Program Manager
Location: US, AL, Montgomery
Department: PMO
Required education: Bachelor's Degree
Salary range: 166400-260000
Company profile: CARES is Alabama’s approach to the modernization of the enrollment and eligibility systems for Medicaid, Child Health Insurance Program, Food Assistance, TANF and Subsidized Child Care. Through this system, citizens will be linked with critical, life-saving services in an efficient, user-centric interface. 
Description: Provide the following duties:Oversees and directs the project managers and manages conflicts within the different groups.Responsible for running complex programs and projects; which includes handling tasks that are involved in designing and development, as well as production. Manage horizontally across the functional projects involved with the program.Manage the interdependencies between the sub projects.Ensures that all the sub projects follow the standard procedures that are used in the management and deployment of the system.Undertakes strategy creation for contingency planning and risk mitigationResponsible to thoroughly understand and communicate stakeholder requirements to appropriate team members, and manage all requirements accordingly to realize each for the stakeholder.Fully utilizing Microsoft Team Foundation Server (TFS) from a Program perspective, tracking: requirements, work items, bugs, deliverables, builds, and source code.Establish clear ownership for project tasks, ensure that the teams have the tools needed, and provide timely feedback.Coordinate and facilitate delivery of program objectives.Track progress and review project tasks to make certain deadlines are met appropriately at the program level.Assess program issues and identify solutions to meet productivity, quality and customer goals.Proactively communicate project status, issues & risks to management for the overall program.Conduct regular status meetings with all stakeholders, keeping the stakeholder’s needs and requirements continuously in view.Provide mentoring and coaching where and when appropriate to other members of the team to better equip the team to be as productive and efficient as possibleFollow Scrum/Agile MethodologyOther duties may be assigned. 
Requirements: The Program Manager provided shall, at a minimum, meet the following requirements or possess an equivalent combination of education and experience: Experience:Experience with State Government, Medicaid, CHIP and DHR business area or healthcare industryProject Management Professional (PMP) CertificationAbility to organize and lead project related meetings with customer, development staff, and sponsor level staffProficiency with MS Office (including Word, Excel, Outlook, PowerPoint, Access)Proficiency with MS Project and MS Team Foundation Server (TFS)Experience facilitating Joint Application Design (JAD) sessionsExperience working with test plans and test casesAbility to work with end users/customers to understand and develop requirementsExperience with Program Status ReportingExperience with Program Quality ManagementExperience with Program Budget ManagementExperience with Program Resource/Staffing ManagementExtensive experience with Program Change ManagementExtensive experience with Program Issue ManagementExtensive experience with project development methodology and project management methodology and able to apply methodology in a practical mannerNeeds to be able to work independently and not rely on State or other team members for direction Skill/Technology:Ten years’ experience with Extensive Knowledge of IT project management; specific experience and knowledge of the following:Working hands-on with all aspects of the System Development Life CycleExcellent written and verbal communication skillsAbility to develop and negotiate win/win solutions to project issuesProcess knowledge and experience leading Agile software projectsExperience with system requirements and their constraints/dependenciesAbility to break down prioritized deliverables into individual iterationsProven record of delivering robust, on-time solutions within budgetCommitment to personal and professional development Education/Certification:Bachelor’s degree from an accredited four-year college or university with advance education in fields related to position or equivalent experience 
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