Data Operations Specialist
Location: US, CA, San Francisco
Employment type: Full-time
Industry: Computer Software
Company profile: At iMATCHATIVE, we believe in the power of science and technology to inspire creative solutions and to transform businesses. We apply big data, superior analytics, psychological assessment tools and proprietary algorithms, along with human intellect and professional experience, and a healthy dose of imagination, innovation and integrity, to develop innovative products.We are pleased to introduce altX, our first product, an automated, two sided, online platform that promises investors and hedge funds alike, deeper, more intelligent analytics and searches and a more efficient, less expensive capital allocation process.
Description: iMatchative is building a disruptive financial investment platform with a huge emphasis on data acquisition, data analytics, entity matching, and smart investment recommendations for our customers.  Our team is diverse and unique, including finance experts, data scientists, and psychologists, as well as a solid core of engineers, designers, and product managers.  We need a superstar like you to join our growing team as we transform the world of investing.  As Data Operations Specialist, you will be responsible for onboarding all data-related aspects of our new customers. You will support existing customers and partners in any ways related to their data needs. You will be an expert representative of our product, and you will leverage our services to address customer needs. You will be customer oriented, a technical expert, and a great communicator and advocate for the customer.  
Requirements: ResponsibilitiesLead onboardings of customer data, and serve as advisor and advocate to all existing customers and partners as it relates to dataWork directly with customers to understand their requirements in order to design, build and maintain customer data ingestion pipelines and dashboardsAdvise and support the sales team through your expert knowledge of our products and services Monitor performance of existing processes, monitor existing tools and flows, and optimize as neededWork closely with customers, data ops, engineering, and product managers to develop innovative solutions to customer data problems Advocate for effective Agile process at all timesRequirements3+ years of experience in a data operations capacity2+ years of experience in a client-facing capacityDeep understand of customer needs and pain points as it relates to using data effectivelyExperience growing and working with large datasetsExpert level knowledge of Python or similar scripting language (the more the better)Proficiency with ETL tools, and other modern data management practicesProficiency in SQLDeep knowledge of relational (SQL Server, MySQL, Postgres) and/or NoSQL (MongoDB, Couchbase) databasesExperience with SaaS systems in general, and Amazon AWS in particularStrong analytical and technical skills & excellent communication skills across multiple mediaFlexible, startup mindset with proven success in fast-paced environmentsOrganized and efficient, with the ability to juggle multiple simultaneous client deadlinesBA/BS degree, or equivalent, preferably with a quantitative-focus (Computer Science, Engineering, Statistics, etc.)Must be able to work in our San Francisco office!Preferred skillsProficiency in coding languages such as Java, C#Apache Pig/Hive, FlumeStrong belief in, and experience with, the Agile processExperience in the finance industryKnowledge of psychology and behavioral finance 
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