Customer Service Associate
Location: US, CA, San Diego
Employment type: Full-time
Required experience: Associate
Required education: Bachelor's Degree
Industry: Staffing and Recruiting
Function: Customer Service
Salary range: 35000-45000
Company profile: Who are We?Aya Healthcare is a top healthcare staffing organization because of our passionate, creative and talented employees. We have fun while we work and achieve results. We have grown 77% per year for the last 3 years and we are looking for more phenomenal talent to join our team of A-players. What Sets Us Apart?We are obsessive about creating great experiences for our clients and employees which makes us one of the best.  We will go the extra mile to make both our clients and employees happy.  We value our employees, recognize, and reward hard work.  You’re not just another number to us, you’re an important part of our team and we want to invest in you. Who are You?You are self-motivated and strive for resultsYou are just as obsessed as we are about creating great experiences for our clientsYou want to be a part of an organization that values your talentYou think outside the box
Description: Join one of San Diego's 2014 Top Workplaces named by the UT San Diego! Since 2001, Aya Healthcare has been facilitating great travel nursing experiences. We are committed to the highest clinical standards and have been Joint Commission certified since 2006. We are dedicated to providing excellent service and care for our nurses on every assignment.  Our innovative healthcare recruitment initiatives have been recognized by countless of national media outlets and won the media award from the American Academy of Nursing. We offer travel nursing and local contract services nationally and per diem staffing services in select markets throughout the United States.  We are looking to add a Customer Service Representative to our corporate headquarters in Sorrento Valley.Job briefOur customer service representative is responsible for connecting with nurses and medical facilities that work with our company and making sure that each nurse is paid appropriately with each weekly pay period, solving any potential payroll issues as they occur.Key tasks & responsibilities: • Researching potential payroll/customer service inquiries and resolving quickly and efficiently• Communicating with clients and internal staff to ensure accurate payment each pay cycle• Communicating with internal Aya staff including Payroll Manager, team of Payroll Representatives, and sales team.
Requirements: We are looking for:Advanced analytical and problem solving skillsBachelors degreeCustomer service skills including professional phone etiquette and email communicationPayroll and/or accounting experience preferred
Benefits: What we offer:We value our employees, recognize, and reward hard work.  This is why we only recruit the best. The talent in our business receives great benefits and the opportunity to grow.  Some of our fun perks include yoga, boot camp, happy hours, and more.  If you think you would be an asset to our organization, let's connect.  We are committed to redefining service in healthcare staffing.  Are you? E.O.E. Hiring Organization: Aya Healthcare
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