government action wasadded to the Citizenship Territories program, concerned with making internetreach rural areas. As it is hard to find anyone interested in investing in thistype of connection and training in places with such low demographic density there are only isolated initiatives, as we stated the government decided to takethe first steps on a large scale. Digital Territories is the CitizenshipTerritories sub-program responsible for setting up telecenters in the territories.Such public and free use spaces can be set up in land reform settlements (assentamentos da reforma agraria), agricultural schools, traditional communities, laborunions or in Rural Family Houses[1]. Thefirst telecenters, called Digital Houses, were inaugurated in 2008, and thegoal is to equal the number of Citizenship Territories by 2010 that, by that time,will have reached 120. 2.2 How did we get thatfar?The creation of theDigital Inclusion Technical Committees for the Electronic Government in 2003 motivateddifferent government initiatives in digital inclusion, all of them grounded inthe belief that e-gov would onlybecome a real agent of democracy if people had access to the information andservices available on the internet.It was not long before that the Ministry ofAgrarian Development, responsible for the development of rural areas, started itsown initiatives. The first thing to be done was to define how to implementtelecenters in rural areas, far from any kind of technological support. Amethodology had to be defined, in accordance with the communities way ofworking, ideas had to come from the communities (bottom-up), respecting localsingularities, and not only from decision-makers or academicians (top-down). The MDA s Agrarianand Rural Development Studies Centre (Nead) led the task of defining theguidelines for digital inclusion in rural areas. Nead is a project for technical cooperationbetween the Ministry of Agrarian Development (MDA) and the Inter-AmericanInstitute for Cooperation on Agriculture (IICA) that seeks to contribute to theimprovement of rural development policies, by promoting studies and research withthe purpose of evaluating and improving public policies aimed at agrarianreform, family agriculture and sustainable rural development (NEAD, 2008). Nead began this task by gathering informationabout different digital inclusion initiatives, mainly in rural, but also inurban areas. Many different projects and even ideas were heard, and Neadsponsored two different academic institutions to propose the development andimplementation of methodologies that became pilot experiences on how to conductdigital inclusions in rural areasThe first one was in the state of Ceara. Theproject, named Rural Digital Inclusion Centers (CRID Centros Rurais de Inclusao Digital), was developed by MultimediaLaboratories, at the Federal University of Ceara. Its methodology is based onfour areas: laboratory management,digital inclusion, computers for education, and distance learning. The firstCRID was implemented in 2004 sponsored by Nead, the National Institute ofColonization and Agrarian Reform (Incra), and the Bank of Northeast Brazil(BNB). Each CRID is a computer education laboratory [...] with the mediationpromoted by a local school (MATTOS, 2005) which means that education has acentral role.The second pilot experience was in thestate of Rio Grande do Norte. In 2006, the Federal Center for Technological Educationof that state (CEFET-RN) implemented an experience named Digital InclusionCenter, sponsored by the Ministry of Mines and Energy (MME), the Sao FranciscoHydroelectric Company (Chesf), and the Cerro Cora