text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I need a quick transfer from China. How long would that take? | {
"text": "I need a quick transfer from China. How long would that take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992827773094177
},
{
"label": "POSITIVE",
"score": 0.0007172918412834406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I want this fee reversed from my account. | {
"text": "I want this fee reversed from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.999671459197998
},
{
"label": "POSITIVE",
"score": 0.00032853009179234505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I'm not happy, I want to close my account. | {
"text": "I'm not happy, I want to close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997764229774475
},
{
"label": "POSITIVE",
"score": 0.00022353246458806098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free. | {
"text": "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free."
} | [
{
"label": "NEGATIVE",
"score": 0.9945066571235657
},
{
"label": "POSITIVE",
"score": 0.005493318196386099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account? | {
"text": "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982292056083679
},
{
"label": "POSITIVE",
"score": 0.001770801842212677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
It looks like a payment I've made hasn't made it through yet. | {
"text": "It looks like a payment I've made hasn't made it through yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9991394281387329
},
{
"label": "POSITIVE",
"score": 0.0008605660987086594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
are there any country restrictions? | {
"text": "are there any country restrictions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959710240364075
},
{
"label": "POSITIVE",
"score": 0.004028936382383108
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What currencies do you accept to add money? | {
"text": "What currencies do you accept to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9864526391029358
},
{
"label": "POSITIVE",
"score": 0.013547344133257866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why am i being double charged for something? | {
"text": "Why am i being double charged for something?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961712956428528
},
{
"label": "POSITIVE",
"score": 0.0038286750204861164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I tried topping up using my card, but the money is gone? | {
"text": "I tried topping up using my card, but the money is gone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996798038482666
},
{
"label": "POSITIVE",
"score": 0.00032018806086853147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
When I got cash I believe that the exchange rate was wrong | {
"text": "When I got cash I believe that the exchange rate was wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9992960691452026
},
{
"label": "POSITIVE",
"score": 0.0007038743933662772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How can I use my American Express to add money into my account? | {
"text": "How can I use my American Express to add money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996902942657471
},
{
"label": "POSITIVE",
"score": 0.00030970684019848704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund. | {
"text": "I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9960921406745911
},
{
"label": "POSITIVE",
"score": 0.003907893784344196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What kind of costs are involved for exchanging currency? | {
"text": "What kind of costs are involved for exchanging currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982611536979675
},
{
"label": "POSITIVE",
"score": 0.0017388012493029237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM? | {
"text": "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986384510993958
},
{
"label": "POSITIVE",
"score": 0.0013615776551887393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can I get another card? | {
"text": "Can I get another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981815814971924
},
{
"label": "POSITIVE",
"score": 0.0018184598302468657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What do I do after the ATM takes my card. | {
"text": "What do I do after the ATM takes my card."
} | [
{
"label": "NEGATIVE",
"score": 0.990776777267456
},
{
"label": "POSITIVE",
"score": 0.009223246946930885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
My card expires soon, will you send me one automatically? | {
"text": "My card expires soon, will you send me one automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9758464097976685
},
{
"label": "POSITIVE",
"score": 0.024153592064976692
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What is the timeframe for a transfer in Europe? | {
"text": "What is the timeframe for a transfer in Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958600401878357
},
{
"label": "POSITIVE",
"score": 0.0041400231420993805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I bought a product a week ago, but may need to return it. | {
"text": "I bought a product a week ago, but may need to return it."
} | [
{
"label": "NEGATIVE",
"score": 0.9986911416053772
},
{
"label": "POSITIVE",
"score": 0.0013089166022837162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My passcode won't work. | {
"text": "My passcode won't work."
} | [
{
"label": "NEGATIVE",
"score": 0.999775230884552
},
{
"label": "POSITIVE",
"score": 0.0002247711963718757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I made a deposit and the balance hasn't been updated. | {
"text": "I made a deposit and the balance hasn't been updated."
