Account Manager (Contract, maternity cover) Immediate start- agency for Jaguar land Rover)
Location: GB, BIR, Birmingham
Department: Product Content
Employment type: Contract
Required experience: Mid-Senior level
Required education: Unspecified
Industry: Automotive
Function: Business Development
Salary range: 24-25
Company profile: Spark44 is a new type of agency, established as a joint venture with Jaguar Land Rover globally.  We’re not an in house department; we’re a separate business with a specialism in automotive and luxury goods.We are a demand generation agency. That means we work across all platforms with a clear customer journey strategy.From the point of Intrigue, through an inform stage, close of sale and delivery of the on-going relationship.To do that, we have four main offices locations: London, Birmingham, Frankfurt, Shanghai, Los Angeles - as well as a scattering of satellites. 
Description: Job Title:                                                Account ManagerDepartment:                                        Account ManagementReports to:                                           Senior Account Director, Birmingham Company Profile   Spark44 is a new type of agency, established as a joint venture with Jaguar Land Rover globally.  We’re not an in house department; we’re a separate business with a specialism in automotive and luxury goods.We are a demand generation agency. That means we work across all platforms with a clear customer journey strategy.From the point of Intrigue, through an inform stage, close of sale and delivery of the on-going relationship.To do that, we have main offices locations: London, Birmingham, Frankfurt, Shanghai, Los Angeles - as well as a scattering of satellites. Summary:The focus of this role is to operate as the main Account Handler for a product – nameplate, working to become a product specialist and consultant partner to the Client. The Account Manager position manages all elements of account-coordination, across 3 channels – print, website and the Configurator. Main Responsibilities:The Account Manager will:Work with clients to successfully deliver print collateral and website content according to agreed timingsManagement of Client expectations and delivery (with a focus on execution and delivery)Become a ‘product specialist’ – understanding all product information per nameplate in depth and taking ownership for identified projectsContinuously researching  ‘information and insights’ relating to the product – both from an internal delivery perspective and from a macro Client perspective – i.e. Blogs, Articles relating to the ClientWork collaboratively with the Markets Account Team and the Digital Account TeamDevelop a high degree of understanding regarding processes, agency operations and relevant Client requirementsManaging and adhering to clear, accurate documentation and filing both on and offlineClear understanding and implementation of the approval systems and administration cycles.Working with and understanding the creative process – managing expectations and time pressuresFinancial management: tracking budgets and tightly managing financial processes   
Requirements: Person SpecificationMust already be working at Account Manager levelKnowledge and experience in a content management role: print essential, digital desirableSEO system experience desirableExperience of working closely with project managers, creative, technical and strategy teamsMust have excellent computer literacy and be adept at working with operating systemsSelf-starter with the ability to work without supervisionAbility to manage and prioritise a complex and varied workloadExcellent communication and presentation skillsAbility to communicate effectively with a range of client audiencesGood team worker with a collaborative approach.Passionate about getting others involved and having fun along the way
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