Station Manager - Kefalonia
Location: GR, F, Lassi
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Leisure, Travel & Tourism
Function: Sales
Company profile: AUTOHELLAS S.A. is the largest Rent a Car company in Greece, according to its financial capacity and the size of the fleet of vehicles it manages. Furthermore, it is the biggest national franchisee of Hertz International in Europe.AUTOHELLAS S.A (HERTZ) operates in Greece for more than 44 years. Since 1978 until today, it constantly holds first place in the car hire field. Hertz - AutoHellas was awarded for two consecutive years, 1998 and 1999, by the travel industry as the best rent a car company in Greece for high standard services rendered (TTG Award).AutoHellas/s main concern is its human resources, which in 2004 exceeded 550. The company's employees and executives are carefully chosen, highly educated and experienced. During the last two years, Autohellas has put in practice an ambitious educational program for most of it's personnel, aiming to the improvement of the services offered.In 2011, Hertz fleet reached over 23,000 cars of event type, operated by 115 locations all over Greece, 21 of which are located in airports.The company's constant growth creates new work positions at Hertz locations, such as airports, local offices, as well as the headquarter facilities.Our mission is to be the lowest cost, highest quality and most customer focused rental company in every market we serve. We will achieve our Vision and Mission by focusing on, and balancing, customer satisfaction, employee satisfaction, and asset management, with equal emphasis on efficiency and growth.ΜΗΤ.Ε: 0206E#PHONE_b8d2b252564f25e10c879832d2e5b6df17fe0b5612e3d791ad1fad0a12e3b39a#
Description:        Normal  0          false  false  false    EL  ZH-CN  X-NONE                                                                                                                                                                                                                                                                                                                                                            /* Style Definitions */ #URL_22932ad710cc8bab5012d10e1dc768a71064c391fef21e0fceddb0e7a66f97b6#{mso-style-name:"Table Normal";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-parent:"";mso-padding-alt:0cm 5.4pt 0cm 5.4pt;mso-para-margin-top:0cm;mso-para-margin-right:0cm;mso-para-margin-bottom:10.0pt;mso-para-margin-left:0cm;line-height:115%;mso-pagination:widow-orphan;font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;}General Responsibilities: Do you thrive in a fast pace environment where you are faced with challenges and shifting priorities? Are you an enthusiastic individual who is a decisive self-starter with the competitive drive to win? If you prefer a professional workplace where you can meet new people and focus on all aspects of growing a business then we are looking for you as a Station Manager. If this sounds like you then come aboard and join the Hertz Team! As a Station Manager for Hertz you will provide world class service to customers. This includes:Identifying and capitalizing on opportunities to increase sales, space and productivity in the accounts.Continue to increase the market penetration of the station and increase revenue.Attend/host outside sales meetings or events to promote the company and branch location.Controlling and ensuring achievement of location sales and margin goals. Proactively assessing, clarifying, and validating customer requirements and satisfaction and effectively managing the rental process. Handle the resolution of customer service issues.Actively participate in the training, coaching, and mentoring of the Trainees, Sales and Service Associates.Keep employees motivated and informed of business operations.Complete performance reviews on Trainees, and Sales and Service Associates .Contributing to Hertz Improvement Process to discover new and more efficient ways to run our business and deliver the right products and services to our customers faster and at a lower cost. Driving change from within to improve customer satisfaction and uses teamwork to tackle problems.Protecting company assets through adherence to company policies and procedures.Ensuring the professional appearance of the site facilities and the high quality level of our vehicles (according to current audit/quality standards). 
Requirements:        Normal  0          false  false  false    EL  ZH-CN  X-NONE                                                                                                                                                                                                                                                                                                                                                            /* Style Definitions */ #URL_22932ad710cc8bab5012d10e1dc768a71064c391fef21e0fceddb0e7a66f97b6#{mso-style-name:"Table Normal";mso-tstyle-rowband-size:0;mso-tstyle-colband-size:0;mso-style-noshow:yes;mso-style-priority:99;mso-style-parent:"";mso-padding-alt:0cm 5.4pt 0cm 5.4pt;mso-para-margin-top:0cm;mso-para-margin-right:0cm;mso-para-margin-bottom:10.0pt;mso-para-margin-left:0cm;line-height:115%;mso-pagination:widow-orphan;font-size:11.0pt;font-family:"Calibri","sans-serif";mso-ascii-font-family:Calibri;mso-ascii-theme-font:minor-latin;mso-hansi-font-family:Calibri;mso-hansi-theme-font:minor-latin;}Mandatory requirements:Holder of a Bachelor’s degree.At least 4-6 years relevant previous experience most preferably in the sales/tourism sector.Excellent knowledge and use of the Greek and English languages. Knowledge of other languages will be considered a strong plus.Pc literacy.Completed military obligations for male candidates.Holder of a clean driving license. Personal Attributes / Professional Qualities: Flexible with strong initiative and ready to achieve demanding targets.  Must be able to carry out additional duties and responsibilities as assigned by management due to operational needs.Ability to ensure each customer receives “Top Quality Service.”Very good selling, negotiating, organizational and communication skills.Business/results oriented with strong organizational skills and problem solving abilities.Ability to work in a fast paced environment with a variety of tasks, adapting to a continuously changing sales environment.Properly manage employees including training, developing, setting expectations, and disciplining.
Benefits: We are offering: An attractive remuneration package.Cutting edge training and many ways to advance.A promising career opportunity within a dynamic and friendly environment.Furthermore, our synergetic culture will keep you alert, engaged and inspired in order to constantly improve and build a successful career path.
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