text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I am still waiting for a money transfer to process. | {
"text": "I am still waiting for a money transfer to process."
} | [
{
"label": "NEGATIVE",
"score": 0.9994696974754333
},
{
"label": "POSITIVE",
"score": 0.0005303510697558522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I checked my statement and am being charged one pound. Where did this charge come from? | {
"text": "I checked my statement and am being charged one pound. Where did this charge come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980450868606567
},
{
"label": "POSITIVE",
"score": 0.0019549571443349123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
how do the cards work? | {
"text": "how do the cards work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9916077852249146
},
{
"label": "POSITIVE",
"score": 0.008392278105020523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything. | {
"text": "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything."
} | [
{
"label": "NEGATIVE",
"score": 0.9995470643043518
},
{
"label": "POSITIVE",
"score": 0.0004529414582066238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Tell me what the steps for the identity checks are | {
"text": "Tell me what the steps for the identity checks are"
} | [
{
"label": "NEGATIVE",
"score": 0.9884440302848816
},
{
"label": "POSITIVE",
"score": 0.011556037701666355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I got my American Express in Apple Pay, why is top up not working on my device? | {
"text": "I got my American Express in Apple Pay, why is top up not working on my device?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991390705108643
},
{
"label": "POSITIVE",
"score": 0.000860941712744534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
My phone has been lost or stolen | {
"text": "My phone has been lost or stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9979575872421265
},
{
"label": "POSITIVE",
"score": 0.0020423894748091698
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I cannot get my disposable virtual card to work | {
"text": "I cannot get my disposable virtual card to work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997027516365051
},
{
"label": "POSITIVE",
"score": 0.0002972664369735867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this? | {
"text": "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?"
} | [
{
"label": "NEGATIVE",
"score": 0.995326042175293
},
{
"label": "POSITIVE",
"score": 0.004673889838159084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Am I able to Top Up with Apply Pay? | {
"text": "Am I able to Top Up with Apply Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.985238254070282
},
{
"label": "POSITIVE",
"score": 0.014761797152459621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
My payment didn't work and the money is in back in my account. | {
"text": "My payment didn't work and the money is in back in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9993656277656555
},
{
"label": "POSITIVE",
"score": 0.000634389987681061
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I think someone has hacked my card! | {
"text": "I think someone has hacked my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.99931800365448
},
{
"label": "POSITIVE",
"score": 0.0006819622358307242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What's the process for topping up my card? | {
"text": "What's the process for topping up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9815911054611206
},
{
"label": "POSITIVE",
"score": 0.01840893365442753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why would a transfer to an account not be allowed? | {
"text": "Why would a transfer to an account not be allowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970636963844299
},
{
"label": "POSITIVE",
"score": 0.0029362451750785112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
my payment was rejected, do you know why? | {
"text": "my payment was rejected, do you know why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993278980255127
},
{
"label": "POSITIVE",
"score": 0.000672092370223254
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
my friend has not got the money I sent last week. | {
"text": "my friend has not got the money I sent last week."
} | [
{
"label": "NEGATIVE",
"score": 0.9995303153991699
},
{
"label": "POSITIVE",
"score": 0.0004696838150266558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Is there any way I can get more physical cards to use with my account? | {
"text": "Is there any way I can get more physical cards to use with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996776580810547
},
{
"label": "POSITIVE",
"score": 0.0003224147076252848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
how to recover my passcode | {
"text": "how to recover my passcode"
} | [
{
"label": "NEGATIVE",
"score": 0.9971944093704224
},
{
"label": "POSITIVE",
"score": 0.002805557334795594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Where do I find my code to verify my top-up card? | {
"text": "Where do I find my code to verify my top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994619488716125
},
{
"label": "POSITIVE",
"score": 0.0005380497314035892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
My top up isn't in my wallet. | {
"text": "My top up isn't in my wallet."
