Learning Consultant
Location: US, IL, Chicago
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Industry: E-Learning
Function: Education
Company profile: Everybody agrees that education is important, right? Well, we think important is too small of a word. Transformative? Definitely. Revolutionary? Absolutely. We also think traditional education models are broken...which is admittedly a little weird for an education company.Fortunately, we have a few ideas on how to make things better. Our vision is to change the online learning landscape by combining entrepreneurial methods with academic best practices.We believe that online courses should deliver what they promise.We believe the criteria for amazing online courses isn't objectives or sales, but learning.We believe in providing insane quality and stellar service.Welcome to Learnwise.Learnwise LLC is a learning solutions company specializing in online courses, e-learning and digital learning products. From small businesses to corporations, people come to us with grand visions and we help them turn their learning vision into a reality that serves their customers and their business goals. If that sounds like something you'd like to be a part of, we'd love to hear from you.
Description: Company OverviewLearnwise provides education services and digital learning products for small businesses, corporations and academic institutions. Our vision is to change the online learning landscape by combining entrepreneurial methods with academic best practices. We're looking for creative self-starters with an insane commitment to quality to join our young, growing company. Is that you?Position OverviewThe role of the Learning Consultant is integral to the Company’s services. The Learning Consultant (LC) role is a hybrid of Instructional Design and Project Management. The primary role of the LC is to scope projects, identify needs and interface with clients. The LC is also responsible for managing projects, including resources, timelines and deliverables. The LC is expected to work independently and make complex decisions to meet project needs.This is a client-facing position. In addition to scoping projects, the Learning Consultant will be the point of contact for clients and, as such, will manage project-related communication. The LC will also assign, manage and communicate with contractors to ensure project deliverables are completed on time. The LC will work closely with the Owner to define systems and processes to increase quality and efficiency. Additionally, as the company grows, the LC will be an integral part of developing our services model.
Requirements: EducationRequired: Bachelor's degree in Communications, English or a related fieldPreferred: Masters degree in Instructional Design, or equivalent Experience A minimum of three (3) years Instructional Design, Education Consulting, Adult Learning, or related experience.Minimum of two (2) years of project management experience related to one or more of Learnwise's business offerings: instructional design, e-learning, or digital media development. Key SkillsCreative and Critical Thinking – Able to think beyond limitations and/or existing situations to visualize solutions; alternatively, able to clearly identify critical elements of projects, deliverables and resources and understand how all components work together.Problem Solving Methods/Learning Needs Analysis - Able to identify problems, design problem solving processes, execute analyses, and deliver findings presentations. Solution Design Expertise – Create learning solutions that solve client issues and link to our clients' performance outcomes.Scope Management - Ensure the project includes all the work required to complete the project successfully. Cost Management - Establish labor and cost budgets at project initiation; ensures project team is aware of allocated hours and costs; monitors labor and cost budgets.Opportunity Analysis - Quickly analyze customer needs and make appropriate and effective recommendations. Makes effective use of available resources to support analysis tasks.High Learning Organization Acumen - Possess a solid understanding of instructional design, curriculum design, online course, e-Learning, and the challenges faced by internal Learning organizations, and applies that knowledge to client/prospect conversations and solutions.Strong Interpersonal Skills – Able to interact with persons of various stakeholder levels and business relationships.Strong Organizational and Time-management Skills – Able to handle multiple tasks simultaneously and work independently with minimal supervision.Technologically Proficient – Comfortable working with software applications (SAAS) such as Dropbox, Box, Smartsheet, etc. Proficiency in MS Office, GoogleDrive, & project management software such as Wrike or Basecamp. Primary Responsibilities                                                                                               Serve as primary point-of-contact for project-related communication, requiring broad knowledge of instructional design, course development best practices, resources, and client needs. Manage incoming calls and e-mail communication in a professional manner, which includes responding to project questions, meeting requests and arranging consultations with clients.Consult with clients and end-customers to determine capabilities and define scope for new projects. Interact with stakeholders of all levels while maintaining professionalism and confidentiality.Serve as project manager to ensure deliverables are completed on time and meet quality expectations. Includes defining project goals, scope, deliverables and timeline for each project.Manage project-related communication with contractors, includes clarifying scope, identifying resources, requesting information and ensuring contract agreements and forms are on file prior to engagement. Also includes ensuring invoices are accurate and received in a timely manner.Solve problems quickly and easily during the project development process. Use discretion in managing client relationships and product information.Use Web software services (SAAS) to input, update, and maintain project documentation. Primary applications used include Dropbox, Box, GoogleDrive, and Wrike.         Prepare documents and presentations, as required.Attend planned and unplanned sales calls with the account managers to provide expert consultation based on the client’s areas of interest, or the account manager’s preliminary findings.
Benefits: Health care and retirement plan options provided.
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