Update README.md

README.md

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 # INTENT
+This is intent classification for customer order service,
 
-This model is a fine-tuned version of [microsoft/deberta-base](https://huggingface.co/microsoft/deberta-base) on an unknown dataset.
+Features such as placing, Tracking and managment of orders,
+Handles payment issues such as making and refund of payment 
+Options for delivery , address for shipping and also account management like password change, update account and delete account  
+Options for contacting human agent 
+
+You can also sends complaints here
+
+model is a fine-tuned version of [microsoft/deberta-base](https://huggingface.co/microsoft/deberta-base) on an unknown dataset.
 It achieves the following results on the evaluation set:
 - Train Loss: 0.0084
 - Train Accuracy: 0.9987