Community Manager (LA)
Location: US, CA, Los Angeles
Department: Customer X
Employment type: Full-time
Required education: Bachelor's Degree
Function: Marketing
Company profile: At HoneyBook we’re re-imagining the events industry and building a product that is already changing the world for some of the top event planning celebrities in the nation. We’re a well-funded and growing team of 20, passionate about creating the happiest customers in the world. Inevitably this involves a lot of champagne and macaroons, but it’s always our gorgeously designed product that generates the most smiles.
Description: What You Will Do The City Manager is one of the most essential roles in supporting HoneyBook’s rapid growth and city expansion. We’re looking for a fearless leader to be the ears, eyes and lifeline of HoneyBook in your city and boldly launch a community of passionate and savvy creatives. You will identify opportunities for strategic partnership and growth, while cultivating customer relationships in seamless stride with our Growth, Customer Success and Marketing teams.Spearhead and own brand awareness in your city. As a City Manager on the front lines, you will be the face of HoneyBook in your city. You will be expected to network intensively: attend industry and networking events; join local groups; find local partnerships and #URL_ba2626ffe487c09cbe4d94a1153cfc9db0eae28c10fac8ec3f12118547403fd4# will be measured on metrics that prove awareness, meaningful partnerships and new customer acquisition.Make HoneyBook the go-to brand for savvy, creative event professionals. You will use multiple channels (e.g. direct outreach, social media, events, partnerships) to build brand awareness and community. You will make HoneyBook the “hub” for creative event pros through regular programming and events, including happy hours, educational panels, design sessions, professional networking events, and so on.Spearhead a Champion program. You will identify and convert industry influencers into HoneyBook champions. As part of this, you’ll help to experiment with and create incentive and loyalty programs.   Create process to work seamlessly with Customer Success, Growth and Marketing teams. As an early-stage startup, there’s always room for process improvement. You will take ownership over implementing a process that connects all Community efforts to the respective teams in HoneyBook, particularly Growth and Customer Success.Be a leader and entrepreneur. Joining HoneyBook at this early and rapidly growing stage is not for the faint of heart. You will be expected to roll up your sleeves, problem solve, be self-initiated and take a leadership role in building and shaping the Community team.
Requirements: You are very well networked in the events and weddings space, ideally because you have worked in the industry and are active in industry groups and associationsYou are no stranger to throwing a mean bash or two. Professional experience managing events, preferably geared towards brand awareness and lead generationBusiness partnerships form naturally for you, as you seem to always be in the right place at the right timeYou have previous leadership or entrepreneurial experience, whether in an actual startup or through projectsUnparalleled written and verbal communication skills, with killer attention to detail  Professional experience 5+ yearsBachelors degreeThis position is work-at-home. Some periodic travel will be required to our San Francisco headquarters. We're a team of 20 and counting, so you will be part of a founding culture. Among our core values is the belief that every employee at HoneyBook is like a family member. Suffice to say, you will be joining a tight-knit, extremely fun bunch.
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