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I need a quick transfer from China. How long would that take?
{ "text": "I need a quick transfer from China. How long would that take?" }
[ { "label": "NEGATIVE", "score": 0.9992827773094177 }, { "label": "POSITIVE", "score": 0.0007172918412834406 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
I want this fee reversed from my account.
{ "text": "I want this fee reversed from my account." }
[ { "label": "NEGATIVE", "score": 0.999671459197998 }, { "label": "POSITIVE", "score": 0.00032853009179234505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I'm not happy, I want to close my account.
{ "text": "I'm not happy, I want to close my account." }
[ { "label": "NEGATIVE", "score": 0.9997764229774475 }, { "label": "POSITIVE", "score": 0.00022353246458806098 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.
{ "text": "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free." }
[ { "label": "NEGATIVE", "score": 0.9945066571235657 }, { "label": "POSITIVE", "score": 0.005493318196386099 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?
{ "text": "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?" }
[ { "label": "NEGATIVE", "score": 0.9982292056083679 }, { "label": "POSITIVE", "score": 0.001770801842212677 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
It looks like a payment I've made hasn't made it through yet.
{ "text": "It looks like a payment I've made hasn't made it through yet." }
[ { "label": "NEGATIVE", "score": 0.9991394281387329 }, { "label": "POSITIVE", "score": 0.0008605660987086594 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
are there any country restrictions?
{ "text": "are there any country restrictions?" }
[ { "label": "NEGATIVE", "score": 0.9959710240364075 }, { "label": "POSITIVE", "score": 0.004028936382383108 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
What currencies do you accept to add money?
{ "text": "What currencies do you accept to add money?" }
[ { "label": "NEGATIVE", "score": 0.9864526391029358 }, { "label": "POSITIVE", "score": 0.013547344133257866 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Why am i being double charged for something?
{ "text": "Why am i being double charged for something?" }
[ { "label": "NEGATIVE", "score": 0.9961712956428528 }, { "label": "POSITIVE", "score": 0.0038286750204861164 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I tried topping up using my card, but the money is gone?
{ "text": "I tried topping up using my card, but the money is gone?" }
[ { "label": "NEGATIVE", "score": 0.9996798038482666 }, { "label": "POSITIVE", "score": 0.00032018806086853147 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
When I got cash I believe that the exchange rate was wrong
{ "text": "When I got cash I believe that the exchange rate was wrong" }
[ { "label": "NEGATIVE", "score": 0.9992960691452026 }, { "label": "POSITIVE", "score": 0.0007038743933662772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
How can I use my American Express to add money into my account?
{ "text": "How can I use my American Express to add money into my account?" }
[ { "label": "NEGATIVE", "score": 0.9996902942657471 }, { "label": "POSITIVE", "score": 0.00030970684019848704 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund.
{ "text": "I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund." }
[ { "label": "NEGATIVE", "score": 0.9960921406745911 }, { "label": "POSITIVE", "score": 0.003907893784344196 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
What kind of costs are involved for exchanging currency?
{ "text": "What kind of costs are involved for exchanging currency?" }
[ { "label": "NEGATIVE", "score": 0.9982611536979675 }, { "label": "POSITIVE", "score": 0.0017388012493029237 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?
{ "text": "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?" }
[ { "label": "NEGATIVE", "score": 0.9986384510993958 }, { "label": "POSITIVE", "score": 0.0013615776551887393 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
Can I get another card?
{ "text": "Can I get another card?" }
[ { "label": "NEGATIVE", "score": 0.9981815814971924 }, { "label": "POSITIVE", "score": 0.0018184598302468657 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
What do I do after the ATM takes my card.
{ "text": "What do I do after the ATM takes my card." }
[ { "label": "NEGATIVE", "score": 0.990776777267456 }, { "label": "POSITIVE", "score": 0.009223246946930885 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
My card expires soon, will you send me one automatically?
