Travel sales executive
Location: GB, WSM, London
Employment type: Full-time
Required experience: Entry level
Required education: Bachelor's Degree
Industry: Leisure, Travel & Tourism
Function: Sales
Salary range: 16000-22000
Description: Job Profile Title: Travel Sales ExecutiveBased in: Victoria, LondonWebsite: #URL_aa8fb2b1286d018f4a43715110176432c91439655a0b0a23d3ce5f9303a2c875# and #URL_668e699289c18787440d6ec2806c2fa7f9df11b1ad5f9ad4a0ad598b64c19fee#Reports to: Customer Service ManagerSalary: negotiable depending on experience and ability About ClickstayClickstay runs #URL_023c3fa4cfb2d863d6b3d0ab11133d3dffafdc5f0dfed84af91ed642e6a35207# and #URL_364a63d7fec9dbe22e510d5c4091ee76803a5647e157c4076da83df5c326d49e#, an established online vacation rental platform.  We are based in Victoria, Central London.#URL_023c3fa4cfb2d863d6b3d0ab11133d3dffafdc5f0dfed84af91ed642e6a35207# and #URL_364a63d7fec9dbe22e510d5c4091ee76803a5647e157c4076da83df5c326d49e# provides holiday home owners and agents a platform to manage their rentals whilst giving holiday makers the tools to find, book and pay for their property online.#URL_023c3fa4cfb2d863d6b3d0ab11133d3dffafdc5f0dfed84af91ed642e6a35207# lists over 12,000 properties from around the world.  Holiday makers can search via numerous criteria, contact owners / agents, accurately price a holiday and ultimately pay securely through our system.#URL_364a63d7fec9dbe22e510d5c4091ee76803a5647e157c4076da83df5c326d49e# is a property management and booking system which powers #URL_023c3fa4cfb2d863d6b3d0ab11133d3dffafdc5f0dfed84af91ed642e6a35207# whilst also allowing owners to manage their own bookings.  It is a fully-featured platform that enables owners to configure their property, pricing and booking conditions whilst collecting and managing payment securely on their behalf.Although Villarenters and Rentalsystems are long-established websites, we act like a start-up: for instance we’re re-writing our underlying systems which we will launch soon and are exploring changes to our business model.  We have also recently moved into our new offices in Victoria which gives us room to grow and are building a team which will provide the foundations for long term success.  We offer wonderful opportunities within a dynamic and growing business. The JobYour role as a Sales Executive will be to help travellers with their holiday enquiries with a focus on converting the sale.  This is a newly created role and we are looking for someone who is a flexible self-starter and willing to share ideas to improve the business.  Although this is a junior role we expect the right person to develop as the business grows.Your key responsibilities will include:Acting as the main point of contact for all new traveller enquiries by phone and email.Following up with travellers whose requests have come back as confirmed but they have yet to pay their deposit.Following up with travellers who have had their booking requests declined, offering alternative properties and use your travel knowledge to switch sell destinations if needed.Ensuring you maintain accurate knowledge on all our products and ancillary services.Achieving and exceeding your objectives relating to sales targets, productivity and product knowledge.Identifying locations where we can improve our portfolio and working with the rest of the customer service team to make this happen.Working closely with the customer service team to identify and promote our preferred owners/agents.Working closely with our development team to identify improvements to our website and systems.Please note: you will be our first point of contact in dealing with travellers and their holiday enquiries so you must enjoy communicating with people.  We also expect you to add and develop new areas of responsibility as we’re a fluid and growing business.  We offer an exciting, entrepreneurial working environment – this is a wonderful opportunity to develop a sales-based career in travel.
Requirements: What we’re looking forOur ideal candidate will have:Good English verbal and written communication.  A second European language (e.g. Spanish, Portuguese, Italian, French etc.) would be an advantage but isn’t essential.Strong relationship and interpersonal skills. We want someone who is:Highly organised and a good multi-tasker.A good communicator – both over the phone and in writing.Flexible and proactive.Confident and outgoing.A team player with a positive “can do” mentality.
Benefits: We offer a creative, supportive and entrepreneurial working environment - this is a brilliant opportunity to get involved with a fast-growing and dynamic start-up.  Your career can develop as we grow so, unlike more pedestrian organisations you have the chance to to develop to the maximum of your potential.We offer the usual benefits including a competitive salary, 25 days paid holiday and a company pension scheme.  But more importantly we offer the chance to develop and grow your career within a friendly environment.
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