Account Manager - Europe
Location: GB, LND, London
Employment type: Full-time
Required experience: Mid-Senior level
Industry: Apparel & Fashion
Company profile: Launched in 2010, Lyst is an innovative way to shop for fashion online that’s used by millions every month. Lyst partners with the world’s top fashion brands and stores - from Topshop, Balenciaga, Alexander Wang and Burberry to Saks, Net-A-Porter, Lane Crawford and Barneys - to provide people with a personalised way to discover the fashion they love. Lyst has raised over $20million from a range of all-star investors including Accel Partners (Facebook, Spotify), Balderton (Yoox, MySQL), DFJ (Skype, Hotmail) and the teams behind Michael Kors, Oscar de la Renta and Tory Burch.
Description: The OpportunityLyst is looking for entrepreneurial and highly driven Account Manager to join our Partnerships team. You will be responsible for the satisfaction and growth of a portfolio of retail brand partners on Lyst. You will establish and strengthen relationships by working with partners to develop and execute strategies to optimize their presence across Lyst. Both analytical and creative thinking are essential in developing plans, informed by data, which utilize a combination of effective marketing strategies, interesting content ideas, and ecommerce best practices. You will also work closely with internal teams (Product, Technology, Editorial) to advocate for ways to improve the experience and success for our retail partners as Lyst continues to evolve and optimize its own product and features. The best candidate will be exemplary at building lasting relationships, strategic thinking, communicating clearly and solving problems efficiently.Key Responsibilities:Establish strong relationships with your retail partners to ensure that they are enthusiastic about Lyst, and that Lyst is a valuable part of their digital marketing program.Help educate new partners on the features and capabilities of Lyst so that they are well equipped to be engaged and optimize their presence ongoing.Gain a deep understanding of your partners’ performance via analytics and data in order to develop quarterly strategic marketing plans to drive growth.Create and present materials for partners such as performance reports, marketing plans, and overviews of new programs.Work with the Partnerships Coordinator to manage the process of executing on partners’ marketing plans (on-site, emails, social media, etc.).Oversee the efficient resolution of technical issues that effect partner growth and satisfaction. Identify ways to improve partners’ experience and success on Lyst, develop a thoughtful case, and work with internal teams to prioritize and carry out key initiatives.
Requirements: Significant digital account management experience, ideally with fashion and retail clients.Strong interpersonal and communication skills, with the ability to build rapport with clients at all levels and internal teams.Ability to pick up new concepts quickly and explain them clearly to others.Experienced in or able to quickly adopt Google Analytics, Salesforce, Excel, Keynote.Comfortable with a high degree of autonomy, solution-oriented, with a strong work ethic.Excellent organizational skills with keen attention to detail.Desire to work in a fast-paced and dynamic start-up environment in different time zones.
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