raw/SplunkProducts.csv

Product,Website,Reviewer,Designation,Ratings,PROS,CONS
Splunk Observability Cloud,G2.com,Akash r.,Software Engineer,5,It provides matrices and traceswith logs where debugging become more easy to,There should be some good tutorials for creating alerts as beginner it was bit tricky to use it
Splunk Infrastructure Monitoring,G2.com,Zafar u.,Country Business Lead Huawei Product line.,5,Monitoring and Correlation objective of SPLUNK is unmatched in the industry,Configuration is hard and not easy to understand
Splunk Infrastructure Monitoring,G2.com,Verified User,,4,"The beauty ofthe splunk is it can accept any log source and any data format. The dashboard and other visualization are best in market.

It really add values to the business",The Splunk license is too costly. Overhead of managing large number of HFS and idxs.
Splunk Infrastructure Monitoring,G2.com,Nikhil B.,Platform Engineer,4,The Dashboards are pretty much attractive. I like the idea of seeing all the resources in one dashboard.,Nothing as of now. It may require good Documentation with more tutorials.
Splunk Infrastructure Monitoring,G2.com,Verified User,,5,I really love this product. It allows me to have eyes on glass for all of my different applications and services. They also offer an app which allows you to view this on mobile device too. Splunk has a wide range of products that works well together to provide high level views,Complicated to learn SPL language that is required for most Splunk deployments and instances
Splunk Infrastructure Monitoring,G2.com,Mostafa F.,Senior Enterprise solutions Consultant,4,"Horizontal Scalability in Architecture

Ability to Deploy Your Own Analytics in Threat Detection

One Platform With Single Backend for Log Management, SIEM, UEBA, and SOAR

SaaS Offering but without UEBA","No SaaS UEBA

Limited Built-In Content in Threat Detection

Flat Pricing - Priced by Number of Employees which is not practical as the number increases

Data Privacy With GDPR Specific Workflows in compliance"
Splunk Infrastructure Monitoring,G2.com,"
Anju A.",Project Manager - Digital Foundation Platforms,5,Senior Enterprise solutions Consultant,Too many technologies bring disruptions; difficult to find budget skills in marketplace
Splunk Infrastructure Monitoring,G2.com,Verified User,,4.5,Live dashboard on the data fetched and tips and suggestions for scripts.,Not an easy plug-and-play integration for other data sources.
Splunk Infrastructure Monitoring,G2.com,Verified User,,3,"Dashboard and reports

Easy devices discovery","Alerting system

Alerts throttling

Poor threshold setting"
Splunk Infrastructure Monitoring,G2.com,Verified User,,4,User interface is nice and clear. Interactivity is good. Created dashboards and data searching features. Recently started using this . Currently using microsoft powerBI for BI analytics but having some performance issues . We heard about splunk tools and trying to analyze features splunk provide . I have tried Splunk for charts and pivots.,As I started using recently not aware of many features but used selective and found them easy to use and install. Mainly I used setting up dashboards and pivot with data. Main usage of the tool for me is for web analytics with large data. Performance is big concern as our data is quite large and we need to extract reports /charts for analytics.As on now I didn't find anything to dislike. Tool is easy to use and handle as per my needs. I do wish to learn commands /query to search datasets.
Splunk Infrastructure Monitoring,G2.com,"
Nikica G.",,5,It's very inovative and simple tool for monitoring cloud invorement that gives you so much useful data.,Excellent product for every IT guy.
Splunk Infrastructure Monitoring,G2.com,Verified User,,,Power to analyze the huge data and use it for business,Error/exception messages could be better and more specific.
Splunk Infrastructure Monitoring,G2.com,Verified User,,3.5,"Doing any type of performance testing in a ""real environment"" is hard. Replicating your production environment on a development machine is near impossible to do exactly, and in general you don't want to poke around too much in your actual production environment. SignalFX is great for handling those situations where we want to get better visibility into bottlenecks in our production environment. Using their API to add traces to our code is very simple, and the dashboards are generally easy to read.","Having to add traces to various functions in our software and merge in PRs can be a bit of a pain (especially without a continuous delivery environment). It would be nice if we could toggle our traces as needed.

Additionally, setting up new panels on the dashboard is not as intuitive for a first-time user as I would like, especially coming from a Kibana background."
Splunk Infrastructure Monitoring,G2.com,John R.,"Director, Technical Operations",4,"Their visualizations of all different kinds of data are great. Their pricing model (data points per minute) really shows that they understand SaaS customers. This helps me manage spend by choosing what metrics I report and how often.

SignalFlow has been very useful for more complex charts. Their recent improvements to detectors is very welcome. We use a long list of their integrations (redis, mongodb, ES, C* and more) are great. They open-source the collected plugins which allows us to make local changes.

Like us, they are growing and looking to provide more and more features. We plan on using many of these new features as they are released / mature.","The occasional ""Down for Maintenance"" pages (~2x / month) that require me to reload all of the wall-mount displays in the office. Occasional (less and less frequent) obviously bad data in charts. Usually fixed by a page reload.

I still wish for more flexibility / features for building and reusing charts and dashboards, but they have implemented a lot of our requests."
Splunk Infrastructure Monitoring,G2.com,"
Tim R.",Sr.Devops Eng,5,"While the product is excellent I have to say that what I like the best has been the top tier customer service. Every time I've had any kind of issue or question they have been quick to respond, polite, engaged, and actively seek to ensure I'm totally satisfied and everything is working.

They've also been very receptive to feedback and many of my suggestions have made it into the product.",I wish it was easier to turn off metrics that I've got wired up to alerts. This doesn't come up often for me: mainly when I'm decommissioning a server.
Splunk Infrastructure Monitoring,G2.com,"Aaron ""Checo"" P.",Product Manager,5,"Integrations and customizations with SignalFx are relatively easy, and the support provided by their teams is second to none. Since adopting SignalFX, we haven't seen any noticeable downtime events or impactful service interruptions, the company is responsive to feature requests and bug reports, and our own teams love the functionality of the SignalFX site.","There are a few minor limitations that really fall into the ""would be nice"" category in terms of urgency. Graphs and detectors cannot process more than 10,000 metrics (or hosts) at a time, alerting is limited to a single condition (instead of ""alert when you see 'x' AND 'y' conditions concurrently""), and a few other features we'd like to see are missing, BUT solutions to all of these concerns are in their roadmap, so we're not overly concerned about them."
Splunk Infrastructure Monitoring,G2.com,"
Elias S.",Technical Lead,4,"SignalFx offers an extremely powerful paradigm, which really lets you analyze your data. It's pretty straightforward to ingest tremendous quantities of data, and then slice it on the fly however you want.","The UI/UX are really really terrible, and need work. In particular, there are some pretty critical gotchas related to how timeseries are aggregated for display over long intervals (called rollups in their nomenclature) that aren't well exposed, and related to setting up detectors as realtime for alerting (called max delay in their nomenclature)."
Splunk Infrastructure Monitoring,G2.com,Stephen S.,Software Engineer,3.5,I love the amount of analytics power that SignalFX gives you. They definitely excel in clearly delivering and displaying lots of data. The pre-built dashboards and charts for common situations are also very helpful.,"While it is easy to work with something that is already present in SingalFX, it is very difficult to start from scratch. Graphs and charts will look great once you create them, but digging into any options beyond that basics can be challenging and is not well documented."
Splunk Infrastructure Monitoring,G2.com,"
Zach M.",Technical Lead,4,"SignalFx makes it easy to visualize and alert on time series data. If you want to make charts of system load, requests per second, and so on, they will likely serve you well. Their tag/dimension model works well for our use case.","SignalFx doesn't (yet) have a good story on ephemeral data. If you're monitoring docker containers that come into and out of existence frequently, you'll find pain points. Also, their metrics catalog can be very slow and unhelpful - this makes it difficult to find your data if you don't know its exact nomenclature."
Splunk Infrastructure Monitoring,G2.com,"
DJ E.","
Lead DevOps Engineer",4,"Simplifies collectd use, allowing users to leverage the power of collectd without all the headaches of attaining visualization and actionable alerts","SignalFX is somewhat difficult with newer integrations. A lot of iteration and support usually is needed when setting up a newer released integration, especially for very generic integrations such as StatsD."
Splunk Infrastructure Monitoring,G2.com,Osman S.,Member of technical staff,4,"Its a very well architected product. I love the ability to send metrics with high number of dimensions and then aggregate them in a lot of different ways (average, max, min, topk, percentiles)etc.",The alerting system needs to improve. We are using it for alerting on our production system and there are times when the alerts behave funkily.. though a lot of these cases are gaps in our understanding emanating from unclear descriptions.
Splunk Infrastructure Monitoring,G2.com,Verified User,,3.5,I like thier customer support the best. They are pretty fast with resolving the issues or telling me what to do. I have been able to mail the SA's directly and they have been pretty fast,"Few of the features i feel were not planned properly . E.g aws tags comes with the prefix aws_ , this screws up my dashboards as my application might be reporting with test while signalFx says aws_test and i cannot use both of them in the same dashboard.

SignalFx mostly is playing catchup with leaders such as Datadog. As a product, i feel datadog is much more matured compared to signalFx."
Splunk Infrastructure Monitoring,G2.com,"
Luca G.",Software Engineer,"3,5",Detectors are great. They could use a faster preview and better explanation for algorithms used.,"The UI is not user friendly because:

- Confusing when a dashboard is saved or not.

- Not staightforward to move graphs from a dashboard to another."
Splunk Infrastructure Monitoring,G2.com,"
Boban J.",Senior Web Developer,3,"It's easy to setup alerts when things go wrong, easy to filter bigdata, dashboards are super-useful.","Dashbords setup/find/update can be a pain, sometimes is stuck(freeze) when needs to introduce options in filtering. Please improve dashboards management ux."
Splunk Infrastructure Monitoring,G2.com,Jishnu N.,Service Operations Manager,4,Very user friendly and easy to use and easy to set up. Value for money! Nice work on the GUI and time shift! Easily labelled fields and intuitive options.,Response time when raising incidents with Signal Fx
Splunk Infrastructure Monitoring,G2.com,Verified User,,4.5,"I've used a couple of other seeing platforms. It's almost always impossible to create an alert against two signals, but with signalfx it's very easy.","It's sometimes opaque why an alert didn't fire. Also, it's not a great for alerting on one off events."
Splunk Infrastructure Monitoring,G2.com,Verified User,,2,"works mostly like how metrics systems work in big companies i've worked before (Amazon, Twitter)","1. It's not obvious how metrics in my stack(python/django) translate to metrics in singalfx

2. the catalog is impossible to browse

3. everything need to be done in the UI. I would love to be able to save configs in my codebase and to be able share config/code for templates"
Splunk Infrastructure Monitoring,G2.com,Verified User,,4.5,We implemented SignalFX fairly quickly on our AWS environment. The data we collect is hard to get with tools like DataDog. The SignalFX team was extremely helpful while implementing the solution.,User Interface could be lot better when compared to similar products in the market.
Splunk Infrastructure Monitoring,G2.com,Verified User,,5,very good performance and great features. the product is progressing and new features are always added. great alerting and visualizations.,Alerting configuration is quite complex to define so you dont get bad alerts
Splunk Infrastructure Monitoring,G2.com,"
Mohit G.",,3.5,Support is awesome and so is general uptime,UX is sometimes confusing and graphs are not easily understandable.
Splunk Infrastructure Monitoring,G2.com,Verified User,,4.5,SignalFX dashboards have helped track several transactionsDashboards UI can be improved to facilitiate drilldown easily. Latency to load some of the dashboards is an occasional concerns.,
Splunk Infrastructure Monitoring,G2.com,Verified User,,4,UI to visualize data points is sleek. Signalflow APIs allows programmatic access to data points ingested and you can use that to build customized monitoring on top it.,Charts sometimes does not load in reasonable time if there are lot of metric time series.
Splunk Infrastructure Monitoring,G2.com,Verified User,,4,Love the ability to define metrics using statistical measures.,"Dashboard is a little cluttered, hard to organize dashboards and distribute across a number of users."
Splunk APM,G2.com,Verified User,,4.5,"It is one of the best tool to track performance and logs for an application. It gives feasibility to end user to create different queries to get their required statistics for the application.

One of the best think i like most is that we have different timeline options and we can search with any key words and this tool will display related logs in quick response.

Other thing that i like most is that we can have visualized dashboard for our statistics and logs as per our requirement which makes other to read same gor better understanding.","Some time it is difficult to get proper logs and also if we are fetching results for longer time, this tool takes more time tome to display logs or results.

