Question: what are the quality management principles?
Answer: Principle 1: customer focus. ... , Principle 2: leadership. ... , Principle 3: people involvement. ... , Principle 4: process approach. ... , Principle 5: systematic approach to management. ... , Principle 6: continual improvement. ... , Principle 7: factual approach to decision making. ... , Principle 8: mutually beneficial supplier relations.