text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I need to know what flat currencies you support for holding and exchange. | {
"text": "I need to know what flat currencies you support for holding and exchange."
} | [
{
"label": "NEGATIVE",
"score": 0.9995802044868469
},
{
"label": "POSITIVE",
"score": 0.0004197515081614256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
My payment card was declined - could you tell me why? | {
"text": "My payment card was declined - could you tell me why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995983242988586
},
{
"label": "POSITIVE",
"score": 0.0004017293395008892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
The card is non-functional. | {
"text": "The card is non-functional."
} | [
{
"label": "NEGATIVE",
"score": 0.9997021555900574
},
{
"label": "POSITIVE",
"score": 0.00029781306511722505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Is there a longer processing time for international bank transfers? | {
"text": "Is there a longer processing time for international bank transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993953704833984
},
{
"label": "POSITIVE",
"score": 0.0006045779446139932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it? | {
"text": "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986779093742371
},
{
"label": "POSITIVE",
"score": 0.0013221068074926734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How to receive transfers from my employer when I get paid in GBP? | {
"text": "How to receive transfers from my employer when I get paid in GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986159801483154
},
{
"label": "POSITIVE",
"score": 0.0013840649044141173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Why was there a fee for paying by card? | {
"text": "Why was there a fee for paying by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999257504940033
},
{
"label": "POSITIVE",
"score": 0.0007424274808727205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How will I receive my PIN? | {
"text": "How will I receive my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977002739906311
},
{
"label": "POSITIVE",
"score": 0.002299683401361108
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Why is my card not working anymore? | {
"text": "Why is my card not working anymore?"
} | [
{
"label": "NEGATIVE",
"score": 0.999387264251709
},
{
"label": "POSITIVE",
"score": 0.0006126988446339965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
what currencies can i exchange between on your app? | {
"text": "what currencies can i exchange between on your app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929376244544983
},
{
"label": "POSITIVE",
"score": 0.007062387187033892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I pulled cash from the ATM earlier. Why is it still pending if I already have the cash? | {
"text": "I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989522695541382
},
{
"label": "POSITIVE",
"score": 0.001047678291797638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why is the pending status on my cash withdrawal taking so long? | {
"text": "Why is the pending status on my cash withdrawal taking so long?"
} | [
{
"label": "NEGATIVE",
"score": 0.999363362789154
},
{
"label": "POSITIVE",
"score": 0.0006366886082105339
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Could you tell me why my top up isn't showing in my wallet? | {
"text": "Could you tell me why my top up isn't showing in my wallet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994421601295471
},
{
"label": "POSITIVE",
"score": 0.0005577681586146355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I am overseas in China, can I get a replacement card? | {
"text": "I am overseas in China, can I get a replacement card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992424249649048
},
{
"label": "POSITIVE",
"score": 0.0007576282368972898
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done? | {
"text": "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989922642707825
},
{
"label": "POSITIVE",
"score": 0.0010076893959194422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I received my card. How do I link it to the app? | {
"text": "I received my card. How do I link it to the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.997060239315033
},
{
"label": "POSITIVE",
"score": 0.0029397611506283283
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
where can i see money source? | {
"text": "where can i see money source?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992963075637817
},
{
"label": "POSITIVE",
"score": 0.0007036537863314152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Do you accept Mastercard? | {
"text": "Do you accept Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.8377887606620789
},
{
"label": "POSITIVE",
"score": 0.16221125423908234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Where do I go to get my new card linked? | {
"text": "Where do I go to get my new card linked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992320537567139
},
{
"label": "POSITIVE",
"score": 0.0007679237169213593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How can I hold and exchange fiat currencies? | {
"text": "How can I hold and exchange fiat currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991138577461243
},
{
"label": "POSITIVE",
"score": 0.0008861087844707072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Problems with my top up | {
"text": "Problems with my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9992615580558777
},
{
"label": "POSITIVE",
"score": 0.0007384739583358169
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I tried to withdraw cash and got declined, why is that? | {
"text": "I tried to withdraw cash and got declined, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981106519699097
},
{
"label": "POSITIVE",
"score": 0.0018893866799771786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why does my identity need to be verified? | {
"text": "Why does my identity need to be verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989656209945679
},
{
"label": "POSITIVE",
"score": 0.0010343415196985006
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How do I query a payment on my card? It looks like I have paid for the same thing twice. | {
"text": "How do I query a payment on my card? It looks like I have paid for the same thing twice."
} | [
{
"label": "NEGATIVE",
"score": 0.9990045428276062
},
{
"label": "POSITIVE",
"score": 0.0009954337729141116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got. | {
"text": "I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got."
