Solution Design Specialist and Content Development Lead
Location: US, MI, Ann Arbor
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Industry: Health, Wellness and Fitness
Function: Other
Company profile: SocialWellth is a Las Vegas, Nevada based social engagement company focusing on leveraging consumer profile data, localized community resources, emerging media tools and gamification to create trusted connections between consumers and their healthcare #URL_a94316f384f48fd4e8d466974cd950a7694ce1fb7b1c2391dc1aa64328f340b5# on the strengths and experiences of the Nevada Gaming Industry, who has learned the power of harnessing consumer profile data into captivating relationships, SocialWellth, is poised to launch the country’s first profile driven hyper-personalized Consumer Health Connection Network.  This network will leverage social and health data, localized community resources, social media tools and gamification to create a trusted connection between consumers and their healthcare sponsors. Our platform strategies and solutions will create a centralized hub enabling partners to integrate and aggregate disparate online and offline solutions into a compelling, magnetic experience, which will in turn lead to sustainable achievements in day-to-day balanced living.
Description: This position has two primary and overarching responsibilities. First, the individual will be working closely with the Science and Solution Performance and Product Marketing teams to develop out and maintain the App Certification 2.0 including but not limited to the identification and evaluation of partners, products and solutions, both internal and external, to serve on the SocialWellth ConnectionPad gateway. Second, this person will lead development efforts for researching, writing and editing health and wellness content, surveys, questionnaire along with the science team. This includes writing of newsletters, health tips, health and wellness campaigns and outreach communications delivered via our Communication Hub. This individual will play a key role in coordinating our member engagement platform and strategy and the overall site architecture. This position reports directly to the VP of Science and Solution Performance.Key duties and areas of responsibilities include but are not limited to: Lead all content development efforts in writing, editing and reviewing communications that have clinical information, private health information and consumer call to action intentionsLead development and writing of all newsletters and health tips with existing customersLead coordinator in designing engagement strategies, initiatives and measurement toolsAssist in development and administration of the Health App Certification ProgramSupport identifying and evaluating Health Apps for certification and partnershipSupport submission process for NCQA and other external certificationsReview, understand and provide constructive feedback and recommendations on legacy programs and servicesReview and update SocialWellth HRA and Target AssessmentsSupport development and maintenance of a professional blogging site to promote industry thought leadership around health appsWrite draft content for all SEP reporting documentsContribute to design elements for SEP reporting Anticipated Outcomes and Performance MeasuresThe key metrics of success for this position include on time delivery and effective educational messaging of health content and outreach communications, meeting developmental timelines for delivery of content and scientific review of SocialWellth’s HRA, Target Assessments, and additional apps, and the successful aggregation and integration of our “preferred suite” of health and wellness solutions on our platform. In addition, this person will have a key role in helping the organization to establish strong sustained engagement with consumers, both affiliated members and non-members onto our platform. Another key measure of performance is to establish clear and accurate documentation of processes and working effectively with other departments in a strong spirit of collaboration and effective delivery of release cycles.
Requirements: Master’s degree in Public Health, Health Education, Psychology, health informatics, digital health, or usability/human factors or related field.Bachelor’s degree with additional work experience will be considered.Minimum of 3 years of experience working in health information technology, with a focus on program design, mobile computing, and content architecture.Strong written and verbal communication skills and experience in writing engaging health content are essential.Experience in delivering tailored or hyper-personalized health information, programs and interventions is desired. Depending on area of specialty, this individual must have training and experience in health literacy, psychometrics, assessment theory, design theory, usability methodology, program evaluation and/or validation.The ability to effectively bridge the theory and practice of behavior change approaches is critical to being successful in this position.We are looking for candidates who are passionate about improving the health and wellbeing of individuals, groups and communities and who possess exceptional interpersonal skills to work in harmony with colleagues in a fast-paced, exciting business and industry.  
Benefits: Complete benefit package including 401(k).
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