Marketing Associate
Location: CA, BC, Langley
Department: Marketing / Customer Service
Employment type: Full-time
Required experience: Entry level
Required education: High School or equivalent
Industry: Construction
Function: Marketing
Salary range: 35000-40000
Company profile: Great Customer Service from Start to FinishWhat started as a small construction firm in 1984, has grown to become the number one window manufacturer, building envelope, energy retrofit, and restoration specialist in British Columbia; supplying and installing windows, doors and siding throughout the province. During this growth, we never lost sight of what made us different right from the beginning. Customer satisfaction is our primary focus, and that is why we insist on complete quality control. Our unique approach of keeping everything in-house –manufacturing, distribution and installation–results in consistently high quality products and your worry free renovation or new construction project, from start to finish and beyond.Employee-OwnedOur employees are also our owners, which results in exceptional care and pride throughout our organization. We treat your home as if it were our own. Centra has a long term commitment in providing the highest quality products and services, improving home energy efficiency and supporting local community charities.Custom BuiltAt Centra we understand that your home is both your sanctuary as well as a large financial investment. This is why all Centra products are custom built for your home to reflect its personality, which significantly increases its value.
Description: Build a customer care career with Centra’s winning team.  Centra Windows, a well established, employee owned company is seeking dynamic individuals who possess excellent communication skills, superior customer service expectations, and strong computer proficiency to join our Customer Care Centre in Langley.As a member of Centra Windows customer care team, you'll be delivering front line call centre support for our current and prospective customers all over British Columbia. This involves primarily outbound calling, lead generation, cold calling, homeshow support and other marketing and administration duties as required. We will provide you with an ongoing training program that allows you to work at the highest level of efficiency.  The Centra Way:Be a part of a successful 10 member customer care team that ensures ongoing training and attention needed to ensure your successWork in a first class facilityEmployee owned and operatedOne of the largest window manufactures in B.C.Been in business for 30 yearsA company who truly cares
Requirements:  Qualifications:High School Diploma (or GED)Sales, marketing, customer service and phone experience an assetExcellent communication, listening and interpersonal skillsTechnically savvyDetail orientedAbility to overcome objections and problems effectivelyA can-do, “anything and everything” attitudeDedication to continuous improvement and customer service excellence
Benefits: Compensation and Benefits:$35k - $40k after base hourly wage, commission and bonusBonus and commissions structure that can add an extra $300-$800 to each paycheque!A wide range of benefits which include: Health and dental coverage after 6 months, employee Share Matching Plan, Reciprocal discount program to partner companies. Hours are 11:30am to 8:00pm Monday to Friday with some Saturdays.Please forward cover letter & resume as attachments, quoting "Call Centre" in the title of your email.No resumes with embedded links, such as skydrive will be reviewed.We would like to thank everyone for applying, however only those selected for an interview will be contacted.
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