Internal IT Desktop Support Engineer
Location: DE, BE, Berlin
Department: Engineering
Employment type: Full-time
Required experience: Associate
Industry: E-Learning
Function: Engineering
Company profile: Babbel enables anyone to learn languages in an easy and interactive way. The learning system offers 13 languages, from English to Indonesian. Users with and without previous knowledge can access grammar and thematic courses as well as vocabulary, writing and listening comprehension exercises online and on the go. In addition to the full courses for web, iOS and Android, there are also vocabulary trainer apps for Windows 8 and the Kindle Fire.Babbel is operated by Lesson Nine GmbH in Berlin. The company was founded in August 2007 and now has approximately 250 employees and freelancers and is opening an office in New York City (Lower East Side).
Description: We are looking for an Internal IT Desktop Support Engineer (f/m, full-time) to start immediately in our office in Berlin-Kreuzberg, Germany.As one of the fatest growing startups in Berlin, Babbel faces challenges not only while scaling its infrastructure to meet customer demand but also satisfying the growing need for structured internal IT management and support.As an Internal IT Desktop Support Engineer you will be responsible for the upkeep and maintenance of the hardware and software that drives our daily business and helps all of our employees to develop the best possible product for our customers around the world.Responsibilities:Preparation of machines, software and accounts for new employees in our Berlin office.Support our internal IT engineers and other employees in implementing hardware and software strategiesFirst line desktop support for usersInstalling, maintaining and keeping track of all IT related inventory
Requirements: Broad knowledge and understanding of IT services and administration: We are running a complicated setup of interconnected tools, equipment and dedicated machines serving our employees on a 24/7 basis. Without them we are not able to bring our product to our customers.You're an Apple/OSX fanatic: We are a Mac driven company. Nearly any and all of our employees are sporting Apple equipment, with a few Windows/Linux users sprinkled about. You should be intrinsically familiar with what makes OSX tick.A plus: A strong knowledge of Google Apps, JIRA and printer maintenance.Attention to detail and an analytical working style: You’re not satisfied when something just doesn’t work. You want to get to the bottom of it. Period.English is a must: You’ll be working with people from all around the world. Interacting with and understanding each other is paramount.Open-minded, easy-going and respectful attitude towards all kinds of (unusual) requests: You are part of a broader team, with people coming from different countries, backgrounds, experience levels and preferences. We demand a high level of professionalism and focus while not neglecting and appreciating a culture of tolerance and understanding.You love open source as much as we do: Our company is built on it, we really enjoy working with it and so should you!
Benefits: Tackle high impact problems with a dedicated team using the latest cutting-edge technologiesThe potential to change the way of learning for millions of users worldwideResponsibility and decisions from day oneProfessional and personal growth within a fast growing team with a variety of long-term prospectsParticipate in hackdays, open-source contributions, technology brown-bagsA lively startup atmosphere with friendly working hours and vibrant international team from over 20 different nationalitiesExcellent working conditions with a location in the heart of the Berlin sceneGreat company benefits (High-End company bikes, public transport passes, fresh fruits & drinks etc.)Check out our jobs page, our blog and our techblog to get an impression of how we work at Babbel! 
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