Review Monitoring
Tags: tutorial, beginners, webscraping, community
Published: 2022-12-27 09:18:55

<p class="c1"><span class="c5 c0">Tracking customer reviews and responding to them affects ranking on search engines, influences online reputation, and helps set marketing goals. However, being blocked by target websites or inability to gather the required data interferes with the review monitoring process. Whether your company provides review tracking software or is just looking for a review monitoring solution, choosing reliable proxies or scraping tools will help you boost your business.</span></p><p class="c1 c20"><span class="c5 c0"></span></p><p class="c1"><span class="c0 c14">In this short post, you&rsquo;ll learn about the difficulties of review monitoring, the importance of gathering data in real-time, and what helps to perform review monitoring on a large scale.</span></p><h2 class="c11" id="h.tic5aeftdwvl"><span class="c2">What is review monitoring?</span></h2><p class="c1"><span class="c5 c0">Review monitoring (or online review monitoring) is the process of checking what customers talk about the brand all over the internet. It involves monitoring brand mentions, negative reviews, or clients&#39; feedback on multiple review sites.</span></p><h2 class="c11" id="h.sxusujfroys7"><span class="c2">How do you monitor reviews?</span></h2><p class="c1"><span class="c0 c14">Review monitoring companies offer their clients specific platforms where they can enter a required term, for example, a brand&rsquo;s name, and get all the online reviews across the web. To build these platforms and provide clients with precise results, review monitoring businesses choose review scraping as a reliable method to collect the required data all over the internet.</span></p><h2 class="c1" id="h.q3fv53r1z4ai"><span class="c0">Uplift your review monitoring</span></h2><p class="c1"><span class="c5 c0">Companies that provide online review monitoring services can give their customers the required data by scraping publicly available information 24/7. However, monitoring and gathering vast amounts of data comes with complex challenges for professionals as well.</span></p><p class="c1"><span style="overflow: hidden; display: inline-block; margin: 0.00px 0.00px; border: 0.00px solid #000000; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px); width: 624.00px; height: 406.67px;"><img alt="" src="images/image11.png" style="width: 624.00px; height: 406.67px; margin-left: 0.00px; margin-top: 0.00px; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px);" title="">
![Image description](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/tvffu5figjezcyqjcggm.png)</span></p><h2 class="c1 c16" id="h.lbcbuab8k0ek"><span class="c2">Get review data with a 100% success rate</span></h2><p class="c1"><span class="c5 c0">Review monitoring is an essential part of building a brand&#39;s reliability. Reputation online depends on various factors. Businesses that provide online review monitoring services must ensure all the customer feedback and negative reviews at any time.</span></p><p class="c1"><span class="c5 c6">Possible risks</span></p><p class="c1"><span class="c5 c0">Suppose brand mentions or customer reviews aren&#39;t collected with a 100% success rate. In that case, companies that provide online reviews cannot guarantee precise results, meaning that their clients can miss negative reviews or essential customer feedback.</span></p><p class="c1"><span class="c5 c6">How can we help?</span></p><p class="c1"><span class="c5 c0">Our scraping tools have an auto-retry system. Every request you make will be pushed to its limits until successful. What&#39;s more, with Oxylabs&#39; solutions, businesses can easily monitor reviews anywhere in the world, regardless of their company&#39;s physical location.</span></p><p class="c1"><span style="overflow: hidden; display: inline-block; margin: 0.00px 0.00px; border: 0.00px solid #000000; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px); width: 624.00px; height: 412.00px;"><img alt="" src="images/image3.png" style="width: 624.00px; height: 412.00px; margin-left: 0.00px; margin-top: 0.00px; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px);" title=""></span></p>
