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This shits gotta stop RT @JetBlue: Our fleet's on fleek. http://t.co/PEQ90pqMpp
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@USAirways DCA to RSW at 8:30am Cancelled Flightled. Rebook to Charlotte Cancelled Flightled. Can we rebook selves online???
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@USAirways i have been trying ALL WEEK to book a multi city award trip (can't book online) I'm told to call back some other time. What?!?
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@USAirways 2 hours on hold and issue still not resolved. hope to make my flight in 12 hours. for every minute of talk = 20 minutes of hold
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@JetBlue on the plane now! Hopefully no longer at the mercy of the playlist! Thanks!
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@united One of your workers refused to give me her name as a reference for my notes. Her tone & language was very unprofessional.
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@SouthwestAir I am absolutely sick of 300s and no wifi!
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@united 20 minutes plus to get through to a two after the first one transferred me to a spanish hotline is unacceptable!
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@USAirways why would you board ppl on a plane b4 its their turn to de-ice? Why would you have ppl then wait through the hour long process?
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@united Nope. Walked up & down the ORF terminal, & not a United agent to be found. Showed up @ last minute to board us. Many panicked people
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@united flighted delayed for hours. 10pm arrival to Vegas is now 4am. Did you seriously lose my luggage???
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@AmericanAir been rebooked for tomorrow. You failed to put me on DL flight today despite my asking and available seat. DL still available
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@SouthwestAir some woman gets on plane and holds 2 seats in the bulkhead for her friends with C boarding passes. I paid $ earlybird thx
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@united flight 4567 agent now wandered off. Pilots came out looking for her. Went to charge her personal phone which she'd been txting on
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@USAirways more lies, they said in their email we were delayed due to weather when the sky was clear in the city we were departing.
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@SouthwestAir I have been loyal to Southwest from the beginning but very unhappy about your devaluation.
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@united great. Looking forward to your response to my DM then
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@AmericanAir @united You're both equally terrible, and I'm going to fight until I get complete satisfaction for how we were mistreated
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@USAirways told me I deserved to be delayed because I booked the last flight and then I hear "the only inconvience is missing your flight"
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@usairways I am sure you are sincere in your apology, its disappointing from a customer perspective when you want loyal customers #options
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@JetBlue awesome, thanks!
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talked to a @JetBlue manager and she offered we pay 3X's in cash what we originally paid #nothanks #jetblue #ripoff #flyunited
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@SouthwestAir you are failing! Diverted, stuck and no communication! Make a decision and let us go!!!! 😞😡 flight #4229
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@SouthwestAir I'm so upset that my luggage was damaged and the rude employee at the Laguardia airport didn't help!
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@SouthwestAir i just recieved an email from your memphis station hopefully they have my bag.
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@JetBlue yes! Announced we will take off. You're on it! Thank you!
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@SouthwestAir and thanks!
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@JetBlue remember - I'm very doubtful and not very hopeful :(
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@SouthwestAir has become like every other airline #crooked I can't believe they are taking over $500 #shouldwearmasks #shocked
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@united #UnitedAirlines Pls Fix #AspenBaggageFail issues. Had to pay my own way to #Aspen after flight Cancelled Flight. Left us in the cold in DEN.
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@SouthwestAir I just sent it over
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@JetBlue I'm at 4:05 will be nasty in Boston. Have family driving 90 min to pick me up from Erie think flight - what if Cancelled Flighted?
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@USAirways no word on delay reasons @LGB but Twitter is aflame with flight tracking computer crash. Rumors. True or Not?
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@JetBlue is the greatest airline ever 💕✈️💺 #TrueBluePoints #jetbluemember
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@SouthwestAir had to Cancelled Flight my flight because my Cavalli calves was interfering with the onboard equipment.
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@united Is it customary to upgrade a flight attendant in uniform vs passengers? One is in 1B on flt 1020 now to IAH
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@SouthwestAir Thanks for two smooth, safe and fast flights! #Boston #Houston #LUVSWA http://t.co/elhxUV0Uj1
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@JetBlue thanks for replying-I feel a little better we'll see how it goes ☺️✈️
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@jetblue I'm dissapointed in the way paseengers on flight 0510 in Santo Domingo have been treated. 9hrs to board the plane and no info given
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@jetblue when i sign in into TrueBlue, why do I have to do it twice? happens to everyone around me
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@united new flight has me at the window. Kind of ticked off. I pick aisle seats only because I hate window seats. #annoyed #EpicFail
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@USAirways I called more than 25 times to redeem mile points and can't get through. You advertise the miles but make them very hard to use!
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@united ^GJ flight 1101 didn't have wifi even though it was promised to by your ground crew. #AnotherDisappointment
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@united messaged you as requested- and called your baggage team again. It's STILL in Newark. please help or let me know next steps!!
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@USAirways we're all standing here and no one is saying anything. I'll most likely be missing my flight to BWI AGAIN. http://t.co/JhaU4K48yv
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@united I interviewed yesterday as a flight attendant I was the last person the recruiter said they lost my file n came back to interview me
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@USAirways I hope so. Last I spoke to the baggage team... they weren't sure what city my bag was in.
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@AmericanAir Was not on board you today just watched report unfold on Twitter but still am very proud!
