| "userwithid","question","response" | |
| "Primary User-11045","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Strongly Agree" | |
| "Primary User-11045","Resource Turnover: Moxtell manages resource turnover appropriately","Agree" | |
| "Primary User-11045","Alignment: Moxtell is aligned with supplier strategy and support models","Agree" | |
| "Primary User-11045","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Agree" | |
| "Primary User-11045","Information Security: Moxtell has strong cyber and data security practices","Agree" | |
| "Primary User-11045","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Agree" | |
| "Primary User-11045","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Agree" | |
| "Primary User-11045","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Agree" | |
| "Primary User-11045","Flexibility: Moxtell is flexible when required ","Agree" | |
| "Primary User-11045","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Agree" | |
| "Primary User-11045","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Agree" | |
| "Primary User-11045","Invoicing: Moxtell pays bills on time consistently","Agree" | |
| "Primary User-11045","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Agree" | |
| "Primary User-11045","Response Times: Moxtell addresses issues and requests within stated times","Agree" | |
| "Primary User-11045","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Agree" | |
| "Primary User-11046","Response Times: Moxtell addresses issues and requests within stated times","Neutral" | |
| "Primary User-11046","Alignment: Moxtell is aligned with supplier strategy and support models","Neutral" | |
| "Primary User-11046","Resource Turnover: Moxtell manages resource turnover appropriately","Agree" | |
| "Primary User-11046","Is there any additional feedback you would like to provide regarding Moxtell's thought leadership?","It's a new relationship that still requires some adjustments. In many cases, there seems to be an expectation that this relationship will work the same as the previous one, which I don't think is what we want. We need to continue to work together to form new, improved processes and ways of working." | |
| "Primary User-11046","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Agree" | |
| "Primary User-11046","Information Security: Moxtell has strong cyber and data security practices","Neutral" | |
| "Primary User-11046","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Neutral" | |
| "Primary User-11046","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Agree" | |
| "Primary User-11046","Is there any additional feedback you would like to provide regarding the relationship with Moxtell?","We are working through the transition and processes, so it is expected that there are bumps along the road. Some areas of the relationship have smoothed out nicely, while others still need some attention. In general, I think we are moving in the right direction." | |
| "Primary User-11046","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Agree" | |
| "Primary User-11046","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Neutral" | |
| "Primary User-11046","Flexibility: Moxtell is flexible when required ","Agree" | |
| "Primary User-11046","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Agree" | |
| "Primary User-11046","Is there any additional feedback you would like to provide regarding financial performance?","Delays in approving SOWs and timesheets has impacted timely billing. " | |
| "Primary User-11046","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Agree" | |
| "Primary User-11046","Invoicing: Moxtell pays bills on time consistently","Neutral" | |
| "Primary User-11046","Is there any additional feedback you would like to provide regarding performance?","Documentation of legacy systems tends to be poor. Architectural documentation is mixed. Some areas are well specified while others have significant gaps." | |
| "Primary User-11046","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Neutral" | |
| "Primary User-11046","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Neutral" | |
| "Primary User-11047","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Agree" | |
| "Primary User-11047","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Agree" | |
| "Primary User-11047","Response Times: Moxtell addresses issues and requests within stated times","Agree" | |
| "Primary User-11047","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Agree" | |
| "Primary User-11047","Invoicing: Moxtell pays bills on time consistently","Neutral" | |
| "Primary User-11047","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Agree" | |
| "Primary User-11047","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Agree" | |
| "Primary User-11047","Flexibility: Moxtell is flexible when required ","Agree" | |
| "Primary User-11047","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Agree" | |
| "Primary User-11047","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Agree" | |
| "Primary User-11047","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Agree" | |
| "Primary User-11047","Information Security: Moxtell has strong cyber and data security practices","Agree" | |
| "Primary User-11047","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Agree" | |
| "Primary User-11047","Alignment: Moxtell is aligned with supplier strategy and support models","Agree" | |
| "Primary User-11047","Resource Turnover: Moxtell manages resource turnover appropriately","Agree" | |
| "Primary User-11048","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Agree" | |
| "Primary User-11048","Resource Turnover: Moxtell manages resource turnover appropriately","Agree" | |
| "Primary User-11048","Alignment: Moxtell is aligned with supplier strategy and support models","Agree" | |
| "Primary User-11048","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Agree" | |
| "Primary User-11048","Information Security: Moxtell has strong cyber and data security practices","Neutral" | |
