changes as a result of the workshop such as turning lights off, driving less, lowering night time temperatures in their homes, installing low flow showerheads and re-insulating their homes, etc.The feasibility study and pilot workshop both supported the idea that employee based training was an effective way to reach out to Canadians on the climate change issue and promote action. At that time, this was the first program of its kind in North America.Delivering the ProgramWorkshop descriptionThe climate change workshop was a one and a half or two- hour interactive workshop focused on developing awareness and understanding of climate change, and the actions which individuals could take to reduce their own greenhouse gas emissions. The workshop was designed by professional adult educators and applied the principles of adult education. Some key principles used in the design included: adults learn by doing (as opposed to passively listening or watching) and there are differing learning styles. Lengthy lecture segments were also avoided.The training program has the following key features:An introductory lecture on the science of climate change. A compelling mini-lecture created a need to know around the issue of climate change. The lecture covered the primary causes and projected impacts of climate change. After the lecture, participants better understood the issue and its importance, and felt compelled to learn what they could do about the issue. (Building Motivation Over Time)A group activity that highlights what can be done. Participants played a game that allowed them to actively evaluate and then choose the most energy saving measures based on the relative ease or difficulty of implementation, and the relative amount of energy savings. This creative learning activity exposed participants to more than 30 energy efficient measures in an enjoyable game format that was much more likely to lead to retention of the information than simply lecturing about energy saving measures.A lecture and facilitated discussion about how we can all make a difference. This section embodied an inspirational message intended to illustrate that it is possible for individuals to collectively make a difference and contribute to adoption of new social norms (Norm Appeals). The facilitated discussion encouraged participants to reflect on their own experience and report examples of issues where they have witnessed changing social norms (drinking & driving, smoking at the workplace, etc).An opportunity for participants to commit to energy efficient actions. Participants were encouraged to undertake small, realistic actions, appropriate for their own circumstances, which would start them on the road to increased energy efficiency. Completing and signing the voluntary pledge (part of a national Pledge Program) was a subtle, yet definite kind of commitment (Obtaining a Commitment) increasing the chance that participants would actually adopt one or more actions.(See Count Me In! pledge at the end of this report)Post workshop monitoring and reinforcement. To assist participants with retaining the workshop information and motivating action, a follow-up prompt was delivered by fax, mail or email to all workshop participants. The prompt reported the estimated GHG savings for the program to date (Feedback) and reminded the participants of their individual workshop pledges (Prompts). The monitoring