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@United "Your bag may or may not be at the airport. Unfortunately, no one at the airport is picking up the phone or responding to messages."
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@SouthwestAir Cancelled Flights arrivals & departures in Nashville as of 5pm. That and more weather headlines @ 4pm #LiveOnFOX17 #FebruaryFreezeFox17
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@AmericanAir Would it be ok to send you a DM asking a few questions because i'm deaf and been on hold so long?
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@USAirways new problem...had wrong last name on reservation which is airways fixed. New can't get through TSA
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@united. Is it reasonable to wait 45 mins for the bag you made me check because the flight staff couldn't police the overhead bins?
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@united yes, supposed to be here by 6PM. I have a Board Meeting tomorrow. Fingers crossed.
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What can I say other than when it comes to my #BrandLoveAffair w/ @jetblue ur my #soulandinspiration https://t.co/IGkoGyWksr #umosaicmecrazy
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@united literally sucks
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@AmericanAir We tried with multiple people. I already sat on the phone for an hour and a half and got nowhere.
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@united 3 hrs searching for flts, find 1 on site & can't book the $ offered bc 1 seg isn't really available. #lies #falseadvertising
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@SouthwestAir mins and no answer. My wife and baby need to get on that flight. She arrived 2 hrs prior. Please help. Venetia Crook
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@united website says my flight is on time. It leaves in 15 min and nobody has boarded yet. #pathetic #needtobehonest
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@AmericanAir I've been calling your 1800 # all morning to change my name for an upcoming trip but am not able to get through. Please advise!
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@AmericanAir why don't you have driver service to get employees to work in bad weather like hospitals etc #badmgmt #AmericanAirlines
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@southwestair excruciatingly slow internet on SWA flights is now the norm, rather than the exception. Is this being addressed?
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@AmericanAir extra night we have to stay in San Juan now. How can I check on that?
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@united bummer but thank you for the quick response
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@JetBlue she was a phone agent, pls do! Peggy was pleasant, informative and delivered. ⭐️⭐️⭐️⭐️⭐️
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@united this will definitely be a trip to remember EWR-STI second of the season, first on seat 35A because it pays to be loyal!
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@united yes was trying to upgrade my seat. Now there are no available spots
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@united from MEX NRT (dates TBD) but I'm getting a 200 to 300 USD difference in my quotations through September when compared to MEX BKK
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@AmericanAir Flight 236 was great. Fantastic cabin crew. A+ landing. #thankyou #JFK http://t.co/dRW08djHAI
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@USAirways his name is Rett Cavan, he has a gofundme page, and is going to take his last breath tonight. This airline only cares about money
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@SouthwestAir Cancelled Flightled flights and asshole phone support. #worstairline
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@USAirways @PHLAirport always nice when a customer service manager threatens customers standing in his understaffed lines for the last hour
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@USAirways 7+ hrs stranded in DCA...zero apologies and the worst customer service. Been a faithful traveler for 15+ years, but no more!
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@SouthwestAir you are lucky to have people like Annamarie and Norris at BWI. I hope they get recognized for excellent cust. service
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@united installed and working are not the same. Kicked me out after an hour and wouldn't let me back in. Four wasted hours.
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@SouthwestAir you're killing me!! always #delayed from #SanDiego to #SF!! #ugh
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@SouthwestAir FINALLY! A Passbook option for the SWA App. Thank you!!!!!
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@AmericanAir great job TYR ground crew...now let's get this bird outta here!!! Tell flight 3200 to wait on me...be there in 45 mikes!
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@united thank you.
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@USAirways US 728. One water run of the planet's smallest water bottles. Applaud you looking out for the environment.
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@USAirways printer problems causing us to sit on the runway for 45 mins. Get it together.
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@USAirways we were moved to a delta direct. Thank you for the accommodations!
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@VirginAmerica Umm so no reason as to why this is? Is there someone different I should contact (or contact me) to get a definitive answer?
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@JetBlue messaged you, thanks
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@united thank you for letting me down.My luggage is still in Denver but I'm in Phl. #neveragain #flyingwithUS #disappointed #lostacustomer
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@united This has been the WORST flight experience I've ever had. Thank you for ending my vacation on such a bad note.
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@SouthwestAir thanks for your assistance..you guys ROCK!!💯
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@USAirways - been on hold with reservations for over 30 min already! #worstairline
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@united still waiting to hear back. My wallet was stolen from one of your planes so would appreciate a resolution here
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@AndrewFallis same here! On hold for an hour & then told @USAirways has done all it is willing to- which was apologize. #stillnotonmyflight
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@AmericanAir Great, thanks. Followed.
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@JetBlue thanks! Yes! order me a rum and coke and get me a hotel voucher because the floor and chairs aren't so cushy here...!
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@USAirways great job today from your team with a challenging weather delay on flight 1925 out of Charlotte. #travel #friendlyteam
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@USAirways and despite the fact I see you answering all these people on twitter with mundane qs you refuse to answer me!
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@SouthwestAir thank you for your help resolving my problem Shannon ROCKS - even though Rhonda didn't !!
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@USAirways 4 segments, 4/4 delayed. Gnv > CTL . CTL > JAN . JAN > CTL . CTL > GNV. My year off from flying with you guys was the way to go.
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@AmericanAir also the problem is not calling us at all. Other airlines send an automatic call and email, and they rebook as a courtesy.
