Target Mobile Wireless Team Lead
Location: US, KS, Shawnee
Employment type: Full-time
Required education: High School or equivalent
Industry: Retail
Function: Sales
Company profile: MarketSource designs and delivers innovative and proven sales and marketing solutions to more than 200 companies worldwide. For more than 35 years, we have been trusted by both mid-sized and large firms to accelerate their revenue growth and control costs. Our one-of-a-kind, relationship-based approach is why our clients continue to rely on us to help drive sales to new heights. MarketSource experts can hire, train and deploy both Inside and Field sales and marketing teams in just weeks, resulting in maximized coverage, elevated brand representation, improved customer experience and increased sales. Our comprehensive approach to understanding our clients' businesses, combined with our proprietary tools and methodologies and our practiced and proven execution, have helped our clients identify and achieve their objectives while leveraging every dollar to improve return on investment.
Description: MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth. MarketSource is currently searching for a Wireless Team Lead to work within our partner Target Mobile. This is a full-time position designed to increase sales and revenue of wireless products and services through direct selling within our partners National Retail locations. The Sales Manager will directly manage 1-4 sales reps. This could include both full and part time associates.Responsibilities:Sales:Driving sales productivity and customer satisfaction within Target Mobile retail locations on various Wireless products, accessories and services to customersEngaging in side-by-side selling with retail associatesGrowing the Target Mobile's wireless division sales performance and other key metrics through sales, training and marketing promotions Developing and managing in-store promotions, and coordinating with appropriate personnelImplementing and managing wireless sales events in retail locationsPositioning Target Mobile's value, including but not limited to:              Creating product and brand awareness for various wireless productsCommunicating competitive knowledge and advantages of various wireless carriers products and servicesCommunicating Target Mobile benefits compared to competitionEffectively communicating various wireless carriers plans, features, products and services to customersCreating first-rate customer experiencesSupporting select retail outlets in assigned geographical territoryTraining and Coaching:Providing Client product and service, including but not limited toProviding customer service consultation within retail locationsEnsuring that Target Mobile associates are trusted wireless experts of all wireless carriers products and servicesCoaching for content and skill improvement to the retail store management and sales associatesProviding positive reinforcement and adult learning techniques to promote learning and skill improvementProviding general coaching to sales associates to sell/demonstrate wireless products and services to potential customersMaintaining sound knowledge of multiple carriers wireless products and servicesAttending requested training sessions and conference callsReviewing new product and service offerings from Target MobileRelationship Development:Establishing and managing critical relationships within Target MobileDeveloping and managing positive business relationships with retail store management and employeesConsulting with store managers in their development of detailed monthly business plans for each assigned location, seeking consensus on monthly Client goals, including but not limited to:Managing and tracking progress against planCommunicating progress and opportunities with store managers and Client leadershipMeeting regularly with store management including site visitsServing as a point-of-contact for business consultationServing as a point of escalation for questions or issues including individual customer issuesMerchandising:Partnering with store managers, ensuring correct product mix and quantities, including but not limited to:Ensuring proper merchandising at locations, including product placement, maintenance, and brand complianceIncreasing visibility of wireless carriers products and servicesRestocking merchandise as needed and allowedWorking with in-store personnel.Management:Participating in retail partner’s weekly sales meeting, including but not limited to: Providing regular reports to sales leadershipParticipating in and completing required sales trainingDirectly manage 1-4 retail sales repsGeneral:Representing Target Mobile and MarketSource in a professional manner at all times
Requirements: Requirements:2+ years training, sales, retail management or related experienceMust be 18 years or olderRetail Management experience preferredExcellent communication skillsKnowledge of wireless industry preferredProven record as leader, organizer, and/or teacherFlexibility to work weekendsProven self starterAbility to take complex technology to simplified consumer value propositionCollege degree preferredPhysical Job Requirements:Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving itemsRequires the ability to move around the store and maneuver merchandise when necessaryWalking and StandingRequires moving around the store to assist CustomersIdentifying and reading reportsRequires recognizing, identifying and using products and necessary reports
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