But overall it is one of the best monitoringTOOL which i ever used."
Splunk APM,G2.com,"
Kevin V.",FEMA Housing Program Inspector,4,"Our QA and engineer team love the high quality data delivered from this tool. They've reported that in the past many things get missed, but with Splunk APM some of the smallest technically issues always get caught, which not only makes our products better, but makes our customers happier.","It can be difficult to pull logs and data reports sometimes, and we wish that process was easier. We usually just pull broader reports so we dont have to do it as often, but sometimes we only want to focus on a specific log and its troublesome doing so."
Splunk APM,G2.com,Prateek G.,Development analyst,4.5,"This application is used for log monitoring. You can easily search, analyze and visualize the information from application and tool logs.",There is nothing which I dislike about this application.
Splunk APM,G2.com,Verified User,,5,"Monitoring can be achieved at no infrastructure cost. The report, dashboard and alert functionality is awesome",Nothing as such. I like it as far. It satisfied all our needs.
Splunk APM,G2.com,"
Vivek P.",Senior data engineer,4,"Splunk is having good features like filtering log, creating dashboards and Alerts

Real-time log analysis

Real-time alert and monitoring

Easy to setup

Good support

All logs in one place in a readable format

Historical log analysis

easy to create Dashboard",Integration with other tools makes it complex.
Splunk APM,G2.com,Jack J. K.,Information Professional,4.5,"Detailed analysis of all types of information that is implemented in the different security systems that our company has, thanks to this we can collect hundreds of reports, which show us where we are failing and what improvements we can make to have a more secure environment of what it is currently, detecting all kinds of cybernetic holes, which can be an open door, to unscrupulous people, who try to access our information, the implementation of splunk is very adaptable, that can be deployed in the cloud, , for scanning and protection of this type of information, or in the physical equipment, where you can also perform the same process of monitoring and constant protection, Splunk support is very fast, and respond to any question almost immediately.","It can take a long time to load certain features of the application when it is being used online, I have tested it on different computers and performed internet stability tests, and it also takes time to load, it seems that there was a bug, in certain features of the application , which slow down the load of these."
Splunk APM,G2.com,"
Adam B.","Director, Mobile Product Development",3.5,Searching your logs is made simple with Splunk. Learn the syntax and go searching for clues to any problems you're setup to record for.,"Pricing. It's understood the sheer amount of events posting to Splunk, bit their pricing is a bit high for what they offer."
Splunk APM,G2.com,Verified User,,3.5,"Log review, pattern search, alert, dashboard, statistics. The performance is very good. Relatively easy to teach yourself to use.",Can be cumbersome when editing the date/time range. User and role management can be challenging depend on how things were setup.
Splunk APM,G2.com,laura c.,IT Specialist,4.5,"Excellent software through which we can search and analyze all our IT infrastructure sitting at a single place. It has an excellent customer support and the user community is really healthier. Absolutely neat and simple product. Monitoring work is simplified in the presence of lots of plugins. It provides users with wide range of information. After configuring, one can easily and quickly detect anything he wants. Most powerful software for analyzing, visualizing, transacting and creating auto alerts immediately.",One of the cons of this software is that it is quite costly. Sometimes this software takes quite long time in loading but this is a minor issue that can be resolved. Another limitation is that as it is complex so it is not suitable for larger systems. It needs some improvements.
Splunk APM,G2.com,Verified User,,5,"It is fast, simple and can track any details in Log just like Thanos's Snap.",I am not sure if any one will dislike SPLUNK. But yea sometime it takes time to show the home page. Otherwise it rocks.
Splunk APM,G2.com,Carlos Eduardo P.,Coordenador de projetos,4.5,"The facility to index logs in format key-value and the easy way to create monitoring dashboards.

The team responsible for monitoring learned to use the tool very fast. :D","Expensive tool, you need to pay for indexed log volume/day."
Splunk APM,G2.com,Verified User,,4.5,The best part about Splunk Cloud is the online community and support that the Splunk team provides. Any question you have can be answered by an expert in their online board in just minutes.,I'm not a huge fan of the non-customizable UI in general of the Splunk platform. It can be difficult to customize the design component.
Splunk APM,G2.com,Verified User,,4.5,Ability to collect and index data and then performing search and analyze the data with ease,I feel Splunk dashboard for visualization could have been better with more customizable options and widgets.
Splunk APM,G2.com,Jeff K.,Local Support Engineer III,5,Splunk takes the tedium out of sifting through lengthy log files. It helps to eliminate the possibility of missing important events in the volume of events in a log.,At first it took some time to get familiar with the Splunk Programming Language. It didn't seem very intuitive.
Splunk APM,G2.com,Verified User,,4,"Security and Manageability. It's a product with high compliance necessity, and they meet demand.",With those security requirements come an additional level of restrictions in terms of vetting apps.
Splunk APM,G2.com,Verified User,,4,It has a lot of queries we can run. There is a huge leaving curve though,Being to the right questions takes time n gives a lot of results which have to sift thru
Splunk APM,G2.com,Carlos Z.,Associate Security Consultant,4.5,"Time to value data and versatility, dashboards and visualisations to enrich data","Nothing big, just some restrictions compared to the enterprise version"
Splunk APM,G2.com,Verified User,,5,We moved our on prem splunk instance (100gb a day) to the cloud and its been amazing. Its so nice not having to manage the infrasturcture (except for heavy forwarders),Having to contact support to install splunk apps. Sometimes we have to wait for them vs doing it ourselves faster before.
Splunk APM,G2.com,Verified User,,3,"It is good for capturing, indexing and correlating real time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations",Does not work effectively for small amounts of data. Data needs to be quite big and wide range
Splunk APM,G2.com,Verified User,,4.5,You start driving value of your business directly instead of spending time on infrastructure and setup.,For app deployments we have to go trough Support which may take more time.
Splunk on call,G2.com,"
Justin S.",DevOps Engineer,5,The Rules Engine is great - I've used annotations to attach runbook articles to our alerts. The timeline interface is simple and easy to understand.,"VictorOps was recently acquired by Splunk, which is notorious expensive, so I'm still a little worried about future price hikes. For now, however, Splunk has actually reduced the cost a bit for us."
Splunk on call,G2.com,"
jonathan m.",,4.5,"VictorOps offers integrations into all of our production environment, both cloud and on-prem; as well as tie into our primary group-communication package. We are able to route these disparate alerts through a singe notification tool; so that we do not need to install or monitor a variety of apps. The fine-grained controls that are in place for each of our data teams is also wonderful. TeamA needs 15 minute escalation thresholds with a backup team member; while TeamB only requires an hour-long window. Management can be slotted anywhere in the escalation chain as required by each team.",battery usage when on call; and the phone app doesn't have 100% feature parity of the web portal. But both of those may be the nature of the mobile beast.
Splunk on call,G2.com,"
Brian A.",Director IT & Cloud Operations,5,"Both the web and mobile app are fantastic that allow for full control whether you are on a computer, mobile app, or Slack.",That the app wakes me up in the middle of the night! Truly don't have any dislikes with the solution. Support is always willing to assist with any issues including finding a solution due to any specific business requirement you have.
Splunk on call,G2.com,"
Roberto Enrique R.",Operations Developer (DevOps),5,"The ability to handle incidents, escalations and grabbing point duty off my teammates from the mobile app is awesome. Also, the fact that alerts from VictorOps override my phone's sound profile means I can silent my phone and sleep tight while not being worried of missing a critial alert while asleep during 24 hours point duties.

The app is also light and have seen lots of improvement over time.

Working with the API is a bliss and it has many integrations with default tools like Zendesk.

I love it. 1000% recommended.",I would like to be able to schedule overrides and change regular scheduling from the mobile app for emergency schedule changes.
Splunk on call,G2.com,Verified User,,5,"I use victorops on a daily basis with a team of other devops people, and by allowing us to schedule and customize our alerts whether that be though its many integration points or its various methods of alerting. Its easy for us to switch shifts and set up schedules. I enjoy the many different contact methods it supports so that I can set it to text me, send a push notification or call me.","In general I enjoy the android app, it's completely functional, however i'd like it to reach feature parity with the website, i'd like to be able to do all the management stuff i need to do from the website from the app. Besides that, they could also introduce a dark mode on the web version of the application"
Splunk on call,G2.com,Mark B.,Director Of Technical Operations,5,"VictorOps' transmogrifier and timeline are features that put them well ahead of other options when I last evaluated them against other providers. The ability to have a running stream of what has happened recently right at your fingertips when an alert goes off is invaluable to understanding the context of the problem.

Similarly, the ability to amend and modify alerts and information as they flow into the system is incredibly valuable for adding context that is specific to the alert, from links to runbooks and other information to embedded images showing relevant graph data.

The reports are also rather nice. With the ability to pull in every event around an issue to quickly generate postmortem reports that cover the key conversational points in the chat, the main events that were relevant and other incident milestones.

VictorOps hits the right notes on the main areas you'd expect too, customizable alert sounds, flexible notification options, a reliable app, SSO support, etc. The override for covering for someone is simple, and even more so if you want to just ""take"" the shift of someone else.","The SSO support isn't as strong as I""d like. The scheduling for oncall rotations is one that seems to be really difficult to get right. Almost no-one has found a way to provide a solid solution there. They all work great for co-located teams, but for teams trying to handle on-call rotations for team members around the world things get really dicey -- especially if you want to try to avoid waking people up. I wish this were better supported by VictorOps.

I wish the slack integration were better as well, so that we could more easily include VictorOps in conversations that happen in various slack channels instead of remembering to ""chat"" in its interface. This is not a simple one to solve, but it'd be great to have say, the ability to use commands to enable VictorOps to start tracking chat, then turn it off, etc for individual channels."
Splunk on call,G2.com,Verified User,,,"We can set up multiple escalation contacts and multiple methods to contact our users. Mobile App is excellent and is kept up to date, especially now that they have implemented Dark Mode. Easy to process tickets in both the mobile app and Web page. Integration with SSO/Last Pass is a winner for us as we don't have to remember our passwords in middle off crisis","Sometimes, instead of clearing out alerts we have from Meraki, the all clear message will create a new alert we get paged on.

When there a flood of alerts , our integrated messaging room can be flooded with messages as well, but that can be modified"
Splunk on call,G2.com,"
Darion F.",Full Stack Developer,4,This tool was really easy to set up and integrated into slack and email for my team. We were also able to transform the messages from our logging database and got a more specific use out of it.,theres not much to dislike as it seems that combined with our other tools its just too great of a fit.
Splunk on call,G2.com,"
Jacques B.",,5,"The fact that VictorOps has an Android app, and can be set for Push, SMS, Email, and Phone call notifications, as well as can be integrated with Slack. I find the web-portal a little bit sparse, and cumbersome, but the actual service works great.","find the web-portal a little bit sparse, and cumbersome,"
Splunk on call,G2.com,"
Peter W.",Chief Operating Officer,5,Breadth of integrations couple with the smart way you can tailor alerts using their Transmogrifier,Some of the interface can seem a little cluttered.
Splunk on call,G2.com,Verified User,,5,"Multiple team and personal escalation paths ensure that alerts are sent to the right person, not wasting anyone's time.","I leave the desktop app running all the time, and sometimes I have to refresh to see the ""timeline"". This is a very minor problem, it does not detract from the overall app functionality (and it could be my browser)."
Splunk on call,G2.com,"
Ernest M.",,4,"More than just oncall scheduling, reaches deeper into the incident management process with chat integration, reporting, and the transmogrifier.","The oncall calendaring is greatly lacking, you can't make by-hour, by-day schedules without crazy workarounds. Reporting's still pretty basic."
Splunk on call,G2.com,S N.,,4,Great alternative to PagerDuty and other similar services. More reasonable pricing. Office telephone call-based alerts.,The user interface can be hard to navigate.
Splunk on call,G2.com,Verified User,,5,Fully customisable and has a lot of sources to get alerts in to victor ops.,More fluid setting of roster - we don't just have a simple rotation - it varies quite dramatically and requires someone to update the roster every few weeks.
Splunk on call,G2.com,Verified User,,5,Powerful on-call scheduling and reliable service. Customization works exactly as we need it for notifications and rotations.,Being on call. Lack of integration with Autotask.
Splunk on call,G2.com,Spencer H.,Senior Product Manager,1,I like that I can create incidents and respond to tickets.,"Not user friendly. Very difficult to configure. Some simple, helpful features are missing (versus competitors). My development teams do not want use it because of these issues."
Splunk on call,G2.com,William C.,Director of Client Information Services,5,"Easy: the people.

I tested, built, deployed, configured, managed, and process-improved a critical VictorOps installation for a popular and growing Seattle-area website. I was there as a SQL DBA, but have a knack for the space after 20 years with folks like Microsoft Expedia, Zillow, Hewlett-Packard, BSU, Washington State, Allrecipes, and Wizards of the Coast. I've seen a lot of environments through a ton of seasons of growth and development and massive over-night site upgrades and painful outages. it may be the one time I will give myself permission to say, ""Been there, done that.""

VictorOps is the first time I worked so closely with a tool and the organization behind it. I was determined to put an end to the numbing deluge of alerts keeping folks on edge all hours of every day.

We had multiple monitoring systems, including, ouch, SCOM, and had to knit it all together. I wanted clean, actionable alerts that would reliably escalate. I wanted historical data that could be used for Root Cause Analysis. I wanted a solution that would be effective from anywhere and any device.

VictorOps delivered, and more.

We got things quieted just in time for the dust and noise of a major migration into the cloud. If you have done that work, you understand things can get a little hairy. To top things off, we also encountered a lovely DDOS that took us down for an entire Saturday.

VictorOps was essential to both, and we were just barely cracking into the really good features.

Did I mention the people? Send them an email and mention this review and say hello. You will know what I mean right away. VictorOps is good people building important solutions for our time.","Well, it can be tough to be critical of something for which I have such affection. I will say the thing that comes to mind a year later was the difficulty of managing the calendars. I know I could have reached out for help earlier, and believe that would have made it easier. Still, most of what I worked with was (to it's credit) very intuitive. It seems (again from old memory) that sometimes I had to click in and out of different things to remember how to set up overrides or configure for multiple teams. Just before I left we were looking at extending the deployment into the coroporate IT space. I remember it was getting a bit tricky.

The other thing was the transmogrifier. That needed some development into a more robust rules engine. I wanted to nest things, and couldn't. I wanted to create conditional flows that were easy to track, but couldn't. I understood at the end that more development was underway, so feel confident it must be looking great a year later.

