Vendor Operations Manager, Supply Chain
Location: NL, NB, Eindhoven
Employment type: Full-time
Industry: Consumer Goods
Function: Supply Chain
Company profile: Shapeways is the leading 3D printing marketplace and community, empowering designers to bring amazing products to life. By giving anyone the ability to quickly and affordably turn ideas from digital designs into real products, Shapeways is fundamentally changing how products are made and by whom.Through Shapeways, designers gain access to the best industrial 3D printing technology, capable of manufacturing products with complex designs in a wide range of high-quality materials. 3D printing turns raw materials into original products, from wedding rings to rocketships, model trains to iPhone cases, and prototypes to industrial engineering parts. The Shapeways community can sell their products, share ideas, and get feedback from creative consumers and other designers around the world.Headquartered in New York, Shapeways has factories and offices in Eindhoven, Queens, and Seattle. Shapeways is a spin-out of the lifestyle incubator of Royal Philips Electronics, and our investors include Union Square Ventures, Index Ventures, Lux Capital, and Andreessen Horowitz.
Description: Shapeways is the world’s largest 3D printing marketplace and community. On a daily basis, we make thousands of unique products and deliver them to people all over the world. We create an online experience that ignites creativity and provides access to the best of 3D printing, at the lowest cost. We work hard to democratize manufacturing so that everyone—regardless of technical background or expertise—can make anything they want. The Shapeways community is global, revolutionary, creative, and incredibly dynamic, and we make ideas a reality by manufacturing objects in “factories of the future.” We are a cool start up and need someone to help keep the all this work moving and manage relationships with suppliers as we grow. We’re passionate, committed, enabling, down to earth, and inspiring. So are you.As Vendor Operations Manager, you will cultivate and grow strategic partnerships with manufacturing vendors worldwide. Your goal will be to ensure the best quality and on-time delivery of goods from order to customer. You will own vendor performance, and work with them to develop their business with Shapeways.Develop and manage strategic operational relationships with manufacturing vendors around the world.Own the production service levels and quality of 3D printed products from orders and manufacturing through customer delivery, tracking performance through goals and metrics.Continuously improve our internal processes and relationships with vendors to help them to grow as fast as we do.Represent Supply Chain with the product and technology teams on projects that drive functionality improvements.Collaborate with other Shapeways teams to make sure the wheels are turning as quickly and efficiently as possible.
Requirements: 3-5 years experience in operations or supply chain, focused on manufacturing, and preferably vendor management. Inventory management and sourcing a big plus!Inveterate problem solver! You love a challenge and want to improve things, constantly looking for ways to make things easier and better, live and die by metrics and results.Super happy when you’re knee-deep in operations and details.Strong analytics experience, great using data, Excel, and SQL to find things out.Brilliant multi-tasker, calm crisis manager who loves Getting Stuff Done.Committed to the best: you’re willing to do whatever it takes to make it right. Always on top of and in-charge of your stuff, and hardwired to never leave any stone unturned.Comfortable in a fast-paced environment, ready to analyze and interpret information quickly.Great communicator, friendly, personable, and always customer focused.Natural leader who wants the opportunity to grow fast and help those around you shine too.Maker/artist a big plus++
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