Animal Control Officer I
Location: US, CA, Fresno
Department: Animal Control
Employment type: Temporary
Required experience: Entry level
Required education: High School or equivalent
Industry: Veterinary
Function: Customer Service
Company profile: The Central California SPCA (CCSPCA), established in 1946 and located in Fresno County, California, is a 501(c)(3) non-profit humane society.As the leading animal welfare organization in California’s Central Valley, we are committed to leading and serving our community of animals and people by providing programs and services which serve all the stages of an animal’s life.  These programs include Adoptions, Rescue, Foster Care, Owner Surrenders, Outreach, Humane Education, Veterinary Services, Spay/Neuter programs, and Pet Services.The CCSPCA also assumes responsibility, by contract, to perform the Animal Control and Leash Law services for the City of Fresno dating back to September 1951. The modern facilities and our caring staff offer safe refuge, nourishment, medical care, and love to every animal in our Animal Center.  Free ambulance service and shelter is provided for lost or stray animals in the City of Fresno, or those owned but temporarily without homes because their owners can no longer keep them.Although the CCSPCA is contracted to conduct Animal Control Services and Rabies Control Enforcement within the Fresno City, we are not federally, state, or locally funded and do not receive aid from any national organization (including the ASPCA). The CCSPCA owns its own land, buildings, and equipment purchased with privately donated funds.  Our funds come from our loyal supporters, allowing us to provide many vital services to our community.
Description: Under the direction of the Field Operations Manager, the position is responsible for the apprehending and caring of animals, determining the disposition of animals, enforcing various related State and local laws and ordinances, responding to complaints concerning unwanted, escaped or other nuisance animals, and other tasks as assigned.DISTINGUISHING CHARACTERISTICSAnimal Control Officer I is the entry-level class in which incumbents receive orientation and training to perform a full range of animal control duties. Incumbents are expected to progress to the journey level, Animal Control Officer II, within a reasonable length of time, and to function at a higher level of independence, self-direction, judgment, and interaction with the public.Working Conditions/Environment: Be patient & tolerant of loud, fast paced environments (barking), dog waste, odor and hair. Physical exertion is required to subdue resisting and chase fleeing animals. Physical exertion is required to climb stairs and over walls with constant running, walking, crouching, crawling, kneeling, and twisting; standing or sitting for extended periods of time; Must have the capability to hear, speak and see to communicate with the general public. Physical effort is required to lift/carry injured/deceased animals and equipment of 75 lbs. or more with assistance. Great mental ability is required daily. Exposed to sick and potentially dangerous animals.ESSENTIAL FUNCTIONS:Serve as a representative of CCSPCA, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretions in all interactions with other employees and with the public.Respond to calls, captures, and transports and impounds stray animals.Interview complainant and identifies animals owners.Establish quarantines to determine health of animals may impound seriously injured or ill animals and arrange for veterinary care.Provide assistance to the public regarding animal control matters; Responds to inquiries and provides information regarding local animal control laws.Pick up and transport dead animals for disposal.Issue citations or notices of violation in the enforcement of ordinances relating to animal control.Prepare officer’s reports and maintain files & records.Maintain safety and security of Animal Shelter.Protect confidential information by preventing unauthorized release, both verbal and/or writing.Input call information and write reports on Petpoint Software System.
Requirements: Qualification Requirements:High school diploma or equivalent.Knowledge of: Techniques for communicating effectively orally, and through written expression, experience providing information, such as explaining rules and regulations to the public, preferably in the handling, care and control of animals.Minimum Requirements:   Read, understand, and explain applicable State and local laws, regulations, and ordinances; obtain cooperation and compliance from members of the public by working tactfully and effectively; analyze a situation and adopt a course of action; exercise tact and independent judgment in dealing with the public; speak to a wide range of people; prepare clear and concise reports; present a positive public image; develop and maintain working relationships with co-workers, agencies and organizations; handle sick, injured, dangerous, or dead animals and decomposing animal carcasses in a safe and humane manner; learn the physical and behavior characteristics of animals; learn breed identification; learn and recognize symptoms of rabies and other common animals diseases; learn the safe and accurate handling of animal control equipment; euthanize dangerous, sick, or unwanted animals; make simple arithmetic calculations; understand and follow oral and written instructions; safely drive a vehicle; perform other tasks as assigned; and work independently. An up to date tetanus shot record is required. California driver’s license required without major infractions on DMV record. Must be able to pass a background clearance.  Must be proficient in Word, Excel, Powerpoint, email, and other computer programs such as Shelter Buddy, Petpoint and/or animal databases.Special Notes: This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.
Benefits: This is a Temporary Full Time Position and benefits will be offered when incumbent reaches Regular Full Time Status. $10.25/hour DOE
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