PagerDuty Community Update September 9, 2022
Tags: devops, incidentresponse, automation
Published: 2022-09-09 16:53:44

Hi everyone! Welcome to the PagerDuty Community Weekly Update! Here you’ll find what’s going on in PagerDuty land. We’re all over the place this week! Kat’s in Austin, Mandi’s in Charlotte, and Scott’s on vacation. 

## Cool Stuff
The [PagerDuty Life Hacks](https://community.pagerduty.com/forum/t/introducing-pagerduty-life-hacks/3845) challenge is now closed! We hope you got your life hack in. We’re looking forward to seeing all of the entries!

September is Global Preparedness Month. PagerDuty’s facilities staff uses PagerDuty to coordinate real-time response as part of our preparedness practice. Jason Flint shares more on our [blog](https://www.pagerduty.com/blog/pagerdutys-global-preparedness-month-returns-securing-our-hybrid-workplaces-from-emerging-threats/). Jason is an interesting dude. We had him on [Twitch](https://www.youtube.com/watch?v=M1lF7CbkG4s&list=PLW0xKyjystaOwwYODuuvKdte7STOpU6jt&index=17&ab_channel=PagerDutyInc.) last year to talk about this use case.

## Find us in person!
We have live in-person sessions coming up! 
- Mandi presented at DevOpsDays [Charlotte](https://devopsdays.org/events/2022-charlotte/welcome/) this week. Look at this amazing venue! {% embed https://twitter.com/lnxchk/status/1567852051945725952 %} [
Trip Longworth](https://twitter.com/thelongshanx) live-tweeted the whole session!
{% embed https://twitter.com/thelongshanx/status/1567861686773714946?s=46&t=1MKiQPUaBEgsZbLexO5t9A %}
Next week, she’ll be at DevOpsDays [DC](https://devopsdays.org/events/2022-washington-dc/welcome/) to co-present _Reducing Trauma in Production with SLOs and Chaos Engineering_ with Julie Gunderson. There’s still time to [register](https://www.eventbrite.com/e/devopsdays-dc-2022-tickets-345684861727)!

- Kat was at [DeveloperWeek Cloud](https://www.developerweek.com/global/conference/cloud/) this week live in Austin and will be at their virtual followup September 13-14 to give her talk _Happy Agents = Happy Customers_. She’ll be at [Dreamforce](https://www.salesforce.com/dreamforce/) (wow!), September 19-22 in San Francisco, to present _Automate Incident Response Between Operations & Customers_, and at [ElevateCX](https://elevatecx.co/) September 29 & 30 in Denver, to give her talk _Happy Agents = Happy Customers_.

- Scott is taking his talk _Built-in Testing in Go is More Than Just Passable_ to [GoLab.io](https://golab.io/) October 2-4 in Florence, Italy **and** at [Indy.Code()](https://indycode.amegala.com/) October 19!

We hope to see you! Say hi, we might have PagerDuty stickers. :D 

Our automation folks are looking to start some in-person meetings with members of the Rundeck Open Source community. If that’s you, let us know! 

## We’re also virtual!
Mandi will be part of the _Community of Practice Roundtable_ session at [ChefConf](https://www.chef.io/chefconf) on September 13.

Tara will be presenting _Stories Make Meaning. Meaning Makes Change_ at [Drupal Diversity & Inclusion Camp](https://www.eventbrite.com/e/drupal-diversity-inclusion-camp-2022-tickets-318864982747). Join Tara for a deep dive into storytelling & how it can help you at work. Yes, even if you're an engineer. 

PagerDuty Staff SRE [Rich Lafferty](https://twitter.com/mendel) will be presenting at [Sumo Logic Illuminate](https://www.sumologic.com/illuminate/) September 13-14! Add his session _Service Level Objectives: The secret sauce behind service reliability and high performing teams_ to your on-demand schedule! Hear more from Rich in his [episode of our podcast](https://www.pageittothelimit.com/ha-and-dr-with-rich-lafferty/).

Mandi’s also going to be at Conf42 [Incident Management](https://www.conf42.com/im2022) on September 29th. Check out the event details on the [Conf42 site](https://www.conf42.com/im2022). 

## On the Podcast
This week, PagerDuty’s own Jake Cohen joined Mandi to talk about [Runbook Automation](http://pageittothelimit.com/runbook-automation-with-jake-cohen/). Don’t miss it! Subscribe to Page it to the Limit on your favorite podcast app, or listen online! 

We publish new episodes about twice a month, so make sure to subscribe so you don’t miss any.

## On Twitch
We’re on [Twitch](https://twitch.tv/pagerduty) three times a week, covering all things PagerDuty. Our regular shows are:
- PagerDuty Garage, the show about the PagerDuty API: Mondays at 10am Eastern / 7am Pacific
- Terraform Time: Mondays at 4pm Eastern / 1pm Pacific
- HowTo Happy Hour: Fridays at 4pm Eastern / 1pm Pacific. 
Follow our channel for alerts when we go live! You can also view our most recent episodes on [Twitch](https://www.twitch.tv/pagerduty/videos). You can see some of our earlier streams on the [YouTube playlist](https://www.youtube.com/playlist?list=PLW0xKyjystaOwwYODuuvKdte7STOpU6jt).

The Process Automation folks will be back with us on September 13th at 1pm Eastern / 10am Pacific to talk about the 4.6.0 release! Missed the 4.5.0 stream? It’s on [YouTube](https://www.youtube.com/watch?v=tZqSPUrT5IU). 

Coming up later in September, our data science folks will be joining the HowTo Happy Hour to talk about some of the features of Intelligent Alert Grouping. Sign up for a [reminder](https://twitchiaghhh.splashthat.com/)!

## Get in Touch
If you have a question about PagerDuty, check out our [Community Forums](https://community.pagerduty.com) for advice from friendly folks. If you’d like to be on our podcast or Twitch, or just say hi, email us at community-team@pagerduty.com. We’d love to hear what you’re doing with PagerDuty!

## Follow us on Twitter!
- [Scott](https://twitter.com/stmcallister)
- [Kat](https://twitter.com/strawberryf1eld)
- [Tara](https://twitter.com/sparklingrobots)
- [Mandi](https://twitter.com/lnxchk)
- [Podcast Account](https://twitter.com/pageit2thelimit)
- [PagerDuty Main](https://twitter.com/pagerduty)