Senior Network Engineer
Location: AU, NSW, Artarmon
Department: Technical
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Certification
Industry: Information Technology and Services
Function: Information Technology
Company profile: Founded in 1997, The Missing Link is a premium provider of information technology solutions across applications, infrastructure, virtualisation, security, storage, telecommunications and cloud services. We draw on a range of premium partnership relationships with the most respected brands in information technology. Some of our tier-one partners include IBM, Lenovo, Microsoft, NetApp, Cisco, VMware, Citrix, Telstra, Dell and HP. The Missing Link has grown year-on-year from modest beginnings to be recognised as one of Australia’s most-awarded IT solutions providers. There’s no secret to our success: we’re passionate about responding rapidly to our client’s needs, working collaboratively on solutions, delivering on time and on-budget, and over-delivering on service expectations. Why The Missing Link ?We offer an exceptional working environment and cultureFunky converted warehouse layoutFree breakfast and soft drinksFree indoor gymRegular social eventsMonthly bonus incentives
Description: The Senior Network Engineer will have the following key accountabilities; Project Implementation activities, pre-sales and design requirements, 3rd Level problem management, proactive systems management and reporting.The Senior Network Engineer will actively participate in customer service improvement initiatives, complex project implementation, solution formulation and technical design tasks. The Senior Network Engineer will mentor and provide guidance and advice to more junior members of the team as well as peers. The Engineer will demonstrate leadership and ownership during the project delivery lifecycle and is expected to be a subject matter expert in routing and switching.This is a challenging and dynamic hands-on technical role which requires on-going personal development, technical accreditation and research to ensure this position remains abreast of current and emerging trends and technologies.Key ResponsibilitiesProject Activities>    Technical design, consulting and documentation>    Identify and scope customer requirements and translate into technical solutions that meet budgetary constraints>    Formulation of implementation plans>    Manage and execute assigned project activities>    Work with relevant project manager on larger systems integration projects>    Formulate and maintain project related documentation>    Implement and undertake proof of concept and audit activitiesBAU (Business As Usual) Support Activities>    Where necessary undertake remote and onsite customer maintenance visits>    Contribute to customer reporting including strategic reviews, recommendations and updates>    Level 3 escalation support, incident and problem management>    Some On call support duties>    Maintain and update customer documentation (As built documents, network / topology diagrams etc.)
Requirements: Desired Skills and ExpertiseWork Experience Requirements:>    Minimum 1 year experience as a Senior Network Engineer>    6+ years working in Networks/Comms, 4+ years’ experience in medium to large environments>    Prior experience with systems integrator or managed services provider well regarded>    Own car essential (car allowance provided) Essential Skills:>    Extensive experience with networking technologies (data links, routers, switches, firewalls and WAN acceleration devices)>    Exposure to Cisco UCS, Cisco ASR Devices, Good experience with Cisco Catalyst switches, Cisco Integrated Services Routers, Cisco Aironet and Wireless LAN Controller, Cisco Meraki>    Good knowledge of security products such as Cisco ASA, Juniper or other vendors>    Solid hands-on experience with ADSL/BDSL, MPLS networks, EFM Services and the like>    Proven VPN Knowledge, setup and troubleshooting  (SSL, Site to Site and remote access)>    Demonstrated hands on experience installing , upgrading and configuring Cisco network devices>    Routing protocols BGP, OSPF, EIGRP, IGRP plus IPv4 and IPv6, Subnetting>    LAN Switching – VLAN, spanning-tree, LACP>    Riverbed or other WAN acceleration devices (deploy and configure)>    Exposure to SAN Fabric Switch setup and configuration (Cisco, Brocade, IBM, HP)>    Wireless site surveys and reporting>    Netflow setup, monitoring and analysis>    Hands on knowledge and understanding of network management platforms such as SolarWinds, BMC, MRTG, NAGIOS>    Excellent troubleshooting and root cause analysis skills>    Network documentation, network and topology diagrams>    Customer network audits, service improvement recommendations>    Presales, solution formulation, implementation plans Education / Training: >    IT based degree, diploma or equivalent>    At least one Cisco certification (CCNP and above)>    Riverbed Certifications e.g. (RTSS-WAN, RTSS-Granite etc.)>    Other relevant industry certifications Personal Attributes Required:>   Exceptional presentation skills>   Ability to adapt to change quickly>   Passion for technology>   Ability to work autonomously whilst achieving stated objectives>   Sound organisational skills, including the ability to effectively manage multiple tasks and competing demands>   Excellent verbal and written communications skills, ability to communicate at all levels.>   Excellent presentation and customer facing skills>   You will also have a strong and empathetic customer-centric service focus>   Motivated, enthusiastic and proactive>   Superb business acumen and commercial awareness>   Friendly and approachable demeanour and personality>   Reliable, trustworthy, ethical
Benefits: >   Great environment, with excellent benefits -  e.g. breakfast & on-site gym>   Growing, award winning company
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