intents.json

{
  "intents": [
    {
      "tag": "greeting",
      "patterns": [
        "Hi",
        "Hello",
        "Hey",
        "Hi there"
      ],
      "responses": [
        "Hello! How can I help you today?",
        "Hi there! What can I do for you?"
      ]
    },
    {
      "tag": "product_inquiry",
      "patterns": [
        "Can you tell me about your products?",
        "What products do you sell?",
        "Tell me about your products"
      ],
      "responses": [
        "We offer a variety of products. Please visit our website for more details.",
        "You can find all our products listed on our website."
      ]
    },
    {
      "tag": "order_status",
      "patterns": [
        "Where is my order?",
        "Can you check my order status?",
        "I want to know my order status"
      ],
      "responses": [
        "Please provide your order number, and I will check the status for you.",
        "Let me know your order number to check the status."
      ]
    },
    {
      "tag": "return_policy",
      "patterns": [
        "What is your return policy?",
        "How do I return a product?",
        "Can I return a product?"
      ],
      "responses": [
        "You can return products within 30 days of purchase. Visit our website for more details.",
        "Our return policy allows returns within 30 days. Please check our website for the process."
      ]
    },
    {
      "tag": "shipping_info",
      "patterns": [
        "How long does shipping take?",
        "What are your shipping options?",
        "Tell me about your shipping"
      ],
      "responses": [
        "Shipping usually takes 3-5 business days. We also offer express shipping.",
        "Standard shipping takes 3-5 days. Express shipping is also available."
      ]
    },
    {
      "tag": "contact_support",
      "patterns": [
        "How do I contact support?",
        "I need help from customer support",
        "Can you give me your support contact?"
      ],
      "responses": [
        "You can contact our support team at support@mail.com or call +123456789.",
        "Reach out to our support team via email at support@mail.com or phone at +123456789."
      ]
    },
    {
      "tag": "business_hours",
      "patterns": [
        "What are your business hours?",
        "When are you open?",
        "Tell me your working hours"
      ],
      "responses": [
        "Our business hours are Monday to Friday, 9 AM to 5 PM.",
        "We are open from Monday to Friday, 9 AM to 5 PM."
      ]
    },
    {
      "tag": "goodbye",
      "patterns": [
        "Bye",
        "Goodbye",
        "Thanks for your help"
      ],
      "responses": [
        "Goodbye! Have a great day!",
        "You're welcome! Bye!"
      ]
    }
  ]
}