HR Operations Assistant
Location: US, NY, New York
Employment type: Full-time
Required education: Bachelor's Degree
Industry: Information Technology and Services
Function: Human Resources
Company profile: Shapeways is the leading 3D printing marketplace and community, empowering designers to bring amazing products to life. By giving anyone the ability to quickly and affordably turn ideas from digital designs into real products, Shapeways is fundamentally changing how products are made and by whom.Through Shapeways, designers gain access to the best industrial 3D printing technology, capable of manufacturing products with complex designs in a wide range of high-quality materials. 3D printing turns raw materials into original products, from wedding rings to rocketships, model trains to iPhone cases, and prototypes to industrial engineering parts. The Shapeways community can sell their products, share ideas, and get feedback from creative consumers and other designers around the world.Headquartered in New York, Shapeways has factories and offices in Eindhoven, Queens, and Seattle. Shapeways is a spin-out of the lifestyle incubator of Royal Philips Electronics, and our investors include Union Square Ventures, Index Ventures, Lux Capital, and Andreessen Horowitz.
Description: Shapeways is looking for an organized, resourceful, enthusiastic HR Operations Assistant to provide administrative support in the application of policies, procedures, and practices of the Human Resources department. The HR Operations Assistant will work directly with the HR and Executive teams, regarding various programs that benefit Shapeways’ organizational culture and growth. About youYou are a driven, self-starter with 2+ years of direct HR experience in a fast-paced environment. You are tech-savvy, flexible and love to wear a myriad of hats. You are comfortable in the nitty-gritty, administrative and compliance-related details of HR, but you enjoy being a sounding board for employees and their issues as well. You are discreet, entrepreneurial, want to learn and are happy to pitch in with office management duties and other project as needed; you are a true team player. ResponsibilitiesAid in managing the day-to-day administration of our benefits, HR policies and programs   Answer employee, manager and supervisor inquiries/concerns regarding (but not limited to):Benefits (e.g. Medical, Dental, Vision, PTO, 401k, FSA, Commuter benefits, Disability, Sick time, FMLA), plan details, enrollment and coverage datesOur cloud-based HR portal, ZenefitsHR Policies and Procedures (e.g. onboarding, terminations, unemployment, COBRA)Meet with all new hires and ensure that all critical processes are executed and information is collected (e.g. perform I-9 verifications, tax elections, direct deposit, e-verify  and benefits enrollment)Act as a resource for employee relations issues and any ER-related investigationsLiaise with various Human Resources-related vendors as needed (e.g. UHC, Guardian, Zenefits, AnyPerk etc.)Keep employee personnel files accurate, complete, and up to date and maintain all immigration-related documentationRespond to employment verification requestsSupport any visa-related requests, such as foreign visa applications, renewals and communicate with immigration lawyers on behalf of ShapewaysHelp update on-boarding and general employee development materials, maintain company organization charts and HR directoryAssist in keeping Shapeways compliant with federal, state, and local legal requirementsProvide support with our annual performance reviews processAssist our finance team in running payroll through ADPSupport organizational training and development effortsAssist with various Office Management duties (e.g. Fresh Direct orders, office equipment and supply orders, coordination of meetings, events, pitching in with office upkeep etc.)Complete special projects by clarifying project objectives; setting timetables and schedules; conducting research; developing and organizing information; and fulfilling transactions
Requirements: 2-5 years of direct HR experience, preferably in a tech company/startupBA/BS degree or equivalent practical experienceStrong sense of urgency accompanied by a “role up your sleeves” approachStrong interpersonal skills; ability to maintain working relationships across ShapewaysAbility to clearly and effectively communicate complex benefits, payroll, and immigration topics with all levels of employeesFlexible and adaptable to changing business requirementsStrong written and verbal communication skillsDetail-orientated with strong organizational skills and extreme discretion with sensitive informationTech savvy in the use of HR-related applications/tools e.g. HRIS, ATS, CRM, LinkedIn as well as Microsoft ExcelData-driven and able to provide people-related reporting as neededAbility to proactively identify problems and offer solutionsSelf-motivated with the ability to work productively without supervisionExcellent time management and prioritization skillsStrong work ethic with a customer service orientation; enthusiastic team player
Benefits: Stock options in the companyMedical Benefits (Individual medical benefits covered at 100%)Dental BenefitsVision insuranceFlexible Spending AccountCommuter Benefits through Zenefits (eligible from day one-allows employee to set aside pre-tax dollars for eligible commuting expenses)- represents an annual savings of 20-40%401K (eligible after 3 months at Shapeways)Four weeks of PTO (20 days total/year) in addition to national holidaysFive sick days/yearAdditional benefits:Short-term disability insurance through GuardianLong-term disability insurance through GuardianLife insurance through GuardianWhy join our team?Shapeways is breaking new ground in the field of 3D printing. With our website and marketplace for designers, our goal is to give everyone access to the revolution of additive manufacturing. This isn’t your typical web business – we have a physical product at the back end. If you’d like to work in a dynamic, collaborative, respectful environment where colleagues share ideas and encourage each other to think creatively, Shapeways is just what you’re looking for. Fun is also part of our DNA – a sense of humor is a must! You’ll also have the coolest desk toys anywhere.
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