Social Media Manager
Location: US, CA, San Mateo
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Industry: Consumer Goods
Function: Marketing
Company profile: Tile is one of the most successful crowd-funded campaigns in history and is building the world’s largest lost and found. Tile uses a "sharing economy" model to help people simplify their lives and save time by being able to know the location of their most valuable things at any time. Currently available in 32 countries, Tile continues to bring best-in-class performance in lost and found technology to its growing community of users. Tile is based in San Mateo, California, and we’re looking for more superstars to join our fast growing and venture backed team. You can learn more at #URL_6cfb2b10493b708c723bdd5df9fea83934769d593ea2e2916cc7dc1cd8c6db88#.
Description: The RoleAs Tile’s Social Media Manager, you will be responsible for knowing our community inside and out by keeping tabs on the world as it chatters about Tile. You’ll respond to key questions on social media and make spot decisions about posts to maximize Tile’s presence and sales.You must be able to think outside the box to produce creative, original content, as well as use data to apply actionable next steps for Tile’s online presence. You will develop and implement our social strategy and actively shape our brand by acting as the voice of Tile on social media. We are constantly finding our users most valuable things, and you’ll do the same with new and exciting content! Whether you’re at an event live-tweeting and posting pictures to our Instagram, or planning our editorial social media calendar, your work will engage with and excite our users. ResponsibilitiesManage Tile’s social programs including, Twitter, Facebook, Instagram, and YouTube, etc.Plan upcoming content campaigns and create an easy to follow editorial calendar that coincides with the larger marketing calendarDevelop internal processes for executing campaigns from research, to content production, to approval, to launchDelight our community with prompt, fun, clever, and helpful responses to all of their questionsUse social monitoring tools to create actionable next steps based on data. Experiment and optimize our channelsWork with the business development team to strategize how social media can best support their partnerships and promotionsReport KPIs that measure the effectiveness of social media campaignsIdentify social media marketing trends and key opportunities for innovation
Requirements: You are super smart and hungry to work for an extremely fast growing consumer electronics startupYou are extremely flexible and able to easily change direction on a dime and work on a new project and jump in wherever the team needs helpYou have a passion for social media! You are pumped to be the voice of Tile and cannot wait to get creative with our social media platforms. You use social media for both personal and professional life (notably Twitter, Facebook, LinkedIn, Google+, Pinterest, and Instagram)You are familiar with social media performance tools and are comfortable with metrics commonly used to measure digital marketing campaigns3+ years in marketing and 1+ years experience managing social content for a brand OR 2+ years experience managing social content for a brandYou are disciplined and rock solid reliable, but you like to have fun and collaborate, and you know how to balance these traits to achieve greatnessExcellent written and oral communication skills and team managementVery organized with strong time management skills
Benefits: Own equity in the company. Every employee is a stakeholder in our future.Work with talented, collaborative, and friendly people who love what they do.Participate in company wide events such as team lunches and outingsOn-site gym accessUnlimited vacation daysReceive the benefits of comprehensive health insurance, dental insurance, and vision insurance, 401K, and pre-tax commuter deduction.
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