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1 class
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dict
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metrics
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I deposited a cheque with some money, but the balance hasn't changed.
{ "text": "I deposited a cheque with some money, but the balance hasn't changed." }
[ { "label": "NEGATIVE", "score": 0.9805899858474731 }, { "label": "POSITIVE", "score": 0.01941000670194626 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Which currencies will you exchange?
{ "text": "Which currencies will you exchange?" }
[ { "label": "NEGATIVE", "score": 0.11259132623672485 }, { "label": "POSITIVE", "score": 0.8874086141586304 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
How do I activate and link my new card?
{ "text": "How do I activate and link my new card?" }
[ { "label": "NEGATIVE", "score": 0.9964786171913147 }, { "label": "POSITIVE", "score": 0.0035213681403547525 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
Do I have to go somewhere to activate my card?
{ "text": "Do I have to go somewhere to activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9992921352386475 }, { "label": "POSITIVE", "score": 0.0007078304188326001 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
What does pending payment mean?
{ "text": "What does pending payment mean?" }
[ { "label": "NEGATIVE", "score": 0.9969469904899597 }, { "label": "POSITIVE", "score": 0.0030530644580721855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
How do you determine the exchange rate?
{ "text": "How do you determine the exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9981505274772644 }, { "label": "POSITIVE", "score": 0.0018494935939088464 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
What steps do I need to take for the identity checking process?
{ "text": "What steps do I need to take for the identity checking process?" }
[ { "label": "NEGATIVE", "score": 0.997886598110199 }, { "label": "POSITIVE", "score": 0.00211344170384109 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
Can you tell me where I can withdraw money?
{ "text": "Can you tell me where I can withdraw money?" }
[ { "label": "NEGATIVE", "score": 0.9993773102760315 }, { "label": "POSITIVE", "score": 0.0006226700497791171 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?
{ "text": "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9995262622833252 }, { "label": "POSITIVE", "score": 0.0004737319250125438 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Someone mugged my and stole everything. I can't use the app. What should I do?
{ "text": "Someone mugged my and stole everything. I can't use the app. What should I do?" }
[ { "label": "NEGATIVE", "score": 0.9994280934333801 }, { "label": "POSITIVE", "score": 0.0005719106993637979 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.
{ "text": "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions." }
[ { "label": "NEGATIVE", "score": 0.9688894748687744 }, { "label": "POSITIVE", "score": 0.03111059032380581 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Instruct me how to reset the passcode.
{ "text": "Instruct me how to reset the passcode." }
[ { "label": "NEGATIVE", "score": 0.9600083827972412 }, { "label": "POSITIVE", "score": 0.03999161347746849 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
Does my top up and apple pay work together?
{ "text": "Does my top up and apple pay work together?" }
[ { "label": "NEGATIVE", "score": 0.9979281425476074 }, { "label": "POSITIVE", "score": 0.0020718637388199568 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
I'm trying to activate the auto-top up function. Where is it?
{ "text": "I'm trying to activate the auto-top up function. Where is it?" }
[ { "label": "NEGATIVE", "score": 0.9992043375968933 }, { "label": "POSITIVE", "score": 0.0007957235211506486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
I did a transaction to a wrong account!
{ "text": "I did a transaction to a wrong account!" }
[ { "label": "NEGATIVE", "score": 0.9995536208152771 }, { "label": "POSITIVE", "score": 0.00044641518616117537 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Why was I charged for withdrawing cash?
{ "text": "Why was I charged for withdrawing cash?" }
[ { "label": "NEGATIVE", "score": 0.9982312321662903 }, { "label": "POSITIVE", "score": 0.0017687827348709106 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I am inquiring about your auto top up feature.
{ "text": "I am inquiring about your auto top up feature." }
[ { "label": "NEGATIVE", "score": 0.40870368480682373 }, { "label": "POSITIVE", "score": 0.591296374797821 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Currency exchanges have any extra fees?
{ "text": "Currency exchanges have any extra fees?" }
[ { "label": "NEGATIVE", "score": 0.9979432225227356 }, { "label": "POSITIVE", "score": 0.0020567234605550766 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
When will my virtual card arrive?
{ "text": "When will my virtual card arrive?" }
[ { "label": "NEGATIVE", "score": 0.9982020854949951 }, { "label": "POSITIVE", "score": 0.0017979077529162169 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?
{ "text": "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?" }
[ { "label": "NEGATIVE", "score": 0.9978286623954773 }, { "label": "POSITIVE", "score": 0.0021713648457080126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I have not received a refund.
