surveys asked participants basic knowledge and awareness questions about climate change and energy efficiency. These tests were designed to assess the change in participants knowledge and awareness of climate change and energy efficiency as a result workshop attendance.Post- workshop evaluation At the end of the workshop, participants also completed an evaluation form that assessed participants' reaction to the workshop.Pledge- and follow up- monitoring Participants were invited to complete a voluntary pledge form at the workshop, committing themselves to one or several specific actions to reduce their personal energy consumption. The pledge was on NCR (no carbon required) paper to allow participants to keep one copy for themselves, while leaving the other copy with trainers for follow-up purposes. Following the workshop, pledges were entered into a database which tallied the estimated greenhouse gas emissions (kg and tonnes) pledged to be saved or reduced.Follow-up & Monitoring ProgramThe ABC program developed and designed a follow-up and monitoring program to track longer term behaviour changes as a result of the workshop and to encourage further action. Data collected during the workshop delivery (e.g. participant name, email, evaluation form and pledges) were entered into a sophisticated program designed using Microsoft Access.Two and six months after the workshop delivery, each participant was contacted by email. The email message reported the progress of the program and asked the participants to click on a personalized website address where they could report what pledged activities they had completed. The hotlink greeted participants by name and reminded them about what actions they had pledged to do at the workshop. The interactive website urged participants to answer a series of questions relating to their pledged actions and calculated the amount of greenhouse gas emissions saved as a result of their achieved actions to date. This site also included a survey that queried participants on the changes to their attitudes and behaviour as a result of the workshop. Those without email received a letter through mail or fax requesting participants to complete a hard copy of the pledge and fax back, the returned forms were also entered into the database.The Access database was designed to track the actions that participants pledged to do, the actions they completed, and the estimated GHG savings of those actions. Workshop summary reports were also produced which included data such as the amount of greenhouse gases saved, the follow-up response rate, change in awareness or behaviour, etc. These reports could be produced on a program basis (ABC or Count Me In!), or by company, province or individual workshop. The individual workshop and company reports were provided to the company contact who could communicate the results to employees through newsletters, intranet sites, posters and/or company meetings.ResultsWorkshop trainers delivered over 175 workshops to over 3,500 participants between May 1999 and August 2000. Participants pledged to decrease an estimated 5,990 tonnes of greenhouse gases each year, an average of 2 tonnes/per participant that completed a pledge form. The top 5 actions pledged include: Keep tires fully inflated (1,302 pledges) Turn off lights when not in use (1,188 pledges) Recycle more (1,154 pledges)