| "Primary User-11048","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Agree" | |
| "Primary User-11048","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Agree" | |
| "Primary User-11048","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Agree" | |
| "Primary User-11048","Flexibility: Moxtell is flexible when required ","Agree" | |
| "Primary User-11048","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Neutral" | |
| "Primary User-11048","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Agree" | |
| "Primary User-11048","Invoicing: Moxtell pays bills on time consistently","Neutral" | |
| "Primary User-11048","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Agree" | |
| "Primary User-11048","Response Times: Moxtell addresses issues and requests within stated times","Neutral" | |
| "Primary User-11048","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Neutral" | |
| "Primary User-11049","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Agree" | |
| "Primary User-11049","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Agree" | |
| "Primary User-11049","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Agree" | |
| "Primary User-11049","Flexibility: Moxtell is flexible when required ","Agree" | |
| "Primary User-11049","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Agree" | |
| "Primary User-11049","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Agree" | |
| "Primary User-11049","Invoicing: Moxtell pays bills on time consistently","Agree" | |
| "Primary User-11049","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Agree" | |
| "Primary User-11049","Response Times: Moxtell addresses issues and requests within stated times","Agree" | |
| "Primary User-11049","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Agree" | |
| "Primary User-11049","Resource Turnover: Moxtell manages resource turnover appropriately","Agree" | |
| "Primary User-11049","Alignment: Moxtell is aligned with supplier strategy and support models","Agree" | |
| "Primary User-11049","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Agree" | |
| "Primary User-11049","Information Security: Moxtell has strong cyber and data security practices","Agree" | |
| "Primary User-11049","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Agree" | |
| "Primary User-11050","Is there any additional feedback you would like to provide regarding performance?","No" | |
| "Primary User-11050","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Neutral" | |
| "Primary User-11050","Response Times: Moxtell addresses issues and requests within stated times","Agree" | |
| "Primary User-11050","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Neutral" | |
| "Primary User-11050","Alignment: Moxtell is aligned with supplier strategy and support models","Strongly Agree" | |
| "Primary User-11050","Is there any additional feedback you would like to provide regarding Moxtell's thought leadership?","It is a good partnership" | |
| "Primary User-11050","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Strongly Agree" | |
| "Primary User-11050","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Agree" | |
| "Primary User-11050","Resource Turnover: Moxtell manages resource turnover appropriately","Agree" | |
| "Primary User-11050","Information Security: Moxtell has strong cyber and data security practices","Agree" | |
| "Primary User-11050","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Agree" | |
| "Primary User-11050","Is there any additional feedback you would like to provide regarding the relationship with Moxtell?","None" | |
| "Primary User-11050","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Agree" | |
| "Primary User-11050","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Agree" | |
| "Primary User-11050","Flexibility: Moxtell is flexible when required ","Strongly Agree" | |
| "Primary User-11050","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Strongly Agree" | |
| "Primary User-11050","Is there any additional feedback you would like to provide regarding financial performance?","None" | |
| "Primary User-11050","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Strongly Agree" | |
| "Primary User-11050","Invoicing: Moxtell pays bills on time consistently","Agree" | |
| "Primary User-11051","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Strongly Agree" | |
| "Primary User-11051","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Strongly Agree" | |
| "Primary User-11051","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Strongly Agree" | |
| "Primary User-11051","Response Times: Moxtell addresses issues and requests within stated times","Strongly Agree" | |
| "Primary User-11051","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Neutral" | |
| "Primary User-11051","Invoicing: Moxtell pays bills on time consistently","Strongly Agree" | |
| "Primary User-11051","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Strongly Agree" | |
| "Primary User-11051","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Strongly Agree" | |
| "Primary User-11051","Flexibility: Moxtell is flexible when required ","Agree" | |
| "Primary User-11051","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Agree" | |
| "Primary User-11051","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Strongly Agree" | |
| "Primary User-11051","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Agree" | |
| "Primary User-11051","Information Security: Moxtell has strong cyber and data security practices","Strongly Agree" | |
| "Primary User-11051","Alignment: Moxtell is aligned with supplier strategy and support models","Strongly Agree" | |
| "Primary User-11051","Resource Turnover: Moxtell manages resource turnover appropriately","Agree" | |
| "Primary User-11052","Resource Turnover: Moxtell manages resource turnover appropriately","Strongly Agree" | |
| "Primary User-11052","Alignment: Moxtell is aligned with supplier strategy and support models","Strongly Agree" | |