} | [
{
"label": "NEGATIVE",
"score": 0.9995582699775696
},
{
"label": "POSITIVE",
"score": 0.00044165411964058876
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How will I know when I get my refund? | {
"text": "How will I know when I get my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993900060653687
},
{
"label": "POSITIVE",
"score": 0.0006100365426391363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately! | {
"text": "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986006617546082
},
{
"label": "POSITIVE",
"score": 0.0013993208995088935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What are the exchange rates you assign? | {
"text": "What are the exchange rates you assign?"
} | [
{
"label": "NEGATIVE",
"score": 0.9888840913772583
},
{
"label": "POSITIVE",
"score": 0.011115935631096363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Why is there a charge when I took out money? | {
"text": "Why is there a charge when I took out money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994786381721497
},
{
"label": "POSITIVE",
"score": 0.000521354959346354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How can I order my card? | {
"text": "How can I order my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989396929740906
},
{
"label": "POSITIVE",
"score": 0.001060310984030366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why am I unable verify my id? | {
"text": "Why am I unable verify my id?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997703433036804
},
{
"label": "POSITIVE",
"score": 0.000229614379350096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Will you be able to exchange to EUR? | {
"text": "Will you be able to exchange to EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.4096427857875824
},
{
"label": "POSITIVE",
"score": 0.59035724401474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What happens when my card expires? | {
"text": "What happens when my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955293536186218
},
{
"label": "POSITIVE",
"score": 0.004470675718039274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
what is the limit for top-ups? | {
"text": "what is the limit for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932725429534912
},
{
"label": "POSITIVE",
"score": 0.006727429106831551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
why hasn't my virtual card come yet? | {
"text": "why hasn't my virtual card come yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.998119056224823
},
{
"label": "POSITIVE",
"score": 0.0018809286411851645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
My salary is in GBP - what should I do? | {
"text": "My salary is in GBP - what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979857206344604
},
{
"label": "POSITIVE",
"score": 0.0020142924040555954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I tried to transfer funds to a beneficiary and was denied. Can you tell me why? | {
"text": "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993582367897034
},
{
"label": "POSITIVE",
"score": 0.0006417958065867424
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on? | {
"text": "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989295601844788
},
{
"label": "POSITIVE",
"score": 0.0010704008163884282
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Will my transfer be done soon? | {
"text": "Will my transfer be done soon?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913715124130249
},
{
"label": "POSITIVE",
"score": 0.00862849224358797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
After I attempted a transfer, it failed. | {
"text": "After I attempted a transfer, it failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9996837377548218
},
{
"label": "POSITIVE",
"score": 0.0003163364890497178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I would like to get help from someone in your customer service department with assisting me with activating my card. | {
"text": "I would like to get help from someone in your customer service department with assisting me with activating my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9769935011863708
},
{
"label": "POSITIVE",
"score": 0.02300647832453251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
top up cancellation | {
"text": "top up cancellation"
} | [
{
"label": "NEGATIVE",
"score": 0.9986121654510498
},
{
"label": "POSITIVE",
"score": 0.0013877993915230036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I didn't receive the correct amount of cash | {
"text": "I didn't receive the correct amount of cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9997351765632629
},
{
"label": "POSITIVE",
"score": 0.00026486514252610505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I'm unable to verify my identity | {
"text": "I'm unable to verify my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.9997615218162537
},
{
"label": "POSITIVE",
"score": 0.0002384664403507486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Will you help me unblock my pin after putting in the wrong pin too many times? | {
"text": "Will you help me unblock my pin after putting in the wrong pin too many times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985476136207581
},
{
"label": "POSITIVE",
"score": 0.0014524125726893544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
My cash transaction isn't showing on my receipt | {
"text": "My cash transaction isn't showing on my receipt"
} | [
{
"label": "NEGATIVE",
"score": 0.999160647392273
},
{
"label": "POSITIVE",
"score": 0.0008394187316298485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How come I can't seem to verify my id? | {
"text": "How come I can't seem to verify my id?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997082352638245
},
{
"label": "POSITIVE",
"score": 0.00029173781513236463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I want to transfer money from another account into this one. | {
"text": "I want to transfer money from another account into this one."
