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| First Session, Forty-fourth Parliament, | |
| 70-71 Elizabeth II – 1-2 Charles III, 2021-2022-2023-2024 | |
| STATUTES OF CANADA 2024 | |
| CHAPTER 10 | |
| An Act to amend the Telecommunications | |
| Act (transparent and accurate broadband | |
| services information) | |
| ASSENTED TO | |
| JUNE 20, 2024 | |
| BILL C-288 | |
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| SUMMARY | |
| This enactment amends the Telecommunications Act to require | |
| Canadian carriers to make easily available certain information in | |
| respect of the fixed broadband services that they offer. | |
| It also requires the Canadian Radio-television and Telecommuni- | |
| cations Commission to hold public hearings to inform its deter- | |
| minations on how Canadian carriers are to fulfill this obligation. | |
| Available on the House of Commons website at the following address: | |
| www.ourcommons.ca | |
| 2021-2022-2023-2024 | |
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| 70-71 ELIZABETH II – 1-2 CHARLES III | |
| CHAPTER 10 | |
| An Act to amend the Telecommunications Act (trans- | |
| parent and accurate broadband services information) | |
| [Assented to 20th June, 2024] | |
| Preamble | |
| Whereas transparency and accuracy of information | |
| are important to allow Canadians to make informed | |
| decisions when choosing a Canadian carrier for fixed | |
| broadband services and to increase competition | |
| within the telecommunications industry; | |
| Now, therefore, His Majesty, by and with the advice | |
| and consent of the Senate and House of Commons of | |
| Canada, enacts as follows: | |
| 1993, c. 38 | |
| Telecommunications Act | |
| 1 The Telecommunications Act is amended by | |
| adding the following after section 24.1: | |
| Definition of fixed broadband service | |
| 24.2 (1) In this section, fixed broadband service | |
| means any high-speed data transmission service provid- | |
| ed to a fixed location using cable, fibre optics, wireless | |
| access, satellite or any similar transmission system. | |
| Information required | |
| (2) A Canadian carrier that offers fixed broadband ser- | |
| vices shall make the following information available to | |
| the public, in the form and manner specified by the Com- | |
| mission: | |
| (a) service quality metrics during peak periods; | |
| (b) typical download and upload speeds during peak | |
| periods; and | |
| 2021-2022-2023-2024 | |
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| (c) any other information required by the Commis- | |
| sion that is in the public’s interest. | |
| Public hearings | |
| (3) For the purposes of subsection (2), the Commission | |
| shall hold public hearings to determine the following: | |
| (a) the service quality metrics that are to be measured | |
| and the manner in which they will be measured, as | |
| well as the methodology that is to be used to ensure | |
| that those metrics are representative of the different | |
| fixed broadband services packages offered in different | |
| regions across Canada; | |
| (b) the methodology that is to be used to determine | |
| what constitutes typical download and upload speeds | |
| for different fixed broadband services packages of- | |
| fered in different regions across Canada; | |
| (c) the periods that are to be considered peak periods; | |
| (d) the types of Canadian carriers, if any, that should | |
| be excluded, in whole or in part, from the application | |
| of subsection (2); | |
| (e) the types of transmission systems in respect of | |
| which the information referred to in subsection (2) is | |
| to be provided; | |
| (f) the form and manner in which the information re- | |
| ferred to in subsection (2) is to be provided to the pub- | |
| lic to ensure that it is easily available, accessible and | |
| simple to understand; and | |
| (g) the measures that are to be taken, including in re- | |
| spect of compliance monitoring and enforcement, to | |
| ensure that the fixed broadband services provided by | |
| Canadian carriers reflect the information made avail- | |
| able under subsection (2). | |
| Published under authority of the Speaker of the House of Commons | |
| 2021-2022-2023-2024 | |
| Chapter 10: An Act to amend the Telecommunications Act (transparent and accurate | |
| broadband services information) | |
| Telecommunications Act | |
| Section | |
| 1 | |
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| Page 6 | |
| Available on the House of Commons website | |
| Disponible sur le site Web de la Chambre des com | |