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@united thx for update | 1positive
| 616 |
@united thank you ! | 0neutral
| 617 |
@united dm these nuts | 0neutral
| 618 |
@united Had to explain to a very over eager flight attendant trying to ask about my vision that my @ccicanine was not a guide dog! | 2negative
| 619 |
@united what's the point of asking for details about a #servicedog when you book if your flight crew doesn't read them? (Continued) | 2negative
| 620 |
@united I tried but no one was available in bogota and everyone was rude in Houston. I was stuck for 35 hours because of you guys | 2negative
| 621 |
@united #worst2unitedflightsever UA 236 LAS to IAD 2/24 mechanical problems again - took off - had to land for fix - delayed again #wtfodds! | 2negative
| 622 |
@united despite my bag not making it to Newark good informative email tracking updates help! | 1positive
| 623 |
@United. What's going on with UA 236? outbound flight last thurs was delayed 4hrs How long will this delay be? #worst2unitedflightsever | 2negative
| 624 |
@united #worst2unitedflightsever UA1429 IAD to LAS 2/19 mechanical problems - switched aircraft delayed 3.5 hours! | 2negative
| 625 |
@united crashed trying to check in. | 2negative
| 626 |
@united Wow. What a deal. Again, 30+ plus seats available. Easy change to make a customer happy. | 1positive
| 627 |
@united thanks for the info I already knew... | 0neutral
| 628 |
@united Airline trouble this winter & not getting good customer service? contact http://t.co/aQjn4HwNaC we negotiate resolutions for You! | 0neutral
| 629 |
@united on 768 to Logan - boarding gong show due to lax carry on enforcement. Bins full of coats = no room for bags. U need a better system! | 2negative
| 630 |
@united Thank you. | 0neutral
| 631 |
@united Blackmailed me into paying å£130 extra or having my return ticket nullified in San Francisco Airport. Terrible service from rep #scam | 2negative
| 632 |
@united is there an email address I can reach? Too long for a DM. | 0neutral
| 633 |
@united disappointed that u didnt honor my $100 credit given to me for ur mistakes. Taking my business elsewhere ?ÏÎ?ü?out. | 2negative
| 634 |
@united ua1673 still waiting! Supposed to depart 9:08 | 2negative
| 635 |
@united it was credit from my last trip that never came in the mail! | 2negative
| 636 |
@united ok it's now been 7 months waiting to hear from airline. I gave them quite a bit more than the 30 days requested! Terrible service | 2negative
| 637 |
@united does this process ever end? Still waiting for the reply since 2 months #pathetic #customerservice | 2negative
| 638 |
@united What's going on with your website? I'm Flight Booking Problems three tickets today and I've been booted off the system umpteen times. | 2negative
| 639 |
@united how do I get my account number if your website says email is unavailable? | 2negative
| 640 |
@united So do I need to book two one ways in order for her to fly as an unaccompanied minor? | 0neutral
| 641 |
@united I received 1 bag last night, I am still missing the other one. | 2negative
| 642 |
@united @simonroesner you'll need to upgrade the seats too, even in economy plus it's like sitting on a concrete bench. | 2negative
| 643 |
@united Pls Help Baby Hannah get the life saving surgeries she requires.She needs your help.Pls Donate/RT http://t.co/kQnrrP86A5 | 0neutral
| 644 |
@united bet you wont honour them, like mine ey | 0neutral
| 645 |
@united 2nd flight also delayed no pilots! But they boarded is so we can just sit here! #scheduling | 2negative
| 646 |
@united I guess that's too much ask, huh? | 0neutral
| 647 |
@united but it's hard to stay upset at someone when they at least TRY to show remorse. | 2negative
| 648 |
@united By the way, a simple apology goes a long way, even if it's a hollow one. It's obvious that you don't care about me or my well-being, | 2negative
| 649 |
@united This isn't a one time thing either! It's a shocking pattern of repeated neglect and disrespect. | 2negative
| 650 |
@united Fingers crossed & its all intact. Very disappointed with this experience as before this we were actually saying we enjoyed using you | 2negative
| 651 |
@united It's an incredibly easy fix, but you would rather stay in your comfort zone, while I get forced out of mine. | 2negative
| 652 |
@united ours in July. You have ZERO excuses for this. You have an out-of-date system that causes problems like this. | 2negative
| 653 |
@united Everyone around us is sitting with their friends and family members. They booked their tickets in October and December. We bought | 2negative
| 654 |
@united Not sure what you are talking about. She is going on nonstop flights. SNA to SFO and then SFO to EWR. | 2negative
| 655 |
.@united it will be because I'm moving to @AmericanAir because of @united talk, no service | 2negative
| 656 |
@united please be good to me this weekend! | 0neutral
| 657 |
@united I asked a legitimate question about systemwide vs. localized problems, and got back an unreLate Flightd copy/paste. You can do better. | 2negative
| 658 |
@united what time? Who can I call. I need my skis. I will go to the airport and get them. No more faith in United. | 2negative
| 659 |
@united I see you guys are at it again. Amazing how one company continually makes mistakes yet fails to be held accountable for their error | 2negative
| 660 |
@united A Tourist Wonder: Super Tides and Tide of the Century at French and U.K coasts: http://t.co/gXdqORtsS0 | 0neutral
| 661 |
@united Yeah sorry but there's always a problem with United. And you have an international reputation for having problems. | 2negative
| 662 |
@united yall should probably work on that. | 0neutral
| 663 |
@united but then again, maybe the @BBBNE_SD_KS_IA would care more to hear what went on than whoever listens to issues you caused | 2negative
| 664 |
@united I wonder if sharing all this on FB and insta would produce a number. 140 characters really limits my story telling. | 2negative
