IT Support Administrator
Location: RO, B, Bucharest
Department: IT
Company profile: #URL_c379aa631173ed5b7c345ab3f500a9a053e509138ca70e52c1088e5a784dc8d7# is a modern online travel agency that was founded in Athens in 2005. Today, our company is one of the leading online travel agencies in Greece with presence in over 25 countries in Europe, Asia and America; offices in Athens, Bucharest and Sao Paulo.
Description: As an IT Support Administrator, you will be responsible for all IT issues. You will report directly to the IT Manager and your responsibility will be to ensure back-up systems operate effectively and purchase hardware and software. He/ she will install and configure computer systems, diagnose hardware/software faults and solve technical and applications problems.*The working schedule of the position is 11:00-19:00, Monday to Friday. Duties and Responsibilities-     Plan, organize, direct, control and evaluate the operations of information systems on a daily basis-     Maintain current and accurate inventory of technology hardware, software and resources-     Install and configure computer hardware operating systems and applications-     Troubleshoot system and network problems and diagnose & solve hardware/software faults-     Support the roll-out of new applications-     Refer major hardware or software problems of defective products to vendors or technicians for service-     Evaluate user needs and system functionality and ensure that ICT facilities meet these needs-     Schedule upgrades and security backups of hardware and software systems-     Research and install new systems-     Ensure that software licensing laws are adhered to-     Provide users with appropriate support and advice-     Manage crisis situations, which may involve complex technical hardware or software problems-     Ensure maximum issue resolution in minimum time
Requirements: Required Skills and Knowledge-     Good knowledge of Microsoft TechnologiesActive DirectoryExchange ServerSQL ServerWindows ServerClient OS XP -> Windows 8.1 and Office 2007-2013Sharepoint is an asset-     Good knowledge of designing and implementing network topologies-     Basic understanding of VoIP technologies, information security principles and standards-     Watchguard firewall experience is desirable-     Cisco switch VLANs and WLANs experience is desirable Qualifications and Requirements-     University or College Degree in Information Technology, Computer Science or a related field.-     3-5 years related experience in the field of Information Technology.-     Microsoft Certified Professional certification would be considered an asset-     Excellent command of English, both written and oral.-     Team spirit and excellent communication skills. Ability to effectively communicate technology, infrastructure and process needs and requirements with all personnel levels-     Ability to generate new ideas, support change, encourage innovation and solve problems creatively.-     Discipline, diligence, accountability.-     Ability to adapt quickly to a dynamic work place.-     Desire for continuous learning and skills improvement.
Benefits: -     Attractive Remuneration Package.-     Private medical insurance.-     Work in an international, dynamic and fun atmosphere among young and smart people-     Huge learning experience in using best practices and cutting-edge technologies-     Challenging engineering projects in an interesting and complex travel industry. 
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