Developing a Diagnostics Management Application with Improved Data Security Using Mendix Solution
Published: 2023-04-04 11:39:07

Companies associated with healthcare industry provide clinical services, drug manufacturing, medical equipment, and healthcare-related support services such as insurance. These companies play an important role in the diagnosis, treatment, and management of illness, nursing, injury, and disease. As we all know, the healthcare industry is vast, with many departments, and each department has a massive database to maintain, update, and keep track of. It also provides preventive, remedial, and therapeutic services to patients.

To provide these services, healthcare providers such as doctors, nurses, medical administrators, insurance companies, government agencies, medical equipment manufacturers, and pharmaceutical companies must work together. Keeping track of all these areas and getting results when needed is a challenge for today’s healthcare providers.

Diagnostics Management Applications play an important role in assisting healthcare providers and patients to get the reports on time. Let us see how by reading the blog below.

## What is Diagnostics Management Application

DMA – A Diagnostic Management Application is a software solution that aids healthcare professionals in managing the diagnostic testing procedure for their patients. DMAs are frequently used to aid in problem identification and troubleshooting, performance optimization, and downtime prevention in sectors like manufacturing, automotive, aerospace, and healthcare.

Users can often plan and monitor diagnostic tests, gather and analyze data, and produce reports and warnings using DMAs. Additionally, they might have capabilities for predictive maintenance, root cause analysis, and error tracking. To give a complete picture of the machinery and procedures, DMAs are frequently combined with other tools and systems, such as enterprise resource planning (ERP) systems and maintenance management systems.

Through proactive maintenance and the early detection of issues, a DMA’s major objective is to increase efficiency and reliability. Employing a DMA enables businesses to lower the costs related to unscheduled downtime while also enhancing the overall efficiency of their machinery and procedures.

## How do organizations use Diagnostics Management Application?

To increase productivity and dependability, organizations use diagnostics management applications (DMAs) in a variety of ways, including the following:

DMAs gather data from diagnostic tests and give tools for analyzing that data to discover faults and possible difficulties. They also let users to schedule and track diagnostic tests for equipment, systems, or processes, ensuring that all relevant tests are conducted on a regular basis.

DMAs can provide reports and warnings based on the findings and analysis, assisting users in identifying and prioritizing problems. The ability to track errors and assist users in determining the source of difficulties allows companies to take corrective action and avert more problems.

Employing a DMA enables businesses to increase performance overall while enhancing the effectiveness and dependability of their machinery and operational procedures.

## What are the issues with Diagnostics Management Application Based on Legacy Technologies

Modern diagnostic management software may contain more features than legacy systems, which can limit the usefulness of the system and the standard of care given to patients. It may be challenging to share patient data and coordinate care when legacy systems are unable to communicate with other systems in an efficient manner.

The user interfaces of legacy systems may frustrate healthcare personnel, which could result in overall decline in the quality of patient treatment.

Legacy systems might be more susceptible to cyber assaults due to security flaws, which could expose private patient information. It could be more challenging to manage and maintain, needing more effort and resources to keep them up and running. Higher expenses for healthcare providers may result from this.

## What are the needs of a modern-day Diagnostics Management Application using Mendix?

To be effective and efficient, a modern diagnostics management application (DMA) employing [Mendix solutions](https://www.indiumsoftware.com/mendix-partner/) low code platform may need to adhere to several standards. A Mendix-based contemporary DMA might require the following things:

DMAs may need to be flexible and configurable to fulfil the unique needs and specifications of various businesses and sectors. They must be able to adjust their scale up or down as necessary to consider changes in the quantity of diagnostic tests being run or the size of the company.

DMAs may need to be integrated with other systems, like enterprise resource planning (ERP) systems or maintenance management systems, to provide a comprehensive perspective of equipment and operations. They should have an easy-to-use interface that is understandable even to users with limited technical skills.

To secure sensitive information and adhere to applicable regulations, the applications should be designed with data security and privacy in mind and be easily accessible from a variety of devices and allow users to access and utilize the system from anywhere.

## The Success Story

The client is a well-known expert in MRI diagnostics and offers image diagnosis services across several US locations.

## What were the issues with our client’s Diagnostics Management Application?

The client’s system has a significant amount of patient data as well as other pertinent information because it is one of the busiest diagnosis centers.

This greatly complicated the process of tracking payments and delivering reports, etc. A platform is required to make talks between medical facilities and the lawyers who represent the patients easier. To manage all approvals, billing, delivery reports, and payment structure, the client wanted to create an application.

## What are the business requirements?

The client required an application to achieve the following corporate objectives while facilitating simplicity and automation inside the current system.

- Develop an application that integrates delivery report, billing, and approvals and improve the case management.
- Assistance with HL7 talks for the attorney with other medical facilities.
- Scalable architecture that can accommodate the portal’s future growth and association.

## How we did it

Utilizing Mendix, we created an application based on a business need that enabled the following features

- An innovative system to improve end-user usability with a strong emphasis on streamlining the approvals and invoicing process was created.
- Interaction between the application and EXA to convert HL7 files into regular files.
- Developed HL7 engine integration.
- Lowered the need for manual intervention in the approvals and denials processes, which also decreased the need for communication via FAX and email.

## What are the results we have delivered?

- After the installation procedure was complete, encrypted data transfer boosted data security by 93%.
- The efficiency and productivity of the stakeholders increased as the approval and rejection processes were made simpler.
- Automated billing conversion reduced manual involvement by up to 60% when switching from paper billing to electronic billing.
- Attorneys were able to monitor and track pending payments in all the billing centers.


Original Source: https://www.indiumsoftware.com/blog/developing-a-diagnostics-management-application-with-improved-data-security-using-mendix/