Brand Designer & Illustrator
Location: US, CA, San Francisco
Department: Design
Employment type: Full-time
Required experience: Not Applicable
Industry: Computer Software
Function: Design
Company profile: Intercom (#URL_cb674f93cbcd215a3a0a57a8615a565545949eead8adbbc73307c26d6a6af81b#) is a simple, personal messaging service for businesses and their customers. It provides a single, integrated platform for the whole company to use for support, marketing, product, sales communication and more.We’re on a mission to make web and mobile business personal. We believe that the future of customer communication requires not increasingly complex, impersonal point solutions, but rather a simple, seamless platform that applies innovations found in consumer services like Facebook and WhatsApp.Founded in late 2011, Intercom has raised over $30 million in venture capital and is backed by leading investors, The Social+Capital Partnership and Bessemer Venture Partners. Intercom has been adopted by thousands of businesses, including Heroku, Hootsuite, Rackspace, Yahoo! and Perfect Audience. Our customers love the product: #URL_18cc302f4e0f1dac521853b2a6ae109ebbe44c6130d31eb0413535ba71e2f42f#We like big thinkers with small egos who believe in our goal to build a uniquely impactful, long-lasting tech company. Our vision is to fundamentally change forever how Internet businesses and their customers communicate.
Description: About The RoleIntercom is a platform that helps web and mobile businesses communicate quickly and easily with the people using their product. Our vision is to fundamentally change forever how Internet businesses and their customers communicate. To accomplish this vision, we’re building a world-class design team, and that’s where you come in.We’re looking to add a designer to focus on our marketing and brand. Someone to use simple, elegant, beautiful design to communicate what Intercom is and does and help tell our story in a compelling and engaging way. You’ll work with the Marketing and Design Teams to develop our visual assets and brand voice. We’re looking for strong visual thinkers and creative problem solvers passionate about distilling complicated ideas into simple, memorable, and emotional stories.ResponsibilitiesDesign for a wide range of marketing materials, including online campaigns, Intercom’s marketing website, and printed collateralCreate custom illustrations to explain complex ideas simplyCraft custom icons for use across web, mobile, iOS, and AndroidWork collaboratively across multiple teamsActively contribute to marketing and communications strategySee your designs through from concept to implementation by working with our engineering team to execute the designs perfectlyBalance innovative and original web concepts with functionality and usability concernsMake things beautiful through design—using typography, composition, balance, unity, and white spaceIterate on your web designs through A/B testing and user research to maximize conversions
Requirements: 2+ years experience in a design role at an agency or technology companyA portfolio full of top-notch web designsStrong illustration (or photography) chopsA desire to constantly push your limits and search for new ways to be better at your craftA track record for taking feedback very wellA very refined aesthetic sense with strong opinions loosely heldA self-starter mentality and a preference to manage oneself while pro-actively looking for ways to make Intercom's brand betterStrong understanding of how your work is built by engineering, including HTML, CSS and JavaScript. Front-end coding skills are a major plus.Proven organizational and analytical skillsExcellent collaboration and communication skillsAbility to work on-site in our San Francisco office full-time
Benefits: Competitive salaryFull health, dental, and vision coverageMeaningful equity in a rapidly growing companyCatered lunch and dinner every weekdayFun environment where you can make an impact
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