do something for themselves , and this engulfs them in a bubble of depression and anxiety . I look to inspire them and to break them free from this and give them a sense of belief that they can succeed . By telling stories and relating to their realities and problems I am able to acknowledge what they strive for . Application The beauty of this design thinking tool is that it can actually change peoples ’ approach and mindset for good , which is a very beautiful thing to happen . I often told my colleagues that we need to have a more client focused approach and try to address each and every other person . We needed to treat each one of them equally as they all are unique in their own rights . I even explained to them that by attending and addressing the needs of any one individual can bring about changes and leave a positive impact on everyone else . I told them a story about when I was working with an NGO and was on the streets delivering edibles to the homeless . I spotted a young boy crying on the footpath and I went up to him . I asked why he was dejected to which he said that his father was suffering from bone cancer and he was in tremendous pain . The boy was going through a lot of emotions and I had to make sure he does not do anything that will bring more pain to his family . I noticed that he needed someone to support him mentally and bring his life out of the huge dark abyss that he had clearly fallen into . I bought him a bottle of juice and sat alongside him .I started telling him a story about my friend whose father was too being diagnosed with bone cancer . Even in tough times they never lost hope and fortunately his father was cured . I made him believe that he did not need to fear of him being alone . Giving him attention at that time made him calm down and relax . He just had to share it with someone and that left a comforting smile on both of our faces . INSIGHT & APPROACH This incident had actually made me shook because that is all it took change his mindset and clear his thoughts . He was glad that he shared his story with me and that is the beauty . When you sit down with someone and start listening to them they experience a feeling of content . Sharing your story with them and them being able to relate to you , you feel connected and tied with them . I told my colleagues and seniors this story , it really started to have a significant impact on the people . This started to bring a lot of alterations in the company including training people . The story had brought a new approach to the company and its functioning . I always thought of the storytelling tool as a skill but it is very much more than that . It has brought a significant impact in my life and has altered my approach towards everything . Now I use it all the time at work , it really helps me depict and illustrate my thoughts and ideas .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Storytelling Challenge & Selection One of my favorite design thinking tools is storytelling , and I use this tool all the time . My work makes me use the tool to its optimum . I work at a company that caters to the needs of the homeless , old age homes where I come across people from different backgrounds and mindsets . Many of them are emotionally weak and disturbed and another lot who are physically suffering . They are people who have been dealing with depression in every aspect of their lives . All of them have a story to share but they are reluctant to do so . I try to bring their lives back on track by asking them to share their worries and problems , so that they feel relaxed after doing so . They are not motivated to do something for themselves , and this engulfs them in a bubble of depression and anxiety . I look to inspire them and to break them free from this and give them a sense of belief that they can succeed . By telling stories and relating to their realities and problems I am able to acknowledge what they strive for . Application The beauty of this design thinking tool is that it can actually change peoples ’ approach and mindset for good , which is a very beautiful thing to happen . I often told my colleagues that we need to have a more client focused approach and try to address each and every other person . We needed to treat each one of them equally as they all are unique in their own rights . I even explained to them that by attending and addressing the needs of any one individual can bring about changes and leave a positive impact on everyone else . I told them a story about when I was working with an NGO and was on the streets delivering edibles to the homeless . I spotted a young boy crying on the footpath and I went up to him . I asked why he was dejected to which he said that his father was suffering from bone cancer and he was in tremendous pain . The boy was going through a lot of emotions and I had to make sure he does not do anything that will bring more pain to his family . I noticed that he needed someone to support him mentally and bring his life out of the huge dark abyss that he had clearly fallen into . I bought him a bottle of juice and sat alongside him .I started telling him a story about my friend whose father was too being diagnosed with bone cancer . Even in tough times they never lost hope and fortunately his father was cured . I made him believe that he did not need to fear of him being alone . Giving him attention at that time made him calm down and relax . He just had to share it with someone and that left a comforting smile on both of our faces . INSIGHT & APPROACH This incident had actually made me shook because that is all it took change his mindset and clear his thoughts . He was glad that he shared his story with me and that is the beauty . When you sit down with someone and start listening to them they experience a feeling of content . Sharing your story with them and them being able to relate to you , you feel connected and tied with them . I told my colleagues and seniors this story , it really started to have a significant impact on the people . This started to bring a lot of alterations in the company including training people . The story had brought a new approach to the company and its functioning . I always thought of the storytelling tool as a skill but it is very much more than that . It has brought a significant impact in my life and has altered my approach towards everything . Now I use it all the time at work , it really helps me depict and illustrate my thoughts and ideas . ### Output:

17739

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : How to differentiate between personal life and professional life ? Tool : Storytelling Reason for this tool : I believe there is no better way of explaining something than storytelling . Request : It ’s a file of my own podcast , read it like a story . Here it goes … Today I wish to share a story which I read when I was a kid . I am sure many of you must have read it but apart from the usual moral of the story that it had … .. there is some deeper stuff that needs to be reflected upon . So the story is about a boy and an apple tree . When the boy was a kid , he spent a lot of time playing around the tree , eat apples whenever he felt hungry and slept under its shade whenever he got tired . The boy loved the tree , and the tree loved the boy . The boy grew up and went away for some time . The tree was obviously sad as it always enjoyed the company of him . One day the boy returned to the tree looking sad . The tree was happy to see the boy and said come play with me . The boy said I am an adult now and I need to earn . The tree gladly said pluck all my apples and you can sell them . He was happy and again went away . The tree felt lonely again . After few years the boy again returned looking sad , and the tree asked what the matter was . The boy said he needs a house to stay . The tree again gladly said that he could use its branches to build a house for himself . The boy was smiling again and after cutting off the branches of the tree , he again went away for a long time , the tree was lonely again . After a few years again….the boy again returned again looking sad….the tree was delighted to see him and said come play with me . But the boy said , I need a getaway for sometime and need a boat to cross the river . The tree again gladly said , you can take my trunk and build a boat out of it….the boy was happy and he cut the trunk leaving just a little stump behind . The boy went away again leaving the tree lonely . After many many years , now the boy had grown old….he again returned to the tree looking sad and tired . The tree ( which was now just a stump ) was as usual happy to see the boy but said , I have got nothing to give you . The boy said , I am tired of life and I do n’t need anything . I just need to relax . The tree again happily said , you can sit on my stump and have rest . The boy sat on the stump and the tree was again very happy that it could give something to the boy . So everyone … .I am sure everyone of you must have figured out the moral of the story … .. trees and parents are the breeds who possess unconditional love towards us … . But when I reflect upon it today … .. having a person who is like that tree is certainly a blessing , but I wonder how difficult it is to be that tree for someone ? For the ones who are strong and deep rooted like that tree , there is always one person who considers you as their pillar , a person who calls you a 4AM friend … .a person who knows that you are always there . But there is a difference between a tree and a human….we humans have emotions and few may not demand , but we expect love in return….so I wonder , if you do n’t get love in return … .. you continue being that tree … .. or you just let it be … .. Thank You !

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : How to differentiate between personal life and professional life ? Tool : Storytelling Reason for this tool : I believe there is no better way of explaining something than storytelling . Request : It ’s a file of my own podcast , read it like a story . Here it goes … Today I wish to share a story which I read when I was a kid . I am sure many of you must have read it but apart from the usual moral of the story that it had … .. there is some deeper stuff that needs to be reflected upon . So the story is about a boy and an apple tree . When the boy was a kid , he spent a lot of time playing around the tree , eat apples whenever he felt hungry and slept under its shade whenever he got tired . The boy loved the tree , and the tree loved the boy . The boy grew up and went away for some time . The tree was obviously sad as it always enjoyed the company of him . One day the boy returned to the tree looking sad . The tree was happy to see the boy and said come play with me . The boy said I am an adult now and I need to earn . The tree gladly said pluck all my apples and you can sell them . He was happy and again went away . The tree felt lonely again . After few years the boy again returned looking sad , and the tree asked what the matter was . The boy said he needs a house to stay . The tree again gladly said that he could use its branches to build a house for himself . The boy was smiling again and after cutting off the branches of the tree , he again went away for a long time , the tree was lonely again . After a few years again….the boy again returned again looking sad….the tree was delighted to see him and said come play with me . But the boy said , I need a getaway for sometime and need a boat to cross the river . The tree again gladly said , you can take my trunk and build a boat out of it….the boy was happy and he cut the trunk leaving just a little stump behind . The boy went away again leaving the tree lonely . After many many years , now the boy had grown old….he again returned to the tree looking sad and tired . The tree ( which was now just a stump ) was as usual happy to see the boy but said , I have got nothing to give you . The boy said , I am tired of life and I do n’t need anything . I just need to relax . The tree again happily said , you can sit on my stump and have rest . The boy sat on the stump and the tree was again very happy that it could give something to the boy . So everyone … .I am sure everyone of you must have figured out the moral of the story … .. trees and parents are the breeds who possess unconditional love towards us … . But when I reflect upon it today … .. having a person who is like that tree is certainly a blessing , but I wonder how difficult it is to be that tree for someone ? For the ones who are strong and deep rooted like that tree , there is always one person who considers you as their pillar , a person who calls you a 4AM friend … .a person who knows that you are always there . But there is a difference between a tree and a human….we humans have emotions and few may not demand , but we expect love in return….so I wonder , if you do n’t get love in return … .. you continue being that tree … .. or you just let it be … .. Thank You ! ### Output:

11118

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Visualization Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group before attempting to identify and define possible solutions to the problem . I use this approach often with customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be citizens or non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . One challenge within an organization is to develop new innovative products and services and present them to the market . These products must be developed in an economical and sustainable way . They must also answer a desire or need on the market , be technologically and organizationally feasible and financially viable ( Brown , 2009 ) . Design competency in organizations can help to improve the processes of creating innovative , sustainable products and services . A typical design process includes generic steps such as the identification of needs , idea generation and conceptual design , detailed product design , the preparation of production and design of production system , production , marketing and delivery . Defined generic design phases include Idea and Concept Design , Product Design and System Design . These phases often differ from each other in objectives and approaches but have the design concept in common . Another aspect these phases share is the use and need of visual communication . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . The use of visualization has always been very close to me . The first time I used it in a way that could be considered a product realization was when I built my first soap car . My parents told me later that I started by making a drawing I called “ beritning , a combination of description and drawing . However , I never gave much thought to it until I started writing this thesis . I now realize that this new word has followed me during my whole life , in different ways . Like most children , I drew a great deal . Many of my drawings became stories about events I had experienced . However , this storytelling was not for others to look at , but strictly for me . One could say that it was a way of reliving events and capturing moments . These representations of the past became stories of the future , where I as a painter decided what was worth telling . The use of drawings became more and more interesting for me , and I started every new project with a “ beritning ” . It could be a new tree hut , soap car or a gadget that I wanted to create . When it was time to choose an education , it was rather simple , because of my interest in drawing and architecture . During this time , I started to use drawings more as a tool for explaining ideas and testing solutions . As a construction engineer with focus on design , the ultimate job was , of course , architecture . My first employment was at an architect firm , working with everything from layout drawings of kitchens , bathrooms and windows , to architectural drawings of apartments , schools and offices and of course detailed drawings . The work was done both by hand and in CAD tools for architects . The drawings produced were for the construction workers primarily . This meant the drawings should be easy to read , understandable and create meaning . My work as an architect involved designing information without knowing anything about Information Design . When it comes to architect drawings , they are complex and rich in information .This information has to be communicated , and the drawing acts as communicator between the architect and the construction worker . It all starts with the sketch , this mythical and glamorous answer to a requirements specification . It could be just some sketchy lines on a napkin or well - defined ruler lines on film . It is not the characteristics of the line that tell us what kind of representation it is , but its usage . A sketch does not have to be sketchy , and a drawing need not be done with rulers . It is the type of communication that decides what kind of representation it should be . For an architect , as well as for a designer , sketches are for exploring and coming up with ideas and drawings are for explaining and describing the sol Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is theshared insights and shared learning . This focuses on SMEs ( Small and Medium sized Enterprises ) with in - house product development competency . The area of importance is in the use of visualizations in the early phases of NPD . Visualization is defined as sketches , models and drawings with the main purpose to explore ideas , but some results are in the solution phase of the development process . The research is focused on how to improve the performance on NPD projects and strengthen competiveness in SME NPD projects . This research has been performed with a focus on SMEs . However , the problem description could be found in larger companies as well . The applicability of the result on larger organizations is not discussed . Nonetheless , one can assume it is valid for them as well . The aim is also to create a deeper understanding of the early phases , the value of the information visualization creates and how it effects the phases to come . The expected result of this research is to explain why visualization is an important part of the product development process . The research is expected to deliver a series of results with a focus on the impact visualization has on the performance of the product realization execution . It should explain and map a visualization process for the product realization process in order to deliver value and benefits to the project partners , the research community and industry . The expected result is a conceptual framework regarding how visualization can be used within a product development project . The model should look into the existing situation and highlight the problem that is relevant in industry , focusing on SMEs . The model should also look into the factors most suitable to take into consideration when improving the situation .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Visualization Challenge & Selection The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group before attempting to identify and define possible solutions to the problem . I use this approach often with customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be citizens or non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . One challenge within an organization is to develop new innovative products and services and present them to the market . These products must be developed in an economical and sustainable way . They must also answer a desire or need on the market , be technologically and organizationally feasible and financially viable ( Brown , 2009 ) . Design competency in organizations can help to improve the processes of creating innovative , sustainable products and services . A typical design process includes generic steps such as the identification of needs , idea generation and conceptual design , detailed product design , the preparation of production and design of production system , production , marketing and delivery . Defined generic design phases include Idea and Concept Design , Product Design and System Design . These phases often differ from each other in objectives and approaches but have the design concept in common . Another aspect these phases share is the use and need of visual communication . Application I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . The use of visualization has always been very close to me . The first time I used it in a way that could be considered a product realization was when I built my first soap car . My parents told me later that I started by making a drawing I called “ beritning , a combination of description and drawing . However , I never gave much thought to it until I started writing this thesis . I now realize that this new word has followed me during my whole life , in different ways . Like most children , I drew a great deal . Many of my drawings became stories about events I had experienced . However , this storytelling was not for others to look at , but strictly for me . One could say that it was a way of reliving events and capturing moments . These representations of the past became stories of the future , where I as a painter decided what was worth telling . The use of drawings became more and more interesting for me , and I started every new project with a “ beritning ” . It could be a new tree hut , soap car or a gadget that I wanted to create . When it was time to choose an education , it was rather simple , because of my interest in drawing and architecture . During this time , I started to use drawings more as a tool for explaining ideas and testing solutions . As a construction engineer with focus on design , the ultimate job was , of course , architecture . My first employment was at an architect firm , working with everything from layout drawings of kitchens , bathrooms and windows , to architectural drawings of apartments , schools and offices and of course detailed drawings . The work was done both by hand and in CAD tools for architects . The drawings produced were for the construction workers primarily . This meant the drawings should be easy to read , understandable and create meaning . My work as an architect involved designing information without knowing anything about Information Design . When it comes to architect drawings , they are complex and rich in information .This information has to be communicated , and the drawing acts as communicator between the architect and the construction worker . It all starts with the sketch , this mythical and glamorous answer to a requirements specification . It could be just some sketchy lines on a napkin or well - defined ruler lines on film . It is not the characteristics of the line that tell us what kind of representation it is , but its usage . A sketch does not have to be sketchy , and a drawing need not be done with rulers . It is the type of communication that decides what kind of representation it should be . For an architect , as well as for a designer , sketches are for exploring and coming up with ideas and drawings are for explaining and describing the sol Insight & Approach What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is theshared insights and shared learning . This focuses on SMEs ( Small and Medium sized Enterprises ) with in - house product development competency . The area of importance is in the use of visualizations in the early phases of NPD . Visualization is defined as sketches , models and drawings with the main purpose to explore ideas , but some results are in the solution phase of the development process . The research is focused on how to improve the performance on NPD projects and strengthen competiveness in SME NPD projects . This research has been performed with a focus on SMEs . However , the problem description could be found in larger companies as well . The applicability of the result on larger organizations is not discussed . Nonetheless , one can assume it is valid for them as well . The aim is also to create a deeper understanding of the early phases , the value of the information visualization creates and how it effects the phases to come . The expected result of this research is to explain why visualization is an important part of the product development process . The research is expected to deliver a series of results with a focus on the impact visualization has on the performance of the product realization execution . It should explain and map a visualization process for the product realization process in order to deliver value and benefits to the project partners , the research community and industry . The expected result is a conceptual framework regarding how visualization can be used within a product development project . The model should look into the existing situation and highlight the problem that is relevant in industry , focusing on SMEs . The model should also look into the factors most suitable to take into consideration when improving the situation . ### Output:

13697

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

My reflection quality . Challenge : I am a Boy at the age of 23 and I have been working in the campany of tourism for 7 years and I opened my company in Cairo , Egypt , and I am from Alexandria , and she accepted the problem of residence and management because of my young age . Selection : I used the word " what wows " because at that time there were many companies that provided the same service for me , so I had to distinguish my own company in order to attract customers who instead of going to other companies . Application : I raised the level of my tour guides , reduced the price of trips , opened more than one service to facilitate reservations for customers , such as booking by phone or booking from home , paying at the hotel , creating offers on transport tickets , and made a lot of gifts when booking early . Insight : It affected me a lot when I focused on what is amazing that our company offers that is not available in another company , and the impact of that on attracting many new customers and making old customers feel special , which led to an increase in the company 's profitability and increased competitiveness among other companies . Approach : I think the next time I will use the " what works " tool , this idea will allow me to try many different things that will help me grow my company and think outside the box .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: My reflection quality . Challenge : I am a Boy at the age of 23 and I have been working in the campany of tourism for 7 years and I opened my company in Cairo , Egypt , and I am from Alexandria , and she accepted the problem of residence and management because of my young age . Selection : I used the word " what wows " because at that time there were many companies that provided the same service for me , so I had to distinguish my own company in order to attract customers who instead of going to other companies . Application : I raised the level of my tour guides , reduced the price of trips , opened more than one service to facilitate reservations for customers , such as booking by phone or booking from home , paying at the hotel , creating offers on transport tickets , and made a lot of gifts when booking early . Insight : It affected me a lot when I focused on what is amazing that our company offers that is not available in another company , and the impact of that on attracting many new customers and making old customers feel special , which led to an increase in the company 's profitability and increased competitiveness among other companies . Approach : I think the next time I will use the " what works " tool , this idea will allow me to try many different things that will help me grow my company and think outside the box . ### Output:

19415

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge & selection 5 years ago the government implemented a national nutritional program named Qali Warma with the mission to provide rich and nutritious food to children of primary schools in the country , and secondary schools in the native communities of the Peruvian Amazon , in order to improve their attention in classes , attendance and permanence . Now , after the presidential transition and changing the board of directors of Qali Warma , they are evaluating and redesigning the program to give the children a better service and nutritious meals . The team in charge of finding critical problems and delivered practical solutions , decided to work by region and taking examples from some schools that actually implemented the project with low results . Evaluating the amount of information I would get from stakeholders and considered the selection and typification of the most important ideas , mind mapping was chosen as the most efficient method for organizing all information and deliver concrete and understandable ideas to the manager ’s program . Application Before we finished the diagnosis stage ( collecting all the information give it by the stakeholders , using different tools ) I convocate my critical group of interest and the key teams that sustain the program : parents and teachers , to a workshop in order to share the result of diagnosis and create a mind mapping with the information I gave them plus the information they had from their own experience . I considered using single keywords in order to help the parents and teachers to focus on one single idea per step and simplify topics into smaller parts . Also , asked them to express legible and clear words in order to make easier for all the participant to read them . Different colors and shapes were used to represent ideas ( they separated main ideas from secondary and ideas that , after finished the process , were discharged ) . The secondary ideas were related by drawing links and based on that they create main concepts , generating common understanding about the issues founded in the program . They worked in groups of four to five members . Finally , they were asked to shared their results and discuss about the main ideas from each mind map . The people involved knew that the workshop and the results from it were part of a process to co - create possible and innovative solutions , using abstract ideas , and some of them will be tested at the schools . Insight and approach For me was important to generate fluid communication spaces between the participants and that they do n't lose focus on the target of the program and one phrase that I used in every workshop : our children receive nutritious food according the local costumes . I have to used this resource because I realized that when they started in blank it takes too long to start with the activity ( my teams have not been in a workshop before and they did n't know how to mind mapping ) . With the statement I gave them , they worked their ideas and started to link actions in their memories and previous experience . The teams started with one main concept and generated branches of thoughts that were used as a base for other multiplied ideas . Some of the results : • Scheduling breakfasts and lunches helps to balance the vitamins and nutrients the children need according their age . • Empowerment of parents on the types of combinations , food groups and proportions to ensure a nutritious and quality food .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge & selection 5 years ago the government implemented a national nutritional program named Qali Warma with the mission to provide rich and nutritious food to children of primary schools in the country , and secondary schools in the native communities of the Peruvian Amazon , in order to improve their attention in classes , attendance and permanence . Now , after the presidential transition and changing the board of directors of Qali Warma , they are evaluating and redesigning the program to give the children a better service and nutritious meals . The team in charge of finding critical problems and delivered practical solutions , decided to work by region and taking examples from some schools that actually implemented the project with low results . Evaluating the amount of information I would get from stakeholders and considered the selection and typification of the most important ideas , mind mapping was chosen as the most efficient method for organizing all information and deliver concrete and understandable ideas to the manager ’s program . Application Before we finished the diagnosis stage ( collecting all the information give it by the stakeholders , using different tools ) I convocate my critical group of interest and the key teams that sustain the program : parents and teachers , to a workshop in order to share the result of diagnosis and create a mind mapping with the information I gave them plus the information they had from their own experience . I considered using single keywords in order to help the parents and teachers to focus on one single idea per step and simplify topics into smaller parts . Also , asked them to express legible and clear words in order to make easier for all the participant to read them . Different colors and shapes were used to represent ideas ( they separated main ideas from secondary and ideas that , after finished the process , were discharged ) . The secondary ideas were related by drawing links and based on that they create main concepts , generating common understanding about the issues founded in the program . They worked in groups of four to five members . Finally , they were asked to shared their results and discuss about the main ideas from each mind map . The people involved knew that the workshop and the results from it were part of a process to co - create possible and innovative solutions , using abstract ideas , and some of them will be tested at the schools . Insight and approach For me was important to generate fluid communication spaces between the participants and that they do n't lose focus on the target of the program and one phrase that I used in every workshop : our children receive nutritious food according the local costumes . I have to used this resource because I realized that when they started in blank it takes too long to start with the activity ( my teams have not been in a workshop before and they did n't know how to mind mapping ) . With the statement I gave them , they worked their ideas and started to link actions in their memories and previous experience . The teams started with one main concept and generated branches of thoughts that were used as a base for other multiplied ideas . Some of the results : • Scheduling breakfasts and lunches helps to balance the vitamins and nutrients the children need according their age . • Empowerment of parents on the types of combinations , food groups and proportions to ensure a nutritious and quality food . ### Output:

