Manager, Network Engineering 
Location: US, CT, Wallingford
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Hospital & Health Care
Function: Information Technology
Description: COMPANY OVERVIEW:ChimeNet is a data networking service provider offering innovative information technology (IT) solutions and 24/7/365 support for businesses where data transfer and security cannot be compromised. ChimeNet delivers unsurpassed security, reliability, and cost effectiveness to its healthcare, education, municipal, and other business clients who need to share content-sensitive information, access the Internet securely, and deploy state of the art networking equipment. ChimeNet’s co-location facility supports customer disaster recovery and business continuity planning.By designing, delivering, monitoring, and managing turnkey network security solutions, ChimeNet meets the evolving needs of every client.  Please go to #URL_e96213b2a38d1186e849460108b9f4f963605c5b0c938d7254e53e405572bd36# for more information.JOB SUMMARY:The Manager, Network Engineering will manage and lead our small team of Network Engineers and serve as the technical subject matter expert.  The Manager will oversee those involved in the development, design, implementation, test, and maintenance of ChimeNet solutions based on client’s business and technology needs, and ensure we are delivering solutions that provide client/partner satisfaction, meet business requirements, and conform to industry best practices.  The Manager will direct the planning and implementation of long term strategic solutions as part of the CHA Business Plan.Provides technical leadership and direction, reviews architecture and design and recommends change and improvement where needed.  Works with engineers to implement solutions; ensures technical standards and architecture designs are followed. Uses knowledge of LAN/WAN systems to help design and install all internal (ChimeNet) and external (customer) based networks.Establishes and implements “best-practice” engineering design/implementation standards as well as departmental policies and procedures.  Develops conceptual architecture, flowcharts, and diagrams to illustrate sequence of steps and describe logical operations.  Analyzes, recommends, and evaluates new hardware, software, and products.Manages and prioritizes team’s workload to meet specified due dates. Sets goals for the team that are aligned with business and department objectives.Mentors team members with latest trends and best practices in network technologies.Provides regular status reports, escalates issues with delivery dates, cost, or deliverables at risk.Engages with customers as needed to resolve connectivity or performance issues at individual customer sites.  Works with engineers to modify design based on obstacles encountered in implementation.Ensures project deliverables match client expectations by proactively communicating with client/project engineer.  Engages project beneficiaries, including users, client management, and others, to incorporate rapidly changing requirements.  Participates in client interactions to ensure customer satisfaction.Works with sales team as primary pre-sales technical resource with existing and potential clients.  Facilitates strong client/partner relationships; identifies and positions opportunities outside scope of current engagements.EOE
Requirements: Bachelor’s Degree in Computer Science or related field3-5 years managing a team of engineering staff; 8-10 years progressive experience with network or systems engineeringData center and infrastructure operations background requiredService provider experience required; Hospital/healthcare experience a plusBasic knowledge in a broad range of IT infrastructure technologiesAbility to configure and implement routers using various routing protocols including RIP, EIGRP, TCP/IP, and OSPFAbility to configure and implement Cisco based networking solutions including Routers, Switches, Firewalls, and Wireless ControllersKnowledge in Telco/WAN services such as DSL, Metro and Switched Ethernet, Private Dark Fiber, Lit Fiber Services, Cable Internet, and Cable Ethernet ServicesExperience in site assessment surveys, engineering documentation, and bill of materialsActive Directory & DNSCCNP & Cisco Wireless Certification; expert level highly preferredEffective leader with a strong work ethic and desire to educate and develop talent within the teamInstallation, troubleshooting, project management, analytical thinking, and organizational skillsFlexibility, ability to change priorities quickly, and capacity to handle multiple tasks including critical care and on call dutiesDemonstrated customer service skills and a strong sales orientationAbility to understand political landscape within client/partner organizationsFamiliarity with a variety of field’s concepts, practices, and procedures. Extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.Requires the ability to work effectively across interfunctional lines, strong verbal, written communications skills, ability to resolve conflict and effective interpersonal skills.  
Benefits: Comprehensive benefits package available.
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