Senior Sales Trainer
Location: GR, I, Athens
Department: Sales Operations
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Gambling & Casinos
Function: Sales
Description: The purpose of the Sales Training function is to make sure that all front sales personnel is properly trained in all products, systems and processes, as well as in selling techniques and core sales competencies. Sales Training is a service function whose ultimate goal is to initiate change and identify opportunities on enhancing customer experience in a consistent way across all Channels and Locations of the Group’s Sales Network.Major Responsibilities:Execute the Annual Training Plan at all levels of sales forceSupport and facilitate the Sales Regional Managers in building and improving their skills in coaching the sales reps, analyzing sales performance and providing direction for the agentsMonitor and assess quarter performance evaluation scores for the sales teamDeliver classroom trainings on sales techniques, negotiation skills, sales management, store planograms, merchandising, cross-functional team cooperation, internal customer/external customer, leadership skills and coaching skills and market analysisMonitor the smooth implementation of sales training systems used in the sales department and provide relevant supportFollow-up and assess impact of sales training systemsPerform induction training for new employees (company and commercial information)Cooperate with Trade Marketing and Sales Regional Managers for the development of commercial material (sales organizer, market survey material, profit story for agents)  Perform quarter meetings with Sales Regional Managers to evaluate and discuss sales team performance and take action where neededCo-ordinate and control the effective allocation of overall sales training budgetKeep a database with training providers and the relevant training solutions they provideDesign, develop and deliver on-the-job training and support to Sales RepsDevelop internal trainers, conduct and organize relevant train-the-trainer sessionsPatiently show trainees from basic customer care and selling skills, to advanced techniques in order to contribute to the company’s sales targetsBe a genuinely inspiring teacher, energized to motivate the team of traineesPerform relevant training to agents on all issues of new products, relaunches of existing products, new information, merchandising programs and placement of POS material
Requirements: At least 5 years of experience in sales, preferably in a similar positionUniversity/TEI Degree preferably in Business Administration  will be considered an assetExcellent knowledge of MS-OfficeFluency in the English language will be considered an assetWillingness to travel, valid driving license (category B)Excellent communication skills, oral and writtenListens effectively, provides coaching and regular feedback sessions to sales teamsExcellent presentation skills & techniques – know how to address different audience stylesFlexibility, problem handling and solving abilityFacilitating, planning & executing abilityProducts and Market knowledgeAbility to create win-win relationshipsInspires, leads and motivates sales teams
Benefits: The company offers excellent career opportunities and a competitive compensation package, based on the qualifications of the candidate.
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