Product Designer
Location: IE, , Dublin
Employment type: Full-time
Industry: Design
Company profile: Intercom (#URL_cb674f93cbcd215a3a0a57a8615a565545949eead8adbbc73307c26d6a6af81b#) is a simple, personal messaging service for businesses and their customers. It provides a single, integrated platform for the whole company to use for support, marketing, product, sales communication and more.We’re on a mission to make web and mobile business personal. We believe that the future of customer communication requires not increasingly complex, impersonal point solutions, but rather a simple, seamless platform that applies innovations found in consumer services like Facebook and WhatsApp.Founded in late 2011, Intercom has raised over $30 million in venture capital and is backed by leading investors, The Social+Capital Partnership and Bessemer Venture Partners. Intercom has been adopted by thousands of businesses, including Heroku, Hootsuite, Rackspace, Yahoo! and Perfect Audience. Our customers love the product: #URL_18cc302f4e0f1dac521853b2a6ae109ebbe44c6130d31eb0413535ba71e2f42f#We like big thinkers with small egos who believe in our goal to build a uniquely impactful, long-lasting tech company. Our vision is to fundamentally change forever how Internet businesses and their customers communicate.
Description: About the roleProduct Designers help turn our mission from vision to reality, working from the beginning to the end of product building, from new disruptive ideas to detailed iterations on microinteractions. We believe in a high Designer to Engineer ratio and need to grow our Product Design team to work with our growing Engineering team. Intercom is a design led company and an empowering place for designers to work. Product Designers at Intercom:Work through design problems from beginning to end: translating research insight into ideas that will make Intercom better, both disruptive new products/features and detailed iteration of the existing product.Work with engineers on the feasibility of ideas.Sketch and prototype ideas to test viability and how interactions feel.Iterate ideas based on feedback from the whole team.Design the fine grained details of interactions.Work closely with engineers as they build and ship ideas.Own the success or failure of their design work and initiate design and engineering sprints to improve shipped work.About IntercomIntercom (#URL_cb674f93cbcd215a3a0a57a8615a565545949eead8adbbc73307c26d6a6af81b#) is a simple, personal messaging service for businesses and their customers. It provides a single, integrated platform for the whole company to use for support, marketing, product, sales communication and more.We’re on a mission to make web and mobile business personal. We believe that the future of customer communication requires not increasingly complex, impersonal point solutions, but rather a simple, seamless platform that applies innovations found in consumer services like Facebook and WhatsApp.Founded in late 2011, Intercom has raised over $30 million in venture capital and is backed by leading investors, The Social+Capital Partnership and Bessemer Venture Partners. Intercom has been adopted by thousands of businesses, including Heroku, Hootsuite, Rackspace, Yahoo! and Perfect Audience. Our customers love the product: #URL_18cc302f4e0f1dac521853b2a6ae109ebbe44c6130d31eb0413535ba71e2f42f#We like big thinkers with small egos who believe in our goal to build a uniquely impactful, long-lasting tech company. Our vision is to fundamentally change forever how Internet businesses and their customers communicate.
Requirements: Experience designing digital products and systems, not just websites. You have helped ship products.Experience designing experiences that people can access on any type of device, desktop, tablet, phone.Strong understanding of social design including behaviour patterns from psychology and social psychology.The ability to prototype what you design using keynote, javascript, css, html etc.Excellent communicator of design work and your rationale behind proposals.Excellent self starter who can deeply collaborate with engineers.
Benefits: Competitive Salary.Equity in a fast growing start-up.The opportunity to work with and learn from a phenomenal team of engineers (ex-Apple, Amazon, Google, Facebook).Free breakfast, lunch & dinner every day.Public transport paid for.Healthcare.
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