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1 | If I could give minus stars I would. Probably the worst run hotel I've ever stayed in. Service is beyond slow and unfriendly. Buffet was horrible. No hot water. Room not set up as promised by front desk. I could go on and on. STAY AWAY |
1 | Checked in Tuesday room wasn't ready was sent to another room for 2 hrs then placed in our room. During our stay we didn't receive any housekeeping not towels had trash overflowing! Called front desk took them 2 hrs to bring towels and empty trash! Not pleased with the service at all! |
1 | Do not stay here! Will ruin your entire vacation! Customer service is unprofessional and sucks.. They do not care about their guests! Their hot water and heaters do not work and their room service doesn't either.. We had to call them twice for house keeping to clean our room and we called 4 times and complained about hot water and heater and they still didn't send anyone up to our room to fix it even though they said they'll send someone over each time we called.. I ended up going downstairs myself and complaining so that they can finally send someone up to our room.. It took them 30 minutes so send a bell man for luggage and their rooms are run down! I will never stay here again! |
1 | We came here for the New Years party and stayed from December 31 through January 2. During the three days we stayed the hotel ran out of hot water so we had to take a cold shower. The hotel comped us with a lousy buffet meal. On January 2nd we left the hotel at noon. When we came back at 9:30pm the room was not cleaned. We are not coming back here even though the manager gave us two free nights for the next trip to Las Vegas |
1 | From the moment we entered the lobby the Westgate nightmare began. The line to check into our room was a hour wait. After standing in line for just over a hour we headed up to our room to find a king size bed for 4 people. When I called down to the front desk to let them know we had paid for an upgraded room and there were 4 people and one bed the front desk staff was curt and not interested in providing any help other than sending someone up to the room with a key for another room. No one offered to help move our luggage or give us directions to our new room. When we made the long trek to our room we opened the door and found our room less than desirable. The room was small, dusty, dingy and stunk. There was painter's tape left on the ceiling, the paint to the bathroom door was peeling off....I could go on and on about the horrible conditions of this hotel. I will spare you and advise to stay away from this establishment at all costs. There are much cleaner places to stay in Vegas that do not mislead you or mistreat you. This hotel needs much help. The other negative reviews I have read are spot on! |
2 | DO NOT DO THE TIMESHARE PRESENTATION!! We were offered $100 each in gambling money + a free buffet each for attending. It went an HOUR longer than they said, the buffet was a crappy snack, the gambling money was only for tables and they take it away even if you win! \nOur room was just okay, even though they said it was a \"free upgrade\". Yes the room was large but it wasn't very nice. The room was shabby and worn out, had low water pressure, bad heat, and hard beds. The cleaning lady walked in on us without even knocking first. The buffet was closed at 4:00 pm so we ate at Sid's Place Restaurant where we were served cold chicken noodle soup, a well done burger (which we ordered medium), and cold french fries. One pro was that the monorail has a stop at the Westgate and that was convenient. Might or might not stay here again depending on the price. |
3 | So last Friday I get a room off Hotwire and it's the Rivera according to Hotwire. So I get to the Riv and it's JAMMED PACKED I get to the 3 beer long waiting line and they DON'T HAVE MY RESERVATION AT ALL. I talked very nicely to the woman at check in who advises calling Hotwire. I spend what seemed like over an hour on the phone with Hotwire and they got my a room at this joint. I WAS NEVER SO HAPPY to get a room. I passed out in the most wonderful bed on the planet. Oh sweet SLEEP. I haven't slept this good in EONS. \nThen I had a visit in the early p.m. to their new diner Sid's I ordered my usual burger and a Bud. Sweet Jesus that burger was awesome.\nSo yeah I got hit with the resort fee but if you haven't slept in an awesome bed in a REAL LONG TIME the resort fee was worth for the excellent sleep I got. |
1 | They send us information to stay there with discounts. We call and they said they made a mistake so the flyer we got was not valid for superbowl weekend but it did not say any changes. They said it was there mistake. This is the second time I have written something negative about this place. Really |
1 | This place was alright when it was a hilton property, now it's beyond horrible!! Had to switch rooms three times due to smell and no AC !! Don't even think about staying here. Horrible !!! |
5 | I went to Golden Vision for an eye exam and had a great experience. Since it was my very first eye exam I didn't know what to expect. However, the front staff (Tina) was extremely helpful and friendly. Dr. Tran was also very friendly and knowledgeable. They both made me feel comfortable during the whole process. After my exam, Tina was also able to show me the different sunglasses that were available. Overall experience was great and would definitely recommend Golden Vision! |
1 | Food is good but service is terrible, we are party of two and we get only one napkin cuz they don't have to many, only a few left, really?, they prepare the food the way they wanted no the way I want like the guacamole outside the burrito not inside like I want, plus they cover the outside with guacamole, bad experience |
1 | HORRIBLE SERVICE. \nThe girls that work the line here have such terrible attitudes & their appearance makes me wish I went to the freaking McDonalds next door. A girl cutting chicken literally had a pack of cigarettes right next to her on the counter and another had a pack sticking completely out of her pocket. The girl that was cleaning tables was standing by the soda machine from the time I got there until I left talking to her friend. Save your time and go elsewhere, even the portions they give you at this location are not worth what you're paying. They put the food on your plate as if they're scared to put the right amount. I'm just going to keep going to the Centennial location, where you can tell the staff got trained and knows how to give good service. Even if it is a further drive. Oh, and the 1 star is for the cashier who is the only one that had a good positive attitude. |
1 | I was so happy cafe rio was in summerlin. First day I go there with my son and the girls for my order all wrong. Kids quesadilla and a salad but ok first week opening I figured they are new but the one girl who finishes the orders before the cashier has the worst attitude ever!!!!!! I love the food so I come again a few weeks later. Same girl same stink attitude!! Cashier was rude too. So I love the food but I'll never come here again. |
5 | We almost didn't go due to a couple of bad reviews but decided to check it out for ourselves. Glad we did. Greeted with a friendly smile by girl doing clean up. Waited on by friendly server who made our orders neatly and promptly. The other folks behind counter quickly responded to our special requests with a smile. We ordered nachos and the whole crew broke out in a short rendition of 'Nacho Man'. Fun, friendly, clean atmosphere. Very good food, just like the CR on Centennial. Looks like this location has cleaned up their act. Perhaps those who wrote the bad reviews will give them another try after all and rescind them. |
2 | So third try, not a charm. Everytime I have tried the Summerlin location the service is horrible. Today I was the only person in line and it was like I was bothering them with my basic order as they hurried me along not listening to anything I ordered. By the way besides the employee making my food every employee behind the counter were on their cell phones. The portions may be big but the flavor it's blah..... |
1 | Do not call head they freget about your order. But food is go. But service suck I got there order was not field and wait 1:45 to fill it. I should of got in line it would of been faster. Next time I will go to the one on Sahara. That never happen to me at that location. |
2 | Kinda grossed out tonight normally love this place but the expo tonight was wearing gloves then Used cleaning product to wipe down the counter still with her gloves on and when a guy and his daughter ordered there food she wiped her hands with the dirty rag and made there quesadillas and tacos!! Super gross gloves are meant to be worn and once you touch chemicals or a dirty rag you should change them before going back to touch the food. This is stuff you should already know when working in a restaurant aren't you required to have a health card !!! Because this is a question on there! Management needs to have a talk with there staff about health because if someone were to get sick it could be bad. And to top it all off when I got home to eat my burrito the meat (Asada) was burnt. I won't be back here for a while. Disappointed.. |
4 | Steak burrito, enchilada style was excellent!\nI got mine with the cilantro rice, black beans, steak, and hot sauce.\nEven though I got their hottest hot sauce it didn't seem spicy at all.\nThey put the enchilada sauce and cheese on top then send it through a little conveyor belt oven that toasts the top beautifully!\nA little lettuce and pico on the side... yummy! |
1 | This location needs work. The food line is a cluster, they are all over the place. You need to watch them because they forget things. Soup was cold, tortilla was cold. They have 3 different kinds of tea and they were all empty! Annoying. I keep thinking they will get better but im disappointed every time. |
1 | The food was just really bad. The onion rings might have been good if the breading weren't cold and mushy. The \"Grilled\" hot dog had the taste and texture of boiled wiener. It was actually cold in the center. The buns were room temperature. This place makes me miss Indulge Burger even more. I would never eat here again. |
