Ad Operations Manager 
Location: US, CA, El Segundo
Department: Product Development
Company profile: ConsumerTrack is a technology-centric internet marketing company built on a culture of excellence. We are the preferred digital advertiser for premium financial brands such as American Express, Discover, Allstate and Equifax. Through our 1600+ websites, we set the vision and the strategy for our clients to reach and connect with their target audience.At ConsumerTrack, we pride ourselves in having a team that exudes leadership, high initiative, creativity, and passion. By joining our team, you will have the opportunity to maximize your job performance and satisfaction with a company that is constantly growing.We are committed to recruit, retain, and promote employees with a diversity of backgrounds and life experiences. We believe such diversity fosters growth and innovation, ensuring we remain an industry leader.We’re currently looking for energetic, driven and entrepreneurial trendsetters for all areas of the #URL_2a5cb7925ac0d5929dbe762cfc72b186318a2597921e82d05639bbb5978f8089# you’re looking to advance your career and become a part of our team, we invite you to apply for our open positions.
Description: ConsumerTrack is a technology-centric internet marketing company built on a culture of excellence. We are the preferred digital advertiser for premium financial brands such as American Express, Discover, Allstate and Equifax. Through our 1600+ websites, we set the vision and the strategy for our clients to reach and connect with their target audience.We’re currently looking for an Ad Ops Manager to manage campaign delivery and identify improvements (process, training and system development) that impact our ability to recognize revenue from campaigns. The Ad Ops Manager work closely with the Product Development team in analyzing our current advertising model to help identify low hanging fruit, increase placements and explore other new revenue opportunities. This role will also collaborate with the Analytics team to provide stakeholders with real-time reporting of all campaigns. This person will report directly to the Director of Product and manage the Ad Operations team.Job function: Be the company expert in DoubleClick for Publishers, providing support and guidance on best ad serving practices and ensuring there are no roadblocks to campaign execution.Outline requirements, ad specs and QA new ad products as needed; work with various internal teams to launch new advertising campaignsHave full knowledge of all ad campaigns available on our sites, including specs, site functionality, general availability and performance of ad unitsProactively troubleshoot delivery and technical issues on both internal and external placements to ensure revenue recognition. Field and coordinate resolution of partner initiated issues / escalationsReview, test, schedule and optimize campaigns in one or several third-party ad server platforms as neededCommunicate technical issues (both verbal and written) in a manner that is easy for a non-technical audience to understandOffer full support for escalated issues where customer needs the comfort of knowing they have individuals who can assist them on a more personal levelProvide training (troubleshooting delivery issues, inventory management, understanding delivery priorities, optimization of campaigns, ad products, etc.) to other departments as neededReview and update trafficking documentation for best practices and training to be used by partners and internal resourcesDay to day team management including growth and development of direct reports
Requirements: 4+ years’ experience in digital advertising operationsExperience with DoubleClick DFP and DFA required.Experience in digital ad serving, including mobile, video, and rich media vendor products. Experience with Flash, HTML, JavaScript and rich media.Ability to analyze, modify and troubleshoot most ad typesHighly organized, detail-oriented, and able to proactively and effectively communicate informationAbility to work successfully with teams, handling multiple projects and meeting tight deadlines under pressureStrong analytical and creative problem solving skills
Benefits: Competitive salary with excellent growth opportunityWe will invest in you!Excellent medical, dental and vision plansPaid vacation, holidays, and sick days401k- We contribute 3% of employee’s salary!Free Gym Membership for elite Spectrum ClubsMonthly complimentary catered breakfast/lunchesMonthly employee outings (ex. Bowling, Paintball, Bonfire, etc.)We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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