text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I deposited a cheque with some money, but the balance hasn't changed. | {
"text": "I deposited a cheque with some money, but the balance hasn't changed."
} | [
{
"label": "NEGATIVE",
"score": 0.9805899858474731
},
{
"label": "POSITIVE",
"score": 0.01941000670194626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Which currencies will you exchange? | {
"text": "Which currencies will you exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.11259132623672485
},
{
"label": "POSITIVE",
"score": 0.8874086141586304
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How do I activate and link my new card? | {
"text": "How do I activate and link my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964786171913147
},
{
"label": "POSITIVE",
"score": 0.0035213681403547525
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Do I have to go somewhere to activate my card? | {
"text": "Do I have to go somewhere to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992921352386475
},
{
"label": "POSITIVE",
"score": 0.0007078304188326001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What does pending payment mean? | {
"text": "What does pending payment mean?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969469904899597
},
{
"label": "POSITIVE",
"score": 0.0030530644580721855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How do you determine the exchange rate? | {
"text": "How do you determine the exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981505274772644
},
{
"label": "POSITIVE",
"score": 0.0018494935939088464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
What steps do I need to take for the identity checking process? | {
"text": "What steps do I need to take for the identity checking process?"
} | [
{
"label": "NEGATIVE",
"score": 0.997886598110199
},
{
"label": "POSITIVE",
"score": 0.00211344170384109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Can you tell me where I can withdraw money? | {
"text": "Can you tell me where I can withdraw money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993773102760315
},
{
"label": "POSITIVE",
"score": 0.0006226700497791171
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate? | {
"text": "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995262622833252
},
{
"label": "POSITIVE",
"score": 0.0004737319250125438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Someone mugged my and stole everything. I can't use the app. What should I do? | {
"text": "Someone mugged my and stole everything. I can't use the app. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994280934333801
},
{
"label": "POSITIVE",
"score": 0.0005719106993637979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
You can activate your card in a few seconds by going to account, hitting activate, and just following the directions. | {
"text": "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions."
} | [
{
"label": "NEGATIVE",
"score": 0.9688894748687744
},
{
"label": "POSITIVE",
"score": 0.03111059032380581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Instruct me how to reset the passcode. | {
"text": "Instruct me how to reset the passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9600083827972412
},
{
"label": "POSITIVE",
"score": 0.03999161347746849
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Does my top up and apple pay work together? | {
"text": "Does my top up and apple pay work together?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979281425476074
},
{
"label": "POSITIVE",
"score": 0.0020718637388199568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I'm trying to activate the auto-top up function. Where is it? | {
"text": "I'm trying to activate the auto-top up function. Where is it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992043375968933
},
{
"label": "POSITIVE",
"score": 0.0007957235211506486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I did a transaction to a wrong account! | {
"text": "I did a transaction to a wrong account!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995536208152771
},
{
"label": "POSITIVE",
"score": 0.00044641518616117537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why was I charged for withdrawing cash? | {
"text": "Why was I charged for withdrawing cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982312321662903
},
{
"label": "POSITIVE",
"score": 0.0017687827348709106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I am inquiring about your auto top up feature. | {
"text": "I am inquiring about your auto top up feature."
} | [
{
"label": "NEGATIVE",
"score": 0.40870368480682373
},
{
"label": "POSITIVE",
"score": 0.591296374797821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Currency exchanges have any extra fees? | {
"text": "Currency exchanges have any extra fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.0020567234605550766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
When will my virtual card arrive? | {
"text": "When will my virtual card arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982020854949951
},
{
"label": "POSITIVE",
"score": 0.0017979077529162169
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy? | {
"text": "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978286623954773
},
{
"label": "POSITIVE",
"score": 0.0021713648457080126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I have not received a refund. | {
"text": "I have not received a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.999267041683197
},
{
"label": "POSITIVE",
"score": 0.0007329512154683471
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How is the current exchange rate? | {
"text": "How is the current exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.998497724533081
},
{
"label": "POSITIVE",
"score": 0.0015022997977212071
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
can i see money source? | {
"text": "can i see money source?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975329637527466
},
{
"label": "POSITIVE",
"score": 0.0024669794365763664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How long before transferred money shows up? | {
"text": "How long before transferred money shows up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988788962364197
},
{
"label": "POSITIVE",
"score": 0.0011211397359147668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Can you tell me where to find top up by cash deposit? | {
"text": "Can you tell me where to find top up by cash deposit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986621141433716
},
{
"label": "POSITIVE",
"score": 0.001337921479716897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
How do I get a spare card? | {
"text": "How do I get a spare card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992520213127136
},
{
"label": "POSITIVE",
"score": 0.0007479702471755445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
My payment has been declined several times. Can you help me? | {
"text": "My payment has been declined several times. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925641417503357
},
{
"label": "POSITIVE",
"score": 0.007435868494212627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can a friend top up my account | {
"text": "Can a friend top up my account"
} | [
{
"label": "NEGATIVE",
"score": 0.04764341190457344
},
{
"label": "POSITIVE",
"score": 0.9523565769195557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Can it add money automatically while travelling | {
"text": "Can it add money automatically while travelling"
} | [
{
"label": "NEGATIVE",
"score": 0.9656723141670227
},
{
"label": "POSITIVE",
"score": 0.03432774543762207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I no longer want this account, what should I do? | {
"text": "I no longer want this account, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997485280036926
},
{
"label": "POSITIVE",
"score": 0.00025141151854768395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I am having trouble activating my card. | {
"text": "I am having trouble activating my card."
