Question: what is the difference between role conflict and role ambiguity?
Answer: Role conflict arises when individuals are faced with inconsistent or incompatible demands (Biddle, 1986; House and Rizzo, 1972; Kahn et al., 1964; Rizzo et al., 1970), whereas role ambiguity refers to uncertainty about which tasks and responsibilities are part of the role (Biddle, 1986).