Head of Product & Innovation
Location: GR, I, Athens
Department: Product
Employment type: Full-time
Required experience: Director
Industry: Telecommunications
Company profile: Upstream’s mission is to revolutionise the way companies market to consumers through cutting edge technology. This is an opportunity to collaborate with like-minded people in an environment that embraces individual differences and diversity.We offer a challenging and stimulating environment in which employees have the opportunity to work on a vast range of complex projects at the forefront of technical innovation. We are looking for creative, enthusiastic and open-minded individuals to join our innovative team to help both drive our success and uphold our existing reputation within the marketing technology world.What we believeOur values of integrity, perseverance, innovation and respect are at the heart of our company. Our actions are underpinned by these four values, which have become central to Upstream, providing all of our employees with a clear framework from which to make their decisions.1. Integrity & TrustYou are widely trusted and seen as a direct and truthful individual. You present the unvarnished truth in an appropriate and helpful manner, keeping confidences and admitting mistakes without misrepresenting themselves for personal gain.2. PerseveranceYou pursue work and life with energy, drive and a need to finish; you seldom give up before finishing, especially in the face of resistance or setbacks.3. InnovationYou have good judgement about which creative ideas and suggestions will work and a sense about managing the creative process of others. You have the ability to facilitate effective brainstorming and project how potential ideas may play out in the marketplace.4. RespectYou invest time in peers and demonstrates value and reverence for others when due, encouraging co-workers to express opinions and ideas. You promote equality within the workplace, encouraging praise and recognition from employee to employee as well as from the superiors. Professional Development at UpstreamUpstream offers a variety of resources and a range of opportunities to inspire the best possible performance from our employees. Our vast range of departments and global activities provide a strong platform for career development and professional progression. We boast various methods of progression within the company; whether through an upward advancement within a chosen field, expansion across departments or relocation to another office, creating the opportunity to gain both valuable experience and further insight into the international workings of the business. At Upstream, employees have the opportunity to learn new skills, work across different disciplines and global departments and move into new challenges, all within the same company.
Description: The Head of Product and Innovation leads a team of dedicated Product Managers that are tasked with continuously improving and expanding Upstream’s product portfolio. They are responsible for designing & implementing products that address the needs of Upsteam’s mobile operator clients. He/she is the owner of the product vision, elaborates product strategy and execution, combining feedback from sales, marketing, development and customers to set the strategic vision and lead the execution on new features and products. Equally important, this position includes working with sales, account management & support teams to ensure our product supports our business model and is helping Upstream grow.The position reports directly to the General Manager and is a part of Upstream’s Management Team contributing significantly to the company’s strategic vision. Key AccountabilitiesManaging the entire product line life cycle from strategic planning to tactical activitiesDeveloping product roadmap – near term and future directionsResponsible to direct research aimed at improving current products and generating ideas for new revenue generating products and services. Deliver quality Product Requirement Documents and functional specifications to drive efficient product developmentManaging the on-going development of the product line, ensuring quality, on scope and on time attainment of milestones Oversee a product’s creation, introduction to market and ongoing presence.Create, evaluate and analyze proposals for new business ideas, new lines of business and products.Interaction with teams within Upstream to help champion new ideas and ensure appropriate size and scope of proposed action plans.Understand the needs of both internal and external clients and speak strategically about the value of a given idea to client business.
Requirements: Knowledge, Skills and ExperiencePosition incumbent should have solid experience in:6+ years of experience in Product Management and / or Product InnovationStrong technical background would be a plusBuilding mobile and digital consumer experiences from A to Z Designing mass appeal value propositionsUsage of gamification techniques and creation of gamified experiencesExperience in digital marketing and / or social gaming and / or digital content (entertainment, not informative). Experience has to be about the very design of the entire user experience, not just at one of the particular stepsExperience in use of CRM and campaign management platforms; demonstrated awareness about basic features & the potential they offerProducing high-standard functional requirements resulting in great features / softwarePersonal CharacteristicsFast thinker / innovative / creativeImmaculate analytical skillsUnderstanding of consumer psychology and behaviour – a grasp of social psychology would be a plusAbility to understand basic statisticsAbility to understand cultural specificitiesProven leadership credentials with an emphasis on positive team buildingMust possess an entrepreneurial mind set and spirit
Benefits: Compensation package includes competitive base salary and benefits, working closely with a highly motivated team in a dynamic and fast paced environment that provides the opportunity for rapid career development.
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