Retail Store Manager
Location: US, SC, Greenwood
Employment type: Full-time
Required experience: Associate
Required education: High School or equivalent
Industry: Retail
Function: Management
Description: Working independently, the Store Manager directly influences the performance of everyone who interacts with customers and supports the store environment. Using elements of GameStop's buy, sell, trade, and reservation business model, The Circle of Life, the Store Manager ensures best-in-class customer service experiences for all of GameStop’s customers. The Store Manager makesdiscretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day business processes of a GameStop store. This position supervises at least 1 Assistant Store Manager and 5 or more Game Advisors and Senior Game Advisors, which may vary based upon store size, location, and expected sales volume.
Requirements: Must be at least 18 years of age and present state-required proof of age documentsBASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)• High school diploma or GED required; An Associate’s or accredited Bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred• Three or more years of retail sales, customer service, and/or management/leadership experience required; at least 1 year of retail management experience preferred• Must be able to work alone and move throughout the store unassisted, for extended periods (up to 12 hours per day)• Must be able to lift and/or move objects and displays (up to 30 lbs.), bend, stoop, reach with arms and hands, and climb on ladders• Must be able to occasionally travel unassisted via car and/or plane to offsite conferences and meetings (less than 10%)• Must be able to work a minimum of 44 hours per week• Proficient customer service skillsMINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES• Proficient ability to communicate effectively with others using spoken and written English; bilingual (English/Spanish) skills preferred• Ability to lead in a fast-paced, rapidly changing environment that includes multiple overlapping priorities• Proficient knowledge of operating a point-of-sale computer system and properly completing required paperwork• Proficient understanding of basic math functions (add, subtract, multiply, divide) • Working knowledge of alphabetizing• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia • Proficient self-motivation and ability to work as a team to complete necessary tasks in a timely manner• Proficient problem solving skills and judgment abilities • Proficient ability to carry out instructions furnished in written, oral or diagram form • Ability to deliver bank deposits according to loss prevention safety guidelines• Ability to work extended hours/days as necessary, including Sundays• Ability to remain effective under pressure; ability to handle stress in a manner that is acceptable to others and to the organization• Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, affirmative action, and ethical responsibilities
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