4 | Really good burger and fries. I thought the burger was a little small, but very good. I got a sample of the seasonal beer before committing. I really liked it as well. Service was excellent. The young woman at the checkout checked on us later to make sure everything was good. I will probably be back. |
4 | I stopped by for a quick bite to eat. I ordered the \"Big Big Burger\" and a create your own chocolate custard with brownies, marshmallow, whipped cream and oreo cookies. \n\nThe burger was cooked and in my hands within 10 minutes of ordering it.The difference in the burger between any other place and this place is that Burger N Fries makes theirs from all natural grass fed beef. In case your wondering, you can taste a difference. Instead of having no taste and being overcooked, the burgers served here are full of juice and are perfectly cooked. \n\nThe custard ice cream was quite the shake! \n\nI was happy to see that the restaurant including the bathrooms were VERY clean. This is something this restaurant does extremely well. \n\nThe service was pretty good. I think they could improve a little on more interactions with the customers. For example, it would be good to greet the customer when he/she enters the restaurant and leaves. The water cups were pretty small. I would like to see them make the change to a larger cup so that the customer doesn't have to get up and refill their drink after every 3-4 sips. \n\nOther than that, they have made some improvements since the last time I visited. Keep up the hard work. |
2 | I had high hopes after seeing a new burger with natural beef open up. There is some decent options to customize a burger, but with dietary restrictions it seems more like a burden asking questions about what's in certain sauces. Also the burger is very small. Literally like a large slider. I don't know if it even qualified as a quarter pound burger. If the meat didn't have a great taste it would have resulted in a 1 star. I hope they can turn things around, staff be happy to serve, and the burger size increase dramatically. |
3 | Decided to take the family here after receiving a coupon and was intrigued by the all natural concept. We loved the decor and the place seemed clean. We were immediately disappointed when we discovered the lack of a kids menu. We were informed by the staff that we could order anything plain. So we get to pay $6 for a burger for our 6 year old. Same with the hot dogs. You pay for a Chicago dog and then tell them to hold all the good stuff. Fries are separate although the large seemed to feed us all. We ordered waters and were presented with 5 shot glass sized plastic cups. I realize they make money on drinks but this is Arizona! We need water. \n\nThe only saving grace is that the food was pretty good. The burgers were small but had good flavor. Just wondering how American cheese made into an all natural place.\n\nWe may come back, but I doubt we will make a special trip. |
4 | Despite past reviews, i tried the onion rings and liked them, give em a try. My gf liked the fries better. Great staff, nice beer/wine selection. The beef is all natural with no hormones added - Delicious & Juicy!! I definitely say it's worth the trip in. Let me know if this helps! |
2 | Nice location... food disappointing. Nice sunny corner location with sliding doors for an open air feel on a nice day. Very friendly staff though I noticed they had trouble keeping track of customer orders (need a numbering system). Everything was served quickly and hot.\nI had a double mushroom burger with fries and a drink. Not much taste to the undersized burger and the fries were just OK. I wanted to like this place... but taste comes first and it just wasn't up to par with the cost... guess I'll stick to less \"natural\" offerings for now. |
1 | This place is a joke they think their burgers are made of gold... I wanted to like this place but the truth is no matter how good your burger is paying 17 dollars for a half pound burger fries and a small drink is ridiculous. It is just like the overpriced indulge burger that used to be in this location that closed down. I will not be coming back here as I don't like paying ridiculous prices for things that are not that great to begin with. The bun is super small, the burger is greasy, non seasoned and tasteless for only 10 bucks. I guess the fries are okay for only 4 bucks more. Then you pay 3 bucks for a cup that holds about 5 cents of soda. I don't see this place being here long. |
2 | We decided to place an order and then go pick it up. The service was SLOW and DISORGANIZED. We paid for one hot dog (the smallest hot dog I have ever seen) and 4 burger (again they were very tiny and they only gave us 3). When we got home, lo and behold, they forgot the rest of the order. We also ordered a large fries and a large Onion Ring When we placed the order the sales person told us that the larges would feed 2 very hungry people and 3 so- so hungry people. So the large order of onion rings turned out to be 5 rings. Taste was so-so. Nothing to write home about. When I called and told them they did pack our 4th burger, the response on the other end was \"so do want to come back and get it\"? No actually we won't be back. |
2 | Style over substance. This restaurant has a lot of polish to it but it's missing a lot of details that would make it more enjoyable for the diner.\n\nThe menu is printed on a 6' tall mirror as you walk in. It's not easy to read the menu especially when the mirror is reflecting a dark background, like dark clothes that you're wearing. I went safe and just ordered the All American Burger and shared a large fries with Parmesan and herbs. Also ordered an iced tea.\n\nI was bummed that there weren't burger patty options on the menu, like bison, buffalo, turkey, etc. (If they were there I couldn't see them - see paragraph #2)\n\nWhen you get to the register to order, you do get a nice warm greeting and friendly service. However, you can't see the menu anymore and it's a bit frustrating. They have two monitors on the back wall showing random product images but those images don't seem relevant or captivating, and even seem washed out from either poor monitors or poor photography. I think they'd be better served by having menu panels where customers are used to seeing them vs. a picture of ripe tomatoes.\n\nI went to get my iced tea and found that they use Coke's bag-in-box Gold Leaf tea. So, it's \"natural\" burgers and \"formerly natural\" iced tea. I don't drink soda and I like good iced tea so I am dismayed when restaurants choose bag-in-box tea products vs one of the many quality fresh brewed products that are out there.\n\nThe burgers and fries came out in a timely manner with friendly service. The food was delivered on half sheet pans - one for my friend's hot dog (which was in a small paper tray), one for the fries, one for my burger. \n\nThe burger is tiny, like McD's Quarter Pounder sized. I'm not looking for a huge burger but this little 4\" bun looked even worse sitting on the acreage of an otherwise empty half sheet pan. The presentation was awful. The burger did taste good but for the size it was more like a $4 burger especially since it doesn't include a side of fries. The fries were good and worth ordering again.\n\nI want to like the place. It's nice with the open garage doors, the Big Ass Fan on the ceiling, the friendly service. But it seems that they put their money on the glitz of the project vs. on things that make dining better, and easier. |
5 | Yummy! Had the larger cheese burger and it was delish. Hot, juicy and fresh. Staff is passionate about their product and so friendly and happy. Ordering is super easy and we were served quickly. Cute patio area to enjoy a nice glass of vino. I am only able to eat grass fed beef and this is my new favorite spot. Will definitely be coming back. And....the frozen custard was fabulous! |
3 | The menu is unreadable on the mirror-we immediately grabbed a paper one. I'm not sure why they added the grocery store style automated doors either. \n\nI got the all american burger, which was just okay. It was a burger with lettuce and condiments. No tomatoes or pickles-it just felt very plain. I didn't feel they offered much variety-the other burgers just added mushrooms or bacon. Boring. \n\nMy husband got the texas style hot dog-and that chili was delish. We got a regular fry which was a monstrous portion-probably would feed 3-4 people. I can't imagine what the large is.\n\nWe came and used a coupon, but even with what we got plus two drinks it was 15 bucks. We might go back for the hot dogs, but overall the place is underwhelming. |
2 | Really overpriced, 6 or 7$ for 4 gyozas made of beans. Took over an hour to be seated even with a reservation. Ran out of 2 of our dishes and didn't even bother to tell us. Took over 50 minutes to bring our food. |
2 | Went to kyozon for the first time for my friends' birthday party and her reservations were at 8pm but they didn't have our table ready until 8:30pm. I mean, if we were to have reservations at the restaurant, the least they could do is tell us 8:30pm instead of making us wait. Service was definitely slow and could have been a little faster. \n\nThe food was decent, it was nothing special. I ordered the sobe sushi roll (honestly, I've had better sushi), and the chicken pad Thai (not too bad). What I liked most about the restaurant is the ambiance and the decor. It looked very traditional Japanese style restaurant. Other than that, nothing too special. \n\nSomeone should also ask about the kaiten belt. So this is the belt that you can grab sushi off and then they charge you afterwards depending on the color of the plate and how many plates. I didn't have their kaiten belt, but I did ask a waitress about the belt and how they ensure the food safe of the food (so that it's not just rotating around for hours without a customer grabbing it) and she had no idea and made up some reason that did not make sense. |
2 | Went for lunch on a Saturday afternoon and the place was near empty. Sat upstairs in a booth by the Kaiser belt. Was told it was $17 per person for all you can eat sushi plus a la care items. The food on the belt was good - not great - but found the food pretty boring and unimaginative. I know it's just sushi, but they didn't have a lot of variety. I would not return. |