} | [
{
"label": "NEGATIVE",
"score": 0.9991324543952942
},
{
"label": "POSITIVE",
"score": 0.0008675617282278836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Can I allow other people to top up my account? | {
"text": "Can I allow other people to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987531900405884
},
{
"label": "POSITIVE",
"score": 0.0012468358036130667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why can't I make multiple payments with my virtual card? | {
"text": "Why can't I make multiple payments with my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983503818511963
},
{
"label": "POSITIVE",
"score": 0.0016495967283844948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet. | {
"text": "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992431402206421
},
{
"label": "POSITIVE",
"score": 0.0007569275330752134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How can I prove who I am? | {
"text": "How can I prove who I am?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983957409858704
},
{
"label": "POSITIVE",
"score": 0.0016042939387261868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why was I not able to complete my transfer? | {
"text": "Why was I not able to complete my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996637105941772
},
{
"label": "POSITIVE",
"score": 0.00033628736855462193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I didn't get all the cash I asked for | {
"text": "I didn't get all the cash I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9993463158607483
},
{
"label": "POSITIVE",
"score": 0.0006536392029374838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this? | {
"text": "How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996998310089111
},
{
"label": "POSITIVE",
"score": 0.00030021308339200914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What are the fees associated with top up via transfer? | {
"text": "What are the fees associated with top up via transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952959418296814
},
{
"label": "POSITIVE",
"score": 0.004704044200479984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I am adding money, what currencies do you accept to do this? | {
"text": "I am adding money, what currencies do you accept to do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9833050966262817
},
{
"label": "POSITIVE",
"score": 0.01669495552778244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How do I fill out the identity check? | {
"text": "How do I fill out the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.999081015586853
},
{
"label": "POSITIVE",
"score": 0.0009189445408992469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
If my funds are running low, will the app top up automatically? | {
"text": "If my funds are running low, will the app top up automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.999154806137085
},
{
"label": "POSITIVE",
"score": 0.000845151545945555
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Do you need to know my first and last name? | {
"text": "Do you need to know my first and last name?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989707469940186
},
{
"label": "POSITIVE",
"score": 0.0010292805964127183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Why is my cash request and the amount I received different? | {
"text": "Why is my cash request and the amount I received different?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988552331924438
},
{
"label": "POSITIVE",
"score": 0.0011448207078501582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount. | {
"text": "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount."
} | [
{
"label": "NEGATIVE",
"score": 0.9988924860954285
},
{
"label": "POSITIVE",
"score": 0.0011075002839788795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why did my card payment not work? | {
"text": "Why did my card payment not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995694756507874
},
{
"label": "POSITIVE",
"score": 0.00043051273678429425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Currently my card is broken. | {
"text": "Currently my card is broken."
} | [
{
"label": "NEGATIVE",
"score": 0.9987956285476685
},
{
"label": "POSITIVE",
"score": 0.0012043335009366274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Why was my PIN blocked? | {
"text": "Why was my PIN blocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988794922828674
},
{
"label": "POSITIVE",
"score": 0.0011205225018784404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I have my card here with me and someone has just made a withdrawal for 500. Please help! | {
"text": "I have my card here with me and someone has just made a withdrawal for 500. Please help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9961259961128235
},
{
"label": "POSITIVE",
"score": 0.0038739771116524935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I purchased something abroad and the incorrect exchange rate was applied. | {
"text": "I purchased something abroad and the incorrect exchange rate was applied."
