Senior Account Manager
Location: DE, , Berlin
Employment type: Full-time
Required experience: Associate
Industry: Events Services
Company profile: About the CompanyWe are ticketscript - the European market leaders in digital self-ticketing. Whether it’s massive dance events, festivals, gigs, outdoor cinemas, fairs, theater shows, exhibitions, comedy nights, or award ceremonies - we do them all! We believe in empowering our customers. Their success is our success. So far over 50,000 events have worked with us - and this is only the beginning. We have offices in London, Amsterdam, Antwerp, Berlin and Barcelona and are rapidly expanding across Europe.
Description: About the CompanyWe are ticketscript - the European market leader in digital self-ticketing. Whether it’s massive dance events, festivals, gigs, outdoor cinemas, fairs, theater shows, exhibitions, comedy nights, or award ceremonies - we do them all! We believe in empowering our customers. Their success is our success. So far over 50,000 events have worked with us - and this is only the beginning. We have offices in London, Amsterdam, Antwerp, Berlin and Barcelona and are rapidly expanding across Europe. The roleAs an Account Manager you are responsible for managing our existing client base. You will ensure to maximise the customer relationship, renewing contracts, proactively introduce new products to our clients and cope with the day-to-day challenges of an event organiser. You will work closely with our sales managers in Germany, which are responsible for generating new business.Responsibilities- Plan and prioritise A-C client contacts with the aim of achieving agreed business KPI goals including increasing client sales and revenue- Support Head of department with reporting and team responsibilities- Renewing contracts- Advisory in ticket sales (online) promotion and communication- Promoting, organizing and creating cross-selling ideas to achieve target plan on client level
Requirements: Your profileFor this position we are looking for a farmer with a hunter mentality. You have at least 2 years experience in a commercial environment complemented with a strong affinity for Internet / software / cloud solutions. You like to work with targets. You have a positive attitude and you feel at home in a fast growing, international environment.The basics- At least 2 years experience within Senior Account Management or similar- At least 1 year experience in managing teams (e.g. right hand to manager)- Work experience in the events industry is a plus- Experience with the use of a CRM package- Experience with online marketing and Google Analytics- Fluency in German and English spoken and writtenSkills and competences- You are a commercial talent- You are organised, flexible and proactive- You have a result driven attitude and like to work service oriented- You can deal with pressure and you won’t be discouraged quickly- You have an affinity with events, Internet and cloud solutions- You have a good sense of humor
Benefits: Our offerA competitive salary within an international and growing technology company that offers you the possibility to deepen your international career. You will join an energetic and results driven team based in Berlin. Job detailsDepartment: OperationsJob type: Full-time (40 hrs)Job location(s): Berlin, Germany
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