I feel like there was one more thing. I'll write again if I think of it."
Splunk on call,G2.com,"
Valerie H.",Service Delivery Consultant,5,Support is ALWAYS willing & able to solve my issues & answer questions!,There has been nothing that I've disliked or had a negative experience with.
Splunk on call,G2.com,"
David L.",Director of Development,5,VictorOps is an amazing company of great people! Anytime we've had issues with the platform they've reached out to us through various mediums including social media to keep us up to date and aware of what's happening. The service just works too. We have never really had any issues that caused any major issues with our day to day work.,"The only issue I've ever really had is that their UI isn't the greatest thing in the world, but they've been improving it quite a bit lately. Their API is still young as well and feels a little clunky at times. Again, it's something that they've been improving lately."
Splunk on call,G2.com,"
Scott P.",Systems Architect,4,Single pane of glass to see the current situation of systems. Having messages from various systems hit the same timeline makes it easier to spot wide spread issues.,API can be a bit obtuse. There are some features that only appear to exist in the mobile app.
Splunk on call,G2.com,Verified User,,4,"i like the separate columns for triggered, acknowledged and resolved alerts","i cannot easily search, and cannot delete comments"
Splunk on call,G2.com,"
Carlos G.","Manager, Software Development, Delivery Pipeline Engineering",4,What I like the best is the simplicity to set it up and to integrate with other tools. as well as the versatility to create different teams with different escalation schedules and paging policies. I also like having the ability to alter some of the alert fields using the transmogrifier.,"There are some limitations when integrating with other tools. E.g., I use Jira to manage issues, and I can set Jira up to trigger sending alerts to VictorOps. However, these alerts only contain limited information from Jira, I also miss the ability to communicate back to Jira. Another thing that I can't do, is to re-route issues to a different person, so when I acknowledge a case, I become the owner and I can't delegate it to a different person."
Splunk on call,G2.com,J. Steven Y.,Site Operations Manager,5,The fact that I can combine escalation/rotation schedules directly into a tool with consolidated monitoring was exciting. The added bonus of being able to route between various escalation points and direct communications for incidents is simply mind-blolwing.,"The only thing thus far I have slight issue with is not having a tabbed view of environments. I would like an easier way of viewing what is production versus pre-prod alerts to better filter what takes precedence. I can do this in a round about way with transmogrification of incoming events and manual filtering, but I would like it to be simpler and built in."
Splunk on call,G2.com,"
Filipe F.",Cloud Engineer,4,"The incident timeline is always showing what are the recent events on our infrastructure. I also like the way it is easy to integrate external alerting tools like CloudWatch, Zabbix, NewRelic and even simple bash scripts can use just curl to create an alert.

The follow-the-sun team rotation is also awesome, we use that on our team and it was really simple to setup and get started using.",It is a little bit expensive which makes difficult for smaller companies to use.
Splunk on call,G2.com,"
Matthew F.",IT Technical Support,5,"Instantaneous alerting for outage, ability to delegate alerts to team members.","Since the calls use text to speech, its sometimes difficult to hear the name of the server which has an outage, though once aware you can just check the app."
Splunk on call,G2.com,"
Chad L.","Director, Technical Operations",4.5,"VictorOps has given us a place to send all alerts. Continuous integration, infrastructure monitoring, Zendesk, etc. That means that we spend less time configuring alerts in multiple different applications and instead configure them once in VictorOps. It also means not having to alert 20 different people, only the on-call user will know (if we choose so) the alert is happening and this has fixed the alert fatigue we were experiencing.","The on-call scheduling could use some tweaking. It works well for teams that hand off on-call on a consistent schedule, but we have one team that might hand off on-call multiple times during the day and the hours might not always be the same day to to day. Having a calendaring system (not unlike Outlook meetings) as an option would be handy."
Splunk on call,G2.com,"
Cameron H.",Site Reliability Engineer,4,"I love their responsiveness to the community and their working directly with us to make the best of their solution. Web hooks and other features are coming along nicely. The company really does well in the DevOps realm and provides CI/CD on their product.

Any time I have an issue or a feature request the team is quick to respond and to implement requests.

The team also is a leader in the DevOps community and they are willing to share their experiences with other teams out there.

I also love the fact that they are a local company so we are able to collaborate with them in person.",Nothing that I have disliked hasn't already been addressed. The one they are working on right now is the sms length sent from VO but that is more on the Nagios side of the house than VO.
Splunk on call,G2.com,"
Sky L.",Senior DevOps Engineer,4,"The ChatOps nature of VictorOps is one of the biggest reasons we chose it over competitors. They are a growing company and very responsive to customers needs. Anytime we've ever had an issue or requested a feature they've replied immediately and kept us informed of their progress. Aso, integrations! The amount of integrations (DataDog, HipChat, StatusPage, etc.) already matches our existing needs and it continues to grow. On top of all that the Transmogrifier has been very useful for us in amending alerts with critical information like graphs and Runbooks.","The API is not as robust as I would like, but there are many built in integration's. That is being corrected though with many improvements being added and in the pipeline."
Splunk on call,G2.com,"
Aaron A.",DevOps Consultant and Evangelist,5,"VictorOps has a very clean, streamlined approach to alerting and some excellent DevOps philosophies tied into product design that really create a top-notch product.

My favorite feature is the Transmorgrifier that allows you to attach annotations and runbooks directly to an alert. So in the same breath that you get alerted about a problem, all the tools you need to fix it, can be linked. Very, Very handy.

The timeline layout lends itself well to the ChatOps philosophy and quickly allows you to see exactly whats happening. If your response is completed in Chat as well, it can all be exported in a single PostMortem Review. Very handy for quickly getting from Problem to Fix to Review and improvement.","The only real issue I have with VictorOps is the available API. There are some issues with the quality and quantity of the API currently published, but they are working on this now. They have also improved with the availability of outbound Webhooks that I have not yet had a chance to dive deeply into and incorporate in our own processes."
Splunk on call,G2.com,Verified User,,4.5,"Hands down my favorite aspect of Victorops, besides the fact that it integrates with nearly every monitoring tool on earth, is the Ack Back feature. With our previous on-call tool, alerts would be routed to the on-call sysadmin and there was no way knowing if it was a single flap or a critical issue until we actually dug in and investigated.

With Victorops, when Zabbix sends a critical alert followed by an OK alert, it automagically resolves the alert and informs the on-call engineer that his services are no longer required. It saves a lot of time and stress and is hands down my favorite feature.","The integration with our Zabbix server was not as easy as I had initially hoped. They have automated scripts that were supposed to set everything up, but I had to manually go in and edit their code to be compatible with our installation. I notified their support team of the issue and they said they would be addressing it."
Splunk on call,G2.com,"
Dave N.",Director of DevOps,5,"VictorOps is the Cadillac of alert management. The timeline and 'social' aspects of VO are what differentiate it from simple ""beep this person at this time"" offerings and having used it for a few years now, it's hard to imagine operating any other way. Being on call can be stressful but being able to easily 'loop in' help via the chat/timeline features is absolute gold.

In addition, the ability to change (VO calls them ""transmogrify"" - thanks Calvin!) alerts on the fly is a great feature. For example, we transmogrify our alerts to include a link to a runbook, a direct link to the logs for the service and the status of whatever public cloud we are using. You can also re-route alerts dynamically to a different team.","I think my only dislike is with the mobile app. The app generates alerts using push notification with a sound tied to the alert. Alerts have 2 status - alert (duh!) and resolved. Alas, there is only one sound you can associate with an alert. So you get woken up to RED ALERT but it's also RED ALERT when an issue is resolved. It would be great to have separate sounds per state."
Splunk on call,G2.com,"
Ian N.",Cloud Services Engineer,5,"From an operation perspective victor ops has allowed my organization to go from purely a reactionary based operational agenda, to a proactive team with awareness filled to the brims. We have the capability to tune and modify our configuration to generate even more detailed reports surrounding events that occur during shifts. Honestly the best feature would have to be the seamless capabilities when switching from mobile to desktop/laptop interface. I love the ability to ack an alert on my mobile device and read the full details, and then go to my system and write up any annotations corresponding to the alert I received.","So far you have the ability to isolate alerts to a specific team. I think a great addition would be the ability to boil down alerts to a specific team member. We have had several instances where there is only one resource available during a window, and since they are a member of multiple teams an alert was missed. Granted the alerts were not critical or customer impacting but the potential was there. Otherwise this is one of the most solid Alerting/On-Call/Dev tools I have utilized in quite some time."
Splunk on call,G2.com,"
Mike P.","
DevOps Specialist",5,"VictorOps was a great solution for us as it allowed all those on call to pick how they want to be alerted with custom options for phone numbers to call, email addresses to send to, sms and push alerts. Each individual doesn't have to worry about receiving a call at first if they are happy with sms or whatever works.

The other main plus of the platform is aggregating alerts into one timeline view. Logging into to VictorOps in the app allows us to details about the alert and what is happening around it. We have information such as new code deploys right in the timeline so we can determine if something we changed started the alert. We also use the transmogrifier to change alerts to have our runbooks and information about the cloud environments to see if they are having any issues. We also get collaboration on this timeline as everyone can post about the incident from victorops' interface or via integrated chatops.",I would want the ability to post to different slack channels in their slack integration. Right now it only posts to a single channel.
Splunk on call,G2.com,Stewart H.,Principle Engineer,3.5,My favorite aspect of their system is the ability to highly customize just about everything. We do this via a tool they provide called the transmogrifier which allows you to select fields on incoming data streams and perform actions/transformations on the data. This allows for everything from stopping the alert to adding data to the message. Their call rotation is pretty cool as well; way better than others that I have seen.,"The ramp up time is pretty heavy handed. It took us approximately a month to get it tuned correctly so that we weren't getting blasted by incorrect alerts. Once it was tuned though, I will say it is very good."
Splunk on call,G2.com,"
Dmitrii M.",Lead Systems Engineer,4.5,With Victorops you have a reliable method for delivery of notifications. You can be sure that notification was seen/acknowledged.,"Some articles in documentation are outdated (for example page about integration with Nagios XI).

Hard to use transmogrifier.

Support usually contact you during US business hours. I was never contacted during EMEA business hours. However we had no critical tickets filed with support."
Splunk on call,G2.com,Verified User,,4,"very configurable, easy to start and manage calls",configuration of alerts can be a bit cumbersome
Splunk on call,G2.com,John B.,Cloud Architect,5,Simple to use service that delivers exactly what is needed to handle all of our incident management needs.,"Some of the transformations have taken some testing to get right, but I really don't have a dislike. Sure I complain and have been known to use it's name as a swear word a few times. But don't shoot the messenger."
Splunk on call,G2.com,"
Leland G.",Associate DevOps Engineer,4,"The plugins, fantastic amount of them! We use them to integrate into all of our systems.","Not a whole lot, possibly the interface could use a rework but I saw recent updates coming along to it."
Splunk on call,G2.com,"
Brian C.",Software Engineer,5,"The timeline and being about to talk with your team in the timeline. This helps most when you can not immediately jump on an issue and you see someone else already online that you can work with.

The APP on android

The chatops integration","I wish the transmongifier had better support of reg-ex. We are sending all email through victorops and we would like to extra very specific keys and mark as warning, or immediate action.

When you have multiple teams integrating into victorops the ACK side of the tool gets busy, we have had many operates ack an alert for the wrong product and and not able to resolve this.

Also for chatops it would be nice to have specific routes go to different rooms."
Splunk on call,G2.com,Dan S.,Senior Lead Systems Reliability Engineer,4.5,Easy post-mortems and reporting. Design is based on all incidents being actionable (no bad practices such as snoozing alerts by engineers). Good integrations with third parties. Highly responsive customer support. Ability to re-route an alert within app to another team or team member. Good escalation policies and page out policies that allow each user [engineer] to craft their own mechanisms and policy for getting contacted. Ability to transmogrify incoming alerts to desired formats.,Hard to see on-call schedules far in advance.
Splunk on call,G2.com,"
Luis E. C.","Infrastructure Engineer, Value Pay Systems",4.5,"Alerts sorted by entity

Acks

Routing to the right team the first time",Splunk integration could be better. There are some limitations to the Splunk alerting though. I'd like to see an app for splunk on the splunk app store.
Splunk on call,G2.com,Verified User,,4,"Flexibility of product, continuous releasing of new features and improvement of existing UI.","Reporting is underdeveloped, administration can be difficult for larger companies."
Splunk on call,G2.com,Stacey Y.,System Administrator,4.5,I like how tightly it integrates with Nagios for on-call; allowing paging to be fully acknowledged.,I don't dislike anything at this point.
Splunk on call,G2.com,Verified User,,3.5,"Many options for alerting. Scheduling is okay, but has a learning curve.",Overriding on call is a a pain (one can not assign someone else on call unless admin). Scheduling intricate handoffs is difficult. Page loads are an issue with many teams/many users. Reporting could be more robust.
Splunk Platform,G2.com,"
Anjali O.",,5,Splunk is very good and efficient tools for monitoring purpose. We can add customs third party apps also to splunk that makes it more efficient. We can add customs alert and dashboard which is also cool.,There is nothing in particular that I don't like about splunk but if we want to specific speak for something than having splunk on legacy architecture is more painful to handle and manage as an admin.
Splunk Platform,G2.com,Filippo S.,Multilingual Support Specialist,4,Easy to create quick report and custom logs,The dashboard could be more streamlined and intuitive
Splunk Platform,G2.com,Verified User, Financial Services,4,The Splunk tool is one of the most helpful tool for creating customise searching of big data from different system with correct logging and responses. Splunk is very efficient searching tool with different visualisation.,I don't see any drawback expect the point that for some system is it able to display data for only 3 months or few months data. Apart from this cost is something which I would consider goes higer if we are accessing large data.
Splunk Platform,G2.com,Verified User,Banking,4.5,Splunk platform provides great insights on the back end calls and events that takes place when an application is submitted. The best part of Splunk is it has customization to various events.,"At times the values corresponding to the query does not reflect, this may be due to some Splunk platform being down. But it occurs at times and that could be resolved."
Splunk Enterprise Security,G2.com,"
Mohammed K.",Senior Engineer -Cyber Security,5,"Searching, Apps for each type of devices, Incident Review and Response, Asset Center are few of the excellent features in Enterprise Security.

