Client Services Director
Location: US, CA, Los Angeles
Department: AGENCY CONFIDENTIAL
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Master's Degree
Industry: Nonprofit Organization Management
Function: Other
Salary range: 60000-75000
Company profile: Envision Consulting conducts retained searches for nonprofit clients seeking to expand and enhance their mission through talent acquisitions. We specialize in providing solutions to not-for-profit organizations, offering coaching, planning and staffing tailored specifically for growth and impact.  Because we understand the nonprofit arena, Envision Consulting is uniquely positioned to attract and engage passionate and experienced #URL_135acbfca77647cdc1c6411a737326862613a94ee0e7607ca7fbf82ed3de56e1# can learn more about Envision Consulting at #URL_89817e06eaa567855f835d96bceed4bd74a3ce6bf209bc589b2a9b2da5422608#
Description: BACKGROUNDCLIENT is a nonprofit organization dedicated to providing the homeless and at-risk of Los Angeles with nutritious meals, clothing, and assistance in the transition to employment and life off the streets through case management, job development and transitional housing services DEFINITION The Client Services Director (CSD), a case management and supervision specialist, is responsible for providing case management and employment services to homeless clients, as well as thorough evaluations concerning program participants.  The CSD advocates for meaningful rehabilitation, employment and stabilization of program participants through assessments, evaluations, supervision and overall support.  This is a direct service position that is 80% case management with clients and 20% administration/management. The CSD reports directly to the Executive Director.
Requirements: DUTIESConducts intakes and screenings of current program participants and participant applicants.  Investigations include: drug screening, current living situation, mental stability, personal background and family data.Compiles, analyzes, evaluates, and reports to the Executive Director all information obtained during weekly and daily meetings with participants.  Identifies and develops appropriate goals and benchmarks, as well as formulating specific recommendations using comprehensive knowledge of all relevant laws and local resources.Creates and expands program opportunities for outside employment by actively developing relationships with local businesses and organizations. Maintains regular contact with employers already participating in program and develops professional skills for program participants.Ensures program commitment and follow-through by developing supervision and treatment plans that include identification of individual needs, establishment of specific objectives and plans to meet those problems and objectives.Supervises program participants through direct meetings and phone communication.  Implements supervision plans, provides counseling, and makes referrals to social agencies. QUALIFICATIONSBachelor's degree from an accredited college or university and a master’s degree in the field of social work or related field.Minimum of three years of specialized experience working directly with the homeless or at-risk adult populations.  Demonstrated expertise in Microsoft Office Suite and specifically Microsoft Word 2010, Microsoft Excel 2010 and Microsoft Outlook 2010.
Benefits: COMPENSATION AND BENEFITSSalary is up to $75,000 annually.Benefits include paid holidays, sick and vacation time and Health insurance stipend.HOURSPosition consists of 40-hour workweeks from Thursday to Monday.
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