Social Media & Communications Manager
Location: US, CA, San Mateo
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Industry: Consumer Electronics
Function: Marketing
Company profile: Tile is one of the most successful crowd-funded campaigns in history and is building the world’s largest lost and found. Tile uses a "sharing economy" model to help people simplify their lives and save time by being able to know the location of their most valuable things at any time. Currently available in 32 countries, Tile continues to bring best-in-class performance in lost and found technology to its growing community of users. Tile is based in San Mateo, California, and we’re looking for more superstars to join our fast growing and venture backed team. You can learn more at #URL_6cfb2b10493b708c723bdd5df9fea83934769d593ea2e2916cc7dc1cd8c6db88#.
Description: The RoleAs Tile’s Social Media & Communications Manager, you will be responsible for our communications with the world. You will develop and implement our social strategy and actively shape our brand by acting as the voice of Tile on social media and creating compelling stories for the #URL_9bd7f578b7715db8608153c18562e3ff80ac07c2f9579556ac5ff0f4f17e446a#’ll craft the communications and stories for the press along with social media campaigns designed to drive engagement. You’ll be responsible for knowing our community inside and out by keeping tabs on the world as it chatters about Tile. You’ll respond to key questions on social media and make spot decisions about posts to maximize Tile’s presence and sales. In addition, you’ll work directly with our PR agency and internal team to create outstanding media stories and drive brand awareness.You must be able to think outside the box to produce creative, original content, as well as use data to apply actionable next steps for Tile’s online presence.  We are constantly finding our users most valuable things, and you’ll do the same with new and exciting content! Whether you’re at an event live-tweeting and posting pics to our Instagram, or planning our editorial calendar, your work will engage with and excite our users.What you’ll be doingManage Tile’s social programs including, Twitter, Facebook, Instagram, and YouTube, etc.Manage the development of all external communications primarily consisting of PR related materials, product communications and announcements, blog posts, and social media.Manage the public relations agency, as well as assisting with oversight of the advertising and activation agencies, to deliver high quality products and plans tied to business objectivesManage the public relations and social media spend to meet budgetPlan upcoming content campaigns and create an easy to follow editorial calendar that coincides with the larger marketing calendarDelight our community with prompt, fun, clever, and helpful responses to all of their questions.Use social monitoring tools to create actionable next steps based on data. Experiment and optimize our channels.Report KPIs that measure the effectiveness of social media campaigns 
Requirements: You are super smart and hungry to work for an extremely fast growing consumer electronics startupYou have a passion for communication, story telling, and engaging with others! You are pumped to be the voice of Tile and cannot wait to get creative with our media platformsYou use social media for both personal and professional life (notably Twitter, Facebook, LinkedIn, Google+, Pinterest, and Instagram)You are familiar with social media performance tools and are comfortable with metrics commonly used to measure digital marketing campaignsYou make J.K. Rowling jealous because your story telling skills are just that goodYou have spent at least 5 years in a marketing role. Of those, at least two have been spent managing external communications & PR or social content for a brandYou are disciplined and rock solid reliable, but you like to have fun and collaborate, and you know how to balance these traits to achieve greatnessExcellent written and oral communication skills and team managementVery organized with strong time management skills
Benefits: Own equity in the company. Every employee is a stakeholder in our future.Work with talented, collaborative, and friendly people who love what they do.Participate in company wide events such as team lunches and outingsOn-site gym accessUnlimited vacation daysReceive the benefits of comprehensive health insurance, dental insurance, and vision insurance, 401K, and pre-tax commuter deduction.
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