All these features are very user friendly and provide the easy incident investigation interface.","Searching, Apps for each type of devices, Incident Review and Response, Asset Center are few of the excellent features in Enterprise Security.

All these features are very user friendly and provide the easy incident investigation interface."
Splunk Enterprise Security,G2.com,Sherry K.,Network Administrator,4.5,"I like splunk ES because it continuously monitors our system for potential threats and alerts us in real time so that we are able to prevent the threats before they ness up our system. I like its access anomalies dashboard which allows us to identify any breach and suspicious activity from users, this makes it easy for us to prevent any unauthorized and suspicious access and helps us protect our IT infrastructure and keep our sensitive data safe.",I don't like that i can only monitor the privileged accounts for suspicious activity or access breach it would be very helpful if i can monitor all accounts thisbwould hwlp see which account have anomalies and may pose a threat to our system.
Splunk Enterprise Security,G2.com,Verified User ,Banking,1.5,"very nice visualization and Analytics Engine with easy to create Dashboards, many 3rd party integrations and a vast and active community to support in case spluk support did not answer.","Lack of out-of-the-box features, another Toolbox additional to all other Splunk ""tools"" rather than an integrated Product. Integration, maintenance and customization effort needed are very high. The subscription fee is exploding, and we need to filter now the ingested logs dramatically ... which adds a new vulnerability. Splunk products have too many product vulnerabilities themself for a Security Product"
Splunk Enterprise Security,G2.com,"
Kartik S.","
Kartik S.",5,"It's easy to deploy, the agent /forwarder is very lightweight, and it can parse almost all log sources, which makes it the best in the industry.","Customer service needs improvement and the tool is a bit expensive, apart from that there are no issues with this product."
Splunk Enterprise Security,G2.com,"
Mubeen A.","
SOC - Security Engineering Lead",5,"Great product for security monitoring and reporting. Blazing fast searches, superb user interface and excellent visualization options. Also, reporting and other features are great as well.","Scalability is an issue and licensing costs are very high which makes this great tool hard to procure for SMEs. Also, support can improve to enhance the overall experience."
Splunk Enterprise Security,G2.com,"
Seereeram D.",Information Technology Security Specialist,4,"Enterprise Security has a built-in Risk Analysis Dashboard. This allows an executive-level overview of what is going on in an understandable format which can be viewed by non-technical personnel. It incorporates MITRE, NIST as well as CIS identifiers for threat activity, allowing high-level classification of assets, identity, and communication behavior.","If you are deploying this product for yourself, it is quite a challenge. Enterprise Security offers the single pane of glass for your investigation and monitoring needs, but to get everything onboarded can be daunting. The identity and assets enrichment was not straightforward and required a lot of manual work. For it to be optimized for full benefit, there is a layer of complexity along the journey"
Splunk Enterprise Security,G2.com,"
B M.",Senior IT Security Engineer,5,All the features were great. From the correlation rules to all the details in the reporting were actually great. Indeed a useful product when it comes to granular security.,Nothing to be disliked of. However it could have been great if they had a handy dashboard template for different enterprises.
Splunk Enterprise Security,G2.com,Seereeram D.,IT Security Specialist,5,Splunk Enterprise Security allows us to actively perform threat intelligence and analysis while providing results in an easy-to-understand manner.,"As with Splunk in general proper configuration and deployment requires a steep learning curve. In general, this is my only issue with Splunk, the complexity of configuration and deployment."
Splunk Enterprise Security,G2.com,"
Rohit S.",Technical Account Manager,5,Splunk is a great SIEM solution and its integration with almost any network and security device makes it a unique player in market. Its apps and super fast search options are best in class,No problems with splunk so far. Its been working very good
Splunk Enterprise Security,G2.com,"
Nikhil P.",Engineer trainee,5,"The best feature would be the user interface which is easy to navigate and understand. A little training on how to use the Splunk query language, and you are good to go! Easy to download or share the logs across various platforms and has a very insightful pictorial representation of data in graphs, tables, and various other forms.","It has an overwhelming amount of features that may go unused in some cases. It would be better if Splunk could be altered according to a user's needs. Splunk doesn't use MFA as far as I know, so it would be better if it is included. If queries aren't precise, your job (output) will be running for a long time."
Splunk Enterprise Security,G2.com,Verified User ,,3.5,"The best thing I like about Splunk Enterprise Security is that it comes as an add-on on top of Splunk Enterprise.

This thing makes it easy to deploy and use if you are familiar with Splunk.","I don't like that it doesn't come with many security use-cases and alerts out of the box and it's a bit difficult to configure it from scratch.

This product can't be highly customized, but it can be confusing for untrained personnel."
Splunk Enterprise Security,G2.com,Verified User ,,5,"You can customize all aspects of the platform, automate workflow actions, design rules with detailed drill down searches, enrich the notables with valuable context, and if you're willing to get creative and hack it a little bit, you can do unexpected things.

If you choose to follow this route, there is a great and active community ready to help you achieve even the weirdest of goals.","Hard to ensure the logs are processed into CIM compliance, if this is not done right, the product becomes mediocre. This process can require professional services and lots of maintenance."
Splunk Enterprise Security,G2.com,"
Munigala R.",Cyber Security Specialist,4.5,able tomonitor logsof end devices more deeply with every event been triggered in the console which helps for monitoring,no major dislikes but sometimes experiences timestamp issues with logs
Splunk Enterprise Security,G2.com,"
vivek sagar s.",DevOps Engineer,4.5,Easy to search and analize the issue based on keywords.,Queries can be lengthy sometimes. Otherwise output gets bigger and bigger.
Splunk Enterprise Security,G2.com,"
Vinay S.",Application Development analyst,5,The dashboard facility provided to view the different types of logs generated from our application and also the data gets stored. Which will help us to analyze. It also provides enhanced graphical user interface so that the end user will be able to easily navigate through the tool. Need to mention the charting capabilities of splunk which represents the data graphically which inturn makes the users to identify the variation in the logs generated by the application.this also feels very rich while using the same.It also helps I real time monitoring which provides us with the accurate and latest data which we will be able to figure it out. Also the BI dashboards adds the most value for splunk.we can use this for the SQL injection vulnerability fixes and the logs to store the same as well,It seems to be expensive and also felt the search operations on the dashboards can be made a bit faster than the usual speed. In simple words it will be easy if we optimize this dashboard search functionality. A problem that was we licensed it base don how much data we upload to them everyday.something changed I. One of our applications and it started changing the behaviour. Since the competition is very hight in the other business fileds it will be beneficial for Splunk to resolve these issues to keep up the top position and remain as a roller in this industry.
Splunk Enterprise Security,G2.com,"
Verified User ",,5,The analysis and indexing of any data format. Integration support for almost all of the security devices available in the market. SOAR feature addition makes it one of a kind in the industry.,Best product comes with a heavy price tag on it. Many SMB companies could not afford the price of the products and the add-ons.
Splunk Enterprise Security,G2.com,"
Scott R.",VP of Technology and Infrastructure,5,An enterprise level tool for log aggregation and management that enables an all inclusive approach to data mining for service management and compliance.,Expensive licensing model compared to some other tools available.
Splunk Enterprise Security,G2.com,"
Verified User",,4,VP of Technology and Infrastructure,"Too much features,took me sometime to understand the functionality"
Splunk Enterprise Security,G2.com,Verified User ,,5,Easy to manage dashboards and get the data you need right there,Navigation can be improved a bit to make it easier to use.
Splunk Enterprise Security,G2.com,"
Danny S.","Director of Planning, Engineering, and Innovation ",1.5,Nothing to add here. I hate the name as much as I hate the product.,Everything but mostly the cost and licensing model for anything Splunk has to offer.
Splunk Enterprise Security,G2.com,"
Sunny K.",Senior Technology Consultant,5,"The user interface(GUI), which is self-explanatory on every page or view. Also its security related investigation capabilities. It is real time.",Splunk can be expensive for large data volumes
Splunk Enterprise Security,G2.com,Verified User ,,5,I have been using splunk ES for about 1 year to support the SOC. I find the product produces a lot of information that increases the company's level of security,dont't find dislike for now. All is right
Splunk Enterprise Security,G2.com,"
Gopichand R.",,5,"It will providing all the future details in Splunk ES. Where we can get details summary reports in alerts. Depend on alerts. Like source, destination, users, workstations, Event code, login types etc.",There is nothing anything to dislike with this product. It's all in one.
Splunk Enterprise Security,G2.com,Verified User ,,4.5,Flexibility the splunk SIEM is very versatile,"Dashboards can be tricky to set up.

However, once set up a great security tool."
Splunk Enterprise Security,G2.com,Pathman P.,"
Snr. Systems Engineer / Security Consultant",4,"Splunk ES product that monitors real-time data generated from network endpoints, access, malware and vulnerabilities and generate alerts by analyzing and correlating them with defined and built-in rules. Administration is so easy and reduces security personnel risk of tacking security incidents. This is very useful and well recognized product every organization should setup.",Have not found any dislikes so far. great product.
Splunk Enterprise Security,G2.com,Verified User,,5,I love how diverse this software is. It's easy to create simple dashboards and searches or you can create very complicated searches and filter through specific data. Dashboards can be created so that other members of the team that aren't so technical can easily look at the visuals and see what is going on. We use it in security for a bunch of different areas of the company.,Somewhat of a learning curve to get set up and going.
Splunk Enterprise Security,G2.com,Verified User,,3.5,a crisp view of different logs and analytics,a crisp view of different logs and analytics
Splunk Enterprise Security,G2.com,Ashok V.,Software Engineer,4,Splunk is a very great tool for logging our SFDC events and it's 6 months and one year option for having logs of our log headers and log details is a killer feature,The UI can be more interactive and they can also be little competitive with pricing as the one year option will cost you a fortune as an organization and small startup also need to afford this tool
Splunk Enterprise Security,G2.com,Verified User,,4,I like the possibility do performan specific research about cybersecurity,"Nothing of particular,

Maybe splunk not Identity the threat in Real time"
Splunk Enterprise Security,G2.com,Verified User,,5,"Splunk gives you huge access to each end-point and everything on your environment. Especially, it allows you to make your own apps insdie the Splunk which makes it more fruitful. Because it can be customized according to your needs. As a cyber security team member, I was happy to use Splunk which made my event management like shelling peas.","I can say nothing. May be price is a bit much for developing countries. However, Splunk still deserves it."
Splunk Enterprise Security,G2.com,"
Riya S.",Fullstack intern,4,The best thing is you can setup it as your company wants. Moreover its a great software as a service for security. TO sell all the error logs in our development server we use Splunk in our company.,"The search is very slow, sometimes to search a particular log message it takes about 5 minutes. Moreover the error message doesn't come completely."
Splunk Enterprise Security,G2.com,"
Verified User ",,5,"Enterprise Security Adaptive Response feature is very good where you can directly take action from the one console. Previously, Splunk is used for monitoring only and now it is used as a post mechanism also. For example, If some malicious event comes from the endpoint and you want to isolate that endpoint. You can create a new action and use that to isolate endpoint.",Splunk Enterprise is an add-on on Splunk so it is not isolated from other addon. We might face some security issue if other addons are conflicting with ES. It should come as a product incorporated on top of Splunk. I disliked the slowness of the App when it is installed on the lower configuration VM and it is very heavily built addon with so many javascript and python scripts.
Splunk Enterprise Security,G2.com,"
Rmn C.",,4.5,The UI is so simple and interactive that you provide a simple search string and this powerful tool looks at your terabytes sized logs and show you result in an index form and that too in seconds. It also helps our OPS team to perform a log forensics.,This tool becomes very expensive if you have huge logs and if the logs keep on increasing so will the price to use this tool. The support from SPLUNK team is not that great.
Splunk Enterprise Security,G2.com,Verified User ,,3,"Configuration design: Thoughtful and mature documentation and design of the application regarding enterprise-class scaling on network storage.

-POWERFUL tools: The user interface lends itself to learning more about your organization from the logs you collect, through metrics of trends of the logs being gathered. There are also specific modules/add-ons for popular applications to provide more value and event-based monitoring, all without having to develop in-house dashboards and intelligence of those logs.

