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Upload Consumer_sentiment_analysis_results.csv
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data/Consumer_sentiment_analysis_results.csv
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1 |
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Section,Title,Negative,Neutral,Positive,Compound
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2 |
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Section 1,Consumer,0.0,1.0,0.0,0.0
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3 |
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Section 2,How to make a complaint,0.106,0.835,0.06,-0.9973
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Section 3,Alternative Dispute Resolution,0.064,0.838,0.098,0.9959
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Section 4,Online Dispute Resolution (ODR),0.094,0.827,0.078,-0.8557
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Section 5,Complain about financial services,0.13,0.832,0.038,-0.9986
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Section 6,Complain about advertising,0.089,0.873,0.038,-0.9965
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Section 7,Complain about media,0.07,0.893,0.038,-0.9881
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Section 8,"Complain about phone, internet and TV",0.128,0.809,0.063,-0.9957
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Section 9,Complain about utilities,0.105,0.826,0.069,-0.9926
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Section 10,Complain about a medical professional,0.102,0.848,0.051,-0.9903
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Section 11,"Complain about a taxi, hackney or limousine",0.148,0.827,0.025,-0.9968
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Section 12,Consumer protection organisations,0.06,0.862,0.078,0.9783
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Section 13,Your rights when you buy in a shop,0.045,0.883,0.072,0.9286
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Section 14,Your online shopping rights,0.045,0.92,0.035,-0.8765
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Section 15,Buying from a doorstep seller,0.062,0.908,0.03,-0.9183
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Section 16,Buying from an online marketplace,0.07,0.905,0.025,-0.9842
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Section 17,Gift vouchers,0.046,0.82,0.134,0.9989
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Section 18,Problems with faulty goods,0.063,0.887,0.05,-0.9063
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Section 19,Credit notes,0.018,0.848,0.134,0.9895
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Section 20,Delivery rights,0.057,0.906,0.038,-0.9397
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Section 21,Deposits,0.056,0.899,0.046,0.6072
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Section 22,Tickets and events,0.063,0.864,0.073,0.9515
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Section 23,Guarantees and warranties,0.062,0.816,0.121,0.9948
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Section 24,Buying online from the UK after Brexit,0.06,0.913,0.027,-0.9752
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Section 25,Product safety,0.043,0.833,0.124,0.9994
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Section 26,Company gone out of business,0.054,0.846,0.1,0.9967
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Section 27,Problems with a service,0.045,0.882,0.073,0.9688
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Section 28,Your rights when buying services,0.048,0.896,0.056,0.6998
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Section 29,Your rights when you buy digital content or services,0.014,0.915,0.072,0.9885
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Section 30,Problems with digital content or service,0.04,0.906,0.054,0.9021
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Section 31,Online safety,0.142,0.745,0.113,-0.9933
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Section 32,How to avoid scams,0.114,0.797,0.089,-0.9895
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Section 33,Digital content or services you bought on or before 28 November 2022,0.034,0.94,0.027,-0.5956
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Section 34,Problem with a service you bought on or before 28 November 2022,0.098,0.809,0.092,-0.9243
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Section 35,Your rights if you bought in a shop on or before 28 November 2022,0.049,0.877,0.074,0.9357
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Section 36,Your rights if you bought online on or before 28 November 2022,0.052,0.917,0.031,-0.9752
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Section 37,Package holidays and linked travel arrangements,0.063,0.823,0.115,0.9993
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Section 38,Your rights when you travel by bus or coach,0.078,0.864,0.057,-0.9662
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Section 39,Your rights when you travel by train,0.079,0.864,0.057,-0.9895
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Section 40,Your rights when you travel on a ferry or cruise,0.099,0.86,0.041,-0.9978
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Section 41,Your rights when you buy a financial product,0.039,0.898,0.064,0.9835
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Section 42,Paying your electricity bills,0.027,0.875,0.097,0.9981
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Section 43,Paying your gas bills,0.039,0.851,0.11,0.9962
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Section 44,Electricity: getting connected or switching,0.05,0.891,0.058,0.918
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Section 45,Gas: getting connected or switching,0.051,0.903,0.046,-0.9033
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Section 46,Regulation of utilities,0.055,0.833,0.111,0.9957
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Section 47,Electricity Account Credit,0.027,0.818,0.156,0.9994
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Section 48,Eircode,0.036,0.964,0.0,-0.9551
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Section 49,Internet contracts,0.058,0.885,0.057,0.6387
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Section 50,"Junk mail, spam and unwanted texts and calls",0.058,0.903,0.04,-0.9541
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Section 51,Phone contracts,0.072,0.887,0.041,-0.9976
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Section 52,Postal services,0.054,0.93,0.016,-0.9757
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Section 53,Premium rate phone and text services,0.056,0.893,0.051,-0.8291
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Section 54,Regulation of postal services and electronic communications,0.061,0.854,0.085,0.9512
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Section 55,TV licences,0.016,0.932,0.052,0.9878
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Section 56,Buying a new car,0.041,0.889,0.07,0.9952
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Section 57,Buying a used car,0.027,0.924,0.05,0.9883
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Section 58,Renting a car,0.089,0.837,0.074,-0.9112
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Section 59,Problem with a used car,0.081,0.875,0.044,-0.9932
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Section 60,Your consumer rights,0.078,0.859,0.063,-0.969
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Section 61,Terms and conditions,0.124,0.82,0.056,-0.9989
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Section 62,Advertising,0.042,0.867,0.091,0.9968
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Section 63,Product labelling,0.033,0.893,0.073,0.9927
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Section 64,Rules on pricing,0.033,0.908,0.06,0.9941
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Section 65,Unfair sales practices,0.124,0.833,0.044,-0.9988
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