Commercial and Operations Associate 
Location: GB, LND, London
Employment type: Full-time
Required experience: Entry level
Required education: Bachelor's Degree
Industry: Airlines/Aviation
Salary range: 18000-18000
Company profile: Founded by serial entrepreneur Clive Jackson and launched in 2011, Victor is one of the world’s most trusted names in private jet charter. With only a 5% fee for online bookings, Victor offers the broadest selection of quotes for charter flights at the best prices directly from the operators. With access to over 700 contracted aircraft, Victor can get you airborne in less than 2 hours from almost any airport around the world on any aircraft type. We're a small and growing agile team. As a team we aspire to the hacker culture and we care about what we do. We want to produce simple, elegant solutions to difficult problems. We take pride in getting the job done right. We want to improve as individuals and improve the team and wider organisation around us.Our development team use modern technologies, tools and methods to produce a product that our customers love. We want our applications to be ubiquitous; any time someone is booking a jet they'll be using the Victor platform.We choose the best tools for the job and right now that's mostly node and Angular, with MongoDB and a smattering of Python.For vacancies for our other companies, #URL_8b5fe34131f015b09e2b4b01097392477242e0de74786a62a71e91e1e5dbfba7# and Global Beach, please click on links below:#URL_c31909b471fce3a2c3ea962a074a37e919edf78b8dfb90c4a3a9ace570542adf#http://global-#URL_c4958175db594f9b8c88259f8f6fa850085a15c4723021f19596b2a9752dc62f#
Description: The OpportunityCOMMERCIAL AND OPERATIONS ASSOCIATE ~ starting salary £18,000Victor now wish to appoint a Commercial and Operations Associate to support the Commercial and Operations team. The Associate would work closely with the existing Commercial and Operations Executive, and Commercial and Operations Manager, on a day-to-day basis, and assist the Commercial and Operations Director where required. Constant liaison with the Customer Services team, with Victor members, and with partner aircraft operators, is central to the role. Shift work, currently between 08:00 and 20:00, and at weekends and on Bank Holidays, would also be required.Purpose of the RoleTo manage flights booked by Victor members, overseeing the process from initial enquiry, to booking, to take-off, to touch-downTo obtain charter quotations from Victor’s network of partner operators, transmit to Victor members, and liaise with the Customer Services/Sales teams to maximise conversionsTo maintain relationships with Victor’s partner aircraft operators, and identify possible new partner operatorsTo support other business functions with the Company, as requiredResponsibilitiesAll team members are expected to be extremely flexible, assisting other business functions within Victor as required. The successful candidate will also be confident working in a self-sufficient manner, and taking a hands-on approach. The close-knit nature of the Commercial and Operations team, however, does mean that colleagues are always on-hand for advice and assistance as required.The following is an indicative list of some of the activities that the successful candidate will be expected to undertake, along with on-the-job training and shadowing; primarily of the existing Commercial and Operations Executive, and Commercial and Operations Manager:Managing members’ booked flights; including resolving member queries with the Customer Services team, collating all information related to flights (including, but not restricted to, passenger details, catering, and transportation requests), liaising with partner operators, and monitoring flights in progressManaging members’ requests for charter flights, obtaining quotations from operators within specific timescales, and liaising with the Customer Services team to resolve member queriesLiaising with the Sales and Business Development teams to support direct Sales/Business Development activitiesMaintaining online inventory of positioning/discounted flightsResponding to incoming email and telephone enquiries, in partnership with the Customer Services teamLiaising with the Marketing/PR teams to assist promotional activities and event partnershipsAssisting the existing Commercial and Operations Associate with the process of maintaining and uploading operators’ fleet listings on the Victor platform
Requirements: Direct experience of the private aircraft charter industry, alternatively, candidates will be able to demonstrate an interest or background in aviation or travel, perhaps through their education.An excellent level of computer literacy is essentialA graduate would be preferred
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