Fix DNS_PROBE_FINISHED_NXDOMAIN for Desktop and Mobile
Published: 2023-04-10 04:57:50



When you encounter the **DNS_PROBE_FINISHED_NXDOMAIN** error, you will see a message which states that the web browser cannot find the server IP address. This issue can be frustrating as it prevents you from accessing the website.

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Fortunately, there are many easy solutions to this problem. This article will show the reasons behind the DNS_PROBE_FINISHED_NXDOMAIN error and how to check for them. In addition, we will share nine methods to fix this error.

The reason for **DNS_PROBE_FINISHED_NXDOMAIN** is typically due to a misconfiguration or problem with your DNS. DNS is short for Domain Name System, which helps direct traffic on the internet by connecting domain names with actual web servers. Essentially, it takes a human-friendly request – a domain name like kinsta.com – and translates it into a computer-friendly server IP address – like 111.111.111.111

When a user enters a URL in their web browser, DNS gets to work to connect that URL to the IP address of the actual server. This is called DNS name resolution and involves a DNS recursor querying various nameservers to figure out the actual IP address of a server.
If DNS fails to resolve the domain name or address then you might receive the **DNS_PROBE_FINISHED_NXDOMAIN** error. The NXDOMAIN part stand stands for Non-Existent Domain. Read more about DNS and how it works.

DNS_PROBE_FINISHED_NXDOMAIN Error
DNS_PROBE_FINISHED_NXDOMAIN is an error that occurs when your DNS fails to resolve the domain name or address. It happens when the Domain Name System (DNS) fails to connect domain names with actual web servers. The NXDOMAIN part stands for Non-Existent Domain.

Why Does the **DNS_PROBE_FINISHED_NXDOMAIN** Error Occur?
**DNS_PROBE_FINISHED_NXDOMAIN** can happen for several reasons:

A web browser cannot locate the target website because the domain is not registered or has expired.
The domain is not pointing to any IP address.
There is a misconfiguration in the DNS settings of the user’s computer, so it cannot resolve the domain.
A VPN or antivirus software interferes with the network settings.

The issue comes from the internet provider.

On Google Chrome, you will see a message that says This site can’t be reached if you are experiencing the DNS_PROBE_FINISHED_NXDOMAIN error. Other browsers will have their own messages, which we will show at the end of this tutorial.


Some ways to prevent the DNS_PROBE_FINISHED_NXDOMAIN error from happening as a website owner include:

- Verify your domain ownership information within 15 days of registering the domain. Otherwise, ICANN may suspend it. To unsuspend a domain, look for the verification email in your inbox and follow the instructions.
- Use the nameservers provided by the website’s hosting provider so that the domain points to the right site.
- Check the domain’s DNS records. The A record, in particular, is responsible for pointing the domain name to the IP address. Hostinger clients can do this via the DNS Zone Editor.
- Renew the domain’s registration before its expiration date. The life cycle of a domain shows that:
- Your domain enters a grace period from 0 to 45 days after expiring. You will not have to pay additional fees if you renew the domain during this period.
- Once you enter the redemption period, which lasts up to 30 days, there is an additional cost to activate the domain again.
- If your domain is in the pending deletion stage, you will need to wait until the domain name is available for re-purchase.


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