1 | Our personal experience with this pediatricians office was bittersweet. Prepare yourself, this is gonna be a long review!\n\nI gave birth to our daughter last year in September, and the pediatrician that saw her and checked up on us while we were in the hospital was absolutely amazing, She belonged to this practice, so we just followed her there to continue seeing her.\n\nUnfortunately, this office was not nearly as amazing as our pediatrician. As with all newborn visits, we were going frequently for about five months. We made five visits total, and each visit was a below average experience. The ONLY reason we stuck it out as long as we did was for the pediatrician.\n\nFirst, the look and feel. The lobby is small, outdated, and very uncomfortable. The majority of the chairs were the little kindergarten desk chairs, and they littered the open space in a messy and unorganized manner. We had to climb over a number of obstacles just to get to an open seat where we felt somewhat comfortable. From the T.V. to the mural on the wall, everything was so old looking. Even the magazines were outdated, by months. I always felt very uncomfortable and out of place, as if I was sitting in a home where I was unwelcome.\n\nSecond, the cleanliness. My goodness, this place was not up to par with my expectations of cleanliness for pediatricians. The lobby always had some sort of trash on the few side tables that were available. I could let that go if it weren't for the rooms. The one place I would expect thorough cleanliness is the examination rooms. Every time we waited in the room, I could not WAIT to get my daughter out of there! In our short time there, we saw leftover, half eaten candy, crumpled up paper towels, dried up spills, and even a stray diaper that somehow didn't make it into the trash bin. Gross!\n\nThird, the office staff. On almost every visit, they were rude, unorganized, and quite honestly lazy. They oozed a \"I have better things to do\" attitude. They never kept the lobby clean, and the movies on the T.V. were almost always stuck on the title menu. They couldn't even pay attention to that! Their lack of attention to detail and their awful attitudes always had me leaving in a bad mood.\n\nFourth, the waiting. We waited for at least 45 minutes every time, despite being 10-15 minutes early. I understand falling behind in appointments, but waiting this long every single time and seeing patients who came in well after us getting called before we did was not cool. And even once we got in the room, we waited for AT LEAST another 30 minutes before finally seeing our doctor. Just waiting was exhausting in itself, especially with a newborn.\n\nFinally, the straw that broke the camel's back. On my last visit, I literally waited for an hour and a half before finally getting into the back. The only reason I waited so long was because the office staff said my daughter was due for vaccinations, and I had already paid my co-pay. When I finally got a room (which had a lollipop stick stuck to the exam bed) I waited for another half hour before I finally grabbed someone from outside our room in the hallway and asked them how much longer our doctor would be. She had no idea. I told her we were just here for vaccinations. She checked our paperwork and told me that according to our chart, my daughter was not getting shots that day. That was it! I gathered my things, strapped my daughter back in her carseat, and just walked out of our room. As busy as the traffic in the hallway was, no one noticed. I kindly told the front desk that I had been waiting over two hours with no sight of my doctor and I was given a \"that's too bad\" half-ass apology. I never went back.\n\nWhile our pediatrician was awesome, she alone did not make up for the awful experiences we had every single time we went in for my daughter's check ups. I originally started this review with two stars, think one star might be too harsh. But after re-living everything and writing it all down, I know that one star definitely describes our experience with this place. |
1 | Not happy with my experience here. First of all everyone in the front office was... Useless. I had to repeat myself to the lady on the phone about 17 times. The doctor we saw in the hospital (Maxcy) wasn't personable at all. Their hold information stated \"our physicians will not be accepting patients who will not be vaccinated\" when I asked the front desk staff what this meant she said \"it depends on the doctor\" hmm.. Ok... I should have just gone somewhere else at this point, we aren't withholding vaccines but we are delaying them... And if you make a statement like \"our physicians will not accept...\" You should probably know the details. We sat in their FILTHY waiting room for 25 minutes past our appointment time after being told to check in 25 minutes early for 5 minutes of paperwork. When we finally got back for our appointment and I discussed the immunization thing with the doctor (hep B specifically- why it isn't just given later in life since most infants aren't at high risk) she said \"well sometimes people never bring their kids in for checkups so you have to catch them as soon as they are born to vaccinate them\"... THAT IS NOT A GOOD REASON FOR ANYTHING. At this point I was over it. I didn't want to go through the hassle of finding another pediatrician but this place is a joke. Will never use them again. |
5 | Robert is very knowledgable and timely when it comes to his work. He doesn't beat around the bush and tells you exactly what needs to be done and at an affordable cost! My 99 Mustang's transmission solenoids are burnt out and are in need to be replaced. Robert quoted me at $350 for parts and labor which is a very reasonable price! I would definitely recommend him to anyone looking for work to be done. |
5 | There is nothing like a fresh from the oven pizza with melted cheese and my favorite toppings! The quality and freshness is consistent and I love the dessert pizzas, too! MC |
2 | Pretty disappointing, honestly.\n\nI've been eagerly waiting for my first try at Koto Ramen since I spotted the place under interior decoration early in summer. When I actually went there, it was like my ramen dreams shattered. \n\nI have to admit that I'm not an expert in Japanese ramen, but ramen at Koto is not what I wanted. I ordered miso ramen with pork. The broth was kind of like a universal broth with miso paste dissolved. I keep saying to myself \"no they won't charge $9.99 for that kind of inferior mixture\", until a block of undissolved miso paste sickened me.\n\nThe standard bowl comes with pretty little noodle, three slices of very thin pork, half a well-done cook egg, and some spare bean sprout and corn kernels. I'd say that they overcharge it way too much.\n\nCustomers are responsible to take used tableware to a tray, but wiping the tables clean should be taken care of by attendants. I arrived at 5pm, definitely not rush hour, but the table was sticky and greasy. |
2 | I have scoured the world in search of sublime authentic ramen, which has landed me in countries around the world and especially at ramen's heart of origin, Japan. \n\nSubjectively, Koto should receive no stars for its improper use of ingredients, a lackadaisical preparation process and poor value. Objectively however, Champaign Urbana is not a destination of culinary paradise either.\n\nTo provide an assessment of Koto with a point of reference of world class ramen is unfair. So on the standards of Champaign savor, measured to the likes of Chipotle, Cravings, Bangkok Thai, Torticas and the much heralded McDonalds, Koto should be correctly placed at a 1.5 rating. It is rounded up to 2 as a gesture of good will. \n\nPros\n+ Effort for attempting to replicate authentic ramen in Cornfield, Illinois\n+ Clean environment, refreshing decor\n+ Reasonable menu\n\nCons\n\n- A futile attempt at ramen replication, ironically due to the lack of effort\n- Cheap ingredients\n- Does not offer Tonkotsu broth (an important soup base in ramen derieved from pork bones and fat)\n\nMy order and assessment: Shoyu (Soy sauce) Pork Ramen\n\nThe core of ramen lies within two primary aspects, the broth and a wheat based ramen noodle. \n\nBroth is characterized by two types. The first is a lighter broth such as soy sauce. It acts as a secondary flavor to amplify the inherent taste of other ingredients used. Normally lighter broths are quite refreshing and also providing a sensation of warmness to the dish. The second is a rich broth such as Tonkotsu. It requires a lengthy preparation process as it aims to release every fraction of flavor from its soup ingredients which involves the boiling of pork bones and fat for multiple hours. This results in a broth that is rich, pungent but not overwhelming. \n\nWhat I was given instead of standard Shoyu was a cheap chicken broth that was grease ridden and no different to a 30 cent chicken soup from K-Mart. It was edible, just barely. It was not ramen broth...it was chicken soup. Cheap chicken soup. \n\nRamen noodles are the second core of a ramen bowl. To highlight the importance of the noodle, the term \"ramen\" itself translates literally to \"pulled noodle\". This is a noodle dish and for obvious reasons the noodle component is imperative. \n\nKoto however resorted to using a prepackaged thin ramen variant with an overwhelming egg flavor, and a lingering vile unidentifiable aftertaste. It is acceptable to use prepackaged noodles as fresh ramen production is understandably difficult, however Koto's parsimonious noodle selection was absolutely unforgivable. It was not a far step away from our beloved Maruchan, less than 20 cents a pack, in this $11 bowl of ramen atrocity. \n\nThe pork topping was laughable. It was slices of unseasoned half cooked pork, overcooked using a blow torch (literally) and over-overcooked when sitting in the warm broth. Not much to add to lederstreifen and broken jaws. \n\nI have the full capacity to afford a $11 ramen bowl, but given the criminally low quality of ingredients used in this bowl of horror, my visit was outright robbery. \n\nThen again this is Champaign, so a very generous two stars to Koto. |
