Human Resources
Location: US, GA, Atlanta
Department: Service Coordinator II
Employment type: Contract
Required experience: Entry level
Required education: High School or equivalent
Industry: Human Resources
Function: Human Resources
Salary range: 4001-6000
Description: Under direct supervision and general work instructions, the Service Coordinator II is responsible for a variety of duties related to customer satisfaction and support of the Our business development and delivery processes.
Requirements: Perform functions as outlined in the Service Coordinator I position description.Create and update placements to ensure accuracy in the systems. Enter events into the Event System.Work with corporate departments and/or local teams to resolve issues related to placements, timecards, invoices, billing, and collection activities.Facilitate resolution of payroll and/or expenses or other disbursement issues.Perform VMS related activities to include the pulling of timecards.Complete paperwork and systems setup for Independent Contractors. Provide information to IC department for validation activities.Coordinate background checks, drug screens and other pre-employment checks as required. Ensure Kforce standards and compliance with both local and federal employment laws is followed.Create and maintain internal reports, PO tracking, expense reporting, and PTO tracking. Assist with other administrative support (resumes, memos, presentations, etc) as needed.Complete unemployment claims timely and accurately to ensure the Firm avoids unnecessary costs.Ensure consultant paperwork is processed, updated and maintained appropriately. Work with corporate departments as appropriate. i.e. LOAs, name changes, address changes, etc.Conduct follow up activities with consultants to ensure satisfaction and escalate as appropriate.Provide pre-orientation administration, conduct flex new hire orientation and assist employees with completing appropriate paperwork. Initiate E-Verify and follow up on tentative non-confirmations through resolution.Conduct market research as it relates to current or potential clients and consultants.KEY SUCCESS INDICATORS/ATTRIBUTES: Demonstrate a strong commitment to exceptional customer service, has a strong commitment to a team environment, have a client/consultant focus.Demonstrate well-developed verbal and written communication skills.Ability to maintain professionalism when interacting with internal and external customersDemonstrate strong organizational skills and be detail oriented.Demonstrate ability to self-motivate, set goals, and meet deadlines.Demonstrate excellent interpersonal skills and exhibits confidence interacting with others.Demonstrate strong problem-solving skills.Proficient personal computer skills with MS Office (Word, Excel, Power Point, Outlook).Ability to prioritize and multi-task in a fast-paced environment.Commitment and adherence to Firm's Core Values.EDUCATION AND/OR EXPERIENCE: High School or General Education Degree (GED) and 2+ years of directly related experience in a customer service position or equivalent combination of education and experience required. Associate's degree preferred.
Benefits: You would be eligible to Benefits after 2months of working with the company, Benefits offered are Health Insurance / Vacations / Bonuses
Fraudulent: 0