Senior account manager/director
Location: GB, CHE, Knutsford
Employment type: Full-time
Required experience: Director
Required education: Unspecified
Industry: Staffing and Recruiting
Function: Management
Salary range: 55000-80000
Description: The UK’s leading provider of non-permanent staffing solutions is seeking a Senior Account Manager / Account Director to effectively manage and grow the company’s largest national accounts. Leading a team of up to six field-based recruitment specialists, this is a critical position for the continued success of the company.Your main duties will involve using your expertise in temporary contract recruitment, knowledge of RPO and neutral vend models, and polished client-facing skills to build an effective relationship with director-level customers and the company’s contracted recruitment agencies. Utilising relationships, we then expect you to identify your customers’ needs and forthcoming challenges and, using strategic acumen and innovation where necessary, deliver an appropriate temporary recruitment strategy that exceeds client expectations and makes full use of the companies products and services.This is a challenging client-facing role requiring gravitas, leadership and strong business acumen, but you will additionally be supported by your field-based team of account managers and operations executives as well as a plethora of audit, implementation and service support at the company’s Knutsford HQ.In return, as recipients of an Investors in People award (2012) and Sunday Times Top 100 Companies To Work For placements (2011, 2012, 2013), we offer an enjoyable work environment where productivity is rewarded and perks are enjoyed by all.Overall purpose of the job is as follows:Effectively manage blue chip clients’ accountsEnsure all allocated accounts are maximising temporary labour spend through the company, therefore minimising leakageUse customer networking and strategic analysis to ensure all allocated accounts and their subsidiaries are making full use of companies services where appropriatePromote services to all key sponsorsLead, manage and motive a team of operations executives and account manager/sKey responsibilities are as follows:To own cost savings reports within e-tips®, constantly reviewing to ensure they are in line or exceeding expectationsTo recommend and instigate action plans to reduce and remove maverick spend in consultation with nominated client representativesTo address any agency underperformance (perceived or otherwise) reported by client depot managementTo meet with nominated client representatives on a monthly basis to report and present management information and project progressTo ensure all ‘live’ or potential locations are visited by your team and/or yourself regularlyTo report all findings to nominated client representatives and ensure all agreed actions are completed within agreed timescalesTo report to the Operations Director via the weekly senior management meeting on all activities/issues and plans for the following periodTo offer support and the sharing of knowledge with colleagues including handover to nominated deputy during absenceTo co-ordinate resources to minimise cost implicationsTo maximise all opportunities for cost savings at all times including additional business strandsTo anticipate and prepare any information required by the Operations Director for meetings or daily activitiesLine Management responsibility for junior team members aligned to your clientsAny other duties as directed by the Operations DirectorAdditional InformationBenefits13% flexible benefits package, bonus, company car, laptop, mobile, nationwide travel
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