Part-Time Apartment Maintenance & Community Manager
Location: US, IL, Mascoutah
Employment type: Part-time
Required experience: Associate
Required education: Unspecified
Industry: Real Estate
Function: Management
Description: GENERAL DESCRIPTION OF POSITION  The Maintenance & Community Supervisor provides property-level support to the Regional Manager and is accountable for delivering on our commitments to our residents. The Maintenance and Community Supervisor will be in charge of the routine dealings of 60-100 apartment units that are all relatively new (5-10 years old). Some responsibilities include: signing leases, move-in/out tasks, resident satisfaction, and timely service and personal attention to our residents. The Maintenance & Community Supervisor completes all tasks required by the Regional Manager and is instrumental in helping Tut and Tut Properties deliver superior customer service to our residents.  ESSENTIAL DUTIES AND RESPONSIBILITIES  1. Prepares all market-ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product to our residents.  2. Completes resident service request in a timely manner.  3. Has knowledge of various maintenance functions including and not limited to plumbing, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, snow removal, landscaping, and life safety issues.  4. Maintains grounds, and parking lots to keep them clean, free of trash, debris, and other safety issues.  5. Performs on-call emergency procedures as required.  6. Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common-area needs to the manager.  7. Schedules and performs preventative maintenance, and records such activities.  8. Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.  9. Attends and participates in training programs as required by Tut and Tut Properties and local city and state jurisdictions.  10. Provide superior customer service and represents the company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, coworkers, and the general public.  11. Performs duties as assigned in a timely manner.  12. Dresses per Tut and Tut Properties appearance standards.  13. Maintains and safeguards all company tools and equipment. 14. Input rent from rent box to management software.15. Deposit rents.16. Give notices to residents, and oversee all evictions the Regional Manager asks you to perform.17. Show apartments to potential residents that were scheduled by Regional Manager, and take care of all move-in/out paperwork as per Regional Manager's directions. Perform any other related duties as required or assigned. 
Requirements: QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  EDUCATION AND EXPERIENCE  High school, plus specialized schooling and/or on the job education in a specific skill area; E.G. data processing, clerical/administrative, equipment operation, etc, plus 3 years related experience and/or training. Or equivalent combination of education and experience.  COMMUNICATION SKILLS  Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.  MATHEMATICAL SKILLS  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.  CRITICAL THINKING SKILLS  Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.  SUPERVISION RECEIVED  Under direction of Regional Manager who is in a remote location. In many cases employee will plan own work. PLANNING  Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work; may also occasionally assist in the planning of work assignments performed by others within a limited area of operation.  DECISION MAKING  Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance; the latter of which would affect the work operations of other employees and/or clientele to a moderate degree.  MENTAL DEMAND  Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee.  ANALYTICAL ABILITY / PROBLEM SOLVING  Directed. Supervisory and/or professional skills using structured practices or policies and directed as to execution and review. Interpolation of learned things in moderately varied situations where reasoning and decision-making are essential.  USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS  Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.)  ACCURACY  Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.  PUBLIC CONTACT  Regular contacts with patrons where the contacts are initiated by the employee. Involves both furnishing and obtaining information and, also, attempting to influence the decisions of those persons contacted. Contacts of considerable importance and of such nature, that failure to exercise proper judgment may result in important tangible or intangible losses to the organization.  EMPLOYEE CONTACT  Will be in regular contact with Regional Manager. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS  Must possess a valid Driver's License. PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS  Not indicated.  SOFTWARE SKILLS REQUIRED  Basic: 10-Key, Alphanumeric Data Entry, Contact Management, Payroll Systems, Spreadsheet, Word Processing/Typing  PHYSICAL ACTIVITIES  The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.  While performing the functions of this job, the employee is continuously required to talk or hear; frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl; and occasionally required to sit, climb or balance.  The employee must regularly lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  ENVIRONMENTAL CONDITIONS  The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the functions of this job, the employee is regularly exposed to work near moving mechanical parts, work in high, precarious places, outdoor weather conditions; frequently exposed to fumes or airborne particles; and occasionally exposed to toxic or caustic chemicals, extreme heat, risk of electrical shock, vibration.  The noise level in the work environment is usually moderate.  ADDITIONAL INFORMATION Compensation will range between $25,000.00 to $35,000.00 depending on number of units. Must be able to work any shift Sunday-Saturday to support the company's business needs.  Must have basic hand tools: Meters, screwdrivers, pliers, assorted wrenches, hammer, etc.  It is recommended that the Maintenance Supervisor possess the following tools:  Assorted screwdrivers, Phillips and flat, small and large.  Pliers 6"-8"  Adjustable wrench  Assorted Nut Drivers  Socket sets  Allen wrenches  Electric Multi-Meter  Manifold gauge set  Claw Hammer  Cordless drill  Saw-hacksaw and wood saw  Needle nose pliers  Wire cutters  Wire strippers/crimpers  Flash light  6" and 24" levels  Tape measure  Wood chisel  Keyhole saw  Razor Knife
Benefits: $15-20 per hour depending on experience. Hours will vary weekly, on average anywhere from 5-15 hours per week.
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