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@JetBlue just wondering if the website is having issues today. Trying to book a flight with my visa I always use and its rejecting it.
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@USAirways @PHLAirport how can a plane scheduled to come in on time and actually happen. Then you bozos don't have any room us. #incompetent
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@united it's like you're trying to make me hate your airline. Fee for each checked bag that's never mentioned in the ticket + rude agents 👿
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@USAirways hey!! Yeah last time I got a phone call when flight was Cancelled Flightled from DCA to BOS
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@AmericanAir you have a company policy that refuses employees to speak to other employees over the phone? Interesting
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@VirginAmerica thanks for that. Been needing a way to make those Austin trips from DCA, and now you've come through!
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@united thank you for the reply. I will fill out the form and submit it as requested. Good to know you're paying attention!
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@united Lovely new plane from LGA to ORD but no power outlets?
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@USAirways Haha - that will indeed be a great day!
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@united any solutions?
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@USAirways thank you!!!
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@united then send your Jeff Smisek on a trip with JetBlue or SW and make sure he takes notes. I would never choose to fly United again.
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@JetBlue sent :-) curious to see what kind of comp we get.
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@AmericanAir rented van drove 250 miles with 6 strangers. Arrived home 6:00am. No offers of help from AA. http://t.co/BTTGmyN0A0
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@SouthwestAir 2 hours on hold for customer service never us SW again
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@AmericanAir you guys are killing me. http://t.co/22iPGeIcSm
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@AmericanAir All flts to JFK Cancelled Flightled Thx to UR agent at SFO Im rebooked on UA. Didn't get name. She was awesome! #twitterhug #shesaidrun
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@VirginAmerica it's really aggressive to blast obnoxious "entertainment" in your guests' faces & they have little recourse
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@USAirways @JosephTReis Dont bother. They dont pick up the phone. Worst customer service going
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@united also forgot add our bag is probably going to just sit in New Jersey because of a missed connection.
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@AmericanAir we made it so no worries... You guys did good tonight and even put @ESPN_CoachMack on my flight #firstclass
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“@JetBlue: Our fleet's on fleek. http://t.co/Lv9HwQDK9A” Can't fly you anymore, we had a good run ✌️
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@USAirways Been on hold for 40 minutes, calling because my flight is delayed. This type of service in not acceptable.
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@JetBlue Thank you for the quick response! I am trying to request abassinet for my son. it would be great if you can help me with my request
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@USAirways worked w/ Tiffany H at cust service desk in Charlotte and she was helpful and patient. Still stuck, but she was great.
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@USAirways why have me board a plane knowing there is a maint issue? US5235.
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@JetBlue Third straight time that my flight has been delayed flying with you guys. This will be my last trip with you.
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@united poor showing today, no assistance to passengers who mis connected due to maintenance and waiting for baggage
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@united how long does it take to get a response from your customer service about a complaint done through email?
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@SouthwestAir why doesn't your terminal B in LGA have pre-check? Makes me want to never fly your airline
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@united is the worst
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@SouthwestAir That would be great. Thank you! I'll send it over when you follow.
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@AmericanAir we knew it was not going to leave but we had 6 hours waiting... that was the hurry..
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@JetBlue tell your employees that!
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@united thank you! My second flight I already got bumped up to 1st! Love it!
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@SouthwestAir were you handing out tickets while I was sleep ?
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@SouthwestAir Congratulations!
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@united has me stranded in Texas and then hangs up on me when I'm trying to figure out how to get home. Cool.
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@SouthwestAir took our BOS to BWI plane for a flight to StL and promised a replacement 1.5 hours Late Flightr. Now 2.5 hours delayed. Not happy.
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@USAirways there is a travel advis for nyc and phil PA -winter weather- but U.S. Air hasn't posted one yet. Can I still change flt wo pen?
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@AmericanAir none of your sample itineraries can actually be booked http://t.co/mF7rABGn8a Every last leg back to US says invalid
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@JetBlue I tried! Had me running from curb-side to self-check & wasting even more time. Ended up Flight Booking Problems United for $$$, am so upset
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@JetBlue your website is seriously horrible and so is your call center!! Almost makes it tempting to fly someone else!! #sodone
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@USAirways I think it's a little weak sauce you have zero inflight entertainment for a 4 hour flight from Salt Lake to Philadelphia
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@USAirways I have LITERALLY been on hold since 3am est.PlatinumEventually hung up & again back on hold. Understand weather, but ridiculous.
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@AmericanAir @elwoodblues77 I'm sure he understands the rules but you guys just have zero customer service. Staff your damn counters!
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@JetBlue if I tell you I like that @warriors pick, will that get me that bump to first class? :)
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@JetBlue being told by this guy that he will not help us sit next to our 5 and 8 year old on the flight. #jetblue http://t.co/49FLbgzZkd
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@SouthwestAir Don't apologize. Do something about it. Words mean nothing. Actions work. EOM.
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@VirginAmerica I did it but there was a problem in the link from the email for check-in. thanks
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@USAirways yes. It says bag is being delivered. The local number says Not Open. Asked main # for cust service got hung up on.
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@AmericanAir really American Airlines , service is Las Vegas is shocking, absolute jokers take your reputation more seriously!
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