Recovery Specialists
Location: US, VA, Virginia Beach
Employment type: Full-time
Required experience: Associate
Industry: Financial Services
Company profile: Tidewater Finance Co. was established in 1992 for the initial purpose of purchasing, and servicing retail installment contracts. There are two divisions: Tidewater Credit Services, providing indirect consumer retail finance options and Tidewater Motor Credit, providing indirect consumer auto financing. We remain committed to offering a partnership with the dealers and consumers to create a WIN-WIN-WIN situation. Our success relies solely on the success of our dealers and our consumers.Full time positions include the following benefits:40 vacation hours after 6 months of employment, 80 vacation hours after 1 year of employment6 paid holidays as well as an anniversary holiday benefitPaid personal and sick leave after 90 days of employmentFull benefits to include health, dental, life and disability insuranceA 401k plan with a company match after 6 months of employment based upon a quarterly entry dateIncentive bonuses for individual and team goals (certain positions)Bilingual Spanish eligible for differential pay
Description: To apply please visit our website #URL_06ae9636e61d7ddfc75b7dec9887f7022036b464a1ef22d098f1e03084cd3614# and click Careers to complete our on-line application. Tidewater Finance Company, located in Virginia Beach, VA has a full-time RECOVERY SPECIALIST position available in our Recovery Department.   Our company offers exciting career opportunities in a team-oriented environment, where every employee is trained to succeed. This position affords an opportunity to learn, contribute and develop within our organization.A successful candidate will possess the following:A minimum of 2+ years auto collection experience; auto, back-end and subprime collection experience preferredProficient skip tracing skillset and working knowledge of FDCPAExcellent verbal and written communication skills; previous experience communicating with vendors a plusStrong computer skillsDemonstrates a professional demeanor and ability to work well on a teamStrong time management skills and ability to prioritize work loadProblem-solving skillsAn eagerness to accept additional responsibilities as neededBilingual in English and Spanish a plus!
Requirements: The qualified applicant must be able to perform the following duties:  Negotiate account resolution utilizing strong collection and skip tracking skill sets; must have applicable knowledge of both internal and external skip tracing resourcesAccurately log, input and document all actions within the collections systemIndependently work assigned accounts to locate customer and/or collateral by performing advanced loss prevention activitiesMonitor and measure performance of third party repo agents and other outside vendors to ensure goals are achievedUphold and ensure all company policies and procedures at all timesAlert management of potential risk exposureOther duties as assigned by managementThe hours for this position are Monday - Friday 8:00am - 5:00pm with one shift from 11:00am - 8:00pm every other week. Saturday hours may be required.
Benefits: We offer a competitive salary and a comprehensive benefits package.To apply please visit our website #URL_06ae9636e61d7ddfc75b7dec9887f7022036b464a1ef22d098f1e03084cd3614# and click Careers to complete our on-line application.Tidewater Finance Company is an equal opportunity employer in all aspects of employment without regard to race, age, sex (including pregnancy), marital status, religion, disability, genetic information, military status or any other characteristic or status protected by law.  Tidewater Finance Company includes Tidewater Motor Credit and Tidewater Credit Services.                                     
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