Sales and Service Associate- Mykonos
Location: GR, L, Mykonos
Employment type: Full-time
Required experience: Entry level
Required education: Bachelor's Degree
Industry: Leisure, Travel & Tourism
Function: Customer Service
Company profile: AUTOHELLAS S.A. is the largest Rent a Car company in Greece, according to its financial capacity and the size of the fleet of vehicles it manages. Furthermore, it is the biggest national franchisee of Hertz International in Europe.AUTOHELLAS S.A (HERTZ) operates in Greece for more than 44 years. Since 1978 until today, it constantly holds first place in the car hire field. Hertz - AutoHellas was awarded for two consecutive years, 1998 and 1999, by the travel industry as the best rent a car company in Greece for high standard services rendered (TTG Award).AutoHellas/s main concern is its human resources, which in 2004 exceeded 550. The company's employees and executives are carefully chosen, highly educated and experienced. During the last two years, Autohellas has put in practice an ambitious educational program for most of it's personnel, aiming to the improvement of the services offered.In 2011, Hertz fleet reached over 23,000 cars of event type, operated by 115 locations all over Greece, 21 of which are located in airports.The company's constant growth creates new work positions at Hertz locations, such as airports, local offices, as well as the headquarter facilities.Our mission is to be the lowest cost, highest quality and most customer focused rental company in every market we serve. We will achieve our Vision and Mission by focusing on, and balancing, customer satisfaction, employee satisfaction, and asset management, with equal emphasis on efficiency and growth.ΜΗΤ.Ε: 0206E#PHONE_b8d2b252564f25e10c879832d2e5b6df17fe0b5612e3d791ad1fad0a12e3b39a#
Description: Sales and Service Associate- MykonosMore information about this job: General Responsibilities:Do you thrive in a fast-paced, ever-changing environment where people are your No. 1 concern?  Can you see yourself working as a team to achieve high-quality results?  Do you have an art of persuasion?  You're enthusiastic and accommodating?  Even under pressure, you're tactful and deliver with charm? You want to get things done the "right way"? If this sounds like you, then Hertz needs you as a Sales and Service Associate in our operations! As a Sales and Service Associate for Hertz you will provide world class service to customers. This includes:Supporting achievement of location sales and margin goals by working closely with staff and Location Manager on assigned tasks and duties or projects.  Proactively assessing, clarifying, and validating customer requirements and satisfaction and effectively managing the rental process. Communicating to Location Manager all relevant customer feedback to facilitate on-going changes in our service and prices to drive continuous improvement within our Operations.Identifying and capitalizing on opportunities to increase sales, space and productivity in the accounts.Providing support for the branch's business plan by assisting the location manager with billing issues and processing payments.Contributing to Hertz Improvement Process to discover new and more efficient ways to run our business and deliver the right products and services to our customers faster and at a lower cost. Driving change from within to improve customer satisfaction and uses teamwork to tackle problems.Protecting company assets through adherence to company policies and procedures.Ensuring the professional appearance of the site facilities and the high quality level of our vehicles (according to current audit/quality standards). 
Requirements: Mandatory Requirements:Qualified applicants will have the following:At least 3-4 years relevant previous experience most preferably in the sales/tourism sector.Excellent knowledge and use of the Greek and English languages. Knowledge of the Russian and German languages will be considered a strong plus.Pc literacy.Completed military obligations for male candidates.Holder of a clean driving license. Personal Attributes / Professional Qualities: Flexible with strong initiative and ready to achieve demanding targets.Ability to work as a team player to ensure each customer receives “Top Quality Service."Very good selling, negotiating, organizational and communication skills.Business/results oriented with strong organizational skills and problem solving abilities.Ability to work in a fast paced environment with a variety of tasks, adapting to a continuously changing sales environment. 
Benefits: We are offering: An attractive remuneration package.Cutting edge training and many ways to advance.A promising career opportunity within a dynamic and friendly environment.Furthermore, our synergetic culture will keep you alert, engaged and inspired in order to constantly improve and build a successful career path.
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