Customer Service Warehouse Associate - Part Time 
Location: US, IN, Indianapolis
Employment type: Part-time
Required experience: Entry level
Required education: High School or equivalent
Industry: Hospital & Health Care
Function: Customer Service
Company profile: Novitex Enterprise Solutions, formerly Pitney Bowes Management Services, delivers innovative document and communications management solutions that help companies around the world drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction. For almost 30 years, clients have turned to us to integrate and optimize their enterprise-wide business processes to empower employees, increase productivity and maximize results. As a trusted partner, we continually focus on delivering secure, technology-enabled document and communications solutions that improve our clients' work processes, enhance their customer interactions and drive growth.
Description: The Customer Service Associate will be based in Indianapolis, IN. The right candidate will be an integral part of our talented team, supporting our continued growth.Applicable Qualities                                                                                                                                           Able to operate in a fast paced environment while adhering to quality and quantity standardsMake sound quick business decisions when requiredTakes initiative and is proactive at stepping up without being askedHave hazmat general awareness knowledgeMaintains a positive working environmentWork as a team player Responsibilities                                                                                                                                                  Complete training as required by customer and employer.Operate PacTrac scanning systemReceive packages from courier trucksCheck all 6 sides of packages for suspicious indicators (leaks, weapons, IED’s)Label packages with generated bar codes and placed in area for sorting.Take packages from sorting area and scan into appropriate dock cartVerifying information on courier label and Pactrac labels are matchingItems to large for cage carts are placed on skid and shrink wrapped for transportRough sort, fine sort and bundling mail for routesUse flatbed carts to deliver packages to the recipient while following all outlined Standard Operating Procedures (SOP’s).Maintain accurate accountability level with all deliveries.Obtain clear signatures from clients for accountable materialWhile on route, pick up of any outgoing shipmentsComplete “Final” mail box run picking up outgoing shipments and mailCoordinate with other docks to ensure package movements.Prepare small packages for shipping.Prepare skids for freight shipping.Maintain accurate logsEnsure safety requirements are being adhered to on all levels.Check emails daily.Power Equipment TrainingAdhere to all policies & procedures set forth by employer & client.Follow instructions given by Team Leader, Managers and on site customer sponsor.In a general job description of this nature, not every situation can be foreseen; however, does not relieve any employee from a reasonable responsibility in any situation not described in the above .
Requirements: Minimum Requirements:Minimum of 6 months customer service related experience requiredHigh school diploma or equivalent (GED) requiredPreferred Qualifications:Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)Experience running mail posting equipment a plusExcellent communication skills both verbal and writtenLifting up to 55 lbs with or without accommodationsWillingness and availability to work additional hours if assignedWillingness to submit to a pre-employment drug screening and criminal background checkAbility to effectively work individually or in a team environmentCompetency in performing multiple functional tasksAbility to meet employer's attendance policy
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