Technical Writer - Documentation
Location: US, CA, San Francisco
Employment type: Full-time
Required experience: Not Applicable
Required education: Unspecified
Industry: Information Technology and Services
Function: Writing/Editing
Company profile: From the lands of Can Do, Roll Our Sleeves Up and Get It Done, we create and solve things previously unimaginable. We’re revolutionizing the IT industry with a platform that provides unprecedented control over all service layers in an organization. We also transform the way people experience enterprise software — they’ll accomplish more each day and enjoy using our platform as part of their daily lives. This sounds massively ambitious and tough because it is. We’re a small team that doesn’t shy away from hard problems and we need more big thinkers and self-starters like you. If you want to be at the forefront of innovation, join us at Apcera and shine.
Description: KNOW DEEPLY, WRITE SIMPLY.With passion for modern developer platforms, you build new things with great tools and enjoy teaching others how. At the same time, you recognize that the state of online developer documentation could be drastically improved — fortunately, you know just the next-generation education methods to use.Apcera is revolutionizing enterprise IT by enabling speed with control. Continuum by Apcera is an innovative platform that aligns developers and operations to securely and quickly build and deploy compliant applications and services. The platform provides tremendous value by blurring the lines between Infrastructure-as-a-Service and Platform-as-a-Service, all while keeping policy as a first-class citizen. Apcera is looking for someone like you to help us deliver the platform that enterprise IT has always wanted.
Requirements: RESPONSIBILITIES:Interviewing and technical understanding — you'll work closely with the tech team to understand the capabilities of the system. You’ll structure conversations to gather clear, concise information from the tech team.Writing and content creation — you’ll use your technical skills and excellent writing skills to create precise and well structured technical content including:User guidesTutorials and walkthroughsExamples and samplesReference documentationQUALIFICATIONS:Excellent spoken and written EnglishExcellent face-to-face communication skills, including detailed interviewing and interpersonal skillsAbility to understand complex and detailed technical concepts related to cloud computing, enterprise system policies, governance, application lifecycle management, etc.Mastery of Microsoft WordCoding/HTML experience is a plus4+ years as a technical writer as part of a software product development teamThis is a full-time, on-site position in our San Francisco office.Please share a portfolio that exemplifies your work — knowledge base content from other projects, technical blog posts, open source doc contributions, etc.
Benefits: Competitive salary & equityGreat location in the heart of SOMA SFFlexible vacation policy Free weekly gourmet lunches100% premium-paid medical, dental, vision, and life insurance Endless snacks and beverages of your choiceWorkstation setup of your choice Team and family events and excursionsGame room
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