Client Account Manager / Sales
Location: US, CA, San Diego
Employment type: Contract
Required experience: Associate
Required education: Bachelor's Degree
Industry: Internet
Function: Accounting/Auditing
Company profile: PINT is a leader in the web industry with 20 years of web design, software development and consulting experience. PINT's principals are also the founders of two software companies - ZingChart and Port80 Software.We not only build sites and applications for leading organizations in California, the U.S. and worldwide, but help move the industry forward with our books, instruction at universities, and conference participation.PINT's CultureFrom keyboard-bashing coders to creative, caffeine-driven web aficionados, at PINT not a day goes by in which our employees aren't learning, teaching, and continually being technically and professionally challenged.The amount of experience and knowledge your co-workers share is often a crash course in advanced web development and software engineering principles. Conference room walls tiled with post-it note mosaics of user interview questions and printed web dev decoupage throughout the office poise PINT on the bleeding edge...exactly where we want to be.Foodie focused Friday mornings are often highly anticipated and enjoyed among the members of the weekly PINT Breakfast Club.
Description: We are looking for an experienced Account Manager to join our team and help lead our customers’ businesses to the next level by driving the discovery, planning and implementation of innovative web strategies, websites and applications. Our ideal Account Manager candidate is both passionate about and experienced in all things web and online marketing related. We want somebody who gets excited about designing and great user experiences centered around our customers’ goals, and who is comfortable operating in the fast-paced, ever changing environment of a web agency. To excel in this position, you must have a solid understanding of many facets of the web:User and Competitive Research and ReportingInformation Architecture and User Experience best practicesAnalytics and AttributionSocial Media and Online MarketingWeb Design practices and standardsProject ManagementWeb Development languages, standards and content management systemsQA, User Testing and A/B testing and reportingYour responsibilities as an Account Manager will include:Maintain strong and profitable customer relationships and engagements and open communication between key customer stakeholdersWork with the Project Management team to ensure that projects are on budget, on strategy and on timeWork with the sales team on proposals for growing existing customer businessParticipate in New Business presentations, meetings and RFP responsesDevelop and drive strategy-focused presentations and meetings with senior-level executives and stakeholdersCommunicate high-level project status and customer roadmaps/forecasts to PINT management
Requirements: 4-7 years of web agency or related project/account management experience managing the planning and development of websites, web applications and/or online marketing initiativesBachelor’s degree in a related field; Master’s degree a plusProven ability to take initiative and grow customer engagementsAbility to stay cool amidst fast-paced and sometimes stressful environmentsExperience presenting to and managing expectations of senior level executivesExceptional written and verbal communication for creating and delivering reports, presentations, contracts, RFP responses and more.
Benefits: We offer industry-competitive salaries, health, dental and 401(k) benefits. PINT is an Equal Opportunity Employer. Follow us on Twitter @PINTSD
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