- Customization: You can create your own queries of logs, and event-based alerts.","Price: This product is not free for more than the minimal use. Pricing can be very expensive, relative to open source offerings. That is the trade-off you pay for not having in-house development of open source offerings. As this product is priced based on gigabytes of indexed logs, it is important to understand the scope of licensing necessary for your environment to determine if it is a good fit for your organization."
Splunk Enterprise Security,G2.com,Andrew Y.,Software Engineer,5,"Its abilities to list tremendous measure of information into occasions inside seconds, the different applications and extra, and its representations. It encourages continuous examination and can list any sort of information, likewise the equipment necessities of splunk are less. Splunk does not require any database to store its recorded occasions. A great deal of help and help is accessible in the network. Its extremely exceptionally simple to set up and can take information contribution from different sources like remote hosts, logs, contents, records, organize and so forth. In addition there is a free form also which permits to list 500 MB of information for each day. In conclusion, its UI is very client friendly.The truth that we can total and relate any occasions that we need is an integral asset in distinguishing and ceasing malignant movement on or against our system","I truly hated the way that we need to restart splunk at whatever point arrangement documents are changed, however I comprehend the explanation for, regardless it, restart takes a considerable amount of time. Likewise look handling language sets aside some opportunity to learn, it has a great deal of directions. The splunk expectation to absorb information is enormous and can take over a month to learn splunk thouroughly. Normalizing information is trying in splunk. What's more, numerous addons are Common Information display (CIM) good in splunk."
Splunk Enterprise Security,G2.com,"
paul R.",Software Engineer,5,"It has exceptionally educational dashboard which enables us to see information about servers in our condition. It gives visuals to the client when we select graphical portrayal, enabling us to change signs into visual outlines for example pie outlines, diagrams, tables, and so on. It is anything but difficult to scale with extensive informational collections. It underpins different sorts of information with ongoing analyzing.Splunk is extremely simple to introduce and they give bundle to both linux and windows based opertaing framework. establishment is simple simply unfasten the bundle and set the way and you are prepared to utilize","It tends to be CPU serious if not cautious. Early discharges were a great deal carriage, yet remediation's were brisk and brief. The heap on our quests, a few inquiries take for eternity. In some cases we have incredible trouble with motivating different items to parse logs accurately into splunk.pretty costly"
Splunk Enterprise Security,G2.com,"
Usman S.","Senior Analyst, Technical",3," Free to use for small 500MB or less daily ingress, quite nice for small use cases and learning

- No development work required to deploy and provide value.

- Deployment flexibility: client agents are available to use, or clientless configurations for multiple OS platforms. It's also very easy to deploy, not just flexible. its a very simple affair.","PRICE. The software is so powerful, and they seem to leverage this in the pricing of the licenses."
Splunk Enterprise Security,G2.com,Verified User ,,5,SPL makes exploring your data a breeze and dashboards are super helpful,Error messages need to reflect the actual problems
Splunk Enterprise Security,G2.com,"
Nimisha V.",Web Services Developer,4,I work at Fintech company and we use Splunk for checking error logs and tracking anything that goes wrong within the system. I like Splunk as it gives exact line number which is breaking the code which makes easier to debug.,The index should be accurate otherwise viewing logs is not easy.
Splunk Enterprise Security,G2.com,Alexander M.,Senior Consultant,5,i really enjoyed the ability to use Splunk integrations with the secops platform on ServiceNow. The ability to use the IDS system and endpoint information to enrich security incidents makes it very valuable.,There isn't much that I find an issue with Splunk. I think the platform does a great job of using customer feedback
Splunk Enterprise Security,G2.com,Verified User ,,3.5,"It was very easy to pull in lots of different csv files together to review alerts more effectively. moreover, alert generation worked very effectively when we were looking within splunk.",It was very difficult to write scripts to let splunk work with our automated processes. It was also very difficult to get splunk to give optimised results if the dataset is relatively small as compared to larger datasets on which the results are exceptional.
Splunk Enterprise Security,G2.com,Verified User ,,4,"It allows users to process and index their production data in their own raw format.

It allows indexing tools that allows to locate a specific data in a large pool of data. Easy to deploy on multiple OS platforms. Various aggregation tools for various use-cases. Can create customization based on your log query and event based alerts.","The enterprise editions comes with a huge price which can be a turn down as compared to other open source tools like the ELK stack. As the product is priced on the gigabytes of indexed logs stored, one need to have a clear idea on the business requirement to determine if it is a good fit for your organization."
Splunk Enterprise Security,G2.com,Mark A.,Splunk Big-Data Analyst,5,Splunk is a great application that is super fast to install and setup. Everyone should be using this product after seeing how great of an impact it makes on your security posture.,Splunk does charge a pretty penny for the higher levels of certification. But the cost paid to value earned is totally worth the cost of certifications needed.
Splunk Enterprise Security,G2.com,Verified User,,5,I like the visual dashboards of different levels of granularity. Easy to set up for from a backend developers point of view as it is compatible with existing popular enterprise frameworks using microservice architecture (Spring Boot). Great common ground for software developers interacting with data analysts as layout is in terms that both understand.,"A bit of a learning curve for the UI as it has lots of features and levels of data granularity , but at good that there's plenty of documentation."
Splunk Enterprise Security,G2.com,"
Paul E.",IT SRN Consultant,5,collection of data and provide another form of validating security logs supporting critical services,costly and need to be configured heavenly. not easy to find answers if you need to search
Splunk Enterprise Security,G2.com,Verified User,,3.5,"The main benefit is the ability to ingest many different sources, match it to the CIM and use disparate information across your logs to form a picture of what is happening.","unfortunately the incident management component is quite terrible. the way you drill down often requires you to rewrite queries in order to get the events that form a notable event. The interface was written by somoene who does not have to do the work. managing multiple notable events is now better with the case management, but still a struggle for workflows."
Splunk Enterprise Security,G2.com,"
Abhishek D.",Software Developer,4,"Me and my team have been using splunk for quite some time now, we are using it for our multiple clients, the ease with we can create reports in splunk is very impressive","We are using it for a long time now, and it has been a quite satisfying journey so far."
Splunk Enterprise Security,G2.com,Verified User,,4,The ability drill down to the smallest of the issue you face on a daily basis,Its sometime a heck slow to index data on the system making it difficult o get the required data
Splunk Enterprise Security,G2.com,Verified User,,4,"It has very informative dashboard which allows us to view data about servers in our environment. It provides visuals to the user when we select graphical representation, giving us the ability to transform logs into visual charts e.g. pie charts, graphs, tables, etc. It is easy to scale with large data sets. It supports various types of data with real time analyzing.","It is very costly. If the dynamic data is huge it affects the speed thus making it slow at times. Searches can a bit too much to understand, especially regular expressions and search syntax which itself are very complex to understand. The learning curve to Splunk is steep since takes a bit to get up to speed with the application."
Splunk Enterprise Security,G2.com,"
Nicholas S.",SCA Computer Operator 4,,"Splunk has a very intuitive search feature. If you are looking for either a single or multiple logs or the contents therein, you are in for a treat!",The setup for it is lengthy and at sometimes clumsy.
Splunk Enterprise Security,G2.com,Verified User,,3,I love that pretty much ANY logs from other applications can be ingested into Splunk. The ability to search and find data during a forensic investigation is critical and can help find a root cause.,"The cost. $10K per 10GB of log data ingestion. The more you ingest the greater the value, and you want to add more, but the cost keeps going up and up."
Splunk Enterprise Security,G2.com,"
Ashish B.",Architect,5,Data collection and classification of all the security logs.,required haevy configuration on premise and data collectors.
Splunk Enterprise Security,G2.com,Verified User,,4,Immediately sends exceptions via email to act on it,Slow User interface. Large file logs can be indexed better for performance
Splunk Enterprise Security,G2.com,Verified User,,5,It is very user friendly and helps analyse the machine date quickly with its features like dashboard knowledge objects etc .,If we have to get certified in this the entry level certification is free but after that it's a bit tough to get training and material for getting used to the tool
Splunk Enterprise Security,G2.com,Verified User,,5,"Reporting is great

Alerting is very good

Awesome log analysis","Is expensive

Steep learning curve

It needs work for best performing"
Splunk Enterprise Security,G2.com,"
Aleksandr N.",Teaching Assistant,5,"Spunk is easy to navigate, relatively fast given the data size it handles, and the UI is not snazzier than ever.","Sometimes, it's very very slow! It also takes forever to refresh and the UI can be very unfriendly every now and than, especially for pattern searching."
Splunk Enterprise Security,G2.com,Verified User,,4.5,The ability to store log data for a long amount of time and being able to generate reports based on log findings,Sometimes the system can be extremely slow when doing a big query
Splunk Enterprise Security,G2.com,Verified User,,4,"When you work in an environment with all the servers are locked down from level 3 support, SPLUNK was the only way to view what's going on in the production system. If your enterprise system is all SPLUNK enable you can easily track down exactly where the issue is.",SPLUNK does have a learning curve but once you master certain queries you will see the light!
Splunk Enterprise Security,G2.com,Verified User,,4.5,Splunk is very easy to install and they provide package for both linux and windows based opertaing system. installation is very easy just unzip the package and set the path and you are ready to use. The best part is there are thousand of splunk apps and add ons that can be used which can greatly reduce your effort. For visualization of data splunk provides out the box feature to create graphs and dashboards. Splunk also has the functionality to trigger alert once it meet certain criteria.,To search the data you need to learn yet another languaage i.e SPL-splunk processing langauage. They are not open source and free trial is also only for one month and once it expires you have to buy the license which is very costly.
Splunk Enterprise Security,G2.com,"
Swapnil S.",Senior Software Engineer,4,"Ability in the user interface for searching logs and processes, intuitive dash boarding, and a very robust alert module. Getting better visualization of threats in our environment via alerts are some of the features that make this a great tool.

Splunk itself is completely awesome. It has really improved the security teams ability to perform log forensics and confirm true positives.","It can be CPU intensive if not careful. Early releases were a lot buggy, but remediation's were quick and concise. The load on our searches, some queries take forever. Sometimes we have great difficulty with getting other products to parse logs correctly into splunk.

Also, Their Support form is not too good. It's confusing and sometimes redundant, or irrelevant."
Splunk Enterprise Security,G2.com,"
samant k.",Senior Programmer,4,"One can configure their own query to get related data on dashboard , Helps alot on analysis","The inline change in data structure can break the whole query , also configuring is little cumbersome"
Splunk Enterprise Security,G2.com,"
Verified User ",,4,I like that we can create real-time alerts and trigger on any level of customized query based on the logs.,"Some times it's too many details, but I believe that is okay in most of the cases"
Splunk Enterprise Security,G2.com,Verified User,,4,"The ease of use for report creation and alerts. Customers are unaware of the information that can be provided to them until we, the splunk administrators, provide a quick tutorial of the what we can provide.","I do like the product and there are no real negatives but the licensing, when using an annual license, the renewal doesnt' start after the expiration date of the existing license."
Splunk Enterprise Security,G2.com,Verified User,,3.5,"The best part I like about Splunk is that it is easy to deploy. You can a simple utility call Splunk lite to push your data from your servers to the main Splunk engine.The way Splunk indexes your data is very good. Which in returns good analytic results. The dashboard layout is usefull and is very customizable. Integration via ES and other plugins allows us to spend time on one single pane of glass, do a pivot investigation and drill way down into the logs that were ingested. Metadata is easy to find, the logs are parsed neatly and are relatively easy to read once you get used to them","The community could use better visibility, a central repository for splunk queries would be nice. We always need to wait a bit for latest release to be adopted at Enterprise level because of the unforeseen bugs.x.0.0 releases are frequently buggy, but they get patches out fairly quickly."
Splunk Enterprise Security,G2.com,"
Venkatesh V.",Software consultant,2.5,Alerts and error logs that receives via emails,Searching in splunk through queries is kind of difficult
Splunk Enterprise Security,G2.com,Verified User,,3.5,Splunk is VERY good at aggregating data from multiple data sources into an accessible user interface.,The data manipulation routines are not very good for anything other than straightforward log analysis. I have specific needs to do some recursive analysis and am unable to use this platform for said analysis.
Splunk Enterprise Security,G2.com,"
Sam J.",Business Analyst,3.5,Help restrict users to not go on sites needed,Too expensive but we got discount so not bad
Splunk Enterprise Security,G2.com,"
Jas H.",Network engineer,5,Easy to use. Easy to search. Easy to upgrade.,Reports are exported in csv file which are geanarally hard to read. Need pdf's for easy understanding.
Splunk Enterprise Security,G2.com,Verified User,,4,Splunk is a very powerful and very useful tool. It helps brings all of our data together allowing for us to pick exactly what we want from the data.,User support forums need work.Its hard to find the information you need.
Splunk Enterprise Security,G2.com,Verified User,,3,Splunk makes it easy to put data in and get data out - exactly what you would hope for from this kind of product. Dashboards are easy to create and share. Data is easy and fast to query because of the Splunk indexing engine.,"Splunk uses its own proprietary query language to its one extra thing to learn before you can begin to get value out of the system. Also, while there are several types of dashboards you can make, they are not super flexible to customize out of the box so you have to rely on third party extensions."
Splunk Enterprise Security,G2.com,Verified User,,2.5,Event monitoring and Error analysis through logs,Interface is not very intuitive. Commands used for queries are not straightforward.
Splunk Enterprise Security,G2.com,Verified User,,3.5,I like the streaming events that I can find when I do searches on when looking for bad stuff,I am just learning this platform and so far there isn't anything i don't like
Splunk Enterprise Security,G2.com,"
Verified User",,5,"The best is the flexibility of SPLUNK - you can configure reporting/alerting on everything you want. It's all depends on your log files.

It's a great tool for monitoring.

User friendly.","The biggest cons is the cost. It's a bit pricy.

Some reports it takes time to generate."
Splunk Enterprise Security,G2.com,"
Verified User",,2.5,Ease of indexer support on Splunk Cloud.,"Very hard to make use of Splunk Enterprise, way too much build, index mapping to useful correlation rules for ES to be functional"
Splunk Enterprise Security,G2.com,"
Nathan P.",Splunk Administrator,5,"Splunk enables me and my customers to find needles they didn't know they needed in stacks of other needles. A large portion of our solutions started in hallway conversations leading to ""I wonder if Splunk could ..."" and it invariably can.

In an enterprise environment of any complexity, there are hurdles with any product, but the Splunk community, as well as education and docs teams are incredibly helpful resources.

