Internal Recruiter
Location: GB, , 
Employment type: Full-time
Required experience: Not Applicable
Required education: Unspecified
Industry: Staffing and Recruiting
Function: Customer Service
Company profile: HGS is a world leader in Customer Relationship and Business Process Management.  With a global footprint and an experience of over three decades, we have helped our clients deliver exceptional results.  We have developed and implemented some of the best-known processes and practices to deliver a comprehensive range of industry-specific solutions. Our operational excellence, combined with functional expertise, has made us the "Preferred Partner" for most of our clients.  We deliver seamless service to some of the world's most recognized brands out of and across North America, Europe, Asia, and Africa.
Description: The position will interact with all levels and all departments within HGS and will be supporting the recruitment process for campaign requirements whilst ensuring all policies and procedures are adhered to.Assists in developing and implementing internal systems and to ensure the cost effectiveness, consistency and quality of recruitment.Helps problems solve and recommends and implements solutions to meet ongoing recruitment requirementsSupports RM in monitoring staff performanceSupports RM in resourcing and recruitment of departmental staffLiaises with senior management and be a point of contact in RM’s absence Sourcing, pre-screening, interviewing & assessing, selecting and reference checking candidates.Delivers and assists in the delivery of Assessment centres for frontline staffDevelop relationships with sourcing agencies, schools, universities, and user groups and develop new sources.Strong focus on exposing HGS as an employer of choice within it’s catchment areaMaintaining the Recruitment database, generating relevant reports when necessary (weekly/monthly basis)Is responsible for ensuring high attendance to Assessment Centres or 1-2-1 interviews for all potential frontline candidatesIs responsible for ensuring that all candidates are in the right place at the right time for the right job/assessment centre/1-2-1 interviewEnsures that all candidates are aware of the role, the pay and bonus, shifts and all pre-knowledge they should have prior to assessment/interviewCo-ordinating and organising assessment centres from facilities, logistics etcMaintains effective communication with all departments - Operational Management, internal & external clientsPlaces ads, updates ads and maintains ads (authorisation required) internally and externallyEnsuring policies and procedures are adhered to in relation to the Recruitment DepartmentContinuous adherence to strict administrative activities e.g. visa tracker, reference tracker, CRB tracker, conducting reference checksEnsuring effective paper trail of recruitment request, starter forms and processes
Requirements: 1/2 years experience within Recruitment (In-house preferably)Experience in high volume recruitment – preferableAn understanding of recruitment techniques and competency assessmentsDemonstrable ability to identify and match candidates skill sets to defined relevant positionsAbility to represent HGS as the first point of contact for new employeesAn understanding of outsourcing contact centresKnowledge or experience of recruitment within a Call Centre – preferableA “can do!” attitude with a passion for exceeding challenging targetsAn effervescent personality with a zest for self developmentDemonstrable experience of working to tight deadlines and multi-taskingConfidence and Professional in interaction with all levels of staff, management and client/sExcellent communication and inter-personal skillsProfessional in manner and appearance at all timesArticulate approach to work, detail consciousAbility to handle multiple tasks, details and interruptionsExcellent administration skillsExcellent time management skillsSelf Motivated
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