Legal Collections Manager
Location: US, SC, Fort Mill
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Industry: Real Estate
Function: Legal
Company profile: We Help Create Communities that Withstand the Test of TimeThe Kuester Companies professional management division specializes in the management of communities throughout the Carolinas. From new construction to established communities, our veteran team of professionals oversee the maintenance and operation of associations that range in size from 20 to 3,000 homeowners.We represent and work closely with association members to protect property values, and uphold the quality of their community. Our regional offices and our well-trained on-site staff ensure that issues are resolved quickly so that homeowners can enjoy the benefits of their community throughout the year.
Description: I.          Position Description:The Collections Manager will develop, implement, and oversee the processes and staff responsible for the collection of delinquent assessments, late fees and fines of client Associations.II.         Responsibilities of the JobResponsibilities of the job include:Establish and supervise staff in following standard practices for the collection of late assessments, fees, and finesEstablish a practice of document control that insures accurate, detailed accounting of legal documents receivedWork with Community Managers and client Associations to establish collection policies that comply with the Association’s governing documentsRegularly review department processes, standards and practices to insure quality control and efficiencyEstablish, maintain, and adhere to assigned department budgetTrain, hire, supervise, and terminate staff as needed in accordance with company policyCommunicate with Community Managers to determine and address client Associations’ need and concerns as they relate to collectionsCommunicate and educate client Association Board of Directors, at request of either Executive Management or the Community Manager, with regard to collection processesIII.        Primary Objectives:Develop and promote efficient, fair and consistent enforcement of a client Association’s collection policiesMaintain a system that proactively monitors delinquency controlEncourage effective communication with client Associations and Community Managers to establish collection processes that reduce accounts receivablesSupport and promote a company culture that emphasizes quality, continuous improvement and high performance
Requirements: IV.       Required Education, Knowledge, Skills, and AbilitiesThe ideal candidate for this position will have:At least a four (4) year degree or equivalent experience in Business, Accounting, Law or other related fieldsBackground in Paralegal is strongly preferred Previous management experiencePrevious collections experience including interaction with a large customer base preferredForeclosure and/or bankruptcy experience preferredStrong communication, problem solving and analytical skills requiredAbility to work independently and to adapt to a fast changing environment.Proficiency in Microsoft Office including Excel and WordMust have attention to detail with an eye for accuracy.Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency. 
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