| { | |
| "faqs": [ | |
| { | |
| "section": "General Inquiry", | |
| "question": "What is OpexA?", | |
| "answer": "OpexA is an EdTech platform providing personalized career guidance, skill assessments, and structured growth plans for IT professionals, businesses, and public sector organizations. It helps identify skill gaps and advance careers through tailored learning recommendations and industry-relevant assessments.", | |
| "keywords": ["EdTech", "career guidance", "skill assessments", "IT professionals"] | |
| }, | |
| { | |
| "section": "General Inquiry", | |
| "question": "How does OpexA help IT professionals?", | |
| "answer": "For IT professionals, OpexA offers: 1) Capability Maturity Assessments (CMA) to identify skill gaps 2) Personalized learning plans for career progression 3) Advanced assessments for experienced professionals 4) Job opportunity connections through employer partnerships.", | |
| "keywords": ["CMA", "skill gaps", "learning plans", "career progression"] | |
| }, | |
| { | |
| "section": "Account Management", | |
| "question": "How do I create an account?", | |
| "answer": "Account creation steps: 1) Visit OpexA website/app 2) Click 'Get started' 3) Enter email 4) Verify with code 5) Set password. Social login available via LinkedIn, GitHub, or Google.", | |
| "keywords": ["registration", "social login", "verification"] | |
| }, | |
| { | |
| "section": "Assessments", | |
| "question": "What assessments are available?", | |
| "answer": "Two main assessments: 1) Capability Maturity Assessment (CMA) - measures proficiency and readiness 2) Skill Level Assessment (SLA) - evaluates task performance ability. Both help identify strengths and career paths.", | |
| "keywords": ["CMA", "SLA", "skill evaluation", "career paths"] | |
| }, | |
| { | |
| "section": "Subscriptions", | |
| "question": "What are the pricing plans?", | |
| "answer": "Plans available: 1) Explorer (Free) - Basic assessments and materials 2) Starter (Premium) - Full SLA access, personalized recommendations, advanced learning paths. No refunds on cancellation.", | |
| "keywords": ["pricing", "free plan", "premium features", "subscription"] | |
| }, | |
| { | |
| "section": "Technical", | |
| "question": "How to troubleshoot loading issues?", | |
| "answer": "If platform isn't loading: 1) Check internet connection 2) Clear browser cache 3) Try incognito mode 4) Update app 5) Contact support if unresolved. Works across desktop, mobile, and tablets.", | |
| "keywords": ["troubleshooting", "loading issues", "cache", "multiple devices"] | |
| }, | |
| { | |
| "section": "Security", | |
| "question": "How is my data protected?", | |
| "answer": "Data protection measures: 1) GDPR/CCPA compliance 2) Encryption standards 3) User control over personal data 4) Breach notification protocols. Details in Privacy Policy.", | |
| "keywords": ["GDPR", "data protection", "privacy", "security"] | |
| } | |
| ], | |
| "metadata": { | |
| "platform": "OpexA", | |
| "categories": ["EdTech", "Career Development", "IT Training"], | |
| "source": "OpexA.pdf v1.0", | |
| "updated": "2023-08-20" | |
| } | |
| } |