} | [
{
"label": "NEGATIVE",
"score": 0.9994150400161743
},
{
"label": "POSITIVE",
"score": 0.0005849592853337526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Please help me set up a new PIN. | {
"text": "Please help me set up a new PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9897893071174622
},
{
"label": "POSITIVE",
"score": 0.010210643522441387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I don't understanfd how to top up | {
"text": "I don't understanfd how to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9989641904830933
},
{
"label": "POSITIVE",
"score": 0.0010357960127294064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
There is a €1 fee on my account I didn't authorize | {
"text": "There is a €1 fee on my account I didn't authorize"
} | [
{
"label": "NEGATIVE",
"score": 0.9854407906532288
},
{
"label": "POSITIVE",
"score": 0.014559182338416576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I'm not able to activate my card how do I fix this problem? | {
"text": "I'm not able to activate my card how do I fix this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997969269752502
},
{
"label": "POSITIVE",
"score": 0.00020305045472923666
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I'm trying to use my Apple Watch to top up my google pay. Do I need a special app? | {
"text": "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?"
} | [
{
"label": "NEGATIVE",
"score": 0.999485969543457
},
{
"label": "POSITIVE",
"score": 0.0005139562417753041
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
The money has not yet been placed in recipients account. | {
"text": "The money has not yet been placed in recipients account."
} | [
{
"label": "NEGATIVE",
"score": 0.9979109168052673
},
{
"label": "POSITIVE",
"score": 0.0020891032181680202
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Hi, is everything in good standing with my card? I am receiving multiple "decline" messages. | {
"text": "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages."
} | [
{
"label": "NEGATIVE",
"score": 0.9987296462059021
},
{
"label": "POSITIVE",
"score": 0.0012702981475740671
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I am looking to change my adress. | {
"text": "I am looking to change my adress."
} | [
{
"label": "NEGATIVE",
"score": 0.9976198077201843
},
{
"label": "POSITIVE",
"score": 0.0023801177740097046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
My statement contained a one pound extra fee | {
"text": "My statement contained a one pound extra fee"
} | [
{
"label": "NEGATIVE",
"score": 0.9800099730491638
},
{
"label": "POSITIVE",
"score": 0.019990019500255585
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How to a go about ordering a disposable virtual card? | {
"text": "How to a go about ordering a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986101388931274
},
{
"label": "POSITIVE",
"score": 0.001389852724969387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Why do I see an extra £1 charge on my statement? | {
"text": "Why do I see an extra £1 charge on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974728226661682
},
{
"label": "POSITIVE",
"score": 0.00252710678614676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do I know if I will get my card, or if it is lost? | {
"text": "How do I know if I will get my card, or if it is lost?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997661709785461
},
{
"label": "POSITIVE",
"score": 0.00023379652702715248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I can't get the card itself to work. | {
"text": "I can't get the card itself to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997556805610657
},
{
"label": "POSITIVE",
"score": 0.00024430034682154655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
If I want to add funds to the account using American Express, how do I do that? | {
"text": "If I want to add funds to the account using American Express, how do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995500445365906
},
{
"label": "POSITIVE",
"score": 0.0004499260103330016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I haven't received my transfer funds yet, where are they? | {
"text": "I haven't received my transfer funds yet, where are they?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990559220314026
},
{
"label": "POSITIVE",
"score": 0.0009440526482649148
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I need to know where I can withdraw money. | {
"text": "I need to know where I can withdraw money."
