Broadband Technician
Location: US, CA, Soledad
Employment type: Contract
Required experience: Entry level
Industry: Telecommunications
Salary range: 50000-60000
Company profile: De Novo Group is a non-profit organization based out of Berkeley and backed by Google and federal grants.  We turn cutting-edge research into sustainable solutions to impact developing communities in the US and abroad, and to expand human rights in oppressive regimes.We are a small and nimble multi-disciplinary team and operate like a typical startup. Our office is located on the beautiful UC Berkeley campus but we are also flexible and mostly work remotely from home or the friendly neighborhood cafe.
Description: A non-profit organization delivering reliable broadband Internet access to rural communities is seeking applicants for technicians in the Soledad area (or within 30 min drive).Technicians are focused on the front-line customer. They install, test, troubleshoot, repair and upgrade equipment that receives signals for residential and business customers. The work performed must follow safety guidelines as well as pre-approved installation, testing, repair and upgrade processes.Ideal candidates are those who have 1-2 years experience as installers of residential satellite-TV systems.Duties will include but not limited to:1. Prepare for system installations by reviewing orders, gathering equipment, supplies, and tools.2. Customer interaction in areas such as:Coordination of customer visitsResolving concerns and answering questions by listening to customer's explanation of problems, diagnosing, troubleshooting, and repairing problemPlanning installations by evaluating location; locating access; laying-out equipment and wiring plan.Delivering quality service to our subscribers and ensuring products and services are explained clearly.3. Testing equipment and connections, identifying and correcting problems.4. Maintain a safe work environment by following safety procedures.5. Occasional travel may be required.Related optional experience: Wiring, antennas, satellite, telecom, DSL, Cable-TV, security alarm, home theatre, electrical, electrician, TV, Internet, telecommunication, maintenance, repair, solar power, backup batteries, charge controllers, electronic, hand tools, power tools, ladder, OSHA, install, materials, supplies, testing, work orders, construction, former military, combat arms & infantry.
Requirements: We Are Looking For People Who:Have a history of providing outstanding customer service.Have a minimum of 1-2 years of work experience.Preferred but not required experience in - cable-TV, satellite, electrical, telephone, residential wiring, home theater or home security installation.Are able to lift 50 lbs and climb 40 foot ladders.Meet weight restrictions to comply with OSHA and Company safety standards.Are able to demonstrate excellent communication skills, both verbally and written.Have a valid driver's license.Pass Background, drug test and MVR (driving record) pre-employment.
Benefits: Initially this position is for a part-time contractor (1099) and therefore benefits are not included. But if there is a fit we foresee moving to a part-time/full-time employee with full benefits including health care, PTO, etc.
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