app.py

from transformers import AutoModelForSequenceClassification, AutoTokenizer

# Replace with your actual model name from Hugging Face Hub
model_name = "MSarah/ComplainClassificationFineTunedBert"

# Load the model and tokenizer
model = AutoModelForSequenceClassification.from_pretrained(model_name)
tokenizer = AutoTokenizer.from_pretrained(model_name)

def predict(text):
  """
  Classifies text using the loaded model.

  Args:
      text (str): The text to be classified.

  Returns:
      str: The predicted complaint category.
  """
  inputs = tokenizer(text, return_tensors="pt", truncation=True, padding=True)
  with torch.no_grad():
    outputs = model(**inputs)
    logits = outputs.logits
    predicted_class = torch.argmax(logits, dim=-1).item()

    # Map predicted class to category label
    if predicted_class == 0:
      return "Account Services"
    elif predicted_class == 1:
      return "Others"
    elif predicted_class == 2:
      return "Mortgage/Loan"
    elif predicted_class == 3:
      return "Credit card or prepaid card"
    else:
      return "Theft/Dispute Reporting"

# Import libraries for Gradio interface (optional)
import gradio as gr

# Define Gradio interface (optional)
iface = gr.Interface(
  fn=predict,
  inputs="text",
  outputs="text",
  title="Complaint Classification",
  description="Enter text to classify the complaint category"
)

# Launch the interface locally (optional for testing)
# iface.launch()