Applications Administrator
Location: GR, I, Athens
Department: Operations
Employment type: Full-time
Required experience: Entry level
Required education: Bachelor's Degree
Industry: Telecommunications
Function: Information Technology
Company profile: Upstream’s mission is to revolutionise the way companies market to consumers through cutting edge technology. This is an opportunity to collaborate with like-minded people in an environment that embraces individual differences and diversity.We offer a challenging and stimulating environment in which employees have the opportunity to work on a vast range of complex projects at the forefront of technical innovation. We are looking for creative, enthusiastic and open-minded individuals to join our innovative team to help both drive our success and uphold our existing reputation within the marketing technology world.What we believeOur values of integrity, perseverance, innovation and respect are at the heart of our company. Our actions are underpinned by these four values, which have become central to Upstream, providing all of our employees with a clear framework from which to make their decisions.1. Integrity & TrustYou are widely trusted and seen as a direct and truthful individual. You present the unvarnished truth in an appropriate and helpful manner, keeping confidences and admitting mistakes without misrepresenting themselves for personal gain.2. PerseveranceYou pursue work and life with energy, drive and a need to finish; you seldom give up before finishing, especially in the face of resistance or setbacks.3. InnovationYou have good judgement about which creative ideas and suggestions will work and a sense about managing the creative process of others. You have the ability to facilitate effective brainstorming and project how potential ideas may play out in the marketplace.4. RespectYou invest time in peers and demonstrates value and reverence for others when due, encouraging co-workers to express opinions and ideas. You promote equality within the workplace, encouraging praise and recognition from employee to employee as well as from the superiors. Professional Development at UpstreamUpstream offers a variety of resources and a range of opportunities to inspire the best possible performance from our employees. Our vast range of departments and global activities provide a strong platform for career development and professional progression. We boast various methods of progression within the company; whether through an upward advancement within a chosen field, expansion across departments or relocation to another office, creating the opportunity to gain both valuable experience and further insight into the international workings of the business. At Upstream, employees have the opportunity to learn new skills, work across different disciplines and global departments and move into new challenges, all within the same company.
Description: The application administrator is responsible for implementing the campaign’s format of international mobile marketing campaigns utilizing the company’s proprietary platform. He/she works closely with the campaign managers to set up and monitor each campaign, configuring and optimizing both the format and the content while being aware of its performance. This is mostly a technical position, but interest in marketing and game design is preferred. There are many campaigns running simultaneously, so the application administrator has to be able to work under pressure and on many projects in parallel, meeting tight deadlines while being flexible.The position will be based in Athens.Key Accountabilities●      Configuring Upstream’s proprietary platform for each campaign according to campaign specifications●      Collaborating with all relevant teams by discussing client requirements of the campaign and documenting the UX Cases for each project●      Participating in the optimization of the campaign’s modules, fine-tuning and providing clear insights on the platform’s capabilities, from the design phase to completion●      Compile and execute QA test cases●      Monitoring live campaigns to ensure the desired user experience is provided●      Contributing to the infrastructure upgrade efforts providing proposals/feedback on automation mechanisms, tools and procedures●      Working on several campaigns in parallel, under pressure and tight deadlines – while being flexible when required
Requirements: Knowledge, Skills and Experience●      Very good educational background, preferably in the fields of information technology, computer science or related field●      1-2 years relevant work experience●      Excellent command of English language●      Advanced knowledge of MS Excel●      Experience working with online content management tools●      Basic SQL knowledge●      Knowledge of basic programming concepts Personal Characteristics ●      Passion for product quality and positive user experience●      Attention to detail and strong sense of responsibility●      Quick learner●      Eagerness to investigate and solve problems●      Characterized by productivity, creativity and organization skills●      Ability to work effectively with many different work groups (Development, Creative, Account management, Project Management etc.)
Benefits: Includes attractive competitive base salary and benefits, working closely with a highly motivated team in a dynamic and fast paced environment that provides the opportunity for rapid career development.
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