Product Analyst
Location: US, TX, Austin
Department: Product Innovation
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Industry: Logistics and Supply Chain
Function: Product Management
Company profile: Why CSD?CSD is not only a great place to work, but also to learn, grow and give back to the community. Our organization is made up of talented, motivated people from diverse cultural, educational and professional backgrounds. We believe in teamwork, shared ideas, and creating solutions together while respecting individuality and innovation. We seek out people who want to see their ideas put into action, are committed to making a difference and who believe that more is possible! Who We AreHere, you will discover colleagues who have passion for our company, our community, customers and each other, and that are led by a team of outstanding people who believe that more is possible from each and every one of us. 
Description: The Product Analyst defines and leads cutting edge product designs for web and mobile portals. Partners with the VP of Product Innovation, Business Development, and Marketing teams to develop launch plans, define requirements, and ensure that key product deliverables are met for software development. The position also develops business cases and financial and transaction-based forecasts, and works closely with the UI Designer, Software Development Team, and Quality Assurance Teams to ensure necessary project requirements and specifications are met.Essential FunctionsCreates business cases and requirement specifications for new, existing or acquisition productsCoordinates with the key stakeholders to create business and pricing plans that contribute to profit and growthPerforms market research to find and define solutions to meet customer needsDefines and measures success metrics for new features and productsCollaborates with UI Designer to create mockups and designs to clarify product requirementsWorks with UI Designer and Software Development Team to understand product feasibility and limitationsWorks with the key stakeholders to define scope, costs and timelines for updating existing products and implementing new productsPartners with the Marketing team to create a go-to-market strategy for new features and products, and supports product promotion to improve sales and revenueWorks with the quality assurance team to ensure that delivered system is properly tested and meets the product requirementsIdentifies product marketing ideas and opportunities based on industry trends, current market environment and competitive trendsFacilitates changes to product/service portfolio to improve competitive position and optimal product performancePrepares and distributes product performance reports to stakeholdersValidates and prioritizes requirements including defining benefits and impacts of releases across the organization and for clientsOther duties as assigned
Requirements: Bachelor’s degree in Business, Computer Science, or related field; or equivalent professional experienceTwo years of professional experience as a Business Analyst or in data analyticsTwo years of educational or professional experience evaluating software development lifecyclesProfessional experience supporting international product distribution (preferred)Ability to communicate effectively in American Sign Language (preferred)
Benefits: CSD offers a competitive benefits package for full-time employees. For a full list of benefits and perks, please visit the career page.Communication Service for the Deaf, Inc. is an Equal Opportunity Affirmative Action Employer and drug free and tobacco free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin, including individuals with a disability and protected veterans.
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