16169

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection – Learning Launch Challenge I am a Data Platform product manager . It is a portfolio of capabilities and the key objective is to provide a scalable data platform to enable more than 300 systems supporting our bank ’s capital market business to publish data using consistent data format . It is to break data silo to align data format across systems , so data owner can publish once and use multiple times . And we also provide shared developer tools as starter kit to accelerate time to market to make their data available . This is about one capability requested by management and different users . It is requested that how can we enable non technical people to read data from data platform , such as business users . Currently , the way to retrieve data is either via data API or via subscription the Kafka topics . This presents significant learning curves for business users . In the meanwhile , different teams have tested two SQL query engines , Dremio and Presto . People wants to identify one solution and launch this capability within 6 months . Selection Currently the requirement comes from our engineer VPs and my own boss . However , they are not the real users . I want to walk in the shoes of my potential customers , so before jumping in implementation and technology implementation , I decided to talk to a few potential customers to understand their key problems . That ’s why I decided to choose the tool Learning Launch Tool . It helps us to test hypotheses and ideas with users learn during iterations . And we understand that it needs to be a needle mover and we need to make failure cheap financially & personally . Application Why architecture and development teams are arguing which SQL tool to pick , I decided to step back to test our ideas with actual users . We look at the users and there are two types . One is our different project teams under different technology VPs who request this capability that is needed for their project delivery . Another is the actual business users who will read data from our platform that we want to enable . So we pick a few representatives from both groups and we want to bring some prototype in front of them to verify our assumptions . The first groups love the data query tools and they are excited to see it goes live . What they are looking for is an alternative of their extracts . Currently they are gathering requirements from business users and go to IT development cycle to generate reports for users . However , this is a painful process with an average 3 months time to market cycle . They want to move this role back to actual business users . They believe this is the capability that will help them a lot . The second group surprised us when we demo the tools . Business told us they do n’t know how to write SQL query and what they are looking for is a drag and draw simple user interaction . This is an ahah moment ! And we realized that they need a very different user interface and the current two potential solutions still have a steep learning curve for our business users . We realized that we have a key assumption that our users know how to write SQL query , by introducing a tool to write SQL query means there is low technical barrier for adoption . And this assumption is totally wrong . This discovery made us to rethink and reidentify what should be the user interface for our business users . And it brings us to look at PowerBI , an excel like capability that most business users are familiar as a user interface . And we quickly formed another POC within 2 weeks and demoed in front of the business user groups . This time they told us this is what they want . So we confirmed this hypothesis and we quickly nail down the direction and continue development . Regarding the SQL query tool selection , we put it as a lower priority and really looks at what can enable the connection of PowerBI , the real interface that will benefit our business users . Insight It is hard to know what one does n’t know . And it is so hard to realize the underlying assumptions until get confronted . Within an engineer team , we are so used to use a technology framework that focuses on technology optimization and architecture design . And the whole practice is very far away from user journey . I think there is a lot of values to bridge the engineer team and the users , especially user needs are very diverse and sometime complex . And that ’s when design thinking can come into play bringing clarity , simplicity and focus . The amazing thing is the process of tool such as Learning Launch is simple to follow . And the discipline of following the process along can help us achieve the goal and learn user insights quickly and cheaply . Approach For myself , I will test the hypothesis fast and will encourage my team to do it before spending time figuring out the underlying design , architecture or implementation . We should bring all the testing upfront so we can iterate and learn fast . This will help us to mitigate the unavoidable bias and see from users ’ eye ...

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection – Learning Launch Challenge I am a Data Platform product manager . It is a portfolio of capabilities and the key objective is to provide a scalable data platform to enable more than 300 systems supporting our bank ’s capital market business to publish data using consistent data format . It is to break data silo to align data format across systems , so data owner can publish once and use multiple times . And we also provide shared developer tools as starter kit to accelerate time to market to make their data available . This is about one capability requested by management and different users . It is requested that how can we enable non technical people to read data from data platform , such as business users . Currently , the way to retrieve data is either via data API or via subscription the Kafka topics . This presents significant learning curves for business users . In the meanwhile , different teams have tested two SQL query engines , Dremio and Presto . People wants to identify one solution and launch this capability within 6 months . Selection Currently the requirement comes from our engineer VPs and my own boss . However , they are not the real users . I want to walk in the shoes of my potential customers , so before jumping in implementation and technology implementation , I decided to talk to a few potential customers to understand their key problems . That ’s why I decided to choose the tool Learning Launch Tool . It helps us to test hypotheses and ideas with users learn during iterations . And we understand that it needs to be a needle mover and we need to make failure cheap financially & personally . Application Why architecture and development teams are arguing which SQL tool to pick , I decided to step back to test our ideas with actual users . We look at the users and there are two types . One is our different project teams under different technology VPs who request this capability that is needed for their project delivery . Another is the actual business users who will read data from our platform that we want to enable . So we pick a few representatives from both groups and we want to bring some prototype in front of them to verify our assumptions . The first groups love the data query tools and they are excited to see it goes live . What they are looking for is an alternative of their extracts . Currently they are gathering requirements from business users and go to IT development cycle to generate reports for users . However , this is a painful process with an average 3 months time to market cycle . They want to move this role back to actual business users . They believe this is the capability that will help them a lot . The second group surprised us when we demo the tools . Business told us they do n’t know how to write SQL query and what they are looking for is a drag and draw simple user interaction . This is an ahah moment ! And we realized that they need a very different user interface and the current two potential solutions still have a steep learning curve for our business users . We realized that we have a key assumption that our users know how to write SQL query , by introducing a tool to write SQL query means there is low technical barrier for adoption . And this assumption is totally wrong . This discovery made us to rethink and reidentify what should be the user interface for our business users . And it brings us to look at PowerBI , an excel like capability that most business users are familiar as a user interface . And we quickly formed another POC within 2 weeks and demoed in front of the business user groups . This time they told us this is what they want . So we confirmed this hypothesis and we quickly nail down the direction and continue development . Regarding the SQL query tool selection , we put it as a lower priority and really looks at what can enable the connection of PowerBI , the real interface that will benefit our business users . Insight It is hard to know what one does n’t know . And it is so hard to realize the underlying assumptions until get confronted . Within an engineer team , we are so used to use a technology framework that focuses on technology optimization and architecture design . And the whole practice is very far away from user journey . I think there is a lot of values to bridge the engineer team and the users , especially user needs are very diverse and sometime complex . And that ’s when design thinking can come into play bringing clarity , simplicity and focus . The amazing thing is the process of tool such as Learning Launch is simple to follow . And the discipline of following the process along can help us achieve the goal and learn user insights quickly and cheaply . Approach For myself , I will test the hypothesis fast and will encourage my team to do it before spending time figuring out the underlying design , architecture or implementation . We should bring all the testing upfront so we can iterate and learn fast . This will help us to mitigate the unavoidable bias and see from users ’ eye ... ### Output:

18001

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge The challenge I have faced is related to the delivery of a cover subassembly for the automotive industry which is delivered by a leading supplier of the German automotive market . This product is part of the Electronic throttle control ( ETC ) , an automobile technology which electronically connects the accelerator pedal to the throttle , replacing a mechanical linkage . In other words there is no mechanical linkage between the accelerator pedal and the throttle valve with electronic throttle control . Instead , the position of the throttle valve , which controls the amount of air coming into the engine is fully controlled by the ETC software via the electric motor . Our supplier is asking for a price increase of 46 % , due to rump down quantities and increase production costs related to the product . Selection The learning launch method combined with visualization ( as a form of visual thinking ) have been chosen to get closer to the root - cause of the problem and to understand to cost drivers coming from the production . The helpful perspectives of colleagues coming from Automotive Supplier Development to conduct Value Stream Analysis and from Expert Calculators to carry out CSA ( Cost Structure Analysis ) have been integrated to widen the perspective and understanding we have from the product and all integrated production costs . This has been in my concept the best alternative available to build the negotiation strategy and to structure the measurements to be introduced . Application The first attempt to apply this method included visiting the production facilities located at the north- east region of Germany . We have previously prepared a cost break down including all relevant knowledge we had about the material , montage and overhead costs submitted by the supplier from the past . This served as a basis for further calculations and to raise concrete and smart questions about cost drivers for the material ( related to glue paste and sealing ) , OEE ( Overall Equipment Efficiency ) for the manufacturing process and quality costs related to the product . This helped as gained a better understanding of the cost drivers and to evaluate the arguments delivered by the supplier . On a second step we again visited the supplier one week later together with the Automotive Supplier Development experts to conduct a Value Stream Mapping . This was very helpful to register all the sequent steps involved in the production process and better understand where possible bottlenecks during the assembly process . Unfortunately the supplier was not willing to disclose further required information related to specific cycle times and other major shortcomings coming the design concept of the production . This however helped us understand the current situation related to the high energy costs and other aspects which lead to inefficiency , waste of material and increase of maintenance costs . Insight After the application phase we meaningfully used the gained insights to conduct the Cost Structure Analysis . Our Automotive Supplier Development experts recognized the low inefficiency of the production line due to the low demands of the product and the age of the line . For this reason we have set a conservative OEE ( Overall Equipment Efficiency ) of 60 % and a scrapping rate of 3 % due to the downtimes of the old machines involved in the production line and the continuous switch on and off of the machine . The results of the Cost Structure Analysis though , showed that a price increase of +27 % ( instead of +46 % ) was more than reasonable and a good starting point for our negotiation strategy . A new cost break down was again prepared including all blocks related to Material , Assembly and Overhead costs and were then explicitly discussed during our negotiation with the supplier . As a result we achieved a better price which was accepted by the business unit ( +32 % ) and helped reduce the negative impact for the plants involved . Approach What would I do differently next time ? I think , I will try to integrate my colleagues from the purchasing department in the whole process to profit from their knowledge dealing with difficult suppliers and in order to analyze the situation from other perspectives . For the above I will definitely use again the visual thinking tool and the Mind Mapping approach as a complement .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge The challenge I have faced is related to the delivery of a cover subassembly for the automotive industry which is delivered by a leading supplier of the German automotive market . This product is part of the Electronic throttle control ( ETC ) , an automobile technology which electronically connects the accelerator pedal to the throttle , replacing a mechanical linkage . In other words there is no mechanical linkage between the accelerator pedal and the throttle valve with electronic throttle control . Instead , the position of the throttle valve , which controls the amount of air coming into the engine is fully controlled by the ETC software via the electric motor . Our supplier is asking for a price increase of 46 % , due to rump down quantities and increase production costs related to the product . Selection The learning launch method combined with visualization ( as a form of visual thinking ) have been chosen to get closer to the root - cause of the problem and to understand to cost drivers coming from the production . The helpful perspectives of colleagues coming from Automotive Supplier Development to conduct Value Stream Analysis and from Expert Calculators to carry out CSA ( Cost Structure Analysis ) have been integrated to widen the perspective and understanding we have from the product and all integrated production costs . This has been in my concept the best alternative available to build the negotiation strategy and to structure the measurements to be introduced . Application The first attempt to apply this method included visiting the production facilities located at the north- east region of Germany . We have previously prepared a cost break down including all relevant knowledge we had about the material , montage and overhead costs submitted by the supplier from the past . This served as a basis for further calculations and to raise concrete and smart questions about cost drivers for the material ( related to glue paste and sealing ) , OEE ( Overall Equipment Efficiency ) for the manufacturing process and quality costs related to the product . This helped as gained a better understanding of the cost drivers and to evaluate the arguments delivered by the supplier . On a second step we again visited the supplier one week later together with the Automotive Supplier Development experts to conduct a Value Stream Mapping . This was very helpful to register all the sequent steps involved in the production process and better understand where possible bottlenecks during the assembly process . Unfortunately the supplier was not willing to disclose further required information related to specific cycle times and other major shortcomings coming the design concept of the production . This however helped us understand the current situation related to the high energy costs and other aspects which lead to inefficiency , waste of material and increase of maintenance costs . Insight After the application phase we meaningfully used the gained insights to conduct the Cost Structure Analysis . Our Automotive Supplier Development experts recognized the low inefficiency of the production line due to the low demands of the product and the age of the line . For this reason we have set a conservative OEE ( Overall Equipment Efficiency ) of 60 % and a scrapping rate of 3 % due to the downtimes of the old machines involved in the production line and the continuous switch on and off of the machine . The results of the Cost Structure Analysis though , showed that a price increase of +27 % ( instead of +46 % ) was more than reasonable and a good starting point for our negotiation strategy . A new cost break down was again prepared including all blocks related to Material , Assembly and Overhead costs and were then explicitly discussed during our negotiation with the supplier . As a result we achieved a better price which was accepted by the business unit ( +32 % ) and helped reduce the negative impact for the plants involved . Approach What would I do differently next time ? I think , I will try to integrate my colleagues from the purchasing department in the whole process to profit from their knowledge dealing with difficult suppliers and in order to analyze the situation from other perspectives . For the above I will definitely use again the visual thinking tool and the Mind Mapping approach as a complement . ### Output:

