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airline_sentiment
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@AmericanAir Just followed you.
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@united Love to report how horrible this flight is to your team. Let's make it worse...as they get to my seat...out of all snacks
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@united I'm strongly considering taking my business elsewhere. #UnitedAirlines
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@SouthwestAir @dultch97 that's horse radish 😤🐴
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@USAirways ur "response" was: my "inconvenience was of no matter." U wanted me sit for 3 xtra nights in the city w/out comp! #donotflyusair
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@united its not the way to treat your customers we had a lot of issues and it was not worth our headache we went thru
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@SouthwestAir Incredibly frustrating. I emailed but still haven't received a response.
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@united Just did, thanks for checking! :)
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@SouthwestAir yeah... that's not what happened. I'm really pissed. This is the kind of thing I expect from US or Austrian, not you.
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@AmericanAir no I've since rebooked with another airline, what I would like is compensation for all the time/money lost!
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.@SouthwestAir received an error online and have been on hold for over 1.5 hours. Completely unacceptable.
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@USAirways @AmericanAir shout out to Diane at EYW for helping get us home today instead of tomorrow (even if a little Late Flight!)
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@JetBlue Cancelled Flightling flights, sending out tickets, then not telling the buyer... #jetblue how is that allowed?
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@AmericanAir TY Can you confirm or deny if AA953 left JFK? I want to figure out if more delays are in store. Internet giving different info.
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Still thinking, those PJs may have me sold @AmericanAir @momsgoodeats We'd #love to have you on board with us! @MandarinJourney here I come
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@JetBlue I don't have enough hands to count the number of times something like this has delayed my flight with you guys. Very disappointed.
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@AmericanAir I've been trying to reach your customer service for TWO days. I have received zero response. Never traveling AA again.
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@SouthwestAir how come I'm not getting my points after I buy from the rapid reward shopping site?
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@united I would like a supervisor to talk to. Now we are waiting for a flight attendant as one just walked off & left http://t.co/IpaamZT7Z2
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@united €202.88 is the difference between the booked flights, do you want screen shots?
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@USAirways you're really fudgin up with all these delays 😡 #justwantmybed
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@JetBlue supervisor humiliated us and was uncompromising. We were completely blindsided!
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@united thank you for getting our daughter home when @americanair Cancelled Flightled all their flights to Nashville
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@AmericanAir no thanks. As I said, being denied miles that expired one week ago was the last drop for me; plan to avoid AA as possible.
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@united If you have had any issues with United Airlines PLEASE retweet. Paid for a full fight ticket and was given a standby instead.
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@united That's not the issue. The fact that no one even called (despite promises) to confirm the bag's location is.
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@united "We like hearing from you." So why haven't you replied to my tweet and/or email yet? https://t.co/caf2cx3gfi
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@USAirways @Jack_Kairys your site clearly explains we are allowed a carry on. This was allowed at PIT but not BOS. How does that make sense?
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@VirginAmerica I love your guy's song! We're dancing to it for our high school dance revue
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@americanair flight veers off icy runway at @dfwairport. Most DFW flights Cancelled Flighted Mon http://t.co/Q37pOWn6uv @Cowboycerrone figures right?
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@USAirways I was... 4 tomorrow. I missed my meeting today, & it was pointless 2 pay hotel today when the purpose of my trip has been screwed
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@USAirways I checked in "Standby for 1st Class" only to find I am "not on the list". This merger is a pain.
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@AmericanAir even with calls you haven't been able to help us anyway. #nevergettinghome
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@USAirways sure knows how to pamper customers they strand abroad. #badcustomerservice #fend4yourself #youareonyourown http://t.co/Pw1eudlcZg
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@AmericanAir @manuel_c "here for you" as in, yeah, we'll tweet platitudes at you so you'll think our Twitter bot cares? Or....
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@United thanks to Lea in the Chicago office for her help in switching our Cancelled Flighted flights!!
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@USAirways - I wouldn't need to wait on hold for 6+ hours if your website worked correctly - please respond!
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@SouthwestAir RUDE gate agent. Wholly unacceptable to us & other passengers. Think this will be our last time on sw.
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@JetBlue Thank you!
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@SouthwestAir would be cool if the best airlines company hooked me up with @Imaginedragons tickets for Vegas ;)
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@SouthwestAir replacing @vitaminwater with beer! Bravo!👏👏 Cheers! 🍻🍻 @Leinenkugels @DosEquis @FatTire
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@VirginAmerica twitter team. you guys killed it for rescheduling me asap. thank you!
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@USAirways waited for 3 hours NO LUGGAGE line too long left airport when flight Cancelled Flighted WHERE does luggage GO? On hold for 1 hour so far
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@JetBlue @fllairport best way to kill nine hours at the airport when all flights are full and the airline won't put you standby? #stranded
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@AmericanAir stranded for 24 hours in MIA, Patrick casimir has been the ONLY AA staff to apologize for the great inconvenience #unreal
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@united is so cheap they couldn't afford to run the AC on #UA1510. They took pressure cooker to a new level. #Cheap #WorstAirline
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@JetBlue you #fail. Snow coming to DC area. Tried to get on earlier flight. You refused. Now flight 6.5 hours delayed. Greedy and foolish.
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@united Boeing 777 Star Alliance short finals @Heathrowairport 27L on an amazing winters morning #777 #Avgeek http://t.co/owMaXOyEhZ
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@JetBlue my SIL bought tix for us to NYC. We were told at the gate that her cc was declined. Supervisor accused us of illegal activity.