} | [
{
"label": "NEGATIVE",
"score": 0.9988480806350708
},
{
"label": "POSITIVE",
"score": 0.0011518454411998391
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How do I get selected for a visa card? | {
"text": "How do I get selected for a visa card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974901676177979
},
{
"label": "POSITIVE",
"score": 0.0025098922196775675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Can you explain the transfer fee that I was charged? | {
"text": "Can you explain the transfer fee that I was charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967299699783325
},
{
"label": "POSITIVE",
"score": 0.003270009532570839
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Will there be a cost if I exchange currency? | {
"text": "Will there be a cost if I exchange currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981099367141724
},
{
"label": "POSITIVE",
"score": 0.0018900928553193808
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
On the card that is coming, what's the tracking info? | {
"text": "On the card that is coming, what's the tracking info?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950750470161438
},
{
"label": "POSITIVE",
"score": 0.004924987442791462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
There's a payment with my card that I didn't perform. I don't know that name shown. | {
"text": "There's a payment with my card that I didn't perform. I don't know that name shown."
} | [
{
"label": "NEGATIVE",
"score": 0.9983820915222168
},
{
"label": "POSITIVE",
"score": 0.0016179665690287948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My top up is not working | {
"text": "My top up is not working"
} | [
{
"label": "NEGATIVE",
"score": 0.9996583461761475
},
{
"label": "POSITIVE",
"score": 0.0003416174731682986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I didn't make these transactions. Is someone else using my card? | {
"text": "I didn't make these transactions. Is someone else using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990547299385071
},
{
"label": "POSITIVE",
"score": 0.0009452529484406114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
if im not using my account should i close it or just let it sit | {
"text": "if im not using my account should i close it or just let it sit"
} | [
{
"label": "NEGATIVE",
"score": 0.9993365406990051
},
{
"label": "POSITIVE",
"score": 0.0006634648889303207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Am I allowed to change my PIN anywhere? | {
"text": "Am I allowed to change my PIN anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984784722328186
},
{
"label": "POSITIVE",
"score": 0.0015215824823826551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I am very dissatisfied with the services that you are providing. I want to cancel my account. | {
"text": "I am very dissatisfied with the services that you are providing. I want to cancel my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997988343238831
},
{
"label": "POSITIVE",
"score": 0.00020114699145779014
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me. | {
"text": "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me."
} | [
{
"label": "NEGATIVE",
"score": 0.996507465839386
},
{
"label": "POSITIVE",
"score": 0.003492465242743492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Someone else used my card to withdraw cash from an ATM | {
"text": "Someone else used my card to withdraw cash from an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9988012313842773
},
{
"label": "POSITIVE",
"score": 0.0011988014448434114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I'm panicking! I lost my card! Help! | {
"text": "I'm panicking! I lost my card! Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996768236160278
},
{
"label": "POSITIVE",
"score": 0.00032321890466846526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
i'm not satisfied with the services and no longer want to be a customer | {
"text": "i'm not satisfied with the services and no longer want to be a customer"
} | [
{
"label": "NEGATIVE",
"score": 0.9997780919075012
},
{
"label": "POSITIVE",
"score": 0.00022190119489096105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Why did a transaction I made charge me $1? | {
"text": "Why did a transaction I made charge me $1?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989653825759888
},
{
"label": "POSITIVE",
"score": 0.001034594839438796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I asked for a refund but its not here yet | {
"text": "I asked for a refund but its not here yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9982286095619202
},
{
"label": "POSITIVE",
"score": 0.0017714648274704814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can you make exchanges with the EUR? | {
"text": "Can you make exchanges with the EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.6700088977813721
},
{
"label": "POSITIVE",
"score": 0.32999104261398315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Is there a fee to order a physical card? | {
"text": "Is there a fee to order a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970648884773254
},
{
"label": "POSITIVE",
"score": 0.002935071475803852
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me? | {
"text": "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?"
