Question: can tui cancel my holiday?
Answer: If you wish to cancel your TUI holiday, please do so by using our 'Manage My Booking' service. If you purchased TUI Travel Insurance and believe you may need to notify us of a claim, please call AXA Insurance on 0330 024 8094. Lines open: Monday to Friday 8.00am to 6.00pm and Saturday 9.00am to 12.00pm.