Sr. Business Process Analyst
Location: US, GA, Atlanta-Airport Area 
Department: Information Technology
Employment type: Contract
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Information Technology and Services
Function: Information Technology
Company profile: ECG Studio is a process design and visual communication consultancy empowering change makers.ECG Studio fuses business process management with collaborative consulting and visual communications to create deeply engaging business improvement solutions teams love. This unique approach equips change makers with a business partner who's sole focus is aligning business and technical teams, driving process innovation and inspiring actions that deliver process improvement. If you are interested in learning how you might contribute as either a contractor, freelancer or full-time team member, please email a cover letter and resume or CV to #EMAIL_8e0ae6eb938f8c6caf7ae4a7eb690eb77bdb183871514da9ad9dda7fa5a9606e#.
Description: ECG Studio is a process improvement and visual communications consultancy that also provides contract talent for client projects nationwide.​ Currently we are seeking candidates for a 3-6 month contract opportunity as a Sr Business Process Improvement Specialist in Atlanta, GA. The position is on-site near Atlanta Hartsfield-Jackson Airport with a M-F 8am to 5pm schedule ​ Target start date is Mid May 2014.​ 
Requirements: This position is responsible for acting in a consultative and mentoring role to business units and project teams to identify, analyze and implement continuous process improvement and best practices for all areas of the client's operation. This includes facilitating intermediate to complex process improvement efforts, data collection and analysis of information and processes that impact achievements of enterprise goals including financial, operational, compliance and customer satisfaction.​Essential Functions:The following are the usual, basic and essential functions of the position.​  These functions are not to be construed as an exhaustive list of all responsibilities, duties, and skills required.​Model ethical behavior and execute job responsibilities in accordance with core values and ethics policies.​Consults on and/​or manages intermediate to complex cross-functional projects and change initiatives involving the design and delivery of business process solutions, implementation strategies, and control measures.​  This includes scoping, leading and influencing organizational changes related to business processes and models.​Prospects and identifies opportunity areas where process management and reengineering can significantly impact efficiency, quality, profitability, and customer satisfaction.​Conducts feasibility studies to determine applicability of project idea to strategic business need (i.​e.​ cost-benefit analysis and business case development), as well as assists in prioritization of projects and initiatives flowing into the Process Improvement portfolio pipeline.​Facilitates the execution of change initiative by designing and delivering process solutions, implementation strategies and appropriate core metrics, including key performance indicators (KPIs), critical success factors (CSFs), performance measures and process controls.​Facilitates process improvement meetings and workshops, including business process reengineering sessions, brainstorming sessions and Kaizen events.​Creates value stream diagrams/​process mapping to document current and future sate business processes.​Performs detailed analysis of workflows and processes, as well as researches and identifies benchmarking and best practice opportunities.​Creates project recommendation documentation involving strategies and plans to enhance business processes and models for delivery to business units and process owners.​Conducts and/​or provides oversight of time studies and efficiency reviews.​Participates in and/​or manages initiatives surrounding development and implementation of process improvement educational and deployment programs, as well as leads knowledge transfer efforts through facilitation of training initiatives.​Provides mentoring, coaching and leadership to peers, project team members and organization on process improvement tools and techniques.​Required Knowledge, Skills, & Abilities:Intermediate to advanced level of technical competency in business process mapping design and modeling, as well as in process improvement methodologies and tools.​Advances analytical and creative thinking skills, including the ability to apply and interpret intermediate to complex statistical analysis, competence in collecting and analyzing data, organizing materials and developing appropriate conclusions and recommendations.​Intermediate to advanced project management skills with proven ability to work within and independently facilitate cross-functional teams and work groups.​Strong interpersonal and communication skills, including oral, written, facilitation, mediation, collaboration and presentation skills, as well as the ability to communicate effectively with and influence individuals at all levels of the organization.​Ability to work independently as well to work effectively in a team-based environment.​Ability to organize and manage multiple large-scale projects and tasks effectively in order to accomplish goals and meet deadlines.​Ability to effectively coach, mentor, and train individuals, as well as serve as a subject-matter-expert on process improvement tools and techniques.​Advanced level of knowledge of MS Office Suite, including Word, Excel, PowerPoint, and Visio.​Basic to intermediate level of knowledge and practical application of MS Project.​Required Education:Bachelors degree in field relevant to position OR 4 years of experience relevant to position OR combination of education and experience equivalent to 4 years of college education.​4 or more years of relevant work experience in business process improvement, including process design and re-design, data analytics, and process monitoring and control, as well as the use of process improvement methodologies and tools to eliminate defects and/​or waste in products and processes, improve costs, cycle time and customer satisfaction.​2 or more years of relevant work experience in a project management capacity for mid to large-scale projects and initiatives.​Certification in a Process Improvement Methodology, such as Six Sigma (Green Belt or Black Belt), Lean or TQMPreferred Education:Bachelors Degree6 or more years of relevant work experience in business process improvement, including process design and re-design, data analytics, and process monitoring and control, as well as the use of process improvement methodologies and tools to eliminate defects and/​or waste in products and processes, improve costs, cycle time and customer satisfaction.​5+ years experience in an information technology environment with experience in process documentation, knowledge management or business process mapping in tech environment. Working knowledge of  business model and operations, including awareness of upstream and downstream influences and the needs of the client.​Certification in a Project Management discipline, such as Project Management Professional (PMP) is a strong plus. ​
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