Senior Infrastructure Architect
Location: AU, NSW, Artarmon
Department: Technical
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Information Technology and Services
Function: Information Technology
Company profile: Founded in 1997, The Missing Link is a premium provider of information technology solutions across applications, infrastructure, virtualisation, security, storage, telecommunications and cloud services. We draw on a range of premium partnership relationships with the most respected brands in information technology. Some of our tier-one partners include IBM, Lenovo, Microsoft, NetApp, Cisco, VMware, Citrix, Telstra, Dell and HP. The Missing Link has grown year-on-year from modest beginnings to be recognised as one of Australia’s most-awarded IT solutions providers. There’s no secret to our success: we’re passionate about responding rapidly to our client’s needs, working collaboratively on solutions, delivering on time and on-budget, and over-delivering on service expectations. Why The Missing Link ?We offer an exceptional working environment and cultureFunky converted warehouse layoutFree breakfast and soft drinksFree indoor gymRegular social eventsMonthly bonus incentives
Description: The Missing Link is looking for an experienced and talented Senior Infrastructure Architect. The Senior Infrastructure Architect will provide technical leadership and innovation in support of both the management and sales teams at The Missing Link. This pivotal role will also engage with clients to provide strategic and sound IT infrastructure solutions and technology advice.This role is responsible for leveraging the full capabilities of the proposed offerings and developing solutions that are creative, innovative and cost effective.This role requires a dynamic individual who not only possesses excellent technical skills but first rate interpersonal and communication skills and the ability to confidently liaise with Senior Management and C-Level clients.The role will have responsibility for solution design inclusive of the underlying technical architecture, service level agreements, overall solution costing, delivery planning and presentation of that solution. ResponsibilitiesTender Response, RFP/RFQ and RFI’s and other proposalsFormulate, document detailed designs and solutions including topology and workflow diagramsPrepare bill of materials in conjunction with the sales team and relevant subject matter expertsProactive engagement with the sales team. Attend client based meetingsActively participate in solution presentations and client workshopsEnsure proposed architected solutions are in line with best business practice and are aligned with organisational goals and objectivesStated deliverables are completed within agreed timelines and to an acceptable level of qualityBuild relationships with The Missing Links’ key partners and vendorsLeverage relevant vendor partners to facilitate sound solution formulationUndertake research and maintain awareness of current and emerging trends and technologies
Requirements: Degree or tertiary qualification (Computer science, information Systems or Engineering)1-2 years working in a Senior Architect capacity or similarPrior experience in MSP environment highly desirableMainstream vendor technical and sales certificationsStrong technical background with the ability to understand complex infrastructure solutions and translate it to business benefitsSound understanding of standard presales estimating methodologiesStorage solutions – SAN, NAS  (IBM, NetApp, HP, etc.)Good knowledge of enterprise Anti-Virus, perimeter and security solutionsSound knowledge of MS Server Operating Systems and ancillary servicesVMWARE, server and desktop virtualisation, Server consolidation technologiesKnowledge of messaging and archiving solutions (on premise or hosted)High level knowledge; Citrix XenApp and XenDesktop, Secure Remote AccessCloud Solution Formulation – IaaS , BaaS, DRaaSStrong technical documentation skills incorporating technical configuration, technical design and implementation planningExemplary business case development and justification skillsFull understanding of end to end IT solutions, sales and project delivery lifecycleAbility to liaise with relevant SME to achieve required outcome (e.g. solution design, pricing, implementation)Sound ability to leverage vendor relationships to assist with solution formulation
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