They offer trial, dev, and dev/test licenses, so I can run Splunk at home, on my laptop, as one-off testing setups, etc.

They also offer free licenses to non-profits under their Splunk4good program.","x.0.0 releases are frequently buggy, but they get patches out fairly quickly.

Splunk could really use a naming scheme makeover. (I'm looking at you, deploy*.)"
Splunk Enterprise Security,G2.com,"
Verified User ",,4.5,"Helps IT departments gain deeper analysis based on the customer’s environment, leveraging Splunk’s broad ecosystem of security and IT technologies and products.","Splunk is all grown up now and, as such, needs to continuously ramp up revenue. But have to create appropriate license models, for each business to receive"
Splunk Enterprise Security,G2.com,"""
Verified User """,,4,Splunk has the advantage of being the biggest player in the space.,Stagnant product development and a company that is resting on it's laurels.
Splunk Enterprise Security,G2.com,"
Kalyan M.",Sr. DevOps/Cloud Engineer,3.5,Just by running a simple query it gives us the exact logs,First of all before one starts using it they have to learn the syntax. It is kind of different from your regularquerying style. But once you get the hang of it it is easy to use.
Splunk Enterprise Security,G2.com,"""
Verified User """,,4,I used it to check the tokens in my company. It is fast research and real time result. Good.,Ui lay out. Need to spand time to get used to do with it.
Splunk Enterprise Security,G2.com,Verified User ,,4,splunk is an awesome tool. i like using splunk,neeed more help and autofill features. help with writing good queries
Splunk Enterprise Security,G2.com,Verified User,,4.5,Splunk secrity information and managment is really smooth to use when it comes to scalable big data solution,It is costly and there us a huge learning curve.
Splunk Enterprise Security,G2.com,Verified User,,4.5,Splunk is a better tool that ever seen to view the production logs especially,It is costly and there us a huge learning curve.
Splunk Enterprise Security,G2.com,Verified User,,4.5,Splunk is a better tool that ever seen to view the production logs especially,I think it should have some mechanism to raise Incidents automatically
Splunk Enterprise Security,G2.com,Verified User,,4.5,I use it for running prod queries and getting real time output.,Writing the queries is not intuitive. Better syntax required
Splunk Enterprise Security,G2.com,Verified User ,,4,Displays logs of transactions in detail with time and attributes and other specifics.Easy to search for what is needed.,none
Splunk Enterprise Security,G2.com,Verified User ,,5,Indexing and the graphs that we can create using the data,I like everything about this software and so far have no regrets
Splunk Enterprise Security,G2.com,Verified User ,,4,"Provides very helpful dashboard, reports that helps to provide the production support very effectively","Provides very helpful dashboard, reports that helps to provide the production support very effectively"
Splunk Enterprise Security,G2.com,Verified User ,,5,correlated threat intelligence that I can readliy translate for the c-suite.,No comment on this item. I receive reports only.
Splunk Enterprise Security,G2.com,Verified User ,,5,"Splunk we are using for our monitoring and logging purpose, it really nice to see all the logging mechanism unde cloud.","Nothing much to say about this wrongly, everything is going well."
Splunk Enterprise Security,G2.com,Verified User ,,4,"Easy queries to check logs, errors, no of users etc.","Little slow may be browser issue, sometime didn't show all details"
Splunk Enterprise Security,G2.com,Verified User ,,4,"Super powerful, smartly designed, intuitive to use, and endless number of use cases.",Upfront and ongoing costs are a bit pricey. There are other products on the market that can do most of the same things Splunk can do for a much lower price point.
Splunk Enterprise Security,G2.com,Verified User ,,5,"There is a learning curve to using this tool because there are so many features, and sometimes it's hard to find the right features.",All the dashboards and displays are very helpful in monitoring real time risks. Alerts are timely and makes it easy to track and resolve threats.
Splunk Enterprise Security,G2.com,Verified User,,5,The search UI interface. The forwarder that they provide does excellent job,It is UI based. A command line version would also be interesting
Splunk Enterprise Security,G2.com,Verified User,,4,"Brilliant to build dashboards, Brilliant to build dashboards Brilliant to build dashboards",Nothing. Brilliant to build dashboards Brilliant to build dashboards Brilliant to build dashboards
Splunk Enterprise Security,G2.com,Verified User ,,4,Fast Response with automated actions and workflows,"User interface needs some organization

Web doesn't start after upgrading Splunk Enterprise Security"
Splunk Enterprise Security,G2.com,Verified User ,,4,Monitoring is best in capability of this tool is best in I dustry,Real time operations would help in addressing many issues
Splunk Enterprise Security,G2.com,Verified User ,,4.5,For large infrastructures is a best choice to work with,nothing i is pretty much helping for my need. i dont see much issues in it right now
Splunk Enterprise Security,G2.com,"
Richard G.",Splunk engineer,5,"It's flexible and powerful while still being easy to use. Valuable insights can come quickly with minimal effort.

The user community, both online and offline, is active, friendly, and very helpful. It's one of the best user communities I've encountered and has resulted in hundreds of apps (plug-ins) available for free use to help make Splunk even easier to use.","Larger implementations can be complex to build and maintain, often needing Professional Services assistance."
Splunk Enterprise Security,G2.com,Niket N,,5,Splunk is a very powerful Data Analytics platform which can be adopted by users of all levels i.e. from tools like Data Tables for Novice to Splunk's Web Framework for Experts. What I like best is the significant improvements and capabilities they bring into the software with every major release is simply mind blowing.,"We always need to wait a bit for latest release to be adopted at Enterprise level because of the unforeseen bugs. Good thing is one of Splunk Support, Professional Support, Splunk Answers Community and Slack might be able to assist with workaround or solution."
Splunk Enterprise Security,G2.com,"
Steven Y.",Software Engineer II,0.5,"This tool does what is supposed to, capture every possible thing.","This tool captures far too many logs, I think our company configures it badly but search for logs is not helpful."
Splunk Enterprise Security,G2.com,Verified User ,,5,"It isn't really a question of whether or not you can accomplish something with Splunk. The question is more about how much time and money it would take to accomplish something using Splunk. Some things are very simple and Splunk does provide a low barrier to entry, allowing you to obtain value from your data right from the start. While it has a low barrier to entry, it is also very extensible and allows you to stack on top of Splunk to leverage the platform for whatever your specific needs are. This is why it is so beneficial across many different sectors of IT. On top of the actual product, the community is top notch and always looking to help should any issues come up.",Cost. Splunk is not the cheapest product and it can be a fight to get funding.
Splunk Enterprise Security,G2.com,Verified User ,,5,"Splunk is easy to install and very easy to run. Just 5 minutes and you are up and running. Splunk tool can help in such scenarios in which machine data can be fed directly, which can process dirty data. Once the data is processed, you can locate the error points in less time. Though Splunk was launched earlier for machine data processing as Big data came into existence, it became more used in the market. As Splunk can process the even massive amounts of data so, Big data people use it to process, analyze, and store a significant amount of data. It has made the data processing easier and superior for the Big data professionals these days.",some linux support for universal forwarder stuff.
Splunk Enterprise Security,G2.com,"
Juan Carlos Q.",,4,"Me ha gustado mucho la sencillez en la instalación, y en su uso una vez instalado.

Es destacable la posibilidad de implementar apps adicionales.","El consumo de recursos podría ser mejor, y podría tener implementado varias apps por defecto."
Splunk Enterprise Security,G2.com,"
Myles W.",,5,"The ease to scale and ingest multiple types of data sources with minimal effort. The effortless ability to begin digging through data without fully comprehending the content of the data itself.

ITSI is also a phenomenal App that really allows us to dig deep into services!",I've had a few issues with Apps and/or Add-ons working OOTB without a few customizations. Overall I don't have many dislikes about the product itself.
Splunk Enterprise Security,G2.com,Prem Kumar S.,,5,"Best about splunk is the ease of use of he product and its rich inbuilt functionalities to parse and clean unstructured data to give business insights in real quick time, for me splunk is a magic band that I hold everyday :)",MLTK could be more advanced and improved with lot more usecases and examples.
Splunk Enterprise Security,G2.com,"
Steven B.",Senior Security Architect,5,"The ease of splunk for using it to learn new insights into our data. With traditional log systems you can't review old logs and events using the new understanding you have about your data. However, Splunk performs extractions done at the time you search and allows you to look at old data with a new light.",The product can be very expensive for large scale. The price model per data consumed per day can grow quickly and often requires a person to evaluate if the data being logged has any business value.
Splunk Enterprise Security,G2.com,Verified User ,,2.5,It is very functional and has all the necessary data,"It is really old, the data is hard to find"
Splunk Enterprise Security,G2.com,"
Christopher S.",nformation Security Engineer III,3.5,The fact that we can aggregate and correlate any events that we want is a powerful tool in identifying and stopping malicious activity on or against our network,The pricing will put you into a higher tier than you need and can quickly grow exponentially if you don't know how to prune the data being brought in before it's saved to the database.
Splunk Enterprise Security,G2.com,"
Michael K.",Engineer - Cyber Threat Management,4.5,"Low barrier to start analysis, one need not know much to start understanding one's environment. One can simply treat everything as searchable text to start and work up to a model of the environment as complex as is suitable.

Flexible concepts for data normalization: I can extract new fields, transform existing fields, alias fields, or create entirely new datamodels within the data that I have.

Scales to handle any volume of logs, so all of my logs really can go to one place. Also can send system metrics to Splunk for analysis.","Different types of commands are formatted differently. This can be quite frustrating.

No concept of production migration: the user is simply working in production."
Splunk Enterprise Security,G2.com,Verified User ,,3.5,"Quick and easy to use once you get used to Splunk's query language. Can provide scalable analytics to upper management and make quick and easy data driven decisions for the day-to-day software development. You can do a personal level of A/B testing with your own code to determine whether the changes you made leave an increase in errors, etc.","Nothing really, just that queries sometimes take time to load and they can get queued when you need that information right away. Sometimes the query built in functions don't quite work as expected and"
Splunk Enterprise Security,G2.com,Verified User ,,4.5,I love how it is real time. Haven't gotten a chance to play around with is features because it seems like quite the science.,Show source takes forever to load and it also loads a snippet of errors in that time period instead of just what you selected site source for. Majority of the time I found the accompanying errors annoying and almost always unrelated
Splunk Enterprise Security,G2.com,Mick H.,Sr. Production Support Analyst,4,"After the initial set up, getting new users to get value out of it is easy with a the free online tutorials and support bases (answers.splunk.com, slack groups etc...). We don't have a dedicated Splunk team--so finding time to really get the most value out of it can be difficult. That said, we have been able to take interns and point them to an online tutorial and have them running and doing actual valuable work after a week.",The licensing model can be expensive for non-profits and others on a tight budget.
Splunk Enterprise Security,G2.com,Verified User ,,5,"We are already using Splunk Enterprise, so integrating ES was simple and relatively plug and play.",Resources required are relatively heavy for the Search ahead.
Splunk Enterprise Security,G2.com,Verified User ,,5,Very good tool to search monitor analyze data.very easily dashboard can be created for monitoring purpose,Its not a open source tool.many teams do not use this due to high cost.
Splunk Enterprise Security,G2.com,Verified User ,,5,"I'm amazed on how fast and reliable splunk is when managing high volume logs. The indexing and response time is impressive, just what is needed for when you're trying to figure out what is happening with your applications.",I don't think I have a concrete issue to report. Splunk has always served its purpose with flying colors
Splunk Enterprise Security,G2.com,"
Francois G.",Director of Software Engineering,5,Having instant access to log file and monitoring on several servers. This is huge as we don't want to give Production credentials to developers by example but we want them to be able to access the logs for debugging.,"Interface could use a little help from a UX expert. It is a little clunky. Once you get use to it , it is fine but it is not intuitive."
Splunk Enterprise Security,G2.com,Verified User ,,4,Splunk is a great asset for our company. It allows us a one-stop-shop for log analysis from pretty much every networked device in our environment. We have been a satisfied Splunk customer for over 3 years now. Our developers use the product for troubleshooting application issues and our infrastructure and security team use it for advanced log analysis.,"Splunk is not cheap and there is a decent learning curve involved to learn how to query information from the Splunk repository. Once you get the hang of the query language, it is not too bad, but it can turn over the ""casual"" user."
Splunk Enterprise Security,G2.com,Bharadwaj (Brad) C.,Director Of Engineering/Head of Reliability Engineering,4,"Aggregating, and doing a pattern matching of events that can let us know if any malicious activity is taking place. Installation is fairly simpler and the user interface is quite friendly.","Pretty expensive!!! However you get what you pay for. If you have a higher data set, then the cost is on the higher end. Customizing and configuring to your needs takes quite a bit of time."
Splunk Enterprise Security,G2.com,Verified User ,,4,Comparing splunk with other options out there this by far is the best that does the job as expected. Setting up an email report daily is also another really nice feature we get.,Nothing to say for this part since other Enterprise option not as good as splunk anyway
Splunk Enterprise Security,G2.com,"
Matthew F.",Director of Information Technology,3,Installation is very easy with Splunk. They really take the guess work out of it. Adding additional modules is also very easy. Pointing data to it is also easy. But that ease comes with a cost.,"It's simply too expensive. Their price (at the time of this writing) is based on data consumption. So the more you use it, the more it costs. At the end of the day, that cost benefit just wasn't there."
Splunk Enterprise Security,G2.com,Verified User ,,5,"Support teams can see everything in one place without chasing down log files on all their servers.

You can create alerts that are exactly what you need and not what a vendor thinks is a good alert.

