Inside Sales Manager - US Market
Location: ES, CT, Barcelona
Department: Inside Sales
Company profile: Whisbi’s technology and team of Video Agents help companies increase their Internet sales, with clients enjoying as much as 300% more online sales thanks to Whisbi’s innovative combination of live video and telephone.Internationally patented, the Whisbi-developed technology helps brands realize additional online sales, especially in regards to complex products and services such as banking, insurance and telecommunications – intricate sectors that require high customer trust and additional product information in order to seal the deal.Whisbi improves sales for our clients and improves the e-Commerce experience for their customers.
Description: The Inside Sales – US Market will provide in-depth knowledge about Whisbi’s services to prospective Customers via the company’s patented Video Agent Technology. The Inside Sales serves as the in-house expert for our innovative technology solution and marketing methodology and is responsible for prospecting, initiating, closing, maintaining and enhancing Customer relationships. We’re searching for somebody who understands that the quality of a customer relationship made is far more important than the number of relationships made, somebody who can take ownership of prospective Customers interested in deploying our software and delight them with their professional knowledge, approach and level of understanding. The Inside Sales – US Market will play a crucial role in the sales process by building partnerships, understanding the Customer’s needs, providing the right solution and closing the sale. This includes cold-calling, as well as answering customer-initiated requests for information. Our consultative approach defines everything we do at Whisbi and therefore, we’re looking for candidates who want to communicate and inform, not just ‘sell’ and candidates who want to build long term relationships and educate, not ‘reply with template responses’. You should have previous experience of B2B marketing/sales, ideally in software/IT/Media or a similar industry and be able to articulate, during the interview process, what, in your opinion, is wrong with most ‘b2b Sales’ and what is right about ‘b2b Consulting’. Your responsibilities as Inside Sales – US Market:Initiate conversations with leads in the sales pipeline.Research for potential prospectsContact new prospect via outbound activitiesDevelop an understanding of each prospective Customer’s business needs and how Whisbi can help.Understand the Customer’s strategic business goals & needs and communicate the proposed solution effectivelyDevelop a positive relationship with key client decision-makers or influencers who are responsible for online sales revenues in target businesses.Create and communicate a winning strategy and plan for each prospective businessDrive the sales process in the enterprise segment by securing a client meeting with the sales team and actively maintain this pipelineNegotiate and close business in the Mid-Market segmentManage your pipeline of passed leads and closed sales to Management
Requirements: Skills and ExperienceSales, pre-sales, or key account consulting experience required.Previous responsibility for Professional Services/Technology/Complex salesSkilled in the art of consultative partnering and can demonstrate why this is a preferable strategy to ‘selling’ and ‘negotiating techniques’.Developed presentation skills and an ability to effectively articulate our solution’s value proposition as part of an overall business solution.Able to work with minimal direction and with exceptional Customer ServiceOrganizes time effectively and determines the right resources needed to effectively perform job assignments.Has a strong understanding of technical, cost, risk and business implications of service solutionsProficiency in Microsoft Office applications and CRM tools such as #URL_24cd44edb473365624a280f26f00a589336e1282f129bebf1f212762aad60ece#Native English; (Spanish is beneficial but not a requirement.)Previous experience in e-commerce a strong advantage
Benefits: Based at our offices in Barcelona, this is a busy and varied position. If you’re tech savvy with a responsive “can do” attitude, pay close attention to detail and can demonstrate how you’re so much more than just ‘a sales guy’, we’d like to hear from you! This is a tremendous opportunity to join an exciting environment and be part of a fast-growing and ambitious company.  There are opportunities for international career progression within the organization.
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