Patient Advocate
Location: US, FL, Jacksonville
Description: POSITION OBJECTIVE:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            To assist the residents with those activities of daily living that they are unable to perform without help. To foster residents’ independence and freedom of choice at all times.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             ESSENTIAL POSITION FUNCTIONS:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Provides assistance with activities of daily living to include dressing and undressing, bathing, personal hygiene, mobility devices including monitoring of safe transfer and ambulation techniques, and care of ADL devices such as eyeglasses, contact lenses and hearing aids.                                                                                                                                                                                                                                                                  Observes and reports changes in residents’ physical condition and cognitive/emotional status.                                                                                                                                                                                                                                                                  Assists residents to the dining room or serves tray in the apartment as requested.                                                                                                                                                                                                                                                                  Provide and/or assist with personal laundry when needed.                                                                                                                                                                                                                                                                   Participate and assist with recreation activities as needed.                                                                                                                                                                                                                                                                  Responds to and acts appropriately in emergency or disaster situations.                                                                                                                                                                                                                                                                  Plans and completes duties with minimal direction from supervisor.                                                                                                                                                                                                                                                                  Works collaboratively with peers and other team members.                                                                                                                                                                                                                                                                  Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.                                                                                                                                                                                                                                                                  Follows up with appropriate staff, residents, or other individuals regarding reported complaints, problems, and concerns.                                                                                                                                                                                                                                                                  Acts as ambassador and public relations representative to guests and other off-campus visitors.                                                                                                                                                                                                                                                                  Maintains all certifications required for employment.                                                                                                                                                                                                                                                                  Documents resident’s incidents.                                                                                                                                                                                                                                                                  Demonstrate basic knowledge regarding Life line and PHB system, initiate problem solving if needed.                                                                                                                                                                                                                                                                  Copies special paperwork or forms.                                                                                                                                                                                                                                                                  Prepares and maintains resident records.                                                                                                                                                                                                                                                                  Assists licensed personnel in assessing needs, vital signs, revising plan of care and establishing resident care routines.                                                                                                                                                                                                                                                                  Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process.                                                                                                                                                                                                                                                                  Assists in orienting new residents and staff to the facility.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           QUALIFICATIONS:                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Must be able to think, act, and intervene independently in both routine and emergency situations.  Must be self-motivated.                                                                                                                                                                                                                                                                  Must be able to relate to residents and staff in a courteous and diplomatic manner under all circumstances.                                                                                                                                                                                                                                                                  Must be able to work flexible hours including Holidays and weekends.                                                                                                                                                                                                                                                                  Must be willing to learn.                                                                                                                                                                                                                                                                  Must be organized and able to perform duties with minimum errors.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         
Fraudulent: 0