Product Manager - Customer-Facing
Location: EE, , Tallinn
Department: Product
Company profile: Want to build a 21st century financial service?We're convinced that that there is a need for innovation in financial services and that current banks will not be the ones providing this. Instead this innovation will come from companies like TransferWise and we're on a hunt for great minds who think like we do.
Description: DESCRIPTIONTransferWise is the clever new way to move money between countries.We're looking for a first-class Product Manager to join our fast-growing Tallinn team. You'll be the go to person for helping our customers understand our new and clever product, and have a huge influence and control over how we look and are perceived by the world. Co-founded by Skype’s first employee and backed by some of planet's most experienced innovators, including Sir Richard Branson and PayPal founder Peter Thiel, we're disrupting the world of currency & international money transfer. That means flipping a gazillion dollar industry on its head and taking power away from banks and the establishment – distilling our product, proposition and pricing into easy to understand messaging is going to be key to our success.
Requirements: Responsibilities:Own and develop TransferWise's online product marketing assets, coordinating a development team, design and UX to build amazing thingsPrioritise, define and test products and propositions that help us grow Drive significant conversion rate uplift from our home page and landing pages through A/B testing and UX researchOwn the explanation of pricing and end to end transfer process to our customers. How does it work, where does my money go and why should I trust a start up with thousands of pounds.Decrease in-bound contact to CS via a better explanation of the product and our model, make it so simple all our mums would know how to use TransferWiseWork in alignment with colleagues in Product and Marketing in an iterative fast moving environment to deliver multiple projects on time, every time. We care for results and not just making things go live on time.Localise our proposition into many markets as we grow, understanding and researching the differences in consumer behaviour market by marketMust Haves:A proven track record of marketing world class online products. You’ll be ready to show and tell us how you made it happen.Data driven, able to rationalise the many opportunities in front of you and prioritise the highest value projectsYou’ll be able to test your ideas out with our customers quickly (A/B and MVT), and quantify the resultsAn innovator, full of ideas, with a 'must change the world' attitudeNegotiate and articulate the "why" of product marketing decisions. You'll need to convince, to disagree confidently, take and give straightforward feedback
Benefits: Apart from all-expenses-paid company holidays twice a year (which are completely insane), stock options in one of Europe’s most hotly tipped startups, a sexy laptop of your choice and team lunches bi-weekly, you won’t get much in the way of extras. However, we will give you a fun, friendly atmosphere, plenty of opportunities to grow and the chance to be part of our little revolution. Oh, and coffee, there’s plenty of coffee.
Fraudulent: 0