} | [
{
"label": "NEGATIVE",
"score": 0.99960857629776
},
{
"label": "POSITIVE",
"score": 0.00039143514004535973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Tell me how to setup a new PIN. | {
"text": "Tell me how to setup a new PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9969484210014343
},
{
"label": "POSITIVE",
"score": 0.0030516304541379213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why are my purchases from this morning still pending? | {
"text": "Why are my purchases from this morning still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985253214836121
},
{
"label": "POSITIVE",
"score": 0.0014746877131983638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Why am I seeing a transfer fee on my bank statement? | {
"text": "Why am I seeing a transfer fee on my bank statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989883303642273
},
{
"label": "POSITIVE",
"score": 0.001011640066280961
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What is the verification process for my card? | {
"text": "What is the verification process for my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980971217155457
},
{
"label": "POSITIVE",
"score": 0.0019028462702408433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
The app is saying I made a withdrawl but I didn't. | {
"text": "The app is saying I made a withdrawl but I didn't."
} | [
{
"label": "NEGATIVE",
"score": 0.9934338331222534
},
{
"label": "POSITIVE",
"score": 0.006566171534359455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
If my top-up didn't transfer, what went wrong? | {
"text": "If my top-up didn't transfer, what went wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996868371963501
},
{
"label": "POSITIVE",
"score": 0.0003131658595521003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Is it possible to exchange USD and GBP on the app? | {
"text": "Is it possible to exchange USD and GBP on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963162541389465
},
{
"label": "POSITIVE",
"score": 0.0036837414372712374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Please explain why my top-up didn't go through. | {
"text": "Please explain why my top-up didn't go through."
} | [
{
"label": "NEGATIVE",
"score": 0.990001916885376
},
{
"label": "POSITIVE",
"score": 0.009998125955462456
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I can't remember my password. | {
"text": "I can't remember my password."
} | [
{
"label": "NEGATIVE",
"score": 0.999305009841919
},
{
"label": "POSITIVE",
"score": 0.0006949492380954325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Can you tell me where my funds come from? | {
"text": "Can you tell me where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986637830734253
},
{
"label": "POSITIVE",
"score": 0.0013362112222239375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What am I going to need in order to verify my identity? | {
"text": "What am I going to need in order to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987143278121948
},
{
"label": "POSITIVE",
"score": 0.0012856298126280308
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
How do I go about verifying the top-up card? | {
"text": "How do I go about verifying the top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984191656112671
},
{
"label": "POSITIVE",
"score": 0.0015808806056156754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Is it possible to have an item refunded? | {
"text": "Is it possible to have an item refunded?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978488683700562
},
{
"label": "POSITIVE",
"score": 0.0021511386148631573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My new card is here, what's the process for activating it? | {
"text": "My new card is here, what's the process for activating it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9813917875289917
},
{
"label": "POSITIVE",
"score": 0.018608273938298225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I noticed a charge for a transfer. Why is this? Is it because I did an international transfer? | {
"text": "I noticed a charge for a transfer. Why is this? Is it because I did an international transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987155199050903
},
{
"label": "POSITIVE",
"score": 0.0012845289893448353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer. | {
"text": "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9995786547660828
},
{
"label": "POSITIVE",
"score": 0.00042133903480134904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What cards do you support | {
"text": "What cards do you support"
} | [
{
"label": "NEGATIVE",
"score": 0.0008362599764950573
},
{
"label": "POSITIVE",
"score": 0.9991637468338013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
The app declined my top up. What did I do wrong? | {
"text": "The app declined my top up. What did I do wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988483190536499
},
{
"label": "POSITIVE",
"score": 0.0011516738450154662
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Do I need my phone to use the app? | {
"text": "Do I need my phone to use the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989262223243713
},
{
"label": "POSITIVE",
"score": 0.0010737610282376409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
how long should i expect to wait when i add money | {
"text": "how long should i expect to wait when i add money"
} | [
{
"label": "NEGATIVE",
"score": 0.9993663430213928
},
{
"label": "POSITIVE",
"score": 0.0006336660007946193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
The amount of cash I requested to withdrawal did not match what I received when exchanged | {
"text": "The amount of cash I requested to withdrawal did not match what I received when exchanged"
} | [
{
"label": "NEGATIVE",
"score": 0.9997588992118835
},
{
"label": "POSITIVE",
"score": 0.00024108817160595208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My throwaway virtual card won't work | {
"text": "My throwaway virtual card won't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997369647026062
},
{
"label": "POSITIVE",
"score": 0.00026303157210350037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back? | {
"text": "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?"
