Staffing Support Professional
Location: CA, ON, Mississauga
Description: Armor People Link is currently seeking a Staffing Support professional. This position requires the qualified individual to have a great sense of customer service, working with our clients, and our associates.Principle Functions:- Answer phones, and direct to appropriate individuals- Update candidate files as they call in- Manage flow of drop in candidate registration; ensure all candidates are completing all required documentation and testing- Ensure all documentation is scanned and attached to associates files- Update forms, and make sure you have enough stock on hand- Understand candidate profiles and requirements through communication amongst the team to ensure proper placement- Perform interviews to understand candidates skills, and qualifications- Complete reference checking and criminal background checks, based on each client orders unique needs.- Maintain StaffTrak at 100% accuracy at all times to ensure superior communication- Document all communications with clients and associates in Quick notes to facilitate team communication- Participate in special projects as assignedSkills:- Must have good solid computer skills, Word, basic excel- Good phone and customer service manner, must be positive, patience, yet work in a fast paced environment, making sure to remain focused!- Solid organizational skillsRequirements:- Minimum secondary education, but post secondary education preferred; ideally in business or human resources- Must be flexible with their work schedule as required to assist with job orders past normal working hours as required- Ability to work Monday to Wednesday from 9am – 5pm, Thursday’s from 9:30am – 6pm and Friday’s from 9am – 4:30pm- Must be flexible to assist on the odd Saturday as required; prior notice will be given.Core CompetenciesCustomer Service – provide utmost, professional assistance to all clients and candidates in meeting their requirementsTeamwork – work cooperatively with others throughout the organization to achieve organizational goals; contribute to the professional environment by encouraging sharing of responsibilities and tasksCommunication – effective verbal and written communication including the documentation of notes in StaffTrak is vital to the success of the team as a group; active listening and understanding are also important components; integrity is core to the businessTechnical/Professional Knowledge – good understanding of office environments and business terms and equipment is an asset; previous experience with recruitment, customer service and/or sales is beneficial; good basic understanding of numbers is an asset.Education – post secondary education an assetAdaptability – retain stability of performance and energy levels under pressure, uncertainty and changeProblem Solving – identify and analyze situations and information, discuss with available resources (i.e. other Talent Specialists, Director); make decisions and implement solutionsInitiative and Creativity – take initiative and accountability to improve work environment and methods; work with enthusiasm and creativity to attract new applicants and clientsPay rate: $12.50 per hour Start Date: August 6th 2013 – December 2013 (with possibility to go longer)
Requirements: Administrative skills, reception experience, recruitment experience, payroll experience, good math skills
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