Account Supervisor
Location: US, IL, Chicago
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Marketing and Advertising
Function: Advertising
Company profile: Frequency540 (FQ540) is a full service digital agency focused on creating prosperity for our clients, our people, and partners. Our backgrounds include social purpose strategy, entrepreneurship, marketing, advertising, design, media, retail and event curation. We’re looking for talented people to join our dynamic team and work with clients including US Cellular, Caterpillar Foundation, and Starwood. 
Description: Frequency540 seeks a passionate, strategic, agile and results-driven Account Supervisor to manage digital strategy and production for a fast-paced telecommunications client. The Account Supervisor is responsible for maintaining and growing our client relationships while setting high standards for quality of Frequency540’s work. This role commands a forward-thinking individual who is committed to finding innovative solutions to help our client achieve its business goals. Digital marketing experience is a must.Most importantly, the Account Supervisor is a champion of Frequency540’s vision to create prosperity by helping our clients align their brand purpose with their products and their customers’ passions. Respect for the agency’s values, culture and people is critical for the success of our employees, our clients and our company.Key ResponsibilitiesServe as an advocate for both the agency and client, handling day-to-day communications with the client on behalf of the agency related to strategy, project deliverables, business needs and financial detailsManage the strategy and delivery of all digital deliverables, including display advertising, landing page deployment and measurement plansDevelop sound business relationships with client counterparts, earning respect from the client and building credibility for the agency to deepen relationships and grow revenueDemonstrate a thorough understanding of the client’s business, customer industry and identify opportunities and solutions to help the client achieve their business, brand and marketing goalsSet high standards for quality within the agency, reviewing major deliverables to ensure quality standards and client expectations are exceeded and delivered on strategy, on time and on budgetPractice financial stewardship, managing scopes of work and budgets to ensure profitabilityWork collaboratively with a cross functional team to identify opportunities, develop strategies and create solutions to address the client’s business needsMake key decisions and complete day-to-day projects with minimal supervisionProvide clear and timely direction to all other agency departmentsUnderstand FQ540’s capabilities and effectively communicate all offerings to clients
Requirements:  Bachelor’s degree 7-10 years marketing communications experience, with a minimum of 5 years focused on digital marketing in an agency/client service environmentKnowledge and experience in digital marketing, including display advertising, landing pages, website development, email/relationship marketing, social media and measurementStrong analytical skills with the proven ability to interpret and leverage data to inform business decisionsEffective problem-solving skills, including the ability to assess situations, evaluate options, make decisions, draw conclusions and exercise judgmentEntrepreneurial spirit, with a desire to learn new skills that may go beyond traditional account management capabilities at some agenciesExcellent written and oral communication skillsProven ability to foster client relationshipsAbility to be adaptive and work well under tight deadlinesAbility to thrive in a collaborative team environment
Benefits: Frequency540 offers a competitive salary and comprehensive benefits package, including health, dental, and disability coverage and a 401K plan. You will work in a fun and creative environment with a talented group of individuals that have a passion for doing great work.An Equal Opportunity Employer ----- M/F/D/V. 
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