General Manager (New York Metro / San Francisco Bay Area / Greater Los Angeles Area)
Location: US, , 
Department: HQ 
Employment type: Full-time
Required experience: Executive
Required education: Professional
Industry: Research
Function: Management
Company profile: Replise was started in 2008, just a year after Twitter was launched, by a bunch of serial entrepreneurs who believed they could bridge the gap between technology and business. We focus on what we are best at: analysing social media and giving insights; so our customers can focus on what they are best at: their core business. The expertise of our research team, the flexibility of our social analytics platform and the breadth and depth of our data empower our customers. They can develop better products because we help them understand the needs and wants of their target audiences. They can keep ahead of their competitors and keep up with their industry’s cutting edge because we help them see what’s in the big picture and what is not. This is why we work with brands like Nike, Samsung and Nestle, and many communication agencies across Europe.
Description: The US General Manager (GM) is responsible for leading a team of sales, marketing and research professionals to deliver social media research solutions and sustained business value to Replise agency partners and  customers. The General Manager’s mandate includes achieving annual revenue goals for Replise products and services, driving customer satisfaction, delivering strategic competitive solution based wins, building and developing a high performing team. As Replise evolves with services and devices, this role requires compelling leadership - a transformational leader and change agent who can successfully create a vision, build a strategy, consistently deliver strong business results and lead and motivate a high performing team. The GM will have a sales culture DNA, and will be a strong motivational leader, with clear expectations, a drive to positively challenge the team and the unrelenting will to find solutions. The GM will create a sales and execution strategy for our existing research services and products with our team members, customers and partners. The GM develops and executes strategic plans, leads managers, provides solutions to complex issues and ensures that the business is conducted in accordance with P&L budget objectives to deliver maximum results and growth. She/he will also develop strong positive relationships with all internal stakeholders.The General Manager will focus on six main areas: Revenue Growth, People Development (hire, develop and retain qualified staff), Operational Control (operational and budgeted expense), Resource Allocation (headcount and staffing plans), Customer and Partner Satisfaction, and New Business Penetration/Growth opportunities (existing and competitive scenarios). She/he will lead and motivate others, possess a high level of solution/industry/value selling and executive level customer experience along with proven negotiation skills, have the ability to think strategically, and be skilled at effectively integrating and focusing key stakeholder organisations to drive successful outcomes with our enterprise customers.
Requirements: The ideal candidate should be a respected sales leader with a proven track record (10 or more years) leading complex sales organisations in the technology industry. The GM is required to possess excellent communication and presentation skills as well as have the ability to effectively collaborate with employees and customers of all levels. Strong people leadership skills as well as the ability to lead others in a rapidly changing and highly accountable culture. Proven ability to proactively work across diverse stakeholder groups and have positive influence and impact with various internal and external contacts is needed. Experience doing external PR, community and government relations engagement, is also a plus. Bachelor’s Degree required, Masters or MBA preferred. This position requires approximately 25%+ travel primarily within the US.
Benefits: About RepliseAt Replise, we believe in social media. We draw business insights from social media using proven market research methodologies. We help our customers get the cutting edge intelligence they need to create their strategies and define their tactics. Replise was started in 2008, just a year after Twitter was launched, by a bunch of serial entrepreneurs who believed they could bridge the gap between technology and business. We focus on what we are best at: analysing social media and giving insights; so our customers can focus on what they are best at: their core business. The expertise of our research team, the flexibility of our social analytics platform and the breadth and depth of our data empower our customers. They can develop better products because we help them understand the needs and wants of their target audiences. They can keep ahead of their competitors and keep up with their industry’s cutting edge because we help them see what’s in the big picture and what is not. This is why we work with brands like Nike, Samsung and Nestle, and many communication agencies across Europe. Now, we are extending our business operations in the US and Canada, so we’re recruiting a complete team of social media pros.
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