Sr. Product Manager- Order Management & Omni-Channel Fulfillment
Location: US, CA, San Francisco
Department: Information Technology
Employment type: Contract
Function: Information Technology
Description: Skills: Product Management, Order Management & Omni-Channel Fulfillment, RFP/Vendor Selection & Management, and retail e-commerce. Our large multi-channel Retail Client is looking for a Senior Product Manager to help deliver their Order Management System & Omni-Channel Fulfillment. Lead the vision, scoping and implementation of an enterprise-level, e-commerce Order Management System as the foundation for Omni-channel fulfillment and a multi-nodal delivery network. Includes product vision, roadmap development, and project scoping and implementation, within an exceedingly complex business and technical environment. This is a highly-leveraged product role within a results-oriented team. 
Benefits: RESPONSIBILITIES: Own and Develop the OMS/Omni-Channel Fulfillment Roadmap including defining specific projects and their proposed timing, initially for the OMS implementation immediately followed by Omni-Channel Fulfillment Lead the full product lifecycle of an OMS (Order Management System) including: defining vision and business goals, development of business case/ROI, scoping, definition of success metrics, implementation, product launch, post-launch ownership and on-going development Drive successful implementation of an OMS through: Defining goals, scope, and timelines; determining implementation options; leading vendor selection/RFP process; driving scope recommendations and prioritizations; partnering with IT to ensure successful delivery (on-time, on-budget, with the ability to seamlessly scale and support known future initiatives) Develop strong partnerships with multiple business teams and leaders, gain understanding of key goals and impacts of OMS implementation, including both technical and business process changes. Teams include Fulfillment, Merchandising, Supply Chain, Finance, Call Center, Reporting & Analytics, Marketing, Site Production, and Product Management Partner with business, product, and technical leads to develop metrics to measure success and ensure ability for on-going monitoring of post-launch results through analysis and reporting Own on-going enhancements and feature changes needed to support business goals REQUIREMENTS: 7-10 years’ experience in product development with a proven history of successfully launching large-scale e-commerce projects. Prior experience with enterprise-level OMS is required; Omni-channel experience highly-preferred Self-sufficient; ability to operate effectively without close supervision Ability to quickly identify critical decision points and potential issues and provide solutions, articulate business and technical implications/trade-offs, and make recommendations to project and executive leadership team Strong multi-tasking skills, ability to balance meeting critical deadlines while maintaining strong relationships with business teams, internal technical teams and vendor partners Demonstrated ability to manage multiple work-streams through: prioritization, planning, task delegation, and working with peers and vendors in a cross-functional setting, including development and testing done by off-shore teams Agile and flexible with regards to changing priorities and business needs and in working with diverse teams and people Outstanding presentation skills, including experience creating and delivering presentations to senior (c-level) executive team and driving to desired decision or outcome Excellent communication and negotiation skills critical
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