Campaign Sales Assistant
Location: NZ, N, Auckland
Department: West Auckland
Company profile: CallCentre People Recruitment is recognised as being specialists within the CallCentre industry.  We provide permanent, temporary, contract and management staff for a number of large national and multi-national businesses in various industries.
Description: Our client is an international franchise organisation with world class products backed by world class marketing and selling systems based in West Auckland. With over 500 employees and contractors employed in 20 franchises in NZ and operations in Australia you want to be a part of this company!As the campaign assistant you will be involved in day-to-day management of campaigns for the Centralised Contact Centre based in central West Auckland. In particular, the role executes the campaign programme plan and focus on campaign goals, to drive customer acquisition, cross sell and overall customer lifetime value. The role plays a key part connecting campaigns and sales, and is an influencer of sales performance.
Requirements: Your key responsibilities will be to:Campaign ManagementCreate CRM marketing campaigns for all current and future product linesLiaise daily with sales leaders who execute campaigns for feedback on performanceDelivery of on-going campaign specifications in a manner that ensures timely lodgment of campaignsCreate, execute and report on campaign workflows, providing insightful analysis on campaign effectiveness and performance trends Data ManagementUndertake regular audits to identify and report on any data quality issuesManage campaign rules and prepare data extracts of customers for the channelsMonitor and measure the performance of the data against benchmark and KPI expectations for quality Performance ReportingMonitor monthly performance reporting to ensure it is consistent with the plan and forecastPreparing ad-hoc reports for different teams, managers, decision makers and departmentsRepresent the client in a positive and professional mannerPromote the client culture and act as a role model of the client valuesEndorse the client “Leave No Home Behind” message and create opportunity to bring it to life on a constant basisEmphasis on drive, tenacity, resilience, confidence and a general aptitude for sales, marketing and customer serviceProven Adaptability – ability to think on the goDisplay excellent relationship building skillsHave the ability to communicate effectively and influence stakeholders at different levelsHave the ability to work under pressure, manage conflicting demands and meet tight deadlinesSkills, Knowledge and Experience Required:Sound knowledge and experience with Microsoft Office Suite especially MS ExcelExperience with Customer Relationship Management softwareSome exposure to sales, marketing and/or customer servicesAn ability to understand sales and marketing business requirements and translate these into smart efficient technical resultsAbility to be hands-on, flexible and willing to assist across the team to ensure its successBe analytically minded, have an ability to up-skill in CRM to an advanced user levelDisplay the ability to read and product spread-sheets, exposure to reporting driven environmentsExperience of, or can display understanding of heating and ventilation products
Benefits: In return you will receive: Competitive SalaryOpportunity to work with a client who is a leader in their respective fieldCentral West Auckland locationMonday to Friday hoursExciting Sales EnvironmentIf this sounds like you then I want to hear from you! Click “Apply” now 
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