![Image description](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/5fudc3l04dokvyrb61ch.png)<h2 class="c1 c16" id="h.9ebxtcbempwb"><span class="c2">Real-time data gathering</span></h2><p class="c1"><span class="c5 c0">Studies show that even unhappy customers will most likely consider returning if an issue is resolved quickly. At the same time, a reply to a positive review shows customers that you appreciate their opinion and care about their needs. This is why online review management in real-time is crucial.</span></p><p class="c1"><span class="c5 c6">Possible risks</span></p><p class="c1"><span class="c5 c0">Responding to reviews quickly is an essential part of reputation management and proves that you are ready to take responsibility for your products or services. If review monitoring solutions cannot gather real-time data, responses to negative reviews or important customer feedback can be overdue.</span></p><p class="c1"><span class="c5 c6">How can we help?</span></p><p class="c1"><span class="c5 c0">Oxylabs&#39; solutions allow you to collect real-time public data and scrape reviews 24/7. Our review monitoring tool also returns parsed information in JSON format. Online review monitoring companies save time that would otherwise be spent sorting collected data and can provide their clients with precise data effortlessly.</span></p><p class="c1"><span style="overflow: hidden; display: inline-block; margin: 0.00px 0.00px; border: 0.00px solid #000000; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px); width: 624.00px; height: 420.00px;"><img alt="" src="images/image1.png" style="width: 624.00px; height: 420.00px; margin-left: 0.00px; margin-top: 0.00px; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px);" title=""></span></p>
![Image description](https://dev-to-uploads.s3.amazonaws.com/uploads/articles/qqbrkgt9csao8qqnvt6v.png)<h2 class="c1 c16" id="h.ajdn35u3wsnw"><span class="c2">Monitor reviews on a large-scale</span></h2><p class="c1"><span class="c0 c5">Collecting online reviews on a large scale is often time-consuming and challenging. IP blocks, CAPTCHAs, and other issues are inevitable when going through many review sites and collecting customer feedback. Of course, these problems can be easily avoided with a reliable review monitoring solution.</span></p><p class="c1"><span class="c5 c6">Possible risks</span></p><p class="c1"><span class="c5 c0">Review monitoring companies must track and monitor loads of websites in real-time to protect clients from a lousy reputation or gather data for sentiment analysis. However, doing that without high-quality proxies or advanced scraping tools will eventually lead to getting blocked.</span></p><p class="c1"><span class="c5 c6">How can we help?</span></p><p class="c1"><span class="c5 c0">We offer a data-gathering solution that allows the collection of large-scale public data from around the world without being blocked. Our scraping tool ensures that companies can easily monitor their feedback without missing any reviews or important customer feedback.</span></p><h2 class="c1 c16" id="h.ekbnnlf2q7sx"><span class="c2">E-Commerce Scraper API or Residential Proxies for review monitoring</span></h2><p class="c1 c17 c10"><span style="overflow: hidden; display: inline-block; margin: 0.00px 0.00px; border: 0.00px solid #000000; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px); width: 65.00px; height: 65.00px;"><img alt="" src="images/image6.png" style="width: 65.00px; height: 65.00px; margin-left: 0.00px; margin-top: 0.00px; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px);" title=""></span><span class="c5 c6">E-Commerce Scraper API</span></p><p class="c1 c10"><span class="c5 c0">Aggregate reviews from any site, even from the leading search engines and e-commerce websites. Save time and resources with the E-Commerce Scraper API.</span></p><ul class="c15 lst-kix_b7ksr78p7pii-0 start"><li class="c1 c13 li-bullet-0"><span class="c5 c0">Collect reviews from anywhere in the world</span></li><li class="c1 c13 li-bullet-0"><span class="c5 c0">Gather feedback in real-time</span></li><li class="c1 c13 li-bullet-0"><span class="c5 c0">Acquire large-scale, already-parsed data</span></li></ul><p class="c1 c10"><span class="c0 c14">Find out more </span><span class="c0 c21"><a class="c7" href="https://www.google.com/url?q=https://oxylabs.io/products/scraper-api/ecommerce&amp;sa=D&amp;source=editors&amp;ust=1672135130230829&amp;usg=AOvVaw3oxCeSjfchAj1zYz-klDJt">here</a></span><span class="c0 c14">.