text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
My card failed to work when I was shopping in a store | {
"text": "My card failed to work when I was shopping in a store"
} | [
{
"label": "NEGATIVE",
"score": 0.9997637867927551
},
{
"label": "POSITIVE",
"score": 0.0002362049272051081
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
They is a payment I don't recognize on my statement. | {
"text": "They is a payment I don't recognize on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9381528496742249
},
{
"label": "POSITIVE",
"score": 0.06184714660048485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can friends I have top-up my account? | {
"text": "Can friends I have top-up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.996755063533783
},
{
"label": "POSITIVE",
"score": 0.0032449052669107914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How do I use my card if I lost my phone? | {
"text": "How do I use my card if I lost my phone?"
} | [
{
"label": "NEGATIVE",
"score": 0.999408483505249
},
{
"label": "POSITIVE",
"score": 0.0005915177753195167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I thought it was free to make a withdrawal. So how much does it cost now? | {
"text": "I thought it was free to make a withdrawal. So how much does it cost now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994990825653076
},
{
"label": "POSITIVE",
"score": 0.0005009318701922894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I want my purchases cancelled. | {
"text": "I want my purchases cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.999756395816803
},
{
"label": "POSITIVE",
"score": 0.00024366111028939486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
For the identity verification, what do you need? | {
"text": "For the identity verification, what do you need?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976264834403992
},
{
"label": "POSITIVE",
"score": 0.0023734774440526962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I entered the pin incorrectly too many times and now it is blocked. Can you help? | {
"text": "I entered the pin incorrectly too many times and now it is blocked. Can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997001886367798
},
{
"label": "POSITIVE",
"score": 0.00029981578700244427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What is the process when my card is due to expire? | {
"text": "What is the process when my card is due to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976007342338562
},
{
"label": "POSITIVE",
"score": 0.0023993132635951042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
While getting cash, I was charged a fee. | {
"text": "While getting cash, I was charged a fee."
} | [
{
"label": "NEGATIVE",
"score": 0.9849511384963989
},
{
"label": "POSITIVE",
"score": 0.015048875473439693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why hasn't my transfer from Europe gone through? | {
"text": "Why hasn't my transfer from Europe gone through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978311657905579
},
{
"label": "POSITIVE",
"score": 0.0021687906701117754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can I convert money into different currencies? | {
"text": "Can I convert money into different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984862804412842
},
{
"label": "POSITIVE",
"score": 0.0015136594884097576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How can I change to my married name? | {
"text": "How can I change to my married name?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990041851997375
},
{
"label": "POSITIVE",
"score": 0.000995862646959722
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Can you unblock my pin because I put the wrong one too many times. | {
"text": "Can you unblock my pin because I put the wrong one too many times."
} | [
{
"label": "NEGATIVE",
"score": 0.9993698000907898
},
{
"label": "POSITIVE",
"score": 0.0006301662651821971
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What can I do if I lost my card? | {
"text": "What can I do if I lost my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996888637542725
},
{
"label": "POSITIVE",
"score": 0.0003111636033281684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
When I topped up the app reverted it. | {
"text": "When I topped up the app reverted it."
} | [
{
"label": "NEGATIVE",
"score": 0.9901858568191528
},
{
"label": "POSITIVE",
"score": 0.009814190678298473
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I looked at my statement and found a payment I and found a mistake. | {
"text": "I looked at my statement and found a payment I and found a mistake."
