Project Manager 
Location: US, GA, Duluth 
Department: Implementations
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Industry: Information Technology and Services
Function: Project Management
Company profile: Horizon Software International, LLC is an industry-leading food service management technology company. The company’s state-of-the-art office is located in Duluth, Georgia, approximately 30 miles northeast of downtown Atlanta.At Horizon, you will jumpstart your career with a growing, profitable software development company, offering more than just software solutions to its many clients around the world. Horizon firmly believes in Great People, Great Service, Great Products and Great Results. As a team member at Horizon, you are relied on to continually improve your operational areas and carry out the organization’s strategic initiatives.The executive management team realizes its employees create the difference that makes Horizon a great company and a great place to work. As Horizon continues to grow, it will attract and retain the very best people possible. Come in and explore the opportunities that abound at Horizon. See what the company has to offer and how you, too, can flourish in the exciting atmosphere of a successful, growing business.Horizon offers comprehensive food service solutions ranging from Point of Service to Back of the House management including inventory, procurement, menu planning, nutrition analysis, warehouse distribution and much more. Horizon’s product offerings provide clients with fully-customizable and scalable software solutions able to meet the needs and budget of any food service operation.Horizon Software is a Non-Smoking/Drug-Free Workplace. EOE/MFVD
Description: PROJECT MANAGEMENTTitle: Solutions Delivery Manager General Description: The Solution Delivery Manager (SDM) has overall responsibility for managing the technical resources within a project. As such, the SDM works with the business owners, sales, implementations and other key stakeholders to assign the appropriate resources for a project within the scope, schedule, and budget and to ensure that project deliverables are met.Specifically, the SDM works closely with business owners to gather customer requirements, translate them into clear compelling business cases and requirements documents, and then implement them to deliver solutions.The SDM also works closely with the project coordinators provide direct project governance and assistance to the Implementation Solutions coordination team to ensure a successful engagement, to include transition to Customer Support Center, resulting in outstanding customer satisfaction. Further, this role will be expected to travel to engagement sites inspecting and assisting with projects as required. In addition, the SDM will work with program management to help define operational processes, drive the launch, adoption, and training, support program development and execution, track customer feedback in order to build improvements into future solution requirements. Responsibilities:Collaborate with customers to find alternatives and solutions to business challenges; seek out systems solutions (either internal to client or external 3rd party solutions) that can be leveraged to meet business requirements; engage the business client early and effectively building solid relationships and pushing IT value upstream as key business direction is being setIdentify, understand, negotiate and document business requirements with various groups; ensure all business requirements are accurateManage the delivery of business cases, scope and requirements documents, use-case documentation, test plans, and rollout communicationsDevelop and manage direct relationships with key stakeholders and technical lead to ensure the business solutions are aligned with their goals and priorities, and how process automation through IT solutions will help them reach their goalsBalance the customer’s requirements with technical constraints (e.g., application size, network bandwidth, hardware/software/equipment selections) to ensure that the value of the project is realized.Understand, clearly articulate and document existing “as-is” systems & business architecture and define strategy for “to-be” architecture.Implement the methodology adopted for the project; exercise independent judgment in developing methods, techniques, architectures and standards for obtaining solutions.Create and maintain a cohesive, coordinated plan to deliver solutions that meet the stakeholders priorities within budgetary and product requirementsProvide in-depth business & technical strategy for systems solutions, identify business gaps and correlate to potential solutionsDrive the prioritization process by which decisions are made around the final project scopeFacilitate overall IT planning; execute on project plans and assist others in executing on project plans across the various groupsCommunicate project progress to business owners and key stakeholders; recommend scope/schedule/resources (including budget, trade-off recommendations)Ensure line of business priorities and IT capabilities (technology and resources) are alignedDemonstrate a sound understanding of how the overall business solution is positioned, deployed and supported. 
Requirements: Behaviors:A motivator who works well with the team, and strives to provide outstanding customer serviceStrong focus on execution; able to successfully translate strategies into deliverablesDetail oriented, yet still able to see the big picture and work with the business to drive a strategy which optimizes the IT investment.Inspire through trust and lead by exampleDemonstrate and support Horizon’s Core Values dailyThink critically, communicate effectively and deliver results with prideResponsible for ensuring delivery on commitments and ensuring that the delivered solution fulfills the needs of the business Essential Skills & Experience:Solid project/program management skills deploying large-scale cross enterprise IT systems implementations within the SDLC in a fast based unstructured environment because of the end to end nature of the Solutions Management responsibilities; specifically, more than 5 years of proven implementation and/or project management experience in this environmentStrong consultative, negotiation and consensus building skills when dealing with internal customers, stakeholders and team members including exceptional customer communication skills; conflict management skillsExtensive product and program management experience with techniques such as use case analysis, data process flow diagramming, process mapping and requirements documentation is highly desirableBachelor’s degree in computer science or related field of study for software development and project/program management preferredAbility to understand current/changing business processes, participation in defining application and platform functionalityProven track record of building credible customer relationships both in immediate team and across multiple customer groupsDemonstrated experience identifying issues and developing risk mitigation strategiesSound understanding of IT technology concepts; must have an understanding of software architectures, MS products, development tools, etc.Ability to deal with the ambiguity associated with working in a fast paced and changing environmentExceptional communication, problem solving and cross-group collaboration skillsDemonstrated expertise using written & verbal communication skills to distill technology projects into understandable and compelling executive level presentationsMust be proficient in MS Excel spreadsheet creation, manipulation and use; however, this position does not require deep technical knowledgeExcellent time management skills; capable of developing processes, reporting (ad hoc, etc.) and tools that increase efficiency and productivityPrevious supervisory/people management experience requiredProven track record managing organization change and delivering desired results Reports To: Implementation Solutions Senior Project ManagerTravel Expectations: At least 15%
Fraudulent: 0