Senior Product Manager
Location: US, CA, Los Angeles
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Internet
Function: Product Management
Company profile: THE COMPANY: SCOREBIG, INC.Founded in 2009, ScoreBig is the leading eCommerce marketplace for live event tickets.  Built on an innovative pricing model and proprietary pricing engine, ScoreBig allows fans to purchase live event tickets at below box office prices, by naming the price they are willing to pay for tickets.  The Company offers fans savings of up to 60% off of box office prices for thousands of events nationwide.  ScoreBig is the first and only sales channel available for the $40 billion ticket industry, allowing sports, arts, music and theater organizations to move unsold tickets without the price and brand degradation inherent in traditional “discounting”.The Company has built a strong foundation of primary partnerships across many of the largest sports, music and theater properties in the U.S. and maintains direct relationships with over 100 of the leading ticket brokers, ensuring expansive coverage of the live entertainment market.  ScoreBig has 95% coverage of all major US Professional sports - MLB, NBA, NHL and NFL. ScoreBig is rapidly growing and looking for sharp, dedicated and self-motivated people to help take the Company to the next level. Highlights: ScoreBig was recently recognized by Forbes as one of America’s Most Promising Companies.Offers over 1 million live event tickets for sale across the U.S.Significant funding from leading venture capital firms Bain Capital Ventures & U.S. Venture Partners, along with other industry veterans.Led by a proven executive team with deep experience in sports, entertainment, ticketing, internet and technology businesses and a world-class advisory board.See additional press here.
Description: THE COMPANY: SCOREBIG, INC.Founded in 2009, ScoreBig is the leading eCommerce marketplace for live event tickets. Built on an innovative pricing platform and proprietary pricing engine, ScoreBig allows fans to purchase live event tickets up to 60% off box office prices for thousands of events nationwide. Fans name the price they are willing to pay! ScoreBig is the first and only sales channel available for the $40 billion ticket industry, allowing sports, arts, music and theater organizations to move unsold tickets without the price and brand degradation inherent in traditional “discounting”.The Company has built a strong foundation of primary partnerships across many of the largest sports, music and theater properties in the U.S. and maintains direct relationships with all the leading ticket brokers, ensuring expansive coverage of the live entertainment market. ScoreBig has 95% coverage of all major US Professional sports - MLB, NBA, NHL and NFL.Highlights:Recently recognized by Forbes as one of America’s Most Promising Companies.Over $40M in venture funding from top VCs; Bain Capital Ventures & U.S. Venture Partners, along with otherindustry veterans.Recently recognized by Forbes as one of America’s Most Promising CompaniesSince 2012, the Company has grown over 6x in revenue and 8x in number of transactions, an impressive 30%month over month growth.Led by a proven executive team with deep experience in sports, entertainment, ticketing, internet andtechnology businesses and a world-class advisory board.See additional press here.THE OPPORTUNITY: SR. PRODUCT MANAGERWorking closely with the Director of Product, the Product Manager will drive the product management vision with specific goals of increasing conversion and optimizing the customer experience. The ideal candidate has a high bar for success and will be excited about rapid iteration, experimentation and driving meaningful results. This person will also have a deep empathy for the customer and can effectively bridge the gap between business and customer goals. You must be capable of driving multiple projects, focusing on product details only you will define, while not losing sight of the big picture. You are fascinated by consumer behavior, web and mobile technologies, social and should be energized by fast-paced environments.Specifically...Develop a deep understanding of ScoreBig's mission and strategies and drive those product objectives and initiatives. Execute the vision and strategy while challenging a cross-functional team (product, engineering, design, etc.) to think boldly and creatively while managing focus on product and business goals.Collect necessary information to take the right product direction, whether in the form of competitive analysis, user research or business metrics.Drive a cross-functional team to set qualitative objectives and quantitative goals.Prioritize and manage multiple projects and feature enhancements from concept to completion in a fast paced,Agile development environment.Produce multiple UI/UX concepts and prototypes; balancing pixel-perfect attention to detail against opting forlow-fi design to optimize workflow and process.Identify business opportunities and clearly communicate product plans, benefits and results, as appropriate, to aspectrum of audiences, from internal stakeholders to customers.Evangelize product innovation in the event ticketing & ecommerce space. 
Requirements: THE RIGHT CANDIDATE: REQUIREMENTS/QUALIFICATIONS/PERSONAL ATTRIBUTESEDUCATION: BA/BS preferred. Advanced degree is a plus.EXPERIENCE: 3-5+ years of experience delivering successful and innovative consumer ecommerce focusedproducts.MUST have hands-on, proven product management experience in ecommerce.You are a self-starter, knows what needs to be done and operates with a sense of urgency, focus and discipline.Have strong design instincts and stellar product tastes.Possess the passion for product innovation and building ecommerce experiences people love.Confident in your abilities to influence others by persuasion rather than authority.Organized professional with strong ability to effectively prioritize multiple tasks at hand.Strong verbal, written and interpersonal communication skills. Can collaborate effectively with your partners indesign, product and engineering.Familiarity with qualitative user research methods including planning, reporting and methods such as usertesting, surveys and customer interviews.Familiarity with quantitative research methods, an understanding of metrics and A/B testing and willingness tointegrate the quantitative data with qualitative user research.Fluent in best practices for web-based and mobile product design.Proficiency with Adobe Suite, Axure (or similar prototyping tools) and other related tools.Event ticketing experience is a plus, but not required. 
Benefits: WHY SCOREBIG?ScoreBig offers a competitive salary + equity/options & benefits.Be a part of a fun, fast-paced entrepreneurial team in a Company changing an entire industry.Work with incredibly smart, driven, passionate people in building an ecommerce company changing the liveevents/ticketing industry.Fun office environment, company parties/happy-hours, fully stocked kitchen and perks to live events! 
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