} | [
{
"label": "NEGATIVE",
"score": 0.9990764856338501
},
{
"label": "POSITIVE",
"score": 0.0009234761819243431
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do I perform identity checks? | {
"text": "How do I perform identity checks?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984050393104553
},
{
"label": "POSITIVE",
"score": 0.001594920875504613
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Google Pay isn't working. What is wrong? | {
"text": "Google Pay isn't working. What is wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997298121452332
},
{
"label": "POSITIVE",
"score": 0.0002701531338971108
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Where can I find the verification code for a top-up? | {
"text": "Where can I find the verification code for a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995720982551575
},
{
"label": "POSITIVE",
"score": 0.00042793466127477586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
What fiat currencies do you support? | {
"text": "What fiat currencies do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9854850172996521
},
{
"label": "POSITIVE",
"score": 0.014514979906380177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Can I use your app to exchange between USD and GBP | {
"text": "Can I use your app to exchange between USD and GBP"
} | [
{
"label": "NEGATIVE",
"score": 0.9843565821647644
},
{
"label": "POSITIVE",
"score": 0.015643466264009476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
My last name has changed and I need to update my account details. | {
"text": "My last name has changed and I need to update my account details."
} | [
{
"label": "NEGATIVE",
"score": 0.9994574189186096
},
{
"label": "POSITIVE",
"score": 0.0005425367271527648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I do not understand what this particular direct debit is ? | {
"text": "I do not understand what this particular direct debit is ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996398687362671
},
{
"label": "POSITIVE",
"score": 0.00036006892332807183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Some cash withdrawal that I didn't make showed up in the app. | {
"text": "Some cash withdrawal that I didn't make showed up in the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9988364577293396
},
{
"label": "POSITIVE",
"score": 0.0011636108392849565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I have a discount if I exchange currency often? | {
"text": "Can I have a discount if I exchange currency often?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942649006843567
},
{
"label": "POSITIVE",
"score": 0.005735062062740326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I punched in the wrong pin too many times and I'm locked out. | {
"text": "I punched in the wrong pin too many times and I'm locked out."
} | [
{
"label": "NEGATIVE",
"score": 0.9995219707489014
},
{
"label": "POSITIVE",
"score": 0.00047801306936889887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Why has my deposit in the ATM not cleared yet? | {
"text": "Why has my deposit in the ATM not cleared yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994331002235413
},
{
"label": "POSITIVE",
"score": 0.0005669324891641736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I don't see me 'top up' in my wallet | {
"text": "I don't see me 'top up' in my wallet"
} | [
{
"label": "NEGATIVE",
"score": 0.998304009437561
},
{
"label": "POSITIVE",
"score": 0.0016960058128461242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What am I going to need in order to activate my card? | {
"text": "What am I going to need in order to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984130859375
},
{
"label": "POSITIVE",
"score": 0.0015868986956775188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How come there is an extra fee on my statement? | {
"text": "How come there is an extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994039535522461
},
{
"label": "POSITIVE",
"score": 0.0005960595444776118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Will I be able to track the card that was sent to me? | {
"text": "Will I be able to track the card that was sent to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.997431218624115
},
{
"label": "POSITIVE",
"score": 0.002568780444562435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
There is a fee for a transfer, please explain that to me. | {
"text": "There is a fee for a transfer, please explain that to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9837539792060852
},
{
"label": "POSITIVE",
"score": 0.016245955601334572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I was wondering if you will take any fees in exchange for top ups? | {
"text": "I was wondering if you will take any fees in exchange for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988711476325989
},
{
"label": "POSITIVE",
"score": 0.0011288115056231618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Please help me. I am still waiting on a refund. | {
"text": "Please help me. I am still waiting on a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9967707395553589
},
{
"label": "POSITIVE",
"score": 0.00322934752330184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What's the procedure for getting a card? | {
"text": "What's the procedure for getting a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925417900085449
},
{
"label": "POSITIVE",
"score": 0.007458179257810116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this? | {
"text": "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?"