| 665 |
@united so you're telling me there is no number to call after being left in an airport because of a negligent pilot and staff? | 2negative
| 666 |
@united Could this email be resent as it doesnt appear to have arrived. | 2negative
| 667 |
@united yes please! Trying to get to POP- in Newark now.... | 0neutral
| 668 |
@united you have to follow me in order for me to DM...come on now | 2negative
| 669 |
@united $25 United coupon to make up for broken entertainment system on a 9-hour flight, seriously? #Ridiculousness #learncustomerservice | 2negative
| 670 |
@united So they didn't drop my bag overnight & now I'm leaving for a week. This is why you were supposed to hold on to the bag.... | 2negative
| 671 |
@united I did DM the details but still no response. I have to book today. | 2negative
| 672 |
@united I know this is probably a no but is there a way to get a cheaper airfare ticket if the flight is leaving in a few hours? _Ùª? | 0neutral
| 673 |
@united can someone please explain the process of of what happens to property found on a plane after passengers leave at Heathrow ? | 0neutral
| 674 |
@united not able to DM you my confirmation number | 2negative
| 675 |
@united I've sent the message, let me know if you got it. I'm not very twitter-literate. Also, is he REALLY going to be stuck for 18hrs? | 2negative
| 676 |
@united very unhappy at no response to complaint emailed on 2nd Feb ref.8441639. Awful customer service! | 2negative
| 677 |
@united DM does not work what do I do? | 0neutral
| 678 |
@united private jet would have been cool! Do does not work. I'll try again | 1positive
| 679 |
@united we were not given the option of using our United TravelBank in a recent Flight Booking Problems! Any help in using or recouping these funds? Thanks! | 2negative
| 680 |
@united common!! keep your paper work ready and don't delay our flights(#1585)and meetings @ChooseChicago | 2negative
| 681 |
@united how about 3659 YUL-ORD? | 0neutral
| 682 |
@united yep that's correct, I got an email at 12:30 am that the flight was Cancelled Flightled, doesn't matter now flight into atl is delayed, thx | 2negative
| 683 |
@united 1k and had problem getting out of FLL to IAH sent DM to you about making my connection please let me know | 2negative
| 684 |
@united Done and done | 0neutral
| 685 |
@united thanks, just sent :) | 1positive
| 686 |
@united I'm grounded in Montreal with ua3659. I am missing my connection ua3417 to St. Louis. Can you help,Do you have a private jet for me? | 2negative
| 687 |
@united I'm so frustrated and nervous because of this. | 2negative
| 688 |
@united are the ones who make it difficult for me. | 2negative
| 689 |
@united I'm not a child. I'm someone who has an issue with flying and prepares ahead of time to reduce the distress caused by planes. You | 2negative
| 690 |
@united how does it get Cancelled Flightled 10 hours before take off? | 2negative
| 691 |
@united This ALWAYS happens with you guys, and it makes traveling incredibly stressful and uncomfortable. Is that good business to you? | 2negative
| 692 |
@united So what does someone with severe anxiety do when the one person who can help him isn't next to him? | 2negative
| 693 |
@united I'm seeking to go 2 client. B/c u cant get me there I need refund. I filled out form not confident it works if past is an indication | 2negative
| 694 |
.Thnx for the response @united bot. It seems this 'improvement' could be easily attained. Is your 1st Class service really only worth $50? | 0neutral
| 695 |
@united has unrivalled access to #California with flights to the U.S. from 7 UK airports, with nonstop or one-stop connections year-round | 1positive
| 696 |
@united booked award tix on ThaiAirways but I'm not seeing a conf# for them, just the United Flight Booking Problems#. Can you get get the Thai# for me? | 0neutral
| 697 |
@united Luckily I made my flights this time but was so disappointed with the lack of communication :( | 2negative
| 698 |
@united checking to see why flight 3466 (atl-ord) got Cancelled Flighted? | 2negative
| 699 |
@united service so far has been horrid. We wanted to end the trip on a high note. Guess that's not an option. | 2negative
| 700 |
@united Booked a flight home over 7 months ago and requested seats together for my fianc̩e and I. We got 2 middle seats. UNACCEPTABLE. The | 2negative
| 701 |
@united YOU GUYS ARE HORRIBLE. | 2negative
| 702 |
@united thnx for the info | 1positive
| 703 |
@united Why do I have to pay $ 17 for wifi with an international business ticket? #pennypincher | 2negative
| 704 |
@united ok. To top things off, you've lost my luggage. Could you get ANY worse??? #UnitedAirlines | 2negative
| 705 |
@united kudos for not Cancelled Flightling flights from DFW this morning. United usually first to panic... | 1positive
| 706 |
@united AND my luggage has been broken!! #youcouldntmakethis up #brokenwheel | 2negative
| 707 |
@united is flight 587 from DFW to ORD currently on-time? I see an advisory that DFW may be affected by weather | 0neutral
| 708 |
@united maybe one day you'll be the one quoted on http://t.co/mJkpgVXmPC | 2negative
| 709 |
@United flight delayed-no one remembered to turn the heat on flight 559 leaving ORD-seriously??? | 2negative
| 710 |
@united another awesome new plane flight 1584 and extremely nice Captain Steve Connolly. | 1positive
| 711 |
@united to speak to a real person to get this resolved politely and efficiently. (2/2) | 2negative
| 712 |
@united I hadn't filed a refund claim as I was told there was no charge by your DM. This is disputed by my bank, hence why I would like(1/2) | 2negative
| 713 |
@united did bags make it on the flight out of iad? second day without clothes is pretty inconvenient. We're pretty curious #UnitedAirlines | 2negative
| 714 |
@united Every United flight between Saipan and Guam is an adventure! You never know when @CapeAir's old plane will be operational :) | 1positive
| 715 |