} | [
{
"label": "NEGATIVE",
"score": 0.9987688660621643
},
{
"label": "POSITIVE",
"score": 0.0012310968013480306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why do I get declined when I try to withdraw cash? | {
"text": "Why do I get declined when I try to withdraw cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976340532302856
},
{
"label": "POSITIVE",
"score": 0.002365936990827322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
is the a reason why my transfer has failed? | {
"text": "is the a reason why my transfer has failed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997254014015198
},
{
"label": "POSITIVE",
"score": 0.00027463084552437067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet. | {
"text": "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9986567497253418
},
{
"label": "POSITIVE",
"score": 0.0013432904379442334
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Do I need to order a new card before it expires? | {
"text": "Do I need to order a new card before it expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985833168029785
},
{
"label": "POSITIVE",
"score": 0.0014166663167998195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How can I obtain a disposable virtual card? | {
"text": "How can I obtain a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994947910308838
},
{
"label": "POSITIVE",
"score": 0.0005052227061241865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
is my pin the same as my passcode | {
"text": "is my pin the same as my passcode"
} | [
{
"label": "NEGATIVE",
"score": 0.994724690914154
},
{
"label": "POSITIVE",
"score": 0.005275320261716843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
How do I know where the funds come from? | {
"text": "How do I know where the funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992907047271729
},
{
"label": "POSITIVE",
"score": 0.0007092240848578513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
My card payment has been declined, why? | {
"text": "My card payment has been declined, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987139701843262
},
{
"label": "POSITIVE",
"score": 0.0012860617134720087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Which ATMs accept this circuit board ? | {
"text": "Which ATMs accept this circuit board ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973817467689514
},
{
"label": "POSITIVE",
"score": 0.0026181889697909355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Where are the ATMs that accept this card? | {
"text": "Where are the ATMs that accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987439513206482
},
{
"label": "POSITIVE",
"score": 0.0012560616014525294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
When my card expires what is the cost of a replacement and how fast? | {
"text": "When my card expires what is the cost of a replacement and how fast?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986294507980347
},
{
"label": "POSITIVE",
"score": 0.0013706302270293236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I have not seen any changes in my account balance(s) after making a transfer. | {
"text": "I have not seen any changes in my account balance(s) after making a transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9979877471923828
},
{
"label": "POSITIVE",
"score": 0.0020123072899878025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
My transfer failed. Help! | {
"text": "My transfer failed. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996070265769958
},
{
"label": "POSITIVE",
"score": 0.0003930044185835868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I put money in my account a week ago but its still not there, what is happening? | {
"text": "I put money in my account a week ago but its still not there, what is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989054203033447
},
{
"label": "POSITIVE",
"score": 0.0010945505928248167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What documentation do you accept for the identity check? | {
"text": "What documentation do you accept for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932215213775635
},
{
"label": "POSITIVE",
"score": 0.0067785196006298065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do? | {
"text": "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993171691894531
},
{
"label": "POSITIVE",
"score": 0.0006828415207564831
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can I auto-top up? How do I do it? | {
"text": "Can I auto-top up? How do I do it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988288283348083
},
{
"label": "POSITIVE",
"score": 0.00117122835945338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Report stolen card | {
"text": "Report stolen card"
} | [
{
"label": "NEGATIVE",
"score": 0.9964377880096436
},
{
"label": "POSITIVE",
"score": 0.0035622483119368553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Does a discount apply if I exchange currencies frequently? | {
"text": "Does a discount apply if I exchange currencies frequently?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955170750617981
},
{
"label": "POSITIVE",
"score": 0.004482997581362724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Where can I find my card PIN? | {
"text": "Where can I find my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992026686668396
},
{
"label": "POSITIVE",
"score": 0.0007972983876243234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
My top up is still pending | {
"text": "My top up is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.12276332825422287
},
{
"label": "POSITIVE",
"score": 0.8772366642951965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
There is a withdrawal on my account that I don't remember initiating. | {
"text": "There is a withdrawal on my account that I don't remember initiating."
} | [
{
"label": "NEGATIVE",
"score": 0.9995635151863098
},
{
"label": "POSITIVE",
"score": 0.00043651560554280877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Does the app allowing exchanges between USD and GBP | {
"text": "Does the app allowing exchanges between USD and GBP"
} | [
{
"label": "NEGATIVE",
"score": 0.075129434466362
},
{
"label": "POSITIVE",
"score": 0.9248705506324768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Is there a fee for topping off by transfer? | {
"text": "Is there a fee for topping off by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.998267650604248
},
{
"label": "POSITIVE",
"score": 0.0017323632491752505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Where do i verify a top-up card? | {
"text": "Where do i verify a top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991005659103394
},
{
"label": "POSITIVE",
"score": 0.0008995137759484351
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
passcode retrieval | {
"text": "passcode retrieval"
} | [
{
"label": "NEGATIVE",
"score": 0.974770188331604
},
{
"label": "POSITIVE",
"score": 0.02522977441549301
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two. | {
"text": "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two."