Splunk is the most useful IT tool I've had in 30 years. I wish it had been around way back in my DBA days!",The minimum hardware requirements for Windows are still heavy.
Splunk Enterprise Security,G2.com,Verified User ,,3.5,"Great search features

Flexible SQL integration

Great UI","High load on servers

Pay by the byte contracts

Easy to screw up configuration"
Splunk Enterprise Security,G2.com,"
Lsmbert T.",IT Specialist,3.5,"Splunk can tell you everything when the application run: port number , fire wall, what is blocking and much more","The data that slpunk collect doesnt look straight forward, need a lot of effort to dig through to find what we need"
Splunk Enterprise Security,G2.com,"
Santhi Sushma K.",Software Development Intern,5,"The interface is very user friendly and has best UI design. But, Slows down at times",Slows down at times. But the interface is very user friendly and has best UI design.
Splunk Enterprise Security,G2.com,Verified User ,,5,"In the past, we were never able to find out when production issue happens what was the reason behind it but now with the help of Splunk we can easily say that now no production issue can ever scare us unlike before.",Well I have just started using this so as of now dont see any features which are not good....only thing would be the tutorials are limited so we need to learn a lot on our own.
Splunk Enterprise Security,G2.com,Verified User ,,5,For me the best part is all the visualizations. Being able to display data in a way for others to understand is very important for me. Splunk allows me to display up to the second data in many different formats. Their custom visualizations allow you to download or develop a visualization to fit your need.,"There is no real central manager for the universal forwarders. You can assign apps and configurations and see the health of the forwarder, but no way to push updates or restart the forwarder natively."
Splunk Enterprise Security,G2.com,Verified User ,,4,quickly and easily search across all types of logs and files. correlates events based on times. easy to learn,as secondary users in the company we are definitely restricted on what data we can ingest without increasing company license.
Splunk Enterprise Security,G2.com,"
Greg V.",Information Security Analyst,5,Splunk allows me to have insight into logs and systems that I could not possible search on my own within any reasonable amout of time.,"Honestly, there is very little to dislike. Splunk is a very flexible product that allows you to ingest any human-readable text."
Splunk Enterprise Security,G2.com,"
praveen k.",Network Engineer,4,"Real Time Services,Monitoring and easy troubleshooting.

Best Search Engine.

Easily integration with other tools.

Easy way to set up threshold where alerts or email can be triggered

best data extraction and history. easy learning tool for newbies.

easily get the data in terms of charts, graphs, alerts.

Logs and live data monitoring.

Easy way to pull the service logs","all the features are best, no dislikes in newer version of the tool."
Splunk Enterprise Security,G2.com,"
Michael L.",Senior Solutions Engineer,4,It's easy to pivot around in the data you have in splunk when investigating something.,Licensing can be painfully expensive when you want to put a lot of enterprise data in the system.
Splunk Enterprise Security,G2.com,Verified User ,,4,We use splunk to generate daily reports that show us the health of our data systems. It is one of the primary tools we use for support debuggig,Some of the graphs take a very long time to load and the email alerts can be difficult to use in a useful way
Splunk Enterprise Security,G2.com,Verified User ,,5,"The usability of the application is so easy, just install and click click to configure sending data and then u are analyzing, reporting within minutes","It is really very costly and the trail version of premium apps like Enterprise Security and ITSI is not available, only 7 days cloud sandbox is available which is not enough for developers"
Splunk Enterprise Security,G2.com,verified User ,,5,The simplicity of splunk stands out the most. Ability to do complex tasks and making them look like a cake walk,The alerting could be more enhanced and the provisions to customise options should be more available
Splunk Enterprise Security,G2.com,verified User ,,5,Splunk Enterprise has the flexibility to do anything required of a logging system or forwarder. It’s modular design allows for large deployments which can be used by all our IT staff. This has been perfect for collecting security logs for our network equipment,The search language and reporting tool are complicated. However this is mainly due to their flexibility. Also setting up large groups of differing devices using the same UDP port is not intuitive.
Splunk Enterprise Security,G2.com,"
Michael I.",,5,Easy to create query and integrate to other system and application. Speaking of application there are a lot of adds on you can integrate to Splunk. Correlation and Investigation is easy because of how Splunk parse data.,None. Maybe things to improve is the cost. :D
Splunk Enterprise Security,G2.com,"
Carlos V.",,4.5,"new version gives you specific lockout information, it loads up real fast and i like very much the detail on the lockout information,","previous version did not have specific lockout info, it only told you the source of the lock, it used to crash once in a while,
"
Splunk Enterprise Security,G2.com,"
Joshua S.",IT Consultant and Systems Administrator,,The power of Splunk ES brings all of your security related data together like no other SIEM I have seen.,The minimum time to properly configure and install ES including data normalization is 4-5 weeks.
Splunk Enterprise Security,G2.com,verified User ,,5,IR Pane single glass is great for analysts to do their job,"DM accel jobs on the IDXC

Proper field extraction and cim compliance is a chore"
Splunk Enterprise Security,G2.com,verified User ,,5,The use of Color and Graphs. Easy to Customize.,Take a bit of time to get familiar with the product without any formal training.
Splunk Enterprise Security,G2.com, C.,Senior Security Engineer,4.5,The power of it. It's a very good tool that does amazing things. Nothing comes close to it.,"Can be cost-prohibitive. Sometimes, you have to build the haystack before you can find the needles."
Splunk Enterprise Security,G2.com,verified User ,,5,"Splunk has a very user-friendly interface, allowing you to easily search by many filters and key phrases to find the data you are looking for. Overall, it includes functionality that is straightforward, and I would say it is one of the best known products of its type.","As some state, Splunk can be pretty complex, and it takes time to learn the Splunk searching processing language, or SPL. Load times can be quite slow."
Splunk Enterprise Security,G2.com,verified User ,,4.5,"It’s flexibility, it’s speed, it’s support, it’s documentation, and the community.","Whilst it’s quick and easy to get up and running, it’s worth taking the time to plan a deployment before you get too far down the road. Before you know it you become dependent on it, and some architecture decisions are hard to unwind."
Splunk Enterprise Security,G2.com,verified User ,,5,that splunk can take any data and turn into some valuable,there is not much i dislike about splunk but the only thing is there is no way to track heavy forwards in the management console
Splunk Enterprise Security,G2.com,verified User ,,4.5,The data about the websites accessed by the users and applications used by them can be easily found out.,Sometimes the required information cannot be found even if the correct parameters are entered.
Splunk Enterprise Security,G2.com,verified User ,,4.5,ability to take varying inputs from different data sources And combine parts or data to correlate and extract information otherwise not known,It is A bit pricey if you havent bought full In. It takes Education and training in various fields to Get the Best value. large scale implementations have weird and somewhat quirky upgrade/reboot quirks youneed to be mindful of
Splunk Enterprise Security,G2.com,verified User ,,3.5,The search feature is powerful but a bit difficult to use for novice users as it takes awhile to pick up the tricks that truly make it powerful,The learning curve is a bit steeper than other search products like Elastic Search ELK Kibana.
Splunk Enterprise Security,G2.com,"
Jarbas L.",Senior Software Engineering,3.5,The search function is pretty fast. You can find anything anywhere.,It's hard to see the whole source. Actually I don't know how to do it.
Splunk Enterprise Security,G2.com,Verified User ,,4,"Splunk is very flexible and can be engineered to be as minimalistic and simple, or as expansive as one desires.","Depending on how the logs are fed, the search can often take a long time."
Splunk Enterprise Security,G2.com,Verified User ,,4,"As a sys admin/architect, I have enjoyed how simple it is to get running with Splunk on 1 laptop VM all the up to 20+ distributed environment.","For more advanced searching/dashboarding, the learning curve can be high for those who have little to no programming background."
Splunk Enterprise Security,G2.com,"
Jamison C. J.",Network Visibility Systems Engineer,5,"Customization, configuration, search-ability.

Bucketlist user community.",Not that I paid for it but it can be rather expensive.
Splunk Enterprise Security,G2.com,"
Swati G.",Assistant Manager Fraud Analytics and MIS,5,Splunk is most flexible SIEM tool and log management. As rightly said by Splunk - Splunk is father of log,Splunk is great tool. only thing is there is very less free training available
Splunk Enterprise Security,G2.com,"
Rick T.",Engineer/Producer,4,"Excellent for monitoring, logging, and performing actionable analytics on logged data.",A bit pricy; performance cost of indexing is a bit high; must be fully implemented across all applications to be truly useful
Splunk Enterprise Security,G2.com,Verified User ,,4,"The fact that it's almost fully customizable by way of scanningb and automated reporting is awesome. Every ten minutes i can be sure that my network is sexure, computers are running well, and servers are up and running. Allows network, security, and helpdesk groups to coordinate efforts more smoothly.",Often times running manual scripts or commands over the network spiceworks runs incredibly slow during or directly afterward.
Splunk Enterprise Security,G2.com,"
Raju K.",,4.5,"The security dashboard with systems, users, infections and traffic sources",Unknown events requires more time to debug.
Splunk Enterprise Security,G2.com,Verified User,,4,"Endless ways to customize search and specify a search from 900,000 events to 1. Amazing","Not a whole lot, maybe more in app recommendations/suggestions for new users"
Splunk Enterprise Security,G2.com,Verified User,,4,Capability of data collaboration from different sources,Need to be more scalable and dash-boarding should be little more flexible
Splunk Enterprise Security,G2.com,Gary,CTO,4,Ability to quickly proceed gigabytes of log data abd find proverbial needles in the haystack,Tough to find great people with Splunk experience
Splunk Enterprise Security,G2.com,Verified User,,4,Splunk makes it easy to aggregate and visualize all kinds of data.,Splunk can be a bit difficult and confusing to set up for the first time.
Splunk Enterprise Security,G2.com,Verified User,,4,"Nice for security and web analytics, nice tool","Nothing much to dislike about it, good to have it."
Splunk Enterprise Security,G2.com,Sarah.r,Senior Software Developer,4,The customization that this application provides is amazing.,There is a large learning curve to be able to use this application.
Splunk Enterprise Security,G2.com,"
Tamara A.",Software Engineer,2.5,Splunk made searching within our logs easy.,"After a change in leadership, we ended up going to a different service that provided a lot of the same functionality but cost less."
Splunk Enterprise Security,G2.com,Verified User,,4.5,"Real time monitoring of endpoints, networks to analyse logs, malware , threats and other incidents.

Alert management systems can be assigned to alert us about events.

Dashboards can be customized according to the need.

Captured data can be exported in different formats.

Even data logged in the past can be captured.",License prices are based on Volume and lifetime and is slightly expensive.
Splunk Enterprise Security,G2.com,Verified User,,2.5,The fact you can correlate all the logs in one place for analysis like a siem.,The system seems to get bogged down once you ingest a certain amount of data.
Splunk Enterprise Security,G2.com,Verified User,,4.5,"Index data regardless of format or location metrics, logs, clickstreams, sensors, stream network traffic, web servers, custom applications, hypervisors, social media, and cloud services.",The structure and schema are applied only at search time.
Splunk Enterprise Security,G2.com,Verified User,,4,The ability to search for information or incidents in one place instead of having to look through multiple applications.,The search strings can take some getting used to and weeding through the information can be cumbersome at times.
Splunk Enterprise Security,G2.com,Verified User,,2.5,its one of the best tool to indexing your large chunk of data and search them later one,the lack of visualization and the queries have to be known.
Splunk Enterprise Security,G2.com,Verified User,,3.5,Nice user interface which makes easier to identify errors in application logs. Great tool to get real time performance of systems and solving issues with application.,Setting up infrastructure might get costly for large data volumes.
Splunk Enterprise Security,G2.com,Verified User,,4,"Spunk was pretty easy to use, provided good monitoring and alerts.","I didn't really dislike anything, at the time i was using it the only thing i could ask for is to format the return data."
Splunk Enterprise Security,G2.com,"
Fotis E.",Software Engineer.,4,Customizable alerts that can warn of a system break down on time!,A bit stiff learning curve on its query language.
Splunk Enterprise Security,G2.com,Verified User,,4,Best tool to support wide range of log management use cases.,Two main problems with Splunk - can get expensive with larger data volume and optimizing speed for search becomes challenging sometimes.
Splunk Enterprise Security,G2.com,Verified User,,4,"it provides the best way to debug incase of issues like defect in code or performance.

