Community Engagement Specialist
Location: US, , St Paul 
Department: Community Engagement
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Function: Other
Company profile: Community Action Partnership of Ramsey & Washington Counties (Community Action) was established in 1964 as a program of the War on Poverty. Community Action Agencies became the service delivery arm of the Federal Office of Economic Opportunity. As the only continuously funded anti-poverty program in the country, our mission is to reduce poverty and its impact on people in Ramsey and Washington counties.Community Action is involved in grassroots public policy and community engagement activities, such as voter registration drives, legislative hearings, advocacy and education activities. 
Description: Job SummaryUnder the direction of the Director of Community Engagement, this position is responsible for coordinating and implementing the assigned program by developing marketing materials, recruiting clients, assessing situations, developing and implementing a strategy to achieve their individual goals by counseling clients and coordinating and teaching employment related classes/activities. Essential Functions (Not All Inclusive)Assist participants with the development of a goal plan specific to the participant’s individual needs and resources.Provide financial, personal and employment coaching for identified goals. Identify and assist with access to available resources for goal attainment.Provide and document advocacy activities on behalf of eligible participants when funds are unavailable or inadequate to resolve crisis. Assist in achieving/sustaining self-sufficiency (e.g. vendor negotiation, referrals, one-on-one meetings, and follow up with other human service organizations).Maintain a quality customer service process for crisis intervention and educate participants/customers on payment plans, county assistance, and additional resources.Connect participants to monthly financial coaching on budgeting, credit repair, and debt and financial management as needed.Organize and maintain program files that will be compiled for accurate outcome goal reporting.        Write reports that will accurately report program outcomes.Assist Director with researching, developing, drafting and editing of communication materials.Establish and maintain collaboration with other Community Action services, emergency services providers and community resources to better meet the needs of participant/customer base needs.Identify opportunities and provide work direction for volunteers to increase our capacity to meet goals.
Requirements: Bachelor's degree in a Human Services or related field with 3 years of related experience or an equivalent combination of education and experience to successfully perform the essential functions of the job.Must have demonstrated knowledge of employment counseling, interviewing case management, and assessment skills.Demonstrated interpersonal skills, including collaborating with a team, working across program areas, disseminating information effectively and conflict resolution.Experience interacting with individuals from diverse ethnic and socio-economic backgrounds.Experience facilitating adult group learning required.Must have effective verbal and written communication skills. Strong public speaking skills preferred.Proficiency with Microsoft Office Suite strongly preferred.Knowledge of community resources preferred. 
Benefits: Wage: $19.02/HourSchedule: Monday - Friday, 40 Hrs/WeekDepartment: Community EngagementPosting Dates: October 10 - October 20, 2014Community Action offers excellent benefits including generous paid time off (PTO), paid holidays, health, dental & life insurance, retirement, employee discount programs and more.
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