1 | I'll be the first to admit that I know very little about authentic ramen. None, actually. However, I do have the good fortune of possessing taste buds, a feature that I would have gladly seen diminished during my trip to Koto Ramen.\n\nWorking on campus right across the street, I'm always interested when a new lunch option opens up. After my initial disappointment about the latest offering being yet another noodle & rice type of place, I decided to check it out.\n\nFirst, owing to my acknowledged ignorance about the menu and genre, I asked the order taker/cashier what he might suggest. \"Order whatever you like,\" was the ever-so-helpful reply. I doubled back with, \"What do most people order?\" thinking you can't really dodge that one. Miso, he said. So I ordered the pork miso ramen to go.\n\nI nestled up at the counter, overlooking the glass-front prep/kitchen area. Reminded me of Shakey's pizza where you could watch the dough fly and toppings scatter. And then I noticed something that really caught my eye. A woman worker pulled out these little gray strips of meat, laid them out on a baking sheet, then pulled out a blowtorch and started giving them the flame. I've since learned that this is a Japanese technique that calls for searing the fat with high heat. Not sure her technique was, um...valid.\n\nThe result was absolutely disgusting. The ramen itself might have at one time been palatable (no better than the $.19 cent County Market variety, though) but instead the entire \"dish\" was infused with the distinct flavor of propane. I was sick to my stomach for the rest of the day.\n\nOh, and it was $11 for this disappointment. Don't waste your time or money. |
1 | My friend and I got a miso ramen and curry ramen. I tried both of them and I have to say that the curry ramen tastes just like you add some cheap curry powder into miso ramen, it was extremely salty and greasy. And chickens in these ramen were just like you throw frozen chickens right into boiled water, they taste like trashy potatoes. Come here if wanna try something much more expensive but worse than Instant noodle. |
2 | Since I have lived in Japan for some tinr, I am rather picky about my ramen. \n\nFirst of all, this place does not offer japanese ramen, even their shoyu broth is.. simply shoyu (soy sauce) and broth.. whereas real japanese shoyu broth is much more than that. I'm Chinese despite my wife being Japanese, so I have nothing against them... but I just want to point out that their ramen is Chinese Japanese fusion. The taste was so so, I had the braised beef topping. \n\nAlthough customer service was good, food is so so, and price is kind of on the high end for noodles. |
3 | I came here with an optimistic friend, after reading the one star yelp reviews and hearing how bad it was from my roommate. I was pleasantly surprised to have an moderately enjoyable, though overpriced dinner. \n\nThe shop was empty, probably due to their reputation. We both ordered a tonkotsu ramen but with different meats. I'm no ramen expert but the taste was fine. Though if they are mixing a soup base with flavoring powders it would have been hard to tell as tonkotsu soup contains pretty much all the flavors of a neutral broth. The only thing obviously wrong was that under the toppings the ramen noodles were still loosely stuck in a circle brick shape, so they were obviously from a package. A little bit of stirring before calling my order and I wouldn't have noticed. \n\nThe tables were clean and the lady taking my order was nice enough. But then again, the place was empty and I knew what I wanted. \n\nI won't be going back because for $10 it isn't a really good value. I'd say at $6.50 for dinner they might have something. In any case, it wasn't as bad as I expected and I actually enjoyed finishing my soup. |
2 | I've never really hit up the Ramen scene yet, even though it seems to be taking over everywhere. This place was brand new to town, Sakanaya has been around a while, but decided to give this place a try at a friend's request.\n\nFirst of all, having no exposure to the ramen scene, I expected to walk in and find prices for food to be 4 or 5 dollars for a bowl of ramen. After all, you can get a cup ramen for 25 cents, so a reasonable upcharge on upscaling a cheap food item, I was thinking 4 or 5 dollars. So as you can imagine, walking in and seeing prices in excess of $12 or $13 dollars sort of took me by surprise. I almost decided to leave right there seeing as dinner for two was going to set me back 30 dollars with tip, and 30 dollars for ramen? Chipotle or Five Guys would be a better investment, value to deliciousness ratio.\n\nStill, this being my first exposure to ramen, I guess it was educating to find out that everyone is upcharging this much. I don't know what the possible overhead could be on some of these items. A simple bowl of ramen in excess of 10 dollars... there had better be a side of cucumber salad, a 6 piece California maki, and some green tea included or something, alas no... it was just the ramen.\n\nSo on the merits of value, this places gets a 3/10. I don't feel as ripped off as when I go to a tapas place, or go to GT Fish and Oyster in Chicago (where I feel as though they take my money, my clothes, my dignity, and my self respect, and in return, they give me two oysters that taste like freezer burn thawed dressed up snot balls). But if this is to be a regular joint for me to visit, value's gotta be upwards of a 7 or 8 out of 10 value. And in today's economy, I'd argue it's that simple. Keep it affordable, and I'll continue to come around. \n\nMy wife got the kalbi ramen, good choice. I decided to make myself feel less ripped off and went for something simple, chicken teriyaki, to see how this place would spin a beloved classic. \n\nMy wife's ramen was actually pretty dang good. Some insider information has informed me that the cooks have been doing it for 3+ decades, and know what they are doing. Ramen noodles are of the highest quality, and the broth is not overly seasoned needlessly. \n\nWhat surprised me the most was the quality of the kalbi she had. It wasn't garbage meat that you pick up in the \"unknown meat\" section of the super market, but it was a high quality melt in your mouth giant piece of kalbi. Really good. The additional fixings in her ramen were less than remarkable. Where I praise the quality of the kalbi, and the ramen noodles themselves, the broth though it tasted good, was extremely greasy. A flash refrigeration cycle to get the fat solidified on top, then skimmed, and reboiled wouldn't hurt in their food prep procedures.\n\nAfter only a few spoonfuls of the broth, I felt like my face was oozing garlic and someone had put sesame oil on their hands, and rubbed it all over my face. So, probably some of the prep process can be improved over all there. A fat skimming refrigeration of the broth would go a long way.\n\nThe chicken teriyaki I got was unremarkable. Surprised since it cost I think $8 or $9. I was expecting a sizable portion and a bunch of fixings to balance out the chicken, but no, just salad, rice, and the chicken. Even after adding in overhead and paying people, justifying $8 or $9 for that is pretty unheard of. From a taste perspective, it was just standard. I'd go as far as to say it lacked inspiration or imagination, and more enjoyment could have been realized from baking plain chicken at home, and pouring store bought teriyaki sauce on it. Perhaps a bit harsh there.\n\nOn the merits of taste in general, the place gets a 6/10. The savior was the ramen (as expected).\n\nFrom a service perspective, the people were great, polite. I did feel as though once I had paid, I was dead to the hostess, and any further dealings with me would be a waste of her time. For being someone who has no idea about the ramen scene, I was expecting her to tell me what to do, or what to expect, where I can get my food, or who will be delivering it to my table, etc. So I picked up some napkins, and some plastic utensils, not having any idea what to expect.\n\nAll of a sudden the cook yelled out a number. Having no idea what was going on, I sought the receipt that I had crumpled up into my pocket, only to realize that I'm supposed to get my own food. That's totally fine of course, except for the fact that no one told me how anything worked. So for 30 seconds, the cook continued to yell out a number and got increasingly upset. My bad, I didn't know! Merits of service. 3/10.\n\nFinal thoughts. Cost doesn't justify volume of food, and just \"ok\" taste. Probably a once every 4 years restaurant for me. Sakanaya will probably be no better. We'll see. |
2 | The girl working at the counter was very nice and explained the different types of ramen soup bases. The interior of the restaurant is clean and nicely decorated. I tried the tonkatsu ramen, which was disappointing. The texture of the noodles resembled that of spaghetti and the pork was tough. Save your money and buy a packet of Shin ramen--that's probably more satisfying. |
3 | I went to Koto Ramen for the first time recently, I got the pork ramen with pork base. Basically, it's just okay. \n\nThe good - interior design is nice, looks kinda upscale-ish. Sleek, hip, cool. The staff is friendly. Nice, helpful, friendly. The food is alright. Noodles, vegetables, and broth are all tasty. \n\nThe bad - the pork was really poor quality. Thin, tough, tasteless. The price was too high for the quality of the food. Overpriced, steep, $8 for a bowl of mediocre ramen?!\n\nIt's not that great. If you're on campus and in the mood for ramen, go for it, on a date with someone who wants ramen? Okay. Otherwise, avoid it. |
1 | I was really excited to try this new ramen spot on green street. However, after the first bite I was disappointed. I got the braised beef tonkotsu ramen. The broth lacked any pork flavor and none of the umami flavor you get from a truly good broth. The noodles were far too chewy and not tasty at all. The braised beef by far was the worst aspect. I was expecting the beef to melt in my mouth as it should have, instead i had to tear it apart and chew on it like a piece of gum. Definitely not what you want out of a beef that was supposed to be \"braised\". I didn't come close to finishing my ramen and left Koto Ramen unsatisfied and disappointed. \nDon't waste $13 and go to Sakayana across the street for some much better ramen. Actually you're better off eating top ramen for better noodles and a more flavorful broth |
