Head of Human Resources
Location: DE, BE, Berlin
Department: Operations
Employment type: Full-time
Required experience: Mid-Senior level
Industry: E-Learning
Function: Human Resources
Company profile: Babbel enables anyone to learn languages in an easy and interactive way. The learning system offers 13 languages, from English to Indonesian. Users with and without previous knowledge can access grammar and thematic courses as well as vocabulary, writing and listening comprehension exercises online and on the go. In addition to the full courses for web, iOS and Android, there are also vocabulary trainer apps for Windows 8 and the Kindle Fire.Babbel is operated by Lesson Nine GmbH in Berlin. The company was founded in August 2007 and now has approximately 250 employees and freelancers and is opening an office in New York City (Lower East Side).
Description: The Head of Human Resources participates in setting strategic directives for Babbel and is responsiblefor the overall direction of talent management in the organization, including:• talent recruitment, retention and management;• organizational development, training, progression planning;• compensation, benefits, and incentives structures and benchmarking;• as well as HR operations and administration.The Head of Resources will be a hands-on leader who, in collaboration with the rest of the seniorand executive management teams, will design, implement, and evaluate programs for attracting, on-boarding, training, developing, retaining, rewarding, and motivating a world class organization.Responsibilities:Talent Recruitment, Onboarding and Retention• Working with executive team, prepare a comprehensive headcount plan that is mapped to theoverall growth goals of the business• Direct the overall recruitment efforts, including the direct management of the RecruitmentTeam, to build pipeline recruitment techniques and creative recruitment strategies whichdeliver top talent to support the rapid organizational growth• Create and implement strong onboarding programs for new hires that support training acrossthe full spectrum of company structure, culture, workplace systems and processesOrganizational Training, Development and Performance Management:• Develop a talent strategy and structured talent review process with the executive team basedon the business strategy and aligned with corporate talent management planning• Create a culture of on-going performance assessment and performance management, with clearprograms for underperformers as well as overperformers• Establish guidelines and procedures for continuing education and workforce skills training acrossall teams and all levels• Review the process and frequency for on-going one-on-one coaching, mentoring, andassessmentLeadership Training and Guidance• Drive initiatives to better enable leaders to create their leadership agenda, creating strategies toclose talent skill gaps, developing a highly effective leadership team• Create and implement specific on-boarding programs for newly hired or promoted seniorleaders• Create programs insights that address the need for succession planning and retentionmanagement, across all teams and levels.Employee Relations, Compliance and Governance Regulations:• Build employee relation escalation procedures, enabling successful management of employeerelation issues at the manager level• Establish guidelines for administration requirements, documentation requirements, employeerelations requirements, etc. to ensure compliance within federal, state and other governinglaws• Partner with external legal counsel as neededCompensation, Payroll, Benefits:• In partnership with the executive team, help design, develop, and implement an incentive basedcompensation system at appropriate levels in the organizationCompany culture and Core Values:• Act as a leadership resource to handle questions and concerns from the employee basewith respect to how well team members are aligned with core values as well as address anyemployee handbook and compliance concerns• Ensure there is regular, on-going training to reinforce the Babbel’s values as well as addresscompliance with employment laws and regulationsTeam Management:• Oversee and direct the work of a high performing team of HR Operations and Recruitmentprofessionals.• Develop and mentor staff through on-boarding, open communication, training and developmentopportunities and performance management processes; build and maintain employee moraleand motivation; ensure the team is appropriately staffed with required competencies
Requirements: Demonstrable track record of success leading the HR function within a high growth, technologyorganization• Must have experience that includes recruiting, talent management and HR administration forB2C product company• Has created a workforce plan and designed recruitment strategy in a business environment ofgrowth, change and international expansion• Experienced at coaching and working through line management to effectively make decisionson people selection, appraisal, rewards, and development for a geographically dispersed, multi-location workforce• 7+ years of Supervisory experience• Experience in a start-up or entrepreneurial environment strongly preferred
Fraudulent: 0