8920

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection - Visualisation Tool 1 . Challenge – As business analyst my role demands me to act as bridge between customers and system development team . In role of business analyst opportunity to engage with customer and obtain required information is only available to me . So I have to make sure that any system customisation that customers requires is completely understood to system development team that involves various developers , testers , product owner and required change is delivered as per customer expectations . In this entire process in order to understand the customers ’ requirements I usually make use of tools like interviewing and analysing data and patterns . It helps me to gain insight of the change requested by customer and impact or benefits of the same . At the same time it is crucial that understanding that I have obtained from the customer of their business needs is also understood to the team who is going develop , test and deliver the change back to customer . Any drop in client business requirement could result in failure client delivery and waste of efforts and time of all stakeholders involved as well as impact client business objectives . 2 . Selection – As advised in the challenge section that it is crucial that all stakeholders who are involved in the delivery of the customer change must understand the due business need and impact and benefit of customisation required by the customer , So that delivery of the same is done as per customer expectations . Such requirements are usually documented in long text documents giving detailed background and various examples and illustrations . Going through such all documents line by line with entire team at times becomes boring and time consuming . For stakeholders who come with less understanding of business and possess technical skill it become really difficult to follow through at times and testers as well fail to realise the real crux of the changes required by customer and fail to validate the change properly . Therefore I have decided to make use of “ Visualisation ” tool to ensure entire development team is able to visualise any such customisations requirement as I do in my mind after various discussions and analysis of the data . 3 . Application – As advised in the application section , I started using visualisation tool with entire stakeholders involved in the customer delivery . I started with providing required business background using whiteboard instead of using just long texts speeches . I start drawing entire business flow as it is today and then I highlighted all the current problem areas using different colours , so that the problem areas are registered clearly into stakeholders ’ mind . Side by side then I had prepared the proposed business flow and highlighted how in this new business flow customer requirement would be met and entire process be improvised and deliver value into customer . These business flows were then used during the entire development and delivery process as first reference point for any ambiguities . 4 . Insight & Approach – Upon utilising visualisation tools – business flows the change that I had noticed is that , All stakeholders involved in the delivery process understood from the day 1 as to what is the problem area and how are we going to address it and made continuous and timely progress towards final delivery and managed to deliver before time . Using this visualisation tool helped us save time in various iterations that earlier we used to have . Earlier after giving long speeches and reviewing long documents line by line , I had to conduct various sessions with the team explaining and re - explaining the same requirement again and again and still the final delivery was coming under question if it is as per customer expectations , reason being team involved was unable to see the complete picture and it ’s impacts and it kept us wondering whether we are moving in right direction . This tool has proved very helpful and if implemented at initial stage when I am engaging with Customers to discuss their business needs and impacts then it may certainly help reduce the discussions and iterations at the initial stage as well . Thank you Ilaria & Darden team for providing uplifting insight into these various tool to work efficiently and deliver with business value into customer and benefit our team and organisation .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection - Visualisation Tool 1 . Challenge – As business analyst my role demands me to act as bridge between customers and system development team . In role of business analyst opportunity to engage with customer and obtain required information is only available to me . So I have to make sure that any system customisation that customers requires is completely understood to system development team that involves various developers , testers , product owner and required change is delivered as per customer expectations . In this entire process in order to understand the customers ’ requirements I usually make use of tools like interviewing and analysing data and patterns . It helps me to gain insight of the change requested by customer and impact or benefits of the same . At the same time it is crucial that understanding that I have obtained from the customer of their business needs is also understood to the team who is going develop , test and deliver the change back to customer . Any drop in client business requirement could result in failure client delivery and waste of efforts and time of all stakeholders involved as well as impact client business objectives . 2 . Selection – As advised in the challenge section that it is crucial that all stakeholders who are involved in the delivery of the customer change must understand the due business need and impact and benefit of customisation required by the customer , So that delivery of the same is done as per customer expectations . Such requirements are usually documented in long text documents giving detailed background and various examples and illustrations . Going through such all documents line by line with entire team at times becomes boring and time consuming . For stakeholders who come with less understanding of business and possess technical skill it become really difficult to follow through at times and testers as well fail to realise the real crux of the changes required by customer and fail to validate the change properly . Therefore I have decided to make use of “ Visualisation ” tool to ensure entire development team is able to visualise any such customisations requirement as I do in my mind after various discussions and analysis of the data . 3 . Application – As advised in the application section , I started using visualisation tool with entire stakeholders involved in the customer delivery . I started with providing required business background using whiteboard instead of using just long texts speeches . I start drawing entire business flow as it is today and then I highlighted all the current problem areas using different colours , so that the problem areas are registered clearly into stakeholders ’ mind . Side by side then I had prepared the proposed business flow and highlighted how in this new business flow customer requirement would be met and entire process be improvised and deliver value into customer . These business flows were then used during the entire development and delivery process as first reference point for any ambiguities . 4 . Insight & Approach – Upon utilising visualisation tools – business flows the change that I had noticed is that , All stakeholders involved in the delivery process understood from the day 1 as to what is the problem area and how are we going to address it and made continuous and timely progress towards final delivery and managed to deliver before time . Using this visualisation tool helped us save time in various iterations that earlier we used to have . Earlier after giving long speeches and reviewing long documents line by line , I had to conduct various sessions with the team explaining and re - explaining the same requirement again and again and still the final delivery was coming under question if it is as per customer expectations , reason being team involved was unable to see the complete picture and it ’s impacts and it kept us wondering whether we are moving in right direction . This tool has proved very helpful and if implemented at initial stage when I am engaging with Customers to discuss their business needs and impacts then it may certainly help reduce the discussions and iterations at the initial stage as well . Thank you Ilaria & Darden team for providing uplifting insight into these various tool to work efficiently and deliver with business value into customer and benefit our team and organisation . ### Output:

9241

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection- Visualisation Challenge : The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customers . ​Visualisation is any technique for creating images , diagrams , or animations to communicate a message . Selection : I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application : I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . Insights : What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . Approach : Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection- Visualisation Challenge : The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customers . ​Visualisation is any technique for creating images , diagrams , or animations to communicate a message . Selection : I have used the technique of using a straw man visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions . Application : I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials , GAO or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . Insights : What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . Approach : Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work . ### Output:

21909

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Design Thinking for Innovation Visualization Tool Challenge I am a member of the Prejudice.co , which is an organization that supports causes for Universidad Autónoma de México . HTU is a public charter school open to students of all abilities in grades 7 through 12 , and also offers a transition program for students ages 18 - 21 . Lionsgate ’s program is inclusively designed to address the unique learning needs of students living on the autism spectrum as well as students with other learning differences . My challenge is to create a volunteer group of former students of Lionsgate that helps current students through the challenges they face at Lionsgate and in their personal lives ( my son is a former student ) . We will focus on trying to uncover these issues in a time - sensitive manner . The project would include a process for former students to get involved for guidance , a vehicle for current students to be able to express the difficulties they are encountering , and a mechanism for the volunteers to give their direction to the students . Application I will start the course of action by creating a straw man graphic of the problem . To build up the straw man graphic , I will draw from existing known issues current students have encountered to the volunteers and have them give suggestions of what advice they may give in these examples to give them an amount of experience and to help them understand the environment . I will create different types of visuals based on the problems the students have faced . For the activity , I will separate the volunteers into groups of 2 - 3 participants each representing different viewpoints addressing the difficulties the current students have faced . Each group will receive a whiteboard size straw man graphic that they can write on directly or use sticky notes to make suggestions and give key insights addressing the various problems . I will give them 15 minutes to discuss the suggestions and mark up the whiteboard . I will then have each group address their suggestions to help resolve the difficulties the students have encountered while revealing the mark - ups on their whiteboard . I will create a graphic that incorporates the new perceptions gained from the group discussion , then design an adjusted visual that absorbs their comments on various suggestions for the problems that were presented to them . The whiteboard will serve as a resource for volunteers to use to assist in addressing potential issues that students may face in the future . Approach / Insight This action will be important for the volunteers to understand many of the problem ’s students face at Lionsgate and in their lives and will help solve future difficulties . The valuable experience of volunteers discussing the issues Lionsgate students face with different viewpoints will assist develop insights for future difficulties kids on the autism spectrum often encounter .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Design Thinking for Innovation Visualization Tool Challenge I am a member of the Prejudice.co , which is an organization that supports causes for Universidad Autónoma de México . HTU is a public charter school open to students of all abilities in grades 7 through 12 , and also offers a transition program for students ages 18 - 21 . Lionsgate ’s program is inclusively designed to address the unique learning needs of students living on the autism spectrum as well as students with other learning differences . My challenge is to create a volunteer group of former students of Lionsgate that helps current students through the challenges they face at Lionsgate and in their personal lives ( my son is a former student ) . We will focus on trying to uncover these issues in a time - sensitive manner . The project would include a process for former students to get involved for guidance , a vehicle for current students to be able to express the difficulties they are encountering , and a mechanism for the volunteers to give their direction to the students . Application I will start the course of action by creating a straw man graphic of the problem . To build up the straw man graphic , I will draw from existing known issues current students have encountered to the volunteers and have them give suggestions of what advice they may give in these examples to give them an amount of experience and to help them understand the environment . I will create different types of visuals based on the problems the students have faced . For the activity , I will separate the volunteers into groups of 2 - 3 participants each representing different viewpoints addressing the difficulties the current students have faced . Each group will receive a whiteboard size straw man graphic that they can write on directly or use sticky notes to make suggestions and give key insights addressing the various problems . I will give them 15 minutes to discuss the suggestions and mark up the whiteboard . I will then have each group address their suggestions to help resolve the difficulties the students have encountered while revealing the mark - ups on their whiteboard . I will create a graphic that incorporates the new perceptions gained from the group discussion , then design an adjusted visual that absorbs their comments on various suggestions for the problems that were presented to them . The whiteboard will serve as a resource for volunteers to use to assist in addressing potential issues that students may face in the future . Approach / Insight This action will be important for the volunteers to understand many of the problem ’s students face at Lionsgate and in their lives and will help solve future difficulties . The valuable experience of volunteers discussing the issues Lionsgate students face with different viewpoints will assist develop insights for future difficulties kids on the autism spectrum often encounter . ### Output:

18339

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

My Startup idea : Visualization Selection and Challenge : Before i started up with an idea discussion with 3 of my close friends . I went through all the tools and decided to use the first tool of Design Thinking i.e. Visualization . It helped me understand and identify the human - centered problem . We realized that we faced this problem on daily basis . Thus concluding a possibility - driven solution to it . But due to lack of resources and technical information we needed to visualize the pain points of all actual customer and then find a solution to it . Application : I started to draw conclusions to various question by applying the visualization Design Tool . 1 ) Is the problem human - centered ? 2 ) How clearly do my team understand the problem ? 3)What ’s the top pain point ? 4)How much actual people data is already available for my team ? For the activity , 3 of us took interviews and feedbacks of actual people in real time to clearly get the idea of all 4 questions and draw a picture out of it . We later discussed among ourselves and tried to put all the data on a digital graph . Insights and Approach : By applying the Visualization tool our questions were answered and we got a valid understanding of the real needs of actual people / customer . We understood the pain point correctly and now we had a story also to support the product data . Through the process we also came across a lot of useless data , but it only made our visual story journey a bit relevant . Given that i went through all Design Thinking Tools and concluded with the team that , the visualization is the appropriate tool . As previously mentioned , my team required actual people feedback and rela story to visualize the best product . The insight gained from our process also suggested that we could use launch learn design tool as an alternate .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: My Startup idea : Visualization Selection and Challenge : Before i started up with an idea discussion with 3 of my close friends . I went through all the tools and decided to use the first tool of Design Thinking i.e. Visualization . It helped me understand and identify the human - centered problem . We realized that we faced this problem on daily basis . Thus concluding a possibility - driven solution to it . But due to lack of resources and technical information we needed to visualize the pain points of all actual customer and then find a solution to it . Application : I started to draw conclusions to various question by applying the visualization Design Tool . 1 ) Is the problem human - centered ? 2 ) How clearly do my team understand the problem ? 3)What ’s the top pain point ? 4)How much actual people data is already available for my team ? For the activity , 3 of us took interviews and feedbacks of actual people in real time to clearly get the idea of all 4 questions and draw a picture out of it . We later discussed among ourselves and tried to put all the data on a digital graph . Insights and Approach : By applying the Visualization tool our questions were answered and we got a valid understanding of the real needs of actual people / customer . We understood the pain point correctly and now we had a story also to support the product data . Through the process we also came across a lot of useless data , but it only made our visual story journey a bit relevant . Given that i went through all Design Thinking Tools and concluded with the team that , the visualization is the appropriate tool . As previously mentioned , my team required actual people feedback and rela story to visualize the best product . The insight gained from our process also suggested that we could use launch learn design tool as an alternate . ### Output:

18097

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Story Telling Palani Tan ( noah14@hotmail.com ) Challenge & Selection : Many a times I am in a situation where I have to motivate a team or an individual to solve problems in their work or personal space . I use story telling as a primary tool to help them visualize the situation they are in and it helps them approach the problem from a different perspective . Multiple perspectives lets us break down the problem into simpler blocks and helps understand the inter linkages and leads to simple solutions . Story telling always helps the team to participate , empathize and co - create solutions which also solves change management complexities . Application : I was in a situation where we were coming up with a new digital user experience strategy for a client with a large customer base . The client wanted to develop a strategy for expanding the current customer base . Within the client organization multiple entities were involved in the process such as IT , Business , Branding and marketing . Each one had different priorities and the design strategy being proposed either had too much complexity to be implemented by the IT team or too simple for business to justify incremental revenues due to the new strategy or it simply did not meet the branding requirements . I used the story telling method where , all stakeholders were brought into a room , this being a great challenge as the teams were spread across Asia and the US . However , once the teams were in one common location , it provided us a platform for resolving differences immediately . The different user experience elements were handed over to small teams which had a mix of all the stakeholder teams and User experience experts . The teams came up with designs and developed their own stories to tell as to why and how their designs were arrived at . These stories were relatable by the rest of the stakeholders as it had business implications which they had faced in their day - today operations . The teams were able to discuss and agree upon experience element designs . Insight & Approach : What I learnt from this exercise was that even teams which do not see eye - to - eye in normal business context can be made to understand each other ’s perspectives by bringing them together and making them co - create stories and solutions that solve critical organizational issues . By providing an environment to make them co - create solutions and helping them share with the rest of their team , they were able to see each other ’s perspectives and agree upon a middle way so that they can go ahead for implementation and hence make way for growth of the organization . Story telling is a tool that I believe that I will use in future as well in situations where I need to make and push complex decisions for an organization . It involves all stakeholders to think and deliberate on each other ’s perspective at a one - on - one level in a conducive setting without the interference of organizational dynamics . The solution or strategy that comes out of it is the most optimal and not necessarily the right solution . But it works as all team members have jointly developed it and will be earnest enough to see through its success .

EMAIL: noah14@hotmail.com ID_NUM: NAME_STUDENT: Palani Tan PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Story Telling Palani Tan ( noah14@hotmail.com ) Challenge & Selection : Many a times I am in a situation where I have to motivate a team or an individual to solve problems in their work or personal space . I use story telling as a primary tool to help them visualize the situation they are in and it helps them approach the problem from a different perspective . Multiple perspectives lets us break down the problem into simpler blocks and helps understand the inter linkages and leads to simple solutions . Story telling always helps the team to participate , empathize and co - create solutions which also solves change management complexities . Application : I was in a situation where we were coming up with a new digital user experience strategy for a client with a large customer base . The client wanted to develop a strategy for expanding the current customer base . Within the client organization multiple entities were involved in the process such as IT , Business , Branding and marketing . Each one had different priorities and the design strategy being proposed either had too much complexity to be implemented by the IT team or too simple for business to justify incremental revenues due to the new strategy or it simply did not meet the branding requirements . I used the story telling method where , all stakeholders were brought into a room , this being a great challenge as the teams were spread across Asia and the US . However , once the teams were in one common location , it provided us a platform for resolving differences immediately . The different user experience elements were handed over to small teams which had a mix of all the stakeholder teams and User experience experts . The teams came up with designs and developed their own stories to tell as to why and how their designs were arrived at . These stories were relatable by the rest of the stakeholders as it had business implications which they had faced in their day - today operations . The teams were able to discuss and agree upon experience element designs . Insight & Approach : What I learnt from this exercise was that even teams which do not see eye - to - eye in normal business context can be made to understand each other ’s perspectives by bringing them together and making them co - create stories and solutions that solve critical organizational issues . By providing an environment to make them co - create solutions and helping them share with the rest of their team , they were able to see each other ’s perspectives and agree upon a middle way so that they can go ahead for implementation and hence make way for growth of the organization . Story telling is a tool that I believe that I will use in future as well in situations where I need to make and push complex decisions for an organization . It involves all stakeholders to think and deliberate on each other ’s perspective at a one - on - one level in a conducive setting without the interference of organizational dynamics . The solution or strategy that comes out of it is the most optimal and not necessarily the right solution . But it works as all team members have jointly developed it and will be earnest enough to see through its success . ### Output:

12989

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Storytelling Challenge & Selection : I am a volunteer at the Children 's Cancer Hospital . Parents knew how to comfort their children who have been hit by a fever or a common cold and stomach pain , for example , from time to time , by telling them that they will be fine , but what about those who only tried to define disease for their children . How can a child understand the meaning of the word " cancer " , or that he is about to receive the next dose of treatment , or that all this burning pain , exhaustion and constant fatigue is a treatment for something ? A very painful start , so what can we do - even a small part - for this critical stage to pass as possible ? Also , Sick children suffer from diseases such as leukemia , malignant brain tumors and other chronic diseases . Once they are diagnosed with the disease right after the diagnosis , they usually have no desire to hear from the school in the hospital . . And so , I started looking for many ways to deal with children . Storytelling was one of the most successful methods for children Selection : Stories create magic and a sense of wonder at the world . Stories teach us about life , about ourselves and about others . Storytelling is a unique way for kids to develop an understanding , respect and appreciation for other cultures , and can promote a positive attitude to people from different lands and religions . Application : By using storytelling , you can always talk about illness with children all the time . Tell them stories about people who have experienced and won , Children take their suffering and sickness into a world full of joy and beautiful imaginations . it helps children to learn about concepts such as shape , size , space and color , up and down , inside and outside , numbers and the names of objects . it can also teach children about everyday tasks , such as how to brush their teeth , taking care of animals , cleaning and tidying and preparing food . Also , it found that stories have a strong influence on children 's understanding of cultural and gender roles . Stories do not just develop children 's literacy ; they convey values , beliefs , attitudes and social norms which , in turn , shape children 's perceptions of reality . Approach : I think telling stories and visuals are ways to complement each other . Visualizing refers to our ability to create pictures in our heads based on text we read or words we hear . It is one of many skills that makes reading comprehension possible . This method is an ideal strategy to teach to young students who are having trouble reading .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Storytelling Challenge & Selection : I am a volunteer at the Children 's Cancer Hospital . Parents knew how to comfort their children who have been hit by a fever or a common cold and stomach pain , for example , from time to time , by telling them that they will be fine , but what about those who only tried to define disease for their children . How can a child understand the meaning of the word " cancer " , or that he is about to receive the next dose of treatment , or that all this burning pain , exhaustion and constant fatigue is a treatment for something ? A very painful start , so what can we do - even a small part - for this critical stage to pass as possible ? Also , Sick children suffer from diseases such as leukemia , malignant brain tumors and other chronic diseases . Once they are diagnosed with the disease right after the diagnosis , they usually have no desire to hear from the school in the hospital . . And so , I started looking for many ways to deal with children . Storytelling was one of the most successful methods for children Selection : Stories create magic and a sense of wonder at the world . Stories teach us about life , about ourselves and about others . Storytelling is a unique way for kids to develop an understanding , respect and appreciation for other cultures , and can promote a positive attitude to people from different lands and religions . Application : By using storytelling , you can always talk about illness with children all the time . Tell them stories about people who have experienced and won , Children take their suffering and sickness into a world full of joy and beautiful imaginations . it helps children to learn about concepts such as shape , size , space and color , up and down , inside and outside , numbers and the names of objects . it can also teach children about everyday tasks , such as how to brush their teeth , taking care of animals , cleaning and tidying and preparing food . Also , it found that stories have a strong influence on children 's understanding of cultural and gender roles . Stories do not just develop children 's literacy ; they convey values , beliefs , attitudes and social norms which , in turn , shape children 's perceptions of reality . Approach : I think telling stories and visuals are ways to complement each other . Visualizing refers to our ability to create pictures in our heads based on text we read or words we hear . It is one of many skills that makes reading comprehension possible . This method is an ideal strategy to teach to young students who are having trouble reading . ### Output:

9180

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge - I am implementing a startup idea for which I am making a website pertaining to the college students , for an efficient college ERP management system . Many features like attendance management , time table display , and assignments would be displayed as in any regular ERP management system . But what the college students actually thought of it and their requirements were needed in order to make it more relevant and productive . Selection - I decided to use the Learning Launch tool . The tool means to implement small experiments to test new ideas in the real marketplace . In order to collect reviews and feedback , I felt this tool was the most appropriate . Application - We conducted a detailed survey for the website . We asked our college students what they thought about the current features of the website , suggested more ideas like a psychometric test or progress reports and tried to get their views about it and asked for more suggestions . Insight – The insight that I gained from this challenge and the application of this tool was that the Learning Launch tool is very efficient when you want to validate your idea in the market and to improve your current state of the idea . It helps in the long run to make your product more user friendly and successful . Approach – Whenever I would want to make a product more relevant and useful , I will conduct surveys or small experiments like a prototype of my product within a group of people and get their feedbacks to improve my product . Hence , I would prefer using the same tool in such situations .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge - I am implementing a startup idea for which I am making a website pertaining to the college students , for an efficient college ERP management system . Many features like attendance management , time table display , and assignments would be displayed as in any regular ERP management system . But what the college students actually thought of it and their requirements were needed in order to make it more relevant and productive . Selection - I decided to use the Learning Launch tool . The tool means to implement small experiments to test new ideas in the real marketplace . In order to collect reviews and feedback , I felt this tool was the most appropriate . Application - We conducted a detailed survey for the website . We asked our college students what they thought about the current features of the website , suggested more ideas like a psychometric test or progress reports and tried to get their views about it and asked for more suggestions . Insight – The insight that I gained from this challenge and the application of this tool was that the Learning Launch tool is very efficient when you want to validate your idea in the market and to improve your current state of the idea . It helps in the long run to make your product more user friendly and successful . Approach – Whenever I would want to make a product more relevant and useful , I will conduct surveys or small experiments like a prototype of my product within a group of people and get their feedbacks to improve my product . Hence , I would prefer using the same tool in such situations . ### Output:

16173

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge In a strategic planning workshop for the IT division of my organization , we gathered our IT managers to identify changes necessary for our division to deliver enhanced values to our organization as well as plans to achieve them . We were to focus on five areas : Cybersecurity , Agile Transformation , Empower our Business , Future - Ready Workforce and Platform Strategy . By the end of the one - day workshop , we were to identify and align common future - oriented visions in these areas and concrete steps towards these visions . Selection This workshop was expected to require a lot of idea generation , exploration and pattern findings for our task of “ designing ” our vision and workplan . As mentioned in the video lecture , visualization allows us to access the non - verbal , creative part of our brains normally not used with just conversation . With the advantage of a visual tool over plain discussion , we sourced for a visual canvas tool : 5 Bold Steps Vision by David Sibbet of the Grove International to guide our flow of the workshop . This tool serves as a template that through several rounds of collaboration , the canvas was to be filled up while our visions and steps to achieve them are formed . The canvas template that was used in our workshop is shown below . More details about this tool can be found at this link : https://designabetterbusiness.tools/tools/5- bold - steps - canvas Application We formed our IT managers into 5 groups with 6 to 7 members each to focus each on our identified areas of concern : Cybersecurity , Agile Transformation , Empower our Business , Future - Ready Workforce and Platform Strategy . Each group went though three phases of ideation : Phase 1 – Vision elements and Vision statement ; Phase 2 – the Bold Steps ; Phase 3 – Supports , Challenges and Underlying Values . During each phase , members wrote their ideas into post - it notes and sticked them to the canvas template provided . Members were also free to re - arrange and form cluster with the post - it notes as themes and patterns emerged . Upon the completion of the ideation phases , each group explained their canvas to the participants . Participants were free to walkabout to examine other groups ’ canvases closely , ask questions and give comments . Based on the questions and comments from the participants , each group further refine on their canvas . The purpose of the workshop was met with the visions and steps ( workplan ) recorded in the five canvases produced . An example of a filled canvas during the workshop is shown below : Insight During the workshop I observed how a visual tool can guide ideas generation effectively . I also observed how post - it notes were re - arranged and themes were identified . The workshop will not be as effective if conducted with only conversation and discussion without a visual aid . The canvas also served as a great communication tool when group members explained their ideas to the participants . Useful conversations were also sparked between group members and participants which triggered even more useful ideas and insights . Approach The workshop was a success that met its objective of identifying a set common agreed visions for our divisions and our work plans to achieve the vision . In future workshop we will definitely use similar visual tool to guide our program flow . There are many similar visual tools for different purpose and for example this site gives us a good repertoire of visual tools : https://designabetterbusiness.tools/

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge In a strategic planning workshop for the IT division of my organization , we gathered our IT managers to identify changes necessary for our division to deliver enhanced values to our organization as well as plans to achieve them . We were to focus on five areas : Cybersecurity , Agile Transformation , Empower our Business , Future - Ready Workforce and Platform Strategy . By the end of the one - day workshop , we were to identify and align common future - oriented visions in these areas and concrete steps towards these visions . Selection This workshop was expected to require a lot of idea generation , exploration and pattern findings for our task of “ designing ” our vision and workplan . As mentioned in the video lecture , visualization allows us to access the non - verbal , creative part of our brains normally not used with just conversation . With the advantage of a visual tool over plain discussion , we sourced for a visual canvas tool : 5 Bold Steps Vision by David Sibbet of the Grove International to guide our flow of the workshop . This tool serves as a template that through several rounds of collaboration , the canvas was to be filled up while our visions and steps to achieve them are formed . The canvas template that was used in our workshop is shown below . More details about this tool can be found at this link : https://designabetterbusiness.tools/tools/5- bold - steps - canvas Application We formed our IT managers into 5 groups with 6 to 7 members each to focus each on our identified areas of concern : Cybersecurity , Agile Transformation , Empower our Business , Future - Ready Workforce and Platform Strategy . Each group went though three phases of ideation : Phase 1 – Vision elements and Vision statement ; Phase 2 – the Bold Steps ; Phase 3 – Supports , Challenges and Underlying Values . During each phase , members wrote their ideas into post - it notes and sticked them to the canvas template provided . Members were also free to re - arrange and form cluster with the post - it notes as themes and patterns emerged . Upon the completion of the ideation phases , each group explained their canvas to the participants . Participants were free to walkabout to examine other groups ’ canvases closely , ask questions and give comments . Based on the questions and comments from the participants , each group further refine on their canvas . The purpose of the workshop was met with the visions and steps ( workplan ) recorded in the five canvases produced . An example of a filled canvas during the workshop is shown below : Insight During the workshop I observed how a visual tool can guide ideas generation effectively . I also observed how post - it notes were re - arranged and themes were identified . The workshop will not be as effective if conducted with only conversation and discussion without a visual aid . The canvas also served as a great communication tool when group members explained their ideas to the participants . Useful conversations were also sparked between group members and participants which triggered even more useful ideas and insights . Approach The workshop was a success that met its objective of identifying a set common agreed visions for our divisions and our work plans to achieve the vision . In future workshop we will definitely use similar visual tool to guide our program flow . There are many similar visual tools for different purpose and for example this site gives us a good repertoire of visual tools : https://designabetterbusiness.tools/ ### Output:

10662

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Challenge : I am a consultant and was brought in by a client to improve their new product development testing process . They had issues with three key areas in the development process . They had trouble forecasting resources , tracking test samples and reporting test lab performance . Many departments were involved in the testing process including design engineering , project management , information technology ( IT ) and test engineering . There were already established processes that were sub - optimized . Most of the processes were not documented and people could describe their role but not the entire process . I had one month to define the overall problem they were facing and gain cross - functional approval for potential solutions . Selection : I selected the visualization tool to address this challenge because of the complexity . There were so many steps to the process it was hard to follow verbally . Most of the users of the process did not understand the complete scope . They knew the parts they were involved with but not the entire system . In the visualization video from week 1 , Angela Myer suggested using this tool as non - verbal way show people what you are thinking . Once people know what you are thinking , you are more likely to achieve a sense of agreement . Agreement is key to gaining approval for the potential solutions . Application : To create the visualizations , I needed to understand the new product development testing process myself . I met with key stakeholders and used MS Visio on a screen and started creating a process flow diagram using their input . When the process went beyond the knowledge of the stakeholders , I scheduled meetings with subject matter experts for those areas . Once the entire process was mapped , I shared it and made updates accordingly . Once the current state process was mapped , I used the process map visualization to identify issues . I numbered each step in the process . We then walked through each step and listed issues encountered to get a complete picture of the problems . Insights : Mapping the process and sharing it with the team opened a lot of people ’s eyes on how big and complex the process was . It also made us realize there was more to the problem than fixing the initial issues identified . It also got IT more involved in the problem - solving process since they were never involved with testing new products . They supported the software but did not know how it was used and its positive and negative impacts . Having a visual also created a common reference point and alignment that allowed people to communicate more effectively . Finally , it helped create a common purpose to move forward with solutions . Approach : Next time I would use the same visualization tools because it did an excellent job gaining agreement on how the process worked . To improve on this , I would get more people involved early in the mapping process . I had to continually correct / refine the map every time someone was added to the team . If they were involved at the onset , it would have taken fewer iterations and less time .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Challenge : I am a consultant and was brought in by a client to improve their new product development testing process . They had issues with three key areas in the development process . They had trouble forecasting resources , tracking test samples and reporting test lab performance . Many departments were involved in the testing process including design engineering , project management , information technology ( IT ) and test engineering . There were already established processes that were sub - optimized . Most of the processes were not documented and people could describe their role but not the entire process . I had one month to define the overall problem they were facing and gain cross - functional approval for potential solutions . Selection : I selected the visualization tool to address this challenge because of the complexity . There were so many steps to the process it was hard to follow verbally . Most of the users of the process did not understand the complete scope . They knew the parts they were involved with but not the entire system . In the visualization video from week 1 , Angela Myer suggested using this tool as non - verbal way show people what you are thinking . Once people know what you are thinking , you are more likely to achieve a sense of agreement . Agreement is key to gaining approval for the potential solutions . Application : To create the visualizations , I needed to understand the new product development testing process myself . I met with key stakeholders and used MS Visio on a screen and started creating a process flow diagram using their input . When the process went beyond the knowledge of the stakeholders , I scheduled meetings with subject matter experts for those areas . Once the entire process was mapped , I shared it and made updates accordingly . Once the current state process was mapped , I used the process map visualization to identify issues . I numbered each step in the process . We then walked through each step and listed issues encountered to get a complete picture of the problems . Insights : Mapping the process and sharing it with the team opened a lot of people ’s eyes on how big and complex the process was . It also made us realize there was more to the problem than fixing the initial issues identified . It also got IT more involved in the problem - solving process since they were never involved with testing new products . They supported the software but did not know how it was used and its positive and negative impacts . Having a visual also created a common reference point and alignment that allowed people to communicate more effectively . Finally , it helped create a common purpose to move forward with solutions . Approach : Next time I would use the same visualization tools because it did an excellent job gaining agreement on how the process worked . To improve on this , I would get more people involved early in the mapping process . I had to continually correct / refine the map every time someone was added to the team . If they were involved at the onset , it would have taken fewer iterations and less time . ### Output:

10923

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Kamrul Javed 14/11/2018 Visualisation tool for drone development Challenge I own a drone solutions company and my / our challenge is to always improve our products and services . Currently we are in the process of developing a new drone . With this we need to come up with something new , something different . Find our target audience and work around their needs to create the ultimate drone . Selection As we are designing the drone in house it is clear to start with the visualisation tool to discover our needs , our clients needs , designs , and put our ideas into a picture . Allowing us to put our ideas together and think about possibilities we have n’t seen before . Application For our fist visualisation tool we started with everyone in the team putting up their ideas on a board in picture , word and design form . This lead to lots of discussions about different types of idea and brought up new ideas which we also added to the board . For the second part we took all our ideas and started to see patterns , situations it can be used for and different segments . Our challenge was to pick out which to leave out and focus on what s important and doing so in a group , everyone is different and ca nt agree on everything . Insight By applying the visualisation tool , my team and I identified our key solutions and design ideas and built a better understanding of where and how we move forward and create a more efficient workflow . The results were much better than expected and we though more broadly than we have in previous meetings , discovering several new use cases for our drone which we will be pursuing . Approach This new way of discovering ideas had a big impact on the team and is definitely something we are going to continue using in our brainstorming phase . Moving forward we will analyse all the information we have put together and use it to generate story around it in video form and put the customer experience and usage in focus . Then push it out to a select group and analyse the responses . This will give us a better understanding of what the end user thinks of the product and if there s anything we ’ve missed in our design thinking process .

EMAIL: ID_NUM: NAME_STUDENT: Kamrul Javed PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Kamrul Javed 14/11/2018 Visualisation tool for drone development Challenge I own a drone solutions company and my / our challenge is to always improve our products and services . Currently we are in the process of developing a new drone . With this we need to come up with something new , something different . Find our target audience and work around their needs to create the ultimate drone . Selection As we are designing the drone in house it is clear to start with the visualisation tool to discover our needs , our clients needs , designs , and put our ideas into a picture . Allowing us to put our ideas together and think about possibilities we have n’t seen before . Application For our fist visualisation tool we started with everyone in the team putting up their ideas on a board in picture , word and design form . This lead to lots of discussions about different types of idea and brought up new ideas which we also added to the board . For the second part we took all our ideas and started to see patterns , situations it can be used for and different segments . Our challenge was to pick out which to leave out and focus on what s important and doing so in a group , everyone is different and ca nt agree on everything . Insight By applying the visualisation tool , my team and I identified our key solutions and design ideas and built a better understanding of where and how we move forward and create a more efficient workflow . The results were much better than expected and we though more broadly than we have in previous meetings , discovering several new use cases for our drone which we will be pursuing . Approach This new way of discovering ideas had a big impact on the team and is definitely something we are going to continue using in our brainstorming phase . Moving forward we will analyse all the information we have put together and use it to generate story around it in video form and put the customer experience and usage in focus . Then push it out to a select group and analyse the responses . This will give us a better understanding of what the end user thinks of the product and if there s anything we ’ve missed in our design thinking process . ### Output:

3350

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Who are you?- Storytelling Date : 7/31/20 Challenge : I work in a Technology and Data Company near Washington , DC . To stay competitive the company decided to change most of his Executive Team along with their Executive Assistants to bring innovation to the organization . Which brought me to this company as an Executive Business Partner to support two members of the Executive team . Within only few months apart other six Executive Business Partners joined the team to support the remainder of the executives . This role was upgraded to be a role higher than an Executive Assistant . This role was intended for the executive assistants to be a partner and work along the executives meeting more than calendar management and logistics . The aim of this role is to fully and holistically support any business needs by anticipating and becoming a Chief of Staff for the executives and their business units . Within few months , the challenge was obvious as some Executives have different working styles , expectations for the Business Partners were different depending on each business unit , some Executive Partners had more work than others , and some Executive Business Partners had different levels of work experience / work maturity and this created confusion and prevent us to move forward with different projects . The Goal was to become the right hand of the Executives while supporting each other in our Executive Business Partner team . Therefore , I decided it was time to take a step back , start with a clean slate , and introduce some of the Design Thinking tools learned along workshops/ classes taken in the past . Before , implementing any tool or process , we need it to understand who were all the Executive Business Partners and who did we supported ? Selection : Our team was new , coming from different industries , and having different working styles . In addition , we knew little about the Executives other Executive Partners supported . We had seen them in the office or in meetings . However , we did not know who they were either . Therefore , I decided to start with the storytelling tool and to help through this process decided to implement the tool of personas . As Chapter # 2 in this course explains storytelling is a way to create empathy in a simple way and bring life to a character . We need it to understand in a reliable way who were our executives . Each Executive Business Partner had to complete the below persona card . After completion of the persona card we will meet and have an open forum discussion among the Executive Business Partners . Persona Card sample below : Application : The moment came when we had to explain to the team how we viewed the executives we supported . What were their attributes , goals , concerns , and a quote that could best describe them . At the beginning of the exercise it was confusing as this was the first time the Executive Business Partners had used this concept of personas . Therefore , I decided to star and described my executive utilizing storytelling rather than reading each bullet of my persona card . I gave my persona a title that best described my executive . For mine was the “ Speedy CFO ” always moving , always in meetings and fuel by Diet Coke . This resonated with my team members . They laughed because they knew it was true . The little they saw of this executive passing by hallways or conference rooms they knew this executive always had a diet coke on their hands . It created an emotional connection almost immediately . Now they knew that my executive had a demanding schedule and therefore , I had a demanding schedule too . Therefore , now going forward when we had last minute calendar request for my executive my team knew the type of work style and urgency my executive had . Going forward my team understood the expectation this executive had . Other team members started implementing the storytelling aspect to this exercise . In the 45 minutes we had , we understood our team needs and each of their business units . Most importantly , it created a sense of empathy within the team . Which , I believe it was the most valuable tool as this allowed us to finally connect in a human level . In addition , it allowed us to understand our audience : The Executives and their support members . Now , we were one step closer to brainstorm solutions for the different challenges that we had in the organization and in our Executive team . By learning about the executive ’s main concerns , we could see what were the tensions of each business units and themselves . Also , it allowed us to see common themes and how we could align as a team to tackle these issues together . Insight : By applying the storytelling tool and by utilizing the personas method we learned who our executives were , their needs , concerns , and goals . Most importantly we learned about each other in a human level . We now had a common understanding . We had empathy for each other and our jobs . Most importantly , it allowed us to discover reoccurring themes within each business units as : Change Management challenges , Innovation challenges , Logistics / processes issues , and Communication issues . We now were in a position to see how each separate business unit could benefit from having an executive business partner team that works together solving issues or trying to find solutions in a holistic way . Also , storytelling was effective because it was fun , it took down the barrier of competition and we had an environment of collaboration and a sense of purpose . A deeper connection on how our Executive Business Partner team was going to attack the existing challenges in the organization . Approach : Although this was the first time , I was incorporating design thinking tools , storytelling , and personas . I will say that it was successful for what we were trying to accomplish which was creating a sense of empathy and understanding so we could tackle challenges together . However , next time what I would do differently will be to allow more time for reflection and perhaps introduce the same personas activity to the executives themselves . Since it is also a brand - new team . Perhaps they are going through the same change management issues as we are . This exercise will also allow them to know each other , develop empathy for each other and know their audience . As Chapter # 2 of this course expressed . Executives are tired of power points and meetings . They also have little to no time and their attention window is limited to 20 seconds . This will be a great method in which they can have fun , where they can come up with pros / cons , and create a cause which ultimately could ignite innovation .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Who are you?- Storytelling Date : 7/31/20 Challenge : I work in a Technology and Data Company near Washington , DC . To stay competitive the company decided to change most of his Executive Team along with their Executive Assistants to bring innovation to the organization . Which brought me to this company as an Executive Business Partner to support two members of the Executive team . Within only few months apart other six Executive Business Partners joined the team to support the remainder of the executives . This role was upgraded to be a role higher than an Executive Assistant . This role was intended for the executive assistants to be a partner and work along the executives meeting more than calendar management and logistics . The aim of this role is to fully and holistically support any business needs by anticipating and becoming a Chief of Staff for the executives and their business units . Within few months , the challenge was obvious as some Executives have different working styles , expectations for the Business Partners were different depending on each business unit , some Executive Partners had more work than others , and some Executive Business Partners had different levels of work experience / work maturity and this created confusion and prevent us to move forward with different projects . The Goal was to become the right hand of the Executives while supporting each other in our Executive Business Partner team . Therefore , I decided it was time to take a step back , start with a clean slate , and introduce some of the Design Thinking tools learned along workshops/ classes taken in the past . Before , implementing any tool or process , we need it to understand who were all the Executive Business Partners and who did we supported ? Selection : Our team was new , coming from different industries , and having different working styles . In addition , we knew little about the Executives other Executive Partners supported . We had seen them in the office or in meetings . However , we did not know who they were either . Therefore , I decided to start with the storytelling tool and to help through this process decided to implement the tool of personas . As Chapter # 2 in this course explains storytelling is a way to create empathy in a simple way and bring life to a character . We need it to understand in a reliable way who were our executives . Each Executive Business Partner had to complete the below persona card . After completion of the persona card we will meet and have an open forum discussion among the Executive Business Partners . Persona Card sample below : Application : The moment came when we had to explain to the team how we viewed the executives we supported . What were their attributes , goals , concerns , and a quote that could best describe them . At the beginning of the exercise it was confusing as this was the first time the Executive Business Partners had used this concept of personas . Therefore , I decided to star and described my executive utilizing storytelling rather than reading each bullet of my persona card . I gave my persona a title that best described my executive . For mine was the “ Speedy CFO ” always moving , always in meetings and fuel by Diet Coke . This resonated with my team members . They laughed because they knew it was true . The little they saw of this executive passing by hallways or conference rooms they knew this executive always had a diet coke on their hands . It created an emotional connection almost immediately . Now they knew that my executive had a demanding schedule and therefore , I had a demanding schedule too . Therefore , now going forward when we had last minute calendar request for my executive my team knew the type of work style and urgency my executive had . Going forward my team understood the expectation this executive had . Other team members started implementing the storytelling aspect to this exercise . In the 45 minutes we had , we understood our team needs and each of their business units . Most importantly , it created a sense of empathy within the team . Which , I believe it was the most valuable tool as this allowed us to finally connect in a human level . In addition , it allowed us to understand our audience : The Executives and their support members . Now , we were one step closer to brainstorm solutions for the different challenges that we had in the organization and in our Executive team . By learning about the executive ’s main concerns , we could see what were the tensions of each business units and themselves . Also , it allowed us to see common themes and how we could align as a team to tackle these issues together . Insight : By applying the storytelling tool and by utilizing the personas method we learned who our executives were , their needs , concerns , and goals . Most importantly we learned about each other in a human level . We now had a common understanding . We had empathy for each other and our jobs . Most importantly , it allowed us to discover reoccurring themes within each business units as : Change Management challenges , Innovation challenges , Logistics / processes issues , and Communication issues . We now were in a position to see how each separate business unit could benefit from having an executive business partner team that works together solving issues or trying to find solutions in a holistic way . Also , storytelling was effective because it was fun , it took down the barrier of competition and we had an environment of collaboration and a sense of purpose . A deeper connection on how our Executive Business Partner team was going to attack the existing challenges in the organization . Approach : Although this was the first time , I was incorporating design thinking tools , storytelling , and personas . I will say that it was successful for what we were trying to accomplish which was creating a sense of empathy and understanding so we could tackle challenges together . However , next time what I would do differently will be to allow more time for reflection and perhaps introduce the same personas activity to the executives themselves . Since it is also a brand - new team . Perhaps they are going through the same change management issues as we are . This exercise will also allow them to know each other , develop empathy for each other and know their audience . As Chapter # 2 of this course expressed . Executives are tired of power points and meetings . They also have little to no time and their attention window is limited to 20 seconds . This will be a great method in which they can have fun , where they can come up with pros / cons , and create a cause which ultimately could ignite innovation . ### Output:

11543

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Reflection storytelling Challenge I work as an incident manager in a real estate company . I often receive multiple complaints from our business partners about the high average time that elapses between posting an incident in our ticketing tool and resolving it . The number of tickets was on the rise , and company departments felt their problems were not being taken seriously enough . We had to reduce the number of open tickets and resolve them faster . After discussing the problem with the teams involved in resolving the incidents , we realized that in most cases a large part of the time was wasted in the process of assigning the problem to the correct resolution group and in the subsequent analysis and solution by the resolution team . In both cases , this ineffectiveness was caused by the same reason , the lack of clarity when describing the problem in the ticketing tool in such a way that it was easy on the one hand to identify the correct solver team and , on the other hand , to reproduce and solve the problem by the resolution group . Selection Reviewing a large sample of tickets that we had complaints about , we could see that most of them had extensive explanations about the problem the user was experiencing but these explanations did not have the correct approach . Many times , the user who opens the ticket about a problem in their daily work knows perfectly the work they do in their day to day but is not aware that those in charge of solving their problems also attend to incidents from the rest of the departments of the business and they do n't have the specific knowledge of all areas . We believed that it would be positive to train users who open incidents by explaining what happens to their tickets once they are opened until they are resolved . We are convinced of the effectiveness of storytelling to address complex issues from a much simpler and understandable point of view , that is why we decided to use storytelling as a tool to carry out this training in a more enjoyable way , helping the user to empathize with people trying to help them with their technical problems , without having to go into tedious details . Application We decided to turn an example of a technical problem into a domestic problem . We posed a problem to the user . The user had to make a trip abroad and needed a family member to feed their cat . The only requirement was that communication with your family member would be through a letter . We explained that the user knows his family member , but the postman does not , so for the letter to reach its recipient without problems , it was necessary to clearly and concisely detail the recipient 's data . Once the letter has reached the family member , he should solve the problem , that is , feed the cat . This task is simple if the family member has all the information he needs . Where the cat 's food is stored , where its plate is , how much food to put in and how often . Otherwise , the family member may have to contact the user to resolve their doubts , with the consequent loss of time . Insight & Approach From the first moment it was clear that there are several teams that intervene in the resolution of incidents and that each of them has its functions and knowledge . Each of these teams require clear and complete information in order to carry out their work as efficiently as possible . The users assimilated the equivalences between the letter and the ticketing tool , as a means of communication of the incident , between the postman and the ServiceDesk , as responsible for identifying the team that must resolve the incident , and between the solving team and the relative , who must solve the problem and that will not be able to do it efficiently if does not have all the necessary information . The time to resolve issues has been significantly reduced as there are fewer errors in assigning the correct resolution group . The number of communications needed between technicians and users to identify the problem has also decreased . Users have understood the problem and realized that by providing the right information we can offer them a better service . The evaluation of our department has improved compared to the previous year .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Reflection storytelling Challenge I work as an incident manager in a real estate company . I often receive multiple complaints from our business partners about the high average time that elapses between posting an incident in our ticketing tool and resolving it . The number of tickets was on the rise , and company departments felt their problems were not being taken seriously enough . We had to reduce the number of open tickets and resolve them faster . After discussing the problem with the teams involved in resolving the incidents , we realized that in most cases a large part of the time was wasted in the process of assigning the problem to the correct resolution group and in the subsequent analysis and solution by the resolution team . In both cases , this ineffectiveness was caused by the same reason , the lack of clarity when describing the problem in the ticketing tool in such a way that it was easy on the one hand to identify the correct solver team and , on the other hand , to reproduce and solve the problem by the resolution group . Selection Reviewing a large sample of tickets that we had complaints about , we could see that most of them had extensive explanations about the problem the user was experiencing but these explanations did not have the correct approach . Many times , the user who opens the ticket about a problem in their daily work knows perfectly the work they do in their day to day but is not aware that those in charge of solving their problems also attend to incidents from the rest of the departments of the business and they do n't have the specific knowledge of all areas . We believed that it would be positive to train users who open incidents by explaining what happens to their tickets once they are opened until they are resolved . We are convinced of the effectiveness of storytelling to address complex issues from a much simpler and understandable point of view , that is why we decided to use storytelling as a tool to carry out this training in a more enjoyable way , helping the user to empathize with people trying to help them with their technical problems , without having to go into tedious details . Application We decided to turn an example of a technical problem into a domestic problem . We posed a problem to the user . The user had to make a trip abroad and needed a family member to feed their cat . The only requirement was that communication with your family member would be through a letter . We explained that the user knows his family member , but the postman does not , so for the letter to reach its recipient without problems , it was necessary to clearly and concisely detail the recipient 's data . Once the letter has reached the family member , he should solve the problem , that is , feed the cat . This task is simple if the family member has all the information he needs . Where the cat 's food is stored , where its plate is , how much food to put in and how often . Otherwise , the family member may have to contact the user to resolve their doubts , with the consequent loss of time . Insight & Approach From the first moment it was clear that there are several teams that intervene in the resolution of incidents and that each of them has its functions and knowledge . Each of these teams require clear and complete information in order to carry out their work as efficiently as possible . The users assimilated the equivalences between the letter and the ticketing tool , as a means of communication of the incident , between the postman and the ServiceDesk , as responsible for identifying the team that must resolve the incident , and between the solving team and the relative , who must solve the problem and that will not be able to do it efficiently if does not have all the necessary information . The time to resolve issues has been significantly reduced as there are fewer errors in assigning the correct resolution group . The number of communications needed between technicians and users to identify the problem has also decreased . Users have understood the problem and realized that by providing the right information we can offer them a better service . The evaluation of our department has improved compared to the previous year . ### Output:

21236

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Example Reflection – Learning Launch Challenge I work in an automotive company . My primary task has been to evaluate recent and futuristic technological advancements and infer if the same could be incorporated as a part of the company ’s regular assignments . In this regard , I would , in due course of time , resort to design thinking to help me gauge the role of fuel cells in a commercial vehicle . Selection I have often felt that design thinking , and ‘ Learning Launch ’ in particular , helped me structure a problem and solve the same . Moreover , ‘ Learning Launch’–being extremely fruitful in saving time and money – had a clear - cut process of requirement of a hypothesis , figuring out key assumptions , prioritizing the lot , design and performance of a test , and working on the outcome of the test . This , I believed , would aid me in solving the problem and , as future events showed , my objective was well - nigh accomplished . Application As a part of the ‘ Learning Launch ’ , we developed a hypothesis based on our limited knowledge of fuel cells . We , as a next step , zeroed in on the key assumptions , viz . , type of fuel cell , pricing and availability of the different alternatives , etc . Data gathering stage followed as a sequel to the aforesaid process . Interviews , meeting with connoisseurs , conferences , research papers and the like provided the indispensable information required for the testing stage . Before proceeding to the subsequent stage , a prior elimination technique was resorted to reduce the alternatives . The processes involved in this were termed , collectively , as ‘ prioritising of key alternatives ’ . This provided a fresh impetus to design a test strategy for the same and , consequently , perform the test for further evaluation . Insight The testing stage comprised a few processes which were aimed at elimination of alternatives , which were an outcome of disconfirmation of pertinent data . This design process also threw light on the alternatives that were feasible and were matured enough to grant benefits in the event of a plunge . This process , moreover , helped narrow down on the product of our interest . Approach As mentioned in the previous paragraph , use of ‘ Learning Launch ’ was a boon in ways more than one . First , it helped understand the product we really needed ; second , the structured methodology helped resolve a magnitude of issues that would have otherwise posed serious problems ; third , understanding – or should I say , knowledge – enhanced by leaps and bounds owing to the data gathering stage . It would be hard , nay , impossible not to consider such a wondrous tool in my forthcoming assignments .

EMAIL: ID_NUM: NAME_STUDENT: PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Example Reflection – Learning Launch Challenge I work in an automotive company . My primary task has been to evaluate recent and futuristic technological advancements and infer if the same could be incorporated as a part of the company ’s regular assignments . In this regard , I would , in due course of time , resort to design thinking to help me gauge the role of fuel cells in a commercial vehicle . Selection I have often felt that design thinking , and ‘ Learning Launch ’ in particular , helped me structure a problem and solve the same . Moreover , ‘ Learning Launch’–being extremely fruitful in saving time and money – had a clear - cut process of requirement of a hypothesis , figuring out key assumptions , prioritizing the lot , design and performance of a test , and working on the outcome of the test . This , I believed , would aid me in solving the problem and , as future events showed , my objective was well - nigh accomplished . Application As a part of the ‘ Learning Launch ’ , we developed a hypothesis based on our limited knowledge of fuel cells . We , as a next step , zeroed in on the key assumptions , viz . , type of fuel cell , pricing and availability of the different alternatives , etc . Data gathering stage followed as a sequel to the aforesaid process . Interviews , meeting with connoisseurs , conferences , research papers and the like provided the indispensable information required for the testing stage . Before proceeding to the subsequent stage , a prior elimination technique was resorted to reduce the alternatives . The processes involved in this were termed , collectively , as ‘ prioritising of key alternatives ’ . This provided a fresh impetus to design a test strategy for the same and , consequently , perform the test for further evaluation . Insight The testing stage comprised a few processes which were aimed at elimination of alternatives , which were an outcome of disconfirmation of pertinent data . This design process also threw light on the alternatives that were feasible and were matured enough to grant benefits in the event of a plunge . This process , moreover , helped narrow down on the product of our interest . Approach As mentioned in the previous paragraph , use of ‘ Learning Launch ’ was a boon in ways more than one . First , it helped understand the product we really needed ; second , the structured methodology helped resolve a magnitude of issues that would have otherwise posed serious problems ; third , understanding – or should I say , knowledge – enhanced by leaps and bounds owing to the data gathering stage . It would be hard , nay , impossible not to consider such a wondrous tool in my forthcoming assignments . ### Output:

20077

You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.

Robin Duffy Reflection Assignment January 17 , 2017 Challenge : Getting our technology organization moving to experiment with design thinking   I work for a large Fortune 500 company , and in our technology organization , we have been transforming our approach to developing software and systems that support our business to be more agile and more product - oriented .   We have worked to change our vocabulary to talk more about the business value of our initiatives .   I was the architect of a business value model that helps us to consider the needs of different stakeholders and the different kinds of value that can be created for them .   But our efforts to date have not been as clearly connected to customer needs as we would like , and we need to develop a stronger discipline around experimentation and speed to insight .   We have had some of the right ideas for what is needed , but not enough customer - centric focus and insight to inform and prioritize our efforts and place our bets most effectively on the technologies that will make the biggest difference for our customers .   My challenge has been to engage the key technology leaders in our business to understand and embrace the use of design thinking approaches and tools , and to agree to practice them on key strategic initiatives in their business and technology areas .   Selection :     What I discovered in this course , that was most helpful to me , are some ways to articulate to these key business leaders why design thinking is important , which kinds of business initiatives will most benefit from using these tools , and an introduction to tools for visualization .   Because we are just beginning , the part of the course that benefited me most was the information in Week 1 , specifically the “ Introduction to Design Thinking ” , the “ Challenges Best Suited for Design Thinking ” and the “ Visualization Tool ” segments .   Application :   I took the key information from those segments and developed Power Point slides to tell the story of why using design thinking will help us to be more customer - centric , better focused on the most important items , and quicker to learn through experimentation and adjustment .   In particular , I highlighted which kinds of business initiatives we should lean into first , where the tools would be of most benefit .   I demonstrated the use of several visualization tools on our own effort to improve customer centricity – personas , customer journeys , “ jobs to be Robin Duffy Reflection Assignment January 17 , 2017 done ” , a lean business canvas , as well as tools to pin down key shared assumptions and potential economic value .   Insight :   The key insight that I gained , both from selling design thinking to these business leaders , and from applying some of the visualization tools , is just how varied the needs of various “ customers ” or stakeholders are , and how certain types of business needs lend themselves mostly effectively to design thinking – human- centered , “ wicked problems ” without easy solutions , little relevant historical data , and lots of possible solutions to consider .   Working with these leaders , we identified several pilot areas that met this profile , where these tools can help save time by pinning down exactly what we ’re trying to solve , and then iterating to find the best route .   Approach :   I think the approach that we took to selling the design thinking approach and use of the tools to our key technology leaders was effective , and I would n’t have changed much , except to perhaps approach those leaders sooner with the same information .   One improvement that we could have made was presenting an end to end example of a live business problem , using all the tools in question .   We illustrated the use of several of the tools with a live business example , but could have extended it a little further into a few more of the tools , which we illustrated conceptually .

EMAIL: ID_NUM: NAME_STUDENT: Robin Duffy, Robin Duffy PHONE_NUM: STREET_ADDRESS: URL_PERSONAL: USERNAME:

### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following: NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names. EMAIL - A student’s email address. USERNAME - A student's username on any platform. ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number. PHONE_NUM - A phone number associated with a student. URL_PERSONAL - A URL that might be used to identify a student. STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. ### Input: Robin Duffy Reflection Assignment January 17 , 2017 Challenge : Getting our technology organization moving to experiment with design thinking   I work for a large Fortune 500 company , and in our technology organization , we have been transforming our approach to developing software and systems that support our business to be more agile and more product - oriented .   We have worked to change our vocabulary to talk more about the business value of our initiatives .   I was the architect of a business value model that helps us to consider the needs of different stakeholders and the different kinds of value that can be created for them .   But our efforts to date have not been as clearly connected to customer needs as we would like , and we need to develop a stronger discipline around experimentation and speed to insight .   We have had some of the right ideas for what is needed , but not enough customer - centric focus and insight to inform and prioritize our efforts and place our bets most effectively on the technologies that will make the biggest difference for our customers .   My challenge has been to engage the key technology leaders in our business to understand and embrace the use of design thinking approaches and tools , and to agree to practice them on key strategic initiatives in their business and technology areas .   Selection :     What I discovered in this course , that was most helpful to me , are some ways to articulate to these key business leaders why design thinking is important , which kinds of business initiatives will most benefit from using these tools , and an introduction to tools for visualization .   Because we are just beginning , the part of the course that benefited me most was the information in Week 1 , specifically the “ Introduction to Design Thinking ” , the “ Challenges Best Suited for Design Thinking ” and the “ Visualization Tool ” segments .   Application :   I took the key information from those segments and developed Power Point slides to tell the story of why using design thinking will help us to be more customer - centric , better focused on the most important items , and quicker to learn through experimentation and adjustment .   In particular , I highlighted which kinds of business initiatives we should lean into first , where the tools would be of most benefit .   I demonstrated the use of several visualization tools on our own effort to improve customer centricity – personas , customer journeys , “ jobs to be Robin Duffy Reflection Assignment January 17 , 2017 done ” , a lean business canvas , as well as tools to pin down key shared assumptions and potential economic value .   Insight :   The key insight that I gained , both from selling design thinking to these business leaders , and from applying some of the visualization tools , is just how varied the needs of various “ customers ” or stakeholders are , and how certain types of business needs lend themselves mostly effectively to design thinking – human- centered , “ wicked problems ” without easy solutions , little relevant historical data , and lots of possible solutions to consider .   Working with these leaders , we identified several pilot areas that met this profile , where these tools can help save time by pinning down exactly what we ’re trying to solve , and then iterating to find the best route .   Approach :   I think the approach that we took to selling the design thinking approach and use of the tools to our key technology leaders was effective , and I would n’t have changed much , except to perhaps approach those leaders sooner with the same information .   One improvement that we could have made was presenting an end to end example of a live business problem , using all the tools in question .   We illustrated the use of several of the tools with a live business example , but could have extended it a little further into a few more of the tools , which we illustrated conceptually . ### Output:

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