Field Operations Specialist
Location: US, ND, Fargo
Employment type: Full-time
Required experience: Director
Required education: Bachelor's Degree
Industry: Farming
Function: Customer Service
Company profile: Working at FBNAt FBN, we put farmers first. For every decision we make, we consider its impact on farmers big and small. Only after this has been considered will we consider the impact of our decisions on FBN, followed by our fellow team members, and finally ourselves. Before making a decision, we listen to farmers and learn about how implementing it will impact them.While making a decision or working on a project, we prefer working in small teams to make sure our employees feel empowered and own their decisions. Finally, after our decisions are made, we communicate those decisions to our farmers and to the rest of the team.FBN employees are a diverse group with a common passion for agriculture. We respect humility, value honesty, and despise entitlement. We see farmers as hackers and entrepreneurs, able to fix things with duct tape and baling wire while predicting the weather and analysing their financial position on the commodities market. Just like farmers, we believe that if something is broken, it’s better to fix it than to complain about it.All FBN employees, regardless of the position, will spend meaningful time visiting farms, to meet with some of our founding and network farmers in order to discuss their equipment and data collection practices.As a Silicon Valley based company with a Midwestern culture, we believe in the power of getting things done, and understand that creativity is fostered by trust and the ability to focus. As a result, meetings are avoided and we respect everyone’s right to at least one day a week without meetings. Thursdays are considered “no meeting days.”Finally, there are no shrinking violets here. The team consists of many people with deep experience in agriculture, technology, data science, machine learning, physics among other areas. So be prepared to offer opinions!Interviewing at FBNOur interview panels are as diverse as our employees. You may be expected to interview with an agronomist, a physicist, a data scientist, and because of our strong focus on farmers, we expect every FBN candidate to interview with one of our founding farmers, advisory board members or network members. As a result, our interviews will take you out of your comfort zone. Be prepared to be asked to solve hard problems that may seem daunting, to be asked questions that will test your curiosity, and to meet really awesome people.If FBN sounds like a place where you would like to work and if you're excited about making a difference in the lives of thousands of farmers, take a look at our current openings.
Description: Farmers Business Network (“FBN”) is an advanced information and decision support system serving farmers and their trusted advisors. Farmers Business Network gathers disparate data from its farmer Members, analyzes the data, and converts it into new insights and perspectives, previously unavailable, that can help farmers make better decisions, manage risk, and ultimately increase the profitability of their farming operations.  We're seeking a full-time, North Dakota based, Farmer Experience Manager. Farmer Experience Managers are the front-line of our company, bringing our product and vision to farmers and ensuring they have a stellar experience with FBN. This job will cover a territory covering a region in the eastern/central part of North Dakota, and northwest quadrant of MN.
Requirements: Things we look forHonesty, integrity and a passion for agriculture and deep respect for farmers.Everything we do is focused on understanding the needs of farmers and empowering them, we measure our success directly by their successStrong communication and interpersonal skillsGood planning and organizational skillsHighly motivated and the ability to work independently, as well as with team members.Solid experience/knowledge of farming/agricultural industryAbility to work in a complex and constantly changing environment.Ability to learn and be proficient in operating new software systems.Things you'll doProactively identify, and recruit high potential farmer and professional crop consultants as FBN Members.Cultivate relationships with farmers and other stakeholders (e.g., professional crop consultants).Participate in all training provided by FBN and make efforts to learn different farming systems.Communicate with farmers or professional crop consultants in person, by phone or by email, as appropriate.Organize and conduct farmer meetings to recruit members Document and report suggestions from our members to improve FBN.Some travel within your region will be required.Some travel to FBN office locations in Iowa and California will be required at times.Use software provided by FBN to document all customer interactions.
Benefits: Competitive compensation based on experienceHealth insuranceStock optionsCompany VehicleFarm visits!
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