Shift Manager
Location: US, OR, Klamath Falls
Department: Lower Level Management
Company profile: Ciao! Welcome to Big Italian Meatball! We are a local Italian quick service restaurant that provides delicious Italian sandwiches and sides at an incredible value. We purchase the majority of our products from local producers and vendors, so you can trust that what you're eating was raised right here! We are very excited about being in Klamath Falls and offering our unique spin on Italian food to the people of the Klamath Basin. 
Description: Big Italian Meatball: EmploymentJob DescriptionShift Manager (SM): Full TimeJob Duties:Supervise and participate in kitchen and dining area cleaning activitiesResolve customer complaints regarding food serviceTrain workers in food preparation, and in service, sanitation, and safety proceduresObserve and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-upsAssign duties, responsibilities, and work stations to employees in accordance with work requirementsInspect supplies, equipment, and work areas to ensure efficient service and conformance to standardsControl inventories of food, equipment, and small ware and report shortages to designated personnelRecommend measures for improving work procedures and worker performance to increase service quality and enhance job safetyPerform personnel actions, such as providing employee orientation and training, and conducting supervisory activities, such as editing work schedules or organizing employee time sheetsRecord production, operational, and personnel data on specified formsDevelop equipment maintenance schedules and arrange for repairsPerform various financial activities such as cash handling, deposit preparation, and payrollSpecify food portions, production and time sequences, and workstation and equipment arrangementsCompile and balance cash receipts at the end of the day or shift.Perform food preparation and serving dutiesConduct meetings and collaborate with other management personnelPresent bills and accept paymentsGreet guests and present menus
Requirements: Qualifications:A shift manager at Big Italian Meatball should have strong leadership qualities. They are responsible for a team of staff, including kitchen workers and service personnel, and must have strong organizational skills and a confident, professional manner. Shift managers should also have the ability to give clear concise instructions, good time management skills and good problem-solving and decision-making skills. Candidates must be at least 17 years of age to be considered for this position.
Benefits: Salary & Compensation:A shift manager at Big Italian Meatball will be paid a monthly salary of $2,500, earning a yearly salary of $30,000. Salary increases will occur each year, adding $1000 for each level of service to the company. Additionally, at the end of each fiscal year, shift managers will receive a sales bonus totaling 7% of the restaurant’s profit. While this may not seem like much, if the restaurant profits $100,000 in a fiscal year, the shift manager’s bonus would total $7,000 for the year. The only exception to this rule is the time of service in the position. For example, if you became a shift manager in May and the fiscal year ended in August, you would receive a bonus totaling 7% of the restaurant’s profit from May to August.We also offer a comprehensive benefits package that includes 1 week of paid vacation, 3 annual sick days, and 3 annual personal days.The position also includes a full range of insurance benefits, including medical, dental, and vision insurance.In addition to your complimentary meal at work each working day (an allowance of 6.00 per meal), you will be entitled to receive 15% off your entire purchase when purchasing food items during days off.
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