Mail Processing Associate - General Clerk 1 
Location: US
Employment type: Full-time
Required experience: Entry level
Required education: High School or equivalent
Industry: Consumer Services
Function: Customer Service
Company profile: Novitex Enterprise Solutions, formerly Pitney Bowes Management Services, delivers innovative document and communications management solutions that help companies around the world drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction. For almost 30 years, clients have turned to us to integrate and optimize their enterprise-wide business processes to empower employees, increase productivity and maximize results. As a trusted partner, we continually focus on delivering secure, technology-enabled document and communications solutions that improve our clients' work processes, enhance their customer interactions and drive growth.
Description: We are currently seeking a General Clerk I. The right candidate will be an integral part of our talented team, supporting our continued growth. This position will be located in our London, KY location.Responsibilities include, but are not limited to:Open mail manually or by use of high speed openers or auto-assist extraction equipmentIdentify, classify and sort documentsPrepare mail and documents for scanningAssemble document batches, verifying document and/or page volumesLift large boxes of paper for storage or production useHandle time-sensitive materialsHandle confidential materialsProcess cash, or checks in accordance with security and operating policies and proceduresPerform daily key-operator mail processing equipment maintenancePerform duties and special requests as assigned by team leader and managerEnsure operating and quality standards are met based on service objectivesMaintain accuracy of required reports, logs and measurementsEnsure the highest levels of customer careIdentify and refer sales-cues leading to potential add-on businessEnsure adherence to business guidelines, safety & security proceduresSupport financial results by minimizing site waste and rework
Requirements: We are currently seeking a General Clerk I. The right candidate will be an integral part of our talented team, supporting our continued growth. This position will be located in our London, KY location.Responsibilities include, but are not limited to:Open mail manually or by use of high speed openers or auto-assist extraction equipmentIdentify, classify and sort documentsPrepare mail and documents for scanningAssemble document batches, verifying document and/or page volumesLift large boxes of paper for storage or production useHandle time-sensitive materialsHandle confidential materialsProcess cash, or checks in accordance with security and operating policies and proceduresPerform daily key-operator mail processing equipment maintenancePerform duties and special requests as assigned by team leader and managerEnsure operating and quality standards are met based on service objectivesMaintain accuracy of required reports, logs and measurementsEnsure the highest levels of customer careIdentify and refer sales-cues leading to potential add-on businessEnsure adherence to business guidelines, safety & security proceduresSupport financial results by minimizing site waste and rework
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