1 | Seriously the worst ramen i've ever had in my life. would you ever pay 12 dollars for maruchan? |
2 | I am new to the area but I have friends that have been waiting for this place to open up forever. I'm going to break my experience down in this review.\n1. The ramen wasn't good. At all. The soup was oily and the base was bad. The noodles left much to be desired, and the flavor just wasn't there. Most of their ramens taste really similar. All in all it just tastes like instant ramen with some fatty meat thrown in. In fact, if it were instant ramen, I wouldn't have to pay an $10 for it.\n2. No vegetarian options and the staff isn't very nice about it. I have a friend that's a 'flexatarian' (a vegetarian with cheat days, occasionally) and he told me the staff was pretty snarky about it. All the soup bases are made from day old pork/beef broth.\n3. The ambiance is ok. The decor is cool but the tables are a bit too close together in my opinion.\n4. They aren't consistent with their service. My friend and I got the exact same meal with the same level of spice. I got a giant lump of what looked like straight Sriracha but my friend didn't get any spice at all.\n\nAll in all, can't recommend this place. It's only slightly less expensive than Sakanaya. You'll find a better bowl of ramen just about anywhere. |
2 | Dang it!! Dang it!! I wanted to like it!! I really, really did!! But, their customer service was sooo lacking that I couldn't enjoy the experience to the fullest. \n\nMy husband and I went for dinner Saturday night after reading the positive reviews on Yelp. We walked in and didn't get greeted with warm welcomes. We didn't even get acknowledged until it was our turn to order. There were five people working the line and service was still slow. When it came time pay .. welll.. that's when the customer service got from bad to worse (sorry Mason). A little acknowledgement (such as hi) and a smile goes a long way. My husband actually had to reach across Mason to get our tray of food. \n\nI got the pulled pork sandwich with waffle cut fries and cole slaw and my husband got the brisket sandwhich with the jalape\u00f1o beans and waffle cut fries. Our fries werent ready when we got our food. We were told that when the fries were ready they would be brought out to us. Sadly, they were never cooked and my husband had to go remind the staff that we were missing our fries. One of the employees who brought out the fries gave us a coupon for a free sandwhich. Thanks that was nice:) I'm happy to say that the food was really good:) However, because I'm such a weirdo about customer service (I will willingly eat ok food with great customer service than eat great food with bad customer service). \n\nThe final straw. My husband and I were sitting on the patio enjoying the beautiful fall weather when one of the employees went outside to smoke a cigarette. We left because the cigarette smoke was so strong. :( |
3 | I went there surprised that they were finally open, I had the pulled pork, brisket, and spicy sausage along with baked beans, and mac n cheese and a sweet tea. The sweet tea was good, sweet and tea lol! But it was well brewed and not bitter tasting at all. The pulled pork was great! Smokey, tender, and juicy. It was excellent with any of their sauces. The spicy sausage was also good, lots of flavor and great texture! Onto the brisket, as our first time here it was a given for me to try the brisket, it was everything a good brisket should be except it was chopped/shredded and I could tell it had a nice smoke ring, tender, and flavor was there. When we sat down and were eating we overheard the servers give another customer the option to have their brisket chopped or sliced. We were surprised as we told them it was our first time there and we were not given any option. I would have preferred sliced as that is what I prefer personally, I would have appreciated the option as I didn't know there was one. So for your info if you dont get an option for the brisket you can just ask for your preferred cut. The mac n cheese was good, mac and cheesy goodness. The baked beans was also good but I had 75% liquid and 25% beans. I would have liked more beans. The dinner roll/biscuit on the other hand is just down right awesome. I would come here again just for that and the ice cream lol! I will be going here again as they do have flavorful and good barbeque I may have just gotten someone's off day. |
1 | We were so excited when this finally opened as we go to Geisha House (next door) quite frequently. Live very close and are always looking for food options. Well....the excitement was deflated the moment we stepped in this location. We ordered a 65.00 order for take out. We had family in town from Ohio and was hoping this was the best option for all of us. I did this online at 3 pm. Requested pick up to be 6pm. We arrived at 5:50 pm. Stood at the register for literally 5 minutes before we were even greeted. Not a \"hello, welcome\"? The Manager saw us and seemed surprised that we had not been greeted. There was a young gentleman working that was very apologetic and qutie pleasant. Wish I could say the same for the Manager. Told him we were there to pick up our order. After leaving for several minutes, he returned to say they were out of chicken which I ordered. Out of chicken? Well...come to find out, he informed us that a large party came in earlier and whiped him out. Wow. So, we said to him, basically you gave away our order? He offered another meat choice. But of course, that would be expected. Seeing as we had no choice, we opted for the turkey (which was underwhelming at the least). He also \"threw\" in another meat choice. I would have much rather had the chicken we ordered 3 hours previous, but that is what he offered. Actually, would have much rather received a discount off of our meal or at the very least a gift certificate to try to get us to return. Well, that will not be happening, sorry to say. I am in customer service and have been for many years, and this experience has to rate up there with the worst. Can you imagine going to pick up your pizza and they say \"sorry, we gave your pizza to someone else, but we have this for you!\" Have to say this is the first time we have ever experienced this in our lives. Just had to laugh at this point. Food was ok. Not great, not terrible. Hope they get it together or they will fail miserably. |
1 | The food is not prepared fresh. I ordered a full rack of ribs and they were obviously from different slabs of meat. Some were ok most were dried out. The ribs were too salty and are already coated in sauce you can not get them dry. For sides I had the baked beans which were mushy and bland, and the green beans that tasted as if they were canned and from days ago. A huge disappointment. |
5 | GREAT BBQ!!! Great smoke!! Portions are fair for the price. Visited many times. Will continue to be a regular customer. The review of their take out was shortly after they opened.. Give them a chance. They have continued to improve as their staff has become more experienced. Have been to numerous BBQ restaurants in the valley.. This Dickeys is right there with the best!! Yummy!!! |
4 | The chicken fingers here are excellent when rated on a scale of fast food. Delivered to your table by first name, hot and fresh and ready to eat. My only complaint is, for example, when ordering The Caniac you only get 2 sauces. Ask for an extra one and you will pay for it (thirty cents). They're pretty stingy with them. The employees are friendly, fast, and attentive. Go in with a \"fast food\" expectation and you will love it here! |
4 | A great suburban Mecca for suburbanite kids, their families, even single travelers. Fun for all. \n\nAs this is their opening night, seems to be a high school meeting place. \n\n\nThis place is like all the other Raising Canes. Great chicken and a simple menu. You can combos or just chicken. The best part is that it is finally in Henderson!\n\nI like all their choices. However I got this for the family. I am focused on healthy eating so I am not sure what I could eat here. \n\nThis is their opening day and it is busy. \n\nDefinitely an added addition and judging from the teens it will be quite popular. \n\nTake out is a bit slow and so is ordering but perhaps it is just opening day!\n\nGK says check it out but bring your patience. |
2 | This is a new location and i understand it takes people a few days or weeks to get used to the new establishment. But, I think the staff should of been trained better in taking custom orders.\n\nI went here because its close to home in Anthem. And i was happy to see it open!! Well that soon turned to despair. I Usually hit up the location on Las Vegas Blvd near the outlet mall and they are spot on with everything. Now i will admit i don't order the run off the mill combos from the menu.\n\nI Ordered a Caniac Combo No Slaw Extra Toast Butter both Sides with a Sweet Tea NO ICE. The Girl on the intercom seemed confused. She replied what was that? I repeated the order to her. She said ok thank you i will tell them no ice. Great im thinking they got it.\n\nPulled up to the payment window gave the girl my money and canes clubcard, she seemed nice but failed to return my clubcard. I didnt realize till i had already pulled up.\n\nGot to the pickup window and the lady was like 2, 3 piece combos? UH No LOL she asked ok what did you have? LOL ok at this point im like wow these people are idiots, So i just hand her the receipt 4 Minutes later she has my order. First she hands me a sweet tea packed full of ice when i specifically said no ice. Then she says she will strain it for me..?? STRAIN it for me? How about dump out the whole cup and refill it. What are you straining it with your hand?? So we get the food and i have to go back into the store to reclaim my canes club card.\n\nJust wow never had such an ordeal at raising canes. But after all of that the food was delicious and cooked perfectly. The cooks are doing a great job!! The butter both sides was perfect :) |
