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airline_sentiment
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@JetBlue I can't do that flight. I need a Late Flightr one! I need you to change my flight. You guys changed it and now I can't do that time!
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@AmericanAir @USAirways use the app you say?? http://t.co/WnY9TzsR8N
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@SouthwestAir about time! Thank you!
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@VirginAmerica thank you! See y'all soon! I'm excited to see the expansion of destinations. Spread those wings!
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.@united Our newest delay, right now http://t.co/96fTLZWtvO
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@united ours in July. You have ZERO excuses for this. You have an out-of-date system that causes problems like this.
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@united so? Found anything or just showing off? You do realise that the morning flight that you Cancelled Flightled was more pricey than the evening?
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@SouthwestAir they put me on the next flight available.. tomorrow morning :( Any idea if BNA will be open in the morning for my flight?
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@USAirways you airline is doing rather poor right now. In SLC waiting to take off. Was suppose to take off now 2 hours and 3 minutes ago!
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@AmericanAir THANK YOU!!! 👍👍👍👍👍
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@AmericanAir been on hold to reserve award travel for over 1.5 hrs now. Anyone home?? Or is it a crazy weather issue? http://t.co/cEHrOeurC5
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@SouthwestAir Deborah helped me💁
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@united well if you don't want your customers to be frustrated compensate them appropriately when you screw up royally!! #fakesincerity
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@united so sorry. I ended up on US Air flight. Thank you though for getting back to me:)
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@JetBlue she did. she's still waiting on a callback....the lack of follow through is what's concerning. smh
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@AmericanAir why Cancelled Flight #1605 on 6/25 & 6/28? Flights now 4 hrs longer & have layovers. Too Late Flight to find a reasonably priced alternative.
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@AmericanAir absolutely worse cust. Svc ever experienced in 25 yrs of flying. Supvrs at iah extremely rude. #poorservice #travel
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@united Nope - still no one helped me. Giving up on united. #badservice
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@USAirways how are you even still in business? i have been trying to call for hours. this is pathetic.
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@JetBlue 6 hour delay. Supposed to land at 9pm now it's 3am. Still not boarding. #EpicFail
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@USAirways provided the best service for me today! Thank you so much :)
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@USAirways customer service at its finest
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@JetBlue Thank you for your excellent customer service - resolved issue quickly.
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@USAirways them and @AmericanAir
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@USAirways would love it if you could get my wife home sometime soon - she has been stuck in Orlando and now stuck in philly for too long
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@USAirways it's unacceptable the way your agents at the gate treat paying customers!!!
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@USAirways @AmericanAir pissing off thousands of East coast customers. When the delay is longer than the flight, you = fail
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@JetBlue disappointed that my flight back to boston from PR was Cancelled Flightled,rebooked 4 the next day,delayed that one too, and no compensation
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@JetBlue isn't this something YOU should do?! Why should I tell your crew how to do their job?
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@JetBlue I guess you weren't able to do anything to improve the time.. and now it looks even Late Flightr.. going to be a #zombie tomorrow
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@united give her the recognition she deserves!
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@SouthwestAir I requested my boarding pass to be texted to me but I still haven't received it.
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@AmericanAir work on the comm skills w hate agents at PHX. Said I was confirmed on flight out of DFW & got here and that was only standby.
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@united diverted and missed our connecting flight. Was just told that my bag is on it's way to MSY. If you only had people that cared
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@SouthwestAir Hi! Just wanted to see if you have any new routes planned this year for Newark. Love flying you guys and hope to do so more!
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@AmericanAir Absolutely!
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@SouthwestAir thanks for the drink tickets hook up! Can't wait for my first international flight with you to NAS! #pumped
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@United flight experiences R often frustrating, but 2day on UA5184 from CHI to WPG flight attendant April was #amazing! She's 1 of the best!
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@AmericanAir will not help us on the phone, at the gate or in checkin. I book travel for clients and cannot believe the lack of service
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@USAirways I did. They told me it was a 40 min wait & they'd call back. It's already been 45 min. Horrible
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@USAirways you idiots kept an on time plane on the Tarmac for over an hour forcing us to not be there 10 minutes before.
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@USAirways my bag landed 1 day Late Flight at sfo at 11:40am. How can it be 10:01pm and I still don't have it? Flight 719 2/22/14
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@united have been waiting 2 days for my military bags from an airport 3 hours away from me. Horrible.
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@USAirways flight 4524 delayed for 2 hours for a deadhead crew. Lets make 150 paying customers wait ...that is great service #USAirways
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@AmericanAir it would be awfully nice if you could send an alert when my flight is Cancelled Flighted. No text, no email, no love...
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@united clicked "upgrade now" and it didn't upgrade. What gives? http://t.co/N7oSjz8a59
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@united is Late Flight again. Everyone braved the weather and 40 passengers are waiting for a flight crew. Really!
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@JetBlue flight 117. proud to fly Jet Blue!
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@AmericanAir *does = doesn't
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@SouthwestAir thank you!!!
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@JetBlue flight booked! Heading out to California with the @WikiPearl team for @NatProdExpo on March 6-8! Can't wait! #ExpoWest
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@AmericanAir you know I love this airline, but why are my friends @MEGENTRIPODI @jordnnicole7 having such a problem retaining info they need
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@AmericanAir Any info for Cancelled Flightled flight 1046 tomorrow morning out of DFW? Can't get calls through to speak with anyone.
