Order Entry Ninja Full-time and Part-time
Location: US, NY, Port Chester
Employment type: Full-time
Industry: Consumer Services
Function: Customer Service
Description:        Normal  0          false  false  false    EN-US  X-NONE  X-NONE                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             /* Style Definitions */ #URL_22932ad710cc8bab5012d10e1dc768a71064c391fef21e0fceddb0e7a66f97b6#{mso-style-name:"Table Normal";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-parent:"";mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-para-margin-top:0in;mso-para-margin-right:0in;mso-para-margin-bottom:8.0pt;mso-para-margin-left:0in;line-height:107%;mso-pagination:widow-orphan;font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;}GraduationSource is seeking someone to be the surgeon of accuracy, enter orders, make sure customers orders are double checked and entered correctly.While we sell graduation caps and gowns, our culture is anything but a clothing manufacturer .  The office is located in a reclaimed paint factory, the first test in the interview is to see if a candidate can navigate the building with all the secret passages and stairwells that only go to certain floors. We tend to call it our own little Hogwarts, minus the moving stairs and paintings that help you find your way. The company itself is owned by a parent company (The Gordon Group) that sits in the same office and owns a number of growing companies, including Avanti Systems, and is opening a startup incubator for gen z this summer. So you will be working with some of the best minds in digital marketing, web development, customer service, and entrepreneurial development in an open environment that allows for collisions and collaboration to thrive.We hire and fire based on our culture so we advise you do some research on our company, read some of the articles we have published, and let us know why you would be a good fit.Some of the fun things we do include·         Book club·         Training Events for both personal and professional development are held regularly·         Monthly activites that vary (Past events have included deep sea fishing, paintball, kite flying, the electric run)·         Develop Leadership from within through a mentor program·         Go to a ton of events for company and personal development. 
Requirements:        Normal  0          false  false  false    EN-US  X-NONE  X-NONE                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             /* Style Definitions */ #URL_22932ad710cc8bab5012d10e1dc768a71064c391fef21e0fceddb0e7a66f97b6#{mso-style-name:"Table Normal";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-parent:"";mso-padding-alt:0in 5.4pt 0in 5.4pt;mso-para-margin-top:0in;mso-para-margin-right:0in;mso-para-margin-bottom:8.0pt;mso-para-margin-left:0in;line-height:107%;mso-pagination:widow-orphan;font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;}Big Bonus Points if:· You  have NetSuite Experience· You have experience working with E-Commerce companies· You have experience with order entry· You have an interest in Digital Marketing Strategy or you read business development books like the lean start up, five dysfunctions of a team, how to sell better than amazon, etc…· You include what your superpower is in a cover letter when you apply for this job. ESSENTIAL FUNCTIONS:Checking fax server and email regularly throughout the day for new orders, and receiving orders from the sales department, entering all new orders accurately into the Ordering System the same day it they are received.Reviewing all returned mail items due to inaccurate address, researching information and correcting errors in customer’s information file, reviewing inbound faxes for requests for removal from fax solicitations, and removing those customers from the fax list.     Providing back-up to the customer service department by answering phones and helping customers, call out on “bump orders to inform customers and review their options, and special projects as assigned.            
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