3 | For a newly opened location, they have a lot to work on already. They seem to be busy pretty much every time I come there, especially the drive thru. But you need to be very specific and DOUBLE CHECK your orders and receipts before you leave. They've gotten my order wrong (4 fingers in a caniac combo?!) and charged me for a whole extra 3 finger combo once. And expect to be here for a while waiting for your food. At least a 15-20 min wait. |
3 | The food is fair, I hate that I can't get ranch sauce, only cane sauce. They do not allow substitutions so you end up throwing the coleslaw away if you are not a fan. The drive thru takes forever. The tenders are all different sizes, so when you buy in bulk, it does not nessasarly feed the number of people it states. |
1 | This review is of the new raising cane's off of st rose Pkwy. First time to this vendor. Went in to order but for takeout, since I had no idea what to get, didn't want to go through drive thru.. Got the 3 fingers combo, but wanted slaw instead of fries. No prob. Rest of family orders & we go. About 25 minutes later & get to work, & my order has fries, no slaw. Uggg, go back to place to remedy. Yes they fixed it but I' m now 50 plus minutes into this, & they gave me the smallest chicken strips ever. No sauce either. Thought it should come with sauce so that may be my fault. Chicken dry. Not impressed. Not going back...don' t know why the big deal about this place. |
1 | Maybe it's just me but, I think the fingers are DRY and not very hot compared to the canes on Las Vegas blvd out by the Belz mall. And, have alot of kids running the place. It's funny also, I asked for extra dipping sauce and the girl behind the counter goes \"HUH\" I said huh? How about excuse me? Lol.. Just my 2 cents! Late. |
4 | This place is awesome, glad they opened up because all there locations were far from me. The staff is friendly and fun. Cant go wrong with anything i order here, everything is delicious! Its a nice open place so there is plenty of seating. This is the best canes in town i think (: |
1 | Where to begin...I've been to the drive-thru four times. Each of those times, I was shorted one or more pieces of chicken. During my most recent visit, I informed the person at the window that I was missing one piece of chicken. She sarcastically remarked, \"Oh no, one piece of chicken?\" That pissed me off so badly that I felt like showing her the longest finger on my left hand. Knowing that cooler heads prevail, I refrained from the popular symbolic expression. After all, how could I possibly be upset at someone who cannot count to six? Next time, I will show her how to incorporate the fingers on her other hand. She will be so happy to learn how to count to ten. |
3 | A good and decent quick lunch spot for people on the run. The menu is pretty simple, just different combinations of chicken fingers, Texas toast, cole slaw, and fries. The chicken fingers are seasoned and fried well and come with a house dipping sauce. Extra house sauce does cost you a little bit though. I usually get the Box combo or if you're really hungry the Craniac combo.\n\nI like the Texas toast, not a huge fan of the fries and cole slaw. You can substitute the coleslaw, bread, and fries for extra of something else which is nice. Overall this chain is consistent. This location has fast and friendly service. |
2 | I don't get it. Everyone I know, & I mean everyone, loves this place. But I just don't get it. Their coleslaw is watery, the fries are so so, and the fried chicken fingers are just that. Fried chicken fingers. Nothing special about them. The only time I eat here is when I am in a group of people and everyone wants to go and I don't want to be that one person that says no lol. |
4 | If your a major chicken fingers fan then this is your spot. In general chicken fingers are not something I look for in a menu but I figured since everyone mentioned this place, I might as well try it. Luckily this one is close to where I live. \n\nChicken is moist and is probably one of the best chicken fingers I ever had. Usually at other places either the chicken is dry or the skin is too over cooked and ends up being chewy. A big plus is it offers a generous amount of sides. \n\nWhy the 4 stars? I've eaten here at least 5 times the past few months and sometimes the chicken fingers are small. Service in general is good. |
2 | So we go out to buy a car and visit a bunch of places. It came down to this place and an Exterra or something like that. \n\nSubaru won out by coming in at the price out the door including tax and license that we were willing to pay.\n\nI do not fart around with the back and forth nonsense one usually gets at auto dealerships. I state what I will pay and if they can do it fine, if not, I am out of there. To this point it was going as I wanted.\n\nI wrote a check for the car and off we drive. Two days later they call and say they lost our check, can we give them another. I tell them no, find it. They call again and this time I tell them if I write another check I expect another car. Finally I am in the area so I drop off a check, I just like messing with them. Two more days pass and the sales man who sold us our vehicle calls to ask if we have decided if we want to buy or not. I reminded him that we already bought a car from him. His response is, huh, um, huh, OK and hangs up. A week passes and he again calls to see if we are ready to buy. So once again a reminder is in order. in the week after we got about five letters to remind us they are still there when we decide we are ready to purchase a new car. Not once did they ever say thanks for buying a vehicle, thanks for bringing us another check.\n\nOh and if we show up for a service appointment they never know who we are. So I wonder if we had just driven the car off of the lot without paying for it, would they have noticed? |
4 | Was looking for a good used car for my 20-year-old son. I found the car on the Internet and made an appointment to come and see it. The salesperson was waiting upon our arrival and made the whole test drive/paperwork process smooth and easy. \n\nThere was a problem with vibration at idle, but he gave us a coupon to bring it in for service to have it fixed for free. They worked with us on the money so that my son could add a stereo system.\n\nThe finance process was relatively painless and Antoine was very kind.\n\nAll in all, a great used car buying experience. |
5 | The service guys at Camelback Subaru are great! Kyle and Robert are the best! Always helpful and honest and I never feel like I'm being ripped off. |
2 | It's so hard to find good service for my Subaru. I was in because my radiator blew. It was under warranty, so they replaced it, but left a big mess of green coolant all over my engine, which was clean before the radiator blew. They didn't bother to hose it off before they gave it back to me. They also failed to replace an engine bolt when putting the engine parts back together. I've been driving around for nearly 2 months without the bolt that holds the engine cover in place. So I learned to always check the car myself before driving away. |
2 | Can't get rid of robocalls from the Service Department\n\nI bought my Subaru in 2010 and was reasonably satisfied with the transaction, though it took 3 days to get the car I wanted. Everyone was polite, which I attribute to the fact that I was buying through Costco. They sent me coupons for the first couple of maintenance intervals, which I appreciated. Then, instead of a coupon, I started getting automated phone calls reminding me that it was time to get the car serviced. \n\nThis was especially bad after the 30,000 mile service, because it's an expensive one. I got it done for $400 at Gab's (all genuine Subaru parts) instead of $600 at Camelback Subaru. I told them it had been done and asked them to have me taken off the robocall list. They didn't.\n\nIt's not every day but it's often enough to be annoying. Starts to feel like harassment after awhile. |
1 | While searching for a new Subaru my husband and I considered buying through this dealership because it was closest to our house in Scottsdale. However after awful internet and phone communication, persistent pushing of used fleet vehicles on us when we wanted to buy new, rude sales associates when visiting, and unreasonable and inconsistent price quotes it was a no-brainer to go with a different dealership. Even if this dealership had the best deal on what we were looking for (they didn't) I would have gone to a different dealership simply to avoid the poor service. As another yelper pointed out, this dealership seems to forget that they are selling cars to actual people, not just selling cars. I felt like I was actively trying to buy a car but no one was that interested in making the actual sale. We found the type of dealership and sales associates we were looking for at Chandler Subaru Superstore where I was given a competitive out the door price quote through email and it was honored with no gimmicks or add ons when we arrived at the dealership. |