} | [
{
"label": "NEGATIVE",
"score": 0.997075080871582
},
{
"label": "POSITIVE",
"score": 0.0029249261133372784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I think a card payment I made was cancelled. | {
"text": "I think a card payment I made was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9997538924217224
},
{
"label": "POSITIVE",
"score": 0.0002460826653987169
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why would my card payment be cancelled? | {
"text": "Why would my card payment be cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988930821418762
},
{
"label": "POSITIVE",
"score": 0.0011069286847487092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I see a direct debit transaction that I didn't make. | {
"text": "I see a direct debit transaction that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9945061802864075
},
{
"label": "POSITIVE",
"score": 0.005493855569511652
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I was charge a fee that I wasn't told about | {
"text": "I was charge a fee that I wasn't told about"
} | [
{
"label": "NEGATIVE",
"score": 0.9321269989013672
},
{
"label": "POSITIVE",
"score": 0.06787294149398804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Where is my PIN? | {
"text": "Where is my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983680844306946
},
{
"label": "POSITIVE",
"score": 0.0016319279093295336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Google Pay won't let me top up. | {
"text": "Google Pay won't let me top up."
} | [
{
"label": "NEGATIVE",
"score": 0.9968836903572083
},
{
"label": "POSITIVE",
"score": 0.0031163357198238373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
The attempted transfer failed. | {
"text": "The attempted transfer failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9995729327201843
},
{
"label": "POSITIVE",
"score": 0.0004270144854672253
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How do I find my new pin? | {
"text": "How do I find my new pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987773299217224
},
{
"label": "POSITIVE",
"score": 0.0012226239778101444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before. | {
"text": "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before."
} | [
{
"label": "NEGATIVE",
"score": 0.9883223176002502
},
{
"label": "POSITIVE",
"score": 0.011677734553813934
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
why are all my identity details required | {
"text": "why are all my identity details required"
} | [
{
"label": "NEGATIVE",
"score": 0.9980342984199524
},
{
"label": "POSITIVE",
"score": 0.001965645235031843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I tried to top up, but the funds show up as pending. I thought it was instant? | {
"text": "I tried to top up, but the funds show up as pending. I thought it was instant?"
} | [
{
"label": "NEGATIVE",
"score": 0.9768354892730713
},
{
"label": "POSITIVE",
"score": 0.0231645330786705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Where can I find your exchange rates? | {
"text": "Where can I find your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.999049723148346
},
{
"label": "POSITIVE",
"score": 0.0009502205066382885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I shouldn't have been charged but I see a fee, why? | {
"text": "I shouldn't have been charged but I see a fee, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959333539009094
},
{
"label": "POSITIVE",
"score": 0.004066661931574345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why couldn't I transfer to a beneficiairy? | {
"text": "Why couldn't I transfer to a beneficiairy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945557117462158
},
{
"label": "POSITIVE",
"score": 0.005444286856800318
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What is the price for a physical card? | {
"text": "What is the price for a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9911614656448364
},
{
"label": "POSITIVE",
"score": 0.008838537149131298
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I can't get my virtual card to work at all | {
"text": "I can't get my virtual card to work at all"
} | [
{
"label": "NEGATIVE",
"score": 0.9996187686920166
},
{
"label": "POSITIVE",
"score": 0.0003811483329627663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Can you explain why my Google Pay Top isn't working? | {
"text": "Can you explain why my Google Pay Top isn't working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994202852249146
},
{
"label": "POSITIVE",
"score": 0.0005796898622065783
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Can I reactivate a card? | {
"text": "Can I reactivate a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938672184944153
},
{
"label": "POSITIVE",
"score": 0.006132800597697496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What do I do if there is an electronic debit that is not correct? | {
"text": "What do I do if there is an electronic debit that is not correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995982050895691
},
{
"label": "POSITIVE",
"score": 0.00040180858923122287
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
why hasn't my virtual card arrived? | {
"text": "why hasn't my virtual card arrived?"