{ "text": "I have not received a refund." }
[ { "label": "NEGATIVE", "score": 0.999267041683197 }, { "label": "POSITIVE", "score": 0.0007329512154683471 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
How is the current exchange rate?
{ "text": "How is the current exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.998497724533081 }, { "label": "POSITIVE", "score": 0.0015022997977212071 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
can i see money source?
{ "text": "can i see money source?" }
[ { "label": "NEGATIVE", "score": 0.9975329637527466 }, { "label": "POSITIVE", "score": 0.0024669794365763664 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
How long before transferred money shows up?
{ "text": "How long before transferred money shows up?" }
[ { "label": "NEGATIVE", "score": 0.9988788962364197 }, { "label": "POSITIVE", "score": 0.0011211397359147668 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Can you tell me where to find top up by cash deposit?
{ "text": "Can you tell me where to find top up by cash deposit?" }
[ { "label": "NEGATIVE", "score": 0.9986621141433716 }, { "label": "POSITIVE", "score": 0.001337921479716897 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
How do I get a spare card?
{ "text": "How do I get a spare card?" }
[ { "label": "NEGATIVE", "score": 0.9992520213127136 }, { "label": "POSITIVE", "score": 0.0007479702471755445 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
My payment has been declined several times. Can you help me?
{ "text": "My payment has been declined several times. Can you help me?" }
[ { "label": "NEGATIVE", "score": 0.9925641417503357 }, { "label": "POSITIVE", "score": 0.007435868494212627 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Can a friend top up my account
{ "text": "Can a friend top up my account" }
[ { "label": "NEGATIVE", "score": 0.04764341190457344 }, { "label": "POSITIVE", "score": 0.9523565769195557 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
Can it add money automatically while travelling
{ "text": "Can it add money automatically while travelling" }
[ { "label": "NEGATIVE", "score": 0.9656723141670227 }, { "label": "POSITIVE", "score": 0.03432774543762207 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
I no longer want this account, what should I do?
{ "text": "I no longer want this account, what should I do?" }
[ { "label": "NEGATIVE", "score": 0.9997485280036926 }, { "label": "POSITIVE", "score": 0.00025141151854768395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
I am having trouble activating my card.
{ "text": "I am having trouble activating my card." }
[ { "label": "NEGATIVE", "score": 0.999708354473114 }, { "label": "POSITIVE", "score": 0.000291650794679299 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
I have an American Express that I'd like to add money to my account with.
{ "text": "I have an American Express that I'd like to add money to my account with." }
[ { "label": "NEGATIVE", "score": 0.6439129710197449 }, { "label": "POSITIVE", "score": 0.35608699917793274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
I can't withdraw money
{ "text": "I can't withdraw money" }
[ { "label": "NEGATIVE", "score": 0.0019041596679016948 }, { "label": "POSITIVE", "score": 0.9980958104133606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
What currencies can I use?
{ "text": "What currencies can I use?" }
[ { "label": "NEGATIVE", "score": 0.992435872554779 }, { "label": "POSITIVE", "score": 0.007564086001366377 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
What countries do your accounts send and receive to?
{ "text": "What countries do your accounts send and receive to?" }
[ { "label": "NEGATIVE", "score": 0.9940713047981262 }, { "label": "POSITIVE", "score": 0.0059286379255354404 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
The ATM didn't give me what I asked for but my balance says it did
{ "text": "The ATM didn't give me what I asked for but my balance says it did" }
[ { "label": "NEGATIVE", "score": 0.609788179397583 }, { "label": "POSITIVE", "score": 0.390211820602417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
There is money missing from my account.
{ "text": "There is money missing from my account." }
[ { "label": "NEGATIVE", "score": 0.9997238516807556 }, { "label": "POSITIVE", "score": 0.00027610603137873113 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
If I don't have all my documents can they still verify my identity?
{ "text": "If I don't have all my documents can they still verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9995594620704651 }, { "label": "POSITIVE", "score": 0.0004405361250974238 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
How do I get a refund for an unauthorized direct debit payment?
{ "text": "How do I get a refund for an unauthorized direct debit payment?" }
[ { "label": "NEGATIVE", "score": 0.9994990825653076 }, { "label": "POSITIVE", "score": 0.0005009245360270143 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I didn't receive the correct amount of cash when I exchanged it overseas.
{ "text": "I didn't receive the correct amount of cash when I exchanged it overseas." }
[ { "label": "NEGATIVE", "score": 0.9996496438980103 }, { "label": "POSITIVE", "score": 0.0003503299958538264 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I don't recognize a purchase that was made with my card.
