Help Desk Technician/Engineer Tiers I-II $35K-$45K DOE
Location: US, MO, St. Louis
Employment type: Full-time
Required experience: Not Applicable
Required education: High School or equivalent
Industry: Information Technology and Services
Function: Information Technology
Salary range: 35000-45000
Company profile: Computer St. Louis is an IT solution provider (MSP) that has a wide range of products and services, scaling from the small business owner, all the way up to the 1,500+ seats with our enterprise clients.Computer St. Louis is proud to be locally owned and operated for over 18 years.Our goal is to serve all of our clients with the right technology to make them more profitable, more efficient, more productive, and make their jobs and lives easier.
Description: At Computer St. Louis, we attribute our success to our remarkable staff.  We promote career growth, ongoing learning and professional development for all of our employees.  We also offer a level of dedication to our employees that is second-to-none. Our Mission:  Computer St. Louis solves business challenges by implementing and leveraging technology solutions that help drive business efficiency and make our clients more profitable.Our Vision:  To provide the best IT experience in North America.  Our Values:  We will strive to create an exceptional client experience. We will deliver what we commit to. We will constantly embrace and drive innovation.We will cultivate a team environment.Ask yourself this:Are you passionate about working with computers?  Do you enjoy helping your family and friends with their technical problems?  Do you love learning and want to expand your IT skills?  Do you have experience with help desk, networks and workstations? Then look no further, we want you on our team!  This is your opportunity to work with other people who are passionate about technology in an atmosphere that promotes challenge and teamwork.What Do We Do?Computer St. Louis is an IT solution provider (MSP) that has a wide range of products and services, scaling from the small business owner, all the way up to the 1,500+ seats with our enterprise clients.Computer St. Louis is proud to be locally owned and operated for over 18 years.Our goal is to serve all of our clients with the right technology to make them more profitable, more efficient, more productive, and make their jobs and lives easier.Due to growth, we have the following positions on our Help Desk Team in St. Louis, MO:Help Desk Technicians/Engineers Tiers I-II  $35K-$45K DOE 
Requirements: We are looking for loyal, personable and gifted technicians to provide monitoring, management and hardware support services for our clients’ servers, networks, workstations and applications. Our clients are typically 10 to 50 seat users.We are looking for the following skills:REQUIRED:Minimum 1 Year proven help desk support experience in IT or similar industryExperience in providing customer service on-site and remote on a technical level to an end user clientHighly organized and able to self-manageExcellent written and oral communication skills in EnglishAbility and passion to learn new technologyPrevious experience in Windows environmentsValid US driver’s license and ability to pass background screenPREFERRED (but not required):Certifications such as A+, Network +, MTA, Microsoft, HP, Apple, etc., are a plus but not required.NOC servicesPDA support in a Windows EnvironmentLan/Wan exposureBackup technologiesExperience with Active DirectoryPHYSICAL REQUIREMENTS: Ability bend, crouch, crawl Ability to lift up to 50 lbs. Ability to use phone and phone headset Ability to type using a keyboard and mouse
Benefits: Benefits include health & dental insurance, paid vacations, phone allowance, tuition reimbursement, 401K & More.  Come explore the opportunities Computer St. Louis has to offer!
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