plugs/shoelaces/fridge magnet to remind them of their commitment to energy use reduction (Norm Appeals, Prompts).20/20 workplace program:20/20 partnered with Green$aver, Pollution Probes S.M.A.R.T. Movement program and the Smart Commute Association to bring energy efficiency to companies across the Greater Toronto Area (Work Programs). Each company that signed up for the program received a welcoming package, filled with information to help the workplace coordinator communicate the program to its employees.20/20 also worked with the participating workplaces to organize lunch and learn events and education displays where employees could sign up for their free copy of the 20/20 Planner.20/20 EcoSchools program:20/20 partnered with the Ontario EcoSchools initiative to bring the 20/20 Planner (revised for student use and called the 20/20 EcoSchools Planner) to teachers and their students. Staff from the regional health units worked with local school boards to invite teachers to participate in the program. 20/20 focused predominantly in Grade 5 classrooms where energy conservation is a curriculum requirement for this grade. 20/20 also encouraged schools in the Greater Toronto Area to tie the 20/20 EcoSchools program to annual environmental events such as Earth Week in April, Clean Air Day in June and International Walk to School month in October.Incentives for participating schools in the Greater Toronto Area included: 1) monthly pizza lunch prize draw for classroom and, 2) opportunity to win a "clean air" presentation by a Clean Air Champion. Participating classrooms also received a colourful child-focused poster with stickers. Schools that registered a minimum of three classrooms also received an attractive school banner.Students of the participating classrooms received copies of the 20/20 EcoSchools Planner to take home to their families (School Programs that Involve the Family).A teachers guide was also sent to the teachers outlining instructions for participating, curriculum connections, and additional resources to enhance the 20/20 program in the classroom.Schools outside of the Greater Toronto Area could also download the 20/20 EcoSchools Planner and the teachers guide from the 20/20 program web site.20/20 community pilot:20/20 partnered with local community agencies to deliver the program to selected communities who first language is not English. Participating communities translated 20/20 materials, including part of the 20/20 Planner to different languages, including Spanish, Chinese, Tamil, Punjabi and Arabic. The 20/20 Planner also included energy saving tips for people living in multi-units residences thus expanding the reach of the program (Overcoming Specific Barriers).Financing the Program20/20 received funding from the Toronto Atmospheric Fund, the Climate Change Action Fund, Environment Canada Ontario Region, Ontario Ministry of the Environment, Ontario Ministry of Energy, TD Friends of the Environment Foundation, and the EcoAction Fund in the development and implementation of the program. Many program partners also provided in kind support throughout the course of the program.Measuring AchievementsIn the spring/summer of 2004, Toronto Public Health conducted a participant survey to assess if program participants used the 20/20 Planner (the programs central resource) to achieve reductions in energy use and to determine the specific actions that they were taking. This information was used to quantify the emissions reductions related to the energy saving activities undertaken by the participants. The study involved