{ "text": "My card expires soon, will you send me one automatically?" }
[ { "label": "NEGATIVE", "score": 0.9758464097976685 }, { "label": "POSITIVE", "score": 0.024153592064976692 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
What is the timeframe for a transfer in Europe?
{ "text": "What is the timeframe for a transfer in Europe?" }
[ { "label": "NEGATIVE", "score": 0.9958600401878357 }, { "label": "POSITIVE", "score": 0.0041400231420993805 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
I bought a product a week ago, but may need to return it.
{ "text": "I bought a product a week ago, but may need to return it." }
[ { "label": "NEGATIVE", "score": 0.9986911416053772 }, { "label": "POSITIVE", "score": 0.0013089166022837162 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
My passcode won't work.
{ "text": "My passcode won't work." }
[ { "label": "NEGATIVE", "score": 0.999775230884552 }, { "label": "POSITIVE", "score": 0.0002247711963718757 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
I made a deposit and the balance hasn't been updated.
{ "text": "I made a deposit and the balance hasn't been updated." }
[ { "label": "NEGATIVE", "score": 0.9995582699775696 }, { "label": "POSITIVE", "score": 0.00044165411964058876 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
How will I know when I get my refund?
{ "text": "How will I know when I get my refund?" }
[ { "label": "NEGATIVE", "score": 0.9993900060653687 }, { "label": "POSITIVE", "score": 0.0006100365426391363 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!
{ "text": "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!" }
[ { "label": "NEGATIVE", "score": 0.9986006617546082 }, { "label": "POSITIVE", "score": 0.0013993208995088935 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
What are the exchange rates you assign?
{ "text": "What are the exchange rates you assign?" }
[ { "label": "NEGATIVE", "score": 0.9888840913772583 }, { "label": "POSITIVE", "score": 0.011115935631096363 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
Why is there a charge when I took out money?
{ "text": "Why is there a charge when I took out money?" }
[ { "label": "NEGATIVE", "score": 0.9994786381721497 }, { "label": "POSITIVE", "score": 0.000521354959346354 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
How can I order my card?
{ "text": "How can I order my card?" }
[ { "label": "NEGATIVE", "score": 0.9989396929740906 }, { "label": "POSITIVE", "score": 0.001060310984030366 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Why am I unable verify my id?
{ "text": "Why am I unable verify my id?" }
[ { "label": "NEGATIVE", "score": 0.9997703433036804 }, { "label": "POSITIVE", "score": 0.000229614379350096 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
Will you be able to exchange to EUR?
{ "text": "Will you be able to exchange to EUR?" }
[ { "label": "NEGATIVE", "score": 0.4096427857875824 }, { "label": "POSITIVE", "score": 0.59035724401474 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
What happens when my card expires?
{ "text": "What happens when my card expires?" }
[ { "label": "NEGATIVE", "score": 0.9955293536186218 }, { "label": "POSITIVE", "score": 0.004470675718039274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
what is the limit for top-ups?
{ "text": "what is the limit for top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9932725429534912 }, { "label": "POSITIVE", "score": 0.006727429106831551 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
why hasn't my virtual card come yet?
{ "text": "why hasn't my virtual card come yet?" }
[ { "label": "NEGATIVE", "score": 0.998119056224823 }, { "label": "POSITIVE", "score": 0.0018809286411851645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
My salary is in GBP - what should I do?
{ "text": "My salary is in GBP - what should I do?" }
[ { "label": "NEGATIVE", "score": 0.9979857206344604 }, { "label": "POSITIVE", "score": 0.0020142924040555954 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
I tried to transfer funds to a beneficiary and was denied. Can you tell me why?
{ "text": "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?" }
[ { "label": "NEGATIVE", "score": 0.9993582367897034 }, { "label": "POSITIVE", "score": 0.0006417958065867424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?