1 | I am brutally honest when it comes to auto dealers and my purchasing experience so take this for what you will. I have purchased a number of cars in my life and I always judge a dealership by the people, the experience, and the deal. I purchased an STI here last week. \n\nThe People: The sales people are nicer than your average dealership and the pressure is probably low to average. I never felt uncomfortable or like I was anything other than a car buyer (though more on that later). Employees passing by would even stop and chat. The only person I wasn't all that thrilled with was the manager (I think he was the manager) who was brought in to talk me into being ok with all the add ons. NY/NJ accent. He was nice enough but it was the typical sales pitches and likely embellishments (\"it costs me this much and it's really for your protection...\") to get me to sign. B+ on the people.\n\nThe Experience: Overall pretty typical. I actually went here by mistake. I was supposed to go AutoNation Subaru but I mixed up the addresses. As most car buyers do, I went in knowing what I wanted and got talked up into taking something else. I'm not terribly disappointed as I love the car but there's always that lingering spite of buying something you don't think was worth it. More on that in the deal section. We had to go back and forth a number of times on price because I had a dam good quote in writing from AutoNation. I was about to leave twice and of course they kept making me offers. Some insulting, others more reasonable. After the deal was said and done, the rest of the finance process was not bad. \n\nThe Deal: So here's the thing. Camelback Subaru...and I'm guessing a lot of other dealers put a bunch of dealer add ons and stuff that is WAY over priced and generally not worth it. Tint? Fine, that was only about $50 more than aftermarket but $600 for paint protection that I have no choice in rejecting? Door and handle guards for another $600? You can find them on Amazon for under $10!!! ZakTek? You can get 3 years of applications/coverage for $180 ($30/application every 6mo). Here's the thing, you want to sell all this overpriced stuff to people, give them a choice and let them know they have a choice! Hiding the truth is just as bad as lying to make a buck. As far as the price of the car...typical markup I guess. Well over what Subaru advertises online and in media. Just know that you can easily get them down by walking out. Never go look at cars thinking you are going to walk out the door with one. Always go in with the idea that you will buy one next week. Don't let the draw of driving away NOW cost you a few thousand. Do research and have quotes ready. Hard numbers for the base price of the cars you want, the car you are trading in, and if possible, an offer from another dealer.\n\nSome tips: Talk your way out of paying for any of the extra stuff they put on the car without asking you first. You don't want it and don't need it. The tint in AZ is probably the only exception. The paint protection...hell no. You can get that cheaper aftermarket...and it's probably only a warranty they are selling you. You have no proof that they even put anything on the car. The door guards are 99% marked up. The ZakTek is about a 400% markup. Don't even bother. As far as the second round of negotiating (in the finance office) reject everything. The only possible thing you might want is the extended warranty but first, check your insurance company. Geico offers mechanical breakdown insurance on new cars for a whole lot cheaper. It costs me $16 every 6mo with a $250 deductible each time I use it. Way cheaper on a new vehicle than the $2000 plan the dealer wants you to buy (and finance so you are paying interest on it). It's also an exclusionary policy so it covers almost everything.\n\nOverall, if you can get them to keep their overpriced add ons, this is as good of a dealership as you will find. Car buying, sadly, is of the few purchase experiences that hasn't changed at all in decades. Everything is stacked against you. Know that going in and also know that 90% of what you hear in a dealership is a half truth at best.\n\nUPDATE:\nSo a customer relations manager contacted me regarding my purchase and I explained all my concerns with the dealer package that I was forced to by. I explained that I was not happy at the value of the package and that I wanted at least a partial refund on the ZakTek and door guards. I was told that they would not work with me and that I was basically out of luck. Please do not purchase a vehicle from these people. Like all dealerships I have worked with, they rip you off with a nod and smile. |
4 | First time buying a car. Let's be honest buying a car seems \"fun\" but it is NEVER fun. We shopped around for a whole at a few different dealers on Camelback. It was horrible. What I loved about my experience with Subaru is that I was not hassled once so ever. I am not sure if it's just Charles Nunez but he was fantastic! \nHe simply just have us information about buying the car and our different options. He didn't pressure is to ever buy that day and went out of his way to accommodate us. |
2 | My attempted car buying experience was not so great. They tried to throw on the Camelback buyer's package (unaffectionately know as the 'Camelback difference' by other dealerships) which depending on the mood of the general manager and how much money they think you're willing to dish out can vary from $400 to $1700. It includes window tinting, some paint protection junk, some anti door ding junk and nitrogen in the tires which is a completely useless option. Try to negotiate all this stuff out and get the window tint thrown in for free. |
5 | When I started my car-purchasing process, I absolutely did not think I'd be writing a glowing review for a car dealership, but then I didn't start out at Camelback Subaru. By the time I found Camelback Subaru, I was a pretty frustrated camper but I had no choice: my old car was going down, and I needed a new one - preferably a car that got great gas mileage and yet could take me and my Great Dane on all of our Arizona travel adventures. (To me, for my budget, that meant Subaru, mos def.)\n\nA note about shopping. Shopping for a car is a special kind of shopping hell, not unlike going through Dante's Inferno. I was doing my best to stay positive, but the first dealership I contacted was terrible. They are slightly closer to my home, which is not a minor issue: I like keeping my tax dollars in my neighborhood and deplore the inconvenience of long drives to deal with car repairs. But Tempe AutoNation lived *down* to my worst expectations about car shopping and car dealer culture. I couldn't say goodbye to them fast enough, but I had this nagging fear that the experience would be the same anywhere I went. So even though I wasn't optimistic that I'd have a better buying and service experience anywhere else, I decided to give another dealership a try before entering a long term relationship with a dealership that was clearly awful.\n\nI pulled up the Cameback Subaru website, found several possibilities of both new and used cars that fit my needs, and called to set up a test drive. To their immense credit, I did not get spammed with phone calls or emails. I did not get any kind of \"upsale\" pressure: George Henderson, who managed all of the sales-related details, was just as excited about showing me the used vehicles as the new ones. Very helpful and no bluster - if he didn't know something, he'd ask one of his colleagues, all of whom were great. There was truly no bull here. When I settled on the right car for me, I negotiated a very good price and some important extras - the \"We Owe\" list was small but delivered in a timely manner, with great kindness, and with very little fuss. While there was a tiny bit of confusion when I showed up for my service appointment, Johnny Cuevas handled everything anyway, with no ruffled feathers (and a loaner car, to boot). George stayed in touch with me throughout this whole process to make sure everything was on track for me, too. This was a great place to do business. Highly recommended! |
1 | I received by far the WORST haircut I have ever gotten in my life.\n\nWe got some coupons from their grand opening, but a $6 haircut just isn't worth it if you get scalped.\n\nMy son just wanted his hair buzzed, and they managed to mess that up too somehow. He required a re-do with my clippers at home.\n\nWe will not be going back. |
3 | The place was fine, esp for the price. They welcomed my 5yo daughter, and gave her a decent cut (bob) in a reasonable amount of time. Chrissy was our stylist. |
4 | I took my 18 month old son here for his first haircut. The stylist, Christine, did a good job and handled my son well. We will be going back here again for the next cut. |
5 | I am in love with the Reformed Studios! What I like most about Reformed Central are the combo classes! I took the Reform & Ride class yesterday and it was a great workout - it's the best combo of Pilates and cardio. Prior to coming to Reformed Central, I was terrified to try a spin class but who can resist a candlelit bike ride featuring great music!?! :) The class is intense & relaxing at the same time! I feel amazing afterwards. \n\nHats off to the Reformed team, they run a really well oiled machine! It's flawless!!! |
3 | Hmmmm burritos , I love burritos. Pintos make burritos with pinto beans ;) I'm in. Can't say that I have ever heard of this chain of fast mexican food but I can say that it makes a tasty healthier style of mexican food that I'm used of. Went in the other day to grab some lunch and saw that it was slammed! I thought Pancho Villa and his gang was raiding the place! Being smart , ( so I like to think ) I quickly jumped in line before the drifting smells of tacos and such made it down the street and attracted more people like bees to flowers . I decided what I wanted in line opting for a healthy choice and saw that the line had indeed grew substantially . The burrito I had was not to bad. Not great but not bad. Seeing as how the gentleman who served me looked stressed I will forgive him for the amount of rice in my burrito it was a lot to say the least. I did like the grilled chicken which had good flavour. I do think they should throw some lime wedges as options and plenty of cilantro which was completely lacking . If you want to do baja style take away burritos you need at a minimum lime and cilantro and even some radishes but that's just my opinion. Otherwise not a bad little place and I will be coming back again to try the quesadillas for they did look mucho gusto. I do encourage you if you read this to go try the place though because it is new and needs to stretch its legs and let us know on here how you found it to be. Adios! |
3 | Grabbed a late lunch here yesterday. They've not yet got their alcohol license yet so no chance of a beer to wash it down this time.\nThe counter service was as speedy as you would hope for in such a fast-casual place and the prices, range & the food itself were all fine. The decor's pretty welcoming though obviously not plush.\n\nDoes Illegal Jack's next door have anything to worry about? Probably not unless a price war starts. |
2 | Gave this a try for lunch. Like the idea of the fast food mexican but found this a bit bland.\n\nFast service, okay prices. Service could have been a little bit more informative, never asked if we knew about any of their deals. |