} | [
{
"label": "NEGATIVE",
"score": 0.999708354473114
},
{
"label": "POSITIVE",
"score": 0.000291650794679299
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I have an American Express that I'd like to add money to my account with. | {
"text": "I have an American Express that I'd like to add money to my account with."
} | [
{
"label": "NEGATIVE",
"score": 0.6439129710197449
},
{
"label": "POSITIVE",
"score": 0.35608699917793274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I can't withdraw money | {
"text": "I can't withdraw money"
} | [
{
"label": "NEGATIVE",
"score": 0.0019041596679016948
},
{
"label": "POSITIVE",
"score": 0.9980958104133606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What currencies can I use? | {
"text": "What currencies can I use?"
} | [
{
"label": "NEGATIVE",
"score": 0.992435872554779
},
{
"label": "POSITIVE",
"score": 0.007564086001366377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What countries do your accounts send and receive to? | {
"text": "What countries do your accounts send and receive to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940713047981262
},
{
"label": "POSITIVE",
"score": 0.0059286379255354404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
The ATM didn't give me what I asked for but my balance says it did | {
"text": "The ATM didn't give me what I asked for but my balance says it did"
} | [
{
"label": "NEGATIVE",
"score": 0.609788179397583
},
{
"label": "POSITIVE",
"score": 0.390211820602417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
There is money missing from my account. | {
"text": "There is money missing from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997238516807556
},
{
"label": "POSITIVE",
"score": 0.00027610603137873113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
If I don't have all my documents can they still verify my identity? | {
"text": "If I don't have all my documents can they still verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995594620704651
},
{
"label": "POSITIVE",
"score": 0.0004405361250974238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
How do I get a refund for an unauthorized direct debit payment? | {
"text": "How do I get a refund for an unauthorized direct debit payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994990825653076
},
{
"label": "POSITIVE",
"score": 0.0005009245360270143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I didn't receive the correct amount of cash when I exchanged it overseas. | {
"text": "I didn't receive the correct amount of cash when I exchanged it overseas."
} | [
{
"label": "NEGATIVE",
"score": 0.9996496438980103
},
{
"label": "POSITIVE",
"score": 0.0003503299958538264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I don't recognize a purchase that was made with my card. | {
"text": "I don't recognize a purchase that was made with my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9990699887275696
},
{
"label": "POSITIVE",
"score": 0.0009299898520112038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I wasn't able to withdraw money at an ATM | {
"text": "I wasn't able to withdraw money at an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.1588243693113327
},
{
"label": "POSITIVE",
"score": 0.8411756157875061
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How many digits identify the top-up verification code? | {
"text": "How many digits identify the top-up verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989500641822815
},
{
"label": "POSITIVE",
"score": 0.001049982151016593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I'd like to have it delivered on Saturday. Is that possible? | {
"text": "I'd like to have it delivered on Saturday. Is that possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.4980047643184662
},
{
"label": "POSITIVE",
"score": 0.5019952058792114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How is this transfer supposed to work? It's not working for me. | {
"text": "How is this transfer supposed to work? It's not working for me."
} | [
{
"label": "NEGATIVE",
"score": 0.9997230172157288
},
{
"label": "POSITIVE",
"score": 0.0002769531565718353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Why verify the top-ups? | {
"text": "Why verify the top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9886929392814636
},
{
"label": "POSITIVE",
"score": 0.01130698062479496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Are you aware of any charges for receiving money? | {
"text": "Are you aware of any charges for receiving money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926160573959351
},
{
"label": "POSITIVE",
"score": 0.007384001277387142
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I want to auto top-up. | {
"text": "I want to auto top-up."
} | [
{
"label": "NEGATIVE",
"score": 0.988146185874939
},
{
"label": "POSITIVE",
"score": 0.011853886768221855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Where do you deliver cards to? | {
"text": "Where do you deliver cards to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9917987585067749
},
{
"label": "POSITIVE",
"score": 0.008201241493225098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Did you deactivate my card it's not working anymore | {
"text": "Did you deactivate my card it's not working anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9995474219322205
},
{
"label": "POSITIVE",
"score": 0.0004526100237853825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
My transfer was rejected | {
"text": "My transfer was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.997488260269165
},
{
"label": "POSITIVE",
"score": 0.002511692699044943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I sent a payment but now it's not showing up. | {
"text": "I sent a payment but now it's not showing up."
