Training Manager
Location: US, CA, San Jose
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Industry: Information Technology and Services
Function: Training
Salary range: 70000-80000
Company profile: SLI Systems is a SaaS company revolutionizing the way online retailers do business. SLI works closely with online retailers—like Sports Authority, and 7 for All Mankind—to improve the search experience for their customers. By monitoring consumer behavior and search terms, SLI is able to direct shoppers to products they’d be interested in—making searches quicker and more efficient. SLI Systems is dedicated to revolutionizing e-commerce and helping its clients grow their user bases, numbers, scope, and clientele.
Description: Our Director of Training needs a rockstar Training Manager who will be responsible for making sure our innovative global team is onboarded for success, the learning management system and content is on target, our sales team is engaged and we’re providing solid support company-wide. We are invested in our team and want everyone to succeed and remain engaged to continue our success.  ResponsibilitiesCollaborate cross-functionally and look to build significant relationships globally to help employees develop passion and excitement around their activities and contribution to the company and customerWork directly with the Training Director to evaluate ongoing training programs effectiveness and make necessary adjustments based on feedback and evolving business needsBuild out new training materials and resources based on instructional design theory and curriculum development best practicesDeliver training presentations as needed via various channels: in-person, online, eLearning, and virtuallyCoordinate with external vendors to ensure employee usage and engagement is exceeds 90%Plan logistics, content creation and execution of training programsWork with SMEs to develop and update training content as neededManage global training calendarsHead administrator for LMS and other external programsContinually engaged with external learning and development trends, techniques, new technologies and methodologies in the learning and development field
Requirements: EducationBA/BS required – no exceptionsFocus in instructional design, learning and development, education preferredScrappy with learning and development design? Talk to us.Experience2-4 years of experience in a Learning and Development role1-2 years of experience in SaaS environmentImmersion/experience with eCommerce - not just shopping on a siteDeveloping, supporting and leading trainingProject management skillsImplementing and maintaining learning management systems (LMS with online learning tools and web conferencing tools such as GotoMeeting)Client or sales training preferredModerating and facilitating training for small and large groupsWorking with inter-disciplinary teams and a proven reputation for being helpful and easy to work with among sales people, marketers, and engineers alikeKnowledgeInstructional design and curriculum developmentAdult learning theory, principles and techniquesSolid understanding of the retail ecosystemExcel, PowerPoint & MS Office appsCamtasia, Snagit or other learning design software a plusQualities/ SkillsManiacal attention to detailHigh level of comfort escalating opportunities and  collaboration amongst cross-functional teams and managementExcellent communication and presentation skillsWillingness and desire to be a key individual contributor and strong team playerResponsive, personable, organized, and able to handle tough questions with grace 
Benefits: We're not your ordinary company - we provides site search, site navigation and automated SEO services for online retail and content-rich websites. These solutions are built with patented LearningSearch technology – an intelligent search system that continually learns from customer behavior to increase sales and conversions. Learning Search is designed to enhance the user experience while delivering valuable insights on visitor activity, and provides eCommerce sites with advanced merchandising capabilities and intuitive navigation. SLI’s Site Champion service automatically creates optimized pages to increase a retailer’s visibility in natural search engine listings and increase site traffic. Customers like FTD, E.L.F., 7 for all Mankind and hundreds more benefit every day from SLI Systems’ search technology.
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