Human Resources Consultant 
Location: US, TX, Dallas
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Management Consulting
Function: Human Resources
Company profile: Novitex Enterprise Solutions, formerly Pitney Bowes Management Services, delivers innovative document and communications management solutions that help companies around the world drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction. For almost 30 years, clients have turned to us to integrate and optimize their enterprise-wide business processes to empower employees, increase productivity and maximize results. As a trusted partner, we continually focus on delivering secure, technology-enabled document and communications solutions that improve our clients' work processes, enhance their customer interactions and drive growth.
Description: This position is responsible for providing HR leadership and support to all Novitex Enterprise Solutions employees and managers within an assigned geographical area.  This role is expected to support a minimum of 800 employees. The HR Consultant provides consultation to managers and employees in the areas of Employee Relations, Change Management, Corporate HR initiatives, RIF’s/downsizing activity, Conflict Management, Talent Development, Performance Management, etc.  The incumbent may participate in the sales process by partnering with operations and sales in delivering sales presentations for add-on business, renewal of the contract and responding to other HR-related contractual information.  Business Unit Responsibility:The HR Consultant will have responsibility for interacting with senior field leaders, managers and employees in all site field operations.AccountabilitiesProvide HR consulting, coaching and counseling to managers and employees on complex/high level HR related matters within an assigned geographical area.The HR Consultant will lead regional project teams on an as needed basis.Approve HR related transactions as authorized in HRIS system.Manage, facilitate and deliver site specific and corporate/HR compliance training as required or as directed by Learning and Development.Coordinate corporate initiatives at large field site operations and/or large geographies. This may include leading communication efforts related to policy and program changes in the areas of compensation, benefits and HR policies.Assist  senior field managers with the Leadership Review Process and the implementation of developmental training associated with succession planning.Coach Manager’s on the use and interpretation of the employee engagement survey and assist with the action planning process. Assist in the implementation of change management strategies and help develop recommendations to enhance organizational effectiveness.    Work with HR Legal on major legal matters, respond to EEOC Charges/Human Rights matters, and participate in mediation hearings and represents Novitex on other HR related Legal matters.Partner with management in analyzing ER issues to determine appropriate and equitable actions.Resolve complex Employee Relations issues including conducting on-site investigations as needed. Investigate and respond to Hot Line complaints. Consult with managers on requests for terminations and provide appropriate documentation to HR Director for review and approval. Update the Region HR Director regarding significant future legal/employee relations concerns.Consults with managers on compensation related issues (e.g. total compensation review, recognition programs and the job evaluation process) and coordinate with corporate compensation as needed.Partner with local business leaders to develop and implement diversity plan goals and objectives that are linked to business plans.  Work with managers to communicate goals and objectives to recruitment team.Provide coaching and counseling on performance management and the corrective action process.May participates in client meetings to enhance customer relations and may be the single point of contact for large client operations.For external customers, may partner, with Operations and Sales to actively participate in the discussions for add-on business, contract renewals and new business sales opportunities.Support all start up activities (site start ups, acquisitions) including but not limited to integrity of organization structure in HRIS, recruiting, on boarding and consulting with external customers. May assist with Workforce Reductions which require face-to-face communication and delivery of severance agreements.Assist managers with identification and development of talent management for future job advancement and promotional opportunities.Perform other related duties similar to the above in scope and function as required.Scope of Responsibility:Provide advice to managers and employees on HR related matters within an assigned geographical area.Requires establishing a good working relationship with key client contacts both internal and external.Experience in conflict resolution and creative problem solvingSupport and deliver corporate initiatives to the field. Up to 40-50% travel may be required (travel includes local and overnight).
Requirements: Business Experience/Educational BackgroundBachelor’s degree in human resources and /or equivalent work experience.Strong knowledge of local employment laws, labor relations and regulations.Strong knowledge and experience in HR policies/practices, benefits, compensation and staffing with a minimum of 5-7 years of direct experience.Must demonstrate excellent employee relations and communication skillsSolid experience in driving positive employee relations, to include problem solving and investigative skillsMust possess a solid working knowledge of HR systems and processes American with Disabilities Act RequirementsWhile performing the essential functions of the job, the employee is regularly required to sit, speak clearly, hear and use hands and fingers. The employee is occasionally required to stand, walk, reach with hands or arms, stoop, kneel, crouch or lift and/or move maximum of 10 pounds.
Fraudulent: 0