PagerDuty Community Weekly Update, August 19, 2022
Tags: devops, incidentresponse, news
Published: 2022-08-19 15:57:00

Hi everyone! Welcome to the [PagerDuty](https://pagerduty.com) Community Weekly Update! Here you’ll find what’s going on in PagerDuty land.

## Cool Stuff
The [PagerDuty Life Hacks](https://community.pagerduty.com/forum/t/introducing-pagerduty-life-hacks/3845) challenge is open until September 9th. Do you have an interesting or unusual use for PagerDuty? Does it help you run your smart home, or alert you when a product becomes available at your favorite retailer? Let us know! 

## Find us in person!
Last week, Scott gave two talks at [KCDC](https://www.kcdc.info/) on Terraform and Flexbox/CSS Grid. Check out those smiling faces: 
{% embed https://twitter.com/stmcallister/status/1556815885691748356 %}
{% embed https://twitter.com/stmcallister/status/1557109696552738816 %}

We have live in-person sessions coming up! 
- In September, Mandi will be at [DevOpsDays Charlotte](https://devopsdays.org/events/2022-charlotte/welcome/) the 8th and 9th to present Plan for Unplanned Work: Game Days with Chaos Engineering and [DevOpsDays DC](https://devopsdays.org/events/2022-washington-dc/welcome/) the 15th and 16th to co-present Reducing Trauma in Production with SLOs and Chaos Engineering with Julie Gunderson. 
- Kat will be at [Dreamforce](https://www.salesforce.com/dreamforce/) (!), September 19-22 in San Francisco, to present Automate Incident Response Between Operations & Customers, and at [ElevateCX](https://elevatecx.co/) September 29 & 30 in Denver, to give her talk Happy Agents = Happy Customers.
- Scott is taking his talk Built-in Testing in Go is More Than Just Passable to [GoLab.io](https://golab.io/) October 2-4 in Florence, Italy!

We hope to see you! 
## We’re also virtual!
Mandi joined a webinar with our friends from Honeycomb and StormForge to talk about Taking Your SRE Team to the Next Level. If you missed it, don’t worry! Catch it [on demand](https://webinars.devops.com/taking-your-sre-team-to-the-next-level?utm_campaign=%242022.08.16%24_StormForge_Webinar_DO&utm_source=StormForge).

Scott will be hosting the quarterly [Terraform Round Table](https://meet.pagerduty.com/terraform6) on August 30. If your team uses Terraform to manage your PagerDuty environment, or you’d like to, sign up!

## On the Podcast
Did you know we have a podcast? Add [Page it to the Limit](https://www.pageittothelimit.com/) to your favorite podcast app, or listen to all of our episodes online. Our most recent episode features Barak Brudo from Scribe Security, giving us all the details on [Software Bills of Materials](https://www.pageittothelimit.com/sboms-with-barak-brudo/). 

If you’re not familiar with our show, a couple of our favorite episodes are [Performance Management](https://www.pageittothelimit.com/performance-management-with-ted-neward/) with Ted Neward, [Psychological Safety](https://www.pageittothelimit.com/psy-safety-with-tom-geraghty/) with Tom Geraghty, and [Support Career Stories](https://www.pageittothelimit.com/support-career-stories/) with Pablo Gonzalez, Andra Burck, and Isabella Applen. 

We publish new episodes about twice a month, so make sure to subscribe so you don’t miss any.

## On Twitch
We’re on [Twitch](https://twitch.tv/pagerduty) three times a week, covering all things PagerDuty. Our regular shows are:
- PagerDuty Garage, the show about the PagerDuty API: Mondays at 10am Eastern / 7am Pacific
- Terraform Time: Mondays at 4pm Eastern / 1pm Pacific
- HowTo Happy Hour: Fridays at 4pm Eastern / 1pm Pacific. 

Follow our channel for alerts when we go live! You can also view our most recent episodes on [Twitch](https://www.twitch.tv/pagerduty/videos). You can see some of our earlier streams on the [YouTube playlist](https://www.youtube.com/playlist?list=PLW0xKyjystaOwwYODuuvKdte7STOpU6jt).

Recently, we also had two guest shows on our channel. 

First, the folks from [Arize AI](https://arize.com) joined us to show off their new [PagerDuty integration](https://www.pagerduty.com/integrations/arize-ai/). Their product detects issues with machine learning models and lets teams know via PagerDuty. Learn more in the video [here](https://youtu.be/waEHfjI1dSc)!

In a case of excellent timing, our own data team shared their experiences with data drift errors in some of their models on the [PagerDuty blog](https://www.pagerduty.com/blog/minimizing-data-science-model-drift-by-leveraging-pagerduty/). 

On Tuesday, Forrest Evans joined us to talk about the new fixes and features in the [4.5.0 release](https://www.youtube.com/watch?v=tZqSPUrT5IU&list=PLW0xKyjystaOwwYODuuvKdte7STOpU6jt&ab_channel=PagerDutyInc.) of Process Automation and Rundeck Open Source, featuring a new plugin for Sumo Logic and new support for SSH-RSA 2 keys for Github. We’ll have the automation folks back on later this month to talk about the 4.6.0 launch when it’s ready!

## Other Stuff
On call is PagerDuty’s original claim to fame, but it can also be a challenge for folks. Teams that are new to having on call responsibilities can have a lot of stress about how to handle their new duties. There have been a number of really interesting posts from around the industry recently, so we added some new [resources](https://goingoncall.pagerduty.com/resources/) to our [Best Practices for On Call Teams](https://goingoncall.pagerduty.com/) Ops Guide.  

You can check out our other Ops Guides on topics like Postmortems, Full Service Ownership, and Customer Service Ops in the [Ops Guides directory](https://www.pagerduty.com/ops-guides/).

## Get in Touch
If you have a question about PagerDuty, check out our [Community Forums](https://community.pagerduty.com) for advice from friendly folks. If you’d like to be on our podcast or Twitch, or just say hi, email us at community-team@pagerduty.com. We’d love to hear what you’re doing with PagerDuty!