Dean of VendU 
Location: CA, ON, Toronto
Department: Customer Success
Employment type: Full-time
Required experience: Mid-Senior level
Industry: Retail
Function: Education
Company profile: Vend is looking for some awesome new talent to come join us. You'll be working in an awesome team doing awesome things, and generally being awesome.Learn about us on our blog, or meet the team on Twitter, Facebook, LinkedInAwesome SpaceOur brand new Auckland office space is located on Nuffield Street in Newmarket, surrounded by our customers and the industry we love. It is huge, open, and shiny new with great meeting room spaces, casual working environments and plenty of space to host awesome events. We don't do cubicles, just plenty of space, whiteboards and meetings rooms. We also have a great cafe/retail space with our very own Front of House Manager taking care of our visitors and fellow Venders. Like Auckland our Melbourne office is surrounded by retail. It's a great wee space equipped with tiny houses and some awesome cardboard cutout animals.Our Toronto office is located right in the heart of downtown retail district. Like Melbourne and Auckland there's a great vibe with great coffee, boutique stores and some of the greatest restaurants in the city. Our SoMa office in San Francisco is located in the middle of the SF tech scene, just a (Biz) stone's throw from Twitter.The EnvironmentWe want you to be at the top of your game. You can wear whatever clothing you like, start work late in the morning, take breaks whenever you want and generally work the way you want to work. Who we're looking forVend is looking for people to push the boundaries. We are a hard working professional team with a wicked sense of humour, and we are looking for people who thrive in a collaborative open environment. We want passionate, hard working, talented individuals that want to lead in their field.
Description: Just in case this is the first time you’ve visited our website Vend is an award winning web based point of sale software for retail. We’re chucking out crusty old cash registers and replacing them with iPads, touch screens and beautiful software, all of this to make life easier for our retailers.  Vend is a fast-growing tech start-up, since launching in 2010 we’ve now got 10,000+ customers and 650 partners all over the world with more than 170 employees shared between our Auckland, Melbourne, Toronto, Berlin, London & San Francisco offices. As Dean of VendU you’re responsible for the overall success of the launch and follow through of a world class on-demand education service to educate our retailers.You’ll use your entrepreneurial drive and spirit to wear the hat of an instructional designer to design a training path, create a content strategy and a certification model, develop courseware with the help of content advisors, to make a kick ass launch of V1 of VendU happen.At Vend we're absolutely dedicated to not only providing a kick ass platform for a retail business to run on. We're so incredibly enthusiastic about changing retailers lives for the better and VendU is a big part of how we continue to bring delight to our customers through education and thought leadership.For the most part the Dean of VendU is responsible for:Being the owner of VendU and running it as a businessCreating a VendU go to market strategy and seeing it throughCreating the content strategy, certification model, and implementing itSetting appropriate KPIs for the department, monitoring them and continuously improving them.Monitoring engagement stats and # of certified studentsCreating weekly/monthly status reports along with QBRs and demonstrate VendU’s positive effect on key business metrics such as LTV, Churn, ARPUIdentifying and engaging with retail subject matter experts to identify what types of courses need to be created and ensure they get createdDeveloping a content roadmap that’s relevant to our retailers, by collaborating with the content team, and any other stakeholdersCreating a production pipeline and working with a remote production team, project manage the development of the courses till completionDeveloping a process that’s fast and efficient for content development that move rapidly to marketStaying up to date on all new emerging and evolving technologies for eLearningDefining clear deliverables for the content team to record audio and video content for the courseware. You may also BE the content delivery team that will record the audio/video contentImproving and innovating VendU’s teaching methods in response to market trends and student feedbackThis is a great opportunity for someone who loves retail, has a natural affinity with technology and education and wants to step up into a new and exciting challenge with a global software company revolutionising retail. 
Requirements: The ideal person to join the team as our Dean of VendU is someone who;Has a minimum of 3 years working in eLearning, Education, or a related fieldReal world experience in business content development, ideally in retail Gets a real kick out of providing light bulb moments for the massesIs motivated to build a world-class education tool for retailersLives for getting out and about speaking at events and communicating with large groups of people and is a maker of beautiful KeynotesWe can't keep you quiet about your enthusiasm for eLearning or Education 
Benefits: You can expect from us.A competitive salary  The chance to work with a group of amazing peopleHaving the opportunity to be part of the next big kiwi software success storyAn open culture where we openly share our results and where your input is valuedFun at work!  However you might like to have fun at work, you can pretty much do that at VendWork-life blend.  We know you have a life outside of work.  At Vend you can have a life inside work too. Let the worlds combine!Utilise all your talents.  Not just the ones written in your job descriptionWe welcome all of you at work.  We don’t want you to leave your personality at the door
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