Guest Sales Executive
Location: GB, LND, Notting Hill
Department: Sales
Employment type: Full-time
Required experience: Executive
Required education: Bachelor's Degree
Industry: Leisure, Travel & Tourism
Function: Sales
Salary range: 20000-25000
Company profile: We're hiring!AvenueStory is a concept driven by people, a team that thrives by delivering results, making people happy and achieving targets. We always need talented individuals to help us grow, develop and improve our service. If this sounds a bit like you, we invite you to be part of our international and dynamic team.Avenue Story offers chic apartment accommodation in Paris and London for leisure and business short term stays - a redefined travel experience, enabling guests to stay in unique surroundings and explore each city like a local. Our offer also include personalized local concierge service, helping each guest plan all stages of their trip. See what we do here.        
Description: Avenue Story is currently looking for a self-motivated, personable and passionate person to join our growing and successful Reservations team in our London headquarters, in Notting Hill. The successful Guest Sales Executive will be reporting to the Reservations Sales Manager.This call desk is increasingly busy and demanding, you will be part of a team that assists and guides our guests through the booking process of their perfect apartment in Paris, London or one of our new and exciting destinations. May it be for business or a simple holiday in the City of Lights, you will get to know our guests preferences from location, type of accommodation and deliver a tailor made, individual and customised proposal every time. We take great pride in offering a personal approach to every request, you will always get to speak to someone on the phone may it be a couple from New York planning their honeymoon in Paris to the family from Sydney travelling for the first time to Europe. You will need to figure very quickly what their ideal trip will be and then help them make the right choice about the apartment, area and even recommendations on cultural, as well as touristic sights that might be of interest.The role is ideal for:Someone with previous experience gained in a Sales environment within the Hospitality and Travel industry.Someone with previous experience in the online travel, hospitality and tourism industry who has a strong interest to develop their career into Sales and Account Management.Here are some of the activities our Sales Executives handle day to day:Selecting the right AvenueStory apartment for particular guest requirements and providing an excellent, prompt and personalized service in a competitive and fast-moving industryTaking the guests through the process from initial enquiry to confirmed bookingConfirming availability, offering quotations, alternatives and all info regarding the booking processLiaising with new owners or agencies and coordinating availability calendarsLiaising with Operations, Management and other sales team members to ensure a booking is confirmed smoothly and service delivered efficiently every timeChasing down leads, closing deals, processing payments and managing rental contractsManaging Travel agent’s accounts
Requirements: Essential requirements:-          A good knowledge of Paris and London which you can share confidently and inspirationally with people who may know very little about these cities-          A keen interest in Travel and Hospitality-          Ability to work in a fast-paced environment and open to the change-          Entrepreneurial and high spirited attitude-          Tenacious, patient and quick at finding solutionsPreferred Skills:-          Previous experience in a similar role, and driven by achieving and surpassing personal and team targets-          Good level of French, able to communicate with guests and owners-          Ability to build rapport quickly, warmly enthusiastic and insightful-          Friendly and confident nature, not afraid of talking on the phone-          Organised, proactive and energetic Education:-          A good degree in business, tourism and hospitality studies background is welcome but not essential as long as you have impeccable communication skills and the willingness to learn. 
Benefits: Working within a small and dynamic team in a rapidly expanding start-up, where not a day is the same, almost too much responsibility at times. Occasional trips to Paris, event invitations, training on and off site.Salary: up to 25K per annum + bonuses and benefits.     
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