Client Analyst
Location: GB, LND, London
Employment type: Full-time
Required experience: Entry level
Required education: Unspecified
Industry: Research
Function: Data Analyst
Salary range: 18000-23000
Company profile: GlobalWebIndex runs the world's largest study on the digital consumer, supplying behavioural data to the advertising industry so brands and agencies can make better marketing decisions.We profile 89% of the global internet audience, 4 times a year across 32 countries. Founded in 2009, we are a vibrant group of analysts, developers, sales and marketing people with a passion for telling great stories with data.  We are looking for action-orientated people that want to help us define the next era of data-driven marketing.Clients include Google, Twitter, Microsoft, Group M, Omnicom Media Group, Starcom MediaVest, ZenithOptimedia, Digitas, R/GA, AKQA, Sony, Unilever and Nestlé.
Description: About The Role Reporting directly into the Head of Client Services, you will be responsible for helping with queries and managing research projects for clients. Our client base has grown exponentially in the past 12 months and is projected to continue to do so. We are therefore looking for an individual who can see the opportunity in working within the Client Services team to help deliver outstanding customer service and drive client engagement by helping and providing them with some great insights.With clients ranging from advertising, media and PR agencies to ‘blue-chip’ FMCG brands, the role requires you to have a good understanding of what each different type of client does and how GlobaWebIndex data can help and inform the work they do.We operate a global client base and you will therefore be comfortable working with clients from different cultures and with different native languages. (Knowledge of additional languages is not required but a +)You will be required to hit the ground running and in the same way we are going to invest our time into making sure that you understand the company, product, market and the triggers that are going to make this a role where the right person can flourish.Day to Day tasksSupport client relationships by providing customised insights and strategy recommendations.Support clients with day to day data queries.Take ownership of client projects from brief to delivery.Use PowerPoint and Excel to present key findings and insights.Generate industry leading insights on consumers’ online and social media behaviour based on GlobalWebIndex research.About GlobalWebIndex* (GWI)GWI is the world’s largest digital marketing and media study with over 170,000 interviews across 32 markets annuallyGWI is the world’s largest syndicated digital consumer & enterprise studyIt’s a web based strategic planning platform that measures and tracks social media involvement, web usage, digital motivations, and the role of brands in the online worldGlobalWebIndex is used by the world’s largest agencies, corporates, and web companies across the globe to drive a unique understanding of their target audiences’ digital life and involvement in social media, develop leading edge digital ideas and to deliver exceptional global, regional or local communication strategiesIn 5 years GloablWebIndex has without investment established itself as a global research house and with an ambitious board of directors and a talented team it represents a truly desirable opportunity for a talented and ambitious individualFor more information on the product visit: #URL_33753656794bc51f33de8a64cfb14f1022b0c2d76a9761a7c4c819aa9648c7f1#
Requirements: Experience and qualities desiredUniversity Degree or higher6mths to 2 year research, analyst or customer support experienceStrong knowledge of Microsoft Office’s PowerPoint, Word, and Excel is a mustGood knowledge of the web, social media, and marketing communicationsExcellent personal organisation and interpersonal skills is a mustExcellent telephone mannerStrong communication skillsStrong presentation skillsAbility to operate in a fast paced environment and deliver projects with minimal oversight in a minimal amount of timeAvailable to work in London (UK) Lucrezia Bruti Head of Client Services +44 75 2773 2873
Benefits: What we are offeringA newly redefined offering a career enhancing opportunity to join GWI at a very exciting stage of the company's growth and to really make a difference. Plenty of scope to develop your career in a fast-growth digital market research business. An opportunity to be seen, heard and counted in your contributions to GlobalWebIndex - not lost in the noise and tangle of a large corporate.• 21 days holiday + Christmas and Bank Holidays • Sick pay• A competitive base salary & discretionary bonus (£18-23K + Performance Based Bonus up to 10% of annual salary*) • Eligibility for company pension scheme on completion of probationary period • Opportunity to take part in company Share Options Scheme after 12mth employment • In-house cafeteria • Free Gym Membership • Weekly Team football • Child care vouchers• Ride 2 Work Scheme
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