| "Primary User-11052","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Strongly Agree" | |
| "Primary User-11052","Information Security: Moxtell has strong cyber and data security practices","Strongly Agree" | |
| "Primary User-11052","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Strongly Agree" | |
| "Primary User-11052","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Strongly Agree" | |
| "Primary User-11052","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Strongly Agree" | |
| "Primary User-11052","Flexibility: Moxtell is flexible when required ","Strongly Agree" | |
| "Primary User-11052","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Strongly Agree" | |
| "Primary User-11052","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Strongly Agree" | |
| "Primary User-11052","Invoicing: Moxtell pays bills on time consistently","Strongly Agree" | |
| "Primary User-11052","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Strongly Agree" | |
| "Primary User-11052","Response Times: Moxtell addresses issues and requests within stated times","Strongly Agree" | |
| "Primary User-11052","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Strongly Agree" | |
| "Primary User-11052","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Strongly Agree" | |
| "Primary User-11053","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Agree" | |
| "Primary User-11053","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Agree" | |
| "Primary User-11053","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Disagree" | |
| "Primary User-11053","Response Times: Moxtell addresses issues and requests within stated times","Agree" | |
| "Primary User-11053","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Neutral" | |
| "Primary User-11053","Invoicing: Moxtell pays bills on time consistently","Agree" | |
| "Primary User-11053","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Agree" | |
| "Primary User-11053","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Strongly Agree" | |
| "Primary User-11053","Flexibility: Moxtell is flexible when required ","Agree" | |
| "Primary User-11053","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Strongly Agree" | |
| "Primary User-11053","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Agree" | |
| "Primary User-11053","You rated the ${DimensionName} of ${VendorName} poorly, can you please elaborate?","Guidelines and directions are not followed occassionally and there is a lot of avoidable noise that can be avoided otherwise. " | |
| "Primary User-11053","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Agree" | |
| "Primary User-11053","Information Security: Moxtell has strong cyber and data security practices","Strongly Agree" | |
| "Primary User-11053","Alignment: Moxtell is aligned with supplier strategy and support models","Agree" | |
| "Primary User-11053","Resource Turnover: Moxtell manages resource turnover appropriately","Agree" | |
| "Primary User-11054","Resource Turnover: Moxtell manages resource turnover appropriately","Strongly Agree" | |
| "Primary User-11054","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Strongly Agree" | |
| "Primary User-11054","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Neutral" | |
| "Primary User-11054","Response Times: Moxtell addresses issues and requests within stated times","Strongly Agree" | |
| "Primary User-11054","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Agree" | |
| "Primary User-11054","Invoicing: Moxtell pays bills on time consistently","Strongly Agree" | |
| "Primary User-11054","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Agree" | |
| "Primary User-11054","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Strongly Agree" | |
| "Primary User-11054","Flexibility: Moxtell is flexible when required ","Agree" | |
| "Primary User-11054","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Strongly Agree" | |
| "Primary User-11054","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Strongly Agree" | |
| "Primary User-11054","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Agree" | |
| "Primary User-11054","Information Security: Moxtell has strong cyber and data security practices","Strongly Agree" | |
| "Primary User-11054","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Strongly Agree" | |
| "Primary User-11054","Alignment: Moxtell is aligned with supplier strategy and support models","Strongly Agree" | |
| "Primary User-11055","Alignment: Moxtell is aligned with supplier strategy and support models","Neutral" | |
| "Primary User-11055","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Neutral" | |
| "Primary User-11055","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Agree" | |
| "Primary User-11055","Response Times: Moxtell addresses issues and requests within stated times","Neutral" | |
| "Primary User-11055","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Neutral" | |
| "Primary User-11055","Invoicing: Moxtell pays bills on time consistently","Agree" | |
| "Primary User-11055","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Agree" | |
| "Primary User-11055","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Strongly Agree" | |
| "Primary User-11055","Flexibility: Moxtell is flexible when required ","Agree" | |
| "Primary User-11055","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Agree" | |
| "Primary User-11055","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Agree" | |
| "Primary User-11055","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Neutral" | |
| "Primary User-11055","Information Security: Moxtell has strong cyber and data security practices","Agree" | |
| "Primary User-11055","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Agree" | |
| "Primary User-11055","Resource Turnover: Moxtell manages resource turnover appropriately","Agree" | |
| "Primary User-11056","Is there any additional feedback you would like to provide regarding Moxtell's thought leadership?","With GTO 2.0 strategy Moxtell is moving in the right direction. we need to do the following. | |
