User Experience Designer
Location: US, PA, Philadelphia
Department: User Experience & Design
Employment type: Full-time
Required experience: Mid-Senior level
Industry: Internet
Function: Design
Company profile: WebLinc is the e-commerce platform and services provider for the fastest growing online retailers. WebLinc’s modern, agile technologies and strategic expertise empower companies running global, omnichannel commerce operations, and enable retailers to consistently out-pace the competition.Our industry-leading eCommerce platform enables us to create solutions that are a unique reflection of your brand, your customers, and the experience you want them to have.That’s why WebLinc was a natural a choice for both Nasty Gal, a high fashion retailer, and The W. Diamond Group, the purveyor of some of the most iconic and traditional American apparel brands. It’s why Healthy Directions chose WebLinc to sell to its technology-averse customer base and Deep Discount used WebLinc to design and develop a site for its base of tech-savvy customers.While we always start by getting the online shopping experience exactly right—that’s just the start. WebLinc backs that up with merchandising tools that increase traffic and page views. A discount and promotions engine that leads to higher conversions. Recurring order tools to drive sales through easy repeat purchasing. And did we mention our innovative mobile and social integration capabilities?Let’s face it, in eCommerce there are very few second acts. It’s all about capturing and holding on to customers the first time. You need to deliver the right experience, right away. WebLinc understands that, arguably better than anyone else. That’s because we have been creating successful online strategies for longer than almost anyone else—since 1994.We pride ourselves on being eCommerce leaders and innovators. The same goes for our clients. They stay with us because the innate flexibility of our WebLinc platform keeps them at the cusp of the ever-changing eCommerce curve. Clients don’t outgrow our platform because our platform grows with our clients.Ask any of the clients mentioned above. Ask Free People, BHLDN, AAA, Bausch & Lomb, Universal Companies, Deep Discount, Football Fanatics, #URL_0ce492aaec0f25afb9266ff36c8e180f940b9e56aa60449d71208dda77fbef9a# and scores of others.An eCommerce leader proven at some of the most demanding and innovative online retailers and wholesalers—Why settle for anything less?
Description: Day-to-day, you’ll be working with a passionate UX + creative team that is focused on delivering industry-leading experiences for our clients. From conception through launch, testing and refinement, you’ll be integral to the success of the project.Key ResponsibilitiesDemonstrated ability to produce UX deliverablesGathering business and user requirementsInformation architecture – personas, user journeys, site maps, taxonomy & terminology, process flows, wireframes, prototypesContent strategy, architecture, matricesFormal & informal usability testing, user research, analyticsServe as a UX expert in the organizationCreate and share best practicesValidate ideas through researchBe a go-to-person for UX topics within bigger projectsTraining and mentoring for team membersDrive profitable growth of client eCommerce businessDriving conversion through continuous usability optimization of all device experiencesImprove performance across customer experience analyticsTeam RoleReports to the Director of User ExperienceCollaborates with UX architects, visual designers, front & back-end developers
Requirements: 2+ years experience in this positionEcommerce experience preferredExcellent interpersonal, organizational, communication, and multitasking skillsExperience working with clients directly (in person meetings, conference calls, etc.)Working knowledge of search engine optimization techniquesWorking knowledge of HTML and CSSFirm understanding of progressive enhancement and graceful degradation
Benefits: Health & WellnessMedical planPrescription drug planDental planVision planFlexible spending accountShort-term disabilityLong-term disabilityGym reimbursement FinancialCompetitive salariesReferral and ad-hoc bonusesSimple IRA with company matchLife insuranceTransit reimbursementCollege savings plan (529)Mobile phone and plan reimbursement Work & Family LifeFlexible hours9 paid holidays2+ weeks combined vacation, sick and personal daysCompany trips/outingsWebLinc Day!
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