} | [
{
"label": "NEGATIVE",
"score": 0.9996933937072754
},
{
"label": "POSITIVE",
"score": 0.00030661208438687027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I haven't used my card all day but there is a payment showing in the app. Please cancel it! | {
"text": "I haven't used my card all day but there is a payment showing in the app. Please cancel it!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991846680641174
},
{
"label": "POSITIVE",
"score": 0.0008153773378580809
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I didn't get all the money I asked for | {
"text": "I didn't get all the money I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9995580315589905
},
{
"label": "POSITIVE",
"score": 0.00044200080446898937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What's the wait time for European transfers? | {
"text": "What's the wait time for European transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979298114776611
},
{
"label": "POSITIVE",
"score": 0.002070148941129446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
How can I link my bank to my top up account? | {
"text": "How can I link my bank to my top up account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989325404167175
},
{
"label": "POSITIVE",
"score": 0.0010674736695364118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
My bank card has expired, how can I get a new physical card? | {
"text": "My bank card has expired, how can I get a new physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992579817771912
},
{
"label": "POSITIVE",
"score": 0.0007419547182507813
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I topped up recently and saw the money go through, but now it's just gone? What's going on | {
"text": "I topped up recently and saw the money go through, but now it's just gone? What's going on"
} | [
{
"label": "NEGATIVE",
"score": 0.9995160102844238
},
{
"label": "POSITIVE",
"score": 0.00048405089182779193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Will it cost extra to add money to an international card? | {
"text": "Will it cost extra to add money to an international card?"
} | [
{
"label": "NEGATIVE",
"score": 0.99921715259552
},
{
"label": "POSITIVE",
"score": 0.0007827861118130386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
i have been trying to top up my account with a check but it won't work | {
"text": "i have been trying to top up my account with a check but it won't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9996752738952637
},
{
"label": "POSITIVE",
"score": 0.0003247174608986825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Should my top-up be completed by now? | {
"text": "Should my top-up be completed by now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987497329711914
},
{
"label": "POSITIVE",
"score": 0.0012502153404057026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
My credit card did not go through. Can you see if it has insufficient funds? | {
"text": "My credit card did not go through. Can you see if it has insufficient funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996877908706665
},
{
"label": "POSITIVE",
"score": 0.00031218366348184645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
So, the card PIN? | {
"text": "So, the card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968679547309875
},
{
"label": "POSITIVE",
"score": 0.0031320699490606785
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I have a transaction showing multiple times. | {
"text": "I have a transaction showing multiple times."
} | [
{
"label": "NEGATIVE",
"score": 0.9940215945243835
},
{
"label": "POSITIVE",
"score": 0.005978436209261417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I need to stop a transaction that I made. | {
"text": "I need to stop a transaction that I made."
} | [
{
"label": "NEGATIVE",
"score": 0.9994657635688782
},
{
"label": "POSITIVE",
"score": 0.0005342289805412292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My virtual card isn't working. | {
"text": "My virtual card isn't working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997714161872864
},
{
"label": "POSITIVE",
"score": 0.00022864071070216596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please? | {
"text": "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992374181747437
},
{
"label": "POSITIVE",
"score": 0.0007625431171618402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What will happen after my card expires? | {
"text": "What will happen after my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972543120384216
},
{
"label": "POSITIVE",
"score": 0.002745720325037837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Can you unblock my account? I entered the PIN wrong. | {
"text": "Can you unblock my account? I entered the PIN wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9994038343429565
},
{
"label": "POSITIVE",
"score": 0.0005961599526926875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Why did the ATM take my card and keep it? | {
"text": "Why did the ATM take my card and keep it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987597465515137
},
{
"label": "POSITIVE",
"score": 0.0012402429711073637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I want a refund | {
"text": "I want a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.994002640247345
},
{
"label": "POSITIVE",
"score": 0.005997303873300552
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I get a "decline" message when doing a transfer | {
"text": "I get a \"decline\" message when doing a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.999157190322876
},
{
"label": "POSITIVE",
"score": 0.0008427996071986854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Can I edit my details? | {
"text": "Can I edit my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986592531204224
},
{
"label": "POSITIVE",
"score": 0.0013407820370048285
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Why is my card payment pending? | {
"text": "Why is my card payment pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985156655311584
},
{
"label": "POSITIVE",
"score": 0.0014843157259747386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Please explain why my top-up hasn't been processed yet? | {
"text": "Please explain why my top-up hasn't been processed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985048770904541
},
{
"label": "POSITIVE",
"score": 0.0014951311750337481
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee? | {
"text": "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.4987849295139313
},
{
"label": "POSITIVE",
"score": 0.5012150406837463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Are cheques accepted for a top up? | {
"text": "Are cheques accepted for a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9752399325370789
},
{
"label": "POSITIVE",
"score": 0.024760041385889053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I had a payment reverted and would like to figure out why. | {
"text": "I had a payment reverted and would like to figure out why."
