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Update README.md
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README.md
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@@ -9,6 +9,8 @@ metrics:
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model-index:
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- name: BERT-BankingClassifier
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results: []
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---
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<!-- This model card has been generated automatically according to the information the Trainer had access to. You
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## Model description
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## Intended uses & limitations
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More information needed
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- Transformers 4.46.3
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- Pytorch 2.5.1+cu121
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- Datasets 3.1.0
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- Tokenizers 0.20.3
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model-index:
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- name: BERT-BankingClassifier
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results: []
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datasets:
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- legacy-datasets/banking77
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---
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<!-- This model card has been generated automatically according to the information the Trainer had access to. You
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## Model description
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This model is a BERT (bert-base-uncased) model fine-tuned using the Banking77 dataset for text classification tasks. Banking77 is a dataset designed to categorize customer support messages in the banking and finance domain into 77 distinct categories. This model is specifically tailored for classifying customer complaints and inquiries in the banking sector, helping to assign messages to the correct categories effectively.
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label_map = {
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0: "activate_my_card",
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1: "age_limit",
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2: "apple_pay_or_google_pay",
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3: "atm_support",
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4: "automatic_top_up",
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5: "balance_not_updated_after_bank_transfer",
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6: "balance_not_updated_after_cheque_or_cash_deposit",
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7: "beneficiary_not_allowed",
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8: "cancel_transfer",
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9: "card_about_to_expire",
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10: "card_acceptance",
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11: "card_arrival",
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12: "card_delivery_estimate",
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13: "card_linking",
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14: "card_not_working",
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15: "card_payment_fee_charged",
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16: "card_payment_not_recognised",
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17: "card_payment_wrong_exchange_rate",
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18: "card_swallowed",
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19: "cash_withdrawal_charge",
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20: "cash_withdrawal_not_recognised",
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21: "change_pin",
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22: "compromised_card",
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23: "contactless_not_working",
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24: "country_support",
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25: "declined_card_payment",
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26: "declined_cash_withdrawal",
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27: "declined_transfer",
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28: "direct_debit_payment_not_recognised",
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29: "disposable_card_limits",
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30: "edit_personal_details",
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31: "exchange_charge",
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32: "exchange_rate",
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33: "exchange_via_app",
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34: "extra_charge_on_statement",
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35: "failed_transfer",
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36: "fiat_currency_support",
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37: "get_disposable_virtual_card",
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38: "get_physical_card",
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39: "getting_spare_card",
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40: "getting_virtual_card",
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41: "lost_or_stolen_card",
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42: "lost_or_stolen_phone",
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43: "order_physical_card",
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44: "passcode_forgotten",
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45: "pending_card_payment",
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46: "pending_cash_withdrawal",
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47: "pending_top_up",
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48: "pending_transfer",
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49: "pin_blocked",
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50: "receiving_money",
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51: "refund_not_showing_up",
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52: "request_refund",
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53: "reverted_card_payment",
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54: "supported_cards_and_currencies",
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55: "terminate_account",
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56: "top_up_by_bank_transfer_charge",
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57: "top_up_by_card_charge",
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58: "top_up_by_cash_or_cheque",
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59: "top_up_failed",
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60: "top_up_limits",
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61: "top_up_reverted",
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62: "topping_up_by_card",
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63: "transaction_charged_twice",
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64: "transfer_fee_charged",
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65: "transfer_into_account",
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66: "transfer_not_received_by_recipient",
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67: "transfer_timing",
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68: "unable_to_verify_identity",
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69: "verify_my_identity",
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70: "verify_source_of_funds",
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71: "verify_top_up",
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72: "virtual_card_not_working",
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73: "visa_or_mastercard",
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74: "why_verify_identity",
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75: "wrong_amount_of_cash_received",
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76: "wrong_exchange_rate_for_cash_withdrawal"
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}
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## Intended uses & limitations
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More information needed
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- Transformers 4.46.3
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- Pytorch 2.5.1+cu121
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- Datasets 3.1.0
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- Tokenizers 0.20.3
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