} | [
{
"label": "NEGATIVE",
"score": 0.999477207660675
},
{
"label": "POSITIVE",
"score": 0.0005227763322182
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can my 8 year old grandson open an account at the bank? | {
"text": "Can my 8 year old grandson open an account at the bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986127614974976
},
{
"label": "POSITIVE",
"score": 0.0013871736591681838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
A foreign purchase I made has the incorrect rate applied to it. | {
"text": "A foreign purchase I made has the incorrect rate applied to it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995126724243164
},
{
"label": "POSITIVE",
"score": 0.00048735839664004743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Do I need to verify the top-up? | {
"text": "Do I need to verify the top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.99908447265625
},
{
"label": "POSITIVE",
"score": 0.0009155458537861705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Who can purchase a disposable virtual card? | {
"text": "Who can purchase a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991289973258972
},
{
"label": "POSITIVE",
"score": 0.0008710257243365049
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I can't recall my password. | {
"text": "I can't recall my password."
} | [
{
"label": "NEGATIVE",
"score": 0.999016284942627
},
{
"label": "POSITIVE",
"score": 0.0009836774552240968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Is there a fee associated with using foreign exchange ATMs? | {
"text": "Is there a fee associated with using foreign exchange ATMs?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982439279556274
},
{
"label": "POSITIVE",
"score": 0.0017560792621225119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
There has been a charge pending on my account statement that I can't figue out it's for a dollar. | {
"text": "There has been a charge pending on my account statement that I can't figue out it's for a dollar."
} | [
{
"label": "NEGATIVE",
"score": 0.9912346601486206
},
{
"label": "POSITIVE",
"score": 0.008765293285250664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Tell me why my transfer was declined. | {
"text": "Tell me why my transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9966840147972107
},
{
"label": "POSITIVE",
"score": 0.00331592233851552
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
is a transfer to a beneficiary allowed? | {
"text": "is a transfer to a beneficiary allowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936006665229797
},
{
"label": "POSITIVE",
"score": 0.006399250123649836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why do you have the identity check | {
"text": "Why do you have the identity check"
} | [
{
"label": "NEGATIVE",
"score": 0.9965373277664185
},
{
"label": "POSITIVE",
"score": 0.0034627390559762716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
The expiration date for my card is coming up, how do I get a new card? | {
"text": "The expiration date for my card is coming up, how do I get a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994636178016663
},
{
"label": "POSITIVE",
"score": 0.0005364328972063959
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What are Interbanks current exchange rates? | {
"text": "What are Interbanks current exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.998026430606842
},
{
"label": "POSITIVE",
"score": 0.0019735798705369234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Why can't I get my top up to work in Apple Pay? | {
"text": "Why can't I get my top up to work in Apple Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982563853263855
},
{
"label": "POSITIVE",
"score": 0.0017436558846384287
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
what is the age limit for opening a new account | {
"text": "what is the age limit for opening a new account"
} | [
{
"label": "NEGATIVE",
"score": 0.9750322699546814
},
{
"label": "POSITIVE",
"score": 0.024967756122350693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
What do I do if I can't get my card out of the ATM? | {
"text": "What do I do if I can't get my card out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993789196014404
},
{
"label": "POSITIVE",
"score": 0.0006209993734955788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this. | {
"text": "Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this."
} | [
{
"label": "NEGATIVE",
"score": 0.9786044359207153
},
{
"label": "POSITIVE",
"score": 0.021395567804574966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why did withdrawing money cost me extra? | {
"text": "Why did withdrawing money cost me extra?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985816478729248
},
{
"label": "POSITIVE",
"score": 0.001418332103639841
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I just looked at my app and it seems I was charged extra, why is that? | {
"text": "I just looked at my app and it seems I was charged extra, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945154786109924
},
{
"label": "POSITIVE",
"score": 0.005484463647007942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What ATMs accept my card? | {
"text": "What ATMs accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949281215667725
},
{
"label": "POSITIVE",
"score": 0.0050718472339212894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Are SWIFT Transfers available at this bank? | {
"text": "Are SWIFT Transfers available at this bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974839687347412
},
{
"label": "POSITIVE",
"score": 0.002516038017347455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer. | {
"text": "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9988970756530762
},
{
"label": "POSITIVE",
"score": 0.0011028636945411563
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How do I link one of your card that I already have? | {
"text": "How do I link one of your card that I already have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969923496246338
},
{
"label": "POSITIVE",
"score": 0.003007639665156603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Where do you mail physical cards? | {
"text": "Where do you mail physical cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978394508361816
},
{
"label": "POSITIVE",
"score": 0.002160501666367054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
When should I expect to receive my card? | {
"text": "When should I expect to receive my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955745935440063
},
{
"label": "POSITIVE",
"score": 0.004425404127687216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Why is my 'top up' not showing up in my wallet? | {
"text": "Why is my 'top up' not showing up in my wallet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996554851531982
},
{
"label": "POSITIVE",
"score": 0.00034454985870979726
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Show me how to look at the source of my current funds? | {
"text": "Show me how to look at the source of my current funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959308505058289
},
{
"label": "POSITIVE",
"score": 0.004069115035235882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem? | {
"text": "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996569156646729
},
{
"label": "POSITIVE",
"score": 0.0003430763608776033
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident. | {
"text": "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident."