} | [
{
"label": "NEGATIVE",
"score": 0.9934764504432678
},
{
"label": "POSITIVE",
"score": 0.006523524411022663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible. | {
"text": "I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9990459084510803
},
{
"label": "POSITIVE",
"score": 0.0009541152394376695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Was there a problem with topping up? | {
"text": "Was there a problem with topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984762072563171
},
{
"label": "POSITIVE",
"score": 0.0015238001942634583
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
There are funds showing in my app that I did not receive. | {
"text": "There are funds showing in my app that I did not receive."
} | [
{
"label": "NEGATIVE",
"score": 0.9759397506713867
},
{
"label": "POSITIVE",
"score": 0.024060247465968132
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How do I know if i need a disposable card? | {
"text": "How do I know if i need a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995579123497009
},
{
"label": "POSITIVE",
"score": 0.0004421148041728884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
When will I recieve my new card? | {
"text": "When will I recieve my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9920083284378052
},
{
"label": "POSITIVE",
"score": 0.007991702295839787
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Help! I think someone has made a cash withdrawal with my card! | {
"text": "Help! I think someone has made a cash withdrawal with my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9990166425704956
},
{
"label": "POSITIVE",
"score": 0.0009833307703956962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What does it mean when it says that I have a payment that is pending? | {
"text": "What does it mean when it says that I have a payment that is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985920786857605
},
{
"label": "POSITIVE",
"score": 0.001407957635819912
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I bought something while traveling, and the exchange rate was wrong. | {
"text": "I bought something while traveling, and the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999716579914093
},
{
"label": "POSITIVE",
"score": 0.0002833411854226142
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
The card payment I attempted to make failed. | {
"text": "The card payment I attempted to make failed."
} | [
{
"label": "NEGATIVE",
"score": 0.999722421169281
},
{
"label": "POSITIVE",
"score": 0.00027753491303883493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I made a purchase and was charged at the wrong foreign exchange rate. | {
"text": "I made a purchase and was charged at the wrong foreign exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9995275735855103
},
{
"label": "POSITIVE",
"score": 0.0004724656173493713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately. | {
"text": "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9988102912902832
},
{
"label": "POSITIVE",
"score": 0.001189771806821227
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
If my card becomes expired what can I do? | {
"text": "If my card becomes expired what can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987443685531616
},
{
"label": "POSITIVE",
"score": 0.00125563342589885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I have a card payment that has been pending for some time and would like to know when it is going to go through. | {
"text": "I have a card payment that has been pending for some time and would like to know when it is going to go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9390996098518372
},
{
"label": "POSITIVE",
"score": 0.06090032681822777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I am seeing in the App a payment that its not mine | {
"text": "I am seeing in the App a payment that its not mine"
} | [
{
"label": "NEGATIVE",
"score": 0.9914724230766296
},
{
"label": "POSITIVE",
"score": 0.00852756667882204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending. | {
"text": "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending."
} | [
{
"label": "NEGATIVE",
"score": 0.98459792137146
},
{
"label": "POSITIVE",
"score": 0.015402082353830338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I did not make a cash withdrawal that is on my statement | {
"text": "I did not make a cash withdrawal that is on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9957581162452698
},
{
"label": "POSITIVE",
"score": 0.00424188980832696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I would like it if I could get an item refunded | {
"text": "I would like it if I could get an item refunded"
} | [
{
"label": "NEGATIVE",
"score": 0.9941120743751526
},
{
"label": "POSITIVE",
"score": 0.005887964740395546
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Help me cancel a transfer. | {
"text": "Help me cancel a transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9996569156646729
},
{
"label": "POSITIVE",
"score": 0.00034307289752177894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How can disposable cards be used? | {
"text": "How can disposable cards be used?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995276927947998
},
{
"label": "POSITIVE",
"score": 0.00047230167547240853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I need more physical cards. | {
"text": "I need more physical cards."
} | [
{
"label": "NEGATIVE",
"score": 0.999207079410553
},
{
"label": "POSITIVE",
"score": 0.0007928895647637546
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app. | {
"text": "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9997344613075256
},
{
"label": "POSITIVE",
"score": 0.00026558610261417925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Soon my card will expire, how do I get a new one? | {
"text": "Soon my card will expire, how do I get a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9924426674842834
},
{
"label": "POSITIVE",
"score": 0.007557294797152281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
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