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@SouthwestAir fyi the link in your baggage incident email redirects to a 404 on mobile. The link auto changes on mobile. Desktop works fine.
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@AmericanAir now we are waiting on nitrogen for the struts and the airport nozzle is not calibrated so they are trying to find another???
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@USAirways you're right it's not fun. Especially when I don't have much of a choice. Lol. #curvygirltravels
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@VirginAmerica I called a 3-4 weeks ago about adding 3 flights from 2014 to my Elevate...they still haven't shown up...help!
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@USAirways @AmericanAir Your staff members are looking at me like I have two heads. Check your own websites!!! http://t.co/8Hh0c63TIe
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delete your account @JetBlue
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@AmericanAir merged airlines do not work for FF programs. Very frustrating and the gate agents are to busy pouting to care. #AttitudeIssues
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“@united: @RobCNYC See information on our boarding process: http://t.co/gBIw9ugFNm ^KP”. I get group 1&2. Just no reason on 3/5.
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@AmericanAir “Inconvenient” is such a convenient word.
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@united haha and you have to clean a plane that was held overnight in a hangar. Sounds lovely. Also don't lie on screensand say it's weather
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@JetBlue they absolutely guaranteed us we would sit with our kids. Your "terms" response is insulting. #jetblue
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@united @nathankillam or your staff could try not throwing the luggage around.
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@jetblue rqstd upgrade to mint at LAX and was told no because i used points! Why turn down $1600 bcz I used points? #trueblue
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@SouthwestAir Your Terry is our hero! Got my husband back thru security to retrieve cellphone left on plane in Austin. Terry #85832 U Rock!
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@JetBlue you're welcome 👍👍👍 http://t.co/67k4N9eQ6E
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@USAirways incapable of seating a 2yo and mom together. Toddler in his own row #fail @CNN
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@USAirways so far I've gotten six different answers
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@united why doesn't my daughter, booked with my gold member miles, get on the upgrade list for her flight tomorrow?
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@united Been trying since 1230 to file a report.
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@JetBlue #1680 Super smooth flight and landing. Nicely done.
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@AmericanAir I Cancelled Flighted my flight. I really don’t need this much trouble.
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@USAirways every single time i fly you guys i am delayed at least 30 minutes. Every time. On flight 5612 out of #CLT to nola.
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@united 40 minutes on tarmac now. That's after 9 hour delay.
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@SouthwestAir Just got companion pass and trying to add companion flgt but get purchase.error.INVALID_LOYALTY_MEMBER_ACCOUNT_STATUS. Help!
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@USAirways I tried that before using Twitter. Also gave me no helpful information. Thank you anyway
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@united Apologize to the President. Once those employees blamed him, I heard it repeated 20 times.
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@USAirways #428 delayed due to #frozentoilet #medicalissue #mechanicalissue #dispatchissue We've heard it all! #LetsGo
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@USAirways #DividendRewards Urgently need to speak with a CS rep. My 50K miles havent shown & I've fulfilled all reqs. Flight Booking Problems flights today
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@united I'm on UA1118 and my direct tv isn't working. How do I avoid this in future?
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@JetBlue this is awful! flight out of jfk for our honeymoon is delayed AGAIN until 1225 AM, and we lost money on a hotel now! #delayforwhat?
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@AmericanAir and even worse, by the time you responded to my tweets I took two flights over five hours. And that was the quickest response!
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@JetBlue sadly, no! I have the app, but it also is experiencing difficulties. The flight information boards are keeping me updated.
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@USAirways why aren't you updating flight status/delays?
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@SouthwestAir I WOULD DO ANYTHING FOR tickets to the VEGAS... ANYTHING. I love imagine dragons so much!!
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@VirginAmerica SFO-PDX schedule is still MIA.
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@JetBlue aha, ok. Thanks! Was worried there might not be a seat at all :) Will do it at the airport tomorrow then!
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@SouthwestAir it's not disappointment, it's a blatant disregard for your business select customers, it's becoming a problem that's pushing
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@AmericanAir 719. Looks like we are about to get going, finally!
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@USAirways I have been trying to book a flight using my miles for 3 straight days. 210 min on phone - still haven't talked to a human.
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@AmericanAir what an incredibly arrogant thing to say while I sit here at O'Hare waiting for your incompetent airlines to refuel on a...
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@AmericanAir @travisamex It's not the weather. It's also gross incompetence. Understaffing. Crew forgetting to load bags. Don't duck truth.
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@united Flight 2 is 2:30 hrs delayed so far b/c of Late Flight crew. Now we are literally waiting while they have dinner acc. to honest gate agent.
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@USAirways @Sb5551 Um, WE knew this storm was coming, ? Is why didn't USeless Air? Staff accordingly u idiots!
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@united no tag number. Luggage was taken off the weigh scale and appears to have been sent off on conveyor belt without any tag...
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@SouthwestAir Rapid Rewards program sold me short. #Lasttweetaboutthis but still #disappointed.
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@united just curious, when are you going to to finally learn #customerservice ?
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Yes but I will nvr fly w/ @USAirways I missed my con flight bc of a coffeemaker on FT1892 Couldn't see my father be4 they put him in a coma
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@AmericanAir spent $8 for the choppiest feed of "Whiplash" ever. #americanairlinesfail #iwantmymoneyback
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@united message sent. Thank you!
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@USAirways overloads small plane with extra baggage and then. Has to take them off... Poor execution #4435, 75 minute delay...
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@USAirways I'm tired of paying for luggage & less than stellar customer service @AmericanAir. #notafanofyourmerger
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