Service Advisor
Location: GB, STE, Stoke
Company profile: Aspex RecruitmentWe are a Fixed Fee Recruitment Company providing expert employment services throughout the UK. Being an independent we are able to tailor our services to our clients and candidates requirements. Delivering the highest level of personalised service within the permanent staffing arena.  Aspex Recruitment endeavour to provide a concise and professional recruitment service to each individual client, focusing on offering the best client and candidate experience within the recruitment and job hunting marketplaceCandidatesInclude helpful advice and guidance on how to perfect your CV.From clients and business partners we take full job specifications, including essential skills and requirements relating to your experience, desirable skills, education and qualifications along with the ideal candidate personality to match the company culture and environment. We will provide you with career guidance and support.We strive to ensure complete Client/Candidate satisfaction, through our ongoing involvement at every stage.ClientsWe understand our clients needs go beyond the simple fulfilment of a vacancy. As an independent agency, we can be more flexible and tailor our recruitment services to the client’s individual needs. We approach every vacancy as a truly constructive resourcing partner, providing professional advice and resource planning to ensure your recruitment process marks the beginning of a successful relationship.We have an impressive database of candidates on standby for interviews and ready for immediate starts.
Description: Service Advisor Stoke £17,500 + Bonus  + BenefitsA reputable dealership are currently seeking an experienced and motivated Service Desk Advisor.  As the automotive Service Advisor you will have the primary responsibility to make sure customers receive consistent, timely and accurate service. You will possess excellent customer service skills both face to face and over the telephone, be methodical, organised and work well under pressure.* * Motor Trade Experience Is Essential * *Service Advisor Job DescriptionReporting to the Service ManagerWorking from the service desk you will be taking customer bookings over the telephone and face to face.Accurately record faults with vehicles, completing job sheets.Scheduling return service appointments.Clearly explaining any repair in order information to the customer.Readily taking in the requests of the customer for specific services desired.Confirming the service repairs by test driving the vehicle.Referring specific technicians to the customer.Estimating both time for repair and cost.Obtaining authorisation from customer and lease companies in order to conduct various repairsChecking the status of repairs and keeping the customer notified if any new problems arise.Agreeing with customer and carrying recommended follow-on work and order parts  as required.If additional work is advised by technicians, preparing a costing, and seeking the customers approval.ApplicationsIf you are a motivated Automotive service receptionist with the skills required for this exclusive opportunity please click the link supplied (CV's in Word Format Only)PLEASE INCLUDE YOUR NOTICE PERIOD / AVAILABILITY  UPON YOUR APPLICATION, thank you.Keyword SearchesService Receptionist, Service Administrator, Service Advisor, Service Desk Administrator, Parts Advisor, Service Desk Advisor, Motor Trade Receptionist, Automotive Administrator, Motor Trade Service Advisor Stoke, Stoke on Trent. Aspex Recruitment 
Requirements: Skills & ExperienceIt is essential you possess recent service desk / motor trade after sales experienceFull driving licenseNaturally enthusiasticReliable and hardworkingA very proactive natureWord, Excel and Outlook
Benefits: Salary & BenefitsCompetitive salary of £17,500  + Performance Bonus - £21,000Hours of work Monday to Friday 8am - 5.30pmOne hour lunch breakSaturday (rota) 8.30am - 12.30noonUpto 22 Holidays + Bank HolidaysWorking on behalf of an impressive main dealership, fabulous working environmentOnsite parking
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