} | [
{
"label": "NEGATIVE",
"score": 0.9994705319404602
},
{
"label": "POSITIVE",
"score": 0.0005294290604069829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them? | {
"text": "I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997078776359558
},
{
"label": "POSITIVE",
"score": 0.0002920906990766525
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What is the point of verifying a top up? | {
"text": "What is the point of verifying a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975913763046265
},
{
"label": "POSITIVE",
"score": 0.0024086367338895798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
There's a payment in the app that I didn't authorize. | {
"text": "There's a payment in the app that I didn't authorize."
} | [
{
"label": "NEGATIVE",
"score": 0.951644778251648
},
{
"label": "POSITIVE",
"score": 0.04835517331957817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment? | {
"text": "I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996058344841003
},
{
"label": "POSITIVE",
"score": 0.00039420303073711693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
how to get virtual card | {
"text": "how to get virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9485506415367126
},
{
"label": "POSITIVE",
"score": 0.05144941061735153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why isn't my refund shown on my statement? | {
"text": "Why isn't my refund shown on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989312291145325
},
{
"label": "POSITIVE",
"score": 0.0010687557514756918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I bought something with my card and I was charged a fee | {
"text": "I bought something with my card and I was charged a fee"
} | [
{
"label": "NEGATIVE",
"score": 0.829551100730896
},
{
"label": "POSITIVE",
"score": 0.17044897377490997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
do I need to verify my identity before I can use my card? | {
"text": "do I need to verify my identity before I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993833303451538
},
{
"label": "POSITIVE",
"score": 0.0006166050443425775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Unable to use my American Express with Apple Pay to top up my account | {
"text": "Unable to use my American Express with Apple Pay to top up my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9994919300079346
},
{
"label": "POSITIVE",
"score": 0.0005080075934529305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Why is it required to verify my identity? | {
"text": "Why is it required to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970933198928833
},
{
"label": "POSITIVE",
"score": 0.0029066489078104496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying "they did not receive my payment" then the payment was returned to my account. so I would like to see why it did that please. | {
"text": "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please."
} | [
{
"label": "NEGATIVE",
"score": 0.8223151564598083
},
{
"label": "POSITIVE",
"score": 0.17768488824367523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I have made a recent check and cash deposit that isn't reflected in my balance. | {
"text": "I have made a recent check and cash deposit that isn't reflected in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9996004700660706
},
{
"label": "POSITIVE",
"score": 0.00039954742533154786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
After inputting the wrong pin too many times, can you now help me unblock my pin? | {
"text": "After inputting the wrong pin too many times, can you now help me unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993488192558289
},
{
"label": "POSITIVE",
"score": 0.0006511664832942188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though... | {
"text": "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though..."
} | [
{
"label": "NEGATIVE",
"score": 0.9978736639022827
},
{
"label": "POSITIVE",
"score": 0.0021263803355395794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction? | {
"text": "I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999264657497406
},
{
"label": "POSITIVE",
"score": 0.0007353657274506986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
The cash withdrawal I took seems to be off. The exchange rate is wrong. | {
"text": "The cash withdrawal I took seems to be off. The exchange rate is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997935891151428
},
{
"label": "POSITIVE",
"score": 0.00020641005539800972
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I deposited cash this morning, but it is not yet available. | {
"text": "I deposited cash this morning, but it is not yet available."
} | [
{
"label": "NEGATIVE",
"score": 0.9994032382965088
},
{
"label": "POSITIVE",
"score": 0.0005967871402390301
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I did not ask for the amount of cash that I received. | {
"text": "I did not ask for the amount of cash that I received."
} | [
{
"label": "NEGATIVE",
"score": 0.08123800158500671
},
{
"label": "POSITIVE",
"score": 0.9187620282173157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I receive more physical cards | {
"text": "How do I receive more physical cards"
} | [
{
"label": "NEGATIVE",
"score": 0.9893805980682373
},
{
"label": "POSITIVE",
"score": 0.010619353502988815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Will I be charged a fee for topping up using a European card? | {
"text": "Will I be charged a fee for topping up using a European card?"
} | [
{
"label": "NEGATIVE",
"score": 0.997016191482544
},
{
"label": "POSITIVE",
"score": 0.002983875572681427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What are my options for holding money in multiple currencies? | {
"text": "What are my options for holding money in multiple currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986783862113953
},
{
"label": "POSITIVE",
"score": 0.001321624033153057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I don't know what pending transaction means. | {
"text": "I don't know what pending transaction means."
