User Experience / Interaction Designer
Location: NZ, N, Auckland
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Information Technology and Services
Function: Design
Company profile: Tailor is a digital agency specialising in three things:User interface design and development for enterpriseWe work alongside the development teams of large organisations like Auckland Transport and Progressive Enterprises to design and build (front-end code) the user interface for complex websites and applications. Digital platform design, development and ongoing support for SMEs and entrepreneursWe work with dynamic organisations like My Food Bag and All Blacks Tours to build bespoke systems and apps that are core to their business. We provide a comprehensive range of digital product development services, including strategy, technical scoping, product management, ongoing support and optimisation. Digital development and ongoing support for agenciesWe partner with advertising and marketing agencies to do the “heavy lifting” digital development they can’t do in-house. This is primarily large-scale CMS-based websites, but we also build mobile apps, Facebook apps, and other complex websites. To deliver this unique mix, we’ve got an incredibly diverse but talented team of people - each of whom shares the founders’ passion and pragmatic approach to creating great digital solutions.We're extremely proud of our team, and genuinely believe that our people are our greatest asset. As such, we strive to provide a working environment that is among the best in the industry.We offer:An open culture, where diversity and personality are most welcomeA range of office perks - fridge and pantry stocked with 'healthy' treats, weekly team lunch etc.Personal/professional development - we provide a generous annual allowance to develop your skills and/or attend conferences Work-life balance - we are flexible with working hours and fully supportive of other life/family commitments - school/childcare, sports teams, extra study, and side-projects/business venturesFrom this year, we will offer staff the opportunity to invest (and/or work for equity) in a couple of internal projects we are looking to commercialise
Description: In late 2013, we formed a new department at Tailor we call "Digital Platforms". The practitioners in this department work on some of the bigger and more specialist projects that we undertake, including:Providing user research, interaction design, user-interface design and user-interface development (HTML/CSS/JS) consultancy to enterprise development teamsDesigning and developing large-scale websites, usually with reasonable content management or other business systems integration requirementsDesigning and building bespoke web-based applications, usually with e-commerce or other business systems integration requirements
Requirements: Right now, your job title may be interaction, interface, or user experience designer; information architect; or even GUI developer.So to be clear, at Tailor you'll primarily be responsible for:Business analysis - often assisting dedicated BAs, but ensuring that requirements are defined based on an understanding of - or empathy with - the users who will be using the productUser research - incl. usability testingInformation architecture - site/application structure, interaction framework and flowsWireframing - establishing a solid framework from which our UI designers and developers can then work their magic to bring the product to lifeAs a User Experience Designer at Tailor, you will:Know good design when you see itBe a compulsive problem solver, with excellent visualisation, collaboration, and communication skills (read: you'll own the whiteboard!!)Have real empathy for the users of digital products and services - and be able to draw on a range of user research techniques to help yourself and others understand users in a way that will lead to the very best design solutionLove learning new things, and in particular understanding the complex systems, processes, and relationships of people and productsBe comfortable presenting your work before a room of curious and sometimes skeptical developers, interested and sometimes demanding marketers, and time-challenged and sometimes impatient executivesGenuinely enjoy working collaboratively. We believe the exchange of ideas among the members of small, nimble teams is the fastest route to the best solutions.We’re looking for candidates with 4+ years of professional experience designing digital products and services (but we’re open-minded - by all means please do get in touch if you have less experience but believe we'll be impressed).Applicants for this position should have NZ residency or a valid NZ work visa.
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