{ "text": "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?" }
[ { "label": "NEGATIVE", "score": 0.9989295601844788 }, { "label": "POSITIVE", "score": 0.0010704008163884282 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Will my transfer be done soon?
{ "text": "Will my transfer be done soon?" }
[ { "label": "NEGATIVE", "score": 0.9913715124130249 }, { "label": "POSITIVE", "score": 0.00862849224358797 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
After I attempted a transfer, it failed.
{ "text": "After I attempted a transfer, it failed." }
[ { "label": "NEGATIVE", "score": 0.9996837377548218 }, { "label": "POSITIVE", "score": 0.0003163364890497178 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I would like to get help from someone in your customer service department with assisting me with activating my card.
{ "text": "I would like to get help from someone in your customer service department with assisting me with activating my card." }
[ { "label": "NEGATIVE", "score": 0.9769935011863708 }, { "label": "POSITIVE", "score": 0.02300647832453251 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
top up cancellation
{ "text": "top up cancellation" }
[ { "label": "NEGATIVE", "score": 0.9986121654510498 }, { "label": "POSITIVE", "score": 0.0013877993915230036 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I didn't receive the correct amount of cash
{ "text": "I didn't receive the correct amount of cash" }
[ { "label": "NEGATIVE", "score": 0.9997351765632629 }, { "label": "POSITIVE", "score": 0.00026486514252610505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I'm unable to verify my identity
{ "text": "I'm unable to verify my identity" }
[ { "label": "NEGATIVE", "score": 0.9997615218162537 }, { "label": "POSITIVE", "score": 0.0002384664403507486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
Will you help me unblock my pin after putting in the wrong pin too many times?
{ "text": "Will you help me unblock my pin after putting in the wrong pin too many times?" }
[ { "label": "NEGATIVE", "score": 0.9985476136207581 }, { "label": "POSITIVE", "score": 0.0014524125726893544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
My cash transaction isn't showing on my receipt
{ "text": "My cash transaction isn't showing on my receipt" }
[ { "label": "NEGATIVE", "score": 0.999160647392273 }, { "label": "POSITIVE", "score": 0.0008394187316298485 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
How come I can't seem to verify my id?
{ "text": "How come I can't seem to verify my id?" }
[ { "label": "NEGATIVE", "score": 0.9997082352638245 }, { "label": "POSITIVE", "score": 0.00029173781513236463 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
I want to transfer money from another account into this one.
{ "text": "I want to transfer money from another account into this one." }
[ { "label": "NEGATIVE", "score": 0.9994150400161743 }, { "label": "POSITIVE", "score": 0.0005849592853337526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
Please help me set up a new PIN.
{ "text": "Please help me set up a new PIN." }
[ { "label": "NEGATIVE", "score": 0.9897893071174622 }, { "label": "POSITIVE", "score": 0.010210643522441387 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
I don't understanfd how to top up
{ "text": "I don't understanfd how to top up" }
[ { "label": "NEGATIVE", "score": 0.9989641904830933 }, { "label": "POSITIVE", "score": 0.0010357960127294064 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
There is a €1 fee on my account I didn't authorize
{ "text": "There is a €1 fee on my account I didn't authorize" }
[ { "label": "NEGATIVE", "score": 0.9854407906532288 }, { "label": "POSITIVE", "score": 0.014559182338416576 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
I'm not able to activate my card how do I fix this problem?
{ "text": "I'm not able to activate my card how do I fix this problem?" }
[ { "label": "NEGATIVE", "score": 0.9997969269752502 }, { "label": "POSITIVE", "score": 0.00020305045472923666 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?
{ "text": "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?" }
[ { "label": "NEGATIVE", "score": 0.999485969543457 }, { "label": "POSITIVE", "score": 0.0005139562417753041 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
The money has not yet been placed in recipients account.
{ "text": "The money has not yet been placed in recipients account." }
[ { "label": "NEGATIVE", "score": 0.9979109168052673 }, { "label": "POSITIVE", "score": 0.0020891032181680202 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Hi, is everything in good standing with my card? I am receiving multiple "decline" messages.
