Marketing & Sales Support
Location: US, CA, San Diego
Department: Marketing
Employment type: Full-time
Required experience: Associate
Required education: High School or equivalent
Function: Marketing
Company profile: TapHunter (#URL_95b1bf876c79465b7a563292438e8293a651920b605b528509c8d4c14bfc174e#) provides bars, restaurants, bottle shops, tasting rooms, and breweries with time- and money-saving tools that automatically update beverage inventory on social media channels, websites, and print, digital display, and tablet menus. We empower our customers with quantifiable insight into consumer behavior and local market trends, leading to informed beverage inventory decisions and transforming beverage menus into valuable profit-producing tools.#URL_a9808e66e9d8564d6374f86d393d400193ebd72c05b91d8a7a3a55405b708c55# and the TapHunter mobile app, available on iTunes and Google Play, enable beer, spirits, and cocktail enthusiasts to locate their favorite beverages in markets across the United States.
Description: Bevato is a fast growing technology startup that sits in the middle of mobile, social and web technology in the beverage industry. We proudly power the TapHunter brand. We were recently mentioned in TIME, New York Times, Travel + Leisure and #URL_5925ae3cfe5a25318ec5a44ccb2c69f66694960b60c7b8380dc13fa28998b44d#. We’re building products that help connect people and places in hopes of making the world of craft beer and premium spirits easier to explore… and we could use your help.Are you passionate about your work? Do you like challenges? Are you an "A+" player? Do you like beer? Bevato is currently looking for a star player to join our team. If you enjoy a fast-paced, fluid environment where the only limit to your growth is your own capabilities, apply today. ResponsiblitiesAssist in marketing the company products to bars and resturants via social media, blogs, enewsletters etcSupport the sales team with lead research, appointment setting and customer follow upBuild relationships with our customers to create a positive Bevato "Customer Experience" Help customers troubleshoot and navigate through the setup processes regarding the Bevato/TapHunter software in an articulate way over the phoneProactively reach out to current customers regarding their accounts to ensure 100% customer satisfaction
Requirements: Ideal Candidate QualificationsHS Diploma or equivalent; College helpful but not required2+ years customer service experience 1+ year of managing social media, email or marketing at the B2B levelAlways ready to help others and be helpedNavigate, escalate, and lead efforts on complex customer issues; must be able to handle difficult phone communications as they may arise with customersAbility to type 40+ WPMExceptional communication and organizational skillsIt is also an advantage if you have the followingUsed #URL_24cd44edb473365624a280f26f00a589336e1282f129bebf1f212762aad60ece# or a similar CRMExperience in a start-up environmentLove of craft beer or spiritsLove of the Internet and social media
Benefits: Days often end with a few pintsOther perks include tickets to beer festivals, tastings, dinners and moreHealth and cell phone allowancePTO + holidays24/7 downtown parking11th floor office with an amazing view of the Gaslamp
Fraudulent: 0