Live Ops Manager
Location: GB, LND, London
Department: Operations
Employment type: Full-time
Required experience: Associate
Industry: Computer Games
Function: Other
Company profile: Space Ape Games is an Award Winning Mobile/Social Gaming startup founded in 2012. We’re a small, high-performing team with big aspirations to make the highest quality and most successful games on your smart phone and tablet.We believe that the trait nearly all of the most successful games on mobile and tablet have in common is that they were made by talented teams with lots of experience working together. There are tens of thousands of app developers, but only a handful of really good, really experienced, well gelled teams out there.Accordingly, everyone on our team is an “A-player” with deep gaming experience. We are some of the key guys and gals behind the biggest games on Facebook and on the internet. Our team is behind a #1 game on Facebook, two #2 games on facebook, and one of the biggest virtual worlds for kids on the planet. And now with Samurai Siege we have a US top 50 grossing app (top 10 in some countries) played by more than 7m people in it’s first few months since launch.We love great tech. Not for its own sake but because we make games for big audiences and that means it’s got to work all the time. Because we are in a competitive space and that means we need to be fast and efficient. We are serious about sprint management. It’s good for our game, and keeps us focused.We are a creative company tempered by great analytics. Smart analytics can make a good game even better. But we think analytics alone makes soulless products. Why choose just one?
Description: Space Ape Game’s Live Operations Manager will be dedicated to planning and configuring in-game promotional events, contests and balancing changes to drive monthly goals for Samurai Siege and Rival Kingdoms.  You will collaborate with all areas of the business including the Product team, developers, CS, QA, Art, analytics.As a Space Ape Live Ops Manager you will be directly responsible for the growth of our games.  Contests and events are a unique feature of Samurai Siege that sets us apart from all other games in the genre.  You will learn from some of the best product managers, game designers and elite competitive players in the business.
Requirements: Responsibilities and Desired Skills:Play the games extensively (Rival Kingdoms and Samurai Siege) and competitor games – on a daily basisBuild a comprehensive and in depth plan for in-game events that coincide directly with sprints and planned feature releasesDirectly manage the implementation of events (Concept, design, configuration, execution)Coordinate and configure the in-game communication, working with the CS/Community teamDirectly monitor the performance of the promotions and events and their impact on the retention and revenue of the playersSuggest optimizations to the product teamStrong understanding of the mobile gaming player mindset to align event specs to players needs, factoring in company & team goals.Strong communication skillsDetailed oriented and fast learnerUnderstanding of CMS driven contentExisting influential player in the strategy games category of mobile gaming a plusDeep understanding of what get’s gamers’ blood racing is a plus.
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