} | [
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.0007001766934990883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending? | {
"text": "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941360950469971
},
{
"label": "POSITIVE",
"score": 0.005863862112164497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I topped up but the app denied it | {
"text": "I topped up but the app denied it"
} | [
{
"label": "NEGATIVE",
"score": 0.9904125332832336
},
{
"label": "POSITIVE",
"score": 0.009587467648088932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Can I use your app to exchange USD for GBP? | {
"text": "Can I use your app to exchange USD for GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986055493354797
},
{
"label": "POSITIVE",
"score": 0.0013944241218268871
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I don't recognize what this payment on my statement would be for. | {
"text": "I don't recognize what this payment on my statement would be for."
} | [
{
"label": "NEGATIVE",
"score": 0.999601423740387
},
{
"label": "POSITIVE",
"score": 0.0003986407828051597
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I want to top up by card | {
"text": "I want to top up by card"
} | [
{
"label": "NEGATIVE",
"score": 0.0014771269634366035
},
{
"label": "POSITIVE",
"score": 0.998522937297821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I received my salary in the wrong currency. How do I change this? | {
"text": "I received my salary in the wrong currency. How do I change this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996384382247925
},
{
"label": "POSITIVE",
"score": 0.00036149765946902335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Is getting my identity verified required before I can use my account? | {
"text": "Is getting my identity verified required before I can use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995668530464172
},
{
"label": "POSITIVE",
"score": 0.00043311508488841355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
What's the card you sent me's tracking number? | {
"text": "What's the card you sent me's tracking number?"
} | [
{
"label": "NEGATIVE",
"score": 0.997894823551178
},
{
"label": "POSITIVE",
"score": 0.0021051589865237474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete. | {
"text": "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete."
} | [
{
"label": "NEGATIVE",
"score": 0.9806226491928101
},
{
"label": "POSITIVE",
"score": 0.01937730610370636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I can't use my card for anything | {
"text": "I can't use my card for anything"
} | [
{
"label": "NEGATIVE",
"score": 0.9992812275886536
},
{
"label": "POSITIVE",
"score": 0.0007188328308984637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Can you help me find the virtual card? | {
"text": "Can you help me find the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978973865509033
},
{
"label": "POSITIVE",
"score": 0.0021025824826210737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I could not get money from an ATM | {
"text": "I could not get money from an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9993423819541931
},
{
"label": "POSITIVE",
"score": 0.0006575831212103367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened | {
"text": "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened"
} | [
{
"label": "NEGATIVE",
"score": 0.9995312690734863
},
{
"label": "POSITIVE",
"score": 0.0004687508335337043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Why hasn't my top up gone through? | {
"text": "Why hasn't my top up gone through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972004890441895
},
{
"label": "POSITIVE",
"score": 0.0027994781266897917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here? | {
"text": "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955684542655945
},
{
"label": "POSITIVE",
"score": 0.004431589040905237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant? | {
"text": "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992836117744446
},
{
"label": "POSITIVE",
"score": 0.0007163910195231438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What is the reason my payment was not accepted? | {
"text": "What is the reason my payment was not accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996138215065002
},
{
"label": "POSITIVE",
"score": 0.00038626533932983875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
what I need to verify my account | {
"text": "what I need to verify my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9926456212997437
},
{
"label": "POSITIVE",
"score": 0.007354402914643288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Is it possible to get both a Visa and a Mastercard? | {
"text": "Is it possible to get both a Visa and a Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939708709716797
},
{
"label": "POSITIVE",
"score": 0.006029174663126469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Why isn't the transfer I made to a friend showing? | {
"text": "Why isn't the transfer I made to a friend showing?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984500408172607
},
{
"label": "POSITIVE",
"score": 0.0015499293804168701
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why hasn't my money transfer shown up yet? | {
"text": "Why hasn't my money transfer shown up yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990676045417786
},
{
"label": "POSITIVE",
"score": 0.000932469847612083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why did I get charged more than once? | {
"text": "Why did I get charged more than once?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945237636566162
},
{
"label": "POSITIVE",
"score": 0.00547626381739974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I don't see the transaction I made to a friend on my account. | {
"text": "I don't see the transaction I made to a friend on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9991983771324158
},
{
"label": "POSITIVE",
"score": 0.0008016759529709816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can you show me how to verify the top-up card? | {
"text": "Can you show me how to verify the top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976550340652466
},
{
"label": "POSITIVE",
"score": 0.002344967797398567
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Lost password | {
"text": "Lost password"
} | [
{
"label": "NEGATIVE",
"score": 0.9996770620346069
},
{
"label": "POSITIVE",
"score": 0.00032294256379827857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I returned an item but don't see it on my account? | {
"text": "I returned an item but don't see it on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989364743232727
},
{
"label": "POSITIVE",
"score": 0.0010634723585098982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
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