Implementation Manager for Growing Healthcare IT Startup
Location: US, TX, Austin
Employment type: Full-time
Required experience: Associate
Required education: Associate Degree
Industry: Computer Software
Function: Project Management
Salary range: 30000-45000
Company profile: Filament Labs is building Patient IO™ — a care plan platform.Patient IO gives outpatient health professionals the tools to track and manage patient health conditions anytime, anywhere. Learn more about the platform. Get updates by following us on Twitter or Facebook.
Description: Filament Labs seeks an experienced Implementation Manager to join our team. The Implementation Manager will be responsible for managing all customer deployments for the Patient IO platform. Your job is to keep track of all moving parts across engineering, product & customers. To do this, you'll work with your favorite tools to track every detail, and communicate daily with our customers, our exec team, and our engineers.You should possess project and implementation management experience, and love working with customers. Healthcare experience is also a benefit but not required.About Filament Labs and Patient IODo you believe our healthcare system is broken? Do you feel too many entrepreneurs are wasting their time with yet-another-entertainment app and not focused on the hard problems? Come join us. We're building Patient IO to help reinvent how patients & providers communicate in healthcare. Learn more at #URL_f214f1a4228636a3262d047bb107fa06a2bb17497570b78d6de161c787af64d7#.Filament Labs is founded by serial entrepreneurs with previous exits in healthcare, travel, mobile & finance. We're well funded by a top tier list of investors and we're setting out to the change the world of healthcare. We're headquartered in downtown Austin, Texas – home to SXSW, Austin City Limits Music Festival, FunFunFun Festival, F1 Circuit of the Americas, University of Texas, and much more. We work in downtown Austin and have a company bulldog.
Requirements: Responsibilities Include:Participate in requirements gathering meetings and develop the framework for a project planOrganize meetings and lead discussions with teams about product enhancementsGather information from developer staff to update project plan and statusPrepare project status reports by collecting, analyzing, and summarizing information and trendsOrganize the roll-out of system enhancements and customizations to an international user baseCreate requirements documentation to be used by development teamLeads customer satisfaction from requirements gathering through deploymentThis role is primarily based in Austin, TX, but we may occasionally ask you to travel to visit with customers.Qualifications:Bachelor’s Degree or higher preferredMinimum 2 years experience in project managementExcellent understanding of project management methodologyERP implementation experienceExcellent communication skills including oral and writtenTakes initiative to achieve value-added results within scope of responsibilityAble to work with general direction but promotes an open flow of informationExcellent time management skillsPossesses analytical and problem-solving skills
Benefits: Exciting high-growth startup environmentOpportunity to learn and expand your career pathGreat west 6th office location without the downtown headachesFlexible vacation policyWork hard, play hard culture
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