Account Specialist (Project Management and Strategy Development)
Location: PH, , Makati
Employment type: Full-time
Industry: Nonprofit Organization Management
Function: Project Management
Company profile: Smarter Good is an innovative global services firm for social sector organizations - a for-profit company with a strong social mission and focus on systemic change. Our clients are social entrepreneur-led nonprofit organizations with measurable impact and a unique theory of change. We create more impact by scaling their solutions to the size of the need, helping solve our world's most intractable problems. Our clients focus on a spectrum of issues including: design for impact, maternal health, impact sourcing, economic empowerment, media, girls’ education, disaster preparedness and social entrepreneurship acceleration. Smarter Good is led by Jane Leu, an award-winning social entrepreneur and Ashoka Fellow. 
Description: Organization Description:Smarter Good is an innovative global services firm for social sector organizations - a for-profit company with a strong social mission and focus on systemic change. Our clients are social entrepreneur-led nonprofit organizations with measurable impact and a unique theory of change. We create more impact by scaling their solutions to the size of the need, helping solve our world's most intractable problems. Our clients focus on a spectrum of issues including: design for impact, maternal health, impact sourcing, economic empowerment, media, girls’ education, disaster preparedness and social entrepreneurship acceleration. Smarter Good is led by Jane Leu, an award-winning social entrepreneur and Ashoka Fellow.Experience: Entry to Mid-LevelJob DescriptionThe Account Specialist works closely with Account Managers in managing account activities and processes. He/She will be one of the primary movers in organizing interactions with clients for meetings and presentations. Account Specialists are also responsible for ensuring that client queries and requests are handled and addressed accurately and in a timely manner. Attention to detail is key as they will also be responsible in developing and maintaining client reports with accuracy and integrity.  Account Specialists also play a key role in organizing new client onboarding, serving as liaison between the client’s team and Smarter Good. They also contribute to clients’ future funding strategies by monitoring future/potential opportunities as well as analyzing and managing funder renewal processes.Internally, Account Specialists assist in knowledge sharing by ensuring information and data generated by reports, analyses and materials generated by Smarter Good are entered in appropriate systems that can be accessed within and across client teams. The candidate must have a global mindset and a commitment to helping US non-profits make their work in various parts of the world more efficient. The candidate must be able to balance a variety of time-sensitive tasks without losing sight of broader strategic goals.This is an excellent opportunity for bright and driven professionals to learn about the non-profit sector and to receive quality training and knowledge in fundraising and grant writing.
Requirements: The position will require you to:Communicate ideas across different personality types and differing time zonesConsistently weigh priorities and manage various tasks and deliverables simultaneouslyCollaborate extensively with the writing team and/or individual writersHave the willingness to work outside the strict job description parameters; to think creatively and provide unique, out-of-the box solutionsStay on top of client needs, spotting potential and creating opportunity by presenting other service lines Reporting Responsibilities: Account ManagerDesired Skills and ExpertiseA university degree from a top-ranked universityAt least 18 months of experience in account management tasks, preferably in a B2B set-up (Account Management experience in advertising, PR, or other creative services is an advantage)Excellent communication skills with fluency in the English language, written and verbalComfortable working with office systems and Internet-based softwareExcellent relationship building skillsCreativity in finding critical information and adept at data analysisLeadership qualities, high integrity and work ethicExperience in entrepreneurial environments that require proactivity and self-directed workExperience and/or genuine interest in international development, community development, and the social sectorPreference given to those from the corporate sector who can demonstrate relevant experience and exposure to the social sector
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