Puppet’s Migration to Jira Cloud next Friday
Tags: puppet, maintenance
Published: 2023-03-01 23:35:37

---
title: Puppet’s Migration to Jira Cloud next Friday 
published: true
description: Puppet’s Migration to Jira Cloud, next Friday 2023-03-10 
tags: puppet, maintenance
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# published_at: 2023-03-01 23:01 +0000
---

| ⚠️ Update:                                                |
|-----------------------------------------------------------|
| Some projects have been reverted. By this we mean that the Jira Cloud version has been marked as read-only and the canonical version has reverted again to the existing `tickets.puppetlabs.com` version.<br><br>We took this step because we're migrating projects iteratively, meaning that internal projects are still running on our good old [Jira Server instance](tickets.puppetlabs.com). Unfortunately, linking between different instances is not possible, and this made work-in-progress epics that used these tickets un-closable.<br><br>Unsurprisingly, engineers aren't super happy about not being able to mark their work as complete and the required projects were reverted in order to unblock their progress.<br><br>The public projects are still viewable with all information up until the migration, but moving forward we are going to need to re-evaluate how to interact with the public. More on that to come, so watch this space! We have identified any ticket that was filed on the public JIRA instance while it was live and will be reconciling that with our internal instance.<br><br>See the table below for the status of each project. |

Puppet’s public facing Jira projects will be moving to a new Jira Cloud instance at https://puppet.atlassian.net **starting on Friday 2023-03-10**. See the attached list for all the projects being migrated.

If you have been identified as a user in the Puppet Jira instance at https://tickets.puppetlabs.com, then you should also have received an email with these instructions.
  
The migration will begin at [5:00 PM Pacific Standard Time Friday 2023-03-10](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Puppet+Jira+Cloud+Migration+Begins&iso=20230310T17&p1=202). The migration is expected to be completed by [12:00 PM Pacific Standard Time Sunday 2023-03-12](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Puppet+Jira+Cloud+Migration+Completion&iso=20230312T12&p1=202). Once the migration is complete, the listed projects will be accessible at https://puppet.atlassian.net, and archived in the Puppet Jira instance at https://tickets.puppetlabs.com. 
  
Please do not make any changes to these projects after the beginning of the migration at [5:00 PM Pacific Standard Time Friday 2023-03-10](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Puppet+Jira+Cloud+Migration+Begins&iso=20230310T17&p1=202), as the changes may not be migrated. 
  
If you already have an Atlassian account registered with the email address you used at https://tickets.puppetlabs.com, that account will be granted access to Puppet’s Jira Cloud instance. If you did not already have an Atlassian account, you will first need to reset your password to use it with Puppet’s Jira Cloud instance. To do that, visit [the Atlassian password reset page](https://id.atlassian.com/login/resetpassword), enter your email address, and a password reset link will be emailed to you. If you would prefer not to keep your Atlassian account, you can delete it following [Atlassian's instructions](https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/).

Got more questions? Stop by [Office Hours](https://www.puppet.com/community/calendar) next Thursday at [11am Pacific Standard Time](https://www.timeanddate.com/worldclock/fixedtime.html?msg=Puppet+Jira+Cloud+Office+Hours&iso=20230309T11&p1=202).

| Project                                 | Key         | Status   | 
|-----------------------------------------|-------------|----------|
| Beaker                                  | BKR         |          |
| Community Package Repository (Archived) | CPR         |          |
| Contributor License Agreement           | CLA         |          |
| Documentation                           | DOCUMENT    |          |
| Editor Services (Archived)              | EDITSVCS    |          |
| ~~EZBake~~                              | ~~EZ~~      |          |
| ~~Facter~~                              | ~~FACT~~    | reverted |
| Hiera                                   | HI          |          |
| HOCON (Archived)                        | HC          |          |
| Impact Analysis Service (Archived)      | IAS         |          |
| Infrastructure Automation Content       | IAC         |          |
| Internationalization                    | INTL        |          |
| Leatherman                              | LTH         |          |
| MCollective                             | MCO         |          |
| MCollective Plugins                     | MCOP        |          |
| ~~Modules~~                             | ~~MODULES~~ | reverted |
| Native Puppet                           | NPUP        |          |
| Network Device Types                    | NETDEV      |          |
| OS Images                               | IMAGES      |          |
| ~~Puppet~~                              | ~~PUP~~     | reverted |
| ~~Puppet Agent~~                        | ~~PA~~      | reverted |
| Puppet Catalog Preview                  | PRE         |          |
| Puppet Communications Protocol          | РСР         |          |
| Puppet Development Kit                  | PDK         |          |
| Puppet Enterprise                       | ENTERPRISE  |          |
| Puppet Forge                            | FORGE       |          |
| Puppet Integrations Engineering         | PIE         |          |
| ~~Puppet Server~~                       | ~~SERVER~~  | reverted |
| Puppet Strings                          | PDOC        |          |
| ~~PuppetDB~~                            | ~~PDB~~     | reverted |
| R10K                                    | RK          |          |
| Razor                                   | RAZOR       |          |
| Trapperkeeper                           | TK          |          |
| ~~Vanagon~~                             | ~~VANAGON~~ |          |
| VM Pooler                               | POOLER      |          |