Field Service Representative
Location: US, OR, Portland
Department: Field Ops
Employment type: Full-time
Required experience: Not Applicable
Required education: Bachelor's Degree
Industry: Defense & Space
Function: Information Technology
Company profile: Urban Robotics Inc. provides cutting edge software and hardware solutions for Intelligence, Surveillance and Reconnaissance (ISR), Remote Sensing and Geospatial applications. Products include aerial EO and NearIR digital sensor systems, high performance aerial and ground computer clusters, and automated algorithms and services for generating fast turn-around 3D orthorectified maps.
Description: OverviewUrban Robotics provides cutting-edge technology for the Department of Defense. We specialize in small teams of highly skilled, versatile engineers. Our field engineers are known for being best-of-breed, and enjoy the privileges associated with working for a small high-tech company.We are in need of versatile Field Service Representative (FSR), ready to deploy to field locations in areas such as Iraq and Afghanistan on major U.S. bases. Time spent deployed OCONUS can range from a minimum of 6 months per year to 12 months per year, if desired. Flexible off-time is offered; when not working OCONUS, an FSR can choose to either take unpaid leave, or work in our Portland OfficeEssential Duties and ResponsibilitiesIncluding but not limited to:Perform the operations, troubleshooting, and maintenance on ground stations and sensor system equipment, airborne and ground-based.Assist and/or provide insight into R&D system improvement efforts.Ensure all aircraft and ground station equipment checklists are current and used.Ensure all aircraft and ground station equipment Standard Operating Procedures (SOPs) are current.Complete all required pre- and post-flight aircraft preparations.Complete all required pre- and post-flight mission planning, briefing and reporting requirements.Perform scheduled sensor maintenance.Maintain, configure and troubleshoot/debug software Install and verify new softwareTroubleshoot and diagnose ground and in-flight discrepanciesIMO administration of SIPR/NIPR/CENTRIX networks
Requirements: Required QualificationsSecret DoD Security ClearanceAbility to work independently and in a small team environmentWillingness to travel 6 months or more out of every year (CONUS and OCONUS)High School Diploma or equivalentMust be a United States citizen per ITAR regulations and be able to pass a background checkAbility to pass pre-deployment medical screeningAbility to work with minimal supervision in a fast paced environmentFamiliar with Network AdministrationFamiliar with Windows and Linux/UNIX based server systemsFamiliar with MS Windows Server 2008/WindowsPreferred QualificationsPrevious OCONUS deployment experienceTS/SCI eligibleSolid background in ISR Systems and OperationsBachelor’s degree in Computer Science, Engineering, Optics or Business 
Benefits: Compensation is based on experience and education (Please submit salary requests with resume and cover letter).Medical/Dental Insurance (w/Vision and Prescription)401k with Automatic Company Contributions of 3%Fun and Fast Paced EnvironmentVersatile Job TasksCutting Edge TechnologySmall and Agile CompanyOpen Doors that are Really OpenMystery and Intrigue
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