Office Manager
Location: US, TX, Houston
Department: Field Operations
Employment type: Full-time
Required education: High School or equivalent
Industry: Legal Services
Company profile: The best word to describe PCP’s culture is PRIDE. Pride in our company. Pride in our job. And pride in our relationships.That pride contributes to the fact that employees at PCP are happy and like working for PCP. Furthermore, PCP’s employees are our number-one asset.If you are an exceptional, motivated individual with a desire for an opportunity to grow, be challenged, and make a difference, we invite you to take a close look at what PCP has to offer. We also invite you to share with PCP what you have to offer.Interested in any of our current job openings? Please be sure to fill out an application by clicking the job title.
Description: Professional Civil Process (PCP) is looking for an Experienced Office Manager – position requires a can-do, hands-on attitude, and an ability to provide superior administrative support services in a legal support environment. Successful applicants will thrive in a fast-paced, collaborative work environment.About PCP:PCP is the leader in the legal support industry providing filing, serving, and skip tracing services.We’ve been serving the legal community for over thirty-five years.PCP currently handles over 140,000 services of process documents annually.Our corporate headquarters is in Spicewood, Texas with 19 offices throughout the state of Texas.PCP is a founding member of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA).About the position:Organize office operations and proceduresSupervises 7 employeesApprove timecards and leave requests through AsureForceMaintain office equipment and replenish office suppliesKeeps management informed by reviewing and analyzing special reports; summarizing information; identifying trendsReview and implement PCP’s Employee Policy and Procedures ManualSupervise Office Staff:Main ActivitiesAssign and monitor office functionsInterview and select office staffOrient and train employeesProvide on the job and other training opportunitiesSupervise staffEvaluate staff performanceCoaching and disciplining staff
Requirements: Knowledge, Skills and Abilities:KnowledgeHigh school diploma or equivalent – Bachelor’s degree in business preferred2-4 years of supervisor/managerial experienceAbility to maintain a high level of accuracy in preparing and entering informationProcess Serving knowledge is preferredTexas Supreme Court Certified Process Server is a bonusSkills:Excellent interpersonal skillsTeam building skillsAnalytical and problem solving skillsDecision making skillsEffective verbal, listening and communication skillsAttention to detail and high level of accuracyVery effective organizational skillsEffective written communication skillsComputer skills including spreadsheet and word processing programs, and e-mail at a highly proficient levelStress management skillsTime management skillsPersonal AttributesBe honest and trustworthyBe respectfulPossess cultural awareness and sensitivityBe flexibleDemonstrate sound work ethicsProfessional appearance and mannerAll applicants must include their resume.
Benefits: Compensation, Hours, and Benefits:90-day trial periodFull Time: Monday – Friday,  8:00 - 5:00Salary: $27K - $29K + Bonus PlanDental/Vision planNine (9) paid holidays per calendar yearPaid Time Off (PTO)401K savings plan with company matchingCasual work environment
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