Senior Digital Account Manager
Location: GR, I, Acharnai, Athens
Department: Client Service
Company profile: Mindworks interactive is one of the fastest growing Digital Agencies and the leading Performance Marketing Agency in Greece.It consists of 62 employees with vast expertise in Client Service, Creative work (Web Design, Animation, Copywriting, Concept, Word of Mouth etc) and Performance Marketing (SEO, Paid Search, Usability, Metrics, Social Media).Client list includes Greece's most important advertisers like Vodafone, Aegean Airlines, Mondelez Greece, Coca-Cola Greece, SCA Greece, L'Oreal Hellas, Folli Follie, Disney Greece, Heineken, AMSTEL, #URL_c379aa631173ed5b7c345ab3f500a9a053e509138ca70e52c1088e5a784dc8d7#, Greek Yellow Pages, Μoustakas Toys, Skroutz, and many others.By joining Mindworks you will have the opportunity to work on unique interactive projects including digital campaigns, search & performance marketing, Social Media management, websites, portals & e-shops, social & mobile applications, and manage some of the largest clients in the Greek market.#URL_d2808425ebab24174ad6749af638b120145adcba7c2b722e5b6e87b43e969a0c#
Description: Mindworks is looking for a Senior Digital Account Manager (with very good project management skills) to join its Client Service Department.A talented Account Manager with a passion for digital marketing who is looking to manage teams & deliver amazing work to our clients. Must have good organizational skills, participation in a wide range of digital projects and passion for challenges. Also, a 2 years minimum of experience in an interactive/web project & account management role is required (preferably on a digital agency).By joining Mindworks - one of the fastest growing digital agencies in Greece with many years of experience and awards - you will have the opportunity to work on unique interactive projects including campaign sites, portals & e-shops, social & mobile applications, and manage some of the largest clients in the Greek market.
Requirements: Client Management & CommunicationManage day-to-day client interaction.Set and manage client expectations.Communicate effectively with clients to identify needs and evaluate alternative business solutions.Continually seeks opportunities to increase customer satisfaction and deepen client relationships.Facilitates team and client meetings effectively.Deliver engaging, informative, well-organized presentations.Project ManagementBe able to create and execute project work plans and revise as appropriate to meet changing needs and requirements.Be able to create a comprehensive creative briefManage day-to-day operational aspects of a project and scope.Review deliverables prepared by team before passing to client.Track and report team hours and expenses on a weekly basis.Determine appropriate revenue recognition, ensure timely and accurate invoicing, and monitor receivables for project.Identify business development and "add-on" sales opportunities as they relate to a specific project.Technical UnderstandingPossess general understanding in the areas of web design, HTML (web authoring) & web development and how all areas are integrated in order to deliver a web/mobile project.Understanding of wireframes and flowcharts.Possess a thorough understanding of our capabilities in terms of strategy & planning, design, search & social marketing and development.Maintain awareness of new and emerging technologies and the potential application on client engagements.Personal SkillsInspire co-workers to attain goals and pursue excellence.Motivate team to work together in the most efficient manner.Keep track of lessons learned and share those lessons with team members.Be able to work in a fast-paced environment, multiple projects and project teams.Be able to effectively manage teams of 3-4 people (designers, copywriters, analysts, developers).
Benefits: Why Work for MindworksWe dream big. Together, we make great things happen. We like to create cool stuff and provide real value both to our clients and employees. We also grow big. What started as a 5 people company back in 2005 now has 45 people and an annual growth rate of more than 30%We believe in people. We aim to provide the best possible services to our clients and we expect this from our CEO down to our secretary. That's why we expect self motivated people who underpromise & overdeliverWe pay well & fair. Our salaries are above market rates but we maintain a fun, supportive, laid-back work environment. Sometimes we put in long hours to accomplish our goals, but we pride ourselves on working smart—not putting in 80-hour work weeks. We also know you have a life outside of the office, so we’re generous with vacation, flex time, and holidays.CompensationWe offer competitive salaries based on skills & experience. We also provide:In-house training & educationPaid training or attendance to conferences and eventsGym facilities on our office buildingMedical Care in cooperation with Metropolitan HospitalComplimentary food or gas tickets (Ticket Restaurant)Group activities & free nights out About MindworksMindworks interactive is one of the fastest growing Digital Agencies and the leading Performance Marketing Agency in Greece.It consists of 45 employees with vast expertise in Client Service, Creative work (Web Design, Animation, Copywriting, Concept, Word of Mouth etc) and Performance Marketing (SEO, Paid Search, Usability, Metrics, Social Media).Client list includes Greece's most important advertisers like Vodafone, Aegean Airlines, Kraft Foods, #URL_c379aa631173ed5b7c345ab3f500a9a053e509138ca70e52c1088e5a784dc8d7#, National Bank of Greece, SCA, Greek Yellow Pages, Folli Follie, Skroutz, Disney, L'Oreal, Goodys, #URL_729029beb02d93e865af645231b16b818305f6b756fc9147286c434a9bf30f07#, and many others.
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