Inside Sales Professional-Flint
Location: US, MI, Flint
Employment type: Full-time
Industry: Building Materials
Function: Sales
Company profile: ABC Supply Co., Inc. is the nation’s largest wholesale distributor of roofing and one of the largest distributors of siding, windows, and other exterior building products. Since our start in 1982, we've grown to become a national organization with over 450 locations in 45 states. Our mission is to be the biggest, best, and easiest service company distributing exterior building products. We fulfill that mission by stocking the brands and products contractors need at competitive prices, operating a state-of-the-art delivery system, and actively listening to our customers. We know that we will only be successful when our customers are successful. That’s why we make good on our promises every day.
Description: If you are an experienced retail service professional and are looking for a rewarding new career challenge, join the ABC Supply team! We are looking for an Inside Sales Representative to serve our customers at our local ABC Supply location! As a Sales Representative you will help walk-in customers to select and purchase exterior building supplies. Many of the customers you serve will be contractors purchasing supplies, so familiarity with residential roofing, siding, and windows will be an important part of your Sales Representative role.Sales Associate/Roofing & Siding Supply Sales ConsultantJob Responsibilities:As a Sales Representative, you will provide assistance to our customers as they purchase the materials and tools they need for a wide variety of roofing, siding, and window/door replacement projects. From the moment you greet customers until their sales have been finalized, you will provide them with the best in customer service and exterior building supply expertise.Your specific duties as a Sales Representative may include:Determining customers’ needs and recommending appropriate products and solutionsFollowing ABC’s product/supply checklist for each customer’s specific job and upselling additional products and supplies for that jobAnswering customer questions and offering product adviceOrdering products from other ABC Supply branches when necessaryAccepting payment and applying it to the appropriate customer accountArranging with the warehouse for customer product pickupFollowing-up on each delivery to ensure that shipment arrived on time with all items accounted forBalancing out cash drawers and preparing bank deposits at the end of each dayArranging product displays and layouts to maximize effectivenessReordering products to keep the store and warehouse shelves well stockedGiving out comment cards to customersAddressing and resolving customer complaints when necessary
Requirements: As a Sales Representative, you must have the ability to provide superior customer service and to go the extra mile to determine and provide exactly what each customer needs. It helps if you have experience with exterior building supplies so that you are familiar with the various products and associated contractor terminology. As a Sales Representative, you will also need to be self-motivated with a strong work ethic and excellent attention to detail.Specific qualifications for the Sales Representative position include:1-2 years retail/customer service experience; experience with residential roofing and siding and windows (retail supply sales or site work with a crew) preferredStrong retail merchandising skills (including shelving and layout)Excellent verbal and written communication and interpersonal skillsSolid time management and prioritization skillsBasic computer skillsAbility to lift 50-75 pounds
Benefits: As a Sales Representative, you may have opportunities for advancement, since we often hire and promote from within. Many of our Sales Representatives move on to positions in purchasing, specialty departments such as windows or commercial roofing, and management. We appreciate the work you do as a Sales Representative and will reward you with a competitive compensation package that includes benefits.Your benefits package as a Sales Representative may include:Health, dental, and vision coverageLife insurance401(k)Flex spendingBonus opportunities2 weeks vacation after first full year of employmentPersonal daysSick daysPaid holidays
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