Account Manager
Location: US, NY, Brooklyn
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Industry: Internet
Function: Business Development
Company profile: Maker’s Row is an online marketplace that connects American manufacturers and product based businesses. Our mission is to make manufacturing easy to access and simple to understand. We support a network of established businesses in their domestic sourcing needs, and are inspiring the next generation of American businesses to think domestic first. For more general info: press, funding, teamAt Maker’s Row, creative thinking and problem solving are at the cornerstone of our operation as we push the boundaries of knowledge and access to product manufacturing. We are a tight-knit team where individual contributions play a vital role in shaping our product daily. We are looking for leaders with drive, creativity and a strong belief in teamwork.
Description: The Maker's Row is looking for a friendly Partnerships / Account Manager with a passion for technology and creativity to help us bring manufacturing back to America.The Partnerships / Customer Success Manager will be responsible for developing and executing partnerships with manufacturers and organizations aimed at growing the Maker’s Row factory #URL_bb04163d929fc5c2fb281c38b61dd0572e3246647c3c1f481a024cb87cff408e# key hire will strategically develop relationships with the best American manufacturers within the United States.Candidate must be highly organized, flexible and well-spoken as they will be maintaining relationships with our community of manufacturers. This individual must be able to exhibit initiative and sound decision-making and be able to operate in a fast-paced environment handling multiple priorities.What you will do:Create and manage relationships with manufacturers and partners Assist with creating training materialsProactively encourage and coordinate manufacturer participation in Maker’s Row eventsManage high call and email volume, and respond in a timely and appropriate mannerLiaise and handle confidential information while maintaining discretion and confidentialityProactively encourage and coordinate manufacturer participation in Maker’s Row eventsCompile reports on feedback received from Maker’s Row factories and brandsAssist users with navigating #URL_79d8fc58b59d0833730d0c5095c8bb4934044ebf4b6a4a59afeeff55e40f8d63#, including uploading photos, and helping users edit their profileWork with media team to organize factory visits & photoshootsAssist team with overflow, special projects and day-to-day tasks
Requirements: Must have excellent communication skills (phone and email)2-3 years of experience within the tech startup spaceSelf-motivated and energetic personalityEnergetic, kind, sincere, patient, and adaptableSuper positive attitudeAbility to take ownership and accountability for work and decisions, regardless of their outcome"Can do" attitude with an eagerness to ensure that our factories have an excellent experience using Maker’s RowBonus points for startup experienceBonus points for manufacturing knowledge
Benefits: HealthcareGym MembershipSnacks all day + order what you want from FreshDirect Team outings (drinks, comedy shows, etc.)Dog-friendly officeWe don’t count vacation daysStock options
Fraudulent: 0