Business Analyst - Systems
Location: GB, RIC, Twickenham
Employment type: Full-time
Required experience: Mid-Senior level
Industry: Information Technology and Services
Function: Information Technology
Company profile: With an exceptional record of over 50% growth in each of the last 5 years, we’ve become the UK’s largest online retailer of products for the home and garden. We employ over 200 staff, offer more than 500,000 products on our sites and achieve sales in excess of £70m a year. We’re increasingly renowned as one of the UK’s most exciting ecommerce success stories and have ambitious plans to become a household name in home and garden retail.
Description: About WorldstoresWith an exceptional record of over 50% growth in each of the last 5 years, we’ve become the UK’s largest online retailer of products for the home and garden. We employ over 200 staff, offer more than 700,000 products on our sites and achieve sales in excess of £70m a year. We’re increasingly renowned as one of the UK’s most exciting ecommerce success stories and have ambitious plans to become a household name in home and garden retail. We’ve enjoyed huge commercial success over the past five years but are still hungry for more. In order to achieve our ambitious growth plans for 2015, we are rapidly expanding our IT department!This is a fantastic opportunity for someone who has a passion for business analysis of systems, processes and data. Based in our Twickenham office, you will be central to the redevelopment of a number of our internal systems.As the dedicated Business Analyst you will be working on our internal systems, websites and applications in close collaboration with key stakeholders from across the business. Your responsibilities will include gathering and defining requirements for new developments and changes to these systems and translating requirements into stories with acceptance criteria for the development team to work with in an Agile framework.You'll obtain requirements through detailed analysis of complex business data, stakeholder requirements workshops, process analysis and competitor analysis. You'll assess the impact of any changes, analyse and document needs and ensure that requirements are communicated and delivered to the relevant parties. You’ll then work with the IT team to implement new developments, helping to test them, communicate them to the business and analyse how effective they have been.You will be an experienced Business Analyst, preferably from within a Digital or Ecommerce business, with strong ability in both data and process analysis. You will most likely have a degree in an analytical or technical  discipline and have already broken your teeth on a few similar projects.You will be a great communicator with the ability to break down and clearly explain processes and plans. You will be used to dealing with technical teams, working with them in a hands on way and getting involved in testing and UAT..
Requirements: Demonstrable experience of delivering relevant work as a business analyst, ideally within an Agile/Scrum environmentExperienced in creating process documentation, requirements documents, user stories and acceptance criteriaStrong track record of facilitation with multiple, diverse stakeholder groupsExcellent MS Excel skills, numerate and comfortable with complex data analysisMySQL skills strongly preferredExperience testing or conducting UAT for systems/process changes or technical developmentsStrong attention to detailProactive in taking ownership and responsibilityFlexibile and pragmaticProcess-improvement oriented; putting forward and implementing ideas for improving processes and practices
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