License Enforcement Officer
Location: US, , 
Department: Animal Control
Employment type: Full-time
Required experience: Entry level
Required education: High School or equivalent
Industry: Veterinary
Function: Customer Service
Salary range: 20800-22880
Company profile: The Central California SPCA (CCSPCA), established in 1946 and located in Fresno County, California, is a 501(c)(3) non-profit humane society.As the leading animal welfare organization in California’s Central Valley, we are committed to leading and serving our community of animals and people by providing programs and services which serve all the stages of an animal’s life.  These programs include Adoptions, Rescue, Foster Care, Owner Surrenders, Outreach, Humane Education, Veterinary Services, Spay/Neuter programs, and Pet Services.The CCSPCA also assumes responsibility, by contract, to perform the Animal Control and Leash Law services for the City of Fresno dating back to September 1951. The modern facilities and our caring staff offer safe refuge, nourishment, medical care, and love to every animal in our Animal Center.  Free ambulance service and shelter is provided for lost or stray animals in the City of Fresno, or those owned but temporarily without homes because their owners can no longer keep them.Although the CCSPCA is contracted to conduct Animal Control Services and Rabies Control Enforcement within the Fresno City, we are not federally, state, or locally funded and do not receive aid from any national organization (including the ASPCA). The CCSPCA owns its own land, buildings, and equipment purchased with privately donated funds.  Our funds come from our loyal supporters, allowing us to provide many vital services to our community.
Description: PURPOSE/FUNCTIONActively support and uphold CCSPCA’s mission and values. The License Enforcement Officer will be responsible for collecting license information, provide solutions and services to the community within a specified territory. Working Conditions/Environment:  May work in a noisy environment and works mainly off-site. At times may require the use of protective clothing and/or equipment. Must have the ability to hear, speak, and see to communicate with the general public. Physical effort is required to lift/carry supplies that weigh approximately 20 to 30lbs. Standing: 60%; Walking: 30%; Sitting: 10%. Exposed to potentially sick and dangerous animals. ESSENTIAL FUNCTIONS:Serve as a representative of CCSPCA, demonstrating a positive attitude and progressive actions through the display of professionalism, courtesy, and appropriate tact and discretions in all interactions with other employees and with the public.Provide assistance to the public regarding animal control matters; Responds to inquiries and provides information regarding local animal control laws.Issue citations or notices of violation in the enforcement of ordinances relating to animal control.Protect confidential information by preventing unauthorized release, both verbal and/or writing.Compile statistical data and report analysis to management.Educate the community the reasons for licensing and benefits of spaying/neutering.Verify licenses from a database and collect accurate data.Teaches and promotes CCSPCA programs.
Requirements: Qualification Requirements: High school diploma or equivalent. Experience in Microsoft Outlook, Excel, Word required. Minimum Requirements:  The License Investigator must be able to read, write, speak and understand the English language at a level necessary for efficient job performance. Learn, understand, interpret, and enforce appropriate animal control codes, laws, and regulations. Identify and report animal control problems encountered. Neat appearance is required, as you will be dealing with the public. Must maintain a professional and courteous attitude at all times. California driver’s license required without major infractions on DMV record.Special Notes: This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.
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