{ "text": "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages." }
[ { "label": "NEGATIVE", "score": 0.9987296462059021 }, { "label": "POSITIVE", "score": 0.0012702981475740671 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I am looking to change my adress.
{ "text": "I am looking to change my adress." }
[ { "label": "NEGATIVE", "score": 0.9976198077201843 }, { "label": "POSITIVE", "score": 0.0023801177740097046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
My statement contained a one pound extra fee
{ "text": "My statement contained a one pound extra fee" }
[ { "label": "NEGATIVE", "score": 0.9800099730491638 }, { "label": "POSITIVE", "score": 0.019990019500255585 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How to a go about ordering a disposable virtual card?
{ "text": "How to a go about ordering a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9986101388931274 }, { "label": "POSITIVE", "score": 0.001389852724969387 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
Why do I see an extra £1 charge on my statement?
{ "text": "Why do I see an extra £1 charge on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9974728226661682 }, { "label": "POSITIVE", "score": 0.00252710678614676 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How do I know if I will get my card, or if it is lost?
{ "text": "How do I know if I will get my card, or if it is lost?" }
[ { "label": "NEGATIVE", "score": 0.9997661709785461 }, { "label": "POSITIVE", "score": 0.00023379652702715248 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I can't get the card itself to work.
{ "text": "I can't get the card itself to work." }
[ { "label": "NEGATIVE", "score": 0.9997556805610657 }, { "label": "POSITIVE", "score": 0.00024430034682154655 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
If I want to add funds to the account using American Express, how do I do that?
{ "text": "If I want to add funds to the account using American Express, how do I do that?" }
[ { "label": "NEGATIVE", "score": 0.9995500445365906 }, { "label": "POSITIVE", "score": 0.0004499260103330016 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
I haven't received my transfer funds yet, where are they?
{ "text": "I haven't received my transfer funds yet, where are they?" }
[ { "label": "NEGATIVE", "score": 0.9990559220314026 }, { "label": "POSITIVE", "score": 0.0009440526482649148 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I need to know where I can withdraw money.
{ "text": "I need to know where I can withdraw money." }
[ { "label": "NEGATIVE", "score": 0.99960857629776 }, { "label": "POSITIVE", "score": 0.00039143514004535973 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
Tell me how to setup a new PIN.
{ "text": "Tell me how to setup a new PIN." }
[ { "label": "NEGATIVE", "score": 0.9969484210014343 }, { "label": "POSITIVE", "score": 0.0030516304541379213 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Why are my purchases from this morning still pending?
{ "text": "Why are my purchases from this morning still pending?" }
[ { "label": "NEGATIVE", "score": 0.9985253214836121 }, { "label": "POSITIVE", "score": 0.0014746877131983638 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Why am I seeing a transfer fee on my bank statement?
{ "text": "Why am I seeing a transfer fee on my bank statement?" }
[ { "label": "NEGATIVE", "score": 0.9989883303642273 }, { "label": "POSITIVE", "score": 0.001011640066280961 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
What is the verification process for my card?
{ "text": "What is the verification process for my card?" }
[ { "label": "NEGATIVE", "score": 0.9980971217155457 }, { "label": "POSITIVE", "score": 0.0019028462702408433 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
The app is saying I made a withdrawl but I didn't.
{ "text": "The app is saying I made a withdrawl but I didn't." }
[ { "label": "NEGATIVE", "score": 0.9934338331222534 }, { "label": "POSITIVE", "score": 0.006566171534359455 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
If my top-up didn't transfer, what went wrong?
{ "text": "If my top-up didn't transfer, what went wrong?" }
[ { "label": "NEGATIVE", "score": 0.9996868371963501 }, { "label": "POSITIVE", "score": 0.0003131658595521003 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Is it possible to exchange USD and GBP on the app?