{ "text": "I don't recognize a purchase that was made with my card." }
[ { "label": "NEGATIVE", "score": 0.9990699887275696 }, { "label": "POSITIVE", "score": 0.0009299898520112038 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I wasn't able to withdraw money at an ATM
{ "text": "I wasn't able to withdraw money at an ATM" }
[ { "label": "NEGATIVE", "score": 0.1588243693113327 }, { "label": "POSITIVE", "score": 0.8411756157875061 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
How many digits identify the top-up verification code?
{ "text": "How many digits identify the top-up verification code?" }
[ { "label": "NEGATIVE", "score": 0.9989500641822815 }, { "label": "POSITIVE", "score": 0.001049982151016593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I'd like to have it delivered on Saturday. Is that possible?
{ "text": "I'd like to have it delivered on Saturday. Is that possible?" }
[ { "label": "NEGATIVE", "score": 0.4980047643184662 }, { "label": "POSITIVE", "score": 0.5019952058792114 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
How is this transfer supposed to work? It's not working for me.
{ "text": "How is this transfer supposed to work? It's not working for me." }
[ { "label": "NEGATIVE", "score": 0.9997230172157288 }, { "label": "POSITIVE", "score": 0.0002769531565718353 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Why verify the top-ups?
{ "text": "Why verify the top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9886929392814636 }, { "label": "POSITIVE", "score": 0.01130698062479496 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
Are you aware of any charges for receiving money?
{ "text": "Are you aware of any charges for receiving money?" }
[ { "label": "NEGATIVE", "score": 0.9926160573959351 }, { "label": "POSITIVE", "score": 0.007384001277387142 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
I want to auto top-up.
{ "text": "I want to auto top-up." }
[ { "label": "NEGATIVE", "score": 0.988146185874939 }, { "label": "POSITIVE", "score": 0.011853886768221855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Where do you deliver cards to?
{ "text": "Where do you deliver cards to?" }
[ { "label": "NEGATIVE", "score": 0.9917987585067749 }, { "label": "POSITIVE", "score": 0.008201241493225098 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Did you deactivate my card it's not working anymore
{ "text": "Did you deactivate my card it's not working anymore" }
[ { "label": "NEGATIVE", "score": 0.9995474219322205 }, { "label": "POSITIVE", "score": 0.0004526100237853825 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
My transfer was rejected
{ "text": "My transfer was rejected" }
[ { "label": "NEGATIVE", "score": 0.997488260269165 }, { "label": "POSITIVE", "score": 0.002511692699044943 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I sent a payment but now it's not showing up.
{ "text": "I sent a payment but now it's not showing up." }
[ { "label": "NEGATIVE", "score": 0.9996933937072754 }, { "label": "POSITIVE", "score": 0.00030661208438687027 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I haven't used my card all day but there is a payment showing in the app. Please cancel it!
{ "text": "I haven't used my card all day but there is a payment showing in the app. Please cancel it!" }
[ { "label": "NEGATIVE", "score": 0.9991846680641174 }, { "label": "POSITIVE", "score": 0.0008153773378580809 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I didn't get all the money I asked for
{ "text": "I didn't get all the money I asked for" }
[ { "label": "NEGATIVE", "score": 0.9995580315589905 }, { "label": "POSITIVE", "score": 0.00044200080446898937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
What's the wait time for European transfers?
{ "text": "What's the wait time for European transfers?" }
[ { "label": "NEGATIVE", "score": 0.9979298114776611 }, { "label": "POSITIVE", "score": 0.002070148941129446 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
How can I link my bank to my top up account?
{ "text": "How can I link my bank to my top up account?" }
[ { "label": "NEGATIVE", "score": 0.9989325404167175 }, { "label": "POSITIVE", "score": 0.0010674736695364118 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
My bank card has expired, how can I get a new physical card?
{ "text": "My bank card has expired, how can I get a new physical card?" }
[ { "label": "NEGATIVE", "score": 0.9992579817771912 }, { "label": "POSITIVE", "score": 0.0007419547182507813 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
I topped up recently and saw the money go through, but now it's just gone? What's going on
{ "text": "I topped up recently and saw the money go through, but now it's just gone? What's going on" }
[ { "label": "NEGATIVE", "score": 0.9995160102844238 }, { "label": "POSITIVE", "score": 0.00048405089182779193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Will it cost extra to add money to an international card?
{ "text": "Will it cost extra to add money to an international card?" }
[ { "label": "NEGATIVE", "score": 0.99921715259552 }, { "label": "POSITIVE", "score": 0.0007827861118130386 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
i have been trying to top up my account with a check but it won't work
{ "text": "i have been trying to top up my account with a check but it won't work" }
[ { "label": "NEGATIVE", "score": 0.9996752738952637 }, { "label": "POSITIVE", "score": 0.0003247174608986825 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
Should my top-up be completed by now?
