Information Technology Administrator (6 Month Contract)
Location: CA, ON, Cambridge
Employment type: Contract
Required experience: Internship
Industry: Information Technology and Services
Function: Information Technology
Company profile: LogiSense Corporation is a well-established software company with rapidly growing business in Telecommunications, Hosted Communications, Machine-to-Machine (M2M), and Wholesale Billing / OSS markets.  As a leading provider of Billing and OSS software and solutions, we are well positioned to capitalize on the ever-increasing need to automate, accelerate and regulate IP networks.  We are always looking for proactive, skilled people who share a passion for thought leadership, domain expertise and excellent customer service to join our growing team.  If you believe you can contribute to the growth and success of LogiSense but you don't see a suitable position below, we encourage you to submit your resume anyway. We’re always looking for exceptionally talented people.
Description: The Information Technology Administrator serves as the technical helper for the development, implementation, management, and support of systems and networks to the IT Manager. The successful candidate will help to evaluate new and enhanced approaches to deliver IT services; test and optimize the functionality of systems, networks, and data; and define technical requirements. They are responsible for assisting in providing various forms of computer-related technical assistance and improving the efficiency of the work of the staff through the use of technology.Job DutiesAssisting in maintaining and backing up the LogiSense’s internal development servers.Supporting IT in maintaining and keeping the LogiSense’s telecommunication systems running with minimal downtime (VoIP phones, webcast services, facsimile).Help support of the legacy desktops, laptops and servers.Assist service and support and product development with IT related questions pertaining to outside networks.Evaluate new hardware and software to meet company requirements.Maintain inventory of internal licenses and track compliance recommendations in areas of expertise.Help to develop program goals and plans for implementation.Aid in the design and generate reports as requested by office staff and supervising IT Manager.Monitor or optimize the performance, security, backup, and recovery of the database as required or requested by IT Manager.Develop policies and procedures concerning the database: data entry and sharing information with others.Follow established procedures to ensure the readiness, quality, and accuracy of websites, providing guidance and training to faculty and staff.Provide technical advice and assistance to office staff as needed.Assist other staff in special events and activities as requested by immediate supervisor.
Requirements: Bachelor’s degree in Information Technology or a related field.At least 1 year of practical experience in database administration, development, and web design.Knowledge of IT principles, concepts, and methods; systems testing and evaluation principles, methods, and tools; IT security principles and methods; COTS products; Internet technologies; and/or emerging information technologies.Knowledge of basic networking protocols and tools: DHCP, DNS, STP, QOS, L2TP, Wireshark, IPSec, VPN, WLANExperience in support of Microsoft server platforms and virtualization technologies.Must have a strong familiarity with PC hardware, software and peripherals in a Windows environment.Self-starter who can interact well with Development, Customer Support, and Sales and Marketing groups.Must possess strong analytical interpersonal, and communication skills and have the ability to work with minimal supervision in a team environment.Good experience with VbScript, Javascript, Transact SQL or Powershell.Experience with the Atlassian product suite (specifically JIRA, Confluence and Stash) considered an asset.Preferred experience in software development firms.Excellent, demonstrated interpersonal and communication skills.Ability to manage multiple assignments and meet deadlines.Ability to work occasional off-hours duty to permit timely attention to mission-critical functions.
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