HR Advisor and Senior HR Advisor 
Location: CA, ON, London 
Employment type: Full-time
Industry: Human Resources
Function: Human Resources
Company profile: HRdownloads was founded in 2008, and since that time has evolved to become the leader in delivering strategic Human Resources solutions across Canada. We have been recognized over multiple years for both our business achievements and workplace culture, receiving Canada’s Best Workplace Award, Profit’s Hot 50 and the Thrive Award. 
Description: HRdownloads, Canada’s leading provider of Human Resources solutions and support is growing once again and is seeking experienced and dynamic Human Resources professionals to join our team!We are currently looking to add a HR Advisor and Senior HR Advisor to our Human Resources Advisory department to support our growing client base. Drawing upon their vast experience and knowledge of Human Resources practices, procedures and policies, the HR and Senior HR Advisor will provide advice, guidance and counsel to HRdownloads’ members on a wide variety of HR-related questions, workplace issues and situations.Primary Responsibilities Working as part of HRdownloads’ in-house Advisory Team, the HR Advisor is responsible for the following: Receive calls from HRdownloads’ clients located across Canada; providing on-demand advice and answers to all HR-related inquiries and concerns.Specifically advise on a wide range of HR topics including, but not limited to: compensation, training and development, progressive discipline, terminations, employee relations, labour relations, recruitment and selection, performance management, attendance, disability management, etc.Provide guidance, advice and interpretation of various HR-related legislation and regulations including Employment/ Labour Standards, Occupational Health and Safety, Human Rights, Workers’ Compensation and new/ changing legislation.Direct and/or provide clients with appropriate HRdownloads-created or external resources to aid in client satisfaction, comprehension and effective resolution to the expressed concern or inquiry.Ensure client satisfaction and foster client engagement with the company on each call.  Accurately record and document all call details and input into the company’s CRM.Support and act as a subject matter expert on various collaborative interdepartmental projects, advising on and reviewing HR-related content for relevance and accuracy as well as hosting webinars on key HR topics.Remain well-informed of all current and emerging HR-related legislation, regulations and best practices.
Requirements: Education and Experience:To effectively meet the needs of HRdownloads’ extensive and varied client base, our ideal candidate should consider themselves to be a Human Resources subject matter expert and possess the following:A degree or Diploma in Human Resources or another related field.A Bachelor of Business Administration or Commerce, or other related area of study.CHRP designation considered an asset. (All candidates must possesses requisite experience and be willing to obtain the CHRP designation.)A CRSP or other health and safety designation considered an asset.10 years’ progressive Human Resources generalist experience with 2-3 years in a HR Management role that includes: hiring, firing, promoting, and implementing HR practices.Experience working in a variety of industries is considered an asset.Cross-provincial Human Resources Management experience is considered an asset.Extensive experience developing, implementing, maintaining and advising on all primary human resources functions.Experience developing and executing HR strategy; directly and positively impacting business objectives.Extensive and in-depth understanding of all HR-related legislation and regulations including interpretation and application.Exceptional communication and interpersonal skills with a strong focus on customer service.Demonstrated ability to build lasting and trusting relationships.Demonstrated conflict resolution and negotiation skills.Strong research abilities to stay atop of new and emerging legislation and Human Resources best practices.To be considered for the Sr. HR Advisory role you should possess the following:15 years’ progressive HR generalist experience with at least 8 of those years in a Human Resources Management role.Extensive experience developing and executing HR strategy directly, and positively impacting business objectives. 
Benefits: Compensation for these positions is based upon a competitive salary plus full benefits upon successful completion of the probationary period.How to ApplyIf you are an experienced and dynamic Human Resources Professional and are looking to bring your skills and abilities to a highly awarded and challenging work environment, then we want to hear from you!* When applying, please indicate in your CV if you are applying for the HR Advisor or Senior HR Advisor role. Please note: In order to qualify your resume and determine suitability for the role, you may be required to arrange personal reference checks with former supervisors/managers. Also please be advised this position does not offer a telework option; the successful candidate will be required to work from HRdownloads’ London-based office. Thank you so much for considering HRdownloads. We look forward to meeting you soon!
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