Clinical Systems Implementation Coordinator
Location: US, WI, Milwaukee
Employment type: Full-time
Required experience: Entry level
Required education: Bachelor's Degree
Industry: Information Technology and Services
Function: Information Technology
Company profile: REWARDING WORKPure talent isn’t enough. Our culture is filled with people who are passionate about how technology is changing the world and are excited to be a part of it. They leverage cool tools, their own expertise and their colleagues’ enormous capacities for creative problem solving.  With some ping-pong thrown in for creative brainstorming, the solutions they generate for our clients are creatively conjured, elegantly engineered and implemented with a deep understanding of what needs to be accomplished.  Our informal and professional environment breeds success.What is most important is the work our staff gets to do.  We don’t create wild-ride video games, although we are known to play them.  We connect life-saving technologies and make the data that they generate fast, accessible and usable, so the right decisions can be made for every patient, every time.  We improve healthcare decision-making, in world-changing ways.  Very rewarding work.WHAT WE OFFERWe want our employees to be happy and healthy, and have designed our benefit plans and programs with that in mind. Among them are:Medical, Dental, Vision and Life Insurance401K Savings Plan with Employer ContributionShort-Term and Long-Term Disability PlansFlexible Spending AccountHealth Savings Account and Health Reimbursement AccountGenerous Personal Time and Paid HolidaysTuition Reimbursement ProgramEmployee DiscountsConcierge ServicesOpportunities for both planned and spontaneous fun from the obvious (Summerfest) to the sublime (Curling), and everything in betweenOTHER EQUALLY IMPORTANT BENEFITS:Travel Policies. Sometimes our staff is on the road, on-site with customers or implementing technologies at hospitals.  So we “get” travel.   Our travel policies reflect our understanding that being away from home can be challenging.  While you’re away, a nice environment and healthy food is important to your well-being.  And that’s important to us.Work Life Balance. We all have families of one kind or another.  We not only have an understanding of work/life balance, it’s in the essence of our culture. We recruit people who believe it’s important.Community Involvement. We have a history of strong community involvement and partnerships with organizations that align with our core values and beliefs. When you become part of True Process, you're part of something bigger, too.We’d be honored to have you consider joining the True Process team!WHO WE'RE LOOKING FORWe seek people with passion, experience, intellectual curiosity, collaborative approaches, humor, compassion, keenness, excellence, high standards, dependability, technical superiority, motivation, confidence, initiative, can do, flexibility, gutsiness, respect for processes, make-a-difference spirit. See you?  Call us at #PHONE_7c11b0967b88c1003665662fd1fada8795fc954ad9959a3f387d00105e6aef01#.
Description: We are looking for a clinical systems implementation coordinator who provides outstanding customer service and support to their team members, and is willing to provide that same type of service for our customers. You would be helping our customers with coordinating the implementation of clinical systems in hospitals across the U. S.If you want to work with a team whose mission is to apply technology that actually improves the care of patients, then look no further. You don’t even have to have previous healthcare experience. That’s a bonus. It is really the TYPE of person you are that is most important to us.  We are looking for a customer focused, go-getter of a person who can enhance an already great team.  We offer you the potential for significant personal growth if you’re smart, willing to learn, and able to take advantage of new roles and responsibilities while working in a sector of the economy forecast for tremendous growth.Who we are… We have a creative, casual, and fun environment and you will get to work with a team deploying the latest hospital safety and data integration systems in healthcare.  You can expect a freewheeling, informal work environment, populated by a lot of smart innovative people who get things done, support each other, exceed our customers’ expectations, and have fun doing it.  We are not your typical staid healthcare technology company.  We’re a little quirky and irreverent and definitely know how to have fun while doing things that matter in the real world.What we need… We're looking for smart and creative problem-solvers to join our consulting team who find inspiration and motivation in doing good work.  This full-time position is an administrative role working with an integrated team of field engineers, project managers, and support technicians.  The following are some of the job duties:Assist in identifying, assigning, and confirming resources and schedules for projectsAssist in implementation package creationInitiate customer follow-ups for project completion & satisfaction surveys Building and maintaining communication and processes with implementation teamsAssist in maintaining compliance and quality of field paperworkAssist in developing and improving processes and documentation for scheduling resources, completion and submission of field paperwork, and reporting/auditing of invoicing for implementation activities in accordance to our client's processes
Requirements: We're looking for some of these skills:Someone who enjoys helping others and working in a team environmentGreat verbal communication skills and written communication skills with an eye for detailStrong leadership and interpersonal skillsExceptional organizational skills including delegation, prioritization, and time managementExcellent written and oral communication skillsKnowledge of computer hardware and software including experience with an office productivity suiteKnowledge of quality management processes preferredBachelor’s degree (MIS desired) or equivalent work experience
Benefits: True Process, Inc. is a team of clinical data experts specializing in healthcare services and software development. We are a growing and profitable company with a progressive, business casual environment which believes that employees are its most valuable asset.  As part of our team, you’ll work on challenging projects that give you exposure to the latest in healthcare technology. We believe in having an environment where everyone has a voice and is encouraged to contribute to the growth of their professional development, as well as the company. True Process is located in Milwaukee, Wisconsin and serves clients worldwide through regionally-based employees. True Process is an equal opportunity organization.   
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