Community & Marketing Manager
Location: GB, , London
Department: Marketing
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Professional
Industry: Leisure, Travel & Tourism
Function: Marketing
Company profile: Wheely provides you with a flawless private driver service for the price of a taxi. Book your Wheely car via the app or online to collect you at the desired time, and enjoy your ride in style. Priced at 30% less than other taxi or driver service providers, Wheely does not use surge pricing and we quote the journey fare to you prior to the booking, which means that you can get to your destination at reasonable cost whenever you want.The Wheely service is cashless since you pay through the app or online with your credit or debit card, and our fleet consists of uniformed unbranded cars (no taxi signs) with professionally trained and well-attired drivers.Wheely is much more than just another taxi service. Our immaculate drivers will open doors for you, help with luggage, provide bottles of water to keep you hydrated on your journey, ask for your music / radio preferences or give you a relaxing and peaceful ride in complete silence.Wheely is available in London, Moscow, Saint Petersburg, Ekaterinburg and other cities. At the end of each journey, the fare will be billed directly to the credit or debit card connected with your Wheely account, followed by a detailed journey receipt sent to your email inbox.
Description: Become part of the inspired Wheely team in London. Help us build a strong brand by taking the quality of interaction with our audience to a new level.For us, the most important thing is the people, the impressions they get from Wheely trips, and their emotions from using our super friendly service. We're also aware of the other side of the coin: our drivers, the world's best drivers. We are looking for a person capable of rising to the challenge of maintaining 100% Wheely user satisfaction both among passengers and among the drivers who work with us.Our goal is to interact with our audience and engage it in building Wheely. We came up with an exciting and powerful tool, the WHEELYGRAM online community, which is the heart of Wheely expressed through the sincere faces of our passengers. Here is where you can find the #wheelygram community from other countries: #URL_3f2130b637ca772272b613a31c2016bf12b3d2ad657e9d2e5c0662ea57c4cb73##.You will become our face, with shining eyes and trump cards in your pocket. You take any complex or impossible task and easily turn it into an exciting quest that benefits and creates a positive experience for Wheely.YouYou live your life in high gear. You are exceptionally active, and your motto is "friendship is better than money". You often find yourself the centre of attention, you like talking to new people and you're good at it, as you charm each person from the very first minute.Innovation is your second nature. You like everything that's new and modern. You are very tech-savvy; your phone has all the latest apps, and you are an active user of social networks. You don't need an explanation of what Instagram is and why 5000 likes are better than a hundred old-fashioned offline marketing activities.You are a great writer and you know how to present information in an interesting manner by combining formal and friendly tones. You may have a personal blog or a magazine column.Curiosity is what drives you. For a new experience or an opportunity, you are ready to move mountains. Your curiosity will help bring to life even the craziest and most fascinating ideas at Wheely!You are not afraid of a heavy workload. Business meetings at breakfast, updating social media on the way to the office, making 100 important decisions at the office, and, after changing attire, you speed off to a charitable event where Wheely is a partner. A typical workday, nothing special.You have a great sense of humour!
Requirements: Your main task is to increase the number of active Wheely users while also keeping in mind our current customers, who we really care about. At your disposal, you have all the tools you need to bring this ambitious plan to life.Your key responsibilities:Find exciting partners to add their audiences to the happy Wheely family.Generate and implement bold marketing moves, no matter how complex.Build relationships with the press and maintain public interest in the service.Analyse previous marketing campaigns.Produce interesting content for social networks, use a creative approach and engage the audience. Work with the community daily. 100% engagement in the process. Support the #wheelygram community: engage users by encouraging them to post selfies taken in our cars to their social networks.Know how to distinguish negative comments from bad experiences. Effortlessly turn haters into Wheely fans.Interact with other teams within the company. The goal is to help users feel a live connection with Wheely.Candidate requirements:Marketing and PR experience: at least 3 yearsActive presence in social networksYou are the heart of the party, a person capable of leading thousandsAble to write beautifully, with a deep-rooted sense of grammarWe hope we didn't scare you off with our long and multifaceted description. We believe you are the person we need. Take a look at your strengths and make the leap. Together, we can move mountains!
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