{ "text": "Should my top-up be completed by now?" }
[ { "label": "NEGATIVE", "score": 0.9987497329711914 }, { "label": "POSITIVE", "score": 0.0012502153404057026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
My credit card did not go through. Can you see if it has insufficient funds?
{ "text": "My credit card did not go through. Can you see if it has insufficient funds?" }
[ { "label": "NEGATIVE", "score": 0.9996877908706665 }, { "label": "POSITIVE", "score": 0.00031218366348184645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
So, the card PIN?
{ "text": "So, the card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9968679547309875 }, { "label": "POSITIVE", "score": 0.0031320699490606785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
I have a transaction showing multiple times.
{ "text": "I have a transaction showing multiple times." }
[ { "label": "NEGATIVE", "score": 0.9940215945243835 }, { "label": "POSITIVE", "score": 0.005978436209261417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I need to stop a transaction that I made.
{ "text": "I need to stop a transaction that I made." }
[ { "label": "NEGATIVE", "score": 0.9994657635688782 }, { "label": "POSITIVE", "score": 0.0005342289805412292 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
My virtual card isn't working.
{ "text": "My virtual card isn't working." }
[ { "label": "NEGATIVE", "score": 0.9997714161872864 }, { "label": "POSITIVE", "score": 0.00022864071070216596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?
{ "text": "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?" }
[ { "label": "NEGATIVE", "score": 0.9992374181747437 }, { "label": "POSITIVE", "score": 0.0007625431171618402 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
What will happen after my card expires?
{ "text": "What will happen after my card expires?" }
[ { "label": "NEGATIVE", "score": 0.9972543120384216 }, { "label": "POSITIVE", "score": 0.002745720325037837 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Can you unblock my account? I entered the PIN wrong.
{ "text": "Can you unblock my account? I entered the PIN wrong." }
[ { "label": "NEGATIVE", "score": 0.9994038343429565 }, { "label": "POSITIVE", "score": 0.0005961599526926875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Why did the ATM take my card and keep it?
{ "text": "Why did the ATM take my card and keep it?" }
[ { "label": "NEGATIVE", "score": 0.9987597465515137 }, { "label": "POSITIVE", "score": 0.0012402429711073637 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
I want a refund
{ "text": "I want a refund" }
[ { "label": "NEGATIVE", "score": 0.994002640247345 }, { "label": "POSITIVE", "score": 0.005997303873300552 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I get a "decline" message when doing a transfer
{ "text": "I get a \"decline\" message when doing a transfer" }
[ { "label": "NEGATIVE", "score": 0.999157190322876 }, { "label": "POSITIVE", "score": 0.0008427996071986854 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Can I edit my details?
{ "text": "Can I edit my details?" }
[ { "label": "NEGATIVE", "score": 0.9986592531204224 }, { "label": "POSITIVE", "score": 0.0013407820370048285 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
Why is my card payment pending?
{ "text": "Why is my card payment pending?" }
[ { "label": "NEGATIVE", "score": 0.9985156655311584 }, { "label": "POSITIVE", "score": 0.0014843157259747386 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Please explain why my top-up hasn't been processed yet?
{ "text": "Please explain why my top-up hasn't been processed yet?" }
[ { "label": "NEGATIVE", "score": 0.9985048770904541 }, { "label": "POSITIVE", "score": 0.0014951311750337481 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?
{ "text": "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?" }
[ { "label": "NEGATIVE", "score": 0.4987849295139313 }, { "label": "POSITIVE", "score": 0.5012150406837463 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Are cheques accepted for a top up?
{ "text": "Are cheques accepted for a top up?" }
[ { "label": "NEGATIVE", "score": 0.9752399325370789 }, { "label": "POSITIVE", "score": 0.024760041385889053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
I had a payment reverted and would like to figure out why.
{ "text": "I had a payment reverted and would like to figure out why." }
[ { "label": "NEGATIVE", "score": 0.9934764504432678 }, { "label": "POSITIVE", "score": 0.006523524411022663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible.
{ "text": "I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible." }
[ { "label": "NEGATIVE", "score": 0.9990459084510803 }, { "label": "POSITIVE", "score": 0.0009541152394376695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Was there a problem with topping up?
{ "text": "Was there a problem with topping up?" }
[ { "label": "NEGATIVE", "score": 0.9984762072563171 }, { "label": "POSITIVE", "score": 0.0015238001942634583 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
There are funds showing in my app that I did not receive.