} | [
{
"label": "NEGATIVE",
"score": 0.8968736529350281
},
{
"label": "POSITIVE",
"score": 0.10312636941671371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How to verify top up card? | {
"text": "How to verify top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9914297461509705
},
{
"label": "POSITIVE",
"score": 0.008570263162255287
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
My refund is not showing. | {
"text": "My refund is not showing."
} | [
{
"label": "NEGATIVE",
"score": 0.999347984790802
},
{
"label": "POSITIVE",
"score": 0.0006519636954180896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I am looking to get a Visa credit card, what must I do to achieve this? | {
"text": "I am looking to get a Visa credit card, what must I do to achieve this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971603155136108
},
{
"label": "POSITIVE",
"score": 0.002839656313881278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I transferred some money recently and saw a fee on my account, what's that for? | {
"text": "I transferred some money recently and saw a fee on my account, what's that for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973899722099304
},
{
"label": "POSITIVE",
"score": 0.002610050840303302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I think I was charged by mistake on my debit statement. | {
"text": "I think I was charged by mistake on my debit statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9996531009674072
},
{
"label": "POSITIVE",
"score": 0.0003469402145128697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why do you need to check my identity? | {
"text": "Why do you need to check my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.0012181876227259636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How do I go about ordering a new bank card? | {
"text": "How do I go about ordering a new bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988330006599426
},
{
"label": "POSITIVE",
"score": 0.0011670520761981606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I can't use the app because I got mugged yesterday and they took everything. I need some help. | {
"text": "I can't use the app because I got mugged yesterday and they took everything. I need some help."
} | [
{
"label": "NEGATIVE",
"score": 0.9990561604499817
},
{
"label": "POSITIVE",
"score": 0.0009438125416636467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How can I close my account, I don't want it. | {
"text": "How can I close my account, I don't want it."
} | [
{
"label": "NEGATIVE",
"score": 0.999772846698761
},
{
"label": "POSITIVE",
"score": 0.0002271602861583233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I would like to invalidate my account. I am very disappointed with your services. | {
"text": "I would like to invalidate my account. I am very disappointed with your services."
} | [
{
"label": "NEGATIVE",
"score": 0.9998121857643127
},
{
"label": "POSITIVE",
"score": 0.00018781513790600002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away. | {
"text": "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away."
} | [
{
"label": "NEGATIVE",
"score": 0.0492323562502861
},
{
"label": "POSITIVE",
"score": 0.9507676959037781
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I would like to use cash to make a top-up? | {
"text": "I would like to use cash to make a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983722567558289
},
{
"label": "POSITIVE",
"score": 0.0016278078546747565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Can I change my pin at an atm? | {
"text": "Can I change my pin at an atm?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989532232284546
},
{
"label": "POSITIVE",
"score": 0.0010467037791386247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Is there a charge for topping up by card? | {
"text": "Is there a charge for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957068562507629
},
{
"label": "POSITIVE",
"score": 0.0042931195348501205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I will be traveling. Can I add money automatically? | {
"text": "I will be traveling. Can I add money automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9773895144462585
},
{
"label": "POSITIVE",
"score": 0.022610407322645187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money. | {
"text": "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money."
} | [
{
"label": "NEGATIVE",
"score": 0.9995802044868469
},
{
"label": "POSITIVE",
"score": 0.00041984397103078663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
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