Junior Technical Operations Manager 
Location: GB, , London
Employment type: Full-time
Company profile: Yoyo has built a platform the creates better relationships between retailers and consumers. Our consumer app seamlessly blends payment, loyalty and discovery done right, and our set of retailer tools allows retailers to bring their customers in the door more often with timely and relevant offers.We're a one-year-old marketing and technology startup founded by senior executives from Visa, PayPal and Zopa. We’ve raised over $5 million dollars in funding from institutional investors, strategic investors such as Telefonica, as well as super angel investors from the payment and retail sectors.We're a group of 20 passionate and talented engineers, entrepreneurs, designers and marketers. We're growing and we're looking for amazing people to join our team. Apply to any of the positions below, or if nothing fits your skills, email us at #EMAIL_7ce49be16f9e66439919f1c47a528335d3333bba509ffccb7866380bb8cc171e#.
Description: Yoyo is bringing mobile payments to your favourite high street retailers. You can automatically earn rewards on every purchase you make and receive relevant offers from retailers you shop at or choose to follow in-app. For retailers, we provide the fastest way for customers to pay and get reward by fully-integrating into their point-of-sale system. This tight integration enables retailers to communicate with you in-app and drive return visits and increase average spend per transaction by sending targeted and relevant offers.Yoyo is made up of former senior team members from Visa, PayPal & Hailo, as well as seasoned entrepreneurs, marketers, designers and engineers. With $1.2M in seed funding, Yoyo launched in beta at Imperial College London and has several thousand active customers and has processed hundreds of thousand dollars in transactions. Yoyo is actively working with many well-known universities, catering companies and high-street retailers for further launches this summer. Yoyo is based in Clerkenwell, East London. We work flexible hours in a friendly and open-space environment and work remotely when required (but prefer to be in the same room as much as we can). We also have an open vacation policy, where we don’t count days. We provide everything you need to enjoy your work including but not limited to the latest MacBook Pro with Retina Display and large external displays.As a Technical Operations Manager you will help manage a hugely scalable system to ensure ultra-fast transactions for retailers and consumers using Yoyo products.
Requirements: Your job entails, but is not limited to:managing, responding and escalating system monitoring alertsresponding to capacity and scaling requirementsproviding technical support for escalated issuescommunicate and resolve issues with third-party service providersmaintain our SLA satisfaction recordsprovide technical and integration assistance to partners and retailersassist with operational acceptance of softwareadminister regular resiliance tests You should apply if you:have experience with SQLhave experience with Unix/Linuxhave experience with networking systemshave an interest in securityhave a general understanding of the technology stack You would fit in well if you:have worked with AWS services beforeare able to communicate with technical and non-technical team members with easehave a technical education or relevant experienceare familiar with: Ubuntu, NginX, RabbitMQ, PostgreSQL, Python
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