Associate Account Manager
Location: US, TX, Austin
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Industry: Internet
Company profile: IntelliBright was created to leverage enterprise level online business practices to generate exclusive leads on behalf of our medium and small business clients across a wide variety of verticals. Our founder comes from a background where websites and online marketing programs utilize advanced analytics and conversion tactics to maximize revenue. Outside of these competitive industries, though, it’s rare to see the effective use of analytics and optimization that is the hallmark of a successful online marketing strategy.On a local level the use of these business practices is even rarer. Our team of highly skilled search engine optimization specialists is here to bring a system of measurable results (leads and sales) to boost your website’s success. To complement our organic website efforts we employ the most talented experts from their respective fields (SEO, SEM, Website and Graphic Design, Development, Analytics) to implement a digital marketing strategy designed to increase market share and deliver the highest level of performance in relation to revenue generation on behalf of our clients.What truly sets us apart is our consultative nature.  All businesses are not equal.  We work with our clients to improve their internal business processes to increase lead conversions.  Our clients truly love us.  Join us and you'll see why.
Description: Intellibright is looking for a highly motivated, results-focused Associate Account Manager to join our Account Management team and support our new and existing client base.The Associate Account Manager in this position must be web-savvy, articulate and able to identify account growth opportunities while providing high-quality service to our clients. This is an excellent opportunity to start a career path in Account Management by working closely with our experienced team. You will be focused on client relationship building, retention and satisfaction, while sharing responsibility for a book of business, its growth and results.The ideal candidate is a self-starter who, with guidance, can manage his or her own daily workload, operate well under pressure and balance competing priorities in a fun, results-oriented work environment. If you have a track record of delivering strong performance and a passion to thrive in a growing environment, we want to hear from you.Responsibilities:•  Operate as the lead point of contact for any matter specific to your customers•  Build and maintain strong, long-lasting customer relationships•  Ensure the timely and successful delivery of our solutions according to customer needs and objectives•  Analyze and measure clients’ success and ROI•  Discover new strategic business opportunities based on analytics•  Provide client with business process improvements to maximize efficiency•  Increase revenue and retention rate for existing accounts•  Prepare reporting and account documentation•  Work closely with an experienced Account Manager to develop your client service expertise
Requirements: •  Bachelor's degree•  2-3 years experience in business-to-business environment; experience in online marketing highly preferred•  Ability to manage multiple projects at a time while paying strict attention to detail•  Passion for client service and a career interest in account management•  Exceptional written, verbal and presentation skills•  Character, integrity and professionalism•  Ability to work under pressure, organize and prioritize responsibilities and client requests independently
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