Solutions Architect (Pre-Sales)
Location: US, , 
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Computer Software
Function: Customer Service
Company profile: Interana is for interactive exploration of event data. With a simple, interactive interface, Interana enables people to monitor, investigate, and make data driven decisions in real-time. By combining a purpose-built data store with a simple, interactive visual interface, Interana provides real-time answers from billions of events, without SQL or complex query languages. This powerful engine doesn’t require aggregations or summarization, giving users access to raw data for unlimited ad hoc analysis and exploration. 
Description: Interana is an exciting VC-backed startup building a game-changing analytics platform. We make Big Data Analytics interactive by allowing Business Analysts and Data Scientists to quickly and flexibly iterate through precise questions in pursuit of insights. The speed, scale, and design is unlike anything ever offered in this space. We are fast-growing, and have an extremely passionate and experienced team who have built data tools and systems that scaled from millions to billions of users for some of the biggest names in the business.The Solutions Architect role is one of the most important hires for our business. You must be able to carry on deep discussions with customers' front line technical experts, as well as conduct high level business talks with senior executives. Currently we are in search of a dynamic, technical candidate who thrives on networking, generating interest and qualifying prospects to join our team.Responsibilities include:Supporting the fast-growing sales team on the technical aspect of the sale, taking on some of the largest incumbents as well as some of the newer players in the analytics spaceDelivering technical pre-sales solutions and support from initial contact to deal closure, with an emphasis on understanding and addressing customer requirementsPerforming technical qualification and solution architecture for prospects by developing a thorough understanding of the business and technical requirementsCommunicating customer requirements and competitive solutions to our engineering team and product management teamAssisting in the creation and maintenance of knowledge bases and product documentation/collateral through communication of your findings in the fieldCaring deeply about and nourishing relationships with customers from the initial consultation through the evaluation phase, as well as deployment into production. This includes anticipation of technical problems, offering assistance  in using our solution effectively, and communication of best practicesPerforming and helping to develop demos, presentations, benchmarking tools and other assets to support sales and marketing effortsProviding valuable input to Product Management on win/loss analysis from completed evaluations, and drive future product direction through feedback with existing customersKeeping up-to-date with competitive products and industry developmentsLight travel may be requested as we grow (<20%)
Requirements: 5 or more years experience in pre-sales, post sales or other customer facing roles in business intelligence/data analytics domain.Outstanding interpersonal, communication and presentation skills - ability to present to both a technical and business audience at senior management levelsStrong business analysis skills and deep understanding of analytics and reporting methodologies (ad hoc, KPI, churn analysis, etc.) and supporting technologies (i.e. BI Tools)Business consulting and/or consultative selling experience in complex enterprise software buying environmentsExperience working in a dynamic startup environment a plusOps background a plus - if the CLI is your ~ it’s a plus!Data warehousing background (especially analytics-oriented work) a plusExperience working with Tableau, MicroStrategy, Platfora, Hadoop, R, SQL, related technologies a plusExperience with light scripting (i.e. bash, Python, Perl) a plusSolid working experience with UNIX environmentsA successful record of driving sales and consistently achieving or exceeding quotasBachelor's degree or higher in Computer Science, Management Information Systems or similar discipline or equivalent work experience
Benefits: Exciting Big-Data space, great team, and great cultureCustomers who want to push the envelopeAutonomy and teamwork at a fast growing startupHealth/vision/dental insurance401K
Fraudulent: 0