we can figure out the number of time the service is being called",Nothing to dislike so farit is working as expected and great help in application development
Splunk Enterprise Security,G2.com,Verified User,,5,I really like that splunk uses powerful searching. The query language is proprietary but not at all hard to learn.,So far I haven't found anything I really don't like about the software.
Splunk Enterprise Security,G2.com,Verified User,,4,"Great debugging tool, helpless me solve issues.",Literally nothing to dislike n is great.
Splunk Enterprise Security,G2.com,Verified User,,4.5,It Improve security posture with end-to-end visibility across all our machine data & Increase detection capabilities using analytics-driven security,There is no option to customize the way analysts view and interact with notable events on the Incident Review dashboard.
Splunk Enterprise Security,G2.com,"
Habib A.",Big Data Ingestion / Migration Tech Lead | Project Manager,4,"The Tool is fast, smart and efficient in threat detection",Need to be a little more Business savvy
Splunk Enterprise Security,G2.com,Verified User,,2.5,I like the freedom for log searching and ability for free form reporting.,It seems to have a large learning curve. There are some resources available but they need much more examples.
Splunk Enterprise Security,G2.com,"
Dan A.",Cyber Security Engineer,4,"Splunk has no end to the possibilities and use. You can use it for IT Operations, Security or for sales. It accepts all kinds of data feeds, no matter the vendor or the format. once the data is in Splunk, there is no end to what you can do with it. Manipulate it, report on it, set up alerts and dashboards. If you are a cloud customer, you wont have to worry about the infrastructure giving you more time to play with your data.",Learning the Splunk search language takes a little time but its not bad.
Splunk Enterprise Security,G2.com,verified User ,,5,"how easily you can search and make sense of logs from many sources. Splunk offers some great dashboards that can be used to trend the frequency of certain meaningful or important log events. Splunk also has some cool performance monitoring capabilities that can be used as a monitor for unix boxes, etc to trend CPU, Memory, disk I/O, etc.","The licensing model is quite costly, it really makes it a great idea to have an ELK stack in front of splunk so that you can only send the more meaningful logs to splunk that need to be stored more long term. Really my only dislike is that the licensing model is so expensive if you want to send a crapload of logs, they license by the gigabyte index/day."
Splunk Enterprise Security,G2.com,verified User ,,4.5,"Its incredibly powerful search engine, its amazingly quick for how much data it processes and presents.","The setup and upgrades are kind technical, nothing has gone wrong so far, but it seems kind of scary to run through the upgrade guide and hope the rpm upgrade works."
Splunk Enterprise Security,G2.com,"
Bill H.","Director, Enterprise Technology Infrastructure",,"My company has been using Splunk for several years now and we can't keep up with departmental demand to add more data to it and build more apps to visualize that data. Splunk's value is in it's simplicity. Ingestion of new data sources is very simple. You can also perform simple searches, i.e. ""error"", ""warning"" or perform very complex searches using the splunk search language. Finally, the ability to turn those search results into interactive visualizations in minutes is incredible.",Its cost is too high which limits adoption at the rate we would like.
Splunk on call,Capterra,Drew S.,Marketing,4,"Easiest program to integrate and deploy for developer response toward code break, bug fix, customer request resolution."," Extremely robust program, takes time for a team to learn up on its full capabilities."
Splunk on call,Capterra,Mahipal Singh B.,Software Engineer,5," The most impactful feature of this software is that we can easily schedule the on-call support engineer for our production environment. So, the team can easily reach out to the available engineer. and also help to let us know what incidents get raised in a production environment. It helps organisations to manage the support members. Engineers will get notifications about their on-call week and incident get triggered in the env. It is easy to use.","As of now, I don't have anything which I don't like about this software."
Splunk on call,Capterra,Justin S.,DevOps Engineer,3,"VictorOps (now called Splunk On-Call) organizes incidents in a manner similar to a Twitter timeline. It's really convenient being able to browse your history like that. There are a decent number of integrations with third-party services, and the Rule Engine allows you to annotate incoming alerts with additional information such as links to runbooks. In terms of price, you'll pay a lot less than you will for competing products like PagerDuty.","Since being acquired by Splunk, VictorOps has been left to rot on the vine. There have been virtually no new features. I was willing to excuse that when VictorOps was operating as a smaller company, but not being able to do an in-depth history of incidents in 2021 is just inexcusable. Splunk's high-pressure sales agents will constantly try to upsell you on other Splunk products. SSO integration is still awkward to set up and use, and there still aren't nearly as many integrations as with PagerDuty."
Splunk on call,Capterra,Abdullah T.,DevOps Engineer,4,Easy to use and setup - Alerting data can be customized (found this feature missing on other competing software) - Ack-back feature (used Zabbix) - Very good mobile app with notifications - Alert snooze option which is a life saver. - Alert routing works perfectly,Easy to use and setup - Alerting data can be customized (found this feature missing on other competing software) - Ack-back feature (used Zabbix) - Very good mobile app with notifications - Alert snooze option which is a life saver. - Alert routing works perfectly
Splunk on call,Capterra,Verified Reviewer,,4,"VictorOps was easy to deploy, configure teams, and manage on-call rotations. There is a large list of integrations that allow for connections into all our required systems. Included with every integration is a link to their knowledge base. VictorOps is a must have tool for anyone looking to more effectively manage alert escalation and on-call rotations.","There are only two things i have come across that are lacking. First, setting up overrides for on call management. VictorOps only allows for overrides to be in 30 minutes time blocks. This has caused issues with emergency on call coverage. Second is no having a location, out side the alerts and incidents, to house knowledge base type documents."
Splunk on call,Capterra,Madhuri K.,DevOps Engineer,4,Efficient way to manage and aggregate alerts. Easy UI to make the rules for the alerts.,"The team information, on call routines and schedules is not very user-friendly ."
Splunk on call,Capterra,Verified Reviewer,,4,"Provides all of the necessary functionality for managing multiple teams of on-call professionals across an organization. App and Slack integration provide a feature-rich experience. override existing schedules, acknowledge or snooze alerts, see detailed history, and run reports."," Some features are buried in menus, and the calendar is a little hard to use at times. Some options require clicking a specific toggle icon instead of just the text."
Splunk on call,Capterra,Verified Reviewer,,5,I love that it lets you customize contact schedules between different users in a company so granularly. This is a new product for us and we are a small company so we need to be careful about easing people into these types of dev-ops schedules and VictorOps allows us to do so.,"In certain places of the UI, it doesn't make sense the order in which you have to do certain actions like adding users vs creating a schedule. Ultimately we figured it out but it's very strict in some places about how exactly you go about organizing your company's scheduler."
Splunk on call,Capterra,Michael H.,Site Reliability Engineer,3,The software does a good job of the basics. It seemed easy enough to give out to the whole team and we seem to get the needed functionality out of it. The reports are straightforward and easy to identify the problem areas. Integrations are via API so any noise generator that can make an HTTP POST in theory could be integrated.,"5,000 total alerts per month maximum which may sound like a lot, but a growing enterprise company may find that total to be limiting. The UI is very basic, possibly by design or my limited permissions but in a lot of ways it feels hollow and lacks any real character if you have to use it daily. The mobile application works well, and again keep things organized, but underwhelms visually and doesn't captivate the user in any way."
Splunk on call,Capterra,Verified Reviewer,,4,"works like clockwork, providing a smooth seamless experience. It is incredibly easy to assign on call schedules, and set up alerting. the details is provides about the incidents is very granular and helps provide much needed context. it is fairly inexpensive and integrates really well with several other softwares","This isn't a con but a good to have feature I should say. basically it is only as good as your configuration and your logging. victor ops on it's own won't detect new incidents based on past incidents. If certain configurations are off, then it would never receive data input from those points, and you would never be notified of potential incidents arising from the same without human intervention."
Splunk on call,Capterra,Shivakant D.,Technical Consultant,4,"I like the best is the simplicity to set it up and to integrate with other tools, as well as the versatility to create different teams with different escalation schedules and paging policies.","The only thing thus far I have a slight issue with is not having a tabbed view of environments, Since the calls use text to speech, it's sometimes difficult to hear the name of the server which has an outage, though once aware you can just check the app."
Splunk on call,Capterra,Verified Reviewer,,4,"very configurable, easy to start and manage calls Flexibility of product, continuous releasing of new features and improvement of existing UI. The chatops integration", configuration of alerts can be a bit cumbersome for chatops it would be nice to have specific routes go to different rooms. API can be a bit obtuse
Splunk on call,Capterra,Kevin H.,DevOps Engineer,5,"Intuitive design for the app (which is available for both iOS and Android of course) which makes me use it just as much, if not more, than the web portal.","Could use some minor tweaks to Teams configuration, although there is a very good chance we might just be using it wrong."
Splunk on call,Capterra,Verified Reviewer,,5,I enjoy the clean direct design. It makes it very easy to use. It was by far the easiest and most simple to setup when comparing other products.,Verified Reviewer
Splunk on call,Capterra,Verified Reviewer,,4,The incident timeline is a great way to view events. Mobile apps are great on both iOS & Android.,Transformation system (transmogifier) can be pretty confusing at times. Some features seem to only exist in mobile.
Splunk on call,Capterra,Verified Reviewer,,5,This has made all the difference for our OnCall,Haven't quite figured out how to make VictorOps resolve our issues for us
Splunk on call,Capterra,Ben D.,CTO + Co-founder,5,Great price/value Easy workflows Incredible integrations,
Splunk on call,Capterra,Jeremy W.,"Cloud Services Engineer, Operations",5,"Communication-centric design - great for team efforts - Very responsive support and dev team - Easy to set up, easy to use - Lots of integrations available - Contact details in the app makes reaching out to teammates easier in a crisis","Some advanced/niche scheduling options are not currently possible - Data on old alerts can be difficult or impossible to obtain, depending on age - Reporting is a work in progress"
Splunk on call,Capterra,Luis E. C.,"Infrastructure Engineer, Value Pay Systems",5,"Plenty of integrations, and easy to post to REST API for those that don't exist",Notification messages on home screen could be longer.
Splunk on call,Capterra,Nikita A.,Security Architect,5,Good Android application to manage/acknowledge incidents. East integration with Zabbix. Nice community and documentation.,The application for Android has no buttons on / off for Maintenance mode.
Splunk on call,Capterra,Chad L.,"Manager, Developer",5,"Simple when you want it to be, more advanced when you need it to be.",Could work better with non-standard schedules. Not every group we work with does on call in standard follow the sun or one week on type of scheduling. Some do on-call in spurts of 4 or 3 hours depending on events.
Splunk on call,Capterra,Michael U.,Ecommerce Specialist,4,"The transmogrifier has been an extremely useful tool for many of our teams. We've added playbook annotations to most of our alerts which has been a boon for our 24 by 7 support team. The Datadog integration has also shown VictorOps's savviness and people-centric approach to building a product. A Datadog VictorOps incident will send all of the pertinent information and graphs to an on-call users phone. The VictorOps mobile app can also be used as a platform to seamlessly chat with other users. We've also been encouraged by some of VictorOp's new features they have started to roll out. Their Statuspage.io integration has made many in our organization excited about the ability to have a one-stop-shop dashboard to communicate down-time incidents to a diverse group of users within our company. Their brand-new Control Calling feature (a feature that creates a conference call and pages users to join, penned ""the new bat signal"" by VictorOps) is also an intriguing feature that several of our teams have started to explore. Possibly our favorite aspect of working with VictorOps over PagerDuty is how responsive their team has been to both our support and development requests.","VictorOps is still lacking some of PagerDuty's clerical and reporting functionality; for example, we no longer have the ability to easily reference a specific incident in the past."
Splunk on call,Capterra,Aaron A.,Director Of Support Services,5,"Excellent On-call management and escalations, Transmorgrifier, Customer Service","Potentially, there could be more integrations, but there seem to be more products out there daily that want to send alerts. It is obvious that the dev staff is looking to include more integrations and are extremely responsive to their customer requests even assisting us with working on custom integrations."
Splunk on call,Capterra,Ian N.,Cloud Services Engineer,5,"I am really looking forward to our increased use of the Transmogrifier and its ability to attach documentation to alerts on the fly. I can hardly wait until the next alert that rolls in, including a specific and detailed path to solving the problem that is currently alerting. With the Transmogrifier, this feature is only a few clicks away and I am speaking to our team on this on a regular basis in order to improve the team's efficiency bringing newer folks up to speed faster. The mobile app interface is outstanding and is constantly improved based upon user feedback.",The only Con that I have discovered is the time it takes to weed through the alerts that you setup. The robustness of what alerts can be programmed in to be registered is an ongoing process as new systems get added.
Splunk on call,Capterra,Verified Reviewer,,5,Ease of integration. Quick response on bugs. Proximity to their headquarters. The People!,
Splunk on call,Capterra,Dave N.,Director of DevOps,5,does what it says on the tin very reliable Easy to understand UI,Android app looks a little (very little!) dated
Splunk on call,Capterra,Sky L.,Senior DevOps Engineer,5,Lots of integration's. Easy to set up and get started. Great customer service. The Dev and Support teams are very responsive. Transmogrifier!,Interface can be hard to use. API is missing key features and still rough around the edges.
Splunk on call,Capterra,Daniel C.,DevOps Engineer,4,alert routing and team scheduling are great features. annotations for leaving notes on how to handle an alert for new team members.,not sure I can think of one at this time
Splunk APM,Capterra,Tarang K.,DevOps Engineer,4,"Splunk APM provides comprehensive monitoring capabilities, including distributed tracing, metrics, and logs, giving users full visibility into application performance. It uses AI-powered analytics to identify patterns and anomalies in application performance data, making it easy to pinpoint the root cause of issues. Splunk APM allows users to create custom dashboards and alerts. It has a large and active community that contributes to its development and provides support and resources for users.","Splunk APM can be relatively expensive compared to other APM tools, especially for small or mid-sized organizations. Splunk APM's advanced features and capabilities can have a steep learning curve, requiring some technical expertise to fully utilize. While Splunk APM supports a wide range of languages and frameworks, it may not support all languages and frameworks used in your environment."
Splunk APM,Capterra,stephanie b.,Software engineer,5,Splunk APM plays a big part in streamlining our operations. We use track the applications' performance and logs and to identify issues and find their root cause .,
Splunk APM,Capterra,Verified Reviewer,,5,We have deployed splunk in my organization to monitor of applications functionality. We integrated it with our internal trace system for optimum collection and correlation of data from various sources. Splunk APM has offered us great insights that have helped improve our operational efficiencies.,
Splunk APM,Capterra,Verified Reviewer,,5,We engaged it to monitor our apps in both hybrid and multicloud environments. We deal with a lot of apps with massive amounts of data that need constant monitoring to ensure their security. Splunk APM effectively monitors our daily activities so as to get rid of any bottlenecks.,