{ "text": "Is it possible to exchange USD and GBP on the app?" }
[ { "label": "NEGATIVE", "score": 0.9963162541389465 }, { "label": "POSITIVE", "score": 0.0036837414372712374 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Please explain why my top-up didn't go through.
{ "text": "Please explain why my top-up didn't go through." }
[ { "label": "NEGATIVE", "score": 0.990001916885376 }, { "label": "POSITIVE", "score": 0.009998125955462456 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I can't remember my password.
{ "text": "I can't remember my password." }
[ { "label": "NEGATIVE", "score": 0.999305009841919 }, { "label": "POSITIVE", "score": 0.0006949492380954325 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
Can you tell me where my funds come from?
{ "text": "Can you tell me where my funds come from?" }
[ { "label": "NEGATIVE", "score": 0.9986637830734253 }, { "label": "POSITIVE", "score": 0.0013362112222239375 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
What am I going to need in order to verify my identity?
{ "text": "What am I going to need in order to verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9987143278121948 }, { "label": "POSITIVE", "score": 0.0012856298126280308 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
How do I go about verifying the top-up card?
{ "text": "How do I go about verifying the top-up card?" }
[ { "label": "NEGATIVE", "score": 0.9984191656112671 }, { "label": "POSITIVE", "score": 0.0015808806056156754 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
Is it possible to have an item refunded?
{ "text": "Is it possible to have an item refunded?" }
[ { "label": "NEGATIVE", "score": 0.9978488683700562 }, { "label": "POSITIVE", "score": 0.0021511386148631573 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
My new card is here, what's the process for activating it?
{ "text": "My new card is here, what's the process for activating it?" }
[ { "label": "NEGATIVE", "score": 0.9813917875289917 }, { "label": "POSITIVE", "score": 0.018608273938298225 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
I noticed a charge for a transfer. Why is this? Is it because I did an international transfer?
{ "text": "I noticed a charge for a transfer. Why is this? Is it because I did an international transfer?" }
[ { "label": "NEGATIVE", "score": 0.9987155199050903 }, { "label": "POSITIVE", "score": 0.0012845289893448353 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.
{ "text": "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer." }
[ { "label": "NEGATIVE", "score": 0.9995786547660828 }, { "label": "POSITIVE", "score": 0.00042133903480134904 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
What cards do you support
{ "text": "What cards do you support" }
[ { "label": "NEGATIVE", "score": 0.0008362599764950573 }, { "label": "POSITIVE", "score": 0.9991637468338013 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
The app declined my top up. What did I do wrong?
{ "text": "The app declined my top up. What did I do wrong?" }
[ { "label": "NEGATIVE", "score": 0.9988483190536499 }, { "label": "POSITIVE", "score": 0.0011516738450154662 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Do I need my phone to use the app?
{ "text": "Do I need my phone to use the app?" }
[ { "label": "NEGATIVE", "score": 0.9989262223243713 }, { "label": "POSITIVE", "score": 0.0010737610282376409 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
how long should i expect to wait when i add money
{ "text": "how long should i expect to wait when i add money" }
[ { "label": "NEGATIVE", "score": 0.9993663430213928 }, { "label": "POSITIVE", "score": 0.0006336660007946193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
The amount of cash I requested to withdrawal did not match what I received when exchanged
{ "text": "The amount of cash I requested to withdrawal did not match what I received when exchanged" }
[ { "label": "NEGATIVE", "score": 0.9997588992118835 }, { "label": "POSITIVE", "score": 0.00024108817160595208 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
My throwaway virtual card won't work
{ "text": "My throwaway virtual card won't work" }
[ { "label": "NEGATIVE", "score": 0.9997369647026062 }, { "label": "POSITIVE", "score": 0.00026303157210350037 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?
{ "text": "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?" }
[ { "label": "NEGATIVE", "score": 0.8968736529350281 }, { "label": "POSITIVE", "score": 0.10312636941671371 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
How to verify top up card?