} | [
{
"label": "NEGATIVE",
"score": 0.999658465385437
},
{
"label": "POSITIVE",
"score": 0.00034154471359215677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
My card doesn't work when I use it. | {
"text": "My card doesn't work when I use it."
} | [
{
"label": "NEGATIVE",
"score": 0.9997233748435974
},
{
"label": "POSITIVE",
"score": 0.0002765726239886135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I think a card payment I made was cancelled, can you check? | {
"text": "I think a card payment I made was cancelled, can you check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997252821922302
},
{
"label": "POSITIVE",
"score": 0.0002746889949776232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I would like to get a physical card, but I don't know how. Can you help me? | {
"text": "I would like to get a physical card, but I don't know how. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991301894187927
},
{
"label": "POSITIVE",
"score": 0.0008698670426383615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I need to change my home address. | {
"text": "I need to change my home address."
} | [
{
"label": "NEGATIVE",
"score": 0.999593198299408
},
{
"label": "POSITIVE",
"score": 0.0004068074922543019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
What types of cards and money do you accept? | {
"text": "What types of cards and money do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.9859218001365662
},
{
"label": "POSITIVE",
"score": 0.014078252948820591
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How do I find out my source of funds? | {
"text": "How do I find out my source of funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989156723022461
},
{
"label": "POSITIVE",
"score": 0.0010843616910278797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Is my card frozen? | {
"text": "Is my card frozen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983362555503845
},
{
"label": "POSITIVE",
"score": 0.0016638047527521849
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet | {
"text": "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9994258880615234
},
{
"label": "POSITIVE",
"score": 0.0005741668865084648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How can I find out about an extra fee on my statement? | {
"text": "How can I find out about an extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992542862892151
},
{
"label": "POSITIVE",
"score": 0.0007457275642082095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
please delete account | {
"text": "please delete account"
} | [
{
"label": "NEGATIVE",
"score": 0.999544084072113
},
{
"label": "POSITIVE",
"score": 0.00045588985085487366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually? | {
"text": "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981239438056946
},
{
"label": "POSITIVE",
"score": 0.0018760113744065166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Instead of GBP, how do I exchange for AUD? | {
"text": "Instead of GBP, how do I exchange for AUD?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986990690231323
},
{
"label": "POSITIVE",
"score": 0.0013008861569687724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Is ordering a new card from China available? | {
"text": "Is ordering a new card from China available?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982230067253113
},
{
"label": "POSITIVE",
"score": 0.0017769368132576346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What is this extra fee that I got when I used my card to pay? | {
"text": "What is this extra fee that I got when I used my card to pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970136880874634
},
{
"label": "POSITIVE",
"score": 0.0029862639494240284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can I link my card I previously received? | {
"text": "Can I link my card I previously received?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945911765098572
},
{
"label": "POSITIVE",
"score": 0.005408816039562225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Is there a reason my payments are pending? | {
"text": "Is there a reason my payments are pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992111921310425
},
{
"label": "POSITIVE",
"score": 0.0007888283580541611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I have my card, when whill my PIN be available? | {
"text": "I have my card, when whill my PIN be available?"
