Question: what to say when your friend is crying?
Answer: 1) “Talk to me about it.” It helps to offer a lending ear to someone who wants to chat. ... 
2) “It's okay to be sad.” ... 
3) “I'm here with you.” ... 
4) “I'm here to listen.” ... 
5) “Let's solve this together.” ... 
6) “Call me when you want to talk.” ... 
7) “The same thing has happened to me.” ... 
8) “Don't be afraid to seek help.”