Question: what are the qualities of professional communication?
Answer: Listening. Being a good listener is one of the best ways to be a good communicator. ... 
Nonverbal Communication. Your body language, eye contact, hand gestures, and tone of voice all color the message you are trying to convey. ... 
Clarity and Concision. ... 
Friendliness. ... 
Confidence. ... 
Empathy. ... 
Open-Mindedness. ... 
Respect.