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@AmericanAir trying to check in for flight. On line not working & agents too busy to take my call.
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@united jx4s2t if you can out today would be great it's our honeymoon and this delay you has put a damper on iy
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@united please don't take my membership away :(
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@AmericanAir I don't know who that may be. I was also working from home. Thanks for nothing.
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@SouthwestAir thanks, already subscribe and have a RR Account. Had received a promo code last month but has since expired. Any new offers?
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@JetBlue thank you! Hopefully it's soon! We are supposed to leave at 11:23
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@USAirways I never made a reward reservation becuase no one ever answered the phone. The online one I made got Cancelled Flighted and I can't change
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@VirginAmerica loved it. Can't wait for Monday's return flight... Mostly just to watch the inflight safety video again. #sorrynotsorry
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@VirginAmerica I applied over 2 weeks ago. Haven't heard back and I'm flying this week #disappointed
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@SouthwestAir unable to book travel right now on the website or through the app. Help!
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@USAirways It was US 893. The gate was open after about 50 mins waiting. What a great way to finish an 18 hour delayed arrival!!
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@AmericanAir - Whoooo Hooooo just crossed 25,367!!! At my current pace I should reach 152,202 for the year.
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@united We've let you know how to help the millions of customers you've treated like garbage. It's no coincidence ur ranked WORST airline.
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@USAirways I need to speak with a customer service agent today between 5-8pm I had an unfortunate incident of discrimination today.
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@JetBlue Crisis averted! Flight #69 from BOS to FLL is boarding. Let's hope the new pilots aren't Clarence Oveur and Roger Murdock. :-)
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@USAirways who do we voice our concerns to when we can't get home with our 8 month old after waiting to taxi to a gate for 3 hours?
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@JetBlue my son left his iPad on flight 1401 from JFK to FLL on Monday. I called and left message and have no heard back. Seat 25A.
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@USAirways flight 850. RUDE RUDE RUDE service! Awful.
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@USAirways sitting on the Tarmac waiting to deplane 40+ minutes. The level of service I've come to expect.
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@JetBlue I waited in line all that time to be told by a crewmember that there's no update until 9:30 #3HrDelay #disappointed
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@united @upgrd I guess the Kit Kat looks tasty... not going near that "sandwich."
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@USAirways YOU ARE THE BEST AIRWAYS! Follow me please!!!!!🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
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@USAirways keeps dropping my call and won't even let me stay on hold because they are "too busy" #idontwanttocallback
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@JetBlue @JayVig @roxydigital awww ^_^ R to the T, realtime appreciation from JetBlue #rockingthetweets #JVMChat
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@USAirways I promise, if I can help it I will nvr fly w/u again. Even if I have 2 pay more $$$ 2 fly w/ sum1 else #badcustomerservice
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@USAirways & also that I was told no comps, upgrades, etc. ReFlight Booking Problems is good enough. #usairwaysfail
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@USAirways your customer service in Philly is deplorable, rude & unprofessional gate agents after delays & Cancelled Flightations #takingthistothetop
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@USAirways my flight is Cancelled Flightled and you guys aren't Answering the phones what do I do ?
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@AmericanAir finally about to take off! Thanks for the customer service by the g8 reps @ c17 @ CTL. Any idea what caused the system failure?
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@SouthwestAir allows you to change a flight once for no fee, yay! I will always book flights with them. @AmericanAir changes you $200
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@AmericanAir Flight 953 NYC-Buenos Aires has been delay since yesterday at 10PM. Is going to take off at 3.30PM now? Give us answers!
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@SouthwestAir can you follow me? Flight Cancelled Flightled, can't rebook online, been on hold for 2 hours. Would love to DM flight info. Thank you.
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@SouthwestAir finally through thx
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@JetBlue who is he I must send a note!!! Too good for words!
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@AmericanAir It is now going to be reported to the police due to the sexual assult sad that you didn't care
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@SouthwestAir LUV Ya Too!!!! I will sing a song for y'all when I finally get on that plane back to Nashville!!! #LOVESOUTHWESTAIR
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@VirginAmerica @ladygaga @carrieunderwood Julie Andrews all the way though @ladygaga was very impressive! NO to @Carrieunderwood
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@JetBlue I understand why ur doing it. But for someone who just traveled 2+ hours to get here early. Relax b4 flight etc. Adv notice maybe??
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@JetBlue ready to go to Disneyworld! For the @runDisney #PrincessHalf http://t.co/sTQY9V8256
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.@AmericanAir Flight 654 Delayed / Flight 409 You sold my seat / flight 0671 strand me in PHX for three hours. Thanks for the memories 😡😤😖😲😩
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@JetBlue I'll see you on board again soon!
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@AmericanAir - Hanging up on customers with no chance for a callback is a failure of customer service. 1:30am EST and no one can answer? 2/2
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@USAirways really nigga.. Ur a fuck boy
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@united Great! I'm guessing you were Late Flight to open, service is horrible, you're overcharging, and don't care that everyone is miserable.
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@USAirways I made the change online, but couldn't check-in online, so had to call (3 hrs on hold btw). Shouldn't have been charged $25
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@SouthwestAir tv stream means I get to spend my flight watching 1999 and 2011 Women's World Cup Finals. #throwback #bestflightever
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@USAirways. R U aware your wait time to talk to a sales agent is always 30-60 minutes? Unacceptable. At least employ a call back feature!
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