Channel Training Manager
Location: CA, ON, Toronto
Department: Sales
Employment type: Full-time
Required experience: Mid-Senior level
Industry: Computer Software
Function: Sales
Company profile: Vend is looking for some awesome new talent to come join us. You'll be working in an awesome team doing awesome things, and generally being awesome.Learn about us on our blog, or meet the team on Twitter, Facebook, LinkedInAwesome SpaceOur brand new Auckland office space is located on Nuffield Street in Newmarket, surrounded by our customers and the industry we love. It is huge, open, and shiny new with great meeting room spaces, casual working environments and plenty of space to host awesome events. We don't do cubicles, just plenty of space, whiteboards and meetings rooms. We also have a great cafe/retail space with our very own Front of House Manager taking care of our visitors and fellow Venders. Like Auckland our Melbourne office is surrounded by retail. It's a great wee space equipped with tiny houses and some awesome cardboard cutout animals.Our Toronto office is located right in the heart of downtown retail district. Like Melbourne and Auckland there's a great vibe with great coffee, boutique stores and some of the greatest restaurants in the city. Our SoMa office in San Francisco is located in the middle of the SF tech scene, just a (Biz) stone's throw from Twitter.The EnvironmentWe want you to be at the top of your game. You can wear whatever clothing you like, start work late in the morning, take breaks whenever you want and generally work the way you want to work. Who we're looking forVend is looking for people to push the boundaries. We are a hard working professional team with a wicked sense of humour, and we are looking for people who thrive in a collaborative open environment. We want passionate, hard working, talented individuals that want to lead in their field.
Description: Vend is award winning web based SAAS point of sale for retail.  We’re chucking out crusty old cash registers and replacing them with iPads, touch screens and beautiful software.  We’re shaking things up and pushing out innovations, therefore finding - and meeting a huge demand for our services.It probably comes as no surprise that we have Channel Partners all over the world who want to sell Vend on our behalf. Each month we have more and more companies sign up as Advisors and Experts and it is absolutely essential that we train and support these companies. That way they’re successful and therefore our customers are successful.The Channel Training Manager plays a key role in ensuring our Advisors and Experts success. This person will be responsible for assessing the channels requirements from a training and support perspective and delivering on those requirements by designing great training solutions. A good chunk of the requirements are centred around technical training of the Vend product, this training will be delivered mostly online in the form of webinars so you’ll be a master of that already. You’ll also be in regular close contact with our Channel customers via phone and email so great communication (both verbal and written) is a real strong point for you.At Vend everyone has a lot of enthusiasm for the retail industry, that’s why we’re here. The successful Channel Training Manager will be no different, you’ll have a lot of love for the retail industry and you’ll also be an expert with technology. This sort of stuff will come naturally to you and you’ll have a beautiful way of sharing the most technical of details in a way that everyone can understand.You’ll be comfortable with our customers who are super IT geeks and others who are more business and accounting focused, you’ll have excellent time management skills and you’ll be a total boss at following up.
Requirements: You will have the following;Ability to work well with both IT and business peopleAbility to present Vend and the value proposition of the partner program to both IT and business peopleExcellent follow-up and time management skillsExcellent communication skills, both written and verbalAdvanced understanding of retail and POSExperience with delivering training, preferably onlineExperience with designing training programs to meet predefined outcomesImplemented and/or managed training and certification programs
Benefits: You can expect from us.A competitive salary  The chance to work with a group of amazing peopleHaving the opportunity to be part of the next big kiwi software success storyAn open culture where we openly share our results and where your input is valuedFun at work!  However you might like to have fun at work, you can pretty much do that at VendWork-life balance.  We know you have a life outside of work.  At Vend you can have a life inside work tooUtilise all your talents.  Not just the ones written in your job descriptionWe welcome all of you at work.  We don’t want you to leave your personality at the door
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