} | [
{
"label": "NEGATIVE",
"score": 0.9943335056304932
},
{
"label": "POSITIVE",
"score": 0.0056665134616196156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Can I top-up via Apple Pay? | {
"text": "Can I top-up via Apple Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976656436920166
},
{
"label": "POSITIVE",
"score": 0.0023344364017248154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
How long does it typically take for a pending ATM withdrawal to clear? | {
"text": "How long does it typically take for a pending ATM withdrawal to clear?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981153011322021
},
{
"label": "POSITIVE",
"score": 0.0018847183091565967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I purchased this item and would like a refund | {
"text": "I purchased this item and would like a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9861705303192139
},
{
"label": "POSITIVE",
"score": 0.013829457573592663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How do I add the card I just received to show up in the app? | {
"text": "How do I add the card I just received to show up in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974997639656067
},
{
"label": "POSITIVE",
"score": 0.002500185975804925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What kind of fee is there to top-up my account? | {
"text": "What kind of fee is there to top-up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983147382736206
},
{
"label": "POSITIVE",
"score": 0.0016853188863024116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I couldn't complete card activation. | {
"text": "I couldn't complete card activation."
} | [
{
"label": "NEGATIVE",
"score": 0.9995753169059753
},
{
"label": "POSITIVE",
"score": 0.0004247325414326042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I have lost my card, but need to place an online order! How do I get a virtual card instantly? | {
"text": "I have lost my card, but need to place an online order! How do I get a virtual card instantly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992885589599609
},
{
"label": "POSITIVE",
"score": 0.000711382832378149
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
There is a direct debit payment on my account that I didn't authorize. | {
"text": "There is a direct debit payment on my account that I didn't authorize."
} | [
{
"label": "NEGATIVE",
"score": 0.9824802279472351
},
{
"label": "POSITIVE",
"score": 0.017519764602184296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
how long should I expect to wait for my card to arrive? | {
"text": "how long should I expect to wait for my card to arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987775683403015
},
{
"label": "POSITIVE",
"score": 0.0012223939411342144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I would like to activate my card. | {
"text": "I would like to activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.02105574868619442
},
{
"label": "POSITIVE",
"score": 0.9789443016052246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Can you tell me more about limits to disposable virtual cards? | {
"text": "Can you tell me more about limits to disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9784973859786987
},
{
"label": "POSITIVE",
"score": 0.02150268852710724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I want to get a virtual card! | {
"text": "I want to get a virtual card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9837798476219177
},
{
"label": "POSITIVE",
"score": 0.01622011885046959
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
What do I need to do in order to use my card I just got? | {
"text": "What do I need to do in order to use my card I just got?"
} | [
{
"label": "NEGATIVE",
"score": 0.998515784740448
},
{
"label": "POSITIVE",
"score": 0.0014842657838016748
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I would like to cancel my order. | {
"text": "I would like to cancel my order."
} | [
{
"label": "NEGATIVE",
"score": 0.9997279047966003
},
{
"label": "POSITIVE",
"score": 0.00027204459183849394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I need a new login code | {
"text": "I need a new login code"
} | [
{
"label": "NEGATIVE",
"score": 0.9992902278900146
},
{
"label": "POSITIVE",
"score": 0.0007097802590578794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Can you please explain how to transfer money using the bank transfer process? | {
"text": "Can you please explain how to transfer money using the bank transfer process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977407455444336
},
{
"label": "POSITIVE",
"score": 0.002259234432131052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Why can't I use a disposable card? | {
"text": "Why can't I use a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990164041519165
},
{
"label": "POSITIVE",
"score": 0.0009835304226726294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
For the identity check, what kind of documents do I need to have? | {
"text": "For the identity check, what kind of documents do I need to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.997927188873291
},
{
"label": "POSITIVE",
"score": 0.0020728223025798798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
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