{ "text": "There are funds showing in my app that I did not receive." }
[ { "label": "NEGATIVE", "score": 0.9759397506713867 }, { "label": "POSITIVE", "score": 0.024060247465968132 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
How do I know if i need a disposable card?
{ "text": "How do I know if i need a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9995579123497009 }, { "label": "POSITIVE", "score": 0.0004421148041728884 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
When will I recieve my new card?
{ "text": "When will I recieve my new card?" }
[ { "label": "NEGATIVE", "score": 0.9920083284378052 }, { "label": "POSITIVE", "score": 0.007991702295839787 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Help! I think someone has made a cash withdrawal with my card!
{ "text": "Help! I think someone has made a cash withdrawal with my card!" }
[ { "label": "NEGATIVE", "score": 0.9990166425704956 }, { "label": "POSITIVE", "score": 0.0009833307703956962 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
What does it mean when it says that I have a payment that is pending?
{ "text": "What does it mean when it says that I have a payment that is pending?" }
[ { "label": "NEGATIVE", "score": 0.9985920786857605 }, { "label": "POSITIVE", "score": 0.001407957635819912 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I bought something while traveling, and the exchange rate was wrong.
{ "text": "I bought something while traveling, and the exchange rate was wrong." }
[ { "label": "NEGATIVE", "score": 0.999716579914093 }, { "label": "POSITIVE", "score": 0.0002833411854226142 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
The card payment I attempted to make failed.
{ "text": "The card payment I attempted to make failed." }
[ { "label": "NEGATIVE", "score": 0.999722421169281 }, { "label": "POSITIVE", "score": 0.00027753491303883493 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I made a purchase and was charged at the wrong foreign exchange rate.
{ "text": "I made a purchase and was charged at the wrong foreign exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9995275735855103 }, { "label": "POSITIVE", "score": 0.0004724656173493713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.
{ "text": "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately." }
[ { "label": "NEGATIVE", "score": 0.9988102912902832 }, { "label": "POSITIVE", "score": 0.001189771806821227 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
If my card becomes expired what can I do?
{ "text": "If my card becomes expired what can I do?" }
[ { "label": "NEGATIVE", "score": 0.9987443685531616 }, { "label": "POSITIVE", "score": 0.00125563342589885 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
I have a card payment that has been pending for some time and would like to know when it is going to go through.
{ "text": "I have a card payment that has been pending for some time and would like to know when it is going to go through." }
[ { "label": "NEGATIVE", "score": 0.9390996098518372 }, { "label": "POSITIVE", "score": 0.06090032681822777 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I am seeing in the App a payment that its not mine
{ "text": "I am seeing in the App a payment that its not mine" }
[ { "label": "NEGATIVE", "score": 0.9914724230766296 }, { "label": "POSITIVE", "score": 0.00852756667882204 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.
{ "text": "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending." }
[ { "label": "NEGATIVE", "score": 0.98459792137146 }, { "label": "POSITIVE", "score": 0.015402082353830338 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
I did not make a cash withdrawal that is on my statement
{ "text": "I did not make a cash withdrawal that is on my statement" }
[ { "label": "NEGATIVE", "score": 0.9957581162452698 }, { "label": "POSITIVE", "score": 0.00424188980832696 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I would like it if I could get an item refunded
{ "text": "I would like it if I could get an item refunded" }
[ { "label": "NEGATIVE", "score": 0.9941120743751526 }, { "label": "POSITIVE", "score": 0.005887964740395546 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Help me cancel a transfer.
{ "text": "Help me cancel a transfer." }
[ { "label": "NEGATIVE", "score": 0.9996569156646729 }, { "label": "POSITIVE", "score": 0.00034307289752177894 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
How can disposable cards be used?
{ "text": "How can disposable cards be used?" }
[ { "label": "NEGATIVE", "score": 0.9995276927947998 }, { "label": "POSITIVE", "score": 0.00047230167547240853 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
I need more physical cards.
{ "text": "I need more physical cards." }
[ { "label": "NEGATIVE", "score": 0.999207079410553 }, { "label": "POSITIVE", "score": 0.0007928895647637546 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.
{ "text": "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app." }
[ { "label": "NEGATIVE", "score": 0.9997344613075256 }, { "label": "POSITIVE", "score": 0.00026558610261417925 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Soon my card will expire, how do I get a new one?
{ "text": "Soon my card will expire, how do I get a new one?" }
[ { "label": "NEGATIVE", "score": 0.9924426674842834 }, { "label": "POSITIVE", "score": 0.007557294797152281 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null