How to Troubleshoot the QuickBooks Error Code 6069?
Tags: news, business, webdev
Published: 2023-04-13 07:02:56

Users who try to gain to the Company files in QuickBooks may come across Error code 6069. Inadequate rights to access the company files and or a corrupted or damaged company file are the main instigators behind this error. Read the article till the end to [get rid of QuickBooks error 6069](https://qbsenterprisesupport.com/fix-quickbooks-error-6069/). The error message may read: “QuickBooks has encountered a problem and needs to close. We apologize for the inconvenience.”

## Main reasons that can spark QuickBooks Error 6069

•	Incomplete QuickBooks installation.
•	Antivirus software might be set up wrongly.
•	There might be some unapproved third-party apps conflicting with QuickBooks.
•	Excessive Temp files can lead to this error.

## Different fixes for QuickBooks Error Code 6069

This error occurs when there is an issue with the company file or if the file is open in single-user mode. Here are some steps you can take to fix such error:

**Fix 1: Add QuickBooks as a trusted program**

Users should add QuickBooks as an exception in their antivirus software and Windows Firewall as their first and most important action.

**Fix 2: Use chkdsk command in command prompt**

•	Click on the Start menu.
•	Enter "cmd," right-click the icon, and choose "Run as Administrator."
•	Hit the Enter key after typing "chkdsk" into the command prompt.
•	The scan will begin, and depending on how much disc space is taken, it might take a while.
•	After you're done, restart your computer.
•	Make an attempt to open the Company file that was showing Error 6069.

**Fix 3: Rectify the extension of the Company File**

•	Proceed to the QuickBooks folder.
•	Search for the company file facing the error in the QuickBooks folder.
•	Double-check if the company files ends in the [.qbw extension](https://qbsenterprisesupport.com/open-qbw-file-without-quickbooks/).
•	If not, alter the extension.

**Fix 4: Use QB Database Server Manager**

•	Click the Start button and type "database."
•	Open the [QuickBooks Database Server manager](https://qbsenterprisesupport.com/install-and-use-quickbooks-database-server-manager/).
•	If the same doesn’t show up, download and install the QuickBooks Database Server Manager from the official Intuit website.
•	Run the tool and click on Scan folders option.
•	Afterward, choose Add folder.
•	Select the Company file folder and start the scanning procedure.
•	Restart QuickBooks and access the company file after the scan is finished.
•	If everything goes according to plan, QuickBooks Error 6069 should be resolved.

**Fix 5: Delete Temporary Files**

•	Hit on the Start button and type "cleanmgr."
•	Open the Disc Clean up Tool.
•	Select the C Drive and check mark the option besides the temporary files.
•	Proceed with the disc cleanup process.
•	Once finished, restart QuickBooks.

**Fix 6:  .ND and .TLG Files should be renamed**

•	Right-click on the QuickBooks desktop icon.
•	Next, click Properties, then select the Open File Location tab.
•	Find the .ND and .TLG files in the QuickBooks folder and Rename them one by one. Just add ..old at the end of the filename.
•	Restart QuickBooks.
•	Reopen the company files through QuickBooks.

**Fix 7: Uninstall third-party conflicting programs**

•	Launch the Control Panel from the start menu.
•	Open Programs and Features.
•	Select the conflicting programs and then opt for Uninstall.
•	After removing all the incompatible software, restart the computer.
•	Try again to access the same company file that was displaying such error. 
•	Hopefully, the error should be fixed by now.

**Fix 8: Manually resolve the error**

•	Restart QuickBooks and your computer. Sometimes, a simple restart can resolve the issue.
•	Check if the company file is open in single-user mode. If it is, switch to multi-user mode. Go to the File menu and select "Switch to Multi-User Mode.
•	Make sure that all users have logged out of the company file. If any users are logged in, ask them to log out.
•	Check if any updates are available for QuickBooks. If there are, download and install them.
•	If the issue persists, try copying the company file to a new location and then opening it. Go to the File menu, select "Utilities," and then choose "Copy Company File for QuickBooks Online." Save the file to a new location and then try to open it.
•	If none of the above steps work, you may need to restore a backup of your company file or contact the support team for further assistance.

**Conclusion**

Having visited the multiple fixes, we hope that the walkthrough helped users fix QuickBooks Error Code 6069. If you are still facing any technical issues, just reach out to our [QuickBooks desktop error support](https://qbsenterprisesupport.com/quickbooks-error-support/) team of experts at **1-800-761-1787**.