</span></p><p class="c1"><span class="c5 c6">Added benefits of E-Commerce Scraper API</span><span style="overflow: hidden; display: inline-block; margin: 0.00px 0.00px; border: 0.00px solid #000000; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px); width: 50.50px; height: 50.50px;"><img alt="" src="images/image8.png" style="width: 50.50px; height: 50.50px; margin-left: 0.00px; margin-top: 0.00px; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px);" title=""></span></p><p class="c1 c4"><span class="c5 c6">100% success rate</span></p><p class="c1 c4"><span class="c5 c0">Only pay for successful results</span><span style="overflow: hidden; display: inline-block; margin: 0.00px 0.00px; border: 0.00px solid #000000; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px); width: 51.00px; height: 51.00px;"><img alt="" src="images/image2.png" style="width: 51.00px; height: 51.00px; margin-left: 0.00px; margin-top: 0.00px; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px);" title=""></span></p><p class="c1 c4"><span class="c5 c6">Large-scale data</span></p><p class="c1 c4"><span class="c5 c0">Collect as much information as needed</span><span style="overflow: hidden; display: inline-block; margin: 0.00px 0.00px; border: 0.00px solid #000000; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px); width: 51.00px; height: 51.00px;"><img alt="" src="images/image7.png" style="width: 51.00px; height: 51.00px; margin-left: 0.00px; margin-top: 0.00px; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px);" title=""></span></p><p class="c1 c4"><span class="c5 c6">Real-time information</span></p><p class="c1 c4"><span class="c5 c0">With a real-time delivery method, receive data in seconds</span></p><p class="c1 c4 c20"><span class="c5 c0"></span></p><p class="c1 c10 c17"><span style="overflow: hidden; display: inline-block; margin: 0.00px 0.00px; border: 0.00px solid #000000; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px); width: 72.50px; height: 72.50px;"><img alt="" src="images/image12.png" style="width: 72.50px; height: 72.50px; margin-left: 0.00px; margin-top: 0.00px; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px);" title=""></span><span class="c5 c6">Residential Proxies</span></p><p class="c1 c10"><span class="c5 c0">Monitor reviews with Residential Proxies and collect information from any location in the world without blocks.</span></p><ul class="c15 lst-kix_m5jkay6mux08-0 start"><li class="c1 c13 li-bullet-0"><span class="c5 c0">Access geo-blocked content</span></li><li class="c1 c13 li-bullet-0"><span class="c5 c0">Gather reviews at large scale</span></li><li class="c1 c13 li-bullet-0"><span class="c5 c0">Collect information without IP bans</span></li></ul><p class="c1"><span class="c5 c6">Added benefits of Residential Proxies</span><span style="overflow: hidden; display: inline-block; margin: 0.00px 0.00px; border: 0.00px solid #000000; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px); width: 50.74px; height: 50.74px;"><img alt="" src="images/image4.png" style="width: 50.74px; height: 50.74px; margin-left: 0.00px; margin-top: 0.00px; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px);" title=""></span></p><p class="c1 c4"><span class="c5 c6">Global location coverage</span></p><p class="c1 c4"><span class="c5 c0">Oxylabs Residential Proxies cover every country in the world</span><span style="overflow: hidden; display: inline-block; margin: 0.00px 0.00px; border: 0.00px solid #000000; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px); width: 51.00px; height: 51.00px;"><img alt="" src="images/image10.png" style="width: 51.00px; height: 51.00px; margin-left: 0.00px; margin-top: 0.00px; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px);" title=""></span></p><p class="c1 c4"><span class="c5 c6">Large proxy pool</span></p><p class="c1 c4"><span class="c5 c0">Oxylabs Residential Proxy network contains over 100M IP addresses</span><span style="overflow: hidden; display: inline-block; margin: 0.00px 0.00px; border: 0.00px solid #000000; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px); width: 51.00px; height: 51.00px;"><img alt="" src="images/image5.png" style="width: 51.00px; height: 51.00px; margin-left: 0.00px; margin-top: 0.00px; transform: rotate(0.00rad) translateZ(0px); -webkit-transform: rotate(0.00rad) translateZ(0px);" title=""></span></p><p class="c1 c4"><span class="c5 c6">No CAPTCHAs or IP bans</span></p><p class="c1 c4"><span class="c0 c14">Surf the web without IP address blocks</span></p><h2 class="c11" id="h.8unpvockq3ih"><span class="c2">Wrapping up</span></h2><p class="c1"><span class="c12 c0">Residential Proxies are perfect for online review monitoring as they help bypass IP blocks and CAPTCHAs and can make your web scraper&rsquo;s activities look like they are coming from an organic user. When a web scraper is needed, you can&rsquo;t go wrong with the E-Commerce Scraper API, as it allows you to extract data on a large scale from even the most complex targets.</span></p><p class="c1"><span class="c0">If you found this post helpful, feel free to leave a comment below. Need assistance? Reach out to our support team via </span><span class="c0 c23"><a class="c7" href="mailto:support@oxylabs.io">email</a></span><span class="c0 c12">.</span></p></body></html>