Driver II 
Location: US, TX, Round Rock
Employment type: Full-time
Required experience: Entry level
Required education: High School or equivalent
Industry: Computer Software
Function: Customer Service
Company profile: Novitex Enterprise Solutions, formerly Pitney Bowes Management Services, delivers innovative document and communications management solutions that help companies around the world drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction. For almost 30 years, clients have turned to us to integrate and optimize their enterprise-wide business processes to empower employees, increase productivity and maximize results. As a trusted partner, we continually focus on delivering secure, technology-enabled document and communications solutions that improve our clients' work processes, enhance their customer interactions and drive growth.
Description: The Driver II will be based in Round Rock, TX. The right candidate will be an integral part of our talented team, supporting our continued growth. Candidates must possess the following:DUTIES AND RESPONSIBILITIES:Perform any and all duties as assigned by management to include; mail services, reprographics services, fax services, and messenger services.Deliver small packages and mail to various sites and locations.Maintain highest levels of customer care while demonstrating a friendly and cooperative attitude at all times.Demonstrate flexibility in satisfying customer demands in a high volume, production environment.This position requires regular work on various applications.Know, understand and adhere to business procedure guidelines at all times.Take direction from supervisor or site manager as required.Participate in cross training of responsibilities as appropriate.Maintain all logs and reporting documentation as required.Understand and adhere to all safety procedures.Ability to work overtimeAbility to work weekendsEffectively communicate both verbally and written, with clients and company personnel.Customer service oriented.Effectively work individually or in a team environment.Demonstrate competency in performing multiple functional tasks.Ability to pass a physical in order to obtain DOT certificationInspect truck for safety and maintain drivers log before freight transferAbility to use a power lift gateEnsure load securement
Requirements: EDUCATION:A high school diploma or equivalent GED required.EXPERIENCE:Minimum of 6 months customer service related experience preferred.Valid Driver's License and good driving record requiredThe successful candidate must be able to demonstrate the following qualifications:Ability to lift up to 55lbs with or without accommodations or the maximum allowed by current stateSelf-starter and action orientedExcellent customer service skillsExcellent interpersonal skillsAbility to communicate clearly and concisely in person or over the telephoneExcellent clerical skills required (Word, Excel, PowerPoint, and Outlook. Microsoft Project a plus).Must be able to type.Good driving record.Demonstrated knowledge of corporate structureAbility to maintain a professional attitude in difficult situationsFamiliarity with Security and confidential information practice1 to 2 years’ experience in a similar role or related field preferredTeam playerHighly developed organizational skillsTyping skillsGood presentation skillsAbility to deal effectively with cross functional departmentsFlexible and open to change in rapid office environmentAbility to travel between buildings and campusesAbility to sit and/or stand for long periods of time
Fraudulent: 0