{ "text": "How to verify top up card?" }
[ { "label": "NEGATIVE", "score": 0.9914297461509705 }, { "label": "POSITIVE", "score": 0.008570263162255287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
My refund is not showing.
{ "text": "My refund is not showing." }
[ { "label": "NEGATIVE", "score": 0.999347984790802 }, { "label": "POSITIVE", "score": 0.0006519636954180896 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I am looking to get a Visa credit card, what must I do to achieve this?
{ "text": "I am looking to get a Visa credit card, what must I do to achieve this?" }
[ { "label": "NEGATIVE", "score": 0.9971603155136108 }, { "label": "POSITIVE", "score": 0.002839656313881278 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
I transferred some money recently and saw a fee on my account, what's that for?
{ "text": "I transferred some money recently and saw a fee on my account, what's that for?" }
[ { "label": "NEGATIVE", "score": 0.9973899722099304 }, { "label": "POSITIVE", "score": 0.002610050840303302 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
I think I was charged by mistake on my debit statement.
{ "text": "I think I was charged by mistake on my debit statement." }
[ { "label": "NEGATIVE", "score": 0.9996531009674072 }, { "label": "POSITIVE", "score": 0.0003469402145128697 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Why do you need to check my identity?
{ "text": "Why do you need to check my identity?" }
[ { "label": "NEGATIVE", "score": 0.9987818598747253 }, { "label": "POSITIVE", "score": 0.0012181876227259636 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
How do I go about ordering a new bank card?
{ "text": "How do I go about ordering a new bank card?" }
[ { "label": "NEGATIVE", "score": 0.9988330006599426 }, { "label": "POSITIVE", "score": 0.0011670520761981606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
I can't use the app because I got mugged yesterday and they took everything. I need some help.
{ "text": "I can't use the app because I got mugged yesterday and they took everything. I need some help." }
[ { "label": "NEGATIVE", "score": 0.9990561604499817 }, { "label": "POSITIVE", "score": 0.0009438125416636467 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
How can I close my account, I don't want it.
{ "text": "How can I close my account, I don't want it." }
[ { "label": "NEGATIVE", "score": 0.999772846698761 }, { "label": "POSITIVE", "score": 0.0002271602861583233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
I would like to invalidate my account. I am very disappointed with your services.
{ "text": "I would like to invalidate my account. I am very disappointed with your services." }
[ { "label": "NEGATIVE", "score": 0.9998121857643127 }, { "label": "POSITIVE", "score": 0.00018781513790600002 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.
{ "text": "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away." }
[ { "label": "NEGATIVE", "score": 0.0492323562502861 }, { "label": "POSITIVE", "score": 0.9507676959037781 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
I would like to use cash to make a top-up?
{ "text": "I would like to use cash to make a top-up?" }
[ { "label": "NEGATIVE", "score": 0.9983722567558289 }, { "label": "POSITIVE", "score": 0.0016278078546747565 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
Can I change my pin at an atm?
{ "text": "Can I change my pin at an atm?" }
[ { "label": "NEGATIVE", "score": 0.9989532232284546 }, { "label": "POSITIVE", "score": 0.0010467037791386247 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Is there a charge for topping up by card?
{ "text": "Is there a charge for topping up by card?" }
[ { "label": "NEGATIVE", "score": 0.9957068562507629 }, { "label": "POSITIVE", "score": 0.0042931195348501205 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I will be traveling. Can I add money automatically?
{ "text": "I will be traveling. Can I add money automatically?" }
[ { "label": "NEGATIVE", "score": 0.9773895144462585 }, { "label": "POSITIVE", "score": 0.022610407322645187 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.
{ "text": "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money." }
[ { "label": "NEGATIVE", "score": 0.9995802044868469 }, { "label": "POSITIVE", "score": 0.00041984397103078663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null