Update app.py

app.py

@@ -9,12 +9,28 @@ with open("naive_bayes_model.pkl", "rb") as model_file:
 with open("vectorizer.pkl", "rb") as vectorizer_file:
     vectorizer = pickle.load(vectorizer_file)
 
-# Define responses dictionary
+# Define the responses dictionary
 responses = {
     "activate_my_card": "To activate your card, log in to the app and navigate to the 'Activate Card' section.",
     "age_limit": "The minimum age to use this service is 18 years.",
     "apple_pay_or_google_pay": "Yes, you can use both Apple Pay and Google Pay with your card.",
-    # Add remaining responses here...
+    "atm_support": "Your card is supported by ATMs that display the Visa or Mastercard logo.",
+    "automatic_top_up": "You can enable automatic top-up in the app under the 'Top-Up Settings' section.",
+    "balance_not_updated_after_bank_transfer": "If your balance hasn’t updated after a bank transfer, please wait for 24 hours. If the issue persists, contact support.",
+    "beneficiary_not_allowed": "Ensure that the beneficiary details are correct. Some accounts may have restrictions; check with customer support for clarification.",
+    "cancel_transfer": "To cancel a transfer, go to the 'Transaction History' section in the app and select the transfer you wish to cancel.",
+    "card_about_to_expire": "If your card is about to expire, a replacement will be sent automatically. Contact support if you haven’t received it.",
+    "card_arrival": "New cards usually arrive within 7-10 business days after being issued.",
+    "card_not_working": "If your card isn't working, ensure it is activated and has sufficient balance. Contact support if the issue persists.",
+    "change_pin": "You can change your PIN using the app or at any ATM with your card.",
+    "contactless_not_working": "Ensure your card supports contactless payments and check if the terminal accepts it. If the issue persists, contact support.",
+    "country_support": "Your card is supported in all countries where Visa/Mastercard is accepted. Check the app for restrictions.",
+    "declined_card_payment": "Card payments can be declined due to insufficient balance, incorrect PIN, or restrictions on the merchant. Check your app for details.",
+    "lost_or_stolen_card": "If your card is lost or stolen, block it immediately in the app under the 'Card Management' section and request a replacement.",
+    "pending_card_payment": "Pending payments are usually resolved within 2-3 business days. Contact support if the status doesn't update.",
+    "refund_not_showing_up": "Refunds can take up to 7 business days to appear. Check with the merchant or contact support if it takes longer.",
+    "top_up_failed": "Top-up failures may occur due to incorrect details or insufficient balance in the source account. Check your app for details.",
+    "transfer_not_received_by_recipient": "If the recipient hasn't received the transfer, ensure the details are correct. Contact support for further assistance.",
 }
 
 # Define chatbot response logic
@@ -23,24 +39,50 @@ def chatbot_response(user_input):
     predicted_label = clf.predict(vectorized_input)[0]
     return responses.get(predicted_label, "Sorry, I couldn't understand your question.")
 
-# Define UI description with sample questions
+# Define UI description with a table of sample questions
 description = """
 ### FinTech Chatbot
 
 This chatbot can assist you with a variety of fintech-related queries. Below are some sample questions you can ask:
 
-- How do I activate my card?
-- What is the minimum age required to use this service?
-- Can I use Apple Pay with my card?
-- Which ATMs can I use my card with?
-- How can I set up automatic top-up for my account?
-- Why hasn't my balance updated after making a bank transfer?
-- Why can’t I add a beneficiary to my account?
-- Can I cancel a transfer I’ve made?
-- What should I do if my card is about to expire?
-- How long does it take for a new card to arrive?
-- My card has been stolen. What should I do?
-- Why hasn’t the recipient received my transfer?
+<table>
+    <tr>
+        <th>Category</th>
+        <th>Sample Questions</th>
+    </tr>
+    <tr>
+        <td>Activate My Card</td>
+        <td>How do I activate my card? <br> Where can I find the option to activate my card?</td>
+    </tr>
+    <tr>
+        <td>Age Limit</td>
+        <td>What is the minimum age required to use this service? <br> Can a 17-year-old open an account?</td>
+    </tr>
+    <tr>
+        <td>Apple Pay or Google Pay</td>
+        <td>Can I use Apple Pay with my card? <br> Does my card support Google Pay?</td>
+    </tr>
+    <tr>
+        <td>ATM Support</td>
+        <td>Which ATMs can I use my card with? <br> Are there fees for ATM withdrawals?</td>
+    </tr>
+    <tr>
+        <td>Automatic Top-Up</td>
+        <td>How can I set up automatic top-up for my account? <br> Does your app allow automatic balance top-ups?</td>
+    </tr>
+    <tr>
+        <td>Balance Not Updated</td>
+        <td>Why hasn't my balance updated after making a bank transfer? <br> How long does it take for updates to reflect?</td>
+    </tr>
+    <tr>
+        <td>Cancel Transfer</td>
+        <td>Can I cancel a transfer I’ve made? <br> What happens if I cancel a transaction?</td>
+    </tr>
+    <tr>
+        <td>Card Issues</td>
+        <td>Why isn’t my card working? <br> How do I fix issues with a non-functioning card?</td>
+    </tr>
+</table>
 """
 
 # Define the Gradio interface