Apartment Community Service Manager
Location: US, TX, Corsicana
Employment type: Full-time
Required experience: Associate
Required education: High School or equivalent
Industry: Real Estate
Function: Other
Salary range: 34000-38000
Company profile: LumaCorp Inc., founded in 1984, is an Accredited Management Organization as designated by the Institute of Real Estate Management (IREM), specializing in real estate services for the apartment industry. Based in Dallas, Texas, LumaCorp Inc. has more than 150 employees working to provide property management services in numerous Texas cities. LumaCorp Inc. strives to deliver consistent positive project performance for its real estate clients by providing proactive, professional real estate services enhanced by local market expertise  LumaCorp Inc. is a licensed Real Estate Broker in the State of Texas, and is a member of the National Apartment Association and the Texas Apartment Association through its membership in numerous local affiliates including, The Apartment Association of Greater Dallas, The Apartment Association of Tarrant County and The Houston Apartment Association.  LumaCorp Inc.'s three officers bring over 75 years of Texas real estate experience to meet the challenge of today's real estate environment. We have managed, renovated, and arranged financing for apartment communities, retail centers and commercial space. Combined, we have directed property and asset management for properties with a total insured value in excess of $1.5 billion.  LumaCorp Inc. thoroughly trains each employee to maximize job efficiency while maintaining a high level of customer service, with documented policies and procedures guiding and directing all site and corporate personnel. Our success has been recognized by the industry as well. LumaCorp Inc. and its employees have received numerous awards for outstanding performance in the field of apartment property management, including IREM's President's award, the Apartment Association of Greater Dallas (AAGD) President's Award, IREM's Certified Property Manager of the Year award and the Texas Apartment Association Regional Manager of the Year award. We appreciate the opportunity to share our experience with you.
Description: The Service Manager of LumaCorp Inc. is to keep the property maintained and operating 24 hours a day through effective leadership, team building and coaching. Train, implement and follow LumaCorp Inc. service programs, policies and procedures, including a monthly preventive maintenance program and inventory control system; must be able to assist in leading the other service staff and FOLLOW safe work habits through training and weekly and monthly meetings.  Service Manager is expected to assist the Property Manager in budget adherence through cost and time saving suggestions regarding maintenance operations, inventory control, and ordering of supplies with proper authorization. Service Manager has authority and responsibility to perform the functions and tasks set forth in the following. ·     Able to perform all service requests, including A/C and appliance within 24 business hours·     Schedule and perform preventive maintenance; complete monthly property and hazard inspections·     Schedule and supervise complete make ready process.·     Maintain parts/supplies inventory·     Lead the service staff and provide in-house service training to ensure safety practices·     Monitors curb appeal daily·     Maintain a professional appearance·     Available for rotating call
Requirements: Preferred Qualifications ·     2 years experience in full-time apartment maintenance·     ability to communicate verbally and written with good English skills (Bilingual preferred)·     own tools to perform the job (See Exhibit "A")·     able to implement, train and monitor work safety programs·     high school diploma or equivalent·     willing to contribute in other areas, i.e., cleaning grounds, painting, etc.·           formal maintenance training and have CFC II certification and current pool operators license
Benefits: Benefits SummaryCompany-Paid BenefitsVacationRegular full-time employees are eligible for paid vacation.  Your vacation is paid on an accrual basis.  Vacation is accrued at the rate of .83 days (6.67 hours) per month worked, up to a maximum of 10 days (80 hours). Length of ServiceEarnedAccrual RateDate of Hire - End of 1st calendar yearDependent on start date.83 days per month2nd – 4th calendar year2 weeks (80 hours).83 days per month5th – 9th calendar year3 weeks (120 hours)1.25 days per month10th – remainder of employment4 weeks (160 hours)1.66 days per month80 hours of vacation can carry from year to year.  If unused vacation time remains, it may be converted 1 hr vacation for 1 hr Personal Leave or cashed out at 1 hr for ½ hr. HolidaysAll employees are eligible for 6 (six) standard paid holidays a year.  There is also an additional ½ day for your birthday, for a total of 6 ½ days.  Company LeaveCompany Leave days are earned on an accrual basis; 4 hours is earned for every month worked.  Unused Company Leave days may be donated to another LumaCorp employee when needed.  Company Leave days can be retained up to 30 days before being lost. Basic Life InsuranceLumaCorp provides every employee with a $10,000 life insurance policy following 90-days of employment. Accidental Death and Dismemberment Accidental death and dismemberment insurance covers you for accidental death or loss of limbs or sight.  Coverage amount is the same as basic life and begins after 90-days of employment. Long Term Disability InsuranceIf you become and remain totally disabled for at least 90 consecutive days, long-term disability insurance will help make up your lost income. Coverage begins after 6 months of employment. Education ReimbursementAny full-time employee meeting the employment requirement is eligible for up to 6 (six) days per year of paid educational leave per year.  LumaCorp requires the employee to pay for ½ of the expense. Upon successful completion of the course, the employee will be reimbursed.   If an employee does not have education leave or is not able to pay their portion of the class, LumaCorp will pay 100% of the class and you take the course on your own time.  Employee Referral ProgramThis is a great way to earn some extra cash.  When you recruit your friends and professional acquaintances to the LumaCorp team, you will receive a $300 referral bonus. Company Subsidized Benefits-Optional PlansMedical InsuranceMedical Insurance will become effective on the first day of the month following 90-days of employment.   Employee Only:  $29.81 monthly ($13.76 biweekly)   Employee + Spouse:  $238.55 monthly ($110.10 biweekly)   Employee + 1 Child:  $84.09 monthly ($38.81 biweekly)   Employee + 2 or more children:  $152.58 monthly ($70.42 biweekly)   Employee + Family:  $381.70 monthly ($176.17 biweekly)401(k) PlanAll full-time employees are eligible to join the 401(k) plan after 6 months of employment.  The plan allows for maximum pre-tax contributions up to 15% of your annual salary with a choice of 26 funds. LumaCorp will match your contribution 20% with no cap and you are 100% vested on day one. Dental Insurance (you and company share cost)Employees may choose to enroll in the Guardian Dental plan.  A network of 20,000 dentists and 100% coverage for diagnostic and preventive care.  Voluntary Group Term Life Insurance (you pay the cost)This plan offers additional life insurance for employee and family. Coverage can range from an additional $20,000 to 5 times your annual salary up to $300,000. Section 125 Plan (you pay cost)This plan allows you to pay for non-covered dental care, health care, insurance premiums, and dependent daycare expenses with pre-tax dollars. Business Casual Working EnvironmentOffice Staff: LumaCorp will pay 50% of your corporate apparel expense after 30-days of employment.  Service Staff: LumaCorp will pay for 100% of the first 6 shirts ordered and 50% of all replacements after 30-days of employment. Employee Assistance Program An EAP is an employee benefit that covers all or part of the cost for employees to receive counseling, referrals, and advice in dealing with stressful issues in their lives. These may include substance abuse, bereavement, marital problems, weight issues, legal issues, financial issues, debt management, college planning, adoption planning, retirement planning, and many more. The service is completely confidential.  
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