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@AmericanAir "sorry you were disappointed" #outoftouchwithreality #people have kids and jobs
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@AmericanAir - very upset with my hometown airline. Stuck in Den Flt Cancelled Flightled. Others here with me got new Flt info
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@AmericanAir hi my flight to DFW 2463 was Cancelled Flightled tonight. Called in and left my number for call back it's been 3hrs please help.
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@united I take back the comment about your team here working hard to help us A so far no solution for a hotel or food or anything #fail
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@USAirways - No live person to speak with all day at Dividend Miles, after they wrongfully took over 65,000 miles out of my account.
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@united so disgusted and disappointed with united airlines luggage policies and attitude toward musicians. Unacceptable
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@USAirways the only way to assist, is to actually answer the phone.
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@USAirways Painless and effortless flight from Indy to PHL... Our flight attendant, Tory, was fantastic. Give that lady a raise ASAP!
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@united why is my flight from mke to ord getting delayed? Our gate attendant is not communicating!
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@AmericanAir 4th flight rebooked to is NOT Cancelled Flighted! Woo-hoo. Going to make it to @LaGuardiaAir
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@united was such a better airline when you were Continental. $75 service fee + $75 Flight Booking Problems fee + $25 talk to a human fee: FU!!!
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@united you guys suck!
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@SouthwestAir Maybe if you comped those that quietly accepted delays or Cancelled Flightations instead of the irate you'd have less issues #justsaying
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@united My bag reference ID number is IND43728M. Thanks for looking at it.
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@SouthwestAir WIFI is so slow it totally precludes working on the web. Will NOT book SWA for business travel. Wish I hadn't lit $24 on fire
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@AmericanAir your staff at rsw working the sliver airlines desk is not helpful. We can not get any information about our flight.
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@USAirways it was 1838, almost 5 hours Late Flight due to mechanical.
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@united I don't need to make any changes. I reserved my seats when I bought my tickets and there was an error & now there are no comp seats
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@SouthwestAir ruined my Sunday. 3+ hours of delays out of DIA, now my bags are at the wrong airport. $35 to deliver them? Insult to injury.
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@USAirways, I know you're dealing with the weather, but @PHLAirport is a hot mess. Pls send reinforcements
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@SouthwestAir have to be honest, didn't expect a fast response, thank you! Off to #Chiberia we go!
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@USAirways please fix your reservations phone system. The weather/backup could not possibly be bad for 10 days! #goodgriefpeople
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@united Booked 11 tix 1 month ago and now its about $157 CHEAPER and customer service was useless. What's up with that???
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@SouthwestAir flt 3867 crew #OrangeCounty to #Denver is The #BEST! Weather delay but pilots just invited the kids to see the cockpit! #luv
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@SouthwestAir Southwest Airline is THE way to go!
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@united DM'd you 4 hrs ago at your request. No response to be found .... just like my bag.
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@USAirways now the 3rd issue with the plane is a fuel leak. They will let us know soon what they decide. #getmeoffthisplane #ineedabeer
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@USAirways So you understand why I'm resorting to Twitter: No help available at gate while this occurred or by phone afterward.
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@SouthwestAir thx - fingers crossed they are found.
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@SouthwestAir every other city on your nationwide sale has fabulous fares. Why nothing from Buffalo? except for 2 cities?
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@AmericanAir Hopefully you ll see bad ones as opportunity to get better and not dwell in it... and the good ones as encouragement words!
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@united your staff at LaGuardia and Lagos, Nigeria were unprofessional, uncaring and not helpful. Ou
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@United @UnitedAirlines and the hits keep on coming. http://t.co/44ZHmfDIW6 #unitedfail #unitedwithivy
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@JetBlue how about free wifi on flt 1254 out of PBI to make up for 2.5 hr delay? Treat us right.
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@SouthwestAir no. Told to call cust service on monday
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@AmericanAir Cancelled Flights my flight, doesn't send an email, text or call. Now I'm stranded in Louisville.
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@united been solved, they finally picked up the second time I called, thanks for the response JH! 7:21 to dulles works!
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@united I already follow you. One of you 800-number agents rebooked me. Went from a 777 to an a320. Ugh.
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@AmericanAir that is absolutely false stmt. You have a comedy of errors incl no catering etc #GetYourActTogether
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@USAirways thanks. We did see an agent. Unhelpful. Some got vouchers others did not for unexplained reasons.
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@united If you follow me I will DM you my phone # which you can call.
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@USAirways agent won't hold for connection arriving Late Flight. 7 min before departure time but 3 min too Late Flight. Flt 1903 gate c19. Disappointed
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@USAirways cust serv reps who are unable to change reservations in your system Check in unaware of Cancelled Flights that I got word on night before
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@united :take note of this great example of @JetBlue actually making good for an extremely inconvenient situation. http://t.co/t3Gnk2N7LD
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@united Rude grouchy agent at Dulles check-in just got my 19 hour trip off to a lousy start. He needs a nap or something.
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@SouthwestAir I want one!
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@united Thanks for taking care of that MR!! Happy customer.
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@SouthwestAir why so expensive to go to Vegas with stops in Late Flight June as I can get non stop for same on competition
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@AmericanAir The pilot told us they would release bags as well as offer hotel vouchers. Neither happened.
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@united this is it... Last time I fly #UnitedAirlines you screw up every trip now will be stuck in ord and miss work.
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