VP Operations
Location: GB, LDS, Leeds
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Information Technology and Services
Function: Information Technology
Salary range: 40000-40000
Description: Company:  Crisp is the expert in protecting global brands from Social Media and User Generated Content risks. We’re the global leader in UGC and Social Media technology based moderation solutions, moderating over 3 billion pieces of content each month in over 50 languages.  We are headquartered in Leeds, UK with offices in London, New York and Australia.  We work for hundreds of the world’s most famous brands and are rapidly expanding. The Role: You will be tasked with overall responsibility for the delivery of our SaaS platform, involving security policy creation and implementation, system administration, roll out of product updates (to our SaaS platform) and associated processes, hardware provisioning and will take on the responsibility for operational function.  Working alongside a highly skilled team you will gain broad experience and will be well placed to progress your career as the business grows. This role will also oversee the processes in place for supporting our infrastructure and operation 24/7.
Requirements: It is essential that you have experience in the following areas: Incident and problem managementChange control - manage the control of changes to environments, ensuring the availability and stability of IT services are not put at risk whilst driving changes forwardYou should have a good knowledge of building out scalable, monitored, resilient infrastructures, using mixtures of hardware and software techniquesSecurity policy creation and implementationManagement and maintenance of the IT infrastructure in line with best practice, and agreed service levelsThe ability to work under pressure and to tight deadlinesCapacity planningDisaster recovery/business continuityService operation and uptime - monitoring, control and measurement of servicesExcellent written and verbal communication skillsDemonstrable documentation skills including creating process charts and network diagramsExcellent troubleshooting and performance tuning skillsA good understanding of switching and routing, ideally to CCNA levelScripting to help automate day to day tasks, preferably with powershellIdentify opportunities to further develop and improve the architecture, functionality, and operational performance of the systems.Relevant work experience with at least ONE of the following technologies:Windows Server 2008/2012Microsoft SQL Server 2008Juniper FirewallsCisco IOS DevicesActive Directory in a multi-domain environmentCitrix NetScaler In addition, desirable skills are: Hold one or more of the following certifications: MCSA, MCSE, CCNAExperience working in a PCI compliant, SaaS delivery environmentDeployment tools such as Octopus DeployExperience managing and liaising with third party suppliersExperience installing and managing Dell servers, particularly blade technologyA good understanding of SAN technologiesAny experience with EqualLogic storage arrays would be beneficialRelevant work experience with at any of the following technologies:Windows ClusteringIISZabbix MonitoringLync 2013Linux (Ubuntu, Centos)Citrix XenServerMicrosoft Dynamics CRMExchange 2013Sharepoint 2013Microsoft Azure
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