} | [
{
"label": "NEGATIVE",
"score": 0.998478353023529
},
{
"label": "POSITIVE",
"score": 0.001521653262898326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why was my exchange rate a different amount than usual? | {
"text": "Why was my exchange rate a different amount than usual?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949206709861755
},
{
"label": "POSITIVE",
"score": 0.005079289898276329
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
When are you going to activate my card? | {
"text": "When are you going to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915760159492493
},
{
"label": "POSITIVE",
"score": 0.00842403993010521
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How long should I wait for top up go go through ? | {
"text": "How long should I wait for top up go go through ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990779161453247
},
{
"label": "POSITIVE",
"score": 0.0009220105712302029
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How can I activate the new card i got? | {
"text": "How can I activate the new card i got?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986652135848999
},
{
"label": "POSITIVE",
"score": 0.0013347890926524997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Hi there, I came across a problem with my top up and my money is missing, was there a system error? | {
"text": "Hi there, I came across a problem with my top up and my money is missing, was there a system error?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994810223579407
},
{
"label": "POSITIVE",
"score": 0.0005189894000068307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
My card would not work at a shop. | {
"text": "My card would not work at a shop."
} | [
{
"label": "NEGATIVE",
"score": 0.9996813535690308
},
{
"label": "POSITIVE",
"score": 0.0003186894173268229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Are there any top-up limits that I must follow? | {
"text": "Are there any top-up limits that I must follow?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965217113494873
},
{
"label": "POSITIVE",
"score": 0.0034782502334564924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
The refund isn't appearing in my account | {
"text": "The refund isn't appearing in my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9993391633033752
},
{
"label": "POSITIVE",
"score": 0.0006607902469113469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Your exchange rates are coming from where? | {
"text": "Your exchange rates are coming from where?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977703094482422
},
{
"label": "POSITIVE",
"score": 0.0022297196555882692
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
My recipient hasn't received the money | {
"text": "My recipient hasn't received the money"
} | [
{
"label": "NEGATIVE",
"score": 0.9989572763442993
},
{
"label": "POSITIVE",
"score": 0.0010426645167171955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I purchased something and the seller hasn't received the money yet, but it has been deducted from my account. | {
"text": "I purchased something and the seller hasn't received the money yet, but it has been deducted from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9983940720558167
},
{
"label": "POSITIVE",
"score": 0.0016059628687798977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why can I not make a transfer? | {
"text": "Why can I not make a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.998736560344696
},
{
"label": "POSITIVE",
"score": 0.0012634684098884463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Why cant I transfer to my account? | {
"text": "Why cant I transfer to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.998421311378479
},
{
"label": "POSITIVE",
"score": 0.0015786609146744013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How can I find an ATM that accepts this card? | {
"text": "How can I find an ATM that accepts this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998619556427002
},
{
"label": "POSITIVE",
"score": 0.0013804867630824447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
What does it cost to receive a SEPA transfer? | {
"text": "What does it cost to receive a SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986696243286133
},
{
"label": "POSITIVE",
"score": 0.0013303622836247087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I'm not in the UK, but can I still get a card? | {
"text": "I'm not in the UK, but can I still get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9872943758964539
},
{
"label": "POSITIVE",
"score": 0.012705589644610882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Where do I find a virtual card? | {
"text": "Where do I find a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989557266235352
},
{
"label": "POSITIVE",
"score": 0.0010442795464769006
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
In my app, a direct debit payment I didn't do shows in my app | {
"text": "In my app, a direct debit payment I didn't do shows in my app"
} | [
{
"label": "NEGATIVE",
"score": 0.9956508278846741
},
{
"label": "POSITIVE",
"score": 0.004349240101873875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I notice that I have a card payment that's been cancelled. | {
"text": "I notice that I have a card payment that's been cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9996033310890198
},
{
"label": "POSITIVE",
"score": 0.00039669376565143466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I need to activate my card. | {
"text": "I need to activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9978698492050171
},
{
"label": "POSITIVE",
"score": 0.0021301484666764736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Can you tell me why I haven't received my new card? | {
"text": "Can you tell me why I haven't received my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995985627174377
},
{
"label": "POSITIVE",
"score": 0.0004014242149423808
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
the bank transfer was declined | {
"text": "the bank transfer was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.997782289981842
},
{
"label": "POSITIVE",
"score": 0.002217700704932213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
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