3 | It's decent but I think once you've had an illegal jacks it ruins you for all other burritos. Still licking the wounds from that place closing so I'm maybe being a bit tough on pinto. \nThe meats a bit sub standard. I got pulled beef which was like mush even for pulled. Got the steak option next time and It's not much different, like those thin little bits of shoe leather u get in Chinese takeaway dishes. Maybe I'm just used to the unbelievable steak in illegal jacks...\nService lacks as well they always seem to have loads of staff behind that wee counter but it still takes ages to get served. The three times I've been in the person serving has ripped the tortilla while rolling.\nOn the other hand their mild salsa is packed with flavour and it's inexpensive. |
3 | I'm always happy to have new places pop up in my neighborhood and this is a nice addition. I really like the bar area, comfortable seating, lots of space and a great beer selection. The server even offered a sample of a new beer from Joseph James which was good. \n\nMy husband and I went to watch a Thursday football game and get some dinner. His pastrami sandwich was good and the sweet potato fries were awesome. My Greek salad was just OK. It was mostly lettuce but the ingredients were fresh. The booth seats were not very comfortable so I'll stick to the bar next time. I'll be back to try some of their burgers and get more of the sweet potato fries.\n\nStaff was very friendly. I wish we could watch Sunday games here and get their bloody mary with bacon but they don't have the NFL ticket yet, just network games. I would give it 3.5 stars if I could. |
4 | Great food. I'm trying to promote for you but your website doesn't work. It would be nice to have a online menu. Just a suggestion. |
5 | Been coming here since they open and the only reason I come back is KRISTI the day shift bartender 9am-4pm. The best bartender ever! Makes u feel like u matter and excellent customer service! |
2 | I have been there twice now, didn't want to write a bad review based on 1 visit, especially since they just opened. But after today definitely won't go back. Do not sit in a booth! There are big crossboards poking through that are very uncomfortable. I had the lunch special, a turkey and ham sandwich on a sub roll. Absolutely awful. There was a lake of water/mayo on my plate after one bite that dripped out of my sandwich. The cook must have no experience. The two slices of tomato were hot, like fresh out of the microwave, and ruined. My friend had their avocado BLT, and the bacon was so burnt she couldn't eat it. But they gave us a $1.50 discount off of our bill. The waitress tried her best, but good service can't make up for lousy, over priced food. Probably an ok place to drink at. But I do not recommend it for lunch. Too bad, was excited for a new lunch place right by my office. |
1 | My husband and I were working out next door and decided to try ZK Grill. He got done before I did so he went to order food. He told me he didn't know if the hostess was trying to get a tip or hit on him. She told him, you have pretty eyes. He was taken aback by it and said something like thanks my wife seems to think so too. She proceeded to say oh your married, how long? First off, don't appreciate her hitting on my husband. Her job is to take the order and collect the money. Second off, food was just mediocre. We had been told by friends from the gym that it was weird in there and now it's been confirmed. |
5 | Fantastic food. The Sharma wrap was amazing. The staff was friendly and the restaurant was clean. |
5 | We enjoyed a great night at Crave! \nThey had a pre-opening night, as their official opening is tonight. \n\nThe place is very pretty with a clean, well designed, modern feel. Nice little outside seating area overlooking the beautiful downtown Sunmerlin mall landscape. Our bartender Chris was outstanding! His Cosmos are made just right with a hint of a blush, not too much. We decided to call them Christini's as they are done so perfectly, grouping them in with run of the mill Cosmos seems wrong. Lol. \nWe requested our favorite Alien Tequila, & hopefully they will have it very soon. \n\nThe staff and servers were very nice & doing their best to give 5 star service.... getting everything out on time. The food all tasted great... Medium rare came out perfectly for both the burger and the steak. The chicken was moist and tasty. The pork tenderloin was very nice and Sea Bass was excellent. Asian noodles were Flavorful & not too hot. The Geisha-boat is a large Sushi boat and is stunning & the portion is very generous. The sushi is a little spicy, but in a good way. \n\nDeserts were Amazing! The chocolate cake is not a sweet milk chocolate... It is a dark chocolate lovers desert. Tiramisu is Fabulous!! Those two deserts were the highlights with our group. \n\nThe General Manager, Ryun Chastain was very nice... He has an impressive resume, including s long stint at Wolfgang Puck & he is very observant & service oriented. He came over to chat & check on everything. \n\nGreat New Reataurant with an upbeat vibe & really nice quality food. |
5 | Absolutely Fantastic!! Everything was amazing! Best calamari I have ever had. The steak was cooked to perfection. Crave is beautifully decorated and has an adorable little patio area. I recommend Tori as a server, she is super sweet and cute as can be. The manager stopped by our table and was also incredibly nice. I wish I could give Crave more stars! |
2 | 30 minutes to get drinks, (beer for me, and lemonade for kids). This was very disorganized situation understandably being the opening day of downtown summerlin. The food was above average actually so they get 2 stars when you factor in 30 minutes to get the first drinks, and almost 1.5 hours for food to arrive. The complete disorganized situation negates the desire to return here. |
2 | Crave! Such. A beautiful restaurant indeed. The service was fantastic except for the rude hostess. The food was incredible, I had a margherita flatbread which was phenomenal and ordered the turkey burger! It was absolutely delicious except for the fact when I picked it up a pool of oil/grease fell all over my hand in large amounts.... I couldn't eat the bun cause there was literally too much compared to the patty, and it was soggy!! but it was amazing! For fries, I recommend the gluten free and not the normal ones... Mine were stale and dry:( |
1 | We just went to crave for lunch. We were given a high top, which we asked politely if we could change, to no avail. We felt like we were annexed to a time out seat! The hamburger was rare, when I had ordered med well. My husband ordered a noodle chicken stir fry, which looked and tasted as if it came out of a can! Inedible! We won't be back. |
1 | We wanted to check out the new Downtown Sunmerlin with a very hungry appetite for much-needed food. We were told the wait at Crave was a 25 minute wait for a table. We put our names down. Granted, Crave was the only sit-down food place open. We waited 30 minutes and went back 2x thinking they forgot about us. Now, it was creeping up to an hour. We waited inside next to the over occupied hostess stations. There were a lot of tables open but, clearly not enough wait staff. After we complained again about our wait time, we FINALLY got seated. By now, it was well over the hour mark. Our waiter was prompt but then dropped a BOMB on us by telling us that the kitchen is backed up and that it will take 45 minutes to AN HOUR to get food!!!!!!! 40 minutes for appetizers!!!! We have literally never stormed out of a restaurant! You would think the 5-6 hostesses they had huddled around the one hostess stand would've warned customers about the kitchen wait time on top of making people wait for their tables!!! So, even if you had a reservation, you would've had to have waited a least an hour for your food, and this includes their sushi menu!!!! Unbelievable. Note to this establishment--make sure to either have enough employees to cater to the influx of curious people coming to check out the grand opening or, don't serve people at all, especially if you make them wait from lunch to dinner time! Unfortunately, I didn't get the chance to sample the food so, I can't comment on the menu items. |
4 | We stopped in on the opening weekend. It was predictably packed, but we were seated promptly for our reservation. We were incredibly fortunate to have Emily as our server. It was obvious she was very busy, but she never seemed rushed or flustered. She even managed to find the time to chat us up about my iPhone. \n\nI ordered a Paloma. Excellent. I had the bison burger which was the best burger that I've had. Ever. The only real drawbacks were the uncomfortable bistro-style stools and that it was ridiculously loud to the point that it was hard to carry a conversation. Other than that, a pretty good experience all the way around. |
2 | Overall experience was not memorable. Took over an hour to get seated. After being seated took about 25 minutes to get my drink. Ordered Sweet Peach Ice Tea. Waiter kept coming back to table saying the bar was making it. About 4 trips. Finally after another 16 mins she said that they ran out. This place sells sushi but not that great. Food wait times are horrible. While I must say that the place looks fabulous and upscale, the presentation of food is below par. Sushi wait times are bad for a place that claims that has a sushi bar. The only thing I liked was that it was family friendly. |
1 | Just left Crave right now in huge disappointment. . Chicken was super dry. Wait time was long but of course It is their 2nd day opening totally understanding. . \n\nTo MANAGEMENT: \nPlease teach your staff to be more professional. I was eating at the end of the bar. My wife ordered a roasted chicken and I ordered a sushi boat while I was eating by your well station you have servers and bartenders giving guest checks right next to my plate invading my personal place and i just couldn't enjoy my food. We have your long black hair bartenders giving out free drinks to these two guys. Gosh, mind as well give me some free drinks too while she and her friends talk over my shoulder! \n\nAdvice to everyone: please give this restaurant some time to improve trust me. The food quality and service is not worth the price yet.. But we shall wait n see.. |