BDC Representative
Location: US, SC, Beaufort
Department: BDC
Employment type: Full-time
Required experience: Associate
Required education: High School or equivalent
Industry: Automotive
Function: Business Development
Salary range: 35000-50000
Company profile: Stokes Automotive Group-Beaufort is a family owned and operated dealer group in Beaufort, SC.  Stokes is the leader in the automotive market of the Low Counrty in South Carolina offering new Toyota and Honda vehicles as well as over 1000 used vehicles while delivering a Truly Exceptional Experience to our customers.  We strive to put our customers first and make purchasing and servicing a vehicle a fast, fun, and easy experience.Our team is equipped with State of the Art facilites and the highest tech equipment on the market that makes Stokes stand out above the rest.  Come join our winning team!
Description: Are you:Upbeat, Positive, and “smile” on the Phone?Able to Handle Heavy Phone Contact?A Quick Learner?Have No Fear of Change?Able to work multiple software applications?Possessing a Professional Work Ethic?Able to have a Vested interested in our Groups Success?Able to work in a process driven Environment?We May Be Looking For You!Stokes Automotive Group, located in Beaufort, SC is looking for Business Development Representatives with a proven track record to join our team.  #URL_d3eae39e001b44c53f2be484d6874eaf087e9bf811ca69d8c4ce1d351728ba9e#Stokes Automotive Group believes in promoting Associates and Managers within our dealership group.  We strive to deliver a Truly Exceptional Experience to each and every customer that we contact each day.With our winning franchises of Toyota and Honda, our business is dramatically increasing and we need more staff to assist our customers.  Our Business Development Department is growing and entry level positions are opening up as will management positions in the future.  Prior Call Center experience is extremely desirable as we continue to build our BDC.  Come and Grow with us.Stokes Automotive Group has 4 dealerships in Beaufort including Stokes Brown Toyota of Beaufort, Stokes Brown Toyota of Hilton Head, Stokes Honda Cars of Beaufort, and Stokes Used Car Center with over a dozen sister stores across South Carolina and Georgia. We are family owned and operated which provides a rare blend of outstanding leadership and a culture that is distinctively people-oriented.Essential Duties and Responsibilities include the following. Other duties may be assigned. Drive traffic for the sales and/or service departments by setting appointments for prospective customers by:Handling incoming callsFollowing up on customer visitsResponding to Internet Lead requestFollowing up with past customersMust be willing and able to make 100+ outbound calls each dayMust have excellent communication skills (Good verbal skills and a clear speaking voice)Must be comfortable with computers and technology systemsMust have the drive and desire to meet production goals and expectationsPhone experience at any level is preferred but not required.Extensive, detailed, and PAID training provided.  We are invested in your success!NO COLD CALLING!NO DIRECT SELLING INVOLVED!Notify necessary departments to inform of appointments set.Forward ANY customers concerns to the correct department Manager and follow-up.
Requirements: Job Requirements   Dealership experience preferred but not requiredCall Center experience a plusProven track recordStrong record of positive Customer Satisfaction resultsTeam-orientedSubmit to and successfully complete MVR, background check, and pre-employment drug testValid driver's license with good driving record
Benefits: Benefits IncludeOur team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:Medical and prescription coverageBasic life insurance, 401(k) with company matchEmployee Assistance ProgramEmployee discounts on vehicle purchases, parts and servicePaid-time-offWe also offer a group of supplemental benefit plans including dental coverage, short-term disability, long-term disability, and supplemental life insurance.Opportunities for career advancement.**Please no phone calls or in person submittals - All applications must be completed and submitted online - We will review your resume and be in contact with you should it fit our current needs and requirements - Thank you for your interest in Stokes Automotive Group.
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