Executive Housekeeper
Location: US, VA, Stafford
Department: Country Inn & Suites
Employment type: Full-time
Required experience: Associate
Required education: High School or equivalent
Industry: Hospitality
Company profile: At Holiday Inn Express Sping Mills, Falling Waters, WV we believe you are at your best when you can truly be yourself.  And the Holiday Inn Express® is the one place on the road where you always can.  A refreshed, comfortable hotel with friendly service. It's the perfect place to kick back, relax, and be yourself. We offer stylishly redesigned rooms with premium bedding, state-of-the-art high speed wireless internet access, and all the amenities that business travel demands. Located in the heart of Berkley County, WV, our hotel offers easy access to I-81 and is just minutes from major employers in and around Martinsburg including Quad/Graphics, Ecolab, Orgill, World Color, Macy's, FedEx, Internal Revenue Service Enterprise Computing Centers, U.S. Coast Guard Operations Systems Center, U.S. Coast Guard National Maritime Center, Bureau of Alcohol, Tobacco, Firearms, and Explosives, and the Veteran Administration Center.
Description: Executive Housekeeper Country Inn & Suites153 Garrisonville,Stafford, VA 22554We are a highly professional company that provides housekeeping services for guest in Stafford, VA. We are seeking an Executive Housekeeper with experience. If you are ambitiously looking to grow your career through your accomplishments, our professional team spirit will propel you forward!
Requirements: Recruits, hires, trains and provides career development for housekeeping staff; conducts performance evaluations and provides feedback for employees.Develops and implements systems for inspecting and managing the quality of housekeeping and laundry services provided and to ensure timeliness and efficiency of services.Oversees inspections of housekeeping/ laundry activities to ensure procedures are followed according to standard and to ensure the achievement of departmental productivity objectives.Conducts training classes regarding safety, security, department procedures and service guidelines.Schedules staff’s work schedules and duties according to productivity standards and forecasted occupancy; monitors staff’s adherence to schedules and duties.Prepares reports about room occupancy, payroll, department expenses, and inventories and shares data with appropriate department heads.Responds quickly to guest requests/complaints in a friendly manner. Relays appropriate requests or complaints to appropriate subordinate or manager. Follows up to ensure guest satisfaction.Investigates complaints regarding housekeeping services and takes corrective actions.Develops the department’s annual budget; monitors and reports variances against plan; keeps track of labor costs and related expenses.Establishes and maintains cost control system for linen and cleaning supplies inventories; oversees the budgeting, ordering and receiving of such supplies to maintain appropriate inventory levels necessary for efficient operation of the hotel.Compiles and reports information on housekeeping activities and expenses; provides information to guest services on the status of guest rooms to ensure accurate and timely reporting on room availability.Displays a professional image at all times through appearance and dress.Follows company philosophies, policies and procedures and is able to effectively communicate them to subordinates.Responsible for understanding and adhering to attendance guidelines set forth in the employee handbook. Expected to report to work on scheduled days and at scheduled times.Fulfills Manager on Duty shifts.Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, state, local and company health, sanitation and safety standards and regulationsLead, direct and administer all Housekeeping operations to include, but not limited to, systems use and management, budgeting and forecasting, purchasing and inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitationMonitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewardRecruit, interview and train team membersEnsure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
Benefits: Paid Time OffSick Day Paid Time OffExcellent Quarterly/Annual Bonuses
Fraudulent: 0