Account Manager
Location: US, CA, San Francisco
Department: Business Operations
Employment type: Full-time
Required experience: Associate
Industry: Computer Software
Function: Customer Service
Company profile: Flite delivers ad innovation at scale to the world's top publishers and brands. Marketers use the self-service Flite Platform to reduce the complexity and cost of delivering differentiated ad products that engage their audiences. The Flite Platform serves, updates, and measures advertising in real-time and integrates web applications directly into online ad units fueling digital advertising innovation at scale. Flite enables marketers to be agile, and respond immediately to real-time performance metrics and daily events by updating their paid media creatives with relevant content and functionality. 
Description: We are looking for a focused, proactive self-starter, with a strong ability to multi-task in a fast- paced environment. As a Flite Account Manager you will expand our client relationships with leading brands and agencies. You understand the details of individual campaigns and persistently explore and exceed the business needs of your key clients. You set the vision and the strategy for how clients can best leverage Flite.Flite's SaaS display ad platform fuels the world's top publishers and brands by reducing the cost and complexity of creating application-rich ads for both desktop and mobile web, delivering valuable insights through advanced analytics, and increasing user engagement with turnkey partner integrations. Flite is seeking experienced professionals to join us as we pioneer our revolutionary technology across the industry.Responsibilities:Manage a wide portfolio of brand clients and agency partners to ensure successful campaign execution while continuously delivering high quality customer serviceServe as liaison between client and business while managing expectations on processes, creative development, and project milestonesSingle point of contact for issue resolution and technical troubleshootingDeliver data-driven analysis and recommendations that align with campaign goals and quantify high-impact opportunities with clear recommendationsMaster Flite’s platform and empower clients to be successful and self-sufficient usersEducate clients on all aspects Flite’s technology and product suite through informal and formal training sessions
Requirements: Minimum Qualifications:BA / BS. (In lieu of degree, 4 years relevant work experience).2 years experience in account management, marketing, consulting or mediaPreferred Qualifications:Advertising industry knowledgeStrong technical, analytical, and presentation skillsComfortable working independently and in a fluid, fast-paced environmentPrior start-up experienceExperience in a role with a strategic & analytic background with excellent analytic capabilitiesWorking knowledge of Google applications, Microsoft Suite, BaseCamp, SFDC, Adobe Creative Cloud and project planning software.
Benefits: Competitive baseAttractive stock option planMedical/Dental/Vision insuranceUse as much as you need vacation/PTO401K enrollmentCommuter checks or pre-tax transportation reimbursement optionsFlexible Spending Account optionCasual and fun work environment
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