Assistant Retail Manager -- Must LOVE Dogs
Location: US, CA, West Hollywood
Description: “Pride is a personal commitment.  It is an attitude which separates excellence from mediocrity.” – Author UnknownAs employees at Healthy Spot we feel pride in the work that we do.  We believe in inspiring healthy pet lifestyles by creating authentic experiences with customers and fostering a sense of community. At Healthy Spot, employees are team members, caregivers to four-legged friends, public educators, and role models.  Our pride in our work is what allows us to exceptionally serve dogs, customers, the Healthy Spot team, and our communities.We are looking for a passionate individual to assume the role of the Assistant Retail Manager.  This position will, with the help of the Retail or Store Manager, require the superstar individual to ubiquitously indoctrinate the culture of Healthy Spot, from instilling within the retail staff members the core values of Healthy Spot, to building rapport and trust with the customers and the community through product knowledge and providing unparalleled customer service. While displaying leadership to the team members of Healthy Spot, the Assistant Retail Manager will be working on his or her own professional and personal growth to become the Retail or Store Manager.The Assistant Retail Manager’s position is to make a difference by always keeping the best interest of the animal at heart.  This passion combined with personal pride is what Healthy Spot is looking for in this unique individual! The Ideal Candidate…MUST LOVE DOGS!MUST LOVE PEOPLE!Must be a passionate leaderMust believe in high standards - does not accept mediocrityMust have successfully held a Key Holder position or Assistant Manager position (or higher) for 1 - 2 yearsMust be an extrovert who loves interacting with and serving customersMust have a high level of dedication to learnMust be driven and committedMust have excellent oral communication skillsMust have a highly contagious energy around peopleMust be detailed oriented and enthusiastic about cleanlinessMust be flexible, punctual and reliableMust be able to lift 30 lbsMust be capable of working independently and in a team environmentMust be capable of dealing with various types of clientsMust be capable of handling a fast pace, high stress environmentMust be a self-starter and quick learner The Assistant Retail Manager Will…-Lead by the highest example in customer service, communication with staff, and indoctrination of Healthy Spot’s culture, mission statement, and core values-Train and coach team members on a consistent basis, ensuring that Healthy Spot’s WECARE is being performed at the utmost standard in providing quality customer service with the guidance of the Retail or Store Manager-Develop and coach each team member in helping the individual reach his or her potential with the help of the Retail or Store Manager-Identify future leaders and develop staff members to become managers with the guidance of the Retail or Store Manager-Ensure that each team member has the highest level of product knowledge in the products and services sold at the store location-Ensure that the store maintains its cleanliness and that products are presented properly in a timely manner-Meet or exceed retail sales goals and store goals through working closely with team members-Oversee inventory control and communicate frequently with Headquarters regarding inventory -Perform and teach Healthy Spot’s POS for employee purchases and returns-Effectively communicate with the Daycare and Grooming Departments to ensure that the operations of the store as a whole are running efficiently and smoothly-Oversee accuracy of team member time sheets, personnel files, and other administrative paperwork-Provide coaching and execute disciplinary action as required-Work with the community for specific events such as adoption events and holiday events-Attend management meetings and training as required-Perform other duties as assigned Please respond with a resume. Please also articulate the following: 1) Why you would be an immediate value adding team member2) Why are you the best candidate for the Assistant Retail Manager position3) What is your favorite breed and whyResumes without cover letters will not be considered.  It's your opportunity to allow us to get to know your unique personality!Healthy Spot Job Perks!!For Full Time Employees-Four different types of medical plans, and we also offer a dental and vision plan!-If your dog is under 30 pounds, bring them to work and have them stay in dog daycare!* All dogs must pass behavior temperament test and having UTD vaccination records. **Dependent on availability of space in Dog Daycare. This perk is available after the 90 day trial period** - 30% off all Treats/Supplies!!-15% of all Food!!-15%-30% Grooming discount - dependent upon long hair/wired hair and size of dog.Part Time Employees-If your dog is under 30 pounds, bring them to work and have them stay in dog daycare!* All dogs must pass behavior temperament test and having UTD vaccination records. **Dependent on availability of space in Dog Daycare. This perk is available after the 180 day trial period** - 30% off all Treats/Supplies!!-15% of all Food!!-15%-30% Grooming discount - dependent upon long hair/wired hair and size of dog. Company DescriptionWe are a fast growing, upscale, upbeat, healthy and earth friendly pet products and services store. As our company grows, we are always looking to add new members to our team. We look for team members to grow with our company and are looking for individuals to stay with us long term.  In that sense, our recruiting efforts are stringent to find the unique individual. We realize our success is based on our team members.  Without the individual personalities and quirks that shine in and out of the Healthy Spot atmosphere, Healthy Spot would not exist.  As such, we love to promote from within and spend time and resources to foster each team member’s growth.  We are proud to see team members grow from entry level to manager positions and see them gain skills and confidence both professionally and personally!Our Los Angeles stores make customers feel welcomed and at ease! We have expanded into our first store in Costa Mesa in January 2014, and have opened our first Long Beach store location on May 31, 2014! We are committed to unleashing each family's passion for their dogs by offering the finest products and services, quality information and highest care while breeding social awareness of humane compassion and canine education for the community -- all for your dog's mind, body, and bowl.
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