| 1. There needs to be a tools and application rationalization process. We have too many tools and applications in the system. Some are really dated and some of the new ones like Ascend are not well tested in the market. | |
| 2. We need to move to data-drive decisions and move from providing data points to providing insights | |
| 3. Look for taking learnings from early adopters and successful transformations" | |
| "Primary User-11056","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Neutral" | |
| "Primary User-11056","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Agree" | |
| "Primary User-11056","Response Times: Moxtell addresses issues and requests within stated times","Agree" | |
| "Primary User-11056","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Neutral" | |
| "Primary User-11056","Is there any additional feedback you would like to provide regarding performance?","Documentation needs a lot of help. Part of the environment was built nearly a decade ago. The outdated architecture and solution design is causing quality and accuracy issues." | |
| "Primary User-11056","Invoicing: Moxtell pays bills on time consistently","Neutral" | |
| "Primary User-11056","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Agree" | |
| "Primary User-11056","Is there any additional feedback you would like to provide regarding financial performance?","I enjoy working for Moxtell because everyone from SLT down to engineers are willing to collaborate and come up with the most cost efficient way to getting things done." | |
| "Primary User-11056","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Strongly Agree" | |
| "Primary User-11056","Flexibility: Moxtell is flexible when required ","Agree" | |
| "Primary User-11056","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Agree" | |
| "Primary User-11056","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Strongly Agree" | |
| "Primary User-11056","Is there any additional feedback you would like to provide regarding the relationship with Moxtell?","While there are roadblocks / bumps along the way, so far the relationship is has a positive vibe to it. This makes problems seem more resolvable." | |
| "Primary User-11056","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Agree" | |
| "Primary User-11056","Information Security: Moxtell has strong cyber and data security practices","Agree" | |
| "Primary User-11056","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Agree" | |
| "Primary User-11056","Alignment: Moxtell is aligned with supplier strategy and support models","Agree" | |
| "Primary User-11056","Resource Turnover: Moxtell manages resource turnover appropriately","Agree" | |
| "Primary User-11057","Information Security: Moxtell has strong cyber and data security practices","Strongly Agree" | |
| "Primary User-11057","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Agree" | |
| "Primary User-11057","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Strongly Agree" | |
| "Primary User-11057","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Strongly Agree" | |
| "Primary User-11057","Flexibility: Moxtell is flexible when required ","Strongly Agree" | |
| "Primary User-11057","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Strongly Agree" | |
| "Primary User-11057","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Strongly Agree" | |
| "Primary User-11057","Invoicing: Moxtell pays bills on time consistently","Agree" | |
| "Primary User-11057","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Agree" | |
| "Primary User-11057","Response Times: Moxtell addresses issues and requests within stated times","Strongly Agree" | |
| "Primary User-11057","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Strongly Agree" | |
| "Primary User-11057","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Strongly Agree" | |
| "Primary User-11057","Resource Turnover: Moxtell manages resource turnover appropriately","Agree" | |
| "Primary User-11057","Alignment: Moxtell is aligned with supplier strategy and support models","Strongly Agree" | |
| "Primary User-11057","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Agree" | |
| "Primary User-11058","Information Security: Moxtell has strong cyber and data security practices","Agree" | |
| "Primary User-11058","Cost Optimization: Moxtell is reasonable when it comes to cost savings requests","Agree" | |
| "Primary User-11058","Communication: Moxtell team is professional, approachable and clear in their communications with us and are willing to share information proactively and when requested.","Agree" | |
| "Primary User-11058","Responsiveness: Moxtell responds quickly and act with appropriate urgency","Strongly Agree" | |
| "Primary User-11058","Flexibility: Moxtell is flexible when required ","Agree" | |
| "Primary User-11058","Cost Control: Moxtell is understanding of limitations and is open to collaboration","Agree" | |
| "Primary User-11058","Pricing: Moxtell recognizes the value of supplier products and services and conducts good business","Strongly Agree" | |
| "Primary User-11058","Invoicing: Moxtell pays bills on time consistently","Agree" | |
| "Primary User-11058","Quality: Moxtell's delivery is accurate and documentation is detailed and correct","Strongly Agree" | |
| "Primary User-11058","Response Times: Moxtell addresses issues and requests within stated times","Strongly Agree" | |
| "Primary User-11058","SLA Attainment: Moxtell follows procedures and guidelines outlined in contract","Strongly Agree" | |
| "Primary User-11058","On-Time Delivery: Moxtell delivers by agreed-upon or contractual milestones/due dates","Strongly Agree" | |
| "Primary User-11058","Resource Turnover: Moxtell manages resource turnover appropriately","Agree" | |
| "Primary User-11058","Alignment: Moxtell is aligned with supplier strategy and support models","Agree" | |
| "Primary User-11058","Innovation: Moxtell is interested in new products and services that will bring additional value to the business. ","Agree" | |