Partnership Manager
Location: US, NY, New York City
Department: Strategic Initiatives 
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Industry: Nonprofit Organization Management
Function: Training
Salary range: 45000-50000
Company profile: The Financial Clinic was founded in 2005 to address the alarming growth in the number of working poor individuals in the United States.  To scale our mission, building financial security, we are translating our lessons learned from training, technical assistance, and financial coaching services into a new social enterprise, Change Machine.  Change Machine is a custom application built on the #URL_f6ca967f8ca55434a734b14994b729d560a4d4edc6f9427da958b3baed1a0090# platform.  We are in the early stages of launching Change Machine with a community of 140 beta users from around the country.
Description: About the Position:The Partnership Manager ensures that our partners (#URL_93fdbe33ef560a10a3b6213c3ba91c39fc707f0f7965221c6009bec901994b95#-#URL_b3435ee9ccdc9fceeca43a75a99db768a89e349b74870fb73919db7f4c5dfc9d# users) successfully incorporate financial coaching into their nonprofit programs. This role is responsible for bringing potential Change Machine partners through the sales pipeline, supporting them to implement Change Machine, and providing ongoing account management to ensure they take full advantage of Change Machine’s tools and renew annually. This position serves as an integral resource for Change Machine partners by onboarding new members (users) onto the platform and serving as the main point of contact for each contract. The Partnership Manager has a critical role in supporting Change Machine to become a self-sustaining, revenue generating software solution for the nonprofit field. Key Responsibilities:(1) New Partnership DevelopmentConvert potential partners into long-term Change Machine partners.Host virtual events to prospective partners to demo the Change Machine platform.Build relationships with potential partners by developing a deep understanding of their needs and program goals and pitch Change Machine’s value proposition.Write proposals and negotiate scopes of work to secure new contracts.Work with the Finance team to ensure partners execute contracts successfully.(2) Implementation SupportProvide onboarding support for new partners on the platform.Provide technical assistance to enable partners to take advantage of a suite of financial coaching tools and sustainably adopt them into their programming.Facilitate virtual and in-person trainings for frontline staff and managers to make Change Machine a part of their daily work.Support partners to leverage public and private groups by steering conversations and questions to the Change Machine community and technical forums.Host virtual sessions to promote the work of Change Machine partners.(3) Account ManagementSustain relationships with partners on the platform.Engage users on an ongoing basis to promote their active participation in the community and maximization of the platform’s tools.Maintain relationships with key stakeholders, leadership teams and funders to ensure partners are satisfied and successfully renew.Gather feedback from partners and deliver insights to product team to identify areas of improvement on the Change Machine platform.Collect relevant data, customer success stories, and other accomplishments to communicate the impact of the capacity building work and Change Machine. 
Requirements: Bachelor’s degreeCompetitive candidates will have a minimum of two years of experience working in nonprofit direct services, training, or consulting rolesExtremely comfortable presenting to large audiences both online and in personEffective communication – verbal and written, delivered with enthusiasm and impactExcellent relationship-building skills and ability to drive people to adopt changeThrive in an entrepreneurial setting – flexibility and adaptability are essentialRelentless attention to detail and tenacious work ethic
Benefits: Excellent benefit package that includes medical, dental, life, 401(k), transportation subsidy, and more.  No phone calls please. Interested Candidates should:Submit a cover letter to Becky Smith, Director of Strategic Initiatives, explaining why you want to work at The Financial Clinic and how your skills/experiences are suited for this role.Submit your resume.Submit a writing sample or professional work that demonstrates your ability to work in a collaborative way and to share research, information, skills and insight with colleagues.
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