Recovery Specialist
Location: US, NV, Las Vegas
Employment type: Full-time
Required experience: Associate
Required education: Unspecified
Industry: Financial Services
Function: Customer Service
Company profile: Tidewater Finance Co. was established in 1992 for the initial purpose of purchasing, and servicing retail installment contracts. There are two divisions: Tidewater Credit Services, providing indirect consumer retail finance options and Tidewater Motor Credit, providing indirect consumer auto financing. We remain committed to offering a partnership with the dealers and consumers to create a WIN-WIN-WIN situation. Our success relies solely on the success of our dealers and our consumers.Full time positions include the following benefits:40 vacation hours after 6 months of employment, 80 vacation hours after 1 year of employment6 paid holidays as well as an anniversary holiday benefitPaid personal and sick leave after 90 days of employmentFull benefits to include health, dental, life and disability insuranceA 401k plan with a company match after 6 months of employment based upon a quarterly entry dateIncentive bonuses for individual and team goals (certain positions)Bilingual Spanish eligible for differential pay
Description: Tidewater Finance Company is seeking full-time RECOVERY SPECIALISTS. Join a growing team of high performance professionals in a team-oriented environment!The qualified applicant must be able to: Properly and independently work assigned accounts to locate customer and/or collateral by performing advanced loss prevention activities Perform basic and advanced skip-tracing with the use of internal and external skip-tracing resourcesNegotiate account resolution and accurately input and document all actions within the collections systemMonitor and measure performance of third party repo agents and other outside vendors to ensure goals are achieved in the most cost effective mannerEnsure all company policies and procedures are adhered toAlert management of potential risk exposure The qualifications for this position include: A professional demeanorAdaptabilityStrong computer skillsStrong organizational skillsAbility to multi-taskA minimum of 2+ years auto collection experienceStrong skip-tracing experienceExcellent verbal and written communication skillsAn eagerness to accept additional responsibilities as neededMust have a working knowledge of the Fair Debt Collection Privacy Act (FDCPA)   The hours for this position are: Monday through Friday 8:00 am to 5:00 pm (ability to work Saturdays and late nights as needed) We offer a competitive salary as well as a comprehensive benefits package to our full-time employees to include: 40 vacation hours after 6 months of employment, 80 vacation hours after 1 year of employment6 paid holidays as well as an anniversary holiday benefitPaid personal and sick leave after 90 days of employmentFull benefits to include health, dental, life and disability insuranceA 401k plan with a company match after 6 months of employment based upon a quarterly entry dateIncentive bonuses for individual and team goalsBilingual Spanish eligible for differential pay Qualified candidates should submit their resume and salary requirements to #EMAIL_169ac3804e2da6e0514e5ef76c29f157f41d80451b486889d9aa#PHONE_4dbd33c1dede3cec472e02df8f201e27aa330a9a201578720111c840de9d8117## . Resumes can also be faxed to #PHONE_8f86665c8a76d925f761287bb38d6bb5f440845f2a5fa712361f255943a8b21b#. Tidewater Finance Company is an equal opportunity employer in all aspects of employment without regard to race, age, sex, marital status, religion, disability, military status or any other characteristic or status protected by law.  Tidewater Finance Company includes Tidewater Motor Credit and Tidewater Credit Services.
Requirements: The qualifications for this position include: A professional demeanorAdaptabilityStrong computer skillsStrong organizational skillsAbility to multi-taskA minimum of 2+ years auto collection experienceStrong skip-tracing experienceExcellent verbal and written communication skillsAn eagerness to accept additional responsibilities as neededMust have a working knowledge of the Fair Debt Collection Privacy Act (FDCPA)   
Benefits: We offer a competitive salary as well as a comprehensive benefits package to our full-time employees to include: 40 vacation hours after 6 months of employment, 80 vacation hours after 1 year of employment6 paid holidays as well as an anniversary holiday benefitPaid personal and sick leave after 90 days of employmentFull benefits to include health, dental, life and disability insuranceA 401k plan with a company match after 6 months of employment based upon a quarterly entry dateIncentive bonuses for individual and team goalsBilingual Spanish eligible for differential pay
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