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Chapter 1 | |
Introduction | |
“yourAmid | |
significant life events—like buying a house or expecting | |
firstborn child—lies a less cheerful reality that I experienced | |
firsthand: the hassle of dealing with manual paperwork. | |
For the former case, this required a lot of back-and-forth with | |
the bank, the notary, and the real estate agent, with each of | |
them requiring a different set of documents (e.g., monthly pay | |
stubs, bank statements, copies of national registry, etc.) to be | |
filled in, signed, and sent back for processing. | |
On the side of the document processors, each document needed | |
to be classified, key information extracted, and the information | |
validated against other documents to be able to prove my | |
solvency in making an offer, applying for a loan, or being drafted | |
as the future house owner. In between all parties and external | |
organizations, even more documents were either created, adapted, | |
or passed along such as the offer, the loan agreement, the deed | |
of sale, a soil certificate, etc. | |
This juxtaposition of valuable moments in life with cumbersome | |
administrative procedures involving manual document | |
processing forms the backdrop against which I aim to explore | |
and propose potential solutions in this thesis. | |
” | |
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