Operations Manager Cortilia
Location: IT, 25, Milano
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Master's Degree
Industry: Food & Beverages
Function: Supply Chain
Company profile: Cortilia (#URL_1582bc9035a9bc01e48e67e866e119a60916585a3f5b1b5777780bdb5046b41f#) is an online agricultural market connecting consumers and local farmers: the freshest fruit and vegetables are just a click away, delivered to your doorstep from the farmer. With a strong dedication to enhancing the local economy, preserving the environment and supporting a healthy way of life, Cortilia is the perfect fit for all those wishing to bring into their kitchen the authentic flavours of genuine, locally grown products. How does it work? Setting up an account is easy and for free. Once logged in, you can either place a one-off order or a regular one (based on a weekly or biweekly delivery) and you’ll receive your fruit & veg box complete with any other product you may wish: cheese, bread, meats, jams, eggs, flour, wine, home-made beer and much more. Find your local farmer. Cortilia represents a brand-new way of enhancing your local economy. To make the most out of it and avoid unnecessary waste, farmers are aggregated in virtual markets based on proximity and on the variety of products offered also in order to optimise logistics. Products are picked and delivered to your door in just a few hours to guarantee quality and freshness: “Just in time” is one of our mottos! Cortilia carefully selects a number of trusted farmers: on our website, you can find out more about them and their values and learn how they grow their products, thus creating a relationship with them, just like in a proper local farmer's market.
Description: Are you looking for a new challenging work experience in a startup environment? Do you want to put your passion and expertise for food to the test? Then this is the job you are looking for! We are currently looking to recruit an Operations Manager to support, develop and roll-out our Supply Chain and logistics platform across Italy. You will be based in Milan; your responsibilities will be to negotiate, manage and lead warehouse logistics activity and to drive critical and strategic projects to ensure efficiency of our logistics supply chain and home delivery with 3PL. You will be responsible for defining and implementing a project plan that meets our customer’s needs while satisfying performance and budget goals.Essentially, you will ensure that the right products are delivered to the right location, on time and at a good cost. You may be involved in transportation planning and control, stock control, warehousing and monitoring the KPI of flow of goods and of the home delivery process.As an Operations manager, you should also be aware of external influences such as legislation for grocery and fresh food, fuel costs and environmental pressures.You will report to the CEO and work closely with the marketing, product and CRM teams; 
Requirements: 5+ years experience in the food industry, carrier company, or distribution environment (with management of a salaried workforce and responsability for budget and performance)Experience with performance metrics, process improvement, competitive intelligence and Lean techniques;Quality control procedure (development and reengineering) and knowledge of green engineering processes;Good negotiation skills focused on contract management of logistics suppliers;Problem-solving and decision-making skills plus the ability to think laterally while also offering creative solutions;The ability to work logically and systematically, with good time management;Proven track record of delivering projects within scope, time, budget and quality;Experience must also include: experience with a contingent workforce during peak seasons, high crisis management. Must be willing to work weekends, holidays, and overnight shifts regularly. Advanced Excel and data analysis skills are required; Negotiation and analytical skills; Project Management experience in a related industryStrong interpersonal skills and the ability to work well as part of a team as well as manage peopleAn entrepreneurial mindset, with the perseverance to develop ideas independently and thrive in a fast-paced environment is crucial;Bachelor's degree Industrial Engineering or Operations Management. MBA considered a Plus 
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