Chief Operating Officer
Location: CA, BC, Vancouver
Department: Telecommunications
Employment type: Full-time
Required experience: Executive
Industry: Telecommunications
Company profile: Jiffy Worldwide is the parent company of the Jiffy Group of Companies.   Jiffy operates a mobile application development company, a telecommunications company, a cellular telephone service in Canada and the US, amoung other ventures.   Jiffy employs nearly 500 employees and contractors globally.  
Description: Title: Chief Operating OfficerReports to: CEO, Board of Governor’sWe are an international company based in downtown Vancouver. We currently employ over 450 staff and require a Chief Operating Officer in our mix. Reporting to the CEO, the COO is responsible for managing all hands on operational aspects of the company. The COO will work in close partnership with the Chief Executive Officer and take a significant leadership role in building the business development, operational, and strategic functions necessary to deepen this organization's impact in the communities it serves. In addition to being a strategic thought partner to the CEO, the Board of Governors, and various members of the management team, the COO will have the opportunity to launch and execute this organization's growth plan for the future.This roll collaborates with the executive leadership team to develop corporate and operational strategies, and is charged with all elements of the execution of these strategies across our businesses. Through a respectful, constructive, and energetic style, guided by the cultural values of our business, the COO will provide the leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.Daily Responsibilities:Responsible for all activities in conjunction with the CEO and Board of Governors.Work closely with the CEO and Board to develop and accomplish goals and strategic plans as laid out.Spearhead the development, communication, and implementation of effective growth strategies and processes.Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.Responsible for the measurement and effectiveness of all processes, internal and external; provide timely, accurate, and complete reports on the operating condition of the Company.Motivate and lead a high performance management team; mentor direct reports to cultivate skills and to increase consciousness of the interrelationship between each department in the operations groups.Provide direction that mirrors the adopted mission and core values of our company.Remain knowledgeable of market and industry trends, competitors, and all aspects of our market.Establish key performance indicators for management of the operations group.Responsible for capital planning and expenditures as laid out in collaboration with the financial team.Establish training and short- and long-term goals for the operations groups.Gather and analyze trends to assist in developing corporate strategy.Represent our company at various community activities; Meet and network with business leaders in the community, as needed.Develop workable implementation plans, communicate changes effectively, build commitment and overcome resistance, prepare and support those affected by change; Monitor transition and evaluate results.Ability to assess strengths and weaknesses, pursue training and development opportunities, continuously build knowledge and skills, and share expertise with others.
Requirements: Passion and eagerness to work collaboratively on tasks big and small. You display exceptional organizational and communication skills, enjoy fast-paced, often unpredictable environments, thrive on interpersonal interactions, love working in teams, and are able to multi-task and manage projects effectively.Experience in a high-impact, executive role in a growing business environment.Knowledge and experience working in a highly regulated telecommunications industry.Track record of achieving results in a corporate environment with success in building rigorous systems, policies, and tools to support a tight-knit, entrepreneurial team.Exceptionally strong problem-solving and analytical skills, with an ability to clearly define strategic issues and make tough decisions in the face of ambiguity and incomplete information.Excellent quantitative skills and a proven ability to analyze performance management data, isolate insights, and communicate them internally and externally.Strong financial fluency; demonstrated ability to specify the financial analyses required to support strategic decision-making and use financial indicators to manage organizational performance.Strong organizational skills and attention to detail, with a demonstrated ability to work independently, lead multiple projects, ruthlessly prioritize, and manage a high-volume of tasks, deadlines, requirements, and decisions.Experience growing a tech venture’s infrastructure to maturity is an asset.Preferred Qualifications:Bachelor’s Degree from an accredited post-secondary institution, or equivalent experience.Additional relevant education is an asset.10+ years experience in a technical, or related, field.Management experience is required.Proficient in Microsoft Office Suite
Benefits: Competitive wagesGreat benefits packageA flexible work environmentThe ability to grow within a large companyLocation, location, location - we’ve got the best view in the city with amazing places to walk and take a breathFREE FOODFriendly team membersOut of office team building outings
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