Customer Success District Manager
Location: US, MO, St. Louis
Employment type: Full-time
Required experience: Mid-Senior level
Required education: Bachelor's Degree
Industry: Information Technology and Services
Function: Business Development
Company profile: Aptitude Staffing Solutions has redesigned the recruiting wheel. Our innovative new platform cuts the recruiting time in half, yields scientifically-proven results and clients and candidates enjoy a pleasant experience through advanced, simple to use technology and a tenured, industry-experienced recruiting team. Join us in a fresh new experience of leveraging your career...the way it should be! All represented candidates enjoy the following perks:Expert negotiations, maximizing total compensation package Signing bonus by Aptitude Staffing in addition to client signing bonus (if applicable)1 Year access to AnyPerkRelocation Services for out of town candidatesContinued education in your area of profession, seminars, workshops and other skill development events Contract employees receive quarterly bonuses for the duration of their project Direct-Hire employees receive double bonues ($2,000) per referred/recruited candidate into their newly appointed companyAll candidates are encouraged to participate in our Referral Bonus Program & earn $500 - $1,000 per hired referral            
Description: This company’s mission is to help the entire world’s people and businesses manage and adapt to climate change.The company is focused on helping farmers protect and increase their profits in the face of increasingly extreme weather.  At the heart is their unique Climate Insights™ technology platform, which encompasses their core competencies across weather monitoring, agronomic modeling, and weather simulation.  This platform powers the company’s portfolio of technology-based products and services, which are revolutionizing agricultural risk management and farm management. Leaving a mark on the world is their goal and making a lasting and meaningful real-world impact.  They relish big problems because they are the most interesting to tackle, the most rewarding, and typically, the most valuable to solve, and also thrive on finding the possible in the impossible. If you are the best at what you do, you like solving interesting problems, and you are looking for like-minded people dedicated to having a major impact on the world, we are eager to talk with you. Responsibilities: Job Responsibilities: This person would help users get started with a suite of online decision support tools and form relationships with large clients in their region so they can provide primary support for those clients and ensure customer satisfaction with the product.  Initial duties will focus on working with growers to set up the mechanics of the service and onboarding and training growers both in person and via phone calls and webinars.  This person will play a key role in helping clients understand the underlying agronomic principles that are guiding the field-specific recommendations that are generated by the company’s service.  Industry knowledge, a focus on customer service, and flexibility are critical.Onboard, all professional users in the territory;perform in-person orientations for large growers.Work with sales to ensure the onboarding of a new client is timely and seamless.Train users on the company overall, and then follow-up throughout the season to ensure the user is taking full advantage of all of the recommendations coming out of the service.Provide technical and agronomic support to users, as requested.Work with Product Marketing to create feature description videos that augment, in person, training and support.Work with Sales Support and Product and Product Marketing to provide product and feature feedback from interactions with users.
Requirements: Skills and Requirements: Bachelor’s degree.Production ag experience in corn or soybeans and/or agronomy degree.Tech savvy.Advanced organizational skills and very detail oriented.Ability to deal with competing priorities and multi-task while juggling a high volume of inquiries.Excellent verbal skills and comfortable with web and mobile technology.Comfortable working in a rapidly changing environment.Ability to work independently.Willingness to travel.
Benefits: What We Offer: We offer the opportunity to join a high-powered team with a great company culture, solving a big real-world problem.  Our team is composed of some of the brightest interdisciplinary minds in the industry.  The environment is extremely engaging and fast-paced, with dozens of specialties coming together to provide the best possible products and experiences for our customers.In addition to great colleagues and engaging work, we offer competitive salary, excellent benefits, and some of the best perks in the industry, including:Energetic idea-driven work environment with an exciting culture.Exciting world-changing opportunity - we are solving problems that have a massive impact on the world.A driven, talented team that aims to make a large-scale impact through an innovative technology platform.
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